Manager - Market Engagement Systems and Data Closing Date: 1st May 2026 Interviews will take place w/c 27/04/2026 and 04/05/2026 A bit about the role The Manager - Market Engagement Systems and Data plays a central role in how Homes England and the National Housing Bank manage, understand and use market engagement data. You will be the business owner and subject matter lead for Homes England's Customer Relationship Management (CRM) system, responsible for its day to day operation, development and long term evolution. The role ensures that market engagement systems are robust, well used and aligned with how the organisation works in practice. Working within the Market Engagement team, you will support colleagues across the Agency to use CRM confidently and consistently, embedding it as the single source of truth for partner engagement. You will lead activity to improve data quality, governance and integration, working closely with Digital, Data and Analysis teams to ensure systems support insight, reporting and decision making. This is a varied role that combines hands on system leadership with strategic improvement, from troubleshooting and user support through to shaping future system development. You will play a critical part in ensuring Homes England's engagement with partners is data driven, intelligence led and future focused. A bit about you You'll bring strong experience of managing and developing CRM systems, ideally within a complex or multi user organisation, and be motivated by making systems and data better for users to support stakeholder engagement. You will be confident supporting colleagues to adopt systems and data to manage relationships, improving consistency, quality and confidence across teams. You will be comfortable working with digital and data specialists, you'll be experienced in system integration, data management and governance, and able to translate business and engagement needs into clear, practical solutions. You'll combine strong problem solving skills with excellent stakeholder management, able to build trusted relationships and influence behaviour change. Organised, collaborative and detail focused, you'll thrive in a public sector or regulated environment and be motivated by the opportunity to improve how Homes England uses systems and data to support high quality market engagement. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
May 01, 2026
Full time
Manager - Market Engagement Systems and Data Closing Date: 1st May 2026 Interviews will take place w/c 27/04/2026 and 04/05/2026 A bit about the role The Manager - Market Engagement Systems and Data plays a central role in how Homes England and the National Housing Bank manage, understand and use market engagement data. You will be the business owner and subject matter lead for Homes England's Customer Relationship Management (CRM) system, responsible for its day to day operation, development and long term evolution. The role ensures that market engagement systems are robust, well used and aligned with how the organisation works in practice. Working within the Market Engagement team, you will support colleagues across the Agency to use CRM confidently and consistently, embedding it as the single source of truth for partner engagement. You will lead activity to improve data quality, governance and integration, working closely with Digital, Data and Analysis teams to ensure systems support insight, reporting and decision making. This is a varied role that combines hands on system leadership with strategic improvement, from troubleshooting and user support through to shaping future system development. You will play a critical part in ensuring Homes England's engagement with partners is data driven, intelligence led and future focused. A bit about you You'll bring strong experience of managing and developing CRM systems, ideally within a complex or multi user organisation, and be motivated by making systems and data better for users to support stakeholder engagement. You will be confident supporting colleagues to adopt systems and data to manage relationships, improving consistency, quality and confidence across teams. You will be comfortable working with digital and data specialists, you'll be experienced in system integration, data management and governance, and able to translate business and engagement needs into clear, practical solutions. You'll combine strong problem solving skills with excellent stakeholder management, able to build trusted relationships and influence behaviour change. Organised, collaborative and detail focused, you'll thrive in a public sector or regulated environment and be motivated by the opportunity to improve how Homes England uses systems and data to support high quality market engagement. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Our client is a highly regarded specialist Barristers' Chambers with a formidable reputation, and recognised for excellence across all its key practice areas. Members of Chambers and Staff are also acknowledged for providing outstanding client service. Purpose of role: To deliver an excellent level of revenue control and related case management support to our clerking teams. This role will include working closely with both the clerking team and finance function in Chambers in order to provide an efficient professional service to both members of chambers and our professional clients. Scope This role is intended to oversee and implement processes for the accurate and efficient collection of fees. It will require close liaison with others in the billing and costs function, the clerks and the Finance Team. This role is intended to oversee and implement processes to ensure the accurate and efficient billing and collection of fees. The role will work closely with colleagues across the billing and costs function, the clerks and the Finance Team, and will support and guide members within the remit of the aged debt function to ensure effective revenue control. The role will also contribute to the review and improvement of systems and processes to strengthen billing accuracy, debt recovery and overall financial performance, and report into the Senior Management Team where required. Key Responsibilities include: Oversee and manage aged debt for members, ensuring revenue is chased and collected in an efficient and timely manner Oversee and manage matters on the LAA's case management system, developing an understanding of their working and relationships with key contact there to provide support. This will include applying for and monitoring civil payment on account claims, and other claims arising out of publicly funded work, ensuring systems are in place to follow up those claims which have not been paid within a reasonable time frame. Work with Senior Billing, Costs and Revenue Manager to improve systems and revenue for chambers Provide members with aged debt reports, identifying any problems and when payment is likely to be received, ensuring each barrister receives a full update on their outstanding debt when required. Knowledge, Skills & Experience: IT Literate with intermediate to advanced level Microsoft Office 365 applications including Excel, Word, PowerPoint, SharePoint, Teams, OneDrive Excellent attention to detail with an ability to work to a high level of accuracy within short deadlines Significant proven experience in similar role Excellent knowledge of the areas of law and funding streams applicable to the role To apply, please forward your CV, which should clearly outline your suitability for the role to GRL Legal. This is an urgent instruction and the closing date for applications is 5pm on Friday 17th April , but early applications are encouraged, with initial interviews for suitable applicants taking place immediately. Equal Opportunities Statement Our client is committed to creating a diverse workspace and is proud to be an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage and welcome applications from women, Black, Asian and minority ethnic individuals, neurodiverse and disabled people and those who are LGBT+, as well as candidates from other underrepresented groups. We encourage candidates to give us a full picture of any mitigating circumstances, including neurodiversity and late diagnosis neurodivergence if applicable. We will make reasonable adjustments to enable disabled or neurodiverse candidates (including where a mental health issue is classified as a disability) to demonstrate their suitability for the position. Large print applications can be made available for all applications upon request. Chambers complies with the Bar Standards Board Guidelines on the Equality Diversity Provisions of the Code of Conduct and the Bar Council Fair Recruitment Guide. Guaranteed Interview Scheme Our client will offer a guaranteed interview to applicants who are disabled within the meaning of the Equality Act 2010, provided they meet the minimum requirements of the position for which they have applied. If you are a disabled applicant and wish to take advantage of this scheme it may be necessary to discuss this with those who review applications. If you are a disabled person and you prefer not to disclose this fact, unfortunately this may mean that you cannot be guaranteed an interview even if you meet the minimum requirements for the position. Should you wish to discuss reasonable adjustments or anything else relating to a disability in connection with this recruitment, in confidence and with someone unconnected to the recruitment process, please contact GRL legal.
May 01, 2026
Full time
Our client is a highly regarded specialist Barristers' Chambers with a formidable reputation, and recognised for excellence across all its key practice areas. Members of Chambers and Staff are also acknowledged for providing outstanding client service. Purpose of role: To deliver an excellent level of revenue control and related case management support to our clerking teams. This role will include working closely with both the clerking team and finance function in Chambers in order to provide an efficient professional service to both members of chambers and our professional clients. Scope This role is intended to oversee and implement processes for the accurate and efficient collection of fees. It will require close liaison with others in the billing and costs function, the clerks and the Finance Team. This role is intended to oversee and implement processes to ensure the accurate and efficient billing and collection of fees. The role will work closely with colleagues across the billing and costs function, the clerks and the Finance Team, and will support and guide members within the remit of the aged debt function to ensure effective revenue control. The role will also contribute to the review and improvement of systems and processes to strengthen billing accuracy, debt recovery and overall financial performance, and report into the Senior Management Team where required. Key Responsibilities include: Oversee and manage aged debt for members, ensuring revenue is chased and collected in an efficient and timely manner Oversee and manage matters on the LAA's case management system, developing an understanding of their working and relationships with key contact there to provide support. This will include applying for and monitoring civil payment on account claims, and other claims arising out of publicly funded work, ensuring systems are in place to follow up those claims which have not been paid within a reasonable time frame. Work with Senior Billing, Costs and Revenue Manager to improve systems and revenue for chambers Provide members with aged debt reports, identifying any problems and when payment is likely to be received, ensuring each barrister receives a full update on their outstanding debt when required. Knowledge, Skills & Experience: IT Literate with intermediate to advanced level Microsoft Office 365 applications including Excel, Word, PowerPoint, SharePoint, Teams, OneDrive Excellent attention to detail with an ability to work to a high level of accuracy within short deadlines Significant proven experience in similar role Excellent knowledge of the areas of law and funding streams applicable to the role To apply, please forward your CV, which should clearly outline your suitability for the role to GRL Legal. This is an urgent instruction and the closing date for applications is 5pm on Friday 17th April , but early applications are encouraged, with initial interviews for suitable applicants taking place immediately. Equal Opportunities Statement Our client is committed to creating a diverse workspace and is proud to be an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage and welcome applications from women, Black, Asian and minority ethnic individuals, neurodiverse and disabled people and those who are LGBT+, as well as candidates from other underrepresented groups. We encourage candidates to give us a full picture of any mitigating circumstances, including neurodiversity and late diagnosis neurodivergence if applicable. We will make reasonable adjustments to enable disabled or neurodiverse candidates (including where a mental health issue is classified as a disability) to demonstrate their suitability for the position. Large print applications can be made available for all applications upon request. Chambers complies with the Bar Standards Board Guidelines on the Equality Diversity Provisions of the Code of Conduct and the Bar Council Fair Recruitment Guide. Guaranteed Interview Scheme Our client will offer a guaranteed interview to applicants who are disabled within the meaning of the Equality Act 2010, provided they meet the minimum requirements of the position for which they have applied. If you are a disabled applicant and wish to take advantage of this scheme it may be necessary to discuss this with those who review applications. If you are a disabled person and you prefer not to disclose this fact, unfortunately this may mean that you cannot be guaranteed an interview even if you meet the minimum requirements for the position. Should you wish to discuss reasonable adjustments or anything else relating to a disability in connection with this recruitment, in confidence and with someone unconnected to the recruitment process, please contact GRL legal.
