Applications Support Analyst, Business Applications / Systems - Health Care - MHR iTrent, Zellis, RLDatix Optima, Coldharbour. Harri, Oracle/SAP, Unit4 experience in HR and Payroll UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a talented, dynamic Graduate Applications Support Analyst x2 - Busi click apply for full job details
Aug 26, 2026
Full time
Applications Support Analyst, Business Applications / Systems - Health Care - MHR iTrent, Zellis, RLDatix Optima, Coldharbour. Harri, Oracle/SAP, Unit4 experience in HR and Payroll UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a talented, dynamic Graduate Applications Support Analyst x2 - Busi click apply for full job details
About the Role: Grade Level (for internal use): 11 Summary Financial Risk Analytics provides products and solutions to financial institutions to measure and manage their market risk, counterparty credit risk, regulatory risk capital and derivative valuation adjustments. Using the latest analytics and technology such as a fully vectorized pricing library, Machine Learning, and a Big Data stack for scalability, our products and solutions are used by the largest tier-one banks to smaller niche firms. Our risk analytics solutions are available deployed, in the cloud, or can be run as a service so we free up internal resources to focus on business priorities. Financial Risk Analytics is seeking a Senior Product Analyst in London to join the Market Data and Integration team within Risk Analytics. The role will focus on workflow design, data pipeline requirements, integration patterns, validation controls, and operational improvements that support scalable risk analytics delivery. Responsibilities The Senior Product Analyst will work with product, financial engineering, data, technology, support, professional services, and client-facing teams to analyse requirements and design robust workflows for market data ingestion, enrichment, validation, transformation, integration, and delivery into Risk Analytics products and services. The role will translate business, analytical, and operational needs into clear specifications, data mappings, process flows, user stories, acceptance criteria, test scenarios, release notes, and operational documentation. The role will support the design and continuous improvement of data pipelines, APIs, integration services, controls, monitoring, observability, exception management, and automation across Market Data and Integration workflows. The Senior Product Analyst will investigate complex data and workflow issues using SQL, Python, logs, dashboards, and source-system analysis; support UAT, regression testing, release readiness, production validation, defect triage, and post-release monitoring; and act as a senior subject matter expert for internal stakeholders and client-facing teams on data flows, dependencies, constraints, and expected behaviour. All employees are required to work from the office a minimum of two days per week. Required experience Senior experience as a product analyst, business analyst, data analyst, implementation analyst, risk technology analyst, or similar role within financial services, market data, or analytics technology. Strong understanding of market data, reference data, pricing data, data quality, data lineage, data controls, and integration workflows. Mandatory experience analysing and documenting data pipelines, APIs, batch processes, event-driven workflows, databases, file-based interfaces, or cloud-based data platforms. Ability to write clear functional specifications, data mappings, user stories, acceptance criteria, test scenarios, and operational documentation. Hands-on capability with SQL and Python for data investigation, validation, reconciliation, prototyping, automation, or issue analysis. Essential knowledge of key financial instruments and risk analytics concepts, including bonds, equities, credit default swaps, market risk, sensitivities, VaR, stress testing, curves, scenarios, pricing inputs, and model data requirements. Experience working with Agile delivery teams and collaborating across product, engineering, QA, support, financial engineering, and client-facing functions. Excellent analytical, communication, and problem-solving skills, with the ability to explain complex data flows and operational issues clearly to technical and non-technical stakeholders. Background in Finance, Economics, Mathematics, Computer Science, Engineering, Data Science, or a related quantitative discipline. Final-stage candidates are required to attend at least one in-person interview, ordinarily at the nearest S&P Global office, before an offer can proceed. Preferred experience Experience with Risk Analytics, Buy Side Risk, Traded Market Risk, XVA, CCR, FRTB, portfolio risk, fixed income analytics, securitised products, liquidity risk, or managed risk-as-a-service solutions. Familiarity with Snowflake, Databricks, Spark, AWS, Azure, Confluence, Azure DevOps, Git, Tableau, Power BI, message queues, or comparable tools and platforms. Knowledge of market data vendors, data mastering, golden-source design, curve construction, historical market data, pricing services, scenario generation, or analytics input validation. Experience with observability, production support, automated controls, regression testing, reconciliation, model input validation, machine learning, NLP, or responsible AI applications in financial analytics. CFA, FRM, CQF, or other relevant professional qualification. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal Location: London, United Kingdom
Aug 26, 2026
Full time
About the Role: Grade Level (for internal use): 11 Summary Financial Risk Analytics provides products and solutions to financial institutions to measure and manage their market risk, counterparty credit risk, regulatory risk capital and derivative valuation adjustments. Using the latest analytics and technology such as a fully vectorized pricing library, Machine Learning, and a Big Data stack for scalability, our products and solutions are used by the largest tier-one banks to smaller niche firms. Our risk analytics solutions are available deployed, in the cloud, or can be run as a service so we free up internal resources to focus on business priorities. Financial Risk Analytics is seeking a Senior Product Analyst in London to join the Market Data and Integration team within Risk Analytics. The role will focus on workflow design, data pipeline requirements, integration patterns, validation controls, and operational improvements that support scalable risk analytics delivery. Responsibilities The Senior Product Analyst will work with product, financial engineering, data, technology, support, professional services, and client-facing teams to analyse requirements and design robust workflows for market data ingestion, enrichment, validation, transformation, integration, and delivery into Risk Analytics products and services. The role will translate business, analytical, and operational needs into clear specifications, data mappings, process flows, user stories, acceptance criteria, test scenarios, release notes, and operational documentation. The role will support the design and continuous improvement of data pipelines, APIs, integration services, controls, monitoring, observability, exception management, and automation across Market Data and Integration workflows. The Senior Product Analyst will investigate complex data and workflow issues using SQL, Python, logs, dashboards, and source-system analysis; support UAT, regression testing, release readiness, production validation, defect triage, and post-release monitoring; and act as a senior subject matter expert for internal stakeholders and client-facing teams on data flows, dependencies, constraints, and expected behaviour. All employees are required to work from the office a minimum of two days per week. Required experience Senior experience as a product analyst, business analyst, data analyst, implementation analyst, risk technology analyst, or similar role within financial services, market data, or analytics technology. Strong understanding of market data, reference data, pricing data, data quality, data lineage, data controls, and integration workflows. Mandatory experience analysing and documenting data pipelines, APIs, batch processes, event-driven workflows, databases, file-based interfaces, or cloud-based data platforms. Ability to write clear functional specifications, data mappings, user stories, acceptance criteria, test scenarios, and operational documentation. Hands-on capability with SQL and Python for data investigation, validation, reconciliation, prototyping, automation, or issue analysis. Essential knowledge of key financial instruments and risk analytics concepts, including bonds, equities, credit default swaps, market risk, sensitivities, VaR, stress testing, curves, scenarios, pricing inputs, and model data requirements. Experience working with Agile delivery teams and collaborating across product, engineering, QA, support, financial engineering, and client-facing functions. Excellent analytical, communication, and problem-solving skills, with the ability to explain complex data flows and operational issues clearly to technical and non-technical stakeholders. Background in Finance, Economics, Mathematics, Computer Science, Engineering, Data Science, or a related quantitative discipline. Final-stage candidates are required to attend at least one in-person interview, ordinarily at the nearest S&P Global office, before an offer can proceed. Preferred experience Experience with Risk Analytics, Buy Side Risk, Traded Market Risk, XVA, CCR, FRTB, portfolio risk, fixed income analytics, securitised products, liquidity risk, or managed risk-as-a-service solutions. Familiarity with Snowflake, Databricks, Spark, AWS, Azure, Confluence, Azure DevOps, Git, Tableau, Power BI, message queues, or comparable tools and platforms. Knowledge of market data vendors, data mastering, golden-source design, curve construction, historical market data, pricing services, scenario generation, or analytics input validation. Experience with observability, production support, automated controls, regression testing, reconciliation, model input validation, machine learning, NLP, or responsible AI applications in financial analytics. CFA, FRM, CQF, or other relevant professional qualification. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal Location: London, United Kingdom
Corporate Finance Manager Chesterfield, England, United Kingdom (On-site) Competitive + Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established regional practices and multi-service professional groups, delivering tailored talent solutions that drive business performance. We are partnering with a well-established, multi-service accountancy and professional services group with a strong regional presence across Yorkshire and Derbyshire and a growing Corporate Finance offering. With over 220 employees across 11 offices, the organisation provides a comprehensive range of services including accountancy, financial services, wills and probate, commercial finance, residential mortgages and corporate finance. The business has a strong people-focused culture built around collaboration, client service and doing the right thing for its people, clients and communities. With continued growth across its service lines, this is an excellent opportunity to join a forward-thinking organisation where individual contribution is visible and there is genuine opportunity to shape the future direction of the business. The Role As a Corporate Finance Manager , you will play a key role in the delivery and execution of corporate finance transactions and advisory engagements across the SME and lower mid-market. Working with businesses typically ranging from 1m to 50m in enterprise value , you will take day-to-day responsibility for transactions including business sales and disposals, MBOs and MBIs, acquisitions, fundraising and shareholder exits. You will work closely with business owners and management teams, often supporting clients through significant and sometimes once-in-a-lifetime transactions. Alongside transaction execution, you will contribute to business development, relationship management and the continued growth of the Corporate Finance team. This is an excellent opportunity for an ambitious corporate finance professional who wants to combine hands-on deal execution with client relationship management, business development and team leadership within a growing professional services environment. Key Responsibilities Lead the day-to-day delivery of a portfolio of SME and lower mid-market corporate finance transactions Manage transactions including business sales, acquisitions, MBOs, MBIs, fundraising and shareholder exits Project manage deal teams, transaction timetables and key workstreams Build strong relationships with business owners, management teams and senior stakeholders Prepare and review financial models, valuations and transaction analysis Draft and review Information Memoranda, management presentations, Heads of Terms and other transaction documentation Coordinate financial, commercial, tax and legal due diligence processes Liaise with external advisers and internal colleagues across tax, wealth management, restructuring and other service lines Support clients through negotiations and act as a trusted adviser throughout the transaction lifecycle Identify opportunities to introduce complementary services across the wider organisation Develop relationships with accountants, lawyers, wealth managers and other professional intermediaries Support Partners and Directors with business development, pitches, proposals and new client opportunities Develop and maintain a personal network within the regional SME business community Manage, coach and develop Executives and Analysts within the Corporate Finance team Contribute to the continued development and growth of the Corporate Finance offering About You ACA or ACCA qualified, or equivalent professional qualification Minimum of 3 years' post-qualification experience within corporate finance, transaction services or a related advisory environment Proven experience of executing and completing SME or lower mid-market transactions Experience across transactions such as business sales, acquisitions, MBOs, MBIs or fundraising Strong financial modelling and valuation skills Good understanding of accounting principles and their application within transactions Experience working with owner-managed, entrepreneurial or family-owned businesses Strong commercial awareness with excellent analytical and problem-solving skills Proven ability to manage multiple transactions and competing deadlines Experience supervising, mentoring or developing junior team members Excellent communication and relationship-building skills Commercially minded with the confidence to develop relationships and identify new business opportunities Proactive, self-motivated and comfortable working autonomously Collaborative approach with the ability to work effectively across multiple service lines Willingness to travel to clients and other offices as required What's on Offer Competitive salary, depending on experience Opportunity to play a key role in the continued growth of the Corporate Finance function Exposure to a broad range of SME and lower mid-market transactions Opportunity to work directly with business owners and senior stakeholders Clear progression and leadership opportunities within a growing professional services group 25 days' holiday plus bank holidays, with the option to purchase additional days Pension scheme Health Cash Plan Life assurance at 4x salary Professional study and qualification support Eye tests Regular social events and team activities Volunteering opportunities Employee discounts across a range of professional and personal services
Aug 26, 2026
Full time
Corporate Finance Manager Chesterfield, England, United Kingdom (On-site) Competitive + Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established regional practices and multi-service professional groups, delivering tailored talent solutions that drive business performance. We are partnering with a well-established, multi-service accountancy and professional services group with a strong regional presence across Yorkshire and Derbyshire and a growing Corporate Finance offering. With over 220 employees across 11 offices, the organisation provides a comprehensive range of services including accountancy, financial services, wills and probate, commercial finance, residential mortgages and corporate finance. The business has a strong people-focused culture built around collaboration, client service and doing the right thing for its people, clients and communities. With continued growth across its service lines, this is an excellent opportunity to join a forward-thinking organisation where individual contribution is visible and there is genuine opportunity to shape the future direction of the business. The Role As a Corporate Finance Manager , you will play a key role in the delivery and execution of corporate finance transactions and advisory engagements across the SME and lower mid-market. Working with businesses typically ranging from 1m to 50m in enterprise value , you will take day-to-day responsibility for transactions including business sales and disposals, MBOs and MBIs, acquisitions, fundraising and shareholder exits. You will work closely with business owners and management teams, often supporting clients through significant and sometimes once-in-a-lifetime transactions. Alongside transaction execution, you will contribute to business development, relationship management and the continued growth of the Corporate Finance team. This is an excellent opportunity for an ambitious corporate finance professional who wants to combine hands-on deal execution with client relationship management, business development and team leadership within a growing professional services environment. Key Responsibilities Lead the day-to-day delivery of a portfolio of SME and lower mid-market corporate finance transactions Manage transactions including business sales, acquisitions, MBOs, MBIs, fundraising and shareholder exits Project manage deal teams, transaction timetables and key workstreams Build strong relationships with business owners, management teams and senior stakeholders Prepare and review financial models, valuations and transaction analysis Draft and review Information Memoranda, management presentations, Heads of Terms and other transaction documentation Coordinate financial, commercial, tax and legal due diligence processes Liaise with external advisers and internal colleagues across tax, wealth management, restructuring and other service lines Support clients through negotiations and act as a trusted adviser throughout the transaction lifecycle Identify opportunities to introduce complementary services across the wider organisation Develop relationships with accountants, lawyers, wealth managers and other professional intermediaries Support Partners and Directors with business development, pitches, proposals and new client opportunities Develop and maintain a personal network within the regional SME business community Manage, coach and develop Executives and Analysts within the Corporate Finance team Contribute to the continued development and growth of the Corporate Finance offering About You ACA or ACCA qualified, or equivalent professional qualification Minimum of 3 years' post-qualification experience within corporate finance, transaction services or a related advisory environment Proven experience of executing and completing SME or lower mid-market transactions Experience across transactions such as business sales, acquisitions, MBOs, MBIs or fundraising Strong financial modelling and valuation skills Good understanding of accounting principles and their application within transactions Experience working with owner-managed, entrepreneurial or family-owned businesses Strong commercial awareness with excellent analytical and problem-solving skills Proven ability to manage multiple transactions and competing deadlines Experience supervising, mentoring or developing junior team members Excellent communication and relationship-building skills Commercially minded with the confidence to develop relationships and identify new business opportunities Proactive, self-motivated and comfortable working autonomously Collaborative approach with the ability to work effectively across multiple service lines Willingness to travel to clients and other offices as required What's on Offer Competitive salary, depending on experience Opportunity to play a key role in the continued growth of the Corporate Finance function Exposure to a broad range of SME and lower mid-market transactions Opportunity to work directly with business owners and senior stakeholders Clear progression and leadership opportunities within a growing professional services group 25 days' holiday plus bank holidays, with the option to purchase additional days Pension scheme Health Cash Plan Life assurance at 4x salary Professional study and qualification support Eye tests Regular social events and team activities Volunteering opportunities Employee discounts across a range of professional and personal services
Contract : Permanent Working Hours: 37 hours per week Salary: £50,296 - £53,460 Location: Kelvedon Park, London Road, Rivenhall, Witham, CM8 3HB Closing Date: 16 th August 2026 We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your work will be balanced between home and Services facilities, and you will be expected to attend the Service premises for at least 3 days of a 5-day working week. Do you have a passion for data and a desire to use it to make a meaningful impact? An exciting opportunity has arisen for a Senior Data Engineer to lead our Data Engineering function within the Performance and Analytics Team at Essex County Fire and Rescue Service. Working across our Microsoft Fabric data platform and on-premises databases, you will lead a small team responsible for delivering data models, pipelines and data science products that enable evidence-based decision making across the Service. Your work will help colleagues target resources and activities towards the areas of our communities most at risk of harm. What You Will Be Working On As Senior Data Engineer, you will: Lead and develop a small, talented team of data professionals. Design, build and maintain robust data engineering solutions using Microsoft Fabric and related technologies. Support the delivery of data science and analytics products that drive operational and strategic decision making. Promote best practice in data management, coding standards and documentation. Work collaboratively with stakeholders across the Service to understand business needs and translate them into effective data solutions. Provide technical leadership, guidance and mentoring to team members. What Are We Looking For? We are looking for a dynamic and inspiring leader with strong technical expertise and a genuine enthusiasm for using data to improve outcomes. You will have: Significant experience in data engineering, ideally within a Microsoft Fabric environment. Experience leading, mentoring and developing technical teams. Strong communication skills, with the ability to explain complex technical concepts to a range of audiences. The ability to produce clear, maintainable and reusable code and documentation. Experience working with multiple technologies, tools and programming languages. A commitment to continuous learning and professional development. Importantly, you will be comfortable working as part of a wider Performance and Analytics function, collaborating closely with analysts, data scientists and business stakeholders to deliver solutions that support organisational priorities. You will be a confident decision-maker, capable of balancing technical best practice with operational needs. You will understand that while engineering quality, resilience and sustainability are important, there will be times when the organisation needs pragmatic solutions delivered at pace. You will be able to assess competing priorities, make sound judgements and maintain a focus on achieving outcomes that provide value to the Service. We are looking for someone who can think strategically, understand the bigger organisational picture and ensure that data engineering decisions contribute to wider business objectives rather than solely technical considerations. If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. How to apply You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 750 words no matter which format you choose to present your application. You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). Assessment and selection: The assessment and selection approach will be: Stage 1 W/C 17th August 26' Application & shortlisting (assessment of your supporting statement will be made against the essential criteria) Stage 2 Interviews are currently planned for 27th August 26'. Role specific panel interview In-Tray Exercise Assessing Prioritisation, Communication and Decision-Making Should you wish to have an informal discussion with regards to the role, please contact Lucy Clayton, Head of Performance and Analytics on . Our Culture and Benefits Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. Important Information for Firefighter Pension Scheme Pensioners If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced. Safeguarding Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. This role will be subject to a Disclosure and Barring Service (DBS) check. Disability Confident We are an equal opportunity, Disability Confident, employer who welcomes applications from all backgrounds. We value diversity and are committed to creating a workplace where everyone is treated with dignity and respect. Applications are considered solely on merit.
