C&C Search is currently recruiting a Receptionist for a prestigious organisation based in Central London, offering a polished environment, fantastic team culture, and the chance to be the front-facing Receptionist within a highly respected office. All about the role and company I would be working for! Position: Receptionist supporting the smooth running of a busy office Salary: £15ph Hybrid set up: 5 days in the office Benefits: 27 days holiday, pension, monthly lunch, onsite gym What they do: A well-regarded organisation working across residential, commercial, and estate management Size of company: Medium sized with a collaborative, tight-knit office environment Company culture and what makes them great to work for: This organisation offers a warm, professional and inclusive culture where the Receptionist is truly valued as the face of the office. You'll join a supportive team that prides itself on exceptional customer service, collaboration and high standards. The environment is polished yet friendly, with a strong sense of teamwork across departments including Events, Facilities, Property Management and Lettings. Progression, training and development are genuinely encouraged, and you'll feel part of a social, welcoming and highly respected workplace. Key responsibilities for this Receptionist position: • Greeting all visitors in a warm, professional and confident manner, ensuring an exceptional first impression• Managing incoming calls, enquiries and emails, ensuring efficient and accurate redirection• Maintaining all reception areas and meeting rooms to immaculate standards at all times• Overseeing deliveries, couriers, incoming and outgoing post and key management systems• Managing meeting room bookings, refreshments, room setups and AV coordination• Preparing teas and coffees for meetings outside core hospitality hours• Coordinating with Lettings, Asset Management and Property Management teams on key systems, move-in documentation and customer enquiries• Assisting tenants, contractors and external stakeholders with professionalism and a solutions-focused mindset• Supporting the Events Team, Office Manager and Housekeeper as required• Managing office supplies, petty cash, essential purchases and general administrative duties What background and experience are the company looking for? They are seeking a Receptionist with a proven background in front-of-house or customer-facing roles, someone who delivers exceptional service with outstanding personal presentation. Strong communication skills, excellent organisation, a proactive approach, confidence in handling challenging conversations and strong IT competency (including Microsoft Teams) are all essential. A Receptionist who is calm, reliable, detail-driven and able to work independently will thrive in this position. Please apply online asap for this position, if your experience aligns and sounds like you! For this role C&C Search is acting as an employment agency. At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.
Mar 18, 2026
Seasonal
C&C Search is currently recruiting a Receptionist for a prestigious organisation based in Central London, offering a polished environment, fantastic team culture, and the chance to be the front-facing Receptionist within a highly respected office. All about the role and company I would be working for! Position: Receptionist supporting the smooth running of a busy office Salary: £15ph Hybrid set up: 5 days in the office Benefits: 27 days holiday, pension, monthly lunch, onsite gym What they do: A well-regarded organisation working across residential, commercial, and estate management Size of company: Medium sized with a collaborative, tight-knit office environment Company culture and what makes them great to work for: This organisation offers a warm, professional and inclusive culture where the Receptionist is truly valued as the face of the office. You'll join a supportive team that prides itself on exceptional customer service, collaboration and high standards. The environment is polished yet friendly, with a strong sense of teamwork across departments including Events, Facilities, Property Management and Lettings. Progression, training and development are genuinely encouraged, and you'll feel part of a social, welcoming and highly respected workplace. Key responsibilities for this Receptionist position: • Greeting all visitors in a warm, professional and confident manner, ensuring an exceptional first impression• Managing incoming calls, enquiries and emails, ensuring efficient and accurate redirection• Maintaining all reception areas and meeting rooms to immaculate standards at all times• Overseeing deliveries, couriers, incoming and outgoing post and key management systems• Managing meeting room bookings, refreshments, room setups and AV coordination• Preparing teas and coffees for meetings outside core hospitality hours• Coordinating with Lettings, Asset Management and Property Management teams on key systems, move-in documentation and customer enquiries• Assisting tenants, contractors and external stakeholders with professionalism and a solutions-focused mindset• Supporting the Events Team, Office Manager and Housekeeper as required• Managing office supplies, petty cash, essential purchases and general administrative duties What background and experience are the company looking for? They are seeking a Receptionist with a proven background in front-of-house or customer-facing roles, someone who delivers exceptional service with outstanding personal presentation. Strong communication skills, excellent organisation, a proactive approach, confidence in handling challenging conversations and strong IT competency (including Microsoft Teams) are all essential. A Receptionist who is calm, reliable, detail-driven and able to work independently will thrive in this position. Please apply online asap for this position, if your experience aligns and sounds like you! For this role C&C Search is acting as an employment agency. At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.
Older Person Service Manager Salary £24,085.80 (FTE £29,103.68) Location Gainsborough, Lincolnshire Do you want to make a positive impact on the lives of older residents? As Older Person Service Manager, you ll coordinate housing and support services, maintain safe and welcoming schemes, and ensure residents feel secure, supported and satisfied in their homes every day, while upholding the highest standards of wellbeing and safety for all. Salary: £24,085.80 (FTE £29,103.68) Contract : Permanent, part time Location : Gainsborough, Lincolnshire Your week : 30 hours across Monday to Friday (work pattern allows for flexibility and will discussed at interview stage) Snapshot of your role Deliver against key performance targets to ensure a consistent, high quality service for residents Maintain health and safety compliance, including accurate records, checks and incident reporting Manage anti-social behaviour and uphold positive community standards within schemes Work with Asset, Grounds and contractors to maintain repairs, refurbishments and environments Oversee communal facilities to ensure they remain safe, accessible and well managed Monitor resident wellbeing, respond to emergencies and follow safeguarding procedures Support lettings, tenancy sign-ups, resident involvement and connections with local services What you ll need to thrive in this role Experience working with older people in sheltered housing or similar, with awareness of their housing, care, and support needs Previous line management experience and ability to empower residents to shape services Strong communication and interpersonal skills across multiple methods, with influencing and negotiating ability Knowledge of health and safety, welfare benefits, and budgeting High-quality administration, organisation, and time management skills in a fast-paced environment Confident use of digital devices, ICT software, and systems, with flexibility to manage varying workloads Commitment to equality, diversity, inclusion, and creating an environment where everyone can thrive A full UK driving license is essential for this role. Enhanced DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 24 March Interviews: 30 March We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Mar 18, 2026
Full time
