Retail Driver Salary: 13.73 inclusive of holiday pay ( 12.25 per hour + 1.48 holiday pay) + Enhancements Location: Plymouth (8-10hour stock count shifts + your driving time paid + bonus!) Access to wages from 3 days after shift completion Company Minibus Provided Immediate Start Holiday Pay The Company We are a leading provider of Retail stocktaking, merchandising and supply chain management services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for a Retail Team Driver to add to our already successful team. This role will require you to oversee the transportation of a small team of stock counters to and from each shift within your region Work will be carried out on different Retail customer sites / stores and travel will vary on a shift-by-shift basis. You must follow the correct processes when notifying your count team of the pick-up points and timings for each shift Escalating any issues with the vehicle in a timely and efficient manner Completing a team attendance sheet, detailing the stock counters expected on the bus, who attended and the arrival time of the bus on site. Whilst on site you will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner. Being able to stand for prolonged periods of time is needed for the role and access equipment may have to be used on occasion to reach high stock Key Skills/ Experience Required This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 21 years . This role requires you to have a Full Driving License. You must have a 'can do' attitude and be able to work long shifts where required on large counts. With our innovative business, the technology changes and therefore being a quick learner is a key skill required. Any experience of handling stock is an advantage but not a necessity. The Package/ Benefits Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of colleagues Eligibility for quarterly Bonus (criteria applies) Vehicle provided (8-Seater Minibus) Driving time paid Expenses paid Progression Opportunities Generous Holiday Pay Pension Contribution We are hiring NOW with immediate starts available and multiple roles. If you think you are suitable for this position and you want to find out more, please apply today! By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Feb 05, 2026
Contractor
Retail Driver Salary: 13.73 inclusive of holiday pay ( 12.25 per hour + 1.48 holiday pay) + Enhancements Location: Plymouth (8-10hour stock count shifts + your driving time paid + bonus!) Access to wages from 3 days after shift completion Company Minibus Provided Immediate Start Holiday Pay The Company We are a leading provider of Retail stocktaking, merchandising and supply chain management services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for a Retail Team Driver to add to our already successful team. This role will require you to oversee the transportation of a small team of stock counters to and from each shift within your region Work will be carried out on different Retail customer sites / stores and travel will vary on a shift-by-shift basis. You must follow the correct processes when notifying your count team of the pick-up points and timings for each shift Escalating any issues with the vehicle in a timely and efficient manner Completing a team attendance sheet, detailing the stock counters expected on the bus, who attended and the arrival time of the bus on site. Whilst on site you will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner. Being able to stand for prolonged periods of time is needed for the role and access equipment may have to be used on occasion to reach high stock Key Skills/ Experience Required This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 21 years . This role requires you to have a Full Driving License. You must have a 'can do' attitude and be able to work long shifts where required on large counts. With our innovative business, the technology changes and therefore being a quick learner is a key skill required. Any experience of handling stock is an advantage but not a necessity. The Package/ Benefits Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of colleagues Eligibility for quarterly Bonus (criteria applies) Vehicle provided (8-Seater Minibus) Driving time paid Expenses paid Progression Opportunities Generous Holiday Pay Pension Contribution We are hiring NOW with immediate starts available and multiple roles. If you think you are suitable for this position and you want to find out more, please apply today! By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
The Sales Support Executive plays a key role in ensuring a smooth and efficient onboarding experience for new clients. Working closely with Regional Sales Directors, the position is primarily office-based, with occasional visits to prospects or introducers as required. This role centres on managing post-sale activities and supporting administrative tasks essential to client onboarding click apply for full job details
Feb 05, 2026
Full time
The Sales Support Executive plays a key role in ensuring a smooth and efficient onboarding experience for new clients. Working closely with Regional Sales Directors, the position is primarily office-based, with occasional visits to prospects or introducers as required. This role centres on managing post-sale activities and supporting administrative tasks essential to client onboarding click apply for full job details
This Sales Account Executive position is a challenging and complex office based role, providing regular contact with customers and other functions, to ensure all our customers receive an excellent level of service. The successful applicant will need to be a highly motivated individual with exceptional administration skills. This position would be suited to someone with experience in a sales administration environment, the ability to identify and respond to customer enquiries, and carry out all sales administration procedures to a high level of detail. THE ROLE: Input of customer orders, contracts, forecasts and price files into the SAP system, in order to maintain an accurate reference point. Carry out administrative procedures within the sales department, such as processing invoices and credit requests. Monitor and control new product development requirements liaising with National Account Managers, customers (including internal and external customer site visits), product design and manufacturing. Respond to customer enquiries, liaising with other departments in order to resolve queries, solve problems and maintain a high-quality service. Monitor sales information on customer performance, stock levels, stock invoicing, slow moving stock and equipment so that problems can be identified and dealt with. THE CANDIDATE: Required skills / qualifications: Strong administration skills. Be customer focused. Be able to manage multiple tasks. Have excellent communication and influencing skills. A high level of Excel proficiency (including pivot tables etc). SAP system experience preferred but not essential. Manufacturing experience desirable. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Feb 05, 2026
Full time
This Sales Account Executive position is a challenging and complex office based role, providing regular contact with customers and other functions, to ensure all our customers receive an excellent level of service. The successful applicant will need to be a highly motivated individual with exceptional administration skills. This position would be suited to someone with experience in a sales administration environment, the ability to identify and respond to customer enquiries, and carry out all sales administration procedures to a high level of detail. THE ROLE: Input of customer orders, contracts, forecasts and price files into the SAP system, in order to maintain an accurate reference point. Carry out administrative procedures within the sales department, such as processing invoices and credit requests. Monitor and control new product development requirements liaising with National Account Managers, customers (including internal and external customer site visits), product design and manufacturing. Respond to customer enquiries, liaising with other departments in order to resolve queries, solve problems and maintain a high-quality service. Monitor sales information on customer performance, stock levels, stock invoicing, slow moving stock and equipment so that problems can be identified and dealt with. THE CANDIDATE: Required skills / qualifications: Strong administration skills. Be customer focused. Be able to manage multiple tasks. Have excellent communication and influencing skills. A high level of Excel proficiency (including pivot tables etc). SAP system experience preferred but not essential. Manufacturing experience desirable. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Get Staffed Online Recruitment Limited
Merthyr Tydfil, Mid Glamorgan
Internal Sales Executive Chirk, Wrexham Full-Time About Our Client Our client has an exciting opportunity for an Internal Sales Executive to join the team based in Chirk, North Wales. The successful candidates will join them on a full-time permanent basis and will receive a competitive salary and bonus. Main Duties and Responsibilities Key Responsibilities of the Internal Sales Executive: To provide a high standard of customer care to new and existing customers and provide support for external representatives. Maintain good working relationships with key customer accounts. Prepare daily reports on customer calls, using the CRM system. Liaise with other departments regarding customer requirements, e.g. Despatch, Production, Accounts. Plan and book in deliveries based on stock availability. Order processing and acknowledgments. Maintain price files. Control invoiced prices. Requirements: Strong communication skills. A demonstrated attention to detail. Proven ability to prioritize. Experience of Telemarketing, Customer Service or Sales would be beneficial. Experienced in communications via email and telephone. Minimum 5 GCSE's grade AC (including Mathematics and English). Working knowledge of Microsoft Office. What Our Client Offers Just some of what they are able to offer: Competitive salary and bonus. Exciting and challenging work. Continued training, support and career development. Click apply and complete your application.
