Locations: London, Bristol, Cambridge We are looking for a Software Engineering Manager to join our IT team. This is not just a software development role it s an opportunity to drive real change in the legal sector, leading the team that will help us become a market-leading, next-generation law firm. You will lead engineers across multiple teams, raising the bar on engineering practice and accelerating the firm s ability to deliver high-quality solutions. You will combine hands-on technical leadership with people leadership, creating clarity on standards, architecture, and delivery approach while enabling teams to move quickly and safely in a regulated, confidentiality-driven environment. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. What will you do: Lead and develop engineering teams: Provide clear technical and people leadership to engineers across multiple teams/scrums. Coach, mentor, and grow capability, creating a culture of ownership, continuous improvement, and high standards. Set and evangelise engineering standards: Define, socialise, and uphold pragmatic engineering practices (e.g., coding standards, testing strategy, code review, branching, CI/CD, observability, incident management, documentation). Ensure consistency while allowing appropriate autonomy. Accelerate delivery while improving quality: Improve throughput and predictability by tackling bottlenecks in delivery (requirements clarity, environment stability, pipeline performance, test automation, release management). Balance pace with maintainability and operational excellence. Own technical direction and architectural coherence: Guide solution architecture and technical decision-making across products, ensuring scalable and secure patterns are applied consistently particularly for AI-enabled document and data solutions. Champion DevOps and automation: Strengthen Azure DevOps practices, CI/CD maturity, deployment safety, environment management, and developer experience. Drive measurable improvements in release frequency, change failure rate, and time-to-restore. Enable modern front-end and full-stack delivery: Support teams building React/JavaScript/HTML solutions, ensuring solid engineering discipline, performance, accessibility, and maintainable component patterns. Build capability in AI/LLM engineering: Help teams adopt effective patterns for GenAI solutions (e.g., RAG, document processing pipelines, evaluation and monitoring, prompt and tool orchestration, guardrails, and responsible use). Operate confidently in a legal/regulated environment: Ensure solutions meet expectations for confidentiality, privacy, security, auditability, and appropriate governance. Partner with risk, compliance, and information security teams to deliver safely. Influence and drive change: Work effectively in a traditionally change-resistant environment building coalitions, bringing stakeholders with you, and introducing modern delivery approaches in a way that is sustainable and adopted (not just mandated ). Recruit and retain talent: Support hiring, onboarding, performance management, and capability planning. Build high-performing teams with the right balance of skills across engineering, cloud, data, and AI. Collaborate with Product, Legal SMEs, and stakeholders: Translate business outcomes into technical plans; shape roadmaps; manage trade-offs; and maintain transparency on risks, dependencies, and delivery timelines. Drive cloud and platform excellence: Provide leadership across Azure-based delivery, including (as relevant) App Services, storage (Blob), Key Vault, networking, container platforms, identity (Entra ID), and integration patterns. Ensure infrastructure, security, and cost management are engineered-in, not bolted-on. What we are looking for: Proven experience leading engineers across multiple teams in a complex organisation. Demonstrable ability to improve engineering performance through standards, coaching, and pragmatic governance. Comfortable with Agile/Scrum/Kanban and able to apply them appropriately in corporate environments. Hands-on technical credibility. Solid experience with: Microsoft Azure and cloud-native patterns; CI/CD implementation; Entra ID and identity-driven security patterns; Containers and modern deployment approaches; and React, JavaScript, HTML/CSS. Working knowledge of non-Azure platforms and approaches (e.g., AWS, GCP, Vercel, Cloudflare). Experience delivering AI-enabled products. Familiarity with practical GenAI engineering patterns (e.g., RAG, evaluation frameworks, grounding, and monitoring). Awareness of responsible AI considerations (risk controls, privacy, data handling, model limitations). Strong appreciation of security, privacy, and governance. Pragmatic, outcome-focused, and comfortable making trade-offs explicit. High standards, low ego: collaborative, resilient, and willing to challenge poor practice constructively. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement . click apply for full job details
Mar 04, 2026
Full time
Locations: London, Bristol, Cambridge We are looking for a Software Engineering Manager to join our IT team. This is not just a software development role it s an opportunity to drive real change in the legal sector, leading the team that will help us become a market-leading, next-generation law firm. You will lead engineers across multiple teams, raising the bar on engineering practice and accelerating the firm s ability to deliver high-quality solutions. You will combine hands-on technical leadership with people leadership, creating clarity on standards, architecture, and delivery approach while enabling teams to move quickly and safely in a regulated, confidentiality-driven environment. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. What will you do: Lead and develop engineering teams: Provide clear technical and people leadership to engineers across multiple teams/scrums. Coach, mentor, and grow capability, creating a culture of ownership, continuous improvement, and high standards. Set and evangelise engineering standards: Define, socialise, and uphold pragmatic engineering practices (e.g., coding standards, testing strategy, code review, branching, CI/CD, observability, incident management, documentation). Ensure consistency while allowing appropriate autonomy. Accelerate delivery while improving quality: Improve throughput and predictability by tackling bottlenecks in delivery (requirements clarity, environment stability, pipeline performance, test automation, release management). Balance pace with maintainability and operational excellence. Own technical direction and architectural coherence: Guide solution architecture and technical decision-making across products, ensuring scalable and secure patterns are applied consistently particularly for AI-enabled document and data solutions. Champion DevOps and automation: Strengthen Azure DevOps practices, CI/CD maturity, deployment safety, environment management, and developer experience. Drive measurable improvements in release frequency, change failure rate, and time-to-restore. Enable modern front-end and full-stack delivery: Support teams building React/JavaScript/HTML solutions, ensuring solid engineering discipline, performance, accessibility, and maintainable component patterns. Build capability in AI/LLM engineering: Help teams adopt effective patterns for GenAI solutions (e.g., RAG, document processing pipelines, evaluation and monitoring, prompt and tool orchestration, guardrails, and responsible use). Operate confidently in a legal/regulated environment: Ensure solutions meet expectations for confidentiality, privacy, security, auditability, and appropriate governance. Partner with risk, compliance, and information security teams to deliver safely. Influence and drive change: Work effectively in a traditionally change-resistant environment building coalitions, bringing stakeholders with you, and introducing modern delivery approaches in a way that is sustainable and adopted (not just mandated ). Recruit and retain talent: Support hiring, onboarding, performance management, and capability planning. Build high-performing teams with the right balance of skills across engineering, cloud, data, and AI. Collaborate with Product, Legal SMEs, and stakeholders: Translate business outcomes into technical plans; shape roadmaps; manage trade-offs; and maintain transparency on risks, dependencies, and delivery timelines. Drive cloud and platform excellence: Provide leadership across Azure-based delivery, including (as relevant) App Services, storage (Blob), Key Vault, networking, container platforms, identity (Entra ID), and integration patterns. Ensure infrastructure, security, and cost management are engineered-in, not bolted-on. What we are looking for: Proven experience leading engineers across multiple teams in a complex organisation. Demonstrable ability to improve engineering performance through standards, coaching, and pragmatic governance. Comfortable with Agile/Scrum/Kanban and able to apply them appropriately in corporate environments. Hands-on technical credibility. Solid experience with: Microsoft Azure and cloud-native patterns; CI/CD implementation; Entra ID and identity-driven security patterns; Containers and modern deployment approaches; and React, JavaScript, HTML/CSS. Working knowledge of non-Azure platforms and approaches (e.g., AWS, GCP, Vercel, Cloudflare). Experience delivering AI-enabled products. Familiarity with practical GenAI engineering patterns (e.g., RAG, evaluation frameworks, grounding, and monitoring). Awareness of responsible AI considerations (risk controls, privacy, data handling, model limitations). Strong appreciation of security, privacy, and governance. Pragmatic, outcome-focused, and comfortable making trade-offs explicit. High standards, low ego: collaborative, resilient, and willing to challenge poor practice constructively. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement . click apply for full job details
The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
Mar 04, 2026
Full time
The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
Queen Mary University of London
Tower Hamlets, London
About the Role Supporting the Vice Principal and Deputy Vice-Principal for Medicine and Dentistry (FMD) in all aspects of the Faculty's strategic and functional development, the FDO manages a complex operational structure through a combination of direct and matrix management. They play a key role in driving cultural and organisational change. Acting as a key relationship manager, they bring together colleagues to enable exceptional service delivery to students, academic colleagues, and external stakeholders. About You The FDO is the senior professional service lead in the Faculty, a member of the University Professional Services Leadership Team and Chief Operations Officers Leadership Group. In addition to leading a substantial Faculty, the FDO coordinates, and matrix manages strategic business partners in HR and Finance, who collectively provide senior management support to the Faculty Executive. There is a key management relationship with a deputy FDO and leads the Faculty's Transnational Education activities and oversees activities through the QMUL Malta Medical Campus, including line management of the Malta Operations lead. About Faculty of Medicine & Dentistry The Faculty of Medicine and Dentistry offers international excellence in research and teaching and supports clinical service for a population of unrivalled ethnic diversity in East London and the wider Thames Gateway. At the forefront of medical research and education, with research themes in cancer, cardiovascular medicine, inflammation, trauma, and population health. Queen Mary is in the top ten universities in the UK for medicine and dentistry and seventh in the world for research citations for medicine in the QS World University Rankings by Subject 2025. In the Complete University Guide 2026, we are ranked first in London for dentistry and second in London for medicine. Working with six NHS Trust partners in East London, the Faculty is central to delivering impact on health-related challenges for local and global populations; it has a strong commitment to public engagement through its pioneering science education centre in Whitechapel, The Centre of the Cell. The Faculty is firmly embedded in our East End and global communities, and through education and research, we are committed to improving the health outcomes, wellbeing, and prosperity of those we serve through a strategy focused on Better Health for All. About Queen Mary Ranked joint 7th in the UK for the quality of its research in the 2021 Research Excellence Framework, Queen Mary University of London, is one of the UK's leading research-intensive higher education institutions, delivering world class education and knowledge transfer across a wide range of subjects in the Humanities and Social Sciences, Medicine & Dentistry and Science & Engineering. Benefits We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities. Queen Mary's commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Mar 03, 2026
Full time
About the Role Supporting the Vice Principal and Deputy Vice-Principal for Medicine and Dentistry (FMD) in all aspects of the Faculty's strategic and functional development, the FDO manages a complex operational structure through a combination of direct and matrix management. They play a key role in driving cultural and organisational change. Acting as a key relationship manager, they bring together colleagues to enable exceptional service delivery to students, academic colleagues, and external stakeholders. About You The FDO is the senior professional service lead in the Faculty, a member of the University Professional Services Leadership Team and Chief Operations Officers Leadership Group. In addition to leading a substantial Faculty, the FDO coordinates, and matrix manages strategic business partners in HR and Finance, who collectively provide senior management support to the Faculty Executive. There is a key management relationship with a deputy FDO and leads the Faculty's Transnational Education activities and oversees activities through the QMUL Malta Medical Campus, including line management of the Malta Operations lead. About Faculty of Medicine & Dentistry The Faculty of Medicine and Dentistry offers international excellence in research and teaching and supports clinical service for a population of unrivalled ethnic diversity in East London and the wider Thames Gateway. At the forefront of medical research and education, with research themes in cancer, cardiovascular medicine, inflammation, trauma, and population health. Queen Mary is in the top ten universities in the UK for medicine and dentistry and seventh in the world for research citations for medicine in the QS World University Rankings by Subject 2025. In the Complete University Guide 2026, we are ranked first in London for dentistry and second in London for medicine. Working with six NHS Trust partners in East London, the Faculty is central to delivering impact on health-related challenges for local and global populations; it has a strong commitment to public engagement through its pioneering science education centre in Whitechapel, The Centre of the Cell. The Faculty is firmly embedded in our East End and global communities, and through education and research, we are committed to improving the health outcomes, wellbeing, and prosperity of those we serve through a strategy focused on Better Health for All. About Queen Mary Ranked joint 7th in the UK for the quality of its research in the 2021 Research Excellence Framework, Queen Mary University of London, is one of the UK's leading research-intensive higher education institutions, delivering world class education and knowledge transfer across a wide range of subjects in the Humanities and Social Sciences, Medicine & Dentistry and Science & Engineering. Benefits We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities. Queen Mary's commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Program Director, Fellowship Compensation: £90,000 - £115,000+ in the UK; $140,000 - $190,000+ in the US Location: London / San Francisco (preferred); New York or Washington DC possible. Application deadline: Sunday, March 8, 2026. Applications are reviewed on a rolling basis and may close early if a strong candidate is hired. The Tarbell Fellowship is one of the most competitive journalism programs in the world. We select 20 fellows from 1,600+ applicants and provide fully-funded placements at Bloomberg, The Guardian, TIME, and MIT Technology Review. We're hiring a Fellowship Program Director to scale it during a critical period for AI reporting, leading the team that makes it happen. In your first year, you'll grow the program from 15 to 30+ fellows annually, with ownership of a $3.5M+ budget. Strong performers will have a clear path to Chief Programs Officer within 18-24 months, overseeing all talent programs with a combined budget of $8M+. This is a rare opportunity to build a global network of AI reporters with the knowledge and resources required to cover AI during a transformative period. About the Tarbell Center The Tarbell Center for AI Journalism supports journalism that helps society navigate the development and deployment of advanced AI. We provide funding and training to strengthen AI reporting at major news outlets. Since 2023, we've raised $20M in funding and supported 50+ journalists through fellowships, grants, and residencies. We're now entering a period of rapid expansion as we scale from a $4M budget in 2025 to $14M by 2027. Across our programs, we've supported a wide range of impactful reporting: Accountability reporting: Our journalists have broken corporate accountability stories about OpenAI's legal tactics against nonprofits and xAI violating its own safety policies . A recent investigation about Character.AI's failure to protect minors on its platform contributed to the company banning under-18s within a week of publication. AI policy coverage: Our reporters have produced expert policy analysis , revealed exclusive information about state-level AI policy developments, and investigated AI policy lobbying . Impacts from AI: Coverage of the