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volunteering coordinator
Back-Up
Special Events Coordinator
Back-Up
Specific responsibilities Supporter care, stewardship and engagement Recruit, manage and support guests attending Back Up s high-profile special events, delivering a seamless and memorable experience from invitation to follow-up. Work closely with the Partnerships Team to engage, steward and strengthen relationships with corporate partners and sponsors connected to special events. Recruit, develop and manage a dedicated team of volunteers, supporting them in line with Back Up s volunteering policy and ensuring they feel confident, motivated and appreciated. Partner with the Finance team to ensure robust, efficient processes are in place to handle income, process donations and thank supporters promptly and accurately. Support Event Committee members by coordinating meetings, preparing agendas and minutes, and enabling committees to play a meaningful role in the success of events. Build strong relationships with the Services Team to recruit people with spinal cord injury, along with their family and friends, to engage with and benefit from our special events programme. Operational Events Co-ordination and Support Deliver the operational coordination of Special and Cultivation events, including managing enquiries, fundraising communications and timely supporter thank-yous. Prepare and maintain detailed risk assessments with the Special Events Manager to ensure safe and professional event delivery. Manage and build strong relationships with key suppliers and service providers. Work with the Communications Team to deliver creative marketing and communications plans that grow audiences and raise awareness of events. Support the Special Events Manager to develop and deliver the annual special events fundraising plan, contributing to budgets and KPIs to increase income and reach. Proactively identify and develop new and existing Special and Cultivation event opportunities. Maintain accurate and up-to-date records of all supporter, guest and volunteer interactions on the database. Keep up to date with fundraising best practice and sector standards. Provide regular reporting to the Special Events Manager, including progress against KPIs and budgets. Undertake other duties as required to support the Special Events programme. Key stakeholders: Fundraisers, Corporate supporters, Special event suppliers, Back Up staff, committees, volunteers and trustees
Jan 22, 2026
Full time
Specific responsibilities Supporter care, stewardship and engagement Recruit, manage and support guests attending Back Up s high-profile special events, delivering a seamless and memorable experience from invitation to follow-up. Work closely with the Partnerships Team to engage, steward and strengthen relationships with corporate partners and sponsors connected to special events. Recruit, develop and manage a dedicated team of volunteers, supporting them in line with Back Up s volunteering policy and ensuring they feel confident, motivated and appreciated. Partner with the Finance team to ensure robust, efficient processes are in place to handle income, process donations and thank supporters promptly and accurately. Support Event Committee members by coordinating meetings, preparing agendas and minutes, and enabling committees to play a meaningful role in the success of events. Build strong relationships with the Services Team to recruit people with spinal cord injury, along with their family and friends, to engage with and benefit from our special events programme. Operational Events Co-ordination and Support Deliver the operational coordination of Special and Cultivation events, including managing enquiries, fundraising communications and timely supporter thank-yous. Prepare and maintain detailed risk assessments with the Special Events Manager to ensure safe and professional event delivery. Manage and build strong relationships with key suppliers and service providers. Work with the Communications Team to deliver creative marketing and communications plans that grow audiences and raise awareness of events. Support the Special Events Manager to develop and deliver the annual special events fundraising plan, contributing to budgets and KPIs to increase income and reach. Proactively identify and develop new and existing Special and Cultivation event opportunities. Maintain accurate and up-to-date records of all supporter, guest and volunteer interactions on the database. Keep up to date with fundraising best practice and sector standards. Provide regular reporting to the Special Events Manager, including progress against KPIs and budgets. Undertake other duties as required to support the Special Events programme. Key stakeholders: Fundraisers, Corporate supporters, Special event suppliers, Back Up staff, committees, volunteers and trustees
Healthwatch Wakefield
Volunteer Coordinator
Healthwatch Wakefield
We re looking for a dynamic and motivated Volunteer Coordinator to lead and support our volunteers during our final year. This role is perfect for someone who understands volunteering from the inside, whether as a volunteer themselves or through close involvement, and knows what volunteers need to feel confident, valued, and effective. You don t need formal management experience. What matters most is that you re a self-starter, a great communicator, and passionate about enabling people to contribute their time and skills to improve local health and care services. This is a unique opportunity to play a central role in Healthwatch Wakefield s final year and to support volunteers to make a real difference to local people s lives. You ll be trusted to shape the role, bring ideas, and leave a meaningful legacy. We re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we want you to apply. The deadline to apply is Tuesday 10 February 2026 but we may close this opportunity earlier if we receive enough suitable candidates. Benefits include hybrid and flexible working, 28 days holiday per annum not including Bank Holidays (pro rata), 5% employer pension contribution, access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities. Find full details in the Application Pack. About you You might be someone