Earliest Start Date: 2nd November 2026 Contract: 12 Months with Potential for Exentension Job Title: Known internally as "Key Work Manager (Maternity Cover)" Location: 30 Petworth Street, Battersea, SW11 4QW. The post will also involve working in the community so some local travel will be required. Hours: 37.5 hours per week, including some evening & occasional weekend work About the Role As Key Work Manager you will lead on and oversee all Key Work activity at Carney's Community. This includes undertaking key work yourself on a one to one basis with young people involved in the criminal justice system as well as managing a small team of key workers. You will provide advice, practical support and befriending to a caseload of participants, aged 11-30, who are at risk of/involved in offending; to encourage and enable them to participate in Carney's Community's personal development opportunities and to access the wider services and support they may need in order to give them the best chances of being "the best they can be". This will involve supporting young people to engage in positive and constructive activities, attend Youth Justice Service or Probation appointments and creating opportunities for their personal, social and emotional development You will work alongside the employment support manager to plan and deliver the employment group, supporting participants that attend this group and leading specific employment programmes. As manager of the key work project you will oversee the small team of key workers, provide support, guidance and supervision. You will be involved in monitoring and reporting for the project, collecting feedback from participants. You will manage referrals to the project from other organisations including schools, social services, probation and the youth justice service. About You: You must have proven experience of working directly with young people in a youth work or key work setting, providing one to one support. You will have the ability to empathise and mediate for young people, a strong understanding of the local area, barriers facing young people, the interplay between material disadvantage, vulnerability and social exclusion and be highly skilled in diplomacy, professional distance, demonstrating empathy, boundaries and sound judgement. You will have experience managing other staff or volunteers. About Carney's Community We support young people living in and around Wandsworth, targeting ages 11-30 facing extreme challenges including criminal justice system involvement or care experience. Carney's works differently by providing long-term, consistent, unconditional support with empathy; a safe space and activities including boxing, bike workshops, employment support, studio sessions, mentoring and key work. Inspired by boxing legend Mick Carney, the charity was founded in his name after his passing in 2011, building on work led by our co-founders. We aim to create a "virtuous cycle": while support is free of charge, we ask that when young people are ready, they channel the positivity they have received into others. As a result, many go on to volunteer, mentor, join our staff team or even set up their own community initiatives. Former participants make up the majority of our workforce. They provide the most authentic role models, people who genuinely understand the challenges our young people face and who show what is possible. For our young people we strive for equality and aim to: Improve Physical and Mental Health; Improve Education, Skills and Employability; Improve Community Engagement; Reduce Offending and Reoffending.
Aug 25, 2026
Full time
Earliest Start Date: 2nd November 2026 Contract: 12 Months with Potential for Exentension Job Title: Known internally as "Key Work Manager (Maternity Cover)" Location: 30 Petworth Street, Battersea, SW11 4QW. The post will also involve working in the community so some local travel will be required. Hours: 37.5 hours per week, including some evening & occasional weekend work About the Role As Key Work Manager you will lead on and oversee all Key Work activity at Carney's Community. This includes undertaking key work yourself on a one to one basis with young people involved in the criminal justice system as well as managing a small team of key workers. You will provide advice, practical support and befriending to a caseload of participants, aged 11-30, who are at risk of/involved in offending; to encourage and enable them to participate in Carney's Community's personal development opportunities and to access the wider services and support they may need in order to give them the best chances of being "the best they can be". This will involve supporting young people to engage in positive and constructive activities, attend Youth Justice Service or Probation appointments and creating opportunities for their personal, social and emotional development You will work alongside the employment support manager to plan and deliver the employment group, supporting participants that attend this group and leading specific employment programmes. As manager of the key work project you will oversee the small team of key workers, provide support, guidance and supervision. You will be involved in monitoring and reporting for the project, collecting feedback from participants. You will manage referrals to the project from other organisations including schools, social services, probation and the youth justice service. About You: You must have proven experience of working directly with young people in a youth work or key work setting, providing one to one support. You will have the ability to empathise and mediate for young people, a strong understanding of the local area, barriers facing young people, the interplay between material disadvantage, vulnerability and social exclusion and be highly skilled in diplomacy, professional distance, demonstrating empathy, boundaries and sound judgement. You will have experience managing other staff or volunteers. About Carney's Community We support young people living in and around Wandsworth, targeting ages 11-30 facing extreme challenges including criminal justice system involvement or care experience. Carney's works differently by providing long-term, consistent, unconditional support with empathy; a safe space and activities including boxing, bike workshops, employment support, studio sessions, mentoring and key work. Inspired by boxing legend Mick Carney, the charity was founded in his name after his passing in 2011, building on work led by our co-founders. We aim to create a "virtuous cycle": while support is free of charge, we ask that when young people are ready, they channel the positivity they have received into others. As a result, many go on to volunteer, mentor, join our staff team or even set up their own community initiatives. Former participants make up the majority of our workforce. They provide the most authentic role models, people who genuinely understand the challenges our young people face and who show what is possible. For our young people we strive for equality and aim to: Improve Physical and Mental Health; Improve Education, Skills and Employability; Improve Community Engagement; Reduce Offending and Reoffending.
We are looking for a compassionate, confident and experienced Liaison and Diversion Team Lead to provide day-to-day leadership for our Liaison and Diversion outreach team in Surrey. Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will support the delivery of high-quality, safe and effective services for vulnerable people who have come into contact with the criminal justice system. This is a varied and rewarding role, combining operational leadership, staff supervision, partnership working and a reduced caseload of complex and high-risk clients. You will lead and support a team of practitioners, help manage service performance and quality, and work closely with health, social care, criminal justice and voluntary sector partners to improve outcomes for people experiencing mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity and other complex needs. We are looking for someone who can bring strong leadership skills, sound judgement, and a commitment to trauma-informed, recovery-focused and person-centred practice. In return, you will be part of an organisation that values Kindness, Integrity and Commitment, and is committed to improving health, wellbeing and life opportunities for people across Surrey. Location: Frimley Park Hospital, Guildford Salary: £32,680 Hours: 35 hours per week Contract: type: Permanent Key responsibilities: Leadership and Operational Management Provide day-to-day leadership and operational oversight of the Liaison and Diversion team. Support the recruitment, induction and development of staff and volunteers. Conduct regular supervision, appraisal and performance reviews for team members. Support staff wellbeing and promote a positive, inclusive and psychologically safe working environment. Provide management cover and deputise for the Catalyst Senior Manager when required. Lead team meetings and case discussions. Support the implementation of organisational policies, procedures and best practice guidance. Monitor staffing capacity and workload allocation to ensure safe and effective service delivery. Clinical and Case Management Hold a complex caseload requiring enhanced intervention, multi-agency coordination and risk management. Support staff in managing complex cases involving mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity, safeguarding concerns and social vulnerability. Formulate support and risk management plans. Ensure safeguarding concerns are identified, escalated and managed in accordance with local safeguarding procedures. Support clients to access appropriate health, mental health, housing, welfare, treatment, recovery and community support services. Promote recovery-focused and trauma-informed practice across the service. Ensure service users are supported to engage effectively with criminal justice processes and community services Partnership and Stakeholder Engagement Develop and maintain effective working relationships with Police, Courts, Probation, Youth Justice Services, NHS organisations, Local Authorities and voluntary sector partners. Represent Catalyst and the Liaison and Diversion Service at internal and external meetings. Promote integrated working across health, criminal justice and community services. Support the development of pathways that improve outcomes for vulnerable individuals. Facilitate joint working and information sharing arrangements in accordance with GDPR and information governance requirements. Act as a key contact for partner agencies and support the resolution of operational challenges Service Development and Quality Improvement Support the Catalyst and SABP Service Managers in developing and improving service delivery. Contribute to service reviews and quality improvement projects. Identify gaps in local provision and support the development of new partnerships and initiatives. Promote innovation and evidence-based practice across the service. Participate in contract monitoring and performance reporting processes. Support the development of community resources that enhance recovery, diversion and social inclusion Performance and Governance Monitor service activity and outcomes to ensure contractual and organisational requirements are achieved. Ensure accurate and timely recording of client information on case management systems Carrying out service audits, and following thought to ensure all requirements are met. Maintain compliance with information governance, confidentiality, safeguarding and data protection requirements. Prepare reports, performance information and outcome data as required. Ensure all team members maintain accurate case records and complete mandatory training requirements. Contribute to risk management and incident reporting processes About the organisation Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing-together, every step of the way. About you Essential: Minimum of 3 years' experience working with adults with complex needs, such as mental health difficulties, substance misuse, homelessness, neurodiversity, learning disabilities or offending behaviour. Experience of providing supervision, mentoring or line management to staff. Experience of working in partnership with multiple agencies and services. Experience of managing complex and high-risk cases. Knowledge of mental health, substance misuse and social vulnerabilities. Understanding of safeguarding legislation and practice. Knowledge of risk assessment and risk management. Good understanding of information governance, consent, confidentiality and GDPR. Understanding of trauma-informed and recovery-focused approaches. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to build and maintain effective partnerships. Ability to analyse complex information and make sound decisions. Ability to manage competing priorities and workloads. Strong report-writing and record-keeping skills. Competent in Microsoft Office and electronic case management systems. Demonstrates integrity, accountability and professionalism. Committed to social inclusion and reducing inequalities. Able to work independently and as part of a multidisciplinary team. Resilient and adaptable in challenging situations. Committed to continuous learning and professional development. Desirable: Degree, diploma or professional qualification in Mental Health, Social Work, Psychology, Counselling, Criminal Justice, Health and Social Care or a related field. Leadership or management qualification. Understanding of the Liaison and Diversion model and criminal justice pathways Benefits 26 days annual leave plus bank holidays (increasing with service) Pension scheme and access to Simply Health (including optical, dental, counselling sessions) Birthday leave, employee discounts, and flexible working where possible Supportive probation, sick pay after probation, and wellbeing/EAP resources Safeguarding & Checks This role is subject to a basic DBS check. A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate. All applicants must have a valid right to work in the UK Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. We welcome requests for reasonable adjustments at any stage of the process. Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Aug 25, 2026
Full time
We are looking for a compassionate, confident and experienced Liaison and Diversion Team Lead to provide day-to-day leadership for our Liaison and Diversion outreach team in Surrey. Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will support the delivery of high-quality, safe and effective services for vulnerable people who have come into contact with the criminal justice system. This is a varied and rewarding role, combining operational leadership, staff supervision, partnership working and a reduced caseload of complex and high-risk clients. You will lead and support a team of practitioners, help manage service performance and quality, and work closely with health, social care, criminal justice and voluntary sector partners to improve outcomes for people experiencing mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity and other complex needs. We are looking for someone who can bring strong leadership skills, sound judgement, and a commitment to trauma-informed, recovery-focused and person-centred practice. In return, you will be part of an organisation that values Kindness, Integrity and Commitment, and is committed to improving health, wellbeing and life opportunities for people across Surrey. Location: Frimley Park Hospital, Guildford Salary: £32,680 Hours: 35 hours per week Contract: type: Permanent Key responsibilities: Leadership and Operational Management Provide day-to-day leadership and operational oversight of the Liaison and Diversion team. Support the recruitment, induction and development of staff and volunteers. Conduct regular supervision, appraisal and performance reviews for team members. Support staff wellbeing and promote a positive, inclusive and psychologically safe working environment. Provide management cover and deputise for the Catalyst Senior Manager when required. Lead team meetings and case discussions. Support the implementation of organisational policies, procedures and best practice guidance. Monitor staffing capacity and workload allocation to ensure safe and effective service delivery. Clinical and Case Management Hold a complex caseload requiring enhanced intervention, multi-agency coordination and risk management. Support staff in managing complex cases involving mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity, safeguarding concerns and social vulnerability. Formulate support and risk management plans. Ensure safeguarding concerns are identified, escalated and managed in accordance with local safeguarding procedures. Support clients to access appropriate health, mental health, housing, welfare, treatment, recovery and community support services. Promote recovery-focused and trauma-informed practice across the service. Ensure service users are supported to engage effectively with criminal justice processes and community services Partnership and Stakeholder Engagement Develop and maintain effective working relationships with Police, Courts, Probation, Youth Justice Services, NHS organisations, Local Authorities and voluntary sector partners. Represent Catalyst and the Liaison and Diversion Service at internal and external meetings. Promote integrated working across health, criminal justice and community services. Support the development of pathways that improve outcomes for vulnerable individuals. Facilitate joint working and information sharing arrangements in accordance with GDPR and information governance requirements. Act as a key contact for partner agencies and support the resolution of operational challenges Service Development and Quality Improvement Support the Catalyst and SABP Service Managers in developing and improving service delivery. Contribute to service reviews and quality improvement projects. Identify gaps in local provision and support the development of new partnerships and initiatives. Promote innovation and evidence-based practice across the service. Participate in contract monitoring and performance reporting processes. Support the development of community resources that enhance recovery, diversion and social inclusion Performance and Governance Monitor service activity and outcomes to ensure contractual and organisational requirements are achieved. Ensure accurate and timely recording of client information on case management systems Carrying out service audits, and following thought to ensure all requirements are met. Maintain compliance with information governance, confidentiality, safeguarding and data protection requirements. Prepare reports, performance information and outcome data as required. Ensure all team members maintain accurate case records and complete mandatory training requirements. Contribute to risk management and incident reporting processes About the organisation Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing-together, every step of the way. About you Essential: Minimum of 3 years' experience working with adults with complex needs, such as mental health difficulties, substance misuse, homelessness, neurodiversity, learning disabilities or offending behaviour. Experience of providing supervision, mentoring or line management to staff. Experience of working in partnership with multiple agencies and services. Experience of managing complex and high-risk cases. Knowledge of mental health, substance misuse and social vulnerabilities. Understanding of safeguarding legislation and practice. Knowledge of risk assessment and risk management. Good understanding of information governance, consent, confidentiality and GDPR. Understanding of trauma-informed and recovery-focused approaches. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to build and maintain effective partnerships. Ability to analyse complex information and make sound decisions. Ability to manage competing priorities and workloads. Strong report-writing and record-keeping skills. Competent in Microsoft Office and electronic case management systems. Demonstrates integrity, accountability and professionalism. Committed to social inclusion and reducing inequalities. Able to work independently and as part of a multidisciplinary team. Resilient and adaptable in challenging situations. Committed to continuous learning and professional development. Desirable: Degree, diploma or professional qualification in Mental Health, Social Work, Psychology, Counselling, Criminal Justice, Health and Social Care or a related field. Leadership or management qualification. Understanding of the Liaison and Diversion model and criminal justice pathways Benefits 26 days annual leave plus bank holidays (increasing with service) Pension scheme and access to Simply Health (including optical, dental, counselling sessions) Birthday leave, employee discounts, and flexible working where possible Supportive probation, sick pay after probation, and wellbeing/EAP resources Safeguarding & Checks This role is subject to a basic DBS check. A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate. All applicants must have a valid right to work in the UK Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. We welcome requests for reasonable adjustments at any stage of the process. Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Routes to Roots is looking for an inspiring, compassionate and proactive Centre Manager to lead the day-to-day operation and future development of the Genesis Centre in Poole. This is not a role where you will spend every day behind a desk. You will be at the centre of a busy, welcoming homelessness service: leading people, building partnerships, solving problems, developing opportunities and making sure that people experiencing homelessness or housing insecurity receive the very best possible support. Some days will require strategic thinking. Others will require you to roll up your sleeves and help make things happen. We are looking for someone who can do both! About the role As Centre Manager, you will take the lead for the day-to-day running and continued development of the Genesis Centre, working closely with our Trustees, staff, volunteers and local partners. You will have real scope to shape how the service develops and to strengthen the Genesis Centre's role within Poole's response to homelessness. You will be a visible and approachable presence within the Centre and the wider community, helping to raise the profile and reputation of Routes to Roots and strengthen our network of partners and supporters by: Leadership & strategy - working with the Trustees to deliver the charity's strategic and operational plans, monitor outcomes and identify opportunities to improve and develop services. People & volunteers - leading and supporting employees and volunteers, including recruitment, induction, development, performance and wellbeing. Centre operations - overseeing the day-to-day running of the Centre, budgets, resources, premises, donations, food supplies, health and safety, safeguarding and compliance. Partnerships & community engagement - building strong relationships with BCP Council, homelessness services, health services, community organisations and other local partners, while representing Routes to Roots at networking events and community activities. Fundraising & sustainability - supporting the Trustees with fundraising, identifying grant opportunities and contributing to the financial sustainability and future development of the charity. Governance & reporting - providing Trustees with clear information on performance, finances, risks, incidents and strategic progress, and ensuring policies and procedures are effective and up to date. About you We are looking for someone with experience of managing people and/or volunteers and overseeing a service, programme or project, including budgets and resources. You will ideally already have experience of working with people experiencing homelessness or vulnerability and be just as confident building effective relationships with someone walking through the doors of the Genesis Centre as with a volunteer, Trustee, commissioner or partner agency. You will bring: Strong leadership, people-management and communication skills; Excellent organisation and the ability to manage competing priorities in a challenging environment; Strong problem-solving and decision-making skills, with the ability to turn strategy into practical action; New ideas, activities and partnerships that can improve outcomes for the people using the service; High standards around safeguarding, health and safety, incidents, complaints, records and the safe operation of the building; The ability to use data, feedback and what we learn from clients to understand what is working and where we can do better. An understanding of the importance of good governance, accurate records, performance information and safe working - but you will never lose sight of the people behind the processes; A compassionate, respectful and non-judgemental approach. Resilience, emotional maturity and the ability to remain calm under pressure. A proactive, flexible and solutions-focused approach. Experience of grant applications, fundraising or working within the voluntary, housing, health or social care sectors would be advantageous. Most importantly, you will share our belief that people experiencing homelessness deserve dignity, respect, opportunity and the right support to move forward. Why join Routes to Roots? Routes to Roots is a Poole-based homelessness charity with a Christian ethos and more than 20 years' experience of supporting people who are rough sleeping, vulnerably housed or rebuilding their lives following homelessness. Our Genesis Centre is much more than a traditional day centre. It is a place where people can eat, shower, wash clothes, receive practical help and simply feel welcome. It is also a place where people can connect with housing, health, substance use and other specialist services, take part in activities and begin to move towards something different. At its best, Genesis is a place of opportunity, connection and change. This is a unique opportunity to take a leading role in a charity that is committed to supporting people experiencing homelessness and vulnerability in Poole. You will have the opportunity to shape the future development of the Genesis Centre, work alongside dedicated Trustees, staff and volunteers, develop meaningful partnerships across the community and see the direct impact of your work. Interested? If you are an experienced manager who is passionate about making a difference and would like to play a key role in the future of Routes to Roots and the Genesis Centre, we would love to hear from you. Routes to Roots is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds.
Aug 25, 2026
Full time
Routes to Roots is looking for an inspiring, compassionate and proactive Centre Manager to lead the day-to-day operation and future development of the Genesis Centre in Poole. This is not a role where you will spend every day behind a desk. You will be at the centre of a busy, welcoming homelessness service: leading people, building partnerships, solving problems, developing opportunities and making sure that people experiencing homelessness or housing insecurity receive the very best possible support. Some days will require strategic thinking. Others will require you to roll up your sleeves and help make things happen. We are looking for someone who can do both! About the role As Centre Manager, you will take the lead for the day-to-day running and continued development of the Genesis Centre, working closely with our Trustees, staff, volunteers and local partners. You will have real scope to shape how the service develops and to strengthen the Genesis Centre's role within Poole's response to homelessness. You will be a visible and approachable presence within the Centre and the wider community, helping to raise the profile and reputation of Routes to Roots and strengthen our network of partners and supporters by: Leadership & strategy - working with the Trustees to deliver the charity's strategic and operational plans, monitor outcomes and identify opportunities to improve and develop services. People & volunteers - leading and supporting employees and volunteers, including recruitment, induction, development, performance and wellbeing. Centre operations - overseeing the day-to-day running of the Centre, budgets, resources, premises, donations, food supplies, health and safety, safeguarding and compliance. Partnerships & community engagement - building strong relationships with BCP Council, homelessness services, health services, community organisations and other local partners, while representing Routes to Roots at networking events and community activities. Fundraising & sustainability - supporting the Trustees with fundraising, identifying grant opportunities and contributing to the financial sustainability and future development of the charity. Governance & reporting - providing Trustees with clear information on performance, finances, risks, incidents and strategic progress, and ensuring policies and procedures are effective and up to date. About you We are looking for someone with experience of managing people and/or volunteers and overseeing a service, programme or project, including budgets and resources. You will ideally already have experience of working with people experiencing homelessness or vulnerability and be just as confident building effective relationships with someone walking through the doors of the Genesis Centre as with a volunteer, Trustee, commissioner or partner agency. You will bring: Strong leadership, people-management and communication skills; Excellent organisation and the ability to manage competing priorities in a challenging environment; Strong problem-solving and decision-making skills, with the ability to turn strategy into practical action; New ideas, activities and partnerships that can improve outcomes for the people using the service; High standards around safeguarding, health and safety, incidents, complaints, records and the safe operation of the building; The ability to use data, feedback and what we learn from clients to understand what is working and where we can do better. An understanding of the importance of good governance, accurate records, performance information and safe working - but you will never lose sight of the people behind the processes; A compassionate, respectful and non-judgemental approach. Resilience, emotional maturity and the ability to remain calm under pressure. A proactive, flexible and solutions-focused approach. Experience of grant applications, fundraising or working within the voluntary, housing, health or social care sectors would be advantageous. Most importantly, you will share our belief that people experiencing homelessness deserve dignity, respect, opportunity and the right support to move forward. Why join Routes to Roots? Routes to Roots is a Poole-based homelessness charity with a Christian ethos and more than 20 years' experience of supporting people who are rough sleeping, vulnerably housed or rebuilding their lives following homelessness. Our Genesis Centre is much more than a traditional day centre. It is a place where people can eat, shower, wash clothes, receive practical help and simply feel welcome. It is also a place where people can connect with housing, health, substance use and other specialist services, take part in activities and begin to move towards something different. At its best, Genesis is a place of opportunity, connection and change. This is a unique opportunity to take a leading role in a charity that is committed to supporting people experiencing homelessness and vulnerability in Poole. You will have the opportunity to shape the future development of the Genesis Centre, work alongside dedicated Trustees, staff and volunteers, develop meaningful partnerships across the community and see the direct impact of your work. Interested? If you are an experienced manager who is passionate about making a difference and would like to play a key role in the future of Routes to Roots and the Genesis Centre, we would love to hear from you. Routes to Roots is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds.
We are hiring a Practice Manager If you thrive being hands on, working with a team and building relationships that last then this is the role for you! Salary : £35K -£40k base + quarterly performance bonus + annual leadership profit share (Target Earnings £42,000-£48,000 with £50,000+ earnings possible for exceptional profitable performance. Experience : Ideally 5+ years leading and managing teams, with strong people and operational leadership experience. No chiropractic or healthcare experience required. Team Size : 12 + and growing Hours: 40 hours per week. Typically, 3 frontline shifts per week (As an example, 2 mornings and 1 afternoon/evening), with additional cover when needed. Frontline shifts are 07 20 or 13 45. Other days are typically 07 40 and focused on management and leadership. This isn t a conventional Practice Manager role We re looking for a people-first operator and Integrator. The steady hand, the builder, the one who brings clarity, connection, consistency. Someone who can lead a team, understand the numbers, turn priorities into action, and still happily answer the phone, follow up with a potential new client or welcome someone into the practice. You will lead from inside the operation, typically working around three hands-on Care Advocate/front-desk shifts each week. That keeps you close to our clients, team, systems and pressure points. While leaving protected time to lead people, bring the vision to life, improve the business and execute the plan, making excellence feel effortless. You ll create the culture that makes clients say, wow. Key Responsibilites Lead & Manage People - Recruit, Coach develop and align a high performining, values-driven team around clear roles, scorecards and standards. Onboarding correctly, run effective 1-1s and recognise strong performance and develop leaders. Run the Business & Drive Growth - Own the day-to-day operational performance of the practice working closely with the CEO. You will build annual operating budgets, including revenue, payroll, operating costs, capacity assumptions and Adjusted EBITDA targets and translate these into monthly, quaterly targets using KPI's, forecasting and more. Integrate Fun ctions - Bring together clinicial, client services, marketingm sales, people, finance and operations. Run effective meetings, maintain scorecards and reporting and oversee key systems and resolve cross-functional issues. Deliver Remarkable Client Experiences - Lead a team that delivers warm, responsive and consistently remarkable experience using client feedback, Net promoter score to identify friction and improve our clients journey. Diagnose & Remove Constraints - Spot reoccuring problems early, identify the real cause and create a clear plan to remove it. Assign ownership and follow through. Why Join Us Interaction with CEO/Co-Founders and leadership mentoring from our founder Career development training Core role in strategy through quarterly and annual planning reviews 28 days holiday (inc bank holidays) Birthday off on us! (& plenty of team socials) Supportive, mission-driven team that changes lives daily Leadership mentoring from founder Office Perks : Fully funded chiropractic care, Life Insurance (3x salary), Healthcare Cash Plan, Pension and more. Our Values We care more about character, ownership and attitude than whether you come from chiropractic or healthcare. We can teach you our systems, terminology and client journey; what is much harder to teach is how you show up, how you treat people and how you respond when things get difficult. Honesty - Own it. Close the loop. Your words, actions and commitments line up. You do what you say you will do, take responsibility and communicate clearly. If you miss, you say so early and put it right. Humility - Be coachable You care enough to tell the truth kindly, stay open enough to hear it and focus on what is right, not who is right Vulnerability Show up. Be seen. Own the lesson. You ask for help early, have real conversations and turn mistakes into learning. Teamwork One team. Raise the standard. You put the team above ego, come prepared, be at your best when your best is needed, enjoy a difficult challenge, step up when it matters, protect the standard and care about the collective result. Fun Notice the good. Create the joy. You notice the good, practice gratitude, celebrate wins, bring warmth, humour and energy to help make work somewhere people actually enjoy being. Courage Do hard things You speak up early, face hard things, make decisions, take bold action and hold the standard with care. Results matter, and how you achieve them matters too. Resourcefulness Find the constraint. Fix the cause. You take initiative, diagnose the real block, solve the real problem and leave things better and easier to repeat than you found them. If this sounds like the role for you - Apply now and we would love to speak to you.
