Jobtailor is seeking aSenior Risk Manager to support the Chief Risk Officer in implementing and maintaining the bank's risk management framework across multiple business units. You will implement policies, standards, and controls while promoting risk awareness and governance across the organisation. You will review risk practices, identify improvements, assess new risks, and advise senior management on cross-functional impact and mitigations.
Aug 26, 2026
Full time
Jobtailor is seeking aSenior Risk Manager to support the Chief Risk Officer in implementing and maintaining the bank's risk management framework across multiple business units. You will implement policies, standards, and controls while promoting risk awareness and governance across the organisation. You will review risk practices, identify improvements, assess new risks, and advise senior management on cross-functional impact and mitigations.
To provide support to the Chief Risk Officer(S) in the implementation and ongoing effectiveness of the bank's risk management framework across various business units and functions. Implementation support of risk management policies, standards, procedures, and controls across the bank. Assessment and promotion of risk management awareness and risk controls and culture. Review, challenge and monitoring of the effectiveness of existing risk management practices and identifying areas for improvement. Identification of new and emerging risks, and assessing the likelihood and impact of identified risks, and recommending appropriate mitigation strategies. Management and operation of associated committees, forum and meetings. Maintenance of risk inventories and governance documentation. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Requirements Knowledge of AML, sanctions, fraud and Trade-Based Money Laundering (TBML) risks within Corporate Banking and Trade Finance and Working Capital. An understanding of Trade & Working Capital products and, associated Financial Crime typologies and product-specific control considerations. Experience in assessing complex corporate ownership structures, beneficial ownership, nominee arrangements and cross-border risk. Experience in mapping and assessing trade transaction flows and identifying financial crime risks and determining whether control coverage is appropriate to the risk. Good understanding of FCA expectations, JMLSG guidance, UK Money Laundering Regulations and Financial Crime governance frameworks. Experience of NAPA, product governance processes and product lifecycle risk management. Experience of digitalisation and use of AI Core Competencies Demonstrates expertise in risk management frameworks, including the implementation of policies and controls, while advising stakeholders on risk mitigation strategies. Proficient in assessing financial crime risks and compliance with regulatory standards within Corporate Banking and Trade Finance. Highest-signal resume keywords Risk Management Framework Implementation Financial Crime Risk Assessment AML and Sanctions Knowledge Trade & Working Capital Products Understanding FCA and JMLSG Compliance ATS Optimization Keywords Hard Skills Risk Assessment Risk Control Implementation Financial Crime Typology Analysis Corporate Ownership Structure Assessment Trade Transaction Flow Mapping Industry Keywords AML Trade-Based Money Laundering (TBML) UK Money Laundering Regulations NAPA Product Governance Processes Tools & Technologies Digitalisation AI Utilization
Aug 26, 2026
Full time
To provide support to the Chief Risk Officer(S) in the implementation and ongoing effectiveness of the bank's risk management framework across various business units and functions. Implementation support of risk management policies, standards, procedures, and controls across the bank. Assessment and promotion of risk management awareness and risk controls and culture. Review, challenge and monitoring of the effectiveness of existing risk management practices and identifying areas for improvement. Identification of new and emerging risks, and assessing the likelihood and impact of identified risks, and recommending appropriate mitigation strategies. Management and operation of associated committees, forum and meetings. Maintenance of risk inventories and governance documentation. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Requirements Knowledge of AML, sanctions, fraud and Trade-Based Money Laundering (TBML) risks within Corporate Banking and Trade Finance and Working Capital. An understanding of Trade & Working Capital products and, associated Financial Crime typologies and product-specific control considerations. Experience in assessing complex corporate ownership structures, beneficial ownership, nominee arrangements and cross-border risk. Experience in mapping and assessing trade transaction flows and identifying financial crime risks and determining whether control coverage is appropriate to the risk. Good understanding of FCA expectations, JMLSG guidance, UK Money Laundering Regulations and Financial Crime governance frameworks. Experience of NAPA, product governance processes and product lifecycle risk management. Experience of digitalisation and use of AI Core Competencies Demonstrates expertise in risk management frameworks, including the implementation of policies and controls, while advising stakeholders on risk mitigation strategies. Proficient in assessing financial crime risks and compliance with regulatory standards within Corporate Banking and Trade Finance. Highest-signal resume keywords Risk Management Framework Implementation Financial Crime Risk Assessment AML and Sanctions Knowledge Trade & Working Capital Products Understanding FCA and JMLSG Compliance ATS Optimization Keywords Hard Skills Risk Assessment Risk Control Implementation Financial Crime Typology Analysis Corporate Ownership Structure Assessment Trade Transaction Flow Mapping Industry Keywords AML Trade-Based Money Laundering (TBML) UK Money Laundering Regulations NAPA Product Governance Processes Tools & Technologies Digitalisation AI Utilization
• Implement, define and monitor underwriting appetite & rules for new and existing products in collaboration with US/CAN Select, Europe portfolio managers and Europe UW office. • Work with product development on coverage analysis in new or optimisation of products to be market relevant and in line with our underwriting strategy. • Ensure the appropriate use of 'input' data, third party data and SoF to select and manage risks in a eTrade model that is in line with our target risk selection strategy. • Provide UW guidance for referral handling within the team - what info to collect, risk management approaches to use. • Identify and take corrective action based on portfolio analysis across SME, ensuring rules are working as expected and that any knowledge or behavioural gaps are addressed through communication, coaching and training. • Manage the profitability, growth, and retention across the portfolio ensuring the underwriting quality is maintained. • Underwrite and skillfully negotiate risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs). • Proactively manages SME portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention. • Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite. • Proactively utilise various technology platforms to quote and bind E-Trade risk efficiently. • Prepare, lead and present Underwriting Reviews for individual policies or portfolios/schemes and manage action points. • Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities. • Foster and maintain relationships with brokers to ensure they have an appropriate understanding of BI SME products and the BI SME goals and objectives. • Develop and rollout UW training material to support SME product trading as a result of new products, product optimisation, UW strategies developed with the product portfolio owner and national UW officers. • Support and collaboration across SME, providing coaching and guidance, including referrals. • Perform other duties as assigned. Requirements Expert knowledge of products, the regulatory environment, and the local insurance market. Ability to execute strategic direction across assigned portfolio in partnership with leadership. Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers. Ability to work with and lead people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Experience coaching and mentoring others. Review competitor press releases and industry trade press for helpful insights, linking key themes together and identifying applicability to team strategies. Participate in and/or lead projects that involves complex analysis and implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products. Core Competencies Demonstrates expert knowledge of underwriting principles, product development, and risk management strategies within the insurance market. Proven ability to lead teams, negotiate effectively, and analyze portfolio performance to drive profitability and growth. Highest-signal resume keywords Underwriting Expertise Portfolio Management Risk Analysis Coaching and Mentoring Strategic Communication ATS Optimization Keywords Hard Skills Underwriting Risk Management Product Development Portfolio Analysis Market Analysis Financial Analysis Negotiation E-Trade Risk Quoting Mid Term Adjustments Regulatory Compliance Soft Skills Critical Thinking Communication Leadership Collaboration Coaching Industry Keywords Insurance Market SME Products Underwriting Strategy Cross-Selling Brokers Relationship Management Tools & Technologies Technology Platforms E-Trade Systems
Aug 26, 2026
Full time
• Implement, define and monitor underwriting appetite & rules for new and existing products in collaboration with US/CAN Select, Europe portfolio managers and Europe UW office. • Work with product development on coverage analysis in new or optimisation of products to be market relevant and in line with our underwriting strategy. • Ensure the appropriate use of 'input' data, third party data and SoF to select and manage risks in a eTrade model that is in line with our target risk selection strategy. • Provide UW guidance for referral handling within the team - what info to collect, risk management approaches to use. • Identify and take corrective action based on portfolio analysis across SME, ensuring rules are working as expected and that any knowledge or behavioural gaps are addressed through communication, coaching and training. • Manage the profitability, growth, and retention across the portfolio ensuring the underwriting quality is maintained. • Underwrite and skillfully negotiate risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs). • Proactively manages SME portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention. • Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite. • Proactively utilise various technology platforms to quote and bind E-Trade risk efficiently. • Prepare, lead and present Underwriting Reviews for individual policies or portfolios/schemes and manage action points. • Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities. • Foster and maintain relationships with brokers to ensure they have an appropriate understanding of BI SME products and the BI SME goals and objectives. • Develop and rollout UW training material to support SME product trading as a result of new products, product optimisation, UW strategies developed with the product portfolio owner and national UW officers. • Support and collaboration across SME, providing coaching and guidance, including referrals. • Perform other duties as assigned. Requirements Expert knowledge of products, the regulatory environment, and the local insurance market. Ability to execute strategic direction across assigned portfolio in partnership with leadership. Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers. Ability to work with and lead people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Experience coaching and mentoring others. Review competitor press releases and industry trade press for helpful insights, linking key themes together and identifying applicability to team strategies. Participate in and/or lead projects that involves complex analysis and implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products. Core Competencies Demonstrates expert knowledge of underwriting principles, product development, and risk management strategies within the insurance market. Proven ability to lead teams, negotiate effectively, and analyze portfolio performance to drive profitability and growth. Highest-signal resume keywords Underwriting Expertise Portfolio Management Risk Analysis Coaching and Mentoring Strategic Communication ATS Optimization Keywords Hard Skills Underwriting Risk Management Product Development Portfolio Analysis Market Analysis Financial Analysis Negotiation E-Trade Risk Quoting Mid Term Adjustments Regulatory Compliance Soft Skills Critical Thinking Communication Leadership Collaboration Coaching Industry Keywords Insurance Market SME Products Underwriting Strategy Cross-Selling Brokers Relationship Management Tools & Technologies Technology Platforms E-Trade Systems
You own the international tax domain end to end: you set product strategy for the tax capability area, expand business requirements into durable capability strategies rather than one-off market builds, and navigate cross-team dynamics across engineering, legal, and compliance to ship it. You solve ambiguous, cross-market problems using data and AI methodology, not just domain memory, and you use AI to turn scattered market and regulatory signal into product opportunities other people haven't framed yet. The Staff Product Manager, Tax International role sits between the Tax & Accountant domain, Legal, and the product and engineering organization. It owns a centralized, AI-powered tax compliance layer that turns country-specific indirect and direct tax rules into reusable configurations, replacing slow, costly, country-by-country manual work that leaves Intuit and its customers exposed. Responsibilities 1. Own the AI-native tax compliance platform Builds the centralized, reusable tax layer that lets every market be a configuration, not a rebuild. Own the relationship with the US Based central teams/functions Design and own the roadmap for a centralized, AI-powered compliance platform that abstracts country-specific indirect tax, direct tax, and regulatory filing rules into reusable, scalable configurations across 100+ markets. Champion a policy-as-code model: treat government tax requirements as structured data that AI can ingest, validate, and deploy, replacing slow, per-country manual configuration. Define the AI + Human Intelligence (AI+HI) pipeline where it fits: how official government tax sources are ingested, how AI generates compliance configurations, and where human tax-expert review checkpoints apply. Partner with core capability teams to eliminate US hardcode and US-specific dependencies that create international tax risk. Own the tax engine consolidation path. Today indirect tax runs across six separate codebases and direct tax (Books-to-Tax) runs across three separate engines, with filing capability limited to UK MTD, partial US, and Australia through a partner. Drive the architectural decision (extend an existing engine, build new, or adopt a partner platform) and the multi-year consolidation roadmap, including known hard problems like the UK Flat Rate Scheme and Canada's federal/provincial split. Act as the product owner at the legal/engineering intersection, shaping technical direction rather than just brokering between teams, and set sequencing and investment priorities across Tier 1 and expansion markets. 2. Modernize Indirect Tax Delivers AI-powered VAT/GST/sales-tax experiences on a reusable foundation. Deliver AI-powered tax review, live tax rates and forms, and enhanced VAT/GST/sales-tax experiences. Build a reusable rates-and-forms platform and AI transaction-level tax classification so new markets inherit the capability by configuration. Use Singapore GST F5/F8 as the reference implementation on the unified tax engine, and sequence Malaysia GST and UAE VAT behind it on the same architecture. Grow indirect-tax adoption in priority markets, starting with the workflows customers rely on most. 3. Build AI-powered Direct Tax Extends the platform from indirect tax into direct tax on the same configuration model. Ship AI corporate tax estimates and annual tax-year updates on a reusable Direct Tax (Books-to-Tax) foundation. Own the B2T platform proof: Singapore Form C-S/C-S Lite as the first jurisdiction live on the unified engine, carried through a full jurisdiction-config lifecycle so the second market is a configuration, not a rebuild. Hold working knowledge of book-to-tax adjustments, entity-type tax treatment (corporation, trust, partnership, proprietorship), depreciation and loss-carryforward logic, and corporate filing schema literacy (1120, T2, CT600, and market equivalents). Own cross-border direct tax mechanics as multinational SMB customers scale: withholding tax and treaty rates, permanent establishment, transfer pricing basics, and Pillar Two awareness. Track UK Making Tax Digital (MTD) filing and payment acceptance rate as a standing compliance metric, including the seasonal ITSA reporting cycle. 4. Lead cross-functionally and set the bar Aligns the mission team and holds the platform to measurable outcomes. Unite an extended mission team across Product Development, Design (XD), Data Science, Product Marketing, Legal, and Finance behind a shared tax-platform vision. Manage external relationships with tax authorities (e.g., HMRC) and third-party tax vendors where needed and the strategy is to partner vs build (Fonoa, Sovos, Avalara-class). Define and hold the platform accountable to metrics and SLAs: onboarding cycle time, compliance coverage by market, filing error rates, tax-product adoption, and cost-per-country. Fast-follow US quarterly releases while owning market-differentiating localization, extensibility, and compliance depth. Qualifications Domain Experience leading global or international platform expansion: building core services and tax compliance infrastructure for multiple non-native markets. Strong grounding in both indirect tax (VAT/GST/sales tax) and direct/corporate tax for SMB and mid-market customers: book-to-tax logic, entity-type treatment, cross-border withholding and treaty mechanics, and digital filing regimes such as UK MTD. Experience building for SMB and mid-market customers at a company with an ecosystem of products and services. Functional Expertise designing global platform architecture that abstracts complex regional tax requirements (indirect and direct) into scalable, reusable components. Fluency applying AI/GenAI to real tax product problems: AI+HI workflows, structured-data ingestion, agentic automation. Ability to tell a config change (rate table, schema, form variant) apart from a genuine capability gap (new module, new workflow) without needing engineering to make that call for you. Comfortable reading primary-source tax law and filing schemas directly, not just secondary summaries. Exceptional at prioritization, able to translate tax complexity into data-driven decisions across a large, matrixed organization. Leadership Owns a domain end to end: sets product strategy for international tax and delivers it across engineering, legal, and compliance. Ability to influence beyond the direct team, across the portfolio and up to executive leadership. A quality champion with a high bar for consistency, comfortable with ambiguity, driven by customer obsession and a growth mindset. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Aug 26, 2026
