About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Engineering Managers at Lendable are a unique breed, combining strategic insight, hands on technical leadership, and strong people management to shape and evolve our engineering teams. They operate at the convergence of business goals, technical execution, and team coaching, ensuring that every project and process aligns seamlessly with our mission and values. They build a resilient foundation for sustained success by focusing on team growth and technical innovation. In this role, you'll act as both a visionary and a hands on leader, driving the team's delivery efficiency, technical excellence, and cross functional collaboration. You'll own and refine the delivery process, balancing feature development with technical investments and maintaining high team development standards. With a proactive approach, you'll guide the team to meet our business goals while nurturing a collaborative and growth oriented culture. There's much to accomplish as an Engineering Manager at Lendable. You'll help create a high performing, resilient team that achieves today's objectives while building a foundation for long term success. From enhancing delivery quality to developing a robust, valuable platform, your work will ensure we deliver impactful solutions that meet the needs of our customers and stakeholders alike. Our Tech Stack PHP 8, Symfony 6&7, Kotlin, AWS, MySQL, PostgreSQL, RabbitMQ, Docker, Kubernetes, React & React Native, TypeScript, MobX, Redux, Stylus and SASS, Jenkins (we deploy to production as soon as we finish a feature), Behat, PHPUnit, Jest, Selenium, Maestro and Detox. What you'll be doing/impact on objectives Own and optimise the delivery process to ensure features reach customers efficiently, contributing directly to quarterly and yearly OKRs focused on customer satisfaction and delivery timelines. Collaborate with Product Managers to balance feature development with technical improvements, achieving a sustainable pace for the team that aligns with business outcomes. Build and develop a high performing team by conducting regular assessments, cross training, and implementing clear career progression pathways, supporting team resilience and adaptability. Drive technical strategy in alignment with business goals, using insights from Tech Leads and senior engineers to make strategic trade offs between short term deliverables and long term technical investments. Ensure high quality output by establishing best practices in quality assurance and incident management, tracking metrics such as uptime and incident reduction in the team's area. Facilitate cross team collaboration to align on shared objectives and integrated roadmaps, ensuring seamless workflows and supporting key OKRs across dependent teams. Embed continuous feedback within the team culture, fostering an environment of continuous improvement and aligning the team's performance with organisational goals. What we're looking for A degree in Computer Science or relevant experience in software engineering and technical management. 5+ years of experience in engineering leadership, with a strong track record in driving delivery processes, team development, technical strategy, and cross team collaboration. Demonstrated ability to balance feature delivery with technical improvements, ensuring a sustainable and high quality pace for the team. Strong business acumen and a proactive approach to gaining deep business context, enabling alignment of technical decisions with broader business goals. Proven experience in owning delivery timelines and quality outcomes, with the ability to identify and resolve bottlenecks quickly and efficiently. Skilled in building high performing teams, with experience in skills assessment, cross training, and fostering a continuous learning and improvement culture. Ability to strategically guide technical decisions without being a blocker, with familiarity in technical debt management, architectural planning, and quality assurance best practices. Exceptional communication and collaboration skills, with experience facilitating joint planning and maintaining alignment across multiple teams and stakeholders. Proficiency in managing incidents and on call processes, ensuring platform robustness and reliability. Interview process A quick phone call with someone from the People Team An Introductory call to the role with either our CPTO or one of our VPs of Engineering Three onsite interviews: Delivery Management and Team Collaboration Technical Interview (don't worry, we won't ask you to code) People and Team management One last interview with someone from the senior leadership team. Life at Lendable The opportunity to scale up one of the world's most successful fintech companies. Best in class compensation, including equity. You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas. Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday Thursday. We care for our Lendies' well being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London Check out our blog!
Jan 15, 2026
Full time
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Engineering Managers at Lendable are a unique breed, combining strategic insight, hands on technical leadership, and strong people management to shape and evolve our engineering teams. They operate at the convergence of business goals, technical execution, and team coaching, ensuring that every project and process aligns seamlessly with our mission and values. They build a resilient foundation for sustained success by focusing on team growth and technical innovation. In this role, you'll act as both a visionary and a hands on leader, driving the team's delivery efficiency, technical excellence, and cross functional collaboration. You'll own and refine the delivery process, balancing feature development with technical investments and maintaining high team development standards. With a proactive approach, you'll guide the team to meet our business goals while nurturing a collaborative and growth oriented culture. There's much to accomplish as an Engineering Manager at Lendable. You'll help create a high performing, resilient team that achieves today's objectives while building a foundation for long term success. From enhancing delivery quality to developing a robust, valuable platform, your work will ensure we deliver impactful solutions that meet the needs of our customers and stakeholders alike. Our Tech Stack PHP 8, Symfony 6&7, Kotlin, AWS, MySQL, PostgreSQL, RabbitMQ, Docker, Kubernetes, React & React Native, TypeScript, MobX, Redux, Stylus and SASS, Jenkins (we deploy to production as soon as we finish a feature), Behat, PHPUnit, Jest, Selenium, Maestro and Detox. What you'll be doing/impact on objectives Own and optimise the delivery process to ensure features reach customers efficiently, contributing directly to quarterly and yearly OKRs focused on customer satisfaction and delivery timelines. Collaborate with Product Managers to balance feature development with technical improvements, achieving a sustainable pace for the team that aligns with business outcomes. Build and develop a high performing team by conducting regular assessments, cross training, and implementing clear career progression pathways, supporting team resilience and adaptability. Drive technical strategy in alignment with business goals, using insights from Tech Leads and senior engineers to make strategic trade offs between short term deliverables and long term technical investments. Ensure high quality output by establishing best practices in quality assurance and incident management, tracking metrics such as uptime and incident reduction in the team's area. Facilitate cross team collaboration to align on shared objectives and integrated roadmaps, ensuring seamless workflows and supporting key OKRs across dependent teams. Embed continuous feedback within the team culture, fostering an environment of continuous improvement and aligning the team's performance with organisational goals. What we're looking for A degree in Computer Science or relevant experience in software engineering and technical management. 5+ years of experience in engineering leadership, with a strong track record in driving delivery processes, team development, technical strategy, and cross team collaboration. Demonstrated ability to balance feature delivery with technical improvements, ensuring a sustainable and high quality pace for the team. Strong business acumen and a proactive approach to gaining deep business context, enabling alignment of technical decisions with broader business goals. Proven experience in owning delivery timelines and quality outcomes, with the ability to identify and resolve bottlenecks quickly and efficiently. Skilled in building high performing teams, with experience in skills assessment, cross training, and fostering a continuous learning and improvement culture. Ability to strategically guide technical decisions without being a blocker, with familiarity in technical debt management, architectural planning, and quality assurance best practices. Exceptional communication and collaboration skills, with experience facilitating joint planning and maintaining alignment across multiple teams and stakeholders. Proficiency in managing incidents and on call processes, ensuring platform robustness and reliability. Interview process A quick phone call with someone from the People Team An Introductory call to the role with either our CPTO or one of our VPs of Engineering Three onsite interviews: Delivery Management and Team Collaboration Technical Interview (don't worry, we won't ask you to code) People and Team management One last interview with someone from the senior leadership team. Life at Lendable The opportunity to scale up one of the world's most successful fintech companies. Best in class compensation, including equity. You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas. Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday Thursday. We care for our Lendies' well being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London Check out our blog!
Conference Producer / Hybrid / London / 50,000 base plus bonus A fast-growing events and intelligence business is seeking a Conference Producer to join its Financial Services and Technology portfolio. This role sits within a high-performing content team responsible for delivering market-leading conferences that bring senior decision-makers together and drive meaningful outcomes for their communities. The Conference Producer will be responsible for researching markets, developing compelling conference agendas, recruiting high-calibre speakers and managing the end-to-end production of events across a range of formats. Role & Responsibilities of the Conference Producer: Research and develop new conference ideas, assessing commercial viability and audience demand. Conduct in-depth desk-based and telephone research to understand market pressures, trends and opportunities. Identify and define target audiences and contribute to the development of marketing strategies. Recruit senior executives and industry experts to participate as keynote speakers, panellists and roundtable contributors. Build clear, engaging narratives for conferences and take ownership of programme content and messaging. Develop a strong understanding of the competitive landscape and wider ecosystem. Manage speaker relationships, agendas and scheduling. Oversee event project management, including timelines and key deliverables. Take responsibility for event budgets and P&L performance. Support the delivery and operational execution of events in collaboration with internal teams. Desirable Skills & Experience of the Conference Producer: Proven conference production experience, ideally within B2B events. Strong research skills with the ability to quickly understand complex markets. Confident written communicator, able to produce compelling content across multiple formats. Highly organised with excellent project management and stakeholder management skills. Commercially aware with an understanding of how content, audience and sponsorship align. Collaborative team player who values building positive working relationships. Degree educated or equivalent professional experience. Package of the Conference Producer: Competitive salary depending on experience + commission Profit share on events Hybrid working model (3 days per week in the office) Generous annual leave allowance, increasing with service Structured training and clear progression opportunities Volunteering days and charitable initiatives Health and wellbeing benefits Conference Producer / Hybrid / London / 50,000 base plus bonus
Jan 15, 2026
Full time
Conference Producer / Hybrid / London / 50,000 base plus bonus A fast-growing events and intelligence business is seeking a Conference Producer to join its Financial Services and Technology portfolio. This role sits within a high-performing content team responsible for delivering market-leading conferences that bring senior decision-makers together and drive meaningful outcomes for their communities. The Conference Producer will be responsible for researching markets, developing compelling conference agendas, recruiting high-calibre speakers and managing the end-to-end production of events across a range of formats. Role & Responsibilities of the Conference Producer: Research and develop new conference ideas, assessing commercial viability and audience demand. Conduct in-depth desk-based and telephone research to understand market pressures, trends and opportunities. Identify and define target audiences and contribute to the development of marketing strategies. Recruit senior executives and industry experts to participate as keynote speakers, panellists and roundtable contributors. Build clear, engaging narratives for conferences and take ownership of programme content and messaging. Develop a strong understanding of the competitive landscape and wider ecosystem. Manage speaker relationships, agendas and scheduling. Oversee event project management, including timelines and key deliverables. Take responsibility for event budgets and P&L performance. Support the delivery and operational execution of events in collaboration with internal teams. Desirable Skills & Experience of the Conference Producer: Proven conference production experience, ideally within B2B events. Strong research skills with the ability to quickly understand complex markets. Confident written communicator, able to produce compelling content across multiple formats. Highly organised with excellent project management and stakeholder management skills. Commercially aware with an understanding of how content, audience and sponsorship align. Collaborative team player who values building positive working relationships. Degree educated or equivalent professional experience. Package of the Conference Producer: Competitive salary depending on experience + commission Profit share on events Hybrid working model (3 days per week in the office) Generous annual leave allowance, increasing with service Structured training and clear progression opportunities Volunteering days and charitable initiatives Health and wellbeing benefits Conference Producer / Hybrid / London / 50,000 base plus bonus
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We are seeking an enthusiastic and highly organised Project Manager to join the core team managing the governance and enablement projects for Engine by Starling, our global technology arm. This is a brilliant opportunity for a candidate with 1-3 years of project coordination or project management experience who is eager to build a career in technology governance, international compliance, and security delivery for a rapidly expanding fintech. Formal certifications are a bonus, but not required-we prioritise dedication, a willingness to learn, and an obsession with organisation. What You'll Do: Key Responsibilities Technology Certification Lifecycle: Provide essential support for the maintenance and expansion of key organisational technology certifications (e.g., SOC 2, ISO 27001). Own the process of tracking documentation, organising evidence, and scheduling vendor/auditor review meetings across multiple workstreams. Serve as a critical coordination point for internal technology teams (DevOps, Engineering) and assist in communications with external auditors and certification bodies. Global Mobility & Expansion: Act as the primary project coordinator for initiatives enabling Starling's technology (Engine) to launch in new international markets. Support the technical and compliance requirements for global mobility projects, ensuring seamless movement of technology infrastructure and key personnel across jurisdictions. Facilitate workshops and requirements gathering sessions focused on international regulatory alignment, working closely with local counsel, legal, and compliance teams. Develop, maintain, and report on basic project documentation, including timelines, dependencies, and risk logs related to cross-border technology deployment. Project Coordination & Support: Assist in the execution of multiple, concurrent projects, including internal governance and information security initiatives within the Engine technology division. Ensure all project documentation is properly organised, version-controlled, and stored appropriately for audit readiness. Support internal reporting and assurance activities, including preparing metrics, audit response documentation, and presentations for senior stakeholders. Requirements What You'll Bring: Qualifications & Skills Experience: 1-3 years of professional experience in a project coordination, project assistant, or junior project management role, preferably within a corporate or high-growth technology environment. Organisation: Exceptional organisational skills, meticulous attention to detail, and a structured approach to managing multiple competing, critical priorities. Communication: Strong written and verbal communication skills; comfortable scheduling, documenting, and confidently following up with various technical and non-technical stakeholders. Governance & Assurance Acumen: Exposure to or understanding of technology governance processes and a basic appreciation for the demands of achieving and maintaining corporate certifications (e.g., ISO, SOC). Project Delivery Exposure: Proven ability to assist in the execution of complex projects and track progress reliably against a set plan. Desired Attributes Global Mindset: Highly motivated to learn about international technology regulations, cross-jurisdictional compliance, and various market entry frameworks. Proactive: Takes immediate initiative to follow up on open items, preempts logistical needs, and owns the resolution of roadblocks without prompting. Team Player: Excellent interpersonal skills and the ability to collaborate effectively across diverse teams in Engineering, Compliance, Legal, and Risk. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with two of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two execs Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 14, 2026
Full time
