Role overview: Please note this is a talent pool role and your application will be valid for six months. If we feel you experience aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams. Responsibilities: Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the management in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Nov 22, 2025
Full time
Role overview: Please note this is a talent pool role and your application will be valid for six months. If we feel you experience aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams. Responsibilities: Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the management in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
SSP Deutschland GmbH
Newcastle Upon Tyne, Tyne And Wear
General Manager - Cafe & Darlington Stations If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. As a General Manager, you'll be rewarded with a competitive salary of up to £40,000 p.a. and enjoy: Discounted meal on shift Colleague discount - up to 50% Friends & Family discount up to 20% (T&C apply) Access to digital GPs, 24/7 helpline for you & family Wellbeing support through Retail Trust and family friendly leave Variety of networks to support you, Neurodiversity, LGBTQ+ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational leader to lead our teams at Cafe Local. You'll have the opportunity to make a difference every day, as you lead your teams and businesses to deliver exceptional customer service and operational excellence. Recruit and train the best people for your teams, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills. Coach your teams to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back. Lead your teams in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit. Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews. Ensure the units are in line with the guidance provided by internal systems. Build strong stakeholder management and trusted relationships and with our clients and partners. The safety of your colleagues is your top priority, and you ensure your units are always trading legally by coaching the team to use all security tools available to provide a safer place to work. SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Nov 22, 2025
Full time
General Manager - Cafe & Darlington Stations If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. As a General Manager, you'll be rewarded with a competitive salary of up to £40,000 p.a. and enjoy: Discounted meal on shift Colleague discount - up to 50% Friends & Family discount up to 20% (T&C apply) Access to digital GPs, 24/7 helpline for you & family Wellbeing support through Retail Trust and family friendly leave Variety of networks to support you, Neurodiversity, LGBTQ+ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational leader to lead our teams at Cafe Local. You'll have the opportunity to make a difference every day, as you lead your teams and businesses to deliver exceptional customer service and operational excellence. Recruit and train the best people for your teams, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills. Coach your teams to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back. Lead your teams in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit. Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews. Ensure the units are in line with the guidance provided by internal systems. Build strong stakeholder management and trusted relationships and with our clients and partners. The safety of your colleagues is your top priority, and you ensure your units are always trading legally by coaching the team to use all security tools available to provide a safer place to work. SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Training Qualifications UK - Compliance Lead Permanent Full-time Location: Hybrid flexible, Sale Manchester Reports to: Compliance Manager Salary: £28,000 - £32,000 DOE Line management responsibilities: No Closing date: 21/11/2025 Application Instructions: Please apply directly to Training Qualifications UK -Applications submitted to AQA will be referred back to the sender For any queries relating to this role, please contact the Training Qualifications UK directly on the following email address: Overview Training Qualifications UK is the fastest-growing Awarding Organisation in the UK, and a market leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners. Our compliance bods love rules. They love reading, debating, interpreting, and applying them and they make a lot of noise about it because they think everyone should love them as much as they do.But they don't just do it for fun: our regulations, requirements, processes and reporting arrangements are becoming increasingly complex as we experience huge growth and expand into new markets, and they have never been so important. This role is pivotal in ensuring that the actions taken by every single area of our business operate compliantly to get the best possible outcome for all our stakeholders. You will have the opportunity to help shape our strategy and advise the Leadership team on regulatory considerations which may impact strategic decisions. This role offers a unique opportunity to really get your teeth into the world of qualification and assessment regulation. But be prepared: you're likely to turn into your friend's least favourite party guest as you simply won't be able to ignore a 'qualifications are getting easier' comment! TQUK has 3 values that we ask of everyone who represents us to live by; be courteous, have a willingness to learn, put the team first. Through these 3 values we offer our customers unrivalled service and can make TQUK be the best it can be. Key responsibilities Support implementation and ongoing management of TQUK's organisation-wide compliance framework Manage a cycle of self-evaluation/continuous improvement across various pillars and teams Coordinate appeals handling for appeals, ensuring lessons learned are properly implemented, and that appeals are concluded appropriately and within SLA. Support the preparation of submissions for regulatory activity. Coordinate the logging of issues and potential Adverse Effects, supporting reporting teams in issue management commensurate with the regulators' objectives. Lead Quality Improvement and Audit (QiA) activities across the company and deliver data-based reports with actions that support compliance and quality improvement. Coordinate B3 event notifications (with appropriate support) to the regulator. Coordinate B4 requests for information from the regulator. Interpret information from external stakeholders, such as the regulators or other government bodies, ensuring lessons learned are embedded and that accurate records are kept, with evaluation of trends and themes. Support teams in embedding a compliance culture and understanding Ofqual requirements, facilitating training where required. Support teams to understand their roles and responsibilities in relation to compliance with regulatory requirements, acting as the first point of contact for compliance-related matters. Answer queries from internal and external customers relating to compliance. Brief Managers and Heads of on compliance-related matters and changes in the regulatory landscape, with a particular focus on regulated Vocational and Technical Qualifications. Coordinate effective use of Compliance Team resources to deliver high-quality outcomes. Provide feedback to the Compliance Manager and Compliance Team colleagues where required in line with established reporting mechanisms. Other responsibilities Develop and maintain an understanding of the wider educational landscape, paying particular attention to regulatory arrangements related to vocational and technical education. Maintain an in-depth knowledge of TQUK products and services, and all related regulatory documents. Additional responsibilities related to the function of the Compliance Team as required. Represent TQUK at compliance related forums and events. Key requirements Track record of working in an environment where attention to detail is paramount. Experience coordinating processes returning outcomes within agreed timescales. Excellent written and spoken English. Key characteristics An excellent communicator with a commercial outlook, able to interact with the stakeholders of the business. A growth mindset and the ability to apply initiative to develop creative solutions. Analytical, with an understanding of the process of evaluation of activity, preferably through audit. Be confident and ambitious with a 'can do, will do' attitude. Be well motivated, enthusiastic, and able to work on your own initiative. Be able to keep an eye on the bigger picture and appreciate where your role fits into the business. Be passionate about education and the opportunities that it brings. Ability to work in a flexible manner, adapt to different environment and solve problems. Outstanding attention to detail. Key benefits Training, Qualifications & Apprenticeships. It's what we do! Company sick pay upon completion of probation. 25 days annual leave plus 8 days Bank Holiday (33 in total). Additional annual leave day each year, after 2 years of continuous service (up to 28 days). An extra day off to celebrate your birthday. Annual Loyalty Bonus. Annual salary review. Bupa healthcare benefits. Employee Assistance Programme (EAP) NEST pension. Cycle-to-work scheme. A positive and supportive working environment. Comprehensive onboarding. A workplace that supports a healthy work/life balance. We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary For more information please contact: AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen.AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you'll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally. Reasonable Adjustments If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at or on . We are asking for this information to make the process as equitable as possible for each candidate.
Nov 21, 2025
Full time
Training Qualifications UK - Compliance Lead Permanent Full-time Location: Hybrid flexible, Sale Manchester Reports to: Compliance Manager Salary: £28,000 - £32,000 DOE Line management responsibilities: No Closing date: 21/11/2025 Application Instructions: Please apply directly to Training Qualifications UK -Applications submitted to AQA will be referred back to the sender For any queries relating to this role, please contact the Training Qualifications UK directly on the following email address: Overview Training Qualifications UK is the fastest-growing Awarding Organisation in the UK, and a market leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners. Our compliance bods love rules. They love reading, debating, interpreting, and applying them and they make a lot of noise about it because they think everyone should love them as much as they do.But they don't just do it for fun: our regulations, requirements, processes and reporting arrangements are becoming increasingly complex as we experience huge growth and expand into new markets, and they have never been so important. This role is pivotal in ensuring that the actions taken by every single area of our business operate compliantly to get the best possible outcome for all our stakeholders. You will have the opportunity to help shape our strategy and advise the Leadership team on regulatory considerations which may impact strategic decisions. This role offers a unique opportunity to really get your teeth into the world of qualification and assessment regulation. But be prepared: you're likely to turn into your friend's least favourite party guest as you simply won't be able to ignore a 'qualifications are getting easier' comment! TQUK has 3 values that we ask of everyone who represents us to live by; be courteous, have a willingness to learn, put the team first. Through these 3 values we offer our customers unrivalled service and can make TQUK be the best it can be. Key responsibilities Support implementation and ongoing management of TQUK's organisation-wide compliance framework Manage a cycle of self-evaluation/continuous improvement across various pillars and teams Coordinate appeals handling for appeals, ensuring lessons learned are properly implemented, and that appeals are concluded appropriately and within SLA. Support the preparation of submissions for regulatory activity. Coordinate the logging of issues and potential Adverse Effects, supporting reporting teams in issue management commensurate with the regulators' objectives. Lead Quality Improvement and Audit (QiA) activities across the company and deliver data-based reports with actions that support compliance and quality improvement. Coordinate B3 event notifications (with appropriate support) to the regulator. Coordinate B4 requests for information from the regulator. Interpret information from external stakeholders, such as the regulators or other government bodies, ensuring lessons learned are embedded and that accurate records are kept, with evaluation of trends and themes. Support teams in embedding a compliance culture and understanding Ofqual requirements, facilitating training where required. Support teams to understand their roles and responsibilities in relation to compliance with regulatory requirements, acting as the first point of contact for compliance-related matters. Answer queries from internal and external customers relating to compliance. Brief Managers and Heads of on compliance-related matters and changes in the regulatory landscape, with a particular focus on regulated Vocational and Technical Qualifications. Coordinate effective use of Compliance Team resources to deliver high-quality outcomes. Provide feedback to the Compliance Manager and Compliance Team colleagues where required in line with established reporting mechanisms. Other responsibilities Develop and maintain an understanding of the wider educational landscape, paying particular attention to regulatory arrangements related to vocational and technical education. Maintain an in-depth knowledge of TQUK products and services, and all related regulatory documents. Additional responsibilities related to the function of the Compliance Team as required. Represent TQUK at compliance related forums and events. Key requirements Track record of working in an environment where attention to detail is paramount. Experience coordinating processes returning outcomes within agreed timescales. Excellent written and spoken English. Key characteristics An excellent communicator with a commercial outlook, able to interact with the stakeholders of the business. A growth mindset and the ability to apply initiative to develop creative solutions. Analytical, with an understanding of the process of evaluation of activity, preferably through audit. Be confident and ambitious with a 'can do, will do' attitude. Be well motivated, enthusiastic, and able to work on your own initiative. Be able to keep an eye on the bigger picture and appreciate where your role fits into the business. Be passionate about education and the opportunities that it brings. Ability to work in a flexible manner, adapt to different environment and solve problems. Outstanding attention to detail. Key benefits Training, Qualifications & Apprenticeships. It's what we do! Company sick pay upon completion of probation. 25 days annual leave plus 8 days Bank Holiday (33 in total). Additional annual leave day each year, after 2 years of continuous service (up to 28 days). An extra day off to celebrate your birthday. Annual Loyalty Bonus. Annual salary review. Bupa healthcare benefits. Employee Assistance Programme (EAP) NEST pension. Cycle-to-work scheme. A positive and supportive working environment. Comprehensive onboarding. A workplace that supports a healthy work/life balance. We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary For more information please contact: AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen.AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you'll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally. Reasonable Adjustments If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at or on . We are asking for this information to make the process as equitable as possible for each candidate.
