From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Our shops are at the heart of our business, and they all play a key part in their local community. As a Shop Manager, you will have full accountability for your shop's performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will be responsible for leading and developing a team of retail colleagues whilst delivering the highest possible retail standards and an excellent customer experience. You will become an expert in betting and make sure our customers enjoy our products and services responsibly. Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our 'Think 25' policy is always followed. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Previous management experience in the betting or gambling industry Ability to build credible relationships with colleagues and customers Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Nov 25, 2025
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Our shops are at the heart of our business, and they all play a key part in their local community. As a Shop Manager, you will have full accountability for your shop's performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will be responsible for leading and developing a team of retail colleagues whilst delivering the highest possible retail standards and an excellent customer experience. You will become an expert in betting and make sure our customers enjoy our products and services responsibly. Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our 'Think 25' policy is always followed. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Previous management experience in the betting or gambling industry Ability to build credible relationships with colleagues and customers Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Job Description Job Number: HOT0C20I Work Locations Hilton London Wembley, Lakeside Way, Wembley HA9 0BU About the Hotel Welcome to a world of opportunities at the UK's great place to work 2025, as voted by our team members! What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the - one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories. Benefits Smart uniform provided and laundered Free and healthy meals when on duty Grow your career: Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Guest Experience Day: 1 night stay with breakfast per year Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Modern and inclusive Team Member's areas Role Overview You will join the Front Office team, working in the Reception area of the hotel. You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues. Responsibilities Supervise and manage front office operations, ensuring smooth and efficient service delivery. Handle guest queries, complaints, and feedback to ensure high levels of satisfaction. Lead and coach the front office team, providing guidance and support. Maintain high standards of customer service and communication. Qualifications Ambitious hotelier with experience leading a team or ready for first leadership position. Passion for exceptional customer service, excellent communication, coaching, and problem solving skills. Company Philosophy At Hilton, It Matters Where You Stay, but the Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job Guest Services, Operations, and Front Office
Nov 25, 2025
Full time
Job Description Job Number: HOT0C20I Work Locations Hilton London Wembley, Lakeside Way, Wembley HA9 0BU About the Hotel Welcome to a world of opportunities at the UK's great place to work 2025, as voted by our team members! What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the - one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories. Benefits Smart uniform provided and laundered Free and healthy meals when on duty Grow your career: Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Guest Experience Day: 1 night stay with breakfast per year Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Modern and inclusive Team Member's areas Role Overview You will join the Front Office team, working in the Reception area of the hotel. You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues. Responsibilities Supervise and manage front office operations, ensuring smooth and efficient service delivery. Handle guest queries, complaints, and feedback to ensure high levels of satisfaction. Lead and coach the front office team, providing guidance and support. Maintain high standards of customer service and communication. Qualifications Ambitious hotelier with experience leading a team or ready for first leadership position. Passion for exceptional customer service, excellent communication, coaching, and problem solving skills. Company Philosophy At Hilton, It Matters Where You Stay, but the Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job Guest Services, Operations, and Front Office
Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.Kantar Media is a wholly owned but operationally independent part of the Kantar Group. Job Details As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.Our versatility, scale, technology, and expertise enable our 5000 people across Latin America, Europe, the Middle East, Asia Pacific, North America, and Africa to understand audiences and help the world's leading organisations succeed and grow.This role sits within the UKI TGI domain, which encompasses the TGI (Target Group Index) syndicated consumer data utilised by the world's leading media, agency and advertiser clients across the insight, planning to activation cycle; and is home to our Custom Insight and Sports experts, who consultatively support a broad range of clients across the media, sport and consumer insight space. Job Title: Head of New Business Location: London, Grays inn Road Full time/Permanent/Hybrid # LI-EH1 , Role Description As Head of New Business, TGI, you will lead the strategic development and execution of initiatives to acquire new clients and drive revenue growth across Kantar Media TGI, Insight and Sports solutions. This exciting new senior role is central to expedite growth in our client base, unlocking new commercial opportunities, supporting TGIs position as the trusted insight to activation partner to leading media, brands, agencies, and sports rights owners.You'll have access to market leading syndicated and custom solutions/expertise from which to optimise and build new offers, including: TGI (Target Group Index), SportsScope, Insight experts with specialisms in media, brand and sport and Global Sports Audience Measurement solutions. If you're a holistic, impact driven, client-centric revenue driver with a passion for media and advertising insight, this is the role you're looking for. Role Responsibilities: Strategic Leadership Working closely with the Managing Director, develop and implement a robust new client acquisition strategy aligned with business growth targets. Collaborate with product, marketing, and research teams to shape go-to-market plans and propositions. Client Acquisition & Commercial Growth Lead the end-to-end process of identifying, engaging, and converting new clients across category verticals. Drive revenue growth through RFP responses and commercial proposals/pitches that demonstrate the value and impact of our insight, data, and consultancy services. You'll love being a player/coach, this is a hands-on role Team Leadership & Collaboration Manage and mentor a team of business development and commercial execs in a matrixed business, with direct and dotted line reports to begin. Foster a high-performance culture focused on client impact, innovation, and revenue delivery. Maintain collaborative relationships with Director, Insight & sport, Head of TGI Account Management and Head of TGI Client Services. Market Intelligence & Positioning Stay ahead of industry trends in consumer behaviour, media measurement, and audience analytics. Represent the company at industry events, panels, and networking forums. Collaborate with marketing to enhance brand visibility and thought leadership. Performance & Reporting Own revenue targets and pipeline KPIs for new client acquisition. Provide regular reporting and forecasting to senior leadership. Use CRM and analytics tools to track performance and optimize conversion. Key Skills & Experience Proven track record in senior business development or commercial roles within consumer insights, media research, or data analytics. A solutions architect: comfortable with ambiguity, utilising your toolkit to build collaborative and impactful solutions for prospective clients Deep understanding of evolving client needs across consumer brands, media agencies, and media owners. Literate in Ad/Mar Tech, you are comfortable discussing and consulting on activation of data and insight across client partner ecosystems Adept at fostering strong client relationships and leveraging a network of industry contacts to drive business growth and secure new opportunities. Strong commercial acumen and consultative selling skills. Excellent communication, negotiation, and stakeholder management skills. Experience in leading change agendas is a distinct advantage Personal Attributes Entrepreneurial mindset with a passion for growth and innovation. Strategic thinker with a hands-on approach to execution. Collaborative, resilient, and results driven. This is player-coach role, you'll enjoy getting involved with all elements of the sales cycle from lead to close. Takes personal pride in how you show upAt Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.Privacy and Legal StatementPRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit Country United KingdomWe pride ourselves on understanding people, and what makes us think and act the way we do.And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated
Nov 25, 2025
Full time
Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.Kantar Media is a wholly owned but operationally independent part of the Kantar Group. Job Details As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.Our versatility, scale, technology, and expertise enable our 5000 people across Latin America, Europe, the Middle East, Asia Pacific, North America, and Africa to understand audiences and help the world's leading organisations succeed and grow.This role sits within the UKI TGI domain, which encompasses the TGI (Target Group Index) syndicated consumer data utilised by the world's leading media, agency and advertiser clients across the insight, planning to activation cycle; and is home to our Custom Insight and Sports experts, who consultatively support a broad range of clients across the media, sport and consumer insight space. Job Title: Head of New Business Location: London, Grays inn Road Full time/Permanent/Hybrid # LI-EH1 , Role Description As Head of New Business, TGI, you will lead the strategic development and execution of initiatives to acquire new clients and drive revenue growth across Kantar Media TGI, Insight and Sports solutions. This exciting new senior role is central to expedite growth in our client base, unlocking new commercial opportunities, supporting TGIs position as the trusted insight to activation partner to leading media, brands, agencies, and sports rights owners.You'll have access to market leading syndicated and custom solutions/expertise from which to optimise and build new offers, including: TGI (Target Group Index), SportsScope, Insight experts with specialisms in media, brand and sport and Global Sports Audience Measurement solutions. If you're a holistic, impact driven, client-centric revenue driver with a passion for media and advertising insight, this is the role you're looking for. Role Responsibilities: Strategic Leadership Working closely with the Managing Director, develop and implement a robust new client acquisition strategy aligned with business growth targets. Collaborate with product, marketing, and research teams to shape go-to-market plans and propositions. Client Acquisition & Commercial Growth Lead the end-to-end process of identifying, engaging, and converting new clients across category verticals. Drive revenue growth through RFP responses and commercial proposals/pitches that demonstrate the value and impact of our insight, data, and consultancy services. You'll love being a player/coach, this is a hands-on role Team Leadership & Collaboration Manage and mentor a team of business development and commercial execs in a matrixed business, with direct and dotted line reports to begin. Foster a high-performance culture focused on client impact, innovation, and revenue delivery. Maintain collaborative relationships with Director, Insight & sport, Head of TGI Account Management and Head of TGI Client Services. Market Intelligence & Positioning Stay ahead of industry trends in consumer behaviour, media measurement, and audience analytics. Represent the company at industry events, panels, and networking forums. Collaborate with marketing to enhance brand visibility and thought leadership. Performance & Reporting Own revenue targets and pipeline KPIs for new client acquisition. Provide regular reporting and forecasting to senior leadership. Use CRM and analytics tools to track performance and optimize conversion. Key Skills & Experience Proven track record in senior business development or commercial roles within consumer insights, media research, or data analytics. A solutions architect: comfortable with ambiguity, utilising your toolkit to build collaborative and impactful solutions for prospective clients Deep understanding of evolving client needs across consumer brands, media agencies, and media owners. Literate in Ad/Mar Tech, you are comfortable discussing and consulting on activation of data and insight across client partner ecosystems Adept at fostering strong client relationships and leveraging a network of industry contacts to drive business growth and secure new opportunities. Strong commercial acumen and consultative selling skills. Excellent communication, negotiation, and stakeholder management skills. Experience in leading change agendas is a distinct advantage Personal Attributes Entrepreneurial mindset with a passion for growth and innovation. Strategic thinker with a hands-on approach to execution. Collaborative, resilient, and results driven. This is player-coach role, you'll enjoy getting involved with all elements of the sales cycle from lead to close. Takes personal pride in how you show upAt Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.Privacy and Legal StatementPRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit Country United KingdomWe pride ourselves on understanding people, and what makes us think and act the way we do.And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Our shops are at the heart of our business, and they all play a key part in their local community. As a Shop Manager, you will have full accountability for your shop's performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will be responsible for leading and developing a team of retail colleagues whilst delivering the highest possible retail standards and an excellent customer experience. You will become an expert in betting and make sure our customers enjoy our products and services responsibly. Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our 'Think 25' policy is always followed. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Previous management experience in the betting or gambling industry Ability to build credible relationships with colleagues and customers Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Nov 25, 2025
