PRINCIPAL CYBERSECURITY ENGINEER SC Cleared - UK Only - (Sponsorship is unavailable) you must hold SC Clearance.Provide expert advice on the defences against cyber threats, data breaches, and emerging risks. This includes offering guidance on the selection, design, justification, implementation, and operational management of cybersecurity strategies, technologies, and standards. Contribute to the development and refinement of controls and processes to ensure the safety, confidentiality, integrity, availability, and overall security of data stored on systems. You will be responsible for identifying gaps in existing cybersecurity policies and procedures and, in collaboration with security, network, information governance, and technical leads, developing new measures to address these gaps. KEY RESPONSIBILITIES: You will work closely with system and service owners, as well as internal and external stakeholders, to design, implement, and enforce appropriate protective and detective security controls, policies, and procedures. The role includes the administration and operational management of security tooling and SIEM platforms, with responsibility for monitoring, detecting, and responding to cyber threats, intrusions, and unauthorised or suspicious activity. This includes Microsoft Sentinel (data and source tuning, creation and maintenance of workbooks and connectors, and threat intelligence review), Microsoft Defender for Endpoint and Defender for Cloud, and Darktrace, including system and model tuning, email module management, and configuration of autonomous response actions. You will be responsible for incident response activities, including triaging security alerts, investigating incidents, coordinating escalation and remediation, and conducting root cause analysis. You must be able to communicate effectively about security incidents and cyber risks to both technical and non-technical stakeholders. The role works closely with the Security Operations Centre (SOC) partner, supporting the assessment and investigation of alerts and contributing to the development and refinement of incident response plans and playbooks. You will support vulnerability management activities, including vulnerability assessments, annual audits, and penetration testing. This includes preparing and presenting incident, threat, and compliance reporting to stakeholders at all levels, including compiling a monthly SIRO report. Continuous improvement is a core responsibility. You will conduct post-incident reviews, recommend control and process improvements, and contribute to the creation and maintenance of cybersecurity governance documentation. You will also research emerging cyber threats and mitigation strategies and provide reports or presentations to senior stakeholders as required. The role supports cybersecurity training and awareness initiatives, promoting a strong security culture and helping to upskill colleagues in cybersecurity best practices. You will also collaborate with solution architects and project teams to ensure security is embedded into system and application designs, supporting secure architecture and delivery from the outset. Compliance & Framework Alignment: Ensure security operations align with regulatory standards and frameworks such as NIST, ISO 27001, and NCSC CAF. Person SpecificationEssential: Demonstrated experience with Microsoft Sentinel, Microsoft Defender for Endpoint/Cloud SIEM tools, threat intelligence platforms, and vulnerability management. Technical experience securing Microsoft Azure and Amazon Web Services cloud environments as well as on-premise/virtual Microsoft technologies. Strong analytical, communication, and problem-solving skills, including the ability to produce clear technical and non-technical reports. Ability to analyse and interpret security events/logs and perform remediation work to address security issues. Desirable: Recognised cybersecurity certifications (e.g., CompTIA Security+, CEH, GIAC, CISSP). Experience with DarkTrace Qualifications Bachelor's degree in Cybersecurity or Computer Science Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 21, 2026
Full time
PRINCIPAL CYBERSECURITY ENGINEER SC Cleared - UK Only - (Sponsorship is unavailable) you must hold SC Clearance.Provide expert advice on the defences against cyber threats, data breaches, and emerging risks. This includes offering guidance on the selection, design, justification, implementation, and operational management of cybersecurity strategies, technologies, and standards. Contribute to the development and refinement of controls and processes to ensure the safety, confidentiality, integrity, availability, and overall security of data stored on systems. You will be responsible for identifying gaps in existing cybersecurity policies and procedures and, in collaboration with security, network, information governance, and technical leads, developing new measures to address these gaps. KEY RESPONSIBILITIES: You will work closely with system and service owners, as well as internal and external stakeholders, to design, implement, and enforce appropriate protective and detective security controls, policies, and procedures. The role includes the administration and operational management of security tooling and SIEM platforms, with responsibility for monitoring, detecting, and responding to cyber threats, intrusions, and unauthorised or suspicious activity. This includes Microsoft Sentinel (data and source tuning, creation and maintenance of workbooks and connectors, and threat intelligence review), Microsoft Defender for Endpoint and Defender for Cloud, and Darktrace, including system and model tuning, email module management, and configuration of autonomous response actions. You will be responsible for incident response activities, including triaging security alerts, investigating incidents, coordinating escalation and remediation, and conducting root cause analysis. You must be able to communicate effectively about security incidents and cyber risks to both technical and non-technical stakeholders. The role works closely with the Security Operations Centre (SOC) partner, supporting the assessment and investigation of alerts and contributing to the development and refinement of incident response plans and playbooks. You will support vulnerability management activities, including vulnerability assessments, annual audits, and penetration testing. This includes preparing and presenting incident, threat, and compliance reporting to stakeholders at all levels, including compiling a monthly SIRO report. Continuous improvement is a core responsibility. You will conduct post-incident reviews, recommend control and process improvements, and contribute to the creation and maintenance of cybersecurity governance documentation. You will also research emerging cyber threats and mitigation strategies and provide reports or presentations to senior stakeholders as required. The role supports cybersecurity training and awareness initiatives, promoting a strong security culture and helping to upskill colleagues in cybersecurity best practices. You will also collaborate with solution architects and project teams to ensure security is embedded into system and application designs, supporting secure architecture and delivery from the outset. Compliance & Framework Alignment: Ensure security operations align with regulatory standards and frameworks such as NIST, ISO 27001, and NCSC CAF. Person SpecificationEssential: Demonstrated experience with Microsoft Sentinel, Microsoft Defender for Endpoint/Cloud SIEM tools, threat intelligence platforms, and vulnerability management. Technical experience securing Microsoft Azure and Amazon Web Services cloud environments as well as on-premise/virtual Microsoft technologies. Strong analytical, communication, and problem-solving skills, including the ability to produce clear technical and non-technical reports. Ability to analyse and interpret security events/logs and perform remediation work to address security issues. Desirable: Recognised