Role Title: Director of Finance, Risk & Corporate Services Salary: Up to£115,000 per annum (FTE). Part Time: 0.6 FTE required, salary will be pro-rate Contract: Full-time, Fixed Term until September 2027 (or such later date as required to support event close down and final funder reporting) Location: Hybrid (home working and regular travel throughout the UK as required) About Grand Depart GB 2027 In 2027 the UK will host the Grand Départ of both the Tour de France and the Tour de France Femmes avec Zwift. This will be the first time in history that both races have departed from the same country outside of France. A Special Purpose Vehicle (SPV), Grand Depart GB 2027 Ltd, has been established to oversee delivery of the events and manage significant public funding provided by DCMS, Scottish Government, Welsh Government and UK Sport. Grand Depart GB 2027 Ltd is a Joint Venture between UK Events Ltd (UKEL), the major events subsidiary of UK Sport, and British Cycling. British Cycling will deliver key operational functions, community programmes and event services on behalf of partners. The Company is responsible for governance, assurance and oversight of delivery The Role Reporting to the Managing Director, the Director of Finance, Risk & Corporate Services will be responsible for ensuring the highest standards of financial stewardship, governance, accountability, corporate control and organisational assurance across Grand Depart GB 2027 Ltd. The postholder will lead all aspects of finance, funding compliance, audit, procurement, insurance, risk management and corporate governance, ensuring effective management of significant public investment and compliance with all funding agreements. The role will also jointly oversee programme management and organisational reporting arrangements, managing key relationships with principle stakeholders, ensuring the Board, funders and partners receive timely, robust and accurate information to support decision making. The postholder will act as the organisation's lead advisor on financial matters and will play a critical role in ensuring the event is delivered within budget, in accordance with funding conditions and with appropriate risk management arrangements. Key Responsibilities Financial Leadership Lead development and management of the Company's overall budget and long-term financial plans. Oversee financial forecasting, cashflow management and scenario planning. Ensure the production of accurate management accounts and financial reports by the Finance Team in British Cycling. Provide strategic financial advice to the Managing Director and Board. Oversee financial controls and governance arrangements. Ensure statutory reporting and regulatory requirements are met by the Finance Team in British Cycling. Government Funding & Compliance (Shared Responsibility) Responsible for all financial reporting to the Government partners and Funders Group, managing the relationships with these key stakeholders Ensure full compliance with all Government Funding Agreements. Oversee grant claims, funding returns and compliance reporting. Lead funding assurance exercises and financial reviews. Risk, Governance & Assurance Own and maintain the organisation's strategic Risk Register. Lead risk management processes and organisational assurance activities. Support the Audit & Risk Committee and attend meetings as lead officer. Coordinate all internal and external audit activities. Procurement & Contract Management Oversee and assure procurement governance and compliance. Oversee major supplier contracts and procurement processes. Ensure procurement activity delivers value for money and transparency. Monitor supplier performance and contractual risk. Insurance & Corporate Services Lead the development and management of the event insurance programme. Manage relationships with brokers and insurers. Oversee claims management and risk transfer arrangements. Programme Management Office (Shared Responsibility with Director of Strategic Partnerships) Work with the PMO to ensure effective programme controls, financial reporting, milestone tracking, risk escalation, assurance and Board reporting. Monitor programme risks, dependencies and escalations. Contribute to monthly programme reporting and Board assurance processes. Ensure consistency and quality of information provided to funders and the Board. Person Specification Essential Experience in Advanced financial planning, forecasting and budgeting capability. Strong understanding of financial controls, statutory reporting and audit requirements. Ability to interpret complex financial information and provide strategic advice. Overseeing large-scale public funding and grant management. Operating at Director or Executive level. Supporting Boards and Board Committees. Governance, audit and risk management. Overseeing procurement and contract management processes. Operating within complex multi-stakeholder environments. Essential Qualifications Qualified Accountant (ACA, ACCA, CIMA, CIPFA or equivalent). Significant post-qualification experience. Essential Skills Exceptional financial planning and forecasting skills. Strong commercial and business acumen. Excellent risk management and assurance capability. Outstanding analytical and problem-solving skills. Strong report-writing and presentation skills. Ability to communicate complex information clearly to Boards and stakeholders. Excellent organisational and project management capability. Strong relationship management, negotiation and influencing skills. Understanding of operating a finance function within a major / mega sporting event environment. Personal Attributes High levels of integrity and professional credibility. Calm and resilient under pressure. Collaborative and supportive leadership style. Highly organised and detail-focused. Strong commitment to accountability and public value. Applications close: 31st August 2026
Aug 25, 2026
Full time
Role Title: Director of Finance, Risk & Corporate Services Salary: Up to£115,000 per annum (FTE). Part Time: 0.6 FTE required, salary will be pro-rate Contract: Full-time, Fixed Term until September 2027 (or such later date as required to support event close down and final funder reporting) Location: Hybrid (home working and regular travel throughout the UK as required) About Grand Depart GB 2027 In 2027 the UK will host the Grand Départ of both the Tour de France and the Tour de France Femmes avec Zwift. This will be the first time in history that both races have departed from the same country outside of France. A Special Purpose Vehicle (SPV), Grand Depart GB 2027 Ltd, has been established to oversee delivery of the events and manage significant public funding provided by DCMS, Scottish Government, Welsh Government and UK Sport. Grand Depart GB 2027 Ltd is a Joint Venture between UK Events Ltd (UKEL), the major events subsidiary of UK Sport, and British Cycling. British Cycling will deliver key operational functions, community programmes and event services on behalf of partners. The Company is responsible for governance, assurance and oversight of delivery The Role Reporting to the Managing Director, the Director of Finance, Risk & Corporate Services will be responsible for ensuring the highest standards of financial stewardship, governance, accountability, corporate control and organisational assurance across Grand Depart GB 2027 Ltd. The postholder will lead all aspects of finance, funding compliance, audit, procurement, insurance, risk management and corporate governance, ensuring effective management of significant public investment and compliance with all funding agreements. The role will also jointly oversee programme management and organisational reporting arrangements, managing key relationships with principle stakeholders, ensuring the Board, funders and partners receive timely, robust and accurate information to support decision making. The postholder will act as the organisation's lead advisor on financial matters and will play a critical role in ensuring the event is delivered within budget, in accordance with funding conditions and with appropriate risk management arrangements. Key Responsibilities Financial Leadership Lead development and management of the Company's overall budget and long-term financial plans. Oversee financial forecasting, cashflow management and scenario planning. Ensure the production of accurate management accounts and financial reports by the Finance Team in British Cycling. Provide strategic financial advice to the Managing Director and Board. Oversee financial controls and governance arrangements. Ensure statutory reporting and regulatory requirements are met by the Finance Team in British Cycling. Government Funding & Compliance (Shared Responsibility) Responsible for all financial reporting to the Government partners and Funders Group, managing the relationships with these key stakeholders Ensure full compliance with all Government Funding Agreements. Oversee grant claims, funding returns and compliance reporting. Lead funding assurance exercises and financial reviews. Risk, Governance & Assurance Own and maintain the organisation's strategic Risk Register. Lead risk management processes and organisational assurance activities. Support the Audit & Risk Committee and attend meetings as lead officer. Coordinate all internal and external audit activities. Procurement & Contract Management Oversee and assure procurement governance and compliance. Oversee major supplier contracts and procurement processes. Ensure procurement activity delivers value for money and transparency. Monitor supplier performance and contractual risk. Insurance & Corporate Services Lead the development and management of the event insurance programme. Manage relationships with brokers and insurers. Oversee claims management and risk transfer arrangements. Programme Management Office (Shared Responsibility with Director of Strategic Partnerships) Work with the PMO to ensure effective programme controls, financial reporting, milestone tracking, risk escalation, assurance and Board reporting. Monitor programme risks, dependencies and escalations. Contribute to monthly programme reporting and Board assurance processes. Ensure consistency and quality of information provided to funders and the Board. Person Specification Essential Experience in Advanced financial planning, forecasting and budgeting capability. Strong understanding of financial controls, statutory reporting and audit requirements. Ability to interpret complex financial information and provide strategic advice. Overseeing large-scale public funding and grant management. Operating at Director or Executive level. Supporting Boards and Board Committees. Governance, audit and risk management. Overseeing procurement and contract management processes. Operating within complex multi-stakeholder environments. Essential Qualifications Qualified Accountant (ACA, ACCA, CIMA, CIPFA or equivalent). Significant post-qualification experience. Essential Skills Exceptional financial planning and forecasting skills. Strong commercial and business acumen. Excellent risk management and assurance capability. Outstanding analytical and problem-solving skills. Strong report-writing and presentation skills. Ability to communicate complex information clearly to Boards and stakeholders. Excellent organisational and project management capability. Strong relationship management, negotiation and influencing skills. Understanding of operating a finance function within a major / mega sporting event environment. Personal Attributes High levels of integrity and professional credibility. Calm and resilient under pressure. Collaborative and supportive leadership style. Highly organised and detail-focused. Strong commitment to accountability and public value. Applications close: 31st August 2026
Salary is competitive and commensurate with experience, plus a 14.5% pension contribution and a relocation package where applicable. Shape the future of information security for one of the world's most important organisations supporting biomedical research. At UK Biobank, information security isn't simply about protecting systems, it's about safeguarding one of the world's most valuable health research resources. Our data is trusted by more than 22,000 approved researchers across over 60 countries, helping advance our understanding of cancer, dementia, cardiovascular disease, mental health and hundreds of other conditions. Protecting that trust while enabling scientific discovery is fundamental to everything we do. We're entering one of the most significant periods of technology transformation in our history. As we continue to invest in modern cloud platforms, AI-enabled services, new digital capabilities and our £127.6 million headquarters at Manchester Science Park, we're looking for a Director of Information Security to lead the next phase of our information security maturity. This isn't a role focused on maintaining an established security function. It's an opportunity to shape and define a world-class capability Can you do it? As Director of Information Security, you'll report directly to our Chief Technology Officer and provide strategic leadership for information security across UK Biobank. You'll be responsible for ensuring our governance, cyber security, identity management, business continuity, and risk management capabilities continue to evolve alongside an increasingly complex threat landscape. Working closely with colleagues across Data and Technology, Legal, and the wider organisation, you'll embed security into organisational decision-making, providing confidence that our platforms remain secure, resilient, and compliant while continuing to support innovation and world-leading research. This is a unique opportunity to build on the strong foundations already in place while leading the next phase of UK Biobank's security maturity. As we continue our wider technology transformation, you'll shape the organisation's security strategy, strengthen operational capability, and help embed security into every aspect of our cloud platforms, digital services, AI initiatives, and future technologies. You'll lead a growing Information Security function, with the opportunity to develop capability, evolve the team, and foster a positive security culture across the organisation. Working at both strategic and operational levels, you'll influence Executive Leadership and Board discussions while providing the leadership needed to respond to emerging threats, manage organisational risk, and ensure security enables innovation rather than becoming a barrier to it. This is a unique and rare opportunity to shape the future of information security within one of the world's leading biomedical research organisations, protecting data that supports thousands of researchers across the globe while helping deliver the next generation of scientific discovery. You will be responsible for Developing, implementing, and creating a comprehensive information security strategy, providing direction and support to ensure effective implementation of security controls. Conducting regular risk assessments, audits, tests, and modelling to identify and evaluate vulnerabilities and potential threats. Providing regular updates to the executive leadership team and represent information security at board, audit, and governance committees Establishing metrics and enforcing information security policies, procedures, and guidelines aligned with standards and frameworks, particularly ISO27001 and the NCSC Cyber Assessment Framework, as well as regulatory requirements and industry best practices. Ensuring that critical data and assets have been identified, classified, and subject to appropriate controls, including for handling, ownership, and destruction. Leading the organisation's response to major cyber incidents, including providing out-of-hours and crisis-level support when required. Promoting and communicating a culture of security awareness so all staff understand their role in maintaining information security. Managing the Information Security budget, setting investment priorities, and contributing to financial planning. Is this 'you'? To be successful, you will have: Significant experience in information security management, with a proven track record of leadership in the field. Relevant industry certifications, preferably CISSP, CISM, or CCISO. Strong knowledge of information security standards, frameworks, and best practices. Previous experience of ISO270001 is a key requirement. A clear understanding of the laws and regulations associated with controlling and processing personal data, directing organisation responses to cyber incidents. Strong knowledge and understanding of the cyber threat landscape. Experience securing cloud environments with a knowledge of the vulnerability detection tools and security services available in AWS and /or MS Azure. Experience of deploying controls across networking, end-user compute, identity and access management, software development, and business operations to minimise the likelihood of security incidents. Experience of recruiting specialist staff, building teams, and developing existing colleagues through training, coaching and mentoring. Working hours are 35 hours per week, Monday to Friday, with 3 days onsite and hybrid working available. The role will be based at Greenheys, Manchester Science Park's headquarters. Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at so we can support you. Your Wellbeing Matters to Us Colleagues at UK Biobank often highlight feeling supported, included, and connected to meaningful work, with wellbeing and work-life balance genuinely valued across teams. We're proud to offer a benefits package that supports your health, financial security, and development from day one: Currently 14.5% employer contribution to the USS Pension Scheme Healthcare Cash Plan to help cover everyday healthcare costs ️ 30 days' annual leave, plus bank holidays Buy up to 5 additional days' annual leave through our Holiday Buy Scheme A paid day off for your birthday Enhanced maternity, paternity, adoption and shared parental pay Hybrid and flexible working for many office-based roles Up to 6 months' full sick pay ️ Free on-site gym Subsidised lunch when working on site ️ Life Assurance Cycle to Work Scheme Season Ticket Loan Training and development opportunities, including a £500 annual personal development allowance Paid professional subscriptions, where applicable ️ Employee Discounts Portal Wellbeing support, including an Employee Assistance Programme Free annual flu vaccination and Hepatitis B vaccination, where applicable An active social committee with regular social events Free on-site parking Payroll Giving (Give As You Earn) The job advert closing date may change, so early applications are encouraged. About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
Aug 25, 2026
Full time
Salary is competitive and commensurate with experience, plus a 14.5% pension contribution and a relocation package where applicable. Shape the future of information security for one of the world's most important organisations supporting biomedical research. At UK Biobank, information security isn't simply about protecting systems, it's about safeguarding one of the world's most valuable health research resources. Our data is trusted by more than 22,000 approved researchers across over 60 countries, helping advance our understanding of cancer, dementia, cardiovascular disease, mental health and hundreds of other conditions. Protecting that trust while enabling scientific discovery is fundamental to everything we do. We're entering one of the most significant periods of technology transformation in our history. As we continue to invest in modern cloud platforms, AI-enabled services, new digital capabilities and our £127.6 million headquarters at Manchester Science Park, we're looking for a Director of Information Security to lead the next phase of our information security maturity. This isn't a role focused on maintaining an established security function. It's an opportunity to shape and define a world-class capability Can you do it? As Director of Information Security, you'll report directly to our Chief Technology Officer and provide strategic leadership for information security across UK Biobank. You'll be responsible for ensuring our governance, cyber security, identity management, business continuity, and risk management capabilities continue to evolve alongside an increasingly complex threat landscape. Working closely with colleagues across Data and Technology, Legal, and the wider organisation, you'll embed security into organisational decision-making, providing confidence that our platforms remain secure, resilient, and compliant while continuing to support innovation and world-leading research. This is a unique opportunity to build on the strong foundations already in place while leading the next phase of UK Biobank's security maturity. As we continue our wider technology transformation, you'll shape the organisation's security strategy, strengthen operational capability, and help embed security into every aspect of our cloud platforms, digital services, AI initiatives, and future technologies. You'll lead a growing Information Security function, with the opportunity to develop capability, evolve the team, and foster a positive security culture across the organisation. Working at both strategic and operational levels, you'll influence Executive Leadership and Board discussions while providing the leadership needed to respond to emerging threats, manage organisational risk, and ensure security enables innovation rather than becoming a barrier to it. This is a unique and rare opportunity to shape the future of information security within one of the world's leading biomedical research organisations, protecting data that supports thousands of researchers across the globe while helping deliver the next generation of scientific discovery. You will be responsible for Developing, implementing, and creating a comprehensive information security strategy, providing direction and support to ensure effective implementation of security controls. Conducting regular risk assessments, audits, tests, and modelling to identify and evaluate vulnerabilities and potential threats. Providing regular updates to the executive leadership team and represent information security at board, audit, and governance committees Establishing metrics and enforcing information security policies, procedures, and guidelines aligned with standards and frameworks, particularly ISO27001 and the NCSC Cyber Assessment Framework, as well as regulatory requirements and industry best practices. Ensuring that critical data and assets have been identified, classified, and subject to appropriate controls, including for handling, ownership, and destruction. Leading the organisation's response to major cyber incidents, including providing out-of-hours and crisis-level support when required. Promoting and communicating a culture of security awareness so all staff understand their role in maintaining information security. Managing the Information Security budget, setting investment priorities, and contributing to financial planning. Is this 'you'? To be successful, you will have: Significant experience in information security management, with a proven track record of leadership in the field. Relevant industry certifications, preferably CISSP, CISM, or CCISO. Strong knowledge of information security standards, frameworks, and best practices. Previous experience of ISO270001 is a key requirement. A clear understanding of the laws and regulations associated with controlling and processing personal data, directing organisation responses to cyber incidents. Strong knowledge and understanding of the cyber threat landscape. Experience securing cloud environments with a knowledge of the vulnerability detection tools and security services available in AWS and /or MS Azure. Experience of deploying controls across networking, end-user compute, identity and access management, software development, and business operations to minimise the likelihood of security incidents. Experience of recruiting specialist staff, building teams, and developing existing colleagues through training, coaching and mentoring. Working hours are 35 hours per week, Monday to Friday, with 3 days onsite and hybrid working available. The role will be based at Greenheys, Manchester Science Park's headquarters. Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at so we can support you. Your Wellbeing Matters to Us Colleagues at UK Biobank often highlight feeling supported, included, and connected to meaningful work, with wellbeing and work-life balance genuinely valued across teams. We're proud to offer a benefits package that supports your health, financial security, and development from day one: Currently 14.5% employer contribution to the USS Pension Scheme Healthcare Cash Plan to help cover everyday healthcare costs ️ 30 days' annual leave, plus bank holidays Buy up to 5 additional days' annual leave through our Holiday Buy Scheme A paid day off for your birthday Enhanced maternity, paternity, adoption and shared parental pay Hybrid and flexible working for many office-based roles Up to 6 months' full sick pay ️ Free on-site gym Subsidised lunch when working on site ️ Life Assurance Cycle to Work Scheme Season Ticket Loan Training and development opportunities, including a £500 annual personal development allowance Paid professional subscriptions, where applicable ️ Employee Discounts Portal Wellbeing support, including an Employee Assistance Programme Free annual flu vaccination and Hepatitis B vaccination, where applicable An active social committee with regular social events Free on-site parking Payroll Giving (Give As You Earn) The job advert closing date may change, so early applications are encouraged. About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