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We are seeking an enthusiastic and highly organised Project Manager to join the core team managing the governance and enablement projects for Engine by Starling, our global technology arm. This is a brilliant opportunity for a candidate with 1-3 years of project coordination or project management experience who is eager to build a career in technology governance, international compliance, and security delivery for a rapidly expanding fintech. Formal certifications are a bonus, but not required-we prioritise dedication, a willingness to learn, and an obsession with organisation. What You'll Do: Key Responsibilities Technology Certification Lifecycle: Provide essential support for the maintenance and expansion of key organisational technology certifications (e.g., SOC 2, ISO 27001). Own the process of tracking documentation, organising evidence, and scheduling vendor/auditor review meetings across multiple workstreams. Serve as a critical coordination point for internal technology teams (DevOps, Engineering) and assist in communications with external auditors and certification bodies. Global Mobility & Expansion: Act as the primary project coordinator for initiatives enabling Starling's technology (Engine) to launch in new international markets. Support the technical and compliance requirements for global mobility projects, ensuring seamless movement of technology infrastructure and key personnel across jurisdictions. Facilitate workshops and requirements gathering sessions focused on international regulatory alignment, working closely with local counsel, legal, and compliance teams. Develop, maintain, and report on basic project documentation, including timelines, dependencies, and risk logs related to cross-border technology deployment. Project Coordination & Support: Assist in the execution of multiple, concurrent projects, including internal governance and information security initiatives within the Engine technology division. Ensure all project documentation is properly organised, version-controlled, and stored appropriately for audit readiness. Support internal reporting and assurance activities, including preparing metrics, audit response documentation, and presentations for senior stakeholders. Requirements What You'll Bring: Qualifications & Skills Experience: 1-3 years of professional experience in a project coordination, project assistant, or junior project management role, preferably within a corporate or high-growth technology environment. Organisation: Exceptional organisational skills, meticulous attention to detail, and a structured approach to managing multiple competing, critical priorities. Communication: Strong written and verbal communication skills; comfortable scheduling, documenting, and confidently following up with various technical and non-technical stakeholders. Governance & Assurance Acumen: Exposure to or understanding of technology governance processes and a basic appreciation for the demands of achieving and maintaining corporate certifications (e.g., ISO, SOC). Project Delivery Exposure: Proven ability to assist in the execution of complex projects and track progress reliably against a set plan. Desired Attributes Global Mindset: Highly motivated to learn about international technology regulations, cross-jurisdictional compliance, and various market entry frameworks. Proactive: Takes immediate initiative to follow up on open items, preempts logistical needs, and owns the resolution of roadblocks without prompting. Team Player: Excellent interpersonal skills and the ability to collaborate effectively across diverse teams in Engineering, Compliance, Legal, and Risk. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with two of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two execs Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as FinTech experts, and best-in-class technologists, to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role At Engine by Starling we're at an exciting point of our journey, building out a series of mobile SDKs and web portals to delight our clients as we help them bring best-in-class digital banking to customers around the world. We like to spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We're always working closely and collaboratively with our product teams and clients to solve problems, build new products and improve existing ones. You'll be able to own the design of products and features, working closely with the rest of the Engine team to design the product, and then staying closely involved as our engineering team builds, helping make sure the outcome is as good as possible. The Engine team works with clients around the world. Some of the interesting challenges will be balancing the needs of both clients and their customers, creating journeys that work in multiple regions. Responsibilities: Work across multiple product areas, solving complex, ambiguous problems with product owners and tech leads Contribute to the entire product development lifecycle, from discovery through to delivery Design the visual and functional experience of our mobile SDKs and web portals for your product domains. Such as cards, lending, saving, onboarding, open banking and payments to name a few. Maintain and develop our multi-brand design system to ensure a consistent user experience across all our platforms Ensure our products are designed and documented to a standard that enables rapid adoption and meaningful configuration by our clients Champion design, both internally and externally, demonstrating how best-in-class design can transform banking Requirements 2+ years experience as a UX / Product Designer Lots of examples of designing thoughtful, accessible experiences for customers Ability to communicate design decisions, strategies, and concepts to diverse audiences Accomplished visual design quality - able to guide and evolve our design language to the next level Experience planning and running various research methods to test and evaluate our ideas. Proficiency working with Figma and prototyping tools Able to work confidently with a design system Examples of partnering with cross-functional stakeholders and product owners An inclination to seek feedback, share your work and be open. The Engine team is collaborative and friendly, we encourage everyone to share their opinions and contribute where they're interested. Nice to have Experience in a Product Design role for a FinTech or Software Startup / Scaleup - ideally with mobile design experience We're particularly interested if you have experience with B2B / B2B2C products or environments where we balance both customer and client needs Practical experience maintaining and contributing to a design system (incl design tokens) - extending beyond Figma and UI components Illustration skills and strong craft for creating custom iconography and visual assets Bachelors degree in Design, HCI, or related field (or equivalent professional experience) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First 45 min interview with someone from our Design team In depth 60 min interview with the Design team and an Engineer: We'll look to see a case study of a project from start to finish to show your thinking, how you worked with the team and to highlight your design craft. Final interview with some more senior members of the Engine team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 14, 2026
Full time
Description At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as FinTech experts, and best-in-class technologists, to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role At Engine by Starling we're at an exciting point of our journey, building out a series of mobile SDKs and web portals to delight our clients as we help them bring best-in-class digital banking to customers around the world. We like to spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We're always working closely and collaboratively with our product teams and clients to solve problems, build new products and improve existing ones. You'll be able to own the design of products and features, working closely with the rest of the Engine team to design the product, and then staying closely involved as our engineering team builds, helping make sure the outcome is as good as possible. The Engine team works with clients around the world. Some of the interesting challenges will be balancing the needs of both clients and their customers, creating journeys that work in multiple regions. Responsibilities: Work across multiple product areas, solving complex, ambiguous problems with product owners and tech leads Contribute to the entire product development lifecycle, from discovery through to delivery Design the visual and functional experience of our mobile SDKs and web portals for your product domains. Such as cards, lending, saving, onboarding, open banking and payments to name a few. Maintain and develop our multi-brand design system to ensure a consistent user experience across all our platforms Ensure our products are designed and documented to a standard that enables rapid adoption and meaningful configuration by our clients Champion design, both internally and externally, demonstrating how best-in-class design can transform banking Requirements 2+ years experience as a UX / Product Designer Lots of examples of designing thoughtful, accessible experiences for customers Ability to communicate design decisions, strategies, and concepts to diverse audiences Accomplished visual design quality - able to guide and evolve our design language to the next level Experience planning and running various research methods to test and evaluate our ideas. Proficiency working with Figma and prototyping tools Able to work confidently with a design system Examples of partnering with cross-functional stakeholders and product owners An inclination to seek feedback, share your work and be open. The Engine team is collaborative and friendly, we encourage everyone to share their opinions and contribute where they're interested. Nice to have Experience in a Product Design role for a FinTech or Software Startup / Scaleup - ideally with mobile design experience We're particularly interested if you have experience with B2B / B2B2C products or environments where we balance both customer and client needs Practical experience maintaining and contributing to a design system (incl design tokens) - extending beyond Figma and UI components Illustration skills and strong craft for creating custom iconography and visual assets Bachelors degree in Design, HCI, or related field (or equivalent professional experience) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First 45 min interview with someone from our Design team In depth 60 min interview with the Design team and an Engineer: We'll look to see a case study of a project from start to finish to show your thinking, how you worked with the team and to highlight your design craft. Final interview with some more senior members of the Engine team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Principal Data Scientist Full time / Part time Salary: £57,815pa - £65,021pa, with potential for further progression to £73,211pa with our pay progression scheme. Location: Hybrid Contracted to our Wilmslow, London, Edinburgh, Cardiff or Belfast office, however, we offer flexible home and office-based working opportunities. There will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need. Please note, from Autumn 2026 our head office will relocate from Wilmslow to Manchester city centre. Why work for the ICO? Pay progression scheme. Hybrid and flexible working options. 25 days paid holiday per year, plus privilege and public holidays. Flexi leave (up to 26 additional days leave per year). Pension (employer contribution around 28.9%). Online discount scheme to save money at major supermarkets, retailers, gyms, restaurants, insurance providers and many more. Health Cash Plan. Fantastic development opportunities to learn and progress. Further details can be found on the benefits section of our website . Job summary We re looking for a skilled professional to join our Analytics and AI team. You ll work closely with stakeholders to identify and prioritise AI opportunities, ensuring outputs are explainable, responsible, and embedded effectively within the organisation. Collaboration is key you ll partner with data analysts, engineers, and product owners to create solutions that meet business needs, while contributing to frameworks that uphold ethics, transparency, and performance. Additionally, you ll support the ICO Data Academy to boost data literacy and stay ahead of emerging trends in AI and analytics to drive innovation and value. The Information Commissioner s Office (ICO) is the independent regulator of information rights. In a data-driven world, we provide advice, guidance, and support to organisations enabling compliance with their obligations, as well as protecting individuals and their personal data. As an employer, we are passionate about making a positive difference to the lives and careers of our people, and we empower you to be curious, impactful, collaborative and respectful. Job description The role will form part of our analytics and AI function, providing technical expertise in the disciplines of analytics and AI. The role will help unlock insight from our wealth of internal data and advise and deliver on the best methodologies for the problem at hand. The role will primarily involve engaging with internal stakeholders to deliver analytics and AI solutions that provide value and benefit to the organisation while ensuring outputs are high quality, accurate, and consider data privacy and data ethics by design. Outputs might include reports and dashboards, data and statistical analyses, or products that utilise artificial intelligence technologies. The role will also work with the Head of AI and Analytics to deliver wider objectives belonging to our Enterprise Data Strategy (EDS). This includes contributing to our new data literacy initiative, the ICO Data Academy, to empower ICO s people to better use and analyse data. Key responsibilities: To build, develop, and test AI and analytics products that align with ICO s business strategies and provide value in a timely, accurate and ethical manner, ensuring outputs are explainable, responsible, and embedded effectively within the organisation. To identify, define and prioritise new AI opportunities that might offer value to the organisation. You will be able to work closely with business stakeholders to understand their priorities and challenges, bringing this together with your technical understanding of AI / analytics approaches, to determine practical solutions Feed into the mechanisms / frameworks that provide assurances that AI solutions are built responsibly, and considerations such as explainability, ethics, and model performance are thoroughly considered and monitored Work closely with product delivery mechanisms to retain critical stakeholder engagement throughout the development of solutions, and successful embedment at the time of implementation. Work closely with the Senior Data Analysts, Senior Data Engineers and Data Product Owners to ensure AI and analytics solutions are designed collaboratively, meet business needs, and are embedded effectively into operational workflows Play an active role in our new data literacy initiative the ICO Data Academy - helping to support the empowerment of data skills and awareness for our colleagues, and supporting the broader data analytics community that exists within the ICO Remain continuously informed of new developments in the fields of data analytics and AI, so to be able to assess whether emerging techniques and innovation might be applied within the organisation for to drive new impact and value Person specification Essential criteria assessed at application stage: Substantial experience relevant to the role requirements, as described in the role responsibilities and person specification, and accumulated through any combination of academic or vocational qualifications or experience. Delivering AI solutions as part of a data science team, utilising open source coding languages, such as Python, and building Machine Learning models/Large Language Models Working in cloud environments, such as Microsoft Azure, and utilising cloud services. Delivering AI solutions within an ethics and governance framework Supporting data science capability building across a team and wider organisation An understanding of how analytics and AI can be used to drive value within an organisation. Technical understanding across a wide range of data analysis, data science and AI techniques including, but not limited to, exploratory data analysis, statistics, machine learning, operational research, data visualisation, NLP, and generative AI. Proficient in Python coding language, experience of working within cloud platforms, such as Microsoft Azure, and knowledge of git version control. Approaches for measuring and monitoring quality metrics when introducing analytics and AI solutions and products Frameworks/approaches to support responsible AI innovation, including identification and prioritisation of new opportunities Ability to proactively engage with stakeholders to understand business challenges, and be able to provide solutions Actively keeping informed of industry developments to ensure the relevance of new and emerging approaches and technologies. Knowledge of the data protection and privacy landscape, regulations, and obligations for data practitioners. Ability to deal with complexity and ambiguity, creative problem solving and developing innovative solutions. Makes complex and technical information and language simple and accessible for non-technical audiences. Essential criteria assessed during interview: Equality, diversity, and inclusion The ICO is committed to promoting and enhancing equality, diversity, and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference. We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website. Candidates with a disability who meet the minimum criteria for this vacancy will be invited to interview as part of the ICO s commitment to the Disability Confident Scheme. As part of the ICO s commitment to our EDI objectives and creating a workplace that represents the communities and societies we serve, we guarantee an interview to candidates who declare they identify as belonging from an ethnic minority background and who meet the minimum criteria for this vacancy If you are disabled or have an impairment and require an alternative application method, please email the HR team at Closing Date Please submit your CV and cover letter by 23:59, Sunday 11 th January 2026 . Your cover letter should be no more than 1,000 words and should clearly demonstrate how you meet the essential criteria for the role. In the event of a high volume of applications, we may not be able to invite all candidates who meet the minimum criteria to interview. However, we encourage you stay in touch and apply for future roles that match your interests. All candidates who meet the minimum criteria and apply in-line with our guaranteed interview scheme for disabled and ethnic minority applicants will be interviewed.
