786 jobs found

This company is a leading supplier of mechanical and electrical press fittings, as well as low-level access solutions, serving the construction, fit-out, mechanical, and electrical sectors across the UK. They provide reliable, high-quality products designed to meet the demands of modern construction and installation projects. With a strong focus on customer satisfaction, they aim to deliver except click apply for full job details

Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About TechSee TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee's multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC. We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improvements. The CSM will lead SaaS solution deployments, provide technical guidance, and propose integration design options. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business goals. Partnering with Sales and Product teams for smooth implementation, they will also collaborate with Product leadership to optimize offerings. Key Responsibilities Customer Success & Relationship Management Manage all aspects of customer relationships, including implementations, adoption, integrations, SLAs, education, and advocacy. Serve as the focal point for key accounts, driving deployment plans to ensure positive business outcomes. Address customer challenges, resolve technical issues, and provide semi-dedicated technical guidance. Act as a trusted advisor, sharing industry knowledge, best practices, and insights to maximize customer value. Collaborate with the Account Manager to secure renewals and explore expansion opportunities. Implementation & Training Lead the deployment of TechSee's SaaS solutions, ensuring seamless onboarding and adoption. Conduct training sessions to empower customers with effective product utilization. Establish internal and client-facing communication plans to drive progress and update stakeholders. Technical Expertise & Optimization Analyze customer usage data, bug fixes, and product updates to identify optimization opportunities. Suggest upgrades, additional features, and best practices to enhance customer experience. Provide technical guidance on product adoption, integrations, and troubleshooting. Collaborate with Product leadership to enhance TechSee's offerings based on real-world usage. Communication & Collaboration Build strong relationships with customers at all levels, fostering long-term partnerships. Partner with Sales and Product teams to ensure smooth solution implementations. Establish a regular meeting cadence with stakeholders to maintain alignment and drive success. Qualifications 4+ years of related experience in an enterprise SaaS company, preferably in the digital CX domain. Experience managing enterprise customer relationships, including telco, home security, and consumer electronics. Ensuring high satisfaction and retention. Bachelor's degree in computer science, social sciences, or equivalent experience. Experience in managing one's own time and balancing multiple customers simultaneously, while being flexible, agile, and resilient in a dynamic, fast-paced environment, Western Europe is preferred. Works effectively with sales executives, providing subject matter expertise to support opportunities. Ability to interact with technical resources and understand concepts such as Security, LDAP/Authentication, APIs & integrations, and Databases - advantage Excellent oral and written communication skills in English, including the ability to draft and present project plans, QBRs/business updates, SOWs, and related documents. Strong communication skills across all levels of the corporate structure. Strong team player with an adaptable, analytical mindset and attention to detail. Curious, self-motivated, and resourceful, with a proactive approach to problem-solving and continuous improvement. Native or fluent English is required. Knowledge of additional languages, particularly Spanish or French, is highly desirable. Why Work With Us? Join an industry leader in Visual AI and Digital CX. TechSee offers a dynamic, high-growth environment where innovation meets a people-first philosophy. A Place to Grow: Thrive in a setting that prioritizes internal promotion and continuous learning. Community Matters: We emphasize recognition, inclusivity, and making a tangible impact on the digital customer experience. Inclusive Innovation: Join a diverse global community where unique perspectives drive our creativity. Comprehensive Support Comprehensive Support: We provide competitive compensation and healthcare to ensure our team is well-supported. collaborative startup environment, we'd love to hear from you.

