BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. As Five Guys continues to evolve its restaurant technology landscape across multiple European markets, this role offers the opportunity to play a key leadership part in shaping how restaurant technology is run, supported, standardised and improved across the estate. Why this role matters This is a high-impact leadership role at an important point in the evolution of Five Guys' restaurant technology estate. It offers the opportunity to shape how restaurant technology is supported, governed and improved across multiple countries, while leading a team and strengthening operational resilience across the business. For the right person, this is a chance to combine technical depth, people leadership and practical delivery in a business where technology has a direct and visible impact on day-to-day performance. Role Summary This is a senior, hands-on IT leadership role responsible for the performance, stability and evolution of restaurant technology across the UK, France, Spain and Germany. It sits at the centre of a fast-paced, multi-country environment requiring strong judgement, pace and technical credibility. The role combines leadership, operational ownership and hands-on problem solving, with accountability for major incidents, technical standards, supplier performance and scalable solutions across the estate. With direct impact on revenue, operational resilience, rapid decision-making and practical leadership are critical. The role also plays a key part in standardising, documenting and improving restaurant technology, working closely with projects, architecture, cybersecurity, suppliers and in-country IT teams. Leadership & Team Management This is a key leadership position within the IT function, with line management responsibility for in-country IT Managers. The successful candidate will be expected to provide clear direction, build capability, create accountability and lead a high-performing team across multiple markets and cultures. Success in the role will depend not just on technical strength, but on the ability to lead people well, bring clarity in fast-moving situations and create a consistent, effective operating approach across the estate. Restaurant Operations & Escalation Own the operational stability of restaurant technology across all markets Lead the response to major incidents and critical service issues affecting restaurants Coordinate internal teams, suppliers and business stakeholders through to resolution Make timely, well-judged decisions in live operational situations Drive permanent root cause resolution rather than short-term workarounds Support and coach IT Managers in resolving high-impact or complex operational issues Hands-On Technical Ownership Bring strong technical credibility across restaurant technology, infrastructure and integrations Be willing to get into the detail personally when required to resolve critical issues Understand system behaviours, dependencies and failure points across POS, payments, networks, kiosks and related restaurant technologies Validate technical solutions, supplier configurations and delivery quality Apply sound judgement to distinguish between quick fixes, sustainable solutions and acceptable risk Experience with NCR Aloha or comparable restaurant / retail POS platforms is highly desirable, alongside broader familiarity with payment, kiosk, network and in-store technology environments Technical Solution Design Define and evolve standards for POS, kiosks, networks, CCTV and in-store technology Ensure solutions are scalable, supportable and operationally fit for a live restaurant environment Balance standardisation with real-world operational constraints across different markets Identify opportunities to simplify, improve and modernise the restaurant technology estate over time Work closely with project and architecture teams to ensure solutions are robust and ready for rollout Documentation & Handover to Projects Create clear, structured technical documentation covering designs, configurations, standards and use cases Ensure solutions are properly documented and operationally ready before rollout Build repeatable, well-governed handover processes into project delivery Capture knowledge, decisions and technical standards in a way that supports consistency across markets Help bring greater structure, clarity and repeatability to the function over time Standards & Consistency Drive consistency in restaurant technology standards across all countries Reduce unnecessary local variation and unsupported workarounds Balance control and standardisation with genuine local operational requirements Promote a clear, scalable operating model for restaurant technology across the estate Support a joined-up approach across markets while recognising cultural and operational differences Supplier & SLA Management Own technical supplier performance across restaurant technology services Hold vendors to account against SLAs and agreed service outcomes Challenge poor performance, weak solutions or avoidable service drift Work pragmatically with partners to improve resilience,
Aug 25, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. As Five Guys continues to evolve its restaurant technology landscape across multiple European markets, this role offers the opportunity to play a key leadership part in shaping how restaurant technology is run, supported, standardised and improved across the estate. Why this role matters This is a high-impact leadership role at an important point in the evolution of Five Guys' restaurant technology estate. It offers the opportunity to shape how restaurant technology is supported, governed and improved across multiple countries, while leading a team and strengthening operational resilience across the business. For the right person, this is a chance to combine technical depth, people leadership and practical delivery in a business where technology has a direct and visible impact on day-to-day performance. Role Summary This is a senior, hands-on IT leadership role responsible for the performance, stability and evolution of restaurant technology across the UK, France, Spain and Germany. It sits at the centre of a fast-paced, multi-country environment requiring strong judgement, pace and technical credibility. The role combines leadership, operational ownership and hands-on problem solving, with accountability for major incidents, technical standards, supplier performance and scalable solutions across the estate. With direct impact on revenue, operational resilience, rapid decision-making and practical leadership are critical. The role also plays a key part in standardising, documenting and improving restaurant technology, working closely with projects, architecture, cybersecurity, suppliers and in-country IT teams. Leadership & Team Management This is a key leadership position within the IT function, with line management responsibility for in-country IT Managers. The successful candidate will be expected to provide clear direction, build capability, create accountability and lead a high-performing team across multiple markets and cultures. Success in the role will depend not just on technical strength, but on the ability to lead people well, bring clarity in fast-moving situations and create a consistent, effective operating approach across the estate. Restaurant Operations & Escalation Own the operational stability of restaurant technology across all markets Lead the response to major incidents and critical service issues affecting restaurants Coordinate internal teams, suppliers and business stakeholders through to resolution Make timely, well-judged decisions in live operational situations Drive permanent root cause resolution rather than short-term workarounds Support and coach IT Managers in resolving high-impact or complex operational issues Hands-On Technical Ownership Bring strong technical credibility across restaurant technology, infrastructure and integrations Be willing to get into the detail personally when required to resolve critical issues Understand system behaviours, dependencies and failure points across POS, payments, networks, kiosks and related restaurant technologies Validate technical solutions, supplier configurations and delivery quality Apply sound judgement to distinguish between quick fixes, sustainable solutions and acceptable risk Experience with NCR Aloha or comparable restaurant / retail POS platforms is highly desirable, alongside broader familiarity with payment, kiosk, network and in-store technology environments Technical Solution Design Define and evolve standards for POS, kiosks, networks, CCTV and in-store technology Ensure solutions are scalable, supportable and operationally fit for a live restaurant environment Balance standardisation with real-world operational constraints across different markets Identify opportunities to simplify, improve and modernise the restaurant technology estate over time Work closely with project and architecture teams to ensure solutions are robust and ready for rollout Documentation & Handover to Projects Create clear, structured technical documentation covering designs, configurations, standards and use cases Ensure solutions are properly documented and operationally ready before rollout Build repeatable, well-governed handover processes into project delivery Capture knowledge, decisions and technical standards in a way that supports consistency across markets Help bring greater structure, clarity and repeatability to the function over time Standards & Consistency Drive consistency in restaurant technology standards across all countries Reduce unnecessary local variation and unsupported workarounds Balance control and standardisation with genuine local operational requirements Promote a clear, scalable operating model for restaurant technology across the estate Support a joined-up approach across markets while recognising cultural and operational differences Supplier & SLA Management Own technical supplier performance across restaurant technology services Hold vendors to account against SLAs and agreed service outcomes Challenge poor performance, weak solutions or avoidable service drift Work pragmatically with partners to improve resilience,
Locations: Guildford, Surrey, United Kingdom Role ID 215727 Worker Type Regular Employee Studio/Department CT - Security Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. We are seeking a Senior Detection Engineer to advance our detection engineering strategy within the Enterprise Security team. This role is essential to safeguarding EA's cloud and production environments will directly impact our ability to detect, respond to, and prevent cyber threats at scale. As a senior individual contributor reporting to the Director of Threat Intelligence and Detections, you will play a central role in the technical leadership of the Detection Engineering team. You'll mentor junior engineers, help define engineering direction, and lead the development of scalable threat detection solutions, including those applying AI and cloud-native technologies. Responsibilities Technical Leadership Design and operationalize advanced detections across cloud, container, and on-prem environments. You will build integrations for diverse data sources (e.g., Wiz, host telemetry, network sensors) into EA's detection infrastructure. You will define detection lifecycle processes governance, and performance metrics. Lead development of AI-driven detection proof-of-concepts Guide peers in building scalable, maintainable detection infrastructure and tuning detection content. Support priorities like product detection assessments, threat-led risk prioritization, and production telemetry uplift. Minimum Qualifications Experience in detection engineering, security engineering, or software development with a focus on cybersecurity. Experience developing detections and integrations within SIEM platforms (e.g., Splunk, Elastic, QRadar), use of Risk-based alerting Familiarity with cybersecurity frameworks (e.g., MITRE ATT&CK, Cyber Kill Chain, NIST CSF). Experience with cloud security platforms (e.g., Wiz) and integrating their outputs into detection pipelines. Background in AI/ML or data science applied to cybersecurity detections. Understanding of cloud-native architectures, container security, and host-based detection. Experience leading PoCs or greenfield development plans in a complex security ecosystem. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Aug 25, 2026
Full time
Locations: Guildford, Surrey, United Kingdom Role ID 215727 Worker Type Regular Employee Studio/Department CT - Security Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. We are seeking a Senior Detection Engineer to advance our detection engineering strategy within the Enterprise Security team. This role is essential to safeguarding EA's cloud and production environments will directly impact our ability to detect, respond to, and prevent cyber threats at scale. As a senior individual contributor reporting to the Director of Threat Intelligence and Detections, you will play a central role in the technical leadership of the Detection Engineering team. You'll mentor junior engineers, help define engineering direction, and lead the development of scalable threat detection solutions, including those applying AI and cloud-native technologies. Responsibilities Technical Leadership Design and operationalize advanced detections across cloud, container, and on-prem environments. You will build integrations for diverse data sources (e.g., Wiz, host telemetry, network sensors) into EA's detection infrastructure. You will define detection lifecycle processes governance, and performance metrics. Lead development of AI-driven detection proof-of-concepts Guide peers in building scalable, maintainable detection infrastructure and tuning detection content. Support priorities like product detection assessments, threat-led risk prioritization, and production telemetry uplift. Minimum Qualifications Experience in detection engineering, security engineering, or software development with a focus on cybersecurity. Experience developing detections and integrations within SIEM platforms (e.g., Splunk, Elastic, QRadar), use of Risk-based alerting Familiarity with cybersecurity frameworks (e.g., MITRE ATT&CK, Cyber Kill Chain, NIST CSF). Experience with cloud security platforms (e.g., Wiz) and integrating their outputs into detection pipelines. Background in AI/ML or data science applied to cybersecurity detections. Understanding of cloud-native architectures, container security, and host-based detection. Experience leading PoCs or greenfield development plans in a complex security ecosystem. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Cyber Security Engineer Hybrid / Cardiff £62,000 - £72,000 We're looking for an experienced Security Engineer to join an established Cyber Resilience function, taking a hands-on role in strengthening security operations across a complex technology environment. You'll work across Microsoft security technologies, cloud security, identity, vulnerability management and threat detection, while helping improve the organisation's overall cyber resilience. What you'll be doing: Managing and improving Microsoft Defender and Sentinel capabilities Securing Azure environments and implementing effective security controls Managing Entra ID security, including Conditional Access, Identity Protection and privileged access Supporting vulnerability management and remediation Implementing data protection controls using Microsoft Purview Supporting threat monitoring, detection and incident response Providing security input into technology projects and architecture decisions Supporting security frameworks including NCSC CAF, ISO 27001, NIST CSF and CIS Controls Acting as a security SME to technical and non-technical stakeholders What we're looking for: Proven Security Engineer experience Strong Microsoft Defender and Sentinel knowledge Good Azure and Entra ID security experience Hands-on vulnerability management experience Understanding of security frameworks and technical controls Strong communication and stakeholder management skills Benefits: Flexible working opportunities Discretionary bonus of up to 10% 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Company Sick Pay Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch!
