Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Senior Architect or equivalent role carrying product-shaping responsibility. A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole. Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room. Product Understanding - Not Just Technical Understanding prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet. Genuine customer orientation: asking what problem the customer has before asking how to build the feature. Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one. The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context. Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found. An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive. Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution. Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment. Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause. Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database. AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping. Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions. Bonus Points Background in email security, threat detection, DLP, identity, or data platforms. Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture. Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches. Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS. What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars. Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane. Senior peers: a small, high-trust Architecture Leadership Team where everyone operates at a high level. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience. 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role. A track record of product-shaping responsibility, not just technical delivery. Active, daily use of AI development tools in a professional setting - not experimentation, practice. Equal Opportunity Statement Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. Commitment to Diversity and Inclusion We're proud to be an Equal Opportunity and Aff We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose . click apply for full job details
Aug 24, 2026
Full time
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Senior Architect or equivalent role carrying product-shaping responsibility. A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole. Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room. Product Understanding - Not Just Technical Understanding prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet. Genuine customer orientation: asking what problem the customer has before asking how to build the feature. Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one. The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context. Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found. An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive. Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution. Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment. Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause. Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database. AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping. Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions. Bonus Points Background in email security, threat detection, DLP, identity, or data platforms. Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture. Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches. Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS. What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars. Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane. Senior peers: a small, high-trust Architecture Leadership Team where everyone operates at a high level. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience. 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role. A track record of product-shaping responsibility, not just technical delivery. Active, daily use of AI development tools in a professional setting - not experimentation, practice. Equal Opportunity Statement Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. Commitment to Diversity and Inclusion We're proud to be an Equal Opportunity and Aff We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose . click apply for full job details
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
Aug 24, 2026
Full time
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
NOC Engineer - AI Infrastructure Bristol / Remote A very exciting opportunity to join a UK based UK AI Hyperscaler who are building and operating AI infrastructure and data centres across the country as part of the UK's growing sovereign AI capability. The NOC Engineer will join the Operations Centre on a 24x7 basis and will act as the first point of technical response for infrastructure alerts, incidents and service requests, keeping customer-facing AI services stable and well supported. Role responsibilities: Monitoring network, power, environmental, server and GPU alarms, responding within SLA Performing initial troubleshooting and incident triage Owning tickets through to resolution with accurate documentation Escalating clearly to engineering, field operations or vendors when required Coordinating site access, dispatch requests and maintenance windows with field engineering/Smart Hands providers Managing shift handovers and keeping knowledge articles current Required experience: Experience in a NOC, data-centre operations, infrastructure support, managed services or technical operations environment Comfortable working independently on a 24x7 shift pattern Linux systems administration knowledge is essential Experience using an ITSM/ticketing tool (ServiceNow, Jira Service Management, HaloITSM, FreshService or similar) Data-centre or AI/GPU infrastructure exposure is advantageous The NOC Engineer position is fully remote for the remainder of this year but candidates will need to be based roughly within a 60 mile radius of Bristol or Newport. This will be a shift based role covering a 24/7 operation. Candidates are needed to start within the next six weeks so please apply for immediate consideration. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 22, 2026
Full time
NOC Engineer - AI Infrastructure Bristol / Remote A very exciting opportunity to join a UK based UK AI Hyperscaler who are building and operating AI infrastructure and data centres across the country as part of the UK's growing sovereign AI capability. The NOC Engineer will join the Operations Centre on a 24x7 basis and will act as the first point of technical response for infrastructure alerts, incidents and service requests, keeping customer-facing AI services stable and well supported. Role responsibilities: Monitoring network, power, environmental, server and GPU alarms, responding within SLA Performing initial troubleshooting and incident triage Owning tickets through to resolution with accurate documentation Escalating clearly to engineering, field operations or vendors when required Coordinating site access, dispatch requests and maintenance windows with field engineering/Smart Hands providers Managing shift handovers and keeping knowledge articles current Required experience: Experience in a NOC, data-centre operations, infrastructure support, managed services or technical operations environment Comfortable working independently on a 24x7 shift pattern Linux systems administration knowledge is essential Experience using an ITSM/ticketing tool (ServiceNow, Jira Service Management, HaloITSM, FreshService or similar) Data-centre or AI/GPU infrastructure exposure is advantageous The NOC Engineer position is fully remote for the remainder of this year but candidates will need to be based roughly within a 60 mile radius of Bristol or Newport. This will be a shift based role covering a 24/7 operation. Candidates are needed to start within the next six weeks so please apply for immediate consideration. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our mission on the Connectivity team is to make Claude the most connected AI. As agents take on more real-world work, we're taking a leading role in defining how they get access to external systems - safely, with the right permissions, and in ways enterprises can trust. We ship standards and services used by claude.ai, Claude Code, Cowork, and the API. We own the MCP proxy that routes every tool call and the OAuth and token management that keeps connections authenticated. We're also core contributors to the MCP spec - now an open standard under the Linux Foundation - and maintain the official Python and TypeScript SDKs. We're looking for experienced software engineers to join Connectivity. The team spans San Francisco and London, and you'll work closely with partner teams across Anthropic to deliver impact across all of our products. You'll work on problems where reliability and enterprise trust are critical. This means OAuth at scale, admin controls that let IT govern what agents can do, and proxy infrastructure that is reliable by default. What you'll do You'll design, build, and operate the core connectivity infrastructure behind external tool calls - the MCP proxy and the OAuth and token management systems that keep connections authenticated. You'll own reliability for infrastructure that other teams and external partners depend on, including SLOs, on-call, incident response, and postmortems. You'll build the admin controls and permission models that let enterprise IT govern what agents can do, and contribute to the MCP standard and its ecosystem, including the spec and the official Python and TypeScript SDKs. You'll turn ambiguous outcomes into shipped, scoped work, dogfooding what you build in the products that consume it. You'll independently scope complex, multi-month projects, drive cross-org alignment through ambiguous problem spaces, and make architectural decisions that shape how Anthropic builds and scales its products. You'll partner directly with research to productize cutting-edge capabilities, and will have lasting impact on the platform that hundreds of thousands of companies and internal/external engineers depend on every day. You might be a good fit if you: Experience as a backend or platform engineer Familiarity with using AI tools as part of the software development process Take a product-focused approach to platform work and care about building solutions that are robust, scalable, and easy to use Take full ownership of your work - from design through build, deployment, and operations, to iterating on and improving your product Can navigate ambiguity and make sound technical decisions independently, and have ideally operated in both 0 1 and more mature team or company settings Experience operating production distributed systems, with an understanding of what reliability, observability, and incident response require at scale Excellent communication skills, with the ability to build consensus across teams and time zones Deadline to apply:None. Applications will be reviewed on a rolling basis. Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 - $485,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:Learn about our policy for using AI in our application process.
Aug 22, 2026
Full time
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our mission on the Connectivity team is to make Claude the most connected AI. As agents take on more real-world work, we're taking a leading role in defining how they get access to external systems - safely, with the right permissions, and in ways enterprises can trust. We ship standards and services used by claude.ai, Claude Code, Cowork, and the API. We own the MCP proxy that routes every tool call and the OAuth and token management that keeps connections authenticated. We're also core contributors to the MCP spec - now an open standard under the Linux Foundation - and maintain the official Python and TypeScript SDKs. We're looking for experienced software engineers to join Connectivity. The team spans San Francisco and London, and you'll work closely with partner teams across Anthropic to deliver impact across all of our products. You'll work on problems where reliability and enterprise trust are critical. This means OAuth at scale, admin controls that let IT govern what agents can do, and proxy infrastructure that is reliable by default. What you'll do You'll design, build, and operate the core connectivity infrastructure behind external tool calls - the MCP proxy and the OAuth and token management systems that keep connections authenticated. You'll own reliability for infrastructure that other teams and external partners depend on, including SLOs, on-call, incident response, and postmortems. You'll build the admin controls and permission models that let enterprise IT govern what agents can do, and contribute to the MCP standard and its ecosystem, including the spec and the official Python and TypeScript SDKs. You'll turn ambiguous outcomes into shipped, scoped work, dogfooding what you build in the products that consume it. You'll independently scope complex, multi-month projects, drive cross-org alignment through ambiguous problem spaces, and make architectural decisions that shape how Anthropic builds and scales its products. You'll partner directly with research to productize cutting-edge capabilities, and will have lasting impact on the platform that hundreds of thousands of companies and internal/external engineers depend on every day. You might be a good fit if you: Experience as a backend or platform engineer Familiarity with using AI tools as part of the software development process Take a product-focused approach to platform work and care about building solutions that are robust, scalable, and easy to use Take full ownership of your work - from design through build, deployment, and operations, to iterating on and improving your product Can navigate ambiguity and make sound technical decisions independently, and have ideally operated in both 0 1 and more mature team or company settings Experience operating production distributed systems, with an understanding of what reliability, observability, and incident response require at scale Excellent communication skills, with the ability to build consensus across teams and time zones Deadline to apply:None. Applications will be reviewed on a rolling basis. Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 - $485,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:Learn about our policy for using AI in our application process.
