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salesforce solution architect
Director of Solutions Engineering - EMEA
Jackalope Digital LLC
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The Team Airwallex is seeking a visionary and strategic leader to become our Director, Solutions Engineering. This is a critical leadership role responsible for leading our world-class solution engineering organisation across EMEA. This includes executive level pre-sales technical solution design, E2E solution implementation as well as proper post go-live commercial performance ramp-up for selective clients. You will be the driving force behind our technical go-to-market (GTM) strategy, scaling a high-performing team of Solutions Engineers and Solutions Architects who are instrumental in driving our global revenue growth. By partnering with Sales, Product, and Engineering leadership, you will shape the customer experience, influence our product roadmap, and solidify Airwallex's position as the leading financial infrastructure for modern businesses. What You'll Do Lead, mentor, and scale our high-performing EMEA Solutions Engineering teams, fostering a culture of technical excellence, customer obsession, and collaboration. Develop and execute the global vision and strategy for the Solutions Engineering function, ensuring tight alignment with the company's overall sales and growth objectives. Own the technical sales strategy, empowering your team to deliver compelling product demonstrations, proofs-of-concept (POCs), and sophisticated solution designs that solve our customers' most complex challenges. Serve as a key executive partner to the Sales and Product organisations, acting as the voice of the customer and the field to influence the product roadmap and GTM strategy. Implement scalable processes, playbooks, and best practices for the entire pre-sales and implementation lifecycle, from technical discovery and solutioning to RFP responses and guiding successful implementations. Represent Airwallex as a senior technical leader in key customer meetings, industry events, and executive briefings, building trust and credibility with C-level stakeholders. Who You Are You have a significant track record of leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams within EMEA, with 3+ years in a senior leadership capacity. You bring 10+ years of experience in technical, client-facing roles. You have a background in engineering, software development, or product, and have been hands on designing and delivering complex software solutions. You are a strategic thinker with a deep understanding of enterprise sales cycles, go to market motions, and how to position a technical solution to solve core business problems. You excel at working with enterprise clients, understanding their business goals, and translating their needs into tangible, creative solutions built upon a sophisticated API driven platform. You possess outstanding executive communication and presentation skills, capable of commanding a room and articulating complex technical concepts to both commercial and engineering audiences. Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous. Bachelor's degree in a STEM discipline preferred (Computer Science, Engineering, etc.) This role is based in London Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Find more English Speaking Jobs in United Kingdom on Arbeitnow
Aug 24, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The Team Airwallex is seeking a visionary and strategic leader to become our Director, Solutions Engineering. This is a critical leadership role responsible for leading our world-class solution engineering organisation across EMEA. This includes executive level pre-sales technical solution design, E2E solution implementation as well as proper post go-live commercial performance ramp-up for selective clients. You will be the driving force behind our technical go-to-market (GTM) strategy, scaling a high-performing team of Solutions Engineers and Solutions Architects who are instrumental in driving our global revenue growth. By partnering with Sales, Product, and Engineering leadership, you will shape the customer experience, influence our product roadmap, and solidify Airwallex's position as the leading financial infrastructure for modern businesses. What You'll Do Lead, mentor, and scale our high-performing EMEA Solutions Engineering teams, fostering a culture of technical excellence, customer obsession, and collaboration. Develop and execute the global vision and strategy for the Solutions Engineering function, ensuring tight alignment with the company's overall sales and growth objectives. Own the technical sales strategy, empowering your team to deliver compelling product demonstrations, proofs-of-concept (POCs), and sophisticated solution designs that solve our customers' most complex challenges. Serve as a key executive partner to the Sales and Product organisations, acting as the voice of the customer and the field to influence the product roadmap and GTM strategy. Implement scalable processes, playbooks, and best practices for the entire pre-sales and implementation lifecycle, from technical discovery and solutioning to RFP responses and guiding successful implementations. Represent Airwallex as a senior technical leader in key customer meetings, industry events, and executive briefings, building trust and credibility with C-level stakeholders. Who You Are You have a significant track record of leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams within EMEA, with 3+ years in a senior leadership capacity. You bring 10+ years of experience in technical, client-facing roles. You have a background in engineering, software development, or product, and have been hands on designing and delivering complex software solutions. You are a strategic thinker with a deep understanding of enterprise sales cycles, go to market motions, and how to position a technical solution to solve core business problems. You excel at working with enterprise clients, understanding their business goals, and translating their needs into tangible, creative solutions built upon a sophisticated API driven platform. You possess outstanding executive communication and presentation skills, capable of commanding a room and articulating complex technical concepts to both commercial and engineering audiences. Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous. Bachelor's degree in a STEM discipline preferred (Computer Science, Engineering, etc.) This role is based in London Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Find more English Speaking Jobs in United Kingdom on Arbeitnow
Industry principal Pharma/Life science
AVEVA Denmark
Industry principal Pharma/Life scienceApplylocations: London Cannon Street: Malmo, Sweden: Frankfurt, Germany: Manoteras, Spain: Paris, Francetime type: Full timeposted on: Posted Todayjob requisition id: R014012 AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title: industry principal, Pharma/life science Location: London, UK / Frankfurt, Germany / Paris, France / Madrid, Spain / Malmo, Sweden (Hybrid, 50% working time at the office) Employment Type: full time The job As an Industry Principal, your primary focus will be to create demand for the products and services of AVEVA in your assigned industry group thanks to your industry domain expertise, supporting sales with industry value proposition, and thought leadership.Your main objective will be to act as a pathfinder for our customers and enable the AVEVA salesforce to deliver high customer satisfaction with global consistency. Key responsibilities Increase AVEVA's penetration and market share within the industry value chain. Build a strong ecosystem with executive level relationships throughout the customer base and partnerships. Support specific and numerous sales opportunities with industry specific information and expertise. Understand the business drivers, strategic trends and competitive threats and influence in this industry and deliver our response as required to increase the value proposition. Create value proposition, emerging use cases and collateral for our products, and solution. Essential requirements Bachelor's degree required. Master's degree preferred. STEM degree highly desired Minimum of 10+ years of direct experience working in industry in charge, with specific experience supporting operations and/or engineering at some level in two or more of these industries/areas. High level of business acumen; professional written and oral communication skills; proven ability to delivery executive-level value statements; excellent presentation skills Visionary, you are a change agent in your organization and a technology early adopter in your industry Desired skills Background in software sales highly desired Proven track record of Business Development in an industry vertical. High energy and curiosity is highly desired Commercial at AVEVA Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.Find out more: UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: Hybrid working We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: Find out more: AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Aug 24, 2026
Full time
Industry principal Pharma/Life scienceApplylocations: London Cannon Street: Malmo, Sweden: Frankfurt, Germany: Manoteras, Spain: Paris, Francetime type: Full timeposted on: Posted Todayjob requisition id: R014012 AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title: industry principal, Pharma/life science Location: London, UK / Frankfurt, Germany / Paris, France / Madrid, Spain / Malmo, Sweden (Hybrid, 50% working time at the office) Employment Type: full time The job As an Industry Principal, your primary focus will be to create demand for the products and services of AVEVA in your assigned industry group thanks to your industry domain expertise, supporting sales with industry value proposition, and thought leadership.Your main objective will be to act as a pathfinder for our customers and enable the AVEVA salesforce to deliver high customer satisfaction with global consistency. Key responsibilities Increase AVEVA's penetration and market share within the industry value chain. Build a strong ecosystem with executive level relationships throughout the customer base and partnerships. Support specific and numerous sales opportunities with industry specific information and expertise. Understand the business drivers, strategic trends and competitive threats and influence in this industry and deliver our response as required to increase the value proposition. Create value proposition, emerging use cases and collateral for our products, and solution. Essential requirements Bachelor's degree required. Master's degree preferred. STEM degree highly desired Minimum of 10+ years of direct experience working in industry in charge, with specific experience supporting operations and/or engineering at some level in two or more of these industries/areas. High level of business acumen; professional written and oral communication skills; proven ability to delivery executive-level value statements; excellent presentation skills Visionary, you are a change agent in your organization and a technology early adopter in your industry Desired skills Background in software sales highly desired Proven track record of Business Development in an industry vertical. High energy and curiosity is highly desired Commercial at AVEVA Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.Find out more: UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: Hybrid working We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: Find out more: AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Government Digital & Data
Senior DevOps Engineer (Salesforce) - OFGEM - G7
Government Digital & Data
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, digital platforms and cloud technologies are fundamental to delivering reliable, secure and user-centred services. As organisations increasingly depend on enterprise platforms such as Salesforce, robust DevOps practices are essential to ensure systems remain resilient, scalable and capable of supporting continuous delivery. At Ofgem, digital services play a critical role in protecting consumers and supporting the transition to a cleaner, fairer energy system. Ofgem is undergoing an ambitious digital transformation. Within the Digital, Data and Security Services (DDSS) directorate, we are continuing to strengthen our Salesforce capability and modernise the way we deliver and manage enterprise applications. As part of this journey, we are investing in automation, cloud engineering and DevOps excellence to support high-quality, secure and efficient service delivery across the organisation. As a Senior DevOps Engineer (Salesforce) , you will play a key role in designing, implementing and optimising Salesforce DevOps capabilities across Ofgem. You will be responsible for developing and maintaining CI/CD pipelines, embedding automation and quality assurance practices, and supporting the delivery of secure, scalable Salesforce solutions. Working closely with developers, architects, product teams and security specialists, you will help shape how Salesforce services are delivered and operated, ensuring consistency, compliance and reliability at every stage of the software lifecycle. This is an exciting opportunity for an experienced DevOps professional to influence delivery practices, champion automation and contribute to the evolution of a critical enterprise platform. Job description You will be responsible for: Designing, building and maintaining Salesforce CI/CD pipelines using Azure DevOps (ADO), supporting source-driven and metadata-based deployments. Implementing and optimising automated testing and deployment processes through tools such as ADO Test Plans, BrowserStack and Playwright. Integrating code quality, security and compliance tooling including Salesforce Code Checker and SonarCloud to support high-quality releases. Collaborating with Salesforce developers, administrators, architects and product teams to deliver efficient, reliable and auditable DevOps solutions. Driving continuous improvement across DevOps tooling, processes and automation frameworks. Championing modern engineering practices including Infrastructure as Code, Continuous Integration and Continuous Testing. Supporting the resolution of complex deployment, release and service issues across Salesforce environments. Ensuring Salesforce delivery aligns with Ofgem's cloud engineering, governance and security standards. Contributing to technical communities of practice, sharing expertise and mentoring colleagues to build capability across the organisation. Monitoring and improving platform reliability, delivery velocity and operational performance. We are looking for: A highly capable DevOps engineer with strong Salesforce platform experience and a passion for automation, engineering excellence and continuous improvement. You will be comfortable working across multiple technical teams and balancing delivery demands with governance, security and operational requirements. You will demonstrate: Significant experience delivering and supporting enterprise-scale DevOps tooling, infrastructure and deployment pipelines. Proven experience implementing and maintaining Salesforce CI/CD pipelines using Azure DevOps. Strong knowledge of DevOps principles, automation, release management and cloud-based delivery practices. Experience integrating automated testing, quality assurance and code analysis tools, including Salesforce Code Checker, BrowserStack, Playwright or comparable technologies. The ability to translate business and technical requirements into scalable automation and deployment solutions. Experience collaborating with a wide range of stakeholders, influencing technical decisions and driving best practice adoption. Strong troubleshooting and problem-solving skills, with the ability to resolve complex deployment and service issues. Relevant certifications such as Microsoft Certified: DevOps Engineer Expert (or the ability to obtain within six months of appointment) are expected. Experience supporting Salesforce deployments within government, regulated or enterprise-scale environments, particularly those involving complex integrations, would be advantageous. This is an opportunity to help shape the future of Salesforce delivery at Ofgem. You will play a key role in building modern, automated and resilient delivery capabilities that enable secure, scalable and efficient digital services, supporting an organisation at the heart of the UK's energy transition. Person specification Essential Criteria Demonstrable senior practitioner experience delivering and maintaining enterprise-scale DevOps pipelines and infrastructure. (Lead Criteria) Proven experience implementing and maintaining CI/CD pipelines for Salesforce using Azure DevOps (ADO). (Lead Criteria) Strong ability to engage with stakeholders, translate requirements into automation and infrastructure solutions, and influence across teams. Experience integrating automated testing and code quality tools (Code Checker, BrowserStack, Playwright and SonarCloud. Holds or can obtain the following certifications or equivalent within 6 months: Microsoft Certified: DevOps Engineer Expert. Desirable Criteria Experience supporting Salesforce deployments in public sector or enterprise-scale environments with cross-platform integrations.
