The Head of Infrastructure & Cloud will be responsible for leading the firm's global technology infrastructure strategy, architecture, and operations. This includes overseeing on-premises systems, cloud platforms, networking, storage, security, and disaster recovery. You will play a pivotal role in ensuring low-latency connectivity for trading, high availability for mission-critical systems, and compliance with regulatory requirements. This role demands a balance of strategic leadership, hands-on technical expertise, and operational excellence, as well as the ability to partner closely with portfolio managers, developers, and risk teams. Strategic Leadership Define and execute the infrastructure and cloud strategy aligned with the firm's growth, trading requirements, and regulatory environment. Drive adoption of modern technologies (hybrid cloud, containerisation, automation) to improve scalability, resilience, and cost efficiency. Establish KPIs and SLAs for infrastructure performance, uptime, and security. Infrastructure & Cloud Management Oversee the design, implementation, and support of on-premises infrastructure, private cloud, and public cloud platforms (Azure). Ensure ultra-low latency and high-throughput networking for trading systems, including co-location environments and market connectivity. Manage enterprise storage, backup, and disaster recovery solutions with near-zero downtime objectives. Operational Excellence Lead a high-performing infrastructure and DevOps team; mentor engineers and ensure career development. Implement Infrastructure as Code (IaC) and automation to optimise provisioning, monitoring, and scaling. Proactively monitor systems to detect, prevent, and resolve issues before they impact trading or operations. Security & Compliance Partner with the CISO to ensure all systems meet cybersecurity best practices and comply with FCA and other relevant regulations. Manage identity and access controls, encryption, patching, and vulnerability management. Conduct regular business continuity and disaster recovery tests.
Feb 07, 2026
Full time
The Head of Infrastructure & Cloud will be responsible for leading the firm's global technology infrastructure strategy, architecture, and operations. This includes overseeing on-premises systems, cloud platforms, networking, storage, security, and disaster recovery. You will play a pivotal role in ensuring low-latency connectivity for trading, high availability for mission-critical systems, and compliance with regulatory requirements. This role demands a balance of strategic leadership, hands-on technical expertise, and operational excellence, as well as the ability to partner closely with portfolio managers, developers, and risk teams. Strategic Leadership Define and execute the infrastructure and cloud strategy aligned with the firm's growth, trading requirements, and regulatory environment. Drive adoption of modern technologies (hybrid cloud, containerisation, automation) to improve scalability, resilience, and cost efficiency. Establish KPIs and SLAs for infrastructure performance, uptime, and security. Infrastructure & Cloud Management Oversee the design, implementation, and support of on-premises infrastructure, private cloud, and public cloud platforms (Azure). Ensure ultra-low latency and high-throughput networking for trading systems, including co-location environments and market connectivity. Manage enterprise storage, backup, and disaster recovery solutions with near-zero downtime objectives. Operational Excellence Lead a high-performing infrastructure and DevOps team; mentor engineers and ensure career development. Implement Infrastructure as Code (IaC) and automation to optimise provisioning, monitoring, and scaling. Proactively monitor systems to detect, prevent, and resolve issues before they impact trading or operations. Security & Compliance Partner with the CISO to ensure all systems meet cybersecurity best practices and comply with FCA and other relevant regulations. Manage identity and access controls, encryption, patching, and vulnerability management. Conduct regular business continuity and disaster recovery tests.
We are looking for an experienced .NET Developer to join our London-based development team. This role involves working at all stages of the development lifecycle, including: Designing and implementing complex new features using .NET and SQL Coordinating sub-projects and engaging directly with business on requirements and functionality Managing live system issues and ensuring high availability and per click apply for full job details
Feb 07, 2026
Full time
We are looking for an experienced .NET Developer to join our London-based development team. This role involves working at all stages of the development lifecycle, including: Designing and implementing complex new features using .NET and SQL Coordinating sub-projects and engaging directly with business on requirements and functionality Managing live system issues and ensuring high availability and per click apply for full job details
We are seeking a Hands-on Director/ VP of Engineering to lead engineering teams, manage client relationships, and ensure successful project delivery with a focus on cloud, AI, and Microservices. Reporting to the SVP of Engineering the ideal candidate would have 15+ years of experience, with the last 5 years in a senior engineering role for a tech consultancy or a product development company. Key Responsibilities Lead engineering teams in executing client projects, ensuring high quality, timely delivery. Act as the primary technical point of contact for clients, managing expectations and ensuring solutions align with business needs. Guide clients through technical decisions, helping them adopt modern architectures, cloud platforms (AWS, Azure), and AI-driven solutions. Technical Leadership: Provide hands on leadership in system design, development, and deployment, particularly with cloud-based systems, Microservices, and AI integrations. Oversee LLM (Large Language Model) integration, leveraging models like GPT, and implement advanced AI architectures such as Retrieval-Augmented Generation (RAG) and Reinforcement Learning with Human Feedback (RLHF). Lead the development of applications using React, .NET, Python, or Node.js, ensuring scalable, maintainable, and performant solutions. Team Management: Manage and mentor engineering managers, leads, and developers, fostering a culture of excellence and continuous learning. Ensure the team adheres to best practices in coding, architecture, testing, and deployment. Project Delivery & Client Satisfaction: Ensure client projects meet deadlines, scope, and quality standards while managing resources effectively. Resolve technical challenges and proactively address issues that may impact delivery. Maintain strong client relationships through regular communication and feedback loops. Required Skills & Qualifications Technical Expertise: Extensive experience in .NET (C#), Python (Django, Flask), or Node.js (Express.js), with hands on experience building backend systems and APIs with experience on React for front end development. Deep knowledge of cloud technologies (AWS, Azure) and experience deploying cloud-native applications and Microservices architectures. Strong background in AI integration, specifically LLM technologies, RAG, and RLHF architectures, and the ability to apply these in client facing solutions. Solid understanding of system design principles, including scalability, high availability, performance and security. Leadership & Client Engagement: Proven experience managing engineering teams and leading client engagements, balancing technical leadership with client facing responsibilities. Strong communication skills, capable of translating complex technical concepts for non technical stakeholders. Ability to prioritize and manage multiple projects in a fast paced, client driven environment.
Feb 07, 2026
Full time
We are seeking a Hands-on Director/ VP of Engineering to lead engineering teams, manage client relationships, and ensure successful project delivery with a focus on cloud, AI, and Microservices. Reporting to the SVP of Engineering the ideal candidate would have 15+ years of experience, with the last 5 years in a senior engineering role for a tech consultancy or a product development company. Key Responsibilities Lead engineering teams in executing client projects, ensuring high quality, timely delivery. Act as the primary technical point of contact for clients, managing expectations and ensuring solutions align with business needs. Guide clients through technical decisions, helping them adopt modern architectures, cloud platforms (AWS, Azure), and AI-driven solutions. Technical Leadership: Provide hands on leadership in system design, development, and deployment, particularly with cloud-based systems, Microservices, and AI integrations. Oversee LLM (Large Language Model) integration, leveraging models like GPT, and implement advanced AI architectures such as Retrieval-Augmented Generation (RAG) and Reinforcement Learning with Human Feedback (RLHF). Lead the development of applications using React, .NET, Python, or Node.js, ensuring scalable, maintainable, and performant solutions. Team Management: Manage and mentor engineering managers, leads, and developers, fostering a culture of excellence and continuous learning. Ensure the team adheres to best practices in coding, architecture, testing, and deployment. Project Delivery & Client Satisfaction: Ensure client projects meet deadlines, scope, and quality standards while managing resources effectively. Resolve technical challenges and proactively address issues that may impact delivery. Maintain strong client relationships through regular communication and feedback loops. Required Skills & Qualifications Technical Expertise: Extensive experience in .NET (C#), Python (Django, Flask), or Node.js (Express.js), with hands on experience building backend systems and APIs with experience on React for front end development. Deep knowledge of cloud technologies (AWS, Azure) and experience deploying cloud-native applications and Microservices architectures. Strong background in AI integration, specifically LLM technologies, RAG, and RLHF architectures, and the ability to apply these in client facing solutions. Solid understanding of system design principles, including scalability, high availability, performance and security. Leadership & Client Engagement: Proven experience managing engineering teams and leading client engagements, balancing technical leadership with client facing responsibilities. Strong communication skills, capable of translating complex technical concepts for non technical stakeholders. Ability to prioritize and manage multiple projects in a fast paced, client driven environment.
