Threat Hunting & Detection Engineering Analyst Location: UK (Hybrid) Salary: Competitive + Excellent Benefits Threat Hunting & Detection Engineering Analyst A leading global technology consultancy is looking to hire a Threat Hunting & Detection Engineering Analyst to join its growing Cyber Security practice click apply for full job details
Aug 25, 2026
Full time
Threat Hunting & Detection Engineering Analyst Location: UK (Hybrid) Salary: Competitive + Excellent Benefits Threat Hunting & Detection Engineering Analyst A leading global technology consultancy is looking to hire a Threat Hunting & Detection Engineering Analyst to join its growing Cyber Security practice click apply for full job details
This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. . click apply for full job details
Aug 25, 2026
Full time
This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. . click apply for full job details
Business Analyst Outside IR35 Contract until 18th Dec. 2026 Crewe - Hybrid - 2-days per week We are recruiting for a Business Analyst to support complex, high-impact IT change initiatives within a fast-paced automotive and manufacturing environment. This contract role will focus on understanding business needs, shaping clear requirements, supporting solution design, and ensuring change activity delivers measurable value and practical outcomes. As a Business Analyst , you will work closely with stakeholders across IT, operational teams, suppliers and senior leadership, helping to turn business challenges into structured insights, clear requirements and actionable solutions. This is a role for someone confident, proactive and comfortable asking the right questions, challenging assumptions and bringing clarity to complex change. Key responsibilities: Lead end-to-end business analysis activity across complex IT change initiatives, from discovery through to delivery and benefits realisation. Elicit, analyse, document and manage high-quality requirements, ensuring they are clearly linked to business outcomes and value. Translate business problems into structured insights, process models, user stories, acceptance criteria and practical recommendations. Support business case development, including benefits definition, cost/benefit analysis and impact assessment. Work with stakeholders at all levels, including senior stakeholders, to clarify priorities, challenge constructively and drive alignment. Validate solution designs to ensure they meet business needs, expected outcomes and operational requirements. Define and assure non-functional requirements, including availability, performance, security, resilience, scalability, supportability and operational readiness. Apply systems thinking to understand upstream and downstream impacts across processes, applications, data, suppliers, operational teams and business outcomes. Work with third-party suppliers, delivery partners and systems integrators to ensure requirements are understood and outputs are validated. Produce clear, consistent and high-quality BA artefacts with strong traceability, governance and delivery confidence. Key skills and experience required: Strong experience delivering business analysis within complex IT change environments. Proven requirements engineering, process modelling, data analysis and solution evaluation skills. Experience working across both Agile and Waterfall delivery models. Confident creating user stories and acceptance criteria, including Given / When / Then acceptance criteria in GHERKIN format. Strong stakeholder management and communication skills, with the ability to influence without authority. Ability to manage ambiguity, challenge appropriately and bring structure to complex or conflicting requirements. Experience contributing to business cases, benefits definition, impact assessments and value-led delivery. Strong planning, organisation and prioritisation skills across multiple workstreams. Experience working with cloud, infrastructure, integration or enterprise systems would be highly beneficial. Exposure to digital transformation, multi-system change, legacy modernisation or process digitisation would be advantageous. Experience within manufacturing, automotive or another complex operational environment would be beneficial. Microsoft and SAP-based systems experience would be preferred. A recognised Business Analysis qualification from BCS or IIBA above entry or foundation level would be highly desirable. If you are an experienced Business Analyst with a strong background in complex IT change, stakeholder engagement and value-led delivery, this contract opportunity offers the chance to contribute to high-impact transformation activity within a complex operational environment. Please note, this role is deemed outside of IR35 - you will be operating as a Limited company Contractor.
Aug 25, 2026
Contractor
Business Analyst Outside IR35 Contract until 18th Dec. 2026 Crewe - Hybrid - 2-days per week We are recruiting for a Business Analyst to support complex, high-impact IT change initiatives within a fast-paced automotive and manufacturing environment. This contract role will focus on understanding business needs, shaping clear requirements, supporting solution design, and ensuring change activity delivers measurable value and practical outcomes. As a Business Analyst , you will work closely with stakeholders across IT, operational teams, suppliers and senior leadership, helping to turn business challenges into structured insights, clear requirements and actionable solutions. This is a role for someone confident, proactive and comfortable asking the right questions, challenging assumptions and bringing clarity to complex change. Key responsibilities: Lead end-to-end business analysis activity across complex IT change initiatives, from discovery through to delivery and benefits realisation. Elicit, analyse, document and manage high-quality requirements, ensuring they are clearly linked to business outcomes and value. Translate business problems into structured insights, process models, user stories, acceptance criteria and practical recommendations. Support business case development, including benefits definition, cost/benefit analysis and impact assessment. Work with stakeholders at all levels, including senior stakeholders, to clarify priorities, challenge constructively and drive alignment. Validate solution designs to ensure they meet business needs, expected outcomes and operational requirements. Define and assure non-functional requirements, including availability, performance, security, resilience, scalability, supportability and operational readiness. Apply systems thinking to understand upstream and downstream impacts across processes, applications, data, suppliers, operational teams and business outcomes. Work with third-party suppliers, delivery partners and systems integrators to ensure requirements are understood and outputs are validated. Produce clear, consistent and high-quality BA artefacts with strong traceability, governance and delivery confidence. Key skills and experience required: Strong experience delivering business analysis within complex IT change environments. Proven requirements engineering, process modelling, data analysis and solution evaluation skills. Experience working across both Agile and Waterfall delivery models. Confident creating user stories and acceptance criteria, including Given / When / Then acceptance criteria in GHERKIN format. Strong stakeholder management and communication skills, with the ability to influence without authority. Ability to manage ambiguity, challenge appropriately and bring structure to complex or conflicting requirements. Experience contributing to business cases, benefits definition, impact assessments and value-led delivery. Strong planning, organisation and prioritisation skills across multiple workstreams. Experience working with cloud, infrastructure, integration or enterprise systems would be highly beneficial. Exposure to digital transformation, multi-system change, legacy modernisation or process digitisation would be advantageous. Experience within manufacturing, automotive or another complex operational environment would be beneficial. Microsoft and SAP-based systems experience would be preferred. A recognised Business Analysis qualification from BCS or IIBA above entry or foundation level would be highly desirable. If you are an experienced Business Analyst with a strong background in complex IT change, stakeholder engagement and value-led delivery, this contract opportunity offers the chance to contribute to high-impact transformation activity within a complex operational environment. Please note, this role is deemed outside of IR35 - you will be operating as a Limited company Contractor.
Spectrum IT Recruitment
Milton Keynes, Buckinghamshire
SOC Engineer - Cyber Security Operations Up to £45,000 We're looking for a hands-on SOC Engineer to join a highly skilled Cyber Security Operations team, supporting customers across sectors including finance, manufacturing, utilities and retail. Your work will involve helping maintain security tooling, improve visibility, support incident response and automate security operations across critical infrastructure. The Role Operate, maintain and tune security monitoring and alerting platforms. Manage and optimise log ingestion and telemetry pipelines. Work with SOC Analysts to develop detection rules, alerts and playbooks. Support security incident investigation, response and containment. Automate repetitive SOC processes using scripting and automation. Onboard new systems and infrastructure into SOC monitoring. Support internal and customer cyber security engineering requirements. Maintain accurate technical documentation and operational procedures. Work with engineering teams to embed security monitoring into new infrastructure and services. Key Skills We're looking for experience across: Security monitoring, detection and response tooling PowerShell, Python or Bash Networking fundamentals - TCP/IP, DNS, firewalls and proxies Windows and Linux systems Log collection, monitoring and telemetry SOC, NOC or other 24/7 operational environments Detection logic, alert tuning and security playbooks Hybrid infrastructure - on-premises and cloud Security frameworks or structured detection methodologies About You You'll be a reliable, technically focused SOC Engineer with: Strong troubleshooting and analytical skills A proactive approach to security operations The ability to work effectively under pressure Good communication and documentation skills Flexibility to participate in an out-of-hours on-call rota The ability to obtain Security Clearance (SC) This is an excellent opportunity to join a technically strong SOC where you'll work across security engineering, detection, automation and incident response, while gaining exposure to a diverse range of enterprise environments. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 24, 2026
Full time
SOC Engineer - Cyber Security Operations Up to £45,000 We're looking for a hands-on SOC Engineer to join a highly skilled Cyber Security Operations team, supporting customers across sectors including finance, manufacturing, utilities and retail. Your work will involve helping maintain security tooling, improve visibility, support incident response and automate security operations across critical infrastructure. The Role Operate, maintain and tune security monitoring and alerting platforms. Manage and optimise log ingestion and telemetry pipelines. Work with SOC Analysts to develop detection rules, alerts and playbooks. Support security incident investigation, response and containment. Automate repetitive SOC processes using scripting and automation. Onboard new systems and infrastructure into SOC monitoring. Support internal and customer cyber security engineering requirements. Maintain accurate technical documentation and operational procedures. Work with engineering teams to embed security monitoring into new infrastructure and services. Key Skills We're looking for experience across: Security monitoring, detection and response tooling PowerShell, Python or Bash Networking fundamentals - TCP/IP, DNS, firewalls and proxies Windows and Linux systems Log collection, monitoring and telemetry SOC, NOC or other 24/7 operational environments Detection logic, alert tuning and security playbooks Hybrid infrastructure - on-premises and cloud Security frameworks or structured detection methodologies About You You'll be a reliable, technically focused SOC Engineer with: Strong troubleshooting and analytical skills A proactive approach to security operations The ability to work effectively under pressure Good communication and documentation skills Flexibility to participate in an out-of-hours on-call rota The ability to obtain Security Clearance (SC) This is an excellent opportunity to join a technically strong SOC where you'll work across security engineering, detection, automation and incident response, while gaining exposure to a diverse range of enterprise environments. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRC is faced with increasingly complex frauds committed by well-resourced and, often, digitally informed and aware criminal groups. This post sits within the CODE Digital Operations command that includes the Communications Data Unit (CDU) and the National Digital Investigation Unit (NDIU). This command recognises the importance and synergy between these two technical areas. This is an opportunity to join CODE Digital Operations during a crucial period of expansion, development of capability and impact. The National Digital Investigation Unit (NDIU) specialise in digital problem solving, drawing upon operational experience and pragmatic application of datasets, such as but not limited to Communications Data, Open Source Intelligence, vehicle telematics, ANPR data and digital forensics (handset downloads). Job description The NDIU is a team of Digital Investigators, which provide ongoing and dynamic operational advice and support to Risk Intelligence Service (RIS) and FIS case teams and wider internal 'customers' such as, the Priority Criminals Unit, Internal Investigations, Protected Persons Unit and the Operational Security network to name a few. Developing effective digital strategies is fundamental to NDIU assisting investigation teams to achieve meaningful operational outcomes. The NDIU is a national team, the role involves regular travel with overnight stays to attend training courses or work alongside colleagues, particularly within the first two years on the team. This is a fantastic opportunity to be part of a command that enhances HMRC's response to sophisticated organised crime and serious fraud. Our work is varied, rewarding and impactful, investigating the most harmful tax frauds and criminal groups. Using innovative digital approaches and techniques, you will be making decisions that will help tackle fraudsters who present the highest threat to the UK Exchequer. You will be working with like-minded people, who constantly look for opportunities to add value and share knowledge to drive investigations forward. Person specification As a Digital Investigator you will: Become proficient in the application of Digital Investigation techniques, exploiting social media, closed sources and emerging communication systems, using several bespoke third-party solutions. Consider and create bespoke digital strategies to assist and support high priority, complex and sensitive HMRC investigations. Provide advice to support proactive and reactive operations, including live deployments, to identify data acquisition and exploitation opportunities. Advice ranges from sustained dedicated support over many months to short term assistance. Provide guidance to Senior Investigation Officers/Investigators on the use of technology in investigations, using experience and knowledge to develop and progress digital strategies, in difficult or complex investigations. Gather intelligence and evidence on individuals, corporates, and organised crime groups to progress and enhance criminal investigations into attacks on our tax systems. Utilise digital investigation skills and bespoke tools to interrogate, evaluate and interpret relevant digital data sets. Identify, collate and exploit data from external and internal data sources to develop the most holistic picture of an individual. Conduct research, including internet and social networking analysis, to an evidential standard. Flexibility to travel within the role. There will be a bespoke training package depending on the previous experience of the successful candidate, which will require travel. Be part of 1 week in 4 on-call cadre. This is in line with Flexibility Payment 2. Essential Criteria A sound knowledge of Communications Data. An understanding of Digital Investigation opportunities and capabilities. An interest in current and emerging communications technologies. This role requires experience of conducting criminal investigations and a thorough working knowledge of Criminal Justice procedures. Including the following legislation and corresponding Codes of Practice: Investigatory Powers Act 2016 (IPA) Regulation of Investigatory Powers Act 2000 (RIPA) Police Act 1997 (PA) Proceeds of Crime Act 2002 (POCA) Criminal Procedures and Investigations Act 1996 (CPIA) Police and Criminal Evidence Act 1984 (PACE) Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Qualifications Please advise on your CV that you are an accredited criminal justice professional or intelligence analyst, that you can commit to any required training, and that you hold at least one of the following: - HMRC BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation) - HMRC Accredited Counter Fraud Qualification Level 4 Diploma - University of Portsmouth Counter Fraud Professional Accreditation Board (CFPAB) Accredited Counter Fraud Specialist. - University of Northumbria CFPAB Accredited Counter Fraud Specialist. - University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist. - University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist. - Accredited Counter Fraud Intelligence Specialist (ACFIS) from the Counter Fraud Professional Accreditation Board (CFPAB) in conjunction with the University of Portsmouth. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your PIP2 accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations within the last two years. Successful candidates with PIP2 status, will still be required to attend and pass HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Communicating and Influencing We only ask for evidence of these behaviours on your application form: Making Effective Decisions Leadership Technical skills We'll assess you against these technical skills during the selection process: You will be asked to prepare and deliver a 10-15 minute presentation on a recent example/case study of a digitally focussed investigation you carried out. This should highlight some of the challenges and techniques you used to reach the objectives. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRC is faced with increasingly complex frauds committed by well-resourced and, often, digitally informed and aware criminal groups. This post sits within the CODE Digital Operations command that includes the Communications Data Unit (CDU) and the National Digital Investigation Unit (NDIU). This command recognises the importance and synergy between these two technical areas. This is an opportunity to join CODE Digital Operations during a crucial period of expansion, development of capability and impact. The National Digital Investigation Unit (NDIU) specialise in digital problem solving, drawing upon operational experience and pragmatic application of datasets, such as but not limited to Communications Data, Open Source Intelligence, vehicle telematics, ANPR data and digital forensics (handset downloads). Job description The NDIU is a team of Digital Investigators, which provide ongoing and dynamic operational advice and support to Risk Intelligence Service (RIS) and FIS case teams and wider internal 'customers' such as, the Priority Criminals Unit, Internal Investigations, Protected Persons Unit and the Operational Security network to name a few. Developing effective digital strategies is fundamental to NDIU assisting investigation teams to achieve meaningful operational outcomes. The NDIU is a national team, the role involves regular travel with overnight stays to attend training courses or work alongside colleagues, particularly within the first two years on the team. This is a fantastic opportunity to be part of a command that enhances HMRC's response to sophisticated organised crime and serious fraud. Our work is varied, rewarding and impactful, investigating the most harmful tax frauds and criminal groups. Using innovative digital approaches and techniques, you will be making decisions that will help tackle fraudsters who present the highest threat to the UK Exchequer. You will be working with like-minded people, who constantly look for opportunities to add value and share knowledge to drive investigations forward. Person specification As a Digital Investigator you will: Become proficient in the application of Digital Investigation techniques, exploiting social media, closed sources and emerging communication systems, using several bespoke third-party solutions. Consider and create bespoke digital strategies to assist and support high priority, complex and sensitive HMRC investigations. Provide advice to support proactive and reactive operations, including live deployments, to identify data acquisition and exploitation opportunities. Advice ranges from sustained dedicated support over many months to short term assistance. Provide guidance to Senior Investigation Officers/Investigators on the use of technology in investigations, using experience and knowledge to develop and progress digital strategies, in difficult or complex investigations. Gather intelligence and evidence on individuals, corporates, and organised crime groups to progress and enhance criminal investigations into attacks on our tax systems. Utilise digital investigation skills and bespoke tools to interrogate, evaluate and interpret relevant digital data sets. Identify, collate and exploit data from external and internal data sources to develop the most holistic picture of an individual. Conduct research, including internet and social networking analysis, to an evidential standard. Flexibility to travel within the role. There will be a bespoke training package depending on the previous experience of the successful candidate, which will require travel. Be part of 1 week in 4 on-call cadre. This is in line with Flexibility Payment 2. Essential Criteria A sound knowledge of Communications Data. An understanding of Digital Investigation opportunities and capabilities. An interest in current and emerging communications technologies. This role requires experience of conducting criminal investigations and a thorough working knowledge of Criminal Justice procedures. Including the following legislation and corresponding Codes of Practice: Investigatory Powers Act 2016 (IPA) Regulation of Investigatory Powers Act 2000 (RIPA) Police Act 1997 (PA) Proceeds of Crime Act 2002 (POCA) Criminal Procedures and Investigations Act 1996 (CPIA) Police and Criminal Evidence Act 1984 (PACE) Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Qualifications Please advise on your CV that you are an accredited criminal justice professional or intelligence analyst, that you can commit to any required training, and that you hold at least one of the following: - HMRC BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation) - HMRC Accredited Counter Fraud Qualification Level 4 Diploma - University of Portsmouth Counter Fraud Professional Accreditation Board (CFPAB) Accredited Counter Fraud Specialist. - University of Northumbria CFPAB Accredited Counter Fraud Specialist. - University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist. - University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist. - Accredited Counter Fraud Intelligence Specialist (ACFIS) from the Counter Fraud Professional Accreditation Board (CFPAB) in conjunction with the University of Portsmouth. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your PIP2 accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations within the last two years. Successful candidates with PIP2 status, will still be required to attend and pass HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Communicating and Influencing We only ask for evidence of these behaviours on your application form: Making Effective Decisions Leadership Technical skills We'll assess you against these technical skills during the selection process: You will be asked to prepare and deliver a 10-15 minute presentation on a recent example/case study of a digitally focussed investigation you carried out. This should highlight some of the challenges and techniques you used to reach the objectives. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
Senior SOC Engineer - Remote Location: Home-based - two days a month in the office (SE location) all travel paid Salary: Up to £70,000 Type: Permanent, full time Hours: Monday to Friday, 9:00am - 5:30pm - no shifts, no on-call This is a genuinely home-based role. Two days a month on site in Basingstoke, with travel and expenses covered in full. The role This is a build role, not a monitoring one. You'll be the engineer behind the SOC - designing and running the Microsoft security platform the analysts depend on. If you've spent time in a SOC wishing you could fix the tooling rather than work around it, this is that job. You'll join an established Security Operations team as new headcount, reporting to the Lead SOC Engineer. This is a managed security service provider, so you'll see a far wider range of customer environments and problems than any single in-house SOC would give you - and you'll lead the engineering side of onboarding new customers onto the platform. What you'll be doing Designing and maintaining the SIEM and XDR platform - data ingestion, log parsing and normalisation, retention, performance Writing and tuning detections in KQL, and building automation to cut manual analyst effort Scripting custom connectors and integrations across the security toolset Leading the technical onboarding of new customers alongside SOC Operations Acting as senior escalation for complex engineering issues Supporting and mentoring engineers and analysts across the team What we're looking for Around 3-5 years in a Security Operations Centre in an engineering or platform capacity Strong Microsoft Sentinel experience, with confident KQL Hands-on with Microsoft Defender and the wider Microsoft security stack - Intune, Entra ID, Defender for Endpoint Exposure to endpoint tooling such as CrowdStrike, Carbon Black or Darktrace Scripting in Python or PowerShell for automation and log analysis Some vulnerability management experience - Tenable, Rapid7, Qualys or similar Automation and orchestration exposure - Logic Apps, Cortex XSOAR or similar - is welcome but not essential Eligible for UK SC or DV security clearance - essential Experience at an MSSP, MDR provider or security reseller is a real advantage, though we're equally happy to hear from strong in-house SOC engineers. You don't need every tool on this list. Strong Sentinel and KQL with a willingness to develop the rest is enough. What's on offer Up to £65,000 depending on experience Fully home-based, with two paid trips a month to Basingstoke Genuine 9-to-5 - no shift rota, no on-call New headcount in a growing team Access to lab environments, cyber ranges and hands-on training labs Certification and training support with a clear technical progression path Exposure to enterprise security estates across multiple industries How to apply Apply through Reed with an up-to-date CV, or get in touch for a confidential conversation. Fazer Recruitment is acting as an employment agency in relation to this vacancy.