Jan 14, 2026
Full time
Principal Data Scientist Full time / Part time Salary: £57,815pa - £65,021pa, with potential for further progression to £73,211pa with our pay progression scheme. Location: Hybrid Contracted to our Wilmslow, London, Edinburgh, Cardiff or Belfast office, however, we offer flexible home and office-based working opportunities. There will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need. Please note, from Autumn 2026 our head office will relocate from Wilmslow to Manchester city centre. Why work for the ICO? Pay progression scheme. Hybrid and flexible working options. 25 days paid holiday per year, plus privilege and public holidays. Flexi leave (up to 26 additional days leave per year). Pension (employer contribution around 28.9%). Online discount scheme to save money at major supermarkets, retailers, gyms, restaurants, insurance providers and many more. Health Cash Plan. Fantastic development opportunities to learn and progress. Further details can be found on the benefits section of our website . Job summary We re looking for a skilled professional to join our Analytics and AI team. You ll work closely with stakeholders to identify and prioritise AI opportunities, ensuring outputs are explainable, responsible, and embedded effectively within the organisation. Collaboration is key you ll partner with data analysts, engineers, and product owners to create solutions that meet business needs, while contributing to frameworks that uphold ethics, transparency, and performance. Additionally, you ll support the ICO Data Academy to boost data literacy and stay ahead of emerging trends in AI and analytics to drive innovation and value. The Information Commissioner s Office (ICO) is the independent regulator of information rights. In a data-driven world, we provide advice, guidance, and support to organisations enabling compliance with their obligations, as well as protecting individuals and their personal data. As an employer, we are passionate about making a positive difference to the lives and careers of our people, and we empower you to be curious, impactful, collaborative and respectful. Job description The role will form part of our analytics and AI function, providing technical expertise in the disciplines of analytics and AI. The role will help unlock insight from our wealth of internal data and advise and deliver on the best methodologies for the problem at hand. The role will primarily involve engaging with internal stakeholders to deliver analytics and AI solutions that provide value and benefit to the organisation while ensuring outputs are high quality, accurate, and consider data privacy and data ethics by design. Outputs might include reports and dashboards, data and statistical analyses, or products that utilise artificial intelligence technologies. The role will also work with the Head of AI and Analytics to deliver wider objectives belonging to our Enterprise Data Strategy (EDS). This includes contributing to our new data literacy initiative, the ICO Data Academy, to empower ICO s people to better use and analyse data. Key responsibilities: To build, develop, and test AI and analytics products that align with ICO s business strategies and provide value in a timely, accurate and ethical manner, ensuring outputs are explainable, responsible, and embedded effectively within the organisation. To identify, define and prioritise new AI opportunities that might offer value to the organisation. You will be able to work closely with business stakeholders to understand their priorities and challenges, bringing this together with your technical understanding of AI / analytics approaches, to determine practical solutions Feed into the mechanisms / frameworks that provide assurances that AI solutions are built responsibly, and considerations such as explainability, ethics, and model performance are thoroughly considered and monitored Work closely with product delivery mechanisms to retain critical stakeholder engagement throughout the development of solutions, and successful embedment at the time of implementation. Work closely with the Senior Data Analysts, Senior Data Engineers and Data Product Owners to ensure AI and analytics solutions are designed collaboratively, meet business needs, and are embedded effectively into operational workflows Play an active role in our new data literacy initiative the ICO Data Academy - helping to support the empowerment of data skills and awareness for our colleagues, and supporting the broader data analytics community that exists within the ICO Remain continuously informed of new developments in the fields of data analytics and AI, so to be able to assess whether emerging techniques and innovation might be applied within the organisation for to drive new impact and value Person specification Essential criteria assessed at application stage: Substantial experience relevant to the role requirements, as described in the role responsibilities and person specification, and accumulated through any combination of academic or vocational qualifications or experience. Delivering AI solutions as part of a data science team, utilising open source coding languages, such as Python, and building Machine Learning models/Large Language Models Working in cloud environments, such as Microsoft Azure, and utilising cloud services. Delivering AI solutions within an ethics and governance framework Supporting data science capability building across a team and wider organisation An understanding of how analytics and AI can be used to drive value within an organisation. Technical understanding across a wide range of data analysis, data science and AI techniques including, but not limited to, exploratory data analysis, statistics, machine learning, operational research, data visualisation, NLP, and generative AI. Proficient in Python coding language, experience of working within cloud platforms, such as Microsoft Azure, and knowledge of git version control. Approaches for measuring and monitoring quality metrics when introducing analytics and AI solutions and products Frameworks/approaches to support responsible AI innovation, including identification and prioritisation of new opportunities Ability to proactively engage with stakeholders to understand business challenges, and be able to provide solutions Actively keeping informed of industry developments to ensure the relevance of new and emerging approaches and technologies. Knowledge of the data protection and privacy landscape, regulations, and obligations for data practitioners. Ability to deal with complexity and ambiguity, creative problem solving and developing innovative solutions. Makes complex and technical information and language simple and accessible for non-technical audiences. Essential criteria assessed during interview: Equality, diversity, and inclusion The ICO is committed to promoting and enhancing equality, diversity, and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference. We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website. Candidates with a disability who meet the minimum criteria for this vacancy will be invited to interview as part of the ICO s commitment to the Disability Confident Scheme. As part of the ICO s commitment to our EDI objectives and creating a workplace that represents the communities and societies we serve, we guarantee an interview to candidates who declare they identify as belonging from an ethnic minority background and who meet the minimum criteria for this vacancy If you are disabled or have an impairment and require an alternative application method, please email the HR team at Closing Date Please submit your CV and cover letter by 23:59, Sunday 11 th January 2026 . Your cover letter should be no more than 1,000 words and should clearly demonstrate how you meet the essential criteria for the role. In the event of a high volume of applications, we may not be able to invite all candidates who meet the minimum criteria to interview. However, we encourage you stay in touch and apply for future roles that match your interests. All candidates who meet the minimum criteria and apply in-line with our guaranteed interview scheme for disabled and ethnic minority applicants will be interviewed.
The Opportunity Join us as a Senior Compliance Manager within our London-based Global Delivery Operations department, where your work will directly impact the trust of thousands of consumers, riders, and partners. Reporting to the Director of Operations Programmes, you will collaborate closely with Product, Data Science, Legal, and Rider Support teams, working to ensure our compliance operations are seamless and that we continue to deliver a world-class experience for our riders. You will own new and existing compliance policies end-to-end from conception to roll-out as well as providing the operational grit necessary to manage complex compliance incidents across multiple departments. What you'll do Oversee the strategy and execution for key rider policies Sizing & Development: Partner with Data Science to quantify compliance risks and detect patterns to design policy logic and rules. Execution & Optimization: Work with a multi-functional team (local markets, Rider Support, Data Science) to roll out these policies globally, tracking performance and iterating to continuously improve performance Be the primary point of contact for compliance breach incidents: Incident Leadership: When a gap is identified (e.g., a surge in fraudulent account creation), you lead the cross-functional response team to contain the issue. Root Cause Analysis: You perform a deep-dive to understand why a breach happened. Long-term Remediation: You turn incident learnings into policy strategy. You propose and drive the implementation of long-term structural solutions so that today's incident becomes tomorrow's automated prevention. Requirements Structuring Complex Problems: You can take a chaotic incident and break it down into a logical, executable plan. Tactical & Strategic Balance: You possess the "operational urgency" to apply immediate, effective band-aids during an incident to mitigate risk instantly. You are a first-principles thinker who refuses to let a temporary fix stay forever; you transition quickly to identifying root causes and designing long term, scalable structural solutions. Stakeholder Management: You are comfortable "managing up" during a crisis and collaborating across technical and non-technical teams. Data-Driven Mindset: You are comfortable using data to size a problem and measuring the success of a solution. Experience in Programme Management in a complex regulatory environment preferred, but not required. Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We'll make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Jan 14, 2026
Full time
The Opportunity Join us as a Senior Compliance Manager within our London-based Global Delivery Operations department, where your work will directly impact the trust of thousands of consumers, riders, and partners. Reporting to the Director of Operations Programmes, you will collaborate closely with Product, Data Science, Legal, and Rider Support teams, working to ensure our compliance operations are seamless and that we continue to deliver a world-class experience for our riders. You will own new and existing compliance policies end-to-end from conception to roll-out as well as providing the operational grit necessary to manage complex compliance incidents across multiple departments. What you'll do Oversee the strategy and execution for key rider policies Sizing & Development: Partner with Data Science to quantify compliance risks and detect patterns to design policy logic and rules. Execution & Optimization: Work with a multi-functional team (local markets, Rider Support, Data Science) to roll out these policies globally, tracking performance and iterating to continuously improve performance Be the primary point of contact for compliance breach incidents: Incident Leadership: When a gap is identified (e.g., a surge in fraudulent account creation), you lead the cross-functional response team to contain the issue. Root Cause Analysis: You perform a deep-dive to understand why a breach happened. Long-term Remediation: You turn incident learnings into policy strategy. You propose and drive the implementation of long-term structural solutions so that today's incident becomes tomorrow's automated prevention. Requirements Structuring Complex Problems: You can take a chaotic incident and break it down into a logical, executable plan. Tactical & Strategic Balance: You possess the "operational urgency" to apply immediate, effective band-aids during an incident to mitigate risk instantly. You are a first-principles thinker who refuses to let a temporary fix stay forever; you transition quickly to identifying root causes and designing long term, scalable structural solutions. Stakeholder Management: You are comfortable "managing up" during a crisis and collaborating across technical and non-technical teams. Data-Driven Mindset: You are comfortable using data to size a problem and measuring the success of a solution. Experience in Programme Management in a complex regulatory environment preferred, but not required. Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We'll make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Some travel (including international) will be necessary, depending on the client and nature of the engagement. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . About the role As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, working across Engine, collaborating with Engineering, Delivery, Product, Client Success and Business Development teams. Supporting these activities on client sites means the role will require travel around the UK, Europe, the Middle East and occasional further travel. There are also opportunities for 6-month international secondments and/or relocation to support client delivery. What you'll get to do: This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences, including prospective clients. You'll act as a trusted advisor to clients during implementation, guiding them on integration, best practices, and platform workflows. Collaborating closely with Engine Engineering and Product teams, you'll help design, build, and deliver new features - from initial concept to deployed APIs, mobile journeys, and Management Portal enhancements. Your contributions will also extend to shaping Engine's product roadmap and supporting sales efforts through technical demos and client workshops. You'll lead on technical topics during Engine Discovery phases with prospective clients. You'll communicate Engine's current and future capabilities to diverse stakeholders, ensuring alignment between technical possibilities and business needs. A key focus is understanding target country banking regulations, and defining necessary localisations. You'll collaborate with clients and System Integrator (SI) partners to design solutions, outlining the target architecture and integration landscape. This includes helping our partners design & build their integration environment (Integration & Orchestration Layer), identifying third-party dependencies, and meticulously documenting scope and roadmap decisions to guide subsequent delivery waves. Throughout, you'll leverage your knowledge of Engine's product capabilities to address client inquiries and bring in relevant Product Owners when specialized expertise is required. You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform. Requirements Must Have Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams Experience working in a client-facing role and building relationships with stakeholders Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders. Nice to Have Experience relating to retail or business banking, core banking, card processing or payments. Knowledge of cloud infrastructure and large-scale cloud applications Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Experience of rapidly understanding client problems and presenting technical solutions in a structured and informative manner Experience with AWS or GCP, Microservices, RESTful APIs, Java & PostgreSQL About you You are collaborative and self motivated You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You're comfortable working in a varied role, collaboratively in a team, with a flat structure You're comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London) You're comfortable travelling internationally Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a 25 minute chat with one of our Talent Team: First interview (30/45/60 mins) - Phone. This stage will be made up of either 1 45 minute interview or 2 30 minute interviews with existing Engine team members. Second Architecture interview, including small presentation/system design (90 mins) Final interview (30 mins) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details
