Closing date: 04-03-2026 Funeral Director £28,762 (£14.75 per hour) plus benefits Full time 37.5 hours per week, Monday to Friday 9am-5pm - as part of this role, you'll also be part of the on call rota Stonehaven, AB39 2HR No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Mar 03, 2026
Full time
Closing date: 04-03-2026 Funeral Director £28,762 (£14.75 per hour) plus benefits Full time 37.5 hours per week, Monday to Friday 9am-5pm - as part of this role, you'll also be part of the on call rota Stonehaven, AB39 2HR No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Ready to use your HR expertise to make a meaningful impact? As an HR Business Partner at MSI UK, you ll play a pivotal role in driving organisational performance, improving the colleague experience, and contributing to a culture where people truly thrive. Contract: Permanent, Hybrid Hours: 35 per week, Monday Friday Salary: £42,213.23 £51,078.01 (dependent on experience and location) What You ll Be Doing In this influential role, you ll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will: Deliver strategic HR initiatives aligned with MSI UK s mission and values Lead on employee relations, ensuring a high quality, values-led and legally compliant approach Shape people policies and programmes that build culture, capability and engagement Drive HR service excellence, contributing to a collaborative, high performing HR team You ll be a visible, proactive partner supporting managers, coaching colleagues, and helping create the conditions for success. About You You re an experienced, people-centred HR professional ideally CIPD Level 7 qualified with a passion for making a positive impact. You ll bring: ️ Significant HR and employment law knowledge ️ Advanced experience leading complex employee relations matters ️ Excellent communication skills and confidence using HR systems ️ A high level of discretion, integrity, and self motivation ️ The ability to work autonomously while building strong relationships Why You ll Love Working With Us We re committed to supporting, developing and recognising our people. When you join MSI UK, you ll benefit from: Financial Benefits Competitive salary Up to 5% employer pension contribution Fast expense reimbursement (within 10 days) Work Life Balance 25 days annual leave + an extra day for your birthday Buy and sell annual leave scheme Family friendly policies Rewards & Perks Long service recognition Discounts at 4,000+ retailers through Blue Light Card Health & Wellbeing 24/7 GP access Employee Assistance Programme Career Development Paid learning and development opportunities Accredited apprenticeships Clear pathways for career progression Ready to Make an Impact? If you re passionate about improving colleague experience and enabling organisational success, we d love to hear from you. Apply now and help shape the future of HR at MSI UK. We re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
Mar 03, 2026
Full time
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Ready to use your HR expertise to make a meaningful impact? As an HR Business Partner at MSI UK, you ll play a pivotal role in driving organisational performance, improving the colleague experience, and contributing to a culture where people truly thrive. Contract: Permanent, Hybrid Hours: 35 per week, Monday Friday Salary: £42,213.23 £51,078.01 (dependent on experience and location) What You ll Be Doing In this influential role, you ll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will: Deliver strategic HR initiatives aligned with MSI UK s mission and values Lead on employee relations, ensuring a high quality, values-led and legally compliant approach Shape people policies and programmes that build culture, capability and engagement Drive HR service excellence, contributing to a collaborative, high performing HR team You ll be a visible, proactive partner supporting managers, coaching colleagues, and helping create the conditions for success. About You You re an experienced, people-centred HR professional ideally CIPD Level 7 qualified with a passion for making a positive impact. You ll bring: ️ Significant HR and employment law knowledge ️ Advanced experience leading complex employee relations matters ️ Excellent communication skills and confidence using HR systems ️ A high level of discretion, integrity, and self motivation ️ The ability to work autonomously while building strong relationships Why You ll Love Working With Us We re committed to supporting, developing and recognising our people. When you join MSI UK, you ll benefit from: Financial Benefits Competitive salary Up to 5% employer pension contribution Fast expense reimbursement (within 10 days) Work Life Balance 25 days annual leave + an extra day for your birthday Buy and sell annual leave scheme Family friendly policies Rewards & Perks Long service recognition Discounts at 4,000+ retailers through Blue Light Card Health & Wellbeing 24/7 GP access Employee Assistance Programme Career Development Paid learning and development opportunities Accredited apprenticeships Clear pathways for career progression Ready to Make an Impact? If you re passionate about improving colleague experience and enabling organisational success, we d love to hear from you. Apply now and help shape the future of HR at MSI UK. We re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Because here, you're not just running a restaurant as a General Manager - you're becoming part of a story, a culture, and a team that lifts each other up. Here's what we offer: Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too What You'll Do Take full ownership of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Understand the business side - with a solid handle on financials Maintain the high standards of food quality and customer service Ensure effective staffing, training and scheduling Manage operations to maximise profitability while upholding brand values Qualifications & Attributes Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Be detail obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Show genuine care for your team, guests and doing things the right way READY TO LEAD SOMETHING SPECIAL? If you're ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
Mar 03, 2026
Full time
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Because here, you're not just running a restaurant as a General Manager - you're becoming part of a story, a culture, and a team that lifts each other up. Here's what we offer: Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too What You'll Do Take full ownership of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Understand the business side - with a solid handle on financials Maintain the high standards of food quality and customer service Ensure effective staffing, training and scheduling Manage operations to maximise profitability while upholding brand values Qualifications & Attributes Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Be detail obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Show genuine care for your team, guests and doing things the right way READY TO LEAD SOMETHING SPECIAL? If you're ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
We are excited to offer a fantastic opportunity for a Permanent Supply Chain Manager/ Procurement Manager to join our dynamic Amey team at Dublin or Belfast. Hybrid working - 37.5 hrs per week. The role involves applying the Amey corporate procurement process and collaborating with business divisions to identify future purchasing requirements. The individual is responsible for managing supply chains for designated operational contracts and work winning. Manage contractual procurement activity up to 100m per annum spends, across all Amey business divisions. This role offers you the unique opportunity to actively shape Amey's operations in Ireland from the outset. Your influence will extend from day one, enabling you to help establish the company's presence, drive the supply chain process, and contribute directly to Amey's commitment to growth and resilience in Ireland. This is your chance to make a tangible difference in the delivery of high-quality infrastructure that benefits communities throughout the country. What You'll Do: Identifying supply chain needs from bid documentation and operational requirements, Strategising procurement activities with the Head of Procurement, evaluating and selecting project-specific suppliers, and preparing detailed bid documents. The role also encompasses negotiating with suppliers to secure competitive costs and reliable service, agreeing contract awards, and executing contractual documentation in collaboration with commercial and operational staff. Additional responsibilities include liaising with Transaction Services for supplier data management in SAP Overseeing the procurement process through to mobilisation, supporting commercial staff during operations. Managing the supplier review process, and providing comprehensive procurement support to business divisions, including reporting on cost savings achieved in project and category procurement. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car: Select from an electric company vehicle or receive a generous car allowance, supporting our ambitious journey to carbon net zero! Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Senior Procurement Manager Training Opportunities: Unlock your potential with comprehensive training, including fully funded apprenticeships and professional memberships, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Significant procurement experience in the Infrastructure Support Services and asset management sectors. Experience in the procurement of construction / infrastructure maintenance building services subcontracts and materials in Ireland - Essential A track record in conducting firm, fair and ethical negotiations with supply chain. Ability to demonstrate a successful track record in delivering procurement cost savings. Possess or working towards corporate membership of The Chartered Institute of Purchasing and Supply . If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Sabi Suleman, our recruiter for this role, at (url removed).