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. The project! As an Assistant Store Manager, you will have the opportunity to represent the brand's image and values on the front line, supporting the Store Manager in the effective management of store operations and the team. Additionally, you will help ensure the highest level of customer satisfaction, contribute to achieving sales targets, support inventory management, and promote the development and motivation of the sales team. Key responsibilities of the role: Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development. Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image. Visual: Ensure the store complies with and implements visual guidelines in line with the brand image. Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience. Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others. What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to: Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles. Unlimited commissions. The more you sell, the more you earn no limits. Benefits and staff discounts. Full seasonal uniform allowance. Feel good and look great, we provide a professional and stylish uniform every season. A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment. Requirements Requirements: Minimum of two years of relevant experience in fashion retail. English speaker, other languages would be a plus. Proven leadership skills, with the ability to motivate and guide teams towards achieving goals. Commercial profile, results-oriented, and focused on customer experience. Excellence in operational management, with attention to detail and a focus on process efficiency. The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett LimIted

TheValue At SnapOnSoftware, we believe our people are our greatest strength. We put our talented team members first and invest heavily in their learning and career growth. We consistently create opportunities to learn, innovate, and lead by combining advice with action to develop experts who are knowledgeable, passionate, and impactful. We are committed to fostering a culture built on integrity, collaboration, and growth, and we are proud to be an equal opportunity employer. As part of our growing global network, you'll have opportunities to collaborate with international teams and clients-and potentially help drive our global expansion. The Grind We've been recognized for excellence, but we're always striving to do better-and that starts with you. SnapOnSoftware operates at the intersection of business and technology, requiring entrepreneurial drive, curiosity, and an eagerness to learn. No matter our role, you'll be an integral part of the team, working across engagements of varying sizes and industries. In our progressive environment, the projects you support will accelerate your business acumen, technical expertise, and professional growth. The Role As a Customer Success Manager, you will play a pivotal role in ensuring customers achieve maximum value from our Microsoft365 and Application Suite NetSuite products. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle-from onboarding, adoption, to renewal and growth. This role is ideal for someone who can work independently, exercises sound judgment, and builds strong, value driven customer relationships. Rolesplit: 80% Customer Success / 20% Sales Support Primary customer focus: Dutch speaking markets, Nordic countries, and EU clients The Commitment Deliver product demonstrations Guide potential customers through a 30 day product trial Manage new customers and partners through the product onboarding process Encourage customers to uptake additional products where necessary Develop healthy customer/partner relationships Create and update product knowledge base articles Support with marketing content, including blogs and webinars Evaluate and analyze customer needs and support requirements Act as a customer advocate to raise product feedback Troubleshoot issues and manage support ticket lifecycle Assist in account management for customer/partner renewals through the CRM The Talent Excellent written and verbal communication skills Outstanding troubleshooting ability Effective organization and time management Ongoing desire to expand personal skill base Good customer support experience Able to work independently and as part of a team Experience working for SaaS companies or Microsoft technologies Fluency in Dutch and English required Open to flexible travel across EU regions as needed

Location This position is located at 1 St. Anns Square, Manchester M27EF United Kingdom Role Summary To achieve the Anthropologic mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team, and the customer. To support the Store Manager in achieving strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Anthropologic culture. What You'll Be Doing People Recruit, train and develop managers to increase the day to day productivity of the business Assist with the development of the Management team to ensure that succession planning is in place for individuals, and the future growth of the business Manage all aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforce Uphold Company standards and act as a mentor, teacher and positive role model to others Leadership and Communication Lead by example and inspire a shared vision by communicating store and company goals Assist and participate with the roll out of all new training and operational initiatives Possess excellent communication skills in both written and verbal form Manage and motivate the store teams to achieve an unimagined level of customer care Managing the Environment Coach the management team to take the initiative as leaders. Oversee all levels of customer service, and ensure a positive store environment Exhibit excellent floor presence by leading by example, and training and coaching the store team on customer service, standards, product placement and time management Partner with the Store and Visual Manager to ensure any shop floor based work is carried out efficiently, and with minimal impact on the customer experience Operations In the absence of the Store Manager conduct walkthroughs with the Visual Manager and Department Managers on a regular basis, with constructive feedback and obtainable goals Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals Ensure there is a functional shipment processing system to facilitate new merchandise being placed promptly, the sales floor is fully replenished, and product standards adhered to. Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assist in upholding Company Health & Safety procedures at all times to protect employees and Customers against accidents and incidents Merchandising and Display Facilitate communication between the Store Management and Visual team in order to enhance the store environment, and efficiently execute all merchandising projects in a timely manner Coach others to understand and interpret current fashion trends in local markets, in order to generate creative solutions right for the Anthropologic customer Work alongside the Visual Manager to strike the balance in creating an inspirational but commercial shopping environment Commercial Awareness Assist the Store Manager to maximise store sales and manage stock levels appropriately through analysing relevant reports, market trends and creative management of merchandise from receipt to sales Exhibit a sound understanding of the store's profitability, and guide team members to utilise Company reports to react to trends and drive business Stay abreast of current and local trends and have a sound knowledge of customer profile Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role, working in a fast paced but highly creative and customer focused retail environment Ability to positively impact results in sales, payroll and stock loss Proven record of developing a Management team and talented individuals Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Anthropologic culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Role: Marketing Manager Location: Nottingham (Hybrid) Salary: Up to £50,000 depending on experience We're recruiting a Marketing Manager for an expanding UK-based IT services business based in the Nottingham area. This is a great opportunity to join a forward-thinking organisation working on large-scale projects, where your ideas and input will genuinely shape the marketing function click apply for full job details

