Job Title: AV Team Leader Location: London Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Team Lead to be a key part of our London team, representing proAV. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Team Lead to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Primary point of contact onsite for our client. Staff leadership and mentorship to the onsite team/s and rota. Provide comprehensive reporting to the service delivery and account manager. Providing a senior level of technical support at the point of escalation. Operational Coordination between proAV teams including the technical helpdesk, field service, projects teams and client liaison. To work with proAV technical teams to provide accurate technical advice when required. To carry out detailed regular room checks. Meeting room support for VIP s. Coordination of software/firmware upgrades. Provide technical support to AV/VC users. Supporting video conference calls including liaising with remote offices in respect to the setup and running of video conference calls (technologies include Prime Video / Intercall / Blue Jeans and WebEx). To assist/manage with all ads/moves/changes (small works) onsite. To ensure any changes are implemented seamlessly as per the agreed requirement and with minimal impact on the business. To ensure users are trained in the operation of AV/VC technologies deployed to site. To identify and evaluate gaps in how the client uses the technology and make appropriate recommendations to the client for any future changes that would provide further benefits. To undertake manufacturer training courses as appropriate to ensure knowledge base is maintained. To ensure all break-fix activities are carried out under the contracted terms and within the agreed SLA s. To arrange all preventative maintenance activities and produce via proAV helpdesk the appropriate reports detailing works carried out and any key activities/concerns that may require further attendance/consideration. Manage consumables and stock holding of onsite spares. Manage meet & greet service as required to assist all meetings that require AV/VC technician support. Manage rotas and junior technician. To ensure all associated activities that comprise the AV service are delivered seamlessly and with maximum efficiency. To be a point of escalation through to the proAV account manager. To advise and report on the service delivery to the proAV account manager and/or client s management team. To ensure services are delivered in line with client policies (CSR/environmental/security) and strategies. Desirable skills: Excellent communications skills. Knowledge of current AV and VC equipment and systems. Practical knowledge of project deployment. Manufacturers training. Relevant technical accreditations. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apr 30, 2026
Full time
Job Title: AV Team Leader Location: London Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Team Lead to be a key part of our London team, representing proAV. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Team Lead to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Primary point of contact onsite for our client. Staff leadership and mentorship to the onsite team/s and rota. Provide comprehensive reporting to the service delivery and account manager. Providing a senior level of technical support at the point of escalation. Operational Coordination between proAV teams including the technical helpdesk, field service, projects teams and client liaison. To work with proAV technical teams to provide accurate technical advice when required. To carry out detailed regular room checks. Meeting room support for VIP s. Coordination of software/firmware upgrades. Provide technical support to AV/VC users. Supporting video conference calls including liaising with remote offices in respect to the setup and running of video conference calls (technologies include Prime Video / Intercall / Blue Jeans and WebEx). To assist/manage with all ads/moves/changes (small works) onsite. To ensure any changes are implemented seamlessly as per the agreed requirement and with minimal impact on the business. To ensure users are trained in the operation of AV/VC technologies deployed to site. To identify and evaluate gaps in how the client uses the technology and make appropriate recommendations to the client for any future changes that would provide further benefits. To undertake manufacturer training courses as appropriate to ensure knowledge base is maintained. To ensure all break-fix activities are carried out under the contracted terms and within the agreed SLA s. To arrange all preventative maintenance activities and produce via proAV helpdesk the appropriate reports detailing works carried out and any key activities/concerns that may require further attendance/consideration. Manage consumables and stock holding of onsite spares. Manage meet & greet service as required to assist all meetings that require AV/VC technician support. Manage rotas and junior technician. To ensure all associated activities that comprise the AV service are delivered seamlessly and with maximum efficiency. To be a point of escalation through to the proAV account manager. To advise and report on the service delivery to the proAV account manager and/or client s management team. To ensure services are delivered in line with client policies (CSR/environmental/security) and strategies. Desirable skills: Excellent communications skills. Knowledge of current AV and VC equipment and systems. Practical knowledge of project deployment. Manufacturers training. Relevant technical accreditations. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Job Title: Business Development Executive - Industrial Location: Brighouse, West Yorkshire Salary: 27,000 - 30,000 per annum Job Type: Full Time, Permanent Working Hours: Monday to Friday About Millers Oils: Millers Oils is a leading provider of high-performance lubricants, specialising in the automotive, industrial, and commercial sectors. With over 135 years of expertise, we take pride in delivering advanced products and services that drive performance, reliability, and sustainability. Our commitment to quality and innovation has made us a trusted name within the industry. Role Overview: We're looking for a motivated and commercially minded individual to join our Industrial division, working primarily within Fluid Management. This is an excellent opportunity for someone at the early stages of their career to step into a customer facing sales role as well as an opportunity to gain some hands on experience working alongside our Fluid Management Technicians. Full training will be provided and there is clear progression into more specialised positions. You'll be working with a range of industrial customers, helping them improve performance, efficiency and reliability through tailored fluid management and lubrication solutions. You'll