Senior Security Engineer - 12 Months FTC Join Pay.UK as a Senior Security Engineer and help protect the systems that support everyday payments across the UK. This role provides an opportunity to put advanced security engineering skills to work in a setting where trust, reliability, and clear standards are valued every day. You'll work on security within the organisation that maintains and develops UK retail payment systems processing over 11 billion transactions worth over £10 trillion each year. We're looking for someone who enjoys practical security engineering, works well with others, and can help us build secure, reliable services. Accountabilities Design and implement security controls that protect payment systems, platforms and supporting infrastructure. Review system architectures and technical designs to identify security risks and define clear remediation actions. Carry out security testing and vulnerability analysis, then prioritise and track fixes with engineering and technology teams. Develop and maintain security standards, engineering patterns and technical documentation for secure delivery. Support incident investigation and response activities, including technical analysis, containment and follow-up actions. Collaborate with engineers, architects and operational teams to embed security requirements into delivery and change processes. Monitor security threats, control performance and technical risk, and recommend improvements based on evidence. Provide practical security guidance on cloud, infrastructure, application and access control decisions. Qualifications, Skills and Experience Practical experience designing and implementing security controls for infrastructure, applications and platforms. Knowledge of security architecture, vulnerability management, incident response, and security control implementation. Experience reviewing technical designs to identify security risks and define clear remediation actions. Experience securing cloud or hybrid environments, including selecting and implementing appropriate security controls. Experience producing technical documentation and working with cross-functional technology teams to deliver secure solutions. Pay.UK Behaviours At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours: Listen to Find Win-Wins - Empathy, Listening and Understanding Influence with Courage - Influence, Courage Go Horizontal First - Cross Boundary Collaboration Take Ownership - Self Development Opportunity Mindset - Initiative Simplify - Achievement Orientation Inclusivity At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. Who we are Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques - we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it's launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide. Benefits & additional information 12% Non-contributory pension Discretionary annual bonus 30 days annual leave (excluding bank holidays) Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc Employee assistance programme Cycle to Work Scheme Season ticket loan Annual fitness subsidy of up to £500 per annum Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week) Please note: Some of our benefits are only available to colleagues after meeting the requirements of the probationary period. Pay.UK employee benefits are not available to contractors and are only available to permanent and fixed-term employees.
Aug 26, 2026
Contractor
Senior Security Engineer - 12 Months FTC Join Pay.UK as a Senior Security Engineer and help protect the systems that support everyday payments across the UK. This role provides an opportunity to put advanced security engineering skills to work in a setting where trust, reliability, and clear standards are valued every day. You'll work on security within the organisation that maintains and develops UK retail payment systems processing over 11 billion transactions worth over £10 trillion each year. We're looking for someone who enjoys practical security engineering, works well with others, and can help us build secure, reliable services. Accountabilities Design and implement security controls that protect payment systems, platforms and supporting infrastructure. Review system architectures and technical designs to identify security risks and define clear remediation actions. Carry out security testing and vulnerability analysis, then prioritise and track fixes with engineering and technology teams. Develop and maintain security standards, engineering patterns and technical documentation for secure delivery. Support incident investigation and response activities, including technical analysis, containment and follow-up actions. Collaborate with engineers, architects and operational teams to embed security requirements into delivery and change processes. Monitor security threats, control performance and technical risk, and recommend improvements based on evidence. Provide practical security guidance on cloud, infrastructure, application and access control decisions. Qualifications, Skills and Experience Practical experience designing and implementing security controls for infrastructure, applications and platforms. Knowledge of security architecture, vulnerability management, incident response, and security control implementation. Experience reviewing technical designs to identify security risks and define clear remediation actions. Experience securing cloud or hybrid environments, including selecting and implementing appropriate security controls. Experience producing technical documentation and working with cross-functional technology teams to deliver secure solutions. Pay.UK Behaviours At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours: Listen to Find Win-Wins - Empathy, Listening and Understanding Influence with Courage - Influence, Courage Go Horizontal First - Cross Boundary Collaboration Take Ownership - Self Development Opportunity Mindset - Initiative Simplify - Achievement Orientation Inclusivity At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. Who we are Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques - we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it's launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide. Benefits & additional information 12% Non-contributory pension Discretionary annual bonus 30 days annual leave (excluding bank holidays) Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc Employee assistance programme Cycle to Work Scheme Season ticket loan Annual fitness subsidy of up to £500 per annum Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week) Please note: Some of our benefits are only available to colleagues after meeting the requirements of the probationary period. Pay.UK employee benefits are not available to contractors and are only available to permanent and fixed-term employees.
Lead Azure Databricks Platform Engineer / Architect Hands-on Platform Engineering Serverless FinOps POSIT/RStudio Migration 6 Month contract Inside IR35 - 500 a day London/Hybrid Role Purpose We are seeking a highly experienced, hands-on Azure Databricks Platform Engineer / Architect to enhance and optimise an enterprise Data Platform. The role combines architecture with direct implementation: the successful candidate must be able to configure, develop, troubleshoot and optimise Azure Databricks rather than operate only at design or governance level. The role is centred on three outcomes: enabling and optimising Databricks Serverless, strengthening FinOps and platform controls, and enhancing the Databricks Discovery Zone to support workloads currently delivered through POSIT/RStudio. Key Responsibilities 1. Databricks Serverless Enablement and Optimisation Assess existing workloads and determine suitability for Serverless, classic, job or interactive compute based on duration, utilisation, SLA, concurrency, performance and cost. Enable and configure Serverless for appropriate jobs, SQL workloads, notebooks, analytical processing and data pipelines. Establish workload-placement guidance, including when Serverless is not economical for predictable, heavy or continuously running workloads. Implement compute policies, autoscaling, quotas, budget controls and operational guardrails. Measure cost and performance outcomes, identify idle or oversized compute, and recommend optimisation actions. 2. FinOps and Enterprise Platform Controls Define and embed a practical FinOps operating model covering ownership, accountability, projects, environments, teams, applications and cost centres. Implement mandatory tagging and integrate validation into CI/CD so non-compliant resources are prevented from being provisioned. Provide granular cost attribution by workspace, project, application, workload, job and team/user where technically appropriate. Implement budget policies, thresholds, proactive alerts and usage reporting to prevent uncontrolled spend. Use platform usage and billing data to identify idle compute, inefficient workloads, unnecessary storage/data movement and cost anomalies. 3. Databricks Discovery Zone and POSIT/RStudio Migration Enhance the Databricks Discovery Zone to support migration from POSIT/RStudio Enable application deployment, secure API integrations, external data ingestion, LLM integration, scheduling, BI connectivity, local IDE-based development and operational reporting. Define reusable onboarding and migration patterns that reduce technology sprawl while improving security, supportability and delivery speed. 4. Data Engineering and Integration Design and build reliable ingestion and transformation pipelines using Python, PySpark, SQL and Delta Lake. Implement full and incremental ingestion, CDC where appropriate, schema evolution, reconciliation, error handling and data quality controls. Design reusable integration patterns for REST APIs, SaaS platforms, databases, files, object storage, document repositories, enterprise applications and public/external data providers. Implement secure authentication and credential handling for external and internal integrations. Build end-to-end data flows from source through governed ingestion and curated layers to BI, ML or application consumption. Required Hands-on Technical Skills Deep hands-on Azure Databricks implementation and troubleshooting Databricks Serverless and compute/workload optimisation Azure identity, networking, security, secrets, monitoring and private connectivity Databricks SQL, Delta Lake and performance optimisation Python, PySpark and SQL Jobs/workflows, incremental processing, CDC and data quality REST/API and external data integration patterns FinOps, cost attribution, tagging, budgets, monitoring and operational support Experience and Candidate Profile Significant experience delivering enterprise Azure Databricks platforms in production environments. Demonstrable ability to move between architecture, implementation, debugging and optimisation without depending entirely on specialist engineering teams. Strong understanding of platform security, data governance, operational support and controlled delivery in regulated or complex enterprises. Experience working collaboratively with data engineers, data scientists, architects, security teams, platform teams and business stakeholders. Clear communication skills and the ability to document standards, patterns, decisions and operational guidance. Highly Desirable but not Mandatory POSIT/RStudio migration or consolidation experience. Migration of analytical/data science workloads (convert and migrate R development/Libraries to Databricks). AI/ML, LLM integration, model lifecycle, RAG/vector retrieval or model-serving experience. Large-scale enterprise platform transformation and regulated-industry experience. Strong cost optimisation and FinOps delivery experience across Azure and Databricks.
Aug 26, 2026
Full time
Lead Azure Databricks Platform Engineer / Architect Hands-on Platform Engineering Serverless FinOps POSIT/RStudio Migration 6 Month contract Inside IR35 - 500 a day London/Hybrid Role Purpose We are seeking a highly experienced, hands-on Azure Databricks Platform Engineer / Architect to enhance and optimise an enterprise Data Platform. The role combines architecture with direct implementation: the successful candidate must be able to configure, develop, troubleshoot and optimise Azure Databricks rather than operate only at design or governance level. The role is centred on three outcomes: enabling and optimising Databricks Serverless, strengthening FinOps and platform controls, and enhancing the Databricks Discovery Zone to support workloads currently delivered through POSIT/RStudio. Key Responsibilities 1. Databricks Serverless Enablement and Optimisation Assess existing workloads and determine suitability for Serverless, classic, job or interactive compute based on duration, utilisation, SLA, concurrency, performance and cost. Enable and configure Serverless for appropriate jobs, SQL workloads, notebooks, analytical processing and data pipelines. Establish workload-placement guidance, including when Serverless is not economical for predictable, heavy or continuously running workloads. Implement compute policies, autoscaling, quotas, budget controls and operational guardrails. Measure cost and performance outcomes, identify idle or oversized compute, and recommend optimisation actions. 2. FinOps and Enterprise Platform Controls Define and embed a practical FinOps operating model covering ownership, accountability, projects, environments, teams, applications and cost centres. Implement mandatory tagging and integrate validation into CI/CD so non-compliant resources are prevented from being provisioned. Provide granular cost attribution by workspace, project, application, workload, job and team/user where technically appropriate. Implement budget policies, thresholds, proactive alerts and usage reporting to prevent uncontrolled spend. Use platform usage and billing data to identify idle compute, inefficient workloads, unnecessary storage/data movement and cost anomalies. 3. Databricks Discovery Zone and POSIT/RStudio Migration Enhance the Databricks Discovery Zone to support migration from POSIT/RStudio Enable application deployment, secure API integrations, external data ingestion, LLM integration, scheduling, BI connectivity, local IDE-based development and operational reporting. Define reusable onboarding and migration patterns that reduce technology sprawl while improving security, supportability and delivery speed. 4. Data Engineering and Integration Design and build reliable ingestion and transformation pipelines using Python, PySpark, SQL and Delta Lake. Implement full and incremental ingestion, CDC where appropriate, schema evolution, reconciliation, error handling and data quality controls. Design reusable integration patterns for REST APIs, SaaS platforms, databases, files, object storage, document repositories, enterprise applications and public/external data providers. Implement secure authentication and credential handling for external and internal integrations. Build end-to-end data flows from source through governed ingestion and curated layers to BI, ML or application consumption. Required Hands-on Technical Skills Deep hands-on Azure Databricks implementation and troubleshooting Databricks Serverless and compute/workload optimisation Azure identity, networking, security, secrets, monitoring and private connectivity Databricks SQL, Delta Lake and performance optimisation Python, PySpark and SQL Jobs/workflows, incremental processing, CDC and data quality REST/API and external data integration patterns FinOps, cost attribution, tagging, budgets, monitoring and operational support Experience and Candidate Profile Significant experience delivering enterprise Azure Databricks platforms in production environments. Demonstrable ability to move between architecture, implementation, debugging and optimisation without depending entirely on specialist engineering teams. Strong understanding of platform security, data governance, operational support and controlled delivery in regulated or complex enterprises. Experience working collaboratively with data engineers, data scientists, architects, security teams, platform teams and business stakeholders. Clear communication skills and the ability to document standards, patterns, decisions and operational guidance. Highly Desirable but not Mandatory POSIT/RStudio migration or consolidation experience. Migration of analytical/data science workloads (convert and migrate R development/Libraries to Databricks). AI/ML, LLM integration, model lifecycle, RAG/vector retrieval or model-serving experience. Large-scale enterprise platform transformation and regulated-industry experience. Strong cost optimisation and FinOps delivery experience across Azure and Databricks.
