9 jobs found

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo. London or UK Remote £150,000 - £200, 000 + Equity + Benefits About our Data Discipline We have a strong culture of data-driven decision making across the whole company. Data is central to how we understand our customers, shape our products, manage risk and grow Monzo sustainably. We believe in empowering teams with high-quality, trusted data and self-serve analytics, while creating space for Data practitioners to focus on the highest-impact questions, opportunities and decisions. Our Data discipline is centralised, but deeply embedded in Monzo's product areas. Data Scientists, Analytics Engineers, Machine Learning Engineers and Analysts work in cross-functional squads alongside Engineers, Designers, Product Managers, Marketers and other specialists. This means Data is not a downstream service: we help shape strategy, challenge thinking, build the data foundations teams need to move quickly, and share accountability for customer and commercial outcomes. Our Payments team At Monzo, payments are more than just moving money from A to B. They are a core part of how customers experience trust, speed, and financial control every day. As a Data Director in Payments, you would help shape seamless local payment experiences, ensuring customers can pay and get paid reliably while continuing to modernise the infrastructure that powers millions of transactions behind the scenes. The role also sits at the intersection of Monzo's broader ambition to build truly borderless banking and expand into new markets. That means designing products and payment capabilities that work effortlessly across geographies, currencies, and customer needs, while helping Monzo scale into new markets with the same simplicity and transparency that defines the brand today. You'll partner closely with Product, Engineering, and Design to help shape Monzo's payments strategy to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform. To succeed, you should be excited about solving tough, ambiguous business problems with analytical rigour, commercial viability and execution effectiveness Your day-to-day Establish yourself as a trusted member of the Payments Leadership team, enabling better decisions across Payments and the wider Data Discipline Co-drive Payments strategy and product decisions with Product and Engineering, bringing Data into discovery early to shape priorities and challenge thinking Identify untapped opportunities for commercial optimisation, including across pricing, commercialisation, investment and customer growth Set the data strategy for Payments, including the operating model, team priorities, architecture, technical debt and key metrics and drivers Translate between technical, product and commercial perspectives to help teams make clear, high-impact decisions Develop and scale a high-performing team of data professionals sharing accountability for product and business outcomes. You should apply if: What we're doing here at Monzo excites you! You have experience driving payments innovation and product strategy forward in a fast-growing business You combine deep Data expertise with strong product and commercial judgement. You can move comfortably from detailed metrics or architecture discussions to customer strategy, pricing and business outcomes You are an empathetic people leader who can build trust quickly, raise the performance bar and retain excellent talent You have experience growing and leading a full stack data team, including individual contributors and managers across Data Science, Analytics Engineering, Machine Learning Engineering and Analytics You have experience collaborating with senior cross-functional stakeholders across Product, Engineering, Design, Marketing and risk/control functions The Interview Process After an informal 30 min recruiter call, our interview process involves 2 main stages. We promise not to ask you any brain teasers or trick questions! Initial Call (1 hour) You'll meet with one of our senior data leaders. Loop Stage - This is one stage with 4 interviews (totalling 4 hours) split between a collaboration with one of our engineers on a technical exercise, as well as behavioural and leadership interviews. You can have this all in one day or split these across multiple days, whichever your prefer. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on - How we work : Locations & Flexible Working : Our main tech hub is in London, but our engineers live everywhere in the UK- from Brighton to the Western Isles. We value meeting in person but there's no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays. Set up a work schedule that delivers impact and fits your life. At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You'll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. Work the way that works for you with Monzo! What's in it for you Base salary £150, 000 - £200, 000 + Equity + Benefits We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Find more English Speaking Jobs in United Kingdom on Arbeitnow

Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details

About Us NALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we've grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025. We operate two core products: NALA, our consumer app making cross-border payments cheaper, faster and more reliable for the global diaspora. Allowing users to send money from the UK, US and EU to Africa and Asia. Rafiki, our B2B payments infrastructure, is powering global payments. Our team includes alumni from Wise, Stripe, Monzo, Revolut, and CashApp - operators who've scaled world-class products. We act with urgency, think deeply, and put our customers first always. At NALA, this isn't just a job. It's ownership, impact, and the chance to change global payments forever. Join us in building Payments for the Next Billion. Your Mission Your mission is to build and lead a world-class compliance and risk function that enables NALA to scale safely across consumer and B2B payments. You will protect our customers, licences and reputation while helping the business move at the pace that being NALA requires. Your regulatory leadership is focused on our Western licensed markets - the UK, EU, US, Canada and Australia - with our Africa and emerging-markets footprint folded into your remit over time. This spans both our consumer app and the infrastructure powering some of the world's largest payments companies. Compliance at NALA is not a blocker function. It is the function that decides which corridors we open, which products we launch, which acquisitions we close, and which regulators we earn the trust of. Done well, it is our most defensible competitive advantage. This role is both the guardian of NALA's licence to operate and a growth partner that helps us find compliant ways to put innovative financial products in front of customers in frontier markets. Your Responsibilities in this Role Lead and enable NALA's global group of MLROs and BSA/AML officers across the UK, EU (Belgium), US and Canada. Our Africa compliance lead joins this group over time - reporting primarily to Benji to begin with, on a dotted line to you. Own NALA's global compliance strategy across AML/CTF, sanctions, consumer protection, licensing, regulatory reporting, financial crime and fraud controls, covering both the NALA consumer business and the Rafiki B2B infrastructure platform. Act as both the guardian of NALA's licence to operate - maintaining the compliance infrastructure and standards regulators expect, staying clear of any criminal lines, and proactively helping regulators - and a growth- and customer-focused partner who helps the business find compliant ways to deliver innovative financial products to customers in frontier markets. Act as NALA's most senior regulatory leader, building trusted relationships with regulators (FCA, NBB, FinCEN and US state regulators, and others), banking partners, and acquirer counterparties. Continuously acquire and maintain the licences NALA needs to operate. This includes scaling NALA's US footprint from current licensed states to 30+, and building the US-resident compliance presence required for the highest-volume states (CA, NY, TX, NJ, MA, WA). Own risk management across the organisation. Run NALA's enterprise risk framework and steer the Risk Committee, so that risk is identified, owned and managed beyond compliance alone. Lead integration and M&A-related compliance activity on a rolling basis, including the in-flight regulated acquisitions in the UK and EU - owning change-of-control submissions, integration planning, and the operationalisation of acquired licence permissions. Build, hire and lead a high-performing compliance team. Lead compliance input into every new product, corridor, partnership and acquisition, including stablecoin settlement infrastructure, local currency wallets, B2B collections, and emerging markets corridors, so risk is identified early and managed effectively. Own the regulatory examinations and audit cycle across NALA's licensed entities, including upcoming audits in Canada, the UK, and the EU. Manage remediation of any findings to a defensible standard. Build the Group risk and compliance framework, including an enterprise risk management system, board-level Risk & Compliance Committee, and the data architecture for direct regulatory reporting that's becoming standard in the EU, Canada and beyond. Create clear, decision-useful reporting for the CEO, ExCo and Board on regulatory and enterprise risk, control performance, and key compliance priorities. Be the executive who decides when to enable, when to challenge, and when to stop, and who can defend each of those decisions to a regulator, a board, and an acquirer. Must-have requirements Led the compliance function at a regulated fintech, payments, EMI, MSB, remittance or banking business. Not pure corporate or banking-only experience. Deep, hands-on experience with AML/CTF, sanctions, financial crime, transaction monitoring, regulator