Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Feb 06, 2026
Full time
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The UK Marketing team sits within the EMEA Country Marketing function, part of the broader EMEA Marketing organisation. Together, we work closely with a wide network of internal and external stakeholders to deliver high-impact campaigns, events, and strategic initiatives across the region. Within the UK, the team is organised into three specialist areas: Institutional Marketing Investment Trusts Marketing Wealth Marketing Based in London, the team partners across product groups, client segments, and distribution channels to drive engagement and adoption of BlackRock's investment solutions. Note: This description reflects the role as part of the UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. Role and Impact This role sits within BlackRock's UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. You will play a central role in shaping and executing the go-to-market strategy for this segment, helping to scale our brand footprint and drive adoption of our core focus funds. Working closely with the Head of Wealth Marketing and the Adviser & Platform Sales team, you will deliver high-impact, insight-led marketing that builds deeper engagement, elevates conversations beyond product, and creates the conditions for sales without sales-using digital, content and campaigns to generate real commercial impact. Success in this role requires exceptional cross-functional partnership. You will collaborate with stakeholders across sales, product, corporate communications, digital marketing, and the wider EMEA and global marketing organisation to deliver cohesive, client-centric execution. You'll also represent the UK on key regional forums, ensuring the needs of the UK adviser market shape broader initiatives and that global best practices are effectively localised. Responsibilities Strengthen and support long-term partnerships Maintain and grow multi-year partnerships with key wealth managers and financial adviser distributors. Support new business pitches and partner engagement opportunities. Collaborate with the EMEA Strategic Partnership Marketing team to scale best-practice content and campaign ideas, ensuring effective UK localisation. Localise the partnership tiering model and develop a clear framework of deliverables to ensure consistent standards across partner relationships. Drive awareness and adoption of BlackRock's focus funds through high-impact events Lead the delivery of proprietary and sponsored third-party events, ensuring strong brand presence and strategic alignment. Partner closely with internal and external stakeholders to create seamless, engaging experiences that support commercial priorities. Extend the value of events by developing narratives and content that amplify impact beyond the day itself. Own post-event and campaign reporting, capturing insights to inform ongoing strategy and optimisation. Accelerate growth across key client segments Expand our practice management, financial education, and investment content library to enable deeper, more holistic sales conversations. Help drive "sales without sales" by building a scalable, self-serve content ecosystem on that supports clients throughout their decision journey. Represent the UK on the EMEA Wealth Taskforce, shaping cross-market strategy and initiatives while ensuring campaigns are effectively localised for the UK. Support our digital and website strategy Support UK site migration to the new CMS platform Build and localise campaign landing pages, adapting and scaling global initiatives for the UK market. Drive digital engagement through intuitive navigation smart content placement, and clear user journeys. Ensure all digital content aligns with strategic priorities, reinforces core messaging and delivers measurable business outcomes. Fulfil business and regulatory requirements Partner with research agencies and the Digital Marketing team to reimagine and customer journeys, enhancing content clarity, and driving better outcomes for end investors. Support our Consumer Duty obligations delivering regular research and reporting to the business and boards. Core Skills A collaborative team player with strong networking and stakeholder management skills. Detail-oriented, organised, and able to manage multiple projects independently. Appetite for a fast-paced environment where adaptability and problem-solving mindset is key. A confident communicator with strong analytical and conceptual skills. Minimum 4-5 years' experience in marketing, ideally within financial services. Qualifications Minimum 4-5 years' experience in marketing, ideally within financial services. Proven track record across digital channels, campaigns, and events. Experience liaising with senior stakeholders and managing external partners. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 06, 2026
Full time
About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The UK Marketing team sits within the EMEA Country Marketing function, part of the broader EMEA Marketing organisation. Together, we work closely with a wide network of internal and external stakeholders to deliver high-impact campaigns, events, and strategic initiatives across the region. Within the UK, the team is organised into three specialist areas: Institutional Marketing Investment Trusts Marketing Wealth Marketing Based in London, the team partners across product groups, client segments, and distribution channels to drive engagement and adoption of BlackRock's investment solutions. Note: This description reflects the role as part of the UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. Role and Impact This role sits within BlackRock's UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. You will play a central role in shaping and executing the go-to-market strategy for this segment, helping to scale our brand footprint and drive adoption of our core focus funds. Working closely with the Head of Wealth Marketing and the Adviser & Platform Sales team, you will deliver high-impact, insight-led marketing that builds deeper engagement, elevates conversations beyond product, and creates the conditions for sales without sales-using digital, content and campaigns to generate real commercial impact. Success in this role requires exceptional cross-functional partnership. You will collaborate with stakeholders across sales, product, corporate communications, digital marketing, and the wider EMEA and global marketing organisation to deliver cohesive, client-centric execution. You'll also represent the UK on key regional forums, ensuring