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British Airways
Product Manager
British Airways Hounslow, London
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Product Manager You'll be part of our Operations directorate, a critical area of the airline responsible for keeping British Airways running safely, smoothly and efficiently every day. Working at the heart of our operation, you'll own the development and delivery of technology products that support frontline operational teams across the business. Your work will directly influence how we plan, operate and optimise our airline - helping us deliver for our customers, colleagues and partners at scale. What you'll do: Own a portfolio of technology products and streams of work within your domain Define, implement and manage product strategy, vision and backlog aligned to operational priorities Lead integrated product and project teams, acting as the voice of the customer and aligning stakeholders to clear outcomes Deliver multiple programmes simultaneously, overseeing both delivery and ongoing product development Prioritise and define user stories to streamline execution of operational priorities Lead discovery through feasibility analysis, proof-of-concepts and collaboration with architects and data specialists Work closely with internal and external partners, including technology suppliers and operational teams, to develop scalable solutions Establish and maintain efficient processes to manage product performance and delivery Facilitate strategy, vision and programme increment workshops and collaborative sessions Embed a data-led approach to optimisation, performance analytics and decision-making Maintain product standards, governance and accurate product data Partner with operational users to ensure new digital solutions are fully embedded and deliver real value Support people change approaches and adapt processes as required Stay informed on market trends and evolving customer and operational needs What you'll bring to British Airways: A delivery- and outcomes-focused mindset with a strong sense of ownership The ability to translate strategy into clear roadmaps and tangible results Confident, clear communication with the ability to influence and build trust Strong analytical and data-driven decision-making skills Excellent collaboration, relationship-building and leadership capabilities The ability to manage multiple priorities in a fast-paced operational environment A proactive, resilient and adaptable approach, comfortable navigating ambiguity A positive, can-do attitude and a commitment to role-modelling BA behaviours Operational knowledge of the baggage & loading product area would be desirable Your experience: Proven experience in product management and delivery within digital or technology environments Strong understanding of airline operations and operational technology Experience working in agile delivery environments using tools such as Jira and Confluence Demonstrated ability to prioritise, deliver independently and manage competing demands Degree-level qualification in Computer Science, Engineering, Mathematics, Sciences or equivalent Experience gained in a top-tier consultancy, product-led organisation or start-up environment (or equivalent) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA
Feb 05, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Product Manager You'll be part of our Operations directorate, a critical area of the airline responsible for keeping British Airways running safely, smoothly and efficiently every day. Working at the heart of our operation, you'll own the development and delivery of technology products that support frontline operational teams across the business. Your work will directly influence how we plan, operate and optimise our airline - helping us deliver for our customers, colleagues and partners at scale. What you'll do: Own a portfolio of technology products and streams of work within your domain Define, implement and manage product strategy, vision and backlog aligned to operational priorities Lead integrated product and project teams, acting as the voice of the customer and aligning stakeholders to clear outcomes Deliver multiple programmes simultaneously, overseeing both delivery and ongoing product development Prioritise and define user stories to streamline execution of operational priorities Lead discovery through feasibility analysis, proof-of-concepts and collaboration with architects and data specialists Work closely with internal and external partners, including technology suppliers and operational teams, to develop scalable solutions Establish and maintain efficient processes to manage product performance and delivery Facilitate strategy, vision and programme increment workshops and collaborative sessions Embed a data-led approach to optimisation, performance analytics and decision-making Maintain product standards, governance and accurate product data Partner with operational users to ensure new digital solutions are fully embedded and deliver real value Support people change approaches and adapt processes as required Stay informed on market trends and evolving customer and operational needs What you'll bring to British Airways: A delivery- and outcomes-focused mindset with a strong sense of ownership The ability to translate strategy into clear roadmaps and tangible results Confident, clear communication with the ability to influence and build trust Strong analytical and data-driven decision-making skills Excellent collaboration, relationship-building and leadership capabilities The ability to manage multiple priorities in a fast-paced operational environment A proactive, resilient and adaptable approach, comfortable navigating ambiguity A positive, can-do attitude and a commitment to role-modelling BA behaviours Operational knowledge of the baggage & loading product area would be desirable Your experience: Proven experience in product management and delivery within digital or technology environments Strong understanding of airline operations and operational technology Experience working in agile delivery environments using tools such as Jira and Confluence Demonstrated ability to prioritise, deliver independently and manage competing demands Degree-level qualification in Computer Science, Engineering, Mathematics, Sciences or equivalent Experience gained in a top-tier consultancy, product-led organisation or start-up environment (or equivalent) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA
Starling Bank
Customer Engagement Manager
Starling Bank
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Customer Engagement Lead in the Customer Engagement Team you will play a key role in helping create communication experiences that foster customer loyalty and increase product awareness and adoption. What you'll be doing You will be responsible for developing and delivering compelling communications across a channel mix that includes email, mobile notifications and in-app messaging. Working autonomously you'll be hands on briefing, designing, building, executing and analysing campaigns. You'll take the lead on communications supporting large-scale campaigns driven by product and marketing initiatives. You will also be instrumental in spearheading the development of our automated customer journeys. Whether it's early life, retention or re-engagement, your expertise will be required to meticulously analyse customer behavioral data, identifying opportunities to integrate communication flows that yield measurable outcomes and significant business value. We welcome a test-and-learn curious mindset, you should always be on the lookout for how we can improve our communications through tech and industry innovation, or through new ways to effectively communicate with our customers. We are a regulated bank and with that comes great responsibility. You must have a strong eye for detail and an understanding of processes that need to be followed. That being said, we don't want to feel like 'any other bank', we want everything we put in front of customers to feel relevant, timely and help them be good with money. We're looking for someone who is comfortable working at pace and in an agile environment, and able to adapt to business priorities and the rate of product development. Requirements Minimum of 3-4 years of experience in customer engagement and marketing automation, with a proven track record of success in developing and implementing related strategies Strong technical knowledge of analysis and segmentation Experience of using data visualisation and reporting tools to drive insights In depth understanding of customer engagement platforms and technology Strong collaboration skills with data, engineering, product, and compliance teams An eye for detail Previous experience within financial services or a regulated environment would be beneficial Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 05, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Customer Engagement Lead in the Customer Engagement Team you will play a key role in helping create communication experiences that foster customer loyalty and increase product awareness and adoption. What you'll be doing You will be responsible for developing and delivering compelling communications across a channel mix that includes email, mobile notifications and in-app messaging. Working autonomously you'll be hands on briefing, designing, building, executing and analysing campaigns. You'll take the lead on communications supporting large-scale campaigns driven by product and marketing initiatives. You will also be instrumental in spearheading the development of our automated customer journeys. Whether it's early life, retention or re-engagement, your expertise will be required to meticulously analyse customer behavioral data, identifying opportunities to integrate communication flows that yield measurable outcomes and significant business value. We welcome a test-and-learn curious mindset, you should always be on the lookout for how we can improve our communications through tech and industry innovation, or through new ways to effectively communicate with our customers. We are a regulated bank and with that comes great responsibility. You must have a strong eye for detail and an understanding of processes that need to be followed. That being said, we don't want to feel like 'any other bank', we want everything we put in front of customers to feel relevant, timely and help them be good with money. We're looking for someone who is comfortable working at pace and in an agile environment, and able to adapt to business priorities and the rate of product development. Requirements Minimum of 3-4 years of experience in customer engagement and marketing automation, with a proven track record of success in developing and implementing related strategies Strong technical knowledge of analysis and segmentation Experience of using data visualisation and reporting tools to drive insights In depth understanding of customer engagement platforms and technology Strong collaboration skills with data, engineering, product, and compliance teams An eye for detail Previous experience within financial services or a regulated environment would be beneficial Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Customer Success Manager, German Speaking