engagement, and licence obligations. A hands-on leader who can problem-solve and do the work themselves when they need to. Without that capability, we won't get the best out of the team you build. Emerging-market exposure. You understand the realities of how business and regulators actually operate in frontier and emerging markets. This can be general EM business experience - it does not have to be deep EM compliance experience. Exposure to stablecoin, digital asset or crypto regulatory frameworks, particularly in cross-border settlement contexts. Experience in cross-border payments, remittance, card issuing/acquiring, banking infrastructure or B2B payments. Held an SMF, MLRO, BSA/AML Officer, or equivalent regulated role, or are eligible to be approved for one. Built compliance frameworks from the ground up. You have moved a programme from gaps and backlogs to scaled, defensible, audit-ready. You're a builder, not a maintainer. Multi-jurisdictional experience. You've operated across at least two of: UK, EU, US, and emerging markets, and can tell the difference between what a regulator says, what they mean, and what they will accept. Clear judgement on when to enable, when to challenge, and when to stop activity. You can defend your decisions in writing, in person, and under pressure. Track record advising CEOs, Boards or ExCo on material regulatory and compliance risk, and being the calm, trusted voice in the room when something has just hit the fan. Excellent written and verbal communication with regulators, banking partners, acquirer counterparties and senior internal stakeholders. Comfort with a fast-moving, ambiguous, builder-stage environment. This is not a 20-person Big-4-style compliance shop, and won't become one any time soon. Nice to have requirements Operated across UK and US regulatory regimes simultaneously (FCA + FinCEN + state regulators). Compliance leadership through an M&A transaction: change of control filings, regulatory integration, condition remediation. Working understanding of African or other emerging-market regulatory regimes (CBK, BoT, BoG, CBN, BCEAO, BEAC, etc.), or the willingness to learn them quickly. Built compliance teams through periods of high growth, including hiring in-market MLROs and country compliance officers. Benefits UK - In Office Private Medical Insurance: Full medical cover through a leading UK provider, because your health comes first. 27 Days Off Plus UK Bank Holidays: Take the time to decompress. Working at a startup is hard! Birthday Leave: Celebrate your special day with a bonus day off to take in that month. Enhanced Parental Leave: We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (after a 6-month probationary period). Enhanced Pension: Salary sacrifice pension scheme via Penfold, giving you flexibility and control how you save for your future. Life Insurance: 3x salary cover, giving you and your family peace of mind. Global Workspace: Get access to WeWork locations worldwide. Learning Budget: Fuel your growth with $1000 annually for learning and development. Sarabi: Themed snacks and Friday lunch focused on building great working relationships with the team. Monthly Socials: Join fun social events every month for great times. Free Coffee: Enjoy barista-style coffee at your fingertips.

Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non financial regulatory reporting, payroll, and international operations. The scale is significant, the problems are unsolved at this level of complexity, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications: Technological 15+ years of experience in Technology - Required Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education: Bachelors required; Master's in CS, AI/ML, or related field preferred. What success looks like: Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why this role Scale that is rare click apply for full job details

Intro Evident is an intelligence platform that benchmarks and tracks AI adoption across the financial services sector. Since the launch of our flagship product in January 2023, the Evident AI Index has rapidly become the global standard benchmark for AI maturity in banking. The Evident AI Index forms the basis of our benchmarking products, which help companies to understand their ranking in relation to peers and to accelerate their AI strategy. The Client Delivery team, sitting at the core of Evident's value proposition to clients, is responsible for delivering bespoke benchmarking analysis to clients and shaping the strategy of our benchmarking products. We are index experts. Our Co-Founders Alexandra Mousavizadeh and Annabel Ayles have more than 30 years of experience building complex indices that drive positive change in the world. We are building a cutting edge research team that uses the latest techniques in machine learning to build faster and better data collection and analysis tools. We are backed by some of the world's leading tech investors, including the backers of Revolut and the tech commentator