About Fordham University Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Position Overview Fordham University invites applications for the Associate Provost for STEM Strategy, who will be a key strategist for refining and implementing Fordham's comprehensive STEM vision, including overseeing the launch of new innovative degree programs and a STEM Honors program, sequencing the hiring of appropriate faculty/staff, and coordinating the design of a state-of-the-art Integrated Science Complex on the Rose Hill campus. Reporting Line Reporting directly to the Provost, the Associate Provost for STEM Strategy will be responsible for: Key Responsibilities Partnering with senior leaders, deans, department chairs, and representative faculty/staff in refining Fordham's comprehensive STEM strategy, advancing along promising STEM frontiers, and coordinating the launch of new STEM initiatives flowing out of the strategic plan. Collaborating with faculty, administrators, the Director of University Facilities Planning and Programming, as well as with external architects, engineers, and consultants, to help design the Integrated Science Complex to achieve the following goals: Provide a premier facility in which the University's science faculty, students, and programs can thrive; Promote interdisciplinarity across the sciences and in collaboration with the humanities, social sciences, and professions; Accommodate realistic growth over the next decade; Maintain flexibility in infrastructure to be readily adapted for a rapidly evolving STEM future. Working closely with Finance to develop and test robust financial models for the operating and capital budgets associated with the comprehensive STEM plan. Engages in continuous environmental scans (informed by student market research, competitor analysis, and employer hiring trends) to improve Fordham's STEM strategy and identify future opportunities to improve and distinguish Fordham's STEM programs. Refines the details and implementation of Fordham's comprehensive STEM project plan: Develops project timeline with key milestones, decision points, staffing goals, infrastructure requirements, resource allocations, and revenue targets. Monitors performance in realizing project timeline and post weekly updates to the dashboard. Identifies and mitigates potential risks related to budget, schedule, or scope. Schedules regular meetings with all stakeholders, including faculty, department chairs, deans, and external partners, to ensure clear communication, alignment, and coordination. Supports the relevant academic units as they prepare to launch new STEM degree programs or revise existing programs: Collaborates with Fordham faculty, deans, and Provost's Office team to develop pro forma program budgets and gain NYSED approval for cutting edge STEM academic programs. Ensures that necessary resources (instructional personnel, marketing, recruiting, instructional spaces, and operational support) are in place for a successful program launch. Serves as the central academic coordinator throughout the design phase of the Integrated Science Complex: Works closely with science faculty, department chairs, and deans to understand and articulate their specific needs for research labs, teaching labs, shared instrumentation, faculty offices, collaborative spaces, and classroom environments. Translates academic and research aspirations into clear programmatic briefs for the design team that can inform the building's design and functionality. Ensures that the building design incorporates best practices in STEM education and research facility design, including flexibility for future growth, safety protocols, sustainability, and accessibility. Prepares and delivers presentations to various University committees, Board of Trustees, and prospective donors as needed: Works with DAUR to draft specific funding proposals as part of the University's next fundraising campaign. Management Responsibilities: Supervises the work of other Fordham employees who are individual contributors. Responsible for hiring, training and developing, managing performance and administering corrective action. Has significant input in compensation decisions. Additional Functions Essential Functions Note This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. Required Qualifications: Education and Experience Master's degree. Minimum of 7 years of experience working in Higher Ed on STEM strategy, programmatic planning, and/or the design of complex scientific facilities. Demonstrated experience in managing large-scale projects with diverse stakeholders. Familiarity with the design of learning spaces and lab planning for scientific teaching and research facilities. Required Qualifications: Knowledge and Skills Exceptional organizational, communication, and interpersonal skills. Proven ability to lead and manage cross functional teams and build consensus among diverse groups. Strong analytical and problem solving skills, with the ability to translate technical and programmatic needs into actionable plans. A deep understanding of the academic and research culture within a university setting. Preferred Qualifications A degree in a STEM field or a related discipline is strongly preferred. Minimum Starting Salary Minimum Starting Salary $180,000 Maximum Starting Salary Maximum Starting Salary $225,000 Salary Note Salary is commensurate with qualifications, experience, and skills. Employment Details Is this a Union position? No Posting Number: A982P Number of Vacancies: 1 Start Date: ASAP Posting Date: 11/13/2025 EEO Statement Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Documents Needed to Apply Required Documents Resume Cover Letter Supplemental questions you will be required to answer on the application Do you have a masters degree? Yes No Do you have a minimum of 7 years of experience working in Higher Ed on STEM strategy, programmatic planning, and/or the design of complex scientific facilities? Yes No Do you have demonstrated experience in managing large-scale projects with diverse stakeholders? Yes No Are you familiar with the design of learning spaces and lab planning for scientific teaching and research facilities? Yes, independently and frequently No Physical Activity and Work Environment Sitting Often Repetitive Hand Motion (such as typing) Repetitive Hand Motion (such as typing) Often Hearing, Listening, Talking Often Standing Standing Seldom Walking Walking Seldom Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required Climbing stairs Not Required Climbing ladders Climbing ladders Not Required Reaching overhead Reaching overhead Not Required Pulling, pushing Pulling, pushing Not Required Shoveling Shoveling Not Required Lifting - up to 20 pounds Lifting - up to 20 pounds Not Required Lifting - up to 50 pounds Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.
Nov 24, 2025
Full time
About Fordham University Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Position Overview Fordham University invites applications for the Associate Provost for STEM Strategy, who will be a key strategist for refining and implementing Fordham's comprehensive STEM vision, including overseeing the launch of new innovative degree programs and a STEM Honors program, sequencing the hiring of appropriate faculty/staff, and coordinating the design of a state-of-the-art Integrated Science Complex on the Rose Hill campus. Reporting Line Reporting directly to the Provost, the Associate Provost for STEM Strategy will be responsible for: Key Responsibilities Partnering with senior leaders, deans, department chairs, and representative faculty/staff in refining Fordham's comprehensive STEM strategy, advancing along promising STEM frontiers, and coordinating the launch of new STEM initiatives flowing out of the strategic plan. Collaborating with faculty, administrators, the Director of University Facilities Planning and Programming, as well as with external architects, engineers, and consultants, to help design the Integrated Science Complex to achieve the following goals: Provide a premier facility in which the University's science faculty, students, and programs can thrive; Promote interdisciplinarity across the sciences and in collaboration with the humanities, social sciences, and professions; Accommodate realistic growth over the next decade; Maintain flexibility in infrastructure to be readily adapted for a rapidly evolving STEM future. Working closely with Finance to develop and test robust financial models for the operating and capital budgets associated with the comprehensive STEM plan. Engages in continuous environmental scans (informed by student market research, competitor analysis, and employer hiring trends) to improve Fordham's STEM strategy and identify future opportunities to improve and distinguish Fordham's STEM programs. Refines the details and implementation of Fordham's comprehensive STEM project plan: Develops project timeline with key milestones, decision points, staffing goals, infrastructure requirements, resource allocations, and revenue targets. Monitors performance in realizing project timeline and post weekly updates to the dashboard. Identifies and mitigates potential risks related to budget, schedule, or scope. Schedules regular meetings with all stakeholders, including faculty, department chairs, deans, and external partners, to ensure clear communication, alignment, and coordination. Supports the relevant academic units as they prepare to launch new STEM degree programs or revise existing programs: Collaborates with Fordham faculty, deans, and Provost's Office team to develop pro forma program budgets and gain NYSED approval for cutting edge STEM academic programs. Ensures that necessary resources (instructional personnel, marketing, recruiting, instructional spaces, and operational support) are in place for a successful program launch. Serves as the central academic coordinator throughout the design phase of the Integrated Science Complex: Works closely with science faculty, department chairs, and deans to understand and articulate their specific needs for research labs, teaching labs, shared instrumentation, faculty offices, collaborative spaces, and classroom environments. Translates academic and research aspirations into clear programmatic briefs for the design team that can inform the building's design and functionality. Ensures that the building design incorporates best practices in STEM education and research facility design, including flexibility for future growth, safety protocols, sustainability, and accessibility. Prepares and delivers presentations to various University committees, Board of Trustees, and prospective donors as needed: Works with DAUR to draft specific funding proposals as part of the University's next fundraising campaign. Management Responsibilities: Supervises the work of other Fordham employees who are individual contributors. Responsible for hiring, training and developing, managing performance and administering corrective action. Has significant input in compensation decisions. Additional Functions Essential Functions Note This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. Required Qualifications: Education and Experience Master's degree. Minimum of 7 years of experience working in Higher Ed on STEM strategy, programmatic planning, and/or the design of complex scientific facilities. Demonstrated experience in managing large-scale projects with diverse stakeholders. Familiarity with the design of learning spaces and lab planning for scientific teaching and research facilities. Required Qualifications: Knowledge and Skills Exceptional organizational, communication, and interpersonal skills. Proven ability to lead and manage cross functional teams and build consensus among diverse groups. Strong analytical and problem solving skills, with the ability to translate technical and programmatic needs into actionable plans. A deep understanding of the academic and research culture within a university setting. Preferred Qualifications A degree in a STEM field or a related discipline is strongly preferred. Minimum Starting Salary Minimum Starting Salary $180,000 Maximum Starting Salary Maximum Starting Salary $225,000 Salary Note Salary is commensurate with qualifications, experience, and skills. Employment Details Is this a Union position? No Posting Number: A982P Number of Vacancies: 1 Start Date: ASAP Posting Date: 11/13/2025 EEO Statement Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Documents Needed to Apply Required Documents Resume Cover Letter Supplemental questions you will be required to answer on the application Do you have a masters degree? Yes No Do you have a minimum of 7 years of experience working in Higher Ed on STEM strategy, programmatic planning, and/or the design of complex scientific facilities? Yes No Do you have demonstrated experience in managing large-scale projects with diverse stakeholders? Yes No Are you familiar with the design of learning spaces and lab planning for scientific teaching and research facilities? Yes, independently and frequently No Physical Activity and Work Environment Sitting Often Repetitive Hand Motion (such as typing) Repetitive Hand Motion (such as typing) Often Hearing, Listening, Talking Often Standing Standing Seldom Walking Walking Seldom Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required Climbing stairs Not Required Climbing ladders Climbing ladders Not Required Reaching overhead Reaching overhead Not Required Pulling, pushing Pulling, pushing Not Required Shoveling Shoveling Not Required Lifting - up to 20 pounds Lifting - up to 20 pounds Not Required Lifting - up to 50 pounds Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.