Full time
You own the international tax domain end to end: you set product strategy for the tax capability area, expand business requirements into durable capability strategies rather than one-off market builds, and navigate cross-team dynamics across engineering, legal, and compliance to ship it. You solve ambiguous, cross-market problems using data and AI methodology, not just domain memory, and you use AI to turn scattered market and regulatory signal into product opportunities other people haven't framed yet. The Staff Product Manager, Tax International role sits between the Tax & Accountant domain, Legal, and the product and engineering organization. It owns a centralized, AI-powered tax compliance layer that turns country-specific indirect and direct tax rules into reusable configurations, replacing slow, costly, country-by-country manual work that leaves Intuit and its customers exposed. Responsibilities 1. Own the AI-native tax compliance platform Builds the centralized, reusable tax layer that lets every market be a configuration, not a rebuild. Own the relationship with the US Based central teams/functions Design and own the roadmap for a centralized, AI-powered compliance platform that abstracts country-specific indirect tax, direct tax, and regulatory filing rules into reusable, scalable configurations across 100+ markets. Champion a policy-as-code model: treat government tax requirements as structured data that AI can ingest, validate, and deploy, replacing slow, per-country manual configuration. Define the AI + Human Intelligence (AI+HI) pipeline where it fits: how official government tax sources are ingested, how AI generates compliance configurations, and where human tax-expert review checkpoints apply. Partner with core capability teams to eliminate US hardcode and US-specific dependencies that create international tax risk. Own the tax engine consolidation path. Today indirect tax runs across six separate codebases and direct tax (Books-to-Tax) runs across three separate engines, with filing capability limited to UK MTD, partial US, and Australia through a partner. Drive the architectural decision (extend an existing engine, build new, or adopt a partner platform) and the multi-year consolidation roadmap, including known hard problems like the UK Flat Rate Scheme and Canada's federal/provincial split. Act as the product owner at the legal/engineering intersection, shaping technical direction rather than just brokering between teams, and set sequencing and investment priorities across Tier 1 and expansion markets. 2. Modernize Indirect Tax Delivers AI-powered VAT/GST/sales-tax experiences on a reusable foundation. Deliver AI-powered tax review, live tax rates and forms, and enhanced VAT/GST/sales-tax experiences. Build a reusable rates-and-forms platform and AI transaction-level tax classification so new markets inherit the capability by configuration. Use Singapore GST F5/F8 as the reference implementation on the unified tax engine, and sequence Malaysia GST and UAE VAT behind it on the same architecture. Grow indirect-tax adoption in priority markets, starting with the workflows customers rely on most. 3. Build AI-powered Direct Tax Extends the platform from indirect tax into direct tax on the same configuration model. Ship AI corporate tax estimates and annual tax-year updates on a reusable Direct Tax (Books-to-Tax) foundation. Own the B2T platform proof: Singapore Form C-S/C-S Lite as the first jurisdiction live on the unified engine, carried through a full jurisdiction-config lifecycle so the second market is a configuration, not a rebuild. Hold working knowledge of book-to-tax adjustments, entity-type tax treatment (corporation, trust, partnership, proprietorship), depreciation and loss-carryforward logic, and corporate filing schema literacy (1120, T2, CT600, and market equivalents). Own cross-border direct tax mechanics as multinational SMB customers scale: withholding tax and treaty rates, permanent establishment, transfer pricing basics, and Pillar Two awareness. Track UK Making Tax Digital (MTD) filing and payment acceptance rate as a standing compliance metric, including the seasonal ITSA reporting cycle. 4. Lead cross-functionally and set the bar Aligns the mission team and holds the platform to measurable outcomes. Unite an extended mission team across Product Development, Design (XD), Data Science, Product Marketing, Legal, and Finance behind a shared tax-platform vision. Manage external relationships with tax authorities (e.g., HMRC) and third-party tax vendors where needed and the strategy is to partner vs build (Fonoa, Sovos, Avalara-class). Define and hold the platform accountable to metrics and SLAs: onboarding cycle time, compliance coverage by market, filing error rates, tax-product adoption, and cost-per-country. Fast-follow US quarterly releases while owning market-differentiating localization, extensibility, and compliance depth. Qualifications Domain Experience leading global or international platform expansion: building core services and tax compliance infrastructure for multiple non-native markets. Strong grounding in both indirect tax (VAT/GST/sales tax) and direct/corporate tax for SMB and mid-market customers: book-to-tax logic, entity-type treatment, cross-border withholding and treaty mechanics, and digital filing regimes such as UK MTD. Experience building for SMB and mid-market customers at a company with an ecosystem of products and services. Functional Expertise designing global platform architecture that abstracts complex regional tax requirements (indirect and direct) into scalable, reusable components. Fluency applying AI/GenAI to real tax product problems: AI+HI workflows, structured-data ingestion, agentic automation. Ability to tell a config change (rate table, schema, form variant) apart from a genuine capability gap (new module, new workflow) without needing engineering to make that call for you. Comfortable reading primary-source tax law and filing schemas directly, not just secondary summaries. Exceptional at prioritization, able to translate tax complexity into data-driven decisions across a large, matrixed organization. Leadership Owns a domain end to end: sets product strategy for international tax and delivers it across engineering, legal, and compliance. Ability to influence beyond the direct team, across the portfolio and up to executive leadership. A quality champion with a high bar for consistency, comfortable with ambiguity, driven by customer obsession and a growth mindset. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Senior Manager, Confirmations & Controls Locations: Edinburgh / Birmingham / London Hours: Full-Time Working Pattern: Hybrid - at least two days per week, 40% of our time. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. About This Opportunity Markets & Treasury Operations plays a critical role in supporting Lloyds Banking Group's Global Markets and Treasury businesses, providing the expertise, controls and resilience that underpin the successful execution and settlement of financial market transactions. We're seeking a Senior Manager to lead our Confirmations & Controls function within Markets Operations. This is a highly visible leadership role responsible for the oversight and strategic development of confirmations and settlement controls supporting Global Markets activities. You'll help strengthen resilience, reduce risk, improve efficiency and deliver key business outcomes across a complex & evolving environment. Alongside leading a business critical operation, you'll shape future processes through automation, innovation and technology. Working closely with Operations, Technology, Risk, Change and Front Office partners, you'll drive improvements that enhance controls, customer outcomes and long term growth. This is an exciting opportunity for an experienced leader who combines deep Markets Operations expertise with a passion for transformation, continuous improvement and people leadership. What You'll Be Doing Lead a Critical Operational Function Lead Confirmations activities across Global Markets products, ensuring strong operational performance, control effectiveness and service delivery. Be responsible for settlement control processes, ensuring issues, exceptions and risks are identified, managed and resolved effectively. Support governance and accountability for critical Markets Settlements processes, helping to maintain a robust control environment and strong customer outcomes. Contribute to the management of operational incidents and service recovery activity to minimise customer and business impact. Drive Automation, Controls & Innovation Lead the ongoing optimisation of controls, reconciliations and operational processes through the use of automation tools, including Xceptor, alongside emerging technologies such as Digital Assets and AI. Find opportunities to improve efficiency, accuracy and control effectiveness through automation and process enhancement. Partner with technology teams to define and deliver system enhancements that improve efficiency, strengthen controls and reduce operational risk. Deliver Strategic Change Partner with stakeholders to deliver strategic change initiatives, including international operating model developments, platform migrations and broader Markets transformation programmes. Provide operational leadership and subject matter expertise across business change activity. Represent Markets Operations within governance forums, committees and senior leadership discussions. Lead People & Capability Build and develop high performing teams, creating an inclusive environment where colleagues can thrive. Coach and support colleagues to maximise performance, capability and career development. Lead workforce planning and capability development to meet current and future business needs. Drive a culture of accountability, continuous improvement and innovation. What You'll Bring Extensive experience leading Markets Operations, Treasury Operations or Capital Markets Operations teams within a regulated financial services environment (5+ years). Deep expertise in operational controls, settlements, confirmations or post trade processes, alongside a strong understanding of operational risk, governance and control frameworks (5+ years). A proven track record of delivering automation, process improvement and business transformation initiatives within complex financial services organisations (5+ years). Deep knowledge of Global Markets products and supporting operational processes. The ability to build trusted relationships, influence decision making and engage effectively with senior leaders across Front Office, Operations, Technology, Risk and Change functions. A track record of developing high performing teams and leading colleagues through change. Broad knowledge of the Global Markets and Treasury operating environment, including regulatory and market developments. A passion for innovation and emerging technologies, including AI and automation. We know that great talent comes from many backgrounds. End Date: Wednesday 22 July 2026 Salary Range: £0 - £0 Flexible Working Options: Hybrid Working, Job Share
Aug 26, 2026
Full time
Senior Manager, Confirmations & Controls Locations: Edinburgh / Birmingham / London Hours: Full-Time Working Pattern: Hybrid - at least two days per week, 40% of our time. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. About This Opportunity Markets & Treasury Operations plays a critical role in supporting Lloyds Banking Group's Global Markets and Treasury businesses, providing the expertise, controls and resilience that underpin the successful execution and settlement of financial market transactions. We're seeking a Senior Manager to lead our Confirmations & Controls function within Markets Operations. This is a highly visible leadership role responsible for the oversight and strategic development of confirmations and settlement controls supporting Global Markets activities. You'll help strengthen resilience, reduce risk, improve efficiency and deliver key business outcomes across a complex & evolving environment. Alongside leading a business critical operation, you'll shape future processes through automation, innovation and technology. Working closely with Operations, Technology, Risk, Change and Front Office partners, you'll drive improvements that enhance controls, customer outcomes and long term growth. This is an exciting opportunity for an experienced leader who combines deep Markets Operations expertise with a passion for transformation, continuous improvement and people leadership. What You'll Be Doing Lead a Critical Operational Function Lead Confirmations activities across Global Markets products, ensuring strong operational performance, control effectiveness and service delivery. Be responsible for settlement control processes, ensuring issues, exceptions and risks are identified, managed and resolved effectively. Support governance and accountability for critical Markets Settlements processes, helping to maintain a robust control environment and strong customer outcomes. Contribute to the management of operational incidents and service recovery activity to minimise customer and business impact. Drive Automation, Controls & Innovation Lead the ongoing optimisation of controls, reconciliations and operational processes through the use of automation tools, including Xceptor, alongside emerging technologies such as Digital Assets and AI. Find opportunities to improve efficiency, accuracy and control effectiveness through automation and process enhancement. Partner with technology teams to define and deliver system enhancements that improve efficiency, strengthen controls and reduce operational risk. Deliver Strategic Change Partner with stakeholders to deliver strategic change initiatives, including international operating model developments, platform migrations and broader Markets transformation programmes. Provide operational leadership and subject matter expertise across business change activity. Represent Markets Operations within governance forums, committees and senior leadership discussions. Lead People & Capability Build and develop high performing teams, creating an inclusive environment where colleagues can thrive. Coach and support colleagues to maximise performance, capability and career development. Lead workforce planning and capability development to meet current and future business needs. Drive a culture of accountability, continuous improvement and innovation. What You'll Bring Extensive experience leading Markets Operations, Treasury Operations or Capital Markets Operations teams within a regulated financial services environment (5+ years). Deep expertise in operational controls, settlements, confirmations or post trade processes, alongside a strong understanding of operational risk, governance and control frameworks (5+ years). A proven track record of delivering automation, process improvement and business transformation initiatives within complex financial services organisations (5+ years). Deep knowledge of Global Markets products and supporting operational processes. The ability to build trusted relationships, influence decision making and engage effectively with senior leaders across Front Office, Operations, Technology, Risk and Change functions. A track record of developing high performing teams and leading colleagues through change. Broad knowledge of the Global Markets and Treasury operating environment, including regulatory and market developments. A passion for innovation and emerging technologies, including AI and automation. We know that great talent comes from many backgrounds. End Date: Wednesday 22 July 2026 Salary Range: £0 - £0 Flexible Working Options: Hybrid Working, Job Share
