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Baltic Recruitment are currently recruiting for a Permanent UK Customer Service Specialist, for a client located in Newton Aycliffe. Reporting to the Sales Director - Europe, responsible for fostering a strong working relationship with sales and operations teams, collaboratively managing a shared portfolio. Proactively ensuring the timely handling of customer requests, enhancing the overall success rate of new business opportunities. Instilling a culture of customer satisfaction by promptly addressing inquiries and complaints via telephone or email in a fast-paced environment. Always embodying The Company's core values while striving to meeting and exceeding customer expectations. UK Customer Service Specialist Main Duties & Responsibilities: Promptly responds to customer inquiries through various channels such as phone, email, chat, or social media. Proactively engages with customers and prospects to build rapport and maintain high customer satisfaction. Collaborates with other departments to address and resolve customer issues, complaints, or concerns effectively and efficiently. Ensures that customer information, interactions, and transactions are accurately recorded in the company CRM. Collaborates with sales team to understand their needs and help achieve department specific goals. Assists customers with placing orders, tracking shipments, and resolving any issues related to the ordering process. Supports the Sales function by liaising with global suppliers to answer customer questions, request pricing, and source product samples for new projects. Assists with Quality issues, including CASE creation, and liaising with the Quality Manager for a prompt resolution. Assists customers with billing inquiries, processing payments, and resolving payment-related issues. Communicates promptly with all other impacted departments status updates and changes resulting from engagement with customers, suppliers, carriers, and other service providers. Responds promptly to requests from other departments in support of high customer service and satisfaction. Ensures sales process adoption & compliance while identifying opportunities for improvement. Participates in monthly quarterly review meetings (QRM) and assists with the onboarding of new customer opportunities. Assists sales team with administrative tasks for core processes, such as RFQ's, Proposals, and Cases. Stays informed about new products, services, and industry trends. Assists sales team with sample fulfilment, ensuring all samples arrive in a timely fashion with the appropriate paperwork. Proactively follows up with customers to ensure satisfaction after a purchase or problem resolution. Analyzes sales and inventory data to identify trends and opportunities for improvement. Maintains customer confidentiality and ensures customer service activities align with company policies and guidelines. Meets regularly with the Sales Director of Europe to give feedback to help improve customer service culture, response time and tools to improve customer's experience. Represents company in a positive, professional, and enthusiastic manner when working with suppliers, customers, carriers, service providers, and other employees. Assists with other projects or tasks as assigned. Attends company sponsored training as required for department. Communicates fully with Sales Director of Europe, including participation in regular one-on-ones. UK Customer Service Specialist Applicants: Minimum of 3-5 years' Customer Service experience with a record of excellence. Effectively communicates both orally and in writing to internal and external parties. Proficient in time management, organization, and problem-solving skills. Ability to measure against standards, communicate performance issues, and provide recommendations for improvement. Proficient in Microsoft Office tools. Ability to prioritize multiple projects and maintain strict deadlines. Ability to work independently with limited supervision. Ability to see a job or project through to final completion. Ability to work in a team environment. Excellent Listening Skills. Results-Driven. Ability to Work in Fast-Paced Environment. Company Benefits: Weekends Free to Spend with Family & Friends. Leadership Development Training. 100% Paid Private Employee Benefits: Medical, Dental, Life Assurance. Paid Time Off 20-30 Days a year based on tenure. Paid Floating Holiday for your Birthday. Salary is 24,500 - 32,000 . Working hours are 8:00am-4:30pm, Monday-Friday.

