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Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, retentions or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things Bright Key requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 51242LF The Portfolio Group are acting on behalf of our client in recruiting for this position.

The Talent Development Manager will play a pivotal role in designing and executing employee learning and development initiatives. This is a hybrid role, working for a fast-growing business in Abingdon. Client Details You'll be joining a global HR team, reporting into the VP of Talent & Organisational Development. There are 3 sites in the UK, with the Oxford office you'd be based out of focused on Research and Development for products. You'll work with colleagues based across various locations around the world and have the chance to really shape what Leadership Development and Career Frameworks look like in this newly created role. Description The Talent Development Manager will: Develop and implement talent development programmes to enhance employee skills and performance. Collaborate with department heads to identify training needs and design the strategy behind tailored learning solutions. Monitor and evaluate the effectiveness of training initiatives to ensure alignment with business goals. Manage the creation of leadership development strategies for emerging and current leaders. Maintain up-to-date knowledge of industry trends and best practices in talent development. Support diversity and inclusion efforts through targeted development initiatives. Provide regular reports and updates to senior management on talent development outcomes. Profile A successful Talent Development Manager should have: A solid background in Senior Learning and Development/ talent development roles. Proven experience in creating new ideas/ products/ ways of working and getting buy-in for recommendations from leadership teams. Strong understanding of leadership development strategies and tools. Excellent communication and stakeholder management skills. Ability to analyse data and measure the impact of development initiatives. Knowledge of diversity and inclusion practices in talent development. Job Offer Alongside a competitive salary, you'll receive: A car allowance Flexible Benefits allowance 25 days holiday plus bank holidays Bonus Life Assurance Health insurance

World Class Defence Organisation based in Bolton is currently looking to recruit a Test Equipment Obsolescence Manager subcontractor on an initial 6 month contract. The role will be a hybrid position of 2 days in office, rest of the week remote. Rate: £60 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at 'time and a quarter' Location: Bolton Hybrid / Remote working: Hybrid, 2 days per week onsite and the rest remote from home. Duration: 6 Months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Test Equipment Obsolescence Manager Job Description: We have a phenomenal opportunity for experienced Engineers to play a leading role in the support of production activities at our state-of-the-art manufacturing facilities. Working within Production Design Support (PDS) is a highly rewarding role working close to the manufacturing environment helping to shape the design of the products and test equipment, delivering support to our customers. Responsibilities: Role includes the following responsibilities: Managing Proactive and Reporting Services Implementing Strategy for Obsolescence Management Technical Assessment working with Engineering teams to manage changes Managing Resources and Work load Planning Skillset/experience required: Engineering Degree or relevant experience Knowledge and experience of managing Obsolescence Knowledge and experience of Electronic Equipment You'll be prepared to work autonomously if needed, lead the delivery of your work assignments, and actively engage with stakeholders to ensure successful delivery of your outputs. Manage discreet work packages preparing bids, controlling costs and delivering solutions. Excellent verbal communication, negotiation and influencing skills with the capability to write clear and concise engineering documentation. Experience of working within a multi-disciplinary team, with an awareness of the challenges and opportunities that this may bring and a passion for innovation and collaboration.

Field-Based Account Manager Location: Horsforth (Field-based, across your assigned region typically covering the M1 corridor and surrounding areas) Salary: £55,000 to £65,000 plus generous discretionary company bonus and company car Hours: Full-time, Monday to Friday Benefits: 23 days annual leave plus bank holidays (increasing with length of service), discretionary quarterly bonus, company pension, hybrid working, progression opportunities, supportive team environment The Opportunity We are recruiting for a Field-Based Account Manager to join a well-established and growing business within the packaging consultancy industry , recognised as leaders within their field. Specialising in delivering tailored packaging solutions, the business partners with blue-chip clients across sectors including FMCG, retail, logistics and manufacturing. In this role, you will manage and develop a portfolio of key accounts, ensuring high levels of customer satisfaction, loyalty and engagement. You will play a key role in driving sales performance, maintaining strong relationships across multiple sites, and identifying new opportunities within existing accounts to support long-term growth. Key Responsibilities Attend regular face-to-face client meetings to manage and develop key accounts Ensure high levels of customer satisfaction, retention and engagement Achieve sales and GP targets across monthly, quarterly and annual timeframes Identify and maximise opportunities within accounts, including increasing product penetration, share of wallet and new revenue streams Build strong relationships across multiple sites and contacts within each account Ensure customers are using the most effective and efficient solutions for their needs Maintain and improve pricing and margins where possible Manage and maintain a strong and accurate pipeline Follow up on all opportunities and quotations effectively Record all client interactions accurately on the CRM system Delegate administrative tasks to internal support teams, providing clear direction Work closely with internal teams to ensure efficient handling of quotes, orders and account activity Carry out account analysis, reviewing spend and profitability to identify growth opportunities and areas for improvement About You Previous experience in a field-based account management or sales role Strong commercial awareness, with the ability to manage margins and drive growth Proven ability to build relationships across multiple stakeholders and sites Proactive and organised, with strong time management skills Confident managing a pipeline and identifying new opportunities Able to analyse account performance and take action to improve results Strong communication skills, both face-to-face and over the phone Driven, professional and customer-focused in your approach If you are a driven, sales hungry and ambitious sales professional, we want to hear from you. Please submit your CV via the link or contact Unity Resourcing.