Network Operations Engineer 35,000 - 45,000 + Training + Progression + Benefits Avonmouth (Site based, 24/7 shift rotation) Are you an engineer with a background in IT, networking, infrastructure support or technical operations looking for a role where you'll gain exposure to modern data centre technologies, develop your technical skillset across infrastructure, and build a long-term career within a rapidly growing sector? This is an excellent opportunity to join a growing UK infrastructure business that is investing heavily in both its technology and its people. Operating within a highly available, 24x7 environment, the business is expanding its operational capabilities and is looking for engineers who want to develop their careers in a fast-moving and technically diverse setting. Working within the Network Operations Centre, you will be the first point of technical response for infrastructure alerts, incidents and service requests. You'll monitor critical systems, respond within SLA, perform initial troubleshooting and incident triage, and coordinate escalations to engineering teams, field operations and third-party providers when required. You'll gain broader technical exposure than in a traditional support role, working across network, server, storage, power and environmental systems while contributing to incident management, outage coordination and continuous improvement. For the right person, there is a genuine opportunity to grow alongside the function, taking on greater responsibility as the team develops and progressing into senior Network Operations, Infrastructure, Operations or specialist technical positions over time. The Role: Monitoring network, server, power and environmental systems within a 24x7 operations environment Responding to alerts, performing troubleshooting and incident triage Managing tickets through to resolution with accurate documentation Coordinating escalations with engineering teams, field service providers and vendors Working a rotating shift pattern covering days, nights and scheduled rest days Site-based role in Avonmouth The Person Background in IT, networking, infrastructure support, technical operations or a similar environment Comfortable working within a 24/7 rotation-based shift patterns Linux systems administration experience Experience using ITSM or ticket management systems and L Full UK driving licence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 21, 2026
Full time
Network Operations Engineer 35,000 - 45,000 + Training + Progression + Benefits Avonmouth (Site based, 24/7 shift rotation) Are you an engineer with a background in IT, networking, infrastructure support or technical operations looking for a role where you'll gain exposure to modern data centre technologies, develop your technical skillset across infrastructure, and build a long-term career within a rapidly growing sector? This is an excellent opportunity to join a growing UK infrastructure business that is investing heavily in both its technology and its people. Operating within a highly available, 24x7 environment, the business is expanding its operational capabilities and is looking for engineers who want to develop their careers in a fast-moving and technically diverse setting. Working within the Network Operations Centre, you will be the first point of technical response for infrastructure alerts, incidents and service requests. You'll monitor critical systems, respond within SLA, perform initial troubleshooting and incident triage, and coordinate escalations to engineering teams, field operations and third-party providers when required. You'll gain broader technical exposure than in a traditional support role, working across network, server, storage, power and environmental systems while contributing to incident management, outage coordination and continuous improvement. For the right person, there is a genuine opportunity to grow alongside the function, taking on greater responsibility as the team develops and progressing into senior Network Operations, Infrastructure, Operations or specialist technical positions over time. The Role: Monitoring network, server, power and environmental systems within a 24x7 operations environment Responding to alerts, performing troubleshooting and incident triage Managing tickets through to resolution with accurate documentation Coordinating escalations with engineering teams, field service providers and vendors Working a rotating shift pattern covering days, nights and scheduled rest days Site-based role in Avonmouth The Person Background in IT, networking, infrastructure support, technical operations or a similar environment Comfortable working within a 24/7 rotation-based shift patterns Linux systems administration experience Experience using ITSM or ticket management systems and L Full UK driving licence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
About the company the company's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our mission on the Connectivity team is to make Claude the most connected AI. As agents take on more real world work, we're taking a leading role in defining how they get access to external systems - safely, with the right permissions, and in ways enterprises can trust. We ship standards and services used by claude.ai, Claude Code, Cowork, and the API. We own the MCP proxy that routes every tool call and the OAuth and token management that keeps connections authenticated. We're also core contributors to the MCP spec - now an open standard under the Linux Foundation - and maintain the official Python and TypeScript SDKs. We're looking for experienced software engineers to join Connectivity. The team spans San Francisco and London, and you'll work closely with partner teams across the company to deliver impact across all of our products. You'll work on problems where reliability and enterprise trust are critical. This means OAuth at scale, admin controls that let IT govern what agents can do, and proxy infrastructure that is reliable by default. What you'll do You'll design, build, and operate the core connectivity infrastructure behind external tool calls - the MCP proxy and the OAuth and token management systems that keep connections authenticated. You'll own reliability for infrastructure that other teams and external partners depend on, including SLOs, on call, incident response, and postmortems. You'll build the admin controls and permission models that let enterprise IT govern what agents can do, and contribute to the MCP standard and its ecosystem, including the spec and the official Python and TypeScript SDKs. You'll turn ambiguous outcomes into shipped, scoped work, dogfooding what you build in the products that consume it. You'll independently scope complex, multi month projects, drive cross org alignment through ambiguous problem spaces, and make architectural decisions that shape how the company builds and scales its products. You'll partner directly with research to productize cutting edge capabilities, and will have lasting impact on the platform that hundreds of thousands of companies and internal/external engineers depend on every day. You might be a good fit if you: Experience as a backend or platform engineer Familiarity with using AI tools as part of the software development process Take a product focused approach to platform work and care about building solutions that are robust, scalable, and easy to use Take full ownership of your work - from design through build, deployment, and operations, to iterating on and improving your product Can navigate ambiguity and make sound technical decisions independently, and have ideally operated in both 0 1 and more mature team or company settings Experience operating production distributed systems, with an understanding of what reliability, observability, and incident response require at scale Excellent communication skills, with the ability to build consensus across teams and time zones The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000-$485,000 USD LogisticsMinimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At the company we work as a single cohesive team on just a few large scale research efforts. And we value impact - advancing our long term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to the company, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! the company is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn aboutour policy for using AI in our application process.
Aug 21, 2026
Full time
About the company the company's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our mission on the Connectivity team is to make Claude the most connected AI. As agents take on more real world work, we're taking a leading role in defining how they get access to external systems - safely, with the right permissions, and in ways enterprises can trust. We ship standards and services used by claude.ai, Claude Code, Cowork, and the API. We own the MCP proxy that routes every tool call and the OAuth and token management that keeps connections authenticated. We're also core contributors to the MCP spec - now an open standard under the Linux Foundation - and maintain the official Python and TypeScript SDKs. We're looking for experienced software engineers to join Connectivity. The team spans San Francisco and London, and you'll work closely with partner teams across the company to deliver impact across all of our products. You'll work on problems where reliability and enterprise trust are critical. This means OAuth at scale, admin controls that let IT govern what agents can do, and proxy infrastructure that is reliable by default. What you'll do You'll design, build, and operate the core connectivity infrastructure behind external tool calls - the MCP proxy and the OAuth and token management systems that keep connections authenticated. You'll own reliability for infrastructure that other teams and external partners depend on, including SLOs, on call, incident response, and postmortems. You'll build the admin controls and permission models that let enterprise IT govern what agents can do, and contribute to the MCP standard and its ecosystem, including the spec and the official Python and TypeScript SDKs. You'll turn ambiguous outcomes into shipped, scoped work, dogfooding what you build in the products that consume it. You'll independently scope complex, multi month projects, drive cross org alignment through ambiguous problem spaces, and make architectural decisions that shape how the company builds and scales its products. You'll partner directly with research to productize cutting edge capabilities, and will have lasting impact on the platform that hundreds of thousands of companies and internal/external engineers depend on every day. You might be a good fit if you: Experience as a backend or platform engineer Familiarity with using AI tools as part of the software development process Take a product focused approach to platform work and care about building solutions that are robust, scalable, and easy to use Take full ownership of your work - from design through build, deployment, and operations, to iterating on and improving your product Can navigate ambiguity and make sound technical decisions independently, and have ideally operated in both 0 1 and more mature team or company settings Experience operating production distributed systems, with an understanding of what reliability, observability, and incident response require at scale Excellent communication skills, with the ability to build consensus across teams and time zones The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000-$485,000 USD LogisticsMinimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At the company we work as a single cohesive team on just a few large scale research efforts. And we value impact - advancing our long term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to the company, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! the company is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn aboutour policy for using AI in our application process.
