Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Feb 28, 2026
Full time
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Experienced General Manager for The Faber Fox independent Pub in Crystal Palace Livelyhood Pub Group is proud to be an established, independent London Pub Operator. We're keen to find a proven General Manager who loves neighbourhood pubs and who is passionate about guest experience & community for The Faber Fox. About You You are an experienced Pub General Manager who has led their site with passion- as if they own it. You're committed to people - that's guests, your team, suppliers and charity partners. You're motivated by self-accountability, P & L ownership and delivery of a successful pub to be proud of, with community and authentic neighbourhood hospitality at its very heart. You'll want to collaborate and have regular chats with your GMs peers - we actively encourage this way of working as we passionately believe Peer to Peer support and relationships are key to yours and Livelyhood's growth and success. We also want to hear your ideas for moving your site forward. There's loads of opportunity to have your voice, create your own plans for your business and be the difference. The experience you have developed in turning a business around and/or generating sales growth is key. You enjoy collaborating with marketing to discuss ideas, promote events and create plans that will authentically attract and retain your local community. Previous experience working with outdoor spaces and food whilst not essential, would also be highly advantageous. The FUN art of hospitality is your oxygen (and ours). Our General Manager leads in the delivery of Livelyhood in their pub in a way that has our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart. About The Faber Fox in Crystal Palace The Faber Fox is a great looking pub, occupying a prime spot on Westow Hill. It rounds up all the best bits a neighbourhood local can offer including: a large bar and dining space serving delicious fresh food and drink from local suppliers and producers; a dedicated sports area featuring giant screens showing all the latest games; and a heated outdoor garden and terrace boasting some of the area's best views over the capital. Who are Livelyhood Livelyhood is an established London based owner, creator & operator of modern, inviting & independent neighbourhood pubs. What's on our minds? We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity. What's in it for You A competitive salary of £40k - £45k based on your experience + tronc + Bonus Strong additional tronc/service payments - around a further £4k a year. OTE £44k - £49k Additional quarterly General Manager bonus plan of £2500 a quarter/£10k a year plus an over and above EBITDA annual bonus scheme 45 Hour working weeks is the norm 40% food and drink discount for you and 3 guests valid in all sites from day 1 Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going! We offer hospitality apprenticeships to support your development pathway Wellbeing focused employer- employee assistance support available Access to 35% of your earnings on demand giving you financial flexibility Access to hospitality and retail discounts via our partnership with Hospitality Rewards We'd love to hear from you Auditions are happening now! We are reviewing General Manager applications as they arrive, so please don't delay in sending us yours. You'll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK.
Feb 28, 2026
Full time
Experienced General Manager for The Faber Fox independent Pub in Crystal Palace Livelyhood Pub Group is proud to be an established, independent London Pub Operator. We're keen to find a proven General Manager who loves neighbourhood pubs and who is passionate about guest experience & community for The Faber Fox. About You You are an experienced Pub General Manager who has led their site with passion- as if they own it. You're committed to people - that's guests, your team, suppliers and charity partners. You're motivated by self-accountability, P & L ownership and delivery of a successful pub to be proud of, with community and authentic neighbourhood hospitality at its very heart. You'll want to collaborate and have regular chats with your GMs peers - we actively encourage this way of working as we passionately believe Peer to Peer support and relationships are key to yours and Livelyhood's growth and success. We also want to hear your ideas for moving your site forward. There's loads of opportunity to have your voice, create your own plans for your business and be the difference. The experience you have developed in turning a business around and/or generating sales growth is key. You enjoy collaborating with marketing to discuss ideas, promote events and create plans that will authentically attract and retain your local community. Previous experience working with outdoor spaces and food whilst not essential, would also be highly advantageous. The FUN art of hospitality is your oxygen (and ours). Our General Manager leads in the delivery of Livelyhood in their pub in a way that has our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart. About The Faber Fox in Crystal Palace The Faber Fox is a great looking pub, occupying a prime spot on Westow Hill. It rounds up all the best bits a neighbourhood local can offer including: a large bar and dining space serving delicious fresh food and drink from local suppliers and producers; a dedicated sports area featuring giant screens showing all the latest games; and a heated outdoor garden and terrace boasting some of the area's best views over the capital. Who are Livelyhood Livelyhood is an established London based owner, creator & operator of modern, inviting & independent neighbourhood pubs. What's on our minds? We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity. What's in it for You A competitive salary of £40k - £45k based on your experience + tronc + Bonus Strong additional tronc/service payments - around a further £4k a year. OTE £44k - £49k Additional quarterly General Manager bonus plan of £2500 a quarter/£10k a year plus an over and above EBITDA annual bonus scheme 45 Hour working weeks is the norm 40% food and drink discount for you and 3 guests valid in all sites from day 1 Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going! We offer hospitality apprenticeships to support your development pathway Wellbeing focused employer- employee assistance support available Access to 35% of your earnings on demand giving you financial flexibility Access to hospitality and retail discounts via our partnership with Hospitality Rewards We'd love to hear from you Auditions are happening now! We are reviewing General Manager applications as they arrive, so please don't delay in sending us yours. You'll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK.
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. The day to day You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5 year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. About You You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience inleading and developing a team of colleagues. Be prepared to work towards KPIs in a fast paced environment. Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5 year business strategy including our vision of becoming a true omni channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well being. 25% Card Factory colleague discount in store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Feb 28, 2026
Full time
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. The day to day You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5 year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. About You You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience inleading and developing a team of colleagues. Be prepared to work towards KPIs in a fast paced environment. Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5 year business strategy including our vision of becoming a true omni channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well being. 25% Card Factory colleague discount in store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Buckinghamshire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrollment targets. Developing and maintaining strong relationships with new clients.Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Feb 28, 2026
Full time
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Buckinghamshire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrollment targets. Developing and maintaining strong relationships with new clients.Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Bristol, Gloucestershire, Herefordshire & Worcestershire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrolment targets. Developing and maintaining strong relationships with new clients. Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life-changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Feb 28, 2026
Full time
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Bristol, Gloucestershire, Herefordshire & Worcestershire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrolment targets. Developing and maintaining strong relationships with new clients. Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life-changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Manchester Metropolitan University
Manchester, Lancashire
Overview Drive growth. Shape strategic partnerships. Transform the future of apprenticeships at Manchester Met. Are you an ambitious, forward thinking leader with a passion for building high impact partnerships and driving sustainable business growth? We're looking for a Head of Business Development and Strategic Partnerships to lead our expanding commercial and employer engagement activity within Manchester Met's sector leading Apprenticeships Unit. Our Apprenticeships Unit sits at the forefront of degree apprenticeship innovation and delivery, with a strong reputation for excellence and impact. As part of our Senior Management Team, you will shape and execute a dynamic growth strategy, identify new markets, and build powerful partnerships that unlock opportunity for learners, employers, and the wider skills ecosystem. About the role Reporting directly to the Director of Apprenticeships, you will set the vision for business development and lead a multi disciplinary team covering new programme development, recruitment, bids, partnerships, account management and employer engagement. The role is pivotal in driving the next phase of our growth, ensuring we continue to respond to market opportunities, strengthen our presence nationally, and diversify our portfolio of skills based provision. You will: Lead the development and execution of annual growth plans, informed by market intelligence and skills policy. Drive high quality employer engagement, building strategic relationships with regional and national stakeholders including employer networks, FE providers and Combined Authorities. Oversee bid development, tenders, and income diversification initiatives, ensuring robust pipeline management and reporting. Ensure targets for business acquisition, account management, and partnership development are met, and surpassed. Champion quality, compliance, and a high performance culture across your team. About you We're seeking a collaborative and influential leader who brings: A proven track record of leading business development and strategic partnership functions within a complex organisation. Deep understanding of the UK skills landscape, employer engagement, and funding mechanisms, and how this translates within a Higher Education setting. Outstanding communication, negotiation and stakeholder management skills. Experience securing new business via bids, tenders, and long term commercial relationships. The ability to inspire high performing teams and deliver ambitious growth targets. You'll be joining a high performing team during a period of significant sector change, so creativity, resilience and strategic thinking are essential. Why Manchester Met? Manchester Met is a vibrant, values driven university with a strong reputation for innovation, excellence and inclusivity. Our Apprenticeships Unit works with more than 700 employers and delivers industry aligned programmes to over 3,000 apprentices annually-a testament to the strength of our partnerships and the quality of our work. You'll be part of a community where ambition is celebrated, collaboration is encouraged, and your work directly contributes to transforming lives, organisations, and regional skills development. Informal Enquiries To discuss the role informally, please contact James Walker, Director of Apprenticeships (). How to apply Applications must be submitted via our recruitment system and include: A full CV A supporting statement (max. two pages) outlining your interest in the role and how your experience aligns with the essential criteria. Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Feb 28, 2026