Smart Communications group
Job Details: Customer Success Manager, German Speaking Vacancy Name: Customer Success Manager, German Speaking Employment Type: Permanent Location: UK - Remote Customer Success Manager - UK based (German Speaking) Summary As a Customer Success Manager at Smart Communications, you will act as a trusted strategic advisor, building and maintaining strong relationships with enterprise clients to drive long term success. Your primary goal will be to foster customer retention and growth, maximise ROI, and encourage advocacy through effective engagement strategies. The ideal candidate will possess a blend of strategic vision and tactical execution, leveraging a deep understanding of client needs to promote product adoption, reduce risks, and identify opportunities for continuous improvement. You will play a critical role in enhancing renewal predictability, boosting gross retention, and optimising utilisation. Your efforts will contribute to shaping a customer focused engagement model that delivers measurable business outcomes and lasting impact. About Smart Communications Smart Communications is the trusted choice for regulated enterprises looking to modernise complex processes and connect with customers in the moments that matter most. Our Conversation Cloud platform powers frictionless, compliant, digital first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide-including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp-rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre built connectors, Smart Communications' cloud native platform integrates effortlessly with the world's most trusted enterprise systems including Salesforce, Guidewire, Duck Creek, OneSpan, and Pega, enabling more than 60 billion mission critical customer conversations globally, and driving faster time to value. Who are you? You are a dedicated customer advocate with a strong passion for delivering exceptional experiences. You excel in balancing multiple priorities, skillfully forecasting renewals, and anticipating your customers' future needs. Your relationship management expertise enables you to proactively address customer challenges and elevate concerns when necessary, while ensuring a seamless, best in class experience. Your ability to nurture and strengthen customer partnerships makes you an invaluable asset to our team, driving long term success and customer satisfaction. The responsibilities of the role include: Cultivate and sustain strong relationships with assigned enterprise customers to drive satisfaction, loyalty, and retention. Own renewal processes, ensuring effective forecasting and proactive strategies to retain and expand customer accounts. Monitor and report on the health of customer relationships, identifying risk factors and addressing concerns to ensure long term success. Develop and implement strategies to increase Smart Communications' presence within existing accounts, identifying opportunities for growth. Advocate for product adoption, driving the usage of key features and promoting best practices to maximise customer value. Maintain up to date knowledge of product features and relevant use cases to provide informed and effective customer support. Proactively manage at risk customers, offering regular updates and escalating issues when needed to mitigate potential churn. Navigate complex, ambiguous situations independently, prioritising tasks and executing effectively in a fast paced, dynamic environment. Build strong executive and technical relationships by understanding customers' business challenges and aligning solutions with their goals. Collaborate seamlessly with internal teams, contributing to a high performance, growth oriented culture. Take ownership of projects with minimal supervision, deliver results and drive impactful outcomes across complex initiatives. Demonstrated ability to influence enterprise level customers and executive stakeholders, fostering trust and alignment to drive business results. PERFORMANCE INDICATORS Customer renewal rates and logo retention Renewal forecasting and opportunity management Product adoption and utilisation Proactive customer engagement including Success Plans and delivering Business Reviews What we're looking for: Must have skills/experience: 3+ years of experience as a Customer Success Manager (CSM) or in a similar role, ideally within a Cloud/SaaS environment. Proven success in cultivating strong customer relationships, with a deep understanding of retention strategies and revenue growth. Demonstrated ability to influence enterprise customers and executive stakeholders, fostering strong relationships that drive business outcomes. Exceptional presentation skills, with the ability to effectively engage and communicate with stakeholders at all levels within an organisation. Strong verbal and written communication skills, both in English and German, capable of clearly conveying ideas and influencing key decision makers. Excellent interpersonal abilities, with the confidence to advocate for customers and influence stakeholders effectively. Familiarity with the CCM (Customer Communications Management) industry, particularly within core verticals such as Insurance, Healthcare, and Financial Services. Proficient in Salesforce, BI tools, and the full suite of MS Office products. Track record of consistently meeting or exceeding quarterly and annual renewal and customer satisfaction metrics. Core Competencies: Analytical Skills: Proven ability to analyse complex situations, quickly identifying critical issues and providing innovative, actionable insights that drive impactful decisions. Organisational Skills: Exceptional at time management, with a talent for prioritising tasks effectively while thinking creatively to plan for future needs and opportunities. Planning and Execution: Skilled in monitoring progress, thinking outside the box to overcome challenges, and taking decisive action to meet deadlines and achieve goals. Proactive Approach: Leverages both intuition and data to anticipate emerging situations, responding swiftly with creative solutions to ensure success. Collaboration: Strong ability to build trust and foster teamwork across departments, encouraging diverse perspectives and innovative solutions to drive shared success. Technical Proficiency: Deep product knowledge and understanding of customer use cases, enabling creative problem solving and the delivery of customised solutions that go beyond conventional approaches. Adaptability: Able to maintain consistent performance under uncertainty and pressure, using out of the box thinking to pivot when necessary and sustain high standards. Effective Communication: Skilled in adapting communication styles to positively influence stakeholders, employing creative strategies to facilitate agreement among diverse interests and perspectives. Candidates should be prepared to travel to customer sites approximately 20% of the time. We look for the following SMART values in everyone we hire at Smart Communications: S Peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M Make a Difference - We focus on the things that matter and prioritise the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A Gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R Results Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and a Cycle2Work scheme, as well as 25 days' holiday allowance. Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role is remote. So, if we interest you, please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based . click apply for full job details
Feb 05, 2026
Full time
Job Details: Customer Success Manager, German Speaking Vacancy Name: Customer Success Manager, German Speaking Employment Type: Permanent Location: UK - Remote Customer Success Manager - UK based (German Speaking) Summary As a Customer Success Manager at Smart Communications, you will act as a trusted strategic advisor, building and maintaining strong relationships with enterprise clients to drive long term success. Your primary goal will be to foster customer retention and growth, maximise ROI, and encourage advocacy through effective engagement strategies. The ideal candidate will possess a blend of strategic vision and tactical execution, leveraging a deep understanding of client needs to promote product adoption, reduce risks, and identify opportunities for continuous improvement. You will play a critical role in enhancing renewal predictability, boosting gross retention, and optimising utilisation. Your efforts will contribute to shaping a customer focused engagement model that delivers measurable business outcomes and lasting impact. About Smart Communications Smart Communications is the trusted choice for regulated enterprises looking to modernise complex processes and connect with customers in the moments that matter most. Our Conversation Cloud platform powers frictionless, compliant, digital first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide-including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp-rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre built connectors, Smart Communications' cloud native platform integrates effortlessly with the world's most trusted enterprise systems including Salesforce, Guidewire, Duck Creek, OneSpan, and Pega, enabling more than 60 billion mission critical customer conversations globally, and driving faster time to value. Who are you? You are a dedicated customer advocate with a strong passion for delivering exceptional experiences. You excel in balancing multiple priorities, skillfully forecasting renewals, and anticipating your customers' future needs. Your relationship management expertise enables you to proactively address customer challenges and elevate concerns when necessary, while ensuring a seamless, best in class experience. Your ability to nurture and strengthen customer partnerships makes you an invaluable asset to our team, driving long term success and customer satisfaction. The responsibilities of the role include: Cultivate and sustain strong relationships with assigned enterprise customers to drive satisfaction, loyalty, and retention. Own renewal processes, ensuring effective forecasting and proactive strategies to retain and expand customer accounts. Monitor and report on the health of customer relationships, identifying risk factors and addressing concerns to ensure long term success. Develop and implement strategies to increase Smart Communications' presence within existing accounts, identifying opportunities for growth. Advocate for product adoption, driving the usage of key features and promoting best practices to maximise customer value. Maintain up to date knowledge of product features and relevant use cases to provide informed and effective customer support. Proactively manage at risk customers, offering regular updates and escalating issues when needed to mitigate potential churn. Navigate complex, ambiguous situations