Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for an Android Developer to join our Commercial Dev team on a 12 month fixed term contract. The Commercial Dev team builds systems for advertising on and mobile apps. Our systems support the Guardian's sustainability and growth by delivering a meaningful return on investment for advertisers. Our advertising has integrity and is pertinent to our readers. About the role: You'll be building and testing major new features, as well as improving and maintaining existing functionality for The Guardian's Android apps Our current codebase is 90%+ in Kotlin, but you may be required to work with Java too. You won't be coding in isolation - our culture is strongly collaborative, whether pair programming with other developers or working closely with other stakeholders. You can expect to work closely with iOS, server-side, and web engineers, and designers, product managers, editorial and commercial colleagues. You'll have a voice in all big decisions the team makes. You'll be reviewing the code of other engineers to ensure we maintain our app's high standard About you: You have demonstrated experience building and deploying Android applications. You aspire to be an expert in Android development and have a strong interest in growing your skills You're confident coding in Kotlin building in Android studio. You have some experience with Java or are willing to learn. You are curious, passionate about technology and finding creative solutions to complex problems. You have experience of, and a willingness to work in Agile development environments We actively encourage applications from groups traditionally underrepresented in the UK media. Our engineers operate in a hybrid environment working 1 day a week from our offices in Kings Cross and 4 days a week remotely. The salary for new Apps Developers at the Guardian starts at £62,000 per annum. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Wednesday 6th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
May 01, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for an Android Developer to join our Commercial Dev team on a 12 month fixed term contract. The Commercial Dev team builds systems for advertising on and mobile apps. Our systems support the Guardian's sustainability and growth by delivering a meaningful return on investment for advertisers. Our advertising has integrity and is pertinent to our readers. About the role: You'll be building and testing major new features, as well as improving and maintaining existing functionality for The Guardian's Android apps Our current codebase is 90%+ in Kotlin, but you may be required to work with Java too. You won't be coding in isolation - our culture is strongly collaborative, whether pair programming with other developers or working closely with other stakeholders. You can expect to work closely with iOS, server-side, and web engineers, and designers, product managers, editorial and commercial colleagues. You'll have a voice in all big decisions the team makes. You'll be reviewing the code of other engineers to ensure we maintain our app's high standard About you: You have demonstrated experience building and deploying Android applications. You aspire to be an expert in Android development and have a strong interest in growing your skills You're confident coding in Kotlin building in Android studio. You have some experience with Java or are willing to learn. You are curious, passionate about technology and finding creative solutions to complex problems. You have experience of, and a willingness to work in Agile development environments We actively encourage applications from groups traditionally underrepresented in the UK media. Our engineers operate in a hybrid environment working 1 day a week from our offices in Kings Cross and 4 days a week remotely. The salary for new Apps Developers at the Guardian starts at £62,000 per annum. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Wednesday 6th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Role Overview An urgent requirement has arisen for an experienced C&I Engineer to support the SVIP project, with a focus on instrumentation and SCADA design. This is a hands-on design role requiring strong technical capability in developing instrument loop diagrams, block cable diagrams, and supporting wider control system design activities. You will work closely with an existing engineering team, contributing to key deliverables within a fast-paced infrastructure environment. Key Responsibilities Develop detailed instrument loop diagrams in line with project standards. Produce block cable diagrams for electrical and instrumentation systems. SupportSCADA and control system design, including: Input/Output (I/O) schedules Control philosophies System architecture development Collaborate with senior engineers and multidisciplinary teams to ensure design integration. Ensure all design work complies with relevant industry standards and project specifications. Review and validate technical documentation and drawings. Provide technical support during design reviews and project meetings. Work to tight deadlines to meet urgent project requirements. Required Qualifications & Experience Degree or HNC/HND in Control & Instrumentation, Electrical Engineering, or related discipline. Proven experience in C&I design within infrastructure, utilities, energy, or similar sectors. Strong experience producing: Instrument loop diagrams Cable block diagrams Working knowledge of SCADA systems and control system design principles. Experience with I/O schedules, control philosophies, and system architecture. Familiarity with relevant standards and best practices (e.g., IEC, BS standards). Proficiency in engineering design tools (e.g., AutoCAD, EPLAN, or similar). Key Skills & Competencies Strong technical design capability with attention to detail. Ability to work under pressure and meet urgent deadlines. Effective communication and collaboration skills. Proactive approach to problem-solving. Ability to work both independently and as part of a team. Working Arrangements Based at Watling Street office a minimum of 3 days per week. Remaining days may be worked remotely (subject to project needs). Additional Information Candidates must be available to start immediately or at very short notice. Contractor expected to provide own equipment (e.g., laptop, software access where applicable). Rate reflective of experience and urgency of requirement.