STORE MANAGER VACANCIES ACROSS LONDON Salary: Starting from £50k. The salary range offered is extensive and determined based on turnover and complexity of the store. The range is up to and including matching Area Manager salaries in other retailers. Benefits: Car allowance + 25% bonus + medical cover (with 33 days annual leave & generously matched pension) Contract: Full-Time Permanent, 5 days out of 7 Location: We have a number of opportunities across London, but we will look at your current location and discuss suitable opportunities that fall within a reasonable commute for you. BECAUSE YOU KNOW EVERYDAY IS AN OPPORTUNITY. Primark continues to grow and invest, creating maximum joy at minimum cost. Just look at our 80,000+ colleagues across 450+ stores covering many markets globally, all leaving their mark. Primark London is growing. Are you looking for a people first culture where you can work with impact? We are looking for exceptional leaders like yourself to come and take real accountability and ownership. We give our manager's freedom within a framework, which means you can shape your team's development and encourage a fast, efficient, enjoyable customer experience. What you'll do At Primark we do retail our way so here is a taste of what you can expect in the role: Responsibility for the store and the autonomy to make decisions to deliver a great commercial return. Drive continuous improvement and maintain a forward thinking approach to deliver strategic goals in store. Focus on your vision and direction and act as a role model for your store team. Inspire your team to drive their own development and support their training needs. Engage with your high performing team to create a culture that is a great place to work providing great customer experience. Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people. What you'll bring Inspiring the team to deliver an amazing customer journey requires a charismatic and ambitious individual to take the reins. Here's what we need from you: Experienced leader with excellent communication and interpersonal skills. Driver of performance through commercial awareness and industry knowledge. Discover the potential of your management team and push them to create unique and unrivalled in store experiences. Effect positive change through impactful actions. Excited? Good. Because it's energising to put your skills to work in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to make an impact as a Store Manager and be welcomed to the wide world of Primark. THIS IS RETAIL OUR WAY! APPLY NOW & PLEASE UPLOAD YOUR CV. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at .
Nov 21, 2025
Full time
STORE MANAGER VACANCIES ACROSS LONDON Salary: Starting from £50k. The salary range offered is extensive and determined based on turnover and complexity of the store. The range is up to and including matching Area Manager salaries in other retailers. Benefits: Car allowance + 25% bonus + medical cover (with 33 days annual leave & generously matched pension) Contract: Full-Time Permanent, 5 days out of 7 Location: We have a number of opportunities across London, but we will look at your current location and discuss suitable opportunities that fall within a reasonable commute for you. BECAUSE YOU KNOW EVERYDAY IS AN OPPORTUNITY. Primark continues to grow and invest, creating maximum joy at minimum cost. Just look at our 80,000+ colleagues across 450+ stores covering many markets globally, all leaving their mark. Primark London is growing. Are you looking for a people first culture where you can work with impact? We are looking for exceptional leaders like yourself to come and take real accountability and ownership. We give our manager's freedom within a framework, which means you can shape your team's development and encourage a fast, efficient, enjoyable customer experience. What you'll do At Primark we do retail our way so here is a taste of what you can expect in the role: Responsibility for the store and the autonomy to make decisions to deliver a great commercial return. Drive continuous improvement and maintain a forward thinking approach to deliver strategic goals in store. Focus on your vision and direction and act as a role model for your store team. Inspire your team to drive their own development and support their training needs. Engage with your high performing team to create a culture that is a great place to work providing great customer experience. Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people. What you'll bring Inspiring the team to deliver an amazing customer journey requires a charismatic and ambitious individual to take the reins. Here's what we need from you: Experienced leader with excellent communication and interpersonal skills. Driver of performance through commercial awareness and industry knowledge. Discover the potential of your management team and push them to create unique and unrivalled in store experiences. Effect positive change through impactful actions. Excited? Good. Because it's energising to put your skills to work in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to make an impact as a Store Manager and be welcomed to the wide world of Primark. THIS IS RETAIL OUR WAY! APPLY NOW & PLEASE UPLOAD YOUR CV. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at .
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Hours per week: 6am till 12pm also there is an additional 10p per hour for using your own phone for company applications We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You'll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Your key responsibilities Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas). Managing staff rotas, holiday requests, site audits and recruiting new employees where required. Identify any training needs on site, conduct the training where possible and keep appropriate records of training completed on site. Involvement with investigation matters such as personal accidents or potential disciplinary investigations. Responsibility for monitoring cleaning products on site, maintaining stock levels and submitting orders as required in line with agreed site budgets. The ideal candidate You must have right to work in the UK. Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable. Experience in staffing, rotas, training, and basic HR compliance. Excellent customer service skills. Able to work to deadlines and prioritise as well as being flexible with working hours and days. Why join OCS? OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. We believe in investing in our colleague's futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Our values are Trust, Respect, Unity and Empowerment - they're TRUE. Guided by these values and principles, we're on a mission to make people and places the best they can be, this includes our TRUE start Awards. We now have over 600 live apprenticeships in the UK & Ireland - with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications! Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts) How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Nov 21, 2025
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Hours per week: 6am till 12pm also there is an additional 10p per hour for using your own phone for company applications We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You'll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Your key responsibilities Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas). Managing staff rotas, holiday requests, site audits and recruiting new employees where required. Identify any training needs on site, conduct the training where possible and keep appropriate records of training completed on site. Involvement with investigation matters such as personal accidents or potential disciplinary investigations. Responsibility for monitoring cleaning products on site, maintaining stock levels and submitting orders as required in line with agreed site budgets. The ideal candidate You must have right to work in the UK. Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable. Experience in staffing, rotas, training, and basic HR compliance. Excellent customer service skills. Able to work to deadlines and prioritise as well as being flexible with working hours and days. Why join OCS? OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. We believe in investing in our colleague's futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Our values are Trust, Respect, Unity and Empowerment - they're TRUE. Guided by these values and principles, we're on a mission to make people and places the best they can be, this includes our TRUE start Awards. We now have over 600 live apprenticeships in the UK & Ireland - with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications! Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts) How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Hours per week: start 06.00 to 12.00 We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You'll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Your key responsibilities will include, but are not limited to: Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas). Managing staff rotas, holiday requests, site audits and recruiting new employees where required. Identify any training needs on site, conduct the training where possible and keep appropriate records of training completed on site. Involvement with investigation matters such as personal accidents or potential disciplinary investigations. Responsibility for monitoring cleaning products on site, maintaining stock levels and submitting orders as required in line with agreed site budgets. The ideal candidate should meet the following criteria: You must have right to work in the UK. Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable. Experience in staffing, rotas, training, and basic HR compliance. Excellent customer service skills. Able to work to deadlines and prioritise as well as being flexible with working hours and days. Why join OCS? OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. We believe in investing in our colleague's futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Our values are Trust, Respect, Unity and Empowerment - they're TRUE. Guided by these values and principles, we're on a mission to make people and places the best they can be, this includes our TRUE start Awards. We now have over 600 live apprenticeships in the UK & Ireland - with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications! Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts) WAGESTREAM IS CONTRACT SPECIFIC How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Nov 21, 2025
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Hours per week: start 06.00 to 12.00 We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You'll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Your key responsibilities will include, but are not limited to: Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas). Managing staff rotas, holiday requests, site audits and recruiting new employees where required. Identify any training needs on site, conduct the training where possible and keep appropriate records of training completed on site. Involvement with investigation matters such as personal accidents or potential disciplinary investigations. Responsibility for monitoring cleaning products on site, maintaining stock levels and submitting orders as required in line with agreed site budgets. The ideal candidate should meet the following criteria: You must have right to work in the UK. Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable. Experience in staffing, rotas, training, and basic HR compliance. Excellent customer service skills. Able to work to deadlines and prioritise as well as being flexible with working hours and days. Why join OCS? OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. We believe in investing in our colleague's futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Our values are Trust, Respect, Unity and Empowerment - they're TRUE. Guided by these values and principles, we're on a mission to make people and places the best they can be, this includes our TRUE start Awards. We now have over 600 live apprenticeships in the UK & Ireland - with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications! Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts) WAGESTREAM IS CONTRACT SPECIFIC How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
