3rd Line Service Desk Engineer, Oxford, COR7593 Looking to join a growing IT services business where you'll have real influence, work with a broad range of technologies, and be part of a close-knit team? Do you enjoy solving complex technical problems, supporting customers directly, and getting involved in infrastructure projects? If so, this could be the perfect next step in your career. The Role As a 3rd Line Service Desk Engineer, you'll act as a senior escalation point for technical issues across a varied client base, taking ownership of complex incidents through to resolution. You'll be involved in supporting and maintaining cloud, infrastructure, networking and security technologies, while also contributing to projects including migrations, upgrades and new deployments. This is a varied role that combines technical support, project delivery and regular customer interaction, both remotely and on-site. You'll work closely with other engineers and play a key role in delivering a high standard of service to customers. The Company Our client is an established and growing Managed Service Provider delivering tailored IT support, consultancy and technology solutions to businesses across a range of sectors. They pride themselves on building long-term customer relationships, delivering excellent service and maintaining a collaborative, supportive working environment. The team is close-knit, friendly and highly technical, offering plenty of opportunities to learn new technologies, gain certifications and develop your career. What's Required? Strong experience within IT Support, Infrastructure or Managed Services Experience supporting Microsoft 365, Azure, Active Directory and Windows Server environments Good understanding of networking technologies, including switches, wireless and firewalls PowerShell scripting and automation experience Excellent troubleshooting and problem-solving skills Full UK driving licence and access to your own vehicle Any experience with Linux, Mac, cyber security tools, backup solutions, hosted telephony or MSP environments would be highly beneficial. This is an excellent opportunity for either an experienced 2nd Line Engineer ready to step up, or an established 3rd Line Engineer looking to broaden their technical exposure within a growing MSP environment. 3rd Line Service Desk Engineer, Oxford, COR Corriculo is an employment agency and employment business.
Aug 24, 2026
Full time
3rd Line Service Desk Engineer, Oxford, COR7593 Looking to join a growing IT services business where you'll have real influence, work with a broad range of technologies, and be part of a close-knit team? Do you enjoy solving complex technical problems, supporting customers directly, and getting involved in infrastructure projects? If so, this could be the perfect next step in your career. The Role As a 3rd Line Service Desk Engineer, you'll act as a senior escalation point for technical issues across a varied client base, taking ownership of complex incidents through to resolution. You'll be involved in supporting and maintaining cloud, infrastructure, networking and security technologies, while also contributing to projects including migrations, upgrades and new deployments. This is a varied role that combines technical support, project delivery and regular customer interaction, both remotely and on-site. You'll work closely with other engineers and play a key role in delivering a high standard of service to customers. The Company Our client is an established and growing Managed Service Provider delivering tailored IT support, consultancy and technology solutions to businesses across a range of sectors. They pride themselves on building long-term customer relationships, delivering excellent service and maintaining a collaborative, supportive working environment. The team is close-knit, friendly and highly technical, offering plenty of opportunities to learn new technologies, gain certifications and develop your career. What's Required? Strong experience within IT Support, Infrastructure or Managed Services Experience supporting Microsoft 365, Azure, Active Directory and Windows Server environments Good understanding of networking technologies, including switches, wireless and firewalls PowerShell scripting and automation experience Excellent troubleshooting and problem-solving skills Full UK driving licence and access to your own vehicle Any experience with Linux, Mac, cyber security tools, backup solutions, hosted telephony or MSP environments would be highly beneficial. This is an excellent opportunity for either an experienced 2nd Line Engineer ready to step up, or an established 3rd Line Engineer looking to broaden their technical exposure within a growing MSP environment. 3rd Line Service Desk Engineer, Oxford, COR Corriculo is an employment agency and employment business.
Systems Engineer 6-Month Contract - Outside IR35 - Based in Sunderland VIQU are looking for a Systems Engineer to support a large global organisation and maintain their range of IT infrastructure and systems across the business. You will be working in their Infrastructure team supporting them with 3rd line queries covering both BAU activities and supporting in Projects Systems Administrator Experience/Skillset requirements: Microsoft 365 / Office 365 / Intune / Exchange Online Windows Server Active Directory Hyper-V or VMware ideally HCI (Hyper-Converged Infrastrucutre) Entra ID or Okta Basic Networking knowledge Any Storage, Disaster Recovery and Backup experience would be beneficial Systems Administrator Responsibilities: Provide 3rd Line technical and infrastructure support, resolving complex escalated incidents across infrastructure, networking and end-user computing environments. Maintain and support Windows Server, Microsoft 365, Intune, Okta and Identity & Access Management (IAM) environments. Provide technical support for infrastructure and migration projects, including server, platform and legacy on-premises file server migrations. Work closely with internal IT teams in an ITIL-based environment, contributing to projects, documenting solutions and implementing technical changes. The System Engineer must be able to commit to being onsite in Sunderland 2 days per week. Apply for the Systems Engineer role now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Aug 24, 2026
Contractor
Systems Engineer 6-Month Contract - Outside IR35 - Based in Sunderland VIQU are looking for a Systems Engineer to support a large global organisation and maintain their range of IT infrastructure and systems across the business. You will be working in their Infrastructure team supporting them with 3rd line queries covering both BAU activities and supporting in Projects Systems Administrator Experience/Skillset requirements: Microsoft 365 / Office 365 / Intune / Exchange Online Windows Server Active Directory Hyper-V or VMware ideally HCI (Hyper-Converged Infrastrucutre) Entra ID or Okta Basic Networking knowledge Any Storage, Disaster Recovery and Backup experience would be beneficial Systems Administrator Responsibilities: Provide 3rd Line technical and infrastructure support, resolving complex escalated incidents across infrastructure, networking and end-user computing environments. Maintain and support Windows Server, Microsoft 365, Intune, Okta and Identity & Access Management (IAM) environments. Provide technical support for infrastructure and migration projects, including server, platform and legacy on-premises file server migrations. Work closely with internal IT teams in an ITIL-based environment, contributing to projects, documenting solutions and implementing technical changes. The System Engineer must be able to commit to being onsite in Sunderland 2 days per week. Apply for the Systems Engineer role now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Shape the future of employee experience by leading the strategic design and research initiatives, that blend business needs and user insights, empowering our 300,000+ employees to do their best work. As an Experience Design Vice President in Employee Experience, you will play a pivotal role in shaping the user experience across our products and services across key Client/Employee Collaboration and Communication journeys. You leverage your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. You work closely with the business and users, following best practice user centered design to deliver innovative and creative solutions to complex problems. You collaborate with cross functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user friendly, enhancing the overall customer experience. Your passion and curiosity for AI and emerging technology allows you to apply them successfully in your workflows. Job responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Design through wireframes, visuals, prototypes, and product features at different levels of fidelity, including diagram service flows and interactions for key touchpoints. You lead end-to-end design initiatives within a specific domain, multiple product experiences, delivering high fidelity solutions with exceptional visual and interaction design craft Drive and participate in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, with the support from our Experience Research team Deliver work that is not only user friendly, but which also produces results - measuring your work's value by identifying success criteria and performing user validation throughout the design process Role model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate and partner closely with Product, Engineering and Business Stakeholders to shape solutions early-not just execute against defined requirements. You will play a key role in helping realize the vision and defining end to end product experience Establish and elevate visual design quality through a strong point of view on hierarchy, typography, layout, and modern UI patterns Bring clarity and consistency to complex or legacy experiences by introducing contemporary, consumer grade design patterns Use prototyping, storytelling, and strong design rationale to communicate decisions and influence stakeholders, including senior leadership Collaborate with cross functional teams to integrate user experience design into the product development processes and ensure seamless and customer centric solutions Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion. Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels, including 3rd party products Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, to drive customer centric decision making Experience developing design proposals and solutions that communicate the value of the initiative from a customer and business lens Strong portfolio demonstrating shipped work and measurable impact on product outcomes (not just concepts) Portfolio includes high fidelity design work that reflects a sophisticated, modern aesthetic and a strong, opinionated point of view on visual and interaction design; work demonstrates the ability to elevate and modernize complex or legacy experiences, introducing contemporary patterns and raising the overall quality bar Demonstrated ability to design end to end user journeys (not just individual screens) Ability to clearly articulate design decisions, tradeoffs, and constraints, including exploration of multiple design approaches Proven ability to distill and elevate complex challenges to stakeholders, leaders, and peers alike Preferred qualifications, capabilities, and skills Fluency / curiosity when it comes to working in AI enabled design Experience of designing both in house products as well as embedding 3rd party products Advanced technical literacy, including an advanced understanding of client side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Aug 24, 2026
Full time