the needs of the UK adviser market shape broader initiatives and that global best practices are effectively localised. Responsibilities Strengthen and support long-term partnerships Maintain and grow multi-year partnerships with key wealth managers and financial adviser distributors. Support new business pitches and partner engagement opportunities. Collaborate with the EMEA Strategic Partnership Marketing team to scale best-practice content and campaign ideas, ensuring effective UK localisation. Localise the partnership tiering model and develop a clear framework of deliverables to ensure consistent standards across partner relationships. Drive awareness and adoption of BlackRock's focus funds through high-impact events Lead the delivery of proprietary and sponsored third-party events, ensuring strong brand presence and strategic alignment. Partner closely with internal and external stakeholders to create seamless, engaging experiences that support commercial priorities. Extend the value of events by developing narratives and content that amplify impact beyond the day itself. Own post-event and campaign reporting, capturing insights to inform ongoing strategy and optimisation. Accelerate growth across key client segments Expand our practice management, financial education, and investment content library to enable deeper, more holistic sales conversations. Help drive "sales without sales" by building a scalable, self-serve content ecosystem on that supports clients throughout their decision journey. Represent the UK on the EMEA Wealth Taskforce, shaping cross-market strategy and initiatives while ensuring campaigns are effectively localised for the UK. Support our digital and website strategy Support UK site migration to the new CMS platform Build and localise campaign landing pages, adapting and scaling global initiatives for the UK market. Drive digital engagement through intuitive navigation smart content placement, and clear user journeys. Ensure all digital content aligns with strategic priorities, reinforces core messaging and delivers measurable business outcomes. Fulfil business and regulatory requirements Partner with research agencies and the Digital Marketing team to reimagine and customer journeys, enhancing content clarity, and driving better outcomes for end investors. Support our Consumer Duty obligations delivering regular research and reporting to the business and boards. Core Skills A collaborative team player with strong networking and stakeholder management skills. Detail-oriented, organised, and able to manage multiple projects independently. Appetite for a fast-paced environment where adaptability and problem-solving mindset is key. A confident communicator with strong analytical and conceptual skills. Minimum 4-5 years' experience in marketing, ideally within financial services. Qualifications Minimum 4-5 years' experience in marketing, ideally within financial services. Proven track record across digital channels, campaigns, and events. Experience liaising with senior stakeholders and managing external partners. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Feb 06, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the investment lifecycle. As a senior product manager, you will lead the SaaS strategy and execution for Invest, our core operating platform for Private Markets within the Aladdin ecosystem. This role is responsible for defining and delivering the endtoend SaaS product vision for Invest-evolving the platform into a scalable, standardized, cloudnative SaaS operating model. The role sits at the intersection of product strategy, platform transformation, client value, and operational excellence, and requires strong crossfunctional leadership across Product, Engineering, Platform Services, and Commercial teams. As a senior product leader, you will set clear SaaS principles, establish durable product governance, and ensure Invest SaaS scales sustainably while continuing to meet the complex needs of Private Markets clients. You are: A senior product leader with a strong platform and SaaS mindset Comfortable operating in complex, regulated, enterprise environments Able to navigate ambiguity and make clear, durable product decisions A confident communicator who can engage credibly with engineering leaders, clients, and executives Passionate about transforming platforms into modern, scalable operating systems A team player who is energized by working in a fast-paced environment AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, and experimentation-and you can separate "cool demos" from durable product value We are Builders of preeminent technology solutions that meet the needs of our clients Leaders and innovators in the financial markets technology ecosystem Building AI-enabled product capabilities responsibly-prioritizing measurable outcomes, strong model/data governance, and a high bar for client trust Results oriented & metrics driven Committed to fostering a purpose driven culture and working horizontally to break down silos Skills / Qualifications 6+ years of experience in product management / business analysis / client service that includes building and launching technology in a B2B or B2C market Strong understanding of Enterprise software and cloud operating models Proven experience leading or contributing to a SaaS or largescale platform transformation Strong experience designing and delivering API-driven platforms Demonstrated understanding of how AI and datadriven capabilities can be embedded into enterprise platforms to improve operational efficiency, automation, insight generation, and user experience. Private Markets knowledge is a real plus Strong team player with ability to lead and influence crossfunctional teams Commercial acumen, with ability to prioritize and execute quickly Excellent written and verbal communication skills with the ability to present complex information clearly and concisely Strong analytical and problem-solving skills BA/BS degree in Computer Science, Engineering, Economics, Finance, Mathematics, or equivalent practical experience Primary Responsibilities Own and articulate the core operating platform for Private Markets SaaS product vision and multiyear roadmap Act as a product leader and influencer, able to align stakeholders across Aladdin to drive forward strategic product decisions Demonstrate a deep understanding of business, stakeholder and client needs Establish clear product governance, success metrics, and decision frameworks. Develop, prioritize, and maintain roadmaps for the SaaS program, provide quarterly updates on deliverables and create content for management communications Gather, evaluate & define product requirements and product specifications Develop a strong understanding of competitors and industry trends Mentor and grow product managers operating within the Private Markets SaaS domain. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 06, 2026