Feb 04, 2026
Full time
Internal Sales Executive Chirk, Wrexham Full-Time About Our Client Our client has an exciting opportunity for an Internal Sales Executive to join the team based in Chirk, North Wales. The successful candidates will join them on a full-time permanent basis and will receive a competitive salary and bonus. Main Duties and Responsibilities Key Responsibilities of the Internal Sales Executive: To provide a high standard of customer care to new and existing customers and provide support for external representatives. Maintain good working relationships with key customer accounts. Prepare daily reports on customer calls, using the CRM system. Liaise with other departments regarding customer requirements, e.g. Despatch, Production, Accounts. Plan and book in deliveries based on stock availability. Order processing and acknowledgments. Maintain price files. Control invoiced prices. Requirements: Strong communication skills. A demonstrated attention to detail. Proven ability to prioritize. Experience of Telemarketing, Customer Service or Sales would be beneficial. Experienced in communications via email and telephone. Minimum 5 GCSE's grade AC (including Mathematics and English). Working knowledge of Microsoft Office. What Our Client Offers Just some of what they are able to offer: Competitive salary and bonus. Exciting and challenging work. Continued training, support and career development. Click apply and complete your application.
Get Staffed Online Recruitment Limited
Kendal, Cumbria
Sales Executive Luxury Watches Location: Kendal, Lake District Salary: £26,000 - £30,000 + Up to 10% Bonus + 35 hrs per week + Christmas Bonus + 29 Days Holiday + Pension Join one of the UK's most respected names in luxury timepieces. Our client doesn't just sell watches - they sell milestone experiences, craftsmanship, and trust. From their base in the heart of the Lake District, they have built a national reputation for integrity, expertise, and delivering an exceptional client experience. They specialise in the buying and selling of prestigious luxury watches and work with clients across the UK. Due to continued growth, they are looking for a confident, commercially minded Sales Executive who is comfortable taking ownership of deals, engaging directly with clients, and representing a premium brand to the highest standard. This role suits someone who is proactive, reliable, and thrives in a fast-moving sales environment where results, professionalism, and attention to detail all matter. What You'll Be Doing: Managing enquiries from clients looking to buy or sell luxury watches. Confidently handling client conversations by phone, email, and in person appointments. Building long-term, trusted relationships with high-value clients. Preparing and presenting quotations clearly and accurately. Advising clients with honesty, authority, and strong product knowledge. Organising and hosting appointments and viewings. Maintaining accurate CRM records and sales documentation. Liaising with suppliers, service centres, and internal stakeholders. Assisting with stock listings, pricing decisions, and sales analysis. Creating and appearing in short-form video and social content to support marketing and sales activity. Consistently meeting and exceeding sales targets while upholding brand standards. What They're Looking For: Proven confidence dealing directly with clients in a sales environment. Previous sales experience - luxury goods, watches, jewellery, or similar is preferred. Strong communication skills and a professional, consultative approach. High levels of organisation, reliability, and personal accountability. Comfort working independently and managing your own workload. Willingness to be visible and on camera for content creation. A genuine interest in luxury watches and high-end retail or similar is preferred. What You'll Get: Salary: £26,000 - £30,000 depending on experience + Up to 10% Bonus Bonus: Annual performance bonus. Holiday: 29 days including bank holidays. Personal Development: They invest heavily in getting you to where you want to go, whether that be training or development aligned with your strengths and interests. Hours: 35-hour week (Monday - Friday) with alternate Saturdays (those weeks are 33.5 hours with a weekday off). Pension: Workplace pension scheme. Extras: Team socials, company events, collaborative working culture. Why Join Our Client? This is a hands-on sales role within a growing, well-respected luxury business. You'll work closely with high-value stock, engaged clients, and a team that values professionalism, consistency, and results. If you're confident, dependable, and motivated by delivering outstanding client experiences, while closing meaningful deals, they would love to hear from you. How to Apply Please apply now via our client's short application process, including a couple of quick assessments designed to help them (and you) make sure it's the right fit. You'll even get your own behavioural profile to keep - a great insight into how you work best. Interviews are ongoing with a start planned for February 2026, so please apply right away!
Feb 04, 2026
Full time
Sales Executive Luxury Watches Location: Kendal, Lake District Salary: £26,000 - £30,000 + Up to 10% Bonus + 35 hrs per week + Christmas Bonus + 29 Days Holiday + Pension Join one of the UK's most respected names in luxury timepieces. Our client doesn't just sell watches - they sell milestone experiences, craftsmanship, and trust. From their base in the heart of the Lake District, they have built a national reputation for integrity, expertise, and delivering an exceptional client experience. They specialise in the buying and selling of prestigious luxury watches and work with clients across the UK. Due to continued growth, they are looking for a confident, commercially minded Sales Executive who is comfortable taking ownership of deals, engaging directly with clients, and representing a premium brand to the highest standard. This role suits someone who is proactive, reliable, and thrives in a fast-moving sales environment where results, professionalism, and attention to detail all matter. What You'll Be Doing: Managing enquiries from clients looking to buy or sell luxury watches. Confidently handling client conversations by phone, email, and in person appointments. Building long-term, trusted relationships with high-value clients. Preparing and presenting quotations clearly and accurately. Advising clients with honesty, authority, and strong product knowledge. Organising and hosting appointments and viewings. Maintaining accurate CRM records and sales documentation. Liaising with suppliers, service centres, and internal stakeholders. Assisting with stock listings, pricing decisions, and sales analysis. Creating and appearing in short-form video and social content to support marketing and sales activity. Consistently meeting and exceeding sales targets while upholding brand standards. What They're Looking For: Proven confidence dealing directly with clients in a sales environment. Previous sales experience - luxury goods, watches, jewellery, or similar is preferred. Strong communication skills and a professional, consultative approach. High levels of organisation, reliability, and personal accountability. Comfort working independently and managing your own workload. Willingness to be visible and on camera for content creation. A genuine interest in luxury watches and high-end retail or similar is preferred. What You'll Get: Salary: £26,000 - £30,000 depending on experience + Up to 10% Bonus Bonus: Annual performance bonus. Holiday: 29 days including bank holidays. Personal Development: They invest heavily in getting you to where you want to go, whether that be training or development aligned with your strengths and interests. Hours: 35-hour week (Monday - Friday) with alternate Saturdays (those weeks are 33.5 hours with a weekday off). Pension: Workplace pension scheme. Extras: Team socials, company events, collaborative working culture. Why Join Our Client? This is a hands-on sales role within a growing, well-respected luxury business. You'll work closely with high-value stock, engaged clients, and a team that values professionalism, consistency, and results. If you're confident, dependable, and motivated by delivering outstanding client experiences, while closing meaningful deals, they would love to hear from you. How to Apply Please apply now via our client's short application process, including a couple of quick assessments designed to help them (and you) make sure it's the right fit. You'll even get your own behavioural profile to keep - a great insight into how you work best. Interviews are ongoing with a start planned for February 2026, so please apply right away!
