Customer Service Representative - Corporate and Private Client

  • PDR Solutions
  • West Malling, Kent
  • Feb 01, 2024
Full time Call Centre / CustomerService

Job Description

Do you have recent experience in a Customer Service role?

Do you have experience managing client account information?

If so then we would like to hear from you.

Our client, a unique financial services organisation, are looking for a Customer Service Representative to join their growing Corporate and Private Client team. Working closely with a team of Account Managers managing portfolios of High-Net-Worth clients a typical day will see you:

  • Managing client email and telephone queries
  • Processing payments and donations
  • Verifying the purpose of donations
  • Updating information on the company's CRM

This position demands a high degree of initiative and flexibility. Attention to detail and high levels of organisational and communication skills are essential, as are:

  • Strong data entry skills.
  • High levels of numeracy
  • The ability to work to tight deadlines
  • Good MS Office skills

The role is office based Monday-Friday, 9am-5pm, after an extensive period there is the potential for hybrid working. They also offer newly refurbished offices and excellent benefits including, free on-site parking, a generous pension and 30 days holiday plus Bank Holidays.

If you are highly motivated, pro-active, flexible and thrive on delivering exceptional customer service then this is the role for you!

To apply please send your CV or call Gareth in the office for more details