Aug 26, 2026
Full time
Contract : Permanent Working Hours: 37 hours per week Salary: £50,296 - £53,460 Location: Kelvedon Park, London Road, Rivenhall, Witham, CM8 3HB Closing Date: 16 th August 2026 We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your work will be balanced between home and Services facilities, and you will be expected to attend the Service premises for at least 3 days of a 5-day working week. Do you have a passion for data and a desire to use it to make a meaningful impact? An exciting opportunity has arisen for a Senior Data Engineer to lead our Data Engineering function within the Performance and Analytics Team at Essex County Fire and Rescue Service. Working across our Microsoft Fabric data platform and on-premises databases, you will lead a small team responsible for delivering data models, pipelines and data science products that enable evidence-based decision making across the Service. Your work will help colleagues target resources and activities towards the areas of our communities most at risk of harm. What You Will Be Working On As Senior Data Engineer, you will: Lead and develop a small, talented team of data professionals. Design, build and maintain robust data engineering solutions using Microsoft Fabric and related technologies. Support the delivery of data science and analytics products that drive operational and strategic decision making. Promote best practice in data management, coding standards and documentation. Work collaboratively with stakeholders across the Service to understand business needs and translate them into effective data solutions. Provide technical leadership, guidance and mentoring to team members. What Are We Looking For? We are looking for a dynamic and inspiring leader with strong technical expertise and a genuine enthusiasm for using data to improve outcomes. You will have: Significant experience in data engineering, ideally within a Microsoft Fabric environment. Experience leading, mentoring and developing technical teams. Strong communication skills, with the ability to explain complex technical concepts to a range of audiences. The ability to produce clear, maintainable and reusable code and documentation. Experience working with multiple technologies, tools and programming languages. A commitment to continuous learning and professional development. Importantly, you will be comfortable working as part of a wider Performance and Analytics function, collaborating closely with analysts, data scientists and business stakeholders to deliver solutions that support organisational priorities. You will be a confident decision-maker, capable of balancing technical best practice with operational needs. You will understand that while engineering quality, resilience and sustainability are important, there will be times when the organisation needs pragmatic solutions delivered at pace. You will be able to assess competing priorities, make sound judgements and maintain a focus on achieving outcomes that provide value to the Service. We are looking for someone who can think strategically, understand the bigger organisational picture and ensure that data engineering decisions contribute to wider business objectives rather than solely technical considerations. If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. How to apply You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 750 words no matter which format you choose to present your application. You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). Assessment and selection: The assessment and selection approach will be: Stage 1 W/C 17th August 26' Application & shortlisting (assessment of your supporting statement will be made against the essential criteria) Stage 2 Interviews are currently planned for 27th August 26'. Role specific panel interview In-Tray Exercise Assessing Prioritisation, Communication and Decision-Making Should you wish to have an informal discussion with regards to the role, please contact Lucy Clayton, Head of Performance and Analytics on . Our Culture and Benefits Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. Important Information for Firefighter Pension Scheme Pensioners If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced. Safeguarding Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. This role will be subject to a Disclosure and Barring Service (DBS) check. Disability Confident We are an equal opportunity, Disability Confident, employer who welcomes applications from all backgrounds. We value diversity and are committed to creating a workplace where everyone is treated with dignity and respect. Applications are considered solely on merit.
Client Operations Analyst Duration: 12 months Location: Manchester (four days per week in the office) Salary: Competitive Role Overview We are seeking a highly organised and detail-oriented Client Operations Analyst to join the team. This role is responsible for supporting client onboarding activities through data enrichment, account administration, reconciliation support, and system access management. The successful candidate will review and process requests, maintain accurate records across multiple systems, support the creation and review of cash, position and market value reports, and ensure all activities are completed within established service level agreements. This is a fast-paced role that requires strong attention to detail, excellent organisational skills, and the ability to manage multiple priorities effectively. Key Responsibilities Review, process, and complete onboarding and enrichment requests in a timely and accurate manner. Input, maintain, and validate data across multiple internal systems and applications. Create and review cash, position, and market value sheets to support operational processes. Gather and analyse information required for market value reconciliations. Investigate and escalate discrepancies, exceptions, or data issues to senior team members promptly. Ensure team members receive access to required applications and systems. Perform peer reviews and quality checks on daily and monthly operational tasks. Coordinate with internal stakeholders to obtain information required to complete reconciliations and onboarding activities. Monitor and manage a high volume of requests while meeting service level requirements and deadlines. Maintain accurate records and ensure all work is completed in accordance with internal procedures and controls. Support continuous improvement initiatives by identifying process efficiencies and sharing best practices. Skills and Experience Strong attention to detail and commitment to accuracy. Strong Excel skills, including the ability to work with large volumes of data. Confidence using multiple systems, applications, and databases simultaneously. Strong organisational and time management skills. Ability to prioritise and manage competing workloads effectively. Good problem-solving and analytical skills. Strong written and verbal communication skills. Ability to work accurately while managing competing priorities and meeting deadlines. Experience & Attributes Successful candidates are likely to demonstrate the following: A proactive approach and positive, can-do attitude. Willingness and ability to learn new skills and knowledge on the job. Adaptability and the ability to learn new processes, systems, and procedures quickly. Strong computer literacy and confidence navigating multiple platforms. Ability to work within a fast-paced and complex operational environment. Previous experience in operations, administration, onboarding, reconciliation, data processing, financial services, or other transferable environments is beneficial but not essential. Accountability, reliability, and a commitment to delivering high-quality work. We welcome applications from candidates with a variety of professional backgrounds. If you have strong organisational skills, attention to detail, and a willingness to learn, we would be happy to hear from you. How to Apply To apply for this opportunity, please submit an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may retain your details for future opportunities and contact you accordingly. Recruitment Support We are committed to providing an inclusive recruitment process. If you require any reasonable adjustments during the application, assessment, or interview process, please let us know and we will be happy to support you. Pontoon is an equal opportunities employer and an employment consultancy. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. All final decisions are made by our hiring team, and every application is reviewed with care and consideration.
Aug 26, 2026
Contractor
Client Operations Analyst Duration: 12 months Location: Manchester (four days per week in the office) Salary: Competitive Role Overview We are seeking a highly organised and detail-oriented Client Operations Analyst to join the team. This role is responsible for supporting client onboarding activities through data enrichment, account administration, reconciliation support, and system access management. The successful candidate will review and process requests, maintain accurate records across multiple systems, support the creation and review of cash, position and market value reports, and ensure all activities are completed within established service level agreements. This is a fast-paced role that requires strong attention to detail, excellent organisational skills, and the ability to manage multiple priorities effectively. Key Responsibilities Review, process, and complete onboarding and enrichment requests in a timely and accurate manner. Input, maintain, and validate data across multiple internal systems and applications. Create and review cash, position, and market value sheets to support operational processes. Gather and analyse information required for market value reconciliations. Investigate and escalate discrepancies, exceptions, or data issues to senior team members promptly. Ensure team members receive access to required applications and systems. Perform peer reviews and quality checks on daily and monthly operational tasks. Coordinate with internal stakeholders to obtain information required to complete reconciliations and onboarding activities. Monitor and manage a high volume of requests while meeting service level requirements and deadlines. Maintain accurate records and ensure all work is completed in accordance with internal procedures and controls. Support continuous improvement initiatives by identifying process efficiencies and sharing best practices. Skills and Experience Strong attention to detail and commitment to accuracy. Strong Excel skills, including the ability to work with large volumes of data. Confidence using multiple systems, applications, and databases simultaneously. Strong organisational and time management skills. Ability to prioritise and manage competing workloads effectively. Good problem-solving and analytical skills. Strong written and verbal communication skills. Ability to work accurately while managing competing priorities and meeting deadlines. Experience & Attributes Successful candidates are likely to demonstrate the following: A proactive approach and positive, can-do attitude. Willingness and ability to learn new skills and knowledge on the job. Adaptability and the ability to learn new processes, systems, and procedures quickly. Strong computer literacy and confidence navigating multiple platforms. Ability to work within a fast-paced and complex operational environment. Previous experience in operations, administration, onboarding, reconciliation, data processing, financial services, or other transferable environments is beneficial but not essential. Accountability, reliability, and a commitment to delivering high-quality work. We welcome applications from candidates with a variety of professional backgrounds. If you have strong organisational skills, attention to detail, and a willingness to learn, we would be happy to hear from you. How to Apply To apply for this opportunity, please submit an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may retain your details for future opportunities and contact you accordingly. Recruitment Support We are committed to providing an inclusive recruitment process. If you require any reasonable adjustments during the application, assessment, or interview process, please let us know and we will be happy to support you. Pontoon is an equal opportunities employer and an employment consultancy. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. All final decisions are made by our hiring team, and every application is reviewed with care and consideration.
Business Change Analyst: £43,083 Business Change Manager: £53,000 Senior Business Change Manager: £68,745 All roles attract a Concessionary Payment of £2,758 to £3,144, depending on role. Flexible working: We support part-time working of at least 30 hours per week, compressed hours and job shares and flexible start and finish times. Working from home arrangements will be considered where possible and agreed in line with both personal circumstances and business needs. Due to the sensitive nature of these roles, opportunities to work from home are limited. GCHQ is an intelligence, cyber, and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks, and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. This is an opportunity to join a collaborative Business Change team delivering a wide range of transformation initiatives across the organisation - from technology implementation and structural reorganisation to cultural change and operating model redesign. At the heart of this work, the role involves helping teams understand not just what is changing, but why - and what it will take to make it successful. Working closely with stakeholders across the business, you'll bring a people-focused perspective to ensure that new systems, structures, and ways of working are understood, adopted, and deliver their intended benefits. The scope of your role will reflect your level of experience. You might be building your capability by supporting elements of a larger programme, delivering smaller scale change, or already leading complex initiatives and advising on the best way forward. At the most senior level, you'll operate as a trusted partner to the business, shaping how change is approached, influencing senior stakeholders, and guiding the organisation through its most challenging transformation. Across all levels, variety is a constant. You'll move between different types of change, teams, and priorities, often at pace, requiring you to adapt your approach and apply the right tools and techniques for each situation. It's about understanding context, people, and outcomes, and responding accordingly. So, what about you? You'll bring experience of delivering business change in a professional environment, along with the judgement to know that no two initiatives are ever quite the same. You're comfortable adapting your approach to suit the context, the people involved, and the outcomes you're trying to achieve. You may be building your experience by contributing to change delivery, or owning smaller initiatives, or already leading complex programmes and advising stakeholders at scale. At the most senior level, you'll be confident influencing decision-making and shaping how change is approached across an organisation. What matters most is how you work. You collaborate naturally, communicate clearly, and build effective relationships across teams. You're curious about different ways of delivering change, open to learning from others, and willing to share your own experience. You're also comfortable working in an environment where priorities can shift, adapting quickly and staying focused on what will deliver the greatest impact. You'll also hold, or be willing to work towards, a recognised Business Change qualification such as APMG or Prosci, with experience across areas such as technology, organisational design, culture, or operating model change. Beyond the role itself, you'll share our values of integrity and respect, along with a collaborative and creative approach, and be motivated by the opportunity to use your expertise to make a positive difference to the UK. At GCHQ diversity and inclusion are critical to our mission. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website by clicking APPLY NOW. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will nonetheless be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. You can apply at the age of 17; however, if successful, you will not be offered a start date before your 18th birthday. There is no upper age limit. Full eligibility details can be found on our website .