Mar 03, 2026
Full time
We are excited to offer a fantastic opportunity for a Permanent Supply Chain Manager/ Procurement Manager to join our dynamic Amey team at Dublin or Belfast. Hybrid working - 37.5 hrs per week. The role involves applying the Amey corporate procurement process and collaborating with business divisions to identify future purchasing requirements. The individual is responsible for managing supply chains for designated operational contracts and work winning. Manage contractual procurement activity up to 100m per annum spends, across all Amey business divisions. This role offers you the unique opportunity to actively shape Amey's operations in Ireland from the outset. Your influence will extend from day one, enabling you to help establish the company's presence, drive the supply chain process, and contribute directly to Amey's commitment to growth and resilience in Ireland. This is your chance to make a tangible difference in the delivery of high-quality infrastructure that benefits communities throughout the country. What You'll Do: Identifying supply chain needs from bid documentation and operational requirements, Strategising procurement activities with the Head of Procurement, evaluating and selecting project-specific suppliers, and preparing detailed bid documents. The role also encompasses negotiating with suppliers to secure competitive costs and reliable service, agreeing contract awards, and executing contractual documentation in collaboration with commercial and operational staff. Additional responsibilities include liaising with Transaction Services for supplier data management in SAP Overseeing the procurement process through to mobilisation, supporting commercial staff during operations. Managing the supplier review process, and providing comprehensive procurement support to business divisions, including reporting on cost savings achieved in project and category procurement. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car: Select from an electric company vehicle or receive a generous car allowance, supporting our ambitious journey to carbon net zero! Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Senior Procurement Manager Training Opportunities: Unlock your potential with comprehensive training, including fully funded apprenticeships and professional memberships, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Significant procurement experience in the Infrastructure Support Services and asset management sectors. Experience in the procurement of construction / infrastructure maintenance building services subcontracts and materials in Ireland - Essential A track record in conducting firm, fair and ethical negotiations with supply chain. Ability to demonstrate a successful track record in delivering procurement cost savings. Possess or working towards corporate membership of The Chartered Institute of Purchasing and Supply . If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Sabi Suleman, our recruiter for this role, at (url removed).
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Product Manager to join our Advertising Product team to help define and deliver the product strategy and roadmap for Guardian advertising products focused on direct sold display, sponsorship frameworks, branded content integrations and premium commercial experiences. This role is essential to strengthening The Guardian's direct sold advertising proposition, enabling scalable sponsorship models and differentiated branded content opportunities in a competitive media landscape. Working across Commercial, Editorial, Design, Data and Engineering teams, you will deliver innovative advertising solutions that align with business goals while protecting the Guardian's editorial integrity and reader trust. This role will support and advance The Guardian's ambition of creating a sustainable business model for independent journalism by building deeper and more meaningful relationships with users. We're looking for a product specialist with strong knowledge of the premium digital advertising market and a proven track record of launching and scaling high-impact commercial products. About the Role: Define and own the roadmap for direct sold and sponsorship advertising products across display, native, video and newsletters on our digital platforms. Develop a strategic vision that aligns with broader company objectives, including audience growth and subscription models. Ensure The Guardian's advertising products deliver measurable value to advertisers and readers alike, supporting our long-term sustainability. Translate advertiser needs, sales insight and market trends into clear product requirements and prioritised initiatives, balancing bespoke commercial opportunities with scalable product development. Identify market opportunities to create distinctive, high-value commercial products that leverage The Guardian's brand and audience insight. Lead cross-functional teams (engineering, design, data, ad operations and commercial) through the end-to-end product lifecycle - from discovery to launch to iteration. Partner closely with Sales teams to shape compelling propositions that meet advertiser objectives Collaborate with Editorial teams to identify opportunities around key editorial moments. Align with new site features and protect and enhance the reader experience. Define and track KPIs such as direct revenue growth, yield improvement, and user engagement, using data and insight to optimise performance and inform future product development. About You: Extensive experience in product management, ideally within digital media, publishing or commercial platforms. Strong understanding of direct sold digital advertising, sponsorship models and branded content development. Proven track record of launching high-impact advertising products that drive direct commercial revenue. Strong commercial acumen and experience working closely with Sales and commercial stakeholders. Excellent stakeholder management and communication skills, capable of influencing across teams and functions. Data-informed mindset with experience using performance metrics to guide decision-making. Ability to balance commercial priorities with reader experience and editorial goals. Purpose-driven and sympathetic towards Guardian values. We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 17th March 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
Mar 03, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Product Manager to join our Advertising Product team to help define and deliver the product strategy and roadmap for Guardian advertising products focused on direct sold display, sponsorship frameworks, branded content integrations and premium commercial experiences. This role is essential to strengthening The Guardian's direct sold advertising proposition, enabling scalable sponsorship models and differentiated branded content opportunities in a competitive media landscape. Working across Commercial, Editorial, Design, Data and Engineering teams, you will deliver innovative advertising solutions that align with business goals while protecting the Guardian's editorial integrity and reader trust. This role will support and advance The Guardian's ambition of creating a sustainable business model for independent journalism by building deeper and more meaningful relationships with users. We're looking for a product specialist with strong knowledge of the premium digital advertising market and a proven track record of launching and scaling high-impact commercial products. About the Role: Define and own the roadmap for direct sold and sponsorship advertising products across display, native, video and newsletters on our digital platforms. Develop a strategic vision that aligns with broader company objectives, including audience growth and subscription models. Ensure The Guardian's advertising products deliver measurable value to advertisers and readers alike, supporting our long-term sustainability. Translate advertiser needs, sales insight and market trends into clear product requirements and prioritised initiatives, balancing bespoke commercial opportunities with scalable product development. Identify market opportunities to create distinctive, high-value commercial products that leverage The Guardian's brand and audience insight. Lead cross-functional teams (engineering, design, data, ad operations and commercial) through the end-to-end product lifecycle - from discovery to launch to iteration. Partner closely with Sales teams to shape compelling propositions that meet advertiser objectives Collaborate with Editorial teams to identify opportunities around key editorial moments. Align with new site features and protect and enhance the reader experience. Define and track KPIs such as direct revenue growth, yield improvement, and user engagement, using data and insight to optimise performance and inform future product development. About You: Extensive experience in product management, ideally within digital media, publishing or commercial platforms. Strong understanding of direct sold digital advertising, sponsorship models and branded content development. Proven track record of launching high-impact advertising products that drive direct commercial revenue. Strong commercial acumen and experience