What You'll Be Doing Motivate and inspire a team of Goods In colleagues The safe unloading and administration of all stock received in Store Safe, timely and efficient instore storage/distribution of stock Keyholding and Duty Management The contracted hours for this role are 37 or more. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount- Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme- Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave- Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay- Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast- Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development- Learn, grow, and take your career to the next level. Refer a Friend Bonus- Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme- We match every 1% above the statutory 5% that you contribute. EarlyPay- Access your earned wages before payday when you need them. Profit-Based Bonus Scheme- We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme- Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts- Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan- We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme- Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance- Protection for your loved ones should the unexpected happen. Gym Discounts- Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme- Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to earth individuals who bring a positive, team first attitude to everything they do! We're a well established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Nov 18, 2025
Full time
What You'll Be Doing Motivate and inspire a team of Goods In colleagues The safe unloading and administration of all stock received in Store Safe, timely and efficient instore storage/distribution of stock Keyholding and Duty Management The contracted hours for this role are 37 or more. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount- Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme- Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave- Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay- Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast- Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development- Learn, grow, and take your career to the next level. Refer a Friend Bonus- Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme- We match every 1% above the statutory 5% that you contribute. EarlyPay- Access your earned wages before payday when you need them. Profit-Based Bonus Scheme- We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme- Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts- Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan- We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme- Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance- Protection for your loved ones should the unexpected happen. Gym Discounts- Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme- Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to earth individuals who bring a positive, team first attitude to everything they do! We're a well established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people-first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Because here, you're not just running a restaurant as a General Manager - you're becoming part of a story, a culture, and a team that lifts each other up. Here's what we offer: Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly-cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too You'll thrive here as a General Manager if you: Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Take full ownership - of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Are detail-obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Understand the business side - with a solid handle on financials Above all, you care. About your team. About your guests. And about doing things the right way. Ready to lead something special? Ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
Nov 16, 2025
Full time
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people-first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Because here, you're not just running a restaurant as a General Manager - you're becoming part of a story, a culture, and a team that lifts each other up. Here's what we offer: Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly-cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too You'll thrive here as a General Manager if you: Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Take full ownership - of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Are detail-obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Understand the business side - with a solid handle on financials Above all, you care. About your team. About your guests. And about doing things the right way. Ready to lead something special? Ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to join our team - T&C's apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities - "Hotel specific" Free Car Parking - "Hotel specific" Stays in our hotels at discounted prices or Even free stays in our hotels as one of our rewards & recognition incentives, Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships - T&C's apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willingness to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Experience of managing people and developing people Previous experience of managing a department and Profit and Loss account Excellent leadership, interpersonal and communication skills Ability to work morning, afternoon/evening, and weekends Deliver exceptional customer experiences all the time Front Office supervisory experience in the hotel, leisure, and/or retail sector High level of commercial awareness and sales capabilities Familiar with Property Management Systems On Q Have branded hotel experience, who has rooms & F&B experience Is the Front Office Manager role for you for you, do you have you the skill set and experience to take on this role? Then what's stopping you? Klarent Hospitality are recruiting for a Front Office Manager We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. The Role: Oversee the entire Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities - Set departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Monitor staffing levels to meet cover business demands Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Front Office team
Nov 15, 2025
Full time
Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to join our team - T&C's apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities - "Hotel specific" Free Car Parking - "Hotel specific" Stays in our hotels at discounted prices or Even free stays in our hotels as one of our rewards & recognition incentives, Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships - T&C's apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willingness to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Experience of managing people and developing people Previous experience of managing a department and Profit and Loss account Excellent leadership, interpersonal and communication skills Ability to work morning, afternoon/evening, and weekends Deliver exceptional customer experiences all the time Front Office supervisory experience in the hotel, leisure, and/or retail sector High level of commercial awareness and sales capabilities Familiar with Property Management Systems On Q Have branded hotel experience, who has rooms & F&B experience Is the Front Office Manager role for you for you, do you have you the skill set and experience to take on this role? Then what's stopping you? Klarent Hospitality are recruiting for a Front Office Manager We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. The Role: Oversee the entire Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities - Set departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Monitor staffing levels to meet cover business demands Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Front Office team
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. As a General Manager, you'll be rewarded with a competitive salary of £33,000 p.a. and enjoy: Colleague discount - up to 50% Help at Hand - which includes access to digital GPs, 24/7 helpline for you & family Friends & Family discount 20% (T&C apply, not all brands included) Wellbeing support through Retail Trust and family-friendly leave Variety of networks to support you, Neurodiversity, LGBTQ+ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational leader to lead our team at Starbucks. You'll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence. Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills. Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back. Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit. Lead and build your team's knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews. Ensure the unit is in line with the guidance provided by internal systems. Build strong stakeholder management and trusted relationships and with our clients and partners. The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work. SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Nov 15, 2025
Full time
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. As a General Manager, you'll be rewarded with a competitive salary of £33,000 p.a. and enjoy: Colleague discount - up to 50% Help at Hand - which includes access to digital GPs, 24/7 helpline for you & family Friends & Family discount 20% (T&C apply, not all brands included) Wellbeing support through Retail Trust and family-friendly leave Variety of networks to support you, Neurodiversity, LGBTQ+ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational leader to lead our team at Starbucks. You'll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence. Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills. Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back. Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit. Lead and build your team's knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews. Ensure the unit is in line with the guidance provided by internal systems. Build strong stakeholder management and trusted relationships and with our clients and partners. The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work. SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
# Operations Manager Job IntroductionAs the Operations Manager, you will be overseeing catering operations for a region of Primary & Secondary school contracts within Northampton, Oxford and Nottingham. Reporting to the Senior Operations Manager, you will be responsible for leading our teams in delivering the highest quality food and service, as well as having the creative flair, originality and ability to make a stir in the school catering industry. Role Responsibility Ensure that all services are adhered to, delivered, and, where possible, enhanced to meet and exceed the clients', customers and company expectations Managing the teams to ensure a consistently fantastic dining experience for students and staff in line with company standards Providing outstanding support and guidance to your teams Continually review the performance of each contract and its profitability Ensure costs are controlled whilst ensuring the highest level of service quality and delivery Food is of the highest standard and in line with the current high street trends Manage and support the development, progress and performance of all line reporting managers Support the sales function in retaining and obtaining new business Compliance with all Health & Safety and Hygiene procedures and standards The Ideal CandidateWe are looking for somebody who shares our passion for maintaining the highest standards of food and service for our customers, along with the following: Previous experience in managing and developing teams, preferably in the catering industry A natural positive leader who can demonstrate great teamwork Client relationship management experience Excellent stakeholder management, both internally and externally Experience dealing with HR matters, ie grievances & performance Sound IT knowledge and experience in using different programmes Full clean driving licence Package DescriptionFirstly, we give our teams the time, freedom and tools they need to ensure pride in what they are doing each day! Monday to Friday working - no more weekends! The option of a company car or a monthly cash allowance Private health care and life insurance 25 days holiday + bank holidays + a day off for your birthday! (as well as the option to be part of a buy/sell holiday scheme!) High street discounts and cashback! Working with schools around the LOCATION area Working for a fast-growing company that would like you to grow with them A dedicated L&D team to support you in developing your skills, including apprenticeships and training courses that are available for everyone. We expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, and an enhanced DBS disclosure will be sought by the company. Please also note that it may be necessary for this role to be removed before the closing date due to the volume of applications we receive. About the CompanyWe are a school catering company that loves food, encourages a community spirit, and has a mission to put pride back into school kitchens across the UK.We have an amazing team that we value greatly. There is an expert for everything with a diverse range of skills and abilities who all share our common goal of creating a stir in education catering.We continually maintain high standards both in terms of the food we serve and the management and safety of our kitchens, which is driven by our committed team. Our on-site teams receive regular support and training, which means they have the right skills to deliver the standards and performance that we expect.We are looking for people with the creative initiative to grow with us and offer exciting opportunities that will attract the big thinkers and bold movers. If you think this is you, we'd love to hear from you. Operations Manager Salary £48,000 - £50,000 per annum Annual Job Reference JGT/TP/76/6729 Contract Type Full Time Closing Date 06 November, 2025 Job Category Unit Level Business Unit Stir Food Ltd Location Northampton, Oxford, Nottingham, United Kingdom 07 October, 2025
Nov 11, 2025