About Hook We're building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We're a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we're working with including some of the fastest growing companies in the world. We're looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world's leading workplaces for great people along the way. The Role We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with people who deeply understand the challenges and opportunities in CS. That means you'll need to bring credibility, insight, and technical depth to every conversation. In this role, you'll own the customer lifecycle end-to-end: from initial strategy sessions to adoption, value realization, and renewals. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Hook's Customer Growth function is not about reactive support, it's about being a strategic, data-driven partner. We believe the future of Customer Growth lies in blending commercial ownership, technical expertise, and consultative problem solving. This is a chance to be part of that future and to help define how it looks. If you love solving customer problems, excel at juggling multiple projects, and have a knack for turning complex data and product features into clear business outcomes, we'd love to speak to you. What you'll be doing Drive customer outcomes and renewals: project manage success plans, run strategic reviews, and lead all renewal/commercial conversations. Act as a product and technical expert: quickly develop deep knowledge of Hook's platform, and coach customers on best practices for adoption and integration. Partner with customer success leaders (your peers!): build credibility with CSMs, revenue leaders, and executives to help them achieve value from Hook. Map and influence stakeholders: engage cross-functionally with customers across revenue, operations, product and data teams. Collaborate internally: work with Product, Engineering and Sales to ensure deliverables are met and feedback is actioned. Contribute to the future of Customer Growth at Hook: continuously iterate on our processes and approach, helping us set the benchmark for customer success excellence at scale. Who are we looking for? Prior experience in a Customer Success or Account Management role, ideally in a SaaS/technology environment. Strong technical aptitude: comfortable learning complex software quickly, understanding integrations, and explaining technical concepts in simple terms. Proven track record achieving commercial targets, including renewals and expansion. Exceptional communication skills, with confidence presenting to both large audiences and senior stakeholders. Experience building outcome-driven customer success plans and managing multiple workstreams simultaneously. Organised and proactive: able to prioritise accounts effectively while also thriving in a fast-moving environment with evolving playbooks. Base salary - £70,000 - £80,000+ £30,000 OTE (depending on experience) Benefits ️ 27 days holiday (option to buy and sell holiday) + bank holidays Generous stock options Private health insurance so you can get the best care you need Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food Annual learning & development budget for every employee Flexible working - we'll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street The best equipment for everyone to work with Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.
Feb 04, 2026
Full time
About Hook We're building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We're a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we're working with including some of the fastest growing companies in the world. We're looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world's leading workplaces for great people along the way. The Role We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with people who deeply understand the challenges and opportunities in CS. That means you'll need to bring credibility, insight, and technical depth to every conversation. In this role, you'll own the customer lifecycle end-to-end: from initial strategy sessions to adoption, value realization, and renewals. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Hook's Customer Growth function is not about reactive support, it's about being a strategic, data-driven partner. We believe the future of Customer Growth lies in blending commercial ownership, technical expertise, and consultative problem solving. This is a chance to be part of that future and to help define how it looks. If you love solving customer problems, excel at juggling multiple projects, and have a knack for turning complex data and product features into clear business outcomes, we'd love to speak to you. What you'll be doing Drive customer outcomes and renewals: project manage success plans, run strategic reviews, and lead all renewal/commercial conversations. Act as a product and technical expert: quickly develop deep knowledge of Hook's platform, and coach customers on best practices for adoption and integration. Partner with customer success leaders (your peers!): build credibility with CSMs, revenue leaders, and executives to help them achieve value from Hook. Map and influence stakeholders: engage cross-functionally with customers across revenue, operations, product and data teams. Collaborate internally: work with Product, Engineering and Sales to ensure deliverables are met and feedback is actioned. Contribute to the future of Customer Growth at Hook: continuously iterate on our processes and approach, helping us set the benchmark for customer success excellence at scale. Who are we looking for? Prior experience in a Customer Success or Account Management role, ideally in a SaaS/technology environment. Strong technical aptitude: comfortable learning complex software quickly, understanding integrations, and explaining technical concepts in simple terms. Proven track record achieving commercial targets, including renewals and expansion. Exceptional communication skills, with confidence presenting to both large audiences and senior stakeholders. Experience building outcome-driven customer success plans and managing multiple workstreams simultaneously. Organised and proactive: able to prioritise accounts effectively while also thriving in a fast-moving environment with evolving playbooks. Base salary - £70,000 - £80,000+ £30,000 OTE (depending on experience) Benefits ️ 27 days holiday (option to buy and sell holiday) + bank holidays Generous stock options Private health insurance so you can get the best care you need Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food Annual learning & development budget for every employee Flexible working - we'll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street The best equipment for everyone to work with Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
Feb 04, 2026
Full time
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer-centric perspective. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior-level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a Saas based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholders groups - from C Suite executives to functional leaders and administrators Ability to run C Suit level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organisational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognise you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognised by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Feb 04, 2026
Full time
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer-centric perspective. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior-level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a Saas based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholders groups - from C Suite executives to functional leaders and administrators Ability to run C Suit level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organisational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognise you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognised by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Commercial Manager Location: South Wales Salary depending on experience The Opportunity Yolk Recruitment is proud to be supporting one of our clients in the drinks manufacturing sector with the appointment of a Commercial Manager. This is a senior, commercially led leadership role with full accountability for sales growth and revenue performance across multiple channels click apply for full job details
Feb 04, 2026
Full time
Commercial Manager Location: South Wales Salary depending on experience The Opportunity Yolk Recruitment is proud to be supporting one of our clients in the drinks manufacturing sector with the appointment of a Commercial Manager. This is a senior, commercially led leadership role with full accountability for sales growth and revenue performance across multiple channels click apply for full job details