Experience (In Years) 9-12 Job Location London, United Kingdom Job Description EXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit . Role:Technical Engagement Manager Location: Halifax or London, United Kingdom (Hybrid working and travel to Halifax at least twice a month if UK-based) We are open to offering a Permanent position, however this role requires an immediate start We are seeking an experienced Engagement Manager to lead a strategic data modernisation engagement for a large financial services client. The individual will be accountable for the overall client relationship, delivery governance, stakeholder management, and successful execution of a large-scale data migration programme involving approximately 40 onsite and offshore resources. The ideal candidate will have a strong background in managing enterprise-scale Data Migration, Data Transformation, Data Warehousing, and Cloud Modernisation programmes, preferably involving the migration of legacy SAS-based platforms to Google Cloud Platform (GCP) using modern data engineering frameworks. This role requires a blend of executive stakeholder management, programme leadership, commercial oversight, delivery excellence, and technical understanding of large-scale data transformation initiatives. As part of your duties, you will be responsible for: Client Engagement & Relationship Management Act as the primary engagement lead Build and maintain strong relationships with senior business and technology stakeholders. Serve as the trusted advisor for programme strategy, delivery approach, risk mitigation, and transformation roadmap. Facilitate executive governance meetings, steering committees, and stakeholder reviews. Drive customer satisfaction and identify opportunities for account growth and value realization. Programme & Delivery Leadership Lead end-to-end delivery of large-scale data migration and modernisation programmes. Manage a multidisciplinary team of approximately 40 resources across onsite and offshore locations. Ensure delivery milestones, schedules, budgets, and quality objectives are achieved. Establish programme governance, reporting frameworks, KPIs, and risk management processes. Coordinate with business, architecture, engineering, testing, DevOps, and operational teams. Data Migration & Modernisation Oversight Drive migration of legacy data assets and reporting platforms to modern cloud ecosystems. Oversee migration planning, data validation, reconciliation, testing, and cutover activities. Ensure compliance with regulatory, security, and data governance requirements. Provide leadership in data architecture, data quality, and transformation strategy. Manage programme budgets, forecasts, resource planning, and utilisation. Track and report financial performance, risks, and delivery health.Support contract management, change requests, and scope management activities. Ensure effective offshore-onshore collaboration and productivity. Lead, mentor, and develop delivery managers, architects, and engineering teams. Drive continuous improvement, innovation, and operational excellence across teams. 16+ years of overall IT experience with at least 5+ years in client-facing engagement or programme management roles. Proven experience managing large-scale Data Migration and Data Modernisation programmes. Experience leading delivery teams of 30+ resources across global locations. Strong experience working with banking, financial services, or insurance organizations. Demonstrated success managing complex stakeholder environments and executive-level interactions. Experience with cloud migration initiatives and enterprise data platforms Preferred Experience Experience leading SAS Modernisation or SAS-to-Cloud Migration programmes. Experience with migration to Google Cloud Platform (GCP). Familiarity with modern data engineering technologies including: DBT BigQuery Dataflow Composer/Airflow Python SQL ETL/ELT frameworks Experience in banking environments, particularly risk, finance, regulatory, or customer data domains. Understanding of data governance, metadata management, data quality, and regulatory compliance. Qualifications and experience we consider to be essential for the role: As part of a leading global Data and AI company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
Aug 26, 2026
Full time
Experience (In Years) 9-12 Job Location London, United Kingdom Job Description EXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit . Role:Technical Engagement Manager Location: Halifax or London, United Kingdom (Hybrid working and travel to Halifax at least twice a month if UK-based) We are open to offering a Permanent position, however this role requires an immediate start We are seeking an experienced Engagement Manager to lead a strategic data modernisation engagement for a large financial services client. The individual will be accountable for the overall client relationship, delivery governance, stakeholder management, and successful execution of a large-scale data migration programme involving approximately 40 onsite and offshore resources. The ideal candidate will have a strong background in managing enterprise-scale Data Migration, Data Transformation, Data Warehousing, and Cloud Modernisation programmes, preferably involving the migration of legacy SAS-based platforms to Google Cloud Platform (GCP) using modern data engineering frameworks. This role requires a blend of executive stakeholder management, programme leadership, commercial oversight, delivery excellence, and technical understanding of large-scale data transformation initiatives. As part of your duties, you will be responsible for: Client Engagement & Relationship Management Act as the primary engagement lead Build and maintain strong relationships with senior business and technology stakeholders. Serve as the trusted advisor for programme strategy, delivery approach, risk mitigation, and transformation roadmap. Facilitate executive governance meetings, steering committees, and stakeholder reviews. Drive customer satisfaction and identify opportunities for account growth and value realization. Programme & Delivery Leadership Lead end-to-end delivery of large-scale data migration and modernisation programmes. Manage a multidisciplinary team of approximately 40 resources across onsite and offshore locations. Ensure delivery milestones, schedules, budgets, and quality objectives are achieved. Establish programme governance, reporting frameworks, KPIs, and risk management processes. Coordinate with business, architecture, engineering, testing, DevOps, and operational teams. Data Migration & Modernisation Oversight Drive migration of legacy data assets and reporting platforms to modern cloud ecosystems. Oversee migration planning, data validation, reconciliation, testing, and cutover activities. Ensure compliance with regulatory, security, and data governance requirements. Provide leadership in data architecture, data quality, and transformation strategy. Manage programme budgets, forecasts, resource planning, and utilisation. Track and report financial performance, risks, and delivery health.Support contract management, change requests, and scope management activities. Ensure effective offshore-onshore collaboration and productivity. Lead, mentor, and develop delivery managers, architects, and engineering teams. Drive continuous improvement, innovation, and operational excellence across teams. 16+ years of overall IT experience with at least 5+ years in client-facing engagement or programme management roles. Proven experience managing large-scale Data Migration and Data Modernisation programmes. Experience leading delivery teams of 30+ resources across global locations. Strong experience working with banking, financial services, or insurance organizations. Demonstrated success managing complex stakeholder environments and executive-level interactions. Experience with cloud migration initiatives and enterprise data platforms Preferred Experience Experience leading SAS Modernisation or SAS-to-Cloud Migration programmes. Experience with migration to Google Cloud Platform (GCP). Familiarity with modern data engineering technologies including: DBT BigQuery Dataflow Composer/Airflow Python SQL ETL/ELT frameworks Experience in banking environments, particularly risk, finance, regulatory, or customer data domains. Understanding of data governance, metadata management, data quality, and regulatory compliance. Qualifications and experience we consider to be essential for the role: As part of a leading global Data and AI company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. At HMRC, we are already one of the most digital organisations in the UK. We have one of the largest data sources, and we're creating a world-class IT function. HMRC is building a modern, digital tax administration. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating at this level isn't for everyone, but those ready for the challenge will find unique opportunities to work with advanced technologies and create lasting impact. Chief Digital and Information Office (CDIO) set the technology direction for HMRC and deliver the high-level design for all IT solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics to the administration of Customs and Excise duties. This is an exciting role as a key member of the delivery team, collaborating with partners throughout the full delivery lifecycle to ensure delivery and support of highest-quality software products. Our developers work closely with business analysts, testers and product owners within a truly collaborative environment. Job description As a Senior Java Developer within the Java Development Guild in CDIO Borders & Trade, you will be responsible for leading the design and development of clean, secure code following a test-driven approach, as well as maintenance and continuous improvement of Java-based services and applications across both legacy and modern platforms. This role spans the full service lifecycle, from greenfield development and service transition to support and enhancement of live services, security updates and defect resolution. It also provides senior-level technical leadership across projects and live support work, acting as a system subject matter expert and as an Intelligent Client on internal and supplier-led deliveries. In addition to hands-on development responsibilities, the Senior Java Developer plays a key role in setting technical direction, upholding engineering standards, mentoring and line managing junior developers, and ensuring services are secure, robust, supportable and aligned to business needs. Person specification The Senior Java Developer role requires a strong combination of advanced technical expertise, leadership capability, service support knowledge and stakeholder management skills. This role will suit an experienced Java Developer who is proactive and self-driven, able to anticipate risks and opportunities, take ownership of outcomes, and drive progress while maintaining high standards for quality, security and operational performance. Proactive and self-driven: spots issues early, initiates improvements, and follows through without needing close supervision. Strategic thinker with strong technical judgement: able to balance delivery speed, risk, cost and long-term maintainability. Coaching mindset: mentors more junior engineers and promotes knowledge sharing. Quality and security focused: advocates for clean code, test-driven development, secure-by-design principles and strong assurance practices. Collaborative communicator: works effectively with product, architecture, operations and delivery partners, translating between technical and non-technical audiences. Resilient under pressure: acts as a calm escalation point during incidents and high-risk decisions, staying focused on outcomes and learning. Key responsibilities The key responsibilities of the Senior Java Developer role across design, development, maintenance and support of complex full stack Java applications and services include: Designing secure, scalable, resilient and supportable solutions with strong engineering controls and practices. Writing, reviewing, and assuring clean, reusable, testable and secure code, using TDD and quality-focused development practices. Supporting systems integration, interface design and testing across multiple systems and environments. Supporting live services through a combination of normal, and out of hours support. Working on incident resolution, bug fixing, security updates, service improvements, diagnosing integration issues across a complex landscape. Leading or contributing to code reviews, design reviews, technical assurance and development governance and ensuring development and support activity is documented and delivered in line with agreed governance, standards, controls and policies. Acting as a technical Subject Matter Expert and collaborating with architects, business analysts, testers, delivery managers, product owners and other disciplines throughout the delivery lifecycle. Providing Intelligent Client capability on supplier-led and mixed-delivery projects, ensuring alignment with HMRC standards, quality and security requirements. This includes managing knowledge transfer from suppliers and contractors into internal teams. Continuous improvement of engineering practices, tools, processes, standards and service robustness. Guild Leadership including Recruitment (workforce planning and training needs) and Staff development (Mentoring, coaching and line managing junior developers, supporting wider capability growth.) Additionally, the post holder will work normal office hours though may be required to occasionally work outside of normal working hours (for example to support software releases). The post holder will be required to form part of a 24/7 on-call Rota involving out of hours remote support. Essential Criteria Significant experience designing, developing, supporting and maintaining complex Java-based services and applications across both legacy and modern technology stacks in complex environments. Strong experience building APIs, microservices and integrated services using Java, REST, Spring Boot/Cloud, Redis, Hibernate, with experience of Kubernetes and Docker, messaging technologies such as JMS, Kafka or RabbitMQ, and cloud-native platforms including AWS, S3, EKS. Experience using modern CI/CD tooling (e.g. Java IDEs, Maven, Git, GitLab CI, Artifactory, Jenkins) and databases (incl. MySQL and Oracle,) with the ability to write and support SQL, PL/SQL, triggers and stored procedures. Strong experience leading full stack development in a team environment including; technical leadership through software engineering best practices (e.g. containerisation, microservice design patterns, Agile, TDD, CI/CD, code quality, maintainability and secure development), setting direction, conducting reviews and assuring quality. Experience supporting and improving live services, including fault diagnosis, bug fixing, operational support. Strong understanding of system integration, interface design, and integration testing. Strong analytical and problem-solving skills, with a logical and organised approach to delivery, and the ability to communicate complex technical concepts clearly to technical and non-technical audiences. Experience mentoring, coaching or line managing others, including supporting the development of junior staff. Ability to work effectively across multidisciplinary teams and supplier environments while maintaining internal standards and controls. Desirable Criteria Awareness of cloud service models, cloud-native architecture and infrastructure-as-code practices. Working knowledge of Linux or other Unix-like operating systems. Understanding of Behaviour Driven Development, user-centred design and service delivery principles. Experience with JavaScript or TypeScript UI development, including React and Single Sign-On integrations. Experience working on large-scale government, public sector or regulated services where security, resilience and auditability are important. Awareness of how generative AI tools can support software engineering practices, including development, testing, documentation or code quality activities. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. At HMRC, we are already one of the most digital organisations in the UK. We have one of the largest data sources, and we're creating a world-class IT function. HMRC is building a modern, digital tax administration. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating at this level isn't for everyone, but those ready for the challenge will find unique opportunities to work with advanced technologies and create lasting impact. Chief Digital and Information Office (CDIO) set the technology direction for HMRC and deliver the high-level design for all IT solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics to the administration of Customs and Excise duties. This is an exciting role as a key member of the delivery team, collaborating with partners throughout the full delivery lifecycle to ensure delivery and support of highest-quality software products. Our developers work closely with business analysts, testers and product owners within a truly collaborative environment. Job description As a Senior Java Developer within the Java Development Guild in CDIO Borders & Trade, you will be responsible for leading the design and development of clean, secure code following a test-driven approach, as well as maintenance and continuous improvement of Java-based services and applications across both legacy and modern platforms. This role spans the full service lifecycle, from greenfield development and service transition to support and enhancement of live services, security updates and defect resolution. It also provides senior-level technical leadership across projects and live support work, acting as a system subject matter expert and as an Intelligent Client on internal and supplier-led deliveries. In addition to hands-on development responsibilities, the Senior Java Developer plays a key role in setting technical direction, upholding engineering standards, mentoring and line managing junior developers, and ensuring services are secure, robust, supportable and aligned to business needs. Person specification The Senior Java Developer role requires a strong combination of advanced technical expertise, leadership capability, service support knowledge and stakeholder management skills. This role will suit an experienced Java Developer who is proactive and self-driven, able to anticipate risks and opportunities, take ownership of outcomes, and drive progress while maintaining high standards for quality, security and operational performance. Proactive and self-driven: spots issues early, initiates improvements, and follows through without needing close supervision. Strategic thinker with strong technical judgement: able to balance delivery speed, risk, cost and long-term maintainability. Coaching mindset: mentors more junior engineers and promotes knowledge sharing. Quality and security focused: advocates for clean code, test-driven development, secure-by-design principles and strong assurance practices. Collaborative communicator: works effectively with product, architecture, operations and delivery partners, translating between technical and non-technical audiences. Resilient under pressure: acts as a calm escalation point during incidents and high-risk decisions, staying focused on outcomes and learning. Key responsibilities The key responsibilities of the Senior Java Developer role across design, development, maintenance and support of complex full stack Java applications and services include: Designing secure, scalable, resilient and supportable solutions with strong engineering controls and practices. Writing, reviewing, and assuring clean, reusable, testable and secure code, using TDD and quality-focused development practices. Supporting systems integration, interface design and testing across multiple systems and environments. Supporting live services through a combination of normal, and out of hours support. Working on incident resolution, bug fixing, security updates, service improvements, diagnosing integration issues across a complex landscape. Leading or contributing to code reviews, design reviews, technical assurance and development governance and ensuring development and support activity is documented and delivered in line with agreed governance, standards, controls and policies. Acting as a technical Subject Matter Expert and collaborating with architects, business analysts, testers, delivery managers, product owners and other disciplines throughout the delivery lifecycle. Providing Intelligent Client capability on supplier-led and mixed-delivery projects, ensuring alignment with HMRC standards, quality and security requirements. This includes managing knowledge transfer from suppliers and contractors into internal teams. Continuous improvement of engineering practices, tools, processes, standards and service robustness. Guild Leadership including Recruitment (workforce planning and training needs) and Staff development (Mentoring, coaching and line managing junior developers, supporting wider capability growth.) Additionally, the post holder will work normal office hours though may be required to occasionally work outside of normal working hours (for example to support software releases). The post holder will be required to form part of a 24/7 on-call Rota involving out of hours remote support. Essential Criteria Significant experience designing, developing, supporting and maintaining complex Java-based services and applications across both legacy and modern technology stacks in complex environments. Strong experience building APIs, microservices and integrated services using Java, REST, Spring Boot/Cloud, Redis, Hibernate, with experience of Kubernetes and Docker, messaging technologies such as JMS, Kafka or RabbitMQ, and cloud-native platforms including AWS, S3, EKS. Experience using modern CI/CD tooling (e.g. Java IDEs, Maven, Git, GitLab CI, Artifactory, Jenkins) and databases (incl. MySQL and Oracle,) with the ability to write and support SQL, PL/SQL, triggers and stored procedures. Strong experience leading full stack development in a team environment including; technical leadership through software engineering best practices (e.g. containerisation, microservice design patterns, Agile, TDD, CI/CD, code quality, maintainability and secure development), setting direction, conducting reviews and assuring quality. Experience supporting and improving live services, including fault diagnosis, bug fixing, operational support. Strong understanding of system integration, interface design, and integration testing. Strong analytical and problem-solving skills, with a logical and organised approach to delivery, and the ability to communicate complex technical concepts clearly to technical and non-technical audiences. Experience mentoring, coaching or line managing others, including supporting the development of junior staff. Ability to work effectively across multidisciplinary teams and supplier environments while maintaining internal standards and controls. Desirable Criteria Awareness of cloud service models, cloud-native architecture and infrastructure-as-code practices. Working knowledge of Linux or other Unix-like operating systems. Understanding of Behaviour Driven Development, user-centred design and service delivery principles. Experience with JavaScript or TypeScript UI development, including React and Single Sign-On integrations. Experience working on large-scale government, public sector or regulated services where security, resilience and auditability are important. Awareness of how generative AI tools can support software engineering practices, including development, testing, documentation or code quality activities. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures . click apply for full job details