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Our shops are at the heart of our business, and they all play a key part in their local community. As a Shop Manager, you will have full accountability for your shop's performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will be responsible for leading and developing a team of retail colleagues whilst delivering the highest possible retail standards and an excellent customer experience. You will become an expert in betting and make sure our customers enjoy our products and services responsibly. Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our 'Think 25' policy is always followed. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Previous management experience in the betting or gambling industry Ability to build credible relationships with colleagues and customers Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Job Description THE AGENCY Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form brand marketing services division, and launch a family office advisory practice, among other innovations. Named Most Valuable Sports Agency by Forbesfor nine consecutive years, CAA represents more than 3,000 of the world's top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of property sales and sponsorships, media advisory, brand consulting, venue development and strategic advisory, and executive search.Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, London, Nashville, Munich, Shanghai, Beijing, Chicago, Washington, D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally. For more information, please visit. OVERVIEW The Office of the Chief Legal Officer at CAA provides dedicated legal support in the areas of litigation, corporate transactions, compliance, advice and counseling, and governmental affairs. We support CAA's needs when it comes to commercial, talent agency and employment laws, among other legal areas.The OCLO's employment law team plays an important part in managing the agency's compliance with all applicable employment laws, providing advice and counsel to the business, supporting workplace culture as well as diversity and inclusion efforts. The new role will report to the Senior Legal Counsel, Employment (UK, EMEA and APAC) based in London and also work closely with the Deputy General Counsel, Litigation & Employment and the wider employment law team based in Los Angeles, along with the UK and global HR teams.Every member of CAA's legal team is expected to be a values-driven, results-oriented leader who provides legal services with the highest level of professionalism, competence and efficacy. THE ROLE This new role will provide day-to-day advice and counsel to the International and Global Human Resources teams and business leaders, draft various employment-related documents, and support other employment-law related matters, including researching and drafting policies and procedures, and drafting various types of employment-related documents. They will work with the Senior Employment Counsel and the other members of the Employment Legal team to provide efficient and high-quality service to internal and external stakeholders; implement employment law best practices in a rapidly growing and fast paced Company; and support the business needs of the Company and its employees. The ideal candidate will have broad UK employment law experience gained in private practice AT1 with experience in assisting to co-ordinate, or contributing to, multi-disciplinary or multi-jurisdictional projects. Wider European, Middle Eastern and/or Asian employment law knowledge would also be beneficial. RESPONSIBILITIES Provide advice and counsel on all employment related matters, such as employee relations, employee compensation and benefits, performance and disciplinary matters, immigration compliance, employment agreements, workplace policies, regulatory compliance (including pensions), and employment disputes and litigation. Perform job duties consistent with safety, legal and regulatory requirements, as well as CAA's culture and business objectives. Maintain a strong moral compass and act within a defined ethical code of conduct that is in alignment with CAA's values. Ensure compliance with applicable laws, regulations and policies. Identify and assess legal risks and opportunities and advise accordingly. Independently, efficiently and quickly handle legal matters and projects with support from the Senior Employment Counsel. Recognise when to elevate matters to Senior Employment Counsel. Work closely with those across the various CAA business lines including other members of the UK Legal team, the Legal team based in the US (including Employment, Litigation, Immigration, and Compliance), the tax team, and members of the Business Affairs teams. Work with outside counsel on employment related matters as required. Educate, and provide training to, business partners and stakeholders on legal matters, policies and procedures. Maintain confidentiality. Perform other tasks as assigned from time to time. QUALIFICATIONS/REQUIREMENTS Strong academic background: LLB (Hons), BA (Hons) or BSc (Hons) 2:1 or above and (if relevant) Graduate Diploma in Law Merit and above; LPC Merit and above. Qualified Solicitor (England and Wales). At least 7+ years of substantive UK employment law experience. Experience of working in-house (including client secondments) would be beneficial. Knowledge of and experience with wider European or Asian employment law would also be beneficial. A willingness to learn employment laws in new jurisdictions is a must. Knowledge of and experience with employment-adjacent matters (such as employment tax, payroll, benefits, pensions, immigration and global mobility matters) would also be beneficial, but not essential. A willingness to learn new skills in these areas (with support and guidance) is a must. Excellent verbal and written communication skills, interpersonal skills and emotional intelligence. Strong command of the Microsoft Office suite; in particular, Outlook, Word, Excel and PowerPoint. Great at multi-tasking, working well under pressure, and meeting tight deadlines. Have a creative and proactive approach to solving problems. Solutions focused. Collaborative and works in tandem with colleagues. Willing to work extended hours when necessary to connect with colleagues or external advisors from other regions. Consultative and proactive; good business sense and a sense of urgency, honesty and fairness. Able to take direction and manage and "own" projects from beginning to end with a sense of follow through. Exceptionally detail oriented and organised but also able to see the "big picture". Excellent legal drafting skills; some transactional experience preferred. Self-confident and inspires confidence from business leaders.Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.Creative Artists Agency ("CAA") is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.Please inform CAA's Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening.
Nov 24, 2025
Full time
Job Description THE AGENCY Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form brand marketing services division, and launch a family office advisory practice, among other innovations. Named Most Valuable Sports Agency by Forbesfor nine consecutive years, CAA represents more than 3,000 of the world's top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of property sales and sponsorships, media advisory, brand consulting, venue development and strategic advisory, and executive search.Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, London, Nashville, Munich, Shanghai, Beijing, Chicago, Washington, D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally. For more information, please visit. OVERVIEW The Office of the Chief Legal Officer at CAA provides dedicated legal support in the areas of litigation, corporate transactions, compliance, advice and counseling, and governmental affairs. We support CAA's needs when it comes to commercial, talent agency and employment laws, among other legal areas.The OCLO's employment law team plays an important part in managing the agency's compliance with all applicable employment laws, providing advice and counsel to the business, supporting workplace culture as well as diversity and inclusion efforts. The new role will report to the Senior Legal Counsel, Employment (UK, EMEA and APAC) based in London and also work closely with the Deputy General Counsel, Litigation & Employment and the wider employment law team based in Los Angeles, along with the UK and global HR teams.Every member of CAA's legal team is expected to be a values-driven, results-oriented leader who provides legal services with the highest level of professionalism, competence and efficacy. THE ROLE This new role will provide day-to-day advice and counsel to the International and Global Human Resources teams and business leaders, draft various employment-related documents, and support other employment-law related matters, including researching and drafting policies and procedures, and drafting various types of employment-related documents. They will work with the Senior Employment Counsel and the other members of the Employment Legal team to provide efficient and high-quality service to internal and external stakeholders; implement employment law best practices in a rapidly growing and fast paced Company; and support the business needs of the Company and its employees. The ideal candidate will have broad UK employment law experience gained in private practice AT1 with experience in assisting to co-ordinate, or contributing to, multi-disciplinary or multi-jurisdictional projects. Wider European, Middle Eastern and/or Asian employment law knowledge would also be beneficial. RESPONSIBILITIES Provide advice and counsel on all employment related matters, such as employee relations, employee compensation and benefits, performance and disciplinary matters, immigration compliance, employment agreements, workplace policies, regulatory compliance (including pensions), and employment disputes and litigation. Perform job duties consistent with safety, legal and regulatory requirements, as well as CAA's culture and business objectives. Maintain a strong moral compass and act within a defined ethical code of conduct that is in alignment with CAA's values. Ensure compliance with applicable laws, regulations and policies. Identify and assess legal risks and opportunities and advise accordingly. Independently, efficiently and quickly handle legal matters and projects with support from the Senior Employment Counsel. Recognise when to elevate matters to Senior Employment Counsel. Work closely with those across the various CAA business lines including other members of the UK Legal team, the Legal team based in the US (including Employment, Litigation, Immigration, and Compliance), the tax team, and members of the Business Affairs teams. Work with outside counsel on employment related matters as required. Educate, and provide training to, business partners and stakeholders on legal matters, policies and procedures. Maintain confidentiality. Perform other tasks as assigned from time to time. QUALIFICATIONS/REQUIREMENTS Strong academic background: LLB (Hons), BA (Hons) or BSc (Hons) 2:1 or above and (if relevant) Graduate Diploma in Law Merit and above; LPC Merit and above. Qualified Solicitor (England and Wales). At least 7+ years of substantive UK employment law experience. Experience of working in-house (including client secondments) would be beneficial. Knowledge of and experience with wider European or Asian employment law would also be beneficial. A willingness to learn employment laws in new jurisdictions is a must. Knowledge of and experience with employment-adjacent matters (such as employment tax, payroll, benefits, pensions, immigration and global mobility matters) would also be beneficial, but not essential. A willingness to learn new skills in these areas (with support and guidance) is a must. Excellent verbal and written communication skills, interpersonal skills and emotional intelligence. Strong command of the Microsoft Office suite; in particular, Outlook, Word, Excel and PowerPoint. Great at multi-tasking, working well under pressure, and meeting tight deadlines. Have a creative and proactive approach to solving problems. Solutions focused. Collaborative and works in tandem with colleagues. Willing to work extended hours when necessary to connect with colleagues or external advisors from other regions. Consultative and proactive; good business sense and a sense of urgency, honesty and fairness. Able to take direction and manage and "own" projects from beginning to end with a sense of follow through. Exceptionally detail oriented and organised but also able to see the "big picture". Excellent legal drafting skills; some transactional experience preferred. Self-confident and inspires confidence from business leaders.Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.Creative Artists Agency ("CAA") is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.Please inform CAA's Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening.