Software Engineer x2 Rate - 750 - 830 Location - London 2/3 days on site Until end of July 2027 About the Role To strengthen our AI for Science (AI4S) team, we are looking for Software Engineers with a track record in developing production-grade, data-driven software solutions. You will design, build and operate the scalable cloud infrastructure and services - including the serving of our models - that our AI systems and agentic applications run on, and you will be accountable for keeping them reliable in production. This is hands-on software and platform engineering: building robust, well-tested, high-performance systems that scientists across the client nd on every day, on modern cloud technology and the vast biomedical data sources available to us. In this role you will Design, build and operate scalable infrastructure and services that support our AI models and agentic systems across the entire software development life cycle. Own the reliability of what you build - set up CI/CD and release processes, automated testing, monitoring and alerting, and lead the response when things break, so the systems scientists rely on stay dependable. Build and operate the model-serving infrastructure that exposes our models in production with efficient use of compute. Develop and maintain cloud-native architectures that enable reliable deployment and scaling of AI/ML workloads. Deliver robust, tested and high-performance code in an agile environment, and work closely with ML engineers and domain experts to make the infrastructure fit for purpose. Qualifications & Skills Demonstrated advanced programming expertise in Python and in developing and delivering robust, scalable software solutions using frameworks like FastAPI. Experience with cloud platforms (GCP, Azure) and cloud-native architectures. Passion for software design and commitment to the development of reusable, scalable, and testable software components. Basic understanding of at least one major deep learning framework (PyTorch, JAX, TensorFlow). Hands-on experience with Google Cloud Platform, in particular the services we build on: Cloud Run, Google Kubernetes Engine, Cloud Storage, Artifact Registry, Cloud SQL. Fluency in English. Preferred Qualifications & Skills If you have the following characteristics, it would be a plus: Familiarity with machine learning principles and state-of-the-art modelling approaches. Experience in design, development and deployment of commercial cloud-native software and infrastructure. Experience building and deploying large-scale AI models and agentic systems in production environments. Experience architecting, developing, and deploying distributed training pipelines for large models with PyTorch or TensorFlow. Expertise in performance optimization, cost optimization, and efficient compute resource management in cloud environments. Experience running production services at scale, including defining and working to service-level objectives (SLOs/SLIs). Experience with incident response and post-incident review, and with building the observability that supports it. Infrastructure-as-code (e.g. Terraform) for provisioning and maintaining cloud environments. Experience developing and administering workloads on Kubernetes (e.g. GKE). Familiarity with GCP networking and security controls - VPC, VPC Service Controls (VPC-SC), and private connectivity. Contributions to relevant open-source projects. Knowledge or interest in disease biology, molecular biology and medicine. Experience working with biomedical data (e.g., genomics, transcriptomics, proteomics, electronic health records, clinical images). If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 21, 2026
Contractor
Software Engineer x2 Rate - 750 - 830 Location - London 2/3 days on site Until end of July 2027 About the Role To strengthen our AI for Science (AI4S) team, we are looking for Software Engineers with a track record in developing production-grade, data-driven software solutions. You will design, build and operate the scalable cloud infrastructure and services - including the serving of our models - that our AI systems and agentic applications run on, and you will be accountable for keeping them reliable in production. This is hands-on software and platform engineering: building robust, well-tested, high-performance systems that scientists across the client nd on every day, on modern cloud technology and the vast biomedical data sources available to us. In this role you will Design, build and operate scalable infrastructure and services that support our AI models and agentic systems across the entire software development life cycle. Own the reliability of what you build - set up CI/CD and release processes, automated testing, monitoring and alerting, and lead the response when things break, so the systems scientists rely on stay dependable. Build and operate the model-serving infrastructure that exposes our models in production with efficient use of compute. Develop and maintain cloud-native architectures that enable reliable deployment and scaling of AI/ML workloads. Deliver robust, tested and high-performance code in an agile environment, and work closely with ML engineers and domain experts to make the infrastructure fit for purpose. Qualifications & Skills Demonstrated advanced programming expertise in Python and in developing and delivering robust, scalable software solutions using frameworks like FastAPI. Experience with cloud platforms (GCP, Azure) and cloud-native architectures. Passion for software design and commitment to the development of reusable, scalable, and testable software components. Basic understanding of at least one major deep learning framework (PyTorch, JAX, TensorFlow). Hands-on experience with Google Cloud Platform, in particular the services we build on: Cloud Run, Google Kubernetes Engine, Cloud Storage, Artifact Registry, Cloud SQL. Fluency in English. Preferred Qualifications & Skills If you have the following characteristics, it would be a plus: Familiarity with machine learning principles and state-of-the-art modelling approaches. Experience in design, development and deployment of commercial cloud-native software and infrastructure. Experience building and deploying large-scale AI models and agentic systems in production environments. Experience architecting, developing, and deploying distributed training pipelines for large models with PyTorch or TensorFlow. Expertise in performance optimization, cost optimization, and efficient compute resource management in cloud environments. Experience running production services at scale, including defining and working to service-level objectives (SLOs/SLIs). Experience with incident response and post-incident review, and with building the observability that supports it. Infrastructure-as-code (e.g. Terraform) for provisioning and maintaining cloud environments. Experience developing and administering workloads on Kubernetes (e.g. GKE). Familiarity with GCP networking and security controls - VPC, VPC Service Controls (VPC-SC), and private connectivity. Contributions to relevant open-source projects. Knowledge or interest in disease biology, molecular biology and medicine. Experience working with biomedical data (e.g., genomics, transcriptomics, proteomics, electronic health records, clinical images). If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our mission on the Connectivity team is to make Claude the most connected AI. As agents take on more real-world work, we're taking a leading role in defining how they get access to external systems - safely, with the right permissions, and in ways enterprises can trust. We ship standards and services used by claude.ai, Claude Code, Cowork, and the API. We own the MCP proxy that routes every tool call and the OAuth and token management that keeps connections authenticated. We're also core contributors to the MCP spec - now an open standard under the Linux Foundation - and maintain the official Python and TypeScript SDKs. We're looking for experienced software engineers to join Connectivity. The team spans San Francisco and London, and you'll work closely with partner teams across Anthropic to deliver impact across all of our products. You'll work on problems where reliability and enterprise trust are critical. This means OAuth at scale, admin controls that let IT govern what agents can do, and proxy infrastructure that is reliable by default. What you'll do You'll design, build, and operate the core connectivity infrastructure behind external tool calls - the MCP proxy and the OAuth and token management systems that keep connections authenticated. You'll own reliability for infrastructure that other teams and external partners depend on, including SLOs, on-call, incident response, and postmortems. You'll build the admin controls and permission models that let enterprise IT govern what agents can do, and contribute to the MCP standard and its ecosystem, including the spec and the official Python and TypeScript SDKs. You'll turn ambiguous outcomes into shipped, scoped work, dogfooding what you build in the products that consume it. You'll independently scope complex, multi-month projects, drive cross-org alignment through ambiguous problem spaces, and make architectural decisions that shape how Anthropic builds and scales its products. You'll partner directly with research to productize cutting-edge capabilities, and will have lasting impact on the platform that hundreds of thousands of companies and internal/external engineers depend on every day. You might be a good fit if you: Experience as a backend or platform engineer Familiarity with using AI tools as part of the software development process Take a product-focused approach to platform work and care about building solutions that are robust, scalable, and easy to use Take full ownership of your work - from design through build, deployment, and operations, to iterating on and improving your product Can navigate ambiguity and make sound technical decisions independently, and have ideally operated in both 0 1 and more mature team or company settings Experience operating production distributed systems, with an understanding of what reliability, observability, and incident response require at scale Excellent communication skills, with the ability to build consensus across teams and time zones Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 - $485,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Aug 21, 2026
Full time
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our mission on the Connectivity team is to make Claude the most connected AI. As agents take on more real-world work, we're taking a leading role in defining how they get access to external systems - safely, with the right permissions, and in ways enterprises can trust. We ship standards and services used by claude.ai, Claude Code, Cowork, and the API. We own the MCP proxy that routes every tool call and the OAuth and token management that keeps connections authenticated. We're also core contributors to the MCP spec - now an open standard under the Linux Foundation - and maintain the official Python and TypeScript SDKs. We're looking for experienced software engineers to join Connectivity. The team spans San Francisco and London, and you'll work closely with partner teams across Anthropic to deliver impact across all of our products. You'll work on problems where reliability and enterprise trust are critical. This means OAuth at scale, admin controls that let IT govern what agents can do, and proxy infrastructure that is reliable by default. What you'll do You'll design, build, and operate the core connectivity infrastructure behind external tool calls - the MCP proxy and the OAuth and token management systems that keep connections authenticated. You'll own reliability for infrastructure that other teams and external partners depend on, including SLOs, on-call, incident response, and postmortems. You'll build the admin controls and permission models that let enterprise IT govern what agents can do, and contribute to the MCP standard and its ecosystem, including the spec and the official Python and TypeScript SDKs. You'll turn ambiguous outcomes into shipped, scoped work, dogfooding what you build in the products that consume it. You'll independently scope complex, multi-month projects, drive cross-org alignment through ambiguous problem spaces, and make architectural decisions that shape how Anthropic builds and scales its products. You'll partner directly with research to productize cutting-edge capabilities, and will have lasting impact on the platform that hundreds of thousands of companies and internal/external engineers depend on every day. You might be a good fit if you: Experience as a backend or platform engineer Familiarity with using AI tools as part of the software development process Take a product-focused approach to platform work and care about building solutions that are robust, scalable, and easy to use Take full ownership of your work - from design through build, deployment, and operations, to iterating on and improving your product Can navigate ambiguity and make sound technical decisions independently, and have ideally operated in both 0 1 and more mature team or company settings Experience operating production distributed systems, with an understanding of what reliability, observability, and incident response require at scale Excellent communication skills, with the ability to build consensus across teams and time zones Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 - $485,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Aug 14, 2026
Full time
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Role Overview Sr. Manager, Site Reliability Engineering (London) is an experienced leader responsible for overseeing a globally distributed team of SRE technologists with diverse skills in software development, systems, network, application, and/or database management. This role ensures seamless, continuous coverage of Cboe's real time low latency trading platforms around the clock and provides direct platform support for Cboe's European operations. Responsibilities Technical Leadership & System Availability: Provide technical leadership, support and operational oversight to sustain resiliency and high availability of critical business operations across European and GTH market sessions; monitor production, disaster recovery and certification systems; troubleshoot and drive resolution of issues; analyze and optimize performance of real time trading platforms; oversee daily system checks and ensure platforms are operating as expected; take direct action to resolve known issues; assist the build team to resolve build/deployment issues. People Leadership & Team Development: Lead, mentor and provide guidance to direct reports across European and APAC time zones; delegate assignments; create and execute agile based processes such as Kanban and Scrum; connect direct reports to others within and across the organization; support training and development; establish operational objectives, policies and procedures; liaise with management and other stakeholders. Platform Configuration Management & Project Oversight: Develop and manage operational initiatives; translate functional plans into operational processes; guide execution and provide project management support; deliver tactical results; manage configuration of new and existing trading platforms; prepare for new features; monitor development activities, change management tickets, evaluate impact; approve and execute daily change tickets; organize testing prior to deployment; work with software engineering to resolve systemic issues; ensure compliance obligations are met. Incident Response & Escalation Management: Serve as senior escalation point for production incidents across European and GTH market hours; coordinate incident triage, root cause analysis and resolution; provide timely communication to stakeholders; drive post incident reviews and remediation tracking. Subject Matter Expertise & Stakeholder Engagement: Provide subject matter expertise on all aspects of platforms; advise teams on moderately complex matters; liaise with vendors and facilities operators supporting critical financial infrastructure. Reporting & Data Analysis: Create and improve reports related to Operations management; analyze technical data sets to troubleshoot or explain perceived issues; use SQL, UNIX shell and other tools to gather and analyze data. Capacity Planning: Drive capacity planning decisions for Cboe Exchanges, especially within the European region; support capacity planning needs of various business units; participate in capacity planning meetings. Automation & Process Improvement: Identify and lead task automation opportunities; develop, test and maintain Python tools; leverage AI to maximize efficiency. On Call & Weekend Testing: Lead and participate in weekend testing (e.g., capacity testing, fail over); provide follow the sun on call technical support as part of the global Operations team. Qualifications Education: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline (Master's preferred). Experience & Technical Skills: Deep subject matter expertise in one or more of the following areas: Technical Operations; UNIX Shell; Software Engineering or Systems, Network, or Database Administration; SQL; Python, C++, or other programming language; Leadership or Senior Role; Networking (TCP/IP and Multicast) and NIC Configuration. Communication & Language Skills: Fluency in English - both written and spoken - is required; clear, precise and unambiguous communication across time zones, cultures and technical disciplines. Global Markets Awareness: Familiarity with European markets and US equities, options, and/or futures market structures is strongly preferred; situational awareness across multiple market sessions and regulatory environments. Benefits & Perks Competitive total rewards package including private healthcare coverage, pension contributions, professional development opportunities, and access to global employee resource groups and internal mobility programs. Equal Opportunity Employer Cboe Global Markets is an Equal Opportunity Employer.