independently, prioritising tasks and executing effectively in a fast paced, dynamic environment. Build strong executive and technical relationships by understanding customers' business challenges and aligning solutions with their goals. Collaborate seamlessly with internal teams, contributing to a high performance, growth oriented culture. Take ownership of projects with minimal supervision, deliver results and drive impactful outcomes across complex initiatives. Demonstrated ability to influence enterprise level customers and executive stakeholders, fostering trust and alignment to drive business results. PERFORMANCE INDICATORS Customer renewal rates and logo retention Renewal forecasting and opportunity management Product adoption and utilisation Proactive customer engagement including Success Plans and delivering Business Reviews What we're looking for: Must have skills/experience: 3+ years of experience as a Customer Success Manager (CSM) or in a similar role, ideally within a Cloud/SaaS environment. Proven success in cultivating strong customer relationships, with a deep understanding of retention strategies and revenue growth. Demonstrated ability to influence enterprise customers and executive stakeholders, fostering strong relationships that drive business outcomes. Exceptional presentation skills, with the ability to effectively engage and communicate with stakeholders at all levels within an organisation. Strong verbal and written communication skills, both in English and German, capable of clearly conveying ideas and influencing key decision makers. Excellent interpersonal abilities, with the confidence to advocate for customers and influence stakeholders effectively. Familiarity with the CCM (Customer Communications Management) industry, particularly within core verticals such as Insurance, Healthcare, and Financial Services. Proficient in Salesforce, BI tools, and the full suite of MS Office products. Track record of consistently meeting or exceeding quarterly and annual renewal and customer satisfaction metrics. Core Competencies: Analytical Skills: Proven ability to analyse complex situations, quickly identifying critical issues and providing innovative, actionable insights that drive impactful decisions. Organisational Skills: Exceptional at time management, with a talent for prioritising tasks effectively while thinking creatively to plan for future needs and opportunities. Planning and Execution: Skilled in monitoring progress, thinking outside the box to overcome challenges, and taking decisive action to meet deadlines and achieve goals. Proactive Approach: Leverages both intuition and data to anticipate emerging situations, responding swiftly with creative solutions to ensure success. Collaboration: Strong ability to build trust and foster teamwork across departments, encouraging diverse perspectives and innovative solutions to drive shared success. Technical Proficiency: Deep product knowledge and understanding of customer use cases, enabling creative problem solving and the delivery of customised solutions that go beyond conventional approaches. Adaptability: Able to maintain consistent performance under uncertainty and pressure, using out of the box thinking to pivot when necessary and sustain high standards. Effective Communication: Skilled in adapting communication styles to positively influence stakeholders, employing creative strategies to facilitate agreement among diverse interests and perspectives. Candidates should be prepared to travel to customer sites approximately 20% of the time. We look for the following SMART values in everyone we hire at Smart Communications: S Peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M Make a Difference - We focus on the things that matter and prioritise the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A Gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R Results Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and a Cycle2Work scheme, as well as 25 days' holiday allowance. Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role is remote. So, if we interest you, please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based . click apply for full job details
Starling Bank
Incident Manager
Starling Bank Cardiff, South Glamorgan
Description At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. This advert will close on Friday, 6th February at 5pm. The Opportunity This role sits within the 1LoD Risk and Control Team, acting as a bridge between Engineering, Product, and Operations. You will drive the Incident Management function by; Orchestrating the response to complex incidents across a cloud-native banking platform, with a specific focus on Payments infrastructure (e.g., Faster Payments, Card Processing) to ensure minimal disruption to customer money movement, with a particular focus on Major Incident Management. Leading coordination within an Agile/DevOps environment, balancing rapid resolution with the high-rigor risk controls required of a regulated bank. Serving as a 1LoD Risk Partner, providing the 'translation layer' between technical microservice failures and their impact on Conduct Risk, Consumer Duty, and operational stability. Leading the Post-Incident Review (PIR) process to identify systemic control gaps, ensuring all resulting remediation actions are clearly defined, assigned, and tracked through to completion to meet risk and regulatory standards. Key Accountabilities Include: Enabling the Incident Command (IC) structure by providing the framework and real-time guidance that allows business and technical owners to lead their own incidents from identification through to resolution. Governing the "Golden Source" of incident data, providing robust 1LoD challenge to technical and financial impact assessments to ensure the audit trail is accurate and regulatory-compliant. Providing expert "Flight Control" during major incidents, specifically for Payments and Tech disruptions, ensuring the business owners are considering regulatory obligations and customer impact (Consumer Duty) during recovery. Synthesising incident data into high-impact Executive MI; providing a consolidated view of the Bank's risk profile by mapping technical failures to their impact on Payment Scheme compliance, Consumer Duty, and operational resilience targets. Partnering with Risk and Control owners to provide support and challenge on key decisions, ensuring accountability and the clear articulation of their risk profiles. Orchestrating the post-incident governance loop, ensuring that while the business owns the incident, the resulting remediation actions are recorded, evidenced, and tracked to closure. Requirements Regulatory Experience: An inquisitive, analytical professional with a foundational understanding of cloud-native banking including microservices, APIs, and AWS/GCP, complemented by experience in physical, cyber, and operational incident management, as well as supporting Business Continuity Planning and resilience frameworks. The ability to act as a "translation layer" in high-stress situations, taking complex microservice or payment failures and distilling them into clear, concise impact statements for Executive stakeholders. Ability to build strong relationships across Engineering and Operations. You act as a "critical friend," providing real-time guidance during incidents to ensure business owners consider regulatory obligations and customer impact (Consumer Duty) without slowing down restoration. A proactive approach to risk oversight; you are comfortable challenging the status quo and initial technical assumptions to ensure that incident data is accurate, auditable, and stands up to regulatory scrutiny. A 'can-do' attitude with the ability to take ownership of the governance loop, seeing things through from the initial "Flight Control" of a live incident to the final evidence collection for remediation actions. Skills: Working knowledge of the UK and International Payments landscape (e.g., Faster Payments, BACS, SEPA), including a conceptual understanding of the transaction lifecycle and scheme-specific requirements. Experience managing high-severity incidents that necessitate external notification (e.g., FCA/PRA), including drafting regulatory reports and managing follow-up inquiries. Hands-on experience with incident platforms (e.g., incident.io, PagerDuty, or Opsgenie) and a baseline understanding of how to use monitoring suites (e.g., Datadog, Grafana) to independently verify recovery progress. Proficiency in data tools (e.g., Google Sheets/Excel, Looker) to perform trend analysis and synthesise incident activity into high-impact Executive MI. Proven experience using GRC (Governance, Risk, and Compliance) or Audit tracking tools to ensure post-incident actions are recorded, evidenced, and tracked to closure with 1LoD rigor. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 05, 2026
Full time
Description At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. This advert will close on Friday, 6th February at 5pm. The Opportunity This role sits within the 1LoD Risk and Control Team, acting as a bridge between Engineering, Product, and Operations. You will drive the Incident Management function by; Orchestrating the response to complex incidents across a cloud-native banking platform, with a specific focus on Payments infrastructure (e.g., Faster Payments, Card Processing) to ensure minimal disruption to customer money movement, with a particular focus on Major Incident Management. Leading coordination within an Agile/DevOps environment, balancing rapid resolution with the high-rigor risk controls required of a regulated bank. Serving as a 1LoD Risk Partner, providing the 'translation layer' between technical microservice failures and their impact on Conduct Risk, Consumer Duty, and operational stability. Leading the Post-Incident Review (PIR) process to identify systemic control gaps, ensuring all resulting remediation actions are clearly defined, assigned, and tracked through to completion to meet risk and regulatory standards. Key Accountabilities Include: Enabling the Incident Command (IC) structure by providing the framework and real-time guidance that allows business and technical owners to lead their own incidents from identification through to resolution. Governing the "Golden Source" of incident data, providing robust 1LoD challenge to technical and financial impact assessments to ensure the audit trail is accurate and regulatory-compliant. Providing expert "Flight Control" during major incidents, specifically for Payments and Tech disruptions, ensuring the business owners are considering regulatory obligations and customer impact (Consumer Duty) during recovery. Synthesising incident data into high-impact Executive MI; providing a consolidated view of the Bank's risk profile by mapping technical failures to their impact on Payment Scheme compliance, Consumer Duty, and operational resilience targets. Partnering with Risk and Control owners to provide support and challenge on key decisions, ensuring accountability and the clear articulation of their risk profiles. Orchestrating the post-incident governance