As an Information Governance Officer in Birmingham, you'll ensure that information is managed securely and in line with legal and regulatory requirements. Your work will help the organisation maintain compliance and protect sensitive data effectively. Client Details A public sector organisation based in Birmingham. Description Ensure compliance with data protection laws and regulations. Manage data subject access requests and support responses to information requests. Identify and mitigate risks related to information security and governance. Provide guidance and training to staff on information governance practices. Conduct audits and reviews to monitor compliance and identify areas for improvement. Collaborate with internal teams to ensure data handling meets regulatory standards. Support the organisation's risk and compliance framework through expert advice Profile A successful Information Governance Officer should have: Solid knowledge of information governance and data protection regulations. Experience in managing data subject access requests and compliance audits. Strong analytical and problem-solving skills. Attention to detail and a methodical approach to tasks. Effective communication skills for providing guidance and training. The ability to collaborate with various teams and stakeholders. Job Offer Competitive salary ranging dependent on the level of experience. Permanent position based in Birmingham. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Aug 24, 2026
Full time
As an Information Governance Officer in Birmingham, you'll ensure that information is managed securely and in line with legal and regulatory requirements. Your work will help the organisation maintain compliance and protect sensitive data effectively. Client Details A public sector organisation based in Birmingham. Description Ensure compliance with data protection laws and regulations. Manage data subject access requests and support responses to information requests. Identify and mitigate risks related to information security and governance. Provide guidance and training to staff on information governance practices. Conduct audits and reviews to monitor compliance and identify areas for improvement. Collaborate with internal teams to ensure data handling meets regulatory standards. Support the organisation's risk and compliance framework through expert advice Profile A successful Information Governance Officer should have: Solid knowledge of information governance and data protection regulations. Experience in managing data subject access requests and compliance audits. Strong analytical and problem-solving skills. Attention to detail and a methodical approach to tasks. Effective communication skills for providing guidance and training. The ability to collaborate with various teams and stakeholders. Job Offer Competitive salary ranging dependent on the level of experience. Permanent position based in Birmingham. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the largest organisations in the UK and runs one of the largest digital operations in government. With over 50 million customers at the heart of everything we do, the scale and impact of our work are vast. We embrace innovation, exploring new technologies and modern ways of working. We are building a team of outstanding and creative professionals within HMRC's Chief Engineering and Platform Office (CEPO) which is within HMRC's Chief Digital and Information Officer Group (CDIO). Our mission is to deliver new digital services using modern technology and agile methodologies, while also transforming existing services and migrating them to cloud-based platforms. This role sits within the Government Gateway (GG) Team, which supports over 130 services across 11 UK Government Departments. Government Gateway is a critical pan-government platform, and this role is central to its continued success. Job description The objective of the Service Desk is to provide a focal point for all customers, dealing with problems, questions and requests to help them get the best out of the service. The Service Desk forms the day-to-day single point of contact, between The Government Gateway, reliant parties across HMRC, other Government Departments including the upcoming introduction of One Login for Government Day to day tasks to include and not limited to: Interaction with IT operational staff and or internal/ external stakeholders. Triaging incidents, managing the related ticket until conclusion, in a timely manner. Maintaining clear communication with the requestor and operational teams throughout the process. A Service Desk Analyst monitors inbound requests for support to multiple digital government services and provides resolutions to varied and difficult technical issues. Person specification Essential Criteria As a Service Desk Analyst, you will act as an interface for other activities such as Service Level Management and the dissemination of information, in order to deliver the high quality support, critical to achieving the business goals of our customers and that of a Critical National Infrastructure service Contribute positively within a small, cohesive team in order to deliver a high-quality service to our customers Able to own an issue until a new owner has been found or the problem has been mitigated and / or resolved Able to investigate problems in systems, processes and services, with an understanding of the level of a problem (e.g. strategic, tactical, operational). Can contribute to the implementation of remedies and preventative measures. Able to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Maintains a high level of customer service. Has the confidence to deal with complex complaints. Desirable criteria SFiA Core Skills: Proven experience of working to Customer Service Support Level 3. Knowledge and experience of Incident Management Level 3. Ability to analyse and undertake investigative work. Basic understanding of Microsoft packages. Previous experience of Splunk/ CIP reporting systems. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford. You will be given more information about what this means at the job offer stage. Other Information Candidates would need to either hold National Security Vetting at Security Check (SC) clearance level for this vacancy or be willing to consider applying for it. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Delivering at Pace Changing and Improving Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your Job History up to your last 3 roles (250 words per role), giving a brief summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be asked Behaviour-based questions to explore in detail what you are capable of. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the largest organisations in the UK and runs one of the largest digital operations in government. With over 50 million customers at the heart of everything we do, the scale and impact of our work are vast. We embrace innovation, exploring new technologies and modern ways of working. We are building a team of outstanding and creative professionals within HMRC's Chief Engineering and Platform Office (CEPO) which is within HMRC's Chief Digital and Information Officer Group (CDIO). Our mission is to deliver new digital services using modern technology and agile methodologies, while also transforming existing services and migrating them to cloud-based platforms. This role sits within the Government Gateway (GG) Team, which supports over 130 services across 11 UK Government Departments. Government Gateway is a critical pan-government platform, and this role is central to its continued success. Job description The objective of the Service Desk is to provide a focal point for all customers, dealing with problems, questions and requests to help them get the best out of the service. The Service Desk forms the day-to-day single point of contact, between The Government Gateway, reliant parties across HMRC, other Government Departments including the upcoming introduction of One Login for Government Day to day tasks to include and not limited to: Interaction with IT operational staff and or internal/ external stakeholders. Triaging incidents, managing the related ticket until conclusion, in a timely manner. Maintaining clear communication with the requestor and operational teams throughout the process. A Service Desk Analyst monitors inbound requests for support to multiple digital government services and provides resolutions to varied and difficult technical issues. Person specification Essential Criteria As a Service Desk Analyst, you will act as an interface for other activities such as Service Level Management and the dissemination of information, in order to deliver the high quality support, critical to achieving the business goals of our customers and that of a Critical National Infrastructure service Contribute positively within a small, cohesive team in order to deliver a high-quality service to our customers Able to own an issue until a new owner has been found or the problem has been mitigated and / or resolved Able to investigate problems in systems, processes and services, with an understanding of the level of a problem (e.g. strategic, tactical, operational). Can contribute to the implementation of remedies and preventative measures. Able to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Maintains a high level of customer service. Has the confidence to deal with complex complaints. Desirable criteria SFiA Core Skills: Proven experience of working to Customer Service Support Level 3. Knowledge and experience of Incident Management Level 3. Ability to analyse and undertake investigative work. Basic understanding of Microsoft packages. Previous experience of Splunk/ CIP reporting systems. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford. You will be given more information about what this means at the job offer stage. Other Information Candidates would need to either hold National Security Vetting at Security Check (SC) clearance level for this vacancy or be willing to consider applying for it. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Delivering at Pace Changing and Improving Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your Job History up to your last 3 roles (250 words per role), giving a brief summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be asked Behaviour-based questions to explore in detail what you are capable of. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application click apply for full job details
We are currently recruiting for a Government contract in Milton Keynes, with Allied Universal. The site is well known in the area and has an exciting opportunity to join the team as a Security Officer! Pay Rate - £13.45 per hour Hours - 42 hours per week Shift Pattern - 4 on 4 off, covering day and night shifts, 7am to 7pm / 7pm to 7am SIA Required - Door Supervisor or Security Guarding is required Transport - Full driving license and own transport required We require you to have security experience for this position. Please be aware that this position will require a DV Clearance (set by the Government), so you will be asked questions in regards to this in a telephone interview to ensure you meet the requirements. Your Time at Work As a Security Officer, your duties and responsibilities include: - Providing an efficient and effective Security Service for our client, ensuring high standards are delivered and maintained. - Superior Attention to Detail. - Access and egress duties. - Undertaking regular patrols, regular check calls, maintaining logs and passive CCTV monitoring. - Effective monitoring of visitors and employees on-site and assisting to maintain high levels of site security. - Understanding of adherence to Health and Safety regulations with responsibility for the Health and safety welfare of colleagues alongside their own. - Logging details of incoming visitors. - Vehicle Searching. - Internal Fire & Flood Checks. - Daily Fire Alarm Tests. - Building Checks. Our Perfect Worker - Good with IT and Microsoft report writing. - Aged over 18 years or older. - Has a full driving license and own transport. - Professional. - Great communication, written and verbal. Key Information and Benefits - £13.45 per hour - 19.6 days leave per year - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided - Onsite Sports Pitch, Gym, Nursery and Multi-Faith Prayer Facilities - Parking, with free vend on electric charging Job Ref: 1ALS (L5) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 24, 2026
Contractor