gain exposure not only to technical operations, but also to customer relationship management and business development activities. Whilst prior industry experience would be advantageous, it is not essential - we are looking for the right attitude, curiosity and willingness to learn. Key Responsibilities: Business Awareness & Development: Drive profitable, sustainable growth in the Fluid Management and the Industrial division as a whole - Strive to achieve sales targets Maintain, increase and protect existing business accounts Research and develop potential new business opportunities Learn how onsite service supports customer retention Understand and identify opportunities to upsell/cross sell out products and services Update CRM systems to ensure potential business is tracked effectively Onsite & Technical Support: Assist with onsite fluid management services such as oil handling, topping up, sampling, and housekeeping Support senior technicians during routine service visits and maintenance work Prepare equipment, materials, and documentation for site activities Carry out basic inspections and checks under supervision Maintain clean, safe, and organised working areas at customer sites Customer Support: Act as a professional and approachable representative of the company Build positive working relationships with customer personnel Communicate clearly with customers and escalate issues when required Support the Fluid Management Co-ordinator when needed Health, Safety & Compliance: Follow all company and customer health, safety, and environmental procedures Work safely at all times and report hazards, near misses, or incidents promptly About You: Essential: A strong willingness to learn and develop in a technical, customer-facing role Good communication skills and a positive, professional attitude Comfortable working onsite in industrial environments A team player who is reliable, organised, and hands-on Full UK driving licence Desirable: Previous experience in a sales or technical sales role within industrial, manufacturing, engineering environments Customer-facing experience Basic mechanical or technical awareness What We Offer: A clear development and progression pathway Competitive Salary Bonus Structure A supportive team environment within a reputable brand known for high-quality products and services Ready to make an impact? Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please click the APPLY button to submit your CV and Cover Letter. Candidates With the Relevant Experience or Job Titles Of; Industrial Maintenance Technician, Manufacturing Technician, Technical Engineer, Industrial Support Engineer, Manufacturing Support Technician, Maintenance Support Technician, Fluid Management Technician, Industrial Sales Engineer, Fluid Management Engineer may also be considered for this role.
Apr 30, 2026
Full time
Job Title: Business Development Executive - Industrial Location: Brighouse, West Yorkshire Salary: 27,000 - 30,000 per annum Job Type: Full Time, Permanent Working Hours: Monday to Friday About Millers Oils: Millers Oils is a leading provider of high-performance lubricants, specialising in the automotive, industrial, and commercial sectors. With over 135 years of expertise, we take pride in delivering advanced products and services that drive performance, reliability, and sustainability. Our commitment to quality and innovation has made us a trusted name within the industry. Role Overview: We're looking for a motivated and commercially minded individual to join our Industrial division, working primarily within Fluid Management. This is an excellent opportunity for someone at the early stages of their career to step into a customer facing sales role as well as an opportunity to gain some hands on experience working alongside our Fluid Management Technicians. Full training will be provided and there is clear progression into more specialised positions. You'll be working with a range of industrial customers, helping them improve performance, efficiency and reliability through tailored fluid management and lubrication solutions. You'll gain exposure not only to technical operations, but also to customer relationship management and business development activities. Whilst prior industry experience would be advantageous, it is not essential - we are looking for the right attitude, curiosity and willingness to learn. Key Responsibilities: Business Awareness & Development: Drive profitable, sustainable growth in the Fluid Management and the Industrial division as a whole - Strive to achieve sales targets Maintain, increase and protect existing business accounts Research and develop potential new business opportunities Learn how onsite service supports customer retention Understand and identify opportunities to upsell/cross sell out products and services Update CRM systems to ensure potential business is tracked effectively Onsite & Technical Support: Assist with onsite fluid management services such as oil handling, topping up, sampling, and housekeeping Support senior technicians during routine service visits and maintenance work Prepare equipment, materials, and documentation for site activities Carry out basic inspections and checks under supervision Maintain clean, safe, and organised working areas at customer sites Customer Support: Act as a professional and approachable representative of the company Build positive working relationships with customer personnel Communicate clearly with customers and escalate issues when required Support the Fluid Management Co-ordinator when needed Health, Safety & Compliance: Follow all company and customer health, safety, and environmental procedures Work safely at all times and report hazards, near misses, or incidents promptly About You: Essential: A strong willingness to learn and develop in a technical, customer-facing role Good communication skills and a positive, professional attitude Comfortable working onsite in industrial environments A team player who is reliable, organised, and hands-on Full UK driving licence Desirable: Previous experience in a sales or technical sales role within industrial, manufacturing, engineering environments Customer-facing experience Basic mechanical or technical awareness What We Offer: A clear development and progression pathway Competitive Salary Bonus Structure A supportive team environment within a reputable brand known for high-quality products and services Ready to make an impact? Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please click the APPLY button to submit your CV and Cover Letter. Candidates With the Relevant Experience or Job Titles Of; Industrial Maintenance Technician, Manufacturing Technician, Technical Engineer, Industrial Support Engineer, Manufacturing Support Technician, Maintenance Support Technician, Fluid Management Technician, Industrial Sales Engineer, Fluid Management Engineer may also be considered for this role.
