Fore Street Employment Agency
Hertford, Hertfordshire
This role demands a proactive retention mindset and involves retaining both our existing customer base by taking orders, answering telephones and dealing with daily enquiries (such as returns and lead time requests etc.) but also expanding on this customer base by developing new relationships with new customers. You must be proactive in building long-lasting relationships with our customer base and your approach will be personalised to each customer to secure revenue and increased profitability. You will have a proven track record of demonstrating a strong work ethic and great customer service delivery. Excellent communication skills (verbal and written) and the ability to build good customer relationships Good problem-solving skills Knowledge of Microsoft Office applications, including Word, Excel and PowerPoint Knowledge of sales principles and practices Proficiency with Microsoft Office Applications including Excel, Word and Outlook
Mar 11, 2026
Full time
This role demands a proactive retention mindset and involves retaining both our existing customer base by taking orders, answering telephones and dealing with daily enquiries (such as returns and lead time requests etc.) but also expanding on this customer base by developing new relationships with new customers. You must be proactive in building long-lasting relationships with our customer base and your approach will be personalised to each customer to secure revenue and increased profitability. You will have a proven track record of demonstrating a strong work ethic and great customer service delivery. Excellent communication skills (verbal and written) and the ability to build good customer relationships Good problem-solving skills Knowledge of Microsoft Office applications, including Word, Excel and PowerPoint Knowledge of sales principles and practices Proficiency with Microsoft Office Applications including Excel, Word and Outlook
Account Manager Location: Sawbridgeworth Package: £Negotiable + Benefits As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth. Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues. The Day To Day: Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines; Ensuring records are fully and properly maintained on Goldmine database; Development of relationships by ensuring face to face meetings are held. Training of clients on basic policy administration; Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations; Timely negotiation of client renewals in accordance with compliance guidelines; Working with new business team to identify target companies and grow sales; Managing and developing underwriter and other professional relationships; Provide management information on renewals on a timely basis; Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events; Adhere to Xenia policies; Refer any matter beyond the level of an individual's experience or authority to their line manager; Complete a minimum of 15 hours of continuous professional development annually. The Rewards: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) About You: 2+ years experience in Trade Credit Insurance Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals You'll be able a natural communicator working with colleagues and insurer partners at all levels. Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
Mar 11, 2026
Full time
Account Manager Location: Sawbridgeworth Package: £Negotiable + Benefits As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth. Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues. The Day To Day: Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines; Ensuring records are fully and properly maintained on Goldmine database; Development of relationships by ensuring face to face meetings are held. Training of clients on basic policy administration; Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations; Timely negotiation of client renewals in accordance with compliance guidelines; Working with new business team to identify target companies and grow sales; Managing and developing underwriter and other professional relationships; Provide management information on renewals on a timely basis; Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events; Adhere to Xenia policies; Refer any matter beyond the level of an individual's experience or authority to their line manager; Complete a minimum of 15 hours of continuous professional development annually. The Rewards: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) About You: 2+ years experience in Trade Credit Insurance Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals You'll be able a natural communicator working with colleagues and insurer partners at all levels. Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
Accreditation Council for Graduate Medical Education
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. The Role As Head of International - Real Time Operations, you will own the strategy and execution for expanding the Fusus platform into international markets. This role is central to ensuring that Fusus can compete, win, and deliver at scale outside the U.S., while remaining aligned with Axon's broader global product strategy. You will define the expansion and maturity model that ensures Fusus succeeds internationally, harmonizing requirements across regions while avoiding "parity for parity's sake." You will partner closely with sales leadership and new markets international leadership to understand tender pipelines and prioritize the right investments that enables Axon to win deals and delight customers, while balancing core deliverables and sustainability. This position requires a leader who can both lead directly and influence without direct authority, working across product, engineering, sales, and program teams to set strategy, make tradeoffs, and align on execution. Your Impact Define the international product strategy for Fusus, balancing competitiveness, sustainability, and scalability. Partner directly with international sales leadership to evaluate pipeline opportunities, shape tender responses, and prioritize engineering work to win deals. Harmonize requirements across countries and regions, ensuring strategic parity with U.S. markets where necessary, while building features and capabilities that truly matter for international success. Collaborate with product, engineering, and program leaders to ensure international deliverables are embedded in Axon's global roadmap. Ensure compliance with regional security, privacy, and data residency standards critical to customer trust and adoption. Drive continuous improvement in tender readiness, adoption, and customer success metrics across regions. Act as a champion for international customer and partner needs within RTO, ensuring they inform product priorities at all stages. What You'll Do Location: This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: SVP & General Manager Build strong partnerships across Axon (devices, digital evidence, productivity solutions) to deliver integrated outcomes internationally. Lead direct engagement with international customers, regulators, and partners to distill insights into product priorities. Establish a clear execution path within 90 days that defines roadmap priorities and sequencing for international expansion. Align with the Head of International (Core Products & New Markets) to ensure RTO's global efforts are consistent with company-wide strategy. Create frameworks and processes that balance local customization with global scale. Serve as a visible leader and trusted advisor for RTO's international strategy, both internally and externally. What You Bring 10+ years of product management experience in enterprise SaaS, real-time operations, VSaaS, VMS, IoT, or public safety technology. Proven success in international product leadership, including experience scaling platforms across multiple regions with diverse compliance and operational requirements. Experience partnering with sales leadership on tender-driven opportunities, translating deal pipelines into prioritized product roadmaps. Strong understanding of global compliance standards (privacy, data residency, security) and their impact on product delivery. Demonstrated ability to harmonize requirements across geographies while balancing global parity vs. regional differentiation. Excellent communication and collaboration skills; able to influence senior leaders and cross-functional teams without direct authority. Bachelor's degree required; MBA or advanced degree preferred. Who You Are Strategic Visionary: Anticipates international market needs and positions Axon ahead of competitors. Commercially Astute: Connects product strategy to tender wins, deal pipelines, and business impact. Forces Leader: Thrives in cross-functional, collaborative environments. Operationally Disciplined: Brings clarity and structure to complex, multi-region priorities. Customer-Obsessed: Ensures that every decision ladders up to better outcomes for global customers. Why Now Global demand for real-time intelligence and operational platforms is growing rapidly. Public safety and enterprise customers outside the U.S. require solutions that are secure, compliant, and scalable. This is a unique opportunity to define and lead Axon's international expansion for Real-Time Operations, directly shaping how Fusus competes and delivers worldwide-and advancing our mission to Protect Life at global scale. Benefits that Benefit You Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent-regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances-and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Mar 11, 2026
Full time
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. The Role As Head of International - Real Time Operations, you will own the strategy and execution for expanding the Fusus platform into international markets. This role is central to ensuring that Fusus can compete, win, and deliver at scale outside the U.S., while remaining aligned with Axon's broader global product strategy. You will define the expansion and maturity model that ensures Fusus succeeds internationally, harmonizing requirements across regions while avoiding "parity for parity's sake." You will partner closely with sales leadership and new markets international leadership to understand tender pipelines and prioritize the right investments that enables Axon to win deals and delight customers, while balancing core deliverables and sustainability. This position requires a leader who can both lead directly and influence without direct authority, working across product, engineering, sales, and program teams to set strategy, make tradeoffs, and align on execution. Your Impact Define the international product strategy for Fusus, balancing competitiveness, sustainability, and scalability. Partner directly with international sales leadership to evaluate pipeline opportunities, shape tender responses, and prioritize engineering work to win deals. Harmonize requirements across countries and regions, ensuring strategic parity with U.S. markets where necessary, while building features and capabilities that truly matter for international success. Collaborate with product, engineering, and program leaders to ensure international deliverables are embedded in Axon's global roadmap. Ensure compliance with regional security, privacy, and data residency standards critical to customer trust and adoption. Drive continuous improvement in tender readiness, adoption, and