Senior Associate, Middle Office page is loaded Senior Associate, Middle Officelocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R6809 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Summary: London Operationsis responsible for the European Agency and Private Debt deal closing functions as well as all Settlements activity in the European Capital Market funds and Managed Accounts. The Settlement functions cover a broad scope of asset classes including but not limited to Loans, Bonds, Structured Credit, Derivatives and FX. Both sides of the business involve the successful closing of all primary and secondary par and distressed loans within the Ares European Private Debt funds, Capital Market funds and Managed Accounts. They work closely with Counterparties, Trustees, Custodians, Agent Banks and Clients to ensure prompt settlement of all trades. They also run an active Agency Portfolio and work closely with the Front Office as well as all other Middle and Back Office departments and outsourced providers on a regular day to day basis as well as on ad-hoc projects. Primary Functions & Essential Responsibilities: Responsible for working with Deal Team, Legal Counsel, Trustees, Administrators and other internal teams on Direct Lending transactions. Responsible for reviewing and negotiating operational points of the Credit Agreements for upsizes, ARAs, restructures. Understanding of operational compatibility and requirements around operational risk and efficiency. Experience in Facility Agent role. Knowledge of cash/PIK calculations, repayment mechanics, waivers etc. Participation in LMA initiatives. Ensure accurate and timely booking of upsizes/amendments. Act as escalation point for par and cash breaks across Ares entities Work with the relevant team members/internal departments (e.g Finance, Investment Accounting, Loan Servicing etc) on managing restructurings and complex facilities. Co-ordinate with finance/trustees on movement of funds for upsizes and delayed draw loans. Knowledge of payment formatting and currency cut offs; comfortable with escalating issues in appropriate time frames. Play an active part in the management of the Outsourcing Sub Agent vendor. Assist with overseeing workflows and controls in order to maintain oversight and sign off for the relevant parts of the outsourced functions. Identify workstreams to transition to our India Operations coverage team. Provide clear requirements/procedures and training support. Contribute to SOP for Operations London. Identify process improvements and participate in the implementation of approved changes. Recommend controls by identifying problems and contributing to KPI/KRI reporting. Education/Certification: Bachelor's Degree from an accredited university in Finance or related discipline preferred Required Knowledge: Strong fixed-income product knowledge, particularly LMA bank loans with a focus on Agency considerations Strong Project management and Business Analyst background Experience working on middle office technology and workflow projects Strong PowerPoint, Visio and Microsoft Office (Microsoft Teams a bonus) Knowledge of Advent-Geneva, Everest Black Mountain and Wall Street Office a plus Experience Required: Demonstrable financial services experience including 5+ years of credit experience in wholesale banking/Buyside or credit risk management Experience in outsourcing workflows, working with/oversight of 3rd party vendors and offshore teams Expert in risk analysis and risk management processes for one or more products and lending areas Understands credit and syndication processes and the governing documentation including credit agreements and ancillary documents (knowledge of Equity docs a bonus) Track record of running projects across business areas, coordinating and communicating to multiple stakeholders to drive a consolidated effort and reach a positive conclusion. Skills/Abilities: Advanced analytical skills, with the ability to identify root causes and trends and anticipate horizon issues Excellent communication skills (verbal and written) confident running cross departmental meetings to varied audiences including senior management Ability to multi-task and prioritize work in a deadline-intensive environment Strong control focus and ability to challenge and streamline processes Capable of effectively managing multiple, competing priorities in a portfolio of moderately complex deals while participating in related projects Critical thinker who can act with minimal supervision but seeks advice appropriately Strategic orientation so as to ensure the function continues to be positioned as a thoughtful and proactive partner to Senior Management on credit risk management matters and on driving best practices to support safety and soundness in the business space Self-starter with the ability to identify an issue, initiate a solution, and see it through to completion Ability to make recommendations and provide guidance to effectively advance projects across a globally integrated enterprise Able to work independently and share results of assigned projects with all stakeholders Strong interpersonal skills, with the ability to build relationships and exert influence with and without direct authority Promotes the development of partnerships across teams to solve complex issues and improve performance Reporting Relationships Vice President, Middle Office There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. locations: London, UKtime type: Full timeposted on: Posted 6 Days AgoAres Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of March 31, 2025, Ares Management's global platform had approximately $546 billion of assets under management(1) with more than 4,100 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit .Ares Management LLC (together with its related operating and administrative subsidiaries, "Ares Management") is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, transgender status, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.Ares Management will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance
Nov 21, 2025
Full time
Senior Associate, Middle Office page is loaded Senior Associate, Middle Officelocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R6809 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Summary: London Operationsis responsible for the European Agency and Private Debt deal closing functions as well as all Settlements activity in the European Capital Market funds and Managed Accounts. The Settlement functions cover a broad scope of asset classes including but not limited to Loans, Bonds, Structured Credit, Derivatives and FX. Both sides of the business involve the successful closing of all primary and secondary par and distressed loans within the Ares European Private Debt funds, Capital Market funds and Managed Accounts. They work closely with Counterparties, Trustees, Custodians, Agent Banks and Clients to ensure prompt settlement of all trades. They also run an active Agency Portfolio and work closely with the Front Office as well as all other Middle and Back Office departments and outsourced providers on a regular day to day basis as well as on ad-hoc projects. Primary Functions & Essential Responsibilities: Responsible for working with Deal Team, Legal Counsel, Trustees, Administrators and other internal teams on Direct Lending transactions. Responsible for reviewing and negotiating operational points of the Credit Agreements for upsizes, ARAs, restructures. Understanding of operational compatibility and requirements around operational risk and efficiency. Experience in Facility Agent role. Knowledge of cash/PIK calculations, repayment mechanics, waivers etc. Participation in LMA initiatives. Ensure accurate and timely booking of upsizes/amendments. Act as escalation point for par and cash breaks across Ares entities Work with the relevant team members/internal departments (e.g Finance, Investment Accounting, Loan Servicing etc) on managing restructurings and complex facilities. Co-ordinate with finance/trustees on movement of funds for upsizes and delayed draw loans. Knowledge of payment formatting and currency cut offs; comfortable with escalating issues in appropriate time frames. Play an active part in the management of the Outsourcing Sub Agent vendor. Assist with overseeing workflows and controls in order to maintain oversight and sign off for the relevant parts of the outsourced functions. Identify workstreams to transition to our India Operations coverage team. Provide clear requirements/procedures and training support. Contribute to SOP for Operations London. Identify process improvements and participate in the implementation of approved changes. Recommend controls by identifying problems and contributing to KPI/KRI reporting. Education/Certification: Bachelor's Degree from an accredited university in Finance or related discipline preferred Required Knowledge: Strong fixed-income product knowledge, particularly LMA bank loans with a focus on Agency considerations Strong Project management and Business Analyst background Experience working on middle office technology and workflow projects Strong PowerPoint, Visio and Microsoft Office (Microsoft Teams a bonus) Knowledge of Advent-Geneva, Everest Black Mountain and Wall Street Office a plus Experience Required: Demonstrable financial services experience including 5+ years of credit experience in wholesale banking/Buyside or credit risk management Experience in outsourcing workflows, working with/oversight of 3rd party vendors and offshore teams Expert in risk analysis and risk management processes for one or more products and lending areas Understands credit and syndication processes and the governing documentation including credit agreements and ancillary documents (knowledge of Equity docs a bonus) Track record of running projects across business areas, coordinating and communicating to multiple stakeholders to drive a consolidated effort and reach a positive conclusion. Skills/Abilities: Advanced analytical skills, with the ability to identify root causes and trends and anticipate horizon issues Excellent communication skills (verbal and written) confident running cross departmental meetings to varied audiences including senior management Ability to multi-task and prioritize work in a deadline-intensive environment Strong control focus and ability to challenge and streamline processes Capable of effectively managing multiple, competing priorities in a portfolio of moderately complex deals while participating in related projects Critical thinker who can act with minimal supervision but seeks advice appropriately Strategic orientation so as to ensure the function continues to be positioned as a thoughtful and proactive partner to Senior Management on credit risk management matters and on driving best practices to support safety and soundness in the business space Self-starter with the ability to identify an issue, initiate a solution, and see it through to completion Ability to make recommendations and provide guidance to effectively advance projects across a globally integrated enterprise Able to work independently and share results of assigned projects with all stakeholders Strong interpersonal skills, with the ability to build relationships and exert influence with and without direct authority Promotes the development of partnerships across teams to solve complex issues and improve performance Reporting Relationships Vice President, Middle Office There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. locations: London, UKtime type: Full timeposted on: Posted 6 Days AgoAres Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of March 31, 2025, Ares Management's global platform had approximately $546 billion of assets under management(1) with more than 4,100 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit .Ares Management LLC (together with its related operating and administrative subsidiaries, "Ares Management") is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, transgender status, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.Ares Management will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance
This opportunity is a thriving and established financial services scale-up! They are seeking a dynamic French-speaking Senior Account Executive to spearhead the expansion in the French Market, collaborating with a skilled BDR. The company are championing global tax relief and reclaiming entitlements for Investment Managers and Financial Entities. This role is for a results-driven individual contributor with a successful sales record in the investment management sector, focusing particularly on asset managers and pension funds in the French Market. Responsibilities Identify opportunities with potential clients in the French market. Collaborate with the BDE team for strategic sales planning. Develop and manage a robust business pipeline from prospecting to contract execution. Prepare client materials, including presentations and RFPs, optimizing deal value. Exceed annual sales targets consistently. Boost the brand through events, content, and networking. Stay updated on industry trends through workshops and publications. Qualifications Fluent in French. Strong industry network and existing contacts in the French institutional investment space. Previous experience in institutional investment (especially with asset managers and pension funds). Minimum 3 years of enterprise sales with deals exceeding £750k. Over 5 years of proven success in closing large deals.Proficient in engaging clients at all levels, from administrators to C-level contacts. Effective multitasking in a fast-paced environment. Excellent negotiation, presentation, and communication skills. Proactive, creative, and highly motivated to achieve results. What's in it for you? A chance to get a front-row seat in a global organisation and lead the French Market. Offering a good basic salary and double OTE, it's a fantastic opportunity to earn commission fully uncapped. Great opportunity to travel with the company to visit clients, representing this company across France. Hybrid working in an exciting office based in London.
Nov 21, 2025
Full time
This opportunity is a thriving and established financial services scale-up! They are seeking a dynamic French-speaking Senior Account Executive to spearhead the expansion in the French Market, collaborating with a skilled BDR. The company are championing global tax relief and reclaiming entitlements for Investment Managers and Financial Entities. This role is for a results-driven individual contributor with a successful sales record in the investment management sector, focusing particularly on asset managers and pension funds in the French Market. Responsibilities Identify opportunities with potential clients in the French market. Collaborate with the BDE team for strategic sales planning. Develop and manage a robust business pipeline from prospecting to contract execution. Prepare client materials, including presentations and RFPs, optimizing deal value. Exceed annual sales targets consistently. Boost the brand through events, content, and networking. Stay updated on industry trends through workshops and publications. Qualifications Fluent in French. Strong industry network and existing contacts in the French institutional investment space. Previous experience in institutional investment (especially with asset managers and pension funds). Minimum 3 years of enterprise sales with deals exceeding £750k. Over 5 years of proven success in closing large deals.Proficient in engaging clients at all levels, from administrators to C-level contacts. Effective multitasking in a fast-paced environment. Excellent negotiation, presentation, and communication skills. Proactive, creative, and highly motivated to achieve results. What's in it for you? A chance to get a front-row seat in a global organisation and lead the French Market. Offering a good basic salary and double OTE, it's a fantastic opportunity to earn commission fully uncapped. Great opportunity to travel with the company to visit clients, representing this company across France. Hybrid working in an exciting office based in London.
