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Select how often (in days) to receive an alert: Solutions Architect Department: INFORMATION TECHNOLOGY City: London Location: GB INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The Data Platform Architect is accountable for the technical architecture of the enterprise data platform, ensuring it meets the demands of a growing data estate while maintaining performance, cost efficiency, security, and alignment with enterprise architecture standards. This role will be expected to own the internal technical architecture (compute and storage design, ingestion framework patterns, data modelling standards, andaccess control architecture, platform performance and capacity planning, and establishing architectural authority, documenting design decisions, and ensuring knowledge retention within Burberry. This role defines the architecture, sets the standards, provides design governance, and ensures what is built is consistent, scalable, and aligned to the enterprise technology strategy. The architect participates in cross-functional squads where architectural input is required, providing design guidance for complex data initiatives. ACCOUNTABILITY BOUNDARIES AND KEY INTERFACES Accountable for platform architecture, standards, technical guardrails, architectural roadmap and design assurance for the enterprise data platform. Not accountable for day-to-day platform operations or individual data product delivery, but accountable for the architectural standards those teams consume. Key interfaces include Enterprise Data, Enterprise Platforms & Operations, Data Governance, Cyber Security, Solution Architecture, MLOps/AI teams and strategic technology vendors. RESPONSIBILITIES Design and maintain the platform's technical architecture, including compute/storage design, ingestion frameworks, access control, performance tuning, and capacity planning. Define and maintain architectural standards and guardrails (naming conventions, environment management, deployment pipelines, partitioning strategies, and cost optimisation patterns). Own platform cost modelling and FinOps governance, defining cost allocation patterns and identifying optimisation opportunities. Align with the Data Senior Solution Architect and Data Solution Architects to ensure consistency with enterprise data architecture and models. Translate architectural direction into practical engineering guidance for Data Platform Engineers and Data Engineers, ensuring teams can implement within defined standards without requiring bespoke architectural intervention for standard use cases. Design data ingestion architecture (batch, micro-batch, and streaming) with clear boundaries for system-to-system integration. Define architecture for the semantic layer and self-serve analytics infrastructure. Provide input to data squads for complex data products and support Data Product Managers and Data Engineers where architectural complexity requires it. Ensure architecture supports emerging requirements, including agentic AI data infrastructure, MLOps productionisation, and advanced analytics. Collaborate with the Senior Manager, Data Platform Engineering (within the Enterprise Platforms & Operations team) to ensure platform operations are aligned to the target architecture, providing feedback on feasibility and translating architectural decisions into implementable guidance. Collaborate with the Senior Manager, Data Engineering (within the Enterprise Data team) to ensure data engineering work follows defined patterns and standards. Own the data platform roadmap from an architectural perspective, defining how the platform evolves over time (e.g.,SAP BW transition/retirement path, Databricks maturation, Datasphere integration layer decisions). Contribute to enterprise architecture governance forums, representing data platform considerations in broader technology decisions. Provide architectural input to vendor and tooling decisions, evaluating technology options and providing recommendations for platform evolution. Maintain comprehensive documentation of design decisions, patterns, standards, and trade-offs. Define non-functional platform architecture standards covering resilience, backup/restore, disaster recovery, observability, service levels, auditability and operational readiness. Define platform security and privacy architecture in partnership with Cyber Security and Data Governance, including PII handling, access recertification, audit logging and retention patterns. Establish architecture decision records, exception/waiver processes and design scorecards so deviations from platform standards are visible, time-bound and governed. Maintain platform adoption, performance, cost and standards-compliance metrics, using them to guide roadmap priorities and architecture governance decisions. PERSONAL PROFILE Deep expertise in Databricks (Unity Catalog, Delta Lake, Spark, Databricks SQL) or equivalent Lakehouse platforms, including administration, cost management, and performance optimisation. Strong understanding of cloud-native architecture principles, cost models, and practical experience with CI/CD pipelines and environment strategies. Proven implementation of data security (encryption, RBAC, column/row-level security, data masking). Strong understanding of ingestion and pipeline architecture patterns for diverse source systems. Experience with SAP data landscapes (BW, Datasphere, S/4HANA data flows) is highly desirable given the Burberry technology estate. Experience defining architectural standards and patterns that engineering teams implement and comfortable setting direction without hands-on delivery. Experience working within a centralised architecture function that engages flexibly with delivery squads. Ability to communicate architectural decisions to both technical and non-technical stakeholders. Experience establishing architectural authority in environments transitioning from outsourced to in-house ownership is beneficial. Experience defining non-functional requirements and architecture patterns for enterprise-grade resilience, observability, disaster recovery, data lifecycle management and operational readiness. Experience using architecture decision records, design authorities, exception management and measurable standards adoption to embed architectural governance without slowing delivery.

Senior IT Engineer (L3) Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a Senior IT Engineer (L3) in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the Senior IT Engineer (L3) role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.