Portfolio Group are proudly respresenting our client, a market leading software company, in their search for a Data Entry Administrator to support the wider department. We are looking for someone who has strong admin experience, exellent attention to detail and is used to multi-tasking in a fast paced environment. This is a very busy role with a lot of responsibility including, Data migration, maintaining records, data reconciliation and analysis. You will work closely with all departments and liaise with managers and SLT so confidence is also a must! If you are looking for a new challenge, have a strong admin / Data Entry background and customer service skills, please apply today and we'll be in touch! Purpose Support the group businesses software implementation plan and maintain absence and data records across multiple software platforms, ensuring data accuracy and alignment through data reconciliation processes. Contribute to team activities, analysing and inputting data to be migrated from group, legacy and external software applications on to the system. Be available to take client inbound calls to support the Service Desk during busier periods. In addition, carry out client Data Migration activity also as required. Hours of work Rota basis of either 8:00am - 16:00pm, 8:30am - 16:30pm, 9:00am - 17:00pm, 9:30am - 17:30pm Day-to-day responsibilities include but are not limited to the below: Accurately input data from multiple sources to support the initial software implementation project across the UK Group of companies Maintain accurate records across multiple HR and Payroll software platforms, to ensure data alignment Perform weekly and monthly data governance checks and correct discrepancies Conduct calendar and tax year reconciliation of data and produce accurate reports to support payroll runs Support the data migration team to Safely and Securely export data from the legacy Online system Accurately input data into yhe system in the correct format Liaise with internal Account Managers to understand Data Entry requirements Keep accurate record of work carried out in Excel and Salesforce Ensure Account Managers are updated by email when work is complete Liaise with clients by telephone and email when queries arise Work to timescales and Service Level Agreements Be available to take inbound calls to support the wider service team Key requirements An excellent working knowledge of Microsoft office particularly Excel Detail oriented Stakeholder management Excellent verbal and written communication skills Previous experience in data entry admin Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51409LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Title: Assistant HR Officer Starting Salary: £27,694 opportunity to progress to £31,022 per annum (pro rata for part time) Hours: 37 Location: Stevenage - Office based whilst training Contract Type: Fixed Term - end date Directorate: Resources About the team This is an exciting opportunity to join the Transactions Management Team.as an Assistant HR Officer supporting the delivery of a consistent, high-quality payroll and contract production service to council departments and traded companies. This role forms part of an experienced, dedicated team, who work in a fast-paced environment. About the role A key part of this role is the processing of payroll changes in the SAP system including new starters and contractual changes to terms and conditions. The role also involves producing contracts of employment and contract variation letters for employees. The successful candidate will be responsible for their own allocation of a council department, including managing the inbox and handling all work relating to this area, as well as working with the wider the team and supporting colleagues to ensure important payroll deadlines are met. In addition, all system changes will be checked by carrying out a validation exercise. The role will also require involvement in the monthly net pay checking before the final payroll signoff, responding to queries through email, phone, and a query management portal.You will work closely with colleagues across the wider HR and Payroll Team to ensure important payroll deadlines are met. About you Essential: Excellent written and verbal communication skills Experience in working with Microsoft applications. Excellent organisation skills and attention to detail. Ability to prioritise workloads to meet deadlines. Desirable: Knowledge of local government terms and conditions Experience of SAP system would be an advantage. This is a fantastic opportunity for someone to enhance their existing HR and Admin skills in a Local Government environment with a diverse range of terms and conditions.This is the perfect role for an organised, pro-active individual, with strong admin skills looking to work in a fast paced, deadline driven environment. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is Level 7. Please locate the job profile here: To hear more about this opportunity please contact or for an informal discussion about the role. Interview Date: 21 and 22 May 2026 How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities.You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This role is open to secondments for eligible employees who work for HCC.If you wish to apply on a secondment basis, you must have your line manager's approval before submitting your application. You will be asked to confirm this within your application form. If you are not eligible for a secondment (e.g., you are currently on a fixed-term contract that would end before this positions ends) or you indicate that your manager cannot support a secondment, your application will be considered on a fixed-term contract basis instead. Additional information DisabilityConfident We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Outreach Worker to play a pivotal role in our Complex needs Service in Notting Hill. Sounds great, what will I be doing? We're looking for a proactive and compassionate Senior to help lead our mental health recovery service. You'll support the Team Leader in delivering person-centred, recovery-focused support that empowers service users to sustain independence and avoid hospital readmission. With strong leadership and organisational skills, you'll oversee team performance, service quality, and compliance while promoting coproduction and inclusion. This role suits someone passionate about collaboration, wellbeing, and delivering high-quality, empowering support within Hestia's values and standards. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, alongside a strong knowledge of community care, mental health, health and safety, equality, housing, and welfare benefits legislation. You will understand recovery principles and be confident in delivering person-centred support, including assessing, planning, implementing, and reviewing support plans. You will be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers, while maintaining high professional standards and resilience. Strong literacy and numeracy skills are essential, with the ability to produce clear written communication and manage basic financial processes such as petty cash. You will be flexible in your approach, including working evenings and weekends when required, and will demonstrate a solid understanding of safeguarding, ensuring issues are addressed appropriately at all times. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Senior Scenic Project Manager Watford £50,000 - £65,000 30 days annual leave + credit card + private healthcare + private dental insurance + pension + laptop The Company: A technical event production company specialising in providing lighting, sound, video and scenic equipment for prestigious private parties and corporate events click apply for full job details

New Sales role is available selling UK Express parcels across the region of Oxford, Thames Valley, Reading, M4 Corridor, Berkshire The role is to achieve targets set for sales revenue on parcels, sales activity, profitability and product mix at the Sales Executives designated location and in line with our clients expectations and performance targets. Salary of 40,000 plus car allowance and generous commission with an annual target of circa 450,000 Key Responsibilities: Parcel & Revenue Generation : - Find new sales opportunities through cold calling, networking, driver referrals. - Carry out scheduled visits to decision makers in prospect companies. Using learned skills and personal knowledge and experience. - Negotiate terms, pricing ad conditions to deals whilst ensuring healthy margin and profile mix. - Achieve or exceed monthly sales targets. Relationship Building - Build and Maintain strong relationships with Key decision makers helping to foster repeat business and referrals. - Attend industry events, conference s and networking opportunities Reporting & Performance Tracking - Keep all customer records up-to-date within Salesforce CRM. - Regularly assess and report on pipeline progress and revenue forecasts. - Regularly assess and report on sales activity & conversion rates to identify areas of opportunity. - Attend any meetings or training courses as required by the Company - Ensure all areas have been met in order for the account to be handed over to a Account Managers providing feedback to ensure success of the account. - To maintain a liaison with operational management and customer services departments with regard to customer service issues. Ensure at risk accounts brought on by yourself - Sales Executives are to ensure weekly activity is in line with the activity targets as outlined on the weekly sales report. You will participate in the weekly/Daily briefings. Your weekly forecast must be updated weekly. - Ensure that all account opening procedures are adhered to - Attend sales / ops meetings as required. - Attend any sales team meetings and other similar meetings as may be dictated by the needs of the business. Attend as required review meetings and present on activity, prospects, results and profitability for your sales territory Person Specification Education / Qualification / Certification Requirements: - Educated to GCSE standard of equivalent - Full UK driving licence Experience, Knowledge and Skills: - Experience in a similar role, specifically regarding to account management and new business sales - More than 2 years' experience - Experience of working within the parcel delivery sector, eCommerce delivery, Samday or Pallet Distribution is essential

Pricing Manager £50,000 - £60,000 + Benefits UK (Remote/Hybrid) Are you the "Excel Legend" in your current office? Do you enjoy getting under the hood of a dataset to find out what's actually happening with the margins? We are representing a well-established national group looking for a Pricing Manager to lead their day-to-day commercial data function. This is a hands-on role perfect for a technical specialist who loves building tools and ensuring pricing accuracy across a large business. The Core Mission As the Pricing Manager, you will be the lead specialist for the group's pricing integrity. You'll be responsible for maintaining and updating the models that keep the business competitive. This isn't just about high-level theory; it's about the "nitty-gritty" of data-ensuring cost changes are reflected accurately and margins are protected. The Excel Standard We'll be honest: if you don't love spreadsheets, you won't love this role. We need a Super-User who can navigate complex workbooks with ease. You should be comfortable with: Model Maintenance: Taking existing pricing models and making them faster, better, and more accurate. Advanced Logic: High proficiency in and data arrays. Data Cleaning: Using Power Query to pull together data from different parts of the business without breaking a sweat. Reporting: Creating clear, functional dashboards that the sales teams can actually use. What You'll Be Doing Price Implementation: Managing the end-to-end process of price changes and updates across the system. Margin Support: Providing the commercial teams with the data they need to make informed decisions. Trend Analysis: Spotting patterns in product performance and flagging risks or opportunities to senior management. Process Improvement: Finding ways to automate the boring stuff so you can focus on the interesting data. The Ideal Profile Highly Analytical: You likely come from a Pricing, Commercial Analysis, or Finance background. The "Fixer": You enjoy troubleshooting data errors and building robust templates. Detail Oriented: You're the person who catches the decimal point error before it goes live. Communication: You can explain a data trend to a non-technical colleague without using too much jargon. What's in it for you? This is a fantastic opportunity for a Senior Analyst or an established Pricing Manager to own the pricing function for a respected group. It offers a stable environment, a supportive team, and the chance to be the definitive technical expert in your field. Think you have the Excel skills we need? Apply with your CV today.

