Darlington, Durham, Newcastle-upon-Tyne, Stockton-on-Tees, Sunderland Region North East Closing Date 01-Sep-2026 Business Unit NPS North East Accr Prog and Structured Interv (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21168 Descriptions & requirements Overview of the job The Treatment Manager will have responsibility for the quality oversight, facilitation and delivery of Accredited Programmes and Structured Interventions which address offending behaviour to meet the requirements of the sentence of the court. The role will be regionally based reporting directly to a Programme Manager for their area. They will have no direct line management responsibility but will provide professional supervision to Programme Facilitators within the region and professional advice to improve performance, skills and development opportunities. Summary The Treatment Manager is responsible for ensuring that Programme Facilitators deliver programmes in accordance with the Accredited Programme manual and session content requirements for a range of programmes, this will be done through video monitoring, feedback and group supervision. The job holder will provide 'On Call' cover for referral enquiries and staff support in accordance with a rota that provides support when intervention programmes are scheduled including evenings and weekends. Responsibilities, Activities & Duties Responsible for the quality of delivery of interventions which includes all tasks associated with the support of Accredited Programmes and Structured Interventions including post programme work by Programme Facilitators to ensure all Programmes are monitored as prescribed Responsible for providing professional supervision including session monitoring to support the development of skills and maintain the integrity of service delivery To provide advice, information, training and consultancy as required to staff and external organisations including Practitioners and Court staff to ensure that eligibility and suitability criteria are understood Responsible for managing the risks presented by people on Probation whilst subject to an Accredited Programmes or Structured Interventions requirement and ensuring that relevant information is exchanged with the Probation Practitioners as required To co ordinate, monitor and review the planning and preparation for delivering programmes in accordance with the Programme Schedule including suitability assessments and managing waiting lists Responsible for the continuous assessment and support of Programme Facilitators in the development of the skills required to deliver programmes, monitor and identify individual performance through Treatment Management and report under performance or poor quality to the Programme Manager Oversee the management of risk during programmes delivery and ensure that relevant information is exchanged with Probation Practitioners in a timely manner To contribute to and maintain a log of nationally agreed changes to the accredited programme manuals and ensure their implementation To deliver accredited and non accredited programmes where required to maintain accreditation The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Behaviours Making Effective Decisions Leadership Communicating and Influencing Working Together Changing and Improving Managing a Quality Service Essential Experience Experienced Programmes Facilitator, trained in the delivery of two Accredited Programmes with knowledge and understanding of the theoretical underpinnings (as per Theory Manual) of each of the programmes Experience of working within the Criminal Justice or Social Care sector A knowledge and understanding of group dynamics and an ability to motivate groups and individuals to participate fully in programmes Experience of prosocial modelling / motivational interviewing and challenging inappropriate language and behaviour Experience of supporting others to evidence the ability to support staff in professional practice Ability To have good written and ICT skills Effective verbal skills to interact and communicate with a range of audiences Ability to undertake the Intervention Services generic Treatment Management Training Ability to work towards Training and Assessment Skills for Intervention Specialist (TASIS) Qualification Additional Information New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band Existing Civil Servants will have their salary calculated in accordance with the Department's pay on transfer / pay on promotion rules. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices. You can determine your eligibility at Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities . click apply for full job details
Aug 25, 2026
Full time
Darlington, Durham, Newcastle-upon-Tyne, Stockton-on-Tees, Sunderland Region North East Closing Date 01-Sep-2026 Business Unit NPS North East Accr Prog and Structured Interv (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21168 Descriptions & requirements Overview of the job The Treatment Manager will have responsibility for the quality oversight, facilitation and delivery of Accredited Programmes and Structured Interventions which address offending behaviour to meet the requirements of the sentence of the court. The role will be regionally based reporting directly to a Programme Manager for their area. They will have no direct line management responsibility but will provide professional supervision to Programme Facilitators within the region and professional advice to improve performance, skills and development opportunities. Summary The Treatment Manager is responsible for ensuring that Programme Facilitators deliver programmes in accordance with the Accredited Programme manual and session content requirements for a range of programmes, this will be done through video monitoring, feedback and group supervision. The job holder will provide 'On Call' cover for referral enquiries and staff support in accordance with a rota that provides support when intervention programmes are scheduled including evenings and weekends. Responsibilities, Activities & Duties Responsible for the quality of delivery of interventions which includes all tasks associated with the support of Accredited Programmes and Structured Interventions including post programme work by Programme Facilitators to ensure all Programmes are monitored as prescribed Responsible for providing professional supervision including session monitoring to support the development of skills and maintain the integrity of service delivery To provide advice, information, training and consultancy as required to staff and external organisations including Practitioners and Court staff to ensure that eligibility and suitability criteria are understood Responsible for managing the risks presented by people on Probation whilst subject to an Accredited Programmes or Structured Interventions requirement and ensuring that relevant information is exchanged with the Probation Practitioners as required To co ordinate, monitor and review the planning and preparation for delivering programmes in accordance with the Programme Schedule including suitability assessments and managing waiting lists Responsible for the continuous assessment and support of Programme Facilitators in the development of the skills required to deliver programmes, monitor and identify individual performance through Treatment Management and report under performance or poor quality to the Programme Manager Oversee the management of risk during programmes delivery and ensure that relevant information is exchanged with Probation Practitioners in a timely manner To contribute to and maintain a log of nationally agreed changes to the accredited programme manuals and ensure their implementation To deliver accredited and non accredited programmes where required to maintain accreditation The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Behaviours Making Effective Decisions Leadership Communicating and Influencing Working Together Changing and Improving Managing a Quality Service Essential Experience Experienced Programmes Facilitator, trained in the delivery of two Accredited Programmes with knowledge and understanding of the theoretical underpinnings (as per Theory Manual) of each of the programmes Experience of working within the Criminal Justice or Social Care sector A knowledge and understanding of group dynamics and an ability to motivate groups and individuals to participate fully in programmes Experience of prosocial modelling / motivational interviewing and challenging inappropriate language and behaviour Experience of supporting others to evidence the ability to support staff in professional practice Ability To have good written and ICT skills Effective verbal skills to interact and communicate with a range of audiences Ability to undertake the Intervention Services generic Treatment Management Training Ability to work towards Training and Assessment Skills for Intervention Specialist (TASIS) Qualification Additional Information New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band Existing Civil Servants will have their salary calculated in accordance with the Department's pay on transfer / pay on promotion rules. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices. You can determine your eligibility at Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities . click apply for full job details
Based in Gateshead, Team Valley (NE11) Hybrid working following a successful onboarding period Full-time 37.5 hours p/w - with flexibility to support business and operational needs We're seeking experienced Employee Relations Managers to provide expert leadership in ensuring professional delivery of ER solutions and expertise. Reporting to the Head of HR, you'll lead a team of Employee Relations professionals supporting our specialist businesses, driving high standards and creating a culture of accountability and continuous improvement. As a trusted ER leader, you'll also oversee complex and high-risk employee relations matters, providing direction where needed while empowering your team to grow in confidence and capability. Working closely with stakeholders across the business, you'll ensure ER advice is commercially sound, legally compliant and aligned with business objectives. As an Employee Relations Manager you'll be: Providing effective coaching, mentoring and support while empowering team members to make informed decisions independently. Overseeing complex, sensitive and high-risk employee relations cases requiring escalation. Advising on disciplinary, grievance, absence management, performance, redundancy and organisational change matters. Managing and supporting TUPE transfers, including both incoming and outgoing transitions. Managing complex industrial relations matters, including those involving trade union engagement. Reviewing casework quality and implementing robust audit and quality assurance processes. Supporting Employment Tribunal preparation, ACAS matters and complex employee data requests where required. Using ER data and management information to provide insights and support informed decision-making. As an Employee Relations Manager you'll have: Experience leading an Employee Relations, HR Advisory or broader HR team - bringing credibility, structure and calm leadership to a high-performing team. Strong knowledge of UK employment law, with the confidence to advise on complex ER matters and emerging legislative changes. Proven experience managing high-volume employee relations activity within a large, multi-site organisation. Strong practical experience of TUPE, organisational change, restructures and redundancy programmes. The ability to lead, motivate and develop geographically dispersed teams. A coaching-led leadership style that empowers others to build confidence and make informed decisions. Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership - You are part of our success! 33 days holiday (including bank holidays) Enhanced sick, maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year - Give back to a cause that matters to you Exclusive perks and discounts - More than 250 deals available Ongoing training and development - From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards - Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: Security clearance (DBS) is required for this role.
Aug 25, 2026
Full time
Based in Gateshead, Team Valley (NE11) Hybrid working following a successful onboarding period Full-time 37.5 hours p/w - with flexibility to support business and operational needs We're seeking experienced Employee Relations Managers to provide expert leadership in ensuring professional delivery of ER solutions and expertise. Reporting to the Head of HR, you'll lead a team of Employee Relations professionals supporting our specialist businesses, driving high standards and creating a culture of accountability and continuous improvement. As a trusted ER leader, you'll also oversee complex and high-risk employee relations matters, providing direction where needed while empowering your team to grow in confidence and capability. Working closely with stakeholders across the business, you'll ensure ER advice is commercially sound, legally compliant and aligned with business objectives. As an Employee Relations Manager you'll be: Providing effective coaching, mentoring and support while empowering team members to make informed decisions independently. Overseeing complex, sensitive and high-risk employee relations cases requiring escalation. Advising on disciplinary, grievance, absence management, performance, redundancy and organisational change matters. Managing and supporting TUPE transfers, including both incoming and outgoing transitions. Managing complex industrial relations matters, including those involving trade union engagement. Reviewing casework quality and implementing robust audit and quality assurance processes. Supporting Employment Tribunal preparation, ACAS matters and complex employee data requests where required. Using ER data and management information to provide insights and support informed decision-making. As an Employee Relations Manager you'll have: Experience leading an Employee Relations, HR Advisory or broader HR team - bringing credibility, structure and calm leadership to a high-performing team. Strong knowledge of UK employment law, with the confidence to advise on complex ER matters and emerging legislative changes. Proven experience managing high-volume employee relations activity within a large, multi-site organisation. Strong practical experience of TUPE, organisational change, restructures and redundancy programmes. The ability to lead, motivate and develop geographically dispersed teams. A coaching-led leadership style that empowers others to build confidence and make informed decisions. Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership - You are part of our success! 33 days holiday (including bank holidays) Enhanced sick, maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year - Give back to a cause that matters to you Exclusive perks and discounts - More than 250 deals available Ongoing training and development - From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards - Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: Security clearance (DBS) is required for this role.
