Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Senior Architect or equivalent role carrying product-shaping responsibility. A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole. Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room. Product Understanding - Not Just Technical Understanding prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet. Genuine customer orientation: asking what problem the customer has before asking how to build the feature. Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one. The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context. Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found. An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive. Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution. Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment. Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause. Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database. AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping. Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions. Bonus Points Background in email security, threat detection, DLP, identity, or data platforms. Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture. Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches. Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS. What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars. Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane. Senior peers: a small, high-trust Architecture Leadership Team where everyone operates at a high level. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience. 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role. A track record of product-shaping responsibility, not just technical delivery. Active, daily use of AI development tools in a professional setting - not experimentation, practice. Equal Opportunity Statement Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. Commitment to Diversity and Inclusion We're proud to be an Equal Opportunity and Aff We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose . click apply for full job details
Aug 24, 2026
Full time
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Senior Architect or equivalent role carrying product-shaping responsibility. A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole. Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room. Product Understanding - Not Just Technical Understanding prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet. Genuine customer orientation: asking what problem the customer has before asking how to build the feature. Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one. The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context. Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found. An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive. Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution. Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment. Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause. Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database. AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping. Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions. Bonus Points Background in email security, threat detection, DLP, identity, or data platforms. Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture. Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches. Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS. What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars. Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane. Senior peers: a small, high-trust Architecture Leadership Team where everyone operates at a high level. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience. 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role. A track record of product-shaping responsibility, not just technical delivery. Active, daily use of AI development tools in a professional setting - not experimentation, practice. Equal Opportunity Statement Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. Commitment to Diversity and Inclusion We're proud to be an Equal Opportunity and Aff We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose . click apply for full job details
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
Aug 24, 2026
Full time
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Aug 24, 2026
Full time
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Workplace: ITV London, White City + Hybrid (2 to 3 days in the office per week) The team The Technology Legal & Business Affairs team sits at the centre of ITV's digital enablement strategy, supporting the technology functions. Working closely with Group Technology, Media & Entertainment (M&E) Technology and Studios Technology, the team provides commercially focused legal advice that enables innovation while protecting ITV's strategic and regulatory interests. This is a collaborative, fast-paced environment where legal expertise meets cutting-edge digital development. The role We're looking for a commercially minded Senior Legal Advisor to join ITV on a 12-month fixed-term contract. Reporting to the Head of Legal & Business Affairs for Technology, you will provide high-quality legal support across ITV's core technology teams, with a particular focus on Group Technology and separation activities in advance of the divestment of ITV's Media & Entertainment business. This is a varied and hands-on role supporting supplier lifecycle management, technology contracting and digital transformation initiatives. You will advise on a broad range of technology agreements and commercial matters, ensuring legal risk is managed pragmatically while enabling the business to move at pace. Working closely with stakeholders across Technology, Procurement, Cyber Security, Data Protection and wider Legal teams, you'll play a key role in delivering joined-up, commercially sound legal solutions. Some of your key day-to-day responsibilities will include: Providing legal support on material, strategic technology suppliers for Group Technology with a key focus on separation activities in advance of the divestment of the M&E business. Building trusted relationships with senior internal stakeholders Drafting and negotiating a wide range of technology agreements, including SaaS, software licences, cloud services, app development, consultancy, reseller agreements, EULAs and data processing agreements Advising on supplier onboarding, due diligence, AI governance and ongoing supplier lifecycle management Identifying and mitigating legal and commercial risks within contracts (including liability, indemnities, warranties and termination provisions) Advising on disputes, contract interpretation and legal risk analysis Working collaboratively with the Data Protection team to ensure privacy-by-design principles are embedded in new technology deployments Coordinating contract approval and execution processes Supporting wider Group-level legal and transformation projects as required Skills you'll need (minimum criteria) Qualified lawyer (UK or equivalent qualification). Extensive PQE with experience in technology and commercial contracts. Strong drafting and negotiation experience across technology and services agreements. Proven ability to manage multiple stakeholders and work independently in a fast-paced, deadline-driven environment. Other things we're looking for (key criteria) Commercially astute and solution-oriented, with a pragmatic approach to risk. Excellent communicator, able to build strong internal and external relationships. Confident working across cross-functional teams including Procurement, Data Protection, Finance and Cyber Security. Strong understanding of data protection, IP and IT licensing principles. Able to balance legal rigour with commercial realities and business priorities. Highly organised, capable of managing multiple contracts and competing priorities. A collaborative team player who can command credibility across senior stakeholders. Adaptable and resilient, comfortable working occasional longer hours when business demands require.
Aug 22, 2026
Full time
Workplace: ITV London, White City + Hybrid (2 to 3 days in the office per week) The team The Technology Legal & Business Affairs team sits at the centre of ITV's digital enablement strategy, supporting the technology functions. Working closely with Group Technology, Media & Entertainment (M&E) Technology and Studios Technology, the team provides commercially focused legal advice that enables innovation while protecting ITV's strategic and regulatory interests. This is a collaborative, fast-paced environment where legal expertise meets cutting-edge digital development. The role We're looking for a commercially minded Senior Legal Advisor to join ITV on a 12-month fixed-term contract. Reporting to the Head of Legal & Business Affairs for Technology, you will provide high-quality legal support across ITV's core technology teams, with a particular focus on Group Technology and separation activities in advance of the divestment of ITV's Media & Entertainment business. This is a varied and hands-on role supporting supplier lifecycle management, technology contracting and digital transformation initiatives. You will advise on a broad range of technology agreements and commercial matters, ensuring legal risk is managed pragmatically while enabling the business to move at pace. Working closely with stakeholders across Technology, Procurement, Cyber Security, Data Protection and wider Legal teams, you'll play a key role in delivering joined-up, commercially sound legal solutions. Some of your key day-to-day responsibilities will include: Providing legal support on material, strategic technology suppliers for Group Technology with a key focus on separation activities in advance of the divestment of the M&E business. Building trusted relationships with senior internal stakeholders Drafting and negotiating a wide range of technology agreements, including SaaS, software licences, cloud services, app development, consultancy, reseller agreements, EULAs and data processing agreements Advising on supplier onboarding, due diligence, AI governance and ongoing supplier lifecycle management Identifying and mitigating legal and commercial risks within contracts (including liability, indemnities, warranties and termination provisions) Advising on disputes, contract interpretation and legal risk analysis Working collaboratively with the Data Protection team to ensure privacy-by-design principles are embedded in new technology deployments Coordinating contract approval and execution processes Supporting wider Group-level legal and transformation projects as required Skills you'll need (minimum criteria) Qualified lawyer (UK or equivalent qualification). Extensive PQE with experience in technology and commercial contracts. Strong drafting and negotiation experience across technology and services agreements. Proven ability to manage multiple stakeholders and work independently in a fast-paced, deadline-driven environment. Other things we're looking for (key criteria) Commercially astute and solution-oriented, with a pragmatic approach to risk. Excellent communicator, able to build strong internal and external relationships. Confident working across cross-functional teams including Procurement, Data Protection, Finance and Cyber Security. Strong understanding of data protection, IP and IT licensing principles. Able to balance legal rigour with commercial realities and business priorities. Highly organised, capable of managing multiple contracts and competing priorities. A collaborative team player who can command credibility across senior stakeholders. Adaptable and resilient, comfortable working occasional longer hours when business demands require.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
Aug 22, 2026
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
Aug 22, 2026
Full time
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. Responsibilities AI Strategy & Platform Architecture Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership-training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education Bachelor's degree required; Master's in CS, AI/ML, or related field preferred. What Success Looks Like Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why This Role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems. Banking operations at this scale generate AI challenges that simply do not exist elsewhere - legacy system integration, regulatory auditability requirements, multi jurisdictional data constraints, and the need for explainability in consequential decisions. If you want to solve problems that matter and that are genuinely difficult, this is the role. Executive visibility and sponsorship. This role has CIO and COO level visibility, a clear organizational mandate, and the budget to execute without delay. Strategic partnerships. Collaborate directly with Google, Anthropic, and leading cloud AI providers to design and deploy core platform capabilities at scale. Equal Employment Opportunity Citi is an equal opportunity and affirmative action employer . click apply for full job details
Aug 22, 2026
Full time
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. Responsibilities AI Strategy & Platform Architecture Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership-training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education Bachelor's degree required; Master's in CS, AI/ML, or related field preferred. What Success Looks Like Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why This Role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems. Banking operations at this scale generate AI challenges that simply do not exist elsewhere - legacy system integration, regulatory auditability requirements, multi jurisdictional data constraints, and the need for explainability in consequential decisions. If you want to solve problems that matter and that are genuinely difficult, this is the role. Executive visibility and sponsorship. This role has CIO and COO level visibility, a clear organizational mandate, and the budget to execute without delay. Strategic partnerships. Collaborate directly with Google, Anthropic, and leading cloud AI providers to design and deploy core platform capabilities at scale. Equal Employment Opportunity Citi is an equal opportunity and affirmative action employer . click apply for full job details
