Location This position is located at 18-28 Old Spitafields Market Brushfields St, London E16AN United Kingdom Role Summary To achieve the Anthropologic mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team, and the customer. To support the Store Manager in achieving strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Anthropologic culture. What You'll Be Doing People Recruit, train and develop managers to increase the day to day productivity of the business Assist with the development of the Management team to ensure that succession planning is in place for individuals, and the future growth of the business Manage all aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforce Uphold Company standards and act as a mentor, teacher and positive role model to others Leadership and Communication Lead by example and inspire a shared vision by communicating store and company goals Assist and participate with the roll out of all new training and operational initiatives Possess excellent communication skills in both written and verbal form Manage and motivate the store teams to achieve an unimagined level of customer care Managing the Environment Coach the management team to take the initiative as leaders. Oversee all levels of customer service, and ensure a positive store environment Exhibit excellent floor presence by leading by example, and training and coaching the store team on customer service, standards, product placement and time management Partner with the Store and Visual Manager to ensure any shop floor based work is carried out efficiently, and with minimal impact on the customer experience Operations In the absence of the Store Manager conduct walkthroughs with the Visual Manager and Department Managers on a regular basis, with constructive feedback and obtainable goals Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals Ensure there is a functional shipment processing system to facilitate new merchandise being placed promptly, the sales floor is fully replenished, and product standards adhered to. Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assist in upholding Company Health & Safety procedures at all times to protect employees and Customers against accidents and incidents Merchandising and Display Facilitate communication between the Store Management and Visual team in order to enhance the store environment, and efficiently execute all merchandising projects in a timely manner Coach others to understand and interpret current fashion trends in local markets, in order to generate creative solutions right for the Anthropologic customer Work alongside the Visual Manager to strike the balance in creating an inspirational but commercial shopping environment Commercial Awareness Assist the Store Manager to maximise store sales and manage stock levels appropriately through analysing relevant reports, market trends and creative management of merchandise from receipt to sales Exhibit a sound understanding of the store's profitability, and guide team members to utilise Company reports to react to trends and drive business Stay abreast of current and local trends and have a sound knowledge of customer profile Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role, working in a fast paced but highly creative and customer focused retail environment Ability to positively impact results in sales, payroll and stock loss Proven record of developing a Management team and talented individuals Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Anthropologic culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Feb 03, 2026
Full time
Location This position is located at 18-28 Old Spitafields Market Brushfields St, London E16AN United Kingdom Role Summary To achieve the Anthropologic mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team, and the customer. To support the Store Manager in achieving strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Anthropologic culture. What You'll Be Doing People Recruit, train and develop managers to increase the day to day productivity of the business Assist with the development of the Management team to ensure that succession planning is in place for individuals, and the future growth of the business Manage all aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforce Uphold Company standards and act as a mentor, teacher and positive role model to others Leadership and Communication Lead by example and inspire a shared vision by communicating store and company goals Assist and participate with the roll out of all new training and operational initiatives Possess excellent communication skills in both written and verbal form Manage and motivate the store teams to achieve an unimagined level of customer care Managing the Environment Coach the management team to take the initiative as leaders. Oversee all levels of customer service, and ensure a positive store environment Exhibit excellent floor presence by leading by example, and training and coaching the store team on customer service, standards, product placement and time management Partner with the Store and Visual Manager to ensure any shop floor based work is carried out efficiently, and with minimal impact on the customer experience Operations In the absence of the Store Manager conduct walkthroughs with the Visual Manager and Department Managers on a regular basis, with constructive feedback and obtainable goals Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals Ensure there is a functional shipment processing system to facilitate new merchandise being placed promptly, the sales floor is fully replenished, and product standards adhered to. Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assist in upholding Company Health & Safety procedures at all times to protect employees and Customers against accidents and incidents Merchandising and Display Facilitate communication between the Store Management and Visual team in order to enhance the store environment, and efficiently execute all merchandising projects in a timely manner Coach others to understand and interpret current fashion trends in local markets, in order to generate creative solutions right for the Anthropologic customer Work alongside the Visual Manager to strike the balance in creating an inspirational but commercial shopping environment Commercial Awareness Assist the Store Manager to maximise store sales and manage stock levels appropriately through analysing relevant reports, market trends and creative management of merchandise from receipt to sales Exhibit a sound understanding of the store's profitability, and guide team members to utilise Company reports to react to trends and drive business Stay abreast of current and local trends and have a sound knowledge of customer profile Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role, working in a fast paced but highly creative and customer focused retail environment Ability to positively impact results in sales, payroll and stock loss Proven record of developing a Management team and talented individuals Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Anthropologic culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Set the bar for greatness The FA are excited to be searching for an Event's Technical Manager. This role assists the Senior Event Technical Manager in preparing the Stadium for events, coordinates and manages technical event support on event days, and supports stadium event operations on non-event days. What will you be doing? Assist with building preparation in readiness for running major and minor events, including coordination of Pre Event Action Plan documentation. Attend pre- and post-event planning meetings and briefings, and coordinate the FM section of the GI. To ensure the pre-planning of event turnarounds and appropriate supervision for technical and contracted Stadium personnel. Assist in providing the highest levels of technical support and advice at all stages of event planning, to include liaison with event managers, clients, local authority representatives and other relevant agencies, both internal and external. Audit the dilapidation process for major and special events. Assist with the management of staff, including staff planning, scheduling, performance and motivation. Ensure all event-related maintenance is carried out safely in accordance with manufacturers' recommendations, warranties and industry best practice. Provide the highest levels of technical support during events. Executes additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Experience within all aspects of Technical Production in a similar role working with large-scale events. Experience with Technical documentation (floor plans, schematics, power layouts) and advice on best technical solutions. Experience with demountable temporary structures. Understanding of safe systems of work. H&S qualification - IOSH or NEBOSH Safety training or equivalent. Competent with temporary electrical systems. Understanding of rigging requirements (work at height LOLER) Sustainably manage equipment and buildings. Apply a systematic approach to problem-solving. Experience in working with audiovisual (AV) systems. A hands-on approach is essential. Computer literate - MS Word, Excel, Outlook, CAD. Good communication skills. Be able to work flexibly in reflection of the event-oriented nature of Stadium work, including evenings, weekends, bank holidays and occasional nights. Document management experience. Hands-on supervisory experience. Beneficial to have: Counter-balance forklift truck license. MEWP certificates. Experience with large-scale broadcast operations. Advanced H&S qualification. Experience with developing others, particularly apprentices. Experience in leisure or other public assembly venue management. BMS and HVAC understanding/experience. Experience of major event turnarounds. Working with pitch covering systems. Mechanical engineering/plumbing skills / experience. Due to the nature of the role, the successful candidate will need to be flexible in line with Wembley Stadium's events calendar. Therefore, you will be required to work flexibly in reflection of the nature of Stadium work, including evenings, weekends, bank holidays and occasional nights. What's in it for you? We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' days leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract. ) For more information on what it is like to work at The FA, please visit our FA Careers page.
Feb 03, 2026
Full time
Set the bar for greatness The FA are excited to be searching for an Event's Technical Manager. This role assists the Senior Event Technical Manager in preparing the Stadium for events, coordinates and manages technical event support on event days, and supports stadium event operations on non-event days. What will you be doing? Assist with building preparation in readiness for running major and minor events, including coordination of Pre Event Action Plan documentation. Attend pre- and post-event planning meetings and briefings, and coordinate the FM section of the GI. To ensure the pre-planning of event turnarounds and appropriate supervision for technical and contracted Stadium personnel. Assist in providing the highest levels of technical support and advice at all stages of event planning, to include liaison with event managers, clients, local authority representatives and other relevant agencies, both internal and external. Audit the dilapidation process for major and special events. Assist with the management of staff, including staff planning, scheduling, performance and motivation. Ensure all event-related maintenance is carried out safely in accordance with manufacturers' recommendations, warranties and industry best practice. Provide the highest levels of technical support during events. Executes additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Experience within all aspects of Technical Production in a similar role working with large-scale events. Experience with Technical documentation (floor plans, schematics, power layouts) and advice on best technical solutions. Experience with demountable temporary structures. Understanding of safe systems of work. H&S qualification - IOSH or NEBOSH Safety training or equivalent. Competent with temporary electrical systems. Understanding of rigging requirements (work at height LOLER) Sustainably manage equipment and buildings. Apply a systematic approach to problem-solving. Experience in working with audiovisual (AV) systems. A hands-on approach is essential. Computer literate - MS Word, Excel, Outlook, CAD. Good communication skills. Be able to work flexibly in reflection of the event-oriented nature of Stadium work, including evenings, weekends, bank holidays and occasional nights. Document management experience. Hands-on supervisory experience. Beneficial to have: Counter-balance forklift truck license. MEWP certificates. Experience with large-scale broadcast operations. Advanced H&S qualification. Experience with developing others, particularly apprentices. Experience in leisure or other public assembly venue management. BMS and HVAC understanding/experience. Experience of major event turnarounds. Working with pitch covering systems. Mechanical engineering/plumbing skills / experience. Due to the nature of the role, the successful candidate will need to be flexible in line with Wembley Stadium's events calendar. Therefore, you will be required to work flexibly in reflection of the nature of Stadium work, including evenings, weekends, bank holidays and occasional nights. What's in it for you? We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' days leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract. ) For more information on what it is like to work at The FA, please visit our FA Careers page.
Apply now Job no: 563209 Work type: Full time Site: Bishop's Stortford Categories: Autocentre Management Location: Hertfordshire Salary: £34,203 - £40,823 per annum + bonus Business Area: Autocentres Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don't delay apply today! • Average uncapped bonus of £10,800 per year (with potential to earn more) • 5 days a week • Earn extra with our refer a friend scheme - T&C's Apply. Benefits Include: 5.6 weeks' annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan - to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Fantastic leadership and team management skills within the automotive or similar industry Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to team development and able to provide in the moment training. Experience of meeting compliance standards across Health and Safety Experienced with high sales turnover and managing KPI's Excellent communication skills, verbally and written. IT Proficient, with the willingness to learn in-house systems. Good time management A current valid driving licence We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Update your details, view your application and progress.