Main area Property Services Grade Band 7 Contract Permanent: Participation in departmental on-call rota. Hours Full time - 37.5 hours per week (Participation in departmental on-call rota.) Job ref 434-C Site Stoke Mandeville Hospital Town Aylesbury Salary £49,387 - £56,515 per annum - pro rata for part time Salary period Yearly Closing 06/09/:59 Be part of our BHT family Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area. We care for over half a million patients every year: Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics Nationally recognised for urology and skin cancer services Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs. More than 6,500 people from different nations, cultures and backgrounds work for us. We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer. If you require any assistance in making this application, please contact or phone . We pride ourselves in being a great place to work and invite you to join our BHT family. Job overview The Senior Estates Officer (Electrical) is a senior technical specialist role providing Authorised Person cover, electrical engineering assurance and specialist support for the Trust's electrical infrastructure and associated engineering systems. The post holder owns delegated statutory compliance duties within their appointed electrical disciplines. The post holder does not hold formal line management responsibility but provides day-to-day technical leadership, mentoring and specialist expertise to operational staff, contractors and project teams working within electrical disciplines. Main duties of the job The post holder will act as an Authorised Person for one or more electrical specialisms, as determined by service need, competence, training, appointment limits and formal sign-off, supporting the Senior Electrical Engineering Manager in ensuring electrical systems remain safe, compliant, resilient and fit for purpose across all Trust sites. The role contributes specialist expertise to planned and reactive maintenance, statutory compliance, capital projects, minor works, asset management and the Trust's Integrated Management System (IMS), working closely with operational teams, contractors, Authorising Engineers, project managers and specialist suppliers. What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect. Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable. Detailed job description and main responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number. Person specification EDUCATION, QUALIFICATIONS & TRAINING Degree, HND/HNC in Electrical Engineering, Building Services Engineering, or related engineering discipline, or equivalent demonstrable experience Evidence of continuing professional development (CPD) Holds, or is working towards, Authorised Person status in a relevant electrical discipline Thorough knowledge of HTMs, HBNs, BS 7671 IET Wiring Regulations, Electrical Safety Guidance and NHS Estates standards Lead Authorised Person training/appointment, or ability to achieve appointment within an agreed timescale EXPERIENCE Significant experience managing and maintaining complex electrical infrastructure within a large multi-site organisation, preferably within healthcare Experience undertaking or supporting Authorised Person responsibilities for High Voltage (HV), Low Voltage (LV) or other specialist electrical systems Experience managing statutory compliance and assurance programmes relating to electrical servicesExperience managing planned preventative maintenance (PPM), reactive maintenance and engineering service delivery Experience leading engineering teams, including recruitment, supervision, performance management, attendance management and staff development Experience managing contractors, service providers and specialist electrical suppliers Experience preparing technical specifications, business cases and tender documentation Experience contributing to capital projects, infrastructure upgrades, commissioning and technical handover processes Experience investigating incidents, service interruptions, electrical failures and undertaking root cause analysis Experience using CAFM systems and maintenance management software SKILLS, ABILITIES & KNOWLEDGE Strong leadership and people management skills with the ability to motivate and develop engineering teams Excellent technical knowledge of electrical infrastructure including HV/LV distribution, standby generation, UPS systems, lighting, fire alarms and electrical safety systems Ability to interpret electrical drawings, schematics, single-line diagrams and technical specifications Strong analytical, fault-finding and problem solving skills Ability to act as an Authorised Person and ensure safe systems of work are implemented and maintained Ability to make risk-based decisions autonomously and under pressure, including when acting as Estates Duty Manager Excellent written and verbal communication skills with technical and non-technical audiences, including senior managers and clinical staff Ability to manage competing priorities and deliver operational, financial and compliance objectives Comprehensive knowledge of health and safety legislation, electrical safety rules, statutory compliance requirements and NHS engineering governance arrangements Strong contractor management, negotiation and performance monitoring skills Proficient in Microsoft Office applications and CAFM systems Ability to produce high-quality technical reports, compliance documentation, risk assessments and management information SPECIAL CIRCUMSTANCES Ability to access roofs, plant rooms, confined spaces and work at height as part of inspection, assurance and compliance duties Availability to participate in the Estates on-call manager rota and provide operational duty manager cover across all Estates disciplines Ability to work safely in environments containing high and low voltage electrical systems Physical capability to undertake site inspections across a varied estate and in all weather conditions Ability to travel across all Trust sites at short notice Visual acuity sufficient to interpret technical drawings, engineering data and asset information PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures. Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended. Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date. Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly. Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system. Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel . click apply for full job details
Aug 25, 2026
Full time
Main area Property Services Grade Band 7 Contract Permanent: Participation in departmental on-call rota. Hours Full time - 37.5 hours per week (Participation in departmental on-call rota.) Job ref 434-C Site Stoke Mandeville Hospital Town Aylesbury Salary £49,387 - £56,515 per annum - pro rata for part time Salary period Yearly Closing 06/09/:59 Be part of our BHT family Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area. We care for over half a million patients every year: Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics Nationally recognised for urology and skin cancer services Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs. More than 6,500 people from different nations, cultures and backgrounds work for us. We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer. If you require any assistance in making this application, please contact or phone . We pride ourselves in being a great place to work and invite you to join our BHT family. Job overview The Senior Estates Officer (Electrical) is a senior technical specialist role providing Authorised Person cover, electrical engineering assurance and specialist support for the Trust's electrical infrastructure and associated engineering systems. The post holder owns delegated statutory compliance duties within their appointed electrical disciplines. The post holder does not hold formal line management responsibility but provides day-to-day technical leadership, mentoring and specialist expertise to operational staff, contractors and project teams working within electrical disciplines. Main duties of the job The post holder will act as an Authorised Person for one or more electrical specialisms, as determined by service need, competence, training, appointment limits and formal sign-off, supporting the Senior Electrical Engineering Manager in ensuring electrical systems remain safe, compliant, resilient and fit for purpose across all Trust sites. The role contributes specialist expertise to planned and reactive maintenance, statutory compliance, capital projects, minor works, asset management and the Trust's Integrated Management System (IMS), working closely with operational teams, contractors, Authorising Engineers, project managers and specialist suppliers. What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect. Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable. Detailed job description and main responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number. Person specification EDUCATION, QUALIFICATIONS & TRAINING Degree, HND/HNC in Electrical Engineering, Building Services Engineering, or related engineering discipline, or equivalent demonstrable experience Evidence of continuing professional development (CPD) Holds, or is working towards, Authorised Person status in a relevant electrical discipline Thorough knowledge of HTMs, HBNs, BS 7671 IET Wiring Regulations, Electrical Safety Guidance and NHS Estates standards Lead Authorised Person training/appointment, or ability to achieve appointment within an agreed timescale EXPERIENCE Significant experience managing and maintaining complex electrical infrastructure within a large multi-site organisation, preferably within healthcare Experience undertaking or supporting Authorised Person responsibilities for High Voltage (HV), Low Voltage (LV) or other specialist electrical systems Experience managing statutory compliance and assurance programmes relating to electrical servicesExperience managing planned preventative maintenance (PPM), reactive maintenance and engineering service delivery Experience leading engineering teams, including recruitment, supervision, performance management, attendance management and staff development Experience managing contractors, service providers and specialist electrical suppliers Experience preparing technical specifications, business cases and tender documentation Experience contributing to capital projects, infrastructure upgrades, commissioning and technical handover processes Experience investigating incidents, service interruptions, electrical failures and undertaking root cause analysis Experience using CAFM systems and maintenance management software SKILLS, ABILITIES & KNOWLEDGE Strong leadership and people management skills with the ability to motivate and develop engineering teams Excellent technical knowledge of electrical infrastructure including HV/LV distribution, standby generation, UPS systems, lighting, fire alarms and electrical safety systems Ability to interpret electrical drawings, schematics, single-line diagrams and technical specifications Strong analytical, fault-finding and problem solving skills Ability to act as an Authorised Person and ensure safe systems of work are implemented and maintained Ability to make risk-based decisions autonomously and under pressure, including when acting as Estates Duty Manager Excellent written and verbal communication skills with technical and non-technical audiences, including senior managers and clinical staff Ability to manage competing priorities and deliver operational, financial and compliance objectives Comprehensive knowledge of health and safety legislation, electrical safety rules, statutory compliance requirements and NHS engineering governance arrangements Strong contractor management, negotiation and performance monitoring skills Proficient in Microsoft Office applications and CAFM systems Ability to produce high-quality technical reports, compliance documentation, risk assessments and management information SPECIAL CIRCUMSTANCES Ability to access roofs, plant rooms, confined spaces and work at height as part of inspection, assurance and compliance duties Availability to participate in the Estates on-call manager rota and provide operational duty manager cover across all Estates disciplines Ability to work safely in environments containing high and low voltage electrical systems Physical capability to undertake site inspections across a varied estate and in all weather conditions Ability to travel across all Trust sites at short notice Visual acuity sufficient to interpret technical drawings, engineering data and asset information PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures. Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended. Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date. Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly. Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system. Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel . click apply for full job details
Overview The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team's Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team's work. Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners. Key Responsibilities Salesforce administration and systems support Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes. Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues. Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics). Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates. Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows Administrative support to the Quality Director and team coordination Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders. Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent). Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently. Research and special projects (Quality assurance, MEAL and learning) Undertake defined research tasks to support the Quality Team's priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails). Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes. Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation. Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team. Pre-Committee Proposal Scrutiny Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring: o Proposals are internally consistent; o Proposed solutions credibly meet the identified needs; o The response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature; o Beneficiary selection is conducted appropriately and can be justified; o The proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid's project policies; o Relevant harms have been considered and mitigated; o A proportionate M&E approach is in place; o Prudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified. In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors. Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee. Post-Committee Follow-up Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc) Draft, for regional team's approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants. Compliance, confidentiality, and continuous improvement Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied. Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed. Person Requirement Essential Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively participating in its life and community. Committed to affirming and signing Barnabas Aid's Statement of Faith. Educated to degree-level or equivalent, with strong administrative and systems experience. Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines. Experience administering or providing 'super-user' support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards. Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records. Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences. Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders. Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently. Ability to produce clear reports/briefings and summarise research into practical recommendations. Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems. Discretion and good judgement when handling confidential/sensitive information. Desirable Experience working in the charity, international development, or faith-based sector. Salesforce administration training/qualification (or equivalent CRM certification). Training in research methods, MEAL, data analysis, or quality/process improvement Experience in grants administration, governance support, programme/project support, or compliance-focused roles. Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events). Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope). Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes. Understanding of grants governance, restricted funds, and/or donor intent in a charity setting. Experience working in a distributed/remote team environment. Personal Qualities Service-minded and collaborative; enjoys enabling others to do their work effectively. Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues. Curious and methodical; able to work independently on research tasks and present findings clearly. How to Apply Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
Aug 25, 2026
Full time
Overview The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team's Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team's work. Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners. Key Responsibilities Salesforce administration and systems support Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes. Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues. Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics). Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates. Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows Administrative support to the Quality Director and team coordination Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders. Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent). Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently. Research and special projects (Quality assurance, MEAL and learning) Undertake defined research tasks to support the Quality Team's priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails). Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes. Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation. Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team. Pre-Committee Proposal Scrutiny Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring: o Proposals are internally consistent; o Proposed solutions credibly meet the identified needs; o The response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature; o Beneficiary selection is conducted appropriately and can be justified; o The proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid's project policies; o Relevant harms have been considered and mitigated; o A proportionate M&E approach is in place; o Prudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified. In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors. Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee. Post-Committee Follow-up Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc) Draft, for regional team's approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants. Compliance, confidentiality, and continuous improvement Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied. Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed. Person Requirement Essential Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively participating in its life and community. Committed to affirming and signing Barnabas Aid's Statement of Faith. Educated to degree-level or equivalent, with strong administrative and systems experience. Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines. Experience administering or providing 'super-user' support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards. Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records. Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences. Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders. Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently. Ability to produce clear reports/briefings and summarise research into practical recommendations. Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems. Discretion and good judgement when handling confidential/sensitive information. Desirable Experience working in the charity, international development, or faith-based sector. Salesforce administration training/qualification (or equivalent CRM certification). Training in research methods, MEAL, data analysis, or quality/process improvement Experience in grants administration, governance support, programme/project support, or compliance-focused roles. Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events). Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope). Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes. Understanding of grants governance, restricted funds, and/or donor intent in a charity setting. Experience working in a distributed/remote team environment. Personal Qualities Service-minded and collaborative; enjoys enabling others to do their work effectively. Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues. Curious and methodical; able to work independently on research tasks and present findings clearly. How to Apply Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
Programme Assurance, Governance and Compliance Officer 50,000 - 55,000 + bonus and extensive benefits Full Time / Permanent West Midlands / Hybrid - 1 day a week in the office + monthly UK wide travel The Role and Company: I am looking for a driven Programme Assurance, Governance and Compliance professional join a large nationally recognised brand head quartered in the West Midlands. The successful candidate will act as the internal governance and programme assurance specialist providing independent oversight of programme compliance and decision-making processes, ensuring governance arrangements are robust, proportionate and consistently applied. The Programme Assurance, Governance and Compliance Officer will establish and operate governance forums, coordinate approvals, maintain audit-ready evidence, oversee compliance and assure that programme artefacts, decisions and data are managed appropriately. We are looking for someone Midlands based who can travel to the Warwickshire headquarters 1 day a week and is willing to travel throughout the UK monthly. The Focus Areas of the role are: Governance and Approvals Programme Assurance Compliance and Controls Information, Artefact and Evidence Management Reporting and Stakeholder Engagement Continuous Improvement Experience required: Proven experience in working in governance, assurance or PMO functions within complex programmes or portfolios. Track record of managing governance processes through senior leadership and executive decision-making forums. Strong understanding of programme governance, controls, assurance and risk management principles. Experience coordinating high-quality governance papers and executive-level reporting. Ability to manage multiple approval routes, dependencies and stakeholder requirements simultaneously. Strong analytical skills with the ability to interpret complex information and provide clear recommendations. Experience developing governance frameworks, standards and operating procedures. Excellent organisational and planning skills, with a high degree of attention to detail. Strong stakeholder management, facilitation and influencing skills. Experience maintaining audit-ready evidence and compliance documentation. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 24, 2026
Full time