Apr 30, 2026
Contractor
Role Overview An urgent requirement has arisen for an experienced C&I Engineer to support the SVIP project, with a focus on instrumentation and SCADA design. This is a hands-on design role requiring strong technical capability in developing instrument loop diagrams, block cable diagrams, and supporting wider control system design activities. You will work closely with an existing engineering team, contributing to key deliverables within a fast-paced infrastructure environment. Key Responsibilities Develop detailed instrument loop diagrams in line with project standards. Produce block cable diagrams for electrical and instrumentation systems. SupportSCADA and control system design, including: Input/Output (I/O) schedules Control philosophies System architecture development Collaborate with senior engineers and multidisciplinary teams to ensure design integration. Ensure all design work complies with relevant industry standards and project specifications. Review and validate technical documentation and drawings. Provide technical support during design reviews and project meetings. Work to tight deadlines to meet urgent project requirements. Required Qualifications & Experience Degree or HNC/HND in Control & Instrumentation, Electrical Engineering, or related discipline. Proven experience in C&I design within infrastructure, utilities, energy, or similar sectors. Strong experience producing: Instrument loop diagrams Cable block diagrams Working knowledge of SCADA systems and control system design principles. Experience with I/O schedules, control philosophies, and system architecture. Familiarity with relevant standards and best practices (e.g., IEC, BS standards). Proficiency in engineering design tools (e.g., AutoCAD, EPLAN, or similar). Key Skills & Competencies Strong technical design capability with attention to detail. Ability to work under pressure and meet urgent deadlines. Effective communication and collaboration skills. Proactive approach to problem-solving. Ability to work both independently and as part of a team. Working Arrangements Based at Watling Street office a minimum of 3 days per week. Remaining days may be worked remotely (subject to project needs). Additional Information Candidates must be available to start immediately or at very short notice. Contractor expected to provide own equipment (e.g., laptop, software access where applicable). Rate reflective of experience and urgency of requirement.
Job Title: AV Team Leader Location: London Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Team Lead to be a key part of our London team, representing proAV. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Team Lead to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Primary point of contact onsite for our client. Staff leadership and mentorship to the onsite team/s and rota. Provide comprehensive reporting to the service delivery and account manager. Providing a senior level of technical support at the point of escalation. Operational Coordination between proAV teams including the technical helpdesk, field service, projects teams and client liaison. To work with proAV technical teams to provide accurate technical advice when required. To carry out detailed regular room checks. Meeting room support for VIP s. Coordination of software/firmware upgrades. Provide technical support to AV/VC users. Supporting video conference calls including liaising with remote offices in respect to the setup and running of video conference calls (technologies include Prime Video / Intercall / Blue Jeans and WebEx). To assist/manage with all ads/moves/changes (small works) onsite. To ensure any changes are implemented seamlessly as per the agreed requirement and with minimal impact on the business. To ensure users are trained in the operation of AV/VC technologies deployed to site. To identify and evaluate gaps in how the client uses the technology and make appropriate recommendations to the client for any future changes that would provide further benefits. To undertake manufacturer training courses as appropriate to ensure knowledge base is maintained. To ensure all break-fix activities are carried out under the contracted terms and within the agreed SLA s. To arrange all preventative maintenance activities and produce via proAV helpdesk the appropriate reports detailing works carried out and any key activities/concerns that may require further attendance/consideration. Manage consumables and stock holding of onsite spares. Manage meet & greet service as required to assist all meetings that require AV/VC technician support. Manage rotas and junior technician. To ensure all associated activities that comprise the AV service are delivered seamlessly and with maximum efficiency. To be a point of escalation through to the proAV account manager. To advise and report on the service delivery to the proAV account manager and/or client s management team. To ensure services are delivered in line with client policies (CSR/environmental/security) and strategies. Desirable skills: Excellent communications skills. Knowledge of current AV and VC equipment and systems. Practical knowledge of project deployment. Manufacturers training. Relevant technical accreditations. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apr 30, 2026
Full time