Full time
Overview Drive growth. Shape strategic partnerships. Transform the future of apprenticeships at Manchester Met. Are you an ambitious, forward thinking leader with a passion for building high impact partnerships and driving sustainable business growth? We're looking for a Head of Business Development and Strategic Partnerships to lead our expanding commercial and employer engagement activity within Manchester Met's sector leading Apprenticeships Unit. Our Apprenticeships Unit sits at the forefront of degree apprenticeship innovation and delivery, with a strong reputation for excellence and impact. As part of our Senior Management Team, you will shape and execute a dynamic growth strategy, identify new markets, and build powerful partnerships that unlock opportunity for learners, employers, and the wider skills ecosystem. About the role Reporting directly to the Director of Apprenticeships, you will set the vision for business development and lead a multi disciplinary team covering new programme development, recruitment, bids, partnerships, account management and employer engagement. The role is pivotal in driving the next phase of our growth, ensuring we continue to respond to market opportunities, strengthen our presence nationally, and diversify our portfolio of skills based provision. You will: Lead the development and execution of annual growth plans, informed by market intelligence and skills policy. Drive high quality employer engagement, building strategic relationships with regional and national stakeholders including employer networks, FE providers and Combined Authorities. Oversee bid development, tenders, and income diversification initiatives, ensuring robust pipeline management and reporting. Ensure targets for business acquisition, account management, and partnership development are met, and surpassed. Champion quality, compliance, and a high performance culture across your team. About you We're seeking a collaborative and influential leader who brings: A proven track record of leading business development and strategic partnership functions within a complex organisation. Deep understanding of the UK skills landscape, employer engagement, and funding mechanisms, and how this translates within a Higher Education setting. Outstanding communication, negotiation and stakeholder management skills. Experience securing new business via bids, tenders, and long term commercial relationships. The ability to inspire high performing teams and deliver ambitious growth targets. You'll be joining a high performing team during a period of significant sector change, so creativity, resilience and strategic thinking are essential. Why Manchester Met? Manchester Met is a vibrant, values driven university with a strong reputation for innovation, excellence and inclusivity. Our Apprenticeships Unit works with more than 700 employers and delivers industry aligned programmes to over 3,000 apprentices annually-a testament to the strength of our partnerships and the quality of our work. You'll be part of a community where ambition is celebrated, collaboration is encouraged, and your work directly contributes to transforming lives, organisations, and regional skills development. Informal Enquiries To discuss the role informally, please contact James Walker, Director of Apprenticeships (). How to apply Applications must be submitted via our recruitment system and include: A full CV A supporting statement (max. two pages) outlining your interest in the role and how your experience aligns with the essential criteria. Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
JD Sports- 2067 Southampton, 33-35 Above Bar Street, SOUTHAMPTON, Southampton, United Kingdom Job Description Posted Monday 23 February 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 2067 Southampton, 33-35 Above Bar Street, SOUTHAMPTON, Southampton, United Kingdom
Feb 28, 2026
Full time
JD Sports- 2067 Southampton, 33-35 Above Bar Street, SOUTHAMPTON, Southampton, United Kingdom Job Description Posted Monday 23 February 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 2067 Southampton, 33-35 Above Bar Street, SOUTHAMPTON, Southampton, United Kingdom
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Feb 28, 2026
Full time
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Because here, you're not just running a restaurant as an General Manager - you're becoming part of a story, a culture, and a team that lifts each other up. Here's what we offer: Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too You'll thrive here as an General Manager if you: Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Take full ownership - of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Are detail obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Understand the business side - with a solid handle on financials Above all, you care. About your team. About your guests. And about doing things the right way. Ready to lead something special? If you're ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
Feb 28, 2026
Full time
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Because here, you're not just running a restaurant as an General Manager - you're becoming part of a story, a culture, and a team that lifts each other up. Here's what we offer: Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too You'll thrive here as an General Manager if you: Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Take full ownership - of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Are detail obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Understand the business side - with a solid handle on financials Above all, you care. About your team. About your guests. And about doing things the right way. Ready to lead something special? If you're ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
In this role, you'll drive key performance and talent initiatives, support succession planning, and bring our Performance & Development programmes to life - helping build a confident, capable and engaged workforce. If you enjoy facilitating meaningful conversations, designing impactful learning experiences, and influencing how talent is nurtured across a division, this is your chance to make a real difference. This role is primarily home based, with some travel to Capita sites and events when needed. Job title: Talent & Performance Partner Job Description: What you'll be doing: Deliver the Divisional Talent Strategy across Capita Public Service (CPS), partnering with the People Team and business leaders to identify, assess and develop talent, with a strong emphasis on diversity, equity and inclusion. Embed a high performance culture by driving Capita's Performance Management framework, including Quarterly Progress Check Ins, Objective Setting and End of Year Reviews. Collaborate closely with Talent Acquisition to proactively identify internal mobility opportunities for high potential colleagues and support effective succession planning. Champion professional development by promoting and driving engagement with apprenticeships, and supporting Emerging Talent and Early Careers programmes where required. Increase capability across the division by supporting engagement with the Capita Management & Leadership Academy and the Data, Technology & AI Academy, including facilitating workshops where appropriate. Design and deliver learning interventions tailored to CPS-specific needs, ensuring content is impactful, inclusive and evaluated effectively to drive continuous improvement. Provide clear, high-quality data insights on talent, performance and development, using analytics to support decision-making across CPS. Maintain and continuously improve the CPS Talent Hub, ensuring it remains a valuable, user-friendly resource that supports colleague development. Support divisional Talent Events and Conferences, including preparation, facilitation and post event follow up. Act as an engaged and collaborative member of the CPS People Team, contributing to divisional People priorities and wider cultural initiatives. What we're looking for: Essential Experience delivering talent management processes, including talent assessment, high potential identification and succession planning, ideally within a large or complex organisation. Strong understanding of core talent practices, including performance management, talent reviews, succession frameworks and development planning. Proven ability to design and deliver learning and development interventions, with particular confidence in virtual facilitation. Highly confident facilitator, able to deliver engaging virtual and face to face workshops, leadership development sessions and large audience presentations. Excellent communication and influencing skills, able to explain processes clearly, facilitate meaningful conversations, and constructively challenge thinking. High proficiency in Excel, with the ability to handle and interpret complex datasets. Strong analytical skills, with the ability to draw out meaningful insights and present data in a clear, compelling way to support strategic decision making. Collaborative and people focused, with a strong commitment to diversity, inclusion and equitable development. Hands on, delivery focused approach, able to roll up your sleeves and support colleagues and leaders directly. Adaptable across different audiences, from all colleague groups to managers and divisional leaders, adjusting communication and facilitation style as needed. Continuous improvement mindset, bringing positivity, curiosity and a commitment to evolving processes and outcomes. Desirable Experience supporting or managing apprenticeship programmes for existing colleagues or early career talent. Understanding or experience of strategic workforce planning and/or organisational design. Experience working with third party suppliers or training providers. Familiarity with Capita Academy programmes or other large scale leadership development frameworks. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita's areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We're embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Feb 28, 2026
Full time
