245 Hammersmith (95989), United Kingdom, London, Payment Network Compliance - Senior Manager About This Role The Payment Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What You'll Do Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What We're Looking For Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework Experience within financial services is preferred, and experience within a Payment Network / Cards / Lending business is highly desirable What We're Looking For Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where And How You'll Work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's In It For You Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What You Should Know About How We Recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We Also Partner With Organisations Including The Women In Finance And Race At Work Charters, Stonewall And UpReach To Find People From Every Walk Of Life And Help Them Thrive With Us. We Have a Whole Host Of Internal Networks And Support Groups You Could Be Involved In, To Name a Few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Sep 24, 2026
Full time
245 Hammersmith (95989), United Kingdom, London, Payment Network Compliance - Senior Manager About This Role The Payment Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What You'll Do Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What We're Looking For Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework Experience within financial services is preferred, and experience within a Payment Network / Cards / Lending business is highly desirable What We're Looking For Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where And How You'll Work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's In It For You Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What You Should Know About How We Recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We Also Partner With Organisations Including The Women In Finance And Race At Work Charters, Stonewall And UpReach To Find People From Every Walk Of Life And Help Them Thrive With Us. We Have a Whole Host Of Internal Networks And Support Groups You Could Be Involved In, To Name a Few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Working with senior leaders and DofE staff within these organisations to ensure young people have access to a high-quality DofE programme, particularly those facing barriers to participation. This is a field-based role, working from home when not attending meetings, training sessions or events. Applicants should live within, or close to, the Central London portfolio area. Build and maintain positive relationships with Licensed Organisations. Provide day-to-day support, guidance and training to DofE staff and volunteers. Develop and implement plans to help organisations grow and improve their DofE provision. Monitor performance, participation and targets using DofE systems and reporting tools. Conduct licence reviews and support the licensing of new organisations. Encourage greater participation from young people experiencing marginalisation. Attend and deliver meetings, training and presentations both online and in person. Support the planning and delivery of regional and national DofE events. Contribute to projects and working groups across the organisation. Support funding applications and project reporting where required. Help deliver the DofE Strategy and England Business Plan. We're looking for someone who is passionate about making a positive impact and who thrives on building strong partnerships and delivering excellent support. Experience building strong working relationships with a variety of stakeholders. Strong communication and influencing skills. Able to work independently and as part of a team. Excellent organisational and administration skills. Good written and verbal communication skills. Confident delivering meetings, presentations and training sessions. A proactive and solution-focused approach. Ability to analyse data and use information to support decision-making. Good IT skills, including Microsoft Teams, Outlook, Word, Excel and SharePoint. The successful candidate will: Live within, or close to, the Central London portfolio area. Be willing to travel regularly across the portfolio. Be able to work occasional early mornings, evenings and weekends. Be willing to undertake occasional overnight stays for meetings and event
Sep 23, 2026
Full time
Working with senior leaders and DofE staff within these organisations to ensure young people have access to a high-quality DofE programme, particularly those facing barriers to participation. This is a field-based role, working from home when not attending meetings, training sessions or events. Applicants should live within, or close to, the Central London portfolio area. Build and maintain positive relationships with Licensed Organisations. Provide day-to-day support, guidance and training to DofE staff and volunteers. Develop and implement plans to help organisations grow and improve their DofE provision. Monitor performance, participation and targets using DofE systems and reporting tools. Conduct licence reviews and support the licensing of new organisations. Encourage greater participation from young people experiencing marginalisation. Attend and deliver meetings, training and presentations both online and in person. Support the planning and delivery of regional and national DofE events. Contribute to projects and working groups across the organisation. Support funding applications and project reporting where required. Help deliver the DofE Strategy and England Business Plan. We're looking for someone who is passionate about making a positive impact and who thrives on building strong partnerships and delivering excellent support. Experience building strong working relationships with a variety of stakeholders. Strong communication and influencing skills. Able to work independently and as part of a team. Excellent organisational and administration skills. Good written and verbal communication skills. Confident delivering meetings, presentations and training sessions. A proactive and solution-focused approach. Ability to analyse data and use information to support decision-making. Good IT skills, including Microsoft Teams, Outlook, Word, Excel and SharePoint. The successful candidate will: Live within, or close to, the Central London portfolio area. Be willing to travel regularly across the portfolio. Be able to work occasional early mornings, evenings and weekends. Be willing to undertake occasional overnight stays for meetings and event
About Pathway Fund Pathway Fund is a social investment organisation working to create a more equitable economy and improve access to capital for Black and Ethnically Minoritised communities and organisations. Our work spans investment, community development, social enterprise and community wealth building. We are entering an important period of growth and need to communicate more clearly and confidently who we are, what we stand for and the difference we make. Role profile: Head of Communications & Engagement Reports to: Chief Executive Officer Location: London Contract: Permanent Salary: £58k - £65k About the role As Pathway's most senior communications leader, the Head of Communications & Engagement will shape our organisational narrative and lead our communications, storytelling and engagement strategy. You will turn complex ideas, investment activity, evidence and community experience into compelling stories for communities, staff, trustees, funders, investors, government and partners. You will strengthen Pathway's profile, build meaningful stakeholder relationships and help colleagues become confident ambassadors for our work. This is a strategic leadership role requiring sound judgement and hands-on delivery. You will work collaboratively across Pathway and with external support, while retaining ownership of our voice, narrative, brand and engagement approach. Policy leadership sits separately from this role. Key Responsibilities Communications Strategy and Leadership Develop and deliver an organisation-wide communications and engagement strategy aligned with Pathway's objectives. Set clear priorities, audiences, messages and channels, and establish effective communications systems, governance and performance measures. Advise the CEO, Board and senior leadership on communications, reputation, stakeholder engagement, risks and opportunities. Brand, Narrative and Storytelling Own and strengthen Pathway's narrative, brand and positioning across all communications. Turn complex investment activity, programme evidence and impact data into clear and compelling stories for different audiences. Develop high-quality content across digital, social, print, film, publications and events. Centre community voices through ethical and authentic storytelling, including the experiences of Black and Ethnically Minoritised communities involved in community-led housing, community assets and wealth building. Internal and External Communications Lead internal communications that connect colleagues with Pathway's mission, strategy and impact, equipping staff and trustees to act as confident ambassadors. Lead external communications, media activity, thought leadership and major organisational announcements. Build Pathway's profile and strengthen its reputation across social investment, community development, community wealth building and racial equity. Stakeholder and Community Engagement Build meaningful relationships with communities, government, public bodies, funders, investors, media, partners and sector organisations. Develop engagement plans that strengthen influence, support investment opportunities and advance Pathway's mission. Create genuine two-way engagement, enabling communities to shape Pathway's narrative and tell their own stories. Ensure communications are accessible, culturally informed and relevant to diverse audiences. CEO and Board Support Act as senior communications adviser to the CEO and Board. Prepare speeches, presentations, briefings, key messages and talking points. Support high-profile engagements and advise on the external stakeholder environment. Organisational Capability and Delivery Build communications capability across Pathway through guidance, coaching, tools and practical support. Commission and manage agencies, freelancers, suppliers and the communications budget. Combine strategic leadership with hands-on writing, coordination and delivery. Key Relationships Internal: CEO, Board and Chair, senior leadership team, programme and investment teams, and colleagues across Pathway. External: Communities and community organisations, funders, investors, government and public bodies, media, strategic partners, and communications and public affairs advisers. Candidate profile You will bring: Significant senior-level experience in communications, engagement, public affairs, marketing or a related field. A strong track record of developing and delivering communications strategies in a complex or mission-driven organisation. Exceptional writing and storytelling skills, with the ability to turn complex information into clear, accessible and compelling content. Experience shaping organisational narratives, building reputation and delivering content across digital, social, print and events. Experience developing genuine two-way engagement with communities and stakeholders. Confidence advising senior leaders and boards, managing sensitive communications and building relationships across sectors. Experience managing agencies, suppliers and communications budgets. Strategic judgement combined with a practical, delivery-focused approach. Strong relationship-building, political awareness and digital communications capability. A collaborative, community-centred approach and commitment to racial and economic equity. Knowledge of social investment, community development, community wealth building, community-led housing, social enterprise or the VCSE sector would be advantageous. Experience working with Black and Ethnically Minoritised-led communities or organisations is particularly welcome, but sector knowledge is not a substitute for strong communications and engagement capability. Personal Qualities We are looking for someone who is: Mission-driven and committed to racial and economic equity. Collaborative, curious and an excellent listener. Authentic, credible and able to challenge constructively. Politically and culturally aware. Comfortable with change and ambiguity. Pragmatic and able to combine strategic thinking with hands-on delivery. What Success Will Look Like Within the first 12 months, the successful candidate will have: Established a clear communications and engagement strategy. Strengthened Pathway's narrative, profile and reputation. Developed consistent, high-quality communications and ethical community storytelling. Built stronger relationships with priority communities, funders, investors, government and partners. Improved internal engagement and communications capability across Pathway. Established effective systems and measures for communications performance. Developed the narrative and stakeholder proposition around community-led housing, community assets and community wealth building for Black and Ethnically Minoritised communities. You will work collaboratively across Pathway and with external support, while retaining ownership of our voice, narrative, brand and engagement approach. Policy leadership sits separately from this role. Recruitment and Inclusion This is a storytelling role, and candidates will be assessed on their ability to apply their skills in practice. The recruitment process will include a practical exercise assessing strategic judgement, writing, storytelling, audience insight and delivery. Pathway welcomes applicants from backgrounds underrepresented in senior leadership and people with lived experience of the inequalities we seek to address. We are committed to fair, inclusive and accessible recruitment, and will provide reasonable adjustments throughout the process. How to Apply Applications should be sent using the apply link before 5:00pm on 14 October 2026.
Sep 23, 2026
Full time
About Pathway Fund Pathway Fund is a social investment organisation working to create a more equitable economy and improve access to capital for Black and Ethnically Minoritised communities and organisations. Our work spans investment, community development, social enterprise and community wealth building. We are entering an important period of growth and need to communicate more clearly and confidently who we are, what we stand for and the difference we make. Role profile: Head of Communications & Engagement Reports to: Chief Executive Officer Location: London Contract: Permanent Salary: £58k - £65k About the role As Pathway's most senior communications leader, the Head of Communications & Engagement will shape our organisational narrative and lead our communications, storytelling and engagement strategy. You will turn complex ideas, investment activity, evidence and community experience into compelling stories for communities, staff, trustees, funders, investors, government and partners. You will strengthen Pathway's profile, build meaningful stakeholder relationships and help colleagues become confident ambassadors for our work. This is a strategic leadership role requiring sound judgement and hands-on delivery. You will work collaboratively across Pathway and with external support, while retaining ownership of our voice, narrative, brand and engagement approach. Policy leadership sits separately from this role. Key Responsibilities Communications Strategy and Leadership Develop and deliver an organisation-wide communications and engagement strategy aligned with Pathway's objectives. Set clear priorities, audiences, messages and channels, and establish effective communications systems, governance and performance measures. Advise the CEO, Board and senior leadership on communications, reputation, stakeholder engagement, risks and opportunities. Brand, Narrative and Storytelling Own and strengthen Pathway's narrative, brand and positioning across all communications. Turn complex investment activity, programme evidence and impact data into clear and compelling stories for different audiences. Develop high-quality content across digital, social, print, film, publications and events. Centre community voices through ethical and authentic storytelling, including the experiences of Black and Ethnically Minoritised communities involved in community-led housing, community assets and wealth building. Internal and External Communications Lead internal communications that connect colleagues with Pathway's mission, strategy and impact, equipping staff and trustees to act as confident ambassadors. Lead external communications, media activity, thought leadership and major organisational announcements. Build Pathway's profile and strengthen its reputation across social investment, community development, community wealth building and racial equity. Stakeholder and Community Engagement Build meaningful relationships with communities, government, public bodies, funders, investors, media, partners and sector organisations. Develop engagement plans that strengthen influence, support investment opportunities and advance Pathway's mission. Create genuine two-way engagement, enabling communities to shape Pathway's narrative and tell their own stories. Ensure communications are accessible, culturally informed and relevant to diverse audiences. CEO and Board Support Act as senior communications adviser to the CEO and Board. Prepare speeches, presentations, briefings, key messages and talking points. Support high-profile engagements and advise on the external stakeholder environment. Organisational Capability and Delivery Build communications capability across Pathway through guidance, coaching, tools and practical support. Commission and manage agencies, freelancers, suppliers and the communications budget. Combine strategic leadership with hands-on writing, coordination and delivery. Key Relationships Internal: CEO, Board and Chair, senior leadership team, programme and investment teams, and colleagues across Pathway. External: Communities and community organisations, funders, investors, government and public bodies, media, strategic partners, and communications and public affairs advisers. Candidate profile You will bring: Significant senior-level experience in communications, engagement, public affairs, marketing or a related field. A strong track record of developing and delivering communications strategies in a complex or mission-driven organisation. Exceptional writing and storytelling skills, with the ability to turn complex information into clear, accessible and compelling content. Experience shaping organisational narratives, building reputation and delivering content across digital, social, print and events. Experience developing genuine two-way engagement with communities and stakeholders. Confidence advising senior leaders and boards, managing sensitive communications and building relationships across sectors. Experience managing agencies, suppliers and communications budgets. Strategic judgement combined with a practical, delivery-focused approach. Strong relationship-building, political awareness and digital communications capability. A collaborative, community-centred approach and commitment to racial and economic equity. Knowledge of social investment, community development, community wealth building, community-led housing, social enterprise or the VCSE sector would be advantageous. Experience working with Black and Ethnically Minoritised-led communities or organisations is particularly welcome, but sector knowledge is not a substitute for strong communications and engagement capability. Personal Qualities We are looking for someone who is: Mission-driven and committed to racial and economic equity. Collaborative, curious and an excellent listener. Authentic, credible and able to challenge constructively. Politically and culturally aware. Comfortable with change and ambiguity. Pragmatic and able to combine strategic thinking with hands-on delivery. What Success Will Look Like Within the first 12 months, the successful candidate will have: Established a clear communications and engagement strategy. Strengthened Pathway's narrative, profile and reputation. Developed consistent, high-quality communications and ethical community storytelling. Built stronger relationships with priority communities, funders, investors, government and partners. Improved internal engagement and communications capability across Pathway. Established effective systems and measures for communications performance. Developed the narrative and stakeholder proposition around community-led housing, community assets and community wealth building for Black and Ethnically Minoritised communities. You will work collaboratively across Pathway and with external support, while retaining ownership of our voice, narrative, brand and engagement approach. Policy leadership sits separately from this role. Recruitment and Inclusion This is a storytelling role, and candidates will be assessed on their ability to apply their skills in practice. The recruitment process will include a practical exercise assessing strategic judgement, writing, storytelling, audience insight and delivery. Pathway welcomes applicants from backgrounds underrepresented in senior leadership and people with lived experience of the inequalities we seek to address. We are committed to fair, inclusive and accessible recruitment, and will provide reasonable adjustments throughout the process. How to Apply Applications should be sent using the apply link before 5:00pm on 14 October 2026.