customer success metrics across regions. Act as a champion for international customer and partner needs within RTO, ensuring they inform product priorities at all stages. What You'll Do Location: This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: SVP & General Manager Build strong partnerships across Axon (devices, digital evidence, productivity solutions) to deliver integrated outcomes internationally. Lead direct engagement with international customers, regulators, and partners to distill insights into product priorities. Establish a clear execution path within 90 days that defines roadmap priorities and sequencing for international expansion. Align with the Head of International (Core Products & New Markets) to ensure RTO's global efforts are consistent with company-wide strategy. Create frameworks and processes that balance local customization with global scale. Serve as a visible leader and trusted advisor for RTO's international strategy, both internally and externally. What You Bring 10+ years of product management experience in enterprise SaaS, real-time operations, VSaaS, VMS, IoT, or public safety technology. Proven success in international product leadership, including experience scaling platforms across multiple regions with diverse compliance and operational requirements. Experience partnering with sales leadership on tender-driven opportunities, translating deal pipelines into prioritized product roadmaps. Strong understanding of global compliance standards (privacy, data residency, security) and their impact on product delivery. Demonstrated ability to harmonize requirements across geographies while balancing global parity vs. regional differentiation. Excellent communication and collaboration skills; able to influence senior leaders and cross-functional teams without direct authority. Bachelor's degree required; MBA or advanced degree preferred. Who You Are Strategic Visionary: Anticipates international market needs and positions Axon ahead of competitors. Commercially Astute: Connects product strategy to tender wins, deal pipelines, and business impact. Forces Leader: Thrives in cross-functional, collaborative environments. Operationally Disciplined: Brings clarity and structure to complex, multi-region priorities. Customer-Obsessed: Ensures that every decision ladders up to better outcomes for global customers. Why Now Global demand for real-time intelligence and operational platforms is growing rapidly. Public safety and enterprise customers outside the U.S. require solutions that are secure, compliant, and scalable. This is a unique opportunity to define and lead Axon's international expansion for Real-Time Operations, directly shaping how Fusus competes and delivers worldwide-and advancing our mission to Protect Life at global scale. Benefits that Benefit You Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent-regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances-and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Customer Service Advisor Our Tamworth based client is looking for a Customer Service Advisor to join their team. This role offers the opportunity to be at the heart of a fast-paced and collaborative team, providing excellent service, dealing with all queries, processing orders, and offering administrative support to the Area Sales Managers. As a Customer Service Advisor, you will need to have/be: Its essential you have previous customer service experience Be personable and approachable and above all have excellent customer service skills, offering the best personal service at all time Be able to deal with difficult customers always remaining calm and professional Have the initiative to find a resolution to any problems that may arise Work equally well in a team as well as being able manage their own workload and effectively manage their own time Be accurate and efficient at all times Have basic knowledge of Word, outlook, Excel and ERP systems would be beneficial Details: Salary : 26, 000 - 28, 000 Working Hours : Full time, Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Customer Service Advisor: Overseeing assigned accounts, offering full support to customers and External Sales Managers, dealing with any requests they may have Answering reception switchboard overflow for the head office Taking inbound calls and dealing with all enquiries from our customers/ the external sales team (Area Sales Managers) Taking phone calls from end users Processing internet and email orders Filling all paperwork on to the in-house archive system Processing product sample requests Preparing quotes Monitor customer back orders, forward orders and call off orders Maintain customer information on CRM ensuring that all contact information, main contact names etc are kept up to date Providing information on part numbers etc. and some basic technical details Maintain good product knowledge (training will be provided) Setting up customers for online ordering Administration support for Area Sales Managers Dealing with the carriers, chasing deliveries, obtaining POD's, Key account outbound courtesy calls Updating excel spreadsheet key account data for management reports Logging and processing warehouse discrepancies Benefits of working as a Customer Service Advisor: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Mar 11, 2026
Full time
Customer Service Advisor Our Tamworth based client is looking for a Customer Service Advisor to join their team. This role offers the opportunity to be at the heart of a fast-paced and collaborative team, providing excellent service, dealing with all queries, processing orders, and offering administrative support to the Area Sales Managers. As a Customer Service Advisor, you will need to have/be: Its essential you have previous customer service experience Be personable and approachable and above all have excellent customer service skills, offering the best personal service at all time Be able to deal with difficult customers always remaining calm and professional Have the initiative to find a resolution to any problems that may arise Work equally well in a team as well as being able manage their own workload and effectively manage their own time Be accurate and efficient at all times Have basic knowledge of Word, outlook, Excel and ERP systems would be beneficial Details: Salary : 26, 000 - 28, 000 Working Hours : Full time, Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Customer Service Advisor: Overseeing assigned accounts, offering full support to customers and External Sales Managers, dealing with any requests they may have Answering reception switchboard overflow for the head office Taking inbound calls and dealing with all enquiries from our customers/ the external sales team (Area Sales Managers) Taking phone calls from end users Processing internet and email orders Filling all paperwork on to the in-house archive system Processing product sample requests Preparing quotes Monitor customer back orders, forward orders and call off orders Maintain customer information on CRM ensuring that all contact information, main contact names etc are kept up to date Providing information on part numbers etc. and some basic technical details Maintain good product knowledge (training will be provided) Setting up customers for online ordering Administration support for Area Sales Managers Dealing with the carriers, chasing deliveries, obtaining POD's, Key account outbound courtesy calls Updating excel spreadsheet key account data for management reports Logging and processing warehouse discrepancies Benefits of working as a Customer Service Advisor: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking a Customer Service Advisor to join their well-established team. This is an exciting opportunity to become part of a business renowned for its innovation, high-quality products, and excellent customer relationships. Salary is between £26,000 to £28,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays - Holidays increase with service to 25 days plus Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Advisor, you will: Manage assigned customer accounts, addressing requests and providing full support to External Sales Managers Handle inbound calls, reception overflow, and customer enquiries from internal teams and end users Process internet and email orders internal systems; input call wrap-up codes Prepare quotes, schemes, and process product sample requests Monitor customer orders (back orders, forward orders, call-offs) and maintain accurate CRM/online customer information Provide product information and basic technical support; maintain up-to-date product knowledge Set up customers for online ordering and provide administrative support to Area Sales Managers Liaise with carriers for deliveries, chase PODs, and manage warehouse discrepancies Conduct key account courtesy calls and update Excel spreadsheets for management reporting Collaborate with internal departments including Commercial, Quality, Bespoke, Marketing, Technical, and other departments As the Customer Service Advisor, you will have: Experience in customer service, this is essential (preferably in a fast-paced office environment) A warm, approachable, and professional manner with a passion for delivering excellent customer service The ability to remain calm and solution-focused when handling difficult queries Strong organisational skills and the ability to manage time and workload independently A high level of attention to detail and accuracy A working knowledge of Microsoft Office (Word, Outlook, Excel)
Mar 11, 2026
Full time
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking a Customer Service Advisor to join their well-established team. This is an exciting opportunity to become part of a business renowned for its innovation, high-quality products, and excellent customer relationships. Salary is between £26,000 to £28,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays - Holidays increase with service to 25 days plus Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Advisor, you will: Manage assigned customer accounts, addressing requests and providing full support to External Sales Managers Handle inbound calls, reception overflow, and customer enquiries from internal teams and end users Process internet and email orders internal systems; input call wrap-up codes Prepare quotes, schemes, and process product sample requests Monitor customer orders (back orders, forward orders, call-offs) and maintain accurate CRM/online customer information Provide product information and basic technical support; maintain up-to-date product knowledge Set up customers for online ordering and provide administrative support to Area Sales Managers Liaise with carriers for deliveries, chase PODs, and manage warehouse discrepancies Conduct key account courtesy calls and update Excel spreadsheets for management reporting Collaborate with internal departments including Commercial, Quality, Bespoke, Marketing, Technical, and other departments As the Customer Service Advisor, you will have: Experience in customer service, this is essential (preferably in a fast-paced office environment) A warm, approachable, and professional manner with a passion for delivering excellent customer service The ability to remain calm and solution-focused when handling difficult queries Strong organisational skills and the ability to manage time and workload independently A high level of attention to detail and accuracy A working knowledge of Microsoft Office (Word, Outlook, Excel)