Full time
About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the investment lifecycle. As a senior product manager, you will lead the SaaS strategy and execution for Invest, our core operating platform for Private Markets within the Aladdin ecosystem. This role is responsible for defining and delivering the endtoend SaaS product vision for Invest-evolving the platform into a scalable, standardized, cloudnative SaaS operating model. The role sits at the intersection of product strategy, platform transformation, client value, and operational excellence, and requires strong crossfunctional leadership across Product, Engineering, Platform Services, and Commercial teams. As a senior product leader, you will set clear SaaS principles, establish durable product governance, and ensure Invest SaaS scales sustainably while continuing to meet the complex needs of Private Markets clients. You are: A senior product leader with a strong platform and SaaS mindset Comfortable operating in complex, regulated, enterprise environments Able to navigate ambiguity and make clear, durable product decisions A confident communicator who can engage credibly with engineering leaders, clients, and executives Passionate about transforming platforms into modern, scalable operating systems A team player who is energized by working in a fast-paced environment AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, and experimentation-and you can separate "cool demos" from durable product value We are Builders of preeminent technology solutions that meet the needs of our clients Leaders and innovators in the financial markets technology ecosystem Building AI-enabled product capabilities responsibly-prioritizing measurable outcomes, strong model/data governance, and a high bar for client trust Results oriented & metrics driven Committed to fostering a purpose driven culture and working horizontally to break down silos Skills / Qualifications 6+ years of experience in product management / business analysis / client service that includes building and launching technology in a B2B or B2C market Strong understanding of Enterprise software and cloud operating models Proven experience leading or contributing to a SaaS or largescale platform transformation Strong experience designing and delivering API-driven platforms Demonstrated understanding of how AI and datadriven capabilities can be embedded into enterprise platforms to improve operational efficiency, automation, insight generation, and user experience. Private Markets knowledge is a real plus Strong team player with ability to lead and influence crossfunctional teams Commercial acumen, with ability to prioritize and execute quickly Excellent written and verbal communication skills with the ability to present complex information clearly and concisely Strong analytical and problem-solving skills BA/BS degree in Computer Science, Engineering, Economics, Finance, Mathematics, or equivalent practical experience Primary Responsibilities Own and articulate the core operating platform for Private Markets SaaS product vision and multiyear roadmap Act as a product leader and influencer, able to align stakeholders across Aladdin to drive forward strategic product decisions Demonstrate a deep understanding of business, stakeholder and client needs Establish clear product governance, success metrics, and decision frameworks. Develop, prioritize, and maintain roadmaps for the SaaS program, provide quarterly updates on deliverables and create content for management communications Gather, evaluate & define product requirements and product specifications Develop a strong understanding of competitors and industry trends Mentor and grow product managers operating within the Private Markets SaaS domain. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. Ideal candidates have 2+ years of SaaS client management experience, a Bachelor's degree, and great presentation skills. This fully remote position offers a competitive salary and generous benefits, including vacation and health insurance for US-based employees.
Feb 06, 2026
Full time
A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. Ideal candidates have 2+ years of SaaS client management experience, a Bachelor's degree, and great presentation skills. This fully remote position offers a competitive salary and generous benefits, including vacation and health insurance for US-based employees.
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Feb 06, 2026
Full time
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Assistant Store Manager page is loaded Assistant Store Managerlocations: Bicester, Bicester Outlet Village, GBtime type: Full timeposted on: Posted Todayjob requisition id: R-109128At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go the extra mile in every customer interaction. Build a loyal portfolio of existing and new customers. Act as a role model, leading by example with passion and enthusiasm. Support recruitment, coach and motivate the team to drive the business. Support the implementation of the monthly service and sales plan, goals, and targets. Facilitate the onboarding of new starters in store. About you You are an experienced Assistant Store Manager and you have: 1-2 years' experience working in a multicultural retail environment. Experience/keen interest in luxury fashion/cosmetics/lifestyle brands. Leadership and coaching skills. Digital proficiency, learning agility, and a growth mindset. A winning personality to easily establish trustful relationships. What we offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount starting on your first day Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
Feb 05, 2026
Full time