Birkenhead, United Kingdom Posted on 01/09/2026 At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. Job Description 3 Month Contract With A Local Authority Job Purpose The Trading Standards Officer - Technical will carry out complex and serious criminal compliance enforcement activities across the regulatory service. Working within a generic Trading Standards team, the post holder will undertake inspections, surveys, investigations and enforcement activity to identify legal contraventions and secure business compliance. The role requires a high level of professional judgement and autonomy, with responsibility for assessing risk, selecting and implementing appropriate enforcement action, resolving complex issues and providing specialist Trading Standards advice. The post holder will also contribute to service development, partnership working, policy implementation and the supervision and development of less experienced colleagues. Key Responsibilities Undertake and/or supervise complex Trading Standards investigations and projects involving a range of internal and external stakeholders. Conduct inspections, surveys, investigations and compliance activities relating to Trading Standards legislation. Identify legal contraventions, assess risk and select, recommend and implement appropriate enforcement action in accordance with relevant policies and procedures. Utilise the full range of enforcement powers, from informal education and advice through to formal legal proceedings. Prepare reports, correspondence, interview records and case files, and brief Legal Services as required. Give evidence in court and attend case conferences, Council meetings and other formal proceedings when required. Investigate consumer complaints and enquiries and provide appropriate resolutions. Provide professional and technical advice to members of the public, businesses and commercial undertakings. Respond to enquiries and complaints from Councillors, Members of Parliament, senior managers, members of the public and business partners. Provide specialist advice, guidance, training and mentoring to less experienced colleagues and monitor the quality and consistency of their work. Participate in consistency exercises and initiatives to ensure Trading Standards legislation is enforced consistently and uniformly. Develop and maintain lead officer responsibility for one or more specialist areas within the Trading Standards service. Work collaboratively with Council departments, Local Authorities, professional bodies and external organisations, including statutory and voluntary agencies. Represent the Trading Standards Service at local, regional and national meetings, initiatives, projects and working groups. Contribute to local and national health promotion initiatives and wider regulatory projects. Research, review and contribute to the development and implementation of Trading Standards policies, procedures and service plans. Keep up to date with changes in legislation, statutory guidance, Government initiatives and relevant good practice. Monitor changes, trends and emerging issues and provide management information and recommendations to support service planning and improvement. Produce accurate management information, statutory returns, statistics and performance reports within required timescales. Identify opportunities to improve operational performance, efficiency and service delivery, highlighting significant risks and opportunities to senior management. Contribute to the assessment of service planning changes, resources, objectives, targets, fees and operational costs. Ensure the security, care and maintenance of equipment and evidence, including maintaining the continuity of the evidence chain. Ensure information and databases are accurate, secure and maintained in accordance with data protection requirements. Maintain confidentiality and comply with relevant legislation, statutory guidance, professional codes and Council policies. Deliver presentations and training to Council employees, external agencies and other stakeholders. Use effective negotiation, persuasion and communication skills to influence behaviour and achieve compliance. Work with a high degree of autonomy, exercising professional judgement in problem-solving, risk identification, prioritisation and decision-making. Support the effective delivery of agreed service levels and contribute to the continuous improvement of the Trading Standards service. Requirements Essential Skills / Experience / Qualifications Professional CTSI Trading Standards qualification , such as DTS/DCATS including Food and Legal Metrology modules, or equivalent, together with a university degree. Significant experience working within a Trading Standards service or relevant large urban authority/private sector organisation. Experience investigating consumer complaints and complex regulatory matters. Experience providing Trading Standards advice to members of the public and commercial undertakings. Strong knowledge of current and proposed Trading Standards legislation and statutory guidance. Knowledge and practical understanding of enforcement procedures and PACE . Proven ability to undertake complex investigations and projects independently. Experience preparing reports, correspondence and case files, conducting interviews and briefing Legal Services. Excellent written and verbal communication skills, with the ability to communicate effectively and influence behaviour at all levels. Strong negotiation, persuasion and problem-solving skills. Ability to work with minimal supervision and exercise sound professional judgement. Excellent time management and organisational skills, with the ability to prioritise competing demands. Ability to represent a Trading Standards service at meetings and contribute to or lead regional initiatives and projects. Computer literacy and confidence using relevant IT systems and databases. Understanding and awareness of equality and diversity issues. Ability to work outside normal office hours where required to meet service needs. Ability to maintain confidentiality and comply with data protection and information governance requirements. Desirable Skills / Experience / Qualifications Additional qualifications or training in a field related to Trading Standards. Experience of training, mentoring and developing less experienced colleagues. Experience working with statutory, voluntary and other organisations to establish and deliver effective partnerships. Experience investigating enquiries from MPs or Councillors and preparing appropriate written responses. Experience delivering presentations and training. Experience preparing Cabinet reports. Experience of Civil Enforcement procedures and the Enterprise Act. Knowledge and experience of the appropriate care, security and maintenance of equipment and evidence, including continuity of the evidence chain.
Sep 23, 2026
Full time
Birkenhead, United Kingdom Posted on 01/09/2026 At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. Job Description 3 Month Contract With A Local Authority Job Purpose The Trading Standards Officer - Technical will carry out complex and serious criminal compliance enforcement activities across the regulatory service. Working within a generic Trading Standards team, the post holder will undertake inspections, surveys, investigations and enforcement activity to identify legal contraventions and secure business compliance. The role requires a high level of professional judgement and autonomy, with responsibility for assessing risk, selecting and implementing appropriate enforcement action, resolving complex issues and providing specialist Trading Standards advice. The post holder will also contribute to service development, partnership working, policy implementation and the supervision and development of less experienced colleagues. Key Responsibilities Undertake and/or supervise complex Trading Standards investigations and projects involving a range of internal and external stakeholders. Conduct inspections, surveys, investigations and compliance activities relating to Trading Standards legislation. Identify legal contraventions, assess risk and select, recommend and implement appropriate enforcement action in accordance with relevant policies and procedures. Utilise the full range of enforcement powers, from informal education and advice through to formal legal proceedings. Prepare reports, correspondence, interview records and case files, and brief Legal Services as required. Give evidence in court and attend case conferences, Council meetings and other formal proceedings when required. Investigate consumer complaints and enquiries and provide appropriate resolutions. Provide professional and technical advice to members of the public, businesses and commercial undertakings. Respond to enquiries and complaints from Councillors, Members of Parliament, senior managers, members of the public and business partners. Provide specialist advice, guidance, training and mentoring to less experienced colleagues and monitor the quality and consistency of their work. Participate in consistency exercises and initiatives to ensure Trading Standards legislation is enforced consistently and uniformly. Develop and maintain lead officer responsibility for one or more specialist areas within the Trading Standards service. Work collaboratively with Council departments, Local Authorities, professional bodies and external organisations, including statutory and voluntary agencies. Represent the Trading Standards Service at local, regional and national meetings, initiatives, projects and working groups. Contribute to local and national health promotion initiatives and wider regulatory projects. Research, review and contribute to the development and implementation of Trading Standards policies, procedures and service plans. Keep up to date with changes in legislation, statutory guidance, Government initiatives and relevant good practice. Monitor changes, trends and emerging issues and provide management information and recommendations to support service planning and improvement. Produce accurate management information, statutory returns, statistics and performance reports within required timescales. Identify opportunities to improve operational performance, efficiency and service delivery, highlighting significant risks and opportunities to senior management. Contribute to the assessment of service planning changes, resources, objectives, targets, fees and operational costs. Ensure the security, care and maintenance of equipment and evidence, including maintaining the continuity of the evidence chain. Ensure information and databases are accurate, secure and maintained in accordance with data protection requirements. Maintain confidentiality and comply with relevant legislation, statutory guidance, professional codes and Council policies. Deliver presentations and training to Council employees, external agencies and other stakeholders. Use effective negotiation, persuasion and communication skills to influence behaviour and achieve compliance. Work with a high degree of autonomy, exercising professional judgement in problem-solving, risk identification, prioritisation and decision-making. Support the effective delivery of agreed service levels and contribute to the continuous improvement of the Trading Standards service. Requirements Essential Skills / Experience / Qualifications Professional CTSI Trading Standards qualification , such as DTS/DCATS including Food and Legal Metrology modules, or equivalent, together with a university degree. Significant experience working within a Trading Standards service or relevant large urban authority/private sector organisation. Experience investigating consumer complaints and complex regulatory matters. Experience providing Trading Standards advice to members of the public and commercial undertakings. Strong knowledge of current and proposed Trading Standards legislation and statutory guidance. Knowledge and practical understanding of enforcement procedures and PACE . Proven ability to undertake complex investigations and projects independently. Experience preparing reports, correspondence and case files, conducting interviews and briefing Legal Services. Excellent written and verbal communication skills, with the ability to communicate effectively and influence behaviour at all levels. Strong negotiation, persuasion and problem-solving skills. Ability to work with minimal supervision and exercise sound professional judgement. Excellent time management and organisational skills, with the ability to prioritise competing demands. Ability to represent a Trading Standards service at meetings and contribute to or lead regional initiatives and projects. Computer literacy and confidence using relevant IT systems and databases. Understanding and awareness of equality and diversity issues. Ability to work outside normal office hours where required to meet service needs. Ability to maintain confidentiality and comply with data protection and information governance requirements. Desirable Skills / Experience / Qualifications Additional qualifications or training in a field related to Trading Standards. Experience of training, mentoring and developing less experienced colleagues. Experience working with statutory, voluntary and other organisations to establish and deliver effective partnerships. Experience investigating enquiries from MPs or Councillors and preparing appropriate written responses. Experience delivering presentations and training. Experience preparing Cabinet reports. Experience of Civil Enforcement procedures and the Enterprise Act. Knowledge and experience of the appropriate care, security and maintenance of equipment and evidence, including continuity of the evidence chain.
Overview of the job Post holders will undertake the full range of offender management tasks with people on probation under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement. Summary To assess and manage the risk posed by people on probation to protect victims of crime and the general the public by: Providing information and advice to criminal courts, other criminal justice agencies and partner organisations. Supervise people on probation subject to community orders and licences and during custodial sentences. Contribute to the management of risk. Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they undertake. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. Responsibilities, Activities & Duties Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below. To provide professional advice and assessment, including written reports to courts, the Parole Board, other criminal justice agencies and partner organisations. To undertake the full range of offender management tasks with people on probation assessed at all levels of risk of serious harm including high and very high. To use computer based systems to produce, update and maintain records and other documentation within agreed timescales. To ensure timely and effective referrals to, and relationships between, offender management, court teams, victim contact units, interventions, Approved Premises, prisons and external agencies to enhance positive outcomes, manage risk and reduce reoffending. To attend professional meetings and represent the PS at appropriate partnership forums e.g. MAPPA, MARAC. To work collaboratively with colleagues, maintain effective team relationships and provide professional guidance and support to Probation Services Officers (PSOs) and other staff as appropriate. To provide cover within your team and to other teams as required. To undertake prison, home or other alternate location visits as required. To deliver and co lead accredited programmes commensurate with grade. To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro social modelling skills by consistently reinforcing pro social behaviour and attitudes and challenging anti social behaviour and attitudes. To work within the aims and values of PS and HMPPS. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours Making Effective Decisions Changing and Improving Communicating and Influencing Essential Experience Experience of working with a wide variety of people who have experienced a range of social/personal difficulties. Experience of working with diverse communities including promoting equality and valuing diversity. An understanding and appreciation of equality. Experience of working with individuals and groups in order to motivate and change offending behaviour. Experience of working with people who have committed offences. Technical requirements You must hold a Probation Officer qualification or be a qualified Probation Officer. In addition, successful candidates must hold the following: PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice; or Diploma in Probation Studies; or Diploma in Social Work (Probation option); or CQSW (Probation option). Knowledge and understanding of the work of the Criminal Justice System and the Probation Service. A working knowledge of relevant legislation and National Standards. Knowledge of Evidence Based Practice and risk/needs assessment tools. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part time and job share posts will be calculated on a pro rata basis. Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed directly to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order: To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long term condition, please watch our animated videos . . click apply for full job details
Sep 23, 2026
Full time
Overview of the job Post holders will undertake the full range of offender management tasks with people on probation under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement. Summary To assess and manage the risk posed by people on probation to protect victims of crime and the general the public by: Providing information and advice to criminal courts, other criminal justice agencies and partner organisations. Supervise people on probation subject to community orders and licences and during custodial sentences. Contribute to the management of risk. Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they undertake. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. Responsibilities, Activities & Duties Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below. To provide professional advice and assessment, including written reports to courts, the Parole Board, other criminal justice agencies and partner organisations. To undertake the full range of offender management tasks with people on probation assessed at all levels of risk of serious harm including high and very high. To use computer based systems to produce, update and maintain records and other documentation within agreed timescales. To ensure timely and effective referrals to, and relationships between, offender management, court teams, victim contact units, interventions, Approved Premises, prisons and external agencies to enhance positive outcomes, manage risk and reduce reoffending. To attend professional meetings and represent the PS at appropriate partnership forums e.g. MAPPA, MARAC. To work collaboratively with colleagues, maintain effective team relationships and provide professional guidance and support to Probation Services Officers (PSOs) and other staff as appropriate. To provide cover within your team and to other teams as required. To undertake prison, home or other alternate location visits as required. To deliver and co lead accredited programmes commensurate with grade. To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro social modelling skills by consistently reinforcing pro social behaviour and attitudes and challenging anti social behaviour and attitudes. To work within the aims and values of PS and HMPPS. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours Making Effective Decisions Changing and Improving Communicating and Influencing Essential Experience Experience of working with a wide variety of people who have experienced a range of social/personal difficulties. Experience of working with diverse communities including promoting equality and valuing diversity. An understanding and appreciation of equality. Experience of working with individuals and groups in order to motivate and change offending behaviour. Experience of working with people who have committed offences. Technical requirements You must hold a Probation Officer qualification or be a qualified Probation Officer. In addition, successful candidates must hold the following: PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice; or Diploma in Probation Studies; or Diploma in Social Work (Probation option); or CQSW (Probation option). Knowledge and understanding of the work of the Criminal Justice System and the Probation Service. A working knowledge of relevant legislation and National Standards. Knowledge of Evidence Based Practice and risk/needs assessment tools. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part time and job share posts will be calculated on a pro rata basis. Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed directly to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order: To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long term condition, please watch our animated videos . . click apply for full job details
Nottingham, United Kingdom Posted on 29/07/2026 At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. Job Description 3 months contract with a Local Authority Job Title: Senior Trading Standards Officer Job Purpose To play a lead role in the delivery of effective TradingStandards enforcement, regulatory compliance, and business support activitiesacross Nottinghamshire. The post holder will undertake complex investigations,provide specialist advice to consumers and businesses, lead multi-agencyoperations and projects, and support the operational management of the service. The role will also deputise for the Team Manager whenrequired, ensuring the effective delivery of Trading Standards functions, teamperformance, and service objectives. Through proactive enforcement, education,intelligence gathering, and partnership working, the post holder willcontribute to creating a fair, safe, and compliant trading environment forresidents, businesses, and visitors. Key Responsibilities EnforceTrading Standards legislation through inspections, investigations,projects, advisory visits, and educational initiatives. Conductand oversee complex criminal and civil investigations in accordance withrelevant legislation and professional standards. Preparecase files, investigation reports, witness statements, and evidentialdocumentation. Attendcourt proceedings and provide evidence when required. Ensureproper collection, handling, storage, and security of evidence. Conductinvestigations in accordance with legislation relating to evidence,disclosure, surveillance, and regulatory enforcement. Consumer & Business Support Providespecialist advice and guidance to consumers on complex consumer protectionmatters. Deliverdetailed regulatory advice and compliance support to businesses. Actas a designated Primary Authority Liaison Officer where required. Supportbusinesses in meeting legislative requirements and improving compliancestandards. Collect,assess, analyse, and disseminate intelligence in accordance with legal andorganisational requirements. Contributeto the Service's tasking and coordination processes. Identifyemerging risks, trends, and enforcement priorities. Leadership & Management Leadmulti-agency enforcement initiatives, operations, and projects. Coordinate,supervise, and support officers engaged in investigations and regulatoryactivities. Deputisefor the Team Manager as required to ensure continuity of service delivery. Monitorproject performance and resource allocation to achieve agreed outcomes. Assistin managing team performance against service objectives and business plantargets. Providespecialist advice and guidance to officers and managers. Training & Development Delivertraining, mentoring, and coaching to colleagues and stakeholders. Designand deliver training packages, presentations, and workshops. Actas an assessor for the Diploma in Consumer Affairs and Trading Standards(DCATS). Supportofficers in the completion of qualification portfolios and professionaldevelopment programmes. Maintaincontinuous professional development and up-to-date knowledge of TradingStandards legislation and best practice. Partnership & Stakeholder Engagement Developand maintain effective partnerships with local authorities, enforcementagencies, regulators, and other stakeholders. Representthe Service, Authority, and Region at local, regional, and nationalmeetings. Provideadvice and briefings to elected members and senior stakeholders. Presentreports to committees and management forums when required. Workwith media representatives to promote key service messages and raisepublic awareness. Service Improvement Supportcontinuous improvement initiatives across the service. Identifyopportunities to improve systems, processes, and service delivery. Participatein quality assurance audits and compliance reviews. Contributeto efficiency savings through improved working practices, cost reductions,and increased income generation. Emergency Response Respondto emergency call-outs when required. Participatein operational activities outside normal working hours, includingevenings, weekends, and bank holidays, in accordance with service needs. Key Accountabilities Ensureall work aligns with the Service's strategic objectives, policies, andprocedures. SupportTeam Managers in ensuring investigations are conducted legally,proportionately, and effectively. Ensureadvice provided to consumers and businesses is accurate, impartial, andcompliant with relevant legislation. Promoteinnovative problem-solving approaches and continuous improvement. Maintainconfidentiality and information security at all times. Commitand manage resources responsibly to achieve operational outcomes. Takeresponsibility for the successful delivery of projects, investigations,and enforcement activities. Assistin handling complaints made against the service. Ensurecompliance with all Health & Safety requirements and risk managementprocedures. Qualifications Diplomain Trading Standards OR Diplomain Consumer Affairs and Trading Standards (DCATS) OR Stage2 of the Chartered Trading Standards Institute (CTSI) ProfessionalCompetency Framework (Trading Standards Practitioner Diploma). FullUK Driving Licence. Abilityto obtain, pass, and maintain Non-Police Personnel Vetting (NPPV) Level2 Full Vetting. Additionalqualifications in enforcement, investigation, intelligence, projectmanagement, or leadership. Professionalmemberships relevant to Trading Standards, regulatory services, orenforcement. Experience Required Significantexperience working within a Trading Standards, Regulatory Services, orEnforcement environment. Experienceof interpreting and applying complex legislation and regulatory guidance. Experienceconducting criminal and civil investigations. Provenability to prepare detailed reports, case files, and evidentialdocumentation. Experiencepresenting evidence in court proceedings. Experienceleading successful enforcement projects and operations. Experienceadvising businesses on complex legal and regulatory requirements. Experienceof partnership working with external agencies and stakeholders. Experiencesupervising, supporting, and mentoring officers. Experiencedesigning and delivering training and presentations. Demonstrablecommitment to Continuous Professional and Personal Development (CPPD). Experiencemaintaining confidentiality and handling sensitive information. Experienceacting as a Primary Authority Liaison Officer. Experiencemanaging budgets related to projects or contracts. Experienceworking with media and public communications. Knowledge & Skills Thoroughknowledge of criminal and civil enforcement procedures. Comprehensiveunderstanding of evidence, disclosure, and investigation legislation. Detailedknowledge of the Regulation of Investigatory Powers Act (RIPA) and covertinvestigation techniques. Soundunderstanding of the role, purpose, and challenges of a modern TradingStandards Service. Excellentknowledge of workplace Health & Safety legislation. Stronganalytical and problem-solving skills. Abilityto manage competing priorities and deliver outcomes in a demandingenvironment. Abilityto influence, motivate, and lead teams effectively. Strongpresentation and stakeholder engagement skills. Personal Attributes Strongleadership and team management capability. Highlevels of integrity and professionalism. Abilityto make sound decisions under pressure. Flexibleand adaptable approach to work. Commitmentto fairness, equality, respect . click apply for full job details