Account Executive Watford £55,000 - £65,000 About the Firm This is a well-established and reputable insurance brokerage with a strong presence in the commercial sector. The firm is recognised for its robust client portfolio, consistent growth trajectory, and commitment to delivering high-quality service. With an agile and collaborative culture, the business supports professional development and values individuals who are proactive and client-focused. The team operates in a flexible, hybrid environment, encouraging autonomy and ongoing learning. Role Summary This position offers an experienced commercial account executive the opportunity to inherit a significant book of business (minimum £300k income) with scope for further growth. You will play a key role in managing renewals, upselling, and cross-selling within an established client base-without the pressure of new business generation. The role provides exposure to international markets over time, with dedicated training available to build expertise in this area. You will join a supportive team structure that includes other account executives, handlers, and divisional leadership, with clear succession planning due to an upcoming retirement. Flexibility around office attendance supports work-life balance while ensuring strong collaboration. Key Responsibilities Manage and develop an existing book of commercial insurance clients (minimum £300k income), allowing you to focus on relationship building rather than cold new business. Drive upselling, cross-selling, and renewal activities-enabling you to maximise value for clients while achieving personal success metrics. Gain exposure to international insurance markets through structured training and eventual involvement in international business activities-enhancing your career trajectory. Work collaboratively within a supportive team structure that includes experienced handlers and divisional leadership-providing opportunities for knowledge sharing and mentorship. Benefit from hybrid working arrangements that support autonomy while maintaining strong connections with colleagues. Requirements Proven experience as a Commercial Account Executive or similar role managing liability (including motor) and D&O portfolios. Strong generalist background across liability lines; international experience advantageous but not essential (training provided). Ability to commute regularly to Watford office; flexibility for candidates based in London or nearby areas as long as commutable. Excellent relationship management skills with proven ability in renewals, upselling, and cross-selling within an existing client base. Job Synonyms Related Job Titles: Commercial Account Executive, Insurance Account Manager, Client Relationship Manager - Insurance, Corporate Insurance Executive, Commercial Broker
Mar 11, 2026
Full time
Account Executive Watford £55,000 - £65,000 About the Firm This is a well-established and reputable insurance brokerage with a strong presence in the commercial sector. The firm is recognised for its robust client portfolio, consistent growth trajectory, and commitment to delivering high-quality service. With an agile and collaborative culture, the business supports professional development and values individuals who are proactive and client-focused. The team operates in a flexible, hybrid environment, encouraging autonomy and ongoing learning. Role Summary This position offers an experienced commercial account executive the opportunity to inherit a significant book of business (minimum £300k income) with scope for further growth. You will play a key role in managing renewals, upselling, and cross-selling within an established client base-without the pressure of new business generation. The role provides exposure to international markets over time, with dedicated training available to build expertise in this area. You will join a supportive team structure that includes other account executives, handlers, and divisional leadership, with clear succession planning due to an upcoming retirement. Flexibility around office attendance supports work-life balance while ensuring strong collaboration. Key Responsibilities Manage and develop an existing book of commercial insurance clients (minimum £300k income), allowing you to focus on relationship building rather than cold new business. Drive upselling, cross-selling, and renewal activities-enabling you to maximise value for clients while achieving personal success metrics. Gain exposure to international insurance markets through structured training and eventual involvement in international business activities-enhancing your career trajectory. Work collaboratively within a supportive team structure that includes experienced handlers and divisional leadership-providing opportunities for knowledge sharing and mentorship. Benefit from hybrid working arrangements that support autonomy while maintaining strong connections with colleagues. Requirements Proven experience as a Commercial Account Executive or similar role managing liability (including motor) and D&O portfolios. Strong generalist background across liability lines; international experience advantageous but not essential (training provided). Ability to commute regularly to Watford office; flexibility for candidates based in London or nearby areas as long as commutable. Excellent relationship management skills with proven ability in renewals, upselling, and cross-selling within an existing client base. Job Synonyms Related Job Titles: Commercial Account Executive, Insurance Account Manager, Client Relationship Manager - Insurance, Corporate Insurance Executive, Commercial Broker
Colliers International Deutschland Holding GmbH
Leeds, Yorkshire
Company Description Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland. Job Description The Customer Experience (CX) Manager is responsible for developing and implementing a customer experience strategy that enhances engagement and delivers the highest levels of satisfaction for clients, customers, guests, and service partners. The role focuses on evaluating every customer touchpoint to create seamless, memorable experiences across the property. As a key ambassador for the Beyond: Front of House brand, the CX Manager leads by example, setting service standards and acting as a role model for onsite teams. The role ensures best practices are consistently maintained while driving initiatives that elevate the overall customer journey and strengthen stakeholder relationships. Deliver high-quality front-of-house service, ensuring exceptional customer experience standards. Lead by example, fostering teamwork and collaboration across onsite teams. Welcome and assist clients, customers, guests, and stakeholders, building strong professional relationships. Manage customer enquiries and complaints, ensuring prompt resolution and follow-up. Implement and support Customer Experience (CX) initiatives to drive satisfaction and loyalty. Maintain immaculate presentation of front-of-house areas and oversee daily lobby hosting. Monitor customer journeys, gather feedback, and implement service improvement actions. Ensure compliance with Beyond: Front of House procedures, policies, and dress standards. Maintain accurate data, reports, and training records. Coordinate community, occupier engagement, and social media initiatives. Report property issues, support facilities management, and conduct quality assurance checks. Process invoices, monitor expenditure, and assist with financial reconciliation. Act as occupier liaison, support viewings, and assist with emergency planning and fire management. Qualifications Strong leadership and ability to lead by example. Excellent communication and stakeholder relationship management. Customer focused mindset with a passion for delivering exceptional experiences. Strong organisation, attention to detail, and ability to manage multiple priorities. Collaborative, proactive, and adaptable approach to teamwork and service improvement. Customer experience strategy and customer journey analysis. Front-of-house operations and a high-level of customer service delivery. Data management, reporting, and feedback analysis. Social media and community engagement coordination. Facilities coordination, compliance, and risk awareness. Financial administration including invoice processing and expenditure monitoring. Additional Information Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history. Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. We also value diverse experience and neurodiversity. Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.
Mar 11, 2026
Full time
Company Description Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland. Job Description The Customer Experience (CX) Manager is responsible for developing and implementing a customer experience strategy that enhances engagement and delivers the highest levels of satisfaction for clients, customers, guests, and service partners. The role focuses on evaluating every customer touchpoint to create seamless, memorable experiences across the property. As a key ambassador for the Beyond: Front of House brand, the CX Manager leads by example, setting service standards and acting as a role model for onsite teams. The role ensures best practices are consistently maintained while driving initiatives that elevate the overall customer journey and strengthen stakeholder relationships. Deliver high-quality front-of-house service, ensuring exceptional customer experience standards. Lead by example, fostering teamwork and collaboration across onsite teams. Welcome and assist clients, customers, guests, and stakeholders, building strong professional relationships. Manage customer enquiries and complaints, ensuring prompt resolution and follow-up. Implement and support Customer Experience (CX) initiatives to drive satisfaction and loyalty. Maintain immaculate presentation of front-of-house areas and oversee daily lobby hosting. Monitor customer journeys, gather feedback, and implement service improvement actions. Ensure compliance with Beyond: Front of House procedures, policies, and dress standards. Maintain accurate data, reports, and training records. Coordinate community, occupier engagement, and social media initiatives. Report property issues, support facilities management, and conduct quality assurance checks. Process invoices, monitor expenditure, and assist with financial reconciliation. Act as occupier liaison, support viewings, and assist with emergency planning and fire management. Qualifications Strong leadership and ability to lead by example. Excellent communication and stakeholder relationship management. Customer focused mindset with a passion for delivering exceptional experiences. Strong organisation, attention to detail, and ability to manage multiple priorities. Collaborative, proactive, and adaptable approach to teamwork and service improvement. Customer experience strategy and customer journey analysis. Front-of-house operations and a high-level of customer service delivery. Data management, reporting, and feedback analysis. Social media and community engagement coordination. Facilities coordination, compliance, and risk awareness. Financial administration including invoice processing and expenditure monitoring. Additional Information Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history. Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. We also value diverse experience and neurodiversity. Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.