Swim Teacher / Swimming Instructor - Casual An exciting opportunity for a qualified Swim Teacher / Swimming Instructor to deliver fun, safe and engaging swimming lessons as part of a well-established learn to swim programme. If youve also worked in the following roles, wed also like to hear from you: Swim Coach, Aquatics Teacher, Lifeguard, Sports Instructor, Leisure Assistant SALARY: £17 click apply for full job details
Nov 24, 2025
Full time
Swim Teacher / Swimming Instructor - Casual An exciting opportunity for a qualified Swim Teacher / Swimming Instructor to deliver fun, safe and engaging swimming lessons as part of a well-established learn to swim programme. If youve also worked in the following roles, wed also like to hear from you: Swim Coach, Aquatics Teacher, Lifeguard, Sports Instructor, Leisure Assistant SALARY: £17 click apply for full job details
Role overview: The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities: Effectively run all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's: Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and experience: Previous management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Nov 24, 2025
Full time
Role overview: The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities: Effectively run all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's: Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and experience: Previous management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts from retailers and hospitality partners through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development Access to apprenticeships & accredited qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks and initiatives that drive positive change Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Nov 24, 2025
Full time
Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts from retailers and hospitality partners through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development Access to apprenticeships & accredited qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks and initiatives that drive positive change Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
About the role What stands you apart from the rest? Outstanding communication? Acting with purpose? Thinking outside the box and taking the team and client on the journey with you? We are looking for a Business Tax Senior Manager to join our awesome tax team, who has a real focus on building on their tax knowledge and experience to help deliver a robust & tax efficient service to help clients meet their wider objectives. About the day to day As a Business Tax Senior Manager, you'll be working with Business Tax Partners and wider Tax teams to deliver specialist Tax advisory services whilst providing a "wow!" experience, removing the jargon and ensuring a stellar first-rate service. You'll get stuck into a diverse range of tasks and responsibilities, including: Manage a portfolio of more complex business tax clients within your relevant specialism, including reviewing tax returns, computations, and tax accounting disclosures Signing out tax returns for more complex clients working independently from the director or partner Build and maintain strong relationships with clients, acting as their main point of contact for all tax matters collaborating to address any tax related queries of concerns Provide expert advice and guidance on a range of business tax issues, including corporate tax planning, restructuring, and compliance Assist with tax investigations and disputes, liaising with HMRC on behalf of clients Work closely with other departments within the firm, building your internal network, such as with audit and advisory to provide a seamless service to clients Assist with business development activities, including identifying opportunities to cross-sell services to existing clients and generating new business leads. Contribute to the development and improvement of our ways of working within the firm alongside other members of the manager group May manage a team with a direct line management responsibility for some. Will spend time with more junior members of the team coaching and supporting with their technical development About you At Cooper Parry, we're in it together. All we ask of our people is that they play all in. You'll continuously strive to keep learning - whether you're a trainee or a Partner - and you'll be brave, stepping out of your comfort zone to tackle new challenges. Above all, be nice. A simple notion, but an irreplaceable part of what makes CP, CP. As a Business Tax Senior Manager, you will have extensive experience delivering advisory work and really got a buzz from doing so. You will work closely with our Tax Partners to deliver projects, covering a broad range of taxes. The role is within a corporate tax focused role together with covering shareholder taxes and have a passion for your clients and their business. You will be: An awesome advisor with a wider tax mindset, ensuring we provide our clients with the tax support they need A great communicator who excels at building strong and trusting relationships (internally and externally) Experience of looking after a variety of clients i.e. large corporate groups / AIM Listed / internationally owned / private equity backed / owner managed Have a real team spirit, with a focus in developing and coaching the wider team It's important to have a passion for your clients and their business, so you can provide a "wow!" experience. You'll have knack for removing the jargon to help increase client understand and ensuring a stellar first-rate service About us We've been dubbed 'the rebels of accountancy'. We're straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service - free from unnecessary red tape. Check out our recent achievements: Best Companies' No.1 Accountancy Firm & No.30 Best Large Company to Work For in the UK Became B Corp Certified in 2023 and we're still the UK's largest accountancy B Corp, measuring and improving our impact beyond business for a brighter tomorrow Achieved 5 awards at the Inspiring Workplace Awards in 2025: winner in the Large Business category and best in class for inspiring People & Culture, Wellbeing, Inclusion and Employee Experience What's in it for you? Our people are the beating heart of our culture. We know that if you love working here, and you're given the trust and autonomy to work in a way that best suits you, you'll produce amazing results. That's why we offer things like: A flexible approach to work - balancing working from home, in office or with clients A generous holiday entitlement An enhanced parental leave policy An enhanced pension scheme No dress code - just "wear something!" A multi-award-winning wellbeing offering to support your physical, mental, spiritual, and financial health Volunteering opportunities to work closer with local communities and charities Cooper Parry social/sports clubs Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we'll work with you to ensure you have everything you need to develop your skills and achieve your best. Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process. For the attention of agencies - unsolicited CVs will not be honoured. We will only accept CV submissions for roles briefed to you by our Talent Acquisition team.
Nov 24, 2025
Full time
About the role What stands you apart from the rest? Outstanding communication? Acting with purpose? Thinking outside the box and taking the team and client on the journey with you? We are looking for a Business Tax Senior Manager to join our awesome tax team, who has a real focus on building on their tax knowledge and experience to help deliver a robust & tax efficient service to help clients meet their wider objectives. About the day to day As a Business Tax Senior Manager, you'll be working with Business Tax Partners and wider Tax teams to deliver specialist Tax advisory services whilst providing a "wow!" experience, removing the jargon and ensuring a stellar first-rate service. You'll get stuck into a diverse range of tasks and responsibilities, including: Manage a portfolio of more complex business tax clients within your relevant specialism, including reviewing tax returns, computations, and tax accounting disclosures Signing out tax returns for more complex clients working independently from the director or partner Build and maintain strong relationships with clients, acting as their main point of contact for all tax matters collaborating to address any tax related queries of concerns Provide expert advice and guidance on a range of business tax issues, including corporate tax planning, restructuring, and compliance Assist with tax investigations and disputes, liaising with HMRC on behalf of clients Work closely with other departments within the firm, building your internal network, such as with audit and advisory to provide a seamless service to clients Assist with business development activities, including identifying opportunities to cross-sell services to existing clients and generating new business leads. Contribute to the development and improvement of our ways of working within the firm alongside other members of the manager group May manage a team with a direct line management responsibility for some. Will spend time with more junior members of the team coaching and supporting with their technical development About you At Cooper Parry, we're in it together. All we ask of our people is that they play all in. You'll continuously strive to keep learning - whether you're a trainee or a Partner - and you'll be brave, stepping out of your comfort zone to tackle new challenges. Above all, be nice. A simple notion, but an irreplaceable part of what makes CP, CP. As a Business Tax Senior Manager, you will have extensive experience delivering advisory work and really got a buzz from doing so. You will work closely with our Tax Partners to deliver projects, covering a broad range of taxes. The role is within a corporate tax focused role together with covering shareholder taxes and have a passion for your clients and their business. You will be: An awesome advisor with a wider tax mindset, ensuring we provide our clients with the tax support they need A great communicator who excels at building strong and trusting relationships (internally and externally) Experience of looking after a variety of clients i.e. large corporate groups / AIM Listed / internationally owned / private equity backed / owner managed Have a real team spirit, with a focus in developing and coaching the wider team It's important to have a passion for your clients and their business, so you can provide a "wow!" experience. You'll have knack for removing the jargon to help increase client understand and ensuring a stellar first-rate service About us We've been dubbed 'the rebels of accountancy'. We're straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service - free from unnecessary red tape. Check out our recent achievements: Best Companies' No.1 Accountancy Firm & No.30 Best Large Company to Work For in the UK Became B Corp Certified in 2023 and we're still the UK's largest accountancy B Corp, measuring and improving our impact beyond business for a brighter tomorrow Achieved 5 awards at the Inspiring Workplace Awards in 2025: winner in the Large Business category and best in class for inspiring People & Culture, Wellbeing, Inclusion and Employee Experience What's in it for you? Our people are the beating heart of our culture. We know that if you love working here, and you're given the trust and autonomy to work in a way that best suits you, you'll produce amazing results. That's why we offer things like: A flexible approach to work - balancing working from home, in office or with clients A generous holiday entitlement An enhanced parental leave policy An enhanced pension scheme No dress code - just "wear something!" A multi-award-winning wellbeing offering to support your physical, mental, spiritual, and financial health Volunteering opportunities to work closer with local communities and charities Cooper Parry social/sports clubs Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we'll work with you to ensure you have everything you need to develop your skills and achieve your best. Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process. For the attention of agencies - unsolicited CVs will not be honoured. We will only accept CV submissions for roles briefed to you by our Talent Acquisition team.