Full time
# Operations Manager Job IntroductionAs the Operations Manager, you will be overseeing catering operations for a region of Primary & Secondary school contracts within Northampton, Oxford and Nottingham. Reporting to the Senior Operations Manager, you will be responsible for leading our teams in delivering the highest quality food and service, as well as having the creative flair, originality and ability to make a stir in the school catering industry. Role Responsibility Ensure that all services are adhered to, delivered, and, where possible, enhanced to meet and exceed the clients', customers and company expectations Managing the teams to ensure a consistently fantastic dining experience for students and staff in line with company standards Providing outstanding support and guidance to your teams Continually review the performance of each contract and its profitability Ensure costs are controlled whilst ensuring the highest level of service quality and delivery Food is of the highest standard and in line with the current high street trends Manage and support the development, progress and performance of all line reporting managers Support the sales function in retaining and obtaining new business Compliance with all Health & Safety and Hygiene procedures and standards The Ideal CandidateWe are looking for somebody who shares our passion for maintaining the highest standards of food and service for our customers, along with the following: Previous experience in managing and developing teams, preferably in the catering industry A natural positive leader who can demonstrate great teamwork Client relationship management experience Excellent stakeholder management, both internally and externally Experience dealing with HR matters, ie grievances & performance Sound IT knowledge and experience in using different programmes Full clean driving licence Package DescriptionFirstly, we give our teams the time, freedom and tools they need to ensure pride in what they are doing each day! Monday to Friday working - no more weekends! The option of a company car or a monthly cash allowance Private health care and life insurance 25 days holiday + bank holidays + a day off for your birthday! (as well as the option to be part of a buy/sell holiday scheme!) High street discounts and cashback! Working with schools around the LOCATION area Working for a fast-growing company that would like you to grow with them A dedicated L&D team to support you in developing your skills, including apprenticeships and training courses that are available for everyone. We expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, and an enhanced DBS disclosure will be sought by the company. Please also note that it may be necessary for this role to be removed before the closing date due to the volume of applications we receive. About the CompanyWe are a school catering company that loves food, encourages a community spirit, and has a mission to put pride back into school kitchens across the UK.We have an amazing team that we value greatly. There is an expert for everything with a diverse range of skills and abilities who all share our common goal of creating a stir in education catering.We continually maintain high standards both in terms of the food we serve and the management and safety of our kitchens, which is driven by our committed team. Our on-site teams receive regular support and training, which means they have the right skills to deliver the standards and performance that we expect.We are looking for people with the creative initiative to grow with us and offer exciting opportunities that will attract the big thinkers and bold movers. If you think this is you, we'd love to hear from you. Operations Manager Salary £48,000 - £50,000 per annum Annual Job Reference JGT/TP/76/6729 Contract Type Full Time Closing Date 06 November, 2025 Job Category Unit Level Business Unit Stir Food Ltd Location Northampton, Oxford, Nottingham, United Kingdom 07 October, 2025
# Operations Manager Job IntroductionAs the Operations Manager, you will be overseeing catering operations for a region of Primary & Secondary school contracts within Northampton, Oxford and Nottingham. Reporting to the Senior Operations Manager, you will be responsible for leading our teams in delivering the highest quality food and service, as well as having the creative flair, originality and ability to make a stir in the school catering industry. Role Responsibility Ensure that all services are adhered to, delivered, and, where possible, enhanced to meet and exceed the clients', customers and company expectations Managing the teams to ensure a consistently fantastic dining experience for students and staff in line with company standards Providing outstanding support and guidance to your teams Continually review the performance of each contract and its profitability Ensure costs are controlled whilst ensuring the highest level of service quality and delivery Food is of the highest standard and in line with the current high street trends Manage and support the development, progress and performance of all line reporting managers Support the sales function in retaining and obtaining new business Compliance with all Health & Safety and Hygiene procedures and standards The Ideal CandidateWe are looking for somebody who shares our passion for maintaining the highest standards of food and service for our customers, along with the following: Previous experience in managing and developing teams, preferably in the catering industry A natural positive leader who can demonstrate great teamwork Client relationship management experience Excellent stakeholder management, both internally and externally Experience dealing with HR matters, ie grievances & performance Sound IT knowledge and experience in using different programmes Full clean driving licence Package DescriptionFirstly, we give our teams the time, freedom and tools they need to ensure pride in what they are doing each day! Monday to Friday working - no more weekends! The option of a company car or a monthly cash allowance Private health care and life insurance 25 days holiday + bank holidays + a day off for your birthday! (as well as the option to be part of a buy/sell holiday scheme!) High street discounts and cashback! Working with schools around the LOCATION area Working for a fast-growing company that would like you to grow with them A dedicated L&D team to support you in developing your skills, including apprenticeships and training courses that are available for everyone. We expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, and an enhanced DBS disclosure will be sought by the company. Please also note that it may be necessary for this role to be removed before the closing date due to the volume of applications we receive. About the CompanyWe are a school catering company that loves food, encourages a community spirit, and has a mission to put pride back into school kitchens across the UK.We have an amazing team that we value greatly. There is an expert for everything with a diverse range of skills and abilities who all share our common goal of creating a stir in education catering.We continually maintain high standards both in terms of the food we serve and the management and safety of our kitchens, which is driven by our committed team. Our on-site teams receive regular support and training, which means they have the right skills to deliver the standards and performance that we expect.We are looking for people with the creative initiative to grow with us and offer exciting opportunities that will attract the big thinkers and bold movers. If you think this is you, we'd love to hear from you. Operations Manager Salary £48,000 - £50,000 per annum Annual Job Reference JGT/TP/76/6729 Contract Type Full Time Closing Date 06 November, 2025 Job Category Unit Level Business Unit Stir Food Ltd Location Northampton, Oxford, Nottingham, United Kingdom 07 October, 2025
Nov 11, 2025
Full time
# Operations Manager Job IntroductionAs the Operations Manager, you will be overseeing catering operations for a region of Primary & Secondary school contracts within Northampton, Oxford and Nottingham. Reporting to the Senior Operations Manager, you will be responsible for leading our teams in delivering the highest quality food and service, as well as having the creative flair, originality and ability to make a stir in the school catering industry. Role Responsibility Ensure that all services are adhered to, delivered, and, where possible, enhanced to meet and exceed the clients', customers and company expectations Managing the teams to ensure a consistently fantastic dining experience for students and staff in line with company standards Providing outstanding support and guidance to your teams Continually review the performance of each contract and its profitability Ensure costs are controlled whilst ensuring the highest level of service quality and delivery Food is of the highest standard and in line with the current high street trends Manage and support the development, progress and performance of all line reporting managers Support the sales function in retaining and obtaining new business Compliance with all Health & Safety and Hygiene procedures and standards The Ideal CandidateWe are looking for somebody who shares our passion for maintaining the highest standards of food and service for our customers, along with the following: Previous experience in managing and developing teams, preferably in the catering industry A natural positive leader who can demonstrate great teamwork Client relationship management experience Excellent stakeholder management, both internally and externally Experience dealing with HR matters, ie grievances & performance Sound IT knowledge and experience in using different programmes Full clean driving licence Package DescriptionFirstly, we give our teams the time, freedom and tools they need to ensure pride in what they are doing each day! Monday to Friday working - no more weekends! The option of a company car or a monthly cash allowance Private health care and life insurance 25 days holiday + bank holidays + a day off for your birthday! (as well as the option to be part of a buy/sell holiday scheme!) High street discounts and cashback! Working with schools around the LOCATION area Working for a fast-growing company that would like you to grow with them A dedicated L&D team to support you in developing your skills, including apprenticeships and training courses that are available for everyone. We expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, and an enhanced DBS disclosure will be sought by the company. Please also note that it may be necessary for this role to be removed before the closing date due to the volume of applications we receive. About the CompanyWe are a school catering company that loves food, encourages a community spirit, and has a mission to put pride back into school kitchens across the UK.We have an amazing team that we value greatly. There is an expert for everything with a diverse range of skills and abilities who all share our common goal of creating a stir in education catering.We continually maintain high standards both in terms of the food we serve and the management and safety of our kitchens, which is driven by our committed