Company Description We're You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you've come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we're shaping the future of fintech - and we're just getting started. We're looking for a proactive and operationally-minded Global People Operations Manager to help shape the future of People Operations at This role sits at the centre of our global People function, connecting people strategy, regional requirements and technology to ensure our operations are scalable, compliant and deliver a seamless employee experience. You'll work across every part of the People organisation, partnering with Regional People Directors, People Partners, Process Architects & Knowledge Leads, and People Technology to transform complex operational challenges into simple, effective solutions. From driving AI adoption and operational automation, to leading global audits, business continuity planning and the evolution of our People Service Desk, you'll play a key role in modernising how we operate while ensuring strong governance, security and compliance. If you enjoy improving processes, influencing stakeholders and building operational excellence at scale, this is an opportunity to make a meaningful impact across a global organisation. Key Responsibilities Future of People Operations & Operational Excellence Champion an AI-first and automation-first approach to People Operations, embedding scalable, efficient ways of working that improve both the employee and People team experience. Drive adoption of 's AI ecosystem, including Glean, Gemini, ChatGPT and Claude, helping colleagues build confidence and capability in using AI to improve productivity. Partner with our Knowledge managers on our People Operations knowledge strategy, ensuring processes, guidance and operational content are maintained and surfaced through Glean to enable a best-in-class self-service experience. Strategic Operations, Risk & Compliance Lead People Business Continuity Planning (BCP), ensuring robust plans are in place to support critical People operations during business disruption. Own the end-to-end audit process for the People function, partnering with internal and external auditors, coordinating evidence, tracking actions and ensuring timely remediation. Govern access management across People Technology platforms. Maintain a least-privilege approach through regular access reviews and approval processes. Represent relevant Checkout entities within quarterly Risk Committee meetings, preparing accurate reporting, risk assessments and supporting documentation for Board review. Partner with Regional People Directors to operationalise changes arising from employment law or regulatory updates, ensuring systems and processes remain aligned while compliance ownership remains within the regions. Process Design & Technology Own the ongoing development of the People Service Desk (JSM), using operational data and employee insights to improve service delivery, reduce friction and increase self-service. Partner with People Leadership and People Technology to maintain a balanced roadmap, ensuring initiatives are delivered while continually identifying opportunities to leverage automation and emerging technologies. Partner with People Technology to monitor roadmap delivery, communicate progress and ensure priorities remain aligned with business needs. Act as the operational bridge between Process Architects and regional People teams, consolidating global requirements while ensuring regional differences are appropriately reflected in solution design. Content & Policy Governance Lead the governance of People policies, ensuring they are clear, informative, well-structured, and reflective of both 's values and the needs of our employees. Ensure all policies remain compliant with applicable global and local employment laws, regulatory requirements, and evolving legislative changes, while maintaining consistency across regions where appropriate. Partner with the Global Content Manager to maintain a consistent global policy framework, ensuring regional variations are accurately reflected where required. Support the governance of operational content through standardised templates, structured review cycles and ongoing policy maintenance. Program Leadership Lead key operational programmes throughout the year, including the annual policy review cycle, Annual Leave Cash Out & Carry Over and the employee on-call process. Work closely with People Partners and COEs to identify operational pain points, translating business needs into clear requirements and prioritised roadmap initiatives to improve global processes. About You You'll thrive in this role if you're someone who enjoys solving operational problems, bringing structure to complexity and working across multiple teams to deliver meaningful change. What you'll bring to the role Experience in People Operations within a fast-paced, global or regulated environment. A passion for operational excellence, with a natural curiosity for improving processes through technology, automation and AI. Strong analytical skills, using operational data, audit findings and service metrics to identify trends and drive continuous improvement. Excellent stakeholder management skills, with the ability to build trusted relationships across technical, operational and business teams. A solid understanding of governance, risk management, data privacy and access control principles. Practical knowledge of employment legislation (particularly within the UK) and experience translating regulatory change into operational processes. A builder's mindset, you look beyond today's process to design scalable solutions that will continue to work as the business grows. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at , follow us on LinkedIn and Instagram
Aug 26, 2026
Full time
Company Description We're You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you've come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we're shaping the future of fintech - and we're just getting started. We're looking for a proactive and operationally-minded Global People Operations Manager to help shape the future of People Operations at This role sits at the centre of our global People function, connecting people strategy, regional requirements and technology to ensure our operations are scalable, compliant and deliver a seamless employee experience. You'll work across every part of the People organisation, partnering with Regional People Directors, People Partners, Process Architects & Knowledge Leads, and People Technology to transform complex operational challenges into simple, effective solutions. From driving AI adoption and operational automation, to leading global audits, business continuity planning and the evolution of our People Service Desk, you'll play a key role in modernising how we operate while ensuring strong governance, security and compliance. If you enjoy improving processes, influencing stakeholders and building operational excellence at scale, this is an opportunity to make a meaningful impact across a global organisation. Key Responsibilities Future of People Operations & Operational Excellence Champion an AI-first and automation-first approach to People Operations, embedding scalable, efficient ways of working that improve both the employee and People team experience. Drive adoption of 's AI ecosystem, including Glean, Gemini, ChatGPT and Claude, helping colleagues build confidence and capability in using AI to improve productivity. Partner with our Knowledge managers on our People Operations knowledge strategy, ensuring processes, guidance and operational content are maintained and surfaced through Glean to enable a best-in-class self-service experience. Strategic Operations, Risk & Compliance Lead People Business Continuity Planning (BCP), ensuring robust plans are in place to support critical People operations during business disruption. Own the end-to-end audit process for the People function, partnering with internal and external auditors, coordinating evidence, tracking actions and ensuring timely remediation. Govern access management across People Technology platforms. Maintain a least-privilege approach through regular access reviews and approval processes. Represent relevant Checkout entities within quarterly Risk Committee meetings, preparing accurate reporting, risk assessments and supporting documentation for Board review. Partner with Regional People Directors to operationalise changes arising from employment law or regulatory updates, ensuring systems and processes remain aligned while compliance ownership remains within the regions. Process Design & Technology Own the ongoing development of the People Service Desk (JSM), using operational data and employee insights to improve service delivery, reduce friction and increase self-service. Partner with People Leadership and People Technology to maintain a balanced roadmap, ensuring initiatives are delivered while continually identifying opportunities to leverage automation and emerging technologies. Partner with People Technology to monitor roadmap delivery, communicate progress and ensure priorities remain aligned with business needs. Act as the operational bridge between Process Architects and regional People teams, consolidating global requirements while ensuring regional differences are appropriately reflected in solution design. Content & Policy Governance Lead the governance of People policies, ensuring they are clear, informative, well-structured, and reflective of both 's values and the needs of our employees. Ensure all policies remain compliant with applicable global and local employment laws, regulatory requirements, and evolving legislative changes, while maintaining consistency across regions where appropriate. Partner with the Global Content Manager to maintain a consistent global policy framework, ensuring regional variations are accurately reflected where required. Support the governance of operational content through standardised templates, structured review cycles and ongoing policy maintenance. Program Leadership Lead key operational programmes throughout the year, including the annual policy review cycle, Annual Leave Cash Out & Carry Over and the employee on-call process. Work closely with People Partners and COEs to identify operational pain points, translating business needs into clear requirements and prioritised roadmap initiatives to improve global processes. About You You'll thrive in this role if you're someone who enjoys solving operational problems, bringing structure to complexity and working across multiple teams to deliver meaningful change. What you'll bring to the role Experience in People Operations within a fast-paced, global or regulated environment. A passion for operational excellence, with a natural curiosity for improving processes through technology, automation and AI. Strong analytical skills, using operational data, audit findings and service metrics to identify trends and drive continuous improvement. Excellent stakeholder management skills, with the ability to build trusted relationships across technical, operational and business teams. A solid understanding of governance, risk management, data privacy and access control principles. Practical knowledge of employment legislation (particularly within the UK) and experience translating regulatory change into operational processes. A builder's mindset, you look beyond today's process to design scalable solutions that will continue to work as the business grows. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at , follow us on LinkedIn and Instagram
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Aug 26, 2026
Full time
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Company Description We're You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you've come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we're shaping the future of fintech - and we're just getting started. We're looking for a proactive and operationally-minded Global People Operations Manager to help shape the future of People Operations at This role sits at the centre of our global People function, connecting people strategy, regional requirements and technology to ensure our operations are scalable, compliant and deliver a seamless employee experience. You'll work across every part of the People organisation, partnering with Regional People Directors, People Partners, Process Architects & Knowledge Leads, and People Technology to transform complex operational challenges into simple, effective solutions. From driving AI adoption and operational automation, to leading global audits, business continuity planning and the evolution of our People Service Desk, you'll play a key role in modernising how we operate while ensuring strong governance, security and compliance. If you enjoy improving processes, influencing stakeholders and building operational excellence at scale, this is an opportunity to make a meaningful impact across a global organisation. Key Responsibilities Future of People Operations & Operational Excellence Champion an AI-first and automation-first approach to People Operations, embedding scalable, efficient ways of working that improve both the employee and People team experience. Drive adoption of 's AI ecosystem, including Glean, Gemini, ChatGPT and Claude, helping colleagues build confidence and capability in using AI to improve productivity. Partner with our Knowledge managers on our People Operations knowledge strategy, ensuring processes, guidance and operational content are maintained and surfaced through Glean to enable a best-in-class self-service experience. Strategic Operations, Risk & Compliance Lead People Business Continuity Planning (BCP), ensuring robust plans are in place to support critical People operations during business disruption. Own the end-to-end audit process for the People function, partnering with internal and external auditors, coordinating evidence, tracking actions and ensuring timely remediation. Govern access management across People Technology platforms. Maintain a least-privilege approach through regular access reviews and approval processes. Represent relevant Checkout entities within quarterly Risk Committee meetings, preparing accurate reporting, risk assessments and supporting documentation for Board review. Partner with Regional People Directors to operationalise changes arising from employment law or regulatory updates, ensuring systems and processes remain aligned while compliance ownership remains within the regions. Process Design & Technology Own the ongoing development of the People Service Desk (JSM), using operational data and employee insights to improve service delivery, reduce friction and increase self-service. Partner with People Leadership and People Technology to maintain a balanced roadmap, ensuring initiatives are delivered while continually identifying opportunities to leverage automation and emerging technologies. Partner with People Technology to monitor roadmap delivery, communicate progress and ensure priorities remain aligned with business needs. Act as the operational bridge between Process Architects and regional People teams, consolidating global requirements while ensuring regional differences are appropriately reflected in solution design. Content & Policy Governance Lead the governance of People policies, ensuring they are clear, informative, well-structured, and reflective of both 's values and the needs of our employees. Ensure all policies remain compliant with applicable global and local employment laws, regulatory requirements, and evolving legislative changes, while maintaining consistency across regions where appropriate. Partner with the Global Content Manager to maintain a consistent global policy framework, ensuring regional variations are accurately reflected where required. Support the governance of operational content through standardised templates, structured review cycles and ongoing policy maintenance. Program Leadership Lead key operational programmes throughout the year, including the annual policy review cycle, Annual Leave Cash Out & Carry Over and the employee on-call process. Work closely with People Partners and COEs to identify operational pain points, translating business needs into clear requirements and prioritised roadmap initiatives to improve global processes. About You You'll thrive in this role if you're someone who enjoys solving operational problems, bringing structure to complexity and working across multiple teams to deliver meaningful change. What you'll bring to the role Experience in People Operations within a fast-paced, global or regulated environment. A passion for operational excellence, with a natural curiosity for improving processes through technology, automation and AI. Strong analytical skills, using operational data, audit findings and service metrics to identify trends and drive continuous improvement. Excellent stakeholder management skills, with the ability to build trusted relationships across technical, operational and business teams. A solid understanding of governance, risk management, data privacy and access control principles. Practical knowledge of employment legislation (particularly within the UK) and experience translating regulatory change into operational processes. A builder's mindset, you look beyond today's process to design scalable solutions that will continue to work as the business grows. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at , follow us on LinkedIn and Instagram Find Jobs in United Kingdom on Arbeitnow
Aug 26, 2026
Full time
Company Description We're You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you've come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we're shaping the future of fintech - and we're just getting started. We're looking for a proactive and operationally-minded Global People Operations Manager to help shape the future of People Operations at This role sits at the centre of our global People function, connecting people strategy, regional requirements and technology to ensure our operations are scalable, compliant and deliver a seamless employee experience. You'll work across every part of the People organisation, partnering with Regional People Directors, People Partners, Process Architects & Knowledge Leads, and People Technology to transform complex operational challenges into simple, effective solutions. From driving AI adoption and operational automation, to leading global audits, business continuity planning and the evolution of our People Service Desk, you'll play a key role in modernising how we operate while ensuring strong governance, security and compliance. If you enjoy improving processes, influencing stakeholders and building operational excellence at scale, this is an opportunity to make a meaningful impact across a global organisation. Key Responsibilities Future of People Operations & Operational Excellence Champion an AI-first and automation-first approach to People Operations, embedding scalable, efficient ways of working that improve both the employee and People team experience. Drive adoption of 's AI ecosystem, including Glean, Gemini, ChatGPT and Claude, helping colleagues build confidence and capability in using AI to improve productivity. Partner with our Knowledge managers on our People Operations knowledge strategy, ensuring processes, guidance and operational content are maintained and surfaced through Glean to enable a best-in-class self-service experience. Strategic Operations, Risk & Compliance Lead People Business Continuity Planning (BCP), ensuring robust plans are in place to support critical People operations during business disruption. Own the end-to-end audit process for the People function, partnering with internal and external auditors, coordinating evidence, tracking actions and ensuring timely remediation. Govern access management across People Technology platforms. Maintain a least-privilege approach through regular access reviews and approval processes. Represent relevant Checkout entities within quarterly Risk Committee meetings, preparing accurate reporting, risk assessments and supporting documentation for Board review. Partner with Regional People Directors to operationalise changes arising from employment law or regulatory updates, ensuring systems and processes remain aligned while compliance ownership remains within the regions. Process Design & Technology Own the ongoing development of the People Service Desk (JSM), using operational data and employee insights to improve service delivery, reduce friction and increase self-service. Partner with People Leadership and People Technology to maintain a balanced roadmap, ensuring initiatives are delivered while continually identifying opportunities to leverage automation and emerging technologies. Partner with People Technology to monitor roadmap delivery, communicate progress and ensure priorities remain aligned with business needs. Act as the operational bridge between Process Architects and regional People teams, consolidating global requirements while ensuring regional differences are appropriately reflected in solution design. Content & Policy Governance Lead the governance of People policies, ensuring they are clear, informative, well-structured, and reflective of both 's values and the needs of our employees. Ensure all policies remain compliant with applicable global and local employment laws, regulatory requirements, and evolving legislative changes, while maintaining consistency across regions where appropriate. Partner with the Global Content Manager to maintain a consistent global policy framework, ensuring regional variations are accurately reflected where required. Support the governance of operational content through standardised templates, structured review cycles and ongoing policy maintenance. Program Leadership Lead key operational programmes throughout the year, including the annual policy review cycle, Annual Leave Cash Out & Carry Over and the employee on-call process. Work closely with People Partners and COEs to identify operational pain points, translating business needs into clear requirements and prioritised roadmap initiatives to improve global processes. About You You'll thrive in this role if you're someone who enjoys solving operational problems, bringing structure to complexity and working across multiple teams to deliver meaningful change. What you'll bring to the role Experience in People Operations within a fast-paced, global or regulated environment. A passion for operational excellence, with a natural curiosity for improving processes through technology, automation and AI. Strong analytical skills, using operational data, audit findings and service metrics to identify trends and drive continuous improvement. Excellent stakeholder management skills, with the ability to build trusted relationships across technical, operational and business teams. A solid understanding of governance, risk management, data privacy and access control principles. Practical knowledge of employment legislation (particularly within the UK) and experience translating regulatory change into operational processes. A builder's mindset, you look beyond today's process to design scalable solutions that will continue to work as the business grows. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at , follow us on LinkedIn and Instagram Find Jobs in United Kingdom on Arbeitnow
About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Lead Software Development Engineer to join a backend team, based in our Nottingham office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross functional squad in the delivery of complex and ambiguous projects that support a broader business outcome. You will take end to end responsibility for technical design, implementation, and operational considerations. Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes. You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community. You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business wide. Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid size application or service). You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership. Innovate within your team, initiative area and contribute within your technical domain. What we're looking for Proven experience in technical leadership, including leading a team or cross functional squad. Proven experience working in both backend services and mobile technologies. Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST. Experience with AWS and strong understanding of cloud based development. Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale. You're able to effectively communicate and work collaboratively across engineering to maximise inner sourcing opportunities and reduce waste. Proven experience ability to deliver high quality applications at scale. An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD. Where and how you'll work This is a permanent position and will be based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation. We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve. We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season ticket loans, cycle to work scheme and enhanced parental leave. Open plan workspaces and facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee cafe.