Older Person Service Manager Salary £24,085.80 (FTE £29,103.68) Location Gainsborough, Lincolnshire Do you want to make a positive impact on the lives of older residents? As Older Person Service Manager, you ll coordinate housing and support services, maintain safe and welcoming schemes, and ensure residents feel secure, supported and satisfied in their homes every day, while upholding the highest standards of wellbeing and safety for all. Salary: £24,085.80 (FTE £29,103.68) Contract : Permanent, part time Location : Gainsborough, Lincolnshire Your week : 30 hours across Monday to Friday (work pattern allows for flexibility and will discussed at interview stage) Snapshot of your role Deliver against key performance targets to ensure a consistent, high quality service for residents Maintain health and safety compliance, including accurate records, checks and incident reporting Manage anti-social behaviour and uphold positive community standards within schemes Work with Asset, Grounds and contractors to maintain repairs, refurbishments and environments Oversee communal facilities to ensure they remain safe, accessible and well managed Monitor resident wellbeing, respond to emergencies and follow safeguarding procedures Support lettings, tenancy sign-ups, resident involvement and connections with local services What you ll need to thrive in this role Experience working with older people in sheltered housing or similar, with awareness of their housing, care, and support needs Previous line management experience and ability to empower residents to shape services Strong communication and interpersonal skills across multiple methods, with influencing and negotiating ability Knowledge of health and safety, welfare benefits, and budgeting High-quality administration, organisation, and time management skills in a fast-paced environment Confident use of digital devices, ICT software, and systems, with flexibility to manage varying workloads Commitment to equality, diversity, inclusion, and creating an environment where everyone can thrive A full UK driving license is essential for this role. Enhanced DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 24 March Interviews: 30 March We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
We are seeking an experienced and commercially minded Senior Property Professional with a strong background in residential lettings and lettings management to join our growing and very reputable property team based in central Cambridge. This is a senior-level role suited to an individual who combines operational expertise with strong client relationship skills and a proven ability to drive performa click apply for full job details
Mar 18, 2026
Full time
We are seeking an experienced and commercially minded Senior Property Professional with a strong background in residential lettings and lettings management to join our growing and very reputable property team based in central Cambridge. This is a senior-level role suited to an individual who combines operational expertise with strong client relationship skills and a proven ability to drive performa click apply for full job details
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Job Description Connells Group have a great opportunity for a customer service professional to join their busy client accounts team in Head Office, in Leighton Buzzard. Our Client Account Coordinators provide support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses all customer expectations. You will be responsible for: Handle queries coming into the department via phone and email from landlords/tenants/branches in a timely and professional manner Maximise the collection of rental payment through communicating with the debtor via telephone, e-mail and SMS, negotiate payment arrangements, monitor aged debt and ensuring accurate records are maintained Load/check property, landlord & tenant details onto client accounts computer system and ensure all charges for fees are correctly raised Process renewals, terminations of tenancies and return of deposits Ensure all funds received are identified and allocated correctly Process rents received and remit to landlord daily by Faster Payments & Cheque Produce statements to landlords detailing transactions on account Process requests from landlord/ tenant/branch/LSC Ad hoc duties as required by line manager Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and e-mail Excellent PC and related technology skills Excellent writing skills Good analytical ability Ability to stay calm under pressure and work to tight deadlines Flexible approach to working Basic accounts/bookkeeping background an advantage but not necessary Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00761
Mar 18, 2026
Full time
Job Description Connells Group have a great opportunity for a customer service professional to join their busy client accounts team in Head Office, in Leighton Buzzard. Our Client Account Coordinators provide support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses all customer expectations. You will be responsible for: Handle queries coming into the department via phone and email from landlords/tenants/branches in a timely and professional manner Maximise the collection of rental payment through communicating with the debtor via telephone, e-mail and SMS, negotiate payment arrangements, monitor aged debt and ensuring accurate records are maintained Load/check property, landlord & tenant details onto client accounts computer system and ensure all charges for fees are correctly raised Process renewals, terminations of tenancies and return of deposits Ensure all funds received are identified and allocated correctly Process rents received and remit to landlord daily by Faster Payments & Cheque Produce statements to landlords detailing transactions on account Process requests from landlord/ tenant/branch/LSC Ad hoc duties as required by line manager Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and e-mail Excellent PC and related technology skills Excellent writing skills Good analytical ability Ability to stay calm under pressure and work to tight deadlines Flexible approach to working Basic accounts/bookkeeping background an advantage but not necessary Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00761
Branch Manager Location: Crystal Palace, London, UK Employment Type: Full-Time, Permanent Salary: Competitive basic salary + performance-based commission + bonusesRoleWe are seeking an experienced, driven, and commercially focused Branch Manager to lead and grow our clients Crystal Palace branch. The successful candidate will be responsible for overseeing all aspects of branch operations, driving revenue, managing and developing a high-performing team, and delivering exceptional service to vendors, buyers, landlords, and tenants.This is a leadership role suited to a motivated professional with a proven track record in estate agency sales and/or lettings, strong business development skills, and the ability to deliver results in a competitive property market.Key Responsibilities Branch Leadership & Management Lead, motivate, and manage the branch team to achieve and exceed performance targets Recruit, train, coach, and develop staff to maximise individual and team potential Foster a positive, professional, and target-driven branch culture Conduct regular performance reviews, set KPIs, and monitor progress Business Development & Revenue Growth Drive instructions, valuations, listings, and overall market share in the local area Develop and maintain strong relationships with vendors, landlords, developers, and investors Identify new business opportunities and implement growth strategies Ensure maximisation of branch profitability and revenue streams Sales & Lettings Performance Oversee the negotiation of property sales and lettings Support team members in closing deals and managing pipelines Monitor conversion rates and implement improvements Ensure compliance with all relevant property legislation and company procedures Customer Service & Client Relations Deliver exceptional customer service at all stages of the client journey Handle complex or high-value negotiations and client situations Maintain strong local market knowledge to provide expert advice Compliance & Administration Ensure full compliance with industry regulations, company policies, and legal requirements Maintain accurate records, reports, and branch documentation Manage budgets, forecasts, and performance reporting Key Requirements Essential Minimum 3-5 years' experience in estate agency (sales and/or lettings) Previous management or senior negotiator experience Proven track record of achieving and exceeding targets Strong leadership and team management skills Excellent negotiation, communication, and interpersonal skills Strong business development and client relationship abilities Full UK driving licence Desirable Experience managing a branch or department Strong knowledge of the Crystal Palace and surrounding property market Industry qualifications (e.g., ARLA, NAEA, or equivalent) Key Competencies Leadership and people management Commercial awareness Target-driven mindset Strategic thinking Problem-solving ability Customer-focused approach High level of professionalism Performance Indicators (KPIs) Branch revenue and profitability Number of new instructions secured Sales and lettings completion rates Market share growth Team performance and retention Customer satisfaction ratings What's On Offer Competitive salary and uncapped commission structure Performance bonuses and incentives Career progression opportunities Ongoing training and professional development Supportive and dynamic working environment
Mar 18, 2026
Full time