Jan 14, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Some travel (including international) will be necessary, depending on the client and nature of the engagement. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . About the role As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, working across Engine, collaborating with Engineering, Delivery, Product, Client Success and Business Development teams. Supporting these activities on client sites means the role will require travel around the UK, Europe, the Middle East and occasional further travel. There are also opportunities for 6-month international secondments and/or relocation to support client delivery. What you'll get to do: This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences, including prospective clients. You'll act as a trusted advisor to clients during implementation, guiding them on integration, best practices, and platform workflows. Collaborating closely with Engine Engineering and Product teams, you'll help design, build, and deliver new features - from initial concept to deployed APIs, mobile journeys, and Management Portal enhancements. Your contributions will also extend to shaping Engine's product roadmap and supporting sales efforts through technical demos and client workshops. You'll lead on technical topics during Engine Discovery phases with prospective clients. You'll communicate Engine's current and future capabilities to diverse stakeholders, ensuring alignment between technical possibilities and business needs. A key focus is understanding target country banking regulations, and defining necessary localisations. You'll collaborate with clients and System Integrator (SI) partners to design solutions, outlining the target architecture and integration landscape. This includes helping our partners design & build their integration environment (Integration & Orchestration Layer), identifying third-party dependencies, and meticulously documenting scope and roadmap decisions to guide subsequent delivery waves. Throughout, you'll leverage your knowledge of Engine's product capabilities to address client inquiries and bring in relevant Product Owners when specialized expertise is required. You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform. Requirements Must Have Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams Experience working in a client-facing role and building relationships with stakeholders Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders. Nice to Have Experience relating to retail or business banking, core banking, card processing or payments. Knowledge of cloud infrastructure and large-scale cloud applications Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Experience of rapidly understanding client problems and presenting technical solutions in a structured and informative manner Experience with AWS or GCP, Microservices, RESTful APIs, Java & PostgreSQL About you You are collaborative and self motivated You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You're comfortable working in a varied role, collaboratively in a team, with a flat structure You're comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London) You're comfortable travelling internationally Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a 25 minute chat with one of our Talent Team: First interview (30/45/60 mins) - Phone. This stage will be made up of either 1 45 minute interview or 2 30 minute interviews with existing Engine team members. Second Architecture interview, including small presentation/system design (90 mins) Final interview (30 mins) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - We're looking for Backend Software Engineers to work on the Engine Platform and make our existing features work for banks all over the world as well as building new features from scratch that Starling hasn't released in the UK market. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women In Tech . Day in the Life of a Software Engineer Running a Backend Team Check out our shiny new Engineering careers page We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good. As a Staff Engineer you will: Have the opportunity to lead multiple complex projects from inception through to run Be a Technical Leader, whether that be with a team to manage or without Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 14, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - We're looking for Backend Software Engineers to work on the Engine Platform and make our existing features work for banks all over the world as well as building new features from scratch that Starling hasn't released in the UK market. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women In Tech . Day in the Life of a Software Engineer Running a Backend Team Check out our shiny new Engineering careers page We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good. As a Staff Engineer you will: Have the opportunity to lead multiple complex projects from inception through to run Be a Technical Leader, whether that be with a team to manage or without Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling The Cross Cutting Engineering team at Engine is the backbone of our innovation. We're dedicated to building and maintaining the reliable, scalable, and maintainable infrastructure and tooling that powers our entire software delivery pipeline - from the first line of code to seamless production deployment and ongoing operations. We own the lifecycle of our features, tackling complex challenges with a first-principles approach and fostering a multi-disciplinary environment where you're encouraged to explore and contribute across the platform. As a Platform Engineer at Engine, you'll be at the forefront of building and scaling our cutting-edge cloud-native banking platform across multiple global cloud providers and regions. We're looking for engineers with a strong SRE mindset, who embrace ownership of the entire software delivery pipeline, and are passionate about building internal tooling that empowers our technology teams to operate their applications flawlessly in production. Don't worry if you don't tick every box below! We value curiosity, a willingness to learn, and a desire to work across multiple disciplines. If you're excited by the challenges of building and operating a global, cloud-native platform, we encourage you to apply. We have a great team - read about our work with Women In Tech , a Day in the life of a Software Engineer at Engine, our interview with our Staff Platform Engineer and our shiny new Engineering careers page What you'll get to do? Building and Scaling Cloud Infrastructure: Design, build, and maintain our cloud infrastructure across multiple providers (including but not limited to GCP) and regions, ensuring scalability, reliability, and security. Building on Google Cloud: Contribute to the build-out and optimisation of our core "Engine" on Google Cloud Platform using Java and Kubernetes. Scaling our SaaS Release Tooling: Enhance and improve our multi-tenant, multi-region SaaS release and continuous deployment systems using Java, Golang, and Terraform at its core. Empowering Developers: Develop and maintain internal tooling using Java and Golang to improve developer experience and on-call efficiency. Automating Compliance and Security: Build automation solutions in Golang to enforce compliance and security controls across our platform. Driving Efficiency: Optimise the performance and reliability of our cloud environment with a strong focus on cost-effectiveness. Embracing Automation: Identify and implement automation opportunities to minimise manual processes across the platform lifecycle. Ensuring Security: Implement and maintain robust security practices to protect our platform and customer data. Championing Best Practices: Stay abreast of new technologies and industry changes, particularly in SRE practices and deployment automation, and share your knowledge with the team. Maintaining Compliance: Contribute to ensuring our platform adheres to relevant industry standards such as ISO27001, SOC2, and PCI-DSS. Collaborating and Learning: Work closely with cross-functional teams, share your expertise, and contribute to our vibrant learning culture. Aiming for Greatness: Strive for excellence in everything you do, maintaining a curious and inquisitive mindset. Documenting Solutions: Design and document scalable internal tooling clearly and comprehensively. Taking Ownership: Own features and improvements throughout their entire lifecycle. Participate in on-call: The option to join our on-call rota (not mandatory!) to deal with interesting technical issues and gain deep insights into our platform's behavior. Your place within the team will depend on your individual strengths and interests. Requirements We are generally open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. For this role, we are looking for some specific additional skills - if you prefer Java only roles be sure to check out our other Software Engineer roles. What skills are essential Proven experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer or similar role. Strong proficiency in Golang and/or Java (if you have experience with only one of these that's fine, we'll expect you to pick up the other up whilst you're here!). Hands-on experience with Google Cloud Platform (GCP). Solid understanding and practical experience with Kubernetes. Experience with Terraform or other Infrastructure-as-Code tools. Deep understanding of SRE principles and practices, including monitoring, alerting, incident management, and capacity planning. A strong focus on automation and a passion for eliminating manual tasks. Experience with building and maintaining CI/CD pipelines. Knowledge of security best practices in cloud environments. Excellent problem-solving and analytical skills. Strong collaboration and communication skills. A proactive and continuous learning mindset. Ability to design and document technical solutions effectively. What skills are desirable Experience with other cloud providers, particularly AWS. Contributions to open-source projects. Experience with database technologies, particularly Postgres. Familiarity with observability and monitoring systems, and a solid understanding of database monitoring, analysis, disaster recovery, and performance tuning. Familiarity with compliance standards such as ISO27001, SOC2, and PCI-DSS is a plus. Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion . click apply for full job details
Jan 14, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling The Cross Cutting Engineering team at Engine is the backbone of our innovation. We're dedicated to building and maintaining the reliable, scalable, and maintainable infrastructure and tooling that powers our entire software delivery pipeline - from the first line of code to seamless production deployment and ongoing operations. We own the lifecycle of our features, tackling complex challenges with a first-principles approach and fostering a multi-disciplinary environment where you're encouraged to explore and contribute across the platform. As a Platform Engineer at Engine, you'll be at the forefront of building and scaling our cutting-edge cloud-native banking platform across multiple global cloud providers and regions. We're looking for engineers with a strong SRE mindset, who embrace ownership of the entire software delivery pipeline, and are passionate about building internal tooling that empowers our technology teams to operate their applications flawlessly in production. Don't worry if you don't tick every box below! We value curiosity, a willingness to learn, and a desire to work across multiple disciplines. If you're excited by the challenges of building and operating a global, cloud-native platform, we encourage you to apply. We have a great team - read about our work with Women In Tech , a Day in the life of a Software Engineer at Engine, our interview with our Staff Platform Engineer and our shiny new Engineering careers page What you'll get to do? Building and Scaling Cloud Infrastructure: Design, build, and maintain our cloud infrastructure across multiple providers (including but not limited to GCP) and regions, ensuring scalability, reliability, and security. Building on Google Cloud: Contribute to the build-out and optimisation of our core "Engine" on Google Cloud Platform using Java and Kubernetes. Scaling our SaaS Release Tooling: Enhance and improve our multi-tenant, multi-region SaaS release and continuous deployment systems using Java, Golang, and Terraform at its core. Empowering Developers: Develop and maintain internal tooling using Java and Golang to improve developer experience and on-call efficiency. Automating Compliance and Security: Build automation solutions in Golang to enforce compliance and security controls across our platform. Driving Efficiency: Optimise the performance and reliability of our cloud environment with a strong focus on cost-effectiveness. Embracing Automation: Identify and implement automation opportunities to minimise manual processes across the platform lifecycle. Ensuring Security: Implement and maintain robust security practices to protect our platform and customer data. Championing Best Practices: Stay abreast of new technologies and industry changes, particularly in SRE practices and deployment automation, and share your knowledge with the team. Maintaining Compliance: Contribute to ensuring our platform adheres to relevant industry standards such as ISO27001, SOC2, and PCI-DSS. Collaborating and Learning: Work closely with cross-functional teams, share your expertise, and contribute to our vibrant learning culture. Aiming for Greatness: Strive for excellence in everything you do, maintaining a curious and inquisitive mindset. Documenting Solutions: Design and document scalable internal tooling clearly and comprehensively. Taking Ownership: Own features and improvements throughout their entire lifecycle. Participate in on-call: The option to join our on-call rota (not mandatory!) to deal with interesting technical issues and gain deep insights into our platform's behavior. Your place within the team will depend on your individual strengths and interests. Requirements We are generally open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. For this role, we are looking for some specific additional skills - if you prefer Java only roles be sure to check out our other Software Engineer roles. What skills are essential Proven experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer or similar role. Strong proficiency in Golang and/or Java (if you have experience with only one of these that's fine, we'll expect you to pick up the other up whilst you're here!). Hands-on experience with Google Cloud Platform (GCP). Solid understanding and practical experience with Kubernetes. Experience with Terraform or other Infrastructure-as-Code tools. Deep understanding of SRE principles and practices, including monitoring, alerting, incident management, and capacity planning. A strong focus on automation and a passion for eliminating manual tasks. Experience with building and maintaining CI/CD pipelines. Knowledge of security best practices in cloud environments. Excellent problem-solving and analytical skills. Strong collaboration and communication skills. A proactive and continuous learning mindset. Ability to design and document technical solutions effectively. What skills are desirable Experience with other cloud providers, particularly AWS. Contributions to open-source projects. Experience with database technologies, particularly Postgres. Familiarity with observability and monitoring systems, and a solid understanding of database monitoring, analysis, disaster recovery, and performance tuning. Familiarity with compliance standards such as ISO27001, SOC2, and PCI-DSS is a plus. Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion . click apply for full job details
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce. 2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re engineering. Formulate and propose data backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency. 3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy. 4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed. 5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change. 6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer facing or operations environment, ideally within a regulated or tech enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable. Behaviours & Approach Customer Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data Informed: Uses evidence and insights to guide decision making and team management, proactively seeking opportunities for data driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development oriented environment. Detail Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and AI, to streamline workflows, enhance efficiency, and improve customer journeys. Team Player: Collaborates effectively across departments to achieve shared goals and deliver positive outcomes. Digital Adoption Champion: Enthusiastic about leveraging new technologies, particularly AI and automation . click apply for full job details
Jan 14, 2026
Full time
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce. 2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re engineering. Formulate and propose data backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency. 3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy. 4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed. 5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change. 6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer facing or operations environment, ideally within a regulated or tech enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable. Behaviours & Approach Customer Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data Informed: Uses evidence and insights to guide decision making and team management, proactively seeking opportunities for data driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development oriented environment. Detail Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and AI, to streamline workflows, enhance efficiency, and improve customer journeys. Team Player: Collaborates effectively across departments to achieve shared goals and deliver positive outcomes. Digital Adoption Champion: Enthusiastic about leveraging new technologies, particularly AI and automation . click apply for full job details
Technical Lead - C++ page is loaded Technical Lead - C++locations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R# Technical Lead - C++, Securities Technology Role ProfilePart of the London Stock Exchange Group (LSEG), LCH is a leading clearing house, serving major international exchanges and platforms, as well as a range of OTC markets. In particular, LCH is a leading CCP in Equity and Repurchase agreement (Repo) businesses, providing clearing services for most European Government debts (refinancing/repo transactions) and Equities trading venues (Exchanges and MTFs).LCH works closely with market participants to identify and develop innovative clearing solutions and other digital products to enhance clearing experience.As part of the Securities Technology, the team is accountable for: Designing and Building Equities and Repo Clearing systems Implementation of Clearing solutions Testing the changes made to the platform Writing business requirements Prototyping and testing (UAT) Non-Functional testing is also critical.A resilient clearing solution is essential to the company as our clients rely on us to be highly resilient.The department is looking to onboard a Technical Lead to help deliver business change, while also improving our SDLC and time to market. Key Responsibilities Role: Understanding the flow of code and how it interacts with different components and good software design principles. Understanding project documents, customer demands, and product objectives to create and execute test cases. Working on ways to automate and improve existing release processes. Setting up, maintaining test automation frameworks, and building test scenarios and acceptance tests. Investigating customer problems referred to you by the technical support team, testing bugs. Working with Product Owners and end user to define and scope delivery. Handling technical communications and understanding existing systems. Working with deployments teams, coordinating on product design, and offering inputs on the testability of functional elements and product designs. Researching test tools, methodologies, and trends and upgrading existing practices and processes. Managing the final quality on production release. Architecting systems with resilience and high availability. Candidate Profile / Key Skills 14+ years of experience in OO Development in C++ Experience in design and development of distributed systems. Sound knowledge in modern versions of C++ (11 onward) Excellent knowledge of inter process communication and Experience using and building CI/CD pipelines Knowledge of databases and SQL. Linux/Unix experience is essential. Server-side Development is a must. Sound conceptual / technical knowledge of modern IT infrastructure stack Autonomy, problem solving skills. Effective communication skills (written and oral). Understand how to build highly resilient solutions Conversational level or above in English. Non-Essential Skills Working knowledge in Java AWS or another Cloud provider Redhat Linux Scripting knowledge Bash/Perl/Python Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Jan 14, 2026