Managing Director, International Chief Information Security Officer Position Summary The International Chief Information Security Officer (International CISO) reporting to the SVP, Global Head of Business Information Security, serves as the senior cybersecurity executive responsible for cybersecurity strategy, governance, regulatory engagement, and cyber risk oversight across multiple international jurisdictions. The role provides leadership and accountability for regional cybersecurity programs while ensuring alignment with enterprise security strategies, local regulatory requirements, business objectives, and operational resilience expectations. The International CISO acts as the primary cybersecurity advisor to regional executives, regulators, legal entities, risk committees, and business leaders, while coordinating closely with global cybersecurity functions to drive consistent security outcomes and regulatory compliance across international markets. The International CISO balances global cybersecurity standards with regional business and regulatory requirements while driving execution across complex multinational environments. The International CISO is expected to operate as a trusted advisor to executive leadership and the regional boards, while being able to translate complex cybersecurity issues into business-oriented risk decisions. Key Responsibilities International Cybersecurity Leadership Lead cybersecurity strategies and execution across assigned international regions, including oversight of country and regional cybersecurity programs. Establish and maintain a consistent cybersecurity operating model across jurisdictions while accounting for local regulatory and business requirements. Serve as the senior cybersecurity executive for international legal entities and country governance structures. Drive regional cybersecurity transformation initiatives supporting emerging technologies, cloud adoption, AI, resilience, and digital modernization efforts. Regulatory Engagement Serve as the accountable cybersecurity representative for regulatory examinations, audits, supervisory engagements, and regulatory reporting requirements. Maintain strong relationships with regional regulators, industry associations, and cybersecurity authorities. Monitor changes in cyber, technology risk, privacy, resilience, and operational risk regulations across assigned jurisdictions. Ensure cybersecurity programs meet local regulatory expectations and support enterprise compliance objectives. Business Information Security Function as the primary cybersecurity advisor to regional business executives, country heads, legal entity boards, and management committees. Partner with business leaders to embed security into strategic initiatives, acquisitions, client solutions, and technology modernization programs. Support client cybersecurity due diligence activities and strategic customer engagements. Promote cybersecurity awareness and accountability throughout the regional businesses. Incident Management and Resilience Provide leadership during significant cybersecurity incidents affecting international operations. Coordinate with cyber defense center, cyber threat intelligence, technical and business teams during regional cyber events. Ensure regional readiness for cyber incidents and operational disruptions through resilience testing exercises. Maintain oversight of regulatory reporting and regional stakeholder communications during cybersecurity events. International Team Leadership Lead and develop regional cybersecurity staff in support of technical and business aligned teams. Establish succession planning, workforce development, and talent strategies. Build a high-performing, globally connected cybersecurity team capable of supporting regional growth and regulatory demands. Foster collaboration between international teams and enterprise security functions. Required Qualifications Education Bachelor's degree in information security, Computer Science, Technology, Risk Management, Business, or related field. Experience 15+ years of progressive cybersecurity, technology risk, or information security experience. Considerable experience leading cybersecurity programs across multiple countries and regulatory jurisdictions. Proven experience engaging directly with regulators and executive leadership. Experience within global financial services or other highly regulated industries. Demonstrated success leading large-scale cybersecurity transformation programs. Technical and Regulatory Expertise Cybersecurity frameworks and controls. Operational resilience and business continuity. Cloud security and emerging technologies. AI security and governance. Data protection and privacy requirements. Identity and access management. Cyber threat intelligence and incident response. Third-party and supply chain risk management. Success Measures Regulatory outcomes Reduction of material cybersecurity risk across the regional teams. Cyber resilience maturity improvements. Timely remediation of owned audit and regulatory findings. Business satisfaction and executive stakeholder engagement. Cybersecurity program maturity across regions. Talent development and organizational effectiveness. Successful execution of strategic cybersecurity initiatives. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
Aug 21, 2026
Full time
Managing Director, International Chief Information Security Officer Position Summary The International Chief Information Security Officer (International CISO) reporting to the SVP, Global Head of Business Information Security, serves as the senior cybersecurity executive responsible for cybersecurity strategy, governance, regulatory engagement, and cyber risk oversight across multiple international jurisdictions. The role provides leadership and accountability for regional cybersecurity programs while ensuring alignment with enterprise security strategies, local regulatory requirements, business objectives, and operational resilience expectations. The International CISO acts as the primary cybersecurity advisor to regional executives, regulators, legal entities, risk committees, and business leaders, while coordinating closely with global cybersecurity functions to drive consistent security outcomes and regulatory compliance across international markets. The International CISO balances global cybersecurity standards with regional business and regulatory requirements while driving execution across complex multinational environments. The International CISO is expected to operate as a trusted advisor to executive leadership and the regional boards, while being able to translate complex cybersecurity issues into business-oriented risk decisions. Key Responsibilities International Cybersecurity Leadership Lead cybersecurity strategies and execution across assigned international regions, including oversight of country and regional cybersecurity programs. Establish and maintain a consistent cybersecurity operating model across jurisdictions while accounting for local regulatory and business requirements. Serve as the senior cybersecurity executive for international legal entities and country governance structures. Drive regional cybersecurity transformation initiatives supporting emerging technologies, cloud adoption, AI, resilience, and digital modernization efforts. Regulatory Engagement Serve as the accountable cybersecurity representative for regulatory examinations, audits, supervisory engagements, and regulatory reporting requirements. Maintain strong relationships with regional regulators, industry associations, and cybersecurity authorities. Monitor changes in cyber, technology risk, privacy, resilience, and operational risk regulations across assigned jurisdictions. Ensure cybersecurity programs meet local regulatory expectations and support enterprise compliance objectives. Business Information Security Function as the primary cybersecurity advisor to regional business executives, country heads, legal entity boards, and management committees. Partner with business leaders to embed security into strategic initiatives, acquisitions, client solutions, and technology modernization programs. Support client cybersecurity due diligence activities and strategic customer engagements. Promote cybersecurity awareness and accountability throughout the regional businesses. Incident Management and Resilience Provide leadership during significant cybersecurity incidents affecting international operations. Coordinate with cyber defense center, cyber threat intelligence, technical and business teams during regional cyber events. Ensure regional readiness for cyber incidents and operational disruptions through resilience testing exercises. Maintain oversight of regulatory reporting and regional stakeholder communications during cybersecurity events. International Team Leadership Lead and develop regional cybersecurity staff in support of technical and business aligned teams. Establish succession planning, workforce development, and talent strategies. Build a high-performing, globally connected cybersecurity team capable of supporting regional growth and regulatory demands. Foster collaboration between international teams and enterprise security functions. Required Qualifications Education Bachelor's degree in information security, Computer Science, Technology, Risk Management, Business, or related field. Experience 15+ years of progressive cybersecurity, technology risk, or information security experience. Considerable experience leading cybersecurity programs across multiple countries and regulatory jurisdictions. Proven experience engaging directly with regulators and executive leadership. Experience within global financial services or other highly regulated industries. Demonstrated success leading large-scale cybersecurity transformation programs. Technical and Regulatory Expertise Cybersecurity frameworks and controls. Operational resilience and business continuity. Cloud security and emerging technologies. AI security and governance. Data protection and privacy requirements. Identity and access management. Cyber threat intelligence and incident response. Third-party and supply chain risk management. Success Measures Regulatory outcomes Reduction of material cybersecurity risk across the regional teams. Cyber resilience maturity improvements. Timely remediation of owned audit and regulatory findings. Business satisfaction and executive stakeholder engagement. Cybersecurity program maturity across regions. Talent development and organizational effectiveness. Successful execution of strategic cybersecurity initiatives. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non financial regulatory reporting, payroll, and international operations. The scale is significant, the problems are unsolved at this level of complexity, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications: Technological 15+ years of experience in Technology - Required Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education: Bachelors required; Master's in CS, AI/ML, or related field preferred. What success looks like: Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why this role Scale that is rare click apply for full job details
Aug 21, 2026
Full time
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non financial regulatory reporting, payroll, and international operations. The scale is significant, the problems are unsolved at this level of complexity, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications: Technological 15+ years of experience in Technology - Required Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education: Bachelors required; Master's in CS, AI/ML, or related field preferred. What success looks like: Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why this role Scale that is rare click apply for full job details
Since its creation in 2014, Harbour has grown to become one of the world's largest and most geographically diverse independent oil and gas companies. Today, Harbour is producing between 475,000 and 485,000 barrels of oil equivalent per day with significant production in Norway, the UK, Germany, Argentina and North Africa. Harbour benefits from competitive operating costs and resilient margins, and a broad set of growth options including near-infrastructure opportunities in Norway, unconventional scalable opportunities in Argentina and conventional offshore projects in Mexico and Indonesia. With low GHG emissions intensity and a leading CO2 storage position in Europe, Harbour remains committed to producing oil and gas safely and responsibly to help meet the world's energy needs. Harbour is headquartered in London with approximately 5,000 staff and contractors across its operations and offices. Ours is an inclusive workplace where individuals can bring their whole selves to their job and feel recognised for the value they add. We are committed to creating a genuinely inclusive and supportive working environment to ensure everyone has a positive experience at work. At Harbour Energy, we aim to recruit, retain and promote our people based on their unique skills, regardless of race, gender or background. We need excellent people to help shape and develop the future of our company. Could this be you? Purpose of Role The IS Platform and Security Supervisor ensures all environments are secure, compliant, resilient, and aligned with global IS/OT standards, while meeting business and operational requirements. The role oversees the IS platforms, the operational security, Operational Technology, and communications landscape within the Mexico BU. Acts as a point of coordination for BU IS/OT platforms and security working in line with corporate teams. Drive continuous improvement, cost optimisation, and service reliability across IT/OT platforms and communications. Critical Responsibilities (MAE/MATTE/HSES ) Ensure that all activities are carried out in a safe manner complying with all regulatory requirements, legislation and Harbour Energy HSES Procedures. Ethics and Compliance Responsibilities Ensure that all activities and behaviours are carried out in accordance with Harbour Energy's Ethics and Compliance Policies and Procedures and to complete any compulsory compliance training as required. Areas of Accountability, Responsibility and Competence Oversee and manage local infrastructure and cloud services, ensuring full compliance with global IS governance and security standards with focus on availability and performance. Lead local cyber security activities in close collaboration with Global IS Security teams ensuring hands on support and situational awareness during cyber security incidents. Maintain situational awareness and hands on response during incidents. Drive vulnerability management, patching, monitoring, and risk reduction across all supported platforms. Oversee OT systems supporting drilling, offshore, and real time operations ensuring secure integration between IT and OT environments and apply and enforce Global OT cyber security standards. Management of local IT and telecommunications networks including offshore operations. Manage and provide IT systems and facility services to the Mexico BU office including, but not limited to, access control and CCTV. Management of local suppliers to ensure high-quality and compliant service delivery. Support and manage local telecommunications management (internet lines, mobile phone contracts etc). Implementation and execution of local backup and DR concepts. Provide guidance and oversight to ensure technical solutions and procedures remain fit for purpose, secure, and up to date. Participate in audits and verifications of partners and contractors. Provide technical support to tenders and contracts as required. Participate in relevant projects related to IT/OT infrastructure and applications. Manage smaller projects and initiatives. Ensure IS infrastructure and security services are stable, resilient, and consistently meet or exceed agreed service levels. Vendors, partners, and internal teams are aligned, with clear accountability and proactive issue resolution. Processes, tools, and solutions are regularly reviewed and enhanced to drive efficiency, security, and business value. May be required for on call support. Technical Skills IS Security (security operations, security architecture, asset security, communications and network security monitoring.). Private and Public Cloud management, security, and monitoring (AWS, Azure, Google Cloud Platform etc.). Identity & Access Management (Active Directory, LDAP, SSO, MFA). Threat & vulnerability management (risk assessment, penetration testing, malware analysis etc.). Security standards such as ISO 27001, NIST, CIS Controls, SOC 2. Knowledge of OT Environments/Real-time data sources/drilling and rig operations. Commercial awareness, including budget tracking and cost control. Non-Technical Skills Communication skills for reporting of security incidents and providing guidance. Strong stakeholder management skills across business and technical audiences. Professional Experience Experience in prioritising workload, managing demand and delivering against agreed plans. Education Bachelor's degree in relevant field. Language Harbour Principles and Values Strong alignment with Harbour Energy's core values, behaviours, and commitment to operational excellence and integrity. Inclusive recruitment is a vital part of our diversity, equity and inclusion strategy. Whatever your background, if you feel you need an adjustment during our selection process to suit your needs, please let us know, and we will be happy to help.