cybersecurity certifications (e.g., CompTIA Security+, CEH, GIAC, CISSP). Experience with DarkTrace Qualifications Bachelor's degree in Cybersecurity or Computer Science Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Location Norcross - Tomlinson House, FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW, Kentigern House, Glasgow, G2 3EX. About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today! Job description DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. As a Senior DevOps Engineer, you will be at the heart of managing and optimising our development processes. Your responsibilities will include overseeing tools and testing environments, managing central code control, maintaining development standards, and writing software that automates systems. You will design secure solutions and deliver complex projects using modern development standards. Your role will also involve troubleshooting and resolving complex service faults and designing efficient systems with medium levels of risk and complexity. You will actively collaborate with user researchers to champion user-focused design, as well as with technical and solutions architects and software developers. In addition, you will underpin the development of both internal user services and public-facing services. You will deploy and manage applications on OpenShift and third-party PaaS solutions and manage CI/CD pipelines. The ideal candidate will demonstrate strong leadership, effective communication, decision-making skills, and a commitment to continuous improvement and development. Responsibilities A Senior DevOps Engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories. At this role level, you will: Transform technical requirements into an effective DevOps toolchain to enable product delivery Ensure that deployment strategies for products are repeatable, scalable and highly available Have deep technical knowledge, providing support to delivery teams and solving complex problems Manage service components and optimise development processes to ensure they meet business needs and performance indicators. Design secure solutions and services with controls specifically engineered to mitigate security threats. Use modern development standards to design, code, test, and document programs or scripts of medium-to-high complexity. Identify, locate, and fix complex service faults while advising others on different methodologies and types of service support. Design systems with medium levels of risk and complexity, ensuring the selection of appropriate technology and efficient resource use. Collaborate with user researchers to champion user research, prioritise and define approaches to understand the user story, and offer recommendations on the best tools and methods to use. Deploy, manage, and scale applications on OpenShift and third-party Platform as a Service (PaaS) solutions, while setting up and managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues Person specification You will need the following skills for this role: Availability and Capacity Management (Senior DevOps Engineer) You can manage service components to ensure they meet business needs and key performance indicators (KPIs) (Skill Level: Working) Development process optimisation (Senior DevOps Engineer). You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill Level: Working) Information Security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill Level: Practitioner). Modern Development Standards. You can apply modern development standards and support others in applying them. (Skill Level: Practitioner) Programming and Build (Software Engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools (Skill Level: Practitioner) Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them use a variety of prototyping methods and choose the most appropriate (Skill Level: Practitioner) Service Support. You can identify, locate, and fix complex service faults, and advise others on different methodologies and types of service support.(Skill Level: Expert) Systems Design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods, and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill Level: Practitioner) Systems Integration. You can define the integration build co-ordinate build activities across systems understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, and guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill Level: Practitioner) You will hold a recognized technical certification appropriate to the role or be prepared to obtain this while in post. Desirable Experience: Experience with OpenShift: As our solutions are run on OpenShift, experience with deploying, managing, and scaling applications on this platform is highly desirable. This includes understanding of OpenShift's architecture, its project and application concepts, and its command-line client. Proficiency with Prometheus and Terraform: Experience with Prometheus for monitoring and alerting purposes is desirable. Familiarity with Terraform for infrastructure as code (IaC) to provision and manage any cloud, infrastructure, or service is also needed. Containerization and Kubernetes Experience: Hands-on experience with Docker or other containerization technologies is needed. Understanding of Kubernetes for container orchestration is also crucial, including the ability to design, deploy and manage applications within a Kubernetes environment. . click apply for full job details
Apr 20, 2026
Full time
Location Norcross - Tomlinson House, FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW, Kentigern House, Glasgow, G2 3EX. About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today! Job description DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. As a Senior DevOps Engineer, you will be at the heart of managing and optimising our development processes. Your responsibilities will include overseeing tools and testing environments, managing central code control, maintaining development standards, and writing software that automates systems. You will design secure solutions and deliver complex projects using modern development standards. Your role will also involve troubleshooting and resolving complex service faults and designing efficient systems with medium levels of risk and complexity. You will actively collaborate with user researchers to champion user-focused design, as well as with technical and solutions architects and software developers. In addition, you will underpin the development of both internal user services and public-facing services. You will deploy and manage applications on OpenShift and third-party PaaS solutions and manage CI/CD pipelines. The ideal candidate will demonstrate strong leadership, effective communication, decision-making skills, and a commitment to continuous improvement and development. Responsibilities A Senior DevOps Engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories. At this role level, you will: Transform technical requirements into an effective DevOps toolchain to enable product delivery Ensure that deployment strategies for products are repeatable, scalable and highly available Have deep technical knowledge, providing support to delivery teams and solving complex problems Manage service components and optimise development processes to ensure they meet business needs and performance indicators. Design secure solutions and services with controls specifically engineered to mitigate security threats. Use modern development standards to design, code, test, and document programs or scripts of medium-to-high complexity. Identify, locate, and fix complex service faults while advising others on different methodologies and types of service support. Design systems with medium levels of risk and complexity, ensuring the selection of appropriate technology and efficient resource use. Collaborate with user researchers to champion user research, prioritise and define approaches to understand the user story, and offer recommendations on the best tools and methods to use. Deploy, manage, and scale applications