working closely with Sales and commercial stakeholders. Excellent stakeholder management and communication skills, capable of influencing across teams and functions. Data-informed mindset with experience using performance metrics to guide decision-making. Ability to balance commercial priorities with reader experience and editorial goals. Purpose-driven and sympathetic towards Guardian values. We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 17th March 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Apprenticeship Engagement Manager Location: Home / Field based Salary: £40,000 - £42,500 Package includes: Generous Holiday Entitlement, Mileage, Pension, + Much More! Type: Full Time, PermanentWe are seeking an experienced Apprenticeship Engagement Manager, to lead the Learner and Employer engagement teams; drive learner conversion and ensure outstanding recruitment performance across our clients programmes. Duties: Lead and oversee a multidisciplinary team across Employer Engagement, Learner Engagement and Business Support, ensuring effective management of employer relationships and proactive engagement of both employers and learners to promote apprenticeships and funded training programmes. Track, analyse and report on conversion and recruitment data to drive continuous improvement. Meet programme and funding targets. Drive the full learner recruitment and conversion journey to achieve programme and funding targets. Manage business development activity, including the day-to-day relationship with the lead generation partner, ensuring feedback is actioned to optimise performance. Oversee enquiries, screening, (IAG), and onboarding, ensuring all recruitment processes are efficient, compliant, and deliver a high-quality learner experience through effective communication and CRM optimisation. Meet programme and funding targets. Track, analyse and report on conversion and recruitment data to drive continuous improvement. Monitor and analyse employer feedback to drive continuous improvement, while actively supporting employer involvement in curriculum design and delivery. Essential Criteria : Experience of leading and managing a business development team within the WBL sector Proven experience of performance managing a team, together with the ability to inspire to achieve success Proven experience of business growth for the delivery of Apprenticeships. Must be organised, structured and process driven Well-developed interpersonal and communication skills Commercial awareness Proven experience of developing trust, and maintaining strong relationships Full, clean driving licence and use of a vehicle Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.KM1
Mar 03, 2026
Full time
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Apprenticeship Engagement Manager Location: Home / Field based Salary: £40,000 - £42,500 Package includes: Generous Holiday Entitlement, Mileage, Pension, + Much More! Type: Full Time, PermanentWe are seeking an experienced Apprenticeship Engagement Manager, to lead the Learner and Employer engagement teams; drive learner conversion and ensure outstanding recruitment performance across our clients programmes. Duties: Lead and oversee a multidisciplinary team across Employer Engagement, Learner Engagement and Business Support, ensuring effective management of employer relationships and proactive engagement of both employers and learners to promote apprenticeships and funded training programmes. Track, analyse and report on conversion and recruitment data to drive continuous improvement. Meet programme and funding targets. Drive the full learner recruitment and conversion journey to achieve programme and funding targets. Manage business development activity, including the day-to-day relationship with the lead generation partner, ensuring feedback is actioned to optimise performance. Oversee enquiries, screening, (IAG), and onboarding, ensuring all recruitment processes are efficient, compliant, and deliver a high-quality learner experience through effective communication and CRM optimisation. Meet programme and funding targets. Track, analyse and report on conversion and recruitment data to drive continuous improvement. Monitor and analyse employer feedback to drive continuous improvement, while actively supporting employer involvement in curriculum design and delivery. Essential Criteria : Experience of leading and managing a business development team within the WBL sector Proven experience of performance managing a team, together with the ability to inspire to achieve success Proven experience of business growth for the delivery of Apprenticeships. Must be organised, structured and process driven Well-developed interpersonal and communication skills Commercial awareness Proven experience of developing trust, and maintaining strong relationships Full, clean driving licence and use of a vehicle Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.KM1
Maintenance Supervisor Bedford Hotel 40 hours a week (5/7 days a week Flexibility is required) £34,440.00 + Benefits Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes Royal National Hotel which remains UK largest hotel with over 1,600 rooms. Bedford Hotel, City Sleeper, President Hotel, Tavistock Hotel, Morton Hotel and Holiday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship in the Summer of 2026. We are currently recruiting a Maintenance Supervisor for our Bedford Hotel based in the heart of Bloomsbury to join our vibrant and multi-cultural team . We don't want you to work for us, we want you to work with us and be part of our ILH Family. As Maintenance supervisor you will be responsible for making sure our Bedford Hotel is well presented and maintained and at all times ensuring both an effective running of the hotel and an exceptional guest experience. You'll coordinate daily tasks and any other scheduled maintenance activity with the team so that requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy. What you'll be doing Assign daily workload, planning and other scheduled day-to-day maintenance activity and preventive maintenance workload, for a team of shift engineers, painter/ decorators and supervise contractors where necessary. Regularly inspect all aspect of hotel equipment, services, buildings and plant are maintained to the best standard in line with H&S legislation and company guidelines. Liaise regularly with Hotel Manager and other HOD to understand daily workload and other scheduled maintenance activity. Maintain current and working knowledge of all building maintenance systems - Plant rooms, electrical equipment, fire safety systems carrying out regular inspections and supervise the implementation of maintenance standards and procedures. Ensure that all team members are working in line with security and H&S procedure and using all equipment with the proper operation and safety procedures. Recruit, train and develop the team through providing day-to-day coaching of team performance to ensure KPIs are met. Carry out performance reviews to support individual development and management of poor performance. What we'd like from you Previous managerial or supervisory experience gained in a similar maintenance position ideally within a hotel environment, large retail outlet or building management services role. You will be able to perform basic electrical, plumbing, decoration and carpentry tasks, though any trade qualifications in NVQ level 2/3 electrical, plumbing or heating would be advantageous Up to date knowledge on Health and Safety laws and regulations promoting a safe working environment at all times. You are able to manage a varied workload with the ability to work under pressure reacting quickly to resolve any issues. Self-motivated, takes pride in their work and prioritises the safety of themselves and others at all times. Excellent communication skills with the ability to deal with individuals at any level internally and externally. You will have a flexible leadership style that knows how to motivate the team to achieve great results and reach their individual potential. What you'll get in return 28 days holiday, increasing with length of service up to 33 days (including bank holidays) Access to ILH Training Academy programmes, apprenticeships and supported study scheme Access to Holiday Purchase Scheme Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items. Access to an interest-free Season Ticket Loan or Travelcard Loan Team member flat rate discount & 50% discount to friends and family at any of our hotels 50% discount at ILH's nine food and beverage outlets Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage Access to an employee funded Health Cash Plan Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets Access to Early Pay - instantly access a portion of the pay you've already earned Access to shopping discounts across several high-street brands and online retailers Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology Access to mental health first aiders support & well-being support Access to our Employee Assistance Programme by Hospitality Action You can explore additional benefits here. About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you're ready to bring your expertise to support us with our new chapter, please apply today!
