Jonathan Lee Recruitment
Milton Keynes, Buckinghamshire
Field Sales Engineer - South Our client is a German owned global operating company which designs, manufactures and supplies surface measurement equipment, metrology equipment, metering and gauges across a range of industries. To support their continued UK market presence and growth, they are seeking a hybrid working Field Sales Engineer to manage and further develop their Southern UK market encompassing South Wales, the SW and SE. Ideally with exposure to similar surface metrology (roughness, contour, form, roundness) and dimensional measurement instruments or their applications (CNC machining etc ), they typically offer measurement solutions into industries such as aerospace, defence, medical, automotive, oil & gas and research establishments. Responsibilities: Reporting to the UK Sales Manager and working with the small team in the UK, the successful candidate will be responsible for developing sales of the entire product range to both existing and new clients. You will ensure the CRM system is maintained logging visits and opportunities that you find or are working on. This is an active hunting role with some key account management. Products range from £100 to over £350,000 and therefore you will have several 'project driven' opportunities ongoing at the same time. You are to ensure these are worked on closely with regular meetings with the end user to ensure the very best chance of securing orders. Customers can vary considerably in size and therefore you will be engaging on a range of applications, mainly focused on machining and 'metals-use' manufacturing. The sales cycle can be from one week through to months depending on application and spend. This role will also support some resale distributors within the territory who will require additional development and engagement such as notifying them of any special promotions, price increases and new products. You will be required to provide product demos of some products including mobile surface finish testers and 1D/2D height gauges. This is a hybrid home based role with visits to the head office in Bedfordshire when required or requested - roughly a 30/70 split of home office activity with face-to-face meetings with clients and prospects. This role may also require staying away from home from time to time to enable proactive development of the sales area. Where possible, candidates would ideally be in commuting distance of the MK office. Occasional trips to the headquarters in Germany will also be required for training etc. Successful applicants will have at least 3 years' experience in technical sales - if possible, with a metrology / CNC machining awareness (with a demonstrable track record). You will have excellent communication and presentation skills, as well as being able to manage your time effectively and efficiently. This is a professionally facing BD and sales role. Note, consideration could be made for suitably qualified graduates who have an interest in a career in business development and sales. You must be a team player eager to help your colleagues wherever possible. You must be self-motivated, committed and passionate about your job, being polite, professional and punctual. You must have a desire to succeed and achieve goals given to you, and those you set for yourself. Where possible, have an engineering background (within manufacturing such as CNC operation) would be advantageous Previous use of Salesforce CRM, or similar. Proficient in Excel, Word, PowerPoint. Experience of sales development strategies. This is a sales growth targeted role working with an established company which provides a range of products and services. The position comes with a good salary and bonus structure, company car and other benefits. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 06, 2026
Full time
Field Sales Engineer - South Our client is a German owned global operating company which designs, manufactures and supplies surface measurement equipment, metrology equipment, metering and gauges across a range of industries. To support their continued UK market presence and growth, they are seeking a hybrid working Field Sales Engineer to manage and further develop their Southern UK market encompassing South Wales, the SW and SE. Ideally with exposure to similar surface metrology (roughness, contour, form, roundness) and dimensional measurement instruments or their applications (CNC machining etc ), they typically offer measurement solutions into industries such as aerospace, defence, medical, automotive, oil & gas and research establishments. Responsibilities: Reporting to the UK Sales Manager and working with the small team in the UK, the successful candidate will be responsible for developing sales of the entire product range to both existing and new clients. You will ensure the CRM system is maintained logging visits and opportunities that you find or are working on. This is an active hunting role with some key account management. Products range from £100 to over £350,000 and therefore you will have several 'project driven' opportunities ongoing at the same time. You are to ensure these are worked on closely with regular meetings with the end user to ensure the very best chance of securing orders. Customers can vary considerably in size and therefore you will be engaging on a range of applications, mainly focused on machining and 'metals-use' manufacturing. The sales cycle can be from one week through to months depending on application and spend. This role will also support some resale distributors within the territory who will require additional development and engagement such as notifying them of any special promotions, price increases and new products. You will be required to provide product demos of some products including mobile surface finish testers and 1D/2D height gauges. This is a hybrid home based role with visits to the head office in Bedfordshire when required or requested - roughly a 30/70 split of home office activity with face-to-face meetings with clients and prospects. This role may also require staying away from home from time to time to enable proactive development of the sales area. Where possible, candidates would ideally be in commuting distance of the MK office. Occasional trips to the headquarters in Germany will also be required for training etc. Successful applicants will have at least 3 years' experience in technical sales - if possible, with a metrology / CNC machining awareness (with a demonstrable track record). You will have excellent communication and presentation skills, as well as being able to manage your time effectively and efficiently. This is a professionally facing BD and sales role. Note, consideration could be made for suitably qualified graduates who have an interest in a career in business development and sales. You must be a team player eager to help your colleagues wherever possible. You must be self-motivated, committed and passionate about your job, being polite, professional and punctual. You must have a desire to succeed and achieve goals given to you, and those you set for yourself. Where possible, have an engineering background (within manufacturing such as CNC operation) would be advantageous Previous use of Salesforce CRM, or similar. Proficient in Excel, Word, PowerPoint. Experience of sales development strategies. This is a sales growth targeted role working with an established company which provides a range of products and services. The position comes with a good salary and bonus structure, company car and other benefits. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Service Service Employment Agency Limited
Bungay, Suffolk
Customer Order Processing Manager Bungay Office Based (due to the location, you would need your own transport) £35,000K 8:30am - 5.00pm Monday to Friday As part of my clients ongoing internal restructure, they are looking for a proactive and highly motivated Customer Order Process (COP) Manager to join their Business Systems team in Bungay. This is a key management role responsible for overseeing our Planning and Data Preparation teams to ensure a seamless, efficient, and high-quality workflow for all customer orders and data. You will ensure customer work is processed smoothly and on time, maximising production efficiency and supporting our factory teams to deliver outstanding service to our clients. Working closely with colleagues across the business, you will manage, support and develop your team while continually improving processes, systems, and collaboration across departments. To be successful, you will be an organised, people-focused leader with excellent decision-making skills, a passion for problem solving, and the ability to influence and build effective relationships across all areas of the business. Role Responsibilities Lead and manage the Planning and Data Preparation teams, ensuring smooth daily operations Manage team structure, workloads, recruitment, training, development and succession planning Handle team communications, performance reviews, one-to-ones, holiday and sickness management Investigate and resolve quality issues, implementing training or process improvements where required Work closely with Customer Service, Sales, Production Control and wider business stakeholders to improve workflow and communication Support automation and systems development initiatives, engaging with IT and project teams Support system testing, process development and documentation of standard operating procedures Provide regular KPI and performance reporting About you: Demonstrable people management experience, ideally within a fast-paced production, manufacturing, or operations environment Experience managing different working patterns (shift, hybrid and part-time staff) Proven experience in workflow, process or systems management Strong communication and influencing skills, with the ability to collaborate across multiple departments and stakeholders Excellent problem-solving ability and confidence to make clear decisions under pressure A proactive and adaptable approach, with the ability to flex to changing priorities Strong IT capability, particularly Microsoft Excel and SharePoint A professional, personable leadership style with the ability to motivate, engage and inspire teams What they can offer you: Contributory Pension Company Sick Pay 26 Days Annual Leave + Bank Holidays Life Assurance Cycle Scheme Free Onsite Car Parking (Subject to Availability) Health & Wellbeing Support This is an excellent opportunity to work for a profession, friendly and well established company where you can really make a difference. Please email Louise your CV and I look forward to hearing from you!
Apr 06, 2026
Full time
Customer Order Processing Manager Bungay Office Based (due to the location, you would need your own transport) £35,000K 8:30am - 5.00pm Monday to Friday As part of my clients ongoing internal restructure, they are looking for a proactive and highly motivated Customer Order Process (COP) Manager to join their Business Systems team in Bungay. This is a key management role responsible for overseeing our Planning and Data Preparation teams to ensure a seamless, efficient, and high-quality workflow for all customer orders and data. You will ensure customer work is processed smoothly and on time, maximising production efficiency and supporting our factory teams to deliver outstanding service to our clients. Working closely with colleagues across the business, you will manage, support and develop your team while continually improving processes, systems, and collaboration across departments. To be successful, you will be an organised, people-focused leader with excellent decision-making skills, a passion for problem solving, and the ability to influence and build effective relationships across all areas of the business. Role Responsibilities Lead and manage the Planning and Data Preparation teams, ensuring smooth daily operations Manage team structure, workloads, recruitment, training, development and succession planning Handle team communications, performance reviews, one-to-ones, holiday and sickness management Investigate and resolve quality issues, implementing training or process improvements where required Work closely with Customer Service, Sales, Production Control and wider business stakeholders to improve workflow and communication Support automation and systems development initiatives, engaging with IT and project teams Support system testing, process development and documentation of standard operating procedures Provide regular KPI and performance reporting About you: Demonstrable people management experience, ideally within a fast-paced production, manufacturing, or operations environment Experience managing different working patterns (shift, hybrid and part-time staff) Proven experience in workflow, process or systems management Strong communication and influencing skills, with the ability to collaborate across multiple departments and stakeholders Excellent problem-solving ability and confidence to make clear decisions under pressure A proactive and adaptable approach, with the ability to flex to changing priorities Strong IT capability, particularly Microsoft Excel and SharePoint A professional, personable leadership style with the ability to motivate, engage and inspire teams What they can offer you: Contributory Pension Company Sick Pay 26 Days Annual Leave + Bank Holidays Life Assurance Cycle Scheme Free Onsite Car Parking (Subject to Availability) Health & Wellbeing Support This is an excellent opportunity to work for a profession, friendly and well established company where you can really make a difference. Please email Louise your CV and I look forward to hearing from you!