impacts from current systems, ranging from the climate impacts to mass discrimination , and the emerging risks from frontier models, such as sabotaging shutdown mechanisms or helping engineer pandemics . Sensemaking: We've supported explanatory journalism that helps the public make sense of the circular funding deals , advancements in automating AI R&D , military integration , and developments in China . We believe journalism will be essential to helping society understand and respond to AI advancements in the coming years. By 2030, we aim to grow Tarbell into the leading institution supporting AI journalism globally - providing the funding and training needed to make that possible. About the role As Program Director, you'll lead the team behind our Tarbell Fellowship. The fellowship is in a strong position - $6.5m in secured funding, 25+ newsroom partnerships, and 1,600+ applications this year. We're now looking for an exceptional leader who can take this from 15 fellows to 30+ annually while maintaining the exceptionally high bar that has made the fellowship one of the most competitive journalism programs in the world. You'll own the fellowship end-to-end. That means setting the strategy, selecting the fellows, shaping the curriculum, and managing the team that executes it all. The Executive Director will be a thought partner, but the program is yours to run. What you'll inherit: A program that's achieved strong outcomes to date and is ready to scale 2x this year $6.5m in secured funding for the fellowship through 2027 Marketing and recruitment processes that recently attracted 1,600+ applications A team of 2 with experience spanning journalism, AI policy, and computer science Strong relationships with 25+ newsroom partners, including Bloomberg, The Guardian, and many morw A 3-month training curriculum, covering AI and journalism fundamentals Ideas for how to expand the fellowship in 2027 and beyond (e.g. adding a podcasting fellowship, a video/documentary fellowship, an editorial fellowship, a Substack fellowship) Strong performers will have a clear path to Chief Programs Officer within 18-24 months, overseeing the fellowship, residency, and future talent programs with a combined budget of $8M+. Responsibilities: Program strategy and leadership: You'll own the fellowship end-to-end. This means setting the vision, defining annual goals, and making the key decisions that determine whether the program succeeds. You'll work closely with the Executive Director as a thought partner, but the fellowship is yours to run. People management: You'll build and lead a growing team, starting with 2 direct reports, potentially growing to 5+ over time. This includes hiring, coaching, and developing your team members. "Hire the best, then invest" is a core operating value at Tarbell - you'll help your people develop into increasingly senior roles with greater responsibility. Fellow recruitment and selection: You'll design recruitment strategies to attract 2,000+ applications annually from top emerging journalists and AI talent globally. You'll lead our multi-stage vetting process-reviewing applications, evaluating writing samples, conducting interviews-and make final selection decisions. The top 0.1% of potential candidates should end up in our program; you'll ensure this happens. Training and curriculum: You'll oversee our 10-week AI Journalism Fundamentals course and week-long Bay Area Summit. This means shaping the curriculum, recruiting expert speakers and instructors, and continuously improving the program based on fellow feedback. Past speakers have included Jack Clark (Anthropic), Kevin Roose (NYT), Helen Toner (ex-OpenAI board), and senior reporters from the Financial Times, Bloomberg, and TIME. Systems and operations: You'll build scalable systems for recruitment, training, placement, and ongoing fellow support - ensuring the fellowship can grow from 15 to 30+ fellows without quality dropping. You'll create clear milestones, track progress, and ensure nothing falls through the cracks. Who we're looking for We're open to two distinct candidate profiles: deep expertise in journalism OR artificial intelligence. You need one, not both. Journalism profile: Substantial experience in professional journalism. You understand how newsrooms operate, what makes exceptional reporting, and can evaluate journalistic quality with rigor. You've likely worked at or closely with top-tier outlets, possibly as a senior editor. Ideally, you've trained journalists, and know how to turn people into world-class reporters. AI profile: Strong understanding of AI concepts (transformers, scaling laws, capabilities evaluations) and governance (responsible scaling policies, compute governance). Deep familiarity with the key players and debates in the AI landscape. Whichever profile you come from, you must demonstrate genuine interest and potential in the other domain. AI experts should show they understand what makes great journalism; journalists should show they can engage seriously with technical AI developments. We also expect: Leadership experience. 5+ years of experience managing high-performing teams. You have good judgment about people, can have difficult conversations constructively, and know how to build and lead teams through organizational change. Exceptional project management skills. You build systems that scale, maintain standards under pressure, and ensure nothing falls through the cracks. You might have honed these skills at a leading newsroom, a high-performing startup, a top consulting firm, or a fast-growing AI institution. Independent execution. You take ownership of complex programs and drive them forward without needing constant direction, even when that means doing difficult or unusual work yourself. Talent identification. You can quickly assess whether someone will succeed in a demanding role. You've led hiring rounds before, and have experience evaluating work against world-class standards. You know the difference between "good" and "excellent" and can articulate why. Clear communication. Your writing is concise and persuasive. You can represent the organization professionally in high-stakes situations with newsrooms and stakeholders. Mission alignment. You believe in Tarbell's mission to support journalism that helps society navigate the development and deployment of advanced AI. We care more about evidence of these criteria than a conventional resume. If your background is unusual but you can demonstrate these capabilities, we want to hear from you. Salary and location We'll offer a salary of £90,000 - £115,000+ in the UK; $140,000 - $190,000+ in the US based on experience and seniority. Our benefits include: 33 days of annual leave in total (including national holidays) 16 weeks of paid parental leave, increasing to 24 weeks after 3 years of service $5,000 per year in professional development funding Up to 5% employer contribution towards a standard pension/401(k) For employees based in the US: Platinum health, dental, and vision plans, with 95% of premiums paid for by Tarbell . click apply for full job details
Mar 03, 2026
Full time
Program Director, Fellowship Compensation: £90,000 - £115,000+ in the UK; $140,000 - $190,000+ in the US Location: London / San Francisco (preferred); New York or Washington DC possible. Application deadline: Sunday, March 8, 2026. Applications are reviewed on a rolling basis and may close early if a strong candidate is hired. The Tarbell Fellowship is one of the most competitive journalism programs in the world. We select 20 fellows from 1,600+ applicants and provide fully-funded placements at Bloomberg, The Guardian, TIME, and MIT Technology Review. We're hiring a Fellowship Program Director to scale it during a critical period for AI reporting, leading the team that makes it happen. In your first year, you'll grow the program from 15 to 30+ fellows annually, with ownership of a $3.5M+ budget. Strong performers will have a clear path to Chief Programs Officer within 18-24 months, overseeing all talent programs with a combined budget of $8M+. This is a rare opportunity to build a global network of AI reporters with the knowledge and resources required to cover AI during a transformative period. About the Tarbell Center The Tarbell Center for AI Journalism supports journalism that helps society navigate the development and deployment of advanced AI. We provide funding and training to strengthen AI reporting at major news outlets. Since 2023, we've raised $20M in funding and supported 50+ journalists through fellowships, grants, and residencies. We're now entering a period of rapid expansion as we scale from a $4M budget in 2025 to $14M by 2027. Across our programs, we've supported a wide range of impactful reporting: Accountability reporting: Our journalists have broken corporate accountability stories about OpenAI's legal tactics against nonprofits and xAI violating its own safety policies . A recent investigation about Character.AI's failure to protect minors on its platform contributed to the company banning under-18s within a week of publication. AI policy coverage: Our reporters have produced expert policy analysis , revealed exclusive information about state-level AI policy developments, and investigated AI policy lobbying . Impacts from AI: Coverage of the impacts from current systems, ranging from the climate impacts to mass discrimination , and the emerging risks from frontier models, such as sabotaging shutdown mechanisms or helping engineer pandemics . Sensemaking: We've supported explanatory journalism that helps the public make sense of the circular funding deals , advancements in automating AI R&D , military integration , and developments in China . We believe journalism will be essential to helping society understand and respond to AI advancements in the coming years. By 2030, we aim to grow Tarbell into the leading institution supporting AI journalism globally - providing the funding and training needed to make that possible. About the role As Program Director, you'll lead the team behind our Tarbell Fellowship. The fellowship is in a strong position - $6.5m in secured funding, 25+ newsroom partnerships, and 1,600+ applications this year. We're now looking for an exceptional leader who can take this from 15 fellows to 30+ annually while maintaining the exceptionally high bar that has made the fellowship one of the most competitive journalism programs in the world. You'll own the fellowship end-to-end. That means setting the strategy, selecting the fellows, shaping the curriculum, and managing the team that executes it all. The Executive Director will be a thought partner, but the program is yours to run. What you'll inherit: A program that's achieved strong outcomes to date and is ready to scale 2x this year $6.5m in secured funding for the fellowship through 2027 Marketing and recruitment processes that recently attracted 1,600+ applications A team of 2 with experience spanning journalism, AI policy, and computer science Strong relationships with 25+ newsroom partners, including Bloomberg, The Guardian, and many morw A 3-month training curriculum, covering AI and journalism fundamentals Ideas for how to expand the fellowship in 2027 and beyond (e.g. adding a podcasting fellowship, a video/documentary fellowship, an editorial fellowship, a Substack fellowship) Strong performers will have a clear path to Chief Programs Officer within 18-24 months, overseeing the fellowship, residency, and future talent programs with a combined budget of $8M+. Responsibilities: Program strategy and leadership: You'll own the fellowship end-to-end. This means setting the vision, defining annual goals, and making the key decisions that determine whether the program succeeds. You'll work closely with the Executive Director as a thought partner, but the fellowship is yours to run. People management: You'll build and lead a growing team, starting with 2 direct reports, potentially growing to 5+ over time. This includes hiring, coaching, and developing your team members. "Hire the best, then invest" is a core operating value at Tarbell - you'll help your people develop into increasingly senior roles with greater responsibility. Fellow recruitment and selection: You'll design recruitment strategies to attract 2,000+ applications annually from top emerging journalists and AI talent globally. You'll lead our multi-stage vetting process-reviewing applications, evaluating writing samples, conducting interviews-and make final selection decisions. The top 0.1% of potential candidates should end up in our program; you'll ensure this happens. Training and curriculum: You'll oversee our 10-week AI Journalism Fundamentals course and week-long Bay Area Summit. This means shaping the curriculum, recruiting expert speakers and instructors, and continuously improving the program based on fellow feedback. Past speakers have included Jack Clark (Anthropic), Kevin Roose (NYT), Helen Toner (ex-OpenAI board), and senior reporters from the Financial Times, Bloomberg, and TIME. Systems and operations: You'll build scalable systems for recruitment, training, placement, and ongoing fellow support - ensuring the fellowship can grow from 15 to 30+ fellows without quality dropping. You'll create clear milestones, track progress, and ensure nothing falls through the cracks. Who we're looking for We're open to two distinct candidate profiles: deep expertise in journalism OR artificial intelligence. You need one, not both. Journalism profile: Substantial experience in professional journalism. You understand how newsrooms operate, what makes exceptional reporting, and can evaluate journalistic quality with rigor. You've likely worked at or closely with top-tier outlets, possibly as a senior editor. Ideally, you've trained journalists, and know how to turn people into world-class reporters. AI profile: Strong understanding of AI concepts (transformers, scaling laws, capabilities evaluations) and governance (responsible scaling policies, compute governance). Deep familiarity with the key players and debates in the AI landscape. Whichever profile you come from, you must demonstrate genuine interest and potential in the other domain. AI experts should show they understand what makes great journalism; journalists should show they can engage seriously with technical AI developments. We also expect: Leadership experience. 5+ years of experience managing high-performing teams. You have good judgment about people, can have difficult conversations constructively, and know how to build and lead teams through organizational change. Exceptional project management skills. You build systems that scale, maintain standards under pressure, and ensure nothing falls through the cracks. You might have honed these skills at a leading newsroom, a high-performing startup, a top consulting firm, or a fast-growing AI institution. Independent execution. You take ownership of complex programs and drive them forward without needing constant direction, even when that means doing difficult or unusual work yourself. Talent identification. You can quickly assess whether someone will succeed in a demanding role. You've led hiring rounds before, and have experience evaluating work against world-class standards. You know the difference between "good" and "excellent" and can articulate why. Clear communication. Your writing is concise and persuasive. You can represent the organization professionally in high-stakes situations with newsrooms and stakeholders. Mission alignment. You believe in Tarbell's mission to support journalism that helps society navigate the development and deployment of advanced AI. We care more about evidence of these criteria than a conventional resume. If your background is unusual but you can demonstrate these capabilities, we want to hear from you. Salary and location We'll offer a salary of £90,000 - £115,000+ in the UK; $140,000 - $190,000+ in the US based on experience and seniority. Our benefits include: 33 days of annual leave in total (including national holidays) 16 weeks of paid parental leave, increasing to 24 weeks after 3 years of service $5,000 per year in professional development funding Up to 5% employer contribution towards a standard pension/401(k) For employees based in the US: Platinum health, dental, and vision plans, with 95% of premiums paid for by Tarbell . click apply for full job details