loop, ensuring that while the business owns the incident, the resulting remediation actions are recorded, evidenced, and tracked to closure. Requirements Regulatory Experience: An inquisitive, analytical professional with a foundational understanding of cloud-native banking including microservices, APIs, and AWS/GCP, complemented by experience in physical, cyber, and operational incident management, as well as supporting Business Continuity Planning and resilience frameworks. The ability to act as a "translation layer" in high-stress situations, taking complex microservice or payment failures and distilling them into clear, concise impact statements for Executive stakeholders. Ability to build strong relationships across Engineering and Operations. You act as a "critical friend," providing real-time guidance during incidents to ensure business owners consider regulatory obligations and customer impact (Consumer Duty) without slowing down restoration. A proactive approach to risk oversight; you are comfortable challenging the status quo and initial technical assumptions to ensure that incident data is accurate, auditable, and stands up to regulatory scrutiny. A 'can-do' attitude with the ability to take ownership of the governance loop, seeing things through from the initial "Flight Control" of a live incident to the final evidence collection for remediation actions. Skills: Working knowledge of the UK and International Payments landscape (e.g., Faster Payments, BACS, SEPA), including a conceptual understanding of the transaction lifecycle and scheme-specific requirements. Experience managing high-severity incidents that necessitate external notification (e.g., FCA/PRA), including drafting regulatory reports and managing follow-up inquiries. Hands-on experience with incident platforms (e.g., incident.io, PagerDuty, or Opsgenie) and a baseline understanding of how to use monitoring suites (e.g., Datadog, Grafana) to independently verify recovery progress. Proficiency in data tools (e.g., Google Sheets/Excel, Looker) to perform trend analysis and synthesise incident activity into high-impact Executive MI. Proven experience using GRC (Governance, Risk, and Compliance) or Audit tracking tools to ensure post-incident actions are recorded, evidenced, and tracked to closure with 1LoD rigor. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Blue Light Card
Senior Product Manager
Blue Light Card
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for a Senior Product Manager to join our growing Product team at Blue Light Card. This is a newly created role, reflecting the continued growth and expansion of our product function. You'll report into the Product Director and be responsible for running day-to-day product operations, supporting teams, and ensuring end-to-end product delivery. You'll need to be comfortable being hands on as well as being strategic. You'll be in the detail, working with teams to navigate incidents, prioritise effectively, and ensure progress. You'll collaborate with engineering, data, and design teams, creating an environment where ideas can be tested and refined, ensuring scalable and meaningful improvements. We're looking for someone who thrives in a high growth environment, can balance multiple priorities, and understands how to deliver impact efficiently. What You'll Do Take full ownership of E2E delivery, from gathering insights to launching and refining features Be actively involved in the day-to-day execution, supporting teams and removing obstacles to keep momentum Understand and align business goals with real customer needs, ensuring work is focused and purposeful Work closely with the Product Director to shape and evolve the product strategy for your area Use tools like Amplitude and Jira to manage priorities, track progress, and ensure transparency across teams Apply an evidence-based approach, using data, UX research, and feedback to guide product choices Work iteratively in an agile environment, ensuring we learn and improve at every stage Collaborate across teams, fostering a culture of shared responsibility and continuous development What You'll Bring Proven experience in product management within a scale-up environment-this is a hands-on delivery role, not purely strategic Strong E2E delivery experience, with the ability to unblock teams and drive execution at pace Strong stakeholder management, ensuring alignment across teams while keeping delivery on track Ability to balance short-term execution with long-term thinking, ensuring work aligns with overall business goals Excellent problem-solving skills, with the ability to cut through ambiguity and drive actions using data Experience in marketplaces, e-commerce, or affiliate-driven business models Familiarity with Agile methodologies, with a deep understanding of prioritisation frameworks Ideally hands-on experience with Amplitude, Jira, and experimentation platforms Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington
Feb 05, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for a Senior Product Manager to join our growing Product team at Blue Light Card. This is a newly created role, reflecting the continued growth and expansion of our product function. You'll report into the Product Director and be responsible for running day-to-day product operations, supporting teams, and ensuring end-to-end product delivery. You'll need to be comfortable being hands on as well as being strategic. You'll be in the detail, working with teams to navigate incidents, prioritise effectively, and ensure progress. You'll collaborate with engineering, data, and design teams, creating an environment where ideas can be tested and refined, ensuring scalable and meaningful improvements. We're looking for someone who thrives in a high growth environment, can balance multiple priorities, and understands how to deliver impact efficiently. What You'll Do Take full ownership of E2E delivery, from gathering insights to launching and refining features Be actively involved in the day-to-day execution, supporting teams and removing obstacles to keep momentum Understand and align business goals with real customer needs, ensuring work is focused and purposeful Work closely with the Product Director to shape and evolve the product strategy for your area Use tools like Amplitude and Jira to manage priorities, track progress, and ensure transparency across teams Apply an evidence-based approach, using data, UX research, and feedback to guide product choices Work iteratively in an agile environment, ensuring we learn and improve at every stage Collaborate across teams, fostering a culture of shared responsibility and continuous development What You'll Bring Proven experience in product management within a scale-up environment-this is a hands-on delivery role, not purely strategic Strong E2E delivery experience, with the ability to unblock teams and drive execution at pace Strong stakeholder management, ensuring alignment across teams while keeping delivery on track Ability to balance short-term execution with long-term thinking, ensuring work aligns with overall business goals Excellent problem-solving skills, with the ability to cut through ambiguity and drive actions using data Experience in marketplaces, e-commerce, or affiliate-driven business models Familiarity with Agile methodologies, with a deep understanding of prioritisation frameworks Ideally hands-on experience with Amplitude, Jira, and experimentation platforms Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington
Co-op
Store Manager
Co-op Pilgrims Hatch, Essex
Closing date: 10-02-2026 Store Manager - Brentwood Location: Brentwood, Pilgrims Hatch Salary: £32,000 - £34,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 05, 2026
Full time
Closing date: 10-02-2026 Store Manager - Brentwood Location: Brentwood, Pilgrims Hatch Salary: £32,000 - £34,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Co-op
Store Manager
Co-op Aberfeldy, Perthshire
Closing date: 05-02-2026 Store Manager : Aberfeldy Location: Aberfeldy Salary: £38,700 - £43,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 05, 2026
Full time
Closing date: 05-02-2026 Store Manager : Aberfeldy Location: Aberfeldy Salary: £38,700 - £43,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Co-op
Store Manager
Co-op Camberley, Surrey
Closing date: 11-02-2026 Store Manager - Camberley - Frimley Road Location: Camberley - Frimley Road Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 05, 2026
Full time
Closing date: 11-02-2026 Store Manager - Camberley - Frimley Road Location: Camberley - Frimley Road Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Co-op
Store Manager
Co-op Tower Hamlets, London
Closing date: 06-02-2026 Store Manager - Harbour Exchange Square, Canary Wharf Location: The Co-operative Food, Unit 18, Canary Wharf, E14 9GE Salary: £33,500-£37,500 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 05, 2026
Full time
Closing date: 06-02-2026 Store Manager - Harbour Exchange Square, Canary Wharf Location: The Co-operative Food, Unit 18, Canary Wharf, E14 9GE Salary: £33,500-£37,500 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Watershed
Customer success manager, enterprise
Watershed
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping them navigate the climate world and Watershed's offerings. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. We are looking for this hire to be based in our HQ in London. You will: Be responsible for the end-to-end experience of our customers in the EMEA region. Help customers understand and use the product to achieve business outcomes; you'll onboard them onto the dashboard, equip them to gather the information they need about their carbon footprint, and will help them set and achieve their climate plans. Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximise value and retention; you'll in turn also help customers understand the value Watershed delivers to their business. Become deeply familiar with your customers' businesses and climate - You'll educate your customers on the space and will help them hit milestones along their climate journey. Help customers understand and use Watershed's carbon marketplace - integrating carbon removal into their climate plans. To be successful in this role you: Will have relevant CSM experience, in a SaaS organisation working with Enterprise Customers. Proven success working within the EMEA market. Have a track record of success building relationships at an executive level. Ask the right questions to understand people's underlying needs and can work with sales, product, and services teams to deliver on those. Have excellent communication skills, both written and verbal. Are extremely organized - you're able to balance many moving pieces across the various customers in your portfolio, and have a proven project management track record. Enjoy learning new things. You're excited by the challenge of learning a new space. Are excited to join a startup and are ready to take responsibility for building a function from the ground up. The role may include up to 10%+ travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.