Shape the future of employee experience by leading the strategic design and research initiatives, that blend business needs and user insights, empowering our 300,000+ employees to do their best work. As an Experience Design Vice President in Employee Experience, you will play a pivotal role in shaping the user experience across our products and services across key Client/Employee Collaboration and Communication journeys. You leverage your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. You work closely with the business and users, following best practice user centered design to deliver innovative and creative solutions to complex problems. You collaborate with cross functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user friendly, enhancing the overall customer experience. Your passion and curiosity for AI and emerging technology allows you to apply them successfully in your workflows. Job responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Design through wireframes, visuals, prototypes, and product features at different levels of fidelity, including diagram service flows and interactions for key touchpoints. You lead end-to-end design initiatives within a specific domain, multiple product experiences, delivering high fidelity solutions with exceptional visual and interaction design craft Drive and participate in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, with the support from our Experience Research team Deliver work that is not only user friendly, but which also produces results - measuring your work's value by identifying success criteria and performing user validation throughout the design process Role model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate and partner closely with Product, Engineering and Business Stakeholders to shape solutions early-not just execute against defined requirements. You will play a key role in helping realize the vision and defining end to end product experience Establish and elevate visual design quality through a strong point of view on hierarchy, typography, layout, and modern UI patterns Bring clarity and consistency to complex or legacy experiences by introducing contemporary, consumer grade design patterns Use prototyping, storytelling, and strong design rationale to communicate decisions and influence stakeholders, including senior leadership Collaborate with cross functional teams to integrate user experience design into the product development processes and ensure seamless and customer centric solutions Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion. Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels, including 3rd party products Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, to drive customer centric decision making Experience developing design proposals and solutions that communicate the value of the initiative from a customer and business lens Strong portfolio demonstrating shipped work and measurable impact on product outcomes (not just concepts) Portfolio includes high fidelity design work that reflects a sophisticated, modern aesthetic and a strong, opinionated point of view on visual and interaction design; work demonstrates the ability to elevate and modernize complex or legacy experiences, introducing contemporary patterns and raising the overall quality bar Demonstrated ability to design end to end user journeys (not just individual screens) Ability to clearly articulate design decisions, tradeoffs, and constraints, including exploration of multiple design approaches Proven ability to distill and elevate complex challenges to stakeholders, leaders, and peers alike Preferred qualifications, capabilities, and skills Fluency / curiosity when it comes to working in AI enabled design Experience of designing both in house products as well as embedding 3rd party products Advanced technical literacy, including an advanced understanding of client side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
IT Cyber Security Specialist / Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure lifecycle, security and technology projects. Provide 3rd Line / Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
Aug 24, 2026
Full time
IT Cyber Security Specialist / Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure lifecycle, security and technology projects. Provide 3rd Line / Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is an excellent opportunity for someone looking to take the next step in their IT career. Whether you're currently working in 2nd or 3rd Line Support, or maybe balancing support with occasional installation projects, this role offers the chance to transition into a dedicated installations position with training and support provided. You'll work alongside an experienced team, gaining hands-on exposure to a wide variety of client projects, from workstation deployments through to larger infrastructure rollouts. If you're technically minded, enjoy getting out from behind the desk and are keen to build a career delivering IT solutions on-site, this could offer the right career path. Working hours are Monday to Friday, 39hrs per week, with occasional out-of-hours work (time back in lieu provided). The role is based from the Norwich office with travel to client sites both locally and more infrequently across the UK. Please note that a full UK driving licence is essential, and occasional overnight stays will be required. The Company This organisation delivers a comprehensive range of IT solutions to SME clients across the UK. With an excellent reputation for customer service and technical expertise, they support businesses with everything from IT infrastructure and networking to cloud and connectivity solutions. Joining the team means becoming part of a supportive business that genuinely invests in developing its people, providing the training and experience needed to build a long-term career in IT installations. The Benefits: Competitive salary 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Time off in lieu (TOIL) for out-of-hours work Ongoing training and development opportunities The Day to Day Assisting with and delivering IT installation projects for clients across the UK. Installing and configuring PCs, laptops, monitors and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up user devices and IT infrastructure. Assisting with network installations, including wireless access points and structured cabling. Supporting AV and telephony installations where required. Project planning scope of works Travelling to client sites to complete installations and project work. Working closely with experienced engineers to develop your technical knowledge. Delivering a professional, customer-focused service on every project. Taking increasing ownership of projects as your experience grows. You Will Have/Be Experience within an IT support role, at 2nd or 3rd Line level, or exposure to both support and installations. An MSP background would be advantageous but not essential. Good knowledge of Windows operating systems, Microsoft 365 and basic networking principles. An interest in infrastructure, hardware and project-based IT work. A proactive approach with a willingness to learn new technologies. Strong problem-solving skills and the confidence to work through technical challenges. Excellent communication skills and the ability to build positive relationships with clients. A full UK driving licence. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Aug 24, 2026
Full time
R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is an excellent opportunity for someone looking to take the next step in their IT career. Whether you're currently working in 2nd or 3rd Line Support, or maybe balancing support with occasional installation projects, this role offers the chance to transition into a dedicated installations position with training and support provided. You'll work alongside an experienced team, gaining hands-on exposure to a wide variety of client projects, from workstation deployments through to larger infrastructure rollouts. If you're technically minded, enjoy getting out from behind the desk and are keen to build a career delivering IT solutions on-site, this could offer the right career path. Working hours are Monday to Friday, 39hrs per week, with occasional out-of-hours work (time back in lieu provided). The role is based from the Norwich office with travel to client sites both locally and more infrequently across the UK. Please note that a full UK driving licence is essential, and occasional overnight stays will be required. The Company This organisation delivers a comprehensive range of IT solutions to SME clients across the UK. With an excellent reputation for customer service and technical expertise, they support businesses with everything from IT infrastructure and networking to cloud and connectivity solutions. Joining the team means becoming part of a supportive business that genuinely invests in developing its people, providing the training and experience needed to build a long-term career in IT installations. The Benefits: Competitive salary 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Time off in lieu (TOIL) for out-of-hours work Ongoing training and development opportunities The Day to Day Assisting with and delivering IT installation projects for clients across the UK. Installing and configuring PCs, laptops, monitors and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up user devices and IT infrastructure. Assisting with network installations, including wireless access points and structured cabling. Supporting AV and telephony installations where required. Project planning scope of works Travelling to client sites to complete installations and project work. Working closely with experienced engineers to develop your technical knowledge. Delivering a professional, customer-focused service on every project. Taking increasing ownership of projects as your experience grows. You Will Have/Be Experience within an IT support role, at 2nd or 3rd Line level, or exposure to both support and installations. An MSP background would be advantageous but not essential. Good knowledge of Windows operating systems, Microsoft 365 and basic networking principles. An interest in infrastructure, hardware and project-based IT work. A proactive approach with a willingness to learn new technologies. Strong problem-solving skills and the confidence to work through technical challenges. Excellent communication skills and the ability to build positive relationships with clients. A full UK driving licence. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
VMware Platform Engineer 6-Month Fixed Term Contract Remote Paying between £, depending on experience. An established Managed Services Provider is seeking an experienced VMware Platform Engineer to join its infrastructure team on a 6-month fixed term contract. This is a hands-on role supporting and maintaining VMware-based platforms across private and public cloud environments. You'll be responsible for ensuring high levels of availability, performance and service delivery, while providing expert 3rd line support and contributing to ongoing platform improvements. Key Responsibilities Provide 3rd line support for VMware infrastructure and cloud platforms. Monitor, troubleshoot and resolve complex technical issues. Support and maintain VMware ESXi and vCentre environments. Ensure platforms operate in line with agreed service levels. Follow ITIL-based incident, problem and change management processes. Identify and implement service improvements. Carry out upgrades, patching and maintenance activities. Support customer installations and infrastructure projects. Produce and maintain technical documentation and knowledge articles. Work closely with internal teams to deliver high-quality customer solutions. Provide technical guidance and mentoring to other engineers. Skills & Experience Required Strong VMware ESXi and vCentre administration skills. Experience working within a Managed Services, support or consultancy environment. Experience supporting virtualised infrastructure in production environments. Strong troubleshooting and problem-solving skills. Knowledge of server deployment, management and monitoring. Experience with Dell EMC and/or HPE server platforms. Good understanding of LAN and WAN networking. Experience with VMware Cloud Foundation (VCF). Strong communication and customer-facing skills. Ability to manage multiple priorities in a fast-paced environment. 6-Month Fixed Term Contract Remote Paying between £, depending on experience.
Aug 24, 2026
Full time
VMware Platform Engineer 6-Month Fixed Term Contract Remote Paying between £, depending on experience. An established Managed Services Provider is seeking an experienced VMware Platform Engineer to join its infrastructure team on a 6-month fixed term contract. This is a hands-on role supporting and maintaining VMware-based platforms across private and public cloud environments. You'll be responsible for ensuring high levels of availability, performance and service delivery, while providing expert 3rd line support and contributing to ongoing platform improvements. Key Responsibilities Provide 3rd line support for VMware infrastructure and cloud platforms. Monitor, troubleshoot and resolve complex technical issues. Support and maintain VMware ESXi and vCentre environments. Ensure platforms operate in line with agreed service levels. Follow ITIL-based incident, problem and change management processes. Identify and implement service improvements. Carry out upgrades, patching and maintenance activities. Support customer installations and infrastructure projects. Produce and maintain technical documentation and knowledge articles. Work closely with internal teams to deliver high-quality customer solutions. Provide technical guidance and mentoring to other engineers. Skills & Experience Required Strong VMware ESXi and vCentre administration skills. Experience working within a Managed Services, support or consultancy environment. Experience supporting virtualised infrastructure in production environments. Strong troubleshooting and problem-solving skills. Knowledge of server deployment, management and monitoring. Experience with Dell EMC and/or HPE server platforms. Good understanding of LAN and WAN networking. Experience with VMware Cloud Foundation (VCF). Strong communication and customer-facing skills. Ability to manage multiple priorities in a fast-paced environment. 6-Month Fixed Term Contract Remote Paying between £, depending on experience.