A leading audio-visual production company in Greater London is seeking an experienced Lighting Technical Specialist. The role includes specifying, designing, and operating lighting equipment for various events, with a requirement of 4+ years of relevant field experience. The ideal candidate will demonstrate proficiency in operating significant console families and possess basic maintenance skills. The position involves both office and onsite work with potential irregular hours and a focus on team leadership and customer service. Competitive benefits are offered, including private healthcare and robust career development support.
Apr 30, 2026
Full time
A leading audio-visual production company in Greater London is seeking an experienced Lighting Technical Specialist. The role includes specifying, designing, and operating lighting equipment for various events, with a requirement of 4+ years of relevant field experience. The ideal candidate will demonstrate proficiency in operating significant console families and possess basic maintenance skills. The position involves both office and onsite work with potential irregular hours and a focus on team leadership and customer service. Competitive benefits are offered, including private healthcare and robust career development support.
Private Healthcare after 12 months of service Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Technical Specialist is responsible for the set up and operation of small to large-scale audio-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams. This position reports to a Technical Manager, Senior Project Manager or a Technical Events Manager subject to function and region. Key Job Responsibilities Event Design and Planning Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles Ensure all video components are added to technical drawings for events in Vectorworks Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery Assisting with pre production for media server/switching workflow to aid onsite delivery Equipment Operation Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3) Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems Design and lead complex multi screen LED display builds, utilizing multiple processors Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolve problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite. Ensures equipment is secure from theft and/or damage when in use. Customer Service Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/venue/client relationship. Training/Staff Development Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Event Supervision Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Equipment Maintenance Assists team with proper preparation, security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications Bachelor's Degree or equivalent is preferred. 4+ years of field experience in specialty area is required. 3-5 years of customer service or hospitality experience is preferred.
Apr 30, 2026
Full time
Private Healthcare after 12 months of service Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Technical Specialist is responsible for the set up and operation of small to large-scale audio-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams. This position reports to a Technical Manager, Senior Project Manager or a Technical Events Manager subject to function and region. Key Job Responsibilities Event Design and Planning Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles Ensure all video components are added to technical drawings for events in Vectorworks Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery Assisting with pre production for media server/switching workflow to aid onsite delivery Equipment Operation Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3) Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems Design and lead complex multi screen LED display builds, utilizing multiple processors Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolve problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite. Ensures equipment is secure from theft and/or damage when in use. Customer Service Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/venue/client relationship. Training/Staff Development Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Event Supervision Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Equipment Maintenance Assists team with proper preparation, security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications Bachelor's Degree or equivalent is preferred. 4+ years of field experience in specialty area is required. 3-5 years of customer service or hospitality experience is preferred.
