Account Manager - Marketing Salary: £28,000 to £32,000 pa dependent on skills and experience Location: Near Lealholm, Whitby (hybrid option available) - Full UK Licence required Contract: Full-time Benefits Hybrid working flexibility Clear opportunities for progression Funded CPD and ongoing development Employee Assistance Programme Birthday day off Annual leave increases with service Regular team socials A genuinely lovely office setting in the North York Moors We are a creative agency in the North York Moors, working closely with clients to deliver marketing that actually works. We're a supportive, down-to-earth team that takes pride in what we do. The Role This is a brilliant opportunity to join a growing, creative agency in a role where you'll genuinely make an impact. We are looking for an Account Manager who can confidently take ownership of client campaigns from start to finish. You'll be the go-to person for your clients, building strong relationships, keeping projects on track, and making sure everything delivered is to a high standard. You will be joining a supportive team where ideas are welcomed, initiative is valued, and no two days look the same. What will you be doing? Managing multiple client projects end-to-end with confidence and minimal oversight Acting as the main point of contact for your clients, building trusted relationships Supporting and guiding more junior team members on project delivery Working closely with senior colleagues to grow and develop key accounts Liaising with internal teams and stakeholders to keep everything running smoothly Proofreading and quality-checking work before it goes out Writing clear, engaging copy where needed Contributing ideas to campaigns and creative work Supporting wider business activity, including marketing and new business Keeping organised with admin and project tracking Staying curious - researching and building your understanding of client sectors What we are looking for Essential: 2 to 3 years' experience in a marketing or similar role Strong project management and client-facing experience Ability to juggle multiple deadlines and priorities Experience in digital marketing Excellent written and verbal communication skills Degree educated (or equivalent experience) Confident using MS Office and Google Workspace Full UK driving licence and access to a vehicle (business use required) Willingness to travel, including occasional overnight stays Desirable: An interest in or exposure to new business development About you You're someone who takes pride in their work and enjoys being part of a team that pulls together. You'll likely be: Organised and naturally proactive A strong communicator who builds relationships easily Detail-focused but able to see the bigger picture Positive, reliable and happy to get stuck in Creative in your thinking, with ideas to bring to the table Keen to keep learning and developing An interest in hospitality, food & drink or the pub industry would be a bonus. If you are looking for a role where you can take ownership, build relationships and be part of a close-knit, forward-thinking team, this could be a great fit. Apply now with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful .
Apr 06, 2026
Full time
Account Manager - Marketing Salary: £28,000 to £32,000 pa dependent on skills and experience Location: Near Lealholm, Whitby (hybrid option available) - Full UK Licence required Contract: Full-time Benefits Hybrid working flexibility Clear opportunities for progression Funded CPD and ongoing development Employee Assistance Programme Birthday day off Annual leave increases with service Regular team socials A genuinely lovely office setting in the North York Moors We are a creative agency in the North York Moors, working closely with clients to deliver marketing that actually works. We're a supportive, down-to-earth team that takes pride in what we do. The Role This is a brilliant opportunity to join a growing, creative agency in a role where you'll genuinely make an impact. We are looking for an Account Manager who can confidently take ownership of client campaigns from start to finish. You'll be the go-to person for your clients, building strong relationships, keeping projects on track, and making sure everything delivered is to a high standard. You will be joining a supportive team where ideas are welcomed, initiative is valued, and no two days look the same. What will you be doing? Managing multiple client projects end-to-end with confidence and minimal oversight Acting as the main point of contact for your clients, building trusted relationships Supporting and guiding more junior team members on project delivery Working closely with senior colleagues to grow and develop key accounts Liaising with internal teams and stakeholders to keep everything running smoothly Proofreading and quality-checking work before it goes out Writing clear, engaging copy where needed Contributing ideas to campaigns and creative work Supporting wider business activity, including marketing and new business Keeping organised with admin and project tracking Staying curious - researching and building your understanding of client sectors What we are looking for Essential: 2 to 3 years' experience in a marketing or similar role Strong project management and client-facing experience Ability to juggle multiple deadlines and priorities Experience in digital marketing Excellent written and verbal communication skills Degree educated (or equivalent experience) Confident using MS Office and Google Workspace Full UK driving licence and access to a vehicle (business use required) Willingness to travel, including occasional overnight stays Desirable: An interest in or exposure to new business development About you You're someone who takes pride in their work and enjoys being part of a team that pulls together. You'll likely be: Organised and naturally proactive A strong communicator who builds relationships easily Detail-focused but able to see the bigger picture Positive, reliable and happy to get stuck in Creative in your thinking, with ideas to bring to the table Keen to keep learning and developing An interest in hospitality, food & drink or the pub industry would be a bonus. If you are looking for a role where you can take ownership, build relationships and be part of a close-knit, forward-thinking team, this could be a great fit. Apply now with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful .
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It's a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you're currently in a role where you're close to the client but not truly leading the relationship, where decisions sit elsewhere, or where you are expected to deliver without having the clarity or control to do it properly, this is an opportunity to step into something more. In this role, you'll set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well-known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long-term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit-out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions-focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward-thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long-term success. Please apply with an up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 06, 2026
Full time
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It's a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you're currently in a role where you're close to the client but not truly leading the relationship, where decisions sit elsewhere, or where you are expected to deliver without having the clarity or control to do it properly, this is an opportunity to step into something more. In this role, you'll set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well-known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long-term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit-out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions-focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward-thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long-term success. Please apply with an up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Purpose of the role To support the design, prototype and delivery of innovative, data-led products by combining market insight, advanced analytics and modern data platforms. Working in closely with Product Managers and Data Analysts, this role will convert data assets and models into scalable, commercially viable analytical insights, data visualisations and product features. The Product Innovation Analyst bridges commercial opportunity and technical feasibility, ensuring new products are designed with platform capabilities, data quality, performance and scalability in mind. Principal responsibilities Identify and define new data product opportunities enabled by advanced analytics, machine learning and large-scale data processing Evaluate and test emerging AI technologies and analytical techniques and their suitability for use within our Customer Intelligence Platform to unlock new product capabilities Drive product innovation from concept to launch, translating business and customer needs into technical product requirements and delivery specifications Lead rapid prototyping and proof-of-concept development using Databricks notebooks, analytical outputs and machine learning techniques to validate product concepts Own technical product definition, including data structures, feature sets, scoring methodologies, model architectures and delivery formats in collaboration with the Product Team Define and monitor technical success metrics (data coverage, refresh latency, model stability) alongside commercial KPIs to optimise product performance Product Innovation & Technical Design responsibilities: Identify new product opportunities enabled by advanced analytics, machine learning and large-scale data processing Identify new usage of existing attributes and products to create more value in existing data Translate business and customer needs into technical product requirements Support rapid prototyping and proof-of-concept development using Databricks notebooks and analytics outputs Define product-level data structures, feature sets, scoring outputs and delivery formats in collaboration with the Product Team Product Launch & Performance responsibilities: Define technical success metrics (data coverage, refresh latency, model stability) alongside commercial KPIs Support internal enablement by translating technical product detail into usable sales and client-facing materials Drive continuous optimisation using usage analytics, customer feedback and platform performance insights What success looks like in the role Clear, concise and insightful data analytics which enable sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client, sector, internal product need Cross functional collaboration to enable continued improvement of Sagacity's Product Suite through the delivery of robust data insights Ability to take accountability and ownership for client and internal deliverables Your efforts result in streamlined data analysis, product builds and reduced time to market Competencies and Behaviours 1 -3 years analytics / data science experience Practical knowledge of; Delta Lake architecture and versioned datasets, Data pipelines, orchestration and scheduling concepts Proficiency in analytical programming language such as python and/or SQL, with the ability to interrogate datasets and validate analytical outputs Experience designing data products using large-scale transactional, behavioural or marketing datasets Understanding of data modelling concepts (fact/dimension models, feature engineering, aggregations) Can balance time across multiple projects. Plans ahead working backwards from deadlines with all necessary steps e.g. testing, QA. Proactively identifies risk and suggests mitigation Is curious, sceptical, inquisitive, suggests 'next steps' analysis and translates analytical findings to actionable insight Flexible, self-motivated, good under pressure, has a commitment to personal development Excellent communication skills, both written and verbal, with a willingness to engage and influence others Commercial experience within Telecoms, Banking or Utilities industries; or within a data related consultancy company would be beneficial Able to travel throughout the UK Can be based at our London Office (min 2 days per week on site) Have the right to work in the UK