This role requires the expertise of a Linux Administrator to support and develop Linux infrastructure and enterprise networking within a highly technical engineering environment. You will join a skilled Infrastructure Team responsible for designing, implementing and supporting Linux systems across both corporate and secure environments. Working closely with engineers, project teams and cyber security specialists, you will play a key role in delivering reliable, secure and scalable infrastructure that supports critical business and client projects. The team is responsible for a broad range of technologies and services, providing Linux and networking expertise across the business. Alongside supporting existing infrastructure, you will help drive continuous improvement and contribute to the development of modern, secure infrastructure solutions. This is an excellent opportunity to join a growing technology company where you will have genuine ownership, a varied workload and the chance to influence how Linux and network services are delivered across the organisation. Linux Administrator essential Requirements: Strong Linux administration experience (physical and virtual) Debian or Red Hat Linux distributions Networking knowledge Strong troubleshooting and problem-solving skills Understanding of Linux security Knowledge of infrastructure automation tools such as Ansible, Landscape, Foreman or Satellite Experience with scripting or programming for administration and automation tasks Appreciation of secure-by-design and DevOps principles Position : Linux Administrator Location : Cambridge Salary : 40-55k Benefits: Profit share scheme, Pension, Life assurance, Private medical insurance, Free lunch and refreshments), 25 days holiday, Relocation assistance Apply: jamie AT enterpriserecruitment DOT com

You'll join a collaborative IT team and play a key role in maintaining and improving critical infrastructure while supporting major transformation initiatives, office relocations, and future cloud and virtualisation strategies. Key responsibilities include: Managing and maintaining LAN/WAN infrastructure, Cisco networking, Meraki wireless environments, and core network services. Supporting and administering VMware vSphere environments and enterprise server hardware. Taking ownership of infrastructure patching and ensuring systems remain secure and compliant. Monitoring infrastructure performance using enterprise monitoring tools and proactively resolving issues. Managing storage, backups, and data protection solutions. Supporting infrastructure migration, modernisation, and decommissioning projects. Acting as a 3rd line escalation point for complex server, network, and hardware issues. Working with vendors and third-party partners to resolve infrastructure-related incidents. Supporting cybersecurity initiatives, compliance requirements, and remediation activities. Maintaining accurate technical documentation and operational procedures. Desirable Previous experience in an Infrastructure Analyst, Infrastructure Engineer, or 3rd Line Support role. Strong Cisco networking knowledge, including switching, VLANs, routing, STP, and LACP. Experience administering VMware vSphere environments. Knowledge of enterprise server hardware, ideally HP ProLiant environments. Experience with backup, disaster recovery, and infrastructure monitoring solutions. Understanding of security best practices and compliance frameworks. PowerShell scripting skills would be advantageous. Strong troubleshooting skills and a proactive approach to infrastructure management. Excellent communication skills with the ability to engage technical and non-technical stakeholders. This role will give you the opportunity to work on major infrastructure and technology transformation projects. Provide you exposure to cloud, virtualisation, and modern infrastructure technologies. You will have a varied role combining BAU support, project delivery, and strategic infrastructure planning while being part of a supportive and collaborative team culture. Infrastructure Analyst - Network & Systems (permanent) Location: London (Hybrid) Salary: £40,000 - £52,000 + Benefits If this sounds like something you are interested in then i'd be happy to discuss the opportunity in more detail! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Your Company: NET Recruit are delighted to be partnering with a well-established and forward-thinking manufacturing organisation who are seeking an experienced IT Security Engineer t o join their team in a full-time, permanent capacity. This organisation has built a strong reputation within its sector through continual investment in technology, infrastructure and innovation. With a complex enterprise environment spanning both corporate IT and operational technology (OT), the business is committed to maintaining secure, resilient and future-ready systems that support business continuity and operational excellence. Your Roles and Responsibilities: While in this position your duties may include but will not be limited to : Acting as the primary technical authority for cyber security across corporate IT and operational technology environments Leading the investigation, triage and resolution of security incidents, working alongside managed security service providers to ensure timely remediation Monitoring and managing enterprise security platforms, including EDR, SIEM, NDR, email security, firewalls and network access control solutions Owning and managing the organisation-wide patching schedule across servers, endpoints and business-critical applications Conducting vulnerability assessments and ensuring identified risks are effectively prioritised and remediated Managing network security infrastructure, including next-generation firewalls, SASE technologies and zero-trust network principles Supporting the security and resilience of manufacturing and operational technology environments, ensuring appropriate segmentation between IT and OT networks Administering Active Directory, Group Policy and identity management controls while supporting the ongoing development of hybrid cloud environments Designing, delivering and continuously improving the organisation's cyber security awareness programme, including phishing simulations and user education initiatives Developing and maintaining security policies, procedures and documentation to ensure compliance with industry standards and best practice Supporting backup, disaster recovery and business continuity planning while coordinating planned maintenance and change activities Working closely with internal stakeholders, external suppliers and third-party partners to continuously strengthen the organisation's overall security posture What You Will Need to Apply: The ideal candidate for this role will have significant experience working within infrastructure, cyber security or network security engineering positions, ideally gained within a large enterprise or manufacturing environment. Applicants should possess extensive technical knowledge across a broad range of security technologies, including enterprise firewalls, endpoint detection and response (EDR), security information and event management (SIEM), network detection and response (NDR), Secure Access Service Edge (SASE), network access control (NAC) and enterprise email security platforms. Candidates should have proven experience managing organisation-wide patching strategies, vulnerability management programmes and incident response processes, alongside strong knowledge of Active Directory, Windows Server environments, virtualisation platforms and enterprise networking technologies. Experience securing operational technology (OT) environments or manufacturing infrastructure would be highly advantageous, as would exposure to cloud security technologies across Azure or AWS. Relevant industry certifications such as CompTIA Security+, CySA+, CISSP, CISM or similar would also be beneficial. The successful individual will be analytical, proactive and highly organised, with exceptional problem-solving abilities and excellent communication skills. They will be capable of building strong relationships across technical and non-technical teams while promoting a positive security culture throughout the organisation. What You Will Get in Return: For the successful candidate, a highly competitive salary and benefits package will be offered, reflective of experience and technical expertise. This role presents an outstanding opportunity to take ownership of cyber security within a large and technically diverse organisation, working across enterprise infrastructure, manufacturing systems and emerging cloud technologies. The successful candidate will have the opportunity to influence long-term security strategy, lead meaningful projects and work with a broad range of modern security technologies within a collaborative and supportive environment. Joining an organisation that continues to invest heavily in its technology estate, you will enjoy significant opportunities for professional development, technical progression and long-term career growth while making a genuine impact on the security and resilience of a business-critical operation.To discuss further, please do not hesitate to reach out to: Suzi Kocovska - Recruitment Partner M: E:

The Just Recruitment Group Ltd is currently recruiting for an Infrastructure Support Engineer for an engineering manufacturer, based in Tiverton, Devon.An experienced Infrastructure engineer is required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices.This role would suit an all-rounder seeking to move into a 3rd line support and engineering position, offering extensive experience in IT. This is a great opportunity to take the next step in your career as the company embrace modern workplace technologies and see to invest across the IT estate.Ideally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements.The postholder will be supporting modernising every aspect of the IT estate from technology to process. They will be instrumental in guiding the implementation, selection of the technology and ultimately providing the technical expertise to fulfil the requirement. You will be supporting a Wintel based on premises infrastructure with an overall strategy of 'serverless computing' with cloud-based technologies forming the future of the infrastructure. Analysing this existing infrastructure and suggesting / researching improvements that align with the overall strategy. Ensuring cybersecurity objectives are met along the way.You will be required to assist the support desk team with end user support escalations and be a key player in redefining how IT services are delivered and supported. You will be monitoring and maintaining all aspects of the infrastructure, so experience of preventive maintenance and predictive failure analysis will be required. Key requirements / SkillsEssentialIT Helpdesk and end user support experienceMicrosoft 365 Administration User and License SharePoint ExchangeMicrosoft Cloud Technologies Intune (Autopilot deployments) Entra (apps, security & governance incl. MFA and Conditional access)Windows Server () Server hardware (servers/storage)Active directory,Hyper-VFamiliar with firewall configuration fundamentals.Experience of backup methodologies and management.DesirableNetworking (DNS, DHCP, TCP, IP/ Subnetting and Vlans,Cyber Essential Certification (process and implementation)Cloud delivered VoIP systems (Teams Voice)SQL ServerVeeam / Backup technologies in generalIdeally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements.Daily duties will include: Undertake project related tasks designed to improve and support the IT estate. Participate in change management activities to ensure services are delivered in a coordinated and supported manner. Assist IT support team with escalations related to IT systems outside their remit. Producing documentation as required to assist with and improve their workflows and those of the wider company. Support end user movement activities (starter / mover / leaver). Incl. device and account provision. Monitor and maintain the infrastructure, undertake regular patch / upgrade activities. Identify areas and processes that can be automated and streamlined. Monitor and respond to security incidents. Providing remediation as well as continuous improvement in this area.Working hours are 9.00am to 5.00pm Monday to Friday with some flexibility for occasional work outside of core hours for upgrades / maintenance.Some travel to UK and European branch sites may be required from time to time.Due to the operational requirement this is primarily a site-based role, however, some hybrid working is available after probation and for project-based work. BenefitsIn return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking.For more information on this position, please contact Just Recruitment Group Ltd on telephone quoting job reference TB75.Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