Aug 24, 2026
Full time
Senior SOC Engineer - Remote Location: Home-based - two days a month in the office (SE location) all travel paid Salary: Up to £70,000 Type: Permanent, full time Hours: Monday to Friday, 9:00am - 5:30pm - no shifts, no on-call This is a genuinely home-based role. Two days a month on site in Basingstoke, with travel and expenses covered in full. The role This is a build role, not a monitoring one. You'll be the engineer behind the SOC - designing and running the Microsoft security platform the analysts depend on. If you've spent time in a SOC wishing you could fix the tooling rather than work around it, this is that job. You'll join an established Security Operations team as new headcount, reporting to the Lead SOC Engineer. This is a managed security service provider, so you'll see a far wider range of customer environments and problems than any single in-house SOC would give you - and you'll lead the engineering side of onboarding new customers onto the platform. What you'll be doing Designing and maintaining the SIEM and XDR platform - data ingestion, log parsing and normalisation, retention, performance Writing and tuning detections in KQL, and building automation to cut manual analyst effort Scripting custom connectors and integrations across the security toolset Leading the technical onboarding of new customers alongside SOC Operations Acting as senior escalation for complex engineering issues Supporting and mentoring engineers and analysts across the team What we're looking for Around 3-5 years in a Security Operations Centre in an engineering or platform capacity Strong Microsoft Sentinel experience, with confident KQL Hands-on with Microsoft Defender and the wider Microsoft security stack - Intune, Entra ID, Defender for Endpoint Exposure to endpoint tooling such as CrowdStrike, Carbon Black or Darktrace Scripting in Python or PowerShell for automation and log analysis Some vulnerability management experience - Tenable, Rapid7, Qualys or similar Automation and orchestration exposure - Logic Apps, Cortex XSOAR or similar - is welcome but not essential Eligible for UK SC or DV security clearance - essential Experience at an MSSP, MDR provider or security reseller is a real advantage, though we're equally happy to hear from strong in-house SOC engineers. You don't need every tool on this list. Strong Sentinel and KQL with a willingness to develop the rest is enough. What's on offer Up to £65,000 depending on experience Fully home-based, with two paid trips a month to Basingstoke Genuine 9-to-5 - no shift rota, no on-call New headcount in a growing team Access to lab environments, cyber ranges and hands-on training labs Certification and training support with a clear technical progression path Exposure to enterprise security estates across multiple industries How to apply Apply through Reed with an up-to-date CV, or get in touch for a confidential conversation. Fazer Recruitment is acting as an employment agency in relation to this vacancy.
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team and provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, delivering exceptional customer service, and working within a collaborative technology environment. What you'll be doing: As a Service Desk Analyst, you'll provide first-line technical support and help maintain the reliability of our IT services. You'll work closely with colleagues across the business and wider IT teams to resolve incidents, fulfil requests, and continuously improve the user experience. Key responsibilities include: Providing first-line support for hardware, software, systems, and network-related issues Diagnosing and resolving technical problems efficiently and professionally Managing incidents and service requests through the IT Service Management platform Ensuring tickets are accurately recorded, updated, and resolved within agreed service levels Escalating complex issues to specialist teams when required Supporting user access and identity management processes in line with information security requirements Maintaining knowledge base articles and service documentation Delivering guidance and training to end users where appropriate Identifying opportunities to improve service delivery and support processes What we're looking for: You'll be a customer-focused IT professional with strong troubleshooting skills and a passion for delivering excellent service. We're particularly interested in candidates who have: Essential At least 3 years' experience in an IT Service Desk, IT Support, or Technical Support role Strong knowledge of Windows operating systems Experience supporting Microsoft Office and related workplace technologies Understanding of core networking principles Excellent problem-solving and analytical skills Strong communication and interpersonal abilities Good organisational skills and attention to detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Why join us? You'll join a supportive and collaborative IT environment where you'll have the opportunity to develop your technical expertise, broaden your experience across a wide range of technologies and business systems, contribute to meaningful service improvements, and build a rewarding long-term career within a forward-thinking organisation. Generous holiday allowance + bank holidays Discretionary bonus Competitive contributory pension Share-save scheme Health benefits & wellbeing support programmes Group discounts Cycle to Work scheme Financial support services Development and training opportunities and much more! Closing Date: 1st September 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.
Aug 24, 2026
Full time
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team and provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, delivering exceptional customer service, and working within a collaborative technology environment. What you'll be doing: As a Service Desk Analyst, you'll provide first-line technical support and help maintain the reliability of our IT services. You'll work closely with colleagues across the business and wider IT teams to resolve incidents, fulfil requests, and continuously improve the user experience. Key responsibilities include: Providing first-line support for hardware, software, systems, and network-related issues Diagnosing and resolving technical problems efficiently and professionally Managing incidents and service requests through the IT Service Management platform Ensuring tickets are accurately recorded, updated, and resolved within agreed service levels Escalating complex issues to specialist teams when required Supporting user access and identity management processes in line with information security requirements Maintaining knowledge base articles and service documentation Delivering guidance and training to end users where appropriate Identifying opportunities to improve service delivery and support processes What we're looking for: You'll be a customer-focused IT professional with strong troubleshooting skills and a passion for delivering excellent service. We're particularly interested in candidates who have: Essential At least 3 years' experience in an IT Service Desk, IT Support, or Technical Support role Strong knowledge of Windows operating systems Experience supporting Microsoft Office and related workplace technologies Understanding of core networking principles Excellent problem-solving and analytical skills Strong communication and interpersonal abilities Good organisational skills and attention to detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Why join us? You'll join a supportive and collaborative IT environment where you'll have the opportunity to develop your technical expertise, broaden your experience across a wide range of technologies and business systems, contribute to meaningful service improvements, and build a rewarding long-term career within a forward-thinking organisation. Generous holiday allowance + bank holidays Discretionary bonus Competitive contributory pension Share-save scheme Health benefits & wellbeing support programmes Group discounts Cycle to Work scheme Financial support services Development and training opportunities and much more! Closing Date: 1st September 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Help protect critical services through effective cyber security governance Are you passionate about cyber security, data governance and compliance? Do you enjoy translating complex security requirements into practical controls that make a real difference? We're looking for a Cyber Security GRC Analyst to join our growing Cyber Security team. In this role, you'll play a key part in strengthening our cyber security posture through governance, risk management and compliance activities, while helping to ensure our information assets remain protected. A significant focus of the role will be the administration and continual improvement of Microsoft Purview, ensuring effective data protection, information governance, data classification and compliance capabilities are embedded across the organisation. Working closely with stakeholders across IT, Legal, Audit, Procurement and the wider business, you'll help shape security practices, drive compliance initiatives and support a positive security culture. What you'll be doing: As our Cyber Security GRC Analyst, you will: Administer, maintain and continuously improve Microsoft Purview capabilities, including: Data Loss Prevention (DLP) Information Protection Data Lifecycle Management Insider Risk Management Communication Compliance eDiscovery Compliance Manager Support the implementation and adoption of data classification and sensitivity labelling. Monitor security and compliance alerts, investigate findings and coordinate remediation activities. Develop and maintain security policies, controls and standards. Produce management reporting, dashboards and compliance metrics. Plan, conduct and document internal ISO 27001 audits. Support third-party risk management and supplier security assurance activities. Help maintain compliance with frameworks and regulations such as ISO 27001, NIS Regulations and Cyber Essentials. Support information security awareness initiatives and promote a strong security culture. Assist in security incident investigations and remediation activities. Work with business stakeholders to improve information governance practices and data ownership accountability. What we're looking for: Experience administering or supporting Microsoft Purview and Microsoft 365 security and compliance solutions. Knowledge of Microsoft Purview capabilities, including DLP, Information Protection, Sensitivity Labels, Insider Risk Management, eDiscovery and Compliance Manager. Experience supporting data governance, information protection and compliance activities within a Microsoft 365 environment. An understanding of cyber security risk management, governance and control frameworks. Knowledge of information security standards such as ISO 27001, NIS Regulations and Cyber Essentials. Experience producing reports, managing stakeholders and supporting audit activities. Strong communication skills with the ability to influence and build relationships across diverse teams. Essential 5 GCSEs (or equivalent), including Maths and English. Educated to degree level or able to demonstrate equivalent professional experience. Desirable Hands-on experience of Microsoft Purview administration and optimisation. Experience within information security, governance, risk or compliance functions. Knowledge of recognised security frameworks such as ISO 27001, NIST or Cyber Essentials. Ability to successfully obtain UK Government Security Clearance (SC). Why join us? This is an excellent opportunity to develop your cyber security governance and compliance career within a supportive environment. You'll gain exposure to enterprise-scale Microsoft security technologies, contribute to critical compliance programmes and play a meaningful role in protecting services, systems and data that matter. Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Closing Date: 1st September 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.