Technical Support Lead (3rd/4th Line) - Birmingham/Hybrid £60,000-£65,000 Arden Resourcing is recruiting on behalf of a well-established MSP organisation for an experienced Senior Technical Support Engineer to join their growing technical team. This is a senior technical position focused on resolving complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience Proven experience in a senior 3rd/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux (Ubuntu)/VMware - healthy knowledge of Windows Server Citrix Microsoft 365 & Entra ID Apache, NGINX and/or IIS DNS, networking and load balancing Backup & Disaster Recovery SonicWall or similar firewall technologies Experience using PowerShell for administration and automation. Exposure to AI and automation tools to improve operational efficiency. Excellent communication skills with the ability to engage confidently with technical and non-technical stakeholders. Desirable Experience MSP background. Pre-sales, solution design and technical scoping. RFP/RFT responses and quotation design. Cloud migration projects, including Microsoft 365 and SharePoint. AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. Relevant Microsoft, VMware, Citrix or SonicWall certifications. Client Engagement Deliver high-quality technical support across a varied client base. Participate in technical meetings and provide expert guidance to both technical and non-technical stakeholders. Support service delivery by maintaining high levels of customer satisfaction and SLA performance. Undertake occasional onsite visits where required. Continuous Improvement Identify recurring issues and implement long-term solutions. Drive improvements through automation, AI and process optimisation. Contribute to technical documentation, standards and knowledge sharing. Mentor junior engineers and promote best practice across the team. This is an excellent opportunity for a senior infrastructure support professional looking to work across a diverse range of technologies while playing a key role in technical leadership, solution delivery and continuous improvement.
Aug 24, 2026
Full time
Technical Support Lead (3rd/4th Line) - Birmingham/Hybrid £60,000-£65,000 Arden Resourcing is recruiting on behalf of a well-established MSP organisation for an experienced Senior Technical Support Engineer to join their growing technical team. This is a senior technical position focused on resolving complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience Proven experience in a senior 3rd/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux (Ubuntu)/VMware - healthy knowledge of Windows Server Citrix Microsoft 365 & Entra ID Apache, NGINX and/or IIS DNS, networking and load balancing Backup & Disaster Recovery SonicWall or similar firewall technologies Experience using PowerShell for administration and automation. Exposure to AI and automation tools to improve operational efficiency. Excellent communication skills with the ability to engage confidently with technical and non-technical stakeholders. Desirable Experience MSP background. Pre-sales, solution design and technical scoping. RFP/RFT responses and quotation design. Cloud migration projects, including Microsoft 365 and SharePoint. AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. Relevant Microsoft, VMware, Citrix or SonicWall certifications. Client Engagement Deliver high-quality technical support across a varied client base. Participate in technical meetings and provide expert guidance to both technical and non-technical stakeholders. Support service delivery by maintaining high levels of customer satisfaction and SLA performance. Undertake occasional onsite visits where required. Continuous Improvement Identify recurring issues and implement long-term solutions. Drive improvements through automation, AI and process optimisation. Contribute to technical documentation, standards and knowledge sharing. Mentor junior engineers and promote best practice across the team. This is an excellent opportunity for a senior infrastructure support professional looking to work across a diverse range of technologies while playing a key role in technical leadership, solution delivery and continuous improvement.
Senior Technical Support Analyst / 3rd Line Brentwood Office-based (4 days per week) Salary to £36,000 + Excellent Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service Desk and Infrastructure functions. This is a genuine senior position for someone who has already operated as a technical escalation point, combining hands-on Microsoft technologies with mentoring, change management and continuous improvement. The Role You'll provide technical leadership for complex incidents, support and coach junior analysts, and remain hands-on across Microsoft 365, Intune, Autopilot and endpoint management. Alongside BAU support, you'll contribute to projects, change initiatives, technical documentation and automation, helping improve the efficiency and capability of the wider IT team. You'll also play a key role in developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider team Take ownership of complex incidents and provide technical leadership when required Participate in Change Advisory Boards (CAB) and contribute to service improvements and change implementation Administer Microsoft 365 technologies including Exchange Online, Teams, SharePoint and Entra ID Manage Windows endpoints using Microsoft Intune and Windows Autopilot, including policies, compliance and best practice configuration Produce and maintain high-quality technical documentation and knowledge articles within Confluence Identify opportunities to automate repetitive support activities using PowerShell and modern automation tools Support the adoption of AI to improve service delivery, always ensuring appropriate human oversight Work alongside Infrastructure teams to diagnose and troubleshoot networking issues before escalation Support a combination of BAU support, project delivery and continual improvement initiatives About You This role is suited to someone who is already operating in a Senior Technical Support position , rather than looking for their first step into a senior role. You'll be confident taking ownership of technical challenges, influencing best practice and supporting colleagues' development. You'll ideally bring experience of: Previous experience as a Senior Technical Support Analyst, Senior Service Desk Engineer or similar Acting as the technical escalation point within an IT Support function Mentoring, coaching and developing junior engineers Microsoft 365 administration in an enterprise environment Microsoft Intune and Windows Autopilot administration, including backend policy configuration and endpoint provisioning Incident Management and Change Management, including participation in Change Advisory Boards PowerShell scripting and support automation Producing clear technical documentation and maintaining knowledge bases such as Confluence Basic networking troubleshooting across DNS, DHCP, VPN, Wi-Fi and connectivity issues Working successfully within fast-paced environments where priorities regularly change You'll also have a proactive mindset and be keen to explore automation and AI to streamline repetitive tasks, improve service quality and create more time for higher-value technical work. Desirable ITIL v4 certification CompTIA qualifications Microsoft certifications such as AZ-104, MCSE or MCSA Experience with Jira, Confluence or similar collaboration platforms What's On Offer This is an excellent opportunity to join a collaborative IT team where you'll work across both Service Desk and Infrastructure, gaining broad technical exposure while continuing to develop your career. The business invests heavily in its people, offering an excellent training budget, support towards professional certifications and the opportunity to shape how automation and AI are adopted across the IT function. A quick start sought, so please apply today for immediate CV review and August interviews. Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data.
Aug 24, 2026
Full time
Senior Technical Support Analyst / 3rd Line Brentwood Office-based (4 days per week) Salary to £36,000 + Excellent Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service Desk and Infrastructure functions. This is a genuine senior position for someone who has already operated as a technical escalation point, combining hands-on Microsoft technologies with mentoring, change management and continuous improvement. The Role You'll provide technical leadership for complex incidents, support and coach junior analysts, and remain hands-on across Microsoft 365, Intune, Autopilot and endpoint management. Alongside BAU support, you'll contribute to projects, change initiatives, technical documentation and automation, helping improve the efficiency and capability of the wider IT team. You'll also play a key role in developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider team Take ownership of complex incidents and provide technical leadership when required Participate in Change Advisory Boards (CAB) and contribute to service improvements and change implementation Administer Microsoft 365 technologies including Exchange Online, Teams, SharePoint and Entra ID Manage Windows endpoints using Microsoft Intune and Windows Autopilot, including policies, compliance and best practice configuration Produce and maintain high-quality technical documentation and knowledge articles within Confluence Identify opportunities to automate repetitive support activities using PowerShell and modern automation tools Support the adoption of AI to improve service delivery, always ensuring appropriate human oversight Work alongside Infrastructure teams to diagnose and troubleshoot networking issues before escalation Support a combination of BAU support, project delivery and continual improvement initiatives About You This role is suited to someone who is already operating in a Senior Technical Support position , rather than looking for their first step into a senior role. You'll be confident taking ownership of technical challenges, influencing best practice and supporting colleagues' development. You'll ideally bring experience of: Previous experience as a Senior Technical Support Analyst, Senior Service Desk Engineer or similar Acting as the technical escalation point within an IT Support function Mentoring, coaching and developing junior engineers Microsoft 365 administration in an enterprise environment Microsoft Intune and Windows Autopilot administration, including backend policy configuration and endpoint provisioning Incident Management and Change Management, including participation in Change Advisory Boards PowerShell scripting and support automation Producing clear technical documentation and maintaining knowledge bases such as Confluence Basic networking troubleshooting across DNS, DHCP, VPN, Wi-Fi and connectivity issues Working successfully within fast-paced environments where priorities regularly change You'll also have a proactive mindset and be keen to explore automation and AI to streamline repetitive tasks, improve service quality and create more time for higher-value technical work. Desirable ITIL v4 certification CompTIA qualifications Microsoft certifications such as AZ-104, MCSE or MCSA Experience with Jira, Confluence or similar collaboration platforms What's On Offer This is an excellent opportunity to join a collaborative IT team where you'll work across both Service Desk and Infrastructure, gaining broad technical exposure while continuing to develop your career. The business invests heavily in its people, offering an excellent training budget, support towards professional certifications and the opportunity to shape how automation and AI are adopted across the IT function. A quick start sought, so please apply today for immediate CV review and August interviews. Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data.