Your new company You will be joining a well-established and respected public-sector organisation that plays a key role in maintaining and supporting essential regional infrastructure. Known for its structured processes, strong governance, and technical expertise, the organisation offers a professional and collaborative working environment where accuracy, accountability, and attention to detail are valued. Your new role As an Administrative Assistant (Technical Support Officer), you will provide essential administrative and technical support to officers working within a highways and infrastructure environment. This is a detail focused, process driven role, supporting the smooth running of technical services through effective data management and documentation control. Key responsibilities include: Updating and maintaining technical and historic records by sourcing documentation from multiple locations Ensuring accurate filing of documents within MasterGov and SharePoint Supporting the transition of records from legacy systems into current document management systems Assisting with the checking and processing of technical reports Producing and maintaining Excel spreadsheets to support technical and service data Responding to data enquiries from internal technicians and external material suppliers Supporting updates within GIS and other bespoke technical systems Managing and prioritising your own workload while adhering to service performance and health and safety requirements This is a part-time role working 22.5 hours across 3 set days per week, based on-site at a specialist highways laboratory. On-site attendance is contractual and must be fully committed to. What you'll need to succeed To succeed in this position, you will bring: Proven experience in an administrative or technical support role Strong working knowledge of Office 365, particularly Excel Experience using databases or document management systems Confidence learning and using bespoke systems, such as GIS or similar platforms A highly organised and methodical approach with excellent attention to detail The ability to prioritise tasks and manage your workload independently A full UK driving licence (Category B) Experience within highways, engineering, infrastructure, or a local authority setting would be highly beneficial. What you'll get in return In return, you'll receive: A stable part-time working pattern offering a strong work-life balance The opportunity to work within a specialist technical environment A supportive, professional team and a well-structured organisation Valuable experience within a reputable public-sector organisation What you need to do now If you are an organised and detail-driven administrator who enjoys working with data, systems, and technical teams, this is an excellent opportunity to contribute to meaningful work in a professional setting.Apply now with your CV, including your availability, location, and salary expectations.Interviews will be held in person onsite. Suitable candidates will be reviewed as applications are received.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 30, 2026
Seasonal
Your new company You will be joining a well-established and respected public-sector organisation that plays a key role in maintaining and supporting essential regional infrastructure. Known for its structured processes, strong governance, and technical expertise, the organisation offers a professional and collaborative working environment where accuracy, accountability, and attention to detail are valued. Your new role As an Administrative Assistant (Technical Support Officer), you will provide essential administrative and technical support to officers working within a highways and infrastructure environment. This is a detail focused, process driven role, supporting the smooth running of technical services through effective data management and documentation control. Key responsibilities include: Updating and maintaining technical and historic records by sourcing documentation from multiple locations Ensuring accurate filing of documents within MasterGov and SharePoint Supporting the transition of records from legacy systems into current document management systems Assisting with the checking and processing of technical reports Producing and maintaining Excel spreadsheets to support technical and service data Responding to data enquiries from internal technicians and external material suppliers Supporting updates within GIS and other bespoke technical systems Managing and prioritising your own workload while adhering to service performance and health and safety requirements This is a part-time role working 22.5 hours across 3 set days per week, based on-site at a specialist highways laboratory. On-site attendance is contractual and must be fully committed to. What you'll need to succeed To succeed in this position, you will bring: Proven experience in an administrative or technical support role Strong working knowledge of Office 365, particularly Excel Experience using databases or document management systems Confidence learning and using bespoke systems, such as GIS or similar platforms A highly organised and methodical approach with excellent attention to detail The ability to prioritise tasks and manage your workload independently A full UK driving licence (Category B) Experience within highways, engineering, infrastructure, or a local authority setting would be highly beneficial. What you'll get in return In return, you'll receive: A stable part-time working pattern offering a strong work-life balance The opportunity to work within a specialist technical environment A supportive, professional team and a well-structured organisation Valuable experience within a reputable public-sector organisation What you need to do now If you are an organised and detail-driven administrator who enjoys working with data, systems, and technical teams, this is an excellent opportunity to contribute to meaningful work in a professional setting.Apply now with your CV, including your availability, location, and salary expectations.Interviews will be held in person onsite. Suitable candidates will be reviewed as applications are received.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. An exciting opportunity for an experienced and enthusiastic site-based Information Controller to join a busy project team supporting activities within VolkerStevin. This position will be based on our Lancaster project as part of the AMP8 United Utilities Framework. Overview: VolkerStevin have recently adopted the Common Data Environment (CDE) Asite, and the role will support projects using this tool as well as those new projects with implementing the CDE. The candidate will provide efficient day-to-day information control for project data. The role will be varied and include travel to project sites located across the north-west initially. The role of Document Controller within the business is one that is undergoing changes as we adapt to a more digital way of project delivery. This is an opportunity to join a fast-paced business leading the way in digital innovation for Multi-Dimensional Construction. The successful candidate should be an experienced and technically minded person ready to provide document control support for busy project environments. Working under the guidance and direction of the Project Information Manager they will have continuous personal, professional, technical and leadership development to enable them to succeed and progress in our business Key accountabilities: Platform administrative support to project team Monitoring CDE workflows to ensure system works and no process delays to approve data Controlling incoming and outgoing data exchange Photocopying and filing, scanning of data to be stored on the CDE (Common Data Environment) Maintaining document registers where used Sharing of Information Management/CDE guidance for internal team and as part of the supply chain pack. Document control QA checks on naming convention, system use and adherence to Information Management protocol. Ensure that all documents have been checked and submitted on time prior to the document submission due date. Ensure that all documents are kept in the right place and in the right department file archive Ensure that quality is maintained to avoid operational problems Maintain and accurately update information in the electronic document management system (Asite). Assist and guide the project team in utilising the electronic data management system and document management process. Ensuring CDE security is maintained to only allow relevant parties access to specified content Handover compiling support for practical completion Ensure that all documentation, drawings and specifications are up to date and at the correct revision. Ensure that the document management process is applied through to between project teams or transition to operations. Assisting as point of contact for platform support for Internal staff and external staff (suppliers) Act as CDE superuser and provide one to one support where needed Attend Information Management/CDE progress meetings Monitor multiple platforms to ensure the correct system is used and minimise data duplication (where necessary). And any furthermore general information control duties to support project delivery. About you Excellent IT skills including Word, Excel, PowerPoint, E-Mail and Internet CDE knowledge, specifically Asite, would be advantageous. Working knowledge of SharePoint content management would also be an advantage Awareness of standards reflecting the control of information including ISO 19650 & PAS1192 Proven work experience as a Document Controller or similar role essential Familiarity with quality processes and standards including ISO 19650 & ISO 9001 Experience of delivering project information across multiple CDE/EDMS platforms If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Apr 30, 2026
Full time
