Join Us as Assistant Shop Manager for Our Brand-New Shop! Full time, permanent contract, in our Exeter Shop Salary £27,500 We're excited to be opening a brand-new shop, and we're looking for a friendly, proactive, and supportive Assistant Manager to help bring it to life. This is a fantastic opportunity to be part of something from the very beginning, creating a welcoming environment for customers, and supporting the Shop Manager in building a motivated and engaged team. If you enjoy leading by example and thrive in a role delivering an amazing customer experience, we'd love to hear from you! About Bravissimo Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We currently have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it! Bravissimo Benefits Up to 25 days holiday The opportunity to buy up to 5 additional days holiday each year Access to free and confidential 24/7 employee support from Retail Trust 50% discount on full priced items for you, your family & friends, up to a limit Healthcare Cash Plan for you and up to 4 children through Medicash Employer pension contributions up to 6% Life Assurance Great training and learning resources Long service awards after 5 years' service Access to new and upcoming products, with the opportunity to provide feedback Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash About the Job The Store Manager's role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing. You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential. Your ability to plan appropriately and attention to detail will ensure the smooth running of the store, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience. About You We are looking for a well organised, experienced manager - a self-starting individual with excellent communication skills and a customer focused approach. You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind-set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results. Previous retail management experience is essential but experience in the lingerie sector is not required. Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Interested? If this role sounds like a perfect fit for you, we'd absolutely love to hear from you! Just click the 'Apply Now' button below and you'll be taken to a new page where you can send us your application. Please include your CV and a cover letter telling us why you'd love to join Bravissimo and what you'd bring to the role. We really do read every single one - honestly! and we can't move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why! If this opportunity makes you feel excited (we hope it does!), don't wait too long to apply as we may close the advert early if we receive lots of applications.
Apr 30, 2026
Full time
Join Us as Assistant Shop Manager for Our Brand-New Shop! Full time, permanent contract, in our Exeter Shop Salary £27,500 We're excited to be opening a brand-new shop, and we're looking for a friendly, proactive, and supportive Assistant Manager to help bring it to life. This is a fantastic opportunity to be part of something from the very beginning, creating a welcoming environment for customers, and supporting the Shop Manager in building a motivated and engaged team. If you enjoy leading by example and thrive in a role delivering an amazing customer experience, we'd love to hear from you! About Bravissimo Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We currently have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it! Bravissimo Benefits Up to 25 days holiday The opportunity to buy up to 5 additional days holiday each year Access to free and confidential 24/7 employee support from Retail Trust 50% discount on full priced items for you, your family & friends, up to a limit Healthcare Cash Plan for you and up to 4 children through Medicash Employer pension contributions up to 6% Life Assurance Great training and learning resources Long service awards after 5 years' service Access to new and upcoming products, with the opportunity to provide feedback Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash About the Job The Store Manager's role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing. You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential. Your ability to plan appropriately and attention to detail will ensure the smooth running of the store, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience. About You We are looking for a well organised, experienced manager - a self-starting individual with excellent communication skills and a customer focused approach. You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind-set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results. Previous retail management experience is essential but experience in the lingerie sector is not required. Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Interested? If this role sounds like a perfect fit for you, we'd absolutely love to hear from you! Just click the 'Apply Now' button below and you'll be taken to a new page where you can send us your application. Please include your CV and a cover letter telling us why you'd love to join Bravissimo and what you'd bring to the role. We really do read every single one - honestly! and we can't move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why! If this opportunity makes you feel excited (we hope it does!), don't wait too long to apply as we may close the advert early if we receive lots of applications.
Marketplace Executive/Manager Based: High Wycombe with hybrid working available Term: Permanent, full time Salary: £30000 - £40000 pa + excellent benefits Role Overview The Marketplace Manager is responsible for overseeing day to day operational performance across ourthird party marketplaces. Reporting to the Head of eCommerce, this role ensures that listings, order flows, fulfilment processes, and channel performance are optimised to deliver a seamless customer experience and strong commercial results. Initially focusing on Reverb, eBay, and Amazon Seller Central, the Marketplace Manager will also play a strategic role in scoping, onboarding, and scaling additional marketplaces as the business expands its multichannel footprint. Key Responsibilities: Marketplace Management Own the operational performance of our 3PM channels (Reverb, eBay, Amazon Seller Central) Maintain accurate product listings, pricing, content, and stock availability Monitor marketplace compliance, ensuring all policies and service-level requirements are met Optimise marketplace workflows, identifying opportunities to automate and improve processes Analyse marketplace performance and provide regular reporting to the Head of eCommerce Work closely with marketplace CSMs to drive commercial opportunities Working closely with ourKeyAccountteams, effectively manage Amazon Seller Central (3P) development alongside Amazon Vendor Central (1P) selling MarketplaceOperations Support smooth end-to-end D2C order flow, from purchase through fulfilment Work closely with Operations and Customer Support teams to resolve issues and improve SLAs Identify friction points across customer journeys and implement operational improvements Expansion & Enablement Evaluate new marketplace opportunities and provide recommendations Lead the operational setup of new channels, including integrations, listings, and workflow design Develop scalable processes and documentation to support future growth Cross Functional Collaboration Collaborate with Marketing, Operations, D2Cand Customer Support to ensure consistency of product content across all 3PM channels Work with Finance on marketplace fees, reporting accuracy, and reconciliation Support Marketing and Operations with demand planning and fulfilment efficiency Key Skills & Experience Required: Proven experience managing online marketplace operations (e.g., Amazon, eBay, Reverb, Walmart, Mercado Libre,TMall) Experience managing Amazon 3P selling,alongside1P selling Strong understanding of D2C eCommerce processes, fulfilment workflows, and digital trading Analytical mindset with the ability to interpret data and drive decision making Excellent organisational and project management skills Experience implementing new platforms, tools, or channels is a plus About Us Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, its solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity - 'we make music easy to make'. The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, TiMax and OutBoard. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music making industry. Music technology is an enriching space to work in and we enjoy a Group wide open door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including four Queen's Awards for Enterprise and the AIM Company of the Year Award 2021. The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion.The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome and positively represented, whether office based or working remotely. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future. Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, employee purchase scheme, company music events, free breakfast/lunch in the canteen at Focusrite HQ. We arrange company training sessions and encourage personal development.
Apr 30, 2026
Full time
Marketplace Executive/Manager Based: High Wycombe with hybrid working available Term: Permanent, full time Salary: £30000 - £40000 pa + excellent benefits Role Overview The Marketplace Manager is responsible for overseeing day to day operational performance across ourthird party marketplaces. Reporting to the Head of eCommerce, this role ensures that listings, order flows, fulfilment processes, and channel performance are optimised to deliver a seamless customer experience and strong commercial results. Initially focusing on Reverb, eBay, and Amazon Seller Central, the Marketplace Manager will also play a strategic role in scoping, onboarding, and scaling additional marketplaces as the business expands its multichannel footprint. Key Responsibilities: Marketplace Management Own the operational performance of our 3PM channels (Reverb, eBay, Amazon Seller Central) Maintain accurate product listings, pricing, content, and stock availability Monitor marketplace compliance, ensuring all policies and service-level requirements are met Optimise marketplace workflows, identifying opportunities to automate and improve processes Analyse marketplace performance and provide regular reporting to the Head of eCommerce Work closely with marketplace CSMs to drive commercial opportunities Working closely with ourKeyAccountteams, effectively manage Amazon Seller Central (3P) development alongside Amazon Vendor Central (1P) selling MarketplaceOperations Support smooth end-to-end D2C order flow, from purchase through fulfilment Work closely with Operations and Customer Support teams to resolve issues and improve SLAs Identify friction points across customer journeys and implement operational improvements Expansion & Enablement Evaluate new marketplace opportunities and provide recommendations Lead the operational setup of new channels, including integrations, listings, and workflow design Develop scalable processes and documentation to support future growth Cross Functional Collaboration Collaborate with Marketing, Operations, D2Cand Customer Support to ensure consistency of product content across all 3PM channels Work with Finance on marketplace fees, reporting accuracy, and reconciliation Support Marketing and Operations with demand planning and fulfilment efficiency Key Skills & Experience Required: Proven experience managing online marketplace operations (e.g., Amazon, eBay, Reverb, Walmart, Mercado Libre,TMall) Experience managing Amazon 3P selling,alongside1P selling Strong understanding of D2C eCommerce processes, fulfilment workflows, and digital trading Analytical mindset with the ability to interpret data and drive decision making Excellent organisational and project management skills Experience implementing new platforms, tools, or channels is a plus About Us Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, its solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity - 'we make music easy to make'. The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, TiMax and OutBoard. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music making industry. Music technology is an enriching space to work in and we enjoy a Group wide open door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including four Queen's Awards for Enterprise and the AIM Company of the Year Award 2021. The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion.The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome and positively represented, whether office based or working remotely. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future. Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, employee purchase scheme, company music events, free breakfast/lunch in the canteen at Focusrite HQ. We arrange company training sessions and encourage personal development.