Aug 26, 2026
Full time
Business Change Analyst: £43,083 Business Change Manager: £53,000 Senior Business Change Manager: £68,745 All roles attract a Concessionary Payment of £2,758 to £3,144, depending on role. Flexible working: We support part-time working of at least 30 hours per week, compressed hours and job shares and flexible start and finish times. Working from home arrangements will be considered where possible and agreed in line with both personal circumstances and business needs. Due to the sensitive nature of these roles, opportunities to work from home are limited. GCHQ is an intelligence, cyber, and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks, and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. This is an opportunity to join a collaborative Business Change team delivering a wide range of transformation initiatives across the organisation - from technology implementation and structural reorganisation to cultural change and operating model redesign. At the heart of this work, the role involves helping teams understand not just what is changing, but why - and what it will take to make it successful. Working closely with stakeholders across the business, you'll bring a people-focused perspective to ensure that new systems, structures, and ways of working are understood, adopted, and deliver their intended benefits. The scope of your role will reflect your level of experience. You might be building your capability by supporting elements of a larger programme, delivering smaller scale change, or already leading complex initiatives and advising on the best way forward. At the most senior level, you'll operate as a trusted partner to the business, shaping how change is approached, influencing senior stakeholders, and guiding the organisation through its most challenging transformation. Across all levels, variety is a constant. You'll move between different types of change, teams, and priorities, often at pace, requiring you to adapt your approach and apply the right tools and techniques for each situation. It's about understanding context, people, and outcomes, and responding accordingly. So, what about you? You'll bring experience of delivering business change in a professional environment, along with the judgement to know that no two initiatives are ever quite the same. You're comfortable adapting your approach to suit the context, the people involved, and the outcomes you're trying to achieve. You may be building your experience by contributing to change delivery, or owning smaller initiatives, or already leading complex programmes and advising stakeholders at scale. At the most senior level, you'll be confident influencing decision-making and shaping how change is approached across an organisation. What matters most is how you work. You collaborate naturally, communicate clearly, and build effective relationships across teams. You're curious about different ways of delivering change, open to learning from others, and willing to share your own experience. You're also comfortable working in an environment where priorities can shift, adapting quickly and staying focused on what will deliver the greatest impact. You'll also hold, or be willing to work towards, a recognised Business Change qualification such as APMG or Prosci, with experience across areas such as technology, organisational design, culture, or operating model change. Beyond the role itself, you'll share our values of integrity and respect, along with a collaborative and creative approach, and be motivated by the opportunity to use your expertise to make a positive difference to the UK. At GCHQ diversity and inclusion are critical to our mission. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website by clicking APPLY NOW. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will nonetheless be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. You can apply at the age of 17; however, if successful, you will not be offered a start date before your 18th birthday. There is no upper age limit. Full eligibility details can be found on our website .
This position is ideally suited for individuals residing within a comfortable commuting distance of Leicestershire, Melton Mowbray, Stamford, Corby, and Peterborough. An established and highly successful manufacturing company is looking for a Finance Analyst to lead their data analysis and senior leadership reporting. The client provides a flexible hybrid working arrangement, allowing you to work from home up to two days per week. The ideal candidate will be an analytically minded professional with outstanding communication skills, strong Excel capabilities, and proficiency in SAP. Confident and proactive, you will collaborate closely with non-finance departments to gather data and reliably deliver financial reports to the board. Applications are welcome from a range of qualification backgrounds, including both Graduates and Part-Qualified candidates. In this varied and engaging role, the successful candidate will take ownership of a wide range of daily financial duties. Your responsibilities will include gathering, analysing, and presenting data to senior leadership to help deliver actionable insights. Additionally, you will contribute to various ad hoc financial projects as required. Offering a competitive salary range of £35,000 to £42,000, this role provides structured career progression for dedicated individuals. Alongside opportunities for professional growth, employees will also benefit from study support, annual bonus schemes, onsite parking, and flexible working arrangements.
Aug 26, 2026
Full time
This position is ideally suited for individuals residing within a comfortable commuting distance of Leicestershire, Melton Mowbray, Stamford, Corby, and Peterborough. An established and highly successful manufacturing company is looking for a Finance Analyst to lead their data analysis and senior leadership reporting. The client provides a flexible hybrid working arrangement, allowing you to work from home up to two days per week. The ideal candidate will be an analytically minded professional with outstanding communication skills, strong Excel capabilities, and proficiency in SAP. Confident and proactive, you will collaborate closely with non-finance departments to gather data and reliably deliver financial reports to the board. Applications are welcome from a range of qualification backgrounds, including both Graduates and Part-Qualified candidates. In this varied and engaging role, the successful candidate will take ownership of a wide range of daily financial duties. Your responsibilities will include gathering, analysing, and presenting data to senior leadership to help deliver actionable insights. Additionally, you will contribute to various ad hoc financial projects as required. Offering a competitive salary range of £35,000 to £42,000, this role provides structured career progression for dedicated individuals. Alongside opportunities for professional growth, employees will also benefit from study support, annual bonus schemes, onsite parking, and flexible working arrangements.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This is a unique opportunity for an Architect to work within HMRC at a time of significant change and transformation as it drives the focus of IT delivery away from point solutions and exploits the opportunities that cloud technologies can provide. This outstanding opportunity is for an experienced Architect to work within the Architecture function of HMRC, part of the Chief Digital & Information Officer (CDIO) Group to be a part of the Architecture Office team. This is a senior leadership role that will provide opportunities to bring together, develop and lead teams of professionals to promote consistent architecture across a multi-billion-pound portfolio of business transformation projects, including cross-government projects. CDIO values and empowers the growth of its people and offers the "CDIO University". This is a one stop shop for all things learning and development. The comprehensive offer encompassing academic, personal and career related opportunity and learning, ensuring all receive a consistent approach to technical learning. This includes access to subject matter experts, technical learning, professional communities, academies, apprenticeships, talent schemes as well as providing, delivering, encouraging and supporting activities for personal growth and wellbeing. Job description Our CDIO Architecture Office team (AO) are responsible for: Strategic impacting of Enterprise Level Change in HMRC that impacts CDIO's accountabilities to enable decision making in alignment with the IT strategy by; Producing briefings for Tech keyholder on all change in the end-to-end lifecycle(E2ELC) through strong collaboration with Solution, Enterprise and Chief Architects and experts in P+UCD to produce Cross-cutting and Enterprise Level outputs to give senior leaders a clear picture of the impact of Architecture changes and alignment to HMRC's IT Strategy and Roadmaps and recommend where action is needed to get better clarity of requirements. Tracking and managing those conditions raised during the keyholder impacting process. Impacting items at the triage stage of the E2ELC Leading the creation of architectural outputs to enable cost estimating, sequencing, and support Chief Operating Office with capacity views for fiscal events such as Budgets and Spending Reviews. Maintaining a repository of the impacts moving forward to enable more proactive impacting of change using forward view and pipeline of changes by engaging key change forums such as EPWG, Design Forum, CIDC. This is a key role in the Chief Technology & Design Office area of CDIO and an exciting opportunity at a critical time as the Department moves to deliver its commitments agreed with Government in the next spending round and as we align to a new operating model in CDIO. You will be part of a team including Solution and Enterprise Architects and Business Analysts to ensure that changes are impacted against the Strategy and Roadmaps. Empowering, supporting and developing them and contributing to the wider EA team to achieve the highest performance standards. You will take responsibility for tasks and deliver products to deadlines, removing blockers and driving collaboration across a wide-ranging landscape including architecture, business, finance, commercial and Change Group stakeholders. Facilitating senior level understanding of the impact of changes which will decide where further activity is required to ensure that any Cross-cutting elements or activities that will impact Strategy are understood. This is an exciting opportunity suited to someone who is proactive and thrives on working to tight timescales with changing priorities. As a team member you will be accountable for IT impacting to ensure enterprise level business and IT change in HMRC is impacted strategically, consistently and in a data driven way through a number of lenses to ensure consequences of proposals are understood by stakeholders. Working at a strategic level you will engage with a host of business and IT stakeholders and key partners, influencing policy, and set directions for technology and business change in line with HMRC 'Digital by Default' strategy. You will champion the adoption of latest technologies, whilst transforming HMRC's large IT estate towards a smaller number of strategic platforms as well as operate as an internal consultant in IT infrastructure architecture, developing and driving adoption of HMRC's Enterprise Architecture vision, strategies, directions, and roadmaps. Person specification In this role, you will: Act as a trusted ambassador for CDIO striving to make us a trusted IT partner to the wider department. Ensure your team delivers strategic outcomes through others and be accountable for the efficient production of briefings, early solution, policy, and fiscal event impacting to time and understand and consider dependencies of varying complexity, feeding into larger programmes and portfolios. Work in collaboration with solution, enterprise, and chief architects to produce cross cutting and enterprise level outputs. Collaborate with our Planning team and liaise with internal and external partners to partners to manage and maintain the IT Strategy plan and develop and influence a culture of capability-based impacting across HMRC. Be responsible for understanding, managing, and communicating to complex stakeholder groups, balancing priorities. Impact in-flight Project scope changes that may affect the IT Strategy Plan are escalated appropriately dependent on the level of dependencies. Keep up to date with the wider digital economy and identify advances in technology, emerging trends and be able to understand and articulate how this could impact HMRC. Develop, document, and establish architectural principles, policies, standards and reference architectures. Provide architecture governance and technology decision making aligned to enterprise architecture directions. Keep up to date with the wider digital economy and identify advances in technology, emerging trends and how this could impact on the organisation. Essential Criteria You will need to demonstrate within your application the following Essential Criteria: A broad IT and Enterprise Architecture (EA) background, with experience in architecture enterprise scale IT or architecture roles where you will have gained experience of large-scale IT. Experience of driving, delivering, and assuring technological change against the background of organisational transformation. Experience of engaging at a strategic level and playing a key role in setting organisational objectives, influencing policy and leading on technical and business change. Demonstrable experience in developing Technical Capability within an organisation. Including empowering, supporting, and developing staff. Experience in articulating strategic approaches to the modernisation and rationalisation of complex legacy IT estates. Stakeholder Management - The ability to simplify complex and technical information for non-technical, often senior audiences. Being able to see the big picture - an overall perspective on business issues, events and activities, and an understanding of their wider implications and how this interrelates with the organisation's IT capability. Ability to work under broad direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of decisions. Able to work effectively in pressurised situations and can be relied upon to deliver, irrespective of circumstances. Experience of working with policies and projects across the end-to-end design lifecycle. Experience of working in multi discipline change teams to produce measurable costed solution impacts. The ability to work across organisational boundaries to identify, clarify and resolve problems. Be a confident communicator with good interpersonal skills and a proven dedication to continuous improvement in self and others. Desirable Criteria Understanding and experience of commercial contracts, procurement and sourcing strategies. TOGAF, AWS, Microsoft cloud certifications. Knowledge of Enterprise Architecture tools such as Abacus, etc. Experience in driving Architecture Governance. Experience of working within a large and complex IT Estate. A passion for continuous improvement for yourself, your team and the processes you own Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This is a unique opportunity for an Architect to work within HMRC at a time of significant change and transformation as it drives the focus of IT delivery away from point solutions and exploits the opportunities that cloud technologies can provide. This outstanding opportunity is for an experienced Architect to work within the Architecture function of HMRC, part of the Chief Digital & Information Officer (CDIO) Group to be a part of the Architecture Office team. This is a senior leadership role that will provide opportunities to bring together, develop and lead teams of professionals to promote consistent architecture across a multi-billion-pound portfolio of business transformation projects, including cross-government projects. CDIO values and empowers the growth of its people and offers the "CDIO University". This is a one stop shop for all things learning and development. The comprehensive offer encompassing academic, personal and career related opportunity and learning, ensuring all receive a consistent approach to technical learning. This includes access to subject matter experts, technical learning, professional communities, academies, apprenticeships, talent schemes as well as providing, delivering, encouraging and supporting activities for personal growth and wellbeing. Job description Our CDIO Architecture Office team (AO) are responsible for: Strategic impacting of Enterprise Level Change in HMRC that impacts CDIO's accountabilities to enable decision making in alignment with the IT strategy by; Producing briefings for Tech keyholder on all change in the end-to-end lifecycle(E2ELC) through strong collaboration with Solution, Enterprise and Chief Architects and experts in P+UCD to produce Cross-cutting and Enterprise Level outputs to give senior leaders a clear picture of the impact of Architecture changes and alignment to HMRC's IT Strategy and Roadmaps and recommend where action is needed to get better clarity of requirements. Tracking and managing those conditions raised during the keyholder impacting process. Impacting items at the triage stage of the E2ELC Leading the creation of architectural outputs to enable cost estimating, sequencing, and support Chief Operating Office with capacity views for fiscal events such as Budgets and Spending Reviews. Maintaining a repository of the impacts moving forward to enable more proactive impacting of change using forward view and pipeline of changes by engaging key change forums such as EPWG, Design Forum, CIDC. This is a key role in the Chief Technology & Design Office area of CDIO and an exciting opportunity at a critical time as the Department moves to deliver its commitments agreed with Government in the next spending round and as we align to a new operating model in CDIO. You will be part of a team including Solution and Enterprise Architects and Business Analysts to ensure that changes are impacted against the Strategy and Roadmaps. Empowering, supporting and developing them and contributing to the wider EA team to achieve the highest performance standards. You will take responsibility for tasks and deliver products to deadlines, removing blockers and driving collaboration across a wide-ranging landscape including architecture, business, finance, commercial and Change Group stakeholders. Facilitating senior level understanding of the impact of changes which will decide where further activity is required to ensure that any Cross-cutting elements or activities that will impact Strategy are understood. This is an exciting opportunity suited to someone who is proactive and thrives on working to tight timescales with changing priorities. As a team member you will be accountable for IT impacting to ensure enterprise level business and IT change in HMRC is impacted strategically, consistently and in a data driven way through a number of lenses to ensure consequences of proposals are understood by stakeholders. Working at a strategic level you will engage with a host of business and IT stakeholders and key partners, influencing policy, and set directions for technology and business change in line with HMRC 'Digital by Default' strategy. You will champion the adoption of latest technologies, whilst transforming HMRC's large IT estate towards a smaller number of strategic platforms as well as operate as an internal consultant in IT infrastructure architecture, developing and driving adoption of HMRC's Enterprise Architecture vision, strategies, directions, and roadmaps. Person specification In this role, you will: Act as a trusted ambassador for CDIO striving to make us a trusted IT partner to the wider department. Ensure your team delivers strategic outcomes through others and be accountable for the efficient production of briefings, early solution, policy, and fiscal event impacting to time and understand and consider dependencies of varying complexity, feeding into larger programmes and portfolios. Work in collaboration with solution, enterprise, and chief architects to produce cross cutting and enterprise level outputs. Collaborate with our Planning team and liaise with internal and external partners to partners to manage and maintain the IT Strategy plan and develop and influence a culture of capability-based impacting across HMRC. Be responsible for understanding, managing, and communicating to complex stakeholder groups, balancing priorities. Impact in-flight Project scope changes that may affect the IT Strategy Plan are escalated appropriately dependent on the level of dependencies. Keep up to date with the wider digital economy and identify advances in technology, emerging trends and be able to understand and articulate how this could impact HMRC. Develop, document, and establish architectural principles, policies, standards and reference architectures. Provide architecture governance and technology decision making aligned to enterprise architecture directions. Keep up to date with the wider digital economy and identify advances in technology, emerging trends and how this could impact on the organisation. Essential Criteria You will need to demonstrate within your application the following Essential Criteria: A broad IT and Enterprise Architecture (EA) background, with experience in architecture enterprise scale IT or architecture roles where you will have gained experience of large-scale IT. Experience of driving, delivering, and assuring technological change against the background of organisational transformation. Experience of engaging at a strategic level and playing a key role in setting organisational objectives, influencing policy and leading on technical and business change. Demonstrable experience in developing Technical Capability within an organisation. Including empowering, supporting, and developing staff. Experience in articulating strategic approaches to the modernisation and rationalisation of complex legacy IT estates. Stakeholder Management - The ability to simplify complex and technical information for non-technical, often senior audiences. Being able to see the big picture - an overall perspective on business issues, events and activities, and an understanding of their wider implications and how this interrelates with the organisation's IT capability. Ability to work under broad direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of decisions. Able to work effectively in pressurised situations and can be relied upon to deliver, irrespective of circumstances. Experience of working with policies and projects across the end-to-end design lifecycle. Experience of working in multi discipline change teams to produce measurable costed solution impacts. The ability to work across organisational boundaries to identify, clarify and resolve problems. Be a confident communicator with good interpersonal skills and a proven dedication to continuous improvement in self and others. Desirable Criteria Understanding and experience of commercial contracts, procurement and sourcing strategies. TOGAF, AWS, Microsoft cloud certifications. Knowledge of Enterprise Architecture tools such as Abacus, etc. Experience in driving Architecture Governance. Experience of working within a large and complex IT Estate. A passion for continuous improvement for yourself, your team and the processes you own Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites . click apply for full job details