Aug 24, 2026
Full time
Cyber Security Engineer Hybrid / Cardiff £62,000 - £72,000 We're looking for an experienced Security Engineer to join an established Cyber Resilience function, taking a hands-on role in strengthening security operations across a complex technology environment. You'll work across Microsoft security technologies, cloud security, identity, vulnerability management and threat detection, while helping improve the organisation's overall cyber resilience. What you'll be doing: Managing and improving Microsoft Defender and Sentinel capabilities Securing Azure environments and implementing effective security controls Managing Entra ID security, including Conditional Access, Identity Protection and privileged access Supporting vulnerability management and remediation Implementing data protection controls using Microsoft Purview Supporting threat monitoring, detection and incident response Providing security input into technology projects and architecture decisions Supporting security frameworks including NCSC CAF, ISO 27001, NIST CSF and CIS Controls Acting as a security SME to technical and non-technical stakeholders What we're looking for: Proven Security Engineer experience Strong Microsoft Defender and Sentinel knowledge Good Azure and Entra ID security experience Hands-on vulnerability management experience Understanding of security frameworks and technical controls Strong communication and stakeholder management skills Benefits: Flexible working opportunities Discretionary bonus of up to 10% 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Company Sick Pay Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch!
Job Title: Senior Cyber Security Architect Location: Remote Employment Type: Permanent, Full-Time Salary: £85,000 - £100,000 + excellent Benefits About the Role We're working with a well-established and highly regulated organisation in the utilities sector, who are seeking a Senior Cyber Security Architect to play a key role in their Cyber Resilience team. This is a senior technical position focused on designing and implementing robust cloud focused security architectures that protect critical systems and information assets. You'll be responsible for developing security strategies aligned with business goals, ensuring effective integration of controls across networks, applications, cloud environments, and enterprise systems. Reporting to the Cyber Resilience Manager, you'll work across technical and governance functions to ensure ongoing protection against an evolving threat landscape, while supporting incident response, architecture design, compliance, and risk management. Key Responsibilities Design and maintain enterprise-wide cloud security architectures aligned to business objectives and compliance requirements Implement security controls across infrastructure, applications, and cloud platforms Conduct risk assessments and collaborate with GRC teams to manage identified risks Integrate security measures into the software development lifecycle (SDLC) and broader IT processes Engage with architects, IT teams, and external suppliers to embed security into system design Develop and maintain technical incident response plans and support ongoing testing and refinement Monitor industry standards and regulatory changes (e.g., NIS regulations), ensuring ongoing compliance Contribute to internal security awareness and training programmes Evaluate emerging technologies and advise on their security implications Produce clear, well-documented architecture artefacts, policies, and procedures Benefits: Flexible working opportunities Discretionary bonus of up to 15% 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Company Sick Pay Why You Should Apply: This newly created role offers the chance to shape processes from the ground up while working in a supportive and forward-thinking IT team. If you're passionate about reducing service disruption, enhancing operational excellence, and driving real change, this could be your next big step. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch!
Aug 24, 2026
Full time
Job Title: Senior Cyber Security Architect Location: Remote Employment Type: Permanent, Full-Time Salary: £85,000 - £100,000 + excellent Benefits About the Role We're working with a well-established and highly regulated organisation in the utilities sector, who are seeking a Senior Cyber Security Architect to play a key role in their Cyber Resilience team. This is a senior technical position focused on designing and implementing robust cloud focused security architectures that protect critical systems and information assets. You'll be responsible for developing security strategies aligned with business goals, ensuring effective integration of controls across networks, applications, cloud environments, and enterprise systems. Reporting to the Cyber Resilience Manager, you'll work across technical and governance functions to ensure ongoing protection against an evolving threat landscape, while supporting incident response, architecture design, compliance, and risk management. Key Responsibilities Design and maintain enterprise-wide cloud security architectures aligned to business objectives and compliance requirements Implement security controls across infrastructure, applications, and cloud platforms Conduct risk assessments and collaborate with GRC teams to manage identified risks Integrate security measures into the software development lifecycle (SDLC) and broader IT processes Engage with architects, IT teams, and external suppliers to embed security into system design Develop and maintain technical incident response plans and support ongoing testing and refinement Monitor industry standards and regulatory changes (e.g., NIS regulations), ensuring ongoing compliance Contribute to internal security awareness and training programmes Evaluate emerging technologies and advise on their security implications Produce clear, well-documented architecture artefacts, policies, and procedures Benefits: Flexible working opportunities Discretionary bonus of up to 15% 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Company Sick Pay Why You Should Apply: This newly created role offers the chance to shape processes from the ground up while working in a supportive and forward-thinking IT team. If you're passionate about reducing service disruption, enhancing operational excellence, and driving real change, this could be your next big step. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch!
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
Aug 24, 2026
Full time
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
DIGI2AL is an employee-owned defense-focused digital services consultancy. A vendor-agnostic UK Crown Commercial Services accredited supplier, we have delivered over 120 cloud-hosted digital services across the public sector, working in partnership with clients to research and develop outcomes and services spanning artificial intelligence, data science, low code and complex code software engineering, cyber security, cloud engineering, and user-centred design. At DIGI2AL, our technology values drive everything we do. We are committed to open, contemporary and secure solutions that put users first. We embrace cutting-edge technologies while ensuring interoperability, resilience and ethical innovation. By prioritising transparency, adaptability and security, we enable organisations to build future-proof digital services that deliver real impact. We are building a team to support a new opportunity providing Engineering and Technical support for our data fusion platform. This team will drive the operational implementation of this low-TRL product, bridging the gap between tactical edge sensors in low-bandwidth environments and strategic HQs running enterprise analytics. Tactical vs. Strategic Vision: Capability to balance real-time, low-friction tactical needs with multi-domain strategic intelligence requirements. Defence Sector & Domain Expertise: Deep understanding of UK Land Military operations, C4ISR systems, secure data classification levels (e.g., OFFICIAL-SENSITIVE to SECRET), and military decision-making cycles. Palantir Platform Strategy: Understanding how to leverage Palantir (Gotham/Foundry?) capabilities, ontology design, and data integration pipelines to deliver value without rebuilding native features. Roadmap & Prioritisation: Ability to prioritise high-value data feeds and features under strict time and resource constraints. Stakeholder Management: Navigating complex defence procurement, military chains of command, and user groups spanning frontline soldiers to senior command staff. The experience you'll bring Domain & Defence: C4ISR, MoD, UK Land Domain, Military Intelligence, Operational Doctrine, Single Information Environment (SIE), Multi-Domain Integration, Security Clearance (SC/DV). Product Strategy: Data Fusion Strategy, Dual-Persona UX (Tactical vs. Strategic), Product Roadmap, Capability Management, Operational Value Delivery. Technical Familiarity: Palantir Foundry, Palantir Gotham, Data Ontologies, Edge Architecture, APIs, Situational Awareness Tools. Important Information Start Date: ASAP Security Requirements: Minimum clearance required is SC - due to the nature of the role and the security requirements the post holder must be a British Citizen Days on Site: 2-3 Travel: The role would be ideally based in London but we are willing to consider applications from across the UK. There will be a requirement for travel to client sites SFIA Level: 5/6 25 days holiday increasing annually up to a maximum of 30 days Support for flexible working 2 paid charity days a year 16 weeks of full pay Maternity leave 2 weeks full pay Paternity leave Annual bonus - all employees are eligible (following successful completion of probationary period) - level varies by position and is dependent on company performance Discretionary bonus for exceptional performance 5% matched pension Healthcare Employee Ownership Trust - from day 1 employees share in the benefits of the company Support with your professional development including training and certifications and attendance at conferences Diverse and interesting projects which give you an opportunity to make a difference Choice of laptop and screen
Aug 24, 2026
Full time
DIGI2AL is an employee-owned defense-focused digital services consultancy. A vendor-agnostic UK Crown Commercial Services accredited supplier, we have delivered over 120 cloud-hosted digital services across the public sector, working in partnership with clients to research and develop outcomes and services spanning artificial intelligence, data science, low code and complex code software engineering, cyber security, cloud engineering, and user-centred design. At DIGI2AL, our technology values drive everything we do. We are committed to open, contemporary and secure solutions that put users first. We embrace cutting-edge technologies while ensuring interoperability, resilience and ethical innovation. By prioritising transparency, adaptability and security, we enable organisations to build future-proof digital services that deliver real impact. We are building a team to support a new opportunity providing Engineering and Technical support for our data fusion platform. This team will drive the operational implementation of this low-TRL product, bridging the gap between tactical edge sensors in low-bandwidth environments and strategic HQs running enterprise analytics. Tactical vs. Strategic Vision: Capability to balance real-time, low-friction tactical needs with multi-domain strategic intelligence requirements. Defence Sector & Domain Expertise: Deep understanding of UK Land Military operations, C4ISR systems, secure data classification levels (e.g., OFFICIAL-SENSITIVE to SECRET), and military decision-making cycles. Palantir Platform Strategy: Understanding how to leverage Palantir (Gotham/Foundry?) capabilities, ontology design, and data integration pipelines to deliver value without rebuilding native features. Roadmap & Prioritisation: Ability to prioritise high-value data feeds and features under strict time and resource constraints. Stakeholder Management: Navigating complex defence procurement, military chains of command, and user groups spanning frontline soldiers to senior command staff. The experience you'll bring Domain & Defence: C4ISR, MoD, UK Land Domain, Military Intelligence, Operational Doctrine, Single Information Environment (SIE), Multi-Domain Integration, Security Clearance (SC/DV). Product Strategy: Data Fusion Strategy, Dual-Persona UX (Tactical vs. Strategic), Product Roadmap, Capability Management, Operational Value Delivery. Technical Familiarity: Palantir Foundry, Palantir Gotham, Data Ontologies, Edge Architecture, APIs, Situational Awareness Tools. Important Information Start Date: ASAP Security Requirements: Minimum clearance required is SC - due to the nature of the role and the security requirements the post holder must be a British Citizen Days on Site: 2-3 Travel: The role would be ideally based in London but we are willing to consider applications from across the UK. There will be a requirement for travel to client sites SFIA Level: 5/6 25 days holiday increasing annually up to a maximum of 30 days Support for flexible working 2 paid charity days a year 16 weeks of full pay Maternity leave 2 weeks full pay Paternity leave Annual bonus - all employees are eligible (following successful completion of probationary period) - level varies by position and is dependent on company performance Discretionary bonus for exceptional performance 5% matched pension Healthcare Employee Ownership Trust - from day 1 employees share in the benefits of the company Support with your professional development including training and certifications and attendance at conferences Diverse and interesting projects which give you an opportunity to make a difference Choice of laptop and screen