Aug 15, 2026
Full time
Since its creation in 2014, Harbour has grown to become one of the world's largest and most geographically diverse independent oil and gas companies. Today, Harbour is producing between 475,000 and 485,000 barrels of oil equivalent per day with significant production in Norway, the UK, Germany, Argentina and North Africa. Harbour benefits from competitive operating costs and resilient margins, and a broad set of growth options including near-infrastructure opportunities in Norway, unconventional scalable opportunities in Argentina and conventional offshore projects in Mexico and Indonesia. With low GHG emissions intensity and a leading CO2 storage position in Europe, Harbour remains committed to producing oil and gas safely and responsibly to help meet the world's energy needs. Harbour is headquartered in London with approximately 5,000 staff and contractors across its operations and offices. Ours is an inclusive workplace where individuals can bring their whole selves to their job and feel recognised for the value they add. We are committed to creating a genuinely inclusive and supportive working environment to ensure everyone has a positive experience at work. At Harbour Energy, we aim to recruit, retain and promote our people based on their unique skills, regardless of race, gender or background. We need excellent people to help shape and develop the future of our company. Could this be you? Purpose of Role The IS Platform and Security Supervisor ensures all environments are secure, compliant, resilient, and aligned with global IS/OT standards, while meeting business and operational requirements. The role oversees the IS platforms, the operational security, Operational Technology, and communications landscape within the Mexico BU. Acts as a point of coordination for BU IS/OT platforms and security working in line with corporate teams. Drive continuous improvement, cost optimisation, and service reliability across IT/OT platforms and communications. Critical Responsibilities (MAE/MATTE/HSES ) Ensure that all activities are carried out in a safe manner complying with all regulatory requirements, legislation and Harbour Energy HSES Procedures. Ethics and Compliance Responsibilities Ensure that all activities and behaviours are carried out in accordance with Harbour Energy's Ethics and Compliance Policies and Procedures and to complete any compulsory compliance training as required. Areas of Accountability, Responsibility and Competence Oversee and manage local infrastructure and cloud services, ensuring full compliance with global IS governance and security standards with focus on availability and performance. Lead local cyber security activities in close collaboration with Global IS Security teams ensuring hands on support and situational awareness during cyber security incidents. Maintain situational awareness and hands on response during incidents. Drive vulnerability management, patching, monitoring, and risk reduction across all supported platforms. Oversee OT systems supporting drilling, offshore, and real time operations ensuring secure integration between IT and OT environments and apply and enforce Global OT cyber security standards. Management of local IT and telecommunications networks including offshore operations. Manage and provide IT systems and facility services to the Mexico BU office including, but not limited to, access control and CCTV. Management of local suppliers to ensure high-quality and compliant service delivery. Support and manage local telecommunications management (internet lines, mobile phone contracts etc). Implementation and execution of local backup and DR concepts. Provide guidance and oversight to ensure technical solutions and procedures remain fit for purpose, secure, and up to date. Participate in audits and verifications of partners and contractors. Provide technical support to tenders and contracts as required. Participate in relevant projects related to IT/OT infrastructure and applications. Manage smaller projects and initiatives. Ensure IS infrastructure and security services are stable, resilient, and consistently meet or exceed agreed service levels. Vendors, partners, and internal teams are aligned, with clear accountability and proactive issue resolution. Processes, tools, and solutions are regularly reviewed and enhanced to drive efficiency, security, and business value. May be required for on call support. Technical Skills IS Security (security operations, security architecture, asset security, communications and network security monitoring.). Private and Public Cloud management, security, and monitoring (AWS, Azure, Google Cloud Platform etc.). Identity & Access Management (Active Directory, LDAP, SSO, MFA). Threat & vulnerability management (risk assessment, penetration testing, malware analysis etc.). Security standards such as ISO 27001, NIST, CIS Controls, SOC 2. Knowledge of OT Environments/Real-time data sources/drilling and rig operations. Commercial awareness, including budget tracking and cost control. Non-Technical Skills Communication skills for reporting of security incidents and providing guidance. Strong stakeholder management skills across business and technical audiences. Professional Experience Experience in prioritising workload, managing demand and delivering against agreed plans. Education Bachelor's degree in relevant field. Language Harbour Principles and Values Strong alignment with Harbour Energy's core values, behaviours, and commitment to operational excellence and integrity. Inclusive recruitment is a vital part of our diversity, equity and inclusion strategy. Whatever your background, if you feel you need an adjustment during our selection process to suit your needs, please let us know, and we will be happy to help.