Aug 25, 2026
Full time
About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Lead Software Development Engineer to join a backend team, based in our Nottingham office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross functional squad in the delivery of complex and ambiguous projects that support a broader business outcome. You will take end to end responsibility for technical design, implementation, and operational considerations. Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes. You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community. You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business wide. Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid size application or service). You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership. Innovate within your team, initiative area and contribute within your technical domain. What we're looking for Proven experience in technical leadership, including leading a team or cross functional squad. Proven experience working in both backend services and mobile technologies. Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST. Experience with AWS and strong understanding of cloud based development. Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale. You're able to effectively communicate and work collaboratively across engineering to maximise inner sourcing opportunities and reduce waste. Proven experience ability to deliver high quality applications at scale. An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD. Where and how you'll work This is a permanent position and will be based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation. We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve. We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season ticket loans, cycle to work scheme and enhanced parental leave. Open plan workspaces and facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee cafe.
Job Purpose As Senior Architect AI, you will be accountable for designing and overseeing the end-to-end AI platform architecture that powers Liberty Global's telecommunications services across our 85 million subscriber base. You'll bridge technical excellence with business value, ensuring AI solutions integrate seamlessly with our telecommunications infrastructure while meeting operational, budget, and performance requirements. This role requires deep technical expertise combined with strong communication skills to work effectively with both engineering teams and business stakeholders, translating complex technical concepts into actionable recommendations that drive business outcomes. Key Responsibilities End-to-End AI Architecture Design & Ownership Design and maintain comprehensive AI platform architecture spanning data pipelines, model development, infrastructure, deployment frameworks, and integration with both on Prem and cloud platforms and applications. Own the technical vision for AI platform evolution, ensuring architecture supports current and future business requirements, context & process across customer experience, AI innovation, and operational efficiency use cases Define architectural standards, design patterns, and technology selection criteria that enable scalable, reliable AI implementations across multiple European markets & ventures Ensure architectural decisions consider operational requirements, budget constraints, and business priorities while maintaining technical excellence Platform Integration & Technical Accountability Take accountability for AI platform integration with Liberty Global's core telecommunications infrastructure & ventures, ensuring seamless data flow and system reliability Design integration patterns and API strategies that connect AI services with existing platforms while maintaining security, performance, and data quality standards Collaborate with enterprise architects and engineering teams to ensure AI solutions align with overall technology architecture and infrastructure capabilities Establish output goals, monitoring, observability, and quality assurance practices for AI platform components, ensuring operational stability and performance targets are met Technical Guidance & Cross-Functional Collaboration Provide technical expertise and architectural guidance to engineering teams, data scientists, and product managers throughout the AI solution development lifecycle Work closely with business stakeholders to understand requirements, translate them into technical architectures, and communicate trade-offs, timelines, and resource needs clearly Review and approve technical designs, ensuring alignment with architectural standards and best practices while addressing scalability, security, and maintainability concerns Collaborate with operations teams on deployment strategies, capacity planning, and cost optimization for AI infrastructure and cloud resources Support comprehensive technical due diligence for potential acquisitions, investments, or partnerships Operational Excellence & Budget Considerations Contribute to budget planning and cost optimization discussions, providing recommendations on infrastructure investments, cloud resource allocation, and technology choices Design architectures that optimize operational efficiency through automation, resource utilization, and smart platform design while meeting performance requirements Support capacity planning and infrastructure scaling decisions based on usage patterns, performance metrics, and business growth projections Participate in vendor evaluations and technology assessments, providing technical recommendations that balance capability, cost, and operational impact Define, refine & optimise processes, frameworks & context to ensure right business outcomes Set Lifecycle management expectations and govern End of Existence models and components Define and validate business cases by establishing clear metrics, measurable outcomes, and ROI, ensuring solutions deliver tangible customer value and product impact Knowledge and Experience Essential: 8-10 years of experience in software architecture or technical lead roles with 4-5 years focused on AI/ML platforms and data-intensive systems Proven experience designing end-to-end architectures or processes for AI/ML systems in production environments supporting large user bases Understanding of IT platforms i.e., cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), and MLOps frameworks and practices Understanding of the use of Waterfall vs Agile practices including use of Kanban, SAFE, etc Deep understanding of telecommunications systems and integration patterns with OSS/BSS, customer platforms, and network management systems Demonstrated ability to work effectively with both technical teams and business stakeholders, translating between technical and business language Proficiency in AI/ML technologies including model training platforms, deployment frameworks, data pipelines, and monitoring tools Experience with distributed systems design, API architecture, and microservices patterns for building scalable platforms Strong knowledge of database technologies, data warehousing, streaming platforms (Kafka, Pulsar), and big data processing frameworks Excellent communication and presentation skills for explaining complex technical concepts to non-technical audiences and business stakeholders including use of deep data analysis Understanding of budget planning, cost modelling, and operational considerations for large-scale technology platforms & businesses Ability to source, process, and analyse complex datasets to generate actionable insights that inform business and product decisions Understanding of budget planning, cost modelling, and operational considerations for large-scale technology platforms & businesses Ability to source, process, and analyse complex datasets to generate actionable insights that inform business and product decisions Desirable: Hands-on coding and prototyping experience in AI/ML development (Python, TensorFlow, PyTorch) Experience with proof-of-concept development and technical validation of new AI technologies Background in data science or machine learning engineering with an understanding of model development workflows Practical experience with infrastructure-as-code and DevOps practices for AI platforms Knowledge of data management M&A due diligence Preferred education/qualifications: Experience in telecommunications, cable, or network infrastructure industries with understanding of subscriber analytics and operational systems Bachelor's or Master's degree in Computer Science, Engineering, Telecommunications, or related technical field Background in hands-on development with Python, Java, or similar languages (nice to have but not required for day-to-day work) Knowledge of AI ethics, responsible AI practices, and regulatory requirements relevant to European telecommunications markets or relevant knowledge gained from operations Experience with architectural frameworks and documentation practices for enterprise-scale systems Our Story We're building Tomorrow's Connections Today. Liberty Global is a leading international converged connectivity and investment company focused on creating sustainable, long-term value for customers, employees and shareholders through the strategic management of three platforms - Liberty Telecom, Liberty Growth and Liberty Services. Liberty Telecom is a world leader in converged broadband, video and mobile communications services, delivering next-generation products through advanced fibre and 5G networks. It currently provides approximately 80 million connections through some of Europe's best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, and Virgin Media in Ireland. With our substantial scale and commitment to innovation, we are building Tomorrow's Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive. Liberty Growth invests, grows and rotates capital into scalable businesses across the technology, media/content, sports and infrastructure industries with a portfolio of approximately 70 companies and various funds, including stakes in companies like ITV, Televisa Univision, Plume, EdgeConneX and AtlasEdge, as well as our controlling interest in the Formula E racing series. Liberty Services delivers innovative technology and finance services, generating approximately $600 million in revenue. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence, with a commitment to building a culture where everyone feels they belong. And we're prioritizing diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group" . click apply for full job details
Aug 25, 2026
Full time
Job Purpose As Senior Architect AI, you will be accountable for designing and overseeing the end-to-end AI platform architecture that powers Liberty Global's telecommunications services across our 85 million subscriber base. You'll bridge technical excellence with business value, ensuring AI solutions integrate seamlessly with our telecommunications infrastructure while meeting operational, budget, and performance requirements. This role requires deep technical expertise combined with strong communication skills to work effectively with both engineering teams and business stakeholders, translating complex technical concepts into actionable recommendations that drive business outcomes. Key Responsibilities End-to-End AI Architecture Design & Ownership Design and maintain comprehensive AI platform architecture spanning data pipelines, model development, infrastructure, deployment frameworks, and integration with both on Prem and cloud platforms and applications. Own the technical vision for AI platform evolution, ensuring architecture supports current and future business requirements, context & process across customer experience, AI innovation, and operational efficiency use cases Define architectural standards, design patterns, and technology selection criteria that enable scalable, reliable AI implementations across multiple European markets & ventures Ensure architectural decisions consider operational requirements, budget constraints, and business priorities while maintaining technical excellence Platform Integration & Technical Accountability Take accountability for AI platform integration with Liberty Global's core telecommunications infrastructure & ventures, ensuring seamless data flow and system reliability Design integration patterns and API strategies that connect AI services with existing platforms while maintaining security, performance, and data quality standards Collaborate with enterprise architects and engineering teams to ensure AI solutions align with overall technology architecture and infrastructure capabilities Establish output goals, monitoring, observability, and quality assurance practices for AI platform components, ensuring operational stability and performance targets are met Technical Guidance & Cross-Functional Collaboration Provide technical expertise and architectural guidance to engineering teams, data scientists, and product managers throughout the AI solution development lifecycle Work closely with business stakeholders to understand requirements, translate them into technical architectures, and communicate trade-offs, timelines, and resource needs clearly Review and approve technical designs, ensuring alignment with architectural standards and best practices while addressing scalability, security, and maintainability concerns Collaborate with operations teams on deployment strategies, capacity planning, and cost optimization for AI infrastructure and cloud resources Support comprehensive technical due diligence for potential acquisitions, investments, or partnerships Operational Excellence & Budget Considerations Contribute to budget planning and cost optimization discussions, providing recommendations on infrastructure investments, cloud resource allocation, and technology choices Design architectures that optimize operational efficiency through automation, resource utilization, and smart platform design while meeting performance requirements Support capacity planning and infrastructure scaling decisions based on usage patterns, performance metrics, and business growth projections Participate in vendor evaluations and technology assessments, providing technical recommendations that balance capability, cost, and operational impact Define, refine & optimise processes, frameworks & context to ensure right business outcomes Set Lifecycle management expectations and govern End of Existence models and components Define and validate business cases by establishing clear metrics, measurable outcomes, and ROI, ensuring solutions deliver tangible customer value and product impact Knowledge and Experience Essential: 8-10 years of experience in software architecture or technical lead roles with 4-5 years focused on AI/ML platforms and data-intensive systems Proven experience designing end-to-end architectures or processes for AI/ML systems in production environments supporting large user bases Understanding of IT platforms i.e., cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), and MLOps frameworks and practices Understanding of the use of Waterfall vs Agile practices including use of Kanban, SAFE, etc Deep understanding of telecommunications systems and integration patterns with OSS/BSS, customer platforms, and network management systems Demonstrated ability to work effectively with both technical teams and business stakeholders, translating between technical and business language Proficiency in AI/ML technologies including model training platforms, deployment frameworks, data pipelines, and monitoring tools Experience with distributed systems design, API architecture, and microservices patterns for building scalable platforms Strong knowledge of database technologies, data warehousing, streaming platforms (Kafka, Pulsar), and big data processing frameworks Excellent communication and presentation skills for explaining complex technical concepts to non-technical audiences and business stakeholders including use of deep data analysis Understanding of budget planning, cost modelling, and operational considerations for large-scale technology platforms & businesses Ability to source, process, and analyse complex datasets to generate actionable insights that inform business and product decisions Understanding of budget planning, cost modelling, and operational considerations for large-scale technology platforms & businesses Ability to source, process, and analyse complex datasets to generate actionable insights that inform business and product decisions Desirable: Hands-on coding and prototyping experience in AI/ML development (Python, TensorFlow, PyTorch) Experience with proof-of-concept development and technical validation of new AI technologies Background in data science or machine learning engineering with an understanding of model development workflows Practical experience with infrastructure-as-code and DevOps practices for AI platforms Knowledge of data management M&A due diligence Preferred education/qualifications: Experience in telecommunications, cable, or network infrastructure industries with understanding of subscriber analytics and operational systems Bachelor's or Master's degree in Computer Science, Engineering, Telecommunications, or related technical field Background in hands-on development with Python, Java, or similar languages (nice to have but not required for day-to-day work) Knowledge of AI ethics, responsible AI practices, and regulatory requirements relevant to European telecommunications markets or relevant knowledge gained from operations Experience with architectural frameworks and documentation practices for enterprise-scale systems Our Story We're building Tomorrow's Connections Today. Liberty Global is a leading international converged connectivity and investment company focused on creating sustainable, long-term value for customers, employees and shareholders through the strategic management of three platforms - Liberty Telecom, Liberty Growth and Liberty Services. Liberty Telecom is a world leader in converged broadband, video and mobile communications services, delivering next-generation products through advanced fibre and 5G networks. It currently provides approximately 80 million connections through some of Europe's best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, and Virgin Media in Ireland. With our substantial scale and commitment to innovation, we are building Tomorrow's Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive. Liberty Growth invests, grows and rotates capital into scalable businesses across the technology, media/content, sports and infrastructure industries with a portfolio of approximately 70 companies and various funds, including stakes in companies like ITV, Televisa Univision, Plume, EdgeConneX and AtlasEdge, as well as our controlling interest in the Formula E racing series. Liberty Services delivers innovative technology and finance services, generating approximately $600 million in revenue. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence, with a commitment to building a culture where everyone feels they belong. And we're prioritizing diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group" . click apply for full job details
Job Title: Business Analysis and Onboarding Specialist Location: Manchester, Glasgow, or Ipswich (Hybrid: 3 days office / 2 days remote) Contract Duration: 6 Months The Role We are seeking an experienced Business Analyst and Onboarding Specialist to support the analysis, onboarding, and migration of critical applications across complex estates. Sitting between architecture, delivery teams, and application owners, you will help turn complex application landscapes into clear, actionable plans that enable delivery teams to make informed migration decisions. Key Responsibilities Gather, validate, and maintain accurate application data and inventories. Identify application patterns, groupings, and technical dependencies. Collaborate closely with architects to assess current-state environments and target solutions. Engage application owners and technical teams to resolve data gaps and unknowns. Support application onboarding into agreed target platforms while tracking risks, blockers, and decisions. Provide clear, concise status updates and delivery reporting to stakeholders. What We Are Looking For Strong business analysis skills with proven experience in application portfolios, migrations, or onboarding activities. Proven ability to organize large amounts of complex information and translate it into practical actions. Excellent communication skills, with the ability to confidently engage architects, engineers, and business stakeholders. Exceptional attention to detail and a highly collaborative, inclusive approach to problem-solving. Experience in cyber security, Identity and Access Management (IAM), infrastructure, or regulated environments is highly advantageous. If interested please reply with your CV to or call me at . Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 25, 2026
Full time
Job Title: Business Analysis and Onboarding Specialist Location: Manchester, Glasgow, or Ipswich (Hybrid: 3 days office / 2 days remote) Contract Duration: 6 Months The Role We are seeking an experienced Business Analyst and Onboarding Specialist to support the analysis, onboarding, and migration of critical applications across complex estates. Sitting between architecture, delivery teams, and application owners, you will help turn complex application landscapes into clear, actionable plans that enable delivery teams to make informed migration decisions. Key Responsibilities Gather, validate, and maintain accurate application data and inventories. Identify application patterns, groupings, and technical dependencies. Collaborate closely with architects to assess current-state environments and target solutions. Engage application owners and technical teams to resolve data gaps and unknowns. Support application onboarding into agreed target platforms while tracking risks, blockers, and decisions. Provide clear, concise status updates and delivery reporting to stakeholders. What We Are Looking For Strong business analysis skills with proven experience in application portfolios, migrations, or onboarding activities. Proven ability to organize large amounts of complex information and translate it into practical actions. Excellent communication skills, with the ability to confidently engage architects, engineers, and business stakeholders. Exceptional attention to detail and a highly collaborative, inclusive approach to problem-solving. Experience in cyber security, Identity and Access Management (IAM), infrastructure, or regulated environments is highly advantageous. If interested please reply with your CV to or call me at . Randstad Technologies is acting as an Employment Business in relation to this vacancy.