The Channel Recruiter
Chapel Brampton, Northamptonshire
JOB TITLE: Marketing Manager/ Channel Marketing Manager SALARY: £60,000-£65,000 Base + Benefits LOCATION: Manchester (Hybrid 3 days a week in office) We are working with a leading Apple Value Added Reseller based in Manchester who due to growth are looking to hire an experienced Marketing Manager. As Marketing Manager you will lead and deliver marketing initiatives that drive profitable growth and strengthen value for key partners. The successful candidate will be able to manage multiple projects simultaneously while developing and executing a clear, purposeful marketing strategy. Key Responsibilities- Marketing Manager / Channel Marketing Manager Developing and leading a digital marketing strategy across social media platforms including Instagram, Facebook, Twitter/X, LinkedIn, and Google Business, as well as search channels (SEO and Paid Search). This includes creating engaging content and growing online audiences. You ll also build and execute an ecommerce strategy to drive website traffic and increase online purchases. This initiative forms part of a wider SMB solution strategy where marketing plays a key role. In addition, you ll be responsible for: - Leading the planning and delivery of marketing events , ensuring comprehensive campaigns and communications are developed around each event. Building and maintaining strong relationships with key partners, particularly Apple , ensuring compliance with brand guidelines and delivering partner campaigns effectively and on schedule. Providing insight-driven marketing plans and vertical market strategies to support and enable the sales team. About You : Marketing Manager/ Channel Marketing Manager- Manchester We are looking for an experienced Marketeer, someone who has worked in the IT channel either at a Reseller or Distributor and knows how to translate vendor marketing information. You ll be highly versatile and hands-on, managing a team of 2. Management experience is highly desirable as well as a hands-on creative approach to delivering great marketing campaigns and results. The role is based in Manchester, a hybrid role but will require your presence in the office at least 3 days a week. Interested? Apply Today! We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests
Apr 06, 2026
Full time
JOB TITLE: Marketing Manager/ Channel Marketing Manager SALARY: £60,000-£65,000 Base + Benefits LOCATION: Manchester (Hybrid 3 days a week in office) We are working with a leading Apple Value Added Reseller based in Manchester who due to growth are looking to hire an experienced Marketing Manager. As Marketing Manager you will lead and deliver marketing initiatives that drive profitable growth and strengthen value for key partners. The successful candidate will be able to manage multiple projects simultaneously while developing and executing a clear, purposeful marketing strategy. Key Responsibilities- Marketing Manager / Channel Marketing Manager Developing and leading a digital marketing strategy across social media platforms including Instagram, Facebook, Twitter/X, LinkedIn, and Google Business, as well as search channels (SEO and Paid Search). This includes creating engaging content and growing online audiences. You ll also build and execute an ecommerce strategy to drive website traffic and increase online purchases. This initiative forms part of a wider SMB solution strategy where marketing plays a key role. In addition, you ll be responsible for: - Leading the planning and delivery of marketing events , ensuring comprehensive campaigns and communications are developed around each event. Building and maintaining strong relationships with key partners, particularly Apple , ensuring compliance with brand guidelines and delivering partner campaigns effectively and on schedule. Providing insight-driven marketing plans and vertical market strategies to support and enable the sales team. About You : Marketing Manager/ Channel Marketing Manager- Manchester We are looking for an experienced Marketeer, someone who has worked in the IT channel either at a Reseller or Distributor and knows how to translate vendor marketing information. You ll be highly versatile and hands-on, managing a team of 2. Management experience is highly desirable as well as a hands-on creative approach to delivering great marketing campaigns and results. The role is based in Manchester, a hybrid role but will require your presence in the office at least 3 days a week. Interested? Apply Today! We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests
At Watkin Jones, we're driven by a simple purpose: creating thriving communities, delivering quality homes, and making a genuine difference. If you're a motivated, people-focused Sales Consultant who loves helping customers find their perfect home, this is your chance to be part of a landmark development that's transforming lives in Cheshire East. Why join us? We're offering an exciting opportunity for an experienced Sales Consultant to join our development at Acorn Meadows in Crewe on a 9-month fixed-term contract, with the potential to extend. You'll enjoy a competitive salary and a high-impact commission structure,all while working on a development you can be proud of. About Acorn Meadows Just two miles from Crewe town centre, Acorn Meadows is becoming one of the area's most attractive new neighbourhoods. Once complete, it will deliver 245 high-quality homes, including a strong mix of affordable housing-supporting local people and helping this new community flourish. Future residents will be able to choose from: Modern two-bedroom apartments Spacious three and four-bedroom semi-detached and terraced homes Stylish four-bedroom detached family homes It's a development with heart, vision, and purpose, exactly the kind of place where great Sales Consultants thrive. About the Role As a Sales Consultant at Acorn Meadows, you'll be at the forefront of bringing this neighbourhood to life. You will: Welcome and support prospective buyers from their first enquiry right through to move-in day Provide expert knowledge on the homes, the development, and the buying process Manage enquiries, appointments, viewings, and sales progression with professionalism and energy Build genuine relationship, ensuring every customer feels informed, reassured, and excited Collaborate with internal teams and housing partners for smooth, successful handovers Represent the development with pride, enthusiasm, and a commitment to excellent customer experience What You'll Bring We're looking for someone who: Takes pride in delivering exceptional customer service Communicates confidently and builds rapport with ease Thrives in a fast-paced, people-focused sales environment Is proactive, solutions-oriented, and self-motivated Ideally has experience in property, new homes, or customer-facing sales (helpful, but not essential) Why Choose Watkin Jones Group? At Watkin Jones, we believe in investing in our people. Here's what we can offer you: Work-Life Balance:25 days of annual leave (increasing with tenure), hybrid working arrangements, and discounted gym memberships. Wellbeing:Access to'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Rewards:Discretionary annual bonus, health cash plan, life insurance, and more. Benefits:Exclusive shopping discounts, and a contributory pension scheme. Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
Apr 06, 2026
Full time
At Watkin Jones, we're driven by a simple purpose: creating thriving communities, delivering quality homes, and making a genuine difference. If you're a motivated, people-focused Sales Consultant who loves helping customers find their perfect home, this is your chance to be part of a landmark development that's transforming lives in Cheshire East. Why join us? We're offering an exciting opportunity for an experienced Sales Consultant to join our development at Acorn Meadows in Crewe on a 9-month fixed-term contract, with the potential to extend. You'll enjoy a competitive salary and a high-impact commission structure,all while working on a development you can be proud of. About Acorn Meadows Just two miles from Crewe town centre, Acorn Meadows is becoming one of the area's most attractive new neighbourhoods. Once complete, it will deliver 245 high-quality homes, including a strong mix of affordable housing-supporting local people and helping this new community flourish. Future residents will be able to choose from: Modern two-bedroom apartments Spacious three and four-bedroom semi-detached and terraced homes Stylish four-bedroom detached family homes It's a development with heart, vision, and purpose, exactly the kind of place where great Sales Consultants thrive. About the Role As a Sales Consultant at Acorn Meadows, you'll be at the forefront of bringing this neighbourhood to life. You will: Welcome and support prospective buyers from their first enquiry right through to move-in day Provide expert knowledge on the homes, the development, and the buying process Manage enquiries, appointments, viewings, and sales progression with professionalism and energy Build genuine relationship, ensuring every customer feels informed, reassured, and excited Collaborate with internal teams and housing partners for smooth, successful handovers Represent the development with pride, enthusiasm, and a commitment to excellent customer experience What You'll Bring We're looking for someone who: Takes pride in delivering exceptional customer service Communicates confidently and builds rapport with ease Thrives in a fast-paced, people-focused sales environment Is proactive, solutions-oriented, and self-motivated Ideally has experience in property, new homes, or customer-facing sales (helpful, but not essential) Why Choose Watkin Jones Group? At Watkin Jones, we believe in investing in our people. Here's what we can offer you: Work-Life Balance:25 days of annual leave (increasing with tenure), hybrid working arrangements, and discounted gym memberships. Wellbeing:Access to'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Rewards:Discretionary annual bonus, health cash plan, life insurance, and more. Benefits:Exclusive shopping discounts, and a contributory pension scheme. Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
Fluro are looking for a full-time Senior Account Manager to join our experienced and ambitious client services team. This is a brilliant opportunity for someone ready to take the next step in their agency career. You'll be owning key client relationships, driving projects forward day to day, and playing a vital role in the strategic and commercial success of your accounts. Working across branding, digital and marketing campaigns, you'll be confident leading clients, guiding the studio, and keeping projects on track, on budget and on brief. You'll be hands on, highly organised, and comfortable juggling multiple priorities, while also thinking beyond delivery to how we can do better, smarter work for our clients. You'll work closely with the Senior Account Director, supporting them on larger accounts while taking full ownership of others. In short: we need a proactive, commercially minded Senior Account Manager who thrives on responsibility, enjoys building strong relationships, and wants to make a real impact in a growing agency. What we're after: 4 to 6+ years experience in a creative agency client services role Proven experience managing and growing client accounts Strong project management skills across multiple channels including branding, websites, campaigns, social, print, video and digital marketing Confident leading client conversations and acting as a trusted day to day partner Highly organised, detail driven and comfortable managing complex workloads Commercially aware, with experience managing budgets, scopes and profitability Clear and confident verbal and written communicator A natural problem solver who stays calm under pressure A collaborative team player with a positive, proactive mindset Ambitious, self motivated and keen to continue developing strategically A genuine interest in marketing, digital and emerging trends What we offer: In return, you'll get to work with a talented, friendly team who genuinely care about the work and each other. Hybrid working (after probation, minimum 3 days in the studio) Clear progression opportunities towards Account Director level 5 days paid-for professional development each year 23 days holiday plus your birthday off Company profit share scheme Regular company events and socials Company pension Eco-friendly studio space close to the Thames What you'll do: Own and lead client accounts, acting as the main day to day point of contact Manage campaigns and projects from briefing through to delivery and reporting Write and shape client briefs, proposals and scopes of work Plan and project manage workloads through the studio, ensuring clarity and efficiency Manage account finances including forecasting, profitability and invoicing Support the Senior Account Director on larger accounts and strategic initiatives Work closely with the studio to ensure work meets client objectives and Fluro's quality standards Spot opportunities to improve processes, grow accounts and add value for clients About us: As a strategic brand and marketing company, we believe brand should be at the heart of all marketing activity. Success belongs to brave brands, the ones willing to challenge what's possible and understand that being different is more important than being better. The Drum ranked us as one of the top 100 Independent Agencies in the UK, and we're proud to be Great Place to Work Certified . We've also been nominated for multiple awards including Best Web Design Agency, Best Design Agency, Best Direct Marketing Agency and Best Corporate Communication Agency by The Drum Recommends. We believe in honest relationships, strategic thinking and beautifully executed creative ideas. You won't find egos here, just a committed, energetic group of people who enjoy doing great work together. We care deeply about our culture, invest in our people, and work hard to create an inclusive, supportive environment where everyone feels valued. As a close-knit team, our energy is infectious, and we genuinely enjoy working together. We can't wait to welcome you to the team. Sound like you? Then give us a call, we'd love to hear from you.