Aug 25, 2026
Full time
We are hiring a Practice Manager If you thrive being hands on, working with a team and building relationships that last then this is the role for you! Salary : £35K -£40k base + quarterly performance bonus + annual leadership profit share (Target Earnings £42,000-£48,000 with £50,000+ earnings possible for exceptional profitable performance. Experience : Ideally 5+ years leading and managing teams, with strong people and operational leadership experience. No chiropractic or healthcare experience required. Team Size : 12 + and growing Hours: 40 hours per week. Typically, 3 frontline shifts per week (As an example, 2 mornings and 1 afternoon/evening), with additional cover when needed. Frontline shifts are 07 20 or 13 45. Other days are typically 07 40 and focused on management and leadership. This isn t a conventional Practice Manager role We re looking for a people-first operator and Integrator. The steady hand, the builder, the one who brings clarity, connection, consistency. Someone who can lead a team, understand the numbers, turn priorities into action, and still happily answer the phone, follow up with a potential new client or welcome someone into the practice. You will lead from inside the operation, typically working around three hands-on Care Advocate/front-desk shifts each week. That keeps you close to our clients, team, systems and pressure points. While leaving protected time to lead people, bring the vision to life, improve the business and execute the plan, making excellence feel effortless. You ll create the culture that makes clients say, wow. Key Responsibilites Lead & Manage People - Recruit, Coach develop and align a high performining, values-driven team around clear roles, scorecards and standards. Onboarding correctly, run effective 1-1s and recognise strong performance and develop leaders. Run the Business & Drive Growth - Own the day-to-day operational performance of the practice working closely with the CEO. You will build annual operating budgets, including revenue, payroll, operating costs, capacity assumptions and Adjusted EBITDA targets and translate these into monthly, quaterly targets using KPI's, forecasting and more. Integrate Fun ctions - Bring together clinicial, client services, marketingm sales, people, finance and operations. Run effective meetings, maintain scorecards and reporting and oversee key systems and resolve cross-functional issues. Deliver Remarkable Client Experiences - Lead a team that delivers warm, responsive and consistently remarkable experience using client feedback, Net promoter score to identify friction and improve our clients journey. Diagnose & Remove Constraints - Spot reoccuring problems early, identify the real cause and create a clear plan to remove it. Assign ownership and follow through. Why Join Us Interaction with CEO/Co-Founders and leadership mentoring from our founder Career development training Core role in strategy through quarterly and annual planning reviews 28 days holiday (inc bank holidays) Birthday off on us! (& plenty of team socials) Supportive, mission-driven team that changes lives daily Leadership mentoring from founder Office Perks : Fully funded chiropractic care, Life Insurance (3x salary), Healthcare Cash Plan, Pension and more. Our Values We care more about character, ownership and attitude than whether you come from chiropractic or healthcare. We can teach you our systems, terminology and client journey; what is much harder to teach is how you show up, how you treat people and how you respond when things get difficult. Honesty - Own it. Close the loop. Your words, actions and commitments line up. You do what you say you will do, take responsibility and communicate clearly. If you miss, you say so early and put it right. Humility - Be coachable You care enough to tell the truth kindly, stay open enough to hear it and focus on what is right, not who is right Vulnerability Show up. Be seen. Own the lesson. You ask for help early, have real conversations and turn mistakes into learning. Teamwork One team. Raise the standard. You put the team above ego, come prepared, be at your best when your best is needed, enjoy a difficult challenge, step up when it matters, protect the standard and care about the collective result. Fun Notice the good. Create the joy. You notice the good, practice gratitude, celebrate wins, bring warmth, humour and energy to help make work somewhere people actually enjoy being. Courage Do hard things You speak up early, face hard things, make decisions, take bold action and hold the standard with care. Results matter, and how you achieve them matters too. Resourcefulness Find the constraint. Fix the cause. You take initiative, diagnose the real block, solve the real problem and leave things better and easier to repeat than you found them. If this sounds like the role for you - Apply now and we would love to speak to you.
Isr Recruitment Limited
Eaglescliffe, County Durham
The Opportunity Our client is looking to appoint an experienced ICT Cyber & Information Security Manager to take responsibility for a broad range of cyber security, information security, risk and compliance activities across the organisation. This is a key role within the Information Security function, providing the opportunity to take ownership of security activities ranging from the ICT Annual Delivery Plan through to major business growth initiatives, including site transitions and acquisitions across the UK and internationally. You'll work closely with internal teams, senior stakeholders and external partners to strengthen the organisation's cyber and information security posture, manage risk and ensure compliance with relevant security standards and legislation. The successful candidate will combine strong technical security knowledge with excellent governance, risk management and stakeholder-management skills. Skills and Experience: Experience leading cyber security, information security and/or compliance activities within a medium-to-large enterprise environment. Strong experience managing an enterprise information/cyber security risk register. Strong practical knowledge of Information Security Management Systems (ISMS). Experience implementing, maintaining and continually improving an ISMS. Experience preparing for and participating in internal and external security audits. Strong knowledge of ISO 27002 and experience delivering against its requirements. Strong knowledge of Cyber Essentials / Cyber Essentials Plus. Experience working with NIST security frameworks. Knowledge of CAF / Cyber Assessment Framework and its application to organisational security. Understanding of NIS2, GDPR and the Data Protection Act. Strong understanding of cyber security risk, governance, controls and remediation. Qualifications Professional security qualifications such as the following would be highly desirable: CISSP / CISM / CISA ISO 27001/27002-related qualifications Other recognised cyber security, information assurance or risk-management certifications Role and Responsibilities: Act as a key pillar of the organisation's Information Security programme, driving and managing cyber and information security activities. Work collaboratively with internal teams and external partners to deliver security initiatives and improvements. Develop, review and rehearse incident response plans, ensuring the organisation is prepared to detect, investigate and respond effectively to cyber incidents and data breaches. Work with relevant teams to review, test and improve Business Continuity, Recovery Time Objective (RTO) and Recovery Time Strategy (RTS) arrangements. Conduct and support security risk assessments and vulnerability assessments to identify threats, vulnerabilities and areas for improvement. Develop and implement appropriate risk mitigation strategies. Manage and maintain ICT Cyber & Data Security Risk Registers, ensuring risks are appropriately assessed, owned, mitigated and reported. Review, develop, implement and maintain cyber security, information security, data protection and compliance policies. Monitor changes in the regulatory and threat landscape and assess their impact on the organisation. Ensure compliance with relevant legislation, regulations, frameworks and security standards, including GDPR, Data Protection Act, NIS2, NIST, Cyber Essentials and ISO 27002. Lead and coordinate information security metrics, reporting and management information. Support and oversee offensive security activities, vulnerability management and security testing. Maintain and continuously improve the organisation's Information Security Management System (ISMS). Lead or participate in internal and external security audits and assessments, including ISO 27002 and Cyber Essentials Plus. Provide security input into business change, technology projects, acquisitions, site transitions and other strategic initiatives. Work with stakeholders to embed security by design across ICT and wider business activities. Applications: To learn more about our established client and this newly created role working as a IT Security Manager for our client based in the Teesside / County Durham area (with excellent flexible/remote working options available); please call and speak with Edward Laing here at ISR Recruitment to learn more or please send through a copy of your latest CV and/or share your online business profile for a call back in the very strictest of confidence.
Aug 24, 2026
Full time
The Opportunity Our client is looking to appoint an experienced ICT Cyber & Information Security Manager to take responsibility for a broad range of cyber security, information security, risk and compliance activities across the organisation. This is a key role within the Information Security function, providing the opportunity to take ownership of security activities ranging from the ICT Annual Delivery Plan through to major business growth initiatives, including site transitions and acquisitions across the UK and internationally. You'll work closely with internal teams, senior stakeholders and external partners to strengthen the organisation's cyber and information security posture, manage risk and ensure compliance with relevant security standards and legislation. The successful candidate will combine strong technical security knowledge with excellent governance, risk management and stakeholder-management skills. Skills and Experience: Experience leading cyber security, information security and/or compliance activities within a medium-to-large enterprise environment. Strong experience managing an enterprise information/cyber security risk register. Strong practical knowledge of Information Security Management Systems (ISMS). Experience implementing, maintaining and continually improving an ISMS. Experience preparing for and participating in internal and external security audits. Strong knowledge of ISO 27002 and experience delivering against its requirements. Strong knowledge of Cyber Essentials / Cyber Essentials Plus. Experience working with NIST security frameworks. Knowledge of CAF / Cyber Assessment Framework and its application to organisational security. Understanding of NIS2, GDPR and the Data Protection Act. Strong understanding of cyber security risk, governance, controls and remediation. Qualifications Professional security qualifications such as the following would be highly desirable: CISSP / CISM / CISA ISO 27001/27002-related qualifications Other recognised cyber security, information assurance or risk-management certifications Role and Responsibilities: Act as a key pillar of the organisation's Information Security programme, driving and managing cyber and information security activities. Work collaboratively with internal teams and external partners to deliver security initiatives and improvements. Develop, review and rehearse incident response plans, ensuring the organisation is prepared to detect, investigate and respond effectively to cyber incidents and data breaches. Work with relevant teams to review, test and improve Business Continuity, Recovery Time Objective (RTO) and Recovery Time Strategy (RTS) arrangements. Conduct and support security risk assessments and vulnerability assessments to identify threats, vulnerabilities and areas for improvement. Develop and implement appropriate risk mitigation strategies. Manage and maintain ICT Cyber & Data Security Risk Registers, ensuring risks are appropriately assessed, owned, mitigated and reported. Review, develop, implement and maintain cyber security, information security, data protection and compliance policies. Monitor changes in the regulatory and threat landscape and assess their impact on the organisation. Ensure compliance with relevant legislation, regulations, frameworks and security standards, including GDPR, Data Protection Act, NIS2, NIST, Cyber Essentials and ISO 27002. Lead and coordinate information security metrics, reporting and management information. Support and oversee offensive security activities, vulnerability management and security testing. Maintain and continuously improve the organisation's Information Security Management System (ISMS). Lead or participate in internal and external security audits and assessments, including ISO 27002 and Cyber Essentials Plus. Provide security input into business change, technology projects, acquisitions, site transitions and other strategic initiatives. Work with stakeholders to embed security by design across ICT and wider business activities. Applications: To learn more about our established client and this newly created role working as a IT Security Manager for our client based in the Teesside / County Durham area (with excellent flexible/remote working options available); please call and speak with Edward Laing here at ISR Recruitment to learn more or please send through a copy of your latest CV and/or share your online business profile for a call back in the very strictest of confidence.
IT Cyber Security Specialist / Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure lifecycle, security and technology projects. Provide 3rd Line / Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
Aug 24, 2026
Full time
IT Cyber Security Specialist / Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure lifecycle, security and technology projects. Provide 3rd Line / Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Aug 24, 2026
Full time
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Role Title: DevSecOps Engineering Lead Duration: contract to run until 31/03/2027 Location: Hybrid role, predominantly remote, with some travel to Client sites (estimated average 1 day per week to London and/or Bristol/Bath; occasionally more during specific delivery phases). Rate: up to £690 p/d Umbrella inside IR35 Clearance required: SC Clearance Eligibility is essential Role purpose / summary We are seeking an experienced, client-facing Lead DevSecOps Engineer to drive and coordinate DevSecOps practices across multiple digital products delivered as part of a wider CLIENT business and digital transformation programme, where Capgemini is the client's prime Digital Delivery Partner. Products will be deployed across the CLIENT digital estate (CLIENTCloud), including CLIENT's instances of Microsoft Azure (CLIENTCloud ACE / i-ACE), AWS (CLIENTCloud ICE) and Oracle Cloud Infrastructure (OCI / CLIENTCloud OCE). You will embed security, compliance and automation into the software delivery lifecycle, ensuring platforms and applications meet stringent security and operational standards. You will also establish consistent, documented processes used by DevSecOps engineers across each environment, including a coordinated approach for releasing updates across the integrated set of products and platforms in scope. This role requires deep expertise in CI/CD pipelines, delivery workflows and security tooling across these cloud environments, alongside strong collaboration with developers, DevSecOps engineers, infrastructure engineers and test teams. Key Responsibilities Design, implement, document and continuously improve DevSecOps practices across the delivery teams, including: Secure, automated CI/CD pipelines Security scanning integrated into build, test and deployment workflows Vulnerability lifecycle management, including allowlist processes and risk acceptance where required Secrets management and identity/access management Policy enforcement for workloads, container images and infrastructure Observability, monitoring, logging and audit controls Partner with developers to embed secure-by-design engineering and ensure compliance with CLIENT security standards. Enable and govern Infrastructure as Code (IaC) practices across teams and environments. Contribute to incident response, patching cycles and compliance reporting, ensuring lessons learned are captured and actions tracked. Document security processes, controls and operational runbooks in Confluence. Key Skills and Experience Essential Proven experience as a DevSecOps Lead, establishing and operating DevSecOps ways of working and associated tooling across the following areas (hands-on and leading others): CI/CD and GitOps (e.g. GitHub Actions, Argo CD, Argo Rollouts) Security and compliance tooling (e.g. Trivy scanning and vulnerability management, HashiCorp Vault, cert-manager) Containers and orchestration (e.g. Docker, AWS EKS) Infrastructure as Code (e.g. Terraform) Observability (e.g. Grafana, Loki) Scripting and automation (e.g. Python, Bash) Cloud and networking fundamentals (e.g. AWS IAM, S3, network policies) Experience delivering within the UK Government Digital Service (GDS) lifecycle on a public sector engagement. Experience working with and leading distributed and hybrid teams. Demonstrated ability to work across cross-functional teams, particularly with developers, testers and DevSecOps engineers. Strong facilitation, communication and stakeholder management skills, with experience influencing at multiple levels. Highly Desirable Experience leading DevSecOps engineering for products hosted on the CLIENT digital estate, spanning Microsoft Azure (CLIENTCloud ACE / i-ACE), AWS (CLIENTCloud ICE) and Oracle Cloud Infrastructure (OCI / CLIENTCloud OCE).