Private Healthcare after 12 months of service Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Lighting technical specialist is a diverse roll in the UK, acting as a senior technician within the lighting team. The person will be responsible for a variety of shows and roles from specifying designing and operating as and where necessary across the business. The applicant will either have an existing speciality within the lighting field or a drive to learn one that we can assist with in training. This role will report directly to the group head of lighting in the UK. Key Job Responsibilities Equipment Operation Be proficient/fluent in operation of at least 1 console family out of Avolites, ETC Eos or MA. Capable of basic fixture maintenance/repairs Some experience in using CAD design software such as Vectorworks, Capture, Wysiwyg or autocad Experience in leading teams on events/production sites. Customer Service The ideal candidate will either be able to demonstrate or have experience in dealing with a variety of production stakeholders, either designers producers or production managers. Understands and fosters the hotel/venue/client relationship. Training/Staff Development The ideal candidate will of undergone at least 1 industry related training course. They will also be able to support and assist when required in developing the skills and training offering across the business. Event Supervision Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Job Qualifications 4+ years of field experience in speciality area is required. Safe and compliant fixture rigging Sufficient knowledge of DMX and simple network systems Appropriate knowledge of production power Experience working at height Ability to read and understand industry standard lighting plans/plots Basic understanding of rigging and rigging best practices Required compliance of all health and safety guidelines Physical Requirements Work for this role can be both office based and working onsite, often for extended periods of time. Physical requirements vary per onsite role but basic manual handling and working at height will often be required. Due consideration and reasonable measures can be taken. Work is performed in an events environment with at times moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Apr 30, 2026
Full time
Private Healthcare after 12 months of service Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Lighting technical specialist is a diverse roll in the UK, acting as a senior technician within the lighting team. The person will be responsible for a variety of shows and roles from specifying designing and operating as and where necessary across the business. The applicant will either have an existing speciality within the lighting field or a drive to learn one that we can assist with in training. This role will report directly to the group head of lighting in the UK. Key Job Responsibilities Equipment Operation Be proficient/fluent in operation of at least 1 console family out of Avolites, ETC Eos or MA. Capable of basic fixture maintenance/repairs Some experience in using CAD design software such as Vectorworks, Capture, Wysiwyg or autocad Experience in leading teams on events/production sites. Customer Service The ideal candidate will either be able to demonstrate or have experience in dealing with a variety of production stakeholders, either designers producers or production managers. Understands and fosters the hotel/venue/client relationship. Training/Staff Development The ideal candidate will of undergone at least 1 industry related training course. They will also be able to support and assist when required in developing the skills and training offering across the business. Event Supervision Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Job Qualifications 4+ years of field experience in speciality area is required. Safe and compliant fixture rigging Sufficient knowledge of DMX and simple network systems Appropriate knowledge of production power Experience working at height Ability to read and understand industry standard lighting plans/plots Basic understanding of rigging and rigging best practices Required compliance of all health and safety guidelines Physical Requirements Work for this role can be both office based and working onsite, often for extended periods of time. Physical requirements vary per onsite role but basic manual handling and working at height will often be required. Due consideration and reasonable measures can be taken. Work is performed in an events environment with at times moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
A unique and exciting opportunity for a Specialist Technician to join within Operational Services as part of a maintenance/install hybrid team. Nestled amongst the rolling hills of the Surrey countryside, we offer market leading benefits and a role in which you can make a real impact on people's lives! We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 20 days annual leave which increases by 1 day per year for a maximum of 5 days, bank holidays and 7 University days (Easter & Christmas) salary sacrifice benefits and a unique and vibrant working environment on-campus. Roles & Responsibilities: Working as part of a team responsible for small installation works and supporting operational maintenance of University premises, you will be undertaking planned projects and reactive work on various systems to support the University's infrastructure and environmental control systems across all our premises, ensuring that they are maintained and installed in a safe, efficient, and functional order. You'll need good planning, organising and prioritising skills, and will be working at a senior level. As such, you will be expected to tackle more complex tasks, take on additional responsibilities and communicate effectively at a senior level. Other responsibilities include: Maintain all systems, including statutory inspection and testing where required, to meet current legislative requirements. Ensure failing plant or assets are reported to the Helpdesk and plant areas are maintained in good condition. Deliver an effective and timely response to maintenance demands across the University in a timely and cost-effective manner. Ensure compliance with all University Health and Safety and Environmental systems and procedures, and take an active part in the development of these policies Ensure the use of equipment and materials in delivery of maintenance services are appropriate and meet current legislative standards. Keep up to date with related legislation and developments, attending courses and passing all necessary exams to maintain professional accreditation. Carry out multi-skilled tasks, where relevant, such as (but not restricted to) mechanical isolation and fault finding, electrical isolations, minor carpentry, redecoration repairs linked to maintenance and small works. Complete all administrative work associated with departmental management systems, including the completion of work records, timesheets, stores issues, estimates and health & safety records. Utilise Building Logbook to record all maintenance visits and any relevant defective information and repairs. All defects to be reported immediately to the help desk for further action. Must be computer literate and work well with computer/tablet systems What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: 25 days holiday 8 days bank holiday / 3 Uni days at Easter / 3 Uni days at Xmas / plus 1 VC Day 36 Hours per week Training in relevant areas Discount at SSP Onsite discounted childcare Cycle to work scheme. Electric car lease scheme Further details Job Description
Apr 30, 2026
Full time