Assistant Store Manager page is loaded Assistant Store Managerlocations: Bicester, Bicester Outlet Village, GBtime type: Full timeposted on: Posted Todayjob requisition id: R-109128At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go the extra mile in every customer interaction. Build a loyal portfolio of existing and new customers. Act as a role model, leading by example with passion and enthusiasm. Support recruitment, coach and motivate the team to drive the business. Support the implementation of the monthly service and sales plan, goals, and targets. Facilitate the onboarding of new starters in store. About you You are an experienced Assistant Store Manager and you have: 1-2 years' experience working in a multicultural retail environment. Experience/keen interest in luxury fashion/cosmetics/lifestyle brands. Leadership and coaching skills. Digital proficiency, learning agility, and a growth mindset. A winning personality to easily establish trustful relationships. What we offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount starting on your first day Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities. Our Corporate Functions team is the "enablement engine" of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you! Job summary As Associate Director, Total Rewards, People Systems and Analytics, People & Culture, you will lead a critical portfolio at the intersection of data, technology, and employee experience. This role is responsible for designing and managing global compensation and benefits programs, aligned with the niche industry and global markets; delivering actionable workforce insights through advanced people analytics, and driving operational excellence through optimized HR systems and processes. You will ensure that our people strategies are data-driven, competitive, and scalable-supporting business growth, enabling informed decision-making, and strengthening our position as an employer of choice. This role requires a strong strategic mindset, deep analytical expertise, and a commitment to building fair, transparent, and future-fit people practices. Previous experience in managing the Total Rewards agenda, People analytics function, and people management is required. In addition, this role will also be required to own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. You will report to the CHRO and be part of the People & Culture Leadership Team. Main tasks & responsibilities Total Rewards Strategy & Delivery Lead the development and execution of global compensation and benefits strategies that attract, retain, and motivate top talent. Define and implement job architecture frameworks, global compensation guidelines, and pay transparency practices. Design, manage, and administer the annual compensation cycle. Oversee global compensation benchmarking and market competitiveness reviews, including survey selection and participation. Design, manage, and administer Short-Term Incentive (STI), Sales Incentive Plans, and Long-Term Incentive (LTI) programs. Design and administer the equity distribution program, in partnership with the Corporate Secretary. Be part of the corporate budgeting and cost control process, when it comes to the staff cost, benefits and compensation elements. Partner with senior leadership, Finance, and Business Leaders to define annual budgets and ensure financial stewardship of rewards programs. Act as strategic advisor to the Board and Executive Leadership on complex compensation decisions and governance. People Analytics Leadership Develop and deliver a comprehensive people analytics roadmap aligned with strategic business needs. Lead the development of analytics tools and dashboards to drive insights into workforce trends, DEI, performance, and engagement. Lead the workforce planning and staff cost budgeting / forecasting, ensuring data accuracy and delivering insights to support business decisions. Apply predictive analytics, automation, and machine learning where applicable to support strategic workforce planning and talent decision-making. Build data literacy and storytelling capability across the People & Culture team and business leaders. People Systems & Operational Excellence Oversee the selection, implementation, and optimization of key HR systems (HRIS, ATS, LMS, payroll). Ensure system and data integrity, compliance with data privacy regulations (e.g. GDPR), and effective data governance. Drive HR process design and automation to enable a scalable, service-oriented HR delivery model. Partner with internal tech and digital transformation teams to plan and prioritize system enhancements and upgrades. Lead cross-functional initiatives to align HR technology with business needs and improve the employee experience. Performance Management Own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. Manage the annual and mid-cycle performance processes by defining timelines, standards, tools, and communications. Provide clear guidance and structure to ensure consistent execution across the organization while enabling HRBPs to lead delivery within their respective business areas. Monitor the effectiveness of the performance management process through data, feedback, and outcomes. Drive continuous improvement of the framework, develop manager enablement materials, and support HRBPs in strengthening performance conversations and accountability across the organization. Team management and Stakeholders interaction Lead and inspire a team of 2-3 specialists in Total Rewards, People Analytics, and People Systems across multiple geographies. Serve as a trusted advisor to senior leaders, managers, and P&C Business Partners on all matters related to rewards, analytics, and systems. Collaborate with Finance, Legal, Communications and the GDBS teams to align strategies and ensure executional success. Represent the P&C function in cross-functional steering groups and strategic planning forums. Set clear priorities, performance expectations, and development plans that align with both individual growth and strategic business needs. Foster a culture of collaboration, accountability, innovation, and continuous learning within the team. Provide regular coaching, mentorship, and feedback to ensure high engagement, capability development, and retention of top talent. Ensure effective resource allocation and capacity planning to deliver on key initiatives and projects. Requirements Minimum 2-3 years of senior leadership experience in Total Rewards, People Analytics, or HR Systems in a global organization. Proven track record in compensation & benefits strategy, including incentive plan design and job evaluation. Strong background in people analytics, with hands-on experience in using data to drive decision-making. Experience overseeing HR systems strategy, implementation, and vendor management. Strong project leadership, stakeholder engagement, and change management skills. Strategic mindset with the ability to zoom out and align initiatives with broader business goals. Analytical and tech-savvy, with experience leveraging digital tools for efficiency and insight. Strong interpersonal, communication, and influencing skills across all levels of the organization. What we offer At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. We're a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.