Aug 24, 2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, digital platforms and cloud technologies are fundamental to delivering reliable, secure and user-centred services. As organisations increasingly depend on enterprise platforms such as Salesforce, robust DevOps practices are essential to ensure systems remain resilient, scalable and capable of supporting continuous delivery. At Ofgem, digital services play a critical role in protecting consumers and supporting the transition to a cleaner, fairer energy system. Ofgem is undergoing an ambitious digital transformation. Within the Digital, Data and Security Services (DDSS) directorate, we are continuing to strengthen our Salesforce capability and modernise the way we deliver and manage enterprise applications. As part of this journey, we are investing in automation, cloud engineering and DevOps excellence to support high-quality, secure and efficient service delivery across the organisation. As a Senior DevOps Engineer (Salesforce) , you will play a key role in designing, implementing and optimising Salesforce DevOps capabilities across Ofgem. You will be responsible for developing and maintaining CI/CD pipelines, embedding automation and quality assurance practices, and supporting the delivery of secure, scalable Salesforce solutions. Working closely with developers, architects, product teams and security specialists, you will help shape how Salesforce services are delivered and operated, ensuring consistency, compliance and reliability at every stage of the software lifecycle. This is an exciting opportunity for an experienced DevOps professional to influence delivery practices, champion automation and contribute to the evolution of a critical enterprise platform. Job description You will be responsible for: Designing, building and maintaining Salesforce CI/CD pipelines using Azure DevOps (ADO), supporting source-driven and metadata-based deployments. Implementing and optimising automated testing and deployment processes through tools such as ADO Test Plans, BrowserStack and Playwright. Integrating code quality, security and compliance tooling including Salesforce Code Checker and SonarCloud to support high-quality releases. Collaborating with Salesforce developers, administrators, architects and product teams to deliver efficient, reliable and auditable DevOps solutions. Driving continuous improvement across DevOps tooling, processes and automation frameworks. Championing modern engineering practices including Infrastructure as Code, Continuous Integration and Continuous Testing. Supporting the resolution of complex deployment, release and service issues across Salesforce environments. Ensuring Salesforce delivery aligns with Ofgem's cloud engineering, governance and security standards. Contributing to technical communities of practice, sharing expertise and mentoring colleagues to build capability across the organisation. Monitoring and improving platform reliability, delivery velocity and operational performance. We are looking for: A highly capable DevOps engineer with strong Salesforce platform experience and a passion for automation, engineering excellence and continuous improvement. You will be comfortable working across multiple technical teams and balancing delivery demands with governance, security and operational requirements. You will demonstrate: Significant experience delivering and supporting enterprise-scale DevOps tooling, infrastructure and deployment pipelines. Proven experience implementing and maintaining Salesforce CI/CD pipelines using Azure DevOps. Strong knowledge of DevOps principles, automation, release management and cloud-based delivery practices. Experience integrating automated testing, quality assurance and code analysis tools, including Salesforce Code Checker, BrowserStack, Playwright or comparable technologies. The ability to translate business and technical requirements into scalable automation and deployment solutions. Experience collaborating with a wide range of stakeholders, influencing technical decisions and driving best practice adoption. Strong troubleshooting and problem-solving skills, with the ability to resolve complex deployment and service issues. Relevant certifications such as Microsoft Certified: DevOps Engineer Expert (or the ability to obtain within six months of appointment) are expected. Experience supporting Salesforce deployments within government, regulated or enterprise-scale environments, particularly those involving complex integrations, would be advantageous. This is an opportunity to help shape the future of Salesforce delivery at Ofgem. You will play a key role in building modern, automated and resilient delivery capabilities that enable secure, scalable and efficient digital services, supporting an organisation at the heart of the UK's energy transition. Person specification Essential Criteria Demonstrable senior practitioner experience delivering and maintaining enterprise-scale DevOps pipelines and infrastructure. (Lead Criteria) Proven experience implementing and maintaining CI/CD pipelines for Salesforce using Azure DevOps (ADO). (Lead Criteria) Strong ability to engage with stakeholders, translate requirements into automation and infrastructure solutions, and influence across teams. Experience integrating automated testing and code quality tools (Code Checker, BrowserStack, Playwright and SonarCloud. Holds or can obtain the following certifications or equivalent within 6 months: Microsoft Certified: DevOps Engineer Expert. Desirable Criteria Experience supporting Salesforce deployments in public sector or enterprise-scale environments with cross-platform integrations.
TEKsystems
Salesforce SME Architect
TEKsystems
Description Salesforce SME Architect We are seeking an experienced Salesforce SME Architect to lead the design, implementation, and governance of enterprise Salesforce solutions. As the Salesforce Subject Matter Expert, you will provide technical leadership across CRM transformation initiatives, ensuring scalable, secure, and high-performing solutions that align with business goals and best practi click apply for full job details
Aug 24, 2026
Contractor
Description Salesforce SME Architect We are seeking an experienced Salesforce SME Architect to lead the design, implementation, and governance of enterprise Salesforce solutions. As the Salesforce Subject Matter Expert, you will provide technical leadership across CRM transformation initiatives, ensuring scalable, secure, and high-performing solutions that align with business goals and best practi click apply for full job details
Akkodis
ServiceNow CRM Specialist Hybrid c. £90k
Akkodis City, Manchester
ServiceNow CRM Specialist UK Wide Hybrid Permanent Up to the high 90k + bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 22, 2026
Full time
ServiceNow CRM Specialist UK Wide Hybrid Permanent Up to the high 90k + bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Philanthropy Consultant, New England Region
The Giving Collaborative, LLC
Philanthropy Consultant, New England Region The Giving Collaborative (TGC) is a comprehensive philanthropy consulting firm headquartered in Connecticut. TGC's mission is to deliver personalized philanthropy and management counsel to nonprofit organizations worldwide. The Firm has offices and representation nationally in California, Colorado, Connecticut, Florida, Georgia, Massachusetts, Nevada, New York and Washington, DC, and overseas in Cape Town, South Africa, and London, England. TGC is the leader in bespoke consulting solutions for mission-based organizations. TGCleadership has built their reputations on managing and directing high-performing fundraising operations. TGC significantly expands fundraising capacity through: Campaign Readiness And Counsel Principal, Major Gift, & Planned Giving Guidance Interim Staffing Solutions Strategic Planning Annual & Acquisition Planning Board Development & Recruitment Advancement Audits Donor Communications & Marketing Talent Acquisition About The Position TGC is seeking a proactive and disciplined Consultant to serve as a trusted, embedded partner to our diverse nonprofit clients. While this role supports organizations throughout the country, the Consultant will primarily focus on New England, leveraging a deep understanding of the region's unique philanthropic landscape, from major metropolitan hubs to rural communities. Moving beyond reactive project management, the successful candidate will be responsible for creating momentum and "pushing" value into client organizations by designing high-impact engagement strategies. You will provide visible leadership and strategic counsel across a portfolio of complex engagements, guiding clients through critical inflection points such as capital campaign planning, feasibility studies, and organizational assessments. This role requires the ability to act as a strategic architect, balancing macro-level planning with the micro-operational governance necessary to sustain long-term growth. Strategic Execution & Regional Impact The Consultant will lead the design and execution of sophisticated fundraising infrastructures tailored to both national best practices and the specific cultural nuances ofNew England. Key responsibilities include: Fundraising Architecture: Developing comprehensive cases for support and facilitating board retreats to align leadership. Data-Driven Insight: Implementing prospect strategies utilizing wealth screening and predictive modeling. Capacity Building: Establishing Standard Operating Procedures (SOPs) for development teams and ensuring ethical adherence to industry standards regarding compensation and data stewardship. National Service: Maintaining the agility to service and travel to clients across the United States as needed, ensuring a consistent TGC experience regardless of geography. Qualifications & Mindset We are looking for a candidate who combines intellectual rigor with the ability to build deep, durable relationships. You must be comfortable working independently to drive results-maintaining consistent, substantive touchpoints with client leadership-while collaborating effectively within TGC's team. Whether serving healthcare systems, educational institutions, or conservation groups, you will possess a profound understanding of the donor lifecycle, from identification and cultivation to stewardship. A successful candidate will demonstrate a particular resonance with the spirit of New Englandensuring our regional and national clients are positioned for enduring mission impact. General Responsibilities May Include: Capital Campaign Development & Management: Serve as a strategic architect to design and manage the sophisticated governance and high-impact momentum required for large-scale, transformational funding initiatives. Feasibility & Planning Studies: Lead rigorous organizational assessments and external market testing to provide a data-driven roadmap and identify critical leadership for upcoming campaigns. Interim & Outsourced Development Services: Act as an embedded partner overseeing the day-to-day tactical planning and strategic management of a client's comprehensive development program. Major Gift Program Implementation & Training: Implement professionalized performance monitoring systems while training staff and volunteers in deep, durable donor cultivation and solicitation techniques. Advanced Prospect Research & Analytics: Utilize wealth screening and predictive modeling to provide in-depth donor profiles and identify high-potential funding opportunities across the donor lifecycle. Development Program Assessments & Audits: Conduct comprehensive quantitative and qualitative analyses to provide tactical recommendations and build internal capacity based on industry benchmarks. Planned Giving Program Development: Partner with philanthropy staff to design and execute comprehensive planned-giving programs that ensure long-term fiscal sustainability and mission impact. Annual Program Development & Support: Map innovative goals and timelines for donor acquisition, renewal, and upgrades to build a resilient and expanding base of annual support. Foundation Grant Writing: Produce highly detailed and competitive grant proposals that exceed the expectations of grant makers through clear, comprehensive storytelling. Staff, Board, & Volunteer Training: Deliver customized training modules and Standard Operating Procedures to align leadership and professionalize organizational fundraising efforts. Qualifications To perform this job successfully, an individual must perform each essential duty satisfactorily. Therefore, the requirements listed represent the knowledge, skill, and/or ability required. Strong oral communication and presentation skills Excellent interpersonal skills Exceptional relationship management ability Strong organizational skills and diligence Exceptional analytical and writing skills Entrepreneurial inclination and ability to work independently Proficient in Microsoft Office, Google, various AI tools, and EHR/CRM platforms including Epic, Blackbaud, and Salesforce. Equally comfortable with virtual and onsite meetings Education and Experience: A Bachelor's Degree is required, though an advanced degree is preferred, alongside a minimum of 7-10 years of senior-level fundraising or nonprofit leadership experience. Professional Certification: Preference will be given to candidates holding a CFRE certification or a Master's degree in a related field, reflecting a commitment to the highest professional standards and advanced tactical knowledge. Language Skills: Excellent oral and written communication skills in English are required; multi-lingual ability is considered a significant asset. Job Type: Contract, Commission, and Project-Based. Health & Safety Requirements: As many of our clients are healthcare systems, all Consultants are required to be vaccinated in accordance with industry-specific safety requirements. Work Location: Must have access to a home-based office to work remotely when needed. This includes the ability to effectively utilize Zoom and other virtual meeting applications. Other work locations will vary based on client partners but primarily in New England. The Giving Collaborative is a comprehensive philanthropy consulting firm whose mission is to deliver personalized, bespoke counsel to nonprofit organizations across multiple sectors in the United States and Europe.