Design and maintain underwriting policies, decisioning frameworks, and credit risk appetite for sole trader, SME, and fleet/multi-vehicle segments, including commercial line of credit limit-setting and utilisation management. Assess creditworthiness of commercial counterparties (business financials, cash flow, guarantors, external data); oversee complex credit proposals and Credit Committee participation. Monitor portfolio performance and KRIs/KPIs by commercial segment; identify emerging risks (sector concentration, fleet residual value/utilisation, small business defaults) and adjust strategy accordingly. Design loss mitigation, collections, and recovery approaches suited to commercial relationships. Deliver forecasting/scenario analysis and portfolio insights to senior management and governance committees. Oversee credit risk on Ford dealer wholesale/floorplan financing, including dealer credit line setting, renewal, and ongoing exposure monitoring. Monitor dealer financial health (stocking levels, inventory turn, curtailment triggers, out-of-trust risk) and elevate early warning indicators through established governance channels. Maintain oversight of dealer concentration risk and floorplan portfolio quality, incorporating dealer-level risk into broader commercial portfolio reporting and risk appetite metrics. Maintain second line assurance and oversight of first-line commercial lending activity, including policy exceptions and controls. Implement fraud detection/prevention frameworks for commercial applications (e.g. business identity verification). Ensure commercial and dealer wholesale exposures are correctly classified per EBA/PRA rules (default, forbearance, NPE), and lead the team's capability development in this area, working with Finance to align with IFRS 9 staging and regulatory reporting. Partner with marketing and sales, operations, data, and technology teams to scale digital and automated underwriting for commercial customers. Collaborate with Group Risk, Compliance, and control functions; contribute to ICAAP, stress testing, and capital planning for the commercial book. Lead, coach, and develop the commercial credit risk team; build a strong risk culture and support the Bank's commercial growth strategy through data- and analytics-led decisioning. Requirements First line commercial credit risk experience across sole traders, SMEs, and multi-vehicle/fleet customers. Track record developing underwriting guidelines and credit proposal assessments, including commercial lines of credit. Strong financial/credit analysis skills (business financials, cash flow, guarantor assessment, external research). Strong working knowledge of EBA and PRA credit risk classification requirements, including definition of default, forbearance, and non-performing exposure rules. Analytical, data-driven mindset; excellent communication skills with senior leaders, Board members, and stakeholders. SME/sole trader credit scoring or alternative data experience. Fleet/automotive financing and vehicle asset risk knowledge. Core Competencies Demonstrates expertise in commercial credit risk management, including underwriting policy design, creditworthiness assessment, and compliance with EBA/PRA regulations. Proven ability to lead teams, deliver insights through data analysis, and implement fraud detection frameworks. Highest-signal resume keywords Commercial Credit Risk Management Underwriting Policy Development Financial Analysis Skills EBA/PRA Compliance Knowledge Fleet/Automotive Financing Expertise ATS Optimization Keywords Hard Skills Credit Risk Assessment Underwriting Guidelines Development Credit Proposal Assessment Data Analysis Loss Mitigation Strategies Portfolio Performance Monitoring Fraud Detection Frameworks Scenario Analysis Credit Scoring Regulatory Reporting Soft Skills Excellent Communication Skills Analytical Mindset Team Leadership Stakeholder Engagement Risk Culture Development Industry Keywords SME Financing Sole Trader Credit Multi-Vehicle Financing Credit Committee Participation KRI/KPI Monitoring Dealer Credit Line Management Non-Performing Exposure Forbearance Definition Capital Planning Governance Channels
Aug 26, 2026
Full time
Design and maintain underwriting policies, decisioning frameworks, and credit risk appetite for sole trader, SME, and fleet/multi-vehicle segments, including commercial line of credit limit-setting and utilisation management. Assess creditworthiness of commercial counterparties (business financials, cash flow, guarantors, external data); oversee complex credit proposals and Credit Committee participation. Monitor portfolio performance and KRIs/KPIs by commercial segment; identify emerging risks (sector concentration, fleet residual value/utilisation, small business defaults) and adjust strategy accordingly. Design loss mitigation, collections, and recovery approaches suited to commercial relationships. Deliver forecasting/scenario analysis and portfolio insights to senior management and governance committees. Oversee credit risk on Ford dealer wholesale/floorplan financing, including dealer credit line setting, renewal, and ongoing exposure monitoring. Monitor dealer financial health (stocking levels, inventory turn, curtailment triggers, out-of-trust risk) and elevate early warning indicators through established governance channels. Maintain oversight of dealer concentration risk and floorplan portfolio quality, incorporating dealer-level risk into broader commercial portfolio reporting and risk appetite metrics. Maintain second line assurance and oversight of first-line commercial lending activity, including policy exceptions and controls. Implement fraud detection/prevention frameworks for commercial applications (e.g. business identity verification). Ensure commercial and dealer wholesale exposures are correctly classified per EBA/PRA rules (default, forbearance, NPE), and lead the team's capability development in this area, working with Finance to align with IFRS 9 staging and regulatory reporting. Partner with marketing and sales, operations, data, and technology teams to scale digital and automated underwriting for commercial customers. Collaborate with Group Risk, Compliance, and control functions; contribute to ICAAP, stress testing, and capital planning for the commercial book. Lead, coach, and develop the commercial credit risk team; build a strong risk culture and support the Bank's commercial growth strategy through data- and analytics-led decisioning. Requirements First line commercial credit risk experience across sole traders, SMEs, and multi-vehicle/fleet customers. Track record developing underwriting guidelines and credit proposal assessments, including commercial lines of credit. Strong financial/credit analysis skills (business financials, cash flow, guarantor assessment, external research). Strong working knowledge of EBA and PRA credit risk classification requirements, including definition of default, forbearance, and non-performing exposure rules. Analytical, data-driven mindset; excellent communication skills with senior leaders, Board members, and stakeholders. SME/sole trader credit scoring or alternative data experience. Fleet/automotive financing and vehicle asset risk knowledge. Core Competencies Demonstrates expertise in commercial credit risk management, including underwriting policy design, creditworthiness assessment, and compliance with EBA/PRA regulations. Proven ability to lead teams, deliver insights through data analysis, and implement fraud detection frameworks. Highest-signal resume keywords Commercial Credit Risk Management Underwriting Policy Development Financial Analysis Skills EBA/PRA Compliance Knowledge Fleet/Automotive Financing Expertise ATS Optimization Keywords Hard Skills Credit Risk Assessment Underwriting Guidelines Development Credit Proposal Assessment Data Analysis Loss Mitigation Strategies Portfolio Performance Monitoring Fraud Detection Frameworks Scenario Analysis Credit Scoring Regulatory Reporting Soft Skills Excellent Communication Skills Analytical Mindset Team Leadership Stakeholder Engagement Risk Culture Development Industry Keywords SME Financing Sole Trader Credit Multi-Vehicle Financing Credit Committee Participation KRI/KPI Monitoring Dealer Credit Line Management Non-Performing Exposure Forbearance Definition Capital Planning Governance Channels
Location: UK - Multi-site (Regular travel across Finsbury sites) Shift: Weekdays We have a new opportunity for a Group Capex Programme Lead to join our Group Engineering & Excellence team within Finsbury Food Group. Finsbury Food Group is one of the UK's leading speciality bakery manufacturers. We continually raise quality, innovation, and operational standards while building long-term, trusted relationships across retail, foodservice, and brand partnerships. Our portfolio spans a wide range of bakery categories-from market-leading retailer own-brand products to beloved licensed and branded ranges-produced across our nationwide network of bakeries. This is an exciting opportunity to take ownership of Finsbury's Group Capital Expenditure programme, leading the governance, prioritisation, and successful delivery of strategic capital investment across our manufacturing sites. You'll play a key role in shaping the future of our operations by ensuring investment supports business growth, automation, sustainability, operational excellence, and long-term resilience. Working closely with senior leaders across Engineering, Operations, Finance, Procurement, Supply Chain and Manufacturing, you'll provide strategic oversight of our capital portfolio, ensuring projects are delivered safely, on time, within budget, and with measurable business benefits. You'll establish clear governance, develop long-term capital strategies, embed consistent project management standards, and build capability across the business to improve project delivery. This role would suit an experienced programme or project leader who enjoys bringing structure to complex programmes, influencing senior stakeholders, and driving continuous improvement across a multi-site manufacturing environment. This is what you'll actually do! As Group Capex Programme Lead, you'll lead the governance and control of Finsbury's capital investment portfolio, ensuring every project is prioritised, managed effectively, and aligned with our strategic business objectives. You'll oversee programme performance by monitoring spend, delivery milestones, risks, and benefit realisation, providing clear visibility to senior leadership and ensuring issues are addressed proactively. You'll develop and maintain the Group's long-term capital investment strategy, helping to shape future investment across automation, asset replacement, infrastructure, sustainability, energy efficiency, and manufacturing capability. Working alongside site engineering teams and business leaders, you'll ensure investment decisions support operational performance, future growth, compliance, and cost reduction. A key part of the role will involve standardising the way capital projects are managed across the Group. You'll implement robust governance processes, develop practical project management tools and stage-gate controls, and ensure projects are delivered with strong safety, food safety, legal, contractor management, and compliance standards throughout the entire project lifecycle. You'll partner with Finance, Procurement, Operations, Engineering, Supply Chain, Technical and site leadership teams to ensure projects remain commercially robust and strategically aligned. You'll also provide early engineering input into New Product Innovation projects, helping teams understand infrastructure, capacity, equipment, and investment requirements before projects progress. Alongside leading programme governance, you'll coach and develop project managers and engineering teams, creating greater consistency, accountability, and project delivery capability across the business. Your success will be measured through key KPIs including capital projects delivered within approved budgets and timescales, successful delivery of investment benefits, adoption of project governance standards, quality of reporting and forecasting, effective risk management, and continuous improvement in project delivery across the Group. Ideally this is you! Degree qualified (or equivalent experience) in Engineering, Manufacturing, Project Management or a related discipline Formal Project Management qualification would be advantageous Significant experience leading capital projects or capital programmes within manufacturing, FMCG, food production, or a similarly complex operational environment Strong experience managing multi-site capital investment programmes and governance frameworks Excellent understanding of project management, programme governance, risk management, cost control, scheduling and benefit realisation Commercially aware with experience developing business cases and evaluating investment opportunities Strong stakeholder management skills with the ability to influence and challenge constructively at all levels Experience working collaboratively across Engineering, Operations, Finance, Procurement and Supply Chain functions Confident analysing complex project data and translating it into meaningful business insight Highly organised with the ability to manage multiple priorities across a diverse capital portfolio Passionate about continuous improvement, coaching others, and embedding consistent ways of working Willingness to travel regularly across Finsbury manufacturing sites What's in it for you? Enhanced Maternity & Paternity Leave to allow quality time with your new arrival! Enhanced Pension Scheme for our employees Free Employee Assistance Programme (open to colleagues and their families) Retail discounts accessible via our Benefits Hub platform! Refer a Friend Scheme (up to £300 per referral - T&C's dependent) Employee Recognition Awards Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!) An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more! Our vision is to be the leading specialty bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals. We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please get in contact to learn more!
Aug 26, 2026
Full time
Location: UK - Multi-site (Regular travel across Finsbury sites) Shift: Weekdays We have a new opportunity for a Group Capex Programme Lead to join our Group Engineering & Excellence team within Finsbury Food Group. Finsbury Food Group is one of the UK's leading speciality bakery manufacturers. We continually raise quality, innovation, and operational standards while building long-term, trusted relationships across retail, foodservice, and brand partnerships. Our portfolio spans a wide range of bakery categories-from market-leading retailer own-brand products to beloved licensed and branded ranges-produced across our nationwide network of bakeries. This is an exciting opportunity to take ownership of Finsbury's Group Capital Expenditure programme, leading the governance, prioritisation, and successful delivery of strategic capital investment across our manufacturing sites. You'll play a key role in shaping the future of our operations by ensuring investment supports business growth, automation, sustainability, operational excellence, and long-term resilience. Working closely with senior leaders across Engineering, Operations, Finance, Procurement, Supply Chain and Manufacturing, you'll provide strategic oversight of our capital portfolio, ensuring projects are delivered safely, on time, within budget, and with measurable business benefits. You'll establish clear governance, develop long-term capital strategies, embed consistent project management standards, and build capability across the business to improve project delivery. This role would suit an experienced programme or project leader who enjoys bringing structure to complex programmes, influencing senior stakeholders, and driving continuous improvement across a multi-site manufacturing environment. This is what you'll actually do! As Group Capex Programme Lead, you'll lead the governance and control of Finsbury's capital investment portfolio, ensuring every project is prioritised, managed effectively, and aligned with our strategic business objectives. You'll oversee programme performance by monitoring spend, delivery milestones, risks, and benefit realisation, providing clear visibility to senior leadership and ensuring issues are addressed proactively. You'll develop and maintain the Group's long-term capital investment strategy, helping to shape future investment across automation, asset replacement, infrastructure, sustainability, energy efficiency, and manufacturing capability. Working alongside site engineering teams and business leaders, you'll ensure investment decisions support operational performance, future growth, compliance, and cost reduction. A key part of the role will involve standardising the way capital projects are managed across the Group. You'll implement robust governance processes, develop practical project management tools and stage-gate controls, and ensure projects are delivered with strong safety, food safety, legal, contractor management, and compliance standards throughout the entire project lifecycle. You'll partner with Finance, Procurement, Operations, Engineering, Supply Chain, Technical and site leadership teams to ensure projects remain commercially robust and strategically aligned. You'll also provide early engineering input into New Product Innovation projects, helping teams understand infrastructure, capacity, equipment, and investment requirements before projects progress. Alongside leading programme governance, you'll coach and develop project managers and engineering teams, creating greater consistency, accountability, and project delivery capability across the business. Your success will be measured through key KPIs including capital projects delivered within approved budgets and timescales, successful delivery of investment benefits, adoption of project governance standards, quality of reporting and forecasting, effective risk management, and continuous improvement in project delivery across the Group. Ideally this is you! Degree qualified (or equivalent experience) in Engineering, Manufacturing, Project Management or a related discipline Formal Project Management qualification would be advantageous Significant experience leading capital projects or capital programmes within manufacturing, FMCG, food production, or a similarly complex operational environment Strong experience managing multi-site capital investment programmes and governance frameworks Excellent understanding of project management, programme governance, risk management, cost control, scheduling and benefit realisation Commercially aware with experience developing business cases and evaluating investment opportunities Strong stakeholder management skills with the ability to influence and challenge constructively at all levels Experience working collaboratively across Engineering, Operations, Finance, Procurement and Supply Chain functions Confident analysing complex project data and translating it into meaningful business insight Highly organised with the ability to manage multiple priorities across a diverse capital portfolio Passionate about continuous improvement, coaching others, and embedding consistent ways of working Willingness to travel regularly across Finsbury manufacturing sites What's in it for you? Enhanced Maternity & Paternity Leave to allow quality time with your new arrival! Enhanced Pension Scheme for our employees Free Employee Assistance Programme (open to colleagues and their families) Retail discounts accessible via our Benefits Hub platform! Refer a Friend Scheme (up to £300 per referral - T&C's dependent) Employee Recognition Awards Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!) An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more! Our vision is to be the leading specialty bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals. We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please get in contact to learn more!