Feb 03, 2026
Full time
Apply now Job no: 563209 Work type: Full time Site: Bishop's Stortford Categories: Autocentre Management Location: Hertfordshire Salary: £34,203 - £40,823 per annum + bonus Business Area: Autocentres Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don't delay apply today! • Average uncapped bonus of £10,800 per year (with potential to earn more) • 5 days a week • Earn extra with our refer a friend scheme - T&C's Apply. Benefits Include: 5.6 weeks' annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan - to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Fantastic leadership and team management skills within the automotive or similar industry Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to team development and able to provide in the moment training. Experience of meeting compliance standards across Health and Safety Experienced with high sales turnover and managing KPI's Excellent communication skills, verbally and written. IT Proficient, with the willingness to learn in-house systems. Good time management A current valid driving licence We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Update your details, view your application and progress.
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Framework Director (Education) UK Education is a key sector for Galliford Try, the education sector is approximately 36% of the building division turnover. All regional businesses across the company are active within the sector ensuring national expertise and coverage. 65% of the value of our education sector order book is procured through frameworks highlighting our strong relationships within the sector and the value of repeat work both to us and our clients. We have a national education team, headed by Natasha Broomhead our Education Director, who oversee our education portfolio and drive excellence and innovation. Our education team members have a particular experience and expertise built up over decades of working within the sector. Our national team also ensure consistency is delivered through our eleven regional offices. What you will be doing: Galliford Try operates across a number of Lots of the Department for Education (DfE) Construction Framework across England, this role will support the North East, Yorkshire and the North West. The Construction Framework supports the school building programmes and is intended to meet a variety of needs supporting the delivery of building and maintenance programmes for schools, academies, free schools and sixth form colleges. Projects can be large new build, refurbishment or remodelling and include early contractor involvement, design and build or traditional projects. The Framework Director's key role is to: Act as a single point of contact for the DfE Regional and Programme Managers Support project delivery teams at key gateways and monitor our performance to ensure delivery is in line with DfE framework requirements Be a consistent oversight for every project from inception through to the end of the defects liability period Train and inform our delivery teams on local competition protocol, PI requirements and timescales for delivery Act as Framework Director for Department for Education Frameworks including: Provide oversight, direction and governance of DfE Framework schemes Assist with the management of pipeline and liaise with Regional Businesses to track opportunities and agree bid/no-bid decisions Attend Bidders' Days and ensure full understanding of projects and batches; inc. scope; geography; funding; market interest; commercial attractiveness; risk etc. Brief, support and advise Regional Businesses bid teams (internal and external) Support bid management (writing, reviewing and production where necessary): oversee local competition responses (with Bid Manager and Regional bidding team) and SPM process (with Regional operational delivery team) Assist with the selection and appointment of consultants, advisers, design teams and supply chain partners; and brief and advise them in terms of consistency of approach, required inputs and outputs, expectations of coordination etc. Attend school/client engagements, design team meetings and internal meetings as appropriate during bidding stages Strategic oversight of the transition from bidding to operational teams at SPM and construction phases. Framework-level oversight of the construction stage. Framework-level oversight of the development and delivery of a consistent approach to and delivery of Soft Landings and Delivering Excellence Assist with the production of project reviews, client satisfaction reports etc. Collect and collate KPI, progress and other data and statistics; (for reporting to GT Building Board and the DfE) First point of contact for DfE Project Directors. Develop and maintain relationships with DfE Project Directors, DfE Programme teams and the Technical Advisers, PMs and QSs associated with the framework Organise and deliver framework workshops, training workshops, briefings, lessons learnt reviews on a regular basis. Share best practice between bid teams and Business Units Provide monthly scheme-specific summary reports relating to cost, time, performance and any key project issues Produce Quarterly Active Scheme presentation and present to DfE Regional Heads on a quarterly basis. Ensure continuity, consistency (where appropriate) and continuous improvement project-to-project. Refine bid and engagement processes and systems, client relationships etc. Improve commercial understanding and strategy, including margins Communicate and ensure desired Framework behaviours are adopted on DfE Framework schemes Improve value for money in relation to bid costs and delivery costs Assist with the implementation of the Galliford Try Standardised School model containing benchmark designs, design details, products, specifications, and costs; and provide briefing workshops for new teams. Liaise with key supply chain partners (working with Procurement Manager) to improve pricing, reliability, quality, continuity of design and materials etc. As part of the education sector leadership team, participate in the development, agreement and implementation of the Education Sector Strategy and the Higher Education Strategy Participate and contribute to education sector marketing events throughout the year Develop other education opportunities, e.g.: other frameworks, tendered opportunities, negotiated work, private schools, mixed use developments with schools; and S106, colleges and universities when opportunities arise About You: Should ideally have worked at a senior level within a UK construction organisation. Ability to lead and manage individuals and teams, both direct and indirectly Ability to work remotely and be self-managing while maintaining team spirit Skilled at building effective relationships, internally and externally Ability to apply strategic thinking Gravitas and profile to lead at a senior level and ability to influence behaviour and build a strong rapport within the business. Well-developed oral and presentation/communication skills What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. . click apply for full job details
Feb 03, 2026
Full time
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Framework Director (Education) UK Education is a key sector for Galliford Try, the education sector is approximately 36% of the building division turnover. All regional businesses across the company are active within the sector ensuring national expertise and coverage. 65% of the value of our education sector order book is procured through frameworks highlighting our strong relationships within the sector and the value of repeat work both to us and our clients. We have a national education team, headed by Natasha Broomhead our Education Director, who oversee our education portfolio and drive excellence and innovation. Our education team members have a particular experience and expertise built up over decades of working within the sector. Our national team also ensure consistency is delivered through our eleven regional offices. What you will be doing: Galliford Try operates across a number of Lots of the Department for Education (DfE) Construction Framework across England, this role will support the North East, Yorkshire and the North West. The Construction Framework supports the school building programmes and is intended to meet a variety of needs supporting the delivery of building and maintenance programmes for schools, academies, free schools and sixth form colleges. Projects can be large new build, refurbishment or remodelling and include early contractor involvement, design and build or traditional projects. The Framework Director's key role is to: Act as a single point of contact for the DfE Regional and Programme Managers Support project delivery teams at key gateways and monitor our performance to ensure delivery is in line with DfE framework requirements Be a consistent oversight for every project from inception through to the end of the defects liability period Train and inform our delivery teams on local competition protocol, PI requirements and timescales for delivery Act as Framework Director for Department for Education Frameworks including: Provide oversight, direction and governance of DfE Framework schemes Assist with the management of pipeline and liaise with Regional Businesses to track opportunities and agree bid/no-bid decisions Attend Bidders' Days and ensure full understanding of projects and batches; inc. scope; geography; funding; market interest; commercial attractiveness; risk etc. Brief, support and advise Regional Businesses bid teams (internal and external) Support bid management (writing, reviewing and production where necessary): oversee local competition responses (with Bid Manager and Regional bidding team) and SPM process (with Regional operational delivery team) Assist with the selection and appointment of consultants, advisers, design teams and supply chain partners; and brief and advise them in terms of consistency of approach, required inputs and outputs, expectations of coordination etc. Attend school/client engagements, design team meetings and internal meetings as appropriate during bidding stages Strategic oversight of the transition from bidding to operational teams at SPM and construction phases. Framework-level oversight of the construction stage. Framework-level oversight of the development and delivery of a consistent approach to and delivery of Soft Landings and Delivering Excellence Assist with the production of project reviews, client satisfaction reports etc. Collect and collate KPI, progress and other data and statistics; (for reporting to GT Building Board and the DfE) First point of contact for DfE Project Directors. Develop and maintain relationships with DfE Project Directors, DfE Programme teams and the Technical Advisers, PMs and QSs associated with the framework Organise and deliver framework workshops, training workshops, briefings, lessons learnt reviews on a regular basis. Share best practice between bid teams and Business Units Provide monthly scheme-specific summary reports relating to cost, time, performance and any key project issues Produce Quarterly Active Scheme presentation and present to DfE Regional Heads on a quarterly basis. Ensure continuity, consistency (where appropriate) and continuous improvement project-to-project. Refine bid and engagement processes and systems, client relationships etc. Improve commercial understanding and strategy, including margins Communicate and ensure desired Framework behaviours are adopted on DfE Framework schemes Improve value for money in relation to bid costs and delivery costs Assist with the implementation of the Galliford Try Standardised School model containing benchmark designs, design details, products, specifications, and costs; and provide briefing workshops for new teams. Liaise with key supply chain partners (working with Procurement Manager) to improve pricing, reliability, quality, continuity of design and materials etc. As part of the education sector leadership team, participate in the development, agreement and implementation of the Education Sector Strategy and the Higher Education Strategy Participate and contribute to education sector marketing events throughout the year Develop other education opportunities, e.g.: other frameworks, tendered opportunities, negotiated work, private schools, mixed use developments with schools; and S106, colleges and universities when opportunities arise About You: Should ideally have worked at a senior level within a UK construction organisation. Ability to lead and manage individuals and teams, both direct and indirectly Ability to work remotely and be self-managing while maintaining team spirit Skilled at building effective relationships, internally and externally Ability to apply strategic thinking Gravitas and profile to lead at a senior level and ability to influence behaviour and build a strong rapport within the business. Well-developed oral and presentation/communication skills What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. . click apply for full job details
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Feb 03, 2026
Full time
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