We are currently recruiting for a Government contract in Milton Keynes, with Allied Universal. The site is well known in the area and has an exciting opportunity to join the team as a Security Officer! Pay Rate - £13.45 per hour Hours - 42 hours per week Shift Pattern - 4 on 4 off, covering day and night shifts, 7am to 7pm / 7pm to 7am SIA Required - Door Supervisor or Security Guarding is required Transport - Full driving license and own transport required We require you to have security experience for this position. Please be aware that this position will require a DV Clearance (set by the Government), so you will be asked questions in regards to this in a telephone interview to ensure you meet the requirements. Your Time at Work As a Security Officer, your duties and responsibilities include: - Providing an efficient and effective Security Service for our client, ensuring high standards are delivered and maintained. - Superior Attention to Detail. - Access and egress duties. - Undertaking regular patrols, regular check calls, maintaining logs and passive CCTV monitoring. - Effective monitoring of visitors and employees on-site and assisting to maintain high levels of site security. - Understanding of adherence to Health and Safety regulations with responsibility for the Health and safety welfare of colleagues alongside their own. - Logging details of incoming visitors. - Vehicle Searching. - Internal Fire & Flood Checks. - Daily Fire Alarm Tests. - Building Checks. Our Perfect Worker - Good with IT and Microsoft report writing. - Aged over 18 years or older. - Has a full driving license and own transport. - Professional. - Great communication, written and verbal. Key Information and Benefits - £13.45 per hour - 19.6 days leave per year - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided - Onsite Sports Pitch, Gym, Nursery and Multi-Faith Prayer Facilities - Parking, with free vend on electric charging Job Ref: 1ALS (L5) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
We are recruiting an experienced Director of Information Technology to lead the technology strategy and IT service delivery for a growing Multi Academy Trust comprising ten primary and secondary schools across North Bristol and South Gloucestershire. This senior leadership opportunity offers a salary of £66k, two days working from home, 25 days annual leave rising to 30 days after five years, a generous 15% pension contribution and free onsite parking. Location: North Bristol, South Gloucestershire Contract: Permanent, full time, 37 hours per week Salary: £66,000 Working pattern: Hybrid, with two days working from home About the role Reporting to the Chief Operating Officer and working closely with the Executive Leadership Team, you will develop and deliver a Trust wide digital and technology strategy that supports teaching, learning and the continued growth of the organisation. You will lead and develop a team of approximately ten IT engineers, overseeing technology services across ten schools and ensuring systems are secure, reliable, resilient and aligned with the needs of students and staff. The Trust is entering an exciting period of digital development, including the opening of a new school operating within a fully Microsoft environment. You will play a central role in shaping the technology roadmap, improving digital capability and ensuring technology delivers measurable educational and operational value. Key responsibilities Develop and deliver the Trust wide digital and technology strategy Lead, manage and develop a team of approximately ten IT engineers Oversee IT services across ten primary and secondary schools Ensure technology services are secure, reliable, scalable and cost effective Lead the development of cyber security, information governance and business continuity arrangements Oversee Microsoft 365 platforms including Intune, Entra ID, Exchange, SharePoint and Purview Provide strategic technology advice to senior leaders, Trustees and key stakeholders Manage IT budgets, suppliers, contracts and external technology partners Lead major technology projects and digital transformation programmes Establish clear service standards, performance measures and risk controls Ensure technology supports high quality teaching, learning, safeguarding and inclusion Promote continuous improvement and a strong customer service culture across the IT function About you You will be an experienced IT leader with a proven background in managing technology services within a complex, multi site organisation. You will have: Significant IT leadership and team management experience Experience developing and delivering digital or technology strategies Strong knowledge of Microsoft 365, Intune, Entra ID, Exchange and SharePoint Experience leading cyber security, infrastructure and service improvement initiatives A successful track record of managing budgets, suppliers and technology contracts Experience delivering transformation projects across multiple locations Excellent communication, presentation and stakeholder management skills The ability to explain complex technical information to non-technical audiences Strong leadership skills and the ability to remain calm during major incidents or periods of change Experience within education, a Multi Academy Trust or another multi-site public sector environment would be highly advantageous. Knowledge of Department for Education digital standards, Cyber Essentials, Power Platform, Copilot or other artificial intelligence platforms would also be beneficial. This is an excellent opportunity for an ambitious IT leader to shape the future technology strategy of a growing educational organisation and make a genuine difference to students and staff across the Trust. Apply today to be considered for this Director of Information Technology opportunity.
Aug 24, 2026
Full time
We are recruiting an experienced Director of Information Technology to lead the technology strategy and IT service delivery for a growing Multi Academy Trust comprising ten primary and secondary schools across North Bristol and South Gloucestershire. This senior leadership opportunity offers a salary of £66k, two days working from home, 25 days annual leave rising to 30 days after five years, a generous 15% pension contribution and free onsite parking. Location: North Bristol, South Gloucestershire Contract: Permanent, full time, 37 hours per week Salary: £66,000 Working pattern: Hybrid, with two days working from home About the role Reporting to the Chief Operating Officer and working closely with the Executive Leadership Team, you will develop and deliver a Trust wide digital and technology strategy that supports teaching, learning and the continued growth of the organisation. You will lead and develop a team of approximately ten IT engineers, overseeing technology services across ten schools and ensuring systems are secure, reliable, resilient and aligned with the needs of students and staff. The Trust is entering an exciting period of digital development, including the opening of a new school operating within a fully Microsoft environment. You will play a central role in shaping the technology roadmap, improving digital capability and ensuring technology delivers measurable educational and operational value. Key responsibilities Develop and deliver the Trust wide digital and technology strategy Lead, manage and develop a team of approximately ten IT engineers Oversee IT services across ten primary and secondary schools Ensure technology services are secure, reliable, scalable and cost effective Lead the development of cyber security, information governance and business continuity arrangements Oversee Microsoft 365 platforms including Intune, Entra ID, Exchange, SharePoint and Purview Provide strategic technology advice to senior leaders, Trustees and key stakeholders Manage IT budgets, suppliers, contracts and external technology partners Lead major technology projects and digital transformation programmes Establish clear service standards, performance measures and risk controls Ensure technology supports high quality teaching, learning, safeguarding and inclusion Promote continuous improvement and a strong customer service culture across the IT function About you You will be an experienced IT leader with a proven background in managing technology services within a complex, multi site organisation. You will have: Significant IT leadership and team management experience Experience developing and delivering digital or technology strategies Strong knowledge of Microsoft 365, Intune, Entra ID, Exchange and SharePoint Experience leading cyber security, infrastructure and service improvement initiatives A successful track record of managing budgets, suppliers and technology contracts Experience delivering transformation projects across multiple locations Excellent communication, presentation and stakeholder management skills The ability to explain complex technical information to non-technical audiences Strong leadership skills and the ability to remain calm during major incidents or periods of change Experience within education, a Multi Academy Trust or another multi-site public sector environment would be highly advantageous. Knowledge of Department for Education digital standards, Cyber Essentials, Power Platform, Copilot or other artificial intelligence platforms would also be beneficial. This is an excellent opportunity for an ambitious IT leader to shape the future technology strategy of a growing educational organisation and make a genuine difference to students and staff across the Trust. Apply today to be considered for this Director of Information Technology opportunity.
Role Overview The Technology & Data Risk Manager is a new second line of defence role within the Risk Directorate, responsible for providing independent oversight, assurance and expert challenge across technology, data, cyber security, and related operational risks. Reporting to the Head of Technical Risk and Data Protection Officer, the role supports the effective management of technology and data risks by ensuring first line teams identify, assess and mitigate risks in line with Nest's risk appetite while enabling the organisation to deliver its strategic objectives securely and efficiently. Working across the organisation, the role promotes strong risk management practices, providing expert challenge on technology, data protection, information security, and third-party risk matters. It plays a key role in strengthening governance, embedding a strong data protection and security culture, and supporting compliance with regulatory requirements and recognised standards, includingUK GDPR, the Data Protection Act 2018 and ISO 27001. The Technology & Data Risk Manager also helps the organisation anticipate and respond to emerging risks and opportunities, including developments in artificial intelligence, evolving cyber threats, and third-party dependencies. Through effective stakeholder engagement, assurance activity and risk reporting, the role contributes to maintaining a resilient, compliant, and well-controlled technology and data environment across Nest. The minimum criteria for this role are: Essential Sound knowledge of information security and data risk domains (access control, vulnerability management, logging and monitoring, incident response, secure development etc). Experience in technology, data, security, or technical risk management including control frameworks such as ISO 27001 and NIST, ideally within a regulated or complex organisation. Strong understanding of second line assurance and oversight, including how to challenge constructively while remaining independent. Experience of assessing third-party technical risk. Desirable Experience with product security and secure SDLC assurance. Knowledge of AI risk, data ethics or emerging technology governance. Working knowledge of UK GDPR and the Data Protection Act 2018. Knowledge of threat intelligence, vulnerability disclosure, and security testing approaches. Relevant professional certifications (e.g. CISM, CISSP, ISO 27001 LI/LA, CRISC, ITIL). Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential. At Nest, you'll have access to a range of learning opportunities to learn, grow and build the skills you need to be successful in your role and career. Flexible and agile working Everyone's personal situation is different. To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements): hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required) vary working hours Directorate/Department Overview The Technical Risk team sits within the Risk Directorate, along with Risk, Risk Assurance, Risk Operations and Regulatory Risk, and Controls Oversight. The directorate supports the business in delivering its strategic priorities by overseeing that risk and controls are identified, prioritised and managed through an enterprise risk management framework. Nest operates a 'three lines of defence' model, with Risk sitting in the second line providing advice, guidance and challenge to the first line. The Technical Risk team provides support to Nest specifically in relation to risks covering data, privacy, technology, cyber and financial crime. Support includes conducting investigations, regulatory reporting as well as training and awareness across Nest Corporation. Organisational Overview Nest is an award-winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you'd expect to find in a thriving business. We're committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. Diversity, Equity and Inclusion Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you're applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications. Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: .