Branch Manager Location: Crystal Palace, London, UK Employment Type: Full-Time, Permanent Salary: Competitive basic salary + performance-based commission + bonusesRoleWe are seeking an experienced, driven, and commercially focused Branch Manager to lead and grow our clients Crystal Palace branch. The successful candidate will be responsible for overseeing all aspects of branch operations, driving revenue, managing and developing a high-performing team, and delivering exceptional service to vendors, buyers, landlords, and tenants.This is a leadership role suited to a motivated professional with a proven track record in estate agency sales and/or lettings, strong business development skills, and the ability to deliver results in a competitive property market.Key Responsibilities Branch Leadership & Management Lead, motivate, and manage the branch team to achieve and exceed performance targets Recruit, train, coach, and develop staff to maximise individual and team potential Foster a positive, professional, and target-driven branch culture Conduct regular performance reviews, set KPIs, and monitor progress Business Development & Revenue Growth Drive instructions, valuations, listings, and overall market share in the local area Develop and maintain strong relationships with vendors, landlords, developers, and investors Identify new business opportunities and implement growth strategies Ensure maximisation of branch profitability and revenue streams Sales & Lettings Performance Oversee the negotiation of property sales and lettings Support team members in closing deals and managing pipelines Monitor conversion rates and implement improvements Ensure compliance with all relevant property legislation and company procedures Customer Service & Client Relations Deliver exceptional customer service at all stages of the client journey Handle complex or high-value negotiations and client situations Maintain strong local market knowledge to provide expert advice Compliance & Administration Ensure full compliance with industry regulations, company policies, and legal requirements Maintain accurate records, reports, and branch documentation Manage budgets, forecasts, and performance reporting Key Requirements Essential Minimum 3-5 years' experience in estate agency (sales and/or lettings) Previous management or senior negotiator experience Proven track record of achieving and exceeding targets Strong leadership and team management skills Excellent negotiation, communication, and interpersonal skills Strong business development and client relationship abilities Full UK driving licence Desirable Experience managing a branch or department Strong knowledge of the Crystal Palace and surrounding property market Industry qualifications (e.g., ARLA, NAEA, or equivalent) Key Competencies Leadership and people management Commercial awareness Target-driven mindset Strategic thinking Problem-solving ability Customer-focused approach High level of professionalism Performance Indicators (KPIs) Branch revenue and profitability Number of new instructions secured Sales and lettings completion rates Market share growth Team performance and retention Customer satisfaction ratings What's On Offer Competitive salary and uncapped commission structure Performance bonuses and incentives Career progression opportunities Ongoing training and professional development Supportive and dynamic working environment
Job Description We are looking for an enthusiastic and motivated customer service specialist who wants to be a part of our passionate and dedicated Lettings Insurance team.As a Lettings Insurance Administrator , you will be working for the UK s largest property services group where we serve our customers in multiple locations. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. Responsibilities of a Lettings Insurance Administrator : Logging all support calls to demonstrate response times and resource Ensuring you have a comprehensive understanding of the current Lettings Insurance products being sold through the branch network in order that you can support and assist the branch network with any queries Processing requests for new users Following up all new users requests to ensure that Branch Managers Carrying out quality control audits on various areas of the sale of general insurance within the lettings branches, to ensure that all are compliant with the currently agreed audit matrix Assisting with the annual (and other periodic) compliance auditing of branches and colleagues to ensure that the full requirements of CPS are met Maintaining comprehensive records of the results of all quality control audits in order that these can be submitted to CPS as part of their auditing of CRL processes and sales Completing weekly dashboard, reports and general MI relating to the areas covered by your role. Monitoring the general insurance mailboxes for various products to ensure that all queries are answered promptly Compliance auditing and checks for various insurance products offered within the business Skills & Experience of a Lettings Insurance Administrator Quality Control and Auditing experience preferable First class customer service skills Excellent organisation, prioritisation and time management skills with a strong attention to detail Ability to work proactively and comfortable / excited at using their own initiative in a fast-paced environment where priorities can change regularly Strong communication, influencing and relationship skills High levels of energy, drive, enthusiasm with a passion for developing themselves and being an active and supportive member of a high performing team High level of competency in IT along with excellent written and spoken English Benefits for a Lettings Insurance Administrator: Pension scheme 23 days annual leave, increasing with service Training and career progression opportunities throughout the business Industry recognised qualifications Discount schemes covering retail, entertainment, travel and health Free on-site parking Countrywide, part of the Connells Group, is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00708
Mar 18, 2026
Full time
Job Description We are looking for an enthusiastic and motivated customer service specialist who wants to be a part of our passionate and dedicated Lettings Insurance team.As a Lettings Insurance Administrator , you will be working for the UK s largest property services group where we serve our customers in multiple locations. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. Responsibilities of a Lettings Insurance Administrator : Logging all support calls to demonstrate response times and resource Ensuring you have a comprehensive understanding of the current Lettings Insurance products being sold through the branch network in order that you can support and assist the branch network with any queries Processing requests for new users Following up all new users requests to ensure that Branch Managers Carrying out quality control audits on various areas of the sale of general insurance within the lettings branches, to ensure that all are compliant with the currently agreed audit matrix Assisting with the annual (and other periodic) compliance auditing of branches and colleagues to ensure that the full requirements of CPS are met Maintaining comprehensive records of the results of all quality control audits in order that these can be submitted to CPS as part of their auditing of CRL processes and sales Completing weekly dashboard, reports and general MI relating to the areas covered by your role. Monitoring the general insurance mailboxes for various products to ensure that all queries are answered promptly Compliance auditing and checks for various insurance products offered within the business Skills & Experience of a Lettings Insurance Administrator Quality Control and Auditing experience preferable First class customer service skills Excellent organisation, prioritisation and time management skills with a strong attention to detail Ability to work proactively and comfortable / excited at using their own initiative in a fast-paced environment where priorities can change regularly Strong communication, influencing and relationship skills High levels of energy, drive, enthusiasm with a passion for developing themselves and being an active and supportive member of a high performing team High level of competency in IT along with excellent written and spoken English Benefits for a Lettings Insurance Administrator: Pension scheme 23 days annual leave, increasing with service Training and career progression opportunities throughout the business Industry recognised qualifications Discount schemes covering retail, entertainment, travel and health Free on-site parking Countrywide, part of the Connells Group, is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00708