Programme Assurance, Governance and Compliance Officer 50,000 - 55,000 + bonus and extensive benefits Full Time / Permanent West Midlands / Hybrid - 1 day a week in the office + monthly UK wide travel The Role and Company: I am looking for a driven Programme Assurance, Governance and Compliance professional join a large nationally recognised brand head quartered in the West Midlands. The successful candidate will act as the internal governance and programme assurance specialist providing independent oversight of programme compliance and decision-making processes, ensuring governance arrangements are robust, proportionate and consistently applied. The Programme Assurance, Governance and Compliance Officer will establish and operate governance forums, coordinate approvals, maintain audit-ready evidence, oversee compliance and assure that programme artefacts, decisions and data are managed appropriately. We are looking for someone Midlands based who can travel to the Warwickshire headquarters 1 day a week and is willing to travel throughout the UK monthly. The Focus Areas of the role are: Governance and Approvals Programme Assurance Compliance and Controls Information, Artefact and Evidence Management Reporting and Stakeholder Engagement Continuous Improvement Experience required: Proven experience in working in governance, assurance or PMO functions within complex programmes or portfolios. Track record of managing governance processes through senior leadership and executive decision-making forums. Strong understanding of programme governance, controls, assurance and risk management principles. Experience coordinating high-quality governance papers and executive-level reporting. Ability to manage multiple approval routes, dependencies and stakeholder requirements simultaneously. Strong analytical skills with the ability to interpret complex information and provide clear recommendations. Experience developing governance frameworks, standards and operating procedures. Excellent organisational and planning skills, with a high degree of attention to detail. Strong stakeholder management, facilitation and influencing skills. Experience maintaining audit-ready evidence and compliance documentation. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Carlisle Support Servicesis looking a HR Director who will lead the operational people agenda across the business, ensuring the delivery of a high-quality, responsive and commercially focused employee relations service. Reporting to the COO and sitting on the Senior Management Team, the role will lead all day-to-day HR operations, employee relations, vetting, HR advisory and HR business partnering activities. The HR Director will act as the organisation's Data Protection Officer lead, lead union engagement, oversee all TUPE activity, ensure compliance with evolving employment legislation including the Employment Rights Bill, and build a people function capable of supporting growth, acquisitions and organisational change. The HRD will work with the COO in developing a robust integrated plan for the delivery of the recruitment and training across the business Your core role will include but not be limited to the following activities: Lead the People, Vetting, HR Advisory and HR Business Partnering teams. Drive a consistent, high-quality employee relations service across the business. Ensure HR policies, procedures and employee lifecycle processes are robust, efficient and legally compliant. Lead implementation of changes arising from UK employment legislation and employee rights reforms. Ensure employment contracts, handbooks and associated documentation remain compliant and fit for purpose. Lead all incoming and outgoing TUPE projects and associated consultation activity. Act as executive lead for union engagement and collective consultation activities. Provide strategic oversight for data protection governance and DPO responsibilities. Support acquisitions, mobilisation and integration projects from a people perspective. Deliver HR metrics, workforce reporting and risk management information to the SMT and Board. Develop a scalable people operating model aligned to Carlisle's growth strategy. Coach operational leaders on people management, culture and workforce risk. Removal of manual processes and introduction of integrated systems and processes across all processes Lead on DPO responsibilities To lead advisors on equality and diversity issues To work with the Business to ensure that the performance management process is aligned with the strategic needs and policies of Carlisle Reduction in unresolved ER cases and case duration. Reduction in suspension pay Reduction in employment tribunals Legislative compliance including Employment Rights Bill changes. Successful delivery of all TUPE consultations and transfers. Strong union and employee representative relationships. Audit-ready HR and employee records. Scalable HR structure supporting business acquisitions and growth. A good understanding of GDPR. The flexibility to work outside normal office hours may be required from time-to-time, and willingness to travel across the UK to ensure HR are strategically represented in all areas of our business. The ideal candidate Senior HR leadership experience in a multi-site operational environment. Experience preferably in a support services / facilities environment - desirable Extensive employee relations expertise. Proven TUPE experience. Strong knowledge of UK employment law and upcoming legislative changes. Experience managing union relationships. Experience leading HR transformation and organisational growth. CIPD Level 7 qualified or equivalent. The benefits Health and Wellbeing Plans Discounts and Cashbacks Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Bonus Life Assurance Private Medical Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Le Shuttle, Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and many more. Carlisle currently employees over 8,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Aug 24, 2026
Full time
Carlisle Support Servicesis looking a HR Director who will lead the operational people agenda across the business, ensuring the delivery of a high-quality, responsive and commercially focused employee relations service. Reporting to the COO and sitting on the Senior Management Team, the role will lead all day-to-day HR operations, employee relations, vetting, HR advisory and HR business partnering activities. The HR Director will act as the organisation's Data Protection Officer lead, lead union engagement, oversee all TUPE activity, ensure compliance with evolving employment legislation including the Employment Rights Bill, and build a people function capable of supporting growth, acquisitions and organisational change. The HRD will work with the COO in developing a robust integrated plan for the delivery of the recruitment and training across the business Your core role will include but not be limited to the following activities: Lead the People, Vetting, HR Advisory and HR Business Partnering teams. Drive a consistent, high-quality employee relations service across the business. Ensure HR policies, procedures and employee lifecycle processes are robust, efficient and legally compliant. Lead implementation of changes arising from UK employment legislation and employee rights reforms. Ensure employment contracts, handbooks and associated documentation remain compliant and fit for purpose. Lead all incoming and outgoing TUPE projects and associated consultation activity. Act as executive lead for union engagement and collective consultation activities. Provide strategic oversight for data protection governance and DPO responsibilities. Support acquisitions, mobilisation and integration projects from a people perspective. Deliver HR metrics, workforce reporting and risk management information to the SMT and Board. Develop a scalable people operating model aligned to Carlisle's growth strategy. Coach operational leaders on people management, culture and workforce risk. Removal of manual processes and introduction of integrated systems and processes across all processes Lead on DPO responsibilities To lead advisors on equality and diversity issues To work with the Business to ensure that the performance management process is aligned with the strategic needs and policies of Carlisle Reduction in unresolved ER cases and case duration. Reduction in suspension pay Reduction in employment tribunals Legislative compliance including Employment Rights Bill changes. Successful delivery of all TUPE consultations and transfers. Strong union and employee representative relationships. Audit-ready HR and employee records. Scalable HR structure supporting business acquisitions and growth. A good understanding of GDPR. The flexibility to work outside normal office hours may be required from time-to-time, and willingness to travel across the UK to ensure HR are strategically represented in all areas of our business. The ideal candidate Senior HR leadership experience in a multi-site operational environment. Experience preferably in a support services / facilities environment - desirable Extensive employee relations expertise. Proven TUPE experience. Strong knowledge of UK employment law and upcoming legislative changes. Experience managing union relationships. Experience leading HR transformation and organisational growth. CIPD Level 7 qualified or equivalent. The benefits Health and Wellbeing Plans Discounts and Cashbacks Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Bonus Life Assurance Private Medical Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Le Shuttle, Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and many more. Carlisle currently employees over 8,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Select how often (in days) to receive an alert: Description: Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Lead People Relations Partner Job Purpose: The opportunity: The role holder is responsible for shaping and implementing people strategies and delivery of people changes across our business. The role holder is a key member of the People Strategy leadership team and responsible for the delivery of organisational change, business partnering activity and employee relations for Canada Life LUK across all geographies. The role holder undertake a will lead role within the People Parterning team, providing strategic direction, governance and oversight to ensure consistent execution of people priorities, effective risk management and delivery of business outcomes. Acting as a trusted delegate for the Chief People Officer when required, the role holder will lead key strategic initiatives, drive enterprise-wide people activities and ensure the People function delivers against its objectives while maintaining compliance, operational excellence and organisational effectiveness. Responsibilities: What you'll do: Collaborate with senior leadership teams and their respective teams to shape and plan a commercially focused people strategy and future focused organisational model that fulfils both the needs of Finance or COO and the broader CLUK organisation. Develop people plans and solutions to support the achievement of the overall business objectives whilst ensuring compliance with relevant local legislation and best practice. Enable transformation and change across the organisation inclusive of but not limited to . leading Lead the people aspects of potential M&A activity acquisitions, operating model evolution and , restructuring and merging of companies. Identify the people capability requirements to deliver the strategic agenda, oversee the effective deployment of talent plans & solutions, working across the Group, to ensure the organisation has the necessary talent and capabilities to meet business needs now and into the future. Elevate people leadership capabilities by providing advice, support and coaching to senior leadership level level people leaders on all people and talent matters. Optimise the employee experience & engagement levels supporting local leaders to own people management practices & local engagement activities in addition to the organisation wide initiatives to continue our journey on building a great place to work. Lead and coordinate strategic People initiatives and governance activities on behalf of the Chief People Officer, ensuring the successful delivery of key organisational priorities. Provide leadership, direction and oversight to the People Relations Partner team, driving high-quality execution of people plans, organisational change, employee relations and business partnering activities. Ensure effective risk management, regulatory compliance, governance and operational discipline across the People agenda, maintaining a strong focus on delivering business outcomes, protecting the organisation and enabling sustainable performance. Experience:What you'll bring to the role: Knowledge and Experience Have significant experience operating at a senior level in an CPO function ideally within in Financial Services with the skills, experience and confidence to operate at strategic level, guiding, influencing and collaborating with executive team Have solid knowledge of various people disciplines such as Diversity, Compensation, Employee Relations, Performance Management, Talent Management, Staffing and Organisational Effectiveness Show strong commercial acumen, be a trusted confidante and advises on fit for purpose people solutions to enable the organisation to shape & deliver business strategy Experience of talent development and identifying the components required for developing talent & enabling People Strategies role in delivering a high-performance environment. Able Ability to take an holistic approach to analyse business issues to develop & implement integrated people solutions, ensuring that the linkages between structure, people, process and technology are made. Able Ability to bring a fresh perspective and insight to the assigned business area(s), where necessary challengingthe status quo and acting as a sounding board and source of counsel on all people relatedmatters. Ability to be a change catalyst who has the ability to successful manage change that improves organisational performance Strong decision-making capability, comfortable leading and directing in ambiguous, complex and fast-paced environments. Exercises sound judgement, balances risk and opportunity effectively, takes accountability for outcomes, and acts with the utmost integrity Fosters collaborative relationships across functions and business to facilitate cooperation and information exchanges that improve customer and business outcomes Demonstrable ted ability track record of to operatinge both strategically and operationally, translating long-term organisational priorities into practical and executable people plans Have the ability to influence, partner and negotiate with management at all levels and execute with excellence Be a diplomatic individual with the ability to adapt to, coach and be effective with diverse leadership styles. Have a positive attitude, be motivated, be action oriented, and have a preference for working as part of a team. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Aug 23, 2026
Full time
Select how often (in days) to receive an alert: Description: Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Lead People Relations Partner Job Purpose: The opportunity: The role holder is responsible for shaping and implementing people strategies and delivery of people changes across our business. The role holder is a key member of the People Strategy leadership team and responsible for the delivery of organisational change, business partnering activity and employee relations for Canada Life LUK across all geographies. The role holder undertake a will lead role within the People Parterning team, providing strategic direction, governance and oversight to ensure consistent execution of people priorities, effective risk management and delivery of business outcomes. Acting as a trusted delegate for the Chief People Officer when required, the role holder will lead key strategic initiatives, drive enterprise-wide people activities and ensure the People function delivers against its objectives while maintaining compliance, operational excellence and organisational effectiveness. Responsibilities: What you'll do: Collaborate with senior leadership teams and their respective teams to shape and plan a commercially focused people strategy and future focused organisational model that fulfils both the needs of Finance or COO and the broader CLUK organisation. Develop people plans and solutions to support the achievement of the overall business objectives whilst ensuring compliance with relevant local legislation and best practice. Enable transformation and change across the organisation inclusive of but not limited to . leading Lead the people aspects of potential M&A activity acquisitions, operating model evolution and , restructuring and merging of companies. Identify the people capability requirements to deliver the strategic agenda, oversee the effective deployment of talent plans & solutions, working across the Group, to ensure the organisation has the necessary talent and capabilities to meet business needs now and into the future. Elevate people leadership capabilities by providing advice, support and coaching to senior leadership level level people leaders on all people and talent matters. Optimise the employee experience & engagement levels supporting local leaders to own people management practices & local engagement activities in addition to the organisation wide initiatives to continue our journey on building a great place to work. Lead and coordinate strategic People initiatives and governance activities on behalf of the Chief People Officer, ensuring the successful delivery of key organisational priorities. Provide leadership, direction and oversight to the People Relations Partner team, driving high-quality execution of people plans, organisational change, employee relations and business partnering activities. Ensure effective risk management, regulatory compliance, governance and operational discipline across the People agenda, maintaining a strong focus on delivering business outcomes, protecting the organisation and enabling sustainable performance. Experience:What you'll bring to the role: Knowledge and Experience Have significant experience operating at a senior level in an CPO function ideally within in Financial Services with the skills, experience and confidence to operate at strategic level, guiding, influencing and collaborating with executive team Have solid knowledge of various people disciplines such as Diversity, Compensation, Employee Relations, Performance Management, Talent Management, Staffing and Organisational Effectiveness Show strong commercial acumen, be a trusted confidante and advises on fit for purpose people solutions to enable the organisation to shape & deliver business strategy Experience of talent development and identifying the components required for developing talent & enabling People Strategies role in delivering a high-performance environment. Able Ability to take an holistic approach to analyse business issues to develop & implement integrated people solutions, ensuring that the linkages between structure, people, process and technology are made. Able Ability to bring a fresh perspective and insight to the assigned business area(s), where necessary challengingthe status quo and acting as a sounding board and source of counsel on all people relatedmatters. Ability to be a change catalyst who has the ability to successful manage change that improves organisational performance Strong decision-making capability, comfortable leading and directing in ambiguous, complex and fast-paced environments. Exercises sound judgement, balances risk and opportunity effectively, takes accountability for outcomes, and acts with the utmost integrity Fosters collaborative relationships across functions and business to facilitate cooperation and information exchanges that improve customer and business outcomes Demonstrable ted ability track record of to operatinge both strategically and operationally, translating long-term organisational priorities into practical and executable people plans Have the ability to influence, partner and negotiate with management at all levels and execute with excellence Be a diplomatic individual with the ability to adapt to, coach and be effective with diverse leadership styles. Have a positive attitude, be motivated, be action oriented, and have a preference for working as part of a team. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Job Title: Administrator Location: Worcester, UK - Hybrid Salary: 11,200 actual salary based on a full-time equivalent of 28,000 (0.4 FTE, 2 days per week) Job Type: Permanent, Part-time remote home-working, within a commutable distance of the Worcester office. Home/office split to be agreed. Are you an organised, proactive administrator looking for a rewarding role where you can make a real difference? Music Therapy Works is looking for an Administrator to play a central role in supporting the operational efficiency of our charity. This varied role provides administrative, financial, HR and governance support, working closely with the CEO, Clinical Lead, music therapists, trustees, contractors and external stakeholders to ensure the organisation runs smoothly, securely and professionally. Key Responsibilities: Clients: Maintain secure, accurate and up-to-date client records from initial enquiry or referral onwards. Coordinate client documentation, including contracts, consent forms, risk assessments, letters of assurance, forecast hours and evaluation surveys. Support the CEO and Clinical Lead in coordinating music therapist caseloads. Manage routine correspondence with existing and prospective clients, ensuring confidentiality and data protection. Our People: Coordinate recruitment and onboarding of employees, contractors and trustees. Maintain secure records for trustees, employees, contractors, volunteers and placement students. Administer routine HR processes, including annual leave, absence tracking and draft contracts. Coordinate DBS checks and provide professional administrative support to the wider team. Finance & Governance: Support the Finance Officer with information for client invoicing and staff payroll. Maintain records for funders and donors and undertake routine financial administration, including paying in cheques. Take and distribute accurate minutes for Board and subcommittee meetings. Coordinate the filing, review and distribution of organisational policies and support effective governance administration. General Administration: Maintain organised, accurate and secure physical and digital filing systems. Coordinate room bookings, online meetings, away days, training days and other events. Maintain the company asset register. Administer digital workspaces and tools, including Microsoft 365 and Apple Business. Identify opportunities to improve administrative processes and efficiency. Undertake other duties commensurate with the role as required. What can we offer you in return? You'll be joining Music Therapy Works at an exciting time, with the opportunity to play an important role in supporting the organisation's continued development and impact. We offer a flexible hybrid working arrangement, with part-time home-working and time spent at our Worcester office as agreed. You'll also benefit from: 33 days' holiday per year (FTE). NEST pension. Cyclescheme. Safeguarding training. Enhanced DBS check. A supportive and purpose-driven working environment. The opportunity to develop your skills and contribute to the work of a specialist organisation making a positive difference through music therapy. About You: If you join the team, we'll provide you with the support and training you need to succeed in the role and develop your skills. To succeed in this role, you will bring the following skills, experience and behaviours: Proven experience in an administrative or office management role. Excellent IT skills, including Microsoft 365 applications such as Outlook, Excel, Word, Teams, OneDrive and SharePoint. Experience of accurately taking and producing minutes for professional meetings. Excellent written and verbal communication skills, with the ability to adapt your communication appropriately when working with employees, trustees, contractors, customers, partner organisations, funders and donors. Experience of organising and maintaining confidential filing systems and sensitive records. Excellent organisational skills, with the ability to coordinate bookings, meetings, events and competing priorities effectively. Experience of supporting basic HR processes, such as annual leave and absence tracking. Confidence in supporting financial administration, including payroll and invoicing processes. A strong understanding of confidentiality, data protection and the importance of securely managing sensitive information. A proactive, reliable and highly organised approach to work. The ability to work independently while also contributing positively as part of a wider team. Willingness to use AI tools and develop AI-related skills to improve efficiency and ways of working. Ability to work flexibly between home and the Worcester office. Desirable experience includes: Experience of working or volunteering within a charity or third-sector organisation. Familiarity with a clinical, medical or therapeutic setting. Experience maintaining records for funders and donors. Basic knowledge of, or confidence in, preparing draft contracts using templates. Experience administering CRM systems. Knowledge and experience of using Apple Business. Important dates for consideration: 20thSeptember: deadline for applications. 25thSeptember: invitations to first interview. 6th& 7th October: first interviews, online. 8thOctober: invitations to second interview. 13thOctober: second interviews, in person only at The Hive, Worcester, WR1 3PD. Employees are required to complete an Enhanced DBS check for the Child and Adult Workforce . Interested candidates are invited to submit their CV.