Job Title : Project Manager Location: Birmingham Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About The Role: As a Project Manager, you will manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. This will require you to plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge & Experience: Recognised Project Management Qualification (RICS or APM) Microsoft Project Foundation CSCS - Academically Qualified or Supervisors/Managers Card SMSTS Temporary Works Supervisor NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary Works Supervisor Emergency First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge & Experience: Existing Experience as a Project Manager for Infrastructure Projects NVQ Level 5 Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
Mar 11, 2026
Full time
Job Title : Project Manager Location: Birmingham Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About The Role: As a Project Manager, you will manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. This will require you to plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge & Experience: Recognised Project Management Qualification (RICS or APM) Microsoft Project Foundation CSCS - Academically Qualified or Supervisors/Managers Card SMSTS Temporary Works Supervisor NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary Works Supervisor Emergency First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge & Experience: Existing Experience as a Project Manager for Infrastructure Projects NVQ Level 5 Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
Finance Manager - exclusive to Reed Finance Permanent IRO £60k p/a Chippenham - Hybrid With career progression to Financial Controller High-Growth Broad, Hands-On, Impactful Role Are you a proactive, detail-driven Finance Manager who loves variety, ownership, & being truly embedded in the business? Join a fast-paced, entrepreneurial company where you'll help shape the finance function as my client scales & become a trusted partner to the CFO & broader leadership team. What you'll be doing: You'll take ownership across Transactional & Financial Accounting, Reporting, Compliance, & Business Partnering: Financial Accounting, Compliance & Reporting Managing day-to-day transactional & operational finance Owning month-end close Delivering financial reporting & lead the year-end process. VAT reporting & filing Supporting the CFO with MI development & improving internal control frameworks. Work closely with external advisors on tax planning & compliance. Building strong relationships with internal teams & external partners. Business Analysis & Commercial Support Preparing regular cashflow forecasts & recommendations. Producing (P&L, sales pipeline trackers, etc.) to support data-led decisions. Identifying risks & opportunities against plan through analytical review. Partnering the CFO to develop first-class FP&A tools & KPI reporting. Supporting the CFO & CEO on strategic planning. Providing business partnering to budget holders, strengthening financial discipline across the business. Projects & Continuous Improvement Getting stuck into a variety of value-adding projects that support scale-up & change. Bringing fresh ideas, championing improvements, & helping shape a modern finance function. You'll thrive here if you are: Comfortable working independently while collaborating closely with the CFO & wider team. Confident operating with autonomy & initiative in a fast-moving environment. Curious, analytical & innovative - & happy to challenge constructively. Detail-focused, accountable, & able to juggle competing priorities under pressure. An excellent communicator who builds trust across the business. Experience & Skills Demonstrable experience in a relevant Finance role, ideally within a high-growth setting. Enjoy/ or would like working in a dynamic, entrepreneurial scale-up environment. Strong presentation skills (verbal & written). Confident using & managing accounting software & BI tools. Strong MS Office skills (Excel, Word, PowerPoint). Education & Qualifications Qualified Accountant (ACA/ACCA/CIMA) preferred, though QBE professionals with extensive, relevant experience are encouraged to apply. Why You'll Love It Working With Our Client You will be joining a growing business that is scaling at a fast pace You will be working closely with a driven senior leadership team You will part of shaping the future of the finance function Got the skills & excited to get stuck in? Then I would love to hear from you.
Mar 11, 2026
Full time
Finance Manager - exclusive to Reed Finance Permanent IRO £60k p/a Chippenham - Hybrid With career progression to Financial Controller High-Growth Broad, Hands-On, Impactful Role Are you a proactive, detail-driven Finance Manager who loves variety, ownership, & being truly embedded in the business? Join a fast-paced, entrepreneurial company where you'll help shape the finance function as my client scales & become a trusted partner to the CFO & broader leadership team. What you'll be doing: You'll take ownership across Transactional & Financial Accounting, Reporting, Compliance, & Business Partnering: Financial Accounting, Compliance & Reporting Managing day-to-day transactional & operational finance Owning month-end close Delivering financial reporting & lead the year-end process. VAT reporting & filing Supporting the CFO with MI development & improving internal control frameworks. Work closely with external advisors on tax planning & compliance. Building strong relationships with internal teams & external partners. Business Analysis & Commercial Support Preparing regular cashflow forecasts & recommendations. Producing (P&L, sales pipeline trackers, etc.) to support data-led decisions. Identifying risks & opportunities against plan through analytical review. Partnering the CFO to develop first-class FP&A tools & KPI reporting. Supporting the CFO & CEO on strategic planning. Providing business partnering to budget holders, strengthening financial discipline across the business. Projects & Continuous Improvement Getting stuck into a variety of value-adding projects that support scale-up & change. Bringing fresh ideas, championing improvements, & helping shape a modern finance function. You'll thrive here if you are: Comfortable working independently while collaborating closely with the CFO & wider team. Confident operating with autonomy & initiative in a fast-moving environment. Curious, analytical & innovative - & happy to challenge constructively. Detail-focused, accountable, & able to juggle competing priorities under pressure. An excellent communicator who builds trust across the business. Experience & Skills Demonstrable experience in a relevant Finance role, ideally within a high-growth setting. Enjoy/ or would like working in a dynamic, entrepreneurial scale-up environment. Strong presentation skills (verbal & written). Confident using & managing accounting software & BI tools. Strong MS Office skills (Excel, Word, PowerPoint). Education & Qualifications Qualified Accountant (ACA/ACCA/CIMA) preferred, though QBE professionals with extensive, relevant experience are encouraged to apply. Why You'll Love It Working With Our Client You will be joining a growing business that is scaling at a fast pace You will be working closely with a driven senior leadership team You will part of shaping the future of the finance function Got the skills & excited to get stuck in? Then I would love to hear from you.
Position: Service Coordinator Location: Newtown area, Powys Salary: 27,000 - 32,000 DOE - Potential for more for the right candidate Our client, an established engineering firm located in Powys, is seeking an experienced Service Support Administrator to join their growing team. This is a pivotal, office-based position within their Service Team, working closely with the Service Manager, Parts Co-ordinator, and six field-based Service Engineers. Plays a central role in coordinating breakdowns, planned service visits, contract work, and revenue-generating opportunities. You will be responsible for managing the full lifecycle of service activities - from booking and planning through to reporting, invoicing, and follow-up sales opportunities. Job Overview Service Coordination & Planning - scheduling visits, managing diaries, liaising with engineers, completing RAMS, timesheets, and service reports. Customer Communication - acting as primary contact, managing support platforms, arranging works, following up, supporting handovers. Revenue & Contract Management - managing contracts, following up recommendations, supporting parts/revenue, identifying opportunities. Administration & Systems - processing worksheets, invoicing, ERP system use, maintaining records, updating aftersales literature, supporting Service Manager. Job Requirements Experience coordinating workloads or scheduling Experience using an ERP system (training will be provided) - Desirable Background or exposure to engineering or technical environments - Desirable Experience in service coordination or aftersales support - Desirable Highly organised and detail-oriented Confident managing multiple tasks and priorities Customer-focused with excellent communication skills Proactive, commercially aware, and self-motivated Salary & Benefits 27,000 - 32,000 DOE - Potential for more for the right candidate Monday - Friday (days only) 41 hours per week 24 days + Bank Holidays (plus long service allowance) Opportunities for development as the company continues to expand Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 11, 2026
Full time
Position: Service Coordinator Location: Newtown area, Powys Salary: 27,000 - 32,000 DOE - Potential for more for the right candidate Our client, an established engineering firm located in Powys, is seeking an experienced Service Support Administrator to join their growing team. This is a pivotal, office-based position within their Service Team, working closely with the Service Manager, Parts Co-ordinator, and six field-based Service Engineers. Plays a central role in coordinating breakdowns, planned service visits, contract work, and revenue-generating opportunities. You will be responsible for managing the full lifecycle of service activities - from booking and planning through to reporting, invoicing, and follow-up sales opportunities. Job Overview Service Coordination & Planning - scheduling visits, managing diaries, liaising with engineers, completing RAMS, timesheets, and service reports. Customer Communication - acting as primary contact, managing support platforms, arranging works, following up, supporting handovers. Revenue & Contract Management - managing contracts, following up recommendations, supporting parts/revenue, identifying opportunities. Administration & Systems - processing worksheets, invoicing, ERP system use, maintaining records, updating aftersales literature, supporting Service Manager. Job Requirements Experience coordinating workloads or scheduling Experience using an ERP system (training will be provided) - Desirable Background or exposure to engineering or technical environments - Desirable Experience in service coordination or aftersales support - Desirable Highly organised and detail-oriented Confident managing multiple tasks and priorities Customer-focused with excellent communication skills Proactive, commercially aware, and self-motivated Salary & Benefits 27,000 - 32,000 DOE - Potential for more for the right candidate Monday - Friday (days only) 41 hours per week 24 days + Bank Holidays (plus long service allowance) Opportunities for development as the company continues to expand Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Account Manager - UK Retailers £27,000 - £29,000 Crosshills, Bradford 9-5 Monday to Friday Hybrid one day a week after successful probationary period Office based. 21 days holiday plus banks, added holidays per every year in service up to 25 days. Pension contribution, fun days and daily office incentives. Taking a lead role and daily point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer). Working as part of a team, using your own initiative and decision making. You will be personally responsible for your allocated accounts alongside Key Account Managers. Responsibilities Product development specification, design, sampling, preparing and updating costing and development sheets Product management inventory planning and monitoring, logistics, system setup Build on and maintain excellent client relationships Work closely with Key Account Manager(s) to achieve required outcome of projects Customer management order processing and monitoring Managing and maintaining Web Order System:- Admin Promotion to customers Education Sales and respective administration process control, including financial procedures As the Account Manager will be involved in all aspects of sales/tender project support, internal sales to re connect with customers, based in a modern fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales skills in a busy services environment. You will be one of the main contacts for some Huge National Key Accounts advising on projects and product services this company additionally provide this is a very challenging customer account management role. This Account Manager role is managing existing client key projects throughout the UK and maximising on business through excellent delivery of customer service and account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a business development environment. Competitive salary offered dependant on experience £27,000 - £29,000 with free parking on site. Situated in a great new office environment. If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you! Lisa FARR Associates Recruitment Specialist