Select how often (in days) to receive an alert: Solutions Architect Department: INFORMATION TECHNOLOGY City: London Location: GB INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The Data Platform Architect is accountable for the technical architecture of the enterprise data platform, ensuring it meets the demands of a growing data estate while maintaining performance, cost efficiency, security, and alignment with enterprise architecture standards. This role will be expected to own the internal technical architecture (compute and storage design, ingestion framework patterns, data modelling standards, andaccess control architecture, platform performance and capacity planning, and establishing architectural authority, documenting design decisions, and ensuring knowledge retention within Burberry. This role defines the architecture, sets the standards, provides design governance, and ensures what is built is consistent, scalable, and aligned to the enterprise technology strategy. The architect participates in cross-functional squads where architectural input is required, providing design guidance for complex data initiatives. ACCOUNTABILITY BOUNDARIES AND KEY INTERFACES Accountable for platform architecture, standards, technical guardrails, architectural roadmap and design assurance for the enterprise data platform. Not accountable for day-to-day platform operations or individual data product delivery, but accountable for the architectural standards those teams consume. Key interfaces include Enterprise Data, Enterprise Platforms & Operations, Data Governance, Cyber Security, Solution Architecture, MLOps/AI teams and strategic technology vendors. RESPONSIBILITIES Design and maintain the platform's technical architecture, including compute/storage design, ingestion frameworks, access control, performance tuning, and capacity planning. Define and maintain architectural standards and guardrails (naming conventions, environment management, deployment pipelines, partitioning strategies, and cost optimisation patterns). Own platform cost modelling and FinOps governance, defining cost allocation patterns and identifying optimisation opportunities. Align with the Data Senior Solution Architect and Data Solution Architects to ensure consistency with enterprise data architecture and models. Translate architectural direction into practical engineering guidance for Data Platform Engineers and Data Engineers, ensuring teams can implement within defined standards without requiring bespoke architectural intervention for standard use cases. Design data ingestion architecture (batch, micro-batch, and streaming) with clear boundaries for system-to-system integration. Define architecture for the semantic layer and self-serve analytics infrastructure. Provide input to data squads for complex data products and support Data Product Managers and Data Engineers where architectural complexity requires it. Ensure architecture supports emerging requirements, including agentic AI data infrastructure, MLOps productionisation, and advanced analytics. Collaborate with the Senior Manager, Data Platform Engineering (within the Enterprise Platforms & Operations team) to ensure platform operations are aligned to the target architecture, providing feedback on feasibility and translating architectural decisions into implementable guidance. Collaborate with the Senior Manager, Data Engineering (within the Enterprise Data team) to ensure data engineering work follows defined patterns and standards. Own the data platform roadmap from an architectural perspective, defining how the platform evolves over time (e.g.,SAP BW transition/retirement path, Databricks maturation, Datasphere integration layer decisions). Contribute to enterprise architecture governance forums, representing data platform considerations in broader technology decisions. Provide architectural input to vendor and tooling decisions, evaluating technology options and providing recommendations for platform evolution. Maintain comprehensive documentation of design decisions, patterns, standards, and trade-offs. Define non-functional platform architecture standards covering resilience, backup/restore, disaster recovery, observability, service levels, auditability and operational readiness. Define platform security and privacy architecture in partnership with Cyber Security and Data Governance, including PII handling, access recertification, audit logging and retention patterns. Establish architecture decision records, exception/waiver processes and design scorecards so deviations from platform standards are visible, time-bound and governed. Maintain platform adoption, performance, cost and standards-compliance metrics, using them to guide roadmap priorities and architecture governance decisions. PERSONAL PROFILE Deep expertise in Databricks (Unity Catalog, Delta Lake, Spark, Databricks SQL) or equivalent Lakehouse platforms, including administration, cost management, and performance optimisation. Strong understanding of cloud-native architecture principles, cost models, and practical experience with CI/CD pipelines and environment strategies. Proven implementation of data security (encryption, RBAC, column/row-level security, data masking). Strong understanding of ingestion and pipeline architecture patterns for diverse source systems. Experience with SAP data landscapes (BW, Datasphere, S/4HANA data flows) is highly desirable given the Burberry technology estate. Experience defining architectural standards and patterns that engineering teams implement and comfortable setting direction without hands-on delivery. Experience working within a centralised architecture function that engages flexibly with delivery squads. Ability to communicate architectural decisions to both technical and non-technical stakeholders. Experience establishing architectural authority in environments transitioning from outsourced to in-house ownership is beneficial. Experience defining non-functional requirements and architecture patterns for enterprise-grade resilience, observability, disaster recovery, data lifecycle management and operational readiness. Experience using architecture decision records, design authorities, exception management and measurable standards adoption to embed architectural governance without slowing delivery.
Aug 24, 2026
Full time
Select how often (in days) to receive an alert: Solutions Architect Department: INFORMATION TECHNOLOGY City: London Location: GB INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The Data Platform Architect is accountable for the technical architecture of the enterprise data platform, ensuring it meets the demands of a growing data estate while maintaining performance, cost efficiency, security, and alignment with enterprise architecture standards. This role will be expected to own the internal technical architecture (compute and storage design, ingestion framework patterns, data modelling standards, andaccess control architecture, platform performance and capacity planning, and establishing architectural authority, documenting design decisions, and ensuring knowledge retention within Burberry. This role defines the architecture, sets the standards, provides design governance, and ensures what is built is consistent, scalable, and aligned to the enterprise technology strategy. The architect participates in cross-functional squads where architectural input is required, providing design guidance for complex data initiatives. ACCOUNTABILITY BOUNDARIES AND KEY INTERFACES Accountable for platform architecture, standards, technical guardrails, architectural roadmap and design assurance for the enterprise data platform. Not accountable for day-to-day platform operations or individual data product delivery, but accountable for the architectural standards those teams consume. Key interfaces include Enterprise Data, Enterprise Platforms & Operations, Data Governance, Cyber Security, Solution Architecture, MLOps/AI teams and strategic technology vendors. RESPONSIBILITIES Design and maintain the platform's technical architecture, including compute/storage design, ingestion frameworks, access control, performance tuning, and capacity planning. Define and maintain architectural standards and guardrails (naming conventions, environment management, deployment pipelines, partitioning strategies, and cost optimisation patterns). Own platform cost modelling and FinOps governance, defining cost allocation patterns and identifying optimisation opportunities. Align with the Data Senior Solution Architect and Data Solution Architects to ensure consistency with enterprise data architecture and models. Translate architectural direction into practical engineering guidance for Data Platform Engineers and Data Engineers, ensuring teams can implement within defined standards without requiring bespoke architectural intervention for standard use cases. Design data ingestion architecture (batch, micro-batch, and streaming) with clear boundaries for system-to-system integration. Define architecture for the semantic layer and self-serve analytics infrastructure. Provide input to data squads for complex data products and support Data Product Managers and Data Engineers where architectural complexity requires it. Ensure architecture supports emerging requirements, including agentic AI data infrastructure, MLOps productionisation, and advanced analytics. Collaborate with the Senior Manager, Data Platform Engineering (within the Enterprise Platforms & Operations team) to ensure platform operations are aligned to the target architecture, providing feedback on feasibility and translating architectural decisions into implementable guidance. Collaborate with the Senior Manager, Data Engineering (within the Enterprise Data team) to ensure data engineering work follows defined patterns and standards. Own the data platform roadmap from an architectural perspective, defining how the platform evolves over time (e.g.,SAP BW transition/retirement path, Databricks maturation, Datasphere integration layer decisions). Contribute to enterprise architecture governance forums, representing data platform considerations in broader technology decisions. Provide architectural input to vendor and tooling decisions, evaluating technology options and providing recommendations for platform evolution. Maintain comprehensive documentation of design decisions, patterns, standards, and trade-offs. Define non-functional platform architecture standards covering resilience, backup/restore, disaster recovery, observability, service levels, auditability and operational readiness. Define platform security and privacy architecture in partnership with Cyber Security and Data Governance, including PII handling, access recertification, audit logging and retention patterns. Establish architecture decision records, exception/waiver processes and design scorecards so deviations from platform standards are visible, time-bound and governed. Maintain platform adoption, performance, cost and standards-compliance metrics, using them to guide roadmap priorities and architecture governance decisions. PERSONAL PROFILE Deep expertise in Databricks (Unity Catalog, Delta Lake, Spark, Databricks SQL) or equivalent Lakehouse platforms, including administration, cost management, and performance optimisation. Strong understanding of cloud-native architecture principles, cost models, and practical experience with CI/CD pipelines and environment strategies. Proven implementation of data security (encryption, RBAC, column/row-level security, data masking). Strong understanding of ingestion and pipeline architecture patterns for diverse source systems. Experience with SAP data landscapes (BW, Datasphere, S/4HANA data flows) is highly desirable given the Burberry technology estate. Experience defining architectural standards and patterns that engineering teams implement and comfortable setting direction without hands-on delivery. Experience working within a centralised architecture function that engages flexibly with delivery squads. Ability to communicate architectural decisions to both technical and non-technical stakeholders. Experience establishing architectural authority in environments transitioning from outsourced to in-house ownership is beneficial. Experience defining non-functional requirements and architecture patterns for enterprise-grade resilience, observability, disaster recovery, data lifecycle management and operational readiness. Experience using architecture decision records, design authorities, exception management and measurable standards adoption to embed architectural governance without slowing delivery.