Trusts and Foundations Fundraising Manager Leatherhead Office, KT22 7SU (Hybrid considered) Full-Time Up to £42,000 depending on experience This is an exciting opportunity to shape and grow Perennial's trusts and foundations fundraising programme. About Perennial Perennial is the UK's only charity supporting everyone working in or retired from the horticultural community. Working in horticulture isn't always straightforward. Challenges such as seasonality of work, physical injury, isolation, ill-health and financial hardship can arise when least expected. As the charity for the industry, Perennial has a unique understanding of these challenges. Our free and confidential support services help horticulturists and their families navigate difficult periods in their lives through practical, financial and emotional support. Delivered through a network of caseworkers, debt advisers and wellbeing services across the UK, our work helps individuals and families build resilience and find stability during times of crisis. At the heart of our work is a commitment to helping people in horticulture thrive. By offering the right support at the right time, we strengthen wellbeing, improve financial security, support family relationships and help people remain connected to the industry they love. Alongside our support services, Perennial operates a select number of gardens and learning environments that help develop horticultural skills and careers, ensuring the long-term sustainability of the sector. For more than 185 years, we have been helping people build better lives within horticulture. Trusts & Foundations Fundraising Manager This is an exciting opportunity to shape and grow Perennial's trusts and foundations fundraising programme. Our current trust income is modest but established, with a loyal group of family trust supporters generating circa £50,000-£60,000 annually against a growing pipeline of opportunities. We have recently strengthened our Services Directorate, creating a culture where colleagues are increasingly developing new projects and approaches that have strong potential for charitable funding. We believe there is significant untapped opportunity within both our existing services and emerging projects. From advice and advocacy services to health, wellbeing, family support and employability programmes, Perennial delivers work that aligns strongly with the priorities of many charitable trusts and foundations. This role is as much about developing fundable opportunities as it is about writing applications. We are looking for someone who enjoys building as well as managing; someone capable of identifying opportunities, developing persuasive cases for support and helping colleagues transform strong and growing service delivery into compelling funding propositions. The successful candidate will have the opportunity to build a trusts and foundations programme with genuine growth potential and play a key role in unlocking significant future income for Perennial. The Role To develop and grow income from charitable trusts and foundations by identifying opportunities, building meaningful relationships and securing significant grants for both core services and project-based activity. The postholder will play a key role in strengthening Perennial's readiness for trust fundraising by helping colleagues develop projects, articulate impact, evidence need and create compelling cases for support. A central aspect of the role will be collaborating with teams across the organisation to bring our work to life for funders, helping colleagues translate their expertise, ideas and service delivery into attractive and fundable propositions. The successful candidate will maximise support from Perennial's existing trust and foundation partners whilst developing a strong pipeline of new funders capable of supporting both current services and future strategic priorities. They will also work with senior colleagues to develop compelling narratives around organisational sustainability, long-term impact and the strategic use of charitable resources. Duties and responsibilities Trusts & Foundations fundraising Develop and deliver a trusts and foundations fundraising strategy. Build and manage a pipeline of charitable trusts, foundations and institutional funders. Prepare high-quality funding applications, proposals, expressions of interest and cases for support. Research and identify new funding opportunities aligned with Perennial's strategic priorities. Manage funder stewardship, reporting and grant compliance requirements. Maintain accurate records of applications, reporting deadlines and relationships within the CRM. Monitor income performance and provide regular pipeline and forecasting reports. Collaborate with teams across the organisation to bring our work to life for funders. Support colleagues to identify, shape and develop fundable projects and services. Work closely with service leads to gather impact data, outcomes, beneficiary stories and evidence of need. Help develop funding propositions ranging from small service enhancements to larger strategic initiatives. Ensure projects are clearly costed and supported by realistic budgets and outcomes frameworks. Relationship management Develop strong relationships with new and existing funders. Create tailored stewardship plans for key supporters. Arrange visits, presentations and meetings with prospective funders. Act as a trusted internal adviser on trusts and foundations fundraising. Strategic development Work with senior colleagues to develop compelling narratives around Perennial's financial position, reserves and long-term sustainability. Identify opportunities for multi-year and transformational funding. Monitor trends in trusts and foundations funding and advise on emerging opportunities. Person Specification Proven track record of securing significant grants from trusts and foundations. Experience managing a trusts and foundations pipeline. Excellent proposal and bid-writing skills. Strong relationship management and stewardship skills. Ability to translate complex services into fundable propositions. Experience working with project budgets and impact reporting. Strong organisational and prioritisation skills. Ability to work independently and collaboratively across teams. Highly desirable Experience helping organisations build or expand a trusts fundraising programme. Experience securing five-figure and six-figure grants. Experience fundraising for welfare, health, employment, community or advice services. Understanding of balance sheet and reserves issues and how these can be addressed in grant applications. Membership of the Chartered Institute of Fundraising. Success in the first 12 Months The successful candidate will: Produce a comprehensive trusts and foundations fundraising strategy. Build a robust pipeline of prospective funders. Develop a portfolio of compelling funding propositions and cases for support. Strengthen internal project development processes. Increase the value and number of trust applications submitted.Establish strong relationships with key funders and prospects. Improve understanding of trusts fundraising across the organisation. Key Terms and Conditions Location: Leatherhead Office, KT22 7SU (Hybrid considered) Salary: Up to £42,000 per annum depending on experience Hours of work: 37.5 hours per week Pension: Perennial operates an auto-enrolment pension scheme and will match employee contributions up to the statutory amount. Details of the scheme will be available following a formal offer of employment. Holidays: 25 days per annum pro rata, plus bank holidays (with increases for long service) General: Sick Pay, Death in Service Benefit (3x salary). Perennial has a number of well-established, family-friendly policies, including 'buying' extra (unpaid) leave, time off for dependents, variations to normal working hours. Further details available on request. Company car/car benefit General Considerations: All Perennial jobs are subject to a probationary period (6 months) and a periodic review. Smoking: In the interests of health and safety, Perennial operates a non-smoking policy on its premises and expects staff not to smoke in company vehicles. Closing date: Midnight on30 September, interviews will be held on21 October
Aug 25, 2026
Full time
Trusts and Foundations Fundraising Manager Leatherhead Office, KT22 7SU (Hybrid considered) Full-Time Up to £42,000 depending on experience This is an exciting opportunity to shape and grow Perennial's trusts and foundations fundraising programme. About Perennial Perennial is the UK's only charity supporting everyone working in or retired from the horticultural community. Working in horticulture isn't always straightforward. Challenges such as seasonality of work, physical injury, isolation, ill-health and financial hardship can arise when least expected. As the charity for the industry, Perennial has a unique understanding of these challenges. Our free and confidential support services help horticulturists and their families navigate difficult periods in their lives through practical, financial and emotional support. Delivered through a network of caseworkers, debt advisers and wellbeing services across the UK, our work helps individuals and families build resilience and find stability during times of crisis. At the heart of our work is a commitment to helping people in horticulture thrive. By offering the right support at the right time, we strengthen wellbeing, improve financial security, support family relationships and help people remain connected to the industry they love. Alongside our support services, Perennial operates a select number of gardens and learning environments that help develop horticultural skills and careers, ensuring the long-term sustainability of the sector. For more than 185 years, we have been helping people build better lives within horticulture. Trusts & Foundations Fundraising Manager This is an exciting opportunity to shape and grow Perennial's trusts and foundations fundraising programme. Our current trust income is modest but established, with a loyal group of family trust supporters generating circa £50,000-£60,000 annually against a growing pipeline of opportunities. We have recently strengthened our Services Directorate, creating a culture where colleagues are increasingly developing new projects and approaches that have strong potential for charitable funding. We believe there is significant untapped opportunity within both our existing services and emerging projects. From advice and advocacy services to health, wellbeing, family support and employability programmes, Perennial delivers work that aligns strongly with the priorities of many charitable trusts and foundations. This role is as much about developing fundable opportunities as it is about writing applications. We are looking for someone who enjoys building as well as managing; someone capable of identifying opportunities, developing persuasive cases for support and helping colleagues transform strong and growing service delivery into compelling funding propositions. The successful candidate will have the opportunity to build a trusts and foundations programme with genuine growth potential and play a key role in unlocking significant future income for Perennial. The Role To develop and grow income from charitable trusts and foundations by identifying opportunities, building meaningful relationships and securing significant grants for both core services and project-based activity. The postholder will play a key role in strengthening Perennial's readiness for trust fundraising by helping colleagues develop projects, articulate impact, evidence need and create compelling cases for support. A central aspect of the role will be collaborating with teams across the organisation to bring our work to life for funders, helping colleagues translate their expertise, ideas and service delivery into attractive and fundable propositions. The successful candidate will maximise support from Perennial's existing trust and foundation partners whilst developing a strong pipeline of new funders capable of supporting both current services and future strategic priorities. They will also work with senior colleagues to develop compelling narratives around organisational sustainability, long-term impact and the strategic use of charitable resources. Duties and responsibilities Trusts & Foundations fundraising Develop and deliver a trusts and foundations fundraising strategy. Build and manage a pipeline of charitable trusts, foundations and institutional funders. Prepare high-quality funding applications, proposals, expressions of interest and cases for support. Research and identify new funding opportunities aligned with Perennial's strategic priorities. Manage funder stewardship, reporting and grant compliance requirements. Maintain accurate records of applications, reporting deadlines and relationships within the CRM. Monitor income performance and provide regular pipeline and forecasting reports. Collaborate with teams across the organisation to bring our work to life for funders. Support colleagues to identify, shape and develop fundable projects and services. Work closely with service leads to gather impact data, outcomes, beneficiary stories and evidence of need. Help develop funding propositions ranging from small service enhancements to larger strategic initiatives. Ensure projects are clearly costed and supported by realistic budgets and outcomes frameworks. Relationship management Develop strong relationships with new and existing funders. Create tailored stewardship plans for key supporters. Arrange visits, presentations and meetings with prospective funders. Act as a trusted internal adviser on trusts and foundations fundraising. Strategic development Work with senior colleagues to develop compelling narratives around Perennial's financial position, reserves and long-term sustainability. Identify opportunities for multi-year and transformational funding. Monitor trends in trusts and foundations funding and advise on emerging opportunities. Person Specification Proven track record of securing significant grants from trusts and foundations. Experience managing a trusts and foundations pipeline. Excellent proposal and bid-writing skills. Strong relationship management and stewardship skills. Ability to translate complex services into fundable propositions. Experience working with project budgets and impact reporting. Strong organisational and prioritisation skills. Ability to work independently and collaboratively across teams. Highly desirable Experience helping organisations build or expand a trusts fundraising programme. Experience securing five-figure and six-figure grants. Experience fundraising for welfare, health, employment, community or advice services. Understanding of balance sheet and reserves issues and how these can be addressed in grant applications. Membership of the Chartered Institute of Fundraising. Success in the first 12 Months The successful candidate will: Produce a comprehensive trusts and foundations fundraising strategy. Build a robust pipeline of prospective funders. Develop a portfolio of compelling funding propositions and cases for support. Strengthen internal project development processes. Increase the value and number of trust applications submitted.Establish strong relationships with key funders and prospects. Improve understanding of trusts fundraising across the organisation. Key Terms and Conditions Location: Leatherhead Office, KT22 7SU (Hybrid considered) Salary: Up to £42,000 per annum depending on experience Hours of work: 37.5 hours per week Pension: Perennial operates an auto-enrolment pension scheme and will match employee contributions up to the statutory amount. Details of the scheme will be available following a formal offer of employment. Holidays: 25 days per annum pro rata, plus bank holidays (with increases for long service) General: Sick Pay, Death in Service Benefit (3x salary). Perennial has a number of well-established, family-friendly policies, including 'buying' extra (unpaid) leave, time off for dependents, variations to normal working hours. Further details available on request. Company car/car benefit General Considerations: All Perennial jobs are subject to a probationary period (6 months) and a periodic review. Smoking: In the interests of health and safety, Perennial operates a non-smoking policy on its premises and expects staff not to smoke in company vehicles. Closing date: Midnight on30 September, interviews will be held on21 October
Career Choices Dewis Gyrfa Ltd
Gateshead, Tyne And Wear
Based in Gateshead, Team Valley (NE11) Hybrid working following a successful onboarding period Full-time 37.5 hours p/w with flexibility to support business and operational needs We're seeking experienced Employee Relations Managers to provide expert leadership in ensuring professional delivery of ER solutions and expertise. Reporting to the Head of HR, you'll lead a team of Employee Relations professionals supporting our specialist businesses, driving high standards and creating a culture of accountability and continuous improvement. As a trusted ER leader, you'll also oversee complex and high-risk employee relations matters, providing direction where needed while empowering your team to grow in confidence and capability. Working closely with stakeholders across the business, you'll ensure ER advice is commercially sound, legally compliant and aligned with business objectives. As an Employee Relations Manager you'll be: Providing effective coaching, mentoring and support while empowering team members to make informed decisions independently. Overseeing complex, sensitive and high-risk employee relations cases requiring escalation. Advising on disciplinary, grievance, absence management, performance, redundancy and organisational change matters. Managing and supporting TUPE transfers, including both incoming and outgoing transitions. Managing complex industrial relations matters, including those involving trade union engagement. Reviewing casework quality and implementing robust audit and quality assurance processes. Supporting Employment Tribunal preparation, ACAS matters and complex employee data requests where required. Using ER data and management information to provide insights and support informed decision-making. As an Employee Relations Manager you'll have: Experience leading an Employee Relations, HR Advisory or broader HR team bringing credibility, structure and calm leadership to a high-performing team. Strong knowledge of UK employment law, with the confidence to advise on complex ER matters and emerging legislative changes. Proven experience managing high-volume employee relations activity within a large, multi-site organisation. Strong practical experience of TUPE, organisational change, restructures and redundancy programmes. The ability to lead, motivate and develop geographically dispersed teams. A coaching-led leadership style that empowers others to build confidence and make informed decisions. Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Enhanced sick, maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: Security clearance (DBS) is required for this role. Qualifications: Key Qualifications CIPD HR Level 3 Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Aug 25, 2026
Full time
Based in Gateshead, Team Valley (NE11) Hybrid working following a successful onboarding period Full-time 37.5 hours p/w with flexibility to support business and operational needs We're seeking experienced Employee Relations Managers to provide expert leadership in ensuring professional delivery of ER solutions and expertise. Reporting to the Head of HR, you'll lead a team of Employee Relations professionals supporting our specialist businesses, driving high standards and creating a culture of accountability and continuous improvement. As a trusted ER leader, you'll also oversee complex and high-risk employee relations matters, providing direction where needed while empowering your team to grow in confidence and capability. Working closely with stakeholders across the business, you'll ensure ER advice is commercially sound, legally compliant and aligned with business objectives. As an Employee Relations Manager you'll be: Providing effective coaching, mentoring and support while empowering team members to make informed decisions independently. Overseeing complex, sensitive and high-risk employee relations cases requiring escalation. Advising on disciplinary, grievance, absence management, performance, redundancy and organisational change matters. Managing and supporting TUPE transfers, including both incoming and outgoing transitions. Managing complex industrial relations matters, including those involving trade union engagement. Reviewing casework quality and implementing robust audit and quality assurance processes. Supporting Employment Tribunal preparation, ACAS matters and complex employee data requests where required. Using ER data and management information to provide insights and support informed decision-making. As an Employee Relations Manager you'll have: Experience leading an Employee Relations, HR Advisory or broader HR team bringing credibility, structure and calm leadership to a high-performing team. Strong knowledge of UK employment law, with the confidence to advise on complex ER matters and emerging legislative changes. Proven experience managing high-volume employee relations activity within a large, multi-site organisation. Strong practical experience of TUPE, organisational change, restructures and redundancy programmes. The ability to lead, motivate and develop geographically dispersed teams. A coaching-led leadership style that empowers others to build confidence and make informed decisions. Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Enhanced sick, maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: Security clearance (DBS) is required for this role. Qualifications: Key Qualifications CIPD HR Level 3 Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Cyber Security Technical Project Manager B2B SaaS, AWS, Agile, Global Security Hardening Outstanding opportunity for a technical Cyber Security Project Manager to join this global B2B SaaS business to drive delivery across a global Security Hardening programme. Youll work with the Technical Operations Director, CISO, Engineering, Product, IT and leading security vendors to strengthen security acro click apply for full job details