About Wild Nutrition Wild Nutrition is a leading women's wellness brand, creating Food-Grown supplements grounded in science, expertise and empathy. We offer more than just a job. We provide a rewarding and meaningful career in a supportive environment that values collaboration, innovation, and wellbeing. Your work will help shape our future and contribute directly to our mission of empowering women's health through pioneering, science-backed supplements. The Role Reporting to the Head of Growth, you will lead the strategy and development of high-performing creative across paid social and key owned channels. You'll translate customer insight and performance data into high-impact creative that accelerates growth, improves efficiency and strengthens Wild Nutrition's brand across every stage of the customer journey. As we scale our DTC subscription model, creative performance is one of our most powerful growth drivers. You will translate customer insight and performance data into scalable creative ideas that drive efficient subscription growth while strengthening Wild Nutrition's brand authority. This is a hands-on, commercially focused role for someone who understands paid social creative deeply and thrives in a fast-moving DTC environment. Performance Creative Strategy & Ideation Develop weekly creative concepts, hooks and narratives across Meta, TikTok and emerging channels Write clear, actionable briefs for designers, editors and creators Align creative to subscription-first acquisition and customer quality Performance-Led Optimisation Analyse CPA, ROAS and CVR alongside creative metrics such as hook rate, hold rate and 3-second views Identify winning patterns and scale top-performing themes Creative Testing & Iteration Scale a sustainable creative production model through AI-driven iteration and A/B testing, leveraging style-matching tools to maintain brand consistency, and volume of ads. Run the creative flywheel: evolve high performers through new hooks, intros, CTAs and formats Build structured testing roadmaps and hypotheses Document learnings to improve creative hit rate over time Customer Insight Mining Partner with Insights to extract scalable angles from reviews, consultations, social commentary, Reddit and competitor ads Translate insight into performance-ready messaging Cross-Channel Messaging & Lifecycle Support Support CRM and lifecycle campaigns with modular, segment specific messaging Ensure consistency across paid and owned channels Creative Production & Collaboration Collaborate and share regular insights on performance with the creative team to feed back learnings into design across all channels Support the creative team by producing high-impact ad iterations, leveraging platforms like Adobe/Canva and AI tools. Coordinate internal teams and external creators to deliver on brand, performance ready assets at pace Partner closely with Growth, Paid Media, CRM, Creative and Insights to align output with commercial priorities Develop high conversion ad copy, including compelling hooks, body text, and clear calls to action tailored to resonate with target audiences and drive measurable action. Ecommerce Trading Moments Support planning and execution of key ecommerce sales campaigns, aligning creative output with performance goal. Qualifications 3+ years in creative strategy or performance content, ideally in a high growth DTC or subscription brand Strong understanding of paid social creative and testing frameworks. Experience managing paid channels is a plus Confident turning data and insight into clear creative direction Excellent at briefing, ideation and storytelling Highly organised, proactive and commercially minded Comfortable managing high volumes of briefs, feedback and iteration Basic Adobe skills / design skills a bonus Experience managing UGC processes Nice to have experience in women's wellness, subscription, influencer/UGC content or lifecycle marketing. Benefits Time given every year to volunteer with a local charity of your choice All the latest tech you need Hybrid working model (we work in the office Tuesday - Thursday) Summer Fridays Generous Pension plan Private health insurance Enhanced Leave package with added years of service extras Employee Assistance Programme Team discount on all Wild Nutrition supplements and personalised consultations Cycle to work scheme Enhanced parental leave policies Be part of a passionate, friendly and transparent culture
Apr 30, 2026
Full time
About Wild Nutrition Wild Nutrition is a leading women's wellness brand, creating Food-Grown supplements grounded in science, expertise and empathy. We offer more than just a job. We provide a rewarding and meaningful career in a supportive environment that values collaboration, innovation, and wellbeing. Your work will help shape our future and contribute directly to our mission of empowering women's health through pioneering, science-backed supplements. The Role Reporting to the Head of Growth, you will lead the strategy and development of high-performing creative across paid social and key owned channels. You'll translate customer insight and performance data into high-impact creative that accelerates growth, improves efficiency and strengthens Wild Nutrition's brand across every stage of the customer journey. As we scale our DTC subscription model, creative performance is one of our most powerful growth drivers. You will translate customer insight and performance data into scalable creative ideas that drive efficient subscription growth while strengthening Wild Nutrition's brand authority. This is a hands-on, commercially focused role for someone who understands paid social creative deeply and thrives in a fast-moving DTC environment. Performance Creative Strategy & Ideation Develop weekly creative concepts, hooks and narratives across Meta, TikTok and emerging channels Write clear, actionable briefs for designers, editors and creators Align creative to subscription-first acquisition and customer quality Performance-Led Optimisation Analyse CPA, ROAS and CVR alongside creative metrics such as hook rate, hold rate and 3-second views Identify winning patterns and scale top-performing themes Creative Testing & Iteration Scale a sustainable creative production model through AI-driven iteration and A/B testing, leveraging style-matching tools to maintain brand consistency, and volume of ads. Run the creative flywheel: evolve high performers through new hooks, intros, CTAs and formats Build structured testing roadmaps and hypotheses Document learnings to improve creative hit rate over time Customer Insight Mining Partner with Insights to extract scalable angles from reviews, consultations, social commentary, Reddit and competitor ads Translate insight into performance-ready messaging Cross-Channel Messaging & Lifecycle Support Support CRM and lifecycle campaigns with modular, segment specific messaging Ensure consistency across paid and owned channels Creative Production & Collaboration Collaborate and share regular insights on performance with the creative team to feed back learnings into design across all channels Support the creative team by producing high-impact ad iterations, leveraging platforms like Adobe/Canva and AI tools. Coordinate internal teams and external creators to deliver on brand, performance ready assets at pace Partner closely with Growth, Paid Media, CRM, Creative and Insights to align output with commercial priorities Develop high conversion ad copy, including compelling hooks, body text, and clear calls to action tailored to resonate with target audiences and drive measurable action. Ecommerce Trading Moments Support planning and execution of key ecommerce sales campaigns, aligning creative output with performance goal. Qualifications 3+ years in creative strategy or performance content, ideally in a high growth DTC or subscription brand Strong understanding of paid social creative and testing frameworks. Experience managing paid channels is a plus Confident turning data and insight into clear creative direction Excellent at briefing, ideation and storytelling Highly organised, proactive and commercially minded Comfortable managing high volumes of briefs, feedback and iteration Basic Adobe skills / design skills a bonus Experience managing UGC processes Nice to have experience in women's wellness, subscription, influencer/UGC content or lifecycle marketing. Benefits Time given every year to volunteer with a local charity of your choice All the latest tech you need Hybrid working model (we work in the office Tuesday - Thursday) Summer Fridays Generous Pension plan Private health insurance Enhanced Leave package with added years of service extras Employee Assistance Programme Team discount on all Wild Nutrition supplements and personalised consultations Cycle to work scheme Enhanced parental leave policies Be part of a passionate, friendly and transparent culture
Marketplace Executive/Manager Based: High Wycombe with hybrid working available Term: Permanent, full time Salary: £30000 - £40000 pa + excellent benefits Role Overview The Marketplace Manager is responsible for overseeing day to day operational performance across ourthird party marketplaces. Reporting to the Head of eCommerce, this role ensures that listings, order flows, fulfilment processes, and channel performance are optimised to deliver a seamless customer experience and strong commercial results. Initially focusing on Reverb, eBay, and Amazon Seller Central, the Marketplace Manager will also play a strategic role in scoping, onboarding, and scaling additional marketplaces as the business expands its multichannel footprint. Key Responsibilities: Marketplace Management Own the operational performance of our 3PM channels (Reverb, eBay, Amazon Seller Central) Maintain accurate product listings, pricing, content, and stock availability Monitor marketplace compliance, ensuring all policies and service-level requirements are met Optimise marketplace workflows, identifying opportunities to automate and improve processes Analyse marketplace performance and provide regular reporting to the Head of eCommerce Work closely with marketplace CSMs to drive commercial opportunities Working closely with ourKeyAccountteams, effectively manage Amazon Seller Central (3P) development alongside Amazon Vendor Central (1P) selling MarketplaceOperations Support smooth end-to-end D2C order flow, from purchase through fulfilment Work closely with Operations and Customer Support teams to resolve issues and improve SLAs Identify friction points across customer journeys and implement operational improvements Expansion & Enablement Evaluate new marketplace opportunities and provide recommendations Lead the operational setup of new channels, including integrations, listings, and workflow design Develop scalable processes and documentation to support future growth Cross Functional Collaboration Collaborate with Marketing, Operations, D2Cand Customer Support to ensure consistency of product content across all 3PM channels Work with Finance on marketplace fees, reporting accuracy, and reconciliation Support Marketing and Operations with demand planning and fulfilment efficiency Key Skills & Experience Required: Proven experience managing online marketplace operations (e.g., Amazon, eBay, Reverb, Walmart, Mercado Libre,TMall) Experience managing Amazon 3P selling,alongside1P selling Strong understanding of D2C eCommerce processes, fulfilment workflows, and digital trading Analytical mindset with the ability to interpret data and drive decision making Excellent organisational and project management skills Experience implementing new platforms, tools, or channels is a plus About Us Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, its solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity - 'we make music easy to make'. The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, TiMax and OutBoard. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music making industry. Music technology is an enriching space to work in and we enjoy a Group wide open door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including four Queen's Awards for Enterprise and the AIM Company of the Year Award 2021. The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion.The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome and positively represented, whether office based or working remotely. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future. Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, employee purchase scheme, company music events, free breakfast/lunch in the canteen at Focusrite HQ. We arrange company training sessions and encourage personal development.
Apr 30, 2026
Full time
Marketplace Executive/Manager Based: High Wycombe with hybrid working available Term: Permanent, full time Salary: £30000 - £40000 pa + excellent benefits Role Overview The Marketplace Manager is responsible for overseeing day to day operational performance across ourthird party marketplaces. Reporting to the Head of eCommerce, this role ensures that listings, order flows, fulfilment processes, and channel performance are optimised to deliver a seamless customer experience and strong commercial results. Initially focusing on Reverb, eBay, and Amazon Seller Central, the Marketplace Manager will also play a strategic role in scoping, onboarding, and scaling additional marketplaces as the business expands its multichannel footprint. Key Responsibilities: Marketplace Management Own the operational performance of our 3PM channels (Reverb, eBay, Amazon Seller Central) Maintain accurate product listings, pricing, content, and stock availability Monitor marketplace compliance, ensuring all policies and service-level requirements are met Optimise marketplace workflows, identifying opportunities to automate and improve processes Analyse marketplace performance and provide regular reporting to the Head of eCommerce Work closely with marketplace CSMs to drive commercial opportunities Working closely with ourKeyAccountteams, effectively manage Amazon Seller Central (3P) development alongside Amazon Vendor Central (1P) selling MarketplaceOperations Support smooth end-to-end D2C order flow, from purchase through fulfilment Work closely with Operations and Customer Support teams to resolve issues and improve SLAs Identify friction points across customer journeys and implement operational improvements Expansion & Enablement Evaluate new marketplace opportunities and provide recommendations Lead the operational setup of new channels, including integrations, listings, and workflow design Develop scalable processes and documentation to support future growth Cross Functional Collaboration Collaborate with Marketing, Operations, D2Cand Customer Support to ensure consistency of product content across all 3PM channels Work with Finance on marketplace fees, reporting accuracy, and reconciliation Support Marketing and Operations with demand planning and fulfilment efficiency Key Skills & Experience Required: Proven experience managing online marketplace operations (e.g., Amazon, eBay, Reverb, Walmart, Mercado Libre,TMall) Experience managing Amazon 3P selling,alongside1P selling Strong understanding of D2C eCommerce processes, fulfilment workflows, and digital trading Analytical mindset with the ability to interpret data and drive decision making Excellent organisational and project management skills Experience implementing new platforms, tools, or channels is a plus About Us Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, its solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity - 'we make music easy to make'. The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, TiMax and OutBoard. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music making industry. Music technology is an enriching space to work in and we enjoy a Group wide open door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including four Queen's Awards for Enterprise and the AIM Company of the Year Award 2021. The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion.The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome and positively represented, whether office based or working remotely. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future. Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, employee purchase scheme, company music events, free breakfast/lunch in the canteen at Focusrite HQ. We arrange company training sessions and encourage personal development.
