Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Apr 13, 2026
Full time
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Senior Design Manager - Water Infra and Non Infra Are you an accomplished engineering professional with a passion for leading multidisciplinary design teams and delivering complex infrastructure projects? This is an exciting opportunity to join a forward-thinking consultancy as a Senior Design Manager, contributing to a wide range of high-impact water and environmental projects across the UK and Ireland. In this role, you'll take a central position in shaping the built environment - from the early stages of asset strategy and concept development to detailed design and delivery. You'll be working closely with clients in the water sector to solve pressing challenges around clean water, wastewater, drainage, flooding, and sustainability. This is more than just a design management role - it's a chance to lead the delivery of infrastructure that supports climate resilience, community wellbeing, and environmental protection. You'll be part of a dynamic and collaborative team that values technical excellence, innovation, and a commitment to creating long-term value. Responsibilities Lead and develop project design teams, fostering a collaborative, inclusive, and innovative working environment. Manage and deliver projects across all design stages: asset planning, concept design, outline and detailed design. Collaborate with clients and stakeholders to identify sustainable, efficient engineering solutions. Work closely with Project Managers to ensure projects are delivered on time, within scope and budget, and to a high standard of quality. Apply best practices in design management, technical delivery, and client engagement. Contribute to a range of regional and national water frameworks, helping to shape the future of the industry. Areas you will work in Clean water treatment and distribution Wastewater collection and treatment Urban drainage and surface water management Flood risk mitigation and resilience planning Sustainable and climate-adaptive infrastructure Projects are delivered through major UK frameworks, including long-term partnerships with utility providers across the South of England, Wales, and Ireland. Requirements Degree-qualified in Civil, Environmental, or a related Engineering discipline. Chartered or working toward professional accreditation (e.g. ICE, CIWEM). Proven experience leading multidisciplinary engineering or design teams. Excellent interpersonal and problem-solving skills with the ability to drive innovative, sustainable solutions. Strong understanding of the water or utilities sector, with a client-focused mindset. 3 days a week hybrid working How to apply If you are an experienced Design Manager or already established senior design manager ready to work on projects across the UK leading multidisciplinary teams in the Infrastructure and Non infrastructure sector, please contact Cameron Green on or Email
Apr 13, 2026
Full time
Senior Design Manager - Water Infra and Non Infra Are you an accomplished engineering professional with a passion for leading multidisciplinary design teams and delivering complex infrastructure projects? This is an exciting opportunity to join a forward-thinking consultancy as a Senior Design Manager, contributing to a wide range of high-impact water and environmental projects across the UK and Ireland. In this role, you'll take a central position in shaping the built environment - from the early stages of asset strategy and concept development to detailed design and delivery. You'll be working closely with clients in the water sector to solve pressing challenges around clean water, wastewater, drainage, flooding, and sustainability. This is more than just a design management role - it's a chance to lead the delivery of infrastructure that supports climate resilience, community wellbeing, and environmental protection. You'll be part of a dynamic and collaborative team that values technical excellence, innovation, and a commitment to creating long-term value. Responsibilities Lead and develop project design teams, fostering a collaborative, inclusive, and innovative working environment. Manage and deliver projects across all design stages: asset planning, concept design, outline and detailed design. Collaborate with clients and stakeholders to identify sustainable, efficient engineering solutions. Work closely with Project Managers to ensure projects are delivered on time, within scope and budget, and to a high standard of quality. Apply best practices in design management, technical delivery, and client engagement. Contribute to a range of regional and national water frameworks, helping to shape the future of the industry. Areas you will work in Clean water treatment and distribution Wastewater collection and treatment Urban drainage and surface water management Flood risk mitigation and resilience planning Sustainable and climate-adaptive infrastructure Projects are delivered through major UK frameworks, including long-term partnerships with utility providers across the South of England, Wales, and Ireland. Requirements Degree-qualified in Civil, Environmental, or a related Engineering discipline. Chartered or working toward professional accreditation (e.g. ICE, CIWEM). Proven experience leading multidisciplinary engineering or design teams. Excellent interpersonal and problem-solving skills with the ability to drive innovative, sustainable solutions. Strong understanding of the water or utilities sector, with a client-focused mindset. 3 days a week hybrid working How to apply If you are an experienced Design Manager or already established senior design manager ready to work on projects across the UK leading multidisciplinary teams in the Infrastructure and Non infrastructure sector, please contact Cameron Green on or Email
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 13, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 13, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
An opportunity has arisen for an Area Sales Manager to join a market-leading air handling manufacturer during a period of sustained growth. This is a field-based, project-led role focused on specification-driven work within the commercial building services sector. The role requires a hands-on, field-based approach with responsibility for developing specification-led projects and managing key accoun click apply for full job details
Apr 13, 2026
Full time
An opportunity has arisen for an Area Sales Manager to join a market-leading air handling manufacturer during a period of sustained growth. This is a field-based, project-led role focused on specification-driven work within the commercial building services sector. The role requires a hands-on, field-based approach with responsibility for developing specification-led projects and managing key accoun click apply for full job details
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 13, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 13, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 13, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 13, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 13, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
A leading consultancy in the UK is seeking a Senior Design Manager to lead multidisciplinary design teams on a variety of water infrastructure projects. The role focuses on managing comprehensive design stages from concept to delivery, ensuring sustainability and efficiency. Ideal candidates will have a degree in a relevant engineering discipline and a strong understanding of the water sector. This position offers a hybrid working model, emphasizing collaborative and innovative team dynamics.