Aug 24, 2026
Full time
Role Overview The Technology & Data Risk Manager is a new second line of defence role within the Risk Directorate, responsible for providing independent oversight, assurance and expert challenge across technology, data, cyber security, and related operational risks. Reporting to the Head of Technical Risk and Data Protection Officer, the role supports the effective management of technology and data risks by ensuring first line teams identify, assess and mitigate risks in line with Nest's risk appetite while enabling the organisation to deliver its strategic objectives securely and efficiently. Working across the organisation, the role promotes strong risk management practices, providing expert challenge on technology, data protection, information security, and third-party risk matters. It plays a key role in strengthening governance, embedding a strong data protection and security culture, and supporting compliance with regulatory requirements and recognised standards, includingUK GDPR, the Data Protection Act 2018 and ISO 27001. The Technology & Data Risk Manager also helps the organisation anticipate and respond to emerging risks and opportunities, including developments in artificial intelligence, evolving cyber threats, and third-party dependencies. Through effective stakeholder engagement, assurance activity and risk reporting, the role contributes to maintaining a resilient, compliant, and well-controlled technology and data environment across Nest. The minimum criteria for this role are: Essential Sound knowledge of information security and data risk domains (access control, vulnerability management, logging and monitoring, incident response, secure development etc). Experience in technology, data, security, or technical risk management including control frameworks such as ISO 27001 and NIST, ideally within a regulated or complex organisation. Strong understanding of second line assurance and oversight, including how to challenge constructively while remaining independent. Experience of assessing third-party technical risk. Desirable Experience with product security and secure SDLC assurance. Knowledge of AI risk, data ethics or emerging technology governance. Working knowledge of UK GDPR and the Data Protection Act 2018. Knowledge of threat intelligence, vulnerability disclosure, and security testing approaches. Relevant professional certifications (e.g. CISM, CISSP, ISO 27001 LI/LA, CRISC, ITIL). Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential. At Nest, you'll have access to a range of learning opportunities to learn, grow and build the skills you need to be successful in your role and career. Flexible and agile working Everyone's personal situation is different. To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements): hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required) vary working hours Directorate/Department Overview The Technical Risk team sits within the Risk Directorate, along with Risk, Risk Assurance, Risk Operations and Regulatory Risk, and Controls Oversight. The directorate supports the business in delivering its strategic priorities by overseeing that risk and controls are identified, prioritised and managed through an enterprise risk management framework. Nest operates a 'three lines of defence' model, with Risk sitting in the second line providing advice, guidance and challenge to the first line. The Technical Risk team provides support to Nest specifically in relation to risks covering data, privacy, technology, cyber and financial crime. Support includes conducting investigations, regulatory reporting as well as training and awareness across Nest Corporation. Organisational Overview Nest is an award-winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you'd expect to find in a thriving business. We're committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. Diversity, Equity and Inclusion Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you're applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications. Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: .
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23496 The Skills You'll Need: Fluent Cantonese and English. Working experience in E-channel Operations, Digital Banking, or Card Management Your New Salary: Up to £50k, depending on experience Job Status: Permanent, hybrid working with 4 days in the office Location: Central London Assistant E-Channel Manager - Summary: Support the E-Channel Manager in managing daily operations of online banking and debit card platforms. Assist in planning, implementing, and monitoring e-channel projects and initiatives. Coordinate with IT and vendors for system maintenance, updates, and issue resolution. Monitor system performance and prepare regular operational and performance reports. Support process improvement and customer experience enhancement activities. Ensure compliance with security and regulatory requirements. Provide guidance and support to E-Channel Officers in executing operational tasks. Contribute to the development and testing of new features and services. Assistant E-Channel Manager - What You'll be Doing: Process Support the E-Channel Manager in managing daily operations and system performance for online banking and debit card platforms. Assist in planning and executing e-channel projects and system upgrades. Monitor key performance indicators and ensure timely resolution of operational issues. Coordinate system testing, enhancements, and process documentation. People To ensure good working relationship within the team and other departments in order to enhance work efficiency and avoid misunderstanding. To provide feedback to the team regularly to ensure expectation and current performance level are effectively communicated. Supervise and guide E-Channel Officers to ensure efficient execution of daily operations. Facilitate knowledge sharing and training within the e-channel team. Customer Monitor customer feedback and service requests to improve satisfaction levels. Ensure consistent delivery of reliable, secure, and efficient digital services. Support initiatives to enhance the user experience and drive digital adoption. Compliance & Risk Management Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work. Assistant E-Channel Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Cantonese and English Working experience in e-channel operations, digital banking, or card management. Experience with digital product management and system support preferred. Strong understanding of banking operations, digital platforms, and regulatory requirements. Excellent communication and interpersonal skills Bachelor's degree in Information Technology, Computer Science, Banking, or related discipline. Mandarin language and knowledge in T24 or Power BI are an advantage, but not essential Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Aug 24, 2026
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23496 The Skills You'll Need: Fluent Cantonese and English. Working experience in E-channel Operations, Digital Banking, or Card Management Your New Salary: Up to £50k, depending on experience Job Status: Permanent, hybrid working with 4 days in the office Location: Central London Assistant E-Channel Manager - Summary: Support the E-Channel Manager in managing daily operations of online banking and debit card platforms. Assist in planning, implementing, and monitoring e-channel projects and initiatives. Coordinate with IT and vendors for system maintenance, updates, and issue resolution. Monitor system performance and prepare regular operational and performance reports. Support process improvement and customer experience enhancement activities. Ensure compliance with security and regulatory requirements. Provide guidance and support to E-Channel Officers in executing operational tasks. Contribute to the development and testing of new features and services. Assistant E-Channel Manager - What You'll be Doing: Process Support the E-Channel Manager in managing daily operations and system performance for online banking and debit card platforms. Assist in planning and executing e-channel projects and system upgrades. Monitor key performance indicators and ensure timely resolution of operational issues. Coordinate system testing, enhancements, and process documentation. People To ensure good working relationship within the team and other departments in order to enhance work efficiency and avoid misunderstanding. To provide feedback to the team regularly to ensure expectation and current performance level are effectively communicated. Supervise and guide E-Channel Officers to ensure efficient execution of daily operations. Facilitate knowledge sharing and training within the e-channel team. Customer Monitor customer feedback and service requests to improve satisfaction levels. Ensure consistent delivery of reliable, secure, and efficient digital services. Support initiatives to enhance the user experience and drive digital adoption. Compliance & Risk Management Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work. Assistant E-Channel Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Cantonese and English Working experience in e-channel operations, digital banking, or card management. Experience with digital product management and system support preferred. Strong understanding of banking operations, digital platforms, and regulatory requirements. Excellent communication and interpersonal skills Bachelor's degree in Information Technology, Computer Science, Banking, or related discipline. Mandarin language and knowledge in T24 or Power BI are an advantage, but not essential Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Job Location: Selhurst Park Stadium, SE25 6PU Contract Type: Full-time Deadline: 30th August 2026 Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground. About this role: As the Chief Financial Officer for Crystal Palace Football Club, you will play a crucial role in overseeing the financial strategy and operations of the Club. This includes financial planning, management of financial risks, record-keeping, and financial reporting. You will ensure the financial health of the Club, driving sustainable growth and supporting major projects. Responsibilities: As the Chief Financial Officer for Crystal Palace Football Club, you will play a crucial role in overseeing the financial strategy and operations of the Club. This includes financial planning, management of financial risks, record-keeping, and financial reporting. You will ensure the financial health of the Club, driving sustainable growth and supporting major projects. Financial Strategy and Planning Develop and implement the financial strategy for the Club. Lead financial planning and analysis to support strategic decision-making. Ensure the Club's financial operations are robust, efficient, and compliant with all regulatory requirements. Capital projects Oversee the financial aspects of all capital projects including the main stand redevelopment project, ensuring cost management and budget adherence. Collaborate with project managers and contractors to monitor expenses and financial progress on all capital projects. Manage financing and funding arrangements for projects, ensuring financial viability and securing necessary investments. Budget Management Prepare and manage the annual budget, ensuring alignment with the Club's strategic goals. Monitor and control expenditure, ensuring all departments operate within their budgetary limits. Report financial performance to the Executive Chairman and the Board. Stakeholder Management Build and maintain strong relationships with key stakeholders, including banks, investors, and regulatory bodies. Communicate financial performance and strategic initiatives to the Board and other senior leaders. Liaise with auditors, ensuring all financial audits are completed efficiently and accurately. Compliance and Risk Management Ensure compliance with all financial regulations and standards including Premier League and UEFA guidelines. Identify and mitigate financial risks, implementing robust risk management frameworks. Ensure the Club's financial practices are ethical and transparent. Other duties and responsibilities as required by line manager. Upholding and promoting the Club's policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures. Experience, Skills and Qualifications: Extensive experience in senior financial management roles. Proven track record of managing large-scale financial projects, preferably in the sports or entertainment industry. Strong strategic thinking and analytical skills. Extensive experience in financial planning, budgeting, and forecasting. Expertise in managing capital projects, with specific experience in overseeing construction or redevelopment projects. In-depth knowledge of financial regulations and compliance requirements. Exceptional leadership and team management skills, with a focus on mentoring and developing finance professionals. Excellent communication skills, with the ability to convey complex financial information to non-financial stakeholders. Demonstrated ability to build and maintain strong relationships with internal and external stakeholders. Experience in negotiating and managing contracts with vendors and partners. Advanced proficiency in financial software and tools, including ERP systems. Professional accounting qualification (e.g., ACA, ACCA, CIMA). Benefits: Complimentary match day ticket Reward and Discount Scheme through our Tech Scheme and Simple Health app Health and Wellbeing benefit scheme 20% Discount in our Retail Stores Discounts in various gyms through GymFlex Volunteering Day - 1 Workday off to support a charity of your choice. Travel Season Ticket loan Holiday allowance: 25 Days Our commitment to Equality At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so. Reasonable Adjustment We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact ). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview. Safeguarding Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