Responsibilities Lead the end-to-end delivery of complex change initiatives across Treasury and Corporate Risk, ensuring scope, timelines, and budgets are effectively managed. Establish and maintain robust programme governance, including reporting, risk management, and stakeholder oversight aligned to regulatory expectations. Manage and develop a small team of Business Analysts, setting clear objectives and ensuring high-quality requirements and documentation. Oversee the identification, assessment, and mitigation of programme risks, issues, and dependencies. Drive business case development, benefits realisation tracking, and financial governance across assigned initiatives. Ensure all change activity complies with internal control frameworks and external regulatory requirements. Coordinate cross-functional delivery teams, including Technology, Operations, and third-party vendors. Facilitate steering committees and executive forums, providing clear, concise updates and recommendations. Requirements Extensive project/program management experience in a Risk or Finance function of a financial institution (Preferred) Subject matter expertise through working in a Market or Corporate Credit Risk role (Preferred) Knowledge of associated regulatory frameworks, including model risk (Preferred) Bachelors/Master's degree in relevant topic (Preferred) Post Graduate qualification in a finance (e.g., ACCA/CFA) or project management (e.g., PMI) discipline (Preferred) English (Required) Spanish (Preferred)
Aug 26, 2026
Full time
Responsibilities Lead the end-to-end delivery of complex change initiatives across Treasury and Corporate Risk, ensuring scope, timelines, and budgets are effectively managed. Establish and maintain robust programme governance, including reporting, risk management, and stakeholder oversight aligned to regulatory expectations. Manage and develop a small team of Business Analysts, setting clear objectives and ensuring high-quality requirements and documentation. Oversee the identification, assessment, and mitigation of programme risks, issues, and dependencies. Drive business case development, benefits realisation tracking, and financial governance across assigned initiatives. Ensure all change activity complies with internal control frameworks and external regulatory requirements. Coordinate cross-functional delivery teams, including Technology, Operations, and third-party vendors. Facilitate steering committees and executive forums, providing clear, concise updates and recommendations. Requirements Extensive project/program management experience in a Risk or Finance function of a financial institution (Preferred) Subject matter expertise through working in a Market or Corporate Credit Risk role (Preferred) Knowledge of associated regulatory frameworks, including model risk (Preferred) Bachelors/Master's degree in relevant topic (Preferred) Post Graduate qualification in a finance (e.g., ACCA/CFA) or project management (e.g., PMI) discipline (Preferred) English (Required) Spanish (Preferred)
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
Aug 26, 2026
Full time
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
Online Education Services (OES) is a purpose-driven organisation dedicated to transforming the lives of learners by expanding access to high-quality online education. We work in close partnership with universities and leading education providers across Australia and the United Kingdom, supporting the development of innovative, student-centred online programmes that make a genuine difference. As a proud member of the SEEK Group, we benefit from the expertise and global reach of a world-renowned digital leader - while maintaining the collaborative, people-first culture that makes OES a great place to work. Our vision is bold: to become the world's most impactful enabler of education. We're well on our way, and we'd love you to be part of that journey. The Role This is an opportunity to make a meaningful difference to students at the moments when the right support can have the greatest impact. As a Student Coach, you will help students feel confident, connected and capable throughout their learning journey - from accepting their offer and enrolling, through to progressing in their studies, completing their programme and preparing for what comes next. Through proactive outreach, thoughtful coaching conversations and practical guidance, you will help students overcome barriers, stay focused on their goals and get the most from their education. This is much more than a reactive support role. You will have the opportunity to build trusted relationships with students through one-to-one coaching, virtual meetings, webinars and small-group workshops. Whether a student needs encouragement to take the next step in their enrolment, support to prepare for an assessment, help rebuilding confidence after an interruption to study, or clarity about their future career direction, you will be there to help them move forward. You will play an important part in shaping the student experience across the full lifecycle. Your insight will help identify where students may be disengaging or facing challenges, allowing OES and its university partners to provide the right support at the right time. You will also work closely with Student Success, Academic Quality, Funding and partner university teams to make sure students receive joined-up, practical and compassionate support. For the right person, this role offers genuine variety, purpose and development. You will strengthen your coaching expertise, gain experience across student engagement, retention, academic confidence and employability, and see the direct results of the support you provide. The work you do will help students remain engaged, achieve their goals and access the life-changing opportunities that education can bring. You will report to the Academic Quality Manager and will be trusted to manage your own outreach caseload, follow through on actions and make a measurable difference to student outcomes. If you are an empathetic, proactive and organised person who enjoys helping others build confidence and succeed, this could be an exceptionally rewarding role. What Success Looks Like Within your first year, you will have built trusted and positive relationships with students across your caseload. Students will feel better informed, more confident and more connected to their studies because of the support you have provided. You will make a measurable contribution to improved enrolment completion, student engagement, assessment submission, retention and progression outcomes. Students who may otherwise have disengaged will be identified early and supported with practical, tailored interventions that help them return to study and move forward. Over time, you will become a valued source of insight into the student experience. Your feedback will help OES and its university partners understand what students need, where barriers arise and how support can be improved. You will also work closely with colleagues across Student Support, Academic Quality and Careers teams to ensure students receive the right help at the right time. Essential Skills and Experience We are looking for someone with experience in student support, coaching, mentoring or engagement roles. Experience in higher education would be an advantage, but we are equally interested in people with the right coaching mindset and a genuine commitment to student success. You will be confident communicating with people from a wide range of backgrounds and able to build rapport through phone-based, virtual and written interactions. You will also bring: Experience in student support, coaching, mentoring or engagement roles Strong interpersonal, motivational and coaching skills Confidence delivering one-to-one phone-based and virtual coaching sessions The ability to build rapport, inspire confidence and help students identify practical next steps An empathetic, proactive and resilient approach to supporting students through challenges Strong organisational skills, with the ability to manage a caseload and complete follow up actions reliably The ability to recognise when a student may need more specialist academic, welfare, funding or careers support, and to elevate or signpost appropriately An understanding of employability, career progression or student development principles, which would be desirable Experience using CRM systems; Salesforce experience would be an advantage A highly motivated, student-centred approach and a commitment to delivering excellent support Key Responsibilities Proactive Student Engagement Deliver planned, proactive outreach to students at key points across their learning journey, including offer acceptance, enrolment, pre commencement, early study, assessment periods, re enrolment, progression and graduation Contact students by phone, SMS, email and virtual meetings to provide personalised coaching and support Identify and engage students showing early signs of disengagement or non participation Manage your own outreach caseload and ensure all agreed follow up actions are completed Record student engagement activity accurately and promptly in Salesforce Enrolment Support and Conversion Coaching Provide proactive coaching to students who have accepted an offer but have not yet completed enrolment Help students understand enrolment requirements and work through barriers that may be preventing them from progressing Work closely with Student Success Advisors to identify and support students at risk of non enrolment Contribute to enrolment conversion and onboarding engagement targets Assessment Readiness and Academic Confidence Provide targeted support ahead of key assessment periods, including reminders, milestone check ins, study planning and time management coaching Deliver one to one coaching for students at risk of non submission or disengagement Help students build academic confidence, resilience and effective online study habits Deliver webinars and workshops on topics such as online study skills, assessment preparation, academic integrity and returning to study after interruption Escalate academic or welfare concerns to the appropriate teams where required Retention and Progression Support Monitor engagement indicators and intervene proactively when students may be at risk of withdrawal or failure Create structured, practical intervention plans to support at risk students Help students returning from a Leave of Absence to re engage successfully with their studies Work collaboratively with Academic Quality, Student Support and Funding teams to coordinate holistic support Contribute to retention and progression campaigns designed to improve student outcomes Careers Awareness and Student Development Help students connect their studies to longer term career aspirations and professional goals Provide coaching conversations that support goal setting, confidence building, career planning and personal development Promote relevant university careers services, employability resources and professional development opportunities Support final stage students as they prepare for graduation and their next steps Signpost students to relevant internal or external careers support services where appropriate Performance and Continuous Improvement Work towards agreed KPIs, including retention and progression targets, assessment submission rates, enrolment conversion, student engagement, satisfaction and career readiness indicators Monitor the effectiveness of your interventions and demonstrate measurable impact across your caseload Contribute to reporting on coaching activity, student feedback and outcomes Share student insight with colleagues to support continuous improvement in the student experience Global organisation focused on growth, with lots of opportunities for our employees Engaging and vibrant organisational culture 35 hour working week within a flexible working environment OES values driven recruitment principles Career life fit, with a strong health and wellbeing focus 25 days of annual leave plus bank holidays Purchased leave scheme A strategy built on respect, honesty and diversity Continuous improvement through challenging and meaningful work Study assistance and leave for eligible employees A high growth industry with strong partner and shareholder backing A genuine focus on student success . click apply for full job details
Aug 26, 2026
Full time
Online Education Services (OES) is a purpose-driven organisation dedicated to transforming the lives of learners by expanding access to high-quality online education. We work in close partnership with universities and leading education providers across Australia and the United Kingdom, supporting the development of innovative, student-centred online programmes that make a genuine difference. As a proud member of the SEEK Group, we benefit from the expertise and global reach of a world-renowned digital leader - while maintaining the collaborative, people-first culture that makes OES a great place to work. Our vision is bold: to become the world's most impactful enabler of education. We're well on our way, and we'd love you to be part of that journey. The Role This is an opportunity to make a meaningful difference to students at the moments when the right support can have the greatest impact. As a Student Coach, you will help students feel confident, connected and capable throughout their learning journey - from accepting their offer and enrolling, through to progressing in their studies, completing their programme and preparing for what comes next. Through proactive outreach, thoughtful coaching conversations and practical guidance, you will help students overcome barriers, stay focused on their goals and get the most from their education. This is much more than a reactive support role. You will have the opportunity to build trusted relationships with students through one-to-one coaching, virtual meetings, webinars and small-group workshops. Whether a student needs encouragement to take the next step in their enrolment, support to prepare for an assessment, help rebuilding confidence after an interruption to study, or clarity about their future career direction, you will be there to help them move forward. You will play an important part in shaping the student experience across the full lifecycle. Your insight will help identify where students may be disengaging or facing challenges, allowing OES and its university partners to provide the right support at the right time. You will also work closely with Student Success, Academic Quality, Funding and partner university teams to make sure students receive joined-up, practical and compassionate support. For the right person, this role offers genuine variety, purpose and development. You will strengthen your coaching expertise, gain experience across student engagement, retention, academic confidence and employability, and see the direct results of the support you provide. The work you do will help students remain engaged, achieve their goals and access the life-changing opportunities that education can bring. You will report to the Academic Quality Manager and will be trusted to manage your own outreach caseload, follow through on actions and make a measurable difference to student outcomes. If you are an empathetic, proactive and organised person who enjoys helping others build confidence and succeed, this could be an exceptionally rewarding role. What Success Looks Like Within your first year, you will have built trusted and positive relationships with students across your caseload. Students will feel better informed, more confident and more connected to their studies because of the support you have provided. You will make a measurable contribution to improved enrolment completion, student engagement, assessment submission, retention and progression outcomes. Students who may otherwise have disengaged will be identified early and supported with practical, tailored interventions that help them return to study and move forward. Over time, you will become a valued source of insight into the student experience. Your feedback will help OES and its university partners understand what students need, where barriers arise and how support can be improved. You will also work closely with colleagues across Student Support, Academic Quality and Careers teams to ensure students receive the right help at the right time. Essential Skills and Experience We are looking for someone with experience in student support, coaching, mentoring or engagement roles. Experience in higher education would be an advantage, but we are equally interested in people with the right coaching mindset and a genuine commitment to student success. You will be confident communicating with people from a wide range of backgrounds and able to build rapport through phone-based, virtual and written interactions. You will also bring: Experience in student support, coaching, mentoring or engagement roles Strong interpersonal, motivational and coaching skills Confidence delivering one-to-one phone-based and virtual coaching sessions The ability to build rapport, inspire confidence and help students identify practical next steps An empathetic, proactive and resilient approach to supporting students through challenges Strong organisational skills, with the ability to manage a caseload and complete follow up actions reliably The ability to recognise when a student may need more specialist academic, welfare, funding or careers support, and to elevate or signpost appropriately An understanding of employability, career progression or student development principles, which would be desirable Experience using CRM systems; Salesforce experience would be an advantage A highly motivated, student-centred approach and a commitment to delivering excellent support Key Responsibilities Proactive Student Engagement Deliver planned, proactive outreach to students at key points across their learning journey, including offer acceptance, enrolment, pre commencement, early study, assessment periods, re enrolment, progression and graduation Contact students by phone, SMS, email and virtual meetings to provide personalised coaching and support Identify and engage students showing early signs of disengagement or non participation Manage your own outreach caseload and ensure all agreed follow up actions are completed Record student engagement activity accurately and promptly in Salesforce Enrolment Support and Conversion Coaching Provide proactive coaching to students who have accepted an offer but have not yet completed enrolment Help students understand enrolment requirements and work through barriers that may be preventing them from progressing Work closely with Student Success Advisors to identify and support students at risk of non enrolment Contribute to enrolment conversion and onboarding engagement targets Assessment Readiness and Academic Confidence Provide targeted support ahead of key assessment periods, including reminders, milestone check ins, study planning and time management coaching Deliver one to one coaching for students at risk of non submission or disengagement Help students build academic confidence, resilience and effective online study habits Deliver webinars and workshops on topics such as online study skills, assessment preparation, academic integrity and returning to study after interruption Escalate academic or welfare concerns to the appropriate teams where required Retention and Progression Support Monitor engagement indicators and intervene proactively when students may be at risk of withdrawal or failure Create structured, practical intervention plans to support at risk students Help students returning from a Leave of Absence to re engage successfully with their studies Work collaboratively with Academic Quality, Student Support and Funding teams to coordinate holistic support Contribute to retention and progression campaigns designed to improve student outcomes Careers Awareness and Student Development Help students connect their studies to longer term career aspirations and professional goals Provide coaching conversations that support goal setting, confidence building, career planning and personal development Promote relevant university careers services, employability resources and professional development opportunities Support final stage students as they prepare for graduation and their next steps Signpost students to relevant internal or external careers support services where appropriate Performance and Continuous Improvement Work towards agreed KPIs, including retention and progression targets, assessment submission rates, enrolment conversion, student engagement, satisfaction and career readiness indicators Monitor the effectiveness of your interventions and demonstrate measurable impact across your caseload Contribute to reporting on coaching activity, student feedback and outcomes Share student insight with colleagues to support continuous improvement in the student experience Global organisation focused on growth, with lots of opportunities for our employees Engaging and vibrant organisational culture 35 hour working week within a flexible working environment OES values driven recruitment principles Career life fit, with a strong health and wellbeing focus 25 days of annual leave plus bank holidays Purchased leave scheme A strategy built on respect, honesty and diversity Continuous improvement through challenging and meaningful work Study assistance and leave for eligible employees A high growth industry with strong partner and shareholder backing A genuine focus on student success . click apply for full job details
Your new company A highly respected Lloyd's market insurance business based in the City of London is seeking an experienced Head of Compliance to lead and develop its compliance function. Operating within a dynamic and regulated environment, the organisation has a strong reputation for underwriting excellence and is committed to maintaining the highest standards of regulatory governance and compliance across its operations.This is an exciting opportunity to join a growing and well-established insurer at a senior leadership level, playing a pivotal role in shaping the compliance strategy and ensuring the organisation remains fully aligned with evolving regulatory expectations. Your new role As Head of Compliance, you will hold responsibility for leading the compliance framework across the business, acting as a key adviser to the executive team and Board on regulatory matters. The successful candidate will be approved to hold SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) responsibilities and will ensure the organisation maintains strong relationships with both the FCA and PRA. You will oversee the design, implementation and ongoing enhancement of the compliance monitoring programme, ensuring robust systems and controls are in place to identify, assess and mitigate regulatory risks. Working closely with senior stakeholders across underwriting, operations, risk and finance, you will provide expert guidance on regulatory developments and their impact on the business. The role will also involve managing regulatory reporting requirements, leading compliance reviews and investigations where required, overseeing financial crime and AML frameworks, and promoting a strong culture of compliance throughout the organisation. You will regularly engage with Lloyd's market requirements and ensure the business continues to operate in line with regulatory obligations and best practice standards. What you'll need to succeed To be successful in this role, you will be an experienced compliance leader with a strong track record within the London Market or Lloyd's insurance sector. You will possess in-depth knowledge of FCA and PRA regulations, as well as experience operating within the Senior Managers & Certification Regime, including previous experience holding or being approved for SMF16 and/or SMF17 responsibilities. You will have demonstrable experience developing and managing compliance monitoring frameworks, advising senior stakeholders on regulatory matters and implementing effective governance and control environments. A strong understanding of financial crime, anti-money laundering requirements, conduct risk and regulatory change management is essential.The successful individual will possess excellent stakeholder management and communication skills, with the ability to influence at Board and Executive Committee level. Experience working within a Lloyd's syndicate, managing agent or Lloyd's market insurer will be highly advantageous. What you'll get in return This is an opportunity to join a highly regarded Lloyd's insurance business in a key leadership position, where you will have significant influence over the compliance strategy and regulatory framework of the organisation. You will work alongside an experienced leadership team and play a crucial role in supporting the continued growth and success of the business. Flexible working options available, with a hybrid working model based in the City of London. A competitive salary and comprehensive benefits package are on offer, alongside excellent opportunities for professional development and career progression. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 26, 2026