Are you an experienced and motivated sales executive looking for a different challenge? We have a lovely opportunity to join the sales team of a well-established UK manufacturer and supplier of protective packaging solutions, dedicated to supporting businesses across a diverse range of industries, as their Outbound Sales Executive to help drive their continued growth. This role is a full-time permanent role and will be office-based at their Worcester office. Key responsibilities will include: Contacting existing and prospective customers via outbound calls Qualifying inbound enquiries and leads from new potential customers Booking appointments, securing meetings with qualified new prospects for the New Business team Identify sales opportunities and converting leads into confirmed orders where appropriate Building long-term relationships with customers to encourage repeat business Managing and maintaining accurate customer records using CRM and ERP systems Working to defined KPIs Attending exhibitions and participating in networking events with the New Business team This role is ideal for someone who thrives in a fast-paced sales environment, is confident on the phone and has proven experience using CRM and ideally ERP systems. The successful person will have proven experience in an outbound sales, telesales, or lead qualification role and a demonstrable track record of achieving KPIs and sales targets. You should be proficient using CRM systems (experience using Pipedrive is a plus) and possess a confident and professional telephone manner. Strong negotiation skills are essential for this role, as are great communication, questioning and listening skills. You will be highly organised with strong attention to detail and be willing to attend exhibitions and networking events as required. If you enjoy sales, and are ready to contribute to a successful organisation that values its employees and their professional growth, we would love to hear from you. This role offers a competitive salary and a commission/bonus structure, and a clear opportunity to develop within the company's New Business team. For further information, please send your CV with a short cover note outlining your interest, to:
Feb 04, 2026
Full time
Are you an experienced and motivated sales executive looking for a different challenge? We have a lovely opportunity to join the sales team of a well-established UK manufacturer and supplier of protective packaging solutions, dedicated to supporting businesses across a diverse range of industries, as their Outbound Sales Executive to help drive their continued growth. This role is a full-time permanent role and will be office-based at their Worcester office. Key responsibilities will include: Contacting existing and prospective customers via outbound calls Qualifying inbound enquiries and leads from new potential customers Booking appointments, securing meetings with qualified new prospects for the New Business team Identify sales opportunities and converting leads into confirmed orders where appropriate Building long-term relationships with customers to encourage repeat business Managing and maintaining accurate customer records using CRM and ERP systems Working to defined KPIs Attending exhibitions and participating in networking events with the New Business team This role is ideal for someone who thrives in a fast-paced sales environment, is confident on the phone and has proven experience using CRM and ideally ERP systems. The successful person will have proven experience in an outbound sales, telesales, or lead qualification role and a demonstrable track record of achieving KPIs and sales targets. You should be proficient using CRM systems (experience using Pipedrive is a plus) and possess a confident and professional telephone manner. Strong negotiation skills are essential for this role, as are great communication, questioning and listening skills. You will be highly organised with strong attention to detail and be willing to attend exhibitions and networking events as required. If you enjoy sales, and are ready to contribute to a successful organisation that values its employees and their professional growth, we would love to hear from you. This role offers a competitive salary and a commission/bonus structure, and a clear opportunity to develop within the company's New Business team. For further information, please send your CV with a short cover note outlining your interest, to:
Overview Kerv is a high-growth technology services and software business operating at the intersection of digital transformation, cloud, data, AI and customer experience. Backed by Bridgepoint, one of Europe's leading private equity investors, Kerv has entered an exciting new phase of accelerated growth following recent investment. Bridgepoint's backing provides both capital and strategic support to scale the platform, drive operational excellence and execute on an ambitious growth agenda, including organic expansion, transformation initiatives and potential M&A. This is a broad, hands-on leadership role responsible for defining and executing service strategy, operational delivery, and continuous improvement across Kerv Connect. The role acts as a bridge between strategic business objectives and day-to-day service delivery, while driving transformation initiatives that enhance operational maturity and capability. This position interfaces closely with the Kerv Group central functions (Transformation, GovOps, GroupService, HR, IT) and leads cross-functional collaboration with the CTO and Sales leadership on business development and service innovation. Key Responsibilities Define service offerings in collaboration with CTO and Sales leadership, ensuring alignment with market demand and delivery capabilities. Drive ISO20000 certification journey, establishing ITIL-based governance frameworks and service management processes to enhance operational maturity. Establish and monitor service SLAs, ensuring consistent delivery quality and customer satisfaction. Participate in monthly business reviews to report on practice achievements Attend monthly risk meetings to assess service health, identify issues, and drive continuous improvement. Support the GovOps function through weekly governance meetings to maintain compliance and risk management standards. Develop and present business cases for strategic decisions, seeking senior team approval on major initiatives. Actively define scope and requirements for ServiceNow platform optimisation with the central development team, ensuring alignment with business unit needs. Oversee implementation of roadmap prioritising: contract management (in progress), contract P&L, project management, CMDB, and ticket management modules. Sign-off on final delivery of ServiceNow enhancements to ensure quality and compliance with business requirements. Work with Transformation and Group Service teams to align platform capabilities with evolving operational needs. Work with CTO to define and implement strategic platform initiatives, incl. Logicmonitor Operational Delivery & Team Management Manage and develop a team covering service leadership, project management, consulting and engineering functions (currently 9 people). Conduct weekly 1-2-1s with direct reports to ensure alignment, identify issues, and provide coaching. Oversee client project delivery through Project Management team. Handle high-level customer escalations and resolution coordination. Support Sales team in scoping managed services by advising on delivery capabilities and scalability limits. Maintain weekly coordination with Sales leadership on pipeline and delivery readiness. Manage critical hardware and services supplier relationships (HWBF), ensuring SLA compliance at 90% and above. Lead supplier transitions and negotiations to improve service quality and cost-effectiveness (recently completed transition to new HWBF partner). Establish clear performance metrics and remediation plans with suppliers. Strategic Initiatives & Planning Collaborate with CTO on service strategy initiatives, including automation for tooling platforms and capability expansion. Support budget planning and P&L accountability working with Managing Director on resource allocation and investment decisions. Advise on technical service design and capacity constraints to inform business strategy. Strategic input defining and maintaining our practice culture, ensuring alignment with Kerv Group values and fostering a high-performance environment. People Leadership & Recruitment Responsible for all technical staff recruitment across the Practice, ensuring talent acquisition aligns with operational and cultural objectives. Drive talent development, succession planning, and skills enhancement initiatives. Foster a collaborative and inclusive culture that supports innovation and continuous improvement Background, Skills & Experience Required Previous Network MSP or ISP experience is essential Proven experience in service operations and ITIL/IT service management best practices. Track record of leading transformation and systems implementation projects. Hands-on approach with a willingness to roll up sleeves and drive change forward, e xperience managing complex teams and driving continuous improvement. Strong stakeholder management across technical, sales, and transformation functions. Vendor and supplier management experience. Budget and P&L accountability. Ability to balance strategic initiatives with day-to-day operational delivery. Understanding of managed services delivery models and scaling challenges. Commercially minded, resilient and comfortable operating in a fast-paced, evolving environment Location & Application Details Location: United Kingdom Job Type: Full Time Application Closing Date: 30th April 2026 Apply today First Name Last Name Email Phone Resume LinkedIn Profile Website About Kerv and Related Acquisitions Worth Digital is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital. Netwrx is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Netwrx. is now part of Kerv In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Inciper.