Aug 24, 2026
Full time
Job Location: Selhurst Park Stadium, SE25 6PU Contract Type: Full-time Deadline: 30th August 2026 Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground. About this role: As the Chief Financial Officer for Crystal Palace Football Club, you will play a crucial role in overseeing the financial strategy and operations of the Club. This includes financial planning, management of financial risks, record-keeping, and financial reporting. You will ensure the financial health of the Club, driving sustainable growth and supporting major projects. Responsibilities: As the Chief Financial Officer for Crystal Palace Football Club, you will play a crucial role in overseeing the financial strategy and operations of the Club. This includes financial planning, management of financial risks, record-keeping, and financial reporting. You will ensure the financial health of the Club, driving sustainable growth and supporting major projects. Financial Strategy and Planning Develop and implement the financial strategy for the Club. Lead financial planning and analysis to support strategic decision-making. Ensure the Club's financial operations are robust, efficient, and compliant with all regulatory requirements. Capital projects Oversee the financial aspects of all capital projects including the main stand redevelopment project, ensuring cost management and budget adherence. Collaborate with project managers and contractors to monitor expenses and financial progress on all capital projects. Manage financing and funding arrangements for projects, ensuring financial viability and securing necessary investments. Budget Management Prepare and manage the annual budget, ensuring alignment with the Club's strategic goals. Monitor and control expenditure, ensuring all departments operate within their budgetary limits. Report financial performance to the Executive Chairman and the Board. Stakeholder Management Build and maintain strong relationships with key stakeholders, including banks, investors, and regulatory bodies. Communicate financial performance and strategic initiatives to the Board and other senior leaders. Liaise with auditors, ensuring all financial audits are completed efficiently and accurately. Compliance and Risk Management Ensure compliance with all financial regulations and standards including Premier League and UEFA guidelines. Identify and mitigate financial risks, implementing robust risk management frameworks. Ensure the Club's financial practices are ethical and transparent. Other duties and responsibilities as required by line manager. Upholding and promoting the Club's policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures. Experience, Skills and Qualifications: Extensive experience in senior financial management roles. Proven track record of managing large-scale financial projects, preferably in the sports or entertainment industry. Strong strategic thinking and analytical skills. Extensive experience in financial planning, budgeting, and forecasting. Expertise in managing capital projects, with specific experience in overseeing construction or redevelopment projects. In-depth knowledge of financial regulations and compliance requirements. Exceptional leadership and team management skills, with a focus on mentoring and developing finance professionals. Excellent communication skills, with the ability to convey complex financial information to non-financial stakeholders. Demonstrated ability to build and maintain strong relationships with internal and external stakeholders. Experience in negotiating and managing contracts with vendors and partners. Advanced proficiency in financial software and tools, including ERP systems. Professional accounting qualification (e.g., ACA, ACCA, CIMA). Benefits: Complimentary match day ticket Reward and Discount Scheme through our Tech Scheme and Simple Health app Health and Wellbeing benefit scheme 20% Discount in our Retail Stores Discounts in various gyms through GymFlex Volunteering Day - 1 Workday off to support a charity of your choice. Travel Season Ticket loan Holiday allowance: 25 Days Our commitment to Equality At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so. Reasonable Adjustment We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact ). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview. Safeguarding Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
JOB JOB TITLE: Security Officer LOCATION: Yate Shopping Centre PAY RATE: Competitive SHIFT PATTERN: 4 on 4 off - (2 days and 2 Nights ) ABM UK is a leading facilities service provider in the UK, delivering customized facility solutions to a wide range of clients since 1987. With a workforce of over 3,500 skilled and motivated professionals, our focus is on creating safe working environments and fostering career development. We serve various sectors, including shopping centers, commercial locations, and airports, ensuring that our clients' unique needs are met. Responsibilities Conduct regular patrols of the premises to ensure the safety and security of personnel, property, and assets Monitor and screen visitors, ensuring proper identification and granting access as per company protocols Respond promptly to all security incidents, including alarms, disturbances, and emergencies, and take appropriate action Enforce company policies and regulations to maintain a safe and secure environment Conduct thorough investigations of any security incidents and provide written reports Collaborate with law enforcement agencies and emergency services when necessary Maintain accurate records of all security-related activities and incidents Proven experience as a Security Officer or similar role Excellent knowledge of security protocols and procedures Strong observational and analytical skills Ability to handle stressful situations with composure and professionalism Exceptional communication and interpersonal skills Ability to work independently and make sound decisions Flexibility to work various shifts, including nights, weekends, and holidays Valid SIA Security Guard or Door Supervisor license (or willingness to obtain one) We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Aug 24, 2026
Full time
JOB JOB TITLE: Security Officer LOCATION: Yate Shopping Centre PAY RATE: Competitive SHIFT PATTERN: 4 on 4 off - (2 days and 2 Nights ) ABM UK is a leading facilities service provider in the UK, delivering customized facility solutions to a wide range of clients since 1987. With a workforce of over 3,500 skilled and motivated professionals, our focus is on creating safe working environments and fostering career development. We serve various sectors, including shopping centers, commercial locations, and airports, ensuring that our clients' unique needs are met. Responsibilities Conduct regular patrols of the premises to ensure the safety and security of personnel, property, and assets Monitor and screen visitors, ensuring proper identification and granting access as per company protocols Respond promptly to all security incidents, including alarms, disturbances, and emergencies, and take appropriate action Enforce company policies and regulations to maintain a safe and secure environment Conduct thorough investigations of any security incidents and provide written reports Collaborate with law enforcement agencies and emergency services when necessary Maintain accurate records of all security-related activities and incidents Proven experience as a Security Officer or similar role Excellent knowledge of security protocols and procedures Strong observational and analytical skills Ability to handle stressful situations with composure and professionalism Exceptional communication and interpersonal skills Ability to work independently and make sound decisions Flexibility to work various shifts, including nights, weekends, and holidays Valid SIA Security Guard or Door Supervisor license (or willingness to obtain one) We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Purpose of the Role The security officer is accountable to the security manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. You are an ambassador for the centre and for security, and as such you will actively promote recognition for the team, the centre, and the wider business through your exemplary behaviour. Key Responsibilities To be part of a team in a roster pattern. To readily interact with all visitors / tenants within the buildings, delivering a world class customer focused service. Carry out regular patrols of the centre as detailed in the security assignment instructions being proactive and always following the company security strategy. Ensure compliance with all company procedures, centre processes and external bodies including enforcement agencies and auditory bodies. Ensure a timely response to all security issues and events. Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the centre proactively offering assistance wherever opportunities arise. To ensure that the centre is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with company and centre policies and procedures. Liaising with the security manager, proactively reacting to incidents and ensuring colleagues are fully briefed and supported. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are always kept fully informed. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with company and centre polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all company and centre procedures / policies are adhered too. Always maintain continuous monitoring of centre radio systems adhering to correct radio procedures. Diligent management and maintenance of centre records / reference materials including health and safety records, incident forms and the daily occurrence book. Skills, Knowledge and Experience Person specification: Good verbal and written communication skills. Able to articulate clearly and credibly with the centre management, senior managers and all staff. Must have a good personality and ability to communicate with the public in what is a customer focused and engaging role. Capability to work unsupervised and take responsibility. Aptitude to remain calm under pressure. Smart appearance. Flexible/Can do attitude. Smart appearance. Must be able to attend work in line with shift pattern through own transport or public transport and have ability to be flexible with shift start and finish times. Qualifications and experience: Essential: Front Line SIA licence. Experience of working in a customer focused environment. First aid qualified or willing to work towards qualification. Desirable: CCTV SIA licence. Professional or further qualification in security. Working Hours - Part-time 16 hours per week - working a day shift on a weekend Salary - £13.14 p/h Please see our Benefits Booklet for more information.