Aug 23, 2026
Full time
Role Title: DevSecOps Engineering Lead Duration: contract to run until 31/03/2027 Location: Hybrid role, predominantly remote, with some travel to Client sites (estimated average 1 day per week to London and/or Bristol/Bath; occasionally more during specific delivery phases). Rate: up to £690 p/d Umbrella inside IR35 Clearance required: SC Clearance Eligibility is essential Role purpose / summary We are seeking an experienced, client-facing Lead DevSecOps Engineer to drive and coordinate DevSecOps practices across multiple digital products delivered as part of a wider CLIENT business and digital transformation programme, where Capgemini is the client's prime Digital Delivery Partner. Products will be deployed across the CLIENT digital estate (CLIENTCloud), including CLIENT's instances of Microsoft Azure (CLIENTCloud ACE / i-ACE), AWS (CLIENTCloud ICE) and Oracle Cloud Infrastructure (OCI / CLIENTCloud OCE). You will embed security, compliance and automation into the software delivery lifecycle, ensuring platforms and applications meet stringent security and operational standards. You will also establish consistent, documented processes used by DevSecOps engineers across each environment, including a coordinated approach for releasing updates across the integrated set of products and platforms in scope. This role requires deep expertise in CI/CD pipelines, delivery workflows and security tooling across these cloud environments, alongside strong collaboration with developers, DevSecOps engineers, infrastructure engineers and test teams. Key Responsibilities Design, implement, document and continuously improve DevSecOps practices across the delivery teams, including: Secure, automated CI/CD pipelines Security scanning integrated into build, test and deployment workflows Vulnerability lifecycle management, including allowlist processes and risk acceptance where required Secrets management and identity/access management Policy enforcement for workloads, container images and infrastructure Observability, monitoring, logging and audit controls Partner with developers to embed secure-by-design engineering and ensure compliance with CLIENT security standards. Enable and govern Infrastructure as Code (IaC) practices across teams and environments. Contribute to incident response, patching cycles and compliance reporting, ensuring lessons learned are captured and actions tracked. Document security processes, controls and operational runbooks in Confluence. Key Skills and Experience Essential Proven experience as a DevSecOps Lead, establishing and operating DevSecOps ways of working and associated tooling across the following areas (hands-on and leading others): CI/CD and GitOps (e.g. GitHub Actions, Argo CD, Argo Rollouts) Security and compliance tooling (e.g. Trivy scanning and vulnerability management, HashiCorp Vault, cert-manager) Containers and orchestration (e.g. Docker, AWS EKS) Infrastructure as Code (e.g. Terraform) Observability (e.g. Grafana, Loki) Scripting and automation (e.g. Python, Bash) Cloud and networking fundamentals (e.g. AWS IAM, S3, network policies) Experience delivering within the UK Government Digital Service (GDS) lifecycle on a public sector engagement. Experience working with and leading distributed and hybrid teams. Demonstrated ability to work across cross-functional teams, particularly with developers, testers and DevSecOps engineers. Strong facilitation, communication and stakeholder management skills, with experience influencing at multiple levels. Highly Desirable Experience leading DevSecOps engineering for products hosted on the CLIENT digital estate, spanning Microsoft Azure (CLIENTCloud ACE / i-ACE), AWS (CLIENTCloud ICE) and Oracle Cloud Infrastructure (OCI / CLIENTCloud OCE).
The Opportunity Our client is a well established service business operating across the UK. They deliver a hands on, operational service to their customers every day, and technology is what holds that operation together. A well run, commercially minded group with a strong position in its market. This is the number one technology role in the business and a seat on the senior leadership team. You will own the strategy, the budget, the systems and the team. It is a hands on role. The function is lean and you will be doing the work as well as directing it. Why The Role Exists The business is investing in a major programme of work across its core business systems, including a full CRM replacement. This is not a refresh. It covers system selection, data migration, integration across the wider estate, cutover and the decommissioning of what is in place today. It will shape how the business sells, serves its customers and grows for the next decade. They want someone to own that programme, not administer it. What You'll Be Doing Systems, architecture and delivery Owning the portfolio of business systems across their full lifecycle, from selection and build through to replacement and decommissioning Leading the core systems and CRM programme end to end, including data migration, parallel running, cutover and decommissioning of the legacy platform Defining and maintaining the systems architecture, integrations, data flows and interface management Making and justifying build versus buy decisions Directing third party development partners against agreed technical standards and delivery commitments Identifying and prioritising opportunities to automate and simplify how the business works Strategy and commercial Defining an IT strategy that supports the commercial strategy of the business Owning the financial planning and reporting for all IT spend, capital and operational, including cloud consumption, licensing and support contracts Preparing budgets, seeking approval and delivering projects within them Negotiating and managing supplier agreements, and making the case for investment in terms of cost, risk and value Keeping the leadership team informed on relevant technical advances and where they could take the business Infrastructure and security Accountable for the IT and telecommunications estate, hardware and software Implementing and maintaining an effective information security framework, including threat assessment and periodic external evaluation Owning security operations end to end, covering vulnerability management, patching, incident containment and post incident review Directing the managed security provider Monitoring, reporting and capacity management across key platforms Team, suppliers and stakeholders Line managing the IT team, setting objectives and supporting development Balancing in house capability against outsourced delivery Managing relationships with external systems providers and service level agreements Supporting sales and account management colleagues with key customers and new prospects Reporting on system performance to key customers Risk, data and continuity Acting as Data Protection Officer for the business Owning data protection, privacy, security and retention policies Defining and testing backup, recovery and disaster recovery processes Owning the IT aspects of the risk register About You Proven experience running IT inside an operational service business, where technology supports the operation rather than being the product Demonstrable delivery of a CRM or equivalent core system replacement at genuine scale, including data migration and legacy decommissioning. You know what goes wrong, because it has gone wrong for you Still hands on. Real depth across a hybrid Microsoft estate, identity and endpoint management, public cloud and network security Experience building and owning an IT budget covering both capital and recurring spend, and negotiating with suppliers Experience leading a small technical team and deciding what is done in house and what is outsourced Commercially minded, able to explain technical risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client was emphatic on this point. They want somebody who will look at the business and say what could be done differently, rather than wait to be asked What's On Offer Salary of 80,000 to 100,000 depending on experience 6,000 car allowance Hybrid working, minimum two days per week in the office A seat on the senior leadership team with direct access to the Directors Genuine ownership of the technology function and of a major systems programme An established, profitable business with a long track record There is occasional out of hours work to support planned change and major incidents. You will need to be within a sensible commute of Hampshire for two days a week. The Background That Fits This is an operational business, not a software house. The people who do well in this environment have run IT inside businesses where technology supports the operation rather than being the product. Logistics, distribution, field service, installation, utilities, transport, manufacturing, facilities management and similar. If that is your background, you will recognise this environment straight away. This is a role for a Head of IT, or an IT Manager ready to step up, who wants to own the whole picture rather than one slice of it. If you want to lead a systems programme that genuinely changes how a business operates, and you would rather be in the detail than above it, this is worth a conversation. DMA Recruitment specialises in Logistics, Engineering, Manufacturing, Environmental & Recycling, Infrastructure & Construction and Business Services. To our mind, it isn't just a job.
Aug 23, 2026
Full time
The Opportunity Our client is a well established service business operating across the UK. They deliver a hands on, operational service to their customers every day, and technology is what holds that operation together. A well run, commercially minded group with a strong position in its market. This is the number one technology role in the business and a seat on the senior leadership team. You will own the strategy, the budget, the systems and the team. It is a hands on role. The function is lean and you will be doing the work as well as directing it. Why The Role Exists The business is investing in a major programme of work across its core business systems, including a full CRM replacement. This is not a refresh. It covers system selection, data migration, integration across the wider estate, cutover and the decommissioning of what is in place today. It will shape how the business sells, serves its customers and grows for the next decade. They want someone to own that programme, not administer it. What You'll Be Doing Systems, architecture and delivery Owning the portfolio of business systems across their full lifecycle, from selection and build through to replacement and decommissioning Leading the core systems and CRM programme end to end, including data migration, parallel running, cutover and decommissioning of the legacy platform Defining and maintaining the systems architecture, integrations, data flows and interface management Making and justifying build versus buy decisions Directing third party development partners against agreed technical standards and delivery commitments Identifying and prioritising opportunities to automate and simplify how the business works Strategy and commercial Defining an IT strategy that supports the commercial strategy of the business Owning the financial planning and reporting for all IT spend, capital and operational, including cloud consumption, licensing and support contracts Preparing budgets, seeking approval and delivering projects within them Negotiating and managing supplier agreements, and making the case for investment in terms of cost, risk and value Keeping the leadership team informed on relevant technical advances and where they could take the business Infrastructure and security Accountable for the IT and telecommunications estate, hardware and software Implementing and maintaining an effective information security framework, including threat assessment and periodic external evaluation Owning security operations end to end, covering vulnerability management, patching, incident containment and post incident review Directing the managed security provider Monitoring, reporting and capacity management across key platforms Team, suppliers and stakeholders Line managing the IT team, setting objectives and supporting development Balancing in house capability against outsourced delivery Managing relationships with external systems providers and service level agreements Supporting sales and account management colleagues with key customers and new prospects Reporting on system performance to key customers Risk, data and continuity Acting as Data Protection Officer for the business Owning data protection, privacy, security and retention policies Defining and testing backup, recovery and disaster recovery processes Owning the IT aspects of the risk register About You Proven experience running IT inside an operational service business, where technology supports the operation rather than being the product Demonstrable delivery of a CRM or equivalent core system replacement at genuine scale, including data migration and legacy decommissioning. You know what goes wrong, because it has gone wrong for you Still hands on. Real depth across a hybrid Microsoft estate, identity and endpoint management, public cloud and network security Experience building and owning an IT budget covering both capital and recurring spend, and negotiating with suppliers Experience leading a small technical team and deciding what is done in house and what is outsourced Commercially minded, able to explain technical risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client was emphatic on this point. They want somebody who will look at the business and say what could be done differently, rather than wait to be asked What's On Offer Salary of 80,000 to 100,000 depending on experience 6,000 car allowance Hybrid working, minimum two days per week in the office A seat on the senior leadership team with direct access to the Directors Genuine ownership of the technology function and of a major systems programme An established, profitable business with a long track record There is occasional out of hours work to support planned change and major incidents. You will need to be within a sensible commute of Hampshire for two days a week. The Background That Fits This is an operational business, not a software house. The people who do well in this environment have run IT inside businesses where technology supports the operation rather than being the product. Logistics, distribution, field service, installation, utilities, transport, manufacturing, facilities management and similar. If that is your background, you will recognise this environment straight away. This is a role for a Head of IT, or an IT Manager ready to step up, who wants to own the whole picture rather than one slice of it. If you want to lead a systems programme that genuinely changes how a business operates, and you would rather be in the detail than above it, this is worth a conversation. DMA Recruitment specialises in Logistics, Engineering, Manufacturing, Environmental & Recycling, Infrastructure & Construction and Business Services. To our mind, it isn't just a job.