Apr 06, 2026
Full time
Fluro are looking for a full-time Senior Account Manager to join our experienced and ambitious client services team. This is a brilliant opportunity for someone ready to take the next step in their agency career. You'll be owning key client relationships, driving projects forward day to day, and playing a vital role in the strategic and commercial success of your accounts. Working across branding, digital and marketing campaigns, you'll be confident leading clients, guiding the studio, and keeping projects on track, on budget and on brief. You'll be hands on, highly organised, and comfortable juggling multiple priorities, while also thinking beyond delivery to how we can do better, smarter work for our clients. You'll work closely with the Senior Account Director, supporting them on larger accounts while taking full ownership of others. In short: we need a proactive, commercially minded Senior Account Manager who thrives on responsibility, enjoys building strong relationships, and wants to make a real impact in a growing agency. What we're after: 4 to 6+ years experience in a creative agency client services role Proven experience managing and growing client accounts Strong project management skills across multiple channels including branding, websites, campaigns, social, print, video and digital marketing Confident leading client conversations and acting as a trusted day to day partner Highly organised, detail driven and comfortable managing complex workloads Commercially aware, with experience managing budgets, scopes and profitability Clear and confident verbal and written communicator A natural problem solver who stays calm under pressure A collaborative team player with a positive, proactive mindset Ambitious, self motivated and keen to continue developing strategically A genuine interest in marketing, digital and emerging trends What we offer: In return, you'll get to work with a talented, friendly team who genuinely care about the work and each other. Hybrid working (after probation, minimum 3 days in the studio) Clear progression opportunities towards Account Director level 5 days paid-for professional development each year 23 days holiday plus your birthday off Company profit share scheme Regular company events and socials Company pension Eco-friendly studio space close to the Thames What you'll do: Own and lead client accounts, acting as the main day to day point of contact Manage campaigns and projects from briefing through to delivery and reporting Write and shape client briefs, proposals and scopes of work Plan and project manage workloads through the studio, ensuring clarity and efficiency Manage account finances including forecasting, profitability and invoicing Support the Senior Account Director on larger accounts and strategic initiatives Work closely with the studio to ensure work meets client objectives and Fluro's quality standards Spot opportunities to improve processes, grow accounts and add value for clients About us: As a strategic brand and marketing company, we believe brand should be at the heart of all marketing activity. Success belongs to brave brands, the ones willing to challenge what's possible and understand that being different is more important than being better. The Drum ranked us as one of the top 100 Independent Agencies in the UK, and we're proud to be Great Place to Work Certified . We've also been nominated for multiple awards including Best Web Design Agency, Best Design Agency, Best Direct Marketing Agency and Best Corporate Communication Agency by The Drum Recommends. We believe in honest relationships, strategic thinking and beautifully executed creative ideas. You won't find egos here, just a committed, energetic group of people who enjoy doing great work together. We care deeply about our culture, invest in our people, and work hard to create an inclusive, supportive environment where everyone feels valued. As a close-knit team, our energy is infectious, and we genuinely enjoy working together. We can't wait to welcome you to the team. Sound like you? Then give us a call, we'd love to hear from you.
Our Saint-Gobain UK & Ireland Commercial Sector are looking for a Strategic Account Manager, to manage the identification, activity and engagement with national and regional main contractors to create new business demand for our Saint-Gobain brands. A major part of the role will be gaining maximum value from our Main Contractor Framework Partners through our value and product leadership proposition, whilst creating demand for new products and services. You will be a practiced salesperson who is highly customer focused, able to build and maintain relationships at all levels with external and internal stakeholders. This role is covering London & the Southeast regions; extensive travel will be required with some overnight stays. What we're looking for: Experienced sales professional - with experience in National and Regional account management within construction & building Technical and practical knowledge of construction products and understanding of RIBA project stages An understanding of customer key strategic drivers, to create, develop and deliver joint business account plans for the specified Framework Partner in line with the overall sector plan. Self-motivated and able to use own initiative to deliver exceptional results Influencing & negotiation skills and great communicator. What you will be doing Developing and maintaining strong, long-term relationships with main contractor partners Developing and implementing account plans with short-term objectives and long-term goals, outlining steps for achievements Supporting our growth strategy by securing specifications during early-stage engagement working with pre-construction and design teams Working in partnership with Area Sales Managers, and Project Specification Managers within the region to secure projects Successful account management of tier-1 main contractors Are Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Apr 06, 2026
Full time
Our Saint-Gobain UK & Ireland Commercial Sector are looking for a Strategic Account Manager, to manage the identification, activity and engagement with national and regional main contractors to create new business demand for our Saint-Gobain brands. A major part of the role will be gaining maximum value from our Main Contractor Framework Partners through our value and product leadership proposition, whilst creating demand for new products and services. You will be a practiced salesperson who is highly customer focused, able to build and maintain relationships at all levels with external and internal stakeholders. This role is covering London & the Southeast regions; extensive travel will be required with some overnight stays. What we're looking for: Experienced sales professional - with experience in National and Regional account management within construction & building Technical and practical knowledge of construction products and understanding of RIBA project stages An understanding of customer key strategic drivers, to create, develop and deliver joint business account plans for the specified Framework Partner in line with the overall sector plan. Self-motivated and able to use own initiative to deliver exceptional results Influencing & negotiation skills and great communicator. What you will be doing Developing and maintaining strong, long-term relationships with main contractor partners Developing and implementing account plans with short-term objectives and long-term goals, outlining steps for achievements Supporting our growth strategy by securing specifications during early-stage engagement working with pre-construction and design teams Working in partnership with Area Sales Managers, and Project Specification Managers within the region to secure projects Successful account management of tier-1 main contractors Are Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Link to role presentation video: Thanks for stopping by and learning more about this role at Sitemate! ️ We'd love to hear from you Overview We are looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. This role is focused on owning customer outcomes end to end, ensuring customers realise value quickly and expand their usage over time. You'll work closely with customers to configure workflows, solve problems, and embed our platform into their operations. Employment: OTE Remuneration: £77,000 (incl. Pension) Base Salary: £69,300 (incl. Pension) Commission: £7,700 (incl. Pension) About Sitemate: Sitemate builds best in class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We've achieved strong product market fit - generating thousands of new monthly leads through word of mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand's venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting edge product design to build tools that modernise one of the world's largest and most essential industries. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from under represented ethnic backgrounds, 43% identify as female, and our team spans ages 22-51. How We Work Transparency: Monthly All Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a "Life Story" from one team member - building genuine connection and understanding across our global team. High Velocity: We use best in class, integrated systems to eliminate manual work and give you the information you need to make fast, high quality decisions. Hustle: You'll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. Autonomy: We focus on outcomes, not hours. You'll have flexibility to manage your day, with no time monitoring or unnecessary meetings. Collaboration: You'll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer Competitive, performance based remuneration Equity options - own a piece of what you're helping to build 20 days paid annual leave, plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Laptop and home office setup budget Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of the greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate Podcasts 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2023: CMO Lance Hodgson - on accelerating your career 2022: CTO Tim Bray - on building quality features that solve real customer problems Want to know what it's like to work at Sitemate? Hear it straight from the team: People of Sitemate Read what our customers say: G2 Crowd, Trust Radius Team Offsites: 2022, 2023, 2024, 2025 Team Context Part of the Go To Market function working closely with Sales and Support High performance, fast paced environment with strong operational standards Collaborative culture with a focus on ownership, continuous improvement, and coaching Opportunity to contribute to process improvement and team development Day-to-Day Own a portfolio of customers as their primary point of contact Onboard new customers and drive successful implementation Prescribe recommendations for configuring the platform across various construction use cases Monitor account health, identify churn risks, and proactively intervene Drive product adoption, retention, and expansion opportunities Collaborate cross functionally with Sales, Product, and Support Challenges Managing a diverse portfolio of customers at different lifecycle stages Prioritising effectively in a fast paced, high expectation environment Navigating a steep learning curve in the early months Adapting to structured processes and adopting new ways of working Who This Role is For Someone who demonstrates strong ownership and consistently delivers high quality outcomes A self driven, growth oriented operator who proactively solves problems A team player who