AsAdministration Manager at Evelyn Medical Centre, you will be responsible forthe effective leadership, management, and development of the Administrationteam. You will oversee daily operations, manage workflow, and support staffdevelopment to ensure the smooth and efficient running of the practice. Thisis a dynamic and rewarding leadership role requiring excellent organisationalskills, attention to detail, and a strong commitment to delivering outstandingpatient care. Youwill also play a key role in supporting the management team by promotingEquality, Diversity & Inclusion (ED&I), Safety, Health, Environment& Fire (SHEF), quality improvement, confidentiality, collaborative working,service delivery, and learning and development. You will help ensure thepractice remains fully compliant with CQC regulations. Ifyou are a confident, motivated leader with a passion for operationalexcellence, we welcome your application to make a meaningful impact within ouradministration department. Hours:37 hours per week Main duties of the job Nestled in thebreathtaking Hope Valley within the stunning Peak District, our Practice issurrounded by serene landscapes that promise a scenic journey to work everyday. From our office, youll enjoy the inspiring view of Lose Hilla backdropas uplifting as the care we strive provide. As a long-establishedGeneral Practice, we are dedicated to delivering high-quality family doctorservices to the Hope Valley community. At the heart of our work is a commitmentto fostering strong partnerships with our patients, built on support, respect,and courtesy. Whether its ourpicturesque setting or our patient-centred approach, were proud to make apositive difference in the lives of those we serve. Our aim is to providethe highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team. About us Nestled in thebreathtaking Hope Valley within the stunning Peak District, our Practice issurrounded by serene landscapes that promise a scenic journey to work everyday. From our office, youll enjoy the inspiring view of Lose Hilla backdropas uplifting as the care we strive provide. As a long-establishedGeneral Practice, we are dedicated to delivering high-quality family doctorservices to the Hope Valley community. At the heart of our work is a commitmentto fostering strong partnerships with our patients, built on support, respect,and courtesy. Whether its ourpicturesque setting or our patient-centred approach, were proud to make apositive difference in the lives of those we serve. Our aim is to providethe highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team. Job responsibilities Asthe Administration Manager, you will play a vital leadership role, ensuring the smooth operation of all administrative functions while maintainingefficiency, compliance, and excellent patient experience. Leadership,Line Management & Workflow Oversight Plan, allocate, and manage administrationworkflows to ensure efficiency and effectiveness Provide day-to-day managerial and supervisory support to the administrationteam Lead staff appraisals, development planning, and mentorship for trainees andstudents Line manage the administration team to promote a positive, productive workingenvironment Compile administration rotas up to six weeks in advance, taking account ofleave and arranging cover as required Administration& Operational Duties Oversee theday-to-day workload of the administration team Monitor the practice waiting roomenvironment Manage and monitor practice social media accounts Oversee and maintain the practice website Act as the main point of contact for, and attend, Patient Participation Group(PPG) meetings Manage the appointment system, including processing requests and monitoringschedules Handle patientcommunications via telephone, email, and face-to-face contact Signpostpatients appropriately to relevant services Coordinate communication with patients, staff,and external agencies Maintain accurate healthcare records, including data entry, scanning, andclinical coding Process new and temporary patient registrations Support general administrative tasks, including email management anddocumentation Provideoperational support to clinical staff as required Ensure a well-organised, efficient, andprofessional working environment Support the Dispensary with repeat prescription processes Act as a central point of contact forexternal organisations (e.g. police, solicitors, DVLA) Monitor and promote the Friends and FamilyTest Act as the practice Fire Marshal, ensuring evacuation lists and visitor logsare maintained Provide initial guidance to patientswishing to raise verbal complaints and ensure staff are fully familiar with thecomplaints procedure Compliance& Protocol Management Supportdelivery of enhanced services and other contractual service requirements Identify training needs and deliver team training as required Develop, implement, and embed efficient administrative processes in line withlegislation Review and update all administration and reception policies and procedures Manage all practice deliveries, ensuring compliance with cold chainrequirements where applicable MeetingsManagement: Coordinate and act as secretary for thePatient Participation Group meetings Coordinate and chair administration teammeetings within the practice Arrange and undertake monthly 1-2-1 meetingswith each administration team member Attend weekly management meetings within thepractice Attend the practice weekly business meetingsand communicate any relevant information to the administration team Person Specification Other requirements Flexibility to work outside of core office hours Maintain confidentiality at all times Evidence of continuing professional development Qualifications GCSE English (C or above) and at least three others Educated to A-level/equivalent or higher, with relevant experience Management Qualification AMSPAR qualification (L3 in Medical Administration) NVQ Level 2 in Health and Social Care Experience Experience of working with the general public Experience of administrative duties Experience of leading/managing a team Experience of working in a healthcare setting Experience of successfully developing and implementing projects Experience of providing appraisal writing and staff development Experience of health and safety requirements and needs within a small business Experience of chairing meetings, and producing agendas and minutes Knowledge & Skills Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to manage and develop staff (rotas, appraisals etc) Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Ability to get along with people from all backgrounds and communities, respecting lifestyles and diversity Problem solver with the ability to process information accurately and effectively, interpreting data as required Strategic thinker with a solutions-focused approach Good organisational skills Ability to effectively utilise resources Punctual and committed to supporting the team effort High levels of integrity and loyalty Ability to network and build relationships Flexible, cooperative and motivated Confident, assertive and resilient Ability to drive and deliver change effectively Ability to use initiative and judgement Ability to motivate teams, enhance morale and maintain a positive working environment, including team-building sessions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 03, 2026
Full time
AsAdministration Manager at Evelyn Medical Centre, you will be responsible forthe effective leadership, management, and development of the Administrationteam. You will oversee daily operations, manage workflow, and support staffdevelopment to ensure the smooth and efficient running of the practice. Thisis a dynamic and rewarding leadership role requiring excellent organisationalskills, attention to detail, and a strong commitment to delivering outstandingpatient care. Youwill also play a key role in supporting the management team by promotingEquality, Diversity & Inclusion (ED&I), Safety, Health, Environment& Fire (SHEF), quality improvement, confidentiality, collaborative working,service delivery, and learning and development. You will help ensure thepractice remains fully compliant with CQC regulations. Ifyou are a confident, motivated leader with a passion for operationalexcellence, we welcome your application to make a meaningful impact within ouradministration department. Hours:37 hours per week Main duties of the job Nestled in thebreathtaking Hope Valley within the stunning Peak District, our Practice issurrounded by serene landscapes that promise a scenic journey to work everyday. From our office, youll enjoy the inspiring view of Lose Hilla backdropas uplifting as the care we strive provide. As a long-establishedGeneral Practice, we are dedicated to delivering high-quality family doctorservices to the Hope Valley community. At the heart of our work is a commitmentto fostering strong partnerships with our patients, built on support, respect,and courtesy. Whether its ourpicturesque setting or our patient-centred approach, were proud to make apositive difference in the lives of those we serve. Our aim is to providethe highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team. About us Nestled in thebreathtaking Hope Valley within the stunning Peak District, our Practice issurrounded by serene landscapes that promise a scenic journey to work everyday. From our office, youll enjoy the inspiring view of Lose Hilla backdropas uplifting as the care we strive provide. As a long-establishedGeneral Practice, we are dedicated to delivering high-quality family doctorservices to the Hope Valley community. At the heart of our work is a commitmentto fostering strong partnerships with our patients, built on support, respect,and courtesy. Whether its ourpicturesque setting or our patient-centred approach, were proud to make apositive difference in the lives of those we serve. Our aim is to providethe highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team. Job responsibilities Asthe Administration Manager, you will play a vital leadership role, ensuring the smooth operation of all administrative functions while maintainingefficiency, compliance, and excellent patient experience. Leadership,Line Management & Workflow Oversight Plan, allocate, and manage administrationworkflows to ensure efficiency and effectiveness Provide day-to-day managerial and supervisory support to the administrationteam Lead staff appraisals, development planning, and mentorship for trainees andstudents Line manage the administration team to promote a positive, productive workingenvironment Compile administration rotas up to six weeks in advance, taking account ofleave and arranging cover as required Administration& Operational Duties Oversee theday-to-day workload of the administration team Monitor the practice waiting roomenvironment Manage and monitor practice social media accounts Oversee and maintain the practice website Act as the main point of contact for, and attend, Patient Participation Group(PPG) meetings Manage the appointment system, including processing requests and monitoringschedules Handle patientcommunications via telephone, email, and face-to-face contact Signpostpatients appropriately to relevant services Coordinate communication with patients, staff,and external agencies Maintain accurate healthcare records, including data entry, scanning, andclinical coding Process new and temporary patient registrations Support general administrative tasks, including email management anddocumentation Provideoperational support to clinical staff as required Ensure a well-organised, efficient, andprofessional working environment Support the Dispensary with repeat prescription processes Act as a central point of contact forexternal organisations (e.g. police, solicitors, DVLA) Monitor and promote the Friends and FamilyTest Act as the practice Fire Marshal, ensuring evacuation lists and visitor logsare maintained Provide initial guidance to patientswishing to raise verbal complaints and ensure staff are fully familiar with thecomplaints procedure Compliance& Protocol Management Supportdelivery of enhanced services and other contractual service requirements Identify training needs and deliver team training as required Develop, implement, and embed efficient administrative processes in line withlegislation Review and update all administration and reception policies and procedures Manage all practice deliveries, ensuring compliance with cold chainrequirements where applicable MeetingsManagement: Coordinate and act as secretary for thePatient Participation Group meetings Coordinate and chair administration teammeetings within the practice Arrange and undertake monthly 1-2-1 meetingswith each administration team member Attend weekly management meetings within thepractice Attend the practice weekly business meetingsand communicate any relevant information to the administration team Person Specification Other requirements Flexibility to work outside of core office hours Maintain confidentiality at all times Evidence of continuing professional development Qualifications GCSE English (C or above) and at least three others Educated to A-level/equivalent or higher, with relevant experience Management Qualification AMSPAR qualification (L3 in Medical Administration) NVQ Level 2 in Health and Social Care Experience Experience of working with the general public Experience of administrative duties Experience of leading/managing