Overview Assistant Store Manager (Service & People) - NIKE OXFORD C Circus Do you know, what we are missing to create the best retail team on the globe? Someone like YOU! In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associates is called "Athlete". Join the NIKE, Inc. team! As an Assistant Head Coach you are: Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers. Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing). Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity. Overseeing various departments such as Commercial, Athlete and/or Consumer Experience. Supporting Head Coach in implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services). Providing reports about store activities, local marketplace and consumer insights. Ensuring that the store complies with all NIKE standards and guidelines. Cooperating with your business partners across stores and HQ. What you get Attractive salary that evolves with the market and experience. Opportunity on receiving monthly bonus payments. Attractive online and in-store employee discounts. Attractive Benefits Package, Pension & Share scheme. Exciting development and career opportunities. Regular training on leadership, sales and products. A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I). Staff dress to represent NIKE and foster our team spirit. Access to sports activities. Opportunities to participate in unique NIKE moments. What you bring A passion for NIKE and/or love of sport. Some experience in retail and/or leadership positions. Very good command of English language (written and spoken). Experience and competency in serving exceptional consumer service. Ability to coach and develop a strong team. Strong focus on communication. Flexibility to work in shifts and on weekends. Qualifications Extensive retail experience including experience in management. Enthusiasm and passion about sports and / or sports fashion. Availability to work evenings and weekends
Nov 24, 2025
Full time
Overview Assistant Store Manager (Service & People) - NIKE OXFORD C Circus Do you know, what we are missing to create the best retail team on the globe? Someone like YOU! In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associates is called "Athlete". Join the NIKE, Inc. team! As an Assistant Head Coach you are: Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers. Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing). Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity. Overseeing various departments such as Commercial, Athlete and/or Consumer Experience. Supporting Head Coach in implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services). Providing reports about store activities, local marketplace and consumer insights. Ensuring that the store complies with all NIKE standards and guidelines. Cooperating with your business partners across stores and HQ. What you get Attractive salary that evolves with the market and experience. Opportunity on receiving monthly bonus payments. Attractive online and in-store employee discounts. Attractive Benefits Package, Pension & Share scheme. Exciting development and career opportunities. Regular training on leadership, sales and products. A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I). Staff dress to represent NIKE and foster our team spirit. Access to sports activities. Opportunities to participate in unique NIKE moments. What you bring A passion for NIKE and/or love of sport. Some experience in retail and/or leadership positions. Very good command of English language (written and spoken). Experience and competency in serving exceptional consumer service. Ability to coach and develop a strong team. Strong focus on communication. Flexibility to work in shifts and on weekends. Qualifications Extensive retail experience including experience in management. Enthusiasm and passion about sports and / or sports fashion. Availability to work evenings and weekends
Company description: Stats Perform is the global leader in sports tech, delivering the most trusted sports data to the worlds biggest names in sports, media, and broadcasting. Using AI and machine learning, we transform decades of data and live game insights into powerful tools for coaches, teams, media, and sportsbooks click apply for full job details
Nov 24, 2025
Full time
Company description: Stats Perform is the global leader in sports tech, delivering the most trusted sports data to the worlds biggest names in sports, media, and broadcasting. Using AI and machine learning, we transform decades of data and live game insights into powerful tools for coaches, teams, media, and sportsbooks click apply for full job details
Role overview: Please note this is a talent pool role and your application will be valid for six months. If we feel you experience aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams. Responsibilities: Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the management in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Nov 22, 2025
Full time
Role overview: Please note this is a talent pool role and your application will be valid for six months. If we feel you experience aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams. Responsibilities: Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the management in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Head of Operations - Growth Sports Location : Basingstoke or London (at least 2 days per week in office, with occasional travel to the other office location) Travel : Roughly 10% for key events and client meetings Contract : Full-Time Salary : £45,000 - £60,000 GBP base annual salary, plus benefits About the Head of Operations, Growth Sports At Hawk-Eye, we're transforming the way sport is officiated, played, and experienced. From live decision-making and broadcast enhancement to data capture and analysis, our technologies power the biggest sporting events on the planet. Joining our Growth Sports team means working at the cutting edge of innovation, helping us bring new technologies and sports to life on a global scale. The team is responsible for our expansion in sports where we already have a presence, including motor racing swimming, horse racing and pickleball, as well as opportunities in new sports. The Head of Operations is responsible for the sustainable and successful delivery of all services delivered within the Growth Sports department, ensuring that business processes are efficient, effective, and aligned with the overall strategic goals of the organisation. This role requires a strong leader with excellent management skills, who can develop and implement operational strategies, manage budgets, and lead a team to achieve operational excellence. Reporting to the Head of Growth Sports. Primary responsibilities include: Responsibilities Operations Champion the Hawk-Eye Guarantee, creating an environment where our people and technologies thrive. Partner with the Head of Growth Sports to define and deliver the operational strategy and long-term structure of the department. Ensure resources are effectively allocated across regions and services to deliver current commitments and enable future growth. Fully understand client contracts and SLAs, ensuring delivery is consistently world-class. Maintain a strong understanding of Hawk-Eye's technologies to ensure efficient global deployment. Continuously evaluate and refine operational models to balance efficiency, client satisfaction, and profitability. Uphold the highest operational standards across all Growth Sports projects and services. Financial Management Own the operational P&L alongside the Head of Growth Sports; contributing to budget creation, forecasting, and cost control. Track and report on revenue, cost, capex, and headcount forecasts, ensuring alignment with business growth. Review operational expenditure and resource allocation against performance and growth objectives. Leadership Lead and inspire the Growth Sports Operations team, fostering a culture of excellence, collaboration, and innovation. Coach and mentor senior team members, empowering them to grow and perform at their best. Partner with HR to support team welfare, talent development, and succession planning. Champion Hawk-Eye's values and act as a role model for the wider organisation. Client Relationships Build and nurture strong relationships with clients across the sporting landscape, ensuring exceptional service delivery. Collaborate with the Commercial team to close contracts and deliver on commitments. Support key proposals and pitches with clear business cases and alignment to Hawk-Eye's brand and value proposition. Leverage client relationships to identify opportunities that benefit both Growth Sports and the wider Sony Sports group Strategic Growth Work with the Growth Sports leadership team to identify new opportunities and drive expansion across sports and technologies. Monitor industry trends and competitors to stay ahead of market shifts. Partner with clients to understand their evolving strategies and identify where Hawk-Eye can deliver innovative solutions. Explore new applications for existing technologies and support strategic partnerships that advance our growth objectives. Qualifications & Experience Proven experience in operations management, including at least 2+ years in a senior leadership role. Proven success in managing complex, global operations; balancing people, process, and performance. Strong leadership and communication skills, with the ability to inspire and motivate cross-functional teams. Excellent problem-solving, analytical, and decision-making capabilities. Financial acumen and experience managing budgets and operational forecasts. A data-driven approach, using performance metrics to drive continuous improvement. Nice to have: Experience working with technology systems in the sports industry. A passion for sport and innovation. Join the Team! We're passionate about pushing the boundaries of what's possible in sport and we're looking for people who share that drive. If you're excited by innovation, thrive in fast-paced environments, and want to make an impact on how the world sees and experiences sport, we'd love to hear from you. At Hawk-Eye Innovations, we celebrate diversity and are committed to creating an inclusive environment where everyone can be their authentic selves. Whatever your background, if you've got the skills and enthusiasm to excel in this role, we encourage you to apply. Ready to shape the future of sport? Apply now.
Nov 22, 2025
Full time
Head of Operations - Growth Sports Location : Basingstoke or London (at least 2 days per week in office, with occasional travel to the other office location) Travel : Roughly 10% for key events and client meetings Contract : Full-Time Salary : £45,000 - £60,000 GBP base annual salary, plus benefits About the Head of Operations, Growth Sports At Hawk-Eye, we're transforming the way sport is officiated, played, and experienced. From live decision-making and broadcast enhancement to data capture and analysis, our technologies power the biggest sporting events on the planet. Joining our Growth Sports team means working at the cutting edge of innovation, helping us bring new technologies and sports to life on a global scale. The team is responsible for our expansion in sports where we already have a presence, including motor racing swimming, horse racing and pickleball, as well as opportunities in new sports. The Head of Operations is responsible for the sustainable and successful delivery of all services delivered within the Growth Sports department, ensuring that business processes are efficient, effective, and aligned with the overall strategic goals of the organisation. This role requires a strong leader with excellent management skills, who can develop and implement operational strategies, manage budgets, and lead a team to achieve operational excellence. Reporting to the Head of Growth Sports. Primary responsibilities include: Responsibilities Operations Champion the Hawk-Eye Guarantee, creating an environment where our people and technologies thrive. Partner with the Head of Growth Sports to define and deliver the operational strategy and long-term structure of the department. Ensure resources are effectively allocated across regions and services to deliver current commitments and enable future growth. Fully understand client contracts and SLAs, ensuring delivery is consistently world-class. Maintain a strong understanding of Hawk-Eye's technologies to ensure efficient global deployment. Continuously evaluate and refine operational models to balance efficiency, client satisfaction, and profitability. Uphold the highest operational standards across all Growth Sports projects and services. Financial Management Own the operational P&L alongside the Head of Growth Sports; contributing to budget creation, forecasting, and cost control. Track and report on revenue, cost, capex, and headcount forecasts, ensuring alignment with business growth. Review operational expenditure and resource allocation against performance and growth objectives. Leadership Lead and inspire the Growth Sports Operations team, fostering a culture of excellence, collaboration, and innovation. Coach and mentor senior team members, empowering them to grow and perform at their best. Partner with HR to support team welfare, talent development, and succession planning. Champion Hawk-Eye's values and act as a role model for the wider organisation. Client Relationships Build and nurture strong relationships with clients across the sporting landscape, ensuring exceptional service delivery. Collaborate with the Commercial team to close contracts and deliver on commitments. Support key proposals and pitches with clear business cases and alignment to Hawk-Eye's brand and value proposition. Leverage client relationships to identify opportunities that benefit both Growth Sports and the wider Sony Sports group Strategic Growth Work with the Growth Sports leadership team to identify new opportunities and drive expansion across sports and technologies. Monitor industry trends and competitors to stay ahead of market shifts. Partner with clients to understand their evolving strategies and identify where Hawk-Eye can deliver innovative solutions. Explore new applications for existing technologies and support strategic partnerships that advance our growth objectives. Qualifications & Experience Proven experience in operations management, including at least 2+ years in a senior leadership role. Proven success in managing complex, global operations; balancing people, process, and performance. Strong leadership and communication skills, with the ability to inspire and motivate cross-functional teams. Excellent problem-solving, analytical, and decision-making capabilities. Financial acumen and experience managing budgets and operational forecasts. A data-driven approach, using performance metrics to drive continuous improvement. Nice to have: Experience working with technology systems in the sports industry. A passion for sport and innovation. Join the Team! We're passionate about pushing the boundaries of what's possible in sport and we're looking for people who share that drive. If you're excited by innovation, thrive in fast-paced environments, and want to make an impact on how the world sees and experiences sport, we'd love to hear from you. At Hawk-Eye Innovations, we celebrate diversity and are committed to creating an inclusive environment where everyone can be their authentic selves. Whatever your background, if you've got the skills and enthusiasm to excel in this role, we encourage you to apply. Ready to shape the future of sport? Apply now.