Aug 24, 2026
Full time
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Help protect critical services through effective cyber security governance Are you passionate about cyber security, data governance and compliance? Do you enjoy translating complex security requirements into practical controls that make a real difference? We're looking for a Cyber Security GRC Analyst to join our growing Cyber Security team. In this role, you'll play a key part in strengthening our cyber security posture through governance, risk management and compliance activities, while helping to ensure our information assets remain protected. A significant focus of the role will be the administration and continual improvement of Microsoft Purview, ensuring effective data protection, information governance, data classification and compliance capabilities are embedded across the organisation. Working closely with stakeholders across IT, Legal, Audit, Procurement and the wider business, you'll help shape security practices, drive compliance initiatives and support a positive security culture. What you'll be doing: As our Cyber Security GRC Analyst, you will: Administer, maintain and continuously improve Microsoft Purview capabilities, including: Data Loss Prevention (DLP) Information Protection Data Lifecycle Management Insider Risk Management Communication Compliance eDiscovery Compliance Manager Support the implementation and adoption of data classification and sensitivity labelling. Monitor security and compliance alerts, investigate findings and coordinate remediation activities. Develop and maintain security policies, controls and standards. Produce management reporting, dashboards and compliance metrics. Plan, conduct and document internal ISO 27001 audits. Support third-party risk management and supplier security assurance activities. Help maintain compliance with frameworks and regulations such as ISO 27001, NIS Regulations and Cyber Essentials. Support information security awareness initiatives and promote a strong security culture. Assist in security incident investigations and remediation activities. Work with business stakeholders to improve information governance practices and data ownership accountability. What we're looking for: Experience administering or supporting Microsoft Purview and Microsoft 365 security and compliance solutions. Knowledge of Microsoft Purview capabilities, including DLP, Information Protection, Sensitivity Labels, Insider Risk Management, eDiscovery and Compliance Manager. Experience supporting data governance, information protection and compliance activities within a Microsoft 365 environment. An understanding of cyber security risk management, governance and control frameworks. Knowledge of information security standards such as ISO 27001, NIS Regulations and Cyber Essentials. Experience producing reports, managing stakeholders and supporting audit activities. Strong communication skills with the ability to influence and build relationships across diverse teams. Essential 5 GCSEs (or equivalent), including Maths and English. Educated to degree level or able to demonstrate equivalent professional experience. Desirable Hands-on experience of Microsoft Purview administration and optimisation. Experience within information security, governance, risk or compliance functions. Knowledge of recognised security frameworks such as ISO 27001, NIST or Cyber Essentials. Ability to successfully obtain UK Government Security Clearance (SC). Why join us? This is an excellent opportunity to develop your cyber security governance and compliance career within a supportive environment. You'll gain exposure to enterprise-scale Microsoft security technologies, contribute to critical compliance programmes and play a meaningful role in protecting services, systems and data that matter. Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Closing Date: 1st September 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.
We're looking for an experienced Workday Systems Analyst to be the subject matter expert for our Workday Payroll solution. This is an excellent opportunity to join a collaborative HR Systems team where you'll play a key role in maintaining, enhancing and optimising Workday Payroll, ensuring accurate, compliant and efficient payroll processes that support the wider business. Working closely with core internal functions and external partners, you'll lead on payroll-related configuration, system improvements, release management and continuous improvement initiatives while ensuring an excellent experience for colleagues. About the role: Configure, maintain and enhance Workday Payroll functionality to meet business requirements. Support payroll processes across Time & Absence, Compensation and Benefits, ensuring all module dependencies are understood and managed. Analyse business requirements and translate these into scalable Workday solutions. Manage payroll-related incidents, defects and enhancement requests, prioritising work based on business impact. Lead testing activities including regression testing, UAT and implementation of system changes. Support Workday's release cycle by assessing new functionality, coordinating testing and recommending improvements. Produce and maintain Workday payroll reports, reconciliations and management information. Ensure payroll data integrity, governance and compliance with GDPR and payroll legislation. Create and maintain system documentation, test scripts and process guides. About you: Minimum 2 years' experience configuring or supporting Workday modules Ideally a strong understanding of Payroll, Time & Absence, Compensation and Benefits within Workday. Experience configuring Workday business processes and supporting payroll-related system changes. Good understanding of payroll legislation, governance and payroll controls. Experience managing Workday releases, testing, UAT and defect resolution. Experience gathering requirements, analysing business processes and delivering system improvements. Ability to produce Workday reports and support payroll reporting requirements. Understanding of GDPR, data quality and information security principles. Experience working within Agile or structured project delivery environments. Permanent opportunity Coventry based office Hybrid working, 4 days per week office-based Salary up to £55,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Aug 24, 2026
Full time
We're looking for an experienced Workday Systems Analyst to be the subject matter expert for our Workday Payroll solution. This is an excellent opportunity to join a collaborative HR Systems team where you'll play a key role in maintaining, enhancing and optimising Workday Payroll, ensuring accurate, compliant and efficient payroll processes that support the wider business. Working closely with core internal functions and external partners, you'll lead on payroll-related configuration, system improvements, release management and continuous improvement initiatives while ensuring an excellent experience for colleagues. About the role: Configure, maintain and enhance Workday Payroll functionality to meet business requirements. Support payroll processes across Time & Absence, Compensation and Benefits, ensuring all module dependencies are understood and managed. Analyse business requirements and translate these into scalable Workday solutions. Manage payroll-related incidents, defects and enhancement requests, prioritising work based on business impact. Lead testing activities including regression testing, UAT and implementation of system changes. Support Workday's release cycle by assessing new functionality, coordinating testing and recommending improvements. Produce and maintain Workday payroll reports, reconciliations and management information. Ensure payroll data integrity, governance and compliance with GDPR and payroll legislation. Create and maintain system documentation, test scripts and process guides. About you: Minimum 2 years' experience configuring or supporting Workday modules Ideally a strong understanding of Payroll, Time & Absence, Compensation and Benefits within Workday. Experience configuring Workday business processes and supporting payroll-related system changes. Good understanding of payroll legislation, governance and payroll controls. Experience managing Workday releases, testing, UAT and defect resolution. Experience gathering requirements, analysing business processes and delivering system improvements. Ability to produce Workday reports and support payroll reporting requirements. Understanding of GDPR, data quality and information security principles. Experience working within Agile or structured project delivery environments. Permanent opportunity Coventry based office Hybrid working, 4 days per week office-based Salary up to £55,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
IT Service Desk Analyst Somerset On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative IT team providing technical support across the business, resolving incidents and service requests while ensuring excellent customer service and adherence to SLAs. This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to develop their career in a fast-paced support environment. What you'll be doing Troubleshooting and resolving IT hardware and software incidents remotely and in person. Managing service requests, including employee onboarding and offboarding. Monitoring and managing support tickets, ensuring SLA targets are achieved. Maintaining accurate ticket updates and documentation. Supporting endpoint security by updating operating systems and third-party software. Assisting with the imaging, deployment, maintenance and configuration of laptops, desktops, Macs and mobile devices. Supporting other functions within the IT Service Desk as required. Occasionally travelling to other company sites when required. What you'll bring Essential A formal IT qualification or strong foundational IT knowledge with a genuine interest in technology. Strong communication skills. Excellent troubleshooting, analytical and problem-solving abilities. Ability to work independently and take ownership of assigned tasks. Strong understanding of hardware and software troubleshooting. Good understanding of networking fundamentals. Desirable Previous experience working within an IT Service Desk or Desktop Support role. Experience working within a Microsoft 365 hybrid environment. ITIL Foundation certification. Full, clean UK driving licence. What's on offer 25 days annual leave plus Bank Holidays. Pension scheme. Enhanced Maternity and Paternity Pay. Cycle to Work scheme. Free on-site parking. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Aug 24, 2026
Full time
IT Service Desk Analyst Somerset On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative IT team providing technical support across the business, resolving incidents and service requests while ensuring excellent customer service and adherence to SLAs. This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to develop their career in a fast-paced support environment. What you'll be doing Troubleshooting and resolving IT hardware and software incidents remotely and in person. Managing service requests, including employee onboarding and offboarding. Monitoring and managing support tickets, ensuring SLA targets are achieved. Maintaining accurate ticket updates and documentation. Supporting endpoint security by updating operating systems and third-party software. Assisting with the imaging, deployment, maintenance and configuration of laptops, desktops, Macs and mobile devices. Supporting other functions within the IT Service Desk as required. Occasionally travelling to other company sites when required. What you'll bring Essential A formal IT qualification or strong foundational IT knowledge with a genuine interest in technology. Strong communication skills. Excellent troubleshooting, analytical and problem-solving abilities. Ability to work independently and take ownership of assigned tasks. Strong understanding of hardware and software troubleshooting. Good understanding of networking fundamentals. Desirable Previous experience working within an IT Service Desk or Desktop Support role. Experience working within a Microsoft 365 hybrid environment. ITIL Foundation certification. Full, clean UK driving licence. What's on offer 25 days annual leave plus Bank Holidays. Pension scheme. Enhanced Maternity and Paternity Pay. Cycle to Work scheme. Free on-site parking. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Position Summary As a SOC Shift Lead, you build on your solid experience as a SOC Analyst by supervising and guiding a team of SOC Analysts during your assigned shift. You ensure quality and consistency across all alerts and incidents handled by the team while serving as the primary point of escalation. In this role, you support team development, drive process improvements, and maintain clear, customer-centric communication with all stakeholders. You also lead quality assurance efforts and ensure that service-level agreements (SLAs) are met. Objectives & Key Results Key Responsibilities Shift Leadership and Team Coordination - You run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. You set shift agendas, balance workloads, and promptly address any process or staffing issues. You also maintain effective, customer-centric communication with internal teams (including Security Optimisation and Engineering), customers, and their incident response partners Incident Triage and Investigation - You review and prioritise new alerts, taking initial ownership of high-priority or complex incidents, and ensure proper escalation to customers and Senior SOC Analysts. You make sound, data-driven decisions to facilitate effective triage, investigation, and escalation in line with operational standards Quality Assurance and Documentation - You conduct regular quality assurance (QA) of tickets to ensure SOC procedures and documentation standards are met, providing clear, constructive feedback to team members to improve technical skills and workflow consistency Collaboration and Mentorship - You mentor SOC Analysts in your team by offering regular, constructive feedback on triage processes and best practices. You encourage targeted training initiatives, including relevant certifications, to support career progression within the SOC Service Improvement - You contribute to ongoing service improvement through participation in supporting threat hunting activity led by Senior SOC Analysts, rule tuning, and process refinement initiatives. You assist in monthly reporting and post-incident reviews to drive improvements that reflect our commitment to transparent and reliable performance Required Qualifications & Experience You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role Willingness to work towards or obtain intermediate cybersecurity certifications (e.g. SBT BTL2, CREST Registered Intrusion Analyst) Proficiency with SIEM platforms, endpoint security tools, and ticketing systems, with an ability to make clear, data-driven decisions under pressure Critical Competencies - Technical Fit Operating Systems - Possess detailed knowledge of Windows and Linux system architectures, with a clear understanding of how event logs (e.g., Windows Event Viewer, Syslog) reflect system security posture Networking and Protocols - Have a comprehensive understanding of TCP/IP, DNS, DCHP, VPNs, SSL/TLS, and network forensics concepts to validate network-based alerts and anomalies Cybersecurity Frameworks - Deeply understand and be able to articulate the elements of the MITRE ATT&CK framework, and Cyber Kill Chain; know how adversary tactics and techniques translate into observable indicators SIEM and Security Tools - Know the theoretical underpinnings of SIEM operations, including alert correlation, the design of automated detection rules, and the interpretation of aggregated security data Incident Triage - Understand the principles behind effective triage, including the rationale for using standardised playbooks and the criteria for escalating incidents without undertaking complex forensic analysis Threat Intelligence Integration - Be knowledgeable about the role and structure of threat intelligence - how feeds are sourced, what constitutes actionable information, and how malware indicators are defined Scripting and Automation - Understand the concepts behind using scripting for automating regular data extraction and log analysis, and the benefits such tools being to maintaining consistency in alert handling Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Aug 24, 2026
Full time
Position Summary As a SOC Shift Lead, you build on your solid experience as a SOC Analyst by supervising and guiding a team of SOC Analysts during your assigned shift. You ensure quality and consistency across all alerts and incidents handled by the team while serving as the primary point of escalation. In this role, you support team development, drive process improvements, and maintain clear, customer-centric communication with all stakeholders. You also lead quality assurance efforts and ensure that service-level agreements (SLAs) are met. Objectives & Key Results Key Responsibilities Shift Leadership and Team Coordination - You run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. You set shift agendas, balance workloads, and promptly address any process or staffing issues. You also maintain effective, customer-centric communication with internal teams (including Security Optimisation and Engineering), customers, and their incident response partners Incident Triage and Investigation - You review and prioritise new alerts, taking initial ownership of high-priority or complex incidents, and ensure proper escalation to customers and Senior SOC Analysts. You make sound, data-driven decisions to facilitate effective triage, investigation, and escalation in line with operational standards Quality Assurance and Documentation - You conduct regular quality assurance (QA) of tickets to ensure SOC procedures and documentation standards are met, providing clear, constructive feedback to team members to improve technical skills and workflow consistency Collaboration and Mentorship - You mentor SOC Analysts in your team by offering regular, constructive feedback on triage processes and best practices. You encourage targeted training initiatives, including relevant certifications, to support career progression within the SOC Service Improvement - You contribute to ongoing service improvement through participation in supporting threat hunting activity led by Senior SOC Analysts, rule tuning, and process refinement initiatives. You assist in monthly reporting and post-incident reviews to drive improvements that reflect our commitment to transparent and reliable performance Required Qualifications & Experience You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role Willingness to work towards or obtain intermediate cybersecurity certifications (e.g. SBT BTL2, CREST Registered Intrusion Analyst) Proficiency with SIEM platforms, endpoint security tools, and ticketing systems, with an ability to make clear, data-driven decisions under pressure Critical Competencies - Technical Fit Operating Systems - Possess detailed knowledge of Windows and Linux system architectures, with a clear understanding of how event logs (e.g., Windows Event Viewer, Syslog) reflect system security posture Networking and Protocols - Have a comprehensive understanding of TCP/IP, DNS, DCHP, VPNs, SSL/TLS, and network forensics concepts to validate network-based alerts and anomalies Cybersecurity Frameworks - Deeply understand and be able to articulate the elements of the MITRE ATT&CK framework, and Cyber Kill Chain; know how adversary tactics and techniques translate into observable indicators SIEM and Security Tools - Know the theoretical underpinnings of SIEM operations, including alert correlation, the design of automated detection rules, and the interpretation of aggregated security data Incident Triage - Understand the principles behind effective triage, including the rationale for using standardised playbooks and the criteria for escalating incidents without undertaking complex forensic analysis Threat Intelligence Integration - Be knowledgeable about the role and structure of threat intelligence - how feeds are sourced, what constitutes actionable information, and how malware indicators are defined Scripting and Automation - Understand the concepts behind using scripting for automating regular data extraction and log analysis, and the benefits such tools being to maintaining consistency in alert handling Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
We're looking for an experienced SOC Manager to lead and develop a Security Operations capability within a high-profile public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational roadmap Oversee incident management and security monitoring capabilities Drive threat intelligence and cyber threat assessment activities Manage cyber security tools and operational technologies Build and maintain relationships with MSSPs, vendors, and technology partners Effectively plan and deploy resources to meet business objectives Essential Skills & Experience Proven experience as a SOC Manager (applications from SOC Analysts will not be considered) Strong leadership and people management experience In-depth knowledge of incident management processes Experience delivering effective security monitoring and threat intelligence capabilities Hands-on experience managing cyber security tools and technologies Experience working with external vendors and Managed Security Service Providers (MSSPs) Desirable CISSP, CISM or equivalent cyber security certification Cloud security experience (AWS and/or Azure) ITIL Foundation or equivalent Details Remote (occasional travel may be required) Up to £850/day (Umbrella) Active SC Clearance is essential - applicants must already hold valid SC clearance to be considered. If you're an experienced SC Cleared SOC Manager looking for your next contract opportunity, we'd love to hear from you.
Aug 24, 2026
Full time
We're looking for an experienced SOC Manager to lead and develop a Security Operations capability within a high-profile public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational roadmap Oversee incident management and security monitoring capabilities Drive threat intelligence and cyber threat assessment activities Manage cyber security tools and operational technologies Build and maintain relationships with MSSPs, vendors, and technology partners Effectively plan and deploy resources to meet business objectives Essential Skills & Experience Proven experience as a SOC Manager (applications from SOC Analysts will not be considered) Strong leadership and people management experience In-depth knowledge of incident management processes Experience delivering effective security monitoring and threat intelligence capabilities Hands-on experience managing cyber security tools and technologies Experience working with external vendors and Managed Security Service Providers (MSSPs) Desirable CISSP, CISM or equivalent cyber security certification Cloud security experience (AWS and/or Azure) ITIL Foundation or equivalent Details Remote (occasional travel may be required) Up to £850/day (Umbrella) Active SC Clearance is essential - applicants must already hold valid SC clearance to be considered. If you're an experienced SC Cleared SOC Manager looking for your next contract opportunity, we'd love to hear from you.
IT Business Analyst London Up to £650 per day (Outside IR35) Initial 3 month term A leading construction engineering organisation is looking for an experienced Business Analyst to support a range of high-profile business and technology transformation initiatives. This is an exciting opportunity to work across digital transformation, enterprise applications, cyber security, AI and operational improvement programmes during a significant period of business change and growth. Working closely with senior stakeholders, project managers, technical teams and third-party partners, you will be responsible for understanding business needs, documenting requirements and ensuring technology solutions deliver measurable business value. Key Responsibilities: Elicit, analyse and document business, functional and non-functional requirements. Facilitate workshops and engage with stakeholders across the business to understand current and future state processes. Produce high-quality documentation including business requirements, process maps, user stories and functional specifications. Identify opportunities to improve, standardise and automate business processes. Support the delivery of digital transformation and technology change initiatives. Work closely with technical teams to evaluate solution options and ensure business requirements are met. Support solution design, testing, business readiness, training and user adoption activities. Assist with change impact assessments and ensure successful implementation of new processes and systems. Required Experience: Proven experience working as a Business Analyst within IT, digital transformation or business change environments. Strong experience gathering and documenting requirements for complex technology projects. Excellent stakeholder management, workshop facilitation and communication skills. Experience with enterprise applications such as ERP, HR, Finance, Microsoft 365 or Service Management platforms. Strong business process mapping and process improvement experience. Experience supporting infrastructure, cyber security, enterprise application or digital transformation programmes. Ability to bridge the gap between business and technical teams, translating complex technical concepts into business-focused solutions. Experience of AI, automation or process optimisation initiatives would be advantageous. Desirable Qualifications BCS, IIBA or equivalent Business Analysis qualification. Lean Six Sigma certification. Agile Business Analyst, AgilePM, Scrum or SAFe certification. PRINCE2 or Change Management qualifications.
Aug 24, 2026
Full time
IT Business Analyst London Up to £650 per day (Outside IR35) Initial 3 month term A leading construction engineering organisation is looking for an experienced Business Analyst to support a range of high-profile business and technology transformation initiatives. This is an exciting opportunity to work across digital transformation, enterprise applications, cyber security, AI and operational improvement programmes during a significant period of business change and growth. Working closely with senior stakeholders, project managers, technical teams and third-party partners, you will be responsible for understanding business needs, documenting requirements and ensuring technology solutions deliver measurable business value. Key Responsibilities: Elicit, analyse and document business, functional and non-functional requirements. Facilitate workshops and engage with stakeholders across the business to understand current and future state processes. Produce high-quality documentation including business requirements, process maps, user stories and functional specifications. Identify opportunities to improve, standardise and automate business processes. Support the delivery of digital transformation and technology change initiatives. Work closely with technical teams to evaluate solution options and ensure business requirements are met. Support solution design, testing, business readiness, training and user adoption activities. Assist with change impact assessments and ensure successful implementation of new processes and systems. Required Experience: Proven experience working as a Business Analyst within IT, digital transformation or business change environments. Strong experience gathering and documenting requirements for complex technology projects. Excellent stakeholder management, workshop facilitation and communication skills. Experience with enterprise applications such as ERP, HR, Finance, Microsoft 365 or Service Management platforms. Strong business process mapping and process improvement experience. Experience supporting infrastructure, cyber security, enterprise application or digital transformation programmes. Ability to bridge the gap between business and technical teams, translating complex technical concepts into business-focused solutions. Experience of AI, automation or process optimisation initiatives would be advantageous. Desirable Qualifications BCS, IIBA or equivalent Business Analysis qualification. Lean Six Sigma certification. Agile Business Analyst, AgilePM, Scrum or SAFe certification. PRINCE2 or Change Management qualifications.