Full time
Your new company A highly respected Lloyd's market insurance business based in the City of London is seeking an experienced Head of Compliance to lead and develop its compliance function. Operating within a dynamic and regulated environment, the organisation has a strong reputation for underwriting excellence and is committed to maintaining the highest standards of regulatory governance and compliance across its operations.This is an exciting opportunity to join a growing and well-established insurer at a senior leadership level, playing a pivotal role in shaping the compliance strategy and ensuring the organisation remains fully aligned with evolving regulatory expectations. Your new role As Head of Compliance, you will hold responsibility for leading the compliance framework across the business, acting as a key adviser to the executive team and Board on regulatory matters. The successful candidate will be approved to hold SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) responsibilities and will ensure the organisation maintains strong relationships with both the FCA and PRA. You will oversee the design, implementation and ongoing enhancement of the compliance monitoring programme, ensuring robust systems and controls are in place to identify, assess and mitigate regulatory risks. Working closely with senior stakeholders across underwriting, operations, risk and finance, you will provide expert guidance on regulatory developments and their impact on the business. The role will also involve managing regulatory reporting requirements, leading compliance reviews and investigations where required, overseeing financial crime and AML frameworks, and promoting a strong culture of compliance throughout the organisation. You will regularly engage with Lloyd's market requirements and ensure the business continues to operate in line with regulatory obligations and best practice standards. What you'll need to succeed To be successful in this role, you will be an experienced compliance leader with a strong track record within the London Market or Lloyd's insurance sector. You will possess in-depth knowledge of FCA and PRA regulations, as well as experience operating within the Senior Managers & Certification Regime, including previous experience holding or being approved for SMF16 and/or SMF17 responsibilities. You will have demonstrable experience developing and managing compliance monitoring frameworks, advising senior stakeholders on regulatory matters and implementing effective governance and control environments. A strong understanding of financial crime, anti-money laundering requirements, conduct risk and regulatory change management is essential.The successful individual will possess excellent stakeholder management and communication skills, with the ability to influence at Board and Executive Committee level. Experience working within a Lloyd's syndicate, managing agent or Lloyd's market insurer will be highly advantageous. What you'll get in return This is an opportunity to join a highly regarded Lloyd's insurance business in a key leadership position, where you will have significant influence over the compliance strategy and regulatory framework of the organisation. You will work alongside an experienced leadership team and play a crucial role in supporting the continued growth and success of the business. Flexible working options available, with a hybrid working model based in the City of London. A competitive salary and comprehensive benefits package are on offer, alongside excellent opportunities for professional development and career progression. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Nomia helps companies reduce cost, manage risk, and increase efficiency for non-strategic third-party spend. We act as an extension of our customer's procurement team by executing the end-to-end sourcing, supplier onboarding and contracting process for indirect categories of spend. We are focused on delivering an innovative and disruptive procurement solution to our customers to make managing non strategic spend simpler, more transparent, and better value. We are a global team based in the United Kingdom, Singapore, Dubai, Poland, and the United States. Please note, Nomia operates on a hybrid model, with 3 days a week in the office, and 2 days a week working remotely. The Role You will join the Legal Team at Nomia, and support by providing pragmatic legal support to members of the business in their day to day activities - e.g. the sales, pre sales, operational, HR, finance, procurement and management teams. The legal team is responsible for negotiating, drafting and reviewing commercial contracts between Nomia and third party suppliers, as a reseller for its various customers. The aim is to ensure that risk to Nomia is minimal and to ensure compliance with applicable law at all times. The team provides pragmatic advice and guidance on legal and compliance issues that may affect our business in multiple jurisdictions in which we operate. We want you to challenge your own experience and expertise so that you seek to continue to improve your contribution to the business. You will be need to be open to new ways of working and be prepared to propose new methods and processes to the team. Responsibilities Provide practical, commercial and concise advice, guidance and support on contract terms, legal issues and business risks; Review and amend terms in a variety of agreements including supplier and customer contracts, software licences, SaaS agreements, Purchase Order terms, EULAs, master service agreements and related SOWs, agency and service provision agreements; Negotiate with customers and suppliers in line with business requirements and company policies to achieve business objectives and the required allocation of risk; Manage and maintain contracts registers and contract management systems; Work closely with various departments to on board new suppliers and customers; Research legal and regulatory issues which arise from time to time; Instruct external legal counsel in non UK jurisdictions or for specific legal expertise and apply the advice to the situation; Create new business templates and keep existing business legal templates up to date and relevant; Make a positive contribution towards the operation of the team by suggesting any improvements you feel may contribute to the more effective or efficient operation of the team; Keep your line manager up to date with your workload and any issues that you feel are relevant to the business and your role; Understand and follow the processes and procedures adopted by the team and the business from time to time and which are relevant to you; Develop as a contract manager and business person; Make use of the team's training, research, precedent and technology resources to optimise the individual and the teams service delivery; Assist with the creation, maintenance and update of internal policies and processes relating to the legal function. Skills / Qualifications Legal training (for-example, law degree, LPC, GDL) and proven practical experience to demonstrate solid understanding and application of fundamental legal principles, particularly in relation to commercial contracts In house experience across a range of commercial agreements, preferably in the IT industry, reseller for a multi national business Good knowledge of contract law and some knowledge of cross border agreements and the additional complications they pose to the parties A good understanding of data protection legislation and its relevance to commercial transactions Ability to take initiative and work independently as well as part of a team Confident in own skills in order to make decisions which align with the law and the businesses requirements An ability to operate to deadlines and prioritise workload for the benefit of the business Good business judgement, understands commercial pressures and implications Strong organisational and time management skills High level of attention to detail Excellent written and oral communication skills, in particular able to communicate appropriately with key stakeholders without using jargon or overly legalistic language to facilitate good understanding of the issues by all parties and enable sound decision making Able to write clear, concise and understandable communications including legal agreements, associated correspondence and advice Computer literate with strong skills in Office 365 suite Good negotiation skills to help to seek positive business outcomes and maintain positive relations with customers and suppliers Adaptable and able to work flexibly in the context of a medium sized growing business A positive approach to their work and a team player, working in a collaborative way to share knowledge and workload appropriately and to keep all stakeholders informed and up to date. General Information Adhere to Nomia's data protection and information security policies at all times. Promote diversity and inclusion in line with Nomia's core values. This is a hybrid role, with two office days per week required, potentially more during training or as requested by your supervisor. Contribute to continuous improvement in systems and processes. Please note that this role description is a guideline, and duties may evolve over time.
Aug 26, 2026
Full time
Nomia helps companies reduce cost, manage risk, and increase efficiency for non-strategic third-party spend. We act as an extension of our customer's procurement team by executing the end-to-end sourcing, supplier onboarding and contracting process for indirect categories of spend. We are focused on delivering an innovative and disruptive procurement solution to our customers to make managing non strategic spend simpler, more transparent, and better value. We are a global team based in the United Kingdom, Singapore, Dubai, Poland, and the United States. Please note, Nomia operates on a hybrid model, with 3 days a week in the office, and 2 days a week working remotely. The Role You will join the Legal Team at Nomia, and support by providing pragmatic legal support to members of the business in their day to day activities - e.g. the sales, pre sales, operational, HR, finance, procurement and management teams. The legal team is responsible for negotiating, drafting and reviewing commercial contracts between Nomia and third party suppliers, as a reseller for its various customers. The aim is to ensure that risk to Nomia is minimal and to ensure compliance with applicable law at all times. The team provides pragmatic advice and guidance on legal and compliance issues that may affect our business in multiple jurisdictions in which we operate. We want you to challenge your own experience and expertise so that you seek to continue to improve your contribution to the business. You will be need to be open to new ways of working and be prepared to propose new methods and processes to the team. Responsibilities Provide practical, commercial and concise advice, guidance and support on contract terms, legal issues and business risks; Review and amend terms in a variety of agreements including supplier and customer contracts, software licences, SaaS agreements, Purchase Order terms, EULAs, master service agreements and related SOWs, agency and service provision agreements; Negotiate with customers and suppliers in line with business requirements and company policies to achieve business objectives and the required allocation of risk; Manage and maintain contracts registers and contract management systems; Work closely with various departments to on board new suppliers and customers; Research legal and regulatory issues which arise from time to time; Instruct external legal counsel in non UK jurisdictions or for specific legal expertise and apply the advice to the situation; Create new business templates and keep existing business legal templates up to date and relevant; Make a positive contribution towards the operation of the team by suggesting any improvements you feel may contribute to the more effective or efficient operation of the team; Keep your line manager up to date with your workload and any issues that you feel are relevant to the business and your role; Understand and follow the processes and procedures adopted by the team and the business from time to time and which are relevant to you; Develop as a contract manager and business person; Make use of the team's training, research, precedent and technology resources to optimise the individual and the teams service delivery; Assist with the creation, maintenance and update of internal policies and processes relating to the legal function. Skills / Qualifications Legal training (for-example, law degree, LPC, GDL) and proven practical experience to demonstrate solid understanding and application of fundamental legal principles, particularly in relation to commercial contracts In house experience across a range of commercial agreements, preferably in the IT industry, reseller for a multi national business Good knowledge of contract law and some knowledge of cross border agreements and the additional complications they pose to the parties A good understanding of data protection legislation and its relevance to commercial transactions Ability to take initiative and work independently as well as part of a team Confident in own skills in order to make decisions which align with the law and the businesses requirements An ability to operate to deadlines and prioritise workload for the benefit of the business Good business judgement, understands commercial pressures and implications Strong organisational and time management skills High level of attention to detail Excellent written and oral communication skills, in particular able to communicate appropriately with key stakeholders without using jargon or overly legalistic language to facilitate good understanding of the issues by all parties and enable sound decision making Able to write clear, concise and understandable communications including legal agreements, associated correspondence and advice Computer literate with strong skills in Office 365 suite Good negotiation skills to help to seek positive business outcomes and maintain positive relations with customers and suppliers Adaptable and able to work flexibly in the context of a medium sized growing business A positive approach to their work and a team player, working in a collaborative way to share knowledge and workload appropriately and to keep all stakeholders informed and up to date. General Information Adhere to Nomia's data protection and information security policies at all times. Promote diversity and inclusion in line with Nomia's core values. This is a hybrid role, with two office days per week required, potentially more during training or as requested by your supervisor. Contribute to continuous improvement in systems and processes. Please note that this role description is a guideline, and duties may evolve over time.
Act as the first point of contact for employee relations advice for all Retail employees and managers, providing comprehensive advice and guidance in line with current legislation, best practice and Company policies and procedures. Advise and coach managers across the full employee lifecycle, including but not limited to family leave, probation, performance management, absence, disciplinary, grievance, salary, and promotion queries, working collaboratively with the wider People team. Actively work with line managers to drive and support all absence and long-term sickness, ensuring the correct process is consistently followed and all appropriate follow up actions are taken. Balance legal risk, employee experience, and commercial considerations when advising on ER matters, consistently influencing outcomes that are fair, proportionate, and aligned to business objectives. Interpret employment legislation to aid the implementation and review of policies and procedures, ensuring all policies and procedures are up to date. Work in collaboration with the People Partners to conduct quarterly data reviews, identifying trends, risks, and opportunities, and contributing to proactive people planning and decision-making. Monitor engagement levels and make recommendations for targeted action planning within your business area. Lead and contribute to small scale people initiatives that improve capability, engagement or effectiveness across the business. Support the delivery and cascade of learning and development initiatives, facilitating sessions where appropriate. Be a cultural ambassador across the business and always have a positive impact on our people and our culture. Act as a guardian and a role model for our brand values, ensuring that you embrace he challenge, disrupt and innovate, win together and share the magic in all that you do. Requirements Experience of working as an HR Advisor within a retail business. Highly organised and able to prioritise workload effectively Be happy working in a fast paced, exciting and ever-changing environment. Have excellent communication skills. Pro-active, innovative, collaborative. Methodical, logical and calm under pressure. Thrive on working in a collaborative and innovative environment. CIPD Qualified preferred. A demonstrable interest in working within beauty is preferred Demonstrates expertise in employee relations, providing guidance on legislation and best practices while supporting managers throughout the employee lifecycle. Capable of analyzing data trends and implementing people initiatives to enhance engagement and effectiveness within a retail environment. Highest-signal resume keywords Employee Relations Advisory CIPD Qualification Retail HR Experience Data Analysis and Reporting Policy Implementation ATS Optimization Keywords Hard Skills Employee Lifecycle Management Performance Management Absence Management Grievance Handling Disciplinary Procedures Salary Administration Promotion Processes Legislation Interpretation Data Review People Planning Soft Skills Excellent Communication Highly Organised Proactive Collaborative Calm Under Pressure Certifications & Qualifications CIPD Qualification Industry Keywords Retail Employee Engagement People Initiatives Learning and Development Cultural Ambassador
Aug 26, 2026
Full time
Act as the first point of contact for employee relations advice for all Retail employees and managers, providing comprehensive advice and guidance in line with current legislation, best practice and Company policies and procedures. Advise and coach managers across the full employee lifecycle, including but not limited to family leave, probation, performance management, absence, disciplinary, grievance, salary, and promotion queries, working collaboratively with the wider People team. Actively work with line managers to drive and support all absence and long-term sickness, ensuring the correct process is consistently followed and all appropriate follow up actions are taken. Balance legal risk, employee experience, and commercial considerations when advising on ER matters, consistently influencing outcomes that are fair, proportionate, and aligned to business objectives. Interpret employment legislation to aid the implementation and review of policies and procedures, ensuring all policies and procedures are up to date. Work in collaboration with the People Partners to conduct quarterly data reviews, identifying trends, risks, and opportunities, and contributing to proactive people planning and decision-making. Monitor engagement levels and make recommendations for targeted action planning within your business area. Lead and contribute to small scale people initiatives that improve capability, engagement or effectiveness across the business. Support the delivery and cascade of learning and development initiatives, facilitating sessions where appropriate. Be a cultural ambassador across the business and always have a positive impact on our people and our culture. Act as a guardian and a role model for our brand values, ensuring that you embrace he challenge, disrupt and innovate, win together and share the magic in all that you do. Requirements Experience of working as an HR Advisor within a retail business. Highly organised and able to prioritise workload effectively Be happy working in a fast paced, exciting and ever-changing environment. Have excellent communication skills. Pro-active, innovative, collaborative. Methodical, logical and calm under pressure. Thrive on working in a collaborative and innovative environment. CIPD Qualified preferred. A demonstrable interest in working within beauty is preferred Demonstrates expertise in employee relations, providing guidance on legislation and best practices while supporting managers throughout the employee lifecycle. Capable of analyzing data trends and implementing people initiatives to enhance engagement and effectiveness within a retail environment. Highest-signal resume keywords Employee Relations Advisory CIPD Qualification Retail HR Experience Data Analysis and Reporting Policy Implementation ATS Optimization Keywords Hard Skills Employee Lifecycle Management Performance Management Absence Management Grievance Handling Disciplinary Procedures Salary Administration Promotion Processes Legislation Interpretation Data Review People Planning Soft Skills Excellent Communication Highly Organised Proactive Collaborative Calm Under Pressure Certifications & Qualifications CIPD Qualification Industry Keywords Retail Employee Engagement People Initiatives Learning and Development Cultural Ambassador
NPD Project Manager Food Somerset Up to £50,000 + Bonus + Excellent Benefits Are you an experienced NPD Project Manager with a passion for food innovation? We're recruiting for an exciting opportunity with a premium food business seeking an experienced NPD professional to lead the development of high-quality own-brand food products across a diverse portfolio. This is a fantastic opportunity to join a growing business where you'll have the autonomy to drive innovation, lead a small team and bring exceptional products to market. The Role As NPD Project Manager , you'll oversee the complete product development lifecycle, from concept through to launch, ensuring products meet commercial objectives, quality standards and customer expectations. Working across bakery, dairy, butchery, prepared foods and ambient categories, you'll collaborate with internal teams and external suppliers to deliver innovative products while managing multiple development projects. Key Responsibilities Lead the end-to-end development of new and existing food products. Manage multiple NPD projects from concept through to successful launch. Assess commercial viability, costings, product formats and critical paths. Lead and develop a Junior Product Developer. Manage packaging development and artwork approval processes. Build strong supplier relationships and negotiate commercial terms where appropriate. Monitor food trends, competitor activity and emerging market opportunities. Work closely with Technical, Buying, Marketing, Retail and Merchandising teams to deliver successful product launches. Ensure products comply with UK food safety, allergen and labelling legislation. Manage project timelines, risks and supplier forecasts. About You You'll already have experience managing food product development projects and be confident working across multiple product categories within a fast-paced environment. You'll have: Proven experience in a New Product Development, Product Development or NPD Manager role within the food industry. Experience developing chilled, frozen and/or ambient food products. Strong commercial awareness and product costing experience. Excellent project management and critical path management skills. Experience working with suppliers and packaging development. Previous leadership or team management experience. Good understanding of UK food legislation, food safety and allergen requirements. Strong Excel and PowerPoint skills. Excellent communication and stakeholder management abilities. Desirable Experience within prepared foods, ready meals or premium food manufacturing. Experience working for a premium retailer or food producer. Knowledge of AI tools that support product development or commercial analysis. NPD Project Manager What's on Offer? Salary up to £50,000 Performance bonus Up to 10% Excellent benefits package Monday to Friday working pattern Opportunity to lead innovative food development projects Collaborative, supportive and growing business Excellent career development opportunities If you're a commercially minded food product developer looking for your next challenge, we'd love to hear from you. Apply today to find out more about this exciting opportunity.