team. Our on-site teams receive regular support and training, which means they have the right skills to deliver the standards and performance that we expect.We are looking for people with the creative initiative to grow with us and offer exciting opportunities that will attract the big thinkers and bold movers. If you think this is you, we'd love to hear from you. Operations Manager Salary £48,000 - £50,000 per annum Annual Job Reference JGT/TP/76/6729 Contract Type Full Time Closing Date 06 November, 2025 Job Category Unit Level Business Unit Stir Food Ltd Location Northampton, Oxford, Nottingham, United Kingdom 07 October, 2025
STORE MANAGER Location: Primark Swansea. Salary: £competitive + car allowance + bonus + medical cover (with 33 days annual leave & pension) Contract: Full-Time Permanent, 5 days out of 7 BECAUSE YOU'RE ALL ABOUT PEOPLE A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 70,000+ colleagues across 430+ stores covering many markets globally, all leaving their mark. Our colleagues are the heart of everything we do - we're caring, dynamic and we succeed together. The Store Manager role is at the forefront of this, leading a team of passionate people, exceeding sales, and transforming retail for your store. What you'll do At Primark we do retail our way so here is a taste of what you can expect in the role: • Responsibility for the store and the autonomy to make decisions to deliver a great commercial return. • Drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. • Focus on your vision and direction and act as a role model for your store team. • Inspire your team to drive their own development and support their training needs. • Engage with your high performing team to create a culture that is a great place to work providing great customer experience. • Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people. What you'll bring Inspiring the team to deliver an amazing customer journey requires a charismatic and ambitious individual to take the reins. Here's what we need from you: • Experienced leader with excellent communication and interpersonal skills. • Driver of performance through commercial awareness and industry knowledge. • Discover the potential of your management team and push them to create unique and unrivalled in-store experiences. • Effect positive change through impactful actions. Excited? Good. Because it's energising to put your skills to work in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to make an impact as a Store Manager and be welcomed to the wide world of Primark. THIS IS RETAIL OUR WAY! APPLY NOW. Our fashion isn't one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at
Nov 11, 2025
Full time
STORE MANAGER Location: Primark Swansea. Salary: £competitive + car allowance + bonus + medical cover (with 33 days annual leave & pension) Contract: Full-Time Permanent, 5 days out of 7 BECAUSE YOU'RE ALL ABOUT PEOPLE A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 70,000+ colleagues across 430+ stores covering many markets globally, all leaving their mark. Our colleagues are the heart of everything we do - we're caring, dynamic and we succeed together. The Store Manager role is at the forefront of this, leading a team of passionate people, exceeding sales, and transforming retail for your store. What you'll do At Primark we do retail our way so here is a taste of what you can expect in the role: • Responsibility for the store and the autonomy to make decisions to deliver a great commercial return. • Drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. • Focus on your vision and direction and act as a role model for your store team. • Inspire your team to drive their own development and support their training needs. • Engage with your high performing team to create a culture that is a great place to work providing great customer experience. • Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people. What you'll bring Inspiring the team to deliver an amazing customer journey requires a charismatic and ambitious individual to take the reins. Here's what we need from you: • Experienced leader with excellent communication and interpersonal skills. • Driver of performance through commercial awareness and industry knowledge. • Discover the potential of your management team and push them to create unique and unrivalled in-store experiences. • Effect positive change through impactful actions. Excited? Good. Because it's energising to put your skills to work in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to make an impact as a Store Manager and be welcomed to the wide world of Primark. THIS IS RETAIL OUR WAY! APPLY NOW. Our fashion isn't one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at
Fantastic Opportunity to join our growing team We have an exciting opportunity for a GP to join our forward thinking, supportive, family friendly training practice. How we support our team: Regular clinical mentoring with senior GPs Forward thinking innovative leadership team - always looking to improve and interested in new models of care. We will support your ideas for quality and service improvement. Close working with our PCN and its Wellbeing Hub to provide support for non-urgent or non-medical needs like medication review, social prescribing, care coordination, mental health support. Are you interested in developing your leadership skills? Senior members of the Practice and PCN Leadership Team heavily involved and experienced in local and system NHS leadership and very willing to share knowledge and offer support to your development. CQC outstanding practice. High levels of patient satisfaction and positive feedback. Very active and supportive PPG. We are looking for doctors with a view to a long term relationship as part of our practice team. INTERESTED? PLEASE CONTACT US TO COME AND VISIT. WE WOULD WELCOME INTERESTED APPLICANTS TO COME AND MEET PARTNERS AND OUR TEAM IN PERSON. Main duties of the job The post holder will carry out all the duties reasonably expected of an NHS general practitioner using the standards expected by the GMC and RCGP in line with appropriate national and/or local guidelines. We would love you to be an enthusiastic and forward thinking clinician who loves general practice and wants to provide the highest standards of care for all registered and temporary patients. We operation from purpose built modern premises which incorporate our community teams with whom we enjoy a fantastic close working relationship. Flexible working arrangements would be considered. We require anywhere between 6-8 sessions (including CPD) but we are very flexible. We are looking for doctors with a view to a long term relationship as part of our practice team. About us Our Vision"To be a high performing practice for patient experience & clinical outcomes" Our Mission "To provide high quality medical care, including appropriate health promotion and disease prevention activity, to all patients registered at our practice" Our Values: Caring; Quality; Integrity; Respect; Teamwork We are a large, friendly team with 4 Partner GPs & 1 Non-Clinical Business Partner; 3 salaried GP's; 1 GP Reg; 2 Advanced Nurse Practitioners, 3 x Clinical Pharmacist, 5 x Practice Nurse Manager, 5 Practice Nurses, Mental Health Practitioner, 1 x Nurse Associate, HCA, GP Assistant and highly skilled Management and Administration teams. We are passionate about staff health and wellbeing and working together as a team. If you share our passion for the NHS; believe in and value quality patient care, we would be delighted to hear from you. Long established training and teaching of medical students, GP registrars, student nurses and business administration apprenticeships. Opportunity to become involved in supervision and education Competitive salary commensurate with experience Admin light practice, fully supported with a large highly skilled administration and clerical team Equal opportunities employer Job responsibilities Job Summary: Our large, busy GP Practice requires an enthusiastic and motivated GP to join our team. The applicant must possess excellent communication skills along with a professional manner, have the ability to work well as a member of a team and effectively managed their own time and workload. Clinical responsibilities of the role are: In accordance with the Practice rota, as agreed, the post holder will make him/herself available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing electronic and paper prescriptions, dealing with prescription queries, paperwork and correspondence to the desired quality and in a timely fashion Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assess the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness In consultation with patients and in line with current Practice disease management protocols, develop care plans for health Provide counselling and health education Admit or discharge patients to and from the caseload and referring to other care providers as appropriate Record clear and contemporaneous consultation notes to agreed standards Collect data for audit purposes Compile and issue computer-generated acute and repeat prescriptions Prescribe in accordance with the Practice Prescribing policy whenever this is clinically appropriate In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care Professional responsibilities of the role are: To maintain full registration with the GMC and with a recognised medical defence organisation approved by the partners To maintain full registration on the NHSE approved doctors list To maintain full accurate and contemporaneous records of activities both written and computerised as applicable to an agreed standard. The practice has a paperless approach and as such the computer records form the main record of all interactions with patients To promote good communications within the multi-disciplinary team To maintain and update professional knowledge in line with the Clinical Governance Plan / Quality and Outcomes Framework, The Practice Development Plan and your own Personal Development Plan To participate in educational programmes within the Practice To participate in GP appraisal To maintain standards of conduct and dress to maintain public confidence To maintain confidentiality in all areas at all times Administrative and miscellaneous responsibilities of the role are: To ensure that any in house audit and requirements are achieved e.g. QOF prompts are actioned To complete all statutory and other paperwork / data entry both for medico-legal purposes To record all clinical activity and health promotion data in the Practice computer system To maintain good lines of communication with the partners and the practice management To promptly notify the Management team of an absence To book annual leave via the Management team and to provide reasonable help/cover for colleagues absence or leave To observe health and safety rules as outlines in the Practice Health and Safety policy Awareness of and compliance with all relevant practice policies and procedures A commitment to life-long learning and audit to ensure evidence-based best practice Contribute to evaluation/audit and clinical standard setting within the organisation Attend and contribute weekly clinical meeting, quarterly team meetings and ad hoc training session organised by the Practice or other agencies, where appropriate. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. To work in accordance of all practice written protocols Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: . click apply for full job details
Nov 11, 2025
Full time