CBSbutler Holdings Limited trading as CBSbutler
Penwortham, Lancashire
3rd Line Citrix SME +9 months + +SC cleared - current active clearance is essential for this role +Sole British nationals only due to the nature of the project +Inside IR35 + 290 - 310 a day We are seeking an experienced Third Line Citrix SME to join an on-site support team in Preston. You will act as the technical authority for Citrix infrastructure, providing expert-level support, complex troubleshooting and technical assurance across secure enterprise environments. Key Responsibilities Provide 3rd Line support for complex Citrix incidents and problems. Act as the SME for Citrix Virtual Apps & Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line / Senior Infrastructure Support role. Strong hands-on experience with: Citrix Virtual Apps & Desktops (XenApp/XenDesktop) Citrix Cloud NetScaler ADC Citrix WEM Windows Server, Active Directory and Group Policy FSLogix Experience supporting VMware, Hyper-V and/or XenServer environments. Strong knowledge of Windows 10 and Windows 11 . Experience with ITIL and enterprise support models . Excellent problem-solving and communication skills. Active SC Clearance is essential. If you'd like to discuss this 3rd line role in more detail, please send your updated CV to (url removed) and I will get in touch.
Aug 24, 2026
Contractor
3rd Line Citrix SME +9 months + +SC cleared - current active clearance is essential for this role +Sole British nationals only due to the nature of the project +Inside IR35 + 290 - 310 a day We are seeking an experienced Third Line Citrix SME to join an on-site support team in Preston. You will act as the technical authority for Citrix infrastructure, providing expert-level support, complex troubleshooting and technical assurance across secure enterprise environments. Key Responsibilities Provide 3rd Line support for complex Citrix incidents and problems. Act as the SME for Citrix Virtual Apps & Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line / Senior Infrastructure Support role. Strong hands-on experience with: Citrix Virtual Apps & Desktops (XenApp/XenDesktop) Citrix Cloud NetScaler ADC Citrix WEM Windows Server, Active Directory and Group Policy FSLogix Experience supporting VMware, Hyper-V and/or XenServer environments. Strong knowledge of Windows 10 and Windows 11 . Experience with ITIL and enterprise support models . Excellent problem-solving and communication skills. Active SC Clearance is essential. If you'd like to discuss this 3rd line role in more detail, please send your updated CV to (url removed) and I will get in touch.
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
Aug 24, 2026
Full time
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
Linux Infrastructure Engineer Location: IWM Duxford Salary: £44,000 to £54,000 per annum Vacancy Type: Permanent, Full Time (36 hours per week) Closing Date: 6 of September 2026 At Imperial War Museums, we're driven by a shared purpose: helping people understand conflict and its impact on people's lives, from the First World War through to the present day. Our collections contain millions of items, stories and digital assets that preserve some of the most important moments in modern history. You'll join a collaborative team of technology professionals, curators, archivists and collection specialists who work together to protect and make these collections accessible for future generations. It's a unique opportunity to combine technical expertise with meaningful work that supports one of the world's leading museums of conflict. Why This Role Matters Behind every digital photograph, video recording, oral history and archived document is a technology infrastructure that keeps those assets secure, accessible and protected. As Linux and Infrastructure Engineer, you'll play a key role in supporting the systems that underpin IWM's Digital Asset Management System (DAMS) and wider digital collections environment. Your work will help ensure critical services remain reliable, resilient and secure, enabling colleagues, researchers and visitors to access and benefit from IWM's invaluable digital collections. What You'll Be Doing Support and administer Linux-based infrastructure, ensuring systems remain secure, available and performant. Maintain and develop the infrastructure supporting IWM's Digital Asset Management System and associated archive platforms. Manage storage environments, backups, replication and capacity planning activities to protect critical digital assets. Act as a senior technical escalation point for complex infrastructure, networking and system issues. Support security, patching and compliance activities across the infrastructure estate. Contribute to infrastructure projects, service improvements and technology development initiatives. Work with external suppliers and internal stakeholders to deliver effective technical solutions. Maintain high-quality technical documentation, disaster recovery procedures and operational standards. What We're Looking For We'd love to hear from you if you have: Significant experience supporting and administering Linux environments at 3rd line level. Strong knowledge of Linux administration, including scripting, file systems, permissions and system monitoring. Experience with network file systems such as NFS and SMB. Experience managing storage platforms, backups, replication and capacity planning. Strong troubleshooting skills across servers, infrastructure and networking environments. Experience working with enterprise IT systems and supporting business-critical services. Excellent communication skills and the ability to work effectively with technical and non-technical stakeholders. Experience balancing operational support responsibilities alongside project work. A security-first approach to infrastructure administration and support. Experience with Windows Server, Microsoft Azure, Infrastructure as Code tools, backup platforms, DAMS environments or archive systems would be advantageous. How You'll Work You'll work closely with colleagues across IT and AV Services, Collections, Digital Media, Retail and Admissions, helping to deliver reliable technology services across the organisation. The role combines hands-on technical work with stakeholder engagement, project delivery and continuous improvement activities. You'll also work with external suppliers and specialist partners, helping to shape and support technology solutions that meet the needs of the museum and its collections. What Success Looks Like (First 6-12 Months) Develop a strong understanding of IWM's infrastructure, digital collections environment and operational priorities. Become a trusted technical expert within the Linux and infrastructure environment. Successfully support and maintain the systems underpinning the DAMS platform and associated storage infrastructure. Deliver improvements that strengthen system performance, resilience and security. Build effective relationships with colleagues, suppliers and stakeholders across the organisation. Contribute to infrastructure projects and long-term technology planning activities. To Apply If you feel you are a suitable candidate and would like to work for Imperial War Museum, please click apply to be redirected to our website to complete your application .
Aug 24, 2026
Full time
Linux Infrastructure Engineer Location: IWM Duxford Salary: £44,000 to £54,000 per annum Vacancy Type: Permanent, Full Time (36 hours per week) Closing Date: 6 of September 2026 At Imperial War Museums, we're driven by a shared purpose: helping people understand conflict and its impact on people's lives, from the First World War through to the present day. Our collections contain millions of items, stories and digital assets that preserve some of the most important moments in modern history. You'll join a collaborative team of technology professionals, curators, archivists and collection specialists who work together to protect and make these collections accessible for future generations. It's a unique opportunity to combine technical expertise with meaningful work that supports one of the world's leading museums of conflict. Why This Role Matters Behind every digital photograph, video recording, oral history and archived document is a technology infrastructure that keeps those assets secure, accessible and protected. As Linux and Infrastructure Engineer, you'll play a key role in supporting the systems that underpin IWM's Digital Asset Management System (DAMS) and wider digital collections environment. Your work will help ensure critical services remain reliable, resilient and secure, enabling colleagues, researchers and visitors to access and benefit from IWM's invaluable digital collections. What You'll Be Doing Support and administer Linux-based infrastructure, ensuring systems remain secure, available and performant. Maintain and develop the infrastructure supporting IWM's Digital Asset Management System and associated archive platforms. Manage storage environments, backups, replication and capacity planning activities to protect critical digital assets. Act as a senior technical escalation point for complex infrastructure, networking and system issues. Support security, patching and compliance activities across the infrastructure estate. Contribute to infrastructure projects, service improvements and technology development initiatives. Work with external suppliers and internal stakeholders to deliver effective technical solutions. Maintain high-quality technical documentation, disaster recovery procedures and operational standards. What We're Looking For We'd love to hear from you if you have: Significant experience supporting and administering Linux environments at 3rd line level. Strong knowledge of Linux administration, including scripting, file systems, permissions and system monitoring. Experience with network file systems such as NFS and SMB. Experience managing storage platforms, backups, replication and capacity planning. Strong troubleshooting skills across servers, infrastructure and networking environments. Experience working with enterprise IT systems and supporting business-critical services. Excellent communication skills and the ability to work effectively with technical and non-technical stakeholders. Experience balancing operational support responsibilities alongside project work. A security-first approach to infrastructure administration and support. Experience with Windows Server, Microsoft Azure, Infrastructure as Code tools, backup platforms, DAMS environments or archive systems would be advantageous. How You'll Work You'll work closely with colleagues across IT and AV Services, Collections, Digital Media, Retail and Admissions, helping to deliver reliable technology services across the organisation. The role combines hands-on technical work with stakeholder engagement, project delivery and continuous improvement activities. You'll also work with external suppliers and specialist partners, helping to shape and support technology solutions that meet the needs of the museum and its collections. What Success Looks Like (First 6-12 Months) Develop a strong understanding of IWM's infrastructure, digital collections environment and operational priorities. Become a trusted technical expert within the Linux and infrastructure environment. Successfully support and maintain the systems underpinning the DAMS platform and associated storage infrastructure. Deliver improvements that strengthen system performance, resilience and security. Build effective relationships with colleagues, suppliers and stakeholders across the organisation. Contribute to infrastructure projects and long-term technology planning activities. To Apply If you feel you are a suitable candidate and would like to work for Imperial War Museum, please click apply to be redirected to our website to complete your application .