Scott Galloway, and have built a network of advisors that includes the Global AI Lead at AWS, Mastercard's President of Cyber & Intelligence, Ocado's former CTO, the former CCO of the Alan Turing Institute, the Chair of the UK Government AI Council and the former Head of the UK Government Office for AI. If you are interested in advancing your career at a fast-growing, innovative and impact-driven company, you can read about Our Values and Our Commitment to Responsible AI here. Our commitments to diversity and inclusion are set out at the end of this job description. The Role We are seeking sharp, analytical and strategically minded individuals who are interested in working with C Suite decision makers at the world's largest financial institutions to shape AI strategies. As a Senior Manager in our Client Delivery team, you lead a team that will apply strategic thinking and analytical rigour to support the delivery of bespoke benchmarking analysis to clients (comparing their AI maturity against peers and industry leaders), playing a pivotal role in contributing to the team's overarching goals of delivering best in class insights, as well as a high level of client engagement and satisfaction. Key Responsibilities Leading a team of 1-4 people that serve multiple top tier clients globally, managing and mentoring them by providing guidance and support on client management, analysis, storytelling, and presentation development. Relationship management - own client relationships for the most complex clients, in collaboration with the Account Management team, acting as a trusted advisor and translating complex data into clear business recommendations. Client delivery/engagement - independently lead key touchpoints with senior clients, including critical executive level diagnostic presentations, and more regular check ins with client teams. Structuring, preparing and reviewing content for clients - leveraging data and insights from the Index, Data and Intelligence teams to produce bespoke analysis for clients. Strategic analysis - applying analytical rigour to content preparation by interpreting data, developing insights and identifying strengths and opportunities suitable for the client. Subject matter expertise - developing deep expertise in how AI is used in financial services, including up to date examples of case studies and impact to date. Product development - support product development by sharing client feedback to evolve benchmarking products and providing input on practical ways in which the feedback can be incorporated into existing or new products. Core Skills 6+ years of experience: ideally in strategy consulting, financial services or another role that involved the key responsibilities listed above. Team management experience managing high performing teams and upskilling them across a client management, analysis, storytelling, and presentation creation skills. Exceptional communication skills, with a proven ability to lead complex, senior stakeholder meetings and articulate clear, concise messages to diverse internal and external audiences. Proven experience in producing strategic, analytical content for clients through data and insights. Ability to proactively identify client needs and opportunities to deliver exceptional value to clients. Attention to detail and highly organised: able to support the team in managing multiple clients and deadlines in parallel. Collaborative: proven experience of working effectively with a range of cross functional team members. Proactive: you take ownership without being asked. Understanding of Financial Services, with particular focus on Banking and Payments. Understanding of AI applications in large scale organisations, with particular relevance to the Financial Services industry. If you do not fulfil all requirements in the job description, we encourage you to submit your application nonetheless. Share options: we offer all employees share options over a 4 year vesting period. Holidays: 28 days of holiday + public bank holidays. Flexible working: 3-4 days per week in our Central London office, 1-2 days remote. Pension. Private health insurance. Our commitments to diversity and inclusion Evident is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating all forms of discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. During our recruitment process, you will not be discriminated against for any of the following reasons: race (including colour, nationality, ethnic and national origin), age, disability, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, religion or belief, sex or sexual orientation. If you need us to make certain changes (known as reasonable adjustments) to make sure you are not disadvantaged during the recruitment process, you should contact us as soon as possible. We strive to create a working environment free of bullying, harassment, victimisation and discrimination, promote dignity and respect for all, and value and recognise individual differences and the contributions of all staff.