Mar 03, 2026
Full time
Maintenance Supervisor Bedford Hotel 40 hours a week (5/7 days a week Flexibility is required) £34,440.00 + Benefits Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes Royal National Hotel which remains UK largest hotel with over 1,600 rooms. Bedford Hotel, City Sleeper, President Hotel, Tavistock Hotel, Morton Hotel and Holiday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship in the Summer of 2026. We are currently recruiting a Maintenance Supervisor for our Bedford Hotel based in the heart of Bloomsbury to join our vibrant and multi-cultural team . We don't want you to work for us, we want you to work with us and be part of our ILH Family. As Maintenance supervisor you will be responsible for making sure our Bedford Hotel is well presented and maintained and at all times ensuring both an effective running of the hotel and an exceptional guest experience. You'll coordinate daily tasks and any other scheduled maintenance activity with the team so that requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy. What you'll be doing Assign daily workload, planning and other scheduled day-to-day maintenance activity and preventive maintenance workload, for a team of shift engineers, painter/ decorators and supervise contractors where necessary. Regularly inspect all aspect of hotel equipment, services, buildings and plant are maintained to the best standard in line with H&S legislation and company guidelines. Liaise regularly with Hotel Manager and other HOD to understand daily workload and other scheduled maintenance activity. Maintain current and working knowledge of all building maintenance systems - Plant rooms, electrical equipment, fire safety systems carrying out regular inspections and supervise the implementation of maintenance standards and procedures. Ensure that all team members are working in line with security and H&S procedure and using all equipment with the proper operation and safety procedures. Recruit, train and develop the team through providing day-to-day coaching of team performance to ensure KPIs are met. Carry out performance reviews to support individual development and management of poor performance. What we'd like from you Previous managerial or supervisory experience gained in a similar maintenance position ideally within a hotel environment, large retail outlet or building management services role. You will be able to perform basic electrical, plumbing, decoration and carpentry tasks, though any trade qualifications in NVQ level 2/3 electrical, plumbing or heating would be advantageous Up to date knowledge on Health and Safety laws and regulations promoting a safe working environment at all times. You are able to manage a varied workload with the ability to work under pressure reacting quickly to resolve any issues. Self-motivated, takes pride in their work and prioritises the safety of themselves and others at all times. Excellent communication skills with the ability to deal with individuals at any level internally and externally. You will have a flexible leadership style that knows how to motivate the team to achieve great results and reach their individual potential. What you'll get in return 28 days holiday, increasing with length of service up to 33 days (including bank holidays) Access to ILH Training Academy programmes, apprenticeships and supported study scheme Access to Holiday Purchase Scheme Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items. Access to an interest-free Season Ticket Loan or Travelcard Loan Team member flat rate discount & 50% discount to friends and family at any of our hotels 50% discount at ILH's nine food and beverage outlets Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage Access to an employee funded Health Cash Plan Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets Access to Early Pay - instantly access a portion of the pay you've already earned Access to shopping discounts across several high-street brands and online retailers Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology Access to mental health first aiders support & well-being support Access to our Employee Assistance Programme by Hospitality Action You can explore additional benefits here. About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you're ready to bring your expertise to support us with our new chapter, please apply today!
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too You'll thrive here as an General Manager if you: Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Take full ownership - of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Are detail obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Understand the business side - with a solid handle on financials Above all, you care. About your team. About your guests. And about doing things the right way. Ready to lead something special? If you're ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
Mar 02, 2026
Full time
Restaurant General Manager Join the Giggling Squid Family - Where Passion, People & Thai Food Come Together Giggling Squid is the UK's largest Thai restaurant group and still growing fast. We are a passionate, people first family business with a deep respect for Thai culture, authentic food, and creating unforgettable guest experiences. From our vibrant kitchens to our welcoming dining rooms, we believe the spirit of generosity should flow through everything we do - and that starts with our people. Our family values and love for Thai culture are what set us apart - and we're proud of it. If you're a natural leader who loves fresh food, thrives in a busy environment, and wants to build a rewarding career with a company that genuinely cares, we'd love to meet you. Why Join Us? Incredible Training & Development - Whether you're refining your skills or aiming higher, we'll support your growth Competitive salary + service charge Weekly pay - every Friday, without fail Authentic, freshly cooked Thai food every shift - because you deserve the good stuff too 50% staff discount - for you, your family, your friends 28 days holiday, pension scheme & access to learning tools Long Service Awards - because loyalty should be celebrated Apprenticeships & Qualifications - learn as you lead Trips to Thailand - immerse yourself in the culture that inspires us No early mornings - we like our sleep too You'll thrive here as an General Manager if you: Have a passion for real food and warm hospitality - our guests feel the difference Bring proven management experience - from branded or independent restaurants Take full ownership - of the restaurant, the team, the vibe Lead by example - coach, develop and uplift your team every day Are detail obsessed - because great service is all in the little things Can stay cool under pressure - adapting with confidence as we grow Understand the business side - with a solid handle on financials Above all, you care. About your team. About your guests. And about doing things the right way. Ready to lead something special? If you're ready to take the next step in your hospitality career, with a company that truly values you and offers space to grow, we'd love to hear from you. Apply now and bring your passion to the Giggling Squid family
Leicester, United Kingdom Posted on 01/08/2025 Country: United Kingdom Postal Code: LE1 Learner Engagement Advisor Position Type: Full-time Reports to: Head of Recruitment About the Role We are seeking an experienced and motivated Learner Engagement Advisor to join a growing team supporting adults into learning and employment. This role involves recruiting learners onto a range of training and pre-employment programmes, delivered across multiple sites. You'll build strong working relationships with Job Centre Plus (JCP) staff, referral partners, and local employers, to identify prospective learners and guide them onto the most suitable training route. You will be responsible for assessing learner needs using a full range of Information, Advice and Guidance (IAG) tools, supporting them to progress into work, apprenticeships, or further education. Key Responsibilities Learner Engagement and Recruitment Build rapport with Job Centre Plus staff, community services, and referral partners. Identify and recruit prospective learners onto suitable training programmes. Deliver IAG using tools such as Training Needs Analysis, skill checks, SMART planning and employability assessments. Enroll learners onto courses and provide ongoing support to improve employability. Promote programmes and increase learner recruitment across all delivery areas. Match candidate skills to training and job opportunities. Conduct telephone interviews and shortlist suitable learners. Track learner progress and maintain regular communication. Employer Engagement and Business Development Develop links with local employers to create progression routes for learners, including Sector Based Work Academy Programmes. Work with Business Development Managers to source job vacancies and promote opportunities. Use social media and recruitment platforms to advertise roles and build employer relationships. Attend client meetings, cold call prospects and promote services. Prepare CVs and correspondence to submit to employers on behalf of learners. Site-based Delivery and Target Achievement Visit JCP offices regularly to maintain visibility and promote training offers. Meet learner recruitment targets through enrolment and course matching. Conduct outreach and marketing activities, including presentations to JCP and other agencies. Support learners to develop motivation and employability behaviours. Ensure vacancies are linked to courses and learners are supported into employment. Caseload Management and Administration Deliver a personalised and positive experience for each learner on your caseload. Track recruitment performance by site and take action where referrals are low. Maintain accurate records and ensure all paperwork is audit compliant. Support venue booking, course preparation, and coordination of delivery logistics. Update learner databases and collate course documentation including certificates and results. Person Specification Qualifications Level 2 qualification in Information, Advice or Guidance - Desirable. Knowledge and Experience Experience recruiting adults in the further education or adult skills sector - Essential. Skilled in delivering IAG and supporting progression into employment - Essential. Proven track record working with JCP and external referral agencies - Essential. Understanding of the government's support agenda for unemployed individuals - Essential. Skills and Competencies Excellent verbal and written communication - Essential. Ability to build rapport and maintain productive working relationships - Essential. Good IT skills, including Microsoft Word, Excel, and CRM/database systems - Essential. Able to motivate others and overcome barriers to engagement - Essential. Commitment to equal opportunities and community education - Essential. Safeguarding Commitment Motivation to work with children, young people, and vulnerable adults. Ability to maintain appropriate boundaries and professional relationships. Emotional resilience in working with challenging behaviours. Understanding of and commitment to safeguarding protocols.