Aug 23, 2026
Full time
Job Title: Administrator Location: Worcester, UK - Hybrid Salary: 11,200 actual salary based on a full-time equivalent of 28,000 (0.4 FTE, 2 days per week) Job Type: Permanent, Part-time remote home-working, within a commutable distance of the Worcester office. Home/office split to be agreed. Are you an organised, proactive administrator looking for a rewarding role where you can make a real difference? Music Therapy Works is looking for an Administrator to play a central role in supporting the operational efficiency of our charity. This varied role provides administrative, financial, HR and governance support, working closely with the CEO, Clinical Lead, music therapists, trustees, contractors and external stakeholders to ensure the organisation runs smoothly, securely and professionally. Key Responsibilities: Clients: Maintain secure, accurate and up-to-date client records from initial enquiry or referral onwards. Coordinate client documentation, including contracts, consent forms, risk assessments, letters of assurance, forecast hours and evaluation surveys. Support the CEO and Clinical Lead in coordinating music therapist caseloads. Manage routine correspondence with existing and prospective clients, ensuring confidentiality and data protection. Our People: Coordinate recruitment and onboarding of employees, contractors and trustees. Maintain secure records for trustees, employees, contractors, volunteers and placement students. Administer routine HR processes, including annual leave, absence tracking and draft contracts. Coordinate DBS checks and provide professional administrative support to the wider team. Finance & Governance: Support the Finance Officer with information for client invoicing and staff payroll. Maintain records for funders and donors and undertake routine financial administration, including paying in cheques. Take and distribute accurate minutes for Board and subcommittee meetings. Coordinate the filing, review and distribution of organisational policies and support effective governance administration. General Administration: Maintain organised, accurate and secure physical and digital filing systems. Coordinate room bookings, online meetings, away days, training days and other events. Maintain the company asset register. Administer digital workspaces and tools, including Microsoft 365 and Apple Business. Identify opportunities to improve administrative processes and efficiency. Undertake other duties commensurate with the role as required. What can we offer you in return? You'll be joining Music Therapy Works at an exciting time, with the opportunity to play an important role in supporting the organisation's continued development and impact. We offer a flexible hybrid working arrangement, with part-time home-working and time spent at our Worcester office as agreed. You'll also benefit from: 33 days' holiday per year (FTE). NEST pension. Cyclescheme. Safeguarding training. Enhanced DBS check. A supportive and purpose-driven working environment. The opportunity to develop your skills and contribute to the work of a specialist organisation making a positive difference through music therapy. About You: If you join the team, we'll provide you with the support and training you need to succeed in the role and develop your skills. To succeed in this role, you will bring the following skills, experience and behaviours: Proven experience in an administrative or office management role. Excellent IT skills, including Microsoft 365 applications such as Outlook, Excel, Word, Teams, OneDrive and SharePoint. Experience of accurately taking and producing minutes for professional meetings. Excellent written and verbal communication skills, with the ability to adapt your communication appropriately when working with employees, trustees, contractors, customers, partner organisations, funders and donors. Experience of organising and maintaining confidential filing systems and sensitive records. Excellent organisational skills, with the ability to coordinate bookings, meetings, events and competing priorities effectively. Experience of supporting basic HR processes, such as annual leave and absence tracking. Confidence in supporting financial administration, including payroll and invoicing processes. A strong understanding of confidentiality, data protection and the importance of securely managing sensitive information. A proactive, reliable and highly organised approach to work. The ability to work independently while also contributing positively as part of a wider team. Willingness to use AI tools and develop AI-related skills to improve efficiency and ways of working. Ability to work flexibly between home and the Worcester office. Desirable experience includes: Experience of working or volunteering within a charity or third-sector organisation. Familiarity with a clinical, medical or therapeutic setting. Experience maintaining records for funders and donors. Basic knowledge of, or confidence in, preparing draft contracts using templates. Experience administering CRM systems. Knowledge and experience of using Apple Business. Important dates for consideration: 20thSeptember: deadline for applications. 25thSeptember: invitations to first interview. 6th& 7th October: first interviews, online. 8thOctober: invitations to second interview. 13thOctober: second interviews, in person only at The Hive, Worcester, WR1 3PD. Employees are required to complete an Enhanced DBS check for the Child and Adult Workforce . Interested candidates are invited to submit their CV.
Morgan Hunt are currently working with a national healthcare charity in their search for an interim Feedback & Complaints Officer to join on an initial 2-month temporary assignment. This is an excellent opportunity for an experienced complaints professional to take ownership of an organisation-wide feedback and complaints process, ensuring cases are managed efficiently while helping drive service improvement through effective analysis and organisational learning. This role will suit someone who can quickly familiarise themselves with established processes, systems and governance frameworks, enabling them to make an immediate impact. You will coordinate the end-to-end management of external feedback and complaints, ensuring each case is acknowledged promptly, allocated to the appropriate service area, progressed within agreed timescales and escalated where necessary. Working collaboratively with colleagues across a range of operational and corporate teams, you will act as the central point of coordination throughout the complaints process, monitoring progress, maintaining accurate records and ensuring responses are delivered to a consistently high standard. Alongside complaints coordination, you will play an important role in analysing feedback to identify trends, themes and opportunities for organisational learning. You will produce reports and management information that help improve services, strengthen governance and support continuous improvement across the organisation. Experience undertaking root cause analysis and identifying recurring issues would therefore be highly advantageous. The successful candidate will have previous experience managing end-to-end complaints or feedback processes, ideally within the charity, healthcare, healthcare regulation or wider public sector. You will be highly organised, proactive and able to build positive relationships across a diverse range of stakeholders while managing multiple cases simultaneously. Job Details Job Title: Feedback & Complaints Officer Location: Remote / Hybrid (Ideally 20% in Birmingham or London) Rate: £19.25 - £21.50 per hour (Umbrella) Contract Type: Temporary (2 Months - with opportunity to apply for the permanent position) Hours: Full-Time (35 Hours) Key Responsibilities Coordinate the organisation's end-to-end feedback and complaints process. Acknowledge, log and monitor complaints, ensuring accurate records are maintained throughout. Allocate cases to the appropriate teams and coordinate responses within agreed deadlines. Escalate complex or overdue matters where appropriate. Liaise with stakeholders across the organisation to ensure timely and high-quality complaint resolution. Monitor compliance with internal processes, governance frameworks and service standards. Analyse complaints and feedback to identify trends, recurring themes and opportunities for improvement. Produce management information, reports and performance data to support organisational learning. Contribute to continuous improvement of complaints processes and feedback systems. Support wider quality assurance and governance activities where required. Candidate Profile Previous experience managing end-to-end complaints or feedback processes. Ability to quickly understand and apply organisational processes, policies and governance frameworks. Strong organisational skills with the ability to manage multiple cases and competing deadlines. Excellent stakeholder management and communication skills. Experience maintaining accurate case records and coordinating responses across multiple teams. Strong attention to detail and commitment to delivering high-quality customer service. Experience analysing complaints data, identifying trends and supporting service improvement. Experience conducting root cause analysis and producing management reports would be highly desirable. Previous experience within healthcare, healthcare regulation, charities or the wider public sector would be advantageous. Why Apply? This is an excellent opportunity to join a values-driven organisation where you'll play an important role in improving the experience of service users through effective complaints management and organisational learning. With the opportunity to apply for the permanent position, this assignment also offers the potential for longer-term career development. If you are interested in this opportunity, please contact Alfie Robinson at Morgan Hunt for more information. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Aug 23, 2026
Full time
Morgan Hunt are currently working with a national healthcare charity in their search for an interim Feedback & Complaints Officer to join on an initial 2-month temporary assignment. This is an excellent opportunity for an experienced complaints professional to take ownership of an organisation-wide feedback and complaints process, ensuring cases are managed efficiently while helping drive service improvement through effective analysis and organisational learning. This role will suit someone who can quickly familiarise themselves with established processes, systems and governance frameworks, enabling them to make an immediate impact. You will coordinate the end-to-end management of external feedback and complaints, ensuring each case is acknowledged promptly, allocated to the appropriate service area, progressed within agreed timescales and escalated where necessary. Working collaboratively with colleagues across a range of operational and corporate teams, you will act as the central point of coordination throughout the complaints process, monitoring progress, maintaining accurate records and ensuring responses are delivered to a consistently high standard. Alongside complaints coordination, you will play an important role in analysing feedback to identify trends, themes and opportunities for organisational learning. You will produce reports and management information that help improve services, strengthen governance and support continuous improvement across the organisation. Experience undertaking root cause analysis and identifying recurring issues would therefore be highly advantageous. The successful candidate will have previous experience managing end-to-end complaints or feedback processes, ideally within the charity, healthcare, healthcare regulation or wider public sector. You will be highly organised, proactive and able to build positive relationships across a diverse range of stakeholders while managing multiple cases simultaneously. Job Details Job Title: Feedback & Complaints Officer Location: Remote / Hybrid (Ideally 20% in Birmingham or London) Rate: £19.25 - £21.50 per hour (Umbrella) Contract Type: Temporary (2 Months - with opportunity to apply for the permanent position) Hours: Full-Time (35 Hours) Key Responsibilities Coordinate the organisation's end-to-end feedback and complaints process. Acknowledge, log and monitor complaints, ensuring accurate records are maintained throughout. Allocate cases to the appropriate teams and coordinate responses within agreed deadlines. Escalate complex or overdue matters where appropriate. Liaise with stakeholders across the organisation to ensure timely and high-quality complaint resolution. Monitor compliance with internal processes, governance frameworks and service standards. Analyse complaints and feedback to identify trends, recurring themes and opportunities for improvement. Produce management information, reports and performance data to support organisational learning. Contribute to continuous improvement of complaints processes and feedback systems. Support wider quality assurance and governance activities where required. Candidate Profile Previous experience managing end-to-end complaints or feedback processes. Ability to quickly understand and apply organisational processes, policies and governance frameworks. Strong organisational skills with the ability to manage multiple cases and competing deadlines. Excellent stakeholder management and communication skills. Experience maintaining accurate case records and coordinating responses across multiple teams. Strong attention to detail and commitment to delivering high-quality customer service. Experience analysing complaints data, identifying trends and supporting service improvement. Experience conducting root cause analysis and producing management reports would be highly desirable. Previous experience within healthcare, healthcare regulation, charities or the wider public sector would be advantageous. Why Apply? This is an excellent opportunity to join a values-driven organisation where you'll play an important role in improving the experience of service users through effective complaints management and organisational learning. With the opportunity to apply for the permanent position, this assignment also offers the potential for longer-term career development. If you are interested in this opportunity, please contact Alfie Robinson at Morgan Hunt for more information. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
In-house Legal Counsel Reports to: Chief Financial Officer Location: Hybrid -Newmarket - 2 days on-site, 2 days WFH Hours: 32 hours across a 4-day week (no salary sacrifice) Salary: £80,000 - £90,000 Product: Group Level, Wonde, Evouchers & Secure Schools Who we are and what is important to us: Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools. Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier. The three brands run independently with the autonomy to continue to prosper, although as part of the Beyond team, you'll join a wider, supportive environment where you'll be able to pull on the expertise and capabilities of the group. We do not limit ourselves to standing still. We look ahead and strive to disrupt the sector we operate in. We believe technology should not be complicated or overwhelming. It should do what it says - quickly, safely and efficiently. Job snapshot: As Beyond's Senior In-house Legal Counsel, you will be the business's go-to legal expert, working as a standalone specialist responsible for a broad range of legal matters across the group and its global, international operations. This is a hands-on, commercially minded role: you will handle day-to-day legal work yourself, provide strategic guidance at leadership level, and build the playbooks, tools, and AI-enabled processes that let the wider business handle simpler matters with confidence. This is a great opportunity for an experienced legal professional to have real ownership and influence across a growing technology group. You'll have the autonomy to shape how legal works across Beyond, work closely with senior leadership and play a key role in supporting the continued growth of our products and international operations What you'll be doing: Provide pragmatic legal advice across corporate governance, commercial contracts, data privacy, and employment-related matters, acting as the first point of contact for legal queries across the business. Draft, review, negotiate, and be the first point of contact for a variety of commercial global contracts across all of Beyond's products, taking personal ownership of the more complex, high-value, or novel agreements, including SaaS agreements, licensing agreements, and partnership deals. Support the building out of a commercial contract playbook and provide training so the sales team has the knowledge and confidence to handle less complex contracts themselves, using AI tools to support consistency, speed, and quality control. Lead the control and management of a Contract Lifecycle Management (CLM) system across Beyond's product range, owning templates, workflows, and approval routes, and using it to give the business clear visibility of contract status and risk. Identify and implement opportunities to use AI to automate legal work where it is safe and appropriate to do so. Advise on risk management and dispute resolution, ensuring minimal legal exposure for Beyond. Stay updated on relevant legal developments in the tech industry, particularly around data protection (GDPR) and other emerging regulatory frameworks. Act as a liaison with external legal counsel on specialised issues and litigation matters when required. Serve as a trusted advisor to internal departments, including HR, Information Security, Finance, and Product, to align legal advice with Beyond's objectives. What we're hoping you'll bring: UK-qualified lawyer, with several years' post-qualification experience, ideally including in-house time within a technology or SaaS business. Comfortable operating as a standalone legal function, taking full ownership of a wide range of responsibilities without close oversight. Ability to balance legal risks with commercial objectives and offer pragmatic, business-friendly solutions. Strong interpersonal skills with the ability to build trust and rapport across different teams. Commercially savvy with a deep understanding of the tech industry and its evolving legal landscape. Good working knowledge & understanding of data protection laws (GDPR, CCPA) and related privacy regulations, especially how they apply to tech products and services. Hands-on experience with a Contract Lifecycle Management (CLM) system, ideally having owned, implemented, or embedded one. A genuine interest in using AI and legal technology to work more efficiently, with the judgement to identify where automation can safely replace manual legal work and where it cannot. Solid experience advising on regulatory issues, ensuring Beyond remains compliant with evolving legal requirements. Excellent written and verbal communication, with the ability to convey complex legal issues clearly and concisely to non-legal stakeholders. A solution-oriented mindset, capable of offering practical legal advice that balances risk with commercial priorities. A self-starter who takes initiative and can handle a wide range of responsibilities without constant oversight, with a readiness to engage in both strategic and day-to-day legal tasks. High attention to detail in legal drafting, review, and compliance, ensuring accuracy and thoroughness in all legal matters. Comfortable working in a fast-moving, ever-changing environment, with the ability to pivot quickly and manage competing priorities under tight deadlines. A high level of integrity, maintaining confidentiality, and ensuring the company's best interests are upheld at all times. What you'll get: Beyond is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience. We value, support and champion those we work with - promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensuring our work environment is the best it can be. We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard: 4-day working week Flexible working schedule/work-from-home opportunities On-site gym facilities at HQ Buying and selling holiday scheme Additional holiday for length of service Employee-assisted programme Group life assurance (Death in service) Will-writing assistance scheme Company pool cars at HQ Payroll giving scheme enabling you to support charities of your choice through tax-efficient salary donations Health cash plan, covering everyday health treatments On-site trained mental health and well-being champions Monthly lunch club (on us) Discounted retail vouchers via employee savings platform Comprehensive wellness programmes Enhanced maternity, paternity and adoption benefits Electric car scheme & on-site EV charging Cycle to Work Scheme Eye examination scheme Financial contribution to the setup of work-from-home environments Use of new and leading technology in the form of Apple products Frequent company-funded social events Office closure between Christmas & New Year Access to continuous learning and development opportunities Comprehensive employee referral scheme Casual Dress Code Free healthy snacks & barista coffee In addition to the above, you'll have access to our 'take your pick' benefits scheme, which is tailored specifically to you and includes: Enhanced pension payments Retail vouchers Private medical insurance Dental plan Enhanced Health Cash Plan If you're selected, we'll guide you through the following checks as part of our offer process: DBS Check: Verification of criminal records. Right to Work: Confirmation of legal work eligibility. References: Automated verification based on HMRC records. At Beyond, we celebrate diversity and are committed to being an equal-opportunity employer. We welcome candidates from all walks of life. If you need any accommodations during the application process, please don't hesitate to call or email us.
Aug 22, 2026
Full time
In-house Legal Counsel Reports to: Chief Financial Officer Location: Hybrid -Newmarket - 2 days on-site, 2 days WFH Hours: 32 hours across a 4-day week (no salary sacrifice) Salary: £80,000 - £90,000 Product: Group Level, Wonde, Evouchers & Secure Schools Who we are and what is important to us: Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools. Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier. The three brands run independently with the autonomy to continue to prosper, although as part of the Beyond team, you'll join a wider, supportive environment where you'll be able to pull on the expertise and capabilities of the group. We do not limit ourselves to standing still. We look ahead and strive to disrupt the sector we operate in. We believe technology should not be complicated or overwhelming. It should do what it says - quickly, safely and efficiently. Job snapshot: As Beyond's Senior In-house Legal Counsel, you will be the business's go-to legal expert, working as a standalone specialist responsible for a broad range of legal matters across the group and its global, international operations. This is a hands-on, commercially minded role: you will handle day-to-day legal work yourself, provide strategic guidance at leadership level, and build the playbooks, tools, and AI-enabled processes that let the wider business handle simpler matters with confidence. This is a great opportunity for an experienced legal professional to have real ownership and influence across a growing technology group. You'll have the autonomy to shape how legal works across Beyond, work closely with senior leadership and play a key role in supporting the continued growth of our products and international operations What you'll be doing: Provide pragmatic legal advice across corporate governance, commercial contracts, data privacy, and employment-related matters, acting as the first point of contact for legal queries across the business. Draft, review, negotiate, and be the first point of contact for a variety of commercial global contracts across all of Beyond's products, taking personal ownership of the more complex, high-value, or novel agreements, including SaaS agreements, licensing agreements, and partnership deals. Support the building out of a commercial contract playbook and provide training so the sales team has the knowledge and confidence to handle less complex contracts themselves, using AI tools to support consistency, speed, and quality control. Lead the control and management of a Contract Lifecycle Management (CLM) system across Beyond's product range, owning templates, workflows, and approval routes, and using it to give the business clear visibility of contract status and risk. Identify and implement opportunities to use AI to automate legal work where it is safe and appropriate to do so. Advise on risk management and dispute resolution, ensuring minimal legal exposure for Beyond. Stay updated on relevant legal developments in the tech industry, particularly around data protection (GDPR) and other emerging regulatory frameworks. Act as a liaison with external legal counsel on specialised issues and litigation matters when required. Serve as a trusted advisor to internal departments, including HR, Information Security, Finance, and Product, to align legal advice with Beyond's objectives. What we're hoping you'll bring: UK-qualified lawyer, with several years' post-qualification experience, ideally including in-house time within a technology or SaaS business. Comfortable operating as a standalone legal function, taking full ownership of a wide range of responsibilities without close oversight. Ability to balance legal risks with commercial objectives and offer pragmatic, business-friendly solutions. Strong interpersonal skills with the ability to build trust and rapport across different teams. Commercially savvy with a deep understanding of the tech industry and its evolving legal landscape. Good working knowledge & understanding of data protection laws (GDPR, CCPA) and related privacy regulations, especially how they apply to tech products and services. Hands-on experience with a Contract Lifecycle Management (CLM) system, ideally having owned, implemented, or embedded one. A genuine interest in using AI and legal technology to work more efficiently, with the judgement to identify where automation can safely replace manual legal work and where it cannot. Solid experience advising on regulatory issues, ensuring Beyond remains compliant with evolving legal requirements. Excellent written and verbal communication, with the ability to convey complex legal issues clearly and concisely to non-legal stakeholders. A solution-oriented mindset, capable of offering practical legal advice that balances risk with commercial priorities. A self-starter who takes initiative and can handle a wide range of responsibilities without constant oversight, with a readiness to engage in both strategic and day-to-day legal tasks. High attention to detail in legal drafting, review, and compliance, ensuring accuracy and thoroughness in all legal matters. Comfortable working in a fast-moving, ever-changing environment, with the ability to pivot quickly and manage competing priorities under tight deadlines. A high level of integrity, maintaining confidentiality, and ensuring the company's best interests are upheld at all times. What you'll get: Beyond is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience. We value, support and champion those we work with - promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensuring our work environment is the best it can be. We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard: 4-day working week Flexible working schedule/work-from-home opportunities On-site gym facilities at HQ Buying and selling holiday scheme Additional holiday for length of service Employee-assisted programme Group life assurance (Death in service) Will-writing assistance scheme Company pool cars at HQ Payroll giving scheme enabling you to support charities of your choice through tax-efficient salary donations Health cash plan, covering everyday health treatments On-site trained mental health and well-being champions Monthly lunch club (on us) Discounted retail vouchers via employee savings platform Comprehensive wellness programmes Enhanced maternity, paternity and adoption benefits Electric car scheme & on-site EV charging Cycle to Work Scheme Eye examination scheme Financial contribution to the setup of work-from-home environments Use of new and leading technology in the form of Apple products Frequent company-funded social events Office closure between Christmas & New Year Access to continuous learning and development opportunities Comprehensive employee referral scheme Casual Dress Code Free healthy snacks & barista coffee In addition to the above, you'll have access to our 'take your pick' benefits scheme, which is tailored specifically to you and includes: Enhanced pension payments Retail vouchers Private medical insurance Dental plan Enhanced Health Cash Plan If you're selected, we'll guide you through the following checks as part of our offer process: DBS Check: Verification of criminal records. Right to Work: Confirmation of legal work eligibility. References: Automated verification based on HMRC records. At Beyond, we celebrate diversity and are committed to being an equal-opportunity employer. We welcome candidates from all walks of life. If you need any accommodations during the application process, please don't hesitate to call or email us.