In this role, you'll drive key performance and talent initiatives, support succession planning, and bring our Performance & Development programmes to life - helping build a confident, capable and engaged workforce. If you enjoy facilitating meaningful conversations, designing impactful learning experiences, and influencing how talent is nurtured across a division, this is your chance to make a real difference. This role is primarily home based, with some travel to Capita sites and events when needed. Job title: Talent & Performance Partner Job Description: What you'll be doing: Deliver the Divisional Talent Strategy across Capita Public Service (CPS), partnering with the People Team and business leaders to identify, assess and develop talent, with a strong emphasis on diversity, equity and inclusion. Embed a high performance culture by driving Capita's Performance Management framework, including Quarterly Progress Check Ins, Objective Setting and End of Year Reviews. Collaborate closely with Talent Acquisition to proactively identify internal mobility opportunities for high potential colleagues and support effective succession planning. Champion professional development by promoting and driving engagement with apprenticeships, and supporting Emerging Talent and Early Careers programmes where required. Increase capability across the division by supporting engagement with the Capita Management & Leadership Academy and the Data, Technology & AI Academy, including facilitating workshops where appropriate. Design and deliver learning interventions tailored to CPS-specific needs, ensuring content is impactful, inclusive and evaluated effectively to drive continuous improvement. Provide clear, high-quality data insights on talent, performance and development, using analytics to support decision-making across CPS. Maintain and continuously improve the CPS Talent Hub, ensuring it remains a valuable, user-friendly resource that supports colleague development. Support divisional Talent Events and Conferences, including preparation, facilitation and post event follow up. Act as an engaged and collaborative member of the CPS People Team, contributing to divisional People priorities and wider cultural initiatives. What we're looking for: Essential Experience delivering talent management processes, including talent assessment, high potential identification and succession planning, ideally within a large or complex organisation. Strong understanding of core talent practices, including performance management, talent reviews, succession frameworks and development planning. Proven ability to design and deliver learning and development interventions, with particular confidence in virtual facilitation. Highly confident facilitator, able to deliver engaging virtual and face to face workshops, leadership development sessions and large audience presentations. Excellent communication and influencing skills, able to explain processes clearly, facilitate meaningful conversations, and constructively challenge thinking. High proficiency in Excel, with the ability to handle and interpret complex datasets. Strong analytical skills, with the ability to draw out meaningful insights and present data in a clear, compelling way to support strategic decision making. Collaborative and people focused, with a strong commitment to diversity, inclusion and equitable development. Hands on, delivery focused approach, able to roll up your sleeves and support colleagues and leaders directly. Adaptable across different audiences, from all colleague groups to managers and divisional leaders, adjusting communication and facilitation style as needed. Continuous improvement mindset, bringing positivity, curiosity and a commitment to evolving processes and outcomes. Desirable Experience supporting or managing apprenticeship programmes for existing colleagues or early career talent. Understanding or experience of strategic workforce planning and/or organisational design. Experience working with third party suppliers or training providers. Familiarity with Capita Academy programmes or other large scale leadership development frameworks. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita's areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We're embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Because here, you're not just running a restaurant as an General Manager - you're becoming part of a story, a culture, and a team that lifts each other up. Here's what we offer: Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too You'll thrive here as an General Manager if you: Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Take full ownership - of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Are detail obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Understand the business side - with a solid handle on financials Above all, you care. About your team. About your guests. And about doing things the right way. Ready to lead something special? If you're ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
Feb 28, 2026
Full time
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Because here, you're not just running a restaurant as an General Manager - you're becoming part of a story, a culture, and a team that lifts each other up. Here's what we offer: Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too You'll thrive here as an General Manager if you: Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Take full ownership - of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Are detail obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Understand the business side - with a solid handle on financials Above all, you care. About your team. About your guests. And about doing things the right way. Ready to lead something special? If you're ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Poole. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 per year. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. You may need to cover other sites at short notice so mobility and means of transport is important. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Provide input to the club's local strategic plan on a trimester basis Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
Feb 28, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Poole. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 per year. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. You may need to cover other sites at short notice so mobility and means of transport is important. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Provide input to the club's local strategic plan on a trimester basis Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
Job Title: Facilities Co-ordinator Location : Doncaster Salary: We are offering a salary of starting at 28,812 rising to 30,412 once competency is achieved based on a 35 hours per week contract. Job Type: Full Time, Permanent. The role: DB Cargo UK is recruiting a Facilities Co-ordinator to support the effective management, compliance and operation of our national property portfolio. Working as part of the Facilities Management team, you'll help ensure our depots, offices, tenanted and operational sites are safe, legally compliant, well maintained and fit for purpose. This is a varied, hands-on coordination role that supports operational resilience and contributes to a positive working environment across the business. What will you be doing? You will coordinate planned and reactive maintenance activity across the national estate, ensuring tasks are logged, prioritised, scheduled and completed in line with agreed SLAs. You will support site managers with facilities queries, issue resolution and escalation, and maintain accurate asset and compliance records. You will support statutory and regulatory compliance, including fire safety, water hygiene, electrical testing and environmental requirements, assisting with audits, risk assessments and corrective actions where required. You will act as a point of contact for facilities management suppliers, supporting contractor coordination, purchase orders and confirmation of completed works in line with DB Cargo UK safety and access procedures. You will assist with workspace planning and operational logistics across depots and offices, track facilities expenditure, process invoices and documentation, and produce basic reports and KPIs. You will work closely with operational, safety and engineering colleagues, acting as a central coordination point between sites and the Facilities Management function and communicating updates clearly and professionally. What are we looking for? We're looking for someone with experience in a facilities coordination, property administration or FM support role, who understands facilities compliance, maintenance processes and contractor management. You'll be well organised, able to manage multiple tasks and priorities, and confident working with operational stakeholders across the business. You'll be comfortable using CAFM systems, Microsoft Office and digital reporting tools, and willing to travel occasionally to DB Cargo UK sites nationwide. Ideally, you'll hold an IWFM Level 3 qualification or be willing to work towards one, and have experience in a rail, logistics, industrial or other safety-critical environment. An understanding of asset management, PPM planning, facilities budgeting, and knowledge of CDM Regulations and project coordination would be an advantage. What matters to you? Here at DB Cargo we offer range of benefits as part of your employment. These will include: 25 days annual leave plus bank holidays. Hybrid working between our locations and your home, this is mutually agreeable between the business and employee. Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution. Free on-site parking. EV charging at selected sites. Health Cash Plan Available. Cycle to work Scheme. Charge and Go Scheme. Manager led recognition programme for employees who live our values. Access to DB Learning world. Annual pay reviews. We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content. We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme. Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Specialist, Facilities Administrator, Operations Coordinator, Facilities Assistant, Transport Facilities Co-ordinator, may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Facilities Co-ordinator Location : Doncaster Salary: We are offering a salary of starting at 28,812 rising to 30,412 once competency is achieved based on a 35 hours per week contract. Job Type: Full Time, Permanent. The role: DB Cargo UK is recruiting a Facilities Co-ordinator to support the effective management, compliance and operation of our national property portfolio. Working as part of the Facilities Management team, you'll help ensure our depots, offices, tenanted and operational sites are safe, legally compliant, well maintained and fit for purpose. This is a varied, hands-on coordination role that supports operational resilience and contributes to a positive working environment across the business. What will you be doing? You will coordinate planned and reactive maintenance activity across the national estate, ensuring tasks are logged, prioritised, scheduled and completed in line with agreed SLAs. You will support site managers with facilities queries, issue resolution and escalation, and maintain accurate asset and compliance records. You will support statutory and regulatory compliance, including fire safety, water hygiene, electrical testing and environmental requirements, assisting with audits, risk assessments and corrective actions where required. You will act as a point of contact for facilities management suppliers, supporting contractor coordination, purchase orders and confirmation of completed works in line with DB Cargo UK safety and access procedures. You will assist with workspace planning and operational logistics across depots and offices, track facilities expenditure, process invoices and documentation, and produce basic reports and KPIs. You will work closely with operational, safety and engineering colleagues, acting as a central coordination point between sites and the Facilities Management function and communicating updates clearly and professionally. What are we looking for? We're looking for someone with experience in a facilities coordination, property administration or FM support role, who understands facilities compliance, maintenance processes and contractor management. You'll be well organised, able to manage multiple tasks and priorities, and confident working with operational stakeholders across the business. You'll be comfortable using CAFM systems, Microsoft Office and digital reporting tools, and willing to travel occasionally to DB Cargo UK sites nationwide. Ideally, you'll hold an IWFM Level 3 qualification or be willing to work towards one, and have experience in a rail, logistics, industrial or other safety-critical environment. An understanding of asset management, PPM planning, facilities budgeting, and knowledge of CDM Regulations and project coordination would be an advantage. What matters to you? Here at DB Cargo we offer range of benefits as part of your employment. These will include: 25 days annual leave plus bank holidays. Hybrid working between our locations and your home, this is mutually agreeable between the business and employee. Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution. Free on-site parking. EV charging at selected sites. Health Cash Plan Available. Cycle to work Scheme. Charge and Go Scheme. Manager led recognition programme for employees who live our values. Access to DB Learning world. Annual pay reviews. We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content. We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme. Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Specialist, Facilities Administrator, Operations Coordinator, Facilities Assistant, Transport Facilities Co-ordinator, may also be considered for this role.