Job Title: Business Development Manager Location: Home based with travel Salary : 50k-55k + car (or car allowance) + 1/4 bonus COMPANY Our client is a well-established company with sites across the UK that maintain and repair Roller Shutters, Automatic doors Automatic Gates, Barriers, Turnstiles, Blockers and Bollards. The Company is continuing to grow at an exciting rate due to their excellent reputation and trusted expertise in their field. As a result, they are looking for engineers in all areas of the UK. ROLE Develop new sales leads and convert to installations. Surveying of site and creating accurate job costings using the BGB costing sheets with agreed margins to create quotations for customers. Provide a clear scope of work to the installation department project lead to facilitate a clean, efficient installation. responsible for reporting all monthly business forecasts to the BGB sales Director. Responsibility for developing business relationships with customers and maintaining such relationships. Ensuring all prospective jobs are logged on the C4 Windows CRM system so that reports and analysis can be generated based on sales/costs and margins. Be accountable for customer satisfaction through quality of the sale and precise communication. To support the BGB company strategy and drive this forward in the Business Development process. Be continually aware of the changes in compliance and product development. Additional bonus scheme for selling maintenance with installation sales. Assist Colleagues as and when required or directed by line manager. EXPERIENCE Experience with the surveying and the sale of Automatic Gates and Barriers is a necessity for this role. Other additional sales experience is an advantage. Experience in front line sales with excellent conversion rates with proven track record. Professional approach Personality- Self Motivated, Drive, Energy and Enthusiasm Good knowledge of BGB Product Range. Exceptional communication skills and the ability to deliver exceptional customer service. Be a self-starter with proven ability to multitask, while demonstrating excellent organisational skills. Professional approach always Commitment to deliver as expected. High attention to detail. Appropriate Business attire to be always worn. Customer focused. Full Clean Driving Licence

The role Are you a commercially minded contract management professional looking to make a real impact? We're seeking a Senior Contract Management Advisor to join our Contract Management Support Service (CMSS) , where you'll play a vital role in strengthening how we manage and deliver contracts across NRW. In this role, you'll provide expert advice and practical support on medium to high risk contract management activities across a diverse portfolio, including procurement, concessions, timber sales, energy contracts, grants, leases, and management agreements . You'll work closely with contract managers across the organisation, supporting them through the full contract lifecycle - from early scoping and mobilisation to delivery, performance management, risk and change control, and exit planning. By ensuring compliance with internal and external requirements such as governance, data security, anti fraud, and sustainability obligations, the post helps protect organisational interests while delivering value for money and effective risk mitigation. Your expertise will help ensure contracts are well governed, outcomes focused, and deliver genuine value. In addition to hands on contract support, the Senior Advisor plays a key role in mentoring and coaching colleagues, strengthening commercial capability and promoting best practice. The post contributes directly to NRW's strategic aims by improving ways of working, driving consistency and efficiency, and embedding robust governance and commercial standards across the organisation. This role sits at the heart of how NRW delivers its outcomes. You'll have the opportunity to influence how contracts are managed across the organisation, support colleagues to succeed, and ensure that robust governance and commercial best practice underpin our work. If you're motivated by collaboration, professional excellence, and making a difference through effective contract management, we'd love to hear from you. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Peter Lees at Interviews will take place week commencing 2 March 2026 through Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us The Contract Management Support Service (CMSS) sits within the Customer, Communication & Commercial Directorate and provides specialist contract management and commercial advisory support across NRW. The team works collaboratively across the organisation and with external partners, influencing internal and external stakeholders and contributing to the development of policy and best practice. Based in a flexible, primarily office based working environment , the team supports delivery across NRW sites and partner premises, with activities that may include delivering training, workshops, and presentations. CMSS is an enabling service, focused on improving governance, commercial capability, and consistency of practice. Team members operate in specialist advisory roles at Grade 6 , reporting to the Team Leader, CMSS Team 2 , with no direct line management responsibility but acting as mentors to less experienced colleagues and leading non complex technical programmes through matrix management. What you will do: Support Contract Managers on medium to high risk contract management activities, advising on contract management process, governance, and outcomes throughout the contract management life cycle. Provide specialist advice and guidance in order to manage commercial and sustainability risk, to improve ways of working and drive efficiency, as evidenced by improved value for money. Ensures internal and external compliance with requirements e.g. data security, anti-fraud measures and supply chain sustainability, challenging instances of non-compliance. Hold accountability under Managing our Money (NRW's financial scheme of delegation), ensuring robust, compliant and value for money outcomes, with the ability to work autonomously and to make decisions without line manager input when needed. Build and maintain influential and collaborative relationships with internal customers to ensure awareness of the opportunities, risks, and best practice relevant to contract management, influencing the work of our internal customers to provide positive outcomes. Manage the structured transition between contract award and service delivery, communicating with stakeholders. Mentor and coach others on commercial procedures, practices and techniques equipping them with the knowledge and skills to deliver their work in an effective and efficient manner. Undertake and obtain the CMPC expert qualification within 18 months of appointment if not already qualified to that level. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Chartered Institute of Purchasing & Supply (CIPS) - Level 6 Professional Diploma in Procurement and Supply (Full membership or nearing completion). Knowledge and understanding of relevant contract legislation and public sector policy. Substantial experience of influencing commercial decisions at a project or contract level. Experience of undertaking and leading commercial exercises, demonstrating success with their delivery. Transferrable experience of using commercial approaches to deliver business objectives. Knowledge and understanding of relevant contract legislation and public sector policy. Experience of undertaking high level and complex negotiations with supply partners. Welsh Language level requirements , TTJ Essential: Level A1 - Entry level Welsh language levels Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.