who: Has experience of volunteering or working closely with volunteers. Understands what helps volunteers succeed and stay motivated. Is organised, proactive and able to work independently. Enjoys building relationships and supporting people. Is confident recruiting and engaging with people from diverse communities. Shares our commitment to improving health and care services. Why join us? This is a unique opportunity to play a central role in Healthwatch Wakefield s final year and to support volunteers to make a real difference to local people s lives. You ll be trusted to shape the role, bring ideas, and leave a meaningful legacy. We re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we encourage you to apply. What you ll do Reignite enthusiasm among our existing volunteers, reconnecting them with our mission and encouraging active involvement. Recruit volunteers from a wide range of backgrounds and communities. Design and deliver welcoming, engaging inductions. Support, motivate, and retain volunteers, ensuring they feel informed, valued and confident. Match volunteers to meaningful opportunities that suit their skills and interests. Be a key point of contact for volunteers, offering guidance, encouragement, and practical support. Work closely with colleagues to make sure volunteers are embedded across our work. Help make sure volunteering activity supports Healthwatch Wakefield s impact in its final year. Essential criteria Experience of volunteering and/or working closely with volunteers. A good understanding of what volunteers need to feel supported, motivated and successful. Ability to recruit, induct, and support volunteers in a positive and engaging way. Strong communication and relationship-building skills. Ability to work independently, take initiative, and manage your own workload. Organised, reliable, and able to juggle multiple tasks. Commitment to equality, inclusion, and reaching diverse communities. A genuine interest in improving local health and care services. Administrative skills, including record keeping, report writing, and use of IT systems. Desirable criteria Experience of coordinating or supporting volunteers in a paid or voluntary role. Experience of supporting volunteers with different skills, needs, and backgrounds. Experience of community engagement or outreach work. Confidence delivering inductions, briefings, or group sessions. Understanding of the health, care or voluntary and community sector.
Jan 21, 2026
Full time
We re looking for a dynamic and motivated Volunteer Coordinator to lead and support our volunteers during our final year. This role is perfect for someone who understands volunteering from the inside, whether as a volunteer themselves or through close involvement, and knows what volunteers need to feel confident, valued, and effective. You don t need formal management experience. What matters most is that you re a self-starter, a great communicator, and passionate about enabling people to contribute their time and skills to improve local health and care services. This is a unique opportunity to play a central role in Healthwatch Wakefield s final year and to support volunteers to make a real difference to local people s lives. You ll be trusted to shape the role, bring ideas, and leave a meaningful legacy. We re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we want you to apply. The deadline to apply is Tuesday 10 February 2026 but we may close this opportunity earlier if we receive enough suitable candidates. Benefits include hybrid and flexible working, 28 days holiday per annum not including Bank Holidays (pro rata), 5% employer pension contribution, access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities. Find full details in the Application Pack. About you You might be someone who: Has experience of volunteering or working closely with volunteers. Understands what helps volunteers succeed and stay motivated. Is organised, proactive and able to work independently. Enjoys building relationships and supporting people. Is confident recruiting and engaging with people from diverse communities. Shares our commitment to improving health and care services. Why join us? This is a unique opportunity to play a central role in Healthwatch Wakefield s final year and to support volunteers to make a real difference to local people s lives. You ll be trusted to shape the role, bring ideas, and leave a meaningful legacy. We re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we encourage you to apply. What you ll do Reignite enthusiasm among our existing volunteers, reconnecting them with our mission and encouraging active involvement. Recruit volunteers from a wide range of backgrounds and communities. Design and deliver welcoming, engaging inductions. Support, motivate, and retain volunteers, ensuring they feel informed, valued and confident. Match volunteers to meaningful opportunities that suit their skills and interests. Be a key point of contact for volunteers, offering guidance, encouragement, and practical support. Work closely with colleagues to make sure volunteers are embedded across our work. Help make sure volunteering activity supports Healthwatch Wakefield s impact in its final year. Essential criteria Experience of volunteering and/or working closely with volunteers. A good understanding of what volunteers need to feel supported, motivated and successful. Ability to recruit, induct, and support volunteers in a positive and engaging way. Strong communication and relationship-building skills. Ability to work independently, take initiative, and manage your own workload. Organised, reliable, and able to juggle multiple tasks. Commitment to equality, inclusion, and reaching diverse communities. A genuine interest in improving local health and care services. Administrative skills, including record keeping, report writing, and use of IT systems. Desirable criteria Experience of coordinating or supporting volunteers in a paid or voluntary role. Experience of supporting volunteers with different skills, needs, and backgrounds. Experience of community engagement or outreach work. Confidence delivering inductions, briefings, or group sessions. Understanding of the health, care or voluntary and community sector.