a team Experience of working in a healthcare setting Experience of successfully developing and implementing projects Experience of providing appraisal writing and staff development Experience of health and safety requirements and needs within a small business Experience of chairing meetings, and producing agendas and minutes Knowledge & Skills Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to manage and develop staff (rotas, appraisals etc) Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Ability to get along with people from all backgrounds and communities, respecting lifestyles and diversity Problem solver with the ability to process information accurately and effectively, interpreting data as required Strategic thinker with a solutions-focused approach Good organisational skills Ability to effectively utilise resources Punctual and committed to supporting the team effort High levels of integrity and loyalty Ability to network and build relationships Flexible, cooperative and motivated Confident, assertive and resilient Ability to drive and deliver change effectively Ability to use initiative and judgement Ability to motivate teams, enhance morale and maintain a positive working environment, including team-building sessions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The team works in the spirit of Integrity, Respect, Accountability and Teamwork. MAIN RESPONSIBILITIES PEOPLE MANAGEMENT Coach and support the team to deliver customer experience and business goals Recruit, on-board train and support the team to deliver the customer experience and business goals Support in ensuring all the store planning and annual leave is in line with the business needs Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex) Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager Completion of all BeKIKO dossiers, quizzes and training elements Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss) PROCEDURES & POLICIES EXECUTION Guarantee that stores are compliant with all KIKO standards and procedures Guarantee the compliance with store procedures (KIKO STORE BOOK). Guarantee the execution of the promotional calendar. Guarantee all operational procedures are adhered to in store and that the store is compliant Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies. Minimum of 4 years of experience in a similar role within the retail industry Demonstrated leadership skills and the ability to effectively manage a team Excellent communication and interpersonal skills Strong organizational and time management abilities Proven track record of achieving sales targets and driving business growth Knowledge of inventory management and visual merchandising Ability to analyze sales data and make informed decisions Flexibility to work evenings, weekends, and holidays as required Proficiency in using point-of-sale (POS) systems and other retail software Passion for the beauty industry and familiarity with KIKO MILANO products
Feb 03, 2026
Full time
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The team works in the spirit of Integrity, Respect, Accountability and Teamwork. MAIN RESPONSIBILITIES PEOPLE MANAGEMENT Coach and support the team to deliver customer experience and business goals Recruit, on-board train and support the team to deliver the customer experience and business goals Support in ensuring all the store planning and annual leave is in line with the business needs Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex) Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager Completion of all BeKIKO dossiers, quizzes and training elements Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss) PROCEDURES & POLICIES EXECUTION Guarantee that stores are compliant with all KIKO standards and procedures Guarantee the compliance with store procedures (KIKO STORE BOOK). Guarantee the execution of the promotional calendar. Guarantee all operational procedures are adhered to in store and that the store is compliant Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies. Minimum of 4 years of experience in a similar role within the retail industry Demonstrated leadership skills and the ability to effectively manage a team Excellent communication and interpersonal skills Strong organizational and time management abilities Proven track record of achieving sales targets and driving business growth Knowledge of inventory management and visual merchandising Ability to analyze sales data and make informed decisions Flexibility to work evenings, weekends, and holidays as required Proficiency in using point-of-sale (POS) systems and other retail software Passion for the beauty industry and familiarity with KIKO MILANO products
Job Title: Customer Success Manager Type: Full-time Experience: 3+ years Location: London What about us? Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas. At INFINIT we are on a mission to reshape the future of SMEs with AI at the forefront. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business with AI agents. By focussing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers. INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide. Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation The Role We are seeking a customer facing, focussed and analytical Customer Success Manager. This role is ideal for someone who thrives at the intersection of technology, data, and client engagement. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. The ideal candidate is comfortable dealing directly with customers, proactive in solving complex challenges, and capable of translating data insights into actionable recommendations. Your ability to combine deep analytical skills with strong relationship management will be essential to success in this role. What do we want to achieve together? Customer Success Operations Lead customer onboarding processes, ensuring swift and successful implementation. Monitor customer health metrics, proactively addressing churn risks and improving satisfaction. Contribute to the development of Customer Success playbooks, knowledge bases, and best practices. Customer Relationship Management Serve as the primary point of contact for our customers, guiding them through onboarding, adoption, and renewal cycles. Build strong, long-term relationships with clients, understanding their business goals and ensuring our platform supports their success. Conduct regular business reviews with customers, offering insights, best practices, and strategic recommendations. Customer Advocacy & Cross-Functional Collaboration Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Work closely with Product and Engineering to relay customer feedback, identify feature opportunities, and help influence the product roadmap. Support Sales with upsell and cross-sell opportunities by spotting expansion potential and helping craft value-driven proposals. Data & Insight Generation Use Google Analytics and internal data tools to analyze customer usage patterns, identify risks, and uncover opportunities. Investigate customer issues with a methodical, critical-thinking approach, recommending solutions that improve outcomes and platform engagement. Develop data-driven reports and insights to support customer engagements and internal decision-making What do you need to be successful in this role? 3+ years of experience in Customer Success and Client Onboarding in a SaaS or Tech startup environment. Ownership mindset: Takes initiative, solves problems independently, escalates thoughtfully. Scrappy and resourceful: Comfortable working with evolving processes, systems, and ambiguity. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Data-driven: Uses metrics (NPS, health scores, churn signals, adoption data) to guide actions. Proactive: Spots risk early, identifies expansion opportunities, and stays ahead of customer needs. Collaboration-oriented: Works seamlessly with Sales, Product, Operations, and Support. Experience using CS or CRM tools (HubSpot ideally) What will you find working at INFINIT? Competitive Salary: We offer highly competitive salaries Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment. Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities. Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance. Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time. Personal Time Off: Enjoy flexibility with your personal time off. Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our London office and 2 from home Diversity and Inclusion INFINIT promotes an inclusive culture that seeks equity and values different perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Feb 03, 2026
Full time
Job Title: Customer Success Manager Type: Full-time Experience: 3+ years Location: London What about us? Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas. At INFINIT we are on a mission to reshape the future of SMEs with AI at the forefront. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business with AI agents. By focussing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers. INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide. Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation The Role We are seeking a customer facing, focussed and analytical Customer Success Manager. This role is ideal for someone who thrives at the intersection of technology, data, and client engagement. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. The ideal candidate is comfortable dealing directly with customers, proactive in solving complex challenges, and capable of translating data insights into actionable recommendations. Your ability to combine deep analytical skills with strong relationship management will be essential to success in this role. What do we want to achieve together? Customer Success Operations Lead customer onboarding processes, ensuring swift and successful implementation. Monitor customer health metrics, proactively addressing churn risks and improving satisfaction. Contribute to the development of Customer Success playbooks, knowledge bases, and best practices. Customer Relationship Management Serve as the primary point of contact for our customers, guiding them through onboarding, adoption, and renewal cycles. Build strong, long-term relationships with clients, understanding their business goals and ensuring our platform supports their success. Conduct regular business reviews with customers, offering insights, best practices, and strategic recommendations. Customer Advocacy & Cross-Functional Collaboration Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Work closely with Product and Engineering to relay customer feedback, identify feature opportunities, and help influence the product roadmap. Support Sales with upsell and cross-sell opportunities by spotting expansion potential and helping craft value-driven proposals. Data & Insight Generation Use Google Analytics and internal data tools to analyze customer usage patterns, identify risks, and uncover opportunities. Investigate customer issues with a methodical, critical-thinking approach, recommending solutions that improve outcomes and platform engagement. Develop data-driven reports and insights to support customer engagements and internal decision-making What do you need to be successful in this role? 3+ years of experience in Customer Success and Client Onboarding in a SaaS or Tech startup environment. Ownership mindset: Takes initiative, solves problems independently, escalates thoughtfully. Scrappy and resourceful: Comfortable working with evolving processes, systems, and ambiguity. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Data-driven: Uses metrics (NPS, health scores, churn signals, adoption data) to guide actions. Proactive: Spots risk early, identifies expansion opportunities, and stays ahead of customer needs. Collaboration-oriented: Works seamlessly with Sales, Product, Operations, and Support. Experience using CS or CRM tools (HubSpot ideally) What will you find working at INFINIT? Competitive Salary: We offer highly competitive salaries Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment. Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities. Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance. Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time. Personal Time Off: Enjoy flexibility with your personal time off. Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our London office and 2 from home Diversity and Inclusion INFINIT promotes an inclusive culture that seeks equity and values different perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Salary: From £32,200 Location: Teesdale Local Store, Stockton-On-Tees, TS17 6PS Contract type: Permanent Business area: Retail Closing date: 10 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 03, 2026
Full time
Salary: From £32,200 Location: Teesdale Local Store, Stockton-On-Tees, TS17 6PS Contract type: Permanent Business area: Retail Closing date: 10 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