Feb 04, 2026
Full time
Overview Kerv is a high-growth technology services and software business operating at the intersection of digital transformation, cloud, data, AI and customer experience. Backed by Bridgepoint, one of Europe's leading private equity investors, Kerv has entered an exciting new phase of accelerated growth following recent investment. Bridgepoint's backing provides both capital and strategic support to scale the platform, drive operational excellence and execute on an ambitious growth agenda, including organic expansion, transformation initiatives and potential M&A. This is a broad, hands-on leadership role responsible for defining and executing service strategy, operational delivery, and continuous improvement across Kerv Connect. The role acts as a bridge between strategic business objectives and day-to-day service delivery, while driving transformation initiatives that enhance operational maturity and capability. This position interfaces closely with the Kerv Group central functions (Transformation, GovOps, GroupService, HR, IT) and leads cross-functional collaboration with the CTO and Sales leadership on business development and service innovation. Key Responsibilities Define service offerings in collaboration with CTO and Sales leadership, ensuring alignment with market demand and delivery capabilities. Drive ISO20000 certification journey, establishing ITIL-based governance frameworks and service management processes to enhance operational maturity. Establish and monitor service SLAs, ensuring consistent delivery quality and customer satisfaction. Participate in monthly business reviews to report on practice achievements Attend monthly risk meetings to assess service health, identify issues, and drive continuous improvement. Support the GovOps function through weekly governance meetings to maintain compliance and risk management standards. Develop and present business cases for strategic decisions, seeking senior team approval on major initiatives. Actively define scope and requirements for ServiceNow platform optimisation with the central development team, ensuring alignment with business unit needs. Oversee implementation of roadmap prioritising: contract management (in progress), contract P&L, project management, CMDB, and ticket management modules. Sign-off on final delivery of ServiceNow enhancements to ensure quality and compliance with business requirements. Work with Transformation and Group Service teams to align platform capabilities with evolving operational needs. Work with CTO to define and implement strategic platform initiatives, incl. Logicmonitor Operational Delivery & Team Management Manage and develop a team covering service leadership, project management, consulting and engineering functions (currently 9 people). Conduct weekly 1-2-1s with direct reports to ensure alignment, identify issues, and provide coaching. Oversee client project delivery through Project Management team. Handle high-level customer escalations and resolution coordination. Support Sales team in scoping managed services by advising on delivery capabilities and scalability limits. Maintain weekly coordination with Sales leadership on pipeline and delivery readiness. Manage critical hardware and services supplier relationships (HWBF), ensuring SLA compliance at 90% and above. Lead supplier transitions and negotiations to improve service quality and cost-effectiveness (recently completed transition to new HWBF partner). Establish clear performance metrics and remediation plans with suppliers. Strategic Initiatives & Planning Collaborate with CTO on service strategy initiatives, including automation for tooling platforms and capability expansion. Support budget planning and P&L accountability working with Managing Director on resource allocation and investment decisions. Advise on technical service design and capacity constraints to inform business strategy. Strategic input defining and maintaining our practice culture, ensuring alignment with Kerv Group values and fostering a high-performance environment. People Leadership & Recruitment Responsible for all technical staff recruitment across the Practice, ensuring talent acquisition aligns with operational and cultural objectives. Drive talent development, succession planning, and skills enhancement initiatives. Foster a collaborative and inclusive culture that supports innovation and continuous improvement Background, Skills & Experience Required Previous Network MSP or ISP experience is essential Proven experience in service operations and ITIL/IT service management best practices. Track record of leading transformation and systems implementation projects. Hands-on approach with a willingness to roll up sleeves and drive change forward, e xperience managing complex teams and driving continuous improvement. Strong stakeholder management across technical, sales, and transformation functions. Vendor and supplier management experience. Budget and P&L accountability. Ability to balance strategic initiatives with day-to-day operational delivery. Understanding of managed services delivery models and scaling challenges. Commercially minded, resilient and comfortable operating in a fast-paced, evolving environment Location & Application Details Location: United Kingdom Job Type: Full Time Application Closing Date: 30th April 2026 Apply today First Name Last Name Email Phone Resume LinkedIn Profile Website About Kerv and Related Acquisitions Worth Digital is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital. Netwrx is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Netwrx. is now part of Kerv In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Inciper.