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Aug 24, 2026
Full time
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Senior Cyber Security Risk & Assurance Consultant - Product Risk (PBRA) (CONTRACTOR) - London Duration: 1 year contract Hybrid Working - 8 days onsite per month - the rest is remote working About the Team The Product-Based Risk Assessment (PBRA) service conducts recurring security assessments of applications, services, and technologies to identify emerging threats, evaluate control effectiveness, and drive remediation that strengthens The clients cyber resilience. The team supports business and technology stakeholders by assessing cyber security risks and ensuring alignment with The Banks security standards and risk appetite. Key Accountabilities Product-Based Risk Assessments Lead end-to-end Product-Based Risk Assessments (PBRA) for critical applications, platforms, and technology services. Analyse application architectures, business processes, information flows, and supporting infrastructure. Identify and assess cyber threats, vulnerabilities, control weaknesses, and potential business impacts. Evaluate the design and effectiveness of security controls using clients security frameworks and standards. Assess residual risks and propose actionable remediation plans. Security Risk Analysis Perform security risk assessments using recognised methodologies and industry frameworks. Evaluate risks related to infrastructure, software, cloud services, networks, third-party integrations, and information assets. Contribute to threat modelling and attack surface analysis activities. Support technology-focused assessments such as cloud, AI, and emerging technology evaluations. Stakeholder Engagement Act as the primary security assessment contact for business and IT stakeholders. Facilitate workshops, interviews, and assessment review sessions. Challenge assumptions and provide expert security guidance to delivery and operations teams. Build trusted relationships across CISO, CTO, Architecture, Risk Management, and Engineering teams. Reporting & Governance Produce high-quality assessment reports, risk summaries, and executive-level communications. Present findings and recommendations to senior management and governance bodies. Track remediation plans and risk treatment activities through closure. Support internal and external audit activities as required. Continuous Improvement Contribute to the evolution of the PBRA service, methodologies, tools, and operating model. Help drive the transition toward data-enabled and automated security assessment capabilities. Identify opportunities to improve efficiency, consistency, and risk coverage across assessments. Support knowledge sharing and mentoring of junior analysts. Required Skills & Experience Technical Skills Strong understanding of cybersecurity principles, controls, and risk management practices. Knowledge of application security, cloud security, infrastructure security, and network security. Experience conducting security assessments, threat modelling, or risk analyses. Familiarity with industry frameworks and standards such as: NIST Cyber Security Framework ISO 27001 CIS Controls Secure Controls Framework (SCF) DORA ANSSI EBIOS RM OWASP Professional Experience Minimum 7 years of experience in Information Security, Cyber Risk, Security Assurance, or Security Architecture. Experience leading complex security assessments across large technology environments. Experience working with senior business and technology stakeholders. Strong report-writing and presentation skills. Personal Competencies Strong analytical and critical-thinking capabilities. Excellent communication and stakeholder management skills. Ability to challenge constructively and influence decision-making. Self-driven with strong ownership and accountability. Pragmatic, risk-based mindset. Comfortable operating in a complex, regulated environment. Please do send across to me the most up to date CV to (url removed) Rates depend on experience and client requirements
Aug 23, 2026
Contractor
Senior Cyber Security Risk & Assurance Consultant - Product Risk (PBRA) (CONTRACTOR) - London Duration: 1 year contract Hybrid Working - 8 days onsite per month - the rest is remote working About the Team The Product-Based Risk Assessment (PBRA) service conducts recurring security assessments of applications, services, and technologies to identify emerging threats, evaluate control effectiveness, and drive remediation that strengthens The clients cyber resilience. The team supports business and technology stakeholders by assessing cyber security risks and ensuring alignment with The Banks security standards and risk appetite. Key Accountabilities Product-Based Risk Assessments Lead end-to-end Product-Based Risk Assessments (PBRA) for critical applications, platforms, and technology services. Analyse application architectures, business processes, information flows, and supporting infrastructure. Identify and assess cyber threats, vulnerabilities, control weaknesses, and potential business impacts. Evaluate the design and effectiveness of security controls using clients security frameworks and standards. Assess residual risks and propose actionable remediation plans. Security Risk Analysis Perform security risk assessments using recognised methodologies and industry frameworks. Evaluate risks related to infrastructure, software, cloud services, networks, third-party integrations, and information assets. Contribute to threat modelling and attack surface analysis activities. Support technology-focused assessments such as cloud, AI, and emerging technology evaluations. Stakeholder Engagement Act as the primary security assessment contact for business and IT stakeholders. Facilitate workshops, interviews, and assessment review sessions. Challenge assumptions and provide expert security guidance to delivery and operations teams. Build trusted relationships across CISO, CTO, Architecture, Risk Management, and Engineering teams. Reporting & Governance Produce high-quality assessment reports, risk summaries, and executive-level communications. Present findings and recommendations to senior management and governance bodies. Track remediation plans and risk treatment activities through closure. Support internal and external audit activities as required. Continuous Improvement Contribute to the evolution of the PBRA service, methodologies, tools, and operating model. Help drive the transition toward data-enabled and automated security assessment capabilities. Identify opportunities to improve efficiency, consistency, and risk coverage across assessments. Support knowledge sharing and mentoring of junior analysts. Required Skills & Experience Technical Skills Strong understanding of cybersecurity principles, controls, and risk management practices. Knowledge of application security, cloud security, infrastructure security, and network security. Experience conducting security assessments, threat modelling, or risk analyses. Familiarity with industry frameworks and standards such as: NIST Cyber Security Framework ISO 27001 CIS Controls Secure Controls Framework (SCF) DORA ANSSI EBIOS RM OWASP Professional Experience Minimum 7 years of experience in Information Security, Cyber Risk, Security Assurance, or Security Architecture. Experience leading complex security assessments across large technology environments. Experience working with senior business and technology stakeholders. Strong report-writing and presentation skills. Personal Competencies Strong analytical and critical-thinking capabilities. Excellent communication and stakeholder management skills. Ability to challenge constructively and influence decision-making. Self-driven with strong ownership and accountability. Pragmatic, risk-based mindset. Comfortable operating in a complex, regulated environment. Please do send across to me the most up to date CV to (url removed) Rates depend on experience and client requirements
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non financial regulatory reporting, payroll, and international operations. The scale is significant, the problems are unsolved at this level of complexity, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications: Technological 15+ years of experience in Technology - Required Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education: Bachelors required; Master's in CS, AI/ML, or related field preferred. What success looks like: Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why this role Scale that is rare click apply for full job details
Aug 21, 2026
Full time
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non financial regulatory reporting, payroll, and international operations. The scale is significant, the problems are unsolved at this level of complexity, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications: Technological 15+ years of experience in Technology - Required Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education: Bachelors required; Master's in CS, AI/ML, or related field preferred. What success looks like: Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why this role Scale that is rare click apply for full job details
About OLIX AI is growing faster than any technology in history and the explosion in demand has created a massive infrastructure gap; we can no longer build chips or power stations fast enough to keep up. The industry is still leaning on a ten-year-old hardware blueprint that has reached its limit. A new paradigm that is faster and more efficient will be the biggest economic opportunity of the next century and create the most important company of the next decade. The OLIX Decode Accelerator 1 (DX-1) is the first accelerator architected specifically for decode. Rack-scale co-design of logic, data movement, packaging, optics and interconnect enables a step change in system level performance. The Role Quality at OLIX is not a support function, it is a strategic pillar. As we drive toward tape-out and the transition from development to production, we need a Director of Quality who will build the quality infrastructure that OLIX's technology deserves: rigorous enough to satisfy world-class customers and partners, and lean enough to move at the pace our mission demands. This is a founding quality leadership role. OLIX is a fabless company: we build our products through a global network of best-in-class manufacturing and supply-chain partners, which means quality at OLIX is won or lost in the supply chain. You will define what quality means for novel optical computing technology, build our Quality Management System from a blank page, own supplier and partner quality across our manufacturing ecosystem, and be the quality voice at every critical decision point from tape-out readiness through to deployment. OLIX systems are designed for deployment at datacentre scale, so quality does not end at shipment. You will own reliability from component qualification through to fleet performance in the field, and you will scale the quality organisation as OLIX grows from first product launch into high-volume manufacturing. Key Responsibilities Quality Management System Design, implement, and own OLIX's Quality Management System from the ground up, targeting ISO 9001 certification and laying the foundation for more advanced standards as the business scales Define quality policies, procedures, metrics, document control, and CAPA processes that are fit for a fast-moving fabless company: rigorous without being bureaucratic Establish quality gates and review processes across the full product lifecycle, from design sign-off through tape-out, manufacturing, test, and deployment Build a quality culture at OLIX, partnering with engineering and operations teams to embed quality thinking early Supplier & Partner Quality Own the supplier quality programme across OLIX's foundry, OSAT, contract manufacturer, and component ecosystem, spanning silicon, advanced packaging, optical components, and compound semiconductor supply Lead supplier qualification, audits, corrective action programmes, and ongoing performance management through structured KPIs and scorecards Define and manage incoming inspection and acceptance criteria for wafers, substrates, optical components, and materials arriving from the supply chain Build OLIX's approved supplier list and qualification documentation to the standard required by tier-1 customers and strategic partners Product Qualification & Reliability Own the product qualification strategy for OLIX's silicon, optical components, modules, and systems: reliability test plans, qualification flows, and acceptance criteria informed by JEDEC and Telcordia GR-468 or equivalent standards Lead Design for Reliability reviews alongside engineering and manufacturing teams, ensuring quality implications are factored into design decisions before commitments are made Stand up failure analysis capability and FRACAS processes to close the loop on development, manufacturing, and field quality issues Drive yield, defect, and reliability improvement programmes across manufacturing partners using structured methodologies including SPC, FMEA, 8D, and DOE Manufacturing & Fleet Quality Establish manufacturing quality systems with OSAT and contract manufacturing partners: process capability, control plans, PFMEA, escape prevention, and data-driven continuous improvement Define quality and compliance requirements for OLIX's internal cleanroom and pilot manufacturing capability, including equipment safety and conformity Own field quality for deployed systems: fleet reliability metrics, field failure analysis, and corrective action loops that feed back into design and manufacturing Regulatory Compliance & Certification Ensure OLIX products meet applicable regulatory and certification requirements for datacentre deployment, including CE and UKCA marking, product safety (IEC 62368-1), laser safety (IEC 60825), EMC and EMI, RoHS, REACH, conflict minerals, and cybersecurity requirements under the Cyber Resilience Act Define and manage compliance validation activities with test houses, notified bodies, and certification partners across target markets Skills & Experience 12+ years in Quality Engineering or Quality Management within the semiconductor, photonics, electronics, or advanced manufacturing industries, including at least five years leading teams Demonstrated experience building a Quality Management System from the ground up in a fabless or early-stage environment, then scaling it through NPI into volume production Deep supplier quality expertise managing foundries, OSATs, and contract manufacturers in an outsourced manufacturing model Strong grounding in semiconductor and optoelectronic qualification and reliability: JEDEC, Telcordia GR-468, or equivalent standards Hands-on proficiency with quality tools and methodologies: SPC, FMEA and PFMEA, control plans, 8D, DOE, and CAPA Experience leading product compliance and certification for electronic hardware, including CE or UKCA, safety, and EMC Comfortable operating hands-on in a fast-moving, pre-scale environment: able to define standards without over-engineering them, and to build the team as the company grows Willingness to travel regularly to manufacturing partners across Taiwan, Japan, the US, and Europe Bachelor's degree in Engineering, Physics, Materials Science, or a related technical discipline Nice to Have Experience with optical or photonic component reliability, including laser-based components Datacentre or hyperscaler hardware quality experience, including fleet reliability and RAS ISO 9001 Lead Auditor certification, ASQ CQE or CMQ/OE, or Six Sigma Black Belt Master's degree in Engineering, Quality, Manufacturing, or Business Administration Compensation & Equity Competitive Salary: Commensurate with your experience, skills, and location Equity & Ownership: Meaningful stock options. You're not just joining the mission; you're owning a piece of it Proximity Bonus: We value your time. To minimise your commute and maximise your life, we offer an annual Living-Local Bonus if your residence is within 20 minutes of the office Retirement Benefits:Employer-contributed retirement plans to help you build long-term financial security Due to U.S. export control regulations, candidates' eligibility to work at OLIX depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible.