Apr 13, 2026
Full time
A leading consultancy in the UK is seeking a Senior Design Manager to lead multidisciplinary design teams on a variety of water infrastructure projects. The role focuses on managing comprehensive design stages from concept to delivery, ensuring sustainability and efficiency. Ideal candidates will have a degree in a relevant engineering discipline and a strong understanding of the water sector. This position offers a hybrid working model, emphasizing collaborative and innovative team dynamics.
Converge Technology Solutions: A Commitment to Inclusivity, Innovation, and Sustainability As part of a global technology business, Converge Technology Solutions, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities. Inclusivity and Support We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles. Nurturing Diversity Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive. Sustainable Practices Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. Do you enjoy procurement? Are you looking to work in a fast paced environment? Do you want to be part of a growing award winning technology company? We are seeking a Buyer to join our Procurement team. We are looking for someone to work as part of the Purchasing team to provide internal support and information to sales and other departments where applicable. Key tasks will involve Complete actions delegated from Purchasing Director and Head of Purchasing Update forecasting on designated product portfolio Tracking shipments to ensure timely arrival of stock Communicate delivery discrepancies / shortages to suppliers Analysis of key stock and slow or non moving stock Maintaining relationships with suppliers while negotiating specs, prices and deadlines Update price files on a monthly basis Work with sales to ensure customer required dates are achieved Create product codes within MRP system, ensuring these reflect accurate descriptions, cost and applicable fields Input direct ship purchase orders/serial numbers into the MRP system on a daily basis Responsible for commercials such as deal registrations, special bid pricing, negotiation and rebates Comply with the company's internal management systems and safety procedures Support the company's corporate social responsibility strategy To undertake any other ad hoc duties or projects as requested by the reporting manager Qualifications The suitable candidate will have a GCSE level qualification in English and Mathematics, strong IT skills using Microsoft Office and being capable of coordinating multiple complex activities simultaneously. They will also have a strong set of analytical skills being able to spot opportunities and risks within datasets as well as being capable of coordinating multiple complex activities simultaneously. It is also desired but not essential to have the ability to organise and prioritise work efficiently and accurately. Have a high level of attention to detail and the ability to work independently. Also having Database and Excel experience using Pivot tables and VLOOKUP functions are desired. Full training will be provided. Job details This is a full time position - 37 hours per week. The working days are Monday to Friday. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender re assignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach. To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on
Apr 13, 2026
Full time
Converge Technology Solutions: A Commitment to Inclusivity, Innovation, and Sustainability As part of a global technology business, Converge Technology Solutions, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities. Inclusivity and Support We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles. Nurturing Diversity Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive. Sustainable Practices Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. Do you enjoy procurement? Are you looking to work in a fast paced environment? Do you want to be part of a growing award winning technology company? We are seeking a Buyer to join our Procurement team. We are looking for someone to work as part of the Purchasing team to provide internal support and information to sales and other departments where applicable. Key tasks will involve Complete actions delegated from Purchasing Director and Head of Purchasing Update forecasting on designated product portfolio Tracking shipments to ensure timely arrival of stock Communicate delivery discrepancies / shortages to suppliers Analysis of key stock and slow or non moving stock Maintaining relationships with suppliers while negotiating specs, prices and deadlines Update price files on a monthly basis Work with sales to ensure customer required dates are achieved Create product codes within MRP system, ensuring these reflect accurate descriptions, cost and applicable fields Input direct ship purchase orders/serial numbers into the MRP system on a daily basis Responsible for commercials such as deal registrations, special bid pricing, negotiation and rebates Comply with the company's internal management systems and safety procedures Support the company's corporate social responsibility strategy To undertake any other ad hoc duties or projects as requested by the reporting manager Qualifications The suitable candidate will have a GCSE level qualification in English and Mathematics, strong IT skills using Microsoft Office and being capable of coordinating multiple complex activities simultaneously. They will also have a strong set of analytical skills being able to spot opportunities and risks within datasets as well as being capable of coordinating multiple complex activities simultaneously. It is also desired but not essential to have the ability to organise and prioritise work efficiently and accurately. Have a high level of attention to detail and the ability to work independently. Also having Database and Excel experience using Pivot tables and VLOOKUP functions are desired. Full training will be provided. Job details This is a full time position - 37 hours per week. The working days are Monday to Friday. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender re assignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach. To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on