Jul 31, 2026
Full time
Role Overview Sr. Manager, Site Reliability Engineering (London) is an experienced leader responsible for overseeing a globally distributed team of SRE technologists with diverse skills in software development, systems, network, application, and/or database management. This role ensures seamless, continuous coverage of Cboe's real time low latency trading platforms around the clock and provides direct platform support for Cboe's European operations. Responsibilities Technical Leadership & System Availability: Provide technical leadership, support and operational oversight to sustain resiliency and high availability of critical business operations across European and GTH market sessions; monitor production, disaster recovery and certification systems; troubleshoot and drive resolution of issues; analyze and optimize performance of real time trading platforms; oversee daily system checks and ensure platforms are operating as expected; take direct action to resolve known issues; assist the build team to resolve build/deployment issues. People Leadership & Team Development: Lead, mentor and provide guidance to direct reports across European and APAC time zones; delegate assignments; create and execute agile based processes such as Kanban and Scrum; connect direct reports to others within and across the organization; support training and development; establish operational objectives, policies and procedures; liaise with management and other stakeholders. Platform Configuration Management & Project Oversight: Develop and manage operational initiatives; translate functional plans into operational processes; guide execution and provide project management support; deliver tactical results; manage configuration of new and existing trading platforms; prepare for new features; monitor development activities, change management tickets, evaluate impact; approve and execute daily change tickets; organize testing prior to deployment; work with software engineering to resolve systemic issues; ensure compliance obligations are met. Incident Response & Escalation Management: Serve as senior escalation point for production incidents across European and GTH market hours; coordinate incident triage, root cause analysis and resolution; provide timely communication to stakeholders; drive post incident reviews and remediation tracking. Subject Matter Expertise & Stakeholder Engagement: Provide subject matter expertise on all aspects of platforms; advise teams on moderately complex matters; liaise with vendors and facilities operators supporting critical financial infrastructure. Reporting & Data Analysis: Create and improve reports related to Operations management; analyze technical data sets to troubleshoot or explain perceived issues; use SQL, UNIX shell and other tools to gather and analyze data. Capacity Planning: Drive capacity planning decisions for Cboe Exchanges, especially within the European region; support capacity planning needs of various business units; participate in capacity planning meetings. Automation & Process Improvement: Identify and lead task automation opportunities; develop, test and maintain Python tools; leverage AI to maximize efficiency. On Call & Weekend Testing: Lead and participate in weekend testing (e.g., capacity testing, fail over); provide follow the sun on call technical support as part of the global Operations team. Qualifications Education: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline (Master's preferred). Experience & Technical Skills: Deep subject matter expertise in one or more of the following areas: Technical Operations; UNIX Shell; Software Engineering or Systems, Network, or Database Administration; SQL; Python, C++, or other programming language; Leadership or Senior Role; Networking (TCP/IP and Multicast) and NIC Configuration. Communication & Language Skills: Fluency in English - both written and spoken - is required; clear, precise and unambiguous communication across time zones, cultures and technical disciplines. Global Markets Awareness: Familiarity with European markets and US equities, options, and/or futures market structures is strongly preferred; situational awareness across multiple market sessions and regulatory environments. Benefits & Perks Competitive total rewards package including private healthcare coverage, pension contributions, professional development opportunities, and access to global employee resource groups and internal mobility programs. Equal Opportunity Employer Cboe Global Markets is an Equal Opportunity Employer.
Software Engineer, ChatGPT Infrastructure OpenAI Careers Software Engineer, ChatGPT Infrastructure Applied AI Infrastructure - London, UK About the Team Our London-based team builds the backend systems that help ChatGPT scale reliably. We work on infrastructure close to the product, partnering with engineering teams to improve the performance, resilience, and operability of critical user-facing systems. Our work combines backend software engineering with distributed systems and production reliability. We build shared capabilities, improve high-traffic workflows, and make it easier to introduce new product functionality without compromising performance or availability. About the Role This role is for software engineers who want to build and evolve backend systems operating at significant scale. You'll write production code, design shared infrastructure, and solve technical challenges involving performance, distributed systems, and system reliability. You'll also own how those systems behave in production: how changes are rolled out, how issues are detected and diagnosed, and how recurring operational problems can be addressed through better software and system design. This is a strong fit for backend engineers who enjoy complex systems problems and want a direct connection between the infrastructure they build and the experience of ChatGPT users. In this role, you will: Design, build, and maintain backend systems supporting high-traffic ChatGPT experiences. Develop shared services, APIs, and infrastructure that help product teams build and launch new capabilities safely. Improve the performance, scalability, and efficiency of production systems as usage and product complexity grow. Build and improve systems for asynchronous processing and other large scale backend workloads. Lead architectural improvements and infrastructure migrations while maintaining correctness, compatibility, and safe rollout and rollback. Strengthen monitoring, alerting, and diagnostics to detect problems early and reduce customer impact. Participate in on call, incident response, and root cause analysis, and turn operational learnings into lasting engineering improvements. Work across product and infrastructure teams to ensure new systems are reliable, secure, and production ready. Build automation and tooling that reduce repetitive operational work and improve engineering effectiveness. You might thrive in this role if you: Have experience building and operating backend systems at scale. Understand distributed systems concepts such as concurrency, consistency, asynchronous processing, and failure handling. Enjoy writing production code while taking ownership of how systems behave in real world conditions. Can identify and address bottlenecks affecting latency, throughput, resource usage, or reliability. Have experience introducing production changes safely through testing, staged rollouts, monitoring, and rollback plans. Are comfortable investigating ambiguous technical problems and collaborating across teams to resolve them. Care about clear interfaces, maintainable systems, and practical engineering tradeoffs. Take ownership of projects from design and implementation through deployment and ongoing improvement. Qualifications 4+ years of professional software engineering experience, including significant experience building backend or distributed systems. Strong proficiency in at least one general purpose programming language and experience writing reliable, maintainable production code. Experience designing, building, or improving services, platforms, or shared infrastructure at scale. Familiarity with production reliability practices, including monitoring, incident response, root cause analysis, and operational readiness. Experience diagnosing performance, scalability, or reliability issues in production environments. Understanding of distributed systems, data storage, concurrency, asynchronous processing, or networking. Familiarity with modern deployment, observability, and cloud infrastructure practices. Ability to lead complex technical work and collaborate effectively across product and infrastructure teams. Experience with cloud infrastructure, containerized environments, or observability tools is useful but not required. We welcome candidates from backend engineering, distributed systems, platform engineering, and reliability backgrounds. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Aff i Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. Compensation $255K - $405K + Offers Equity
Jul 31, 2026
Full time
Software Engineer, ChatGPT Infrastructure OpenAI Careers Software Engineer, ChatGPT Infrastructure Applied AI Infrastructure - London, UK About the Team Our London-based team builds the backend systems that help ChatGPT scale reliably. We work on infrastructure close to the product, partnering with engineering teams to improve the performance, resilience, and operability of critical user-facing systems. Our work combines backend software engineering with distributed systems and production reliability. We build shared capabilities, improve high-traffic workflows, and make it easier to introduce new product functionality without compromising performance or availability. About the Role This role is for software engineers who want to build and evolve backend systems operating at significant scale. You'll write production code, design shared infrastructure, and solve technical challenges involving performance, distributed systems, and system reliability. You'll also own how those systems behave in production: how changes are rolled out, how issues are detected and diagnosed, and how recurring operational problems can be addressed through better software and system design. This is a strong fit for backend engineers who enjoy complex systems problems and want a direct connection between the infrastructure they build and the experience of ChatGPT users. In this role, you will: Design, build, and maintain backend systems supporting high-traffic ChatGPT experiences. Develop shared services, APIs, and infrastructure that help product teams build and launch new capabilities safely. Improve the performance, scalability, and