Apr 06, 2026
Full time
Purpose of the role To support the design, prototype and delivery of innovative, data-led products by combining market insight, advanced analytics and modern data platforms. Working in closely with Product Managers and Data Analysts, this role will convert data assets and models into scalable, commercially viable analytical insights, data visualisations and product features. The Product Innovation Analyst bridges commercial opportunity and technical feasibility, ensuring new products are designed with platform capabilities, data quality, performance and scalability in mind. Principal responsibilities Identify and define new data product opportunities enabled by advanced analytics, machine learning and large-scale data processing Evaluate and test emerging AI technologies and analytical techniques and their suitability for use within our Customer Intelligence Platform to unlock new product capabilities Drive product innovation from concept to launch, translating business and customer needs into technical product requirements and delivery specifications Lead rapid prototyping and proof-of-concept development using Databricks notebooks, analytical outputs and machine learning techniques to validate product concepts Own technical product definition, including data structures, feature sets, scoring methodologies, model architectures and delivery formats in collaboration with the Product Team Define and monitor technical success metrics (data coverage, refresh latency, model stability) alongside commercial KPIs to optimise product performance Product Innovation & Technical Design responsibilities: Identify new product opportunities enabled by advanced analytics, machine learning and large-scale data processing Identify new usage of existing attributes and products to create more value in existing data Translate business and customer needs into technical product requirements Support rapid prototyping and proof-of-concept development using Databricks notebooks and analytics outputs Define product-level data structures, feature sets, scoring outputs and delivery formats in collaboration with the Product Team Product Launch & Performance responsibilities: Define technical success metrics (data coverage, refresh latency, model stability) alongside commercial KPIs Support internal enablement by translating technical product detail into usable sales and client-facing materials Drive continuous optimisation using usage analytics, customer feedback and platform performance insights What success looks like in the role Clear, concise and insightful data analytics which enable sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client, sector, internal product need Cross functional collaboration to enable continued improvement of Sagacity's Product Suite through the delivery of robust data insights Ability to take accountability and ownership for client and internal deliverables Your efforts result in streamlined data analysis, product builds and reduced time to market Competencies and Behaviours 1 -3 years analytics / data science experience Practical knowledge of; Delta Lake architecture and versioned datasets, Data pipelines, orchestration and scheduling concepts Proficiency in analytical programming language such as python and/or SQL, with the ability to interrogate datasets and validate analytical outputs Experience designing data products using large-scale transactional, behavioural or marketing datasets Understanding of data modelling concepts (fact/dimension models, feature engineering, aggregations) Can balance time across multiple projects. Plans ahead working backwards from deadlines with all necessary steps e.g. testing, QA. Proactively identifies risk and suggests mitigation Is curious, sceptical, inquisitive, suggests 'next steps' analysis and translates analytical findings to actionable insight Flexible, self-motivated, good under pressure, has a commitment to personal development Excellent communication skills, both written and verbal, with a willingness to engage and influence others Commercial experience within Telecoms, Banking or Utilities industries; or within a data related consultancy company would be beneficial Able to travel throughout the UK Can be based at our London Office (min 2 days per week on site) Have the right to work in the UK
Customer Experience Manager Department: Customer Service Employment Type: Full Time Location: Manchester We are looking for a Customer Experience Manager to lead and evolve REFY's global customer experience and oversee all customer care operations. Reporting into the Head of Digital, this role sits at the centre of the business and works closely with teams across Ecommerce, Operations, Marketing, Product and Retail to ensure a seamless and elevated experience for our customers. You will own the end-to-end customer journey, lead the Customer Care function, and drive improvements that enhance both customer satisfaction and commercial performance. This role requires someone who can combine strategic thinking with operational leadership, translating customer insight into meaningful improvements across the business. KEY RESPONSIBILITIES Own and evolve REFY's end-to-end customer experience strategy across digital and service touchpoints. Map and optimise key customer journeys, identifying friction points and implementing improvements. Act as the voice of the customer, using feedback, reviews and operational insight to influence business decisions. Lead and continually evolve REFY's global Customer Service function. Oversee the day-to-day running of the team, including ticket flow, SLAs, escalations and operational processes. Coach and develop the team, driving high performance and a consistently strong customer experience. Identify customer pain points and deliver improvements across the full customer journey. Scale the team, tools and systems, introducing automation and analytics to improve efficiency and impact. Optimise customer communication channels to enhance experience and unlock commercial opportunities. Work closely with Operations, Ecommerce, Marketing, Product and Retail teams to improve customer touchpoints. Partner with the Digital team to develop proactive sales, retention and loyalty initiatives. Represent the customer perspective in cross-functional projects and decision making. Analyse customer feedback, reviews and operational data to identify trends and opportunities for improvement. Track CX metrics including CSAT, response times, resolution rates and customer sentiment. Champion community-led customer experience by partnering with Social and Marketing teams to monitor, engage and learn from conversations across social platforms, ensuring customer feedback, sentiment and trends from the community are translated into actionable improvements across the customer journey. SKILLS, KNOWLEDGE AND EXPERIENCE Strong experience in Customer Experience, Customer Care or CX Strategy roles, ideally within ecommerce, beauty or consumer brands with experience managing global programmes (UK, US, ME, EU) Proven experience leading and developing customer care teams. Strong understanding of ecommerce customer journeys and digital-first customer experiences. Experience implementing CX improvements, automation or technology solutions. Comfortable working cross-functionally and influencing stakeholders across the business. Data-driven, able to translate customer insight into actionable improvements. A proactive and commercially minded problem solver who thrives in high-growth environments Experience using Gorgias, Aftership, Shopify, Yotpo, Okendo is desirable OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
Apr 06, 2026
Full time
Customer Experience Manager Department: Customer Service Employment Type: Full Time Location: Manchester We are looking for a Customer Experience Manager to lead and evolve REFY's global customer experience and oversee all customer care operations. Reporting into the Head of Digital, this role sits at the centre of the business and works closely with teams across Ecommerce, Operations, Marketing, Product and Retail to ensure a seamless and elevated experience for our customers. You will own the end-to-end customer journey, lead the Customer Care function, and drive improvements that enhance both customer satisfaction and commercial performance. This role requires someone who can combine strategic thinking with operational leadership, translating customer insight into meaningful improvements across the business. KEY RESPONSIBILITIES Own and evolve REFY's end-to-end customer experience strategy across digital and service touchpoints. Map and optimise key customer journeys, identifying friction points and implementing improvements. Act as the voice of the customer, using feedback, reviews and operational insight to influence business decisions. Lead and continually evolve REFY's global Customer Service function. Oversee the day-to-day running of the team, including ticket flow, SLAs, escalations and operational processes. Coach and develop the team, driving high performance and a consistently strong customer experience. Identify customer pain points and deliver improvements across the full customer journey. Scale the team, tools and systems, introducing automation and analytics to improve efficiency and impact. Optimise customer communication channels to enhance experience and unlock commercial opportunities. Work closely with Operations, Ecommerce, Marketing, Product and Retail teams to improve customer touchpoints. Partner with the Digital team to develop proactive sales, retention and loyalty initiatives. Represent the customer perspective in cross-functional projects and decision making. Analyse customer feedback, reviews and operational data to identify trends and opportunities for improvement. Track CX metrics including CSAT, response times, resolution rates and customer sentiment. Champion community-led customer experience by partnering with Social and Marketing teams to monitor, engage and learn from conversations across social platforms, ensuring customer feedback, sentiment and trends from the community are translated into actionable improvements across the customer journey. SKILLS, KNOWLEDGE AND EXPERIENCE Strong experience in Customer Experience, Customer Care or CX Strategy roles, ideally within ecommerce, beauty or consumer brands with experience managing global programmes (UK, US, ME, EU) Proven experience leading and developing customer care teams. Strong understanding of ecommerce customer journeys and digital-first customer experiences. Experience implementing CX improvements, automation or technology solutions. Comfortable working cross-functionally and influencing stakeholders across the business. Data-driven, able to translate customer insight into actionable improvements. A proactive and commercially minded problem solver who thrives in high-growth environments Experience using Gorgias, Aftership, Shopify, Yotpo, Okendo is desirable OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.