Role: IT Support Engineer Salary: £35,000 to £40,000 + Bonus + Excellent Benefits Location: London (Office based) Working Hours: 8:30am to 4:30pm or 9:00am to 5:00pm An established insurance organisation is looking for an enthusiastic IT Support Engineer to join its internal IT team. This is an excellent opportunity for an IT Support Engineer looking to move beyond a traditional support role. Alongside supporting users and maintaining core infrastructure, the IT Support Engineer be heavily involved in a wide variety of infrastructure and cloud projects, giving you exposure to technologies and responsibilities that are often reserved for more senior engineers. The IT Support Engineer will work across Microsoft technologies, virtualisation and infrastructure, helping deliver projects including cloud migration, system upgrades and security enhancements while receiving ongoing training and funded certifications to support your career progression. Responsibilities - IT Support Engineer Deliver 1st, 2nd and 3rd line support across Microsoft infrastructure and business systems. Administer Microsoft 365, Active Directory and Microsoft Intune. Play a key role in infrastructure projects including system upgrades, cloud migration initiatives, platform improvements and technology refreshes. Configure and manage Microsoft Intune, including device enrolment, application deployment, Data Loss Prevention and security policies. Manage user accounts, permissions, access requests and Group Policies. Support Hyper V, VMware and virtualised environments. Perform patching, maintenance and infrastructure optimisation. Support networking, telephony and wider infrastructure technologies. Work closely with infrastructure, development and application teams on business improvement projects. Essential Skills - IT Support Engineer Commercial experience administering Microsoft 365 Strong Active Directory administration experience, including Group Policy management Experience supporting Microsoft Intune Working knowledge of Microsoft Entra ID Experience providing 2nd and 3rd line IT support Excellent troubleshooting and customer service skills Desirable Skills - IT Support Engineer VMware or Hyper V Microsoft 365 migration projects Intune device enrolment, application control and Data Loss Prevention 3CX or other VoIP platforms Linux Networking If you are interested in this role then please apply with a copy of your most up to date CV.
Aug 24, 2026
Full time
Role: IT Support Engineer Salary: £35,000 to £40,000 + Bonus + Excellent Benefits Location: London (Office based) Working Hours: 8:30am to 4:30pm or 9:00am to 5:00pm An established insurance organisation is looking for an enthusiastic IT Support Engineer to join its internal IT team. This is an excellent opportunity for an IT Support Engineer looking to move beyond a traditional support role. Alongside supporting users and maintaining core infrastructure, the IT Support Engineer be heavily involved in a wide variety of infrastructure and cloud projects, giving you exposure to technologies and responsibilities that are often reserved for more senior engineers. The IT Support Engineer will work across Microsoft technologies, virtualisation and infrastructure, helping deliver projects including cloud migration, system upgrades and security enhancements while receiving ongoing training and funded certifications to support your career progression. Responsibilities - IT Support Engineer Deliver 1st, 2nd and 3rd line support across Microsoft infrastructure and business systems. Administer Microsoft 365, Active Directory and Microsoft Intune. Play a key role in infrastructure projects including system upgrades, cloud migration initiatives, platform improvements and technology refreshes. Configure and manage Microsoft Intune, including device enrolment, application deployment, Data Loss Prevention and security policies. Manage user accounts, permissions, access requests and Group Policies. Support Hyper V, VMware and virtualised environments. Perform patching, maintenance and infrastructure optimisation. Support networking, telephony and wider infrastructure technologies. Work closely with infrastructure, development and application teams on business improvement projects. Essential Skills - IT Support Engineer Commercial experience administering Microsoft 365 Strong Active Directory administration experience, including Group Policy management Experience supporting Microsoft Intune Working knowledge of Microsoft Entra ID Experience providing 2nd and 3rd line IT support Excellent troubleshooting and customer service skills Desirable Skills - IT Support Engineer VMware or Hyper V Microsoft 365 migration projects Intune device enrolment, application control and Data Loss Prevention 3CX or other VoIP platforms Linux Networking If you are interested in this role then please apply with a copy of your most up to date CV.
Proposals Co-ordinator (Nuclear)- Leatherhead (hybrid working) Leatherhead, Surrey Proposals Co-ordinator (Nuclear) Leatherhead Hybrid working - 3 days in the office, 2 days remotely. Please advise hourly Ltd company Outside IR35 - Subject to QDOS assessment Start Date - ASAP Project - Nuclear Duration - 3 - 6 months Job description : - In the civil nuclear sector, KBR primarily delivers programme management, engineering, project delivery, systems integration, technical consultancy, and decommissioning support. Our work spans the full nuclear lifecycle, from new build projects through operations, waste management and decommissioning. Our Leatherhead office is seeking an experienced Proposals Coordinator to support the growth of our Civil Nuclear business unit. The Proposals Coordinator reports to the Proposal Manager (Nuclear) and forms part of the pursuit team that works closely with sales (business development) and operations (project manager) in ensuring we offer creative, client-focused and winning proposals Roles & Responsibilities Support the proposal team throughout the bid lifecycle, from receipt of the Invitation to Tender (ITT) through to final submission. Coordinate the preparation, review and submission of bids, PQQs, SQs, framework responses and capability statements for UK nuclear and government opportunities. Prepare proposal templates and formatting to ensure compliance with client requirements and corporate branding. Manage document production activities including formatting, proofreading, version control and quality assurance of proposal documents. Track reviewer comments and coordinate the incorporation of feedback during proposal development Prepare and maintain bid documentation in accordance with corporate branding, client requirements and nuclear-sector quality standards. Maintain proposal schedules, action trackers, tender clarification logs and submission plans to ensure deadlines are achieved Arrange and support proposal kick-off meetings, reviews, workshops, and lessons learned sessions Support registrations and submissions through client procurement and e-sourcing portals, including Ariba, Jaggaer, Achilles, GCA and other nuclear-industry and government procurement systems. Assist with bid compliance reviews to ensure responses fully address tender requirements, evaluation criteria and mandatory submission requirements. Coordinate inputs from technical, commercial, legal, quality, HSE and supply chain stakeholders from inside the organisation and partners / 3rd parties Maintain and develop the proposal knowledge library, including nuclear project references, case studies, CVs, organisational charts and standard company information. Support lessons learned activities and continuous improvement initiatives across the proposals function. Assist with opportunity tracking, pipeline reporting, and bid governance activities Ensure all bid activities are undertaken with a strong focus on quality, governance, security and confidentiality. Experience and Competencies: Nuclear and Government Bids Relevant: Familiarity with nuclear industry and government procurement processes, terminology, and bid requirement framework, particularly in UK. Understanding of nuclear cybersecurity culture principles and the importance of quality, traceability and compliance. Experience of working with partners and 3rd parties in a regulated engineering, energy, defence or infrastructure environment. Previous experience supporting bids for UK nuclear clients such as Sizewell C, Sellafield Ltd, Nuclear Restoration Services, EDF, Rolls-Royce SMR or related organisations would be advantageous. General: Effectively prioritises workload and manages multiple competing deadlines. Maintains attention to detail while working in a fast-paced environment. Demonstrates strong time management and coordination skills. Builds productive working relationships across multi-disciplinary teams. Communicates clearly and professionally with stakeholders at all levels. Confidently coordinates meetings, workshops, and review activities. Maintains high standards of accuracy and document quality. Follows established processes and governance requirements. Ensures proposal submissions meet client instructions and compliance requirements. Proactively identifies issues and works collaboratively to resolve them. Demonstrates a positive, flexible, and solutions-focused approach. Willingly takes ownership of tasks and follows them through to completion. Proficient in Microsoft Office 365 applications. Experience using SharePoint and document collaboration tools. Comfortable working with databases, trackers, and reporting tools. Requirements Essential - UK national, solo nationality At least 5 years' experience in bid management, preferably in the nuclear and government sector Minimum requirement of three days in the office with flexibility to do extended hours to meet bid submission deadlines. Advanced Microsoft Word skills, strong written English and attention to detail are essential for this role.