Students' Union UCL
Accounts Assistant
Students' Union UCL
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better. We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL s groundbreaking new Student Life Strategy . This is enabling us to build more programmes to improve students mental and physical wellbeing, promote genuine equity for all, build students skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We are looking for an Accounts Assistant to join our vibrant and friendly finance department. You will be responsible for supporting the Activities Finance Coordinator with the smooth running of the Accounts Payable and Receivable function and other duties within the activities finance team. In light of the Union s recent management of the Bloomsbury Theatre, the postholder will also assist the Finance Department with a variety of tasks, providing flexible support to meet the department s evolving needs. Do you have relevant experience in an Accounts Payable role with a strong understanding of financial ledgers and control accounts? Have you dealt with checking and processing a high volume of transactions? If the answer is yes, then we would like you to join our finance team. Our ideal candidate will have the ability to work independently and prioritise tasks in a high-pressure environment with rapid turnaround times and strict deadlines. The ability to demonstrate flexibility in response to changing environments and team priorities. Strong interpersonal and communication skills, along with well-developed IT skills, particularly in Excel and Microsoft Office.
Jan 21, 2026
Full time
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better. We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL s groundbreaking new Student Life Strategy . This is enabling us to build more programmes to improve students mental and physical wellbeing, promote genuine equity for all, build students skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We are looking for an Accounts Assistant to join our vibrant and friendly finance department. You will be responsible for supporting the Activities Finance Coordinator with the smooth running of the Accounts Payable and Receivable function and other duties within the activities finance team. In light of the Union s recent management of the Bloomsbury Theatre, the postholder will also assist the Finance Department with a variety of tasks, providing flexible support to meet the department s evolving needs. Do you have relevant experience in an Accounts Payable role with a strong understanding of financial ledgers and control accounts? Have you dealt with checking and processing a high volume of transactions? If the answer is yes, then we would like you to join our finance team. Our ideal candidate will have the ability to work independently and prioritise tasks in a high-pressure environment with rapid turnaround times and strict deadlines. The ability to demonstrate flexibility in response to changing environments and team priorities. Strong interpersonal and communication skills, along with well-developed IT skills, particularly in Excel and Microsoft Office.