Access Talent Group
Normanton-on-trent, Nottinghamshire
Overview Job Title: Design Manager Location: Reading, Berkshire Salary: Competitive, dependent on experience Contract Type: Full-time, Permanent We are a leading construction company based in Reading, Berkshire, delivering high-quality commercial projects valued up to £14 million. With a strong reputation for excellence, we pride ourselves on our collaborative approach, attention to detail, and commitment to delivering projects on time and within budget. Role Overview We are seeking an experienced Design Manager to oversee projects throughout their entire lifecycle-from pre-construction design through to post-handover aftercare once buildings are operational. This is a pivotal role where you'll work closely with internal and external stakeholders to ensure all design elements are seamlessly integrated and executed to the highest standards. Key Responsibilities Lead the design management process from concept through to completion and post-handover. Collaborate with the bid and estimating teams during the pre-construction phase to assess design feasibility, programme timelines, and buildability of proposed schemes. Provide input into commercial quotations and assist pre-construction teams in developing robust tender proposals. Manage and coordinate the design process with consultants, subcontractors, and client teams, ensuring all requirements are met within project timescales and budget. Monitor and manage design risks and opportunities across all project phases. Ensure compliance with building regulations, planning requirements, and contractual obligations. Support the handover and aftercare stages, ensuring any design-related issues are resolved effectively. Experience & Qualifications Required Minimum of five years' experience in a Design Manager role for a principal contractor, ideally on commercial projects. Strong understanding of various procurement routes and contract forms-particularly JCT Design & Build (DB) and JCT Standard/SBC or Intermediate Contracts (IC) with Contractor's Design Portion (CDP). Excellent knowledge of the design process and the contractor's responsibilities under different forms of contract. HNC/HND or degree in a construction-related discipline is preferred. Membership of professional bodies such as the Chartered Institute of Building (CIOB) or Royal Institute of British Architects (RIBA) is advantageous. What We Offer A dynamic and supportive working environment Competitive salary and benefits package A chance to work on a variety of exciting and challenging commercial projects
Apr 13, 2026
Full time
Overview Job Title: Design Manager Location: Reading, Berkshire Salary: Competitive, dependent on experience Contract Type: Full-time, Permanent We are a leading construction company based in Reading, Berkshire, delivering high-quality commercial projects valued up to £14 million. With a strong reputation for excellence, we pride ourselves on our collaborative approach, attention to detail, and commitment to delivering projects on time and within budget. Role Overview We are seeking an experienced Design Manager to oversee projects throughout their entire lifecycle-from pre-construction design through to post-handover aftercare once buildings are operational. This is a pivotal role where you'll work closely with internal and external stakeholders to ensure all design elements are seamlessly integrated and executed to the highest standards. Key Responsibilities Lead the design management process from concept through to completion and post-handover. Collaborate with the bid and estimating teams during the pre-construction phase to assess design feasibility, programme timelines, and buildability of proposed schemes. Provide input into commercial quotations and assist pre-construction teams in developing robust tender proposals. Manage and coordinate the design process with consultants, subcontractors, and client teams, ensuring all requirements are met within project timescales and budget. Monitor and manage design risks and opportunities across all project phases. Ensure compliance with building regulations, planning requirements, and contractual obligations. Support the handover and aftercare stages, ensuring any design-related issues are resolved effectively. Experience & Qualifications Required Minimum of five years' experience in a Design Manager role for a principal contractor, ideally on commercial projects. Strong understanding of various procurement routes and contract forms-particularly JCT Design & Build (DB) and JCT Standard/SBC or Intermediate Contracts (IC) with Contractor's Design Portion (CDP). Excellent knowledge of the design process and the contractor's responsibilities under different forms of contract. HNC/HND or degree in a construction-related discipline is preferred. Membership of professional bodies such as the Chartered Institute of Building (CIOB) or Royal Institute of British Architects (RIBA) is advantageous. What We Offer A dynamic and supportive working environment Competitive salary and benefits package A chance to work on a variety of exciting and challenging commercial projects
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Apr 12, 2026
Full time
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
A well-established international contractor in Central London is seeking a Senior Design Manager for a complex healthcare project. The ideal candidate will have a strong technical background in construction and experience managing design teams. Offering a salary of £85k-£95k plus a benefits package, this role is perfect for those looking to advance their career within a supportive, family-owned company.