Job Title: IT Maintenance Engineer Location: Plymouth office and field based, supporting partner locations as required Salary: £32,000 to £35,000 per annum (depending on experience) Job Type: Full-time, Permanent Working Hours: 8.5 hours per day, 40 hours per week within our opening hours of 8am - 6pm with a 30-minute lunch. Monday to Friday with additional On Call and Overtime support available Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: The IT Maintenance Engineer is a hybrid field-based and remote support role based from the Plymouth office, responsible for maintaining, supporting and improving partner technology environments. The role combines proactive maintenance, infrastructure support, end-user support and basic communications engineering. Travel across the south-west of England is required, with a company van provided for business use. Key Responsibilities: Undertake scheduled maintenance visits to partner sites as required. Provide remote IT and communications support via phone, email and remote tools. Perform infrastructure health checks and preventative maintenance activities. Support Microsoft 365, Windows, networking and end-user technologies. Assist with VoIP, internet connectivity and telephony troubleshooting. Maintain accurate documentation and ticket updates within HaloPSA. Support project delivery, installations and technology refresh programs. Act as Flotek's on-site technical representative and trusted advisor. Travel Requirements: Regular travel to partner locations as required, primarily from the Plymouth office base, using a company-provided van. Full driving license required. Company van provided for business travel. The van is to be used in line with Flotek company vehicle policies. Occasional overnight stays may be required. About you: Essential Skills & Experience: 3+ years in MSP, Infrastructure, IT Support or Field Engineering. Strong Microsoft 365 administration and troubleshooting skills. Windows desktop and server support experience. Knowledge of Active Directory and Microsoft Entra ID. Networking fundamentals including switching, wireless, VLANs and firewalls. Excellent communications and documentation skills. Desirable Skills: VoIP and hosted telephony experience. Experience with Gamma, CallSwicth, and Teams Voice or similar platforms. Ticketing system experience. Cyber security awareness and best-practice knowledge. Benefits: Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts. Company van provided for business use. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Field Engineer, Field Engineer, Network Support Engineer, 2nd Line Engineer, ICT Support Engineer, IT Engineer, Technical Support Engineer, may also be considered for this role.

IT Solutions Engineer is sought by an ambitious, high-growth AI start-up based in the heart of Birmingham. As they move into hyper scale they are looking for someone who enjoys rolling up their sleeves, solving problems and helping a business embrace technology in smarter ways. This is a unique opportunity for an experienced IT professional who is equally comfortable managing day-to-day IT operations as they are driving AI adoption across the organisation. You'll take ownership of their internal technology estate while identifying opportunities to automate processes, improve productivity and help our teams get the very best from modern AI tools. If you're the sort of person who hears "we've never done that before" and immediately starts researching solutions this is the role for you! The Role As a IT Solutions Engineer you'll take ownership of the company's internal technology function, ensuring our people have secure, reliable systems that enable them to do their best work every day. Alongside this, you will play a key role in identifying practical opportunities to introduce AI into business processes, automating repetitive tasks and helping every department become more productive through intelligent use of technology. This is a genuinely hands-on role where no two days are the same. You'll be trusted to identify problems, propose solutions and deliver meaningful improvements across the business. This IT Solutions Engineer based near Birmingham will be responsible for: - Managing the Microsoft 365 environment, including users, licensing, Exchange, Teams and tenant administration. - Owning SharePoint administration, permissions, document structure and retention policies. - Managing the complete joiner, mover and leaver process. - Supporting users with laptops, desktops, mobile devices and day-to-day IT issues. - Managing Intune, device security and endpoint management. - Maintaining networking across office environments including Wi-Fi, firewalls and connectivity. - Managing Cyber Essentials controls and maintaining security best practice. - Overseeing backups, disaster recovery and business continuity. - Managing suppliers, software licensing, hardware assets and the IT budget. - Identifying where AI can deliver genuine business value across different departments. - Establishing AI governance, security and data access policies. - Training colleagues on AI tools and driving company-wide adoption. About You You'll probably have: - Several years' experience managing IT within an SME or fast-growing business. - Strong Microsoft 365 administration experience. - Experience with Entra ID, Intune and endpoint security. - Knowledge of networking, firewalls, Wi-Fi and business infrastructure. - Experience administering modern SaaS platforms. - A genuine interest in AI and automation. - Experience implementing new technologies and encouraging user adoption. - Excellent communication skills with both technical and non-technical stakeholders. Experience with Microsoft Copilot, AI agents, workflow automation or low-code platforms would be highly beneficial. Personality Most importantly they are looking for someone who doesn't need to know everything on day one. If you come across something you've never worked with before, your instinct is to go away, learn it, experiment, and come back with a solution. That attitude is far more valuable to us than someone who simply ticks every technical box. Why Join Us? You'll be joining at an exciting stage of growth where your work will have genuine visibility and impact. You'll work directly with senior leadership, help shape our technology roadmap, introduce modern AI capabilities across the business and build solutions that make a real difference every day. This company believe in the power of face to face collaboration so this is a predominately on-site role that offer's a solid base salary, 10% bonus, private healthcare but most importantly extensive progression opportunities. IT Solutions Engineer Birmingham city centre