A unique and exciting opportunity for a Specialist Technician to join within Operational Services as part of a maintenance/install hybrid team. Nestled amongst the rolling hills of the Surrey countryside, we offer market leading benefits and a role in which you can make a real impact on people's lives! We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 20 days annual leave which increases by 1 day per year for a maximum of 5 days, bank holidays and 7 University days (Easter & Christmas) salary sacrifice benefits and a unique and vibrant working environment on-campus. Roles & Responsibilities: Working as part of a team responsible for small installation works and supporting operational maintenance of University premises, you will be undertaking planned projects and reactive work on various systems to support the University's infrastructure and environmental control systems across all our premises, ensuring that they are maintained and installed in a safe, efficient, and functional order. You'll need good planning, organising and prioritising skills, and will be working at a senior level. As such, you will be expected to tackle more complex tasks, take on additional responsibilities and communicate effectively at a senior level. Other responsibilities include: Maintain all systems, including statutory inspection and testing where required, to meet current legislative requirements. Ensure failing plant or assets are reported to the Helpdesk and plant areas are maintained in good condition. Deliver an effective and timely response to maintenance demands across the University in a timely and cost-effective manner. Ensure compliance with all University Health and Safety and Environmental systems and procedures, and take an active part in the development of these policies Ensure the use of equipment and materials in delivery of maintenance services are appropriate and meet current legislative standards. Keep up to date with related legislation and developments, attending courses and passing all necessary exams to maintain professional accreditation. Carry out multi-skilled tasks, where relevant, such as (but not restricted to) mechanical isolation and fault finding, electrical isolations, minor carpentry, redecoration repairs linked to maintenance and small works. Complete all administrative work associated with departmental management systems, including the completion of work records, timesheets, stores issues, estimates and health & safety records. Utilise Building Logbook to record all maintenance visits and any relevant defective information and repairs. All defects to be reported immediately to the help desk for further action. Must be computer literate and work well with computer/tablet systems What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: 25 days holiday 8 days bank holiday / 3 Uni days at Easter / 3 Uni days at Xmas / plus 1 VC Day 36 Hours per week Training in relevant areas Discount at SSP Onsite discounted childcare Cycle to work scheme. Electric car lease scheme Further details Job Description
Contract Type: Permanent Working Hours: 42 hours per week annualised 3 posts available Worker Type: Onsite Worker Salary: Starting Salary is £37,011 - (Level one) rising to £40,208 (Level four) per annum (pro-rata for part-time) Location:Theatre Royal & Royal Concert Hall, Theatre Square, Nottingham, NG1 5ND We've got an exciting opportunity available for 3 talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role Senior Technician -Lighting & Sound Technician (Sound Bias) x2 Our busy technical department seeking dedicated, enthusiastic and experienced senior lighting & sound technicians with a Sound bias to join our resident fulltime staff. These will be based in either the Theatre Royal or in the Royal Concert Hall. However, will be expected to also work in either venue and any other areas where your skillset may be required. As a senior technician, you will provide hands on support to visiting companies and lead all junior and casual staff on Get-Ins, Get-Outs and performances throughout the venue to deliver our performances, rehearsals and events to the highest possible standards of safety, quality and efficiency. This will include work on mainstage events in both the Theatre Royal and Royal Concert Hall, as well as foyer events, maintenance work and other projects. Also, maintenance periods; to include cleaning, electrical appliance safety inspections and repairs plus, any other remedial work needed by the venue. The successful applicant will have an up to date working knowledge of lighting and sound consoles, specifically but not limited to, the ETC Eos family of lighting consoles and the DiGiCo SD series of sound consoles; a competent knowledge of the set-up and repair of current lighting and sound fixtures and peripherals; an able knowledge of the rigging of motors and associated equipment; a good and up to date knowledge of industry standard practices, procedures and methodology for efficient and safe working within the venue. As well as preferably, at least three recent years' experience working in a mid/large scale venue. Senior Technician -Stage Technician (Flys Bias) x1 Our busy technical department seeking dedicated, enthusiastic and experienced senior Stage technician with a Flys bias to join our resident fulltime staff. These will be based in the Theatre Royal. However, will be expected to also work in the Royal Concert Hall and any other areas where your skillset may be required. As a senior technician, you will provide hands on support to visiting companies and lead all junior and casual staff on Get-Ins, Get-Outs and performances throughout the venue to deliver our performances, rehearsals and events to the highest possible standards of safety, quality and efficiency. This will include work on mainstage events in both the Theatre Royal and Royal Concert Hall, as well as foyer events, maintenance work and other projects. Also, maintenance periods; to include cleaning, safety inspections and repairs plus, any other remedial work needed by the venue. The successful applicant will have an up-to-date working knowledge of operating a manual flying system (single purchase counterweight) for Get-Ins and Get-Outs, live show flying, rigging spot lines, brailing, motor rigging and grid work as well as day to day fly system maintenance. A good and up to date knowledge of industry standard practices, procedures and methodology for efficient and safe working within the venue. As well as preferably, at least three recent years' experience working in a mid/large scale venue. About You The ideal candidate will have: Senior Technician -Lighting & Sound Technician (Sound Bias) x2 Experience of lighting and/or sound design for concerts, musical and plays; amateur and professional. Experience of the technical delivery of presented / production work in a mid/large scale venue. Experience supervising technical crew and incoming companies. Experience of follow spotting Experience of working in other technical areas (Stage/Flys etc ) Senior Technician -Stage Technician (Flys Bias) x1 Experience of Live flying shows both amateur and professional. Experience of the technical delivery of presented / production work in a mid/large scale venue. Experience supervising technical crew and incoming companies. Experience of running Stage Q's Experience of follow spotting Experience of working in other technical areas (LX/Sound etc ) A knowledge of ETC Eos family lighting consoles and the DiGiCo SD series sound consoles; the set-up and repair of current lighting and sound fixtures and peripherals You can find the job description for this post here. These posts are in addition to our current workforce At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. For informal enquiries please contact Sound Bias Bob Betts, Chief LX, Email: Or Michael Donoghue, Head of Lighting and Sound, Email: Flys Bias David Price, Stage Manager, Email: Closing Date: 3rd May 2026 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: ideally within two weeks of closing date. If you have any technical issues when completing your application, please contact our Employee Service Centre By applying to this job, you agree to our Terms & Conditions.