With the support of the Commercial/ Category Director and/or Senior Category Manager, create and lead the business plan for allocated categories of responsibility to drive strategic & tactical growth of the categories to support the delivery of the budgeted sales and profit target.At STARK, one of Northern Europe's leading building materials distributors, we're strengthening our commercial team and looking for Category Managers who know what it takes to support branches, deliver the right product ranges, and build strong supplier partnerships. If you enjoy getting under the skin of your categories, understand the realities of merchanting, and want to make a real impact, this could be the ideal next move.We offer a supportive environment where your expertise is valued, along with a competitive salary, staff discount, life assurance and 34 days' holiday (including bank holidays). You'll also have clear opportunities to grow your career within a progressive, branch-focused organisation. What you'll be doing Working closely with the Commercial/Category Director and Senior Category Manager, you'll lead the business plan for the plumbing and heating categories - shaping strategy, driving sales and margin, and ensuring branches have all the products needed to do the job.This role is central to how we serve our customers. You'll be the "go-to" expert for P&H, influencing everything from supplier agreements to pricing, promotions, and product range development. We currently have vacancies across a number of categories would love to hear from you. What you'll bring Strong experience in category management or procurement within merchanting, construction products, or a related industry. A proven track record of building ranges that meet customer project needs and deliver budgeted commercial results. Confidence negotiating supplier terms based on facts, insight, and strong commercial judgement. A deep understanding of customer needs, market trends and competitor activity. Excellent analytical skills with the ability to turn data into clear, actionable plans. The ability to manage multiple priorities, work under pressure and meet tight deadlines. Strong communication skills, able to engage stakeholders at every level-including presenting to board and supplier leadership. Determination, ownership, and accountability - always focused on delivering improvements for branches, customers, and suppliers. Good IT literacy across Microsoft applications and database systems. Willingness to support, coach and develop junior team members. Key ResponsibilitiesIn this role, you will: Lead the 2-3-year category strategy, ensuring ranges deliver customer project requirements and meet sales and profit targets. Act as the first point of contact for all internal and external stakeholders on your categories. Negotiate and deliver supplier trading agreements aligned to group goals. Deliver clear reporting and insight on category performance, identifying opportunities to improve pricing, promotions, sales, and ranging. Understand and support STARK's sustainability agenda, including responsible sourcing and category impact on emissions, packaging, and product circularity. Partner with STARK UK functions and local branches-helping them make great commercial decisions. Build strong relationships with suppliers and internal teams, adapting your approach to maximise collaboration and results. Support broader commercial projects and continuous improvement activities across the business. Role model safe, sustainable working practices.A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.STARK Building Materials UK comprises 14 brands, including one of the UK's leading builders' merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber.With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK's largest retailers and distributors of building and construction materials.However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry.Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future.If you'd like to build that future with us, check out our careers page or get in touch.Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers.We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day.We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day.We are proud that we offer all our colleagues a great place to work.