Blue Cross
Admissions Coordinator
Blue Cross
Description Contract: Permanent, 37.5 hours per week Salary: £23,993 - £25,080 Location: Hitchin SG4 8EU Closing date: Monday 2nd February 2026 Interview date: W/C 9th February 2026 We re recruiting an Admissions Coordinator to join our team at our Hertfordshire rehoming centre. The Admissions Coordinator plays a key role in our mission by efficiently coordinating the intake of pets into our centres or home-based services, ensuring a smooth and speedy admissions process that maximises available spaces and helps more pets find homes faster! More about the role As the Admissions Coordinator, you'll be responsible for meeting pet intake goals at your assigned centre, working closely with other Admissions and Adoption Coordinators to maximise efficiency and make the best use of available homes and space. This means getting pets into home-based services or on-site accommodation as quickly as possible. Day to day, you'll manage the planning and practical steps of admitting pets, making decisions based on priority and available homes. You'll assess each pet, collaborating with behavioural and vet teams if needed, to fully understand their needs. You will be working closely with both the onsite and offsite team, helping to fill onsite and foster spaces. You'll also ensure we have pets to fill any open spots, allowing us to help as many as possible. This will involve working closely with both the onsite and offsite team, helping to fill onsite and foster spaces. This includes working with partner organisations and building relationships to support our service agreements. Providing great rehoming services is key but so is making sure every client interaction is excellent. Your role is crucial in helping us achieve our goals and ultimately, help more pets at Blue Cross. This is a permanent role working Monday to Friday and every third weekend. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let s work together to see if this is the role for you. About you You ll be a strong communicator with experience in a client-facing, animal-related role and a solid understanding of pet welfare. You ll be skilled in hands-on pet assessments, quickly gathering and recording information while engaging with clients and stakeholders. With a pet and client-focused approach, you ll make decisions under pressure, sometimes independently, while following processes and embracing new ways of working. Your problem-solving mindset will help you find practical solutions and prioritise effectively, especially when admitting pets. You will be a dynamic individual who brings fresh perspectives and isn't afraid to ask, 'Why don't we try this?'. You ll thrive in an emotionally charged environment, showing resilience, empathy, and support for both clients and colleagues. Knowledge, skills, and experience Demonstrable experience of carrying out cat and dog assessments. Experience working or volunteering in a pet welfare role. Demonstrable understanding of admission considerations for pets and the places available Significant experience in delivering high level customer service in a fast paced and often emotional environment. Proven decision-making ability. Strong administration skills, including the use of computerised systems. Current full driving licence. The ability to demonstrate, understand and apply our Blue Cross values Although not essential, it would be great if you also had: Working knowledge of cat, dog, and small animal behaviour. Client relationship management experience. Understanding of safeguarding issues. How to apply Click the apply button below and complete the online application process before the closing date on Monday 2nd February 2026 . We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Jan 21, 2026
Full time
Description Contract: Permanent, 37.5 hours per week Salary: £23,993 - £25,080 Location: Hitchin SG4 8EU Closing date: Monday 2nd February 2026 Interview date: W/C 9th February 2026 We re recruiting an Admissions Coordinator to join our team at our Hertfordshire rehoming centre. The Admissions Coordinator plays a key role in our mission by efficiently coordinating the intake of pets into our centres or home-based services, ensuring a smooth and speedy admissions process that maximises available spaces and helps more pets find homes faster! More about the role As the Admissions Coordinator, you'll be responsible for meeting pet intake goals at your assigned centre, working closely with other Admissions and Adoption Coordinators to maximise efficiency and make the best use of available homes and space. This means getting pets into home-based services or on-site accommodation as quickly as possible. Day to day, you'll manage the planning and practical steps of admitting pets, making decisions based on priority and available homes. You'll assess each pet, collaborating with behavioural and vet teams if needed, to fully understand their needs. You will be working closely with both the onsite and offsite team, helping to fill onsite and foster spaces. You'll also ensure we have pets to fill any open spots, allowing us to help as many as possible. This will involve working closely with both the onsite and offsite team, helping to fill onsite and foster spaces. This includes working with partner organisations and building relationships to support our service agreements. Providing great rehoming services is key but so is making sure every client interaction is excellent. Your role is crucial in helping us achieve our goals and ultimately, help more pets at Blue Cross. This is a permanent role working Monday to Friday and every third weekend. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let s work together to see if this is the role for you. About you You ll be a strong communicator with experience in a client-facing, animal-related role and a solid understanding of pet welfare. You ll be skilled in hands-on pet assessments, quickly gathering and recording information while engaging with clients and stakeholders. With a pet and client-focused approach, you ll make decisions under pressure, sometimes independently, while following processes and embracing new ways of working. Your problem-solving mindset will help you find practical solutions and prioritise effectively, especially when admitting pets. You will be a dynamic individual who brings fresh perspectives and isn't afraid to ask, 'Why don't we try this?'. You ll thrive in an emotionally charged environment, showing resilience, empathy, and support for both clients and colleagues. Knowledge, skills, and experience Demonstrable experience of carrying out cat and dog assessments. Experience working or volunteering in a pet welfare role. Demonstrable understanding of admission considerations for pets and the places available Significant experience in delivering high level customer service in a fast paced and often emotional environment. Proven decision-making ability. Strong administration skills, including the use of computerised systems. Current full driving licence. The ability to demonstrate, understand and apply our Blue Cross values Although not essential, it would be great if you also had: Working knowledge of cat, dog, and small animal behaviour. Client relationship management experience. Understanding of safeguarding issues. How to apply Click the apply button below and complete the online application process before the closing date on Monday 2nd February 2026 . We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Age UK East London
Head of People (Maternity cover)
Age UK East London
Job Purpose Lead and develop the charity s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation s values and EDI objectives Key Tasks Leadership • Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people. • Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change. People management • Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices. • Support the development and implementation of Learning and Development (L&D) initiatives. • Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes. • Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities. • Manage complex employee relations cases, including grievances, disciplinary actions, and change management. Administration • Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records. • Work with the DFO to ensure accurate and timely monthly payroll processing) Quality • Ensure that AUKEL s People policies and procedure are in compliance with the Charity Quality Standard. • Strive for excellence through the people in the organisation. Liaison • To participate to the National Age UK HR network to exchange insight and learn good practice. • To liaise with our Solicitor team to ensure compliance when managing complex cases. • To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies. • To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador. General • To meet regularly with the CEO for support, supervision and appraisal. • To attend team and staff meetings, as required. • To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. • To undertake any training required to fulfil the role. • To carry out the duties of the post in accordance with Age UK s East London s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. Functional links • This role reports directly to the CEO • Excellent working relationship with SMT and Finance team. • Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator. Person Specification Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don t meet every single aspect of the job description, please still apply! Experience Essential • Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law. • Experience in collaboratively developing policies and procedures. • Experience in working collaboratively with managers to provide both constructive feedback and support to staff. • Experience of line management and developing staff or volunteers. Desirable • Experience of working with volunteers • Experience of reporting directly to a Trustees Board. Knowledge & Understanding Essential • Strong understanding of diversity, equity, and inclusion principles and practice across People Functions. • Degree in Human Resource Desirable • Management or have acquired the equivalent CIPD level through experience assessment (or working towards same) • Knowledge of Health and Safety as it relates to the HR function • HR data system/ data bases (preferably Sage HR). • Confidence in using Office365 including Microsoft forms. Skills/Attributes • Excellent verbal and written communication including ability to write reports and present to different stakeholder groups. • Ability to collect and analyse data to extract insights and trends to make informed decisions. • Intermediate IT skills including using of Microsoft form and polls. • Professional and proactive approach which instils confidence, trust and motivates others Desirable • Mediation skills • Conflict Management skills • Values-driven and aligned with the mission of the charity. • Empathetic, with a strong commitment to employee and volunteer well-being. Additional Requirements • This post is subject to the relevant check through the Disclosure & Barring Service (DBS) • This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with changes in employment law and HR best practice. • Flexibility in working hours to meet organisational needs.