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
Nov 20, 2025
Full time
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
Estate Agent Senior Negotiator / Lister The personal commission structure is outstanding with 2.5% for booking the PMA (Property Market Appraisal) so if you book the valuation (pick up the phone first) and it comes on to the market you have already earnt 2.5% commission. You then list the property on to the market and take a further 5% and then sell it and receive a further 5% so a combined 12.5% personal commission is on offer. The basic salary is £20,000 and you will offered an initial 4 month salary guarantee with on target earnings of £50,000. You will be offered a % of office commission after a period. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Senior Negotiator / Lister Working closely with prospective buyers and vendors to develop engaging client relationships. Undertaking valuations and securing new instructions. Handling viewing appointments and supporting the offer process. Sales progression. Work closely with inhouse Mortgage and Protection Advisors to support cross selling activity. Similarly with the internal Lettings teams also. Estate Agent Senior Negotiator / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Senior Negotiator / Lister Previous Estate Agency experience is essential. Estate Agent Senior Negotiator / Lister Basic salary £20,000 with on target earnings of £50,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Nov 12, 2025
Full time
Estate Agent Senior Negotiator / Lister The personal commission structure is outstanding with 2.5% for booking the PMA (Property Market Appraisal) so if you book the valuation (pick up the phone first) and it comes on to the market you have already earnt 2.5% commission. You then list the property on to the market and take a further 5% and then sell it and receive a further 5% so a combined 12.5% personal commission is on offer. The basic salary is £20,000 and you will offered an initial 4 month salary guarantee with on target earnings of £50,000. You will be offered a % of office commission after a period. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Senior Negotiator / Lister Working closely with prospective buyers and vendors to develop engaging client relationships. Undertaking valuations and securing new instructions. Handling viewing appointments and supporting the offer process. Sales progression. Work closely with inhouse Mortgage and Protection Advisors to support cross selling activity. Similarly with the internal Lettings teams also. Estate Agent Senior Negotiator / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Senior Negotiator / Lister Previous Estate Agency experience is essential. Estate Agent Senior Negotiator / Lister Basic salary £20,000 with on target earnings of £50,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Estate Agent Senior Negotiator / Lister The personal commission structure is outstanding with 2.5% for booking the PMA (Property Market Appraisal) so if you book the valuation (pick up the phone first) and it comes on to the market you have already earnt 2.5% commission. You then list the property on to the market and take a further 5% and then sell it and receive a further 5% so a combined 12.5% personal commission is on offer. The basic salary is £20,000 and you will offered an initial salary guarantee and with current average fees of £6,000 and based on you only achieving 5 sales per month the on target earnings is between £50,000 and £55,000. You will be offered a % of office commission after a period. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Senior Negotiator / Lister Working closely with prospective buyers and vendors to develop engaging client relationships. Undertaking valuations and securing new instructions. Handling viewing appointments and supporting the offer process. Sales progression. Work closely with inhouse Mortgage and Protection Advisors to support cross selling activity. Similarly with the internal Lettings teams also. Estate Agent Senior Negotiator / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Senior Negotiator / Lister Previous Estate Agency experience is essential. Estate Agent Senior Negotiator / Lister Basic salary £20,000 with on target earnings of £50,000 to £55,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Nov 11, 2025
Full time
Estate Agent Senior Negotiator / Lister The personal commission structure is outstanding with 2.5% for booking the PMA (Property Market Appraisal) so if you book the valuation (pick up the phone first) and it comes on to the market you have already earnt 2.5% commission. You then list the property on to the market and take a further 5% and then sell it and receive a further 5% so a combined 12.5% personal commission is on offer. The basic salary is £20,000 and you will offered an initial salary guarantee and with current average fees of £6,000 and based on you only achieving 5 sales per month the on target earnings is between £50,000 and £55,000. You will be offered a % of office commission after a period. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Senior Negotiator / Lister Working closely with prospective buyers and vendors to develop engaging client relationships. Undertaking valuations and securing new instructions. Handling viewing appointments and supporting the offer process. Sales progression. Work closely with inhouse Mortgage and Protection Advisors to support cross selling activity. Similarly with the internal Lettings teams also. Estate Agent Senior Negotiator / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Senior Negotiator / Lister Previous Estate Agency experience is essential. Estate Agent Senior Negotiator / Lister Basic salary £20,000 with on target earnings of £50,000 to £55,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
We are seeking a proactive and highly organised Education Services Administrator to join the Education Services team at Leiths Education. This pivotal role is responsible for providing administrative and operational support across the business, ensuring the smooth running of professional courses, assisting the Senior Leadership and Executive Team, and managing the school's office reception area. The successful candidate will take pride in delivering exceptional service to students, staff, and visitors while maintaining efficient processes and a welcoming environment. Leiths is committed to offering professional development opportunities within a collaborative and supportive team culture. Join us and be part of a prestigious institution dedicated to excellence in culinary education. If you would like to apply for this role, please send a covering email explaining your interest in the role and your CV and/or complete application form to . We look forward to hearing from you! Job Description Purpose of the role: Job title: Education ServicesAdministrator Working pattern: 8.45am - 4.45pm Monday to Friday, occasional Saturday/Evening Reporting to: Education Services Manager(ESM) The purpose of this role is to provide administrative and operational support across the business, as part of the Education Services team. This will include day-to-day administrative support for all professional courses, support of the Senior Leadership & Executive Team and ensuring efficient management of the school office reception area. Business Administration Responsibilities: Provide a professional and friendly welcome to all students and visitors entering the building Management of the building sign in/out system alongside Head of Procurement & Facilities Supporting the management of the School Calendar and Leiths Education Calendar e.g. staff meetings, INSET days, inspections, events etc. Communicate with the Head of Procurement & Facilities regarding refreshments for visitors and meetings Provide administrative support for the Diploma and Professional Courses (alongside the Education Services Executive) Provide administrative support to SLT & Exec e.g. scheduling meetings, booking travel & hotels, etc. Provide administrative support for in-house events e.g. printing Manage phone calls and emails - triage correspondence Manage office supplies Deal with post, deliveries, mail outs and couriers Overseeing visual presentation of ground floor areas and front office area Monitoring and re-ordering Leiths branded staff name badges, certificate paper etc. Arrange gifts and cards when necessary Put in place effective operational processes and procedures as required Start of term and/or course preparations e.g. logins email, lockers, recipe packs, knives and aprons Maintaining and updating information for students e.g. noticeboards, accommodation information, knife carrying letters Work with the Head Teacher and ESM on general Diploma administration e.g. attendance registers, marks and certificates Work with the Head Teacher and ESM to make resources available to students on Google Classrooms and/or the portal Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates Work with the teaching team to produce Diploma recipe packs and resources - includes formatting Updating information on student noticeboards as necessary Manage the audio-visual capabilities of the demonstration room and check live feeds on Vimeo Distribution of feedback forms and collation of results Professional Courses: Support with enquiries, admissions and onboarding of students on other courses e.g. Marine, WSET, Patisserie, Level 7, Taste of Diploma, Taste of Leiths, Online accreditations Dealing with student communications e.g. emails, sign-up sheets, notices, etc. Assist teachers with course preparations e.g. recipe pack printing, aprons, registers etc. Filing/distribution of student documentation e.g. certificates for WSET, Marine, Patisserie, Online, etc. Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates Distribution of feedback forms and collation of results General: Attend Leiths Open House or other promotional events as required Liaise with the Headteacher and/or Mental Health First Aiders if/when pastoral care or safeguarding action is required for students Respond in person, by telephone or email to staff, students, visitors in a professional and customer focused manner Provide a courteous and knowledgeable point of contact for people both within and outside Leiths responding in person, by telephone or email to staff, students and visitors Comply with all relevant School policies and procedures including Health and Safety and Child Protection. Any other reasonable duties as required by the business This position requires a Disclosure and Barring Service (DBS) check, which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to Leiths' overriding obligation to protect the students in its charge and the safety of Leiths' staff. All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within Leiths which support safeguarding and must act in accordance with the School's Safeguarding & Child Protection policy and Code of Conduct. Staff will receive appropriate child protection training which is regularly updated. Applicants are required to submit these two forms when applying for a post with us. All candidates must read the school's policies before applying for a position within the school. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Nov 11, 2025
Full time
We are seeking a proactive and highly organised Education Services Administrator to join the Education Services team at Leiths Education. This pivotal role is responsible for providing administrative and operational support across the business, ensuring the smooth running of professional courses, assisting the Senior Leadership and Executive Team, and managing the school's office reception area. The successful candidate will take pride in delivering exceptional service to students, staff, and visitors while maintaining efficient processes and a welcoming environment. Leiths is committed to offering professional development opportunities within a collaborative and supportive team culture. Join us and be part of a prestigious institution dedicated to excellence in culinary education. If you would like to apply for this role, please send a covering email explaining your interest in the role and your CV and/or complete application form to . We look forward to hearing from you! Job Description Purpose of the role: Job title: Education ServicesAdministrator Working pattern: 8.45am - 4.45pm Monday to Friday, occasional Saturday/Evening Reporting to: Education Services Manager(ESM) The purpose of this role is to provide administrative and operational support across the business, as part of the Education Services team. This will include day-to-day administrative support for all professional courses, support of the Senior Leadership & Executive Team and ensuring efficient management of the school office reception area. Business Administration Responsibilities: Provide a professional and friendly welcome to all students and visitors entering the building Management of the building sign in/out system alongside Head of Procurement & Facilities Supporting the management of the School Calendar and Leiths Education Calendar e.g. staff meetings, INSET days, inspections, events etc. Communicate with the Head of Procurement & Facilities regarding refreshments for visitors and meetings Provide administrative support for the Diploma and Professional Courses (alongside the Education Services Executive) Provide administrative support to SLT & Exec e.g. scheduling meetings, booking travel & hotels, etc. Provide administrative support for in-house events e.g. printing Manage phone calls and emails - triage correspondence Manage office supplies Deal with post, deliveries, mail outs and couriers Overseeing visual presentation of ground floor areas and front office area Monitoring and re-ordering Leiths branded staff name badges, certificate paper etc. Arrange gifts and cards when necessary Put in place effective operational processes and procedures as required Start of term and/or course preparations e.g. logins email, lockers, recipe packs, knives and aprons Maintaining and updating information for students e.g. noticeboards, accommodation information, knife carrying letters Work with the Head Teacher and ESM on general Diploma administration e.g. attendance registers, marks and certificates Work with the Head Teacher and ESM to make resources available to students on Google Classrooms and/or the portal Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates Work with the teaching team to produce Diploma recipe packs and resources - includes formatting Updating information on student noticeboards as necessary Manage the audio-visual capabilities of the demonstration room and check live feeds on Vimeo Distribution of feedback forms and collation of results Professional Courses: Support with enquiries, admissions and onboarding of students on other courses e.g. Marine, WSET, Patisserie, Level 7, Taste of Diploma, Taste of Leiths, Online accreditations Dealing with student communications e.g. emails, sign-up sheets, notices, etc. Assist teachers with course preparations e.g. recipe pack printing, aprons, registers etc. Filing/distribution of student documentation e.g. certificates for WSET, Marine, Patisserie, Online, etc. Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates Distribution of feedback forms and collation of results General: Attend Leiths Open House or other promotional events as required Liaise with the Headteacher and/or Mental Health First Aiders if/when pastoral care or safeguarding action is required for students Respond in person, by telephone or email to staff, students, visitors in a professional and customer focused manner Provide a courteous and knowledgeable point of contact for people both within and outside Leiths responding in person, by telephone or email to staff, students and visitors Comply with all relevant School policies and procedures including Health and Safety and Child Protection. Any other reasonable duties as required by the business This position requires a Disclosure and Barring Service (DBS) check, which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to Leiths' overriding obligation to protect the students in its charge and the safety of Leiths' staff. All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within Leiths which support safeguarding and must act in accordance with the School's Safeguarding & Child Protection policy and Code of Conduct. Staff will receive appropriate child protection training which is regularly updated. Applicants are required to submit these two forms when applying for a post with us. All candidates must read the school's policies before applying for a position within the school. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. THE ROLE The focus of your role, as a ServiceNow Architect, will be two fold. 1. Support development of large clients' ServiceNow target architectures and roadmaps 2. Create domain architectures as part of the wider enterprise transformation roadmap You will: Define the architecture, design, and implementation of ServiceNow solutions, ensuring alignment with business needs and strategy Have experience in areas such as ServiceNow ITSM, ITOM, ITBM, and other modules, guiding integration and automation strategies, as well as across business architecture and operating model design supported by ServiceNow. Advise clients on industry and ServiceNow best practices across products and platform and when to adopt or adapt based on the unique circumstances of this client. Support the project team, directing other lead developers and business process consultants and project managers on best practices for implementation Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Design MID server architecture and configure to support applications such as Discovery, Orchestration, Service Mapping, Event Management, Operational Intelligence and Cloud Management. Contribute to customers' business strategies, identifying the best combinations of business and technology solutions to leverage the differentiating benefits of ServiceNow applications. Champion emerging product and platform features such as NOW Experience, UI Builder, Now Assist, GenAI, encouraging changes to target operating model and strategy as required. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE YOUR PROFILE Experience of architecting ServiceNow solutions across multiple Service Management operating model domains achieving quality, efficiency, productivity and resilience benefits through automation, standardisation and customer experience focus. ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist certification. Experience with business process modelling tools and frameworks (e. BPMN and UML). Agile, ITIL, or project management frameworks. Experience in multi cloud environments and integration strategies. Familiarity with scripting languages for custom development within ServiceNow. WHAT YOU'LL LOVE ABOUT WORKING HERE: Our Digital Architects are the architects of positive futures and are at the heart of driving better business outcomes with and for our clients. As part of shaping this future, we use talented Architects to deliver leading edge digital solutions for our clients, combining a clear understanding of business value and a consultative approach to make the difference. Working with leading architects, technology consultants and business sector experts, you will be at the heart of delivering profitable outcomes in business and technology oriented environments, helping a broad range of private and public sector clients to achieve their strategic goals. Our ServiceNow Architects are part of Digital Architecture in Business Technology practice of Capgemini Invent. We are a dynamic community that values growth, professional development and the ability to make a real difference. We work in diverse multi disciplinary teams, hand in glove with our clients. Our ServiceNow ERP Architects play a pivotal role in realising clients' business outcomes. They are at the forefront of transforming clients' "Digital Core", catalysing their transformation to adaptive, autonomous businesses realising the potential of the 4th Industrial Revolution. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Nov 11, 2025
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. THE ROLE The focus of your role, as a ServiceNow Architect, will be two fold. 1. Support development of large clients' ServiceNow target architectures and roadmaps 2. Create domain architectures as part of the wider enterprise transformation roadmap You will: Define the architecture, design, and implementation of ServiceNow solutions, ensuring alignment with business needs and strategy Have experience in areas such as ServiceNow ITSM, ITOM, ITBM, and other modules, guiding integration and automation strategies, as well as across business architecture and operating model design supported by ServiceNow. Advise clients on industry and ServiceNow best practices across products and platform and when to adopt or adapt based on the unique circumstances of this client. Support the project team, directing other lead developers and business process consultants and project managers on best practices for implementation Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Design MID server architecture and configure to support applications such as Discovery, Orchestration, Service Mapping, Event Management, Operational Intelligence and Cloud Management. Contribute to customers' business strategies, identifying the best combinations of business and technology solutions to leverage the differentiating benefits of ServiceNow applications. Champion emerging product and platform features such as NOW Experience, UI Builder, Now Assist, GenAI, encouraging changes to target operating model and strategy as required. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE YOUR PROFILE Experience of architecting ServiceNow solutions across multiple Service Management operating model domains achieving quality, efficiency, productivity and resilience benefits through automation, standardisation and customer experience focus. ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist certification. Experience with business process modelling tools and frameworks (e. BPMN and UML). Agile, ITIL, or project management frameworks. Experience in multi cloud environments and integration strategies. Familiarity with scripting languages for custom development within ServiceNow. WHAT YOU'LL LOVE ABOUT WORKING HERE: Our Digital Architects are the architects of positive futures and are at the heart of driving better business outcomes with and for our clients. As part of shaping this future, we use talented Architects to deliver leading edge digital solutions for our clients, combining a clear understanding of business value and a consultative approach to make the difference. Working with leading architects, technology consultants and business sector experts, you will be at the heart of delivering profitable outcomes in business and technology oriented environments, helping a broad range of private and public sector clients to achieve their strategic goals. Our ServiceNow Architects are part of Digital Architecture in Business Technology practice of Capgemini Invent. We are a dynamic community that values growth, professional development and the ability to make a real difference. We work in diverse multi disciplinary teams, hand in glove with our clients. Our ServiceNow ERP Architects play a pivotal role in realising clients' business outcomes. They are at the forefront of transforming clients' "Digital Core", catalysing their transformation to adaptive, autonomous businesses realising the potential of the 4th Industrial Revolution. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Job Title: Sales Administrator Location: Staplehurst, Kent Salary: £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday, 40 hours per week, between 8.30am and 5.00pm Company Overview: Burtons Medical Equipment Ltd is a trusted leader in veterinary and medical equipment, with our flagship brand, Burtons Veterinary Equipment, setting the standard in the animal health industry. Are you a veterinary nurse or clinical professional looking to transition into a dynamic commercial role while still staying close to the veterinary industry? If you thrive in a fast-paced sales environment and enjoy building relationships with customers, we're looking for a Sales Administrator with strong commercial awareness/drive to help grow our veterinary equipment business. This position offers real scope for development into account management or internal sales. Please note that candidates must live within a 10 - 20 mile radius from Staplehurst to be considered for this role. About the role: You will play a vital role in supporting the sales department ensuring the smooth operation of all customer-facing sales activities. Responsibilities include handling inbound sales enquiries via phone, email and other channels, preparing quotations/sales orders and providing accurate advice on our full range of veterinary equipment and consumables. Working closely with our external sales consultants, you will assist with customer queries, monitor order progress and ensure timely communication regarding delivery expectations. This position requires a proactive, detail-oriented individual with excellent communication skills and a strong commitment to customer service. Responsibilities & Duties: Customer Service & Sales Administration - Act as primary point of contact for customers contacting Burtons Sales Department regarding orders, quotations and general product enquiries. - Enter orders accurately after verifying customer requirements. - Process orders, ensuring accurate order details, products, pricing and advising on stock availability. - Assist in managing back orders and ensuring customers are informed of lead times/substitutions. - Compile accurate quotations based upon customers' requirements, while updating and maintaining progress status within the CRM system, ensuring timely order conversion. - Support external sales consultants with customer information, pricing, order conversions and delivery updates. - Resolve customer issues/complaints promptly and professionally. - Co-ordinate sales enquiries and sales leads following company procedures. - Liaise with Service Department/Repair Centre when required to resolve customer queries. - Liaise with Accounts regarding invoicing, credit limits and payments when required. - Coordinate with Purchasing and Warehouse teams ensuring accurate/timely order fulfilment. - Arrange collections and process equipment returns/credits. Product and Equipment Advice - Advise customers on available/suitable equipment options within Burtons portfolio, by verifying and understanding their specific requirements. - Confidently provide advice of Burtons equipment to a range of veterinary professionals, from laypersons to highly trained specialists in their field. - Understand veterinary practices and the industry to provide an excellent/informed customer experience. - Ensure up-to-date product understanding of Burtons portfolio, staying on the forefront of product advancement. Logistics & Delivery Coordination - Liaise with customers and external sales consultants regarding order status. - Liaise with logistics providers/internal dispatch teams to coordinate delivery schedules. - Track orders and proactively communicate delivery status/potential delays to customers. - Ensure all shipping/export documentation is correctly prepared. General Administration & Team Support - Support Head of Sales and external sales consultants with administrative and organisational tasks/projects. - Manage/organise sales correspondence, files, and internal communications. - Contribute to the continuous improvement of internal sales processes and customer service practices. - Adhere to company Health & Safety, Quality and GDPR compliance requirements. Qualifications & Skills: - Strong verbal and written communication skills - Strong administrative skills - Excellent organisational skills and attention to detail - Customer-focused with a professional/helpful telephone manner - Ability to work effectively under pressure and manage multiple priorities - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM/ERP systems - Team player with proactive and positive attitude - Previous sales experience (desirable) - Veterinary professional or Veterinary industry experience advantageous Benefits: - Competitive annual salary - Contributory Pension scheme - Excellent opportunities to train and progress - Countryside-based head office - On-site car parking - 33 holiday days per year (inc. bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Sales Coordinator, Sales Support, Internal Sales Support, Administrator, Sales Admin may also be considered for this role.
Nov 08, 2025
Full time
Job Title: Sales Administrator Location: Staplehurst, Kent Salary: £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday, 40 hours per week, between 8.30am and 5.00pm Company Overview: Burtons Medical Equipment Ltd is a trusted leader in veterinary and medical equipment, with our flagship brand, Burtons Veterinary Equipment, setting the standard in the animal health industry. Are you a veterinary nurse or clinical professional looking to transition into a dynamic commercial role while still staying close to the veterinary industry? If you thrive in a fast-paced sales environment and enjoy building relationships with customers, we're looking for a Sales Administrator with strong commercial awareness/drive to help grow our veterinary equipment business. This position offers real scope for development into account management or internal sales. Please note that candidates must live within a 10 - 20 mile radius from Staplehurst to be considered for this role. About the role: You will play a vital role in supporting the sales department ensuring the smooth operation of all customer-facing sales activities. Responsibilities include handling inbound sales enquiries via phone, email and other channels, preparing quotations/sales orders and providing accurate advice on our full range of veterinary equipment and consumables. Working closely with our external sales consultants, you will assist with customer queries, monitor order progress and ensure timely communication regarding delivery expectations. This position requires a proactive, detail-oriented individual with excellent communication skills and a strong commitment to customer service. Responsibilities & Duties: Customer Service & Sales Administration - Act as primary point of contact for customers contacting Burtons Sales Department regarding orders, quotations and general product enquiries. - Enter orders accurately after verifying customer requirements. - Process orders, ensuring accurate order details, products, pricing and advising on stock availability. - Assist in managing back orders and ensuring customers are informed of lead times/substitutions. - Compile accurate quotations based upon customers' requirements, while updating and maintaining progress status within the CRM system, ensuring timely order conversion. - Support external sales consultants with customer information, pricing, order conversions and delivery updates. - Resolve customer issues/complaints promptly and professionally. - Co-ordinate sales enquiries and sales leads following company procedures. - Liaise with Service Department/Repair Centre when required to resolve customer queries. - Liaise with Accounts regarding invoicing, credit limits and payments when required. - Coordinate with Purchasing and Warehouse teams ensuring accurate/timely order fulfilment. - Arrange collections and process equipment returns/credits. Product and Equipment Advice - Advise customers on available/suitable equipment options within Burtons portfolio, by verifying and understanding their specific requirements. - Confidently provide advice of Burtons equipment to a range of veterinary professionals, from laypersons to highly trained specialists in their field. - Understand veterinary practices and the industry to provide an excellent/informed customer experience. - Ensure up-to-date product understanding of Burtons portfolio, staying on the forefront of product advancement. Logistics & Delivery Coordination - Liaise with customers and external sales consultants regarding order status. - Liaise with logistics providers/internal dispatch teams to coordinate delivery schedules. - Track orders and proactively communicate delivery status/potential delays to customers. - Ensure all shipping/export documentation is correctly prepared. General Administration & Team Support - Support Head of Sales and external sales consultants with administrative and organisational tasks/projects. - Manage/organise sales correspondence, files, and internal communications. - Contribute to the continuous improvement of internal sales processes and customer service practices. - Adhere to company Health & Safety, Quality and GDPR compliance requirements. Qualifications & Skills: - Strong verbal and written communication skills - Strong administrative skills - Excellent organisational skills and attention to detail - Customer-focused with a professional/helpful telephone manner - Ability to work effectively under pressure and manage multiple priorities - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM/ERP systems - Team player with proactive and positive attitude - Previous sales experience (desirable) - Veterinary professional or Veterinary industry experience advantageous Benefits: - Competitive annual salary - Contributory Pension scheme - Excellent opportunities to train and progress - Countryside-based head office - On-site car parking - 33 holiday days per year (inc. bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Sales Coordinator, Sales Support, Internal Sales Support, Administrator, Sales Admin may also be considered for this role.
Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time to first value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi thousand clinician deployments into scalable, high impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross functional teams alike. Highly organized and detail oriented, ability to manage multiple projects and competing priorities without compromising quality. Self starter with a bias for action, comfortable navigating fast paced, ambiguous environments. Mission driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast moving environment. Growth oriented, eager to learn, contribute, and grow alongside a mission driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences . click apply for full job details
Nov 07, 2025
Full time
Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time to first value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi thousand clinician deployments into scalable, high impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross functional teams alike. Highly organized and detail oriented, ability to manage multiple projects and competing priorities without compromising quality. Self starter with a bias for action, comfortable navigating fast paced, ambiguous environments. Mission driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast moving environment. Growth oriented, eager to learn, contribute, and grow alongside a mission driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences . click apply for full job details
Associate/Senior Associate, Client Account Management, Investment Operations page is loaded Associate/Senior Associate, Client Account Management, Investment Operationslocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R6958 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Summary This position will be part of the Client Account Management ("CAM") team, which is responsible for opening and closing custody/related accounts and setting up trading and reporting portfolios in our internal systems. The CAM team works to ensure the timely opening and accuracy of these accounts and trading portfolios launched simultaneously across many funds, strategies, and lines of business. Additionally, responsibilities will include the coordination of position and/or custodian transitions, as the need arises. This position will work closely with many other parts of the firm including front office (PMs/traders/IR), Fund Accounting, Compliance, and Legal teams as well as clients and service providers, including 3rd party custodians and administrators, to ensure bank accounts and related agreements are opened in a timely manner. Expect to assist with development and implementation of new systems, workflow approaches and methods, as well as current system enhancements, to ensure efficiency while increasing capabilities. Primary Function & Essential Responsibilities Involvement throughout the full onboarding spectrum of fund & account launches, along with custody/account transitions as well Work closely with third party service providers to onboard related custody/bank/trading agreements under strict deadlines and transition new and changing custodian and client relationships Maintain and co-own fund-related information on our data warehouse Reconcile fund-related information between our systems and resolve breaks on a timely basis Assist with system implementations and upgrades; new workflows and processes Work in a team environment to contribute to the development and implementation of the group's overall goals Work with other groups to assess reporting needs, and assist in development required ad-hoc reports Qualifications 2-7 years of relevant work experience, including investment operations, Middle Office and client/front office-facing roles in high quality, global capital markets or investment management firms Experience with bank debt, loans, bonds, CLO equity, structured products, and other fixed income products. Prior experience or knowledge of the account opening process preferred Ability to work in a fast-paced, high growth environment Comfortable on the phone and able to easily switch directives depending on audience Ability to "wear multiple hats", and work on many simultaneous launches at once, each with various deadlines Strong verbal and written skills; ability to analyze and summarize complex information both verbally and in writing Strong problem-solving, analytical skills, organizational, and interpersonal skills Experience with the following is a plus: Geneva, Everest, Hazeltree, WSO, IVP FundMaster, Tableau, BBG LEI and FXGo, GTSS FX Connect, Markit/S&P platforms, ICELink Reporting Relationships Vice President, Client Account Management There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. locations: London, UKtime type: Full timeposted on: Posted 22 Days AgoAres Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of March 31, 2025, Ares Management's global platform had approximately $546 billion of assets under management(1) with more than 4,100 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit .Ares Management LLC (together with its related operating and administrative subsidiaries, "Ares Management") is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, transgender status, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.Ares Management will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.(1) As of March 31, 2025. AUM amounts include funds managed by Ivy Hill Asset Management, LP., a wholly owned portfolio company of Ares Capital Corporation and registered investment adviser.
Nov 07, 2025
Full time
Associate/Senior Associate, Client Account Management, Investment Operations page is loaded Associate/Senior Associate, Client Account Management, Investment Operationslocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R6958 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Summary This position will be part of the Client Account Management ("CAM") team, which is responsible for opening and closing custody/related accounts and setting up trading and reporting portfolios in our internal systems. The CAM team works to ensure the timely opening and accuracy of these accounts and trading portfolios launched simultaneously across many funds, strategies, and lines of business. Additionally, responsibilities will include the coordination of position and/or custodian transitions, as the need arises. This position will work closely with many other parts of the firm including front office (PMs/traders/IR), Fund Accounting, Compliance, and Legal teams as well as clients and service providers, including 3rd party custodians and administrators, to ensure bank accounts and related agreements are opened in a timely manner. Expect to assist with development and implementation of new systems, workflow approaches and methods, as well as current system enhancements, to ensure efficiency while increasing capabilities. Primary Function & Essential Responsibilities Involvement throughout the full onboarding spectrum of fund & account launches, along with custody/account transitions as well Work closely with third party service providers to onboard related custody/bank/trading agreements under strict deadlines and transition new and changing custodian and client relationships Maintain and co-own fund-related information on our data warehouse Reconcile fund-related information between our systems and resolve breaks on a timely basis Assist with system implementations and upgrades; new workflows and processes Work in a team environment to contribute to the development and implementation of the group's overall goals Work with other groups to assess reporting needs, and assist in development required ad-hoc reports Qualifications 2-7 years of relevant work experience, including investment operations, Middle Office and client/front office-facing roles in high quality, global capital markets or investment management firms Experience with bank debt, loans, bonds, CLO equity, structured products, and other fixed income products. Prior experience or knowledge of the account opening process preferred Ability to work in a fast-paced, high growth environment Comfortable on the phone and able to easily switch directives depending on audience Ability to "wear multiple hats", and work on many simultaneous launches at once, each with various deadlines Strong verbal and written skills; ability to analyze and summarize complex information both verbally and in writing Strong problem-solving, analytical skills, organizational, and interpersonal skills Experience with the following is a plus: Geneva, Everest, Hazeltree, WSO, IVP FundMaster, Tableau, BBG LEI and FXGo, GTSS FX Connect, Markit/S&P platforms, ICELink Reporting Relationships Vice President, Client Account Management There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. locations: London, UKtime type: Full timeposted on: Posted 22 Days AgoAres Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of March 31, 2025, Ares Management's global platform had approximately $546 billion of assets under management(1) with more than 4,100 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit .Ares Management LLC (together with its related operating and administrative subsidiaries, "Ares Management") is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, transgender status, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.Ares Management will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.(1) As of March 31, 2025. AUM amounts include funds managed by Ivy Hill Asset Management, LP., a wholly owned portfolio company of Ares Capital Corporation and registered investment adviser.
Job DescriptionThe Customer Success Manager German Speaker is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions. It is an exciting customer facing role that puts you at the forefront of applying cutting edge customer and employee service platforms and advanced AI to enable our customers to empower, service and accelerate their end customers' businesses.The overarching objective of the CSM is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk. This role will work across a customer's organization, from a CXO-level down to senior customer experience leaders and to the administrators running Zendesk solutions. When our customers realize value and succeed, Zendesk succeeds - and the CSM is a key enabler of our customers' success and Zendesk's company growth aspirations. To achieve these goals, the mission of the CSM team will be to: Deliver outcome-driven engagement throughout the customer's journey using Zendesk solutions - from onboarding, to success planning, through product adoption and value realization Remove obstacles to product adoption and raise the bar for the overall Zendesk customer experience throughout the customer journey Be the change agent force that continuously advocates for and on behalf of the customer, providing actionable, customer-driven feedback to the Zendesk ecosystem JOB RESPONSIBILITIES Overarching objectives of the role include the following: Proactive customer health management through intentional, outcome-driven customer engagement Product adoption acceleration and customer value realization Cultivating, strengthening, and accelerating growth of Zendesk customer relationships To deliver on those three overarching objectives, CSMs will collaborate closely with Zendesk customers and colleagues on the following: Delivering a world-class customer experience anchored on getting our Zendesk customers to value as quickly as possible - from onboarding, to success planning, to adoption roadmaps, to recurring outcome-driven engagement, to customer value and outcome realization. Driving, enabling and removing obstacles to adoption of Zendesk's product suite, providing prescriptive best practices, resources, expertise and continuously linking customer adoption to quantified/qualified customer value & business outcomes. Tirelessly advocating for the Zendesk customer across the ecosystem, including bringing prioritized & data-driven customer feedback and insight back into the Zendesk product development team Delivering a heightened customer experience through proactive engagement and communication with the customer, both written and verbal. Forging tight relationships with the rest of the Zendesk customer account team - including sales, customer support, professional services, renewals, and marketing. Develop strong relationships with customer leaders at all levels of an organization - from CIO and business leaders to IT experts, professionals and architects In addition to core customer-facing responsibilities above, CSMs must also be able to: Understand all aspects of overall customer health and know how to proactively manage health - taking into factors such as success plan status, relationship strength, product adoption/usage/currency, level of engagement, NPS and customer experience-metrics Ability to learn and understand new software solutions in the customer experience space. Previous experience in the customer experience space ideal. Track all engagement and touchpoints with accounts and provide continuous, unbiased intelligence on the status of customer's overall health. Regular travel to customer locations or site visits is expected for this role at a minimum 40% QUALIFICATIONS Bachelor degree in computer science, information sciences & technology, engineering or business Minimum of 4+ years of related experience in Customer Success / Experience Fluency in German and English, able to communicate professionally in both languages Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Previous experience leveraging leading customer success tools (e.g., Gainsight, etc.) as an integral part of a daily routine engaging with your customers Track record of learning new technology/software solutions and linking software solutions to common customer use cases, product adoption maturity/frameworks, and, ultimately, business value and outcomes for customers Experience in supporting and driving adoption of AI-powered solutions in customer-facing roles is a plus Ability to explain and demonstrate the value of AI to both technical and non-technical stakeholder Proven ability to multi-task and perform program/project management activities to ensure multiple customers are progressing against success plans and outcomes. Strong interpersonal skills, with the ability to influence at multiple levels (e.g., CXO to Director to Administrator) across the customer's organization and across multiple functions (e.g., Sales, Professional Services, Customer Support, Product Management and Engineering) within Zendesk Ability to do foundational quantitative analysis and basic churn forecasting : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Nov 07, 2025
Full time