Feb 05, 2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping them navigate the climate world and Watershed's offerings. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. We are looking for this hire to be based in our HQ in London. You will: Be responsible for the end-to-end experience of our customers in the EMEA region. Help customers understand and use the product to achieve business outcomes; you'll onboard them onto the dashboard, equip them to gather the information they need about their carbon footprint, and will help them set and achieve their climate plans. Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximise value and retention; you'll in turn also help customers understand the value Watershed delivers to their business. Become deeply familiar with your customers' businesses and climate - You'll educate your customers on the space and will help them hit milestones along their climate journey. Help customers understand and use Watershed's carbon marketplace - integrating carbon removal into their climate plans. To be successful in this role you: Will have relevant CSM experience, in a SaaS organisation working with Enterprise Customers. Proven success working within the EMEA market. Have a track record of success building relationships at an executive level. Ask the right questions to understand people's underlying needs and can work with sales, product, and services teams to deliver on those. Have excellent communication skills, both written and verbal. Are extremely organized - you're able to balance many moving pieces across the various customers in your portfolio, and have a proven project management track record. Enjoy learning new things. You're excited by the challenge of learning a new space. Are excited to join a startup and are ready to take responsibility for building a function from the ground up. The role may include up to 10%+ travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.
Zellis
New Business Sales Manager
Zellis Eye, Suffolk
About the role Zellis is the UK and Ireland's leading provider of AI-enabled HR, workforce management, and payroll solutions. Our mission is to "Unlimit What's Next" for our customers and their people, empowering organisations to become truly unstoppable. Trusted by a third of the FTSE 100 and many of Ireland's largest employers, we deliver award-winning, secure, and compliant technology that drives measurable business outcomes. Are you a dynamic sales professional with a passion for engaging C-level executives and delivering outcome-based results? Join Zellis as our New Business Sales Manager for Ireland and play a pivotal role in our growth strategy, targeting medium to large enterprises across all sectors. In this role you will: Identify, develop, and close new business opportunities with large Irish organisations (2,000+ employees), focusing on Zellis' AI-powered HR and Payroll solutions. Build credibility and trusted relationships with C-level executives, understanding their strategic priorities and aligning Zellis' propositions to their desired outcomes. Lead value-based, outcome-focused sales cycles, demonstrating how Zellis delivers tangible business results-productivity, compliance, cost efficiency, and employee experience. Collaborate with cross-functional teams (Pre-sales, Value Management, Bid Management, Marketing, Sales Support) to deliver compelling, tailored proposals. Represent Zellis at industry events, networking with senior leaders and building our presence in the Irish enterprise market. Maintain accurate pipeline and forecast data, ensuring transparency and accountability. Why Zellis? You'll work with cutting-edge AI HR and Payroll technology. You'll be joining a high-performing, supportive team with a strong growth trajectory. Competitive salary, commission, and benefits. Be part of a company that's shaping the future of work in the UK and Ireland. Skills & experience Proven track record in enterprise sales, engaging with C-level executives and closing complex deals in large organisations, ideally within Ireland. Deep understanding of outcome-based selling, with the ability to translate technology features into strategic business value. Experience selling cloud/SaaS solutions, preferably in HR, Payroll, or related enterprise software. Exceptional communication, negotiation, and stakeholder management skills, with the gravitas to influence at board level. High energy, resilience, and a results-driven mindset, aligned with Zellis' "Unstoppable" ethos. A positive and curious mindset for AI-first working, embracing the impact that 'human+AI' can bring to the world. You'll be adept at using AI tools, able to demonstrate examples of where you've utilised AI to improve your output or delivery efficiency, and you embrace to opportunity to learn more about how AI can drive enhancements in the way we work. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance and commission. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Feb 05, 2026
Full time
About the role Zellis is the UK and Ireland's leading provider of AI-enabled HR, workforce management, and payroll solutions. Our mission is to "Unlimit What's Next" for our customers and their people, empowering organisations to become truly unstoppable. Trusted by a third of the FTSE 100 and many of Ireland's largest employers, we deliver award-winning, secure, and compliant technology that drives measurable business outcomes. Are you a dynamic sales professional with a passion for engaging C-level executives and delivering outcome-based results? Join Zellis as our New Business Sales Manager for Ireland and play a pivotal role in our growth strategy, targeting medium to large enterprises across all sectors. In this role you will: Identify, develop, and close new business opportunities with large Irish organisations (2,000+ employees), focusing on Zellis' AI-powered HR and Payroll solutions. Build credibility and trusted relationships with C-level executives, understanding their strategic priorities and aligning Zellis' propositions to their desired outcomes. Lead value-based, outcome-focused sales cycles, demonstrating how Zellis delivers tangible business results-productivity, compliance, cost efficiency, and employee experience. Collaborate with cross-functional teams (Pre-sales, Value Management, Bid Management, Marketing, Sales Support) to deliver compelling, tailored proposals. Represent Zellis at industry events, networking with senior leaders and building our presence in the Irish enterprise market. Maintain accurate pipeline and forecast data, ensuring transparency and accountability. Why Zellis? You'll work with cutting-edge AI HR and Payroll technology. You'll be joining a high-performing, supportive team with a strong growth trajectory. Competitive salary, commission, and benefits. Be part of a company that's shaping the future of work in the UK and Ireland. Skills & experience Proven track record in enterprise sales, engaging with C-level executives and closing complex deals in large organisations, ideally within Ireland. Deep understanding of outcome-based selling, with the ability to translate technology features into strategic business value. Experience selling cloud/SaaS solutions, preferably in HR, Payroll, or related enterprise software. Exceptional communication, negotiation, and stakeholder management skills, with the gravitas to influence at board level. High energy, resilience, and a results-driven mindset, aligned with Zellis' "Unstoppable" ethos. A positive and curious mindset for AI-first working, embracing the impact that 'human+AI' can bring to the world. You'll be adept at using AI tools, able to demonstrate examples of where you've utilised AI to improve your output or delivery efficiency, and you embrace to opportunity to learn more about how AI can drive enhancements in the way we work. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance and commission. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Co-op
Store Manager
Co-op Orpington, Kent
Closing date: 10-02-2026 Store Manager - Orpington, St Pauls Cray Location: Orpington, St Pauls Cray Salary: £36,000 - £40,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 05, 2026
Full time
Closing date: 10-02-2026 Store Manager - Orpington, St Pauls Cray Location: Orpington, St Pauls Cray Salary: £36,000 - £40,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Brakes
Route Planner
Brakes Portbury, Somerset
Job Description Route Planner - Portbury Salary: £41,875 per annum Shift Pattern: 09:30am - 19:00pm Any 5 days over 7 Brakes is a top UK food business and a proud part of Sysco GB - the world's leading foodservice company. We're growing across the country and aiming to be the absolute best in our industry. So join us in Portbury as a Route Planner, and take your career to the next level. A satisfying role You will be joining a small team that keep our network running, ensuring we deliver an exceptional level of service to our customers. You'll be responsible for making sure all routes are optimised so that operational targets are achieved - your amazing planning and organisational skills will be critical to your success. With no two days the same, you will need to be able to adapt accordingly and deal with unexpected issues as they arise, ensuring that all stakeholders are communicated with in an effective and timely manner. As you would expect within logistics, this is a deadline driven role where you will need to balance the needs of drivers, customers, and account managers - staying calm and focused to get the job done. Working closely with depot operational colleagues, you will also review and refine delivery schedules to ensure maximum efficiency and analyse data from a variety of systems and sources to identify areas for future improvements. What you bring to the mix: To join us in this role you will be an experienced planner with a good knowledge of the area. Good understanding of driver working time Previous use of transport planning software would be an advantage but is not essential and be confident using Microsoft Excel and SAP You'll have an enthusiastic, can-do attitude Ability of using your experience and logical thinking to overcome challenges as they arise to ensure a positive outcome. Bags of Benefits We take care of our people. On our team, you'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. To enjoy the rewards of joining our supportive team, apply now.