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. As a Principal Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a leading role in the UK government's digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds. You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system. We are looking for someone with a passion for analysis, a deep understanding of data's potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference. Job description HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. As a Principal Data Analyst in RIS, you'll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Key Responsibilities Provide strategic leadership across a range of complex analytical projects, defining direction, governance and delivery approaches to: Establish, champion and assure analytical standards and methods, ensuring appropriate use of statistical techniques, data modelling and coding approaches are used to solve complex business challenges. Lead the design and adoption of scalable, reusable analytical products to increase organisational capability, improve efficiency and support sustainable analytical delivery. Lead analytical quality assurance and continuous improvement, embedding robust governance and assurance practices. Champion data governance, quality and ethical use of data, setting and implementing standards across analysis and data management. Translate complex analytical evidence into clear recommendations that influence senior decision making. Develop and maintain relationships with key stakeholders and partners, ensuring analytical investment delivers measurable outcomes. Build organisational capability through leadership, coaching and talent development to create a high performing culture that supports professional growth. About the Risk & Intelligence Service (RIS) RIS includes a range of specialist teams you could join, each using advanced analytics to solve high-impact problems: Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. Large Business Data Analytics (LBDA): Provide data analytical services to identify tax risks across large businesses at national and regional levels. Compliance Operational Insight & Risking (COIR): Provide analytical products and tools that strengthen HMRC's compliance strategies. Strategic Risking (SR): Develops strategic capabilities to ensure CCG and RIS is ready and able to support HMRC's compliance strategies. Data and Risking Service (DRS): Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs. Person specification As a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You'll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery. As part of a supportive and forward-thinking profession, you'll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement. You will bring: The ability to drive innovation by applying advanced analytical techniques and exploring new data sources to solve complex business problems. Strong judgement in shaping evidence-based recommendations, assessing options, understanding risks, and clearly communicating impacts to inform strategic decisions. A commitment to high-quality analytical standards, embedding reproducible, auditable, and efficient practices that deliver measurable value. The ability to build effective relationships across disciplines, working with stakeholders to understand user needs and deliver timely, relevant insights using agile approaches. Confidence in leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive situations. Expertise in translating complex analysis into clear, compelling outputs that influence both technical and non-technical audiences. A proactive approach to continuous improvement, staying current with developments in data science, analytics, and emerging technologies to enhance organisational capability. A collaborative mindset, contributing to the analytical community and supporting HMRC's mission through strategic, data-driven solutions. Data Analyst Training Programme If you have completed HMRC's internal Data Analyst Training Programme (DATP) or previous iterations such as the Specialist Trial Period (STP), you do not need to do it again. If not, you will be expected to complete the final assessment from the DATP which is designed to help you build confidence and capability in the core skills needed for analytical roles. If required, you'll take part in self-study, modular and work-based assessments aligned to the Profession framework, giving you regular opportunities to reflect on your progress and identify areas for development. You'll be supported throughout your journey by your manager, our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess their performance and seek support whenever needed to help them get the most from the programme. The DATP could include several multiday courses delivered in specialist training suites, and you may be asked to travel and stay for up to four days at a time. HMRC will cover travel and subsistence costs. Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here. Essential Criteria: To be considered for this role, your application must demonstrate evidence of all the following Essential Criteria: Applying statistical and analytical tools and techniques: Expert in the application of statistical methodologies and analytical techniques to resolve highly complex business problems. Provide technical leadership, establish analytical standards and governance. Clearly engage with stakeholders to communicate findings Communicating between the technical and non-technical: Ability to clearly communicate complex analysis to a range of technical and non-technical audiences, influence senior stakeholders, and manage expectations in high-profile or sensitive contexts. Developing code for analysis: Strong experience designing and implementing robust, well-documented and reproducible coded solutions using Python, R or Base SAS, with the ability to set and promote coding standards and best practice. Delivering business impact through data: Demonstrate using data and analysis to deliver measurable business impact, shaping analytical questions and developing scalable data products to support decision-making. Webinar We'll be hosting a 30-minute webinar to give you an insight into the Principal Data Analyst role and the different teams you could join within HMRC. Join us on the following date: Wednesday 19th August - 14:00 - 14:30 Please register your interest in the session above by completing this short form: Join an HMRC Recruitment webinar - Principal Data Analyst - 472271 - Fill in form Additional Security Information This role require the successful candidates to hold or be willing to hold Security check (SC) clearance. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. As a Principal Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a leading role in the UK government's digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds. You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system. We are looking for someone with a passion for analysis, a deep understanding of data's potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference. Job description HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. As a Principal Data Analyst in RIS, you'll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Key Responsibilities Provide strategic leadership across a range of complex analytical projects, defining direction, governance and delivery approaches to: Establish, champion and assure analytical standards and methods, ensuring appropriate use of statistical techniques, data modelling and coding approaches are used to solve complex business challenges. Lead the design and adoption of scalable, reusable analytical products to increase organisational capability, improve efficiency and support sustainable analytical delivery. Lead analytical quality assurance and continuous improvement, embedding robust governance and assurance practices. Champion data governance, quality and ethical use of data, setting and implementing standards across analysis and data management. Translate complex analytical evidence into clear recommendations that influence senior decision making. Develop and maintain relationships with key stakeholders and partners, ensuring analytical investment delivers measurable outcomes. Build organisational capability through leadership, coaching and talent development to create a high performing culture that supports professional growth. About the Risk & Intelligence Service (RIS) RIS includes a range of specialist teams you could join, each using advanced analytics to solve high-impact problems: Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. Large Business Data Analytics (LBDA): Provide data analytical services to identify tax risks across large businesses at national and regional levels. Compliance Operational Insight & Risking (COIR): Provide analytical products and tools that strengthen HMRC's compliance strategies. Strategic Risking (SR): Develops strategic capabilities to ensure CCG and RIS is ready and able to support HMRC's compliance strategies. Data and Risking Service (DRS): Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs. Person specification As a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You'll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery. As part of a supportive and forward-thinking profession, you'll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement. You will bring: The ability to drive innovation by applying advanced analytical techniques and exploring new data sources to solve complex business problems. Strong judgement in shaping evidence-based recommendations, assessing options, understanding risks, and clearly communicating impacts to inform strategic decisions. A commitment to high-quality analytical standards, embedding reproducible, auditable, and efficient practices that deliver measurable value. The ability to build effective relationships across disciplines, working with stakeholders to understand user needs and deliver timely, relevant insights using agile approaches. Confidence in leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive situations. Expertise in translating complex analysis into clear, compelling outputs that influence both technical and non-technical audiences. A proactive approach to continuous improvement, staying current with developments in data science, analytics, and emerging technologies to enhance organisational capability. A collaborative mindset, contributing to the analytical community and supporting HMRC's mission through strategic, data-driven solutions. Data Analyst Training Programme If you have completed HMRC's internal Data Analyst Training Programme (DATP) or previous iterations such as the Specialist Trial Period (STP), you do not need to do it again. If not, you will be expected to complete the final assessment from the DATP which is designed to help you build confidence and capability in the core skills needed for analytical roles. If required, you'll take part in self-study, modular and work-based assessments aligned to the Profession framework, giving you regular opportunities to reflect on your progress and identify areas for development. You'll be supported throughout your journey by your manager, our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess their performance and seek support whenever needed to help them get the most from the programme. The DATP could include several multiday courses delivered in specialist training suites, and you may be asked to travel and stay for up to four days at a time. HMRC will cover travel and subsistence costs. Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here. Essential Criteria: To be considered for this role, your application must demonstrate evidence of all the following Essential Criteria: Applying statistical and analytical tools and techniques: Expert in the application of statistical methodologies and analytical techniques to resolve highly complex business problems. Provide technical leadership, establish analytical standards and governance. Clearly engage with stakeholders to communicate findings Communicating between the technical and non-technical: Ability to clearly communicate complex analysis to a range of technical and non-technical audiences, influence senior stakeholders, and manage expectations in high-profile or sensitive contexts. Developing code for analysis: Strong experience designing and implementing robust, well-documented and reproducible coded solutions using Python, R or Base SAS, with the ability to set and promote coding standards and best practice. Delivering business impact through data: Demonstrate using data and analysis to deliver measurable business impact, shaping analytical questions and developing scalable data products to support decision-making. Webinar We'll be hosting a 30-minute webinar to give you an insight into the Principal Data Analyst role and the different teams you could join within HMRC. Join us on the following date: Wednesday 19th August - 14:00 - 14:30 Please register your interest in the session above by completing this short form: Join an HMRC Recruitment webinar - Principal Data Analyst - 472271 - Fill in form Additional Security Information This role require the successful candidates to hold or be willing to hold Security check (SC) clearance. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This role is within the Analysis Guild in the Chief Data and Information Office (CDIO), working across projects supporting Borders and Trade (B&T). Within CDIO, the Business Analysis professionals play an essential role in delivering high quality analysis using different methodologies and techniques to define technical requirements. The CDIO Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties. Job description As a Senior Business Analyst in the Analysis Guild in CDIO Borders and Trade, you will provide technical business analysis skills to support the delivery of change to Borders and Trade systems. Collaborating with colleagues across CDIO, you will define the requirements for technical systems and integrations required to meet the business needs. You will lead the analysis on larger, complex projects to deliver change to B&T systems, mentoring and delegating tasks to other BAs where appropriate. You will also be expected to directly line manage other BAs if required. Within the Analysis Guild there are ample opportunities for personal and professional development, through bespoke training, development opportunities and formal certification. Person specification - Lead requirements gathering workshops and stakeholder engagement sessions for large and complex projects. - Elicit, document, and analyse technical requirements from stakeholders, identifying areas for improvement and transformation. - Scope and shape the analysis work required and input into the resourcing needs for large projects. - Define acceptance criteria and support system testing activities. - Develop detailed technical process models and documentation. - Collaborate with technical teams and stakeholders to lead analysis activities in the delivery of new systems and system changes. - Manage stakeholder relationships and communications throughout the project lifecycle. - Proactively contribute to the continuous improvement of business analysis practices and methodologies through sharing of your knowledge and expertise. - Provide mentorship, training and guidance to business analysts within your project team. - Line Management of staff, supporting their professional and personal development and performance management. Essential Criteria - Proven experience as a Technical Business Analyst, working on large, highly complex and technical projects. - Ability to work in ambiguity whilst defining and agreeing scope of BA work. - Excellent communication and stakeholder management skills. - Strong analytical and problem-solving abilities. - Proficiency in business analysis tools and techniques, in particular process modelling and technical requirements elicitation. - Experience working directly with developers and architects to define low level solution requirements. - Commitment to continuous learning and professional development. - Experience mentoring and leading business analysts on projects. Desirable Criteria - Knowledge of customs and trade regulations or related domains. - Line Management experience. - Familiarity with data analysis and visualisation techniques. - Understanding of Agile methodologies and practices. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history. Your job History, should cover up to the last 5 roles where applicable and should give a brief summary of what you have delivered and any key achievements for each role. Note there is a maximum of 200 words per role - any content exceeding 200 words will be discounted at the sift stage. A 750-word personal statement. Your Personal Statement should provide details on how you meet the essential criteria for this role, by stating what you have done and how you went about it, it should be aligned to demonstrate your suitability for this role. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not mandatory for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail, and only those who pass will be considered at the sift stage. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed against the essential criteria provided within the person specification element of the job advert. You will also be required to deliver a presentation showcasing a project or piece of work where you utilised your business analysis skills. Interviews will take place via video link. Sift and Interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This role is within the Analysis Guild in the Chief Data and Information Office (CDIO), working across projects supporting Borders and Trade (B&T). Within CDIO, the Business Analysis professionals play an essential role in delivering high quality analysis using different methodologies and techniques to define technical requirements. The CDIO Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties. Job description As a Senior Business Analyst in the Analysis Guild in CDIO Borders and Trade, you will provide technical business analysis skills to support the delivery of change to Borders and Trade systems. Collaborating with colleagues across CDIO, you will define the requirements for technical systems and integrations required to meet the business needs. You will lead the analysis on larger, complex projects to deliver change to B&T systems, mentoring and delegating tasks to other BAs where appropriate. You will also be expected to directly line manage other BAs if required. Within the Analysis Guild there are ample opportunities for personal and professional development, through bespoke training, development opportunities and formal certification. Person specification - Lead requirements gathering workshops and stakeholder engagement sessions for large and complex projects. - Elicit, document, and analyse technical requirements from stakeholders, identifying areas for improvement and transformation. - Scope and shape the analysis work required and input into the resourcing needs for large projects. - Define acceptance criteria and support system testing activities. - Develop detailed technical process models and documentation. - Collaborate with technical teams and stakeholders to lead analysis activities in the delivery of new systems and system changes. - Manage stakeholder relationships and communications throughout the project lifecycle. - Proactively contribute to the continuous improvement of business analysis practices and methodologies through sharing of your knowledge and expertise. - Provide mentorship, training and guidance to business analysts within your project team. - Line Management of staff, supporting their professional and personal development and performance management. Essential Criteria - Proven experience as a Technical Business Analyst, working on large, highly complex and technical projects. - Ability to work in ambiguity whilst defining and agreeing scope of BA work. - Excellent communication and stakeholder management skills. - Strong analytical and problem-solving abilities. - Proficiency in business analysis tools and techniques, in particular process modelling and technical requirements elicitation. - Experience working directly with developers and architects to define low level solution requirements. - Commitment to continuous learning and professional development. - Experience mentoring and leading business analysts on projects. Desirable Criteria - Knowledge of customs and trade regulations or related domains. - Line Management experience. - Familiarity with data analysis and visualisation techniques. - Understanding of Agile methodologies and practices. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history. Your job History, should cover up to the last 5 roles where applicable and should give a brief summary of what you have delivered and any key achievements for each role. Note there is a maximum of 200 words per role - any content exceeding 200 words will be discounted at the sift stage. A 750-word personal statement. Your Personal Statement should provide details on how you meet the essential criteria for this role, by stating what you have done and how you went about it, it should be aligned to demonstrate your suitability for this role. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not mandatory for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail, and only those who pass will be considered at the sift stage. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed against the essential criteria provided within the person specification element of the job advert. You will also be required to deliver a presentation showcasing a project or piece of work where you utilised your business analysis skills. Interviews will take place via video link. Sift and Interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for a proactive and analytical professional to support HMRC's fight against identity fraud. You'll help lead data-driven investigations into suspicious activity related to identity verification and authentication services, while working with the team and partners, acting as a key contributor in a team that supports customers and provides insight into identity fraud activity and proactive searching for threats. This is an exciting opportunity to make a real difference, working in a dynamic and evolving environment. Person specification Manipulate and analyse large data sets and investigate suspicious activity. Learn, develop, and apply methods using data analytics techniques such as data mining, data matching, clustering analysis and outlier detection. Use basic scripting languages to develop visualisations and automate effective searches to build a growing analytical suite of capabilities that you can operate efficiently. Have strong communication skills and be able to demonstrate working across business and technical domains. You will have excellent interpersonal skills. Apply your knowledge of security and fraud risks to digital services. Support and deputise for the senior analysts, producing clear, insightful reports and presentations for senior stakeholders. You will be confident working in an environment that may flex its focus in response to emerging issues and have a delivery focus. You will be eager to learn and widen your experience in different areas of identity work. You will use your experience of scripting, for example SPL, Python, SQL, KQL to proactively search and discover anomalies. Be flexible and enthusiastic whilst working with some ambiguity as the team forms, grows and matures. Support senior managers in the reporting of metrics and support the wider aims of the HMRC Security Identity Team. Identify process improvement areas. Essential Criteria Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. Data analysis skills and experience with large data sets, with proficiency scripting complex queries in analysis environments. Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. A sound understanding of Identity, Verification and Authentication principles. Desirable Criteria A degree in Data Analysis, Data Science, Information Security, Cyber Security, or other Cyber qualifications eg SANS, or at least previous experience in a relevant cyber role. Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation. Active use of at least one of the following: Python, SQL, KQL, SPL. Important Additional Information The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Qualifications are not mandatory for this role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for a proactive and analytical professional to support HMRC's fight against identity fraud. You'll help lead data-driven investigations into suspicious activity related to identity verification and authentication services, while working with the team and partners, acting as a key contributor in a team that supports customers and provides insight into identity fraud activity and proactive searching for threats. This is an exciting opportunity to make a real difference, working in a dynamic and evolving environment. Person specification Manipulate and analyse large data sets and investigate suspicious activity. Learn, develop, and apply methods using data analytics techniques such as data mining, data matching, clustering analysis and outlier detection. Use basic scripting languages to develop visualisations and automate effective searches to build a growing analytical suite of capabilities that you can operate efficiently. Have strong communication skills and be able to demonstrate working across business and technical domains. You will have excellent interpersonal skills. Apply your knowledge of security and fraud risks to digital services. Support and deputise for the senior analysts, producing clear, insightful reports and presentations for senior stakeholders. You will be confident working in an environment that may flex its focus in response to emerging issues and have a delivery focus. You will be eager to learn and widen your experience in different areas of identity work. You will use your experience of scripting, for example SPL, Python, SQL, KQL to proactively search and discover anomalies. Be flexible and enthusiastic whilst working with some ambiguity as the team forms, grows and matures. Support senior managers in the reporting of metrics and support the wider aims of the HMRC Security Identity Team. Identify process improvement areas. Essential Criteria Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. Data analysis skills and experience with large data sets, with proficiency scripting complex queries in analysis environments. Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. A sound understanding of Identity, Verification and Authentication principles. Desirable Criteria A degree in Data Analysis, Data Science, Information Security, Cyber Security, or other Cyber qualifications eg SANS, or at least previous experience in a relevant cyber role. Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation. Active use of at least one of the following: Python, SQL, KQL, SPL. Important Additional Information The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Qualifications are not mandatory for this role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: . click apply for full job details
As Media Measurement Lead, you will be Sky's senior technical owner for media measurement standards, responsible for building and embedding a unified measurement framework across ATL, digital, testing, econometrics and campaign reporting. You will define the KPIs, methodology principles, evidential standards and confidence thresholds that determine how media performance is assessed, ensuring different evidence sources are interpreted consistently and used for the right decisions. A core part of the role is designing and delivering robust strategic geo-tests and other incrementality experiments that provide credible evidence on what drives growth. You will lead the technical design of these tests end-to-end, from feasibility, market selection, power and KPI definition through to evaluation, interpretation and recommendation. Reporting into the Head of Media Effectiveness, you will work closely with Econometrics, Digital Marketing, Media Planning, Media Strategy, Test & Learn and Publicis to connect measurement approaches into one practical framework for investment decision-making. This is a highly technical leadership role: the successful candidate will combine advanced statistical thinking, hands-on data capability and strong commercial judgement to protect the integrity of evidence while enabling confident media investment decisions. What you'll do Own Sky's end-to-end media measurement framework, defining KPI standards, methodological principles, evidential standards and the measurement approaches used to evaluate media investment across ATL and digital. Act as Sky's senior technical measurement authority, providing expert guidance on measurement design, KPI selection, campaign evaluation and interpretation of results. Lead the design and delivery of robust incrementality testing programmes, including strategic geo-tests and matched market experiments, ensuring outputs are statistically sound, commercially relevant and decision-ready. Support the evolution of Sky's digital measurement approach, working with Digital Marketing teams to ensure platform, attribution and incrementality signals are used appropriately and consistently to optimise campaigns and evaluate outcomes. Create a unified approach to interpreting evidence, integrating econometrics, testing, digital measurement, platform lift studies and campaign reporting into a coherent measurement framework. Build and develop market-leading measurement capability, leading a team of technical specialists and embedding measurement best practice across Media, Digital, Econometrics and agency partners. Essential Criteria Deep expertise in experimental design, causal measurement and statistical analysis, with experience designing and evaluating large-scale media tests (including feasibility, power analysis, KPI definition and confidence assessment), ideally including geo-testing or matched market experiments. Strong understanding of media measurement across ATL and digital, including the strengths, limitations and appropriate application of econometrics, testing, attribution, platform measurement and campaign reporting. Proven experience developing measurement frameworks, standards or methodologies, with the ability to define consistent approaches to evaluating media effectiveness across multiple channels and evidence sources. Strong technical capability, including managing complex SQL queries across multiple data sources and using Python (or equivalent) to analyse, automate and interpret measurement outputs. Proven ability to translate complex measurement, testing and modelling outputs into clear, commercially actionable recommendations, with confidence influencing senior stakeholders and challenging interpretation where appropriate. Experience leading and developing analysts or technical specialists, building capability in measurement, statistical thinking and evidence-based decision-making. Desirable skills and experience Experience working with econometric modelling / MMM outputs and integrating experimental findings into broader effectiveness frameworks. Experience designing measurement approaches for digital marketing, including attribution, platform measurement, incrementality and campaign optimisation Experience assessing and challenging third-party measurement methodologies, including agency, platform or measurement partner approaches. Experience applying advanced measurement techniques to strategic business questions, such as channel effectiveness, budget allocation, audience strategy or creative effectiveness. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. To find out more about working with us, search on social media.
Aug 26, 2026
Full time
As Media Measurement Lead, you will be Sky's senior technical owner for media measurement standards, responsible for building and embedding a unified measurement framework across ATL, digital, testing, econometrics and campaign reporting. You will define the KPIs, methodology principles, evidential standards and confidence thresholds that determine how media performance is assessed, ensuring different evidence sources are interpreted consistently and used for the right decisions. A core part of the role is designing and delivering robust strategic geo-tests and other incrementality experiments that provide credible evidence on what drives growth. You will lead the technical design of these tests end-to-end, from feasibility, market selection, power and KPI definition through to evaluation, interpretation and recommendation. Reporting into the Head of Media Effectiveness, you will work closely with Econometrics, Digital Marketing, Media Planning, Media Strategy, Test & Learn and Publicis to connect measurement approaches into one practical framework for investment decision-making. This is a highly technical leadership role: the successful candidate will combine advanced statistical thinking, hands-on data capability and strong commercial judgement to protect the integrity of evidence while enabling confident media investment decisions. What you'll do Own Sky's end-to-end media measurement framework, defining KPI standards, methodological principles, evidential standards and the measurement approaches used to evaluate media investment across ATL and digital. Act as Sky's senior technical measurement authority, providing expert guidance on measurement design, KPI selection, campaign evaluation and interpretation of results. Lead the design and delivery of robust incrementality testing programmes, including strategic geo-tests and matched market experiments, ensuring outputs are statistically sound, commercially relevant and decision-ready. Support the evolution of Sky's digital measurement approach, working with Digital Marketing teams to ensure platform, attribution and incrementality signals are used appropriately and consistently to optimise campaigns and evaluate outcomes. Create a unified approach to interpreting evidence, integrating econometrics, testing, digital measurement, platform lift studies and campaign reporting into a coherent measurement framework. Build and develop market-leading measurement capability, leading a team of technical specialists and embedding measurement best practice across Media, Digital, Econometrics and agency partners. Essential Criteria Deep expertise in experimental design, causal measurement and statistical analysis, with experience designing and evaluating large-scale media tests (including feasibility, power analysis, KPI definition and confidence assessment), ideally including geo-testing or matched market experiments. Strong understanding of media measurement across ATL and digital, including the strengths, limitations and appropriate application of econometrics, testing, attribution, platform measurement and campaign reporting. Proven experience developing measurement frameworks, standards or methodologies, with the ability to define consistent approaches to evaluating media effectiveness across multiple channels and evidence sources. Strong technical capability, including managing complex SQL queries across multiple data sources and using Python (or equivalent) to analyse, automate and interpret measurement outputs. Proven ability to translate complex measurement, testing and modelling outputs into clear, commercially actionable recommendations, with confidence influencing senior stakeholders and challenging interpretation where appropriate. Experience leading and developing analysts or technical specialists, building capability in measurement, statistical thinking and evidence-based decision-making. Desirable skills and experience Experience working with econometric modelling / MMM outputs and integrating experimental findings into broader effectiveness frameworks. Experience designing measurement approaches for digital marketing, including attribution, platform measurement, incrementality and campaign optimisation Experience assessing and challenging third-party measurement methodologies, including agency, platform or measurement partner approaches. Experience applying advanced measurement techniques to strategic business questions, such as channel effectiveness, budget allocation, audience strategy or creative effectiveness. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. To find out more about working with us, search on social media.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will: Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of: Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Desirable Criteria Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Agile methodologies and principles. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Architecting for the whole context. Architecture communication. Community collaboration. Marking architectural decisions. Strategy design. Technical design throughout the lifecycle. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will: Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of: Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Desirable Criteria Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Agile methodologies and principles. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Architecting for the whole context. Architecture communication. Community collaboration. Marking architectural decisions. Strategy design. Technical design throughout the lifecycle. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the largest organisations in the UK and runs one of the largest digital operations in government. With over 50 million customers at the heart of everything we do, the scale and impact of our work are vast. We embrace innovation, exploring new technologies and modern ways of working. We are building a team of outstanding and creative professionals within HMRC's Chief Engineering and Platform Office (CEPO) which is within HMRC's Chief Digital and Information Officer Group (CDIO). Our mission is to deliver new digital services using modern technology and agile methodologies, while also transforming existing services and migrating them to cloud-based platforms. This role sits within the Government Gateway (GG) Team, which supports over 130 services across 11 UK Government Departments. Government Gateway is a critical pan-government platform, and this role is central to its continued success. Job description The objective of the Service Desk is to provide a focal point for all customers, dealing with problems, questions and requests to help them get the best out of the service. The Service Desk forms the day-to-day single point of contact, between The Government Gateway, reliant parties across HMRC, other Government Departments including the upcoming introduction of One Login for Government Day to day tasks to include and not limited to: Interaction with IT operational staff and or internal/ external stakeholders. Triaging incidents, managing the related ticket until conclusion, in a timely manner. Maintaining clear communication with the requestor and operational teams throughout the process. A Service Desk Analyst monitors inbound requests for support to multiple digital government services and provides resolutions to varied and difficult technical issues. Person specification Essential Criteria As a Service Desk Analyst, you will act as an interface for other activities such as Service Level Management and the dissemination of information, in order to deliver the high quality support, critical to achieving the business goals of our customers and that of a Critical National Infrastructure service Contribute positively within a small, cohesive team in order to deliver a high-quality service to our customers Able to own an issue until a new owner has been found or the problem has been mitigated and / or resolved Able to investigate problems in systems, processes and services, with an understanding of the level of a problem (e.g. strategic, tactical, operational). Can contribute to the implementation of remedies and preventative measures. Able to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Maintains a high level of customer service. Has the confidence to deal with complex complaints. Desirable criteria SFiA Core Skills: Proven experience of working to Customer Service Support Level 3. Knowledge and experience of Incident Management Level 3. Ability to analyse and undertake investigative work. Basic understanding of Microsoft packages. Previous experience of Splunk/ CIP reporting systems. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford. You will be given more information about what this means at the job offer stage. Other Information Candidates would need to either hold National Security Vetting at Security Check (SC) clearance level for this vacancy or be willing to consider applying for it. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Delivering at Pace Changing and Improving Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your Job History up to your last 3 roles (250 words per role), giving a brief summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be asked Behaviour-based questions to explore in detail what you are capable of. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the largest organisations in the UK and runs one of the largest digital operations in government. With over 50 million customers at the heart of everything we do, the scale and impact of our work are vast. We embrace innovation, exploring new technologies and modern ways of working. We are building a team of outstanding and creative professionals within HMRC's Chief Engineering and Platform Office (CEPO) which is within HMRC's Chief Digital and Information Officer Group (CDIO). Our mission is to deliver new digital services using modern technology and agile methodologies, while also transforming existing services and migrating them to cloud-based platforms. This role sits within the Government Gateway (GG) Team, which supports over 130 services across 11 UK Government Departments. Government Gateway is a critical pan-government platform, and this role is central to its continued success. Job description The objective of the Service Desk is to provide a focal point for all customers, dealing with problems, questions and requests to help them get the best out of the service. The Service Desk forms the day-to-day single point of contact, between The Government Gateway, reliant parties across HMRC, other Government Departments including the upcoming introduction of One Login for Government Day to day tasks to include and not limited to: Interaction with IT operational staff and or internal/ external stakeholders. Triaging incidents, managing the related ticket until conclusion, in a timely manner. Maintaining clear communication with the requestor and operational teams throughout the process. A Service Desk Analyst monitors inbound requests for support to multiple digital government services and provides resolutions to varied and difficult technical issues. Person specification Essential Criteria As a Service Desk Analyst, you will act as an interface for other activities such as Service Level Management and the dissemination of information, in order to deliver the high quality support, critical to achieving the business goals of our customers and that of a Critical National Infrastructure service Contribute positively within a small, cohesive team in order to deliver a high-quality service to our customers Able to own an issue until a new owner has been found or the problem has been mitigated and / or resolved Able to investigate problems in systems, processes and services, with an understanding of the level of a problem (e.g. strategic, tactical, operational). Can contribute to the implementation of remedies and preventative measures. Able to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Maintains a high level of customer service. Has the confidence to deal with complex complaints. Desirable criteria SFiA Core Skills: Proven experience of working to Customer Service Support Level 3. Knowledge and experience of Incident Management Level 3. Ability to analyse and undertake investigative work. Basic understanding of Microsoft packages. Previous experience of Splunk/ CIP reporting systems. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford. You will be given more information about what this means at the job offer stage. Other Information Candidates would need to either hold National Security Vetting at Security Check (SC) clearance level for this vacancy or be willing to consider applying for it. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Delivering at Pace Changing and Improving Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your Job History up to your last 3 roles (250 words per role), giving a brief summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be asked Behaviour-based questions to explore in detail what you are capable of. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. At HMRC, we are already one of the most digital organisations in the UK. We have one of the largest data sources, and we're creating a world-class IT function. HMRC is building a modern, digital tax administration. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating at this level isn't for everyone, but those ready for the challenge will find unique opportunities to work with advanced technologies and create lasting impact. Chief Digital and Information Office (CDIO) set the technology direction for HMRC and deliver the high-level design for all IT solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics to the administration of Customs and Excise duties. This is an exciting role as a key member of the delivery team, collaborating with partners throughout the full delivery lifecycle to ensure delivery and support of highest-quality software products. Our developers work closely with business analysts, testers and product owners within a truly collaborative environment. Job description As a Senior Java Developer within the Java Development Guild in CDIO Borders & Trade, you will be responsible for leading the design and development of clean, secure code following a test-driven approach, as well as maintenance and continuous improvement of Java-based services and applications across both legacy and modern platforms. This role spans the full service lifecycle, from greenfield development and service transition to support and enhancement of live services, security updates and defect resolution. It also provides senior-level technical leadership across projects and live support work, acting as a system subject matter expert and as an Intelligent Client on internal and supplier-led deliveries. In addition to hands-on development responsibilities, the Senior Java Developer plays a key role in setting technical direction, upholding engineering standards, mentoring and line managing junior developers, and ensuring services are secure, robust, supportable and aligned to business needs. Person specification The Senior Java Developer role requires a strong combination of advanced technical expertise, leadership capability, service support knowledge and stakeholder management skills. This role will suit an experienced Java Developer who is proactive and self-driven, able to anticipate risks and opportunities, take ownership of outcomes, and drive progress while maintaining high standards for quality, security and operational performance. Proactive and self-driven: spots issues early, initiates improvements, and follows through without needing close supervision. Strategic thinker with strong technical judgement: able to balance delivery speed, risk, cost and long-term maintainability. Coaching mindset: mentors more junior engineers and promotes knowledge sharing. Quality and security focused: advocates for clean code, test-driven development, secure-by-design principles and strong assurance practices. Collaborative communicator: works effectively with product, architecture, operations and delivery partners, translating between technical and non-technical audiences. Resilient under pressure: acts as a calm escalation point during incidents and high-risk decisions, staying focused on outcomes and learning. Key responsibilities The key responsibilities of the Senior Java Developer role across design, development, maintenance and support of complex full stack Java applications and services include: Designing secure, scalable, resilient and supportable solutions with strong engineering controls and practices. Writing, reviewing, and assuring clean, reusable, testable and secure code, using TDD and quality-focused development practices. Supporting systems integration, interface design and testing across multiple systems and environments. Supporting live services through a combination of normal, and out of hours support. Working on incident resolution, bug fixing, security updates, service improvements, diagnosing integration issues across a complex landscape. Leading or contributing to code reviews, design reviews, technical assurance and development governance and ensuring development and support activity is documented and delivered in line with agreed governance, standards, controls and policies. Acting as a technical Subject Matter Expert and collaborating with architects, business analysts, testers, delivery managers, product owners and other disciplines throughout the delivery lifecycle. Providing Intelligent Client capability on supplier-led and mixed-delivery projects, ensuring alignment with HMRC standards, quality and security requirements. This includes managing knowledge transfer from suppliers and contractors into internal teams. Continuous improvement of engineering practices, tools, processes, standards and service robustness. Guild Leadership including Recruitment (workforce planning and training needs) and Staff development (Mentoring, coaching and line managing junior developers, supporting wider capability growth.) Additionally, the post holder will work normal office hours though may be required to occasionally work outside of normal working hours (for example to support software releases). The post holder will be required to form part of a 24/7 on-call Rota involving out of hours remote support. Essential Criteria Significant experience designing, developing, supporting and maintaining complex Java-based services and applications across both legacy and modern technology stacks in complex environments. Strong experience building APIs, microservices and integrated services using Java, REST, Spring Boot/Cloud, Redis, Hibernate, with experience of Kubernetes and Docker, messaging technologies such as JMS, Kafka or RabbitMQ, and cloud-native platforms including AWS, S3, EKS. Experience using modern CI/CD tooling (e.g. Java IDEs, Maven, Git, GitLab CI, Artifactory, Jenkins) and databases (incl. MySQL and Oracle,) with the ability to write and support SQL, PL/SQL, triggers and stored procedures. Strong experience leading full stack development in a team environment including; technical leadership through software engineering best practices (e.g. containerisation, microservice design patterns, Agile, TDD, CI/CD, code quality, maintainability and secure development), setting direction, conducting reviews and assuring quality. Experience supporting and improving live services, including fault diagnosis, bug fixing, operational support. Strong understanding of system integration, interface design, and integration testing. Strong analytical and problem-solving skills, with a logical and organised approach to delivery, and the ability to communicate complex technical concepts clearly to technical and non-technical audiences. Experience mentoring, coaching or line managing others, including supporting the development of junior staff. Ability to work effectively across multidisciplinary teams and supplier environments while maintaining internal standards and controls. Desirable Criteria Awareness of cloud service models, cloud-native architecture and infrastructure-as-code practices. Working knowledge of Linux or other Unix-like operating systems. Understanding of Behaviour Driven Development, user-centred design and service delivery principles. Experience with JavaScript or TypeScript UI development, including React and Single Sign-On integrations. Experience working on large-scale government, public sector or regulated services where security, resilience and auditability are important. Awareness of how generative AI tools can support software engineering practices, including development, testing, documentation or code quality activities. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. At HMRC, we are already one of the most digital organisations in the UK. We have one of the largest data sources, and we're creating a world-class IT function. HMRC is building a modern, digital tax administration. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating at this level isn't for everyone, but those ready for the challenge will find unique opportunities to work with advanced technologies and create lasting impact. Chief Digital and Information Office (CDIO) set the technology direction for HMRC and deliver the high-level design for all IT solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics to the administration of Customs and Excise duties. This is an exciting role as a key member of the delivery team, collaborating with partners throughout the full delivery lifecycle to ensure delivery and support of highest-quality software products. Our developers work closely with business analysts, testers and product owners within a truly collaborative environment. Job description As a Senior Java Developer within the Java Development Guild in CDIO Borders & Trade, you will be responsible for leading the design and development of clean, secure code following a test-driven approach, as well as maintenance and continuous improvement of Java-based services and applications across both legacy and modern platforms. This role spans the full service lifecycle, from greenfield development and service transition to support and enhancement of live services, security updates and defect resolution. It also provides senior-level technical leadership across projects and live support work, acting as a system subject matter expert and as an Intelligent Client on internal and supplier-led deliveries. In addition to hands-on development responsibilities, the Senior Java Developer plays a key role in setting technical direction, upholding engineering standards, mentoring and line managing junior developers, and ensuring services are secure, robust, supportable and aligned to business needs. Person specification The Senior Java Developer role requires a strong combination of advanced technical expertise, leadership capability, service support knowledge and stakeholder management skills. This role will suit an experienced Java Developer who is proactive and self-driven, able to anticipate risks and opportunities, take ownership of outcomes, and drive progress while maintaining high standards for quality, security and operational performance. Proactive and self-driven: spots issues early, initiates improvements, and follows through without needing close supervision. Strategic thinker with strong technical judgement: able to balance delivery speed, risk, cost and long-term maintainability. Coaching mindset: mentors more junior engineers and promotes knowledge sharing. Quality and security focused: advocates for clean code, test-driven development, secure-by-design principles and strong assurance practices. Collaborative communicator: works effectively with product, architecture, operations and delivery partners, translating between technical and non-technical audiences. Resilient under pressure: acts as a calm escalation point during incidents and high-risk decisions, staying focused on outcomes and learning. Key responsibilities The key responsibilities of the Senior Java Developer role across design, development, maintenance and support of complex full stack Java applications and services include: Designing secure, scalable, resilient and supportable solutions with strong engineering controls and practices. Writing, reviewing, and assuring clean, reusable, testable and secure code, using TDD and quality-focused development practices. Supporting systems integration, interface design and testing across multiple systems and environments. Supporting live services through a combination of normal, and out of hours support. Working on incident resolution, bug fixing, security updates, service improvements, diagnosing integration issues across a complex landscape. Leading or contributing to code reviews, design reviews, technical assurance and development governance and ensuring development and support activity is documented and delivered in line with agreed governance, standards, controls and policies. Acting as a technical Subject Matter Expert and collaborating with architects, business analysts, testers, delivery managers, product owners and other disciplines throughout the delivery lifecycle. Providing Intelligent Client capability on supplier-led and mixed-delivery projects, ensuring alignment with HMRC standards, quality and security requirements. This includes managing knowledge transfer from suppliers and contractors into internal teams. Continuous improvement of engineering practices, tools, processes, standards and service robustness. Guild Leadership including Recruitment (workforce planning and training needs) and Staff development (Mentoring, coaching and line managing junior developers, supporting wider capability growth.) Additionally, the post holder will work normal office hours though may be required to occasionally work outside of normal working hours (for example to support software releases). The post holder will be required to form part of a 24/7 on-call Rota involving out of hours remote support. Essential Criteria Significant experience designing, developing, supporting and maintaining complex Java-based services and applications across both legacy and modern technology stacks in complex environments. Strong experience building APIs, microservices and integrated services using Java, REST, Spring Boot/Cloud, Redis, Hibernate, with experience of Kubernetes and Docker, messaging technologies such as JMS, Kafka or RabbitMQ, and cloud-native platforms including AWS, S3, EKS. Experience using modern CI/CD tooling (e.g. Java IDEs, Maven, Git, GitLab CI, Artifactory, Jenkins) and databases (incl. MySQL and Oracle,) with the ability to write and support SQL, PL/SQL, triggers and stored procedures. Strong experience leading full stack development in a team environment including; technical leadership through software engineering best practices (e.g. containerisation, microservice design patterns, Agile, TDD, CI/CD, code quality, maintainability and secure development), setting direction, conducting reviews and assuring quality. Experience supporting and improving live services, including fault diagnosis, bug fixing, operational support. Strong understanding of system integration, interface design, and integration testing. Strong analytical and problem-solving skills, with a logical and organised approach to delivery, and the ability to communicate complex technical concepts clearly to technical and non-technical audiences. Experience mentoring, coaching or line managing others, including supporting the development of junior staff. Ability to work effectively across multidisciplinary teams and supplier environments while maintaining internal standards and controls. Desirable Criteria Awareness of cloud service models, cloud-native architecture and infrastructure-as-code practices. Working knowledge of Linux or other Unix-like operating systems. Understanding of Behaviour Driven Development, user-centred design and service delivery principles. Experience with JavaScript or TypeScript UI development, including React and Single Sign-On integrations. Experience working on large-scale government, public sector or regulated services where security, resilience and auditability are important. Awareness of how generative AI tools can support software engineering practices, including development, testing, documentation or code quality activities. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures . click apply for full job details
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRC is faced with increasingly complex frauds committed by well-resourced and, often, digitally informed and aware criminal groups. This post sits within the CODE Digital Operations command that includes the Communications Data Unit (CDU) and the National Digital Investigation Unit (NDIU). This command recognises the importance and synergy between these two technical areas. This is an opportunity to join CODE Digital Operations during a crucial period of expansion, development of capability and impact. The National Digital Investigation Unit (NDIU) specialise in digital problem solving, drawing upon operational experience and pragmatic application of datasets, such as but not limited to Communications Data, Open Source Intelligence, vehicle telematics, ANPR data and digital forensics (handset downloads). Job description The NDIU is a team of Digital Investigators, which provide ongoing and dynamic operational advice and support to Risk Intelligence Service (RIS) and FIS case teams and wider internal 'customers' such as, the Priority Criminals Unit, Internal Investigations, Protected Persons Unit and the Operational Security network to name a few. Developing effective digital strategies is fundamental to NDIU assisting investigation teams to achieve meaningful operational outcomes. The NDIU is a national team, the role involves regular travel with overnight stays to attend training courses or work alongside colleagues, particularly within the first two years on the team. This is a fantastic opportunity to be part of a command that enhances HMRC's response to sophisticated organised crime and serious fraud. Our work is varied, rewarding and impactful, investigating the most harmful tax frauds and criminal groups. Using innovative digital approaches and techniques, you will be making decisions that will help tackle fraudsters who present the highest threat to the UK Exchequer. You will be working with like-minded people, who constantly look for opportunities to add value and share knowledge to drive investigations forward. Person specification As a Digital Investigator you will: Become proficient in the application of Digital Investigation techniques, exploiting social media, closed sources and emerging communication systems, using several bespoke third-party solutions. Consider and create bespoke digital strategies to assist and support high priority, complex and sensitive HMRC investigations. Provide advice to support proactive and reactive operations, including live deployments, to identify data acquisition and exploitation opportunities. Advice ranges from sustained dedicated support over many months to short term assistance. Provide guidance to Senior Investigation Officers/Investigators on the use of technology in investigations, using experience and knowledge to develop and progress digital strategies, in difficult or complex investigations. Gather intelligence and evidence on individuals, corporates, and organised crime groups to progress and enhance criminal investigations into attacks on our tax systems. Utilise digital investigation skills and bespoke tools to interrogate, evaluate and interpret relevant digital data sets. Identify, collate and exploit data from external and internal data sources to develop the most holistic picture of an individual. Conduct research, including internet and social networking analysis, to an evidential standard. Flexibility to travel within the role. There will be a bespoke training package depending on the previous experience of the successful candidate, which will require travel. Be part of 1 week in 4 on-call cadre. This is in line with Flexibility Payment 2. Essential Criteria A sound knowledge of Communications Data. An understanding of Digital Investigation opportunities and capabilities. An interest in current and emerging communications technologies. This role requires experience of conducting criminal investigations and a thorough working knowledge of Criminal Justice procedures. Including the following legislation and corresponding Codes of Practice: Investigatory Powers Act 2016 (IPA) Regulation of Investigatory Powers Act 2000 (RIPA) Police Act 1997 (PA) Proceeds of Crime Act 2002 (POCA) Criminal Procedures and Investigations Act 1996 (CPIA) Police and Criminal Evidence Act 1984 (PACE) Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Qualifications Please advise on your CV that you are an accredited criminal justice professional or intelligence analyst, that you can commit to any required training, and that you hold at least one of the following: - HMRC BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation) - HMRC Accredited Counter Fraud Qualification Level 4 Diploma - University of Portsmouth Counter Fraud Professional Accreditation Board (CFPAB) Accredited Counter Fraud Specialist. - University of Northumbria CFPAB Accredited Counter Fraud Specialist. - University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist. - University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist. - Accredited Counter Fraud Intelligence Specialist (ACFIS) from the Counter Fraud Professional Accreditation Board (CFPAB) in conjunction with the University of Portsmouth. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your PIP2 accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations within the last two years. Successful candidates with PIP2 status, will still be required to attend and pass HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Communicating and Influencing We only ask for evidence of these behaviours on your application form: Making Effective Decisions Leadership Technical skills We'll assess you against these technical skills during the selection process: You will be asked to prepare and deliver a 10-15 minute presentation on a recent example/case study of a digitally focussed investigation you carried out. This should highlight some of the challenges and techniques you used to reach the objectives. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRC is faced with increasingly complex frauds committed by well-resourced and, often, digitally informed and aware criminal groups. This post sits within the CODE Digital Operations command that includes the Communications Data Unit (CDU) and the National Digital Investigation Unit (NDIU). This command recognises the importance and synergy between these two technical areas. This is an opportunity to join CODE Digital Operations during a crucial period of expansion, development of capability and impact. The National Digital Investigation Unit (NDIU) specialise in digital problem solving, drawing upon operational experience and pragmatic application of datasets, such as but not limited to Communications Data, Open Source Intelligence, vehicle telematics, ANPR data and digital forensics (handset downloads). Job description The NDIU is a team of Digital Investigators, which provide ongoing and dynamic operational advice and support to Risk Intelligence Service (RIS) and FIS case teams and wider internal 'customers' such as, the Priority Criminals Unit, Internal Investigations, Protected Persons Unit and the Operational Security network to name a few. Developing effective digital strategies is fundamental to NDIU assisting investigation teams to achieve meaningful operational outcomes. The NDIU is a national team, the role involves regular travel with overnight stays to attend training courses or work alongside colleagues, particularly within the first two years on the team. This is a fantastic opportunity to be part of a command that enhances HMRC's response to sophisticated organised crime and serious fraud. Our work is varied, rewarding and impactful, investigating the most harmful tax frauds and criminal groups. Using innovative digital approaches and techniques, you will be making decisions that will help tackle fraudsters who present the highest threat to the UK Exchequer. You will be working with like-minded people, who constantly look for opportunities to add value and share knowledge to drive investigations forward. Person specification As a Digital Investigator you will: Become proficient in the application of Digital Investigation techniques, exploiting social media, closed sources and emerging communication systems, using several bespoke third-party solutions. Consider and create bespoke digital strategies to assist and support high priority, complex and sensitive HMRC investigations. Provide advice to support proactive and reactive operations, including live deployments, to identify data acquisition and exploitation opportunities. Advice ranges from sustained dedicated support over many months to short term assistance. Provide guidance to Senior Investigation Officers/Investigators on the use of technology in investigations, using experience and knowledge to develop and progress digital strategies, in difficult or complex investigations. Gather intelligence and evidence on individuals, corporates, and organised crime groups to progress and enhance criminal investigations into attacks on our tax systems. Utilise digital investigation skills and bespoke tools to interrogate, evaluate and interpret relevant digital data sets. Identify, collate and exploit data from external and internal data sources to develop the most holistic picture of an individual. Conduct research, including internet and social networking analysis, to an evidential standard. Flexibility to travel within the role. There will be a bespoke training package depending on the previous experience of the successful candidate, which will require travel. Be part of 1 week in 4 on-call cadre. This is in line with Flexibility Payment 2. Essential Criteria A sound knowledge of Communications Data. An understanding of Digital Investigation opportunities and capabilities. An interest in current and emerging communications technologies. This role requires experience of conducting criminal investigations and a thorough working knowledge of Criminal Justice procedures. Including the following legislation and corresponding Codes of Practice: Investigatory Powers Act 2016 (IPA) Regulation of Investigatory Powers Act 2000 (RIPA) Police Act 1997 (PA) Proceeds of Crime Act 2002 (POCA) Criminal Procedures and Investigations Act 1996 (CPIA) Police and Criminal Evidence Act 1984 (PACE) Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Qualifications Please advise on your CV that you are an accredited criminal justice professional or intelligence analyst, that you can commit to any required training, and that you hold at least one of the following: - HMRC BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation) - HMRC Accredited Counter Fraud Qualification Level 4 Diploma - University of Portsmouth Counter Fraud Professional Accreditation Board (CFPAB) Accredited Counter Fraud Specialist. - University of Northumbria CFPAB Accredited Counter Fraud Specialist. - University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist. - University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist. - Accredited Counter Fraud Intelligence Specialist (ACFIS) from the Counter Fraud Professional Accreditation Board (CFPAB) in conjunction with the University of Portsmouth. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your PIP2 accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations within the last two years. Successful candidates with PIP2 status, will still be required to attend and pass HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Communicating and Influencing We only ask for evidence of these behaviours on your application form: Making Effective Decisions Leadership Technical skills We'll assess you against these technical skills during the selection process: You will be asked to prepare and deliver a 10-15 minute presentation on a recent example/case study of a digitally focussed investigation you carried out. This should highlight some of the challenges and techniques you used to reach the objectives. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Business Developed Applications (BDApp) team is part of the Chief Digital Product Office (CDIO). We use modern technology and processes to provide software products, predominantly for the Customer Service Group (CSG), with opportunities to support services across HMRC and internationally. We develop new software and maintain around 140 existing and legacy products across HMRC. We also review our software to make sure it meets legislation, HMRC regulations and governance standards, while helping to reduce technical debt and complexity in the CSG BDApp environment. The IT Service Analyst will support the governance of our BDApp portfolio and help ensure our products meet HMRC governance requirements, GOV.UK responsibilities and internal incident management service level commitments. You will need a good understanding of Microsoft 365 and its capabilities, together with a willingness to learn and help improve the team's approach to governance. Job description As an IT Service Analyst, you will be part of a small multi-location team responsible for supporting the Business Developed Applications Service in CDIO. The team manages incident management activity and governance across the BDApp portfolio. You will work in a busy and changing environment, so you will need to be customer focused and committed to quality and continual service improvement. You will have the opportunity to develop new skills while supporting users, developers and internal CDIO colleagues to make sure our products support HMRC objectives. You will work with colleagues in the CDIO CSG BDApp team and the HMRC BDApp Central Governance team to maintain accurate documentation, meet appropriate standards and provide useful management information. You will also manage service incidents using HMRC's incident management process and help the team meet relevant Service Level Agreements (SLAs). Person specification We are looking for someone who has: Strong problem-solving skills, with the ability to diagnose issues, assess options, resolve problems and escalate when needed. You will be able to: Use incident management processes to support the timely resolution of service issues Carry out root cause analysis and help prevent repeat problems Create and maintain checklists, guidance and knowledge materials Use Microsoft 365 tools, such as SharePoint, Teams, Lists, Excel, Forms, Planner, Power Automate or Power BI, to manage information, support reporting and improve team processes Work independently, share information and support colleagues with service requests Identify opportunities to improve processes, documentation and ways of working Engage with users, developers and stakeholders to understand needs and support effective service outcomes Produce clear management information and reports within agreed timescales Support governance and compliance activity by helping ensure products, processes and documentation meet organisational standards Show an awareness of technical concepts, support models and terminology used within an IT service environment. Essential Criteria: Experience of working within an IT or customer service environment, with an understanding of service management principles such as service requests, Service Level Agreements (SLAs), escalation routes and support processes. Experience of working within established governance frameworks, adhering to organisational policies, procedures, and best practice, whilst maintaining accurate and up-to-date documentation. Proven ability to build and maintain effective working relationships with customers, users and stakeholders, providing high-quality support and collaborating with colleagues to achieve shared objectives. Experience of gathering, analysing, and presenting information, producing accurate and timely reports to support operational performance and informed decision-making. Experience of identifying opportunities to improve processes, systems, or ways of working, contributing to service enhancements and continuous improvement initiatives. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Changing and Improving Working Together Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV, to include your job history and experience, covering up to your last 5 jobs/roles. Please do not exceed 100-words per role in the job history section of the CV. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert. You must make sure that you include examples to demonstrate how you meet the criteria being asked for when you write your Personal Statement. If you do not include examples then we will be unable to assess your experience accurately. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions, to explore what you are capable of, and you will also be asked strength-based questions to explore your motivations relevant to the job role. This is an example of a strengths-based question : "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Business Developed Applications (BDApp) team is part of the Chief Digital Product Office (CDIO). We use modern technology and processes to provide software products, predominantly for the Customer Service Group (CSG), with opportunities to support services across HMRC and internationally. We develop new software and maintain around 140 existing and legacy products across HMRC. We also review our software to make sure it meets legislation, HMRC regulations and governance standards, while helping to reduce technical debt and complexity in the CSG BDApp environment. The IT Service Analyst will support the governance of our BDApp portfolio and help ensure our products meet HMRC governance requirements, GOV.UK responsibilities and internal incident management service level commitments. You will need a good understanding of Microsoft 365 and its capabilities, together with a willingness to learn and help improve the team's approach to governance. Job description As an IT Service Analyst, you will be part of a small multi-location team responsible for supporting the Business Developed Applications Service in CDIO. The team manages incident management activity and governance across the BDApp portfolio. You will work in a busy and changing environment, so you will need to be customer focused and committed to quality and continual service improvement. You will have the opportunity to develop new skills while supporting users, developers and internal CDIO colleagues to make sure our products support HMRC objectives. You will work with colleagues in the CDIO CSG BDApp team and the HMRC BDApp Central Governance team to maintain accurate documentation, meet appropriate standards and provide useful management information. You will also manage service incidents using HMRC's incident management process and help the team meet relevant Service Level Agreements (SLAs). Person specification We are looking for someone who has: Strong problem-solving skills, with the ability to diagnose issues, assess options, resolve problems and escalate when needed. You will be able to: Use incident management processes to support the timely resolution of service issues Carry out root cause analysis and help prevent repeat problems Create and maintain checklists, guidance and knowledge materials Use Microsoft 365 tools, such as SharePoint, Teams, Lists, Excel, Forms, Planner, Power Automate or Power BI, to manage information, support reporting and improve team processes Work independently, share information and support colleagues with service requests Identify opportunities to improve processes, documentation and ways of working Engage with users, developers and stakeholders to understand needs and support effective service outcomes Produce clear management information and reports within agreed timescales Support governance and compliance activity by helping ensure products, processes and documentation meet organisational standards Show an awareness of technical concepts, support models and terminology used within an IT service environment. Essential Criteria: Experience of working within an IT or customer service environment, with an understanding of service management principles such as service requests, Service Level Agreements (SLAs), escalation routes and support processes. Experience of working within established governance frameworks, adhering to organisational policies, procedures, and best practice, whilst maintaining accurate and up-to-date documentation. Proven ability to build and maintain effective working relationships with customers, users and stakeholders, providing high-quality support and collaborating with colleagues to achieve shared objectives. Experience of gathering, analysing, and presenting information, producing accurate and timely reports to support operational performance and informed decision-making. Experience of identifying opportunities to improve processes, systems, or ways of working, contributing to service enhancements and continuous improvement initiatives. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Changing and Improving Working Together Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV, to include your job history and experience, covering up to your last 5 jobs/roles. Please do not exceed 100-words per role in the job history section of the CV. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert. You must make sure that you include examples to demonstrate how you meet the criteria being asked for when you write your Personal Statement. If you do not include examples then we will be unable to assess your experience accurately. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions, to explore what you are capable of, and you will also be asked strength-based questions to explore your motivations relevant to the job role. This is an example of a strengths-based question : "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview . click apply for full job details
Lecturer in Esports Location: Dearne Valley Campus, Rotherham Salary : £29,455 (Unqualified) or £33,487 (Qualified) per annum + benefits Vacancy Type: Permanent, Full time (37hrs per week, all year round) Closing Date : 07th of September 2026 Are you ready to turn your passion for gaming into a rewarding academic career? We are seeking an innovative and industry-connected Esports Lecturer to inspire our students and shape the future of competitive gaming education. You will lead dynamic lectures, develop cutting-edge curriculum, and mentor the next generation of esports professionals. From tournament operations to AI in gaming, you will bridge the gap between academic theory and real-world industry practice. Key Responsibilities Dynamic Teaching: Deliver engaging sessions on broadcasting, team operations, event management, and game strategy. Curriculum Innovation: Design forward-thinking modules featuring virtual production, analytics, and player wellbeing. Student Mentoring: Guide student teams, support career development, and manage Student Champs. Industry Connection: Build partnerships with teams and publishers to secure guest speakers and placements. Event Leadership: Oversee live tournament planning, technical broadcast setups, and audience engagement. Career Paths You Will Cultivate You will prepare students for high-impact industry roles, including: Esports Event Managers & Tournament Organisers Shoutcasters, Commentators & Content Creators Team Coaches, Analysts & Production Specialists Social Media & Community Managers You will play a vital role in designing vibrant, creative resources that captivate and inspire. By seamlessly blending practical, theoretical, and digital teaching methods, you will equip learners with the vital skills, knowledge, and behaviours needed to thrive in the future. You will also champion student success by actively tracking and guiding their progress toward outstanding personal achievements. As a highly motivated and supportive team player, your exceptional interpersonal skills will shine. You will collaborate seamlessly with colleagues and leadership to turn strategic visions into impactful classroom realities. You will hold a vocational qualification at Level 3 or above, as well as a relevant teaching qualification and assessors award, or be willing to work towards. You will hold a Level 2 (or equivalent) qualification in English and Maths or be willing to work towards. We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply Department Info You will work as part of the curriculum team of Sport & Public Services at Dearne Valley College, and take direction from the Curriculum Team Leader. You will be line managed by the Curriculum Manager. Our excellent benefits and rewards package: Access to teachers pensions scheme Up to 50 days annual leave per year (35) including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Full, part time and flexible working hours available in many roles Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the levelling up premium payments initiative Recruitment Referral Scheme for all employees, worth £200 per referral made What is the RNN Group? RNN Group s main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too. To Apply If you feel you are a suitable candidate and would like to work for RNN Group, please click apply to be redirected to our website to complete your application.