Job Title Account Manager Reports to Commercial Director Based HQ in Huntingdon (with some ad-hoc UK client visits once-twice/month max as and when required) Hours Full-time (37.5hrs/wk) 8:55am-5:00pm Mon-Thursday, 8:55am-4:30pm on Friday with 30min lunch break. Holiday 26 Days paid annual leave plus bank holidays Term Permanent contract (standard UK employment '6-month probation' applies). Basic Salary £30,000 - £40,000 depending on experience / proven track record Primary Target Manage, maintain and grow existing accounts incl key accounts. Secondary Target Assist Commercial Director with client development. Job Purpose Pro-active management of allocated clients which predominantly currently spend Key Drivers for role success Personality, proactivity & excellent customer service, alongside being highly self motivated in taking ownership of growing supply to an existing client base. Company overview Still 100% owned by the Lill family Est 1983, we invented the packaging Amazon uses today and are proud to be Europe's largest independent producer of ecommerce packaging for Europe's largest internet retailers. There are 100+ of us operating from our Huntingdon manufacturing HQ (150,000 sqft) generating in excess of £20m Turnover, growing 20% p.a. Please join us on our mission to eradicate plastics from ecommerce. We're on track to be Europe's first NET-ZERO Carbon packaging manufacturer by 2030, twenty years ahead of the Paris agreement. We want to inspire clients to follow our greener path. Our panoramic 3 floor HQ (Jun22) is one of the best office spaces in Huntingdonshire. Key Responsibilities and Accountabilities Growth of existing accounts including some key accounts whilst identifying new opportunities and upselling. Price, propose, negotiate, draft, sign: contracts & stock holdings for your clients. Client visits (as / when required) eg. upselling, new product launches (ie demo packaging) or problem solving. Meticulous planning and XLS forecasting of clients to ensure peak supply (Oct-Dec). Full accountability of client once handed over from Business Development Team. Holiday cover for account management team: coordinating daily team meeting & tasks, and covering team members as / when required. Assist the team with client issues as and when required. Other Responsibilities and Accountabilities Day to day processing of clients: emails/enquiries/orders/deliveries/artworks. Attend daily virtual meetings with colleagues & clients (zoom / teams) Respond to clients within 24 hours (ideally Update clients on production schedules and stock holdings. Follow Commercial Manager's direction to optimise team and client satisfaction. Resolve client complaints to the mutual satisfaction of both client and company. Attend relevant training courses & develop knowledge, techniques and skills. Adhere to policies & procedures relating to Health & Safety, Quality Management. (In order to help in the efficiency and smooth running of the Company, you must recognise and fully accept that the Company may require you to work in any section carrying out other duties within your capabilities, as the workload so requires) Person Specification Job Title: Account Manager A great sense of humour and positive 'can do' approach, even to routine tasks, in keeping with our 'mail happy' slogan. Ability to turn any client interaction into a positive one. Highly motivated and able to work effectively under own initiative. A background in corrugated packaging is preferred but not essential. Comfortable communicating with directors and prestigious blue chip companies. Good presenter/communicator: virtual meetings (zoom/teams)/ phone/ e mail. Pro active work ethic. Business Acumen. Confident and able to engage with internal and external stakeholders. A natural forward planner who critically assesses own performance. Quick thinker, Team Player & very strong interpersonal skills. Organised and efficient alongside the ability to work in a changing environment. Good computer skills: MS Office: Outlook/Excel/Teams/Word/Powerpoint. Educated to a minimum standard of 5 GCSEs grade A E. Able to commute reliably to HQ in Huntingdon and clients nationally (ad hoc). Familiarity with our MIS IT system 'SPOCS' preferred but full training given. Literacy and Numeracy A good level of literacy & numeracy are required. Must be a competent writer of communications and excel spreadsheets.
Apr 30, 2026
Full time
Job Title Account Manager Reports to Commercial Director Based HQ in Huntingdon (with some ad-hoc UK client visits once-twice/month max as and when required) Hours Full-time (37.5hrs/wk) 8:55am-5:00pm Mon-Thursday, 8:55am-4:30pm on Friday with 30min lunch break. Holiday 26 Days paid annual leave plus bank holidays Term Permanent contract (standard UK employment '6-month probation' applies). Basic Salary £30,000 - £40,000 depending on experience / proven track record Primary Target Manage, maintain and grow existing accounts incl key accounts. Secondary Target Assist Commercial Director with client development. Job Purpose Pro-active management of allocated clients which predominantly currently spend Key Drivers for role success Personality, proactivity & excellent customer service, alongside being highly self motivated in taking ownership of growing supply to an existing client base. Company overview Still 100% owned by the Lill family Est 1983, we invented the packaging Amazon uses today and are proud to be Europe's largest independent producer of ecommerce packaging for Europe's largest internet retailers. There are 100+ of us operating from our Huntingdon manufacturing HQ (150,000 sqft) generating in excess of £20m Turnover, growing 20% p.a. Please join us on our mission to eradicate plastics from ecommerce. We're on track to be Europe's first NET-ZERO Carbon packaging manufacturer by 2030, twenty years ahead of the Paris agreement. We want to inspire clients to follow our greener path. Our panoramic 3 floor HQ (Jun22) is one of the best office spaces in Huntingdonshire. Key Responsibilities and Accountabilities Growth of existing accounts including some key accounts whilst identifying new opportunities and upselling. Price, propose, negotiate, draft, sign: contracts & stock holdings for your clients. Client visits (as / when required) eg. upselling, new product launches (ie demo packaging) or problem solving. Meticulous planning and XLS forecasting of clients to ensure peak supply (Oct-Dec). Full accountability of client once handed over from Business Development Team. Holiday cover for account management team: coordinating daily team meeting & tasks, and covering team members as / when required. Assist the team with client issues as and when required. Other Responsibilities and Accountabilities Day to day processing of clients: emails/enquiries/orders/deliveries/artworks. Attend daily virtual meetings with colleagues & clients (zoom / teams) Respond to clients within 24 hours (ideally Update clients on production schedules and stock holdings. Follow Commercial Manager's direction to optimise team and client satisfaction. Resolve client complaints to the mutual satisfaction of both client and company. Attend relevant training courses & develop knowledge, techniques and skills. Adhere to policies & procedures relating to Health & Safety, Quality Management. (In order to help in the efficiency and smooth running of the Company, you must recognise and fully accept that the Company may require you to work in any section carrying out other duties within your capabilities, as the workload so requires) Person Specification Job Title: Account Manager A great sense of humour and positive 'can do' approach, even to routine tasks, in keeping with our 'mail happy' slogan. Ability to turn any client interaction into a positive one. Highly motivated and able to work effectively under own initiative. A background in corrugated packaging is preferred but not essential. Comfortable communicating with directors and prestigious blue chip companies. Good presenter/communicator: virtual meetings (zoom/teams)/ phone/ e mail. Pro active work ethic. Business Acumen. Confident and able to engage with internal and external stakeholders. A natural forward planner who critically assesses own performance. Quick thinker, Team Player & very strong interpersonal skills. Organised and efficient alongside the ability to work in a changing environment. Good computer skills: MS Office: Outlook/Excel/Teams/Word/Powerpoint. Educated to a minimum standard of 5 GCSEs grade A E. Able to commute reliably to HQ in Huntingdon and clients nationally (ad hoc). Familiarity with our MIS IT system 'SPOCS' preferred but full training given. Literacy and Numeracy A good level of literacy & numeracy are required. Must be a competent writer of communications and excel spreadsheets.
Job Description of a Sales Support Executive working for a successful Multi-Carrier Delivery solutions provider, eCommerce Delivery solutions, B2B Delivery solutions and Returns Management services. Job Title: Sales Development Representative Department: Sales Reporting to: Head of Sales Location: Hybrid - Warrington 3 days office Tuesday to Thursday / 2 days remote Monday and Friday Contract: Permanent Hours: 37.5, Monday-Friday As a Sales Development Representative, you will be responsible for the finding, qualifying and presenting prospecting company data to the New Business Sales Team. You will also plan, implement, execute and monitor prospecting campaigns to feed into the sales population. Main areas of responsibility - Hit agreed KPI's set by your manager, aimed at providing set levels of qualified data to the sales team. - Work closely with the sales team to agree defined prospecting campaigns to meet business needs. - Direct communication with prospecting companies to validate and further explore information and book new business appointments. - Collaborate with sales individuals to agree and build targeted prospecting campaigns. - Use our CRM to coordinate and executive multiple campaigns. - Use our data mining tool to build relevant lists and uncover information to help drive a successful campaign. - You will be required to validate data points by both email and phone - Answer incoming calls on the sales enquiry line to vet and book appointments - Review, validate inbound web/email enquiries and book appointments Education & Experience Essential: - Experience of working within the ecommerce/ parcel delivery sector. - Use and application of relevant IT - strong skills in all Microsoft Office products - Excellent communication skills. - Sound business awareness. - Can work effectively as part of a team. - Ability to organise self. Desirable: - An understanding of the eCommerce market is preferable, but some form of Logistics / Transport experience is essential - Specialist related industry knowledge and experience is preferable. Personal: - High levels of self-awareness and knows own strengths and is using them to best effect. - Open minded and the ability and willingness to learn. - Knows own weaknesses and works with them. - Self-motivation and a well-founded self-belief, confidence, and credibility.
Apr 30, 2026
Full time
Job Description of a Sales Support Executive working for a successful Multi-Carrier Delivery solutions provider, eCommerce Delivery solutions, B2B Delivery solutions and Returns Management services. Job Title: Sales Development Representative Department: Sales Reporting to: Head of Sales Location: Hybrid - Warrington 3 days office Tuesday to Thursday / 2 days remote Monday and Friday Contract: Permanent Hours: 37.5, Monday-Friday As a Sales Development Representative, you will be responsible for the finding, qualifying and presenting prospecting company data to the New Business Sales Team. You will also plan, implement, execute and monitor prospecting campaigns to feed into the sales population. Main areas of responsibility - Hit agreed KPI's set by your manager, aimed at providing set levels of qualified data to the sales team. - Work closely with the sales team to agree defined prospecting campaigns to meet business needs. - Direct communication with prospecting companies to validate and further explore information and book new business appointments. - Collaborate with sales individuals to agree and build targeted prospecting campaigns. - Use our CRM to coordinate and executive multiple campaigns. - Use our data mining tool to build relevant lists and uncover information to help drive a successful campaign. - You will be required to validate data points by both email and phone - Answer incoming calls on the sales enquiry line to vet and book appointments - Review, validate inbound web/email enquiries and book appointments Education & Experience Essential: - Experience of working within the ecommerce/ parcel delivery sector. - Use and application of relevant IT - strong skills in all Microsoft Office products - Excellent communication skills. - Sound business awareness. - Can work effectively as part of a team. - Ability to organise self. Desirable: - An understanding of the eCommerce market is preferable, but some form of Logistics / Transport experience is essential - Specialist related industry knowledge and experience is preferable. Personal: - High levels of self-awareness and knows own strengths and is using them to best effect. - Open minded and the ability and willingness to learn. - Knows own weaknesses and works with them. - Self-motivation and a well-founded self-belief, confidence, and credibility.