About Us Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date. Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; 'collaborative staff banks', which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps. Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year, and has recently received the prestigious HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award. The Role Our Customer Success Team resides within the Client Operations Team in the Operations business area, and is responsible for maintaining relationships with all customers, especially those of strategic importance to the business (i.e., account management). We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Through proactive support, Customer Success Managers aim to empower all customers and enhance their and their user's overall experience with Patchwork's products. A primary focus of this role is to support customer relationships through driving best practices for system utilisation and supporting Customer Success Directors in fostering long term relationships. Everyone in Customer Success is capable of assisting across all products, but there will predominantly be a focus on rostering and job planning. Key Responsibilities System Utilisation, Insights & Reporting Monitoring customer usage metrics, identify trends, and provide actionable data driven insights to improve product engagement and satisfaction. Presenting performance reports and success metrics during customer review meetings, highlighting successes and areas for improvement. Attending customer site meetings, from time to time, to complete activities such as system configuration audits. Updating the CRM with any actions from meetings, including meeting notes; and ensuring actions are fed to the relevant team. Using data to embed best practice of system utilisation across the wider business and with external stakeholders. Customer Relationship Management Working closely with and supporting all roles within the Customer Success Team to drive successful and optimal system utilisation and effective and impactful communication with customers. Supporting Patchwork's Customer Success Directors with product knowledge to improve the impact of all meetings. Developing and maintaining impactful relationships with key external stakeholders. Receive inbound Customer Success queries such as continual improvement requests and configuration queries, and understanding where to divert these queries appropriately. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Delegate, or handing over, tasks to the appropriate internal teams for resolution, which may involve, for example, notifying the Customer Support Team of actions arising from meetings. Advocate for customers by consistently representing their needs and perspectives within the organisation, developing and leveraging good relationships with internal stakeholders. Internal Collaboration, Education & Best Practice Working collaboratively within the Customer Success Team to develop and document processes to build up, maintain and improve a knowledge base, including clear internal change management procedures and audit documentation for customers. Supporting Customer Success Directors by providing and analysing customer and app user feedback and data analysis, along with industry standards and new technologies to collaboratively drive a culture of continuous improvement. Continuously documenting ways of working to improve cross functional collaboration and to relay product feedback and customer insights to internal stakeholders. Working with Customer Success Directors to ensure a seamless experience for all of Patchwork's customers by sharing relevant insights to offer more personalised support. Supporting cross functional teams such as Revenue, Product and Technology teams by providing experienced guidance on Patchwork's products (i.e., how the product works - either as intended to customers or how the product actually works for customers to internal stakeholders) and best practice of system utilisation. Educating internal stakeholders on system understanding and utilisation, with a goal of knowledge transfer and upskilling internal stakeholders. Monitor industry trends, new technologies and Customer Success best practices, providing support within the Customer Success Team to ensure the whole team continues to be innovative and competitive. Support Customer Success Executives within the Customer Success Team. Collaborate with Customer Support to facilitate customer success. Build and maintain good relationships with internal stakeholders, specifically the wider Client Operations teams and the Product and Technology teams. Requirements Essential Proven experience in nurturing customer relationships in a similar role. Strong interpersonal and communication skills to build trust and rapport with internal and external stakeholders. Ability to represent the customer's voice within the company, ensuring customer feedback is addressed and prioritised. Strong analytical and problem solving capabilities to address challenges effectively. Proactive approach in identifying potential issues and offering solutions for best system utilisation. Strong organisational skills to handle timelines, follow ups, and prioritisation of client needs. Proficiency in using data to present insights. Ability to quickly learn and understand new product functionality. Capable of training and imparting knowledge to others. Ability and willingness to work cross functionally with sales, product, and support teams to ensure alignment and consistent service delivery. Excellent listening, written, and verbal communication skills. Demonstrable ability to anticipate customer needs and identify potential problems before they scale. Eagerness to work with multiple people and be a self starter. Prideful in attention to detail. Experience using common customer tools and CRMs (i.e., HubSpot). Tech savvy and adaptable to new technologies and systems. Experience collaborating in a dynamic, fast paced and autonomous environment, such as a start up or scale up. Nice to Have Experience or knowledge of AI tools. Experience in technical customer support. Experience in a tech start up/scale up. Experience or knowledge of the NHS, healthcare, or healthtech industry. Experience or knowledge of workforce applications, particularly around rostering and/or job planning. Benefits, Perks & Remuneration Salary: £40,000 £50,000 Hybrid and flexible workplace Cycle Scheme Tech Loan Scheme Employee Assistance Programme (Health Assured) Personal Learning & Development Budget Flexible income options via Wagestream Dog friendly London Hub Vibrant and fun London Hub with unlimited refreshments & games Access to co working spaces across the UK The Small Print We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us. Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.
Feb 03, 2026
Full time
About Us Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date. Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; 'collaborative staff banks', which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps. Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year, and has recently received the prestigious HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award. The Role Our Customer Success Team resides within the Client Operations Team in the Operations business area, and is responsible for maintaining relationships with all customers, especially those of strategic importance to the business (i.e., account management). We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Through proactive support, Customer Success Managers aim to empower all customers and enhance their and their user's overall experience with Patchwork's products. A primary focus of this role is to support customer relationships through driving best practices for system utilisation and supporting Customer Success Directors in fostering long term relationships. Everyone in Customer Success is capable of assisting across all products, but there will predominantly be a focus on rostering and job planning. Key Responsibilities System Utilisation, Insights & Reporting Monitoring customer usage metrics, identify trends, and provide actionable data driven insights to improve product engagement and satisfaction. Presenting performance reports and success metrics during customer review meetings, highlighting successes and areas for improvement. Attending customer site meetings, from time to time, to complete activities such as system configuration audits. Updating the CRM with any actions from meetings, including meeting notes; and ensuring actions are fed to the relevant team. Using data to embed best practice of system utilisation across the wider business and with external stakeholders. Customer Relationship Management Working closely with and supporting all roles within the Customer Success Team to drive successful and optimal system utilisation and effective and impactful communication with customers. Supporting Patchwork's Customer Success Directors with product knowledge to improve the impact of all meetings. Developing and maintaining impactful relationships with key external stakeholders. Receive inbound Customer Success queries such as continual improvement requests and configuration queries, and understanding where to divert these queries appropriately. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Delegate, or handing over, tasks to the appropriate internal teams for resolution, which may involve, for example, notifying the Customer Support Team of actions arising from meetings. Advocate for customers by consistently representing their needs and perspectives within the organisation, developing and leveraging good relationships with internal stakeholders. Internal Collaboration, Education & Best Practice Working collaboratively within the Customer Success Team to develop and document processes to build up, maintain and improve a knowledge base, including clear internal change management procedures and audit documentation for customers. Supporting Customer Success Directors by providing and analysing customer and app user feedback and data analysis, along with industry standards and new technologies to collaboratively drive a culture of continuous improvement. Continuously documenting ways of working to improve cross functional collaboration and to relay product feedback and customer insights to internal stakeholders. Working with Customer Success Directors to ensure a seamless experience for all of Patchwork's customers by sharing relevant insights to offer more personalised support. Supporting cross functional teams such as Revenue, Product and Technology teams by providing experienced guidance on Patchwork's products (i.e., how the product works - either as intended to customers or how the product actually works for customers to internal stakeholders) and best practice of system utilisation. Educating internal stakeholders on system understanding and utilisation, with a goal of knowledge transfer and upskilling internal stakeholders. Monitor industry trends, new technologies and Customer Success best practices, providing support within the Customer Success Team to ensure the whole team continues to be innovative and competitive. Support Customer Success Executives within the Customer Success Team. Collaborate with Customer Support to facilitate customer success. Build and maintain good relationships with internal stakeholders, specifically the wider Client Operations teams and the Product and Technology teams. Requirements Essential Proven experience in nurturing customer relationships in a similar role. Strong interpersonal and communication skills to build trust and rapport with internal and external stakeholders. Ability to represent the customer's voice within the company, ensuring customer feedback is addressed and prioritised. Strong analytical and problem solving capabilities to address challenges effectively. Proactive approach in identifying potential issues and offering solutions for best system utilisation. Strong organisational skills to handle timelines, follow ups, and prioritisation of client needs. Proficiency in using data to present insights. Ability to quickly learn and understand new product functionality. Capable of training and imparting knowledge to others. Ability and willingness to work cross functionally with sales, product, and support teams to ensure alignment and consistent service delivery. Excellent listening, written, and verbal communication skills. Demonstrable ability to anticipate customer needs and identify potential problems before they scale. Eagerness to work with multiple people and be a self starter. Prideful in attention to detail. Experience using common customer tools and CRMs (i.e., HubSpot). Tech savvy and adaptable to new technologies and systems. Experience collaborating in a dynamic, fast paced and autonomous environment, such as a start up or scale up. Nice to Have Experience or knowledge of AI tools. Experience in technical customer support. Experience in a tech start up/scale up. Experience or knowledge of the NHS, healthcare, or healthtech industry. Experience or knowledge of workforce applications, particularly around rostering and/or job planning. Benefits, Perks & Remuneration Salary: £40,000 £50,000 Hybrid and flexible workplace Cycle Scheme Tech Loan Scheme Employee Assistance Programme (Health Assured) Personal Learning & Development Budget Flexible income options via Wagestream Dog friendly London Hub Vibrant and fun London Hub with unlimited refreshments & games Access to co working spaces across the UK The Small Print We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us. Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.