Aug 25, 2026
Full time
Cyber Security Technical Project Manager B2B SaaS, AWS, Agile, Global Security Hardening Outstanding opportunity for a technical Cyber Security Project Manager to join this global B2B SaaS business to drive delivery across a global Security Hardening programme. Youll work with the Technical Operations Director, CISO, Engineering, Product, IT and leading security vendors to strengthen security acro click apply for full job details
National Energy System Operator Limited
Warwick, Warwickshire
About the Role National Energy System Operator's (NESO) strength lies in our people. Together, we're shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow. The People Partner at National Energy System Operator (NESO) is a vital member of our People team, driving strategic HR initiatives that align with our organizational goals. We are seeking an experienced People professional who is passionate about fostering a collaborative workplace culture and enhancing employee engagement. You will partner closely with business leaders, acting as a strategic advisor to provide expert HR guidance and support, ensuring that our people strategies are effectively implemented across the organization. In this exciting role, you will leverage external market insights and internal data to support strategic workforce planning and enhance the employee experience. As a trusted advisor to senior leaders, you will play a key role in facilitating effective communication, providing insight, and enabling data-driven decision-making across the business. Your ability to translate people data into meaningful actions will be essential as we navigate our transformation journey. You'll work closely with leaders to shape a positive, inclusive workplace culture that supports performance, engagement, and growth, ensuring NESO remains a great place to work as we define our identity and ways of working. This role can is based in Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements. Key Accountabilities Collaborating with business leaders to develop and implement People strategies that support organisational objectives and enhance employee experience. Leading the execution of the performance management strategy, working in partnership with the Organisation Culture team to embed and monitor a high-performance culture aligned with business goals. Providing expert advice on employee relations matters, including conflict resolution and compliance with People policies and legislation. Using external market insights to inform workforce planning and drive employee engagement initiatives. Delivering strategic workforce planning (SWP) solutions that align with business needs and enhance operational effectiveness. Analysing workforce data and trends to identify staffing needs, optimise talent allocation, and plan for future workforce skills requirements. Interpreting people data to identify root causes of issues and provide actionable insights that inform decision-making and drive continuous improvement. Supporting line managers, line manage a People Consultant and partner with Centres of Expertise (CoEs) to influence the development and implementation of key people strategies. Partnering with the People Operations team to ensure the effective delivery of People services, including recruitment, onboarding, and employee lifecycle management. Implementing and managing performance appraisal processes, providing coaching and support to managers in delivering feedback and conducting evaluations. Identifying training needs and coordinate professional development programmes to enhance employee skills, capability, and career growth. Using People metrics and analytics to assess the effectiveness of initiatives, providing insights to inform future planning and decision-making. Championing improvements in line with NESO's strategic goals, ensuring people initiatives are aligned with organisational priorities. Fostering a positive workplace culture by promoting employee engagement initiatives, diversity and inclusion efforts, and recognition programmes. Acting as a trusted advisor to employees, promoting a positive workplace culture and addressing tier 2/3 People-related queries and concerns. Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements. About You We're forging the path, and we know we can't do it alone. That's why we need visionary minds like yours to join us on this transformative journey. In this case, we're looking for someone who has/is; CIPD Level 7. Extensive experience partnering with senior business leaders to shape and deliver people strategies that drive organisational performance, support transformation, and enhance the employee experience. Demonstrated ability to influence and support senior leaders, using insight, challenge, and collaboration to shape people strategies that drive business performance. Strong analytical and commercial acumen, with the ability to interpret complex People and workforce data, identify root causes, and translate insights into impactful, evidence-based actions. Experience in workforce planning and organisational design, leveraging external market insights and internal trends to anticipate future needs and optimise talent deployment. A confident communicator and relationship builder, able to engage, coach, and influence stakeholders at all levels with credibility and empathy. A champion of culture, inclusion, and engagement, with a track record of delivering initiatives that enhance the employee experience and contribute to a positive, values-led workplace. Comfortable operating in a fast-paced, evolving environment, with the ability to balance strategic thinking and hands on delivery to meet business needs. What You'll Get A competitive salary of £65,000 - £75,000 dependent on experience and capabilityAs well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. NESO's flexible benefits programme provides you with more flexibility around your health, lifestyle and protection benefits, here's just a few available: Flexible Bank Holidays & Holiday Trading Additional Birthday Day Off Cycle to Work Scheme, Retail & Gym Discounts Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance About Us At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together More Information This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential. process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds. At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britains's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always actin in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together
Aug 25, 2026
Full time
About the Role National Energy System Operator's (NESO) strength lies in our people. Together, we're shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow. The People Partner at National Energy System Operator (NESO) is a vital member of our People team, driving strategic HR initiatives that align with our organizational goals. We are seeking an experienced People professional who is passionate about fostering a collaborative workplace culture and enhancing employee engagement. You will partner closely with business leaders, acting as a strategic advisor to provide expert HR guidance and support, ensuring that our people strategies are effectively implemented across the organization. In this exciting role, you will leverage external market insights and internal data to support strategic workforce planning and enhance the employee experience. As a trusted advisor to senior leaders, you will play a key role in facilitating effective communication, providing insight, and enabling data-driven decision-making across the business. Your ability to translate people data into meaningful actions will be essential as we navigate our transformation journey. You'll work closely with leaders to shape a positive, inclusive workplace culture that supports performance, engagement, and growth, ensuring NESO remains a great place to work as we define our identity and ways of working. This role can is based in Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements. Key Accountabilities Collaborating with business leaders to develop and implement People strategies that support organisational objectives and enhance employee experience. Leading the execution of the performance management strategy, working in partnership with the Organisation Culture team to embed and monitor a high-performance culture aligned with business goals. Providing expert advice on employee relations matters, including conflict resolution and compliance with People policies and legislation. Using external market insights to inform workforce planning and drive employee engagement initiatives. Delivering strategic workforce planning (SWP) solutions that align with business needs and enhance operational effectiveness. Analysing workforce data and trends to identify staffing needs, optimise talent allocation, and plan for future workforce skills requirements. Interpreting people data to identify root causes of issues and provide actionable insights that inform decision-making and drive continuous improvement. Supporting line managers, line manage a People Consultant and partner with Centres of Expertise (CoEs) to influence the development and implementation of key people strategies. Partnering with the People Operations team to ensure the effective delivery of People services, including recruitment, onboarding, and employee lifecycle management. Implementing and managing performance appraisal processes, providing coaching and support to managers in delivering feedback and conducting evaluations. Identifying training needs and coordinate professional development programmes to enhance employee skills, capability, and career growth. Using People metrics and analytics to assess the effectiveness of initiatives, providing insights to inform future planning and decision-making. Championing improvements in line with NESO's strategic goals, ensuring people initiatives are aligned with organisational priorities. Fostering a positive workplace culture by promoting employee engagement initiatives, diversity and inclusion efforts, and recognition programmes. Acting as a trusted advisor to employees, promoting a positive workplace culture and addressing tier 2/3 People-related queries and concerns. Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements. About You We're forging the path, and we know we can't do it alone. That's why we need visionary minds like yours to join us on this transformative journey. In this case, we're looking for someone who has/is; CIPD Level 7. Extensive experience partnering with senior business leaders to shape and deliver people strategies that drive organisational performance, support transformation, and enhance the employee experience. Demonstrated ability to influence and support senior leaders, using insight, challenge, and collaboration to shape people strategies that drive business performance. Strong analytical and commercial acumen, with the ability to interpret complex People and workforce data, identify root causes, and translate insights into impactful, evidence-based actions. Experience in workforce planning and organisational design, leveraging external market insights and internal trends to anticipate future needs and optimise talent deployment. A confident communicator and relationship builder, able to engage, coach, and influence stakeholders at all levels with credibility and empathy. A champion of culture, inclusion, and engagement, with a track record of delivering initiatives that enhance the employee experience and contribute to a positive, values-led workplace. Comfortable operating in a fast-paced, evolving environment, with the ability to balance strategic thinking and hands on delivery to meet business needs. What You'll Get A competitive salary of £65,000 - £75,000 dependent on experience and capabilityAs well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. NESO's flexible benefits programme provides you with more flexibility around your health, lifestyle and protection benefits, here's just a few available: Flexible Bank Holidays & Holiday Trading Additional Birthday Day Off Cycle to Work Scheme, Retail & Gym Discounts Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance About Us At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together More Information This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential. process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds. At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britains's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always actin in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together
People Advisor 6 Month FTC (Fixed-Term Contract) About Charlotte Tilbury Beauty Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we've become one of the most talked about beauty brands on the planet - and the magic is only growing. Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand in hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We're bold. We're disruptive. We're powered by creativity, innovation and industry leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us. About the role As a People Advisor, you will play a pivotal role in shaping the employee experience, acting as a trusted advisor for people related queries and collaborating with People Partners to help our Retail employees do their best work. As a People Advisor you will Act as the first point of contact for employee relations advice for all Retail employees and managers, providing comprehensive advice and guidance in line with current legislation, best practice and Company policies and procedures. Advise and coach managers across the full employee lifecycle, including but not limited to family leave, probation, performance management, absence, disciplinary, grievance, salary, and promotion queries, working collaboratively with the wider People team. Actively work with line managers to drive and support all absence and long term sickness, ensuring the correct process is consistently followed and all appropriate follow up actions are taken. Balance legal risk, employee experience, and commercial considerations when advising on ER matters, consistently influencing outcomes that are fair, proportionate, and aligned to business objectives. Interpret employment legislation to aid the implementation and review of policies and procedures, ensuring all policies and procedures are up to date Work in collaboration with the People Partners to conduct quarterly data reviews, identifying trends, risks, and opportunities, and contributing to proactive people planning and decision making. Monitor engagement levels and make recommendations for targeted action planning within your business area. Lead and contribute to small scale people initiatives that improve capability, engagement or effectiveness across the business. Support the delivery and cascade of learning and development initiatives, facilitating sessions where appropriate. Be a cultural ambassador across the business and always have a positive impact on our people and our culture. Act as a guardian and a role model for our brand values, ensuring that you embrace he challenge, disrupt and innovate, win together and share the magic in all that you do. About you Experience of working as an HR Advisor within a retail business. Highly organised and able to prioritise workload effectively Be happy working in a fast paced, exciting and ever changing environment. Have excellent communication skills. Pro active, innovative, collaborative. Methodical, logical and calm under pressure. Thrive on working in a collaborative and innovative environment. CIPD Qualified preferred. A demonstrable interest in working within beauty is preferred Charlotte Tilbury is a fast paced, dynamic and ever evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global . While we outline the experience and skills we believe set candidates up for success, they're a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we'd love to hear from you, whether you have more or less experience than listed. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
Aug 25, 2026
Full time
People Advisor 6 Month FTC (Fixed-Term Contract) About Charlotte Tilbury Beauty Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we've become one of the most talked about beauty brands on the planet - and the magic is only growing. Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand in hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We're bold. We're disruptive. We're powered by creativity, innovation and industry leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us. About the role As a People Advisor, you will play a pivotal role in shaping the employee experience, acting as a trusted advisor for people related queries and collaborating with People Partners to help our Retail employees do their best work. As a People Advisor you will Act as the first point of contact for employee relations advice for all Retail employees and managers, providing comprehensive advice and guidance in line with current legislation, best practice and Company policies and procedures. Advise and coach managers across the full employee lifecycle, including but not limited to family leave, probation, performance management, absence, disciplinary, grievance, salary, and promotion queries, working collaboratively with the wider People team. Actively work with line managers to drive and support all absence and long term sickness, ensuring the correct process is consistently followed and all appropriate follow up actions are taken. Balance legal risk, employee experience, and commercial considerations when advising on ER matters, consistently influencing outcomes that are fair, proportionate, and aligned to business objectives. Interpret employment legislation to aid the implementation and review of policies and procedures, ensuring all policies and procedures are up to date Work in collaboration with the People Partners to conduct quarterly data reviews, identifying trends, risks, and opportunities, and contributing to proactive people planning and decision making. Monitor engagement levels and make recommendations for targeted action planning within your business area. Lead and contribute to small scale people initiatives that improve capability, engagement or effectiveness across the business. Support the delivery and cascade of learning and development initiatives, facilitating sessions where appropriate. Be a cultural ambassador across the business and always have a positive impact on our people and our culture. Act as a guardian and a role model for our brand values, ensuring that you embrace he challenge, disrupt and innovate, win together and share the magic in all that you do. About you Experience of working as an HR Advisor within a retail business. Highly organised and able to prioritise workload effectively Be happy working in a fast paced, exciting and ever changing environment. Have excellent communication skills. Pro active, innovative, collaborative. Methodical, logical and calm under pressure. Thrive on working in a collaborative and innovative environment. CIPD Qualified preferred. A demonstrable interest in working within beauty is preferred Charlotte Tilbury is a fast paced, dynamic and ever evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global . While we outline the experience and skills we believe set candidates up for success, they're a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we'd love to hear from you, whether you have more or less experience than listed. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