Feb 05, 2026
Full time
Job Description Route Planner - Portbury Salary: £41,875 per annum Shift Pattern: 09:30am - 19:00pm Any 5 days over 7 Brakes is a top UK food business and a proud part of Sysco GB - the world's leading foodservice company. We're growing across the country and aiming to be the absolute best in our industry. So join us in Portbury as a Route Planner, and take your career to the next level. A satisfying role You will be joining a small team that keep our network running, ensuring we deliver an exceptional level of service to our customers. You'll be responsible for making sure all routes are optimised so that operational targets are achieved - your amazing planning and organisational skills will be critical to your success. With no two days the same, you will need to be able to adapt accordingly and deal with unexpected issues as they arise, ensuring that all stakeholders are communicated with in an effective and timely manner. As you would expect within logistics, this is a deadline driven role where you will need to balance the needs of drivers, customers, and account managers - staying calm and focused to get the job done. Working closely with depot operational colleagues, you will also review and refine delivery schedules to ensure maximum efficiency and analyse data from a variety of systems and sources to identify areas for future improvements. What you bring to the mix: To join us in this role you will be an experienced planner with a good knowledge of the area. Good understanding of driver working time Previous use of transport planning software would be an advantage but is not essential and be confident using Microsoft Excel and SAP You'll have an enthusiastic, can-do attitude Ability of using your experience and logical thinking to overcome challenges as they arise to ensure a positive outcome. Bags of Benefits We take care of our people. On our team, you'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. To enjoy the rewards of joining our supportive team, apply now.
Customer Success Manager
Fluent Commerce
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
Feb 05, 2026
Full time
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
Co-op
Store Manager
Co-op Aboyne, Aberdeenshire
Closing date: 05-02-2026 Store Manager - Aboyne Location: Aboyne Salary: £38,700 - £43,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 05, 2026
Full time
Closing date: 05-02-2026 Store Manager - Aboyne Location: Aboyne Salary: £38,700 - £43,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Brakes
Transport Administrator
Brakes Portbury, Somerset
Job Description Transport Administrator - Day Shift - Portbury Annual Salary £30,929 plus a great range of benefits Monday to Friday Varied Start Times (7:00am - 10:00am) If you're as ambitious as we are and eager to advance your career in Supply Chain Logistics, this is your opportunity to make a real impact. Join us as a Transport Administrator at our Brakes depot in Portbury. You'll play a vital role in ensuring smooth and efficient operations; working closely with managers, multiple departments, and the wider team to drive seamless solutions that enhance our delivery service. This is an onsite role where you will be required during critical operational hours on rotating shifts. You'll be part of a team of administrators, collaborating effectively across shifts to keep our operations running smoothly. Together you will support drivers once they've completed their deliveries, ensuring that every debrief is thorough and all performance metrics are captured accurately. You'll handle filing, paperwork preparation, and professional communication via phone, managing both incoming and outgoing calls with confidence. Additionally, your computer literacy will be key as you'll be entering data, processing invoices and credit notes. We're looking for someone with a proactive mindset, if you are someone who thrives in a fast-paced environment and embraces change to elevate overall customer experience. To excel in this role, you'll need to be a strong communicator with previous customer service experience in a fast-paced setting. Having a solid understanding of Microsoft Outlook, Excel, is essential (ERP systems SAP or D365 of an additional advantage). If you have experience in fleet or distribution, that's a plus-but not a deal-breaker. We believe in training the right people, so if you bring a can-do attitude and a willingness to learn, we'll give you everything you need to succeed. This is a great role that offers the opportunity for progression within a large organisation. In addition to a competitive monthly salary, 31 days annual leave (inc. statutory) and company pension, you can also look forward to the following benefits: Wagestream - Access to an app that gives you early access to your earned salary and supports financial wellbeing The option to purchase additional annual leave Help at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your family Life assurance Access to Sysco Perks offering discounts across a wide range of products and services - from gym membership to your weekly supermarket shop The ability to purchase our products at hugely discounted prices To enjoy the rewards of joining our supportive team, apply now.
Feb 05, 2026
Full time
Job Description Transport Administrator - Day Shift - Portbury Annual Salary £30,929 plus a great range of benefits Monday to Friday Varied Start Times (7:00am - 10:00am) If you're as ambitious as we are and eager to advance your career in Supply Chain Logistics, this is your opportunity to make a real impact. Join us as a Transport Administrator at our Brakes depot in Portbury. You'll play a vital role in ensuring smooth and efficient operations; working closely with managers, multiple departments, and the wider team to drive seamless solutions that enhance our delivery service. This is an onsite role where you will be required during critical operational hours on rotating shifts. You'll be part of a team of administrators, collaborating effectively across shifts to keep our operations running smoothly. Together you will support drivers once they've completed their deliveries, ensuring that every debrief is thorough and all performance metrics are captured accurately. You'll handle filing, paperwork preparation, and professional communication via phone, managing both incoming and outgoing calls with confidence. Additionally, your computer literacy will be key as you'll be entering data, processing invoices and credit notes. We're looking for someone with a proactive mindset, if you are someone who thrives in a fast-paced environment and embraces change to elevate overall customer experience. To excel in this role, you'll need to be a strong communicator with previous customer service experience in a fast-paced setting. Having a solid understanding of Microsoft Outlook, Excel, is essential (ERP systems SAP or D365 of an additional advantage). If you have experience in fleet or distribution, that's a plus-but not a deal-breaker. We believe in training the right people, so if you bring a can-do attitude and a willingness to learn, we'll give you everything you need to succeed. This is a great role that offers the opportunity for progression within a large organisation. In addition to a competitive monthly salary, 31 days annual leave (inc. statutory) and company pension, you can also look forward to the following benefits: Wagestream - Access to an app that gives you early access to your earned salary and supports financial wellbeing The option to purchase additional annual leave Help at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your family Life assurance Access to Sysco Perks offering discounts across a wide range of products and services - from gym membership to your weekly supermarket shop The ability to purchase our products at hugely discounted prices To enjoy the rewards of joining our supportive team, apply now.