Aug 24, 2026
Full time
Proposals Co-ordinator (Nuclear)- Leatherhead (hybrid working) Leatherhead, Surrey Proposals Co-ordinator (Nuclear) Leatherhead Hybrid working - 3 days in the office, 2 days remotely. Please advise hourly Ltd company Outside IR35 - Subject to QDOS assessment Start Date - ASAP Project - Nuclear Duration - 3 - 6 months Job description : - In the civil nuclear sector, KBR primarily delivers programme management, engineering, project delivery, systems integration, technical consultancy, and decommissioning support. Our work spans the full nuclear lifecycle, from new build projects through operations, waste management and decommissioning. Our Leatherhead office is seeking an experienced Proposals Coordinator to support the growth of our Civil Nuclear business unit. The Proposals Coordinator reports to the Proposal Manager (Nuclear) and forms part of the pursuit team that works closely with sales (business development) and operations (project manager) in ensuring we offer creative, client-focused and winning proposals Roles & Responsibilities Support the proposal team throughout the bid lifecycle, from receipt of the Invitation to Tender (ITT) through to final submission. Coordinate the preparation, review and submission of bids, PQQs, SQs, framework responses and capability statements for UK nuclear and government opportunities. Prepare proposal templates and formatting to ensure compliance with client requirements and corporate branding. Manage document production activities including formatting, proofreading, version control and quality assurance of proposal documents. Track reviewer comments and coordinate the incorporation of feedback during proposal development Prepare and maintain bid documentation in accordance with corporate branding, client requirements and nuclear-sector quality standards. Maintain proposal schedules, action trackers, tender clarification logs and submission plans to ensure deadlines are achieved Arrange and support proposal kick-off meetings, reviews, workshops, and lessons learned sessions Support registrations and submissions through client procurement and e-sourcing portals, including Ariba, Jaggaer, Achilles, GCA and other nuclear-industry and government procurement systems. Assist with bid compliance reviews to ensure responses fully address tender requirements, evaluation criteria and mandatory submission requirements. Coordinate inputs from technical, commercial, legal, quality, HSE and supply chain stakeholders from inside the organisation and partners / 3rd parties Maintain and develop the proposal knowledge library, including nuclear project references, case studies, CVs, organisational charts and standard company information. Support lessons learned activities and continuous improvement initiatives across the proposals function. Assist with opportunity tracking, pipeline reporting, and bid governance activities Ensure all bid activities are undertaken with a strong focus on quality, governance, security and confidentiality. Experience and Competencies: Nuclear and Government Bids Relevant: Familiarity with nuclear industry and government procurement processes, terminology, and bid requirement framework, particularly in UK. Understanding of nuclear cybersecurity culture principles and the importance of quality, traceability and compliance. Experience of working with partners and 3rd parties in a regulated engineering, energy, defence or infrastructure environment. Previous experience supporting bids for UK nuclear clients such as Sizewell C, Sellafield Ltd, Nuclear Restoration Services, EDF, Rolls-Royce SMR or related organisations would be advantageous. General: Effectively prioritises workload and manages multiple competing deadlines. Maintains attention to detail while working in a fast-paced environment. Demonstrates strong time management and coordination skills. Builds productive working relationships across multi-disciplinary teams. Communicates clearly and professionally with stakeholders at all levels. Confidently coordinates meetings, workshops, and review activities. Maintains high standards of accuracy and document quality. Follows established processes and governance requirements. Ensures proposal submissions meet client instructions and compliance requirements. Proactively identifies issues and works collaboratively to resolve them. Demonstrates a positive, flexible, and solutions-focused approach. Willingly takes ownership of tasks and follows them through to completion. Proficient in Microsoft Office 365 applications. Experience using SharePoint and document collaboration tools. Comfortable working with databases, trackers, and reporting tools. Requirements Essential - UK national, solo nationality At least 5 years' experience in bid management, preferably in the nuclear and government sector Minimum requirement of three days in the office with flexibility to do extended hours to meet bid submission deadlines. Advanced Microsoft Word skills, strong written English and attention to detail are essential for this role.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. Introduction This role is part of our Saab Seaeye business unit in Fareham. We are looking for an experienced Compliance Engineer to join our underwater robotics business in Fareham. The role will be tasked with the following: To ensure compliance of Saab Seaeye's designs and products to applicable standards and regulations. To work with minimal supervision on your own and/or within project teams, directing and managing others within the Compliance domain, co-ordinate compliance activities between the Engineering Department, other areas of the business and external organisations. Key Responsibilities: Control and maintain compliance of the company's products to applicable national and international regulatory standards including EU Directives (CE), UL and FCC, and industry standards and guidelines including DNV, Norsok, IMCA and Lloyds Register Create and maintain technical files and declarations that satisfy the requirements of the above standards and directives Monitor and report on new and updated regulations and standards and their impacts on the company's products Liaise directly with internal development and production teams and external test laboratories and notified bodies to plan, co-ordinate and execute test accreditation activities Analyse internal and external test results and reports, and use the findings to generate updated compliance verification and test plans and provide guidance to design engineering teams to help them to deliver compliant product solutions Report on and present product compliance status to internal stakeholders and auditors Create technical compliance assessments in response to end user contractual requirements Contribute to design review and the release of new products and product upgrades to ensure that all new products are developed in a manner that is suitable for standards accreditation Take part in the engineering change process to ensure ongoing product compliance Contribute to the continual development and improvement of the department's processes and procedures and the sharing of knowledge and best practice as required National and (occasional) international travel in support of the company's objectives Conduct activities in a professional manner Continually improve personal skills through training and awareness To undertake any other duties as appropriate within their competence, as required by their Supervisor or Manager from time to time Qualifications and Skills: Essential Bachelor's degree, graduate certificate or Diploma in in Electrical / Electronic Engineering Working knowledge EN 61010 and EN 60204 LVD safety standards Working knowledge of EMC standards and directives for CE / FCC Working knowledge of Environmental testing associated with requirements under CE LVD safety standards Understanding of mechanical principles associated with manufactured components / assemblies Working knowledge of electronic systems / assemblies in relation to component recognition, PCB's, Wiring Self-starter able to prioritise workload in relation to set priorities in relation to project aspects, and to deliver assigned standard work Able to work as an individual, and as part of a team delivering with equal performance Personable and approachable Confident to interact with 3rd party service providers representing the business Confident to interact with all levels of staff within the business including senior managers & directors Desirable In depth knowledge of PCB layout and manufacturing systems Understanding of creepage 'n' clearance requirements in relation to Pollution degree levels In depth knowledge of reviewing designs to determine critical components In depth knowledge of insulation barrier requirements within an electrical design In depth knowledge of EMC principles and requirement of the testing for immunity & emissions levels to IEC 61000 standards Exposure to working with marine products under EN 60945 (Metallic hulled ships) Working knowledge / in depth knowledge of DNV Rules as applied to Metallic hulled ships and associated on board equipment Working knowledge of other maritime organisational rules / directives / standards e.g. Norsok, IMCA and Lloyds Register In depth knowledge of mechanical principles / design / manufacture By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Aug 24, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. Introduction This role is part of our Saab Seaeye business unit in Fareham. We are looking for an experienced Compliance Engineer to join our underwater robotics business in Fareham. The role will be tasked with the following: To ensure compliance of Saab Seaeye's designs and products to applicable standards and regulations. To work with minimal supervision on your own and/or within project teams, directing and managing others within the Compliance domain, co-ordinate compliance activities between the Engineering Department, other areas of the business and external organisations. Key Responsibilities: Control and maintain compliance of the company's products to applicable national and international regulatory standards including EU Directives (CE), UL and FCC, and industry standards and guidelines including DNV, Norsok, IMCA and Lloyds Register Create and maintain technical files and declarations that satisfy the requirements of the above standards and directives Monitor and report on new and updated regulations and standards and their impacts on the company's products Liaise directly with internal development and production teams and external test laboratories and notified bodies to plan, co-ordinate and execute test accreditation activities Analyse internal and external test results and reports, and use the findings to generate updated compliance verification and test plans and provide guidance to design engineering teams to help them to deliver compliant product solutions Report on and present product compliance status to internal stakeholders and auditors Create technical compliance assessments in response to end user contractual requirements Contribute to design review and the release of new products and product upgrades to ensure that all new products are developed in a manner that is suitable for standards accreditation Take part in the engineering change process to ensure ongoing product compliance Contribute to the continual development and improvement of the department's processes and procedures and the sharing of knowledge and best practice as required National and (occasional) international travel in support of the company's objectives Conduct activities in a professional manner Continually improve personal skills through training and awareness To undertake any other duties as appropriate within their competence, as required by their Supervisor or Manager from time to time Qualifications and Skills: Essential Bachelor's degree, graduate certificate or Diploma in in Electrical / Electronic Engineering Working knowledge EN 61010 and EN 60204 LVD safety standards Working knowledge of EMC standards and directives for CE / FCC Working knowledge of Environmental testing associated with requirements under CE LVD safety standards Understanding of mechanical principles associated with manufactured components / assemblies Working knowledge of electronic systems / assemblies in relation to component recognition, PCB's, Wiring Self-starter able to prioritise workload in relation to set priorities in relation to project aspects, and to deliver assigned standard work Able to work as an individual, and as part of a team delivering with equal performance Personable and approachable Confident to interact with 3rd party service providers representing the business Confident to interact with all levels of staff within the business including senior managers & directors Desirable In depth knowledge of PCB layout and manufacturing systems Understanding of creepage 'n' clearance requirements in relation to Pollution degree levels In depth knowledge of reviewing designs to determine critical components In depth knowledge of insulation barrier requirements within an electrical design In depth knowledge of EMC principles and requirement of the testing for immunity & emissions levels to IEC 61000 standards Exposure to working with marine products under EN 