Aug 26, 2026
Full time
NPD Project Manager Food Somerset Up to £50,000 + Bonus + Excellent Benefits Are you an experienced NPD Project Manager with a passion for food innovation? We're recruiting for an exciting opportunity with a premium food business seeking an experienced NPD professional to lead the development of high-quality own-brand food products across a diverse portfolio. This is a fantastic opportunity to join a growing business where you'll have the autonomy to drive innovation, lead a small team and bring exceptional products to market. The Role As NPD Project Manager , you'll oversee the complete product development lifecycle, from concept through to launch, ensuring products meet commercial objectives, quality standards and customer expectations. Working across bakery, dairy, butchery, prepared foods and ambient categories, you'll collaborate with internal teams and external suppliers to deliver innovative products while managing multiple development projects. Key Responsibilities Lead the end-to-end development of new and existing food products. Manage multiple NPD projects from concept through to successful launch. Assess commercial viability, costings, product formats and critical paths. Lead and develop a Junior Product Developer. Manage packaging development and artwork approval processes. Build strong supplier relationships and negotiate commercial terms where appropriate. Monitor food trends, competitor activity and emerging market opportunities. Work closely with Technical, Buying, Marketing, Retail and Merchandising teams to deliver successful product launches. Ensure products comply with UK food safety, allergen and labelling legislation. Manage project timelines, risks and supplier forecasts. About You You'll already have experience managing food product development projects and be confident working across multiple product categories within a fast-paced environment. You'll have: Proven experience in a New Product Development, Product Development or NPD Manager role within the food industry. Experience developing chilled, frozen and/or ambient food products. Strong commercial awareness and product costing experience. Excellent project management and critical path management skills. Experience working with suppliers and packaging development. Previous leadership or team management experience. Good understanding of UK food legislation, food safety and allergen requirements. Strong Excel and PowerPoint skills. Excellent communication and stakeholder management abilities. Desirable Experience within prepared foods, ready meals or premium food manufacturing. Experience working for a premium retailer or food producer. Knowledge of AI tools that support product development or commercial analysis. NPD Project Manager What's on Offer? Salary up to £50,000 Performance bonus Up to 10% Excellent benefits package Monday to Friday working pattern Opportunity to lead innovative food development projects Collaborative, supportive and growing business Excellent career development opportunities If you're a commercially minded food product developer looking for your next challenge, we'd love to hear from you. Apply today to find out more about this exciting opportunity.
Data Governance Lead Databricks & Unity Catalog Worcestershire (Hybrid) Up to 80,000 + 10% Bonus This is a build role, not a maintenance one. You would be the first dedicated data governance hire, taking a function that currently exists in pockets and turning it into a proper capability. No inherited framework, no legacy tooling to unpick, and a hiring manager who wants to be advised rather than to hand you a playbook. The platform is Databricks with Unity Catalog as the governance layer, supporting customer analytics, BI and a growing set of AI products. The data is sensitive and the sector is regulated, so getting this right carries genuine commercial weight. The Role Establish the data governance and data management practices that underpin high quality customer data and future AI products. Own governance within Databricks and Unity Catalog, including access control, classification and platform-side security architecture. Build and own the data contract framework between product teams and the central data function, acting as the escalation point when releases break contracts. Own data quality, dictionaries, glossaries, definitions and lineage across the estate. Establish a data steward network and the forums and processes that keep governance running without you in every conversation. Work alongside engineering to ensure sensitive customer data is properly controlled and exposure risk is designed out. Partner with the Data Protection Officer and InfoSec while owning the technical and data platform side of governance. What We're Looking For Demonstrable experience establishing or significantly maturing a data governance capability, with examples you can walk through. Solid grasp of data contracts, data lakes and modern lakehouse governance. Enough technical understanding to hold your own with data engineers, including working SQL familiarity. Confidence operating as the enforcement and escalation point, not just the policy author. Ability to influence across product, engineering, risk and security without direct authority. Nice to have Hands on Unity Catalog experience. Comparable governance tooling such as Collibra, Alation, Purview or Informatica is equally welcome if you are ready to pick Unity Catalog up. Background in a regulated industry. Exposure to a product or value stream operating model. What's On Offer Up to 80,000 base plus a 10% annual bonus. Hybrid working, with the team together in Worcestershire on Tuesdays and Wednesdays. Genuine ownership. You define the framework, the standards and the roadmap. A modern data platform and a leadership team that treats governance as an enabler for AI and analytics, not a compliance tax. A two stage process: a technical conversation over Teams, then an in person interview. Quick decisions, no dragged out loops. Interested? Apply with your CV, or message me directly for a confidential conversation about the detail. Happy to talk it through before you decide either way.
Aug 26, 2026
Full time
Data Governance Lead Databricks & Unity Catalog Worcestershire (Hybrid) Up to 80,000 + 10% Bonus This is a build role, not a maintenance one. You would be the first dedicated data governance hire, taking a function that currently exists in pockets and turning it into a proper capability. No inherited framework, no legacy tooling to unpick, and a hiring manager who wants to be advised rather than to hand you a playbook. The platform is Databricks with Unity Catalog as the governance layer, supporting customer analytics, BI and a growing set of AI products. The data is sensitive and the sector is regulated, so getting this right carries genuine commercial weight. The Role Establish the data governance and data management practices that underpin high quality customer data and future AI products. Own governance within Databricks and Unity Catalog, including access control, classification and platform-side security architecture. Build and own the data contract framework between product teams and the central data function, acting as the escalation point when releases break contracts. Own data quality, dictionaries, glossaries, definitions and lineage across the estate. Establish a data steward network and the forums and processes that keep governance running without you in every conversation. Work alongside engineering to ensure sensitive customer data is properly controlled and exposure risk is designed out. Partner with the Data Protection Officer and InfoSec while owning the technical and data platform side of governance. What We're Looking For Demonstrable experience establishing or significantly maturing a data governance capability, with examples you can walk through. Solid grasp of data contracts, data lakes and modern lakehouse governance. Enough technical understanding to hold your own with data engineers, including working SQL familiarity. Confidence operating as the enforcement and escalation point, not just the policy author. Ability to influence across product, engineering, risk and security without direct authority. Nice to have Hands on Unity Catalog experience. Comparable governance tooling such as Collibra, Alation, Purview or Informatica is equally welcome if you are ready to pick Unity Catalog up. Background in a regulated industry. Exposure to a product or value stream operating model. What's On Offer Up to 80,000 base plus a 10% annual bonus. Hybrid working, with the team together in Worcestershire on Tuesdays and Wednesdays. Genuine ownership. You define the framework, the standards and the roadmap. A modern data platform and a leadership team that treats governance as an enabler for AI and analytics, not a compliance tax. A two stage process: a technical conversation over Teams, then an in person interview. Quick decisions, no dragged out loops. Interested? Apply with your CV, or message me directly for a confidential conversation about the detail. Happy to talk it through before you decide either way.
Lead and manage a team of Land and Property Managers, providing strategic direction, oversight, and integration assurance for cohesive, compliant project delivery, and facilitating effective communication and coordination with suppliers to ensure cohesive integration of deliverables and milestones. Develop and deliver effective land and property strategies and plans to support a successful DCO application and delivery of the project, including preparation for the DCO examination process such as objection resolution, evidence and resourcing plans. Review and challenge compensation forecasts, assumptions, negotiation strategies, and risk allowances to ensure the Property Cost Estimate remains robust, evidence-based, and defensible. Provide guidance to support Land and Property Managers in designing and delivering a solution aligned to a central approach, to successfully acquire the land and property required to construct, commission, and operate the railway. Oversee and co-ordinate delivery of an engagement and consultation plan across all areas with those who have an interest in land and property, facilitating effective and respectful communication with landowners and their representatives to secure temporary and permanent land assembly and manage objections in line with the Company's vision and behaviours. Lead engagement strategies aimed at minimising objection risk and supporting timely acquisition of land and rights. Contribute to the development and implementation of acquisition strategies, including the strategic use of compulsory purchase powers, temporary possession, and negotiated acquisition approaches to minimise programme and compensation risk. Secure investment authority through the governance process, including development of business cases, and manage the overall property cost estimate, risks, and opportunities to secure fair compensation for those with a land interest affected by the project and deliver value in line with managing public money requirements. Monitor project progress and lead the management of compensation risk across the programme, ensuring emerging valuation, acquisition, and stakeholder risks are identified early, quantified appropriately, and actively managed through mitigation strategies, governance controls, and proactive engagement with suppliers and affected parties, facilitating on-time delivery within budget. Support the identification and assessment of development and commercial opportunities associated with land acquisition and station development, ensuring opportunities are considered at an appropriate stage in design and delivery. Prepare and present programme reports, updates, and performance metrics to the Head of Land and Property and other senior managers. Act as Project Lead for the Lot 1 Land and Property Partner Contract, covering negotiation and compensation, coordinating with EWR workstream leads for each area. Provide contract management input, including change control, for the administration of the Land and Property Supplier contracts. Take responsibility for your own and others' health and safety, working to EWR Co's Health and Safety principles. Bring a cost-conscious mindset, keeping taxpayers' money at the forefront of decisions. Show a commitment to innovation by proactively seeking creative solutions to challenges and opportunities. Act as a role model for EWR Co's vision and behaviours, working in ways aligned with EWR Co's Ways of Working, and encourage and support others to do so too. Requirements A background leading land and property workstreams within a client-side organisation. A track record of acquiring land by compulsory purchase for linear infrastructure projects, and of managing compensation risk and Property Cost Estimates on major infrastructure programmes. Experience acting as an intelligent client, managing external compulsory purchase advisors and valuation suppliers. Involvement in the development, approval, and delivery of land and property policy, strategy, and plans for acquisition, management, and disposal of land and property, along with objection management. A history of developing governance, assurance, and reporting arrangements for land and compensation programmes. Familiarity with using or implementing land, compensation, or case management systems and data-led reporting environments. Strong leadership and team management skills, having overseen multi-disciplinary teams and ensured cohesive integration of project outputs. A record of developing and managing teams to deliver effective and respectful communication with landowners to secure land assembly. Has collaborated with colleagues across disciplines to deliver outcomes required for land assembly, working in multi-disciplinary teams to deliver an overall programme of activities to acquire, transfer, manage, and dispose of land and property. Skilled in strategic planning and option analysis, including financial appraisal and forecasting, and the development and management of property cost estimates. Has undertaken complex property negotiations and transactions. Capable of instructing, managing, and integrating a range of suppliers to deliver an overall programme of activities to acquire, transfer, manage, and dispose of land and property. Ability to explain property matters clearly to audiences without a property background, and to present data and reports to stakeholders at all levels. Understanding of how to demonstrate compliance with statutory, regulatory, and professional requirements. A background in a government-related organisation. Maintaining effective external relationships at senior levels to understand stakeholders' needs and priorities, with appropriate influencing skills to achieve results at pace. Degree educated in an appropriate discipline, with membership of a relevant professional body, e.g. Member (or Fellow) of the RICS. Core Competencies Demonstrates expertise in leading land and property acquisition strategies, managing compensation risks, and ensuring compliance with statutory requirements. Proven ability to develop and implement effective communication and engagement plans with stakeholders to facilitate successful project delivery. Highest-signal resume keywords Land Acquisition Management Compulsory Purchase Expertise Compensation Risk Management Strategic Planning and Option Analysis Team Leadership and Development ATS Optimization Keywords Hard Skills Property Cost Estimation Objection Management Governance and Assurance Development Complex Property Negotiations Data-Led Reporting Soft Skills Effective Communication Stakeholder Engagement Influencing SkillsProblem-Solving Team Management Certifications & Qualifications Degree in Relevant Discipline Membership of RICS Industry Keywords Infrastructure Projects Government-Related Organisation Linear Infrastructure Project Delivery Health and Safety Compliance Tools & Technologies Land Management Systems Compensation Management Systems Case Management Systems
Aug 26, 2026
Full time