Contracts Manager M&E Maintenance We are seeking an experienced and proactive Contracts Manager to oversee the delivery of mechanical, electrical, and HVAC maintenance services across a diverse portfolio of commercial and industrial clients. This position plays a key role in ensuring all contracted works are delivered safely, efficiently, and in line with contractual, financial, and quality expectations. Key Responsibilities Manage end-to-end performance of multiple maintenance contracts, ensuring compliance with SLAs and KPIs Act as the primary client contact, building strong relationships and ensuring high customer satisfaction Oversee PPM, reactive maintenance, and minor project delivery across M&E and HVAC disciplines Monitor contract financials, including budgeting, forecasting, margin control, and reporting Lead and support engineering teams, including scheduling, resource allocation, and subcontractor management Ensure all works comply with statutory requirements, H&S legislation, and company procedures Conduct site audits, contract reviews, and performance meetings Identify opportunities for contract growth, additional works, and service improvements Prepare reports, proposals, and necessary documentation Skills & Experience Proven experience as a Contracts Manager (or similar role) within an M&E or HVAC maintenance environment Strong technical understanding of M&E and HVAC systems Excellent communication, client management, and negotiation skills Ability to manage multiple contracts and teams in a fast-paced environment Strong commercial awareness and experience managing contract budgets Knowledge of compliance requirements and health & safety standards Full UK driving licence What's On Offer Salary £50,000-£75,000 (DOE) Gross profit bonus - typically £10,000 £6,000 car allowance 28 days holiday + Christmas shutdown + bank holidays Genuine organic progression within a growing business WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.

Job Title: Asbestos Administrator Location: Bromley, Kent Salary/Benefits: 25k - 32k + Training & Benefits A well-known name within the Asbestos industry is seeking a highly organised and reliable Administrator to join their office in the South East region. Daily duties will include: proof-reading of reports, arranging appointments for surveyors / analysts, answering client enquiries and providing general administrative support to the business. Applicants must have a polite and professional attitude and will be comfortable undertaking a wide variety of duties, adapting to company needs. Our client is highly regarded within the industry and is able to offer competitive salaries and benefits packages, in addition to good training opportunities. Ideally, you will be located around: Bromley, Orpington, Bexleyheath, Erith, Dartford, Gravesend, Chatham, Maidstone, Sevenoaks, Sittingbourne, Sutton, Croydon, Epsom, Kingston upon Thames, Hounslow, East Grinstead, Oxted, Caterham, Redhill, Snodland, Aylesford, Grays, Tilbury, Barking, Hornchurch, Romford. Experience / Qualifications: Will have experience working as an Administrator, within an Asbestos Consultancy It would be beneficial to hold BOHS or RSPH qualifications relating to the industry, but this is not essential Strong written and verbal communication skills Must be comfortable liaising with clients directly Proficient in using IT software, such as: Microsoft Office applications, TEAMS and Tracker Able to commute to the office Strong literacy and numeracy skills The Role: Conducting a variety of administrative tasks within a busy Asbestos consultancy Handling incoming enquiries from clients, answering in a timely manner or directing to the right department Overseeing the diary for site staff, including the booking, rearranging and cancellation of appointments Receiving technical reports and processing accordingly (proof-reading, amending and sending onto clients) Booking transport and accommodation for members of staff Ordering of uniforms and materials Updating the company database accordingly Maintaining strong working relationships with clients Acting as the first port of call for site staff and clients Alternative job titles: Asbestos Coordinator, Asbestos Project Administrator, Asbestos Project Coordinator, Asbestos Office Manager, Lead Asbestos Administrator. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026

Head of Event Operations - Exhibitions £70,000 - £75,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