Sep 23, 2026
Full time
Nottingham, United Kingdom Posted on 29/07/2026 At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. Job Description 3 months contract with a Local Authority Job Title: Senior Trading Standards Officer Job Purpose To play a lead role in the delivery of effective TradingStandards enforcement, regulatory compliance, and business support activitiesacross Nottinghamshire. The post holder will undertake complex investigations,provide specialist advice to consumers and businesses, lead multi-agencyoperations and projects, and support the operational management of the service. The role will also deputise for the Team Manager whenrequired, ensuring the effective delivery of Trading Standards functions, teamperformance, and service objectives. Through proactive enforcement, education,intelligence gathering, and partnership working, the post holder willcontribute to creating a fair, safe, and compliant trading environment forresidents, businesses, and visitors. Key Responsibilities EnforceTrading Standards legislation through inspections, investigations,projects, advisory visits, and educational initiatives. Conductand oversee complex criminal and civil investigations in accordance withrelevant legislation and professional standards. Preparecase files, investigation reports, witness statements, and evidentialdocumentation. Attendcourt proceedings and provide evidence when required. Ensureproper collection, handling, storage, and security of evidence. Conductinvestigations in accordance with legislation relating to evidence,disclosure, surveillance, and regulatory enforcement. Consumer & Business Support Providespecialist advice and guidance to consumers on complex consumer protectionmatters. Deliverdetailed regulatory advice and compliance support to businesses. Actas a designated Primary Authority Liaison Officer where required. Supportbusinesses in meeting legislative requirements and improving compliancestandards. Collect,assess, analyse, and disseminate intelligence in accordance with legal andorganisational requirements. Contributeto the Service's tasking and coordination processes. Identifyemerging risks, trends, and enforcement priorities. Leadership & Management Leadmulti-agency enforcement initiatives, operations, and projects. Coordinate,supervise, and support officers engaged in investigations and regulatoryactivities. Deputisefor the Team Manager as required to ensure continuity of service delivery. Monitorproject performance and resource allocation to achieve agreed outcomes. Assistin managing team performance against service objectives and business plantargets. Providespecialist advice and guidance to officers and managers. Training & Development Delivertraining, mentoring, and coaching to colleagues and stakeholders. Designand deliver training packages, presentations, and workshops. Actas an assessor for the Diploma in Consumer Affairs and Trading Standards(DCATS). Supportofficers in the completion of qualification portfolios and professionaldevelopment programmes. Maintaincontinuous professional development and up-to-date knowledge of TradingStandards legislation and best practice. Partnership & Stakeholder Engagement Developand maintain effective partnerships with local authorities, enforcementagencies, regulators, and other stakeholders. Representthe Service, Authority, and Region at local, regional, and nationalmeetings. Provideadvice and briefings to elected members and senior stakeholders. Presentreports to committees and management forums when required. Workwith media representatives to promote key service messages and raisepublic awareness. Service Improvement Supportcontinuous improvement initiatives across the service. Identifyopportunities to improve systems, processes, and service delivery. Participatein quality assurance audits and compliance reviews. Contributeto efficiency savings through improved working practices, cost reductions,and increased income generation. Emergency Response Respondto emergency call-outs when required. Participatein operational activities outside normal working hours, includingevenings, weekends, and bank holidays, in accordance with service needs. Key Accountabilities Ensureall work aligns with the Service's strategic objectives, policies, andprocedures. SupportTeam Managers in ensuring investigations are conducted legally,proportionately, and effectively. Ensureadvice provided to consumers and businesses is accurate, impartial, andcompliant with relevant legislation. Promoteinnovative problem-solving approaches and continuous improvement. Maintainconfidentiality and information security at all times. Commitand manage resources responsibly to achieve operational outcomes. Takeresponsibility for the successful delivery of projects, investigations,and enforcement activities. Assistin handling complaints made against the service. Ensurecompliance with all Health & Safety requirements and risk managementprocedures. Qualifications Diplomain Trading Standards OR Diplomain Consumer Affairs and Trading Standards (DCATS) OR Stage2 of the Chartered Trading Standards Institute (CTSI) ProfessionalCompetency Framework (Trading Standards Practitioner Diploma). FullUK Driving Licence. Abilityto obtain, pass, and maintain Non-Police Personnel Vetting (NPPV) Level2 Full Vetting. Additionalqualifications in enforcement, investigation, intelligence, projectmanagement, or leadership. Professionalmemberships relevant to Trading Standards, regulatory services, orenforcement. Experience Required Significantexperience working within a Trading Standards, Regulatory Services, orEnforcement environment. Experienceof interpreting and applying complex legislation and regulatory guidance. Experienceconducting criminal and civil investigations. Provenability to prepare detailed reports, case files, and evidentialdocumentation. Experiencepresenting evidence in court proceedings. Experienceleading successful enforcement projects and operations. Experienceadvising businesses on complex legal and regulatory requirements. Experienceof partnership working with external agencies and stakeholders. Experiencesupervising, supporting, and mentoring officers. Experiencedesigning and delivering training and presentations. Demonstrablecommitment to Continuous Professional and Personal Development (CPPD). Experiencemaintaining confidentiality and handling sensitive information. Experienceacting as a Primary Authority Liaison Officer. Experiencemanaging budgets related to projects or contracts. Experienceworking with media and public communications. Knowledge & Skills Thoroughknowledge of criminal and civil enforcement procedures. Comprehensiveunderstanding of evidence, disclosure, and investigation legislation. Detailedknowledge of the Regulation of Investigatory Powers Act (RIPA) and covertinvestigation techniques. Soundunderstanding of the role, purpose, and challenges of a modern TradingStandards Service. Excellentknowledge of workplace Health & Safety legislation. Stronganalytical and problem-solving skills. Abilityto manage competing priorities and deliver outcomes in a demandingenvironment. Abilityto influence, motivate, and lead teams effectively. Strongpresentation and stakeholder engagement skills. Personal Attributes Strongleadership and team management capability. Highlevels of integrity and professionalism. Abilityto make sound decisions under pressure. Flexibleand adaptable approach to work. Commitmentto fairness, equality, respect . click apply for full job details
NPS East of England Public Protection (2021) Post Type Permanent Other Number of jobs available 2 Reserve List 12 Months Job ID 21629 Descriptions & requirements Overview of the job Post holders will undertake the full range of offender management tasks with people on probation under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement. Summary To assess and manage the risk posed by people on probation to protect victims of crime and the general the public by: Providing information and advice to criminal courts, other criminal justice agencies and partner organisations. Supervise people on probation subject to community orders and licences and during custodial sentences. Contribute to the management of risk. Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they undertake. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. Responsibilities, Activities & Duties Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below. To provide professional advice and assessment, including written reports to courts, the Parole Board, other criminal justice agencies and partner organisations. To undertake the full range of offender management tasks with people on probation assessed at all levels of risk of serious harm including high and very high. To use computer-based systems to produce, update and maintain records and other documentation within agreed timescales. To ensure timely and effective referrals to, and relationships between, offender management, court teams, victim contact units, interventions, Approved Premises, prisons and external agencies to enhance positive outcomes, manage risk and reduce reoffending. To attend professional meetings and represent the PS at appropriate partnership forums e.g. MAPPA, MARAC. To work collaboratively with colleagues, maintain effective team relationships and provide professional guidance and support to Probation Services Officers (PSOs) and other staff as appropriate. To provide cover within your team and to other teams as required. To undertake prison, home or other alternate location visits as required. To deliver and co-lead accredited programmes commensurate with grade. To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours Making Effective Decisions Changing and Improving Working Together Delivering at Pace Communicating and Influencing Experience of working with a wide variety of people who have experienced a range of social/personal difficulties. Experience of working with diverse communities including promoting equality and valuing diversity. An understanding and appreciation of equality. Experience of working with individuals and groups in order to motivate and change offending behaviour. Experience of working with people who have committed offences. Technical requirements You must hold a Probation Officer qualification or be a qualified Probation Officer. In addition, successful candidates must hold the following: PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice; or Diploma in Probation Studies; or Diploma in Social Work (Probation option); or CQSW (Probation option). Knowledge and understanding of the work of the Criminal Justice System and the Probation Service. A working knowledge of relevant legislation and National Standards. Knowledge of Evidence Based Practice and risk/needs assessment tools. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria . click apply for full job details
Sep 23, 2026
Full time
NPS East of England Public Protection (2021) Post Type Permanent Other Number of jobs available 2 Reserve List 12 Months Job ID 21629 Descriptions & requirements Overview of the job Post holders will undertake the full range of offender management tasks with people on probation under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement. Summary To assess and manage the risk posed by people on probation to protect victims of crime and the general the public by: Providing information and advice to criminal courts, other criminal justice agencies and partner organisations. Supervise people on probation subject to community orders and licences and during custodial sentences. Contribute to the management of risk. Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they undertake. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. Responsibilities, Activities & Duties Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below. To provide professional advice and assessment, including written reports to courts, the Parole Board, other criminal justice agencies and partner organisations. To undertake the full range of offender management tasks with people on probation assessed at all levels of risk of serious harm including high and very high. To use computer-based systems to produce, update and maintain records and other documentation within agreed timescales. To ensure timely and effective referrals to, and relationships between, offender management, court teams, victim contact units, interventions, Approved Premises, prisons and external agencies to enhance positive outcomes, manage risk and reduce reoffending. To attend professional meetings and represent the PS at appropriate partnership forums e.g. MAPPA, MARAC. To work collaboratively with colleagues, maintain effective team relationships and provide professional guidance and support to Probation Services Officers (PSOs) and other staff as appropriate. To provide cover within your team and to other teams as required. To undertake prison, home or other alternate location visits as required. To deliver and co-lead accredited programmes commensurate with grade. To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours Making Effective Decisions Changing and Improving Working Together Delivering at Pace Communicating and Influencing Experience of working with a wide variety of people who have experienced a range of social/personal difficulties. Experience of working with diverse communities including promoting equality and valuing diversity. An understanding and appreciation of equality. Experience of working with individuals and groups in order to motivate and change offending behaviour. Experience of working with people who have committed offences. Technical requirements You must hold a Probation Officer qualification or be a qualified Probation Officer. In addition, successful candidates must hold the following: PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice; or Diploma in Probation Studies; or Diploma in Social Work (Probation option); or CQSW (Probation option). Knowledge and understanding of the work of the Criminal Justice System and the Probation Service. A working knowledge of relevant legislation and National Standards. Knowledge of Evidence Based Practice and risk/needs assessment tools. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria . click apply for full job details
245 Hammersmith (95989), United Kingdom, London, Senior Director, International Regulatory Legal, Global Payments Network Job Title: Senior Director, International Regulatory Legal Location: Hammersmith, London Working Pattern: Hybrid (3 days in-office) About the role Stand at the forefront of the transformation of payment. We are searching for a Senior Director of International Regulatory Legal to guide the growth of our Global Payment Network Business-including Discover Network, Diners Club International, and PULSE Network. As a leader within our legal team, you will navigate our business through global payments regulations. You will lead our international payment regulation function, anticipating market shifts and clearing the path for expansion and innovation. This is your chance to leverage expert legal craft and sophisticated communication to drive a fast-paced, high-impact growth agenda. Step into a culture of true strategic partnership. At Capital One, Legal is never a "check the box" function. You will be a vital voice embedded in the business, solving complex problems alongside world-class professionals and shaping the strategic direction of our global operations. What you'll do Guide our international expansion by providing actionable regulatory expertise that turns legal hurdles into competitive advantages Own and execute a high-impact international regulation strategy and delivery roadmap Partner closely with Risk and Compliance officers to ensure comprehensive support Champion thought leadership on cutting-edge industry trends and regulatory shifts Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent the enterprise with external parties, including customers, regulators, partners and industry trade groups Stay ahead of the curve by monitoring global legal expectations, ensuring Capital One remains a leader in compliance excellence and risk management Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations The Skills and Experience You Need Qualified solicitor with substantial years of post-qualification experience Significant regulatory experience within the payments industry required; experience engaging with regulators preferred Excellent communication skills with the ability to clearly convey compliance risks to stakeholders at all levels, including external regulators Leadership and credibility to challenge assumptions, drive meaningful change, and effectively balance trade-offs between risk and returns to achieve business objectives Strong business judgment, analytical skills, and the ability to build and leverage relevant networks inside and outside the organisation. Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Sep 23, 2026
Full time
245 Hammersmith (95989), United Kingdom, London, Senior Director, International Regulatory Legal, Global Payments Network Job Title: Senior Director, International Regulatory Legal Location: Hammersmith, London Working Pattern: Hybrid (3 days in-office) About the role Stand at the forefront of the transformation of payment. We are searching for a Senior Director of International Regulatory Legal to guide the growth of our Global Payment Network Business-including Discover Network, Diners Club International, and PULSE Network. As a leader within our legal team, you will navigate our business through global payments regulations. You will lead our international payment regulation function, anticipating market shifts and clearing the path for expansion and innovation. This is your chance to leverage expert legal craft and sophisticated communication to drive a fast-paced, high-impact growth agenda. Step into a culture of true strategic partnership. At Capital One, Legal is never a "check the box" function. You will be a vital voice embedded in the business, solving complex problems alongside world-class professionals and shaping the strategic direction of our global operations. What you'll do Guide our international expansion by providing actionable regulatory expertise that turns legal hurdles into competitive advantages Own and execute a high-impact international regulation strategy and delivery roadmap Partner closely with Risk and Compliance officers to ensure comprehensive support Champion thought leadership on cutting-edge industry trends and regulatory shifts Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent the enterprise with external parties, including customers, regulators, partners and industry trade groups Stay ahead of the curve by monitoring global legal expectations, ensuring Capital One remains a leader in compliance excellence and risk management Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations The Skills and Experience You Need Qualified solicitor with substantial years of post-qualification experience Significant regulatory experience within the payments industry required; experience engaging with regulators preferred Excellent communication skills with the ability to clearly convey compliance risks to stakeholders at all levels, including external regulators Leadership and credibility to challenge assumptions, drive meaningful change, and effectively balance trade-offs between risk and returns to achieve business objectives Strong business judgment, analytical skills, and the ability to build and leverage relevant networks inside and outside the organisation. Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Overview of the job This is a management role within the National Probation Service (NPS). The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit. Summary The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required. Responsibilities, Activities & Duties To provide effective management and leadership to the team To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback To promote a culture of innovation and continuous improvement to service delivery To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team To undertake specific areas of responsibility as delegated by the Head of Operational Function. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies To work within the aims and values of NPS and HMPPS The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder. Behaviours Working Together Developing Self and Others Delivering at Pace Managing a Quality Service Making Effective Decisions Communicating and Influencing Leadership Essential Experience Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting. Knowledge and understanding of the factors which influence engagement with victims Experience of risk management and assessment, understanding of multi-agency risk assessment and management procedures Evidence of ability to evaluate practice Evidence of ability to provide a practice perspective on policy development Experience of working under pressure and fulfilling demanding deadlines Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports Experience of proactively championing diversity and inclusiveness both internally and externally Ability to implement the services health and safety policies An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Technical requirements Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option) Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. Benefits Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. . click apply for full job details
Sep 23, 2026
Full time
Overview of the job This is a management role within the National Probation Service (NPS). The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit. Summary The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required. Responsibilities, Activities & Duties To provide effective management and leadership to the team To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback To promote a culture of innovation and continuous improvement to service delivery To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team To undertake specific areas of responsibility as delegated by the Head of Operational Function. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies To work within the aims and values of NPS and HMPPS The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder. Behaviours Working Together Developing Self and Others Delivering at Pace Managing a Quality Service Making Effective Decisions Communicating and Influencing Leadership Essential Experience Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting. Knowledge and understanding of the factors which influence engagement with victims Experience of risk management and assessment, understanding of multi-agency risk assessment and management procedures Evidence of ability to evaluate practice Evidence of ability to provide a practice perspective on policy development Experience of working under pressure and fulfilling demanding deadlines Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports Experience of proactively championing diversity and inclusiveness both internally and externally Ability to implement the services health and safety policies An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Technical requirements Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option) Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. Benefits Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. . click apply for full job details
Proud to serve. Proud to keep justice going. Our Operational Support Officers play a critical role,providing excellent customer service and administrative support to court and tribunal users, judiciary and management. About us HMCourts & Tribunals Service (HMCTS)is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice.If you are interested in developing a career with a real purpose, please apply. Your role Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide customer service and administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the judiciary and the legal profession. You will be adaptable, able to multi-task and effectively carry out a variety of duties, both office-based and in a court, which will include: Preparing papers and files for court, tribunals, hearings and meetings including processing and handling sensitive information and accurately resulting outcomes. Creating and updating records digitally, interpreting information required on a court file accurately. Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and organisations Supporting the smooth running of court proceedings, preparing court /hearing rooms and ensuring court runs efficiently. When required, you will be an essential first point of contact for all the court users; meeting members of the public, which may include vulnerable witnesses, and their legal representatives. Your knowledge, skills and experience Strong customer service skills with the ability to work in a service-led customer-facing environment. Good digital and administrative skills; with excellent attention to detail. Effective communication and organisational skills.Able to communicate confidently in person, over the telephone, digitally and in written communications. Resilient and empathetic to be able to deal with sensitive information and situations. A team player; able to work collaboratively and flexibly to deliver HMCTS objectives. Please refer to the role profileattachment for more information. Lead criterion at application stage:Statement of Suitability.An initial sift based on the statement of suitability may be held if a large number of applications are received. These operational roles are customer facing, requiring successful applicants to be court based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be consideredin accordance with the MoJ's Flexible Working policy. Non-contractual hybrid working is currently available. Arrangements will be determined by the business and may not be available in every team. Hybrid working will only available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home / working in the office schedule. Location You will be based in Barrow-in-Furness County Court and Family Court The address isThe Law Courts, Abbey Road, Barrow in Furness, LA14 5QX Part time or full time working This is a business-critical role requiring full time hours only. Skilled Worker Visa This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition . click apply for full job details
