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Sky
Digital CX Lead User Researcher
Sky Leatherhead, Surrey
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 07, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Head of UX Research - Digital Experience
Sky St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 07, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Lead User Researcher - Digital CX
Sky Leatherhead, Surrey
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 07, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Head of UX Research - Digital Experience
Sky Hemel Hempstead, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 07, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Content Assistant, BBC Proms
BBC Group and Public Services
JOB BAND: B CONTRACT TYPE: Fixed-term contract /Attachment, Full-time (5-months - to end 25th September 2026) DEPARTMENT: BBC Proms LOCATION: Broadcasting House, London PROPOSED SALARY RANGE: £24,600 - £29,600 (plus London Weighting of £5,441) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. (delete if not applicable) Interview will be in the week commencing 23rd March 2026 The successful candidate is expected to start by 27th April 2026 Purpose of the Role The BBC Proms is the biggest classical music festival in the world. We run over 90 live events over two months in the summer, at the Royal Albert Hall in London and at venues across the UK. Nearly everything we do is broadcast across BBC radio, TV and online. We are a creative, innovative festival that connects with audiences around the UK and across the globe. The 2026 Proms season runs from 17th July to 12th September, and we are looking for a Content Assistant to join the team. The successful candidate will work and communicate with a wide range of people - from artists, ensembles, publishers and agents to internal departments. The main duty in this role will be the administering of complimentary and promoter tickets but there will be many other tasks which will be informed by the Business Coordinator. WHY JOIN THE TEAM The Business team works very closely with Marketing, Communications and Live Events. The successful candidate will have opportunities to grow their skills in these areas in the role, through tasks such as setting up systems, providing administrative support, and working at events throughout the Proms season. Your key responsibilities and impact Contact, record and administer the complimentary and promoter tickets - including those issues to artists, agents, publishers and internal contacts. Maintain accurate spreadsheets of complimentary, corporate, promoter/guest tickets and financial information. Send through lists with ticket requirements to the Royal Albert Hall Box Office on a daily basis. Manage the spreadsheet recording internal orders for concert programmes. Assist in some front of house duties, e.g. Press Duty. Your skills and experience Essential criteria Experience of working in an administrative role, with excellent forward planning and organisation skills. Proficiency in the use of Excel, Google Docs and Microsoft Teams. Ability to cope under pressure with a demanding workload and short deadlines, in a fast-paced environment. A flexible approach and work using initiative, as part of a team in a timely and organised way. Excellent interpersonal skills (i.e. able to communicate collaboratively and confidently with a wide range of people). Desirable Experience of working in music and live events Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Life at BBC Here you will benefit from: Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. Excellent career and professional development. Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer. A values-based organisation where the way we do things is important as what we do. Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract. Candidate pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Mar 07, 2026
Full time
JOB BAND: B CONTRACT TYPE: Fixed-term contract /Attachment, Full-time (5-months - to end 25th September 2026) DEPARTMENT: BBC Proms LOCATION: Broadcasting House, London PROPOSED SALARY RANGE: £24,600 - £29,600 (plus London Weighting of £5,441) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. (delete if not applicable) Interview will be in the week commencing 23rd March 2026 The successful candidate is expected to start by 27th April 2026 Purpose of the Role The BBC Proms is the biggest classical music festival in the world. We run over 90 live events over two months in the summer, at the Royal Albert Hall in London and at venues across the UK. Nearly everything we do is broadcast across BBC radio, TV and online. We are a creative, innovative festival that connects with audiences around the UK and across the globe. The 2026 Proms season runs from 17th July to 12th September, and we are looking for a Content Assistant to join the team. The successful candidate will work and communicate with a wide range of people - from artists, ensembles, publishers and agents to internal departments. The main duty in this role will be the administering of complimentary and promoter tickets but there will be many other tasks which will be informed by the Business Coordinator. WHY JOIN THE TEAM The Business team works very closely with Marketing, Communications and Live Events. The successful candidate will have opportunities to grow their skills in these areas in the role, through tasks such as setting up systems, providing administrative support, and working at events throughout the Proms season. Your key responsibilities and impact Contact, record and administer the complimentary and promoter tickets - including those issues to artists, agents, publishers and internal contacts. Maintain accurate spreadsheets of complimentary, corporate, promoter/guest tickets and financial information. Send through lists with ticket requirements to the Royal Albert Hall Box Office on a daily basis. Manage the spreadsheet recording internal orders for concert programmes. Assist in some front of house duties, e.g. Press Duty. Your skills and experience Essential criteria Experience of working in an administrative role, with excellent forward planning and organisation skills. Proficiency in the use of Excel, Google Docs and Microsoft Teams. Ability to cope under pressure with a demanding workload and short deadlines, in a fast-paced environment. A flexible approach and work using initiative, as part of a team in a timely and organised way. Excellent interpersonal skills (i.e. able to communicate collaboratively and confidently with a wide range of people). Desirable Experience of working in music and live events Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Life at BBC Here you will benefit from: Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. Excellent career and professional development. Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer. A values-based organisation where the way we do things is important as what we do. Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract. Candidate pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Sky
Head of UX Research - Digital Experience
Sky Leatherhead, Surrey
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 07, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Inzpire - Training Delivery Authority (TDA) Analyst
QinetiQ Limited Bedford, Bedfordshire
Select how often (in days) to receive an alert: Job Title: Inzpire - Training Delivery Authority (TDA) Analyst Location: Bedford, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world-class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next-generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. ROLE PURPOSE Responsible for the delivery of outputs contracted under the company's Defence Intelligence (DI) Training Management Group (TMG) analytical team, including expert analysis of training requirements, training design and the delivery of updated training interventions. Provide Intelligence Subject Matter Expert (SME) support to DI TMG in order to meet the current and future training requirements of Defence Intelligence, including capturing training requirements, designing training to meet these new requirements and updating existing training. KEY RESPONSIBILITIES Draft training documentation including training objectives, enabling objectives, and Formal Training Statements (FTS). Develop and maintain Defence Systems Approach to Training (DSAT) compliant outputs such as Assessment Strategies (AStrat) , Assessment Specifications ( ASpec), and Lesson Specifications (LSpecs). Undertake quality control activities and provide support during course pilots, including Internal Validations (INVAL). Maintain a robust audit trail and version control folder for all assigned projects. Action feedback from External Validations (EXVAL) and implement necessary updates to training design and documentation. Support the Training Requirements Authority (TRA) through stakeholder engagement and needs analysis. Collaborate with training providers to support the development of course programmes and documentation, including LSpecs (Part 2). Design and develop blended learning interventions, using a mix of virtual classrooms, e-learning, self-study, face-to-face instruction, and learning reinforcement tools. Research, evaluate, and integrate existing modular content into new or existing courseware, ensuring relevance and quality. Liaise with internal and external training design teams, Defence Learning Management Capability (DLMC) stakeholders, and e-learning providers to meet project timelines. Support and implement continuous improvement across training design and delivery processes. Ensure all outputs comply with JSP 822. Promote best practice, cost-awareness, and a strong security and safety culture in all training-related activities and deliverables. EXPERIENCE & QUALIFICATIONS Must be a UK national due to the nature of the role and associated security requirements. Experience of working within the UK Intelligence community, with an understanding of defence structures, terminology, and operational context. Experience of using Microsoft 365 tools for collaboration, document management, and productivity. Desirable Experience of DSAT, including successful completion of DSAT (Manager) course and Training Needs Analysis (TNA). ADDITIONAL INFORMATION For day-to-day activities, primary tasking for this role will be through the company's Ministry of Defence (MoD) customer. Your primary place of work is Chicksands, however travel to other sites may be required in line with business needs, including, but not limited to Inzpire sites, MoD premises and customer/supplier sites. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high-performing team, supporting the delivery of exceptional award-winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days leave per year (including bank holidays). Company provided private medical and dental insurance. Company Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Company contributions into a group personal pension scheme. Business travel insurance. Funded role specific training and financial assistance with professional development. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme. EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Mar 07, 2026
Full time