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Elevator Pitch: Why will you enjoy this new opportunity? This is an opportunity to join the engineering team at Multiverse, the UK's first edtech unicorn, where you will directly impact the lives of thousands of people by equipping the workforce to win in an AI era. You will do more than just use AI tools; you will architect the systems that allow us to deploy AI-powered features at scale. This role thrives at the intersection of Will Larson's Tech Lead and Architect archetypes, acting as a force multiplier who guides direction across multiple teams. You will move beyond individual feature delivery to own complex, cross-functional problems, ensuring that as we scale our AI capabilities, we guarantee stability, security, and architectural integrity. If you are motivated by resolving ambiguous engineering challenges and leading decision-making in critical situations while still keeping your hands in the code as well, this is the place for you. Where you can make an impact We have three core Groups. This role sits within the Product Fundamentals Group, but will have lots of collaboration with the teams across the department: Learning Product Group: Mission meets market. You will own the full learner journey from application to graduation. You'll build seamless experiences that prove the ROI of programmes to the world's biggest employers. Product Fundamentals Group (your future Group!): The connective tissue. You will build the shared capabilities that power our ecosystem - from our LMS and our AI guide to the live video sessions where coaching happens and more. Foundations Group: Scale and velocity. You will build the "paved road" for our internal tech organisation. You'll focus on Developer Experience (DevEx), infrastructure, and core services that enable us to reach our ambitious growth goals. Success in the Role: What are your goals for the first 6-12 months? • Audit and Alignment (Months 1-3): You will apply deep technical knowledge to understand our stack (TypeScript, Python, AWS) and current AI constraints. You will begin guiding technical direction by partnering with Product and Engineering leadership to shape a technical roadmap that aligns with business objectives. As part of this on-boarding, you dive deep into one or more of our on-going initiatives, learning about our systems by actually working on them. • Strategic Execution (Months 4-6+): You will lead one or more highly complex projects to help radically accelerate our AI experiential roadmap. You will demonstrate predictable delivery, ensure that these new systems are well-tested, maintain a high bar on operational excellence, and deliver an impactful user experience. • Framework Definition (Months 6-12): You will lead defining frameworks and guide architectural strategy across our teams. Success looks like the creation of a "tight sense of engineering at Multiverse" where you have coached others to handle complex intersections of business and technology, effectively delegating execution while maintaining quality standards. What type of work will you be doing? You will operate as a "Strategic Driver," balancing code contributions with high-level enablement. • Solving Ambiguity: Functioning as a Tech Lead, you will resolve ambiguous engineering challenges. You will act thoughtfully and decisively in critical situations, seeking diverse perspectives and encouraging productive debate even when decisions are unpopular. • Architectural Strategy: Functioning as an Architect, you will drive the design and implementation plan for major new platforms. You will ensure our AI systems are not just experimental, but reliable and performant for the customer, minimising outages and ensuring a cohesive product experience. • Cross-Team Leadership: You will coordinate the delivery of broader initiatives that span multiple work-streams. This includes "organisational wrangling" to ensure that the technical debt and scalability strategies you define are adopted by adjacent teams. • Innovation & Tooling: You will leverage emerging tech (like AI) to solve problems that competitor products cannot address. You will explore and prototype with tools like Cursor or Gemini, but your focus will be on hardening these into foundational components that the rest of the engineering organisation can build upon. Our Tech Stack & Tooling TypeScript is our primary language of choice for both frontend development (with ReactJS) and on the backend, running inside containers. We also have a fair few older services written in either Python or Elixir on the backend. We manage all our infrastructure using Terraform and mostly host on AWS. You'll find tools like GitHub, CircleCI, Datadog, and Backstage as daily drivers for our engineers. We also make heavy usage of Cursor and other AI-powered tools to accelerate our ability to deliver outcomes. Leadership, Structure & Culture Group & Teams: Each team will have 4-6 Engineers and a Product Manager and Engineering Manager. There will also be Product Designers & User Researchers who typically work across teams. We then collect domain-related Teams into a Group. Groups typically have 4 - 6 Teams. In this Staff Engineer role, you'll be operating across the Teams within the Product Fundamentals Group rather than being dedicated to a single Team. Your Support System: You report to an Engineering Director who is invested in your growth. You are not an island; you are part of a supportive community of Staff+ Engineers and Engineering Managers who collaborate regularly. Autonomy vs. Alignment: We reject micro-management. We provide the strategic objectives, but you and your team define how to get there. Our Vibe: We value kindness, candor, and curiosity. We prioritise a culture of support, facilitation, and deep care over hierarchy. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
Feb 28, 2026
Full time
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Elevator Pitch: Why will you enjoy this new opportunity? This is an opportunity to join the engineering team at Multiverse, the UK's first edtech unicorn, where you will directly impact the lives of thousands of people by equipping the workforce to win in an AI era. You will do more than just use AI tools; you will architect the systems that allow us to deploy AI-powered features at scale. This role thrives at the intersection of Will Larson's Tech Lead and Architect archetypes, acting as a force multiplier who guides direction across multiple teams. You will move beyond individual feature delivery to own complex, cross-functional problems, ensuring that as we scale our AI capabilities, we guarantee stability, security, and architectural integrity. If you are motivated by resolving ambiguous engineering challenges and leading decision-making in critical situations while still keeping your hands in the code as well, this is the place for you. Where you can make an impact We have three core Groups. This role sits within the Product Fundamentals Group, but will have lots of collaboration with the teams across the department: Learning Product Group: Mission meets market. You will own the full learner journey from application to graduation. You'll build seamless experiences that prove the ROI of programmes to the world's biggest employers. Product Fundamentals Group (your future Group!): The connective tissue. You will build the shared capabilities that power our ecosystem - from our LMS and our AI guide to the live video sessions where coaching happens and more. Foundations Group: Scale and velocity. You will build the "paved road" for our internal tech organisation. You'll focus on Developer Experience (DevEx), infrastructure, and core services that enable us to reach our ambitious growth goals. Success in the Role: What are your goals for the first 6-12 months? • Audit and Alignment (Months 1-3): You will apply deep technical knowledge to understand our stack (TypeScript, Python, AWS) and current AI constraints. You will begin guiding technical direction by partnering with Product and Engineering leadership to shape a technical roadmap that aligns with business objectives. As part of this on-boarding, you dive deep into one or more of our on-going initiatives, learning about our systems by actually working on them. • Strategic Execution (Months 4-6+): You will lead one or more highly complex projects to help radically accelerate our AI experiential roadmap. You will demonstrate predictable delivery, ensure that these new systems are well-tested, maintain a high bar on operational excellence, and deliver an impactful user experience. • Framework Definition (Months 6-12): You will lead defining frameworks and guide architectural strategy across our teams. Success looks like the creation of a "tight sense of engineering at Multiverse" where you have coached others to handle complex intersections of business and technology, effectively delegating execution while maintaining quality standards. What type of work will you be doing? You will operate as a "Strategic Driver," balancing code contributions with high-level enablement. • Solving Ambiguity: Functioning as a Tech Lead, you will resolve ambiguous engineering challenges. You will act thoughtfully and decisively in critical situations, seeking diverse perspectives and encouraging productive debate even when decisions are unpopular. • Architectural Strategy: Functioning as an Architect, you will drive the design and implementation plan for major new platforms. You will ensure our AI systems are not just experimental, but reliable and performant for the customer, minimising outages and ensuring a cohesive product experience. • Cross-Team Leadership: You will coordinate the delivery of broader initiatives that span multiple work-streams. This includes "organisational wrangling" to ensure that the technical debt and scalability strategies you define are adopted by adjacent teams. • Innovation & Tooling: You will leverage emerging tech (like AI) to solve problems that competitor products cannot address. You will explore and prototype with tools like Cursor or Gemini, but your focus will be on hardening these into foundational components that the rest of the engineering organisation can build upon. Our Tech Stack & Tooling TypeScript is our primary language of choice for both frontend development (with ReactJS) and on the backend, running inside containers. We also have a fair few older services written in either Python or Elixir on the backend. We manage all our infrastructure using Terraform and mostly host on AWS. You'll find tools like GitHub, CircleCI, Datadog, and Backstage as daily drivers for our engineers. We also make heavy usage of Cursor and other AI-powered tools to accelerate our ability to deliver outcomes. Leadership, Structure & Culture Group & Teams: Each team will have 4-6 Engineers and a Product Manager and Engineering Manager. There will also be Product Designers & User Researchers who typically work across teams. We then collect domain-related Teams into a Group. Groups typically have 4 - 6 Teams. In this Staff Engineer role, you'll be operating across the Teams within the Product Fundamentals Group rather than being dedicated to a single Team. Your Support System: You report to an Engineering Director who is invested in your growth. You are not an island; you are part of a supportive community of Staff+ Engineers and Engineering Managers who collaborate regularly. Autonomy vs. Alignment: We reject micro-management. We provide the strategic objectives, but you and your team define how to get there. Our Vibe: We value kindness, candor, and curiosity. We prioritise a culture of support, facilitation, and deep care over hierarchy. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Bristol, Gloucestershire, Herefordshire and Worcestershire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrollment targets. Developing and maintaining strong relationships with new clients. Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life-changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Feb 27, 2026