British Universities & Colleges Sport (BUCS)
Birmingham, Staffordshire
A leading education sports organization in Birmingham seeks a Head of Student Sport to lead strategic development and implementation of student competitive sports. The ideal candidate will possess substantial managerial experience, a degree or equivalent, and have a strong background in performance sports and coaching. This full-time position offers a salary range of £58,225 to £67,468, with opportunities for progression.
Nov 22, 2025
Full time
A leading education sports organization in Birmingham seeks a Head of Student Sport to lead strategic development and implementation of student competitive sports. The ideal candidate will possess substantial managerial experience, a degree or equivalent, and have a strong background in performance sports and coaching. This full-time position offers a salary range of £58,225 to £67,468, with opportunities for progression.
# Head of Safe AquaticsOrganisation Swim EnglandContract Type PermanentQualifications No minimum/required qualificationsWorking Hours Full timeLocation LoughboroughSalary £60,000 - £70,000Closing Date 2nd December :59Swim England, based in Loughborough, is seeking a Head of Safe Aquatics.Swim England is the recognised national governing body for swimming, artistic swimming, diving and water polo in England. We help people learn how to swim, enjoy the water safely, and maximise their potential in aquatic sport at every level - from community participation to world-class performance.We work with clubs, coaches, teachers and volunteers across the country to create safe, inclusive and inspiring aquatic environments. As a membership organisation and charity, we are committed to supporting the growth of our sports, promoting physical and mental wellbeing, and ensuring everyone has the opportunity to enjoy a lifelong love of the water. About the Role We're looking for an experienced and values-led safeguarding professional to join us as Head of Safe Aquatics. You will lead Swim England's Safe Aquatics function, ensuring we provide an effective, person-centred and high-quality safeguarding environment across all our activities.You'll play a pivotal role in developing sector-leading safeguarding practice, overseeing case management, policies and procedures, and driving continuous improvement. Working collaboratively across Swim England and with our club network, you'll strengthen safeguarding culture and build confidence and trust in how we keep people safe in aquatics.This is an opportunity to make a real difference - supporting safer participation and helping shape the future of safeguarding within sport. Key Responsibilities In this role, you will: Provide outstanding leadership, guidance and support to the Safe Aquatics team, the Swim England Board, Executive and wider internal teams. Deliver effective performance management to continuously improve the operational delivery of safeguarding. Ensure safeguarding practice evolves in line with national standards, statutory guidance and best practice. Oversee the review and update of Swim England's policies, processes, training and guidance. Engage with all levels of the organisation (Regions, Counties and Clubs) to build trust and positively influence safeguarding culture. Adopt a person-centred, values-driven approach using preventative strategies to improve outcomes. Lead high-harm, complex or reputationally significant safeguarding cases. Deliver a robust quality assurance framework, using internal and external measures to identify and act on improvement opportunities. Apply data and insight to inform preventative safeguarding solutions. Implement actions from organisational plans and reviews to support delivery of Swim England's strategy. Skills and Experience Essential Values-led, aligned with Swim England's organisational values. Significant senior-level safeguarding experience within a high-risk, high-volume environment (e.g. police, social care). Extensive knowledge of safeguarding legislation and statutory guidance for children and adults. Excellent interpersonal and leadership skills, with the ability to coach and influence at all levels. Proven track record of collaboration with a wide range of stakeholders, including parents, coaches, committees and partner organisations. Experience leading teams that deal with confidential and sensitive matters. Acts as a positive role model for both the team and the organisation.Desirable: Experience working within a sporting environment.This job is SportPark based (minimum of 2 days in the office).If you feel you have the suitable skills and attributes for this position then we would love to read your application, detailing how you meet the brief, and how you believe you're the right candidate for this opportunity.Please be advised that we cannot offer visa sponsorship and that you must have right to work in the UK to apply or be considered for this role. If you are a non-UK/EU National, you must have an appropriate working Visa to undertake employment. You must also be working within the UK to apply or be considered for this role, due to the public liability insurance Swim England holds.Swim England is committed to inclusion and embracing the spirit of all equalities legislation. As a Disability Confident Employer, we actively encourage applications from disabled people. We recognise that the diversity of our workforce is not reflective of today's society and we are currently operating a pilot scheme whereby applicants from ethnically diverse backgrounds can opt into our guaranteed interview scheme. Candidates that have opted into the scheme will be guaranteed an interview provided that they have demonstrated, within their application, that they meet the essential criteria for the role. When emailing the CV and cover letter, applicants from ethnically diverse backgrounds are encouraged to state they wish to 'Opt In' to the scheme.Where possible, Swim England will always make reasonable adjustments for accessibility to anyone who requires it. If you would like any of the documentation in a different format or would like to apply in a different way please get in touch. All appointments will be made on merit, following a fair and transparent process, in line with the Equality Act 2010. However, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.Swim England is also committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. How to applyIf you feel you have the suitable skills and attributes for this position then we would love to read your application, detailing how you meet the brief, and how you believe you're the right candidate for this opportunity. To apply, email with your CV and cover letter via the apply button. Required QualificationsThis vacancy may require the following qualifications: No minimum/required qualifications
Nov 21, 2025
Full time
# Head of Safe AquaticsOrganisation Swim EnglandContract Type PermanentQualifications No minimum/required qualificationsWorking Hours Full timeLocation LoughboroughSalary £60,000 - £70,000Closing Date 2nd December :59Swim England, based in Loughborough, is seeking a Head of Safe Aquatics.Swim England is the recognised national governing body for swimming, artistic swimming, diving and water polo in England. We help people learn how to swim, enjoy the water safely, and maximise their potential in aquatic sport at every level - from community participation to world-class performance.We work with clubs, coaches, teachers and volunteers across the country to create safe, inclusive and inspiring aquatic environments. As a membership organisation and charity, we are committed to supporting the growth of our sports, promoting physical and mental wellbeing, and ensuring everyone has the opportunity to enjoy a lifelong love of the water. About the Role We're looking for an experienced and values-led safeguarding professional to join us as Head of Safe Aquatics. You will lead Swim England's Safe Aquatics function, ensuring we provide an effective, person-centred and high-quality safeguarding environment across all our activities.You'll play a pivotal role in developing sector-leading safeguarding practice, overseeing case management, policies and procedures, and driving continuous improvement. Working collaboratively across Swim England and with our club network, you'll strengthen safeguarding culture and build confidence and trust in how we keep people safe in aquatics.This is an opportunity to make a real difference - supporting safer participation and helping shape the future of safeguarding within sport. Key Responsibilities In this role, you will: Provide outstanding leadership, guidance and support to the Safe Aquatics team, the Swim England Board, Executive and wider internal teams. Deliver effective performance management to continuously improve the operational delivery of safeguarding. Ensure safeguarding practice evolves in line with national standards, statutory guidance and best practice. Oversee the review and update of Swim England's policies, processes, training and guidance. Engage with all levels of the organisation (Regions, Counties and Clubs) to build trust and positively influence safeguarding culture. Adopt a person-centred, values-driven approach using preventative strategies to improve outcomes. Lead high-harm, complex or reputationally significant safeguarding cases. Deliver a robust quality assurance framework, using internal and external measures to identify and act on improvement opportunities. Apply data and insight to inform preventative safeguarding solutions. Implement actions from organisational plans and reviews to support delivery of Swim England's strategy. Skills and Experience Essential Values-led, aligned with Swim England's organisational values. Significant senior-level safeguarding experience within a high-risk, high-volume environment (e.g. police, social care). Extensive knowledge of safeguarding legislation and statutory guidance for children and adults. Excellent interpersonal and leadership skills, with the ability to coach and influence at all levels. Proven track record of collaboration with a wide range of stakeholders, including parents, coaches, committees and partner organisations. Experience leading teams that deal with confidential and sensitive matters. Acts as a positive role model for both the team and the organisation.Desirable: Experience working within a sporting environment.This job is SportPark based (minimum of 2 days in the office).If you feel you have the suitable skills and attributes for this position then we would love to read your application, detailing how you meet the brief, and how you believe you're the right candidate for this opportunity.Please be advised that we cannot offer visa sponsorship and that you must have right to work in the UK to apply or be considered for this role. If you are a non-UK/EU National, you must have an appropriate working Visa to undertake employment. You must also be working within the UK to apply or be considered for this role, due to the public liability insurance Swim England holds.Swim England is committed to inclusion and embracing the spirit of all equalities legislation. As a Disability Confident Employer, we actively encourage applications from disabled people. We recognise that the diversity of our workforce is not reflective of today's society and we are currently operating a pilot scheme whereby applicants from ethnically diverse backgrounds can opt into our guaranteed interview scheme. Candidates that have opted into the scheme will be guaranteed an interview provided that they have demonstrated, within their application, that they meet the essential criteria for the role. When emailing the CV and cover letter, applicants from ethnically diverse backgrounds are encouraged to state they wish to 'Opt In' to the scheme.Where possible, Swim England will always make reasonable adjustments for accessibility to anyone who requires it. If you would like any of the documentation in a different format or would like to apply in a different way please get in touch. All appointments will be made on merit, following a fair and transparent process, in line with the Equality Act 2010. However, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.Swim England is also committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. How to applyIf you feel you have the suitable skills and attributes for this position then we would love to read your application, detailing how you meet the brief, and how you believe you're the right candidate for this opportunity. To apply, email with your CV and cover letter via the apply button. Required QualificationsThis vacancy may require the following qualifications: No minimum/required qualifications
In today's global economy, the need for tax advisors who can operate across multiple jurisdictions is greater than ever. Based in the heart of London, Deloitte's US/UK High Net Worth group gives dynamic and creative individuals the opportunity to do just that by gaining experience in UK and US tax from leading experts in the field. With a wealth of developmental and learning opportunities, an unrivalled client portfolio spanning a myriad of industries, and a holistic and supportive culture within which to work and grow, join us and start making an impact today. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity In Deloitte's US/UK High Net Worth group, it's our job to help our clients navigate the intricacies of the UK and US tax systems, advising them on every aspect of personal tax. Recognised as a market leader within this space, our goal is to proactively deliver the very best advice to our clients, with whom we seek to build deep and lasting relationships. Made up of over 40 tax specialists from a diverse range of backgrounds, we are a team that is continuing to grow, both in terms of size and the type of client work we take on. From day one, you'll not only work closely with entrepreneurs and ultra-high net worth individuals, but clients from a range of industries including some of the world's leading banks, law firms and multinationals, to major hedge funds and partnerships, to some of the most sought after entertainment companies and popular sports clubs in the country. Since the work is so varied and fast-paced, you'll quickly develop a mix of UK and US tax technical skills and commercial acumen, interspersed with those softer skills that will truly make you stand out from the crowd. We take personal development very seriously here and believe that it'should be tailored to the individual. We offer a range of exciting initiatives that will enable you to achieve your goals, such as international secondments, and opportunities to gain further qualifications, to name but a few. We also value collaboration, believing that our differences are what make us distinctive, and encourage you to build your networks, both internally and outside of the firm. As a Manager within the US/UK High Net Worth team, you will be working in a diverse team within an inclusive team culture where people are recognised for their contribution As a Manager, you will have responsibility for: Providing US and UK tax advice to a portfolio of clients in relation to their intricate personal tax affairs to develop knowledge acquisition Taking responsibility for a number of client engagements, including liaising directly with clients and third parties to build relationships, and understanding the needs of clients to set the scope and budget for work accordingly with senior members on the engagements Overseeing and monitoring the tax compliance services provided to our clients through our Compliance Centres of Excellence to maximise engagement management Building internal networks within the firm to encourage collaboration, not only within Deloitte Tax but across service lines and globally, and attending external networking and intermediary events to build eminence in the market Supporting more junior members of the team through participation in talent initiatives (i.e. buddy/mentoring new joiners), regular feedback and effective delegation to promote stewardship and personal development Joining one of our strategic working groups. You can become involved in exciting projects ranging from business development roadshows and events, robotics and automation, diversity and inclusion workshops, and technical and skills-based training. Connect to your skills and professional experience You're a natural at building relationships.Someone who brings out the best in others and is a brilliant listener. You'll grow our business without compromising standards, integrity or culture. Strong UK and/or US technical skills with qualifications to support, either ATT/CTA or EA/CPA or equivalent;Not a dual-handler? Not a problem - we are looking for individuals with an appetite to develop skills in both and we will provide full training; so individuals with experience in either UK or US tax should also consider applying for this role Strong communication skills, both written and oral, and good business acumen and commercial awareness Ability to plan and prioritise workload, meet deadlines and work well under pressure Able to take ownership, use initiative to resolve problems with practical solutions and exercise appropriate levels of judgement Drive and ambition to succeed and exceed our clients' expectations and a pro-active approach to personal development Experience of delegation and interest and skills to develop more junior members of the team Connect to your business - Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Global Employer Services (GES) Global Employer Services is a 1,000-strong award-winning, relationship-focussed business. We focus on the risk and regulatory agenda, delivering long-term value to our clients. Our clients range from high-net-worth individuals and highly ambitious start-ups to a large number of FTSE 100 and 250 companies, with significant global footprints. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "We advise some of the largest, most prestigious clients in the world, so the work is really challenging and exciting. We also have a fantastic team of smart, driven people, and a supportive, entrepreneurial culture where everyone's encouraged to be bold, creative, and ambitious" -Oliver, Tax "I really appreciate the learning opportunities at Deloitte, from formal training to knowledge gathering from colleagues. " - Montine, Tax Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability . click apply for full job details
Nov 21, 2025
Full time
In today's global economy, the need for tax advisors who can operate across multiple jurisdictions is greater than ever. Based in the heart of London, Deloitte's US/UK High Net Worth group gives dynamic and creative individuals the opportunity to do just that by gaining experience in UK and US tax from leading experts in the field. With a wealth of developmental and learning opportunities, an unrivalled client portfolio spanning a myriad of industries, and a holistic and supportive culture within which to work and grow, join us and start making an impact today. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity In Deloitte's US/UK High Net Worth group, it's our job to help our clients navigate the intricacies of the UK and US tax systems, advising them on every aspect of personal tax. Recognised as a market leader within this space, our goal is to proactively deliver the very best advice to our clients, with whom we seek to build deep and lasting relationships. Made up of over 40 tax specialists from a diverse range of backgrounds, we are a team that is continuing to grow, both in terms of size and the type of client work we take on. From day one, you'll not only work closely with entrepreneurs and ultra-high net worth individuals, but clients from a range of industries including some of the world's leading banks, law firms and multinationals, to major hedge funds and partnerships, to some of the most sought after entertainment companies and popular sports clubs in the country. Since the work is so varied and fast-paced, you'll quickly develop a mix of UK and US tax technical skills and commercial acumen, interspersed with those softer skills that will truly make you stand out from the crowd. We take personal development very seriously here and believe that it'should be tailored to the individual. We offer a range of exciting initiatives that will enable you to achieve your goals, such as international secondments, and opportunities to gain further qualifications, to name but a few. We also value collaboration, believing that our differences are what make us distinctive, and encourage you to build your networks, both internally and outside of the firm. As a Manager within the US/UK High Net Worth team, you will be working in a diverse team within an inclusive team culture where people are recognised for their contribution As a Manager, you will have responsibility for: Providing US and UK tax advice to a portfolio of clients in relation to their intricate personal tax affairs to develop knowledge acquisition Taking responsibility for a number of client engagements, including liaising directly with clients and third parties to build relationships, and understanding the needs of clients to set the scope and budget for work accordingly with senior members on the engagements Overseeing and monitoring the tax compliance services provided to our clients through our Compliance Centres of Excellence to maximise engagement management Building internal networks within the firm to encourage collaboration, not only within Deloitte Tax but across service lines and globally, and attending external networking and intermediary events to build eminence in the market Supporting more junior members of the team through participation in talent initiatives (i.e. buddy/mentoring new joiners), regular feedback and effective delegation to promote stewardship and personal development Joining one of our strategic working groups. You can become involved in exciting projects ranging from business development roadshows and events, robotics and automation, diversity and inclusion workshops, and technical and skills-based training. Connect to your skills and professional experience You're a natural at building relationships.Someone who brings out the best in others and is a brilliant listener. You'll grow our business without compromising standards, integrity or culture. Strong UK and/or US technical skills with qualifications to support, either ATT/CTA or EA/CPA or equivalent;Not a dual-handler? Not a problem - we are looking for individuals with an appetite to develop skills in both and we will provide full training; so individuals with experience in either UK or US tax should also consider applying for this role Strong communication skills, both written and oral, and good business acumen and commercial awareness Ability to plan and prioritise workload, meet deadlines and work well under pressure Able to take ownership, use initiative to resolve problems with practical solutions and exercise appropriate levels of judgement Drive and ambition to succeed and exceed our clients' expectations and a pro-active approach to personal development Experience of delegation and interest and skills to develop more junior members of the team Connect to your business - Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Global Employer Services (GES) Global Employer Services is a 1,000-strong award-winning, relationship-focussed business. We focus on the risk and regulatory agenda, delivering long-term value to our clients. Our clients range from high-net-worth individuals and highly ambitious start-ups to a large number of FTSE 100 and 250 companies, with significant global footprints. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "We advise some of the largest, most prestigious clients in the world, so the work is really challenging and exciting. We also have a fantastic team of smart, driven people, and a supportive, entrepreneurial culture where everyone's encouraged to be bold, creative, and ambitious" -Oliver, Tax "I really appreciate the learning opportunities at Deloitte, from formal training to knowledge gathering from colleagues. " - Montine, Tax Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability . click apply for full job details
Job Description: # Customer Support Team Lead Gladstone Software is the leading supplier of leisure management software in the UK and Ireland, helping the leisure industry make the population fitter and healthier. With our innovative technology solutions, we support operators in delivering exceptional customer experiences across fitness, wellness and leisure services.Our Customer Support function plays a central role in achieving this mission. As we evolve our support operating model to meet the demands of SaaS delivery, automation and customer expectations, we are building high-performing teams driven by ownership, delivery and continuous improvement. WHAT YOU'LL BE DOING As a Customer Support Team Leader, you'll manage a blended team of Support Agents and lead the day-to-day operations of your team - focusing on SLA adherence, ownership, customer communication and continuous improvement.This is a delivery-focused leadership role requiring strong people management, operational discipline and a data-driven mindset. You'll support your team in resolving a wide range of cases - from quick queries to more complex escalations - and ensure every case is progressed, even when it leaves the core Support queue (e.g. R&D, Sales, Infrastructure).You'll play a key role in embedding outcome ownership, surfacing data-driven insights, exploring AI and automation opportunities and driving support excellence across your team. You will be an internal champion for the customer at all times. ROLE RESPONSIBILITIES Key Responsibilities: Lead a cross-functional team of Support Agents managing a blend of simple and complex customer tickets Own team performance against SLA compliance, backlog health, comms cadence and CSAT Ensure ticket ownership continues even when cases are escalated or sit in other queues - driving updates, chasing responses and maintaining customer confidence Oversee daily triage and case flow to ensure structured assignment and queue management Coach, mentor and support your team - including onboarding, performance management and development planning Use Salesforce views, reports and dashboards to manage performance, analyse trends and spot opportunities for continuous improvement Champion high-quality data - ensuring tickets are correctly categorised, notes are accurate and outcomes are measurable Collaborate with Product, Customer Success, R&D and Professional Services to resolve blockers and coordinate customer outcomes Support AI and automation initiatives - including creating or improving knowledge base content, macros and deflection tools Own key accounts or VIP customers from a support delivery perspective, ensuring service quality, comms cadence and proactive ticket management Contribute to team meetings, backlog reviews and cross-functional case reviews Encourage innovation and experimentation - staying open to new tools, workflows, and support strategies. Key Skills & Experience: Team leadership or senior agent experience in a software/SaaS support environment Strong operational understanding of case triage, SLA adherence and customer communications Experience using support platforms like Salesforce (or equivalent) Strong reporting and analytical skills - confident using ticket data to manage team performance and support decision-making Passion for customer experience, team coaching and cross-functional collaboration Technical literacy desirable (e.g. SQL, IIS, Azure awareness). Personal Attributes: Data-driven, outcome-oriented and highly organised Proactive, persistent and confident following up across teams Curious and open-minded - willing to experiment with AI, automation and smarter working methods Excellent communicator - able to engage technical and non-technical stakeholders Calm under pressure and able to juggle multiple demands Customer-first mindset and a natural team builder. DEMONSTRABLE PRE-REQUISITES Right to work in the UK Hybrid model: minimum 2 days per week in Wallingford. BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 4% ER (increases after 3 years to a max of 6%) Life Assurance 4x base salary Private Health Insurance Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Electric/Hybrid Vehicle scheme Discounted gym membership Discounted high street retailer scheme. MUCH MORE THAN A BENEFIT Internal Learning & Development programmes Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work.For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit: Gladstone Software Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