An exciting opportunity has arisen for an experienced Property Manager to join our award-winning and fast-growing estate agency . We are looking for a highly organised, proactive and professional individual with at least two years' experience in residential property management who can confidently manage a portfolio of properties while delivering exceptional service to landlords and tenants. This role is ideal for someone who enjoys problem solving, building strong client relationships and ensuring properties are managed efficiently and in full compliance with current legislation. About the Role You will be responsible for the day-to-day management of a residential property portfolio , ensuring properties are well maintained, compliant and that landlords and tenants receive a high level of service. Key Responsibilities Managing a portfolio of residential properties Acting as the main point of contact for landlords and tenants Coordinating and managing property maintenance and repairs Liaising with contractors and arranging works Conducting property inspections and preparing reports Managing tenancy renewals, rent reviews and tenancy agreements Ensuring compliance with all lettings legislation and safety regulations Handling tenant issues, disputes and general enquiries professionally Ensuring gas safety, electrical safety and other compliance requirements are up to date Working closely with the lettings team to ensure smooth tenancy progression Requirements Minimum 2 years' experience in residential property management Strong knowledge of UK lettings legislation and compliance Excellent organisational and communication skills Ability to manage a busy workload and prioritise tasks effectively Professional and customer-focused approach Strong problem-solving skills and attention to detail Good IT skills and experience using property software What We Offer Competitive salary depending on experience Opportunity to work within a well-established and award-winning agency Friendly and professional team environment Career development and progression opportunities Stable, long-term position within a growing company If you are an experienced Property Manager looking to progress your career within a successful and expanding estate agency , we would love to hear from you. Apply now with your CV. Job Type: Full-time Benefits: Company pension Education: GCSE or equivalent (preferred) Maths and English A-C Experience: Property management: 2 years (required) Work Location: In person
Mar 18, 2026
Full time
An exciting opportunity has arisen for an experienced Property Manager to join our award-winning and fast-growing estate agency . We are looking for a highly organised, proactive and professional individual with at least two years' experience in residential property management who can confidently manage a portfolio of properties while delivering exceptional service to landlords and tenants. This role is ideal for someone who enjoys problem solving, building strong client relationships and ensuring properties are managed efficiently and in full compliance with current legislation. About the Role You will be responsible for the day-to-day management of a residential property portfolio , ensuring properties are well maintained, compliant and that landlords and tenants receive a high level of service. Key Responsibilities Managing a portfolio of residential properties Acting as the main point of contact for landlords and tenants Coordinating and managing property maintenance and repairs Liaising with contractors and arranging works Conducting property inspections and preparing reports Managing tenancy renewals, rent reviews and tenancy agreements Ensuring compliance with all lettings legislation and safety regulations Handling tenant issues, disputes and general enquiries professionally Ensuring gas safety, electrical safety and other compliance requirements are up to date Working closely with the lettings team to ensure smooth tenancy progression Requirements Minimum 2 years' experience in residential property management Strong knowledge of UK lettings legislation and compliance Excellent organisational and communication skills Ability to manage a busy workload and prioritise tasks effectively Professional and customer-focused approach Strong problem-solving skills and attention to detail Good IT skills and experience using property software What We Offer Competitive salary depending on experience Opportunity to work within a well-established and award-winning agency Friendly and professional team environment Career development and progression opportunities Stable, long-term position within a growing company If you are an experienced Property Manager looking to progress your career within a successful and expanding estate agency , we would love to hear from you. Apply now with your CV. Job Type: Full-time Benefits: Company pension Education: GCSE or equivalent (preferred) Maths and English A-C Experience: Property management: 2 years (required) Work Location: In person
The Recruitment Experts
Northampton, Northamptonshire
Lettings Manager - Grange Park, Northampton Basic Salary: £28,000 to £32,000 On Target Earnings: £40,000 to £50,000 Are you an experienced and ambitious Lettings Manager looking for a new challenge with a leading independent estate agent? If so, we want to hear from you! Our client, a leading independent estate agent, is seeking a highly motivated and experienced Lettings Manager to lead their dynamic lettings team. This is a fantastic opportunity to advance your career in the property industry with a company that values excellence and professional growth. Key Responsibilities: Manage and mentor the lettings team, ensuring high performance and continuous development. Oversee the management of the property portfolio, ensuring properties are well-maintained and fully let. Build and maintain strong relationships with landlords and tenants, providing exceptional customer service. Monitor and analyse local rental market trends to inform business strategies and advise clients. Ensure all properties comply with relevant legislation and health and safety regulations. Prepare and present detailed reports on lettings performance to senior management. Address and resolve any issues or disputes that arise within the lettings process. Identify opportunities for business growth and work towards achieving lettings targets and key performance indicators. The Ideal Candidate: Proven experience in a lettings management or senior lettings role Strong leadership and team management skills. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organisational skills and attention to detail. Knowledge of the local rental market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Support towards your ARLA qualification. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills. What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Mar 17, 2026
Full time
Lettings Manager - Grange Park, Northampton Basic Salary: £28,000 to £32,000 On Target Earnings: £40,000 to £50,000 Are you an experienced and ambitious Lettings Manager looking for a new challenge with a leading independent estate agent? If so, we want to hear from you! Our client, a leading independent estate agent, is seeking a highly motivated and experienced Lettings Manager to lead their dynamic lettings team. This is a fantastic opportunity to advance your career in the property industry with a company that values excellence and professional growth. Key Responsibilities: Manage and mentor the lettings team, ensuring high performance and continuous development. Oversee the management of the property portfolio, ensuring properties are well-maintained and fully let. Build and maintain strong relationships with landlords and tenants, providing exceptional customer service. Monitor and analyse local rental market trends to inform business strategies and advise clients. Ensure all properties comply with relevant legislation and health and safety regulations. Prepare and present detailed reports on lettings performance to senior management. Address and resolve any issues or disputes that arise within the lettings process. Identify opportunities for business growth and work towards achieving lettings targets and key performance indicators. The Ideal Candidate: Proven experience in a lettings management or senior lettings role Strong leadership and team management skills. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organisational skills and attention to detail. Knowledge of the local rental market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Support towards your ARLA qualification. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills. What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Residential Property Manager Salary circa £24,000 to £25,000 dependent on experience + commission Hours: Mon-Thurs: 9am-5pm (30 min lunch) Friday: 9am-5pm (1 hour lunch) Saturdays: 9am-1pm (1 in 4) Benefits Additional leave Employee discount Enhanced maternity leave Enhanced paternity leave Paid volunteer time Referral programme Essentials Industry experience preferred but not essential Full UK driving licence Possessing, or willingness to undertake, a qualification meeting minimum requirements for Propertymark membership (MARLA) Overall Objective To manage an allocated portfolio of residential rental properties on behalf of landlords, from instruction through to letting and ongoing management. The role involves marketing properties, vetting tenants, preparing tenancy documentation and managing the full tenancy lifecycle. Ongoing management includes compliance monitoring, lease renewals, rent reviews, mid-term inspections and arranging repairs in line with current legislation. Training and completion of the Propertymark Level 3 Award in Residential Letting and Property Management will be required. Key Responsibilities Property Lettings Respond to enquiries and organise accompanied viewings Collect applicant information in line with GDPR and process referencing through third-party providers Guide applicants through the move-in process from application to tenancy start Prepare tenancy and compliance documentation Ensure properties are ready for tenancy including organising repairs or cleaning Collect initial rent and deposit monies and register deposits within government schemes Undertake key handovers and tenancy sign-ups Marketing Ensure properties are marketed to a high standard in line with Consumer Protection Regulations Take property images, prepare floorplans and produce accurate property descriptions and brochures Property Management Act as the main contact for landlords and tenants across an allocated portfolio Ensure properties meet legislation for the Private Rented Sector Monitor compliance including gas safety checks, EICR reports, EPCs and smoke/CO detection Arrange repairs through approved contractors and liaise with landlords and tenants Manage lease renewals and rent reviews, providing market advice and serving notices where required Organise and carry out mid-term property inspections Liaise with credit control regarding rent arrears and advise landlords Manage tenant vacates including check-outs, deposit negotiations and re-letting strategy Additional duties include handling general enquiries, promoting company services, managing property keys securely and taking rental payments when required. Key Skills High levels of customer service and professionalism Strong IT skills including Microsoft Office (property management systems beneficial) Self-motivated with good organisational and time management skills Ability to work independently and as part of a team Commitment to ongoing professional development Ability to build relationships with contractors and suppliers Other Maintain a positive customer-focused attitude in line with company policies Adhere to all health & safety and security procedures Promote other areas of the business where appropriate Full UK driving licence and ability to attend appointments across West Yorkshire (pool vehicle available) Assist other areas of the department during busy periods or holiday cover Compliance & Security Ensure compliance with company policies including Treating Customers Fairly, regulatory conduct, complaints procedures and training requirements. All work must comply with relevant legislation including the Bribery Act 2010, Data Protection Act 1998, GDPR and the Data Protection Act 2018. Ensure all personal data is handled securely and report any breaches or system weaknesses to a director. Interested? If you feel that you possess the relevant skills and experience please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Mar 17, 2026
Full time
Residential Property Manager Salary circa £24,000 to £25,000 dependent on experience + commission Hours: Mon-Thurs: 9am-5pm (30 min lunch) Friday: 9am-5pm (1 hour lunch) Saturdays: 9am-1pm (1 in 4) Benefits Additional leave Employee discount Enhanced maternity leave Enhanced paternity leave Paid volunteer time Referral programme Essentials Industry experience preferred but not essential Full UK driving licence Possessing, or willingness to undertake, a qualification meeting minimum requirements for Propertymark membership (MARLA) Overall Objective To manage an allocated portfolio of residential rental properties on behalf of landlords, from instruction through to letting and ongoing management. The role involves marketing properties, vetting tenants, preparing tenancy documentation and managing the full tenancy lifecycle. Ongoing management includes compliance monitoring, lease renewals, rent reviews, mid-term inspections and arranging repairs in line with current legislation. Training and completion of the Propertymark Level 3 Award in Residential Letting and Property Management will be required. Key Responsibilities Property Lettings Respond to enquiries and organise accompanied viewings Collect applicant information in line with GDPR and process referencing through third-party providers Guide applicants through the move-in process from application to tenancy start Prepare tenancy and compliance documentation Ensure properties are ready for tenancy including organising repairs or cleaning Collect initial rent and deposit monies and register deposits within government schemes Undertake key handovers and tenancy sign-ups Marketing Ensure properties are marketed to a high standard in line with Consumer Protection Regulations Take property images, prepare floorplans and produce accurate property descriptions and brochures Property Management Act as the main contact for landlords and tenants across an allocated portfolio Ensure properties meet legislation for the Private Rented Sector Monitor compliance including gas safety checks, EICR reports, EPCs and smoke/CO detection Arrange repairs through approved contractors and liaise with landlords and tenants Manage lease renewals and rent reviews, providing market advice and serving notices where required Organise and carry out mid-term property inspections Liaise with credit control regarding rent arrears and advise landlords Manage tenant vacates including check-outs, deposit negotiations and re-letting strategy Additional duties include handling general enquiries, promoting company services, managing property keys securely and taking rental payments when required. Key Skills High levels of customer service and professionalism Strong IT skills including Microsoft Office (property management systems beneficial) Self-motivated with good organisational and time management skills Ability to work independently and as part of a team Commitment to ongoing professional development Ability to build relationships with contractors and suppliers Other Maintain a positive customer-focused attitude in line with company policies Adhere to all health & safety and security procedures Promote other areas of the business where appropriate Full UK driving licence and ability to attend appointments across West Yorkshire (pool vehicle available) Assist other areas of the department during busy periods or holiday cover Compliance & Security Ensure compliance with company policies including Treating Customers Fairly, regulatory conduct, complaints procedures and training requirements. All work must comply with relevant legislation including the Bribery Act 2010, Data Protection Act 1998, GDPR and the Data Protection Act 2018. Ensure all personal data is handled securely and report any breaches or system weaknesses to a director. Interested? If you feel that you possess the relevant skills and experience please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Senior Property Manager - Commercial & Residential to 50k DOE This role comprises of 70% Commercial Properties 5 years + experience required Are you a hands-on Property Manager who thrives in a fast-paced, client-facing environment? Do you enjoy taking ownership of complex portfolios, leading teams, and being the person, everyone trusts to get things done? We are recruiting for an experienced Commercial & Residential Property Manager to join a dynamic and growing property agency. This is a front-of-house, highly visible role suited to someone who enjoys building relationships, solving problems, and leading from the front. You will be Second-in- Command working alongside the Directors to drive the business forward The Role of the Property Manager You will take responsibility for a mixed portfolio of commercial and residential properties, acting as the key point of contact for landlords, tenants, and contractors while ensuring service levels remain exceptional. Commercial Property Management Manage rent and service charge collections Oversee rent reviews and lease renewals Build and maintain strong tenant and landlord relationships Residential Property Management Oversee the residential portfolio end-to-end Ensure timely rent collection Manage maintenance from instruction through to completion The "Fixer" Act as the escalation point for complex issues Resolve challenges quickly and professionally Coordinate contractors and manage expectations Compliance & Administration Ensure all legal documentation is up to date Oversee deposits, safety certificates, and statutory requirements Commercial Lettings Place property adverts Conduct viewings Negotiate and agree lease terms Team Leadership Line manage a small team Monitor attendance and performance Lead by example and keep motivation high What We're Looking for in the Property Manager Minimum 5 years' property management experience Commercial property experience is mandatory Background within a commercial lettings / management agency Highly organised with excellent time management Confident, professional, and client-facing Car owner with full driving licence Strong IT skills - Excel proficiency is essential Why Apply for this Property Manager role? Join a respected and established property business Work in a varied, autonomous role with real responsibility Opportunity to shape processes and make a genuine impact