New Business Project Executive Recruiter: Manpower Salary: 26,000 - 29,000 per annum Job Type: Full-time, Permanent The Role Manpower is recruiting on behalf of our client for a New Business Project Executive. This is an excellent opportunity for an experienced administrator with strong communication skills and confidence in handling data to join a commercially focused team supporting new business activity. The role will work closely with the Site Manager, supporting new business growth, improving profitability, and ensuring the smooth onboarding of new customers and products. Key Responsibilities Commercial & Sales Support Provide commercial support to designated Sales teams, including product enquiries, sample requests, and general commercial queries for both new and existing business. Act as a commercial contact for house account customers, managing all related enquiries. Support customer engagement activities to assist with lead generation and sales growth. Product, Data & Process Management Manage the Product Data Management (PDM) process, ensuring requests are completed within agreed timescales. Track and report on open PDM requests, providing updates and identifying opportunities for process improvement. Manage trial and sample stock processes, including roll stock and A4 samples, ensuring fast and efficient turnaround. Project & Industrialisation Support Support and manage site projects, ensuring a Right First Time approach to new business onboarding. Monitor progress and report on all allocated projects regularly. Support ad-hoc projects to assist the wider commercial function. Pricing & Profitability Manage and update quarterly Price FX implementations. Identify, validate, and support the delivery of profit improvement (Value Plus) initiatives. Quality, Hygiene & Compliance Adhere strictly to organisational hygiene rules and procedures, including personal hygiene standards and the correct use of protective equipment. Maintain an understanding of quality standards, data integrity, and product integrity requirements. Skills & Experience Required Proven experience in an administrative or coordination role. Strong Excel and analytical skills with the ability to manage and interpret data. Excellent verbal and written communication skills. High levels of customer service for internal and external stakeholders. Ability to build effective working relationships at all levels. Strong attention to detail and organisational skills. Commercial awareness is desirable. What's on Offer Salary of 26,000 - 29,000 per annum, dependent on experience. A varied and commercially focused role with exposure to new business and project work. Opportunity to develop within a supportive and professional environment. Please APPLY now or contact the Manpower Team on (phone number removed) for more information

A vacancy has arisen within the Building Division for a part-time, Area Installations Manager to work as part of a job share, working 2.5 days per week. The ideal candidate must be located within the Heathrow area and have a full UK driving licence, however, there may also be some additional travel across the UK. In return, you will receive a competitive salary. Our client is the leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner city high rise projects and social housing providers where a diverse product range and outstanding service sets them apart. Their investment in the largest field based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are an Equal Opportunities company and abide by the Equalities Act 2010. The Area Installation Manager role: As an Installations Manager you will have full responsibility for leading and managing the installation service across the area, by providing a high level of service to their clients, managing and co-ordinating subcontract fitters to meet demands and work to the Company quality standards, and ensuring that timescales are met. Key responsibilities of the Area Installation Manager role will include: Co-ordinating Installation teams to meet the demanding quality and service requirements. Recruitment of sub-contract labour to provide an adequate fitter capacity. Ensuring area performance targets are achieved. Administrative duties in accordance with the role. A professional manner and promotion of the company image. You must be: Able to communicate confidently with people at all levels. Self-motivated and willing to work as part of a dynamic team. Able to work under pressure to maintain deadlines. Computer literate. Personally presentable at all times. To succeed in this Area Installation Manager role, you will also have: Experience of working within fast-track building processes and the furniture industry. Knowledge of installations. Hands-on approach. Excellent interpersonal skills Excellent organisational and time management skills. Experience of managing people. This position will be rewarded with a competitive salary. In order for you application to be taken further, please state your required salary. If this sounds like the perfect opportunity for you and you d like to become their Area Installation Manager, then please click apply today don t miss out, they would love to hear from you!