Overview About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group covers four core services: clearing, agency and execution, market making, and hedging and investment solutions. It serves a broad range of clients including commodity producers, consumers, traders, banks, hedge funds and asset managers, with offices worldwide and a sizeable global footprint. For more information visit The Head of Treasury Operations, EMEA is responsible for leading the regional Treasury Operations function and ensuring the effective, controlled and scalable execution of Treasury operational processes across EMEA. The role requires a senior operations leader with deep experience in cash management, payments, reconciliations, securities settlements, client money controls, Treasury systems administration, regulatory control frameworks and operational risk management within a regulated financial services environment. The role will own the end-to-end Treasury Operations control environment for EMEA, including oversight of junior operational responsibilities within the team, and will provide leadership across daily operations, control execution, regulatory deliverables, audit readiness, process improvement, systems change and cross-functional collaboration. The role will partner closely with the broader Treasury teams, Finance, Risk, Compliance, Technology and Operations to support business growth while maintaining strong governance, documentation and operational resilience. Treasury Operations oversees all aspects of cash management, liquidity operations, payments, securities settlements, reconciliations, bank portal administration, SOX controls, audit support, and operational change delivery across the Treasury function. Responsibilities Lead the EMEA Treasury Operations function, ensuring daily activities are executed accurately, on time and in line with policies, procedures, regulatory requirements and agreed control standards. Own the regional operating model for Treasury Operations, including team structure, task allocation, escalation routes, capacity planning, documentation standards and operational resilience. Establish and enhance the EMEA intraday liquidity operating model, improving visibility, control and transparency over intraday cash usage through formal buffers, thresholds, automated reporting, business-driven forecasting, back testing and clear attribution of liquidity movements. Provide oversight of junior team responsibilities across bank portals, Treasury systems access administration, cash and liquidity operations, payments, reconciliations, CASS client money processes, reporting and issue management. Administer and oversee user access, entitlements and segregation-of-duties controls across bank portals and Treasury systems, including periodic access reviews, signature list updates, mandate controls and monitoring of system administration changes. Support system enhancements, UAT, incident tracking, release management and process documentation, ensuring access matrices, workflows and control evidence remain complete and up to date. Maintain the control framework for cash positioning, liquidity reporting and cash placement activities, including policy adherence, approvals, limit checks, FX-related operational controls and interest calculation validation. Oversee payment processes and ensure appropriate controls are in place for payment initiation, approval, release, sanctions-related checks in coordination with Compliance, and timely escalation of exceptions. Oversee Nostro, broker, exchange, securities and bank reconciliations, ensuring breaks are investigated, escalated and resolved, and that data quality or system discrepancies are addressed with the relevant teams. Ensure effective support is provided to Financial Control and Legal Entity Controllers for treasury-related balance sheet substantiation, including data preparation, variance analysis and provision of control evidence. Maintain Treasury's internal control framework, including SOX control execution, evidence retention, internal audit coordination, remediation tracking, incident reporting and close-out of control issues. Prepare and review operational reporting packs, control dashboards, KPIs and metrics for management, using these outputs to identify trends, risks and areas requiring management attention. Lead operational incident management, including root-cause analysis, corrective action tracking and communication of lessons learned across the team. Contribute to impact assessments for new business proposals affecting Treasury Operations, ensuring operational readiness, control implications, systems impacts and resourcing requirements are understood. Partner with the Treasury Operations Change team to identify opportunities to automate, streamline or standardise processes and controls, and to support delivery of system upgrades, new banking integrations and strategic Treasury projects. Partner closely with Finance, Technology, Risk, Compliance and Operations to deliver end-to-end improvement initiatives and ensure Treasury Operations processes support the firm's growth. Coach, develop and provide guidance to Treasury Operations staff, setting clear expectations on best practice, process discipline, control awareness and system usage. Ensure compliance with the company's regulatory requirements under the FCA and adherence to the operational risk framework applicable to the role. Role model the highest standards of integrity and conduct, reflecting Company Values and complying at all times with the FCA's Code of Conduct. Ensure awareness of, and adherence to, internal policies relevant to the role and escalate breaches, incidents and