Our Buildings team is seeking Fire Engineering Directors to lead and shape our growing fire engineering capability. These opportunities are national and can be based from any UK office. This is a strategic and client-facing position for a technically exceptional fire engineer who can combine technical authority with business leadership, team development, and market growth. You will help shape the Fire Engineering service while driving high-profile projects to successful delivery. About The Business: Our Buildings team delivers innovative, sustainable and people-focused design solutions across the UK and internationally. We are expanding our specialist Fire Engineering capability and have exciting opportunities for Associate Fire Engineer Directors to join us. Why Stantec? When we say community, we mean everybody with a stake in the work we do from the clients we collaborate with across many sectors, to the populations we reach, to the thousands of us working together to serve them. Our promise, our values, and our voice support our purpose and guide us in all that we do. We are defined by more than our services. We are defined by what we stand for, what we believe, and why we do what we do. We make a difference in the world by creating communities. This is our purpose, learn more here: Purpose & Values About The Role: Strategic Leadership & Technical Authority: Lead and oversee complex, multi-disciplinary fire engineering projects, ensuring the highest standards of technical excellence. Provide authoritative advice on performance-based design, fire and smoke modelling (CFD), evacuation strategies, and fire safety compliance across diverse building types, including healthcare, life sciences, commercial, residential, and major regeneration projects. Act as the technical sign-off authority for all fire engineering deliverables, ensuring compliance with legislation, standards, and best practice (ADB, BS 9991, BS 9999, NFPA, EN standards). Promote innovation and continuous improvement in fire engineering practices across the business. Client & Market Leadership: Build and maintain long-term relationships with senior clients, developers, architects, contractors, regulators, and local authorities. Lead the Fire Engineering team in securing new work, contributing to business development strategy, bids, proposals, and client presentations. Represent Stantec at industry forums, technical panels, and regulatory consultations, enhancing the company's reputation as a leading fire engineering consultancy. Business Development & Growth: Drive strategic growth of Stantec's Fire Engineering services across UK-wide markets. Identify new market opportunities, emerging sectors, and areas for service expansion. Support leadership in shaping long-term business strategy, service offerings, and commercial success. People Leadership & Team Development: Lead, mentor, and develop a team of fire engineers, fostering a culture of collaboration, knowledge-sharing, and technical excellence. Guide staff through professional development, chartership (CEng/IFE) and career progression. Inspire and develop junior and senior staff to achieve project and personal growth objectives. About You: Proven track record leading complex, high-profile projects and teams. Strong business development experience, with a history of securing and delivering multi-million-pound projects. Deep technical expertise in performance-based fire engineering, CFD, evacuation modelling, and design solutions. Excellent communication, presentation, and client engagement skills. Experienced in multidisciplinary project environments, able to influence and integrate across Architecture, MEP, Structural, and Project Management teams. Strategic thinker with commercial acumen, strong leadership, and a proactive, collaborative mindset aligned with Stantec values. Qualifications: Chartered Engineer (CEng) with IFE membership or equivalent, with extensive experience in fire engineering consultancy. Why Join Us? Our People Culture: We're a close knit team and very proud of our friendly and collaborative environment Awards: Stantec were awarded the Stantec named 'Best place to work' and 'International consulting firm of the year' at NCE Awards 2024 and being consistently recognised in the top 10 Corporate Knights most sustainable companies in the world. Great Benefits: Competitive salary, pension plan, holidays, free private medical insurance, discounted gym membership and lots more. Flexible working arrangements Great Projects in all of our sectors across the UK I Industry leading training and development as well as paid for professional subscriptions To hear what some of our employees say about life at Stantec, please click on My Stantec Stories About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact and we will talk to you about how we can support you.
Feb 07, 2026
Full time
Our Buildings team is seeking Fire Engineering Directors to lead and shape our growing fire engineering capability. These opportunities are national and can be based from any UK office. This is a strategic and client-facing position for a technically exceptional fire engineer who can combine technical authority with business leadership, team development, and market growth. You will help shape the Fire Engineering service while driving high-profile projects to successful delivery. About The Business: Our Buildings team delivers innovative, sustainable and people-focused design solutions across the UK and internationally. We are expanding our specialist Fire Engineering capability and have exciting opportunities for Associate Fire Engineer Directors to join us. Why Stantec? When we say community, we mean everybody with a stake in the work we do from the clients we collaborate with across many sectors, to the populations we reach, to the thousands of us working together to serve them. Our promise, our values, and our voice support our purpose and guide us in all that we do. We are defined by more than our services. We are defined by what we stand for, what we believe, and why we do what we do. We make a difference in the world by creating communities. This is our purpose, learn more here: Purpose & Values About The Role: Strategic Leadership & Technical Authority: Lead and oversee complex, multi-disciplinary fire engineering projects, ensuring the highest standards of technical excellence. Provide authoritative advice on performance-based design, fire and smoke modelling (CFD), evacuation strategies, and fire safety compliance across diverse building types, including healthcare, life sciences, commercial, residential, and major regeneration projects. Act as the technical sign-off authority for all fire engineering deliverables, ensuring compliance with legislation, standards, and best practice (ADB, BS 9991, BS 9999, NFPA, EN standards). Promote innovation and continuous improvement in fire engineering practices across the business. Client & Market Leadership: Build and maintain long-term relationships with senior clients, developers, architects, contractors, regulators, and local authorities. Lead the Fire Engineering team in securing new work, contributing to business development strategy, bids, proposals, and client presentations. Represent Stantec at industry forums, technical panels, and regulatory consultations, enhancing the company's reputation as a leading fire engineering consultancy. Business Development & Growth: Drive strategic growth of Stantec's Fire Engineering services across UK-wide markets. Identify new market opportunities, emerging sectors, and areas for service expansion. Support leadership in shaping long-term business strategy, service offerings, and commercial success. People Leadership & Team Development: Lead, mentor, and develop a team of fire engineers, fostering a culture of collaboration, knowledge-sharing, and technical excellence. Guide staff through professional development, chartership (CEng/IFE) and career progression. Inspire and develop junior and senior staff to achieve project and personal growth objectives. About You: Proven track record leading complex, high-profile projects and teams. Strong business development experience, with a history of securing and delivering multi-million-pound projects. Deep technical expertise in performance-based fire engineering, CFD, evacuation modelling, and design solutions. Excellent communication, presentation, and client engagement skills. Experienced in multidisciplinary project environments, able to influence and integrate across Architecture, MEP, Structural, and Project Management teams. Strategic thinker with commercial acumen, strong leadership, and a proactive, collaborative mindset aligned with Stantec values. Qualifications: Chartered Engineer (CEng) with IFE membership or equivalent, with extensive experience in fire engineering consultancy. Why Join Us? Our People Culture: We're a close knit team and very proud of our friendly and collaborative environment Awards: Stantec were awarded the Stantec named 'Best place to work' and 'International consulting firm of the year' at NCE Awards 2024 and being consistently recognised in the top 10 Corporate Knights most sustainable companies in the world. Great Benefits: Competitive salary, pension plan, holidays, free private medical insurance, discounted gym membership and lots more. Flexible working arrangements Great Projects in all of our sectors across the UK I Industry leading training and development as well as paid for professional subscriptions To hear what some of our employees say about life at Stantec, please click on My Stantec Stories About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact and we will talk to you about how we can support you.
Team Overview XiP is building a next generation cross asset calculation system for Citi trading desks and enterprise users in the largest global financial markets and exchanges in New York, London, and other major financial hubs. Our team owns multiple Java Spring Boot Services that execute, partition, and track quantitative risk graphs/trades in a distributed environment. These graphs can fail due to their complexity and our system must adapt quickly to these failures to provide a seamless experience for clients. XiP Compute Services are deployed onto OpenShift and Amazon's Elastic Kubernetes Service (EKS). An important initiative in 2025 will be onboarding Google's Kubernetes Engine to further expand our coverage. Our system scales on demand, and we can run up to tens of thousands of replicas of our services across all asset classes. Role Overview We are seeking a Senior Engineer to fill the role of "Applications Development Technology Lead Analyst" on the XiNG large scale distributed calculation platform (XiP). In this role you will design, build, and maintain the calculation engine at the heart of the XiP platform. This engine is responsible for c. 0.5 billion risk & suitability calculations at Citi every day. A single customer run compresses 17 million minutes of compute into a single 90 minute execution. Run on hundreds of thousands of pods across the entire XiP platform every day, this calculation engine is both highly performant and rapidly changing to support new scenarios, technologies, and infrastructure. As an engineer working on the calculation engine, you will work closely with software engineers, DevOps, and our customers to ensure reliable, secure, and scalable operations of our platform. Responsibilities Take part of the shared responsibility for the long term strategic direction of the XiP Calculation Engine: Apply your experience and skills to develop the future versions of the calculation engine. This means making it faster, utilizing resources better, and scaling to even greater sizes. This means adding new features without impacting performance of the platform in an undesirable manner - small changes multiplied by millions of calculations have a high cost. This means solving hard problems like transferring small amounts of data to a huge number of machines. Serve as advisor or coach to team members, allocating and overseeing work: Mentor and guide mid level developers, providing technical advice, code reviews, and career development support. Allocate tasks based on skill sets and project priorities, ensuring balanced workloads and timely delivery. Foster a collaborative and growth oriented team environment, encouraging best practices and continuous learning. Implement changes and improvements to Citi's Risk Calculation Engine, including analyzing and designing improvements to the distribution mechanisms of the engine which regularly parallelises 250,000 hours of compute into a single 90 minute execution: Lead the design, development, and implementation of enhancements to the Risk Calculation Engine, focusing on optimizing its distribution mechanisms. Analyze current parallelisation strategies and identify opportunities to further improve efficiency, scalability, and throughput. Operationally support the optimisation of Risk calculations by examining and providing SME level insight into the distributed execution of extremely large calculations: Monitor and analyse the distributed execution of large scale risk calculations, identifying performance bottlenecks and inefficiencies. Provide subject matter expertise to guide operational improvements, leveraging deep technical knowledge to recommend and implement optimisations that enhance calculation speed and resource utilisation. Plan, coordinate, and execute strategic changes to the engine to reach the next scaling milestone: Develop and manage strategic initiatives aimed at scaling the Risk Calculation Engine to meet future business demands. Coordinate with stakeholders to ensure that all scaling efforts are aligned with customer needs. Provide specialised customer support to optimise and improve large, distributed calculations: Act as a primary point of contact for clients to address issues and optimise inefficiencies that arise during distributed workload execution. Qualifications Multiple years professional software development experience with Java. Solid experience with Java frameworks (e.g., Spring, Spring Boot, Quarkus). Experience designing, building, and maintaining large scale, distributed systems. Experience with RESTful API design and implementation. Strong understanding of object oriented programming and design patterns. Exposure to NoSQL databases (e.g., MongoDB, Cassandra) is a plus. Exposure to cloud platforms (e.g., AWS, Azure, GCP) and containerisation (e.g., Docker, Kubernetes) is desirable. Experience with unit testing, integration testing, and test automation frameworks (e.g., JUnit, Mockito). Experience working in Agile/Scrum development environments. Practical experience with Python for scripting, automation, or data processing tasks. Experience with CI/CD pipelines and DevOps practices is a plus. Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 07, 2026