Are YOU the Relationship-Building, Revenue-Driving Superstar We're Looking For?Who are you? You're a people-person with commercial instincts. You love building relationships, spotting opportunity, and turning goodwill into real-world results. You're just as happy sliding into DMs, sending thoughtful handwritten notes, or jumping on a call with a potential partner as you are tracking who's driving sales and doubling down on what works. You understand that growth doesn't always come from ads alone - sometimes it comes from word of mouth, trust, and genuine human connection . You enjoy nurturing relationships over time and get a buzz from seeing referrals, partnerships, and collaborations turn into measurable revenue. Most importantly, you're ambitious and eager to grow. You see this role as a chance to develop elite skills in partnerships, persuasion, community building, and commercial growth. If you're not interested in learning fast, taking ownership, and becoming exceptional at what you do, this won't be the right fit. We move quickly, so expect responsibility early and plenty of opportunity to prove yourself. Who are we? We're a UK-based, world-serving brand in the drinkable supplement space (think Red Bull but we're not an energy drink). We create delicious, functional drinks packed with clinically-researched ingredients that help our customers perform better, think clearer, and feel stronger. And beyond the products, every sale we make helps feed and nourish a child for a year through our charitable partner - something we're incredibly proud of. As we grow, referrals, partnerships, and advocacy are becoming a major pillar of our future growth. That's where you come in. What's the role? As our Referral & Partnerships Executive , you'll be responsible for helping turn customers, creators, and partners into active advocates. This is a hands-on, relationship-driven role with a direct impact on revenue. Your responsibilities will include: Referral Programme Activation & Growth Actively encouraging customers to use and share our referral programme Identifying customers with high referral potential and nurturing them Helping improve referral incentives, messaging, and engagement Tracking referral performance and spotting opportunities to grow it further Affiliate & Influencer Support Recruiting, onboarding, and supporting affiliates and influencers Building genuine, long-term relationships (not transactional, spammy ones) Helping partners understand what works best when promoting our products. Supporting opportunities to whitelist partner social media accounts Best Customer Nurture & VIP Experience Identifying our most valuable and loyal customers Creating moments of delight through handwritten notes, surprise gifts, and unexpected bonuses Supporting reactivation of lapsed high-value customers through thoughtful outreach Community & Group Growth Helping nurture and grow our customer Facebook Group Encouraging engagement, sharing, and advocacy within the community Spotting potential ambassadors, affiliates, and partners from within the group Pro & Partner Liaison Supporting relationships with our "Pro" partners (including athletes, olympians and sportstars) Assisting with recruitment of new Pro partners using proven internal methodsHelping ensure partners feel supported, valued, and motivated Cross-Team Collaboration Working closely with Customer Services, Marketing, and the wider team Feeding insights back into campaigns, offers, and future initiatives Your Skills & Experience You don't need decades of experience - but you should have a strong foundation and a desire to grow fast. Ideally, you'll have experience or interest in several of the following: Relationship-Driven Growth: Partnerships, affiliates, influencers, referrals, or community building Communication Skills: Confident, friendly, and persuasive in writing and conversation Commercial Awareness: You understand that relationships ultimately need to drive results Organisation & Follow-Up: You're good at keeping track of conversations, opportunities, and next steps Customer Psychology: An interest in why people recommend, refer, and advocate Digital Confidence: Comfortable using tools, spreadsheets, CRMs, and dashboards Initiative & Ownership: You don't wait to be told - you spot opportunities and act Ambition to Excel: Evidence you've pursued excellence in something - work, sport, study, or a personal project Adaptability & Learning Speed: You thrive in fast-moving environments and enjoy learning new skills Why You'll Love It Here Direct access to the CEO and senior leadership - no corporate layers A fast-track learning environment covering partnerships, persuasion, and growth A role with visible, measurable impact on revenue Clear progression into a Manager role as the channel scales Huge variety - no two days are the same Free access to our nootropic products to boost your own performance Be part of a brand that genuinely makes a difference in the world Are we talking to YOU? If you love people, partnerships, and the idea of turning genuine relationships into meaningful growth - while rapidly developing high-value commercial skills - we'd love to hear from you. This is a rare opportunity to help build a powerful referral and advocacy engine from the ground up, while growing into a seriously valuable operator in the process. Sound like you? Apply now - and let's see if you're the next Referral & Partnerships Executive to join the mission