contributes to culture, coaches others, and improves processes Someone comfortable working in a fast paced SaaS environment with high standards Who This Role is Not For Candidates without prior experience in customer facing commercial roles (Customer Success, Account Management, or similar) Individuals who require close direction or prefer highly structured, low change environments Those not comfortable with pace, accountability, and continuous improvement Skills & Experience Must Have: Customer facing commercial experience (Customer Success, Account Management, or similar) Strong analytical and problem solving skills High ownership and execution capability Excellent communication and stakeholder management Ability to manage multiple priorities effectively Nice to Have: Experience in SaaS or construction technology Coaching or mentoring experience Adaptability and flexibility in fast paced environments ️ Tools Essential Tools: Microsoft Office Suite Slack Salesforce Front Confluence Loom Video conferencing (Zoom / Teams) and calendar tools (scheduling, invites) Bonus Tools: Excel Support tools (e.g. Intercom) Call recording/coaching tools (e.g. Fathom) Analytics / reporting (e.g. Power BI / Tableau) Project/task tools (e.g. Trello / Jira) First 6 Months - Success Criteria By month 6, the person will have: Successfully onboarded and managed a portfolio of customers Built strong relationships with key stakeholders across accounts Demonstrated the ability to identify and mitigate churn risks Driven measurable improvements in customer adoption and engagement Become confident in prescribing solutions and workflows within the platform Contributed to team processes and shared learnings (PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out)
Apr 06, 2026
Full time
Link to role presentation video: Thanks for stopping by and learning more about this role at Sitemate! ️ We'd love to hear from you Overview We are looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. This role is focused on owning customer outcomes end to end, ensuring customers realise value quickly and expand their usage over time. You'll work closely with customers to configure workflows, solve problems, and embed our platform into their operations. Employment: OTE Remuneration: £77,000 (incl. Pension) Base Salary: £69,300 (incl. Pension) Commission: £7,700 (incl. Pension) About Sitemate: Sitemate builds best in class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We've achieved strong product market fit - generating thousands of new monthly leads through word of mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand's venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting edge product design to build tools that modernise one of the world's largest and most essential industries. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from under represented ethnic backgrounds, 43% identify as female, and our team spans ages 22-51. How We Work Transparency: Monthly All Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a "Life Story" from one team member - building genuine connection and understanding across our global team. High Velocity: We use best in class, integrated systems to eliminate manual work and give you the information you need to make fast, high quality decisions. Hustle: You'll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. Autonomy: We focus on outcomes, not hours. You'll have flexibility to manage your day, with no time monitoring or unnecessary meetings. Collaboration: You'll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer Competitive, performance based remuneration Equity options - own a piece of what you're helping to build 20 days paid annual leave, plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Laptop and home office setup budget Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of the greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate Podcasts 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2023: CMO Lance Hodgson - on accelerating your career 2022: CTO Tim Bray - on building quality features that solve real customer problems Want to know what it's like to work at Sitemate? Hear it straight from the team: People of Sitemate Read what our customers say: G2 Crowd, Trust Radius Team Offsites: 2022, 2023, 2024, 2025 Team Context Part of the Go To Market function working closely with Sales and Support High performance, fast paced environment with strong operational standards Collaborative culture with a focus on ownership, continuous improvement, and coaching Opportunity to contribute to process improvement and team development Day-to-Day Own a portfolio of customers as their primary point of contact Onboard new customers and drive successful implementation Prescribe recommendations for configuring the platform across various construction use cases Monitor account health, identify churn risks, and proactively intervene Drive product adoption, retention, and expansion opportunities Collaborate cross functionally with Sales, Product, and Support Challenges Managing a diverse portfolio of customers at different lifecycle stages Prioritising effectively in a fast paced, high expectation environment Navigating a steep learning curve in the early months Adapting to structured processes and adopting new ways of working Who This Role is For Someone who demonstrates strong ownership and consistently delivers high quality outcomes A self driven, growth oriented operator who proactively solves problems A team player who contributes to culture, coaches others, and improves processes Someone comfortable working in a fast paced SaaS environment with high standards Who This Role is Not For Candidates without prior experience in customer facing commercial roles (Customer Success, Account Management, or similar) Individuals who require close direction or prefer highly structured, low change environments Those not comfortable with pace, accountability, and continuous improvement Skills & Experience Must Have: Customer facing commercial experience (Customer Success, Account Management, or similar) Strong analytical and problem solving skills High ownership and execution capability Excellent communication and stakeholder management Ability to manage multiple priorities effectively Nice to Have: Experience in SaaS or construction technology Coaching or mentoring experience Adaptability and flexibility in fast paced environments ️ Tools Essential Tools: Microsoft Office Suite Slack Salesforce Front Confluence Loom Video conferencing (Zoom / Teams) and calendar tools (scheduling, invites) Bonus Tools: Excel Support tools (e.g. Intercom) Call recording/coaching tools (e.g. Fathom) Analytics / reporting (e.g. Power BI / Tableau) Project/task tools (e.g. Trello / Jira) First 6 Months - Success Criteria By month 6, the person will have: Successfully onboarded and managed a portfolio of customers Built strong relationships with key stakeholders across accounts Demonstrated the ability to identify and mitigate churn risks Driven measurable improvements in customer adoption and engagement Become confident in prescribing solutions and workflows within the platform Contributed to team processes and shared learnings (PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out)
Job Title: Purchasing Manager Location: Holmfirth, West Yorkshire Salary: Competitive salary (based on experience) Job type: Full-Time, Permanent Working Hours: Monday to Friday, with occasional weekend work and flexibility to meet business needs About us? For over 75 years, Longley Farm has proudly produced premium dairy products, blending traditional family values with modern excellence. Renowned for quality and authenticity, our award-winning products are enjoyed not only across Yorkshire but around the world. As a family-run business with a proud Yorkshire Heritage and a growing international presence, we take pride in doing things properly from the ingredients we use to the people we work with. As we continue to grow, we're looking for an experienced Purchasing Manager to lead our procurement and supply chain activity on site. Please note no sponsorship opportunities are available for this role so all candidates will require the right to live and work in the UK. About the role? This is a full-time, permanent position based at our offices in Holmfirth, West Yorkshire. Standard hours are Monday to Friday, with occasional weekend work and flexibility to meet business needs. This is a hands-on role. You will set strategy while remaining actively involved in day-to-day operations to ensure the business runs smoothly. You will work closely with production, engineering, distribution, technical, and sales teams to ensure materials are available, stock levels are controlled and suppliers deliver to expectation. Alongside leading the function, you will manage and work alongside the warehouse team, taking shared responsibility for daily warehouse operations. Key Responsibilities: Develop and deliver purchasing and logistics strategy. Forecast demand and maintain consistent material supply and optimal stock levels to ensure production requirements are met. Maintain and build strong supplier relationships, negotiate contracts and manage supplier performance to mitigate supply chain risk. Lead, manage and support the warehouse team in its day-to-day activities, including stock receipt, rotation, availability and inventory control. Lead packaging design changes and continuous improvement initiatives in collaboration with internal teams and suppliers. Oversee packaging sustainability activity, reducing environmental impact, maintaining accurate compliance data, and introducing sustainable materials effectively. Work collaboratively with the distribution team to maximise backhaul opportunities, improving efficiency and controlling packaging transport costs. Drive improvements in waste management and sustainable recycling practices across the site. Maintain high standards of health and safety, and ensure stock and site security. This is not an exhaustive list. As the role develops, there will be opportunities to further expand your skills and take on new challenges. About you? We're looking for someone who enjoys being part of a close-knit team, takes pride in their work and is willing to support different areas of the business when needed. Requirements: Proven experience in a Purchasing, Procurement or Supply Chain Manager role. Strong negotiation and supplier management skills. Experience in a manufacturing environment (food or FMCG preferred). Organised, commercially aware and able to manage multiple priorities. Self-motivated and able to work effectively without close supervision and on own initiative. Practical and team-oriented, with a proactive, hands-on approach. Willing to travel in the UK and overseas when required. Class 2 HGV licence desirable (or willingness to train). What's on offer? Competitive salary Contributory pension scheme 33 days' holiday per year (including bank holidays) Paid breaks Free parking and staff product discounts Ongoing professional development and training Regular social events and a supportive team environment If this sounds like the perfect opportunity for you, we'd love to hear from you. Please send your CV and a brief covering letter outlining your experience and salary expectations. Please click the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; Purchasing Manager, Procurement Manager, Purchasing Manager, Supply Chain Manager, Procurement Officer, Purchasing Officer, Supply Chain Officer, Costs Manager, Project Sourcing Manager, Sourcing Manager, Senior Procurement Manager, may also be considered for this role.