Sep 23, 2026
Full time
Proud to serve. Proud to keep justice going. Our Operational Support Officers play a critical role,providing excellent customer service and administrative support to court and tribunal users, judiciary and management. About us HMCourts & Tribunals Service (HMCTS)is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice.If you are interested in developing a career with a real purpose, please apply. Your role Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide customer service and administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the judiciary and the legal profession. You will be adaptable, able to multi-task and effectively carry out a variety of duties, both office-based and in a court, which will include: Preparing papers and files for court, tribunals, hearings and meetings including processing and handling sensitive information and accurately resulting outcomes. Creating and updating records digitally, interpreting information required on a court file accurately. Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and organisations Supporting the smooth running of court proceedings, preparing court /hearing rooms and ensuring court runs efficiently. When required, you will be an essential first point of contact for all the court users; meeting members of the public, which may include vulnerable witnesses, and their legal representatives. Your knowledge, skills and experience Strong customer service skills with the ability to work in a service-led customer-facing environment. Good digital and administrative skills; with excellent attention to detail. Effective communication and organisational skills.Able to communicate confidently in person, over the telephone, digitally and in written communications. Resilient and empathetic to be able to deal with sensitive information and situations. A team player; able to work collaboratively and flexibly to deliver HMCTS objectives. Please refer to the role profileattachment for more information. Lead criterion at application stage:Statement of Suitability.An initial sift based on the statement of suitability may be held if a large number of applications are received. These operational roles are customer facing, requiring successful applicants to be court based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be consideredin accordance with the MoJ's Flexible Working policy. Non-contractual hybrid working is currently available. Arrangements will be determined by the business and may not be available in every team. Hybrid working will only available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home / working in the office schedule. Location You will be based in Barrow-in-Furness County Court and Family Court The address isThe Law Courts, Abbey Road, Barrow in Furness, LA14 5QX Part time or full time working This is a business-critical role requiring full time hours only. Skilled Worker Visa This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition . click apply for full job details
NPS East Midlands Public Protection (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21904 Descriptions & requirements Overview of the job This is a management role within the National Probation Service (NPS). Overview of the job The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit. Summary The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required. Responsibilities, Activities & Duties To provide effective management and leadership to the team To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required To access, interpret, analyse and apply performance data pro actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets To contribute directly to public protection through multi agency arrangements and individual casework review, discussion and feedback To promote a culture of innovation and continuous improvement to service delivery To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team To undertake specific areas of responsibility as delegated by the Head of Operational Function. Demonstrate pro social modelling skills by consistently reinforcing pro social behaviour and attitudes and challenging anti social behaviour and attitudes Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies To work within the aims and values of NPS and HMPPS The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under Job Evaluation and shall be discussed in the first instance with the Job Holder. Behaviours Working Together Developing Self and Others Delivering at Pace Managing a Quality Service Making Effective Decisions Communicating and Influencing Leadership Essential Experience Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context Understanding of the role of the Probation Service in the Criminal Justice System and in a multi disciplinary setting. Knowledge and understanding of the factors which influence engagement with victims Experience of risk management and assessment, understanding of multiagency risk assessment and management procedures Evidence of ability to evaluate practice Evidence of ability to provide a practice perspective on policy development Experience of working under pressure and fulfilling demanding deadlines Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports Experience of proactively championing diversity and inclusiveness both internally and externally Ability to implement the services health and safety policies An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Technical requirements Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies Diploma in Social Work (with Probation Option) CQSW (with Probation Option) Additional Information Please note that candidates, for in person interviews, must not have laptops, tablets, mobile phones, or other devices open or accessible during the interview, unless this has been agreed in advance as a reasonable adjustment. Where a presentation forms part of the assessment, candidates may use their laptop or device to deliver the presentation. Once the presentation has concluded, the device must be closed and not used for the remainder of the interview. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part time and job share posts will be calculated on a pro rated basis. Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities . click apply for full job details
Sep 23, 2026
Full time
NPS East Midlands Public Protection (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21904 Descriptions & requirements Overview of the job This is a management role within the National Probation Service (NPS). Overview of the job The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit. Summary The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required. Responsibilities, Activities & Duties To provide effective management and leadership to the team To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required To access, interpret, analyse and apply performance data pro actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets To contribute directly to public protection through multi agency arrangements and individual casework review, discussion and feedback To promote a culture of innovation and continuous improvement to service delivery To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team To undertake specific areas of responsibility as delegated by the Head of Operational Function. Demonstrate pro social modelling skills by consistently reinforcing pro social behaviour and attitudes and challenging anti social behaviour and attitudes Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies To work within the aims and values of NPS and HMPPS The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under Job Evaluation and shall be discussed in the first instance with the Job Holder. Behaviours Working Together Developing Self and Others Delivering at Pace Managing a Quality Service Making Effective Decisions Communicating and Influencing Leadership Essential Experience Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context Understanding of the role of the Probation Service in the Criminal Justice System and in a multi disciplinary setting. Knowledge and understanding of the factors which influence engagement with victims Experience of risk management and assessment, understanding of multiagency risk assessment and management procedures Evidence of ability to evaluate practice Evidence of ability to provide a practice perspective on policy development Experience of working under pressure and fulfilling demanding deadlines Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports Experience of proactively championing diversity and inclusiveness both internally and externally Ability to implement the services health and safety policies An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Technical requirements Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies Diploma in Social Work (with Probation Option) CQSW (with Probation Option) Additional Information Please note that candidates, for in person interviews, must not have laptops, tablets, mobile phones, or other devices open or accessible during the interview, unless this has been agreed in advance as a reasonable adjustment. Where a presentation forms part of the assessment, candidates may use their laptop or device to deliver the presentation. Once the presentation has concluded, the device must be closed and not used for the remainder of the interview. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part time and job share posts will be calculated on a pro rated basis. Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities . click apply for full job details
Civic Recruitment Limited
Kingston Upon Thames, Surrey
Kingston upon Thames, United Kingdom Posted on 09/09/2026 At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. Job Description 6 Month Contract With A Local Authority Job Purpose The Adult Social Care Contract Officer will provide effective operational, contract and administrative support across Community Equipment and Reablement Services. The role will be responsible for coordinating contract monitoring activity, maintaining accurate contract and governance records, supporting system administration and ensuring effective communication across internal and multi agency stakeholders. The postholder will also undertake data coordination and analysis, using service activity, stock and financial information to identify trends, highlight issues and provide clear insights to support operational and senior decision making. The role will contribute to service improvement, transformation and wider health and social care integration projects through practical project and analytical support. Key Responsibilities Coordinate contract and service monitoring meetings, including scheduling meetings, preparing agendas and board packs, recording minutes and maintaining action logs. Work with internal teams, providers and multi agency stakeholders to ensure contract monitoring actions are tracked and progressed within agreed timescales. Act as a super user for the TCES (Transformed Community Equipment System) platform, providing day to day system administration and support. Set up and manage TCES user accounts, access permissions and privileges in line with agreed processes and security requirements. Respond to system queries, troubleshoot access issues and liaise with relevant teams to resolve technical or operational problems. Extract, collate, clean and analyse activity, stock and spend data from TCES and other relevant service systems. Use Excel and other appropriate tools to identify trends, variances, performance issues and emerging patterns within service data. Translate complex or detailed data into clear dashboards, reports, summaries and practical insights for service leads and senior managers. Support the monitoring of service performance and provide accurate information to inform contract management and operational decision making. Cross reference provider activity and service data against invoices, identifying discrepancies and escalating issues where appropriate. Maintain accurate and up to date contract documentation, records, monitoring information and administrative systems. Establish and maintain effective administrative processes for new and existing contract workflows. Provide background research, data analysis and administrative support to service leads undertaking service redesign and transformation activity. Support wider health and social care integration projects by providing accurate information, research and project coordination. Maintain confidentiality and ensure information is handled appropriately in accordance with relevant data protection, governance and organisational requirements. Contribute to a culture of continuous improvement, supporting new ideas and identifying opportunities to improve processes, systems and service delivery. Requirements Experience of working in contract support, contract administration, data coordination, project administration or a similar role within a local authority, adult social care, NHS or other public sector environment. Experience of coordinating meetings, preparing documentation, recording actions and supporting governance or contract monitoring processes. Experience of working with service, performance, financial or operational data and producing clear analysis and reports. Strong Excel skills, including pivot tables, data formatting, filtering, sorting and basic formulas. Ability to extract, manipulate, reconcile and analyse information from databases or service management systems. Experience of maintaining accurate records, documentation and administrative systems. Strong organisational skills, with the ability to manage competing priorities, complex schedules and multiple deadlines. Excellent attention to detail, particularly when working with data, invoices, records and contractual information. Ability to identify discrepancies, trends and issues within data and communicate findings clearly to non technical audiences. Excellent written and verbal communication skills, with the ability to work effectively with internal teams, external providers and multi agency partners. Ability to work independently, use initiative and provide reliable operational support within a busy service environment. Good understanding of confidentiality, information governance and data protection requirements. Hands on experience using TCES (Transformed Community Equipment System) or an equivalent community equipment, social care or service management system. Experience of administering user accounts, access permissions and system privileges. Experience of working with Community Equipment, Reablement or wider Adult Social Care services. Experience of contract monitoring, provider performance management or invoice reconciliation. Experience of supporting service redesign, transformation or health and social care integration projects. Experience within a local authority or NHS environment. Additional Information Hours per Week: 36 hours Location: Hybrid - minimum 1 day per week in the office, usually Thursday. Office: Guildhall 2, Kingston High St, Kingston upon Thames, KT1 1EU
Sep 23, 2026
Full time
Kingston upon Thames, United Kingdom Posted on 09/09/2026 At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. Job Description 6 Month Contract With A Local Authority Job Purpose The Adult Social Care Contract Officer will provide effective operational, contract and administrative support across Community Equipment and Reablement Services. The role will be responsible for coordinating contract monitoring activity, maintaining accurate contract and governance records, supporting system administration and ensuring effective communication across internal and multi agency stakeholders. The postholder will also undertake data coordination and analysis, using service activity, stock and financial information to identify trends, highlight issues and provide clear insights to support operational and senior decision making. The role will contribute to service improvement, transformation and wider health and social care integration projects through practical project and analytical support. Key Responsibilities Coordinate contract and service monitoring meetings, including scheduling meetings, preparing agendas and board packs, recording minutes and maintaining action logs. Work with internal teams, providers and multi agency stakeholders to ensure contract monitoring actions are tracked and progressed within agreed timescales. Act as a super user for the TCES (Transformed Community Equipment System) platform, providing day to day system administration and support. Set up and manage TCES user accounts, access permissions and privileges in line with agreed processes and security requirements. Respond to system queries, troubleshoot access issues and liaise with relevant teams to resolve technical or operational problems. Extract, collate, clean and analyse activity, stock and spend data from TCES and other relevant service systems. Use Excel and other appropriate tools to identify trends, variances, performance issues and emerging patterns within service data. Translate complex or detailed data into clear dashboards, reports, summaries and practical insights for service leads and senior managers. Support the monitoring of service performance and provide accurate information to inform contract management and operational decision making. Cross reference provider activity and service data against invoices, identifying discrepancies and escalating issues where appropriate. Maintain accurate and up to date contract documentation, records, monitoring information and administrative systems. Establish and maintain effective administrative processes for new and existing contract workflows. Provide background research, data analysis and administrative support to service leads undertaking service redesign and transformation activity. Support wider health and social care integration projects by providing accurate information, research and project coordination. Maintain confidentiality and ensure information is handled appropriately in accordance with relevant data protection, governance and organisational requirements. Contribute to a culture of continuous improvement, supporting new ideas and identifying opportunities to improve processes, systems and service delivery. Requirements Experience of working in contract support, contract administration, data coordination, project administration or a similar role within a local authority, adult social care, NHS or other public sector environment. Experience of coordinating meetings, preparing documentation, recording actions and supporting governance or contract monitoring processes. Experience of working with service, performance, financial or operational data and producing clear analysis and reports. Strong Excel skills, including pivot tables, data formatting, filtering, sorting and basic formulas. Ability to extract, manipulate, reconcile and analyse information from databases or service management systems. Experience of maintaining accurate records, documentation and administrative systems. Strong organisational skills, with the ability to manage competing priorities, complex schedules and multiple deadlines. Excellent attention to detail, particularly when working with data, invoices, records and contractual information. Ability to identify discrepancies, trends and issues within data and communicate findings clearly to non technical audiences. Excellent written and verbal communication skills, with the ability to work effectively with internal teams, external providers and multi agency partners. Ability to work independently, use initiative and provide reliable operational support within a busy service environment. Good understanding of confidentiality, information governance and data protection requirements. Hands on experience using TCES (Transformed Community Equipment System) or an equivalent community equipment, social care or service management system. Experience of administering user accounts, access permissions and system privileges. Experience of working with Community Equipment, Reablement or wider Adult Social Care services. Experience of contract monitoring, provider performance management or invoice reconciliation. Experience of supporting service redesign, transformation or health and social care integration projects. Experience within a local authority or NHS environment. Additional Information Hours per Week: 36 hours Location: Hybrid - minimum 1 day per week in the office, usually Thursday. Office: Guildhall 2, Kingston High St, Kingston upon Thames, KT1 1EU
Jobs Director of Resources More Information Salary £71,288 - £77,905 per annum Expires 28/09/2026 Company Dartmoor National Park Authority Location Devon Job Type Full Time Dartmoor National Park Authority is seeking a Director of Resources to join our Senior Leadership Team. As we celebrate our 75th anniversary, we enter a new era for Dartmoor and the Authority. A new Chair and new Chief Executive are leading the Authority into its next period, with a strong focus on transforming the organisation to better support delivery of our new Vision for Dartmoor, our Partnership Plan and Local Plan. Dartmoor National Park Authority is the body that oversees the vibrant, living, working landscape and communities of Dartmoor National Park. Our vision is to work with others to make Dartmoor alive with nature, a great place to live and work, celebrated for its natural beauty and cultural heritage, carbon negative and providing a warm welcome to all. We are a small organisation, but our staff, Members and volunteers are committed to making a difference - leaving Dartmoor in a better condition than we inherited it. Dartmoor is a special place, and this is an exciting opportunity to join us at a pivotal moment and help shape the Authority's future. The Benefits Competitive Director-level salary (from £71,000 per annum) Generous annual leave and flexitime policies Cycle to work scheme Access to electric vehicle pool car fleet Membership of the Local Government Pension Scheme Beautiful office location on a National Trust estate, with free parking and café on site Discounts at National Park Visitor Centres and car parks The opportunity to make a lasting difference in one of the UK's most special landscapes The Role Reporting to the Chief Executive and as a member of the Senior Leadership Team, the Director of Resources will provide strategic leadership across the Authority's corporate resources. This is a broad and influential role, bringing together finance, people and organisational development, commercial activity, communications, IT, property and governance. We are seeking an experienced and dynamic leader to join the senior team, with a particular focus on ensuring we are developing innovative and sustainable programmes to increase our financial independence and sustainability. You will support our amazing frontline teams to deliver our vision and provide great opportunities for our existing staff to develop and for new routes into working with and for us. A key priority will be to strengthen the Authority's financial resilience through innovative and sustainable approaches to income generation, commercial activity and asset management. You will also lead the continued development of our corporate services, digital capability and organisational culture, ensuring we have the people, systems and resources needed to deliver our ambitions for Dartmoor. You will provide strategic advice to the Chief Executive, Senior Leadership Team and Members, supporting effective governance, financial stewardship, risk management and organisational performance. Subject to qualifications and experience, the postholder may be designated as the Authority's Section 151 Officer or assume other statutory governance responsibilities as appropriate. About You We are looking for an experienced and dynamic senior leader with a strong track record of managing complex organisations, leading change and developing people. Ideally, you will bring experience from commercial or charitable backgrounds, great leadership and people skills and a commitment to making us a great employer and leaders in this very special place. You will bring strong financial, commercial and strategic leadership skills, together with the ability to think creatively and develop innovative approaches to organisational and financial sustainability. You will be a confident communicator and collaborative leader, able to build effective relationships with Members, staff, partners and stakeholders. You will be commercially minded, while understanding the importance of public service and Dartmoor's unique environmental and community context. Most importantly, you will share our ambition to make Dartmoor National Park Authority a great organisation to work for and help us deliver an exciting new chapter for Dartmoor. A Unique Opportunity This is an exciting opportunity to join Dartmoor National Park Authority at a pivotal moment and to help shape our future. For further information, or to discuss the role in more detail, please contact Tom Surrey, CEO (National Park Officer). Closing date for applications: Monday 28 September 2026 (12 noon) Dartmoor National Park Authority is an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants. We believe that the more inclusive our environment, the better our work will be.