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. An exciting opportunity for an experienced and enthusiastic site-based Information Controller to join a busy project team supporting activities within VolkerStevin. This position will be based on our Lancaster project as part of the AMP8 United Utilities Framework. Overview: VolkerStevin have recently adopted the Common Data Environment (CDE) Asite, and the role will support projects using this tool as well as those new projects with implementing the CDE. The candidate will provide efficient day-to-day information control for project data. The role will be varied and include travel to project sites located across the north-west initially. The role of Document Controller within the business is one that is undergoing changes as we adapt to a more digital way of project delivery. This is an opportunity to join a fast-paced business leading the way in digital innovation for Multi-Dimensional Construction. The successful candidate should be an experienced and technically minded person ready to provide document control support for busy project environments. Working under the guidance and direction of the Project Information Manager they will have continuous personal, professional, technical and leadership development to enable them to succeed and progress in our business Key accountabilities: Platform administrative support to project team Monitoring CDE workflows to ensure system works and no process delays to approve data Controlling incoming and outgoing data exchange Photocopying and filing, scanning of data to be stored on the CDE (Common Data Environment) Maintaining document registers where used Sharing of Information Management/CDE guidance for internal team and as part of the supply chain pack. Document control QA checks on naming convention, system use and adherence to Information Management protocol. Ensure that all documents have been checked and submitted on time prior to the document submission due date. Ensure that all documents are kept in the right place and in the right department file archive Ensure that quality is maintained to avoid operational problems Maintain and accurately update information in the electronic document management system (Asite). Assist and guide the project team in utilising the electronic data management system and document management process. Ensuring CDE security is maintained to only allow relevant parties access to specified content Handover compiling support for practical completion Ensure that all documentation, drawings and specifications are up to date and at the correct revision. Ensure that the document management process is applied through to between project teams or transition to operations. Assisting as point of contact for platform support for Internal staff and external staff (suppliers) Act as CDE superuser and provide one to one support where needed Attend Information Management/CDE progress meetings Monitor multiple platforms to ensure the correct system is used and minimise data duplication (where necessary). And any furthermore general information control duties to support project delivery. About you Excellent IT skills including Word, Excel, PowerPoint, E-Mail and Internet CDE knowledge, specifically Asite, would be advantageous. Working knowledge of SharePoint content management would also be an advantage Awareness of standards reflecting the control of information including ISO 19650 & PAS1192 Proven work experience as a Document Controller or similar role essential Familiarity with quality processes and standards including ISO 19650 & ISO 9001 Experience of delivering project information across multiple CDE/EDMS platforms If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
About the Role We are seeking a highly capable Interim IT Support Specialist to provide immediate support across a complex, hybrid IT environment. This is a hands-on contract role requiring a strong 2nd/3rd line engineer who can quickly embed into the team and add value from day one. You will play a key role in stabilising and supporting the IT estate, resolving escalated technical issues, and contributing to ongoing infrastructure and cyber security improvements. This is a fast-paced environment where your ability to prioritise, troubleshoot and deliver will be critical. Key Responsibilities Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments Act as an escalation point for complex technical issues, driving resolution with minimal supervision Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID) Support Active Directory, Group Policy, and core Windows Server environments Work across a hybrid infrastructure (on-premise and cloud) Respond to and manage cyber security incidents, alerts and vulnerabilities Support patching, remediation and security hardening activities Troubleshoot networking issues (VPNs, firewalls, connectivity) Support endpoint management tools (Intune, SCCM or equivalent) Collaborate with internal teams and third-party providers Contribute to ongoing IT projects, upgrades and improvement initiatives About You Proven experience operating at 2nd/3rd line level within complex environments Strong hands-on expertise across Microsoft 365, Azure / Entra ID and Windows Server Comfortable working in fast-moving contract environments, able to pick things up quickly Experience handling major incidents and escalations Solid understanding of cyber security principles and operational response Strong troubleshooting and problem-solving capability across infrastructure and user environments Able to work independently while integrating effectively with an existing team Contract Details Immediate start preferred Contract position (initial term with potential extension) Day rate dependent on experience Hybrid working (on-site presence required as needed) Why This Role Opportunity to make an immediate impact in a business-critical IT environment Broad exposure across infrastructure, cloud and security Varied role combining BAU support and project delivery Ideal for contractors who enjoy hands-on technical work and problem-solving
Apr 30, 2026
Contractor
About the Role We are seeking a highly capable Interim IT Support Specialist to provide immediate support across a complex, hybrid IT environment. This is a hands-on contract role requiring a strong 2nd/3rd line engineer who can quickly embed into the team and add value from day one. You will play a key role in stabilising and supporting the IT estate, resolving escalated technical issues, and contributing to ongoing infrastructure and cyber security improvements. This is a fast-paced environment where your ability to prioritise, troubleshoot and deliver will be critical. Key Responsibilities Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments Act as an escalation point for complex technical issues, driving resolution with minimal supervision Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID) Support Active Directory, Group Policy, and core Windows Server environments Work across a hybrid infrastructure (on-premise and cloud) Respond to and manage cyber security incidents, alerts and vulnerabilities Support patching, remediation and security hardening activities Troubleshoot networking issues (VPNs, firewalls, connectivity) Support endpoint management tools (Intune, SCCM or equivalent) Collaborate with internal teams and third-party providers Contribute to ongoing IT projects, upgrades and improvement initiatives About You Proven experience operating at 2nd/3rd line level within complex environments Strong hands-on expertise across Microsoft 365, Azure / Entra ID and Windows Server Comfortable working in fast-moving contract environments, able to pick things up quickly Experience handling major incidents and escalations Solid understanding of cyber security principles and operational response Strong troubleshooting and problem-solving capability across infrastructure and user environments Able to work independently while integrating effectively with an existing team Contract Details Immediate start preferred Contract position (initial term with potential extension) Day rate dependent on experience Hybrid working (on-site presence required as needed) Why This Role Opportunity to make an immediate impact in a business-critical IT environment Broad exposure across infrastructure, cloud and security Varied role combining BAU support and project delivery Ideal for contractors who enjoy hands-on technical work and problem-solving
2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - 200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working in a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2026
Contractor
2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - 200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working in a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Power Platform Developer Remote + occasion travel to Walsall Up to 60,000 Your new role My client is seeking a skilled Power Apps Developer to design, develop, and maintain business applications using Microsoft Power Platform. The ideal candidate will have strong expertise in Power Apps, Power Automate, Dataverse, and integration with Microsoft 365 services and external systems. This role requires collaboration with business stakeholders, analysts, and IT teams to deliver efficient, scalable, and user-friendly solutions that improve productivity and business outcomes. To be considered, you will need to be eligible for Security Clearance. Responsibilities Design, build, and customize business applications using Microsoft Power Apps (Canvas and Model-Driven). Automate workflows and processes using Power Automate and integrate with various data sources. Develop and maintain Dataverse entities, security roles, and relationships. Integrate Power Apps with SharePoint, Dynamics 365, Teams, and other Microsoft 365 services. Create and manage custom connectors for integrating external APIs and services. Translate business requirements into functional and technical specifications. Conduct testing, troubleshooting, and performance optimization of applications. Provide technical support, documentation, and training to end-users. Stay updated with the latest features and best practices within the Power Platform ecosystem. Experience needed Proven experience developing solutions with Microsoft Power Apps (Canvas and Model-Driven). Strong knowledge of Power Automate, Dataverse, and Power BI integration. Experience with Microsoft 365 services (SharePoint Online, Teams, Outlook). Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Experience with Dynamics applications. Knowledge of Agile methodologies and DevOps practices. Previous experience in a similar role within enterprise environments Proven experience in data-specific roles: A minimum experience of two to three years working with BI tools or any data-specific role with a sound knowledge of database management, data modelling, business intelligence Proven experience analysing large complex datasets to create meaningful insights Desirable - experience in Advanced Analytics - predictive and prescriptive analysis Security Check (SC) vetting and clearance will be required Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2026
Full time
Power Platform Developer Remote + occasion travel to Walsall Up to 60,000 Your new role My client is seeking a skilled Power Apps Developer to design, develop, and maintain business applications using Microsoft Power Platform. The ideal candidate will have strong expertise in Power Apps, Power Automate, Dataverse, and integration with Microsoft 365 services and external systems. This role requires collaboration with business stakeholders, analysts, and IT teams to deliver efficient, scalable, and user-friendly solutions that improve productivity and business outcomes. To be considered, you will need to be eligible for Security Clearance. Responsibilities Design, build, and customize business applications using Microsoft Power Apps (Canvas and Model-Driven). Automate workflows and processes using Power Automate and integrate with various data sources. Develop and maintain Dataverse entities, security roles, and relationships. Integrate Power Apps with SharePoint, Dynamics 365, Teams, and other Microsoft 365 services. Create and manage custom connectors for integrating external APIs and services. Translate business requirements into functional and technical specifications. Conduct testing, troubleshooting, and performance optimization of applications. Provide technical support, documentation, and training to end-users. Stay updated with the latest features and best practices within the Power Platform ecosystem. Experience needed Proven experience developing solutions with Microsoft Power Apps (Canvas and Model-Driven). Strong knowledge of Power Automate, Dataverse, and Power BI integration. Experience with Microsoft 365 services (SharePoint Online, Teams, Outlook). Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Experience with Dynamics applications. Knowledge of Agile methodologies and DevOps practices. Previous experience in a similar role within enterprise environments Proven experience in data-specific roles: A minimum experience of two to three years working with BI tools or any data-specific role with a sound knowledge of database management, data modelling, business intelligence Proven experience analysing large complex datasets to create meaningful insights Desirable - experience in Advanced Analytics - predictive and prescriptive analysis Security Check (SC) vetting and clearance will be required Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A well-established medium-sized manufacturing business in Huddersfield is looking for an IT Business Systems Lead to take ownership of core business systems for a 6-month period with the potential for a permanent role available. This is a hands-on role with real autonomy, supporting day-to-day system performance while driving improvements and integration activity across the business. You'll sit close to senior stakeholders and will be the go-to person for business-critical systems - ensuring stability, improving usability, and helping teams get more value from the ERP and associated applications. What you'll be doing: Owning and improving the organisation's ERP platform (administration, configuration, user support, optimisation) Supporting and enhancing the SQL database environment (T-SQL, views, stored procedures, performance) Driving systems integration between ERP and other business applications (including bespoke systems) Managing the document management environment (SharePoint), including structure, governance and permissions Leading system upgrades, improvements and small-to-mid-sized change initiatives Working with stakeholders across functions to align systems to operational needs and improve adoption Maintaining core procedures and documentation, and delivering user guidance/training where needed Liaising with third parties and internal IT colleagues to keep systems resilient, supported and secure What we're looking for: Strong experience in ERP administration (Syspro ideal, but comparable ERP considered) Solid hands-on MS SQL Server capability (T-SQL, views, stored procedures) Experience integrating business systems and improving data/process flow Confident stakeholder engagement - able to translate business requirements into practical system outcomes Practical, delivery-focused mindset - you can diagnose issues quickly and implement improvements cleanly Exposure to SharePoint / document management principles (permissions, structure, governance) Useful extras (nice to have): Multi-system integration experience (XSLT or similar for data switching/integration tools) Microsoft 365, Windows Server, Active Directory (or Azure AD) Basic infrastructure understanding (networks, backups, DR) Project leadership experience (light-touch PM is fine) If you're available for a 6-month contract or can start at short notice and enjoy owning and improving core business systems in a fast-paced environment, apply now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2026
Seasonal
A well-established medium-sized manufacturing business in Huddersfield is looking for an IT Business Systems Lead to take ownership of core business systems for a 6-month period with the potential for a permanent role available. This is a hands-on role with real autonomy, supporting day-to-day system performance while driving improvements and integration activity across the business. You'll sit close to senior stakeholders and will be the go-to person for business-critical systems - ensuring stability, improving usability, and helping teams get more value from the ERP and associated applications. What you'll be doing: Owning and improving the organisation's ERP platform (administration, configuration, user support, optimisation) Supporting and enhancing the SQL database environment (T-SQL, views, stored procedures, performance) Driving systems integration between ERP and other business applications (including bespoke systems) Managing the document management environment (SharePoint), including structure, governance and permissions Leading system upgrades, improvements and small-to-mid-sized change initiatives Working with stakeholders across functions to align systems to operational needs and improve adoption Maintaining core procedures and documentation, and delivering user guidance/training where needed Liaising with third parties and internal IT colleagues to keep systems resilient, supported and secure What we're looking for: Strong experience in ERP administration (Syspro ideal, but comparable ERP considered) Solid hands-on MS SQL Server capability (T-SQL, views, stored procedures) Experience integrating business systems and improving data/process flow Confident stakeholder engagement - able to translate business requirements into practical system outcomes Practical, delivery-focused mindset - you can diagnose issues quickly and implement improvements cleanly Exposure to SharePoint / document management principles (permissions, structure, governance) Useful extras (nice to have): Multi-system integration experience (XSLT or similar for data switching/integration tools) Microsoft 365, Windows Server, Active Directory (or Azure AD) Basic infrastructure understanding (networks, backups, DR) Project leadership experience (light-touch PM is fine) If you're available for a 6-month contract or can start at short notice and enjoy owning and improving core business systems in a fast-paced environment, apply now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
HALO ITSM Configuration Specialist Contract Outside IR35 9 Months Remote / Hybrid We are looking for an experienced HALO ITSM Configuration Specialist to take ownership of end-to-end service design and delivery across multiple business departments. This is not a support role this is a hands-on, high-impact position where you will shape, build and optimise workflows that drive real operational change. You will be responsible for translating business needs into fully configured, scalable HALO services, owning the lifecycle from discovery through to deployment. The Role This is a true end-to-end delivery role combining business analysis, stakeholder engagement and deep HALO configuration expertise. You will work directly with department heads to design and build services from the ground up, creating structured workflows that improve efficiency, visibility and service delivery across the organisation. There is no separate BA or development team you own the process. What You ll Be Doing Leading requirements workshops and discovery sessions with stakeholders Designing and building HALO services from scratch, including: Ticket types Complex workflows SLA structures Custom fields and portal forms Creating advanced approval workflows with conditional logic and multi-stage routing Configuring and optimising end-to-end service workflows across multiple departments Implementing API integrations (e.g. SharePoint, Azure DevOps, webhooks) Taking services through Dev Test UAT Deployment Managing UAT cycles and stakeholder feedback Producing clear service documentation and configuration design specs Supporting early-life deployment and continuous improvement Programme Overview You ll be part of a major rollout programme delivering: 80+ new services across multiple departments 100+ enhancements to existing workflows A mix of simple request flows through to highly complex, multi-stage workflows with integrations This is a high-volume, workflow-heavy environment, ideal for someone who thrives on building structured, scalable service models. What We re Looking For Essential Experience Strong, hands-on experience with HALO ITSM configuration Proven track record building workflows, approval chains and service structures Ability to translate business requirements into practical, efficient workflows Experience running stakeholder workshops and discovery sessions Strong understanding of workflow logic, routing, and automation design Experience coordinating UAT across multiple teams Ability to work independently and take full ownership of delivery Experience onboarding departments onto an ITSM platform Highly Desirable Experience with API integrations within HALO (REST, webhooks, Azure DevOps, SharePoint) ITIL understanding or certification Experience working in multi-department ITSM transformation programmes Apply Now If you are a HALO specialist who thrives on building workflows and delivering end-to-end service design, we want to hear from you. Please submit your CV along with a brief summary of your HALO experience and the types of workflows/services you ve built.
Apr 30, 2026
Contractor
HALO ITSM Configuration Specialist Contract Outside IR35 9 Months Remote / Hybrid We are looking for an experienced HALO ITSM Configuration Specialist to take ownership of end-to-end service design and delivery across multiple business departments. This is not a support role this is a hands-on, high-impact position where you will shape, build and optimise workflows that drive real operational change. You will be responsible for translating business needs into fully configured, scalable HALO services, owning the lifecycle from discovery through to deployment. The Role This is a true end-to-end delivery role combining business analysis, stakeholder engagement and deep HALO configuration expertise. You will work directly with department heads to design and build services from the ground up, creating structured workflows that improve efficiency, visibility and service delivery across the organisation. There is no separate BA or development team you own the process. What You ll Be Doing Leading requirements workshops and discovery sessions with stakeholders Designing and building HALO services from scratch, including: Ticket types Complex workflows SLA structures Custom fields and portal forms Creating advanced approval workflows with conditional logic and multi-stage routing Configuring and optimising end-to-end service workflows across multiple departments Implementing API integrations (e.g. SharePoint, Azure DevOps, webhooks) Taking services through Dev Test UAT Deployment Managing UAT cycles and stakeholder feedback Producing clear service documentation and configuration design specs Supporting early-life deployment and continuous improvement Programme Overview You ll be part of a major rollout programme delivering: 80+ new services across multiple departments 100+ enhancements to existing workflows A mix of simple request flows through to highly complex, multi-stage workflows with integrations This is a high-volume, workflow-heavy environment, ideal for someone who thrives on building structured, scalable service models. What We re Looking For Essential Experience Strong, hands-on experience with HALO ITSM configuration Proven track record building workflows, approval chains and service structures Ability to translate business requirements into practical, efficient workflows Experience running stakeholder workshops and discovery sessions Strong understanding of workflow logic, routing, and automation design Experience coordinating UAT across multiple teams Ability to work independently and take full ownership of delivery Experience onboarding departments onto an ITSM platform Highly Desirable Experience with API integrations within HALO (REST, webhooks, Azure DevOps, SharePoint) ITIL understanding or certification Experience working in multi-department ITSM transformation programmes Apply Now If you are a HALO specialist who thrives on building workflows and delivering end-to-end service design, we want to hear from you. Please submit your CV along with a brief summary of your HALO experience and the types of workflows/services you ve built.