Customer Success Manager page is loaded Customer Success Managerlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011500 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager Location: London or Cambridge, UK The Job In this role, you will have the opportunity to make a significant impact for AVEVA's customers, including Fortune 100 companies, while simultaneously building upon your existing skillsets. We are looking for energetic, creative, confident, and well-organized individuals to help our customers and AVEVA succeed together through proactive customer engagements and joint experiences that deliver value for both parties. Customer Success Managers are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology. They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction. CSMs manage various accounts by creating success plans and executing adoption against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner. They help the customer optimize the utilization of their existing and available products to ensure best practice adoption. They work in tandem with the Account Manager and hand off qualified opportunities for expansion. They act as the customer advocate internally to ensure timely and positive outcomes. They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment. Responsibilities: Manage a portfolio of customer accounts through proactive engagements Build and maintain strong customer relationships, becoming a trusted partner and consultant Understand the customer's goals, initiatives, products, and the value that they realize from AVEVA's software, services, and the overall relationship Drive the success of our customers by greater adoption of the AVEVA technology and uncover possible expansion opportunities within the existing install base Service customer needs in an efficient and seamless manner Drive improvements in AVEVA processes and policies, helping to move toward greater automation, self-service, and customer empowerment part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers. Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and Resources Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts Skills & Qualifications Strong communication and presentation skills Experience in effectively leading staff of different roles and levels Ability to travel globally to customer sites and AVEVA offices, estimated 10-20% Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques Strong presentation skills on AVEVA core technologies, business initiatives and services 'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Strong technical understanding of at least one AVEVA solution. Good understanding about the AVEVA portfolio and use cases. English native speaker; additional language proficiency a plus Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industry Preferred 2-5 years of AVEVA software products working knowledge and/or similar products 3+ years of experience in a Customer Success Management Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Location: Bristol, Cabot Circus Typer of contract: full time 40h, permanent At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Manager to lead our store! Reporting directly to the Regional Manager, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences and operations, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Strategic Business Leadership Provide strategic guidance to the Regional Retail Manager through market analysis, competitive landscape insights, and identifying new business opportunities. Develop and present monthly reports to track competitor activities and performance metrics for strategic decision making. Formulate and implement short and long term business strategies to maximise sales and drive growth. Offer actionable product recommendations based on local market insights and customer feedback to improve inventory performance. Design and execute in store promotional events and displays to enhance brand visibility and customer engagement. Cultivate relationships with stores and head office departments to share insights, enhance operations, and ensure adherence to operational guidelines. Customer Experience Excellence Exemplify the Sephora Attitude, setting a high standard of customer engagement and satisfaction for the entire team. Actively support team members in challenging situations to uphold exceptional client service standards. Utilise customer satisfaction metrics to drive continuous improvement initiatives for the client experience and swiftly resolve complaints. Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. Analyse sales performance data to identify trends and develop strategic action plans aimed at exceeding targets. Sales and Operations Optimisation Oversee day to day store operations, ensuring adherence to Sephora's policies, including cash handling, stock management, and visual merchandising standards. Drive operational efficiency by maintaining stock replenishment, optimising stockroom organisation, and ensuring cleanliness and safety across the store. Direct cash desk operations, ensuring compliance with security protocols, accuracy, and effective cash management, resolving discrepancies swiftly. Promote a safe and well organised store environment, ensuring compliance with safety protocols and minimising workplace hazards. Collaborate with Beauty Supervisors to align best practices, promotions, and customer experiences with sales goals and service targets. Drive accountability for achieving sales targets across all product categories, including exclusive and Sephora Collection offerings. Analyse sales results and develop targeted action plans to enhance performance and customer engagement. Team Development & Management Foster a high performance culture by motivating, developing, and recognising team members through regular coaching, feedback, and a culture of appreciation to drive excellence and a positive work environment. Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. Facilitate collaborative meetings with the Beauty and Operations Supervisors to analyse team performance and operational effectiveness. Oversee the Performance Check in and Improvement Plan processes to enhance individual and team performance continuously. Strategically manage annual leave and scheduling to optimise staffing levels in alignment with business needs. Collaborate with the recruitment department to attract and hire top talent for the store. Do not hesitate to apply if you have Advanced Product & Customer Knowledge: In depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. Proven Retail Leadership: Extensive experience in managing high performing retail teams and exceeding sales targets through effective store operations and budgeting. Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision making, and optimise store performance. Team Development & Coaching: Ability to mentor, inspire, and develop a high performance team culture, promoting collaboration and individual growth. Operational Excellence: Strong skills in overseeing store operations, ensuring adherence to policies, managing stock, cash handling, and optimising store efficiency and safety. Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead. Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference. Join us and belong to something beautiful. At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