Apr 06, 2026
Full time
Job Title: Purchasing Manager Location: Holmfirth, West Yorkshire Salary: Competitive salary (based on experience) Job type: Full-Time, Permanent Working Hours: Monday to Friday, with occasional weekend work and flexibility to meet business needs About us? For over 75 years, Longley Farm has proudly produced premium dairy products, blending traditional family values with modern excellence. Renowned for quality and authenticity, our award-winning products are enjoyed not only across Yorkshire but around the world. As a family-run business with a proud Yorkshire Heritage and a growing international presence, we take pride in doing things properly from the ingredients we use to the people we work with. As we continue to grow, we're looking for an experienced Purchasing Manager to lead our procurement and supply chain activity on site. Please note no sponsorship opportunities are available for this role so all candidates will require the right to live and work in the UK. About the role? This is a full-time, permanent position based at our offices in Holmfirth, West Yorkshire. Standard hours are Monday to Friday, with occasional weekend work and flexibility to meet business needs. This is a hands-on role. You will set strategy while remaining actively involved in day-to-day operations to ensure the business runs smoothly. You will work closely with production, engineering, distribution, technical, and sales teams to ensure materials are available, stock levels are controlled and suppliers deliver to expectation. Alongside leading the function, you will manage and work alongside the warehouse team, taking shared responsibility for daily warehouse operations. Key Responsibilities: Develop and deliver purchasing and logistics strategy. Forecast demand and maintain consistent material supply and optimal stock levels to ensure production requirements are met. Maintain and build strong supplier relationships, negotiate contracts and manage supplier performance to mitigate supply chain risk. Lead, manage and support the warehouse team in its day-to-day activities, including stock receipt, rotation, availability and inventory control. Lead packaging design changes and continuous improvement initiatives in collaboration with internal teams and suppliers. Oversee packaging sustainability activity, reducing environmental impact, maintaining accurate compliance data, and introducing sustainable materials effectively. Work collaboratively with the distribution team to maximise backhaul opportunities, improving efficiency and controlling packaging transport costs. Drive improvements in waste management and sustainable recycling practices across the site. Maintain high standards of health and safety, and ensure stock and site security. This is not an exhaustive list. As the role develops, there will be opportunities to further expand your skills and take on new challenges. About you? We're looking for someone who enjoys being part of a close-knit team, takes pride in their work and is willing to support different areas of the business when needed. Requirements: Proven experience in a Purchasing, Procurement or Supply Chain Manager role. Strong negotiation and supplier management skills. Experience in a manufacturing environment (food or FMCG preferred). Organised, commercially aware and able to manage multiple priorities. Self-motivated and able to work effectively without close supervision and on own initiative. Practical and team-oriented, with a proactive, hands-on approach. Willing to travel in the UK and overseas when required. Class 2 HGV licence desirable (or willingness to train). What's on offer? Competitive salary Contributory pension scheme 33 days' holiday per year (including bank holidays) Paid breaks Free parking and staff product discounts Ongoing professional development and training Regular social events and a supportive team environment If this sounds like the perfect opportunity for you, we'd love to hear from you. Please send your CV and a brief covering letter outlining your experience and salary expectations. Please click the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; Purchasing Manager, Procurement Manager, Purchasing Manager, Supply Chain Manager, Procurement Officer, Purchasing Officer, Supply Chain Officer, Costs Manager, Project Sourcing Manager, Sourcing Manager, Senior Procurement Manager, may also be considered for this role.
Account Manager - Marketing Salary: £28,000 to £32,000 pa dependent on skills and experience Location: Near Lealholm, Whitby (hybrid option available) - Full UK Licence required Contract: Full-time Benefits Hybrid working flexibility Clear opportunities for progression Funded CPD and ongoing development Employee Assistance Programme Birthday day off Annual leave increases with service Regular team socials A genuinely lovely office setting in the North York Moors We are a creative agency in the North York Moors, working closely with clients to deliver marketing that actually works. We're a supportive, down-to-earth team that takes pride in what we do. The Role This is a brilliant opportunity to join a growing, creative agency in a role where you'll genuinely make an impact. We are looking for an Account Manager who can confidently take ownership of client campaigns from start to finish. You'll be the go-to person for your clients, building strong relationships, keeping projects on track, and making sure everything delivered is to a high standard. You will be joining a supportive team where ideas are welcomed, initiative is valued, and no two days look the same. What will you be doing? Managing multiple client projects end-to-end with confidence and minimal oversight Acting as the main point of contact for your clients, building trusted relationships Supporting and guiding more junior team members on project delivery Working closely with senior colleagues to grow and develop key accounts Liaising with internal teams and stakeholders to keep everything running smoothly Proofreading and quality-checking work before it goes out Writing clear, engaging copy where needed Contributing ideas to campaigns and creative work Supporting wider business activity, including marketing and new business Keeping organised with admin and project tracking Staying curious - researching and building your understanding of client sectors What we are looking for Essential: 2 to 3 years' experience in a marketing or similar role Strong project management and client-facing experience Ability to juggle multiple deadlines and priorities Experience in digital marketing Excellent written and verbal communication skills Degree educated (or equivalent experience) Confident using MS Office and Google Workspace Full UK driving licence and access to a vehicle (business use required) Willingness to travel, including occasional overnight stays Desirable: An interest in or exposure to new business development About you You're someone who takes pride in their work and enjoys being part of a team that pulls together. You'll likely be: Organised and naturally proactive A strong communicator who builds relationships easily Detail-focused but able to see the bigger picture Positive, reliable and happy to get stuck in Creative in your thinking, with ideas to bring to the table Keen to keep learning and developing An interest in hospitality, food & drink or the pub industry would be a bonus. If you are looking for a role where you can take ownership, build relationships and be part of a close-knit, forward-thinking team, this could be a great fit. Apply now with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful .
Apr 06, 2026
Full time
Account Manager - Marketing Salary: £28,000 to £32,000 pa dependent on skills and experience Location: Near Lealholm, Whitby (hybrid option available) - Full UK Licence required Contract: Full-time Benefits Hybrid working flexibility Clear opportunities for progression Funded CPD and ongoing development Employee Assistance Programme Birthday day off Annual leave increases with service Regular team socials A genuinely lovely office setting in the North York Moors We are a creative agency in the North York Moors, working closely with clients to deliver marketing that actually works. We're a supportive, down-to-earth team that takes pride in what we do. The Role This is a brilliant opportunity to join a growing, creative agency in a role where you'll genuinely make an impact. We are looking for an Account Manager who can confidently take ownership of client campaigns from start to finish. You'll be the go-to person for your clients, building strong relationships, keeping projects on track, and making sure everything delivered is to a high standard. You will be joining a supportive team where ideas are welcomed, initiative is valued, and no two days look the same. What will you be doing? Managing multiple client projects end-to-end with confidence and minimal oversight Acting as the main point of contact for your clients, building trusted relationships Supporting and guiding more junior team members on project delivery Working closely with senior colleagues to grow and develop key accounts Liaising with internal teams and stakeholders to keep everything running smoothly Proofreading and quality-checking work before it goes out Writing clear, engaging copy where needed Contributing ideas to campaigns and creative work Supporting wider business activity, including marketing and new business Keeping organised with admin and project tracking Staying curious - researching and building your understanding of client sectors What we are looking for Essential: 2 to 3 years' experience in a marketing or similar role Strong project management and client-facing experience Ability to juggle multiple deadlines and priorities Experience in digital marketing Excellent written and verbal communication skills Degree educated (or equivalent experience) Confident using MS Office and Google Workspace Full UK driving licence and access to a vehicle (business use required) Willingness to travel, including occasional overnight stays Desirable: An interest in or exposure to new business development About you You're someone who takes pride in their work and enjoys being part of a team that pulls together. You'll likely be: Organised and naturally proactive A strong communicator who builds relationships easily Detail-focused but able to see the bigger picture Positive, reliable and happy to get stuck in Creative in your thinking, with ideas to bring to the table Keen to keep learning and developing An interest in hospitality, food & drink or the pub industry would be a bonus. If you are looking for a role where you can take ownership, build relationships and be part of a close-knit, forward-thinking team, this could be a great fit. Apply now with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful .
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It's a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you're currently in a role where you're close to the client but not truly leading the relationship, where decisions sit elsewhere, or where you are expected to deliver without having the clarity or control to do it properly, this is an opportunity to step into something more. In this role, you'll set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well-known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long-term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit-out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions-focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward-thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long-term success. Please apply with an up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 06, 2026
Full time
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It's a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you're currently in a role where you're close to the client but not truly leading the relationship, where decisions sit elsewhere, or where you are expected to deliver without having the clarity or control to do it properly, this is an opportunity to step into something more. In this role, you'll set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well-known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long-term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit-out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions-focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward-thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long-term success. Please apply with an up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Purpose of the role To support the design, prototype and delivery of innovative, data-led products by combining market insight, advanced analytics and modern data platforms. Working in closely with Product Managers and Data Analysts, this role will convert data assets and models into scalable, commercially viable analytical insights, data visualisations and product features. The Product Innovation Analyst bridges commercial opportunity and technical feasibility, ensuring new products are designed with platform capabilities, data quality, performance and scalability in mind. Principal responsibilities Identify and define new data product opportunities enabled by advanced analytics, machine learning and large-scale data processing Evaluate and test emerging AI technologies and analytical techniques and their suitability for use within our Customer Intelligence Platform to unlock new product capabilities Drive product innovation from concept to launch, translating business and customer needs into technical product requirements and delivery specifications Lead rapid prototyping and proof-of-concept development using Databricks notebooks, analytical outputs and machine learning techniques to validate product concepts Own technical product definition, including data structures, feature sets, scoring methodologies, model architectures and delivery formats in collaboration with the Product Team Define and monitor technical success metrics (data coverage, refresh latency, model stability) alongside commercial KPIs to optimise product performance Product Innovation & Technical Design responsibilities: Identify new product opportunities enabled by advanced analytics, machine learning and large-scale data processing Identify new usage of existing attributes and products to create more value in existing data Translate business and customer needs into technical product requirements Support rapid prototyping and proof-of-concept development using Databricks notebooks and analytics outputs Define product-level data structures, feature sets, scoring outputs and delivery formats in collaboration with the Product Team Product Launch & Performance responsibilities: Define technical success metrics (data coverage, refresh latency, model stability) alongside commercial KPIs Support internal enablement by translating technical product detail into usable sales and client-facing materials Drive continuous optimisation using usage analytics, customer feedback and platform performance insights What success looks like in the role Clear, concise and insightful data analytics which enable sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client, sector, internal product need Cross functional collaboration to enable continued improvement of Sagacity's Product Suite through the delivery of robust data insights Ability to take accountability and ownership for client and internal deliverables Your efforts result in streamlined data analysis, product builds and reduced time to market Competencies and Behaviours 1 -3 years analytics / data science experience Practical knowledge of; Delta Lake architecture and versioned datasets, Data pipelines, orchestration and scheduling concepts Proficiency in analytical programming language such as python and/or SQL, with the ability to interrogate datasets and validate analytical outputs Experience designing data products using large-scale transactional, behavioural or marketing datasets Understanding of data modelling concepts (fact/dimension models, feature engineering, aggregations) Can balance time across multiple projects. Plans ahead working backwards from deadlines with all necessary steps e.g. testing, QA. Proactively identifies risk and suggests mitigation Is curious, sceptical, inquisitive, suggests 'next steps' analysis and translates analytical findings to actionable insight Flexible, self-motivated, good under pressure, has a commitment to personal development Excellent communication skills, both written and verbal, with a willingness to engage and influence others Commercial experience within Telecoms, Banking or Utilities industries; or within a data related consultancy company would be beneficial Able to travel throughout the UK Can be based at our London Office (min 2 days per week on site) Have the right to work in the UK
Apr 06, 2026
Full time
Purpose of the role To support the design, prototype and delivery of innovative, data-led products by combining market insight, advanced analytics and modern data platforms. Working in closely with Product Managers and Data Analysts, this role will convert data assets and models into scalable, commercially viable analytical insights, data visualisations and product features. The Product Innovation Analyst bridges commercial opportunity and technical feasibility, ensuring new products are designed with platform capabilities, data quality, performance and scalability in mind. Principal responsibilities Identify and define new data product opportunities enabled by advanced analytics, machine learning and large-scale data processing Evaluate and test emerging AI technologies and analytical techniques and their suitability for use within our Customer Intelligence Platform to unlock new product capabilities Drive product innovation from concept to launch, translating business and customer needs into technical product requirements and delivery specifications Lead rapid prototyping and proof-of-concept development using Databricks notebooks, analytical outputs and machine learning techniques to validate product concepts Own technical product definition, including data structures, feature sets, scoring methodologies, model architectures and delivery formats in collaboration with the Product Team Define and monitor technical success metrics (data coverage, refresh latency, model stability) alongside commercial KPIs to optimise product performance Product Innovation & Technical Design responsibilities: Identify new product opportunities enabled by advanced analytics, machine learning and large-scale data processing Identify new usage of existing attributes and products to create more value in existing data Translate business and customer needs into technical product requirements Support rapid prototyping and proof-of-concept development using Databricks notebooks and analytics outputs Define product-level data structures, feature sets, scoring outputs and delivery formats in collaboration with the Product Team Product Launch & Performance responsibilities: Define technical success metrics (data coverage, refresh latency, model stability) alongside commercial KPIs Support internal enablement by translating technical product detail into usable sales and client-facing materials Drive continuous optimisation using usage analytics, customer feedback and platform performance insights What success looks like in the role Clear, concise and insightful data analytics which enable sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client, sector, internal product need Cross functional collaboration to enable continued improvement of Sagacity's Product Suite through the delivery of robust data insights Ability to take accountability and ownership for client and internal deliverables Your efforts result in streamlined data analysis, product builds and reduced time to market Competencies and Behaviours 1 -3 years analytics / data science experience Practical knowledge of; Delta Lake architecture and versioned datasets, Data pipelines, orchestration and scheduling concepts Proficiency in analytical programming language such as python and/or SQL, with the ability to interrogate datasets and validate analytical outputs Experience designing data products using large-scale transactional, behavioural or marketing datasets Understanding of data modelling concepts (fact/dimension models, feature engineering, aggregations) Can balance time across multiple projects. Plans ahead working backwards from deadlines with all necessary steps e.g. testing, QA. Proactively identifies risk and suggests mitigation Is curious, sceptical, inquisitive, suggests 'next steps' analysis and translates analytical findings to actionable insight Flexible, self-motivated, good under pressure, has a commitment to personal development Excellent communication skills, both written and verbal, with a willingness to engage and influence others Commercial experience within Telecoms, Banking or Utilities industries; or within a data related consultancy company would be beneficial Able to travel throughout the UK Can be based at our London Office (min 2 days per week on site) Have the right to work in the UK
Customer Experience Manager Department: Customer Service Employment Type: Full Time Location: Manchester We are looking for a Customer Experience Manager to lead and evolve REFY's global customer experience and oversee all customer care operations. Reporting into the Head of Digital, this role sits at the centre of the business and works closely with teams across Ecommerce, Operations, Marketing, Product and Retail to ensure a seamless and elevated experience for our customers. You will own the end-to-end customer journey, lead the Customer Care function, and drive improvements that enhance both customer satisfaction and commercial performance. This role requires someone who can combine strategic thinking with operational leadership, translating customer insight into meaningful improvements across the business. KEY RESPONSIBILITIES Own and evolve REFY's end-to-end customer experience strategy across digital and service touchpoints. Map and optimise key customer journeys, identifying friction points and implementing improvements. Act as the voice of the customer, using feedback, reviews and operational insight to influence business decisions. Lead and continually evolve REFY's global Customer Service function. Oversee the day-to-day running of the team, including ticket flow, SLAs, escalations and operational processes. Coach and develop the team, driving high performance and a consistently strong customer experience. Identify customer pain points and deliver improvements across the full customer journey. Scale the team, tools and systems, introducing automation and analytics to improve efficiency and impact. Optimise customer communication channels to enhance experience and unlock commercial opportunities. Work closely with Operations, Ecommerce, Marketing, Product and Retail teams to improve customer touchpoints. Partner with the Digital team to develop proactive sales, retention and loyalty initiatives. Represent the customer perspective in cross-functional projects and decision making. Analyse customer feedback, reviews and operational data to identify trends and opportunities for improvement. Track CX metrics including CSAT, response times, resolution rates and customer sentiment. Champion community-led customer experience by partnering with Social and Marketing teams to monitor, engage and learn from conversations across social platforms, ensuring customer feedback, sentiment and trends from the community are translated into actionable improvements across the customer journey. SKILLS, KNOWLEDGE AND EXPERIENCE Strong experience in Customer Experience, Customer Care or CX Strategy roles, ideally within ecommerce, beauty or consumer brands with experience managing global programmes (UK, US, ME, EU) Proven experience leading and developing customer care teams. Strong understanding of ecommerce customer journeys and digital-first customer experiences. Experience implementing CX improvements, automation or technology solutions. Comfortable working cross-functionally and influencing stakeholders across the business. Data-driven, able to translate customer insight into actionable improvements. A proactive and commercially minded problem solver who thrives in high-growth environments Experience using Gorgias, Aftership, Shopify, Yotpo, Okendo is desirable OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
Apr 06, 2026
Full time
Customer Experience Manager Department: Customer Service Employment Type: Full Time Location: Manchester We are looking for a Customer Experience Manager to lead and evolve REFY's global customer experience and oversee all customer care operations. Reporting into the Head of Digital, this role sits at the centre of the business and works closely with teams across Ecommerce, Operations, Marketing, Product and Retail to ensure a seamless and elevated experience for our customers. You will own the end-to-end customer journey, lead the Customer Care function, and drive improvements that enhance both customer satisfaction and commercial performance. This role requires someone who can combine strategic thinking with operational leadership, translating customer insight into meaningful improvements across the business. KEY RESPONSIBILITIES Own and evolve REFY's end-to-end customer experience strategy across digital and service touchpoints. Map and optimise key customer journeys, identifying friction points and implementing improvements. Act as the voice of the customer, using feedback, reviews and operational insight to influence business decisions. Lead and continually evolve REFY's global Customer Service function. Oversee the day-to-day running of the team, including ticket flow, SLAs, escalations and operational processes. Coach and develop the team, driving high performance and a consistently strong customer experience. Identify customer pain points and deliver improvements across the full customer journey. Scale the team, tools and systems, introducing automation and analytics to improve efficiency and impact. Optimise customer communication channels to enhance experience and unlock commercial opportunities. Work closely with Operations, Ecommerce, Marketing, Product and Retail teams to improve customer touchpoints. Partner with the Digital team to develop proactive sales, retention and loyalty initiatives. Represent the customer perspective in cross-functional projects and decision making. Analyse customer feedback, reviews and operational data to identify trends and opportunities for improvement. Track CX metrics including CSAT, response times, resolution rates and customer sentiment. Champion community-led customer experience by partnering with Social and Marketing teams to monitor, engage and learn from conversations across social platforms, ensuring customer feedback, sentiment and trends from the community are translated into actionable improvements across the customer journey. SKILLS, KNOWLEDGE AND EXPERIENCE Strong experience in Customer Experience, Customer Care or CX Strategy roles, ideally within ecommerce, beauty or consumer brands with experience managing global programmes (UK, US, ME, EU) Proven experience leading and developing customer care teams. Strong understanding of ecommerce customer journeys and digital-first customer experiences. Experience implementing CX improvements, automation or technology solutions. Comfortable working cross-functionally and influencing stakeholders across the business. Data-driven, able to translate customer insight into actionable improvements. A proactive and commercially minded problem solver who thrives in high-growth environments Experience using Gorgias, Aftership, Shopify, Yotpo, Okendo is desirable OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.