Apr 12, 2026
Full time
A well-established international contractor in Central London is seeking a Senior Design Manager for a complex healthcare project. The ideal candidate will have a strong technical background in construction and experience managing design teams. Offering a salary of £85k-£95k plus a benefits package, this role is perfect for those looking to advance their career within a supportive, family-owned company.
Access Talent Group
Normanton-on-trent, Nottinghamshire
A leading construction company seeks an experienced Design Manager in Reading, Berkshire. You will oversee projects throughout their lifecycle, collaborating with teams to ensure design integration and compliance with regulations. Ideal candidates have a minimum of 5 years' experience in design management within a principal contractor, knowledge of various procurement routes, and relevant qualifications. The role offers a competitive salary and a dynamic work environment.
Apr 12, 2026
Full time
A leading construction company seeks an experienced Design Manager in Reading, Berkshire. You will oversee projects throughout their lifecycle, collaborating with teams to ensure design integration and compliance with regulations. Ideal candidates have a minimum of 5 years' experience in design management within a principal contractor, knowledge of various procurement routes, and relevant qualifications. The role offers a competitive salary and a dynamic work environment.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our IT & Operations team, we are looking for a: Chief Technology Officer (CTO) The Chief Technology Officer (CTO) at LOIM is a key executive leader responsible for defining and executing the firm's global technology strategy, delivering a resilient and scalable technology ecosystem, and enabling innovation across all functions. This role oversees all aspects of IT, data, cybersecurity, digital transformation, AI, and technology operations to ensure LOIM remains competitive, efficient, compliant, and client centric. The CTO will drive a multi year transformation agenda, lead diverse technology teams across locations, manage critical vendor relationships, and deliver major strategic programs that are foundational to LOIM's future operating model. YOUR ROLE Technology Strategy & Governance Define and maintain LOIM's global IT strategy and multi year technology roadmap.Lead the development and execution of key technology pillars (architecture, data, AI, cloud, digital workplace, cybersecurity).Ensure alignment with business strategy, investment priorities, and industry best practices.Provide thought leadership and innovation guidance to the Executive Committee, Boards & Committees, and senior leadership. Technology Leadership & Talent Management Lead, develop, and inspire a multi location technology organization.Build a strong team, upskill the organization to an AI-augmented workforce, and foster a culture of accountability, collaboration, and continuous improvement.Attract and retain high calibre technology professionals. Change, Transformation & Project Delivery Oversee the delivery of major transformation programs, ensuring milestones, scope, and budgets are met.Strengthen project governance, change management, and stakeholder alignment across all business units.Drive implementation of new platforms, tools, and data capabilities to modernize LOIM's technology landscape. Budget, Vendor & Supplier Management Own the global technology budget, ensuring cost discipline and return on investment including establishment & maintenance of impactful relationships with senior management at suppliers.Optimise commercial performance of critical technology partners, including SaaS vendors, market data providers, and infrastructure providers.Negotiate contracts and oversee risk, service levels, and performance. Operational Excellence, Cybersecurity & Resilience Ensure the stability, security, and scalability of all systems and infrastructure.Strengthen cyber defence, vulnerability management, regulatory compliance, and operational risk frameworks.Oversee disaster recovery, business continuity planning, and incident response.Work across functions to minimize IT & Operational errors. Boards, Committees, Reporting & Risk Management Represent Technology at relevant boards, committees (operational risk, digital, IT steering, data governance, investment platform).Produce KPIs, dashboards, and regulatory reports, ensuring accuracy and timely delivery.Proactively manage technology related business risks across the organisation. Client Due Diligence & External Engagement Lead the technology response for client due diligence requests, RFPs, and operational reviews.Present LOIM's technology strategy and controls to investors and partners.Foster strong relationships with external stakeholders, including regulators and auditors. Business Partnership Act as a strategic advisor to Investment, Sales, Risk, Operations, Compliance and Executive leadership teams.Translate business needs into scalable technology solutions.Champion data driven decision making and adoption of digital tools across LOIM.Strong, demonstrable network across industry peers, consortiums / forms and key service providers. YOUR PROFILE 15+ years in senior technology leadership roles, ideally within asset management, wealth management, or capital markets.Proven track record of delivering large scale transformation across investment platforms, data, and enterprise architecture.Deep experience with key investment management platforms (e.g., Enfusion, PORT, FactSet, Aladdin, Bloomberg, market data systems).Strong background in cybersecurity, vendor management, cloud transformation, AI adoption, and regulatory environments.Strategic thinker with ability to translate business objectives into actionable roadmaps.Strong executive presence, capable of influencing C suite and board level stakeholders.Exceptional team leadership, communication, and change management skills.High integrity, resilience, and ability to operate in a complex, fast changing environment. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Apr 12, 2026