Location London Employment Type Full time Location Type Hybrid Department Customer Success About the role We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. This is a senior role with significant scope to influence both commercial outcomes and how our technology is adopted and embedded by enterprise customers. You will be responsible for defining what great Customer Success looks like at Definely, from how we measure success and understand customer health, to how we drive long-term retention, expansion, and advocacy. The role offers a rare opportunity to build foundations that will have a lasting impact on the company, its customers, and how the business grows. This is an exciting moment to join us, with the chance to make a meaningful contribution at a critical stage of our growth and to shape a function that sits at the heart of the company's long term success. What you'll do: Own core Customer Success outcomes, including gross revenue retention and net revenue retention Design and implement a scalable Customer Success operating model, including customer segmentation, adoption and engagement strategies, and lifecycle definitions Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity Build and implement the Customer Success tech stack, selecting and embedding systems such as Gainsight, ChurnZero, or similar Partner closely with future Account Management in a split model, designing clear ownership, handoffs, building joint account plans and shared incentives to deliver a seamless customer experience Ensure Customer Success plays a proactive role in identifying expansion opportunities and surfacing customer pain points Map and continuously improve the end to end customer journey, from onboarding to renewal Act as a senior voice of the customer internally, using data and insight to influence Product and Engineering priorities Develop customer advocacy programmes, including references, case studies, and long term champions Contribute to the long term design of the Customer Success organisation, including future team structure, roles, and capabilities What you'll bring: Significant experience leading or building Customer Success functions in B2B SaaS, with a clear track record of scaling through systems, data, and process Experience working with enterprise customers and high value ACVs Strong understanding of customer segmentation, including high touch and one to many models Proven ownership of retention and expansion metrics, with confidence being accountable for numbers Experience operating within a split CS and Account Management model, including designing incentives and handoffs A data led mindset, comfortable defining metrics, building dashboards, and using insight to drive decisions Strong cross functional influence, able to partner effectively with Sales, Product, Engineering, and Support Experience in mature or regulated industries, where trust, reliability, and long term relationships matter What we can offer you: Competitive salary & annual bonus Share options Quarterly team socials & annual company offsite Hybrid working + 1 month "work from anywhere" ️ 25 days holiday + bank holidays Take your birthday off £750 annual learning & development budget Private healthcare (incl. dental & optical) Enhanced parental leave Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment About Definely Definely is revolutionising how legal professionals access and understand information in complex documents. Our LegalTech solutions integrate directly into legal workflows, enabling teams to draft, review, and interpret contracts more efficiently, without breaking focus. We're proud to be recognised among the Top 25 in Deloitte's UK Technology Fast 50 and backed by Revaia, Microsoft, Google, and Octopus Ventures. Trusted by top firms like A&O Shearman, Dentons, Deloitte, and Barclays, we're building tools that empower legal teams to work smarter and reduce risk. At Definely, you'll be part of a mission driven, collaborative, and ambitious team committed to innovation and growth. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please sent us an email to and we will send our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Mar 03, 2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Customer Success About the role We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. This is a senior role with significant scope to influence both commercial outcomes and how our technology is adopted and embedded by enterprise customers. You will be responsible for defining what great Customer Success looks like at Definely, from how we measure success and understand customer health, to how we drive long-term retention, expansion, and advocacy. The role offers a rare opportunity to build foundations that will have a lasting impact on the company, its customers, and how the business grows. This is an exciting moment to join us, with the chance to make a meaningful contribution at a critical stage of our growth and to shape a function that sits at the heart of the company's long term success. What you'll do: Own core Customer Success outcomes, including gross revenue retention and net revenue retention Design and implement a scalable Customer Success operating model, including customer segmentation, adoption and engagement strategies, and lifecycle definitions Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity Build and implement the Customer Success tech stack, selecting and embedding systems such as Gainsight, ChurnZero, or similar Partner closely with future Account Management in a split model, designing clear ownership, handoffs, building joint account plans and shared incentives to deliver a seamless customer experience Ensure Customer Success plays a proactive role in identifying expansion opportunities and surfacing customer pain points Map and continuously improve the end to end customer journey, from onboarding to renewal Act as a senior voice of the customer internally, using data and insight to influence Product and Engineering priorities Develop customer advocacy programmes, including references, case studies, and long term champions Contribute to the long term design of the Customer Success organisation, including future team structure, roles, and capabilities What you'll bring: Significant experience leading or building Customer Success functions in B2B SaaS, with a clear track record of scaling through systems, data, and process Experience working with enterprise customers and high value ACVs Strong understanding of customer segmentation, including high touch and one to many models Proven ownership of retention and expansion metrics, with confidence being accountable for numbers Experience operating within a split CS and Account Management model, including designing incentives and handoffs A data led mindset, comfortable defining metrics, building dashboards, and using insight to drive decisions Strong cross functional influence, able to partner effectively with Sales, Product, Engineering, and Support Experience in mature or regulated industries, where trust, reliability, and long term relationships matter What we can offer you: Competitive salary & annual bonus Share options Quarterly team socials & annual company offsite Hybrid working + 1 month "work from anywhere" ️ 25 days holiday + bank holidays Take your birthday off £750 annual learning & development budget Private healthcare (incl. dental & optical) Enhanced parental leave Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment About Definely Definely is revolutionising how legal professionals access and understand information in complex documents. Our LegalTech solutions integrate directly into legal workflows, enabling teams to draft, review, and interpret contracts more efficiently, without breaking focus. We're proud to be recognised among the Top 25 in Deloitte's UK Technology Fast 50 and backed by Revaia, Microsoft, Google, and Octopus Ventures. Trusted by top firms like A&O Shearman, Dentons, Deloitte, and Barclays, we're building tools that empower legal teams to work smarter and reduce risk. At Definely, you'll be part of a mission driven, collaborative, and ambitious team committed to innovation and growth. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please sent us an email to and we will send our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Lead Water Resources Specialist Role ID: 204154 Location: Flexible Grade/Salary range: 7: £47,055 - £52,770 Working pattern: Full time Contract type: Fixed-Term Appointment (FTA) Contract end date: 31/03/2027 Closing date: 08/03/2026 The role Do you have knowledge and experience in water resources? Do you enjoy project work and engaging with various technical specialists across teams and with stakeholders? If so, we have the job for you! As a Lead Specialist Advisor, you will be the lead Senior User on the Water resources availability model ICT project. This model will enable us to assess water availability for the environment and abstractors now and in the future to improve our evidence base for water resources. The model will enable us to make evidence-based decisions to sustainably manage and regulate water abstraction and impoundments. You will co-ordinate and work with the other Senior Users on the project to represent the interests of users across the organisation who will use the model or benefit from the project's products and deliverables. You will engage with technical specialists to agree requirements and ensure those requirements are met. The role will also be responsible for testing the product and lead the production of appropriate guidance and training, so that staff can use the model easily and effectively from the point of implementation. The role will involve working closely with the ICT project team and the consultants providing support to the project and will liaise between the project team and the users. The role will also work with regulators including the Environment Agency to agree arrangements for the cross border river catchments and with external stakeholders including water companies who will also make use of the model outputs. The post will need to contribute to identifying project risks and actions to mitigate those risks. We are looking for a person with good knowledge and experience in water resources, in particular in water resources availability assessments. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. This is a fixed term role until 31 March 2027 with the possibility of extension. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: . About us This role is part of the Water Resources Team in the Strategy, Policy and Evidence Directorate. This team leads on NRW policy for the regulation of water abstractions and impounding water, water company water resources planning, drought planning and wider water resources management. We work with a range of external stakeholders, including regulators and water companies and are advisors to the Welsh Government on water resources matters. We are looking for a team member to help us make a positive difference to sustainably managing water resources. What you will do Lead and project manage specific and complex issues that require development of NRW policies, strategies, plans, programmes including support on casework that is novel, contentious or of high public interest. Provide statutory advice to WG and other bodies in Wales and the UK as appropriate, and in-turn review and advise on the produced policy, plans and strategies. Retain ownership and oversight of Water Resources policy area to ensure integrity of NRW approaches with Welsh Government, Central Government and EU Policy intent. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Maintain a detailed working knowledge of the assigned sector(s) identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector(s). Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Steer the overview and ownership of engagement with Welsh Government on the specific policy areas related to Water Resources. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of Welsh, UK and EU legislation related to Water Resources; Welsh, UK Government policy drivers in Water Resources in the WG Water Strategy; and the issues and opportunities in Wales. Knowledge and practical understanding of the range of partners and stakeholders involved with water resources use and management in Wales. In-depth understanding of the Water Resources discipline/ topic and the complex range of drivers and barriers to delivery. Working in a programme and project management environment with Project Management experience and/or qualifications. You will be a member of CIWEM or other relevant professional institution and/or working towards membership. Representing the organisation in high profile and contentious issues in the public arena. Share your knowledge and expertise to help solve problems. Welsh Language level requirements Essential: A1 Entry Level Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Mar 03, 2026
Contractor
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Lead Water Resources Specialist Role ID: 204154 Location: Flexible Grade/Salary range: 7: £47,055 - £52,770 Working pattern: Full time Contract type: Fixed-Term Appointment (FTA) Contract end date: 31/03/2027 Closing date: 08/03/2026 The role Do you have knowledge and experience in water resources? Do you enjoy project work and engaging with various technical specialists across teams and with stakeholders? If so, we have the job for you! As a Lead Specialist Advisor, you will be the lead Senior User on the Water resources availability model ICT project. This model will enable us to assess water availability for the environment and abstractors now and in the future to improve our evidence base for water resources. The model will enable us to make evidence-based decisions to sustainably manage and regulate water abstraction and impoundments. You will co-ordinate and work with the other Senior Users on the project to represent the interests of users across the organisation who will use the model or benefit from the project's products and deliverables. You will engage with technical specialists to agree requirements and ensure those requirements are met. The role will also be responsible for testing the product and lead the production of appropriate guidance and training, so that staff can use the model easily and effectively from the point of implementation. The role will involve working closely with the ICT project team and the consultants providing support to the project and will liaise between the project team and the users. The role will also work with regulators including the Environment Agency to agree arrangements for the cross border river catchments and with external stakeholders including water companies who will also make use of the model outputs. The post will need to contribute to identifying project risks and actions to mitigate those risks. We are looking for a person with good knowledge and experience in water resources, in particular in water resources availability assessments. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. This is a fixed term role until 31 March 2027 with the possibility of extension. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: . About us This role is part of the Water Resources Team in the Strategy, Policy and Evidence Directorate. This team leads on NRW policy for the regulation of water abstractions and impounding water, water company water resources planning, drought planning and wider water resources management. We work with a range of external stakeholders, including regulators and water companies and are advisors to the Welsh Government on water resources matters. We are looking for a team member to help us make a positive difference to sustainably managing water resources. What you will do Lead and project manage specific and complex issues that require development of NRW policies, strategies, plans, programmes including support on casework that is novel, contentious or of high public interest. Provide statutory advice to WG and other bodies in Wales and the UK as appropriate, and in-turn review and advise on the produced policy, plans and strategies. Retain ownership and oversight of Water Resources policy area to ensure integrity of NRW approaches with Welsh Government, Central Government and EU Policy intent. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Maintain a detailed working knowledge of the assigned sector(s) identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector(s). Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Steer the overview and ownership of engagement with Welsh Government on the specific policy areas related to Water Resources. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of Welsh, UK and EU legislation related to Water Resources; Welsh, UK Government policy drivers in Water Resources in the WG Water Strategy; and the issues and opportunities in Wales. Knowledge and practical understanding of the range of partners and stakeholders involved with water resources use and management in Wales. In-depth understanding of the Water Resources discipline/ topic and the complex range of drivers and barriers to delivery. Working in a programme and project management environment with Project Management experience and/or qualifications. You will be a member of CIWEM or other relevant professional institution and/or working towards membership. Representing the organisation in high profile and contentious issues in the public arena. Share your knowledge and expertise to help solve problems. Welsh Language level requirements Essential: A1 Entry Level Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. 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Global Banking & Markets - eTrading Engineer - Associate/Vice President - London Job Description GLOBAL BANKING AND MARKETS Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast paced, changing environments and are energized by a bustling trading floor. WHAT WE DO Engineers in the Systematic Market Making (SMM) team play an integral role on the trading floor. We develop and employ automated trading strategies for the firm and its clients. We build complex electronic pricing and trading systems, as well as tools to generate market signals. Throughout the Global Banking and Markets Division (GBM), eTrading Engineers use quantitative and technological techniques to solve complex business problems. As an eTrading Engineer, you will be building the foundational technologies to run those algorithms on markets around the world and to enable the research and analysis that support them. We are looking for developers who are interested in applying leading edge technologies to solve problems in electronic trading. In a team of energetic, self motivated individuals, we need someone who can take the initiative at any stage of the software cycle, from inception through development to release and support. This role also involves interaction with a variety of other engineering, strats, trading, and sales teams. The structure is flat, and the successful candidate will be able to manage their time for maximum impact. YOUR IMPACT You will be working on a team focused on electronic market making and execution. You will work with other engineers and traders to improve all aspects of price making, risk management and execution. You'll do this with a keen eye on performance, guided by a robust measurement framework and lots of experimentation. You will have an opportunity to develop a deep understanding of how GS interacts with some of the most dynamic and liquid markets in the world. RESPONSIBILITIES AND QUALIFICATIONS Drive the analysis, design, and implementation of high performance e trading system enhancements to optimize commercial outcomes and market making capabilities. Ensure the safety, reliability, and resilience of critical trading infrastructure through rigorous testing and deployment practices. Collaborate effectively with traders, quantitative researchers, and other engineering teams to deliver innovative solutions that address complex business problems. Strategically prioritize and manage projects, balancing immediate business needs with long term architectural goals and technological advancements. Experience/Skills Minimum of 4 years of professional experience in software engineering, with a strong focus on high performance, low latency systems. Strong academic foundation in Computer Science, Engineering, Mathematics, Physics, or a related analytical discipline. Expertise in Java and/or C++, with a proven track record in developing and optimizing multi threaded and concurrent applications. Demonstrated experience in electronic trading or financial markets, understanding the commercial implications of system performance and reliability. Ability to analyze complex data sets to derive actionable commercial insights and drive system improvements. Excellent communication, collaboration, and problem solving skills. Experience of the following would be advantageous: Deep understanding of low latency system design, including network protocols, messaging frameworks, and hardware architecture considerations. Proficiency with Linux environments and command line tools for system analysis and debugging. Experience with performance tuning, profiling tools, and memory management for Java/C++ applications. Job Info Job Identification 162326 Job Category Vice President Posting Date 02/25/2026, 09:37 AM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