Aug 22, 2026
Full time
Philanthropy Consultant, New England Region The Giving Collaborative (TGC) is a comprehensive philanthropy consulting firm headquartered in Connecticut. TGC's mission is to deliver personalized philanthropy and management counsel to nonprofit organizations worldwide. The Firm has offices and representation nationally in California, Colorado, Connecticut, Florida, Georgia, Massachusetts, Nevada, New York and Washington, DC, and overseas in Cape Town, South Africa, and London, England. TGC is the leader in bespoke consulting solutions for mission-based organizations. TGCleadership has built their reputations on managing and directing high-performing fundraising operations. TGC significantly expands fundraising capacity through: Campaign Readiness And Counsel Principal, Major Gift, & Planned Giving Guidance Interim Staffing Solutions Strategic Planning Annual & Acquisition Planning Board Development & Recruitment Advancement Audits Donor Communications & Marketing Talent Acquisition About The Position TGC is seeking a proactive and disciplined Consultant to serve as a trusted, embedded partner to our diverse nonprofit clients. While this role supports organizations throughout the country, the Consultant will primarily focus on New England, leveraging a deep understanding of the region's unique philanthropic landscape, from major metropolitan hubs to rural communities. Moving beyond reactive project management, the successful candidate will be responsible for creating momentum and "pushing" value into client organizations by designing high-impact engagement strategies. You will provide visible leadership and strategic counsel across a portfolio of complex engagements, guiding clients through critical inflection points such as capital campaign planning, feasibility studies, and organizational assessments. This role requires the ability to act as a strategic architect, balancing macro-level planning with the micro-operational governance necessary to sustain long-term growth. Strategic Execution & Regional Impact The Consultant will lead the design and execution of sophisticated fundraising infrastructures tailored to both national best practices and the specific cultural nuances ofNew England. Key responsibilities include: Fundraising Architecture: Developing comprehensive cases for support and facilitating board retreats to align leadership. Data-Driven Insight: Implementing prospect strategies utilizing wealth screening and predictive modeling. Capacity Building: Establishing Standard Operating Procedures (SOPs) for development teams and ensuring ethical adherence to industry standards regarding compensation and data stewardship. National Service: Maintaining the agility to service and travel to clients across the United States as needed, ensuring a consistent TGC experience regardless of geography. Qualifications & Mindset We are looking for a candidate who combines intellectual rigor with the ability to build deep, durable relationships. You must be comfortable working independently to drive results-maintaining consistent, substantive touchpoints with client leadership-while collaborating effectively within TGC's team. Whether serving healthcare systems, educational institutions, or conservation groups, you will possess a profound understanding of the donor lifecycle, from identification and cultivation to stewardship. A successful candidate will demonstrate a particular resonance with the spirit of New Englandensuring our regional and national clients are positioned for enduring mission impact. General Responsibilities May Include: Capital Campaign Development & Management: Serve as a strategic architect to design and manage the sophisticated governance and high-impact momentum required for large-scale, transformational funding initiatives. Feasibility & Planning Studies: Lead rigorous organizational assessments and external market testing to provide a data-driven roadmap and identify critical leadership for upcoming campaigns. Interim & Outsourced Development Services: Act as an embedded partner overseeing the day-to-day tactical planning and strategic management of a client's comprehensive development program. Major Gift Program Implementation & Training: Implement professionalized performance monitoring systems while training staff and volunteers in deep, durable donor cultivation and solicitation techniques. Advanced Prospect Research & Analytics: Utilize wealth screening and predictive modeling to provide in-depth donor profiles and identify high-potential funding opportunities across the donor lifecycle. Development Program Assessments & Audits: Conduct comprehensive quantitative and qualitative analyses to provide tactical recommendations and build internal capacity based on industry benchmarks. Planned Giving Program Development: Partner with philanthropy staff to design and execute comprehensive planned-giving programs that ensure long-term fiscal sustainability and mission impact. Annual Program Development & Support: Map innovative goals and timelines for donor acquisition, renewal, and upgrades to build a resilient and expanding base of annual support. Foundation Grant Writing: Produce highly detailed and competitive grant proposals that exceed the expectations of grant makers through clear, comprehensive storytelling. Staff, Board, & Volunteer Training: Deliver customized training modules and Standard Operating Procedures to align leadership and professionalize organizational fundraising efforts. Qualifications To perform this job successfully, an individual must perform each essential duty satisfactorily. Therefore, the requirements listed represent the knowledge, skill, and/or ability required. Strong oral communication and presentation skills Excellent interpersonal skills Exceptional relationship management ability Strong organizational skills and diligence Exceptional analytical and writing skills Entrepreneurial inclination and ability to work independently Proficient in Microsoft Office, Google, various AI tools, and EHR/CRM platforms including Epic, Blackbaud, and Salesforce. Equally comfortable with virtual and onsite meetings Education and Experience: A Bachelor's Degree is required, though an advanced degree is preferred, alongside a minimum of 7-10 years of senior-level fundraising or nonprofit leadership experience. Professional Certification: Preference will be given to candidates holding a CFRE certification or a Master's degree in a related field, reflecting a commitment to the highest professional standards and advanced tactical knowledge. Language Skills: Excellent oral and written communication skills in English are required; multi-lingual ability is considered a significant asset. Job Type: Contract, Commission, and Project-Based. Health & Safety Requirements: As many of our clients are healthcare systems, all Consultants are required to be vaccinated in accordance with industry-specific safety requirements. Work Location: Must have access to a home-based office to work remotely when needed. This includes the ability to effectively utilize Zoom and other virtual meeting applications. Other work locations will vary based on client partners but primarily in New England. The Giving Collaborative is a comprehensive philanthropy consulting firm whose mission is to deliver personalized, bespoke counsel to nonprofit organizations across multiple sectors in the United States and Europe.
Principal Forward-Deployed Analytics Engineer
Salesforce, Inc.
Salesforce, Inc. is seeking a Principal Analytics Forward Deployed Engineer to lead the implementation of Agentic Analytics across Tableau. In this role, you'll architect impactful analytics solutions for strategic customers while ensuring technical success and mentoring their teams. You will need 7+ years of experience in data engineering, strong AI skills, and proficiency in Python. Join us to redefine what's possible in the world of analytics.
Aug 21, 2026
Full time
Salesforce, Inc. is seeking a Principal Analytics Forward Deployed Engineer to lead the implementation of Agentic Analytics across Tableau. In this role, you'll architect impactful analytics solutions for strategic customers while ensuring technical success and mentoring their teams. You will need 7+ years of experience in data engineering, strong AI skills, and proficiency in Python. Join us to redefine what's possible in the world of analytics.
Junior AdTech Product & Solutions Executive
IAG Transform UK
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Junior AdTech Product & Solutions Executive supports the development and day-to-day operation of IAG Media's advertising technology capability. Working with the AdTech Product & Solutions Manager, the role helps teams understand, document and support how Google Ad Manager, DV360, Meta, Salesforce and LiveRamp fit together. This role is suited to someone early in their media or AdTech career who wants to grow into platform ownership, product solutions and campaign enablement. It supports the teams that sell, plan and deliver campaigns by checking details, logging issues, documenting fixes and learning how the platforms connect. Your responsibilities Platform and campaign-readiness support Support agreed checks across Google Ad Manager, DV360 and Meta, keeping notes, examples and evidence accurate and organised. Help Ad Operations and Planning check naming conventions, taxonomy, targeting, creative requirements, audience availability and reporting setup. Build practical understanding of how campaign requirements move from Sales and Planning into Salesforce, GAM, DV360, Meta, LiveRamp and reporting environments. Issue capture and coordination: Log platform or workflow issues clearly, gathering screenshots, examples, ticket details and issue history before routing them to the right owner. Support the manager with evidence, actions and follow-ups for internal teams, platform vendors, Reaktor, agencies and implementation partners. Spot recurring problems or unclear hand-offs and highlight them before they become campaign-delivery issues. Documentation and training: Maintain how-to guidance, FAQs, known-issue logs, naming standards, training notes and best-practice checklists. Turn platform learning and resolved issues into clear, plain-English guidance that helps media teams work more confidently. Keep documentation current, accessible and easy for Sales, Planning and Ad Operations teams to follow. Stakeholder support and continuous learning: Support Sales, Planning and Ad Operations by capturing requirements, checking details and routing platform questions clearly. Help prepare accurate evidence and documentation for Product, Data, Business Architecture, Service Operations, Cyber and other IAG Transform teams. Develop capability across media, AdTech, audiences, identity, reporting and platform support, proactively asking questions and sharing learning. Your skills, experience and qualifications Essential Some experience or exposure across media planning, Ad Operations, programmatic activation, trafficking, campaign QA, paid social, publisher operations or advertising platforms. Basic understanding of how digital media campaigns are briefed, planned, set up, activated, monitored and reported. Strong interest in Google Ad Manager, DV360, Meta, Salesforce, LiveRamp, audiences, tags, identifiers and reporting. Excellent attention to detail and confidence working with checklists, screenshots, notes, issue logs and naming conventions. Clear written and verbal communication skills, with a willingness to create straightforward guidance for others. A curious, structured and proactive working style, with confidence asking questions and an appetite to learn. Desirable Hands-on exposure to one or more digital advertising platforms, campaign-management tools or marketing technology systems. Awareness of audience activation, first-party data, creative QA, tags, signals, identity or reporting workflows. Experience supporting internal stakeholders, vendors, agencies or platform-support teams with evidence and follow-up actions. An ambition to grow into broader AdTech product ownership, platform solutions or campaign-enablement responsibilities. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. IAG Transform is a part of International Airlines Group (IAG). IAG is one of the world's largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG's strategy. IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation. We are based in London, UK, with a presence in Dublin, Madrid, Barcelona and Kraków. With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.