Aug 21, 2026
Full time
About OLIX AI is growing faster than any technology in history and the explosion in demand has created a massive infrastructure gap; we can no longer build chips or power stations fast enough to keep up. The industry is still leaning on a ten-year-old hardware blueprint that has reached its limit. A new paradigm that is faster and more efficient will be the biggest economic opportunity of the next century and create the most important company of the next decade. The OLIX Decode Accelerator 1 (DX-1) is the first accelerator architected specifically for decode. Rack-scale co-design of logic, data movement, packaging, optics and interconnect enables a step change in system level performance. The Role Quality at OLIX is not a support function, it is a strategic pillar. As we drive toward tape-out and the transition from development to production, we need a Director of Quality who will build the quality infrastructure that OLIX's technology deserves: rigorous enough to satisfy world-class customers and partners, and lean enough to move at the pace our mission demands. This is a founding quality leadership role. OLIX is a fabless company: we build our products through a global network of best-in-class manufacturing and supply-chain partners, which means quality at OLIX is won or lost in the supply chain. You will define what quality means for novel optical computing technology, build our Quality Management System from a blank page, own supplier and partner quality across our manufacturing ecosystem, and be the quality voice at every critical decision point from tape-out readiness through to deployment. OLIX systems are designed for deployment at datacentre scale, so quality does not end at shipment. You will own reliability from component qualification through to fleet performance in the field, and you will scale the quality organisation as OLIX grows from first product launch into high-volume manufacturing. Key Responsibilities Quality Management System Design, implement, and own OLIX's Quality Management System from the ground up, targeting ISO 9001 certification and laying the foundation for more advanced standards as the business scales Define quality policies, procedures, metrics, document control, and CAPA processes that are fit for a fast-moving fabless company: rigorous without being bureaucratic Establish quality gates and review processes across the full product lifecycle, from design sign-off through tape-out, manufacturing, test, and deployment Build a quality culture at OLIX, partnering with engineering and operations teams to embed quality thinking early Supplier & Partner Quality Own the supplier quality programme across OLIX's foundry, OSAT, contract manufacturer, and component ecosystem, spanning silicon, advanced packaging, optical components, and compound semiconductor supply Lead supplier qualification, audits, corrective action programmes, and ongoing performance management through structured KPIs and scorecards Define and manage incoming inspection and acceptance criteria for wafers, substrates, optical components, and materials arriving from the supply chain Build OLIX's approved supplier list and qualification documentation to the standard required by tier-1 customers and strategic partners Product Qualification & Reliability Own the product qualification strategy for OLIX's silicon, optical components, modules, and systems: reliability test plans, qualification flows, and acceptance criteria informed by JEDEC and Telcordia GR-468 or equivalent standards Lead Design for Reliability reviews alongside engineering and manufacturing teams, ensuring quality implications are factored into design decisions before commitments are made Stand up failure analysis capability and FRACAS processes to close the loop on development, manufacturing, and field quality issues Drive yield, defect, and reliability improvement programmes across manufacturing partners using structured methodologies including SPC, FMEA, 8D, and DOE Manufacturing & Fleet Quality Establish manufacturing quality systems with OSAT and contract manufacturing partners: process capability, control plans, PFMEA, escape prevention, and data-driven continuous improvement Define quality and compliance requirements for OLIX's internal cleanroom and pilot manufacturing capability, including equipment safety and conformity Own field quality for deployed systems: fleet reliability metrics, field failure analysis, and corrective action loops that feed back into design and manufacturing Regulatory Compliance & Certification Ensure OLIX products meet applicable regulatory and certification requirements for datacentre deployment, including CE and UKCA marking, product safety (IEC 62368-1), laser safety (IEC 60825), EMC and EMI, RoHS, REACH, conflict minerals, and cybersecurity requirements under the Cyber Resilience Act Define and manage compliance validation activities with test houses, notified bodies, and certification partners across target markets Skills & Experience 12+ years in Quality Engineering or Quality Management within the semiconductor, photonics, electronics, or advanced manufacturing industries, including at least five years leading teams Demonstrated experience building a Quality Management System from the ground up in a fabless or early-stage environment, then scaling it through NPI into volume production Deep supplier quality expertise managing foundries, OSATs, and contract manufacturers in an outsourced manufacturing model Strong grounding in semiconductor and optoelectronic qualification and reliability: JEDEC, Telcordia GR-468, or equivalent standards Hands-on proficiency with quality tools and methodologies: SPC, FMEA and PFMEA, control plans, 8D, DOE, and CAPA Experience leading product compliance and certification for electronic hardware, including CE or UKCA, safety, and EMC Comfortable operating hands-on in a fast-moving, pre-scale environment: able to define standards without over-engineering them, and to build the team as the company grows Willingness to travel regularly to manufacturing partners across Taiwan, Japan, the US, and Europe Bachelor's degree in Engineering, Physics, Materials Science, or a related technical discipline Nice to Have Experience with optical or photonic component reliability, including laser-based components Datacentre or hyperscaler hardware quality experience, including fleet reliability and RAS ISO 9001 Lead Auditor certification, ASQ CQE or CMQ/OE, or Six Sigma Black Belt Master's degree in Engineering, Quality, Manufacturing, or Business Administration Compensation & Equity Competitive Salary: Commensurate with your experience, skills, and location Equity & Ownership: Meaningful stock options. You're not just joining the mission; you're owning a piece of it Proximity Bonus: We value your time. To minimise your commute and maximise your life, we offer an annual Living-Local Bonus if your residence is within 20 minutes of the office Retirement Benefits:Employer-contributed retirement plans to help you build long-term financial security Due to U.S. export control regulations, candidates' eligibility to work at OLIX depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible.
Senior Director, Senior Director, Cloud Engineering (UK OR US) Travel obsessed? Big tech fan? Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it. We're hiring right now for a Senior Director, Cloud Engineering! Search for on LinkedIn and hear from our amazing team. How you'll make an impact We're hiring a Senior Director, Cloud Engineering to lead the cloud engineering capability behind Travelport's next-generation platform. This role needs someone who has built and operated serious AWS environments, understands large-scale systems, and can create the platform conditions for frontier AI products to work in production. You'lllead theteam that defines theengineering approach for AWS, buildsourproductionAWSplatform, and onboards development teams and products to this platform.You'llbe responsible fordriving the move toinfrastructure as code, account management, automated pipelines, observability, resilience, operating coverage and cost control. You'llalso help define how the platform supports AI, data engineering and high-scale product demand, including where AWS Bedrock and other AI services can be used responsibly in production. The role is about making the platform stronger, simpler and ready for what comes next while managing the pipeline of new products that are moving to or being created in AWS. Your role in action Lead the cloud engineering strategy for the Travelport platform, with a focus on AWS, automation, resilience, security and cost. Build stronger engineering standards for infrastructure as code, CI/CD, AWS account management, platform guardrails and developer enablement. Improve the operational model for the platform, including observability, incident response, reliability and 24/7 support coverage. Partner with Product and Commercial teams to get ahead of major demand changes, customer commitments and platform capacity decisions. Work closely with Data Strategy, Architecture, Infrastructure and Cyber teams to support AI, data lakes, data engineering, identity, security and production GenAI use cases. Help define how Travelport scales AI workloads in a cost aware, secure and reliable way. Lead cloud cost management and capacity planning, including the engineering decisions that drive AWS spend. Challenge platform norms and simplify where complexity is slowing delivery, increasing risk or adding cost. Could this be you? You've led cloud engineering, platform engineering or infrastructure engineering teams running high scale production systems on AWS. You have strong practical knowledge of distributed systems, infrastructure as code, automated deployment pipelines, cloud security, observability and operational reliability. You have managed cloud cost, budget and capacity at scale. You understand the engineering choices that drive AWS spend. You have enough exposure to AI/ML platform needs, data engineering and cloud data platforms to guide real architecture decisions. AWS Bedrock or production GenAI experience would be valuable. You can operate at senior leadership level while staying close enough to the technology to challenge decisions properly. You know how to build strong engineering teams, create clear standards and improve delivery without adding unnecessary process. Discover why our teams love working here We offer a package that includes 25 days annual leave per annum, a hybrid working model, pension contribution, private medical, life assurance and personal travel insurance. We are an equal opportunity employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
Aug 18, 2026
Full time
Senior Director, Senior Director, Cloud Engineering (UK OR US) Travel obsessed? Big tech fan? Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it. We're hiring right now for a Senior Director, Cloud Engineering! Search for on LinkedIn and hear from our amazing team. How you'll make an impact We're hiring a Senior Director, Cloud Engineering to lead the cloud engineering capability behind Travelport's next-generation platform. This role needs someone who has built and operated serious AWS environments, understands large-scale systems, and can create the platform conditions for frontier AI products to work in production. You'lllead theteam that defines theengineering approach for AWS, buildsourproductionAWSplatform, and onboards development teams and products to this platform.You'llbe responsible fordriving the move toinfrastructure as code, account management, automated pipelines, observability, resilience, operating coverage and cost control. You'llalso help define how the platform supports AI, data engineering and high-scale product demand, including where AWS Bedrock and other AI services can be used responsibly in production. The role is about making the platform stronger, simpler and ready for what comes next while managing the pipeline of new products that are moving to or being created in AWS. Your role in action Lead the cloud engineering strategy for the Travelport platform, with a focus on AWS, automation, resilience, security and cost. Build stronger engineering standards for infrastructure as code, CI/CD, AWS account management, platform guardrails and developer enablement. Improve the operational model for the platform, including observability, incident response, reliability and 24/7 support coverage. Partner with Product and Commercial teams to get ahead of major demand changes, customer commitments and platform capacity decisions. Work closely with Data Strategy, Architecture, Infrastructure and Cyber teams to support AI, data lakes, data engineering, identity, security and production GenAI use cases. Help define how Travelport scales AI workloads in a cost aware, secure and reliable way. Lead cloud cost management and capacity planning, including the engineering decisions that drive AWS spend. Challenge platform norms and simplify where complexity is slowing delivery, increasing risk or adding cost. Could this be you? You've led cloud engineering, platform engineering or infrastructure engineering teams running high scale production systems on AWS. You have strong practical knowledge of distributed systems, infrastructure as code, automated deployment pipelines, cloud security, observability and operational reliability. You have managed cloud cost, budget and capacity at scale. You understand the engineering choices that drive AWS spend. You have enough exposure to AI/ML platform needs, data engineering and cloud data platforms to guide real architecture decisions. AWS Bedrock or production GenAI experience would be valuable. You can operate at senior leadership level while staying close enough to the technology to challenge decisions properly. You know how to build strong engineering teams, create clear standards and improve delivery without adding unnecessary process. Discover why our teams love working here We offer a package that includes 25 days annual leave per annum, a hybrid working model, pension contribution, private medical, life assurance and personal travel insurance. We are an equal opportunity employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
Location: Edinburgh Salary: 80,000 - 100,000 Job Type: Permanent The Role We are looking for an experienced Solution Architect - API & GCP to join a growing technology team in Edinburgh. You will play a key role in shaping the architecture and strategic evolution of an API Marketplace platform, working closely with product, engineering and business stakeholders. This is a great opportunity for an architect with strong API, cloud-native and Google Cloud Platform (GCP) experience to have a genuine influence on enterprise technology direction. Key Responsibilities Own and drive architectural decisions across the API Marketplace platform. Define the strategic technology roadmap alongside product and engineering teams. Design scalable, secure and resilient cloud-native solutions using Google Cloud Platform . Lead API architecture and promote best practices around API design, security, lifecycle management and integration. Provide technical leadership across architecture forums, governance and design reviews. Work closely with business and technical stakeholders to translate requirements into effective technology solutions. Assess emerging technologies, including Generative AI , where they can add value. Ensure solutions meet key non-functional requirements including security, performance, resilience, scalability and sustainability. Influence strategic technology decisions and help shape the future direction of the platform. Essential Skills & Experience Strong experience working as a Solution Architect within API-first, digital platform, marketplace or multi-tenant environments. Strong hands-on experience with Google Cloud Platform (GCP) . Experience with GCP technologies such as GKE, Cloud Functions, Pub/Sub, BigQuery, Cloud SQL, Cloud Storage and Apigee . Strong understanding of RESTful API design, API security, versioning, lifecycle management and API gateways . Experience with API management platforms such as Apigee, Kong, IBM API Connect or Azure API Management . Strong knowledge of cloud-native architecture, microservices, event-driven architecture and domain-driven design . Understanding of hybrid cloud, CI/CD, cybersecurity, resilience and sustainability principles. Excellent communication and stakeholder management skills. Proven ability to influence architectural strategy and make complex technical recommendations.
Aug 17, 2026
Full time
Location: Edinburgh Salary: 80,000 - 100,000 Job Type: Permanent The Role We are looking for an experienced Solution Architect - API & GCP to join a growing technology team in Edinburgh. You will play a key role in shaping the architecture and strategic evolution of an API Marketplace platform, working closely with product, engineering and business stakeholders. This is a great opportunity for an architect with strong API, cloud-native and Google Cloud Platform (GCP) experience to have a genuine influence on enterprise technology direction. Key Responsibilities Own and drive architectural decisions across the API Marketplace platform. Define the strategic technology roadmap alongside product and engineering teams. Design scalable, secure and resilient cloud-native solutions using Google Cloud Platform . Lead API architecture and promote best practices around API design, security, lifecycle management and integration. Provide technical leadership across architecture forums, governance and design reviews. Work closely with business and technical stakeholders to translate requirements into effective technology solutions. Assess emerging technologies, including Generative AI , where they can add value. Ensure solutions meet key non-functional requirements including security, performance, resilience, scalability and sustainability. Influence strategic technology decisions and help shape the future direction of the platform. Essential Skills & Experience Strong experience working as a Solution Architect within API-first, digital platform, marketplace or multi-tenant environments. Strong hands-on experience with Google Cloud Platform (GCP) . Experience with GCP technologies such as GKE, Cloud Functions, Pub/Sub, BigQuery, Cloud SQL, Cloud Storage and Apigee . Strong understanding of RESTful API design, API security, versioning, lifecycle management and API gateways . Experience with API management platforms such as Apigee, Kong, IBM API Connect or Azure API Management . Strong knowledge of cloud-native architecture, microservices, event-driven architecture and domain-driven design . Understanding of hybrid cloud, CI/CD, cybersecurity, resilience and sustainability principles. Excellent communication and stakeholder management skills. Proven ability to influence architectural strategy and make complex technical recommendations.