Select how often (in days) to receive an alert: Job Title: Inzpire - Training Delivery Authority (TDA) Analyst Location: Bedford, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world-class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next-generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. ROLE PURPOSE Responsible for the delivery of outputs contracted under the company's Defence Intelligence (DI) Training Management Group (TMG) analytical team, including expert analysis of training requirements, training design and the delivery of updated training interventions. Provide Intelligence Subject Matter Expert (SME) support to DI TMG in order to meet the current and future training requirements of Defence Intelligence, including capturing training requirements, designing training to meet these new requirements and updating existing training. KEY RESPONSIBILITIES Draft training documentation including training objectives, enabling objectives, and Formal Training Statements (FTS). Develop and maintain Defence Systems Approach to Training (DSAT) compliant outputs such as Assessment Strategies (AStrat) , Assessment Specifications ( ASpec), and Lesson Specifications (LSpecs). Undertake quality control activities and provide support during course pilots, including Internal Validations (INVAL). Maintain a robust audit trail and version control folder for all assigned projects. Action feedback from External Validations (EXVAL) and implement necessary updates to training design and documentation. Support the Training Requirements Authority (TRA) through stakeholder engagement and needs analysis. Collaborate with training providers to support the development of course programmes and documentation, including LSpecs (Part 2). Design and develop blended learning interventions, using a mix of virtual classrooms, e-learning, self-study, face-to-face instruction, and learning reinforcement tools. Research, evaluate, and integrate existing modular content into new or existing courseware, ensuring relevance and quality. Liaise with internal and external training design teams, Defence Learning Management Capability (DLMC) stakeholders, and e-learning providers to meet project timelines. Support and implement continuous improvement across training design and delivery processes. Ensure all outputs comply with JSP 822. Promote best practice, cost-awareness, and a strong security and safety culture in all training-related activities and deliverables. EXPERIENCE & QUALIFICATIONS Must be a UK national due to the nature of the role and associated security requirements. Experience of working within the UK Intelligence community, with an understanding of defence structures, terminology, and operational context. Experience of using Microsoft 365 tools for collaboration, document management, and productivity. Desirable Experience of DSAT, including successful completion of DSAT (Manager) course and Training Needs Analysis (TNA). ADDITIONAL INFORMATION For day-to-day activities, primary tasking for this role will be through the company's Ministry of Defence (MoD) customer. Your primary place of work is Chicksands, however travel to other sites may be required in line with business needs, including, but not limited to Inzpire sites, MoD premises and customer/supplier sites. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high-performing team, supporting the delivery of exceptional award-winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days leave per year (including bank holidays). Company provided private medical and dental insurance. Company Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Company contributions into a group personal pension scheme. Business travel insurance. Funded role specific training and financial assistance with professional development. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme. EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Senior Assistant Editor, Features (Sunday)
News Corp UK & Ireland Limited
Job Description The Sun is the biggest news brand in the UK, publishing hundreds of stories a day and reaching over 170m unique users digitally every month. Its exclusives set the news agenda and its campaigns have changed the lives of many. Delivering news, entertainment, and sports coverage to millions of readers every day. With a rich history spanning decades, we are dedicated to providing accurate, insightful, and engaging content across print and digital platforms. The Sun has a mass market audience and aims to appeal to a diverse audience in the UK and beyond. Your Role Senior Assistant Editor, Features (Sunday) will be a key player in shaping the voice and content of our flagship platforms: The Sun on Sunday, co.uk and print features, Sun Club membership scheme, Fabulous Daily, the glossy Fabulous Magazine, and our Fabulous Digital offering. Your primary responsibility will be to supply The Sun on Sunday with excellent features which crucially work cross platform, driving subscriptions to Sun Club as well as engaged pvs. This is a fantastic opportunity for a highly experienced senior manager bursting with ideas and energy to make their mark on a brand that reaches millions every day. Based in our fast paced London Bridge newsroom, you will be responsible for co ordinating a schedule of content for different platforms; for managing editors, freelancers and writers and for representing the department in conference where required. You will be responsible for generating and commissioning a constant stream of compelling, on brand, and agenda setting content for the website, paper and online. Your normal core working hours will be 40 hours per week within the operating hours/days as advised by your line manager. As per the News UK flexible working policy, this role is required to work from our London Bridge office for a minimum of 3 days a week. Any part time working requests will be considered on an individual basis. Key Responsibilities Originate and commission unmissable features, interviews, and real life stories across The Sun on Sunday, The Sun & Fabulous's print and digital platforms, ensuring a consistent and engaging tone of voice. Stepping up to lead a 360 hub when required. Supervising edits of more junior team members and being a confident decision maker. Confident in overseeing multiple projects and platform needs simultaneously. Delivering stories across all platforms, particularly delivering for our video first strategy for our 24/7 newsroom. Manage and mentor a team of in house reporters, nurturing their talent, guiding their ideas, and ensuring they deliver first class copy to tight deadlines. Work seamlessly with senior leaders in the business. Respond quickly to data and come up with strong ideas which will work for Sun Club. Cultivate and manage a brilliant network of freelance writers, experts, and contributors to ensure our content is always fresh, authoritative, and ahead of the curve. Be confident presenting the stories of the day for The Sun on Sunday, Features Fabulous/Club when needed. Work closely with the Features Editors and other section heads to develop and execute the content strategy for Fabulous & Features, ensuring we are hitting key targets and serving our loyal audience. Seamlessly manage the flow of content from conception to publication across co.uk, the daily paper, weekly magazine, and our 24/7 digital operation, understanding the unique demands of each platform. Act as an ideas engine for the entire Fabulous brand, consistently pitching innovative concepts for series, packages, and major projects. Key Skills and Experience Proven experience as a senior editor on a fast paced national newspaper website or publication. Ability to turn their hand to anything from investigations to celebrity stories. Experience in managing or mentoring junior reporters or writers. Digital Editing experience, including excellent headline writing skills. A fantastic contacts book and a proven track record of securing exclusive content. Exceptional organisational skills, with the ability to juggle multiple commissions and deadlines effortlessly. A sharp eye for a story and an intuitive understanding of The Sun, the Fabulous brand and its audience. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and Next Gen. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 30 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .
Mar 07, 2026
Full time
Job Description The Sun is the biggest news brand in the UK, publishing hundreds of stories a day and reaching over 170m unique users digitally every month. Its exclusives set the news agenda and its campaigns have changed the lives of many. Delivering news, entertainment, and sports coverage to millions of readers every day. With a rich history spanning decades, we are dedicated to providing accurate, insightful, and engaging content across print and digital platforms. The Sun has a mass market audience and aims to appeal to a diverse audience in the UK and beyond. Your Role Senior Assistant Editor, Features (Sunday) will be a key player in shaping the voice and content of our flagship platforms: The Sun on Sunday, co.uk and print features, Sun Club membership scheme, Fabulous Daily, the glossy Fabulous Magazine, and our Fabulous Digital offering. Your primary responsibility will be to supply The Sun on Sunday with excellent features which crucially work cross platform, driving subscriptions to Sun Club as well as engaged pvs. This is a fantastic opportunity for a highly experienced senior manager bursting with ideas and energy to make their mark on a brand that reaches millions every day. Based in our fast paced London Bridge newsroom, you will be responsible for co ordinating a schedule of content for different platforms; for managing editors, freelancers and writers and for representing the department in conference where required. You will be responsible for generating and commissioning a constant stream of compelling, on brand, and agenda setting content for the website, paper and online. Your normal core working hours will be 40 hours per week within the operating hours/days as advised by your line manager. As per the News UK flexible working policy, this role is required to work from our London Bridge office for a minimum of 3 days a week. Any part time working requests will be considered on an individual basis. Key Responsibilities Originate and commission unmissable features, interviews, and real life stories across The Sun on Sunday, The Sun & Fabulous's print and digital platforms, ensuring a consistent and engaging tone of voice. Stepping up to lead a 360 hub when required. Supervising edits of more junior team members and being a confident decision maker. Confident in overseeing multiple projects and platform needs simultaneously. Delivering stories across all platforms, particularly delivering for our video first strategy for our 24/7 newsroom. Manage and mentor a team of in house reporters, nurturing their talent, guiding their ideas, and ensuring they deliver first class copy to tight deadlines. Work seamlessly with senior leaders in the business. Respond quickly to data and come up with strong ideas which will work for Sun Club. Cultivate and manage a brilliant network of freelance writers, experts, and contributors to ensure our content is always fresh, authoritative, and ahead of the curve. Be confident presenting the stories of the day for The Sun on Sunday, Features Fabulous/Club when needed. Work closely with the Features Editors and other section heads to develop and execute the content strategy for Fabulous & Features, ensuring we are hitting key targets and serving our loyal audience. Seamlessly manage the flow of content from conception to publication across co.uk, the daily paper, weekly magazine, and our 24/7 digital operation, understanding the unique demands of each platform. Act as an ideas engine for the entire Fabulous brand, consistently pitching innovative concepts for series, packages, and major projects. Key Skills and Experience Proven experience as a senior editor on a fast paced national newspaper website or publication. Ability to turn their hand to anything from investigations to celebrity stories. Experience in managing or mentoring junior reporters or writers. Digital Editing experience, including excellent headline writing skills. A fantastic contacts book and a proven track record of securing exclusive content. Exceptional organisational skills, with the ability to juggle multiple commissions and deadlines effortlessly. A sharp eye for a story and an intuitive understanding of The Sun, the Fabulous brand and its audience. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and Next Gen. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 30 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .
Sky
Head of UX Research - Digital Experience
Sky Dagenham, Essex
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 07, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior Assistant Editor, Features
News Corp UK & Ireland Limited
Job Description The Sun is the biggest news brand in the UK, publishing hundreds of stories a day and reaching over 170m unique users digitally every month. Its exclusives set the news agenda and its campaigns have changed the lives of many. Delivering news, entertainment, and sports coverage to millions of readers every day. With a rich history spanning decades, we are dedicated to providing accurate, insightful, and engaging content across print and digital platforms. The Sun has a mass-market audience and aims to appeal to a diverse audience in the UK and beyond. Your Role Senior Assistant Editor, Features will be a key player in shaping the voice and content of our flagship platforms: The Sun and print features, Sun Club membership scheme, Fabulous Daily, the glossy Fabulous Magazine, and our Fabulous Digital offering. This is a fantastic opportunity for a highly experienced senior manager bursting with ideas and energy to make their mark on a brand that reaches millions every day. Based in our fast-paced London Bridge newsroom, you will be responsible for co-ordinating a schedule of content for different platforms; for managing editors, freelancers and writers and for representing the department in conference where required. You will be responsible for generating and commissioning a constant stream of compelling, on-brand, and agenda-setting content for Sub Club, paper and online. Your normal core working hours will be 40 hours per week within the operating hours/days as advised by your line manager. As per the News UK flexible working policy, this role is required to work from our London Bridge office for a minimum of 3 days a week. Any part-time working requests will be considered on an individual basis. Key Responsibilities Originate and commission unmissable features, interviews, and real-life stories across The Sun & Fabulous's print and digital platforms, ensuring a consistent and engaging tone of voice. Stepping up to lead a 360 hub when required. Supervising edits of more junior team members and being a confident decision-maker. Confident in overseeing multiple projects and platform needs simultaneously. Delivering stories across all platforms, particularly delivering for our video-first strategy for our 24/7 newsroom. Manage and mentor a team of in-house reporters, nurturing their talent, guiding their ideas, and ensuring they deliver first-class copy to tight deadlines. Work seamlessly with senior leaders in the business. Respond quickly to data and come up with strong ideas which will work for Sun Club. Cultivate and manage a brilliant network of freelance writers, experts, and contributors to ensure our content is always fresh, authoritative, and ahead of the curve. Be confident presenting the stories of the day for Features Fabulous/Club when needed. Work closely with the Features Editors and other section heads to develop and execute the content strategy for Fabulous & Features, ensuring we are hitting key targets and serving our loyal audience. Seamlessly manage the flow of content from conception to publication across, the daily paper, weekly magazine, and our 24/7 digital operation, understanding the unique demands of each platform. Act as an ideas engine for the entire Fabulous brand, consistently pitching innovative concepts for series, packages, and major projects. The ideal candidate will have Proven experience as a senior editor on a fast-paced national newspaper website or publication. Ability to turn their hand to anything from investigations to celebrity stories. Experience in managing or mentoring junior reporters or writers. Digital Editing experience, including excellent headline writing skills. A fantastic contacts book and a proven track record of securing exclusive content. Exceptional organisational skills, with the ability to juggle multiple commissions and deadlines effortlessly. A sharp eye for a story and an intuitive understanding of The Sun, the Fabulous brand and its audience. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and Next Gen. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre-existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 30 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .
Mar 07, 2026
Full time
Job Description The Sun is the biggest news brand in the UK, publishing hundreds of stories a day and reaching over 170m unique users digitally every month. Its exclusives set the news agenda and its campaigns have changed the lives of many. Delivering news, entertainment, and sports coverage to millions of readers every day. With a rich history spanning decades, we are dedicated to providing accurate, insightful, and engaging content across print and digital platforms. The Sun has a mass-market audience and aims to appeal to a diverse audience in the UK and beyond. Your Role Senior Assistant Editor, Features will be a key player in shaping the voice and content of our flagship platforms: The Sun and print features, Sun Club membership scheme, Fabulous Daily, the glossy Fabulous Magazine, and our Fabulous Digital offering. This is a fantastic opportunity for a highly experienced senior manager bursting with ideas and energy to make their mark on a brand that reaches millions every day. Based in our fast-paced London Bridge newsroom, you will be responsible for co-ordinating a schedule of content for different platforms; for managing editors, freelancers and writers and for representing the department in conference where required. You will be responsible for generating and commissioning a constant stream of compelling, on-brand, and agenda-setting content for Sub Club, paper and online. Your normal core working hours will be 40 hours per week within the operating hours/days as advised by your line manager. As per the News UK flexible working policy, this role is required to work from our London Bridge office for a minimum of 3 days a week. Any part-time working requests will be considered on an individual basis. Key Responsibilities Originate and commission unmissable features, interviews, and real-life stories across The Sun & Fabulous's print and digital platforms, ensuring a consistent and engaging tone of voice. Stepping up to lead a 360 hub when required. Supervising edits of more junior team members and being a confident decision-maker. Confident in overseeing multiple projects and platform needs simultaneously. Delivering stories across all platforms, particularly delivering for our video-first strategy for our 24/7 newsroom. Manage and mentor a team of in-house reporters, nurturing their talent, guiding their ideas, and ensuring they deliver first-class copy to tight deadlines. Work seamlessly with senior leaders in the business. Respond quickly to data and come up with strong ideas which will work for Sun Club. Cultivate and manage a brilliant network of freelance writers, experts, and contributors to ensure our content is always fresh, authoritative, and ahead of the curve. Be confident presenting the stories of the day for Features Fabulous/Club when needed. Work closely with the Features Editors and other section heads to develop and execute the content strategy for Fabulous & Features, ensuring we are hitting key targets and serving our loyal audience. Seamlessly manage the flow of content from conception to publication across, the daily paper, weekly magazine, and our 24/7 digital operation, understanding the unique demands of each platform. Act as an ideas engine for the entire Fabulous brand, consistently pitching innovative concepts for series, packages, and major projects. The ideal candidate will have Proven experience as a senior editor on a fast-paced national newspaper website or publication. Ability to turn their hand to anything from investigations to celebrity stories. Experience in managing or mentoring junior reporters or writers. Digital Editing experience, including excellent headline writing skills. A fantastic contacts book and a proven track record of securing exclusive content. Exceptional organisational skills, with the ability to juggle multiple commissions and deadlines effortlessly. A sharp eye for a story and an intuitive understanding of The Sun, the Fabulous brand and its audience. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and Next Gen. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre-existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 30 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .
Sky
Head of UX Research - Digital Experience
Sky Romford, Essex
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 07, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Media Manager London - Shoreditch United Kingdom London - Shoreditch , United Kingdom Commercial
Bacardi-Martini
You'll be the go-to-expert on all thingsMedia enabling Bacardi to maximize our execution and ensure we have deep focus in all things digital media. Inform the where & how to play strategy across Europe. RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Media Putting our 'consumer at the heart' - support our existing Media strategy through acting as a key partner to our consumer and customer marketing teams, ensuring a cohesive through-the-line approach. Clarify, simplify and segment the different approaches to Retail Media and translate them into meaningful actions and workstreams. Develop strategies for commerce & wider media opportunities by brand/market & with the relevant media partners & channels - e.g. Amazon/Pinterest/Uber Support consumer marketing teams in media planning and reviews - ensuring appropriate channel selection, audience segmentation, adequate reach, frequency etc. Support Brand Teams in localisation of content across Europe, and with a focus on contextual relevancy & platform specificities. Capability Drive thought leadership on emerging Media (including retail media), solutions, and technology. Act as SME and 'bring the outside in' to shape our approach and actions. Support wider media team on development and roll out of Bacardi Way of Media across Must Win markets. Establish deep routed connections across key stakeholder functions including the Global Brand, local Consumer and Customer Marketing teams & Global Finance. Act as the central point of contact in Europe to cascade regular performance updates, including providing insights to key stakeholders in a clear, coherent & actionable manner. Represent Bacardi Ltd at key meetings and industry events. Manage our agency team to execute our commerce & media campaigns across multiple platforms throughout Europe. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY Significant years of experience in marketing/media Have very strong analytical skills & attention to detail. Have an adaptive style in being able to communicate often technical ideas in simple terms. Strong proficiency in Microsoft Excel & PowerPoint. Have strong organizational skills, being able to manage multiple projects/stakeholders at once. Strong industry knowledge (Internal and External) PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR A self starter that enjoys working within an ambiguous and fast changing environment leadership agility At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility:You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) Retirement/Pension Plan Medical, Critical Illness, and Life Insurance Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies Additional Benefits Flexible work arrangements (depending on role/office/site location) Access to E-learning Platforms and Career Development programs Travel Discounts ( i.e., hotel and car rental) And much more! The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand. Be a Part of Our Culture BE Fearless We empower our teams to question, challenge and innovate. This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless. BEHAVE LIKE Family We treat each other, and our communities, like family. Always. We are all 'Primos' (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be. The spirit of entrepreneurship is at the heart of everything we do. Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work. Life Inside Bacardi Be Fearless, act like a Founder. Follow our Primos on their journey to success. Where did they start and what's it like to work for Bacardi? You too can be part of our story. Bacardi is the world's largest privately-held international spirits company. We are a brand-led growth company with over 200 brands and labels. More than 8,000 people across the globe work toward a common purpose to Make Moments Matter. At Bacardi we are guided by our 3Fs culture of being Fearless, treating each other like Family, and having a Founders mentality. And have plenty of fun along the way! You will hear us refer to each other as a "Primo" which means cousin in Spanish, and it's our way to referring to employees. It's also a reminder that we are a family-owned business with Latin heritage since 1862. Primos are empowered to embrace diversity of thought and a global mindset to grow the Bacardi business and be future fit. Leadership at Bacardi listen to Primos through pulse surveys, town halls, action team forums and development training sessions. We get to enjoy social events, brand days, celebrate in trade with customers and have the opportunity to give back to the community through local initiatives like My Inspirit Day. We stand by doing the right thing and foster a culture of wellness and prioritizing Primo wellbeing through impactful resources and initiatives. If this sounds like a culture you wish to join, check out our current opportunities. How can I stay on top of the latest Bacardi news? Our Global headquarters is based in Bermuda. Our Regional headquarters are Amsterdam for Europe & Latin America & the Caribbean; Dubai for Asia, Middle East & Africa and Coral Gables for North America. For Global Marketing, our teams are based in London, UK. In addition, we have offices, distilleries, production sites and brand homes around the world. What careers are possible at Bacardi? Our portfolio boasts more than 200 brands and labels and we sell in more than 160 markets. That global scale offers opportunities across functions and markets. From those who craft and produce our brands to those who market and sell them to everything in between.We also have opportunities across levels of experience from those who are starting their professional career (and are of local legal drinking age) to those who have decades of experience under their belt. Does Bacardi run an Internship or Graduate program? From time to time, we contract talent for specific functions and markets on a paid internship basis. We do not run a recurring global internship and rather allow markets and team to determine local needs and opportunities. Does Bacardi offer training and development opportunities to grow your career? We are there for the moments that matter in our Primos' careers - the times they need to step outside of their comfort zone and grow. Whether that's when they step through our doors as a new Primo, take on a new role, want to learn new skills and develop . click apply for full job details
Mar 07, 2026
Full time
You'll be the go-to-expert on all thingsMedia enabling Bacardi to maximize our execution and ensure we have deep focus in all things digital media. Inform the where & how to play strategy across Europe. RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Media Putting our 'consumer at the heart' - support our existing Media strategy through acting as a key partner to our consumer and customer marketing teams, ensuring a cohesive through-the-line approach. Clarify, simplify and segment the different approaches to Retail Media and translate them into meaningful actions and workstreams. Develop strategies for commerce & wider media opportunities by brand/market & with the relevant media partners & channels - e.g. Amazon/Pinterest/Uber Support consumer marketing teams in media planning and reviews - ensuring appropriate channel selection, audience segmentation, adequate reach, frequency etc. Support Brand Teams in localisation of content across Europe, and with a focus on contextual relevancy & platform specificities. Capability Drive thought leadership on emerging Media (including retail media), solutions, and technology. Act as SME and 'bring the outside in' to shape our approach and actions. Support wider media team on development and roll out of Bacardi Way of Media across Must Win markets. Establish deep routed connections across key stakeholder functions including the Global Brand, local Consumer and Customer Marketing teams & Global Finance. Act as the central point of contact in Europe to cascade regular performance updates, including providing insights to key stakeholders in a clear, coherent & actionable manner. Represent Bacardi Ltd at key meetings and industry events. Manage our agency team to execute our commerce & media campaigns across multiple platforms throughout Europe. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY Significant years of experience in marketing/media Have very strong analytical skills & attention to detail. Have an adaptive style in being able to communicate often technical ideas in simple terms. Strong proficiency in Microsoft Excel & PowerPoint. Have strong organizational skills, being able to manage multiple projects/stakeholders at once. Strong industry knowledge (Internal and External) PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR A self starter that enjoys working within an ambiguous and fast changing environment leadership agility At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility:You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) Retirement/Pension Plan Medical, Critical Illness, and Life Insurance Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies Additional Benefits Flexible work arrangements (depending on role/office/site location) Access to E-learning Platforms and Career Development programs Travel Discounts ( i.e., hotel and car rental) And much more! The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand. Be a Part of Our Culture BE Fearless We empower our teams to question, challenge and innovate. This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless. BEHAVE LIKE Family We treat each other, and our communities, like family. Always. We are all 'Primos' (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be. The spirit of entrepreneurship is at the heart of everything we do. Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work. Life Inside Bacardi Be Fearless, act like a Founder. Follow our Primos on their journey to success. Where did they start and what's it like to work for Bacardi? You too can be part of our story. Bacardi is the world's largest privately-held international spirits company. We are a brand-led growth company with over 200 brands and labels. More than 8,000 people across the globe work toward a common purpose to Make Moments Matter. At Bacardi we are guided by our 3Fs culture of being Fearless, treating each other like Family, and having a Founders mentality. And have plenty of fun along the way! You will hear us refer to each other as a "Primo" which means cousin in Spanish, and it's our way to referring to employees. It's also a reminder that we are a family-owned business with Latin heritage since 1862. Primos are empowered to embrace diversity of thought and a global mindset to grow the Bacardi business and be future fit. Leadership at Bacardi listen to Primos through pulse surveys, town halls, action team forums and development training sessions. We get to enjoy social events, brand days, celebrate in trade with customers and have the opportunity to give back to the community through local initiatives like My Inspirit Day. We stand by doing the right thing and foster a culture of wellness and prioritizing Primo wellbeing through impactful resources and initiatives. If this sounds like a culture you wish to join, check out our current opportunities. How can I stay on top of the latest Bacardi news? Our Global headquarters is based in Bermuda. Our Regional headquarters are Amsterdam for Europe & Latin America & the Caribbean; Dubai for Asia, Middle East & Africa and Coral Gables for North America. For Global Marketing, our teams are based in London, UK. In addition, we have offices, distilleries, production sites and brand homes around the world. What careers are possible at Bacardi? Our portfolio boasts more than 200 brands and labels and we sell in more than 160 markets. That global scale offers opportunities across functions and markets. From those who craft and produce our brands to those who market and sell them to everything in between.We also have opportunities across levels of experience from those who are starting their professional career (and are of local legal drinking age) to those who have decades of experience under their belt. Does Bacardi run an Internship or Graduate program? From time to time, we contract talent for specific functions and markets on a paid internship basis. We do not run a recurring global internship and rather allow markets and team to determine local needs and opportunities. Does Bacardi offer training and development opportunities to grow your career? We are there for the moments that matter in our Primos' careers - the times they need to step outside of their comfort zone and grow. Whether that's when they step through our doors as a new Primo, take on a new role, want to learn new skills and develop . click apply for full job details
Head of Architecture
NLA Media Access Ltd
NLA media access limited represents the intellectual property rights of prominent publishing brands in the UK - more than 14,000 newspaper and magazine print and web titles, from over 300 publishers. The company also operates a database providing content and services to media monitoring agencies and publishers, containing 250 million articles from print and web publications. We are looking for a Head of Architecture for our technology department. You will work closely with engineering, SRE, product and data teams to define and guide the overall architecture of our digital platforms and services. The role is responsible for ensuring our systems evolve in a coherent, scalable and secure way as the business continues to modernise its technology and data platforms. To be successful in this role you will be an experienced technology leader who is comfortable operating across both the business and technical domains. As a key member of the technology leadership group, you will need the skills and experience to guide architectural decisions across internal teams and external delivery partners. Technically, the role stretches from understanding our existing systems, integrations and data landscape, through to defining a clear target architecture and ensuring that new initiatives and platform changes align with that direction. You will work closely with engineering, SRE and product teams to balance pragmatic delivery with long-term platform integrity. The role reports into the Chief Digital Officer and works closely with the Head of Engineering and other technology leaders as part of the Technology & Digital team. The technology team works remotely, and our Sales and Finance teams are hybrid with a mix of working from home and from our headquarters in Royal Tunbridge Wells. This role will be remote, with an expectation of one or two days per quarter in the office. The office is less than a 5 minute walk from the train station, with trains directly into London and elsewhere. Responsibilities Alongside engineering, SRE, product and data teams your primary focus will be guiding the architectural direction of our digital platforms and ensuring systems evolve in a coherent, scalable and well-governed way Drawing on both your own and your wider teams' knowledge of system design, delivery approaches and user needs, you will be able to guide architectural decisions which support reliable services, efficient delivery and long-term platform sustainability Architecture Strategy and Governance Define and evolve the target architecture across our digital platforms and supporting systems Establish and maintain architectural principles, standards and reference patterns to guide engineering teams and external partners Ensure new systems, technologies and integrations align with the broader platform strategy and long-term technical direction Maintain visibility of emerging technologies and industry practices to inform future platform evolution Platform Architecture and Technical Leadership Provide architectural leadership across application, data, integration and infrastructure domains Work closely with engineering teams and external delivery partners to review and guide system designs and technical approaches Identify opportunities to simplify, rationalise or modernise parts of the technology landscape Support evaluation and proof-of-concept work to de-risk major technology choices or platform changes Governance and Delivery Alignment Establish and operate architecture governance processes, including review and approval of significant changes or new technologies Provide architectural guidance to ensure engineering teams and external partners build solutions aligned with the target architecture Resolve cross-team architectural challenges where system-wide trade-offs are required Ensure architectural considerations such as scalability, resilience, observability and security are incorporated into solution designs Collaboration and Stakeholder Engagement Work closely with engineering, SRE, product and data teams to align platform architecture with product and delivery plans Provide architectural input into major initiatives, technology investments and transformation programmes Communicate architectural decisions and technical trade-offs clearly to both technical and non-technical stakeholders Support technology leadership in ensuring the organisation's platforms remain robust, scalable and fit for future business needs Technical Skills Strong experience designing and governing modern digital platform architectures Experience working with cloud-based infrastructure and distributed systems Experience designing systems that integrate across multiple services, data platforms and APIs Good understanding of modern engineering practices such as CI/CD, infrastructure as code and cloud-native architectures Experience evaluating new technologies and guiding technology adoption Architecture and Delivery Experience defining and maintaining architectural standards and governance processes Experience guiding architecture across multiple teams and delivery partners Ability to balance long-term architectural strategy with pragmatic delivery constraints Experience supporting platform modernisation or transformation programmes Soft Skills Excellent communication, analytical and problem-solving skills with the ability to work effectively across engineering teams and business stakeholders Ability to clearly explain complex technical concepts and architectural trade-offs Strong collaboration and influencing skills when working across teams without direct authority Strategic thinking combined with a pragmatic approach to delivery You MUST be able to demonstrate prior relevant architecture or senior engineering experience You MUST be based in the United Kingdom and eligible to work in the United Kingdom. Private Healthcare Plan Pension Plan Life Assurance Remote with occasional 'team days' and meetings in the office or in London Training & Development Employee Assistance Programme Bonus scheme 25 days annual leave, increasing with service Upon application your personal data will be processed according to our privacy policy.