Job title: Lead DevSecOps Engineering Lead (MOD / MODCloud) Rate: 645 per day inside ir35 Location: Remote Contract 6 months+ Active SC security clearance is required for this role We're looking for a Lead DevSecOps Engineer to take a key role on a major UK MOD digital transformation programme, working with a leading technology partner delivering secure digital products into the Defence environment. This is a genuinely high-impact MODCloud role, spanning multiple cloud estates and products across the MOD digital landscape, you'll help engineer and govern will be deployed across the MOD digital estate (MODCloud), including: Microsoft Azure - MODCloud ACE / i-ACE AWS - MODCloud ICE Oracle Cloud Infrastructure - OCI / MODCloud OCE You'll help establish consistent, secure and automated DevSecOps practices across multiple products and engineering teams, embedding security, compliance and automation throughout the software delivery lifecycle. Responsibilities: Lead and embed DevSecOps engineering practices across multiple MOD digital products Design and govern secure CI/CD and GitOps pipelines Integrate security scanning, vulnerability management and compliance controls Drive Infrastructure as Code using Terraform Work across Kubernetes / Docker / AWS EKS Implement secrets, identity and access management using technologies such as HashiCorp Vault Establish observability, monitoring, logging and audit controls Develop secure-by-design engineering practices aligned to MOD security requirements Coordinate DevSecOps engineers, developers, testers and infrastructure teams Create and maintain security processes, technical standards and operational runbooks Support incident response, patching, risk management and compliance activity Expereince required: You'll need strong hands-on experience across: AWS Kubernetes/EKS Terraform GitHub Actions GitOps Argo CD Docker Vault Trivy cert-manager Grafana Loki Python Bash You'll also need: Proven DevSecOps leadership experience UK Government / GDS delivery experience Strong stakeholder and communication skills Experience working across distributed engineering teams If you're an SC-cleared DevSecOps Lead who wants to work on genuinely mission-critical MOD technology, please feel free to submit your CV
Aug 22, 2026
Contractor
Job title: Lead DevSecOps Engineering Lead (MOD / MODCloud) Rate: 645 per day inside ir35 Location: Remote Contract 6 months+ Active SC security clearance is required for this role We're looking for a Lead DevSecOps Engineer to take a key role on a major UK MOD digital transformation programme, working with a leading technology partner delivering secure digital products into the Defence environment. This is a genuinely high-impact MODCloud role, spanning multiple cloud estates and products across the MOD digital landscape, you'll help engineer and govern will be deployed across the MOD digital estate (MODCloud), including: Microsoft Azure - MODCloud ACE / i-ACE AWS - MODCloud ICE Oracle Cloud Infrastructure - OCI / MODCloud OCE You'll help establish consistent, secure and automated DevSecOps practices across multiple products and engineering teams, embedding security, compliance and automation throughout the software delivery lifecycle. Responsibilities: Lead and embed DevSecOps engineering practices across multiple MOD digital products Design and govern secure CI/CD and GitOps pipelines Integrate security scanning, vulnerability management and compliance controls Drive Infrastructure as Code using Terraform Work across Kubernetes / Docker / AWS EKS Implement secrets, identity and access management using technologies such as HashiCorp Vault Establish observability, monitoring, logging and audit controls Develop secure-by-design engineering practices aligned to MOD security requirements Coordinate DevSecOps engineers, developers, testers and infrastructure teams Create and maintain security processes, technical standards and operational runbooks Support incident response, patching, risk management and compliance activity Expereince required: You'll need strong hands-on experience across: AWS Kubernetes/EKS Terraform GitHub Actions GitOps Argo CD Docker Vault Trivy cert-manager Grafana Loki Python Bash You'll also need: Proven DevSecOps leadership experience UK Government / GDS delivery experience Strong stakeholder and communication skills Experience working across distributed engineering teams If you're an SC-cleared DevSecOps Lead who wants to work on genuinely mission-critical MOD technology, please feel free to submit your CV
Product Security Engineer Luton 6-month contract Paying up to Circa 93p/h (Inside IR35) Please note - Due to the nature of the work, you'll be required to hold a high level of UK Security Clearance Overview : As the Product Security Engineer /Lead security Engineer, you'll take responsibility for all security aspects of product design, development, verification and maintenance through all phases of the product lifecycle. The role will focus on undertaking security risk assessments, preparing security risk mitigation plans, deriving security requirements and working closely and directly with product development teams to design, implement and maintain appropriate security controls and the production of wider security artefacts. Responsibilities : Production of Security Management Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system assurance. Defining product security requirements, advising development teams on bespoke implementations for product security control implementations and overseeing product development activities. Liaison with internal and external security assurance authorities to desmontrate product compliance against recognised UK and wider frameworks. Driving collaborative working with external security authorities such as the NCSC to provide underwriting of security solutions. Understanding and management of security activities within development, testing and manufacturing environments. Advising development teams on suitable platform lockdown and configurations, and supporting penetration test activities. Analysing penetration test results and preparation of remedial action plans. Identify, communicate and drive through life security management, including but not limited to obsolescence planning, vulnerability and patch management for all products within area of responsibility. Lead security incident management teams during incident/crisis situations in conjunction with Head of Product Security for EW/FCA. Review, maintain and participate corporate product security policies. Deliver product security training to project engineering teams. Essential Skills & Experience Experience in the development of besoke product-based security solutions for a military and/or commercial products and systems. Graduate degree in relevant engineering, computing or related scientific discipline, and/or evidence of further professional study. Full membership of an NCSC recognised professional security body organisation (i.e. CIISec, ISC2 or ISACA). Recent experience and demonstratable knowledge of live and legacy UK/EU/NATO information security standards and frameworks, including the UK MOD Secure by Design framework, GovS 007, HMG IS1&2, ISO27001, NIST SP800-30/37/53, UK MOD Information Security related JSPs, EU CRA and US DoD information security policies. Practical experience of producing technical assurance documentation such as Key Management Plans, Testing Security Instructions, Security Operating Procedures and Security Cases. Knowledge of current cryptographic technologies and key management systems. Understanding of Model Based System Engineering (MBSE) and how Product Security directly inputs into the process. Knowledge and understanding of bespoke product-specific Operating Systems, Firmware and Software security controls and how to apply them. Knowledge of Quantum Cryptography & Quantum Key management. Experience or knowledge of existing threat intelligence sources. Knowledge of NATO security policy, risk management and Accreditation. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 22, 2026
Contractor
Product Security Engineer Luton 6-month contract Paying up to Circa 93p/h (Inside IR35) Please note - Due to the nature of the work, you'll be required to hold a high level of UK Security Clearance Overview : As the Product Security Engineer /Lead security Engineer, you'll take responsibility for all security aspects of product design, development, verification and maintenance through all phases of the product lifecycle. The role will focus on undertaking security risk assessments, preparing security risk mitigation plans, deriving security requirements and working closely and directly with product development teams to design, implement and maintain appropriate security controls and the production of wider security artefacts. Responsibilities : Production of Security Management Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system assurance. Defining product security requirements, advising development teams on bespoke implementations for product security control implementations and overseeing product development activities. Liaison with internal and external security assurance authorities to desmontrate product compliance against recognised UK and wider frameworks. Driving collaborative working with external security authorities such as the NCSC to provide underwriting of security solutions. Understanding and management of security activities within development, testing and manufacturing environments. Advising development teams on suitable platform lockdown and configurations, and supporting penetration test activities. Analysing penetration test results and preparation of remedial action plans. Identify, communicate and drive through life security management, including but not limited to obsolescence planning, vulnerability and patch management for all products within area of responsibility. Lead security incident management teams during incident/crisis situations in conjunction with Head of Product Security for EW/FCA. Review, maintain and participate corporate product security policies. Deliver product security training to project engineering teams. Essential Skills & Experience Experience in the development of besoke product-based security solutions for a military and/or commercial products and systems. Graduate degree in relevant engineering, computing or related scientific discipline, and/or evidence of further professional study. Full membership of an NCSC recognised professional security body organisation (i.e. CIISec, ISC2 or ISACA). Recent experience and demonstratable knowledge of live and legacy UK/EU/NATO information security standards and frameworks, including the UK MOD Secure by Design framework, GovS 007, HMG IS1&2, ISO27001, NIST SP800-30/37/53, UK MOD Information Security related JSPs, EU CRA and US DoD information security policies. Practical experience of producing technical assurance documentation such as Key Management Plans, Testing Security Instructions, Security Operating Procedures and Security Cases. Knowledge of current cryptographic technologies and key management systems. Understanding of Model Based System Engineering (MBSE) and how Product Security directly inputs into the process. Knowledge and understanding of bespoke product-specific Operating Systems, Firmware and Software security controls and how to apply them. Knowledge of Quantum Cryptography & Quantum Key management. Experience or knowledge of existing threat intelligence sources. Knowledge of NATO security policy, risk management and Accreditation. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Site Manager - Planned Works (Kitchens & Bathrooms) The Role As Site Manager, you will oversee the delivery of kitchen and bathroom refurbishment programmes within occupied social housing properties, ensuring works are completed safely, on time, within budget, and to the highest quality standards. Key Responsibilities Manage day-to-day site operations, operatives, and subcontractors. Ensure compliance with Health & Safety policies, RAMS, PPE, and CSCS requirements. Monitor programme delivery, quality, productivity, and site standards. Maintain accurate records and project updates using company systems. Liaise with residents, clients, and stakeholders to ensure excellent customer service. Identify and escalate safeguarding, vulnerability, and H&S concerns. Ensure works comply with specifications, regulations, and company procedures. Support the successful delivery of projects alongside the Contracts and Project Managers. Essential Requirements Previous experience managing Kitchen & Bathroom Planned Works programmes. Social Housing experience is essential. Strong knowledge of Health & Safety and site compliance. Experience managing direct labour and subcontractors. Excellent resident liaison and communication skills. Ability to read and interpret drawings and specifications. Full UK Driving Licence. Valid SMSTS, CSCS and First Aid certification. What We Offer Competitive salary and benefits package. Career progression and development opportunities. Supportive and inclusive working environment. Ongoing training and professional development. Join PiLON and help deliver high-quality improvements that make a real difference to residents' homes and communities.
Aug 21, 2026
Full time
Site Manager - Planned Works (Kitchens & Bathrooms) The Role As Site Manager, you will oversee the delivery of kitchen and bathroom refurbishment programmes within occupied social housing properties, ensuring works are completed safely, on time, within budget, and to the highest quality standards. Key Responsibilities Manage day-to-day site operations, operatives, and subcontractors. Ensure compliance with Health & Safety policies, RAMS, PPE, and CSCS requirements. Monitor programme delivery, quality, productivity, and site standards. Maintain accurate records and project updates using company systems. Liaise with residents, clients, and stakeholders to ensure excellent customer service. Identify and escalate safeguarding, vulnerability, and H&S concerns. Ensure works comply with specifications, regulations, and company procedures. Support the successful delivery of projects alongside the Contracts and Project Managers. Essential Requirements Previous experience managing Kitchen & Bathroom Planned Works programmes. Social Housing experience is essential. Strong knowledge of Health & Safety and site compliance. Experience managing direct labour and subcontractors. Excellent resident liaison and communication skills. Ability to read and interpret drawings and specifications. Full UK Driving Licence. Valid SMSTS, CSCS and First Aid certification. What We Offer Competitive salary and benefits package. Career progression and development opportunities. Supportive and inclusive working environment. Ongoing training and professional development. Join PiLON and help deliver high-quality improvements that make a real difference to residents' homes and communities.