Aug 21, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Junior AdTech Product & Solutions Executive supports the development and day-to-day operation of IAG Media's advertising technology capability. Working with the AdTech Product & Solutions Manager, the role helps teams understand, document and support how Google Ad Manager, DV360, Meta, Salesforce and LiveRamp fit together. This role is suited to someone early in their media or AdTech career who wants to grow into platform ownership, product solutions and campaign enablement. It supports the teams that sell, plan and deliver campaigns by checking details, logging issues, documenting fixes and learning how the platforms connect. Your responsibilities Platform and campaign-readiness support Support agreed checks across Google Ad Manager, DV360 and Meta, keeping notes, examples and evidence accurate and organised. Help Ad Operations and Planning check naming conventions, taxonomy, targeting, creative requirements, audience availability and reporting setup. Build practical understanding of how campaign requirements move from Sales and Planning into Salesforce, GAM, DV360, Meta, LiveRamp and reporting environments. Issue capture and coordination: Log platform or workflow issues clearly, gathering screenshots, examples, ticket details and issue history before routing them to the right owner. Support the manager with evidence, actions and follow-ups for internal teams, platform vendors, Reaktor, agencies and implementation partners. Spot recurring problems or unclear hand-offs and highlight them before they become campaign-delivery issues. Documentation and training: Maintain how-to guidance, FAQs, known-issue logs, naming standards, training notes and best-practice checklists. Turn platform learning and resolved issues into clear, plain-English guidance that helps media teams work more confidently. Keep documentation current, accessible and easy for Sales, Planning and Ad Operations teams to follow. Stakeholder support and continuous learning: Support Sales, Planning and Ad Operations by capturing requirements, checking details and routing platform questions clearly. Help prepare accurate evidence and documentation for Product, Data, Business Architecture, Service Operations, Cyber and other IAG Transform teams. Develop capability across media, AdTech, audiences, identity, reporting and platform support, proactively asking questions and sharing learning. Your skills, experience and qualifications Essential Some experience or exposure across media planning, Ad Operations, programmatic activation, trafficking, campaign QA, paid social, publisher operations or advertising platforms. Basic understanding of how digital media campaigns are briefed, planned, set up, activated, monitored and reported. Strong interest in Google Ad Manager, DV360, Meta, Salesforce, LiveRamp, audiences, tags, identifiers and reporting. Excellent attention to detail and confidence working with checklists, screenshots, notes, issue logs and naming conventions. Clear written and verbal communication skills, with a willingness to create straightforward guidance for others. A curious, structured and proactive working style, with confidence asking questions and an appetite to learn. Desirable Hands-on exposure to one or more digital advertising platforms, campaign-management tools or marketing technology systems. Awareness of audience activation, first-party data, creative QA, tags, signals, identity or reporting workflows. Experience supporting internal stakeholders, vendors, agencies or platform-support teams with evidence and follow-up actions. An ambition to grow into broader AdTech product ownership, platform solutions or campaign-enablement responsibilities. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. IAG Transform is a part of International Airlines Group (IAG). IAG is one of the world's largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG's strategy. IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation. We are based in London, UK, with a presence in Dublin, Madrid, Barcelona and Kraków. With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.
AdTech Product & Solutions Manager
IAG Transform UK
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The AdTech Product & Solutions Manager is accountable for establishing, designing, building, maintaining, governing and evolving IAG Media's advertising technology capability. Sitting between Sales, Planning, Ad Operations and Technology, the role ensures that platforms, integrations and workflows enable campaigns to be planned, activated, delivered and reported reliably at scale. This is not a campaign trafficking or traditional IT support role. It owns the capability behind the platforms: how they are configured, connected, documented, supported and improved, enabling Ad Operations to manage campaigns without avoidable platform or workflow issues. Your responsibilities Media technology capability Own the practical capability layer across Google Ad Manager, DV360, Meta and connected platforms so media teams can deliver campaigns with confidence. Define scalable platform configuration, taxonomy, access, governance and support standards across the AdTech ecosystem. Shape platform and workflow design across campaign requirements, audiences, inventory, tags, approvals, activation, measurement and reporting. Sales, Planning and Ad Operations enablement Act as the specialist support point when Sales, Planning or Ad Operations need help translating media requirements into platform-ready solutions. Support campaign feasibility, audience availability and inventory discussions without taking ownership of business-as-usual campaign trafficking. Create playbooks, standards, checklists, known-issue logs and training materials so teams understand how to use the platforms correctly. Issue management and continuous improvement Investigate platform, data or workflow problems, frame issues clearly, gather evidence and route them to the appropriate vendor, technical team or internal owner. Identify recurring errors, manual workarounds and unclear hand offs, then improve the process before they become business as usual problems. Maintain clear escalation paths, service expectations and reusable guidance to reduce avoidable campaign disruption. Technology, governance and partner coordination Work with Business Architecture, Service Operations, Data, Cyber and other IAG Transform teams to keep the stack scalable, compliant and aligned with IAG ways of working. Coordinate with Google, Meta, Salesforce, LiveRamp, Reaktor, agencies and implementation partners to resolve issues and shape future capability. Connect internal and external stakeholders, translate media outcomes into clear technical requirements and keep dependencies moving. Support the launch of new media products with clear platform design, integration requirements, operating models, governance and support paths. Your skills, experience and qualifications Strong media background across planning, activation, Ad Operations, programmatic, publisher operations or advertising platforms. Practical understanding of Google Ad Manager, DV360 and Meta, including campaign setup, activation, delivery, audience and reporting issues. Experience owning or improving an AdTech product, platform capability or connected media workflow end to end. Ability to support Sales, Planning and Ad Operations while maintaining a clear boundary from business as usual campaign trafficking. Clear communication skills, with the ability to translate between media, commercial and technical stakeholders. Strong documentation, training, problem solving, issue triage and escalation skills. Experience working with platform vendors, agencies, internal technology teams and governance stakeholders. Desirable Working knowledge of Salesforce OMS or Media Cloud, LiveRamp, first party audience activation, identifiers, reporting and data flows. Understanding of inventory and ad serving taxonomy, DSP activation, audience matching, signal health, measurement dependencies and platform integrations. Experience working in a complex, regulated or multi brand organisation and with multiple operating companies or business units. Experience helping to establish a new media, AdTech or data capability at scale. What we offer The chance to enjoy a challenging career in an exciting, fast moving environment in a dynamic industry. The opportunity to work in a multi cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. IAG Transform is a part of International Airlines Group (IAG). IAG is one of the world's largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG's strategy. IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation. We are based in London, UK, with a presence in Dublin, Madrid, Barcelona and Kraków. With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.
Aug 21, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The AdTech Product & Solutions Manager is accountable for establishing, designing, building, maintaining, governing and evolving IAG Media's advertising technology capability. Sitting between Sales, Planning, Ad Operations and Technology, the role ensures that platforms, integrations and workflows enable campaigns to be planned, activated, delivered and reported reliably at scale. This is not a campaign trafficking or traditional IT support role. It owns the capability behind the platforms: how they are configured, connected, documented, supported and improved, enabling Ad Operations to manage campaigns without avoidable platform or workflow issues. Your responsibilities Media technology capability Own the practical capability layer across Google Ad Manager, DV360, Meta and connected platforms so media teams can deliver campaigns with confidence. Define scalable platform configuration, taxonomy, access, governance and support standards across the AdTech ecosystem. Shape platform and workflow design across campaign requirements, audiences, inventory, tags, approvals, activation, measurement and reporting. Sales, Planning and Ad Operations enablement Act as the specialist support point when Sales, Planning or Ad Operations need help translating media requirements into platform-ready solutions. Support campaign feasibility, audience availability and inventory discussions without taking ownership of business-as-usual campaign trafficking. Create playbooks, standards, checklists, known-issue logs and training materials so teams understand how to use the platforms correctly. Issue management and continuous improvement Investigate platform, data or workflow problems, frame issues clearly, gather evidence and route them to the appropriate vendor, technical team or internal owner. Identify recurring errors, manual workarounds and unclear hand offs, then improve the process before they become business as usual problems. Maintain clear escalation paths, service expectations and reusable guidance to reduce avoidable campaign disruption. Technology, governance and partner coordination Work with Business Architecture, Service Operations, Data, Cyber and other IAG Transform teams to keep the stack scalable, compliant and aligned with IAG ways of working. Coordinate with Google, Meta, Salesforce, LiveRamp, Reaktor, agencies and implementation partners to resolve issues and shape future capability. Connect internal and external stakeholders, translate media outcomes into clear technical requirements and keep dependencies moving. Support the launch of new media products with clear platform design, integration requirements, operating models, governance and support paths. Your skills, experience and qualifications Strong media background across planning, activation, Ad Operations, programmatic, publisher operations or advertising platforms. Practical understanding of Google Ad Manager, DV360 and Meta, including campaign setup, activation, delivery, audience and reporting issues. Experience owning or improving an AdTech product, platform capability or connected media workflow end to end. Ability to support Sales, Planning and Ad Operations while maintaining a clear boundary from business as usual campaign trafficking. Clear communication skills, with the ability to translate between media, commercial and technical stakeholders. Strong documentation, training, problem solving, issue triage and escalation skills. Experience working with platform vendors, agencies, internal technology teams and governance stakeholders. Desirable Working knowledge of Salesforce OMS or Media Cloud, LiveRamp, first party audience activation, identifiers, reporting and data flows. Understanding of inventory and ad serving taxonomy, DSP activation, audience matching, signal health, measurement dependencies and platform integrations. Experience working in a complex, regulated or multi brand organisation and with multiple operating companies or business units. Experience helping to establish a new media, AdTech or data capability at scale. What we offer The chance to enjoy a challenging career in an exciting, fast moving environment in a dynamic industry. The opportunity to work in a multi cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. IAG Transform is a part of International Airlines Group (IAG). IAG is one of the world's largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG's strategy. IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation. We are based in London, UK, with a presence in Dublin, Madrid, Barcelona and Kraków. With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.