Feb 05, 2026
Full time
South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities. Our Corporate Functions team is the "enablement engine" of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you! Job summary As Associate Director, Total Rewards, People Systems and Analytics, People & Culture, you will lead a critical portfolio at the intersection of data, technology, and employee experience. This role is responsible for designing and managing global compensation and benefits programs, aligned with the niche industry and global markets; delivering actionable workforce insights through advanced people analytics, and driving operational excellence through optimized HR systems and processes. You will ensure that our people strategies are data-driven, competitive, and scalable-supporting business growth, enabling informed decision-making, and strengthening our position as an employer of choice. This role requires a strong strategic mindset, deep analytical expertise, and a commitment to building fair, transparent, and future-fit people practices. Previous experience in managing the Total Rewards agenda, People analytics function, and people management is required. In addition, this role will also be required to own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. You will report to the CHRO and be part of the People & Culture Leadership Team. Main tasks & responsibilities Total Rewards Strategy & Delivery Lead the development and execution of global compensation and benefits strategies that attract, retain, and motivate top talent. Define and implement job architecture frameworks, global compensation guidelines, and pay transparency practices. Design, manage, and administer the annual compensation cycle. Oversee global compensation benchmarking and market competitiveness reviews, including survey selection and participation. Design, manage, and administer Short-Term Incentive (STI), Sales Incentive Plans, and Long-Term Incentive (LTI) programs. Design and administer the equity distribution program, in partnership with the Corporate Secretary. Be part of the corporate budgeting and cost control process, when it comes to the staff cost, benefits and compensation elements. Partner with senior leadership, Finance, and Business Leaders to define annual budgets and ensure financial stewardship of rewards programs. Act as strategic advisor to the Board and Executive Leadership on complex compensation decisions and governance. People Analytics Leadership Develop and deliver a comprehensive people analytics roadmap aligned with strategic business needs. Lead the development of analytics tools and dashboards to drive insights into workforce trends, DEI, performance, and engagement. Lead the workforce planning and staff cost budgeting / forecasting, ensuring data accuracy and delivering insights to support business decisions. Apply predictive analytics, automation, and machine learning where applicable to support strategic workforce planning and talent decision-making. Build data literacy and storytelling capability across the People & Culture team and business leaders. People Systems & Operational Excellence Oversee the selection, implementation, and optimization of key HR systems (HRIS, ATS, LMS, payroll). Ensure system and data integrity, compliance with data privacy regulations (e.g. GDPR), and effective data governance. Drive HR process design and automation to enable a scalable, service-oriented HR delivery model. Partner with internal tech and digital transformation teams to plan and prioritize system enhancements and upgrades. Lead cross-functional initiatives to align HR technology with business needs and improve the employee experience. Performance Management Own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. Manage the annual and mid-cycle performance processes by defining timelines, standards, tools, and communications. Provide clear guidance and structure to ensure consistent execution across the organization while enabling HRBPs to lead delivery within their respective business areas. Monitor the effectiveness of the performance management process through data, feedback, and outcomes. Drive continuous improvement of the framework, develop manager enablement materials, and support HRBPs in strengthening performance conversations and accountability across the organization. Team management and Stakeholders interaction Lead and inspire a team of 2-3 specialists in Total Rewards, People Analytics, and People Systems across multiple geographies. Serve as a trusted advisor to senior leaders, managers, and P&C Business Partners on all matters related to rewards, analytics, and systems. Collaborate with Finance, Legal, Communications and the GDBS teams to align strategies and ensure executional success. Represent the P&C function in cross-functional steering groups and strategic planning forums. Set clear priorities, performance expectations, and development plans that align with both individual growth and strategic business needs. Foster a culture of collaboration, accountability, innovation, and continuous learning within the team. Provide regular coaching, mentorship, and feedback to ensure high engagement, capability development, and retention of top talent. Ensure effective resource allocation and capacity planning to deliver on key initiatives and projects. Requirements Minimum 2-3 years of senior leadership experience in Total Rewards, People Analytics, or HR Systems in a global organization. Proven track record in compensation & benefits strategy, including incentive plan design and job evaluation. Strong background in people analytics, with hands-on experience in using data to drive decision-making. Experience overseeing HR systems strategy, implementation, and vendor management. Strong project leadership, stakeholder engagement, and change management skills. Strategic mindset with the ability to zoom out and align initiatives with broader business goals. Analytical and tech-savvy, with experience leveraging digital tools for efficiency and insight. Strong interpersonal, communication, and influencing skills across all levels of the organization. What we offer At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. We're a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.