Cyber Engineering Consultant Bristol 4-month contract Paying up to Circa 79p/h (Inside IR35) Please note - Due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK Security Clearance Responsibilities : Managing risks and services in accordance with customer, regulatory and legislative expectations. Supporting the delivery of security aspects to the company's core products to external stakeholders (inclusive of Radars, Lasers, Operational Technology, Information Technology). Engaging with engineering teams and delivery of all facets of cyber and information security related to the delivery across the engineering lifecycle - from requirements all the way through to in-service support and maintenance. Exposure to product architectures, encapsulating technologies such as electro-optics, radars, lasers. Essential Skills & Experience A degree in an engineering discipline and/or degree in a cyber security discipline, OR equivalent recognised professional cyber security certification. Proven experience operating in a Cyber/Engineering Role. Involvement in MOD accreditation and secure by design processes (ISN2023/09), associated policies and practices across the lifecycle. Experience outside of traditional enterprise IT scenarios extending to proprietary and open-source software, firmware and electronic hardware. Exposure to Operational Technology (OT) (in alignment with standards such as IEC62443). Experience working with cyber and security requirements down to the system control level. Experience conducting cyber and information security risk assessment activities including threat modelling, vulnerability analysis and analysis of mitigation's. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 21, 2026
Contractor
Cyber Engineering Consultant Bristol 4-month contract Paying up to Circa 79p/h (Inside IR35) Please note - Due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK Security Clearance Responsibilities : Managing risks and services in accordance with customer, regulatory and legislative expectations. Supporting the delivery of security aspects to the company's core products to external stakeholders (inclusive of Radars, Lasers, Operational Technology, Information Technology). Engaging with engineering teams and delivery of all facets of cyber and information security related to the delivery across the engineering lifecycle - from requirements all the way through to in-service support and maintenance. Exposure to product architectures, encapsulating technologies such as electro-optics, radars, lasers. Essential Skills & Experience A degree in an engineering discipline and/or degree in a cyber security discipline, OR equivalent recognised professional cyber security certification. Proven experience operating in a Cyber/Engineering Role. Involvement in MOD accreditation and secure by design processes (ISN2023/09), associated policies and practices across the lifecycle. Experience outside of traditional enterprise IT scenarios extending to proprietary and open-source software, firmware and electronic hardware. Exposure to Operational Technology (OT) (in alignment with standards such as IEC62443). Experience working with cyber and security requirements down to the system control level. Experience conducting cyber and information security risk assessment activities including threat modelling, vulnerability analysis and analysis of mitigation's. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Benefits Operations Manager, UK & I JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Benefits Operations Manager, UK&I will be responsible for managing the delivery of benefits and providing leadership to the HR Operations team across all benefits including Health and Welfare, Retirement, and Financial and Physical Wellness. What your day-to-day will look like: Benefits Delivery Manage end-to-end cyclical activities e.g. benefit renewals, communications, regulatory reporting, documentation etc Support Tier 1 on resolving complex benefits related queries and escalations Act as subject matter expert for wider HR team in relation to benefits queries Maintain benefits communications and leverage provider resources, internal networks and technology to drive benefits engagement Partner with the HR Ops team to support benefits delivery. Proactively collaborate with the team to develop / improve processes, with the aim to minimise administration errors and drive operational efficiencies Consult with the Benefits CoE resource to ensure there is a globally/regionally consistent approach to benefits delivery Maintain the inventory of programs, policy documents, calendar of activities, etc so that there is a clear understanding of the programs and activities required to actively manage Provide technical expertise to the business on complex issues as required Overall responsibility for the delivery of all voluntary benefit enrolments including renewals, effective communication and project management Ad-hoc project lead as needed for items that require involvement from Benefit Operations Ensure timely changes to benefits related system New Programs - upon notification of a new plan/program, identify the file requirements to support and work with the Benefits CoE/implementation team. Also includes changes to existing programs. Develop and execute comprehensive test plans Provide support to the Senior Pensions Manager on pension activities Vendor Management Manage the vendor and 3rd party relationships working closely with them to ensure service levels, budgets and agreements are adhered to Responsible for timely submission and processing of invoices Data Integrity management Provide guidance, including but not limited to compliance, vendor utilisation, external relationship management/utilisation to all division and/or business unit representatives Responsible for overseeing metrics tracking Identify potential areas of compliance vulnerability and risk and provide general guidance on how to avoid or deal with such situations Manage audits of payroll/benefits data, especially with regard to benefit deductions Manage internal compliance audit and monitoring activities inclusive of department and overall organisation Invoice Management for UK Benefits Contribute to creating a budget and ensures billing is monitored frequently in an effort to streamline costs and invoicing processes for vendors Act as the escalation point for issues with data compliance risk (e.g., tax implications, legal ramifications, etc.) Governance In partnership with Benefits CoE, manage benefits programs in line with the agreed operating framework. Proactively review and offer recommendations for enhancements to the guiding principles, policies and processes. Programs include pensions, healthcare, insured risk benefits, car benefits, wellbeing programs and other perks Maintain the inventory of programs, policy documents, calendar of activities, etc so that there is a clear understanding of the programs and activities required to actively manage Process efficiency/management Act as a solutions architect assessing chronic data issues that could be solved programmatically Provide guidance on research and resolution of interface-related issues, including the error reporting process Evaluate existing procedures and identify optimal solutions, whether administrative or systematic, to improve internal processes and ultimately user experience Collaborate with other internal departments (HRIS, Payroll, Tax, Legal, Finance and Compliance) to ensure operational success across the organization and support feedback documentation and enhancement cycles Support Benefits CoE in all aspects of Open Enrollments including submission of headcount/salary related data to vendor Builds strong relationships with internal and external partners to help ensure optimal process satisfaction UK Transitions Support the UK business and PXP's with key TUPE transfers with benefits management Provide statistical analysis on benefits usage and ROI to aid both management reporting and proposals Stakeholder Management Build effective working relationships with key stakeholders, incl. People Partners, PSD, Global Reward teams, Procurement, Legal/Compliance and Finance to successfully deliver change initiatives Risk Management Monitors legal, tax and statutory requirements, developing processes and controls to ensure compliance with internal and external regulations Responsible for frequent and proactive communication on operational execution and delivery Create and use formal processes and tools to manage resources, budgets, risks, and changes Required Skills and Experience: Workday HRIS knowledge Darwin benefits portal knowledge Project management experience implementing new programs Functional knowledge of data interfaces Excellent consultative problem-solving skills Strong communication and presentation skills Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries
Aug 20, 2026
Full time
Benefits Operations Manager, UK & I JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Benefits Operations Manager, UK&I will be responsible for managing the delivery of benefits and providing leadership to the HR Operations team across all benefits including Health and Welfare, Retirement, and Financial and Physical Wellness. What your day-to-day will look like: Benefits Delivery Manage end-to-end cyclical activities e.g. benefit renewals, communications, regulatory reporting, documentation etc Support Tier 1 on resolving complex benefits related queries and escalations Act as subject matter expert for wider HR team in relation to benefits queries Maintain benefits communications and leverage provider resources, internal networks and technology to drive benefits engagement Partner with the HR Ops team to support benefits delivery. Proactively collaborate with the team to develop / improve processes, with the aim to minimise administration errors and drive operational efficiencies Consult with the Benefits CoE resource to ensure there is a globally/regionally consistent approach to benefits delivery Maintain the inventory of programs, policy documents, calendar of activities, etc so that there is a clear understanding of the programs and activities required to actively manage Provide technical expertise to the business on complex issues as required Overall responsibility for the delivery of all voluntary benefit enrolments including renewals, effective communication and project management Ad-hoc project lead as needed for items that require involvement from Benefit Operations Ensure timely changes to benefits related system New Programs - upon notification of a new plan/program, identify the file requirements to support and work with the Benefits CoE/implementation team. Also includes changes to existing programs. Develop and execute comprehensive test plans Provide support to the Senior Pensions Manager on pension activities Vendor Management Manage the vendor and 3rd party relationships working closely with them to ensure service levels, budgets and agreements are adhered to Responsible for timely submission and processing of invoices Data Integrity management Provide guidance, including but not limited to compliance, vendor utilisation, external relationship management/utilisation to all division and/or business unit representatives Responsible for overseeing metrics tracking Identify potential areas of compliance vulnerability and risk and provide general guidance on how to avoid or deal with such situations Manage audits of payroll/benefits data, especially with regard to benefit deductions Manage internal compliance audit and monitoring activities inclusive of department and overall organisation Invoice Management for UK Benefits Contribute to creating a budget and ensures billing is monitored frequently in an effort to streamline costs and invoicing processes for vendors Act as the escalation point for issues with data compliance risk (e.g., tax implications, legal ramifications, etc.) Governance In partnership with Benefits CoE, manage benefits programs in line with the agreed operating framework. Proactively review and offer recommendations for enhancements to the guiding principles, policies and processes. Programs include pensions, healthcare, insured risk benefits, car benefits, wellbeing programs and other perks Maintain the inventory of programs, policy documents, calendar of activities, etc so that there is a clear understanding of the programs and activities required to actively manage Process efficiency/management Act as a solutions architect assessing chronic data issues that could be solved programmatically Provide guidance on research and resolution of interface-related issues, including the error reporting process Evaluate existing procedures and identify optimal solutions, whether administrative or systematic, to improve internal processes and ultimately user experience Collaborate with other internal departments (HRIS, Payroll, Tax, Legal, Finance and Compliance) to ensure operational success across the organization and support feedback documentation and enhancement cycles Support Benefits CoE in all aspects of Open Enrollments including submission of headcount/salary related data to vendor Builds strong relationships with internal and external partners to help ensure optimal process satisfaction UK Transitions Support the UK business and PXP's with key TUPE transfers with benefits management Provide statistical analysis on benefits usage and ROI to aid both management reporting and proposals Stakeholder Management Build effective working relationships with key stakeholders, incl. People Partners, PSD, Global Reward teams, Procurement, Legal/Compliance and Finance to successfully deliver change initiatives Risk Management Monitors legal, tax and statutory requirements, developing processes and controls to ensure compliance with internal and external regulations Responsible for frequent and proactive communication on operational execution and delivery Create and use formal processes and tools to manage resources, budgets, risks, and changes Required Skills and Experience: Workday HRIS knowledge Darwin benefits portal knowledge Project management experience implementing new programs Functional knowledge of data interfaces Excellent consultative problem-solving skills Strong communication and presentation skills Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries
J.P. Morgan Personal Investing, Europe's leading Digital Wealth Manager with over £10 billion Assets Under Management and 300,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK and EU financial services market, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support. As a J.P. Morgan company, we complement Chase's digital bank in the UK and EU, focusing on customer-centric offerings in investments and digital wealth management. Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. Our team is at the heart of this venture, focused on getting smart ideas into the hands of our clients. We are looking for people who have a curious mindset, thrive in collaborative teams, and are passionate about delivering simple, transparent and trusted client experiences. By their nature, our people are solution-oriented, commercially savvy and have a head for fintech. We work in cross-disciplinary teams to focus on specific products, projects and client journeys, and you will have the opportunity to partner across them to improve how clients are supported. As Executive Director - Customer Service Operations Lead for J.P. Morgan Personal Investing, you will lead a client-facing servicing team supporting UK and EU investors across digital wealth, investment products and client journeys. You will be responsible for delivering excellent service outcomes, strengthening operational controls, building colleague capability and partnering with Product, Technology, Risk, Controls and broader Operations teams to improve client experience as the business grows. Lead, coach and develop a high-performing customer service team supporting J.P. Morgan Personal Investing clients, ensuring consistently strong service delivery and client outcomes. Own day-to-day servicing performance across relevant client journeys, using operational metrics, quality insight and client feedback to identify trends, resolve issues and drive continuous improvement. Build colleague capability across investment servicing, digital wealth journeys, complaint handling, vulnerability awareness, risk, controls and regulatory expectations. Partner closely with Product, Technology, Risk, Controls, Compliance and Operations colleagues to improve client journeys, simplify processes and support the safe delivery of new products, features and service enhancements. Act as an escalation point for complex or sensitive client matters, ensuring issues are handled with care, pace, sound judgement and appropriate governance. Maintain strong controls across the servicing environment, ensuring adherence to policies, procedures, conduct expectations and applicable regulatory requirements. Use data and insight to monitor service quality, productivity, risk indicators and client outcomes, translating findings into practical action plans. Support operational readiness for product, platform and journey changes, including training, communications, knowledge management and colleague adoption. Champion a client-first, inclusive and high-performance culture, encouraging curiosity, collaboration, accountability and continuous learning across the team. Contribute to workforce planning, resource management and operating model improvements to ensure the function is scalable, resilient and aligned to business growth. Required qualifications, capabilities and skills Significant experience leading customer service, client servicing or operations teams within wealth management, investments, retail banking, consumer banking, fintech or another regulated financial services environment. Strong understanding of UK and EU investment products, digital wealth management services, client servicing expectations and the importance of clear, transparent client communications. Ability to keep current on regulatory changes and investment product developments to strengthen decisioning, controls, and client communications Demonstrated ability to lead teams in a regulated environment, including strong knowledge of operational risk, controls, conduct, complaints, governance and regulatory adherence. Proven experience using service performance data, quality insight and client feedback to improve customer experience, operational efficiency and control outcomes. Excellent leadership, coaching and colleague development skills, with the ability to build capability, confidence and accountability across teams. Strong stakeholder management skills, with the ability to influence and partner effectively across Product, Technology, Risk, Compliance, Controls and Operations. Excellent communication and judgement, with the ability to handle complex client issues, senior stakeholder engagement and operational priorities with professionalism and pace. Preferred qualifications, capabilities and skills Experience supporting or leading customer service teams within personal investing, wealth management, investment platforms or digital brokerage environments. Knowledge of UK and EU investments, market trends, client lifecycle servicing and relevant regulatory requirements for investment or wealth products. Experience leading operational readiness activity for product, platform, regulatory or client journey changes. Experience operating in a high-growth, transformational or matrixed environment with cross-disciplinary product, technology and operations teams. Relevant investment, financial planning or customer service leadership qualifications would be advantageous, including QCF Level 4 or equivalent, where applicable to the role. Advanced/industry credentials (e.g., RDR-compliant Level 6 such as CISI/CFA equivalent) are advantageous.