Broker Executive Salary: 26,910.00 per annum plus Veolia benefits and pension Hours: 40 hours per week Monday - Friday 08:30 - 17:00 Location: Cannock, WS11 8JP (3 days office based) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for; Proven Ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers. Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Kiosk Team Member Operations - Tesco Ayr Extra Contract: Full Time Salary: £13.21 Contracted Hours: We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. About You We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do: You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. You will be ambitious and hungry to learn. You will always strive to do your best. You will be enthusiastic and have a positive disposition. You will embrace challenges head on, with a willing can-do attitude. You will want to be part of our success story. What you'll be doing: You will be assisting your manager in the daily running of our kiosk, preparing food and serving customers with a smile. You will be highly attentive to detail and be capable of delivering consistent standards in a face paced environment. You will be ensuring daily records of deliver, wastage and temperature checks are completely and recorded accurately. You will support us to build customer loyalty by ensuring the highest possible quality in food and service standards. You will interact confidently with our customers- have fantastic menu knowledge and will drive sales ensuring they always leave happy with both quality of our food and customer service. We're proud to offer: Fantastic working hours- no late nights! Power your shift with full choice of free YO! food Opportunity to grow with YO! we will pay for you to achieve professional qualifications (up to Degree level) whilst you work. Brilliant support services designed to enhance your physical, mental and financial wellbeing. Bespoke reward platform including access to retail, cinema & gym discounts . 50% off your food every time you dine with us for you and 3 friends Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic. Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan Because our business is expanding meaning we can offer you job security and the opportunity to grow your career alongside us About us: Come roll with us and be part of something big . Celebrate global success across

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . The Team The Cyber Advisory team provides cyber security assurance, advice and guidance to clients on all aspects to help them build and maintain a robust security environment. We identify cyber risks and work closely with clients to understand their unique set of digital opportunities and challenges, providing tailored and strategic advice and guidance. We support our clients in assessing, building and managing their cyber security capabilities, from ensuring compliance with industry regulations, and mitigating potential risks to moving them towards a more mature security posture. As a Manager within the national cyber security team you will be responsible for delivering cyber security assurance and advisory work to a range of clients nationally and internationally. Our broad range of clients, including those in FTSE 350, will allow you to gain experience across a range of sectors including: Financial Services, Banking, Insurance and Investment Corporates/Private Sector/Industry & Services Central and Local Government Retail and Consumer products organisations Job Purpose The role of a Cyber Advisory Manager is to support the team in delivering projects. This means assisting in all aspects of the project lifecycle; from the sales or 'business development' process, to project planning, execution of fieldwork and preparation of deliverables including actively contributing to final recommendations. Your responsibilities include: Involvement in all aspects of the consulting sales cycle from lead qualification through to delivery assurance of cyber engagements Ability to think strategically and communicate in a business language Becoming a subject matter expert in various security and risk management domains (e.g., IT risk management, cyber risk, security target operating model, governance, compliance, cyber security maturity assessment, metrics and C-level dashboards ) and leading industry-based practices (e.g. NIST CSF, ISO 2700x ) Managing the coordination and communication of key findings and results of engagements, producing written reports and supporting oral presentations to senior client management and key senior stakeholders Maintaining an expertise and currency in industry trends Managing and mentoring junior consultants assigned as members of engagements Contributing to the development of project management, quality assurance and professional consulting and auditing approaches/methodologies. The Person We're looking for someone who is seriously interested in the cyber security area and wants to get first-hand experience in working in multiple industries with companies who need our help. We will help support you in every step of the way with on the job training as well as support for attaining industry professional certifications which will enhance your career in this field. Skill, Knowledge and Experience Highly experienced and strong knowledge in