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Apr 30, 2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Hours : 35 hours / week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer with a global presence. Utilising advanced robot technology and modern machinery they deliver products in high quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with an experienced IT Engineer. This role will take responsibility for the day to day running of the IT department, supporting the IT manager and providing the 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based at our Rotherham Parkgate premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Installation and configuration of hardware and peripherals Networking, LAN/WAN/WLAN/VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications in an IT related subject Please apply for immediate consideration Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Apr 29, 2026
Full time
Hours : 35 hours / week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer with a global presence. Utilising advanced robot technology and modern machinery they deliver products in high quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with an experienced IT Engineer. This role will take responsibility for the day to day running of the IT department, supporting the IT manager and providing the 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based at our Rotherham Parkgate premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Installation and configuration of hardware and peripherals Networking, LAN/WAN/WLAN/VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications in an IT related subject Please apply for immediate consideration Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Business Analyst: Compliance & Data Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 Are you a Business Analyst who excels at mapping complex processes and has a keen interest in data privacy, retention, and classification? We are seeking a detail-oriented professional to bridge the gap between technical data flows and regulatory requirements. You will join a dedicated Compliance Team, using your analytical skills to identify vulnerabilities and help the organisation operate in a secure, data-driven manner. Key Responsibilities Process Leadership: Lead the periodic review, update, and documentation of internal privacy processes to ensure they remain robust and effective. Technical Implementation: Lead the implementation and maintenance of Microsoft Purview , with a specific focus on data labeling, retention schedules, and identifying compliance gaps. Data Retention: Manage the data retention roadmap and oversee implementation across key risk groups within the division. Emerging Data Sources: Expand the scope of data governance to include non-traditional sources such as IoT, wearables, and Digital Twins from a data-point perspective. Privacy Operations: Support Privacy Impact Assessments (DPIAs), investigate potential data breaches, and provide functional management of the internal Privacy Portal and DMS. Operational Excellence: Analyze process improvements in collaboration with Security and IT stakeholders and utilize automation to increase the efficiency of protection processes. Fraud Risk Management: Contribute to compliance analysis as part of broader fraud risk management and reporting. Stakeholder Advisory: Translate complex data and process risks into clear management information and practically applicable advice for the business. Who You Are Tech Savvy: You're a pro with SharePoint and data tools. Precise: You handle sensitive info with total care and accuracy. Clear Communicator: You bridge the gap between IT, HR, and Legal. Privacy Minded: You understand GDPR or are ready to learn. You already have a CIPP/E certificate , or you're willing to work towards one. The Team You will be an integral part of the Compliance Team, reporting to the Compliance Officer. This is an environment where integrity and reliability are paramount. You will interact with various departments, playing a key role in strengthening our compliance framework and ensuring our data-driven methods are both innovative and secure. Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 If this sounds like you, please send CVs to (url removed) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 29, 2026
Full time
Business Analyst: Compliance & Data Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 Are you a Business Analyst who excels at mapping complex processes and has a keen interest in data privacy, retention, and classification? We are seeking a detail-oriented professional to bridge the gap between technical data flows and regulatory requirements. You will join a dedicated Compliance Team, using your analytical skills to identify vulnerabilities and help the organisation operate in a secure, data-driven manner. Key Responsibilities Process Leadership: Lead the periodic review, update, and documentation of internal privacy processes to ensure they remain robust and effective. Technical Implementation: Lead the implementation and maintenance of Microsoft Purview , with a specific focus on data labeling, retention schedules, and identifying compliance gaps. Data Retention: Manage the data retention roadmap and oversee implementation across key risk groups within the division. Emerging Data Sources: Expand the scope of data governance to include non-traditional sources such as IoT, wearables, and Digital Twins from a data-point perspective. Privacy Operations: Support Privacy Impact Assessments (DPIAs), investigate potential data breaches, and provide functional management of the internal Privacy Portal and DMS. Operational Excellence: Analyze process improvements in collaboration with Security and IT stakeholders and utilize automation to increase the efficiency of protection processes. Fraud Risk Management: Contribute to compliance analysis as part of broader fraud risk management and reporting. Stakeholder Advisory: Translate complex data and process risks into clear management information and practically applicable advice for the business. Who You Are Tech Savvy: You're a pro with SharePoint and data tools. Precise: You handle sensitive info with total care and accuracy. Clear Communicator: You bridge the gap between IT, HR, and Legal. Privacy Minded: You understand GDPR or are ready to learn. You already have a CIPP/E certificate , or you're willing to work towards one. The Team You will be an integral part of the Compliance Team, reporting to the Compliance Officer. This is an environment where integrity and reliability are paramount. You will interact with various departments, playing a key role in strengthening our compliance framework and ensuring our data-driven methods are both innovative and secure. Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 If this sounds like you, please send CVs to (url removed) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Our client is a Rotherham based manufacturer with a global presence. Utilising advanced robot technology and modern machinery they deliver products in high quantities yet maintaining a consistent and high-quality standard throughout. They are looking to hire an immediately available IT Engineer to cover 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. This role can more to a permanent position for the right candidate. Working in an office based at our Rotherham Parkgate premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Installation and configuration of hardware and peripherals Networking, LAN/WAN/WLAN/VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications in an IT related subject Please apply for immediate consideration Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Apr 29, 2026
Seasonal
Our client is a Rotherham based manufacturer with a global presence. Utilising advanced robot technology and modern machinery they deliver products in high quantities yet maintaining a consistent and high-quality standard throughout. They are looking to hire an immediately available IT Engineer to cover 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. This role can more to a permanent position for the right candidate. Working in an office based at our Rotherham Parkgate premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Installation and configuration of hardware and peripherals Networking, LAN/WAN/WLAN/VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications in an IT related subject Please apply for immediate consideration Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Profectus Recruitment is proud to be supporting a highly regulated financial services organisation to recruit an AI & Automation Specialist. This is a key hands on delivery role focused on building and deploying AI and automation solutions in a safe, structured and commercially meaningful way. You will be responsible for taking prioritised use cases and turning them into secure, production ready solutions using Microsoft 365 tooling. The emphasis is not on experimental AI for the sake of it - this role is about pragmatic, responsible delivery. You will work within defined guardrails to ensure solutions are designed with the right controls, access boundaries and long term supportability in mind. In the initial phase, the focus will be on delivering high quality automation and agent based solutions (including M365 Copilot and Power Platform), while establishing reusable delivery patterns and standards. You will play a key role in building credibility through consistent, well governed delivery. You'll be working closely with the AI Product Lead, as well as Information Security, Cyber and Technology Risk teams, ensuring all solutions align with policy, audit and control requirements. You'll be joining a collaborative, stakeholder led environment where quality, control and attention to detail are critical. This is a role for someone who enjoys hands on delivery and wants to build solutions that are secure, scalable and genuinely valuable. Hybrid working: 2 days per week on site. What they're looking for Proven experience delivering automation solutions into production using Power Automate or similar tools Experience building or configuring Copilot Studio agents or equivalent AI / conversational solutions Strong understanding of Microsoft 365 tooling and how it integrates across the business Experience working in regulated environments with strong governance and control requirements Ability to translate business requirements into practical, scalable solutions Understanding of permissions, access controls and information risk within an enterprise setting Experience delivering production ready solutions including testing, defect resolution and early life support Comfortable working across both hands on build and solution design Desirable Experience with Power Platform governance (environments, DLP, connector risk) Familiarity with Microsoft Purview (sensitivity labels, DLP, audit) Experience with Power Apps where relevant Exposure to CI/CD approaches within Power Platform Understanding of SharePoint information architecture Experience supporting benefits tracking / value measurement This is an opportunity to play a key role in how AI & Automation solutions are delivered within a regulated environment, focusing on quality, control and real business impact, while building reusable and scalable solutions.