Job Title: Salesforce OMS Developer Location: Nottingham - 2/4 days a month in the office, travel expenses will be paid Salary/Rate: Up to 455 per day inside IR35 Start Date: 05/05/2026 Job Type: Contract - 6 months Company Introduction We have an exciting opportunity now available with one of our sector-leading high-street retail clients! They are currently looking for a skilled Salesforce OMS Developer to join their team for a six-month contract to design, build, and deliver scalable OMS capabilities supporting complex retail and ecommerce order lifecycles. The role involves hands-on development, integration, and technical leadership within an agile, multi-squad environment. Job Responsibilities/Objectives Develop and enhance Salesforce OMS features including order lifecycle, fulfillment orchestration, inventory visibility, returns, and cancellations. Build Apex, LWC, Flows, Triggers, and other platform components. Implement REST/SOAP APIs, event-driven integrations, and coordinate with upstream/downstream systems (Commerce, ERP, WMS). Participate in Agile ceremonies, deliver user stories end-to-end, support SIT/UAT, and production deployments. Apply OMS-specific capabilities such as Order Summary integration, Payment flows, Fulfillment Routing, and OCI-based inventory management. Required Skills/Experience The ideal candidate will have the following: Extensive experience of Salesforce development; hands-on OMS in retail/eCommerce programs. Strong expertise in Apex, SOQL/SOSL, LWC, Flows, integration patterns, async processing, and DevOps pipelines. Deep understanding of OMS order lifecycle, payments, fulfillment, store operations, and OCI-based inventory features. Experience working in Agile/Scrum and multi-squad environments. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Salesforce Platform Developer I/II, Admin/App Builder certifications. Experience with Commerce Cloud, headless commerce integrations, and DevOps automation. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Apr 30, 2026
Contractor
Job Title: Salesforce OMS Developer Location: Nottingham - 2/4 days a month in the office, travel expenses will be paid Salary/Rate: Up to 455 per day inside IR35 Start Date: 05/05/2026 Job Type: Contract - 6 months Company Introduction We have an exciting opportunity now available with one of our sector-leading high-street retail clients! They are currently looking for a skilled Salesforce OMS Developer to join their team for a six-month contract to design, build, and deliver scalable OMS capabilities supporting complex retail and ecommerce order lifecycles. The role involves hands-on development, integration, and technical leadership within an agile, multi-squad environment. Job Responsibilities/Objectives Develop and enhance Salesforce OMS features including order lifecycle, fulfillment orchestration, inventory visibility, returns, and cancellations. Build Apex, LWC, Flows, Triggers, and other platform components. Implement REST/SOAP APIs, event-driven integrations, and coordinate with upstream/downstream systems (Commerce, ERP, WMS). Participate in Agile ceremonies, deliver user stories end-to-end, support SIT/UAT, and production deployments. Apply OMS-specific capabilities such as Order Summary integration, Payment flows, Fulfillment Routing, and OCI-based inventory management. Required Skills/Experience The ideal candidate will have the following: Extensive experience of Salesforce development; hands-on OMS in retail/eCommerce programs. Strong expertise in Apex, SOQL/SOSL, LWC, Flows, integration patterns, async processing, and DevOps pipelines. Deep understanding of OMS order lifecycle, payments, fulfillment, store operations, and OCI-based inventory features. Experience working in Agile/Scrum and multi-squad environments. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Salesforce Platform Developer I/II, Admin/App Builder certifications. Experience with Commerce Cloud, headless commerce integrations, and DevOps automation. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Why loveholidays? At loveholidays - we trailblaze together. We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. We're using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams. The impact you'll have: Reporting to the Head of PPC, the Hotel Only (Meta Search Manager) will own the strategy and performance of loveholidays' Hotel Only activity across key meta search partners including Google Hotel Ads, Trivago, TripAdvisor and other emerging platforms. This role plays a key part in growing one of our most important acquisition channels, driving incremental bookings, improving marketplace competitiveness and scaling hotel-only demand across our markets. You will combine analytical thinking, commercial acumen and strong stakeholder collaboration to unlock growth opportunities and optimise performance across the hotel meta ecosystem. Your day-to-day: Own and optimise Hotel Only performance across meta search partners such as Google Hotel Ads, TripAdvisor, Trivago and other marketplaces for all points of sale. Analyse channel performance to identify growth opportunities, improve competitiveness in the auction and drive profitable bookings. Work closely with revenue management, engineering, data science and analytics teams to improve feed quality, bidding logic and platform integrations. Develop testing roadmaps across bidding strategies, placements, partners and traffic types to continuously improve performance. Monitor key marketplace dynamics including competitor behaviour, pricing competitiveness and auction trends. Forecast performance and manage budgets to maximise ROI while scaling the channel efficiently. Translate complex data into clear insights and recommendations for stakeholders across marketing, trading and leadership teams. Stay up to date with developments in hotel meta search, travel marketplaces and performance marketing to ensure loveholidays remains competitive. Drive growth in hotel-only bookings and contribute to the broader expansion of the channel across existing and new markets. Your skillset: Experience managing hotel meta search partners such as Google Hotel Ads, Trivago, TripAdvisor or Kayak. Knowledge of travel industry dynamics including hotel pricing, rate competitiveness and seasonal demand patterns. Strong analytical mindset with the ability to work with large datasets and translate insights into clear actions. Proficiency in SQL and Excel (or equivalent analytical tools) to analyse channel performance and support decision-making. Experience managing performance marketing channels within travel, eCommerce, marketplaces or similar digital environments. Strong understanding of auction dynamics, bidding strategies and marketplace performance drivers. Experience building testing frameworks and evaluating experiment results to optimise channel performance. Excellent communication and stakeholder management skills with the ability to present insights clearly to technical and non-technical audiences. Highly organised with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. Desirable: Experience working with product, engineering or data science teams on feed integrations or bidding systems. Experience with data visualisation tools such as Looker. Experience launching or scaling performance channels in new markets. Experience working with large data environments such as BigQuery or similar data warehouses. The interview journey: Talent Acquisition Partner screening - 30 mins 1st stage with Hiring Manager - 45 mins Final stage with key stakeholder/s including a task to present, in office - 1 hour Perks of joining us: Company pension contributions at 5%. Individualised training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family and friends. 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. Ability to buy and sell annual leave. Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Apr 30, 2026
Full time
Why loveholidays? At loveholidays - we trailblaze together. We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. We're using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams. The impact you'll have: Reporting to the Head of PPC, the Hotel Only (Meta Search Manager) will own the strategy and performance of loveholidays' Hotel Only activity across key meta search partners including Google Hotel Ads, Trivago, TripAdvisor and other emerging platforms. This role plays a key part in growing one of our most important acquisition channels, driving incremental bookings, improving marketplace competitiveness and scaling hotel-only demand across our markets. You will combine analytical thinking, commercial acumen and strong stakeholder collaboration to unlock growth opportunities and optimise performance across the hotel meta ecosystem. Your day-to-day: Own and optimise Hotel Only performance across meta search partners such as Google Hotel Ads, TripAdvisor, Trivago and other marketplaces for all points of sale. Analyse channel performance to identify growth opportunities, improve competitiveness in the auction and drive profitable bookings. Work closely with revenue management, engineering, data science and analytics teams to improve feed quality, bidding logic and platform integrations. Develop testing roadmaps across bidding strategies, placements, partners and traffic types to continuously improve performance. Monitor key marketplace dynamics including competitor behaviour, pricing competitiveness and auction trends. Forecast performance and manage budgets to maximise ROI while scaling the channel efficiently. Translate complex data into clear insights and recommendations for stakeholders across marketing, trading and leadership teams. Stay up to date with developments in hotel meta search, travel marketplaces and performance marketing to ensure loveholidays remains competitive. Drive growth in hotel-only bookings and contribute to the broader expansion of the channel across existing and new markets. Your skillset: Experience managing hotel meta search partners such as Google Hotel Ads, Trivago, TripAdvisor or Kayak. Knowledge of travel industry dynamics including hotel pricing, rate competitiveness and seasonal demand patterns. Strong analytical mindset with the ability to work with large datasets and translate insights into clear actions. Proficiency in SQL and Excel (or equivalent analytical tools) to analyse channel performance and support decision-making. Experience managing performance marketing channels within travel, eCommerce, marketplaces or similar digital environments. Strong understanding of auction dynamics, bidding strategies and marketplace performance drivers. Experience building testing frameworks and evaluating experiment results to optimise channel performance. Excellent communication and stakeholder management skills with the ability to present insights clearly to technical and non-technical audiences. Highly organised with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. Desirable: Experience working with product, engineering or data science teams on feed integrations or bidding systems. Experience with data visualisation tools such as Looker. Experience launching or scaling performance channels in new markets. Experience working with large data environments such as BigQuery or similar data warehouses. The interview journey: Talent Acquisition Partner screening - 30 mins 1st stage with Hiring Manager - 45 mins Final stage with key stakeholder/s including a task to present, in office - 1 hour Perks of joining us: Company pension contributions at 5%. Individualised training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family and friends. 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. Ability to buy and sell annual leave. Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire 110,000 - 130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary 110,000 - 130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more "Work from anywhere" flexibility Additional perks including discounts and wellbeing support This is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire 110,000 - 130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary 110,000 - 130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more "Work from anywhere" flexibility Additional perks including discounts and wellbeing support This is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Head of Marketing Solihull (Office-based, Monday Thursday Four Day Week No Fridays) £50,000 £80,000 depending on experience + Performance Bonus + Benefits If you live and breathe Meta lead generation and you want to own a funnel that directly drives business growth, read on. We are recruiting on behalf of a fast-growing SaaS business based in Solihull. Our client has built a CRM and marketing automation platform for SME business owners, think GoHighLevel-style functionality helping small businesses manage their customers and automate their marketing in one place. With around 1,000 customers already and an ambitious target of 100 new customers every month, they need a Head of Marketing to own and scale their Meta lead generation funnel end to end. The Role You will be the most senior marketing person in the business, with full ownership of the lead generation strategy that drives commercial growth. Your primary focus is clear, 20 qualified demo bookings per day through a Meta (Facebook/Instagram) paid social funnel, feeding directly into a sales team who convert them into paying customers. You will own everything from campaign strategy and audience testing through to creative direction, landing page optimisation and conversion improvement. A specialist team including a dedicated media buyer, creative designer and technical specialist supports you, but this is not a role where you direct others and step back. You will be hands-on in the platforms yourself every single day, and the numbers will tell you every morning whether it's working. Please read this before applying 95% of lead generation activity runs through Meta (Facebook/Instagram). If paid social is not your primary specialism this role is not right for you This is a lead generation role not an ecommerce role. If your paid social experience is primarily focused on driving product purchases rather than qualified conversations, please look elsewhere The role is fully office based Monday to Thursday in Solihull. You must be within comfortable commuting distance we cannot consider candidates requiring relocation About You Proven hands-on experience running Meta (Facebook/Instagram) paid social campaigns as your primary channel Specific experience with lead generation, book-a-call or book-a-demo funnels, you understand that optimising for a qualified conversation is fundamentally different to optimising for a purchase Real numbers to back up your experience, CPL improvements, cost per booked call, conversion rate uplifts, lead quality gains Commercially minded and data driven, you understand the full funnel from ad impression through to booked demo and you know where to look when performance drops A genuine passion for performance marketing you stay on top of industry developments, you test things because you're curious and you're always thinking about how to improve a funnel Minimum 4 years of relevant hands-on experience Comfortable being a player-coach, strategic enough to own the funnel, hands-on enough to be in the platforms every day What's On Offer £50,000 £80,000 base salary depending on experience Performance bonus Four day working week Monday to Thursday, Fridays off On-site gym On-site Michelin star quality chef lunch provided every day Private medical insurance Profit share scheme Company pension Casual dress and regular company events Free parking A genuinely unique high-energy business culture unlike anywhere else you have worked SaaS experience is helpful but not essential. What matters is that you have run Meta lead generation funnels, you can prove it with real numbers and you are hungry to own a clear commercial target. INDH
Apr 30, 2026
Full time
Head of Marketing Solihull (Office-based, Monday Thursday Four Day Week No Fridays) £50,000 £80,000 depending on experience + Performance Bonus + Benefits If you live and breathe Meta lead generation and you want to own a funnel that directly drives business growth, read on. We are recruiting on behalf of a fast-growing SaaS business based in Solihull. Our client has built a CRM and marketing automation platform for SME business owners, think GoHighLevel-style functionality helping small businesses manage their customers and automate their marketing in one place. With around 1,000 customers already and an ambitious target of 100 new customers every month, they need a Head of Marketing to own and scale their Meta lead generation funnel end to end. The Role You will be the most senior marketing person in the business, with full ownership of the lead generation strategy that drives commercial growth. Your primary focus is clear, 20 qualified demo bookings per day through a Meta (Facebook/Instagram) paid social funnel, feeding directly into a sales team who convert them into paying customers. You will own everything from campaign strategy and audience testing through to creative direction, landing page optimisation and conversion improvement. A specialist team including a dedicated media buyer, creative designer and technical specialist supports you, but this is not a role where you direct others and step back. You will be hands-on in the platforms yourself every single day, and the numbers will tell you every morning whether it's working. Please read this before applying 95% of lead generation activity runs through Meta (Facebook/Instagram). If paid social is not your primary specialism this role is not right for you This is a lead generation role not an ecommerce role. If your paid social experience is primarily focused on driving product purchases rather than qualified conversations, please look elsewhere The role is fully office based Monday to Thursday in Solihull. You must be within comfortable commuting distance we cannot consider candidates requiring relocation About You Proven hands-on experience running Meta (Facebook/Instagram) paid social campaigns as your primary channel Specific experience with lead generation, book-a-call or book-a-demo funnels, you understand that optimising for a qualified conversation is fundamentally different to optimising for a purchase Real numbers to back up your experience, CPL improvements, cost per booked call, conversion rate uplifts, lead quality gains Commercially minded and data driven, you understand the full funnel from ad impression through to booked demo and you know where to look when performance drops A genuine passion for performance marketing you stay on top of industry developments, you test things because you're curious and you're always thinking about how to improve a funnel Minimum 4 years of relevant hands-on experience Comfortable being a player-coach, strategic enough to own the funnel, hands-on enough to be in the platforms every day What's On Offer £50,000 £80,000 base salary depending on experience Performance bonus Four day working week Monday to Thursday, Fridays off On-site gym On-site Michelin star quality chef lunch provided every day Private medical insurance Profit share scheme Company pension Casual dress and regular company events Free parking A genuinely unique high-energy business culture unlike anywhere else you have worked SaaS experience is helpful but not essential. What matters is that you have run Meta lead generation funnels, you can prove it with real numbers and you are hungry to own a clear commercial target. INDH
AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance and SAE Institute UK. JOB TITLE: Short Courses Marketing Officer REPORTS TO: Head of Marketing GRADE & SALARY: Grade 6 • Up to £30,000(Depending on experience) CONTRACT: Part-time (29.6 hours) - (Initially for 6 months with the possibility of extension) DIRECT REPORTS: None About Us AD Education cultivates flexible, multi-skilled and industry-ready creatives, by evolving education to outpace change, delivering lasting financial and societal value. The ICMP andSAE Instituteare part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE Institute was founded in 1976 and is a globallyoperatinghigher education provider focused on creating a talent pipeline for the creative media industries.It has campuses in the UK in London, Liverpool, Leeds, Leamington Spa and Glasgow. ICMP, with campuses in London,Liverpool and Leeds,has been developing and delivering music education and training to students of contemporary music for more than 40 years,longer than any other UK music school. Students come from diverse social, cultural, educational, and artistic backgrounds and all have access to industry-grade facilities, expert staff, and nurturing campus environments. Our vision is to be the world's leading educator for the creative media industries Job Overview We areseekinga proactive and creative Marketing Officer to manage andshortcourses for ICMP and SAE Institute. This role is pivotal in driving awareness, generating leads, and increasing sales for short courses and workshops. The successful candidate will ensure our websites and Shopify stores are alwaysup-to-date, while delivering engaging campaigns that highlight our offerings and success stories. This is an exciting opportunity to join a small busy team and be very hands on with all elements of the marketing mix, whilst being immersed in creative media. Principal Responsibilities Website Management: Maintain and update course information on institutional websites and Shopify stores. Ensureaccuratepricing, schedules, and descriptions for all shortcourses. Marketing & Promotion: Develop and execute marketing campaigns to raise awareness and generate leads. Create and share compelling content, includinguser generated content,successstoriesand news updates. Contribute to the management of paid advertising campaigns across platforms (Google Ads, Meta, etc). Lead Generation & Sales: Implement strategies to convert leads into course bookings. Collaboration & Brand Alignment: Work closely with academic and admissions teams to ensure consistent messaging. Uphold brand standards across all marketing materials/campaigns. Reporting: Usedata sources (Google Analytics, Email marketing metrics, etc) to assess impact of marketing activities Adopting a test, learn, refine approach to suggest future improvements Reporting back on KPIs relating to digital channel performance Monitoring and reporting on competitor activity Other: Working cooperatively, collaboratively, and flexibly with the team Demonstrating and promoting professional and ethical behaviour Keepingup-to-dateon social media trends and opportunities, providing proposals for new approachesand channels based on solid research/evidence Selection Criteria Essential 2 yearsof experience in a similar role A degree in Marketing, Communications,Businessor a related field Demonstrable experience copywriting, website management, managing corporate social media channels, and email marketing Experience of working as part of a team Organised, excellent communication skills, and attention to detail Proficient in Microsoft Office Basic creative skills (Canva, CapCut, Adobe, etc) Ability to work independently and as part of a team Must have right to work in UK Desirable Basic understanding of SEO Experience of Shopify or ecommerce platforms Experience of working within the Higher Education sector An interest in Music/Creative Media Please see full Job Description here Closing date for applications: Friday 20th March 2026 Note: AD Education UK is an equal opportunities employer and is committed to safeguarding and promoting the welfare of the young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS check To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background. Employee Assistance Programme Auto-Enrolment Pension Scheme with Royal London Pension Cycle to Work Scheme Enhanced Maternity and Adoption Pay Enhanced Paternity Pay Occupational Sick Pay Healthcare Cash Plan Employee Assistance Programme(Legal & General) Group Income Protection (Legal & General) Life Assurance (Legal & General) Season Ticket Loans Ride to Work Scheme Staff Discounts - Short Courses 50% off ICMP courses
Apr 29, 2026
Full time
AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance and SAE Institute UK. JOB TITLE: Short Courses Marketing Officer REPORTS TO: Head of Marketing GRADE & SALARY: Grade 6 • Up to £30,000(Depending on experience) CONTRACT: Part-time (29.6 hours) - (Initially for 6 months with the possibility of extension) DIRECT REPORTS: None About Us AD Education cultivates flexible, multi-skilled and industry-ready creatives, by evolving education to outpace change, delivering lasting financial and societal value. The ICMP andSAE Instituteare part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE Institute was founded in 1976 and is a globallyoperatinghigher education provider focused on creating a talent pipeline for the creative media industries.It has campuses in the UK in London, Liverpool, Leeds, Leamington Spa and Glasgow. ICMP, with campuses in London,Liverpool and Leeds,has been developing and delivering music education and training to students of contemporary music for more than 40 years,longer than any other UK music school. Students come from diverse social, cultural, educational, and artistic backgrounds and all have access to industry-grade facilities, expert staff, and nurturing campus environments. Our vision is to be the world's leading educator for the creative media industries Job Overview We areseekinga proactive and creative Marketing Officer to manage andshortcourses for ICMP and SAE Institute. This role is pivotal in driving awareness, generating leads, and increasing sales for short courses and workshops. The successful candidate will ensure our websites and Shopify stores are alwaysup-to-date, while delivering engaging campaigns that highlight our offerings and success stories. This is an exciting opportunity to join a small busy team and be very hands on with all elements of the marketing mix, whilst being immersed in creative media. Principal Responsibilities Website Management: Maintain and update course information on institutional websites and Shopify stores. Ensureaccuratepricing, schedules, and descriptions for all shortcourses. Marketing & Promotion: Develop and execute marketing campaigns to raise awareness and generate leads. Create and share compelling content, includinguser generated content,successstoriesand news updates. Contribute to the management of paid advertising campaigns across platforms (Google Ads, Meta, etc). Lead Generation & Sales: Implement strategies to convert leads into course bookings. Collaboration & Brand Alignment: Work closely with academic and admissions teams to ensure consistent messaging. Uphold brand standards across all marketing materials/campaigns. Reporting: Usedata sources (Google Analytics, Email marketing metrics, etc) to assess impact of marketing activities Adopting a test, learn, refine approach to suggest future improvements Reporting back on KPIs relating to digital channel performance Monitoring and reporting on competitor activity Other: Working cooperatively, collaboratively, and flexibly with the team Demonstrating and promoting professional and ethical behaviour Keepingup-to-dateon social media trends and opportunities, providing proposals for new approachesand channels based on solid research/evidence Selection Criteria Essential 2 yearsof experience in a similar role A degree in Marketing, Communications,Businessor a related field Demonstrable experience copywriting, website management, managing corporate social media channels, and email marketing Experience of working as part of a team Organised, excellent communication skills, and attention to detail Proficient in Microsoft Office Basic creative skills (Canva, CapCut, Adobe, etc) Ability to work independently and as part of a team Must have right to work in UK Desirable Basic understanding of SEO Experience of Shopify or ecommerce platforms Experience of working within the Higher Education sector An interest in Music/Creative Media Please see full Job Description here Closing date for applications: Friday 20th March 2026 Note: AD Education UK is an equal opportunities employer and is committed to safeguarding and promoting the welfare of the young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS check To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background. Employee Assistance Programme Auto-Enrolment Pension Scheme with Royal London Pension Cycle to Work Scheme Enhanced Maternity and Adoption Pay Enhanced Paternity Pay Occupational Sick Pay Healthcare Cash Plan Employee Assistance Programme(Legal & General) Group Income Protection (Legal & General) Life Assurance (Legal & General) Season Ticket Loans Ride to Work Scheme Staff Discounts - Short Courses 50% off ICMP courses