Salesforce Architect
TURLEYWAY LIMITED City, London
Are you an experienced Salesforce professional who can own the solution from concept through to build and deployment? Would you like to join a fast-paced financial services business in a high-profile role? Can demonstrate broad experience across the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles? Do you have experience translating business require click apply for full job details
Aug 20, 2026
Contractor
Are you an experienced Salesforce professional who can own the solution from concept through to build and deployment? Would you like to join a fast-paced financial services business in a high-profile role? Can demonstrate broad experience across the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles? Do you have experience translating business require click apply for full job details
Managing Consultant - Software Engineering
Astro Studios, Inc. Bristol, Gloucestershire
Managing Consultant - Software Engineering We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining us as a Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialist sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Aug 20, 2026
Full time
Managing Consultant - Software Engineering We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining us as a Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialist sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Managing Consultant - Software Engineering
Astro Studios, Inc. Manchester, Lancashire
Managing Consultant - Software Engineering We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining us as a Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialist sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Aug 20, 2026
Full time
Managing Consultant - Software Engineering We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining us as a Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialist sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Managing Consultant - Software Engineering
Astro Studios, Inc.
Managing Consultant - Software Engineering We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining us as a Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialist sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Aug 20, 2026
Full time
Managing Consultant - Software Engineering We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining us as a Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialist sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Customer Success Manager (Nonprofit / NGO)
Salesforce, Inc.
Customer Success Manager (Nonprofit / NGO)Applyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR349858 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.At Salesforce, our Signature Success Plan provides enterprise customers with Salesforce's highest level of strategic partnership, technical expertise, and proactive support.We are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers, helping them maximize the value of their Salesforce investment. In this role, you will act as a trusted advisor to both business and technical stakeholders, driving platform adoption, operational success, and long-term customer value.This is a strategic, customer-facing role requiring strong Salesforce knowledge, consultative skills, and executive stakeholder management experience. Your Impact Serve as the primary point of accountability for Signature Success customers, ensuring an outstanding customer experience, retention, and growth. Build trusted relationships with executive stakeholders, IT leadership, and business teams within nonprofit and NGO organizations. Drive customer success through platform adoption, optimization, proactive guidance, and strategic planning. Advise customers on Salesforce capabilities, releases, best practices, and potential risks. Coordinate Signature Success services and collaborate across internal teams to deliver successful customer outcomes. Act as a customer advocate during critical incidents and escalations, ensuring effective communication and timely resolution. Support renewal and expansion opportunities by consistently demonstrating customer value. Minimum Qualifications 7+ years of experience in Customer Success, Technical Account Management, Salesforce consulting, Solutions Architecture, or SaaS advisory roles. Experience with Salesforce Nonprofit Cloud or a comparable CRM platform. Strong experience managing enterprise customer relationships and executive stakeholders. Ability to translate technical concepts into business-focused recommendations. Excellent communication, presentation, and stakeholder management skills. Experience leading cross-functional collaboration in complex customer environments. Preferred Qualifications Experience working with nonprofit organizations or NGOs. Consulting or strategic advisory background. Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant. Experience supporting enterprise-level customers in SaaS environments.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Aug 15, 2026
Full time
Customer Success Manager (Nonprofit / NGO)Applyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR349858 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.At Salesforce, our Signature Success Plan provides enterprise customers with Salesforce's highest level of strategic partnership, technical expertise, and proactive support.We are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers, helping them maximize the value of their Salesforce investment. In this role, you will act as a trusted advisor to both business and technical stakeholders, driving platform adoption, operational success, and long-term customer value.This is a strategic, customer-facing role requiring strong Salesforce knowledge, consultative skills, and executive stakeholder management experience. Your Impact Serve as the primary point of accountability for Signature Success customers, ensuring an outstanding customer experience, retention, and growth. Build trusted relationships with executive stakeholders, IT leadership, and business teams within nonprofit and NGO organizations. Drive customer success through platform adoption, optimization, proactive guidance, and strategic planning. Advise customers on Salesforce capabilities, releases, best practices, and potential risks. Coordinate Signature Success services and collaborate across internal teams to deliver successful customer outcomes. Act as a customer advocate during critical incidents and escalations, ensuring effective communication and timely resolution. Support renewal and expansion opportunities by consistently demonstrating customer value. Minimum Qualifications 7+ years of experience in Customer Success, Technical Account Management, Salesforce consulting, Solutions Architecture, or SaaS advisory roles. Experience with Salesforce Nonprofit Cloud or a comparable CRM platform. Strong experience managing enterprise customer relationships and executive stakeholders. Ability to translate technical concepts into business-focused recommendations. Excellent communication, presentation, and stakeholder management skills. Experience leading cross-functional collaboration in complex customer environments. Preferred Qualifications Experience working with nonprofit organizations or NGOs. Consulting or strategic advisory background. Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant. Experience supporting enterprise-level customers in SaaS environments.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Principal Solutions Consultant
MoEngage Inc.
About MoEngage MoEngage is an insights led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360 degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave : Real Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni Channel Marketing Platforms for B2C Enterprises 2023. About the role You will join our established Solutions Consulting team based out of London and take ownership of MoEngage's largest and most technically demanding evaluations across the UK and DACH. At this level, the job is equal parts art and science. The art is value selling at an enterprise scale: reading a complex account well enough to find value they have not yet articulated for themselves, whether that is buried in a legacy system, spread across regional entities, or hiding in a process nobody has questioned in years, and building a case that gets a room full of stakeholders to agree on what matters. The science is walking that same room through exactly how MoEngage's platform and its AI decisioning engine deliver on that value, down to the architecture and the mechanics, not just the promise of it. This role sits close to Sales leadership on the region's most important opportunities and is expected to set the bar for how MoEngage runs a technical sales process at the enterprise level. Roles & Responsibilities: Own the end to end technical strategy for MoEngage's largest and most complex enterprise evaluations across the UK and DACH. Identify and build a value case around what a prospect has not yet recognized in their own data, systems, or customer journeys, particularly in accounts with legacy infrastructure or ownership spread across regional entities. Lead discovery and solution design for prospects with complicated environments: legacy core systems, multiple regional entities, and strict compliance requirements. Walk enterprise stakeholders from that value case into the specific technical mechanics that deliver it, showing exactly how MoEngage's core capabilities and AI decisioning engine work, at a level of detail that holds up under scrutiny. Design and lead technical validations, proof of concepts, and security or compliance reviews, including topics like data residency, GDPR, and infrastructure architecture. Act as an informal mentor to other Solutions Consultants: pair with them on complex deals, review demo narratives, and share what is working in discovery and objection handling. Partner closely with Sales leadership on account strategy and deal planning for the region's top opportunities. Build reusable, enterprise grade assets such as reference architectures, competitive positioning, and RFP response frameworks. Represent MoEngage in senior and executive level conversations, workshops, and industry events across the UK and DACH. Bring structured feedback from top tier deals back to Product. Requirements: 8 or more years in pre sales, solutions consulting, technical account management, or a related role, with a track record of leading complex, multi stakeholder enterprise sales cycles. Strong at value selling. You can find and articulate business value a prospect has not named themselves, and build it into a case that lands with stakeholders from IT to the C suite. Equally strong at walking that value case back into technical proof: exactly how MoEngage's architecture and decisioning engine deliver on what you have promised, defensible in front of an enterprise security or engineering team. Deep comfort with enterprise technical topics: integration patterns like REST, SFTP, and system to system, data architecture, and security frameworks such as GDPR and SSO. Experience navigating RFPs for regulated or complex enterprise buyers, for example financial services, hospitality, retail, or telecom. Strong executive presence. You are comfortable presenting to VP and C level stakeholders and can lead a multi week evaluation process without losing the thread. Existing right to work in the UK. Willingness to travel across the UK and DACH region and to company events. Direct competitive experience against Braze, Adobe, Salesforce Marketing Cloud, SAP Emarsys, or Bloomreach. Deep familiarity with AI first architecture: event driven pipelines, real time feature stores, model serving infrastructure, and how a decisioning engine integrates with a broader customer data and identity stack. Strong grasp of client side integration nuances: mobile and web SDKs, push notification frameworks, webhooks, and REST or GraphQL APIs, including how they hold up under enterprise scale and multi region deployments. German language proficiency. Not required, but useful for DACH market conversations. Experience with AI agents or workflow automation platforms and how they fit into a broader enterprise engagement architecture. A track record of informally mentoring or supporting junior pre sales colleagues, even without formal management responsibility. At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value - for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth. Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law. It is our policy to comply with all applicable national, state, and local laws related to non discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.