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our IT & Operations team, we are looking for a: Chief Technology Officer (CTO) The Chief Technology Officer (CTO) at LOIM is a key executive leader responsible for defining and executing the firm's global technology strategy, delivering a resilient and scalable technology ecosystem, and enabling innovation across all functions. This role oversees all aspects of IT, data, cybersecurity, digital transformation, AI, and technology operations to ensure LOIM remains competitive, efficient, compliant, and client centric. The CTO will drive a multi year transformation agenda, lead diverse technology teams across locations, manage critical vendor relationships, and deliver major strategic programs that are foundational to LOIM's future operating model. YOUR ROLE Technology Strategy & Governance Define and maintain LOIM's global IT strategy and multi year technology roadmap.Lead the development and execution of key technology pillars (architecture, data, AI, cloud, digital workplace, cybersecurity).Ensure alignment with business strategy, investment priorities, and industry best practices.Provide thought leadership and innovation guidance to the Executive Committee, Boards & Committees, and senior leadership. Technology Leadership & Talent Management Lead, develop, and inspire a multi location technology organization.Build a strong team, upskill the organization to an AI-augmented workforce, and foster a culture of accountability, collaboration, and continuous improvement.Attract and retain high calibre technology professionals. Change, Transformation & Project Delivery Oversee the delivery of major transformation programs, ensuring milestones, scope, and budgets are met.Strengthen project governance, change management, and stakeholder alignment across all business units.Drive implementation of new platforms, tools, and data capabilities to modernize LOIM's technology landscape. Budget, Vendor & Supplier Management Own the global technology budget, ensuring cost discipline and return on investment including establishment & maintenance of impactful relationships with senior management at suppliers.Optimise commercial performance of critical technology partners, including SaaS vendors, market data providers, and infrastructure providers.Negotiate contracts and oversee risk, service levels, and performance. Operational Excellence, Cybersecurity & Resilience Ensure the stability, security, and scalability of all systems and infrastructure.Strengthen cyber defence, vulnerability management, regulatory compliance, and operational risk frameworks.Oversee disaster recovery, business continuity planning, and incident response.Work across functions to minimize IT & Operational errors. Boards, Committees, Reporting & Risk Management Represent Technology at relevant boards, committees (operational risk, digital, IT steering, data governance, investment platform).Produce KPIs, dashboards, and regulatory reports, ensuring accuracy and timely delivery.Proactively manage technology related business risks across the organisation. Client Due Diligence & External Engagement Lead the technology response for client due diligence requests, RFPs, and operational reviews.Present LOIM's technology strategy and controls to investors and partners.Foster strong relationships with external stakeholders, including regulators and auditors. Business Partnership Act as a strategic advisor to Investment, Sales, Risk, Operations, Compliance and Executive leadership teams.Translate business needs into scalable technology solutions.Champion data driven decision making and adoption of digital tools across LOIM.Strong, demonstrable network across industry peers, consortiums / forms and key service providers. YOUR PROFILE 15+ years in senior technology leadership roles, ideally within asset management, wealth management, or capital markets.Proven track record of delivering large scale transformation across investment platforms, data, and enterprise architecture.Deep experience with key investment management platforms (e.g., Enfusion, PORT, FactSet, Aladdin, Bloomberg, market data systems).Strong background in cybersecurity, vendor management, cloud transformation, AI adoption, and regulatory environments.Strategic thinker with ability to translate business objectives into actionable roadmaps.Strong executive presence, capable of influencing C suite and board level stakeholders.Exceptional team leadership, communication, and change management skills.High integrity, resilience, and ability to operate in a complex, fast changing environment. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We're seeking a Store Manager who is passionate about fostering an inclusive, supportive environment and driving success through innovative leadership. In this role, you'll inspire your team to create unforgettable experiences for customers while cultivating a positive atmosphere for Associates. If you thrive in a fast-paced, dynamic setting and are ready to make a meaningful impact, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Our comprehensive training and development programs provide you with the tools and resources to expand your skills. Enjoy Associate discounts at our stores, available to you and eligible family members. We have a range of global well-being programs focused on physical, financial, and emotional wellness. Exciting career paths with growth opportunities What You'll Do: Oversee all aspects of store operations to boost sales, control expenses, and minimize shrink and damages. This includes merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. Recruit, train, develop, and manage a large team of Associates and Assistant Managers. Act as a role model and provide individualized development for Assistant Store Managers to ensure their readiness for promotion to Store Manager positions. Develop and implement creative plans to increase store sales. Suggest recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics. Provide insights on competition analysis, including pricing, presentation, and customer service. Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses. Review store reports, conduct walkthroughs, audits, and hold program meetings with Associates. Ensure every customer has a positive shopping experience by maintaining high standards in customer service and merchandise presentation. Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities. About You: A minimum of 3-5 years of retail experience as a Store or District Manager in dynamic, high-volume environments, who has successfully managed and driven significant sales revenue. Proven ability to manage, develop, and motivate a large team, with strong interpersonal, communication, and follow-through skills. Strong leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions. Outstanding organizational and communication skills, adept at mentoring and providing feedback. Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention. If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: Mannington Retail Park 1A Telford Way Location: EUR TK Maxx UK Store 209 - Swindon