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We're looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark's UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London. This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it. You'll be responsible for leading approximately 15-20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better. You'll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we're actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world. Key Responsibilities People Leadership & Team Development Lead, coach, and develop a team of approximately 15-20 engineers across multiple squads, including Tech Leads and Senior Engineers Conduct regular 1:1s, performance reviews, and career development conversations Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards Foster a culture of ownership, psychological safety, and continuous improvement Recruit and onboard engineering talent as the team scales, raising the bar with each hire Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk Delivery & Execution Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard Deeply involved in delivery mechanics, not just high-level steering Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health. Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times Quality & Operational Excellence Drive a quality-first engineering culture Own incident response with clear SLAs and ensure post-mortems drive real improvement Reduce bug volume and improve resolution times through systematic root cause analysis Champion observability, monitoring, and alerting across all Demand systems Balance feature work with technical health Cross-Functional Collaboration Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes Present engineering progress, metrics, and risks to senior leadership clearly and regularly AI-Augmented Engineering & New Ways of Working Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat 8+ years in software engineering with at least 3+ years in engineering management, leading teams of 10+ engineers Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you're comfortable with difficult conversations and give feedback that lands Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures. Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards) Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don't need to write the code, but you need to understand it AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you've started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams Bonus experience Experience in marketplace, ecommerce, or consumer platform businesses Background in mobility, location-based services, or payments Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus) Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management Startup or scaleup experience, operating with pace, ambiguity, and resource constraints Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross Interview Process Screening Call ( 30 mins) - Initial virtual conversation with the People Team about your background and to share more about the role Hiring Manager Interview ( 45 mins) - Deep dive with SVP of Product & Engineering on leadership approach, delivery philosophy, and role fit Leadership & Delivery Case Study - Take-home exercise focused on an engineering leadership scenario (2-3 hours of your time) Panel Interview ( 90 mins) - Present case study and discuss with cross-functional leadership (Engineering, Product, Design, Commercial) in-person in our office Final Conversation ( 30 mins) - Vision alignment with COO & SVP Product & Engineering
Apr 29, 2026
Full time
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We're looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark's UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London. This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it. You'll be responsible for leading approximately 15-20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better. You'll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we're actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world. Key Responsibilities People Leadership & Team Development Lead, coach, and develop a team of approximately 15-20 engineers across multiple squads, including Tech Leads and Senior Engineers Conduct regular 1:1s, performance reviews, and career development conversations Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards Foster a culture of ownership, psychological safety, and continuous improvement Recruit and onboard engineering talent as the team scales, raising the bar with each hire Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk Delivery & Execution Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard Deeply involved in delivery mechanics, not just high-level steering Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health. Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times Quality & Operational Excellence Drive a quality-first engineering culture Own incident response with clear SLAs and ensure post-mortems drive real improvement Reduce bug volume and improve resolution times through systematic root cause analysis Champion observability, monitoring, and alerting across all Demand systems Balance feature work with technical health Cross-Functional Collaboration Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes Present engineering progress, metrics, and risks to senior leadership clearly and regularly AI-Augmented Engineering & New Ways of Working Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat 8+ years in software engineering with at least 3+ years in engineering management, leading teams of 10+ engineers Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you're comfortable with difficult conversations and give feedback that lands Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures. Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards) Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don't need to write the code, but you need to understand it AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you've started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams Bonus experience Experience in marketplace, ecommerce, or consumer platform businesses Background in mobility, location-based services, or payments Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus) Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management Startup or scaleup experience, operating with pace, ambiguity, and resource constraints Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross Interview Process Screening Call ( 30 mins) - Initial virtual conversation with the People Team about your background and to share more about the role Hiring Manager Interview ( 45 mins) - Deep dive with SVP of Product & Engineering on leadership approach, delivery philosophy, and role fit Leadership & Delivery Case Study - Take-home exercise focused on an engineering leadership scenario (2-3 hours of your time) Panel Interview ( 90 mins) - Present case study and discuss with cross-functional leadership (Engineering, Product, Design, Commercial) in-person in our office Final Conversation ( 30 mins) - Vision alignment with COO & SVP Product & Engineering
Who are OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed. Working at OnBuy: We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving. At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves. About the Role The Seller Catalogue Manager owns the quality, competitiveness and visibility of our marketplace catalogue across the UK and International Markets. The primary responsibility is to ensure seller data is accurate, enriched and fit for purpose, and to turn that high-quality data into clear, actionable trading insights. This role does not directly execute seller-facing actions. Instead, it generates a structured pipeline of opportunities e.g. content fixes, pricing gaps, availability issues, GTIN/GS1 integrity, search visibility improvements that are passed to Seller Success and Sales to activate in line with our Lead Scoring Methodology. Key Responsibilities Catalogue Quality & Seller Data Leadership (Primary Mandate) Own end-to-end seller data quality across the UK, EU and US. Enforce data acceptance rules (accept, optimise, suppress or return-to-seller). Maintain standards for images, titles, attributes, GTINs/GS1, encoding and duplicate prevention. Own taxonomy, category hierarchy, product mapping and catalogue segmentation. Ensure international readiness through correct language, symbol and encoding rules. Trading Insight & Opportunity Generation Analyse visibility, search rank, competitiveness, conversion, GMC health and availability. Identify category, brand, seller and product-level opportunities. Produce structured "opportunity packets" for Seller Success & Sales (issue, action, size of prize). Prioritise opportunities using Trading Score, Lead Score and propensity-to-improve signals. Search, Browse & Discoverability Quality Detect and remove ghost products and incorrect category placements. Improve search/browse relevance through data quality and mapping fixes. Define rules for surfacing, suppressing or boosting products based on competitiveness and data quality. Collaborate with Buyer Experience and Tech on ranking logic, filters and visibility signals. Pricing Accuracy & Market Competitiveness Maintain pricing accuracy across regions and detect market misalignment. Segment products into pricing buckets (KVI, premium, long-tail, substitution-sensitive). Surface pricing-led trading opportunities for Seller Success & Sales to execute. Feature Brand Management (UK & EU) Ensure top brands meet high standards for images, GTINs, content and compliance. Improve visibility and conversion of feature brands through data and competitiveness insights. Partner with Marketing on brand-level discovery, merchandising and campaigns. Google Merchant Center (GMC) Readiness Ensure catalogue data meets GMC requirements for GTINs, categorisation, attributes and pricing. Reduce GMC disapprovals and improve impression share by elevating data quality. Use GMC data to surface further content/output optimisation opportunities. Essential Marketplace or eCommerce trading, catalogue or category operations experience Strong understanding of product data, attributes and taxonomy Analytical ability to turn data into actionable opportunities Strong cross-functional communication and influence Commercial awareness and attention to detail Must be comfortable building the trading function from the ground up including frameworks, processes, segmentation logic and methodologies. Ability to handle large, unstructured datasets and segment them into actionable cohorts using robust repeatable methods. Capable of defining scalable trading frameworks such as pricing cohorts, conversion segmentation, attribute completeness scoring, and propensity-to-improve models. Desirable Experience with search platforms, feeds or pricing competitiveness tools Exposure to international catalogue management Experience influencing teams without direct ownership. The salary on offer for this role is £60,000 - £70,000 depending on experience. We also offer the following benefits: Company equity - In return for helping us to grow, we'll offer you company equity, meaning you own a piece of this business we are all working so hard to build. 25 days annual leave + Bank Holidays 1 extra day off for your Birthday Employee Assistance Programme Perks at Work benefit platform Opportunities for career development and progression This role is Hybrid (3 days in the office during probation and 1-2 days after) in our Manchester office space in Media City or central Bournemouth. Our Commitment OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. Just a heads up - we never use WhatsApp or any messaging apps to contact candidates. If someone reaches out this way, it isn't us and let the recruitment team know.