Apr 06, 2026
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Apr 06, 2026
Full time
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Apr 06, 2026
Full time
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading training and mentorship About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
Apr 06, 2026
Full time
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading training and mentorship About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager I&E Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive commensurate with experience The Company: Our client is a global leader in high-performance engineering polymers, supplying advanced material solutions to major OEMs and tier suppliers across automotive, industrial, electronics and consumer markets. With a strong reputation for technical excellence, innovation and customer partnership, the organisation delivers premium specialty materials that support lightweighting, sustainability and next-generation product design. Their UK operation is well-established, highly respected, and offers an exciting environment for professionals looking to grow within a dynamic, technology-driven industry. Primary purpose: Achieve the agreed sales / account objectives as defined annually by the Sales Manager. Identify, develop and commercialize new business typically via multiplication of successful existing or newly developed applications at existing (and new) accounts. The Role: Define and execute the sales / account plans derived from the various product line strategies and to realize annual sales and account objectives. Execute negotiations about pricing and delivery within boundaries set by sales and product management. Responsible for quotations, contracts, complaint ownership and consignment contracts. Responsible for defining, developing and commercializing new projects, customers and applications within the UK strategy and the ambition of individual product lines. Responsible for leveraging and coordinating technical colleagues efforts for accounts and projects. Co-ordinate all internal activities concerning the account to ensure a consistent approach in sales, support and development. Responsible for positioning new value propositions at target accounts for commercial development and for communicating value propositions to the market. Accountable for initiating development agreements with customers and responsible for communicating the business case to the Sales Director for approval. Responsible for adding and maintaining projects to internal tracking systems. Develop and maintain networks at adequate levels of the value chain and accounts organization focusing on engineering, technology and sales. Responsible for internal communications and to the customer in new product development needs / requests / availability. Responsible for collecting market information and communicating current and emerging needs for existing and potential accounts within the region to drive new business development. Responsible for accurate sales forecasting. Responsible for monitoring credit limits as defined by the Credit Risk Manager and if needed, initiating a request for a higher (or lower) credit limit to the Credit Risk Manager. Ownership for handling communication to the customer regarding complaints and proposing settlements (including product returns) to be approved by the Sales Director. Accountable for communicating timely, accurate instructions to the accounts receivable administrator. Responsible for the timely communication of potential bad debts and for preparing and settling rebates after approval of the Sales Director. Knowledge and Educational Level: Ideally degree in a relevant technology and / or business related field Knowledge of the plastics/polymer raw material industry and markets, detailed know-how of products, applications, competitive materials and competitors. Knowledge of sales processes Experience of finance, product management and additional understanding of technical service and application development. Excellent communication and social skills. Required Level of Experience: Minimum of 5 years relevant B2B experience sales and business development. Knowledge of Polymer materials. Experience of polyamides is of particular interest Analytical with good judgement, business sense and problem solving skills. Strong negotiator, able to identify customers needs, persuasive when presenting ideas. Team player and able to work independently. Creative with entrepreneurial experience. Relation builder with good social and networking skills Structured worker with good time management and project management ability. For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders. For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application. Why select Listgrove? Five Decades of Market Intelligence Unrivalled Industry Networks Recognised International brand HR Qualified Professionals To hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove s Case Studies page. Throughout 2026 & 2027 you can meet with Listgrove at the following exhibitions: Interpack, France Innovation Plasturgie, Interplas UK, Plast Milan, Fakuma, ArabPlast, NPE 2027.
Apr 06, 2026
Full time
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager I&E Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive commensurate with experience The Company: Our client is a global leader in high-performance engineering polymers, supplying advanced material solutions to major OEMs and tier suppliers across automotive, industrial, electronics and consumer markets. With a strong reputation for technical excellence, innovation and customer partnership, the organisation delivers premium specialty materials that support lightweighting, sustainability and next-generation product design. Their UK operation is well-established, highly respected, and offers an exciting environment for professionals looking to grow within a dynamic, technology-driven industry. Primary purpose: Achieve the agreed sales / account objectives as defined annually by the Sales Manager. Identify, develop and commercialize new business typically via multiplication of successful existing or newly developed applications at existing (and new) accounts. The Role: Define and execute the sales / account plans derived from the various product line strategies and to realize annual sales and account objectives. Execute negotiations about pricing and delivery within boundaries set by sales and product management. Responsible for quotations, contracts, complaint ownership and consignment contracts. Responsible for defining, developing and commercializing new projects, customers and applications within the UK strategy and the ambition of individual product lines. Responsible for leveraging and coordinating technical colleagues efforts for accounts and projects. Co-ordinate all internal activities concerning the account to ensure a consistent approach in sales, support and development. Responsible for positioning new value propositions at target accounts for commercial development and for communicating value propositions to the market. Accountable for initiating development agreements with customers and responsible for communicating the business case to the Sales Director for approval. Responsible for adding and maintaining projects to internal tracking systems. Develop and maintain networks at adequate levels of the value chain and accounts organization focusing on engineering, technology and sales. Responsible for internal communications and to the customer in new product development needs / requests / availability. Responsible for collecting market information and communicating current and emerging needs for existing and potential accounts within the region to drive new business development. Responsible for accurate sales forecasting. Responsible for monitoring credit limits as defined by the Credit Risk Manager and if needed, initiating a request for a higher (or lower) credit limit to the Credit Risk Manager. Ownership for handling communication to the customer regarding complaints and proposing settlements (including product returns) to be approved by the Sales Director. Accountable for communicating timely, accurate instructions to the accounts receivable administrator. Responsible for the timely communication of potential bad debts and for preparing and settling rebates after approval of the Sales Director. Knowledge and Educational Level: Ideally degree in a relevant technology and / or business related field Knowledge of the plastics/polymer raw material industry and markets, detailed know-how of products, applications, competitive materials and competitors. Knowledge of sales processes Experience of finance, product management and additional understanding of technical service and application development. Excellent communication and social skills. Required Level of Experience: Minimum of 5 years relevant B2B experience sales and business development. Knowledge of Polymer materials. Experience of polyamides is of particular interest Analytical with good judgement, business sense and problem solving skills. Strong negotiator, able to identify customers needs, persuasive when presenting ideas. Team player and able to work independently. Creative with entrepreneurial experience. Relation builder with good social and networking skills Structured worker with good time management and project management ability. For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders. For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application. Why select Listgrove? Five Decades of Market Intelligence Unrivalled Industry Networks Recognised International brand HR Qualified Professionals To hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove s Case Studies page. Throughout 2026 & 2027 you can meet with Listgrove at the following exhibitions: Interpack, France Innovation Plasturgie, Interplas UK, Plast Milan, Fakuma, ArabPlast, NPE 2027.