IT & Infrastructure Lead Location: Melton, East Yorkshire Salary: Up to £55,000 Permanent Site-based We're recruiting an IT & Infrastructure Lead for an established and growing operational business based in Melton, East Yorkshire. This is a newly defined, site-based role offering genuine ownership of the local IT environment. You'll become the key technical point of contact on site, working closely with an established managed service provider and wider Group IT teams to ensure infrastructure, systems and end-user technology remain secure, reliable and fit for purpose. It would suit an experienced Infrastructure Engineer, Senior IT Engineer, Site IT Lead or Infrastructure Lead who enjoys being hands-on but is ready for greater ownership and autonomy. The role You'll take responsibility for the day-to-day coordination and ongoing improvement of the site's IT infrastructure, including: Supporting and maintaining servers, networks, Wi-Fi, switches and site connectivity Microsoft 365 administration and end-user technology Managing laptops, tablets, phones and other IT assets throughout their lifecycle Acting as the on-site technical point of contact when infrastructure or connectivity issues arise Working with the external MSP to troubleshoot issues, manage incidents and coordinate technical projects Building stronger processes around asset management, hardware replacement and IT documentation Supporting implementation of Group IT, cyber security and technology standards Identifying infrastructure risks and improvement opportunities before they become operational problems Providing practical first and second-line support where physical intervention is required The site also operates a range of automated and operational technologies, so you'll work aroundSCADA and other industrial systems , helping diagnose infrastructure or connectivity issues and coordinating specialist support where necessary. You will not be expected to be a controls engineer or PLC programmer. What we're looking for We're interested in people with a strong background in IT infrastructure and networking, ideally gained within a manufacturing, engineering, logistics, processing, energy or similarly operational environment. You're likely to have experience across areas such as: Windows and Microsoft 365 environments Networking, LAN, Wi-Fi, VLANs and TCP/IP Servers and physical infrastructure Endpoint and device management IT asset and hardware lifecycle management Working with managed service providers or external IT partners Infrastructure troubleshooting and technical project coordination Exposure to SCADA, operational technology, industrial networks or manufacturing systems would be particularly useful, but deep OT expertise is not essential. More important is the ability to understand a broad technology environment, take ownership of problems and work effectively with both technical specialists and non-technical stakeholders. Why consider it? This is not a traditional helpdesk position. You'll have the opportunity to become the main technology lead for the site, bringing greater structure and ownership to an environment that has become increasingly dependent on technology as the business has grown. You'll also gain exposure to a wider international Group IT environment, providing an attractive combination of local autonomy, hands-on technical work and broader development opportunity. The position is site-based in Melton, reflecting the practical nature of the role and the importance of having a technically capable person embedded within the operation. Salary: up to £55,000, dependent on experience and overall technical capability. How to Apply: This exciting IT & Infrastructure Lead opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you're ready to take the next step in your career, we'd love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit consortiumrecruitment.co.uk

IT Systems Engineer Wiltshire College & University Centre - Trowbridge Campus, with up to 2 days remote home working Are you an experienced IT professional with a background in infrastructure, servers, operating systems and technical services and are looking for an opportunity to develop your career? This role offers the chance to join a forward-thinking College where technology plays a vital role in supporting teaching, learning and business operations across multiple campuses. As an IT Systems Engineer at Wiltshire College & University Centre, you will be responsible for the implementation, support and continuous improvement of the College's core IT infrastructure, helping to ensure systems remain secure, resilient and fit for purpose. Working across servers, networking, Microsoft 365, cloud services, cyber security and business-critical systems, you will troubleshoot complex technical issues, deliver infrastructure projects and contribute to service enhancements that make a real difference to staff and students. You will work closely with colleagues, suppliers and stakeholders to maintain high service standards, support digital transformation initiatives and help shape the future development of the College's technology environment. What We Offer Salary: £39,258 per year Contract Type: Permanent, Full-Time 37 hours per week, 52 weeks per year Hybrid Working: Trowbridge Campus, with up to 2 days remote home working Year-Round Employment: No unpaid breaks between contracts Outstanding Benefits • Local Government Pension Scheme • 30 days paid annual leave plus 8 paid bank holidays • College closure and wellbeing days, including a 2-week paid Christmas closure • Electric Vehicle Scheme • Employee Assistance Programme • Free On-Site Gyms • Lifestyle Discounts • Cycle-to-Work Scheme • Professional Development and career progression • Additional staff perks and discounts A stable role with benefits that support your life today and your future tomorrow. What You'll Do • Monitor, maintain, and optimise server hardware, software, operating systems, and IT infrastructure • Troubleshoot server and infrastructure issues, analyse system logs, and identify root causes • Monitor system performance and proactively resolve potential issues • Maintain security through updates, patches, backups, and access controls • Support the reliability, availability, and recovery of critical IT systems • Work with the wider IT team to maintain secure, up-to-date systems • Support infrastructure upgrades, projects, and new technologies • Maintain technical documentation and system records What You'll Bring • Level 3 qualification or above in IT, Computing, Networking, or a related discipline • Relevant certifications such as CompTIA Server+, AZ-800, or similar, or a willingness to work towards achieving this qualification • Experience in IT infrastructure, systems administration, server support, or a similar role • Good knowledge of Windows Server and Microsoft technologies • Understanding of networking, security, backups, and system monitoring • Strong troubleshooting and problem-solving skills • Good communication and organisational skills • A proactive approach and willingness to learn and develop Why Choose This Path? Build a meaningful career in IT - without: • Repetitive corporate IT work with little purpose • Unstable or short-term contracts • Limited opportunities to develop your technical skills • Being disconnected from the people your work supports A role where your expertise keeps systems secure, technology running, and education moving forward. Make a move that truly pays off If you're ready for a secure, rewarding IT role where you can solve problems, develop your skills, and make a genuine difference, we'd love to hear from you. Your technical skills could help power the future of education. Closing Date: 26/09/26 Please note: Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, located at the bottom of this page as a downloadable document. Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible. Safer Recruitment Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in 'Keeping Children Safe in Education'. This involves conducting enhanced DBS checks, including checks against the children's barred list, and other employment verifications, including an online presence review for shortlisted candidates. We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.

Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details

3rd Line Infrastructure & Network Engineer About the Role An experienced and highly capable 3rd Line Infrastructure & Network Engineer is sought to join a growing IT team, providing expert technical support and infrastructure leadership across a complex enterprise environment. The successful candidate will possess outstanding hands-on experience across the Microsoft technology stack, combined with strong networking expertise and a solid understanding of SharePoint administration and support. This is a senior technical role requiring excellent troubleshooting skills, a proactive mindset, and the ability to take ownership of critical infrastructure services. Key Responsibilities Provide 3rd line support for business-critical infrastructure, systems, and network services. Design, implement, maintain, and optimise Microsoft-based environments. Administer and support Microsoft 365 services, including Exchange Online, Entra ID (Azure AD), Teams, Intune, and SharePoint. Manage and support Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and virtualisation platforms. Monitor, troubleshoot, and resolve complex network issues across LAN, WAN, Wi-Fi, VPN, and firewall technologies. Lead technical investigations, root cause analysis, and problem management activities. Support infrastructure upgrades, migrations, and transformation projects. Maintain security best practices and support compliance requirements. Produce and maintain technical documentation, procedures, and knowledge articles. Collaborate with internal teams, third-party vendors, and stakeholders to deliver high-quality IT services. Essential Skills & Experience Proven experience in a 3rd Line Infrastructure Engineer, Senior Infrastructure Engineer, or similar role. Strong hands-on expertise across the Microsoft ecosystem, including: Microsoft 365 Azure / Entra ID Exchange Online Intune Windows Server Active Directory Group Policy PowerShell Strong networking knowledge and troubleshooting experience, including: TCP/IP Routing and Switching VLANs Firewalls VPNs Network Security Wireless Networking Experience supporting and administering SharePoint Online. Experience with virtualisation technologies such as VMware or Hyper-V. Strong understanding of cybersecurity principles and infrastructure best practices. Excellent problem-solving and analytical skills. Ability to work independently and manage competing priorities. Desirable Skills Microsoft certifications (Azure, Microsoft 365, Security, or Infrastructure related). Experience with cloud migration projects. Experience with backup and disaster recovery solutions. Knowledge of modern security frameworks and monitoring tools. Exposure to automation and scripting technologies.