Aug 19, 2026
Full time
J.P. Morgan Personal Investing, Europe's leading Digital Wealth Manager with over £10 billion Assets Under Management and 300,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK and EU financial services market, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support. As a J.P. Morgan company, we complement Chase's digital bank in the UK and EU, focusing on customer-centric offerings in investments and digital wealth management. Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. Our team is at the heart of this venture, focused on getting smart ideas into the hands of our clients. We are looking for people who have a curious mindset, thrive in collaborative teams, and are passionate about delivering simple, transparent and trusted client experiences. By their nature, our people are solution-oriented, commercially savvy and have a head for fintech. We work in cross-disciplinary teams to focus on specific products, projects and client journeys, and you will have the opportunity to partner across them to improve how clients are supported. As Executive Director - Customer Service Operations Lead for J.P. Morgan Personal Investing, you will lead a client-facing servicing team supporting UK and EU investors across digital wealth, investment products and client journeys. You will be responsible for delivering excellent service outcomes, strengthening operational controls, building colleague capability and partnering with Product, Technology, Risk, Controls and broader Operations teams to improve client experience as the business grows. Lead, coach and develop a high-performing customer service team supporting J.P. Morgan Personal Investing clients, ensuring consistently strong service delivery and client outcomes. Own day-to-day servicing performance across relevant client journeys, using operational metrics, quality insight and client feedback to identify trends, resolve issues and drive continuous improvement. Build colleague capability across investment servicing, digital wealth journeys, complaint handling, vulnerability awareness, risk, controls and regulatory expectations. Partner closely with Product, Technology, Risk, Controls, Compliance and Operations colleagues to improve client journeys, simplify processes and support the safe delivery of new products, features and service enhancements. Act as an escalation point for complex or sensitive client matters, ensuring issues are handled with care, pace, sound judgement and appropriate governance. Maintain strong controls across the servicing environment, ensuring adherence to policies, procedures, conduct expectations and applicable regulatory requirements. Use data and insight to monitor service quality, productivity, risk indicators and client outcomes, translating findings into practical action plans. Support operational readiness for product, platform and journey changes, including training, communications, knowledge management and colleague adoption. Champion a client-first, inclusive and high-performance culture, encouraging curiosity, collaboration, accountability and continuous learning across the team. Contribute to workforce planning, resource management and operating model improvements to ensure the function is scalable, resilient and aligned to business growth. Required qualifications, capabilities and skills Significant experience leading customer service, client servicing or operations teams within wealth management, investments, retail banking, consumer banking, fintech or another regulated financial services environment. Strong understanding of UK and EU investment products, digital wealth management services, client servicing expectations and the importance of clear, transparent client communications. Ability to keep current on regulatory changes and investment product developments to strengthen decisioning, controls, and client communications Demonstrated ability to lead teams in a regulated environment, including strong knowledge of operational risk, controls, conduct, complaints, governance and regulatory adherence. Proven experience using service performance data, quality insight and client feedback to improve customer experience, operational efficiency and control outcomes. Excellent leadership, coaching and colleague development skills, with the ability to build capability, confidence and accountability across teams. Strong stakeholder management skills, with the ability to influence and partner effectively across Product, Technology, Risk, Compliance, Controls and Operations. Excellent communication and judgement, with the ability to handle complex client issues, senior stakeholder engagement and operational priorities with professionalism and pace. Preferred qualifications, capabilities and skills Experience supporting or leading customer service teams within personal investing, wealth management, investment platforms or digital brokerage environments. Knowledge of UK and EU investments, market trends, client lifecycle servicing and relevant regulatory requirements for investment or wealth products. Experience leading operational readiness activity for product, platform, regulatory or client journey changes. Experience operating in a high-growth, transformational or matrixed environment with cross-disciplinary product, technology and operations teams. Relevant investment, financial planning or customer service leadership qualifications would be advantageous, including QCF Level 4 or equivalent, where applicable to the role. Advanced/industry credentials (e.g., RDR-compliant Level 6 such as CISI/CFA equivalent) are advantageous.
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Join our organisation as a Security Assurance Lead. Utilise your expertise and drive to safeguard operations in this impactful role. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As Security Assurance Lead, you will play a key role in protecting Cambridge University Press & Assessment's information assets and strengthening our security posture. You will lead assurance activity across security testing, risk management, governance and compliance, working closely with technology, security and business teams to identify risks, improve controls and support secure ways of working. This is a varied and influential role where you will help us understand and reduce our exposure to cyber threats, shape practical security guidance, and ensure assurance activities are embedded across our technology environment. Lead security assurance activity across areas such as attack surface management, vulnerability management, penetration testing and security posture improvement. Work with technology and security teams to identify, assess and remediate vulnerabilities across systems, applications, cloud services and infrastructure. Develop and maintain security policies, standards and guidance that support effective assurance testing and secure delivery. Support risk assessments, supplier security reviews and risk register management, ensuring risks are clearly understood, tracked and reported. Contribute to security governance, compliance activities and external assessments, including alignment with frameworks such as ISO 27001 and NIST. Use threat intelligence, testing outcomes and assurance data to help shape priorities, improve resilience and inform senior stakeholders. Support incident preparedness, including investigations and exercises that test our ability to respond effectively. Help shape our security strategy, monitor emerging threats and intelligence, identifying opportunities to strengthen our approach through security automation. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You We are looking for someone with extensive knowledge of 5+ year experience in security testing and assurance and a strong understanding of information security principles, emerging threats, best practices, compliance frameworks and (e.g. ISO 27001, NIST) and risk management practices. You should hold a degree in Computer Science or equivalent experience, with relevant professional qualifications including CISSP and accredited security testing. You should have proven experience in developing and managing security risks and mitigations within medium to large organisations with strong experience in stakeholder management. You should have excellent communication and presentation skills, with the ability to influence at all levels of the organisation, analytical skills to measure the effectiveness of vulnerability management plans, and be very self-motivated, proactive, and able to manage multiple projects simultaneously. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Development and maintained a supply chain risk register within a similar sized organisation Have hands on experience of the use of various AI applications and tooling, including, for example, Microsoft CoPilot, Claude etc Have experience using and deploying Pen Testing and Vulnerability Management Tools such as Tenable within complex infrastructure Experience of reporting risks to senior leadership For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 2 nd September. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. The application and interview process consists of: 3 role related questions with brief answers A 15-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Aug 18, 2026
Full time
Join our organisation as a Security Assurance Lead. Utilise your expertise and drive to safeguard operations in this impactful role. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As Security Assurance Lead, you will play a key role in protecting Cambridge University Press & Assessment's information assets and strengthening our security posture. You will lead assurance activity across security testing, risk management, governance and compliance, working closely with technology, security and business teams to identify risks, improve controls and support secure ways of working. This is a varied and influential role where you will help us understand and reduce our exposure to cyber threats, shape practical security guidance, and ensure assurance activities are embedded across our technology environment. Lead security assurance activity across areas such as attack surface management, vulnerability management, penetration testing and security posture improvement. Work with technology and security teams to identify, assess and remediate vulnerabilities across systems, applications, cloud services and infrastructure. Develop and maintain security policies, standards and guidance that support effective assurance testing and secure delivery. Support risk assessments, supplier security reviews and risk register management, ensuring risks are clearly understood, tracked and reported. Contribute to security governance, compliance activities and external assessments, including alignment with frameworks such as ISO 27001 and NIST. Use threat intelligence, testing outcomes and assurance data to help shape priorities, improve resilience and inform senior stakeholders. Support incident preparedness, including investigations and exercises that test our ability to respond effectively. Help shape our security strategy, monitor emerging threats and intelligence, identifying opportunities to strengthen our approach through security automation. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You We are looking for someone with extensive knowledge of 5+ year experience in security testing and assurance and a strong understanding of information security principles, emerging threats, best practices, compliance frameworks and (e.g. ISO 27001, NIST) and risk management practices. You should hold a degree in Computer Science or equivalent experience, with relevant professional qualifications including CISSP and accredited security testing. You should have proven experience in developing and managing security risks and mitigations within medium to large organisations with strong experience in stakeholder management. You should have excellent communication and presentation skills, with the ability to influence at all levels of the organisation, analytical skills to measure the effectiveness of vulnerability management plans, and be very self-motivated, proactive, and able to manage multiple projects simultaneously. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Development and maintained a supply chain risk register within a similar sized organisation Have hands on experience of the use of various AI applications and tooling, including, for example, Microsoft CoPilot, Claude etc Have experience using and deploying Pen Testing and Vulnerability Management Tools such as Tenable within complex infrastructure Experience of reporting risks to senior leadership For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 2 nd September. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. The application and interview process consists of: 3 role related questions with brief answers A 15-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role will be part of our UK Security Team reporting into the Head of Security at Saab UK. The role can be based either in Fareham, Farnborough or Heywood House, however it will require occasional travel oversees and travel to other Saab UK offices. Working collaboratively with the security team and IT, the role will develop and lead the Saab UK Cyber Security Strategy. As part of the Saab UK Cyber defence cell the role will be responsible for threat intelligence identification. Working closely with Security and IT develop resilience in the Saab UK Supply chain and provide the necessary GRC expertise to guide the organisation through compliancy leading on the Cyber security aspects of DefStan 05-138. This role is pivotal in safeguarding against advanced persistent threats, maintaining compliance with defence regulations, and supporting secure operations across all projects. Key Responsibilities: Develop, implement, and oversee cyber security policies aligned with defence and wider government standards. Act as the Saab UK representative on the Global Cyber Council. Lead risk assessments, threat modelling, and vulnerability management within Saab Uk process. Manage incident response and coordinate with other company parties. Lead on the compliance of Cyber controls including DefStan 05-138, ISO 27001, NIST. Responsible for the completion of Cyber Security aspects within Supplier Assurance and selection. Maintain cyber threat awareness on a company global scale and bespoke to the organisation. Oversee security within network architecture, encryption protocols, and identity/access management for restricted environments. Direct cyber security audits and penetration testing across defence platforms and supply chains. Provide cyber security training and awareness programs tailored to defence staff and contractors. Collaborate with engineering, IT, and programme teams embedding security into defence projects (DevSecOps). Qualifications and Skills: Required: Extensive experience in cyber security management within defence, aerospace, or government environments. Strong knowledge of classified information handling and secure communication protocols. Expertise in intrusion detection, SIEM tools, and advanced threat intelligence systems. Proven track record of leading incident response in high-security environments. Familiarity with defence-specific compliance frameworks (MOD JSPs, NIST SP 800 series, ITAR, GDPR). Excellent leadership, stakeholder management, and ability to operate under pressure. Degree in Cyber Security, Computer Science, or related field. Degree or equivalent defence/security qualifications preferred. Security clearance (SC or DV) required or eligibility to obtain. Desirable: Professional certifications: CISSP, CISM, CISA, CEH, or equivalent Experience with secure cloud environments (Azure Government, AWS GovCloud) Knowledge of cyber warfare tactics and countermeasures Experience liaising with national security agencies or defence contractors As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Aug 11, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role will be part of our UK Security Team reporting into the Head of Security at Saab UK. The role can be based either in Fareham, Farnborough or Heywood House, however it will require occasional travel oversees and travel to other Saab UK offices. Working collaboratively with the security team and IT, the role will develop and lead the Saab UK Cyber Security Strategy. As part of the Saab UK Cyber defence cell the role will be responsible for threat intelligence identification. Working closely with Security and IT develop resilience in the Saab UK Supply chain and provide the necessary GRC expertise to guide the organisation through compliancy leading on the Cyber security aspects of DefStan 05-138. This role is pivotal in safeguarding against advanced persistent threats, maintaining compliance with defence regulations, and supporting secure operations across all projects. Key Responsibilities: Develop, implement, and oversee cyber security policies aligned with defence and wider government standards. Act as the Saab UK representative on the Global Cyber Council. Lead risk assessments, threat modelling, and vulnerability management within Saab Uk process. Manage incident response and coordinate with other company parties. Lead on the compliance of Cyber controls including DefStan 05-138, ISO 27001, NIST. Responsible for the completion of Cyber Security aspects within Supplier Assurance and selection. Maintain cyber threat awareness on a company global scale and bespoke to the organisation. Oversee security within network architecture, encryption protocols, and identity/access management for restricted environments. Direct cyber security audits and penetration testing across defence platforms and supply chains. Provide cyber security training and awareness programs tailored to defence staff and contractors. Collaborate with engineering, IT, and programme teams embedding security into defence projects (DevSecOps). Qualifications and Skills: Required: Extensive experience in cyber security management within defence, aerospace, or government environments. Strong knowledge of classified information handling and secure communication protocols. Expertise in intrusion detection, SIEM tools, and advanced threat intelligence systems. Proven track record of leading incident response in high-security environments. Familiarity with defence-specific compliance frameworks (MOD JSPs, NIST SP 800 series, ITAR, GDPR). Excellent leadership, stakeholder management, and ability to operate under pressure. Degree in Cyber Security, Computer Science, or related field. Degree or equivalent defence/security qualifications preferred. Security clearance (SC or DV) required or eligibility to obtain. Desirable: Professional certifications: CISSP, CISM, CISA, CEH, or equivalent Experience with secure cloud environments (Azure Government, AWS GovCloud) Knowledge of cyber warfare tactics and countermeasures Experience liaising with national security agencies or defence contractors As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