Feb 28, 2026
Full time
Global Banking & Markets - eTrading Engineer - Associate/Vice President - London Job Description GLOBAL BANKING AND MARKETS Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast paced, changing environments and are energized by a bustling trading floor. WHAT WE DO Engineers in the Systematic Market Making (SMM) team play an integral role on the trading floor. We develop and employ automated trading strategies for the firm and its clients. We build complex electronic pricing and trading systems, as well as tools to generate market signals. Throughout the Global Banking and Markets Division (GBM), eTrading Engineers use quantitative and technological techniques to solve complex business problems. As an eTrading Engineer, you will be building the foundational technologies to run those algorithms on markets around the world and to enable the research and analysis that support them. We are looking for developers who are interested in applying leading edge technologies to solve problems in electronic trading. In a team of energetic, self motivated individuals, we need someone who can take the initiative at any stage of the software cycle, from inception through development to release and support. This role also involves interaction with a variety of other engineering, strats, trading, and sales teams. The structure is flat, and the successful candidate will be able to manage their time for maximum impact. YOUR IMPACT You will be working on a team focused on electronic market making and execution. You will work with other engineers and traders to improve all aspects of price making, risk management and execution. You'll do this with a keen eye on performance, guided by a robust measurement framework and lots of experimentation. You will have an opportunity to develop a deep understanding of how GS interacts with some of the most dynamic and liquid markets in the world. RESPONSIBILITIES AND QUALIFICATIONS Drive the analysis, design, and implementation of high performance e trading system enhancements to optimize commercial outcomes and market making capabilities. Ensure the safety, reliability, and resilience of critical trading infrastructure through rigorous testing and deployment practices. Collaborate effectively with traders, quantitative researchers, and other engineering teams to deliver innovative solutions that address complex business problems. Strategically prioritize and manage projects, balancing immediate business needs with long term architectural goals and technological advancements. Experience/Skills Minimum of 4 years of professional experience in software engineering, with a strong focus on high performance, low latency systems. Strong academic foundation in Computer Science, Engineering, Mathematics, Physics, or a related analytical discipline. Expertise in Java and/or C++, with a proven track record in developing and optimizing multi threaded and concurrent applications. Demonstrated experience in electronic trading or financial markets, understanding the commercial implications of system performance and reliability. Ability to analyze complex data sets to derive actionable commercial insights and drive system improvements. Excellent communication, collaboration, and problem solving skills. Experience of the following would be advantageous: Deep understanding of low latency system design, including network protocols, messaging frameworks, and hardware architecture considerations. Proficiency with Linux environments and command line tools for system analysis and debugging. Experience with performance tuning, profiling tools, and memory management for Java/C++ applications. Job Info Job Identification 162326 Job Category Vice President Posting Date 02/25/2026, 09:37 AM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
We are looking for a Legal Counsel/Construction lawyer to provide clear, pragmatic legal and commercial advice that supports Sodexo UK&I's strategic goals. This role will help guide the business through complex decisions, manage risk effectively, and deliver commercially focused solutions that enable confident, compliant operations across a dynamic organisation. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. For more information on Sodexo Careers please visit Sodexo Careers Main Responsibilities Providing effective legal and commercial advice and assistance as required by the Segments/Functions supported Reviewing, drafting and negotiating construction and facilities management contracts and PFI variations Advising on, drafting, reviewing and negotiating a range of standard forms of UK contracts such as NEC4, JCT, Model Forms of contract, complex infrastructure projects and bespoke contracts and queries Drafting, reviewing and negotiating professional appointments for design, scope of services, fee structures and contractual terms Preparing and negotiating collateral warranties and security documents Assisting the Segments/Functions supported regarding the assessment and management of legal and commercial risk Training the Segments/Functions supported on legal, commercial and regulatory issues Helping to ensure that business is conducted in accordance with relevant law and Sodexo's internal governance processes Instructing external lawyers and managing external legal fees under appropriate supervision Providing preliminary advice on disputes and litigation Ensuring compliance with company policies and Legal Department processes Please see attached job description for further information regarding the role requirements The Ideal Candidate Educated to degree level or equivalent with strong academics Qualified solicitor in England & Wales (or equivalent common law jurisdiction) (guide 2-4 PQE) Qualification gained in top tier law firm and in house legal experience in relevant industry desirable Strong technical knowledge and expertise in construction law, with a proven ability to advise on complex matters Demonstrated experience in advising on, reviewing, drafting and negotiating construction and engineering contracts including all standard forms of UK contracts such as NEC4, JCT, Model Forms of contract and complex infrastructure projects Experienced in drafting and negotiating professional appointments, collateral warranties, bonds, guarantees and associated project documentation. Strong commercial awareness Sound judgment and a pragmatic, solutions focused approach, balancing legal risk with commercial objectives Excellent communication and interpersonal skills with the ability to manage internal and external relationships successfully Package Description Competitive salary depending experience Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Feb 28, 2026
Full time
We are looking for a Legal Counsel/Construction lawyer to provide clear, pragmatic legal and commercial advice that supports Sodexo UK&I's strategic goals. This role will help guide the business through complex decisions, manage risk effectively, and deliver commercially focused solutions that enable confident, compliant operations across a dynamic organisation. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. For more information on Sodexo Careers please visit Sodexo Careers Main Responsibilities Providing effective legal and commercial advice and assistance as required by the Segments/Functions supported Reviewing, drafting and negotiating construction and facilities management contracts and PFI variations Advising on, drafting, reviewing and negotiating a range of standard forms of UK contracts such as NEC4, JCT, Model Forms of contract, complex infrastructure projects and bespoke contracts and queries Drafting, reviewing and negotiating professional appointments for design, scope of services, fee structures and contractual terms Preparing and negotiating collateral warranties and security documents Assisting the Segments/Functions supported regarding the assessment and management of legal and commercial risk Training the Segments/Functions supported on legal, commercial and regulatory issues Helping to ensure that business is conducted in accordance with relevant law and Sodexo's internal governance processes Instructing external lawyers and managing external legal fees under appropriate supervision Providing preliminary advice on disputes and litigation Ensuring compliance with company policies and Legal Department processes Please see attached job description for further information regarding the role requirements The Ideal Candidate Educated to degree level or equivalent with strong academics Qualified solicitor in England & Wales (or equivalent common law jurisdiction) (guide 2-4 PQE) Qualification gained in top tier law firm and in house legal experience in relevant industry desirable Strong technical knowledge and expertise in construction law, with a proven ability to advise on complex matters Demonstrated experience in advising on, reviewing, drafting and negotiating construction and engineering contracts including all standard forms of UK contracts such as NEC4, JCT, Model Forms of contract and complex infrastructure projects Experienced in drafting and negotiating professional appointments, collateral warranties, bonds, guarantees and associated project documentation. Strong commercial awareness Sound judgment and a pragmatic, solutions focused approach, balancing legal risk with commercial objectives Excellent communication and interpersonal skills with the ability to manage internal and external relationships successfully Package Description Competitive salary depending experience Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
The Firmwide Chief Data Office is responsible for maximizing the value and impact of data globally, in a highly governed way. It consists of several teams focused on accelerating JPMorgan Chase's data, analytics, and AI journey, including data strategy, data impact optimization, privacy, data governance, transformation, and talent. We are looking for a team member to help support the strategy for how we make data available to power everything from new product development to Artificial Intelligence models. This team member will join the team responsible for supporting the Firmwide data publishing strategy and driving the adoption of the strategy across the firm. As a Vice President - Ontology, you will have the opportunity to work on the JP Morgan Chase team shaping our knowledge representation and data publishing standards. Your role will involve utilizing ontologies and taxonomies to enhance data interoperability and management, preparing our data for AI applications. Your responsibilities will range from engaging with and educating domain experts to assessing data standards and developing our organization-wide ontology. We are looking for someone with an understanding semantic technologies, ontologies, or a related technical field. Job Responsibilities Participate in the development and adoption of ontologies to represent data standards in complex domains. Evaluate industry standard ontologies for adoption across JPMC. Work closely with stakeholders, subject matter experts, product owners, and engineers to understand use cases, requirements and dependencies, critically assessing proposed solutions. Communicate complex ideas effectively to collaborators using precise terminology and relatable examples and ask clarifying questions to define core meanings. Communicate the concepts and accepted practices, standards and objective of ontologies to stakeholders. Keep abreast of emerging trends and advancements in data standards, ontology engineering, knowledge representation, and semantic technologies. Balance timeliness with quality under tight deadlines, managing multiple priorities and partners. Ensure end-to-end relevance to stakeholder needs from gathering competency questions to achieving successful integrations. Required Qualifications, Capabilities, and Skills Significant experience developing and managing ontologies for real-world applications. Experience with Semantic Web technologies (RDF/S, OWL, SKOS), query languages (SPARQL), and validation standards (SHACL). Experience with ontology and taxonomy development process and tools (e.g., Protégé, TopBraid, PoolParty, etc.). Experience with large-scale knowledge graph development, including schema design, entity modeling, and relationship mapping to support various business domains. Structured thinker and effective communicator with excellent written communication skills. Ability to crisply articulate technical concepts to senior audiences with poise and confidence. Preferred Qualifications, Capabilities, and Skills Bachelor's or advanced degree in a field focused on ontology engineering, knowledge representation, or semantic technologies, such as Information Science, Library Science, Linguistics, or Computer Science. Knowledge and understanding of a broad set of JPMC products and processes is a value add. Demonstrated interest in emerging technology and data engineering trends in the financial services industry. Experience with data standards and ontologies for Data and Financial services. Contributions to Ontology community, such as papers, conference presentations, industry standard contributions, or open source contributions.
Feb 28, 2026
Full time
The Firmwide Chief Data Office is responsible for maximizing the value and impact of data globally, in a highly governed way. It consists of several teams focused on accelerating JPMorgan Chase's data, analytics, and AI journey, including data strategy, data impact optimization, privacy, data governance, transformation, and talent. We are looking for a team member to help support the strategy for how we make data available to power everything from new product development to Artificial Intelligence models. This team member will join the team responsible for supporting the Firmwide data publishing strategy and driving the adoption of the strategy across the firm. As a Vice President - Ontology, you will have the opportunity to work on the JP Morgan Chase team shaping our knowledge representation and data publishing standards. Your role will involve utilizing ontologies and taxonomies to enhance data interoperability and management, preparing our data for AI applications. Your responsibilities will range from engaging with and educating domain experts to assessing data standards and developing our organization-wide ontology. We are looking for someone with an understanding semantic technologies, ontologies, or a related technical field. Job Responsibilities Participate in the development and adoption of ontologies to represent data standards in complex domains. Evaluate industry standard ontologies for adoption across JPMC. Work closely with stakeholders, subject matter experts, product owners, and engineers to understand use cases, requirements and dependencies, critically assessing proposed solutions. Communicate complex ideas effectively to collaborators using precise terminology and relatable examples and ask clarifying questions to define core meanings. Communicate the concepts and accepted practices, standards and objective of ontologies to stakeholders. Keep abreast of emerging trends and advancements in data standards, ontology engineering, knowledge representation, and semantic technologies. Balance timeliness with quality under tight deadlines, managing multiple priorities and partners. Ensure end-to-end relevance to stakeholder needs from gathering competency questions to achieving successful integrations. Required Qualifications, Capabilities, and Skills Significant experience developing and managing ontologies for real-world applications. Experience with Semantic Web technologies (RDF/S, OWL, SKOS), query languages (SPARQL), and validation standards (SHACL). Experience with ontology and taxonomy development process and tools (e.g., Protégé, TopBraid, PoolParty, etc.). Experience with large-scale knowledge graph development, including schema design, entity modeling, and relationship mapping to support various business domains. Structured thinker and effective communicator with excellent written communication skills. Ability to crisply articulate technical concepts to senior audiences with poise and confidence. Preferred Qualifications, Capabilities, and Skills Bachelor's or advanced degree in a field focused on ontology engineering, knowledge representation, or semantic technologies, such as Information Science, Library Science, Linguistics, or Computer Science. Knowledge and understanding of a broad set of JPMC products and processes is a value add. Demonstrated interest in emerging technology and data engineering trends in the financial services industry. Experience with data standards and ontologies for Data and Financial services. Contributions to Ontology community, such as papers, conference presentations, industry standard contributions, or open source contributions.