Job Title: AV Team Leader Location: London Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Team Lead to be a key part of our London team, representing proAV. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Team Lead to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Primary point of contact onsite for our client. Staff leadership and mentorship to the onsite team/s and rota. Provide comprehensive reporting to the service delivery and account manager. Providing a senior level of technical support at the point of escalation. Operational Coordination between proAV teams including the technical helpdesk, field service, projects teams and client liaison. To work with proAV technical teams to provide accurate technical advice when required. To carry out detailed regular room checks. Meeting room support for VIP s. Coordination of software/firmware upgrades. Provide technical support to AV/VC users. Supporting video conference calls including liaising with remote offices in respect to the setup and running of video conference calls (technologies include Prime Video / Intercall / Blue Jeans and WebEx). To assist/manage with all ads/moves/changes (small works) onsite. To ensure any changes are implemented seamlessly as per the agreed requirement and with minimal impact on the business. To ensure users are trained in the operation of AV/VC technologies deployed to site. To identify and evaluate gaps in how the client uses the technology and make appropriate recommendations to the client for any future changes that would provide further benefits. To undertake manufacturer training courses as appropriate to ensure knowledge base is maintained. To ensure all break-fix activities are carried out under the contracted terms and within the agreed SLA s. To arrange all preventative maintenance activities and produce via proAV helpdesk the appropriate reports detailing works carried out and any key activities/concerns that may require further attendance/consideration. Manage consumables and stock holding of onsite spares. Manage meet & greet service as required to assist all meetings that require AV/VC technician support. Manage rotas and junior technician. To ensure all associated activities that comprise the AV service are delivered seamlessly and with maximum efficiency. To be a point of escalation through to the proAV account manager. To advise and report on the service delivery to the proAV account manager and/or client s management team. To ensure services are delivered in line with client policies (CSR/environmental/security) and strategies. Desirable skills: Excellent communications skills. Knowledge of current AV and VC equipment and systems. Practical knowledge of project deployment. Manufacturers training. Relevant technical accreditations. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Service Desk Engineer - Preston Brook 40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Apr 30, 2026
Full time
Service Desk Engineer - Preston Brook 40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. Like the rest of the AO Group, we are a very exciting and enthusiastic company to work for. The role will be located at our innovative plastics recycling plant in Telford, Shropshire, which uses state of the art technology and is able to create high quality recycled plastics for reuse in new products. We are growing rapidly and so with that, opportunities to develop and try new approaches become aplenty. Quality is at the centre of what we do and is critical to us delivering our strategic objects and Super North Star. This is where you come in! Working for the Plant Manager as part of the site operations management team, with a matrix structure including Engineering, SHEQ, HR, and Finance, you are fully accountable for delivering consistent quality of our products and helping us grow through NPI, product development and further certification. We are part of a bigger group and with that backing comes stability and continued investment in our business and growth aspirations. At the AO Plastics Recycling Plant, we are focused on creating industry leading product streams for our customers. We succeed through teamwork, facing adversity in a logical and pragmatic way and taking accountability for what we do. Here's What You Can Expect To Be Doing Take ownership for projects to create new and improved products, working with customers and other stakeholders to deliver within specifications (colour, mechanical properties, external standards such as food grade/toy grade/EL standards). Lead root cause analysis, quickly determining non-conformance, managing customer complaints and implementing corrective and preventative actions, whilst understanding the commercial and operational implications. Monitor and report failure analysis trends, erosion of quality or product performance and liaise with relevant teams to determine corrective actions. Leading process improvements utilising Statistical Process Control and Lean techniques to improve production efficiency, reduce output inconsistencies and waste/reprocessing. First line manager for a team of 3 laboratory technicians running a fully equipped operational laboratory testing 24 hours a day, 5 days per week. Ensuring all products meet technical specifications driven by internal targets or customer specifications, including mechanical properties and colour. Training and developing your teams, upskilling where required, ensuring all holidays and absences are managed to ensure your department always delivers