Full time
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Bristol, Gloucestershire, Herefordshire and Worcestershire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrollment targets. Developing and maintaining strong relationships with new clients. Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life-changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world's most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Who are we looking for? As the Service Delivery Director you are accountable for defining front line customer service strategy for our Viator-Experiences business. Hands on leader to ensure an effortless customer resolution first time, every time. Responsible for booking assistance, booking tours and activities, supporting our travelers, Travel Agents and Merchant Partners. Hybrid working across our Oxford and London offices. Performance management of our front-line outsourced operations and point of contact for all business escalations managing in-house resolution teams. You will champion our operational excellence culture with a customer centric focus in all decision making. This role will enable our next-generation customer experience of removing customer friction, embedding AI-Tooling, developing customer self-solve solutions and ensuring fast, effortless processes. Operating in our fast-moving and highly competitive environment, part of a team that are embedded advocates for our customers in our behaviour and decision making to win our customers. At Tripadvisor we are customer first in all decision making. Key Responsibilities: Front Line Support Drive the strategy for customer first service delivery with omni-channel support with blended Vendor & In-house teams Define BPO performance strategy, defining measurable improvements for customer-sentiment and resolution Define service-solutions to reduce contact-propensity through product, policy and process improvement Strategic review of operational network and define 2-4yr operational footprint Experience Recovery Point of contact for all business escalations to resolve and retain our customers Stay connected to customer needs ensuring we win Elevated Knowledge Deliver exceptional front line team quality delivery, through team knowledge, process & product expertise Identify, build and evolve global training programs to enhance product knowledge and service capability. Stakeholder Management Take the lead on collaborating with business partners company wide to identify key customer improvement opportunities Build trusted relationships with internal business units (Product, Engineering, Commercial, Legal) and external vendors. Implement Service Excellence initiatives, projects and programs, measuring the uplift in customer sentiment Leadership & People Development Manage, coach, mentor and inspire a global team of service professionals. Build a pipeline of talent and succession plans with apprenticeships Foster a culture of accountability, collaboration, and innovation across geographies. Empower your people to execute at speed with an open mindset to elevate operations in a trusted environment Responsible for line of business budgets and finances Define project ROI investments Compensation strategy to resolve and retain Minimum Qualifications & Experience: Director+ level with 10+ years experience in Customer Operations, Service Excellence or CX Transformation Bachelor's degree or equivalent related experience Managed both Global Vendor BPO Operations and In-house escalation or resolution teams. Demonstrated success leading a team; previous experience leading Managers and Team Leads Strong commercial awareness, with the ability to balance resolution experience with efficiency Close-Loop resolution for product or process blockers causing customer friction with measured impact Relentless collaboration building strong stakeholder relationships to influence and execute Customer obsessed mindset, advocating for simplicity and putting yourself in the shoes of the customer Skills you should bring to the role: Traveler first: drive exceptional value and effortless resolution service-support (essential) Execution at speed: Challenge legacy processes, experiment, seeks to always improve (essential) Communication: strong influencing skills with ability to articulate issues to C-Level leadership (required) Strategic thinker: with strong influence skills and ability to leveraging data (required) Data Driven: Leverage data to identify improvement opportunities, A/B test mindset (required) Industry: Experience in a similar role within the Travel Industry (Preferred) Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. Proven ability to operate effectively with a global-first mindset Job Location: Hybrid This role is a hybrid position that requires 2-3 days per week (here depending on ABW rules) in our London or Oxford office. What We Offer Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses "Work your way" with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like or as required by your team. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else's problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at . If you have any additional questions about careers at Tripadvisor you can email us at . We have all the answers!
Feb 27, 2026
Full time
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world's most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Who are we looking for? As the Service Delivery Director you are accountable for defining front line customer service strategy for our Viator-Experiences business. Hands on leader to ensure an effortless customer resolution first time, every time. Responsible for booking assistance, booking tours and activities, supporting our travelers, Travel Agents and Merchant Partners. Hybrid working across our Oxford and London offices. Performance management of our front-line outsourced operations and point of contact for all business escalations managing in-house resolution teams. You will champion our operational excellence culture with a customer centric focus in all decision making. This role will enable our next-generation customer experience of removing customer friction, embedding AI-Tooling, developing customer self-solve solutions and ensuring fast, effortless processes. Operating in our fast-moving and highly competitive environment, part of a team that are embedded advocates for our customers in our behaviour and decision making to win our customers. At Tripadvisor we are customer first in all decision making. Key Responsibilities: Front Line Support Drive the strategy for customer first service delivery with omni-channel support with blended Vendor & In-house teams Define BPO performance strategy, defining measurable improvements for customer-sentiment and resolution Define service-solutions to reduce contact-propensity through product, policy and process improvement Strategic review of operational network and define 2-4yr operational footprint Experience Recovery Point of contact for all business escalations to resolve and retain our customers Stay connected to customer needs ensuring we win Elevated Knowledge Deliver exceptional front line team quality delivery, through team knowledge, process & product expertise Identify, build and evolve global training programs to enhance product knowledge and service capability. Stakeholder Management Take the lead on collaborating with business partners company wide to identify key customer improvement opportunities Build trusted relationships with internal business units (Product, Engineering, Commercial, Legal) and external vendors. Implement Service Excellence initiatives, projects and programs, measuring the uplift in customer sentiment Leadership & People Development Manage, coach, mentor and inspire a global team of service professionals. Build a pipeline of talent and succession plans with apprenticeships Foster a culture of accountability, collaboration, and innovation across geographies. Empower your people to execute at speed with an open mindset to elevate operations in a trusted environment Responsible for line of business budgets and finances Define project ROI investments Compensation strategy to resolve and retain Minimum Qualifications & Experience: Director+ level with 10+ years experience in Customer Operations, Service Excellence or CX Transformation Bachelor's degree or equivalent related experience Managed both Global Vendor BPO Operations and In-house escalation or resolution teams. Demonstrated success leading a team; previous experience leading Managers and Team Leads Strong commercial awareness, with the ability to balance resolution experience with efficiency Close-Loop resolution for product or process blockers causing customer friction with measured impact Relentless collaboration building strong stakeholder relationships to influence and execute Customer obsessed mindset, advocating for simplicity and putting yourself in the shoes of the customer Skills you should bring to the role: Traveler first: drive exceptional value and effortless resolution service-support (essential) Execution at speed: Challenge legacy processes, experiment, seeks to always improve (essential) Communication: strong influencing skills with ability to articulate issues to C-Level leadership (required) Strategic thinker: with strong influence skills and ability to leveraging data (required) Data Driven: Leverage data to identify improvement opportunities, A/B test mindset (required) Industry: Experience in a similar role within the Travel Industry (Preferred) Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. Proven ability to operate effectively with a global-first mindset Job Location: Hybrid This role is a hybrid position that requires 2-3 days per week (here depending on ABW rules) in our London or Oxford office. What We Offer Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses "Work your way" with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like or as required by your team. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else's problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at . If you have any additional questions about careers at Tripadvisor you can email us at . We have all the answers!