Apr 27, 2026
Full time
Profectus Recruitment is proud to be supporting a highly regulated financial services organisation to recruit an AI & Automation Specialist. This is a key hands on delivery role focused on building and deploying AI and automation solutions in a safe, structured and commercially meaningful way. You will be responsible for taking prioritised use cases and turning them into secure, production ready solutions using Microsoft 365 tooling. The emphasis is not on experimental AI for the sake of it - this role is about pragmatic, responsible delivery. You will work within defined guardrails to ensure solutions are designed with the right controls, access boundaries and long term supportability in mind. In the initial phase, the focus will be on delivering high quality automation and agent based solutions (including M365 Copilot and Power Platform), while establishing reusable delivery patterns and standards. You will play a key role in building credibility through consistent, well governed delivery. You'll be working closely with the AI Product Lead, as well as Information Security, Cyber and Technology Risk teams, ensuring all solutions align with policy, audit and control requirements. You'll be joining a collaborative, stakeholder led environment where quality, control and attention to detail are critical. This is a role for someone who enjoys hands on delivery and wants to build solutions that are secure, scalable and genuinely valuable. Hybrid working: 2 days per week on site. What they're looking for Proven experience delivering automation solutions into production using Power Automate or similar tools Experience building or configuring Copilot Studio agents or equivalent AI / conversational solutions Strong understanding of Microsoft 365 tooling and how it integrates across the business Experience working in regulated environments with strong governance and control requirements Ability to translate business requirements into practical, scalable solutions Understanding of permissions, access controls and information risk within an enterprise setting Experience delivering production ready solutions including testing, defect resolution and early life support Comfortable working across both hands on build and solution design Desirable Experience with Power Platform governance (environments, DLP, connector risk) Familiarity with Microsoft Purview (sensitivity labels, DLP, audit) Experience with Power Apps where relevant Exposure to CI/CD approaches within Power Platform Understanding of SharePoint information architecture Experience supporting benefits tracking / value measurement This is an opportunity to play a key role in how AI & Automation solutions are delivered within a regulated environment, focusing on quality, control and real business impact, while building reusable and scalable solutions.
Job Specification VTC Co-ordinator - Fully On-site (No hybrid working) Experience Competent in using a range of IT/Desktop systems Customer service in person and on the telephone Good communication skills Logistical, record keeping or stocktaking experience advantageous First line support experience advantageous Core tasking To provide physical face to face specialist technical support to deliver the management of all aspects of conferencing and video services across the Naval estate. To fully manage all booking of conference, meeting rooms and VTC facilities to ensure that maximum and efficient use is made in line with Navy Command direction. To provide management of the complex service (including hardware) delivered to MoD across all relevant conferencing equipment and services. Technically set-up all VTC calls and ensure that the necessary liaison takes place between the VTC Bridging Centre. To provide out of hours technical assistance to scheduled video conferences and on-call support for urgent operational video conference requirements. Full asset management, training delivery, first line support and all associated activities surrounding the Royal Navy's ROSA allocation. This includes processing requests and raising for internal approval. Physical control of demand, management, issue and return of all MOD managed portable devices within Navy Command. Provide recording and management functions for all Navy Command mobile device transactions including but not limited to mobile phones, and sim cards on SharePoint to ensure that all custodians and locations are maintained. Preparation of new and second use mobile assets (including but not limited to Laptops, Tablets and Mobile Phones for re-issue and to provide initial introductory guidance and support across all devices issued. Additional Tasking To provide face to face technical support and troubleshooting for all mobile working solutions as a first point of contact and resolve in line with policy and guidance. Additionally, to advise users advice of next steps if a problem cannot be resolved and further support is required. Provide resilience for higher level budgetary approver to ensure continued service across Navy. Provide higher level budgetary approval for all mobile devices in line with Navy Digital policy and guidance. To provide 1st line technical support for Defence Gateway to Navy Command through a ticketing system as a first point of contact and resolve in line with policy and guidance. Additionally, to provide users advice of next steps if a problem cannot be resolved and further support is required. Role specifics Start date - ASAP Contract - Permanent. Candidate will need to be eligible to go forward for security clearance Rate - dependent on experience and interview Base Location - Whale Island, Portsmouth Contact Details Demi-Leigh Saunders Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 22, 2026
Full time
Job Specification VTC Co-ordinator - Fully On-site (No hybrid working) Experience Competent in using a range of IT/Desktop systems Customer service in person and on the telephone Good communication skills Logistical, record keeping or stocktaking experience advantageous First line support experience advantageous Core tasking To provide physical face to face specialist technical support to deliver the management of all aspects of conferencing and video services across the Naval estate. To fully manage all booking of conference, meeting rooms and VTC facilities to ensure that maximum and efficient use is made in line with Navy Command direction. To provide management of the complex service (including hardware) delivered to MoD across all relevant conferencing equipment and services. Technically set-up all VTC calls and ensure that the necessary liaison takes place between the VTC Bridging Centre. To provide out of hours technical assistance to scheduled video conferences and on-call support for urgent operational video conference requirements. Full asset management, training delivery, first line support and all associated activities surrounding the Royal Navy's ROSA allocation. This includes processing requests and raising for internal approval. Physical control of demand, management, issue and return of all MOD managed portable devices within Navy Command. Provide recording and management functions for all Navy Command mobile device transactions including but not limited to mobile phones, and sim cards on SharePoint to ensure that all custodians and locations are maintained. Preparation of new and second use mobile assets (including but not limited to Laptops, Tablets and Mobile Phones for re-issue and to provide initial introductory guidance and support across all devices issued. Additional Tasking To provide face to face technical support and troubleshooting for all mobile working solutions as a first point of contact and resolve in line with policy and guidance. Additionally, to advise users advice of next steps if a problem cannot be resolved and further support is required. Provide resilience for higher level budgetary approver to ensure continued service across Navy. Provide higher level budgetary approval for all mobile devices in line with Navy Digital policy and guidance. To provide 1st line technical support for Defence Gateway to Navy Command through a ticketing system as a first point of contact and resolve in line with policy and guidance. Additionally, to provide users advice of next steps if a problem cannot be resolved and further support is required. Role specifics Start date - ASAP Contract - Permanent. Candidate will need to be eligible to go forward for security clearance Rate - dependent on experience and interview Base Location - Whale Island, Portsmouth Contact Details Demi-Leigh Saunders Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Transformation Officer Location : Hybrid/London EC2R 7AF, with up to 3 days working from home after an initial period of training Salary : Up to £35,000 a year (depending on relevant knowledge, skills, and experience) Type of contract : Permanent. Full time. 35 hours per week, Monday to Friday Closing date: 8 May 2026 SAUL Trustee Company is a great place to work, whether you re a pensions specialist, an excellent administrator, an HR professional or an IT whizz, we might be the next step in your career! We re the Trustee and administrator of a multi-employer hybrid pension scheme, and a Master Trust, looking after the pensions of more than 80,000 members. We re a friendly team of around 70 people who work part of the week from home and at least two days each week in our central London office. SAUL Trustee Company (STC) is ranked the 23rd Best Company to work for in the UK in 2025 and we have a one-star accreditation as an outstanding place to work. At STC , we are responsible for: • Collecting the money members and employers pay into SAUL • Managing where that money is invested, and • Making sure we pay the right pension to the right person at the right time. We are now recruiting for a Transformation Officer to support the delivery of SAUL s transformation programme by contributing to the planning, delivery, monitoring and embedding of change initiatives across the organisation. Working closely with the Chief Transformation Officer and Transformation Manager, the Transformation Officer will support a range of transformation projects and activities. This includes preparing dashboards and management information, tracking performance against KPIs and benefits, supporting process improvement activity, and working with colleagues across the business to ensure change is understood, adopted and embedded into business as usual. This role requires a proactive and adaptable individual who is comfortable working in a changing environment, able to build effective working relationships, and confident in constructively challenging existing ways of working to support continuous improvement. As our Transformation Officer you will be responsible for: • Supporting the delivery of transformation projects and workstreams, ensuring activities are progressed in line with agreed plans, priorities and governance arrangements. • Assisting with the preparation and maintenance of project documentation, including plans, actions, risks, decisions and progress updates. • Tracking delivery against milestones, KPIs and agreed benefits, escalating risks, issues or dependencies where appropriate. • Contributing to testing, implementation and post implementation review activities, supporting the transition of change into business as usual. • Working with teams across the organisation to understand current processes and identify opportunities for improvement. • Supporting process mapping, review and redesign activities, helping teams to simplify, improve efficiency and strengthen controls, where appropriate. • Using data, insight and evidence to help inform recommendations and support decision making. • Constructively challenge existing ways of working, proposing practical and proportionate improvements aligned to SAUL s strategic objectives. • Preparing and maintaining dashboards and management information to support oversight of the transformation programme. • Working with colleagues across the organisation to understand business processes, challenges and opportunities for improvement. • Supporting change management activities, including communications, engagement sessions, guidance materials and training support, where required. • Providing ad hoc support to the Transformation Manager and Chief Transformation Officer in relation to the transformation programme. This Transformation Officer role would suit someone exposed to change management and project delivery, with experience engaging and influencing stakeholders. It involves improving systems, processes, and ways of working, and making suggestions to achieve better outcomes. To be considered for this role you will need to demonstrate: • Relevant degree or equivalent qualification or equivalent experience • Experience supporting projects or change initiatives • At least two years experience of working in a regulated, financial services or pensions environment • Strong organisation and planning skills • The ability and willingness to support other members of staff and line managers • Confidence using Microsoft Excel, SharePoint, PowerPoint and Word • Computer literacy • Customer focus • Self-motivation • Strong attention to detail • Ability to work well in a team • Positive attitude to change • Ability to work to deadlines and under pressure • Hands on attitude and a willingness to do a variety of tasks, if required • Ability to work alone with minimum supervision • Experience of assessing and responding to non-routine work situations Other desirable knowledge/experience: • Understanding of relevant legislation, regulations, and of The Pension Regulator and implications of non-compliance. • Understanding of pensions administration practices and systems. • Knowledge of User Acceptance Testing and preparing test matrices for others. • Preparing reports, dashboards or management information. • To find out what we offer in more detail, please check our website. To know what we offer in more detail check our website! Please download the job description for further details about the role. If you would like to submit your CV for this role, please click on APPLY today!