Mar 01, 2026
Full time
Leicester, United Kingdom Posted on 01/08/2025 Country: United Kingdom Postal Code: LE1 Learner Engagement Advisor Position Type: Full-time Reports to: Head of Recruitment About the Role We are seeking an experienced and motivated Learner Engagement Advisor to join a growing team supporting adults into learning and employment. This role involves recruiting learners onto a range of training and pre-employment programmes, delivered across multiple sites. You'll build strong working relationships with Job Centre Plus (JCP) staff, referral partners, and local employers, to identify prospective learners and guide them onto the most suitable training route. You will be responsible for assessing learner needs using a full range of Information, Advice and Guidance (IAG) tools, supporting them to progress into work, apprenticeships, or further education. Key Responsibilities Learner Engagement and Recruitment Build rapport with Job Centre Plus staff, community services, and referral partners. Identify and recruit prospective learners onto suitable training programmes. Deliver IAG using tools such as Training Needs Analysis, skill checks, SMART planning and employability assessments. Enroll learners onto courses and provide ongoing support to improve employability. Promote programmes and increase learner recruitment across all delivery areas. Match candidate skills to training and job opportunities. Conduct telephone interviews and shortlist suitable learners. Track learner progress and maintain regular communication. Employer Engagement and Business Development Develop links with local employers to create progression routes for learners, including Sector Based Work Academy Programmes. Work with Business Development Managers to source job vacancies and promote opportunities. Use social media and recruitment platforms to advertise roles and build employer relationships. Attend client meetings, cold call prospects and promote services. Prepare CVs and correspondence to submit to employers on behalf of learners. Site-based Delivery and Target Achievement Visit JCP offices regularly to maintain visibility and promote training offers. Meet learner recruitment targets through enrolment and course matching. Conduct outreach and marketing activities, including presentations to JCP and other agencies. Support learners to develop motivation and employability behaviours. Ensure vacancies are linked to courses and learners are supported into employment. Caseload Management and Administration Deliver a personalised and positive experience for each learner on your caseload. Track recruitment performance by site and take action where referrals are low. Maintain accurate records and ensure all paperwork is audit compliant. Support venue booking, course preparation, and coordination of delivery logistics. Update learner databases and collate course documentation including certificates and results. Person Specification Qualifications Level 2 qualification in Information, Advice or Guidance - Desirable. Knowledge and Experience Experience recruiting adults in the further education or adult skills sector - Essential. Skilled in delivering IAG and supporting progression into employment - Essential. Proven track record working with JCP and external referral agencies - Essential. Understanding of the government's support agenda for unemployed individuals - Essential. Skills and Competencies Excellent verbal and written communication - Essential. Ability to build rapport and maintain productive working relationships - Essential. Good IT skills, including Microsoft Word, Excel, and CRM/database systems - Essential. Able to motivate others and overcome barriers to engagement - Essential. Commitment to equal opportunities and community education - Essential. Safeguarding Commitment Motivation to work with children, young people, and vulnerable adults. Ability to maintain appropriate boundaries and professional relationships. Emotional resilience in working with challenging behaviours. Understanding of and commitment to safeguarding protocols.
Job Description Learner Engagement Advisor Location: Staffordshire Position Type: Full-time Reports to: Head of Recruitment About the Role We are seeking an experienced and motivated Learner Engagement Advisor to join a growing team supporting adults into learning and employment. This role involves recruiting learners onto a range of training and pre-employment programmes, delivered across multiple sites. You'll build strong working relationships with Job Centre Plus (JCP) staff, referral partners, and local employers, to identify prospective learners and guide them onto the most suitable training route. You will be responsible for assessing learner needs using a full range of Information, Advice and Guidance (IAG) tools, supporting them to progress into work, apprenticeships, or further education. Key Responsibilities Learner Engagement and Recruitment Build rapport with Job Centre Plus staff, community services, and referral partners Identify and recruit prospective learners onto suitable training programmes Deliver IAG using tools such as Training Needs Analysis, skill checks, SMART planning and employability assessments Enrol learners onto courses and provide ongoing support to improve employability Promote programmes and increase learner recruitment across all delivery areas Match candidate skills to training and job opportunities Conduct telephone interviews and shortlist suitable learners Track learner progress and maintain regular communication Employer Engagement and Business Development Develop links with local employers to create progression routes for learners, including Sector Based Work Academy Programmes Work with Business Development Managers to source job vacancies and promote opportunities Use social media and recruitment platforms to advertise roles and build employer relationships Attend client meetings, cold call prospects and promote services Prepare CVs and correspondence to submit to employers on behalf of learners Site-based Delivery and Target Achievement Visit JCP offices regularly to maintain visibility and promote training offers Meet learner recruitment targets through enrolment and course matching Conduct outreach and marketing activities, including presentations to JCP and other agencies Support learners to develop motivation and employability behaviours Ensure vacancies are linked to courses and learners are supported into employment Caseload Management and Administration Deliver a personalised and positive experience for each learner on your caseload Track recruitment performance by site and take action where referrals are low Maintain accurate records and ensure all paperwork is audit compliant Support with venue booking, course preparation, and coordination of delivery logistics Update learner databases and collate course documentation including certificates and results Person Specification Qualifications Level 2 qualification in Information, Advice or Guidance - Desirable Knowledge and Experience Experience recruiting adults in the further education or adult skills sector - Essential Skilled in delivering IAG and supporting progression into employment - Essential Proven track record working with JCP and external referral agencies - Essential Understanding of the government's support agenda for unemployed individuals - Essential Skills and Competencies Excellent verbal and written communication - Essential Ability to build rapport and maintain productive working relationships - Essential Good IT skills, including Microsoft Word, Excel, and CRM/database systems - Essential Able to motivate others and overcome barriers to engagement - Essential Commitment to equal opportunities and community education - Essential Safeguarding Commitment Motivation to work with children, young people, and vulnerable adults Ability to maintain appropriate boundaries and professional relationships Emotional resilience in working with challenging behaviours Understanding of and commitment to safeguarding protocols
Mar 01, 2026
Full time