Aug 15, 2026
Full time
About MoEngage MoEngage is an insights led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360 degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave : Real Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni Channel Marketing Platforms for B2C Enterprises 2023. About the role You will join our established Solutions Consulting team based out of London and take ownership of MoEngage's largest and most technically demanding evaluations across the UK and DACH. At this level, the job is equal parts art and science. The art is value selling at an enterprise scale: reading a complex account well enough to find value they have not yet articulated for themselves, whether that is buried in a legacy system, spread across regional entities, or hiding in a process nobody has questioned in years, and building a case that gets a room full of stakeholders to agree on what matters. The science is walking that same room through exactly how MoEngage's platform and its AI decisioning engine deliver on that value, down to the architecture and the mechanics, not just the promise of it. This role sits close to Sales leadership on the region's most important opportunities and is expected to set the bar for how MoEngage runs a technical sales process at the enterprise level. Roles & Responsibilities: Own the end to end technical strategy for MoEngage's largest and most complex enterprise evaluations across the UK and DACH. Identify and build a value case around what a prospect has not yet recognized in their own data, systems, or customer journeys, particularly in accounts with legacy infrastructure or ownership spread across regional entities. Lead discovery and solution design for prospects with complicated environments: legacy core systems, multiple regional entities, and strict compliance requirements. Walk enterprise stakeholders from that value case into the specific technical mechanics that deliver it, showing exactly how MoEngage's core capabilities and AI decisioning engine work, at a level of detail that holds up under scrutiny. Design and lead technical validations, proof of concepts, and security or compliance reviews, including topics like data residency, GDPR, and infrastructure architecture. Act as an informal mentor to other Solutions Consultants: pair with them on complex deals, review demo narratives, and share what is working in discovery and objection handling. Partner closely with Sales leadership on account strategy and deal planning for the region's top opportunities. Build reusable, enterprise grade assets such as reference architectures, competitive positioning, and RFP response frameworks. Represent MoEngage in senior and executive level conversations, workshops, and industry events across the UK and DACH. Bring structured feedback from top tier deals back to Product. Requirements: 8 or more years in pre sales, solutions consulting, technical account management, or a related role, with a track record of leading complex, multi stakeholder enterprise sales cycles. Strong at value selling. You can find and articulate business value a prospect has not named themselves, and build it into a case that lands with stakeholders from IT to the C suite. Equally strong at walking that value case back into technical proof: exactly how MoEngage's architecture and decisioning engine deliver on what you have promised, defensible in front of an enterprise security or engineering team. Deep comfort with enterprise technical topics: integration patterns like REST, SFTP, and system to system, data architecture, and security frameworks such as GDPR and SSO. Experience navigating RFPs for regulated or complex enterprise buyers, for example financial services, hospitality, retail, or telecom. Strong executive presence. You are comfortable presenting to VP and C level stakeholders and can lead a multi week evaluation process without losing the thread. Existing right to work in the UK. Willingness to travel across the UK and DACH region and to company events. Direct competitive experience against Braze, Adobe, Salesforce Marketing Cloud, SAP Emarsys, or Bloomreach. Deep familiarity with AI first architecture: event driven pipelines, real time feature stores, model serving infrastructure, and how a decisioning engine integrates with a broader customer data and identity stack. Strong grasp of client side integration nuances: mobile and web SDKs, push notification frameworks, webhooks, and REST or GraphQL APIs, including how they hold up under enterprise scale and multi region deployments. German language proficiency. Not required, but useful for DACH market conversations. Experience with AI agents or workflow automation platforms and how they fit into a broader enterprise engagement architecture. A track record of informally mentoring or supporting junior pre sales colleagues, even without formal management responsibility. At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value - for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth. Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law. It is our policy to comply with all applicable national, state, and local laws related to non discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.
Sales Engineer Sierra AI London
Neura Market
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do GTM technical expert: Design and demo Sierra's incredible Agent product, offering technical solutions to solve for our customer's needs, and answering technical questions about our solutions. Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. What you'll bring 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. Past experience in demo building, and presenting, and working with customers or clients in the GTM function. Experience in relationship-building with potential customers, including executives and technical leaders. Experience in leading the sales process with Enterprise customers. Ability to connect a prospect's specific business problems and Sierra's solutions and explain them to both a technical and non-technical audience Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. Even better AI-related experience (or experience in a similarly modern and highly technical industry). Experience translating code, technical logic and user requirements to product and engineering requirements. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Aug 12, 2026
Full time
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do GTM technical expert: Design and demo Sierra's incredible Agent product, offering technical solutions to solve for our customer's needs, and answering technical questions about our solutions. Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. What you'll bring 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. Past experience in demo building, and presenting, and working with customers or clients in the GTM function. Experience in relationship-building with potential customers, including executives and technical leaders. Experience in leading the sales process with Enterprise customers. Ability to connect a prospect's specific business problems and Sierra's solutions and explain them to both a technical and non-technical audience Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. Even better AI-related experience (or experience in a similarly modern and highly technical industry). Experience translating code, technical logic and user requirements to product and engineering requirements. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Salesforce Technical Lead
BearingPoint GmbH
Salesforce Technical Lead BearingPoint is one of Europe's leading independent, partner led technology services and business consulting organisation and a highly regarded strategic partner for our clients. We are actively seeking a Salesforce Technical Lead (at Senior Consultant level) to join our growing team. This is a great opportunity to join BearingPoint at a pivotal moment of growth and investment and help develop the UK's most amazing Salesforce practice. We are a people focused business with the strong belief that business success comes from enabling our colleagues to grow, follow their aspirations and have fun at what they do. We see our technology partnerships, such as Salesforce, as a key pillar of our future success in looking for the very best leading digital solutions for our clients. Role Description The Salesforce Technical Lead is a hands on delivery role responsible for leading cross functional teams to design, build, and deliver Salesforce solutions. The role takes ownership of day to day technical delivery, ensuring high quality outcomes through best practice development using Apex, declarative automation, and modern DevOps approaches. The Technical Lead works independently to solve complex technical problems, including integrations, and is accountable for producing detailed technical designs, building working demos and prototypes, and supporting solution validation throughout delivery. The role works closely with Technical Architects, contributing to solution implementation while being mentored to grow architectural capability. Key Responsibilities Designing, building, testing, deploying and supporting Salesforce solutions using agile and DevOps practices - for delivery or as demo solutions. Developing robust, scalable solutions using Apex, Lightning Web Components, Flows and Salesforce configuration Building, configuring and supporting routes to production through automated Salesforce CI/CD pipelines Ensuring solutions are secure, performant and aligned to platform and regulatory best practices Improving the reliability, quality and maintainability of Salesforce-based solutions across our clients enterprise Salesforce Technical Lead supports the Technical Architects in embedding best practice within their assigned team and across the wider engineering and Salesforce communities of practice. Skills, Knowledge and Experience Strong entrepreneurial and teamwork skills, using communication and problem-solving to collaborate effectively with cross-functional teams and deliver customer-focused outcomes. Ensuring standard adherence: ensuring the aligned delivery team has the appropriate frameworks, coding standards, architectural patterns and ways of working to consistently deliver high-quality Salesforce solutions. Work closely with our CoE to extend/update standards as needed. Strong hands on development experience with LWC, Apex including triggers, asynchronous processing and integrations Experience with Salesforce DevOps and other CI/CD tools like Jenkins, Bitbucket Pipelines, GitLab CI, Azure DevOps, etc. Hands on experience with Git-based version control and branching models. Security best practices: awareness of Salesforce security principles and secure by design implementation, including data protection and access control. Continuous learning: coaching and developing engineering capability within the Salesforce team, contributing to a community of practice and staying current with Salesforce platform evolution Provide technical leadership across dependencies where Salesforce is integrated with multiple legacy systems, with proven ability to drive technical strategy and resolve integration challenges. Monitoring and troubleshooting: ability to implement monitoring, logging and proactive issue resolution across Salesforce environments. Strong experience working and leading within an agile development methodology Ability to customise and optimise the user experience, manage profiles, permissions and sharing models. Experience in Industry clouds such as Financial Services, Public Sector, Social Housing, Retail, will be highly desirable. Experience or certifications with Experience Cloud, FSL, Agentforce , Data 360, any middleware, will be highly desirable. Why work for us? BearingPoint provides a highly competitive and flexible benefits package designed to support employee well being, career development, and work life balance. This includes private health and dental insurance, pension contributions, annual bonuses, gym membership support, professional subscriptions, paid maternity and paternity leave, income protection, nursery workplace benefits and many more. Plus, we offer: Professional development: In order to aid career progression, you will be provided with the opportunity to attend exclusive business courses to help accelerate professional and network growth. Being part of a team with an entrepreneurial spirit that values stewardship and developing both our people and future generations. We want someone to seize the opportunity to drive us forward in directions that are meaningful to them and our clients. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. For further information, please see BearingPoint's careers website. Equality BearingPoint is an equal opportunities employer. We are committed to having a diverse and inclusive workforce where each individual feels they belong. Fostering a work environment with a strong sense of community and where everyone can thrive is a core pillar of our business. We are focused on attracting and retaining the best people with the right skills and the desire to deliver excellent results, regardless of background. In return, we will provide a working environment in which everyone feels valued and has the opportunity to fulfill their potential, where their talents are fully utilised and company goals are met. We celebrate the strength that comes from our similarities and our differences through local initiatives which promote inclusion, outreach, and respect.
Aug 06, 2026
Full time
Salesforce Technical Lead BearingPoint is one of Europe's leading independent, partner led technology services and business consulting organisation and a highly regarded strategic partner for our clients. We are actively seeking a Salesforce Technical Lead (at Senior Consultant level) to join our growing team. This is a great opportunity to join BearingPoint at a pivotal moment of growth and investment and help develop the UK's most amazing Salesforce practice. We are a people focused business with the strong belief that business success comes from enabling our colleagues to grow, follow their aspirations and have fun at what they do. We see our technology partnerships, such as Salesforce, as a key pillar of our future success in looking for the very best leading digital solutions for our clients. Role Description The Salesforce Technical Lead is a hands on delivery role responsible for leading cross functional teams to design, build, and deliver Salesforce solutions. The role takes ownership of day to day technical delivery, ensuring high quality outcomes through best practice development using Apex, declarative automation, and modern DevOps approaches. The Technical Lead works independently to solve complex technical problems, including integrations, and is accountable for producing detailed technical designs, building working demos and prototypes, and supporting solution validation throughout delivery. The role works closely with Technical Architects, contributing to solution implementation while being mentored to grow architectural capability. Key Responsibilities Designing, building, testing, deploying and supporting Salesforce solutions using agile and DevOps practices - for delivery or as demo solutions. Developing robust, scalable solutions using Apex, Lightning Web Components, Flows and Salesforce configuration Building, configuring and supporting routes to production through automated Salesforce CI/CD pipelines Ensuring solutions are secure, performant and aligned to platform and regulatory best practices Improving the reliability, quality and maintainability of Salesforce-based solutions across our clients enterprise Salesforce Technical Lead supports the Technical Architects in embedding best practice within their assigned team and across the wider engineering and Salesforce communities of practice. Skills, Knowledge and Experience Strong entrepreneurial and teamwork skills, using communication and problem-solving to collaborate effectively with cross-functional teams and deliver customer-focused outcomes. Ensuring standard adherence: ensuring the aligned delivery team has the appropriate frameworks, coding standards, architectural patterns and ways of working to consistently deliver high-quality Salesforce solutions. Work closely with our CoE to extend/update standards as needed. Strong hands on development experience with LWC, Apex including triggers, asynchronous processing and integrations Experience with Salesforce DevOps and other CI/CD tools like Jenkins, Bitbucket Pipelines, GitLab CI, Azure DevOps, etc. Hands on experience with Git-based version control and branching models. Security best practices: awareness of Salesforce security principles and secure by design implementation, including data protection and access control. Continuous learning: coaching and developing engineering capability within the Salesforce team, contributing to a community of practice and staying current with Salesforce platform evolution Provide technical leadership across dependencies where Salesforce is integrated with multiple legacy systems, with proven ability to drive technical strategy and resolve integration challenges. Monitoring and troubleshooting: ability to implement monitoring, logging and proactive issue resolution across Salesforce environments. Strong experience working and leading within an agile development methodology Ability to customise and optimise the user experience, manage profiles, permissions and sharing models. Experience in Industry clouds such as Financial Services, Public Sector, Social Housing, Retail, will be highly desirable. Experience or certifications with Experience Cloud, FSL, Agentforce , Data 360, any middleware, will be highly desirable. Why work for us? BearingPoint provides a highly competitive and flexible benefits package designed to support employee well being, career development, and work life balance. This includes private health and dental insurance, pension contributions, annual bonuses, gym membership support, professional subscriptions, paid maternity and paternity leave, income protection, nursery workplace benefits and many more. Plus, we offer: Professional development: In order to aid career progression, you will be provided with the opportunity to attend exclusive business courses to help accelerate professional and network growth. Being part of a team with an entrepreneurial spirit that values stewardship and developing both our people and future generations. We want someone to seize the opportunity to drive us forward in directions that are meaningful to them and our clients. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. For further information, please see BearingPoint's careers website. Equality BearingPoint is an equal opportunities employer. We are committed to having a diverse and inclusive workforce where each individual feels they belong. Fostering a work environment with a strong sense of community and where everyone can thrive is a core pillar of our business. We are focused on attracting and retaining the best people with the right skills and the desire to deliver excellent results, regardless of background. In return, we will provide a working environment in which everyone feels valued and has the opportunity to fulfill their potential, where their talents are fully utilised and company goals are met. We celebrate the strength that comes from our similarities and our differences through local initiatives which promote inclusion, outreach, and respect.