Apr 06, 2026
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Apr 06, 2026
Full time
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Apr 06, 2026
Full time
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading training and mentorship About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
Apr 06, 2026
Full time
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading training and mentorship About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager I&E Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive commensurate with experience The Company: Our client is a global leader in high-performance engineering polymers, supplying advanced material solutions to major OEMs and tier suppliers across automotive, industrial, electronics and consumer markets. With a strong reputation for technical excellence, innovation and customer partnership, the organisation delivers premium specialty materials that support lightweighting, sustainability and next-generation product design. Their UK operation is well-established, highly respected, and offers an exciting environment for professionals looking to grow within a dynamic, technology-driven industry. Primary purpose: Achieve the agreed sales / account objectives as defined annually by the Sales Manager. Identify, develop and commercialize new business typically via multiplication of successful existing or newly developed applications at existing (and new) accounts. The Role: Define and execute the sales / account plans derived from the various product line strategies and to realize annual sales and account objectives. Execute negotiations about pricing and delivery within boundaries set by sales and product management. Responsible for quotations, contracts, complaint ownership and consignment contracts. Responsible for defining, developing and commercializing new projects, customers and applications within the UK strategy and the ambition of individual product lines. Responsible for leveraging and coordinating technical colleagues efforts for accounts and projects. Co-ordinate all internal activities concerning the account to ensure a consistent approach in sales, support and development. Responsible for positioning new value propositions at target accounts for commercial development and for communicating value propositions to the market. Accountable for initiating development agreements with customers and responsible for communicating the business case to the Sales Director for approval. Responsible for adding and maintaining projects to internal tracking systems. Develop and maintain networks at adequate levels of the value chain and accounts organization focusing on engineering, technology and sales. Responsible for internal communications and to the customer in new product development needs / requests / availability. Responsible for collecting market information and communicating current and emerging needs for existing and potential accounts within the region to drive new business development. Responsible for accurate sales forecasting. Responsible for monitoring credit limits as defined by the Credit Risk Manager and if needed, initiating a request for a higher (or lower) credit limit to the Credit Risk Manager. Ownership for handling communication to the customer regarding complaints and proposing settlements (including product returns) to be approved by the Sales Director. Accountable for communicating timely, accurate instructions to the accounts receivable administrator. Responsible for the timely communication of potential bad debts and for preparing and settling rebates after approval of the Sales Director. Knowledge and Educational Level: Ideally degree in a relevant technology and / or business related field Knowledge of the plastics/polymer raw material industry and markets, detailed know-how of products, applications, competitive materials and competitors. Knowledge of sales processes Experience of finance, product management and additional understanding of technical service and application development. Excellent communication and social skills. Required Level of Experience: Minimum of 5 years relevant B2B experience sales and business development. Knowledge of Polymer materials. Experience of polyamides is of particular interest Analytical with good judgement, business sense and problem solving skills. Strong negotiator, able to identify customers needs, persuasive when presenting ideas. Team player and able to work independently. Creative with entrepreneurial experience. Relation builder with good social and networking skills Structured worker with good time management and project management ability. For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders. For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application. Why select Listgrove? Five Decades of Market Intelligence Unrivalled Industry Networks Recognised International brand HR Qualified Professionals To hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove s Case Studies page. Throughout 2026 & 2027 you can meet with Listgrove at the following exhibitions: Interpack, France Innovation Plasturgie, Interplas UK, Plast Milan, Fakuma, ArabPlast, NPE 2027.
Apr 06, 2026
Full time
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager I&E Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive commensurate with experience The Company: Our client is a global leader in high-performance engineering polymers, supplying advanced material solutions to major OEMs and tier suppliers across automotive, industrial, electronics and consumer markets. With a strong reputation for technical excellence, innovation and customer partnership, the organisation delivers premium specialty materials that support lightweighting, sustainability and next-generation product design. Their UK operation is well-established, highly respected, and offers an exciting environment for professionals looking to grow within a dynamic, technology-driven industry. Primary purpose: Achieve the agreed sales / account objectives as defined annually by the Sales Manager. Identify, develop and commercialize new business typically via multiplication of successful existing or newly developed applications at existing (and new) accounts. The Role: Define and execute the sales / account plans derived from the various product line strategies and to realize annual sales and account objectives. Execute negotiations about pricing and delivery within boundaries set by sales and product management. Responsible for quotations, contracts, complaint ownership and consignment contracts. Responsible for defining, developing and commercializing new projects, customers and applications within the UK strategy and the ambition of individual product lines. Responsible for leveraging and coordinating technical colleagues efforts for accounts and projects. Co-ordinate all internal activities concerning the account to ensure a consistent approach in sales, support and development. Responsible for positioning new value propositions at target accounts for commercial development and for communicating value propositions to the market. Accountable for initiating development agreements with customers and responsible for communicating the business case to the Sales Director for approval. Responsible for adding and maintaining projects to internal tracking systems. Develop and maintain networks at adequate levels of the value chain and accounts organization focusing on engineering, technology and sales. Responsible for internal communications and to the customer in new product development needs / requests / availability. Responsible for collecting market information and communicating current and emerging needs for existing and potential accounts within the region to drive new business development. Responsible for accurate sales forecasting. Responsible for monitoring credit limits as defined by the Credit Risk Manager and if needed, initiating a request for a higher (or lower) credit limit to the Credit Risk Manager. Ownership for handling communication to the customer regarding complaints and proposing settlements (including product returns) to be approved by the Sales Director. Accountable for communicating timely, accurate instructions to the accounts receivable administrator. Responsible for the timely communication of potential bad debts and for preparing and settling rebates after approval of the Sales Director. Knowledge and Educational Level: Ideally degree in a relevant technology and / or business related field Knowledge of the plastics/polymer raw material industry and markets, detailed know-how of products, applications, competitive materials and competitors. Knowledge of sales processes Experience of finance, product management and additional understanding of technical service and application development. Excellent communication and social skills. Required Level of Experience: Minimum of 5 years relevant B2B experience sales and business development. Knowledge of Polymer materials. Experience of polyamides is of particular interest Analytical with good judgement, business sense and problem solving skills. Strong negotiator, able to identify customers needs, persuasive when presenting ideas. Team player and able to work independently. Creative with entrepreneurial experience. Relation builder with good social and networking skills Structured worker with good time management and project management ability. For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders. For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application. Why select Listgrove? Five Decades of Market Intelligence Unrivalled Industry Networks Recognised International brand HR Qualified Professionals To hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove s Case Studies page. Throughout 2026 & 2027 you can meet with Listgrove at the following exhibitions: Interpack, France Innovation Plasturgie, Interplas UK, Plast Milan, Fakuma, ArabPlast, NPE 2027.