Nov 19, 2025
Full time
Job Description: # Customer Support Team Lead Gladstone Software is the leading supplier of leisure management software in the UK and Ireland, helping the leisure industry make the population fitter and healthier. With our innovative technology solutions, we support operators in delivering exceptional customer experiences across fitness, wellness and leisure services.Our Customer Support function plays a central role in achieving this mission. As we evolve our support operating model to meet the demands of SaaS delivery, automation and customer expectations, we are building high-performing teams driven by ownership, delivery and continuous improvement. WHAT YOU'LL BE DOING As a Customer Support Team Leader, you'll manage a blended team of Support Agents and lead the day-to-day operations of your team - focusing on SLA adherence, ownership, customer communication and continuous improvement.This is a delivery-focused leadership role requiring strong people management, operational discipline and a data-driven mindset. You'll support your team in resolving a wide range of cases - from quick queries to more complex escalations - and ensure every case is progressed, even when it leaves the core Support queue (e.g. R&D, Sales, Infrastructure).You'll play a key role in embedding outcome ownership, surfacing data-driven insights, exploring AI and automation opportunities and driving support excellence across your team. You will be an internal champion for the customer at all times. ROLE RESPONSIBILITIES Key Responsibilities: Lead a cross-functional team of Support Agents managing a blend of simple and complex customer tickets Own team performance against SLA compliance, backlog health, comms cadence and CSAT Ensure ticket ownership continues even when cases are escalated or sit in other queues - driving updates, chasing responses and maintaining customer confidence Oversee daily triage and case flow to ensure structured assignment and queue management Coach, mentor and support your team - including onboarding, performance management and development planning Use Salesforce views, reports and dashboards to manage performance, analyse trends and spot opportunities for continuous improvement Champion high-quality data - ensuring tickets are correctly categorised, notes are accurate and outcomes are measurable Collaborate with Product, Customer Success, R&D and Professional Services to resolve blockers and coordinate customer outcomes Support AI and automation initiatives - including creating or improving knowledge base content, macros and deflection tools Own key accounts or VIP customers from a support delivery perspective, ensuring service quality, comms cadence and proactive ticket management Contribute to team meetings, backlog reviews and cross-functional case reviews Encourage innovation and experimentation - staying open to new tools, workflows, and support strategies. Key Skills & Experience: Team leadership or senior agent experience in a software/SaaS support environment Strong operational understanding of case triage, SLA adherence and customer communications Experience using support platforms like Salesforce (or equivalent) Strong reporting and analytical skills - confident using ticket data to manage team performance and support decision-making Passion for customer experience, team coaching and cross-functional collaboration Technical literacy desirable (e.g. SQL, IIS, Azure awareness). Personal Attributes: Data-driven, outcome-oriented and highly organised Proactive, persistent and confident following up across teams Curious and open-minded - willing to experiment with AI, automation and smarter working methods Excellent communicator - able to engage technical and non-technical stakeholders Calm under pressure and able to juggle multiple demands Customer-first mindset and a natural team builder. DEMONSTRABLE PRE-REQUISITES Right to work in the UK Hybrid model: minimum 2 days per week in Wallingford. BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 4% ER (increases after 3 years to a max of 6%) Life Assurance 4x base salary Private Health Insurance Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Electric/Hybrid Vehicle scheme Discounted gym membership Discounted high street retailer scheme. MUCH MORE THAN A BENEFIT Internal Learning & Development programmes Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work.For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit: Gladstone Software Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
Job Description:# Customer Support Team Lead Gladstone Software is the leading supplier of leisure management software in the UK and Ireland, helping the leisure industry make the population fitter and healthier. With our innovative technology solutions, we support operators in delivering exceptional customer experiences across fitness, wellness and leisure services.Our Customer Support function plays a central role in achieving this mission. As we evolve our support operating model to meet the demands of SaaS delivery, automation and customer expectations, we are building high-performing teams driven by ownership, delivery and continuous improvement. WHAT YOU'LL BE DOING As a Customer Support Team Leader, you'll manage a blended team of Support Agents and lead the day-to-day operations of your team - focusing on SLA adherence, ownership, customer communication and continuous improvement.This is a delivery-focused leadership role requiring strong people management, operational discipline and a data-driven mindset. You'll support your team in resolving a wide range of cases - from quick queries to more complex escalations - and ensure every case is progressed, even when it leaves the core Support queue (e.g. R&D, Sales, Infrastructure).You'll play a key role in embedding outcome ownership, surfacing data-driven insights, exploring AI and automation opportunities and driving support excellence across your team. You will be an internal champion for the customer at all times. ROLE RESPONSIBILITIES Key Responsibilities: Lead a cross-functional team of Support Agents managing a blend of simple and complex customer tickets Own team performance against SLA compliance, backlog health, comms cadence and CSAT Ensure ticket ownership continues even when cases are escalated or sit in other queues - driving updates, chasing responses and maintaining customer confidence Oversee daily triage and case flow to ensure structured assignment and queue management Coach, mentor and support your team - including onboarding, performance management and development planning Use Salesforce views, reports and dashboards to manage performance, analyse trends and spot opportunities for continuous improvement Champion high-quality data - ensuring tickets are correctly categorised, notes are accurate and outcomes are measurable Collaborate with Product, Customer Success, R&D and Professional Services to resolve blockers and coordinate customer outcomes Support AI and automation initiatives - including creating or improving knowledge base content, macros and deflection tools Own key accounts or VIP customers from a support delivery perspective, ensuring service quality, comms cadence and proactive ticket management Contribute to team meetings, backlog reviews and cross-functional case reviews Encourage innovation and experimentation - staying open to new tools, workflows, and support strategies. Key Skills & Experience: Team leadership or senior agent experience in a software/SaaS support environment Strong operational understanding of case triage, SLA adherence and customer communications Experience using support platforms like Salesforce (or equivalent) Strong reporting and analytical skills - confident using ticket data to manage team performance and support decision-making Passion for customer experience, team coaching and cross-functional collaboration Technical literacy desirable (e.g. SQL, IIS, Azure awareness). Personal Attributes: Data-driven, outcome-oriented and highly organised Proactive, persistent and confident following up across teams Curious and open-minded - willing to experiment with AI, automation and smarter working methods Excellent communicator - able to engage technical and non-technical stakeholders Calm under pressure and able to juggle multiple demands Customer-first mindset and a natural team builder. DEMONSTRABLE PRE-REQUISITES Right to work in the UK Hybrid model: minimum 2 days per week in Wallingford. BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 4% ER (increases after 3 years to a max of 6%) Life Assurance 4x base salary Private Health Insurance Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Electric/Hybrid Vehicle scheme Discounted gym membership Discounted high street retailer scheme. MUCH MORE THAN A BENEFIT Internal Learning & Development programmes Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work.For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit:Gladstone Software Scheduled Weekly Hours:37.5 Number of Openings Available:1 Worker Type:Regular Company Site: More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.Gladstone is a software company, based in the UK, that provides business critical management
Nov 19, 2025
Full time
Job Description:# Customer Support Team Lead Gladstone Software is the leading supplier of leisure management software in the UK and Ireland, helping the leisure industry make the population fitter and healthier. With our innovative technology solutions, we support operators in delivering exceptional customer experiences across fitness, wellness and leisure services.Our Customer Support function plays a central role in achieving this mission. As we evolve our support operating model to meet the demands of SaaS delivery, automation and customer expectations, we are building high-performing teams driven by ownership, delivery and continuous improvement. WHAT YOU'LL BE DOING As a Customer Support Team Leader, you'll manage a blended team of Support Agents and lead the day-to-day operations of your team - focusing on SLA adherence, ownership, customer communication and continuous improvement.This is a delivery-focused leadership role requiring strong people management, operational discipline and a data-driven mindset. You'll support your team in resolving a wide range of cases - from quick queries to more complex escalations - and ensure every case is progressed, even when it leaves the core Support queue (e.g. R&D, Sales, Infrastructure).You'll play a key role in embedding outcome ownership, surfacing data-driven insights, exploring AI and automation opportunities and driving support excellence across your team. You will be an internal champion for the customer at all times. ROLE RESPONSIBILITIES Key Responsibilities: Lead a cross-functional team of Support Agents managing a blend of simple and complex customer tickets Own team performance against SLA compliance, backlog health, comms cadence and CSAT Ensure ticket ownership continues even when cases are escalated or sit in other queues - driving updates, chasing responses and maintaining customer confidence Oversee daily triage and case flow to ensure structured assignment and queue management Coach, mentor and support your team - including onboarding, performance management and development planning Use Salesforce views, reports and dashboards to manage performance, analyse trends and spot opportunities for continuous improvement Champion high-quality data - ensuring tickets are correctly categorised, notes are accurate and outcomes are measurable Collaborate with Product, Customer Success, R&D and Professional Services to resolve blockers and coordinate customer outcomes Support AI and automation initiatives - including creating or improving knowledge base content, macros and