Customer Care Data Lead
Insulet Corporation
Customer Care Data LeadApplyremote type: Hybridlocations: London, United Kingdom: Lisbon, Estremaduratime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 1, 2026 (30+ days left to apply)job requisition id: REQ-1Job SummaryOpportunity to join Insulet as a Customer Care Data Lead (Senior Data Analyst), playing a key role in shaping data governance, reporting standards, and analytics across our International Customer Care organization. This strategic position combines business data ownership with strong technical expertise in SQL, Python, data modelling, Microsoft Fabric, and enterprise data platforms to deliver trusted, actionable insights that drive decision-making. Based in either our London or Lisbon office, the successful candidate will partner with cross-functional stakeholders to strengthen data quality, enable scalable reporting solutions, and advance a data-driven culture across Customer Care. Experience in healthcare, pharmaceuticals, or medical devices is advantageous. Position Overview: The Customer Care Data Lead is responsible for ensuring Customer Care data is clearly defined, consistently used, and aligned to business processes across the International Customer Care organization.This role serves as the business owner for Customer Care data definitions, metric logic, reporting requirements, data-quality expectations, and operational interpretation. The role ensures that Customer Care reporting and analytics reflect how the business operates and that insights are trusted, explainable, and actionable.Working closely with Global Insights & Analytics, Business Operations, CTO and external partners, the Customer Care Data Lead establishes standards and governance processes that ensure consistency across reporting solutions, semantic models, datasets, and operational metrics.This role requires strong technical expertise in SQL, Python, DAX, data modelling, and modern analytics platforms such as Microsoft Fabric. This technical foundation is essential to review solution designs, validate business logic, influence architectural decisions, and ensure compliance with governance standards.The role plays a strategic leadership position in driving data quality, metric consistency, reporting standardisation, data literacy, and self-service analytics enablement across International Customer Care organization. Responsibilities Customer Care Data Ownership & Business Definitions Own and maintain Customer Care business definitions, KPI logic, reporting requirements, and metric standards. Establish and maintain consistent calculation, interpretation, and usage of metrics across all reporting assets. Partner with stakeholders to define reporting logic, inclusions, exclusions, and measurement methodologies. Customer Care Data Governance & Quality Act as the business owner and steward for Customer Care reporting data. Define data quality standards and ensure ongoing accuracy, consistency, and reliability. Partner with IT, Data Engineering, and Analytics teams to investigate data discrepancies and resolve root causes. Govern the lifecycle of metrics, including creation, updates, and retirement. Reporting & Analytics Enablement Translate business needs into reporting and analytics requirements. Govern semantic models, dataset structures, and reporting standards. Validate dashboards, scorecards, datasets, and analytical outputs against agreed business definitions. Enable stakeholders to accurately understand, interpret, and use Customer Care metrics. Cross-System Business Process Alignment Ensure reporting accurately reflects Customer Care processes, workflows, and business practices. Map data flows across systems and identify process gaps impacting reporting quality. Drive standardization of Customer Care reporting across regions, markets, and operational teams. Continuous Improvement Identify opportunities to reduce reporting duplication, manual reconciliation, and inconsistent metric usage. Recommend improvements to reporting processes, data capture practices, and governance routines. Develop and maintain reporting standards, templates, and documentation to support scalable analytics. Required Skills and Competencies Autonomous, flexible, and capable of managing multiple technical activities simultaneously in a fast-paced environment. Strong problem-solving skills with the ability to diagnose complex data issues and deliver scalable solutions. Experience designing and implementing standard frameworks, governance models, and operational data procedures. Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders. Strong collaboration and mentoring mindset, with the ability to uplift team capability. Positive, results-oriented, logical, and detail-focused approach. Ability to rapidly learn new technologies, data models, and platforms. Critical thinking, analytical mindset, strong initiative, and commitment to customer experience excellence. Experience in healthcare, pharma, or medical devices is a plus. Education and Experience Bachelor's Degree in Engineering, Computer Science, Data Science, or equivalent experience. 5+ years of experience in Data Engineering, Analytics Engineering, or related fields. Hands-on experience with Microsoft Fabric (Lakehouse, Dataflows Gen2, Pipelines, Notebooks) and/or Databricks. Strong proficiency in SQL, Spark, and Python, with experience across enterprise systems (CRM, ERP, AWS, WFM). Experience integrating large datasets across platforms such as Salesforce, SAP, and AWS. Experience implementing data quality and governance procedures. Experience enriching datasets using LLMs is considered an advantage. Additional Information Travel is estimated at 10%, depending on business needs.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here.
Aug 05, 2026
Full time
Customer Care Data LeadApplyremote type: Hybridlocations: London, United Kingdom: Lisbon, Estremaduratime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 1, 2026 (30+ days left to apply)job requisition id: REQ-1Job SummaryOpportunity to join Insulet as a Customer Care Data Lead (Senior Data Analyst), playing a key role in shaping data governance, reporting standards, and analytics across our International Customer Care organization. This strategic position combines business data ownership with strong technical expertise in SQL, Python, data modelling, Microsoft Fabric, and enterprise data platforms to deliver trusted, actionable insights that drive decision-making. Based in either our London or Lisbon office, the successful candidate will partner with cross-functional stakeholders to strengthen data quality, enable scalable reporting solutions, and advance a data-driven culture across Customer Care. Experience in healthcare, pharmaceuticals, or medical devices is advantageous. Position Overview: The Customer Care Data Lead is responsible for ensuring Customer Care data is clearly defined, consistently used, and aligned to business processes across the International Customer Care organization.This role serves as the business owner for Customer Care data definitions, metric logic, reporting requirements, data-quality expectations, and operational interpretation. The role ensures that Customer Care reporting and analytics reflect how the business operates and that insights are trusted, explainable, and actionable.Working closely with Global Insights & Analytics, Business Operations, CTO and external partners, the Customer Care Data Lead establishes standards and governance processes that ensure consistency across reporting solutions, semantic models, datasets, and operational metrics.This role requires strong technical expertise in SQL, Python, DAX, data modelling, and modern analytics platforms such as Microsoft Fabric. This technical foundation is essential to review solution designs, validate business logic, influence architectural decisions, and ensure compliance with governance standards.The role plays a strategic leadership position in driving data quality, metric consistency, reporting standardisation, data literacy, and self-service analytics enablement across International Customer Care organization. Responsibilities Customer Care Data Ownership & Business Definitions Own and maintain Customer Care business definitions, KPI logic, reporting requirements, and metric standards. Establish and maintain consistent calculation, interpretation, and usage of metrics across all reporting assets. Partner with stakeholders to define reporting logic, inclusions, exclusions, and measurement methodologies. Customer Care Data Governance & Quality Act as the business owner and steward for Customer Care reporting data. Define data quality standards and ensure ongoing accuracy, consistency, and reliability. Partner with IT, Data Engineering, and Analytics teams to investigate data discrepancies and resolve root causes. Govern the lifecycle of metrics, including creation, updates, and retirement. Reporting & Analytics Enablement Translate business needs into reporting and analytics requirements. Govern semantic models, dataset structures, and reporting standards. Validate dashboards, scorecards, datasets, and analytical outputs against agreed business definitions. Enable stakeholders to accurately understand, interpret, and use Customer Care metrics. Cross-System Business Process Alignment Ensure reporting accurately reflects Customer Care processes, workflows, and business practices. Map data flows across systems and identify process gaps impacting reporting quality. Drive standardization of Customer Care reporting across regions, markets, and operational teams. Continuous Improvement Identify opportunities to reduce reporting duplication, manual reconciliation, and inconsistent metric usage. Recommend improvements to reporting processes, data capture practices, and governance routines. Develop and maintain reporting standards, templates, and documentation to support scalable analytics. Required Skills and Competencies Autonomous, flexible, and capable of managing multiple technical activities simultaneously in a fast-paced environment. Strong problem-solving skills with the ability to diagnose complex data issues and deliver scalable solutions. Experience designing and implementing standard frameworks, governance models, and operational data procedures. Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders. Strong collaboration and mentoring mindset, with the ability to uplift team capability. Positive, results-oriented, logical, and detail-focused approach. Ability to rapidly learn new technologies, data models, and platforms. Critical thinking, analytical mindset, strong initiative, and commitment to customer experience excellence. Experience in healthcare, pharma, or medical devices is a plus. Education and Experience Bachelor's Degree in Engineering, Computer Science, Data Science, or equivalent experience. 5+ years of experience in Data Engineering, Analytics Engineering, or related fields. Hands-on experience with Microsoft Fabric (Lakehouse, Dataflows Gen2, Pipelines, Notebooks) and/or Databricks. Strong proficiency in SQL, Spark, and Python, with experience across enterprise systems (CRM, ERP, AWS, WFM). Experience integrating large datasets across platforms such as Salesforce, SAP, and AWS. Experience implementing data quality and governance procedures. Experience enriching datasets using LLMs is considered an advantage. Additional Information Travel is estimated at 10%, depending on business needs.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here.
Enterprise Account Executive UK - Data Foundation (MuleSoft + Informatica)
Salesforce.com, Inc.