Job Description Learner Engagement Advisor Location: Staffordshire Position Type: Full-time Reports to: Head of Recruitment About the Role We are seeking an experienced and motivated Learner Engagement Advisor to join a growing team supporting adults into learning and employment. This role involves recruiting learners onto a range of training and pre-employment programmes, delivered across multiple sites. You'll build strong working relationships with Job Centre Plus (JCP) staff, referral partners, and local employers, to identify prospective learners and guide them onto the most suitable training route. You will be responsible for assessing learner needs using a full range of Information, Advice and Guidance (IAG) tools, supporting them to progress into work, apprenticeships, or further education. Key Responsibilities Learner Engagement and Recruitment Build rapport with Job Centre Plus staff, community services, and referral partners Identify and recruit prospective learners onto suitable training programmes Deliver IAG using tools such as Training Needs Analysis, skill checks, SMART planning and employability assessments Enrol learners onto courses and provide ongoing support to improve employability Promote programmes and increase learner recruitment across all delivery areas Match candidate skills to training and job opportunities Conduct telephone interviews and shortlist suitable learners Track learner progress and maintain regular communication Employer Engagement and Business Development Develop links with local employers to create progression routes for learners, including Sector Based Work Academy Programmes Work with Business Development Managers to source job vacancies and promote opportunities Use social media and recruitment platforms to advertise roles and build employer relationships Attend client meetings, cold call prospects and promote services Prepare CVs and correspondence to submit to employers on behalf of learners Site-based Delivery and Target Achievement Visit JCP offices regularly to maintain visibility and promote training offers Meet learner recruitment targets through enrolment and course matching Conduct outreach and marketing activities, including presentations to JCP and other agencies Support learners to develop motivation and employability behaviours Ensure vacancies are linked to courses and learners are supported into employment Caseload Management and Administration Deliver a personalised and positive experience for each learner on your caseload Track recruitment performance by site and take action where referrals are low Maintain accurate records and ensure all paperwork is audit compliant Support with venue booking, course preparation, and coordination of delivery logistics Update learner databases and collate course documentation including certificates and results Person Specification Qualifications Level 2 qualification in Information, Advice or Guidance - Desirable Knowledge and Experience Experience recruiting adults in the further education or adult skills sector - Essential Skilled in delivering IAG and supporting progression into employment - Essential Proven track record working with JCP and external referral agencies - Essential Understanding of the government's support agenda for unemployed individuals - Essential Skills and Competencies Excellent verbal and written communication - Essential Ability to build rapport and maintain productive working relationships - Essential Good IT skills, including Microsoft Word, Excel, and CRM/database systems - Essential Able to motivate others and overcome barriers to engagement - Essential Commitment to equal opportunities and community education - Essential Safeguarding Commitment Motivation to work with children, young people, and vulnerable adults Ability to maintain appropriate boundaries and professional relationships Emotional resilience in working with challenging behaviours Understanding of and commitment to safeguarding protocols
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Feb 28, 2026
Full time
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Experienced General Manager for The Faber Fox independent Pub in Crystal Palace Livelyhood Pub Group is proud to be an established, independent London Pub Operator. We're keen to find a proven General Manager who loves neighbourhood pubs and who is passionate about guest experience & community for The Faber Fox. About You You are an experienced Pub General Manager who has led their site with passion- as if they own it. You're committed to people - that's guests, your team, suppliers and charity partners. You're motivated by self-accountability, P & L ownership and delivery of a successful pub to be proud of, with community and authentic neighbourhood hospitality at its very heart. You'll want to collaborate and have regular chats with your GMs peers - we actively encourage this way of working as we passionately believe Peer to Peer support and relationships are key to yours and Livelyhood's growth and success. We also want to hear your ideas for moving your site forward. There's loads of opportunity to have your voice, create your own plans for your business and be the difference. The experience you have developed in turning a business around and/or generating sales growth is key. You enjoy collaborating with marketing to discuss ideas, promote events and create plans that will authentically attract and retain your local community. Previous experience working with outdoor spaces and food whilst not essential, would also be highly advantageous. The FUN art of hospitality is your oxygen (and ours). Our General Manager leads in the delivery of Livelyhood in their pub in a way that has our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart. About The Faber Fox in Crystal Palace The Faber Fox is a great looking pub, occupying a prime spot on Westow Hill. It rounds up all the best bits a neighbourhood local can offer including: a large bar and dining space serving delicious fresh food and drink from local suppliers and producers; a dedicated sports area featuring giant screens showing all the latest games; and a heated outdoor garden and terrace boasting some of the area's best views over the capital. Who are Livelyhood Livelyhood is an established London based owner, creator & operator of modern, inviting & independent neighbourhood pubs. What's on our minds? We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity. What's in it for You A competitive salary of £40k - £45k based on your experience + tronc + Bonus Strong additional tronc/service payments - around a further £4k a year. OTE £44k - £49k Additional quarterly General Manager bonus plan of £2500 a quarter/£10k a year plus an over and above EBITDA annual bonus scheme 45 Hour working weeks is the norm 40% food and drink discount for you and 3 guests valid in all sites from day 1 Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going! We offer hospitality apprenticeships to support your development pathway Wellbeing focused employer- employee assistance support available Access to 35% of your earnings on demand giving you financial flexibility Access to hospitality and retail discounts via our partnership with Hospitality Rewards We'd love to hear from you Auditions are happening now! We are reviewing General Manager applications as they arrive, so please don't delay in sending us yours. You'll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK.
Feb 28, 2026
Full time
Experienced General Manager for The Faber Fox independent Pub in Crystal Palace Livelyhood Pub Group is proud to be an established, independent London Pub Operator. We're keen to find a proven General Manager who loves neighbourhood pubs and who is passionate about guest experience & community for The Faber Fox. About You You are an experienced Pub General Manager who has led their site with passion- as if they own it. You're committed to people - that's guests, your team, suppliers and charity partners. You're motivated by self-accountability, P & L ownership and delivery of a successful pub to be proud of, with community and authentic neighbourhood hospitality at its very heart. You'll want to collaborate and have regular chats with your GMs peers - we actively encourage this way of working as we passionately believe Peer to Peer support and relationships are key to yours and Livelyhood's growth and success. We also want to hear your ideas for moving your site forward. There's loads of opportunity to have your voice, create your own plans for your business and be the difference. The experience you have developed in turning a business around and/or generating sales growth is key. You enjoy collaborating with marketing to discuss ideas, promote events and create plans that will authentically attract and retain your local community. Previous experience working with outdoor spaces and food whilst not essential, would also be highly advantageous. The FUN art of hospitality is your oxygen (and ours). Our General Manager leads in the delivery of Livelyhood in their pub in a way that has our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart. About The Faber Fox in Crystal Palace The Faber Fox is a great looking pub, occupying a prime spot on Westow Hill. It rounds up all the best bits a neighbourhood local can offer including: a large bar and dining space serving delicious fresh food and drink from local suppliers and producers; a dedicated sports area featuring giant screens showing all the latest games; and a heated outdoor garden and terrace boasting some of the area's best views over the capital. Who are Livelyhood Livelyhood is an established London based owner, creator & operator of modern, inviting & independent neighbourhood pubs. What's on our minds? We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity. What's in it for You A competitive salary of £40k - £45k based on your experience + tronc + Bonus Strong additional tronc/service payments - around a further £4k a year. OTE £44k - £49k Additional quarterly General Manager bonus plan of £2500 a quarter/£10k a year plus an over and above EBITDA annual bonus scheme 45 Hour working weeks is the norm 40% food and drink discount for you and 3 guests valid in all sites from day 1 Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going! We offer hospitality apprenticeships to support your development pathway Wellbeing focused employer- employee assistance support available Access to 35% of your earnings on demand giving you financial flexibility Access to hospitality and retail discounts via our partnership with Hospitality Rewards We'd love to hear from you Auditions are happening now! We are reviewing General Manager applications as they arrive, so please don't delay in sending us yours. You'll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK.