Aug 24, 2026
Full time
Purpose of the Role The security officer is accountable to the security manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. You are an ambassador for the centre and for security, and as such you will actively promote recognition for the team, the centre, and the wider business through your exemplary behaviour. Key Responsibilities To be part of a team in a roster pattern. To readily interact with all visitors / tenants within the buildings, delivering a world class customer focused service. Carry out regular patrols of the centre as detailed in the security assignment instructions being proactive and always following the company security strategy. Ensure compliance with all company procedures, centre processes and external bodies including enforcement agencies and auditory bodies. Ensure a timely response to all security issues and events. Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the centre proactively offering assistance wherever opportunities arise. To ensure that the centre is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with company and centre policies and procedures. Liaising with the security manager, proactively reacting to incidents and ensuring colleagues are fully briefed and supported. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are always kept fully informed. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with company and centre polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all company and centre procedures / policies are adhered too. Always maintain continuous monitoring of centre radio systems adhering to correct radio procedures. Diligent management and maintenance of centre records / reference materials including health and safety records, incident forms and the daily occurrence book. Skills, Knowledge and Experience Person specification: Good verbal and written communication skills. Able to articulate clearly and credibly with the centre management, senior managers and all staff. Must have a good personality and ability to communicate with the public in what is a customer focused and engaging role. Capability to work unsupervised and take responsibility. Aptitude to remain calm under pressure. Smart appearance. Flexible/Can do attitude. Smart appearance. Must be able to attend work in line with shift pattern through own transport or public transport and have ability to be flexible with shift start and finish times. Qualifications and experience: Essential: Front Line SIA licence. Experience of working in a customer focused environment. First aid qualified or willing to work towards qualification. Desirable: CCTV SIA licence. Professional or further qualification in security. Working Hours - Part-time 16 hours per week - working a day shift on a weekend Salary - £13.14 p/h Please see our Benefits Booklet for more information.
PRISON CUSTODY OFFICER HMP Rye Hill, Willoughby, Rugby, CV23 8SZ - within reasonable travelling distance of Rugby, Northampton, Coventry, Nuneaton, Hinckley, Leicester, Daventry, Kettering and Leamington Spa areas Starting Salary £32,165.23 per annum With incremental pay rises at year 1 and year 2, rising to £34,306.22 per annum after 2 years' service. Permanent, Full Time - average 40 per week, with various shifts Benefits: Company Pension, 30 days annual leave (inclusive of Bank Holidays), Company Sick Pay and Life Assurance, free on-site parking, staff canteen, free uniform, free onsite gym, PERKS at work scheme with access to High Street Shop discounts, Blue Light Card for extensive discounts, local shopping discounts and extensive training and development. These are exciting times - due to a building expansion we are now ramping up our recruitment for Prison Custody Officers and we have a number of openings available! Be that person who makes a difference every day, the chance to do an extraordinary job Prison Custody Officers are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a 'typical' Prison Custody Officer (PCOs). We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role. No specific qualifications or relevant experience is required. The philosophy of our prisons is to rehabilitate prisoners and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe. The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment. You will play a key role in providing prisoners with structure and routine, making sure they get to work in the morning within the Prison, are actively engaging in education or work and the prison regime and are secure in their cell in the evening. When you join us, you can be sure that you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need. In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you. For more information about HMP Rye Hill please visit Your initial training course (ITC) for a minimum of 10 weeks, where you will receive comprehensive training, which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety, including a shadowing period working alongside qualified PCOs to gain real on the job experience. As part of your new role with us, you will undertake a Level 3 custodial management qualification. The programme runs in parallel with your ITC and you will be supported through the programme by an experienced Coach, as well as through a mentoring programme and line management support. On completion, you will obtain a recognised Custodial Qualification, which will support your role and career development. As a PCO you will work a variety of shifts, including weekends, evenings and nights. All shifts are on a rolling pattern and agreed in advance. Any change to shift patterns will be communicated clearly with a minimum of 30 days notice. We are committed to supporting individuals to achieve a positive work life balance and on successful completion of their ITC will consider any Flexible Working Requests. Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process. G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners. If you join us, you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act. You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role. Please note that whilst on your 10 week Training Course, the training hours will be 35 hours per week therefore your salary whilst on training will be £28,144.59, increasing to £32,165.23 after training.
Aug 24, 2026
Full time
PRISON CUSTODY OFFICER HMP Rye Hill, Willoughby, Rugby, CV23 8SZ - within reasonable travelling distance of Rugby, Northampton, Coventry, Nuneaton, Hinckley, Leicester, Daventry, Kettering and Leamington Spa areas Starting Salary £32,165.23 per annum With incremental pay rises at year 1 and year 2, rising to £34,306.22 per annum after 2 years' service. Permanent, Full Time - average 40 per week, with various shifts Benefits: Company Pension, 30 days annual leave (inclusive of Bank Holidays), Company Sick Pay and Life Assurance, free on-site parking, staff canteen, free uniform, free onsite gym, PERKS at work scheme with access to High Street Shop discounts, Blue Light Card for extensive discounts, local shopping discounts and extensive training and development. These are exciting times - due to a building expansion we are now ramping up our recruitment for Prison Custody Officers and we have a number of openings available! Be that person who makes a difference every day, the chance to do an extraordinary job Prison Custody Officers are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a 'typical' Prison Custody Officer (PCOs). We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role. No specific qualifications or relevant experience is required. The philosophy of our prisons is to rehabilitate prisoners and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe. The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment. You will play a key role in providing prisoners with structure and routine, making sure they get to work in the morning within the Prison, are actively engaging in education or work and the prison regime and are secure in their cell in the evening. When you join us, you can be sure that you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need. In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you. For more information about HMP Rye Hill please visit Your initial training course (ITC) for a minimum of 10 weeks, where you will receive comprehensive training, which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety, including a shadowing period working alongside qualified PCOs to gain real on the job experience. As part of your new role with us, you will undertake a Level 3 custodial management qualification. The programme runs in parallel with your ITC and you will be supported through the programme by an experienced Coach, as well as through a mentoring programme and line management support. On completion, you will obtain a recognised Custodial Qualification, which will support your role and career development. As a PCO you will work a variety of shifts, including weekends, evenings and nights. All shifts are on a rolling pattern and agreed in advance. Any change to shift patterns will be communicated clearly with a minimum of 30 days notice. We are committed to supporting individuals to achieve a positive work life balance and on successful completion of their ITC will consider any Flexible Working Requests. Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process. G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners. If you join us, you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act. You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role. Please note that whilst on your 10 week Training Course, the training hours will be 35 hours per week therefore your salary whilst on training will be £28,144.59, increasing to £32,165.23 after training.