IT&T Test Engineer Day Rate: 625 per day (Umbrella) Location: Corsham (Hybrid, 3 days onsite per week) Clearance: Active SC Clearance Required Contract Length: 9 Months Overview We are seeking an experienced IT&T Test Engineer to support a high-profile, secure technology programme within a defence and national security environment. The successful candidate will provide hands-on engineering support across the full testing lifecycle, developing and executing verification, validation, interoperability, and compliance testing activities to support solution acceptance and operational readiness. This role will focus on the creation, execution, and reporting of test activities spanning infrastructure, security, identity management, interoperability, and information exchange capabilities within a highly regulated environment. Key Responsibilities Develop, maintain, and execute test scripts to support verification, validation, and acceptance activities. Support the development and execution of Validation and Verification (V&V) plans. Create functional, non-functional, integration, interoperability, and regression test scenarios. Execute testing across infrastructure, security, identity management, policy enforcement, and interoperability components. Conduct interoperability testing between multiple interconnected systems and services. Validate information-sharing capabilities, policy-based controls, auditability, and traceability requirements. Support testing of Identity and Access Management (IAM), Public Key Infrastructure (PKI), and trust services. Produce and maintain comprehensive test documentation including: Test Plans Test Scripts Test Procedures Defect Reports Test Reports Evidence Packs Capture, manage, and report defects, supporting investigation and root cause analysis activities. Support the installation, configuration, and validation of test and demonstration environments. Collaborate closely with architects, engineers, security specialists, and delivery teams. Maintain test evidence to support assurance, compliance, acceptance, and audit requirements. Support compliance validation activities and stakeholder-witnessed demonstrations. Document test outcomes, lessons learned, and recommendations. Contribute to the continuous improvement of testing processes, tooling, and methodologies. Deliver testing activities in line with programme schedules, quality standards, configuration management processes, and security requirements. Essential Skills & Experience Proven experience in Test Engineering, including test planning, test script development, execution, and reporting. Experience producing detailed test documentation and evidence packs. Strong background in functional, non-functional, integration, and regression testing. Experience supporting validation and acceptance activities within complex enterprise or infrastructure environments. Understanding of systems integration testing and end-to-end service validation. Experience testing infrastructure, networking, security, or identity management solutions. Good understanding of Identity and Access Management (IAM) concepts, including: Authentication Authorisation Role-Based Access Control (RBAC) Knowledge of Public Key Infrastructure (PKI), digital certificates, and trust frameworks. Experience working within secure and regulated environments. Strong analytical, troubleshooting, and communication skills. Ability to manage changing priorities and meet project deadlines. Experience working within Agile and/or structured project delivery environments. Proficiency with Microsoft Office applications. Active UK Security Clearance (SC) is required, with willingness to undergo higher levels of clearance if required. Desirable Skills & Experience Experience of interoperability testing within defence, government, national security, or highly secure environments. Knowledge of federated networking, interoperability frameworks, and information-sharing standards. Experience validating complex information-sharing and data interoperability solutions. Experience with Federated Identity and Access Management (FIAM) solutions. Knowledge of data-centric security concepts, policy enforcement technologies, and metadata-driven information controls. Experience supporting PKI implementations and certificate-based authentication services. Experience with virtualised environments such as VMware, VDI, and multi-tenanted platforms. Familiarity with large-scale secure enterprise systems and networks. Experience using test management and collaboration tools such as JIRA and Confluence. Experience supporting formal verification, validation, demonstration, and acceptance activities. Relevant certifications such as: ISTQB Foundation or Practitioner CompTIA Security+ VMware VCP Equivalent industry-recognised certifications Familiarity with Agile (SAFe) and Waterfall delivery methodologies. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 25, 2026
Contractor
IT&T Test Engineer Day Rate: 625 per day (Umbrella) Location: Corsham (Hybrid, 3 days onsite per week) Clearance: Active SC Clearance Required Contract Length: 9 Months Overview We are seeking an experienced IT&T Test Engineer to support a high-profile, secure technology programme within a defence and national security environment. The successful candidate will provide hands-on engineering support across the full testing lifecycle, developing and executing verification, validation, interoperability, and compliance testing activities to support solution acceptance and operational readiness. This role will focus on the creation, execution, and reporting of test activities spanning infrastructure, security, identity management, interoperability, and information exchange capabilities within a highly regulated environment. Key Responsibilities Develop, maintain, and execute test scripts to support verification, validation, and acceptance activities. Support the development and execution of Validation and Verification (V&V) plans. Create functional, non-functional, integration, interoperability, and regression test scenarios. Execute testing across infrastructure, security, identity management, policy enforcement, and interoperability components. Conduct interoperability testing between multiple interconnected systems and services. Validate information-sharing capabilities, policy-based controls, auditability, and traceability requirements. Support testing of Identity and Access Management (IAM), Public Key Infrastructure (PKI), and trust services. Produce and maintain comprehensive test documentation including: Test Plans Test Scripts Test Procedures Defect Reports Test Reports Evidence Packs Capture, manage, and report defects, supporting investigation and root cause analysis activities. Support the installation, configuration, and validation of test and demonstration environments. Collaborate closely with architects, engineers, security specialists, and delivery teams. Maintain test evidence to support assurance, compliance, acceptance, and audit requirements. Support compliance validation activities and stakeholder-witnessed demonstrations. Document test outcomes, lessons learned, and recommendations. Contribute to the continuous improvement of testing processes, tooling, and methodologies. Deliver testing activities in line with programme schedules, quality standards, configuration management processes, and security requirements. Essential Skills & Experience Proven experience in Test Engineering, including test planning, test script development, execution, and reporting. Experience producing detailed test documentation and evidence packs. Strong background in functional, non-functional, integration, and regression testing. Experience supporting validation and acceptance activities within complex enterprise or infrastructure environments. Understanding of systems integration testing and end-to-end service validation. Experience testing infrastructure, networking, security, or identity management solutions. Good understanding of Identity and Access Management (IAM) concepts, including: Authentication Authorisation Role-Based Access Control (RBAC) Knowledge of Public Key Infrastructure (PKI), digital certificates, and trust frameworks. Experience working within secure and regulated environments. Strong analytical, troubleshooting, and communication skills. Ability to manage changing priorities and meet project deadlines. Experience working within Agile and/or structured project delivery environments. Proficiency with Microsoft Office applications. Active UK Security Clearance (SC) is required, with willingness to undergo higher levels of clearance if required. Desirable Skills & Experience Experience of interoperability testing within defence, government, national security, or highly secure environments. Knowledge of federated networking, interoperability frameworks, and information-sharing standards. Experience validating complex information-sharing and data interoperability solutions. Experience with Federated Identity and Access Management (FIAM) solutions. Knowledge of data-centric security concepts, policy enforcement technologies, and metadata-driven information controls. Experience supporting PKI implementations and certificate-based authentication services. Experience with virtualised environments such as VMware, VDI, and multi-tenanted platforms. Familiarity with large-scale secure enterprise systems and networks. Experience using test management and collaboration tools such as JIRA and Confluence. Experience supporting formal verification, validation, demonstration, and acceptance activities. Relevant certifications such as: ISTQB Foundation or Practitioner CompTIA Security+ VMware VCP Equivalent industry-recognised certifications Familiarity with Agile (SAFe) and Waterfall delivery methodologies. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Customer Engagement Manager, UK, Germany and International Organisations Public Sector Job ID: AWS EMEA SARL (UK Branch) The UK, Germany, and International Public Sector (UKGI PS) organisation is hiring a Customer Engagement Manager to lead specific customer engagement initiatives and strategies. This role sits within the Front Office team and will drive the design, execution, and measurement of engagement programmes that accelerate customer outcomes and deepen AWS relationships with priority public sector accounts. UKGI PS serves some of the most complex and consequential organisations across world-wide public sector. The Customer Engagement Manager will shape how AWS engages with public sector at the highest levels. The engagements this person designs and delivers will directly influence executive relationships and pipeline outcomes. The Customer Engagement Manager owns initiatives end-to-end. This role is responsible for identifying which customers to engage, designing the engagement approach, building repeatable mechanisms, and tracking outcomes that move accounts forward. The successful candidate will combine strategic thinking with hands-on delivery, working cross functionally with Account Managers, Solutions Architects, Partners, and executive stakeholders to create engagement experiences that earn customer trust and generate measurable pipeline impact. This is not a support function. It is a leadership role within the Front Office that requires independent judgement, senior stakeholder management, and the ability to operate across multiple concurrent initiatives with minimal direction. As the engagement function matures, so does the scope and influence of this role. Key job responsibilities Customer Engagement Strategy - Develop and own engagement initiatives for priority UKGI PS accounts, aligned to revenue and adoption goals. Identify and prioritise customers and partners for engagement programmes in collaboration with Account Managers and cross functional stakeholders. Design engagement journeys mapping the right format (EBC, executive visit, workshop, roundtable) to each stage of the customer lifecycle, and build playbooks that codify success for the wider sales organisation. Engagement Delivery - Manage end-to-end delivery of customer engagements: scoping, stakeholder alignment, content development, logistics, execution, and follow-through. Lead cross functional working groups spanning Solutions Architecture, Professional Services, Partners, Marketing, and Legal. Own the briefing document process, coordinate executive participation, and drive post engagement actions to closure. Mechanisms & Measurement - Build mechanisms to track engagement outcomes - pipeline influenced, opportunities created, deal acceleration, and customer feedback. Maintain an engagement calendar and dashboard providing leadership with a live view of activity and results, and report on engagement ROI. Front Office & Wider Team Support - Contribute to the UKGI PS Front Office operating cadence, translating strategic priorities into field executable engagement actions, feeding signals back into strategy, and supporting business reviews, planning cycles, and leadership communications. About the team The UK, Germany and International Organisations (UKGI) Public Sector team at AWS sits within the Worldwide Public Sector (WWPS) organisation. The team is responsible for driving strategic engagement with government departments, public sector bodies, and international organisations across the UK, Germany, and beyond. UKGI PS works to accelerate cloud adoption, support digital transformation, and deliver innovative solutions that address national and international priorities - from AI and data strategy to critical infrastructure modernisation. The team combines business development, strategy, and operational expertise to help public sector customers unlock the full potential of AWS services at scale. Basic Qualifications - Bachelor's degree - Experience creating, improving and executing engagement programs and action plans - Experience in stakeholder management, including influencing executive level global leaders - Experience working with cross functional teams across business development, marketing, operations, product development, legal, etc. - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience in ownership of projects and communicating timelines and executing independently - 8+ years of experience in customer engagement, business development, sales strategy, or programme management within technology, cloud, or professional services Preferred Qualifications - Experience in the public sector - Experience producing executive-level written materials and presenting to executive audiences - Experience with AWS, Azure, or Google Cloud technology - Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency - Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization - Experience with government procurement and contracting process Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 25, 2026
Full time