against KPI'S and fostering a sense of collective responsibility. Providing technical and laboratory support for the wider AO Recycling business, including testing other (non-plastic) outputs using key laboratory equipment to ensure regulatory compliance and accurate classification. Develop and maintain written/technical instructions and procedures, ensuring consistent departmental outputs, with these meeting business and external audit requirements. Attending daily operational review meetings, providing updates on quality performance, live defects, and ongoing improvement work. Additional Responsibilities Provide holiday and sickness cover for the Plant Manager, being confident and able to guide the supervisor community to deliver daily operational tasks. A Few Things About You Minimum 3 years' experience in a senior quality or technical role, with people management responsibilities. Plastics experience preferred. Laboratory experience (working and managing). Deep technical understanding of polymer science, moulding and product development desirable. Knowledge and experience of ISO and relevant regulatory standards desirable. Degree in Polymer Sciences or a related technical field. Experience in using SPC and Lean Six Sigma required. Flexible and responsive approach with pragmatic and logical thinking required for the role. Be able to prioritise what is critical and manage daily tasks, whilst solving complex problems and delivering R&D. We've designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we've got our own "AO Perks" to help you with the little things that matter. To see all our benefits and perks, visit our AO Benefits page. Holidays; 25 days holiday Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future. Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access! Health & wellbeing; discounted gym membership, and our scheme giving you access to virtual GP's, Mental Health support and much more. Discounts; exclusive discounts across our product range. Family leave; Enhanced Maternity, Paternity and Adoption leave. Making a difference; 2 fully paid days a year to donate your time to any charity of your choice. Free Food Thursday - Last Thursday of every month, lunch is on us as a way of saying thank you for your efforts!
Apr 30, 2026
Full time
At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. Like the rest of the AO Group, we are a very exciting and enthusiastic company to work for. The role will be located at our innovative plastics recycling plant in Telford, Shropshire, which uses state of the art technology and is able to create high quality recycled plastics for reuse in new products. We are growing rapidly and so with that, opportunities to develop and try new approaches become aplenty. Quality is at the centre of what we do and is critical to us delivering our strategic objects and Super North Star. This is where you come in! Working for the Plant Manager as part of the site operations management team, with a matrix structure including Engineering, SHEQ, HR, and Finance, you are fully accountable for delivering consistent quality of our products and helping us grow through NPI, product development and further certification. We are part of a bigger group and with that backing comes stability and continued investment in our business and growth aspirations. At the AO Plastics Recycling Plant, we are focused on creating industry leading product streams for our customers. We succeed through teamwork, facing adversity in a logical and pragmatic way and taking accountability for what we do. Here's What You Can Expect To Be Doing Take ownership for projects to create new and improved products, working with customers and other stakeholders to deliver within specifications (colour, mechanical properties, external standards such as food grade/toy grade/EL standards). Lead root cause analysis, quickly determining non-conformance, managing customer complaints and implementing corrective and preventative actions, whilst understanding the commercial and operational implications. Monitor and report failure analysis trends, erosion of quality or product performance and liaise with relevant teams to determine corrective actions. Leading process improvements utilising Statistical Process Control and Lean techniques to improve production efficiency, reduce output inconsistencies and waste/reprocessing. First line manager for a team of 3 laboratory technicians running a fully equipped operational laboratory testing 24 hours a day, 5 days per week. Ensuring all products meet technical specifications driven by internal targets or customer specifications, including mechanical properties and colour. Training and developing your teams, upskilling where required, ensuring all holidays and absences are managed to ensure your department always delivers against KPI'S and fostering a sense of collective responsibility. Providing technical and laboratory support for the wider AO Recycling business, including testing other (non-plastic) outputs using key laboratory equipment to ensure regulatory compliance and accurate classification. Develop and maintain written/technical instructions and procedures, ensuring consistent departmental outputs, with these meeting business and external audit requirements. Attending daily operational review meetings, providing updates on quality performance, live defects, and ongoing improvement work. Additional