Full time
Team Overview XiP is building a next generation cross asset calculation system for Citi trading desks and enterprise users in the largest global financial markets and exchanges in New York, London, and other major financial hubs. Our team owns multiple Java Spring Boot Services that execute, partition, and track quantitative risk graphs/trades in a distributed environment. These graphs can fail due to their complexity and our system must adapt quickly to these failures to provide a seamless experience for clients. XiP Compute Services are deployed onto OpenShift and Amazon's Elastic Kubernetes Service (EKS). An important initiative in 2025 will be onboarding Google's Kubernetes Engine to further expand our coverage. Our system scales on demand, and we can run up to tens of thousands of replicas of our services across all asset classes. Role Overview We are seeking a Senior Engineer to fill the role of "Applications Development Technology Lead Analyst" on the XiNG large scale distributed calculation platform (XiP). In this role you will design, build, and maintain the calculation engine at the heart of the XiP platform. This engine is responsible for c. 0.5 billion risk & suitability calculations at Citi every day. A single customer run compresses 17 million minutes of compute into a single 90 minute execution. Run on hundreds of thousands of pods across the entire XiP platform every day, this calculation engine is both highly performant and rapidly changing to support new scenarios, technologies, and infrastructure. As an engineer working on the calculation engine, you will work closely with software engineers, DevOps, and our customers to ensure reliable, secure, and scalable operations of our platform. Responsibilities Take part of the shared responsibility for the long term strategic direction of the XiP Calculation Engine: Apply your experience and skills to develop the future versions of the calculation engine. This means making it faster, utilizing resources better, and scaling to even greater sizes. This means adding new features without impacting performance of the platform in an undesirable manner - small changes multiplied by millions of calculations have a high cost. This means solving hard problems like transferring small amounts of data to a huge number of machines. Serve as advisor or coach to team members, allocating and overseeing work: Mentor and guide mid level developers, providing technical advice, code reviews, and career development support. Allocate tasks based on skill sets and project priorities, ensuring balanced workloads and timely delivery. Foster a collaborative and growth oriented team environment, encouraging best practices and continuous learning. Implement changes and improvements to Citi's Risk Calculation Engine, including analyzing and designing improvements to the distribution mechanisms of the engine which regularly parallelises 250,000 hours of compute into a single 90 minute execution: Lead the design, development, and implementation of enhancements to the Risk Calculation Engine, focusing on optimizing its distribution mechanisms. Analyze current parallelisation strategies and identify opportunities to further improve efficiency, scalability, and throughput. Operationally support the optimisation of Risk calculations by examining and providing SME level insight into the distributed execution of extremely large calculations: Monitor and analyse the distributed execution of large scale risk calculations, identifying performance bottlenecks and inefficiencies. Provide subject matter expertise to guide operational improvements, leveraging deep technical knowledge to recommend and implement optimisations that enhance calculation speed and resource utilisation. Plan, coordinate, and execute strategic changes to the engine to reach the next scaling milestone: Develop and manage strategic initiatives aimed at scaling the Risk Calculation Engine to meet future business demands. Coordinate with stakeholders to ensure that all scaling efforts are aligned with customer needs. Provide specialised customer support to optimise and improve large, distributed calculations: Act as a primary point of contact for clients to address issues and optimise inefficiencies that arise during distributed workload execution. Qualifications Multiple years professional software development experience with Java. Solid experience with Java frameworks (e.g., Spring, Spring Boot, Quarkus). Experience designing, building, and maintaining large scale, distributed systems. Experience with RESTful API design and implementation. Strong understanding of object oriented programming and design patterns. Exposure to NoSQL databases (e.g., MongoDB, Cassandra) is a plus. Exposure to cloud platforms (e.g., AWS, Azure, GCP) and containerisation (e.g., Docker, Kubernetes) is desirable. Experience with unit testing, integration testing, and test automation frameworks (e.g., JUnit, Mockito). Experience working in Agile/Scrum development environments. Practical experience with Python for scripting, automation, or data processing tasks. Experience with CI/CD pipelines and DevOps practices is a plus. Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
About this role Aladdin Portfolio Management Product - Technical Product Manager BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business, design, and technology, the Aladdin Product Management team works closely with developers, designers, researchers, data scientists, and other stakeholders to innovate, conceptualize, design, and pilot new capabilities across the investment lifecycle. As a Technical Product Manager, you will help define product vision and lead day-to-day execution of the roadmap, with a strong focus on user experience, platform APIs, and AI-enabled capabilities. There are many strategic areas that need exploration, evaluation, and prioritization, while in parallel ensuring that the tactical needs for continuing to deliver high-quality products are met. You are: Passionate about building technical, user-centered solutions in close partnership with engineering and UX/UI teams A self-starter who enjoys solving complex problems that deepen understanding of end users and their workflows Comfortable translating user needs into scalable APIs, data models, and platform capabilities AI-curious and AI-practical: you actively use AI tools to accelerate discovery, writing, analysis, and experimentation, and can distinguish durable product value from one-off demos Curious to learn new skills and willing to embrace work outside of your comfort zone Comfortable challenging the status quo and using your entrepreneurial spirit to create new solutions A team player energized by working in a fast-paced, highly collaborative environment We are: Passionate about building innovative, intuitive products that meet the needs of our clients Building AI-enabled capabilities responsibly, with a strong focus on trust, governance, and measurable outcomes Comfortable challenging the status quo and continuously improving how we deliver value Curious about financial markets, design systems, and the evolving technology ecosystem Results-oriented and metrics-driven Committed to fostering a purpose-driven culture and working horizontally to break down silos Skills / Qualifications: 2+ years of experience in product management, business analysis, or client-facing roles involving the delivery of technology products in B2B or B2C environments Working knowledge of modern front-end frameworks (JavaScript, Angular, React) to collaborate effectively with engineering teams Demonstrated experience partnering with UX/UI designers on interaction design, workflow optimization, and usability testing Comfort working with APIs and data in product contexts, including reading API specifications, understanding request/response patterns, authentication, rate limits, and failure modes Ability to reason about system integrations, data models (structured and unstructured), and their impact on user experience Hands-on comfort using AI tools in daily product work (e.g., research, synthesis, drafting requirements, competitive analysis), with appropriate judgment and confidentiality Familiarity with AI product patterns and risks, including model limitations, evaluation approaches, and human-in-the-loop design Strong analytical and problem-solving skills with a bias for action Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly Ability to make data-driven decisions and deliver results quickly BA/BS degree in Computer Science, Engineering, Economics, Finance, or equivalent practical experience Primary Responsibilities: Partner with teams across Aladdin and interact with senior stakeholders to drive strategic product decisions that accelerate the platform's evolution Define and document detailed product requirements, including UX flows, API contracts, and data interfaces Collaborate closely with design to ensure products are intuitive, consistent, and aligned with Aladdin design standards Identify opportunities where AI can improve user workflows (e.g., insight generation, explanation, automation, natural-language interaction), and ensure thoughtful, transparent application Attend and help manage agile development rituals such as stand-ups, planning, demos, and retrospectives Develop, prioritize, and maintain product roadmaps; provide regular updates on progress and deliverables Maintain and manage product backlogs and tooling (e.g., Aha!) across the program Keep abreast of the competitive landscape, emerging technologies, and opportunities for partnership Become a subject matter expert and provide technical and product expertise to internal stakeholders, sales teams, and clients Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 07, 2026
Full time
About this role Aladdin Portfolio Management Product - Technical Product Manager BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business, design, and technology, the Aladdin Product Management team works closely with developers, designers, researchers, data scientists, and other stakeholders to innovate, conceptualize, design, and pilot new capabilities across the investment lifecycle. As a Technical Product Manager, you will help define product vision and lead day-to-day execution of the roadmap, with a strong focus on user experience, platform APIs, and AI-enabled capabilities. There are many strategic areas that need exploration, evaluation, and prioritization, while in parallel ensuring that the tactical needs for continuing to deliver high-quality products are met. You are: Passionate about building technical, user-centered solutions in close partnership with engineering and UX/UI teams A self-starter who enjoys solving complex problems that deepen understanding of end users and their workflows Comfortable translating user needs into scalable APIs, data models, and platform capabilities AI-curious and AI-practical: you actively use AI tools to accelerate discovery, writing, analysis, and experimentation, and can distinguish durable product value from one-off demos Curious to learn new skills and willing to embrace work outside of your comfort zone Comfortable challenging the status quo and using your entrepreneurial spirit to create new solutions A team player energized by working in a fast-paced, highly collaborative environment We are: Passionate about building innovative, intuitive products that meet the needs of our clients Building AI-enabled capabilities responsibly, with a strong focus on trust, governance, and measurable outcomes Comfortable challenging the status quo and continuously improving how we deliver value Curious about financial markets, design systems, and the evolving technology ecosystem Results-oriented and metrics-driven Committed to fostering a purpose-driven culture and working horizontally to break down silos Skills / Qualifications: 2+ years of experience in product management, business analysis, or client-facing roles involving the delivery of technology products in B2B or B2C environments Working knowledge of modern front-end frameworks (JavaScript, Angular, React) to collaborate effectively with engineering teams Demonstrated experience partnering with UX/UI designers on interaction design, workflow optimization, and usability testing Comfort working with APIs and data in product contexts, including reading