Salary: From £32,200 Location: Bristol Broadmead Local Store, Bristol, BS1 3HF Contract type: Permanent Business area: Retail Closing date: 03 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change keeping your team motivated and focused. You walk the talk showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 03, 2026
Full time
Salary: From £32,200 Location: Bristol Broadmead Local Store, Bristol, BS1 3HF Contract type: Permanent Business area: Retail Closing date: 03 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change keeping your team motivated and focused. You walk the talk showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
About us Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We're dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology. Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through the internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 30 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow's clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations. As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes. We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission: Equal parts head and heart. We're both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we're a transparent organisation where a healthy, respectful debate is encouraged. With our customers, we challenge them if we don't think they're achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We're breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We're a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we're hungry for change. But, we're just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and Planet Positive. We're caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we're also committed to actively reducing our own footprint while doing so. We're leaving the planet and its people better off than we found them This is an opportunity to join a purpose driven organisation and help us propel our growth at what is truly the most exciting and dynamic points in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 27 colleagues who are based in London, Dubai, Singapore, Shanghai and the US. We are looking for a motivated and entrepreneurial bi-lingual individual (fluency in Spanish as well as English is a must) with a can-do attitude to join our European Operations team. You will be playing an instrumental role in managing and growing an exciting and significant key account. The role will involve regular European travel. Key objectives of role: The full scope of your role will be discussed in detail at interview, however typical tasks might include: Build strong relationships with clients ensuring they are bought in to making Winnow system successful Understand clients' current situation and needs to tailor the best solutions for them Ensure smooth end-to-end implementation process with client, train multi-disciplined teams to use Winnow in person and remotely Take consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience: You are likely to be least degree educated You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity You have an intermediate level of Excel and working knowledge of Work and Powerpoint Personal Attributes: You will have excellent verbal and written communication skills in Spanish in addition to English You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use You are passionate about your career. You proactively stay abreast of developments in your own field of study whilst being driven and committed to helping the organisation achieve its mission You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time You are able to organise self, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Competitive base salary Customer Success bonus scheme Company stock options package Pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus a £20 monthly wellness allowance Employee Assistance Programme - 24/7 helpline for your wellbeing Early finish Friday - log off from 3pm if you have finished all your work by then 25 days of paid vacation time (plus the option to buy a further 5 days annual leave) in addition to national holidays You will love what you do - waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
Feb 03, 2026
Full time
About us Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We're dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology. Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through the internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 30 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow's clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations. As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes. We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission: Equal parts head and heart. We're both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we're a transparent organisation where a healthy, respectful debate is encouraged. With our customers, we challenge them if we don't think they're achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We're breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We're a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we're hungry for change. But, we're just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and Planet Positive. We're caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we're also committed to actively reducing our own footprint while doing so. We're leaving the planet and its people better off than we found them This is an opportunity to join a purpose driven organisation and help us propel our growth at what is truly the most exciting and dynamic points in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 27 colleagues who are based in London, Dubai, Singapore, Shanghai and the US. We are looking for a motivated and entrepreneurial bi-lingual individual (fluency in Spanish as well as English is a must) with a can-do attitude to join our European Operations team. You will be playing an instrumental role in managing and growing an exciting and significant key account. The role will involve regular European travel. Key objectives of role: The full scope of your role will be discussed in detail at interview, however typical tasks might include: Build strong relationships with clients ensuring they are bought in to making Winnow system successful Understand clients' current situation and needs to tailor the best solutions for them Ensure smooth end-to-end implementation process with client, train multi-disciplined teams to use Winnow in person and remotely Take consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience: You are likely to be least degree educated You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity You have an intermediate level of Excel and working knowledge of Work and Powerpoint Personal Attributes: You will have excellent verbal and written communication skills in Spanish in addition to English You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use You are passionate about your career. You proactively stay abreast of developments in your own field of study whilst being driven and committed to helping the organisation achieve its mission You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time You are able to organise self, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Competitive base salary Customer Success bonus scheme Company stock options package Pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus a £20 monthly wellness allowance Employee Assistance Programme - 24/7 helpline for your wellbeing Early finish Friday - log off from 3pm if you have finished all your work by then 25 days of paid vacation time (plus the option to buy a further 5 days annual leave) in addition to national holidays You will love what you do - waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
Job Title: Senior Product Safety Engineer Location: Coventry - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Develop, implement and maintain the Safety Management System Support the production of Project Safety Management Plans Undertake Product Safety hazard and risk identification, management and assessment activities Support construction of the Project Product Safety Case including Safety Case Reports Support administration and management of the Project Hazard Log Support the delivery training to the Product Safety and Environmental domains and the wider BAE Systems community Produce, present and articulate clear and logical technical safety arguments Complete peer reviews, checking, verification and assurance tasks to demonstrate the adequacy and robustness of the Project Safety Case and supporting documentation Your skills and experiences: Essential: Science/Technology/Engineering/Mathematics (STEM) Degree or equivalent Awareness of the challenges posed by the environment that the product will be exposed to Desirable: Awareness of design, manufacturing, assembly, commissioning and testing submarines lifecycle phases Ability to interpret technical data Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Integrated Combat Systems Team As a Product Safety Engineer you will provide support to the Engineering Delivery Manager in the development, delivery and maintenance of the Project Product Safety Management System and Product Safety Case to ensure Products are safe to own and legal to operate. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 10th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 03, 2026
Full time
Job Title: Senior Product Safety Engineer Location: Coventry - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Develop, implement and maintain the Safety Management System Support the production of Project Safety Management Plans Undertake Product Safety hazard and risk identification, management and assessment activities Support construction of the Project Product Safety Case including Safety Case Reports Support administration and management of the Project Hazard Log Support the delivery training to the Product Safety and Environmental domains and the wider BAE Systems community Produce, present and articulate clear and logical technical safety arguments Complete peer reviews, checking, verification and assurance tasks to demonstrate the adequacy and robustness of the Project Safety Case and supporting documentation Your skills and experiences: Essential: Science/Technology/Engineering/Mathematics (STEM) Degree or equivalent Awareness of the challenges posed by the environment that the product will be exposed to Desirable: Awareness of design, manufacturing, assembly, commissioning and testing submarines lifecycle phases Ability to interpret technical data Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Integrated Combat Systems Team As a Product Safety Engineer you will provide support to the Engineering Delivery Manager in the development, delivery and maintenance of the Project Product Safety Management System and Product Safety Case to ensure Products are safe to own and legal to operate. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 10th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
TIG Welder up to £33,000 dependant on experience Havant Full Time Permanent Monday to Friday Do you have experience in setting and operating CNC break Presses? Do you have experience as a TIG Welder? We are recruiting a Welder/Machine Operator to join the team. The Welder should have a good understanding of TIG welding up to 2mm In return, we are offering a competitive salary, depending on experience, plus 25 days holiday + bank holidays, 13:00 finish on a Friday, Christmas shut down. This is a full-time, permanent role. The hours of work will be Monday Thursday 08 30, Friday 08 00 Reporting to the Shop Floor Manager your responsibilities will include: To understand the functions of the Amada CNC Brake Presses, Vipros Punch Machine. To have an understanding of manufacturing TIG welded parts and have experience welding up to 2mm The ideal candidate: Ability to read and interpret drawings (3rd angle drawings). Experience in setting and operating CNC break Presses Experience of using Production Machines and setting. Good understanding of Health & Safety procedures.
Feb 03, 2026
Full time
TIG Welder up to £33,000 dependant on experience Havant Full Time Permanent Monday to Friday Do you have experience in setting and operating CNC break Presses? Do you have experience as a TIG Welder? We are recruiting a Welder/Machine Operator to join the team. The Welder should have a good understanding of TIG welding up to 2mm In return, we are offering a competitive salary, depending on experience, plus 25 days holiday + bank holidays, 13:00 finish on a Friday, Christmas shut down. This is a full-time, permanent role. The hours of work will be Monday Thursday 08 30, Friday 08 00 Reporting to the Shop Floor Manager your responsibilities will include: To understand the functions of the Amada CNC Brake Presses, Vipros Punch Machine. To have an understanding of manufacturing TIG welded parts and have experience welding up to 2mm The ideal candidate: Ability to read and interpret drawings (3rd angle drawings). Experience in setting and operating CNC break Presses Experience of using Production Machines and setting. Good understanding of Health & Safety procedures.
Brent Cross - FULL TIME / ONSITE JEWELLS - Jewellery that's fun, expressive, and all about YOU. We're looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You'll be the heartbeat of the business-leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you'll set the standard for excellence in every part of the store. No piercing experience? Don't worry-we'll provide full, accredited training so you can pierce with confidence and support your team in doing the same. What You'll Be Doing Lead with energy - Inspire, coach, and develop your team to deliver standout service, styling, and sales. Own performance - Take accountability for KPIs, sales growth, and store productivity. Manage inventory - Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly. Drive VM standards - Ensure displays are inspiring, on brand, and consistently updated to attract and excite customers. Deliver experiences - Ensure customers leave with jewellery they love and piercing experiences they'll rave about. Run operations - Manage appointments, cash handling, compliance, and store standards. Grow talent - Coach and develop future leaders, building a high performing team culture. Lead from the floor - Be the role model for energy, service, and style every day. What We're Looking For Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step). A commercial mindset with confidence in driving KPIs and sales. Strong inventory management skills with an eye for detail. A passion for visual merchandising with the ability to bring the brand to life on the shop floor. A natural coach who thrives on developing people and building winning teams. Confident, customer first, and excited to train as a certified piercer. Full time availability (40 hours per week), including evenings and weekends. Why You'll Love Working With Us Competitive salary + bonus + commission. Fully paid, accredited piercing training. Jewellery allowance, team discounts, and team competitions. Real career growth with a fast expanding global brand. A birthday day off-because everyone deserves to sparkle on their big day.
Feb 03, 2026
Full time
Brent Cross - FULL TIME / ONSITE JEWELLS - Jewellery that's fun, expressive, and all about YOU. We're looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You'll be the heartbeat of the business-leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you'll set the standard for excellence in every part of the store. No piercing experience? Don't worry-we'll provide full, accredited training so you can pierce with confidence and support your team in doing the same. What You'll Be Doing Lead with energy - Inspire, coach, and develop your team to deliver standout service, styling, and sales. Own performance - Take accountability for KPIs, sales growth, and store productivity. Manage inventory - Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly. Drive VM standards - Ensure displays are inspiring, on brand, and consistently updated to attract and excite customers. Deliver experiences - Ensure customers leave with jewellery they love and piercing experiences they'll rave about. Run operations - Manage appointments, cash handling, compliance, and store standards. Grow talent - Coach and develop future leaders, building a high performing team culture. Lead from the floor - Be the role model for energy, service, and style every day. What We're Looking For Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step). A commercial mindset with confidence in driving KPIs and sales. Strong inventory management skills with an eye for detail. A passion for visual merchandising with the ability to bring the brand to life on the shop floor. A natural coach who thrives on developing people and building winning teams. Confident, customer first, and excited to train as a certified piercer. Full time availability (40 hours per week), including evenings and weekends. Why You'll Love Working With Us Competitive salary + bonus + commission. Fully paid, accredited piercing training. Jewellery allowance, team discounts, and team competitions. Real career growth with a fast expanding global brand. A birthday day off-because everyone deserves to sparkle on their big day.