Mar 07, 2026
Full time
NLA media access limited represents the intellectual property rights of prominent publishing brands in the UK - more than 14,000 newspaper and magazine print and web titles, from over 300 publishers. The company also operates a database providing content and services to media monitoring agencies and publishers, containing 250 million articles from print and web publications. We are looking for a Head of Architecture for our technology department. You will work closely with engineering, SRE, product and data teams to define and guide the overall architecture of our digital platforms and services. The role is responsible for ensuring our systems evolve in a coherent, scalable and secure way as the business continues to modernise its technology and data platforms. To be successful in this role you will be an experienced technology leader who is comfortable operating across both the business and technical domains. As a key member of the technology leadership group, you will need the skills and experience to guide architectural decisions across internal teams and external delivery partners. Technically, the role stretches from understanding our existing systems, integrations and data landscape, through to defining a clear target architecture and ensuring that new initiatives and platform changes align with that direction. You will work closely with engineering, SRE and product teams to balance pragmatic delivery with long-term platform integrity. The role reports into the Chief Digital Officer and works closely with the Head of Engineering and other technology leaders as part of the Technology & Digital team. The technology team works remotely, and our Sales and Finance teams are hybrid with a mix of working from home and from our headquarters in Royal Tunbridge Wells. This role will be remote, with an expectation of one or two days per quarter in the office. The office is less than a 5 minute walk from the train station, with trains directly into London and elsewhere. Responsibilities Alongside engineering, SRE, product and data teams your primary focus will be guiding the architectural direction of our digital platforms and ensuring systems evolve in a coherent, scalable and well-governed way Drawing on both your own and your wider teams' knowledge of system design, delivery approaches and user needs, you will be able to guide architectural decisions which support reliable services, efficient delivery and long-term platform sustainability Architecture Strategy and Governance Define and evolve the target architecture across our digital platforms and supporting systems Establish and maintain architectural principles, standards and reference patterns to guide engineering teams and external partners Ensure new systems, technologies and integrations align with the broader platform strategy and long-term technical direction Maintain visibility of emerging technologies and industry practices to inform future platform evolution Platform Architecture and Technical Leadership Provide architectural leadership across application, data, integration and infrastructure domains Work closely with engineering teams and external delivery partners to review and guide system designs and technical approaches Identify opportunities to simplify, rationalise or modernise parts of the technology landscape Support evaluation and proof-of-concept work to de-risk major technology choices or platform changes Governance and Delivery Alignment Establish and operate architecture governance processes, including review and approval of significant changes or new technologies Provide architectural guidance to ensure engineering teams and external partners build solutions aligned with the target architecture Resolve cross-team architectural challenges where system-wide trade-offs are required Ensure architectural considerations such as scalability, resilience, observability and security are incorporated into solution designs Collaboration and Stakeholder Engagement Work closely with engineering, SRE, product and data teams to align platform architecture with product and delivery plans Provide architectural input into major initiatives, technology investments and transformation programmes Communicate architectural decisions and technical trade-offs clearly to both technical and non-technical stakeholders Support technology leadership in ensuring the organisation's platforms remain robust, scalable and fit for future business needs Technical Skills Strong experience designing and governing modern digital platform architectures Experience working with cloud-based infrastructure and distributed systems Experience designing systems that integrate across multiple services, data platforms and APIs Good understanding of modern engineering practices such as CI/CD, infrastructure as code and cloud-native architectures Experience evaluating new technologies and guiding technology adoption Architecture and Delivery Experience defining and maintaining architectural standards and governance processes Experience guiding architecture across multiple teams and delivery partners Ability to balance long-term architectural strategy with pragmatic delivery constraints Experience supporting platform modernisation or transformation programmes Soft Skills Excellent communication, analytical and problem-solving skills with the ability to work effectively across engineering teams and business stakeholders Ability to clearly explain complex technical concepts and architectural trade-offs Strong collaboration and influencing skills when working across teams without direct authority Strategic thinking combined with a pragmatic approach to delivery You MUST be able to demonstrate prior relevant architecture or senior engineering experience You MUST be based in the United Kingdom and eligible to work in the United Kingdom. Private Healthcare Plan Pension Plan Life Assurance Remote with occasional 'team days' and meetings in the office or in London Training & Development Employee Assistance Programme Bonus scheme 25 days annual leave, increasing with service Upon application your personal data will be processed according to our privacy policy.