Summary The job holder will be responsible for the coordination and effective delivery of the local reflective practice model within prisons. The post holder will be responsible for providing advice and guidance to Governors, Senior Leaders and Line Managers to ensure effective wellbeing practices are implemented, supporting all staff within the establishment. The post requires collaboration with internal and external stakeholders, ensuring a cohesive approach to staff wellbeing, encapsulating existing and new wellbeing initiatives and processes. This is a non-operational role with no line management responsibility.This is a non-rotational role. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Coordinate and deliver local reflective practice model/ session to identified staff cohort, to improve resilience, confidence, and retention within this group. Ensure that trained reflective practitioners are released to attend planned reflective practice sessions. Work collaboratively with People Hub/Detail to ensure optimum attendance on reflective practice timetable. Engage with reflective practice sponsor, and/or Governor, to highlight any concerns or trends from reflective practice delivery. Be responsible for the promotion of PAM Reflective session. Be responsible for driving improvements in local wellbeing activity through the coordination of the local Wellbeing Committee. Ensure TRiM, Mental Health Allies and the Care Team work collaboratively to support staff. Post Incident Care - Work collaboratively with Safer Custody colleagues and stakeholders to ensure that timely and appropriate support is in place. Coordination of Wellbeing events, promotion and activities as per a locally published Wellbeing calendar. Contribute to the Supporting Each Other Framework by delivering a local Wellbeing Induction to new starters. Work with managers to improve the Wellbeing of staff in their work areas including the delivery of Wellbeing awareness sessions. Engage with MOJ HR to actively contribute to Wellbeing assurance activity, to drive improvement in Staff Wellbeing. Be the point of contact to provide specialist advice in relation to staff absences or concerns relating to Mental Health, to include promoting external support. Work collaboratively with stakeholders to deliver the fitness testing programme. Work with internal stakeholders to improve the wellbeing of staff (Staff Fitness Team, National Staff Support Leads, MOJ People Group, Health & Safety, D&I). Work with external stakeholder to improve the wellbeing of staff (for example OH, EAP, Charity for Civil Servants). Provide regular communications within establishments on national, regional and local wellbeing initiatives including Disability Passports, Carers Passport, Menopause Framework. Identify and share good practice across the region. Work with relevant stakeholders to ensure joined up effective working practice. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English. Civil Service Success Profile Criteria Behaviours Communicating and Influencing Developing Self and Others Delivering at Pace Working Together Experience Strong organisational skills, planning and attention to detail Proficient in the use of MS Word and MS Excel Able to deliver training effectively and assertively with staff at all levels Information collation and analysis Ability Excellent communication skills Ability to facilitate discussion Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts All staff receive security and diversity training and an individual induction programme into their new roles All candidates are subject to security and identity checks prior to taking up post All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition . click apply for full job details
Aug 25, 2026
Full time
Summary The job holder will be responsible for the coordination and effective delivery of the local reflective practice model within prisons. The post holder will be responsible for providing advice and guidance to Governors, Senior Leaders and Line Managers to ensure effective wellbeing practices are implemented, supporting all staff within the establishment. The post requires collaboration with internal and external stakeholders, ensuring a cohesive approach to staff wellbeing, encapsulating existing and new wellbeing initiatives and processes. This is a non-operational role with no line management responsibility.This is a non-rotational role. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Coordinate and deliver local reflective practice model/ session to identified staff cohort, to improve resilience, confidence, and retention within this group. Ensure that trained reflective practitioners are released to attend planned reflective practice sessions. Work collaboratively with People Hub/Detail to ensure optimum attendance on reflective practice timetable. Engage with reflective practice sponsor, and/or Governor, to highlight any concerns or trends from reflective practice delivery. Be responsible for the promotion of PAM Reflective session. Be responsible for driving improvements in local wellbeing activity through the coordination of the local Wellbeing Committee. Ensure TRiM, Mental Health Allies and the Care Team work collaboratively to support staff. Post Incident Care - Work collaboratively with Safer Custody colleagues and stakeholders to ensure that timely and appropriate support is in place. Coordination of Wellbeing events, promotion and activities as per a locally published Wellbeing calendar. Contribute to the Supporting Each Other Framework by delivering a local Wellbeing Induction to new starters. Work with managers to improve the Wellbeing of staff in their work areas including the delivery of Wellbeing awareness sessions. Engage with MOJ HR to actively contribute to Wellbeing assurance activity, to drive improvement in Staff Wellbeing. Be the point of contact to provide specialist advice in relation to staff absences or concerns relating to Mental Health, to include promoting external support. Work collaboratively with stakeholders to deliver the fitness testing programme. Work with internal stakeholders to improve the wellbeing of staff (Staff Fitness Team, National Staff Support Leads, MOJ People Group, Health & Safety, D&I). Work with external stakeholder to improve the wellbeing of staff (for example OH, EAP, Charity for Civil Servants). Provide regular communications within establishments on national, regional and local wellbeing initiatives including Disability Passports, Carers Passport, Menopause Framework. Identify and share good practice across the region. Work with relevant stakeholders to ensure joined up effective working practice. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English. Civil Service Success Profile Criteria Behaviours Communicating and Influencing Developing Self and Others Delivering at Pace Working Together Experience Strong organisational skills, planning and attention to detail Proficient in the use of MS Word and MS Excel Able to deliver training effectively and assertively with staff at all levels Information collation and analysis Ability Excellent communication skills Ability to facilitate discussion Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts All staff receive security and diversity training and an individual induction programme into their new roles All candidates are subject to security and identity checks prior to taking up post All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition . click apply for full job details
Ministry of Justice
Wotton-under-edge, Gloucestershire
The job holder will be responsible for providing supervision, knowledge and skills to prisoners in a specialist workshop so they can improve their employment prospects on release with a view to reducing reoffending. The role will be required to teach prisoners towards achieving nationally recognised qualifications which may be supported by external organisations such as local colleges. This job description is not for use by job holders in basic assembly/packing workshops, instead Instructor should be used. However, on an exceptional short term basis job holders can supervise prisoners in more basic workshops. This is a non-operational job in an establishment with workshop and prisoner management responsibilities. The role is nonrotational. Summary The job holder will be committed to prison workshops being places of structure and discipline. They will provide prisoners with a work experience that better mirrors the employment experience outside of prison and which reflects the external labour market where employers and employees have obligations, with the possibility of gaining or working towards nationally recognised qualifications. The job holder will be committed to interacting with prisoners in a way that can make a difference and contribute to reducing reoffending, rehabilitation and increasing desistance opportunities for prisoners. The job holder will ensure that all services are provided to a high standard and that security and control is maintained at all times. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Be committed to a whole prison approach towards a safe, secure and respectful working environment where Every Contact Matters. Interacting with prisoners in a way which can make a difference and contribute to reducing reoffending, rehabilitation and decreasing desistance opportunities for prisoners. May participate in the selection process of prisoners for the workshop/area of work. Taking a more pronounced lead in recruiting and dismissing prisoners from the workshops based on performance, attendance and conduct. Contribute to workshop employment decisions and prisoner development needs. Providing the prisoner with an objective supervisory view on their progress and get them used to similar types of appraisal upon release. Induct prisoners to the workshop/area of work and train them in aspects such as health and safety, Control of Substance Hazardous to Health (COSHH), machinery and tools usage. Delivering understanding and consequences of an employment compact, Industry related regulations para 49. Responsible for the prisoner compact, to ensure each prisoner understands and signs the compact and updates compact as necessary. Deliver training to prisoners to enable them to gain nationally recognised qualifications (NVQs or equivalent) within the workshop with the assistance of assessors and local colleges. Provide quality assurance against product specification. Assess and evaluate skills of prisoners up to national qualifications standards and to complete all relevant documentation pertaining to the gaining of qualifications, including signing and completing witness testimonies and specialist testimonies. Setting work schedules and manage targets/quality standards, maintaining delivery of contractual arrangements where required. Will especially work closely with resettlement teams and stakeholders to provide each prisoner with sufficient support to have employment opportunities upon release from custody. Contributing to maximising the opportunities for prisoners to attend work, programmes and purposeful activity, at times working with new employment providers. Supervise and maintain discipline of prisoners within workshop/area of work, responsible for performance, motivation, discipline, appraisal and development of prisoners. Maintain regular communications via radio net in accordance with Local Security Strategy (LSS). Contribute to prisoner reports including parole and sentence planning. Opening and completing Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports. Complete regime monitoring information and update prisoner training records. Logging attendance and approve prisoner hours worked and wages including recording piece work where appropriate. Contribute to Health and Safety risk assessments relating to the workshop/work of area and specialist areas, carrying out fabric and tool checks of workshops and maintaining security of areas, logging any tool/equipment faults. Undertake planned maintenance programme on machinery with responsibility for planning and requesting material and consumables to meet work targets. Participate in self-audit and in achieving Service Delivery Indicators (SDIs). Completing administration activities to support the smooth running of the workshop as well as conducting a metal detector scan or rub down search of prisoners attending and leaving their own workshops. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours Making Effective Decisions Communicating and Influencing Working Together Managing a Quality Service Developing Self and Others Experience Must have relevant work experience in a production environment Preferable for candidate to have some supervisory experience Should have experience of using industrial standard machinery and equipment Technical Requirements Currently hold or be prepared to work towards Level 3 or equivalent in print related production or digital design The ability to read, understand and work from technical specifications Ability IT Skills Basic Maths Basic English Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ . click apply for full job details
Aug 25, 2026
Full time
The job holder will be responsible for providing supervision, knowledge and skills to prisoners in a specialist workshop so they can improve their employment prospects on release with a view to reducing reoffending. The role will be required to teach prisoners towards achieving nationally recognised qualifications which may be supported by external organisations such as local colleges. This job description is not for use by job holders in basic assembly/packing workshops, instead Instructor should be used. However, on an exceptional short term basis job holders can supervise prisoners in more basic workshops. This is a non-operational job in an establishment with workshop and prisoner management responsibilities. The role is nonrotational. Summary The job holder will be committed to prison workshops being places of structure and discipline. They will provide prisoners with a work experience that better mirrors the employment experience outside of prison and which reflects the external labour market where employers and employees have obligations, with the possibility of gaining or working towards nationally recognised qualifications. The job holder will be committed to interacting with prisoners in a way that can make a difference and contribute to reducing reoffending, rehabilitation and increasing desistance opportunities for prisoners. The job holder will ensure that all services are provided to a high standard and that security and control is maintained at all times. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Be committed to a whole prison approach towards a safe, secure and respectful working environment where Every Contact Matters. Interacting with prisoners in a way which can make a difference and contribute to reducing reoffending, rehabilitation and decreasing desistance opportunities for prisoners. May participate in the selection process of prisoners for the workshop/area of work. Taking a more pronounced lead in recruiting and dismissing prisoners from the workshops based on performance, attendance and conduct. Contribute to workshop employment decisions and prisoner development needs. Providing the prisoner with an objective supervisory view on their progress and get them used to similar types of appraisal upon release. Induct prisoners to the workshop/area of work and train them in aspects such as health and safety, Control of Substance Hazardous to Health (COSHH), machinery and tools usage. Delivering understanding and consequences of an employment compact, Industry related regulations para 49. Responsible for the prisoner compact, to ensure each prisoner understands and signs the compact and updates compact as necessary. Deliver training to prisoners to enable them to gain nationally recognised qualifications (NVQs or equivalent) within the workshop with the assistance of assessors and local colleges. Provide quality assurance against product specification. Assess and evaluate skills of prisoners up to national qualifications standards and to complete all relevant documentation pertaining to the gaining of qualifications, including signing and completing witness testimonies and specialist testimonies. Setting work schedules and manage targets/quality standards, maintaining delivery of contractual arrangements where required. Will especially work closely with resettlement teams and stakeholders to provide each prisoner with sufficient support to have employment opportunities upon release from custody. Contributing to maximising the opportunities for prisoners to attend work, programmes and purposeful activity, at times working with new employment providers. Supervise and maintain discipline of prisoners within workshop/area of work, responsible for performance, motivation, discipline, appraisal and development of prisoners. Maintain regular communications via radio net in accordance with Local Security Strategy (LSS). Contribute to prisoner reports including parole and sentence planning. Opening and completing Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports. Complete regime monitoring information and update prisoner training records. Logging attendance and approve prisoner hours worked and wages including recording piece work where appropriate. Contribute to Health and Safety risk assessments relating to the workshop/work of area and specialist areas, carrying out fabric and tool checks of workshops and maintaining security of areas, logging any tool/equipment faults. Undertake planned maintenance programme on machinery with responsibility for planning and requesting material and consumables to meet work targets. Participate in self-audit and in achieving Service Delivery Indicators (SDIs). Completing administration activities to support the smooth running of the workshop as well as conducting a metal detector scan or rub down search of prisoners attending and leaving their own workshops. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours Making Effective Decisions Communicating and Influencing Working Together Managing a Quality Service Developing Self and Others Experience Must have relevant work experience in a production environment Preferable for candidate to have some supervisory experience Should have experience of using industrial standard machinery and equipment Technical Requirements Currently hold or be prepared to work towards Level 3 or equivalent in print related production or digital design The ability to read, understand and work from technical specifications Ability IT Skills Basic Maths Basic English Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ . click apply for full job details
Senior commercial contracts opportunity with a long-established engineering business Play a key role in protecting commercial interests while enabling business growth Work closely with Sales, Engineering, Operations and Finance on complex projects Full-time, permanent position with excellent benefits Commercial Contracts Manager & Legal Advisor Location: Manchester, Stockport, Sheffield, Stoke-on-Trent, Chesterfield The Role: Take ownership of the full contractual lifecycle for engineered projects, from reviewing NDAs and negotiating contracts through to project governance, claims management and dispute resolution. You'll provide commercial and non-contentious legal support, helping secure commercially sound agreements while managing contractual risk and supporting successful project delivery. Requirements: At least 5 years' experience drafting and negotiating complex project agreements Strong knowledge of liability, indemnities, warranties, liquidated damages, insurance and performance security Confident negotiator with strong commercial judgement Degree in Law or Quantity Surveying The Package: 60,000- 70,000 basic salary Company car or car allowance 27 days' annual leave plus public holidays Pension and life assurance The Company: Join a respected family business with over 60 years of success, recognised for its customer centric approach, long-term relationships and reputation for delivering specialist engineering solutions. If you're looking for a senior commercial contracts role where you can make a real impact, apply today. Location: Manchester, Stockport, Sheffield, Stoke-on-Trent, Chesterfield
Aug 25, 2026
Full time
Senior commercial contracts opportunity with a long-established engineering business Play a key role in protecting commercial interests while enabling business growth Work closely with Sales, Engineering, Operations and Finance on complex projects Full-time, permanent position with excellent benefits Commercial Contracts Manager & Legal Advisor Location: Manchester, Stockport, Sheffield, Stoke-on-Trent, Chesterfield The Role: Take ownership of the full contractual lifecycle for engineered projects, from reviewing NDAs and negotiating contracts through to project governance, claims management and dispute resolution. You'll provide commercial and non-contentious legal support, helping secure commercially sound agreements while managing contractual risk and supporting successful project delivery. Requirements: At least 5 years' experience drafting and negotiating complex project agreements Strong knowledge of liability, indemnities, warranties, liquidated damages, insurance and performance security Confident negotiator with strong commercial judgement Degree in Law or Quantity Surveying The Package: 60,000- 70,000 basic salary Company car or car allowance 27 days' annual leave plus public holidays Pension and life assurance The Company: Join a respected family business with over 60 years of success, recognised for its customer centric approach, long-term relationships and reputation for delivering specialist engineering solutions. If you're looking for a senior commercial contracts role where you can make a real impact, apply today. Location: Manchester, Stockport, Sheffield, Stoke-on-Trent, Chesterfield