A vacancy has arisen within the Contract New Build Team for a Business Account Manager covering business in the South East Area and potentially other parts of the UK. The ideal candidate will live in the Chelmsford area. There may be a requirement for overnight stays. You will join them on a full-time, permanent basis and in return, you will receive a competitive salary. As the UK market leading Kitchen, Bedroom and Bathroom fitted furniture manufacturer, our client have had unsuppressed growth over the last 50 years, with an emphasis on providing a high standard of products and service. They are currently seeking the very best people, to further strengthen their position within the industry by appointing dedicated individuals to share in their success. The Business Account Manager role: The successful candidate will be responsible for managing the Company s successful relationships already in place with their New Build Contractors, by presenting a professional sales ability and promoting the Company s high standard of products in new build homes on sites throughout the area. Key responsibilities of the Business Account Manager role will include: Servicing and managing existing accounts to a high standard. Managing and controlling call offs, preparing quotations, amendments, managing debt and customer expectations, in addition to proactive management of delivery dates, extras and variations. Achieving turnover growth within existing and new accounts, sales experience is desirable. Maintaining an in-depth knowledge of the industry s customer base and competitors. This is an integral role within the Company and will require you to take full responsibility for managing the customers requirements across the area. You must be: Able to communicate confidently with people at all levels to develop existing relationships with Architects, Specifiers, Site/Project Managers, Buyers, Senior Managers and Directors. Able to work under pressure. Self-motivated and able to maintain deadlines. Willing to work as part of a dynamic team To succeed in this Business Account Manager role, you must have: Experience of working within fast-track building processes dealing with Contractors, ideally within the Kitchen, Bathroom or Bedroom industry. Knowledge of the industry, company s terms of trading, range of manufactured and bought out products and all major competitors. Excellent organisational and administrative skills. The ability to think outside the box to find solutions. A full UK driving licence. This position will be rewarded with a competitive salary. In order for you application to be taken further please state your required salary. If this sounds like the perfect opportunity for you and you d like to become their Business Account Manager, then please click apply today don t miss out, they would love to hear from you!

PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form. Title: Events Manager Salary: Circa £40,000 Hours: 35 hours per week Contract type: Fixed-term contract for 18 months Reports to: Head of Philanthropy Key relationships : Internal : Philanthropy Team, Corporate Team, Comms Team, CEO. External : UNHCR Goodwill Ambassador team and Branch Office. UNHCR Private Sector Partnerships Team. Location: WeWork, 1 Mark Square, London EC2A 4EG (We operate a hybrid working policy with at least 1 mandatory office attendance per week) WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. JOB PURPOSE This is a pivotal role in supporting and elevating our philanthropy and partnerships programmes which have seen significant growth in recent years. You will play a key part in helping the Private Partnerships & Philanthropy (PPH) team cultivate meaningful relationships with ultra-high-net-worth individuals (UHNWIs), major donors, foundations, and corporate partners through high-quality events that inspire, engage, and deepen commitment to the refugee cause. We are looking for a creative and strategic professional who thrives on delivering impactful experiences for influential audiences. You will have proven expertise in managing complex, high-profile events, exceptional communication and project management skills, and the ability to craft compelling event themes that connect supporters to UNHCR s global mission. Working closely with the PPH team and international colleagues, you will design and execute a portfolio of bespoke in-person and virtual events - from intimate donor briefings to large-scale gatherings - that showcase UNHCR s priority programmes and leadership. Your role will be central to engaging existing supporters and attracting new philanthropic partners. If you are passionate about creating transformative experiences that drive social impact and have the skills to deliver at the highest level, we would love to hear from you. Why us? We are an ambitious and fast-moving organisation backed by the incredible reach of UNHCR. You get the best of both worlds: the ability to innovate quickly and the opportunity to work with extraordinary speakers and colleagues across a global network. Based in the vibrant Shoreditch/Old Street area, we offer an inclusive and welcoming culture that values creativity, bold ideas and collaboration. ROLE RESPONSIBILITIES Design and deliver a programme of impactful events that advance the Private Partnerships & Philanthropy (PPH) strategy and inspire our audiences- from exclusive gatherings for major philanthropists to bespoke receptions for corporate partners. Lead the strategic vision and execution of all events, shaping concepts that align with organisational priorities, overseeing beginning-to-end project management, and ensuring excellence in delivery, budget management, and stakeholder engagement. Influence and manage senior relationships across UK for UNHCR and global UNHCR teams, acting as a trusted advisor on event strategy and implementation to secure buy-in and collaboration. Collaborate with Philanthropy and Partnerships Team to ensure events support donor cultivation and stewardship journeys, driving deeper engagement and long-term support. Leverage insights to craft compelling event narratives and experiences that resonate with high-value supporters and reflect UNHCR s global mission. Establish measurement frameworks to evaluate event success, inform future strategy, and