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
Apr 06, 2026
Full time
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
Assistant Category Manager - Visual Merchandising and Sun Location: Ruddington, Nottingham (Hybrid) Step into a role that blends commercial category management with visual merchandising expertise. As an Assistant Category Manager - Visual Merchandising and Sun, you'll support the delivery of category strategy, optimise product performance, and elevate the instore customer experience across the UK Optical Retail estate. Why This Role? Impact Across the Retail Estate Play a key role in driving category performance, product profitability and consistent visual merchandising standards. Strategic & Commercially Focused support assortment planning, lifecycle management, trading activity and new product launches. Collaborative Cross -Functional Working partner with Supply Chain, Store Operations, Marketing, Finance and field teams to deliver high-quality commercial execution. If you're commercially minded, analytical and ready to make a difference, this Assistant Category Manager role provides an exciting platform to shape performance. What's in It for You Hybrid working with occasional store and stakeholder visits Company pension Employee discount and referral programme Ownership of financial processes across a significant store portfolio Opportunity to drive commercial insight and influence business decisions A collaborative and supportive finance community What We're Looking For Analytical and confident decision-making skills Proficient in Microsoft 365 products, especially Excel. Strong communication and stakeholder management Experience coaching, supporting or developing others Previous experience of working in a category or visual merchandising role would be advantageous. Key Responsibilities Include Support delivery of category strategy including assortment, pricing and lifecycle management. Drive weekly trading processes to maximise sales, margin and product performance. Lead elements of new product launches using strong project management and cross-functional coordination. Own planogram updates and space allocation across clusters to maximise productivity and brand experience. Create store communication, launch documents and support VM execution, refits and new store openings. Collaborate with Marketing and Supply Chain to align product flow and marketing material requirements. Line manage one direct report, providing coaching, development and regular support to ensure they achieve clear objectives. About Us EssilorLuxottica is the global leader in premium eyewear, home to brands like Ray-Ban, Persol, Oakley and luxury licensed collections including Chanel, Prada, Giorgio Armani and Burberry. Our UK retail network spans Sunglass Hut, David Clulow Opticians, Ray-Ban, Oakley and major department store concessions. Ready to help shape category and visual excellence across our retail estate? Let's make it happen.
Apr 06, 2026
Full time
Assistant Category Manager - Visual Merchandising and Sun Location: Ruddington, Nottingham (Hybrid) Step into a role that blends commercial category management with visual merchandising expertise. As an Assistant Category Manager - Visual Merchandising and Sun, you'll support the delivery of category strategy, optimise product performance, and elevate the instore customer experience across the UK Optical Retail estate. Why This Role? Impact Across the Retail Estate Play a key role in driving category performance, product profitability and consistent visual merchandising standards. Strategic & Commercially Focused support assortment planning, lifecycle management, trading activity and new product launches. Collaborative Cross -Functional Working partner with Supply Chain, Store Operations, Marketing, Finance and field teams to deliver high-quality commercial execution. If you're commercially minded, analytical and ready to make a difference, this Assistant Category Manager role provides an exciting platform to shape performance. What's in It for You Hybrid working with occasional store and stakeholder visits Company pension Employee discount and referral programme Ownership of financial processes across a significant store portfolio Opportunity to drive commercial insight and influence business decisions A collaborative and supportive finance community What We're Looking For Analytical and confident decision-making skills Proficient in Microsoft 365 products, especially Excel. Strong communication and stakeholder management Experience coaching, supporting or developing others Previous experience of working in a category or visual merchandising role would be advantageous. Key Responsibilities Include Support delivery of category strategy including assortment, pricing and lifecycle management. Drive weekly trading processes to maximise sales, margin and product performance. Lead elements of new product launches using strong project management and cross-functional coordination. Own planogram updates and space allocation across clusters to maximise productivity and brand experience. Create store communication, launch documents and support VM execution, refits and new store openings. Collaborate with Marketing and Supply Chain to align product flow and marketing material requirements. Line manage one direct report, providing coaching, development and regular support to ensure they achieve clear objectives. About Us EssilorLuxottica is the global leader in premium eyewear, home to brands like Ray-Ban, Persol, Oakley and luxury licensed collections including Chanel, Prada, Giorgio Armani and Burberry. Our UK retail network spans Sunglass Hut, David Clulow Opticians, Ray-Ban, Oakley and major department store concessions. Ready to help shape category and visual excellence across our retail estate? Let's make it happen.
Business Development Manager West Yorkshire (Hybrid) £40,000 - £60,000 + Profit Share + Benefits About the Business We're partnering with an established, employee-owned market research business based in West Yorkshire, with over 40 years' experience delivering high-quality, bespoke research solutions. The business works with a mix of UK and international clients across consumer goods, fragrance and product-led sectors, supporting brands through a combination of in-home, online and face-to-face research methodologies. Now operating as an employee-owned company, the team has a genuine voice in shaping the future of the business and shares in its success. Despite strong heritage and long-standing client relationships, the focus is now on the next phase of growth. Why This Role Stands Out £40,000 - £60,000 salary (depending on experience) Profit share scheme linked to business performance Employee-owned business - real opportunity to influence and benefit from growth Hybrid working model Long-term progression into senior leadership Close-knit, supportive and commercially focused culture Opportunity to shape how new business is generated within the company The Role - Business Development Manager We're looking for a Business Development Manager to drive new client acquisition and support the continued growth of the business. This is a key, newly created role focused on building a stronger and more consistent pipeline of new business. As Business Development Manager, you'll take ownership of identifying opportunities, winning new clients, and helping to broaden the client base across the UK and Europe. You'll work closely with the Head of Research, who manages existing client relationships, meaning your focus remains on generating and converting new opportunities. This role also offers genuine strategic input. You'll be part of shaping the commercial direction of the business, with the opportunity to grow into a senior leadership position over time. Key Responsibilities New Business Development Own and manage the end-to-end sales pipeline Identify and win new clients across target sectors Build relationships through outreach, networking and industry engagement Manage the full sales cycle from initial contact through to agreement Deliver against new business and revenue targets Commercial & Proposals Lead client conversations and understand commercial requirements Work with internal teams to scope and price bespoke projects Develop clear, tailored proposals Support negotiations and secure new client agreements Marketing & Visibility Support LinkedIn and wider marketing activity Contribute to content that builds brand presence and credibility Help drive inbound enquiries through campaigns and outreach Strategic Contribution Share market insight and pipeline updates with leadership Identify new opportunities across sectors and client types Contribute to long-term commercial growth plans Collaboration Work closely with internal teams to ensure strong client onboarding Handover established clients into delivery teams Maintain a collaborative, joined-up approach to growth What We're Looking For Proven experience as a Business Development Manager or similar Strong track record of winning new business in a B2B environment Experience within market research, insights or consultancy Experience managing a full sales cycle Commercially confident and able to discuss pricing and scope Strong communication and relationship-building skills Strategic mindset with a hands-on approach Experience selling complex or bespoke services Exposure to marketing or LinkedIn-led business development CRM experience What Makes This Different This isn't just another Business Development Manager role. You'll be joining an employee-owned business where people genuinely care about what they're building, and where success is shared. It's an opportunity to shape growth, influence direction, and be part of something long-term, not just hit targets and move on. BH35836
Apr 06, 2026
Full time
Business Development Manager West Yorkshire (Hybrid) £40,000 - £60,000 + Profit Share + Benefits About the Business We're partnering with an established, employee-owned market research business based in West Yorkshire, with over 40 years' experience delivering high-quality, bespoke research solutions. The business works with a mix of UK and international clients across consumer goods, fragrance and product-led sectors, supporting brands through a combination of in-home, online and face-to-face research methodologies. Now operating as an employee-owned company, the team has a genuine voice in shaping the future of the business and shares in its success. Despite strong heritage and long-standing client relationships, the focus is now on the next phase of growth. Why This Role Stands Out £40,000 - £60,000 salary (depending on experience) Profit share scheme linked to business performance Employee-owned business - real opportunity to influence and benefit from growth Hybrid working model Long-term progression into senior leadership Close-knit, supportive and commercially focused culture Opportunity to shape how new business is generated within the company The Role - Business Development Manager We're looking for a Business Development Manager to drive new client acquisition and support the continued growth of the business. This is a key, newly created role focused on building a stronger and more consistent pipeline of new business. As Business Development Manager, you'll take ownership of identifying opportunities, winning new clients, and helping to broaden the client base across the UK and Europe. You'll work closely with the Head of Research, who manages existing client relationships, meaning your focus remains on generating and converting new opportunities. This role also offers genuine strategic input. You'll be part of shaping the commercial direction of the business, with the opportunity to grow into a senior leadership position over time. Key Responsibilities New Business Development Own and manage the end-to-end sales pipeline Identify and win new clients across target sectors Build relationships through outreach, networking and industry engagement Manage the full sales cycle from initial contact through to agreement Deliver against new business and revenue targets Commercial & Proposals Lead client conversations and understand commercial requirements Work with internal teams to scope and price bespoke projects Develop clear, tailored proposals Support negotiations and secure new client agreements Marketing & Visibility Support LinkedIn and wider marketing activity Contribute to content that builds brand presence and credibility Help drive inbound enquiries through campaigns and outreach Strategic Contribution Share market insight and pipeline updates with leadership Identify new opportunities across sectors and client types Contribute to long-term commercial growth plans Collaboration Work closely with internal teams to ensure strong client onboarding Handover established clients into delivery teams Maintain a collaborative, joined-up approach to growth What We're Looking For Proven experience as a Business Development Manager or similar Strong track record of winning new business in a B2B environment Experience within market research, insights or consultancy Experience managing a full sales cycle Commercially confident and able to discuss pricing and scope Strong communication and relationship-building skills Strategic mindset with a hands-on approach Experience selling complex or bespoke services Exposure to marketing or LinkedIn-led business development CRM experience What Makes This Different This isn't just another Business Development Manager role. You'll be joining an employee-owned business where people genuinely care about what they're building, and where success is shared. It's an opportunity to shape growth, influence direction, and be part of something long-term, not just hit targets and move on. BH35836