cyber security advisory work Relevant security qualifications are preferable (e.g. MSC Information Security, CISSP, CISM, CCSP or ISO 27001 LA) Interpersonal skills; the ability to build client relationships with a foundation of trust and responsibility Analytical skills; the ability to think critically, research and solve problems. Attention to detail and strong time-management skills Commitment to self-development & learning Affinity with our values; in particular, respect for individuals, diversity and integrity. Training You will develop your expertise in cyber security as well as your business acumen to work with our clients to develop and implement pragmatic security solution. The experience gained will allow you to really understand how businesses across a range of sectors operate and manage cyber risk. We will fund a training programme which includes industry leading certifications. You will be supported by a mentor and an appraising manager to keep your career and aspirations on track. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.

Locations : London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager - BCG Vantage on the Topic Activation path within BCG's People & Organization (POP) Practice Area, you will join POPX (People & AI Insights & Innovation), a global team focused on advancing people and organizational analytics through AI, advanced analytics, and innovation. You will collaborate closely with POPX colleagues and POP leadership to provide functional expertise and insights, and to build scalable analytical capabilities that support BCG's people and organization agenda. In this role, you will work with BCG case and proposal teams to deliver knowledge assets, analytics, and expert advisory, serving as a thought partner and content expert to case teams and topic and sector leaders in structuring and solving complex client issues. You will also play a central role in developing intellectual property and knowledge assets, supporting commercialization, proposals, and go-to-market efforts for POPX offerings. The mission of POPX (People & AI Insights & Innovation) is to accelerate innovation in people and organizational analytics by building a strong ecosystem of partnerships with leading People Analytics providers and by co-developing new capabilities and offerings with BCG's advanced analytics and innovation teams, including BCG X. As part of POPX, you will work with a global team to manage strategic partner relationships, incubate and scale analytical offerings, and deliver high-impact insights to BCG clients across industries. As a Manager - BCG Vantage, you will also line manage junior colleagues, with responsibility for goal setting, ongoing feedback, and career development support. BCG's People & Organization Practice (POP) is a premier consulting organization offering advisory and transformation services with a clear focus on business value creation through people and organization. POP expertise spans Organization Design and Agile, Talent and Skills, and Culture and Change Management, and serves senior business and functional executives through a strategic, fact-based, and impact-oriented approach supported by deep expertise and advanced analytics. YOU'RE GOOD AT Applying topic and sector expertise to solve complex client problems through relevant analytical approaches and customized solutions, tailored to different client contexts Driving the development, maintenance, and scaling of knowledge assets, including products, tools, data, analytics, and topic or sector materials Framing, structuring, and developing intellectual property, with the ability to write clearly and concisely for senior audiences Communicating with senior stakeholders in a credible, proactive manner, with the ability to engage and influence effectively Managing a portfolio of projects, with a strong awareness of business priorities, delivery timelines, and commercial impact Working creatively and analytically in time-limited, problem-solving environments, balancing rigor with pragmatism Bringing a curious, flexible, and innovative mindset, open to new ideas and able to propose novel solutions Training, coaching, and mentoring junior team members, contributing to team capability building and development Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 3+ years consulting experience in relevant strategy consulting or HR/talent consulting required; candidates with consulting experience preferred In lieu of consulting experience, 4+ years minimum industry experience required; 6-10+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Expertise in business, people, and organizational analytics, with experience using SQL and Python Hands-on experience with ETL tools and data pipelines to extract, transform, and integrate data from multiple internal and external sources Strong ability to manipulate, structure, and analyze complex datasets (e.g., multi-table, unstructured, or large-scale people data) Comfort working in coding and analytics environments (e.g., VS Code, DBeaver) for data exploration, transformation, and analysis Ability to translate data and analysis into clear, compelling insights that bring reports and findings to life Ability to balance multiple workstreams, work independently, and manage competing priorities Excellent project management skills, including managing multiple projects and stakeholders simultaneously Deep interest and aptitude in data, metrics, analytics, and emerging trends Preferred: Fluency in AI and Generative AI, with the ability to stay current on emerging developments and apply them to people and organizational analytics Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's People Team is undergoing a multi-year transformation to leverage technology and data to drive excellence across the function. This effort spans the full People ecosystem and represents a significant investment in evolving core processes and the operating model. As part of this broader agenda, this role sits within the Talent Acquisition and Alumni & Career Services space, driving innovation and impact in how BCG attracts, engages, and supports talent. As