API specifications, understanding request/response patterns, authentication, rate limits, and failure modes Ability to reason about system integrations, data models (structured and unstructured), and their impact on user experience Hands-on comfort using AI tools in daily product work (e.g., research, synthesis, drafting requirements, competitive analysis), with appropriate judgment and confidentiality Familiarity with AI product patterns and risks, including model limitations, evaluation approaches, and human-in-the-loop design Strong analytical and problem-solving skills with a bias for action Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly Ability to make data-driven decisions and deliver results quickly BA/BS degree in Computer Science, Engineering, Economics, Finance, or equivalent practical experience Primary Responsibilities: Partner with teams across Aladdin and interact with senior stakeholders to drive strategic product decisions that accelerate the platform's evolution Define and document detailed product requirements, including UX flows, API contracts, and data interfaces Collaborate closely with design to ensure products are intuitive, consistent, and aligned with Aladdin design standards Identify opportunities where AI can improve user workflows (e.g., insight generation, explanation, automation, natural-language interaction), and ensure thoughtful, transparent application Attend and help manage agile development rituals such as stand-ups, planning, demos, and retrospectives Develop, prioritize, and maintain product roadmaps; provide regular updates on progress and deliverables Maintain and manage product backlogs and tooling (e.g., Aha!) across the program Keep abreast of the competitive landscape, emerging technologies, and opportunities for partnership Become a subject matter expert and provide technical and product expertise to internal stakeholders, sales teams, and clients Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Do you enjoy building scalable cloud-native applications with Python and modern frontend frameworks? Role overview We are looking for a Full Stack Python Developer to join one of our strategic digital programmes. You'll be working across backend and frontend systems, helping to scale and modernise applications running on GCP Kubernetes with Python (backend) and Agular (frontend) Essential Skills/Expe click apply for full job details
Feb 06, 2026
Contractor
Do you enjoy building scalable cloud-native applications with Python and modern frontend frameworks? Role overview We are looking for a Full Stack Python Developer to join one of our strategic digital programmes. You'll be working across backend and frontend systems, helping to scale and modernise applications running on GCP Kubernetes with Python (backend) and Agular (frontend) Essential Skills/Expe click apply for full job details
Senior Software Developers specialising in trading systems required for an excellent client based in London. The successful Software Developer will join a extremely talented development team and you will be exposed to creating and maintaining our client's own applications based around a C#/.NET/SQL Server/ASP.NET universe click apply for full job details
Feb 06, 2026
Full time
Senior Software Developers specialising in trading systems required for an excellent client based in London. The successful Software Developer will join a extremely talented development team and you will be exposed to creating and maintaining our client's own applications based around a C#/.NET/SQL Server/ASP.NET universe click apply for full job details
Overview This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The next step is to speak to Jack. Job Title Customer Success Manager Company Description High-growth developer tools platform Job Description As a Customer Success Manager focusing on the finance sector, you will own the technical relationship with strategic enterprise accounts. You will drive product adoption among software engineering teams, translate customer insights into product feedback, and ensure long-term value through success planning and business reviews to maximize retention and expansion. Location Cambridge, UK Why this role is remarkable Work directly with elite software engineering teams at major global financial institutions to solve complex technical challenges. Join a well-funded startup backed by top-tier VCs that is defining a new category in software reliability. Enjoy a high-impact role where your technical insights directly shape the product roadmap and long-term company strategy. What you will do Establish long-lasting technical relationships within major enterprise accounts to drive high customer satisfaction and retention. Create comprehensive success plans including onboarding, training, and routine business reviews to demonstrate tangible ROI. Partner with Sales and Engineering teams to provide actionable product feedback and identify new account opportunities. The ideal candidate Proven project management experience in the technology industry with a strong background in customer-facing roles. Ability to engage deeply with technical products and influence software engineers as the primary end-user base. Results-oriented mindset with the resilience to navigate complex enterprise environments and manage multiple stakeholders. Who are Jack & Jill Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. Next steps Step 1. Visit our website. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
Feb 06, 2026
Full time
Overview This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The next step is to speak to Jack. Job Title Customer Success Manager Company Description High-growth developer tools platform Job Description As a Customer Success Manager focusing on the finance sector, you will own the technical relationship with strategic enterprise accounts. You will drive product adoption among software engineering teams, translate customer insights into product feedback, and ensure long-term value through success planning and business reviews to maximize retention and expansion. Location Cambridge, UK Why this role is remarkable Work directly with elite software engineering teams at major global financial institutions to solve complex technical challenges. Join a well-funded startup backed by top-tier VCs that is defining a new category in software reliability. Enjoy a high-impact role where your technical insights directly shape the product roadmap and long-term company strategy. What you will do Establish long-lasting technical relationships within major enterprise accounts to drive high customer satisfaction and retention. Create comprehensive success plans including onboarding, training, and routine business reviews to demonstrate tangible ROI. Partner with Sales and Engineering teams to provide actionable product feedback and identify new account opportunities. The ideal candidate Proven project management experience in the technology industry with a strong background in customer-facing roles. Ability to engage deeply with technical products and influence software engineers as the primary end-user base. Results-oriented mindset with the resilience to navigate complex enterprise environments and manage multiple stakeholders. Who are Jack & Jill Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. Next steps Step 1. Visit our website. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits Category Operations - Markets Job title Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits Let's talk about the BENEFITS! Guaranteed monthly salary with fixed shift working hours. A multitude of benefits include a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more! Tailored and ongoing training opportunities. Promotion opportunity to Store Manager and District Trainer. Clear and proven structures and processes. Uniform provided. Let's talk about the JOB! Advising interested customers on site face to face in the store, over the phone, online and via email. Renting of our storage rooms, merchandise sales and achieving the required targets. Supporting existing customers with queries and any issues. General administrative activities and contract management. Support for the smooth operation of our stores. Let's talk about YOU! You ideally have retail / commercial work experience (e.g. consultative sales or customer service). You enjoy advising and convincing customers. You can work alone and in a team. You are reliable, honest, and committed. You are interested in further training and promotion opportunities. You do not mind keeping the warehouse clean. Microsoft Office: Outlook and Word is desirable Let's talk about NEXT STEPS! To find out together if our job fits you, we have a fast and transparent application process: Step 1: You send us your CV. Step 2: We will contact you within a few days. Step 3: Short video interview with the HR department Step 4: Personal interview with the District Manager and subsequent getting to know the job. Step 5: Decision on hiring on the same day or the following day. Contract type Permanent Full Time Equivalent % 100% We offer Lets talk about SHURGARD Europe! We have more than 750 employees and over 270 stores in seven European countries (Netherlands, France, Sweden, UK, Belgium, Germany and Denmark). SHURGARD Europe is the largest developer, owner and operator of self-storage in Europe. Salary range 26500 Other compensation 22 days annual leave, plus 8 public holidays Private medical insurance life assurance benefit at 4 x basic salary income protection policy perks (benefits and reward platform) (health and wellbeing support) Minimum level of education required 1 - Secondary school Minimum level of experience required Less than 2 years Job location United Kingdom, Kentish Town City London General information Organisation Shurgard is the largest self-storage provider in Europe. We have over 200 self-storage centres in 7 countries: Belgium, Denmark, France, Germany, Sweden, The Netherlands and United Kingdom. We help people store their belongings - often at times of big life changes. At Shurgard, we live and breathe our values of service, security, reliability, flexibility, convenience and cleanliness - to provide the best storage experience. Shurgard currently cater for the storage needs of more than 140.000 customers, employs over 700 people and is partly owned by Public Storage - the world's largest owner and operator of self-storage facilities with thousands of stores in the United States.
Feb 06, 2026
Full time
Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits Category Operations - Markets Job title Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits Let's talk about the BENEFITS! Guaranteed monthly salary with fixed shift working hours. A multitude of benefits include a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more! Tailored and ongoing training opportunities. Promotion opportunity to Store Manager and District Trainer. Clear and proven structures and processes. Uniform provided. Let's talk about the JOB! Advising interested customers on site face to face in the store, over the phone, online and via email. Renting of our storage rooms, merchandise sales and achieving the required targets. Supporting existing customers with queries and any issues. General administrative activities and contract management. Support for the smooth operation of our stores. Let's talk about YOU! You ideally have retail / commercial work experience (e.g. consultative sales or customer service). You enjoy advising and convincing customers. You can work alone and in a team. You are reliable, honest, and committed. You are interested in further training and promotion opportunities. You do not mind keeping the warehouse clean. Microsoft Office: Outlook and Word is desirable Let's talk about NEXT STEPS! To find out together if our job fits you, we have a fast and transparent application process: Step 1: You send us your CV. Step 2: We will contact you within a few days. Step 3: Short video interview with the HR department Step 4: Personal interview with the District Manager and subsequent getting to know the job. Step 5: Decision on hiring on the same day or the following day. Contract type Permanent Full Time Equivalent % 100% We offer Lets talk about SHURGARD Europe! We have more than 750 employees and over 270 stores in seven European countries (Netherlands, France, Sweden, UK, Belgium, Germany and Denmark). SHURGARD Europe is the largest developer, owner and operator of self-storage in Europe. Salary range 26500 Other compensation 22 days annual leave, plus 8 public holidays Private medical insurance life assurance benefit at 4 x basic salary income protection policy perks (benefits and reward platform) (health and wellbeing support) Minimum level of education required 1 - Secondary school Minimum level of experience required Less than 2 years Job location United Kingdom, Kentish Town City London General information Organisation Shurgard is the largest self-storage provider in Europe. We have over 200 self-storage centres in 7 countries: Belgium, Denmark, France, Germany, Sweden, The Netherlands and United Kingdom. We help people store their belongings - often at times of big life changes. At Shurgard, we live and breathe our values of service, security, reliability, flexibility, convenience and cleanliness - to provide the best storage experience. Shurgard currently cater for the storage needs of more than 140.000 customers, employs over 700 people and is partly owned by Public Storage - the world's largest owner and operator of self-storage facilities with thousands of stores in the United States.