Zellis
Account Manager - Public Sector
Zellis Peterborough, Cambridgeshire
About the role As an Account Manager your role will be pivotal in growing revenue within our Public Sector customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will act as an advisor, helping your clients to understand their pain points and where our solutions can add real value. Using the appropriate discovery tools, you will gain insights into the needs of our customers, short and long term, leveraging your in-depth knowledge of the Zellis suite of products to increase revenue, whilst ensuring that our customers are powered to provide exceptional employee experiences. Executive stakeholder management is key to success for this role. Your ability to influence the buying process from start to finish will be crucial to creating lasting & trusted relationships, that positively impact our NPS score, making us the go to HR, Payroll and WFM provider. Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan aligned to your customers that meets the Zellis business requirements and strategy of the customers for mutual success. A plan you will own and be accountable for. You will understand customer risk and management to ensure that Zellis retains their customer base In this role your key responsibilities will be: Customer Relationship Management: Building long-term relationships with customer C-Suite members, ensuring their success with our HR, Payroll and WFM software solutions. Thought Leadership: Act as a thought leader for our customers, being a trusted partner that means you are the first person they think of for adjoining HR & Payroll services. Strategic Planning: Really understand your market. Create white space analysis and own, develop and execute account strategies aligned with customer goals and growth targets. Revenue Growth: Identify upsell and cross-sell opportunities to expand customer engagement & 'stickiness' increasing annual recurring revenue. Leadership: Whilst this role does not carry people management, your impact on others is key. Mentor and guide others to deliver exceptional customer experiences. Target Driven: Leveraging your network and customer relationships to exceed your targets Act as Product Champion: Use discovery tools to deep dive into our customers requirements in the future and provide solutions from our suite of Services, using your influence to drive revenue Demand Generation: Remembering that every conversation is a lead, take proactive actions to drive demand generation Pipeline Management: Through effective pipeline management ensure that it is sufficient to meet or exceed targets Forecast Reporting: Accurately maintain forecast information ensuring that all commercial risks are highlighted and recovery plans are in place Strategic Direction: Ensure that all interactions with Customers are aligned to the Zellis strategic goals, feeding back into your and the Public Sector teams strategic plan Market Intelligence: Using your network and disruptive selling techniques, draft a territory strategy to ensure that we stay ahead of our competitors Skills & experience Proven track record in Account Management in the HR, Payroll & WFM tech or SaaS industry. Deep understand of the Public Sector verticals and political landscape. Strong understanding of HR, Payroll& WFM processes and software (e.g., ATS, payroll, performance management). Exceptional communication, negotiation, and presentation skills. Ability to manage multiple high-value accounts simultaneously. Strategic thinker with a results-driven mindset. Experience with complex customers. Familiarity with tools like NetSuite, HubSpot, or similar CRM platforms. Knowledge of current HR & Payroll trends and compliance requirements. A positive and curious mindset for AI-first working, embracing the impact that 'human+AI' can bring to the world. You'll be adept at using AI tools, able to demonstrate examples of where you've utilised AI to improve your output or delivery efficiency, and you embrace to opportunity to learn more about how AI can drive enhancements in the way we work. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Feb 05, 2026
Full time
About the role As an Account Manager your role will be pivotal in growing revenue within our Public Sector customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will act as an advisor, helping your clients to understand their pain points and where our solutions can add real value. Using the appropriate discovery tools, you will gain insights into the needs of our customers, short and long term, leveraging your in-depth knowledge of the Zellis suite of products to increase revenue, whilst ensuring that our customers are powered to provide exceptional employee experiences. Executive stakeholder management is key to success for this role. Your ability to influence the buying process from start to finish will be crucial to creating lasting & trusted relationships, that positively impact our NPS score, making us the go to HR, Payroll and WFM provider. Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan aligned to your customers that meets the Zellis business requirements and strategy of the customers for mutual success. A plan you will own and be accountable for. You will understand customer risk and management to ensure that Zellis retains their customer base In this role your key responsibilities will be: Customer Relationship Management: Building long-term relationships with customer C-Suite members, ensuring their success with our HR, Payroll and WFM software solutions. Thought Leadership: Act as a thought leader for our customers, being a trusted partner that means you are the first person they think of for adjoining HR & Payroll services. Strategic Planning: Really understand your market. Create white space analysis and own, develop and execute account strategies aligned with customer goals and growth targets. Revenue Growth: Identify upsell and cross-sell opportunities to expand customer engagement & 'stickiness' increasing annual recurring revenue. Leadership: Whilst this role does not carry people management, your impact on others is key. Mentor and guide others to deliver exceptional customer experiences. Target Driven: Leveraging your network and customer relationships to exceed your targets Act as Product Champion: Use discovery tools to deep dive into our customers requirements in the future and provide solutions from our suite of Services, using your influence to drive revenue Demand Generation: Remembering that every conversation is a lead, take proactive actions to drive demand generation Pipeline Management: Through effective pipeline management ensure that it is sufficient to meet or exceed targets Forecast Reporting: Accurately maintain forecast information ensuring that all commercial risks are highlighted and recovery plans are in place Strategic Direction: Ensure that all interactions with Customers are aligned to the Zellis strategic goals, feeding back into your and the Public Sector teams strategic plan Market Intelligence: Using your network and disruptive selling techniques, draft a territory strategy to ensure that we stay ahead of our competitors Skills & experience Proven track record in Account Management in the HR, Payroll & WFM tech or SaaS industry. Deep understand of the Public Sector verticals and political landscape. Strong understanding of HR, Payroll& WFM processes and software (e.g., ATS, payroll, performance management). Exceptional communication, negotiation, and presentation skills. Ability to manage multiple high-value accounts simultaneously. Strategic thinker with a results-driven mindset. Experience with complex customers. Familiarity with tools like NetSuite, HubSpot, or similar CRM platforms. Knowledge of current HR & Payroll trends and compliance requirements. A positive and curious mindset for AI-first working, embracing the impact that 'human+AI' can bring to the world. You'll be adept at using AI tools, able to demonstrate examples of where you've utilised AI to improve your output or delivery efficiency, and you embrace to opportunity to learn more about how AI can drive enhancements in the way we work. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Brakes
Facilities Manager
Brakes Portbury, Somerset
Job Description Facilities Manager Portbury Salary £57,000 Plus car allowance and benefits Take your warehouse career to the next level with Sysco GB. We're home to some of the UK's leading food businesses including Brakes and Fresh. We're currently looking for a dedicated and experienced Facilities Manager to take responsibility for ensuring our site is performing to the highest possible standards on a permanent basis at our Brakes Depot in Portbury and providing Engineering support to Bridgend and Bodmin sites (part of Sysco GB). This is a vital role within the team to ensure we maintain and keep focus on enhancing our facilities to ensure compliance to support the wider Depot operations. A satisfying role At the head of our site facilities engineering team with three direct reports, you'll make sure our plant, equipment, buildings and facilities are delivering for our clients and colleagues. Your varied role will see you handling everything from audits, inspections and health and safety to capital planning and contractor management. You'll also draw up maintenance and project delivery plans, while playing a central role in the ongoing improvement of site performance. What you bring to the mix An experienced Facilities Manager, with a broad engineering and compliance management background, you have what it takes to excel at Sysco: qualified in Electrical/Mechanical Engineering (City and Guilds/NVQ Level 4 or equivalent) with management experience in FMCG or logistics a track record of improving performance in planned maintenance and asset management project management experience, including knowledge of CDM, GMP, 5S and TPM proven budgetary control skills strong problem-solving and people management skills experience in the management and upkeep of key systems, including fire prevention, water, air supply, refrigeration, electricity and dock doors. Bags of benefits The amazing facilities and working environment at our Portbury site are not the only benefits of working here. You'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. Tempted to join the team? Apply today!