Product Team Lead (PTL) supporting Talent Acquisition (TA) and Alumni & Career Services (ACS) functions, you will deliver tangible value to BCG and its people by: Defining and driving the long-term technology vision and product roadmap across TA and ACS. Leading and developing a high-performing product team responsible for the design, delivery, and continuous improvement of digital products. Driving measurable impact by enhancing candidate, alumni, employee, and leadership experiences, while improving the efficiency and effectiveness of TA and ACS operations. Delivering innovative, reliable, and cost-effective solutions that balance transformation, innovation, and operational excellence. Partnering with global and regional stakeholders to streamline and reimagine Talent Acquisition processes through an AI-first lens, while enabling critical local differentiation. Leading the redesign of end-to-end recruiting processes by embedding AI across the candidate lifecycle (e.g., sourcing, engagement, assessment, and selection), aligned with BCG's bionic talent vision and target candidate and recruiter experience. Shaping the end-to-end recruiting transformation roadmap by identifying and enabling key technologies aligned with BCG's bionic talent vision and target candidate and recruiter experience. Leading design thinking and journey mapping initiatives to incorporate user insights across the recruiting lifecycle. Driving adoption and effectiveness of recruiting tools by partnering with Process Enablement Managers to define domain strategies (e.g., marketing, sourcing, assessment, ATS/CRM). Ensuring innovation is delivered within a responsible, secure, and compliant framework, including the use of AI. In close collaboration with the broader People Data & Tech team (including HR DPP, Data Governance, and People Analytics), you will be accountable for delivering business outcomes and customer value against defined KPIs. You will set strategic direction while empowering Product Owners and squads to execute, fostering a culture of ownership, collaboration, and continuous development. This Product Team is part of the People Talent Portfolio that supports talent acquisition, alumni and career services, staffing, career development, mobility, learning and development, teaming and unlocking potential. YOU'RE GOOD AT Leading Digital Product of Talent Acquisition (TA) and Alumni & Career Services (ACS) Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences. Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking. Managing investment trade-offs, budgets, and resourcing models to maximize value creation. Partnering effectively with technical leadership to ensure reliable, high-quality delivery. Building and Developing High-Performing Teams Leading and developing multi-disciplinary teams (HR and IT), including Product Owners and squad-based delivery models ( 30 run-the-business resources; to be augmented for targeted change-the-business transformations). Coaching and enabling teams to adopt best-in-class product management practices. Structuring and evolving teams to align with strategic priorities and business needs. Fostering a culture of ownership, collaboration, and continuous development. Driving Transformation and Execution Leading complex initiatives end-to-end, from business case development through execution and stabilization. Managing scope, dependencies, timelines, and risks to deliver predictable, high-quality outcomes. Engaging and Influencing Stakeholders Building strong relationships with senior stakeholders across global, regional, and local levels. Communicating complex topics clearly and driving alignment to enable decision-making and action. Leading change and championing transformation across a global, matrixed organization. Driving Innovation Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically. Embedding innovation into product strategy and ways of working. Ensuring Risk Management and Compliance Navigating governance, compliance, and regulatory requirements in a complex environment. Driving responsible and ethical use of technology, including AI. Core Capabilities Delivering measurable business results and customer value. Taking a data-driven, customer-centric approach to decision-making. Operating with transparency and clarity in communication. Demonstrating intellectual curiosity, adaptability, and continuous learning. Building influence across teams and senior stakeholders. Communicating with credibility and executive presence. What You'll Bring A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross-functional teams and solving complex problems with significant business impact. Senior-level experience in motivating, coaching, and developing cross-functional teams. Strong business or technical acumen and a deep strategic mindset. A proven track record of delivering results and impact, ideally through technology-driven initiatives. A commitment to continuous improvement-for yourself and your team. Excellent influencing skills to drive alignment across organizational levels. Managing and developing global teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams. Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel. Appetite to leverage digital tools (especially AI). Expertise across the end-to-end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing. (a plus) Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems. (a plus) Experience with agile methodologies and product management. (a plus) Familiarity with HR processes, especially within BCG. (a plus) Experience in consulting. (a plus) Who You'll Work With The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local) The Tech Team Lead (TTL)-your right hand-responsible for translating business needs into technical solutions The People Data Owner and Head of People Analytics-to deliver consistent, relevant data to employees and leaders Your entire portfolio-to set direction, establish OKRs, and maximize value BCG leadership-including EC/OC/OLT, regional leaders, and system leaders BCG staff-your end customers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Creative Manager in the