Apr 12, 2026
Full time
TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We're seeking a Store Manager who is passionate about fostering an inclusive, supportive environment and driving success through innovative leadership. In this role, you'll inspire your team to create unforgettable experiences for customers while cultivating a positive atmosphere for Associates. If you thrive in a fast-paced, dynamic setting and are ready to make a meaningful impact, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Our comprehensive training and development programs provide you with the tools and resources to expand your skills. Enjoy Associate discounts at our stores, available to you and eligible family members. We have a range of global well-being programs focused on physical, financial, and emotional wellness. Exciting career paths with growth opportunities What You'll Do: Oversee all aspects of store operations to boost sales, control expenses, and minimize shrink and damages. This includes merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. Recruit, train, develop, and manage a large team of Associates and Assistant Managers. Act as a role model and provide individualized development for Assistant Store Managers to ensure their readiness for promotion to Store Manager positions. Develop and implement creative plans to increase store sales. Suggest recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics. Provide insights on competition analysis, including pricing, presentation, and customer service. Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses. Review store reports, conduct walkthroughs, audits, and hold program meetings with Associates. Ensure every customer has a positive shopping experience by maintaining high standards in customer service and merchandise presentation. Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities. About You: A minimum of 3-5 years of retail experience as a Store or District Manager in dynamic, high-volume environments, who has successfully managed and driven significant sales revenue. Proven ability to manage, develop, and motivate a large team, with strong interpersonal, communication, and follow-through skills. Strong leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions. Outstanding organizational and communication skills, adept at mentoring and providing feedback. Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention. If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: Mannington Retail Park 1A Telford Way Location: EUR TK Maxx UK Store 209 - Swindon
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Job Title : Electrical Design Engineer Function : Engineering Reports to : Electrical Engineering Manager Location : Knowsley, with UK and overseas travel as required Job Purpose : To produce electrical designs, engineer, and develop power-generating facilities, including Battery Energy Storage Systems (BESS), Hydrogen, Solar, Wind, Microgrids, Gas-Powered Generation (Advanced Gas, Biogas, Natural Gas), and CHP plants. You will provide input and support at all stages of a project, from sales through to installation, ensuring designs meet the required functional and contractual specifications. Majority of time spent : Translating and developing conceptual designs into fully engineered designs that meet the specifications of secured orders. We are looking for an experienced and driven Electrical Design Engineer to join our team. In this role, you will be responsible for developing detailed electrical designs for a range of energy generation technologies, working closely with internal teams and clients to ensure successful project outcomes. You will have the opportunity to work on a diverse range of projects in a dynamic and growing industry. Key Responsibilities : Design Development : Translate conceptual designs into detailed designs that meet the functional and contractual specifications of secured orders. This includes preparing specifications, calculations, and component selection. Power System Studies : Carry out Power System Studies, including Load Flows, Fault Analysis, Protection Studies, P28 Voltage Flicker, G5/5 Harmonic Assessments, G99 Reactive Power, and Frequency Response Simulations. Sales Support : Assist in the sales stage of a project, ensuring conceptual design and tender preparation documents are provided to meet customer timescales and quality standards. Collaboration with Mechanical Design Engineers : Work closely with Mechanical Design Engineers to ensure alignment on project requirements and detailed design development. Coordination with CAD Draughtsmen : Liaise with CAD draughtsmen, leading the design package production to ensure it meets deadlines and quality standards. Project Support : Provide support during the installation, commissioning, and testing phases, ensuring all necessary documentation is produced on time. Client Liaison : Build and maintain relationships with existing and potential customers, providing technical support and updates as required. HAZOP and Risk Assessment : Participate in, and where appropriate lead, HAZOP studies and risk assessments. Health, Safety, Environmental, and Quality Compliance : Ensure adherence to all Health, Safety, Environmental, and Quality management policies and procedures in all aspects of work. Technical/Professional Knowledge and Skills : Strong IT skills, particularly in Microsoft Office. Proficiency in Power Systems Analysis tools/software. Knowledge of AutoCAD draughting package. Project management experience and ability to