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Aug 14, 2026
Full time
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Head of Security (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Head of Security (CISO) to lead and evolve our group-wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Qualifications Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Benefits Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
Aug 14, 2026
Full time
Head of Security (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Head of Security (CISO) to lead and evolve our group-wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Qualifications Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Benefits Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
We are seeking a highly motivated and experienced Technology Managing Director to lead our Securities Finance Technology division. This senior leadership role is responsible for formulating and driving the strategy, development, and transformation of our Agency Lending and Collateral Technology platforms. The ideal candidate will have a proven track record of managing global development teams, driving large-scale modernization programs, and fostering a culture of innovation. You will be at the forefront of transforming our legacy systems into a modern, data-enabled, and microservices-based architecture to support our growing business needs. Key Responsibilities Technology Leadership & Strategy: Define and execute a comprehensive technology roadmap for the Agency Lending and Collateral Technology platforms, aligning with business goals and industry trends. Provide vision and leadership to a global team of software engineers, architects, and project managers. Champion the adoption of modern architecture patterns, including microservices, cloud-native development, and event-driven design. Drive the strategic transformation of monolithic applications into a resilient, scalable, and flexible microservices ecosystem. Application Development & Delivery: Define and execute an AI-first engineering strategy across front-end and back-end platforms, aligning technology direction with Citi's broader digital transformation priorities, and leading the group to make full use of AI-assisted software development. Oversee the end-to-end software development lifecycle (SDLC) for all applications within the Agency Lending and Collateral domains. Ensure the timely and high-quality delivery of new features, enhancements, and critical projects. Implement and enforce Agile and DevOps best practices to improve development velocity, quality, and team morale. Manage relationships with key stakeholders, including business heads, product owners, and infrastructure teams, to ensure alignment and transparency. Data Enablement & Analytics: Develop and implement a robust data strategy to unlock the value of our securities finance data. Architect and build data pipelines, data lakes, and analytical capabilities to support real-time reporting, business intelligence, and advanced analytics. Ensure data quality, governance, and security standards are met across all platforms. Promote a data-driven culture within the technology organization and the business. Team & Talent Management: Lead, mentor, and develop a high-performing, globally distributed technology team. Foster an inclusive and collaborative environment that encourages innovation, continuous learning, and professional growth. Manage resource allocation, budgeting, and vendor relationships to optimize team performance and control costs. Attract and retain top engineering talent. Risk & Resiliency: Ensure all applications are designed and operated with the highest levels of security, stability, and resiliency. Partner with enterprise infrastructure and cybersecurity teams to manage technology risk and ensure compliance with all regulatory and internal policies. Qualifications Experience: 15+ years of experience in software engineering and technology leadership, with a significant portion within the financial services industry. Minimum of 7 years in a leadership role managing large, global application development teams. Direct experience in Securities Finance, Agency Lending, or Collateral Management/Optimization is strongly preferred. Proven experience leading a successful, large-scale technology transformation from legacy systems to a microservices-based architecture. Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. Desired Skills Technical Expertise: Deep understanding of modern architectural patterns, including microservices, APIs, event-driven architecture, and domain-driven design. Experience with cloud platforms and containerization technologies. Strong knowledge of modern programming languages (e.g., Java), database technologies (Oracle, MSSQL), and messaging systems (e.g., Kafka). Expertise in building and scaling data-intensive applications and data analytics platforms. Leadership & Management: Exceptional leadership and communication skills, with the ability to influence and inspire teams and stakeholders at all levels. Strategic thinker with a demonstrated ability to translate business needs into a clear technology vision and an executable plan. Strong financial acumen and experience managing significant budgets and vendor contracts. Industry Knowledge: In-depth knowledge of the securities finance lifecycle, including trade capture, inventory management, collateral optimization, and settlement. Familiarity with regulatory requirements in the securities finance space (e.g., SFTR). Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Aug 11, 2026
Full time
We are seeking a highly motivated and experienced Technology Managing Director to lead our Securities Finance Technology division. This senior leadership role is responsible for formulating and driving the strategy, development, and transformation of our Agency Lending and Collateral Technology platforms. The ideal candidate will have a proven track record of managing global development teams, driving large-scale modernization programs, and fostering a culture of innovation. You will be at the forefront of transforming our legacy systems into a modern, data-enabled, and microservices-based architecture to support our growing business needs. Key Responsibilities Technology Leadership & Strategy: Define and execute a comprehensive technology roadmap for the Agency Lending and Collateral Technology platforms, aligning with business goals and industry trends. Provide vision and leadership to a global team of software engineers, architects, and project managers. Champion the adoption of modern architecture patterns, including microservices, cloud-native development, and event-driven design. Drive the strategic transformation of monolithic applications into a resilient, scalable, and flexible microservices ecosystem. Application Development & Delivery: Define and execute an AI-first engineering strategy across front-end and back-end platforms, aligning technology direction with Citi's broader digital transformation priorities, and leading the group to make full use of AI-assisted software development. Oversee the end-to-end software development lifecycle (SDLC) for all applications within the Agency Lending and Collateral domains. Ensure the timely and high-quality delivery of new features, enhancements, and critical projects. Implement and enforce Agile and DevOps best practices to improve development velocity, quality, and team morale. Manage relationships with key stakeholders, including business heads, product owners, and infrastructure teams, to ensure alignment and transparency. Data Enablement & Analytics: Develop and implement a robust data strategy to unlock the value of our securities finance data. Architect and build data pipelines, data lakes, and analytical capabilities to support real-time reporting, business intelligence, and advanced analytics. Ensure data quality, governance, and security standards are met across all platforms. Promote a data-driven culture within the technology organization and the business. Team & Talent Management: Lead, mentor, and develop a high-performing, globally distributed technology team. Foster an inclusive and collaborative environment that encourages innovation, continuous learning, and professional growth. Manage resource allocation, budgeting, and vendor relationships to optimize team performance and control costs. Attract and retain top engineering talent. Risk & Resiliency: Ensure all applications are designed and operated with the highest levels of security, stability, and resiliency. Partner with enterprise infrastructure and cybersecurity teams to manage technology risk and ensure compliance with all regulatory and internal policies. Qualifications Experience: 15+ years of experience in software engineering and technology leadership, with a significant portion within the financial services industry. Minimum of 7 years in a leadership role managing large, global application development teams. Direct experience in Securities Finance, Agency Lending, or Collateral Management/Optimization is strongly preferred. Proven experience leading a successful, large-scale technology transformation from legacy systems to a microservices-based architecture. Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. Desired Skills Technical Expertise: Deep understanding of modern architectural patterns, including microservices, APIs, event-driven architecture, and domain-driven design. Experience with cloud platforms and containerization technologies. Strong knowledge of modern programming languages (e.g., Java), database technologies (Oracle, MSSQL), and messaging systems (e.g., Kafka). Expertise in building and scaling data-intensive applications and data analytics platforms. Leadership & Management: Exceptional leadership and communication skills, with the ability to influence and inspire teams and stakeholders at all levels. Strategic thinker with a demonstrated ability to translate business needs into a clear technology vision and an executable plan. Strong financial acumen and experience managing significant budgets and vendor contracts. Industry Knowledge: In-depth knowledge of the securities finance lifecycle, including trade capture, inventory management, collateral optimization, and settlement. Familiarity with regulatory requirements in the securities finance space (e.g., SFTR). Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Chief Information Security Officer (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Chief Information Security Officer (CISO) to lead and evolve our group wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
Aug 07, 2026
Full time
Chief Information Security Officer (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Chief Information Security Officer (CISO) to lead and evolve our group wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
Director, Technology, Cyber & Resilience RiskSkip to main content, Technology, Cyber & Resilience Risk page is loaded Director, Technology, Cyber & Resilience RiskApplylocations: London, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Role Purpose Leads the Technology Risk & Operational Resilience capability across DSM, FX, and Risk Intelligence, accountable for the first-line risk and control environment, ensuring it operates within defined risk appetite and meets regulatory expectations. Drives risk-informed engineering delivery, embedding robust controls, resilience practices, and data-led assurance across platforms. Reports to Head of Business Management, Markets & Risk Intelligence Engineering. Core Accountabilities 1. Risk & Control Ownership Own the first-line technology risk profile, ensuring alignment to divisional risk appetite. Own the technology control framework and library (applications, infrastructure, cloud, cyber). Define control standards, testing approaches, and assurance mechanisms. Drive remediation of control gaps, including systemic risk issues. 2. Operational Resilience Own first-line implementation of operational resilience frameworks, including: + Important business services (IBS) + Impact tolerances + Scenario testing and resilience validation Ensure resilience is embedded into architecture, engineering and change processes. Partner with 2LOD to ensure alignment with regulatory expectations (e.g. DORA, UK OpRes). 3. Risk Governance & Decisioning Lead 1LoD technology risk governance forums). Provide independent first-line challenge to engineering, architecture, and product teams. Escalate and drive resolution of material risk decisions and breaches (i.e. major incidents, material audit findings) Provide clear, data-driven risk and impact assessments to product owners in business-led risk forums/committees. 4. Regulatory, Audit & External Engagement Own first-line response to audit and regulatory reviews, including: + Issue ownership and remediation tracking. + Evidence provision and assurance quality Provide technology risk insight to executive committees and Boards. Monitor external regulatory developments and emerging risks to drive required changes. 