Fantastic Opportunity to join our growing team We have an exciting opportunity for a GP to join our forward thinking, supportive, family friendly training practice. How we support our team: Regular clinical mentoring with senior GPs Forward thinking innovative leadership team - always looking to improve and interested in new models of care. We will support your ideas for quality and service improvement. Close working with our PCN and its Wellbeing Hub to provide support for non-urgent or non-medical needs like medication review, social prescribing, care coordination, mental health support. Are you interested in developing your leadership skills? Senior members of the Practice and PCN Leadership Team heavily involved and experienced in local and system NHS leadership and very willing to share knowledge and offer support to your development. CQC outstanding practice. High levels of patient satisfaction and positive feedback. Very active and supportive PPG. We are looking for doctors with a view to a long term relationship as part of our practice team. INTERESTED? PLEASE CONTACT US TO COME AND VISIT. WE WOULD WELCOME INTERESTED APPLICANTS TO COME AND MEET PARTNERS AND OUR TEAM IN PERSON. Main duties of the job The post holder will carry out all the duties reasonably expected of an NHS general practitioner using the standards expected by the GMC and RCGP in line with appropriate national and/or local guidelines. We would love you to be an enthusiastic and forward thinking clinician who loves general practice and wants to provide the highest standards of care for all registered and temporary patients. We operation from purpose built modern premises which incorporate our community teams with whom we enjoy a fantastic close working relationship. Flexible working arrangements would be considered. We require anywhere between 6-8 sessions (including CPD) but we are very flexible. We are looking for doctors with a view to a long term relationship as part of our practice team. About us Our Vision"To be a high performing practice for patient experience & clinical outcomes" Our Mission "To provide high quality medical care, including appropriate health promotion and disease prevention activity, to all patients registered at our practice" Our Values: Caring; Quality; Integrity; Respect; Teamwork We are a large, friendly team with 4 Partner GPs & 1 Non-Clinical Business Partner; 3 salaried GP's; 1 GP Reg; 2 Advanced Nurse Practitioners, 3 x Clinical Pharmacist, 5 x Practice Nurse Manager, 5 Practice Nurses, Mental Health Practitioner, 1 x Nurse Associate, HCA, GP Assistant and highly skilled Management and Administration teams. We are passionate about staff health and wellbeing and working together as a team. If you share our passion for the NHS; believe in and value quality patient care, we would be delighted to hear from you. Long established training and teaching of medical students, GP registrars, student nurses and business administration apprenticeships. Opportunity to become involved in supervision and education Competitive salary commensurate with experience Admin light practice, fully supported with a large highly skilled administration and clerical team Equal opportunities employer Job responsibilities Job Summary: Our large, busy GP Practice requires an enthusiastic and motivated GP to join our team. The applicant must possess excellent communication skills along with a professional manner, have the ability to work well as a member of a team and effectively managed their own time and workload. Clinical responsibilities of the role are: In accordance with the Practice rota, as agreed, the post holder will make him/herself available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing electronic and paper prescriptions, dealing with prescription queries, paperwork and correspondence to the desired quality and in a timely fashion Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assess the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness In consultation with patients and in line with current Practice disease management protocols, develop care plans for health Provide counselling and health education Admit or discharge patients to and from the caseload and referring to other care providers as appropriate Record clear and contemporaneous consultation notes to agreed standards Collect data for audit purposes Compile and issue computer-generated acute and repeat prescriptions Prescribe in accordance with the Practice Prescribing policy whenever this is clinically appropriate In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care Professional responsibilities of the role are: To maintain full registration with the GMC and with a recognised medical defence organisation approved by the partners To maintain full registration on the NHSE approved doctors list To maintain full accurate and contemporaneous records of activities both written and computerised as applicable to an agreed standard. The practice has a paperless approach and as such the computer records form the main record of all interactions with patients To promote good communications within the multi-disciplinary team To maintain and update professional knowledge in line with the Clinical Governance Plan / Quality and Outcomes Framework, The Practice Development Plan and your own Personal Development Plan To participate in educational programmes within the Practice To participate in GP appraisal To maintain standards of conduct and dress to maintain public confidence To maintain confidentiality in all areas at all times Administrative and miscellaneous responsibilities of the role are: To ensure that any in house audit and requirements are achieved e.g. QOF prompts are actioned To complete all statutory and other paperwork / data entry both for medico-legal purposes To record all clinical activity and health promotion data in the Practice computer system To maintain good lines of communication with the partners and the practice management To promptly notify the Management team of an absence To book annual leave via the Management team and to provide reasonable help/cover for colleagues absence or leave To observe health and safety rules as outlines in the Practice Health and Safety policy Awareness of and compliance with all relevant practice policies and procedures A commitment to life-long learning and audit to ensure evidence-based best practice Contribute to evaluation/audit and clinical standard setting within the organisation Attend and contribute weekly clinical meeting, quarterly team meetings and ad hoc training session organised by the Practice or other agencies, where appropriate. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. To work in accordance of all practice written protocols Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: . click apply for full job details
Learning & Development Business Partner Belfast/Holywood Hybrid working available Are you passionate about helping people and organisations reach their full potential? We're delighted to be partnering with a respected organisation within the public services sector to recruit an experienced Learning & Development Business Partner. This is an exciting opportunity for an ambitious L&D professional to play a pivotal role in shaping and delivering a forward-thinking People Strategy, supporting a diverse workforce through impactful development initiatives and continuous learning opportunities. The Role Reporting to the Learning, Development & Engagement Manager, you'll take ownership of delivering a proactive and innovative L&D function across the organisation. You'll be instrumental in ensuring teams have the skills, knowledge and capability to deliver on strategic objectives and organisational goals. This is a broad and hands on role, offering involvement across the full training cycle - from needs analysis and design, through to delivery, evaluation and continuous improvement. Key Responsibilities Support the delivery of the organisation's internal Learning Academy, driving personal and business performance. Design, deliver and evaluate learning programmes including internships, apprenticeships, graduate and induction programmes. Collaborate with managers and HR Business Partners to identify training needs and develop tailored learning solutions. Monitor and report on L&D compliance and training completion, producing insights and improvement plans. Lead on the implementation of onboarding, induction and career pathways for staff. Coordinate apprenticeship programmes and relationships with external training providers. Contribute to wellbeing and engagement initiatives in partnership with HR colleagues. Support continuous improvement across learning systems, communications and service delivery. Deputise for the Learning, Development & Engagement Manager where required. About You You'll bring enthusiasm, creativity and a genuine passion for learning. You'll be confident in partnering with stakeholders across all levels of the organisation and experienced in delivering meaningful, measurable learning outcomes. Essential Criteria: Degree (Level 6) in HR or a Business related discipline and at least 2 years' L&D experience - or 4+ years' recent experience in an L&D role. Proven experience in learning needs analysis, design/delivery of training, and programme evaluation. Demonstrated success delivering service improvements within an HR or L&D function. Strong IT skills including PowerPoint, Excel, Word and Outlook. Full driving licence and access to transport (reasonable adjustments made where required). Desirable: CIPD Associate (or higher) membership. Personal attributes: Excellent communication and presentation skills. Strong organisational ability with attention to detail. Customer focused and solutions oriented mindset. Knowledge of current L&D best practice and trends. Why Apply? Opportunity to make a real impact in shaping organisational learning and development. Collaborative and supportive HR environment with strong leadership backing. Excellent work life balance with flexible working arrangements. Competitive salary and comprehensive benefits package. How to Apply For a confidential discussion about this opportunity, or to request a full job brief, please contact Emma Hall on or . All enquiries will be handled in the strictest confidence.
Nov 11, 2025
Full time
Learning & Development Business Partner Belfast/Holywood Hybrid working available Are you passionate about helping people and organisations reach their full potential? We're delighted to be partnering with a respected organisation within the public services sector to recruit an experienced Learning & Development Business Partner. This is an exciting opportunity for an ambitious L&D professional to play a pivotal role in shaping and delivering a forward-thinking People Strategy, supporting a diverse workforce through impactful development initiatives and continuous learning opportunities. The Role Reporting to the Learning, Development & Engagement Manager, you'll take ownership of delivering a proactive and innovative L&D function across the organisation. You'll be instrumental in ensuring teams have the skills, knowledge and capability to deliver on strategic objectives and organisational goals. This is a broad and hands on role, offering involvement across the full training cycle - from needs analysis and design, through to delivery, evaluation and continuous improvement. Key Responsibilities Support the delivery of the organisation's internal Learning Academy, driving personal and business performance. Design, deliver and evaluate learning programmes including internships, apprenticeships, graduate and induction programmes. Collaborate with managers and HR Business Partners to identify training needs and develop tailored learning solutions. Monitor and report on L&D compliance and training completion, producing insights and improvement plans. Lead on the implementation of onboarding, induction and career pathways for staff. Coordinate apprenticeship programmes and relationships with external training providers. Contribute to wellbeing and engagement initiatives in partnership with HR colleagues. Support continuous improvement across learning systems, communications and service delivery. Deputise for the Learning, Development & Engagement Manager where required. About You You'll bring enthusiasm, creativity and a genuine passion for learning. You'll be confident in partnering with stakeholders across all levels of the organisation and experienced in delivering meaningful, measurable learning outcomes. Essential Criteria: Degree (Level 6) in HR or a Business related discipline and at least 2 years' L&D experience - or 4+ years' recent experience in an L&D role. Proven experience in learning needs analysis, design/delivery of training, and programme evaluation. Demonstrated success delivering service improvements within an HR or L&D function. Strong IT skills including PowerPoint, Excel, Word and Outlook. Full driving licence and access to transport (reasonable adjustments made where required). Desirable: CIPD Associate (or higher) membership. Personal attributes: Excellent communication and presentation skills. Strong organisational ability with attention to detail. Customer focused and solutions oriented mindset. Knowledge of current L&D best practice and trends. Why Apply? Opportunity to make a real impact in shaping organisational learning and development. Collaborative and supportive HR environment with strong leadership backing. Excellent work life balance with flexible working arrangements. Competitive salary and comprehensive benefits package. How to Apply For a confidential discussion about this opportunity, or to request a full job brief, please contact Emma Hall on or . All enquiries will be handled in the strictest confidence.