Customer Engagement Manager, UK, Germany and International Organisations Public Sector Job ID: AWS EMEA SARL (UK Branch) The UK, Germany, and International Public Sector (UKGI PS) organisation is hiring a Customer Engagement Manager to lead specific customer engagement initiatives and strategies. This role sits within the Front Office team and will drive the design, execution, and measurement of engagement programmes that accelerate customer outcomes and deepen AWS relationships with priority public sector accounts. UKGI PS serves some of the most complex and consequential organisations across world-wide public sector. The Customer Engagement Manager will shape how AWS engages with public sector at the highest levels. The engagements this person designs and delivers will directly influence executive relationships and pipeline outcomes. The Customer Engagement Manager owns initiatives end-to-end. This role is responsible for identifying which customers to engage, designing the engagement approach, building repeatable mechanisms, and tracking outcomes that move accounts forward. The successful candidate will combine strategic thinking with hands-on delivery, working cross functionally with Account Managers, Solutions Architects, Partners, and executive stakeholders to create engagement experiences that earn customer trust and generate measurable pipeline impact. This is not a support function. It is a leadership role within the Front Office that requires independent judgement, senior stakeholder management, and the ability to operate across multiple concurrent initiatives with minimal direction. As the engagement function matures, so does the scope and influence of this role. Key job responsibilities Customer Engagement Strategy - Develop and own engagement initiatives for priority UKGI PS accounts, aligned to revenue and adoption goals. Identify and prioritise customers and partners for engagement programmes in collaboration with Account Managers and cross functional stakeholders. Design engagement journeys mapping the right format (EBC, executive visit, workshop, roundtable) to each stage of the customer lifecycle, and build playbooks that codify success for the wider sales organisation. Engagement Delivery - Manage end-to-end delivery of customer engagements: scoping, stakeholder alignment, content development, logistics, execution, and follow-through. Lead cross functional working groups spanning Solutions Architecture, Professional Services, Partners, Marketing, and Legal. Own the briefing document process, coordinate executive participation, and drive post engagement actions to closure. Mechanisms & Measurement - Build mechanisms to track engagement outcomes - pipeline influenced, opportunities created, deal acceleration, and customer feedback. Maintain an engagement calendar and dashboard providing leadership with a live view of activity and results, and report on engagement ROI. Front Office & Wider Team Support - Contribute to the UKGI PS Front Office operating cadence, translating strategic priorities into field executable engagement actions, feeding signals back into strategy, and supporting business reviews, planning cycles, and leadership communications. About the team The UK, Germany and International Organisations (UKGI) Public Sector team at AWS sits within the Worldwide Public Sector (WWPS) organisation. The team is responsible for driving strategic engagement with government departments, public sector bodies, and international organisations across the UK, Germany, and beyond. UKGI PS works to accelerate cloud adoption, support digital transformation, and deliver innovative solutions that address national and international priorities - from AI and data strategy to critical infrastructure modernisation. The team combines business development, strategy, and operational expertise to help public sector customers unlock the full potential of AWS services at scale. Basic Qualifications - Bachelor's degree - Experience creating, improving and executing engagement programs and action plans - Experience in stakeholder management, including influencing executive level global leaders - Experience working with cross functional teams across business development, marketing, operations, product development, legal, etc. - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience in ownership of projects and communicating timelines and executing independently - 8+ years of experience in customer engagement, business development, sales strategy, or programme management within technology, cloud, or professional services Preferred Qualifications - Experience in the public sector - Experience producing executive-level written materials and presenting to executive audiences - Experience with AWS, Azure, or Google Cloud technology - Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency - Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization - Experience with government procurement and contracting process Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Based from home, managing Sales Development to Civil and Consulting Engineers throughout the South West of England (and into South Wales) Dorset, Wiltshire across to Cornwall, up to Gloucester and into South Wales, therefor the ideal base would be central to Patch around the Bristol area. Ideally you will have experience within the construction industry where you have participated in or led project contract discussions to secure new business. Knowledge of civil engineering detailing and construction techniques would be advantage but not essential as work experience and attitude will be the overriding factor. You will be joining a ground-breaking market leader with the backing of a Global well-established group. selling an innovative set of environmentally friendly solutions mainly to Civil Engineers and Consulting Engineers, joining a close-knit team at a time of expansion (as we grow from 4 to 5 Sales managers) to handle current demand and future potential. You will need to be proactive in your Sales approach however you will inherit the area customer base and share a Telemarketer who will make some new appointments for you too. The Role: Develop external product and application awareness to contractors, local authorities, architects and engineering practices. Assist prospects / customers in understanding the product specification to support the production of conceptual and detailed design work. Collaborate and support all external partners and specifiers etc., to generate regular new specifications for the product range and convert these to orders. Respond proactively to all customer enquiries in a timely and professional manner Contribute to growth by securing new business and growing turnover from existing customers. Attend exhibitions and meet the buyer events Experience in providing CPD s to architects and engineers. Work well as part of a team and support team requirements To be considered: Extensive experience in providing CPD s to architects and engineers Minimum 2 years experience working in the construction materials sector with Local authorities, Consulting Engineers & Architects on commercial developments/infrastructure projects. Be highly numerate with sound contract and commercial knowledge, covering contract pricing, bids and tendering processes Experience in customer facing roles within the construction industry where you have participated in and/or led project contract discussions to secure new business. This role requires that you have the ability and willingness to travel frequently within the southwest and Wales to fully cover the territory. Knowledge of civil engineering detailing and construction techniques would be advantageous but, are by no means a prerequisite as work experience and attitude will be the overriding factor. Experience of using AutoCAD, Civil 3D software (Desirable), Glenigan and Hubspot IT literacy with good working knowledge of Microsoft Word, PowerPoint and Excel; Full UK driving licence. Home based role with the ideal home location North Somerset / Bristol, ideally commutable to the M5/M4 junction Full valid UK Driving License This is a genuine opportunity to really make your mark within an innovative company benefiting from promoting unique products whilst enjoying the benefits and security of being part of a well-established group at a time where you can really make an impact on your career and the environment. To find out more or for an interview please forward your CV to John Hutchinson and I will organise a convenient time to call. Salary basic
Aug 24, 2026
Full time
Based from home, managing Sales Development to Civil and Consulting Engineers throughout the South West of England (and into South Wales) Dorset, Wiltshire across to Cornwall, up to Gloucester and into South Wales, therefor the ideal base would be central to Patch around the Bristol area. Ideally you will have experience within the construction industry where you have participated in or led project contract discussions to secure new business. Knowledge of civil engineering detailing and construction techniques would be advantage but not essential as work experience and attitude will be the overriding factor. You will be joining a ground-breaking market leader with the backing of a Global well-established group. selling an innovative set of environmentally friendly solutions mainly to Civil Engineers and Consulting Engineers, joining a close-knit team at a time of expansion (as we grow from 4 to 5 Sales managers) to handle current demand and future potential. You will need to be proactive in your Sales approach however you will inherit the area customer base and share a Telemarketer who will make some new appointments for you too. The Role: Develop external product and application awareness to contractors, local authorities, architects and engineering practices. Assist prospects / customers in understanding the product specification to support the production of conceptual and detailed design work. Collaborate and support all external partners and specifiers etc., to generate regular new specifications for the product range and convert these to orders. Respond proactively to all customer enquiries in a timely and professional manner Contribute to growth by securing new business and growing turnover from existing customers. Attend exhibitions and meet the buyer events Experience in providing CPD s to architects and engineers. Work well as part of a team and support team requirements To be considered: Extensive experience in providing CPD s to architects and engineers Minimum 2 years experience working in the construction materials sector with Local authorities, Consulting Engineers & Architects on commercial developments/infrastructure projects. Be highly numerate with sound contract and commercial knowledge, covering contract pricing, bids and tendering processes Experience in customer facing roles within the construction industry where you have participated in and/or led project contract discussions to secure new business. This role requires that you have the ability and willingness to travel frequently within the southwest and Wales to fully cover the territory. Knowledge of civil engineering detailing and construction techniques would be advantageous but, are by no means a prerequisite as work experience and attitude will be the overriding factor. Experience of using AutoCAD, Civil 3D software (Desirable), Glenigan and Hubspot IT literacy with good working knowledge of Microsoft Word, PowerPoint and Excel; Full UK driving licence. Home based role with the ideal home location North Somerset / Bristol, ideally commutable to the M5/M4 junction Full valid UK Driving License This is a genuine opportunity to really make your mark within an innovative company benefiting from promoting unique products whilst enjoying the benefits and security of being part of a well-established group at a time where you can really make an impact on your career and the environment. To find out more or for an interview please forward your CV to John Hutchinson and I will organise a convenient time to call. Salary basic
Job Title: Senior Cyber Security Architect Location: Remote Employment Type: Permanent, Full-Time Salary: £85,000 - £100,000 + excellent Benefits About the Role We're working with a well-established and highly regulated organisation in the utilities sector, who are seeking a Senior Cyber Security Architect to play a key role in their Cyber Resilience team. This is a senior technical position focused on designing and implementing robust cloud focused security architectures that protect critical systems and information assets. You'll be responsible for developing security strategies aligned with business goals, ensuring effective integration of controls across networks, applications, cloud environments, and enterprise systems. Reporting to the Cyber Resilience Manager, you'll work across technical and governance functions to ensure ongoing protection against an evolving threat landscape, while supporting incident response, architecture design, compliance, and risk management. Key Responsibilities Design and maintain enterprise-wide cloud security architectures aligned to business objectives and compliance requirements Implement security controls across infrastructure, applications, and cloud platforms Conduct risk assessments and collaborate with GRC teams to manage identified risks Integrate security measures into the software development lifecycle (SDLC) and broader IT processes Engage with architects, IT teams, and external suppliers to embed security into system design Develop and maintain technical incident response plans and support ongoing testing and refinement Monitor industry standards and regulatory changes (e.g., NIS regulations), ensuring ongoing compliance Contribute to internal security awareness and training programmes Evaluate emerging technologies and advise on their security implications Produce clear, well-documented architecture artefacts, policies, and procedures Benefits: Flexible working opportunities Discretionary bonus of up to 15% 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Company Sick Pay Why You Should Apply: This newly created role offers the chance to shape processes from the ground up while working in a supportive and forward-thinking IT team. If you're passionate about reducing service disruption, enhancing operational excellence, and driving real change, this could be your next big step. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch!
Aug 24, 2026
Full time
Job Title: Senior Cyber Security Architect Location: Remote Employment Type: Permanent, Full-Time Salary: £85,000 - £100,000 + excellent Benefits About the Role We're working with a well-established and highly regulated organisation in the utilities sector, who are seeking a Senior Cyber Security Architect to play a key role in their Cyber Resilience team. This is a senior technical position focused on designing and implementing robust cloud focused security architectures that protect critical systems and information assets. You'll be responsible for developing security strategies aligned with business goals, ensuring effective integration of controls across networks, applications, cloud environments, and enterprise systems. Reporting to the Cyber Resilience Manager, you'll work across technical and governance functions to ensure ongoing protection against an evolving threat landscape, while supporting incident response, architecture design, compliance, and risk management. Key Responsibilities Design and maintain enterprise-wide cloud security architectures aligned to business objectives and compliance requirements Implement security controls across infrastructure, applications, and cloud platforms Conduct risk assessments and collaborate with GRC teams to manage identified risks Integrate security measures into the software development lifecycle (SDLC) and broader IT processes Engage with architects, IT teams, and external suppliers to embed security into system design Develop and maintain technical incident response plans and support ongoing testing and refinement Monitor industry standards and regulatory changes (e.g., NIS regulations), ensuring ongoing compliance Contribute to internal security awareness and training programmes Evaluate emerging technologies and advise on their security implications Produce clear, well-documented architecture artefacts, policies, and procedures Benefits: Flexible working opportunities Discretionary bonus of up to 15% 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Company Sick Pay Why You Should Apply: This newly created role offers the chance to shape processes from the ground up while working in a supportive and forward-thinking IT team. If you're passionate about reducing service disruption, enhancing operational excellence, and driving real change, this could be your next big step. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch!