Design Studios (DS), you will be the creative leader, inspiring clients with creative solutions that deliver business impact. You will bring design inspiration and thought leadership to our clients and our creative teams, setting the long-term creative vision and strategies, and driving delivery of innovative, high-quality solutions for all engagements. You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while creative growing the next wave of creative leaders in Design Studios. In partnership with the Design Studios regional/global leadership team, you will develop and deliver our creative service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors' activities. You will also effectively balance creativity and business needs - providing clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule. YOU'RE GOOD AT You're an experienced creative leader, responsible for fostering and inspiring a strong culture of collaboration, innovation, and creative excellence: On projects you're responsible for driving inspiration, creative quality and delivering on client expectations Developing concepts to improve the quality of production, and implementing new globally consistent standards. Managing and continuously developing underlying teams, high-performers and low performers. Engaging with DS leadership on the future vision, external business trends, and team requirements You're skilled as a hands-on creative, able to direct a creative vision, with a strong working knowledge of design and creative fundamentals, you've a passion for new trends, platforms, technologies, experiences, and media; you're able to define and maintain high-quality deliverables and other service levels across teams: Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teams Developing and maintaining feedback from clients and team members to ensure the quality of deliverables Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards You're able to establish rich and engaging partnerships with the BCG Consulting Team: Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams You enjoy managing internal and external resources and the overall vertical: Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching Maintaining a high level of team engagement and motivating and coaching team members to be good service and people managers Ensuring smooth coordination between DS teams and consultant teams across offices Planning for appropriate resourcing and team structures to meet the evolving business needs Maintaining active communication and sharing best practices across all verticals Your strong interpersonal skills enable you to maintain external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when their services are required. What You'll Bring You have a bachelor's degree or similar in Design, Marketing, Advertising, or a related creative field. You have at least 12-16 years of relevant experience in a professional services environment, design start-up, or agency. You've gained strong management experience in design and creative teams. You possess strong conceptual and design skills and are experienced in improving the conceptual, technical, and creative performance of teams. Your strong creative and problem-solving abilities enable you to effectively supplement and elevate project teams. You excel at establishing and maintaining effective relationships with key internal and external stakeholders. You've gained experience working in a collaborative design environment; experience working with global teams is a plus. You have B2B experience and strong business language knowledge. You have proven client-facing experience, along with persuasive and dynamic presentation skills. You have a demonstrated ability to understand and apply principles of visual organization, composition, information hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs. You are curious and savvy in the AI space, with a strong interest in how AI and other emerging technologies are reshaping creative work and client solutions. You are comfortable leveraging AI-powered tools and other technologies to enhance creativity, streamline workflows, and improve the quality and efficiency of design outputs. You can clearly articulate and demonstrate the value of AI and other technologies to clients, translating innovation into meaningful business and creative impact. You understand how to integrate AI thoughtfully into design and consulting processes while maintaining strong creative judgment and human-centered thinking. You have excellent English language skills; other languages are a plus. Who You'll Work With As part of Design Studios, you will collaborate with global designers and colleagues across BCG to bring design expertise and capabilities to clients as well as internal teams. Design Studios comprises a diverse group of talented design professionals across video, content, digital design, etc., all of which work collaboratively to deliver the most cutting-edge design solutions. Additional info We are Design Studios, an in-house creative agency comprised of diverse professionals creating best-in-class solutions for our clients. We are a global, multidisciplinary team of design strategists, creative leaders, and digital experts. We craft powerful design stories for BCG to deliver inspiring solutions to our clients' challenges. As part of BCG, Design Studios partners with consultants and clients to shape our brand by elevating our work through the power of design. We offer guidance and orientation through a strategic and audience-centric approach, and apply design, technology, and media solutions to take BCG's achievements to the next level. As bold creative leaders, we are curious, innovative, and playful, while committed to delivering creative excellence. We recognize how to transform complex ideas into compelling stories and experiences, and how to activate new commercial opportunities at the intersection of business and design. We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and in applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal human language-design. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!