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This is a business-critical role supporting FIS and Risk Intelligence Services (RIS) Operations. HMRC's Sensitive Collection capability provides both FIS and RIS operational investigation and intelligence officers with interdiction and evidential gathering opportunities gained through the lawful interception of criminals' communications. It also provides an unparalleled insight into criminal intent and behaviour, which is used to drive tactical operational activity and inform HMRC's Serious Fraud and Tactical Priorities. HMRC's Sensitive Collection mission sits within CODE and is responsible for the Targeted Interception (TI) of communications relating to HMRC's most serious and organised crime operations, working closely with other Law Enforcement Agencies (LEAs) and other key internal and external partners to tackle emerging threats and develop new capabilities and methodologies to investigate the most serious and organised crime. HMRC Sensitive Collection operates at the very front end of covert and sensitive collection of criminal communications, working within the Investigatory Powers Act 2016 legislation. Job description Would you enjoy working in an innovative, exciting and interesting, covert and sensitive area of work where individual contributions have real time outcomes? Are you a self-motivated team player, excellent at problem solving, capable of making timely decisions and reacting quickly to changing priorities? Does working within covert operations using the most intrusive tactics and technically advanced capabilities interest you? If so, this might be the role for you! Sensitive Collection is an extremely dynamic, demanding and highly sensitive work area and you will be expected to react quickly to changing priorities and work flexibly. The role of the Case Manager involves operational delivery to tackle serious organised crime and mitigate risk in a challenging environment. Case Managers play an integral and leading role in the fight against serious organised crime. You will work to exploit all relevant information from the interception of communications to produce actionable and timely intelligence so that HMRC can continue to disrupt organised criminals who pose the greatest risk to the United Kingdom. Whether it is identifying and disseminating timely intelligence around smuggled cigarettes, alcohol, cash or identifying the activities of an Organised Crime Group, Professional Money Launderer, or an opportunity to identify a person of significant interest; the input of Case Managers ensures that when HMRC operational or intelligence teams deploy, they achieve the greatest impact and value in support of HMRC Serious Organised Criminal investigations. You can expect a varied and fulfilling career within this business area, with no two days ever being quite the same. Your work will frequently be crucial in obtaining impressive results that often make the headlines and your role will be integral in the disruption of serious and organised crime in the United Kingdom and beyond. Person specification The responsibilities of Case Managers will include but are not restricted to: Defining, leading, and developing the Sensitive Collection strategy in response to operational and tactical requirements. Proactively leading the development of the Targeted Intercept operation. Assessing, analysing, managing, progressing, and disseminating live and critical TI product while directing operational teams where appropriate. Ongoing management of threat and risks related to collected intelligence. Leading, delegating, and working closely with other teams in Sensitive Collection within an analysis cell. Liaising and engaging with a range of internal and external stakeholders including Covert Operations Management Unit, Digital Forensics, Cyber and Law Enforcement Partners including the UK Intelligence Community where necessary to support the progression of the case strategy. Drafting warrants and other documentation to a professional standard. Providing support to colleagues and new entrants in support of their training and professional development. Additionally, it would be desirable if applicants have: Sound management skills; Possess high levels of self-motivation; Good interpersonal skills to work effectively with cross government colleagues; Good verbal and written communication skills; A demonstrable knowledge and practical application in the use of material relating to, or associated to, communications data across a breadth of communications methods. Essential Criteria: BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation/Investigation) BTEC level 3 Advanced Diploma in Enforcement (Intelligence) BTEC level 4 in Counter Fraud Intelligence Specialist Level 4 Diploma - Accredited Counter-Fraud Manager Level 4 Diploma - Accredited Counter-Fraud Specialist/Officer University of Portsmouth CFPAB Accredited Counter Fraud Specialist University of Northumbria CFPAB Accredited Counter Fraud Specialist University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) PIP2 qualification, where candidates have completed the HMRC FIS/RIS associated Foundation training programme (see OSAN 375), and passed the relevant training assessment period. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations. Successful candidates with PIP2 status, will still be required to complete HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Additionally, applicants must have: Experience and knowledge of progressing an investigation by analysing multiple sources of data to come to an informed decision. Additional Information - PIP2 PIP2 Applicants applying from other Government departments must be willing to attend and pass the Accelerated Pathway Training course to obtain the Accredited Counter Fraud Specialist qualification. The Accelerated Pathway is an intensive 4-week residential training course. Prior to the course, you will be given a workbook and guided learning. The course involves a day-one test and an assessed final exercise (FINEX). The Accelerated Pathway is a pass/fail programme. Where an individual does not successfully complete the pathway, HMRC will explore appropriate alternative options, which may include alternative duties or consideration under probation arrangements, depending on individual circumstances. Additional Security Information This role requires the successful candidates to hold or be willing to hold Developed vetting (DV) Clearance and enhanced checks. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Psychological Resilience Assessment Successful applicants must be prepared to undertake a Psychological Resilience Assessment, consisting of an online personality and cognitive ability psychometric test and a face-to-face psychological interview with a qualified psychological practitioner. These are an integral aspect of the assessment process and are designed to ascertain suitability and assess psychological resilience to meet the requirements of this demanding role. If successful in being appointed, you will be required to attend and engage fully in annual psychological well-being and resilience support. Training Authorised Officer Course is required. All appointments will be subject to the successful completion of a pass or fail six-month training assessment period (TAP). FIS CODE (Sensitive Collection) will invest in you by providing a bespoke Fundamentals training course consisting of a mixture of online and classroom-based training that will take place in London, Manchester and Kent with the remaining time spent training in post with an allocated mentor. This training is unique to SC and will be supported by experienced managers . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This is a business-critical role supporting FIS and Risk Intelligence Services (RIS) Operations. HMRC's Sensitive Collection capability provides both FIS and RIS operational investigation and intelligence officers with interdiction and evidential gathering opportunities gained through the lawful interception of criminals' communications. It also provides an unparalleled insight into criminal intent and behaviour, which is used to drive tactical operational activity and inform HMRC's Serious Fraud and Tactical Priorities. HMRC's Sensitive Collection mission sits within CODE and is responsible for the Targeted Interception (TI) of communications relating to HMRC's most serious and organised crime operations, working closely with other Law Enforcement Agencies (LEAs) and other key internal and external partners to tackle emerging threats and develop new capabilities and methodologies to investigate the most serious and organised crime. HMRC Sensitive Collection operates at the very front end of covert and sensitive collection of criminal communications, working within the Investigatory Powers Act 2016 legislation. Job description Would you enjoy working in an innovative, exciting and interesting, covert and sensitive area of work where individual contributions have real time outcomes? Are you a self-motivated team player, excellent at problem solving, capable of making timely decisions and reacting quickly to changing priorities? Does working within covert operations using the most intrusive tactics and technically advanced capabilities interest you? If so, this might be the role for you! Sensitive Collection is an extremely dynamic, demanding and highly sensitive work area and you will be expected to react quickly to changing priorities and work flexibly. The role of the Case Manager involves operational delivery to tackle serious organised crime and mitigate risk in a challenging environment. Case Managers play an integral and leading role in the fight against serious organised crime. You will work to exploit all relevant information from the interception of communications to produce actionable and timely intelligence so that HMRC can continue to disrupt organised criminals who pose the greatest risk to the United Kingdom. Whether it is identifying and disseminating timely intelligence around smuggled cigarettes, alcohol, cash or identifying the activities of an Organised Crime Group, Professional Money Launderer, or an opportunity to identify a person of significant interest; the input of Case Managers ensures that when HMRC operational or intelligence teams deploy, they achieve the greatest impact and value in support of HMRC Serious Organised Criminal investigations. You can expect a varied and fulfilling career within this business area, with no two days ever being quite the same. Your work will frequently be crucial in obtaining impressive results that often make the headlines and your role will be integral in the disruption of serious and organised crime in the United Kingdom and beyond. Person specification The responsibilities of Case Managers will include but are not restricted to: Defining, leading, and developing the Sensitive Collection strategy in response to operational and tactical requirements. Proactively leading the development of the Targeted Intercept operation. Assessing, analysing, managing, progressing, and disseminating live and critical TI product while directing operational teams where appropriate. Ongoing management of threat and risks related to collected intelligence. Leading, delegating, and working closely with other teams in Sensitive Collection within an analysis cell. Liaising and engaging with a range of internal and external stakeholders including Covert Operations Management Unit, Digital Forensics, Cyber and Law Enforcement Partners including the UK Intelligence Community where necessary to support the progression of the case strategy. Drafting warrants and other documentation to a professional standard. Providing support to colleagues and new entrants in support of their training and professional development. Additionally, it would be desirable if applicants have: Sound management skills; Possess high levels of self-motivation; Good interpersonal skills to work effectively with cross government colleagues; Good verbal and written communication skills; A demonstrable knowledge and practical application in the use of material relating to, or associated to, communications data across a breadth of communications methods. Essential Criteria: BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation/Investigation) BTEC level 3 Advanced Diploma in Enforcement (Intelligence) BTEC level 4 in Counter Fraud Intelligence Specialist Level 4 Diploma - Accredited Counter-Fraud Manager Level 4 Diploma - Accredited Counter-Fraud Specialist/Officer University of Portsmouth CFPAB Accredited Counter Fraud Specialist University of Northumbria CFPAB Accredited Counter Fraud Specialist University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) PIP2 qualification, where candidates have completed the HMRC FIS/RIS associated Foundation training programme (see OSAN 375), and passed the relevant training assessment period. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations. Successful candidates with PIP2 status, will still be required to complete HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Additionally, applicants must have: Experience and knowledge of progressing an investigation by analysing multiple sources of data to come to an informed decision. Additional Information - PIP2 PIP2 Applicants applying from other Government departments must be willing to attend and pass the Accelerated Pathway Training course to obtain the Accredited Counter Fraud Specialist qualification. The Accelerated Pathway is an intensive 4-week residential training course. Prior to the course, you will be given a workbook and guided learning. The course involves a day-one test and an assessed final exercise (FINEX). The Accelerated Pathway is a pass/fail programme. Where an individual does not successfully complete the pathway, HMRC will explore appropriate alternative options, which may include alternative duties or consideration under probation arrangements, depending on individual circumstances. Additional Security Information This role requires the successful candidates to hold or be willing to hold Developed vetting (DV) Clearance and enhanced checks. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Psychological Resilience Assessment Successful applicants must be prepared to undertake a Psychological Resilience Assessment, consisting of an online personality and cognitive ability psychometric test and a face-to-face psychological interview with a qualified psychological practitioner. These are an integral aspect of the assessment process and are designed to ascertain suitability and assess psychological resilience to meet the requirements of this demanding role. If successful in being appointed, you will be required to attend and engage fully in annual psychological well-being and resilience support. Training Authorised Officer Course is required. All appointments will be subject to the successful completion of a pass or fail six-month training assessment period (TAP). FIS CODE (Sensitive Collection) will invest in you by providing a bespoke Fundamentals training course consisting of a mixture of online and classroom-based training that will take place in London, Manchester and Kent with the remaining time spent training in post with an allocated mentor. This training is unique to SC and will be supported by experienced managers . click apply for full job details
Salary - 37850+ Service Charge (circa 41-45k) Job Description Inquiries and visitors arriving at the staff entrance are appropriately handled and those visitors adhere to the Visitors policy.Administrative duties are carried out according to The Berkeley standard. This includes maintaining accurate logs, records, and notebooks.The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises.The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV.Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate.A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas.Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times. Location - Wilton Place, Knightsbridge, London, SW1X 7RL Shift Pattern - 4On/ 4 Off (Days & Nights) Job Requirements Basic Qualifications - SIA / 5 Hotel Experience / Met Police or British Army Any Additional Information
Aug 24, 2026
Full time
Salary - 37850+ Service Charge (circa 41-45k) Job Description Inquiries and visitors arriving at the staff entrance are appropriately handled and those visitors adhere to the Visitors policy.Administrative duties are carried out according to The Berkeley standard. This includes maintaining accurate logs, records, and notebooks.The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises.The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV.Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate.A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas.Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times. Location - Wilton Place, Knightsbridge, London, SW1X 7RL Shift Pattern - 4On/ 4 Off (Days & Nights) Job Requirements Basic Qualifications - SIA / 5 Hotel Experience / Met Police or British Army Any Additional Information
Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page. Job description We're hiring our next Team Lead, Talent Acquisition to drive hiring efforts during an exciting phase of growth. Operating as a true "player-coach," you will drive the end-to-end recruitment for critical and senior roles while simultaneously managing, mentoring, and developing a small team of 1-2 talent professionals. As Akeneo continues to scale globally, this role offers a clear path to transition into a full Talent Acquisition Manager role based on business growth and team expansion. Hands-on Full-Cycle Recruiting: Own and execute the end-to-end recruitment process across regions for senior, niche, and business-critical roles ensuring a world-class candidate experience. Team Coaching: Mentor, and support 1-2 talent partners/contractors; set clear performance targets, conduct regular 1:1s, and foster their professional development. Strategic Hiring Partnership: Partner closely with leadership and department heads to forecast headcount needs, build talent pipelines, and align hiring strategies with business goals. Data-Driven Insights: Track, analyze, and report on key TA metrics (time-to-hire, quality-of-hire, pipeline diversity) to optimize the regional recruitment funnel and present insights to leadership. Employer Branding: Collaborate with marketing and global people teams to champion Akeneo's employer brand and culture within the global tech and commercial ecosystems. TA Operations: Own and optimize the recruitment tech stack (LinkedIn, Teamtailor, employer branding platforms, and AI tools); manage vendor relationships, lead team/company enablement on new features, and conduct regular market analysis on new innovations. Collaboration with People Experience: Work hand-in-hand with People Partners, People Ops and Total Rewards to ensure alignment on role levelling, offers and a smooth and efficient onboarding as well as wider People Experience projects. What we look for You have a solid background in full-cycle recruitment within the software industry, gained through in-house experience in fast-paced environments. You have a player-coach mentality with demonstrated experience or strong readiness to manage a small team while maintaining a high individual output on senior requisitions. You have proven experience hiring in different countries in Europe and the US. You have excellent communication, interpersonal, and presentation skills and can build strong relationships with candidates, hiring managers and senior stakeholders. You're comfortable navigating ambiguity and excited by the prospect of scaling a role from a hands-on lead into a broader management position. You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you! Interview process 45-minute interview our Chief People Experience Officer 45-minute interview with a People Partner 45-minute interview with a hiring manager from the Product department Life at Akeneo Work Environment - Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year. - Home Office & Commuting Allowance: Enjoy a £450 budget to enhance your home office and an £80 monthly sustainable transportation allowance for eco-friendly commuting. Inclusivity - Generous Parental Leave: Benefit from 26 weeks of paid maternity leave, 4 weeks of paid leave for the second parent, and up to 20 weeks of fully paid shared parental leave. A gradual return to work program is also available. - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth & Development - Professional Development: Access a £1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with a structured company onboarding program. Wellbeing - Health & Insurance: Receive company-paid private medical insurance (Vitality Health) for you and eligible dependents. -Financial Security: Benefit from a pension plan and protect your loved ones with group income protection and a group life cover. - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team.
Aug 24, 2026
Full time
Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page. Job description We're hiring our next Team Lead, Talent Acquisition to drive hiring efforts during an exciting phase of growth. Operating as a true "player-coach," you will drive the end-to-end recruitment for critical and senior roles while simultaneously managing, mentoring, and developing a small team of 1-2 talent professionals. As Akeneo continues to scale globally, this role offers a clear path to transition into a full Talent Acquisition Manager role based on business growth and team expansion. Hands-on Full-Cycle Recruiting: Own and execute the end-to-end recruitment process across regions for senior, niche, and business-critical roles ensuring a world-class candidate experience. Team Coaching: Mentor, and support 1-2 talent partners/contractors; set clear performance targets, conduct regular 1:1s, and foster their professional development. Strategic Hiring Partnership: Partner closely with leadership and department heads to forecast headcount needs, build talent pipelines, and align hiring strategies with business goals. Data-Driven Insights: Track, analyze, and report on key TA metrics (time-to-hire, quality-of-hire, pipeline diversity) to optimize the regional recruitment funnel and present insights to leadership. Employer Branding: Collaborate with marketing and global people teams to champion Akeneo's employer brand and culture within the global tech and commercial ecosystems. TA Operations: Own and optimize the recruitment tech stack (LinkedIn, Teamtailor, employer branding platforms, and AI tools); manage vendor relationships, lead team/company enablement on new features, and conduct regular market analysis on new innovations. Collaboration with People Experience: Work hand-in-hand with People Partners, People Ops and Total Rewards to ensure alignment on role levelling, offers and a smooth and efficient onboarding as well as wider People Experience projects. What we look for You have a solid background in full-cycle recruitment within the software industry, gained through in-house experience in fast-paced environments. You have a player-coach mentality with demonstrated experience or strong readiness to manage a small team while maintaining a high individual output on senior requisitions. You have proven experience hiring in different countries in Europe and the US. You have excellent communication, interpersonal, and presentation skills and can build strong relationships with candidates, hiring managers and senior stakeholders. You're comfortable navigating ambiguity and excited by the prospect of scaling a role from a hands-on lead into a broader management position. You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you! Interview process 45-minute interview our Chief People Experience Officer 45-minute interview with a People Partner 45-minute interview with a hiring manager from the Product department Life at Akeneo Work Environment - Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year. - Home Office & Commuting Allowance: Enjoy a £450 budget to enhance your home office and an £80 monthly sustainable transportation allowance for eco-friendly commuting. Inclusivity - Generous Parental Leave: Benefit from 26 weeks of paid maternity leave, 4 weeks of paid leave for the second parent, and up to 20 weeks of fully paid shared parental leave. A gradual return to work program is also available. - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth & Development - Professional Development: Access a £1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with a structured company onboarding program. Wellbeing - Health & Insurance: Receive company-paid private medical insurance (Vitality Health) for you and eligible dependents. -Financial Security: Benefit from a pension plan and protect your loved ones with group income protection and a group life cover. - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team.