on OpenShift and third-party Platform as a Service (PaaS) solutions, while setting up and managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues Person specification You will need the following skills for this role: Availability and Capacity Management (Senior DevOps Engineer) You can manage service components to ensure they meet business needs and key performance indicators (KPIs) (Skill Level: Working) Development process optimisation (Senior DevOps Engineer). You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill Level: Working) Information Security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill Level: Practitioner). Modern Development Standards. You can apply modern development standards and support others in applying them. (Skill Level: Practitioner) Programming and Build (Software Engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools (Skill Level: Practitioner) Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them use a variety of prototyping methods and choose the most appropriate (Skill Level: Practitioner) Service Support. You can identify, locate, and fix complex service faults, and advise others on different methodologies and types of service support.(Skill Level: Expert) Systems Design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods, and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill Level: Practitioner) Systems Integration. You can define the integration build co-ordinate build activities across systems understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, and guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill Level: Practitioner) You will hold a recognized technical certification appropriate to the role or be prepared to obtain this while in post. Desirable Experience: Experience with OpenShift: As our solutions are run on OpenShift, experience with deploying, managing, and scaling applications on this platform is highly desirable. This includes understanding of OpenShift's architecture, its project and application concepts, and its command-line client. Proficiency with Prometheus and Terraform: Experience with Prometheus for monitoring and alerting purposes is desirable. Familiarity with Terraform for infrastructure as code (IaC) to provision and manage any cloud, infrastructure, or service is also needed. Containerization and Kubernetes Experience: Hands-on experience with Docker or other containerization technologies is needed. Understanding of Kubernetes for container orchestration is also crucial, including the ability to design, deploy and manage applications within a Kubernetes environment. . click apply for full job details
Role Overview The Senior Backend Engineer designs, delivers, and supports this transport - tech customers cloud platforms, with a strong focus on high-performance PostgreSQL databases and resilient AWS-native backend systems. The role spans full lifecycle delivery, from requirements and design to implementation, testing, and ongoing support. This may seem like a lot, within a big organisation it would often be two separate roles. But that's part of the opportunity - instead of being stuck doing a narrow set of tasks you're able to drive all aspects of a solution - so more rewarding and interesting. Key Responsibilities Core PostgreSQL Architecture & Performance - Design, optimise, and maintain high-performance, reliable, and supportable PostgreSQL databases. Advanced SQL - Develop and refine complex, performant SQL and database objects. Backend Engineering - Build and enhance backend services (primarily Python), ensuring strong coding, testing, and documentation practices. AWS Delivery - Create and evolve solutions using RDS Aurora, Lambda, API Gateway, SNS/SQS, DynamoDB, and other serverless components. Reliability & Observability - Build robust, resilient systems aligned with best-practice operations. Infrastructure as Code - Implement automated deployments using Git, Bitbucket, and CloudFormation. End-to-End Delivery - Own technical delivery from discovery to production rollout and support. Additional Collaborate directly with customers to translate requirements into technical solutions. Take ownership of components, identifying risks and opportunities for improvement. Work effectively across teams (frontend, operations, security). Maintain high engineering standards and documentation. Support incident investigation, root cause analysis, and preventative fixes. Key Experience 5+ years' hands-on development delivering production systems. Deep PostgreSQL design, optimisation, and performance tuning expertise. Strong AWS experience, including RDS Aurora and serverless architectures. Proficiency in at least one backend language (preferably Python). Experience with Git, automated deployments, and IaC (CloudFormation). Collaboration across distributed/offshore teams. Working knowledge of frontend technologies (React is a plus). Proven track record across full delivery lifecycles. Key Behaviours Proactive & independent , taking ownership of solutions. Analytical , balancing performance, reliability, and maintainability. Customer-focused , translating needs into effective designs. Clear communicator , to technical and non-technical audiences. Collaborative , contributing positively to team outcomes. Results-driven , delivering high-quality, production-ready systems.
Apr 20, 2026
Full time
Role Overview The Senior Backend Engineer designs, delivers, and supports this transport - tech customers cloud platforms, with a strong focus on high-performance PostgreSQL databases and resilient AWS-native backend systems. The role spans full lifecycle delivery, from requirements and design to implementation, testing, and ongoing support. This may seem like a lot, within a big organisation it would often be two separate roles. But that's part of the opportunity - instead of being stuck doing a narrow set of tasks you're able to drive all aspects of a solution - so more rewarding and interesting. Key Responsibilities Core PostgreSQL Architecture & Performance - Design, optimise, and maintain high-performance, reliable, and supportable PostgreSQL databases. Advanced SQL - Develop and refine complex, performant SQL and database objects. Backend Engineering - Build and enhance backend services (primarily Python), ensuring strong coding, testing, and documentation practices. AWS Delivery - Create and evolve solutions using RDS Aurora, Lambda, API Gateway, SNS/SQS, DynamoDB, and other serverless components. Reliability & Observability - Build robust, resilient systems aligned with best-practice operations. Infrastructure as Code - Implement automated deployments using Git, Bitbucket, and CloudFormation. End-to-End Delivery - Own technical delivery from discovery to production rollout and support. Additional Collaborate directly with customers to translate requirements into technical solutions. Take ownership of components, identifying risks and opportunities for improvement. Work effectively across teams (frontend, operations, security). Maintain high engineering standards and documentation. Support incident investigation, root cause analysis, and preventative fixes. Key Experience 5+ years' hands-on development delivering production systems. Deep PostgreSQL design, optimisation, and performance tuning expertise. Strong AWS experience, including RDS Aurora and serverless architectures. Proficiency in at least one backend language (preferably Python). Experience with Git, automated deployments, and IaC (CloudFormation). Collaboration across distributed/offshore teams. Working knowledge of frontend technologies (React is a plus). Proven track record across full delivery lifecycles. Key Behaviours Proactive & independent , taking ownership of solutions. Analytical , balancing performance, reliability, and maintainability. Customer-focused , translating needs into effective designs. Clear communicator , to technical and non-technical audiences. Collaborative , contributing positively to team outcomes. Results-driven , delivering high-quality, production-ready systems.