5. Third Party & Cloud Risk Own oversight of technology third-party risk, including: + Critical suppliers and intra-group dependencies (i.e. IRQ, DDQ validation and remediation of gaps) + Control effectiveness, TPRM lifecycle and exit risks. Ensure alignment of cloud risk controls with enterprise standards. Partner with Infrastructure & Cyber (BSL) with clear accountability boundaries for technology services to supported entities. 6. Risk Data, MI & Reporting Own risk reporting and insight across DSM, FX, and RI. Define and govern KRIs, KPIs and control effectiveness metrics (KCIs). Ensure availability of accurate, decision-ready risk data. Drive adoption of data-led risk management across engineering teams. 7. Leadership & Operating Model Lead and develop a high-performing technology risk team. Define clear roles, responsibilities, and RACI across first and second lines. Build risk capability across engineering, not just within the function. Act as a senior leader influencing culture, behaviours, and delivery outcomes. Required Experience Senior leadership in technology risk within regulated financial services. Ownership of control frameworks aligned to recognised standards (NIST, ISO, COBIT). Strong track record in risk governance and remediation of systemic issues. Operational resilience and incident management expertise. Experience engaging with regulators and executive stakeholders. Cloud and third-party risk oversight. Qualifications & Certifications (preferred) CRISC, CISM, CISSP, ISO 27001 Lead Auditor/Implementer, ITIL Expert. Degree in Computer Science/Engineering or equivalent experience. Skills & Attributes Combines deep risk expertise with engineering credibility. Strong decision-making and challenge capability, not just advisory. Highly effective in executive communication and regulatory engagement. Drives delivery discipline through measurable outcomes. Builds alignment across complex stakeholder landscapes. Career Stage: Director
Jul 31, 2026
Full time
Director, Technology, Cyber & Resilience RiskSkip to main content, Technology, Cyber & Resilience Risk page is loaded Director, Technology, Cyber & Resilience RiskApplylocations: London, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Role Purpose Leads the Technology Risk & Operational Resilience capability across DSM, FX, and Risk Intelligence, accountable for the first-line risk and control environment, ensuring it operates within defined risk appetite and meets regulatory expectations. Drives risk-informed engineering delivery, embedding robust controls, resilience practices, and data-led assurance across platforms. Reports to Head of Business Management, Markets & Risk Intelligence Engineering. Core Accountabilities 1. Risk & Control Ownership Own the first-line technology risk profile, ensuring alignment to divisional risk appetite. Own the technology control framework and library (applications, infrastructure, cloud, cyber). Define control standards, testing approaches, and assurance mechanisms. Drive remediation of control gaps, including systemic risk issues. 2. Operational Resilience Own first-line implementation of operational resilience frameworks, including: + Important business services (IBS) + Impact tolerances + Scenario testing and resilience validation Ensure resilience is embedded into architecture, engineering and change processes. Partner with 2LOD to ensure alignment with regulatory expectations (e.g. DORA, UK OpRes). 3. Risk Governance & Decisioning Lead 1LoD technology risk governance forums). Provide independent first-line challenge to engineering, architecture, and product teams. Escalate and drive resolution of material risk decisions and breaches (i.e. major incidents, material audit findings) Provide clear, data-driven risk and impact assessments to product owners in business-led risk forums/committees. 4. Regulatory, Audit & External Engagement Own first-line response to audit and regulatory reviews, including: + Issue ownership and remediation tracking. + Evidence provision and assurance quality Provide technology risk insight to executive committees and Boards. Monitor external regulatory developments and emerging risks to drive required changes. 5. Third Party & Cloud Risk Own oversight of technology third-party risk, including: + Critical suppliers and intra-group dependencies (i.e. IRQ, DDQ validation and remediation of gaps) + Control effectiveness, TPRM lifecycle and exit risks. Ensure alignment of cloud risk controls with enterprise standards. Partner with Infrastructure & Cyber (BSL) with clear accountability boundaries for technology services to supported entities. 6. Risk Data, MI & Reporting Own risk reporting and insight across DSM, FX, and RI. Define and govern KRIs, KPIs and control effectiveness metrics (KCIs). Ensure availability of accurate, decision-ready risk data. Drive adoption of data-led risk management across engineering teams. 7. Leadership & Operating Model Lead and develop a high-performing technology risk team. Define clear roles, responsibilities, and RACI across first and second lines. Build risk capability across engineering, not just within the function. Act as a senior leader influencing culture, behaviours, and delivery outcomes. Required Experience Senior leadership in technology risk within regulated financial services. Ownership of control frameworks aligned to recognised standards (NIST, ISO, COBIT). Strong track record in risk governance and remediation of systemic issues. Operational resilience and incident management expertise. Experience engaging with regulators and executive stakeholders. Cloud and third-party risk oversight. Qualifications & Certifications (preferred) CRISC, CISM, CISSP, ISO 27001 Lead Auditor/Implementer, ITIL Expert. Degree in Computer Science/Engineering or equivalent experience. Skills & Attributes Combines deep risk expertise with engineering credibility. Strong decision-making and challenge capability, not just advisory. Highly effective in executive communication and regulatory engagement. Drives delivery discipline through measurable outcomes. Builds alignment across complex stakeholder landscapes. Career Stage: Director
Position Overview: We are seeking to recruit an experienced and collaborative solicitor based in London with technology and commercial law expertise to join our Corporate and Technology Legal team, which provides legal support on technology, outsourcing, third-party risk management, cybersecurity, data privacy, artificial intelligence, and other technology-related matters across Mizuho Americas (including the international offices of Greenhill). This role involves drafting, reviewing, and negotiating a broad range of commercial, technology, outsourcing, cloud, and data processing agreements, while providing practical legal advice on complex vendor relationships and evolving regulatory requirements. The ideal candidate will have strong familiarity with UK and EU laws, rules, and regulations applicable to global financial institutions with respect to third-party risk management and technology, including operational resilience, outsourcing, data privacy, cybersecurity, and artificial intelligence. The successful candidate will report to the Head of the Corporate and Technology Legal team for Mizuho Americas and will play a key role in supporting technology and outsourcing initiatives involving the international offices of Mizuho Americas. Key Responsibilities: Draft, review, and negotiate third-party vendor agreements, including outsourcing, cloud/SaaS, end-user license, market data, software development, professional service, service level, data processing, and non-disclosure agreements Advise on legal and regulatory requirements applicable to outsourcing and third-party arrangements within the UK and EU financial services sector, including operational resilience and third-party risk management frameworks Advise on contractual and regulatory considerations relating to artificial intelligence, cloud computing, digital services, and emerging technology initiatives Provide legal support relating to compliance with UK GDPR, EU GDPR, international data transfers, and data processing agreements Support implementation and interpretation of UK and EU regulatory developments affecting technology and outsourcing arrangements, including regulations and guidance issued by the FCA, EBA, the European Commission, and other relevant authorities Coordinate as necessary with subject matter experts for advice and support related to intellectual property, data privacy, cybersecurity, regulatory compliance, dispute resolution and other matters that intersect with third-party vendor contract matters Contribute to maintenance of templates and know-how relating to sourcing and technology matters Such other matters as requested by the manager of the Corporate and Technology Legal team and/or the Chief Legal Officer Qualifications and Experience: At least 5-6 years Post Qualified Experience (PQE) solicitor Extensive experience negotiating complex technology and commercial contracts Experience advising on the Digital Operational Resilience Act (DORA) implementation, ICT service arrangements, operational resilience, artificial intelligence, and other regulatory regimes affecting technology vendors supporting regulated financial entities Strong familiarity with UK and EU legal and regulatory issues relevant to technology and outsourcing arrangements, including: UK GDPR and EU GDPR; international data transfers; technology and cloud outsourcing; operational resilience requirements; DORA; and artificial intelligence regulation and governance Strong analytical skills with the ability to translate laws, rules and regulations into practical business solutions Excellent written and verbal communication skills; adept at presenting legal concepts clearly to non-legal stakeholders Ability to work proactively, independently, and collaboratively in a fast-paced, dynamic environment High level of professionalism, integrity, and attention to detail Ability to prioritize and manage multiple projects and deadlines simultaneously The expected base salary ranges from $150,000.00 - $160,000.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. Other requirements Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process. Company Overview Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of $2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit . Mizuho Americas offers a competitive total rewards package. We are an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law. Why Mizuho Mizuho Mizuho is in growth mode as we are climbing the league tables, disrupting the status quo, and attracting top talent. Positions are available across our corporate functions, and on our corporate and investment banking, capital markets, advisory, research, sales & trading, derivatives, and financing teams. We are looking for candidates who want to contribute to our entrepreneurial culture where people at all levels are inspired to share ideas. Our creativity sets us apart, and our perseverance drives results in creating bespoke, client-focused solutions. If you are interested in advancing your career working for a firm with a growth mindset and the resources of a global financial services team, we would like to hear from you. For more information, please view our Recruiting Brochure
Jul 31, 2026
Full time