Project Manager Location: Hertford, SG13 7GX Salary: £50,000 £70,000 DOE Job Type: Permanent Project Manager About the role: An expanding Operations team is looking for a proactive Project Manager with experience working for a company supplying or subcontracting within the construction industry. This is a hands-on, coordinating role overseeing projects at a time, ensuring delivery from design sign-off through procurement, installation, and client handover. The ideal candidate thrives in a fast-paced environment, managing multiple moving parts and building strong relationships with clients and subcontractors. Project Manager Details: Work directly with clients, designers, and subcontractors to deliver projects ranging from £2,000 £500,000 Coordinate design packs, approvals, procurement, and installation schedules Prepare RAMS and ensure health & safety compliance Attend weekly progress meetings and provide updates on current and forecasted project completions Operate within a team that values communication, simplicity, and continual improvement Project Manager Responsibilities: Receive projects/orders from the sales team and attend handover meetings for high-value projects Liaise with internal and freelance designers for drawing packs and client approvals Conduct site visits, surveys, pre-start meetings, and design reviews Procure all necessary products and materials for projects Arrange installation and liaise with subcontractors and clients Complete project handovers and client sign-offs Attend weekly WIP meetings and report on project and invoice progress Project Manager What We re Looking For: 3+ years experience coordinating projects for construction suppliers or subcontractors (manufacturing considered) Skilled at managing multiple projects from design through to completion Strong organisational, communication, and problem-solving skills Quick learner, adaptable, and able to work effectively in a busy, fast-moving team Attentive to detail with good financial awareness If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Feb 05, 2026
Full time
Project Manager Location: Hertford, SG13 7GX Salary: £50,000 £70,000 DOE Job Type: Permanent Project Manager About the role: An expanding Operations team is looking for a proactive Project Manager with experience working for a company supplying or subcontracting within the construction industry. This is a hands-on, coordinating role overseeing projects at a time, ensuring delivery from design sign-off through procurement, installation, and client handover. The ideal candidate thrives in a fast-paced environment, managing multiple moving parts and building strong relationships with clients and subcontractors. Project Manager Details: Work directly with clients, designers, and subcontractors to deliver projects ranging from £2,000 £500,000 Coordinate design packs, approvals, procurement, and installation schedules Prepare RAMS and ensure health & safety compliance Attend weekly progress meetings and provide updates on current and forecasted project completions Operate within a team that values communication, simplicity, and continual improvement Project Manager Responsibilities: Receive projects/orders from the sales team and attend handover meetings for high-value projects Liaise with internal and freelance designers for drawing packs and client approvals Conduct site visits, surveys, pre-start meetings, and design reviews Procure all necessary products and materials for projects Arrange installation and liaise with subcontractors and clients Complete project handovers and client sign-offs Attend weekly WIP meetings and report on project and invoice progress Project Manager What We re Looking For: 3+ years experience coordinating projects for construction suppliers or subcontractors (manufacturing considered) Skilled at managing multiple projects from design through to completion Strong organisational, communication, and problem-solving skills Quick learner, adaptable, and able to work effectively in a busy, fast-moving team Attentive to detail with good financial awareness If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Store Manager page is loaded Store Managerlocations: Norwich, GBtime type: Full timeposted on: Posted Todayjob requisition id: R-109183At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm, and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerising Swarovski journey through our world of wonder. Create an emotional connection with our customers and provide a spellbinding experience. Anticipate our customers' needs and share inspiring styling tips. Showcase and present our legendary products. About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience/keen interest in luxury fashion/cosmetics/lifestyle brands. Highly motivated and with a strong focus on customer orientation. Dedication and target-driven attitude. Willingness to develop your career and grow with us. Previous retail experience. What we offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount starting on your first day Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
Feb 05, 2026
Full time
Store Manager page is loaded Store Managerlocations: Norwich, GBtime type: Full timeposted on: Posted Todayjob requisition id: R-109183At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm, and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerising Swarovski journey through our world of wonder. Create an emotional connection with our customers and provide a spellbinding experience. Anticipate our customers' needs and share inspiring styling tips. Showcase and present our legendary products. About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience/keen interest in luxury fashion/cosmetics/lifestyle brands. Highly motivated and with a strong focus on customer orientation. Dedication and target-driven attitude. Willingness to develop your career and grow with us. Previous retail experience. What we offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount starting on your first day Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
Assistant Store Manager Kate Spade Banbridge, NIR, GB Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. Primary Purpose The Assistant Store Leader leads the store with their Store Leader by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade Standards. We are looking for an exceptional Assistant Store Leader that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Leader; Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store leader, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at . Job Segment: Retail Manager, Retail Operations, Store Manager, Outside Sales, Retail, Sales
Feb 05, 2026
Full time
Assistant Store Manager Kate Spade Banbridge, NIR, GB Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. Primary Purpose The Assistant Store Leader leads the store with their Store Leader by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade Standards. We are looking for an exceptional Assistant Store Leader that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Leader; Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store leader, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at . Job Segment: Retail Manager, Retail Operations, Store Manager, Outside Sales, Retail, Sales
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Feb 05, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Feb 05, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Feb 05, 2026
Full time
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Feb 05, 2026
Full time