deflection tools Own key accounts or VIP customers from a support delivery perspective, ensuring service quality, comms cadence and proactive ticket management Contribute to team meetings, backlog reviews and cross-functional case reviews Encourage innovation and experimentation - staying open to new tools, workflows, and support strategies. Key Skills & Experience: Team leadership or senior agent experience in a software/SaaS support environment Strong operational understanding of case triage, SLA adherence and customer communications Experience using support platforms like Salesforce (or equivalent) Strong reporting and analytical skills - confident using ticket data to manage team performance and support decision-making Passion for customer experience, team coaching and cross-functional collaboration Technical literacy desirable (e.g. SQL, IIS, Azure awareness). Personal Attributes: Data-driven, outcome-oriented and highly organised Proactive, persistent and confident following up across teams Curious and open-minded - willing to experiment with AI, automation and smarter working methods Excellent communicator - able to engage technical and non-technical stakeholders Calm under pressure and able to juggle multiple demands Customer-first mindset and a natural team builder. DEMONSTRABLE PRE-REQUISITES Right to work in the UK Hybrid model: minimum 2 days per week in Wallingford. BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 4% ER (increases after 3 years to a max of 6%) Life Assurance 4x base salary Private Health Insurance Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Electric/Hybrid Vehicle scheme Discounted gym membership Discounted high street retailer scheme. MUCH MORE THAN A BENEFIT Internal Learning & Development programmes Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work.For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit:Gladstone Software Scheduled Weekly Hours:37.5 Number of Openings Available:1 Worker Type:Regular Company Site: More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.Gladstone is a software company, based in the UK, that provides business critical management
Location: London (Old Street office, 3 days/week) Join a high-growth, mission-driven tech company that's transforming the future of work Reports to: VP of Sales About Blink We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino's, JD Sports and McDonald's. As a key sales resource in the UK, you will play a significant role as we scale. What will you be doing? You'll be joining a fast-growing international Sales team, focusing on inbound leads to acquire new business. We're mature enough that our sales motion is proven and repeatable, but we're also early enough in our journey that we're still having fun discovering new and better ways to introduce Blink to potential customers. Responsibilities include: Working with prospective customers, understanding their needs, build a relationship and map our solution to their problems Build exceptional rapport and qualify customer pain points with precision & depth Pitching to both perceived & unperceived needs, objection handling & closing with clarity Working closely with an SDR, who will help to ensure that you have a steady flow of inbound activity Build trust & credibility by networking at conferences & awards Collaborating with the Marketing team to ensure we're running effective campaigns, to fine tune our existing efforts Working closely with the Head of Sales to define the best strategy for growing Inbound and our approach What are we looking for? We're looking for someone who wants to develop quickly in a fast-growing company. The successful candidate will be resourceful, inquisitive, a fast learner, with an ability to easily connect with a customer. You'll be able to pick up new concepts quickly and empathise with customer pain points. An experienced Account Executive with exposure to the full sales cycle Able to build genuine trust with stakeholders at all levels, including within senior leadership teams and wider business stakeholders Problem solver, excited by solving real business problems Happy to challenge and coach the customer. Advise on how to buy, how to implement and able to identify the potential roadblocks early on Excellent discipline, fast to follow-up, always keep to deadlines Knowledge of SaaS software, awareness of typical customer lifecycle within the sector. Experience in HR tech is a bonus! Knowledge of marketing principles, channels, metrics and automation You'll be driven and relentless in the pursuit of goals. We want to win, and we want you to win. Why Blink? You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: Competitive salary and generous equity allocations with significant upside potential. 25 days annual leave per year (+ public holidays!). Private healthcare. Cycle to Work scheme. Social events (company getaways, lunches, breakfasts, nights out). Convenient central London location. At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.
Nov 19, 2025
Full time
Location: London (Old Street office, 3 days/week) Join a high-growth, mission-driven tech company that's transforming the future of work Reports to: VP of Sales About Blink We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino's, JD Sports and McDonald's. As a key sales resource in the UK, you will play a significant role as we scale. What will you be doing? You'll be joining a fast-growing international Sales team, focusing on inbound leads to acquire new business. We're mature enough that our sales motion is proven and repeatable, but we're also early enough in our journey that we're still having fun discovering new and better ways to introduce Blink to potential customers. Responsibilities include: Working with prospective customers, understanding their needs, build a relationship and map our solution to their problems Build exceptional rapport and qualify customer pain points with precision & depth Pitching to both perceived & unperceived needs, objection handling & closing with clarity Working closely with an SDR, who will help to ensure that you have a steady flow of inbound activity Build trust & credibility by networking at conferences & awards Collaborating with the Marketing team to ensure we're running effective campaigns, to fine tune our existing efforts Working closely with the Head of Sales to define the best strategy for growing Inbound and our approach What are we looking for? We're looking for someone who wants to develop quickly in a fast-growing company. The successful candidate will be resourceful, inquisitive, a fast learner, with an ability to easily connect with a customer. You'll be able to pick up new concepts quickly and empathise with customer pain points. An experienced Account Executive with exposure to the full sales cycle Able to build genuine trust with stakeholders at all levels, including within senior leadership teams and wider business stakeholders Problem solver, excited by solving real business problems Happy to challenge and coach the customer. Advise on how to buy, how to implement and able to identify the potential roadblocks early on Excellent discipline, fast to follow-up, always keep to deadlines Knowledge of SaaS software, awareness of typical customer lifecycle within the sector. Experience in HR tech is a bonus! Knowledge of marketing principles, channels, metrics and automation You'll be driven and relentless in the pursuit of goals. We want to win, and we want you to win. Why Blink? You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: Competitive salary and generous equity allocations with significant upside potential. 25 days annual leave per year (+ public holidays!). Private healthcare. Cycle to Work scheme. Social events (company getaways, lunches, breakfasts, nights out). Convenient central London location. At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.
Leads Rd, Sutton-on-Hull, Hull HU7 4XT, UK Job Description Posted Monday 18 August 2025 Kids Planet is an independent, family-run group of nurseries providing the highest standard of nursery care across the UK. Our people are what make our family great. As a proud family-run business, we see childcare as a profession, not just a job. Whether you're just starting out or are well-established in your childcare career, we'll always encourage you to take on new opportunities and challenges. We're passionate about helping our teams grow and be the best they can be! While all our settings are different, they all share the same values and ethos; working together to inspire your world. Children are at the heart of everything we do, so we are looking for individuals to roll up their sleeves and get stuck in. From a princess one day to an astronaut the next, no two days are ever the same! We are currently looking for a Sports Coach at Kids Planet Sutton. Why become a Sports Coach with Kids Planet Sutton? We are a purpose-built nursery We can accommodate a large number of children Nice, warm, and welcoming environment which is very child-centered Proud to have achieved Great Place to Work Certification 2024/2025 What's in it for you? Free breakfast, lunches, and healthy snacks including fresh fruit Accredited training with the KP Academy Enhanced Maternity, Paternity, Fertility, and Adoption leave Regular staff rewards Long service awards Dedicated wellbeing package Highly discounted childcare A day off for your birthday A Sports Coach at Kids Planet Sutton gets: Pension plan Annual leave including bank holidays Monday to Friday schedule What a Sports Coach needs: Must be at least Level 2 qualified in a UK-recognized early years qualification or willing to complete through the Kids Planet Training Academy Hold a sports-based qualification Have a detailed understanding of the physical education requirements set by Ofsted, with knowledge of the EYFS Extensive knowledge of safeguarding Interested in joining our family? Apply today to be a Sports Coach with Kids Planet Sutton! We are unable to offer visa sponsorship for this role. We embrace everyone. Our goal is to create a truly inclusive culture and diverse workforce. We break down barriers so you can be your authentic self-and flourish! Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. All staff and volunteers must uphold this commitment, with safeguarding training being a fundamental part of every role. A Disclosure and Barring Service (DBS) certificate is mandatory, and this role will be subject to enhanced checks as part of our safeguarding duties. Kids Planet is committed to equal opportunities for all. We celebrate diversity and aim to create an inclusive environment for our staff and children. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Nov 18, 2025
Full time
Leads Rd, Sutton-on-Hull, Hull HU7 4XT, UK Job Description Posted Monday 18 August 2025 Kids Planet is an independent, family-run group of nurseries providing the highest standard of nursery care across the UK. Our people are what make our family great. As a proud family-run business, we see childcare as a profession, not just a job. Whether you're just starting out or are well-established in your childcare career, we'll always encourage you to take on new opportunities and challenges. We're passionate about helping our teams grow and be the best they can be! While all our settings are different, they all share the same values and ethos; working together to inspire your world. Children are at the heart of everything we do, so we are looking for individuals to roll up their sleeves and get stuck in. From a princess one day to an astronaut the next, no two days are ever the same! We are currently looking for a Sports Coach at Kids Planet Sutton. Why become a Sports Coach with Kids Planet Sutton? We are a purpose-built nursery We can accommodate a large number of children Nice, warm, and welcoming environment which is very child-centered Proud to have achieved Great Place to Work Certification 2024/2025 What's in it for you? Free breakfast, lunches, and healthy snacks including fresh fruit Accredited training with the KP Academy Enhanced Maternity, Paternity, Fertility, and Adoption leave Regular staff rewards Long service awards Dedicated wellbeing package Highly discounted childcare A day off for your birthday A Sports Coach at Kids Planet Sutton gets: Pension plan Annual leave including bank holidays Monday to Friday schedule What a Sports Coach needs: Must be at least Level 2 qualified in a UK-recognized early years qualification or willing to complete through the Kids Planet Training Academy Hold a sports-based qualification Have a detailed understanding of the physical education requirements set by Ofsted, with knowledge of the EYFS Extensive knowledge of safeguarding Interested in joining our family? Apply today to be a Sports Coach with Kids Planet Sutton! We are unable to offer visa sponsorship for this role. We embrace everyone. Our goal is to create a truly inclusive culture and diverse workforce. We break down barriers so you can be your authentic self-and flourish! Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. All staff and volunteers must uphold this commitment, with safeguarding training being a fundamental part of every role. A Disclosure and Barring Service (DBS) certificate is mandatory, and this role will be subject to enhanced checks as part of our safeguarding duties. Kids Planet is committed to equal opportunities for all. We celebrate diversity and aim to create an inclusive environment for our staff and children. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