Job DescriptionThe Customer Success Manager German Speaker is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions. It is an exciting customer facing role that puts you at the forefront of applying cutting edge customer and employee service platforms and advanced AI to enable our customers to empower, service and accelerate their end customers' businesses.The overarching objective of the CSM is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk. This role will work across a customer's organization, from a CXO-level down to senior customer experience leaders and to the administrators running Zendesk solutions. When our customers realize value and succeed, Zendesk succeeds - and the CSM is a key enabler of our customers' success and Zendesk's company growth aspirations. To achieve these goals, the mission of the CSM team will be to: Deliver outcome-driven engagement throughout the customer's journey using Zendesk solutions - from onboarding, to success planning, through product adoption and value realization Remove obstacles to product adoption and raise the bar for the overall Zendesk customer experience throughout the customer journey Be the change agent force that continuously advocates for and on behalf of the customer, providing actionable, customer-driven feedback to the Zendesk ecosystem JOB RESPONSIBILITIES Overarching objectives of the role include the following: Proactive customer health management through intentional, outcome-driven customer engagement Product adoption acceleration and customer value realization Cultivating, strengthening, and accelerating growth of Zendesk customer relationships To deliver on those three overarching objectives, CSMs will collaborate closely with Zendesk customers and colleagues on the following: Delivering a world-class customer experience anchored on getting our Zendesk customers to value as quickly as possible - from onboarding, to success planning, to adoption roadmaps, to recurring outcome-driven engagement, to customer value and outcome realization. Driving, enabling and removing obstacles to adoption of Zendesk's product suite, providing prescriptive best practices, resources, expertise and continuously linking customer adoption to quantified/qualified customer value & business outcomes. Tirelessly advocating for the Zendesk customer across the ecosystem, including bringing prioritized & data-driven customer feedback and insight back into the Zendesk product development team Delivering a heightened customer experience through proactive engagement and communication with the customer, both written and verbal. Forging tight relationships with the rest of the Zendesk customer account team - including sales, customer support, professional services, renewals, and marketing. Develop strong relationships with customer leaders at all levels of an organization - from CIO and business leaders to IT experts, professionals and architects In addition to core customer-facing responsibilities above, CSMs must also be able to: Understand all aspects of overall customer health and know how to proactively manage health - taking into factors such as success plan status, relationship strength, product adoption/usage/currency, level of engagement, NPS and customer experience-metrics Ability to learn and understand new software solutions in the customer experience space. Previous experience in the customer experience space ideal. Track all engagement and touchpoints with accounts and provide continuous, unbiased intelligence on the status of customer's overall health. Regular travel to customer locations or site visits is expected for this role at a minimum 40% QUALIFICATIONS Bachelor degree in computer science, information sciences & technology, engineering or business Minimum of 4+ years of related experience in Customer Success / Experience Fluency in German and English, able to communicate professionally in both languages Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Previous experience leveraging leading customer success tools (e.g., Gainsight, etc.) as an integral part of a daily routine engaging with your customers Track record of learning new technology/software solutions and linking software solutions to common customer use cases, product adoption maturity/frameworks, and, ultimately, business value and outcomes for customers Experience in supporting and driving adoption of AI-powered solutions in customer-facing roles is a plus Ability to explain and demonstrate the value of AI to both technical and non-technical stakeholder Proven ability to multi-task and perform program/project management activities to ensure multiple customers are progressing against success plans and outcomes. Strong interpersonal skills, with the ability to influence at multiple levels (e.g., CXO to Director to Administrator) across the customer's organization and across multiple functions (e.g., Sales, Professional Services, Customer Support, Product Management and Engineering) within Zendesk Ability to do foundational quantitative analysis and basic churn forecasting : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Fund Investment Operations Associate Director (m f x) London Investment Vollzeit mit Führungsaufgaben mit betrieblicher Altersvorsorge What The Hiring Manager Says This presents an exciting opportunity to get hands-on experience with various private strategies at ICG, some of which have demonstrated significant growth. You will have the exciting opportunity to be involved in deal closings across these strategies, as well as project leading of ongoing internal improvements across the Group. To excel, you will have a strong understanding of Private Markets and be knowledgeable about deal closing procedures. Position Summary: This position primarily focuses on providing support to front office staff and external fund boards to ensure smooth execution of deals. This involves coordinating Fund Boards of Directors and numerous internal and external stakeholders, while managing the intricacies of the transaction execution process. This role demands a balance between commercial objectives-assisting front office deal teams-and maintaining a strong risk-managed approach to deal execution. It involves managing deal execution for Operations across various funds from inception to funding, including regulatory compliance. The position also includes ad hoc projects, working with specialist teams on agreements with banking, administrators, and other counterparties, and addressing regulatory matters across jurisdictions. Ensuring controls are effective and improved where necessary is vital, given the risk involved. Processes and procedures should be well documented and managed. Sharing knowledge within the Operation team, especially with controllers, is essential for team success. Managing complex documentation and completion processes across private investment funds, including liaising on fund structures and restructures with tax/structuring teams, understanding SPA documents, waivers, amendments, POA management, notarisation, and ensuring fund protection. Supporting the Investment team with new deals, refinancing, restructures, and exits. Organising and managing interactions with Fund Boards, providing transaction assistance, and resolving open matters. Working with administrators to ensure banking facilities are ready, including managing Luxembourg certificates and notarisation. Collaborating with tax, legal, and external counsels to set up and document initial deal structures. Managing fund flows, funding, hedging, and liaising with treasury, advisors, and portfolio companies to ensure smooth funding processes. Supporting fund controllers with ongoing transaction updates and fund matters. Assisting with fund liquidations and terminations. Managing deal mechanics and complexities with stakeholders. Financing, Regulatory and Tax Compliance Managing asset-level entity and banking arrangements through administrators. Ensuring fund structure compliance and strong substance, working closely with tax teams for correct treatment. Process Definition and Scalability Promoting process enhancements, documentation, and control standards. Supporting team objectives through ad hoc projects. Understanding fund structuring and decision-making to maximize investor returns. Requirements: Mid/Intermediate experience in Private Equity/Asset Management or similar. Bachelor's Degree; tax/accounting qualifications are a plus. Strong communication and presentation skills for coordinating cross-functional teams. Creative problem-solving, process improvement, and relationship-building abilities. Analytical, detail-oriented, highly organized, results-focused. Resilient, able to work under pressure, manage multiple projects independently. Commitment to wellbeing, inclusivity, and long-term sustainability.
Nov 06, 2025
Full time
Fund Investment Operations Associate Director (m f x) London Investment Vollzeit mit Führungsaufgaben mit betrieblicher Altersvorsorge What The Hiring Manager Says This presents an exciting opportunity to get hands-on experience with various private strategies at ICG, some of which have demonstrated significant growth. You will have the exciting opportunity to be involved in deal closings across these strategies, as well as project leading of ongoing internal improvements across the Group. To excel, you will have a strong understanding of Private Markets and be knowledgeable about deal closing procedures. Position Summary: This position primarily focuses on providing support to front office staff and external fund boards to ensure smooth execution of deals. This involves coordinating Fund Boards of Directors and numerous internal and external stakeholders, while managing the intricacies of the transaction execution process. This role demands a balance between commercial objectives-assisting front office deal teams-and maintaining a strong risk-managed approach to deal execution. It involves managing deal execution for Operations across various funds from inception to funding, including regulatory compliance. The position also includes ad hoc projects, working with specialist teams on agreements with banking, administrators, and other counterparties, and addressing regulatory matters across jurisdictions. Ensuring controls are effective and improved where necessary is vital, given the risk involved. Processes and procedures should be well documented and managed. Sharing knowledge within the Operation team, especially with controllers, is essential for team success. Managing complex documentation and completion processes across private investment funds, including liaising on fund structures and restructures with tax/structuring teams, understanding SPA documents, waivers, amendments, POA management, notarisation, and ensuring fund protection. Supporting the Investment team with new deals, refinancing, restructures, and exits. Organising and managing interactions with Fund Boards, providing transaction assistance, and resolving open matters. Working with administrators to ensure banking facilities are ready, including managing Luxembourg certificates and notarisation. Collaborating with tax, legal, and external counsels to set up and document initial deal structures. Managing fund flows, funding, hedging, and liaising with treasury, advisors, and portfolio companies to ensure smooth funding processes. Supporting fund controllers with ongoing transaction updates and fund matters. Assisting with fund liquidations and terminations. Managing deal mechanics and complexities with stakeholders. Financing, Regulatory and Tax Compliance Managing asset-level entity and banking arrangements through administrators. Ensuring fund structure compliance and strong substance, working closely with tax teams for correct treatment. Process Definition and Scalability Promoting process enhancements, documentation, and control standards. Supporting team objectives through ad hoc projects. Understanding fund structuring and decision-making to maximize investor returns. Requirements: Mid/Intermediate experience in Private Equity/Asset Management or similar. Bachelor's Degree; tax/accounting qualifications are a plus. Strong communication and presentation skills for coordinating cross-functional teams. Creative problem-solving, process improvement, and relationship-building abilities. Analytical, detail-oriented, highly organized, results-focused. Resilient, able to work under pressure, manage multiple projects independently. Commitment to wellbeing, inclusivity, and long-term sustainability.
Trainee Finance Assistant Warrington 26,000 - 28,000 DOE Hours: Monday - Thursday 8:00am-4:30pm, Friday 8:00am-3:30pm An established manufacturing and engineering business based in Warrington is seeking a Finance Administrator to join its growing team. The company has a long-standing reputation for quality and innovation, supplying products and services to both national and international customers. Due to continued business growth, this new role has been created to provide additional support to the finance and operations departments. Role Overview This is a varied and hands-on role, providing administrative and financial support across the business. The Finance Administrator will assist with day-to-day finance processes, stock and project administration, and general office duties. You'll be based at the front desk as the first point of contact for visitors and incoming calls, while also supporting the finance and operations teams with a broad range of administrative tasks. Trainee Finance Assistant Key Responsibilities Finance & Payroll Administration Prepare weekly wage information for 13 staff (employed by a partner company) Manage payroll-related data entry and reporting (not payment processing) Handle pension submissions (weekly file uploads) and CIS submissions Query and amend invoices against purchase orders Process expense payments, charge cards, floats, and travel claims Perform internet banking and BACS transfers Assist with recharges and fund transfers between jobs Purchasing & Stock Control Raise and input purchase orders, including expense-related orders Create new vendors and complete new supplier forms Manage inventory transactions on the Visual system - stock adjustments, booking in stock, checking availability Enter label ticket data into the Visual system to cost hours and allocate time to jobs Open new jobs on the Visual system and maintain accurate project records Office & Administrative Support Provide general office admin including handling calls, emails, post, and deliveries Support onboarding processes - contracts of employment and starter paperwork Maintain and update Excel spreadsheets (intermediate level) Prepare and email wage slips Welcome visitors and manage the reception area Support the wider team with ad hoc administrative duties Trainee Finance Assistant Skills & Experience Previous experience in an administrative or finance support role Intermediate knowledge of Microsoft Excel and Word Strong communication and organisational skills High attention to detail and accuracy Comfortable working in a busy, varied environment Trainee Finance Assistant Benefits Two annual profit-share bonuses (after 6-month probation) 3% pension contribution 20 days annual leave plus bank holidays Staff social events Flexible working options Full technology setup (laptop and phone provided) If you're an organised, proactive individual with a strong administrative and finance background, and you're looking to join a friendly, growing team, we'd love to hear from you. BBBH34782
Nov 06, 2025
Full time
Trainee Finance Assistant Warrington 26,000 - 28,000 DOE Hours: Monday - Thursday 8:00am-4:30pm, Friday 8:00am-3:30pm An established manufacturing and engineering business based in Warrington is seeking a Finance Administrator to join its growing team. The company has a long-standing reputation for quality and innovation, supplying products and services to both national and international customers. Due to continued business growth, this new role has been created to provide additional support to the finance and operations departments. Role Overview This is a varied and hands-on role, providing administrative and financial support across the business. The Finance Administrator will assist with day-to-day finance processes, stock and project administration, and general office duties. You'll be based at the front desk as the first point of contact for visitors and incoming calls, while also supporting the finance and operations teams with a broad range of administrative tasks. Trainee Finance Assistant Key Responsibilities Finance & Payroll Administration Prepare weekly wage information for 13 staff (employed by a partner company) Manage payroll-related data entry and reporting (not payment processing) Handle pension submissions (weekly file uploads) and CIS submissions Query and amend invoices against purchase orders Process expense payments, charge cards, floats, and travel claims Perform internet banking and BACS transfers Assist with recharges and fund transfers between jobs Purchasing & Stock Control Raise and input purchase orders, including expense-related orders Create new vendors and complete new supplier forms Manage inventory transactions on the Visual system - stock adjustments, booking in stock, checking availability Enter label ticket data into the Visual system to cost hours and allocate time to jobs Open new jobs on the Visual system and maintain accurate project records Office & Administrative Support Provide general office admin including handling calls, emails, post, and deliveries Support onboarding processes - contracts of employment and starter paperwork Maintain and update Excel spreadsheets (intermediate level) Prepare and email wage slips Welcome visitors and manage the reception area Support the wider team with ad hoc administrative duties Trainee Finance Assistant Skills & Experience Previous experience in an administrative or finance support role Intermediate knowledge of Microsoft Excel and Word Strong communication and organisational skills High attention to detail and accuracy Comfortable working in a busy, varied environment Trainee Finance Assistant Benefits Two annual profit-share bonuses (after 6-month probation) 3% pension contribution 20 days annual leave plus bank holidays Staff social events Flexible working options Full technology setup (laptop and phone provided) If you're an organised, proactive individual with a strong administrative and finance background, and you're looking to join a friendly, growing team, we'd love to hear from you. BBBH34782