Construction Skills People
Teversham, Cambridgeshire
The Skills People Group are a national provider of NVQ, Apprenticeships, Programmes for the unemployed and Compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK s largest private training providers. We are currently recruiting for a highly organised Senior Business Development Manager to join our existing team. This Role is responsible for engaging with construction businesses and driving sales and is predominantly an external role, requiring the successful candidate to travel widely. We currently have delivery ongoing in Cambridgeshire, Peterborough, Norfolk and Lincolnshire, with travel required within these regions. The successful candidate will undertake the following main Duties and Responsibilities: Establish, build and maintain partnerships with a wide portfolio of existing and potential partners to fulfil the business needs through regular contact and account management. Actively seek new business opportunities with existing and potential clients Identifying and implementing partnership opportunities within the company Achieving Set monthly targets. Develop a network of relationships with construction companies. Maintain an excellent level of product knowledge and understanding of all funding opportunities. Attend networking events and other promotional opportunities, maintaining a professional and credible profile on behalf of the company - these may be outside of normal working hours, so some flexibility is required. Maintain accurate records of specified development activity and provide timely and consistent data using the companies CRM systems. The ideal candidate must possess the following Skills, Experience and Qualities: A proven sales background within Construction A passion for exceeding sales targets and set KPI s Proven time management skills Problem Solving Skills Relationship Building Skills Experience of building bespoke training courses that meet our client s requirements Experience in the delivery of construction NVQ s and apprenticeships within construction The ideal candidate must possess the following qualifications: Educated to a minimum of A Level qualification or equivalent In return, Skills People Group will give you: A very competitive salary Bonus subject to performance Car allowance (negotiable according to travel requirements) 25 days holiday + Bank Holidays plus two days additional annual leave following two years service Holiday buy and sell scheme Employer contributory pension scheme Health Cash Back Scheme Annual Volunteering Day Referral programme A challenging and rewarding role in a successful and growing business
Feb 27, 2026
Full time
The Skills People Group are a national provider of NVQ, Apprenticeships, Programmes for the unemployed and Compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK s largest private training providers. We are currently recruiting for a highly organised Senior Business Development Manager to join our existing team. This Role is responsible for engaging with construction businesses and driving sales and is predominantly an external role, requiring the successful candidate to travel widely. We currently have delivery ongoing in Cambridgeshire, Peterborough, Norfolk and Lincolnshire, with travel required within these regions. The successful candidate will undertake the following main Duties and Responsibilities: Establish, build and maintain partnerships with a wide portfolio of existing and potential partners to fulfil the business needs through regular contact and account management. Actively seek new business opportunities with existing and potential clients Identifying and implementing partnership opportunities within the company Achieving Set monthly targets. Develop a network of relationships with construction companies. Maintain an excellent level of product knowledge and understanding of all funding opportunities. Attend networking events and other promotional opportunities, maintaining a professional and credible profile on behalf of the company - these may be outside of normal working hours, so some flexibility is required. Maintain accurate records of specified development activity and provide timely and consistent data using the companies CRM systems. The ideal candidate must possess the following Skills, Experience and Qualities: A proven sales background within Construction A passion for exceeding sales targets and set KPI s Proven time management skills Problem Solving Skills Relationship Building Skills Experience of building bespoke training courses that meet our client s requirements Experience in the delivery of construction NVQ s and apprenticeships within construction The ideal candidate must possess the following qualifications: Educated to a minimum of A Level qualification or equivalent In return, Skills People Group will give you: A very competitive salary Bonus subject to performance Car allowance (negotiable according to travel requirements) 25 days holiday + Bank Holidays plus two days additional annual leave following two years service Holiday buy and sell scheme Employer contributory pension scheme Health Cash Back Scheme Annual Volunteering Day Referral programme A challenging and rewarding role in a successful and growing business
Go back Blackpool Teaching Hospitals NHS Foundation Trust Microbiology Manager 8a The closing date is 04 March 2026 As a Band 8a laboratory manager in the Microbiology Department the post holder will be responsible for the operational and technical delivery of the service and management of all sections of Microbiology including Bacteriology, Virology, Mycology, Parasitology and Molecular Diagnostics, as well as maintenance of UKAS accreditation to ISO 15189. The post holder is the Microbiology budget holder and will take a lead role in the management and development of all staff within the Department. Main duties of the job The role involves leading the operational, technical and workforce management of the Microbiology Department, ensuring high quality service delivery across Bacteriology, Virology, Molecular Diagnostics, Parasitology and Mycology, maintaining UKAS ISO 15189 accreditation, managing the budget and developing staff. Working for your organisation The Pathology Department at Blackpool Teaching Hospitals is part of the Lancashire & South Cumbria Pathology Service, a 4-Trust collaborative network focussed on coordinating services, adopting new technology, achieving best value and improving patient outcomes whilst maintaining pathology services across all sites. Main duties of the job The post holder will work to meet the objectives of the Pathology Directorate and the Blackpool Teaching Hospitals NHS Trust through effective teamwork, communication, planning, staffing and resource management. As a Band 8a in the Microbiology Department the post holder will be responsible for the operational and technical delivery of the service and management of all sections of Microbiology including Bacteriology, Virology, Mycology, Parasitology and Molecular Diagnostics, as well as maintenance of UKAS accreditation to ISO 15189. The post holder is the Microbiology budget holder and will take a lead role in the management and development of all staff within the Department. Additional duties will be undertaken as directed by the Pathology Directorate Manager in consultation with the post holder. About us The Pathology department at Blackpool Teaching Hospitals NHS Foundation Trust is member of the Lancashire & South Cumbria Pathology Service which is a collaborative pathology network made up of four partner Trusts , they are University Hospitals of Morecambe Bay NHS Foundation Trust, East Lancashire Hospitals NHS Trust, Lancashire Teaching Hospitals NHS Foundation Trust and Blackpool Teaching Hospitals NHS Foundation Trust. The aim is to transform pathology services and patient pathways by ensuring a coordinated approach for local services that drives the adoption of new technology, seeks best value, service quality and investment to improve patient outcomes. Pathology is essential to the delivery of all patient pathways and will be continued to be delivered on all 4 hospital sites. Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty-five-minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac, Haematology and Cystic fibrosis patients. As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents - it's not just a good place to work; it's a great place to live. Job responsibilities To ensure the department is operating in accordance with national guidance and maintain UKAS accreditation ISO 15189 standards & regulatory requirements. To be responsible for the technical leadership for service developments which clinical teams and Consultant Microbiologists or Clinical Scientists may wish to introduce. To monitor and maintain the high professional standards of the Microbiology service and initiate remedial action where necessary. To plan, oversee, perform, and technically validate all Microbiological investigations to a high level of competence. To oversee the technical validation of test results prior to reporting, ensuring the standard operating procedures as agreed by the Consultant Microbiologists are followed. To be responsible for the data management of results on the laboratory computer systems to ensure they are reported accurately and in a timely manner. To implement and monitor Internal and External Quality Assurance Schemes. To ensure the effective and timely commissioning of new equipment in Microbiology to ISO 15189 standards. To give technical support and guidance to all Microbiology staff, clinical staff and for research / clinical trials involving Microbiology. To implement Microbiology polices and maintain all documentation. To ensure stock levels are maintained to the required level within Microbiology. To ensure equipment within the department is fit for purpose, monitored, working at optimal performance and support collation of maintenance records. To implement new methodology into Microbiology in accordance best practice and accreditation and regulatory requirements. Personal To ensure the effective deployment of Biomedical Scientists in the department. To ensure comprehensive EWP rotas are prepared in a timely fashion. To develop close working relationships and communicate effectively with the Consultants and Clinical Scientists in the Microbiology Department. SUPERVISORY / MANAGEMENT DUTIES To be a member of the Pathology Management team and deputise for the Pathology Directorate Manager as required. To represent the Microbiology Department at the Pathology Directorate meetings To be named Quality Lead for the department. To be named Health and Safety lead for the department. To work with the Pathology Directorate Manager and other local heads of service to develop strategic plans and policy for Microbiology/Pathology, including technical leadership for any collaborative working across the network. To contribute to the planning of decisions regarding laboratory repertoire and equipment procurement. To provide statistical information within Microbiology and produce written reports. To contribute to the recruitment, appointment, and retention of staff in line with Trust polices and guidelines. To take the lead in control of staff deployment and maintain discipline in Microbiology according to Trust Policy. To ensure compliance with statutory regulations, Health and Safety, fire etc. in the section. To conduct annual appraisal for the Team leaders and ensure all staff have an appraisal once a year and ensure developmental needs are actioned. To undertake responsibility for counselling, grievance, and welfare matters. To contribute to the analysis and workforce planning needs of the Microbiology establishment and skill mix as appropriate to the safe provision of service. To organise staff in covering the 24-hour working patterns of Microbiology. To oversee the monitoring and recording of attendance, holidays, special leave, and sickness absence. Monitor cost effectiveness with the Microbiology budget and contributing to Waste Reduction Schemes To lead on business case development for staff, equipment purchases or new service or strategic developments. TEACHING / DEVELOPMENT / COMMUNICATION To co-ordinate induction, training and development of all staff in Microbiology. To ensure personal compliance with regards to mandatory, professional and personal