Sep 23, 2026
Full time
Jobs Director of Resources More Information Salary £71,288 - £77,905 per annum Expires 28/09/2026 Company Dartmoor National Park Authority Location Devon Job Type Full Time Dartmoor National Park Authority is seeking a Director of Resources to join our Senior Leadership Team. As we celebrate our 75th anniversary, we enter a new era for Dartmoor and the Authority. A new Chair and new Chief Executive are leading the Authority into its next period, with a strong focus on transforming the organisation to better support delivery of our new Vision for Dartmoor, our Partnership Plan and Local Plan. Dartmoor National Park Authority is the body that oversees the vibrant, living, working landscape and communities of Dartmoor National Park. Our vision is to work with others to make Dartmoor alive with nature, a great place to live and work, celebrated for its natural beauty and cultural heritage, carbon negative and providing a warm welcome to all. We are a small organisation, but our staff, Members and volunteers are committed to making a difference - leaving Dartmoor in a better condition than we inherited it. Dartmoor is a special place, and this is an exciting opportunity to join us at a pivotal moment and help shape the Authority's future. The Benefits Competitive Director-level salary (from £71,000 per annum) Generous annual leave and flexitime policies Cycle to work scheme Access to electric vehicle pool car fleet Membership of the Local Government Pension Scheme Beautiful office location on a National Trust estate, with free parking and café on site Discounts at National Park Visitor Centres and car parks The opportunity to make a lasting difference in one of the UK's most special landscapes The Role Reporting to the Chief Executive and as a member of the Senior Leadership Team, the Director of Resources will provide strategic leadership across the Authority's corporate resources. This is a broad and influential role, bringing together finance, people and organisational development, commercial activity, communications, IT, property and governance. We are seeking an experienced and dynamic leader to join the senior team, with a particular focus on ensuring we are developing innovative and sustainable programmes to increase our financial independence and sustainability. You will support our amazing frontline teams to deliver our vision and provide great opportunities for our existing staff to develop and for new routes into working with and for us. A key priority will be to strengthen the Authority's financial resilience through innovative and sustainable approaches to income generation, commercial activity and asset management. You will also lead the continued development of our corporate services, digital capability and organisational culture, ensuring we have the people, systems and resources needed to deliver our ambitions for Dartmoor. You will provide strategic advice to the Chief Executive, Senior Leadership Team and Members, supporting effective governance, financial stewardship, risk management and organisational performance. Subject to qualifications and experience, the postholder may be designated as the Authority's Section 151 Officer or assume other statutory governance responsibilities as appropriate. About You We are looking for an experienced and dynamic senior leader with a strong track record of managing complex organisations, leading change and developing people. Ideally, you will bring experience from commercial or charitable backgrounds, great leadership and people skills and a commitment to making us a great employer and leaders in this very special place. You will bring strong financial, commercial and strategic leadership skills, together with the ability to think creatively and develop innovative approaches to organisational and financial sustainability. You will be a confident communicator and collaborative leader, able to build effective relationships with Members, staff, partners and stakeholders. You will be commercially minded, while understanding the importance of public service and Dartmoor's unique environmental and community context. Most importantly, you will share our ambition to make Dartmoor National Park Authority a great organisation to work for and help us deliver an exciting new chapter for Dartmoor. A Unique Opportunity This is an exciting opportunity to join Dartmoor National Park Authority at a pivotal moment and to help shape our future. For further information, or to discuss the role in more detail, please contact Tom Surrey, CEO (National Park Officer). Closing date for applications: Monday 28 September 2026 (12 noon) Dartmoor National Park Authority is an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants. We believe that the more inclusive our environment, the better our work will be.
Job Reference: )Primary Location : Antrim-Belfast-Belfast OfficeOther Locations :Armagh-Armagh-Armagh Office, Antrim-Ballymena-Ballee CentreContract Type : PermanentDuration of Contract/Contract End Date : N/AStatus : Full-TimeHours per Week : 36 hours per weekWorking Pattern : Monday - FridayGrade/Scale : Senior Administrative Officer NJC pts 33 - 36 £44,075 - £47,181 per annumAdditional Allowance(s) : Not ApplicableAnticipated Interview Date(s) : TBCAdditional Information: There are four immediate vacancies at present, 1 Locality North, 2 Locality East and 1 Locality South West. Base location to be agreed on appointment. However suitable applicants who are not appointed to these immediate vacancies will be placed on a reserve list which will remain valid for one year and may be offered similar appointments at the discretion of the EA during that period.JOB DESCRIPTIONRESPONSIBLE TO: Head of Service, Minor Capital Delivery, Operations and EstatesREPORTING TO: Head of Service or nominated personnel - Minor Capital Delivery, O&EJOB PURPOSE:Providing leadership responsibility for a diverse and geographically dispersed team of professional, technical and administrative staff carrying out work across a range of Minor functions within the Infrastructure and Capital Development Division. Responsibility for the management and delivery of Minor Works Capital Projects and all other capital and recurrent budget lines associated with this Service.The overall purpose of the role is to manage and develop projects as part of the portfolio of services outlined below. As a member of the Minor Capital Programme Delivery Service, the Project Manager is accountable for ensuring that service delivery is focused on meeting the needs of children and young people through provision of equal access to excellent services. The Project Manager will be part of transformational change and will implement developing structures, strategy, policy, procedures and processes for these services. The Project Manager will take part in the significant ongoing change and harmonisation process across Infrastructure Capital Development Division and the Minor Capital Programme Delivery.The Project Manager will be responsible for assisting with developing all aspects of Minor capital delivery across the EA, including Minor works in schools' settings in both the controlled and non-controlled sectors as well as other earmarked and special initiatives. They will be accountable to the Minor Capital Programme Locality Manager for the effective management and delivery of all Minor capital works, with significant input across all education sectors. This will require on-going liaison with the Department of Education (DE) to ensure planning and delivery of Minor capital projects is in line with policy and complies with DE capital standards. It also requires close liaison and negotiation with other sectorial bodies when delivering Minor capital works in non-controlled settings.The Project Manager will advise and support the Locality and Minor Capital Programme Manager and Youth / Other Initiatives Manager in the development of the strategic direction for these services and will work closely with other Managers, Heads of Service, Assistant Directors and the SMT within the EA to ensure that Minor capital development supports the area planning process and is in line with service requirements.The Project Manager will be expected to provide strong leadership and direction to ensure the significant ongoing change and harmonisation process across the Minor capital delivery programme is successfully implemented. In acting as an integral member of the Infrastructure and Capital Development Division, the Project Manager is required to fully contribute to all Minor capital programme issues related to the corporate plan, operational business plan, Service development proposals, savings proposals and risk register to ensure that the Directorate operational plans support the overall strategic direction of the Authority and the achievement of its objectives in line with its vision, mission and values.As part of DE's Transformation of Education and the EA's Transformation Programme, it is recognised that the Infrastructure and Capital Development Division and the services which it provides will play a key role both within both the Operations and Estates Directorate and the EA. Service reviews are required in specific areas and this work will be required to develop as part of the transformational change programme in future years. Future development of services will also be an important aspect of this work.The Project Manager will assist and support as required the annual business planning process within the Infrastructure and Capital Development Division and thereby contribute to the achievement of the EA's overall corporate objectives. The post-holder will be responsible for providing advice, support and guidance to the EA Board, its committees and other relevant organisations as appropriate.The Project Manager will work with the EA's Performance and Planning Service in devising, developing and overseeing the implementation of a performance management culture within the Infrastructure and Capital Development Division. The Project Manager will also support the development and implementation of an Outcomes Based Accountability Framework within the Operations and Estates Directorate.MAIN DUTIES AND RESPONSIBILITIES:Financial ManagementAssisting with the provision of cost control in connection with the Education Authority's capital and revenue projects;Providing estimates and monitoring expenditure on the Education Authority's programmes of work;Assisting with progressing contract and fee payments on a wide variety of projects.Implementation of ProjectsAdvising other units on contractual procedures to be followed and producing contract preliminaries for tender documents;Assisting with selecting contractors, scrutinising submitted tenders, assessing claims for payment and settling final accounts and claims;Assessing fee claims received from external consultants.Negotiations with DEAssisting with progressing capital projects through the Department of Education financial approvals system and negotiating with the Department of Education on cost allowances for each project.Development WorksAssisting with identifying options to be included in economic appraisals and forecasting revenue and life cycle costs for all options; preparing and completing economic appraisals;Assisting with preparing post project evaluation reports on completed major contracts;Assist with the Education Authority's five year property strategy.Procurement of External Consulting ServicesAssisting with directing external professional consultants to ensure that the Board's standards are met on a wide range of capital and revenue projects;Assisting with the payment of external consultants in accordance with agreed terms.Asset ManagementAssisting with the Education Authority's property condition surveys and updating information as required.Other ResponsibilitiesTo carry out the full range of professional services as a Project Manager on any projects as directed by the Head of Service and Locality Manager.To act as Project Manager/ Project Sponsor/ Senior Responsible Owner on any projects as directed by the Head of Service and Locality Manager. To co-ordinate and manage in-house technical teams and Clerk of Works and external managed services teams and contractors to ensure projects are completed to the required standard, on time and within the allocated budget.To carry out the full range of professional duties of a Principal Designer under the Construction Design and Management Regulations (CDM) and advise and monitor the Locality staff on issues relating to the CDM Regulations.Manage delivery of the Education Authority's annual minor works programme, from RIBA Stage 0 (Strategic Definition) to Stage 7 (In Use), ensuring projects are delivered within the agreed cost and time parameters and in compliance with specification and statutory requirements.Supervisory ResponsibilityThe post holder will be responsible for supervising a large number of highly qualified external consultants from within the construction industry i.e. Architects, Mechanical, Electrical and Structural Engineers, Quantity Surveyors, Clerk of Works and Principal Designers. This supervision will not be shared but the post holder will report to his/her Line Manager, he/she will also be expected to deputise for his/her Line Manager as and when required. The post holder may supervise Architectural Technicians, Students and Administrative Staff.This job description is intended to provide a broad outline of responsibilities, and reflects an initial assessment of the needs of the Infrastructure and Capital Development Division. As such, it is not intended to be exhaustive, and may be subject to on-going review and refinement to ensure the Division's ability to meet the evolving needs of the business. Other reasonable duties may be assigned by the Head of Minor Capital Delivery Programme and/or Minor Capital Programme Locality Manager and/ or Youth / Other Initiatives Manager in consultation with the Project Manager.In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.PERSON SPECIFICATIONNOTES TO JOB APPLICANTS1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.3 . click apply for full job details
Sep 23, 2026
Full time
Job Reference: )Primary Location : Antrim-Belfast-Belfast OfficeOther Locations :Armagh-Armagh-Armagh Office, Antrim-Ballymena-Ballee CentreContract Type : PermanentDuration of Contract/Contract End Date : N/AStatus : Full-TimeHours per Week : 36 hours per weekWorking Pattern : Monday - FridayGrade/Scale : Senior Administrative Officer NJC pts 33 - 36 £44,075 - £47,181 per annumAdditional Allowance(s) : Not ApplicableAnticipated Interview Date(s) : TBCAdditional Information: There are four immediate vacancies at present, 1 Locality North, 2 Locality East and 1 Locality South West. Base location to be agreed on appointment. However suitable applicants who are not appointed to these immediate vacancies will be placed on a reserve list which will remain valid for one year and may be offered similar appointments at the discretion of the EA during that period.JOB DESCRIPTIONRESPONSIBLE TO: Head of Service, Minor Capital Delivery, Operations and EstatesREPORTING TO: Head of Service or nominated personnel - Minor Capital Delivery, O&EJOB PURPOSE:Providing leadership responsibility for a diverse and geographically dispersed team of professional, technical and administrative staff carrying out work across a range of Minor functions within the Infrastructure and Capital Development Division. Responsibility for the management and delivery of Minor Works Capital Projects and all other capital and recurrent budget lines associated with this Service.The overall purpose of the role is to manage and develop projects as part of the portfolio of services outlined below. As a member of the Minor Capital Programme Delivery Service, the Project Manager is accountable for ensuring that service delivery is focused on meeting the needs of children and young people through provision of equal access to excellent services. The Project Manager will be part of transformational change and will implement developing structures, strategy, policy, procedures and processes for these services. The Project Manager will take part in the significant ongoing change and harmonisation process across Infrastructure Capital Development Division and the Minor Capital Programme Delivery.The Project Manager will be responsible for assisting with developing all aspects of Minor capital delivery across the EA, including Minor works in schools' settings in both the controlled and non-controlled sectors as well as other earmarked and special initiatives. They will be accountable to the Minor Capital Programme Locality Manager for the effective management and delivery of all Minor capital works, with significant input across all education sectors. This will require on-going liaison with the Department of Education (DE) to ensure planning and delivery of Minor capital projects is in line with policy and complies with DE capital standards. It also requires close liaison and negotiation with other sectorial bodies when delivering Minor capital works in non-controlled settings.The Project Manager will advise and support the Locality and Minor Capital Programme Manager and Youth / Other Initiatives Manager in the development of the strategic direction for these services and will work closely with other Managers, Heads of Service, Assistant Directors and the SMT within the EA to ensure that Minor capital development supports the area planning process and is in line with service requirements.The Project Manager will be expected to provide strong leadership and direction to ensure the significant ongoing change and harmonisation process across the Minor capital delivery programme is successfully implemented. In acting as an integral member of the Infrastructure and Capital Development Division, the Project Manager is required to fully contribute to all Minor capital programme issues related to the corporate plan, operational business plan, Service development proposals, savings proposals and risk register to ensure that the Directorate operational plans support the overall strategic direction of the Authority and the achievement of its objectives in line with its vision, mission and values.As part of DE's Transformation of Education and the EA's Transformation Programme, it is recognised that the Infrastructure and Capital Development Division and the services which it provides will play a key role both within both the Operations and Estates Directorate and the EA. Service reviews are required in specific areas and this work will be required to develop as part of the transformational change programme in future years. Future development of services will also be an important aspect of this work.The Project Manager will assist and support as required the annual business planning process within the Infrastructure and Capital Development Division and thereby contribute to the achievement of the EA's overall corporate objectives. The post-holder will be responsible for providing advice, support and guidance to the EA Board, its committees and other relevant organisations as appropriate.The Project Manager will work with the EA's Performance and Planning Service in devising, developing and overseeing the implementation of a performance management culture within the Infrastructure and Capital Development Division. The Project Manager will also support the development and implementation of an Outcomes Based Accountability Framework within the Operations and Estates Directorate.MAIN DUTIES AND RESPONSIBILITIES:Financial ManagementAssisting with the provision of cost control in connection with the Education Authority's capital and revenue projects;Providing estimates and monitoring expenditure on the Education Authority's programmes of work;Assisting with progressing contract and fee payments on a wide variety of projects.Implementation of ProjectsAdvising other units on contractual procedures to be followed and producing contract preliminaries for tender documents;Assisting with selecting contractors, scrutinising submitted tenders, assessing claims for payment and settling final accounts and claims;Assessing fee claims received from external consultants.Negotiations with DEAssisting with progressing capital projects through the Department of Education financial approvals system and negotiating with the Department of Education on cost allowances for each project.Development WorksAssisting with identifying options to be included in economic appraisals and forecasting revenue and life cycle costs for all options; preparing and completing economic appraisals;Assisting with preparing post project evaluation reports on completed major contracts;Assist with the Education Authority's five year property strategy.Procurement of External Consulting ServicesAssisting with directing external professional consultants to ensure that the Board's standards are met on a wide range of capital and revenue projects;Assisting with the payment of external consultants in accordance with agreed terms.Asset ManagementAssisting with the Education Authority's property condition surveys and updating information as required.Other ResponsibilitiesTo carry out the full range of professional services as a Project Manager on any projects as directed by the Head of Service and Locality Manager.To act as Project Manager/ Project Sponsor/ Senior Responsible Owner on any projects as directed by the Head of Service and Locality Manager. To co-ordinate and manage in-house technical teams and Clerk of Works and external managed services teams and contractors to ensure projects are completed to the required standard, on time and within the allocated budget.To carry out the full range of professional duties of a Principal Designer under the Construction Design and Management Regulations (CDM) and advise and monitor the Locality staff on issues relating to the CDM Regulations.Manage delivery of the Education Authority's annual minor works programme, from RIBA Stage 0 (Strategic Definition) to Stage 7 (In Use), ensuring projects are delivered within the agreed cost and time parameters and in compliance with specification and statutory requirements.Supervisory ResponsibilityThe post holder will be responsible for supervising a large number of highly qualified external consultants from within the construction industry i.e. Architects, Mechanical, Electrical and Structural Engineers, Quantity Surveyors, Clerk of Works and Principal Designers. This supervision will not be shared but the post holder will report to his/her Line Manager, he/she will also be expected to deputise for his/her Line Manager as and when required. The post holder may supervise Architectural Technicians, Students and Administrative Staff.This job description is intended to provide a broad outline of responsibilities, and reflects an initial assessment of the needs of the Infrastructure and Capital Development Division. As such, it is not intended to be exhaustive, and may be subject to on-going review and refinement to ensure the Division's ability to meet the evolving needs of the business. Other reasonable duties may be assigned by the Head of Minor Capital Delivery Programme and/or Minor Capital Programme Locality Manager and/ or Youth / Other Initiatives Manager in consultation with the Project Manager.In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.PERSON SPECIFICATIONNOTES TO JOB APPLICANTS1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.3 . click apply for full job details