efficiency of production systems as usage and product complexity grow. Build and improve systems for asynchronous processing and other large scale backend workloads. Lead architectural improvements and infrastructure migrations while maintaining correctness, compatibility, and safe rollout and rollback. Strengthen monitoring, alerting, and diagnostics to detect problems early and reduce customer impact. Participate in on call, incident response, and root cause analysis, and turn operational learnings into lasting engineering improvements. Work across product and infrastructure teams to ensure new systems are reliable, secure, and production ready. Build automation and tooling that reduce repetitive operational work and improve engineering effectiveness. You might thrive in this role if you: Have experience building and operating backend systems at scale. Understand distributed systems concepts such as concurrency, consistency, asynchronous processing, and failure handling. Enjoy writing production code while taking ownership of how systems behave in real world conditions. Can identify and address bottlenecks affecting latency, throughput, resource usage, or reliability. Have experience introducing production changes safely through testing, staged rollouts, monitoring, and rollback plans. Are comfortable investigating ambiguous technical problems and collaborating across teams to resolve them. Care about clear interfaces, maintainable systems, and practical engineering tradeoffs. Take ownership of projects from design and implementation through deployment and ongoing improvement. Qualifications 4+ years of professional software engineering experience, including significant experience building backend or distributed systems. Strong proficiency in at least one general purpose programming language and experience writing reliable, maintainable production code. Experience designing, building, or improving services, platforms, or shared infrastructure at scale. Familiarity with production reliability practices, including monitoring, incident response, root cause analysis, and operational readiness. Experience diagnosing performance, scalability, or reliability issues in production environments. Understanding of distributed systems, data storage, concurrency, asynchronous processing, or networking. Familiarity with modern deployment, observability, and cloud infrastructure practices. Ability to lead complex technical work and collaborate effectively across product and infrastructure teams. Experience with cloud infrastructure, containerized environments, or observability tools is useful but not required. We welcome candidates from backend engineering, distributed systems, platform engineering, and reliability backgrounds. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Aff i Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. Compensation $255K - $405K + Offers Equity
Senior Operations Engineer Cardiff (Hybrid) Salary: Up to 50,000 CPS Group are working with a leading financial services organisation seeking an Senior Operations Engineer to join their IT Operations team. This is an excellent opportunity to work within a collaborative, supportive environment, taking ownership of core operational platforms while helping drive automation, service improvements and operational resilience. You'll be joining a business that genuinely invests in its people, offering flexible hybrid working, excellent benefits and a culture built around collaboration, wellbeing and continuous improvement. The Role As an Operations Engineer, you'll be responsible for ensuring the stability, availability and performance of critical banking and payment systems. You'll act as a senior technical escalation point, lead major incident response and help shape the future of operational tooling and automation. Key responsibilities include: Leading technical response during major incidents and coordinating service recovery. Providing expert 3rd line support for complex operational issues. Maintaining and improving platform monitoring, automation and job scheduling. Supporting system administration, performance tuning, resilience and disaster recovery. Managing complex system changes and releases. Working closely with Infrastructure, Development, Security and third-party suppliers. Driving continual service improvement and promoting ITIL best practices. Mentoring colleagues and helping develop technical capability across the team. What We're Looking For We're particularly interested in candidates with experience supporting enterprise operational environments and mission-critical platforms. You'll ideally have experience with: Unisys mainframe environments (highly desirable). OpCon job scheduling or another enterprise scheduling platform. SQL Server administration, troubleshooting and performance tuning. Windows Server environments. PowerShell scripting. SFTP. Azure DevOps. ITIL / ITSM practices. Major Incident Management within a production support environment. Automation and operational improvement initiatives Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Jul 31, 2026
Full time
Senior Operations Engineer Cardiff (Hybrid) Salary: Up to 50,000 CPS Group are working with a leading financial services organisation seeking an Senior Operations Engineer to join their IT Operations team. This is an excellent opportunity to work within a collaborative, supportive environment, taking ownership of core operational platforms while helping drive automation, service improvements and operational resilience. You'll be joining a business that genuinely invests in its people, offering flexible hybrid working, excellent benefits and a culture built around collaboration, wellbeing and continuous improvement. The Role As an Operations Engineer, you'll be responsible for ensuring the stability, availability and performance of critical banking and payment systems. You'll act as a senior technical escalation point, lead major incident response and help shape the future of operational tooling and automation. Key responsibilities include: Leading technical response during major incidents and coordinating service recovery. Providing expert 3rd line support for complex operational issues. Maintaining and improving platform monitoring, automation and job scheduling. Supporting system administration, performance tuning, resilience and disaster recovery. Managing complex system changes and releases. Working closely with Infrastructure, Development, Security and third-party suppliers. Driving continual service improvement and promoting ITIL best practices. Mentoring colleagues and helping develop technical capability across the team. What We're Looking For We're particularly interested in candidates with experience supporting enterprise operational environments and mission-critical platforms. You'll ideally have experience with: Unisys mainframe environments (highly desirable). OpCon job scheduling or another enterprise scheduling platform. SQL Server administration, troubleshooting and performance tuning. Windows Server environments. PowerShell scripting. SFTP. Azure DevOps. ITIL / ITSM practices. Major Incident Management within a production support environment. Automation and operational improvement initiatives Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Cloud Systems Engineer Manchester/Stockport (Hybrid - 3 days onsite) (Apply online only) per day Inside IR35 Contract length TBC (Likely 12 months+) PCR Digital are delighted to be partnering with an exciting FinTech company who are a global leader in payment technology, on the appointment of a Cloud Systems Engineer II to join their growing cloud infrastructure team based in Manchester. This is an excellent opportunity for an experienced Cloud Infrastructure or Platform Engineer looking to work across both Google Cloud Platform (GCP) and AWS , helping to design, automate and optimise highly available cloud environments that underpin mission-critical financial services platforms used by businesses around the world. You'll be joining an established engineering function where automation, Infrastructure as Code and modern DevOps practices are central to how technology is delivered. The Opportunity You'll take ownership of designing, building and supporting cloud infrastructure whilst working closely with software engineering and platform teams to improve scalability, security and operational excellence. This role offers plenty of variety, covering infrastructure design, automation, cloud networking, security, reliability and continuous improvement across a modern multi-cloud estate. Key Responsibilities Design, build and maintain scalable cloud infrastructure across GCP and AWS Develop Infrastructure as Code using Terraform Create and maintain Ansible playbooks for automation and configuration management Build resilient, secure and highly available cloud environments Work closely with development teams to support application deployments Improve automation, monitoring and operational efficiency Optimise cloud performance and spend across multiple environments Support incident response, troubleshooting and root cause analysis Implement networking, security and disaster recovery best practices Produce clear technical documentation and infrastructure standards We're looking for experience in: Commercial experience as a Cloud Engineer, Systems Engineer, Platform Engineer or Infrastructure Engineer Strong hands-on experience with Google Cloud Platform (GCP) Good commercial experience with AWS Terraform (essential) Ansible automation Linux administration Docker and Kubernetes Bash and/or Python scripting Cloud networking (VPCs, IAM, Load Balancers, routing) Infrastructure automation and CI/CD Strong understanding of cloud security and best practices Highly desirable Any experience with the following would be advantageous: GKE and/or Amazon EKS Prometheus, Grafana or CloudWatch GitOps (ArgoCD / Flux) Service Mesh technologies PCI DSS or regulated financial environments FinOps or cloud cost optimisation ELK Stack or centralised logging Disaster Recovery and Business Continuity planning Professional AWS or GCP certifications Why apply? Join one of the world's leading payment technology organisations Work with modern cloud technologies across both AWS and GCP Highly collaborative engineering culture Long-term programme with strong extension potential Hybrid working from the Manchester office If you're an experienced Cloud Systems Engineer , Platform Engineer , Cloud Infrastructure Engineer or DevOps Engineer with strong Terraform, GCP and AWS experience, we'd love to hear from you. Please apply with your latest CV and one of the PCR Digital team will be in touch to discuss the opportunity in more detail.