Job DescriptionThe Customer Success Manager German Speaker is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions. It is an exciting customer facing role that puts you at the forefront of applying cutting edge customer and employee service platforms and advanced AI to enable our customers to empower, service and accelerate their end customers' businesses.The overarching objective of the CSM is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk. This role will work across a customer's organization, from a CXO-level down to senior customer experience leaders and to the administrators running Zendesk solutions. When our customers realize value and succeed, Zendesk succeeds - and the CSM is a key enabler of our customers' success and Zendesk's company growth aspirations. To achieve these goals, the mission of the CSM team will be to: Deliver outcome-driven engagement throughout the customer's journey using Zendesk solutions - from onboarding, to success planning, through product adoption and value realization Remove obstacles to product adoption and raise the bar for the overall Zendesk customer experience throughout the customer journey Be the change agent force that continuously advocates for and on behalf of the customer, providing actionable, customer-driven feedback to the Zendesk ecosystem JOB RESPONSIBILITIES Overarching objectives of the role include the following: Proactive customer health management through intentional, outcome-driven customer engagement Product adoption acceleration and customer value realization Cultivating, strengthening, and accelerating growth of Zendesk customer relationships To deliver on those three overarching objectives, CSMs will collaborate closely with Zendesk customers and colleagues on the following: Delivering a world-class customer experience anchored on getting our Zendesk customers to value as quickly as possible - from onboarding, to success planning, to adoption roadmaps, to recurring outcome-driven engagement, to customer value and outcome realization. Driving, enabling and removing obstacles to adoption of Zendesk's product suite, providing prescriptive best practices, resources, expertise and continuously linking customer adoption to quantified/qualified customer value & business outcomes. Tirelessly advocating for the Zendesk customer across the ecosystem, including bringing prioritized & data-driven customer feedback and insight back into the Zendesk product development team Delivering a heightened customer experience through proactive engagement and communication with the customer, both written and verbal. Forging tight relationships with the rest of the Zendesk customer account team - including sales, customer support, professional services, renewals, and marketing. Develop strong relationships with customer leaders at all levels of an organization - from CIO and business leaders to IT experts, professionals and architects In addition to core customer-facing responsibilities above, CSMs must also be able to: Understand all aspects of overall customer health and know how to proactively manage health - taking into factors such as success plan status, relationship strength, product adoption/usage/currency, level of engagement, NPS and customer experience-metrics Ability to learn and understand new software solutions in the customer experience space. Previous experience in the customer experience space ideal. Track all engagement and touchpoints with accounts and provide continuous, unbiased intelligence on the status of customer's overall health. Regular travel to customer locations or site visits is expected for this role at a minimum 40% QUALIFICATIONS Bachelor degree in computer science, information sciences & technology, engineering or business Minimum of 4+ years of related experience in Customer Success / Experience Fluency in German and English, able to communicate professionally in both languages Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Previous experience leveraging leading customer success tools (e.g., Gainsight, etc.) as an integral part of a daily routine engaging with your customers Track record of learning new technology/software solutions and linking software solutions to common customer use cases, product adoption maturity/frameworks, and, ultimately, business value and outcomes for customers Experience in supporting and driving adoption of AI-powered solutions in customer-facing roles is a plus Ability to explain and demonstrate the value of AI to both technical and non-technical stakeholder Proven ability to multi-task and perform program/project management activities to ensure multiple customers are progressing against success plans and outcomes. Strong interpersonal skills, with the ability to influence at multiple levels (e.g., CXO to Director to Administrator) across the customer's organization and across multiple functions (e.g., Sales, Professional Services, Customer Support, Product Management and Engineering) within Zendesk Ability to do foundational quantitative analysis and basic churn forecasting : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Nov 06, 2025
Full time
Job DescriptionThe Customer Success Manager German Speaker is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions. It is an exciting customer facing role that puts you at the forefront of applying cutting edge customer and employee service platforms and advanced AI to enable our customers to empower, service and accelerate their end customers' businesses.The overarching objective of the CSM is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk. This role will work across a customer's organization, from a CXO-level down to senior customer experience leaders and to the administrators running Zendesk solutions. When our customers realize value and succeed, Zendesk succeeds - and the CSM is a key enabler of our customers' success and Zendesk's company growth aspirations. To achieve these goals, the mission of the CSM team will be to: Deliver outcome-driven engagement throughout the customer's journey using Zendesk solutions - from onboarding, to success planning, through product adoption and value realization Remove obstacles to product adoption and raise the bar for the overall Zendesk customer experience throughout the customer journey Be the change agent force that continuously advocates for and on behalf of the customer, providing actionable, customer-driven feedback to the Zendesk ecosystem JOB RESPONSIBILITIES Overarching objectives of the role include the following: Proactive customer health management through intentional, outcome-driven customer engagement Product adoption acceleration and customer value realization Cultivating, strengthening, and accelerating growth of Zendesk customer relationships To deliver on those three overarching objectives, CSMs will collaborate closely with Zendesk customers and colleagues on the following: Delivering a world-class customer experience anchored on getting our Zendesk customers to value as quickly as possible - from onboarding, to success planning, to adoption roadmaps, to recurring outcome-driven engagement, to customer value and outcome realization. Driving, enabling and removing obstacles to adoption of Zendesk's product suite, providing prescriptive best practices, resources, expertise and continuously linking customer adoption to quantified/qualified customer value & business outcomes. Tirelessly advocating for the Zendesk customer across the ecosystem, including bringing prioritized & data-driven customer feedback and insight back into the Zendesk product development team Delivering a heightened customer experience through proactive engagement and communication with the customer, both written and verbal. Forging tight relationships with the rest of the Zendesk customer account team - including sales, customer support, professional services, renewals, and marketing. Develop strong relationships with customer leaders at all levels of an organization - from CIO and business leaders to IT experts, professionals and architects In addition to core customer-facing responsibilities above, CSMs must also be able to: Understand all aspects of overall customer health and know how to proactively manage health - taking into factors such as success plan status, relationship strength, product adoption/usage/currency, level of engagement, NPS and customer experience-metrics Ability to learn and understand new software solutions in the customer experience space. Previous experience in the customer experience space ideal. Track all engagement and touchpoints with accounts and provide continuous, unbiased intelligence on the status of customer's overall health. Regular travel to customer locations or site visits is expected for this role at a minimum 40% QUALIFICATIONS Bachelor degree in computer science, information sciences & technology, engineering or business Minimum of 4+ years of related experience in Customer Success / Experience Fluency in German and English, able to communicate professionally in both languages Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Previous experience leveraging leading customer success tools (e.g., Gainsight, etc.) as an integral part of a daily routine engaging with your customers Track record of learning new technology/software solutions and linking software solutions to common customer use cases, product adoption maturity/frameworks, and, ultimately, business value and outcomes for customers Experience in supporting and driving adoption of AI-powered solutions in customer-facing roles is a plus Ability to explain and demonstrate the value of AI to both technical and non-technical stakeholder Proven ability to multi-task and perform program/project management activities to ensure multiple customers are progressing against success plans and outcomes. Strong interpersonal skills, with the ability to influence at multiple levels (e.g., CXO to Director to Administrator) across the customer's organization and across multiple functions (e.g., Sales, Professional Services, Customer Support, Product Management and Engineering) within Zendesk Ability to do foundational quantitative analysis and basic churn forecasting : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
DEVELOPMENT OFFICE DIRECTOR OF MAJOR GIFTS About Christchurch School Christchurch School is a co ed Episcopal boarding and day school serving grades 9 12. Founded in 1921, Christchurch is located on a 125 acre waterfront campus on the Rappahannock River in Virginia. The school's mission is to serve and guide each student in achieving personal excellence in academics and character, preparing them for meaningful lives as engaged citizens and community leaders. Position Overview Under the guidance and supervision of the Chief Development Officer, the Director of Major Gifts is responsible for developing and implementing strategies to secure major gifts in support of Christchurch School's mission and strategic priorities. This individual will manage a portfolio of current and prospective major donors, cultivate meaningful relationships, solicit significant gifts ($10,000+), and steward long term engagement with the school. The Director will play a central role in capital/comprehensive campaigns, planned giving, and endowment growth initiatives. This individual will embrace our mission, vision, core values, and its place in the Episcopal Church Schools in the Diocese of Virginia school system as well as understand the school's academic program and its campus culture. The Director of Major Gifts primary responsibilities include, but are not limited to: Manage and grow a portfolio of 100-125 major gift prospects and donors. Conduct regular prospect visits (in person and virtual) to cultivate, solicit, and steward major gifts. Develop tailored cultivation and solicitation strategies for each donor. Collaborate with development leadership to design major gift strategies aligned with the school's strategic plan and campaign goals. Assist in identifying new prospects through research and referrals from Board of Governors and Foundation Board, alumni, past and current parents. Work closely with the Head of School, the Chief Development Officer, and other senior administrators to engage in donor outreach. Campaign Involvement: Play a leadership role in any capital, endowment, or special fundraising campaigns. Prepare briefing materials, proposals, and donor communications. Planned Giving: Promote and support planned giving opportunities in coordination with the development team and external advisors. Events and Stewardship: Help design and execute major donor events, receptions, and recognition programs. Ensure timely and personalized stewardship, including thank you letters, impact reports, and donor updates. Work closely with colleagues in Annual Giving, Alumni Relations, and Communications to ensure integrated messaging and donor engagement. Represent the school at key events and serve as a visible ambassador for Christchurch School. Confidentiality and Compliance: Ensure that all donor information is handled with the utmost confidentiality and in compliance with relevant data protection laws and school policies. Engagement: Possible engagement in the school community through duty, advisory, or a co curricular activity. Other Duties: Perform other duties as assigned. Qualifications Bachelor's degree required; advanced degree or CFRE preferred. Minimum of 5-7 years of successful major gift fundraising or equivalent experience in nonprofit/philanthropic organizations. Strong track record of cultivating, soliciting, and closing major gifts. Excellent interpersonal, communication, and organizational skills. High level of integrity, discretion, and professionalism. Familiarity with independent schools or educational fundraising preferred. Ability to manage multiple projects simultaneously while meeting deadlines in a fast paced environment. Team player with a positive attitude, proactive approach, and customer service mindset. A disciplined, results oriented self starter who can work both independently and collaboratively in a fluid environment. Experience with donor database systems (e.g., Raiser's Edge, Blackbaud) and Microsoft Office Suite. Willingness to travel and work evenings/weekends as needed. Christchurch School is an equal opportunity employer. The school provides equal employment opportunity to all employees and job applicants without regard to an individual's race, color, national origin, sex, sexual orientation, gender identity, status as a veteran, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, disability, genetic information, or any other factors prohibited by applicable law. All aspects of personnel management - including hiring, promotion, demotion, transfer, recruitment, layoff, discipline, termination, compensation, benefits, training and working conditions - will be administered in accordance with this policy. Each employee is expected to do their part to maintain a working environment free of discrimination, harassment, and retaliation. Conditional Offers An offer of employment for this position is contingent upon the applicant's right to work in the United States, authorization for and completion of successful background checks as may be requested by the school or required by law. Compensation and Benefits Christchurch School offers a highly competitive compensation package with benefits to include excellent health plan options, retirement benefits, professional development, and networking opportunities. This is a 12 month full time exempt position. Hours of Work Monday through Friday from 8:00 a.m. - 5:00 p.m. Evening and weekend work and occasional travel may be required as job duties demand. How to Apply Interested candidates should submit their resume, references, salary requirements, and a cover letter to Michelle S. Schroeter, Chief Development Officer, at . No phone calls, please. 49 Seahorse Lane, Christchurch, Virginia 23031