IT Programme Manager London 3 Months Up to £750 per day (Outside IR35) A well-established and highly profitable engineering business is seeking an experienced IT Programme Manager to support a portfolio of strategic technology initiatives on an initial 3-month contract. This is a high-profile opportunity to lead multiple business-critical programmes within an organisation undergoing significant digital transformation and an ambitious acquisition strategy. You'll play a key role in delivering complex technology change across IT, infrastructure, cloud, cyber security and enterprise applications, ensuring programmes remain on track and aligned with wider business objectives. Working closely with the Head of IT PMO, Executive Leadership, IT teams and third-party delivery partners, you'll provide hands-on programme leadership across multiple concurrent workstreams. Responsibilities Lead multiple complex IT and business transformation programmes across Digital Transformation, Cyber Security, Infrastructure, Cloud and Enterprise Applications. Deliver strategic initiatives including cloud transformation, infrastructure modernisation, AI adoption and enterprise application programmes. Manage multiple concurrent projects and workstreams, ensuring strong governance, risk management and successful delivery. Develop and maintain programme roadmaps, budgets, resource plans and delivery schedules. Lead cyber security programmes including ISO 27001, Cyber Essentials Plus and resilience initiatives. Oversee enterprise application projects including ERP, HR, CRM, Service Management and systems integration. Manage third-party suppliers, systems integrators and outsourced delivery partners. Ensure programme governance, financial control, reporting and benefits realisation across all workstreams. Present programme updates, risks and investment proposals to Executive Leadership and Steering Committees. Build strong relationships across business and technology teams, influencing senior stakeholders to drive successful outcomes. Provide leadership and direction to Project Managers, Business Analysts and wider programme teams. Support the IT PMO in embedding programme management best practice. Requirements Proven experience delivering large-scale IT and business transformation programmes within complex enterprise environments. Strong background delivering infrastructure, cloud, cyber security and enterprise application programmes. Experience managing multiple concurrent projects and workstreams. Strong programme governance, financial management and risk management expertise. Experience managing third-party suppliers, systems integrators and external delivery partners. Excellent stakeholder management skills, with experience presenting to Executive Leadership and Steering Committees. Experience leading cross-functional teams within matrix organisations. Demonstrable experience managing programme budgets exceeding £1m. MSP, PgMP or equivalent Programme Management qualification desirable. PRINCE2, PMP or equivalent Project Management qualification desirable.
Aug 24, 2026
Full time
IT Programme Manager London 3 Months Up to £750 per day (Outside IR35) A well-established and highly profitable engineering business is seeking an experienced IT Programme Manager to support a portfolio of strategic technology initiatives on an initial 3-month contract. This is a high-profile opportunity to lead multiple business-critical programmes within an organisation undergoing significant digital transformation and an ambitious acquisition strategy. You'll play a key role in delivering complex technology change across IT, infrastructure, cloud, cyber security and enterprise applications, ensuring programmes remain on track and aligned with wider business objectives. Working closely with the Head of IT PMO, Executive Leadership, IT teams and third-party delivery partners, you'll provide hands-on programme leadership across multiple concurrent workstreams. Responsibilities Lead multiple complex IT and business transformation programmes across Digital Transformation, Cyber Security, Infrastructure, Cloud and Enterprise Applications. Deliver strategic initiatives including cloud transformation, infrastructure modernisation, AI adoption and enterprise application programmes. Manage multiple concurrent projects and workstreams, ensuring strong governance, risk management and successful delivery. Develop and maintain programme roadmaps, budgets, resource plans and delivery schedules. Lead cyber security programmes including ISO 27001, Cyber Essentials Plus and resilience initiatives. Oversee enterprise application projects including ERP, HR, CRM, Service Management and systems integration. Manage third-party suppliers, systems integrators and outsourced delivery partners. Ensure programme governance, financial control, reporting and benefits realisation across all workstreams. Present programme updates, risks and investment proposals to Executive Leadership and Steering Committees. Build strong relationships across business and technology teams, influencing senior stakeholders to drive successful outcomes. Provide leadership and direction to Project Managers, Business Analysts and wider programme teams. Support the IT PMO in embedding programme management best practice. Requirements Proven experience delivering large-scale IT and business transformation programmes within complex enterprise environments. Strong background delivering infrastructure, cloud, cyber security and enterprise application programmes. Experience managing multiple concurrent projects and workstreams. Strong programme governance, financial management and risk management expertise. Experience managing third-party suppliers, systems integrators and external delivery partners. Excellent stakeholder management skills, with experience presenting to Executive Leadership and Steering Committees. Experience leading cross-functional teams within matrix organisations. Demonstrable experience managing programme budgets exceeding £1m. MSP, PgMP or equivalent Programme Management qualification desirable. PRINCE2, PMP or equivalent Project Management qualification desirable.
This is a long-term engagement until 31/03/2027 , based in London on a hybrid model (around 60% on site) , and would suit someone who already has strong SOC/incident response experience and is looking to take the next step in a critical national environment. Why this role stands out Length & stability: Contract to March 2027, offering rare long-term security in the contracting market. Day rate: Up to £650-700 (umbrella) inside IR35. Mission-critical work: Protects key government digital services and internal infrastructure. Career development: Mentor and line manage apprentice analysts, strengthening your leadership profile. The role - Associate Security Analyst As part of the Cyber Defence team, you will be central to detecting, investigating and responding to cyber threats and incidents affecting high-profile services. Triage and investigate security alerts and user reports. Analyse systems, files, network traffic and cloud environments to determine the nature and scope of incidents. Support and implement containment, eradication and recovery actions. Help coordinate incidents and contribute to post-incident reviews and lessons learned. Identify and support continuous improvements to incident investigation and response processes. Work closely with other Cyber Defence functions and contribute to playbooks, plans and knowledge base articles . Act as an escalation point and provide coaching and line management for apprentice security analysts. Participate in an out-of-hours on-call rota , as incidents can arise 24/7. Key requirements Active SC (Security Check) clearance - STRONGLY PREFERED. 2-3+ years experience as a Cyber Security / Security Analyst. Hands-on experience with SIEM (Splunk preferred; Microsoft Sentinel or equivalent also considered). Experience with M365 security tooling (e.g. Microsoft Defender, Sentinel, KQL). Good understanding of threat actors' tools, techniques and procedures . Strong analytical, problem-solving and communication skills. Nice to have Further experience with Splunk . Background working in an Agile environment. Exposure to cloud platforms such as AWS. About our client Our client's cyber and information security function safeguards crucial digital and information assets and enables the secure delivery of major citizen-facing services as well as internal government systems. You would be joining a team with a strong mandate, modern tooling, and a clear mission to improve the cyber resilience of core public services.
Aug 24, 2026
Full time
This is a long-term engagement until 31/03/2027 , based in London on a hybrid model (around 60% on site) , and would suit someone who already has strong SOC/incident response experience and is looking to take the next step in a critical national environment. Why this role stands out Length & stability: Contract to March 2027, offering rare long-term security in the contracting market. Day rate: Up to £650-700 (umbrella) inside IR35. Mission-critical work: Protects key government digital services and internal infrastructure. Career development: Mentor and line manage apprentice analysts, strengthening your leadership profile. The role - Associate Security Analyst As part of the Cyber Defence team, you will be central to detecting, investigating and responding to cyber threats and incidents affecting high-profile services. Triage and investigate security alerts and user reports. Analyse systems, files, network traffic and cloud environments to determine the nature and scope of incidents. Support and implement containment, eradication and recovery actions. Help coordinate incidents and contribute to post-incident reviews and lessons learned. Identify and support continuous improvements to incident investigation and response processes. Work closely with other Cyber Defence functions and contribute to playbooks, plans and knowledge base articles . Act as an escalation point and provide coaching and line management for apprentice security analysts. Participate in an out-of-hours on-call rota , as incidents can arise 24/7. Key requirements Active SC (Security Check) clearance - STRONGLY PREFERED. 2-3+ years experience as a Cyber Security / Security Analyst. Hands-on experience with SIEM (Splunk preferred; Microsoft Sentinel or equivalent also considered). Experience with M365 security tooling (e.g. Microsoft Defender, Sentinel, KQL). Good understanding of threat actors' tools, techniques and procedures . Strong analytical, problem-solving and communication skills. Nice to have Further experience with Splunk . Background working in an Agile environment. Exposure to cloud platforms such as AWS. About our client Our client's cyber and information security function safeguards crucial digital and information assets and enables the secure delivery of major citizen-facing services as well as internal government systems. You would be joining a team with a strong mandate, modern tooling, and a clear mission to improve the cyber resilience of core public services.