Strategic To work with, and advise the Executive Director of Governance and Assurance in respect to the long term strategic planning of Legal Services at the Trust, using specialist knowledge of the law and best practice. To deputise for the Executive Director of Governance and Assurance as required, including attendance and the provision of advice at Chief Officer Group, Trust Board and Board Committees. Operational To have final professional and managerial responsibility for all advice given within the Legal Services Department. To act as the legal expert for the Trust, managing all aspects of the Legal Services Department, providing legal advice across a broad range of areas including clinical negligence, Coroners Inquests, Insurance, employers and public liability, consent, Powers of Attorney, Wills and other healthcare law issues. To ensure that the Legal Service provided is effective and provides value for money for the Trust. To monitor and scrutinise all legal activity and spend across the Trust to develop a clear understanding of the needs of the Trust and costs involved, making recommendations where necessary to rationalise services. To be responsible for the management of all claims and inquest within the Trust, receiving, monitoring and ensuring compliance with the reporting and handling of such matters; analysing complex and conflicting information and seeking clinical input into clinical negligence claims. To liaise with external stakeholders on legal matters, including formal negotiations to secure the most advantageous outcome for the Trust. To represent the Trust at court and Coroners Inquests, providing support and guidance to Trust staff that may be called to give evidence and analysing/interpreting evidence in order to make decisions on the management of the inquest. To act as a confident advocate, including the ability to examine and cross-examine witnesses, present evidence and make submissions/representations to the Coroner on relevant law, as necessary, in the Coroners Court and before a jury. To understand the medical complexities of each case in conjunction with senior clinicians and recognise potentially problematic areas, both clinically and legally, which may require further investigation and reporting for the purposes of the inquest. To be accountable for ensuring that the Trust makes an application to the High Court and Court of Protection in cases where legal protection is required for the Trust and its staff to avoid civil and criminal liability. To ensure that the Legal Services Department acts with the appropriate level of urgency, sensitivity and responsibility, in preparation of High Court/Court of Protection applications. This will involve analysis and interpretation of highly complex legal principles and application of these to complex factual matrices and negotiating and advising (involving comparison of a range of outcome options) on the resolution of these highly contentious matters, bearing in mind the desired outcome for the Trust. For further details please see the attached job description. Coventry and Warwickshire Partnership Trust
Aug 22, 2026
Full time
Strategic To work with, and advise the Executive Director of Governance and Assurance in respect to the long term strategic planning of Legal Services at the Trust, using specialist knowledge of the law and best practice. To deputise for the Executive Director of Governance and Assurance as required, including attendance and the provision of advice at Chief Officer Group, Trust Board and Board Committees. Operational To have final professional and managerial responsibility for all advice given within the Legal Services Department. To act as the legal expert for the Trust, managing all aspects of the Legal Services Department, providing legal advice across a broad range of areas including clinical negligence, Coroners Inquests, Insurance, employers and public liability, consent, Powers of Attorney, Wills and other healthcare law issues. To ensure that the Legal Service provided is effective and provides value for money for the Trust. To monitor and scrutinise all legal activity and spend across the Trust to develop a clear understanding of the needs of the Trust and costs involved, making recommendations where necessary to rationalise services. To be responsible for the management of all claims and inquest within the Trust, receiving, monitoring and ensuring compliance with the reporting and handling of such matters; analysing complex and conflicting information and seeking clinical input into clinical negligence claims. To liaise with external stakeholders on legal matters, including formal negotiations to secure the most advantageous outcome for the Trust. To represent the Trust at court and Coroners Inquests, providing support and guidance to Trust staff that may be called to give evidence and analysing/interpreting evidence in order to make decisions on the management of the inquest. To act as a confident advocate, including the ability to examine and cross-examine witnesses, present evidence and make submissions/representations to the Coroner on relevant law, as necessary, in the Coroners Court and before a jury. To understand the medical complexities of each case in conjunction with senior clinicians and recognise potentially problematic areas, both clinically and legally, which may require further investigation and reporting for the purposes of the inquest. To be accountable for ensuring that the Trust makes an application to the High Court and Court of Protection in cases where legal protection is required for the Trust and its staff to avoid civil and criminal liability. To ensure that the Legal Services Department acts with the appropriate level of urgency, sensitivity and responsibility, in preparation of High Court/Court of Protection applications. This will involve analysis and interpretation of highly complex legal principles and application of these to complex factual matrices and negotiating and advising (involving comparison of a range of outcome options) on the resolution of these highly contentious matters, bearing in mind the desired outcome for the Trust. For further details please see the attached job description. Coventry and Warwickshire Partnership Trust
Operations Support & Compliance Officer Location: Near Royston, Hertfordshire Salary: £28,000 to £30,000 per annum, depending on experience Hours: 25 to 30 hours per week, with full-time applications also considered Contract: Permanent Working pattern: Hybrid, with Mondays and Fridays working from home Holiday: 28 days' annual leave plus a Christmas shutdown, in addition to your holiday allowance Driving requirement: Due to the office location, you will need your own transport The Opportunity We are recruiting for an experienced and highly organised Operations Support & Compliance Officer to join a well-established professional services organisation based near Royston. This is a varied and responsible position that combines compliance, operational support, associate onboarding, information security administration, Health & Safety coordination and general office support. You will work closely with internal teams, external associates and other stakeholders, helping to ensure that regulatory, operational and information security requirements are consistently maintained. The organisation is open to candidates looking for 25 to 30 hours per week , as well as those seeking a full-time opportunity , making this an excellent option for someone looking for a role with flexibility. Key Responsibilities Compliance and HR Administration Supporting with HR compliance requirements for employees and external associates Maintaining accurate records and tracking mandatory documentation Handling sensitive and confidential information with professionalism and discretion Responding to day-to-day compliance queries Ensuring actions, records and documentation are completed accurately and within agreed timescales Associate Recruitment and Onboarding Supporting recruitment administration, including coordinating interviews, managing initial applications and assessments, and preparing recruitment information Coordinating onboarding processes, including documentation, inductions, contracts, BPSS checks and security clearance administration Carrying out periodic compliance reviews and collating quality, skills and feedback information Supporting quality assurance and supervision processes Helping to coordinate associate communications, networking activities, newsletters and online resources Supporting the analysis of capacity, skills availability, utilisation and future recruitment requirements Coordinating offboarding processes, including account closures and data clean-up in line with retention requirements Information Security Acting as a first point of contact for information security queries from internal colleagues and external associates Monitoring information security inboxes and ensuring enquiries or actions are directed appropriately Supporting the administration and maintenance of the Information Security Management System Tracking security-related actions and ensuring they are updated accurately Following up with stakeholders to obtain information and progress outstanding tasks Promoting the importance of effective information security and compliance throughout the organisation Supporting internal ISO audits, compliance reviews and action tracking Providing administrative cover for designated information security activities when required Health & Safety and Office Support Maintaining Health & Safety records Coordinating workplace inspections Tracking mandatory training Supporting risk assessment reviews Assisting with accident and incident reporting Monitoring and ordering office supplies Providing general administrative support across the organisation Coordinating meetings, maintaining governance records and assisting with organisational projects About You To be successful in this role, you will ideally have: Previous experience within an administration, operations, compliance or coordination role Excellent attention to detail and a highly organised approach The ability to manage several priorities and meet deadlines A high level of integrity, discretion and professionalism Experience of handling confidential or sensitive information Strong Microsoft 365 skills Excellent written and verbal communication skills Confidence communicating with colleagues, external associates and other stakeholders The ability to work independently while contributing to a wider team Previous experience in any of the following would be advantageous, although not essential: Working within an ISO 27001 environment Information security or compliance administration BPSS checks or security clearance administration Health & Safety support Risk identification and mitigation Working with associates, contractors or freelancers What's on Offer? Salary of £28,000 to £30,000 , depending on experience 28 days' annual leave An additional Christmas shutdown , which does not come out of your holiday allowance Hybrid working, with Mondays and Fridays from home Flexibility to consider both reduced hours and full-time applications A permanent position within an established professional services organisation A varied role with genuine involvement across operations, compliance, information security and people processes The opportunity to develop broader experience within a supportive and professional working environment Additional Information The office is based in a rural location near Royston. Due to limited public transport and the location of the office, applicants will need to have a driving licence and access to their own vehicle. If you are a thorough, dependable and highly organised individual who enjoys taking ownership, supporting others and keeping important processes on track, we would love to hear from you. Apply today by submitting your CV, or contact our recruitment team for a confidential discussion about the role.
Aug 22, 2026
Full time
Operations Support & Compliance Officer Location: Near Royston, Hertfordshire Salary: £28,000 to £30,000 per annum, depending on experience Hours: 25 to 30 hours per week, with full-time applications also considered Contract: Permanent Working pattern: Hybrid, with Mondays and Fridays working from home Holiday: 28 days' annual leave plus a Christmas shutdown, in addition to your holiday allowance Driving requirement: Due to the office location, you will need your own transport The Opportunity We are recruiting for an experienced and highly organised Operations Support & Compliance Officer to join a well-established professional services organisation based near Royston. This is a varied and responsible position that combines compliance, operational support, associate onboarding, information security administration, Health & Safety coordination and general office support. You will work closely with internal teams, external associates and other stakeholders, helping to ensure that regulatory, operational and information security requirements are consistently maintained. The organisation is open to candidates looking for 25 to 30 hours per week , as well as those seeking a full-time opportunity , making this an excellent option for someone looking for a role with flexibility. Key Responsibilities Compliance and HR Administration Supporting with HR compliance requirements for employees and external associates Maintaining accurate records and tracking mandatory documentation Handling sensitive and confidential information with professionalism and discretion Responding to day-to-day compliance queries Ensuring actions, records and documentation are completed accurately and within agreed timescales Associate Recruitment and Onboarding Supporting recruitment administration, including coordinating interviews, managing initial applications and assessments, and preparing recruitment information Coordinating onboarding processes, including documentation, inductions, contracts, BPSS checks and security clearance administration Carrying out periodic compliance reviews and collating quality, skills and feedback information Supporting quality assurance and supervision processes Helping to coordinate associate communications, networking activities, newsletters and online resources Supporting the analysis of capacity, skills availability, utilisation and future recruitment requirements Coordinating offboarding processes, including account closures and data clean-up in line with retention requirements Information Security Acting as a first point of contact for information security queries from internal colleagues and external associates Monitoring information security inboxes and ensuring enquiries or actions are directed appropriately Supporting the administration and maintenance of the Information Security Management System Tracking security-related actions and ensuring they are updated accurately Following up with stakeholders to obtain information and progress outstanding tasks Promoting the importance of effective information security and compliance throughout the organisation Supporting internal ISO audits, compliance reviews and action tracking Providing administrative cover for designated information security activities when required Health & Safety and Office Support Maintaining Health & Safety records Coordinating workplace inspections Tracking mandatory training Supporting risk assessment reviews Assisting with accident and incident reporting Monitoring and ordering office supplies Providing general administrative support across the organisation Coordinating meetings, maintaining governance records and assisting with organisational projects About You To be successful in this role, you will ideally have: Previous experience within an administration, operations, compliance or coordination role Excellent attention to detail and a highly organised approach The ability to manage several priorities and meet deadlines A high level of integrity, discretion and professionalism Experience of handling confidential or sensitive information Strong Microsoft 365 skills Excellent written and verbal communication skills Confidence communicating with colleagues, external associates and other stakeholders The ability to work independently while contributing to a wider team Previous experience in any of the following would be advantageous, although not essential: Working within an ISO 27001 environment Information security or compliance administration BPSS checks or security clearance administration Health & Safety support Risk identification and mitigation Working with associates, contractors or freelancers What's on Offer? Salary of £28,000 to £30,000 , depending on experience 28 days' annual leave An additional Christmas shutdown , which does not come out of your holiday allowance Hybrid working, with Mondays and Fridays from home Flexibility to consider both reduced hours and full-time applications A permanent position within an established professional services organisation A varied role with genuine involvement across operations, compliance, information security and people processes The opportunity to develop broader experience within a supportive and professional working environment Additional Information The office is based in a rural location near Royston. Due to limited public transport and the location of the office, applicants will need to have a driving licence and access to their own vehicle. If you are a thorough, dependable and highly organised individual who enjoys taking ownership, supporting others and keeping important processes on track, we would love to hear from you. Apply today by submitting your CV, or contact our recruitment team for a confidential discussion about the role.
Information Security & Assurance Officer Salary: up to 50,000 + 15% Project Uplift + Company Car/Car Allowance Location: Suffolk (onsite) REED Technology are recruiting for an Information Security & Assurance Officer to join a major UK infrastructure programme. This is a fantastic opportunity for an information security professional who enjoys balancing security governance, compliance and assurance with oversight of operational cyber security activities. You'll play a key role in maintaining the organisation's Information Security Management System (ISMS), ensuring compliance with recognised security frameworks, managing risk and assurance activities, and acting as a trusted adviser to both technical and non-technical stakeholders. This role would suit someone with experience in Information Security, GRC, Information Assurance or Cyber Security who is looking to develop their career within a highly regulated and complex environment. Key Responsibilities Own and maintain the Information Security Management System (ISMS) Ensure compliance with ISO 27001, GDPR and wider security governance requirements Develop and maintain security policies, standards and procedures Conduct security risk assessments and support internal and external audits Manage supplier and third-party security assurance activities Provide oversight of Microsoft 365 security controls, including identity and access management, MFA, endpoint protection and monitoring Work closely with SOC and security service providers to support incident management and response activities Produce security reports, dashboards and assurance documentation for senior stakeholders Deliver security awareness initiatives across the organisation Support continuous improvement of security controls, processes and governance frameworks About You We're interested in speaking with candidates who can demonstrate experience in: Information Security Governance, Risk and Compliance (GRC) Information Security Assurance and risk management ISO 27001 and Information Security Management Systems (ISMS) GDPR and data protection requirements Security audits, compliance reviews and assurance activities Supplier or third-party security assessments Security incident management and response processes Microsoft security technologies such as Defender, Sentinel, Entra ID or similar platforms Building strong relationships with stakeholders at all levels Desirable Experience Cyber Essentials or Cyber Essentials Plus NIST Cyber Security Framework Experience within infrastructure, utilities, energy, defence, engineering, financial services or other regulated sectors Professional certifications such as CISSP, CISM, ISO 27001 Lead Auditor/Implementer, Security+ or equivalent What's on Offer? 15% project uplift paid monthly Company car or car allowance Annual bonus Private medical insurance Life assurance Enhanced pension contributions 25 days annual leave plus bank holidays Additional holiday purchase scheme Professional memberships paid Ongoing training and development opportunities This is an excellent opportunity to join a high-profile programme where you'll have real ownership of information security governance and assurance, while contributing to the success of a nationally significant project. If you are interested, apply using the link provided.