Position Overview: We are seeking to recruit an experienced and collaborative solicitor based in London with technology and commercial law expertise to join our Corporate and Technology Legal team, which provides legal support on technology, outsourcing, third-party risk management, cybersecurity, data privacy, artificial intelligence, and other technology-related matters across Mizuho Americas (including the international offices of Greenhill). This role involves drafting, reviewing, and negotiating a broad range of commercial, technology, outsourcing, cloud, and data processing agreements, while providing practical legal advice on complex vendor relationships and evolving regulatory requirements. The ideal candidate will have strong familiarity with UK and EU laws, rules, and regulations applicable to global financial institutions with respect to third-party risk management and technology, including operational resilience, outsourcing, data privacy, cybersecurity, and artificial intelligence. The successful candidate will report to the Head of the Corporate and Technology Legal team for Mizuho Americas and will play a key role in supporting technology and outsourcing initiatives involving the international offices of Mizuho Americas. Key Responsibilities: Draft, review, and negotiate third-party vendor agreements, including outsourcing, cloud/SaaS, end-user license, market data, software development, professional service, service level, data processing, and non-disclosure agreements Advise on legal and regulatory requirements applicable to outsourcing and third-party arrangements within the UK and EU financial services sector, including operational resilience and third-party risk management frameworks Advise on contractual and regulatory considerations relating to artificial intelligence, cloud computing, digital services, and emerging technology initiatives Provide legal support relating to compliance with UK GDPR, EU GDPR, international data transfers, and data processing agreements Support implementation and interpretation of UK and EU regulatory developments affecting technology and outsourcing arrangements, including regulations and guidance issued by the FCA, EBA, the European Commission, and other relevant authorities Coordinate as necessary with subject matter experts for advice and support related to intellectual property, data privacy, cybersecurity, regulatory compliance, dispute resolution and other matters that intersect with third-party vendor contract matters Contribute to maintenance of templates and know-how relating to sourcing and technology matters Such other matters as requested by the manager of the Corporate and Technology Legal team and/or the Chief Legal Officer Qualifications and Experience: At least 5-6 years Post Qualified Experience (PQE) solicitor Extensive experience negotiating complex technology and commercial contracts Experience advising on the Digital Operational Resilience Act (DORA) implementation, ICT service arrangements, operational resilience, artificial intelligence, and other regulatory regimes affecting technology vendors supporting regulated financial entities Strong familiarity with UK and EU legal and regulatory issues relevant to technology and outsourcing arrangements, including: UK GDPR and EU GDPR; international data transfers; technology and cloud outsourcing; operational resilience requirements; DORA; and artificial intelligence regulation and governance Strong analytical skills with the ability to translate laws, rules and regulations into practical business solutions Excellent written and verbal communication skills; adept at presenting legal concepts clearly to non-legal stakeholders Ability to work proactively, independently, and collaboratively in a fast-paced, dynamic environment High level of professionalism, integrity, and attention to detail Ability to prioritize and manage multiple projects and deadlines simultaneously The expected base salary ranges from $150,000.00 - $160,000.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. Other requirements Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process. Company Overview Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of $2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit . Mizuho Americas offers a competitive total rewards package. We are an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law. Why Mizuho Mizuho Mizuho is in growth mode as we are climbing the league tables, disrupting the status quo, and attracting top talent. Positions are available across our corporate functions, and on our corporate and investment banking, capital markets, advisory, research, sales & trading, derivatives, and financing teams. We are looking for candidates who want to contribute to our entrepreneurial culture where people at all levels are inspired to share ideas. Our creativity sets us apart, and our perseverance drives results in creating bespoke, client-focused solutions. If you are interested in advancing your career working for a firm with a growth mindset and the resources of a global financial services team, we would like to hear from you. For more information, please view our Recruiting Brochure
Lead Data Product ManagerApplylocations: London York Roadtime type: Full timeposted on: Posted 6 Days Agojob requisition id: R198483, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: July 23, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What's the role As a Lead Data Product Manager, within the Shell Energy Chief Data Office (CDO) organisation, you will own the business-led data product strategy, acquisition design and delivery for Shell Energy Trading & Supply. The role is accountable for translating trading, risk, finance and operations needs into high-value data products, define onboarding priorities, data contracts, target-state designs and adoption outcomes. Working in partnership with Shell's Information & Digital Technology (IDT) group, you will provide deep commodities data context, business design authority and knowledge to ensure engineered solutions are fit for trading use and deliver measurable business value. What you'll be doing Own business-led data product strategy, acquisition design and ingestion priorities Define the business target state and product roadmap for source onboarding, data acquisition priorities, data contracts, schemas, controls and service expectations across trading, risk, finance and operations. Provide product and design authority on what the data product needs to do for the business, including usability, quality, timeliness, lineage, adoption, control requirements and measurable value delivery. Partner with IDT to ensure technical designs on Azure data platforms are fit for purpose, while maintaining clear separation between business design ownership and IDT-led engineering build, infrastructure, cyber and operational run. Industrialise onboarding of sources such as ETRM/Endur, Trayport, market data vendors, SAP and operational data feeds through clear product requirements, SLAs, observability needs, runbook expectations and adoption measures. Translate business context into product outcomes and engineered delivery Bring deep commodities data knowledge across trading lifecycles, market data, reference data, ETRM workflows and risk/finance dependencies to shape practical, commercially relevant solutions. Translate trading desk, risk, operations and finance needs into a prioritised product backlog, clear epics/stories, acceptance criteria and value measures that IDT and engineering teams can deliver against. Contribute to and challenge designs constructively, shaping best practice and partnering with IDT accountabilities for engineering delivery, platform operations or solution architecture ownership. Partner with Product Owners, Business Interface, Solution/Data Architects and IDT delivery leads to align business requirements, data models, master data standards, prioritisation, adoption and delivery plans. Go to Data Manager responsibilities for the domain Steward business data definitions, ownership, lineage, metadata, quality KPIs, access requirements and product adoption metrics; chair data change forums and ensure decisions are grounded in commodities trading context. Apply Shell's technical information & data lifecycle: register, receive, set up/load, update/maintain, publish/archive or dispose; uphold audit trail and records management. Maintain clear decision rights between business SME data ownership and IDT technical delivery, ensuring requirements, controls and acceptance criteria are agreed before build and evidenced at handover. Shape product capacity plans, skills roadmap and vendor contributions; foster a culture of safety, compliance, customer focus and continuous improvement. Operate reliably & safely Oversee resilience, recoverability and cyber hygiene; meet controls for data privacy, confidentiality and regulatory obligations in trading (e.g., REMIT/EMIR, privacy). Drive incident, change & problem management; measure and report service health and user satisfaction. What you bring Deep commodities data knowledge, ideally within energy trading, including ETRM/Endur workflows, market data, reference data, trade lifecycle, risk, finance and operations data dependencies. Proven ability to translate business needs into data product designs, requirements, data contracts, controls, prioritised backlogs and adoption outcomes that engineering teams can execute. Strong product and technical judgement across modern data platforms, ingestion patterns, APIs, streaming/batch, schema management, CDC, metadata, lineage and data quality, with the ability to assess what good looks like. Experience leading cross-functional product delivery through Product Owners, architects, engineers and business SMEs; comfortable shaping acceptance criteria, priorities, value measures and handover into production. Practical exposure to Azure data services, Databricks, SQL, Python/Spark, event-based integration and DevOps practices; hands-on engineering experience is beneficial. Degree in a relevant discipline or equivalent experience; Azure Data Engineer, Databricks or data governance certifications are a plus. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from a range of flexible working options. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Jul 31, 2026
Full time
Lead Data Product ManagerApplylocations: London York Roadtime type: Full timeposted on: Posted 6 Days Agojob requisition id: R198483, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: July 23, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What's the role As a Lead Data Product Manager, within the Shell Energy Chief Data Office (CDO) organisation, you will own the business-led data product strategy, acquisition design and delivery for Shell Energy Trading & Supply. The role is accountable for translating trading, risk, finance and operations needs into high-value data products, define onboarding priorities, data contracts, target-state designs and adoption outcomes. Working in partnership with Shell's Information & Digital Technology (IDT) group, you will provide deep commodities data context, business design authority and knowledge to ensure engineered solutions are fit for trading use and deliver measurable business value. What you'll be doing Own business-led data product strategy, acquisition design and ingestion priorities Define the business target state and product roadmap for source onboarding, data acquisition priorities, data contracts, schemas, controls and service expectations across trading, risk, finance and operations. Provide product and design authority on what the data product needs to do for the business, including usability, quality, timeliness, lineage, adoption, control requirements and measurable value delivery. Partner with IDT to ensure technical designs on Azure data platforms are fit for purpose, while maintaining clear separation between business design ownership and IDT-led engineering build, infrastructure, cyber and operational run. Industrialise onboarding of sources such as ETRM/Endur, Trayport, market data vendors, SAP and operational data feeds through clear product requirements, SLAs, observability needs, runbook expectations and adoption measures. Translate business context into product outcomes and engineered delivery Bring deep commodities data knowledge across trading lifecycles, market data, reference data, ETRM workflows and risk/finance dependencies to shape practical, commercially relevant solutions. Translate trading desk, risk, operations and finance needs into a prioritised product backlog, clear epics/stories, acceptance criteria and value measures that IDT and engineering teams can deliver against. Contribute to and challenge designs constructively, shaping best practice and partnering with IDT accountabilities for engineering delivery, platform operations or solution architecture ownership. Partner with Product Owners, Business Interface, Solution/Data Architects and IDT delivery leads to align business requirements, data models, master data standards, prioritisation, adoption and delivery plans. Go to Data Manager responsibilities for the domain Steward business data definitions, ownership, lineage, metadata, quality KPIs, access requirements and product adoption metrics; chair data change forums and ensure decisions are grounded in commodities trading context. Apply Shell's technical information & data lifecycle: register, receive, set up/load, update/maintain, publish/archive or dispose; uphold audit trail and records management. Maintain clear decision rights between business SME data ownership and IDT technical delivery, ensuring requirements, controls and acceptance criteria are agreed before build and evidenced at handover. Shape product capacity plans, skills roadmap and vendor contributions; foster a culture of safety, compliance, customer focus and continuous improvement. Operate reliably & safely Oversee resilience, recoverability and cyber hygiene; meet controls for data privacy, confidentiality and regulatory obligations in trading (e.g., REMIT/EMIR, privacy). Drive incident, change & problem management; measure and report service health and user satisfaction. What you bring Deep commodities data knowledge, ideally within energy trading, including ETRM/Endur workflows, market data, reference data, trade lifecycle, risk, finance and operations data dependencies. Proven ability to translate business needs into data product designs, requirements, data contracts, controls, prioritised backlogs and adoption outcomes that engineering teams can execute. Strong product and technical judgement across modern data platforms, ingestion patterns, APIs, streaming/batch, schema management, CDC, metadata, lineage and data quality, with the ability to assess what good looks like. Experience leading cross-functional product delivery through Product Owners, architects, engineers and business SMEs; comfortable shaping acceptance criteria, priorities, value measures and handover into production. Practical exposure to Azure data services, Databricks, SQL, Python/Spark, event-based integration and DevOps practices; hands-on engineering experience is beneficial. Degree in a relevant discipline or equivalent experience; Azure Data Engineer, Databricks or data governance certifications are a plus. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from a range of flexible working options. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