work on large-scale projects. Personal Attributes/Skills :We are looking for someone who is: Trustworthy and professional in all dealings. Reliable and dependable , consistently delivering on commitments. Customer-focused , responsive to client needs and requirements. Supportive and collaborative , able to work effectively with colleagues and clients. Self-motivated , able to manage workload efficiently and work independently. Committed to quality and continuous improvement in all tasks. Proactive in seeking self-improvement and acting on feedback.Additionally, the ideal candidate will demonstrate: Excellent analytical skills , with the ability to interpret complex technical data. Strong planning, prioritization, and attention to detail. Adaptability to respond to changing priorities and targets. Ability to build strong relationships and communicate effectively. Resilience and tenacity , staying focused and positive in the face of challenges. Essential Qualifications and Experience : Degree in Electrical Engineering (or HNC/HND with substantial relevant experience). Minimum of 2 years' experience in the power generation industry (1-25MW). Knowledge of low and medium voltage power trains, as well as associated control and instrumentation systems. Strong IT skills (MS Office). Full UK/EU Driving License. Eligible to work in the UK. Desirable Qualifications and Experience : Professional registration. Experience in CHP and power generation. Familiarity with AutoCAD draughting package or similar tools. Experience with ETAP power analysis software. Knowledge of HV substation design and the National Electricity Registration Scheme (NERS). The Benefits : Competitive salary. Generous car allowance 25 days holiday, plus additional days based on service length. Holiday buy and sell scheme. Company pension contribution. Health care cash plan. Life assurance and Employee Assistance Programme. Hybrid working options where applicable. Support for professional development and certification. Reward and recognition schemes. About Clarke Energy :Clarke Energy is a leading multinational specialist in the engineering, installation, and maintenance of sustainable energy solutions. As the largest authorized distributor and service provider for INNIO's hydrogen-ready reciprocating engines, we are at the forefront of the transition to net-zero energy. Our commitment to quality and ethical practices drives everything we do, and we offer our team members the opportunity to grow and thrive in a collaborative environment.If you're an Electrical Design Engineer with a passion for energy solutions and a desire to be part of a forward-thinking team, we want to hear from you!Apply now via LinkedIn,
Apr 12, 2026
Full time
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Job Title : Electrical Design Engineer Function : Engineering Reports to : Electrical Engineering Manager Location : Knowsley, with UK and overseas travel as required Job Purpose : To produce electrical designs, engineer, and develop power-generating facilities, including Battery Energy Storage Systems (BESS), Hydrogen, Solar, Wind, Microgrids, Gas-Powered Generation (Advanced Gas, Biogas, Natural Gas), and CHP plants. You will provide input and support at all stages of a project, from sales through to installation, ensuring designs meet the required functional and contractual specifications. Majority of time spent : Translating and developing conceptual designs into fully engineered designs that meet the specifications of secured orders. We are looking for an experienced and driven Electrical Design Engineer to join our team. In this role, you will be responsible for developing detailed electrical designs for a range of energy generation technologies, working closely with internal teams and clients to ensure successful project outcomes. You will have the opportunity to work on a diverse range of projects in a dynamic and growing industry. Key Responsibilities : Design Development : Translate conceptual designs into detailed designs that meet the functional and contractual specifications of secured orders. This includes preparing specifications, calculations, and component selection. Power System Studies : Carry out Power System Studies, including Load Flows, Fault Analysis, Protection Studies, P28 Voltage Flicker, G5/5 Harmonic Assessments, G99 Reactive Power, and Frequency Response Simulations. Sales Support : Assist in the sales stage of a project, ensuring conceptual design and tender preparation documents are provided to meet customer timescales and quality standards. Collaboration with Mechanical Design Engineers : Work closely with Mechanical Design Engineers to ensure alignment on project requirements and detailed design development. Coordination with CAD Draughtsmen : Liaise with CAD draughtsmen, leading the design package production to ensure it meets deadlines and quality standards. Project Support : Provide support during the installation, commissioning, and testing phases, ensuring all necessary documentation is produced on time. Client Liaison : Build and maintain relationships with existing and potential customers, providing technical support and updates as required. HAZOP and Risk Assessment : Participate in, and where appropriate lead, HAZOP studies and risk assessments. Health, Safety, Environmental, and Quality Compliance : Ensure adherence to all Health, Safety, Environmental, and Quality management policies and procedures in all aspects of work. Technical/Professional Knowledge and Skills : Strong IT skills, particularly in Microsoft Office. Proficiency in Power Systems Analysis tools/software. Knowledge of AutoCAD draughting package. Project management experience and ability to work on large-scale projects. Personal Attributes/Skills :We are looking for someone who is: Trustworthy and professional in all dealings. Reliable and dependable , consistently delivering on commitments. Customer-focused , responsive to client needs and requirements. Supportive and collaborative , able to work effectively with colleagues and clients. Self-motivated , able to manage workload efficiently and work independently. Committed to quality and continuous improvement in all tasks. Proactive in seeking self-improvement and acting on