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Carlisle Support Servicesis looking a HR Director who will lead the operational people agenda across the business, ensuring the delivery of a high-quality, responsive and commercially focused employee relations service. Reporting to the COO and sitting on the Senior Management Team, the role will lead all day-to-day HR operations, employee relations, vetting, HR advisory and HR business partnering activities. The HR Director will act as the organisation's Data Protection Officer lead, lead union engagement, oversee all TUPE activity, ensure compliance with evolving employment legislation including the Employment Rights Bill, and build a people function capable of supporting growth, acquisitions and organisational change. The HRD will work with the COO in developing a robust integrated plan for the delivery of the recruitment and training across the business Your core role will include but not be limited to the following activities: Lead the People, Vetting, HR Advisory and HR Business Partnering teams. Drive a consistent, high-quality employee relations service across the business. Ensure HR policies, procedures and employee lifecycle processes are robust, efficient and legally compliant. Lead implementation of changes arising from UK employment legislation and employee rights reforms. Ensure employment contracts, handbooks and associated documentation remain compliant and fit for purpose. Lead all incoming and outgoing TUPE projects and associated consultation activity. Act as executive lead for union engagement and collective consultation activities. Provide strategic oversight for data protection governance and DPO responsibilities. Support acquisitions, mobilisation and integration projects from a people perspective. Deliver HR metrics, workforce reporting and risk management information to the SMT and Board. Develop a scalable people operating model aligned to Carlisle's growth strategy. Coach operational leaders on people management, culture and workforce risk. Removal of manual processes and introduction of integrated systems and processes across all processes Lead on DPO responsibilities To lead advisors on equality and diversity issues To work with the Business to ensure that the performance management process is aligned with the strategic needs and policies of Carlisle Reduction in unresolved ER cases and case duration. Reduction in suspension pay Reduction in employment tribunals Legislative compliance including Employment Rights Bill changes. Successful delivery of all TUPE consultations and transfers. Strong union and employee representative relationships. Audit-ready HR and employee records. Scalable HR structure supporting business acquisitions and growth. A good understanding of GDPR. The flexibility to work outside normal office hours may be required from time-to-time, and willingness to travel across the UK to ensure HR are strategically represented in all areas of our business. The ideal candidate Senior HR leadership experience in a multi-site operational environment. Experience preferably in a support services / facilities environment - desirable Extensive employee relations expertise. Proven TUPE experience. Strong knowledge of UK employment law and upcoming legislative changes. Experience managing union relationships. Experience leading HR transformation and organisational growth. CIPD Level 7 qualified or equivalent. The benefits Health and Wellbeing Plans Discounts and Cashbacks Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Bonus Life Assurance Private Medical Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Le Shuttle, Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and many more. Carlisle currently employees over 8,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Aug 24, 2026
Full time
Carlisle Support Servicesis looking a HR Director who will lead the operational people agenda across the business, ensuring the delivery of a high-quality, responsive and commercially focused employee relations service. Reporting to the COO and sitting on the Senior Management Team, the role will lead all day-to-day HR operations, employee relations, vetting, HR advisory and HR business partnering activities. The HR Director will act as the organisation's Data Protection Officer lead, lead union engagement, oversee all TUPE activity, ensure compliance with evolving employment legislation including the Employment Rights Bill, and build a people function capable of supporting growth, acquisitions and organisational change. The HRD will work with the COO in developing a robust integrated plan for the delivery of the recruitment and training across the business Your core role will include but not be limited to the following activities: Lead the People, Vetting, HR Advisory and HR Business Partnering teams. Drive a consistent, high-quality employee relations service across the business. Ensure HR policies, procedures and employee lifecycle processes are robust, efficient and legally compliant. Lead implementation of changes arising from UK employment legislation and employee rights reforms. Ensure employment contracts, handbooks and associated documentation remain compliant and fit for purpose. Lead all incoming and outgoing TUPE projects and associated consultation activity. Act as executive lead for union engagement and collective consultation activities. Provide strategic oversight for data protection governance and DPO responsibilities. Support acquisitions, mobilisation and integration projects from a people perspective. Deliver HR metrics, workforce reporting and risk management information to the SMT and Board. Develop a scalable people operating model aligned to Carlisle's growth strategy. Coach operational leaders on people management, culture and workforce risk. Removal of manual processes and introduction of integrated systems and processes across all processes Lead on DPO responsibilities To lead advisors on equality and diversity issues To work with the Business to ensure that the performance management process is aligned with the strategic needs and policies of Carlisle Reduction in unresolved ER cases and case duration. Reduction in suspension pay Reduction in employment tribunals Legislative compliance including Employment Rights Bill changes. Successful delivery of all TUPE consultations and transfers. Strong union and employee representative relationships. Audit-ready HR and employee records. Scalable HR structure supporting business acquisitions and growth. A good understanding of GDPR. The flexibility to work outside normal office hours may be required from time-to-time, and willingness to travel across the UK to ensure HR are strategically represented in all areas of our business. The ideal candidate Senior HR leadership experience in a multi-site operational environment. Experience preferably in a support services / facilities environment - desirable Extensive employee relations expertise. Proven TUPE experience. Strong knowledge of UK employment law and upcoming legislative changes. Experience managing union relationships. Experience leading HR transformation and organisational growth. CIPD Level 7 qualified or equivalent. The benefits Health and Wellbeing Plans Discounts and Cashbacks Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Bonus Life Assurance Private Medical Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Le Shuttle, Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and many more. Carlisle currently employees over 8,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Argenbright Security Europe Limited (trading as ASEL)
Southampton, Hampshire
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe. Main Responsibilities We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities. You will be expected to carry out all guarding responsibilities whilst in store, such as; Patrolling the shop floor and deterring criminal activity Assess and identify vulnerabilities, and work proactively to minimise risk Liaising with management and local authorities when applicable Manage vulnerable persons with empathy to not cause distress Completing colleague and contractor searches when required in line with customer company policy Digitally report incidents and use tablets/phones for daily activity planning Detailed and Legible incident reporting to assist the Client and Local Authorities Location: Southampton Hours: Varied (Relief Position) Shift Pattern: Varied (Relief Position) Hourly Rate: Site dependent, between £12.71- £15.00 per hour The Person To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner. Required Experience and Qualification You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given. Benefits of working with ASEL SIA Licence Renewal Auto enrolment pension scheme Investment into training Perkbox incentive scheme which includes discounts and an employee assistance programme Company uniform provided Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management. Responsibilities & Requirements Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position. Benefits Access XD Recognition - Rewards and Discount Platform Apprenticeship Opportunities Employee of the Month Scheme 110% Club for Outstanding Performers, offering prizes and monetary rewards Stream - Flexible Pay Access, allowing early access to earned wages Employee Assistance Programme (EAP) Career Progression Opportunities Ongoing Training and Development INDST
Aug 24, 2026
Full time
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe. Main Responsibilities We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities. You will be expected to carry out all guarding responsibilities whilst in store, such as; Patrolling the shop floor and deterring criminal activity Assess and identify vulnerabilities, and work proactively to minimise risk Liaising with management and local authorities when applicable Manage vulnerable persons with empathy to not cause distress Completing colleague and contractor searches when required in line with customer company policy Digitally report incidents and use tablets/phones for daily activity planning Detailed and Legible incident reporting to assist the Client and Local Authorities Location: Southampton Hours: Varied (Relief Position) Shift Pattern: Varied (Relief Position) Hourly Rate: Site dependent, between £12.71- £15.00 per hour The Person To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner. Required Experience and Qualification You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given. Benefits of working with ASEL SIA Licence Renewal Auto enrolment pension scheme Investment into training Perkbox incentive scheme which includes discounts and an employee assistance programme Company uniform provided Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management. Responsibilities & Requirements Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position. Benefits Access XD Recognition - Rewards and Discount Platform Apprenticeship Opportunities Employee of the Month Scheme 110% Club for Outstanding Performers, offering prizes and monetary rewards Stream - Flexible Pay Access, allowing early access to earned wages Employee Assistance Programme (EAP) Career Progression Opportunities Ongoing Training and Development INDST
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Lead Android Engineer Job Title: Lead Android Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. You and the Role Working in and across tech teams is a natural part of our outcome-based culture, so you'll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. As part of our mobile platform engineering team, you will set the pace for multiple mobile engineering teams and take ownership of the fully native mobile apps that our customers love. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies. Kotlin and Java , for writing well-factored, well-tested code in both the Android app and backend orchestration services Android Toolset , including Android Studio, to leverage the Android platform on a large enterprise scale Testing Frameworks , using JUnit, Espresso, and advocating for approaches like Pair Programming, TDD, and BDD AWS , utilizing cloud opportunities to maximize inner-sourcing and continuous improvement And meet most of the following: You are passionate about creating products that produce good customer outcomes You enjoy leading a team of technologists, alongside product, design and other disciplines You want to design new product iterations, thinking strategically about architectural decisions and can communicate to stakeholders You act as a technical evangelist, evaluating technical risks while coaching and mentoring more junior engineers You appreciate the sensitivity of our customer data and the resiliency, performance and security that demands You enjoy automation (unified deployment pipelines, automated testing) and aspire to 'automate all but the creative problem solving' You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression) You enjoy hybrid working, with Tuesday, Wednesday and Thursday in our bright offices Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday - Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Android Engineer Job Title: Lead Android Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. You and the Role Working in and across tech teams is a natural part of our outcome-based culture, so you'll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. As part of our mobile platform engineering team, you will set the pace for multiple mobile engineering teams and take ownership of the fully native mobile apps that our customers love. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies. Kotlin and Java , for writing well-factored, well-tested code in both the Android app and backend orchestration services Android Toolset , including Android Studio, to leverage the Android platform on a large enterprise scale Testing Frameworks , using JUnit, Espresso, and advocating for approaches like Pair Programming, TDD, and BDD AWS , utilizing cloud opportunities to maximize inner-sourcing and continuous improvement And meet most of the following: You are passionate about creating products that produce good customer outcomes You enjoy leading a team of technologists, alongside product, design and other disciplines You want to design new product iterations, thinking strategically about architectural decisions and can communicate to stakeholders You act as a technical evangelist, evaluating technical risks while coaching and mentoring more junior engineers You appreciate the sensitivity of our customer data and the resiliency, performance and security that demands You enjoy automation (unified deployment pipelines, automated testing) and aspire to 'automate all but the creative problem solving' You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression) You enjoy hybrid working, with Tuesday, Wednesday and Thursday in our bright offices Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday - Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