Jul 31, 2026
Contractor
Cloud Systems Engineer Manchester/Stockport (Hybrid - 3 days onsite) (Apply online only) per day Inside IR35 Contract length TBC (Likely 12 months+) PCR Digital are delighted to be partnering with an exciting FinTech company who are a global leader in payment technology, on the appointment of a Cloud Systems Engineer II to join their growing cloud infrastructure team based in Manchester. This is an excellent opportunity for an experienced Cloud Infrastructure or Platform Engineer looking to work across both Google Cloud Platform (GCP) and AWS , helping to design, automate and optimise highly available cloud environments that underpin mission-critical financial services platforms used by businesses around the world. You'll be joining an established engineering function where automation, Infrastructure as Code and modern DevOps practices are central to how technology is delivered. The Opportunity You'll take ownership of designing, building and supporting cloud infrastructure whilst working closely with software engineering and platform teams to improve scalability, security and operational excellence. This role offers plenty of variety, covering infrastructure design, automation, cloud networking, security, reliability and continuous improvement across a modern multi-cloud estate. Key Responsibilities Design, build and maintain scalable cloud infrastructure across GCP and AWS Develop Infrastructure as Code using Terraform Create and maintain Ansible playbooks for automation and configuration management Build resilient, secure and highly available cloud environments Work closely with development teams to support application deployments Improve automation, monitoring and operational efficiency Optimise cloud performance and spend across multiple environments Support incident response, troubleshooting and root cause analysis Implement networking, security and disaster recovery best practices Produce clear technical documentation and infrastructure standards We're looking for experience in: Commercial experience as a Cloud Engineer, Systems Engineer, Platform Engineer or Infrastructure Engineer Strong hands-on experience with Google Cloud Platform (GCP) Good commercial experience with AWS Terraform (essential) Ansible automation Linux administration Docker and Kubernetes Bash and/or Python scripting Cloud networking (VPCs, IAM, Load Balancers, routing) Infrastructure automation and CI/CD Strong understanding of cloud security and best practices Highly desirable Any experience with the following would be advantageous: GKE and/or Amazon EKS Prometheus, Grafana or CloudWatch GitOps (ArgoCD / Flux) Service Mesh technologies PCI DSS or regulated financial environments FinOps or cloud cost optimisation ELK Stack or centralised logging Disaster Recovery and Business Continuity planning Professional AWS or GCP certifications Why apply? Join one of the world's leading payment technology organisations Work with modern cloud technologies across both AWS and GCP Highly collaborative engineering culture Long-term programme with strong extension potential Hybrid working from the Manchester office If you're an experienced Cloud Systems Engineer , Platform Engineer , Cloud Infrastructure Engineer or DevOps Engineer with strong Terraform, GCP and AWS experience, we'd love to hear from you. Please apply with your latest CV and one of the PCR Digital team will be in touch to discuss the opportunity in more detail.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 31, 2026
Full time
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Spectrum IT Recruitment is supporting a fast-growing technology business in their search for an IT Support Engineer to join a highly collaborative internal technology team. Hybrid remote - 2 days per week on site This is an excellent opportunity for someone who wants to move beyond traditional IT support and play a key role in improving operational efficiency, automation, and the overall employee technology experience across the business. You'll work closely with teams across Engineering, Information Security, HR and Finance, helping to deliver a modern, scalable and highly reliable IT environment. The role would suit someone who enjoys solving problems properly, automating repetitive processes, and taking ownership of technical improvements from concept through to delivery. Key Responsibilities Automation & Process Improvement Identify opportunities to automate manual IT processes and operational tasks Develop and maintain scripts using PowerShell, Python or similar technologies Produce and maintain technical documentation, SOPs and user guides Continuously improve workflows and operational efficiency Endpoint & Infrastructure Support Provide 1st / 2nd line support to internal users both remotely and onsite Manage and resolve support tickets within agreed SLAs Configure and maintain laptops, desktops, mobile devices, printers and AV equipment Support Windows and macOS environments including patching, upgrades and software deployment Monitor endpoint compliance, system stability and backup integrity Identity & Access Management Manage joiners, movers and leavers processes across IT systems and hardware Administer user accounts, permissions and group memberships within identity platforms Support MFA enrolment and access governance processes Deliver IT onboarding and induction sessions for new employees Maintain accurate asset management records Microsoft 365 & SaaS Administration Support and administer Microsoft 365 services including Teams, SharePoint, OneDrive and Exchange Assist with SaaS platform administration and integrations Support identity providers, SSO and access management tooling Incident & Project Support Assist with incident response, troubleshooting and root cause analysis Work collaboratively across internal teams and third-party suppliers Support IT projects and contribute towards successful delivery timelines Escalate high-impact or business-critical risks proactively Skills & Experience Required Essential 1-3 years' experience within IT Support or IT Operations Strong Windows and macOS administration experience Experience supporting Microsoft 365 environments Knowledge of endpoint management platforms such as Intune or Jamf Good understanding of networking fundamentals including TCP/IP, DNS, DHCP and Wi-Fi Experience managing user lifecycle processes within an identity platform Strong troubleshooting and problem-solving skills Excellent communication and organisational skills Desirable PowerShell or Python scripting experience Experience with ITSM platforms such as Jira Service Management, ServiceNow or Freshservice Understanding of SSO, MFA and RBAC principles Exposure to Azure and/or AWS environments Relevant certifications including CompTIA A+, MD-102 or AZ-900 Experience supporting Apple hardware in enterprise environments Understanding of security best practice, patching and compliance processes Benefits Hybrid working environment Modern office and collaborative culture Ongoing training and development opportunities Exposure to modern cloud and SaaS technologies Opportunity to influence and improve IT operations at scale This is a fantastic opportunity for an ambitious IT professional looking to take ownership, broaden their technical exposure and join a business where technology is seen as a key enabler for growth. Please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 29, 2026
Full time
Spectrum IT Recruitment is supporting a fast-growing technology business in their search for an IT Support Engineer to join a highly collaborative internal technology team. Hybrid remote - 2 days per week on site This is an excellent opportunity for someone who wants to move beyond traditional IT support and play a key role in improving operational efficiency, automation, and the overall employee technology experience across the business. You'll work closely with teams across Engineering, Information Security, HR and Finance, helping to deliver a modern, scalable and highly reliable IT environment. The role would suit someone who enjoys solving problems properly, automating repetitive processes, and taking ownership of technical improvements from concept through to delivery. Key Responsibilities Automation & Process Improvement Identify opportunities to automate manual IT processes and operational tasks Develop and maintain scripts using PowerShell, Python or similar technologies Produce and maintain technical documentation, SOPs and user guides Continuously improve workflows and operational efficiency Endpoint & Infrastructure Support Provide 1st / 2nd line support to internal users both remotely and onsite Manage and resolve support tickets within agreed SLAs Configure and maintain laptops, desktops, mobile devices, printers and AV equipment Support Windows and macOS environments including patching, upgrades and software deployment Monitor endpoint compliance, system stability and backup integrity Identity & Access Management Manage joiners, movers and leavers processes across IT systems and hardware Administer user accounts, permissions and group memberships within identity platforms Support MFA enrolment and access governance processes Deliver IT onboarding and induction sessions for new employees Maintain accurate asset management records Microsoft 365 & SaaS Administration Support and administer Microsoft 365 services including Teams, SharePoint, OneDrive and Exchange Assist with SaaS platform administration and integrations Support identity providers, SSO and access management tooling Incident & Project Support Assist with incident response, troubleshooting and root cause analysis Work collaboratively across internal teams and third-party suppliers Support IT projects and contribute towards successful delivery timelines Escalate high-impact or business-critical risks proactively Skills & Experience Required Essential 1-3 years' experience within IT Support or IT Operations Strong Windows and macOS administration experience Experience supporting Microsoft 365 environments Knowledge of endpoint management platforms such as Intune or Jamf Good understanding of networking fundamentals including TCP/IP, DNS, DHCP and Wi-Fi Experience managing user lifecycle processes within an identity platform Strong troubleshooting and problem-solving skills Excellent communication and organisational skills Desirable PowerShell or Python scripting experience Experience with ITSM platforms such as Jira Service Management, ServiceNow or Freshservice Understanding of SSO, MFA and RBAC principles Exposure to Azure and/or AWS environments Relevant certifications including CompTIA A+, MD-102 or AZ-900 Experience supporting Apple hardware in enterprise environments Understanding of security best practice, patching and compliance processes Benefits Hybrid working environment Modern office and collaborative culture Ongoing training and development opportunities Exposure to modern cloud and SaaS technologies Opportunity to influence and improve IT operations at scale This is a fantastic opportunity for an ambitious IT professional looking to take ownership, broaden their technical exposure and join a business where technology is seen as a key enabler for growth. Please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Closing Date: 29th May 2026 The Role We are looking for a Software Engineer to join the Accounting, Banking & Property (ABP) team within Nando's UK & Ireland Technology function. This role will contribute to the delivery of new projects while also helping to strengthen the reliability, maintainability, and observability of existing systems through improved monitoring, alerting, automation, and testing practices. You will work closely with Finance, Property, Sustainability, and Technology teams to build and support scalable solutions that improve operational efficiency across the business. Our Values at Nando's At Nando's, our values shape the way we work, collaborate, and grow together: Pride - We take pride in everything we do, from the quality of our work to the experience we create. Passion - We care deeply about our people, our customers, and delivering meaningful impact. Courage - We challenge the status quo, embrace innovation, and are not afraid to try new ideas. Integrity - We do the right thing, acting honestly and responsibly in all that we do. Family - We support one another, celebrate individuality, and work together as one team. About