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global Ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands, such as Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets-rely on Pattern's global Ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces . The Creative Director leads the development and execution of world-class, data-driven creative strategies for Pattern's brands and partners, balancing creative excellence with a high degree of business, marketing, and technical skill. This role demands a unique combination of visionary artistry and content strategy, overseeing both visual asset creation and written content to optimize conversion in a rapidly evolving e-commerce landscape. Candidates are expected to interface directly with brands, and serve as creative and strategic partners, guiding and approving final design, while also ensuring copy is optimized for SEO and delivers measurable results. You will own projects from start to finish, mentor junior talent, collaborate with cross-functional teams, and continually refine creative output to reflect industry trends and evolving client needs. What is a day in the life of a Creative Director? Lead creative strategy for visual and written content across multiple platforms, maintaining high levels of technical, business, and marketing acumen. Approve and oversee final design and content, ensuring quality, accuracy, and consistency for all deliverables. Edit product listings, imagery, and copy to ensure they meet best SEO practices, utilizing Amazon Seller Central and keyword research tools. Generate and develop new ideas for marketing products and services, creating concepts that respond to the latest trends in e-commerce. Manage and maintain content calendars and project schedules, ensuring timely, regular production of deliverables throughout the year. Present creative work and data-driven recommendations to clients, confidently pitching concepts and solutions. Develop comprehensive creative briefs and presentation materials for internal teams and client stakeholders. Direct and mentor a multidisciplinary creative team, providing constructive feedback and fostering skill development. Collaborate with the SEO, Brand Management, and other teams, working with both in-house and remote talent. Efficiently manage large-scale production projects, sometimes involving hundreds of deliverables, while balancing trade-offs and mitigating risks. Exhibit obsession for client goals, working backward from their needs to deliver strategic results. What will I need to thrive in this role? Diverse portfolio that demonstrates creative, strategic, and technical excellence. Extensive experience in design, content production, or creative leadership, with at least 4 years in a senior role. Experience working in an Ecommerce and/or Marketplace environment Advanced skills in typography, visual design, and content editing. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Google Suite, Microsoft Office, and familiar with SEO optimization and style guides (Chicago, APA, etc.). Excellent written, verbal, presentation, and interpersonal communication skills. Outstanding attention to detail, organization, and quality. Demonstrated ability to manage multiple large-scale, fast-paced projects. Strong analytical skills, curiosity, and a problem-solving mindset. Styling experience and/or background in creative strategy or conversion optimization for e-commerce is a plus. Bachelor's degree (2:1 or above) What does high performance look like? You proactively search for ways to solve problems for brands and internal teams. You follow through with all assignments in a timely manner You give 100% to all tasks and projects you are given You actively comment and participate in group collaborations You embrace autonomy, take full ownership of your projects, and follow through to completion You work well within the bounds of client's style guides You have a passion for design and creative problem solving You provide our brand partners with a world-class client experience What does success look like in the first 30, 60, 90 days? 30 Days - You are familiar with your brand partners' needs, you have established great relationships with your team members and a comfortable workflow. 60 Days - You have coordinated your team's efforts and pitched ideas to brand partners. 90 Days - You hold regular sessions with each of your team members for mentorship and development, you have received and implemented feedback from your brand partners, you have contributed to revenue growth via optimized creative assets. What is the hiring process? An initial phone interview with Pattern's talent acquisition team A focus interview with the hiring manager A technical interview with the hiring team Top grading with HR & reference collection Offer Sounds great! What's the company culture? Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to talk about how you can add value and be the best addition to the team Focus on mentioning how you would be partner obsessed at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the Ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday Competitive salary RSU's (Restricted Stock Units) Hybrid working (3 days a week in the office) Health Shield Cover Free breakfast and snacks in the office Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials
Feb 05, 2026
Full time
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global Ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands, such as Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets-rely on Pattern's global Ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces . The Creative Director leads the development and execution of world-class, data-driven creative strategies for Pattern's brands and partners, balancing creative excellence with a high degree of business, marketing, and technical skill. This role demands a unique combination of visionary artistry and content strategy, overseeing both visual asset creation and written content to optimize conversion in a rapidly evolving e-commerce landscape. Candidates are expected to interface directly with brands, and serve as creative and strategic partners, guiding and approving final design, while also ensuring copy is optimized for SEO and delivers measurable results. You will own projects from start to finish, mentor junior talent, collaborate with cross-functional teams, and continually refine creative output to reflect industry trends and evolving client needs. What is a day in the life of a Creative Director? Lead creative strategy for visual and written content across multiple platforms, maintaining high levels of technical, business, and marketing acumen. Approve and oversee final design and content, ensuring quality, accuracy, and consistency for all deliverables. Edit product listings, imagery, and copy to ensure they meet best SEO practices, utilizing Amazon Seller Central and keyword research tools. Generate and develop new ideas for marketing products and services, creating concepts that respond to the latest trends in e-commerce. Manage and maintain content calendars and project schedules, ensuring timely, regular production of deliverables throughout the year. Present creative work and data-driven recommendations to clients, confidently pitching concepts and solutions. Develop comprehensive creative briefs and presentation materials for internal teams and client stakeholders. Direct and mentor a multidisciplinary creative team, providing constructive feedback and fostering skill development. Collaborate with the SEO, Brand Management, and other teams, working with both in-house and remote talent. Efficiently manage large-scale production projects, sometimes involving hundreds of deliverables, while balancing trade-offs and mitigating risks. Exhibit obsession for client goals, working backward from their needs to deliver strategic results. What will I need to thrive in this role? Diverse portfolio that demonstrates creative, strategic, and technical excellence. Extensive experience in design, content production, or creative leadership, with at least 4 years in a senior role. Experience working in an Ecommerce and/or Marketplace environment Advanced skills in typography, visual design, and content editing. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Google Suite, Microsoft Office, and familiar with SEO optimization and style guides (Chicago, APA, etc.). Excellent written, verbal, presentation, and interpersonal communication skills. Outstanding attention to detail, organization, and quality. Demonstrated ability to manage multiple large-scale, fast-paced projects. Strong analytical skills, curiosity, and a problem-solving mindset. Styling experience and/or background in creative strategy or conversion optimization for e-commerce is a plus. Bachelor's degree (2:1 or above) What does high performance look like? You proactively search for ways to solve problems for brands and internal teams. You follow through with all assignments in a timely manner You give 100% to all tasks and projects you are given You actively comment and participate in group collaborations You embrace autonomy, take full ownership of your projects, and follow through to completion You work well within the bounds of client's style guides You have a passion for design and creative problem solving You provide our brand partners with a world-class client experience What does success look like in the first 30, 60, 90 days? 30 Days - You are familiar with your brand partners' needs, you have established great relationships with your team members and a comfortable workflow. 60 Days - You have coordinated your team's efforts and pitched ideas to brand partners. 90 Days - You hold regular sessions with each of your team members for mentorship and development, you have received and implemented feedback from your brand partners, you have contributed to revenue growth via optimized creative assets. What is the hiring process? An initial phone interview with Pattern's talent acquisition team A focus interview with the hiring manager A technical interview with the hiring team Top grading with HR & reference collection Offer Sounds great! What's the company culture? Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to talk about how you can add value and be the best addition to the team Focus on mentioning how you would be partner obsessed at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the Ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday Competitive salary RSU's (Restricted Stock Units) Hybrid working (3 days a week in the office) Health Shield Cover Free breakfast and snacks in the office Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials
Job Title : Digital Marketing Assistant Location : Hybrid, Home and London office Hours of Work : Full-time: 9:15 am 5:15 pm (35 hours pw) Contract: 12 Months FTC (Maternity Cover) Salary : £26,500 per annum Reporting to : Digital Marketing Manager Premier, Europe s largest Christian Media organisation, is seeking a Digital Marketing Assistant to support our mission of making a real impact through media. In this vibrant, purpose-driven environment, you will immerse yourself in the fast-paced world of email marketing, social media, and audio advertising, working alongside experienced marketers to develop your skills across a range of digital channels. You will play a key role in supporting creative campaigns, collaborating with both sales and marketing teams, and contributing to the implementation and optimisation of digital marketing activities. From assisting with content creation and campaign scheduling to engaging audiences and analysing performance metrics, you ll be at the heart of our digital strategy and learn new skills every day. If you are enthusiastic, organised, and eager to learn, this is your opportunity to gain hands-on experience, grow your marketing career, and contribute to Premier s mission to connect people with God through media. Role Overview • Building and executing successful marketing campaigns across multiple channels • Monitoring and providing accurate reporting • Assisting on various marketing projects • Providing administrative support to the digital marketing team Why Join Premier? • We offer a competitive salary • Hybrid working • Extra annual leave in addition to statutory entitlement • Additional leave on your birthday • Competitive sickness absence pay scheme • Life Assurance scheme • Employee Assistance with online GP scheme • Eye care scheme • Enhanced Family leave / pay In addition to competitive pay and benefits, Premier offers: • A great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually. • Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide. • Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration. Ready to make a lasting Impact? Apply now
Feb 05, 2026
Full time
Job Title : Digital Marketing Assistant Location : Hybrid, Home and London office Hours of Work : Full-time: 9:15 am 5:15 pm (35 hours pw) Contract: 12 Months FTC (Maternity Cover) Salary : £26,500 per annum Reporting to : Digital Marketing Manager Premier, Europe s largest Christian Media organisation, is seeking a Digital Marketing Assistant to support our mission of making a real impact through media. In this vibrant, purpose-driven environment, you will immerse yourself in the fast-paced world of email marketing, social media, and audio advertising, working alongside experienced marketers to develop your skills across a range of digital channels. You will play a key role in supporting creative campaigns, collaborating with both sales and marketing teams, and contributing to the implementation and optimisation of digital marketing activities. From assisting with content creation and campaign scheduling to engaging audiences and analysing performance metrics, you ll be at the heart of our digital strategy and learn new skills every day. If you are enthusiastic, organised, and eager to learn, this is your opportunity to gain hands-on experience, grow your marketing career, and contribute to Premier s mission to connect people with God through media. Role Overview • Building and executing successful marketing campaigns across multiple channels • Monitoring and providing accurate reporting • Assisting on various marketing projects • Providing administrative support to the digital marketing team Why Join Premier? • We offer a competitive salary • Hybrid working • Extra annual leave in addition to statutory entitlement • Additional leave on your birthday • Competitive sickness absence pay scheme • Life Assurance scheme • Employee Assistance with online GP scheme • Eye care scheme • Enhanced Family leave / pay In addition to competitive pay and benefits, Premier offers: • A great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually. • Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide. • Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration. Ready to make a lasting Impact? Apply now
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
Feb 05, 2026
Full time
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Feb 05, 2026
Full time
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Feb 05, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