The Power of MuleSoft & Informatica: Fueling the Agentic Enterprise AI agents are actively reshaping how businesses automate decisions, orchestrate processes, and engage customers at scale. But AI agents are only as powerful as the data and integrations that fuel them. This is where MuleSoft and Informatica become mission critical. About the Role Salesforce is looking for an exceptional Enterprise Account Executive to join our fast growing Data Foundation team, focused on the MuleSoft & Informatica portfolio. This is a strategic, senior sales role - not a conventional tactical position. Key Focus Areas: Own and grow a high value enterprise territory Drive complex, multi million dollar deals with C level executives Define and execute Go to Market (GTM) strategy for your sector Transform how enterprises leverage API management, integration platforms, and data connectivity The majority of our field leaders are internal promotions: this role is a genuine career defining opportunity. What You'll Be Doing Strategic Sales Leadership Proactively identify, qualify, and close a robust sales pipeline with focus on New Business acquisition Conduct strategic prospecting with CTO/CIO, Engineering/IT Leaders, and senior business executives Own and execute comprehensive account strategies to penetrate multiple business units Relationship Building & Growth Build and sustain strong, lasting C level relationships that generate long term expansion opportunities Lead white space analysis and land and expand strategies within assigned accounts Develop compelling business cases that clearly articulate ROI for enterprise integration and data connectivity challenges Collaboration & Execution Partner with Solution Architects/Engineers (Pre sales) and work in close synergy with Professional Services team Collaborate with ecosystem and channel partners to maximize deal size and scope Forecast accurately and deliver regular business updates to leadership Actively participate in Sales Enablement programs, advanced sales training, and leadership development initiatives What You'll Bring Required Experience 10+ years of enterprise B2B software sales experience in fast paced, competitive market Proven track record of exceeding quota targets in complex, high stakes software sales roles Demonstrated expertise in New Business acquisition and Greenfield territory development Experience managing large, complex deals ($500K+ ACV, with exposure to $1M+ opportunities) Technical & Business Acumen Strong understanding of API management, integration platforms, middleware, and data connectivity solutions Ability to articulate business value of complex enterprise technology to both technical and executive audiences Proven skill in building business and technical champions within large, matrixed organizations Core Competencies Consultative sales approach grounded in customer success and integrity Collaborative team spirit with "company first" mentality Ability to manage complex, multi stakeholder sales cycles spanning multiple business units Things We Love Sales & Methodology Experience Previous sales methodology training (MEDDIC, SPIN, Challenger Sales) Familiarity with complex IT selling involving multiple stakeholders across global organizations Understanding of enterprise architecture concepts, digital transformation, and cloud/hybrid integration patterns Industry Knowledge Previous experience with MuleSoft, Informatica, or similar integration and data management platforms Background in technical solution architecture or management consulting in relevant sector Experience with emerging technology adoption and AI led transformation initiatives Preferred Qualifications Bachelor's or Master's degree in Business, Engineering, or related field MBA is a plus How We'll Measure Your Success Quantitative Achievement of annual NACV/NNAOV targets Pipeline generation and conversion metrics Account growth, expansion, and forecast accuracy Qualitative Customer satisfaction and relationship quality Market presence and thought leadership Team collaboration and strategic account planning excellence Benefits & Perks Compensation & Benefits Competitive base salary with uncapped commission structure Comprehensive benefits package including well being reimbursement Generous parental leave, adoption assistance, and fertility benefits Professional Development Professional development and certification opportunities Access to cutting edge technology and world class training A collaborative, high performance team environment Impact & Growth Real opportunity to shape the future of enterprise integration and data connectivity Work alongside world renowned experts in a close knit, multidisciplinary team Salesforce is an equal opportunity employer and values diversity at our company.
Jul 31, 2026
Full time
The Power of MuleSoft & Informatica: Fueling the Agentic Enterprise AI agents are actively reshaping how businesses automate decisions, orchestrate processes, and engage customers at scale. But AI agents are only as powerful as the data and integrations that fuel them. This is where MuleSoft and Informatica become mission critical. About the Role Salesforce is looking for an exceptional Enterprise Account Executive to join our fast growing Data Foundation team, focused on the MuleSoft & Informatica portfolio. This is a strategic, senior sales role - not a conventional tactical position. Key Focus Areas: Own and grow a high value enterprise territory Drive complex, multi million dollar deals with C level executives Define and execute Go to Market (GTM) strategy for your sector Transform how enterprises leverage API management, integration platforms, and data connectivity The majority of our field leaders are internal promotions: this role is a genuine career defining opportunity. What You'll Be Doing Strategic Sales Leadership Proactively identify, qualify, and close a robust sales pipeline with focus on New Business acquisition Conduct strategic prospecting with CTO/CIO, Engineering/IT Leaders, and senior business executives Own and execute comprehensive account strategies to penetrate multiple business units Relationship Building & Growth Build and sustain strong, lasting C level relationships that generate long term expansion opportunities Lead white space analysis and land and expand strategies within assigned accounts Develop compelling business cases that clearly articulate ROI for enterprise integration and data connectivity challenges Collaboration & Execution Partner with Solution Architects/Engineers (Pre sales) and work in close synergy with Professional Services team Collaborate with ecosystem and channel partners to maximize deal size and scope Forecast accurately and deliver regular business updates to leadership Actively participate in Sales Enablement programs, advanced sales training, and leadership development initiatives What You'll Bring Required Experience 10+ years of enterprise B2B software sales experience in fast paced, competitive market Proven track record of exceeding quota targets in complex, high stakes software sales roles Demonstrated expertise in New Business acquisition and Greenfield territory development Experience managing large, complex deals ($500K+ ACV, with exposure to $1M+ opportunities) Technical & Business Acumen Strong understanding of API management, integration platforms, middleware, and data connectivity solutions Ability to articulate business value of complex enterprise technology to both technical and executive audiences Proven skill in building business and technical champions within large, matrixed organizations Core Competencies Consultative sales approach grounded in customer success and integrity Collaborative team spirit with "company first" mentality Ability to manage complex, multi stakeholder sales cycles spanning multiple business units Things We Love Sales & Methodology Experience Previous sales methodology training (MEDDIC, SPIN, Challenger Sales) Familiarity with complex IT selling involving multiple stakeholders across global organizations Understanding of enterprise architecture concepts, digital transformation, and cloud/hybrid integration patterns Industry Knowledge Previous experience with MuleSoft, Informatica, or similar integration and data management platforms Background in technical solution architecture or management consulting in relevant sector Experience with emerging technology adoption and AI led transformation initiatives Preferred Qualifications Bachelor's or Master's degree in Business, Engineering, or related field MBA is a plus How We'll Measure Your Success Quantitative Achievement of annual NACV/NNAOV targets Pipeline generation and conversion metrics Account growth, expansion, and forecast accuracy Qualitative Customer satisfaction and relationship quality Market presence and thought leadership Team collaboration and strategic account planning excellence Benefits & Perks Compensation & Benefits Competitive base salary with uncapped commission structure Comprehensive benefits package including well being reimbursement Generous parental leave, adoption assistance, and fertility benefits Professional Development Professional development and certification opportunities Access to cutting edge technology and world class training A collaborative, high performance team environment Impact & Growth Real opportunity to shape the future of enterprise integration and data connectivity Work alongside world renowned experts in a close knit, multidisciplinary team Salesforce is an equal opportunity employer and values diversity at our company.
R-03 AI / Agents Engineer (Anthropic + OpenAI) 6+ yrs India UK Remote Full-time VIEW ROLE
Alliedbiz
AI / Agents Engineer (Anthropic + OpenAI) Build production agents on Anthropic + OpenAI direct. RAG, structured extraction, tool-use, evals. ABOUT THE ROLE Our Agents service line builds custom agents on Anthropic Claude and OpenAI direct - not a chatbot wrapper, not a per-resolution rebrand. We replace per-resolution agent SaaS (Salesforce Agentforce, Intercom Fin, Zendesk Resolve) with custom agents that run on the client's own LLM contract. AI Engineers here own the agent architecture, eval harnesses, and production stability. WHAT YOU'LL DO Architect agent loops: planner / executor / verifier patterns, tool use schemas, retry + escalation logic. Build retrieval pipelines: chunking strategy, vector DB choice (Pinecone / pgvector / Weaviate), reranking, freshness handling. Stay current on Anthropic + OpenAI release notes; adjust prompts + schemas when APIs evolve. We treat the foundation model contract as a dependency, not a vendor. Ship to the client's AWS + Anthropic / OpenAI accounts. Their tokens, their data, their audit log. MUST HAVES 6+ years building production software. At least 1 year shipping LLM powered features to real users (not POCs). Strong Python or TypeScript. Comfortable writing structured output schemas (Pydantic, Zod) and reading Anthropic + OpenAI docs as primary references. Has built and maintained an eval harness with regression detection. Knows the difference between vibes eval and a real harness. Comfortable cost modelling agent loops in tokens. Can predict spend on a 100K resolution / month workload before deploying. NICE TO HAVE Open source contributions to LangChain, LlamaIndex, Anthropic SDK, Instructor, or DSPy. Public writing on agent / RAG architecture. Experience with regulated industry deployments (legal, healthcare, financial).
Jul 31, 2026
Full time
AI / Agents Engineer (Anthropic + OpenAI) Build production agents on Anthropic + OpenAI direct. RAG, structured extraction, tool-use, evals. ABOUT THE ROLE Our Agents service line builds custom agents on Anthropic Claude and OpenAI direct - not a chatbot wrapper, not a per-resolution rebrand. We replace per-resolution agent SaaS (Salesforce Agentforce, Intercom Fin, Zendesk Resolve) with custom agents that run on the client's own LLM contract. AI Engineers here own the agent architecture, eval harnesses, and production stability. WHAT YOU'LL DO Architect agent loops: planner / executor / verifier patterns, tool use schemas, retry + escalation logic. Build retrieval pipelines: chunking strategy, vector DB choice (Pinecone / pgvector / Weaviate), reranking, freshness handling. Stay current on Anthropic + OpenAI release notes; adjust prompts + schemas when APIs evolve. We treat the foundation model contract as a dependency, not a vendor. Ship to the client's AWS + Anthropic / OpenAI accounts. Their tokens, their data, their audit log. MUST HAVES 6+ years building production software. At least 1 year shipping LLM powered features to real users (not POCs). Strong Python or TypeScript. Comfortable writing structured output schemas (Pydantic, Zod) and reading Anthropic + OpenAI docs as primary references. Has built and maintained an eval harness with regression detection. Knows the difference between vibes eval and a real harness. Comfortable cost modelling agent loops in tokens. Can predict spend on a 100K resolution / month workload before deploying. NICE TO HAVE Open source contributions to LangChain, LlamaIndex, Anthropic SDK, Instructor, or DSPy. Public writing on agent / RAG architecture. Experience with regulated industry deployments (legal, healthcare, financial).

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