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. Job Description ABOUT AI CENTRAL AI Central (AIC) is NCS's enterprise AI capability spine - the group responsible for building, productising, and deploying NCS's AI platforms and reusable assets across regulated and mission-critical sectors. AIC works at the intersection of deep AI engineering and high-stakes client environments in aviation, land transport, public safety, telecommunications, and government. AIC is not an internal support function. It is where NCS's most differentiated AI capabilities are built, validated, and scaled - and where solutions developed in Singapore are prepared for regional deployment across Asia Pacific. As a Senior / AI Native Builder in AI Central, you will help build, productise, and deploy AI-powered products, MVPs, reusable assets, and new ventures for regulated and mission-critical sectors. You will work in live client contexts, turning ambiguous business challenges into working solutions that can be tested, adopted, and scaled across Singapore and the wider Asia Pacific region. AI Central is NCS's enterprise AI capability spine, responsible for building differentiated AI platforms and reusable assets across sectors such as aviation, land transport, public safety, telecommunications, and government. THE ROLE Build what matters, fast. Join a startup-style team embedded within one of Singapore's leading technology services firms, working directly with the Chief AI Officer and senior leaders to turn client opportunities into AI-powered products, MVPs, and new ventures. This is a high-autonomy role for experienced builders who thrive in ambiguity and know how to move from problem framing to working solution. You will use AI as a force multiplier across research, design, engineering, and delivery, while staying accountable for real client outcomes. We are looking for engineers who can demonstrate that they have designed and deployed consequential AI systems, exercised independent business acumen, critical thinking, and technical judgement under real constraints, and built things that others build on. The right candidate may be early in their career by conventional measures but advanced by the metrics that matter to us. You will not be working in a sandbox or building theoretical demos. You will be working in live client contexts, shaping solutions that can be tested, adopted, and scaled. WHAT YOU WILL OWN The AI delivery methodology for your assigned sector vertical The reusable asset library emerging from your client engagements - ensuring that solutions built for Singapore lighthouse accounts are documented, abstracted, and ready for regional adaptation The technical onboarding and capability development of engineers who join your team KEY RESPONSIBILITIES Lead the journey from client problem statement to working prototype, MVP, or deployable solution Translate ambiguous business challenges into clear product hypotheses, technical approaches, and execution plans Build and ship AI-enabled solutions using the right combination of software engineering, model orchestration, automation, and design tools Make sound trade-offs across speed, quality, security, scalability, and business value Advise client technology and business leaders on AI investment priorities, architecture decisions, and build-versus-buy choices - drawing on NCS's cross-sector experience and AIC's capability base Drive fast experiments and iterative delivery cycles to validate desirability, feasibility, and value Contribute reusable patterns, playbooks, and working practices that help NCS scale AI-native delivery across sectors and geographies Stay current with emerging AI tools, methods, and frameworks, and apply them where they create measurable advantage You are energised by ambiguity and know how to create clarity through action You are comfortable defining the scope, shaping the approach, and driving execution with limited hand-holding You combine product instinct, engineering depth, and strong judgement You work well with senior stakeholders and can challenge assumptions constructively You use AI fluently in your day-to-day workflow as a practical multiplier across design, code, research, and delivery You care about shipping real solutions that solve meaningful client problems You move quickly, but you also know where quality, trust, and maintainability matter most The ideal candidate should possess: Degree in Computer Science, Information Systems, Engineering, or a related field. Equivalent practical experience is also valued Demonstrated experience delivering AI, machine learning, or generative AI solutions in real-world settings Strong understanding of modern AI tooling, including LLM application patterns, orchestration frameworks, automation platforms, evaluation approaches, and model limitations Ability to balance experimentation with sound engineering discipline, including security, reliability, and maintainability Strong communication and stakeholder management skills, with the ability to translate business needs into technical execution and to advise at the executive level Proven ability to work independently, navigate ambiguity, and deliver outcomes at pace GOOD TO HAVE Experience in consulting, venture building, startup environments, or innovation teams Experience deploying AI solutions in enterprise or regulated environments - aviation, land transport, public safety, telecommunications, or government Familiarity with cloud platforms, APIs, CI/CD, analytics, and observability Experience shaping early-stage products with users and iterating based on feedback Additional information Why Join NCS? Grow with Us Work on cutting-edge AI products that shape the future of technology Collaborate with talented, passionate teams across research, engineering, and design Access continuous learning opportunities and career development pathways Make an Impact Transform AI research into products that solve real problems for clients and users Drive innovation in a leading Technology Services Firm with regional presence Contribute to building a better future through responsible, human-centred AI Thrive in Our Culture Experience a human-to-human approach where relationships and collaboration matter Be part of Team NCS, where bold ideas meet practical execution Enjoy a supportive environment that values diversity, inclusion, and respect We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together, we make the extraordinary happen. Learn more about us at ncs.co and visit our LinkedIn career site.
Sep 23, 2026
Full time
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. Job Description ABOUT AI CENTRAL AI Central (AIC) is NCS's enterprise AI capability spine - the group responsible for building, productising, and deploying NCS's AI platforms and reusable assets across regulated and mission-critical sectors. AIC works at the intersection of deep AI engineering and high-stakes client environments in aviation, land transport, public safety, telecommunications, and government. AIC is not an internal support function. It is where NCS's most differentiated AI capabilities are built, validated, and scaled - and where solutions developed in Singapore are prepared for regional deployment across Asia Pacific. As a Senior / AI Native Builder in AI Central, you will help build, productise, and deploy AI-powered products, MVPs, reusable assets, and new ventures for regulated and mission-critical sectors. You will work in live client contexts, turning ambiguous business challenges into working solutions that can be tested, adopted, and scaled across Singapore and the wider Asia Pacific region. AI Central is NCS's enterprise AI capability spine, responsible for building differentiated AI platforms and reusable assets across sectors such as aviation, land transport, public safety, telecommunications, and government. THE ROLE Build what matters, fast. Join a startup-style team embedded within one of Singapore's leading technology services firms, working directly with the Chief AI Officer and senior leaders to turn client opportunities into AI-powered products, MVPs, and new ventures. This is a high-autonomy role for experienced builders who thrive in ambiguity and know how to move from problem framing to working solution. You will use AI as a force multiplier across research, design, engineering, and delivery, while staying accountable for real client outcomes. We are looking for engineers who can demonstrate that they have designed and deployed consequential AI systems, exercised independent business acumen, critical thinking, and technical judgement under real constraints, and built things that others build on. The right candidate may be early in their career by conventional measures but advanced by the metrics that matter to us. You will not be working in a sandbox or building theoretical demos. You will be working in live client contexts, shaping solutions that can be tested, adopted, and scaled. WHAT YOU WILL OWN The AI delivery methodology for your assigned sector vertical The reusable asset library emerging from your client engagements - ensuring that solutions built for Singapore lighthouse accounts are documented, abstracted, and ready for regional adaptation The technical onboarding and capability development of engineers who join your team KEY RESPONSIBILITIES Lead the journey from client problem statement to working prototype, MVP, or deployable solution Translate ambiguous business challenges into clear product hypotheses, technical approaches, and execution plans Build and ship AI-enabled solutions using the right combination of software engineering, model orchestration, automation, and design tools Make sound trade-offs across speed, quality, security, scalability, and business value Advise client technology and business leaders on AI investment priorities, architecture decisions, and build-versus-buy choices - drawing on NCS's cross-sector experience and AIC's capability base Drive fast experiments and iterative delivery cycles to validate desirability, feasibility, and value Contribute reusable patterns, playbooks, and working practices that help NCS scale AI-native delivery across sectors and geographies Stay current with emerging AI tools, methods, and frameworks, and apply them where they create measurable advantage You are energised by ambiguity and know how to create clarity through action You are comfortable defining the scope, shaping the approach, and driving execution with limited hand-holding You combine product instinct, engineering depth, and strong judgement You work well with senior stakeholders and can challenge assumptions constructively You use AI fluently in your day-to-day workflow as a practical multiplier across design, code, research, and delivery You care about shipping real solutions that solve meaningful client problems You move quickly, but you also know where quality, trust, and maintainability matter most The ideal candidate should possess: Degree in Computer Science, Information Systems, Engineering, or a related field. Equivalent practical experience is also valued Demonstrated experience delivering AI, machine learning, or generative AI solutions in real-world settings Strong understanding of modern AI tooling, including LLM application patterns, orchestration frameworks, automation platforms, evaluation approaches, and model limitations Ability to balance experimentation with sound engineering discipline, including security, reliability, and maintainability Strong communication and stakeholder management skills, with the ability to translate business needs into technical execution and to advise at the executive level Proven ability to work independently, navigate ambiguity, and deliver outcomes at pace GOOD TO HAVE Experience in consulting, venture building, startup environments, or innovation teams Experience deploying AI solutions in enterprise or regulated environments - aviation, land transport, public safety, telecommunications, or government Familiarity with cloud platforms, APIs, CI/CD, analytics, and observability Experience shaping early-stage products with users and iterating based on feedback Additional information Why Join NCS? Grow with Us Work on cutting-edge AI products that shape the future of technology Collaborate with talented, passionate teams across research, engineering, and design Access continuous learning opportunities and career development pathways Make an Impact Transform AI research into products that solve real problems for clients and users Drive innovation in a leading Technology Services Firm with regional presence Contribute to building a better future through responsible, human-centred AI Thrive in Our Culture Experience a human-to-human approach where relationships and collaboration matter Be part of Team NCS, where bold ideas meet practical execution Enjoy a supportive environment that values diversity, inclusion, and respect We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together, we make the extraordinary happen. Learn more about us at ncs.co and visit our LinkedIn career site.
Overview of the job This is a management role within the National Probation Service (NPS). The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit. Summary The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required Responsibilities, Activities & Duties To provide effective management and leadership to the team To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback To promote a culture of innovation and continuous improvement to service delivery To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team To undertake specific areas of responsibility as delegated by the Head of Operational Function. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies To work within the aims and values of NPS and HMPPS The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder. Behaviours Working Together Developing Self and Others Delivering at Pace Managing a Quality Service Making Effective Decisions Communicating and Influencing Leadership Essential Experience Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting. Knowledge and understanding of the factors which influence engagement with victims Experience of risk management and assessment, understanding of multi-agency risk assessment and management procedures Evidence of ability to evaluate practice Evidence of ability to provide a practice perspective on policy development Experience of working under pressure and fulfilling demanding deadlines Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports Experience of proactively championing diversity and inclusiveness both internally and externally Ability to implement the services health and safety policies An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh Technical requirements Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option) Additional Information The role will be split across two locationsHMP/YOI Low Newton, Brasside, Durham, DH1 5YA and HMP/YOI Deerbolt, Bowes Road, Barnard Castle, County Durham, DL12 9BG. New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band. Existing Civil Servants will have their salary calculated in accordance with the Department's pay on transfer / pay on promotion rules. This post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible, however, VISOR vetting will be required to be completed in due course. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities . click apply for full job details
Sep 23, 2026
Full time
Overview of the job This is a management role within the National Probation Service (NPS). The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit. Summary The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required Responsibilities, Activities & Duties To provide effective management and leadership to the team To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback To promote a culture of innovation and continuous improvement to service delivery To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team To undertake specific areas of responsibility as delegated by the Head of Operational Function. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies To work within the aims and values of NPS and HMPPS The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder. Behaviours Working Together Developing Self and Others Delivering at Pace Managing a Quality Service Making Effective Decisions Communicating and Influencing Leadership Essential Experience Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting. Knowledge and understanding of the factors which influence engagement with victims Experience of risk management and assessment, understanding of multi-agency risk assessment and management procedures Evidence of ability to evaluate practice Evidence of ability to provide a practice perspective on policy development Experience of working under pressure and fulfilling demanding deadlines Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports Experience of proactively championing diversity and inclusiveness both internally and externally Ability to implement the services health and safety policies An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh Technical requirements Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option) Additional Information The role will be split across two locationsHMP/YOI Low Newton, Brasside, Durham, DH1 5YA and HMP/YOI Deerbolt, Bowes Road, Barnard Castle, County Durham, DL12 9BG. New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band. Existing Civil Servants will have their salary calculated in accordance with the Department's pay on transfer / pay on promotion rules. This post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible, however, VISOR vetting will be required to be completed in due course. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities . click apply for full job details
National Co-ordinator for Inclusion and Wellbeing - Police Staff - CTPHQ Vacancy Reference Number 22630 Number of Vacancies 1 CTPHQ Counter Terrorism Policing Headquarters Location West Brompton Band Band B Part/Full Time Full Time 36 hours per week Type of Contract Permanent Job Advert Job Title: National Co-ordinator for Inclusion and Wellbeing - Police Staff - CTPHQ Salary: The starting salary is £62,310, which includes allowances totalling £3,009. The salary is broken down as £59,301 basic salary, which will increase annually until you reach the top of the scale £72,254. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000. Location: West Brompton Job Summary Putting inclusion at the heart of counter-terrorism policing.Inclusion, Diversity, Equality (IDE) and Wellbeing is the key to supporting our greatest asset - our people. Counter Terrorism Policing (CTP) keeps the nation and everyone in it safe from all manner of threats. As those threats evolve, so do we. Take on this role and you'll be developing the workplace culture and practices, within an organisation dedicated to protecting the public and our national security. Our people protect our national security, officers and staff, in all areas of our organisation and the wider CTP network. Your role will see you develop a work environment that can continue to adapt to the UK's changing threat landscape. The successful post-holder will be the CTP Network's leading SME in the space of IDE and Wellbeing, strategically driving the network's direction and building on the established processes to provide a future-proofed approach. The post-holder will provide specialist advice and guidance to senior leaders both within Counter Terrorism Poling HQ and across the wider CTP network. The post-holder will also represent CTP in the IDE spaces across national territorial policing and our national security partners. This post is has been in place for over four years in CTP, focused specifically on IDE. The role is being expanded for the new post-holder to also incorporate Wellbeing within their national remit. Key Tasks Develop and maintain a single Inclusion, Diversity and Equality (IDE) and Wellbeing direction for the CTP Network, which responds to all relevant national action plans and supports regional-specific contexts. Drive change within the IDE people performance framework to ensure progress is monitored and reported at both a regional and network-level. Respond to national and regional challenges in the space of IDE as they arise, providing expert advice and guidance as the network's SME. Collaborate with CT Heads, Business Managers and HR Leads in the delivery of regional IDE and Wellbeing strategies and interventions. Support the establishment of regional IDE/W working groups, governance and data-informed IDE/W interventions. Proactively work with wider Strategic HR colleagues to improve recruitment and retention initiatives, through the lens of IDE, across CTPHQ and the wider network. Provide ad-hoc specialist advice and support to senior leaders within CTPHQ and the wider CTP Network on matters related to IDE/W in a policing context. Devise and deliver a range of bespoke CT IDE/W interventions, including but not limited to; supervisor training, culture briefings and reasonable adjustments tools. Identify IDE/W best practice and establish relevant benchmarking, across policing, national security and the wider public sector. Constructively challenge and drive the representation of CTP within the IDE/W workstreams across the NPCC, College of Policing and the National Security community. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e level before taking up the post. This post requires British nationality (some dual nationals may be ineligible)and an Enhanced Security Check (eSC) As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Colleague Commitments Counter Terrorism Policing (CTP) continues to prioritize an inclusive and supportive working environment and culture, where all of our people feel a strong sense of belonging and are empowered to reach their full potential. CTP keeps the nation and everyone in it safe from all manner of threats and as those threats evolve, so do we - that's why Inclusion, Diversity and Equality (IDE) is the key to supporting our greatest asset, our people. Our people protect our national security across the UK. In order to continue to deliver against our organisational priorities, we collectively seek to ensure that all colleagues feel respected, supported and valued to fully participate in the delivery of our mission - "working to keep people safe from Terrorism". IDE is at the heart of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today's complex policing challenges, applications from across all backgrounds, cultures and experiences are therefore essential and encouraged. The CTP Network is committed to ensuring that candidates identifying as disabled are able to realize their fullest career aspirations and, as such, will endeavour to accommodate any reasonable adjustments that you may require during the recruitment process. CTP also welcomes applications from candidates seeking flexible working arrangements,such as part-time working, job-share and hybrid working arrangements. All flexible working arrangements should be discussed and agreed with the hiring manager. This role does not attract Shift Disturbance Allowance. If you are currently in a shift-working role, SDA should cease upon appointment to this job. The jobholder will need a proven record of managing organisational change in the field of inclusion, diversity, equality (IDE), and wellbeing, with the ability to move fast, navigate ambiguity and maintain resilience when challenged on difficult messages. They will have the skills and experience to innovate to deliver this change in new and creative ways, and have the resilience to push boundaries. They will need: Previous experience as a specialist IDE practitioner. Stakeholder engagement and influencingskills, with the ability to constructively challenge and effectively advise colleagues of all ranks and bands on difficult topics. Substantial communication skills, both written and verbal, communicating with internal and external stakeholders, including senior leaders. Critical thinking, with the ability to analyse and de-conflict multiple sets of information, forming a judgement that is in the best interests of colleagues and the wider network. Training and presenting capability, with experience curating bespoke IDE content and facilitating both upskilling and colleague-feedback sessions to groups of varying seniority. Ability to translate metrics, research, and trends to identify opportunities, interventions, and initiatives for improvement. Ability to comfortably contribute to senior-level Board meetings, chairing when required. Project management skills, with excellent prioritisation, time management and organisational capacity, with the ability to pivot and adapt to address emerging needs as they arise. Proven success in delivering organisational change related to IDE. The following competencies will be tested against during sift: We are innovative and open-minded at level 3 We take ownershipat level3 We collaborateat level3 The following values will be tested against during sift: Integrity Empathy Disability Confident Statement The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence. . click apply for full job details