Senior Solutions Architect, AWS Aerospace & Satellite Job ID: AWS EMEA SARL (UK Branch) Do you get excited by space exploration, satellites, rocket launches, and AI? If so, this might be the role you have always been looking for. AWS is hiring an experienced Solution Architect with a development background to help space companies achieve their missions through the power of cloud and AI. Industry segments include launch services, human spaceflight, robotic/autonomous systems, mission control center operations, space stations, satellite constellations, ground segment (ground stations, earth stations, teleports), emergency response services, IoT solutions (smart/digital cities), earth observation, broadcast communications, and various government capabilities. Solutions Architects are at the crossroads of business and technology, and engage with organizations at all stages of cloud adoption. Solutions Architects are responsible for creating and presenting technical content and sharing best practices. They are thought leaders of the industry and evangelize strategic guidance amongst customer executives and internal stakeholders. Solutions Architects are also responsible for the overall technical relationship between customers and AWS. They make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's needs and give prescriptive guidance on how to create solutions with AWS technology. Solutions Architects lead activities such as architecture reviews, white-boarding sessions, demos and technical workshops. They collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem. The Solutions Architecture team is a diverse group of technologists from a variety of backgrounds. Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation, a desire to learn, and a passion for Space. In this role you will get to practice your creativity and passion, while educating AWS customers about the art of the possible, writing code, and deploying prototypes and proof of concepts. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will learn something new from your customers, your peers and your own experiments. At Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent and build on behalf of customers. Amazon has always been, and always will be, committed to diversity and inclusion. We seek builders from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. Key job responsibilities Work directly with customers to accelerate their missions and recommend best-practice architectures in line with their long-term business outcomes. Build technical relationships with customers and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide. Share the voice of the customer to inform the roadmap of AWS features. Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts). Evangelise and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences). Contribute to the growth of the Solutions Architecture organisation by interviewing candidates and having a voice in hiring decisions. You will also be helping others develop new skills by knowledge sharing. Develop areas of depth in technical domains relevant to your interests and your customer's outcomes. About the team About AWS AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Diverse Experiences Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Preferred Qualifications 5+ years of infrastructure architecture, database architecture and networking experience Experience working with end user or developer communities Experience in a technical role within a sales organization Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 24, 2026
Full time
Senior Solutions Architect, AWS Aerospace & Satellite Job ID: AWS EMEA SARL (UK Branch) Do you get excited by space exploration, satellites, rocket launches, and AI? If so, this might be the role you have always been looking for. AWS is hiring an experienced Solution Architect with a development background to help space companies achieve their missions through the power of cloud and AI. Industry segments include launch services, human spaceflight, robotic/autonomous systems, mission control center operations, space stations, satellite constellations, ground segment (ground stations, earth stations, teleports), emergency response services, IoT solutions (smart/digital cities), earth observation, broadcast communications, and various government capabilities. Solutions Architects are at the crossroads of business and technology, and engage with organizations at all stages of cloud adoption. Solutions Architects are responsible for creating and presenting technical content and sharing best practices. They are thought leaders of the industry and evangelize strategic guidance amongst customer executives and internal stakeholders. Solutions Architects are also responsible for the overall technical relationship between customers and AWS. They make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's needs and give prescriptive guidance on how to create solutions with AWS technology. Solutions Architects lead activities such as architecture reviews, white-boarding sessions, demos and technical workshops. They collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem. The Solutions Architecture team is a diverse group of technologists from a variety of backgrounds. Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation, a desire to learn, and a passion for Space. In this role you will get to practice your creativity and passion, while educating AWS customers about the art of the possible, writing code, and deploying prototypes and proof of concepts. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will learn something new from your customers, your peers and your own experiments. At Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent and build on behalf of customers. Amazon has always been, and always will be, committed to diversity and inclusion. We seek builders from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. Key job responsibilities Work directly with customers to accelerate their missions and recommend best-practice architectures in line with their long-term business outcomes. Build technical relationships with customers and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide. Share the voice of the customer to inform the roadmap of AWS features. Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts). Evangelise and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences). Contribute to the growth of the Solutions Architecture organisation by interviewing candidates and having a voice in hiring decisions. You will also be helping others develop new skills by knowledge sharing. Develop areas of depth in technical domains relevant to your interests and your customer's outcomes. About the team About AWS AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Diverse Experiences Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Preferred Qualifications 5+ years of infrastructure architecture, database architecture and networking experience Experience working with end user or developer communities Experience in a technical role within a sales organization Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Senior Consultant (Identity & Access) (FTC) Remote with occasional travel to customer sites and our Bristol HQ Full-Time Fixed term contract - 6 months Working hours: Monday to Friday (37.5 hours per week) Provisional Start Date: As soon as possible About Us At Applicable, we specialise in delivering seamless Microsoft 365 and Unified Communications solutions to enterprise clients. As we continue to grow, we're looking for a Senior Consultant (Identity & Access) to join our consultancy team on a fixed term basis to help customers plan, design and deliver complex identity transformation programmes across Active Directory, Microsoft Entra ID and hybrid identity environments. The Role In this role, you'll lead discovery, design and planning activity with customers, partners and internal delivery teams. You'll help translate business drivers, technical requirements, risks and dependencies into clear, practical delivery approaches, giving stakeholders confidence in the recommended direction and the steps needed to achieve successful outcomes. What You'll Do In this role, you'll lead discovery, design and planning activity with customers, partners and internal delivery teams. You'll help translate business drivers, technical requirements, risks and dependencies into clear, practical delivery approaches, giving stakeholders confidence in the recommended direction and the steps needed to achieve successful outcomes. You'll play a lead role in Active Directory migration and transformation work, including large-scale forest and domain migrations, consolidations, separations, coexistence and cutover planning. This will involve assessing current-state environments, shaping target-state designs, advising on trusts, DNS, OU structure, Group Policy, delegation, security baselines and migration readiness, and supporting pilot, wave, validation, rollback and hypercare activity. Alongside Active Directory, you'll provide consultancy and delivery input across Microsoft Entra ID and hybrid identity. You'll advise customers on Entra Connect, directory synchronisation, authentication methods, Conditional Access, Entra trust, Entra External ID, identity governance and related security controls, ensuring identity decisions are aligned to wider infrastructure, endpoint, application and operational requirements. What We're Looking For You'll be expected to bring structure and clarity to complex engagements, leading workshops, capturing requirements, driving decisions and producing high-quality written outputs such as discovery findings, design documents, migration approaches, workshop summaries, decision records, migration plans, runbooks, test plans, validation evidence and handover material. As part of a customer-facing consultancy, you'll communicate confidently with technical and non-technical audiences, adapting the level of detail to suit the situation. You'll work closely with project managers, architects, security teams, infrastructure teams, application teams and external partners, providing clear updates on progress, risks, issues and decisions throughout the engagement lifecycle. We're looking for strong consultancy experience, with proven ability to lead discovery, design and planning activity in customer-facing environments. You'll bring demonstrable experience delivering or advising on large-scale Active Directory migrations and restructures, strong Active Directory knowledge, strong Microsoft Entra and hybrid identity skills, and experience using migration tooling such as Quest On Demand Migration, Quest Migration Manager, ADMT or similar. Supporting merger, acquisition, divestment or tenant separation scenarios involving identity change. An understanding of Microsoft 365, endpoint management, Intune and device join considerations where these are impacted by identity transformation. Experience contributing to statements of work, estimates, pre-sales activity or technical proposals. Relevant Microsoft certifications in identity, security or Azure would also be beneficial. If you're consultative, customer-focused and calm under pressure, with the confidence to lead complex identity conversations and the delivery focus to turn them into practical outcomes, we'd love to hear from you. Why Join Us? Exposure to enterprise-level deployments and cutting-edge technologies. Supportive team culture with a focus on learning and development. Great employee benefits which include:- Company pension Income Protection Health Cash Plan Death in Service (4 x salary) Training & Development
Aug 24, 2026
Full time
Senior Consultant (Identity & Access) (FTC) Remote with occasional travel to customer sites and our Bristol HQ Full-Time Fixed term contract - 6 months Working hours: Monday to Friday (37.5 hours per week) Provisional Start Date: As soon as possible About Us At Applicable, we specialise in delivering seamless Microsoft 365 and Unified Communications solutions to enterprise clients. As we continue to grow, we're looking for a Senior Consultant (Identity & Access) to join our consultancy team on a fixed term basis to help customers plan, design and deliver complex identity transformation programmes across Active Directory, Microsoft Entra ID and hybrid identity environments. The Role In this role, you'll lead discovery, design and planning activity with customers, partners and internal delivery teams. You'll help translate business drivers, technical requirements, risks and dependencies into clear, practical delivery approaches, giving stakeholders confidence in the recommended direction and the steps needed to achieve successful outcomes. What You'll Do In this role, you'll lead discovery, design and planning activity with customers, partners and internal delivery teams. You'll help translate business drivers, technical requirements, risks and dependencies into clear, practical delivery approaches, giving stakeholders confidence in the recommended direction and the steps needed to achieve successful outcomes. You'll play a lead role in Active Directory migration and transformation work, including large-scale forest and domain migrations, consolidations, separations, coexistence and cutover planning. This will involve assessing current-state environments, shaping target-state designs, advising on trusts, DNS, OU structure, Group Policy, delegation, security baselines and migration readiness, and supporting pilot, wave, validation, rollback and hypercare activity. Alongside Active Directory, you'll provide consultancy and delivery input across Microsoft Entra ID and hybrid identity. You'll advise customers on Entra Connect, directory synchronisation, authentication methods, Conditional Access, Entra trust, Entra External ID, identity governance and related security controls, ensuring identity decisions are aligned to wider infrastructure, endpoint, application and operational requirements. What We're Looking For You'll be expected to bring structure and clarity to complex engagements, leading workshops, capturing requirements, driving decisions and producing high-quality written outputs such as discovery findings, design documents, migration approaches, workshop summaries, decision records, migration plans, runbooks, test plans, validation evidence and handover material. As part of a customer-facing consultancy, you'll communicate confidently with technical and non-technical audiences, adapting the level of detail to suit the situation. You'll work closely with project managers, architects, security teams, infrastructure teams, application teams and external partners, providing clear updates on progress, risks, issues and decisions throughout the engagement lifecycle. We're looking for strong consultancy experience, with proven ability to lead discovery, design and planning activity in customer-facing environments. You'll bring demonstrable experience delivering or advising on large-scale Active Directory migrations and restructures, strong Active Directory knowledge, strong Microsoft Entra and hybrid identity skills, and experience using migration tooling such as Quest On Demand Migration, Quest Migration Manager, ADMT or similar. Supporting merger, acquisition, divestment or tenant separation scenarios involving identity change. An understanding of Microsoft 365, endpoint management, Intune and device join considerations where these are impacted by identity transformation. Experience contributing to statements of work, estimates, pre-sales activity or technical proposals. Relevant Microsoft certifications in identity, security or Azure would also be beneficial. If you're consultative, customer-focused and calm under pressure, with the confidence to lead complex identity conversations and the delivery focus to turn them into practical outcomes, we'd love to hear from you. Why Join Us? Exposure to enterprise-level deployments and cutting-edge technologies. Supportive team culture with a focus on learning and development. Great employee benefits which include:- Company pension Income Protection Health Cash Plan Death in Service (4 x salary) Training & Development
About Us Ticket Tailor is committed to empowering a diverse range of event creators through simple and affordable ticketing. But that's not all, we're also on a mission to make sure that every single ticket sold has a positive impact on all stakeholders, our team, our planet and the communities we operate in. We call this "Growth on Purpose" and are proud to be a certified B Corp, officially putting business for good at the centre of everything we do. Last year, over 10 million orders were placed through the Ticket Tailor platform, for all types of events from art installations to water parks. We have a world-class NPS score, and pride ourselves in building a simple platform built with a customer-first mindset. We're a fully independent, profitable, and bootstrapped company meaning we don't have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul. We work hybrid-remote and do two days per week in office, in our lovely space in Hackney. About The Role We're launching a brand-new team to build a new payments product, and we're hiring two Payment Product Engineers to form the engineering heart of it. It's a real mix of work: a greenfield opportunity in the new payments product, alongside maintaining and extending the payment integrations we already run. You'll help evolve and ship the system that lets event organisers get paid through Ticket Tailor, taking real ownership of how it comes together. You'll be motivated by the impact you deliver to customers; product-minded, curious, and a strong problem solver. You'll care as much about why a feature matters to an event organiser as how it's built. You'll work in a small team with two engineers alongside a Product Manager, with support from our Architects and our Head of Product Design, pairing, reviewing, unblocking, and shaping the product together. You'll own the work you deliver, from understanding the problem, to designing small blocks of long-term value, to the quality of what ships. As part of a small team you'll have a real say in the technology decisions and share in the successes with the whole company. What you'll do Build our new payments product whilst extending the payment integrations we already run - secure, well-managed, high-volume work you're proud of. Lead the build, scoping against a lightweight build plan and holding the quality bar in line with the wider Ticket Tailor architecture vision and product principles. Stay driven by the impact delivered to event organisers, caring deeply about their experience and judge whether what you've built is actually working by identifying meaningful customer signals and iterating off them. Maintain a high bar for quality and make sure what you build matches our architectural vision and product principles, designing clean services with strong separation of concerns. Work closely and generously within the team: pairing, unblocking, reviewing, and giving and receiving feedback. Use AI tools creatively and fluently to amplify your impact, reaching for new tools and ways of working rather than defaulting to how things have always been done. Bring judgement on payment-system design that others can lean on. What we're looking for Essential A deep understanding of payment systems, evidenced by your work, for example building high-scale, secure payment integrations. Awareness of PCI DSS and what building to that standard demands. Experience working in a product team alongside Product Managers. A genuine drive to work in an AI-native way - you're curious and you're happy to change how you work as the tools evolve to raise the quality and pace of your work. This is core to how our team operates. Fluency amplifying your own impact through AI and agentic engineering tools, acting as a force multiplier to those around you. Experience leading or mentoring within a team. Desirable Experience integrating payment systems into a high-scale SaaS product with Stripe or similar third-party tools. Experience judging impact through customer feedback signals, knowing what to measure, what "working" looks like, and how to adjust. Strong system design skills - you know how to design clean, maintainable, extendable services from first principles. We're open on language. PHP experience is useful (it's our primary stack), but we're happy to consider strong engineers from any modern language who are ready to pick it up. How you work Keep it simple. You don't overcomplicate, you reason from first principles, and you know when to be pragmatic and when to polish. You're ambitious to take long-term ownership of the payments product, building a sustainable, extendable, maintainable codebase. Focused on impact. You have a deep care and empty for event organisers and you're excited to watch adoption and revenue grow, using signals to iterate and improve. You're security minded and you build with care and awareness so things can't be exploited. Driven by feedback. You have a growth mindset and see feedback as a tool for getting better. Human after all. You're happiest when working as part of a team. You thrive in working in kind, collaborative spaces where you can be vulnerable and transparent. At Ticket Tailor, we're passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves. As a Certified B-Corp, we lead from the front, and with purpose, to disrupt the ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way. We believe that diverse teams enable us to have different perspectives and points of view, making us even stronger in achieving our goals. We encourage candidates from all backgrounds to apply and join us on our mission. Our Tools PHP is our primary language, and we use Laminas and Mezzio frameworks AI is woven into how we work, using Claude Code and agentic development workflows Linear for project management, Notion for docs Cloudflare for CDN, queueing and workers Github and Github Actions for source control and CI Incident.io for incident management Datadog for logging, monitoring and metrics, Amplitude for adoption tracking The Process If your application is shortlisted, then you will receive detailed information about the next stages of the process. As an outline, the process will include: An initial discovery call to learn more about you, your motivation, suitability for the position and to clarify any questions you have (30 minutes) A technical test for you to complete in your own time (up to 2 hours) followed by a 30 mins review call with the Hiring Manager An on-site interview with wider team members focused on system design, product thinking and ways of working Timelines We'll review applications as they're received and invite suitable candidates to an initial conversation on a rolling basis. The role will be advertised until 30th August. We encourage you to submit your application as early as possible, although we reserve the right to extend the advertising period if required. A note on using AI in your application You're welcome to use AI to help structure, refine or proofread your answers. However, your responses should accurately reflect your own skills, experience and achievements. If you're shortlisted, you should be prepared to discuss and expand on your responses during the interview. Bear in mind that hiring teams read a large number of applications. Responses that rely heavily on AI can sometimes feel generic, so taking the time to make your application personal and specific will help it stand out.