Job Title: Account Manager - IT Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Key Responsibilities: Client Engagement & Relationship Management: Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders. Lead regular service reviews, including quarterly business reviews and roadmap discussions. Technical Strategy & Advisory: Gain an in-depth understanding of client IT environments, business priorities, and challenges. Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including networks, cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. Translate technical concepts into business-aligned language for non-technical stakeholders. Advise on emerging technologies like AI and machine learning, and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight: Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the sales team to develop technical proposals tailored to client needs. Provide technical insights during license and renewal negotiations. Promote new products and services, ensuring all potential growth opportunities are explored. Maintain regular pipeline forecasts for both your clients and your team. Compliance & Security Maintain a solid understanding of Information Security Management Systems (ISMS) and ensure compliance with data protection policies and regulations. About you: Experience: Proven experience as a strategic IT advisor to senior clients, ideally as an Account Manager, TAM, Solutions Consultant, or Engineer. Background in IT infrastructure, cloud services, cybersecurity, and modern workplace technologies. Experience in MSP and IT sales, developing new business, managing client relationships, and leading sales initiatives. Ability to lead client-facing discussions focused on both business needs and technological solutions. Commercial awareness with a knack for identifying value-based solutions. Extensive experience managing large client accounts, translating technical concepts for non-technical stakeholders, and influencing decision-makers. Proficiency with CRM systems, using data to manage client relationships and optimise sales. A degree or equivalent is highly desirable. Personal Attributes: Friendly, professional, and commercially astute. Strategic, excited about tech, and able to engage stakeholders. Strong written and verbal communication skills, especially when explaining technical issues to non-technical clients. Clear and frequent communicator who values problem-solving and learning. Disciplined and able to prioritise and execute tasks under pressure. Why join us? Work-life balance is the norm, not a perk Enjoy a fun, productive environment with a supportive team Workplace pension provided Access to comprehensive in-house and external training Competitive salary reflecting your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role.
Apr 20, 2026
Full time
Job Title: Account Manager - IT Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Key Responsibilities: Client Engagement & Relationship Management: Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders. Lead regular service reviews, including quarterly business reviews and roadmap discussions. Technical Strategy & Advisory: Gain an in-depth understanding of client IT environments, business priorities, and challenges. Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including networks, cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. Translate technical concepts into business-aligned language for non-technical stakeholders. Advise on emerging technologies like AI and machine learning, and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight: Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the sales team to develop technical proposals tailored to client needs. Provide technical insights during license and renewal negotiations. Promote new products and services, ensuring all potential growth opportunities are explored. Maintain regular pipeline forecasts for both your clients and your team. Compliance & Security Maintain a solid understanding of Information Security Management Systems (ISMS) and ensure compliance with data protection policies and regulations. About you: Experience: Proven experience as a strategic IT advisor to senior clients, ideally as an Account Manager, TAM, Solutions Consultant, or Engineer. Background in IT infrastructure, cloud services, cybersecurity, and modern workplace technologies. Experience in MSP and IT sales, developing new business, managing client relationships, and leading sales initiatives. Ability to lead client-facing discussions focused on both business needs and technological solutions. Commercial awareness with a knack for identifying value-based solutions. Extensive experience managing large client accounts, translating technical concepts for non-technical stakeholders, and influencing decision-makers. Proficiency with CRM systems, using data to manage client relationships and optimise sales. A degree or equivalent is highly desirable. Personal Attributes: Friendly, professional, and commercially astute. Strategic, excited about tech, and able to engage stakeholders. Strong written and verbal communication skills, especially when explaining technical issues to non-technical clients. Clear and frequent communicator who values problem-solving and learning. Disciplined and able to prioritise and execute tasks under pressure. Why join us? Work-life balance is the norm, not a perk Enjoy a fun, productive environment with a supportive team Workplace pension provided Access to comprehensive in-house and external training Competitive salary reflecting your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 20, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Our local authority client based in East London are urgently seeking an experienced .Senior Cyber Security Engineer. 500 a day Umbrella Business Justification With the strategic deployment of an outsourced Security Operations Center (SOC) from NCC Group that leverages Splunk and CrowdStrike, the Senior Cyber Security Engineer role is a key addition to our team to maximise the timeline and investment. With a team member leaving the cyber team and LBH in February, this position is necessary to get the best out of the SOC partnership with NCC Group by providing the senior-level technical expertise to manage, integrate, optimize the capabilities of our outsourced SOC and train the existing team. We will also look for additional technical skill sets in this role such as experience with Vulnerability Assessment, Penetration Testing and Policy/Standards Creation. Position Summary Contract Senior Cybersecurity Engineer. The ideal candidate will be a technical expert in CrowdStrike for endpoint protection and Splunk for security telemetry, capable of turning raw data into actionable intelligence. Key Responsibilities Endpoint Strategy: Lead the deployment, policy configuration, and maintenance of the CrowdStrike Falcon platform. SIEM Mastery: Work with our SOC partner to architect and optimize Splunk dashboards, alerts, and data models to identify sophisticated threats. Incident Response: Serve as a technical escalation point for high-priority security incidents, utilizing EDR and SIEM tools for rapid containment. Automation: Develop "SOAR" workflows (Security Orchestration, Automation, and Response) to reduce manual intervention and improve response times. Threat Hunting: Proactively search for undetected malicious activity using specialized queries. Training. Build up the Crowdstrike, Splunk and Security Analysis skills within the existing team. Required Experience Experience: 5+ years in a dedicated Cyber Security Engineering or SOC Tier 3 role. CrowdStrike Expert: Deep hands-on experience with Falcon Prevent, Insight, and Discover. Certification (CCFA/CCFR) is a major plus. Splunk Power User: Proficiency in writing complex Search Processing Language (SPL) and managing Splunk Enterprise Security (ES). Technical Breadth: Strong understanding of network protocols, cloud security (AWS/Azure), and the MITRE ATT&CK framework. Vulnerability Assessment: 2+ years using VA tools would be a bonus Penetration Testing: Exposure to Penetration Testing and Web Application Testing. Desired Qualifications Cyber Security Foundational: Such as CompTIA Security+, Network+, CySA+, GSEC Advanced : Such as CISSP, GCIH, GCIA ,CCSP Crowdstrike. Ideally 2 or more out of the following 3 CCFA (CrowdStrike Certified Falcon Administrator): CCFR (CrowdStrike Certified Falcon Responder): CCSE (CrowdStrike Certified SIEM Engineer): Splunk Splunk Certified Cybersecurity Defense Engineer (Mandatory) Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Apr 20, 2026