Aug 21, 2026
Full time
Information Security & Assurance Officer Salary: up to 50,000 + 15% Project Uplift + Company Car/Car Allowance Location: Suffolk (onsite) REED Technology are recruiting for an Information Security & Assurance Officer to join a major UK infrastructure programme. This is a fantastic opportunity for an information security professional who enjoys balancing security governance, compliance and assurance with oversight of operational cyber security activities. You'll play a key role in maintaining the organisation's Information Security Management System (ISMS), ensuring compliance with recognised security frameworks, managing risk and assurance activities, and acting as a trusted adviser to both technical and non-technical stakeholders. This role would suit someone with experience in Information Security, GRC, Information Assurance or Cyber Security who is looking to develop their career within a highly regulated and complex environment. Key Responsibilities Own and maintain the Information Security Management System (ISMS) Ensure compliance with ISO 27001, GDPR and wider security governance requirements Develop and maintain security policies, standards and procedures Conduct security risk assessments and support internal and external audits Manage supplier and third-party security assurance activities Provide oversight of Microsoft 365 security controls, including identity and access management, MFA, endpoint protection and monitoring Work closely with SOC and security service providers to support incident management and response activities Produce security reports, dashboards and assurance documentation for senior stakeholders Deliver security awareness initiatives across the organisation Support continuous improvement of security controls, processes and governance frameworks About You We're interested in speaking with candidates who can demonstrate experience in: Information Security Governance, Risk and Compliance (GRC) Information Security Assurance and risk management ISO 27001 and Information Security Management Systems (ISMS) GDPR and data protection requirements Security audits, compliance reviews and assurance activities Supplier or third-party security assessments Security incident management and response processes Microsoft security technologies such as Defender, Sentinel, Entra ID or similar platforms Building strong relationships with stakeholders at all levels Desirable Experience Cyber Essentials or Cyber Essentials Plus NIST Cyber Security Framework Experience within infrastructure, utilities, energy, defence, engineering, financial services or other regulated sectors Professional certifications such as CISSP, CISM, ISO 27001 Lead Auditor/Implementer, Security+ or equivalent What's on Offer? 15% project uplift paid monthly Company car or car allowance Annual bonus Private medical insurance Life assurance Enhanced pension contributions 25 days annual leave plus bank holidays Additional holiday purchase scheme Professional memberships paid Ongoing training and development opportunities This is an excellent opportunity to join a high-profile programme where you'll have real ownership of information security governance and assurance, while contributing to the success of a nationally significant project. If you are interested, apply using the link provided.
Head of Governance, Risk and Assurance (1256) At Ambitious about Autism, we're currently looking for a Head of Risk, Governance and Assurance to join our team. You'll lead the organisation's governance, compliance, legal, risk and assurance functions, ensuring robust frameworks and controls are in place to support the delivery of our mission. You'll act as the organisation's lead adviser on governance and regulatory matters, maintaining effective relationships with trustees, governing bodies, regulators, legal advisers, auditors and insurers. You'll ensure compliance with statutory and regulatory requirements, uphold high standards of corporate governance, and oversee the management of legal, contractual, operational and reputational risk. You'll provide strategic oversight of governance, risk management, internal audit, insurance and contractual arrangements, strengthening organisational accountability, supporting informed decision-making and promoting a culture of compliance and continuous improvement across the organisation. We are looking for someone who has: Significant experience in governance, company secretarial practice, compliance, risk or a related discipline. Significant experience leading governance and compliance functions within a charity, education or similarly regulated environment. Experience supporting Boards, Trustees, Committees or Governing Bodies, including advising on governance matters and overseeing the production of high-quality governance documentation. Thorough understanding of company secretarial responsibilities and corporate governance best practice including within a Multi Academy Trust or similar. In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more! This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer - , . Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age. Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people. Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online searchmaybecarried out in line with Keeping Children Safe in Education. The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are 'protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in theDBS Filter Guidance.
Aug 20, 2026
Full time
Head of Governance, Risk and Assurance (1256) At Ambitious about Autism, we're currently looking for a Head of Risk, Governance and Assurance to join our team. You'll lead the organisation's governance, compliance, legal, risk and assurance functions, ensuring robust frameworks and controls are in place to support the delivery of our mission. You'll act as the organisation's lead adviser on governance and regulatory matters, maintaining effective relationships with trustees, governing bodies, regulators, legal advisers, auditors and insurers. You'll ensure compliance with statutory and regulatory requirements, uphold high standards of corporate governance, and oversee the management of legal, contractual, operational and reputational risk. You'll provide strategic oversight of governance, risk management, internal audit, insurance and contractual arrangements, strengthening organisational accountability, supporting informed decision-making and promoting a culture of compliance and continuous improvement across the organisation. We are looking for someone who has: Significant experience in governance, company secretarial practice, compliance, risk or a related discipline. Significant experience leading governance and compliance functions within a charity, education or similarly regulated environment. Experience supporting Boards, Trustees, Committees or Governing Bodies, including advising on governance matters and overseeing the production of high-quality governance documentation. Thorough understanding of company secretarial responsibilities and corporate governance best practice including within a Multi Academy Trust or similar. In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more! This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer - , . Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age. Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people. Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online searchmaybecarried out in line with Keeping Children Safe in Education. The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are 'protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in theDBS Filter Guidance.
Team Coordinator Department: SBISL Underwriting Employment Type: Permanent - Full Time Location: Bristol Compensation: £28,000 - £31,000 / year Description SBG are seeking a Team Coordinator to provide proactive administrative, organisational and coordination support to the Chief Underwriting Officer (CUO) and Underwriting Leadership Team (UWLT). This role is responsible for ensuring the efficient day-to-day running of the Underwriting function through effective diary management, meeting coordination, travel planning, communications support and stakeholder engagement. The Team Coordinator will play a key role in maintaining smooth departmental operations, supporting leadership activities, coordinating team events and communications, and ensuring information, records and processes are managed accurately and efficiently. Acting as a trusted point of contact, the role requires excellent organisational skills, attention to detail and the ability to build strong working relationships across the business. This is an exciting opportunity for a highly organised and proactive individual who thrives in a fast-paced environment and enjoys supporting senior stakeholders while contributing to a positive and collaborative team culture. What you'll be responsible for: Provide comprehensive administrative and executive support to the Underwriting Leadership Team (UWLT) and Chief Underwriting Officer (CUO), ensuring the smooth day-to-day operation of the function. Manage complex diaries and schedules, coordinating meetings, appointments, travel arrangements and wider departmental activities. Coordinate domestic and international travel arrangements, including flights, accommodation, ground transportation and visa requirements where applicable. Process and manage UWLT and CUO expenses, credit card reconciliations and expense submissions accurately and within agreed timescales. Maintain and organise departmental documentation, records and SharePoint sites, ensuring information is up to date, accessible and aligned with company policies and data governance requirements. Support the planning and delivery of team events, offsites and social activities, including venue sourcing, logistics, catering and agenda coordination. Organise and coordinate meetings across the Underwriting function, engaging with stakeholders at all levels to ensure seamless scheduling and preparation. Attend key meetings and sub-committees, producing accurate minutes, recording decisions and tracking actions through to completion. Support effective communication across the Underwriting function by coordinating team updates, announcements and key departmental messages. Produce, maintain and distribute departmental newsletters and communications to keep colleagues informed of business updates, achievements and upcoming activities. Support the onboarding of new team members, helping to create a positive and engaging employee experience from day one. Build and maintain effective working relationships with colleagues, leaders and stakeholders across the business. Demonstrate flexibility and adaptability in responding to changing business priorities, managing ad hoc requests and supporting a wide range of administrative and operational activities. Anticipate team and leadership requirements, proactively identifying solutions and taking ownership of tasks to ensure priorities are delivered efficiently and effectively. What you'll need: Strong planning, organisational and time management skills, with the ability to effectively manage multiple priorities and competing deadlines. Ability to prioritise workloads and consistently deliver accurate, high-quality work within agreed timescales. Excellent verbal and written communication skills, with the confidence to engage and build relationships with stakeholders at all levels. Strong interpersonal skills, with the ability to collaborate effectively and maintain positive working relationships across the business. Ability to handle sensitive and confidential information with professionalism, discretion and integrity. Proactive and solutions-focused approach, with the ability to identify needs, take initiative and resolve issues effectively. Strong judgement and decision-making skills, with the confidence to work independently and escalate matters when appropriate. Adaptable and resilient, with the ability to respond positively to changing priorities and a fast-paced working environment. Exceptional attention to detail, ensuring a high degree of accuracy across documentation, communications, records and administrative processes. Strong record management and organisational skills, with the ability to maintain accurate, up-to-date and easily accessible information. Self-motivated and able to work independently, while maintaining consistently high standards and taking ownership of tasks. Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams. Strong PowerPoint skills, with the ability to create professional presentations and materials for senior stakeholders. Experience using SharePoint and collaboration tools to organise, maintain and share information effectively. Confident in the use of approved AI tools to support research, content creation, document preparation and administrative activities, while adhering to company AI, data protection and information security policies. Professional, dependable and trustworthy, with a strong customer-service mindset and commitment to delivering excellent support. Flexible, collaborative and team-oriented, with a positive attitude and commitment to contributing to team success Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day
Aug 20, 2026
Full time
Team Coordinator Department: SBISL Underwriting Employment Type: Permanent - Full Time Location: Bristol Compensation: £28,000 - £31,000 / year Description SBG are seeking a Team Coordinator to provide proactive administrative, organisational and coordination support to the Chief Underwriting Officer (CUO) and Underwriting Leadership Team (UWLT). This role is responsible for ensuring the efficient day-to-day running of the Underwriting function through effective diary management, meeting coordination, travel planning, communications support and stakeholder engagement. The Team Coordinator will play a key role in maintaining smooth departmental operations, supporting leadership activities, coordinating team events and communications, and ensuring information, records and processes are managed accurately and efficiently. Acting as a trusted point of contact, the role requires excellent organisational skills, attention to detail and the ability to build strong working relationships across the business. This is an exciting opportunity for a highly organised and proactive individual who thrives in a fast-paced environment and enjoys supporting senior stakeholders while contributing to a positive and collaborative team culture. What you'll be responsible for: Provide comprehensive administrative and executive support to the Underwriting Leadership Team (UWLT) and Chief Underwriting Officer (CUO), ensuring the smooth day-to-day operation of the function. Manage complex diaries and schedules, coordinating meetings, appointments, travel arrangements and wider departmental activities. Coordinate domestic and international travel arrangements, including flights, accommodation, ground transportation and visa requirements where applicable. Process and manage UWLT and CUO expenses, credit card reconciliations and expense submissions accurately and within agreed timescales. Maintain and organise departmental documentation, records and SharePoint sites, ensuring information is up to date, accessible and aligned with company policies and data governance requirements. Support the planning and delivery of team events, offsites and social activities, including venue sourcing, logistics, catering and agenda coordination. Organise and coordinate meetings across the Underwriting function, engaging with stakeholders at all levels to ensure seamless scheduling and preparation. Attend key meetings and sub-committees, producing accurate minutes, recording decisions and tracking actions through to completion. Support effective communication across the Underwriting function by coordinating team updates, announcements and key departmental messages. Produce, maintain and distribute departmental newsletters and communications to keep colleagues informed of business updates, achievements and upcoming activities. Support the onboarding of new team members, helping to create a positive and engaging employee experience from day one. Build and maintain effective working relationships with colleagues, leaders and stakeholders across the business. Demonstrate flexibility and adaptability in responding to changing business priorities, managing ad hoc requests and supporting a wide range of administrative and operational activities. Anticipate team and leadership requirements, proactively identifying solutions and taking ownership of tasks to ensure priorities are delivered efficiently and effectively. What you'll need: Strong planning, organisational and time management skills, with the ability to effectively manage multiple priorities and competing deadlines. Ability to prioritise workloads and consistently deliver accurate, high-quality work within agreed timescales. Excellent verbal and written communication skills, with the confidence to engage and build relationships with stakeholders at all levels. Strong interpersonal skills, with the ability to collaborate effectively and maintain positive working relationships across the business. Ability to handle sensitive and confidential information with professionalism, discretion and integrity. Proactive and solutions-focused approach, with the ability to identify needs, take initiative and resolve issues effectively. Strong judgement and decision-making skills, with the confidence to work independently and escalate matters when appropriate. Adaptable and resilient, with the ability to respond positively to changing priorities and a fast-paced working environment. Exceptional attention to detail, ensuring a high degree of accuracy across documentation, communications, records and administrative processes. Strong record management and organisational skills, with the ability to maintain accurate, up-to-date and easily accessible information. Self-motivated and able to work independently, while maintaining consistently high standards and taking ownership of tasks. Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams. Strong PowerPoint skills, with the ability to create professional presentations and materials for senior stakeholders. Experience using SharePoint and collaboration tools to organise, maintain and share information effectively. Confident in the use of approved AI tools to support research, content creation, document preparation and administrative activities, while adhering to company AI, data protection and information security policies. Professional, dependable and trustworthy, with a strong customer-service mindset and commitment to delivering excellent support. Flexible, collaborative and team-oriented, with a positive attitude and commitment to contributing to team success Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day
The Head of Central Compliance is a senior leadership role reporting to the Chief Compliance Officer. The role is responsible for leading the central compliance function and ensuring that enterprise-wide compliance frameworks, governance processes, policies, regulatory change oversight, employee compliance arrangements, and assurance activity are effective, proportionate and consistently embedded across the business globally. Lead and develop the Central Compliance team, providing strategic direction, strong people leadership and effective prioritisation across core compliance services. Own and oversee the employee compliance framework, including personal account dealing, gifts and entertainment, outside business interests, conflicts, attestations, training, surveillance and associated governance. Maintain robust compliance policies, standards and procedures, ensuring they remain current, clear, risk-based and aligned to applicable regulatory requirements and business practice. Own and operate the regulatory change framework, ensuring regulatory developments are identified, assessed, allocated, implemented, tracked and reported through appropriate governance. Oversee the Compliance Assurance and Testing framework, including annual planning, thematic reviews, testing methodology, issue validation, management information and escalation of material findings. Provide clear, practical and risk-based advice to senior management, business stakeholders and local Compliance teams, acting as both a trusted advisor and an effective challenge partner. Support the CCO in the effective management of regulatory relationships, regulatory engagement, governance forums and senior management reporting. Represent Compliance on relevant committees and ensure high-quality reporting to management committees, regulated entity boards and risk governance forums. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. What you'll do The role holder shall ensure that all their responsibilities are performed to the highest levels of integrity, quality and transparency and in a manner most likely to promote the success of the Schroders Group, taking into account the interests of key stakeholders including clients, employees, regulators, suppliers and society as a whole. In discharging their principal responsibilities (which may be delegated as appropriate) theHead of Central Complianceshall establish appropriate governance structures for all areas under their control and will hold the following responsibilities: Leadership and governance: Lead the Central Compliance function, establish clear accountability for activities under the role's control, maintain effective governance structures, oversee team performance and ensure delegated responsibilities are documented and appropriately supervised. Employee compliance governance and policies: Own and oversee the employee compliance framework, including personal account dealing, gifts and entertainment, outside business interests, conflicts, attestations, staff compliance surveillance, breach management and management information. Ensure related policies, standards, procedures and systems remain effective, current and consistently applied. Compliance policy framework: Maintain a coherent Compliance policy governance model, track policy review cycles, work with policy owners and subject matter experts, ensure regulatory obligations are reflected in policies, and support effective communication, training and implementation across relevant business areas. Regulatory change and oversight: Own the regulatory change framework, ensuring horizon scanning, impact assessment, allocation of ownership, implementation tracking, governance escalation and closure evidence are robust. Provide oversight of significant regulatory developments and ensure senior management receives clear analysis of impact, risk and required actions. Compliance assurance and testing: Own the Compliance Assurance and Testing framework, including risk-based planning, methodology, execution standards, thematic and global testing reviews, issue reporting, action tracking and validation of remediation. Ensure outputs provide meaningful insight into the effectiveness of controls and compliance with regulatory obligations. Training and awareness: Oversee mandatory Compliance training content, completion tracking, escalation of overdue training and targeted communications to support awareness of key policies, conduct expectations and regulatory developments. Reporting and management information: Produce high-quality, timely and insightful Compliance reporting for the CCO, management committees, risk committees, regulated entity boards and other governance forums, including conduct, employee compliance, regulatory change, assurance findings, thematic risks and material issues. Advisory and stakeholder engagement: Provide pragmatic and risk-based advice to business management, local Compliance teams and control functions; support relevant business-led projects; and help ensure internal systems and controls remain aligned to regulatory expectations. Regulatory and committee engagement: Support the CCO in regulatory engagement, represent Compliance on relevant committees, and ensure material issues are escalated promptly with clear analysis, recommendations and accountability for follow-up actions. Reporting Obligations In discharging their responsibilities, the role holder shall: Ensure the CCO is made aware of material compliance issues, regulatory developments, assurance findings, employee compliance matters and control weaknesses requiring senior management, committee or board attention. Provide clear escalation, recommendations and action tracking for matters requiring remediation, governance approval or regulatory engagement. Provide to the CCO an annual assessment of the function's performance against agreed objectives, including progress against assurance plans, regulatory change delivery and policy governance priorities. Committee Memberships Where applicable, the role holder must fulfil his/her responsibilities for their Committee Memberships Group Regulatory Oversight Committee Any other committees as delegated by the CCO The knowledge, experience and qualifications you need Senior compliance leader with experience operating in a complex, regulated asset management or financial services environment. Strong knowledge of regulatory expectations relating to governance, systems and controls, conduct, conflicts, market conduct, employee compliance, policy frameworks, regulatory change and assurance. Proven ability to lead teams, influence senior stakeholders, drive consistent standards and operate effectively across global and local compliance structures. Able to balance regulatory expectations, business priorities and operational effectiveness while maintaining appropriate independence and challenge. Clear communicator with strong judgement, analytical capability, governance discipline and the ability to produce executive-ready reporting and recommendations. Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 1806 Job Category Risk Compliance & Audit Posting Date 08/17/2026, 07:23 AM Job Schedule Full time Locations 1 London Wall Place, London, EC2Y 5AU, GB
Aug 19, 2026
Full time