WOULD YOU LIKE TO JOIN US IN OUR MISSION TO MAKE THE WORLD LOVE LIQUORICE? LAKRIDS BY BÜLOW is the story of passionate craftsmanship in gourmet liquorice. Founded in 2007 by Johan Bülow on the Danish island of Bornholm, we continue our journey of creating surprising combinations and sensory experiences with liquorice at the core. The ambition remains the same: To inspire people around the world and spread the love for this unique Nordic flavour. With the mission to make the world love liquorice - one liquorice at a time, LAKRIDS BY BÜLOW has its own stores in Denmark, Sweden, Finland, Norway, Germany, the United Kingdom, and the United Arab Emirates, as well as retail partners in more than 40 markets. Job Description We are looking for a passionate and enthusiastic Assistant Store Manager to join our team in Canary Wharf, London. You will support our UK Store Manager and assist with the day to day running of the store, whilst creating an excellent customer experience through product and brand knowledge. Key Responsibilities Welcoming customers and providing excellent service throughout their visit. Supporting the store team with daily tasks and working towards daily KPI targets. Train store staff alongside the Store Manager. Promote our customer database to drive community registrations. Maintain the appearance of the store in accordance with visual merchandise guidelines. Proactively conducting tasting sessions and product demonstrations. Providing gifting solutions; showcasing our range of gifting options and making recommendations based on budget and occasion. Demonstrate your acquired product and company knowledge. Work closely with the Store Manager to ensure support in all aspects of the store. Opening Hours Weekdays 10:00am-8:00pm Weekends 12:00am-6:00pm Salary 28.000 GBP/year Start Date 1st of February 2026 Qualifications A team player who enjoys working together and supporting others. An understanding for leadership and sales. Experience in Retail and maybe even as an Assistant Manager in a similar role. Confidence and flexibility with a keen eye for detail. Good organisational skills. Available to work weekends. A passion for forming and maintaining relationships with our customers and staff. We Offer Support and sales development from our UK Store Manager A workplace that values honesty, innovation, and passion. 50% staff discount on all our products Friday liquorice - every Friday the whole team takes home free liquorice Professional and personal development. Competitive salary based on qualifications. Our Commitment to Diversity, Equality and Inclusion At LAKRIDS BY BÜLOW we are fully committed to promoting a diverse, equal, and inclusive workplace across all functions and parts of our organisation. If you would like to be part of our exciting success story and believe that your skills and motivation are a good fit, we look forward to receiving your application. If you have any concerns about your suitability for the position or any other questions, please contact the hiring manager at .
Feb 03, 2026
Full time
WOULD YOU LIKE TO JOIN US IN OUR MISSION TO MAKE THE WORLD LOVE LIQUORICE? LAKRIDS BY BÜLOW is the story of passionate craftsmanship in gourmet liquorice. Founded in 2007 by Johan Bülow on the Danish island of Bornholm, we continue our journey of creating surprising combinations and sensory experiences with liquorice at the core. The ambition remains the same: To inspire people around the world and spread the love for this unique Nordic flavour. With the mission to make the world love liquorice - one liquorice at a time, LAKRIDS BY BÜLOW has its own stores in Denmark, Sweden, Finland, Norway, Germany, the United Kingdom, and the United Arab Emirates, as well as retail partners in more than 40 markets. Job Description We are looking for a passionate and enthusiastic Assistant Store Manager to join our team in Canary Wharf, London. You will support our UK Store Manager and assist with the day to day running of the store, whilst creating an excellent customer experience through product and brand knowledge. Key Responsibilities Welcoming customers and providing excellent service throughout their visit. Supporting the store team with daily tasks and working towards daily KPI targets. Train store staff alongside the Store Manager. Promote our customer database to drive community registrations. Maintain the appearance of the store in accordance with visual merchandise guidelines. Proactively conducting tasting sessions and product demonstrations. Providing gifting solutions; showcasing our range of gifting options and making recommendations based on budget and occasion. Demonstrate your acquired product and company knowledge. Work closely with the Store Manager to ensure support in all aspects of the store. Opening Hours Weekdays 10:00am-8:00pm Weekends 12:00am-6:00pm Salary 28.000 GBP/year Start Date 1st of February 2026 Qualifications A team player who enjoys working together and supporting others. An understanding for leadership and sales. Experience in Retail and maybe even as an Assistant Manager in a similar role. Confidence and flexibility with a keen eye for detail. Good organisational skills. Available to work weekends. A passion for forming and maintaining relationships with our customers and staff. We Offer Support and sales development from our UK Store Manager A workplace that values honesty, innovation, and passion. 50% staff discount on all our products Friday liquorice - every Friday the whole team takes home free liquorice Professional and personal development. Competitive salary based on qualifications. Our Commitment to Diversity, Equality and Inclusion At LAKRIDS BY BÜLOW we are fully committed to promoting a diverse, equal, and inclusive workplace across all functions and parts of our organisation. If you would like to be part of our exciting success story and believe that your skills and motivation are a good fit, we look forward to receiving your application. If you have any concerns about your suitability for the position or any other questions, please contact the hiring manager at .
Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We are currently looking for a Senior Product Manager who will take ownership of one of our core product lines. You will have the opportunity to drive product strategy, enhance user experiences, and work closely with our cross-functional teams to deliver valuable solutions to our customers. This role will focus on Search, CRM, Active and Known Users, AI, and strategies to re-engage our audience, ensuring we continue to create meaningful and personalised user experiences. What you'll be doing Define and communicate the product vision and strategy aligned with business objectives. Develop data-informed roadmaps aligned with company OKRs and business priorities. Conduct market, customer, and competitive research to identify opportunities. Translate strategic goals into clear product requirements and success metrics. Collaborate with engineering, design, data, and other stakeholders to deliver impactful features. Manage product lifecycle from concept through to go to market and post-launch optimisation. Define and track key product KPIs (e.g., adoption, retention, revenue, engagement). Use data and experimentation to validate hypotheses and inform decisions. Serve as the voice of the product and customer across the organization Mentor junior PMs or contribute to improving product processes. Build strong cross-functional relationships with GTM (go-to-market), sales, marketing, and support teams. Experience Strong background in product management, ideally at senior level. Proven record of shipping successful, high-impact products. Experience working in relevant domains (e.g., SaaS, fintech, e-commerce, AI, marketplaces). Skills Strong product sense and customer empathy. Excellent analytical and problem-solving abilities. Proficiency with product tools (e.g., Jira, Figma, Amplitude, SQL). Strong communication, stakeholder management, and storytelling skills. Ability to lead without direct authority. Strong commercial acumen and proven experience collaborating with commercial teams to drive revenue growth. Good design intuition and ability to collaborate effectively with designers. Experience working cross-functionally across multiple business areas. Strategic thinker that can deliver at pace Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London - or membership in regional offices 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors.
Feb 03, 2026
Full time
Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We are currently looking for a Senior Product Manager who will take ownership of one of our core product lines. You will have the opportunity to drive product strategy, enhance user experiences, and work closely with our cross-functional teams to deliver valuable solutions to our customers. This role will focus on Search, CRM, Active and Known Users, AI, and strategies to re-engage our audience, ensuring we continue to create meaningful and personalised user experiences. What you'll be doing Define and communicate the product vision and strategy aligned with business objectives. Develop data-informed roadmaps aligned with company OKRs and business priorities. Conduct market, customer, and competitive research to identify opportunities. Translate strategic goals into clear product requirements and success metrics. Collaborate with engineering, design, data, and other stakeholders to deliver impactful features. Manage product lifecycle from concept through to go to market and post-launch optimisation. Define and track key product KPIs (e.g., adoption, retention, revenue, engagement). Use data and experimentation to validate hypotheses and inform decisions. Serve as the voice of the product and customer across the organization Mentor junior PMs or contribute to improving product processes. Build strong cross-functional relationships with GTM (go-to-market), sales, marketing, and support teams. Experience Strong background in product management, ideally at senior level. Proven record of shipping successful, high-impact products. Experience working in relevant domains (e.g., SaaS, fintech, e-commerce, AI, marketplaces). Skills Strong product sense and customer empathy. Excellent analytical and problem-solving abilities. Proficiency with product tools (e.g., Jira, Figma, Amplitude, SQL). Strong communication, stakeholder management, and storytelling skills. Ability to lead without direct authority. Strong commercial acumen and proven experience collaborating with commercial teams to drive revenue growth. Good design intuition and ability to collaborate effectively with designers. Experience working cross-functionally across multiple business areas. Strategic thinker that can deliver at pace Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London - or membership in regional offices 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors.