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Feb 04, 2026
Full time
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 13 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Feb 04, 2026
Full time
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 13 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Our business development representatives (BDR's) are the first line in our sales process, responsible for identifying, engaging with and generating interest from prospective decision makers in targeted organisations. They are an essential part of our lead generating engine, providing the fuel to fill our sales pipeline, and provide our Account Development Managers with warm qualified leads to manage through the remainder of our sales process. Your strong communication skills help you quickly build rapport and progress relationships. You are dedicated, motivated, results driven and mission focused, and excited to join an organisation that will help you grow your career in sales. You love to talk - and use your curious nature to quickly understand the needs and challenges faced by the prospects you are speaking to, and you get a buzz from translating this into a strong value proposition. The phone is your weapon of choice, and you are happy to spend regular type contacting targeted customers to identify potential sales opportunities. A full Job Description is available on our website once you click APPLY
Feb 04, 2026
Full time
Our business development representatives (BDR's) are the first line in our sales process, responsible for identifying, engaging with and generating interest from prospective decision makers in targeted organisations. They are an essential part of our lead generating engine, providing the fuel to fill our sales pipeline, and provide our Account Development Managers with warm qualified leads to manage through the remainder of our sales process. Your strong communication skills help you quickly build rapport and progress relationships. You are dedicated, motivated, results driven and mission focused, and excited to join an organisation that will help you grow your career in sales. You love to talk - and use your curious nature to quickly understand the needs and challenges faced by the prospects you are speaking to, and you get a buzz from translating this into a strong value proposition. The phone is your weapon of choice, and you are happy to spend regular type contacting targeted customers to identify potential sales opportunities. A full Job Description is available on our website once you click APPLY
Head of Marketing & Development Our client is seeking an experienced and purpose-driven Head of Marketing & Development to set the strategic direction for how they grow their brand, deepen supporter relationships and increase donor income in support of our life-changing mission. This is an exceptional opportunity for a senior marketing and fundraising leader to shape long-term growth at a pivotal moment in our client's journey, using their expertise to help bring hope, healing and practical aid to some of the world's most isolated communities. Location : Kent or Oxford (with hybrid working) Rewards : Salary of £62,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract : Permanent, full-time The Role As the Head of Marketing & Development, you will set the strategic course for how our client grows their brand, audience and donor income, charting a clear path that connects purpose, people and provision. Right now is an incredible time to join our client as they celebrate their work and start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll provide senior leadership across marketing and fundraising, owning a multi-year, integrated strategy that drives one-off, regular and monthly income across diversified channels. From individual giving and community fundraising to legacies, major donors, corporates and trusts, you'll unite compelling propositions with a consistent, evidence-led case for support, ensuring our impact on the ground is translated into meaningful supporter engagement. You'll also develop and inspire high-performing teams, build trusted relationships with agencies and stakeholders, and provide clear, confident leadership to the Board, ensuring growth is sustainable, ethical and aligned with our client's objectives. Additionally, you will: - Steward the brand across digital, social, web, print and media - Set annual objectives, KPIs, budgets and forecasting frameworks - Act as a senior spokesperson, strengthening reputation through PR, media and thought leadership - Oversee CRM, martech, data governance and attribution to enable transparent reporting - Ensure compliance with fundraising regulation, GDPR/PECR and safeguarding standards - Prepare strategic papers, dashboards and investment proposals for the Board and committees About You To be considered as the Head of Marketing & Development, you will need: - Significant senior leadership experience across fundraising and marketing, with a track record of income growth and brand development - Experience shaping and delivering multi-year strategies and investment plans - Experience leading high-performing teams and managing managers - A deep understanding of diversified Donor Income - Familiarity with scrum and sprint methodologies - Strong financial and commercial acumen with budget ownership skills - Excellent communication and influencing skills with credibility at Executive and Board level - A degree-level qualification plus at least five years' experience in a similar role The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £62,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a fantastic opportunity for an experienced marketing and fundraising leader to join our client's exceptional organisation. You will have the chance to apply your expertise at scale to ensure life-changing work reaches the most remote communities, all while growing your own strategic, commercial and leadership legacy within this respected charity. What's more, you will discover the true flexibility of hybrid working, affording you greater control over how and where you work, supporting both your professional focus and life beyond it. Other organisations may call this role Marketing and Fundraising Lead, Head of Fundraising and Marketing, Head of Income Generation, Head of Growth and Fundraising, Head of Fundraising and Engagement, or Head of Supporter Growth. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to make a meaningful difference as a Head of Marketing & Development, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Feb 04, 2026
Full time
Head of Marketing & Development Our client is seeking an experienced and purpose-driven Head of Marketing & Development to set the strategic direction for how they grow their brand, deepen supporter relationships and increase donor income in support of our life-changing mission. This is an exceptional opportunity for a senior marketing and fundraising leader to shape long-term growth at a pivotal moment in our client's journey, using their expertise to help bring hope, healing and practical aid to some of the world's most isolated communities. Location : Kent or Oxford (with hybrid working) Rewards : Salary of £62,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract : Permanent, full-time The Role As the Head of Marketing & Development, you will set the strategic course for how our client grows their brand, audience and donor income, charting a clear path that connects purpose, people and provision. Right now is an incredible time to join our client as they celebrate their work and start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll provide senior leadership across marketing and fundraising, owning a multi-year, integrated strategy that drives one-off, regular and monthly income across diversified channels. From individual giving and community fundraising to legacies, major donors, corporates and trusts, you'll unite compelling propositions with a consistent, evidence-led case for support, ensuring our impact on the ground is translated into meaningful supporter engagement. You'll also develop and inspire high-performing teams, build trusted relationships with agencies and stakeholders, and provide clear, confident leadership to the Board, ensuring growth is sustainable, ethical and aligned with our client's objectives. Additionally, you will: - Steward the brand across digital, social, web, print and media - Set annual objectives, KPIs, budgets and forecasting frameworks - Act as a senior spokesperson, strengthening reputation through PR, media and thought leadership - Oversee CRM, martech, data governance and attribution to enable transparent reporting - Ensure compliance with fundraising regulation, GDPR/PECR and safeguarding standards - Prepare strategic papers, dashboards and investment proposals for the Board and committees About You To be considered as the Head of Marketing & Development, you will need: - Significant senior leadership experience across fundraising and marketing, with a track record of income growth and brand development - Experience shaping and delivering multi-year strategies and investment plans - Experience leading high-performing teams and managing managers - A deep understanding of diversified Donor Income - Familiarity with scrum and sprint methodologies - Strong financial and commercial acumen with budget ownership skills - Excellent communication and influencing skills with credibility at Executive and Board level - A degree-level qualification plus at least five years' experience in a similar role The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £62,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a fantastic opportunity for an experienced marketing and fundraising leader to join our client's exceptional organisation. You will have the chance to apply your expertise at scale to ensure life-changing work reaches the most remote communities, all while growing your own strategic, commercial and leadership legacy within this respected charity. What's more, you will discover the true flexibility of hybrid working, affording you greater control over how and where you work, supporting both your professional focus and life beyond it. Other organisations may call this role Marketing and Fundraising Lead, Head of Fundraising and Marketing, Head of Income Generation, Head of Growth and Fundraising, Head of Fundraising and Engagement, or Head of Supporter Growth. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to make a meaningful difference as a Head of Marketing & Development, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