Full time
Technical Lead - C++ page is loaded Technical Lead - C++locations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R# Technical Lead - C++, Securities Technology Role ProfilePart of the London Stock Exchange Group (LSEG), LCH is a leading clearing house, serving major international exchanges and platforms, as well as a range of OTC markets. In particular, LCH is a leading CCP in Equity and Repurchase agreement (Repo) businesses, providing clearing services for most European Government debts (refinancing/repo transactions) and Equities trading venues (Exchanges and MTFs).LCH works closely with market participants to identify and develop innovative clearing solutions and other digital products to enhance clearing experience.As part of the Securities Technology, the team is accountable for: Designing and Building Equities and Repo Clearing systems Implementation of Clearing solutions Testing the changes made to the platform Writing business requirements Prototyping and testing (UAT) Non-Functional testing is also critical.A resilient clearing solution is essential to the company as our clients rely on us to be highly resilient.The department is looking to onboard a Technical Lead to help deliver business change, while also improving our SDLC and time to market. Key Responsibilities Role: Understanding the flow of code and how it interacts with different components and good software design principles. Understanding project documents, customer demands, and product objectives to create and execute test cases. Working on ways to automate and improve existing release processes. Setting up, maintaining test automation frameworks, and building test scenarios and acceptance tests. Investigating customer problems referred to you by the technical support team, testing bugs. Working with Product Owners and end user to define and scope delivery. Handling technical communications and understanding existing systems. Working with deployments teams, coordinating on product design, and offering inputs on the testability of functional elements and product designs. Researching test tools, methodologies, and trends and upgrading existing practices and processes. Managing the final quality on production release. Architecting systems with resilience and high availability. Candidate Profile / Key Skills 14+ years of experience in OO Development in C++ Experience in design and development of distributed systems. Sound knowledge in modern versions of C++ (11 onward) Excellent knowledge of inter process communication and Experience using and building CI/CD pipelines Knowledge of databases and SQL. Linux/Unix experience is essential. Server-side Development is a must. Sound conceptual / technical knowledge of modern IT infrastructure stack Autonomy, problem solving skills. Effective communication skills (written and oral). Understand how to build highly resilient solutions Conversational level or above in English. Non-Essential Skills Working knowledge in Java AWS or another Cloud provider Redhat Linux Scripting knowledge Bash/Perl/Python Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. Requirements A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 14, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. Requirements A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Your role is to drive revenue selling to English primary, secondary, and multi-academy trusts. To enable this, you will receive a regular flow of inbound leads through our go-to-market channels but we also expect you to prospect daily to engage the wider schools market and ensure we continue to expand our support to as many students as possible. About Third Space Learning Our mission is to close the attainment gap by ensuring every student is able to access great quality tutoring to help them succeed in, and love, their learning. Tutoring is one of the most effective ways to improve a student's attainment and confidence but for too long, tutoring has been the preserve of a fortunate minority due to access and cost. AI tutoring transforms access and cost - allowing infinitely scalable high-quality education for all. Third Space Learning works in partnership with schools to provide curriculum-aligned programs of one-to-one spoken AI maths tutoring to the students who need it most - significantly reducing the cost of providing tutoring by up to 95% - whilst increasing access to all students who require support. We are one of the first movers in the AI tutoring market and are building the most evidenced AI tutoring solution that will change students' lives. The scale of the problem we seek to solve is significant; there are 11 million disadvantaged students in the US, 1.7 million disadvantaged students in the UK, and hundreds of millions more in global markets. Responsibilities Taking full ownership of your pipeline, managing the end-to-end sales cycle Exceeding activity, prospecting, conversion, and revenue goals Developing the sales pipeline in order to acquire new customers Improving our key metrics; pitch to rate, conversion rate, average sale value, average contract length Maintaining a tight feedback loop with the wider team, actively suggesting product improvements to strengthen our market position Ensuring meticulous usage of our key tools. Currently the TSL platform, Salesforce (CRM), Reply (sales automation tool), Aircall, Google Sheets, Gmail, Zoom Developing and maintaining relationships with key stakeholders within your territory Becoming an authority on Third Space Learning Gaining an in depth knowledge of the sector and competition Professionally representing Third Space Learning to its customer base Attending national events to drive leads generation and boost brand visibility As we grow, delivering training and helping to onboard new members of the team Qualifications 3-5+ years experience selling to English state schools (or in the edtech sector) Track record of exceeding quotas of £400k+ per year Experience generating pipeline (someone who has worked as an SDR at some point or pipeline generating AE would be a great fit) An excellent communicator Ability to build rapport over the phone and in person A tenacious attitude with a drive to succeed Energy and creativity: positivity and enthusiasm are at the core of our sales team Excellent time management and organisation Adaptable and motivated by the pace of a rapidly evolving scale-up environment Clear passion for our mission and an eagerness to make your mark Drive to find new solutions and keen to explore prospecting in new ways London based (we expect 2+ days in the office per week to spend time together as a team) Benefits £40,000-£50,000 base salary per annum (OTE £75,000-£90,000+) Generous high % uncapped commission scheme Opportunity to work in one of the fastest growing AI education businesses in the UK Choose your own equipment - Mac or Windows Flexibility to work from home several days a week Work with an ambitious team who are passionate about growing the business and having a positive social impact on the world A role with immediate responsibility and an established go-to-market motion that we want you to help take to the next level 25 days holiday plus bank holidays, with annual holiday increasing with each year of employment (up to a maximum of 5 additional loyalty days) Opt-in private healthcare scheme Opt-in private dental scheme
Jan 14, 2026
Full time
Your role is to drive revenue selling to English primary, secondary, and multi-academy trusts. To enable this, you will receive a regular flow of inbound leads through our go-to-market channels but we also expect you to prospect daily to engage the wider schools market and ensure we continue to expand our support to as many students as possible. About Third Space Learning Our mission is to close the attainment gap by ensuring every student is able to access great quality tutoring to help them succeed in, and love, their learning. Tutoring is one of the most effective ways to improve a student's attainment and confidence but for too long, tutoring has been the preserve of a fortunate minority due to access and cost. AI tutoring transforms access and cost - allowing infinitely scalable high-quality education for all. Third Space Learning works in partnership with schools to provide curriculum-aligned programs of one-to-one spoken AI maths tutoring to the students who need it most - significantly reducing the cost of providing tutoring by up to 95% - whilst increasing access to all students who require support. We are one of the first movers in the AI tutoring market and are building the most evidenced AI tutoring solution that will change students' lives. The scale of the problem we seek to solve is significant; there are 11 million disadvantaged students in the US, 1.7 million disadvantaged students in the UK, and hundreds of millions more in global markets. Responsibilities Taking full ownership of your pipeline, managing the end-to-end sales cycle Exceeding activity, prospecting, conversion, and revenue goals Developing the sales pipeline in order to acquire new customers Improving our key metrics; pitch to rate, conversion rate, average sale value, average contract length Maintaining a tight feedback loop with the wider team, actively suggesting product improvements to strengthen our market position Ensuring meticulous usage of our key tools. Currently the TSL platform, Salesforce (CRM), Reply (sales automation tool), Aircall, Google Sheets, Gmail, Zoom Developing and maintaining relationships with key stakeholders within your territory Becoming an authority on Third Space Learning Gaining an in depth knowledge of the sector and competition Professionally representing Third Space Learning to its customer base Attending national events to drive leads generation and boost brand visibility As we grow, delivering training and helping to onboard new members of the team Qualifications 3-5+ years experience selling to English state schools (or in the edtech sector) Track record of exceeding quotas of £400k+ per year Experience generating pipeline (someone who has worked as an SDR at some point or pipeline generating AE would be a great fit) An excellent communicator Ability to build rapport over the phone and in person A tenacious attitude with a drive to succeed Energy and creativity: positivity and enthusiasm are at the core of our sales team Excellent time management and organisation Adaptable and motivated by the pace of a rapidly evolving scale-up environment Clear passion for our mission and an eagerness to make your mark Drive to find new solutions and keen to explore prospecting in new ways London based (we expect 2+ days in the office per week to spend time together as a team) Benefits £40,000-£50,000 base salary per annum (OTE £75,000-£90,000+) Generous high % uncapped commission scheme Opportunity to work in one of the fastest growing AI education businesses in the UK Choose your own equipment - Mac or Windows Flexibility to work from home several days a week Work with an ambitious team who are passionate about growing the business and having a positive social impact on the world A role with immediate responsibility and an established go-to-market motion that we want you to help take to the next level 25 days holiday plus bank holidays, with annual holiday increasing with each year of employment (up to a maximum of 5 additional loyalty days) Opt-in private healthcare scheme Opt-in private dental scheme
Production Engineer - Trading & Electronic Trading Systems Join MARGO in the UK (London) MARGO is a tech-native consultancy delivering high value-added IT expertise to the financial services industry. We operate in complex Front Office environments where trading activity relies on highly available, performant and resilient production systems. Our consultants work at the intersection of trading, development and infrastructure teams to ensure that critical platforms run reliably under real-time market constraints. Joining MARGO means working in demanding production environments, while benefiting from a human-sized structure, close follow up and tailored training paths. Business Context You will work within Front Office Production and Trading Technology environments, supporting live trading and electronic trading platforms. These environments are production critical, operate in real time and require strong ownership of system stability, performance and incident management. The role involves close interaction with traders, developers, IT support and infrastructure teams. Role Overview We are looking for a Front Office Production Engineer to operate, stabilise and continuously improve trading and electronic trading systems. The role is strongly technical and production-oriented. It combines hands on system operation, deep investigation of incidents, performance optimisation and automation, with close proximity to Front Office users. This position suits profiles who enjoy owning systems in production, understanding how applications behave under load and working across teams to improve reliability and performance. Key Responsibilities Production Ownership & Reliability Operate and support Front Office trading systems in production Ensure high availability, stability and performance during market hours Own incident management from detection to resolution and root cause analysis Participate in on call or production support rotations when required Contribute to post incident reviews and long term remediation actions System Investigation & Performance Investigate complex production issues across applications, operating systems and databases Perform log analysis, system diagnostics and performance troubleshooting Analyse latency, throughput and resource utilisation Work closely with development teams to identify and resolve production bottlenecks Automation & Tooling Develop scripts and tools to automate operational tasks and investigations Improve monitoring, alerting and observability of production systems Contribute to deployment, release and change automation Reduce manual interventions through standardisation and automation Change & Continuous Improvement Participate in releases, deployments and production changes Support testing and validation in pre production environments Continuously improve system resilience, scalability and operability Collaborate with infrastructure and network teams on production topics Technical Environment Core Technologies & Tools Front Office trading and electronic trading platforms Linux / UNIX environments (advanced usage, troubleshooting, scripting) Relational databases and SQL (production investigations, data validation) Windows environments Scripting and automation (Shell, Python, Perl or similar) Monitoring, logging and alerting tools Valued Technical Exposure Performance and capacity monitoring Release and deployment processes Interaction with development, infrastructure and network teams Understanding of market data and execution systems Required Experience & Skills Essential Experience in production engineering, IT operations or trading support environments Strong Linux / UNIX knowledge in production contexts Solid SQL skills for production analysis and investigations Strong troubleshooting and analytical skills Ability to work in real time, production critical environments Clear communication and strong ownership mindset Ability to work both independently and collaboratively Valued (but not restrictive) Front Office or trading system exposure Experience with scripting, automation or tooling development Understanding of financial markets and trading concepts Desire to evolve towards more technical or platform oriented roles Career Development Opportunities Depending on interests and performance, the role may evolve towards: Senior production or platform engineering roles DevOps or reliability engineering positions Closer interaction with development or architecture teams Why Join MARGO Access to demanding Front Office trading environments Strong focus on production ownership and system reliability Highly technical roles close to live trading activity Human-sized consultancy with close support and tailored training Long term career opportunities across production, engineering and development Please note - We do not offer visa sponsorship for this position. Interested? Motivated? Apply on our website or at
Jan 14, 2026
Full time