Principal Sustainability Consultant (Energy focus) - (2097) Location Bristol - Bristol, BS32 4UB GB (Primary) Cardiff - Cardiff, CF23 8RD GB Travel Job Type Full Time Category Sustainability Job Description Principal - Sustainability Role (Energy focus) Bristol/Cardiff About us Hoare Lea is a human centric and planet conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including sustainability, acoustics, air quality, building services (MEP), fire, lighting, and security to name but a few. Together, our highly skilled teams use technical expertise and problem solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You'll have the opportunity to participate in our 9 day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. We provide a diverse sustainability consultancy service promoting sustainable development for a range of projects across all sectors. The Sustainability discipline is an industry leader in its approach to sustainable design, construction and building operation. Focused on achieving ever greater standards of environmental sustainability, the discipline thrives on its dynamic, innovative, and ambitious working culture. This is a rare opportunity to grow not only your own career, but the industry approach to your field of expertise as a whole. Why work for us? Hoare Lea is an award winning engineering consultancy with a creative team of engineers, designers, and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings. Hoare Lea were an early adopter of Design for Performance (DfP), taking our pioneer project (Timber Square) to become the UK's first NABERSUK Design for Performance project to complete the Independent Design Review and score 5 design reviewed target rating. With a focus on human centred, environmentally sustainable design, Hoare Lea delivered the world's first workplace fit out to achieve both BREEAM Outstanding and WELL Certified Gold. Our clients are industry leading, always striving to achieve the best and to push the boundaries of sustainability. At Hoare Lea you'll have the opportunity to not just work on exciting projects but to also engage with the industry. Hoare Lea regularly collaborate with UKGBC, CIBSE and were one of the first to sign up to support the Building Services Engineers Declare initiative. You'll be part of progressive and exciting projects, able to experience innovative schemes and gain knowledge across all sectors. With a structured Career Paths Framework, you'll have a clear understanding of the pathway for advancing your career. About the role We have a brand new opportunity for a Principal Sustainability Consultant, with an energy focus, to join our South West Business Unit and Sustainability team based. The role can be based in our Bristol or Cardiff offices and will be part of our broader Sustainability discipline which has a presence in every Hoare Lea office across the country. In this key and varied role, you can expect to: Act as Discipline (sustainability) Project Lead for medium to large scale projects at all RIBA stages including the delivery of documents to support outline and detailed planning submissions. Act as Workstream Lead, taking ownership on delivery, supporting senior team members in project delivery of large scale projects. Develop and coordinate resource and project plans where acting as Discipline Project Lead and support Discipline Project Lead in the development of resource plans where acting as Workstream Lead. Lead workshops with the client and design team and communicate information in a clear and concise manner. Effectively delegate, manage and review work undertaken by others. Be responsible for undertaking and supporting others on a range of detailed analyses, including, but not limited to: Energy compliance calculations such as Building Regulations Part L and energy performance certificates. Advanced building performance modelling such as overheating / thermal comfort assessment, operational energy assessment. Energy strategies in support of planning (outline and detailed) and design development. Whilst the above will be the core responsibilities of the role, this does not preclude involvement in other workstreams within the discipline, i.e. whole life carbon, environmental assessment. Support in house Technical Excellence communities in advancing the firm's knowledge to allow us to stay at the cutting edge of knowledge in our industry. Support the mentoring and training of junior members of the team e.g. in workstream delivery, consultancy and project planning. What we are looking for You will have detailed knowledge, competence and qualifications in a selection of the following fields. It is not expected that applicants will have expertise in all of the below topics. Applicants will be expected to have focus areas and detailed knowledge within them and should demonstrate a willingness to gain expertise in other topic areas. Core competencies: Energy and building performance consultancy including Advanced simulation capabilities including Building Regulations Part L assessments using Elmhurst and IES Energy Performance Certificates Building Regulations Part O assessment Thermal comfort assessments Operational energy assessment including CIBSE TM54, ApacheSIM and ApacheHVAC Demonstrable experience in project leadership, including resource planning Demonstrable experience in training/mentoring junior team members Delivery of successful planning applications and experience of local authority collaboration. Experience in the local market and London market would be particularly advantageous. NABERS UK design for performance Parametric building/energy performance analysis (e.g. Rhino) Developing fee proposals About you Experience working within sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field. Qualified and recognised in industry preferably working towards Chartered status. Chartered status would be advantageous. You will bring expertise and passion for creating sustainable solutions. You will be confident in leading energy workshops with design teams. You will relish being part of dynamic team within a progressive and well respected firm. You will have good communication skills and an enthusiasm for working within a team environment. Demonstrable experience working with clients / contractors / architects in a design oriented / consultant role. Excellent organisational and planning skills to effectively work to timescales and deadlines for multiple projects at one time. Self awareness, an open mind, and a spirit of generosity Experience of supporting others to develop knowledge, skills, and confidence. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.
Feb 28, 2026
Full time
Principal Sustainability Consultant (Energy focus) - (2097) Location Bristol - Bristol, BS32 4UB GB (Primary) Cardiff - Cardiff, CF23 8RD GB Travel Job Type Full Time Category Sustainability Job Description Principal - Sustainability Role (Energy focus) Bristol/Cardiff About us Hoare Lea is a human centric and planet conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including sustainability, acoustics, air quality, building services (MEP), fire, lighting, and security to name but a few. Together, our highly skilled teams use technical expertise and problem solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You'll have the opportunity to participate in our 9 day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. We provide a diverse sustainability consultancy service promoting sustainable development for a range of projects across all sectors. The Sustainability discipline is an industry leader in its approach to sustainable design, construction and building operation. Focused on achieving ever greater standards of environmental sustainability, the discipline thrives on its dynamic, innovative, and ambitious working culture. This is a rare opportunity to grow not only your own career, but the industry approach to your field of expertise as a whole. Why work for us? Hoare Lea is an award winning engineering consultancy with a creative team of engineers, designers, and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings. Hoare Lea were an early adopter of Design for Performance (DfP), taking our pioneer project (Timber Square) to become the UK's first NABERSUK Design for Performance project to complete the Independent Design Review and score 5 design reviewed target rating. With a focus on human centred, environmentally sustainable design, Hoare Lea delivered the world's first workplace fit out to achieve both BREEAM Outstanding and WELL Certified Gold. Our clients are industry leading, always striving to achieve the best and to push the boundaries of sustainability. At Hoare Lea you'll have the opportunity to not just work on exciting projects but to also engage with the industry. Hoare Lea regularly collaborate with UKGBC, CIBSE and were one of the first to sign up to support the Building Services Engineers Declare initiative. You'll be part of progressive and exciting projects, able to experience innovative schemes and gain knowledge across all sectors. With a structured Career Paths Framework, you'll have a clear understanding of the pathway for advancing your career. About the role We have a brand new opportunity for a Principal Sustainability Consultant, with an energy focus, to join our South West Business Unit and Sustainability team based. The role can be based in our Bristol or Cardiff offices and will be part of our broader Sustainability discipline which has a presence in every Hoare Lea office across the country. In this key and varied role, you can expect to: Act as Discipline (sustainability) Project Lead for medium to large scale projects at all RIBA stages including the delivery of documents to support outline and detailed planning submissions. Act as Workstream Lead, taking ownership on delivery, supporting senior team members in project delivery of large scale projects. Develop and coordinate resource and project plans where acting as Discipline Project Lead and support Discipline Project Lead in the development of resource plans where acting as Workstream Lead. Lead workshops with the client and design team and communicate information in a clear and concise manner. Effectively delegate, manage and review work undertaken by others. Be responsible for undertaking and supporting others on a range of detailed analyses, including, but not limited to: Energy compliance calculations such as Building Regulations Part L and energy performance certificates. Advanced building performance modelling such as overheating / thermal comfort assessment, operational energy assessment. Energy strategies in support of planning (outline and detailed) and design development. Whilst the above will be the core responsibilities of the role, this does not preclude involvement in other workstreams within the discipline, i.e. whole life carbon, environmental assessment. Support in house Technical Excellence communities in advancing the firm's knowledge to allow us to stay at the cutting edge of knowledge in our industry. Support the mentoring and training of junior members of the team e.g. in workstream delivery, consultancy and project planning. What we are looking for You will have detailed knowledge, competence and qualifications in a selection of the following fields. It is not expected that applicants will have expertise in all of the below topics. Applicants will be expected to have focus areas and detailed knowledge within them and should demonstrate a willingness to gain expertise in other topic areas. Core competencies: Energy and building performance consultancy including Advanced simulation capabilities including Building Regulations Part L assessments using Elmhurst and IES Energy Performance Certificates Building Regulations Part O assessment Thermal comfort assessments Operational energy assessment including CIBSE TM54, ApacheSIM and ApacheHVAC Demonstrable experience in project leadership, including resource planning Demonstrable experience in training/mentoring junior team members Delivery of successful planning applications and experience of local authority collaboration. Experience in the local market and London market would be particularly advantageous. NABERS UK design for performance Parametric building/energy performance analysis (e.g. Rhino) Developing fee proposals About you Experience working within sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field. Qualified and recognised in industry preferably working towards Chartered status. Chartered status would be advantageous. You will bring expertise and passion for creating sustainable solutions. You will be confident in leading energy workshops with design teams. You will relish being part of dynamic team within a progressive and well respected firm. You will have good communication skills and an enthusiasm for working within a team environment. Demonstrable experience working with clients / contractors / architects in a design oriented / consultant role. Excellent organisational and planning skills to effectively work to timescales and deadlines for multiple projects at one time. Self awareness, an open mind, and a spirit of generosity Experience of supporting others to develop knowledge, skills, and confidence. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.
Principal Sustainability Consultant (Energy focus) - (2097) Location Bristol - Bristol, BS32 4UB GB (Primary) Cardiff - Cardiff, CF23 8RD GB Travel Job Type Full Time Category Sustainability Job Description Principal - Sustainability Role (Energy focus) Bristol/Cardiff About us Hoare Lea is a human centric and planet conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including sustainability, acoustics, air quality, building services (MEP), fire, lighting, and security to name but a few. Together, our highly skilled teams use technical expertise and problem solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You'll have the opportunity to participate in our 9 day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. We provide a diverse sustainability consultancy service promoting sustainable development for a range of projects across all sectors. The Sustainability discipline is an industry leader in its approach to sustainable design, construction and building operation. Focused on achieving ever greater standards of environmental sustainability, the discipline thrives on its dynamic, innovative, and ambitious working culture. This is a rare opportunity to grow not only your own career, but the industry approach to your field of expertise as a whole. Why work for us? Hoare Lea is an award winning engineering consultancy with a creative team of engineers, designers, and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings. Hoare Lea were an early adopter of Design for Performance (DfP), taking our pioneer project (Timber Square) to become the UK's first NABERSUK Design for Performance project to complete the Independent Design Review and score 5 design reviewed target rating. With a focus on human centred, environmentally sustainable design, Hoare Lea delivered the world's first workplace fit out to achieve both BREEAM Outstanding and WELL Certified Gold. Our clients are industry leading, always striving to achieve the best and to push the boundaries of sustainability. At Hoare Lea you'll have the opportunity to not just work on exciting projects but to also engage with the industry. Hoare Lea regularly collaborate with UKGBC, CIBSE and were one of the first to sign up to support the Building Services Engineers Declare initiative. You'll be part of progressive and exciting projects, able to experience innovative schemes and gain knowledge across all sectors. With a structured Career Paths Framework, you'll have a clear understanding of the pathway for advancing your career. About the role We have a brand new opportunity for a Principal Sustainability Consultant, with an energy focus, to join our South West Business Unit and Sustainability team based. The role can be based in our Bristol or Cardiff offices and will be part of our broader Sustainability discipline which has a presence in every Hoare Lea office across the country. In this key and varied role, you can expect to: Act as Discipline (sustainability) Project Lead for medium to large scale projects at all RIBA stages including the delivery of documents to support outline and detailed planning submissions. Act as Workstream Lead, taking ownership on delivery, supporting senior team members in project delivery of large scale projects. Develop and coordinate resource and project plans where acting as Discipline Project Lead and support Discipline Project Lead in the development of resource plans where acting as Workstream Lead. Lead workshops with the client and design team and communicate information in a clear and concise manner. Effectively delegate, manage and review work undertaken by others. Be responsible for undertaking and supporting others on a range of detailed analyses, including, but not limited to: Energy compliance calculations such as Building Regulations Part L and energy performance certificates. Advanced building performance modelling such as overheating / thermal comfort assessment, operational energy assessment. Energy strategies in support of planning (outline and detailed) and design development. Whilst the above will be the core responsibilities of the role, this does not preclude involvement in other workstreams within the discipline, i.e. whole life carbon, environmental assessment. Support in house Technical Excellence communities in advancing the firm's knowledge to allow us to stay at the cutting edge of knowledge in our industry. Support the mentoring and training of junior members of the team e.g. in workstream delivery, consultancy and project planning. What we are looking for You will have detailed knowledge, competence and qualifications in a selection of the following fields. It is not expected that applicants will have expertise in all of the below topics. Applicants will be expected to have focus areas and detailed knowledge within them and should demonstrate a willingness to gain expertise in other topic areas. Core competencies: Energy and building performance consultancy including Advanced simulation capabilities including Building Regulations Part L assessments using Elmhurst and IES Energy Performance Certificates Building Regulations Part O assessment Thermal comfort assessments Operational energy assessment including CIBSE TM54, ApacheSIM and ApacheHVAC Demonstrable experience in project leadership, including resource planning Demonstrable experience in training/mentoring junior team members Delivery of successful planning applications and experience of local authority collaboration. Experience in the local market and London market would be particularly advantageous. NABERS UK design for performance Parametric building/energy performance analysis (e.g. Rhino) Developing fee proposals About you Experience working within sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field. Qualified and recognised in industry preferably working towards Chartered status. Chartered status would be advantageous. You will bring expertise and passion for creating sustainable solutions. You will be confident in leading energy workshops with design teams. You will relish being part of dynamic team within a progressive and well respected firm. You will have good communication skills and an enthusiasm for working within a team environment. Demonstrable experience working with clients / contractors / architects in a design oriented / consultant role. Excellent organisational and planning skills to effectively work to timescales and deadlines for multiple projects at one time. Self awareness, an open mind, and a spirit of generosity Experience of supporting others to develop knowledge, skills, and confidence. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.