This is an exciting opportunity to join a dynamic, diverse team within J.P Morgan's UK Private Banking business. We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first class experience to clients. If you have an entrepreneurial mind set and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. Job Summary As a Private Banker for J.P. Morgan and based in London, you would lead new client acquisition and retention through a broad knowledge of investments, banking, trust services and financial planning. You would also be responsible for the client experience and engaging our resources to deliver a complete wealth management solution. Our Private Bankers are self starters with a proven track record of success, they are skilled problem solvers who offer specialized advice to clients. You would manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience. Our culture of performance, transparency and partnership is driven by objective, transparent goals and active teamwork to foster success. Job Responsibilities Generate business results and acquire new assets across the London and South Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs Partner with internal specialists to provide interdisciplinary expertise to clients when needed Understand client's goals and objectives to develop and implement investment plan on their overall balance sheet, including holistic asset allocation, investment management, portfolio construction and tactical asset allocation shifts, wealth planning, credit and banking needs Ensure that proposed solutions fulfil clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach Strictly adhere to all risk and control policies, regulatory guidelines and security measure Partner with other Client Advisors in the team in order to maximize the team strength and achieve team goal Required Qualifications, Capabilities, and Skills Experience in wealth management working with ultra high net worth individuals across London and South Previous business development experience with knowledge in profiling, negotiation and asking for referrals proactively Dynamic and credible professional who communicates with clarity and has exceptional presentation skills Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business Experience or demonstrated understanding of investments, banking and trust concepts including, but not limited to: asset allocation on structured portfolios, managed portfolios, brokerage accounts, portfolio reviews, deposit and loan solutions, basic trust and estate products and identification of wealth planning opportunities Strong reputation with an established network Preferred Qualifications, Capabilities, and Skills Asset allocation / multi asset class portfolio exposure Chartered Financial Analyst (CFA) qualified Equal Opportunity Employer We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Aug 24, 2026
Full time
This is an exciting opportunity to join a dynamic, diverse team within J.P Morgan's UK Private Banking business. We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first class experience to clients. If you have an entrepreneurial mind set and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. Job Summary As a Private Banker for J.P. Morgan and based in London, you would lead new client acquisition and retention through a broad knowledge of investments, banking, trust services and financial planning. You would also be responsible for the client experience and engaging our resources to deliver a complete wealth management solution. Our Private Bankers are self starters with a proven track record of success, they are skilled problem solvers who offer specialized advice to clients. You would manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience. Our culture of performance, transparency and partnership is driven by objective, transparent goals and active teamwork to foster success. Job Responsibilities Generate business results and acquire new assets across the London and South Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs Partner with internal specialists to provide interdisciplinary expertise to clients when needed Understand client's goals and objectives to develop and implement investment plan on their overall balance sheet, including holistic asset allocation, investment management, portfolio construction and tactical asset allocation shifts, wealth planning, credit and banking needs Ensure that proposed solutions fulfil clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach Strictly adhere to all risk and control policies, regulatory guidelines and security measure Partner with other Client Advisors in the team in order to maximize the team strength and achieve team goal Required Qualifications, Capabilities, and Skills Experience in wealth management working with ultra high net worth individuals across London and South Previous business development experience with knowledge in profiling, negotiation and asking for referrals proactively Dynamic and credible professional who communicates with clarity and has exceptional presentation skills Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business Experience or demonstrated understanding of investments, banking and trust concepts including, but not limited to: asset allocation on structured portfolios, managed portfolios, brokerage accounts, portfolio reviews, deposit and loan solutions, basic trust and estate products and identification of wealth planning opportunities Strong reputation with an established network Preferred Qualifications, Capabilities, and Skills Asset allocation / multi asset class portfolio exposure Chartered Financial Analyst (CFA) qualified Equal Opportunity Employer We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. As a Principal Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a leading role in the UK government's digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds. You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system. We are looking for someone with a passion for analysis, a deep understanding of data's potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference. Job description HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. As a Principal Data Analyst in RIS, you'll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Key Responsibilities Provide strategic leadership across a range of complex analytical projects, defining direction, governance and delivery approaches to: Establish, champion and assure analytical standards and methods, ensuring appropriate use of statistical techniques, data modelling and coding approaches are used to solve complex business challenges. Lead the design and adoption of scalable, reusable analytical products to increase organisational capability, improve efficiency and support sustainable analytical delivery. Lead analytical quality assurance and continuous improvement, embedding robust governance and assurance practices. Champion data governance, quality and ethical use of data, setting and implementing standards across analysis and data management. Translate complex analytical evidence into clear recommendations that influence senior decision making. Develop and maintain relationships with key stakeholders and partners, ensuring analytical investment delivers measurable outcomes. Build organisational capability through leadership, coaching and talent development to create a high performing culture that supports professional growth. About the Risk & Intelligence Service (RIS) RIS includes a range of specialist teams you could join, each using advanced analytics to solve high-impact problems: Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. Large Business Data Analytics (LBDA): Provide data analytical services to identify tax risks across large businesses at national and regional levels. Compliance Operational Insight & Risking (COIR): Provide analytical products and tools that strengthen HMRC's compliance strategies. Strategic Risking (SR): Develops strategic capabilities to ensure CCG and RIS is ready and able to support HMRC's compliance strategies. Data and Risking Service (DRS): Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs. Person specification As a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You'll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery. As part of a supportive and forward-thinking profession, you'll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement. You will bring: The ability to drive innovation by applying advanced analytical techniques and exploring new data sources to solve complex business problems. Strong judgement in shaping evidence-based recommendations, assessing options, understanding risks, and clearly communicating impacts to inform strategic decisions. A commitment to high-quality analytical standards, embedding reproducible, auditable, and efficient practices that deliver measurable value. The ability to build effective relationships across disciplines, working with stakeholders to understand user needs and deliver timely, relevant insights using agile approaches. Confidence in leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive situations. Expertise in translating complex analysis into clear, compelling outputs that influence both technical and non-technical audiences. A proactive approach to continuous improvement, staying current with developments in data science, analytics, and emerging technologies to enhance organisational capability. A collaborative mindset, contributing to the analytical community and supporting HMRC's mission through strategic, data-driven solutions. Data Analyst Training Programme If you have completed HMRC's internal Data Analyst Training Programme (DATP) or previous iterations such as the Specialist Trial Period (STP), you do not need to do it again. If not, you will be expected to complete the final assessment from the DATP which is designed to help you build confidence and capability in the core skills needed for analytical roles. If required, you'll take part in self-study, modular and work-based assessments aligned to the Profession framework, giving you regular opportunities to reflect on your progress and identify areas for development. You'll be supported throughout your journey by your manager, our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess their performance and seek support whenever needed to help them get the most from the programme. The DATP could include several multiday courses delivered in specialist training suites, and you may be asked to travel and stay for up to four days at a time. HMRC will cover travel and subsistence costs. Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here. Essential Criteria: To be considered for this role, your application must demonstrate evidence of all the following Essential Criteria: Applying statistical and analytical tools and techniques: Expert in the application of statistical methodologies and analytical techniques to resolve highly complex business problems. Provide technical leadership, establish analytical standards and governance. Clearly engage with stakeholders to communicate findings Communicating between the technical and non-technical: Ability to clearly communicate complex analysis to a range of technical and non-technical audiences, influence senior stakeholders, and manage expectations in high-profile or sensitive contexts. Developing code for analysis: Strong experience designing and implementing robust, well-documented and reproducible coded solutions using Python, R or Base SAS, with the ability to set and promote coding standards and best practice. Delivering business impact through data: Demonstrate using data and analysis to deliver measurable business impact, shaping analytical questions and developing scalable data products to support decision-making. Webinar We'll be hosting a 30-minute webinar to give you an insight into the Principal Data Analyst role and the different teams you could join within HMRC. Join us on the following date: Wednesday 19th August - 14:00 - 14:30 Please register your interest in the session above by completing this short form: Join an HMRC Recruitment webinar - Principal Data Analyst - 472271 - Fill in form Additional Security Information This role require the successful candidates to hold or be willing to hold Security check (SC) clearance. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. As a Principal Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a leading role in the UK government's digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds. You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system. We are looking for someone with a passion for analysis, a deep understanding of data's potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference. Job description HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. As a Principal Data Analyst in RIS, you'll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Key Responsibilities Provide strategic leadership across a range of complex analytical projects, defining direction, governance and delivery approaches to: Establish, champion and assure analytical standards and methods, ensuring appropriate use of statistical techniques, data modelling and coding approaches are used to solve complex business challenges. Lead the design and adoption of scalable, reusable analytical products to increase organisational capability, improve efficiency and support sustainable analytical delivery. Lead analytical quality assurance and continuous improvement, embedding robust governance and assurance practices. Champion data governance, quality and ethical use of data, setting and implementing standards across analysis and data management. Translate complex analytical evidence into clear recommendations that influence senior decision making. Develop and maintain relationships with key stakeholders and partners, ensuring analytical investment delivers measurable outcomes. Build organisational capability through leadership, coaching and talent development to create a high performing culture that supports professional growth. About the Risk & Intelligence Service (RIS) RIS includes a range of specialist teams you could join, each using advanced analytics to solve high-impact problems: Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. Large Business Data Analytics (LBDA): Provide data analytical services to identify tax risks across large businesses at national and regional levels. Compliance Operational Insight & Risking (COIR): Provide analytical products and tools that strengthen HMRC's compliance strategies. Strategic Risking (SR): Develops strategic capabilities to ensure CCG and RIS is ready and able to support HMRC's compliance strategies. Data and Risking Service (DRS): Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs. Person specification As a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You'll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery. As part of a supportive and forward-thinking profession, you'll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement. You will bring: The ability to drive innovation by applying advanced analytical techniques and exploring new data sources to solve complex business problems. Strong judgement in shaping evidence-based recommendations, assessing options, understanding risks, and clearly communicating impacts to inform strategic decisions. A commitment to high-quality analytical standards, embedding reproducible, auditable, and efficient practices that deliver measurable value. The ability to build effective relationships across disciplines, working with stakeholders to understand user needs and deliver timely, relevant insights using agile approaches. Confidence in leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive situations. Expertise in translating complex analysis into clear, compelling outputs that influence both technical and non-technical audiences. A proactive approach to continuous improvement, staying current with developments in data science, analytics, and emerging technologies to enhance organisational capability. A collaborative mindset, contributing to the analytical community and supporting HMRC's mission through strategic, data-driven solutions. Data Analyst Training Programme If you have completed HMRC's internal Data Analyst Training Programme (DATP) or previous iterations such as the Specialist Trial Period (STP), you do not need to do it again. If not, you will be expected to complete the final assessment from the DATP which is designed to help you build confidence and capability in the core skills needed for analytical roles. If required, you'll take part in self-study, modular and work-based assessments aligned to the Profession framework, giving you regular opportunities to reflect on your progress and identify areas for development. You'll be supported throughout your journey by your manager, our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess their performance and seek support whenever needed to help them get the most from the programme. The DATP could include several multiday courses delivered in specialist training suites, and you may be asked to travel and stay for up to four days at a time. HMRC will cover travel and subsistence costs. Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here. Essential Criteria: To be considered for this role, your application must demonstrate evidence of all the following Essential Criteria: Applying statistical and analytical tools and techniques: Expert in the application of statistical methodologies and analytical techniques to resolve highly complex business problems. Provide technical leadership, establish analytical standards and governance. Clearly engage with stakeholders to communicate findings Communicating between the technical and non-technical: Ability to clearly communicate complex analysis to a range of technical and non-technical audiences, influence senior stakeholders, and manage expectations in high-profile or sensitive contexts. Developing code for analysis: Strong experience designing and implementing robust, well-documented and reproducible coded solutions using Python, R or Base SAS, with the ability to set and promote coding standards and best practice. Delivering business impact through data: Demonstrate using data and analysis to deliver measurable business impact, shaping analytical questions and developing scalable data products to support decision-making. Webinar We'll be hosting a 30-minute webinar to give you an insight into the Principal Data Analyst role and the different teams you could join within HMRC. Join us on the following date: Wednesday 19th August - 14:00 - 14:30 Please register your interest in the session above by completing this short form: Join an HMRC Recruitment webinar - Principal Data Analyst - 472271 - Fill in form Additional Security Information This role require the successful candidates to hold or be willing to hold Security check (SC) clearance. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for a proactive and analytical professional to support HMRC's fight against identity fraud. You'll help lead data-driven investigations into suspicious activity related to identity verification and authentication services, while working with the team and partners, acting as a key contributor in a team that supports customers and provides insight into identity fraud activity and proactive searching for threats. This is an exciting opportunity to make a real difference, working in a dynamic and evolving environment. Person specification Manipulate and analyse large data sets and investigate suspicious activity. Learn, develop, and apply methods using data analytics techniques such as data mining, data matching, clustering analysis and outlier detection. Use basic scripting languages to develop visualisations and automate effective searches to build a growing analytical suite of capabilities that you can operate efficiently. Have strong communication skills and be able to demonstrate working across business and technical domains. You will have excellent interpersonal skills. Apply your knowledge of security and fraud risks to digital services. Support and deputise for the senior analysts, producing clear, insightful reports and presentations for senior stakeholders. You will be confident working in an environment that may flex its focus in response to emerging issues and have a delivery focus. You will be eager to learn and widen your experience in different areas of identity work. You will use your experience of scripting, for example SPL, Python, SQL, KQL to proactively search and discover anomalies. Be flexible and enthusiastic whilst working with some ambiguity as the team forms, grows and matures. Support senior managers in the reporting of metrics and support the wider aims of the HMRC Security Identity Team. Identify process improvement areas. Essential Criteria Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. Data analysis skills and experience with large data sets, with proficiency scripting complex queries in analysis environments. Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. A sound understanding of Identity, Verification and Authentication principles. Desirable Criteria A degree in Data Analysis, Data Science, Information Security, Cyber Security, or other Cyber qualifications eg SANS, or at least previous experience in a relevant cyber role. Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation. Active use of at least one of the following: Python, SQL, KQL, SPL. Important Additional Information The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Qualifications are not mandatory for this role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for a proactive and analytical professional to support HMRC's fight against identity fraud. You'll help lead data-driven investigations into suspicious activity related to identity verification and authentication services, while working with the team and partners, acting as a key contributor in a team that supports customers and provides insight into identity fraud activity and proactive searching for threats. This is an exciting opportunity to make a real difference, working in a dynamic and evolving environment. Person specification Manipulate and analyse large data sets and investigate suspicious activity. Learn, develop, and apply methods using data analytics techniques such as data mining, data matching, clustering analysis and outlier detection. Use basic scripting languages to develop visualisations and automate effective searches to build a growing analytical suite of capabilities that you can operate efficiently. Have strong communication skills and be able to demonstrate working across business and technical domains. You will have excellent interpersonal skills. Apply your knowledge of security and fraud risks to digital services. Support and deputise for the senior analysts, producing clear, insightful reports and presentations for senior stakeholders. You will be confident working in an environment that may flex its focus in response to emerging issues and have a delivery focus. You will be eager to learn and widen your experience in different areas of identity work. You will use your experience of scripting, for example SPL, Python, SQL, KQL to proactively search and discover anomalies. Be flexible and enthusiastic whilst working with some ambiguity as the team forms, grows and matures. Support senior managers in the reporting of metrics and support the wider aims of the HMRC Security Identity Team. Identify process improvement areas. Essential Criteria Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. Data analysis skills and experience with large data sets, with proficiency scripting complex queries in analysis environments. Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. A sound understanding of Identity, Verification and Authentication principles. Desirable Criteria A degree in Data Analysis, Data Science, Information Security, Cyber Security, or other Cyber qualifications eg SANS, or at least previous experience in a relevant cyber role. Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation. Active use of at least one of the following: Python, SQL, KQL, SPL. Important Additional Information The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Qualifications are not mandatory for this role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: . click apply for full job details
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
SOC Automation Engineer As a SOC Automation Engineer, you will apply hands-on engineering expertise to design, build, and optimise automation workflows that improve the scalability and efficiency of SOC services. Working across SIEM, endpoint, and orchestration platforms (primarily Palo Alto XSOAR), you will reduce analyst workload, accelerate incident response, and enhance decision-making across customer environments. Key Responsibilities Automation Development - Design, build, and maintain scalable automation workflows across detection and response platforms. Integration & Orchestration - Deliver cross-platform automation enabling fast, reliable response actions. Lifecycle Management - Develop, deploy, and continuously optimise automation for performance, resilience, and coverage. Collaboration & Requirements Gathering - Work with SOC and engineering teams to identify automation opportunities. Documentation - Produce clear documentation to support delivery, troubleshooting, and continuous improvement. Automation Planning - Contribute to automation roadmaps, threat modelling, and use case development. Pre-Sales Support - Assist with demos, scoping, and proof-of-value activities where required. Core Duties Automation Design & Development Build and maintain workflows across SIEM, EDR, and SOAR platforms Develop reusable scripts, templates, and components Ensure solutions support secure, multi-tenant environments Integration & Response Automation Orchestrate containment, enrichment, and remediation actions Integrate with threat intelligence, cloud, vulnerability, and reporting tools Partner with analysts to map and automate response processes Lifecycle Management & Optimisation Manage automation from design through to optimisation Troubleshoot failures and refine logic Use post-incident insights to improve workflows Documentation & Standards Maintain clear documentation of workflows, dependencies, and error handling Ensure consistency and usability for wider teams Strategic Contribution Support use cases aligned to threat modelling and MITRE ATT&CK Contribute to automation playbooks and response strategies Stay current with tools, frameworks, and emerging threats Collaboration Embed automation into SOC workflows Share best practices and support team development Pre-Sales Support workshops, onboarding, and solution design where needed Stakeholder Collaboration SOC Analysts - Automate repeatable triage and response activities Platform & Detection Engineers - Integrate automation into tooling and detections Sales & Pre-Sales - Provide technical input for customer solutions Requirements 2+ years' experience in SOC, automation, or cloud security engineering Experience in managed services or multi-tenant environments Strong experience building automations across SIEM, SOAR, or EDR platforms Proficiency in scripting (e.g., Python, PowerShell) Experience working with APIs, webhooks, and authentication methods Knowledge of threat frameworks (e.g., MITRE ATT&CK) Understanding of cloud security, identity, and event-driven automation Strong communication and analytical skills Security clearance (NPPV and/or SC) may be required. Technical Knowledge Security orchestration and automation principles Scripting and integration patterns (APIs, webhooks) SOC detection and response workflows Threat intelligence integration and use case design Cloud and identity security concepts Multi-tenant automation design Certifications Essential: Hands-on experience with Palo Alto XSOAR Desirable: Palo Alto Networks Certified XSOAR Engineer Palo Alto Networks Certified Security Automation Engineer (PCSAE) Palo Alto Networks Security Operations Professional
Aug 24, 2026
Full time
SOC Automation Engineer As a SOC Automation Engineer, you will apply hands-on engineering expertise to design, build, and optimise automation workflows that improve the scalability and efficiency of SOC services. Working across SIEM, endpoint, and orchestration platforms (primarily Palo Alto XSOAR), you will reduce analyst workload, accelerate incident response, and enhance decision-making across customer environments. Key Responsibilities Automation Development - Design, build, and maintain scalable automation workflows across detection and response platforms. Integration & Orchestration - Deliver cross-platform automation enabling fast, reliable response actions. Lifecycle Management - Develop, deploy, and continuously optimise automation for performance, resilience, and coverage. Collaboration & Requirements Gathering - Work with SOC and engineering teams to identify automation opportunities. Documentation - Produce clear documentation to support delivery, troubleshooting, and continuous improvement. Automation Planning - Contribute to automation roadmaps, threat modelling, and use case development. Pre-Sales Support - Assist with demos, scoping, and proof-of-value activities where required. Core Duties Automation Design & Development Build and maintain workflows across SIEM, EDR, and SOAR platforms Develop reusable scripts, templates, and components Ensure solutions support secure, multi-tenant environments Integration & Response Automation Orchestrate containment, enrichment, and remediation actions Integrate with threat intelligence, cloud, vulnerability, and reporting tools Partner with analysts to map and automate response processes Lifecycle Management & Optimisation Manage automation from design through to optimisation Troubleshoot failures and refine logic Use post-incident insights to improve workflows Documentation & Standards Maintain clear documentation of workflows, dependencies, and error handling Ensure consistency and usability for wider teams Strategic Contribution Support use cases aligned to threat modelling and MITRE ATT&CK Contribute to automation playbooks and response strategies Stay current with tools, frameworks, and emerging threats Collaboration Embed automation into SOC workflows Share best practices and support team development Pre-Sales Support workshops, onboarding, and solution design where needed Stakeholder Collaboration SOC Analysts - Automate repeatable triage and response activities Platform & Detection Engineers - Integrate automation into tooling and detections Sales & Pre-Sales - Provide technical input for customer solutions Requirements 2+ years' experience in SOC, automation, or cloud security engineering Experience in managed services or multi-tenant environments Strong experience building automations across SIEM, SOAR, or EDR platforms Proficiency in scripting (e.g., Python, PowerShell) Experience working with APIs, webhooks, and authentication methods Knowledge of threat frameworks (e.g., MITRE ATT&CK) Understanding of cloud security, identity, and event-driven automation Strong communication and analytical skills Security clearance (NPPV and/or SC) may be required. Technical Knowledge Security orchestration and automation principles Scripting and integration patterns (APIs, webhooks) SOC detection and response workflows Threat intelligence integration and use case design Cloud and identity security concepts Multi-tenant automation design Certifications Essential: Hands-on experience with Palo Alto XSOAR Desirable: Palo Alto Networks Certified XSOAR Engineer Palo Alto Networks Certified Security Automation Engineer (PCSAE) Palo Alto Networks Security Operations Professional