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. The day to day You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5 year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. About You You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience inleading and developing a team of colleagues. Be prepared to work towards KPIs in a fast paced environment. Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5 year business strategy including our vision of becoming a true omni channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well being. 25% Card Factory colleague discount in store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Feb 28, 2026
Full time
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. The day to day You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5 year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. About You You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience inleading and developing a team of colleagues. Be prepared to work towards KPIs in a fast paced environment. Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5 year business strategy including our vision of becoming a true omni channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well being. 25% Card Factory colleague discount in store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Buckinghamshire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrollment targets. Developing and maintaining strong relationships with new clients.Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Feb 28, 2026
Full time
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Buckinghamshire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrollment targets. Developing and maintaining strong relationships with new clients.Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Bristol, Gloucestershire, Herefordshire & Worcestershire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrolment targets. Developing and maintaining strong relationships with new clients. Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life-changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Feb 28, 2026
Full time
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Bristol, Gloucestershire, Herefordshire & Worcestershire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrolment targets. Developing and maintaining strong relationships with new clients. Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life-changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Manchester Metropolitan University
Manchester, Lancashire
Overview Drive growth. Shape strategic partnerships. Transform the future of apprenticeships at Manchester Met. Are you an ambitious, forward thinking leader with a passion for building high impact partnerships and driving sustainable business growth? We're looking for a Head of Business Development and Strategic Partnerships to lead our expanding commercial and employer engagement activity within Manchester Met's sector leading Apprenticeships Unit. Our Apprenticeships Unit sits at the forefront of degree apprenticeship innovation and delivery, with a strong reputation for excellence and impact. As part of our Senior Management Team, you will shape and execute a dynamic growth strategy, identify new markets, and build powerful partnerships that unlock opportunity for learners, employers, and the wider skills ecosystem. About the role Reporting directly to the Director of Apprenticeships, you will set the vision for business development and lead a multi disciplinary team covering new programme development, recruitment, bids, partnerships, account management and employer engagement. The role is pivotal in driving the next phase of our growth, ensuring we continue to respond to market opportunities, strengthen our presence nationally, and diversify our portfolio of skills based provision. You will: Lead the development and execution of annual growth plans, informed by market intelligence and skills policy. Drive high quality employer engagement, building strategic relationships with regional and national stakeholders including employer networks, FE providers and Combined Authorities. Oversee bid development, tenders, and income diversification initiatives, ensuring robust pipeline management and reporting. Ensure targets for business acquisition, account management, and partnership development are met, and surpassed. Champion quality, compliance, and a high performance culture across your team. About you We're seeking a collaborative and influential leader who brings: A proven track record of leading business development and strategic partnership functions within a complex organisation. Deep understanding of the UK skills landscape, employer engagement, and funding mechanisms, and how this translates within a Higher Education setting. Outstanding communication, negotiation and stakeholder management skills. Experience securing new business via bids, tenders, and long term commercial relationships. The ability to inspire high performing teams and deliver ambitious growth targets. You'll be joining a high performing team during a period of significant sector change, so creativity, resilience and strategic thinking are essential. Why Manchester Met? Manchester Met is a vibrant, values driven university with a strong reputation for innovation, excellence and inclusivity. Our Apprenticeships Unit works with more than 700 employers and delivers industry aligned programmes to over 3,000 apprentices annually-a testament to the strength of our partnerships and the quality of our work. You'll be part of a community where ambition is celebrated, collaboration is encouraged, and your work directly contributes to transforming lives, organisations, and regional skills development. Informal Enquiries To discuss the role informally, please contact James Walker, Director of Apprenticeships (). How to apply Applications must be submitted via our recruitment system and include: A full CV A supporting statement (max. two pages) outlining your interest in the role and how your experience aligns with the essential criteria. Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Feb 28, 2026
Full time
Overview Drive growth. Shape strategic partnerships. Transform the future of apprenticeships at Manchester Met. Are you an ambitious, forward thinking leader with a passion for building high impact partnerships and driving sustainable business growth? We're looking for a Head of Business Development and Strategic Partnerships to lead our expanding commercial and employer engagement activity within Manchester Met's sector leading Apprenticeships Unit. Our Apprenticeships Unit sits at the forefront of degree apprenticeship innovation and delivery, with a strong reputation for excellence and impact. As part of our Senior Management Team, you will shape and execute a dynamic growth strategy, identify new markets, and build powerful partnerships that unlock opportunity for learners, employers, and the wider skills ecosystem. About the role Reporting directly to the Director of Apprenticeships, you will set the vision for business development and lead a multi disciplinary team covering new programme development, recruitment, bids, partnerships, account management and employer engagement. The role is pivotal in driving the next phase of our growth, ensuring we continue to respond to market opportunities, strengthen our presence nationally, and diversify our portfolio of skills based provision. You will: Lead the development and execution of annual growth plans, informed by market intelligence and skills policy. Drive high quality employer engagement, building strategic relationships with regional and national stakeholders including employer networks, FE providers and Combined Authorities. Oversee bid development, tenders, and income diversification initiatives, ensuring robust pipeline management and reporting. Ensure targets for business acquisition, account management, and partnership development are met, and surpassed. Champion quality, compliance, and a high performance culture across your team. About you We're seeking a collaborative and influential leader who brings: A proven track record of leading business development and strategic partnership functions within a complex organisation. Deep understanding of the UK skills landscape, employer engagement, and funding mechanisms, and how this translates within a Higher Education setting. Outstanding communication, negotiation and stakeholder management skills. Experience securing new business via bids, tenders, and long term commercial relationships. The ability to inspire high performing teams and deliver ambitious growth targets. You'll be joining a high performing team during a period of significant sector change, so creativity, resilience and strategic thinking are essential. Why Manchester Met? Manchester Met is a vibrant, values driven university with a strong reputation for innovation, excellence and inclusivity. Our Apprenticeships Unit works with more than 700 employers and delivers industry aligned programmes to over 3,000 apprentices annually-a testament to the strength of our partnerships and the quality of our work. You'll be part of a community where ambition is celebrated, collaboration is encouraged, and your work directly contributes to transforming lives, organisations, and regional skills development. Informal Enquiries To discuss the role informally, please contact James Walker, Director of Apprenticeships (). How to apply Applications must be submitted via our recruitment system and include: A full CV A supporting statement (max. two pages) outlining your interest in the role and how your experience aligns with the essential criteria. Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
JD Sports- 2067 Southampton, 33-35 Above Bar Street, SOUTHAMPTON, Southampton, United Kingdom Job Description Posted Monday 23 February 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 2067 Southampton, 33-35 Above Bar Street, SOUTHAMPTON, Southampton, United Kingdom