Mar 11, 2026
Full time
Account Manager - UK Retailers £27,000 - £29,000 Crosshills, Bradford 9-5 Monday to Friday Hybrid one day a week after successful probationary period Office based. 21 days holiday plus banks, added holidays per every year in service up to 25 days. Pension contribution, fun days and daily office incentives. Taking a lead role and daily point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer). Working as part of a team, using your own initiative and decision making. You will be personally responsible for your allocated accounts alongside Key Account Managers. Responsibilities Product development specification, design, sampling, preparing and updating costing and development sheets Product management inventory planning and monitoring, logistics, system setup Build on and maintain excellent client relationships Work closely with Key Account Manager(s) to achieve required outcome of projects Customer management order processing and monitoring Managing and maintaining Web Order System:- Admin Promotion to customers Education Sales and respective administration process control, including financial procedures As the Account Manager will be involved in all aspects of sales/tender project support, internal sales to re connect with customers, based in a modern fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales skills in a busy services environment. You will be one of the main contacts for some Huge National Key Accounts advising on projects and product services this company additionally provide this is a very challenging customer account management role. This Account Manager role is managing existing client key projects throughout the UK and maximising on business through excellent delivery of customer service and account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a business development environment. Competitive salary offered dependant on experience £27,000 - £29,000 with free parking on site. Situated in a great new office environment. If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you! Lisa FARR Associates Recruitment Specialist
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required. Major Responsibilities • Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization • Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement. • Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting. • Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions. • With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience. • Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle. • Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors. • Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties. • Support payment processing and ensure documentation complies with IRC and donor requirements. • Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings. • Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned. KEY WORKING RELATIONSHIPS Key contacts across IRC in UK and internationally: • International Philanthropy Team • USA Philanthropy • Communications team • Policy and Advocacy team • UK Finance team • President s Office and Executive Director of IRC- UK Person Specification Skills, Knowledge and Qualifications: • Knowledge and understanding of the principles and methods of philanthropy fundraising • Experience with Salesforce database or similar CRM system (Salesforce Administrator certification a plus) • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC • Bachelor s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience • Experience in the following markets preferred UK and US • Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication • Previous experience of working with high-net-worth individuals and their support functions i.e. EA s, wealth advisors and/or private offices; • Experience of supporting a team including the implementation of high-level events; • Excellent attention to detail • Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint • Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities • HTML experience a plus, to help support website updates. • Passion for IRC s mission and demonstrable interest in fundraising.
Mar 11, 2026
Full time
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required. Major Responsibilities • Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization • Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement. • Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting. • Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions. • With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience. • Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle. • Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors. • Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties. • Support payment processing and ensure documentation complies with IRC and donor requirements. • Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings. • Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned. KEY WORKING RELATIONSHIPS Key contacts across IRC in UK and internationally: • International Philanthropy Team • USA Philanthropy • Communications team • Policy and Advocacy team • UK Finance team • President s Office and Executive Director of IRC- UK Person Specification Skills, Knowledge and Qualifications: • Knowledge and understanding of the principles and methods of philanthropy fundraising • Experience with Salesforce database or similar CRM system (Salesforce Administrator certification a plus) • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC • Bachelor s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience • Experience in the following markets preferred UK and US • Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication • Previous experience of working with high-net-worth individuals and their support functions i.e. EA s, wealth advisors and/or private offices; • Experience of supporting a team including the implementation of high-level events; • Excellent attention to detail • Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint • Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities • HTML experience a plus, to help support website updates. • Passion for IRC s mission and demonstrable interest in fundraising.
Branch Sales Manager Contract: Permanent, Fulltime Salary: Dependent on Experience Location: Croydon, Onsite A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction. Responsibilities: Branch Sales Manager Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis. Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews. Build and maintain strong relationships with councils, stakeholders, and industry partners. Drive property lead generation and council onboarding, ensuring prompt follow-up on opportunities and adherence to SLA requirements. Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards. Assess property proposals and manage risk, including rental pricing and compliance considerations. Handle escalated tenant, owner, or council concerns professionally and efficiently. Oversee budgeting, financial performance, KPI reporting, and commission calculations. Manage branch operations, including team scheduling, holidays, sickness, and overall productivity. Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes. Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC). Recruit, train, and develop a high-performing team while fostering a positive and motivated workplace culture. Conduct regular team meetings, performance reviews, and manage HR matters where required. Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines. Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries. Health & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented Efficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off Oversee Serving Notice To Quit (when Councils cancel accommodation) Carrying out Eviction Appointments and instructing bailiffs when necessary Control of non-conformances, incidents, snags, and customer complaints Completing Change Request Log for changes to the business or processes About you: Branch Sales Manager A confident leader with experience managing and motivating sales or property teams. Target-driven with a strong commercial mindset and ability to achieve branch sales goals. Excellent relationship builder with strong communication and negotiation skills. Highly organised with the ability to manage multiple priorities and maintain accurate records. Comfortable handling escalated issues and resolving challenges professionally. Knowledge of property management, housing, or compliance requirements is advantageous. Proficient in CRM systems and property management software. Proactive, resilient, and able to thrive in a fast-paced environment. Why Join?: Sales Consultant Competitive salary Uncapped commission 25 days holiday + BH Supportive, high-energy team culture Clear career growth and development opportunities On-site parking Company pension Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
Mar 11, 2026
Full time
Branch Sales Manager Contract: Permanent, Fulltime Salary: Dependent on Experience Location: Croydon, Onsite A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction. Responsibilities: Branch Sales Manager Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis. Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews. Build and maintain strong relationships with councils, stakeholders, and industry partners. Drive property lead generation and council onboarding, ensuring prompt follow-up on opportunities and adherence to SLA requirements. Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards. Assess property proposals and manage risk, including rental pricing and compliance considerations. Handle escalated tenant, owner, or council concerns professionally and efficiently. Oversee budgeting, financial performance, KPI reporting, and commission calculations. Manage branch operations, including team scheduling, holidays, sickness, and overall productivity. Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes. Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC). Recruit, train, and develop a high-performing team while fostering a positive and motivated workplace culture. Conduct regular team meetings, performance reviews, and manage HR matters where required. Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines. Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries. Health & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented Efficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off Oversee Serving Notice To Quit (when Councils cancel accommodation) Carrying out Eviction Appointments and instructing bailiffs when necessary Control of non-conformances, incidents, snags, and customer complaints Completing Change Request Log for changes to the business or processes About you: Branch Sales Manager A confident leader with experience managing and motivating sales or property teams. Target-driven with a strong commercial mindset and ability to achieve branch sales goals. Excellent relationship builder with strong communication and negotiation skills. Highly organised with the ability to manage multiple priorities and maintain accurate records. Comfortable handling escalated issues and resolving challenges professionally. Knowledge of property management, housing, or compliance requirements is advantageous. Proficient in CRM systems and property management software. Proactive, resilient, and able to thrive in a fast-paced environment. Why Join?: Sales Consultant Competitive salary Uncapped commission 25 days holiday + BH Supportive, high-energy team culture Clear career growth and development opportunities On-site parking Company pension Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