DevOps Engineer (Cyber Security) Lutterworth - 2 Days on site 3 from home £50,000 - £60,000 + Hybrid + Training + Progression + Company Benefits Are you a DevOps Engineer from a cyber security or highly regulated industry that wants to work with a highly skilled team on cutting edge projects? Do you want to work for a industry leading company with exceptionally talented team solving some of the industry's most complex and technical challenges? On offer is the chance to join a leader in the cyber security industry that are widely considered as the go to name for highly secure and complex infrastructure projects not only in the UK but globally. This role would suit someone with commercial experience in DevOps, a commutable distance to Lutterworth and wants to work in cyber security or DevSecOps. THE ROLE: Design, implement and maintain automated pipelines for building, testing and deploying applications Cloud & On-Prem Application Management - Administer and optimise Azure and on premises application systems Set up and maintain monitoring solutions across DevOps and Application Software deployed across the business Implement security best practices across infrastructure and deployment processes. Ensure systems meet compliance requirements THE PERSON: DevOps Experience Commutable to Lutterworth 2 days a week Reference: BBBH26730 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Senior Linux Systems Administrator (DV Cleared / DV Eligible) Location: Near Reading (Hybrid) Salary: Competitive + Bonus + Excellent Benefits + 5,000 DV Allowance (where applicable) Senior Linux Systems Administrator We're partnering with a leading organisation delivering secure technology solutions that support some of the UK's most critical national infrastructure programmes. This is an opportunity to join a highly skilled engineering team responsible for maintaining and evolving a large-scale data platform that underpins advanced cyber security and data science capabilities. Working within a DevOps environment, you'll help deliver continuous improvements across a secure, mission-critical infrastructure. Due to the nature of the work, candidates must be eligible to obtain Developed Vetting (DV) Security Clearance. The Opportunity As a Senior Linux Systems Administrator, you'll play a key role in supporting and enhancing enterprise Linux environments while driving automation and operational excellence across the platform. You'll work alongside experienced infrastructure, security and DevOps engineers, solving complex technical challenges in an environment where reliability, performance and security are paramount. Key Responsibilities Administer, maintain and optimise enterprise Linux server environments across production and development platforms. Manage VMware vSphere infrastructure, including ESXi hosts, virtual machines and resource allocation. Develop and enhance infrastructure automation using Ansible and related tooling. Troubleshoot complex operating system, networking, storage and performance issues. Support secure platform operations within a highly regulated environment. Collaborate with engineering teams to deliver continuous improvements through DevOps best practices. Assist with integration and interoperability between Linux and Windows Server environments where required. Essential Skills Strong Linux administration experience (RHEL, Rocky Linux or similar) Excellent troubleshooting and problem-solving skills Shell scripting (Bash) Infrastructure automation experience Continuous Integration / DevOps experience Strong understanding of enterprise IT infrastructure Knowledge of IT security principles Desirable Experience VMware vSphere / ESXi administration Ansible or similar configuration management tools Networking, storage and Linux permissions Windows Server administration Experience supporting highly secure or regulated environments Security Requirements Due to the sensitive nature of this work, applicants must be eligible to obtain Developed Vetting (DV) Security Clearance. To be eligible, you will typically need to have: Lived in the UK continuously for the past 10 years. Be willing to undergo comprehensive government security vetting. A DV allowance of 5,000 per annum may be payable whilst holding active clearance and working within a qualifying role. Working Pattern Based near Reading Week 1: Monday-Friday on-site Week 2: Monday-Thursday on-site, Friday remote 37.5 hours per week Benefits Annual performance bonus Excellent pension contribution Private healthcare options 24/7 online GP for you and your immediate family Enhanced family leave Holiday purchase scheme Flexible benefits package including dental and gym membership options Ongoing technical training and career development Opportunity to work on nationally significant technology programmes Rates depend on experience and client requirements

MERITUS are recruiting for an Infrastructure Engineer to join an expanding Systems Integration Consultancy, supporting the design, build and delivery of secure Operational Technology (OT) and IT infrastructure solutions for critical infrastructure and energy projects. INFRASTRUCTURE ENGINEER (OT/IT) - NEG (ENQUIRE FOR DETAILS) - STONE, STAFFORDSHIRE - HYBRID WORKING We're looking for an Infrastructure Engineer with experience in Windows Server, networking and virtualisation to support the delivery of secure OT infrastructure solutions. Working as part of an experienced engineering team, you'll be involved throughout the project lifecycle, from system design and configuration through to testing, commissioning and customer handover, with a strong focus on cyber security and industry best practice. Responsibilities: Support the design and implementation of secure OT and IT infrastructure solutions. Configure and maintain Windows Server 2016/2019/2022 environments, Active Directory and Group Policy. Build and support virtualised environments using VMware or Hyper-V. Configure and support network switches and firewalls. Work alongside cyber security specialists to deliver systems aligned with IEC 62443 standards. Support Factory Acceptance Testing (FAT), commissioning activities and customer handovers. Produce and maintain technical documentation throughout project delivery. Skills & Experience: Essential: Around 2-5 years' experience within an OT, industrial control systems or infrastructure engineering environment. Experience administering Windows Server 2016/2019/2022 and Active Directory. Knowledge of network switch and firewall configuration. Experience with VMware or Hyper-V virtualisation platforms. Strong troubleshooting and problem-solving skills. Excellent communication skills with the ability to work collaboratively within project teams. Desirable: Experience working within the energy, utilities, manufacturing or other industrial sectors. Knowledge of IEC 62443 or other industrial cyber security standards. Experience supporting the delivery of secure OT infrastructure solutions. Benefits: Competitive salary ( Neg - enquire for details). 28 days holiday + bank holidays. 6.5% matched pension. Private Medical Insurance. Hybrid & flexible working options. Ongoing training and development. Long-term career progression. This is an excellent opportunity to join a growing Systems Integration Consultancy delivering cutting-edge OT and IT infrastructure solutions for critical infrastructure projects. You'll work alongside experienced engineers on technically challenging projects while developing your expertise in industrial infrastructure, networking, virtualisation and cyber security.

Senior IT Technician West Midlands 38,000 - 45,000 Monday - Friday We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing 2nd and 3rd line technical support Leading cybersecurity initiatives including MFA, patch management and endpoint protection Managing backups, disaster recovery and system resilience Delivering infrastructure improvement projects and upgrades Working with third-party IT suppliers and managing hardware procurement Supporting ERP/MRP systems within a manufacturing environment Producing IT documentation and promoting best practice across the business What We're Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls) Experience supporting manufacturing or engineering businesses (desirable) Excellent troubleshooting and communication skills A full UK driving licence as travel between sites is required. If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.