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Feb 06, 2026
Full time
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Feb 06, 2026
Full time
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Feb 06, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the investment lifecycle. As a senior product manager, you will lead the SaaS strategy and execution for Invest, our core operating platform for Private Markets within the Aladdin ecosystem. This role is responsible for defining and delivering the endtoend SaaS product vision for Invest-evolving the platform into a scalable, standardized, cloudnative SaaS operating model. The role sits at the intersection of product strategy, platform transformation, client value, and operational excellence, and requires strong crossfunctional leadership across Product, Engineering, Platform Services, and Commercial teams. As a senior product leader, you will set clear SaaS principles, establish durable product governance, and ensure Invest SaaS scales sustainably while continuing to meet the complex needs of Private Markets clients. You are: A senior product leader with a strong platform and SaaS mindset Comfortable operating in complex, regulated, enterprise environments Able to navigate ambiguity and make clear, durable product decisions A confident communicator who can engage credibly with engineering leaders, clients, and executives Passionate about transforming platforms into modern, scalable operating systems A team player who is energized by working in a fast-paced environment AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, and experimentation-and you can separate "cool demos" from durable product value We are Builders of preeminent technology solutions that meet the needs of our clients Leaders and innovators in the financial markets technology ecosystem Building AI-enabled product capabilities responsibly-prioritizing measurable outcomes, strong model/data governance, and a high bar for client trust Results oriented & metrics driven Committed to fostering a purpose driven culture and working horizontally to break down silos Skills / Qualifications 6+ years of experience in product management / business analysis / client service that includes building and launching technology in a B2B or B2C market Strong understanding of Enterprise software and cloud operating models Proven experience leading or contributing to a SaaS or largescale platform transformation Strong experience designing and delivering API-driven platforms Demonstrated understanding of how AI and datadriven capabilities can be embedded into enterprise platforms to improve operational efficiency, automation, insight generation, and user experience. Private Markets knowledge is a real plus Strong team player with ability to lead and influence crossfunctional teams Commercial acumen, with ability to prioritize and execute quickly Excellent written and verbal communication skills with the ability to present complex information clearly and concisely Strong analytical and problem-solving skills BA/BS degree in Computer Science, Engineering, Economics, Finance, Mathematics, or equivalent practical experience Primary Responsibilities Own and articulate the core operating platform for Private Markets SaaS product vision and multiyear roadmap Act as a product leader and influencer, able to align stakeholders across Aladdin to drive forward strategic product decisions Demonstrate a deep understanding of business, stakeholder and client needs Establish clear product governance, success metrics, and decision frameworks. Develop, prioritize, and maintain roadmaps for the SaaS program, provide quarterly updates on deliverables and create content for management communications Gather, evaluate & define product requirements and product specifications Develop a strong understanding of competitors and industry trends Mentor and grow product managers operating within the Private Markets SaaS domain. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 06, 2026
Full time
About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the investment lifecycle. As a senior product manager, you will lead the SaaS strategy and execution for Invest, our core operating platform for Private Markets within the Aladdin ecosystem. This role is responsible for defining and delivering the endtoend SaaS product vision for Invest-evolving the platform into a scalable, standardized, cloudnative SaaS operating model. The role sits at the intersection of product strategy, platform transformation, client value, and operational excellence, and requires strong crossfunctional leadership across Product, Engineering, Platform Services, and Commercial teams. As a senior product leader, you will set clear SaaS principles, establish durable product governance, and ensure Invest SaaS scales sustainably while continuing to meet the complex needs of Private Markets clients. You are: A senior product leader with a strong platform and SaaS mindset Comfortable operating in complex, regulated, enterprise environments Able to navigate ambiguity and make clear, durable product decisions A confident communicator who can engage credibly with engineering leaders, clients, and executives Passionate about transforming platforms into modern, scalable operating systems A team player who is energized by working in a fast-paced environment AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, and experimentation-and you can separate "cool demos" from durable product value We are Builders of preeminent technology solutions that meet the needs of our clients Leaders and innovators in the financial markets technology ecosystem Building AI-enabled product capabilities responsibly-prioritizing measurable outcomes, strong model/data governance, and a high bar for client trust Results oriented & metrics driven Committed to fostering a purpose driven culture and working horizontally to break down silos Skills / Qualifications 6+ years of experience in product management / business analysis / client service that includes building and launching technology in a B2B or B2C market Strong understanding of Enterprise software and cloud operating models Proven experience leading or contributing to a SaaS or largescale platform transformation Strong experience designing and delivering API-driven platforms Demonstrated understanding of how AI and datadriven capabilities can be embedded into enterprise platforms to improve operational efficiency, automation, insight generation, and user experience. Private Markets knowledge is a real plus Strong team player with ability to lead and influence crossfunctional teams Commercial acumen, with ability to prioritize and execute quickly Excellent written and verbal communication skills with the ability to present complex information clearly and concisely Strong analytical and problem-solving skills BA/BS degree in Computer Science, Engineering, Economics, Finance, Mathematics, or equivalent practical experience Primary Responsibilities Own and articulate the core operating platform for Private Markets SaaS product vision and multiyear roadmap Act as a product leader and influencer, able to align stakeholders across Aladdin to drive forward strategic product decisions Demonstrate a deep understanding of business, stakeholder and client needs Establish clear product governance, success metrics, and decision frameworks. Develop, prioritize, and maintain roadmaps for the SaaS program, provide quarterly updates on deliverables and create content for management communications Gather, evaluate & define product requirements and product specifications Develop a strong understanding of competitors and industry trends Mentor and grow product managers operating within the Private Markets SaaS domain. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Join Ofwat's Markets & Charging Directorate as a Senior Policy Adviser Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We are looking for a Senior Policy Adviser to join the Charges and Developer Services team part of Ofwat's Markets & Charging Directorate. You will join as a Senior Associate, playing a key part in the development of our regulation of the new connections market and our work on charges, as well as linking with our work with new appointees. You will directly contribute to our work on developer services. The term 'developer services' covers the activities and services companies provide to developers when connecting new homes and businesses to the water and wastewater network (the new connections market). Around 200,000 new connections are made each year across England and Wales in a complex market where competition varies by area and development type. You will play a crucial role in developing and implementing policy for the regulation of developer services and the new connections market, aimed at delivering better outcomes for customers, society and the environment. This includes policies on aspects of our economic regulation, including environmental incentives and protections for customers with limited market choice. You will also contribute to our work on charges. We set charging rules to govern how incumbents (large water companies) and new appointees set charges for the services they provide, to households, business customers and developers. New appointees (NAVs) are new entrant water companies initially looking to serve small, distinct geographic areas. We regulate how services are provided to developers, stepping back where competition is strong and protecting customers where choice is limited. Current policy priorities include improving environmental outcomes, encouraging innovative charging to support affordability and sustainability, examining the relationship between cost reflectivity and water efficiency, reviewing the effectiveness of the developer services market, and considering how new demands for potable and non-potable water should be funded. You will play an important role in developing these and other policy areas, working closely with colleagues across Ofwat and engaging with companies, developers, Defra and other stakeholders. You will also be expected to contribute flexibly to the delivery of Ofwat's wider strategy. About You Below are some of the key essential experience, skills & knowledge required for this post: Professional experience of developing, managing, and implementing policy, ideally within a public policy or regulatory policy environment. This includes: the ability to develop and communicate clear, evidence-based advice to inform policy and decision-making for diverse audiences; and the ability to encourage and respond to constructive challenge to build confidence in decisions. Knowledge or experience of markets, competition and economic regulation, and the benefits they can deliver for customers. Strong analytical and problem-solving skills, including experience of identifying, analysing and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Ability to effectively plan, prioritise and deliver multiple projects and programmes of work at the same time. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. Excellent written and oral communication skills, including the ability to understand and concisely explain complex issues in non-technical language. Why You Should Join Us People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of nearly 29%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details of the role and ensure your application is submitted in full by the deadline below. Closing date: 23.55 on 22 February 2026
Feb 05, 2026
Full time