Aug 24, 2026
Full time
About Us Ticket Tailor is committed to empowering a diverse range of event creators through simple and affordable ticketing. But that's not all, we're also on a mission to make sure that every single ticket sold has a positive impact on all stakeholders, our team, our planet and the communities we operate in. We call this "Growth on Purpose" and are proud to be a certified B Corp, officially putting business for good at the centre of everything we do. Last year, over 10 million orders were placed through the Ticket Tailor platform, for all types of events from art installations to water parks. We have a world-class NPS score, and pride ourselves in building a simple platform built with a customer-first mindset. We're a fully independent, profitable, and bootstrapped company meaning we don't have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul. We work hybrid-remote and do two days per week in office, in our lovely space in Hackney. About The Role We're launching a brand-new team to build a new payments product, and we're hiring two Payment Product Engineers to form the engineering heart of it. It's a real mix of work: a greenfield opportunity in the new payments product, alongside maintaining and extending the payment integrations we already run. You'll help evolve and ship the system that lets event organisers get paid through Ticket Tailor, taking real ownership of how it comes together. You'll be motivated by the impact you deliver to customers; product-minded, curious, and a strong problem solver. You'll care as much about why a feature matters to an event organiser as how it's built. You'll work in a small team with two engineers alongside a Product Manager, with support from our Architects and our Head of Product Design, pairing, reviewing, unblocking, and shaping the product together. You'll own the work you deliver, from understanding the problem, to designing small blocks of long-term value, to the quality of what ships. As part of a small team you'll have a real say in the technology decisions and share in the successes with the whole company. What you'll do Build our new payments product whilst extending the payment integrations we already run - secure, well-managed, high-volume work you're proud of. Lead the build, scoping against a lightweight build plan and holding the quality bar in line with the wider Ticket Tailor architecture vision and product principles. Stay driven by the impact delivered to event organisers, caring deeply about their experience and judge whether what you've built is actually working by identifying meaningful customer signals and iterating off them. Maintain a high bar for quality and make sure what you build matches our architectural vision and product principles, designing clean services with strong separation of concerns. Work closely and generously within the team: pairing, unblocking, reviewing, and giving and receiving feedback. Use AI tools creatively and fluently to amplify your impact, reaching for new tools and ways of working rather than defaulting to how things have always been done. Bring judgement on payment-system design that others can lean on. What we're looking for Essential A deep understanding of payment systems, evidenced by your work, for example building high-scale, secure payment integrations. Awareness of PCI DSS and what building to that standard demands. Experience working in a product team alongside Product Managers. A genuine drive to work in an AI-native way - you're curious and you're happy to change how you work as the tools evolve to raise the quality and pace of your work. This is core to how our team operates. Fluency amplifying your own impact through AI and agentic engineering tools, acting as a force multiplier to those around you. Experience leading or mentoring within a team. Desirable Experience integrating payment systems into a high-scale SaaS product with Stripe or similar third-party tools. Experience judging impact through customer feedback signals, knowing what to measure, what "working" looks like, and how to adjust. Strong system design skills - you know how to design clean, maintainable, extendable services from first principles. We're open on language. PHP experience is useful (it's our primary stack), but we're happy to consider strong engineers from any modern language who are ready to pick it up. How you work Keep it simple. You don't overcomplicate, you reason from first principles, and you know when to be pragmatic and when to polish. You're ambitious to take long-term ownership of the payments product, building a sustainable, extendable, maintainable codebase. Focused on impact. You have a deep care and empty for event organisers and you're excited to watch adoption and revenue grow, using signals to iterate and improve. You're security minded and you build with care and awareness so things can't be exploited. Driven by feedback. You have a growth mindset and see feedback as a tool for getting better. Human after all. You're happiest when working as part of a team. You thrive in working in kind, collaborative spaces where you can be vulnerable and transparent. At Ticket Tailor, we're passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves. As a Certified B-Corp, we lead from the front, and with purpose, to disrupt the ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way. We believe that diverse teams enable us to have different perspectives and points of view, making us even stronger in achieving our goals. We encourage candidates from all backgrounds to apply and join us on our mission. Our Tools PHP is our primary language, and we use Laminas and Mezzio frameworks AI is woven into how we work, using Claude Code and agentic development workflows Linear for project management, Notion for docs Cloudflare for CDN, queueing and workers Github and Github Actions for source control and CI Incident.io for incident management Datadog for logging, monitoring and metrics, Amplitude for adoption tracking The Process If your application is shortlisted, then you will receive detailed information about the next stages of the process. As an outline, the process will include: An initial discovery call to learn more about you, your motivation, suitability for the position and to clarify any questions you have (30 minutes) A technical test for you to complete in your own time (up to 2 hours) followed by a 30 mins review call with the Hiring Manager An on-site interview with wider team members focused on system design, product thinking and ways of working Timelines We'll review applications as they're received and invite suitable candidates to an initial conversation on a rolling basis. The role will be advertised until 30th August. We encourage you to submit your application as early as possible, although we reserve the right to extend the advertising period if required. A note on using AI in your application You're welcome to use AI to help structure, refine or proofread your answers. However, your responses should accurately reflect your own skills, experience and achievements. If you're shortlisted, you should be prepared to discuss and expand on your responses during the interview. Bear in mind that hiring teams read a large number of applications. Responses that rely heavily on AI can sometimes feel generic, so taking the time to make your application personal and specific will help it stand out.
Delivery Practice Manager, Professional Services, UK NatSec, WWPS Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. UK Government Security Clearance is required for this role (). Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: Building and managing a high-performing team of Delivery Consultants Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications Bachelor's degree in Computer Science, Math, or a related field Experience in IT consulting/management with IT Transformation in a customer-facing role Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects Experience managing and delivering large-scale enterprise IT projects Preferred Qualifications Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP) Experience with customer relationship management, especially C-suite level customer engagement Experience with design of modern, scalable delivery models for technology consulting services Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 24, 2026
Full time
Delivery Practice Manager, Professional Services, UK NatSec, WWPS Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. UK Government Security Clearance is required for this role (). Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: Building and managing a high-performing team of Delivery Consultants Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications Bachelor's degree in Computer Science, Math, or a related field Experience in IT consulting/management with IT Transformation in a customer-facing role Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects Experience managing and delivering large-scale enterprise IT projects Preferred Qualifications Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP) Experience with customer relationship management, especially C-suite level customer engagement Experience with design of modern, scalable delivery models for technology consulting services Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Select how often (in days) to receive an alert: Solutions Architect Department: INFORMATION TECHNOLOGY City: London Location: GB INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The Data Platform Architect is accountable for the technical architecture of the enterprise data platform, ensuring it meets the demands of a growing data estate while maintaining performance, cost efficiency, security, and alignment with enterprise architecture standards. This role will be expected to own the internal technical architecture (compute and storage design, ingestion framework patterns, data modelling standards, andaccess control architecture, platform performance and capacity planning, and establishing architectural authority, documenting design decisions, and ensuring knowledge retention within Burberry. This role defines the architecture, sets the standards, provides design governance, and ensures what is built is consistent, scalable, and aligned to the enterprise technology strategy. The architect participates in cross-functional squads where architectural input is required, providing design guidance for complex data initiatives. ACCOUNTABILITY BOUNDARIES AND KEY INTERFACES Accountable for platform architecture, standards, technical guardrails, architectural roadmap and design assurance for the enterprise data platform. Not accountable for day-to-day platform operations or individual data product delivery, but accountable for the architectural standards those teams consume. Key interfaces include Enterprise Data, Enterprise Platforms & Operations, Data Governance, Cyber Security, Solution Architecture, MLOps/AI teams and strategic technology vendors. RESPONSIBILITIES Design and maintain the platform's technical architecture, including compute/storage design, ingestion frameworks, access control, performance tuning, and capacity planning. Define and maintain architectural standards and guardrails (naming conventions, environment management, deployment pipelines, partitioning strategies, and cost optimisation patterns). Own platform cost modelling and FinOps governance, defining cost allocation patterns and identifying optimisation opportunities. Align with the Data Senior Solution Architect and Data Solution Architects to ensure consistency with enterprise data architecture and models. Translate architectural direction into practical engineering guidance for Data Platform Engineers and Data Engineers, ensuring teams can implement within defined standards without requiring bespoke architectural intervention for standard use cases. Design data ingestion architecture (batch, micro-batch, and streaming) with clear boundaries for system-to-system integration. Define architecture for the semantic layer and self-serve analytics infrastructure. Provide input to data squads for complex data products and support Data Product Managers and Data Engineers where architectural complexity requires it. Ensure architecture supports emerging requirements, including agentic AI data infrastructure, MLOps productionisation, and advanced analytics. Collaborate with the Senior Manager, Data Platform Engineering (within the Enterprise Platforms & Operations team) to ensure platform operations are aligned to the target architecture, providing feedback on feasibility and translating architectural decisions into implementable guidance. Collaborate with the Senior Manager, Data Engineering (within the Enterprise Data team) to ensure data engineering work follows defined patterns and standards. Own the data platform roadmap from an architectural perspective, defining how the platform evolves over time (e.g.,SAP BW transition/retirement path, Databricks maturation, Datasphere integration layer decisions). Contribute to enterprise architecture governance forums, representing data platform considerations in broader technology decisions. Provide architectural input to vendor and tooling decisions, evaluating technology options and providing recommendations for platform evolution. Maintain comprehensive documentation of design decisions, patterns, standards, and trade-offs. Define non-functional platform architecture standards covering resilience, backup/restore, disaster recovery, observability, service levels, auditability and operational readiness. Define platform security and privacy architecture in partnership with Cyber Security and Data Governance, including PII handling, access recertification, audit logging and retention patterns. Establish architecture decision records, exception/waiver processes and design scorecards so deviations from platform standards are visible, time-bound and governed. Maintain platform adoption, performance, cost and standards-compliance metrics, using them to guide roadmap priorities and architecture governance decisions. PERSONAL PROFILE Deep expertise in Databricks (Unity Catalog, Delta Lake, Spark, Databricks SQL) or equivalent Lakehouse platforms, including administration, cost management, and performance optimisation. Strong understanding of cloud-native architecture principles, cost models, and practical experience with CI/CD pipelines and environment strategies. Proven implementation of data security (encryption, RBAC, column/row-level security, data masking). Strong understanding of ingestion and pipeline architecture patterns for diverse source systems. Experience with SAP data landscapes (BW, Datasphere, S/4HANA data flows) is highly desirable given the Burberry technology estate. Experience defining architectural standards and patterns that engineering teams implement and comfortable setting direction without hands-on delivery. Experience working within a centralised architecture function that engages flexibly with delivery squads. Ability to communicate architectural decisions to both technical and non-technical stakeholders. Experience establishing architectural authority in environments transitioning from outsourced to in-house ownership is beneficial. Experience defining non-functional requirements and architecture patterns for enterprise-grade resilience, observability, disaster recovery, data lifecycle management and operational readiness. Experience using architecture decision records, design authorities, exception management and measurable standards adoption to embed architectural governance without slowing delivery.
Aug 24, 2026
Full time
Select how often (in days) to receive an alert: Solutions Architect Department: INFORMATION TECHNOLOGY City: London Location: GB INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The Data Platform Architect is accountable for the technical architecture of the enterprise data platform, ensuring it meets the demands of a growing data estate while maintaining performance, cost efficiency, security, and alignment with enterprise architecture standards. This role will be expected to own the internal technical architecture (compute and storage design, ingestion framework patterns, data modelling standards, andaccess control architecture, platform performance and capacity planning, and establishing architectural authority, documenting design decisions, and ensuring knowledge retention within Burberry. This role defines the architecture, sets the standards, provides design governance, and ensures what is built is consistent, scalable, and aligned to the enterprise technology strategy. The architect participates in cross-functional squads where architectural input is required, providing design guidance for complex data initiatives. ACCOUNTABILITY BOUNDARIES AND KEY INTERFACES Accountable for platform architecture, standards, technical guardrails, architectural roadmap and design assurance for the enterprise data platform. Not accountable for day-to-day platform operations or individual data product delivery, but accountable for the architectural standards those teams consume. Key interfaces include Enterprise Data, Enterprise Platforms & Operations, Data Governance, Cyber Security, Solution Architecture, MLOps/AI teams and strategic technology vendors. RESPONSIBILITIES Design and maintain the platform's technical architecture, including compute/storage design, ingestion frameworks, access control, performance tuning, and capacity planning. Define and maintain architectural standards and guardrails (naming conventions, environment management, deployment pipelines, partitioning strategies, and cost optimisation patterns). Own platform cost modelling and FinOps governance, defining cost allocation patterns and identifying optimisation opportunities. Align with the Data Senior Solution Architect and Data Solution Architects to ensure consistency with enterprise data architecture and models. Translate architectural direction into practical engineering guidance for Data Platform Engineers and Data Engineers, ensuring teams can implement within defined standards without requiring bespoke architectural intervention for standard use cases. Design data ingestion architecture (batch, micro-batch, and streaming) with clear boundaries for system-to-system integration. Define architecture for the semantic layer and self-serve analytics infrastructure. Provide input to data squads for complex data products and support Data Product Managers and Data Engineers where architectural complexity requires it. Ensure architecture supports emerging requirements, including agentic AI data infrastructure, MLOps productionisation, and advanced analytics. Collaborate with the Senior Manager, Data Platform Engineering (within the Enterprise Platforms & Operations team) to ensure platform operations are aligned to the target architecture, providing feedback on feasibility and translating architectural decisions into implementable guidance. Collaborate with the Senior Manager, Data Engineering (within the Enterprise Data team) to ensure data engineering work follows defined patterns and standards. Own the data platform roadmap from an architectural perspective, defining how the platform evolves over time (e.g.,SAP BW transition/retirement path, Databricks maturation, Datasphere integration layer decisions). Contribute to enterprise architecture governance forums, representing data platform considerations in broader technology decisions. Provide architectural input to vendor and tooling decisions, evaluating technology options and providing recommendations for platform evolution. Maintain comprehensive documentation of design decisions, patterns, standards, and trade-offs. Define non-functional platform architecture standards covering resilience, backup/restore, disaster recovery, observability, service levels, auditability and operational readiness. Define platform security and privacy architecture in partnership with Cyber Security and Data Governance, including PII handling, access recertification, audit logging and retention patterns. Establish architecture decision records, exception/waiver processes and design scorecards so deviations from platform standards are visible, time-bound and governed. Maintain platform adoption, performance, cost and standards-compliance metrics, using them to guide roadmap priorities and architecture governance decisions. PERSONAL PROFILE Deep expertise in Databricks (Unity Catalog, Delta Lake, Spark, Databricks SQL) or equivalent Lakehouse platforms, including administration, cost management, and performance optimisation. Strong understanding of cloud-native architecture principles, cost models, and practical experience with CI/CD pipelines and environment strategies. Proven implementation of data security (encryption, RBAC, column/row-level security, data masking). Strong understanding of ingestion and pipeline architecture patterns for diverse source systems. Experience with SAP data landscapes (BW, Datasphere, S/4HANA data flows) is highly desirable given the Burberry technology estate. Experience defining architectural standards and patterns that engineering teams implement and comfortable setting direction without hands-on delivery. Experience working within a centralised architecture function that engages flexibly with delivery squads. Ability to communicate architectural decisions to both technical and non-technical stakeholders. Experience establishing architectural authority in environments transitioning from outsourced to in-house ownership is beneficial. Experience defining non-functional requirements and architecture patterns for enterprise-grade resilience, observability, disaster recovery, data lifecycle management and operational readiness. Experience using architecture decision records, design authorities, exception management and measurable standards adoption to embed architectural governance without slowing delivery.
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