The Head of Central Compliance is a senior leadership role reporting to the Chief Compliance Officer. The role is responsible for leading the central compliance function and ensuring that enterprise-wide compliance frameworks, governance processes, policies, regulatory change oversight, employee compliance arrangements, and assurance activity are effective, proportionate and consistently embedded across the business globally. Lead and develop the Central Compliance team, providing strategic direction, strong people leadership and effective prioritisation across core compliance services. Own and oversee the employee compliance framework, including personal account dealing, gifts and entertainment, outside business interests, conflicts, attestations, training, surveillance and associated governance. Maintain robust compliance policies, standards and procedures, ensuring they remain current, clear, risk-based and aligned to applicable regulatory requirements and business practice. Own and operate the regulatory change framework, ensuring regulatory developments are identified, assessed, allocated, implemented, tracked and reported through appropriate governance. Oversee the Compliance Assurance and Testing framework, including annual planning, thematic reviews, testing methodology, issue validation, management information and escalation of material findings. Provide clear, practical and risk-based advice to senior management, business stakeholders and local Compliance teams, acting as both a trusted advisor and an effective challenge partner. Support the CCO in the effective management of regulatory relationships, regulatory engagement, governance forums and senior management reporting. Represent Compliance on relevant committees and ensure high-quality reporting to management committees, regulated entity boards and risk governance forums. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. What you'll do The role holder shall ensure that all their responsibilities are performed to the highest levels of integrity, quality and transparency and in a manner most likely to promote the success of the Schroders Group, taking into account the interests of key stakeholders including clients, employees, regulators, suppliers and society as a whole. In discharging their principal responsibilities (which may be delegated as appropriate) theHead of Central Complianceshall establish appropriate governance structures for all areas under their control and will hold the following responsibilities: Leadership and governance: Lead the Central Compliance function, establish clear accountability for activities under the role's control, maintain effective governance structures, oversee team performance and ensure delegated responsibilities are documented and appropriately supervised. Employee compliance governance and policies: Own and oversee the employee compliance framework, including personal account dealing, gifts and entertainment, outside business interests, conflicts, attestations, staff compliance surveillance, breach management and management information. Ensure related policies, standards, procedures and systems remain effective, current and consistently applied. Compliance policy framework: Maintain a coherent Compliance policy governance model, track policy review cycles, work with policy owners and subject matter experts, ensure regulatory obligations are reflected in policies, and support effective communication, training and implementation across relevant business areas. Regulatory change and oversight: Own the regulatory change framework, ensuring horizon scanning, impact assessment, allocation of ownership, implementation tracking, governance escalation and closure evidence are robust. Provide oversight of significant regulatory developments and ensure senior management receives clear analysis of impact, risk and required actions. Compliance assurance and testing: Own the Compliance Assurance and Testing framework, including risk-based planning, methodology, execution standards, thematic and global testing reviews, issue reporting, action tracking and validation of remediation. Ensure outputs provide meaningful insight into the effectiveness of controls and compliance with regulatory obligations. Training and awareness: Oversee mandatory Compliance training content, completion tracking, escalation of overdue training and targeted communications to support awareness of key policies, conduct expectations and regulatory developments. Reporting and management information: Produce high-quality, timely and insightful Compliance reporting for the CCO, management committees, risk committees, regulated entity boards and other governance forums, including conduct, employee compliance, regulatory change, assurance findings, thematic risks and material issues. Advisory and stakeholder engagement: Provide pragmatic and risk-based advice to business management, local Compliance teams and control functions; support relevant business-led projects; and help ensure internal systems and controls remain aligned to regulatory expectations. Regulatory and committee engagement: Support the CCO in regulatory engagement, represent Compliance on relevant committees, and ensure material issues are escalated promptly with clear analysis, recommendations and accountability for follow-up actions. Reporting Obligations In discharging their responsibilities, the role holder shall: Ensure the CCO is made aware of material compliance issues, regulatory developments, assurance findings, employee compliance matters and control weaknesses requiring senior management, committee or board attention. Provide clear escalation, recommendations and action tracking for matters requiring remediation, governance approval or regulatory engagement. Provide to the CCO an annual assessment of the function's performance against agreed objectives, including progress against assurance plans, regulatory change delivery and policy governance priorities. Committee Memberships Where applicable, the role holder must fulfil his/her responsibilities for their Committee Memberships Group Regulatory Oversight Committee Any other committees as delegated by the CCO The knowledge, experience and qualifications you need Senior compliance leader with experience operating in a complex, regulated asset management or financial services environment. Strong knowledge of regulatory expectations relating to governance, systems and controls, conduct, conflicts, market conduct, employee compliance, policy frameworks, regulatory change and assurance. Proven ability to lead teams, influence senior stakeholders, drive consistent standards and operate effectively across global and local compliance structures. Able to balance regulatory expectations, business priorities and operational effectiveness while maintaining appropriate independence and challenge. Clear communicator with strong judgement, analytical capability, governance discipline and the ability to produce executive-ready reporting and recommendations. Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 1806 Job Category Risk Compliance & Audit Posting Date 08/17/2026, 07:23 AM Job Schedule Full time Locations 1 London Wall Place, London, EC2Y 5AU, GB
Senior Vice President, Regional Operations Full Time London, England, GB Your Role As the Senior Vice President of Regional Operations, a key executive leader responsible for the strategic, commercial, and operational performance of a major global region. This role holds full P&L accountability for the Europe Region (excl Spain), ensuring sustainable growth, operational excellence, and long term competitiveness. Acting as the principal deputy to the Chief Global Operations Officer (CGOO), the SVP assumes full executive authority for global operations in the CGOO's absence and represents the organisation in high level internal and external forums. The SVP ensures that regional strategies, academic programs, and operational delivery align with CEA CAPA's mission, meet partner expectations, and deliver exceptional student outcomes. The role leads a regional leadership team, fostering a commercially astute, operational excellence focused culture that balances growth, quality, compliance, and financial discipline across all jurisdictions, to ensure that the student onsite experience is of the highest standard. What You'll Do Strategic & Commercial Leadership Set the long term strategic direction for the region in alignment with CEA CAPA's global objectives. Hold full P&L ownership, driving revenue growth, margin optimisation, and disciplined cost management. Lead a commercially minded, business focused operating model, ensuring decisions are grounded in data, market intelligence, and enterprise priorities. Depose for the Chief Global Operations Officer, representing global operations in executive forums, board level discussions, and cross functional initiatives. Drive regional strategic planning, including market expansion, new location feasibility assessments, and investment prioritisation. Champion global initiatives across the region, ensuring consistent implementation and alignment with enterprise standards. Represent CEA CAPA (beyond the region) in U.S. partner facing engagements, strengthening institutional relationships and organisational reputation. Executive Regional Leadership Build, lead, and develop a high performing senior leadership team through inclusive recruitment, succession planning, and targeted development. Establish workforce strategies that support regional growth, operational resilience, and long term talent sustainability. Provide executive coaching to regional leaders, fostering agility, accountability, and a culture of continuous improvement. Oversee crisis management and major student related escalations, ensuring coordinated, timely, and risk aware responses. Maintain strong communication channels across international sites and the Global Support Office, ensuring alignment and transparency. To effectively work across a cross functional group of key stakeholders in order to support increased efficiency, operational delivery and student satisfaction. Key global operations stakeholders being - regional leaders, finance director, commercial director. Cross functional stakeholders - Academics, Program Delivery, H&S, legal & compliance, finance, people operations, etc. Lead key projects representing Europe region and the wider global operations function as appropriate. Regional Program & Academic Oversight Ensure all regional programming meets the highest standards of academic quality, accreditation requirements, and student experience expectations. Partner with Global Academic Affairs to shape curriculum innovation and continuous improvement, ensuring relevance, rigor, and global alignment. Oversee the regional continuous improvement process, using evaluations, observations, and stakeholder feedback to drive enhancements. Provide executive oversight of KPIs/OKRs for regional directors, ensuring performance targets are met and improvement plans executed. Lead escalated forecasting, capacity planning, and scenario modelling to support organisational decision making. Operational Excellence & Risk Management Ensure the efficient, compliant, and high quality operation of all study centers and partner locations. Oversee regional implementation of global operational, financial, and administrative initiatives. Identify operational risks and lead the development of mitigation strategies across safety, compliance, legal, and reputational domains. Provide executive oversight of vendor management, particularly multi jurisdictional relationships critical to operational delivery. Lead regional budget creation and management, ensuring optimal allocation of resources and strong financial stewardship. Present at quarterly regional reviews, delivering executive level reporting on compliance, financial performance, workforce trends, and risk exposure. Partnership & External Relations Build and maintain strategic relationships with universities, accreditation bodies, local partners, and key stakeholders. Negotiate high value agreements that strengthen CEA CAPA's market position and deliver mutual benefit. Represent the organisation at major conferences, industry events, and partner engagements. Oversee site visit preparation and ensure visits deliver measurable return on investment. Quality Assurance, Compliance & Governance Lead the implementation of robust quality assurance frameworks across the region. Ensure full compliance with internal policies, accreditation standards, and local legislation, proactively assessing the impact of regulatory changes. Oversee regional audits and ensure timely execution of corrective action plans. Serve as a named signatory for legal entities and act as regional liaison for legal, tax, and labour matters. Provide executive oversight of facilities strategy and regional budget governance. What Makes a Great Candidate Master's degree or equivalent preferred. Fluency in English and at least one language spoken in the region. Minimum 15 years of experience in international education or related fields. Demonstrated success leading large, diverse, multi jurisdictional teams. Business development and global/regional growth focus. A finance background and a deep understanding of cost levers and how to optimise profit. Experience living or working abroad, with strong knowledge of regional culture, business practices, and academic environments. Person Specification Strategic, forward thinking planner with strong commercial acumen. Demonstrates a customer centric approach and commitment to high quality student experiences. Proven ability to lead complex, multi jurisdictional operations with full P&L accountability. Empathetic, inspirational, and inclusive leadership style. Skilled communicator, negotiator, and relationship builder. Politically savvy, resilient, and adaptable in a rapidly changing environment. Creative problem solver with strong decision making capability. Operates with urgency, resourcefulness, and a focus on impact. Embodies CEA CAPA values: curiosity, empowerment, inclusivity, collaboration, and integrity. We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position. Who We Are CEA CAPA is a premier provider of transformative international education experiences, committed to empowering students to become thoughtful and thriving leaders through living and learning abroad. With a presence in 62 cities across 22 countries in Europe, Latin America, Asia, and Australia, we offer comprehensive study abroad and career readiness programs that integrate academic excellence and cultural immersion. Our global footprint includes 11 international study centers, and we proudly support over 10,000 students annually in partnership with more than 375 U.S. universities and over 50 international institutions. CEA CAPA is in a dynamic phase of growth and is powered by a global team of nearly 700 professionals who are deeply mission driven and committed to creating inclusive, supportive and enriching environments that help students grow academically, personally and professionally. Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply. Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs. Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.
Aug 19, 2026
Full time
Senior Vice President, Regional Operations Full Time London, England, GB Your Role As the Senior Vice President of Regional Operations, a key executive leader responsible for the strategic, commercial, and operational performance of a major global region. This role holds full P&L accountability for the Europe Region (excl Spain), ensuring sustainable growth, operational excellence, and long term competitiveness. Acting as the principal deputy to the Chief Global Operations Officer (CGOO), the SVP assumes full executive authority for global operations in the CGOO's absence and represents the organisation in high level internal and external forums. The SVP ensures that regional strategies, academic programs, and operational delivery align with CEA CAPA's mission, meet partner expectations, and deliver exceptional student outcomes. The role leads a regional leadership team, fostering a commercially astute, operational excellence focused culture that balances growth, quality, compliance, and financial discipline across all jurisdictions, to ensure that the student onsite experience is of the highest standard. What You'll Do Strategic & Commercial Leadership Set the long term strategic direction for the region in alignment with CEA CAPA's global objectives. Hold full P&L ownership, driving revenue growth, margin optimisation, and disciplined cost management. Lead a commercially minded, business focused operating model, ensuring decisions are grounded in data, market intelligence, and enterprise priorities. Depose for the Chief Global Operations Officer, representing global operations in executive forums, board level discussions, and cross functional initiatives. Drive regional strategic planning, including market expansion, new location feasibility assessments, and investment prioritisation. Champion global initiatives across the region, ensuring consistent implementation and alignment with enterprise standards. Represent CEA CAPA (beyond the region) in U.S. partner facing engagements, strengthening institutional relationships and organisational reputation. Executive Regional Leadership Build, lead, and develop a high performing senior leadership team through inclusive recruitment, succession planning, and targeted development. Establish workforce strategies that support regional growth, operational resilience, and long term talent sustainability. Provide executive coaching to regional leaders, fostering agility, accountability, and a culture of continuous improvement. Oversee crisis management and major student related escalations, ensuring coordinated, timely, and risk aware responses. Maintain strong communication channels across international sites and the Global Support Office, ensuring alignment and transparency. To effectively work across a cross functional group of key stakeholders in order to support increased efficiency, operational delivery and student satisfaction. Key global operations stakeholders being - regional leaders, finance director, commercial director. Cross functional stakeholders - Academics, Program Delivery, H&S, legal & compliance, finance, people operations, etc. Lead key projects representing Europe region and the wider global operations function as appropriate. Regional Program & Academic Oversight Ensure all regional programming meets the highest standards of academic quality, accreditation requirements, and student experience expectations. Partner with Global Academic Affairs to shape curriculum innovation and continuous improvement, ensuring relevance, rigor, and global alignment. Oversee the regional continuous improvement process, using evaluations, observations, and stakeholder feedback to drive enhancements. Provide executive oversight of KPIs/OKRs for regional directors, ensuring performance targets are met and improvement plans executed. Lead escalated forecasting, capacity planning, and scenario modelling to support organisational decision making. Operational Excellence & Risk Management Ensure the efficient, compliant, and high quality operation of all study centers and partner locations. Oversee regional implementation of global operational, financial, and administrative initiatives. Identify operational risks and lead the development of mitigation strategies across safety, compliance, legal, and reputational domains. Provide executive oversight of vendor management, particularly multi jurisdictional relationships critical to operational delivery. Lead regional budget creation and management, ensuring optimal allocation of resources and strong financial stewardship. Present at quarterly regional reviews, delivering executive level reporting on compliance, financial performance, workforce trends, and risk exposure. Partnership & External Relations Build and maintain strategic relationships with universities, accreditation bodies, local partners, and key stakeholders. Negotiate high value agreements that strengthen CEA CAPA's market position and deliver mutual benefit. Represent the organisation at major conferences, industry events, and partner engagements. Oversee site visit preparation and ensure visits deliver measurable return on investment. Quality Assurance, Compliance & Governance Lead the implementation of robust quality assurance frameworks across the region. Ensure full compliance with internal policies, accreditation standards, and local legislation, proactively assessing the impact of regulatory changes. Oversee regional audits and ensure timely execution of corrective action plans. Serve as a named signatory for legal entities and act as regional liaison for legal, tax, and labour matters. Provide executive oversight of facilities strategy and regional budget governance. What Makes a Great Candidate Master's degree or equivalent preferred. Fluency in English and at least one language spoken in the region. Minimum 15 years of experience in international education or related fields. Demonstrated success leading large, diverse, multi jurisdictional teams. Business development and global/regional growth focus. A finance background and a deep understanding of cost levers and how to optimise profit. Experience living or working abroad, with strong knowledge of regional culture, business practices, and academic environments. Person Specification Strategic, forward thinking planner with strong commercial acumen. Demonstrates a customer centric approach and commitment to high quality student experiences. Proven ability to lead complex, multi jurisdictional operations with full P&L accountability. Empathetic, inspirational, and inclusive leadership style. Skilled communicator, negotiator, and relationship builder. Politically savvy, resilient, and adaptable in a rapidly changing environment. Creative problem solver with strong decision making capability. Operates with urgency, resourcefulness, and a focus on impact. Embodies CEA CAPA values: curiosity, empowerment, inclusivity, collaboration, and integrity. We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position. Who We Are CEA CAPA is a premier provider of transformative international education experiences, committed to empowering students to become thoughtful and thriving leaders through living and learning abroad. With a presence in 62 cities across 22 countries in Europe, Latin America, Asia, and Australia, we offer comprehensive study abroad and career readiness programs that integrate academic excellence and cultural immersion. Our global footprint includes 11 international study centers, and we proudly support over 10,000 students annually in partnership with more than 375 U.S. universities and over 50 international institutions. CEA CAPA is in a dynamic phase of growth and is powered by a global team of nearly 700 professionals who are deeply mission driven and committed to creating inclusive, supportive and enriching environments that help students grow academically, personally and professionally. Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply. Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs. Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.
We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest - the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances. The Team Leader will champion Wis£rmoney's relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model. Key Responsibilities Leadership and Service Management Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives. Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals. Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes. Provide guidance and support on complex casework, safeguarding concerns and risk management. Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship. Specialist Casework Manage a small caseload of clients with complex financial circumstances requiring specialist intervention. Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy. Develop personalised support plans that address both immediate financial crisis and longer-term resilience. Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients. Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. Quality Assurance and Compliance Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies. Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards. Ensure accurate and timely recording of casework using AdvicePro and associated digital systems. Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service. Support preparation for contract monitoring, audits and quality inspections. Partnership Working Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership. Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service. Build strong relationships with local agencies to improve referral pathways and client outcomes. Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums. Support collaborative problem-solving and contribute to the ongoing development of the partnership. Service Delivery and Performance Ensure timely allocation of referrals according to client need, complexity and risk. Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support. Monitor performance against contractual targets, quality standards and key performance indicators. Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded. Identify emerging trends, unmet need and opportunities to improve service delivery. Outreach, Innovation and Continuous Improvement Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support. Support the implementation of new systems, digital technologies and service improvements across the partnership. Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients. Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion. Safeguarding and Risk Management Ensure safeguarding policies and procedures are fully implemented across the service. Provide advice and escalation support for safeguarding concerns and high-risk cases. Promote safe working practices for staff delivering home visits, outreach and community-based support. Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.