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
Apr 06, 2026
Full time
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
Assistant Category Manager - Visual Merchandising and Sun Location: Ruddington, Nottingham (Hybrid) Step into a role that blends commercial category management with visual merchandising expertise. As an Assistant Category Manager - Visual Merchandising and Sun, you'll support the delivery of category strategy, optimise product performance, and elevate the instore customer experience across the UK Optical Retail estate. Why This Role? Impact Across the Retail Estate Play a key role in driving category performance, product profitability and consistent visual merchandising standards. Strategic & Commercially Focused support assortment planning, lifecycle management, trading activity and new product launches. Collaborative Cross -Functional Working partner with Supply Chain, Store Operations, Marketing, Finance and field teams to deliver high-quality commercial execution. If you're commercially minded, analytical and ready to make a difference, this Assistant Category Manager role provides an exciting platform to shape performance. What's in It for You Hybrid working with occasional store and stakeholder visits Company pension Employee discount and referral programme Ownership of financial processes across a significant store portfolio Opportunity to drive commercial insight and influence business decisions A collaborative and supportive finance community What We're Looking For Analytical and confident decision-making skills Proficient in Microsoft 365 products, especially Excel. Strong communication and stakeholder management Experience coaching, supporting or developing others Previous experience of working in a category or visual merchandising role would be advantageous. Key Responsibilities Include Support delivery of category strategy including assortment, pricing and lifecycle management. Drive weekly trading processes to maximise sales, margin and product performance. Lead elements of new product launches using strong project management and cross-functional coordination. Own planogram updates and space allocation across clusters to maximise productivity and brand experience. Create store communication, launch documents and support VM execution, refits and new store openings. Collaborate with Marketing and Supply Chain to align product flow and marketing material requirements. Line manage one direct report, providing coaching, development and regular support to ensure they achieve clear objectives. About Us EssilorLuxottica is the global leader in premium eyewear, home to brands like Ray-Ban, Persol, Oakley and luxury licensed collections including Chanel, Prada, Giorgio Armani and Burberry. Our UK retail network spans Sunglass Hut, David Clulow Opticians, Ray-Ban, Oakley and major department store concessions. Ready to help shape category and visual excellence across our retail estate? Let's make it happen.
Apr 06, 2026
Full time
Assistant Category Manager - Visual Merchandising and Sun Location: Ruddington, Nottingham (Hybrid) Step into a role that blends commercial category management with visual merchandising expertise. As an Assistant Category Manager - Visual Merchandising and Sun, you'll support the delivery of category strategy, optimise product performance, and elevate the instore customer experience across the UK Optical Retail estate. Why This Role? Impact Across the Retail Estate Play a key role in driving category performance, product profitability and consistent visual merchandising standards. Strategic & Commercially Focused support assortment planning, lifecycle management, trading activity and new product launches. Collaborative Cross -Functional Working partner with Supply Chain, Store Operations, Marketing, Finance and field teams to deliver high-quality commercial execution. If you're commercially minded, analytical and ready to make a difference, this Assistant Category Manager role provides an exciting platform to shape performance. What's in It for You Hybrid working with occasional store and stakeholder visits Company pension Employee discount and referral programme Ownership of financial processes across a significant store portfolio Opportunity to drive commercial insight and influence business decisions A collaborative and supportive finance community What We're Looking For Analytical and confident decision-making skills Proficient in Microsoft 365 products, especially Excel. Strong communication and stakeholder management Experience coaching, supporting or developing others Previous experience of working in a category or visual merchandising role would be advantageous. Key Responsibilities Include Support delivery of category strategy including assortment, pricing and lifecycle management. Drive weekly trading processes to maximise sales, margin and product performance. Lead elements of new product launches using strong project management and cross-functional coordination. Own planogram updates and space allocation across clusters to maximise productivity and brand experience. Create store communication, launch documents and support VM execution, refits and new store openings. Collaborate with Marketing and Supply Chain to align product flow and marketing material requirements. Line manage one direct report, providing coaching, development and regular support to ensure they achieve clear objectives. About Us EssilorLuxottica is the global leader in premium eyewear, home to brands like Ray-Ban, Persol, Oakley and luxury licensed collections including Chanel, Prada, Giorgio Armani and Burberry. Our UK retail network spans Sunglass Hut, David Clulow Opticians, Ray-Ban, Oakley and major department store concessions. Ready to help shape category and visual excellence across our retail estate? Let's make it happen.