About the role The Customer Success Manager (CSM) will be UK-based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. This role ensures customers achieve measurable clinical and operational outcomes by delivering high-quality onboarding, accelerating adoption of Qbtech solutions, and acting as a trusted advisor to clinical, operational, and executive stakeholders. The CSM will own and actively drive a significant revenue stream, leading the execution of high-value growth, renewal, and expansion opportunities within our virtual provider customer base. This role manages strategic customer relationships with a strong commercial focus, identifying, shaping, and closing expansion opportunities to increase customer lifetime value. Working in close partnership with Sales, Product, Marketing, and Clinical teams, the CSM will deliver a consistent, high-quality customer experience while directly contributing to sustainable global revenue growth. This job is remote but will require attendance in our London office one day a week minimum. Essential Duties and Responsibilities Build and maintain relationships with Virtual Providers and Enterprise Healthcare customers, ensuring their needs are met and they meet their full potential use of Qbtech products and services. Define, track, and report KPIs, including customer satisfaction, implementation timelines, and product utilization rates. Establish standardized workflows and procedures for client engagement and support. Lead customer-facing process improvement initiatives, focusing on user adoption and engagement. Act as a key liaison between Virtual Providers and Enterprise Healthcare and Qbtech colleagues. Who are you? You have Healthcare SaaS Expertise: a deep understanding of SaaS business models, implementation best practices, and healthcare provider workflows. You have extensive experience with clinical workflows and an outstanding handle on end-to-end patient and/or care journeys. You have strong analytical skills, including experience building and interpreting performance dashboards. You excel at guiding cross-functional teams and driving strategic initiatives, even without formal supervisory authority. You are passionate about delivering outcomes that drive value for customers. You have excellent verbal and written communication skills and can confidently engage with executive-level stakeholders. You are skilled at managing complex projects involving multiple timelines, deliverables, and dependencies. We are looking for someone who has Bachelor's degree in Business, Healthcare Administration, or related field. 3+ years of experience in healthcare SaaS, customer success, or related implementation roles. Proven track record in driving operational excellence and customer engagement. Familiarity with CRM and project management tools (Salesforce, Qlik Sense, Confluence, Figma, Asana). Experience developing performance metrics and presenting to senior leadership. Willingness to work flexible hours, including occasional evenings, and travel domestically and internationally as needed. What can Qbtech offer you? At Qbtech you will have the opportunity to work with something meaningful that helps people understand ADHD while transforming healthcare. You will work in an international environment together with some of the leading experts in the world. You will lead the development of best in class as well as first in class products and services - globally. There are plenty of opportunities to learn and grow and to expand into other technologies within the company. Qbtech also offers education and certifications in fields that are relevant to the technology used within the company. Initial Overview Would you like to take part in transforming healthcare? Qbtech is the global market leader in professional ADHD tests, providing tests that are both CE marked and FDA cleared for use as an aid in the assessment and treatment evaluation of ADHD for people age 6-60. Our vision is to transform healthcare by providing a complete system of leading objective tests, products and services that empowers clinical and financial decision-makers to improve outcomes and support patients to better understand their symptoms and treatment. Qbtech is present in 14 countries with offices in Stockholm, London and Houston. Over the next years, Qbtech will make significant investments into new products, technologies and people to further strengthen their services and product offerings with the aim of building an ecosystem with solutions for providers, clinicians and patients.
Feb 04, 2026
Full time
About the role The Customer Success Manager (CSM) will be UK-based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. This role ensures customers achieve measurable clinical and operational outcomes by delivering high-quality onboarding, accelerating adoption of Qbtech solutions, and acting as a trusted advisor to clinical, operational, and executive stakeholders. The CSM will own and actively drive a significant revenue stream, leading the execution of high-value growth, renewal, and expansion opportunities within our virtual provider customer base. This role manages strategic customer relationships with a strong commercial focus, identifying, shaping, and closing expansion opportunities to increase customer lifetime value. Working in close partnership with Sales, Product, Marketing, and Clinical teams, the CSM will deliver a consistent, high-quality customer experience while directly contributing to sustainable global revenue growth. This job is remote but will require attendance in our London office one day a week minimum. Essential Duties and Responsibilities Build and maintain relationships with Virtual Providers and Enterprise Healthcare customers, ensuring their needs are met and they meet their full potential use of Qbtech products and services. Define, track, and report KPIs, including customer satisfaction, implementation timelines, and product utilization rates. Establish standardized workflows and procedures for client engagement and support. Lead customer-facing process improvement initiatives, focusing on user adoption and engagement. Act as a key liaison between Virtual Providers and Enterprise Healthcare and Qbtech colleagues. Who are you? You have Healthcare SaaS Expertise: a deep understanding of SaaS business models, implementation best practices, and healthcare provider workflows. You have extensive experience with clinical workflows and an outstanding handle on end-to-end patient and/or care journeys. You have strong analytical skills, including experience building and interpreting performance dashboards. You excel at guiding cross-functional teams and driving strategic initiatives, even without formal supervisory authority. You are passionate about delivering outcomes that drive value for customers. You have excellent verbal and written communication skills and can confidently engage with executive-level stakeholders. You are skilled at managing complex projects involving multiple timelines, deliverables, and dependencies. We are looking for someone who has Bachelor's degree in Business, Healthcare Administration, or related field. 3+ years of experience in healthcare SaaS, customer success, or related implementation roles. Proven track record in driving operational excellence and customer engagement. Familiarity with CRM and project management tools (Salesforce, Qlik Sense, Confluence, Figma, Asana). Experience developing performance metrics and presenting to senior leadership. Willingness to work flexible hours, including occasional evenings, and travel domestically and internationally as needed. What can Qbtech offer you? At Qbtech you will have the opportunity to work with something meaningful that helps people understand ADHD while transforming healthcare. You will work in an international environment together with some of the leading experts in the world. You will lead the development of best in class as well as first in class products and services - globally. There are plenty of opportunities to learn and grow and to expand into other technologies within the company. Qbtech also offers education and certifications in fields that are relevant to the technology used within the company. Initial Overview Would you like to take part in transforming healthcare? Qbtech is the global market leader in professional ADHD tests, providing tests that are both CE marked and FDA cleared for use as an aid in the assessment and treatment evaluation of ADHD for people age 6-60. Our vision is to transform healthcare by providing a complete system of leading objective tests, products and services that empowers clinical and financial decision-makers to improve outcomes and support patients to better understand their symptoms and treatment. Qbtech is present in 14 countries with offices in Stockholm, London and Houston. Over the next years, Qbtech will make significant investments into new products, technologies and people to further strengthen their services and product offerings with the aim of building an ecosystem with solutions for providers, clinicians and patients.