Aug 18, 2026
Full time
We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest - the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances. The Team Leader will champion Wis£rmoney's relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model. Key Responsibilities Leadership and Service Management Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives. Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals. Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes. Provide guidance and support on complex casework, safeguarding concerns and risk management. Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship. Specialist Casework Manage a small caseload of clients with complex financial circumstances requiring specialist intervention. Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy. Develop personalised support plans that address both immediate financial crisis and longer-term resilience. Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients. Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. Quality Assurance and Compliance Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies. Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards. Ensure accurate and timely recording of casework using AdvicePro and associated digital systems. Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service. Support preparation for contract monitoring, audits and quality inspections. Partnership Working Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership. Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service. Build strong relationships with local agencies to improve referral pathways and client outcomes. Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums. Support collaborative problem-solving and contribute to the ongoing development of the partnership. Service Delivery and Performance Ensure timely allocation of referrals according to client need, complexity and risk. Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support. Monitor performance against contractual targets, quality standards and key performance indicators. Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded. Identify emerging trends, unmet need and opportunities to improve service delivery. Outreach, Innovation and Continuous Improvement Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support. Support the implementation of new systems, digital technologies and service improvements across the partnership. Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients. Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion. Safeguarding and Risk Management Ensure safeguarding policies and procedures are fully implemented across the service. Provide advice and escalation support for safeguarding concerns and high-risk cases. Promote safe working practices for staff delivering home visits, outreach and community-based support. Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.
Location: London or Birmingham The role requires a minimum of three days per week office attendance. The Chief Technical Officer (CTO) is accountable for defining and assuring the technical integrity of the HS2 railway. The role sets the technical strategy, requirements, specifications, and standards required to enable delivery into service in line with government expectations. Acting as the Technical Authority, the CTO ensures consistency, compliance, and integration across all technical disciplines, including environment, design, and consents, enabling delivery of HS2 in a cost-effective and timely manner. The role also acts as the Nominated Undertaker, ensuring compliant delivery against Environmental Minimum Requirements during construction and enabling the railway to be brought safely into use. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. About the role: Technical Strategy and Standards Act as the guiding mind for technical delivery of the railway, defining the technical strategy, requirements, and specifications aligned to DfT guidance and sponsor expectations, and oversee the development of evidence demonstrating the delivery of railway requirements. Establish and maintain technical requirements standards for the railway and supply chain from sponsors requirements to contract level. Ensure consistency, integrity, and alignment of technical decisions across the programme. Oversee railway level performance, including ownership of capability modelling. Act as Technical Authority, responsible for implementing strategies, standards, and specifications across environment, design, and consents. Delivery Assurance and Integration Oversee technical assurance and quality to ensure the railway is deliverable, integrated, and operationally ready. Oversee the safety assurance and authorisations process to successfully operate and maintain the railway. Act as the Nominated Undertaker, ensuring delivery complies with Environmental Minimum Requirements during construction. Guide the application of standards and specifications across design, construction, and commissioning. Lead resolution of complex technical issues, including interfaces across systems and assets. Ensure integration across disciplines to deliver a fully functioning, safe, operable railway system that meet end-state requirements. Programme and Supply Chain Alignment Embed technical requirements within contracts and across the supply chain. Work with delivery, engineering, and programme teams to ensure alignment between technical and delivery outcomes. Ensure coordinated delivery across all technical and engineering disciplines. Governance, Risk and Compliance Ensure compliance with sponsor requirements, technical regulations, and industry standards. Act as the Nominated Undertaker, ensuring delivery complies with Environmental Minimum Requirements during construction. Guide the application of standards and specifications across design, construction, and commissioning. Lead resolution of complex technical issues, including interfaces across systems and assets. Ensure integration across disciplines to deliver a fully functioning, safe, operable railway system that meet end-state requirements. Leadership and Capability Provide leadership and direction to technical and engineering communities across HS2. Build technical capability and promote best practice across the organisation and supply chain. Champion continuous improvement, safety, and innovation in technical delivery. About you: Skills: Strategic technical leadership across large, complex programmes. Strong systems thinking and integration capability. Influential stakeholder engagement across government, regulators, and delivery partners. Ability to resolve complex technical challenges and make risk-based decisions. Clear communication of technical concepts to senior stakeholders. Leadership of multi-disciplinary engineering and technical teams. Knowledge: Engineering, technical standards, and systems integration for major rail or infrastructure programmes. Regulatory and sponsor requirements, including DfT guidance. Environmental, design, and consents frameworks, including Environmental Minimum Requirements. Technical assurance, governance, and risk management practices. Infrastructure delivery lifecycle from design through to commissioning and operations. Type of experience: Chartered Engineer (CEng) UK / equivalent appropriate professional institution with significant experience in Civil Engineering. Significant senior technical leadership experience in major infrastructure or rail programmes. Experience setting technical strategy, standards, and assurance frameworks. Experience working with government, regulators, and supply chains. Demonstrated leadership of large engineering and technical communities. The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert. Watch this video on how we remove bias in the recruitment process:Removing bias in the recruitment process - YouTube Any applications received after the closing date will not be considered. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. Job Info Job Identification 260569 Job Category Engineering & Design Posting Date 08/06/2026, 01:37 PM Apply Before 08/13/2026, 10:59 PM Job Schedule Full time Locations 1 Eversholt Street, London, NW1 2DN, GB Permanent or Fixed Term Contract Fixed Term Contract
Aug 10, 2026
Full time
Location: London or Birmingham The role requires a minimum of three days per week office attendance. The Chief Technical Officer (CTO) is accountable for defining and assuring the technical integrity of the HS2 railway. The role sets the technical strategy, requirements, specifications, and standards required to enable delivery into service in line with government expectations. Acting as the Technical Authority, the CTO ensures consistency, compliance, and integration across all technical disciplines, including environment, design, and consents, enabling delivery of HS2 in a cost-effective and timely manner. The role also acts as the Nominated Undertaker, ensuring compliant delivery against Environmental Minimum Requirements during construction and enabling the railway to be brought safely into use. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. About the role: Technical Strategy and Standards Act as the guiding mind for technical delivery of the railway, defining the technical strategy, requirements, and specifications aligned to DfT guidance and sponsor expectations, and oversee the development of evidence demonstrating the delivery of railway requirements. Establish and maintain technical requirements standards for the railway and supply chain from sponsors requirements to contract level. Ensure consistency, integrity, and alignment of technical decisions across the programme. Oversee railway level performance, including ownership of capability modelling. Act as Technical Authority, responsible for implementing strategies, standards, and specifications across environment, design, and consents. Delivery Assurance and Integration Oversee technical assurance and quality to ensure the railway is deliverable, integrated, and operationally ready. Oversee the safety assurance and authorisations process to successfully operate and maintain the railway. Act as the Nominated Undertaker, ensuring delivery complies with Environmental Minimum Requirements during construction. Guide the application of standards and specifications across design, construction, and commissioning. Lead resolution of complex technical issues, including interfaces across systems and assets. Ensure integration across disciplines to deliver a fully functioning, safe, operable railway system that meet end-state requirements. Programme and Supply Chain Alignment Embed technical requirements within contracts and across the supply chain. Work with delivery, engineering, and programme teams to ensure alignment between technical and delivery outcomes. Ensure coordinated delivery across all technical and engineering disciplines. Governance, Risk and Compliance Ensure compliance with sponsor requirements, technical regulations, and industry standards. Act as the Nominated Undertaker, ensuring delivery complies with Environmental Minimum Requirements during construction. Guide the application of standards and specifications across design, construction, and commissioning. Lead resolution of complex technical issues, including interfaces across systems and assets. Ensure integration across disciplines to deliver a fully functioning, safe, operable railway system that meet end-state requirements. Leadership and Capability Provide leadership and direction to technical and engineering communities across HS2. Build technical capability and promote best practice across the organisation and supply chain. Champion continuous improvement, safety, and innovation in technical delivery. About you: Skills: Strategic technical leadership across large, complex programmes. Strong systems thinking and integration capability. Influential stakeholder engagement across government, regulators, and delivery partners. Ability to resolve complex technical challenges and make risk-based decisions. Clear communication of technical concepts to senior stakeholders. Leadership of multi-disciplinary engineering and technical teams. Knowledge: Engineering, technical standards, and systems integration for major rail or infrastructure programmes. Regulatory and sponsor requirements, including DfT guidance. Environmental, design, and consents frameworks, including Environmental Minimum Requirements. Technical assurance, governance, and risk management practices. Infrastructure delivery lifecycle from design through to commissioning and operations. Type of experience: Chartered Engineer (CEng) UK / equivalent appropriate professional institution with significant experience in Civil Engineering. Significant senior technical leadership experience in major infrastructure or rail programmes. Experience setting technical strategy, standards, and assurance frameworks. Experience working with government, regulators, and supply chains. Demonstrated leadership of large engineering and technical communities. The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert. Watch this video on how we remove bias in the recruitment process:Removing bias in the recruitment process - YouTube Any applications received after the closing date will not be considered. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. Job Info Job Identification 260569 Job Category Engineering & Design Posting Date 08/06/2026, 01:37 PM Apply Before 08/13/2026, 10:59 PM Job Schedule Full time Locations 1 Eversholt Street, London, NW1 2DN, GB Permanent or Fixed Term Contract Fixed Term Contract
Select how often (in days) to receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent - Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment. Please note that both a CV and a cover letter are required for any application detailing how you meet the person specification for the role. If you would like to receive a comprehensive recruitment pack for this position - please email The Role The Chief Digital and Information Officer will lead the organisation's digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery functions for the CAA and provide the corporate oversight of all digital and change programmes. The CAA is part-way through a multi-million programme to improve customer experience and modernise its services through digitisation. This will leverage significant benefits to customers and support Government priorities with respect to growth and reducing the regulatory burden on industry whilst delivering value for money. The role champions Artificial Intelligence adoption in line with the government's agenda, improving staff productivity and user engagement. As a member of the Executive Team this key role will report directly to the Chief Financial and Operating Officer. It will reflect the drive and ambition of the Board to be visible, trusted and influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology estate that supports organisational priorities and service delivery. Oversee information governance and cyber security, ensuring data protection and compliance with best practices and regulations. Drive digital transformation, championing user centred design and the use of technology to improve operational efficiency and customer experience. Provide governance, assurance and oversight of the CAA's portfolio of change programmes to the Executive and Board. Foster strong relationships with stakeholders and represent the organisation in forums and other cross sector collaborations. Oversee vendor and third party relationships to ensure high quality, cost effective delivery of digital and technology services. Ensure compliance with legislation, government standards, and direct organisational change initiatives. As a member of the CAA's Executive Committee, the post holder will contribute to the overall leadership and strategic direction of the organisation, beyond their functional remit. They will actively promote the 'One CAA' ethos, fostering a collaborative, high performing, and adaptable culture rooted in shared purpose and public service values. Key responsibilities include: Providing visible, values led leadership across the CAA, championing continuous improvement, effective performance management, and active colleague engagement. Promoting teamwork, open communication, and a commitment to staff development as central to a resilient and high performing organisational culture. Leading by example in embracing change, agility, and innovation in ways of working, in line with organisational needs. Upholding CAA values and modelling the behaviours. Consistently acting in accordance with CAA's organisational values, ensuring that leadership style and day to day behaviours reflect these principles. Person Specification Proven experience of providing strategic leadership and contributing to organisational direction, with a strong focus on delivering digital transformation, service improvements, and cost efficiencies. Demonstrated ability to set a clear and compelling strategic vision, effectively communicating this across all levels of the organisation. A strong track record of developing and maintaining effective relationships with a wide range of internal and external stakeholders, including senior leaders, partners, and suppliers. Substantial experience in identifying, assessing, and managing risk, including information governance and cyber security risk. Experience on leading a significant organisational change portfolio with demonstrable delivery to programme benefits. Demonstrable success in leading the development and delivery of innovative digital, data, and technology strategies in a customer focused environment. Experience of building, leading, and developing high performing, multi-disciplinary teams within a complex organisational setting. A recognised professional qualification in information or cyber security (e.g. CISSP, CISM), or a commitment to obtain one if appointed. Familiarity with current government digital and technology standards, including the Technology Code of Practice, GDS Service Standards, and the Government Security Policy Framework. Experience at a senior level in a regulatory agency or non departmental public body (NDPB) preferred but not essential. Additional Information For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance. SC - To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years. If you do not meet these requirements, we may not be able to accept your application. The CAA values high ethical standards and personal integrity among employees. If invited for interview you will ask to complete a declaration of interest. Relocation & Property The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years' time. Our move is driven by strategic, operational and environmental considerations. We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers. We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028. Inclusive Recruitment We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know. Use of Artificial Intelligence by candidates in the CAA recruitment process We recognise that many of our candidates find Artificial Intelligence to be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected on that basis. Working With Us We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day to day role, providing you with opportunities to develop and grow your career with us. We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work life balance. We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more! Our Values Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone - For more information please click here. Closing Date: Sunday 5th April 2026 Candidate Sifting: Monday 6th April to Friday 10th April 2026 1st Interview Dates: Monday 20th April to Friday 24th April 2026 Successful candidates from the 1st stage will be invited to complete a series of Executive level psychometric assessments Panel/Stakeholder Interviews: Thursday 7th May 2026 . click apply for full job details
Aug 10, 2026
Full time
Select how often (in days) to receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent - Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment. Please note that both a CV and a cover letter are required for any application detailing how you meet the person specification for the role. If you would like to receive a comprehensive recruitment pack for this position - please email The Role The Chief Digital and Information Officer will lead the organisation's digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery functions for the CAA and provide the corporate oversight of all digital and change programmes. The CAA is part-way through a multi-million programme to improve customer experience and modernise its services through digitisation. This will leverage significant benefits to customers and support Government priorities with respect to growth and reducing the regulatory burden on industry whilst delivering value for money. The role champions Artificial Intelligence adoption in line with the government's agenda, improving staff productivity and user engagement. As a member of the Executive Team this key role will report directly to the Chief Financial and Operating Officer. It will reflect the drive and ambition of the Board to be visible, trusted and influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology estate that supports organisational priorities and service delivery. Oversee information governance and cyber security, ensuring data protection and compliance with best practices and regulations. Drive digital transformation, championing user centred design and the use of technology to improve operational efficiency and customer experience. Provide governance, assurance and oversight of the CAA's portfolio of change programmes to the Executive and Board. Foster strong relationships with stakeholders and represent the organisation in forums and other cross sector collaborations. Oversee vendor and third party relationships to ensure high quality, cost effective delivery of digital and technology services. Ensure compliance with legislation, government standards, and direct organisational change initiatives. As a member of the CAA's Executive Committee, the post holder will contribute to the overall leadership and strategic direction of the organisation, beyond their functional remit. They will actively promote the 'One CAA' ethos, fostering a collaborative, high performing, and adaptable culture rooted in shared purpose and public service values. Key responsibilities include: Providing visible, values led leadership across the CAA, championing continuous improvement, effective performance management, and active colleague engagement. Promoting teamwork, open communication, and a commitment to staff development as central to a resilient and high performing organisational culture. Leading by example in embracing change, agility, and innovation in ways of working, in line with organisational needs. Upholding CAA values and modelling the behaviours. Consistently acting in accordance with CAA's organisational values, ensuring that leadership style and day to day behaviours reflect these principles. Person Specification Proven experience of providing strategic leadership and contributing to organisational direction, with a strong focus on delivering digital transformation, service improvements, and cost efficiencies. Demonstrated ability to set a clear and compelling strategic vision, effectively communicating this across all levels of the organisation. A strong track record of developing and maintaining effective relationships with a wide range of internal and external stakeholders, including senior leaders, partners, and suppliers. Substantial experience in identifying, assessing, and managing risk, including information governance and cyber security risk. Experience on leading a significant organisational change portfolio with demonstrable delivery to programme benefits. Demonstrable success in leading the development and delivery of innovative digital, data, and technology strategies in a customer focused environment. Experience of building, leading, and developing high performing, multi-disciplinary teams within a complex organisational setting. A recognised professional qualification in information or cyber security (e.g. CISSP, CISM), or a commitment to obtain one if appointed. Familiarity with current government digital and technology standards, including the Technology Code of Practice, GDS Service Standards, and the Government Security Policy Framework. Experience at a senior level in a regulatory agency or non departmental public body (NDPB) preferred but not essential. Additional Information For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance. SC - To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years. If you do not meet these requirements, we may not be able to accept your application. The CAA values high ethical standards and personal integrity among employees. If invited for interview you will ask to complete a declaration of interest. Relocation & Property The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years' time. Our move is driven by strategic, operational and environmental considerations. We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers. We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028. Inclusive Recruitment We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know. Use of Artificial Intelligence by candidates in the CAA recruitment process We recognise that many of our candidates find Artificial Intelligence to be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected on that basis. Working With Us We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day to day role, providing you with opportunities to develop and grow your career with us. We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work life balance. We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more! Our Values Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone - For more information please click here. Closing Date: Sunday 5th April 2026 Candidate Sifting: Monday 6th April to Friday 10th April 2026 1st Interview Dates: Monday 20th April to Friday 24th April 2026 Successful candidates from the 1st stage will be invited to complete a series of Executive level psychometric assessments Panel/Stakeholder Interviews: Thursday 7th May 2026 . click apply for full job details