Business Development Manager West Yorkshire (Hybrid) £40,000 - £60,000 + Profit Share + Benefits About the Business We're partnering with an established, employee-owned market research business based in West Yorkshire, with over 40 years' experience delivering high-quality, bespoke research solutions. The business works with a mix of UK and international clients across consumer goods, fragrance and product-led sectors, supporting brands through a combination of in-home, online and face-to-face research methodologies. Now operating as an employee-owned company, the team has a genuine voice in shaping the future of the business and shares in its success. Despite strong heritage and long-standing client relationships, the focus is now on the next phase of growth. Why This Role Stands Out £40,000 - £60,000 salary (depending on experience) Profit share scheme linked to business performance Employee-owned business - real opportunity to influence and benefit from growth Hybrid working model Long-term progression into senior leadership Close-knit, supportive and commercially focused culture Opportunity to shape how new business is generated within the company The Role - Business Development Manager We're looking for a Business Development Manager to drive new client acquisition and support the continued growth of the business. This is a key, newly created role focused on building a stronger and more consistent pipeline of new business. As Business Development Manager, you'll take ownership of identifying opportunities, winning new clients, and helping to broaden the client base across the UK and Europe. You'll work closely with the Head of Research, who manages existing client relationships, meaning your focus remains on generating and converting new opportunities. This role also offers genuine strategic input. You'll be part of shaping the commercial direction of the business, with the opportunity to grow into a senior leadership position over time. Key Responsibilities New Business Development Own and manage the end-to-end sales pipeline Identify and win new clients across target sectors Build relationships through outreach, networking and industry engagement Manage the full sales cycle from initial contact through to agreement Deliver against new business and revenue targets Commercial & Proposals Lead client conversations and understand commercial requirements Work with internal teams to scope and price bespoke projects Develop clear, tailored proposals Support negotiations and secure new client agreements Marketing & Visibility Support LinkedIn and wider marketing activity Contribute to content that builds brand presence and credibility Help drive inbound enquiries through campaigns and outreach Strategic Contribution Share market insight and pipeline updates with leadership Identify new opportunities across sectors and client types Contribute to long-term commercial growth plans Collaboration Work closely with internal teams to ensure strong client onboarding Handover established clients into delivery teams Maintain a collaborative, joined-up approach to growth What We're Looking For Proven experience as a Business Development Manager or similar Strong track record of winning new business in a B2B environment Experience within market research, insights or consultancy Experience managing a full sales cycle Commercially confident and able to discuss pricing and scope Strong communication and relationship-building skills Strategic mindset with a hands-on approach Experience selling complex or bespoke services Exposure to marketing or LinkedIn-led business development CRM experience What Makes This Different This isn't just another Business Development Manager role. You'll be joining an employee-owned business where people genuinely care about what they're building, and where success is shared. It's an opportunity to shape growth, influence direction, and be part of something long-term, not just hit targets and move on. BH35836
Apr 06, 2026
Full time
Business Development Manager West Yorkshire (Hybrid) £40,000 - £60,000 + Profit Share + Benefits About the Business We're partnering with an established, employee-owned market research business based in West Yorkshire, with over 40 years' experience delivering high-quality, bespoke research solutions. The business works with a mix of UK and international clients across consumer goods, fragrance and product-led sectors, supporting brands through a combination of in-home, online and face-to-face research methodologies. Now operating as an employee-owned company, the team has a genuine voice in shaping the future of the business and shares in its success. Despite strong heritage and long-standing client relationships, the focus is now on the next phase of growth. Why This Role Stands Out £40,000 - £60,000 salary (depending on experience) Profit share scheme linked to business performance Employee-owned business - real opportunity to influence and benefit from growth Hybrid working model Long-term progression into senior leadership Close-knit, supportive and commercially focused culture Opportunity to shape how new business is generated within the company The Role - Business Development Manager We're looking for a Business Development Manager to drive new client acquisition and support the continued growth of the business. This is a key, newly created role focused on building a stronger and more consistent pipeline of new business. As Business Development Manager, you'll take ownership of identifying opportunities, winning new clients, and helping to broaden the client base across the UK and Europe. You'll work closely with the Head of Research, who manages existing client relationships, meaning your focus remains on generating and converting new opportunities. This role also offers genuine strategic input. You'll be part of shaping the commercial direction of the business, with the opportunity to grow into a senior leadership position over time. Key Responsibilities New Business Development Own and manage the end-to-end sales pipeline Identify and win new clients across target sectors Build relationships through outreach, networking and industry engagement Manage the full sales cycle from initial contact through to agreement Deliver against new business and revenue targets Commercial & Proposals Lead client conversations and understand commercial requirements Work with internal teams to scope and price bespoke projects Develop clear, tailored proposals Support negotiations and secure new client agreements Marketing & Visibility Support LinkedIn and wider marketing activity Contribute to content that builds brand presence and credibility Help drive inbound enquiries through campaigns and outreach Strategic Contribution Share market insight and pipeline updates with leadership Identify new opportunities across sectors and client types Contribute to long-term commercial growth plans Collaboration Work closely with internal teams to ensure strong client onboarding Handover established clients into delivery teams Maintain a collaborative, joined-up approach to growth What We're Looking For Proven experience as a Business Development Manager or similar Strong track record of winning new business in a B2B environment Experience within market research, insights or consultancy Experience managing a full sales cycle Commercially confident and able to discuss pricing and scope Strong communication and relationship-building skills Strategic mindset with a hands-on approach Experience selling complex or bespoke services Exposure to marketing or LinkedIn-led business development CRM experience What Makes This Different This isn't just another Business Development Manager role. You'll be joining an employee-owned business where people genuinely care about what they're building, and where success is shared. It's an opportunity to shape growth, influence direction, and be part of something long-term, not just hit targets and move on. BH35836
Business Unit / Group Function: Production, Techn., Safety & Environment Work Arrangement: Fully Remote Level of Experience: Intermediate Requisition ID: id Location: Trafford Park Contract Type: Regular Job Highlights Join LANXESS - Where Your Expertise Shapes Global Safety Are you passionate about regulatory compliance, data integrity, and global chemical safety? Do you thrive in a role where precision and process improvement make a real impact? LANXESS UK is looking for a Regulatory Affairs Data Specialist to drive environmental, health, and safety data management and ensure compliance with global chemical and dangerous goods regulations. Responsibilities Environmental, Health, and Safety Data Management Update physical-chemical properties, safety information, toxicology, and regulatory data, while monitoring global regulatory sources. Assess the impact of data changes on the LANXESS product portfolio and support the Management of Change process to ensure smooth transitions. Regulatory Change Requests & Compliance Process change requests from business units, ensuring data accuracy and compliance with global regulatory requirements. Maintain consistency within the Management of Change process. Data Quality & Process Improvement Develop and refine maintenance standards and procedures, review existing environmental, health, and safety data, and drive data quality improvements within LANXESS systems. Cross Functional Collaboration & Project Support Work closely with Global Product Safety and other stakeholders, lead or support data management projects, and represent Global Data Management in cross departmental initiatives. Experience and Skills What You Bring Degree in Natural Sciences (Master's/Diploma) OR extensive experience in global chemical regulations Knowledge of Global chemical legislation and regulatory requirements High level experience with SAP Strong analytical and problem solving skills to refine and improve regulatory processes Excellent communication skills in English (bonus if you speak German, French, Portuguese, Chinese, or Spanish) Project management experience to regulatory initiatives What to Expect Your application will be reviewed by our recruitment team. If shortlisted, you'll have a quick screening call before a Teams interview with the hiring manager. A second stage interview will include the wider EMEA team. Who we are LANXESS is a leading specialty chemicals company with sales of EUR 6.4 billion in 2024. The company currently has about 11,800 employees in 32 countries. The core business of LANXESS is the development, manufacturing and marketing of chemical intermediates, additives and consumer protection products. LANXESS has achieved leading positions in the Dow Jones Best in Class Index and the MSCI ESG and ISS ESG ratings, among others, for its commitment to sustainability. What we offer you Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program. Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care. Work Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global "Xwork" program, we offer flexible working arrangements in all countries in which we operate. Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning. Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential. Interested? Apply today with your full up to date CV and we will be in touch with you soon. Lanxess UK is an equal opportunities employer. If you require any adjustments during the application or interview process, please contact the Recruitment team.