Responsibilities Provide holiday and sickness cover for the Plant Manager, being confident and able to guide the supervisor community to deliver daily operational tasks. A Few Things About You Minimum 3 years' experience in a senior quality or technical role, with people management responsibilities. Plastics experience preferred. Laboratory experience (working and managing). Deep technical understanding of polymer science, moulding and product development desirable. Knowledge and experience of ISO and relevant regulatory standards desirable. Degree in Polymer Sciences or a related technical field. Experience in using SPC and Lean Six Sigma required. Flexible and responsive approach with pragmatic and logical thinking required for the role. Be able to prioritise what is critical and manage daily tasks, whilst solving complex problems and delivering R&D. We've designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we've got our own "AO Perks" to help you with the little things that matter. To see all our benefits and perks, visit our AO Benefits page. Holidays; 25 days holiday Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future. Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access! Health & wellbeing; discounted gym membership, and our scheme giving you access to virtual GP's, Mental Health support and much more. Discounts; exclusive discounts across our product range. Family leave; Enhanced Maternity, Paternity and Adoption leave. Making a difference; 2 fully paid days a year to donate your time to any charity of your choice. Free Food Thursday - Last Thursday of every month, lunch is on us as a way of saying thank you for your efforts!
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Apr 17, 2026
Full time
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
We are looking for a Senior Cyber and Systems Engineer to join Team OB in our Support Office. As a Senior Cyber and Systems Engineer at OB you will be protecting the company through strong IT security principles and implementing industry stand best practices. Working with and being the first point of contact for EDR partner and SOC you will ensure ongoing compliance with PCI DSS ensuring to adhere to its actively changing requirements. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB Senior Cyber and Systems Engineer will: Work with our newly deployed SOC EDR partner in ensuring the network, cloud, and Retail Estate are secured from Cyber threats. Analyse any security breaches and report on findings and remediation's Monitor/Respond to Anti-Ransomware protection software Incidents. Handle and resolve security-related tickets from the helpdesk, including but not limited to Vipre spam filter and firewall unblock requests on store and Head Office networks. Monitor Netskope (Cloud Access Security Broker) for cloud usage on personal Google/Microsoft Accounts. This is to ensure the company's data is secured in line with the company's GDPR guidelines. Monitor and manage the three ESET antivirus consoles, ensuring they are updated regularly. Work in collaboration with the I.T Support team maintain up-to-date antivirus protection when installing new machines and address any issues promptly. Ensure ongoing compliance with PCI DSS standards. Conduct periodic checks to assess the status of compliance throughout the year. Manage annual compliance audit Conduct quarterly vulnerability scans and remediate any failed attempts Liaise with third party penetration testers and review findings Develop and implement action plans to address any identified compliance gaps. Oversee the management of digital certificates for services and applications. Ensure timely renewal and update of certificates to maintain secure operations. Assist in the delivery of cybersecurity training programs for end users. Promote security awareness and best practices across the organization. Conduct Regular Phishing Simulations Liaise with the Data Compliance manager on any Data Subject Requests Work with the IT support team, providing support on complex or urgent incidents where required. Ensure Network and infrastructure reflects the company's commitment to GDPR at all times and that our customers data is treated with utmost care and attention. Liaise with the GDPR compliance group and identify security risks and take actions where needed. Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24 hour employee assistance programme with Optima Health - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Free access to our onsite gym Cycle to work scheme Refer a Friend incentive Quarterly free lunch Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform What we look for: CompTIA Network & Security+ or equivalent Certifications. IT experience across a range of different types of technology Solid understanding of IT infrastructure and current security posture Experience in complying with a PCI DSS audit and understanding its ongoing requirements. Strong problem-solving skills with a proven track record Background in I.T. support as well as Cyber security. Experience with Microsoft Entra Identity Protection/Conditional Access Experience of WAF solutions, such as Cloudflare is desirable. Knowledge of Email security protocols: DKIM/SPF/DMARC Diligent and a strong attention to detail Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 15, 2026
Full time