Apr 22, 2026
Full time
Transformation Officer Location : Hybrid/London EC2R 7AF, with up to 3 days working from home after an initial period of training Salary : Up to £35,000 a year (depending on relevant knowledge, skills, and experience) Type of contract : Permanent. Full time. 35 hours per week, Monday to Friday Closing date: 8 May 2026 SAUL Trustee Company is a great place to work, whether you re a pensions specialist, an excellent administrator, an HR professional or an IT whizz, we might be the next step in your career! We re the Trustee and administrator of a multi-employer hybrid pension scheme, and a Master Trust, looking after the pensions of more than 80,000 members. We re a friendly team of around 70 people who work part of the week from home and at least two days each week in our central London office. SAUL Trustee Company (STC) is ranked the 23rd Best Company to work for in the UK in 2025 and we have a one-star accreditation as an outstanding place to work. At STC , we are responsible for: • Collecting the money members and employers pay into SAUL • Managing where that money is invested, and • Making sure we pay the right pension to the right person at the right time. We are now recruiting for a Transformation Officer to support the delivery of SAUL s transformation programme by contributing to the planning, delivery, monitoring and embedding of change initiatives across the organisation. Working closely with the Chief Transformation Officer and Transformation Manager, the Transformation Officer will support a range of transformation projects and activities. This includes preparing dashboards and management information, tracking performance against KPIs and benefits, supporting process improvement activity, and working with colleagues across the business to ensure change is understood, adopted and embedded into business as usual. This role requires a proactive and adaptable individual who is comfortable working in a changing environment, able to build effective working relationships, and confident in constructively challenging existing ways of working to support continuous improvement. As our Transformation Officer you will be responsible for: • Supporting the delivery of transformation projects and workstreams, ensuring activities are progressed in line with agreed plans, priorities and governance arrangements. • Assisting with the preparation and maintenance of project documentation, including plans, actions, risks, decisions and progress updates. • Tracking delivery against milestones, KPIs and agreed benefits, escalating risks, issues or dependencies where appropriate. • Contributing to testing, implementation and post implementation review activities, supporting the transition of change into business as usual. • Working with teams across the organisation to understand current processes and identify opportunities for improvement. • Supporting process mapping, review and redesign activities, helping teams to simplify, improve efficiency and strengthen controls, where appropriate. • Using data, insight and evidence to help inform recommendations and support decision making. • Constructively challenge existing ways of working, proposing practical and proportionate improvements aligned to SAUL s strategic objectives. • Preparing and maintaining dashboards and management information to support oversight of the transformation programme. • Working with colleagues across the organisation to understand business processes, challenges and opportunities for improvement. • Supporting change management activities, including communications, engagement sessions, guidance materials and training support, where required. • Providing ad hoc support to the Transformation Manager and Chief Transformation Officer in relation to the transformation programme. This Transformation Officer role would suit someone exposed to change management and project delivery, with experience engaging and influencing stakeholders. It involves improving systems, processes, and ways of working, and making suggestions to achieve better outcomes. To be considered for this role you will need to demonstrate: • Relevant degree or equivalent qualification or equivalent experience • Experience supporting projects or change initiatives • At least two years experience of working in a regulated, financial services or pensions environment • Strong organisation and planning skills • The ability and willingness to support other members of staff and line managers • Confidence using Microsoft Excel, SharePoint, PowerPoint and Word • Computer literacy • Customer focus • Self-motivation • Strong attention to detail • Ability to work well in a team • Positive attitude to change • Ability to work to deadlines and under pressure • Hands on attitude and a willingness to do a variety of tasks, if required • Ability to work alone with minimum supervision • Experience of assessing and responding to non-routine work situations Other desirable knowledge/experience: • Understanding of relevant legislation, regulations, and of The Pension Regulator and implications of non-compliance. • Understanding of pensions administration practices and systems. • Knowledge of User Acceptance Testing and preparing test matrices for others. • Preparing reports, dashboards or management information. • To find out what we offer in more detail, please check our website. To know what we offer in more detail check our website! Please download the job description for further details about the role. If you would like to submit your CV for this role, please click on APPLY today!
This full-time permanent role has a starting salary of 27,634 per annum, based on a 36-hour working week. We are excited to be hiring a Team Administrator to join our team and play an essential role in supporting Education colleagues. The office base for this position is Dakota, 11 De Havilland Drive, Weybridge KT13 0YP, and the role allows for hybrid working. Our Education business support teams provide support to front line workers and, whilst you won't be required in the office five days a week, there is the expectation you will work in the office on a rota basis at least two days a week. Core working hours are 09:00-17:00 to ensure full cover is provided to operational teams and front-line call lines. Our Offer to You 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 5 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days Learning and development hub where you can access a wealth of resources About the Role We are looking for a Team Administrator to work in this varied and interesting role within the Children, Families & Lifelong Learning Business Support Team. Children, Families and Lifelong Learning provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. Our admin teams support front line Education staff. In this role you will process referrals, distribute reports, liaise with professionals both within Education and with other agencies, keep track of information, update and maintain spreadsheets and databases, respond to telephone calls, take meeting notes and subsequently distribute to involved parties, ensuring timescales are met; and provide performance information. You will be highly organised and willing to take responsibility, comfortable in setting your own priorities and meeting deadlines, and will be skilled at using your initiative. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong administration skills Excellent customer service and communication skills (including handling telephone calls) Ability to take accurate notes/minutes using a laptop Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, SharePoint) Ability to work independently and as part of a team Organised, proactive, and able to meet deadlines To apply, we request that you submit a CV and you will be asked the following 5 questions: Please outline your administration experience and skills that are relevant to this role. Please give evidence, with examples, of your laptop note taking experience. Please describe, and give examples, of how you maintain good customer service. Please provide evidence and examples of your experience managing workflow. What interests you about the role and Surrey County Council as an employer? The job advert closes at 23:59 on Sunday 3rd May 2026 with interviews and assessment to follow. A Basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 22, 2026
Full time
This full-time permanent role has a starting salary of 27,634 per annum, based on a 36-hour working week. We are excited to be hiring a Team Administrator to join our team and play an essential role in supporting Education colleagues. The office base for this position is Dakota, 11 De Havilland Drive, Weybridge KT13 0YP, and the role allows for hybrid working. Our Education business support teams provide support to front line workers and, whilst you won't be required in the office five days a week, there is the expectation you will work in the office on a rota basis at least two days a week. Core working hours are 09:00-17:00 to ensure full cover is provided to operational teams and front-line call lines. Our Offer to You 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 5 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days Learning and development hub where you can access a wealth of resources About the Role We are looking for a Team Administrator to work in this varied and interesting role within the Children, Families & Lifelong Learning Business Support Team. Children, Families and Lifelong Learning provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. Our admin teams support front line Education staff. In this role you will process referrals, distribute reports, liaise with professionals both within Education and with other agencies, keep track of information, update and maintain spreadsheets and databases, respond to telephone calls, take meeting notes and subsequently distribute to involved parties, ensuring timescales are met; and provide performance information. You will be highly organised and willing to take responsibility, comfortable in setting your own priorities and meeting deadlines, and will be skilled at using your initiative. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong administration skills Excellent customer service and communication skills (including handling telephone calls) Ability to take accurate notes/minutes using a laptop Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, SharePoint) Ability to work independently and as part of a team Organised, proactive, and able to meet deadlines To apply, we request that you submit a CV and you will be asked the following 5 questions: Please outline your administration experience and skills that are relevant to this role. Please give evidence, with examples, of your laptop note taking experience. Please describe, and give examples, of how you maintain good customer service. Please provide evidence and examples of your experience managing workflow. What interests you about the role and Surrey County Council as an employer? The job advert closes at 23:59 on Sunday 3rd May 2026 with interviews and assessment to follow. A Basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Microsoft 365 Infrastructure Engineer Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Microsoft 365 Infrastructure Engineer who will support and maintain cloud solutions and services as to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable expertise in administering and configuring Microsoft 365 services, alongside advanced experience in Windows 11 configuration, policy management, and enterprise scale deployment. Experience in deployment and evergreen update of the Microsoft 365 Apps for enterprise (Office) and its integration with Exchange, SharePoint, Teams and OneDrive. Experience in administration, deployment and update of Adobe products and services. Experience with Microsoft Endpoint Configuration Manager and Microsoft Intune. Knowledge of Application Packaging, Software Testing and Assistive Technologies. Knowledge of ITIL service Management, specifically Change Management and Problem Management. You and your role A typical day as a Microsoft 365 Infrastructure Engineer is about keeping the tools thousands of people use every day reliable and easy to work with. You'll be looking after Microsoft 365 services like Outlook, Teams and OneDrive, rolling out updates, fixing issues and improving how everything fits together. Some days you'll be working on Windows 11 and Intune policies, packaging and testing apps, or updating Adobe software. You'll also support specialist assistive technology, collaborate with Microsoft and suppliers and help deliver changes like new Outlook features, all while making sure services stay stable and resilient. You work closely with other engineers in a product team, owning your services end to end and helping shape how Microsoft 365 runs across the department. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 20, 2026