I'm working with BAE Systems in Preston on helping them source a Systems Administrator that has a couple of years' experience working with Linux (RHEL) and SIEM technologies. About the Role This role focuses on the day-to-day administration, monitoring, and support of Red Hat Linux servers within an enterprise environment. You'll be responsible for maintaining system health, troubleshooting issues, and ensuring reliable performance across both Linux and Windows platforms. Alongside core system administration duties, you'll support security tooling (SIEM and SOAR), ensuring systems are correctly configured to collect, process, and deliver accurate data. You'll also help onboard new systems and data sources, ensuring they integrate smoothly into the wider infrastructure. Working across teams and with external providers, you'll play a key role in diagnosing network and system issues, helping to maintain a secure and resilient IT environment. What You'll Be Doing Administering and supporting Red Hat Linux servers in a production environment Monitoring system performance, availability, and reliability Troubleshooting and resolving system and network issues Supporting the integration of systems into enterprise security platforms Assisting with onboarding servers, networks, and data sources Working with engineers and third-party providers to resolve escalated issues Contributing to system improvements, automation, and operational best practices What We're Looking For Experience in a Systems Administrator or similar infrastructure role Strong working knowledge of Linux (Red Hat preferred) and Windows environments Understanding of networking fundamentals and troubleshooting Familiarity with SIEM technologies (or an interest in security tooling) Scripting experience (e.g. Python, Bash) for automation and support tasks A methodical approach to troubleshooting and problem-solving Your Team You'll be joining an expanding Cyber Engineering function within Enterprise IT, supporting services across the UK and internationally. The team is responsible for maintaining and developing secure, enterprise-level systems and services. This role offers a clear pathway for progression, whether you want to deepen your expertise in systems administration or move further into cyber security. Why Join BAE Systems? Work on enterprise systems with real-world impact Develop your technical skills in both infrastructure and cyber security Access to ongoing training and career progression opportunities Flexible and hybrid working options Comprehensive benefits A Place Where You Can Thrive We're committed to building an inclusive workplace where everyone feels supported and valued. Different perspectives strengthen our teams and we want you to bring yours. Security Requirements You MUST be eligible for Security Check (SC) Clearance to be considered for this position. The salary is 35,000 to 40,000 plus an excellent benefits package and offers a hybrid working pattern of 1x day per week required in the office.

Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!

IAM AnalystApplylocations: Kings Cross, Londontime type: Full timeposted on: Posted 8 Days Agojob requisition id: UMG-23757Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary: We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.We are currently seeking an IAM Analyst to join our Global Tech Security team. The ideal candidate will have exposure across the Identity & Access Management (IAM) stack. Primary focus will be on providing data analysis and reporting on enterprise-grade solutions across Privileged Access Management (PAM), Identity Governance and Administration (IGA), Public Key Infrastructure (PKI), Directory Services, Federation, and more. This role requires a combination of strong communication and critical thinking skills with strong attention to detail. Job Functions: Research and provide data analyst for IAM tools across the enterprise including CyberArk, Ping DaVinci, Microsoft EntraID (formerly Azure AD), HashiCorp Vault, Digicert, and Saviynt. Support the implementation and enhancement of IAM services including: - SSO/Federation (SAML, OIDC, WS-Fed) - MFA/Passwordless - Privileged Access Management (PAM) - Identity Governance (IGA) - PKI and certificate lifecycle automation - Directory services (AD, EntraID). Track automation scripts and integrations for IAM workflows using tools such as PowerShell, Python, or Terraform. Communicate design and implement access controls and policies that align with security and compliance standards (SOX, GDPR, etc.). Evaluate AI-powered tools and methodologies to improve identity lifecycle efficiency, risk detection, and operational decision-making. Participate in lifecycle management processes for accounts, credentials, roles, and policies across systems and applications. Collaborate with InfoSec, Infrastructure, and App teams to ensure secure identity architecture for on-prem and cloud environments. Maintain high-quality documentation and architectural diagrams. Monitor and report metrics on IAM system performance, adoption, and audit readiness. Job Requirements: Essential Qualifications 2+ years of experience in IAM engineering teams. Some proficiency of technical expertise in one or more of the following: CyberArk, Ping Identity, Microsoft EntraID, Saviynt, HashiCorp Vault, Digicert, Onfido. Understanding of IAM protocols and standards: SAML, OIDC, OAuth2, LDAP, Kerberos, SCIM, JIT. Familiarity with cloud platforms (Azure, AWS, GCP) and IAM integrations. Proven ability to work independently and cross-functionally in a global team. Strong troubleshooting, documentation, and communication skills. Strong communication skills for both technical details and business acumen.Desirable Bachelor's Degree in Computer Science, Engineering, or a related technical field. Professional certifications such as: CISSP, Security+, Microsoft Certified: Identity and Access Administrator, CyberArk Defender, Ping Identity Certified Professional. Experience with AI/ML integration into IAM workflows or security analytics. Experience supporting IAM functions in media or entertainment industry environments. Experience working on a global team covering multiple time zones.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.