Mar 17, 2026
Full time
Senior Property Manager - Commercial & Residential to 50k DOE This role comprises of 70% Commercial Properties 5 years + experience required Are you a hands-on Property Manager who thrives in a fast-paced, client-facing environment? Do you enjoy taking ownership of complex portfolios, leading teams, and being the person, everyone trusts to get things done? We are recruiting for an experienced Commercial & Residential Property Manager to join a dynamic and growing property agency. This is a front-of-house, highly visible role suited to someone who enjoys building relationships, solving problems, and leading from the front. You will be Second-in- Command working alongside the Directors to drive the business forward The Role of the Property Manager You will take responsibility for a mixed portfolio of commercial and residential properties, acting as the key point of contact for landlords, tenants, and contractors while ensuring service levels remain exceptional. Commercial Property Management Manage rent and service charge collections Oversee rent reviews and lease renewals Build and maintain strong tenant and landlord relationships Residential Property Management Oversee the residential portfolio end-to-end Ensure timely rent collection Manage maintenance from instruction through to completion The "Fixer" Act as the escalation point for complex issues Resolve challenges quickly and professionally Coordinate contractors and manage expectations Compliance & Administration Ensure all legal documentation is up to date Oversee deposits, safety certificates, and statutory requirements Commercial Lettings Place property adverts Conduct viewings Negotiate and agree lease terms Team Leadership Line manage a small team Monitor attendance and performance Lead by example and keep motivation high What We're Looking for in the Property Manager Minimum 5 years' property management experience Commercial property experience is mandatory Background within a commercial lettings / management agency Highly organised with excellent time management Confident, professional, and client-facing Car owner with full driving licence Strong IT skills - Excel proficiency is essential Why Apply for this Property Manager role? Join a respected and established property business Work in a varied, autonomous role with real responsibility Opportunity to shape processes and make a genuine impact
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property ser click apply for full job details
Mar 17, 2026
Full time
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property ser click apply for full job details
Now seeking a Property Manager to join an established, independently owned, full service agency providing residential sales and lettings, financial services as well as specialist land and new homes advice. They believe in good old-fashioned service and a while hearted commitment to ensuring our clients enjoy an easier, less stressful time when selling a property or moving home. Location: Croydon Area - Full time in the Office Salary: upto £35k depending on qualifications and experience What you will need: You will need to have the background in running a large portfolio of residential properties, ideally ARLA qualified but not essential and have a thorough understanding of property legislation and compliance. You will need to be energetic, driven, a team-player, proactive, self-motivated, and ready to hit the ground running; A full UK driving licence and car is essential. MAIN DUTIES & RESPONSIBILITIES: Dealing with property maintenance. Collection of rents. Payments to landlords Keep up to date with lettings legislation. Attend residential properties across London for compliance inspections Work with external assessors on fire risk assessments and review outcome Overseeing a good-sized portfolio Being able to produce and manage budgets and overall expenditure for residential properties, assisting with forecasts and reports. Administrating insurance claims Arranging risk assessments and monitoring health and safety Be able to manage and organise sub-contractors with works orders and service contracts. Undertaking site inspections as per client contracts. Keying and management of all invoices for their portfolio. Produce legal management packs for properties up for sale. Understanding of Year end accounts. Undertake AGM's /EGM's/ directors meetings If you are interested in further details, please APPLY NOW
Mar 17, 2026
Full time
Now seeking a Property Manager to join an established, independently owned, full service agency providing residential sales and lettings, financial services as well as specialist land and new homes advice. They believe in good old-fashioned service and a while hearted commitment to ensuring our clients enjoy an easier, less stressful time when selling a property or moving home. Location: Croydon Area - Full time in the Office Salary: upto £35k depending on qualifications and experience What you will need: You will need to have the background in running a large portfolio of residential properties, ideally ARLA qualified but not essential and have a thorough understanding of property legislation and compliance. You will need to be energetic, driven, a team-player, proactive, self-motivated, and ready to hit the ground running; A full UK driving licence and car is essential. MAIN DUTIES & RESPONSIBILITIES: Dealing with property maintenance. Collection of rents. Payments to landlords Keep up to date with lettings legislation. Attend residential properties across London for compliance inspections Work with external assessors on fire risk assessments and review outcome Overseeing a good-sized portfolio Being able to produce and manage budgets and overall expenditure for residential properties, assisting with forecasts and reports. Administrating insurance claims Arranging risk assessments and monitoring health and safety Be able to manage and organise sub-contractors with works orders and service contracts. Undertaking site inspections as per client contracts. Keying and management of all invoices for their portfolio. Produce legal management packs for properties up for sale. Understanding of Year end accounts. Undertake AGM's /EGM's/ directors meetings If you are interested in further details, please APPLY NOW
Our client is an industry leading, independent firm of Estate and Letting Agents with great working hours, and they are looking for an experienced Lettings & Property Management person to join their fantastic firm in central Exeter with a basic salary in the region of £30,000 and on target earnings £35,000. Well-known for their dedication to their staff, vendors and tenants, they always strive to e click apply for full job details
Mar 17, 2026
Full time
Our client is an industry leading, independent firm of Estate and Letting Agents with great working hours, and they are looking for an experienced Lettings & Property Management person to join their fantastic firm in central Exeter with a basic salary in the region of £30,000 and on target earnings £35,000. Well-known for their dedication to their staff, vendors and tenants, they always strive to e click apply for full job details
Pertemps Bristol Central Commercial
Bristol, Gloucestershire
Branch Manager - Weston Salary: Up to £40,000 Hours: Monday - Friday, 8:30am - 5:30pm No Weekends We're looking for an experienced Branch Manager with a strong Lettings and Property Management background to lead a team of 7 staff in a busy, fast-paced office. This is a hands-on leadership role for someone passionate about people management, delivering excellent customer service, and driving department performance across the South West. Main Duties Run the day-to-day operations of the branch Lead, motivate and develop a team of 7 Maintain high customer service standards for landlords and tenants Train, coach and support team members Manage workloads, escalations and complex maintenance issues Handle customer complaints Ensure compliance with lettings legislation Conduct one-to-ones and performance reviews Support recruitment and team growth Produce management reports Work with the social media manager to attract new landlords Skills and Experience 5 years' experience in Lettings / Property Management 2 years' management experience Proven team leadership and motivational skills Strong communication, organisation and problem solving Driven, proactive and comfortable in a high-volume environment Qualifications Propertymark ARLA Level 3 (desirable) GCSE Maths & English (Grade C or above) A Levels or equivalent (preferred) What's On Offer Salary up to £40,000 Monday-Friday working (no weekends) 22 days holiday bank holidays Propertymark ARLA qualification & membership support If interested please click APPLY