Contractor
Our local authority client based in East London are urgently seeking an experienced .Senior Cyber Security Engineer. 500 a day Umbrella Business Justification With the strategic deployment of an outsourced Security Operations Center (SOC) from NCC Group that leverages Splunk and CrowdStrike, the Senior Cyber Security Engineer role is a key addition to our team to maximise the timeline and investment. With a team member leaving the cyber team and LBH in February, this position is necessary to get the best out of the SOC partnership with NCC Group by providing the senior-level technical expertise to manage, integrate, optimize the capabilities of our outsourced SOC and train the existing team. We will also look for additional technical skill sets in this role such as experience with Vulnerability Assessment, Penetration Testing and Policy/Standards Creation. Position Summary Contract Senior Cybersecurity Engineer. The ideal candidate will be a technical expert in CrowdStrike for endpoint protection and Splunk for security telemetry, capable of turning raw data into actionable intelligence. Key Responsibilities Endpoint Strategy: Lead the deployment, policy configuration, and maintenance of the CrowdStrike Falcon platform. SIEM Mastery: Work with our SOC partner to architect and optimize Splunk dashboards, alerts, and data models to identify sophisticated threats. Incident Response: Serve as a technical escalation point for high-priority security incidents, utilizing EDR and SIEM tools for rapid containment. Automation: Develop "SOAR" workflows (Security Orchestration, Automation, and Response) to reduce manual intervention and improve response times. Threat Hunting: Proactively search for undetected malicious activity using specialized queries. Training. Build up the Crowdstrike, Splunk and Security Analysis skills within the existing team. Required Experience Experience: 5+ years in a dedicated Cyber Security Engineering or SOC Tier 3 role. CrowdStrike Expert: Deep hands-on experience with Falcon Prevent, Insight, and Discover. Certification (CCFA/CCFR) is a major plus. Splunk Power User: Proficiency in writing complex Search Processing Language (SPL) and managing Splunk Enterprise Security (ES). Technical Breadth: Strong understanding of network protocols, cloud security (AWS/Azure), and the MITRE ATT&CK framework. Vulnerability Assessment: 2+ years using VA tools would be a bonus Penetration Testing: Exposure to Penetration Testing and Web Application Testing. Desired Qualifications Cyber Security Foundational: Such as CompTIA Security+, Network+, CySA+, GSEC Advanced : Such as CISSP, GCIH, GCIA ,CCSP Crowdstrike. Ideally 2 or more out of the following 3 CCFA (CrowdStrike Certified Falcon Administrator): CCFR (CrowdStrike Certified Falcon Responder): CCSE (CrowdStrike Certified SIEM Engineer): Splunk Splunk Certified Cybersecurity Defense Engineer (Mandatory) Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Principal Full Stack Software Engineer Location: Hybrid - 1-2 days a week Salary: (Apply online only)k + 10% Bonus Type: Permanent No Sponsorship Available Overview: We are seeking a Principal Full Stack Software Engineer to lead the design, development, and delivery of scalable, high-performance applications across a modern cloud-based architecture. This is a senior, hands-on leadership role where you will shape technical direction, influence engineering standards, and drive best practice across the full software development lifecycle. You will work closely with product, architecture, and leadership teams to deliver robust, user-centric solutions while mentoring engineers and fostering a high-performing engineering culture. Key Responsibilities: Lead end-to-end design and development of full stack applications across frontend and backend systems Define and drive engineering best practices, coding standards, and architectural principles Act as a technical authority across multiple teams, guiding complex solution design and delivery Build scalable, secure, and high-performing systems using modern frameworks and cloud technologies Collaborate with Product Owners and stakeholders to translate business requirements into technical solutions Mentor and coach engineers, supporting career development and technical growth Drive adoption of DevOps practices, CI/CD pipelines, and automated testing frameworks Contribute to strategic technology decisions and long-term roadmap planning Ensure high levels of system reliability, performance, and security Required Skills & Experience: Extensive experience as a Full Stack Engineer with a strong track record in senior or principal-level roles Expertise in JavaScript/TypeScript and modern frontend frameworks (e.g., React, Angular, or Vue) Strong backend development experience (e.g., Node.js, Java, Python, or Go) Proven experience designing and building scalable, distributed systems Strong experience with REST APIs, microservices architecture, and event-driven systems Cloud experience with Azure with knowledge of serverless and containerised architectures Solid understanding of DevOps practices, CI/CD, and infrastructure as code Experience working in Agile environments and leading technical delivery Strong stakeholder engagement and communication skills Desirable Experience: Knowledge of data engineering or real-time data processing pipelines Exposure to system design at enterprise scale Experience working in regulated environments such as financial services Benefits: Competitive base salary and performance bonus Flexible hybrid working model Private healthcare and enhanced pension 25 days annual leave + additional benefits Learning and development budget Opportunity to shape engineering strategy within a growing organisation
Apr 20, 2026
Full time
Principal Full Stack Software Engineer Location: Hybrid - 1-2 days a week Salary: (Apply online only)k + 10% Bonus Type: Permanent No Sponsorship Available Overview: We are seeking a Principal Full Stack Software Engineer to lead the design, development, and delivery of scalable, high-performance applications across a modern cloud-based architecture. This is a senior, hands-on leadership role where you will shape technical direction, influence engineering standards, and drive best practice across the full software development lifecycle. You will work closely with product, architecture, and leadership teams to deliver robust, user-centric solutions while mentoring engineers and fostering a high-performing engineering culture. Key Responsibilities: Lead end-to-end design and development of full stack applications across frontend and backend systems Define and drive engineering best practices, coding standards, and architectural principles Act as a technical authority across multiple teams, guiding complex solution design and delivery Build scalable, secure, and high-performing systems using modern frameworks and cloud technologies Collaborate with Product Owners and stakeholders to translate business requirements into technical solutions Mentor and coach engineers, supporting career development and technical growth Drive adoption of DevOps practices, CI/CD pipelines, and automated testing frameworks Contribute to strategic technology decisions and long-term roadmap planning Ensure high levels of system reliability, performance, and security Required Skills & Experience: Extensive experience as a Full Stack Engineer with a strong track record in senior or principal-level roles Expertise in JavaScript/TypeScript and modern frontend frameworks (e.g., React, Angular, or Vue) Strong backend development experience (e.g., Node.js, Java, Python, or Go) Proven experience designing and building scalable, distributed systems Strong experience with REST APIs, microservices architecture, and event-driven systems Cloud experience with Azure with knowledge of serverless and containerised architectures Solid understanding of DevOps practices, CI/CD, and infrastructure as code Experience working in Agile environments and leading technical delivery Strong stakeholder engagement and communication skills Desirable Experience: Knowledge of data engineering or real-time data processing pipelines Exposure to system design at enterprise scale Experience working in regulated environments such as financial services Benefits: Competitive base salary and performance bonus Flexible hybrid working model Private healthcare and enhanced pension 25 days annual leave + additional benefits Learning and development budget Opportunity to shape engineering strategy within a growing organisation