Starting salary is 18,000 for 3 days ( 30k Pro Rata) + 20% OTE + an increase in base salary after probation based on performance. We're working with a long-established and highly respected leadership and management training consultancy, currently seeking a Home-Based Part-Time Account Manager to join their close-knit, remote-first team. This is a values-led, consultative business with over 50 years' heritage, known for delivering tailored development programmes that genuinely impact performance. Their client base spans a wide range of sectors, with an excellent reputation for quality, professionalism and long-term relationships. This is a part-time permanent opportunity, ideally around 3 days per week (22.5 hours). The hours can be worked as three full days or spread across five days to accommodate school hours or other commitments. The role is remote-first, with approximately one day per month spent with the team in a Central London coworking space. The Role This is a relationship-led, consultative Account Manager position - not a hard sell. The role is split approximately 50% existing account management and 50% re-engaging lapsed clients and developing new opportunities. The commercial element is educational and insight-driven, focused on understanding client challenges and shaping tailored training solutions rather than pushing products. You'll act as the main point of contact for your client base, managing the journey from initial enquiry through to programme coordination and follow-up, ensuring a high-touch, professional experience at every stage. You will be responsible for: Nurturing and growing relationships with existing client accounts Re-engaging previous clients and identifying new business opportunities in a thoughtful, consultative way Leading discovery calls to understand organisational challenges and development needs Collaborating with senior consultants to shape tailored proposals and solutions Managing incoming enquiries and advising on appropriate programmes Coordinating virtual and in-person training delivery, including logistics and scheduling Maintaining accurate CRM records and overseeing bookings and invoicing You'll work closely with an experienced Account Manager and senior consultants, receiving comprehensive training and ongoing development. About You This role would suit an experienced, articulate and professional Account Manager or consultative Sales professional who enjoys building meaningful relationships. You'll likely: Have experience in account management, consultative sales or a relationship-led B2B environment Be confident leading conversations with decision-makers Be naturally curious, thoughtful and solutions-focused Be highly organised and comfortable managing your own workload remotely Experience within training, professional services or a people-focused environment would be beneficial but is not essential. Attitude, communication skills and a genuine interest in supporting clients are key. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Trainee Graduate Design Account Manager Location: Maidstone Salary: £35,000 + benefits We are recruiting for a Trainee Graduate Design Account Manager to join a leading UK manufacturer within the kitchen, bedroom and bathroom (KBB) sector. You will support major residential developers and contractor clients across the South East, working on large-scale new-build housing projects and learning how to manage commercial accounts from end to end. This role is ideal for a recent Design graduate who wants to build a long-term career in construction sales, account management and project coordination. You will work closely with experienced Business Account Managers while developing the technical, commercial and relationship-building skills needed to manage your own portfolio of developer accounts. The Role As a Trainee Graduate Design Account Manager - Construction (New Build), you will play a key role in supporting the delivery of KBB products into live residential developments. You will assist with project coordination, client communication, design interpretation and commercial support across multiple sites. Key Responsibilities Supporting senior account managers with larger and more complex developer accounts Building strong relationships with architects, site managers, project managers, buyers and senior stakeholders Reviewing and understanding kitchen, bedroom and bathroom layouts, design plans and product specifications Ensuring high levels of service delivery across all live projects Coordinating installations, deliveries and project timelines across multiple stakeholders Identifying commercial opportunities within existing accounts Working closely with internal design, production, logistics and customer service teams to ensure seamless project delivery About You To be successful in this role, you will need: A Design-related degree (e.g., Interior Design, Product Design, Architectural Design, Spatial Design, Furniture Design or similar) Strong communication skills and confidence engaging with people at all levels The ability to manage multiple tasks, deadlines and live projects A proactive, self-motivated approach with a willingness to learn and develop Good organisational skills and attention to detail The ability to work well under pressure and as part of a team Basic IT literacy What We're Looking For Someone ambitious who wants to build a long-term career in construction sales and account management A customer-focused mindset with a drive to deliver excellent service A full UK driving licence (regional travel required) About the Company Our client is a well-established UK manufacturer with over 50 years of success, supplying high-quality fitted furniture into some of the largest residential developments in the UK. They are known for their strong reputation, long-term partnerships and commitment to developing talent internally. This is a genuine career opportunity with full training and clear progression into a Business Account Manager position. Apply Now If you hold a Design degree and want to develop your career within construction sales and account management, we would love to hear from you.