Sep 23, 2026
Full time
National Co-ordinator for Inclusion and Wellbeing - Police Staff - CTPHQ Vacancy Reference Number 22630 Number of Vacancies 1 CTPHQ Counter Terrorism Policing Headquarters Location West Brompton Band Band B Part/Full Time Full Time 36 hours per week Type of Contract Permanent Job Advert Job Title: National Co-ordinator for Inclusion and Wellbeing - Police Staff - CTPHQ Salary: The starting salary is £62,310, which includes allowances totalling £3,009. The salary is broken down as £59,301 basic salary, which will increase annually until you reach the top of the scale £72,254. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000. Location: West Brompton Job Summary Putting inclusion at the heart of counter-terrorism policing.Inclusion, Diversity, Equality (IDE) and Wellbeing is the key to supporting our greatest asset - our people. Counter Terrorism Policing (CTP) keeps the nation and everyone in it safe from all manner of threats. As those threats evolve, so do we. Take on this role and you'll be developing the workplace culture and practices, within an organisation dedicated to protecting the public and our national security. Our people protect our national security, officers and staff, in all areas of our organisation and the wider CTP network. Your role will see you develop a work environment that can continue to adapt to the UK's changing threat landscape. The successful post-holder will be the CTP Network's leading SME in the space of IDE and Wellbeing, strategically driving the network's direction and building on the established processes to provide a future-proofed approach. The post-holder will provide specialist advice and guidance to senior leaders both within Counter Terrorism Poling HQ and across the wider CTP network. The post-holder will also represent CTP in the IDE spaces across national territorial policing and our national security partners. This post is has been in place for over four years in CTP, focused specifically on IDE. The role is being expanded for the new post-holder to also incorporate Wellbeing within their national remit. Key Tasks Develop and maintain a single Inclusion, Diversity and Equality (IDE) and Wellbeing direction for the CTP Network, which responds to all relevant national action plans and supports regional-specific contexts. Drive change within the IDE people performance framework to ensure progress is monitored and reported at both a regional and network-level. Respond to national and regional challenges in the space of IDE as they arise, providing expert advice and guidance as the network's SME. Collaborate with CT Heads, Business Managers and HR Leads in the delivery of regional IDE and Wellbeing strategies and interventions. Support the establishment of regional IDE/W working groups, governance and data-informed IDE/W interventions. Proactively work with wider Strategic HR colleagues to improve recruitment and retention initiatives, through the lens of IDE, across CTPHQ and the wider network. Provide ad-hoc specialist advice and support to senior leaders within CTPHQ and the wider CTP Network on matters related to IDE/W in a policing context. Devise and deliver a range of bespoke CT IDE/W interventions, including but not limited to; supervisor training, culture briefings and reasonable adjustments tools. Identify IDE/W best practice and establish relevant benchmarking, across policing, national security and the wider public sector. Constructively challenge and drive the representation of CTP within the IDE/W workstreams across the NPCC, College of Policing and the National Security community. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e level before taking up the post. This post requires British nationality (some dual nationals may be ineligible)and an Enhanced Security Check (eSC) As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Colleague Commitments Counter Terrorism Policing (CTP) continues to prioritize an inclusive and supportive working environment and culture, where all of our people feel a strong sense of belonging and are empowered to reach their full potential. CTP keeps the nation and everyone in it safe from all manner of threats and as those threats evolve, so do we - that's why Inclusion, Diversity and Equality (IDE) is the key to supporting our greatest asset, our people. Our people protect our national security across the UK. In order to continue to deliver against our organisational priorities, we collectively seek to ensure that all colleagues feel respected, supported and valued to fully participate in the delivery of our mission - "working to keep people safe from Terrorism". IDE is at the heart of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today's complex policing challenges, applications from across all backgrounds, cultures and experiences are therefore essential and encouraged. The CTP Network is committed to ensuring that candidates identifying as disabled are able to realize their fullest career aspirations and, as such, will endeavour to accommodate any reasonable adjustments that you may require during the recruitment process. CTP also welcomes applications from candidates seeking flexible working arrangements,such as part-time working, job-share and hybrid working arrangements. All flexible working arrangements should be discussed and agreed with the hiring manager. This role does not attract Shift Disturbance Allowance. If you are currently in a shift-working role, SDA should cease upon appointment to this job. The jobholder will need a proven record of managing organisational change in the field of inclusion, diversity, equality (IDE), and wellbeing, with the ability to move fast, navigate ambiguity and maintain resilience when challenged on difficult messages. They will have the skills and experience to innovate to deliver this change in new and creative ways, and have the resilience to push boundaries. They will need: Previous experience as a specialist IDE practitioner. Stakeholder engagement and influencingskills, with the ability to constructively challenge and effectively advise colleagues of all ranks and bands on difficult topics. Substantial communication skills, both written and verbal, communicating with internal and external stakeholders, including senior leaders. Critical thinking, with the ability to analyse and de-conflict multiple sets of information, forming a judgement that is in the best interests of colleagues and the wider network. Training and presenting capability, with experience curating bespoke IDE content and facilitating both upskilling and colleague-feedback sessions to groups of varying seniority. Ability to translate metrics, research, and trends to identify opportunities, interventions, and initiatives for improvement. Ability to comfortably contribute to senior-level Board meetings, chairing when required. Project management skills, with excellent prioritisation, time management and organisational capacity, with the ability to pivot and adapt to address emerging needs as they arise. Proven success in delivering organisational change related to IDE. The following competencies will be tested against during sift: We are innovative and open-minded at level 3 We take ownershipat level3 We collaborateat level3 The following values will be tested against during sift: Integrity Empathy Disability Confident Statement The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence. . click apply for full job details
Full Time, Part Time, Part Time/Job Share, Flexible Working 20-Aug-2026 Location Thetford AA Number of jobs available 6 Job ID 20936 Descriptions & requirements An extraordinary job. Done by someone like you. As part of our prison support team, your work will be varied and help to keep the prison moving. This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts. You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side. Address HMP Wayland, Thompson Rd, Griston, Thetford IP25 6RL City / Town Thetford Region East of England Travel to Work - Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified ). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options. Accommodation is not provided. Life as an OSG Your job can include: ensuring the secure entry and exit of staff, visitors, vehicles. carrying out searches of staff, prisoners, visitors and vehicles walking around the prison site to escort vehicles and contractors issuing and collecting staff keys and radios walking around the prison site patrolling and searching perimeter fence areas Control room operating the prison radio system monitoring CCTV, ensuring all suspicious activities are reported. Visits welcoming visitors on their arrival escorting them if needed monitoring and logging mail coming into the prison reporting any contraband items, preserving evidence where needed ensuring cell doors are locked and all prisoners are safely accounted for. Reception photographing prisoners processing prisoners' property and parcels coming into the prison. sometime supervising prisoners exchanging clothing and property helping prison officers escort prisoners around the prison walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle Driving duties collecting mail from the local sorting office, which may involve lifting heavy sacks. monitoring the prison's Personal Identification Number (PIN) phone system maintaining the log of PIN phone requests from prisoners Procedures and protocol understanding and conforming to national and local policies, responding appropriately to incidents and emergencies You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork. The salary figures quoted are for a 37-hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening, and weekend shifts. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme. Hours You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) Reasonable Adjustment Support As a Disability Confident employer, the MoJ is committed to ensuring that everyone can demonstrate their skills, talent, and abilities.Offering reasonable adjustment support to candidates when they apply for one of our jobs is just one way we do this. Before completing online tests or attending an interview, it is essential to arrange reasonable adjustment support. Due to practical and logistical constraints, our assessors cannot accommodate requests on the day. Therefore, we kindly request that you let us know in plenty of time if adjustments are required. This will help ensure the right support is in place for you when you need it. Applying for reasonable adjustment support has been made simple. Just select 'yes' in the application form when it asks if you think you might need it. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. Please note that whilst tattoos are permitted, including those that are visible, they must not be deemed as offensive, discriminatory, violent or intimidating in any way. Facial tattoos are generally not acceptable, except where this is for cultural, religious, or medical reasons. The holiday year runs from 1 March. If you work a nonstandard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment. Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ. Season Ticket Advance After two months' service, you will be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management . click apply for full job details
Sep 23, 2026
Full time
Full Time, Part Time, Part Time/Job Share, Flexible Working 20-Aug-2026 Location Thetford AA Number of jobs available 6 Job ID 20936 Descriptions & requirements An extraordinary job. Done by someone like you. As part of our prison support team, your work will be varied and help to keep the prison moving. This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts. You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side. Address HMP Wayland, Thompson Rd, Griston, Thetford IP25 6RL City / Town Thetford Region East of England Travel to Work - Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified ). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options. Accommodation is not provided. Life as an OSG Your job can include: ensuring the secure entry and exit of staff, visitors, vehicles. carrying out searches of staff, prisoners, visitors and vehicles walking around the prison site to escort vehicles and contractors issuing and collecting staff keys and radios walking around the prison site patrolling and searching perimeter fence areas Control room operating the prison radio system monitoring CCTV, ensuring all suspicious activities are reported. Visits welcoming visitors on their arrival escorting them if needed monitoring and logging mail coming into the prison reporting any contraband items, preserving evidence where needed ensuring cell doors are locked and all prisoners are safely accounted for. Reception photographing prisoners processing prisoners' property and parcels coming into the prison. sometime supervising prisoners exchanging clothing and property helping prison officers escort prisoners around the prison walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle Driving duties collecting mail from the local sorting office, which may involve lifting heavy sacks. monitoring the prison's Personal Identification Number (PIN) phone system maintaining the log of PIN phone requests from prisoners Procedures and protocol understanding and conforming to national and local policies, responding appropriately to incidents and emergencies You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork. The salary figures quoted are for a 37-hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening, and weekend shifts. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme. Hours You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) Reasonable Adjustment Support As a Disability Confident employer, the MoJ is committed to ensuring that everyone can demonstrate their skills, talent, and abilities.Offering reasonable adjustment support to candidates when they apply for one of our jobs is just one way we do this. Before completing online tests or attending an interview, it is essential to arrange reasonable adjustment support. Due to practical and logistical constraints, our assessors cannot accommodate requests on the day. Therefore, we kindly request that you let us know in plenty of time if adjustments are required. This will help ensure the right support is in place for you when you need it. Applying for reasonable adjustment support has been made simple. Just select 'yes' in the application form when it asks if you think you might need it. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. Please note that whilst tattoos are permitted, including those that are visible, they must not be deemed as offensive, discriminatory, violent or intimidating in any way. Facial tattoos are generally not acceptable, except where this is for cultural, religious, or medical reasons. The holiday year runs from 1 March. If you work a nonstandard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment. Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ. Season Ticket Advance After two months' service, you will be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management . click apply for full job details
The purpose of the Client Partner is to be a senior owner of a client relationship either locally or across markets. A Client Partner is expected to: Own the relationship with their central and/or local client Ensure the implementation of the strategic vision with the support of the internal team, local markets, OpCos and specialist functions Deliver business financial targets for designated clients; Be an ambassador for the business, connecting across internal and external networks to deliver the operating model and build the brand reputation of Dentsu Aegis Network Job Description Merkle, a dentsu company, powers the experience economy. For more than 35 years, Merkle has put people at the heart of digital business transformation, combining strategy, data, technology, creativity and delivery to create experiences that drive growth, engagement and loyalty. With more than 16,000 people across 30+ countries, Merkle brings together the scale of dentsu with deep expertise in customer experience, commerce, data science, CRM, loyalty, marketing technology and digital transformation. For more information, visit . The Role This role is for a Client Partner who can turn trusted strategic client relationships into measurable and sustainable growth. Working closely with the Chief Client Officer, the Client Partner will own growth across a focused portfolio of strategic clients, identify and shape demand early, develop qualified pipeline and mobilise the best of Merkle and dentsu around client outcomes. This is not an account management role, a delivery leadership role, or a role for someone whose primary focus is internal operations. We are looking for someone who is relentlessly client focused, commercially driven and energised by growth; someone who creates opportunities rather than only responding to them, looks outward to markets and client needs, builds influential relationships, and makes growth a natural outcome of trust. The purpose of the role is to accelerate sustainable growth by building senior relationships, identifying new opportunities, shaping solutions and creating significant commercial value for both clients and the business. The Client Partner will work with the CCO and partners in Solutions and Delivery to shape growth strategies, support major client relationships and develop emerging talent within the client leadership team. Your success will be measured by your contribution to portfolio growth through relationship depth, opportunity identification, deal closure, and your ability to identify and develop high-potential team members. What You'll Be Responsible For Client Relations Build and maintain trusted relationships with senior client stakeholders, understanding their ambitions and pain points, becoming their go-to partner for innovation and value creation. Maintain expert knowledge of client industries, market trends, and competitive landscapes to proactively identify growth opportunities. Bring fresh thinking, innovation and relevant market perspectives to client conversations. Growth Leadership Work with CCO and SMEs to develop and execute growth strategies across your portfolio Build and manage qualified growth pipeline; take ownership of deal progression Challenge assumptions and bring rigorous thinking to opportunity assessment Strategic Leadership Identify whitespace opportunities and help shape demand Think beyond immediate client requirements and anticipate emerging needs Bring market, industry and customer experience insight into client conversations, connecting emerging needs to Merkle and dentsu capabilities. Support the development of compelling growth stories and business cases Commercial Excellence Manage your portfolio with clear accountability and judgement for revenue, growth outcomes and margin Balance growth opportunity development with consistent delivery and client success Work collaboratively with the CCO, finance and operations on commercial planning and forecasting Demonstrate strong ownership mindset-treat client investment as if it were your own Team Leadership & Collaboration Build, mentor and develop a high-performing team, creating opportunities for emerging talent and contributing to a collaborative growth culture. Bring together the right people to solve client challenges; know when to leverage expertise from other areas of the business Operate with humility and lead with confidence where you add value, support where others lead Essential Experience & Background 12+ years' experience in client or relationship-led growth leadership within consulting, technology, digital transformation, CX, marketing technology or agency environments. Proven track record of building trusted, long-term client relationships that have resulted in substantial account growth and revenue expansion. Credibility with director, executive and VP-level stakeholders, with the judgement to navigate complex stakeholder environments. Strong understanding of technology-enabled business transformation and the modern marketing, data and customer experience landscape. Demonstrable commercial acumen, ownership and experience leading multi-disciplinary teams and solutions. Track record of bringing new solution approaches to market or innovating within major client relationships. Essential Skills & Capabilities Commercial acumen: understands business models, profitability, value creation, forecasting and disciplined pipeline management. Relationship building: builds rapport quickly, earns trust through insight and integrity, and brings value without a predetermined agenda. Strategic thinking: connects market trends, customer challenges and Merkle capability to create compelling growth stories and business cases. Collaboration and self-awareness: leads where they add value, supports where others lead, welcomes feedback and brings people with them. Resilience and accountability: operates proactively within strategic direction, takes ownership of outcomes and adapts quickly to change. Personal Attributes We are looking for someone who is naturally curious, opportunity-oriented and commercially sharp; someone who thrives in ambiguity, creates momentum, builds trust, challenges constructively and brings others with them. They should be credible with senior stakeholders, resilient in the face of setbacks and motivated by growth without losing sight of relationships, empathy and team development. Why This Role Matters If you get genuine satisfaction from helping clients grow, solving complex challenges, creating value and winning together - and if you are energised by the prospect of developing talent as part of a collaborative growth team - this is the role for you. What We Offer This is a permanent role. The team is based from our London office on a hybrid working basis. As well as a competitive salary, the candidate will enjoy a benefits package that they can tailor to their needs which includes: At dentsu, we care deeply about our people. Our flexible benefits package supports your health, wellbeing, and financial future with company-funded private medical insurance, virtual GP access, and an employee assistance programme. Enjoy 25 days of annual leave plus extra days for your birthday, wellbeing, and volunteering. From discounted gym memberships and retail perks to electric car leasing and travel insurance, dentsu empowers you to thrive both at work and in life. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job. Location London Brand Merkle Time Type Full time Contract Type Permanent