Lead and manage a team of Land and Property Managers, providing strategic direction, oversight, and integration assurance for cohesive, compliant project delivery, and facilitating effective communication and coordination with suppliers to ensure cohesive integration of deliverables and milestones. Develop and deliver effective land and property strategies and plans to support a successful DCO application and delivery of the project, including preparation for the DCO examination process such as objection resolution, evidence and resourcing plans. Review and challenge compensation forecasts, assumptions, negotiation strategies, and risk allowances to ensure the Property Cost Estimate remains robust, evidence-based, and defensible. Provide guidance to support Land and Property Managers in designing and delivering a solution aligned to a central approach, to successfully acquire the land and property required to construct, commission, and operate the railway. Oversee and co-ordinate delivery of an engagement and consultation plan across all areas with those who have an interest in land and property, facilitating effective and respectful communication with landowners and their representatives to secure temporary and permanent land assembly and manage objections in line with the Company's vision and behaviours. Lead engagement strategies aimed at minimising objection risk and supporting timely acquisition of land and rights. Contribute to the development and implementation of acquisition strategies, including the strategic use of compulsory purchase powers, temporary possession, and negotiated acquisition approaches to minimise programme and compensation risk. Secure investment authority through the governance process, including development of business cases, and manage the overall property cost estimate, risks, and opportunities to secure fair compensation for those with a land interest affected by the project and deliver value in line with managing public money requirements. Monitor project progress and lead the management of compensation risk across the programme, ensuring emerging valuation, acquisition, and stakeholder risks are identified early, quantified appropriately, and actively managed through mitigation strategies, governance controls, and proactive engagement with suppliers and affected parties, facilitating on-time delivery within budget. Support the identification and assessment of development and commercial opportunities associated with land acquisition and station development, ensuring opportunities are considered at an appropriate stage in design and delivery. Prepare and present programme reports, updates, and performance metrics to the Head of Land and Property and other senior managers. Act as Project Lead for the Lot 1 Land and Property Partner Contract, covering negotiation and compensation, coordinating with EWR workstream leads for each area. Provide contract management input, including change control, for the administration of the Land and Property Supplier contracts. Take responsibility for your own and others' health and safety, working to EWR Co's Health and Safety principles. Bring a cost-conscious mindset, keeping taxpayers' money at the forefront of decisions. Show a commitment to innovation by proactively seeking creative solutions to challenges and opportunities. Act as a role model for EWR Co's vision and behaviours, working in ways aligned with EWR Co's Ways of Working, and encourage and support others to do so too. Requirements A background leading land and property workstreams within a client-side organisation. A track record of acquiring land by compulsory purchase for linear infrastructure projects, and of managing compensation risk and Property Cost Estimates on major infrastructure programmes. Experience acting as an intelligent client, managing external compulsory purchase advisors and valuation suppliers. Involvement in the development, approval, and delivery of land and property policy, strategy, and plans for acquisition, management, and disposal of land and property, along with objection management. A history of developing governance, assurance, and reporting arrangements for land and compensation programmes. Familiarity with using or implementing land, compensation, or case management systems and data-led reporting environments. Strong leadership and team management skills, having overseen multi-disciplinary teams and ensured cohesive integration of project outputs. A record of developing and managing teams to deliver effective and respectful communication with landowners to secure land assembly. Has collaborated with colleagues across disciplines to deliver outcomes required for land assembly, working in multi-disciplinary teams to deliver an overall programme of activities to acquire, transfer, manage, and dispose of land and property. Skilled in strategic planning and option analysis, including financial appraisal and forecasting, and the development and management of property cost estimates. Has undertaken complex property negotiations and transactions. Capable of instructing, managing, and integrating a range of suppliers to deliver an overall programme of activities to acquire, transfer, manage, and dispose of land and property. Ability to explain property matters clearly to audiences without a property background, and to present data and reports to stakeholders at all levels. Understanding of how to demonstrate compliance with statutory, regulatory, and professional requirements. A background in a government-related organisation. Maintaining effective external relationships at senior levels to understand stakeholders' needs and priorities, with appropriate influencing skills to achieve results at pace. Degree educated in an appropriate discipline, with membership of a relevant professional body, e.g. Member (or Fellow) of the RICS. Core Competencies Demonstrates expertise in leading land and property acquisition strategies, managing compensation risks, and ensuring compliance with statutory requirements. Proven ability to develop and implement effective communication and engagement plans with stakeholders to facilitate successful project delivery. Highest-signal resume keywords Land Acquisition Management Compulsory Purchase Expertise Compensation Risk Management Strategic Planning and Option Analysis Team Leadership and Development ATS Optimization Keywords Hard Skills Property Cost Estimation Objection Management Governance and Assurance Development Complex Property Negotiations Data-Led Reporting Soft Skills Effective Communication Stakeholder Engagement Influencing SkillsProblem-Solving Team Management Certifications & Qualifications Degree in Relevant Discipline Membership of RICS Industry Keywords Infrastructure Projects Government-Related Organisation Linear Infrastructure Project Delivery Health and Safety Compliance Tools & Technologies Land Management Systems Compensation Management Systems Case Management Systems
Category Manager - Technology Infrastructure 75,000 - 84,000 per annum + discretionary bonus 3 days in London Office Your new company A leading global financial services and technology organisation is continuing to invest heavily across its technology and procurement functions as part of a wider transformation programme. Operating across multiple international markets, the business manages a complex technology estate and works with some of the world's largest software providers to support critical business operations.Procurement is a highly regarded function within the organisation, partnering closely with technology, finance, legal and senior leadership teams to influence strategic investment decisions and deliver commercial value across the business. Your new role Joining the Technology Procurement team, you will take ownership of a strategic software category focused on Technology Infrastructure, covering areas such as databases, middleware and enterprise software solutions. This is a highly visible role, working closely with engineering, architecture, legal, finance and vendor management stakeholders to support major technology initiatives and drive commercial outcomes across a complex supplier portfolio. You will lead sourcing activity and commercial negotiations with global software vendors, managing high-value agreements, renewals and licencing arrangements while ensuring appropriate commercial and contractual protections are in place. The role will involve partnering closely with legal teams throughout negotiations, reviewing commercial terms and helping stakeholders navigate complex supplier relationships. Alongside supplier management and sourcing responsibilities, you will act as a trusted commercial advisor across the business, helping shape procurement strategy and supporting long-term technology objectives. You'll engage with senior stakeholders across multiple functions and play a key role in supplier governance, risk management and value delivery. This is an excellent opportunity for someone looking to work on globally significant agreements with some of the largest technology suppliers in the market, whilst gaining exposure to business-critical programmes and senior decision makers. What you'll need to succeed You will bring strong experience within Technology Procurement, Software Category Management or Strategic Sourcing, with a demonstrable track record of negotiating complex software agreements and managing strategic supplier relationships. Experience working with major software providers such as Oracle, IBM, Microsoft, SAP, Salesforce, Workday, ServiceNow or similar enterprise vendors will be highly beneficial. Exposure to software licencing, renewals, contract negotiations and commercial optimisation programmes is particularly relevant. You'll be comfortable operating within a large and complex environment, balancing the requirements of multiple stakeholder groups and managing procurement activity that supports organisation-wide objectives. Experience partnering closely with legal teams, reviewing commercial contracts and supporting contractual negotiations will also be advantageous. Just as importantly, you'll be able to communicate complex commercial situations in a clear, concise and structured manner. The successful candidate will be confident presenting recommendations, influencing stakeholders and articulating the value delivered through previous negotiations and sourcing activity. Candidates who can demonstrate strong stakeholder engagement skills alongside tangible commercial achievements are likely to be particularly successful. What you'll get in return In return, you'll join a globally recognised organisation undertaking significant investment and transformation across its technology landscape. You'll have the opportunity to lead negotiations with some of the world's largest software providers, partner with senior stakeholders across multiple business functions and contribute to strategic technology investment decisions. The role offers a competitive salary, bonus and comprehensive benefits package alongside a hybrid working model of three days per week in the London office. You'll also benefit from strong long-term career development opportunities within a highly regarded procurement function operating on a global scale. What you need to do now If you're interested in this role, please contact me directly via email at or apply now for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 26, 2026
Full time
Category Manager - Technology Infrastructure 75,000 - 84,000 per annum + discretionary bonus 3 days in London Office Your new company A leading global financial services and technology organisation is continuing to invest heavily across its technology and procurement functions as part of a wider transformation programme. Operating across multiple international markets, the business manages a complex technology estate and works with some of the world's largest software providers to support critical business operations.Procurement is a highly regarded function within the organisation, partnering closely with technology, finance, legal and senior leadership teams to influence strategic investment decisions and deliver commercial value across the business. Your new role Joining the Technology Procurement team, you will take ownership of a strategic software category focused on Technology Infrastructure, covering areas such as databases, middleware and enterprise software solutions. This is a highly visible role, working closely with engineering, architecture, legal, finance and vendor management stakeholders to support major technology initiatives and drive commercial outcomes across a complex supplier portfolio. You will lead sourcing activity and commercial negotiations with global software vendors, managing high-value agreements, renewals and licencing arrangements while ensuring appropriate commercial and contractual protections are in place. The role will involve partnering closely with legal teams throughout negotiations, reviewing commercial terms and helping stakeholders navigate complex supplier relationships. Alongside supplier management and sourcing responsibilities, you will act as a trusted commercial advisor across the business, helping shape procurement strategy and supporting long-term technology objectives. You'll engage with senior stakeholders across multiple functions and play a key role in supplier governance, risk management and value delivery. This is an excellent opportunity for someone looking to work on globally significant agreements with some of the largest technology suppliers in the market, whilst gaining exposure to business-critical programmes and senior decision makers. What you'll need to succeed You will bring strong experience within Technology Procurement, Software Category Management or Strategic Sourcing, with a demonstrable track record of negotiating complex software agreements and managing strategic supplier relationships. Experience working with major software providers such as Oracle, IBM, Microsoft, SAP, Salesforce, Workday, ServiceNow or similar enterprise vendors will be highly beneficial. Exposure to software licencing, renewals, contract negotiations and commercial optimisation programmes is particularly relevant. You'll be comfortable operating within a large and complex environment, balancing the requirements of multiple stakeholder groups and managing procurement activity that supports organisation-wide objectives. Experience partnering closely with legal teams, reviewing commercial contracts and supporting contractual negotiations will also be advantageous. Just as importantly, you'll be able to communicate complex commercial situations in a clear, concise and structured manner. The successful candidate will be confident presenting recommendations, influencing stakeholders and articulating the value delivered through previous negotiations and sourcing activity. Candidates who can demonstrate strong stakeholder engagement skills alongside tangible commercial achievements are likely to be particularly successful. What you'll get in return In return, you'll join a globally recognised organisation undertaking significant investment and transformation across its technology landscape. You'll have the opportunity to lead negotiations with some of the world's largest software providers, partner with senior stakeholders across multiple business functions and contribute to strategic technology investment decisions. The role offers a competitive salary, bonus and comprehensive benefits package alongside a hybrid working model of three days per week in the London office. You'll also benefit from strong long-term career development opportunities within a highly regarded procurement function operating on a global scale. What you need to do now If you're interested in this role, please contact me directly via email at or apply now for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
An exciting opportunity has arisen for a Junior Compliance Analyst to join a busy and supportive Risk and Compliance team in Liverpool. This role is ideal for someone looking to develop a career in risk management, compliance, or client due diligence within a professional services environment. You will support the Business Acceptance Manager and Senior Analysts across all aspects of new client and click apply for full job details
Aug 26, 2026
Full time
An exciting opportunity has arisen for a Junior Compliance Analyst to join a busy and supportive Risk and Compliance team in Liverpool. This role is ideal for someone looking to develop a career in risk management, compliance, or client due diligence within a professional services environment. You will support the Business Acceptance Manager and Senior Analysts across all aspects of new client and click apply for full job details
Contract : Permanent Working Hours: 37 hours per week Salary: £50,296 - £53,460 Location: Kelvedon Park, London Road, Rivenhall, Witham, CM8 3HB Closing Date: 16 th August 2026 We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your work will be balanced between home and Services facilities, and you will be expected to attend the Service premises for at least 3 days of a 5-day working week. Do you have a passion for data and a desire to use it to make a meaningful impact? An exciting opportunity has arisen for a Senior Data Engineer to lead our Data Engineering function within the Performance and Analytics Team at Essex County Fire and Rescue Service. Working across our Microsoft Fabric data platform and on-premises databases, you will lead a small team responsible for delivering data models, pipelines and data science products that enable evidence-based decision making across the Service. Your work will help colleagues target resources and activities towards the areas of our communities most at risk of harm. What You Will Be Working On As Senior Data Engineer, you will: Lead and develop a small, talented team of data professionals. Design, build and maintain robust data engineering solutions using Microsoft Fabric and related technologies. Support the delivery of data science and analytics products that drive operational and strategic decision making. Promote best practice in data management, coding standards and documentation. Work collaboratively with stakeholders across the Service to understand business needs and translate them into effective data solutions. Provide technical leadership, guidance and mentoring to team members. What Are We Looking For? We are looking for a dynamic and inspiring leader with strong technical expertise and a genuine enthusiasm for using data to improve outcomes. You will have: Significant experience in data engineering, ideally within a Microsoft Fabric environment. Experience leading, mentoring and developing technical teams. Strong communication skills, with the ability to explain complex technical concepts to a range of audiences. The ability to produce clear, maintainable and reusable code and documentation. Experience working with multiple technologies, tools and programming languages. A commitment to continuous learning and professional development. Importantly, you will be comfortable working as part of a wider Performance and Analytics function, collaborating closely with analysts, data scientists and business stakeholders to deliver solutions that support organisational priorities. You will be a confident decision-maker, capable of balancing technical best practice with operational needs. You will understand that while engineering quality, resilience and sustainability are important, there will be times when the organisation needs pragmatic solutions delivered at pace. You will be able to assess competing priorities, make sound judgements and maintain a focus on achieving outcomes that provide value to the Service. We are looking for someone who can think strategically, understand the bigger organisational picture and ensure that data engineering decisions contribute to wider business objectives rather than solely technical considerations. If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. How to apply You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 750 words no matter which format you choose to present your application. You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). Assessment and selection: The assessment and selection approach will be: Stage 1 W/C 17th August 26' Application & shortlisting (assessment of your supporting statement will be made against the essential criteria) Stage 2 Interviews are currently planned for 27th August 26'. Role specific panel interview In-Tray Exercise Assessing Prioritisation, Communication and Decision-Making Should you wish to have an informal discussion with regards to the role, please contact Lucy Clayton, Head of Performance and Analytics on . Our Culture and Benefits Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. Important Information for Firefighter Pension Scheme Pensioners If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced. Safeguarding Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. This role will be subject to a Disclosure and Barring Service (DBS) check. Disability Confident We are an equal opportunity, Disability Confident, employer who welcomes applications from all backgrounds. We value diversity and are committed to creating a workplace where everyone is treated with dignity and respect. Applications are considered solely on merit.