Overview Assistant Farm Manager - Assistant Farm Manager - Broiler Poultry - Derbyshire - Competitive Salary + Accommodation + Performance Bonus The Job An opportunity has arisen for an experienced Assistant Farm Manager to join a modern broiler farming operation in Derbyshire. Working closely with the Farm Manager, you will play a key role in running daily operations and ensuring high standards of welfare, hygiene, productivity, and site presentation. Key Responsibilities Maintain accurate livestock, feed, and stock records Assist with ordering and stock control of essential supplies Supervise and train Farm Assistants Deputise for the Farm Manager during absence, including emergency call out cover Maintain site standards in biosecurity, hygiene, and environmental management Ensure compliance with all health, safety, and welfare regulations The Company A well established, forward-thinking poultry business committed to sustainable production and high animal welfare standards. The company offers modern facilities, strong operational support, and opportunities for professional development within a supportive environment. The Candidate Previous experience within a commercial poultry or broiler farming setting Poultry Passport Level 2 or 3, or willingness to complete training Strong organisational and communication skills Ability to work independently and proactively in a fast-paced environment Computer literate with sound decision-making abilities Flexible and committed with a strong focus on animal welfare and biosecurity The Package Competitive salary On site accommodation Company performance bonus scheme Ongoing career development and industry-recognised training Professional support and growth opportunities How to Apply Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
Feb 04, 2026
Full time
Overview Assistant Farm Manager - Assistant Farm Manager - Broiler Poultry - Derbyshire - Competitive Salary + Accommodation + Performance Bonus The Job An opportunity has arisen for an experienced Assistant Farm Manager to join a modern broiler farming operation in Derbyshire. Working closely with the Farm Manager, you will play a key role in running daily operations and ensuring high standards of welfare, hygiene, productivity, and site presentation. Key Responsibilities Maintain accurate livestock, feed, and stock records Assist with ordering and stock control of essential supplies Supervise and train Farm Assistants Deputise for the Farm Manager during absence, including emergency call out cover Maintain site standards in biosecurity, hygiene, and environmental management Ensure compliance with all health, safety, and welfare regulations The Company A well established, forward-thinking poultry business committed to sustainable production and high animal welfare standards. The company offers modern facilities, strong operational support, and opportunities for professional development within a supportive environment. The Candidate Previous experience within a commercial poultry or broiler farming setting Poultry Passport Level 2 or 3, or willingness to complete training Strong organisational and communication skills Ability to work independently and proactively in a fast-paced environment Computer literate with sound decision-making abilities Flexible and committed with a strong focus on animal welfare and biosecurity The Package Competitive salary On site accommodation Company performance bonus scheme Ongoing career development and industry-recognised training Professional support and growth opportunities How to Apply Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
If youre the kind of commercial leader who wants real ownership, real autonomy, and real impact, this one will grab you. This Commercial Manager role exists to take full control of sales and revenue, turning growth ambition into something predictable, scalable, and measurable. This is a senior, hands-on position where decisions sit with you click apply for full job details
Feb 04, 2026
Full time
If youre the kind of commercial leader who wants real ownership, real autonomy, and real impact, this one will grab you. This Commercial Manager role exists to take full control of sales and revenue, turning growth ambition into something predictable, scalable, and measurable. This is a senior, hands-on position where decisions sit with you click apply for full job details
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Feb 04, 2026
Full time
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
£23.59 Per hour 9 Month contract with potential extension to 12 months Based onsite in Maidenehead Mon-Fri What you will do: The Executive Assistant will work 50% as Executive Assistant to the EMEA business director, and 50% as Order Management Assistant for the sales team in UK. This position requires strong judgment, professionalism, prioritization and confidentiality in dealing with high profile situations that require tact and diplomacy. The role is suited to a highly-organized professional able to multi-task and follow-up on a wide range of issues. How you will do it: Organize, direct, and follow up on all administrative details as assigned, ensuring all work is done accurately and on a timely basis. Details include calendar management, expense reimbursement using Concur, and travel arrangements. Administer legal paperwork for business entities, notarize documents and coordinate international postage. Assist in planning of events such as company and department outings, lunch meetings, holiday parties, social committee activities, and offsite meetings. Arrange conference rooms, hotels, catering, dinners, car service, etc. for group meetings. Follow up on ad hoc actions and projects assigned by the business director. Order management Liaise with customers regarding deliveries Liaise with the sales team re backlog, orders etc Stock checks Raise purchase orders to suppliers What we look for: Minimum 5 years of experience as an Executive Assistant. Degree or certification in office administration or a related field is a plus. Event project management experience is a plus. Excellent knowledge of Microsoft (Outlook, Word, Excel, PowerPoint). Oracle or similar ERP system experience is a plus. Strong interpersonal skills with a high comfort level in dealing with senior management and individuals at all levels and international backgrounds. Team player who collaborates well across departments to ensure desired outcomes are achieved. Prioritization and time management in a fast paced, high-volume workload, multi-tasking environment while maintaining a high degree of accuracy. Excellent verbal communication, writing and editing skills. Full-time working from Maidenhead, UK.
Feb 04, 2026
Contractor
£23.59 Per hour 9 Month contract with potential extension to 12 months Based onsite in Maidenehead Mon-Fri What you will do: The Executive Assistant will work 50% as Executive Assistant to the EMEA business director, and 50% as Order Management Assistant for the sales team in UK. This position requires strong judgment, professionalism, prioritization and confidentiality in dealing with high profile situations that require tact and diplomacy. The role is suited to a highly-organized professional able to multi-task and follow-up on a wide range of issues. How you will do it: Organize, direct, and follow up on all administrative details as assigned, ensuring all work is done accurately and on a timely basis. Details include calendar management, expense reimbursement using Concur, and travel arrangements. Administer legal paperwork for business entities, notarize documents and coordinate international postage. Assist in planning of events such as company and department outings, lunch meetings, holiday parties, social committee activities, and offsite meetings. Arrange conference rooms, hotels, catering, dinners, car service, etc. for group meetings. Follow up on ad hoc actions and projects assigned by the business director. Order management Liaise with customers regarding deliveries Liaise with the sales team re backlog, orders etc Stock checks Raise purchase orders to suppliers What we look for: Minimum 5 years of experience as an Executive Assistant. Degree or certification in office administration or a related field is a plus. Event project management experience is a plus. Excellent knowledge of Microsoft (Outlook, Word, Excel, PowerPoint). Oracle or similar ERP system experience is a plus. Strong interpersonal skills with a high comfort level in dealing with senior management and individuals at all levels and international backgrounds. Team player who collaborates well across departments to ensure desired outcomes are achieved. Prioritization and time management in a fast paced, high-volume workload, multi-tasking environment while maintaining a high degree of accuracy. Excellent verbal communication, writing and editing skills. Full-time working from Maidenhead, UK.