Sep 23, 2026
Full time
The purpose of the Client Partner is to be a senior owner of a client relationship either locally or across markets. A Client Partner is expected to: Own the relationship with their central and/or local client Ensure the implementation of the strategic vision with the support of the internal team, local markets, OpCos and specialist functions Deliver business financial targets for designated clients; Be an ambassador for the business, connecting across internal and external networks to deliver the operating model and build the brand reputation of Dentsu Aegis Network Job Description Merkle, a dentsu company, powers the experience economy. For more than 35 years, Merkle has put people at the heart of digital business transformation, combining strategy, data, technology, creativity and delivery to create experiences that drive growth, engagement and loyalty. With more than 16,000 people across 30+ countries, Merkle brings together the scale of dentsu with deep expertise in customer experience, commerce, data science, CRM, loyalty, marketing technology and digital transformation. For more information, visit . The Role This role is for a Client Partner who can turn trusted strategic client relationships into measurable and sustainable growth. Working closely with the Chief Client Officer, the Client Partner will own growth across a focused portfolio of strategic clients, identify and shape demand early, develop qualified pipeline and mobilise the best of Merkle and dentsu around client outcomes. This is not an account management role, a delivery leadership role, or a role for someone whose primary focus is internal operations. We are looking for someone who is relentlessly client focused, commercially driven and energised by growth; someone who creates opportunities rather than only responding to them, looks outward to markets and client needs, builds influential relationships, and makes growth a natural outcome of trust. The purpose of the role is to accelerate sustainable growth by building senior relationships, identifying new opportunities, shaping solutions and creating significant commercial value for both clients and the business. The Client Partner will work with the CCO and partners in Solutions and Delivery to shape growth strategies, support major client relationships and develop emerging talent within the client leadership team. Your success will be measured by your contribution to portfolio growth through relationship depth, opportunity identification, deal closure, and your ability to identify and develop high-potential team members. What You'll Be Responsible For Client Relations Build and maintain trusted relationships with senior client stakeholders, understanding their ambitions and pain points, becoming their go-to partner for innovation and value creation. Maintain expert knowledge of client industries, market trends, and competitive landscapes to proactively identify growth opportunities. Bring fresh thinking, innovation and relevant market perspectives to client conversations. Growth Leadership Work with CCO and SMEs to develop and execute growth strategies across your portfolio Build and manage qualified growth pipeline; take ownership of deal progression Challenge assumptions and bring rigorous thinking to opportunity assessment Strategic Leadership Identify whitespace opportunities and help shape demand Think beyond immediate client requirements and anticipate emerging needs Bring market, industry and customer experience insight into client conversations, connecting emerging needs to Merkle and dentsu capabilities. Support the development of compelling growth stories and business cases Commercial Excellence Manage your portfolio with clear accountability and judgement for revenue, growth outcomes and margin Balance growth opportunity development with consistent delivery and client success Work collaboratively with the CCO, finance and operations on commercial planning and forecasting Demonstrate strong ownership mindset-treat client investment as if it were your own Team Leadership & Collaboration Build, mentor and develop a high-performing team, creating opportunities for emerging talent and contributing to a collaborative growth culture. Bring together the right people to solve client challenges; know when to leverage expertise from other areas of the business Operate with humility and lead with confidence where you add value, support where others lead Essential Experience & Background 12+ years' experience in client or relationship-led growth leadership within consulting, technology, digital transformation, CX, marketing technology or agency environments. Proven track record of building trusted, long-term client relationships that have resulted in substantial account growth and revenue expansion. Credibility with director, executive and VP-level stakeholders, with the judgement to navigate complex stakeholder environments. Strong understanding of technology-enabled business transformation and the modern marketing, data and customer experience landscape. Demonstrable commercial acumen, ownership and experience leading multi-disciplinary teams and solutions. Track record of bringing new solution approaches to market or innovating within major client relationships. Essential Skills & Capabilities Commercial acumen: understands business models, profitability, value creation, forecasting and disciplined pipeline management. Relationship building: builds rapport quickly, earns trust through insight and integrity, and brings value without a predetermined agenda. Strategic thinking: connects market trends, customer challenges and Merkle capability to create compelling growth stories and business cases. Collaboration and self-awareness: leads where they add value, supports where others lead, welcomes feedback and brings people with them. Resilience and accountability: operates proactively within strategic direction, takes ownership of outcomes and adapts quickly to change. Personal Attributes We are looking for someone who is naturally curious, opportunity-oriented and commercially sharp; someone who thrives in ambiguity, creates momentum, builds trust, challenges constructively and brings others with them. They should be credible with senior stakeholders, resilient in the face of setbacks and motivated by growth without losing sight of relationships, empathy and team development. Why This Role Matters If you get genuine satisfaction from helping clients grow, solving complex challenges, creating value and winning together - and if you are energised by the prospect of developing talent as part of a collaborative growth team - this is the role for you. What We Offer This is a permanent role. The team is based from our London office on a hybrid working basis. As well as a competitive salary, the candidate will enjoy a benefits package that they can tailor to their needs which includes: At dentsu, we care deeply about our people. Our flexible benefits package supports your health, wellbeing, and financial future with company-funded private medical insurance, virtual GP access, and an employee assistance programme. Enjoy 25 days of annual leave plus extra days for your birthday, wellbeing, and volunteering. From discounted gym memberships and retail perks to electric car leasing and travel insurance, dentsu empowers you to thrive both at work and in life. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job. Location London Brand Merkle Time Type Full time Contract Type Permanent
Job Title: Traffic Engineering Team Manager (Engineering and Surveying) Location: Westgate Street, Gloucester, GL1 2TG Contract duration: Permanent Working Hours: 37 hours per week (09:00-17:00) Start Date: ASAP Pay Rate: PAYE £ 60,532.00 per annum Job Ref: (phone number removed) Job Responsibilities Lead and manage the Traffic Engineering team , providing project management, engineering design and contract management services for the Council s capital highway programme. Provide confident leadership and effective management to ensure the operational delivery of the service. Lead the delivery of a substantial programme of highway improvements, ensuring projects are delivered safely, to budget and within agreed programmes. Oversee the delivery of highway and traffic engineering schemes throughout their lifecycle, including: Road safety and casualty reduction Safer Roads and Community 20s initiatives Active travel and sustainable transport Public transport improvements Accessibility improvements Congestion reduction Carbon reduction and environmental improvements Innovation and value-for-money initiatives Act as the engineering lead on transport and highway projects, ensuring appropriate technical and engineering standards are maintained. Ensure project designs comply with current Department for Transport guidance, national standards, best practice and Council requirements . Oversee project management, design development, programming, coordination and resource planning. Manage and supervise contractors during construction, ensuring works are delivered in accordance with approved designs, budgets, specifications and NEC or equivalent contract arrangements . Ensure appropriate construction health and safety procedures are followed throughout the project lifecycle, including CDM Regulations 2015 and other relevant legislation. Undertake or oversee Principal Designer responsibilities where required. Ensure effective procurement and contract management in accordance with Council and national procurement requirements. Manage team resources, budgets and financial targets to achieve cost-effective and high-quality project delivery. Monitor programme performance, expenditure, risks, resources and service outcomes. Drive continual improvement through digital delivery tools, lessons learned, client feedback and innovative approaches, including the effective use of AI. Develop and maintain effective project management and engineering design processes. Build and maintain strong, trusted relationships with senior Council officers, Members, operational teams, strategic partners, contractors and external stakeholders. Promote the Traffic Engineering service and its projects across the Council and relevant partnership networks. Support the development of a motivated, skilled and inclusive team through coaching, training, performance management and recruitment. Ensure performance reviews are undertaken and staff have appropriate development and learning opportunities. Contribute to strategic and operational development across the wider service and directorate. Prepare, review and maintain appropriate health and safety policies and ensure they are implemented effectively. Manage competing priorities and respond effectively to changing and unpredictable demands. Promote equality, diversity, inclusion and a positive working environment across the team and service. Maintain high standards of professional conduct, accountability, safety, quality and customer service. Undertake travel throughout Gloucestershire and participate in out-of-hours duties when required. Person Specification Experience Significant experience managing and leading an engineering or technical team. Strong professional experience in highway and traffic engineering design , including traffic management, road safety and/or active travel schemes. Experience leading engineering aspects of transport or highway projects. Proven experience in construction management and supervising contractors. Experience managing projects through design, procurement and construction stages. Experience of project programming, coordination, resource planning and budget management. Experience managing relationships with internal and external stakeholders, including negotiation, influencing and professional challenge. Experience applying construction health and safety requirements, including CDM Regulations 2015 . Experience working within a multidisciplinary environment. Knowledge & Technical Skills Degree in an Engineering discipline . Membership of an appropriate professional body such as ICE, CIHT or IHE . Strong knowledge of current highway and traffic engineering design standards, guidance and best practice. Good understanding of the highway operational environment and the ability to develop practical solutions to operational constraints. Knowledge of current construction health and safety legislation and CDM requirements. Understanding of the duties and responsibilities of the Client and Principal Designer under CDM. Strong understanding of project management processes and construction delivery. Knowledge of sustainable transport and the role engineering can play in improving accessibility, reducing congestion, carbon emissions and environmental impacts. Ability to apply sound engineering judgement when balancing competing technical, operational, financial and stakeholder requirements. Strong financial and resource management skills. Ability to use digital tools and innovative methods to improve project and service delivery. Leadership & Communication Strong team management, leadership and supervisory skills. Ability to motivate, develop and support staff and create a positive, inclusive working environment. Excellent communication, negotiation and influencing skills. Ability to build effective relationships with colleagues, senior managers, Members, contractors, partners and other stakeholders. Ability to communicate complex engineering and project information clearly to technical and non-technical audiences. Confident decision-maker who can accept responsibility and accountability for service and project outcomes. Ability to work collaboratively within wider multidisciplinary teams. Personal Attributes Highly organised with the ability to manage multiple projects, priorities and deadlines. Able to work effectively under pressure and demonstrate emotional resilience in challenging environments. Flexible, creative, proactive and self-motivated. Able to work autonomously while contributing effectively to a wider team. Strong commitment to health, safety and staff wellbeing. Demonstrates accountability, integrity, empowerment, respect and excellence. Committed to equality of opportunity, diversity and inclusive service delivery. Willing to adapt to changing patterns of demand and reprioritise work when required. Full, valid UK driving licence and willingness to travel throughout Gloucestershire. Willingness to undertake out-of-hours duties when required. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 23, 2026
Full time
Job Title: Traffic Engineering Team Manager (Engineering and Surveying) Location: Westgate Street, Gloucester, GL1 2TG Contract duration: Permanent Working Hours: 37 hours per week (09:00-17:00) Start Date: ASAP Pay Rate: PAYE £ 60,532.00 per annum Job Ref: (phone number removed) Job Responsibilities Lead and manage the Traffic Engineering team , providing project management, engineering design and contract management services for the Council s capital highway programme. Provide confident leadership and effective management to ensure the operational delivery of the service. Lead the delivery of a substantial programme of highway improvements, ensuring projects are delivered safely, to budget and within agreed programmes. Oversee the delivery of highway and traffic engineering schemes throughout their lifecycle, including: Road safety and casualty reduction Safer Roads and Community 20s initiatives Active travel and sustainable transport Public transport improvements Accessibility improvements Congestion reduction Carbon reduction and environmental improvements Innovation and value-for-money initiatives Act as the engineering lead on transport and highway projects, ensuring appropriate technical and engineering standards are maintained. Ensure project designs comply with current Department for Transport guidance, national standards, best practice and Council requirements . Oversee project management, design development, programming, coordination and resource planning. Manage and supervise contractors during construction, ensuring works are delivered in accordance with approved designs, budgets, specifications and NEC or equivalent contract arrangements . Ensure appropriate construction health and safety procedures are followed throughout the project lifecycle, including CDM Regulations 2015 and other relevant legislation. Undertake or oversee Principal Designer responsibilities where required. Ensure effective procurement and contract management in accordance with Council and national procurement requirements. Manage team resources, budgets and financial targets to achieve cost-effective and high-quality project delivery. Monitor programme performance, expenditure, risks, resources and service outcomes. Drive continual improvement through digital delivery tools, lessons learned, client feedback and innovative approaches, including the effective use of AI. Develop and maintain effective project management and engineering design processes. Build and maintain strong, trusted relationships with senior Council officers, Members, operational teams, strategic partners, contractors and external stakeholders. Promote the Traffic Engineering service and its projects across the Council and relevant partnership networks. Support the development of a motivated, skilled and inclusive team through coaching, training, performance management and recruitment. Ensure performance reviews are undertaken and staff have appropriate development and learning opportunities. Contribute to strategic and operational development across the wider service and directorate. Prepare, review and maintain appropriate health and safety policies and ensure they are implemented effectively. Manage competing priorities and respond effectively to changing and unpredictable demands. Promote equality, diversity, inclusion and a positive working environment across the team and service. Maintain high standards of professional conduct, accountability, safety, quality and customer service. Undertake travel throughout Gloucestershire and participate in out-of-hours duties when required. Person Specification Experience Significant experience managing and leading an engineering or technical team. Strong professional experience in highway and traffic engineering design , including traffic management, road safety and/or active travel schemes. Experience leading engineering aspects of transport or highway projects. Proven experience in construction management and supervising contractors. Experience managing projects through design, procurement and construction stages. Experience of project programming, coordination, resource planning and budget management. Experience managing relationships with internal and external stakeholders, including negotiation, influencing and professional challenge. Experience applying construction health and safety requirements, including CDM Regulations 2015 . Experience working within a multidisciplinary environment. Knowledge & Technical Skills Degree in an Engineering discipline . Membership of an appropriate professional body such as ICE, CIHT or IHE . Strong knowledge of current highway and traffic engineering design standards, guidance and best practice. Good understanding of the highway operational environment and the ability to develop practical solutions to operational constraints. Knowledge of current construction health and safety legislation and CDM requirements. Understanding of the duties and responsibilities of the Client and Principal Designer under CDM. Strong understanding of project management processes and construction delivery. Knowledge of sustainable transport and the role engineering can play in improving accessibility, reducing congestion, carbon emissions and environmental impacts. Ability to apply sound engineering judgement when balancing competing technical, operational, financial and stakeholder requirements. Strong financial and resource management skills. Ability to use digital tools and innovative methods to improve project and service delivery. Leadership & Communication Strong team management, leadership and supervisory skills. Ability to motivate, develop and support staff and create a positive, inclusive working environment. Excellent communication, negotiation and influencing skills. Ability to build effective relationships with colleagues, senior managers, Members, contractors, partners and other stakeholders. Ability to communicate complex engineering and project information clearly to technical and non-technical audiences. Confident decision-maker who can accept responsibility and accountability for service and project outcomes. Ability to work collaboratively within wider multidisciplinary teams. Personal Attributes Highly organised with the ability to manage multiple projects, priorities and deadlines. Able to work effectively under pressure and demonstrate emotional resilience in challenging environments. Flexible, creative, proactive and self-motivated. Able to work autonomously while contributing effectively to a wider team. Strong commitment to health, safety and staff wellbeing. Demonstrates accountability, integrity, empowerment, respect and excellence. Committed to equality of opportunity, diversity and inclusive service delivery. Willing to adapt to changing patterns of demand and reprioritise work when required. Full, valid UK driving licence and willingness to travel throughout Gloucestershire. Willingness to undertake out-of-hours duties when required. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