Overview Sales Progressor - Join the haart Family Location: Colchester Head Office Salary: £24,000 - £26,000 basic + OTE up to £30,000 per year Job Type: Full-Time Are you organised, proactive, and motivated by results? Do you thrive in a fast paced environment where no two days are the same? Join Spicerhaart, one of the UK's leading estate agency groups, and play a vital role in helping our clients move into their new homes with confidence. What's in It for You Basic salary: £24,000 - £26,000 per year On-target earnings: Up to £30,000 per year Dedicated training and coaching to support your professional development Clear pathways for career progression within the property industry What You'll Be Doing As a Move Manager, you'll be the vital link between buyers, sellers, and key stakeholders in the home buying journey. Your role will involve: Registering client details and keeping accurate records Managing multiple property sales at various stages of progression Chasing and coordinating with key stakeholders, including: Mortgage advisers or lenders Solicitors Buyers and vendors Surveyors Any other parties involved in the process Gathering required documents such as: Proof of ID Mortgage agreements Insurance policies Ensuring all documentation is in place and progressing sales to successful completion Maintaining regular, clear communication with all parties to ensure a smooth, timely transaction What You'll Bring to the Role We're looking for someone with: A demonstrable track record in an administrative or client-facing role Knowledge of estate agency, residential lettings, or the home buying process (preferred) A reputation for delivering excellent customer service The confidence and communication skills to liaise with people at all levels Strong organisational skills with the ability to manage multiple cases simultaneously A proactive and positive attitude with a hunger to succeed Passion for the haart brand, our values, and customer centric approach A strong desire to learn, grow, and advance your career within the property sector Are You the Right Fit? You'll excel in this role if you: Love engaging with people and understanding their needs Communicate clearly and confidently - whether over the phone, in writing, or face to face Thrive when spinning multiple plates and staying organised under pressure Take pride in doing a great job - not just for yourself, but for your team and clients Believe in your abilities and aren't afraid to show it Work well as part of a high performing, collaborative team If you're ready to take the next step in your property career and want to be part of a driven, supportive, and people focused team, apply now to become a Move Manager at Spicerhaart. The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Mar 11, 2026
Full time
Overview Sales Progressor - Join the haart Family Location: Colchester Head Office Salary: £24,000 - £26,000 basic + OTE up to £30,000 per year Job Type: Full-Time Are you organised, proactive, and motivated by results? Do you thrive in a fast paced environment where no two days are the same? Join Spicerhaart, one of the UK's leading estate agency groups, and play a vital role in helping our clients move into their new homes with confidence. What's in It for You Basic salary: £24,000 - £26,000 per year On-target earnings: Up to £30,000 per year Dedicated training and coaching to support your professional development Clear pathways for career progression within the property industry What You'll Be Doing As a Move Manager, you'll be the vital link between buyers, sellers, and key stakeholders in the home buying journey. Your role will involve: Registering client details and keeping accurate records Managing multiple property sales at various stages of progression Chasing and coordinating with key stakeholders, including: Mortgage advisers or lenders Solicitors Buyers and vendors Surveyors Any other parties involved in the process Gathering required documents such as: Proof of ID Mortgage agreements Insurance policies Ensuring all documentation is in place and progressing sales to successful completion Maintaining regular, clear communication with all parties to ensure a smooth, timely transaction What You'll Bring to the Role We're looking for someone with: A demonstrable track record in an administrative or client-facing role Knowledge of estate agency, residential lettings, or the home buying process (preferred) A reputation for delivering excellent customer service The confidence and communication skills to liaise with people at all levels Strong organisational skills with the ability to manage multiple cases simultaneously A proactive and positive attitude with a hunger to succeed Passion for the haart brand, our values, and customer centric approach A strong desire to learn, grow, and advance your career within the property sector Are You the Right Fit? You'll excel in this role if you: Love engaging with people and understanding their needs Communicate clearly and confidently - whether over the phone, in writing, or face to face Thrive when spinning multiple plates and staying organised under pressure Take pride in doing a great job - not just for yourself, but for your team and clients Believe in your abilities and aren't afraid to show it Work well as part of a high performing, collaborative team If you're ready to take the next step in your property career and want to be part of a driven, supportive, and people focused team, apply now to become a Move Manager at Spicerhaart. The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Regional Sales Manager Salary: 35K - 45K + Commission Humberside & East Yorkshire Hybrid / Field-based We're looking for an ambitious and commercially driven Regional Sales Manager to join a dynamic, entrepreneurial team. This is a newly created role where you'll take ownership of a key territory, drive new business and play a central role in building the sales team as the business continues to grow. As the Regional Sales Manager, you'll be highly hands on initially, spending time in the field developing new accounts, increasing product visibility and building strong relationships across convenience, pharmacy and salon customers. Over time, you'll also have the opportunity to help recruit, mentor and lead additional sales professionals as the territory expands. What you'll be doing as the Regional Sales Manager: Identify, develop and manage relationships with key convenience, pharmacy and salon accounts across your region Drive new business growth while increasing product penetration within existing accounts Manage the full sales cycle, from prospecting and presenting solutions through to negotiation and close Provide market insight and competitor feedback to support wider commercial strategy Play a key role in shaping the regional sales approach and helping scale the sales team over time Support the recruitment, onboarding and development of future sales hires as the business grows What we're looking for in a Regional Sales Manager: Proven experience in field sales or business development, ideally within retail, pharmacy, salon or FMCG channels A hands on sales professional who enjoys winning new business and growing accounts Natural leadership potential with the desire to coach and develop others as the team expands Strong commercial awareness with the confidence to influence and close Excellent communication, negotiation and relationship building skills Self-motivated and comfortable working autonomously in a hybrid, field based role Why this Regional Sales Manager role stands out: Newly created Regional Sales Manager position with genuine opportunity to shape the territory Clear progression into team leadership as the sales function grows Young, collaborative and ambitious team environment Hybrid working with access to the Scunthorpe office when needed Competitive salary and commission structure that rewards performance If you're a commercially driven sales professional who enjoys building territories and wants the opportunity to grow into a leadership role, this is an amazing opportunity with a forward thinking business. BH35653
Mar 11, 2026
Full time
Regional Sales Manager Salary: 35K - 45K + Commission Humberside & East Yorkshire Hybrid / Field-based We're looking for an ambitious and commercially driven Regional Sales Manager to join a dynamic, entrepreneurial team. This is a newly created role where you'll take ownership of a key territory, drive new business and play a central role in building the sales team as the business continues to grow. As the Regional Sales Manager, you'll be highly hands on initially, spending time in the field developing new accounts, increasing product visibility and building strong relationships across convenience, pharmacy and salon customers. Over time, you'll also have the opportunity to help recruit, mentor and lead additional sales professionals as the territory expands. What you'll be doing as the Regional Sales Manager: Identify, develop and manage relationships with key convenience, pharmacy and salon accounts across your region Drive new business growth while increasing product penetration within existing accounts Manage the full sales cycle, from prospecting and presenting solutions through to negotiation and close Provide market insight and competitor feedback to support wider commercial strategy Play a key role in shaping the regional sales approach and helping scale the sales team over time Support the recruitment, onboarding and development of future sales hires as the business grows What we're looking for in a Regional Sales Manager: Proven experience in field sales or business development, ideally within retail, pharmacy, salon or FMCG channels A hands on sales professional who enjoys winning new business and growing accounts Natural leadership potential with the desire to coach and develop others as the team expands Strong commercial awareness with the confidence to influence and close Excellent communication, negotiation and relationship building skills Self-motivated and comfortable working autonomously in a hybrid, field based role Why this Regional Sales Manager role stands out: Newly created Regional Sales Manager position with genuine opportunity to shape the territory Clear progression into team leadership as the sales function grows Young, collaborative and ambitious team environment Hybrid working with access to the Scunthorpe office when needed Competitive salary and commission structure that rewards performance If you're a commercially driven sales professional who enjoys building territories and wants the opportunity to grow into a leadership role, this is an amazing opportunity with a forward thinking business. BH35653
Senior Business Development Manager - Antitrust (6-Month FTC) Location: London (open to internal 6-month secondments across the network) Department: Marketing Reports to: Global Head of BD - Disputes Level: Senior Manager A leading global law firm is seeking a Senior Business Development Manager to cover its Global Antitrust practice for a six-month fixed-term contract. This high-profile role offers significant autonomy, a global remit and direct exposure to senior partners. The Antitrust team is one of the firm's flagship, cross-practice groups, comprising 120+ specialists across 24 offices worldwide. Working closely with partners and BD colleagues, this role drives strategic planning, client development, pitching, profile-raising and major global initiatives for a top-tier antitrust practice. Key Responsibilities Strategy & Practice Leadership Advance activity linked to the global client targeting programme. Coordinate partner strategy sessions, ensuring clear agendas and follow-through. Oversee onboarding and integration of lateral partners and promotions. Pitches & Proposals Lead major antitrust proposals, including cross-border and cross-practice opportunities. Profile Raising & Thought Leadership Manage submissions for leading rankings and awards (e.g., GCR 100). Partner with Media Relations to elevate the practice's external profile. Market & Client Development Work with Knowledge teams to capture trends and inform BD priorities. Ensure timely flow of client and market intelligence to partners. Communications, Events & Campaigns Drive promotion of antitrust insights and publications. Lead delivery of client events, roundtables and webinars. Act as BD lead for the global practice offsite. Assess ROI of external conferences and advise partners. Key Requirements Strong leadership, communication and stakeholder-management skills. Commercially minded with a high level of client focus. Proactive, organised and able to balance competing priorities. Able to build relationships across teams and seniority levels. Business development/marketing/CRM experience in professional services at Manager or Senior Manager level. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Mar 11, 2026
Contractor
Senior Business Development Manager - Antitrust (6-Month FTC) Location: London (open to internal 6-month secondments across the network) Department: Marketing Reports to: Global Head of BD - Disputes Level: Senior Manager A leading global law firm is seeking a Senior Business Development Manager to cover its Global Antitrust practice for a six-month fixed-term contract. This high-profile role offers significant autonomy, a global remit and direct exposure to senior partners. The Antitrust team is one of the firm's flagship, cross-practice groups, comprising 120+ specialists across 24 offices worldwide. Working closely with partners and BD colleagues, this role drives strategic planning, client development, pitching, profile-raising and major global initiatives for a top-tier antitrust practice. Key Responsibilities Strategy & Practice Leadership Advance activity linked to the global client targeting programme. Coordinate partner strategy sessions, ensuring clear agendas and follow-through. Oversee onboarding and integration of lateral partners and promotions. Pitches & Proposals Lead major antitrust proposals, including cross-border and cross-practice opportunities. Profile Raising & Thought Leadership Manage submissions for leading rankings and awards (e.g., GCR 100). Partner with Media Relations to elevate the practice's external profile. Market & Client Development Work with Knowledge teams to capture trends and inform BD priorities. Ensure timely flow of client and market intelligence to partners. Communications, Events & Campaigns Drive promotion of antitrust insights and publications. Lead delivery of client events, roundtables and webinars. Act as BD lead for the global practice offsite. Assess ROI of external conferences and advise partners. Key Requirements Strong leadership, communication and stakeholder-management skills. Commercially minded with a high level of client focus. Proactive, organised and able to balance competing priorities. Able to build relationships across teams and seniority levels. Business development/marketing/CRM experience in professional services at Manager or Senior Manager level. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