the ABP Team The Accounting, Banking & Property (ABP) team supports Nando's Finance and Property departments by maintaining and administering key integrations with third-party platforms including: Rydoo Unit4 Financials Medius Anaplan The team also owns and maintains a financial data lake and associated pipelines responsible for processing and storing finance and property-related data. Finance Our mission within Finance is to modernise and transform financial processes through a combination of in-house engineering and strategic third-party integrations. Property & Sustainability Within Property and Sustainability, the team supports initiatives focused on operational efficiency, sustainability, and long-term business improvement. Technology Stack Our technology stack primarily consists of: Backend: Golang and Python Frontend: TypeScript with Next.js Cloud Platform: Google Cloud Platform (Cloud Run) Infrastructure as Code: Terraform Key Stakeholders You will work closely with stakeholders across the business, including: Finance teams (Cash & Banking, Purchase Ledger, Expenses, etc.) Property Sustainability Head of Technology & Engineering Third-party suppliers and partners Restaurant operations teams across the wider business Responsibilities As a Software Engineer within the ABP team, you will have the opportunity to work across a broad range of products and services that support the efficient operation of the Nando's restaurant business. Key responsibilities include: Designing, building, and maintaining scalable software solutions and integrations. Contributing across the full software lifecycle - from inception and design through to deployment, operation, and continuous improvement. Developing backend services, APIs, data pipelines, and user interfaces. Supporting infrastructure and deployment automation practices. Monitoring system health, availability, latency, and operational performance. Improving reliability through automation, alerting, observability, and testing. Participating in incident response and contributing to blameless postmortems. Collaborating with stakeholders to understand and solve business challenges. Promoting engineering best practices and sustainable development approaches. Supporting a "you build it, you run it" engineering culture. Skills & Experience Required Strong proficiency in one or more of the following languages: Golang Python TypeScript Proven experience working as a Software Engineer in a commercial environment. Experience working within Agile delivery teams and practices. Strong problem-solving and analytical skills. Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders. Ability to troubleshoot, debug, optimise code, and automate routine processes. Interest in designing, analysing, and supporting distributed systems. A proactive mindset with strong ownership and accountability. Desirable Skills Experience writing and maintaining automated test suites. Experience with Terraform and Infrastructure as Code. Experience deploying and operating cloud-native applications, ideally within Google Cloud Platform (GCP). Familiarity with monitoring and observability tooling. Why Join Nando's? At Nando's, technology plays a critical role in helping us deliver great experiences to our customers and teams. You'll be joining a collaborative engineering environment where you can make a meaningful impact across the business while working with modern technologies and passionate people. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
May 26, 2026
Full time
Closing Date: 29th May 2026 The Role We are looking for a Software Engineer to join the Accounting, Banking & Property (ABP) team within Nando's UK & Ireland Technology function. This role will contribute to the delivery of new projects while also helping to strengthen the reliability, maintainability, and observability of existing systems through improved monitoring, alerting, automation, and testing practices. You will work closely with Finance, Property, Sustainability, and Technology teams to build and support scalable solutions that improve operational efficiency across the business. Our Values at Nando's At Nando's, our values shape the way we work, collaborate, and grow together: Pride - We take pride in everything we do, from the quality of our work to the experience we create. Passion - We care deeply about our people, our customers, and delivering meaningful impact. Courage - We challenge the status quo, embrace innovation, and are not afraid to try new ideas. Integrity - We do the right thing, acting honestly and responsibly in all that we do. Family - We support one another, celebrate individuality, and work together as one team. About the ABP Team The Accounting, Banking & Property (ABP) team supports Nando's Finance and Property departments by maintaining and administering key integrations with third-party platforms including: Rydoo Unit4 Financials Medius Anaplan The team also owns and maintains a financial data lake and associated pipelines responsible for processing and storing finance and property-related data. Finance Our mission within Finance is to modernise and transform financial processes through a combination of in-house engineering and strategic third-party integrations. Property & Sustainability Within Property and Sustainability, the team supports initiatives focused on operational efficiency, sustainability, and long-term business improvement. Technology Stack Our technology stack primarily consists of: Backend: Golang and Python Frontend: TypeScript with Next.js Cloud Platform: Google Cloud Platform (Cloud Run) Infrastructure as Code: Terraform Key Stakeholders You will work closely with stakeholders across the business, including: Finance teams (Cash & Banking, Purchase Ledger, Expenses, etc.) Property Sustainability Head of Technology & Engineering Third-party suppliers and partners Restaurant operations teams across the wider business Responsibilities As a Software Engineer within the ABP team, you will have the opportunity to work across a broad range of products and services that support the efficient operation of the Nando's restaurant business. Key responsibilities include: Designing, building, and maintaining scalable software solutions and integrations. Contributing across the full software lifecycle - from inception and design through to deployment, operation, and continuous improvement. Developing backend services, APIs, data pipelines, and user interfaces. Supporting infrastructure and deployment automation practices. Monitoring system health, availability, latency, and operational performance. Improving reliability through automation, alerting, observability, and testing. Participating in incident response and contributing to blameless postmortems. Collaborating with stakeholders to understand and solve business challenges. Promoting engineering best practices and sustainable development approaches. Supporting a "you build it, you run it" engineering culture. Skills & Experience Required Strong proficiency in one or more of the following languages: Golang Python TypeScript Proven experience working as a Software Engineer in a commercial environment. Experience working within Agile delivery teams and practices. Strong problem-solving and analytical skills. Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders. Ability to troubleshoot, debug, optimise code, and automate routine processes. Interest in designing, analysing, and supporting distributed systems. A proactive mindset with strong ownership and accountability. Desirable Skills Experience writing and maintaining automated test suites. Experience with Terraform and Infrastructure as Code. Experience deploying and operating cloud-native applications, ideally within Google Cloud Platform (GCP). Familiarity with monitoring and observability tooling. Why Join Nando's? At Nando's, technology plays a critical role in helping us deliver great experiences to our customers and teams. You'll be joining a collaborative engineering environment where you can make a meaningful impact across the business while working with modern technologies and passionate people. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
Infrastructure Engineer - SC Cleared - Hybrid - 80,000 We're seeking a versatile Infrastructure Engineer with strong experience across modern platforms, virtualisation, cloud services, and secure environments. If you enjoy solving complex technical challenges and working hands-on with a broad technology stack, this role offers the opportunity to make real impact in a high-assurance setting. Strong background in: Windows Server (2016+) administration RedHat OpenShift Linux distributions (CentOS/RedHat/Ubuntu) End-user device provisioning and hardening (eg, Autopilot) Single Sign-On concepts and operations Working within protectively marked or secure environments VMware technologies Microsoft Azure General networking fundamentals Automation and Scripting (PowerShell, Ansible) Experience with any of the following is a major advantage: Kubernetes administration (eg, VMware TKGI) vSphere, vCenter, VCF Azure or Microsoft 365 administration DevSecOps tooling and pipelines Nessus or similar security scanning tools Infrastructure-as-code tools (Terraform, Vault) Agile sprint-based environments Typical Responsibilities: Maintain, enhance, and secure multi-classification virtualised environments Support the development and adoption of Secure-by-Design infrastructure approaches Assist in the delivery and support of cloud SaaS platforms and project-specific cloud systems Execute infrastructure maintenance through change control processes Monitor and manage alerting, ticketing, and incident response workflows Identify, diagnose, and act on system alerts and performance issues Ensure all systems remain patched and compliant with security policy Assess incidents quickly, drive service restoration, and track follow-up actions Analyse trends to improve system reliability and performance Stay current with emerging cloud, virtualisation, and security technologies Provide guidance and technical support to teams and stakeholders Document processes, share knowledge, and support business growth activities Security Clearance Due to the nature of the work, candidates must be UK sole nationals and hold UK Security Clearance.
May 26, 2026
Full time
Infrastructure Engineer - SC Cleared - Hybrid - 80,000 We're seeking a versatile Infrastructure Engineer with strong experience across modern platforms, virtualisation, cloud services, and secure environments. If you enjoy solving complex technical challenges and working hands-on with a broad technology stack, this role offers the opportunity to make real impact in a high-assurance setting. Strong background in: Windows Server (2016+) administration RedHat OpenShift Linux distributions (CentOS/RedHat/Ubuntu) End-user device provisioning and hardening (eg, Autopilot) Single Sign-On concepts and operations Working within protectively marked or secure environments VMware technologies Microsoft Azure General networking fundamentals Automation and Scripting (PowerShell, Ansible) Experience with any of the following is a major advantage: Kubernetes administration (eg, VMware TKGI) vSphere, vCenter, VCF Azure or Microsoft 365 administration DevSecOps tooling and pipelines Nessus or similar security scanning tools Infrastructure-as-code tools (Terraform, Vault) Agile sprint-based environments Typical Responsibilities: Maintain, enhance, and secure multi-classification virtualised environments Support the development and adoption of Secure-by-Design infrastructure approaches Assist in the delivery and support of cloud SaaS platforms and project-specific cloud systems Execute infrastructure maintenance through change control processes Monitor and manage alerting, ticketing, and incident response workflows Identify, diagnose, and act on system alerts and performance issues Ensure all systems remain patched and compliant with security policy Assess incidents quickly, drive service restoration, and track follow-up actions Analyse trends to improve system reliability and performance Stay current with emerging cloud, virtualisation, and security technologies Provide guidance and technical support to teams and stakeholders Document processes, share knowledge, and support business growth activities Security Clearance Due to the nature of the work, candidates must be UK sole nationals and hold UK Security Clearance.