Apr 23, 2026
Full time
Contract Type: Permanent Working Hours: 42 hours per week annualised 3 posts available Worker Type: Onsite Worker Salary: Starting Salary is £37,011 - (Level one) rising to £40,208 (Level four) per annum (pro-rata for part-time) Location:Theatre Royal & Royal Concert Hall, Theatre Square, Nottingham, NG1 5ND We've got an exciting opportunity available for 3 talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role Senior Technician -Lighting & Sound Technician (Sound Bias) x2 Our busy technical department seeking dedicated, enthusiastic and experienced senior lighting & sound technicians with a Sound bias to join our resident fulltime staff. These will be based in either the Theatre Royal or in the Royal Concert Hall. However, will be expected to also work in either venue and any other areas where your skillset may be required. As a senior technician, you will provide hands on support to visiting companies and lead all junior and casual staff on Get-Ins, Get-Outs and performances throughout the venue to deliver our performances, rehearsals and events to the highest possible standards of safety, quality and efficiency. This will include work on mainstage events in both the Theatre Royal and Royal Concert Hall, as well as foyer events, maintenance work and other projects. Also, maintenance periods; to include cleaning, electrical appliance safety inspections and repairs plus, any other remedial work needed by the venue. The successful applicant will have an up to date working knowledge of lighting and sound consoles, specifically but not limited to, the ETC Eos family of lighting consoles and the DiGiCo SD series of sound consoles; a competent knowledge of the set-up and repair of current lighting and sound fixtures and peripherals; an able knowledge of the rigging of motors and associated equipment; a good and up to date knowledge of industry standard practices, procedures and methodology for efficient and safe working within the venue. As well as preferably, at least three recent years' experience working in a mid/large scale venue. Senior Technician -Stage Technician (Flys Bias) x1 Our busy technical department seeking dedicated, enthusiastic and experienced senior Stage technician with a Flys bias to join our resident fulltime staff. These will be based in the Theatre Royal. However, will be expected to also work in the Royal Concert Hall and any other areas where your skillset may be required. As a senior technician, you will provide hands on support to visiting companies and lead all junior and casual staff on Get-Ins, Get-Outs and performances throughout the venue to deliver our performances, rehearsals and events to the highest possible standards of safety, quality and efficiency. This will include work on mainstage events in both the Theatre Royal and Royal Concert Hall, as well as foyer events, maintenance work and other projects. Also, maintenance periods; to include cleaning, safety inspections and repairs plus, any other remedial work needed by the venue. The successful applicant will have an up-to-date working knowledge of operating a manual flying system (single purchase counterweight) for Get-Ins and Get-Outs, live show flying, rigging spot lines, brailing, motor rigging and grid work as well as day to day fly system maintenance. A good and up to date knowledge of industry standard practices, procedures and methodology for efficient and safe working within the venue. As well as preferably, at least three recent years' experience working in a mid/large scale venue. About You The ideal candidate will have: Senior Technician -Lighting & Sound Technician (Sound Bias) x2 Experience of lighting and/or sound design for concerts, musical and plays; amateur and professional. Experience of the technical delivery of presented / production work in a mid/large scale venue. Experience supervising technical crew and incoming companies. Experience of follow spotting Experience of working in other technical areas (Stage/Flys etc ) Senior Technician -Stage Technician (Flys Bias) x1 Experience of Live flying shows both amateur and professional. Experience of the technical delivery of presented / production work in a mid/large scale venue. Experience supervising technical crew and incoming companies. Experience of running Stage Q's Experience of follow spotting Experience of working in other technical areas (LX/Sound etc ) A knowledge of ETC Eos family lighting consoles and the DiGiCo SD series sound consoles; the set-up and repair of current lighting and sound fixtures and peripherals You can find the job description for this post here. These posts are in addition to our current workforce At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. For informal enquiries please contact Sound Bias Bob Betts, Chief LX, Email: Or Michael Donoghue, Head of Lighting and Sound, Email: Flys Bias David Price, Stage Manager, Email: Closing Date: 3rd May 2026 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: ideally within two weeks of closing date. If you have any technical issues when completing your application, please contact our Employee Service Centre By applying to this job, you agree to our Terms & Conditions.