Feb 05, 2026
Full time
Job Description Facilities Manager Portbury Salary £57,000 Plus car allowance and benefits Take your warehouse career to the next level with Sysco GB. We're home to some of the UK's leading food businesses including Brakes and Fresh. We're currently looking for a dedicated and experienced Facilities Manager to take responsibility for ensuring our site is performing to the highest possible standards on a permanent basis at our Brakes Depot in Portbury and providing Engineering support to Bridgend and Bodmin sites (part of Sysco GB). This is a vital role within the team to ensure we maintain and keep focus on enhancing our facilities to ensure compliance to support the wider Depot operations. A satisfying role At the head of our site facilities engineering team with three direct reports, you'll make sure our plant, equipment, buildings and facilities are delivering for our clients and colleagues. Your varied role will see you handling everything from audits, inspections and health and safety to capital planning and contractor management. You'll also draw up maintenance and project delivery plans, while playing a central role in the ongoing improvement of site performance. What you bring to the mix An experienced Facilities Manager, with a broad engineering and compliance management background, you have what it takes to excel at Sysco: qualified in Electrical/Mechanical Engineering (City and Guilds/NVQ Level 4 or equivalent) with management experience in FMCG or logistics a track record of improving performance in planned maintenance and asset management project management experience, including knowledge of CDM, GMP, 5S and TPM proven budgetary control skills strong problem-solving and people management skills experience in the management and upkeep of key systems, including fire prevention, water, air supply, refrigeration, electricity and dock doors. Bags of benefits The amazing facilities and working environment at our Portbury site are not the only benefits of working here. You'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. Tempted to join the team? Apply today!
BP Rolls Group
Depot Operations Lead - Automotive & Bodyshop
BP Rolls Group Newport, Gwent
A leading independent automotive repair business in Newport is seeking an experienced Depot Manager. This senior leadership role involves overseeing operations, driving profitability, and leading a skilled team in a commercial fleet environment. The successful candidate will ensure high standards of productivity, customer service, and compliance. Candidates should have proven management experience and the ability to foster a performance-driven culture. A relocation package may be offered if required.
Feb 05, 2026
Full time
A leading independent automotive repair business in Newport is seeking an experienced Depot Manager. This senior leadership role involves overseeing operations, driving profitability, and leading a skilled team in a commercial fleet environment. The successful candidate will ensure high standards of productivity, customer service, and compliance. Candidates should have proven management experience and the ability to foster a performance-driven culture. A relocation package may be offered if required.
Manager, Supply Chain & Logistics Production United Kingdom
Hyperion Robotics Oy Scunthorpe, Lincolnshire
Location: Scunthorpe, United Kingdom Type: Permanent, Full-time Work mode: 3-4 office days, 1-2 days working from home Start Date: Ideally as soon as possible We are now looking for a Manager, Supply Chain & Logistics to take end-to-end ownership of sourcing, planning, and inventory control for our UK operations, while supporting R&D activities at our Finland headquarters. This role is ideal for someone who enjoys creating order in complex, variable environments. You like systems that run smoothly, plans that reflect reality, and decisions grounded in data. You are comfortable working in early-stage environments where structure still needs to be built - and you enjoy building it. The role is permanent, full-time, and based in Scunthorpe, the United Kingdom. Occasional travel within Europe, including Finland, may be required. Key Performance Objectives: In this role, success is defined by outcomes rather than tasks. Within your first 12-18 months, you will be expected to: Build and execute a robust sourcing strategy for bulk construction materials that balances cost, continuity of supply, and risk diversification. Establish and manage an approved supplier base with clear performance expectations, long-term agreements, and reliable delivery performance. Translate sales forecasts and order patterns into accurate material demand plans for: Admixtures 3D-printed mortar Batch-mixed self-compacting concrete Pre-bent and cut steel reinforcement bars Cement, aggregates, sand, cementitious substitutes (GGBS, PFA), and machine consumables Align demand plans with production capacity, batching constraints, and operational realities. Anticipate and manage seasonality, weather-driven demand spikes, and short lead-time orders. Define and maintain effective min/max inventory levels and safety stocks for silos, stockpiles, racking, and admixture tanks, in close collaboration with the Warehouse Manager. Protect material quality and working capital by preventing cement ageing, admixture expiry, and aggregate contamination. Own ERP/MRP planning parameters (lead times, reorder points, consumption rates) and ensure BOMs and mix designs align with planning logic. Run and validate MRP outputs, resolving shortages, excess inventory, and planning exceptions. Proactively identify supply risks (weather, quarry shutdowns, haulage constraints) and execute contingency plans. Improve visibility and decision-making through clear reporting on stock availability, inventory value, waste, and obsolescence. Drive measurable improvements in inventory turns, service levels, emergency buying, and material waste. Before submitting your application, consider the following: What excites you about building predictable, resilient supply chains in a fast-growing industrial startup? Which accomplishments best demonstrate your ability to manage bulk materials, demand variability, and supply risk? How do you balance availability, working capital, and operational reality in your current or previous roles? What motivates you about working in a team where systems are still evolving and your input shapes how things are done? What we offer: Competitive salary (40,000 GBP/yearly and there's room for negotiation) Private medical insurance Workplace pension scheme 25 annual + 8 statutory holidays An exciting opportunity to become a part of brand-new operations team in the UK Full ownership to Supply Chain & Logistics matters Sounds exciting? Send your CV and motivation letter in English via our career website no later than 14:00, February 12th, 2026. We are continuously reviewing applications and will fill the role as soon as we find the right candidate. Hyperion Robotics embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our company will be.
Feb 05, 2026
Full time
Location: Scunthorpe, United Kingdom Type: Permanent, Full-time Work mode: 3-4 office days, 1-2 days working from home Start Date: Ideally as soon as possible We are now looking for a Manager, Supply Chain & Logistics to take end-to-end ownership of sourcing, planning, and inventory control for our UK operations, while supporting R&D activities at our Finland headquarters. This role is ideal for someone who enjoys creating order in complex, variable environments. You like systems that run smoothly, plans that reflect reality, and decisions grounded in data. You are comfortable working in early-stage environments where structure still needs to be built - and you enjoy building it. The role is permanent, full-time, and based in Scunthorpe, the United Kingdom. Occasional travel within Europe, including Finland, may be required. Key Performance Objectives: In this role, success is defined by outcomes rather than tasks. Within your first 12-18 months, you will be expected to: Build and execute a robust sourcing strategy for bulk construction materials that balances cost, continuity of supply, and risk diversification. Establish and manage an approved supplier base with clear performance expectations, long-term agreements, and reliable delivery performance. Translate sales forecasts and order patterns into accurate material demand plans for: Admixtures 3D-printed mortar Batch-mixed self-compacting concrete Pre-bent and cut steel reinforcement bars Cement, aggregates, sand, cementitious substitutes (GGBS, PFA), and machine consumables Align demand plans with production capacity, batching constraints, and operational realities. Anticipate and manage seasonality, weather-driven demand spikes, and short lead-time orders. Define and maintain effective min/max inventory levels and safety stocks for silos, stockpiles, racking, and admixture tanks, in close collaboration with the Warehouse Manager. Protect material quality and working capital by preventing cement ageing, admixture expiry, and aggregate contamination. Own ERP/MRP planning parameters (lead times, reorder points, consumption rates) and ensure BOMs and mix designs align with planning logic. Run and validate MRP outputs, resolving shortages, excess inventory, and planning exceptions. Proactively identify supply risks (weather, quarry shutdowns, haulage constraints) and execute contingency plans. Improve visibility and decision-making through clear reporting on stock availability, inventory value, waste, and obsolescence. Drive measurable improvements in inventory turns, service levels, emergency buying, and material waste. Before submitting your application, consider the following: What excites you about building predictable, resilient supply chains in a fast-growing industrial startup? Which accomplishments best demonstrate your ability to manage bulk materials, demand variability, and supply risk? How do you balance availability, working capital, and operational reality in your current or previous roles? What motivates you about working in a team where systems are still evolving and your input shapes how things are done? What we offer: Competitive salary (40,000 GBP/yearly and there's room for negotiation) Private medical insurance Workplace pension scheme 25 annual + 8 statutory holidays An exciting opportunity to become a part of brand-new operations team in the UK Full ownership to Supply Chain & Logistics matters Sounds exciting? Send your CV and motivation letter in English via our career website no later than 14:00, February 12th, 2026. We are continuously reviewing applications and will fill the role as soon as we find the right candidate. Hyperion Robotics embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our company will be.

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