Nottingham University Hospitals NHS Trust
Nottingham, Nottinghamshire
Nottingham University Hospitals (NUH) is the biggest employer in Nottingham with over 19,000 staff Deputy Director of Midwifery - Quality Risk & Safety Band 8d Main area Midwifery Grade Band 8d Contract Permanent Hours Full time - 37.5 hours per week Job ref 259 Site Nottingham University Hospitals NHS Trust Town Nottingham Salary £94,356 - £108,814 per annum Salary period Yearly Closing 31/08/:59 Interview date 21/09/2026 Job overview Working in partnership with the Maternity/ perinatal Directorate, Family Health Care Group and Corporate Leadership team, the Deputy Director of Midwifery will lead the delivery of efficient, effective and high quality processes and systems to provide assurance and ensure compliance with regulatory and NHS obligations, ensuring through maternity leadership and corporate functions, and in liaison with other key professionals that activities and work plans within care groups and the overall Trust are aligned to meet these requirements. Have operational accountability for the Maternity Governance Team. They will be expected to develop innovative practice in relation to the provision of maternity and other services to women and their families. Ensure that the maternity quality governance activities reflect national and local strategic frameworks and initiatives in relation to regulatory compliance, working closely with the corporate and care group teams. The Deputy Director of Midwifery will have the ability to operate independently and decisively to ensure effective operational running and strategic development within the maternity governance team in conjunction with the Director of Midwifery and Medical leadership. The post holder will play a significant role in developing and implementing the Trusts Nursing and Midwifery Strategy. This will be in accordance with patient needs, national and local priorities and professional codes of practice. Main duties of the job Working within the overall objectives, lead, develop, implement & monitor strategic plans in relation to compliance with regulatory & NHS obligations & ensure that they reflect national and local priorities. Ensure processes & systems are in place across the organisation to maintain the CQC registration, aligned to maternity services. Ensure appropriate CQC compliance monitoring programmes & processes are in place across maternity to be able to evidence ongoing compliance with standards & ensure awareness and readiness for external inspection. Have responsibility for the day-to-day operational running of the Maternity Governance Team. Support and deputise for the Director of Midwifery as professional lead relating to the conduct of midwives and ensure that the Director of Midwifery & Chief Nurse are kept informed with regard to misconduct issues. Recognise cases outside own area of authority and /or with wider public concern and seek advice accordingly. Lead the governance Senior Midwifery team acting as line manager in ensuring that all maternity staff have clear goals and objectives, regular appraisals & feedback on performance as well as personal development plans. Lead on regular establishment and activity reviews per clinical area and advise on staffing issues, taking action where necessary to resolve under the direction and support of the Director of Midwipery. Participate in the Silver on-call rota for the Trust or maternity on call rota. Working for our organisation With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation. Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH. Detailed job description and main responsibilities For full detailed job description and main responsibilities, please refer to the Job Description & Person Specification. Proposed Interview Date - week commencing 21.09.26 We are the largest employer in Nottinghamshire and one of the biggest and busiest NHS Trusts in the country, serving more than 2.5m residents of Nottingham, Nottinghamshire and its surrounding communities and a further four million people across the East Midlands and beyond. Our Trust spans over three sites including Queen's Medical Centre (QMC), Nottingham City Hospital and Ropewalk House. We are home to the East Midlands Major Trauma Centre, the Nottingham Children's Hospital and in partnership with the University of Nottingham we host a Biomedical Research Centre carrying out vital research into hearing, digestive diseases, respiratory, musculoskeletal disease, mental health and imaging. As a teaching hospital, we are instrumental in the education and training of doctors, nurses and other healthcare professionals. We are proud of our strong relationships with universities across the East Midlands, including the University of Nottingham, Nottingham Trent University and Loughborough University. Recent years have been challenging. Alongside our continued recovery from Covid, our maternity services are subject to an independent review, and we must do more to improve our culture. We have seen improvements in many areas already and continue to be more focused than ever on making sustained improvements across our services. Person specification Training & Qualifications Relevant Master's Degree or equivalent experience and evidence of continuing professional development Current NMC Registered Midwife Extensive knowledge of maternity governance , acquired through postgraduate diploma or equivalent experience or training Experience Significant experience of leading governance, or components of governance, within a large and complex organisation. Demonstrates an extensive knowledge and senior level experience of NHS regulation and compliance agenda: 1. Political context 2. Role of Care Quality Commission and NHSE 3. Relevant healthcare legislation with UK and EU 4. Governance and assurance frameworks 5. Maternity specific legislation and regulations Communication and Relationship Skills Provide and receive highly complex, sensitive and contentious information, negotiate with senior staff and external stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups Strong interpersonal skills including the ability to persuade and influence others and deliver presentations in a variety of settings Analytical and Judgement Skills Ability to analyse complex facts and situations and develop a range of options Strategic thinking - ability to anticipate and resolve problems before they arise Planning and Organisation Skills Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances Works with senior staff and other external stakeholders to develop performance improvement plans _ Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH. Applicants are kindly requested to refrain from using AI at any stage during the recruitment process. Salary: The quoted salary will be on a pro rata basis for part time workers. Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted. At Risk of redundancy: NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification. ID and Right to work checks : NUH authenticate ID and right to work documentation including passports and driving licences through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation. Consent: Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post . click apply for full job details
Aug 25, 2026
Full time
Nottingham University Hospitals (NUH) is the biggest employer in Nottingham with over 19,000 staff Deputy Director of Midwifery - Quality Risk & Safety Band 8d Main area Midwifery Grade Band 8d Contract Permanent Hours Full time - 37.5 hours per week Job ref 259 Site Nottingham University Hospitals NHS Trust Town Nottingham Salary £94,356 - £108,814 per annum Salary period Yearly Closing 31/08/:59 Interview date 21/09/2026 Job overview Working in partnership with the Maternity/ perinatal Directorate, Family Health Care Group and Corporate Leadership team, the Deputy Director of Midwifery will lead the delivery of efficient, effective and high quality processes and systems to provide assurance and ensure compliance with regulatory and NHS obligations, ensuring through maternity leadership and corporate functions, and in liaison with other key professionals that activities and work plans within care groups and the overall Trust are aligned to meet these requirements. Have operational accountability for the Maternity Governance Team. They will be expected to develop innovative practice in relation to the provision of maternity and other services to women and their families. Ensure that the maternity quality governance activities reflect national and local strategic frameworks and initiatives in relation to regulatory compliance, working closely with the corporate and care group teams. The Deputy Director of Midwifery will have the ability to operate independently and decisively to ensure effective operational running and strategic development within the maternity governance team in conjunction with the Director of Midwifery and Medical leadership. The post holder will play a significant role in developing and implementing the Trusts Nursing and Midwifery Strategy. This will be in accordance with patient needs, national and local priorities and professional codes of practice. Main duties of the job Working within the overall objectives, lead, develop, implement & monitor strategic plans in relation to compliance with regulatory & NHS obligations & ensure that they reflect national and local priorities. Ensure processes & systems are in place across the organisation to maintain the CQC registration, aligned to maternity services. Ensure appropriate CQC compliance monitoring programmes & processes are in place across maternity to be able to evidence ongoing compliance with standards & ensure awareness and readiness for external inspection. Have responsibility for the day-to-day operational running of the Maternity Governance Team. Support and deputise for the Director of Midwifery as professional lead relating to the conduct of midwives and ensure that the Director of Midwifery & Chief Nurse are kept informed with regard to misconduct issues. Recognise cases outside own area of authority and /or with wider public concern and seek advice accordingly. Lead the governance Senior Midwifery team acting as line manager in ensuring that all maternity staff have clear goals and objectives, regular appraisals & feedback on performance as well as personal development plans. Lead on regular establishment and activity reviews per clinical area and advise on staffing issues, taking action where necessary to resolve under the direction and support of the Director of Midwipery. Participate in the Silver on-call rota for the Trust or maternity on call rota. Working for our organisation With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation. Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH. Detailed job description and main responsibilities For full detailed job description and main responsibilities, please refer to the Job Description & Person Specification. Proposed Interview Date - week commencing 21.09.26 We are the largest employer in Nottinghamshire and one of the biggest and busiest NHS Trusts in the country, serving more than 2.5m residents of Nottingham, Nottinghamshire and its surrounding communities and a further four million people across the East Midlands and beyond. Our Trust spans over three sites including Queen's Medical Centre (QMC), Nottingham City Hospital and Ropewalk House. We are home to the East Midlands Major Trauma Centre, the Nottingham Children's Hospital and in partnership with the University of Nottingham we host a Biomedical Research Centre carrying out vital research into hearing, digestive diseases, respiratory, musculoskeletal disease, mental health and imaging. As a teaching hospital, we are instrumental in the education and training of doctors, nurses and other healthcare professionals. We are proud of our strong relationships with universities across the East Midlands, including the University of Nottingham, Nottingham Trent University and Loughborough University. Recent years have been challenging. Alongside our continued recovery from Covid, our maternity services are subject to an independent review, and we must do more to improve our culture. We have seen improvements in many areas already and continue to be more focused than ever on making sustained improvements across our services. Person specification Training & Qualifications Relevant Master's Degree or equivalent experience and evidence of continuing professional development Current NMC Registered Midwife Extensive knowledge of maternity governance , acquired through postgraduate diploma or equivalent experience or training Experience Significant experience of leading governance, or components of governance, within a large and complex organisation. Demonstrates an extensive knowledge and senior level experience of NHS regulation and compliance agenda: 1. Political context 2. Role of Care Quality Commission and NHSE 3. Relevant healthcare legislation with UK and EU 4. Governance and assurance frameworks 5. Maternity specific legislation and regulations Communication and Relationship Skills Provide and receive highly complex, sensitive and contentious information, negotiate with senior staff and external stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups Strong interpersonal skills including the ability to persuade and influence others and deliver presentations in a variety of settings Analytical and Judgement Skills Ability to analyse complex facts and situations and develop a range of options Strategic thinking - ability to anticipate and resolve problems before they arise Planning and Organisation Skills Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances Works with senior staff and other external stakeholders to develop performance improvement plans _ Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH. Applicants are kindly requested to refrain from using AI at any stage during the recruitment process. Salary: The quoted salary will be on a pro rata basis for part time workers. Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted. At Risk of redundancy: NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification. ID and Right to work checks : NUH authenticate ID and right to work documentation including passports and driving licences through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation. Consent: Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post . click apply for full job details
Hays Construction and Property
Blandford Forum, Dorset
Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as a 6% matched pension contribution, 25 days annual leave, plus bank holidays, private medical insurance (single cover) and Life assurance of 2x the annual salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 25, 2026
Full time
Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as a 6% matched pension contribution, 25 days annual leave, plus bank holidays, private medical insurance (single cover) and Life assurance of 2x the annual salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Metropolitan Police
Hammersmith And Fulham, London
Lead Service Designer - Police Staff - Technology - Counter Terrorism Policing HQ Salary: The starting salary is £71,121, which includes allowances totalling £3,009. The salary is broken down as £68,112 basic salary, which will increase annually until you reach the top of the scale £72,953. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000. Location: West Brompton Background The Counter Terrorism Policing Headquarters (CTP HQ), on behalf of the government and the National Police Chiefs' Council (NPCC), ensures that the CT Network has the funding, capabilities and resources it needs to deliver CONTEST effectively and to keep people safe from Terrorism. It does this through the provision of corporate services as well as national operational tasking and co-ordination. It houses unique national CT capabilities that support the entire network as well as overseeing delivery of CT Policing across the regions to ensure that it operates in a way that is both effective and efficient. Crucially, the HQ represents CT Policing's interest within government and with wider stakeholders, ensuring that the policing contribution to CONTEST is both understood and appreciated. Within CTP HQ the Digital, Data, Analysis & Technology (DDAT) Directorate has responsibility for guiding the CT Network's exploitation of data and analytical capability and leading the integration of new technology to support our national security mission. The Directorate works closely with other principal areas of CTPHQ to ensure coherence with our technology development, transformation and compliance and assurance functions, helping to ensure that our use of data is always lawful, ethical and proportionate and uses the best available capability without ever compromising our vital public trust. Work within the pillar also involves setting up new processes and ways of working in high-profile environments. In order to achieve this, staff within the pillar work closely with the other teams across the CT Network and CTP HQ and with partners in the MPS, leading on shaping and implementing the new DDAT strategy and developing future data capabilities. Job Summary The Lead Service Designer role provides strategic leadership to ensure services are user-centred, driving improvements in satisfaction, accessibility, and effectiveness. It champions the reduction of duplication, streamlines processes, and ensures services operate seamlessly end-to-end, rather than as isolated components. They will achieve this through setting vision, strategy and direction against the following areas: Leadership & collaboration Leading and developing the transformation of CTP to a Design Thinking organisation Leading Service Design detail for CTP strategic directives such as partner alignment, Responsible for communicating design strategy across organisation boundaries Lead and Influence senior stakeholders and advocate for service-led approaches, working closely with Product Managers, Business Analysts, Developers and Operation teams Lead the review of requirements in order to make financial commitments Lead the engagement of third party suppliers and partner support teams in order to address commercial considerations related to Service Design Manage expectations for long term budget adjustments aligned to the Service Roadmap Accountable for the long term development of the 'new team' with appropriate technical training packages, developing learning pathways and identifying further opportunities for the team in collaboration with partners, meeting the expectations of the delivery teams and and the organisation strategy Responsible for guiding the organisation in how to use evidence to improve services Research and Discovery Leading qualitative and quantitative research (interviews, workshops & data analysis) Identify user pain points, service failures, and technical development opportunities Engage with frontline staff, users, and stakeholders to uncover insights Engage with partner organisations and academia via the Counter Terrorism Research Laboratory (CTRL) Design & Mapping Accountable for the engagement and management of Technical Service Managers and Programme Directors to develop current and future design concepts Accountable for ensuring service design is inclusive, accessible and environmentally sustainable Responsible for identifying risks, opportunities and constraints in technology and policy to shape design Responsible for ensuring security principles, guidelines and processes are embedded in Service Design Lead in the development of user systems thinking to understand and design for complex technical service environments with creation of service maps, user journeys, personas, and ecosystem diagrams Lead co-design sessions and workshops with users and stakeholders, developing user stories/ epics Prototyping and testing Ensure the secure development and management of prototypes within policy constraints Ensure the development of tooling requirements to maintain the security posture for CTP Lead on work with UX/UI designers and develops technical prototype & service concepts, Test service designs with real users iteratively to validate assumptions, gathering feedback and work with developers to refine the service accordingly How to apply To begin your career at the Met, please click the "apply button ". The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement. Completed applications must be submitted by 23:55 on 7 September 2026.