Production Engineer - Trading & Electronic Trading Systems Join MARGO in the UK (London) MARGO is a tech-native consultancy delivering high value-added IT expertise to the financial services industry. We operate in complex Front Office environments where trading activity relies on highly available, performant and resilient production systems. Our consultants work at the intersection of trading, development and infrastructure teams to ensure that critical platforms run reliably under real-time market constraints. Joining MARGO means working in demanding production environments, while benefiting from a human-sized structure, close follow up and tailored training paths. Business Context You will work within Front Office Production and Trading Technology environments, supporting live trading and electronic trading platforms. These environments are production critical, operate in real time and require strong ownership of system stability, performance and incident management. The role involves close interaction with traders, developers, IT support and infrastructure teams. Role Overview We are looking for a Front Office Production Engineer to operate, stabilise and continuously improve trading and electronic trading systems. The role is strongly technical and production-oriented. It combines hands on system operation, deep investigation of incidents, performance optimisation and automation, with close proximity to Front Office users. This position suits profiles who enjoy owning systems in production, understanding how applications behave under load and working across teams to improve reliability and performance. Key Responsibilities Production Ownership & Reliability Operate and support Front Office trading systems in production Ensure high availability, stability and performance during market hours Own incident management from detection to resolution and root cause analysis Participate in on call or production support rotations when required Contribute to post incident reviews and long term remediation actions System Investigation & Performance Investigate complex production issues across applications, operating systems and databases Perform log analysis, system diagnostics and performance troubleshooting Analyse latency, throughput and resource utilisation Work closely with development teams to identify and resolve production bottlenecks Automation & Tooling Develop scripts and tools to automate operational tasks and investigations Improve monitoring, alerting and observability of production systems Contribute to deployment, release and change automation Reduce manual interventions through standardisation and automation Change & Continuous Improvement Participate in releases, deployments and production changes Support testing and validation in pre production environments Continuously improve system resilience, scalability and operability Collaborate with infrastructure and network teams on production topics Technical Environment Core Technologies & Tools Front Office trading and electronic trading platforms Linux / UNIX environments (advanced usage, troubleshooting, scripting) Relational databases and SQL (production investigations, data validation) Windows environments Scripting and automation (Shell, Python, Perl or similar) Monitoring, logging and alerting tools Valued Technical Exposure Performance and capacity monitoring Release and deployment processes Interaction with development, infrastructure and network teams Understanding of market data and execution systems Required Experience & Skills Essential Experience in production engineering, IT operations or trading support environments Strong Linux / UNIX knowledge in production contexts Solid SQL skills for production analysis and investigations Strong troubleshooting and analytical skills Ability to work in real time, production critical environments Clear communication and strong ownership mindset Ability to work both independently and collaboratively Valued (but not restrictive) Front Office or trading system exposure Experience with scripting, automation or tooling development Understanding of financial markets and trading concepts Desire to evolve towards more technical or platform oriented roles Career Development Opportunities Depending on interests and performance, the role may evolve towards: Senior production or platform engineering roles DevOps or reliability engineering positions Closer interaction with development or architecture teams Why Join MARGO Access to demanding Front Office trading environments Strong focus on production ownership and system reliability Highly technical roles close to live trading activity Human-sized consultancy with close support and tailored training Long term career opportunities across production, engineering and development Please note - We do not offer visa sponsorship for this position. Interested? Motivated? Apply on our website or at
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose built procurement platform that provides a simple, consumer grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world class team coming from category defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role As a Senior Technical Support Engineer (TSE) on the Customer team, you play a mission critical role in ensuring our customers receive fast, accurate, and technically excellent support. You serve as the highest internal technical escalation point, combining deep product mastery with a strong ability to diagnose complex issues across integrations, workflows, and customer environments. You are the connective tissue between Support, Product, and Engineering, ensuring issues are surfaced with clear repro steps, impact assessments, and prioritization signals. You lead with operational rigor-improving processes, eliminating inefficiencies, and strengthening the pathways from customer reported issues to engineering resolution. In this role, you'll become an expert across Zip's rapidly expanding ecosystem-Procurement, Intake, Approvals, Suppliers, ERP and SSO integrations, and our broader workflow engine-while directly supporting marquee customers including Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. Your impact will scale as Zip grows: every improvement you introduce strengthens the technical foundation of our entire Customer organization. You will Technical Escalation & Issue Resolution Serve as the final technical escalation point for Support, unblocking TSEs, CSMs, and onboarding teams with expert level troubleshooting. Triage and validate bugs, perform deep dive investigations, reproduce issues, and determine ownership before routing to Engineering with complete context. Partner directly with Engineering to master Zip's architecture, including workflow nodes, task engines, integrations, and API layers. Operational Excellence & Process Ownership Identify, build, and maintain scalable escalation pathways from Customer Product Engineering. Strengthen internal triage processes by closing knowledge gaps, improving documentation, and optimizing tooling and workflows. Develop clear standards for debugging, ticket handoffs, reproduction steps, and prioritization signals to improve Engineering alignment and SLA predictability. Customer Advocacy & Cross Functional Partnership Collaborate with Product as the voice of the customer, influencing roadmap decisions through patterns surfaced in escalations. Work directly with customers when highly technical or urgent issues require senior level expertise. Support Sales, CSM, Onboarding, and TAM functions as a subject matter expert across procurement workflows, integrations, and system configurations. Data & Tooling Use internal tools, logs, and observability platforms (e.g., DataDog) to analyze customer configurations, trace failures, and understand system behavior. Validate integration flows using REST/GraphQL payloads, webhooks, APIs, and third party systems. Drive improvements by identifying systemic issues from recurring case patterns. Qualifications 5-6 years in a technical, customer facing role, with at least 2 years serving as an escalation point or senior technical leader within Support. Proven experience partnering directly with Engineering teams as the conduit between customer facing teams and R&D. Demonstrated success supporting enterprise scale customers across multiple industries. Track record of owning complex problems end to end, especially in high pressure scenarios or SLA sensitive engagements. Core Skills Exceptional written and verbal communication, with the ability to simplify complex technical concepts for non technical stakeholders. Strong prioritization, time management, and operational discipline across multiple active issues. Fast learner with the ability to quickly master complex architectures, workflows, and integrations. Technical Skills Advanced debugging skills with REST APIs, GraphQL, OAuth flows, SSO (Okta, Azure AD), webhooks, and integration payloads. Experience with iPaaS tools, custom integration development, and working across ERP systems such as NetSuite, Oracle, or SAP. Familiarity with SCIM, identity provisioning flows, and access control models. Strong understanding of OOD principles and experience with SQL (MySQL, PostgreSQL). Fluent in interpreting JSON, XML, CSV, and Excel based datasets. Competency with bash/shell, code editors, and common debugging utilities. Ability to read and interpret exception stack traces and logs. Exposure to cloud platforms (AWS, Azure, or GCP) and, ideally, containerized/microservice architectures (Docker, Kubernetes). Experience with Ruby, Python, JavaScript, or similar languages is a plus. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start up equity Full health, vision & dental coverage Commuter benefit Team building events & happy hours Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Jan 14, 2026
Full time
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose built procurement platform that provides a simple, consumer grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world class team coming from category defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role As a Senior Technical Support Engineer (TSE) on the Customer team, you play a mission critical role in ensuring our customers receive fast, accurate, and technically excellent support. You serve as the highest internal technical escalation point, combining deep product mastery with a strong ability to diagnose complex issues across integrations, workflows, and customer environments. You are the connective tissue between Support, Product, and Engineering, ensuring issues are surfaced with clear repro steps, impact assessments, and prioritization signals. You lead with operational rigor-improving processes, eliminating inefficiencies, and strengthening the pathways from customer reported issues to engineering resolution. In this role, you'll become an expert across Zip's rapidly expanding ecosystem-Procurement, Intake, Approvals, Suppliers, ERP and SSO integrations, and our broader workflow engine-while directly supporting marquee customers including Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. Your impact will scale as Zip grows: every improvement you introduce strengthens the technical foundation of our entire Customer organization. You will Technical Escalation & Issue Resolution Serve as the final technical escalation point for Support, unblocking TSEs, CSMs, and onboarding teams with expert level troubleshooting. Triage and validate bugs, perform deep dive investigations, reproduce issues, and determine ownership before routing to Engineering with complete context. Partner directly with Engineering to master Zip's architecture, including workflow nodes, task engines, integrations, and API layers. Operational Excellence & Process Ownership Identify, build, and maintain scalable escalation pathways from Customer Product Engineering. Strengthen internal triage processes by closing knowledge gaps, improving documentation, and optimizing tooling and workflows. Develop clear standards for debugging, ticket handoffs, reproduction steps, and prioritization signals to improve Engineering alignment and SLA predictability. Customer Advocacy & Cross Functional Partnership Collaborate with Product as the voice of the customer, influencing roadmap decisions through patterns surfaced in escalations. Work directly with customers when highly technical or urgent issues require senior level expertise. Support Sales, CSM, Onboarding, and TAM functions as a subject matter expert across procurement workflows, integrations, and system configurations. Data & Tooling Use internal tools, logs, and observability platforms (e.g., DataDog) to analyze customer configurations, trace failures, and understand system behavior. Validate integration flows using REST/GraphQL payloads, webhooks, APIs, and third party systems. Drive improvements by identifying systemic issues from recurring case patterns. Qualifications 5-6 years in a technical, customer facing role, with at least 2 years serving as an escalation point or senior technical leader within Support. Proven experience partnering directly with Engineering teams as the conduit between customer facing teams and R&D. Demonstrated success supporting enterprise scale customers across multiple industries. Track record of owning complex problems end to end, especially in high pressure scenarios or SLA sensitive engagements. Core Skills Exceptional written and verbal communication, with the ability to simplify complex technical concepts for non technical stakeholders. Strong prioritization, time management, and operational discipline across multiple active issues. Fast learner with the ability to quickly master complex architectures, workflows, and integrations. Technical Skills Advanced debugging skills with REST APIs, GraphQL, OAuth flows, SSO (Okta, Azure AD), webhooks, and integration payloads. Experience with iPaaS tools, custom integration development, and working across ERP systems such as NetSuite, Oracle, or SAP. Familiarity with SCIM, identity provisioning flows, and access control models. Strong understanding of OOD principles and experience with SQL (MySQL, PostgreSQL). Fluent in interpreting JSON, XML, CSV, and Excel based datasets. Competency with bash/shell, code editors, and common debugging utilities. Ability to read and interpret exception stack traces and logs. Exposure to cloud platforms (AWS, Azure, or GCP) and, ideally, containerized/microservice architectures (Docker, Kubernetes). Experience with Ruby, Python, JavaScript, or similar languages is a plus. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start up equity Full health, vision & dental coverage Commuter benefit Team building events & happy hours Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Overview The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross-channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best-in-class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day-to-day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad-hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day-to-day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast-paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 14, 2026
Full time
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Overview The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross-channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best-in-class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day-to-day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad-hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day-to-day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast-paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Hamburg, HH, DE, 20354 Essen, NW, DE, 45141 Swindon, Wiltshire, GB, SN5 6PB London, City of London, GB, EC2R 8HP Head of O&M Excellence - RWE Offshore Wind GmbH To start as soon as possible, full time, permanent. As Head of O&M Excellence, you will drive performance improvements across our operations portfolio, including the setup and ownership of our "Offshore Production System", perform diagnostics and identify improvement potentials. You will standardise processes and ensure a value oriented digitisation roadmap exists across operations. You will support the implementation of improvement initiatives, oversee Data & Performance Analysis, Works Management Processes, and central Maintenance Optimisation functions. This includes establishing and enhancing our Performance Management System, accurate reporting, standardising works management processes, and digitising them per our Digitisation Roadmap. You will lead fleet wide maintenance optimisation initiatives. Responsibilities Lead and develop the O&M Excellence Department to ensure industry leading operational performance, process and maintenance improvement, and systematic performance reporting of the offshore wind fleet. Lead and own the definition and ownership of the RWE Offshore Production System. Drive operational diagnostics and improvement identification across sites in collaboration with site/cluster leadership teams and inform target setting. Drive process standardisation for Operations fleet and the Digitisation roadmap (partly integrated with Production System ownership) for our Works Management Process landscape. Jointly own improvement targets with the site management team and support implementation on sites as needed. Maintain a standardised KPI framework for Operations, including loss tracking. Be responsible for timely and high quality performance reports for decision making of the leadership team. Drive data based performance diagnostics with site teams to enable improvement initiatives. Monitor improvement impacts and provide regular insights to other teams through reports. Lead our maintenance optimisation efforts across the fleet including standardisation of related works instructions. Qualifications Extensive operations experience and a proven history of delivering operational performance within offshore wind. Experience in systematic improvement work in offshore wind (lever identification, quantification and implementation). Prior experience with Production System development, lean principles and their practical implementation as well as experience from other industries is a strong plus. University degree in business, renewable energy, engineering, project management or equivalent. Several years of relevant working experience. Thorough understanding of the renewables business and its drivers and trends across markets and technologies. Flexibility and willingness to travel in the region and internationally on a regular basis. Success oriented personality, committed to driving operational performance against complex boundary conditions. Advanced structured problem solving capabilities combined with strategic thinking. English is mandatory; additional European languages are an advantage. Geographical focus for this role is international. EEO Statement & Company Information We value diversity and therefore welcome all applications - regardless of gender, disability, nationality, ethnic and social origin, religion/belief, age, sexual orientation, and identity. RWE Offshore Wind, a subsidiary of RWE AG, is one of the world's leading players in the field of offshore wind. We have more than 20 years of experience in the development, construction, and efficient operation of offshore wind farms. We currently operate 19 offshore wind farms, making us the second largest operator worldwide in terms of total capacity. We are currently building four additional wind farms with a combined capacity of nearly 4.9 GW and are developing numerous other projects. RWE Offshore Wind tests a wide variety of new technologies in our offshore wind farms, enabling these plants to operate more efficiently and economically. In addition, we are involved in and committed to numerous programmes and initiatives that accelerate innovation in offshore wind and promote the development of new industry standards, allowing you to act with conviction and courage as we pivot to new technologies - continuously improving together. RWE is leading the way to a modern energy world. With our investment and growth strategy, we are contributing significantly to the success of the energy transition and the decarbonisation of the energy system. Want to learn more about working for RWE Offshore? Join Our Journey Offshore by watching the miniseries including 6 episodes, 5 ambassadors and one exciting trip Offshore.