risk events promptly in accordance with policy requirements. Provide input to risk management processes, control assessments and operational governance forums as required. Competencies Strong leadership capability, with experience managing teams, setting standards, developing talent and creating a controlled, accountable and collaborative operating environment. Excellent verbal and written communication skills, with the ability to explain operational risks, control issues and process improvements clearly to senior stakeholders. Collaborative and relationship-driven, able to partner effectively across Treasury, Finance, Risk, Compliance, Technology, Operations and external banking providers. Control-minded and detail-oriented, with sound judgement, strong escalation discipline and the ability to balance operational delivery with risk management. Resilient and organised in a fast-paced, high-volume environment, with the ability to prioritise, delegate and maintain service quality under pressure. Proactive and improvement-focused, with curiosity, commercial awareness and the ability to identify opportunities to simplify, automate or strengthen processes and controls. Skills/Experience Significant Treasury Operations experience within a regulated financial services environment, ideally including regional or multi-entity responsibility. Strong experience in intraday liquidity management, including cash flow forecasting, liquidity buffer setting, threshold monitoring, real-time dashboards, stress output integration, back-testing and management of intraday funding sources. In-depth knowledge of cash management, liquidity operations, payments, bank account administration, bank portal controls, Treasury systems access administration and operational risk controls. Strong understanding of Nostro, broker, exchange, securities and bank reconciliations, including break management, data integrity, system-to-GL flows and balance sheet substantiation processes. Experience overseeing CASS client money reconciliation processes. Good understanding of FX, cash placement, interest calculation processes, SWIFT/payment workflows, securities settlements and futures and options cash flows driven by initial margin and variation margin. Experience maintaining internal control frameworks, including SOX controls, audit evidence, remediation tracking, issue management, incident reporting and operational governance. Proven experience delivering or supporting Finance/Treasury systems projects, UAT, release management, banking integrations, process automation and control enhancements. Good understanding of regulatory, compliance and operational risk requirements relevant to Treasury Operations, including FCA conduct expectations, KYC, sanctions-related payment controls and anti-money laundering principles. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative - by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity - we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial . click apply for full job details

Are you looking for a career move that will put you at the heart of the global payments industry? Bring your leadership in product ownership, development, commercialisation, industry knowledge, and strategic thinking to Citi's WorldLink Cross Border Payments team. Shape your career with Citi. By joining our team, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in London since 1902, making it one of the first foreign banks to open an office in the UK. Team/Role Overview: WorldLink is an industry leading cross-border payments solution that enables clients to execute cross-currency transactions, providing global access, integrated foreign exchange (FX), and flexible payment optionality via various execution methods. As a Director of Product Management, you will have end-to-end global product oversight and accountability for core product capabilities. This high-visibility role requires close collaboration with cluster and country product management teams, technology, operations, sales, second line of defence, and functional partners to ensure WorldLink delivers an uninterrupted client offering, alongside strategic planning to ensure future-ready capabilities that meet evolving client expectations. What you'll do: Drive product management, oversight, development, enhancements, gap remediation, and strategic roadmaps, coordinating across a diverse range of stakeholders. Navigate, influence, and negotiate with senior leadership, cluster business heads, external partners, and key market infrastructures to drive strategic alignment and execution. Innovate and evolve the product suite to deliver best-in-class, frictionless client experiences. Initiate and drive transformational change, process improvements, and departmental initiatives to optimise the operational aspects of the product. Develop detailed work plans, schedules, business and investment proposals, project estimates, and status reports. Demonstrate a strong risk and compliance focus by proactively assessing and managing product risks across regions and workstreams, ensuring timely mitigation to avoid client and operational impacts. Leverage a strong commercial focus to drive revenue growth, influence commercialisation frameworks, and shape the product investment portfolio to maximise return on investment (ROI) and meet multi-year growth targets. Analyse competitive landscapes, macroeconomic trends, and regulatory shifts to proactively position Citi as the premier global cross-border payments provider. Lead, mentor, and inspire a high-performing, diverse global team of product managers, fostering a culture of intellectual curiosity, collaboration, and continuous