An fantastic opportunity has arisen for an experienced and strategically minded Head of IT and Digital, to lead an IT Team in what will be multi-year transformation programme within a large, complex organisation. This will be an interim role, expected to be initially contracted for 9 to 12 months, with a range of challenges, but boiling down to supporting an organisation to work their way through an enterprise-wide transformation programme. The work will affect the organisational structure, ways of working and IT estate. Our client is looking for a very specific profile fit for this role, so please review the details below! Role: Head of IT and Digital Duration: TBC - expected to be 9-12 months Rate: TBC Status: Inside IR35 Location: Warwick Working Practice: 3-5 days per week onsite, dependent on requirements Key Responsibilities Provide strategic leadership for IT, digital and data services Lead the development and execution of a defined transformation programme, delivering against agreed outcomes, timelines and benefits Orchestrate complex organisational change, aligning technology, people, processes and governance Ensure cyber resilience, robust data governance and secure service delivery Oversee teams responsible for IT operations, architecture, applications, infrastructure and service delivery Manage significant revenue budgets and capital investment aligned to transformation objectives Build effective relationships across senior leadership, partners and delivery stakeholders Essential Criteria - Candidate Profile: Proven history in Head of IT / Data or IT Director level roles (not Programme Management as a Programme Manager will be appointed separately) Demonstrable experience across both public and private sector environments Proven track record of leading and directing major organisational transformation programmes, such as M&A activity, Multi-site / multi-organisation outsourcing or insourcing Proven capability in orchestrating complex, enterprise-wide change programmes Strong commercial, financial and strategic capability (Budget management of around £20-30million) Experience leading geographically dispersed, multi-disciplinary teams Outstanding communication, influencing and stakeholder management skills, with credibility at executive and board level Able to communicate the technical challenges in IT, to non-technical stakeholders
Aug 12, 2026
Full time
An fantastic opportunity has arisen for an experienced and strategically minded Head of IT and Digital, to lead an IT Team in what will be multi-year transformation programme within a large, complex organisation. This will be an interim role, expected to be initially contracted for 9 to 12 months, with a range of challenges, but boiling down to supporting an organisation to work their way through an enterprise-wide transformation programme. The work will affect the organisational structure, ways of working and IT estate. Our client is looking for a very specific profile fit for this role, so please review the details below! Role: Head of IT and Digital Duration: TBC - expected to be 9-12 months Rate: TBC Status: Inside IR35 Location: Warwick Working Practice: 3-5 days per week onsite, dependent on requirements Key Responsibilities Provide strategic leadership for IT, digital and data services Lead the development and execution of a defined transformation programme, delivering against agreed outcomes, timelines and benefits Orchestrate complex organisational change, aligning technology, people, processes and governance Ensure cyber resilience, robust data governance and secure service delivery Oversee teams responsible for IT operations, architecture, applications, infrastructure and service delivery Manage significant revenue budgets and capital investment aligned to transformation objectives Build effective relationships across senior leadership, partners and delivery stakeholders Essential Criteria - Candidate Profile: Proven history in Head of IT / Data or IT Director level roles (not Programme Management as a Programme Manager will be appointed separately) Demonstrable experience across both public and private sector environments Proven track record of leading and directing major organisational transformation programmes, such as M&A activity, Multi-site / multi-organisation outsourcing or insourcing Proven capability in orchestrating complex, enterprise-wide change programmes Strong commercial, financial and strategic capability (Budget management of around £20-30million) Experience leading geographically dispersed, multi-disciplinary teams Outstanding communication, influencing and stakeholder management skills, with credibility at executive and board level Able to communicate the technical challenges in IT, to non-technical stakeholders
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role will be part of our UK Security Team reporting into the Head of Security at Saab UK. The role can be based either in Fareham, Farnborough or Heywood House, however it will require occasional travel oversees and travel to other Saab UK offices. Working collaboratively with the security team and IT, the role will develop and lead the Saab UK Cyber Security Strategy. As part of the Saab UK Cyber defence cell the role will be responsible for threat intelligence identification. Working closely with Security and IT develop resilience in the Saab UK Supply chain and provide the necessary GRC expertise to guide the organisation through compliancy leading on the Cyber security aspects of DefStan 05-138. This role is pivotal in safeguarding against advanced persistent threats, maintaining compliance with defence regulations, and supporting secure operations across all projects. Key Responsibilities: Develop, implement, and oversee cyber security policies aligned with defence and wider government standards. Act as the Saab UK representative on the Global Cyber Council. Lead risk assessments, threat modelling, and vulnerability management within Saab Uk process. Manage incident response and coordinate with other company parties. Lead on the compliance of Cyber controls including DefStan 05-138, ISO 27001, NIST. Responsible for the completion of Cyber Security aspects within Supplier Assurance and selection. Maintain cyber threat awareness on a company global scale and bespoke to the organisation. Oversee security within network architecture, encryption protocols, and identity/access management for restricted environments. Direct cyber security audits and penetration testing across defence platforms and supply chains. Provide cyber security training and awareness programs tailored to defence staff and contractors. Collaborate with engineering, IT, and programme teams embedding security into defence projects (DevSecOps). Qualifications and Skills: Required: Extensive experience in cyber security management within defence, aerospace, or government environments. Strong knowledge of classified information handling and secure communication protocols. Expertise in intrusion detection, SIEM tools, and advanced threat intelligence systems. Proven track record of leading incident response in high-security environments. Familiarity with defence-specific compliance frameworks (MOD JSPs, NIST SP 800 series, ITAR, GDPR). Excellent leadership, stakeholder management, and ability to operate under pressure. Degree in Cyber Security, Computer Science, or related field. Degree or equivalent defence/security qualifications preferred. Security clearance (SC or DV) required or eligibility to obtain. Desirable: Professional certifications: CISSP, CISM, CISA, CEH, or equivalent Experience with secure cloud environments (Azure Government, AWS GovCloud) Knowledge of cyber warfare tactics and countermeasures Experience liaising with national security agencies or defence contractors As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Aug 11, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role will be part of our UK Security Team reporting into the Head of Security at Saab UK. The role can be based either in Fareham, Farnborough or Heywood House, however it will require occasional travel oversees and travel to other Saab UK offices. Working collaboratively with the security team and IT, the role will develop and lead the Saab UK Cyber Security Strategy. As part of the Saab UK Cyber defence cell the role will be responsible for threat intelligence identification. Working closely with Security and IT develop resilience in the Saab UK Supply chain and provide the necessary GRC expertise to guide the organisation through compliancy leading on the Cyber security aspects of DefStan 05-138. This role is pivotal in safeguarding against advanced persistent threats, maintaining compliance with defence regulations, and supporting secure operations across all projects. Key Responsibilities: Develop, implement, and oversee cyber security policies aligned with defence and wider government standards. Act as the Saab UK representative on the Global Cyber Council. Lead risk assessments, threat modelling, and vulnerability management within Saab Uk process. Manage incident response and coordinate with other company parties. Lead on the compliance of Cyber controls including DefStan 05-138, ISO 27001, NIST. Responsible for the completion of Cyber Security aspects within Supplier Assurance and selection. Maintain cyber threat awareness on a company global scale and bespoke to the organisation. Oversee security within network architecture, encryption protocols, and identity/access management for restricted environments. Direct cyber security audits and penetration testing across defence platforms and supply chains. Provide cyber security training and awareness programs tailored to defence staff and contractors. Collaborate with engineering, IT, and programme teams embedding security into defence projects (DevSecOps). Qualifications and Skills: Required: Extensive experience in cyber security management within defence, aerospace, or government environments. Strong knowledge of classified information handling and secure communication protocols. Expertise in intrusion detection, SIEM tools, and advanced threat intelligence systems. Proven track record of leading incident response in high-security environments. Familiarity with defence-specific compliance frameworks (MOD JSPs, NIST SP 800 series, ITAR, GDPR). Excellent leadership, stakeholder management, and ability to operate under pressure. Degree in Cyber Security, Computer Science, or related field. Degree or equivalent defence/security qualifications preferred. Security clearance (SC or DV) required or eligibility to obtain. Desirable: Professional certifications: CISSP, CISM, CISA, CEH, or equivalent Experience with secure cloud environments (Azure Government, AWS GovCloud) Knowledge of cyber warfare tactics and countermeasures Experience liaising with national security agencies or defence contractors As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement. As an Assessments & Exercises Vice President in the Penetration Testing team, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. As part of the team, your primary responsibility will be performing hands on penetration testing of some of JPMC's most critical applications, platforms, and the perimeter. You will work with application developers to not only understand root cause and mitigate vulnerabilities, but also to identify where vulnerabilities can be identified earlier in the SDLC. Successful candidates are expected to demonstrate an eagerness to learn, the drive to excel, excellent technical knowledge of security concepts and proven expertise in penetration testing. Job responsibilities Design and execute testing and simulations - such as penetration tests and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics Required qualifications, capabilities, and skills 5+ years of experience in conducting manual penetration tests against a wide variety of applications and technologies including web, mobile and thick clients, internal and external facing infrastructures, cloud Foundational knowledge of cybersecurity organization practices, operations, risk management processes, principles, architectural requirements, engineering and threats and vulnerabilities, including incident response methodologies Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels Preferred qualifications, capabilities, and skills Experience in testing Public cloud environments like AWS, Azure and GCP with proficiency in at least one platform. Experience in reverse engineering standalone, thick client and mobile applications. Proficiency in security concepts for both Windows and Unix-like Operating Systems. Experience in source code review and/or building software with multiple programming languages (i.e. Python, Java, Rust, etc.). Certifications like CREST (CRT, CCT), OSCP, OSCE, GXPN, GRE. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Aug 08, 2026
Full time
Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement. As an Assessments & Exercises Vice President in the Penetration Testing team, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. As part of the team, your primary responsibility will be performing hands on penetration testing of some of JPMC's most critical applications, platforms, and the perimeter. You will work with application developers to not only understand root cause and mitigate vulnerabilities, but also to identify where vulnerabilities can be identified earlier in the SDLC. Successful candidates are expected to demonstrate an eagerness to learn, the drive to excel, excellent technical knowledge of security concepts and proven expertise in penetration testing. Job responsibilities Design and execute testing and simulations - such as penetration tests and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics Required qualifications, capabilities, and skills 5+ years of experience in conducting manual penetration tests against a wide variety of applications and technologies including web, mobile and thick clients, internal and external facing infrastructures, cloud Foundational knowledge of cybersecurity organization practices, operations, risk management processes, principles, architectural requirements, engineering and threats and vulnerabilities, including incident response methodologies Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels Preferred qualifications, capabilities, and skills Experience in testing Public cloud environments like AWS, Azure and GCP with proficiency in at least one platform. Experience in reverse engineering standalone, thick client and mobile applications. Proficiency in security concepts for both Windows and Unix-like Operating Systems. Experience in source code review and/or building software with multiple programming languages (i.e. Python, Java, Rust, etc.). Certifications like CREST (CRT, CCT), OSCP, OSCE, GXPN, GRE. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Cohesity is a leader in AI powered data security with over 13,600 enterprise customers. The company secures data on premises, in the cloud, and at the edge. It is headquartered in Santa Clara, CA, and serves a global customer base. We are seeking a driven and technically strong Senior Sales Engineer to support enterprise sales engagements and help customers adopt Cohesity's modern data security and management platform. As a Senior Sales Engineer, you will partner closely with Account Executives to drive new customer opportunities and expansions by delivering tailored technical solutions. You will support opportunity execution end to end, engage a wide range of technical and business stakeholders, and develop credibility as a trusted technical advisor to customers and partners. Responsibilities Drive new customer and expansion opportunities by articulating Cohesity's Data Cloud portfolio-backup, recovery, cyber resilience, and data security management capabilities to business and technical audiences. Provide expert, tailored technical support throughout the sales cycle, including discovery, solution design, demos, and proofs of concept. Support technical strategy for enterprise opportunities in partnership with the Account Executive, contributing to deal progression and win strategy. Enable customers to integrate Cohesity products into existing production environments, responding to technical requests in a timely and professional manner. Lead and support technical engagements such as product demonstrations, workshops, white papers, proposals, and evaluations. Identify customer requirements and risk areas, helping shape proofs of concept that highlight Cohesity's value in cyber resilience and data security. Assist with competitive displacement conversations by understanding customer environments and positioning Cohesity effectively. Collaborate cross functionally with Product Management, Engineering, and Support to relay customer feedback and contribute to product improvements. Provide post sale technical assistance or project support when needed to ensure successful outcomes and customer satisfaction. Qualifications Eight to ten years of Sales Engineering or pre sales experience. Proven experience in pre sales Sales Engineering or Solutions Consulting supporting infrastructure, data protection, security, or cloud platforms in enterprise environments. Hands on experience with backup, recovery, data protection, storage, or cyber resilience technologies across on prem, hybrid, and cloud architectures. Working knowledge of data security concepts, including ransomware resilience, immutable storage, encryption, and access controls. Familiarity with competitive technologies and an interest in developing competitive positioning skills. Experience supporting proofs of concept, evaluations, and technical decision processes. Ability to translate technical architecture into clear customer value and business outcomes. Experience partnering with Account Executives to support complex, multi stakeholder sales cycles. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making. Understanding of enterprise buying processes and deal dynamics. Strong communication and presentation skills, able to convey technical concepts to business and technical audiences. Collaborative mindset with the ability to manage complex customer situations professionally and confidently. Bachelor's degree in Computer Science, Engineering, Mathematics, or equivalent practical experience. Industry certifications in cloud, data, or adjacent technologies are a plus. Must have English language proficiency (able to interact fluently when speaking, reading, and writing in a professional setting). Benefits Healthcare coverage for you and your family Paid parental leave Flexible paid time off Additional company wide days off throughout the year A robust wellness program Continuous learning opportunities Competitive salary and additional benefits package We strive to have parity of benefits across regions. While regulations differ, we believe taking care of our employees and their families is the right thing to do. Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method, you may contact us at 1-855-9COHESITY or .