Join Ofwat's Markets & Charging Directorate as a Senior Policy Adviser Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We are looking for a Senior Policy Adviser to join the Charges and Developer Services team part of Ofwat's Markets & Charging Directorate. You will join as a Senior Associate, playing a key part in the development of our regulation of the new connections market and our work on charges, as well as linking with our work with new appointees. You will directly contribute to our work on developer services. The term 'developer services' covers the activities and services companies provide to developers when connecting new homes and businesses to the water and wastewater network (the new connections market). Around 200,000 new connections are made each year across England and Wales in a complex market where competition varies by area and development type. You will play a crucial role in developing and implementing policy for the regulation of developer services and the new connections market, aimed at delivering better outcomes for customers, society and the environment. This includes policies on aspects of our economic regulation, including environmental incentives and protections for customers with limited market choice. You will also contribute to our work on charges. We set charging rules to govern how incumbents (large water companies) and new appointees set charges for the services they provide, to households, business customers and developers. New appointees (NAVs) are new entrant water companies initially looking to serve small, distinct geographic areas. We regulate how services are provided to developers, stepping back where competition is strong and protecting customers where choice is limited. Current policy priorities include improving environmental outcomes, encouraging innovative charging to support affordability and sustainability, examining the relationship between cost reflectivity and water efficiency, reviewing the effectiveness of the developer services market, and considering how new demands for potable and non-potable water should be funded. You will play an important role in developing these and other policy areas, working closely with colleagues across Ofwat and engaging with companies, developers, Defra and other stakeholders. You will also be expected to contribute flexibly to the delivery of Ofwat's wider strategy. About You Below are some of the key essential experience, skills & knowledge required for this post: Professional experience of developing, managing, and implementing policy, ideally within a public policy or regulatory policy environment. This includes: the ability to develop and communicate clear, evidence-based advice to inform policy and decision-making for diverse audiences; and the ability to encourage and respond to constructive challenge to build confidence in decisions. Knowledge or experience of markets, competition and economic regulation, and the benefits they can deliver for customers. Strong analytical and problem-solving skills, including experience of identifying, analysing and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Ability to effectively plan, prioritise and deliver multiple projects and programmes of work at the same time. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. Excellent written and oral communication skills, including the ability to understand and concisely explain complex issues in non-technical language. Why You Should Join Us People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of nearly 29%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details of the role and ensure your application is submitted in full by the deadline below. Closing date: 23.55 on 22 February 2026
Overview Job title: Head of SWIFT Engineering Role type: Permanent Corporate Title: Executive Director Department: Wholesale Data Technology Location: London (Hybrid) Highly important - Must be technical, having lead teams of developers, extensive hands on personal SWIFT experience and now managing people. This is not a Product/Programme/Project management position. This is heading up a technical team. Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. The team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Makeing Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inclusion Respect DEI . click apply for full job details
Feb 05, 2026
Full time
Overview Job title: Head of SWIFT Engineering Role type: Permanent Corporate Title: Executive Director Department: Wholesale Data Technology Location: London (Hybrid) Highly important - Must be technical, having lead teams of developers, extensive hands on personal SWIFT experience and now managing people. This is not a Product/Programme/Project management position. This is heading up a technical team. Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. The team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Makeing Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inclusion Respect DEI . click apply for full job details
At UnlikelyAI, we are building the future of AI: one that is reliable, accurate and transparent. Our neurosymbolic technology harnesses the power of LLMs and generative AI, and combines it with classical symbolic technology to produce hallucination-resistant artificial intelligence for high-trust applications. The Role We're hiring a Technical Product Manager to lead our platform strategy and execution. This is a hands on role that requires deep technical expertise, systematic thinking, and proven experience working with complex enterprise customers. You'll work at the intersection of cutting edge AI technology and real world enterprise needs, translating ambiguous customer requirements into clear product direction while maintaining a strategic view across multiple customer segments. This isn't about writing engineering specs - it's about leveraging technical depth to set realistic requirements, inform roadmaps, and create clarity from complexity. What You'll Do You'll own the developer platform product from strategy through execution: Lead customer discovery with enterprise clients, extracting accurate functional requirements from ambiguous needs and translating them into actionable product direction. Define product vision and roadmap that balances individual customer requests with broader platform scalability and long term strategic. Apply deep technical understanding of AI and platform development to set realistic requirements (e.g., understanding ML accuracy limitations to avoid specifying unachievable targets). Manage complex stakeholder dynamics across engineering, sales, research, and leadership - including constructively challenging decisions when warranted. Create rigorous product documentation (PRDs, specs, strategy documents) that synthesises research and stakeholder input with analytical clarity. Partner closely with engineering teams, understanding the boundary between requirements and implementation without over specifying solutions. Navigate enterprise sales cycles and multi stakeholder complexity while maintaining product vision against competing pressures. What We're Looking For Essential: Technical degree (computer science, engineering, or related) with prior experience in a technical role. 4+ years in technical product management roles in enterprise software/SaaS Proven track record working with large, complex enterprise customers at scale Deep understanding of AI and platform development with genuine passion for the space Exceptional analytical and systematic thinking - ability to synthesise massive volumes of complex information Strong communication skills and confidence to challenge senior leadership constructively Evidence of rigorous analytical work through high quality documentation (we'll ask for samples) You'll thrive in this role if you: Use technical knowledge to inform requirements, not dictate engineering solutions Can lead complex customer conversations and extract signal from noise Produce clear, well researched specs that demonstrate thorough stakeholder synthesis Balance accommodating customer needs with maintaining broader product vision Are comfortable with ambiguity and turn it into actionable clarity Navigate between tactical delivery and strategic "true north" - you know where we're ultimately headed while executing what's needed now Have a strong personality without being defensive - independent thinking is essential What's in it for You Shape a novel neurosymbolic AI platform working with world class enterprise customers Work in a fast moving, technically sophisticated environment where clarity of thought is valued Influence both product direction and the evolution of our product function Join a collaborative team tackling genuinely hard problems in AI. Working at UnlikelyAI We offer a range of benefits designed to support our team's wellbeing and work life balance: We have a hybrid working arrangement, flexibly balancing working from home and office based working. 3 days in the office is encouraged. Our office is located in Bloomsbury, approximately a five minute walk to both Tottenham Court Road and Holborn stations We provide free team lunches every Tuesday, Wednesday and Thursday We schedule a variety of optional social and extra curricular activities We have an annual offsite, usually to an international where we can work and socialise in the sun Equal Opportunities We are committed to having a truly diverse team where everyone is encouraged to be their authentic selves. We do not discriminate based on gender, race, religion, sexual orientation, national origin, political affiliation, disability, age status, medical history, parental status or genetic information.
Feb 05, 2026
Full time
At UnlikelyAI, we are building the future of AI: one that is reliable, accurate and transparent. Our neurosymbolic technology harnesses the power of LLMs and generative AI, and combines it with classical symbolic technology to produce hallucination-resistant artificial intelligence for high-trust applications. The Role We're hiring a Technical Product Manager to lead our platform strategy and execution. This is a hands on role that requires deep technical expertise, systematic thinking, and proven experience working with complex enterprise customers. You'll work at the intersection of cutting edge AI technology and real world enterprise needs, translating ambiguous customer requirements into clear product direction while maintaining a strategic view across multiple customer segments. This isn't about writing engineering specs - it's about leveraging technical depth to set realistic requirements, inform roadmaps, and create clarity from complexity. What You'll Do You'll own the developer platform product from strategy through execution: Lead customer discovery with enterprise clients, extracting accurate functional requirements from ambiguous needs and translating them into actionable product direction. Define product vision and roadmap that balances individual customer requests with broader platform scalability and long term strategic. Apply deep technical understanding of AI and platform development to set realistic requirements (e.g., understanding ML accuracy limitations to avoid specifying unachievable targets). Manage complex stakeholder dynamics across engineering, sales, research, and leadership - including constructively challenging decisions when warranted. Create rigorous product documentation (PRDs, specs, strategy documents) that synthesises research and stakeholder input with analytical clarity. Partner closely with engineering teams, understanding the boundary between requirements and implementation without over specifying solutions. Navigate enterprise sales cycles and multi stakeholder complexity while maintaining product vision against competing pressures. What We're Looking For Essential: Technical degree (computer science, engineering, or related) with prior experience in a technical role. 4+ years in technical product management roles in enterprise software/SaaS Proven track record working with large, complex enterprise customers at scale Deep understanding of AI and platform development with genuine passion for the space Exceptional analytical and systematic thinking - ability to synthesise massive volumes of complex information Strong communication skills and confidence to challenge senior leadership constructively Evidence of rigorous analytical work through high quality documentation (we'll ask for samples) You'll thrive in this role if you: Use technical knowledge to inform requirements, not dictate engineering solutions Can lead complex customer conversations and extract signal from noise Produce clear, well researched specs that demonstrate thorough stakeholder synthesis Balance accommodating customer needs with maintaining broader product vision Are comfortable with ambiguity and turn it into actionable clarity Navigate between tactical delivery and strategic "true north" - you know where we're ultimately headed while executing what's needed now Have a strong personality without being defensive - independent thinking is essential What's in it for You Shape a novel neurosymbolic AI platform working with world class enterprise customers Work in a fast moving, technically sophisticated environment where clarity of thought is valued Influence both product direction and the evolution of our product function Join a collaborative team tackling genuinely hard problems in AI. Working at UnlikelyAI We offer a range of benefits designed to support our team's wellbeing and work life balance: We have a hybrid working arrangement, flexibly balancing working from home and office based working. 3 days in the office is encouraged. Our office is located in Bloomsbury, approximately a five minute walk to both Tottenham Court Road and Holborn stations We provide free team lunches every Tuesday, Wednesday and Thursday We schedule a variety of optional social and extra curricular activities We have an annual offsite, usually to an international where we can work and socialise in the sun Equal Opportunities We are committed to having a truly diverse team where everyone is encouraged to be their authentic selves. We do not discriminate based on gender, race, religion, sexual orientation, national origin, political affiliation, disability, age status, medical history, parental status or genetic information.