Apr 27, 2026
Full time
Who are OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed. Working at OnBuy: We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving. At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves. About the Role The Seller Catalogue Manager owns the quality, competitiveness and visibility of our marketplace catalogue across the UK and International Markets. The primary responsibility is to ensure seller data is accurate, enriched and fit for purpose, and to turn that high-quality data into clear, actionable trading insights. This role does not directly execute seller-facing actions. Instead, it generates a structured pipeline of opportunities e.g. content fixes, pricing gaps, availability issues, GTIN/GS1 integrity, search visibility improvements that are passed to Seller Success and Sales to activate in line with our Lead Scoring Methodology. Key Responsibilities Catalogue Quality & Seller Data Leadership (Primary Mandate) Own end-to-end seller data quality across the UK, EU and US. Enforce data acceptance rules (accept, optimise, suppress or return-to-seller). Maintain standards for images, titles, attributes, GTINs/GS1, encoding and duplicate prevention. Own taxonomy, category hierarchy, product mapping and catalogue segmentation. Ensure international readiness through correct language, symbol and encoding rules. Trading Insight & Opportunity Generation Analyse visibility, search rank, competitiveness, conversion, GMC health and availability. Identify category, brand, seller and product-level opportunities. Produce structured "opportunity packets" for Seller Success & Sales (issue, action, size of prize). Prioritise opportunities using Trading Score, Lead Score and propensity-to-improve signals. Search, Browse & Discoverability Quality Detect and remove ghost products and incorrect category placements. Improve search/browse relevance through data quality and mapping fixes. Define rules for surfacing, suppressing or boosting products based on competitiveness and data quality. Collaborate with Buyer Experience and Tech on ranking logic, filters and visibility signals. Pricing Accuracy & Market Competitiveness Maintain pricing accuracy across regions and detect market misalignment. Segment products into pricing buckets (KVI, premium, long-tail, substitution-sensitive). Surface pricing-led trading opportunities for Seller Success & Sales to execute. Feature Brand Management (UK & EU) Ensure top brands meet high standards for images, GTINs, content and compliance. Improve visibility and conversion of feature brands through data and competitiveness insights. Partner with Marketing on brand-level discovery, merchandising and campaigns. Google Merchant Center (GMC) Readiness Ensure catalogue data meets GMC requirements for GTINs, categorisation, attributes and pricing. Reduce GMC disapprovals and improve impression share by elevating data quality. Use GMC data to surface further content/output optimisation opportunities. Essential Marketplace or eCommerce trading, catalogue or category operations experience Strong understanding of product data, attributes and taxonomy Analytical ability to turn data into actionable opportunities Strong cross-functional communication and influence Commercial awareness and attention to detail Must be comfortable building the trading function from the ground up including frameworks, processes, segmentation logic and methodologies. Ability to handle large, unstructured datasets and segment them into actionable cohorts using robust repeatable methods. Capable of defining scalable trading frameworks such as pricing cohorts, conversion segmentation, attribute completeness scoring, and propensity-to-improve models. Desirable Experience with search platforms, feeds or pricing competitiveness tools Exposure to international catalogue management Experience influencing teams without direct ownership. The salary on offer for this role is £60,000 - £70,000 depending on experience. We also offer the following benefits: Company equity - In return for helping us to grow, we'll offer you company equity, meaning you own a piece of this business we are all working so hard to build. 25 days annual leave + Bank Holidays 1 extra day off for your Birthday Employee Assistance Programme Perks at Work benefit platform Opportunities for career development and progression This role is Hybrid (3 days in the office during probation and 1-2 days after) in our Manchester office space in Media City or central Bournemouth. Our Commitment OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. Just a heads up - we never use WhatsApp or any messaging apps to contact candidates. If someone reaches out this way, it isn't us and let the recruitment team know.
PPC Manager • 7+ years experience managing Google Ads and Microsoft Ads campaigns • Experience running Meta Ads campaigns across awareness and conversion objectives • Strong experience scaling non-brand search and Shopping campaigns • Deep understanding of bidding strategies, match types, Quality Score, and auction insights • Experience with product feed optimisation and segmentation • Knowledge of Customer Match Lists and audience targeting strategies • Analytical mindset with strong data interpretation skills • Experience running structured testing and experimentation frameworks • Lead ownership of Google Ads, Microsoft Ads, and Meta paid media campaigns • Opportunity to drive measurable revenue growth within a growing eCommerce environment fast-growing organisation that operates a successful eCommerce platform serving both B2B and B2C customers. The business is investing heavily in digital performance and is looking for a hands-on, analytical PPC Manager to take ownership of paid media strategy and execution while identifying opportunities to scale revenue. • Clear opportunity to own and shape paid media strategy • Collaborative marketing team environment • Exposure to large-scale paid media budgets and growth projects • Opportunity to influence CRO, feed optimisation, and audience strategy As PPC Manager, you will take full ownership of all paid advertising activity across Google Ads, Microsoft Ads (Bing), and Meta. Working closely with the Head of eCommerce and wider marketing team, you will manage campaign performance, identify growth opportunities, and optimise revenue through careful management of key metrics including CTR, CPC, impression share, and ROAS. You will also play a key role in Shopping feed optimisation, audience segmentation, and Customer Match strategies, ensuring campaigns align with user lifecycle and intent. This role suits someone who enjoys deep analysis, structured experimentation, and uncovering performance insights from data while maintaining a strategic view of account growth. Key areas of focus include: • Optimising paid search and Shopping campaigns for revenue and ROAS • Improving CPC efficiency and impression share across non-brand campaigns • Managing and improving product feeds for Shopping performance • Developing audience and Customer Match strategies • Running structured testing across bidding strategies, targeting, and creative • Collaborating with internal teams to improve landing page performance and CRO • Reporting insights and strategic recommendations to senior stakeholders Key skills PPC, Paid Media, Google Ads, Microsoft Ads, Meta Ads, eCommerce, Shopping Campaigns, Performance Marketing, CRO, Digital Marketing, Audience Targeting, Campaign Optimisation,
Apr 25, 2026
Full time
PPC Manager • 7+ years experience managing Google Ads and Microsoft Ads campaigns • Experience running Meta Ads campaigns across awareness and conversion objectives • Strong experience scaling non-brand search and Shopping campaigns • Deep understanding of bidding strategies, match types, Quality Score, and auction insights • Experience with product feed optimisation and segmentation • Knowledge of Customer Match Lists and audience targeting strategies • Analytical mindset with strong data interpretation skills • Experience running structured testing and experimentation frameworks • Lead ownership of Google Ads, Microsoft Ads, and Meta paid media campaigns • Opportunity to drive measurable revenue growth within a growing eCommerce environment fast-growing organisation that operates a successful eCommerce platform serving both B2B and B2C customers. The business is investing heavily in digital performance and is looking for a hands-on, analytical PPC Manager to take ownership of paid media strategy and execution while identifying opportunities to scale revenue. • Clear opportunity to own and shape paid media strategy • Collaborative marketing team environment • Exposure to large-scale paid media budgets and growth projects • Opportunity to influence CRO, feed optimisation, and audience strategy As PPC Manager, you will take full ownership of all paid advertising activity across Google Ads, Microsoft Ads (Bing), and Meta. Working closely with the Head of eCommerce and wider marketing team, you will manage campaign performance, identify growth opportunities, and optimise revenue through careful management of key metrics including CTR, CPC, impression share, and ROAS. You will also play a key role in Shopping feed optimisation, audience segmentation, and Customer Match strategies, ensuring campaigns align with user lifecycle and intent. This role suits someone who enjoys deep analysis, structured experimentation, and uncovering performance insights from data while maintaining a strategic view of account growth. Key areas of focus include: • Optimising paid search and Shopping campaigns for revenue and ROAS • Improving CPC efficiency and impression share across non-brand campaigns • Managing and improving product feeds for Shopping performance • Developing audience and Customer Match strategies • Running structured testing across bidding strategies, targeting, and creative • Collaborating with internal teams to improve landing page performance and CRO • Reporting insights and strategic recommendations to senior stakeholders Key skills PPC, Paid Media, Google Ads, Microsoft Ads, Meta Ads, eCommerce, Shopping Campaigns, Performance Marketing, CRO, Digital Marketing, Audience Targeting, Campaign Optimisation,
As Marketing Manager you will lead the development and execution of marketing strategies that strengthen brand awareness, accelerate sales, and build and deepen trade relationships with the UK's major retailers. Client Details Challenger brand in the wellness space Description Develop and execute a multi-channel marketing plan tailored to the UK market Work closely with the Marketing Director, Head of Digital and UK Country Manager to deliver market-specific brand, retail and shopper initiatives that increase brand visibility Oversee the planning and execution of UK marketing campaigns across a variety of channels, including trade activations, POS, PR, influencers, events, OOH, print and radio Work with digital and ecommerce teams to ensure UK social media and digital marketing content aligns with the campaigns strategy Develop trade marketing relationships with major UK retailers including Boots, Holland & Barrett, Wholefoods Partner with the UK Sales team to deliver impactful trade marketing plans and retailer specific activations Ensure all creative assets and materials are adapted effectively Management of a marketing executive Analyse campaign performance and provide recommendations Profile 5+ years experience in FMCG, health or wellness categories Strong track record of growing brands in the UK market and demonstrating an understanding of UK retail and trade marketing environments Experience developing and delivering integrated marketing campaigns across brand, trade, PR, POS and digital channels Ability to work at pace and in a fast-growth, scale up environment Job Offer Salary between 55-60,000 (DOE) Wider package includes 10% bonus + private healthcare Remote role (with travel in/around London) Opportunity to make impact in a scale up challenger brand
Apr 24, 2026
Full time
As Marketing Manager you will lead the development and execution of marketing strategies that strengthen brand awareness, accelerate sales, and build and deepen trade relationships with the UK's major retailers. Client Details Challenger brand in the wellness space Description Develop and execute a multi-channel marketing plan tailored to the UK market Work closely with the Marketing Director, Head of Digital and UK Country Manager to deliver market-specific brand, retail and shopper initiatives that increase brand visibility Oversee the planning and execution of UK marketing campaigns across a variety of channels, including trade activations, POS, PR, influencers, events, OOH, print and radio Work with digital and ecommerce teams to ensure UK social media and digital marketing content aligns with the campaigns strategy Develop trade marketing relationships with major UK retailers including Boots, Holland & Barrett, Wholefoods Partner with the UK Sales team to deliver impactful trade marketing plans and retailer specific activations Ensure all creative assets and materials are adapted effectively Management of a marketing executive Analyse campaign performance and provide recommendations Profile 5+ years experience in FMCG, health or wellness categories Strong track record of growing brands in the UK market and demonstrating an understanding of UK retail and trade marketing environments Experience developing and delivering integrated marketing campaigns across brand, trade, PR, POS and digital channels Ability to work at pace and in a fast-growth, scale up environment Job Offer Salary between 55-60,000 (DOE) Wider package includes 10% bonus + private healthcare Remote role (with travel in/around London) Opportunity to make impact in a scale up challenger brand
CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679
Apr 23, 2026
Full time
CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679