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 20, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 20, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 20, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 19, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2026
Full time
3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2026
Full time
3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Here we have a great opportunity to join our team as a Technical Command Centre Lead! As a Technical Command Centre Lead, you will be responsible for providing technical leadership, operational command and control, and cross tower coordination within the Command Centre. The role ensures service stability, rapid incident resolution, effective escalation management, and proactive operational insight, acting as the single technical authority during Major Incidents and critical business events. The role works across Service Providers, internal delivery teams, security operations, and business stakeholders to ensure end to end service performance and resilience. This role requires you to be based on site in Preston 5 days per week. Your role Lead the day-to-day technical operation of the Command Centre, ensuring effective monitoring, escalation, and decision making Act as the technical authority during Major Incidents (Sev 1 / Sev 2), directing investigation, resolution, and recovery activities Maintain overall situational awareness and control across infrastructure, applications, networks, and security domains Provide operational technical leadership during Major Incidents, Disaster Recovery events, and key business events Chair or support technical bridges, ensuring accurate updates, clear actions, and effective cross supplier collaboration Ensure post incident reviews, root cause analysis, and corrective actions are completed and tracked Oversee monitoring and alerting capabilities across the estate, ensuring critical services are proactively observed Drive the use of dashboards, analytics, and AIOps to identify trends, reduce noise, and prevent recurring incidents Work with Service Providers to improve event management and service visibility Coordinate and direct Service Providers and internal teams during live operational events Act as the central escalation point for technical issues impacting business critical services Provide clear, concise technical updates to senior stakeholders and leadership Ensure adherence to ITSM processes (Incident, Problem, Change, Event Management) Support change assurance during high risk or business critical changes Identify operational improvement opportunities and contribute to service maturity initiatives You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Strong experience in Command Centre, NOC, SOC, or Major Incident Management environments Broad cross tower technical understanding (infrastructure, networks, applications, cloud, security) Proven ability to lead and make decisions under pressure during critical incidents Experience coordinating multiple Service Providers in a SIAM or multi supplier model Excellent stakeholder communication skills, including senior and executive audiences Experience with ServiceNow (ITSM, ITOM, AIOps) and enterprise monitoring tools Background in large scale, 24x7 operational environments Knowledge of IT service continuity and disaster recovery processes We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Please opt in during the application process. Your security clearance and pre-employment checks To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Make it real - what does it mean for you? You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK. Capgemini. Make it real. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
Apr 19, 2026
Full time
Here we have a great opportunity to join our team as a Technical Command Centre Lead! As a Technical Command Centre Lead, you will be responsible for providing technical leadership, operational command and control, and cross tower coordination within the Command Centre. The role ensures service stability, rapid incident resolution, effective escalation management, and proactive operational insight, acting as the single technical authority during Major Incidents and critical business events. The role works across Service Providers, internal delivery teams, security operations, and business stakeholders to ensure end to end service performance and resilience. This role requires you to be based on site in Preston 5 days per week. Your role Lead the day-to-day technical operation of the Command Centre, ensuring effective monitoring, escalation, and decision making Act as the technical authority during Major Incidents (Sev 1 / Sev 2), directing investigation, resolution, and recovery activities Maintain overall situational awareness and control across infrastructure, applications, networks, and security domains Provide operational technical leadership during Major Incidents, Disaster Recovery events, and key business events Chair or support technical bridges, ensuring accurate updates, clear actions, and effective cross supplier collaboration Ensure post incident reviews, root cause analysis, and corrective actions are completed and tracked Oversee monitoring and alerting capabilities across the estate, ensuring critical services are proactively observed Drive the use of dashboards, analytics, and AIOps to identify trends, reduce noise, and prevent recurring incidents Work with Service Providers to improve event management and service visibility Coordinate and direct Service Providers and internal teams during live operational events Act as the central escalation point for technical issues impacting business critical services Provide clear, concise technical updates to senior stakeholders and leadership Ensure adherence to ITSM processes (Incident, Problem, Change, Event Management) Support change assurance during high risk or business critical changes Identify operational improvement opportunities and contribute to service maturity initiatives You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Strong experience in Command Centre, NOC, SOC, or Major Incident Management environments Broad cross tower technical understanding (infrastructure, networks, applications, cloud, security) Proven ability to lead and make decisions under pressure during critical incidents Experience coordinating multiple Service Providers in a SIAM or multi supplier model Excellent stakeholder communication skills, including senior and executive audiences Experience with ServiceNow (ITSM, ITOM, AIOps) and enterprise monitoring tools Background in large scale, 24x7 operational environments Knowledge of IT service continuity and disaster recovery processes We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Please opt in during the application process. Your security clearance and pre-employment checks To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Make it real - what does it mean for you? You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK. Capgemini. Make it real. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