We're partnering with a well respected not-for-profit organisation based in Leyland that supports vulnerable people across the local community. The organisation delivers a mix of frontline outreach services alongside a network of retail stores, creating a varied and operationally interesting environment from a finance perspective.They are now looking to appoint a Financial Controller to lead the finance function and provide clear, practical financial leadership to the organisation. The role You'll report directly to the Chief Executive, work closely with the senior leadership team and trustees, and manage a small finance team of two Finance Assistants.The role is hands-on and broad in scope, with responsibility for ensuring the organisation's finances are well controlled, clearly reported and fit to support decision making. It's not overly corporate or process-heavy, but it does require someone who is comfortable taking ownership and bringing structure where needed. Key responsibilities include: Preparation of monthly management accounts, including commentary and variance analysis Budgeting, forecasting and cashflow management, with regular forward looking insight Full balance sheet ownership, including reconciliations and control accounts Oversight of day-to-day finance operations, including purchase ledger, sales invoicing, payroll reconciliation and payments Supporting non-finance managers to understand and use financial information Working with external accountants and auditors on year end and statutory requirements Ensuring financial controls, policies and processes are proportionate, robust and followed Acting as a trusted finance partner to the CEO and trustees Key Requirements: Fully qualified accountant (ACA / ACCA / CIMA) preferred Open to candidates stepping up into a Financial Controller role, or those stepping down into a part-time position for greater flexibility and better work/life balance A creative, out of the box thinker who can solve problems without overcomplicating things Agile approach to working, comfortable adapting priorities as the organisation evolves Ability to move at pace and respond to changing business needs Demonstrates emotional intelligence, with the ability to engage appropriately with service users and non-finance colleagues Pragmatic, collaborative working style suited to a values-led, people-focused organisation Experience using Xero would be beneficial but not essential Knowledge of Charity SORP is helpful but not essential Benefits £60,000 FTE (£48,000 for 29 hours / 4 days) Part-time role 29 hours per week Open to 4 or 5 days, depending on preference Hybrid working, typically 2-3 days in the office Pension of 6% employer / 2% employee A genuinely flexible, adult approach to working hours and workload The organisation is known for being supportive, ethical and pragmatic. There's a strong sense of trust, very little ego, and a real focus on doing the right thing rather than ticking boxes.
Mar 11, 2026
Full time
We're partnering with a well respected not-for-profit organisation based in Leyland that supports vulnerable people across the local community. The organisation delivers a mix of frontline outreach services alongside a network of retail stores, creating a varied and operationally interesting environment from a finance perspective.They are now looking to appoint a Financial Controller to lead the finance function and provide clear, practical financial leadership to the organisation. The role You'll report directly to the Chief Executive, work closely with the senior leadership team and trustees, and manage a small finance team of two Finance Assistants.The role is hands-on and broad in scope, with responsibility for ensuring the organisation's finances are well controlled, clearly reported and fit to support decision making. It's not overly corporate or process-heavy, but it does require someone who is comfortable taking ownership and bringing structure where needed. Key responsibilities include: Preparation of monthly management accounts, including commentary and variance analysis Budgeting, forecasting and cashflow management, with regular forward looking insight Full balance sheet ownership, including reconciliations and control accounts Oversight of day-to-day finance operations, including purchase ledger, sales invoicing, payroll reconciliation and payments Supporting non-finance managers to understand and use financial information Working with external accountants and auditors on year end and statutory requirements Ensuring financial controls, policies and processes are proportionate, robust and followed Acting as a trusted finance partner to the CEO and trustees Key Requirements: Fully qualified accountant (ACA / ACCA / CIMA) preferred Open to candidates stepping up into a Financial Controller role, or those stepping down into a part-time position for greater flexibility and better work/life balance A creative, out of the box thinker who can solve problems without overcomplicating things Agile approach to working, comfortable adapting priorities as the organisation evolves Ability to move at pace and respond to changing business needs Demonstrates emotional intelligence, with the ability to engage appropriately with service users and non-finance colleagues Pragmatic, collaborative working style suited to a values-led, people-focused organisation Experience using Xero would be beneficial but not essential Knowledge of Charity SORP is helpful but not essential Benefits £60,000 FTE (£48,000 for 29 hours / 4 days) Part-time role 29 hours per week Open to 4 or 5 days, depending on preference Hybrid working, typically 2-3 days in the office Pension of 6% employer / 2% employee A genuinely flexible, adult approach to working hours and workload The organisation is known for being supportive, ethical and pragmatic. There's a strong sense of trust, very little ego, and a real focus on doing the right thing rather than ticking boxes.
NATIONAL ASSOCIATION OF HEADTEACHERS
Southwark, London
Fixed term contract 12-months to cover Maternity Leave Our range of excellent benefits include 39 days holiday allowance including bank holidays in addition to 4 days Christmas closure, 21 hours wellbeing leave, wellbeing contribution, generous pension scheme and commitment to personal growth through funded learning. Applied pro-rata if working part-time This is a non-commission-based role. Job Summary Are you an experienced Sales Manager looking for a new challenge? Do you have experience in managing teams to achieve/over-achieve targets? Together with the Head of Sales & Marketing you will deliver, build and embed the annual recruitment and retention strategy that drives growth and retain members ensuring targets are met across NAHT's product portfolio to new and existing members. Your role will ensure the mix of products sold, at minimum, meet the annual income budgets at an agreed cost. You will be responsible for maximizing our small sales team's potential by leading from the front and developing the team through developmental coaching, building capability to deliver sales and retention both face to face and over the phone. You will also engage with non-sales colleagues to support sales as appropriate. Person Specification We are looking for an enthusiastic individual who has demonstratable experience of either working in house or field-based sales and has managed a team of people to deliver sales and/or retention targets. Excellent communication skills with the ability to manage, coach, influence and liaise with internal and external stakeholders, as well as strong planning and organising skills and excellent attention to detail are essential attributes for the role. About us NAHT represents more than 38,000 school leaders in early years, primary, secondary/post primary and special schools, making us the largest association for school leaders in the UK. Our members consist of all categories of school leaders. We provide representation, advice and training for school leaders in England, Wales and Northern Ireland. We use our voice at the highest levels of government to influence policy for the benefit of leaders and learners everywhere. NAHT is an equal opportunities employer. We're committed to promoting an inclusive and supportive culture that celebrates diversity and attracts, retains and develops our people through living our values of People First, Be Bold, Go Further and In it Together. We have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you need any adjustments to the recruitment process, at either application or interview, please contact us via the button below. The closing date for receipt of applications is Thursday 19 th March 2026 First interview - Monday 23 rd March 2026 (via Microsoft Teams) Second interview - Friday 27 th March 2026 (in person, at our offices in London Bridge) Applications from agencies will not be accepted
Mar 11, 2026
Full time
Fixed term contract 12-months to cover Maternity Leave Our range of excellent benefits include 39 days holiday allowance including bank holidays in addition to 4 days Christmas closure, 21 hours wellbeing leave, wellbeing contribution, generous pension scheme and commitment to personal growth through funded learning. Applied pro-rata if working part-time This is a non-commission-based role. Job Summary Are you an experienced Sales Manager looking for a new challenge? Do you have experience in managing teams to achieve/over-achieve targets? Together with the Head of Sales & Marketing you will deliver, build and embed the annual recruitment and retention strategy that drives growth and retain members ensuring targets are met across NAHT's product portfolio to new and existing members. Your role will ensure the mix of products sold, at minimum, meet the annual income budgets at an agreed cost. You will be responsible for maximizing our small sales team's potential by leading from the front and developing the team through developmental coaching, building capability to deliver sales and retention both face to face and over the phone. You will also engage with non-sales colleagues to support sales as appropriate. Person Specification We are looking for an enthusiastic individual who has demonstratable experience of either working in house or field-based sales and has managed a team of people to deliver sales and/or retention targets. Excellent communication skills with the ability to manage, coach, influence and liaise with internal and external stakeholders, as well as strong planning and organising skills and excellent attention to detail are essential attributes for the role. About us NAHT represents more than 38,000 school leaders in early years, primary, secondary/post primary and special schools, making us the largest association for school leaders in the UK. Our members consist of all categories of school leaders. We provide representation, advice and training for school leaders in England, Wales and Northern Ireland. We use our voice at the highest levels of government to influence policy for the benefit of leaders and learners everywhere. NAHT is an equal opportunities employer. We're committed to promoting an inclusive and supportive culture that celebrates diversity and attracts, retains and develops our people through living our values of People First, Be Bold, Go Further and In it Together. We have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you need any adjustments to the recruitment process, at either application or interview, please contact us via the button below. The closing date for receipt of applications is Thursday 19 th March 2026 First interview - Monday 23 rd March 2026 (via Microsoft Teams) Second interview - Friday 27 th March 2026 (in person, at our offices in London Bridge) Applications from agencies will not be accepted
Get Staffed Online Recruitment Limited
Ipswich, Suffolk
Sales Executive Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role Our client is looking for a talented and driven individual to contribute to their continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What They re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Our Client: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.