Aug 07, 2026
Full time
Cohesity is a leader in AI powered data security with over 13,600 enterprise customers. The company secures data on premises, in the cloud, and at the edge. It is headquartered in Santa Clara, CA, and serves a global customer base. We are seeking a driven and technically strong Senior Sales Engineer to support enterprise sales engagements and help customers adopt Cohesity's modern data security and management platform. As a Senior Sales Engineer, you will partner closely with Account Executives to drive new customer opportunities and expansions by delivering tailored technical solutions. You will support opportunity execution end to end, engage a wide range of technical and business stakeholders, and develop credibility as a trusted technical advisor to customers and partners. Responsibilities Drive new customer and expansion opportunities by articulating Cohesity's Data Cloud portfolio-backup, recovery, cyber resilience, and data security management capabilities to business and technical audiences. Provide expert, tailored technical support throughout the sales cycle, including discovery, solution design, demos, and proofs of concept. Support technical strategy for enterprise opportunities in partnership with the Account Executive, contributing to deal progression and win strategy. Enable customers to integrate Cohesity products into existing production environments, responding to technical requests in a timely and professional manner. Lead and support technical engagements such as product demonstrations, workshops, white papers, proposals, and evaluations. Identify customer requirements and risk areas, helping shape proofs of concept that highlight Cohesity's value in cyber resilience and data security. Assist with competitive displacement conversations by understanding customer environments and positioning Cohesity effectively. Collaborate cross functionally with Product Management, Engineering, and Support to relay customer feedback and contribute to product improvements. Provide post sale technical assistance or project support when needed to ensure successful outcomes and customer satisfaction. Qualifications Eight to ten years of Sales Engineering or pre sales experience. Proven experience in pre sales Sales Engineering or Solutions Consulting supporting infrastructure, data protection, security, or cloud platforms in enterprise environments. Hands on experience with backup, recovery, data protection, storage, or cyber resilience technologies across on prem, hybrid, and cloud architectures. Working knowledge of data security concepts, including ransomware resilience, immutable storage, encryption, and access controls. Familiarity with competitive technologies and an interest in developing competitive positioning skills. Experience supporting proofs of concept, evaluations, and technical decision processes. Ability to translate technical architecture into clear customer value and business outcomes. Experience partnering with Account Executives to support complex, multi stakeholder sales cycles. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making. Understanding of enterprise buying processes and deal dynamics. Strong communication and presentation skills, able to convey technical concepts to business and technical audiences. Collaborative mindset with the ability to manage complex customer situations professionally and confidently. Bachelor's degree in Computer Science, Engineering, Mathematics, or equivalent practical experience. Industry certifications in cloud, data, or adjacent technologies are a plus. Must have English language proficiency (able to interact fluently when speaking, reading, and writing in a professional setting). Benefits Healthcare coverage for you and your family Paid parental leave Flexible paid time off Additional company wide days off throughout the year A robust wellness program Continuous learning opportunities Competitive salary and additional benefits package We strive to have parity of benefits across regions. While regulations differ, we believe taking care of our employees and their families is the right thing to do. Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method, you may contact us at 1-855-9COHESITY or .
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is looking for an exceptional individual to own and grow our Justice & Public Safety business across the UK. This is a strategic player-coach role, responsible for leading key relationships across the Ministry of Justice, Home Office, Policing, Fire & Rescue, and the wider Blue Light community. You'll drive strategic growth, build executive relationships, and help customers harness data, strengthen cyber resilience, and accelerate responsible AI adoption. For the right individual, this role offers a clear pathway into a broader leadership position as the business continues to grow. Success Looks Like Trusted executive relationships across Justice & Public Safety. Significant customer and platform growth. A strong ecosystem of customers and partners. Sustainable pipeline and revenue growth. Helping build a future team that you're well positioned to lead. What You Will Be Doing: Own the strategy and growth of Elastic's Justice & Public Safety business. Build trusted relationships with senior leaders across government and Blue Light organisations. Lead complex strategic pursuits and expand Elastic's platform across Search, Security, Observability, and AI. Collaborate across Sales, Solutions Architecture, Services, Customer Success, Marketing, and Partners to deliver customer outcomes. Develop customer and partner ecosystems while mentoring colleagues and helping shape the future of the business. What You Bring: A strong track record of growing enterprise technology businesses. Experience selling into Justice, Public Safety, or Central Government. Executive presence with the ability to influence senior stakeholders. A customer-first mindset with a passion for solving complex challenges. A player-coach mentality, with the ambition to grow into a leadership role. Bonus Points: Experience with Open Source or cloud technologies. Knowledge of AI, Security, Observability, or Data platforms. Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality does not affect eligibility for employment with Elastic. Please see for our Privacy Statement.
Jul 31, 2026
Full time
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is looking for an exceptional individual to own and grow our Justice & Public Safety business across the UK. This is a strategic player-coach role, responsible for leading key relationships across the Ministry of Justice, Home Office, Policing, Fire & Rescue, and the wider Blue Light community. You'll drive strategic growth, build executive relationships, and help customers harness data, strengthen cyber resilience, and accelerate responsible AI adoption. For the right individual, this role offers a clear pathway into a broader leadership position as the business continues to grow. Success Looks Like Trusted executive relationships across Justice & Public Safety. Significant customer and platform growth. A strong ecosystem of customers and partners. Sustainable pipeline and revenue growth. Helping build a future team that you're well positioned to lead. What You Will Be Doing: Own the strategy and growth of Elastic's Justice & Public Safety business. Build trusted relationships with senior leaders across government and Blue Light organisations. Lead complex strategic pursuits and expand Elastic's platform across Search, Security, Observability, and AI. Collaborate across Sales, Solutions Architecture, Services, Customer Success, Marketing, and Partners to deliver customer outcomes. Develop customer and partner ecosystems while mentoring colleagues and helping shape the future of the business. What You Bring: A strong track record of growing enterprise technology businesses. Experience selling into Justice, Public Safety, or Central Government. Executive presence with the ability to influence senior stakeholders. A customer-first mindset with a passion for solving complex challenges. A player-coach mentality, with the ambition to grow into a leadership role. Bonus Points: Experience with Open Source or cloud technologies. Knowledge of AI, Security, Observability, or Data platforms. Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality does not affect eligibility for employment with Elastic. Please see for our Privacy Statement.