ENGINEERINGUK-1
Event Manager (Maternity Cover - Fixed Term Contract for 10 Months)
ENGINEERINGUK-1
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We're looking for an experienced Event Manager to plan, manage and implement delivery of our Big Bang Fair, Tomorrow's Engineering Live and Big Bag at Parliament STEM events for young people. This is an exciting role, delivering a variety of events for different audiences, including our showcase event, The Big Bang Fair, which welcomes 20,000+ young people to the NEC, Birmingham, for three days of hands-on STEM inspiration. You'll work within a high performing team and work closely with other colleagues across the whole organisation. You will ensure that our events are successful and that we meet our targets such as connecting with a diversity of schools and that our events are impactful. This is a maternity cover role and we are happy to talk to you about your preferred working hours/days. You would need to be available for our events. About the role This role will lead the delivery and implementation of The Big Bang Fair (9-11 June 2026), Tomorrow's Engineers Live (likely February 2027), Big Bang at Parliament (November 2026) and other EngineeringUK events as required. The Event Manager will ensure that we deliver against Key Performance Indicators or KPIs, engage with a diversity of schools or stakeholders and improve the impact of these events. The role will report into the Associate Director of Engagement Projects and will work closely to support the delivery of the events portfolio, whilst also working alongside many other internal colleagues such as the Business and Industry, Equity, Diversity and Inclusion (EDI), Careers, Communications and Evaluation teams. You will also work collaboratively with the wider engineering, education and STEM community as well as stakeholders funding our events and agencies supporting delivery. You'll plan, manage and implement the delivery of EngineeringUK events including establishing internal project teams and managing a schedule of project meetings, monitoring and reporting on progress, sourcing and liaising with venues to ensure a successful event. You will ensure that events have a smooth event booking/registration process and deliver events to time and on budget. You'll work with suppliers managing relationships and budgets and build and maintain positive relationships with all stakeholders. You'll work collaboratively with teams across the organisation such as communications, stakeholder management , evaluation, content development, our head of equity, diversity and inclusion and policy and public affairs colleagues, to name just a few! The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don't have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative. We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals About you Essential Skills / Competencies Proven event management experience, with ability to measure and monitor performance against deliverables Experience of managing external agencies, including contract management skills Excellent project management skills and ability to work within a matrix management approach Excellent communication, stakeholder management and relationship building skills. Strong attention to detail, ensuring that high levels of quality are achieved within deadlines and to budget. Experience of supporting digital projects associated with event delivery such as registration systems and exhibitor portals. Understanding of safeguarding and GDPR requirements Ability to think creatively and innovatively whilst working under pressure. Ability to work independently and flexibly within a rapidly changing environment Education / level of experience You will have at least 2 years event management experience EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated The deadline for applications is 12:00 noon on Thursday 24 March 2026. Interviews Applications will be assessed against the requirements for the post as set out in the job description and in the 'about you' section above. We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. We aim to notify candidates who have been shortlisted on Monday 30 March. If you have not heard from us after this date, please assume that you have not been successful. First interviews will be held week commencing 30 March 2026. What can we offer you? Competitive salary 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week Competitive pension (10% employer contribution) Annual bonus opportunity Flexible working A vibrant office with terrace overlooking the Thames embankment and Tower Bridge Employee Assistance Programme Life Insurance (4 x salary) Cycle to Work Scheme Long term illness/incapacity insurance cover (permanent health insurance or PHI) Annual private health check for employees Discounted gym membership Yearly flu vaccination
Mar 07, 2026
Full time
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We're looking for an experienced Event Manager to plan, manage and implement delivery of our Big Bang Fair, Tomorrow's Engineering Live and Big Bag at Parliament STEM events for young people. This is an exciting role, delivering a variety of events for different audiences, including our showcase event, The Big Bang Fair, which welcomes 20,000+ young people to the NEC, Birmingham, for three days of hands-on STEM inspiration. You'll work within a high performing team and work closely with other colleagues across the whole organisation. You will ensure that our events are successful and that we meet our targets such as connecting with a diversity of schools and that our events are impactful. This is a maternity cover role and we are happy to talk to you about your preferred working hours/days. You would need to be available for our events. About the role This role will lead the delivery and implementation of The Big Bang Fair (9-11 June 2026), Tomorrow's Engineers Live (likely February 2027), Big Bang at Parliament (November 2026) and other EngineeringUK events as required. The Event Manager will ensure that we deliver against Key Performance Indicators or KPIs, engage with a diversity of schools or stakeholders and improve the impact of these events. The role will report into the Associate Director of Engagement Projects and will work closely to support the delivery of the events portfolio, whilst also working alongside many other internal colleagues such as the Business and Industry, Equity, Diversity and Inclusion (EDI), Careers, Communications and Evaluation teams. You will also work collaboratively with the wider engineering, education and STEM community as well as stakeholders funding our events and agencies supporting delivery. You'll plan, manage and implement the delivery of EngineeringUK events including establishing internal project teams and managing a schedule of project meetings, monitoring and reporting on progress, sourcing and liaising with venues to ensure a successful event. You will ensure that events have a smooth event booking/registration process and deliver events to time and on budget. You'll work with suppliers managing relationships and budgets and build and maintain positive relationships with all stakeholders. You'll work collaboratively with teams across the organisation such as communications, stakeholder management , evaluation, content development, our head of equity, diversity and inclusion and policy and public affairs colleagues, to name just a few! The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don't have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative. We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals About you Essential Skills / Competencies Proven event management experience, with ability to measure and monitor performance against deliverables Experience of managing external agencies, including contract management skills Excellent project management skills and ability to work within a matrix management approach Excellent communication, stakeholder management and relationship building skills. Strong attention to detail, ensuring that high levels of quality are achieved within deadlines and to budget. Experience of supporting digital projects associated with event delivery such as registration systems and exhibitor portals. Understanding of safeguarding and GDPR requirements Ability to think creatively and innovatively whilst working under pressure. Ability to work independently and flexibly within a rapidly changing environment Education / level of experience You will have at least 2 years event management experience EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated The deadline for applications is 12:00 noon on Thursday 24 March 2026. Interviews Applications will be assessed against the requirements for the post as set out in the job description and in the 'about you' section above. We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. We aim to notify candidates who have been shortlisted on Monday 30 March. If you have not heard from us after this date, please assume that you have not been successful. First interviews will be held week commencing 30 March 2026. What can we offer you? Competitive salary 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week Competitive pension (10% employer contribution) Annual bonus opportunity Flexible working A vibrant office with terrace overlooking the Thames embankment and Tower Bridge Employee Assistance Programme Life Insurance (4 x salary) Cycle to Work Scheme Long term illness/incapacity insurance cover (permanent health insurance or PHI) Annual private health check for employees Discounted gym membership Yearly flu vaccination
Social & Engagement Editor
News Corporation
Social & Engagement Editor Location: London Department: The Sun Online Salary Range: Not Specified Advertising End Date: 22 Mar 2026 Job Description The Sunis the biggest news brand in the UK, publishing hundreds of stories a day and reaching over 170m unique users digitally every month. Its exclusives set the news agenda and its campaigns have changed the lives of many. Delivering news, entertainment, and sports coverage to millions of readers every day. With a rich history spanning decades, we are dedicated to providing accurate, insightful, and engaging content across print and digital platforms. The Sun has a mass-market audience and aims to appeal to a diverse audience in the UK and beyond. Your Team The Sun's multi-award-winning Audience department sits at the heart of our newsroom, with our talented journalists publishing the best coverage of news, sport, TV and showbiz, lifestyle and family values. The team constantly evolves, driving record traffic across all platforms, growing new audiences, and building engagement and loyalty with our readers. Your Role We're looking for a Social & Engagement Editor to join the team. Reporting to the Head of Social Media, the Social & Engagement Editor will be a talented, highly motivated, resourceful individual, with a deep knowledge of social media platforms as well as engagement tools such as newsletters and polls. Day to day you will Play a key role in the ongoing development and execution of The Sun's social media and engagement strategy including the transformation of our video distribution strategy. Curate content from across to satisfy a growing range of audience demographics. Edit and maintain The Sun's social media channels to a high standard in close conjunction with the rest of the team. Curate, edit and distribute our vast range of newsletters every week to our loyal subscribers including implementing new growth strategies. Contribute to The Sun's adoption of emerging social platforms and tools, and take responsibility for the growth of The Sun's new social channels. Work directly with editorial, digital, video, picture, design, commercial and marketing teams, ensuring their respective demands are met. As a team,ensure the newsroom has sufficient insight to produce stories and take responsibility for their subsequent distribution on social media channels and subscribers. Focus on targets and be clear on what is required in order to meet them. Work flexibly, including early morning, evening and weekend shifts, (currently hybrid WFH and office) What we are looking for from you Wide knowledge of social media platforms and current affairs Strong knowledge of the value newsletters and engagement tools provide. Unflappable under pressure and delivering work at a consistently high standard Proactive and display a willingness to take on any task Positive attitude and great team player Take initiative in order to achieve desired results Organised and a good problem-solver, able to eliminate obstacles through creative and adaptive approaches Can demonstrate an understanding of the The Sun brand and audience, both print and digital Application process Please submit your application via the apply now button (include your Twitter and Insta handle in your CV) News UK is one of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio and Virgin Radio UK, and we have market leading local stations across Ireland. Our world famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multi-format brands are home to a plurality of opinion, representing the diverse communities we serve. Driven by passion, guided by principles and acting with purpose, we exist to promote a fair society, freedom of speech and a little bit of fun. Rethinking continually the business of storytelling, we represent, reflect and reach the nation, telling the stories that matter. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and Next Gen. Benefits Some of our benefits include: Maternityleave up to 18 weeks full basic salary & paternityleave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 30 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on email protected