Internal Audit, Asset & Wealth Management Technology Audit, Vice President, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. What We Do As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, risk management and capital and anti financial crime frameworks, raise awareness of control risk, and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raises awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all of the firm's businesses and functions, including global banking & markets, asset & wealth management, risk management, finance, cyber security and technology risk, and engineering. Who We Look For Goldman Sachs internal auditors demonstrate strong risk and control mindsets, possess analytical skills, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit processes, build relationships, and are able to evolve and thrive in a fast paced global environment. Asset & Wealth Management covers the firm's Wealth Management, Public and Private Asset Management businesses. As a Technology Auditor, you will be involved in providing assurance on the integrity and quality of data used for the purposes of portfolio construction and management, deal workflows, investment research flows, reporting for internal and regulatory purposes, application stability, system operations along with other general technology controls. As part of the third line of defense, you will be involved in independently assessing the firm's overall control environment, and communicating the results to the firm's local and global management on the effectiveness of the firm's controls that mitigate current and emerging risks, and monitoring the management's implementation of control measures. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm's internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities. For each assigned review you will report to an experienced project manager. You will be expected to: Assist/lead the risk assessment, scoping and planning of reviews. Assist/lead the execution of the reviews. Specifically focusing on the following: Analyze the design of controls around the underlying system architecture in the context of information technology controls and its impact on the business. Analyze the business and technology processes to evaluate the design and effectiveness of the relevant technology controls by designing and executing tests to validate identified system control features, which may require data analysis, code inspection and re performance of system processes. Document the results of the test steps executed within the Internal Audit workflow application as per the departmental guidelines. Assist in/lead the vetting of audit observations. Assist in/lead the tracking, monitoring and recording of remediation of risks identified in reviews. Qualifications BE/B Tech/MCA/MBA/MS in Information Systems or equivalent University degree in technology Minimum 8 years of experience in technology audit focusing on Financial Services Technology audit. Technology audit skills including an understanding of: System architecture, with high level understanding of databases, operating systems and messaging Prior experience of testing automated IT application controls System Development / Programming Languages System Architecture (Distributed/Messaging, Cloud, emerging technologies) Operating Systems and databases Data analysis skills (SQL, ACL, or similar tools) Application security principles System development lifecycle (SDLC) Management, monitoring and operations of technology (backups, change management, system monitoring, incident/problem management) Business continuity planning and disaster recovery design and implementation Security within the software development lifecycle Ability to review code (object oriented programming languages) Experience in managing audit engagements or technology projects Relevant Certification or industry accreditation (CISA, CISSP, etc.) Ability to work effectively across a large global audit team, understanding the team's role in the overall strategy of the firm Strong written and verbal communication skills a must; strong interpersonal skills essential. Requirement for frequent interaction with technology management Must be able to multitask while managing both timelines and workload Experience with AI, Data Analytics tools and techniques Audit experience in Cloud and other emerging technologies About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 164888 Job Category Vice President Posting Date 03/09/2026, 05:25 PM Locations Birmingham, West Midlands, England, United Kingdom
Jul 31, 2026
Full time
Internal Audit, Asset & Wealth Management Technology Audit, Vice President, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. What We Do As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, risk management and capital and anti financial crime frameworks, raise awareness of control risk, and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raises awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all of the firm's businesses and functions, including global banking & markets, asset & wealth management, risk management, finance, cyber security and technology risk, and engineering. Who We Look For Goldman Sachs internal auditors demonstrate strong risk and control mindsets, possess analytical skills, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit processes, build relationships, and are able to evolve and thrive in a fast paced global environment. Asset & Wealth Management covers the firm's Wealth Management, Public and Private Asset Management businesses. As a Technology Auditor, you will be involved in providing assurance on the integrity and quality of data used for the purposes of portfolio construction and management, deal workflows, investment research flows, reporting for internal and regulatory purposes, application stability, system operations along with other general technology controls. As part of the third line of defense, you will be involved in independently assessing the firm's overall control environment, and communicating the results to the firm's local and global management on the effectiveness of the firm's controls that mitigate current and emerging risks, and monitoring the management's implementation of control measures. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm's internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities. For each assigned review you will report to an experienced project manager. You will be expected to: Assist/lead the risk assessment, scoping and planning of reviews. Assist/lead the execution of the reviews. Specifically focusing on the following: Analyze the design of controls around the underlying system architecture in the context of information technology controls and its impact on the business. Analyze the business and technology processes to evaluate the design and effectiveness of the relevant technology controls by designing and executing tests to validate identified system control features, which may require data analysis, code inspection and re performance of system processes. Document the results of the test steps executed within the Internal Audit workflow application as per the departmental guidelines. Assist in/lead the vetting of audit observations. Assist in/lead the tracking, monitoring and recording of remediation of risks identified in reviews. Qualifications BE/B Tech/MCA/MBA/MS in Information Systems or equivalent University degree in technology Minimum 8 years of experience in technology audit focusing on Financial Services Technology audit. Technology audit skills including an understanding of: System architecture, with high level understanding of databases, operating systems and messaging Prior experience of testing automated IT application controls System Development / Programming Languages System Architecture (Distributed/Messaging, Cloud, emerging technologies) Operating Systems and databases Data analysis skills (SQL, ACL, or similar tools) Application security principles System development lifecycle (SDLC) Management, monitoring and operations of technology (backups, change management, system monitoring, incident/problem management) Business continuity planning and disaster recovery design and implementation Security within the software development lifecycle Ability to review code (object oriented programming languages) Experience in managing audit engagements or technology projects Relevant Certification or industry accreditation (CISA, CISSP, etc.) Ability to work effectively across a large global audit team, understanding the team's role in the overall strategy of the firm Strong written and verbal communication skills a must; strong interpersonal skills essential. Requirement for frequent interaction with technology management Must be able to multitask while managing both timelines and workload Experience with AI, Data Analytics tools and techniques Audit experience in Cloud and other emerging technologies About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 164888 Job Category Vice President Posting Date 03/09/2026, 05:25 PM Locations Birmingham, West Midlands, England, United Kingdom
IT Security and Compliance Specialist Edinburgh Head Resourcing are working with a software services company in Edinburgh to hire an experienced Information Security and Compliance Specialist. In this position you will play a critical role in managing our client's cyber security risk landscape and ensure robust IT cyber risk management, governance, and audit activities. To be successful in this role, you will ideally have come from a hands on technical background and have moved into a Cyber/Information security focussed role. This is an opportunity to lead cyber security, risk, and compliance initiatives, ensuring the organisation maintains a strong security posture. You'll drive governance, manage audits and risk assessments, support incident response activities, and provide security expertise across technology and business teams. Required skills and experience Strong experience in Information Security, Cyber Security, or IT Security roles Proven expertise in security risk management, governance, compliance, and audit activities Good knowledge of frameworks such as ISO 27001, NIST, HIPAA, and HITRUST Experience across cloud, network, infrastructure, and data security environments Ability to manage security incidents, risk assessments, and regulatory requirements Excellent communication skills with the ability to engage technical and non-technical stakeholders If this role sounds of interest, please apply for a confidential chat to find out more!
Jul 31, 2026
Full time
IT Security and Compliance Specialist Edinburgh Head Resourcing are working with a software services company in Edinburgh to hire an experienced Information Security and Compliance Specialist. In this position you will play a critical role in managing our client's cyber security risk landscape and ensure robust IT cyber risk management, governance, and audit activities. To be successful in this role, you will ideally have come from a hands on technical background and have moved into a Cyber/Information security focussed role. This is an opportunity to lead cyber security, risk, and compliance initiatives, ensuring the organisation maintains a strong security posture. You'll drive governance, manage audits and risk assessments, support incident response activities, and provide security expertise across technology and business teams. Required skills and experience Strong experience in Information Security, Cyber Security, or IT Security roles Proven expertise in security risk management, governance, compliance, and audit activities Good knowledge of frameworks such as ISO 27001, NIST, HIPAA, and HITRUST Experience across cloud, network, infrastructure, and data security environments Ability to manage security incidents, risk assessments, and regulatory requirements Excellent communication skills with the ability to engage technical and non-technical stakeholders If this role sounds of interest, please apply for a confidential chat to find out more!