Feb 28, 2026
Full time
Principal Sustainability Consultant (Energy focus) - (2097) Location Bristol - Bristol, BS32 4UB GB (Primary) Cardiff - Cardiff, CF23 8RD GB Travel Job Type Full Time Category Sustainability Job Description Principal - Sustainability Role (Energy focus) Bristol/Cardiff About us Hoare Lea is a human centric and planet conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including sustainability, acoustics, air quality, building services (MEP), fire, lighting, and security to name but a few. Together, our highly skilled teams use technical expertise and problem solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You'll have the opportunity to participate in our 9 day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. We provide a diverse sustainability consultancy service promoting sustainable development for a range of projects across all sectors. The Sustainability discipline is an industry leader in its approach to sustainable design, construction and building operation. Focused on achieving ever greater standards of environmental sustainability, the discipline thrives on its dynamic, innovative, and ambitious working culture. This is a rare opportunity to grow not only your own career, but the industry approach to your field of expertise as a whole. Why work for us? Hoare Lea is an award winning engineering consultancy with a creative team of engineers, designers, and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings. Hoare Lea were an early adopter of Design for Performance (DfP), taking our pioneer project (Timber Square) to become the UK's first NABERSUK Design for Performance project to complete the Independent Design Review and score 5 design reviewed target rating. With a focus on human centred, environmentally sustainable design, Hoare Lea delivered the world's first workplace fit out to achieve both BREEAM Outstanding and WELL Certified Gold. Our clients are industry leading, always striving to achieve the best and to push the boundaries of sustainability. At Hoare Lea you'll have the opportunity to not just work on exciting projects but to also engage with the industry. Hoare Lea regularly collaborate with UKGBC, CIBSE and were one of the first to sign up to support the Building Services Engineers Declare initiative. You'll be part of progressive and exciting projects, able to experience innovative schemes and gain knowledge across all sectors. With a structured Career Paths Framework, you'll have a clear understanding of the pathway for advancing your career. About the role We have a brand new opportunity for a Principal Sustainability Consultant, with an energy focus, to join our South West Business Unit and Sustainability team based. The role can be based in our Bristol or Cardiff offices and will be part of our broader Sustainability discipline which has a presence in every Hoare Lea office across the country. In this key and varied role, you can expect to: Act as Discipline (sustainability) Project Lead for medium to large scale projects at all RIBA stages including the delivery of documents to support outline and detailed planning submissions. Act as Workstream Lead, taking ownership on delivery, supporting senior team members in project delivery of large scale projects. Develop and coordinate resource and project plans where acting as Discipline Project Lead and support Discipline Project Lead in the development of resource plans where acting as Workstream Lead. Lead workshops with the client and design team and communicate information in a clear and concise manner. Effectively delegate, manage and review work undertaken by others. Be responsible for undertaking and supporting others on a range of detailed analyses, including, but not limited to: Energy compliance calculations such as Building Regulations Part L and energy performance certificates. Advanced building performance modelling such as overheating / thermal comfort assessment, operational energy assessment. Energy strategies in support of planning (outline and detailed) and design development. Whilst the above will be the core responsibilities of the role, this does not preclude involvement in other workstreams within the discipline, i.e. whole life carbon, environmental assessment. Support in house Technical Excellence communities in advancing the firm's knowledge to allow us to stay at the cutting edge of knowledge in our industry. Support the mentoring and training of junior members of the team e.g. in workstream delivery, consultancy and project planning. What we are looking for You will have detailed knowledge, competence and qualifications in a selection of the following fields. It is not expected that applicants will have expertise in all of the below topics. Applicants will be expected to have focus areas and detailed knowledge within them and should demonstrate a willingness to gain expertise in other topic areas. Core competencies: Energy and building performance consultancy including Advanced simulation capabilities including Building Regulations Part L assessments using Elmhurst and IES Energy Performance Certificates Building Regulations Part O assessment Thermal comfort assessments Operational energy assessment including CIBSE TM54, ApacheSIM and ApacheHVAC Demonstrable experience in project leadership, including resource planning Demonstrable experience in training/mentoring junior team members Delivery of successful planning applications and experience of local authority collaboration. Experience in the local market and London market would be particularly advantageous. NABERS UK design for performance Parametric building/energy performance analysis (e.g. Rhino) Developing fee proposals About you Experience working within sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field. Qualified and recognised in industry preferably working towards Chartered status. Chartered status would be advantageous. You will bring expertise and passion for creating sustainable solutions. You will be confident in leading energy workshops with design teams. You will relish being part of dynamic team within a progressive and well respected firm. You will have good communication skills and an enthusiasm for working within a team environment. Demonstrable experience working with clients / contractors / architects in a design oriented / consultant role. Excellent organisational and planning skills to effectively work to timescales and deadlines for multiple projects at one time. Self awareness, an open mind, and a spirit of generosity Experience of supporting others to develop knowledge, skills, and confidence. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.
Senior/Lead Product Analyst (Product Strategy - Card Squad) Office: United Kingdom About the company About Cleo At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team. About the role As a Senior / Lead Product Analyst you'll be at the centre of strategic decision-making within your team. Working as part of a cross-functional squad alongside product managers, designers, and engineers, you'll apply your expertise to drive the future of what we build at Cleo. You will leverage rich user data and sophisticated analytical techniques to see your insights turned into real products. You'll also sit within the wider data science function here at Cleo; a hotshot team of 80 Product Analysts, Analytics Engineers, and Machine Learning Engineers, with significant industry experience that are at the heart of everything we do at Cleo. We are looking for a self-starter, focused on results, with a demonstrated success in using analytics to drive the understanding, growth, and success of a product. This is a Level 3 ("Senior") or Level 4 ("Lead") position. Cleo has 5 internal levels of competency within Product Analytics. What you'll be doing Conducting deep-dive analysis in your product domain to understand user behaviour Working with Product, Machine Learning, Design, and Engineering team members in your area to build an insight-driven product strategy that leads to high-impact outcomes. Influencing the roadmap of your team through presentation of data-based recommendations Defining how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters Conducting regular A/B tests and causal analyses to determine the impact of product changes on success metrics Building models of user segmentation, marketing attribution, customer lifetime value, etc. Working with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase What We're Looking For 5+ years of experience doing quantitative analysis within a digital product environment Experience conducting large-scale A/B experiments and interpreting results to drive product and business decisions Ability to define new product metrics from complex, unstructured data Excellent SQL skills Fluency in Python and its application in data analysis is a nice to have, but not essential Knowledge of statistics (e.g. hypothesis testing, regressions) Strong communication skills, with the ability to work fluidly across technical and non-technical teams. Hands on experience with BI tools (e.g. Looker, Mode, Tableau) and data workflow tools (dbt, Airflow). A bias for action and ownership-you're excited to build from scratch, own it end-to-end, and deliver value fast. What do you get for all your hard work? A competitive compensation package (base + equity) with termly reviews, aligned to our OKR planning cycles. Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work Work where you work best. We're a globally distributed team. If you live in London, we have a hybrid approach, we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Other benefits: Company-wide performance reviews every 4 months Generous pay increases for high-performing team members Equity top-ups for team members getting promoted 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days) 6% employer-matched pension in the UK Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill Workplace Nursery Scheme And many more! Welcoming Everyone We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. Download the Test Flight App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can have a play around with the functionality and features:
Feb 27, 2026
Full time
Senior/Lead Product Analyst (Product Strategy - Card Squad) Office: United Kingdom About the company About Cleo At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team. About the role As a Senior / Lead Product Analyst you'll be at the centre of strategic decision-making within your team. Working as part of a cross-functional squad alongside product managers, designers, and engineers, you'll apply your expertise to drive the future of what we build at Cleo. You will leverage rich user data and sophisticated analytical techniques to see your insights turned into real products. You'll also sit within the wider data science function here at Cleo; a hotshot team of 80 Product Analysts, Analytics Engineers, and Machine Learning Engineers, with significant industry experience that are at the heart of everything we do at Cleo. We are looking for a self-starter, focused on results, with a demonstrated success in using analytics to drive the understanding, growth, and success of a product. This is a Level 3 ("Senior") or Level 4 ("Lead") position. Cleo has 5 internal levels of competency within Product Analytics. What you'll be doing Conducting deep-dive analysis in your product domain to understand user behaviour Working with Product, Machine Learning, Design, and Engineering team members in your area to build an insight-driven product strategy that leads to high-impact outcomes. Influencing the roadmap of your team through presentation of data-based recommendations Defining how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters Conducting regular A/B tests and causal analyses to determine the impact of product changes on success metrics Building models of user segmentation, marketing attribution, customer lifetime value, etc. Working with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase What We're Looking For 5+ years of experience doing quantitative analysis within a digital product environment Experience conducting large-scale A/B experiments and interpreting results to drive product and business decisions Ability to define new product metrics from complex, unstructured data Excellent SQL skills Fluency in Python and its application in data analysis is a nice to have, but not essential Knowledge of statistics (e.g. hypothesis testing, regressions) Strong communication skills, with the ability to work fluidly across technical and non-technical teams. Hands on experience with BI tools (e.g. Looker, Mode, Tableau) and data workflow tools (dbt, Airflow). A bias for action and ownership-you're excited to build from scratch, own it end-to-end, and deliver value fast. What do you get for all your hard work? A competitive compensation package (base + equity) with termly reviews, aligned to our OKR planning cycles. Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work Work where you work best. We're a globally distributed team. If you live in London, we have a hybrid approach, we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Other benefits: Company-wide performance reviews every 4 months Generous pay increases for high-performing team members Equity top-ups for team members getting promoted 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days) 6% employer-matched pension in the UK Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill Workplace Nursery Scheme And many more! Welcoming Everyone We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. Download the Test Flight App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can have a play around with the functionality and features:
Internal IT Support - 2nd Line Location: Stansted Salary: 45,000 pro rata Duration: 6-month contract Hours: Monday - Friday 8am - 5pm Position for a 2nd line IT Support Administrator to look after employees laptops, Wi-Fi and network issues across the UK via phone and email. With over 100 years of industry expertise and continued year-on-year growth, this established and respected organisation is seeking an Internal IT Support Admin to join their expanding team on a 6 month contract. This is an excellent opportunity to for someone who has a background in 1st line and 2nd line technical support. The successful candidate will be responsible for diagnosing and resolving all hardware and software issues on desktops, laptops and servers. In this role, you will assist with IT projects and upgrades as required. For more information, please click apply and contact Alice Holwell - Reference 4933 , or call (phone number removed) . The Role: Office based (ONLY) Working on hardware and software issues 6 month temporary basis The Candidate: Experience in an IT support or helpdesk environment Knowledge of Windows systems, Microsoft 365 and networking fundamentals Right to work in the UK Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. 2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software
Feb 27, 2026
Contractor
Internal IT Support - 2nd Line Location: Stansted Salary: 45,000 pro rata Duration: 6-month contract Hours: Monday - Friday 8am - 5pm Position for a 2nd line IT Support Administrator to look after employees laptops, Wi-Fi and network issues across the UK via phone and email. With over 100 years of industry expertise and continued year-on-year growth, this established and respected organisation is seeking an Internal IT Support Admin to join their expanding team on a 6 month contract. This is an excellent opportunity to for someone who has a background in 1st line and 2nd line technical support. The successful candidate will be responsible for diagnosing and resolving all hardware and software issues on desktops, laptops and servers. In this role, you will assist with IT projects and upgrades as required. For more information, please click apply and contact Alice Holwell - Reference 4933 , or call (phone number removed) . The Role: Office based (ONLY) Working on hardware and software issues 6 month temporary basis The Candidate: Experience in an IT support or helpdesk environment Knowledge of Windows systems, Microsoft 365 and networking fundamentals Right to work in the UK Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. 2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software
Job Description As a Senior Director Analyst, you will create Gartner research and analysis, communicate it to clients and support the sales force in new sales and client retention.Your research will provide insight, predictions and actionable advice to clients around data management solutions and platforms. In addition, you will need to understand and work with adjacent research areas and practices including analytics, AI, data science and ML. The field of research you will work in Data Management technologies and platforms and their intersection with Analytics and AI/GenAI, AI Agents in the broader applications market and digital business. Best practices for selecting and managing data management systems with an emphasis on data lakehouses, data management platforms, multi-modal databases, data warehouses, data lakes, and emerging database technologies like graph, vector and NoSQL. Best practices for evaluating and selecting tools across the data integration, data engineering, data catalogues/metadata management and data streaming markets. Good understanding of how modern data management environments need to be architected to future proof against new emerging and disruptive technologies. These architectures include the Data Fabric, the data mesh operating models, federated data management practices and the ability to create and manage data products. Exhibited knowledge on upcoming AI-Ready data management capabilities and technologies including knowledge graphs, semantic enrichment, RAG architectures and integration frameworks to support AI models from data perspective including MCP, A2A etc. What you'll do Impress with your understanding of best practices and inspire by detecting emerging next practices and trends in your field of research. Identify critical questions facing Gartner clients and crafting appropriate research methods to address them. Create and deliver high value presentations off the back of the body of research over time. Conduct research and produce innovative, thought-leading, impactful, analytically-deep, fact-based research analysis. Assist the sales organization in selling and retention on any topic covered by the Analyst's team. Provide high quality and timely research peer review. Lead or participate in research community meetings to discuss research issues and collaborate effectively with peers. Support Sales organizations with Research Briefings, POC engagements and other Consulting SAS engagements for both clients and prospects of Gartner research. What we expect Experience 12+ years of experience within the field of data management. Demonstrate significant applicable experience in the related industry discipline and deep knowledge of a particular market, role, or user strategies in any of the specific areas mentioned above. Proven experience in presenting to clients at events and conferences, performing workshops and briefings. Previously held a leadership role within business or technology field in data management practice areas. Deep understanding of both technology and industry to include the market, vendors, products and user strategies in specific areas. Education Bachelor's Degree and/or advanced professional qualification(s in related field. Proven record of academic achievement at highest level. Master's Degree in related discipline is an advantage. Skills Exceptional analytical skills; ability to apply conceptual models, recognizing patterns and drawing and defending your research positions and conclusions. Exceptional at influencing and at leadership skills. Very good story teller. Articulate and succinct communication skills; ability to explain complex ideas effectively. Strong writing skills. Very strong team-working ethos. Strong project planning and management skills. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:104709 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Feb 27, 2026
Full time
Job Description As a Senior Director Analyst, you will create Gartner research and analysis, communicate it to clients and support the sales force in new sales and client retention.Your research will provide insight, predictions and actionable advice to clients around data management solutions and platforms. In addition, you will need to understand and work with adjacent research areas and practices including analytics, AI, data science and ML. The field of research you will work in Data Management technologies and platforms and their intersection with Analytics and AI/GenAI, AI Agents in the broader applications market and digital business. Best practices for selecting and managing data management systems with an emphasis on data lakehouses, data management platforms, multi-modal databases, data warehouses, data lakes, and emerging database technologies like graph, vector and NoSQL. Best practices for evaluating and selecting tools across the data integration, data engineering, data catalogues/metadata management and data streaming markets. Good understanding of how modern data management environments need to be architected to future proof against new emerging and disruptive technologies. These architectures include the Data Fabric, the data mesh operating models, federated data management practices and the ability to create and manage data products. Exhibited knowledge on upcoming AI-Ready data management capabilities and technologies including knowledge graphs, semantic enrichment, RAG architectures and integration frameworks to support AI models from data perspective including MCP, A2A etc. What you'll do Impress with your understanding of best practices and inspire by detecting emerging next practices and trends in your field of research. Identify critical questions facing Gartner clients and crafting appropriate research methods to address them. Create and deliver high value presentations off the back of the body of research over time. Conduct research and produce innovative, thought-leading, impactful, analytically-deep, fact-based research analysis. Assist the sales organization in selling and retention on any topic covered by the Analyst's team. Provide high quality and timely research peer review. Lead or participate in research community meetings to discuss research issues and collaborate effectively with peers. Support Sales organizations with Research Briefings, POC engagements and other Consulting SAS engagements for both clients and prospects of Gartner research. What we expect Experience 12+ years of experience within the field of data management. Demonstrate significant applicable experience in the related industry discipline and deep knowledge of a particular market, role, or user strategies in any of the specific areas mentioned above. Proven experience in presenting to clients at events and conferences, performing workshops and briefings. Previously held a leadership role within business or technology field in data management practice areas. Deep understanding of both technology and industry to include the market, vendors, products and user strategies in specific areas. Education Bachelor's Degree and/or advanced professional qualification(s in related field. Proven record of academic achievement at highest level. Master's Degree in related discipline is an advantage. Skills Exceptional analytical skills; ability to apply conceptual models, recognizing patterns and drawing and defending your research positions and conclusions. Exceptional at influencing and at leadership skills. Very good story teller. Articulate and succinct communication skills; ability to explain complex ideas effectively. Strong writing skills. Very strong team-working ethos. Strong project planning and management skills. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:104709 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Platform Engineer - AWS/Terraform Global Financial Services organisation Location:London Salary:£85,000 - £100,000 + benefits + bonus (20%) Hybrid:In office 3 days per week Company Overview Join a leading global financial services organisation in the heart of London and drive innovation. The Platform Engineering team seeks an ambitious Engineer specialising in AWS, Python, Terraform, Git for CI/CD, and Docker to create a cutting-edge platform for rapid, reliable software development and deployment. What's In It For You Global:Join a dynamic team at a top Financial Services Firm. Continuous Learning:Access paid training for professional growth. Work-Life Balance:Flexible work arrangements, with 3 days in the central London office. Collaboration:Work closely with development teams on monitoring metrics and CI/CD pipeline development. Comprehensive benefits package: Including private healthcare with digital GP access, generous pension with employer match, life and income protection, 25 days' holiday, family-friendly policies, wellness support, learning sponsorship, and perks like cycle-to-work, season ticket loans, and free office refreshments. Exciting Projects:Engage in complex, challenging projects. Role Responsibilities System Management:Monitor and manage AWS-focused systems and infrastructure. Platform Operations:Build and maintain a platform for cloud and on-premise application provisioning and operation. Configuration and Maintenance:Install, configure, test, and maintain operating systems, software, and infrastructure tools. CI/CD Development:Develop a continuous integration and deployment platform integrated with development tools. Developer Experience:Enhance developer experience in cloud infrastructure and application deployment. Policy and Guidelines:Develop policies, standards, and guidelines for Infrastructure as Code (IAC) and CI/CD processes. Automation:Implement workflow and toolchain improvements for task automation. Required Skills and Experience Experience:Minimum 5 years in a professional Platform Engineering role. Cloud Proficiency:Securely deploy and manage AWS applications, with cloud-native tooling and security best practices. Scripting Skills:Proficiency in Python. Docker Proficiency:Experience with Docker containerisation for software deployment and scalability. CI/CD Expertise:Automate software build, test, and deployment pipelines following agile methodologies. Terraform Exposure:Beneficial experience with Terraform. Observability Tools:Experience with Grafana and Splunk is beneficial, particularly in developing and applying an observability strategy across a large organisation. Learn More For more information, contact George Harris at Harrington Starr for a confidential conversation, or click "Apply" to start your application.