Mar 07, 2026
Full time
Social & Engagement Editor Location: London Department: The Sun Online Salary Range: Not Specified Advertising End Date: 22 Mar 2026 Job Description The Sunis the biggest news brand in the UK, publishing hundreds of stories a day and reaching over 170m unique users digitally every month. Its exclusives set the news agenda and its campaigns have changed the lives of many. Delivering news, entertainment, and sports coverage to millions of readers every day. With a rich history spanning decades, we are dedicated to providing accurate, insightful, and engaging content across print and digital platforms. The Sun has a mass-market audience and aims to appeal to a diverse audience in the UK and beyond. Your Team The Sun's multi-award-winning Audience department sits at the heart of our newsroom, with our talented journalists publishing the best coverage of news, sport, TV and showbiz, lifestyle and family values. The team constantly evolves, driving record traffic across all platforms, growing new audiences, and building engagement and loyalty with our readers. Your Role We're looking for a Social & Engagement Editor to join the team. Reporting to the Head of Social Media, the Social & Engagement Editor will be a talented, highly motivated, resourceful individual, with a deep knowledge of social media platforms as well as engagement tools such as newsletters and polls. Day to day you will Play a key role in the ongoing development and execution of The Sun's social media and engagement strategy including the transformation of our video distribution strategy. Curate content from across to satisfy a growing range of audience demographics. Edit and maintain The Sun's social media channels to a high standard in close conjunction with the rest of the team. Curate, edit and distribute our vast range of newsletters every week to our loyal subscribers including implementing new growth strategies. Contribute to The Sun's adoption of emerging social platforms and tools, and take responsibility for the growth of The Sun's new social channels. Work directly with editorial, digital, video, picture, design, commercial and marketing teams, ensuring their respective demands are met. As a team,ensure the newsroom has sufficient insight to produce stories and take responsibility for their subsequent distribution on social media channels and subscribers. Focus on targets and be clear on what is required in order to meet them. Work flexibly, including early morning, evening and weekend shifts, (currently hybrid WFH and office) What we are looking for from you Wide knowledge of social media platforms and current affairs Strong knowledge of the value newsletters and engagement tools provide. Unflappable under pressure and delivering work at a consistently high standard Proactive and display a willingness to take on any task Positive attitude and great team player Take initiative in order to achieve desired results Organised and a good problem-solver, able to eliminate obstacles through creative and adaptive approaches Can demonstrate an understanding of the The Sun brand and audience, both print and digital Application process Please submit your application via the apply now button (include your Twitter and Insta handle in your CV) News UK is one of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio and Virgin Radio UK, and we have market leading local stations across Ireland. Our world famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multi-format brands are home to a plurality of opinion, representing the diverse communities we serve. Driven by passion, guided by principles and acting with purpose, we exist to promote a fair society, freedom of speech and a little bit of fun. Rethinking continually the business of storytelling, we represent, reflect and reach the nation, telling the stories that matter. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and Next Gen. Benefits Some of our benefits include: Maternityleave up to 18 weeks full basic salary & paternityleave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 30 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on email protected
EngineeringUK
Event Manager (Maternity Cover)
EngineeringUK
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We re looking for an experienced Event Manager to plan, manage and implement delivery of our Big Bang Fair, Tomorrow s Engineering Live and Big Bag at Parliament STEM events for young people. This is an exciting role, delivering a variety of events for different audiences, including our showcase event, The Big Bang Fair, which welcomes 20,000+ young people to the NEC, Birmingham, for three days of hands-on STEM inspiration. You ll work within a high performing team and work closely with other colleagues across the whole organisation. You will ensure that our events are successful and that we meet our targets such as connecting with a diversity of schools and that our events are impactful. This is a maternity cover role and we are happy to talk to you about your preferred working hours/days. You would need to be available for our events. About the role This role will lead the delivery and implementation of The Big Bang Fair (9-11 June 2026), Tomorrow s Engineers Live (likely February 2027), Big Bang at Parliament (November 2026) and other EngineeringUK events as required. The Event Manager will ensure that we deliver against Key Performance Indicators or KPIs, engage with a diversity of schools or stakeholders and improve the impact of these events. The role will report into the Associate Director of Engagement Projects and will work closely to support the delivery of the events portfolio, whilst also working alongside many other internal colleagues such as the Business and Industry, Equity, Diversity and Inclusion (EDI), Careers, Communications and Evaluation teams. You will also work collaboratively with the wider engineering, education and STEM community as well as stakeholders funding our events and agencies supporting delivery. You ll plan, manage and implement the delivery of EngineeringUK events including establishing internal project teams and managing a schedule of project meetings, monitoring and reporting on progress, sourcing and liaising with venues to ensure a successful event. You will ensure that events have a smooth event booking/registration process and deliver events to time and on budget. You ll work with suppliers managing relationships and budgets and build and maintain positive relationships with all stakeholders. You ll work collaboratively with teams across the organisation such as communications, stakeholder management , evaluation, content development, our head of equity, diversity and inclusion and policy and public affairs colleagues, to name just a few! The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative . We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful . We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals About you Essential Skills / Competencies Proven event management experience, with ability to measure and monitor performance against deliverables Experience of managing external agencies, including contract management skills Excellent project management skills and ability to work within a matrix management approach Excellent communication, stakeholder management and relationship building skills. Strong attention to detail, ensuring that high levels of quality are achieved within deadlines and to budget. Experience of supporting digital projects associated with event delivery such as registration systems and exhibitor portals. Understanding of safeguarding and GDPR requirements Ability to think creatively and innovatively whilst working under pressure. Ability to work independently and flexibly within a rapidly changing environment Education / level of experience You will have at least 2 years event management experience EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated. The deadline for applications is 12:00 noon on Thursday 24 March 2026. Interviews Applications will be assessed against the requirements for the post as set out in the job description and in the about you section above. We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. We aim to notify candidates who have been shortlisted on Monday 30 March . If you have not heard from us after this date, please assume that you have not been successful. First interviews will be held week commencing 30 March 2026 . What can we offer you? Competitive salary 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week Competitive pension (10% employer contribution) Annual bonus opportunity Flexible working A vibrant office with terrace overlooking the Thames embankment and Tower Bridge Employee Assistance Programme Life Insurance (4 x salary) Cycle to Work Scheme Long term illness/incapacity insurance cover (permanent health insurance or PHI) Annual private health check for employees Discounted gym membership Yearly flu vaccination
Mar 07, 2026
Full time
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We re looking for an experienced Event Manager to plan, manage and implement delivery of our Big Bang Fair, Tomorrow s Engineering Live and Big Bag at Parliament STEM events for young people. This is an exciting role, delivering a variety of events for different audiences, including our showcase event, The Big Bang Fair, which welcomes 20,000+ young people to the NEC, Birmingham, for three days of hands-on STEM inspiration. You ll work within a high performing team and work closely with other colleagues across the whole organisation. You will ensure that our events are successful and that we meet our targets such as connecting with a diversity of schools and that our events are impactful. This is a maternity cover role and we are happy to talk to you about your preferred working hours/days. You would need to be available for our events. About the role This role will lead the delivery and implementation of The Big Bang Fair (9-11 June 2026), Tomorrow s Engineers Live (likely February 2027), Big Bang at Parliament (November 2026) and other EngineeringUK events as required. The Event Manager will ensure that we deliver against Key Performance Indicators or KPIs, engage with a diversity of schools or stakeholders and improve the impact of these events. The role will report into the Associate Director of Engagement Projects and will work closely to support the delivery of the events portfolio, whilst also working alongside many other internal colleagues such as the Business and Industry, Equity, Diversity and Inclusion (EDI), Careers, Communications and Evaluation teams. You will also work collaboratively with the wider engineering, education and STEM community as well as stakeholders funding our events and agencies supporting delivery. You ll plan, manage and implement the delivery of EngineeringUK events including establishing internal project teams and managing a schedule of project meetings, monitoring and reporting on progress, sourcing and liaising with venues to ensure a successful event. You will ensure that events have a smooth event booking/registration process and deliver events to time and on budget. You ll work with suppliers managing relationships and budgets and build and maintain positive relationships with all stakeholders. You ll work collaboratively with teams across the organisation such as communications, stakeholder management , evaluation, content development, our head of equity, diversity and inclusion and policy and public affairs colleagues, to name just a few! The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative . We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful . We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals About you Essential Skills / Competencies Proven event management experience, with ability to measure and monitor performance against deliverables Experience of managing external agencies, including contract management skills Excellent project management skills and ability to work within a matrix management approach Excellent communication, stakeholder management and relationship building skills. Strong attention to detail, ensuring that high levels of quality are achieved within deadlines and to budget. Experience of supporting digital projects associated with event delivery such as registration systems and exhibitor portals. Understanding of safeguarding and GDPR requirements Ability to think creatively and innovatively whilst working under pressure. Ability to work independently and flexibly within a rapidly changing environment Education / level of experience You will have at least 2 years event management experience EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated. The deadline for applications is 12:00 noon on Thursday 24 March 2026. Interviews Applications will be assessed against the requirements for the post as set out in the job description and in the about you section above. We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. We aim to notify candidates who have been shortlisted on Monday 30 March . If you have not heard from us after this date, please assume that you have not been successful. First interviews will be held week commencing 30 March 2026 . What can we offer you? Competitive salary 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week Competitive pension (10% employer contribution) Annual bonus opportunity Flexible working A vibrant office with terrace overlooking the Thames embankment and Tower Bridge Employee Assistance Programme Life Insurance (4 x salary) Cycle to Work Scheme Long term illness/incapacity insurance cover (permanent health insurance or PHI) Annual private health check for employees Discounted gym membership Yearly flu vaccination