Aug 25, 2026
Full time
Lead Service Designer - Police Staff - Technology - Counter Terrorism Policing HQ Salary: The starting salary is £71,121, which includes allowances totalling £3,009. The salary is broken down as £68,112 basic salary, which will increase annually until you reach the top of the scale £72,953. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000. Location: West Brompton Background The Counter Terrorism Policing Headquarters (CTP HQ), on behalf of the government and the National Police Chiefs' Council (NPCC), ensures that the CT Network has the funding, capabilities and resources it needs to deliver CONTEST effectively and to keep people safe from Terrorism. It does this through the provision of corporate services as well as national operational tasking and co-ordination. It houses unique national CT capabilities that support the entire network as well as overseeing delivery of CT Policing across the regions to ensure that it operates in a way that is both effective and efficient. Crucially, the HQ represents CT Policing's interest within government and with wider stakeholders, ensuring that the policing contribution to CONTEST is both understood and appreciated. Within CTP HQ the Digital, Data, Analysis & Technology (DDAT) Directorate has responsibility for guiding the CT Network's exploitation of data and analytical capability and leading the integration of new technology to support our national security mission. The Directorate works closely with other principal areas of CTPHQ to ensure coherence with our technology development, transformation and compliance and assurance functions, helping to ensure that our use of data is always lawful, ethical and proportionate and uses the best available capability without ever compromising our vital public trust. Work within the pillar also involves setting up new processes and ways of working in high-profile environments. In order to achieve this, staff within the pillar work closely with the other teams across the CT Network and CTP HQ and with partners in the MPS, leading on shaping and implementing the new DDAT strategy and developing future data capabilities. Job Summary The Lead Service Designer role provides strategic leadership to ensure services are user-centred, driving improvements in satisfaction, accessibility, and effectiveness. It champions the reduction of duplication, streamlines processes, and ensures services operate seamlessly end-to-end, rather than as isolated components. They will achieve this through setting vision, strategy and direction against the following areas: Leadership & collaboration Leading and developing the transformation of CTP to a Design Thinking organisation Leading Service Design detail for CTP strategic directives such as partner alignment, Responsible for communicating design strategy across organisation boundaries Lead and Influence senior stakeholders and advocate for service-led approaches, working closely with Product Managers, Business Analysts, Developers and Operation teams Lead the review of requirements in order to make financial commitments Lead the engagement of third party suppliers and partner support teams in order to address commercial considerations related to Service Design Manage expectations for long term budget adjustments aligned to the Service Roadmap Accountable for the long term development of the 'new team' with appropriate technical training packages, developing learning pathways and identifying further opportunities for the team in collaboration with partners, meeting the expectations of the delivery teams and and the organisation strategy Responsible for guiding the organisation in how to use evidence to improve services Research and Discovery Leading qualitative and quantitative research (interviews, workshops & data analysis) Identify user pain points, service failures, and technical development opportunities Engage with frontline staff, users, and stakeholders to uncover insights Engage with partner organisations and academia via the Counter Terrorism Research Laboratory (CTRL) Design & Mapping Accountable for the engagement and management of Technical Service Managers and Programme Directors to develop current and future design concepts Accountable for ensuring service design is inclusive, accessible and environmentally sustainable Responsible for identifying risks, opportunities and constraints in technology and policy to shape design Responsible for ensuring security principles, guidelines and processes are embedded in Service Design Lead in the development of user systems thinking to understand and design for complex technical service environments with creation of service maps, user journeys, personas, and ecosystem diagrams Lead co-design sessions and workshops with users and stakeholders, developing user stories/ epics Prototyping and testing Ensure the secure development and management of prototypes within policy constraints Ensure the development of tooling requirements to maintain the security posture for CTP Lead on work with UX/UI designers and develops technical prototype & service concepts, Test service designs with real users iteratively to validate assumptions, gathering feedback and work with developers to refine the service accordingly How to apply To begin your career at the Met, please click the "apply button ". The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement. Completed applications must be submitted by 23:55 on 7 September 2026.
TKMS ATLAS UK is seeking a Senior In Service Support Manager to lead multiple CLS and In-Service Support projects, ensuring performance, cost and schedule align with KPIs and customer requirements. You will coordinate with Project Management, Engineering, ILS, Operations, Production, Commercial and Procurement teams, build strong customer relationships, and provide leadership to support teams. Travel to UK and overseas sites and achieving full SC (Security Clearance) are required; a
Aug 25, 2026
Full time
TKMS ATLAS UK is seeking a Senior In Service Support Manager to lead multiple CLS and In-Service Support projects, ensuring performance, cost and schedule align with KPIs and customer requirements. You will coordinate with Project Management, Engineering, ILS, Operations, Production, Commercial and Procurement teams, build strong customer relationships, and provide leadership to support teams. Travel to UK and overseas sites and achieving full SC (Security Clearance) are required; a
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Operational Services Agreement (OSA) Manager Location: Warwick / Hybrid Contract Type: 6 months The Opportunity We are seeking an experienced Operational Services Agreement (OSA) Manager to lead the governance, delivery and successful transition of Operational Services Agreements within a complex business separation programme. This is a high-profile role responsible for ensuring operational services are delivered in line with contractual commitments while maintaining robust governance, managing stakeholder relationships and supporting the successful transition and exit of services. Working across multiple business functions, you will act as the central point of coordination, driving collaboration, managing risk, overseeing service performance and ensuring contractual obligations are met throughout the lifecycle of the agreement. Key Responsibilities: Service Delivery & Stakeholder Management Lead the operational relationship between service providers and recipients across all Operational Services Agreements. Ensure services are delivered in accordance with agreed service levels and contractual obligations. Monitor service performance, proactively identifying risks, issues and opportunities for continuous improvement. Build strong working relationships across business, technology, legal, finance, security and operational teams. Act as the primary point of coordination for all OSA-related operational activities. Governance & Compliance Lead governance forums, working groups and operational review meetings. Ensure governance processes are consistently applied and fully auditable. Produce high-quality reporting, dashboards and management information for senior stakeholders. Maintain comprehensive records of decisions, actions, approvals and risks. Ensure compliance with contractual requirements, internal policies and governance standards. Change Management Manage the end-to-end OSA change control process. Coordinate cross-functional impact assessments across business and technical teams. Ensure all changes are appropriately assessed, documented, approved and implemented. Maintain alignment between operational changes and contractual obligations. Risk, Issue & Escalation Management Own the management of operational risks, issues, dependencies and escalations. Coordinate the resolution of complex operational, commercial and technical challenges. Support dispute resolution activities where required. Escalate significant risks and issues to senior leadership. Transition & Exit Management Monitor and manage Operational Services Agreement exit plans. Coordinate cross-functional transition activities to ensure successful service exits. Oversee governance, quality assurance and completion of transition milestones. Ensure service exits are delivered in a controlled, compliant and auditable manner. Data Security & Information Governance Monitor compliance with data security, privacy and information governance requirements. Ensure regulatory and organisational standards are maintained throughout service delivery. Financial Management Support monthly billing activities, service charge validation and cost management. Coordinate the resolution of billing queries with relevant stakeholders. Monitor financial obligations associated with Operational Services Agreements. Leadership Provide day-to-day leadership and guidance to members of the OSA team. Support resource planning and prioritisation across operational activities. Foster a collaborative, high-performing team environment focused on continuous improvement. Skills & Experience Essential Proven experience in Service Delivery, Operational Services Agreements (OSA), Transition Services Agreements (TSA), Supplier Management or Programme Management. Strong governance, operational management and stakeholder engagement experience. Experience managing risk, issues, escalations and dispute resolution. Knowledge of business separation, organisational transformation or transition programmes. Excellent communication, influencing and relationship management skills. Strong analytical, organisational and problem-solving capabilities. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 25, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Operational Services Agreement (OSA) Manager Location: Warwick / Hybrid Contract Type: 6 months The Opportunity We are seeking an experienced Operational Services Agreement (OSA) Manager to lead the governance, delivery and successful transition of Operational Services Agreements within a complex business separation programme. This is a high-profile role responsible for ensuring operational services are delivered in line with contractual commitments while maintaining robust governance, managing stakeholder relationships and supporting the successful transition and exit of services. Working across multiple business functions, you will act as the central point of coordination, driving collaboration, managing risk, overseeing service performance and ensuring contractual obligations are met throughout the lifecycle of the agreement. Key Responsibilities: Service Delivery & Stakeholder Management Lead the operational relationship between service providers and recipients across all Operational Services Agreements. Ensure services are delivered in accordance with agreed service levels and contractual obligations. Monitor service performance, proactively identifying risks, issues and opportunities for continuous improvement. Build strong working relationships across business, technology, legal, finance, security and operational teams. Act as the primary point of coordination for all OSA-related operational activities. Governance & Compliance Lead governance forums, working groups and operational review meetings. Ensure governance processes are consistently applied and fully auditable. Produce high-quality reporting, dashboards and management information for senior stakeholders. Maintain comprehensive records of decisions, actions, approvals and risks. Ensure compliance with contractual requirements, internal policies and governance standards. Change Management Manage the end-to-end OSA change control process. Coordinate cross-functional impact assessments across business and technical teams. Ensure all changes are appropriately assessed, documented, approved and implemented. Maintain alignment between operational changes and contractual obligations. Risk, Issue & Escalation Management Own the management of operational risks, issues, dependencies and escalations. Coordinate the resolution of complex operational, commercial and technical challenges. Support dispute resolution activities where required. Escalate significant risks and issues to senior leadership. Transition & Exit Management Monitor and manage Operational Services Agreement exit plans. Coordinate cross-functional transition activities to ensure successful service exits. Oversee governance, quality assurance and completion of transition milestones. Ensure service exits are delivered in a controlled, compliant and auditable manner. Data Security & Information Governance Monitor compliance with data security, privacy and information governance requirements. Ensure regulatory and organisational standards are maintained throughout service delivery. Financial Management Support monthly billing activities, service charge validation and cost management. Coordinate the resolution of billing queries with relevant stakeholders. Monitor financial obligations associated with Operational Services Agreements. Leadership Provide day-to-day leadership and guidance to members of the OSA team. Support resource planning and prioritisation across operational activities. Foster a collaborative, high-performing team environment focused on continuous improvement. Skills & Experience Essential Proven experience in Service Delivery, Operational Services Agreements (OSA), Transition Services Agreements (TSA), Supplier Management or Programme Management. Strong governance, operational management and stakeholder engagement experience. Experience managing risk, issues, escalations and dispute resolution. Knowledge of business separation, organisational transformation or transition programmes. Excellent communication, influencing and relationship management skills. Strong analytical, organisational and problem-solving capabilities. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Oscar Associates (UK) Limited
Cheltenham, Gloucestershire
Project Manager Location: Hybrid/ Cheltenham Salary: Up to £113,000 per annum , depending on experience The Opportunity Our client is a growing technology organisation delivering projects within complex and highly regulated environments. They are looking for an experienced Project Manager to take ownership of projects from planning through to delivery click apply for full job details
Aug 25, 2026
Full time
Project Manager Location: Hybrid/ Cheltenham Salary: Up to £113,000 per annum , depending on experience The Opportunity Our client is a growing technology organisation delivering projects within complex and highly regulated environments. They are looking for an experienced Project Manager to take ownership of projects from planning through to delivery click apply for full job details