ASB and Tenancy Management Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Permanent About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This specialist role is responsible for leading and coordinating Southway's response to anti-social behaviour, tenancy breaches and community safety issues. Working across the organisation, you will provide expert advice and support to colleagues, helping to protect customers and communities while ensuring tenancy breaches are addressed fairly, proportionately and effectively. You will oversee complex and high-risk cases, including serious anti-social behaviour, tenancy fraud, unlawful occupation, cuckooing and other tenancy breaches. Working closely with statutory agencies and community partners, you will coordinate interventions that support victims, tackle harm and deliver sustainable outcomes. The role will also support service development by promoting best practice in anti-social behaviour and tenancy management, embedding early intervention approaches, strengthening partnership working. What you'll be doing Lead on complex and high-risk anti-social behaviour and tenancy enforcement cases. Provide specialist advice and support to Housing Officers and managers. Coordinate investigations into anti-social behaviour, tenancy fraud, cuckooing and other serious tenancy breaches. Manage legal case preparation, evidence gathering and liaison with solicitors and partner agencies. Work closely with Greater Manchester Police, Local Authorities and other partners to resolve complex cases and improve community safety. Represent Southway at court hearings, ASB Case Reviews and multi-agency meetings where appropriate. Deliver training, guidance and best practice support to colleagues across the organisation. Produce reports, performance information and learning to support service improvement and quality assurance. About you We are looking for a resilient and customer-focused professional with significant experience of managing anti-social behaviour, tenancy enforcement, community safety or complex housing management cases. You will have a strong understanding of housing and anti-social behaviour legislation and be confident managing risk, making sound decisions and leading complex investigations. Experience of preparing legal cases, working with solicitors and coordinating enforcement action is essential. You will be skilled at building effective relationships with customers, colleagues and partner agencies and able to influence, challenge and collaborate to achieve positive outcomes. A good understanding of safeguarding, vulnerability and trauma-informed practice is also important. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency environments and supporting service improvement activities would be advantageous. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 19 August 2026 Interview Date: Wednesday 2 September 2026 For an informal discussion please contact Lee Isherwood on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Aug 09, 2026
Full time
ASB and Tenancy Management Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Permanent About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This specialist role is responsible for leading and coordinating Southway's response to anti-social behaviour, tenancy breaches and community safety issues. Working across the organisation, you will provide expert advice and support to colleagues, helping to protect customers and communities while ensuring tenancy breaches are addressed fairly, proportionately and effectively. You will oversee complex and high-risk cases, including serious anti-social behaviour, tenancy fraud, unlawful occupation, cuckooing and other tenancy breaches. Working closely with statutory agencies and community partners, you will coordinate interventions that support victims, tackle harm and deliver sustainable outcomes. The role will also support service development by promoting best practice in anti-social behaviour and tenancy management, embedding early intervention approaches, strengthening partnership working. What you'll be doing Lead on complex and high-risk anti-social behaviour and tenancy enforcement cases. Provide specialist advice and support to Housing Officers and managers. Coordinate investigations into anti-social behaviour, tenancy fraud, cuckooing and other serious tenancy breaches. Manage legal case preparation, evidence gathering and liaison with solicitors and partner agencies. Work closely with Greater Manchester Police, Local Authorities and other partners to resolve complex cases and improve community safety. Represent Southway at court hearings, ASB Case Reviews and multi-agency meetings where appropriate. Deliver training, guidance and best practice support to colleagues across the organisation. Produce reports, performance information and learning to support service improvement and quality assurance. About you We are looking for a resilient and customer-focused professional with significant experience of managing anti-social behaviour, tenancy enforcement, community safety or complex housing management cases. You will have a strong understanding of housing and anti-social behaviour legislation and be confident managing risk, making sound decisions and leading complex investigations. Experience of preparing legal cases, working with solicitors and coordinating enforcement action is essential. You will be skilled at building effective relationships with customers, colleagues and partner agencies and able to influence, challenge and collaborate to achieve positive outcomes. A good understanding of safeguarding, vulnerability and trauma-informed practice is also important. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency environments and supporting service improvement activities would be advantageous. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 19 August 2026 Interview Date: Wednesday 2 September 2026 For an informal discussion please contact Lee Isherwood on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
At Anaplan, we are a team of innovators focused on optimizing business decision making through our leading AI infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best in class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy led, values based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan's Product Security team is responsible for securing a platform that large enterprises rely on for real business decisions-across finance, supply chain, workforce, and sales planning. As Senior Manager, you will own the day to day leadership of a team that spans application security, infrastructure and cloud security, offensive security, and vulnerability management. You report to the Director of Product Security and are accountable for turning strategy into consistent, measurable security outcomes across the product portfolio. Role Summary This is a people leadership role owning Anaplan's Product Security team across AppSec, InfraSec, OffSec, and vulnerability management. The Senior Manager reports to the Director of Product Security and is responsible for team output, prioritisation, operating rhythm, and engineering partnerships. The role requires genuine technical depth-this is not a project management seat-combined with the management maturity to build and scale a high performing team. Your Impact Lead and develop the Product Security team: hire, coach, and retain engineers across AppSec, InfraSec, OffSec, and vulnerability management. Set clear expectations and build a team that ships security improvements, not just findings. Own the operating rhythm: run sprint planning, triage, and retrospectives. Calibrate work across BAU vulnerability management, strategic projects, and longer term capability building. Drive secure SDLC integration: ensure threat modelling, design reviews, and security tooling are embedded into how engineering teams build-not bolted on after the fact. Prioritise based on real risk: translate scanner output, pen test findings, and threat intelligence into prioritised remediation plans that engineering teams actually execute. Scale security through automation and self service: invest in tooling, guardrails, and developer facing documentation that reduce friction and increase coverage without linear headcount growth. Partner with engineering and platform leadership: represent Product Security in cross functional planning, influence roadmaps, and ensure security trade offs are understood at the right level. Manage security incidents: coordinate response for product security incidents, run post mortems, and ensure findings translate into durable fixes. Report on programme health: provide clear, honest reporting to the Director and broader leadership on risk posture, coverage gaps, and team capacity. Your Qualifications Demonstrated experience leading a product or application security team, including hiring, coaching, and performance management. Broad technical grounding across at least two of: application security, cloud/infrastructure security, offensive security, and vulnerability management. Hands on history in secure SDLC practices-threat modelling, design reviews, security tooling in CI/CD-enough to credibly challenge your team's work. Ability to prioritise ruthlessly: separate high impact risk reduction from low value compliance theatre. Experience building cross functional partnerships with engineering, product, and platform teams-influencing without owning the delivery backlog. Clear, direct communication-able to present risk, trade offs, and programme status to senior leadership without hiding behind jargon. Comfort operating in a product led, engineering heavy organisation where security earns its seat through credibility, not authority. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Aug 06, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision making through our leading AI infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best in class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy led, values based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan's Product Security team is responsible for securing a platform that large enterprises rely on for real business decisions-across finance, supply chain, workforce, and sales planning. As Senior Manager, you will own the day to day leadership of a team that spans application security, infrastructure and cloud security, offensive security, and vulnerability management. You report to the Director of Product Security and are accountable for turning strategy into consistent, measurable security outcomes across the product portfolio. Role Summary This is a people leadership role owning Anaplan's Product Security team across AppSec, InfraSec, OffSec, and vulnerability management. The Senior Manager reports to the Director of Product Security and is responsible for team output, prioritisation, operating rhythm, and engineering partnerships. The role requires genuine technical depth-this is not a project management seat-combined with the management maturity to build and scale a high performing team. Your Impact Lead and develop the Product Security team: hire, coach, and retain engineers across AppSec, InfraSec, OffSec, and vulnerability management. Set clear expectations and build a team that ships security improvements, not just findings. Own the operating rhythm: run sprint planning, triage, and retrospectives. Calibrate work across BAU vulnerability management, strategic projects, and longer term capability building. Drive secure SDLC integration: ensure threat modelling, design reviews, and security tooling are embedded into how engineering teams build-not bolted on after the fact. Prioritise based on real risk: translate scanner output, pen test findings, and threat intelligence into prioritised remediation plans that engineering teams actually execute. Scale security through automation and self service: invest in tooling, guardrails, and developer facing documentation that reduce friction and increase coverage without linear headcount growth. Partner with engineering and platform leadership: represent Product Security in cross functional planning, influence roadmaps, and ensure security trade offs are understood at the right level. Manage security incidents: coordinate response for product security incidents, run post mortems, and ensure findings translate into durable fixes. Report on programme health: provide clear, honest reporting to the Director and broader leadership on risk posture, coverage gaps, and team capacity. Your Qualifications Demonstrated experience leading a product or application security team, including hiring, coaching, and performance management. Broad technical grounding across at least two of: application security, cloud/infrastructure security, offensive security, and vulnerability management. Hands on history in secure SDLC practices-threat modelling, design reviews, security tooling in CI/CD-enough to credibly challenge your team's work. Ability to prioritise ruthlessly: separate high impact risk reduction from low value compliance theatre. Experience building cross functional partnerships with engineering, product, and platform teams-influencing without owning the delivery backlog. Clear, direct communication-able to present risk, trade offs, and programme status to senior leadership without hiding behind jargon. Comfort operating in a product led, engineering heavy organisation where security earns its seat through credibility, not authority. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
At Anaplan, we are a team of innovators focused on optimizing business decision making through our leading AI infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best in class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy led, values based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan's Product Security team is responsible for securing a platform that large enterprises rely on for real business decisions-across finance, supply chain, workforce, and sales planning. As Senior Manager, you will own the day to day leadership of a team that spans application security, infrastructure and cloud security, offensive security, and vulnerability management. You report to the Director of Product Security and are accountable for turning strategy into consistent, measurable security outcomes across the product portfolio. Role Summary This is a people leadership role owning Anaplan's Product Security team across AppSec, InfraSec, OffSec, and vulnerability management. The Senior Manager reports to the Director of Product Security and is responsible for team output, prioritisation, operating rhythm, and engineering partnerships. The role requires genuine technical depth-this is not a project management seat-combined with the management maturity to build and scale a high performing team. Your Impact Lead and develop the Product Security team: hire, coach, and retain engineers across AppSec, InfraSec, OffSec, and vulnerability management. Set clear expectations and build a team that ships security improvements, not just findings. Own the operating rhythm: run sprint planning, triage, and retrospectives. Calibrate work across BAU vulnerability management, strategic projects, and longer term capability building. Drive secure SDLC integration: ensure threat modelling, design reviews, and security tooling are embedded into how engineering teams build-not bolted on after the fact. Prioritise based on real risk: translate scanner output, pen test findings, and threat intelligence into prioritised remediation plans that engineering teams actually execute. Scale security through automation and self service: invest in tooling, guardrails, and developer facing documentation that reduce friction and increase coverage without linear headcount growth. Partner with engineering and platform leadership: represent Product Security in cross functional planning, influence roadmaps, and ensure security trade offs are understood at the right level. Manage security incidents: coordinate response for product security incidents, run post mortems, and ensure findings translate into durable fixes. Report on programme health: provide clear, honest reporting to the Director and broader leadership on risk posture, coverage gaps, and team capacity. Your Qualifications Demonstrated experience leading a product or application security team, including hiring, coaching, and performance management. Broad technical grounding across at least two of: application security, cloud/infrastructure security, offensive security, and vulnerability management. Hands on history in secure SDLC practices-threat modelling, design reviews, security tooling in CI/CD-enough to credibly challenge your team's work. Ability to prioritise ruthlessly: separate high impact risk reduction from low value compliance theatre. Experience building cross functional partnerships with engineering, product, and platform teams-influencing without owning the delivery backlog. Clear, direct communication-able to present risk, trade offs, and programme status to senior leadership without hiding behind jargon. Comfort operating in a product led, engineering heavy organisation where security earns its seat through credibility, not authority. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Aug 06, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision making through our leading AI infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best in class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy led, values based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan's Product Security team is responsible for securing a platform that large enterprises rely on for real business decisions-across finance, supply chain, workforce, and sales planning. As Senior Manager, you will own the day to day leadership of a team that spans application security, infrastructure and cloud security, offensive security, and vulnerability management. You report to the Director of Product Security and are accountable for turning strategy into consistent, measurable security outcomes across the product portfolio. Role Summary This is a people leadership role owning Anaplan's Product Security team across AppSec, InfraSec, OffSec, and vulnerability management. The Senior Manager reports to the Director of Product Security and is responsible for team output, prioritisation, operating rhythm, and engineering partnerships. The role requires genuine technical depth-this is not a project management seat-combined with the management maturity to build and scale a high performing team. Your Impact Lead and develop the Product Security team: hire, coach, and retain engineers across AppSec, InfraSec, OffSec, and vulnerability management. Set clear expectations and build a team that ships security improvements, not just findings. Own the operating rhythm: run sprint planning, triage, and retrospectives. Calibrate work across BAU vulnerability management, strategic projects, and longer term capability building. Drive secure SDLC integration: ensure threat modelling, design reviews, and security tooling are embedded into how engineering teams build-not bolted on after the fact. Prioritise based on real risk: translate scanner output, pen test findings, and threat intelligence into prioritised remediation plans that engineering teams actually execute. Scale security through automation and self service: invest in tooling, guardrails, and developer facing documentation that reduce friction and increase coverage without linear headcount growth. Partner with engineering and platform leadership: represent Product Security in cross functional planning, influence roadmaps, and ensure security trade offs are understood at the right level. Manage security incidents: coordinate response for product security incidents, run post mortems, and ensure findings translate into durable fixes. Report on programme health: provide clear, honest reporting to the Director and broader leadership on risk posture, coverage gaps, and team capacity. Your Qualifications Demonstrated experience leading a product or application security team, including hiring, coaching, and performance management. Broad technical grounding across at least two of: application security, cloud/infrastructure security, offensive security, and vulnerability management. Hands on history in secure SDLC practices-threat modelling, design reviews, security tooling in CI/CD-enough to credibly challenge your team's work. Ability to prioritise ruthlessly: separate high impact risk reduction from low value compliance theatre. Experience building cross functional partnerships with engineering, product, and platform teams-influencing without owning the delivery backlog. Clear, direct communication-able to present risk, trade offs, and programme status to senior leadership without hiding behind jargon. Comfort operating in a product led, engineering heavy organisation where security earns its seat through credibility, not authority. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