# Operations Manager Job IntroductionAs the Operations Manager, you will be overseeing catering operations for a region of Primary & Secondary school contracts within Northampton, Oxford and Nottingham. Reporting to the Senior Operations Manager, you will be responsible for leading our teams in delivering the highest quality food and service, as well as having the creative flair, originality and ability to make a stir in the school catering industry. Role Responsibility Ensure that all services are adhered to, delivered, and, where possible, enhanced to meet and exceed the clients', customers and company expectations Managing the teams to ensure a consistently fantastic dining experience for students and staff in line with company standards Providing outstanding support and guidance to your teams Continually review the performance of each contract and its profitability Ensure costs are controlled whilst ensuring the highest level of service quality and delivery Food is of the highest standard and in line with the current high street trends Manage and support the development, progress and performance of all line reporting managers Support the sales function in retaining and obtaining new business Compliance with all Health & Safety and Hygiene procedures and standards The Ideal CandidateWe are looking for somebody who shares our passion for maintaining the highest standards of food and service for our customers, along with the following: Previous experience in managing and developing teams, preferably in the catering industry A natural positive leader who can demonstrate great teamwork Client relationship management experience Excellent stakeholder management, both internally and externally Experience dealing with HR matters, ie grievances & performance Sound IT knowledge and experience in using different programmes Full clean driving licence Package DescriptionFirstly, we give our teams the time, freedom and tools they need to ensure pride in what they are doing each day! Monday to Friday working - no more weekends! The option of a company car or a monthly cash allowance Private health care and life insurance 25 days holiday + bank holidays + a day off for your birthday! (as well as the option to be part of a buy/sell holiday scheme!) High street discounts and cashback! Working with schools around the LOCATION area Working for a fast-growing company that would like you to grow with them A dedicated L&D team to support you in developing your skills, including apprenticeships and training courses that are available for everyone. We expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, and an enhanced DBS disclosure will be sought by the company. Please also note that it may be necessary for this role to be removed before the closing date due to the volume of applications we receive. About the CompanyWe are a school catering company that loves food, encourages a community spirit, and has a mission to put pride back into school kitchens across the UK.We have an amazing team that we value greatly. There is an expert for everything with a diverse range of skills and abilities who all share our common goal of creating a stir in education catering.We continually maintain high standards both in terms of the food we serve and the management and safety of our kitchens, which is driven by our committed team. Our on-site teams receive regular support and training, which means they have the right skills to deliver the standards and performance that we expect.We are looking for people with the creative initiative to grow with us and offer exciting opportunities that will attract the big thinkers and bold movers. If you think this is you, we'd love to hear from you. Operations Manager Salary £48,000 - £50,000 per annum Annual Job Reference JGT/TP/76/6729 Contract Type Full Time Closing Date 06 November, 2025 Job Category Unit Level Business Unit Stir Food Ltd Location Northampton, Oxford, Nottingham, United Kingdom 07 October, 2025
Nov 11, 2025
Full time
# Operations Manager Job IntroductionAs the Operations Manager, you will be overseeing catering operations for a region of Primary & Secondary school contracts within Northampton, Oxford and Nottingham. Reporting to the Senior Operations Manager, you will be responsible for leading our teams in delivering the highest quality food and service, as well as having the creative flair, originality and ability to make a stir in the school catering industry. Role Responsibility Ensure that all services are adhered to, delivered, and, where possible, enhanced to meet and exceed the clients', customers and company expectations Managing the teams to ensure a consistently fantastic dining experience for students and staff in line with company standards Providing outstanding support and guidance to your teams Continually review the performance of each contract and its profitability Ensure costs are controlled whilst ensuring the highest level of service quality and delivery Food is of the highest standard and in line with the current high street trends Manage and support the development, progress and performance of all line reporting managers Support the sales function in retaining and obtaining new business Compliance with all Health & Safety and Hygiene procedures and standards The Ideal CandidateWe are looking for somebody who shares our passion for maintaining the highest standards of food and service for our customers, along with the following: Previous experience in managing and developing teams, preferably in the catering industry A natural positive leader who can demonstrate great teamwork Client relationship management experience Excellent stakeholder management, both internally and externally Experience dealing with HR matters, ie grievances & performance Sound IT knowledge and experience in using different programmes Full clean driving licence Package DescriptionFirstly, we give our teams the time, freedom and tools they need to ensure pride in what they are doing each day! Monday to Friday working - no more weekends! The option of a company car or a monthly cash allowance Private health care and life insurance 25 days holiday + bank holidays + a day off for your birthday! (as well as the option to be part of a buy/sell holiday scheme!) High street discounts and cashback! Working with schools around the LOCATION area Working for a fast-growing company that would like you to grow with them A dedicated L&D team to support you in developing your skills, including apprenticeships and training courses that are available for everyone. We expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, and an enhanced DBS disclosure will be sought by the company. Please also note that it may be necessary for this role to be removed before the closing date due to the volume of applications we receive. About the CompanyWe are a school catering company that loves food, encourages a community spirit, and has a mission to put pride back into school kitchens across the UK.We have an amazing team that we value greatly. There is an expert for everything with a diverse range of skills and abilities who all share our common goal of creating a stir in education catering.We continually maintain high standards both in terms of the food we serve and the management and safety of our kitchens, which is driven by our committed team. Our on-site teams receive regular support and training, which means they have the right skills to deliver the standards and performance that we expect.We are looking for people with the creative initiative to grow with us and offer exciting opportunities that will attract the big thinkers and bold movers. If you think this is you, we'd love to hear from you. Operations Manager Salary £48,000 - £50,000 per annum Annual Job Reference JGT/TP/76/6729 Contract Type Full Time Closing Date 06 November, 2025 Job Category Unit Level Business Unit Stir Food Ltd Location Northampton, Oxford, Nottingham, United Kingdom 07 October, 2025
We have an exciting opportunity for a Deputy General Manager to join us in Merseyside. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day >Provide input to the club's local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Nov 10, 2025
Full time
We have an exciting opportunity for a Deputy General Manager to join us in Merseyside. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day >Provide input to the club's local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
We have an exciting opportunity for a Deputy General Manager to join us in Merseyside. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Nov 07, 2025
Full time
We have an exciting opportunity for a Deputy General Manager to join us in Merseyside. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Head of Admissions OVERVIEW Head of Admissions will be responsible for growing the number of students in our school. This will be driven by delivering a distinctive, market leading and 'surprising and delightful' customer experience. They will need to establish and inculcate a sales culture and mindset throughout the school starting with the school leadership and admissions teams. Ensure the whole school understand their part in the organisation's growth strategy through clear communication and interpersonal relationships. Overall growth requires focus on both enrolments and retention of existing students. Hours, Salary & Benefits: Hours: Full time, year round, permanent, 8:00am - 4:00pm, 5 days per week. Means tested staff discount Complementary lunch during term time cooked on site by our inhouse chefs Access to the group's counselling scheme Personal accident at work cover Access to fully funded apprenticeships Discretionary Christmas stand down Opportunities for career development within the Wishford group of schools Job Description: Management of the admissions process: To act as a key brand ambassador for the school, understanding the local market, the value proposition of the school and by appreciating the needs of parents and pupils To take responsibility for all aspects of the school's admissions process nurturing enquirers, applicants and offer holders through to enrolment To ensure all digital enquiries are complemented by excellent follow up to provide a first-class service for prospective parents To take the lead on admissions events including personal tours, open mornings and other similar recruitment events To build relationships with feeder schools, estate agents, relocation agents, key partners, affiliates and influencers in the local community to drive enquiries as determined by the Marketing and Admissions strategy To manage the regular reporting and forecasting of data to support monthly commercial analysis In conjunction with the Head and the POD, set stretching annual enrolment target Regularly monitor feedback generated through various mediums (mystery shop, online chat, WhatsApp, Voice of the Parent admissions survey); and take action to improve the admissions service based on customer insight Work closely with the overseas recruitment team and ensure compliance on visas and immigration, regulatory inspections and reporting to the local authority Support school teams to ensure strategies are in place to support a positive flow of pupils at each transition point. Management of communications and events: To develop, plan and create content to promote the school through all relevant channels Plan and deliver dynamic social media activity To assist in the design of communication and promotional material e.g. Play Group Flyers, Reception Taster Events etc To create conversion communications and email campaigns for all stakeholders within the pipeline and school community To oversee stock of printed publications and merchandise. Events: To lead the organisation and management of internal and external events that promote the school to prospective parents such as open days and coffee mornings To capture photography and video of internal events that can be used in comms/social media. General: Support the Pod Marketing Managers with marketing activity for the school. Person Specification: Skills, Capabilities, Attributes: Be a nice person who is immediately likeable and can relate easily to others Enjoys and is energised by interacting with others Able to operate with autonomy and authority - should have good gravitas Excellent interpersonal and communication skills including the ability to deal with people on all levels with sensitivity, tact and diplomacy High level of numeracy and the ability to understand, manipulate and interrogate data to understand patterns, trends and gain commercial insight Ability to manage multiple stakeholders and work well within a team First class organisational and administrative skills Ability to remain calm under pressure and work to tight deadlines; systematic approach to tasks, with attention to detail Dedication to creating 'special moments' that exceed customer's expectations, that delight and surprise A keen eye for details and an interest in brand guardianship Confident and adept in use of Microsoft applications e.g. Word, Excel and various database systems Good levels of accuracy & attention to detail with own and others tasks Experience: Overall successful track record but with failures along the way Prior experience of managing direct customer contact ideally in sales and customer facing, serviced-based role, or sales Experience in use of customer database, customer relationship management tools and digital/online platforms Experience in managing communication campaigns Experience in managing events Experience in Marketing and/or Brand Management Previous experience of working in a complex, busy, service-driven culture ideally a school but this isn't a must have Experience in use of technology apps, especially social media Important Info and How to Apply: To apply, please Application Form to download an Application Form and email it . To apply using an online form please click here . If you have any questions regarding this role, or need an adjustment when applying, please email Molly Rees at Applications will be considered on receipt and we reserve the right to fill the role prior to the closing date. Early applications by prospective candidates are therefore strongly recommended. The application is on a rolling basis, and interviews will take place at a time that is suitable for both you as the candidate and the School. We reserve the right to close the process at any time should a suitable candidate be found. St Mary's Prep is committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service and an online search on application. Wishford Education is an equal opportunities employer and welcomes applications from all backgrounds. Appointments will be made solely on merit and will be made without regard to age, disability, gender, nationality, race, colour, ethnicity, or religion. St Mary's Prep: We have been at the centre of education in Henley for almost 100 years, helping generations of children to learn in a stimulating and inspiring environment. Situated in the heart of the town in a beautiful Victorian townhouse, our vibrant co ed prep school provides an outstanding education for children aged 3 - 11 years. We go together: We are stronger together, as one global schools' system and operate with our collective goals in mind. We show up for one another, collaborate widely and share generously. We believe we can: We are driven and passionate about what we do. Determined learners, we progress fast by facing challenges and empower others to do the same. We take ownership of our responsibilities and always believe there is a way. We embrace change to stay ahead, whilst maintaining high standards and best practice. We anticipate the future, not afraid to do things differently, so both our students and our business thrive today and tomorrow. We share a growth mindset: We always consider the needs and perspectives of others. We are open to new ideas and ways of working, connecting to wider perspectives wherever possible. Proud of our reputation for delivering academic excellence - the attainment of St. Mary's pupils is above national age related expectations in all subjects, and our more able pupils are challenged and stretched with a range of classroom work and additional activities. Our pupils are well prepared to make the transition on to the next stage in their education, with children consistently receiving offers from their first choice of the most prestigious schools in the area, including scholarships and awards.