Jan 14, 2026
Full time
Hamburg, HH, DE, 20354 Essen, NW, DE, 45141 Swindon, Wiltshire, GB, SN5 6PB London, City of London, GB, EC2R 8HP Head of O&M Excellence - RWE Offshore Wind GmbH To start as soon as possible, full time, permanent. As Head of O&M Excellence, you will drive performance improvements across our operations portfolio, including the setup and ownership of our "Offshore Production System", perform diagnostics and identify improvement potentials. You will standardise processes and ensure a value oriented digitisation roadmap exists across operations. You will support the implementation of improvement initiatives, oversee Data & Performance Analysis, Works Management Processes, and central Maintenance Optimisation functions. This includes establishing and enhancing our Performance Management System, accurate reporting, standardising works management processes, and digitising them per our Digitisation Roadmap. You will lead fleet wide maintenance optimisation initiatives. Responsibilities Lead and develop the O&M Excellence Department to ensure industry leading operational performance, process and maintenance improvement, and systematic performance reporting of the offshore wind fleet. Lead and own the definition and ownership of the RWE Offshore Production System. Drive operational diagnostics and improvement identification across sites in collaboration with site/cluster leadership teams and inform target setting. Drive process standardisation for Operations fleet and the Digitisation roadmap (partly integrated with Production System ownership) for our Works Management Process landscape. Jointly own improvement targets with the site management team and support implementation on sites as needed. Maintain a standardised KPI framework for Operations, including loss tracking. Be responsible for timely and high quality performance reports for decision making of the leadership team. Drive data based performance diagnostics with site teams to enable improvement initiatives. Monitor improvement impacts and provide regular insights to other teams through reports. Lead our maintenance optimisation efforts across the fleet including standardisation of related works instructions. Qualifications Extensive operations experience and a proven history of delivering operational performance within offshore wind. Experience in systematic improvement work in offshore wind (lever identification, quantification and implementation). Prior experience with Production System development, lean principles and their practical implementation as well as experience from other industries is a strong plus. University degree in business, renewable energy, engineering, project management or equivalent. Several years of relevant working experience. Thorough understanding of the renewables business and its drivers and trends across markets and technologies. Flexibility and willingness to travel in the region and internationally on a regular basis. Success oriented personality, committed to driving operational performance against complex boundary conditions. Advanced structured problem solving capabilities combined with strategic thinking. English is mandatory; additional European languages are an advantage. Geographical focus for this role is international. EEO Statement & Company Information We value diversity and therefore welcome all applications - regardless of gender, disability, nationality, ethnic and social origin, religion/belief, age, sexual orientation, and identity. RWE Offshore Wind, a subsidiary of RWE AG, is one of the world's leading players in the field of offshore wind. We have more than 20 years of experience in the development, construction, and efficient operation of offshore wind farms. We currently operate 19 offshore wind farms, making us the second largest operator worldwide in terms of total capacity. We are currently building four additional wind farms with a combined capacity of nearly 4.9 GW and are developing numerous other projects. RWE Offshore Wind tests a wide variety of new technologies in our offshore wind farms, enabling these plants to operate more efficiently and economically. In addition, we are involved in and committed to numerous programmes and initiatives that accelerate innovation in offshore wind and promote the development of new industry standards, allowing you to act with conviction and courage as we pivot to new technologies - continuously improving together. RWE is leading the way to a modern energy world. With our investment and growth strategy, we are contributing significantly to the success of the energy transition and the decarbonisation of the energy system. Want to learn more about working for RWE Offshore? Join Our Journey Offshore by watching the miniseries including 6 episodes, 5 ambassadors and one exciting trip Offshore.
Principal, Enterprise Packaged Solutions page is loaded Principal, Enterprise Packaged Solutionslocations: GBR LND Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR104876# Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory's ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. # Job Description: Baker Tilly professionals on our Digital Team provide management consulting, solution design, and implementation services for mid- to large-size companies and organizations. This fast-paced team is looking for a leader that can guide our team members in understanding complex requirements and translate those into best-practice based designs, work independently or as part of a team, and have a track record of proven success. If yes, consider joining Baker Tilly US (BT), as a Consulting Principal in our Digital Solutions Technology Consulting Practice, focused on Enterprise Packaged Solutions in the IFS business systems space serving clients in the UK, US, and globally. You will work with firm leadership and our associates to serve clients and build the business, having a direct impact on the firm's success. You will be a valued mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. As a high growth firm, BT has the ability to provide you with amazing ownership experience working with some of the most entrepreneurial partners in our field. The possibilities with digital transformation are endless and the next phrase of our growth is just getting started - come join us and help build something special.Our IFS Global Practice consists of a cross-disciplined international group of professionals focused on the successful transformative implementation, optimization, and servicing of the IFS suite of business applications for our clients. We take our clients through a transformative and innovative journey through the delivery of the IFS business systems, ancillary solutions and management consulting services, allowing them to be the leaders within their respective markets. You will enjoy this role if: You are an expert with ERP Suite of business applications working with Manufacturing and Distribution and asset intensive clients, and want to make an impact to help grow this area You want to work for a leading advisory firm which is growing, growth means more opportunity You are passionate about contributing to your team's professional growth and your continued development, creating endless opportunities now, for tomorrowWhat you will do:Be a trusted leader of Baker Tilly's Digital Consulting Practice providing packaged software consulting services to our clients positively impacting your clients: Be part of a fast growing, innovative practice where your hard work and creativity can help us continue to build, improve and advance Enable organizations leveraging modern ERP solutions like IFS Cloud Work with a variety of clients, spanning many industries Design and deliver IFS Financial Modules (Accounts Receivable, Accounts Payable, General Ledger, Financial Reporting, and Product Costing) with leading practices throughout all phases of an ERP transformation Apply business process and system expertise to bring forth leading practices in the areas of Accounts Payable, Accounts Receivable, Chart of Account design/setup, Product Costing methods, Financial Reporting, Sales/VAT taxation, and Consolidations Hands-on formulation of business and functional requirements to set the direction for corresponding solution delivery aligned with business goals Oversee and participate in the configuration of the IFS Cloud solution to bring client requirements to life, lead testing, and training programs as a part of ERP transformations Support robust change management programs to increase adoption for our clients with the IFS Cloud solution Partner with clients to identify project risk and issues. Work together to collaboratively develop and articulate mitigation strategies Development and deployment of implementation methodologies, training, and toolkits through internal initiatives Support sales cycles as needed as a Subject Matter Expert Lead the continuous development of the market offering Provide coaching and mentoring to consultants and client team members Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue. Actively participate in request for proposals to pursue additional clients/services for the firm Participates with other service line leadership in developing market positioning and branding, strategy, and messaging Support the growth and development of team members helping associates meet their professional goals along with proactively supporting the recruitment efforts of future team members Demonstrate leadership, initiative, excellent team skills, and high ethical standards Represents the firm at key community events, firm functions, and other meetingQualifications Bachelor's degree in Accounting, Business or related field required, Master's or advanced degree highly desired CPA, Chartered Accountant, or other relevant certification(s) highly desired ERP Financial experience required working with Manufacturing/Distribution clients. Minimum of fifteen (15) years of implementation experience implementing financial/accounting modules, in a large-scale professional services firm; a blend of industry and consulting experience will be considered, with five (5+) years of supervisory experience, mentoring and counseling associates required Experience with additional IFS Application modules highly desired (Cost Accounting, Project Accounting, Fixed Assets, Financial Analysis, Group Consolidation); Will consider individuals with other ERP System experience such as SAP/Oracle or related Business expertise in FP&A processes a plus along with strong knowledge of other financial business processes such as Record to Report, Order to Cash, Procure to Pay Excellent analysis skills and the ability to develop processes and methodologies Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel, PowerPoint) required Ability to engage effectively at the business
Jan 13, 2026
Full time
Principal, Enterprise Packaged Solutions page is loaded Principal, Enterprise Packaged Solutionslocations: GBR LND Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR104876# Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory's ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. # Job Description: Baker Tilly professionals on our Digital Team provide management consulting, solution design, and implementation services for mid- to large-size companies and organizations. This fast-paced team is looking for a leader that can guide our team members in understanding complex requirements and translate those into best-practice based designs, work independently or as part of a team, and have a track record of proven success. If yes, consider joining Baker Tilly US (BT), as a Consulting Principal in our Digital Solutions Technology Consulting Practice, focused on Enterprise Packaged Solutions in the IFS business systems space serving clients in the UK, US, and globally. You will work with firm leadership and our associates to serve clients and build the business, having a direct impact on the firm's success. You will be a valued mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. As a high growth firm, BT has the ability to provide you with amazing ownership experience working with some of the most entrepreneurial partners in our field. The possibilities with digital transformation are endless and the next phrase of our growth is just getting started - come join us and help build something special.Our IFS Global Practice consists of a cross-disciplined international group of professionals focused on the successful transformative implementation, optimization, and servicing of the IFS suite of business applications for our clients. We take our clients through a transformative and innovative journey through the delivery of the IFS business systems, ancillary solutions and management consulting services, allowing them to be the leaders within their respective markets. You will enjoy this role if: You are an expert with ERP Suite of business applications working with Manufacturing and Distribution and asset intensive clients, and want to make an impact to help grow this area You want to work for a leading advisory firm which is growing, growth means more opportunity You are passionate about contributing to your team's professional growth and your continued development, creating endless opportunities now, for tomorrowWhat you will do:Be a trusted leader of Baker Tilly's Digital Consulting Practice providing packaged software consulting services to our clients positively impacting your clients: Be part of a fast growing, innovative practice where your hard work and creativity can help us continue to build, improve and advance Enable organizations leveraging modern ERP solutions like IFS Cloud Work with a variety of clients, spanning many industries Design and deliver IFS Financial Modules (Accounts Receivable, Accounts Payable, General Ledger, Financial Reporting, and Product Costing) with leading practices throughout all phases of an ERP transformation Apply business process and system expertise to bring forth leading practices in the areas of Accounts Payable, Accounts Receivable, Chart of Account design/setup, Product Costing methods, Financial Reporting, Sales/VAT taxation, and Consolidations Hands-on formulation of business and functional requirements to set the direction for corresponding solution delivery aligned with business goals Oversee and participate in the configuration of the IFS Cloud solution to bring client requirements to life, lead testing, and training programs as a part of ERP transformations Support robust change management programs to increase adoption for our clients with the IFS Cloud solution Partner with clients to identify project risk and issues. Work together to collaboratively develop and articulate mitigation strategies Development and deployment of implementation methodologies, training, and toolkits through internal initiatives Support sales cycles as needed as a Subject Matter Expert Lead the continuous development of the market offering Provide coaching and mentoring to consultants and client team members Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue. Actively participate in request for proposals to pursue additional clients/services for the firm Participates with other service line leadership in developing market positioning and branding, strategy, and messaging Support the growth and development of team members helping associates meet their professional goals along with proactively supporting the recruitment efforts of future team members Demonstrate leadership, initiative, excellent team skills, and high ethical standards Represents the firm at key community events, firm functions, and other meetingQualifications Bachelor's degree in Accounting, Business or related field required, Master's or advanced degree highly desired CPA, Chartered Accountant, or other relevant certification(s) highly desired ERP Financial experience required working with Manufacturing/Distribution clients. Minimum of fifteen (15) years of implementation experience implementing financial/accounting modules, in a large-scale professional services firm; a blend of industry and consulting experience will be considered, with five (5+) years of supervisory experience, mentoring and counseling associates required Experience with additional IFS Application modules highly desired (Cost Accounting, Project Accounting, Fixed Assets, Financial Analysis, Group Consolidation); Will consider individuals with other ERP System experience such as SAP/Oracle or related Business expertise in FP&A processes a plus along with strong knowledge of other financial business processes such as Record to Report, Order to Cash, Procure to Pay Excellent analysis skills and the ability to develop processes and methodologies Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel, PowerPoint) required Ability to engage effectively at the business
Commodities & Global Markets Client Specialist - Funds & Institutions Location: London (Additional office locations) Job ID: 19890 Date: 11-Dec-2025 Employment type: Permanent - Full time, Mid-senior, Senior Job category: The Commodities and Global Markets Client Specialist Unit is a frontline expert team supporting clients and counterparties with all ready-to-trade activities. The team partners closely with sales, origination, compliance, legal, and operations to ensure seamless client onboarding and servicing, while managing non-financial risk matters. The team delivers a positive client experience and practical risk outcomes across a diverse portfolio of funds and regulated financial institutions. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As a Client Specialist within Commodities and Global Markets, you will take direct responsibility for client relationships from a compliance, administrative and servicing perspective. You will act as the primary point of contact for clients on all ready-to-trade matters, ensuring regulatory and contractual requirements are met. You will partner with sales and origination teams to manage non-revenue responsibilities, freeing up capacity for commercial activities while maintaining strong connectivity with clients. Your expertise will be vital in translating regulatory requirements into clear, client-specific solutions and ensuring practical application of compliance and risk policies. You will support a portfolio of funds and regulated entities, including asset managers, hedge funds, private equity funds and financial institutions, delivering successful onboarding and ongoing engagement. What you offer Extensive experience in investment management operating models, fund structures, regulation and organisational frameworks, particularly within the EMEA region; Strong understanding of complex fund and ownership structures, such as SPVs, trusts, hedge funds, funds of funds, UCITS, AIFs, master-feeder setups and umbrella funds; Ability to navigate cross-border structures involving partnerships, securitisation vehicles and holding companies; Expertise in client due diligence, financial crime risk management and policy application, as well as strong knowledge of physical commodities and derivatives products, including contracts for difference, forwards, futures, swaps, swaptions and options; Demonstrated capability in contractual negotiation, including ISDA, CSA, EFET and other derivatives agreements; Experience with regulatory frameworks and classifications such as MiFID, EMIR, AMLD5 and 6, FATCA, CFTC Rules and Dodd Frank Act; Fluency or working proficiency in one or more EMEA languages to support cross-border client engagement and documentation review. We love hearing from anyone inspired to build a better future with us. If you're excited about the role, we encourage you to apply. What we offer 1 wellbeing leave day per year and a minimum of 25 days of annual leave; 26 weeks' paid parental leave for primary caregivers, 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers; Paid fertility leave for those undergoing or supporting fertility treatment; 2 days of paid volunteer leave and donation matching; Access to a wide range of salary sacrificing options; Benefits and initiatives to support your physical, mental and financial wellbeing, including comprehensive medical and life insurance cover; Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services; Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription; Access to company-funded emergency and backup dependent care services; Recognition and service awards; Hybrid and flexible working arrangements, dependent on role; Reimbursement for work from home equipment. About Commodities and Global Markets Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