Director, Technology, Cyber & Resilience RiskSkip to main content, Technology, Cyber & Resilience Risk page is loaded Director, Technology, Cyber & Resilience RiskApplylocations: London, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Role Purpose Leads the Technology Risk & Operational Resilience capability across DSM, FX, and Risk Intelligence, accountable for the first-line risk and control environment, ensuring it operates within defined risk appetite and meets regulatory expectations. Drives risk-informed engineering delivery, embedding robust controls, resilience practices, and data-led assurance across platforms. Reports to Head of Business Management, Markets & Risk Intelligence Engineering. Core Accountabilities 1. Risk & Control Ownership Own the first-line technology risk profile, ensuring alignment to divisional risk appetite. Own the technology control framework and library (applications, infrastructure, cloud, cyber). Define control standards, testing approaches, and assurance mechanisms. Drive remediation of control gaps, including systemic risk issues. 2. Operational Resilience Own first-line implementation of operational resilience frameworks, including: + Important business services (IBS) + Impact tolerances + Scenario testing and resilience validation Ensure resilience is embedded into architecture, engineering and change processes. Partner with 2LOD to ensure alignment with regulatory expectations (e.g. DORA, UK OpRes). 3. Risk Governance & Decisioning Lead 1LoD technology risk governance forums). Provide independent first-line challenge to engineering, architecture, and product teams. Escalate and drive resolution of material risk decisions and breaches (i.e. major incidents, material audit findings) Provide clear, data-driven risk and impact assessments to product owners in business-led risk forums/committees. 4. Regulatory, Audit & External Engagement Own first-line response to audit and regulatory reviews, including: + Issue ownership and remediation tracking. + Evidence provision and assurance quality Provide technology risk insight to executive committees and Boards. Monitor external regulatory developments and emerging risks to drive required changes. 5. Third Party & Cloud Risk Own oversight of technology third-party risk, including: + Critical suppliers and intra-group dependencies (i.e. IRQ, DDQ validation and remediation of gaps) + Control effectiveness, TPRM lifecycle and exit risks. Ensure alignment of cloud risk controls with enterprise standards. Partner with Infrastructure & Cyber (BSL) with clear accountability boundaries for technology services to supported entities. 6. Risk Data, MI & Reporting Own risk reporting and insight across DSM, FX, and RI. Define and govern KRIs, KPIs and control effectiveness metrics (KCIs). Ensure availability of accurate, decision-ready risk data. Drive adoption of data-led risk management across engineering teams. 7. Leadership & Operating Model Lead and develop a high-performing technology risk team. Define clear roles, responsibilities, and RACI across first and second lines. Build risk capability across engineering, not just within the function. Act as a senior leader influencing culture, behaviours, and delivery outcomes. Required Experience Senior leadership in technology risk within regulated financial services. Ownership of control frameworks aligned to recognised standards (NIST, ISO, COBIT). Strong track record in risk governance and remediation of systemic issues. Operational resilience and incident management expertise. Experience engaging with regulators and executive stakeholders. Cloud and third-party risk oversight. Qualifications & Certifications (preferred) CRISC, CISM, CISSP, ISO 27001 Lead Auditor/Implementer, ITIL Expert. Degree in Computer Science/Engineering or equivalent experience. Skills & Attributes Combines deep risk expertise with engineering credibility. Strong decision-making and challenge capability, not just advisory. Highly effective in executive communication and regulatory engagement. Drives delivery discipline through measurable outcomes. Builds alignment across complex stakeholder landscapes. Career Stage: Director
Jul 31, 2026
Full time
Director, Technology, Cyber & Resilience RiskSkip to main content, Technology, Cyber & Resilience Risk page is loaded Director, Technology, Cyber & Resilience RiskApplylocations: London, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Role Purpose Leads the Technology Risk & Operational Resilience capability across DSM, FX, and Risk Intelligence, accountable for the first-line risk and control environment, ensuring it operates within defined risk appetite and meets regulatory expectations. Drives risk-informed engineering delivery, embedding robust controls, resilience practices, and data-led assurance across platforms. Reports to Head of Business Management, Markets & Risk Intelligence Engineering. Core Accountabilities 1. Risk & Control Ownership Own the first-line technology risk profile, ensuring alignment to divisional risk appetite. Own the technology control framework and library (applications, infrastructure, cloud, cyber). Define control standards, testing approaches, and assurance mechanisms. Drive remediation of control gaps, including systemic risk issues. 2. Operational Resilience Own first-line implementation of operational resilience frameworks, including: + Important business services (IBS) + Impact tolerances + Scenario testing and resilience validation Ensure resilience is embedded into architecture, engineering and change processes. Partner with 2LOD to ensure alignment with regulatory expectations (e.g. DORA, UK OpRes). 3. Risk Governance & Decisioning Lead 1LoD technology risk governance forums). Provide independent first-line challenge to engineering, architecture, and product teams. Escalate and drive resolution of material risk decisions and breaches (i.e. major incidents, material audit findings) Provide clear, data-driven risk and impact assessments to product owners in business-led risk forums/committees. 4. Regulatory, Audit & External Engagement Own first-line response to audit and regulatory reviews, including: + Issue ownership and remediation tracking. + Evidence provision and assurance quality Provide technology risk insight to executive committees and Boards. Monitor external regulatory developments and emerging risks to drive required changes. 5. Third Party & Cloud Risk Own oversight of technology third-party risk, including: + Critical suppliers and intra-group dependencies (i.e. IRQ, DDQ validation and remediation of gaps) + Control effectiveness, TPRM lifecycle and exit risks. Ensure alignment of cloud risk controls with enterprise standards. Partner with Infrastructure & Cyber (BSL) with clear accountability boundaries for technology services to supported entities. 6. Risk Data, MI & Reporting Own risk reporting and insight across DSM, FX, and RI. Define and govern KRIs, KPIs and control effectiveness metrics (KCIs). Ensure availability of accurate, decision-ready risk data. Drive adoption of data-led risk management across engineering teams. 7. Leadership & Operating Model Lead and develop a high-performing technology risk team. Define clear roles, responsibilities, and RACI across first and second lines. Build risk capability across engineering, not just within the function. Act as a senior leader influencing culture, behaviours, and delivery outcomes. Required Experience Senior leadership in technology risk within regulated financial services. Ownership of control frameworks aligned to recognised standards (NIST, ISO, COBIT). Strong track record in risk governance and remediation of systemic issues. Operational resilience and incident management expertise. Experience engaging with regulators and executive stakeholders. Cloud and third-party risk oversight. Qualifications & Certifications (preferred) CRISC, CISM, CISSP, ISO 27001 Lead Auditor/Implementer, ITIL Expert. Degree in Computer Science/Engineering or equivalent experience. Skills & Attributes Combines deep risk expertise with engineering credibility. Strong decision-making and challenge capability, not just advisory. Highly effective in executive communication and regulatory engagement. Drives delivery discipline through measurable outcomes. Builds alignment across complex stakeholder landscapes. Career Stage: Director
Lead Data Product ManagerApplylocations: London York Roadtime type: Full timeposted on: Posted 6 Days Agojob requisition id: R198483, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: July 23, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What's the role As a Lead Data Product Manager, within the Shell Energy Chief Data Office (CDO) organisation, you will own the business-led data product strategy, acquisition design and delivery for Shell Energy Trading & Supply. The role is accountable for translating trading, risk, finance and operations needs into high-value data products, define onboarding priorities, data contracts, target-state designs and adoption outcomes. Working in partnership with Shell's Information & Digital Technology (IDT) group, you will provide deep commodities data context, business design authority and knowledge to ensure engineered solutions are fit for trading use and deliver measurable business value. What you'll be doing Own business-led data product strategy, acquisition design and ingestion priorities Define the business target state and product roadmap for source onboarding, data acquisition priorities, data contracts, schemas, controls and service expectations across trading, risk, finance and operations. Provide product and design authority on what the data product needs to do for the business, including usability, quality, timeliness, lineage, adoption, control requirements and measurable value delivery. Partner with IDT to ensure technical designs on Azure data platforms are fit for purpose, while maintaining clear separation between business design ownership and IDT-led engineering build, infrastructure, cyber and operational run. Industrialise onboarding of sources such as ETRM/Endur, Trayport, market data vendors, SAP and operational data feeds through clear product requirements, SLAs, observability needs, runbook expectations and adoption measures. Translate business context into product outcomes and engineered delivery Bring deep commodities data knowledge across trading lifecycles, market data, reference data, ETRM workflows and risk/finance dependencies to shape practical, commercially relevant solutions. Translate trading desk, risk, operations and finance needs into a prioritised product backlog, clear epics/stories, acceptance criteria and value measures that IDT and engineering teams can deliver against. Contribute to and challenge designs constructively, shaping best practice and partnering with IDT accountabilities for engineering delivery, platform operations or solution architecture ownership. Partner with Product Owners, Business Interface, Solution/Data Architects and IDT delivery leads to align business requirements, data models, master data standards, prioritisation, adoption and delivery plans. Go to Data Manager responsibilities for the domain Steward business data definitions, ownership, lineage, metadata, quality KPIs, access requirements and product adoption metrics; chair data change forums and ensure decisions are grounded in commodities trading context. Apply Shell's technical information & data lifecycle: register, receive, set up/load, update/maintain, publish/archive or dispose; uphold audit trail and records management. Maintain clear decision rights between business SME data ownership and IDT technical delivery, ensuring requirements, controls and acceptance criteria are agreed before build and evidenced at handover. Shape product capacity plans, skills roadmap and vendor contributions; foster a culture of safety, compliance, customer focus and continuous improvement. Operate reliably & safely Oversee resilience, recoverability and cyber hygiene; meet controls for data privacy, confidentiality and regulatory obligations in trading (e.g., REMIT/EMIR, privacy). Drive incident, change & problem management; measure and report service health and user satisfaction. What you bring Deep commodities data knowledge, ideally within energy trading, including ETRM/Endur workflows, market data, reference data, trade lifecycle, risk, finance and operations data dependencies. Proven ability to translate business needs into data product designs, requirements, data contracts, controls, prioritised backlogs and adoption outcomes that engineering teams can execute. Strong product and technical judgement across modern data platforms, ingestion patterns, APIs, streaming/batch, schema management, CDC, metadata, lineage and data quality, with the ability to assess what good looks like. Experience leading cross-functional product delivery through Product Owners, architects, engineers and business SMEs; comfortable shaping acceptance criteria, priorities, value measures and handover into production. Practical exposure to Azure data services, Databricks, SQL, Python/Spark, event-based integration and DevOps practices; hands-on engineering experience is beneficial. Degree in a relevant discipline or equivalent experience; Azure Data Engineer, Databricks or data governance certifications are a plus. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from a range of flexible working options. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Jul 31, 2026
Full time
Lead Data Product ManagerApplylocations: London York Roadtime type: Full timeposted on: Posted 6 Days Agojob requisition id: R198483, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: July 23, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What's the role As a Lead Data Product Manager, within the Shell Energy Chief Data Office (CDO) organisation, you will own the business-led data product strategy, acquisition design and delivery for Shell Energy Trading & Supply. The role is accountable for translating trading, risk, finance and operations needs into high-value data products, define onboarding priorities, data contracts, target-state designs and adoption outcomes. Working in partnership with Shell's Information & Digital Technology (IDT) group, you will provide deep commodities data context, business design authority and knowledge to ensure engineered solutions are fit for trading use and deliver measurable business value. What you'll be doing Own business-led data product strategy, acquisition design and ingestion priorities Define the business target state and product roadmap for source onboarding, data acquisition priorities, data contracts, schemas, controls and service expectations across trading, risk, finance and operations. Provide product and design authority on what the data product needs to do for the business, including usability, quality, timeliness, lineage, adoption, control requirements and measurable value delivery. Partner with IDT to ensure technical designs on Azure data platforms are fit for purpose, while maintaining clear separation between business design ownership and IDT-led engineering build, infrastructure, cyber and operational run. Industrialise onboarding of sources such as ETRM/Endur, Trayport, market data vendors, SAP and operational data feeds through clear product requirements, SLAs, observability needs, runbook expectations and adoption measures. Translate business context into product outcomes and engineered delivery Bring deep commodities data knowledge across trading lifecycles, market data, reference data, ETRM workflows and risk/finance dependencies to shape practical, commercially relevant solutions. Translate trading desk, risk, operations and finance needs into a prioritised product backlog, clear epics/stories, acceptance criteria and value measures that IDT and engineering teams can deliver against. Contribute to and challenge designs constructively, shaping best practice and partnering with IDT accountabilities for engineering delivery, platform operations or solution architecture ownership. Partner with Product Owners, Business Interface, Solution/Data Architects and IDT delivery leads to align business requirements, data models, master data standards, prioritisation, adoption and delivery plans. Go to Data Manager responsibilities for the domain Steward business data definitions, ownership, lineage, metadata, quality KPIs, access requirements and product adoption metrics; chair data change forums and ensure decisions are grounded in commodities trading context. Apply Shell's technical information & data lifecycle: register, receive, set up/load, update/maintain, publish/archive or dispose; uphold audit trail and records management. Maintain clear decision rights between business SME data ownership and IDT technical delivery, ensuring requirements, controls and acceptance criteria are agreed before build and evidenced at handover. Shape product capacity plans, skills roadmap and vendor contributions; foster a culture of safety, compliance, customer focus and continuous improvement. Operate reliably & safely Oversee resilience, recoverability and cyber hygiene; meet controls for data privacy, confidentiality and regulatory obligations in trading (e.g., REMIT/EMIR, privacy). Drive incident, change & problem management; measure and report service health and user satisfaction. What you bring Deep commodities data knowledge, ideally within energy trading, including ETRM/Endur workflows, market data, reference data, trade lifecycle, risk, finance and operations data dependencies. Proven ability to translate business needs into data product designs, requirements, data contracts, controls, prioritised backlogs and adoption outcomes that engineering teams can execute. Strong product and technical judgement across modern data platforms, ingestion patterns, APIs, streaming/batch, schema management, CDC, metadata, lineage and data quality, with the ability to assess what good looks like. Experience leading cross-functional product delivery through Product Owners, architects, engineers and business SMEs; comfortable shaping acceptance criteria, priorities, value measures and handover into production. Practical exposure to Azure data services, Databricks, SQL, Python/Spark, event-based integration and DevOps practices; hands-on engineering experience is beneficial. Degree in a relevant discipline or equivalent experience; Azure Data Engineer, Databricks or data governance certifications are a plus. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from a range of flexible working options. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