Nova Systems is a global engineering services and technology solutions company, with strategically located offices in the United Kingdom, Ireland, Norway, Singapore, Australia, and New Zealand. We play a key part in keeping the global community safe. We pride ourselves in being responsive to our customers and are committed to delivering our solutions in a timely way. Small enough to care, big enough to matter, we leverage the benefits of scale for our clients. What makes Nova Systems truly unique, is our people, it's where the best and brightest minds come together to challenge, collaborate, and innovate. At Nova Systems we see things differently. We bring (and take) a different perspective. Our Vision - Smart People. Solving Complex Challenges. Making our world safe and secure. As the Head of Operations & Delivery you will be responsible for the safe and successful delivery of Airborne Mission Systems and Special Mission product projects to our clients. The position will involve the leadership and management of a team of experienced aerospace design engineers and project managers and will be accountable for the successful delivery of some of our most strategically important projects, as well as the financial performance of the portfolio. You will work closely with Business Support colleagues to ensure that programme controls and reporting mechanisms are in place and functioning correctly. You will also manage key client relationships, foster strong associations and ensure client satisfaction. The achievement of your responsibilities will be underpinned by your effective leadership and engagement of your team. Reporting directly to our GM of Aerospace Integration and Test - Jools Lee you'll be based in Corsham, near Bath, we have hybrid working (2-3 days in the office) with occasional travel to our offices in Shannon, Bournemouth, Bristol and to our client sites across the UK. Key Accountabilities Operational Control & Delivery Accountable for the successful delivery of Special Missions programmes within the Integrated Solutions line of business. Financial responsibility for delivery to gross margin targets and management of overhead budgets. Maintain operational control of the programme, ensuring project management capability and the team of Project Managers, is capable of delivering all projects on scope, on time and on budget. Management of the UK-based design & avionics engineering leads and their teams to support the required design outputs. Budget Ownership Ownership of the Special Missions budget, ensuring projects are delivered in line with financial targets, whilst managing financial performance and reporting. Monitor and control project costs, implementing cost saving measures where possible. Provide regular financial updates to senior leadership, highlighting any risks or issues. Work closely with key Finance and Project Support Office colleagues to establish and maintain the necessary project operational controls and reporting mechanisms. Client Relationships Build and maintain strong relationships with key clients, acting as the primary point of contact. Understand client needs and expectations, ensuring they are met or exceeded. Regularly communicate with clients, or oversee PM communications, to provide project updates and address any concerns. Work closely with clients to identify opportunities for additional services and solutions People Engagement Lead, mentor, and develop the Team to achieve a high performing and engaged workforce. Foster a culture of collaboration, accountability, innovation, technical excellence and continual improvement. Champion diversity and inclusion to build a workforce that reflects Nova's values. Experience of delivering aircraft modification and upgrade projects in an EASA or UK CAA Part 21J Design environment. Exceptional commercial acumen, negotiation, and communication skills, coupled with appropriate technical knowledge of mission avionics integration and regulatory understanding of aircraft modification certification processes. Demonstrable ability to successfully manage complex projects in the aerospace industry. Demonstrable ability to develop and manage relationships with senior executives, peers, clients and subcontractors. UK Right to Work - due to the nature of our work we can only accept NATO country passports. Security Clearence or the ability to obtain. What's in it for you? Up to 8.5% matched contributory pension £3000 Annual Personal and Professional Development Allowance £300 towards Professional Membership Subscriptions Study Leave - 5 days/yr 25 days of Annual Leave per year plus bank holidays Employee Assistance Program for employees and family members We are committed to increasing diversity of staff within Nova Systems International and within the aerospace and engineering sector. We welcome applications from everyone who meets the requirements of the role description, and we are committed to equal opportunity, equal treatment, and respect for every individual. At Nova Systems International we are proud supporters of the Armed Forces Covenant. We recognize the value that serving personnel, reservists, veterans, and military families bring to our business. We offer, and value, flexible working and we are also proud to be committed to mental health awareness and to actively support the wellbeing of our team. If you have special access requirements, please do let us know.
Feb 03, 2026
Full time
Nova Systems is a global engineering services and technology solutions company, with strategically located offices in the United Kingdom, Ireland, Norway, Singapore, Australia, and New Zealand. We play a key part in keeping the global community safe. We pride ourselves in being responsive to our customers and are committed to delivering our solutions in a timely way. Small enough to care, big enough to matter, we leverage the benefits of scale for our clients. What makes Nova Systems truly unique, is our people, it's where the best and brightest minds come together to challenge, collaborate, and innovate. At Nova Systems we see things differently. We bring (and take) a different perspective. Our Vision - Smart People. Solving Complex Challenges. Making our world safe and secure. As the Head of Operations & Delivery you will be responsible for the safe and successful delivery of Airborne Mission Systems and Special Mission product projects to our clients. The position will involve the leadership and management of a team of experienced aerospace design engineers and project managers and will be accountable for the successful delivery of some of our most strategically important projects, as well as the financial performance of the portfolio. You will work closely with Business Support colleagues to ensure that programme controls and reporting mechanisms are in place and functioning correctly. You will also manage key client relationships, foster strong associations and ensure client satisfaction. The achievement of your responsibilities will be underpinned by your effective leadership and engagement of your team. Reporting directly to our GM of Aerospace Integration and Test - Jools Lee you'll be based in Corsham, near Bath, we have hybrid working (2-3 days in the office) with occasional travel to our offices in Shannon, Bournemouth, Bristol and to our client sites across the UK. Key Accountabilities Operational Control & Delivery Accountable for the successful delivery of Special Missions programmes within the Integrated Solutions line of business. Financial responsibility for delivery to gross margin targets and management of overhead budgets. Maintain operational control of the programme, ensuring project management capability and the team of Project Managers, is capable of delivering all projects on scope, on time and on budget. Management of the UK-based design & avionics engineering leads and their teams to support the required design outputs. Budget Ownership Ownership of the Special Missions budget, ensuring projects are delivered in line with financial targets, whilst managing financial performance and reporting. Monitor and control project costs, implementing cost saving measures where possible. Provide regular financial updates to senior leadership, highlighting any risks or issues. Work closely with key Finance and Project Support Office colleagues to establish and maintain the necessary project operational controls and reporting mechanisms. Client Relationships Build and maintain strong relationships with key clients, acting as the primary point of contact. Understand client needs and expectations, ensuring they are met or exceeded. Regularly communicate with clients, or oversee PM communications, to provide project updates and address any concerns. Work closely with clients to identify opportunities for additional services and solutions People Engagement Lead, mentor, and develop the Team to achieve a high performing and engaged workforce. Foster a culture of collaboration, accountability, innovation, technical excellence and continual improvement. Champion diversity and inclusion to build a workforce that reflects Nova's values. Experience of delivering aircraft modification and upgrade projects in an EASA or UK CAA Part 21J Design environment. Exceptional commercial acumen, negotiation, and communication skills, coupled with appropriate technical knowledge of mission avionics integration and regulatory understanding of aircraft modification certification processes. Demonstrable ability to successfully manage complex projects in the aerospace industry. Demonstrable ability to develop and manage relationships with senior executives, peers, clients and subcontractors. UK Right to Work - due to the nature of our work we can only accept NATO country passports. Security Clearence or the ability to obtain. What's in it for you? Up to 8.5% matched contributory pension £3000 Annual Personal and Professional Development Allowance £300 towards Professional Membership Subscriptions Study Leave - 5 days/yr 25 days of Annual Leave per year plus bank holidays Employee Assistance Program for employees and family members We are committed to increasing diversity of staff within Nova Systems International and within the aerospace and engineering sector. We welcome applications from everyone who meets the requirements of the role description, and we are committed to equal opportunity, equal treatment, and respect for every individual. At Nova Systems International we are proud supporters of the Armed Forces Covenant. We recognize the value that serving personnel, reservists, veterans, and military families bring to our business. We offer, and value, flexible working and we are also proud to be committed to mental health awareness and to actively support the wellbeing of our team. If you have special access requirements, please do let us know.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Our shops are at the heart of our business, and they all play a key part in their local community.As a Shop Manager, you will have full accountability for your shop's performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will b e responsible for leading and developing a team of retail colleagues whilst delivering the highest possible retail standards and an excellent customer experience.You will become an expert in betting and make sure our customers enjoy our products and services responsibly.Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our 'Think 25' policy is always followed. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Previous management experience in the betting or gambling industry Ability to build credible relationships with colleagues and customers Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Feb 03, 2026
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Our shops are at the heart of our business, and they all play a key part in their local community.As a Shop Manager, you will have full accountability for your shop's performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will b e responsible for leading and developing a team of retail colleagues whilst delivering the highest possible retail standards and an excellent customer experience.You will become an expert in betting and make sure our customers enjoy our products and services responsibly.Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our 'Think 25' policy is always followed. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Previous management experience in the betting or gambling industry Ability to build credible relationships with colleagues and customers Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Store Manager - Oxford Road (Manchester) Manchester WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Inclusion Growth For us, this means that when you choose a cup half full mindset and welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY Position title: Store Manager Reports to: District Manager As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in store requirements are followed in order to deliver best in class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for the recruitment, pre boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline. Employee Engagement: Develop and motivate your team through development plans and feedback, in store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score. Guest Experience: Ensure a guest first approach, building strong guest relations through your local community in accordance with our brand behaviour principles and hereby increase overall guest loyalty. Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained. Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target. Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets. KEY QUALIFICATIONS Minimum 2 years of experience in a similar leadership role Experience in being a part of a team of employees Excellent interpersonal skills Motivated to become a people centric leader KEY PERFORMANCE INDICATORS Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4 wall compliance Employee Engagement: Employee engagement score, employee turnover, and quick quits Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits. Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4 wall EBITDA WHY WORK WITH US Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C suite, VPs, and directors, have started behind the bar. We continue to evolve our people centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Feb 03, 2026
Full time
Store Manager - Oxford Road (Manchester) Manchester WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Inclusion Growth For us, this means that when you choose a cup half full mindset and welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY Position title: Store Manager Reports to: District Manager As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in store requirements are followed in order to deliver best in class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for the recruitment, pre boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline. Employee Engagement: Develop and motivate your team through development plans and feedback, in store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score. Guest Experience: Ensure a guest first approach, building strong guest relations through your local community in accordance with our brand behaviour principles and hereby increase overall guest loyalty. Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained. Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target. Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets. KEY QUALIFICATIONS Minimum 2 years of experience in a similar leadership role Experience in being a part of a team of employees Excellent interpersonal skills Motivated to become a people centric leader KEY PERFORMANCE INDICATORS Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4 wall compliance Employee Engagement: Employee engagement score, employee turnover, and quick quits Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits. Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4 wall EBITDA WHY WORK WITH US Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C suite, VPs, and directors, have started behind the bar. We continue to evolve our people centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