Sky
Head of UX Research - Digital Experience
Sky Islington, London
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 07, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Expression of Interest - ISR Operations and Training Expert
QinetiQ Limited
Job Title: Inzpire - Expression of Interest - ISR Operations and Training Expert Location: UK-remote, United Kingdom - multiple, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world-class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next-generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. THE ROLE Due to the success and growth of Inzpire, we are seeking expressions of interest for an Aircrew Instructor to support the delivery of basic and intermediate operationally focussed ISR training to aircrew from the Belgian Défense Force. Your primary place of work will home based with a significant amount of time spent in mainland Belgium as required by the the remainder of your time working from other UK and European locations as required by the company. The role will be varied but you can expect up to 16-20 weeks of the year delivering overseas training for the customer. Develop and produce high quality training material as directed by the customers Training Needs Analysis to meet the overarching requirements needed for instant frontline impact. Train, coach and mentor current serving Belgian Défense personnel to become fully competent and capable Aircrew who can transition directly to frontline ISR operations. Operate as part of a joint Trials and Training Team to ensure Belgian Défense personnel plan and execute an effective ITEAP and generate the requisite report in collaboration with your Belgian Défense counterparts. Provide clear and considered operational advice to the customer on integrating platform capabilities, mission requirements, human factors considerations and feedback to OEM as required. Execute training both in the Simulator and in the Air as either an instructor or as exercise support to ensure the trainees receive the most value from their training experience. All travel and subsistence will be paid for by the company, and an overseas allowance is provided in line with UK government rates. THE PERSON We are seeking a highly experienced, suitably qualified and proactive individual with a 'can-do' attitude capable of working with minimal supervision in small teams who is not afraid to contribute their own suggestions and ideas. It is essential that candidates can seamlessly integrate into established teams who work and live together for periods of up to 10 weeks at a time. Candidates must possess exceptional communication skills, be highly organised and be willing to embrace the Inzpire work ethic of loyalty, dependability, flexibility and consistently delivering above and beyond our customer's expectations. Candidates must also be willing to work abroad, and in possession of a UK passport valid for a minimum of 12 months prior to any contract being awarded. The following experience and skills are required: Significant experience of operational ISR on a manned or unmanned platform as a sensor operator. Aircrew Instructor Qualified (B1 minimum) with experience in the ISR environment is a must. Security Clearence of SC minimum. The following experience and skills are desirable: Experience in the Outputs of a Training Needs Analysis and generating training content from them. Operational Test and Evaluation experience with Aircrew Evaluator Course considered an advantage. Central Flying School Experience also highly desirable. Familiarity with computer and simulation related hardware equipment. Unit Flying Standards is desirable. Familiarity with the 4 Ts planning process. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high-performing team, supporting the delivery of exceptional award-winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. We are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days paid holiday plus 8 days bank holidays per year. Uncapped leave scheme (upon successful completion of probation period). Company provided private medical and dental insurance. Company Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Company contributions into a group personal pension scheme. Business travel insurance. Funded role specific training and financial assistance with professional development. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme. EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Mar 06, 2026
Full time
Job Title: Inzpire - Expression of Interest - ISR Operations and Training Expert Location: UK-remote, United Kingdom - multiple, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world-class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next-generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. THE ROLE Due to the success and growth of Inzpire, we are seeking expressions of interest for an Aircrew Instructor to support the delivery of basic and intermediate operationally focussed ISR training to aircrew from the Belgian Défense Force. Your primary place of work will home based with a significant amount of time spent in mainland Belgium as required by the the remainder of your time working from other UK and European locations as required by the company. The role will be varied but you can expect up to 16-20 weeks of the year delivering overseas training for the customer. Develop and produce high quality training material as directed by the customers Training Needs Analysis to meet the overarching requirements needed for instant frontline impact. Train, coach and mentor current serving Belgian Défense personnel to become fully competent and capable Aircrew who can transition directly to frontline ISR operations. Operate as part of a joint Trials and Training Team to ensure Belgian Défense personnel plan and execute an effective ITEAP and generate the requisite report in collaboration with your Belgian Défense counterparts. Provide clear and considered operational advice to the customer on integrating platform capabilities, mission requirements, human factors considerations and feedback to OEM as required. Execute training both in the Simulator and in the Air as either an instructor or as exercise support to ensure the trainees receive the most value from their training experience. All travel and subsistence will be paid for by the company, and an overseas allowance is provided in line with UK government rates. THE PERSON We are seeking a highly experienced, suitably qualified and proactive individual with a 'can-do' attitude capable of working with minimal supervision in small teams who is not afraid to contribute their own suggestions and ideas. It is essential that candidates can seamlessly integrate into established teams who work and live together for periods of up to 10 weeks at a time. Candidates must possess exceptional communication skills, be highly organised and be willing to embrace the Inzpire work ethic of loyalty, dependability, flexibility and consistently delivering above and beyond our customer's expectations. Candidates must also be willing to work abroad, and in possession of a UK passport valid for a minimum of 12 months prior to any contract being awarded. The following experience and skills are required: Significant experience of operational ISR on a manned or unmanned platform as a sensor operator. Aircrew Instructor Qualified (B1 minimum) with experience in the ISR environment is a must. Security Clearence of SC minimum. The following experience and skills are desirable: Experience in the Outputs of a Training Needs Analysis and generating training content from them. Operational Test and Evaluation experience with Aircrew Evaluator Course considered an advantage. Central Flying School Experience also highly desirable. Familiarity with computer and simulation related hardware equipment. Unit Flying Standards is desirable. Familiarity with the 4 Ts planning process. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high-performing team, supporting the delivery of exceptional award-winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. We are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days paid holiday plus 8 days bank holidays per year. Uncapped leave scheme (upon successful completion of probation period). Company provided private medical and dental insurance. Company Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Company contributions into a group personal pension scheme. Business travel insurance. Funded role specific training and financial assistance with professional development. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme. EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Sky
Head of UX Research - Digital Experience
Sky
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Promotions & Content Scheduler
QVC, Inc.
Promotions & Content Scheduler page is loaded Promotions & Content Schedulerlocations: UK, West London, Chiswick: QVCtime type: Full timeposted on: Posted Todayjob requisition id: R81278Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. Your Opportunity, Your Team As the Promotions and Content Scheduler supporting QVC UK, and you will help shape our live TV and digital schedules, ensuring our programming is customer-centric, commercially effective, and aligned with our brand vision. Where You'll Work This role is hybrid and will require you to be onsite at our head office in Chiswick Park, West London 2 days a week. (onsite days are predetermined and standard across the company). What You'll Do You will support the creation, monitoring, and adjustment of programme schedules using data-driven insights to meet sales, margin, and inventory targets. You'll work closely with Buying, Planning, Category Merchandising, Digital Merchandising, and Commerce Platforms teams to ensure our programming decisions are both customer-focused and commercially sound. You will prepare and update live TV show schedules, proactively recommending changes to maximise sales and enhance the customer experience. You'll collaborate with the Events Planner to ensure our airtime is aligned with promotional calendars and business priorities. You will analyse sales and inventory data, providing recommendations to drive productivity and efficiency. What You'll Bring You will bring experience in merchandising, scheduling, or a related field, ideally within retail or media. You will have strong analytical skills with the ability to interpret data and make informed decisions. you have a keen interest in brands and product trends, with a commercial mindset. Disability Confident Scheme QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme ("DCS"). For any UK based roles, if you'd like to be considered under this scheme, please indicate this on the application form.Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance.If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screenWe're an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It's a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
Mar 06, 2026
Full time
Promotions & Content Scheduler page is loaded Promotions & Content Schedulerlocations: UK, West London, Chiswick: QVCtime type: Full timeposted on: Posted Todayjob requisition id: R81278Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. Your Opportunity, Your Team As the Promotions and Content Scheduler supporting QVC UK, and you will help shape our live TV and digital schedules, ensuring our programming is customer-centric, commercially effective, and aligned with our brand vision. Where You'll Work This role is hybrid and will require you to be onsite at our head office in Chiswick Park, West London 2 days a week. (onsite days are predetermined and standard across the company). What You'll Do You will support the creation, monitoring, and adjustment of programme schedules using data-driven insights to meet sales, margin, and inventory targets. You'll work closely with Buying, Planning, Category Merchandising, Digital Merchandising, and Commerce Platforms teams to ensure our programming decisions are both customer-focused and commercially sound. You will prepare and update live TV show schedules, proactively recommending changes to maximise sales and enhance the customer experience. You'll collaborate with the Events Planner to ensure our airtime is aligned with promotional calendars and business priorities. You will analyse sales and inventory data, providing recommendations to drive productivity and efficiency. What You'll Bring You will bring experience in merchandising, scheduling, or a related field, ideally within retail or media. You will have strong analytical skills with the ability to interpret data and make informed decisions. you have a keen interest in brands and product trends, with a commercial mindset. Disability Confident Scheme QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme ("DCS"). For any UK based roles, if you'd like to be considered under this scheme, please indicate this on the application form.Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance.If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screenWe're an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It's a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

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