We are looking for a Senior Cyber and Systems Engineer to join Team OB in our Support Office. As a Senior Cyber and Systems Engineer at OB you will be protecting the company through strong IT security principles and implementing industry stand best practices. Working with and being the first point of contact for EDR partner and SOC you will ensure ongoing compliance with PCI DSS ensuring to adhere to its actively changing requirements. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB Senior Cyber and Systems Engineer will: Work with our newly deployed SOC EDR partner in ensuring the network, cloud, and Retail Estate are secured from Cyber threats. Analyse any security breaches and report on findings and remediation's Monitor/Respond to Anti-Ransomware protection software Incidents. Handle and resolve security-related tickets from the helpdesk, including but not limited to Vipre spam filter and firewall unblock requests on store and Head Office networks. Monitor Netskope (Cloud Access Security Broker) for cloud usage on personal Google/Microsoft Accounts. This is to ensure the company's data is secured in line with the company's GDPR guidelines. Monitor and manage the three ESET antivirus consoles, ensuring they are updated regularly. Work in collaboration with the I.T Support team maintain up-to-date antivirus protection when installing new machines and address any issues promptly. Ensure ongoing compliance with PCI DSS standards. Conduct periodic checks to assess the status of compliance throughout the year. Manage annual compliance audit Conduct quarterly vulnerability scans and remediate any failed attempts Liaise with third party penetration testers and review findings Develop and implement action plans to address any identified compliance gaps. Oversee the management of digital certificates for services and applications. Ensure timely renewal and update of certificates to maintain secure operations. Assist in the delivery of cybersecurity training programs for end users. Promote security awareness and best practices across the organization. Conduct Regular Phishing Simulations Liaise with the Data Compliance manager on any Data Subject Requests Work with the IT support team, providing support on complex or urgent incidents where required. Ensure Network and infrastructure reflects the company's commitment to GDPR at all times and that our customers data is treated with utmost care and attention. Liaise with the GDPR compliance group and identify security risks and take actions where needed. Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24 hour employee assistance programme with Optima Health - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Free access to our onsite gym Cycle to work scheme Refer a Friend incentive Quarterly free lunch Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform What we look for: CompTIA Network & Security+ or equivalent Certifications. IT experience across a range of different types of technology Solid understanding of IT infrastructure and current security posture Experience in complying with a PCI DSS audit and understanding its ongoing requirements. Strong problem-solving skills with a proven track record Background in I.T. support as well as Cyber security. Experience with Microsoft Entra Identity Protection/Conditional Access Experience of WAF solutions, such as Cloudflare is desirable. Knowledge of Email security protocols: DKIM/SPF/DMARC Diligent and a strong attention to detail Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
We're looking for a Test Lead to take ownership of testing across our D365 transformation programme. This role is all about ensuring quality and readiness at every stage of delivery. You'll define and maintain the end to end test strategy, making sure environments, tooling, automation, and governance are in place to support a smooth release cadence. You'll work closely with programme leadership, developers, and vendors to embed testing best practices from design through to deployment. From managing requirements traceability and defect lifecycles to leading integration and non functional testing, you'll be the go to person for all things quality. This is a hands on leadership role where you'll establish automation frameworks, integrate suites into CI/CD pipelines, and enforce secure by design principles. You'll provide real time dashboards and KPIs to give stakeholders confidence in application quality, integration stability, and readiness for progression. Here's What You Can Expect To Be Doing Define and maintain the end to end test strategy aligned to programme goals and release cadence Co own test forums and reporting cadence with the Group Test Manager Set and enforce test policies, standards, entry/exit criteria, and definition of done across all phases Drive shift everywhere practices for early risk identification and testability in design Provision and maintain SIT, UAT, and pre production environments with secure, stable configurations Establish and evolve automation frameworks and integrate suites into CI/CD pipelines Lead integration and non functional testing: performance, load, scalability, resilience, and security Maintain a disciplined defect lifecycle and ensure timely triage and resolution Provide dashboards and KPIs for test coverage, defect trends, and readiness A Few Things About You Proven experience defining test strategy across ERP programmes (D365 F&O/WMS) Strong knowledge of automation frameworks, CI/CD, and environment lifecycle management Hands on experience with integration and non functional testing (performance, load, security) Ability to define, present, and track KPIs for test coverage, automation health, and readiness Understanding of SDLC, release management, and Microsoft update cadence within ERP programmes Excellent communication and leadership skills to engage stakeholders and vendors Preferred certifications: ISTQB Advanced Test Manager, Microsoft Certified (D365 SCM, Finance, Azure DevOps Engineer), ITIL Foundation A Bit About Us We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5 star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU. Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work. Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!) Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future. Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre sale access! Health & wellbeing; discounted gym membership, an onsite spa and our scheme giving you access to virtual GP's, Mental Health support and much more. Discounts; exclusive discounts across our product range. Family leave; Enhanced Maternity, Paternity and Adoption leave. Making a difference; 2 fully paid days a year to donate your time to any charity of your choice. On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop! To see all our benefits and perks, visit our AO Benefits page. Job Title: Test Lead - D365 Location: Bolton Hybrid We welcome and celebrate diversity, belonging and inclusion. All applicants are encouraged to share information about gender identity, ethnic background, sexual orientation, disability status and neurodiversity as part of our inclusive recruitment process.
Apr 13, 2026
Full time
We're looking for a Test Lead to take ownership of testing across our D365 transformation programme. This role is all about ensuring quality and readiness at every stage of delivery. You'll define and maintain the end to end test strategy, making sure environments, tooling, automation, and governance are in place to support a smooth release cadence. You'll work closely with programme leadership, developers, and vendors to embed testing best practices from design through to deployment. From managing requirements traceability and defect lifecycles to leading integration and non functional testing, you'll be the go to person for all things quality. This is a hands on leadership role where you'll establish automation frameworks, integrate suites into CI/CD pipelines, and enforce secure by design principles. You'll provide real time dashboards and KPIs to give stakeholders confidence in application quality, integration stability, and readiness for progression. Here's What You Can Expect To Be Doing Define and maintain the end to end test strategy aligned to programme goals and release cadence Co own test forums and reporting cadence with the Group Test Manager Set and enforce test policies, standards, entry/exit criteria, and definition of done across all phases Drive shift everywhere practices for early risk identification and testability in design Provision and maintain SIT, UAT, and pre production environments with secure, stable configurations Establish and evolve automation frameworks and integrate suites into CI/CD pipelines Lead integration and non functional testing: performance, load, scalability, resilience, and security Maintain a disciplined defect lifecycle and ensure timely triage and resolution Provide dashboards and KPIs for test coverage, defect trends, and readiness A Few Things About You Proven experience defining test strategy across ERP programmes (D365 F&O/WMS) Strong knowledge of automation frameworks, CI/CD, and environment lifecycle management Hands on experience with integration and non functional testing (performance, load, security) Ability to define, present, and track KPIs for test coverage, automation health, and readiness Understanding of SDLC, release management, and Microsoft update cadence within ERP programmes Excellent communication and leadership skills to engage stakeholders and vendors Preferred certifications: ISTQB Advanced Test Manager, Microsoft Certified (D365 SCM, Finance, Azure DevOps Engineer), ITIL Foundation A Bit About Us We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5 star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU. Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work. Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!) Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future. Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre sale access! Health & wellbeing; discounted gym membership, an onsite spa and our scheme giving you access to virtual GP's, Mental Health support and much more. Discounts; exclusive discounts across our product range. Family leave; Enhanced Maternity, Paternity and Adoption leave. Making a difference; 2 fully paid days a year to donate your time to any charity of your choice. On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop! To see all our benefits and perks, visit our AO Benefits page. Job Title: Test Lead - D365 Location: Bolton Hybrid We welcome and celebrate diversity, belonging and inclusion. All applicants are encouraged to share information about gender identity, ethnic background, sexual orientation, disability status and neurodiversity as part of our inclusive recruitment process.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