professional development. What we'll need from you: Significant progressive product management and leadership experience within the payments industry. Deep understanding of global clearing systems, FX market structures, and emerging payment trends (ISO 20022, digital assets, open banking). Exceptional communication and presentation skills, with a proven ability to articulate complex financial and technical concepts to internal and external leadership teams. Demonstrated ability to influence, negotiate, and build consensus across highly matrixed global organisations, diverse cultures, and competing business priorities. Deep understanding of risk, compliance, and control frameworks (e.g., AML, Sanctions, KYC, and operational risk) associated with the global movement of funds. Proven track record of conceptualising a business vision and successfully executing large-scale product transformations. Proven experience in building, leading, and developing high-performing, diverse global teams, with a strong focus on talent retention and mentorship. Ability to work in a fast-moving environment and as part of a dynamic global team. Ability to handle challenging situations with composure, guiding other parts of the organisation and making clear, actionable recommendations. Undergraduate degree or equivalent third-level qualification. A Master's degree in a business discipline is preferred. What we can offer you: This role offers a prestigious opportunity to assume a leadership position within the WorldLink Cross Border Payments product organisation. You will be provided with a global platform to showcase your strategic capabilities, drive industry-wide transformation, and accelerate your career trajectory within Citi. By joining Citi, you will be part of a collaborative, hybrid working environment (up to 2 days working from home per week) and receive a highly competitive compensation package, including performance-based incentives, comprehensive health and wellness benefits, and robust retirement savings plans. Discover more here. Citi is committed to ensuring our workplace is an inclusive environment where everyone can thrive as their authentic self. We empower our leaders to drive change, inspire teams, and shape the future of global finance. Job Family Group: Product Management and Development Job Family: Product Performance Management Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid Europe is building Plaid in Europe-the open banking platform that makes international expansion one click away for fintechs who want to scale globally. We are the only transatlantic open banking provider, uniquely positioned to help fintechs scale globally with a single Plaid integration. Our team localises, scales, and operates the bank connectivity layer that powers payments, underwriting, onboarding, and identity-abstracting fragmented European rails and regulations into a single, reliable platform. The team owns four core pillars: Account-to-Account Payments Cash Flow & Income Insights for Credit Bank Connectivity Across Europe Consumer Experience This team operates at the intersection of distributed systems, financial infrastructure, and consumer UX. We solve hard problems in payments reliability, data quality, regulatory complexity, and cross-market expansion-enabling fintechs to launch in new countries with minimal additional engineering effort. We are a high-impact, cross-functional engineering team working closely with US platform teams, GTM, compliance, and operations to make Plaid the default open banking layer for global fintechs operating in Europe. You will serve as the Engineering Lead for Europe, managing a team of 9+ engineers directly while serving as a member of the small leadership team and working closely with your cross-functional peers. This is more than just a single-team manager role; it's the senior-most engineering leader in Europe, operating with a high degree of autonomy and acting as a co-owner of Plaid's European operations. Responsibilities Lead and grow a team of 9+ engineers, from mid-level to Staff, through clear goals, coaching, and direct feedback, building a strong, accountable team culture. Set and drive the technical and product direction for Plaid in Europe, partnering closely with Product, Design, and business leaders to decide what we build and why. Work across teams to shape the roadmap, spot high-leverage opportunities, and make clear tradeoffs between speed, risk, and long-term investments. Go deep on technical design when needed, unblocking complex problems and maintaining a high bar for quality and reliability in production. Represent engineering in leadership discussions, helping guide business decisions and align European priorities with broader company strategy. Qualifications 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management. 2-3+ years of engineering management experience. Track record of building and growing strong engineering teams through coaching, clear goal-setting, and raising the talent bar. Experience owning a production product area and partnering closely with Product and business stakeholders to drive outcomes. Experience designing and evolving scalable, reliable systems that support real-world products at scale. Strong technical judgment, with the ability to dive deep into architecture and unblock complex cross-team problems. Nice to have Experience operating in fintech, payments, credit, or other regulated domains. Nice to have Experience leading teams in international or multi-region environments. Nice to have Startup experience/founder experience. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at . Please review our Candidate Privacy Notice here.