development according to service needs. To ensure personal compliance with professional codes of conduct and personal development according to service needs. To facilitate two-way communication between higher management and staff. To promote the service and enhance the reputation of the department. To develop appropriate links with colleagues in the Pathology Clinical Network and Public Health Agencies and other stakeholders. To maintain up-to-date knowledge of methodology and technology in all aspects of Microbiology. To ensure all staff are competent to perform microbiological techniques and relevant tasks and maintain up to date records of the staff competencies. To provide mentorship to technical staff within Microbiology and to encourage continual professional and personal development. To provide support and supervision for staff engaged on work related study including portfolios and apprenticeships. CLINICAL GOVERNANCE To be the Departmental Quality Lead To ensure that incidents and complaints are investigated in a timely manner and appropriate actions implemented. To ensure that Quality Management Systems are maintained as scheduled. To work within regulatory and accreditation requirements, Trust policies and protocols. To ensure confidentiality is maintained in accordance with the Data Protection Act. FINANCE To be responsible for the Microbiology budget, producing a balanced budget and achieving financial control and improvement targets Person Specification Education and Qualification HCPC Registered Biomedical Scientist in Microbiology Fellowship of IMBS, MSc Microbiology or equivalent experience Management Qualification Experience and Knowledge Significant experience as a senior BMS within a Microbiology department Substantial leadership experience Knowledge of COSHH, health and safety legislation pertaining to Clinical Microbiology laboratories . click apply for full job details
Feb 27, 2026
Full time
Go back Blackpool Teaching Hospitals NHS Foundation Trust Microbiology Manager 8a The closing date is 04 March 2026 As a Band 8a laboratory manager in the Microbiology Department the post holder will be responsible for the operational and technical delivery of the service and management of all sections of Microbiology including Bacteriology, Virology, Mycology, Parasitology and Molecular Diagnostics, as well as maintenance of UKAS accreditation to ISO 15189. The post holder is the Microbiology budget holder and will take a lead role in the management and development of all staff within the Department. Main duties of the job The role involves leading the operational, technical and workforce management of the Microbiology Department, ensuring high quality service delivery across Bacteriology, Virology, Molecular Diagnostics, Parasitology and Mycology, maintaining UKAS ISO 15189 accreditation, managing the budget and developing staff. Working for your organisation The Pathology Department at Blackpool Teaching Hospitals is part of the Lancashire & South Cumbria Pathology Service, a 4-Trust collaborative network focussed on coordinating services, adopting new technology, achieving best value and improving patient outcomes whilst maintaining pathology services across all sites. Main duties of the job The post holder will work to meet the objectives of the Pathology Directorate and the Blackpool Teaching Hospitals NHS Trust through effective teamwork, communication, planning, staffing and resource management. As a Band 8a in the Microbiology Department the post holder will be responsible for the operational and technical delivery of the service and management of all sections of Microbiology including Bacteriology, Virology, Mycology, Parasitology and Molecular Diagnostics, as well as maintenance of UKAS accreditation to ISO 15189. The post holder is the Microbiology budget holder and will take a lead role in the management and development of all staff within the Department. Additional duties will be undertaken as directed by the Pathology Directorate Manager in consultation with the post holder. About us The Pathology department at Blackpool Teaching Hospitals NHS Foundation Trust is member of the Lancashire & South Cumbria Pathology Service which is a collaborative pathology network made up of four partner Trusts , they are University Hospitals of Morecambe Bay NHS Foundation Trust, East Lancashire Hospitals NHS Trust, Lancashire Teaching Hospitals NHS Foundation Trust and Blackpool Teaching Hospitals NHS Foundation Trust. The aim is to transform pathology services and patient pathways by ensuring a coordinated approach for local services that drives the adoption of new technology, seeks best value, service quality and investment to improve patient outcomes. Pathology is essential to the delivery of all patient pathways and will be continued to be delivered on all 4 hospital sites. Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty-five-minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac, Haematology and Cystic fibrosis patients. As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents - it's not just a good place to work; it's a great place to live. Job responsibilities To ensure the department is operating in accordance with national guidance and maintain UKAS accreditation ISO 15189 standards & regulatory requirements. To be responsible for the technical leadership for service developments which clinical teams and Consultant Microbiologists or Clinical Scientists may wish to introduce. To monitor and maintain the high professional standards of the Microbiology service and initiate remedial action where necessary. To plan, oversee, perform, and technically validate all Microbiological investigations to a high level of competence. To oversee the technical validation of test results prior to reporting, ensuring the standard operating procedures as agreed by the Consultant Microbiologists are followed. To be responsible for the data management of results on the laboratory computer systems to ensure they are reported accurately and in a timely manner. To implement and monitor Internal and External Quality Assurance Schemes. To ensure the effective and timely commissioning of new equipment in Microbiology to ISO 15189 standards. To give technical support and guidance to all Microbiology staff, clinical staff and for research / clinical trials involving Microbiology. To implement Microbiology polices and maintain all documentation. To ensure stock levels are maintained to the required level within Microbiology. To ensure equipment within the department is fit for purpose, monitored, working at optimal performance and support collation of maintenance records. To implement new methodology into Microbiology in accordance best practice and accreditation and regulatory requirements. Personal To ensure the effective deployment of Biomedical Scientists in the department. To ensure comprehensive EWP rotas are prepared in a timely fashion. To develop close working relationships and communicate effectively with the Consultants and Clinical Scientists in the Microbiology Department. SUPERVISORY / MANAGEMENT DUTIES To be a member of the Pathology Management team and deputise for the Pathology Directorate Manager as required. To represent the Microbiology Department at the Pathology Directorate meetings To be named Quality Lead for the department. To be named Health and Safety lead for the department. To work with the Pathology Directorate Manager and other local heads of service to develop strategic plans and policy for Microbiology/Pathology, including technical leadership for any collaborative working across the network. To contribute to the planning of decisions regarding laboratory repertoire and equipment procurement. To provide statistical information within Microbiology and produce written reports. To contribute to the recruitment, appointment, and retention of staff in line with Trust polices and guidelines. To take the lead in control of staff deployment and maintain discipline in Microbiology according to Trust Policy. To ensure compliance with statutory regulations, Health and Safety, fire etc. in the section. To conduct annual appraisal for the Team leaders and ensure all staff have an appraisal once a year and ensure developmental needs are actioned. To undertake responsibility for counselling, grievance, and welfare matters. To contribute to the analysis and workforce planning needs of the Microbiology establishment and skill mix as appropriate to the safe provision of service. To organise staff in covering the 24-hour working patterns of Microbiology. To oversee the monitoring and recording of attendance, holidays, special leave, and sickness absence. Monitor cost effectiveness with the Microbiology budget and contributing to Waste Reduction Schemes To lead on business case development for staff, equipment purchases or new service or strategic developments. TEACHING / DEVELOPMENT / COMMUNICATION To co-ordinate induction, training and development of all staff in Microbiology. To ensure personal compliance with regards to mandatory, professional and personal development according to service needs. To ensure personal compliance with professional codes of conduct and personal development according to service needs. To facilitate two-way communication between higher management and staff. To promote the service and enhance the reputation of the department. To develop appropriate links with colleagues in the Pathology Clinical Network and Public Health Agencies and other stakeholders. To maintain up-to-date knowledge of methodology and technology in all aspects of Microbiology. To ensure all staff are competent to perform microbiological techniques and relevant tasks and maintain up to date records of the staff competencies. To provide mentorship to technical staff within Microbiology and to encourage continual professional and personal development. To provide support and supervision for staff engaged on work related study including portfolios and apprenticeships. CLINICAL GOVERNANCE To be the Departmental Quality Lead To ensure that incidents and complaints are investigated in a timely manner and appropriate actions implemented. To ensure that Quality Management Systems are maintained as scheduled. To work within regulatory and accreditation requirements, Trust policies and protocols. To ensure confidentiality is maintained in accordance with the Data Protection Act. FINANCE To be responsible for the Microbiology budget, producing a balanced budget and achieving financial control and improvement targets Person Specification Education and Qualification HCPC Registered Biomedical Scientist in Microbiology Fellowship of IMBS, MSc Microbiology or equivalent experience Management Qualification Experience and Knowledge Significant experience as a senior BMS within a Microbiology department Substantial leadership experience Knowledge of COSHH, health and safety legislation pertaining to Clinical Microbiology laboratories . click apply for full job details