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. To find out more about our Property & Buildings Sector, clock on the following link and discover what awaits you at WSP: Property and Buildings Engineers and Consultants WSP A little bit more about your role The Operations Manager is responsible for managing day to day operational matters associated with their Discipline; you will support the Buildings Group Director in leadership of projects, and business performance. The role of this Operations Manager is to embed a project culture around a technically robust and efficient delivery model, balanced with the need to satisfy client, staff and commercial expectations. The Operations Manager will operate with moderate direct supervision from the Group Director and Operations Director. They will be expected to take appropriate action in all aspects of the role to meet the expectations of the business Overall Support Building Services team by supporting and demonstrating a client and project centred culture and represent the business internally and externally as appropriate. Manage risk and opportunity through implementation of effective control and review measures. Operational overview/reporting and management on project, commercial, business risk and employee performance and development issues. Champion SHEQ (Safety, Health, Environment, and Quality) performance by promoting a positive culture, ensuring BMS (Building Management System) and policy compliance, supporting training and competency, and embedding SHEQ into project delivery and operational reviews. Operational Management Responsible for the management and support of teams in day-to-day operational matters. Maintain an overview of workload, utilisation and associated resource requirements and work with team leaders as appropriate to ensure resources are fully utilised within technical capability. Support Project Management to ensure compliance with SHEQ management systems. Support and ensure the integration of UK wide best practice i.e. BMS, SHEQ. Ensure best practice relating to project reviews (technical and commercial). Interface with GCC (Gulf Capability Centre) and promote its effective use within the region. Ensure the correct level and complexity of reporting is in place to fit the business needs. Projects Delivery & Financial Management Support effective implementation of commercial risk management controls, governance, reviews (bid, contract, project, business, etc), guidance and direction. Support collaboration and interface with the GCC commercial project management support team and ensure consistency of use and standard of commercial deliverables are maintained throughout the team over all projects Support budget / forecast build up at key touch points through the financial year. Ensure the correct protocol is followed when working on an intercompany basis across WSP UK and worldwide. Overview of monthly project portfolio financial performance and challenge exceptions with project leaders. Proactively encourage margin improvement within reason and challenge expectations with Project Directors and Project Managers Support Project Directors to achieve required levels of Project Reviews within each calendar month. Support Project Managers within the Horizon platform to troubleshoot and educate ensuring positive outcome for the business. Commercial management Lead commercial performance and financial governance across major projects and frameworks, including oversight of project budgets, cost-to-complete forecasts, backlog management, working capital, profitability, and margin improvement initiatives to ensure delivery of business financial targets. Provide commercial leadership on client contracts and change management, supporting the negotiation, valuation, approval and recovery of variations, compensation events and contractual entitlements, whilst managing commercial risk and protecting project profitability. Drive robust project financial controls and assurance, overseeing forecasting accuracy, invoicing strategy, cash collection performance, contingency management, and financial reporting to ensure compliance with WSP governance requirements and audit readiness. Accountable for the commercial performance, financial governance and profitability of major projects and frameworks, ensuring effective management of revenue, backlog, cash flow, margins, working capital and project financial risk. Provide leadership and assurance on commercial strategy, contract management and change control, maximising recovery of variations, compensation events and additional services while protecting WSP's commercial position. Lead monthly project performance reviews and forecasting processes, challenging project teams on cost-to-complete, resource forecasts, contingencies, budget movements and financial recovery actions to drive improved project outcomes. Partner with Project Directors and client teams to deliver commercially successful projects, embedding best practice financial controls, governance, reporting and continuous margin improvement across the portfolio. Human Resources Communicate, demonstrate and justify recruitment needs to meet project and budget targets / demands to the Group Directors and Operations Director. Provide operational leadership on employee performance and development across the Building Services team, working with Group Directors, Technical Leads and Team Leaders to set clear expectations, review performance, identify development needs and support timely intervention where performance, capability or conduct issues require attention. Support career development, succession planning and retention by encouraging group directors, technical leads and tea, leaders to actively practice coaching, mentoring, knowledge sharing and access to suitable project, technical and professional development opportunities. Ensure training requirements are understood, planned and monitored, including mandatory learning, SHEQ training, role specific competency requirements, project related training and refresher training; working with People Managers and project leaders to ensure employees have the information, instruction, training and supervision required to carry out their roles safely and effectively. Promote compliance with WSP's SHEQ and BMS requirements within the team by ensuring competence, induction, Personal Risk Reviews and relevant HSEQ responsibilities are actively considered as part of resource planning, project mobilisation, day-to-day management and annual review processes. Drive effective Personal Development Reviews (PDRs) by ensuring people managers have meaningful conversations with employees and ensuring objectives are meaningful, aligned to business and project needs, reviewed regularly, and used to capture clear development actions, training needs, career aspirations and follow up commitments between employees and their managers. What we will be looking for you to demonstrate Demonstrated ability to lead and manage teams, working effectively with colleagues and stakeholders across different business functions. Experience managing stakeholder relationships and coordinating the contributions of multidisciplinary teams to achieve agreed outcomes. Evidence of identifying and implementing improvements to processes, ways of working, or service delivery, including supporting teams through change initiatives. Able to communicate technical and non-technical information clearly to a range of audiences. Experience supporting the development of colleagues through coaching, mentoring, knowledge sharing, training delivery, workshops, presentations, or one-to-one learning activities. Proven ability to build and maintain productive working relationships with internal and external stakeholders, contributing to positive client and business outcomes. Demonstrates a structured and logical approach to problem solving, applying appropriate methodologies to analyse issues, evaluate options, and deliver effective solutions in complex or ambiguous situations. Must be able to obtain UK vetting level of Security Check (SC) Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
Aug 25, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. To find out more about our Property & Buildings Sector, clock on the following link and discover what awaits you at WSP: Property and Buildings Engineers and Consultants WSP A little bit more about your role The Operations Manager is responsible for managing day to day operational matters associated with their Discipline; you will support the Buildings Group Director in leadership of projects, and business performance. The role of this Operations Manager is to embed a project culture around a technically robust and efficient delivery model, balanced with the need to satisfy client, staff and commercial expectations. The Operations Manager will operate with moderate direct supervision from the Group Director and Operations Director. They will be expected to take appropriate action in all aspects of the role to meet the expectations of the business Overall Support Building Services team by supporting and demonstrating a client and project centred culture and represent the business internally and externally as appropriate. Manage risk and opportunity through implementation of effective control and review measures. Operational overview/reporting and management on project, commercial, business risk and employee performance and development issues. Champion SHEQ (Safety, Health, Environment, and Quality) performance by promoting a positive culture, ensuring BMS (Building Management System) and policy compliance, supporting training and competency, and embedding SHEQ into project delivery and operational reviews. Operational Management Responsible for the management and support of teams in day-to-day operational matters. Maintain an overview of workload, utilisation and associated resource requirements and work with team leaders as appropriate to ensure resources are fully utilised within technical capability. Support Project Management to ensure compliance with SHEQ management systems. Support and ensure the integration of UK wide best practice i.e. BMS, SHEQ. Ensure best practice relating to project reviews (technical and commercial). Interface with GCC (Gulf Capability Centre) and promote its effective use within the region. Ensure the correct level and complexity of reporting is in place to fit the business needs. Projects Delivery & Financial Management Support effective implementation of commercial risk management controls, governance, reviews (bid, contract, project, business, etc), guidance and direction. Support collaboration and interface with the GCC commercial project management support team and ensure consistency of use and standard of commercial deliverables are maintained throughout the team over all projects Support budget / forecast build up at key touch points through the financial year. Ensure the correct protocol is followed when working on an intercompany basis across WSP UK and worldwide. Overview of monthly project portfolio financial performance and challenge exceptions with project leaders. Proactively encourage margin improvement within reason and challenge expectations with Project Directors and Project Managers Support Project Directors to achieve required levels of Project Reviews within each calendar month. Support Project Managers within the Horizon platform to troubleshoot and educate ensuring positive outcome for the business. Commercial management Lead commercial performance and financial governance across major projects and frameworks, including oversight of project budgets, cost-to-complete forecasts, backlog management, working capital, profitability, and margin improvement initiatives to ensure delivery of business financial targets. Provide commercial leadership on client contracts and change management, supporting the negotiation, valuation, approval and recovery of variations, compensation events and contractual entitlements, whilst managing commercial risk and protecting project profitability. Drive robust project financial controls and assurance, overseeing forecasting accuracy, invoicing strategy, cash collection performance, contingency management, and financial reporting to ensure compliance with WSP governance requirements and audit readiness. Accountable for the commercial performance, financial governance and profitability of major projects and frameworks, ensuring effective management of revenue, backlog, cash flow, margins, working capital and project financial risk. Provide leadership and assurance on commercial strategy, contract management and change control, maximising recovery of variations, compensation events and additional services while protecting WSP's commercial position. Lead monthly project performance reviews and forecasting processes, challenging project teams on cost-to-complete, resource forecasts, contingencies, budget movements and financial recovery actions to drive improved project outcomes. Partner with Project Directors and client teams to deliver commercially successful projects, embedding best practice financial controls, governance, reporting and continuous margin improvement across the portfolio. Human Resources Communicate, demonstrate and justify recruitment needs to meet project and budget targets / demands to the Group Directors and Operations Director. Provide operational leadership on employee performance and development across the Building Services team, working with Group Directors, Technical Leads and Team Leaders to set clear expectations, review performance, identify development needs and support timely intervention where performance, capability or conduct issues require attention. Support career development, succession planning and retention by encouraging group directors, technical leads and tea, leaders to actively practice coaching, mentoring, knowledge sharing and access to suitable project, technical and professional development opportunities. Ensure training requirements are understood, planned and monitored, including mandatory learning, SHEQ training, role specific competency requirements, project related training and refresher training; working with People Managers and project leaders to ensure employees have the information, instruction, training and supervision required to carry out their roles safely and effectively. Promote compliance with WSP's SHEQ and BMS requirements within the team by ensuring competence, induction, Personal Risk Reviews and relevant HSEQ responsibilities are actively considered as part of resource planning, project mobilisation, day-to-day management and annual review processes. Drive effective Personal Development Reviews (PDRs) by ensuring people managers have meaningful conversations with employees and ensuring objectives are meaningful, aligned to business and project needs, reviewed regularly, and used to capture clear development actions, training needs, career aspirations and follow up commitments between employees and their managers. What we will be looking for you to demonstrate Demonstrated ability to lead and manage teams, working effectively with colleagues and stakeholders across different business functions. Experience managing stakeholder relationships and coordinating the contributions of multidisciplinary teams to achieve agreed outcomes. Evidence of identifying and implementing improvements to processes, ways of working, or service delivery, including supporting teams through change initiatives. Able to communicate technical and non-technical information clearly to a range of audiences. Experience supporting the development of colleagues through coaching, mentoring, knowledge sharing, training delivery, workshops, presentations, or one-to-one learning activities. Proven ability to build and maintain productive working relationships with internal and external stakeholders, contributing to positive client and business outcomes. Demonstrates a structured and logical approach to problem solving, applying appropriate methodologies to analyse issues, evaluate options, and deliver effective solutions in complex or ambiguous situations. Must be able to obtain UK vetting level of Security Check (SC) Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
Job Title: Payroll Specialist - InternationalReporting to: Payroll Manager - InternationalDirect Reports: N/APosition Type: FTC 12 monthsOverview:Why Tokio Marine HCC?Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:This role is responsible for supporting accurate, compliant and timely payroll delivery across our international offices during a period of transformation. It helps ensure smooth payroll operations for a diverse workforce, in line with local legislation, company policies and global standards. With a focus on continuous improvement , future readiness and AI transformation , the specialist will help develop and adopt payroll processes , systems and governance that support greater automation, better data insight and an improved employee experience.Working with internal stakeholders, external providers and cross-functional teams, the specialist will contribute to a resilient , scalable payroll function that supports business growth, regulatory change , evolving workforce needs and the adoption of AI-enabled ways of working across the region.Key Responsibilities:The role will manage an assigned portfolio of countries, with flexibility to support other countries as required.Keep up to date with payroll legislation in relevant jurisdictions and apply changes to maintain compliance.Work with external payroll providers and internal teams , including HR, Finance and Legal , to support smooth payroll delivery and resolve issues .Support the onboarding of new countries or entities into the payroll framework, including system setup, testing and process documentation.Identify and implement improvements that streamline payroll processes , reduce manual work and support digital transformation.Maintain accurate, complete and secure payroll data to support internal controls and audit requirements.Produce regular and ad hoc payroll reports and insights to support compliance, financial planning and decision-making.Contribute to payroll projects , including system upgrades, policy harmonisation and future ways of working .Act as a key contact for payroll queries, providing timely, professional and empathetic support to employees across the region.Skills and Experience Specification:Essential:Minimum 3 years' experience managing end-to-end payroll across multiple European jurisdictions, including knowledge of local collective bargaining agreements.Strong understanding of statutory requirements, tax regulations and social security systems in relevant countries.Excellent communication skills, with a professional and reliable approach to work delivery.Proven ability to manage and work effectively with external payroll providers, ensuring service quality and compliance.Strong organisational and prioritisation skills.Sound problem-solving skills, with the ability to assess options and make well-judged decisions.Proactive approach, with the ability to identify and suggest process improvements.Strong teamworking skills, with the ability to work independently when required.Good Excel and reporting skills.Desirable:Experience of using Workday HCMExperience of working in the Insurance or Financial Services sectorExperience supporting or leading payroll-related projects, such as system implementations, process improvements, or country transitions.Vendor ManagementAbility to speak a second European language.The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Aug 25, 2026