Feb 27, 2026
Full time
Platform Engineer - AWS/Terraform Global Financial Services organisation Location:London Salary:£85,000 - £100,000 + benefits + bonus (20%) Hybrid:In office 3 days per week Company Overview Join a leading global financial services organisation in the heart of London and drive innovation. The Platform Engineering team seeks an ambitious Engineer specialising in AWS, Python, Terraform, Git for CI/CD, and Docker to create a cutting-edge platform for rapid, reliable software development and deployment. What's In It For You Global:Join a dynamic team at a top Financial Services Firm. Continuous Learning:Access paid training for professional growth. Work-Life Balance:Flexible work arrangements, with 3 days in the central London office. Collaboration:Work closely with development teams on monitoring metrics and CI/CD pipeline development. Comprehensive benefits package: Including private healthcare with digital GP access, generous pension with employer match, life and income protection, 25 days' holiday, family-friendly policies, wellness support, learning sponsorship, and perks like cycle-to-work, season ticket loans, and free office refreshments. Exciting Projects:Engage in complex, challenging projects. Role Responsibilities System Management:Monitor and manage AWS-focused systems and infrastructure. Platform Operations:Build and maintain a platform for cloud and on-premise application provisioning and operation. Configuration and Maintenance:Install, configure, test, and maintain operating systems, software, and infrastructure tools. CI/CD Development:Develop a continuous integration and deployment platform integrated with development tools. Developer Experience:Enhance developer experience in cloud infrastructure and application deployment. Policy and Guidelines:Develop policies, standards, and guidelines for Infrastructure as Code (IAC) and CI/CD processes. Automation:Implement workflow and toolchain improvements for task automation. Required Skills and Experience Experience:Minimum 5 years in a professional Platform Engineering role. Cloud Proficiency:Securely deploy and manage AWS applications, with cloud-native tooling and security best practices. Scripting Skills:Proficiency in Python. Docker Proficiency:Experience with Docker containerisation for software deployment and scalability. CI/CD Expertise:Automate software build, test, and deployment pipelines following agile methodologies. Terraform Exposure:Beneficial experience with Terraform. Observability Tools:Experience with Grafana and Splunk is beneficial, particularly in developing and applying an observability strategy across a large organisation. Learn More For more information, contact George Harris at Harrington Starr for a confidential conversation, or click "Apply" to start your application.
Senior Manager, AI & Data Solution Architect, TC UKI Northern Ireland Location: Belfast Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Specification Grade: Senior Manager About the Role We are seeking an experienced AI & Data Solution Architect to join our AI and Data consulting practice and lead the design and implementation of cutting edge data and AI solutions for our enterprise clients. This role requires a strategic thinker who can bridge business requirements with technical execution, delivering scalable, cloud native architectures that drive measurable business value. Design and architect end to end AI and data solutions on Azure, AWS or Google GCS leveraging modern data and AI platforms such as Snowflake and Databricks Develop comprehensive architecture blueprints including data pipeline, analytics, and AI/ML capabilities Define data and AI governance frameworks, security protocols, and compliance standards aligned with industry regulations Lead technical discovery sessions with clients to understand business challenges and translate them into architectural requirements Serve as the trusted technical advisor to senior IT and/or business stakeholders across consumer products, retail, health, life sciences or energy industries Present complex technical concepts and solution roadmaps to both technical and non technical audiences Lead architecture review boards and provide technical governance throughout project lifecycles Oversee the implementation of data lakes, data warehouses, and lakehouse architectures Ensure solutions are optimized for performance, cost efficiency, and scalability Define integration patterns between cloud platforms, third party applications, and legacy systems Actively contribute to practice development as a technical thought leader in AI and Data topics Understanding of building and integrating Agentic AI solutions into existing cloud platforms Mentor junior architects and technical teams on best practices and emerging technologies Essential Qualifications STEM degree or an equivalent certification in Computer Science, Data Science, Engineering, or related field One or more Advanced level AI and Data architecture certifications in Snowflake, Databricks, Microsoft Azure, AWS or GCP Proven track record of architecting enterprise scale data, analytics or ML solutions for organisations in at least one of the following sectors: consumer products, retail, health, energy or life sciences Able to lead design for end to end AI and data solutions across multiple cloud platforms Able to define governance frameworks, security protocols and compliance standards Operates as a trusted advisor to IT and senior stakeholders Deep expertise in at least one of the following data and AI services: Microsoft Azure, AWS , Google GCP Hands on experience with Microsoft Fabric, Snowflake and/or Databricks TOGAF experience Soft Skills Continuous learning mindset to stay current with emerging trends in AI, machine learning, data engineering and cloud technologies Exceptional communication and presentation skills with ability to influence senior stakeholders Strong analytical and problem solving capabilities Ability to manage multiple client engagements simultaneously Collaborative mindset with experience working in cross functional teams Coaching mindset to support the development of junior team members Preferred Criteria Understanding of AI Architecture front end, UI/UX, and how AI is consumed Experience preparing technical solutions and architectures as part of bid responses and proposals Experience of identifying efficiency opportunities such as solution accelerators, reusable frameworks, and IP development, Agentic automation Deep understanding of industry specific data challenges in Lifesciences, Health, Consumer Products, Retail or Energy industry Experience with domain specific use cases such as commercial, supply chain, finance or operations AI&Data2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Feb 27, 2026
Full time
Senior Manager, AI & Data Solution Architect, TC UKI Northern Ireland Location: Belfast Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Specification Grade: Senior Manager About the Role We are seeking an experienced AI & Data Solution Architect to join our AI and Data consulting practice and lead the design and implementation of cutting edge data and AI solutions for our enterprise clients. This role requires a strategic thinker who can bridge business requirements with technical execution, delivering scalable, cloud native architectures that drive measurable business value. Design and architect end to end AI and data solutions on Azure, AWS or Google GCS leveraging modern data and AI platforms such as Snowflake and Databricks Develop comprehensive architecture blueprints including data pipeline, analytics, and AI/ML capabilities Define data and AI governance frameworks, security protocols, and compliance standards aligned with industry regulations Lead technical discovery sessions with clients to understand business challenges and translate them into architectural requirements Serve as the trusted technical advisor to senior IT and/or business stakeholders across consumer products, retail, health, life sciences or energy industries Present complex technical concepts and solution roadmaps to both technical and non technical audiences Lead architecture review boards and provide technical governance throughout project lifecycles Oversee the implementation of data lakes, data warehouses, and lakehouse architectures Ensure solutions are optimized for performance, cost efficiency, and scalability Define integration patterns between cloud platforms, third party applications, and legacy systems Actively contribute to practice development as a technical thought leader in AI and Data topics Understanding of building and integrating Agentic AI solutions into existing cloud platforms Mentor junior architects and technical teams on best practices and emerging technologies Essential Qualifications STEM degree or an equivalent certification in Computer Science, Data Science, Engineering, or related field One or more Advanced level AI and Data architecture certifications in Snowflake, Databricks, Microsoft Azure, AWS or GCP Proven track record of architecting enterprise scale data, analytics or ML solutions for organisations in at least one of the following sectors: consumer products, retail, health, energy or life sciences Able to lead design for end to end AI and data solutions across multiple cloud platforms Able to define governance frameworks, security protocols and compliance standards Operates as a trusted advisor to IT and senior stakeholders Deep expertise in at least one of the following data and AI services: Microsoft Azure, AWS , Google GCP Hands on experience with Microsoft Fabric, Snowflake and/or Databricks TOGAF experience Soft Skills Continuous learning mindset to stay current with emerging trends in AI, machine learning, data engineering and cloud technologies Exceptional communication and presentation skills with ability to influence senior stakeholders Strong analytical and problem solving capabilities Ability to manage multiple client engagements simultaneously Collaborative mindset with experience working in cross functional teams Coaching mindset to support the development of junior team members Preferred Criteria Understanding of AI Architecture front end, UI/UX, and how AI is consumed Experience preparing technical solutions and architectures as part of bid responses and proposals Experience of identifying efficiency opportunities such as solution accelerators, reusable frameworks, and IP development, Agentic automation Deep understanding of industry specific data challenges in Lifesciences, Health, Consumer Products, Retail or Energy industry Experience with domain specific use cases such as commercial, supply chain, finance or operations AI&Data2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
The role at a glance: NBBJis currently seeking a Senior Endpoint Engineer to join the London office. The Endpoint Engineer will be responsible for establishing and maintaining the gold standard for endpoint devices across NBBJ's global operations. This includes designing secure, high-performing device configurations, implementing robust management practices with tools such as SCCM, JAMF, Intune, and Purview, while driving innovation through the strategic use of AI. Beyond core device and baseline management, this role supports and integrates a range of cloud based, user-facing platforms to ensure seamless, secure, and intuitive daily workflows. This role works hands on to ensure every device meets rigorous readiness criteria, proactively resolve technical challenges, and collaborate with teams to support new technologies and platforms. The ideal candidate understands how to balance security, user experience, and operational efficiency, communicates technical concepts clearly, and is instrumental in enabling seamless, secure, and innovative digital experiences for all users. In your new role, you will: Gold Device Standards Define and maintain device specifications by persona/studio use case (performance targets, firmware/driver standards) Coordinate with Asset & Licensing Specialist (ALS) for hardware alignment and lifecycle management Supporting and informing initiatives related to engineering the end user experience, ensuring that devices, cloud services, and security controls work together without friction Secure Baselines & Readiness Gate Author and version GPO/MDM baselines (BitLocker, Defender, firewall, device control, local rights, browser/Office hardening, Wi Fi/EAP, certificate chain) Define readiness gate criteria and automated acceptance checks for device handoff Managing and supporting firmwide cloud collaboration and storage tools such as Box, ShareFile, and other end user SaaS platforms Endpoint Integrations Engineer and maintain Autopilot/OOBE flows, enrollment status pages, update ring strategy, health/compliance connectors, and telemetry models for operations reporting Utilize AI tools to automate and enhance endpoint management, validation, and security workflows Map baselines to END controls, package CAB requests with risk notes, test plans, rollback/communication steps, and capture promotion evidence for audits Partnering with Collaboration, UX, and Security teams to design cohesive, user centered experiences across devices, applications, and services Incident & Problem Management Lead root cause analysis (RCA) for policy/baseline defects, update standards/readiness tests, and partner with Senior Desktop Engineer for safe redeployment Troubleshooting and optimizing workflows that span multiple cloud systems, ensuring reliability, access integrity, and user productivity Provide reference artifacts, publish diagrams/runbooks, and brief stakeholders on changes impacting device experience or training Own and version secure baselines and readiness gates mapped to END controls; route changes via CAB; monitor control health and coauthor control adoptions/exceptions with Cybersecurity What you will need to succeed: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience 5+ years in End User Computing or Endpoint Configuration Engineering Certifications: MD-102, SC-200, SC-400 or equivalents preferred Hands on experience with JAMF, Intune, and Purview (required) Experience with GPO, Autopilot/OOBE, update rings, compliance policies, certificate/802.1X/Wi Fi profiles Demonstrated ability to use AI tools to automate, validate, and improve endpoint workflows and security Excellent problem solving and communication skills Familiarity with automation tools and scripting (PowerShell, Python) Proven ability to manage projects and support cross functional initiatives Additional attributes to help you succeed: Experience with architecture/design firm environments Experience with MacOS, Microsoft Teams Rooms, Meta 3 VR headsets and other Android based devices in an enterprise environment Citrix (Virtual Apps/Desktops, Workspace) experience is a strong plus, especially in environments blending physical endpoints with virtualized workloads Security by design: builds secure defaults and proves them with telemetry Systems thinking: simplifies policy portfolios; designs for resilience & rollback Change stewardship: meticulous with CAB artifacts, evidence, and communications Partnership mindset: enables teams and stakeholders to run faster via clear, testable standards
Feb 27, 2026
Full time