Apr 06, 2026
Full time
Business Unit / Group Function: Production, Techn., Safety & Environment Work Arrangement: Fully Remote Level of Experience: Intermediate Requisition ID: id Location: Trafford Park Contract Type: Regular Job Highlights Join LANXESS - Where Your Expertise Shapes Global Safety Are you passionate about regulatory compliance, data integrity, and global chemical safety? Do you thrive in a role where precision and process improvement make a real impact? LANXESS UK is looking for a Regulatory Affairs Data Specialist to drive environmental, health, and safety data management and ensure compliance with global chemical and dangerous goods regulations. Responsibilities Environmental, Health, and Safety Data Management Update physical-chemical properties, safety information, toxicology, and regulatory data, while monitoring global regulatory sources. Assess the impact of data changes on the LANXESS product portfolio and support the Management of Change process to ensure smooth transitions. Regulatory Change Requests & Compliance Process change requests from business units, ensuring data accuracy and compliance with global regulatory requirements. Maintain consistency within the Management of Change process. Data Quality & Process Improvement Develop and refine maintenance standards and procedures, review existing environmental, health, and safety data, and drive data quality improvements within LANXESS systems. Cross Functional Collaboration & Project Support Work closely with Global Product Safety and other stakeholders, lead or support data management projects, and represent Global Data Management in cross departmental initiatives. Experience and Skills What You Bring Degree in Natural Sciences (Master's/Diploma) OR extensive experience in global chemical regulations Knowledge of Global chemical legislation and regulatory requirements High level experience with SAP Strong analytical and problem solving skills to refine and improve regulatory processes Excellent communication skills in English (bonus if you speak German, French, Portuguese, Chinese, or Spanish) Project management experience to regulatory initiatives What to Expect Your application will be reviewed by our recruitment team. If shortlisted, you'll have a quick screening call before a Teams interview with the hiring manager. A second stage interview will include the wider EMEA team. Who we are LANXESS is a leading specialty chemicals company with sales of EUR 6.4 billion in 2024. The company currently has about 11,800 employees in 32 countries. The core business of LANXESS is the development, manufacturing and marketing of chemical intermediates, additives and consumer protection products. LANXESS has achieved leading positions in the Dow Jones Best in Class Index and the MSCI ESG and ISS ESG ratings, among others, for its commitment to sustainability. What we offer you Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program. Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care. Work Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global "Xwork" program, we offer flexible working arrangements in all countries in which we operate. Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning. Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential. Interested? Apply today with your full up to date CV and we will be in touch with you soon. Lanxess UK is an equal opportunities employer. If you require any adjustments during the application or interview process, please contact the Recruitment team.
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees from across the company. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
Apr 06, 2026
Full time
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees from across the company. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We are seeking a proactive and detail-oriented Scoot Support Manager to lead and evolve the administrative function of the Scoot project. This pivotal role ensures the smooth running of day-to-day operations, supports strategic initiatives, and acts as a key liaison between internal teams, retailers, and customers. You'll be responsible for managing and refining core processes, overseeing communications, and ensuring compliance across all touchpoints. With line management responsibility for the Scoot Admin Assistant, you'll drive high standards and continuous improvement. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building structure, and is confident engaging with stakeholders at all levels. About Scoot Scoot is transforming the way communities shop, offering an innovative rapid grocery delivery platform designed to keep up with today's on-demand lifestyles. Backed by Booker Group and supporting symbol brands like Premier, Londis, Budgens, and Family Shopper, we're on a mission to help local retailers thrive in the fast-evolving grocery landscape. You will be responsible for Lead and optimise administrative processes for the Scoot project. Supporting the Retail support Lead & Assistant, ensuring timely and high-quality delivery. Represent Scoot in cross-functional meetings and communicate with external retailers. Track and report on retailer credits/charges, sales performance, and customer enquiries. Maintain oversight of retailer contracts and ensure compliance with relevant legislation. Develop training materials and best practice guides to support operational excellence. Manage customer databases Manage stock levels for Scoot equipment. Prepare impactful presentations and updates for stakeholders. You will need Experience relevant for this job: Food retail Independent retailing Operational skills relevant for this job Commercial Acumen Strategic thinking Customer focus Teamwork Relationship building Problem solving Resilience Communication Planning & organising Strong excel & PowerPoint About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Apr 06, 2026
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We are seeking a proactive and detail-oriented Scoot Support Manager to lead and evolve the administrative function of the Scoot project. This pivotal role ensures the smooth running of day-to-day operations, supports strategic initiatives, and acts as a key liaison between internal teams, retailers, and customers. You'll be responsible for managing and refining core processes, overseeing communications, and ensuring compliance across all touchpoints. With line management responsibility for the Scoot Admin Assistant, you'll drive high standards and continuous improvement. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building structure, and is confident engaging with stakeholders at all levels. About Scoot Scoot is transforming the way communities shop, offering an innovative rapid grocery delivery platform designed to keep up with today's on-demand lifestyles. Backed by Booker Group and supporting symbol brands like Premier, Londis, Budgens, and Family Shopper, we're on a mission to help local retailers thrive in the fast-evolving grocery landscape. You will be responsible for Lead and optimise administrative processes for the Scoot project. Supporting the Retail support Lead & Assistant, ensuring timely and high-quality delivery. Represent Scoot in cross-functional meetings and communicate with external retailers. Track and report on retailer credits/charges, sales performance, and customer enquiries. Maintain oversight of retailer contracts and ensure compliance with relevant legislation. Develop training materials and best practice guides to support operational excellence. Manage customer databases Manage stock levels for Scoot equipment. Prepare impactful presentations and updates for stakeholders. You will need Experience relevant for this job: Food retail Independent retailing Operational skills relevant for this job Commercial Acumen Strategic thinking Customer focus Teamwork Relationship building Problem solving Resilience Communication Planning & organising Strong excel & PowerPoint About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
About Growth Kitchen (GK) Growth Kitchen is the leading franchising platform for restaurant delivery in the UK.We are on a mission to transform how the world eats, by bringing amazing restaurant experiences to the homes of millions of underserved customers across the UK. We do this by enabling underused professional kitchens to sell well-known restaurant brands such as GBK, Coco di Mama, Tortilla, and The Athenian on delivery apps, from their existing kitchens. The role We are hiring a Strategic Partnerships Manager to act as the end-to-end owner of a portfolio of 3 to 4 restaurant brand partners, effectively operating as a "General Manager" for each brand within Growth Kitchen. This is a high-impact, highly cross-functional role at the intersection of strategy, operations, and growth. You will own the relationship and performance outcomes of your brand partners within Growth Kitchen; driving revenue, operational excellence, and long-term partner success. You will work directly with brand partner executives, delivery platforms, Growth Kitchen founders and internal teams to scale brands across the UK, while continuously improving performance. Key responsibilities Own the strategic relationship with GK brand partners and ensure that the partnership is successful on both sides, overseeing sales per store & operational targets Collaborate with GK Ops & Sales teams to ensure that Service Levels and Growth plans are executed successfully Drive & execute strategic projects to improve sales per location for your brand partners, across new sub-brands creation, menu improvements, visibility, conversion metrics, based on performance data, customer feedback, and evolving market trends Oversee strategic marketing for your brand partners, working with the marketing lead: coordinate the execution of brand marketing