At Victrex, we are committed to harnessing the power of data to drive smarter decisions, improve operational performance, and support innovation across the organisation. We're now looking for a Senior Data Engineer to join our growing data and digital capability. About the Role As a Senior Data Engineer, you'll play a key role in designing, building and maintaining scalable, high performance data infrastructure and pipelines. You'll ensure our data systems are reliable, secure and optimised to support analytics, business intelligence and AI driven initiatives. Working closely with Data Engineers, Power BI Developers, Process Engineers, Business Analysts and subject matter experts, you'll embed best practice in data engineering and data management across Victrex. This role offers the flexibility of working predominantly from home, with occasional on site meetings or activities at Hillhouse. What You'll Be Doing Designing, implementing and maintaining scalable data pipelines using Microsoft technologies including Azure Data Factory, Azure Synapse, Azure Databricks and Fabric. Defining and enforcing best practices in data architecture, governance and security. Developing and optimising ETL/ELT processes in support of analytics and AI initiatives. Collaborating with data scientists and process engineers to integrate ML and LLM models into production environments. Managing performance, scalability and cost efficiency of our data warehouse and lakehouse solutions. Evaluating and implementing emerging AI/ML technologies to enhance data processing capability. Translating business needs into technical solutions through close stakeholder engagement. Ensuring compliance with internal governance and external regulatory requirements. Working with external suppliers and partners to support our data architecture roadmap. What We're Looking For Demonstrable experience in designing and optimising data pipelines for structured and unstructured data. Strong experience with DevOps and CI/CD methodologies. Proficiency in SQL and NoSQL database design and data modelling. Hands on experience with cloud platforms (Azure, AWS or GCP) and big data technologies such as Spark, Hadoop or Kafka. Strong programming skills in Python, Java or Scala. Deep understanding of ETL/ELT tools such as Apache Airflow, dbt or Informatica. Experience implementing data governance, data security and compliance frameworks. Excellent communication skills with an ability to translate technical concepts for non technical audiences. Proven ability to collaborate across functions and build strong stakeholder relationships. Good understanding of broader business processes and organisational goals. Qualifications Bachelor's or Master's degree in Computer Science, Data Engineering or a related field (desirable). Relevant professional experience in data engineering (essential). NO RECRUITMENT AGENCIES PLEASE. At present, we are not accepting any candidates via a recruitment agency or third party. About Victrex Victrex is a global leader in high performance polymers, serving sectors such as automotive, aerospace, energy, industrial, electronics and medical. We focus on developing advanced PEEK and PAEK solutions that deliver environmental and societal benefits to our customers. We are a company that values human centred leadership, curiosity, adaptability and collaboration, and we are committed to sustainability, diversity and inclusion. We are proud to be recognized as a 'Disability Confident' employer and a top performer in the FTSE Women Leaders Review for Women in Leadership and Women on Boards. Victrex values diversity and encourages applications from all sections of the community. That email is:
Apr 19, 2026
Full time
At Victrex, we are committed to harnessing the power of data to drive smarter decisions, improve operational performance, and support innovation across the organisation. We're now looking for a Senior Data Engineer to join our growing data and digital capability. About the Role As a Senior Data Engineer, you'll play a key role in designing, building and maintaining scalable, high performance data infrastructure and pipelines. You'll ensure our data systems are reliable, secure and optimised to support analytics, business intelligence and AI driven initiatives. Working closely with Data Engineers, Power BI Developers, Process Engineers, Business Analysts and subject matter experts, you'll embed best practice in data engineering and data management across Victrex. This role offers the flexibility of working predominantly from home, with occasional on site meetings or activities at Hillhouse. What You'll Be Doing Designing, implementing and maintaining scalable data pipelines using Microsoft technologies including Azure Data Factory, Azure Synapse, Azure Databricks and Fabric. Defining and enforcing best practices in data architecture, governance and security. Developing and optimising ETL/ELT processes in support of analytics and AI initiatives. Collaborating with data scientists and process engineers to integrate ML and LLM models into production environments. Managing performance, scalability and cost efficiency of our data warehouse and lakehouse solutions. Evaluating and implementing emerging AI/ML technologies to enhance data processing capability. Translating business needs into technical solutions through close stakeholder engagement. Ensuring compliance with internal governance and external regulatory requirements. Working with external suppliers and partners to support our data architecture roadmap. What We're Looking For Demonstrable experience in designing and optimising data pipelines for structured and unstructured data. Strong experience with DevOps and CI/CD methodologies. Proficiency in SQL and NoSQL database design and data modelling. Hands on experience with cloud platforms (Azure, AWS or GCP) and big data technologies such as Spark, Hadoop or Kafka. Strong programming skills in Python, Java or Scala. Deep understanding of ETL/ELT tools such as Apache Airflow, dbt or Informatica. Experience implementing data governance, data security and compliance frameworks. Excellent communication skills with an ability to translate technical concepts for non technical audiences. Proven ability to collaborate across functions and build strong stakeholder relationships. Good understanding of broader business processes and organisational goals. Qualifications Bachelor's or Master's degree in Computer Science, Data Engineering or a related field (desirable). Relevant professional experience in data engineering (essential). NO RECRUITMENT AGENCIES PLEASE. At present, we are not accepting any candidates via a recruitment agency or third party. About Victrex Victrex is a global leader in high performance polymers, serving sectors such as automotive, aerospace, energy, industrial, electronics and medical. We focus on developing advanced PEEK and PAEK solutions that deliver environmental and societal benefits to our customers. We are a company that values human centred leadership, curiosity, adaptability and collaboration, and we are committed to sustainability, diversity and inclusion. We are proud to be recognized as a 'Disability Confident' employer and a top performer in the FTSE Women Leaders Review for Women in Leadership and Women on Boards. Victrex values diversity and encourages applications from all sections of the community. That email is:
RDQ426R108 About the Role Lead a team dedicated to embedding security into Databricks' core platforms - including compute, identity, data plane, control plane, Kubernetes infrastructure, and developer frameworks. Shape company wide security architecture by driving "secure by default" platforms, opinionated frameworks, and systemic guardrails. Partner closely with engineering teams to make the secure path the easiest path. Eliminate entire classes of security risk through scalable design, not manual reviews or ticket triage. Set technical direction and empower engineers to build secure systems at massive scale. The Impact You Will Have Build secure platforms: Integrate security into infrastructure and platform systems from the ground up. Create reusable security frameworks: Develop secure reference architectures and automated guardrails that simplify adoption. Reduce systemic risks: Identify patterns of architectural weaknesses and drive durable, root cause fixes across product areas. Influence roadmaps: Work with engineering and Red Teams to validate assumptions, improve controls, and strengthen design decisions. Scale security leadership: Grow and mentor senior security engineers, ensuring engagement happens early and proactively. Drive meaningful outcomes: Within 12 months, your team will enable security frameworks to be adopted by default, eliminate recurring vulnerability classes, and permanently reduce at least one major systemic risk. What We Look For Deep technical background in distributed systems, cloud, or platform security. Proven experience securing large scale, multi tenant architectures. Strong grasp of identity, authorization, isolation, and cryptographic trust boundaries. Comfortable influencing principal engineers and product roadmaps. Demonstrated success leading technically senior engineers with high autonomy. A mindset that focuses on failure chains, not just individual vulnerabilities. Passion for building security solutions that are scalable, elegant, and frictionless for developers. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 19, 2026