Location: Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic Dynamics Solution Developers to join our firm and grow with us. You will be a part of a team helping international organisations and iconic brands transform their core business capabilities. Whether you're working with clients on MSFT Dynamics alone or as part of a team delivering wider enterprise transformation, your expertise and collaboration with colleagues, will help clients achieve their outcomes for CRM. Your role as a Dynamics Developer is a key member of the technology team responsible for designing, developing, customising, and maintaining our clients MS Dynamics software solutions. This role involves expertise in coding, integration, and technical problem-solving to deliver robust and efficient Dynamics implementations. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity 1. Solution Design and Development: Collaborate with functional consultants and business analysts to understand system requirements and design specifications. Design, develop, configure and customise Dynamics modules, components, and features to meet business needs. Implement Dynamics solutions using appropriate development tools and language; write efficient and maintainable code using languages such as C#, .NET, JavaScript, HTML, and SQL. Customise entities, forms, fields, workflows, business rules, and other Dynamics components to align with client requirements. Develop client-side scripts, plugins, and integrations to extend Dynamics functionality. Identify opportunities for process optimisation, performance enhancement, and innovation in Dynamics development. 2. Integration and Data Migration: Design and implement data integration solutions between Microsoft Dynamics and other systems using APIs, connectors, and middleware. Perform data migration and transformation tasks to ensure smooth data transition into Dynamics applications. Comfortable leveraging Dynamics 365's analytics capabilities to gain insights into customer behaviour, trends, and customer satisfaction. This includes using Power BI for data visualisation and analysis. 3. Documentation, Testing and Debugging: Conduct unit testing and participate in integration testing to validate the functionality and performance of developed components. Debug and troubleshoot issues, identifying root causes and implementing effective solutions. Create technical documentation, including design documents, coding standards, and user guides. Use version control systems to manage and track changes to source code and configurations. Connect to your skills and professional experience All applicants must hold or be eligible to apply for UK Security clearance Functional/Technical Required foundational skills and experience Proven experience as a Dynamics Developer, including customization, integration, and coding. Experience in web development technologies like HTML, CSS, and ASP.NET. Knowledge of programming languages such as C#, JavaScript, and SQL. Relevant certifications in Microsoft Dynamics development (e.g. Microsoft Certified: Power Platform Developer Associate). Experience with Dynamics 365 SDK, plugins, custom workflows, and extensions. Knowledge of the Power Platform (Power Apps, Power Automate, Power BI) to extend and enhance Dynamics 365 capabilities. Understanding of data integration techniques and tools. Experience in modern CI/CD methodologies and pipeline tools (Azure DevOps, etc). Familiarity with REST APIs, SOAP web services, and integration techniques. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Desirable Dynamics specific skills and experience Relevant experience in either Consulting or one of the following industries: Financial Services, Public Sector (awareness of GDS standards), Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology. Experience of developing and deploying custom solutions using Dynamics 365. Ability to Debug and troubleshoot Dynamics 365 applications. Full stack developer with Dynamics and front end development experience. Proven track record of designing & building usable and engaging digital experiences, demonstrating the ability to balance the need for effective business process and rich & accessible customer experiences. Experience using prototyping and development tools (e.g. Adobe Creative Cloud applications, Sketch, Invision, etc). Understanding of modern enterprise web content management systems, including implementation, maintenance and ongoing development. In depth understanding of the digital user interface -information architecture, interaction design, functionality and usability (including user research and user testing). Expert knowledge of web standards and web accessibility requirements, e.g. W3C recommendations. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Coming to Deloitte offered me the rare and valuable opportunity to really make a difference in the world, whilst at the same time develop my professional capabilities. Everyday, I work with varied communities of people who are dedicated, knowledgeable and focused on delivering the best for our clients." - Jordan, Technology & Transformation Our hybrid working policy You'll be based in one of UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you . click apply for full job details
Feb 05, 2026
Full time
Location: Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic Dynamics Solution Developers to join our firm and grow with us. You will be a part of a team helping international organisations and iconic brands transform their core business capabilities. Whether you're working with clients on MSFT Dynamics alone or as part of a team delivering wider enterprise transformation, your expertise and collaboration with colleagues, will help clients achieve their outcomes for CRM. Your role as a Dynamics Developer is a key member of the technology team responsible for designing, developing, customising, and maintaining our clients MS Dynamics software solutions. This role involves expertise in coding, integration, and technical problem-solving to deliver robust and efficient Dynamics implementations. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity 1. Solution Design and Development: Collaborate with functional consultants and business analysts to understand system requirements and design specifications. Design, develop, configure and customise Dynamics modules, components, and features to meet business needs. Implement Dynamics solutions using appropriate development tools and language; write efficient and maintainable code using languages such as C#, .NET, JavaScript, HTML, and SQL. Customise entities, forms, fields, workflows, business rules, and other Dynamics components to align with client requirements. Develop client-side scripts, plugins, and integrations to extend Dynamics functionality. Identify opportunities for process optimisation, performance enhancement, and innovation in Dynamics development. 2. Integration and Data Migration: Design and implement data integration solutions between Microsoft Dynamics and other systems using APIs, connectors, and middleware. Perform data migration and transformation tasks to ensure smooth data transition into Dynamics applications. Comfortable leveraging Dynamics 365's analytics capabilities to gain insights into customer behaviour, trends, and customer satisfaction. This includes using Power BI for data visualisation and analysis. 3. Documentation, Testing and Debugging: Conduct unit testing and participate in integration testing to validate the functionality and performance of developed components. Debug and troubleshoot issues, identifying root causes and implementing effective solutions. Create technical documentation, including design documents, coding standards, and user guides. Use version control systems to manage and track changes to source code and configurations. Connect to your skills and professional experience All applicants must hold or be eligible to apply for UK Security clearance Functional/Technical Required foundational skills and experience Proven experience as a Dynamics Developer, including customization, integration, and coding. Experience in web development technologies like HTML, CSS, and ASP.NET. Knowledge of programming languages such as C#, JavaScript, and SQL. Relevant certifications in Microsoft Dynamics development (e.g. Microsoft Certified: Power Platform Developer Associate). Experience with Dynamics 365 SDK, plugins, custom workflows, and extensions. Knowledge of the Power Platform (Power Apps, Power Automate, Power BI) to extend and enhance Dynamics 365 capabilities. Understanding of data integration techniques and tools. Experience in modern CI/CD methodologies and pipeline tools (Azure DevOps, etc). Familiarity with REST APIs, SOAP web services, and integration techniques. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Desirable Dynamics specific skills and experience Relevant experience in either Consulting or one of the following industries: Financial Services, Public Sector (awareness of GDS standards), Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology. Experience of developing and deploying custom solutions using Dynamics 365. Ability to Debug and troubleshoot Dynamics 365 applications. Full stack developer with Dynamics and front end development experience. Proven track record of designing & building usable and engaging digital experiences, demonstrating the ability to balance the need for effective business process and rich & accessible customer experiences. Experience using prototyping and development tools (e.g. Adobe Creative Cloud applications, Sketch, Invision, etc). Understanding of modern enterprise web content management systems, including implementation, maintenance and ongoing development. In depth understanding of the digital user interface -information architecture, interaction design, functionality and usability (including user research and user testing). Expert knowledge of web standards and web accessibility requirements, e.g. W3C recommendations. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Coming to Deloitte offered me the rare and valuable opportunity to really make a difference in the world, whilst at the same time develop my professional capabilities. Everyday, I work with varied communities of people who are dedicated, knowledgeable and focused on delivering the best for our clients." - Jordan, Technology & Transformation Our hybrid working policy You'll be based in one of UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you . click apply for full job details
The SRE Observability Lead Engineer is a hands-on leader responsible for shaping and delivering the future of Observability across Services Technology. This role reports into the Head of SRE Services and sits within a small central enablement team. You will define the long-term vision, build and scale modern observability capabilities across business lines, and lead a small team of SREs delivering reusable observability services. This is a blended leadership and engineering role - the ideal candidate pairs strategic vision with the technical depth to resolve real-world telemetry challenges across on-prem, cloud, and container-based environments (ECS, Kubernetes, etc.). You'll work closely with architecture & other engineering functions to not only resolve common challenges affecting SREs aligned to LoBs, but will ensure observability is embedded as a non-functional requirement (NFR) for all new services going live. You will collaborate with platform and infrastructure teams to ensure enterprise-scale, not siloed solutions. You will also be responsible for managing a small, high-impact team of SREs based in your region. This role requires a comprehensive understanding of observability challenges across Services (Payments, Securities Services, Trade, Digital & Data) and the ability to influence outcomes at the enterprise level. Strong commercial awareness, technical credibility, and excellent communication skills are essential to negotiate internally, influence peers, and drive change. Some external communication may be necessary. Responsibilities Define and own the strategic vision and multi-year roadmap for Observability across Services Technology, aligned with enterprise reliability and production goals. Translate strategy into an actionable delivery plan in partnership with Services Architecture & Engineering function, delivering incremental, high-value milestones toward a unified, scalable observability architecture. Lead and mentor SREs across Services, fostering a technical growth and SRE mindset. Build and offer a suite of central observability services across LoBs - including standardized telemetry libraries, onboarding templates, dashboard packs, and alerting standards. Drive reusability and efficiency by creating common patterns and golden paths for observability adoption across critical client flows and platforms. Partner with infrastructure, CTO and other SMBF tooling teams, to ensure observability tooling is scalable, resilient, and avoids duplication ("cottage industries"). Work hands-on to troubleshoot telemetry and instrumentation issues across on-prem, cloud (AWS, GCP, etc.), and ECS/K-based environments. Collaborate closely with the architecture function to support implementation of observability NFRs in the SDLC, ensuring new apps go live with sufficient coverage and insight. Support SRE Communities of Practice (CoP) and foster strong relationships with SREs, developers, and platform leads across Services and beyond to accelerate adoption & promote SRE best practices like SLO adoption, Capacity Planning. Use Jira/Agile workflows to track and report on observability maturity across Services LoBs - coverage, adoption, and contribution to improved client experience. Remove inefficiencies and provide solutions to enable unified views of consolidated SLOs for critical E2E client journeys for Payments & other Services critical user journeys. Influence and align senior stakeholders across functions (applications, infrastructure, controls, and audit) to drive observability investment for critical client flows across Services. Represent Services in working groups to influence enterprise observability standards, ensuring feedback from Services is reflected. Lead people management responsibilities for your direct team, including management of headcount, goal setting, performance evaluation, compensation, and hiring. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications Relevant experience in Observability, SRE, Infrastructure Engineering, or Platform Architecture, including several years in senior leadership roles. Deep expertise in observability tools and stacks such as Grafana, Prometheus, OpenTelemetry, ELK, Splunk, and similar platforms. Strong hands-on experience across hybrid infrastructure, including on-prem, cloud (AWS, GCP, Azure), and container platforms (ECS, Kubernetes). Proven ability to design scalable telemetry and instrumentation strategies, resolve production observability gaps, and integrate them into large-scale systems. Experience leading teams and managing people across geographically distributed locations. Strong ability to influence platform, cloud, and engineering leaders to ensure observability tooling is built for reuse and scale. Deep understanding of SRE fundamentals, including SLIs, SLOs, error budgets, and telemetry-driven operations. Strong collaboration skills and experience working across federated teams, building consensus and delivering change. Ability to stay up to date with industry trends and apply them to improve internal tooling and design decisions. Excellent written and verbal communication skills; able to influence and articulate complex concepts to technical and non-technical audiences. Education Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related technical field. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 05, 2026
Full time
The SRE Observability Lead Engineer is a hands-on leader responsible for shaping and delivering the future of Observability across Services Technology. This role reports into the Head of SRE Services and sits within a small central enablement team. You will define the long-term vision, build and scale modern observability capabilities across business lines, and lead a small team of SREs delivering reusable observability services. This is a blended leadership and engineering role - the ideal candidate pairs strategic vision with the technical depth to resolve real-world telemetry challenges across on-prem, cloud, and container-based environments (ECS, Kubernetes, etc.). You'll work closely with architecture & other engineering functions to not only resolve common challenges affecting SREs aligned to LoBs, but will ensure observability is embedded as a non-functional requirement (NFR) for all new services going live. You will collaborate with platform and infrastructure teams to ensure enterprise-scale, not siloed solutions. You will also be responsible for managing a small, high-impact team of SREs based in your region. This role requires a comprehensive understanding of observability challenges across Services (Payments, Securities Services, Trade, Digital & Data) and the ability to influence outcomes at the enterprise level. Strong commercial awareness, technical credibility, and excellent communication skills are essential to negotiate internally, influence peers, and drive change. Some external communication may be necessary. Responsibilities Define and own the strategic vision and multi-year roadmap for Observability across Services Technology, aligned with enterprise reliability and production goals. Translate strategy into an actionable delivery plan in partnership with Services Architecture & Engineering function, delivering incremental, high-value milestones toward a unified, scalable observability architecture. Lead and mentor SREs across Services, fostering a technical growth and SRE mindset. Build and offer a suite of central observability services across LoBs - including standardized telemetry libraries, onboarding templates, dashboard packs, and alerting standards. Drive reusability and efficiency by creating common patterns and golden paths for observability adoption across critical client flows and platforms. Partner with infrastructure, CTO and other SMBF tooling teams, to ensure observability tooling is scalable, resilient, and avoids duplication ("cottage industries"). Work hands-on to troubleshoot telemetry and instrumentation issues across on-prem, cloud (AWS, GCP, etc.), and ECS/K-based environments. Collaborate closely with the architecture function to support implementation of observability NFRs in the SDLC, ensuring new apps go live with sufficient coverage and insight. Support SRE Communities of Practice (CoP) and foster strong relationships with SREs, developers, and platform leads across Services and beyond to accelerate adoption & promote SRE best practices like SLO adoption, Capacity Planning. Use Jira/Agile workflows to track and report on observability maturity across Services LoBs - coverage, adoption, and contribution to improved client experience. Remove inefficiencies and provide solutions to enable unified views of consolidated SLOs for critical E2E client journeys for Payments & other Services critical user journeys. Influence and align senior stakeholders across functions (applications, infrastructure, controls, and audit) to drive observability investment for critical client flows across Services. Represent Services in working groups to influence enterprise observability standards, ensuring feedback from Services is reflected. Lead people management responsibilities for your direct team, including management of headcount, goal setting, performance evaluation, compensation, and hiring. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications Relevant experience in Observability, SRE, Infrastructure Engineering, or Platform Architecture, including several years in senior leadership roles. Deep expertise in observability tools and stacks such as Grafana, Prometheus, OpenTelemetry, ELK, Splunk, and similar platforms. Strong hands-on experience across hybrid infrastructure, including on-prem, cloud (AWS, GCP, Azure), and container platforms (ECS, Kubernetes). Proven ability to design scalable telemetry and instrumentation strategies, resolve production observability gaps, and integrate them into large-scale systems. Experience leading teams and managing people across geographically distributed locations. Strong ability to influence platform, cloud, and engineering leaders to ensure observability tooling is built for reuse and scale. Deep understanding of SRE fundamentals, including SLIs, SLOs, error budgets, and telemetry-driven operations. Strong collaboration skills and experience working across federated teams, building consensus and delivering change. Ability to stay up to date with industry trends and apply them to improve internal tooling and design decisions. Excellent written and verbal communication skills; able to influence and articulate complex concepts to technical and non-technical audiences. Education Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related technical field. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. View Citi's EEO Policy Statement and the Know Your Rights poster.
Lead, mentor, and develop a high-performing property management team. Recruit, train, and onboard new team members. Set clear performance expectations and conduct regular performance reviews. Foster a positive and collaborative team environment. Conduct Audits of department performance. Maintain SOPs. Implement and utilise property management software and technology effectively. Explore and implement innovative solutions to improve operational efficiency and customer service. A good overall education to 'A' Level / NVQ Level 3 or 4 standard or equivalent (to include English & Maths). Minimum of 4 years' experience in a residential property management position is essential, with experience of working within a high end customer services environment. Level 4 Certificate in Residential Letting and Property Management or similar essential. A detailed understanding of the principal aspects of legislation, relating to the management of Residential Property Law. Ability to lead and motivate a team A self starter with ability to innovate and look for areas of improvement. Excellent IT Skills Able to manage difficult conversations. An honest and trustworthy individual with an exemplary track record. The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf. Excellent communication and customer service skills. HEALTH SAFETY AND WELFARE RESPONSIBILITIES ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES QUALITY MANAGEMENT RESPONSIBILITIES Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmesWe recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 9 million square feet of mixed-use space and over 1,100 Build to Rent apartments. CWG is the largest sustainable developer in the UK and also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009. CWG has created a 24/7 city where people can live, work and thrive on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme. Canary Wharf's retail offering comprises over 300 shops, including grocery stores, pharmacies, health clubs, bars and restaurants, all within 15 minutes' walk. The Company's current £2bn construction activity and pipeline includes more than 500k sq ft NIA of commercial properties and over 2,300 new homes for sale and rent.
Feb 05, 2026
Full time
Lead, mentor, and develop a high-performing property management team. Recruit, train, and onboard new team members. Set clear performance expectations and conduct regular performance reviews. Foster a positive and collaborative team environment. Conduct Audits of department performance. Maintain SOPs. Implement and utilise property management software and technology effectively. Explore and implement innovative solutions to improve operational efficiency and customer service. A good overall education to 'A' Level / NVQ Level 3 or 4 standard or equivalent (to include English & Maths). Minimum of 4 years' experience in a residential property management position is essential, with experience of working within a high end customer services environment. Level 4 Certificate in Residential Letting and Property Management or similar essential. A detailed understanding of the principal aspects of legislation, relating to the management of Residential Property Law. Ability to lead and motivate a team A self starter with ability to innovate and look for areas of improvement. Excellent IT Skills Able to manage difficult conversations. An honest and trustworthy individual with an exemplary track record. The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf. Excellent communication and customer service skills. HEALTH SAFETY AND WELFARE RESPONSIBILITIES ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES QUALITY MANAGEMENT RESPONSIBILITIES Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmesWe recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 9 million square feet of mixed-use space and over 1,100 Build to Rent apartments. CWG is the largest sustainable developer in the UK and also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009. CWG has created a 24/7 city where people can live, work and thrive on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme. Canary Wharf's retail offering comprises over 300 shops, including grocery stores, pharmacies, health clubs, bars and restaurants, all within 15 minutes' walk. The Company's current £2bn construction activity and pipeline includes more than 500k sq ft NIA of commercial properties and over 2,300 new homes for sale and rent.