initiatives, including social media campaigns, influencer partnerships, and platform-specific activations Oversee strategic supply chain workstreams for your brand partners, working with the supply chain lead: oversee end to end supply chain, including demand forecasting, inventory and cost control, relationship management with distributors and suppliers Help assess and onboard new brand partners University degree from a renowned academic institution 2 to 5 years experience, with a background in Management Consulting, Investment Banking, a fast paced start-up environment, or another high-impact role Strong analytical skills and a curious mindset; empathy and adaptability Clear written, verbal, and presentation skills Ability to manage multiple priorities and deadlines independently Commercially driven, you are focused on business outcomes and growth Enjoy solving complex problems proactively, get your hands dirty and get things done, collaborating with an array of internal and external stakeholders with a focus on outcomes Entrepreneurial and comfortable with ambiguity: a "playbook builder" you have experience dealing with new situations, and enjoy building repeatable processes Passionate about the restaurant industry Fluent in English and right to work in the UK is a must Work directly with founders, restaurant brand owners, executives & decision makers Have end-to-end ownership of the brands relationship, with an incredible wide array of exposure to most aspects of the business Be at the cutting edge of the restaurant sector Work with ambitious & fun individuals Build knowledge and experience required to become a leader at Growth Kitchen, or at a high pace scale-up Competitive salary and stock option compensation, pension scheme & health insurance
Apr 06, 2026
Full time
About Growth Kitchen (GK) Growth Kitchen is the leading franchising platform for restaurant delivery in the UK.We are on a mission to transform how the world eats, by bringing amazing restaurant experiences to the homes of millions of underserved customers across the UK. We do this by enabling underused professional kitchens to sell well-known restaurant brands such as GBK, Coco di Mama, Tortilla, and The Athenian on delivery apps, from their existing kitchens. The role We are hiring a Strategic Partnerships Manager to act as the end-to-end owner of a portfolio of 3 to 4 restaurant brand partners, effectively operating as a "General Manager" for each brand within Growth Kitchen. This is a high-impact, highly cross-functional role at the intersection of strategy, operations, and growth. You will own the relationship and performance outcomes of your brand partners within Growth Kitchen; driving revenue, operational excellence, and long-term partner success. You will work directly with brand partner executives, delivery platforms, Growth Kitchen founders and internal teams to scale brands across the UK, while continuously improving performance. Key responsibilities Own the strategic relationship with GK brand partners and ensure that the partnership is successful on both sides, overseeing sales per store & operational targets Collaborate with GK Ops & Sales teams to ensure that Service Levels and Growth plans are executed successfully Drive & execute strategic projects to improve sales per location for your brand partners, across new sub-brands creation, menu improvements, visibility, conversion metrics, based on performance data, customer feedback, and evolving market trends Oversee strategic marketing for your brand partners, working with the marketing lead: coordinate the execution of brand marketing initiatives, including social media campaigns, influencer partnerships, and platform-specific activations Oversee strategic supply chain workstreams for your brand partners, working with the supply chain lead: oversee end to end supply chain, including demand forecasting, inventory and cost control, relationship management with distributors and suppliers Help assess and onboard new brand partners University degree from a renowned academic institution 2 to 5 years experience, with a background in Management Consulting, Investment Banking, a fast paced start-up environment, or another high-impact role Strong analytical skills and a curious mindset; empathy and adaptability Clear written, verbal, and presentation skills Ability to manage multiple priorities and deadlines independently Commercially driven, you are focused on business outcomes and growth Enjoy solving complex problems proactively, get your hands dirty and get things done, collaborating with an array of internal and external stakeholders with a focus on outcomes Entrepreneurial and comfortable with ambiguity: a "playbook builder" you have experience dealing with new situations, and enjoy building repeatable processes Passionate about the restaurant industry Fluent in English and right to work in the UK is a must Work directly with founders, restaurant brand owners, executives & decision makers Have end-to-end ownership of the brands relationship, with an incredible wide array of exposure to most aspects of the business Be at the cutting edge of the restaurant sector Work with ambitious & fun individuals Build knowledge and experience required to become a leader at Growth Kitchen, or at a high pace scale-up Competitive salary and stock option compensation, pension scheme & health insurance
Position Summary We are seeking a driven, commercially minded Sales Executive to join a great company in Edmonton team. You will be responsible for driving business growth by identifying and securing new trade accounts while simultaneously managing and expanding our existing portfolio of B2B clients. The ideal candidate will be the face of our business on-site and in the office, ensuring our trade partners receive top-tier service and product expertise. Key Responsibilities 1. Business Development Proactively identify and approach prospective building contractors, developers, and tradespeople in the Edmonton area. Develop a consistent pipeline of new B2B accounts, focusing on high-volume trade partnerships. Track competitor activity and pricing to ensure we remain the primary choice for local builders. 2. Account Management Maintain and deepen relationships with our current B2B client base. Act as a dedicated point of contact for inquiries, quotes, and project requirements. Identify opportunities for upselling and cross-selling across our wider product range. Resolve any delivery or service issues quickly to maintain high levels of client satisfaction and retention. Required Skills & Experience Sector Knowledge: Proven experience within a builders merchant or related construction supplies environment. Sales Acumen: A track record of achieving sales targets, specifically in a B2B environment. Relationship Building: Exceptional ability to build rapport with site managers, business owners, and tradespeople. Technical Proficiency: Ability to read product specifications and advise clients on the best materials for their projects. Organization: Strong capability in managing a busy territory, prioritizing leads, and reporting sales activity. Why Join Us? Competitive base salary with an uncapped, performance-based commission structure. Opportunity to work with a reputable team in a high-growth region. Supportive office environment with a strong focus on professional development.
Apr 06, 2026
Full time
Position Summary We are seeking a driven, commercially minded Sales Executive to join a great company in Edmonton team. You will be responsible for driving business growth by identifying and securing new trade accounts while simultaneously managing and expanding our existing portfolio of B2B clients. The ideal candidate will be the face of our business on-site and in the office, ensuring our trade partners receive top-tier service and product expertise. Key Responsibilities 1. Business Development Proactively identify and approach prospective building contractors, developers, and tradespeople in the Edmonton area. Develop a consistent pipeline of new B2B accounts, focusing on high-volume trade partnerships. Track competitor activity and pricing to ensure we remain the primary choice for local builders. 2. Account Management Maintain and deepen relationships with our current B2B client base. Act as a dedicated point of contact for inquiries, quotes, and project requirements. Identify opportunities for upselling and cross-selling across our wider product range. Resolve any delivery or service issues quickly to maintain high levels of client satisfaction and retention. Required Skills & Experience Sector Knowledge: Proven experience within a builders merchant or related construction supplies environment. Sales Acumen: A track record of achieving sales targets, specifically in a B2B environment. Relationship Building: Exceptional ability to build rapport with site managers, business owners, and tradespeople. Technical Proficiency: Ability to read product specifications and advise clients on the best materials for their projects. Organization: Strong capability in managing a busy territory, prioritizing leads, and reporting sales activity. Why Join Us? Competitive base salary with an uncapped, performance-based commission structure. Opportunity to work with a reputable team in a high-growth region. Supportive office environment with a strong focus on professional development.
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading training and mentorship About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
Apr 06, 2026
Full time
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading training and mentorship About the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard. 6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts. 12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward. Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role.