Feb 28, 2026
Full time
JD Sports- 2067 Southampton, 33-35 Above Bar Street, SOUTHAMPTON, Southampton, United Kingdom Job Description Posted Monday 23 February 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 2067 Southampton, 33-35 Above Bar Street, SOUTHAMPTON, Southampton, United Kingdom
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Feb 28, 2026
Full time
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
In this role, you'll drive key performance and talent initiatives, support succession planning, and bring our Performance & Development programmes to life - helping build a confident, capable and engaged workforce. If you enjoy facilitating meaningful conversations, designing impactful learning experiences, and influencing how talent is nurtured across a division, this is your chance to make a real difference. This role is primarily home based, with some travel to Capita sites and events when needed. Job title: Talent & Performance Partner Job Description: What you'll be doing: Deliver the Divisional Talent Strategy across Capita Public Service (CPS), partnering with the People Team and business leaders to identify, assess and develop talent, with a strong emphasis on diversity, equity and inclusion. Embed a high performance culture by driving Capita's Performance Management framework, including Quarterly Progress Check Ins, Objective Setting and End of Year Reviews. Collaborate closely with Talent Acquisition to proactively identify internal mobility opportunities for high potential colleagues and support effective succession planning. Champion professional development by promoting and driving engagement with apprenticeships, and supporting Emerging Talent and Early Careers programmes where required. Increase capability across the division by supporting engagement with the Capita Management & Leadership Academy and the Data, Technology & AI Academy, including facilitating workshops where appropriate. Design and deliver learning interventions tailored to CPS-specific needs, ensuring content is impactful, inclusive and evaluated effectively to drive continuous improvement. Provide clear, high-quality data insights on talent, performance and development, using analytics to support decision-making across CPS. Maintain and continuously improve the CPS Talent Hub, ensuring it remains a valuable, user-friendly resource that supports colleague development. Support divisional Talent Events and Conferences, including preparation, facilitation and post event follow up. Act as an engaged and collaborative member of the CPS People Team, contributing to divisional People priorities and wider cultural initiatives. What we're looking for: Essential Experience delivering talent management processes, including talent assessment, high potential identification and succession planning, ideally within a large or complex organisation. Strong understanding of core talent practices, including performance management, talent reviews, succession frameworks and development planning. Proven ability to design and deliver learning and development interventions, with particular confidence in virtual facilitation. Highly confident facilitator, able to deliver engaging virtual and face to face workshops, leadership development sessions and large audience presentations. Excellent communication and influencing skills, able to explain processes clearly, facilitate meaningful conversations, and constructively challenge thinking. High proficiency in Excel, with the ability to handle and interpret complex datasets. Strong analytical skills, with the ability to draw out meaningful insights and present data in a clear, compelling way to support strategic decision making. Collaborative and people focused, with a strong commitment to diversity, inclusion and equitable development. Hands on, delivery focused approach, able to roll up your sleeves and support colleagues and leaders directly. Adaptable across different audiences, from all colleague groups to managers and divisional leaders, adjusting communication and facilitation style as needed. Continuous improvement mindset, bringing positivity, curiosity and a commitment to evolving processes and outcomes. Desirable Experience supporting or managing apprenticeship programmes for existing colleagues or early career talent. Understanding or experience of strategic workforce planning and/or organisational design. Experience working with third party suppliers or training providers. Familiarity with Capita Academy programmes or other large scale leadership development frameworks. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita's areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We're embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Feb 28, 2026
Full time
In this role, you'll drive key performance and talent initiatives, support succession planning, and bring our Performance & Development programmes to life - helping build a confident, capable and engaged workforce. If you enjoy facilitating meaningful conversations, designing impactful learning experiences, and influencing how talent is nurtured across a division, this is your chance to make a real difference. This role is primarily home based, with some travel to Capita sites and events when needed. Job title: Talent & Performance Partner Job Description: What you'll be doing: Deliver the Divisional Talent Strategy across Capita Public Service (CPS), partnering with the People Team and business leaders to identify, assess and develop talent, with a strong emphasis on diversity, equity and inclusion. Embed a high performance culture by driving Capita's Performance Management framework, including Quarterly Progress Check Ins, Objective Setting and End of Year Reviews. Collaborate closely with Talent Acquisition to proactively identify internal mobility opportunities for high potential colleagues and support effective succession planning. Champion professional development by promoting and driving engagement with apprenticeships, and supporting Emerging Talent and Early Careers programmes where required. Increase capability across the division by supporting engagement with the Capita Management & Leadership Academy and the Data, Technology & AI Academy, including facilitating workshops where appropriate. Design and deliver learning interventions tailored to CPS-specific needs, ensuring content is impactful, inclusive and evaluated effectively to drive continuous improvement. Provide clear, high-quality data insights on talent, performance and development, using analytics to support decision-making across CPS. Maintain and continuously improve the CPS Talent Hub, ensuring it remains a valuable, user-friendly resource that supports colleague development. Support divisional Talent Events and Conferences, including preparation, facilitation and post event follow up. Act as an engaged and collaborative member of the CPS People Team, contributing to divisional People priorities and wider cultural initiatives. What we're looking for: Essential Experience delivering talent management processes, including talent assessment, high potential identification and succession planning, ideally within a large or complex organisation. Strong understanding of core talent practices, including performance management, talent reviews, succession frameworks and development planning. Proven ability to design and deliver learning and development interventions, with particular confidence in virtual facilitation. Highly confident facilitator, able to deliver engaging virtual and face to face workshops, leadership development sessions and large audience presentations. Excellent communication and influencing skills, able to explain processes clearly, facilitate meaningful conversations, and constructively challenge thinking. High proficiency in Excel, with the ability to handle and interpret complex datasets. Strong analytical skills, with the ability to draw out meaningful insights and present data in a clear, compelling way to support strategic decision making. Collaborative and people focused, with a strong commitment to diversity, inclusion and equitable development. Hands on, delivery focused approach, able to roll up your sleeves and support colleagues and leaders directly. Adaptable across different audiences, from all colleague groups to managers and divisional leaders, adjusting communication and facilitation style as needed. Continuous improvement mindset, bringing positivity, curiosity and a commitment to evolving processes and outcomes. Desirable Experience supporting or managing apprenticeship programmes for existing colleagues or early career talent. Understanding or experience of strategic workforce planning and/or organisational design. Experience working with third party suppliers or training providers. Familiarity with Capita Academy programmes or other large scale leadership development frameworks. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita's areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We're embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Poole. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 per year. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. You may need to cover other sites at short notice so mobility and means of transport is important. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Provide input to the club's local strategic plan on a trimester basis Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
Feb 28, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Poole. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 per year. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. You may need to cover other sites at short notice so mobility and means of transport is important. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Provide input to the club's local strategic plan on a trimester basis Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