SOC Engineer Milton Keynes We are seeking a hands-on SOC Engineer with strong SIEM and security monitoring experience to join a fast-paced Cyber Security Operations Centre. This role requires both soft and technical skills, focused on the engineering, optimisation, and support of SOC tooling, telemetry, and detection capabilities to improve threat visibility and incident response across hybrid environments. Key Responsibilities Operate, support, and tune SIEM and security monitoring platforms, including Graylog and Splunk. Maintain and optimise log ingestion pipelines across multiple data sources. Develop and refine detection rules, alerts, dashboards, and SOC playbooks. Support incident response, investigation, and containment activities. Automate SOC processes and workflows using scripting tools such as PowerShell, Python, or Bash. Integrate new systems and infrastructure into SOC monitoring and visibility. Work closely with cyber engineering and infrastructure teams to improve security telemetry and operational resilience. Skills & Experience Experience working with SIEM, detection, response, and log management platforms. Strong understanding of networking concepts including TCP/IP, DNS, firewalls, and proxies. Knowledge of Windows and Linux systems administration, logging, and monitoring. Experience in SOC, NOC, or other 24/7 operational environments. Scripting and automation experience (PowerShell, Python, Bash). Familiarity with cloud and on-premise infrastructure monitoring. Understanding of security frameworks and detection methodologies. Additional Information Must be eligible to obtain Security Clearance (SC). Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 20, 2026
Full time
SOC Engineer Milton Keynes We are seeking a hands-on SOC Engineer with strong SIEM and security monitoring experience to join a fast-paced Cyber Security Operations Centre. This role requires both soft and technical skills, focused on the engineering, optimisation, and support of SOC tooling, telemetry, and detection capabilities to improve threat visibility and incident response across hybrid environments. Key Responsibilities Operate, support, and tune SIEM and security monitoring platforms, including Graylog and Splunk. Maintain and optimise log ingestion pipelines across multiple data sources. Develop and refine detection rules, alerts, dashboards, and SOC playbooks. Support incident response, investigation, and containment activities. Automate SOC processes and workflows using scripting tools such as PowerShell, Python, or Bash. Integrate new systems and infrastructure into SOC monitoring and visibility. Work closely with cyber engineering and infrastructure teams to improve security telemetry and operational resilience. Skills & Experience Experience working with SIEM, detection, response, and log management platforms. Strong understanding of networking concepts including TCP/IP, DNS, firewalls, and proxies. Knowledge of Windows and Linux systems administration, logging, and monitoring. Experience in SOC, NOC, or other 24/7 operational environments. Scripting and automation experience (PowerShell, Python, Bash). Familiarity with cloud and on-premise infrastructure monitoring. Understanding of security frameworks and detection methodologies. Additional Information Must be eligible to obtain Security Clearance (SC). Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Location: London, Watford or Bristol (Hybrid working options available) Canada Life UK has helped individuals, families and businesses secure their financial futures for over 120 years. Today, we are transforming our technology, culture and ways of working to become a more modern, customer centric and engineering led organisation. As we modernise our IT estate and shift toward cloud, SaaS/PaaS and product centric delivery, we're investing heavily in engineering excellence, empowered teams and great leadership. We're now looking for an Engineering Manager to lead our Home Finance product engineering team-a group responsible for the systems that power our mortgage origination and servicing capabilities. Why join us? Shape the future of Home Finance You'll lead the evolution of our bespoke Ruby on Rails-based mortgage origination and servicing platform, architecting modern, resilient and scalable solutions. True empowerment and autonomy We operate stream-aligned product teams where Engineering Managers have real authority over technology decisions, people development, engineering standards and team culture. Modern engineering focus You'll drive cloud adoption, DevSecOps, automation, data-driven decision making and continuous improvement across the lifecycle. A culture that values people We're building a place where engineers can do their best work - curious, collaborative, inclusive, and always improving. The role Reporting to the Head of Product Engineering, you will lead a multidisciplinary engineering team responsible for the Home Finance application stack. You'll act as a servant leader and coach, improving engineering practices, nurturing talent and enabling the team to deliver high-quality outcomes that support our customers and regulatory obligations. This is a hands-on leadership role where you'll influence architecture, delivery, operational excellence and culture across the product. You'll work closely with Product Owners, Engineering Managers and operational teams to optimise flow, deliver customer value and modernise our platforms. Our bespoke mortgage system is built using Ruby on Rails, MySQL, JavaScript, and other open-source technologies, with a clear roadmap toward cloud-native evolution. Key responsibilities Lead, coach and inspire a stream-aligned product engineering team, fostering a culture of continuous improvement, psychological safety and high performance. Drive adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time-to-value. Collaborate cross-functionally to deliver secure, stable and scalable solutions that support Home Finance operations and customer outcomes. Ensure regulatory compliance (including FCA MCOB) and operational excellence across the platform. Shape the technology roadmap, contributing to architectural decisions and cloud migration strategies. Manage operational risk, security posture, monitoring, alerting and incident response for Home Finance systems. Use data and insights to guide prioritisation, engineering improvements and product decisions. Support talent development, succession planning and recruitment to build a high-performing engineering capability. Manage budgets responsibly, improving cost efficiency and value delivery. Define and track team and departmental OKRs, ensuring alignment with Canada Life's strategy. Build strong relationships with third-party suppliers to maximise value and service quality. About you Technical expertise Strong understanding of mortgage origination/administration systems or comparable regulated financial platforms. Experience delivering and operating web-based MVC applications (e.g., Ruby on Rails, React) and APIs. Skilled in designing, managing and optimising relational SQL databases. Hands-on knowledge of cloud platforms (Azure or GCP) and cloud-native architectures. Broad engineering experience across DevSecOps, automation, CI/CD, infrastructure, monitoring and security best practice ("shift-left"). Proven track record of running critical production services with a focus on stability, performance and security. Leadership & delivery A people-first engineering leader who builds high-performing, motivated and curious teams. Confident working with OKRs and outcome-driven delivery. Able to communicate complex technical ideas simply and persuasively. Skilled at navigating ambiguity, prioritising effectively and influencing senior stakeholders. Collaborative, pragmatic and adept at building trust across product, engineering and operational teams. What you'll bring A degree or equivalent professional experience. A passion for modern, inclusive engineering leadership and the ability to inspire and develop others.
May 19, 2026
Full time
Location: London, Watford or Bristol (Hybrid working options available) Canada Life UK has helped individuals, families and businesses secure their financial futures for over 120 years. Today, we are transforming our technology, culture and ways of working to become a more modern, customer centric and engineering led organisation. As we modernise our IT estate and shift toward cloud, SaaS/PaaS and product centric delivery, we're investing heavily in engineering excellence, empowered teams and great leadership. We're now looking for an Engineering Manager to lead our Home Finance product engineering team-a group responsible for the systems that power our mortgage origination and servicing capabilities. Why join us? Shape the future of Home Finance You'll lead the evolution of our bespoke Ruby on Rails-based mortgage origination and servicing platform, architecting modern, resilient and scalable solutions. True empowerment and autonomy We operate stream-aligned product teams where Engineering Managers have real authority over technology decisions, people development, engineering standards and team culture. Modern engineering focus You'll drive cloud adoption, DevSecOps, automation, data-driven decision making and continuous improvement across the lifecycle. A culture that values people We're building a place where engineers can do their best work - curious, collaborative, inclusive, and always improving. The role Reporting to the Head of Product Engineering, you will lead a multidisciplinary engineering team responsible for the Home Finance application stack. You'll act as a servant leader and coach, improving engineering practices, nurturing talent and enabling the team to deliver high-quality outcomes that support our customers and regulatory obligations. This is a hands-on leadership role where you'll influence architecture, delivery, operational excellence and culture across the product. You'll work closely with Product Owners, Engineering Managers and operational teams to optimise flow, deliver customer value and modernise our platforms. Our bespoke mortgage system is built using Ruby on Rails, MySQL, JavaScript, and other open-source technologies, with a clear roadmap toward cloud-native evolution. Key responsibilities Lead, coach and inspire a stream-aligned product engineering team, fostering a culture of continuous improvement, psychological safety and high performance. Drive adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time-to-value. Collaborate cross-functionally to deliver secure, stable and scalable solutions that support Home Finance operations and customer outcomes. Ensure regulatory compliance (including FCA MCOB) and operational excellence across the platform. Shape the technology roadmap, contributing to architectural decisions and cloud migration strategies. Manage operational risk, security posture, monitoring, alerting and incident response for Home Finance systems. Use data and insights to guide prioritisation, engineering improvements and product decisions. Support talent development, succession planning and recruitment to build a high-performing engineering capability. Manage budgets responsibly, improving cost efficiency and value delivery. Define and track team and departmental OKRs, ensuring alignment with Canada Life's strategy. Build strong relationships with third-party suppliers to maximise value and service quality. About you Technical expertise Strong understanding of mortgage origination/administration systems or comparable regulated financial platforms. Experience delivering and operating web-based MVC applications (e.g., Ruby on Rails, React) and APIs. Skilled in designing, managing and optimising relational SQL databases. Hands-on knowledge of cloud platforms (Azure or GCP) and cloud-native architectures. Broad engineering experience across DevSecOps, automation, CI/CD, infrastructure, monitoring and security best practice ("shift-left"). Proven track record of running critical production services with a focus on stability, performance and security. Leadership & delivery A people-first engineering leader who builds high-performing, motivated and curious teams. Confident working with OKRs and outcome-driven delivery. Able to communicate complex technical ideas simply and persuasively. Skilled at navigating ambiguity, prioritising effectively and influencing senior stakeholders. Collaborative, pragmatic and adept at building trust across product, engineering and operational teams. What you'll bring A degree or equivalent professional experience. A passion for modern, inclusive engineering leadership and the ability to inspire and develop others.
Position: 3 Line Engineer Location: Milton Park Salary: £38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 18, 2026
Full time
Position: 3 Line Engineer Location: Milton Park Salary: £38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