Our client is a global financial markets trading company in London looking for a Senior Credit Controller Reinsurance Accounting Technician. Salary: £60,000 - £71,500 per annum. We are looking for a graduate with a Degree in Accounting. Responsibilities Organise audits of all outsourced service providers to whom the company delegates authority, including audit preparation, on-site fieldwork, drafting audit reports and tracking closure of audit findings. Provide independent, unbiased assurance and validation that OSPs are operating as expected and complying with contractual and regulatory requirements. Plan, organise and carry out audits both onsite and remotely, travelling as required and following the agency audit plan. Report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. Preparation and delivery of audit reports. Identify any risks arising from agency audits and ensure appropriate remedial action is communicated and taken. Maintain the audit tracker and full audit records and evidence of testing work undertaken. Escalate overdue audit findings. Assist with annual audit planning and reporting to relevant management committees. Work alongside other business units or external resources on specialist ad hoc audit projects. Carry out due diligence/onboarding processes to ensure the suitability of potential new business partners and report findings. Provide support to colleagues or other business units or external resources for ad hoc requests or longer term projects. Qualifications Graduate with a Degree in Accounting. Strong delegated authority background and experience with underwriting, claims, product distribution, finance, reporting, IT, governance and compliance. Benefits: highly respected insurance organisation, hybrid work environment, generous benefits package including bonus.
Apr 14, 2026
Full time
Our client is a global financial markets trading company in London looking for a Senior Credit Controller Reinsurance Accounting Technician. Salary: £60,000 - £71,500 per annum. We are looking for a graduate with a Degree in Accounting. Responsibilities Organise audits of all outsourced service providers to whom the company delegates authority, including audit preparation, on-site fieldwork, drafting audit reports and tracking closure of audit findings. Provide independent, unbiased assurance and validation that OSPs are operating as expected and complying with contractual and regulatory requirements. Plan, organise and carry out audits both onsite and remotely, travelling as required and following the agency audit plan. Report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. Preparation and delivery of audit reports. Identify any risks arising from agency audits and ensure appropriate remedial action is communicated and taken. Maintain the audit tracker and full audit records and evidence of testing work undertaken. Escalate overdue audit findings. Assist with annual audit planning and reporting to relevant management committees. Work alongside other business units or external resources on specialist ad hoc audit projects. Carry out due diligence/onboarding processes to ensure the suitability of potential new business partners and report findings. Provide support to colleagues or other business units or external resources for ad hoc requests or longer term projects. Qualifications Graduate with a Degree in Accounting. Strong delegated authority background and experience with underwriting, claims, product distribution, finance, reporting, IT, governance and compliance. Benefits: highly respected insurance organisation, hybrid work environment, generous benefits package including bonus.
Salary: Around £30,000- £35,000 (depending on experience) London, UK Position Overview The Technical Specialist is a lead point of contact responsible for the planning, set up and operation of small to large-scale audio-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams, planning department resources and contributing towards department improvements. There may also be occasions where the individual may be required to deputise for the Technical Manager/Group Head. This position reports to the Technical Manager relevant to the department. Company Benefits Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Key Job Responsibilities Equipment Operation Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolve problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite. Ensures equipment is secure from theft and/or damage when in use. Customer Service Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/venue/client relationship. Training/Staff Development Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Event Supervision Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Equipment Maintenance Assists team with proper preparation, security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. See the Bigger Picture-Take ownership of local/regional department running allowing Technical Manager/Group Head to focus more on their day-to-day tasks. Drives Results-Assist with training and coaching enabling junior members of staff to perform their duties to the best of their ability. Take ownership of department related activities and tasks from a local/regional level if different to Technical Manager/Group Head Job Qualifications 4+ years of field experience in speciality (Audio) area is required. 3-5 years of customer service or hospitality experience is preferred. Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. Experience with project management of multiple tasks/initiatives. Strong customer, client and co-worker interface experience and abilities.