Mar 11, 2026
Full time
Sales Executive Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role Our client is looking for a talented and driven individual to contribute to their continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What They re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Our Client: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.
Title: Head of Events and Communications Accountable to: Executive Director Salary: £50,000 - £55,000 (dependent on experience) Direct Reports: Events officer, Marketing and Stakeholder Manager Contract type: Fixed term, maternity cover. Starting ASAP and for between 9-12 months. Application process: Apply by sending a CV and cover letter to Belinda Eaton by an email via the button below by midnight, UK time, on 22 March. First round interviews (online): 7 April. Face-to-face interviews: 14 & 15 April. Scope of the Role The Head of Events and Communications is a senior role within a highly regarded organisation, working with a focused and motivated team. The Head of Events and Communications is responsible for overseeing the marketing, communications, branding and events of the Institute of Masters of Wine. This involves working with a diverse group of global stakeholders including Members, students, Supporters and other sponsors, press, and industry partners. In addition to overseeing the IMW's global programme of events and trips, this role will be responsible for organising the IMW's 11th International Symposium which will take place in Adelaide in April 2027. The programme will be comprised of a series of inspiring talks, debates and tastings. With 500 delegates expected from 50 countries the symposium is a pinnacle of the wine calendar bringing together leading decision makers, influencers and thought leaders from the international trade, Masters of Wine, Masters of Wine students, presenters, sponsors and media. Key responsibilities: Team - Lead a high performing Marketing and Events team. Symposium - Project manage the end-to-end delivery of the IMW's 11th International Symposium. Marketing and Communications - Working closely with the Events officer and Marketing and Stakeholder Manager to oversee all internal and external communications and marketing strategy. Brand - Ensure that a consistent brand image is maintained throughout all aspects of the Institute's activities. Digital - Oversee all the Institute's content and activities in the digital space. Media relations - Act as the main conduit between the organisation and all key internal and external audiences including the media and PR world. Events and trips - Oversee the IMW's global programme of events and trips, and leverage them for PR. Recruitment of students - Working closely with the Head of Study Programme and Marketing and Stakeholder Manager to drive the recruitment process for candidates globally. 11th International Symposium: End-to-end operational oversight of the event. Develop and deliver against a comprehensive project plan covering the operational activities needed to successfully execute the event (pre-event planning, event week and post-event). Alongside the Head of Finance and Resources develop and maintain the event budget including expenses related to the event, ensuring that all costs are tracked and reported in a timely and accurate manner Development and implementation of risk management plan. Oversight of symposium staff and key liaison between external planning groups and suppliers. Oversight of all event contracts and deliverables. Oversight of venue management and key supplier bookings. Development of wine logistics processes for the event. Including receival/delivery of all wine to Adelaide and sorting and handling of wine processes for event week. Oversight of event branding. Oversight of all event communications and press arrangements in collaboration with the Marketing and Stakeholder Manager. Post-event evaluation and reporting. Person specification: Experience in delivering large-scale conferences / events. Experience in overseeing brand, communication and marketing strategy. Excellent organisation skills, including experience in managing complex projects. Strong stakeholder management skills and experience working with a diverse range of stakeholders of different seniority levels. Experienced communicator, demonstrative experience across all key marketing channels. A problem solver, who works well under pressure. Line management experience and of working across different teams and environments. Experience managing a large budget. A keen interest in wine is desirable.
Mar 11, 2026
Seasonal
Title: Head of Events and Communications Accountable to: Executive Director Salary: £50,000 - £55,000 (dependent on experience) Direct Reports: Events officer, Marketing and Stakeholder Manager Contract type: Fixed term, maternity cover. Starting ASAP and for between 9-12 months. Application process: Apply by sending a CV and cover letter to Belinda Eaton by an email via the button below by midnight, UK time, on 22 March. First round interviews (online): 7 April. Face-to-face interviews: 14 & 15 April. Scope of the Role The Head of Events and Communications is a senior role within a highly regarded organisation, working with a focused and motivated team. The Head of Events and Communications is responsible for overseeing the marketing, communications, branding and events of the Institute of Masters of Wine. This involves working with a diverse group of global stakeholders including Members, students, Supporters and other sponsors, press, and industry partners. In addition to overseeing the IMW's global programme of events and trips, this role will be responsible for organising the IMW's 11th International Symposium which will take place in Adelaide in April 2027. The programme will be comprised of a series of inspiring talks, debates and tastings. With 500 delegates expected from 50 countries the symposium is a pinnacle of the wine calendar bringing together leading decision makers, influencers and thought leaders from the international trade, Masters of Wine, Masters of Wine students, presenters, sponsors and media. Key responsibilities: Team - Lead a high performing Marketing and Events team. Symposium - Project manage the end-to-end delivery of the IMW's 11th International Symposium. Marketing and Communications - Working closely with the Events officer and Marketing and Stakeholder Manager to oversee all internal and external communications and marketing strategy. Brand - Ensure that a consistent brand image is maintained throughout all aspects of the Institute's activities. Digital - Oversee all the Institute's content and activities in the digital space. Media relations - Act as the main conduit between the organisation and all key internal and external audiences including the media and PR world. Events and trips - Oversee the IMW's global programme of events and trips, and leverage them for PR. Recruitment of students - Working closely with the Head of Study Programme and Marketing and Stakeholder Manager to drive the recruitment process for candidates globally. 11th International Symposium: End-to-end operational oversight of the event. Develop and deliver against a comprehensive project plan covering the operational activities needed to successfully execute the event (pre-event planning, event week and post-event). Alongside the Head of Finance and Resources develop and maintain the event budget including expenses related to the event, ensuring that all costs are tracked and reported in a timely and accurate manner Development and implementation of risk management plan. Oversight of symposium staff and key liaison between external planning groups and suppliers. Oversight of all event contracts and deliverables. Oversight of venue management and key supplier bookings. Development of wine logistics processes for the event. Including receival/delivery of all wine to Adelaide and sorting and handling of wine processes for event week. Oversight of event branding. Oversight of all event communications and press arrangements in collaboration with the Marketing and Stakeholder Manager. Post-event evaluation and reporting. Person specification: Experience in delivering large-scale conferences / events. Experience in overseeing brand, communication and marketing strategy. Excellent organisation skills, including experience in managing complex projects. Strong stakeholder management skills and experience working with a diverse range of stakeholders of different seniority levels. Experienced communicator, demonstrative experience across all key marketing channels. A problem solver, who works well under pressure. Line management experience and of working across different teams and environments. Experience managing a large budget. A keen interest in wine is desirable.