60945 (Metallic hulled ships) Working knowledge / in depth knowledge of DNV Rules as applied to Metallic hulled ships and associated on board equipment Working knowledge of other maritime organisational rules / directives / standards e.g. Norsok, IMCA and Lloyds Register In depth knowledge of mechanical principles / design / manufacture By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Do you want to join one of the most technical design consultancies in Scotland? Can you produce high calibre models and drawings? Are you experienced on infrastructure projects? Then join COWI, to be outstanding together. Create Solutions that will enable a better tomorrow To enhance our Digital Delivery team, we are looking for a Principal BIM Lead to join us. Working from our offices in Glasgow, Derby, York, London, or Bristol, you'll be providing advice and support to internal and external supply chain/stakeholders and enforce consistent and compliant use of Digital Tools to align with or inform the production of Exchange Information Requirements and BIM Execution Plans. Developing, Updating or maintaining software interfaces between project, client and 3rd party systems. Your key responsibilities will be: Driving the production and delivery of high-quality 3D models and 2D drawings in accordance with COWI's standards and any project-specific standards agreed with our clients. Supporting the delivery of/developing detailed multi-disciplinary models, knowledge of Asset Tagging required, as well as the development of families/component libraries. Implementing/running the coordination of multidisciplinary teams by ensuring models are fully integrated. Assisting discipline leads by providing technical support and expertise throughout project lifecycles. Implementing/running automated scripts and tools to enhance workflows and improve project efficiency. Assisting and advising on and ensuring projects are set-up effectively with respect to software, tools, and processes. Taking an engaged approach in training and developing colleagues across the business and junior members of the Digital Delivery Discipline Team, ensuring their advancement and skill-building on various projects, as well as acting as a Key Specialist and perform a lead role across Teams and Projects. Providing key specialist support to the Discipline Management Team in the development of internal Processes. Maintaining a positive and enthusiastic attitude towards checking and a business-mindset towards quality. Your skills. Our team. Together we design the future The first step to success in this role is that you are eager to collaborate with the people around you, whether they are colleagues, partners, or customers. Developing ties with others is something you do by acting respectfully and delivering on your promises. And you never get set in your ways but keep exploring new insights and ways to improve. On top of that, you'll have: Previous experience of supporting projects within the digital production, compliance and handover stages. Experience in coordinating with multidisciplinary teams and integrating designs. Knowledge of programming languages and visual programming: Python, C#, Dynamo, Grasshopper etc. Implementation and oversight of the above in projects. Experience with implementing/overseeing the use of interfacing software for clash avoidance, clash detection and coordination activities. Experience of working with Common Data Environments (CDE) specifically ProjectWise and Autodesk Construction Cloud (ACC). Extensive experience and comprehensive understanding of working with and the application of multiple software platforms (including Revit, Tekla and/or Bentley OpenBuildings Designer) on UK infrastructure projects, especially in in a multi-disciplinary environment. An HNC or higher education in Civil Engineering or a related field and Professionally Qualified to EngTech (MICE or TMIET). Enhanced communication skills and the ability to work collaboratively with engineers, discipline leads, and project managers. Demonstrable experience of working with the Information Management Initiative IMI (formerly the UK BIM Framework - delivering Projects using the framework provided by ISO19650) and working in UK BIM Project Delivery Roles. Thought leader, with a drive and vision to support COWI UK on its digital delivery journey resulting in consistent and efficient project outcomes that meet client needs. A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers. We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home. With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you and a contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at . Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Aug 24, 2026
Full time
Do you want to join one of the most technical design consultancies in Scotland? Can you produce high calibre models and drawings? Are you experienced on infrastructure projects? Then join COWI, to be outstanding together. Create Solutions that will enable a better tomorrow To enhance our Digital Delivery team, we are looking for a Principal BIM Lead to join us. Working from our offices in Glasgow, Derby, York, London, or Bristol, you'll be providing advice and support to internal and external supply chain/stakeholders and enforce consistent and compliant use of Digital Tools to align with or inform the production of Exchange Information Requirements and BIM Execution Plans. Developing, Updating or maintaining software interfaces between project, client and 3rd party systems. Your key responsibilities will be: Driving the production and delivery of high-quality 3D models and 2D drawings in accordance with COWI's standards and any project-specific standards agreed with our clients. Supporting the delivery of/developing detailed multi-disciplinary models, knowledge of Asset Tagging required, as well as the development of families/component libraries. Implementing/running the coordination of multidisciplinary teams by ensuring models are fully integrated. Assisting discipline leads by providing technical support and expertise throughout project lifecycles. Implementing/running automated scripts and tools to enhance workflows and improve project efficiency. Assisting and advising on and ensuring projects are set-up effectively with respect to software, tools, and processes. Taking an engaged approach in training and developing colleagues across the business and junior members of the Digital Delivery Discipline Team, ensuring their advancement and skill-building on various projects, as well as acting as a Key Specialist and perform a lead role across Teams and Projects. Providing key specialist support to the Discipline Management Team in the development of internal Processes. Maintaining a positive and enthusiastic attitude towards checking and a business-mindset towards quality. Your skills. Our team. Together we design the future The first step to success in this role is that you are eager to collaborate with the people around you, whether they are colleagues, partners, or customers. Developing ties with others is something you do by acting respectfully and delivering on your promises. And you never get set in your ways but keep exploring new insights and ways to improve. On top of that, you'll have: Previous experience of supporting projects within the digital production, compliance and handover stages. Experience in coordinating with multidisciplinary teams and integrating designs. Knowledge of programming languages and visual programming: Python, C#, Dynamo, Grasshopper etc. Implementation and oversight of the above in projects. Experience with implementing/overseeing the use of interfacing software for clash avoidance, clash detection and coordination activities. Experience of working with Common Data Environments (CDE) specifically ProjectWise and Autodesk Construction Cloud (ACC). Extensive experience and comprehensive understanding of working with and the application of multiple software platforms (including Revit, Tekla and/or Bentley OpenBuildings Designer) on UK infrastructure projects, especially in in a multi-disciplinary environment. An HNC or higher education in Civil Engineering or a related field and Professionally Qualified to EngTech (MICE or TMIET). Enhanced communication skills and the ability to work collaboratively with engineers, discipline leads, and project managers. Demonstrable experience of working with the Information Management Initiative IMI (formerly the UK BIM Framework - delivering Projects using the framework provided by ISO19650) and working in UK BIM Project Delivery Roles. Thought leader, with a drive and vision to support COWI UK on its digital delivery journey resulting in consistent and efficient project outcomes that meet client needs. A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers. We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home. With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you and a contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at . Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job title: DV Cleared 4th Line Cloud Engineer Location: Basingstoke 5 days onsite Duration: 6 months Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leader in innovative technology solutions, is hiring for a talented 4th Line Cloud Engineer to join a dedicated team supporting high-profile users on the project. This is an exciting opportunity to work in a dynamic environment, delivering impactful solutions that contribute to building trust and sustainability through technology. What you'll be doing: Responding to complex escalations from 3rd Line engineers and assisting in problem management investigations Managing VMware products and associated monitoring tools such as vCenter, ESXi, SDDC Manager, and Solarwinds Automating manual tasks to improve efficiency and minimise downtime Identifying single points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such as SCOM or Solarwinds Cloud capacity management skills, e.g., Aria Ops Strong understanding of Active Directory Domain Services (Windows 2019 or newer, DNS) Virtual networking experience in cloud environments and multi-tenant management Proven ability to handle high-profile escalations and provide technical leadership DV clearance and UK sole nationality required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take on a challenging role with a forward-thinking organisation, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 23, 2026
Contractor
Job title: DV Cleared 4th Line Cloud Engineer Location: Basingstoke 5 days onsite Duration: 6 months Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leader in innovative technology solutions, is hiring for a talented 4th Line Cloud Engineer to join a dedicated team supporting high-profile users on the project. This is an exciting opportunity to work in a dynamic environment, delivering impactful solutions that contribute to building trust and sustainability through technology. What you'll be doing: Responding to complex escalations from 3rd Line engineers and assisting in problem management investigations Managing VMware products and associated monitoring tools such as vCenter, ESXi, SDDC Manager, and Solarwinds Automating manual tasks to improve efficiency and minimise downtime Identifying single points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such as SCOM or Solarwinds Cloud capacity management skills, e.g., Aria Ops Strong understanding of Active Directory Domain Services (Windows 2019 or newer, DNS) Virtual networking experience in cloud environments and multi-tenant management Proven ability to handle high-profile escalations and provide technical leadership DV clearance and UK sole nationality required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take on a challenging role with a forward-thinking organisation, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
3rd Line IT Engineer Location: Cheltenham (Hybrid) Salary: Up to £45,000 Job Type: Permanent, Full-Time About the Role Our client, an established and growing Managed Service Provider, is looking for an experienced 3rd Line IT Engineer to join their technical team. This is a fantastic opportunity to work on a mix of high-level support, infrastructure projects and cloud technologies, while benefiting from ongoing training and genuine career progression. What You'll Do: Provide 3rd line support and act as an escalation point for complex issues Support Microsoft 365, Windows Server, Azure and Active Directory environments Deliver infrastructure upgrades, cloud migrations and technical projects Troubleshoot networking, virtualisation and security-related issues Mentor junior engineers and contribute to service improvements What We're Looking For: Previous experience in a 3rd Line Support or Senior IT Engineer role MSP experience is highly desirable Strong knowledge of Microsoft 365, Windows Server, Azure and Active Directory Good networking knowledge (DNS, DHCP, TCP/IP, VPNs) Excellent troubleshooting, communication and customer service skills Why Join? Salary up to £45,000 Hybrid working Ongoing training and paid certifications Clear career progression Exposure to cloud and infrastructure projects Supportive, collaborative team Apply now to join a growing MSP where you'll work with modern technologies and continue developing your career.