Nov 07, 2025
Full time
Head of Admissions OVERVIEW Head of Admissions will be responsible for growing the number of students in our school. This will be driven by delivering a distinctive, market leading and 'surprising and delightful' customer experience. They will need to establish and inculcate a sales culture and mindset throughout the school starting with the school leadership and admissions teams. Ensure the whole school understand their part in the organisation's growth strategy through clear communication and interpersonal relationships. Overall growth requires focus on both enrolments and retention of existing students. Hours, Salary & Benefits: Hours: Full time, year round, permanent, 8:00am - 4:00pm, 5 days per week. Means tested staff discount Complementary lunch during term time cooked on site by our inhouse chefs Access to the group's counselling scheme Personal accident at work cover Access to fully funded apprenticeships Discretionary Christmas stand down Opportunities for career development within the Wishford group of schools Job Description: Management of the admissions process: To act as a key brand ambassador for the school, understanding the local market, the value proposition of the school and by appreciating the needs of parents and pupils To take responsibility for all aspects of the school's admissions process nurturing enquirers, applicants and offer holders through to enrolment To ensure all digital enquiries are complemented by excellent follow up to provide a first-class service for prospective parents To take the lead on admissions events including personal tours, open mornings and other similar recruitment events To build relationships with feeder schools, estate agents, relocation agents, key partners, affiliates and influencers in the local community to drive enquiries as determined by the Marketing and Admissions strategy To manage the regular reporting and forecasting of data to support monthly commercial analysis In conjunction with the Head and the POD, set stretching annual enrolment target Regularly monitor feedback generated through various mediums (mystery shop, online chat, WhatsApp, Voice of the Parent admissions survey); and take action to improve the admissions service based on customer insight Work closely with the overseas recruitment team and ensure compliance on visas and immigration, regulatory inspections and reporting to the local authority Support school teams to ensure strategies are in place to support a positive flow of pupils at each transition point. Management of communications and events: To develop, plan and create content to promote the school through all relevant channels Plan and deliver dynamic social media activity To assist in the design of communication and promotional material e.g. Play Group Flyers, Reception Taster Events etc To create conversion communications and email campaigns for all stakeholders within the pipeline and school community To oversee stock of printed publications and merchandise. Events: To lead the organisation and management of internal and external events that promote the school to prospective parents such as open days and coffee mornings To capture photography and video of internal events that can be used in comms/social media. General: Support the Pod Marketing Managers with marketing activity for the school. Person Specification: Skills, Capabilities, Attributes: Be a nice person who is immediately likeable and can relate easily to others Enjoys and is energised by interacting with others Able to operate with autonomy and authority - should have good gravitas Excellent interpersonal and communication skills including the ability to deal with people on all levels with sensitivity, tact and diplomacy High level of numeracy and the ability to understand, manipulate and interrogate data to understand patterns, trends and gain commercial insight Ability to manage multiple stakeholders and work well within a team First class organisational and administrative skills Ability to remain calm under pressure and work to tight deadlines; systematic approach to tasks, with attention to detail Dedication to creating 'special moments' that exceed customer's expectations, that delight and surprise A keen eye for details and an interest in brand guardianship Confident and adept in use of Microsoft applications e.g. Word, Excel and various database systems Good levels of accuracy & attention to detail with own and others tasks Experience: Overall successful track record but with failures along the way Prior experience of managing direct customer contact ideally in sales and customer facing, serviced-based role, or sales Experience in use of customer database, customer relationship management tools and digital/online platforms Experience in managing communication campaigns Experience in managing events Experience in Marketing and/or Brand Management Previous experience of working in a complex, busy, service-driven culture ideally a school but this isn't a must have Experience in use of technology apps, especially social media Important Info and How to Apply: To apply, please Application Form to download an Application Form and email it . To apply using an online form please click here . If you have any questions regarding this role, or need an adjustment when applying, please email Molly Rees at Applications will be considered on receipt and we reserve the right to fill the role prior to the closing date. Early applications by prospective candidates are therefore strongly recommended. The application is on a rolling basis, and interviews will take place at a time that is suitable for both you as the candidate and the School. We reserve the right to close the process at any time should a suitable candidate be found. St Mary's Prep is committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service and an online search on application. Wishford Education is an equal opportunities employer and welcomes applications from all backgrounds. Appointments will be made solely on merit and will be made without regard to age, disability, gender, nationality, race, colour, ethnicity, or religion. St Mary's Prep: We have been at the centre of education in Henley for almost 100 years, helping generations of children to learn in a stimulating and inspiring environment. Situated in the heart of the town in a beautiful Victorian townhouse, our vibrant co ed prep school provides an outstanding education for children aged 3 - 11 years. We go together: We are stronger together, as one global schools' system and operate with our collective goals in mind. We show up for one another, collaborate widely and share generously. We believe we can: We are driven and passionate about what we do. Determined learners, we progress fast by facing challenges and empower others to do the same. We take ownership of our responsibilities and always believe there is a way. We embrace change to stay ahead, whilst maintaining high standards and best practice. We anticipate the future, not afraid to do things differently, so both our students and our business thrive today and tomorrow. We share a growth mindset: We always consider the needs and perspectives of others. We are open to new ideas and ways of working, connecting to wider perspectives wherever possible. Proud of our reputation for delivering academic excellence - the attainment of St. Mary's pupils is above national age related expectations in all subjects, and our more able pupils are challenged and stretched with a range of classroom work and additional activities. Our pupils are well prepared to make the transition on to the next stage in their education, with children consistently receiving offers from their first choice of the most prestigious schools in the area, including scholarships and awards.
Place, Arts and Economy Principal Planning Officer (Development Management) £48,226 - £50,269 per annum Plus £2,144 Market Forces Supplement Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work. We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance. We offer the rewards and benefits that make it a great place to work (if you are applying for a Casual position these do not apply). People like you We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone. Are you looking to develop your career in town planning within a progressive planning service covering an area boasting extensive countryside along with historic market towns and villages? If so, we are recruiting to this role in Development Management. As a Principal Planning Officer, you will manage and determine a caseload of predominantly major development schemes, including providing detailed advice at the pre-application stage and representing the Council in public and at appeal. You will also sign off decisions for junior members of staff and deputise for the Team Leaders. The intention is for the postholder to work predominately from home however, it is a requirement to attend our offices or sites within Warwick District as required. Any costs for travel from home to the office will be met by the successful candidate. However, office and hybrid working are also available. If you would like to discuss the post before submitting your application, we would love to hear from you, please contact either Rob Young - Business Manager on or Sandip Sahota - Business Manager on . Closing date: 23rd November 2025 Apply by clicking on the 'apply button'
Nov 07, 2025
Full time
Place, Arts and Economy Principal Planning Officer (Development Management) £48,226 - £50,269 per annum Plus £2,144 Market Forces Supplement Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work. We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance. We offer the rewards and benefits that make it a great place to work (if you are applying for a Casual position these do not apply). People like you We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone. Are you looking to develop your career in town planning within a progressive planning service covering an area boasting extensive countryside along with historic market towns and villages? If so, we are recruiting to this role in Development Management. As a Principal Planning Officer, you will manage and determine a caseload of predominantly major development schemes, including providing detailed advice at the pre-application stage and representing the Council in public and at appeal. You will also sign off decisions for junior members of staff and deputise for the Team Leaders. The intention is for the postholder to work predominately from home however, it is a requirement to attend our offices or sites within Warwick District as required. Any costs for travel from home to the office will be met by the successful candidate. However, office and hybrid working are also available. If you would like to discuss the post before submitting your application, we would love to hear from you, please contact either Rob Young - Business Manager on or Sandip Sahota - Business Manager on . Closing date: 23rd November 2025 Apply by clicking on the 'apply button'