demonstrate impact to internal and external stakeholders. Champion refugee storytelling, ensuring refugee voices and lived experiences remain central to all events content and design. Share best practice across UK and global markets, contributing to international knowledge exchange, training, and innovation in donor engagement. Data Management ensuring events data is recorded on Salesforce in a timely and accurate fashion. PERSONAL SKILLS & EXPERIENCE Essential Experience, Skills & Knowledge Proven track record in designing and delivering bespoke, high-quality events designed for influential audiences, including UHNWIs and senior corporate leaders, that strengthen relationships and drive engagement. Experience working with high-profile individuals on events this could be celebrities, high profile speakers, well-known academics or renowned artists engaged to deliver special a special event experience. Exceptional organisational and time management skills, with the ability to prioritise and deliver under pressure in a fast-paced environment. Excellent communication and influencing skills, both written and verbal, with the ability to engage senior stakeholders and inspire confidence. Proven ability to lead cross-functional project groups, facilitating productive collaboration and driving consensus on strategic event objectives. Meticulous attention to detail, ensuring excellence in creative content, copy, and overall event presentation. Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Desirable Skills/Experience Experience of using technology to create innovative and experiential event experiences. Experience of working in a complex, multi-stakeholder environment. Experience of working at an international development, human rights, or humanitarian NGO. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: Midday 16th February 2026 Interviews date: Week commencing 23rd February 2026 If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us . We will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Closing Date: 15 February 2026 Save the Children UK has an exciting opportunity for a knowledgeable and collaborative individual with extensive Gift Aid experience to join us as our Gift Aid Manager , to lead a valuable income stream for Save the Children UK. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As Gift Aid Manager , you will oversee our end-to-end Donation Gift Aid programme, working closely with fundraising, data, finance and external partners. You'll need to be confident, hitting the ground running, building strong relationships quickly, and taking ownership of complex, cross-organisational processes. We are looking for a true Gift Aid professional. This is not just a data or process management role: you will be the organisation's go-to authority on Gift Aid, providing expert advice and training, leading assurance activity, shaping strategy and building capability across teams. This role sits at the heart of that income, ensuring we maximise every eligible pound while meeting the highest standards of compliance, assurance and supporter experience. In this role, you will: Act as the internal expert and trusted adviser on Gift Aid for fundraising, data and finance teams Oversee the end-to-end Gift Aid programme, ensuring compliance, accuracy and an excellent supporter experience Develop and deliver a Gift Aid strategy to maximise income and identify new opportunities across fundraising Ensure full compliance with HMRC Gift Aid regulations, leading on regulatory change and liaising with HMRC Own organisational Gift Aid knowledge management, including documentation, guidance and training Lead Gift Aid assurance and audits, ensuring HMRC-audit readiness and issue resolution About you To be successful, it is important that you have: Extensive practical knowledge of HMRC Gift Aid regulations, with experience of Gift Aid management and/or auditing Experience working with Gift Aid data and supporter databases (Salesforce preferred), and managing end-to-end, data-driven processes Strong understanding of charity fundraising income streams and related regulations, including data protection Proven ability to manage multiple priorities and projects, delivering to deadlines Excellent communication skills, including experience explaining complex Gift Aid requirements and delivering training or guidance Commitment to Save the Children's vision, mission and values. What we offer you: Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here. Closing date: Midnight on Sunday 15th February Ways of Working: The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview . Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Marketing Manager, Supporter Retention Contract: Permanent Full Time, 35 hours per week Location: London UK UK hybrid working a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person Salary: £44,168 - £46,493 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team. About the role As our Marketing Manager Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications. In this role, you will: Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals). Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications. Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation. Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience. Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys. Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty. Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms. Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions. Although not essential, we d prefer you to have: Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds). Professional Qualification: CIM/IDM Qualification or equivalent professional qualification. Non-Profit Experience: Prior experience working in the Non-Profit or International Development Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!