Apr 08, 2026
Full time
Salary: Around £30,000- £35,000 (depending on experience) London, UK Position Overview The Technical Specialist is a lead point of contact responsible for the planning, set up and operation of small to large-scale audio-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams, planning department resources and contributing towards department improvements. There may also be occasions where the individual may be required to deputise for the Technical Manager/Group Head. This position reports to the Technical Manager relevant to the department. Company Benefits Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Key Job Responsibilities Equipment Operation Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolve problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite. Ensures equipment is secure from theft and/or damage when in use. Customer Service Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/venue/client relationship. Training/Staff Development Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Event Supervision Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Equipment Maintenance Assists team with proper preparation, security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. See the Bigger Picture-Take ownership of local/regional department running allowing Technical Manager/Group Head to focus more on their day-to-day tasks. Drives Results-Assist with training and coaching enabling junior members of staff to perform their duties to the best of their ability. Take ownership of department related activities and tasks from a local/regional level if different to Technical Manager/Group Head Job Qualifications 4+ years of field experience in speciality (Audio) area is required. 3-5 years of customer service or hospitality experience is preferred. Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. Experience with project management of multiple tasks/initiatives. Strong customer, client and co-worker interface experience and abilities.
Senior Claims Technician - Hybrid Working Pattern Guy Carpenter Description Our Client Support Services department have an opportunity for a Technician in our Binders team. This is available on a hybrid basis, offering home working for 2 days a week, with the other 3 days based in our office in Birmingham. Although Binder and Facility experience would be advantageous, we are considering candidates with other technical Claims/Insurance backgrounds who can demonstrate strong analytical and Excel skills or candidates with strong numeracy skills/ qualifications looking to embark on a career in Reinsurance. What can you expect Work with (Re)Insurance professionals across Witham, Birmingham and London with experience and technical knowledge. Gain significant experience of working within a technical capacity for a Broker. Apply your experience and further development within a role that's truly progressive and offers full end-to-end responsibility of a client portfolio. Be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk. We will rely on you to Manage an assigned client portfolio, taking full responsibility of technical duties relating to client accounts, premiums and claims. Work with Market Fiduciary to assist with collection of funds. Manage all brokerage receivables, funding, retention, e-trading, post booking receipt, ad hoc reporting requests, payment of funds and all management and transactional process steps. Promote, build and maintain relationships with Brokers, Clients and Markets Participate in training sessions, and provide input within the team and/or department for all aspects of Binder and Facility service processing to assist with troubleshooting. What you need to have (Re)Insurance experience within a technical capacity and the ability to demonstrate a strength in numbers. Competent Excel skills and proficiency in Microsoft Office Applications. Willingness to learn. Successful management of workload; with an ability to manage expectations. What makes you stand out Significant experience of working in a technical capacity for a Broker. Experience of using London Market systems such as CLASS/ECF and the IMR. Experience within Delegated Authority (Binders, Lineslips, Consortia). Working with Bordereau, particularly Lloyd's standard V5. Exposure to Reinsurance linked to Binders and Facilities, e.g. fronting arrangements. General claims experience. Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well being. Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Apr 06, 2026
Full time
Senior Claims Technician - Hybrid Working Pattern Guy Carpenter Description Our Client Support Services department have an opportunity for a Technician in our Binders team. This is available on a hybrid basis, offering home working for 2 days a week, with the other 3 days based in our office in Birmingham. Although Binder and Facility experience would be advantageous, we are considering candidates with other technical Claims/Insurance backgrounds who can demonstrate strong analytical and Excel skills or candidates with strong numeracy skills/ qualifications looking to embark on a career in Reinsurance. What can you expect Work with (Re)Insurance professionals across Witham, Birmingham and London with experience and technical knowledge. Gain significant experience of working within a technical capacity for a Broker. Apply your experience and further development within a role that's truly progressive and offers full end-to-end responsibility of a client portfolio. Be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk. We will rely on you to Manage an assigned client portfolio, taking full responsibility of technical duties relating to client accounts, premiums and claims. Work with Market Fiduciary to assist with collection of funds. Manage all brokerage receivables, funding, retention, e-trading, post booking receipt, ad hoc reporting requests, payment of funds and all management and transactional process steps. Promote, build and maintain relationships with Brokers, Clients and Markets Participate in training sessions, and provide input within the team and/or department for all aspects of Binder and Facility service processing to assist with troubleshooting. What you need to have (Re)Insurance experience within a technical capacity and the ability to demonstrate a strength in numbers. Competent Excel skills and proficiency in Microsoft Office Applications. Willingness to learn. Successful management of workload; with an ability to manage expectations. What makes you stand out Significant experience of working in a technical capacity for a Broker. Experience of using London Market systems such as CLASS/ECF and the IMR. Experience within Delegated Authority (Binders, Lineslips, Consortia). Working with Bordereau, particularly Lloyd's standard V5. Exposure to Reinsurance linked to Binders and Facilities, e.g. fronting arrangements. General claims experience. Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well being. Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