Aug 26, 2026
Full time
Lecturer in Esports Location: Dearne Valley Campus, Rotherham Salary : £29,455 (Unqualified) or £33,487 (Qualified) per annum + benefits Vacancy Type: Permanent, Full time (37hrs per week, all year round) Closing Date : 07th of September 2026 Are you ready to turn your passion for gaming into a rewarding academic career? We are seeking an innovative and industry-connected Esports Lecturer to inspire our students and shape the future of competitive gaming education. You will lead dynamic lectures, develop cutting-edge curriculum, and mentor the next generation of esports professionals. From tournament operations to AI in gaming, you will bridge the gap between academic theory and real-world industry practice. Key Responsibilities Dynamic Teaching: Deliver engaging sessions on broadcasting, team operations, event management, and game strategy. Curriculum Innovation: Design forward-thinking modules featuring virtual production, analytics, and player wellbeing. Student Mentoring: Guide student teams, support career development, and manage Student Champs. Industry Connection: Build partnerships with teams and publishers to secure guest speakers and placements. Event Leadership: Oversee live tournament planning, technical broadcast setups, and audience engagement. Career Paths You Will Cultivate You will prepare students for high-impact industry roles, including: Esports Event Managers & Tournament Organisers Shoutcasters, Commentators & Content Creators Team Coaches, Analysts & Production Specialists Social Media & Community Managers You will play a vital role in designing vibrant, creative resources that captivate and inspire. By seamlessly blending practical, theoretical, and digital teaching methods, you will equip learners with the vital skills, knowledge, and behaviours needed to thrive in the future. You will also champion student success by actively tracking and guiding their progress toward outstanding personal achievements. As a highly motivated and supportive team player, your exceptional interpersonal skills will shine. You will collaborate seamlessly with colleagues and leadership to turn strategic visions into impactful classroom realities. You will hold a vocational qualification at Level 3 or above, as well as a relevant teaching qualification and assessors award, or be willing to work towards. You will hold a Level 2 (or equivalent) qualification in English and Maths or be willing to work towards. We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply Department Info You will work as part of the curriculum team of Sport & Public Services at Dearne Valley College, and take direction from the Curriculum Team Leader. You will be line managed by the Curriculum Manager. Our excellent benefits and rewards package: Access to teachers pensions scheme Up to 50 days annual leave per year (35) including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Full, part time and flexible working hours available in many roles Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the levelling up premium payments initiative Recruitment Referral Scheme for all employees, worth £200 per referral made What is the RNN Group? RNN Group s main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too. To Apply If you feel you are a suitable candidate and would like to work for RNN Group, please click apply to be redirected to our website to complete your application.
ABOUT THE ROLE: A well-established international specialty insurance organisation is expanding its finance systems capability following continued growth and investment in reporting, data and automation. As a consequence they are looking to engage a consultant on an OUTSIDE-IR35 basis for an intial 6-month term. This creates an excellent opportunity to join a complex, data-led environment where finance technology is central to business planning, performance reporting and commercial decision-making. They are seeking a Financial Systems Analyst with advanced IBM Planning Analytics (TM1) expertise. You will combine hands-on TM1 development and support with process improvement, stakeholder engagement and the delivery of finance-systems change. This is not solely a business-as-usual support role: you will also lead defined projects and workstreams from initial requirements through implementation and user adoption. A key focus of the role will be supporting the integration of legacy TM1 & Planning Analytics finance systems, data, reporting, and processes into the target systems landscape. The role will work with stakeholders across the business to ensure reporting continuity, data integrity, and successful adoption of new processes and technology. KEY RESPONSIBILITIES: Maintain, develop, and enhance finance systems, reporting solutions, financial models, interfaces, integrations, and related business processes. Work with IBM Planning Analytics / TM1 and other finance technologies to support business planning, reporting, analysis, and decision-making. Partner with Finance, Underwriting, Technology, and business stakeholders to deliver system enhancements and process improvements. Assist with financial data mapping, validation, reconciliation, migration, and reporting continuity as part of integration and transformation activity. Develop and improve reports, models, interfaces, integrations, and finance system solutions in line with business requirements. Carry out regular BAU finance systems activity, including model roll-forwards, data reconciliations, validation checks, snapshots, and periodic administration tasks. Provide first and second-line support to finance systems users, investigating issues and ensuring they are resolved in a timely and controlled manner. Deliver user guidance, training, and support to encourage effective and consistent use of finance systems across the business. Support ongoing administration and continuous improvement across the wider finance systems environment, including planning, reporting, interfaces, integrations, and related applications. Lead specific projects and workstreams, covering requirements gathering, solution design, testing, delivery, implementation, and user adoption. Identify and deliver improvements across finance processes, reporting, automation, data quality, controls, system integrations, and user experience. Act as a key point of contact for finance systems issues, ensuring incidents and requests are managed in line with agreed service expectations. Help maintain strong financial controls, system governance, documentation, and data integrity in line with internal policy, audit, and data governance requirements. Support wider business transformation and technology-led change programmes, representing the finance systems and reporting function where required. Produce and maintain relevant system documentation, process notes, procedures, and training materials. Support senior stakeholders with ad hoc analysis, reporting, system insight, and strategic finance systems initiatives REQUIRED SKILLS & EXPERIENCE: Experience supporting, developing, and maintaining finance systems, reporting solutions, and associated business processes. Experience working on finance systems implementations, integrations, upgrades, or transformation initiatives. Advanced knowledge of IBM Planning Analytics (TM1), including model maintenance, process development, administration, and user support. Strong SQL skills, including querying, data analysis, reconciliation, and troubleshooting. Advanced Microsoft Office skills, particularly Excel. Strong understanding of financial controls and financial and management accounting principles. Experience working with data integrations, interfaces, and data validation processes. Ability to gather, document, and translate business requirements into practical system solutions. Experience working collaboratively with Finance, Technology, and business stakeholders to deliver system and process improvements. Qualified Accountant or Qualified by Experience
Aug 26, 2026
Full time
ABOUT THE ROLE: A well-established international specialty insurance organisation is expanding its finance systems capability following continued growth and investment in reporting, data and automation. As a consequence they are looking to engage a consultant on an OUTSIDE-IR35 basis for an intial 6-month term. This creates an excellent opportunity to join a complex, data-led environment where finance technology is central to business planning, performance reporting and commercial decision-making. They are seeking a Financial Systems Analyst with advanced IBM Planning Analytics (TM1) expertise. You will combine hands-on TM1 development and support with process improvement, stakeholder engagement and the delivery of finance-systems change. This is not solely a business-as-usual support role: you will also lead defined projects and workstreams from initial requirements through implementation and user adoption. A key focus of the role will be supporting the integration of legacy TM1 & Planning Analytics finance systems, data, reporting, and processes into the target systems landscape. The role will work with stakeholders across the business to ensure reporting continuity, data integrity, and successful adoption of new processes and technology. KEY RESPONSIBILITIES: Maintain, develop, and enhance finance systems, reporting solutions, financial models, interfaces, integrations, and related business processes. Work with IBM Planning Analytics / TM1 and other finance technologies to support business planning, reporting, analysis, and decision-making. Partner with Finance, Underwriting, Technology, and business stakeholders to deliver system enhancements and process improvements. Assist with financial data mapping, validation, reconciliation, migration, and reporting continuity as part of integration and transformation activity. Develop and improve reports, models, interfaces, integrations, and finance system solutions in line with business requirements. Carry out regular BAU finance systems activity, including model roll-forwards, data reconciliations, validation checks, snapshots, and periodic administration tasks. Provide first and second-line support to finance systems users, investigating issues and ensuring they are resolved in a timely and controlled manner. Deliver user guidance, training, and support to encourage effective and consistent use of finance systems across the business. Support ongoing administration and continuous improvement across the wider finance systems environment, including planning, reporting, interfaces, integrations, and related applications. Lead specific projects and workstreams, covering requirements gathering, solution design, testing, delivery, implementation, and user adoption. Identify and deliver improvements across finance processes, reporting, automation, data quality, controls, system integrations, and user experience. Act as a key point of contact for finance systems issues, ensuring incidents and requests are managed in line with agreed service expectations. Help maintain strong financial controls, system governance, documentation, and data integrity in line with internal policy, audit, and data governance requirements. Support wider business transformation and technology-led change programmes, representing the finance systems and reporting function where required. Produce and maintain relevant system documentation, process notes, procedures, and training materials. Support senior stakeholders with ad hoc analysis, reporting, system insight, and strategic finance systems initiatives REQUIRED SKILLS & EXPERIENCE: Experience supporting, developing, and maintaining finance systems, reporting solutions, and associated business processes. Experience working on finance systems implementations, integrations, upgrades, or transformation initiatives. Advanced knowledge of IBM Planning Analytics (TM1), including model maintenance, process development, administration, and user support. Strong SQL skills, including querying, data analysis, reconciliation, and troubleshooting. Advanced Microsoft Office skills, particularly Excel. Strong understanding of financial controls and financial and management accounting principles. Experience working with data integrations, interfaces, and data validation processes. Ability to gather, document, and translate business requirements into practical system solutions. Experience working collaboratively with Finance, Technology, and business stakeholders to deliver system and process improvements. Qualified Accountant or Qualified by Experience
The Brent Centre for Young People Chair The Brent Centre is a long established London charity providing specialist psychoanalytic understanding, treatment of and research into Adolescent Mental Health. With a strong clinical heritage and a deep commitment to addressing social and economic inequality, the Centre supports young people experiencing complex and enduring mental health challenges. We are now seeking a new Chair of the Board of Trustees to lead the organisation through its next phase of development, as the current Chair comes to the end of their term. This role is unremunerated, with travel expenses paid Time commitment: Up to 2 days per month remote/ hybrid (with quarterly Trustee meetings and ad hoc meetings in person) Location: London (NW6) About us Founded in 1967 by a group of pioneering, internationally renowned psychoanalysts, the Brent Centre for Young People was established with a clear purpose: to transform mental health support for adolescents during the critical transition to adulthood, and to tackle the significant health inequalities that exclude many vulnerable young people from accessing the help they need. We achieve this by providing age-specific, timely and effective psychoanalytic psychotherapies and practical support to at-risk young people struggling with serious mental health issues like anxiety, depression, self-harm, suicidal thoughts, and disordered eating. We have developed a clinical model that puts adolescent needs and development at its core. Our unique approach maximises engagement and achieves deep-rooted and long-lasting change. With nearly six decades of experience, we have evidenced that this model works. The role The Chair will provide strategic leadership to the Board of Trustees, ensuring that the organisation is well governed, financially sustainable and delivering its mission with integrity and impact. Working closely with the Chief Executive, the Chair will help shape and steward the Centre's long term vision, strengthen Board effectiveness, and support the organisation to respond confidently to a changing mental health landscape. This is a governance leadership role that also carries an important external dimension. The Chair will act as an ambassador for the Brent Centre, helping to raise its profile, build relationships and champion the value of psychoanalytic approaches to improving young people's mental health. About you We are seeking an inspiring and committed individual with the time and capacity to engage fully in this role. The successful candidate will bring: Significant senior leadership experience in a business, charitable, healthcare or public sector setting Demonstrable Board level experience, with a strong understanding of governance and trustee responsibilities Financial acumen and experience overseeing organisational sustainability and risk Strategic insight and the ability to support and challenge executive leadership constructively Credibility and confidence to act as an ambassador and external advocate A strong commitment to safeguarding, equality, diversity, inclusion and wellbeing Experience of the mental health sector, or familiarity with psychoanalytic approaches, would be welcome but is not essential. We value curiosity, sound judgement and strong alignment with the Centre's mission and values. How to Apply To express your interest in the role, please contact Prospectus. At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. Recruitment Timetable Deadline for applications: 20th September (midnight)
Aug 26, 2026
Full time
The Brent Centre for Young People Chair The Brent Centre is a long established London charity providing specialist psychoanalytic understanding, treatment of and research into Adolescent Mental Health. With a strong clinical heritage and a deep commitment to addressing social and economic inequality, the Centre supports young people experiencing complex and enduring mental health challenges. We are now seeking a new Chair of the Board of Trustees to lead the organisation through its next phase of development, as the current Chair comes to the end of their term. This role is unremunerated, with travel expenses paid Time commitment: Up to 2 days per month remote/ hybrid (with quarterly Trustee meetings and ad hoc meetings in person) Location: London (NW6) About us Founded in 1967 by a group of pioneering, internationally renowned psychoanalysts, the Brent Centre for Young People was established with a clear purpose: to transform mental health support for adolescents during the critical transition to adulthood, and to tackle the significant health inequalities that exclude many vulnerable young people from accessing the help they need. We achieve this by providing age-specific, timely and effective psychoanalytic psychotherapies and practical support to at-risk young people struggling with serious mental health issues like anxiety, depression, self-harm, suicidal thoughts, and disordered eating. We have developed a clinical model that puts adolescent needs and development at its core. Our unique approach maximises engagement and achieves deep-rooted and long-lasting change. With nearly six decades of experience, we have evidenced that this model works. The role The Chair will provide strategic leadership to the Board of Trustees, ensuring that the organisation is well governed, financially sustainable and delivering its mission with integrity and impact. Working closely with the Chief Executive, the Chair will help shape and steward the Centre's long term vision, strengthen Board effectiveness, and support the organisation to respond confidently to a changing mental health landscape. This is a governance leadership role that also carries an important external dimension. The Chair will act as an ambassador for the Brent Centre, helping to raise its profile, build relationships and champion the value of psychoanalytic approaches to improving young people's mental health. About you We are seeking an inspiring and committed individual with the time and capacity to engage fully in this role. The successful candidate will bring: Significant senior leadership experience in a business, charitable, healthcare or public sector setting Demonstrable Board level experience, with a strong understanding of governance and trustee responsibilities Financial acumen and experience overseeing organisational sustainability and risk Strategic insight and the ability to support and challenge executive leadership constructively Credibility and confidence to act as an ambassador and external advocate A strong commitment to safeguarding, equality, diversity, inclusion and wellbeing Experience of the mental health sector, or familiarity with psychoanalytic approaches, would be welcome but is not essential. We value curiosity, sound judgement and strong alignment with the Centre's mission and values. How to Apply To express your interest in the role, please contact Prospectus. At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. Recruitment Timetable Deadline for applications: 20th September (midnight)