Jan 13, 2026
Full time
Commodities & Global Markets Client Specialist - Funds & Institutions Location: London (Additional office locations) Job ID: 19890 Date: 11-Dec-2025 Employment type: Permanent - Full time, Mid-senior, Senior Job category: The Commodities and Global Markets Client Specialist Unit is a frontline expert team supporting clients and counterparties with all ready-to-trade activities. The team partners closely with sales, origination, compliance, legal, and operations to ensure seamless client onboarding and servicing, while managing non-financial risk matters. The team delivers a positive client experience and practical risk outcomes across a diverse portfolio of funds and regulated financial institutions. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As a Client Specialist within Commodities and Global Markets, you will take direct responsibility for client relationships from a compliance, administrative and servicing perspective. You will act as the primary point of contact for clients on all ready-to-trade matters, ensuring regulatory and contractual requirements are met. You will partner with sales and origination teams to manage non-revenue responsibilities, freeing up capacity for commercial activities while maintaining strong connectivity with clients. Your expertise will be vital in translating regulatory requirements into clear, client-specific solutions and ensuring practical application of compliance and risk policies. You will support a portfolio of funds and regulated entities, including asset managers, hedge funds, private equity funds and financial institutions, delivering successful onboarding and ongoing engagement. What you offer Extensive experience in investment management operating models, fund structures, regulation and organisational frameworks, particularly within the EMEA region; Strong understanding of complex fund and ownership structures, such as SPVs, trusts, hedge funds, funds of funds, UCITS, AIFs, master-feeder setups and umbrella funds; Ability to navigate cross-border structures involving partnerships, securitisation vehicles and holding companies; Expertise in client due diligence, financial crime risk management and policy application, as well as strong knowledge of physical commodities and derivatives products, including contracts for difference, forwards, futures, swaps, swaptions and options; Demonstrated capability in contractual negotiation, including ISDA, CSA, EFET and other derivatives agreements; Experience with regulatory frameworks and classifications such as MiFID, EMIR, AMLD5 and 6, FATCA, CFTC Rules and Dodd Frank Act; Fluency or working proficiency in one or more EMEA languages to support cross-border client engagement and documentation review. We love hearing from anyone inspired to build a better future with us. If you're excited about the role, we encourage you to apply. What we offer 1 wellbeing leave day per year and a minimum of 25 days of annual leave; 26 weeks' paid parental leave for primary caregivers, 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers; Paid fertility leave for those undergoing or supporting fertility treatment; 2 days of paid volunteer leave and donation matching; Access to a wide range of salary sacrificing options; Benefits and initiatives to support your physical, mental and financial wellbeing, including comprehensive medical and life insurance cover; Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services; Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription; Access to company-funded emergency and backup dependent care services; Recognition and service awards; Hybrid and flexible working arrangements, dependent on role; Reimbursement for work from home equipment. About Commodities and Global Markets Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
About the Sales team Reporting into the incoming Commercial Director, you'll be a foundational member of a new sales team. After a year of execution and experimentation, we've built a solid foundation and are now doubling down on proven strategies to drive awareness, engagement, pipeline, and revenue. Your role is critical to this evolution. As part of our lean, experienced team, you'll have a direct impact on shaping the future of Sales at Supercritical and, ultimately, on how the world reaches net zero by 2050. About the role As a seasoned Enterprise Account Executive, you'll drive Supercritical's growth by generating new opportunities and closing large, complex deals in the enterprise segment with urgency. You'll bring sales acumen and execution excellence to your role while working closely with Marketing, Supply, and Product to shape a world-class GTM team, taking an account-driven approach across inbound, outbound, and events. You won't just hustle for meetings and close large deals, you'll also build. Responsibilities Find opportunities: You'll partner with Growth Marketing to identify, qualify, and nurture high-value opportunities within targeted segments as part of our 1:few and 1:1 ABM program. You'll obsess about your accounts. You want to understand what makes them tick and how to engage them, taking a scrappy yet thoughtful approach to getting in front of your accounts and generating new ICP opportunities despite the limited tools at your disposal. Mapping accounts, understanding the account psychology, building engagement plans, attending events, building relationships, sharing new data reports, sending tailored emails, and engaging with content on LinkedIn are just some of what you'll do to drive new opportunities. Manage and close large deals: You'll follow our established sales process, running a tight ship from discovery to closed/won - whether direct sale or RFP. You'll conduct deep-dive discovery calls that uncover the core challenges of your prospects and clearly articulate how our solutions add value. With strategic insight and a tailored approach, you'll develop deal strategies that set us apart in a competitive landscape. Leveraging your network and deep account understanding, you'll navigate obstacles, ensuring every deal is rigorously qualified-even in the closing stages. Once the contract is signed, you'll facilitate a smooth handoff to Account Management, laying the foundation for long-term success. Know your stuff: Develop an expert-level understanding of carbon removal, from the methods and projects to the credits available in our marketplace, including benefits, pricing, and verification processes. Stay on top of market and policy trends to power your prospecting and deal strategy with insights that challenge and educate prospects. Represent Supercritical with authority at industry events, conferences, and client meetings, showcasing your deep expertise in carbon removal. Collaborate for alignment and speed: While autonomous and self-driven, you recognize that our success is built on teamwork. You'll work with Marketing, Supply, Product, and Finance to align on positioning, messaging, portfolio strategy, product development, and pricing. You proactively gather and share feedback from your accounts, using these insights to fine-tune our GTM approach and drive continuous improvements across the organization. Forecast, monitor, optimize, and report: You'll be laser-focused on your metrics-tracking every activity, monitoring pipeline health, and accurately reporting closed GMV. By partnering with leadership and leveraging data-driven insights, you'll continuously refine your strategy to meet and exceed your sales targets. Who you are You have at least 6 years of quota-carrying experience in complex enterprise environments like software, knowledge, or services sales, with a proven track record of closing high-value deals within lengthy sales cycles You're experienced in multi-channel ABM and enterprise prospecting and excel at managing sophisticated engagement models in challenging markets You're a self-starter with a strategic mindset, a consultative selling approach, and a passion for building something from the ground up in a high-growth startup environment - needing to create things excites rather than frustrates you You possess a genuine interest in sustainability, climate, and carbon removal, paired with the curiosity to master the technical subject matter Your written and verbal communication skills are exceptional, and you thrive in collaborative, fast-paced settings Our values We have set ourselves the mission of leading the carbon removal market to 14,000x its current size by 2050. In order to do that we need brave adventurers that think huge and deliver at speed. We call this the 14,000x mindset. The key components of the 14,000x mindset are: Ownership mentality: We relish autonomy and we create it for others. We are deeply curious and thrive on understanding the root cause of complex problems. We take ownership over our own and our team's development by giving and soliciting direct and actionable feedback. ️Move fast: We identify the most important problems to solve and cut everything else. We test ideas early so we don't waste time on dead ends. We default to action and deliver awesome results. ️Radiate positive energy: We come to problems with energy and passion. We nurture new ideas and engage positively in testing them. We inspire our colleagues to go further and are resilient to set backs. We recharge by taking time off. We are here for a great day, not a long day. Communicate proactively: We communicate simply and directly. We broadcast updates, insights and lessons learnt, especially when things haven't gone to plan. We give as much context as possible so our teammates can make great decisions. Perks & Benefits Competitive Salary - £150,000 - £175,000 OTE (depending on experience) Unlimited Annual Leave - Take the time you need to recharge Extra Time Off - The first Friday of every month is a company-wide day off Pension Contribution - We'll match your 5% contribution with 3% Flexible Hybrid Work - Work remotely first, with the option to use our London co-working space in Work.life Old Street Wellbeing & Home Setup Support - £1,000 annual wellbeing allowance + up to £500 for home office equipment Team Socials - Monthly company gatherings in London and annual company multi-day offsites. Diversity and Inclusion We've been committed to building an inclusive and diverse workplace since day one of the company. We're the only company we're aware of with a 50:50 gender balanced list of investors and our day to day processes are always defined with D&I in mind, for example our remote first policy and flexibility around working time. We are excited to encourage applications and interest from individuals underrepresented in the climate and tech space. Climate change and climate justice is a social issue that cuts across race and gender. We welcome applicants with lived experience across these issues. Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire! UK Sponsorship & Applicants currently outside the UK UK Work Sponsorship: Unfortunately, at this stage of our growth, we are unable to offer UK sponsorship to applicants. Candidates who live outside the UK who are not looking to live and work in the UK, are within 3 hours of the GMT/BST timezone and are willing to travel to London quarterly are encouraged to apply. Please note we will use an Employer of Record arrangement in these circumstances.
Jan 13, 2026
Full time
About the Sales team Reporting into the incoming Commercial Director, you'll be a foundational member of a new sales team. After a year of execution and experimentation, we've built a solid foundation and are now doubling down on proven strategies to drive awareness, engagement, pipeline, and revenue. Your role is critical to this evolution. As part of our lean, experienced team, you'll have a direct impact on shaping the future of Sales at Supercritical and, ultimately, on how the world reaches net zero by 2050. About the role As a seasoned Enterprise Account Executive, you'll drive Supercritical's growth by generating new opportunities and closing large, complex deals in the enterprise segment with urgency. You'll bring sales acumen and execution excellence to your role while working closely with Marketing, Supply, and Product to shape a world-class GTM team, taking an account-driven approach across inbound, outbound, and events. You won't just hustle for meetings and close large deals, you'll also build. Responsibilities Find opportunities: You'll partner with Growth Marketing to identify, qualify, and nurture high-value opportunities within targeted segments as part of our 1:few and 1:1 ABM program. You'll obsess about your accounts. You want to understand what makes them tick and how to engage them, taking a scrappy yet thoughtful approach to getting in front of your accounts and generating new ICP opportunities despite the limited tools at your disposal. Mapping accounts, understanding the account psychology, building engagement plans, attending events, building relationships, sharing new data reports, sending tailored emails, and engaging with content on LinkedIn are just some of what you'll do to drive new opportunities. Manage and close large deals: You'll follow our established sales process, running a tight ship from discovery to closed/won - whether direct sale or RFP. You'll conduct deep-dive discovery calls that uncover the core challenges of your prospects and clearly articulate how our solutions add value. With strategic insight and a tailored approach, you'll develop deal strategies that set us apart in a competitive landscape. Leveraging your network and deep account understanding, you'll navigate obstacles, ensuring every deal is rigorously qualified-even in the closing stages. Once the contract is signed, you'll facilitate a smooth handoff to Account Management, laying the foundation for long-term success. Know your stuff: Develop an expert-level understanding of carbon removal, from the methods and projects to the credits available in our marketplace, including benefits, pricing, and verification processes. Stay on top of market and policy trends to power your prospecting and deal strategy with insights that challenge and educate prospects. Represent Supercritical with authority at industry events, conferences, and client meetings, showcasing your deep expertise in carbon removal. Collaborate for alignment and speed: While autonomous and self-driven, you recognize that our success is built on teamwork. You'll work with Marketing, Supply, Product, and Finance to align on positioning, messaging, portfolio strategy, product development, and pricing. You proactively gather and share feedback from your accounts, using these insights to fine-tune our GTM approach and drive continuous improvements across the organization. Forecast, monitor, optimize, and report: You'll be laser-focused on your metrics-tracking every activity, monitoring pipeline health, and accurately reporting closed GMV. By partnering with leadership and leveraging data-driven insights, you'll continuously refine your strategy to meet and exceed your sales targets. Who you are You have at least 6 years of quota-carrying experience in complex enterprise environments like software, knowledge, or services sales, with a proven track record of closing high-value deals within lengthy sales cycles You're experienced in multi-channel ABM and enterprise prospecting and excel at managing sophisticated engagement models in challenging markets You're a self-starter with a strategic mindset, a consultative selling approach, and a passion for building something from the ground up in a high-growth startup environment - needing to create things excites rather than frustrates you You possess a genuine interest in sustainability, climate, and carbon removal, paired with the curiosity to master the technical subject matter Your written and verbal communication skills are exceptional, and you thrive in collaborative, fast-paced settings Our values We have set ourselves the mission of leading the carbon removal market to 14,000x its current size by 2050. In order to do that we need brave adventurers that think huge and deliver at speed. We call this the 14,000x mindset. The key components of the 14,000x mindset are: Ownership mentality: We relish autonomy and we create it for others. We are deeply curious and thrive on understanding the root cause of complex problems. We take ownership over our own and our team's development by giving and soliciting direct and actionable feedback. ️Move fast: We identify the most important problems to solve and cut everything else. We test ideas early so we don't waste time on dead ends. We default to action and deliver awesome results. ️Radiate positive energy: We come to problems with energy and passion. We nurture new ideas and engage positively in testing them. We inspire our colleagues to go further and are resilient to set backs. We recharge by taking time off. We are here for a great day, not a long day. Communicate proactively: We communicate simply and directly. We broadcast updates, insights and lessons learnt, especially when things haven't gone to plan. We give as much context as possible so our teammates can make great decisions. Perks & Benefits Competitive Salary - £150,000 - £175,000 OTE (depending on experience) Unlimited Annual Leave - Take the time you need to recharge Extra Time Off - The first Friday of every month is a company-wide day off Pension Contribution - We'll match your 5% contribution with 3% Flexible Hybrid Work - Work remotely first, with the option to use our London co-working space in Work.life Old Street Wellbeing & Home Setup Support - £1,000 annual wellbeing allowance + up to £500 for home office equipment Team Socials - Monthly company gatherings in London and annual company multi-day offsites. Diversity and Inclusion We've been committed to building an inclusive and diverse workplace since day one of the company. We're the only company we're aware of with a 50:50 gender balanced list of investors and our day to day processes are always defined with D&I in mind, for example our remote first policy and flexibility around working time. We are excited to encourage applications and interest from individuals underrepresented in the climate and tech space. Climate change and climate justice is a social issue that cuts across race and gender. We welcome applicants with lived experience across these issues. Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire! UK Sponsorship & Applicants currently outside the UK UK Work Sponsorship: Unfortunately, at this stage of our growth, we are unable to offer UK sponsorship to applicants. Candidates who live outside the UK who are not looking to live and work in the UK, are within 3 hours of the GMT/BST timezone and are willing to travel to London quarterly are encouraged to apply. Please note we will use an Employer of Record arrangement in these circumstances.