Full time
Microsoft 365 Infrastructure Engineer Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Microsoft 365 Infrastructure Engineer who will support and maintain cloud solutions and services as to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable expertise in administering and configuring Microsoft 365 services, alongside advanced experience in Windows 11 configuration, policy management, and enterprise scale deployment. Experience in deployment and evergreen update of the Microsoft 365 Apps for enterprise (Office) and its integration with Exchange, SharePoint, Teams and OneDrive. Experience in administration, deployment and update of Adobe products and services. Experience with Microsoft Endpoint Configuration Manager and Microsoft Intune. Knowledge of Application Packaging, Software Testing and Assistive Technologies. Knowledge of ITIL service Management, specifically Change Management and Problem Management. You and your role A typical day as a Microsoft 365 Infrastructure Engineer is about keeping the tools thousands of people use every day reliable and easy to work with. You'll be looking after Microsoft 365 services like Outlook, Teams and OneDrive, rolling out updates, fixing issues and improving how everything fits together. Some days you'll be working on Windows 11 and Intune policies, packaging and testing apps, or updating Adobe software. You'll also support specialist assistive technology, collaborate with Microsoft and suppliers and help deliver changes like new Outlook features, all while making sure services stay stable and resilient. You work closely with other engineers in a product team, owning your services end to end and helping shape how Microsoft 365 runs across the department. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Microsoft 365 Infrastructure Engineer Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Microsoft 365 Infrastructure Engineer who will support and maintain cloud solutions and services as to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable expertise in administering and configuring Microsoft 365 services, alongside advanced experience in Windows 11 configuration, policy management, and enterprise scale deployment. Experience in deployment and evergreen update of the Microsoft 365 Apps for enterprise (Office) and its integration with Exchange, SharePoint, Teams and OneDrive. Experience in administration, deployment and update of Adobe products and services. Experience with Microsoft Endpoint Configuration Manager and Microsoft Intune. Knowledge of Application Packaging, Software Testing and Assistive Technologies. Knowledge of ITIL service Management, specifically Change Management and Problem Management. You and your role A typical day as a Microsoft 365 Infrastructure Engineer is about keeping the tools thousands of people use every day reliable and easy to work with. You'll be looking after Microsoft 365 services like Outlook, Teams and OneDrive, rolling out updates, fixing issues and improving how everything fits together. Some days you'll be working on Windows 11 and Intune policies, packaging and testing apps, or updating Adobe software. You'll also support specialist assistive technology, collaborate with Microsoft and suppliers and help deliver changes like new Outlook features, all while making sure services stay stable and resilient. You work closely with other engineers in a product team, owning your services end to end and helping shape how Microsoft 365 runs across the department. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 20, 2026
Full time
Microsoft 365 Infrastructure Engineer Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Microsoft 365 Infrastructure Engineer who will support and maintain cloud solutions and services as to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable expertise in administering and configuring Microsoft 365 services, alongside advanced experience in Windows 11 configuration, policy management, and enterprise scale deployment. Experience in deployment and evergreen update of the Microsoft 365 Apps for enterprise (Office) and its integration with Exchange, SharePoint, Teams and OneDrive. Experience in administration, deployment and update of Adobe products and services. Experience with Microsoft Endpoint Configuration Manager and Microsoft Intune. Knowledge of Application Packaging, Software Testing and Assistive Technologies. Knowledge of ITIL service Management, specifically Change Management and Problem Management. You and your role A typical day as a Microsoft 365 Infrastructure Engineer is about keeping the tools thousands of people use every day reliable and easy to work with. You'll be looking after Microsoft 365 services like Outlook, Teams and OneDrive, rolling out updates, fixing issues and improving how everything fits together. Some days you'll be working on Windows 11 and Intune policies, packaging and testing apps, or updating Adobe software. You'll also support specialist assistive technology, collaborate with Microsoft and suppliers and help deliver changes like new Outlook features, all while making sure services stay stable and resilient. You work closely with other engineers in a product team, owning your services end to end and helping shape how Microsoft 365 runs across the department. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: DV Cleared Technical Author Location: Cheltenham Duration: 6 months with likely extension Rate: Up to 650 per day via an approved umbrella company Must be willing and able to go through highest security clearance process Our client, a leading organisation in the Defence sector, is hiring an experienced Technical Author. This is a unique opportunity to contribute to critical systems and operational processes within a secure environment. What you'll be doing: Producing, maintaining, and managing high-quality technical documentation for classified systems Translating complex technical concepts into clear, concise, and accurate written materials suitable for secure audiences Developing system documentation including architecture, design documents, user guides, operational manuals, and SOPs Supporting accreditation, assurance, and compliance documentation Collaborating closely with engineers, architects, cyber specialists, and stakeholders to validate content Ensuring all documentation aligns with security policies, governance frameworks, and information assurance standards Managing document control, versioning, and configuration throughout system lifecycles Preparing materials for both technical and non-technical audiences What you'll bring: Proven experience as a Technical Author or Documentation Specialist in highly secure or classified environments Strong ability to document complex technical systems clearly and accurately Experience producing documentation for IT, cyber, data, or engineering systems Excellent written communication skills with keen attention to detail Familiarity with formal documentation standards and structured authoring methods Ability to work collaboratively with technical teams and security professionals Strong understanding of information security and handling requirements Desirable skills: Background supporting UK defence, intelligence, or national security projects Experience documenting cyber security, data platforms, or software-based systems Familiarity with accreditation, risk management, or assurance documentation Experience with document management tools and markup languages such as Confluence, SharePoint, Markdown, or XML This role offers a chance to work on vital projects within a dynamic, secure environment. If you hold the necessary clearance and are passionate about producing impactful technical documentation, we encourage you to apply today!
Apr 20, 2026
Contractor
Job Title: DV Cleared Technical Author Location: Cheltenham Duration: 6 months with likely extension Rate: Up to 650 per day via an approved umbrella company Must be willing and able to go through highest security clearance process Our client, a leading organisation in the Defence sector, is hiring an experienced Technical Author. This is a unique opportunity to contribute to critical systems and operational processes within a secure environment. What you'll be doing: Producing, maintaining, and managing high-quality technical documentation for classified systems Translating complex technical concepts into clear, concise, and accurate written materials suitable for secure audiences Developing system documentation including architecture, design documents, user guides, operational manuals, and SOPs Supporting accreditation, assurance, and compliance documentation Collaborating closely with engineers, architects, cyber specialists, and stakeholders to validate content Ensuring all documentation aligns with security policies, governance frameworks, and information assurance standards Managing document control, versioning, and configuration throughout system lifecycles Preparing materials for both technical and non-technical audiences What you'll bring: Proven experience as a Technical Author or Documentation Specialist in highly secure or classified environments Strong ability to document complex technical systems clearly and accurately Experience producing documentation for IT, cyber, data, or engineering systems Excellent written communication skills with keen attention to detail Familiarity with formal documentation standards and structured authoring methods Ability to work collaboratively with technical teams and security professionals Strong understanding of information security and handling requirements Desirable skills: Background supporting UK defence, intelligence, or national security projects Experience documenting cyber security, data platforms, or software-based systems Familiarity with accreditation, risk management, or assurance documentation Experience with document management tools and markup languages such as Confluence, SharePoint, Markdown, or XML This role offers a chance to work on vital projects within a dynamic, secure environment. If you hold the necessary clearance and are passionate about producing impactful technical documentation, we encourage you to apply today!