Aug 26, 2026
Full time
Contract : Permanent Working Hours: 37 hours per week Salary: £50,296 - £53,460 Location: Kelvedon Park, London Road, Rivenhall, Witham, CM8 3HB Closing Date: 16 th August 2026 We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your work will be balanced between home and Services facilities, and you will be expected to attend the Service premises for at least 3 days of a 5-day working week. Do you have a passion for data and a desire to use it to make a meaningful impact? An exciting opportunity has arisen for a Senior Data Engineer to lead our Data Engineering function within the Performance and Analytics Team at Essex County Fire and Rescue Service. Working across our Microsoft Fabric data platform and on-premises databases, you will lead a small team responsible for delivering data models, pipelines and data science products that enable evidence-based decision making across the Service. Your work will help colleagues target resources and activities towards the areas of our communities most at risk of harm. What You Will Be Working On As Senior Data Engineer, you will: Lead and develop a small, talented team of data professionals. Design, build and maintain robust data engineering solutions using Microsoft Fabric and related technologies. Support the delivery of data science and analytics products that drive operational and strategic decision making. Promote best practice in data management, coding standards and documentation. Work collaboratively with stakeholders across the Service to understand business needs and translate them into effective data solutions. Provide technical leadership, guidance and mentoring to team members. What Are We Looking For? We are looking for a dynamic and inspiring leader with strong technical expertise and a genuine enthusiasm for using data to improve outcomes. You will have: Significant experience in data engineering, ideally within a Microsoft Fabric environment. Experience leading, mentoring and developing technical teams. Strong communication skills, with the ability to explain complex technical concepts to a range of audiences. The ability to produce clear, maintainable and reusable code and documentation. Experience working with multiple technologies, tools and programming languages. A commitment to continuous learning and professional development. Importantly, you will be comfortable working as part of a wider Performance and Analytics function, collaborating closely with analysts, data scientists and business stakeholders to deliver solutions that support organisational priorities. You will be a confident decision-maker, capable of balancing technical best practice with operational needs. You will understand that while engineering quality, resilience and sustainability are important, there will be times when the organisation needs pragmatic solutions delivered at pace. You will be able to assess competing priorities, make sound judgements and maintain a focus on achieving outcomes that provide value to the Service. We are looking for someone who can think strategically, understand the bigger organisational picture and ensure that data engineering decisions contribute to wider business objectives rather than solely technical considerations. If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. How to apply You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 750 words no matter which format you choose to present your application. You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). Assessment and selection: The assessment and selection approach will be: Stage 1 W/C 17th August 26' Application & shortlisting (assessment of your supporting statement will be made against the essential criteria) Stage 2 Interviews are currently planned for 27th August 26'. Role specific panel interview In-Tray Exercise Assessing Prioritisation, Communication and Decision-Making Should you wish to have an informal discussion with regards to the role, please contact Lucy Clayton, Head of Performance and Analytics on . Our Culture and Benefits Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. Important Information for Firefighter Pension Scheme Pensioners If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced. Safeguarding Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. This role will be subject to a Disclosure and Barring Service (DBS) check. Disability Confident We are an equal opportunity, Disability Confident, employer who welcomes applications from all backgrounds. We value diversity and are committed to creating a workplace where everyone is treated with dignity and respect. Applications are considered solely on merit.
Our Team: How We Enrich Everyday Life You'll be joining Bauer Media Audio (BMA), Europe's biggest commercial audio broadcaster, connecting audiences across nine markets to the music, stories and experiences they love. Bauer Media Audio is making a significant investment in a new in house software engineering hub in Manchester. This new hub reinforces Manchester's position as a key technology centre for Bauer Media Audio, alongside its existing locations. We're creating a new engineering team to build innovative business-critical solutions that will power Bauer Media's audio platform of the future. Our team is built around squads, each aligned to a distinct value stream, with a layer of cross-squad roles - people whose expertise and support spans the whole team. Each squad will be led by a Product Manager and Lead Engineer, working in partnership and jointly accountable for their squad's work and outcomes. Squads are intentionally small - typically around five to six engineers - keeping them focused, collaborative, and able to move quickly. Our team thrives on collaboration, innovation, and a shared commitment to delivering high-quality, scalable solutions, working closely with product and technology peers to ensure our platforms meet the evolving needs of the business and our international markets. The Difference You Will Make As Lead Engineer, you will combine hands-on technical contribution with the day-to-day leadership and people management of a software engineering squad within our new engineering team. You will work alongside your team, writing and reviewing code, guiding technical decisions, maintaining engineering standards, supporting the growth of individual engineers, and acting as the connective tissue between your squad and the broader engineering organisation. You'll work closely with the Director of Engineering and leaders from adjacent disciplines to ensure your team's work aligns with our technical direction and product priorities. You'll lead with empathy and clarity to foster a culture of continuous improvement, shared ownership, and engineering excellence within your squad. Team leadership roles are vital to our success so you will play a key role in helping to create a diverse, welcoming and inclusive environment that is psychologically safe, where everyone can be their authentic selves and do their best work, every day. Your Role Grow your team Support your engineers' career development and build a motivated, high-performing squad through regular 1:1s, performance reviews, and by creating individual growth plans. Mentor junior and mid-level engineers - fostering a continuous improvement culture and helping the team build technical confidence and skills. Contribute technically Write and review code as an active contributor to your squad's delivery - guiding by example on quality, maintainability, and best practice. Guide architectural decisions and technical direction within your squad and contribute to broader engineering discussions. Drive delivery and planning Plan and manage squad capacity across projects - forecast hiring needs and allocating resources effectively to meet delivery commitments. Participate in roadmap, refinement, and sprint planning sessions - working closely with Product colleagues and adjacent discipline leads, providing technical input, ensuring clear scoping, and surfacing dependencies and risks early. Uphold engineering standards Define and sustain coding standards and review processes - conducting code reviews focused on quality, maintainability, and consistency. Track and manage technical debt within your squad - balancing debt reduction with feature delivery and escalating systemic issues where needed. Ensure operational excellence Participate in the in-hours and out-of-hours incident management rotas, providing hands-on technical support and clear, calm communication during high-pressure situations. Advocate for the 'you build it, you run it' ethos - ensuring your squad is equipped to deploy, operate, and support the systems they build as part of a DevOps culture where second line out of hours support is the expectation. What We're Looking For Experience of some but not necessarily all of the following: Technical capability Solid hands-on software engineering experience, with sufficient depth across frontend and backend development to guide technical decisions, review code meaningfully, and set the standard for your squad. Able to lead a team across our core stack - a Java Spring Boot, AWS, Kubernetes and Kafka back end, with a TypeScript/React front end - deep expertise in some areas, with the breadth to engage credibly across the rest. A strong grasp of software architecture principles - domain-driven design, service boundaries, and event-driven communication (e.g. via Kafka) - and the ability to guide your squad's technical direction within a broader engineering strategy. Modern engineering practices: CI/CD, containerisation, version control workflows, code review, testing strategies, and observability. Security best practices embedded across the development lifecycle, with the ability to guide your squad to do the same. An awareness of AI trends within engineering and an interest in AI-assisted development tooling - understanding how these tools can improve your squad's productivity and code quality. Leadership and people skills Leading or mentoring with a servant-leadership mindset and a genuine focus on the growth and wellbeing of your colleagues. Communicating with a range of people and organisational roles, managing stakeholder expectations, representing your team's needs, and fostering collaboration across multidisciplinary teams. Acting as an escalation point for your team, supporting them through complex or time-sensitive situations. Taking an organised and structured approach to planning, managing priorities and keeping delivery on track. Industry and delivery experience Leading a software engineering team or squad in a product-led, multidisciplinary organisation, with a track record of consistent, quality delivery. Agile software delivery practices and methodologies - with the experience to implement the right approach for your squad's context; SCRUM experience is a plus. Adapting to evolving business priorities, communicating calmly and clearly when under pressure. Media, audio streaming, or consumer platform experience is a plus. Working Pattern and Location This is a permanent, hybrid, full-time role with an in-office presence twice a week in our Manchester hub. Like all roles in the team, this one includes participation in incident management rotas - we schedule these collaboratively, taking into account everyone's responsibilities and commitments outside of work. Why Join Us? The chance to lead a team building platforms that reach millions of listeners across Europe, with real impact on the products people use every day. A growing engineering organisation investing heavily in its people, practices, and technology - with genuine support for leadership development. A collaborative, product-led environment where engineering has a clear and respected voice in shaping business outcomes. An environment that values empathy, accountability, continuous learning, and engineering excellence. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest Publishers. From women's and celebrities' magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition . click apply for full job details
Aug 26, 2026
Full time
Our Team: How We Enrich Everyday Life You'll be joining Bauer Media Audio (BMA), Europe's biggest commercial audio broadcaster, connecting audiences across nine markets to the music, stories and experiences they love. Bauer Media Audio is making a significant investment in a new in house software engineering hub in Manchester. This new hub reinforces Manchester's position as a key technology centre for Bauer Media Audio, alongside its existing locations. We're creating a new engineering team to build innovative business-critical solutions that will power Bauer Media's audio platform of the future. Our team is built around squads, each aligned to a distinct value stream, with a layer of cross-squad roles - people whose expertise and support spans the whole team. Each squad will be led by a Product Manager and Lead Engineer, working in partnership and jointly accountable for their squad's work and outcomes. Squads are intentionally small - typically around five to six engineers - keeping them focused, collaborative, and able to move quickly. Our team thrives on collaboration, innovation, and a shared commitment to delivering high-quality, scalable solutions, working closely with product and technology peers to ensure our platforms meet the evolving needs of the business and our international markets. The Difference You Will Make As Lead Engineer, you will combine hands-on technical contribution with the day-to-day leadership and people management of a software engineering squad within our new engineering team. You will work alongside your team, writing and reviewing code, guiding technical decisions, maintaining engineering standards, supporting the growth of individual engineers, and acting as the connective tissue between your squad and the broader engineering organisation. You'll work closely with the Director of Engineering and leaders from adjacent disciplines to ensure your team's work aligns with our technical direction and product priorities. You'll lead with empathy and clarity to foster a culture of continuous improvement, shared ownership, and engineering excellence within your squad. Team leadership roles are vital to our success so you will play a key role in helping to create a diverse, welcoming and inclusive environment that is psychologically safe, where everyone can be their authentic selves and do their best work, every day. Your Role Grow your team Support your engineers' career development and build a motivated, high-performing squad through regular 1:1s, performance reviews, and by creating individual growth plans. Mentor junior and mid-level engineers - fostering a continuous improvement culture and helping the team build technical confidence and skills. Contribute technically Write and review code as an active contributor to your squad's delivery - guiding by example on quality, maintainability, and best practice. Guide architectural decisions and technical direction within your squad and contribute to broader engineering discussions. Drive delivery and planning Plan and manage squad capacity across projects - forecast hiring needs and allocating resources effectively to meet delivery commitments. Participate in roadmap, refinement, and sprint planning sessions - working closely with Product colleagues and adjacent discipline leads, providing technical input, ensuring clear scoping, and surfacing dependencies and risks early. Uphold engineering standards Define and sustain coding standards and review processes - conducting code reviews focused on quality, maintainability, and consistency. Track and manage technical debt within your squad - balancing debt reduction with feature delivery and escalating systemic issues where needed. Ensure operational excellence Participate in the in-hours and out-of-hours incident management rotas, providing hands-on technical support and clear, calm communication during high-pressure situations. Advocate for the 'you build it, you run it' ethos - ensuring your squad is equipped to deploy, operate, and support the systems they build as part of a DevOps culture where second line out of hours support is the expectation. What We're Looking For Experience of some but not necessarily all of the following: Technical capability Solid hands-on software engineering experience, with sufficient depth across frontend and backend development to guide technical decisions, review code meaningfully, and set the standard for your squad. Able to lead a team across our core stack - a Java Spring Boot, AWS, Kubernetes and Kafka back end, with a TypeScript/React front end - deep expertise in some areas, with the breadth to engage credibly across the rest. A strong grasp of software architecture principles - domain-driven design, service boundaries, and event-driven communication (e.g. via Kafka) - and the ability to guide your squad's technical direction within a broader engineering strategy. Modern engineering practices: CI/CD, containerisation, version control workflows, code review, testing strategies, and observability. Security best practices embedded across the development lifecycle, with the ability to guide your squad to do the same. An awareness of AI trends within engineering and an interest in AI-assisted development tooling - understanding how these tools can improve your squad's productivity and code quality. Leadership and people skills Leading or mentoring with a servant-leadership mindset and a genuine focus on the growth and wellbeing of your colleagues. Communicating with a range of people and organisational roles, managing stakeholder expectations, representing your team's needs, and fostering collaboration across multidisciplinary teams. Acting as an escalation point for your team, supporting them through complex or time-sensitive situations. Taking an organised and structured approach to planning, managing priorities and keeping delivery on track. Industry and delivery experience Leading a software engineering team or squad in a product-led, multidisciplinary organisation, with a track record of consistent, quality delivery. Agile software delivery practices and methodologies - with the experience to implement the right approach for your squad's context; SCRUM experience is a plus. Adapting to evolving business priorities, communicating calmly and clearly when under pressure. Media, audio streaming, or consumer platform experience is a plus. Working Pattern and Location This is a permanent, hybrid, full-time role with an in-office presence twice a week in our Manchester hub. Like all roles in the team, this one includes participation in incident management rotas - we schedule these collaboratively, taking into account everyone's responsibilities and commitments outside of work. Why Join Us? The chance to lead a team building platforms that reach millions of listeners across Europe, with real impact on the products people use every day. A growing engineering organisation investing heavily in its people, practices, and technology - with genuine support for leadership development. A collaborative, product-led environment where engineering has a clear and respected voice in shaping business outcomes. An environment that values empathy, accountability, continuous learning, and engineering excellence. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest Publishers. From women's and celebrities' magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition . click apply for full job details