Vice President, Risk and Control - Digital EngineeringApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Accountable for defining, creating and governing the Digital Engineering Risk and Control strategy in accordance with the wider EMEA Technology IT Risk and Control vision and strategy and risk appetite Accountable for defining the Digital Engineering Solutions and Services risk appetite and framework in accordance with the overall Technology departments risk appetite and tolerance framework, managing the departments operational, regulatory and financial risk Define and evolve the Digital Engineering Services and Solutions Key Risk Indicators' and Controls and govern accordingly Present the department's risk landscape, providing proactive oversight and prioritisation to ensure timely closure of issue Run the departments Risk/Control/ Audit monthly forum committee presenting high quality risk reports and insights to Head of Digital Engineering Services and Solutions and the Extended Leadership Team Responsible for providing visibility of the Extended Leaderships Teams EOL roadmap, the departments position and Product Owners remediation plan and progress Primary contact for all risk, control and audit issues across all Digital Engineering Solutions and Services teams Provide assurance over the department's controls design and effectiveness, ensuring controls are proportionate and embedded in day to day department activity Provide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failure Educate and lead the Digital Engineering Staff defining best practice operations and governance in line with industry and company standards Work in partnership with the Digital Engineering Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing an aggregated view of risk exposures Run the departments Risk/Control/ Audit monthly forum committee presenting high quality risk reports and insights to Head of Digital Engineering Services and Solutions and the Extended Leadership Team Responsible for providing visibility of the Extended Leaderships Teams EOL roadmap, the departments position and Product Owners remediation plan and progress Drive and adhere to strategic direction of accountable pillars, while supporting the rest of the department Responsible for managing Issue Management on behalf Digital Engineering Services and Solutions department Handle potential sensitive information relating to Cyber Security events and assessments on behalf of Digital Engineering Services and Solutions Work across all areas of the Digital Engineering Services and Solutions department to ensure the Digital Engineering Control & Governance team provides necessary support services, oversight function and governance capabilities to all other extended leadership teams and stakeholders. Responsible for building strong relationships across the Bank and Securities functions, underpinned by trust and the core values of the bank. Developing strong relationships with key stakeholders such as IT Risk & Control, Cyber Security, other technology pillars, Operational Risk, Internal Audit, Compliance and external parties where applicable A senior role, that plays a pivotal part in strengthening a proactive, inclusive risk culture leading with example of the right leadership, culture and behaviours that are required in the bank. KEY RESPONSIBILITIES Digital Engineering Solutions and Services Governance Oversee Digital Engineering Services and Solutions relationship with IT Risk and 3rd parties for all external audits and assessments. Oversee Digital Engineering Services and Solutions relationship with IT Risk for all internal audits which have an Infrastructure or Service Management aspect. Ensure strong governance, structures and processes are in place to support effective operational risk and control management across the department Accountable for managing Open Issues on behalf of the Digital Engineering Services and Solutions department, tracking and ensuring proactive remediation and timely Support Digital Engineering Solutions and Services extended leadership teams with creation/attestation of key controls against the Operational Risk Framework. Manage engagement with stakeholders to design, plan and deliver remediation actions for control deficiencies. Oversee risk identification and mitigation efforts, ensuring understanding of strategic goals Ensure departments adherence to internal policies and external regulatory requirement Manage complex risk related loss events, conducting root cause analysis, working with Product and Platform owners to develop response plans Perform applicable operational control checks across Infrastructure and engage with other areas of Technology when required Work in partnership with the departments Incident management and Threat and Vulnerability team to detect and address vulnerabilities Ensure that the team operates in a controlled manner in accordance with standards and procedures whilst adhering to all related security and compliance procedures In conjunction with IT Risk, Security and Control, ensure that all regulatory requirements are fully complied with, including SOX assessments and appropriate defences and controls are in place to deal with all cyber risks Execute risk governance across all Digital Engineering Solutions and Services verticals. Provide support to Digital Engineering Services and Solutions for pen test findings Produce and manage Digital Engineering Solutions and Services owned Key Risk Indicators. Support disaster recovery exercises, ensuring new services are documented and deployed with BCP/DR in mind Provide advisory assistance to IT Risk and Control relating to My Access Live (MaL) and Access Management processes, acting as input into review processes with particular emphasis on Digital Engineering related platforms Input into Incident Management Process where appropriate Support new applications as and when released to the business Escalate potential service issues to the Management Produce regular risk management data for Management. Chair the Departments Risk Oversight Committee Drive and adhere to strategic direction of accountable pillars, while supporting the rest of the department. Culture and Leadership Support development of team with a strong focus on building future capabilities Lead and champion MUFG's inclusive, diverse, and values-led culture while fostering a growth mindset to embrace new technologies, industry advancements, and innovative use cases Ensure appropriate risk awareness training is in place across the department to fulfil current and future requirements Lead and promote a dynamic, delivery driven culture that works alongside business units to provide responsive resolutions and value driven solutions Build and nurture strong relationships with internal and external stakeholders, including business teams, to promote collaboration, understand industry's best practices, and influence positive change across the organization Support location strategies prescribed from MUFG and enable transitions (where appropriate) seamlessly WORK EXPERIENCE Essential: Extensive experience leading and managing risk and control and teams across multiple regions within a within a regulated environment. Extensive proficiency in scenario analysis and developing mitigation strategies Experience representing risk and control on behalf of a large Technology department to an Executive level audience A strong track record of engaging credibly with Executives providing confident challenge and clear, decision ready insight. Experience of working alongside network, server, database, desktop; asset management and storage functions Experienced in dealing with vendors and third-party suppliers Strong track record of managing teams and building effective partnerships with peers Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures Experience with regulatory compliance issues as they apply to Infrastructure SKILLS AND EXPERIENCE Essential: Extensive experience leading a risk & control function in a financial services organisation. Extensive experience working with Risk Management tools e.g Open Pages Understanding of the COBIT, NIST 2 framework Extensive experience leading internal audit and external audit bodies. Proven track record of managing risk related issues for large departments, through the lifecycle of creation, reporting and remediation. Experience with industry-specific regulatory requirements and their impact on operational risk . click apply for full job details
Jul 30, 2026
Full time
Vice President, Risk and Control - Digital EngineeringApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Accountable for defining, creating and governing the Digital Engineering Risk and Control strategy in accordance with the wider EMEA Technology IT Risk and Control vision and strategy and risk appetite Accountable for defining the Digital Engineering Solutions and Services risk appetite and framework in accordance with the overall Technology departments risk appetite and tolerance framework, managing the departments operational, regulatory and financial risk Define and evolve the Digital Engineering Services and Solutions Key Risk Indicators' and Controls and govern accordingly Present the department's risk landscape, providing proactive oversight and prioritisation to ensure timely closure of issue Run the departments Risk/Control/ Audit monthly forum committee presenting high quality risk reports and insights to Head of Digital Engineering Services and Solutions and the Extended Leadership Team Responsible for providing visibility of the Extended Leaderships Teams EOL roadmap, the departments position and Product Owners remediation plan and progress Primary contact for all risk, control and audit issues across all Digital Engineering Solutions and Services teams Provide assurance over the department's controls design and effectiveness, ensuring controls are proportionate and embedded in day to day department activity Provide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failure Educate and lead the Digital Engineering Staff defining best practice operations and governance in line with industry and company standards Work in partnership with the Digital Engineering Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing an aggregated view of risk exposures Run the departments Risk/Control/ Audit monthly forum committee presenting high quality risk reports and insights to Head of Digital Engineering Services and Solutions and the Extended Leadership Team Responsible for providing visibility of the Extended Leaderships Teams EOL roadmap, the departments position and Product Owners remediation plan and progress Drive and adhere to strategic direction of accountable pillars, while supporting the rest of the department Responsible for managing Issue Management on behalf Digital Engineering Services and Solutions department Handle potential sensitive information relating to Cyber Security events and assessments on behalf of Digital Engineering Services and Solutions Work across all areas of the Digital Engineering Services and Solutions department to ensure the Digital Engineering Control & Governance team provides necessary support services, oversight function and governance capabilities to all other extended leadership teams and stakeholders. Responsible for building strong relationships across the Bank and Securities functions, underpinned by trust and the core values of the bank. Developing strong relationships with key stakeholders such as IT Risk & Control, Cyber Security, other technology pillars, Operational Risk, Internal Audit, Compliance and external parties where applicable A senior role, that plays a pivotal part in strengthening a proactive, inclusive risk culture leading with example of the right leadership, culture and behaviours that are required in the bank. KEY RESPONSIBILITIES Digital Engineering Solutions and Services Governance Oversee Digital Engineering Services and Solutions relationship with IT Risk and 3rd parties for all external audits and assessments. Oversee Digital Engineering Services and Solutions relationship with IT Risk for all internal audits which have an Infrastructure or Service Management aspect. Ensure strong governance, structures and processes are in place to support effective operational risk and control management across the department Accountable for managing Open Issues on behalf of the Digital Engineering Services and Solutions department, tracking and ensuring proactive remediation and timely Support Digital Engineering Solutions and Services extended leadership teams with creation/attestation of key controls against the Operational Risk Framework. Manage engagement with stakeholders to design, plan and deliver remediation actions for control deficiencies. Oversee risk identification and mitigation efforts, ensuring understanding of strategic goals Ensure departments adherence to internal policies and external regulatory requirement Manage complex risk related loss events, conducting root cause analysis, working with Product and Platform owners to develop response plans Perform applicable operational control checks across Infrastructure and engage with other areas of Technology when required Work in partnership with the departments Incident management and Threat and Vulnerability team to detect and address vulnerabilities Ensure that the team operates in a controlled manner in accordance with standards and procedures whilst adhering to all related security and compliance procedures In conjunction with IT Risk, Security and Control, ensure that all regulatory requirements are fully complied with, including SOX assessments and appropriate defences and controls are in place to deal with all cyber risks Execute risk governance across all Digital Engineering Solutions and Services verticals. Provide support to Digital Engineering Services and Solutions for pen test findings Produce and manage Digital Engineering Solutions and Services owned Key Risk Indicators. Support disaster recovery exercises, ensuring new services are documented and deployed with BCP/DR in mind Provide advisory assistance to IT Risk and Control relating to My Access Live (MaL) and Access Management processes, acting as input into review processes with particular emphasis on Digital Engineering related platforms Input into Incident Management Process where appropriate Support new applications as and when released to the business Escalate potential service issues to the Management Produce regular risk management data for Management. Chair the Departments Risk Oversight Committee Drive and adhere to strategic direction of accountable pillars, while supporting the rest of the department. Culture and Leadership Support development of team with a strong focus on building future capabilities Lead and champion MUFG's inclusive, diverse, and values-led culture while fostering a growth mindset to embrace new technologies, industry advancements, and innovative use cases Ensure appropriate risk awareness training is in place across the department to fulfil current and future requirements Lead and promote a dynamic, delivery driven culture that works alongside business units to provide responsive resolutions and value driven solutions Build and nurture strong relationships with internal and external stakeholders, including business teams, to promote collaboration, understand industry's best practices, and influence positive change across the organization Support location strategies prescribed from MUFG and enable transitions (where appropriate) seamlessly WORK EXPERIENCE Essential: Extensive experience leading and managing risk and control and teams across multiple regions within a within a regulated environment. Extensive proficiency in scenario analysis and developing mitigation strategies Experience representing risk and control on behalf of a large Technology department to an Executive level audience A strong track record of engaging credibly with Executives providing confident challenge and clear, decision ready insight. Experience of working alongside network, server, database, desktop; asset management and storage functions Experienced in dealing with vendors and third-party suppliers Strong track record of managing teams and building effective partnerships with peers Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures Experience with regulatory compliance issues as they apply to Infrastructure SKILLS AND EXPERIENCE Essential: Extensive experience leading a risk & control function in a financial services organisation. Extensive experience working with Risk Management tools e.g Open Pages Understanding of the COBIT, NIST 2 framework Extensive experience leading internal audit and external audit bodies. Proven track record of managing risk related issues for large departments, through the lifecycle of creation, reporting and remediation. Experience with industry-specific regulatory requirements and their impact on operational risk . click apply for full job details