EXAMS & COVER OFFICER GRADE F SCP (£31,022 - £34,434) ACTUAL SALARY £27,248.36 - £30,245. HOURS PER WEEK TERM TIME PLUS 10 DAYS PERMENENT CONTRACT REQUIRED ASAP We are a very popular and successful Church of England Academy of 1,760 students (335 in the Sixth Form). Our students progress onto world-class universities and institutions to further study or gain apprenticeships and employment. Our aim is to fulfil individual potential and prepare pupils for life in a rapidly changing world by providing an excellent education within a Christian environment. Canon Slade School is a member of the Bishop Fraser Trust, a C of E multi academy trust established in 2017. This is an exciting time to join us as it provides a great opportunity to work closely with the other three High Schools in the MAT St James's C of E High School, Bolton St Catherine's Academy and Bury C of E High School: sharing good practice and building on our ongoing progress. Qualifications & Requirements Is a great team player, friendly, and professional. Has excellent administrative skills and attention to detail, willing and able to undertake a variety of tasks. Has experience of interrogating and analysing large sets of data and identifying relationships across different sets of information. Demonstrates personal integrity, confidentiality and professionalism and role models those personal qualities we expect to see from our colleagues and our students. Has the ability and willingness to work flexibly to meet the demands of the role. Can work independently, under pressure and to deadlines. Has excellent interpersonal and communication skills, able to form positive, professional and empathetic relationships with colleagues. Responsibilities Under the direction of the Exams Manager support with the day-to-day organisation and administration of internal and external examinations. Ensuring the school is compliant with JCQ regulations and exam board requirements, to also support the results process from inputting, downloading and distribution to pupils. Benefits Continuous Professional Development (CPD): Access to National College training, subject-specific CPD, leadership pathways, and mentoring programs. Career Progression: Clear pathways for growth, from early careers to leadership roles. We use a 'touchbase' informal approach to focus on professional development as well as an annual career conversation with your manager. Wellbeing & Support: Leadership training focused on wellbeing, mental health resources, and staff networks. Equality, Diversity & Inclusion (EDI): Commitment to fostering an inclusive workplace, with ongoing EDI training and initiatives. Long weekend off in November for teachers and term time support staff. Automatic pay progression for teachers we don't have performance related appraisals and pay reviews. Generous annual leave entitlement of 25 days for all year-round support staff. This increases to 28 days after 5 years. A paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs via UK Healthcare. 24/7 access to an Employee Assistance Programme. Amazing benefits and discounts via UK Healthcare. Fantastic facilities. A lunch allowance for those colleagues volunteering to assist in lunchtime duties or activities. Application Information For more information visit our website or contact our Business Operations Team on or by emailing HRcanon-slade.bolton.sch.uk. To apply please complete the application form via Face-Ed using the link Exams and Cover Officer SAMpeople Recruit. Please do not send CVs as they will not be considered. We reserve the right to close the recruitment early should sufficient suitable candidate applications be received. The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening including an enhanced disclosure from the Disclosure and Barring Service and also past employment checks. We are an equal opportunities employer. References will be sought prior to interview. CLOSING DATE: Wednesday 4th March 2026 9.00am INTERVIEWS: TBC Supporting Documents
Feb 27, 2026
Full time
EXAMS & COVER OFFICER GRADE F SCP (£31,022 - £34,434) ACTUAL SALARY £27,248.36 - £30,245. HOURS PER WEEK TERM TIME PLUS 10 DAYS PERMENENT CONTRACT REQUIRED ASAP We are a very popular and successful Church of England Academy of 1,760 students (335 in the Sixth Form). Our students progress onto world-class universities and institutions to further study or gain apprenticeships and employment. Our aim is to fulfil individual potential and prepare pupils for life in a rapidly changing world by providing an excellent education within a Christian environment. Canon Slade School is a member of the Bishop Fraser Trust, a C of E multi academy trust established in 2017. This is an exciting time to join us as it provides a great opportunity to work closely with the other three High Schools in the MAT St James's C of E High School, Bolton St Catherine's Academy and Bury C of E High School: sharing good practice and building on our ongoing progress. Qualifications & Requirements Is a great team player, friendly, and professional. Has excellent administrative skills and attention to detail, willing and able to undertake a variety of tasks. Has experience of interrogating and analysing large sets of data and identifying relationships across different sets of information. Demonstrates personal integrity, confidentiality and professionalism and role models those personal qualities we expect to see from our colleagues and our students. Has the ability and willingness to work flexibly to meet the demands of the role. Can work independently, under pressure and to deadlines. Has excellent interpersonal and communication skills, able to form positive, professional and empathetic relationships with colleagues. Responsibilities Under the direction of the Exams Manager support with the day-to-day organisation and administration of internal and external examinations. Ensuring the school is compliant with JCQ regulations and exam board requirements, to also support the results process from inputting, downloading and distribution to pupils. Benefits Continuous Professional Development (CPD): Access to National College training, subject-specific CPD, leadership pathways, and mentoring programs. Career Progression: Clear pathways for growth, from early careers to leadership roles. We use a 'touchbase' informal approach to focus on professional development as well as an annual career conversation with your manager. Wellbeing & Support: Leadership training focused on wellbeing, mental health resources, and staff networks. Equality, Diversity & Inclusion (EDI): Commitment to fostering an inclusive workplace, with ongoing EDI training and initiatives. Long weekend off in November for teachers and term time support staff. Automatic pay progression for teachers we don't have performance related appraisals and pay reviews. Generous annual leave entitlement of 25 days for all year-round support staff. This increases to 28 days after 5 years. A paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs via UK Healthcare. 24/7 access to an Employee Assistance Programme. Amazing benefits and discounts via UK Healthcare. Fantastic facilities. A lunch allowance for those colleagues volunteering to assist in lunchtime duties or activities. Application Information For more information visit our website or contact our Business Operations Team on or by emailing HRcanon-slade.bolton.sch.uk. To apply please complete the application form via Face-Ed using the link Exams and Cover Officer SAMpeople Recruit. Please do not send CVs as they will not be considered. We reserve the right to close the recruitment early should sufficient suitable candidate applications be received. The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening including an enhanced disclosure from the Disclosure and Barring Service and also past employment checks. We are an equal opportunities employer. References will be sought prior to interview. CLOSING DATE: Wednesday 4th March 2026 9.00am INTERVIEWS: TBC Supporting Documents
China-Britain Business Council
Nuneaton, Warwickshire
Buying isn't just about picking products and hoping they sell. It's about shaping what customers see, what they buy, and how they feel about the brand. In VHMS (Vitamins, Herbals, Minerals & Supplements), that means curating ranges that support health and wellness, spotting emerging trends, and ensuring customers trust what's on our shelves. This role is a maternity cover, so you'll be stepping into a key position that keeps our category moving forward during a crucial period. If you're the kind of person who gets a buzz from negotiating a deal, spotting trends before anyone else, and building ranges that customers actually want, then keep reading. The Role What you'll actually be doing Owning the VHMS category end-to-end: strategy, range, pricing, and promotions. Leading supplier negotiations and joint business planning to maximise profitability. Working with Own-Label Buying and Product Development teams to deliver innovative ranges. Planning and executing promotional activity that drives profitable sales growth. Delivering range reviews focused on customer needs and commercial performance. Collaborating with marketing and digital teams to make launches and campaigns successful. Analysing online customer behaviour and tailoring mechanics for trial, conversion, and repeat. Managing stock levels to avoid overstocks and clear slow-moving lines. Coaching and developing your direct reports to help them perform at their best. How we'll know you're delivering Category sales and margin growth are heading in the right direction. Promotional plans land well and deliver profitable results. Suppliers trust you and still give us what we need. Ranges feel fresh, relevant, and customer centric. Stock levels are healthy, not bloated. Your team feels supported and is hitting their objectives. The Person What you'll need to bring Experience in retail buying or category management. Negotiation skills that make suppliers want to work with you. The ability to influence internally without sounding like a broken record. Strong numeracy and analytical skills-because gut feel is great, but data wins. Relationship building skills, both inside and outside the business. Ideally, some line management experience (but if you're ready to step up, we'll listen). And above all, transparency, accountability, and honesty. What we offer Health Cash Plan Life Assurance Private Virtual GP Holiday Purchase option Pension Contribution Access to 'Wellhub' with gyms, studios and wellbeing apps Discounts & Savings 25% Colleague Discount with FREE Standard Delivery Exclusive Discounts from a wide range of partners £/€50 Annual Product Allowance to spend in store Learning & Development Access to a variety of learning opportunities, including Level 2 5 Apprenticeships, Workshops and our Digital Learning Library AND MORE! Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
Feb 27, 2026
Full time
Buying isn't just about picking products and hoping they sell. It's about shaping what customers see, what they buy, and how they feel about the brand. In VHMS (Vitamins, Herbals, Minerals & Supplements), that means curating ranges that support health and wellness, spotting emerging trends, and ensuring customers trust what's on our shelves. This role is a maternity cover, so you'll be stepping into a key position that keeps our category moving forward during a crucial period. If you're the kind of person who gets a buzz from negotiating a deal, spotting trends before anyone else, and building ranges that customers actually want, then keep reading. The Role What you'll actually be doing Owning the VHMS category end-to-end: strategy, range, pricing, and promotions. Leading supplier negotiations and joint business planning to maximise profitability. Working with Own-Label Buying and Product Development teams to deliver innovative ranges. Planning and executing promotional activity that drives profitable sales growth. Delivering range reviews focused on customer needs and commercial performance. Collaborating with marketing and digital teams to make launches and campaigns successful. Analysing online customer behaviour and tailoring mechanics for trial, conversion, and repeat. Managing stock levels to avoid overstocks and clear slow-moving lines. Coaching and developing your direct reports to help them perform at their best. How we'll know you're delivering Category sales and margin growth are heading in the right direction. Promotional plans land well and deliver profitable results. Suppliers trust you and still give us what we need. Ranges feel fresh, relevant, and customer centric. Stock levels are healthy, not bloated. Your team feels supported and is hitting their objectives. The Person What you'll need to bring Experience in retail buying or category management. Negotiation skills that make suppliers want to work with you. The ability to influence internally without sounding like a broken record. Strong numeracy and analytical skills-because gut feel is great, but data wins. Relationship building skills, both inside and outside the business. Ideally, some line management experience (but if you're ready to step up, we'll listen). And above all, transparency, accountability, and honesty. What we offer Health Cash Plan Life Assurance Private Virtual GP Holiday Purchase option Pension Contribution Access to 'Wellhub' with gyms, studios and wellbeing apps Discounts & Savings 25% Colleague Discount with FREE Standard Delivery Exclusive Discounts from a wide range of partners £/€50 Annual Product Allowance to spend in store Learning & Development Access to a variety of learning opportunities, including Level 2 5 Apprenticeships, Workshops and our Digital Learning Library AND MORE! Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