Aug 23, 2026
Full time
3rd Line IT Engineer Location: Cheltenham (Hybrid) Salary: Up to £45,000 Job Type: Permanent, Full-Time About the Role Our client, an established and growing Managed Service Provider, is looking for an experienced 3rd Line IT Engineer to join their technical team. This is a fantastic opportunity to work on a mix of high-level support, infrastructure projects and cloud technologies, while benefiting from ongoing training and genuine career progression. What You'll Do: Provide 3rd line support and act as an escalation point for complex issues Support Microsoft 365, Windows Server, Azure and Active Directory environments Deliver infrastructure upgrades, cloud migrations and technical projects Troubleshoot networking, virtualisation and security-related issues Mentor junior engineers and contribute to service improvements What We're Looking For: Previous experience in a 3rd Line Support or Senior IT Engineer role MSP experience is highly desirable Strong knowledge of Microsoft 365, Windows Server, Azure and Active Directory Good networking knowledge (DNS, DHCP, TCP/IP, VPNs) Excellent troubleshooting, communication and customer service skills Why Join? Salary up to £45,000 Hybrid working Ongoing training and paid certifications Clear career progression Exposure to cloud and infrastructure projects Supportive, collaborative team Apply now to join a growing MSP where you'll work with modern technologies and continue developing your career.
Select how often (in days) to receive an alert: Location: Tufnell Park HV Power Depot, London Underground Ltd Company: TfL, GLA or OPDC Welcome to Transport for London Careers Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service. It all adds up to make Transport for London a great place to develop your career. Here you can start your journey! Key Information Job title - HV Power Plant Fitter Grade - P3A1 Salary- £66,370.00 Location - Tufnell Park HV Power Depot Contract Type - Permanent- London Underground. Overview of project/role This role is responsible for undertaking maintenance, servicing, breakdown and fault repair of all Substation plant and equipment across the whole of London Underground's HV Power Distribution Network. To ensure that the assets are maintained in accordance with set specifications to meet safety and operational criteria in order to provide an efficient and continuous power supplies to the London Underground railway system. The HV Power Plant Fitter role is an equal split of electrical and mechanical disciplines. Key Accountabilities Maintain, service, repair, disassemble & re-build and re-calibrate all substation plant, including High Voltage, Low Voltage and DC switchgear, Signalling systems, Frequency Changers, batteries & chargers, Rectifiers, Transformers, rotating plant, Power Quality equipment including SVCs and Harmonic filters, Off Line Battery Inverters (OLBI) and all other substation equipment. Diagnose and eliminate electrical and mechanical faults on all substation plant, wiring and control. Use and apply the content of technical documents, manuals, diagrams, drawings to plant and systems. To act as Site Person in Charge (SPIC) as required for both HV Power and 3rd party works. To declare substation plant fit/ unfit for service. Follow the instructions of others when switching plant equipment on or off. Undertake advanced condition monitoring techniques, thermal imaging, trip profiling, DC DAOL testing, Ductoring, IR testing etc. Undertake lifting, slinging and rigging lifting operation of heavy plant & equipment. To prepare and submit reports on faults and plant breakdowns attended. The job holder is required to drive company vehicles, clean them and carry out vehicle checks as required. Skills, Knowledge & Experience Skills Fitters are required to demonstrate both mechanical skills as well as a sound knowledge of batteries and chargers, standby power supplies, three phase ac electrical supplies, transformer principles, AC & DC switchgear operation and the fundamentals of circuit protection and earthing arrangements. During the probationary period there will be a Low Voltage Assessment. The assessment will be by written exam in the classroom and on site (practical safety critical assessment). The job holder will be required to renew their license every three years by means of reassessment, this process will in turn be supported by HV Power's competency and capability policies. Knowledge Completed an indentured or modern apprenticeship in Power, Electrical or Mechanical roles. Have an Electrical, Mechanical or Power Engineering technical qualification or equivalent. Be proficient in the use of electrical test equipment used to determine the condition of plant & equipment Have relevant electrical or mechanical experience (fitting skills) The ability to understand technical drawings Have a full clean driving licence. Sound electrical knowledge of DC battery supplies, three phase AC electrical supplies, transformer principles, the fundamentals of circuit protection and earthing arrangements is desired. Experience Position holders must have completed an indentured or modern apprenticeship in Power, Electrical or Mechanical role. Time served in a Power, Electrical or Mechanical environment would be a requirement Vetting Process At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter ( ) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn't match or can't be verified, we may not be able to move forward with your application, but we'll always treat you with transparency, respect, and clear communication throughout. Equality, diversity and inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. Benefits In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: Final salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket 29 days annual leave plus public and bank holidays TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow Private healthcare discounted scheme (optional) Tax-efficient cycle-to-work programme Retail, health, leisure and travel offers Discounted Eurostar travel We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. All offers of employment are subject to satisfactory right to work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role. Please note this job is Safety Critical, and successful candidate would be subject to pre-employment drugs and alcohol test and ongoing random testing in compliance with LU Standards.
Aug 23, 2026
Full time
Select how often (in days) to receive an alert: Location: Tufnell Park HV Power Depot, London Underground Ltd Company: TfL, GLA or OPDC Welcome to Transport for London Careers Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service. It all adds up to make Transport for London a great place to develop your career. Here you can start your journey! Key Information Job title - HV Power Plant Fitter Grade - P3A1 Salary- £66,370.00 Location - Tufnell Park HV Power Depot Contract Type - Permanent- London Underground. Overview of project/role This role is responsible for undertaking maintenance, servicing, breakdown and fault repair of all Substation plant and equipment across the whole of London Underground's HV Power Distribution Network. To ensure that the assets are maintained in accordance with set specifications to meet safety and operational criteria in order to provide an efficient and continuous power supplies to the London Underground railway system. The HV Power Plant Fitter role is an equal split of electrical and mechanical disciplines. Key Accountabilities Maintain, service, repair, disassemble & re-build and re-calibrate all substation plant, including High Voltage, Low Voltage and DC switchgear, Signalling systems, Frequency Changers, batteries & chargers, Rectifiers, Transformers, rotating plant, Power Quality equipment including SVCs and Harmonic filters, Off Line Battery Inverters (OLBI) and all other substation equipment. Diagnose and eliminate electrical and mechanical faults on all substation plant, wiring and control. Use and apply the content of technical documents, manuals, diagrams, drawings to plant and systems. To act as Site Person in Charge (SPIC) as required for both HV Power and 3rd party works. To declare substation plant fit/ unfit for service. Follow the instructions of others when switching plant equipment on or off. Undertake advanced condition monitoring techniques, thermal imaging, trip profiling, DC DAOL testing, Ductoring, IR testing etc. Undertake lifting, slinging and rigging lifting operation of heavy plant & equipment. To prepare and submit reports on faults and plant breakdowns attended. The job holder is required to drive company vehicles, clean them and carry out vehicle checks as required. Skills, Knowledge & Experience Skills Fitters are required to demonstrate both mechanical skills as well as a sound knowledge of batteries and chargers, standby power supplies, three phase ac electrical supplies, transformer principles, AC & DC switchgear operation and the fundamentals of circuit protection and earthing arrangements. During the probationary period there will be a Low Voltage Assessment. The assessment will be by written exam in the classroom and on site (practical safety critical assessment). The job holder will be required to renew their license every three years by means of reassessment, this process will in turn be supported by HV Power's competency and capability policies. Knowledge Completed an indentured or modern apprenticeship in Power, Electrical or Mechanical roles. Have an Electrical, Mechanical or Power Engineering technical qualification or equivalent. Be proficient in the use of electrical test equipment used to determine the condition of plant & equipment Have relevant electrical or mechanical experience (fitting skills) The ability to understand technical drawings Have a full clean driving licence. Sound electrical knowledge of DC battery supplies, three phase AC electrical supplies, transformer principles, the fundamentals of circuit protection and earthing arrangements is desired. Experience Position holders must have completed an indentured or modern apprenticeship in Power, Electrical or Mechanical role. Time served in a Power, Electrical or Mechanical environment would be a requirement Vetting Process At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter ( ) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn't match or can't be verified, we may not be able to move forward with your application, but we'll always treat you with transparency, respect, and clear communication throughout. Equality, diversity and inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. Benefits In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: Final salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket 29 days annual leave plus public and bank holidays TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow Private healthcare discounted scheme (optional) Tax-efficient cycle-to-work programme Retail, health, leisure and travel offers Discounted Eurostar travel We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. All offers of employment are subject to satisfactory right to work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role. Please note this job is Safety Critical, and successful candidate would be subject to pre-employment drugs and alcohol test and ongoing random testing in compliance with LU Standards.
Leidos Innovations UK Limited
Huntingdon, Cambridgeshire
Senior 3rd Line Infrastructure Engineer Location: Huntingdon, UK Clearance - High - DV 'Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs click apply for full job details
Aug 23, 2026
Full time
Senior 3rd Line Infrastructure Engineer Location: Huntingdon, UK Clearance - High - DV 'Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs click apply for full job details