Location: Bristol, Cabot Circus Type of contract: full time 40h, permanent At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Manager to lead our store! Reporting directly to the Regional Manager, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences and operations, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Strategic Business Leadership Provide strategic guidance market analysis, competitive landscape insights, and identifying new business opportunities. Develop and present monthly reports track competitor activities and performance metrics for strategic decision making. Formulate and implement short- and long term business strategies maximise sales and drive growth. Offer actionable product recommendations based on local market insights and customer feedback to improve inventory performance. Design and execute in store promotional events and displays enhance brand visibility and customer engagement. Cultivate relationships with stores and head office departments share insights, enhance operations, and ensure adherence to operational guidelines. Customer Experience Excellence Exemplify the Sephora Attitude setting a high standard of customer engagement and satisfaction for the entire team. Actively support team members uphold exceptional client service standards. Utilise customer satisfaction metrics drive continuous improvement initiatives for the client experience and swiftly resolve complaints. Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. Analyse sales performance data identify trends and develop strategic action plans aimed at exceeding targets. Sales and Operations Optimisation Oversee day to day store operations ensuring adherence to Sephora's policies, including cash handling, stock management, and visual merchandising standards. Drive operational efficiency maintain stock replenishment, optimising stockroom organisation, and ensuring cleanliness and safety across the store. Direct cash desk operations ensuring compliance with security protocols, accuracy, and effective cash management, resolving discrepancies swiftly. Promote a safe and well organised store environment ensuring compliance with safety protocols and minimising workplace hazards. Collaborate with Beauty Supervisors align best practices, promotions, and customer experiences with sales goals and service targets. Drive accountability for achieving sales targets across all product categories, including exclusive and Sephora Collection offerings. Analyse sales results develop targeted action plans to enhance performance and customer engagement. Team Development & Management Foster a high performance culture motivate, developing, and recognising team members through regular coaching, feedback, and a culture of appreciation to drive excellence and a positive work environment. Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. Facilitate collaborative meetings with the Beauty and Operations Supervisors to analyse team performance and operational effectiveness. Oversee the Performance Check in and Improvement Plan processes enhance individual and team performance continuously. Strategically manage annual leave and scheduling optimise staffing levels in alignment with business needs. Collaborate with the recruitment department attract and hire top talent for the store. Do not hesitate to apply if you have Advanced Product & Customer Knowledge: In-depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. Proven Retail Leadership: Extensive experience in managing high performing retail teams and exceeding sales targets through effective store operations and budgeting. Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision making, and optimise store performance. Team Development & Coaching: Ability to mentor, inspire, and develop a high performance team culture, promoting collaboration and individual growth. Operational Excellence: Strong skills in overseeing store operations, ensuring adherence to policies, managing stock, cash handling, and optimizing store efficiency and safety. Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora celebrates diversity and is committed to creating an inclusive environment for everyone.

A leading, global architecture practice is looking for a proactive, highly-organised and strategic Bid Manager, with expertise in managing complex bid processes to join their talented business development team. Working for this well-known practice, you will have the opportunity to work on groundbreaking projects that shape communities and redefine cityscapes click apply for full job details

Our client is a long established DMC specialising in MICE & Sports Groups coming to the UK & Ireland. They are growing their professional team and looking for a Spanish speaking MICE Project Manager. A busy and varied role, as MICE Project Manager you will handle the initial enquiry, creating the events, negotiating with suppliers, pricing the event through to final operations and invoicing click apply for full job details