Mar 17, 2026
Full time
Branch Manager - Weston Salary: Up to £40,000 Hours: Monday - Friday, 8:30am - 5:30pm No Weekends We're looking for an experienced Branch Manager with a strong Lettings and Property Management background to lead a team of 7 staff in a busy, fast-paced office. This is a hands-on leadership role for someone passionate about people management, delivering excellent customer service, and driving department performance across the South West. Main Duties Run the day-to-day operations of the branch Lead, motivate and develop a team of 7 Maintain high customer service standards for landlords and tenants Train, coach and support team members Manage workloads, escalations and complex maintenance issues Handle customer complaints Ensure compliance with lettings legislation Conduct one-to-ones and performance reviews Support recruitment and team growth Produce management reports Work with the social media manager to attract new landlords Skills and Experience 5 years' experience in Lettings / Property Management 2 years' management experience Proven team leadership and motivational skills Strong communication, organisation and problem solving Driven, proactive and comfortable in a high-volume environment Qualifications Propertymark ARLA Level 3 (desirable) GCSE Maths & English (Grade C or above) A Levels or equivalent (preferred) What's On Offer Salary up to £40,000 Monday-Friday working (no weekends) 22 days holiday bank holidays Propertymark ARLA qualification & membership support If interested please click APPLY
AMR - Specialist Property Recruiters
Radlett, Hertfordshire
Lettings Manager Are you a dynamic and results-driven professional with a passion for Residential Lettings? Do you thrive in a fast-paced environment and enjoy building strong relationships with clients and tenants? If so, we have an exciting opportunity for you! Located in South Herts, this established agency is dedicated to providing exceptional service and innovative solutions. With a strong reputation for excellence, they manage a diverse portfolio of residential properties and take pride in delivering outstanding customer satisfaction. As a Lettings Manager, you will be at the forefront of our operations, overseeing all aspects of the lettings process. Your responsibilities will include: Managing property viewings and tenant applications Negotiating and finalizing tenancy agreements Conducting property inspections and ensuring compliance with regulations Building and maintaining strong relationships with landlords and tenants Marketing properties to attract potential tenants Handling inquiries and resolving any issues that may arise during tenancies Key Requirements: Proven experience in lettings or property management Strong communication and negotiation skills Excellent organizational and multitasking abilities In-depth knowledge of local property market and regulations Proficiency in property management software A proactive and customer-focused approach Why Join? Competitive salary and performance-based incentives Opportunities for professional growth and development Supportive and collaborative team environment Modern office located in this popular Buckinghamshire location How to Apply: If you are ready to take your career to the next level and make a significant impact in the property management industry, we would love to hear from you! Please send your CV and a cover letter outlining your experience and why you are the perfect fit for this role.
Mar 17, 2026
Full time
Lettings Manager Are you a dynamic and results-driven professional with a passion for Residential Lettings? Do you thrive in a fast-paced environment and enjoy building strong relationships with clients and tenants? If so, we have an exciting opportunity for you! Located in South Herts, this established agency is dedicated to providing exceptional service and innovative solutions. With a strong reputation for excellence, they manage a diverse portfolio of residential properties and take pride in delivering outstanding customer satisfaction. As a Lettings Manager, you will be at the forefront of our operations, overseeing all aspects of the lettings process. Your responsibilities will include: Managing property viewings and tenant applications Negotiating and finalizing tenancy agreements Conducting property inspections and ensuring compliance with regulations Building and maintaining strong relationships with landlords and tenants Marketing properties to attract potential tenants Handling inquiries and resolving any issues that may arise during tenancies Key Requirements: Proven experience in lettings or property management Strong communication and negotiation skills Excellent organizational and multitasking abilities In-depth knowledge of local property market and regulations Proficiency in property management software A proactive and customer-focused approach Why Join? Competitive salary and performance-based incentives Opportunities for professional growth and development Supportive and collaborative team environment Modern office located in this popular Buckinghamshire location How to Apply: If you are ready to take your career to the next level and make a significant impact in the property management industry, we would love to hear from you! Please send your CV and a cover letter outlining your experience and why you are the perfect fit for this role.
RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD
Bognor Regis, Sussex
We require an experienced Lettings Manager for a Residential Lettings office based in Bognor Regis. The Lettings Manager Package: Salary £28,000 - £29,000pa Realistic OTE £45,000pa Company Car/Allowance 33 days paid holiday, day off for your birthday Profit Share Scheme, Private Healthcare Pension, Life Insurance, Career Development, Paid Charitable Event Entry Fees, and more! The Lettings Manager Role: Run your branch as if it were your own! You'll be leading a team, managing profitability, and driving business growth - it's YOUR branch to make a success! Motivate, coach, and inspire your team to achieve their goals Deliver outstanding service to landlords and tenants List properties, provide expert advice to landlords, and ensure tenants have an exceptional experience Stay on top of market trends and establish yourself as the go-to local property expert The Lettings Manager Person: Proven experience in lettings with a track record of building strong relationships Driven, self-motivated, and able to thrive under pressure Passionate about people and providing exceptional customer service A strong work ethic, committed to your team's and your own success Full driving license required The commission structure is uncapped, and many team members earn more! If you have the current relevant experience for the Lettings Manager role please do not hesitate , APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12-24 hours of your CV application. We guarantee complete discretion, call today andtalk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the experience required in the job description your application will not be considered.
Mar 17, 2026
Full time
We require an experienced Lettings Manager for a Residential Lettings office based in Bognor Regis. The Lettings Manager Package: Salary £28,000 - £29,000pa Realistic OTE £45,000pa Company Car/Allowance 33 days paid holiday, day off for your birthday Profit Share Scheme, Private Healthcare Pension, Life Insurance, Career Development, Paid Charitable Event Entry Fees, and more! The Lettings Manager Role: Run your branch as if it were your own! You'll be leading a team, managing profitability, and driving business growth - it's YOUR branch to make a success! Motivate, coach, and inspire your team to achieve their goals Deliver outstanding service to landlords and tenants List properties, provide expert advice to landlords, and ensure tenants have an exceptional experience Stay on top of market trends and establish yourself as the go-to local property expert The Lettings Manager Person: Proven experience in lettings with a track record of building strong relationships Driven, self-motivated, and able to thrive under pressure Passionate about people and providing exceptional customer service A strong work ethic, committed to your team's and your own success Full driving license required The commission structure is uncapped, and many team members earn more! If you have the current relevant experience for the Lettings Manager role please do not hesitate , APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12-24 hours of your CV application. We guarantee complete discretion, call today andtalk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the experience required in the job description your application will not be considered.