Full time
RDQ426R108 About the Role Lead a team dedicated to embedding security into Databricks' core platforms - including compute, identity, data plane, control plane, Kubernetes infrastructure, and developer frameworks. Shape company wide security architecture by driving "secure by default" platforms, opinionated frameworks, and systemic guardrails. Partner closely with engineering teams to make the secure path the easiest path. Eliminate entire classes of security risk through scalable design, not manual reviews or ticket triage. Set technical direction and empower engineers to build secure systems at massive scale. The Impact You Will Have Build secure platforms: Integrate security into infrastructure and platform systems from the ground up. Create reusable security frameworks: Develop secure reference architectures and automated guardrails that simplify adoption. Reduce systemic risks: Identify patterns of architectural weaknesses and drive durable, root cause fixes across product areas. Influence roadmaps: Work with engineering and Red Teams to validate assumptions, improve controls, and strengthen design decisions. Scale security leadership: Grow and mentor senior security engineers, ensuring engagement happens early and proactively. Drive meaningful outcomes: Within 12 months, your team will enable security frameworks to be adopted by default, eliminate recurring vulnerability classes, and permanently reduce at least one major systemic risk. What We Look For Deep technical background in distributed systems, cloud, or platform security. Proven experience securing large scale, multi tenant architectures. Strong grasp of identity, authorization, isolation, and cryptographic trust boundaries. Comfortable influencing principal engineers and product roadmaps. Demonstrated success leading technically senior engineers with high autonomy. A mindset that focuses on failure chains, not just individual vulnerabilities. Passion for building security solutions that are scalable, elegant, and frictionless for developers. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Apr 18, 2026
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Full-stack Developer (Backend orientation) Description Hybrid role (3+ days based at our Norwich office) Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io . Artlist is looking for an exceptional senior Full-Stack Developer to join our R&D team. This is a foundational role where you will be instrumental in building the shared systems, frameworks, and tooling that power every product across the company. If you are passionate about tackling complex technical challenges, shaping internal architecture, and scaling robust engineering best practices across multiple product teams, we would love to hear from you. Key Responsibilities Build the Foundation: Design, develop, and deploy the core platform infrastructure that internal teams rely on-ranging from shared backend services, resilient APIs, and internal developer tools, to critical performance optimisations. Engineer for Scale and Reliability: Work across the modern full-stack, focusing on the backend while contributing all across the board, ensuring our systems are performant, consistent, and flexible. Drive Technical Excellence: Partner with architects, product managers, and other developers across the organisation to define technical standards, champion best practices, and guide critical decisions. Mentor and Lead: Take ownership of complex features, lead by example, and help elevate the overall quality and maintainability of code across the platform through constructive collaboration and mentorship. Deliver Real Impact: Your work will directly enhance developer velocity, boost code quality, and significantly improve the user experience for millions of creators globally. Requirements Strong professional experience in software development, with a strong focus on backend systems. Proven hands on experience with Node.js in a high volume, production environment. Proven experience designing and maintaining shared platform systems (e.g., internal APIs, microservices, developer tooling, or infrastructure as code initiatives). Strong understanding of application architecture, distributed systems, performance optimisation, and scalability principles in a cloud environment. Practical experience with cloud platforms (e.g., AWS, GCP, or Azure) for deploying, monitoring, and scaling backend services. A firm grasp of database technologies (SQL and/or NoSQL), including schema design, query optimisation, and ensuring data integrity. Demonstrated ability to lead technical projects independently, collaborate effectively across cross functional teams, and mentor junior colleagues. Familiarity with CI/CD pipelines, robust testing strategies, and a security first approach to development. A passion for delivering clean code, improving the developer experience, and empowering teams with better tooling.
Apr 18, 2026
Full time
Full-stack Developer (Backend orientation) Description Hybrid role (3+ days based at our Norwich office) Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io . Artlist is looking for an exceptional senior Full-Stack Developer to join our R&D team. This is a foundational role where you will be instrumental in building the shared systems, frameworks, and tooling that power every product across the company. If you are passionate about tackling complex technical challenges, shaping internal architecture, and scaling robust engineering best practices across multiple product teams, we would love to hear from you. Key Responsibilities Build the Foundation: Design, develop, and deploy the core platform infrastructure that internal teams rely on-ranging from shared backend services, resilient APIs, and internal developer tools, to critical performance optimisations. Engineer for Scale and Reliability: Work across the modern full-stack, focusing on the backend while contributing all across the board, ensuring our systems are performant, consistent, and flexible. Drive Technical Excellence: Partner with architects, product managers, and other developers across the organisation to define technical standards, champion best practices, and guide critical decisions. Mentor and Lead: Take ownership of complex features, lead by example, and help elevate the overall quality and maintainability of code across the platform through constructive collaboration and mentorship. Deliver Real Impact: Your work will directly enhance developer velocity, boost code quality, and significantly improve the user experience for millions of creators globally. Requirements Strong professional experience in software development, with a strong focus on backend systems. Proven hands on experience with Node.js in a high volume, production environment. Proven experience designing and maintaining shared platform systems (e.g., internal APIs, microservices, developer tooling, or infrastructure as code initiatives). Strong understanding of application architecture, distributed systems, performance optimisation, and scalability principles in a cloud environment. Practical experience with cloud platforms (e.g., AWS, GCP, or Azure) for deploying, monitoring, and scaling backend services. A firm grasp of database technologies (SQL and/or NoSQL), including schema design, query optimisation, and ensuring data integrity. Demonstrated ability to lead technical projects independently, collaborate effectively across cross functional teams, and mentor junior colleagues. Familiarity with CI/CD pipelines, robust testing strategies, and a security first approach to development. A passion for delivering clean code, improving the developer experience, and empowering teams with better tooling.