feedback.Additionally, the ideal candidate will demonstrate: Excellent analytical skills , with the ability to interpret complex technical data. Strong planning, prioritization, and attention to detail. Adaptability to respond to changing priorities and targets. Ability to build strong relationships and communicate effectively. Resilience and tenacity , staying focused and positive in the face of challenges. Essential Qualifications and Experience : Degree in Electrical Engineering (or HNC/HND with substantial relevant experience). Minimum of 2 years' experience in the power generation industry (1-25MW). Knowledge of low and medium voltage power trains, as well as associated control and instrumentation systems. Strong IT skills (MS Office). Full UK/EU Driving License. Eligible to work in the UK. Desirable Qualifications and Experience : Professional registration. Experience in CHP and power generation. Familiarity with AutoCAD draughting package or similar tools. Experience with ETAP power analysis software. Knowledge of HV substation design and the National Electricity Registration Scheme (NERS). The Benefits : Competitive salary. Generous car allowance 25 days holiday, plus additional days based on service length. Holiday buy and sell scheme. Company pension contribution. Health care cash plan. Life assurance and Employee Assistance Programme. Hybrid working options where applicable. Support for professional development and certification. Reward and recognition schemes. About Clarke Energy :Clarke Energy is a leading multinational specialist in the engineering, installation, and maintenance of sustainable energy solutions. As the largest authorized distributor and service provider for INNIO's hydrogen-ready reciprocating engines, we are at the forefront of the transition to net-zero energy. Our commitment to quality and ethical practices drives everything we do, and we offer our team members the opportunity to grow and thrive in a collaborative environment.If you're an Electrical Design Engineer with a passion for energy solutions and a desire to be part of a forward-thinking team, we want to hear from you!Apply now via LinkedIn,
Exciting opportunity for an Accounts Receivable & Credit Control Analyst to join this global Energy company. This is an exciting time to join this world leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry's top professionals and leveraging the very latest technology. About The Role Allocate and import incoming customer payments into Sales Ledger, resolving any discrepancies, ensuring validation at key stages. Complete daily, weekly and monthly reconciliation of the sales ledger to bank. Ownership of unallocated cash ensuring it is at a reasonable minimum month on month within agreed targets set by line manager. Train other members of the team to ensure contingencies for leave. Engage with other business areas for support where appropriate to maximise timely allocation resolution. Manage the customer / operations queries relating to payments and allocations through a ticket process, ensuring resolution within agreed SLAs. Reconcile and investigate Failed Direct Debits, Indemnity Claims, Chargebacks and other bank claims, contacting customers to ensure timely cash collection. Lead on write off case file generation to line manager through to submission of proof of debt claims where applicable to ensure Shell Energy UK's exposure is managed. Manage a small Credit Control ledger to maximise collections performance through high volume outbound and inbound contact in designated hours - by phone and email channels. Your Background Needs To Include Proven experience in an Accounts Receivable and Credit Control role. Strong Microsoft Excel skills Prior experience of reconciling large volumes of data. A dedicated and driven individual with a keen eye for detail. Demonstrable organisation skills to meet operational deadlines and must be able to communicate effectively at all levels. As a self starter, you should thrive when working independently and taking initiative. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi cultural environment. You also need to be a self starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age.
Apr 12, 2026
Full time
Exciting opportunity for an Accounts Receivable & Credit Control Analyst to join this global Energy company. This is an exciting time to join this world leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry's top professionals and leveraging the very latest technology. About The Role Allocate and import incoming customer payments into Sales Ledger, resolving any discrepancies, ensuring validation at key stages. Complete daily, weekly and monthly reconciliation of the sales ledger to bank. Ownership of unallocated cash ensuring it is at a reasonable minimum month on month within agreed targets set by line manager. Train other members of the team to ensure contingencies for leave. Engage with other business areas for support where appropriate to maximise timely allocation resolution. Manage the customer / operations queries relating to payments and allocations through a ticket process, ensuring resolution within agreed SLAs. Reconcile and investigate Failed Direct Debits, Indemnity Claims, Chargebacks and other bank claims, contacting customers to ensure timely cash collection. Lead on write off case file generation to line manager through to submission of proof of debt claims where applicable to ensure Shell Energy UK's exposure is managed. Manage a small Credit Control ledger to maximise collections performance through high volume outbound and inbound contact in designated hours - by phone and email channels. Your Background Needs To Include Proven experience in an Accounts Receivable and Credit Control role. Strong Microsoft Excel skills Prior experience of reconciling large volumes of data. A dedicated and driven individual with a keen eye for detail. Demonstrable organisation skills to meet operational deadlines and must be able to communicate effectively at all levels. As a self starter, you should thrive when working independently and taking initiative. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi cultural environment. You also need to be a self starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age.