Full time
Job Title: Payroll Specialist - InternationalReporting to: Payroll Manager - InternationalDirect Reports: N/APosition Type: FTC 12 monthsOverview:Why Tokio Marine HCC?Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:This role is responsible for supporting accurate, compliant and timely payroll delivery across our international offices during a period of transformation. It helps ensure smooth payroll operations for a diverse workforce, in line with local legislation, company policies and global standards. With a focus on continuous improvement , future readiness and AI transformation , the specialist will help develop and adopt payroll processes , systems and governance that support greater automation, better data insight and an improved employee experience.Working with internal stakeholders, external providers and cross-functional teams, the specialist will contribute to a resilient , scalable payroll function that supports business growth, regulatory change , evolving workforce needs and the adoption of AI-enabled ways of working across the region.Key Responsibilities:The role will manage an assigned portfolio of countries, with flexibility to support other countries as required.Keep up to date with payroll legislation in relevant jurisdictions and apply changes to maintain compliance.Work with external payroll providers and internal teams , including HR, Finance and Legal , to support smooth payroll delivery and resolve issues .Support the onboarding of new countries or entities into the payroll framework, including system setup, testing and process documentation.Identify and implement improvements that streamline payroll processes , reduce manual work and support digital transformation.Maintain accurate, complete and secure payroll data to support internal controls and audit requirements.Produce regular and ad hoc payroll reports and insights to support compliance, financial planning and decision-making.Contribute to payroll projects , including system upgrades, policy harmonisation and future ways of working .Act as a key contact for payroll queries, providing timely, professional and empathetic support to employees across the region.Skills and Experience Specification:Essential:Minimum 3 years' experience managing end-to-end payroll across multiple European jurisdictions, including knowledge of local collective bargaining agreements.Strong understanding of statutory requirements, tax regulations and social security systems in relevant countries.Excellent communication skills, with a professional and reliable approach to work delivery.Proven ability to manage and work effectively with external payroll providers, ensuring service quality and compliance.Strong organisational and prioritisation skills.Sound problem-solving skills, with the ability to assess options and make well-judged decisions.Proactive approach, with the ability to identify and suggest process improvements.Strong teamworking skills, with the ability to work independently when required.Good Excel and reporting skills.Desirable:Experience of using Workday HCMExperience of working in the Insurance or Financial Services sectorExperience supporting or leading payroll-related projects, such as system implementations, process improvements, or country transitions.Vendor ManagementAbility to speak a second European language.The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Service Delivery Manager Location: Central Swindon Salary: Competitive + Benefits About the Role We are seeking an experienced Service Delivery Manager to lead the delivery, performance and continuous improvement of a maintenance contract supporting critical station information, communications and security systems across a rail environment covering the South West and West regions of the UK. Based in Central Swindon , you will be responsible for managing operational service delivery, customer relationships, contract performance and a team of Field maintenance/Service Engineers. Acting as the primary customer interface, you will ensure service levels, compliance standards and operational objectives are consistently achieved. Key Responsibilities Lead the day-to-day delivery of planned and reactive maintenance services. Manage contract performance against SLAs, KPIs and quality standards. Oversee fault response, incident management and service recovery activities. Maintain strong customer and stakeholder relationships. Manage maintenance teams, help-desk staff and subcontractors. Ensure compliance with safety, regulatory and industry standards. Monitor asset performance, reporting and maintenance records. Drive continuous improvement, innovation and asset life-cycle initiatives. Attend customer meetings, contract reviews and operational site visits. About You You will have: Proven experience in Field Service Delivery, Maintenance Management or Technical engineering operations. Knowledge of CCTV, Public Address, Customer Information Systems, Help Points or IP-based communications systems & M&E systems. A strong track record of managing customer-facing maintenance or service contracts. Experience leading operational teams and driving performance improvement. Experience managing SLAs, KPIs and service performance reporting. Excellent stakeholder management, communication and problem-solving skills. Experience working within a regulated operational environment. Full UK Driving Licence. Desirable PTS, COSS, or similar rail industry accreditation. (training provided) IOSH, NEBOSH or equivalent Health & Safety qualification. PRINCE2, APM or other project management qualification. Experience with asset management and maintenance management systems. Knowledge of ISO55001 asset management principles. What We're Looking For Customer-focused and commercially aware. Strong leadership and people management skills. Organised, proactive and detail-oriented. Able to perform effectively under pressure. Committed to safety, quality and continuous improvement. This is an excellent opportunity for an experienced Service Delivery Manager/ Maintenance delivery professional to play a key role in delivering critical infrastructure services within a dynamic and growing organisation within the railway environment. Location: Central Swindon Travel: Regular travel to operational sites and customer locations, with occasional overnight stays as required. To apply or for more information send a CV online or Contact Sam Mayo at AdvanceTRS to discuss. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Aug 25, 2026
Full time
Service Delivery Manager Location: Central Swindon Salary: Competitive + Benefits About the Role We are seeking an experienced Service Delivery Manager to lead the delivery, performance and continuous improvement of a maintenance contract supporting critical station information, communications and security systems across a rail environment covering the South West and West regions of the UK. Based in Central Swindon , you will be responsible for managing operational service delivery, customer relationships, contract performance and a team of Field maintenance/Service Engineers. Acting as the primary customer interface, you will ensure service levels, compliance standards and operational objectives are consistently achieved. Key Responsibilities Lead the day-to-day delivery of planned and reactive maintenance services. Manage contract performance against SLAs, KPIs and quality standards. Oversee fault response, incident management and service recovery activities. Maintain strong customer and stakeholder relationships. Manage maintenance teams, help-desk staff and subcontractors. Ensure compliance with safety, regulatory and industry standards. Monitor asset performance, reporting and maintenance records. Drive continuous improvement, innovation and asset life-cycle initiatives. Attend customer meetings, contract reviews and operational site visits. About You You will have: Proven experience in Field Service Delivery, Maintenance Management or Technical engineering operations. Knowledge of CCTV, Public Address, Customer Information Systems, Help Points or IP-based communications systems & M&E systems. A strong track record of managing customer-facing maintenance or service contracts. Experience leading operational teams and driving performance improvement. Experience managing SLAs, KPIs and service performance reporting. Excellent stakeholder management, communication and problem-solving skills. Experience working within a regulated operational environment. Full UK Driving Licence. Desirable PTS, COSS, or similar rail industry accreditation. (training provided) IOSH, NEBOSH or equivalent Health & Safety qualification. PRINCE2, APM or other project management qualification. Experience with asset management and maintenance management systems. Knowledge of ISO55001 asset management principles. What We're Looking For Customer-focused and commercially aware. Strong leadership and people management skills. Organised, proactive and detail-oriented. Able to perform effectively under pressure. Committed to safety, quality and continuous improvement. This is an excellent opportunity for an experienced Service Delivery Manager/ Maintenance delivery professional to play a key role in delivering critical infrastructure services within a dynamic and growing organisation within the railway environment. Location: Central Swindon Travel: Regular travel to operational sites and customer locations, with occasional overnight stays as required. To apply or for more information send a CV online or Contact Sam Mayo at AdvanceTRS to discuss. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The following content displays a map of the jobs location - Liss Hampshire Job Reference landmarc/TP/2134/ Contract Type: Permanent Full time, Monday - Friday Working Hours: 37 Location: Liss Hampshire Closing Date: 03/09/2026 Job Category: Senior Manager Region / Division: South East Business Unit: Construction / FM Job Introduction Landmarc have an exciting new opportunity for a Senior Project Manager to join the team. As a Senior Project Manager you'll lead pre construction programmes ranging from £200K to £10M, shaping some of the UK's most unique and high impact infrastructure projects. Your work directly supports the UK Armed Forces by ensuring new facilities, training environments and modern accommodation are designed safely, compliantly and ready for delivery. This is an exciting opportunity to influence major schemes that strengthen military capability and future proof the Defence Training Estate. Travel:Required within the South East region (with travel costs covered) About the Organisation Landmarc provides the essential support services that enable Armed Forces to train for frontline operations across the UK Defence Training Estate. We maintain safe, sustainable infrastructure, operate training areas and ranges, and deliver major projects that enhance vital military training assets. Our vision is simple: to provide the best possible training experience for our Armed Forces. What You'll Do Lead pre construction strategy and develop client briefs Oversee design assurance, CDM compliance and risk management Influence a wide range of infrastructure projects including accommodation, dining facilities, urban training environments and digital training systems Support major M&E upgrades aligned to net zero objectives What We're Looking For Strong construction project management background Knowledge of CDM, COSHH, LOLER and PUWER PRINCE2, MSP, APM PMQ (or similar) HND+ in Mechanical, Electrical or Building Services Full UK driving licence Additional technical or project management qualifications Experience within defence, estates or regulated environments What You'll Get At Landmarc, we don't just offer a job, we offer a package that supports your wellbeing, your family and your future. Here are the highlights: Up to 8% employer pension contribution 25 days holiday + bank holidays (buy up to 10 more) Loyalty leave at 5 and 10 years Life assurance at 3x salary Health cash plan Discounts on top brands Paid professional fees and development support Take time to take care of yourself and others Always do the right thing, not just the easy thing Put the customer's needs first Promise only what can be delivered Take pride in what you do Our Behaviours Live and demonstrate our values every day Build strong, collaborative relationships Give feedback and recognition to support growth Embrace flexibility and adapt to change Security BPSS security clearance is mandatory for all roles; with this post additionally requiring SC clearance. Interviews Interview correspondence is sent by email, please check your junk folder.
Aug 25, 2026
Full time
The following content displays a map of the jobs location - Liss Hampshire Job Reference landmarc/TP/2134/ Contract Type: Permanent Full time, Monday - Friday Working Hours: 37 Location: Liss Hampshire Closing Date: 03/09/2026 Job Category: Senior Manager Region / Division: South East Business Unit: Construction / FM Job Introduction Landmarc have an exciting new opportunity for a Senior Project Manager to join the team. As a Senior Project Manager you'll lead pre construction programmes ranging from £200K to £10M, shaping some of the UK's most unique and high impact infrastructure projects. Your work directly supports the UK Armed Forces by ensuring new facilities, training environments and modern accommodation are designed safely, compliantly and ready for delivery. This is an exciting opportunity to influence major schemes that strengthen military capability and future proof the Defence Training Estate. Travel:Required within the South East region (with travel costs covered) About the Organisation Landmarc provides the essential support services that enable Armed Forces to train for frontline operations across the UK Defence Training Estate. We maintain safe, sustainable infrastructure, operate training areas and ranges, and deliver major projects that enhance vital military training assets. Our vision is simple: to provide the best possible training experience for our Armed Forces. What You'll Do Lead pre construction strategy and develop client briefs Oversee design assurance, CDM compliance and risk management Influence a wide range of infrastructure projects including accommodation, dining facilities, urban training environments and digital training systems Support major M&E upgrades aligned to net zero objectives What We're Looking For Strong construction project management background Knowledge of CDM, COSHH, LOLER and PUWER PRINCE2, MSP, APM PMQ (or similar) HND+ in Mechanical, Electrical or Building Services Full UK driving licence Additional technical or project management qualifications Experience within defence, estates or regulated environments What You'll Get At Landmarc, we don't just offer a job, we offer a package that supports your wellbeing, your family and your future. Here are the highlights: Up to 8% employer pension contribution 25 days holiday + bank holidays (buy up to 10 more) Loyalty leave at 5 and 10 years Life assurance at 3x salary Health cash plan Discounts on top brands Paid professional fees and development support Take time to take care of yourself and others Always do the right thing, not just the easy thing Put the customer's needs first Promise only what can be delivered Take pride in what you do Our Behaviours Live and demonstrate our values every day Build strong, collaborative relationships Give feedback and recognition to support growth Embrace flexibility and adapt to change Security BPSS security clearance is mandatory for all roles; with this post additionally requiring SC clearance. Interviews Interview correspondence is sent by email, please check your junk folder.