Head of eCommerce UK Hampshire - Hybrid 80,000 - 105,000 + bonus + benefits An exciting opportunity for a Head of eCommerce UK to join a well-known leading Global Consumer Goods Company located in Hampshire. Reporting directly to the UK General Manager we are looking for an ambitious, commercially focused leader to play a pivotal role where you be the key driver of the transformation of the UK from a traditional bricks-and-mortar model to a dynamic, digital-first eCommerce operation. Partnering closely with the UK GM, you will define and execute a forward-thinking eCommerce strategy in the UK across all Omnichannel and Pure Players (excluding Amazon) for both the Consumer and the trade channels of business to deliver accelerated growth while aligning with the broader brand vision and long-term ambitions. As the in-house digital expert, you'll also be instrumental in building capability across the UK commercial team embedding best-in-class eCommerce practices throughout the organisation. Key Responsibilities: eCommerce Leadership - UK Working closely with the GM of the UK and Head of eCommerce EMEA, develop and lead the UK eCommerce strategy outside of Amazon in alignment with overall business objectives Formulate plans and build direct relationships with the key pure players and Omnichannel retailers in the UK to deliver accelerated growth and online market share gain for the Consumer business. Create a strategy for the trade channel in the UK to ensure eCommerce best-practice with wholesale partners Build and champion a culture of eCommerce excellence in the UK, ensuring the understanding and engagement of the UK commercial team with the eCommerce strategy to improve online performance across all accounts. Use data-driven insights to inform decision-making and ensure continuous improvement Define KPIs to track the success and ROI of ecommerce growth initiatives across both Consumer and Trade channels. Manage the communication of all eCommerce goals, progress, and outcomes to key business stakeholders including the Head of eCommerce EMEA. Digital Transformation - UK Collaborate with leaders including the Head of Amazon and Head of eCommerce EMEA to embed digital first thinking into the business strategy Share findings from the UK for both trade and consumer channels with the Head of eCommerce EMEA senior Continuously benchmark UK performance against market and competitive trends to ensure the business remains ahead of digital evolution. Skills and Experience Proven experience in building and scaling eCommerce within Omnichannel and Pure Player environments A proven experince of delivering accelerated online growth Delivery-focused strategic thinker Data-driven with strong analytical skills Influential leader capable of driving change and upskilling teams Strong communication and presentation skills Understanding of quality and how to drive and protect a premium mass brand EXEHP
Apr 23, 2026
Full time
Head of eCommerce UK Hampshire - Hybrid 80,000 - 105,000 + bonus + benefits An exciting opportunity for a Head of eCommerce UK to join a well-known leading Global Consumer Goods Company located in Hampshire. Reporting directly to the UK General Manager we are looking for an ambitious, commercially focused leader to play a pivotal role where you be the key driver of the transformation of the UK from a traditional bricks-and-mortar model to a dynamic, digital-first eCommerce operation. Partnering closely with the UK GM, you will define and execute a forward-thinking eCommerce strategy in the UK across all Omnichannel and Pure Players (excluding Amazon) for both the Consumer and the trade channels of business to deliver accelerated growth while aligning with the broader brand vision and long-term ambitions. As the in-house digital expert, you'll also be instrumental in building capability across the UK commercial team embedding best-in-class eCommerce practices throughout the organisation. Key Responsibilities: eCommerce Leadership - UK Working closely with the GM of the UK and Head of eCommerce EMEA, develop and lead the UK eCommerce strategy outside of Amazon in alignment with overall business objectives Formulate plans and build direct relationships with the key pure players and Omnichannel retailers in the UK to deliver accelerated growth and online market share gain for the Consumer business. Create a strategy for the trade channel in the UK to ensure eCommerce best-practice with wholesale partners Build and champion a culture of eCommerce excellence in the UK, ensuring the understanding and engagement of the UK commercial team with the eCommerce strategy to improve online performance across all accounts. Use data-driven insights to inform decision-making and ensure continuous improvement Define KPIs to track the success and ROI of ecommerce growth initiatives across both Consumer and Trade channels. Manage the communication of all eCommerce goals, progress, and outcomes to key business stakeholders including the Head of eCommerce EMEA. Digital Transformation - UK Collaborate with leaders including the Head of Amazon and Head of eCommerce EMEA to embed digital first thinking into the business strategy Share findings from the UK for both trade and consumer channels with the Head of eCommerce EMEA senior Continuously benchmark UK performance against market and competitive trends to ensure the business remains ahead of digital evolution. Skills and Experience Proven experience in building and scaling eCommerce within Omnichannel and Pure Player environments A proven experince of delivering accelerated online growth Delivery-focused strategic thinker Data-driven with strong analytical skills Influential leader capable of driving change and upskilling teams Strong communication and presentation skills Understanding of quality and how to drive and protect a premium mass brand EXEHP
A luxury fashion brand in London is looking for a Head of Digital Marketing and Ecommerce to drive online performance and enhance the customer journey. You will manage the full ecommerce trading function and ensure effective execution of all digital strategies. Candidates should have a minimum of 5 years experience in ecommerce trading, familiarity with Shopify+, and strong analytical skills. This role is crucial for the brand's growth, requiring a detail-oriented and commercially focused individual. Position is based on-site in London.
Apr 23, 2026
Full time
A luxury fashion brand in London is looking for a Head of Digital Marketing and Ecommerce to drive online performance and enhance the customer journey. You will manage the full ecommerce trading function and ensure effective execution of all digital strategies. Candidates should have a minimum of 5 years experience in ecommerce trading, familiarity with Shopify+, and strong analytical skills. This role is crucial for the brand's growth, requiring a detail-oriented and commercially focused individual. Position is based on-site in London.
Title: Marketing Manager Salary: Up to £45,000 with flexibility for the right person Working Pattern: Hybrid 3 days HQ, 2 days from home This fast-growing consumer brand is looking to bring in a dynamic and experienced Marketing Manager to support the next phase of its exciting journey. Built on a powerful idea, the brand has moved quickly from concept to national retail listings, gaining strong traction across both retail and eCommerce channels. With clear momentum behind it, the focus is now on scaling in a way that feels consistent, impactful, and true to what the brand stands for. This role will play a key part in shaping and refining the marketing function, bringing clarity, consistency, and energy to how the brand shows up across every touchpoint. This is a hands-on role with real ownership. You won t be inheriting a finished strategy, you ll be building on what s there, bringing fresh thinking and driving commercial performance. What You ll Be Doing Take ownership of the end-to-end marketing strategy, aligning activity with commercial growth plans Support and optimise performance across key channels, identifying opportunities to drive incremental growth Establish clear KPIs, reporting frameworks, and performance tracking across marketing activity Use data and insights to inform decision-making, improve campaign performance, and drive ROI Develop and execute customer acquisition strategies to increase brand awareness and drive trial Build retention and loyalty initiatives to increase repeat purchase and customer lifetime value Develop loyalty and retention programs to increase repeat purchase frequency Lead brand strategy implementation, ensuring consistency across all touchpoints Drive social media growth and engagement, elevating content quality and brand presence Develop and manage partnerships, collaborations, and marketing initiatives Manage and optimise digital marketing campaigns, including paid media and performance channels Managing all digital marketing efforts, including paid social, search, display and email marketing campaigns Deliver sampling and activation campaigns to support retail growth and consumer awareness Work closely with commercial teams to support retail launches and in-store performance Analyse campaign performance and continuously optimise effectiveness Challenge current activity, bringing fresh ideas and a clear view on areas for improvement Reduce reliance on external agencies by bringing more capability in-house Manage and optimise the website to ensure strong user experience and conversion What s In It for You Salary up to £45,000 with flexibility for the right person Clear pathway of progression into a Head of Marketing role The opportunity to take real ownership of marketing within a high-growth brand A role where simplicity, clarity, and quality of execution genuinely matter A fast-paced, collaborative environment where your ideas will shape how the brand evolves Your Background Experience within Food or Drink Proven background in brand and/or marketing management Strong understanding of digital marketing, social media, and consumer engagement Data-driven mindset with the ability to analyse performance and optimise marketing effectiveness Experience supporting or driving product launches or brand growth Commercially aware, with a clear understanding of how marketing drives sales and retail performance Strong understanding of key metrics such as CAC, LTV, and ROI Comfortable working in fast-paced, scale-up environments Solid understanding of commercial fundamentals, data-driven, and experienced in QSR marketing and digital platforms Join a Business That Invests in You This is an opportunity to play a key role in shaping the marketing function, building something with intent, and helping a brand grow in a way that stays true to its foundations. If you are looking for a position where you can make a massive impact, take ownership of the marketing strategy and be part of a high-growth journey, this could be the perfect next step.
Apr 22, 2026
Full time
Title: Marketing Manager Salary: Up to £45,000 with flexibility for the right person Working Pattern: Hybrid 3 days HQ, 2 days from home This fast-growing consumer brand is looking to bring in a dynamic and experienced Marketing Manager to support the next phase of its exciting journey. Built on a powerful idea, the brand has moved quickly from concept to national retail listings, gaining strong traction across both retail and eCommerce channels. With clear momentum behind it, the focus is now on scaling in a way that feels consistent, impactful, and true to what the brand stands for. This role will play a key part in shaping and refining the marketing function, bringing clarity, consistency, and energy to how the brand shows up across every touchpoint. This is a hands-on role with real ownership. You won t be inheriting a finished strategy, you ll be building on what s there, bringing fresh thinking and driving commercial performance. What You ll Be Doing Take ownership of the end-to-end marketing strategy, aligning activity with commercial growth plans Support and optimise performance across key channels, identifying opportunities to drive incremental growth Establish clear KPIs, reporting frameworks, and performance tracking across marketing activity Use data and insights to inform decision-making, improve campaign performance, and drive ROI Develop and execute customer acquisition strategies to increase brand awareness and drive trial Build retention and loyalty initiatives to increase repeat purchase and customer lifetime value Develop loyalty and retention programs to increase repeat purchase frequency Lead brand strategy implementation, ensuring consistency across all touchpoints Drive social media growth and engagement, elevating content quality and brand presence Develop and manage partnerships, collaborations, and marketing initiatives Manage and optimise digital marketing campaigns, including paid media and performance channels Managing all digital marketing efforts, including paid social, search, display and email marketing campaigns Deliver sampling and activation campaigns to support retail growth and consumer awareness Work closely with commercial teams to support retail launches and in-store performance Analyse campaign performance and continuously optimise effectiveness Challenge current activity, bringing fresh ideas and a clear view on areas for improvement Reduce reliance on external agencies by bringing more capability in-house Manage and optimise the website to ensure strong user experience and conversion What s In It for You Salary up to £45,000 with flexibility for the right person Clear pathway of progression into a Head of Marketing role The opportunity to take real ownership of marketing within a high-growth brand A role where simplicity, clarity, and quality of execution genuinely matter A fast-paced, collaborative environment where your ideas will shape how the brand evolves Your Background Experience within Food or Drink Proven background in brand and/or marketing management Strong understanding of digital marketing, social media, and consumer engagement Data-driven mindset with the ability to analyse performance and optimise marketing effectiveness Experience supporting or driving product launches or brand growth Commercially aware, with a clear understanding of how marketing drives sales and retail performance Strong understanding of key metrics such as CAC, LTV, and ROI Comfortable working in fast-paced, scale-up environments Solid understanding of commercial fundamentals, data-driven, and experienced in QSR marketing and digital platforms Join a Business That Invests in You This is an opportunity to play a key role in shaping the marketing function, building something with intent, and helping a brand grow in a way that stays true to its foundations. If you are looking for a position where you can make a massive impact, take ownership of the marketing strategy and be part of a high-growth journey, this could be the perfect next step.
Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits 4 day working week! Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953
Apr 21, 2026
Full time
Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits 4 day working week! Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953