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Customer Success Manager at Iru, you will partner with strategic enterprise customers across EMEA to drive long-term success and value realization. You will act as a trusted advisor to senior stakeholders, helping organizations modernize their IT and security operations through Iru's unified platform. This is a London-based hybrid role, with in-office presence Tuesday through Thursday. You will manage complex, multi-country accounts and play a key role in establishing Iru's reputation across the region. Success in this role means driving retention and expansion within strategic accounts while navigating regional complexity and delivering measurable business outcomes. What You'll Do Manage a portfolio of enterprise customers across EMEA Build relationships with executive stakeholders across multiple regions Develop and execute tailored success plans aligned to business goals Lead onboarding, enablement, and executive business reviews Drive adoption, ROI, and long term customer value Identify and drive expansion opportunities with Sales Navigate complex, multi country account structures Act as the voice of the customer to influence internal strategy What You'll Bring 3-6+ years of customer success or account management experience in SaaS Experience managing enterprise or strategic accounts (high ACV, complex orgs) Experience working across EMEA markets and multi country environments Strong executive presence and consultative approach Excellent communication, stakeholder management, and presentation skills Ability to operate in a fast paced, high growth environment Benefits & Perks Competitive salary Hybrid work environment (3 days in office per week) 100% private healthcare coverage reimbursement for individual and dependents HealthShield Cash Plan Nursery Salary Sacrifice Scheme Workplace Pension (Employer 4%/ Employee 5% of gross salary) 20 days PTO Equity for full time employees Iru Wellness Week off first week in July Up to 16 weeks paid leave for new parents Paid Family and Medical Leave Modern Health - Mental Health Benefits - Individual and Dependents Fertility benefits Working Advantage Employee Discounts Gym membership In office lunch stipend provided Exciting opportunities for career growth We are excited to be serving a significant need for a fast growing market, and are proud of the high performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law
Apr 06, 2026
Full time
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Customer Success Manager at Iru, you will partner with strategic enterprise customers across EMEA to drive long-term success and value realization. You will act as a trusted advisor to senior stakeholders, helping organizations modernize their IT and security operations through Iru's unified platform. This is a London-based hybrid role, with in-office presence Tuesday through Thursday. You will manage complex, multi-country accounts and play a key role in establishing Iru's reputation across the region. Success in this role means driving retention and expansion within strategic accounts while navigating regional complexity and delivering measurable business outcomes. What You'll Do Manage a portfolio of enterprise customers across EMEA Build relationships with executive stakeholders across multiple regions Develop and execute tailored success plans aligned to business goals Lead onboarding, enablement, and executive business reviews Drive adoption, ROI, and long term customer value Identify and drive expansion opportunities with Sales Navigate complex, multi country account structures Act as the voice of the customer to influence internal strategy What You'll Bring 3-6+ years of customer success or account management experience in SaaS Experience managing enterprise or strategic accounts (high ACV, complex orgs) Experience working across EMEA markets and multi country environments Strong executive presence and consultative approach Excellent communication, stakeholder management, and presentation skills Ability to operate in a fast paced, high growth environment Benefits & Perks Competitive salary Hybrid work environment (3 days in office per week) 100% private healthcare coverage reimbursement for individual and dependents HealthShield Cash Plan Nursery Salary Sacrifice Scheme Workplace Pension (Employer 4%/ Employee 5% of gross salary) 20 days PTO Equity for full time employees Iru Wellness Week off first week in July Up to 16 weeks paid leave for new parents Paid Family and Medical Leave Modern Health - Mental Health Benefits - Individual and Dependents Fertility benefits Working Advantage Employee Discounts Gym membership In office lunch stipend provided Exciting opportunities for career growth We are excited to be serving a significant need for a fast growing market, and are proud of the high performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law
Business Development Manager Bristol Hybrid working £40,000-£50,000 basic + £70,000-£80,000 OTE Our client is a long established and highly respected technology solutions provider operating at the premium end of their market. They partner with major private and public sector organisations to design and deliver bespoke collaboration and communication environments - from boardrooms and meeting spaces through to large multi-site deployments. They are now looking to appoint a commercially mature Business Development Manager to support continued growth and strengthen their sales capability. This role will suit someone comfortable operating at senior stakeholder level, running structured sales processes, and positioning tailored solutions rather than pushing products. The Role You will be responsible for developing new business opportunities while building strategic relationships within existing accounts. Key responsibilities include: Identifying and converting opportunities across workplace technology, integrated environments and collaboration solutions Prospecting and securing meetings with decision makers and budget holders Running structured discovery conversations to understand organisational challenges and priorities Collaborating with internal technical specialists to shape tailored proposals Managing opportunities through a disciplined sales process and maintaining accurate CRM records Developing account plans and expanding relationships post-sale Monitoring competitor activity and market opportunities The focus is strongly weighted toward new business generation , with account management following successful project wins. We're interested in speaking with candidates who demonstrate: Proven success in B2B solution or project-based sales Experience engaging senior stakeholders and running commercial discovery conversations A structured, thoughtful approach to qualification and pipeline management Strong written and verbal communication skills Professional presentation and credibility Self-motivation and resilience Industry experience is welcome but not essential - transferable consultative sales capability is more important. The Environment Hybrid working available (role advertised as Bristol-based - reasonable travel to office/client sites expected) Collaborative and supportive internal technical teams Established, stable organisation with a strong reputation in its sector Culture focused on quality, professionalism and teamwork Package £40,000-£50,000 basic salary OTE £70,000-£80,000 Full details of benefits available on application If you're looking for a sales role where credibility, structure and relationship-building matter more than hype - we'd welcome a conversation. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No View our and
Apr 06, 2026
Full time
Business Development Manager Bristol Hybrid working £40,000-£50,000 basic + £70,000-£80,000 OTE Our client is a long established and highly respected technology solutions provider operating at the premium end of their market. They partner with major private and public sector organisations to design and deliver bespoke collaboration and communication environments - from boardrooms and meeting spaces through to large multi-site deployments. They are now looking to appoint a commercially mature Business Development Manager to support continued growth and strengthen their sales capability. This role will suit someone comfortable operating at senior stakeholder level, running structured sales processes, and positioning tailored solutions rather than pushing products. The Role You will be responsible for developing new business opportunities while building strategic relationships within existing accounts. Key responsibilities include: Identifying and converting opportunities across workplace technology, integrated environments and collaboration solutions Prospecting and securing meetings with decision makers and budget holders Running structured discovery conversations to understand organisational challenges and priorities Collaborating with internal technical specialists to shape tailored proposals Managing opportunities through a disciplined sales process and maintaining accurate CRM records Developing account plans and expanding relationships post-sale Monitoring competitor activity and market opportunities The focus is strongly weighted toward new business generation , with account management following successful project wins. We're interested in speaking with candidates who demonstrate: Proven success in B2B solution or project-based sales Experience engaging senior stakeholders and running commercial discovery conversations A structured, thoughtful approach to qualification and pipeline management Strong written and verbal communication skills Professional presentation and credibility Self-motivation and resilience Industry experience is welcome but not essential - transferable consultative sales capability is more important. The Environment Hybrid working available (role advertised as Bristol-based - reasonable travel to office/client sites expected) Collaborative and supportive internal technical teams Established, stable organisation with a strong reputation in its sector Culture focused on quality, professionalism and teamwork Package £40,000-£50,000 basic salary OTE £70,000-£80,000 Full details of benefits available on application If you're looking for a sales role where credibility, structure and relationship-building matter more than hype - we'd welcome a conversation. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No View our and