The role at a glance: NBBJis currently seeking a Senior Endpoint Engineer to join the London office. The Endpoint Engineer will be responsible for establishing and maintaining the gold standard for endpoint devices across NBBJ's global operations. This includes designing secure, high-performing device configurations, implementing robust management practices with tools such as SCCM, JAMF, Intune, and Purview, while driving innovation through the strategic use of AI. Beyond core device and baseline management, this role supports and integrates a range of cloud based, user-facing platforms to ensure seamless, secure, and intuitive daily workflows. This role works hands on to ensure every device meets rigorous readiness criteria, proactively resolve technical challenges, and collaborate with teams to support new technologies and platforms. The ideal candidate understands how to balance security, user experience, and operational efficiency, communicates technical concepts clearly, and is instrumental in enabling seamless, secure, and innovative digital experiences for all users. In your new role, you will: Gold Device Standards Define and maintain device specifications by persona/studio use case (performance targets, firmware/driver standards) Coordinate with Asset & Licensing Specialist (ALS) for hardware alignment and lifecycle management Supporting and informing initiatives related to engineering the end user experience, ensuring that devices, cloud services, and security controls work together without friction Secure Baselines & Readiness Gate Author and version GPO/MDM baselines (BitLocker, Defender, firewall, device control, local rights, browser/Office hardening, Wi Fi/EAP, certificate chain) Define readiness gate criteria and automated acceptance checks for device handoff Managing and supporting firmwide cloud collaboration and storage tools such as Box, ShareFile, and other end user SaaS platforms Endpoint Integrations Engineer and maintain Autopilot/OOBE flows, enrollment status pages, update ring strategy, health/compliance connectors, and telemetry models for operations reporting Utilize AI tools to automate and enhance endpoint management, validation, and security workflows Map baselines to END controls, package CAB requests with risk notes, test plans, rollback/communication steps, and capture promotion evidence for audits Partnering with Collaboration, UX, and Security teams to design cohesive, user centered experiences across devices, applications, and services Incident & Problem Management Lead root cause analysis (RCA) for policy/baseline defects, update standards/readiness tests, and partner with Senior Desktop Engineer for safe redeployment Troubleshooting and optimizing workflows that span multiple cloud systems, ensuring reliability, access integrity, and user productivity Provide reference artifacts, publish diagrams/runbooks, and brief stakeholders on changes impacting device experience or training Own and version secure baselines and readiness gates mapped to END controls; route changes via CAB; monitor control health and coauthor control adoptions/exceptions with Cybersecurity What you will need to succeed: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience 5+ years in End User Computing or Endpoint Configuration Engineering Certifications: MD-102, SC-200, SC-400 or equivalents preferred Hands on experience with JAMF, Intune, and Purview (required) Experience with GPO, Autopilot/OOBE, update rings, compliance policies, certificate/802.1X/Wi Fi profiles Demonstrated ability to use AI tools to automate, validate, and improve endpoint workflows and security Excellent problem solving and communication skills Familiarity with automation tools and scripting (PowerShell, Python) Proven ability to manage projects and support cross functional initiatives Additional attributes to help you succeed: Experience with architecture/design firm environments Experience with MacOS, Microsoft Teams Rooms, Meta 3 VR headsets and other Android based devices in an enterprise environment Citrix (Virtual Apps/Desktops, Workspace) experience is a strong plus, especially in environments blending physical endpoints with virtualized workloads Security by design: builds secure defaults and proves them with telemetry Systems thinking: simplifies policy portfolios; designs for resilience & rollback Change stewardship: meticulous with CAB artifacts, evidence, and communications Partnership mindset: enables teams and stakeholders to run faster via clear, testable standards
The Team The position of Senior Strategic Value & Process Optimisation Consultant (Value Engineer) is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof of value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role As a Senior Strategic Value & Process Optimisation Consultant (Value Engineer) you are spearheading our mission of data driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end to end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest growing tech companies worldwide. The work you'll do Identify & Frame Value Discover and translate customers' strategic priorities into high impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof of Value Projects and communicate the value opportunity and strategic roadmap to C Level executive Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise wide change initiatives Present results and realised value to senior management and C level executives Scale Value Responsible for the end to end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need Live for Customer Value: 5+ years experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer facing role in Solution Consulting, or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise. Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realise value Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL and importantly AI. Experience in collaborating with IT teams. Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible. Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance. Industry Expertise: Ideally expertise in one or more industries (e.g. Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, Chemicals) and the ability to develop a deep understanding of industry trends and strategic opportunities Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program What Celonis Can Offer You Pioneer Innovation: Work with the leading, award winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well being: Access to resources such as gym subsidies, counseling, and well being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realise significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Feb 27, 2026
Full time
The Team The position of Senior Strategic Value & Process Optimisation Consultant (Value Engineer) is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof of value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role As a Senior Strategic Value & Process Optimisation Consultant (Value Engineer) you are spearheading our mission of data driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end to end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest growing tech companies worldwide. The work you'll do Identify & Frame Value Discover and translate customers' strategic priorities into high impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof of Value Projects and communicate the value opportunity and strategic roadmap to C Level executive Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise wide change initiatives Present results and realised value to senior management and C level executives Scale Value Responsible for the end to end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need Live for Customer Value: 5+ years experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer facing role in Solution Consulting, or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise. Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realise value Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL and importantly AI. Experience in collaborating with IT teams. Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible. Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance. Industry Expertise: Ideally expertise in one or more industries (e.g. Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, Chemicals) and the ability to develop a deep understanding of industry trends and strategic opportunities Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program What Celonis Can Offer You Pioneer Innovation: Work with the leading, award winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well being: Access to resources such as gym subsidies, counseling, and well being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realise significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.
About the Role: The Red Team TechOps Engineer will join a non-billable R&D team dedicated to supporting Red Team activities in client networks that simulate known threat actors. This Red Team helps CrowdStrike customers identify and reduce gaps in their ability to deter malicious activity. We're looking for an engineer that will enable the success of the Red Team by maintaining, managing, and supporting development of our technology stack. Although this position is primarily remote, there may be times where infrastructure support for our team may require in-person support at our Reading UK office (less than 10%). What You'll Do: Serve as a primary infrastructure point of contact for the EMEA and META regions. Provide reactive infrastructure support when issues arise to allow Red Team operators to maintain productivity on their engagements. Proactively review our infrastructure looking for gaps and improvements. Maintain and administer Windows and Linux systems. Ensure our systems are compliant with IT and security policies. Ensure users adhere to our guidelines, standards, and policies. Participate in team discussions for system improvements and assist with planning future upgrades. Build IaC projects that tie into a larger ecosystem. Document infrastructure projects as our technologies evolve. Share responsibilities on administration and development. What You'll Need: A proven track record empowering operational teams and maintaining production systems. Experience with Windows and Linux system administration. Experience developing scripts and projects in Python and Bash. Confidence operating and navigating a Unix-based machine through the command line interface. Experience administering Cloud services (AWS, Azure, GCP). Experience using AWS services like CloudTrail, EC2, S3, and IAM. Experience creating, reading, and updating AWS IAM policies. Experience using Git. Working knowledge of networking protocols, authentication methods, and privileges. Familiarity of security standards and architecture including systems hardening, role based access control. Familiarity with encryption and proper handling of sensitive data / secrets. Familiarity with IdP management and integrating/federating authentication with custom services/apps (SAML, OIDC, etc.). Working knowledge of Linux/Mac file systems, daemons, and shell environments is a plus. Practical experience deploying C2 infrastructure and redirectors is a plus. Security community participation (conference speaker or tool contributor) is a plus. Familiarity with the following is a plus: Ansible, Docker, Jenkins, LogScale, Terraform. An open mind and enthusiasm to learn the parts of our technology stack that are new to you. Bonus Points: Strong problem solving and critical thinking skills. Excellent oral and written communications skills in English. 3+ years of relevant system administration experience (some skills will be learned on the job). Ability to maintain discretion related to sensitive work (both internally and externally). Ability to be receptive to peer review and conform to project-specific conventions. Ability to explain topics you are familiar with at different abstraction levels. Ability to manage infrastructure projects from conception to ongoing maintenance. Ability to handle high pressure situations in a productive and professional manner. Ability to simultaneously consider multiple (sometimes opposing) perspectives. Ability to apply best practices (but flexible to bend conventions when appropriate). Ability to form conclusions driven by data and evidence, in addition to intuition. Interest in knowing something about everything, and everything about something. Interest in developing solutions with a systems-level thinking approach. Interest in integrating knowledge from various non-cybersecurity domains is a plus. Interdisciplinary educational background (outside of cybersecurity) is a plus. Passion to understand and develop solutions requiring diverse skills. You are not required to be an expert in every skill, but should maintain an interest in how they are connected. Location : Hybrid (90% Remote / 10% Reading UK) Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.
Feb 26, 2026
Full time
About the Role: The Red Team TechOps Engineer will join a non-billable R&D team dedicated to supporting Red Team activities in client networks that simulate known threat actors. This Red Team helps CrowdStrike customers identify and reduce gaps in their ability to deter malicious activity. We're looking for an engineer that will enable the success of the Red Team by maintaining, managing, and supporting development of our technology stack. Although this position is primarily remote, there may be times where infrastructure support for our team may require in-person support at our Reading UK office (less than 10%). What You'll Do: Serve as a primary infrastructure point of contact for the EMEA and META regions. Provide reactive infrastructure support when issues arise to allow Red Team operators to maintain productivity on their engagements. Proactively review our infrastructure looking for gaps and improvements. Maintain and administer Windows and Linux systems. Ensure our systems are compliant with IT and security policies. Ensure users adhere to our guidelines, standards, and policies. Participate in team discussions for system improvements and assist with planning future upgrades. Build IaC projects that tie into a larger ecosystem. Document infrastructure projects as our technologies evolve. Share responsibilities on administration and development. What You'll Need: A proven track record empowering operational teams and maintaining production systems. Experience with Windows and Linux system administration. Experience developing scripts and projects in Python and Bash. Confidence operating and navigating a Unix-based machine through the command line interface. Experience administering Cloud services (AWS, Azure, GCP). Experience using AWS services like CloudTrail, EC2, S3, and IAM. Experience creating, reading, and updating AWS IAM policies. Experience using Git. Working knowledge of networking protocols, authentication methods, and privileges. Familiarity of security standards and architecture including systems hardening, role based access control. Familiarity with encryption and proper handling of sensitive data / secrets. Familiarity with IdP management and integrating/federating authentication with custom services/apps (SAML, OIDC, etc.). Working knowledge of Linux/Mac file systems, daemons, and shell environments is a plus. Practical experience deploying C2 infrastructure and redirectors is a plus. Security community participation (conference speaker or tool contributor) is a plus. Familiarity with the following is a plus: Ansible, Docker, Jenkins, LogScale, Terraform. An open mind and enthusiasm to learn the parts of our technology stack that are new to you. Bonus Points: Strong problem solving and critical thinking skills. Excellent oral and written communications skills in English. 3+ years of relevant system administration experience (some skills will be learned on the job). Ability to maintain discretion related to sensitive work (both internally and externally). Ability to be receptive to peer review and conform to project-specific conventions. Ability to explain topics you are familiar with at different abstraction levels. Ability to manage infrastructure projects from conception to ongoing maintenance. Ability to handle high pressure situations in a productive and professional manner. Ability to simultaneously consider multiple (sometimes opposing) perspectives. Ability to apply best practices (but flexible to bend conventions when appropriate). Ability to form conclusions driven by data and evidence, in addition to intuition. Interest in knowing something about everything, and everything about something. Interest in developing solutions with a systems-level thinking approach. Interest in integrating knowledge from various non-cybersecurity domains is a plus. Interdisciplinary educational background (outside of cybersecurity) is a plus. Passion to understand and develop solutions requiring diverse skills. You are not required to be an expert in every skill, but should maintain an interest in how they are connected. Location : Hybrid (90% Remote / 10% Reading UK) Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as a technical and domain expert of a client facing sales team Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement Provide feedback to product management about product enhancements that can address customer needs and guide additional value Share and learn best practices and re usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision making, or problem solving. This may include using AI powered tools, automating workflows, analyzing AI driven insights, or exploring AI's potential impact on the function or industry. 5+ years of pre sales solution consulting or sales engineering experience Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence Willingness to travel FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Feb 24, 2026
Full time
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as a technical and domain expert of a client facing sales team Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement Provide feedback to product management about product enhancements that can address customer needs and guide additional value Share and learn best practices and re usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision making, or problem solving. This may include using AI powered tools, automating workflows, analyzing AI driven insights, or exploring AI's potential impact on the function or industry. 5+ years of pre sales solution consulting or sales engineering experience Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence Willingness to travel FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