Nov 05, 2025
Full time
DEVELOPMENT OFFICE DIRECTOR OF MAJOR GIFTS About Christchurch School Christchurch School is a co ed Episcopal boarding and day school serving grades 9 12. Founded in 1921, Christchurch is located on a 125 acre waterfront campus on the Rappahannock River in Virginia. The school's mission is to serve and guide each student in achieving personal excellence in academics and character, preparing them for meaningful lives as engaged citizens and community leaders. Position Overview Under the guidance and supervision of the Chief Development Officer, the Director of Major Gifts is responsible for developing and implementing strategies to secure major gifts in support of Christchurch School's mission and strategic priorities. This individual will manage a portfolio of current and prospective major donors, cultivate meaningful relationships, solicit significant gifts ($10,000+), and steward long term engagement with the school. The Director will play a central role in capital/comprehensive campaigns, planned giving, and endowment growth initiatives. This individual will embrace our mission, vision, core values, and its place in the Episcopal Church Schools in the Diocese of Virginia school system as well as understand the school's academic program and its campus culture. The Director of Major Gifts primary responsibilities include, but are not limited to: Manage and grow a portfolio of 100-125 major gift prospects and donors. Conduct regular prospect visits (in person and virtual) to cultivate, solicit, and steward major gifts. Develop tailored cultivation and solicitation strategies for each donor. Collaborate with development leadership to design major gift strategies aligned with the school's strategic plan and campaign goals. Assist in identifying new prospects through research and referrals from Board of Governors and Foundation Board, alumni, past and current parents. Work closely with the Head of School, the Chief Development Officer, and other senior administrators to engage in donor outreach. Campaign Involvement: Play a leadership role in any capital, endowment, or special fundraising campaigns. Prepare briefing materials, proposals, and donor communications. Planned Giving: Promote and support planned giving opportunities in coordination with the development team and external advisors. Events and Stewardship: Help design and execute major donor events, receptions, and recognition programs. Ensure timely and personalized stewardship, including thank you letters, impact reports, and donor updates. Work closely with colleagues in Annual Giving, Alumni Relations, and Communications to ensure integrated messaging and donor engagement. Represent the school at key events and serve as a visible ambassador for Christchurch School. Confidentiality and Compliance: Ensure that all donor information is handled with the utmost confidentiality and in compliance with relevant data protection laws and school policies. Engagement: Possible engagement in the school community through duty, advisory, or a co curricular activity. Other Duties: Perform other duties as assigned. Qualifications Bachelor's degree required; advanced degree or CFRE preferred. Minimum of 5-7 years of successful major gift fundraising or equivalent experience in nonprofit/philanthropic organizations. Strong track record of cultivating, soliciting, and closing major gifts. Excellent interpersonal, communication, and organizational skills. High level of integrity, discretion, and professionalism. Familiarity with independent schools or educational fundraising preferred. Ability to manage multiple projects simultaneously while meeting deadlines in a fast paced environment. Team player with a positive attitude, proactive approach, and customer service mindset. A disciplined, results oriented self starter who can work both independently and collaboratively in a fluid environment. Experience with donor database systems (e.g., Raiser's Edge, Blackbaud) and Microsoft Office Suite. Willingness to travel and work evenings/weekends as needed. Christchurch School is an equal opportunity employer. The school provides equal employment opportunity to all employees and job applicants without regard to an individual's race, color, national origin, sex, sexual orientation, gender identity, status as a veteran, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, disability, genetic information, or any other factors prohibited by applicable law. All aspects of personnel management - including hiring, promotion, demotion, transfer, recruitment, layoff, discipline, termination, compensation, benefits, training and working conditions - will be administered in accordance with this policy. Each employee is expected to do their part to maintain a working environment free of discrimination, harassment, and retaliation. Conditional Offers An offer of employment for this position is contingent upon the applicant's right to work in the United States, authorization for and completion of successful background checks as may be requested by the school or required by law. Compensation and Benefits Christchurch School offers a highly competitive compensation package with benefits to include excellent health plan options, retirement benefits, professional development, and networking opportunities. This is a 12 month full time exempt position. Hours of Work Monday through Friday from 8:00 a.m. - 5:00 p.m. Evening and weekend work and occasional travel may be required as job duties demand. How to Apply Interested candidates should submit their resume, references, salary requirements, and a cover letter to Michelle S. Schroeter, Chief Development Officer, at . No phone calls, please. 49 Seahorse Lane, Christchurch, Virginia 23031
Description: Estate Agent Valuer / Lister You will work in an office that is currently listing 30+ properties per month with average fees of £4,000 and due to promotion this Valuers / Listers role has now become available and you will receive 5% on Listings plus 2.5% on individual valuations booked plus 2.5% on individual sales. A career path and progression is abundantly clear. Basic salary £20,000 with on target earnings of between £54,000 and £60,000 which can be demonstrated. Estate Agent Valuer / Lister This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Valuer / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Valuer / Lister Previous Estate Agency experience is essential. Estate Agent Valuer / Lister Basic salary £20,000 with on target earnings of between £54,000 and £60,000 which can be demonstrated. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Nov 05, 2025
Full time
Description: Estate Agent Valuer / Lister You will work in an office that is currently listing 30+ properties per month with average fees of £4,000 and due to promotion this Valuers / Listers role has now become available and you will receive 5% on Listings plus 2.5% on individual valuations booked plus 2.5% on individual sales. A career path and progression is abundantly clear. Basic salary £20,000 with on target earnings of between £54,000 and £60,000 which can be demonstrated. Estate Agent Valuer / Lister This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Valuer / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Valuer / Lister Previous Estate Agency experience is essential. Estate Agent Valuer / Lister Basic salary £20,000 with on target earnings of between £54,000 and £60,000 which can be demonstrated. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families. As Office & Facilities Administrator, you will ensure the smooth running of the front of house function, as well as providing general support and administrative duties to other teams. You will be a key part of the team, welcoming families, groups and visitors to The Yard Edinburgh. While also providing support to our Office & Facilities Manager in managing our membership database, health & safety processes and tracking of centre maintenance. Working at The Yard If you would like to work in a supportive and understanding work environment, ensuring that families feel valued and part of an inclusive community, we would love you to be part of our team. This job is for you if you have: Experience of office administration and/or customer service. Excellent communication skills, both verbal and written. Knowledge of data management & IT systems. Ability to relate well to all visitors, including children with disabilities. Ability to work well in a team, with fellow employees and volunteers, as well as on own initiative. Benefits: Holiday pay, training & development opportunities, life assurance, company pension, health care cash back plan, employee assistance programme, free uniform. The Yard aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on any grounds. The above post is subject to a PVG.
Nov 04, 2025
Full time
The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families. As Office & Facilities Administrator, you will ensure the smooth running of the front of house function, as well as providing general support and administrative duties to other teams. You will be a key part of the team, welcoming families, groups and visitors to The Yard Edinburgh. While also providing support to our Office & Facilities Manager in managing our membership database, health & safety processes and tracking of centre maintenance. Working at The Yard If you would like to work in a supportive and understanding work environment, ensuring that families feel valued and part of an inclusive community, we would love you to be part of our team. This job is for you if you have: Experience of office administration and/or customer service. Excellent communication skills, both verbal and written. Knowledge of data management & IT systems. Ability to relate well to all visitors, including children with disabilities. Ability to work well in a team, with fellow employees and volunteers, as well as on own initiative. Benefits: Holiday pay, training & development opportunities, life assurance, company pension, health care cash back plan, employee assistance programme, free uniform. The Yard aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on any grounds. The above post is subject to a PVG.
Estate Agent Sales Manager / Lister This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through sales and listings and to enhance still further the reputation of the company for quality and performance. We are seeking a Sales Manager / Lister for this big hitting office. Basic salary to £23,000 plus £2,500 car allowance or company car with initial salary guarantee for 4 months followed by a lucrative productivity bonus for a further 6 months as you build your pipeline. On target earnings of £50,000 to £55,000. Estate Agent Sales Manager / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Sales Manager / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Sales Manager / Lister Previous Estate Agency experience is essential. Estate Agent Sales Manager / Lister Basic salary to £23,000 plus £2,500 car allowance or company car with on target earnings of £50,000 to £55,000. Initial salary guarantee for 4 months followed by a lucrative productivity bonus for a further 6 months. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Nov 01, 2025
Full time
Estate Agent Sales Manager / Lister This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through sales and listings and to enhance still further the reputation of the company for quality and performance. We are seeking a Sales Manager / Lister for this big hitting office. Basic salary to £23,000 plus £2,500 car allowance or company car with initial salary guarantee for 4 months followed by a lucrative productivity bonus for a further 6 months as you build your pipeline. On target earnings of £50,000 to £55,000. Estate Agent Sales Manager / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Sales Manager / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Sales Manager / Lister Previous Estate Agency experience is essential. Estate Agent Sales Manager / Lister Basic salary to £23,000 plus £2,500 car allowance or company car with on target earnings of £50,000 to £55,000. Initial salary guarantee for 4 months followed by a lucrative productivity bonus for a further 6 months. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Property Administrator Front of House Part time 5 days a week £13,500 Southampton In this permanent role, you'll be the pivotal front-of-house team member, ensuring Residents receive exceptional service and the building is efficiently maintained to high standards. With a salary range of GBP13,500, this is an excellent opportunity to join a dynamic and supportive team, where your passion for customer service and attention to detail will shine. Deliver Exceptional Customer Service - Be the friendly face that Residents look forward to seeing, providing a warm welcome and resolving queries with efficiency and care. Maintain a Thriving Community - Collaborate with colleagues to foster resident engagement, and build strong relationships with external partners. Embrace Diverse Challenges - Tackle a wide range of responsibilities, from meet-and-greet to inspections, ensuring the seamless delivery of high-quality front-line and back-office services. Preferred Requirements: Leverage your previous experience in organisations providing market rental properties, travel and tourism, or hospitality to deliver exceptional service. Demonstrate a keen awareness of health and safety requirements and the ability to implement them effectively on-site. Bring your strong experience in working at business or private events, which will be a valuable asset in this role. Showcase your excellent written and verbal English skills, as well as your ability to work collaboratively within a team. Possess qualifications in property or customer service, which would be an advantage in this role. Preferred Qualifications: Demonstrate a proven track record of working towards and achieving targets, showcasing your goal-focused and resilient mindset. Exhibit exceptional communication and interpersonal skills, with the ability to build relationships and work collectively with colleagues. Bring a passion Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Nov 01, 2025
Full time
Property Administrator Front of House Part time 5 days a week £13,500 Southampton In this permanent role, you'll be the pivotal front-of-house team member, ensuring Residents receive exceptional service and the building is efficiently maintained to high standards. With a salary range of GBP13,500, this is an excellent opportunity to join a dynamic and supportive team, where your passion for customer service and attention to detail will shine. Deliver Exceptional Customer Service - Be the friendly face that Residents look forward to seeing, providing a warm welcome and resolving queries with efficiency and care. Maintain a Thriving Community - Collaborate with colleagues to foster resident engagement, and build strong relationships with external partners. Embrace Diverse Challenges - Tackle a wide range of responsibilities, from meet-and-greet to inspections, ensuring the seamless delivery of high-quality front-line and back-office services. Preferred Requirements: Leverage your previous experience in organisations providing market rental properties, travel and tourism, or hospitality to deliver exceptional service. Demonstrate a keen awareness of health and safety requirements and the ability to implement them effectively on-site. Bring your strong experience in working at business or private events, which will be a valuable asset in this role. Showcase your excellent written and verbal English skills, as well as your ability to work collaboratively within a team. Possess qualifications in property or customer service, which would be an advantage in this role. Preferred Qualifications: Demonstrate a proven track record of working towards and achieving targets, showcasing your goal-focused and resilient mindset. Exhibit exceptional communication and interpersonal skills, with the ability to build relationships and work collectively with colleagues. Bring a passion Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