Pertemps Bristol Central Commercial
Clifton, Nottinghamshire
Property Manager - Central Bristol £29,000 - £35,000 Mon-Fri 8:30-4:30 No weekends Join a busy, friendly property team in the heart of Bristol! If you love variety, enjoy keeping properties running smoothly, and thrive when juggling tenants, contractors, and inspections, this role is for you. What You'll Be Doing: Main point of contact for tenants & contractors Managing repairs and maintenance Routine inspections & keeping records up to date Coordinating check-outs & preparing homes for new tenants Approving quotes & invoices Assisting with viewings What We're Looking For: 1 year in a property lettings role Knowledge of HMO & health & safety regs a plus Positive, can-do attitude Strong organisation & time management Microsoft Office savvy Full UK driving licence own vehicle Perks: Competitive £29k-£35k salary Monday-Friday hours, no weekends 22 days annual leave bank holidays Free parking & mileage allowance Ready for your next property adventure in Bristol? If so please click APPLY
Mar 17, 2026
Full time
Property Manager - Central Bristol £29,000 - £35,000 Mon-Fri 8:30-4:30 No weekends Join a busy, friendly property team in the heart of Bristol! If you love variety, enjoy keeping properties running smoothly, and thrive when juggling tenants, contractors, and inspections, this role is for you. What You'll Be Doing: Main point of contact for tenants & contractors Managing repairs and maintenance Routine inspections & keeping records up to date Coordinating check-outs & preparing homes for new tenants Approving quotes & invoices Assisting with viewings What We're Looking For: 1 year in a property lettings role Knowledge of HMO & health & safety regs a plus Positive, can-do attitude Strong organisation & time management Microsoft Office savvy Full UK driving licence own vehicle Perks: Competitive £29k-£35k salary Monday-Friday hours, no weekends 22 days annual leave bank holidays Free parking & mileage allowance Ready for your next property adventure in Bristol? If so please click APPLY
This is initially a temporary assignment with the opportunity of a permanent role. The assignment with commence in April 2026. Hours: 35 hours per weekThe site is covered between 7:30am and 5:45pm (Monday-Friday) The hours will reflect the needs of the school, including occasional adjustments to start/finish times and additional hours for lettings or events (overtime payable). The Site Manager will be responsible for ensuring the school premises are safe, secure, well maintained, and compliant with all statutory requirements. You will play a key role in maintaining a high-quality environment for our pupils and staff. Key responsibilities include: Managing all areas of site maintenance, cleanliness, security, and health & safety Overseeing and maintaining accurate records of statutory servicing and compliance checks (e.g., fire systems, water hygiene, electrical testing, alarms, lifting equipment) Acting as a key holder and ensuring robust security arrangements outside school hours Coordinating day-to-day site operations and working closely with the School Business Manager and Headteacher on strategic site plans Carrying out practical maintenance and DIY duties as needed Supporting school lettings and events (with overtime payable) About You We are looking for someone who: Has experience as a caretaker or site manager, ideally in a similar environment Is knowledgeable and reliable regarding Health & Safety practices Can work independently, using their own initiative to manage daily site operations Has a flexible, positive approach with a proactive, "can-do" attitude Possesses good IT skills and strong interpersonal skills Is willing to develop their skills and knowledge across all aspects of site management If you are interested in the position, please do either apply online or contact our Staines branch.
Mar 17, 2026
Seasonal
This is initially a temporary assignment with the opportunity of a permanent role. The assignment with commence in April 2026. Hours: 35 hours per weekThe site is covered between 7:30am and 5:45pm (Monday-Friday) The hours will reflect the needs of the school, including occasional adjustments to start/finish times and additional hours for lettings or events (overtime payable). The Site Manager will be responsible for ensuring the school premises are safe, secure, well maintained, and compliant with all statutory requirements. You will play a key role in maintaining a high-quality environment for our pupils and staff. Key responsibilities include: Managing all areas of site maintenance, cleanliness, security, and health & safety Overseeing and maintaining accurate records of statutory servicing and compliance checks (e.g., fire systems, water hygiene, electrical testing, alarms, lifting equipment) Acting as a key holder and ensuring robust security arrangements outside school hours Coordinating day-to-day site operations and working closely with the School Business Manager and Headteacher on strategic site plans Carrying out practical maintenance and DIY duties as needed Supporting school lettings and events (with overtime payable) About You We are looking for someone who: Has experience as a caretaker or site manager, ideally in a similar environment Is knowledgeable and reliable regarding Health & Safety practices Can work independently, using their own initiative to manage daily site operations Has a flexible, positive approach with a proactive, "can-do" attitude Possesses good IT skills and strong interpersonal skills Is willing to develop their skills and knowledge across all aspects of site management If you are interested in the position, please do either apply online or contact our Staines branch.
Property Manager - Bradley Stoke Salary: £28,000 basic OTE: £30,000 (pooled team commission with additional individual commission opportunities) Working Hours: Monday to Friday, 8:45am - 5:30pm (No weekends) We're looking for a driven and organised Property Manager to join a award-winning lettings team in Bradley Stoke. This is a fast-paced, varied role managing residential properties and delivering excellent service to landlords and tenants. Main Duties Take ownership of a portfolio of residential rental properties Be the main point of contact for landlords and tenants, delivering a high level of service Coordinate property maintenance, repairs, and contractor works Ensure all properties meet current safety and legal compliance standards Carry out routine inspections, check-ins, and check-outs Manage tenancy deposit processing and assist with dispute resolution Work closely with the wider lettings and property management teams Skills & Experience Previous experience in property management or a customer-facing lettings role Confident communicator with strong written and verbal skills Highly organised with excellent attention to detail Calm, professional, and effective under pressure Able to juggle multiple priorities in a busy environment Proactive, solutions-focused, and quick to take ownership A genuine interest in property and working with people A collaborative team player who can also work independently Full UK driving licence and access to your own vehicle What's in It for You 25 days holiday bank holidays, increasing after 3 and 6 years' service Paid-for social events and a friendly, supportive team culture On-site parking Ongoing training and development, including CePAP and funded qualifications Clear opportunity to develop your career within a high-performing and well-respected business If you are interested please click APPLY
Mar 17, 2026
Full time
Property Manager - Bradley Stoke Salary: £28,000 basic OTE: £30,000 (pooled team commission with additional individual commission opportunities) Working Hours: Monday to Friday, 8:45am - 5:30pm (No weekends) We're looking for a driven and organised Property Manager to join a award-winning lettings team in Bradley Stoke. This is a fast-paced, varied role managing residential properties and delivering excellent service to landlords and tenants. Main Duties Take ownership of a portfolio of residential rental properties Be the main point of contact for landlords and tenants, delivering a high level of service Coordinate property maintenance, repairs, and contractor works Ensure all properties meet current safety and legal compliance standards Carry out routine inspections, check-ins, and check-outs Manage tenancy deposit processing and assist with dispute resolution Work closely with the wider lettings and property management teams Skills & Experience Previous experience in property management or a customer-facing lettings role Confident communicator with strong written and verbal skills Highly organised with excellent attention to detail Calm, professional, and effective under pressure Able to juggle multiple priorities in a busy environment Proactive, solutions-focused, and quick to take ownership A genuine interest in property and working with people A collaborative team player who can also work independently Full UK driving licence and access to your own vehicle What's in It for You 25 days holiday bank holidays, increasing after 3 and 6 years' service Paid-for social events and a friendly, supportive team culture On-site parking Ongoing training and development, including CePAP and funded qualifications Clear opportunity to develop your career within a high-performing and well-respected business If you are interested please click APPLY