Jan 21, 2026
Full time
Job Purpose Lead and develop the charity s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation s values and EDI objectives Key Tasks Leadership • Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people. • Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change. People management • Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices. • Support the development and implementation of Learning and Development (L&D) initiatives. • Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes. • Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities. • Manage complex employee relations cases, including grievances, disciplinary actions, and change management. Administration • Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records. • Work with the DFO to ensure accurate and timely monthly payroll processing) Quality • Ensure that AUKEL s People policies and procedure are in compliance with the Charity Quality Standard. • Strive for excellence through the people in the organisation. Liaison • To participate to the National Age UK HR network to exchange insight and learn good practice. • To liaise with our Solicitor team to ensure compliance when managing complex cases. • To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies. • To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador. General • To meet regularly with the CEO for support, supervision and appraisal. • To attend team and staff meetings, as required. • To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. • To undertake any training required to fulfil the role. • To carry out the duties of the post in accordance with Age UK s East London s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. Functional links • This role reports directly to the CEO • Excellent working relationship with SMT and Finance team. • Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator. Person Specification Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don t meet every single aspect of the job description, please still apply! Experience Essential • Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law. • Experience in collaboratively developing policies and procedures. • Experience in working collaboratively with managers to provide both constructive feedback and support to staff. • Experience of line management and developing staff or volunteers. Desirable • Experience of working with volunteers • Experience of reporting directly to a Trustees Board. Knowledge & Understanding Essential • Strong understanding of diversity, equity, and inclusion principles and practice across People Functions. • Degree in Human Resource Desirable • Management or have acquired the equivalent CIPD level through experience assessment (or working towards same) • Knowledge of Health and Safety as it relates to the HR function • HR data system/ data bases (preferably Sage HR). • Confidence in using Office365 including Microsoft forms. Skills/Attributes • Excellent verbal and written communication including ability to write reports and present to different stakeholder groups. • Ability to collect and analyse data to extract insights and trends to make informed decisions. • Intermediate IT skills including using of Microsoft form and polls. • Professional and proactive approach which instils confidence, trust and motivates others Desirable • Mediation skills • Conflict Management skills • Values-driven and aligned with the mission of the charity. • Empathetic, with a strong commitment to employee and volunteer well-being. Additional Requirements • This post is subject to the relevant check through the Disclosure & Barring Service (DBS) • This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with changes in employment law and HR best practice. • Flexibility in working hours to meet organisational needs.
Outcome Star
Support Team Coordinator
Outcome Star
Support Team Coordinator Do you have experience in an administrative, support or coordination role Join the new national Support Team! We re looking for a proactive and organised Support Team Coordinator in this remote working role. Position: Support Team Coordinator Location: Remote (required to travel to Manchester/Birmingham for regular meetings - travel paid) Hours: Full-time is 35 hours per week (part time considered at 28-35 hours per week but must include Tuesdays and Fridays) Salary: £24,500 pro rata Contract: Permanent Close Date: 9am, 2nd February. Successful candidates will be contacted by 9th February. First Interviews: 12th February / Online Second Interviews: 13th February / Online (this is a short, informal chat with some of the team) with the final decision being made by 16th February. About the Role This role will be part of the team delivering the day-to-day support function, ensuring clients receive a responsive, high-quality experience. You will be the first point of contact for incoming support enquiries, coordinating responses across the business and assisting with internal administrative tasks for the Training and Implementation Specialists. This role is ideal for someone who thrives on improving systems and enjoys cross-team collaboration and hands-on delivery in a fast-moving, values-driven environment. Key areas of responsibility include: Client Support Coordination & Administration Process & Service Improvement About You We're looking for someone who is naturally organised, genuinely enjoys solving problems, and thrives on making systems work better. Someone who can handle multiple priorities with calm efficiency while staying focused on the people behind every enquiry. Your ability to coordinate across teams, be comfortable using different software and follow things through to completion will be essential. You will have: Experience in an administrative, support or coordination role Strong organisational skills with the ability to juggle multiple priorities Excellent written and verbal communication Comfortable using software, ideally including Salesforce or similar CRM Proactive and solution focused; takes initiative to solve problems and follows through to completion High attention to detail and accuracy. And in return, you have the chance to shape a brand-new function in a values-driven, employee-owned social enterprise. You'll work with supportive colleagues who care about doing things well, and you'll see the direct impact of your work on organisations making a real difference in people's lives. If you re reading this wondering is it really for me or I don t quite meet all of the criteria , then please get in touch to ask some questions or consider applying anyway. We know that some people are less likely to apply for jobs unless they believe they can perform every task. We are most interested in finding the best candidate for the job, and we know that candidate may come from a less traditional background. About the Organisation Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. Benefits include: Laptop and mobile phone provided for work purposes Open to flexible working arrangements Cash health plan Generous pension scheme Employee assistance programme Cycle to Work scheme 25 days annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service) Enhanced parental leave and carer s leave Paid volunteering time Opportunities for personal development The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation. You may have experience in areas such as Admin, Administration, Administrator, Support Coordinator, Coordinator, Team Support Admin, Team Support Administration, Team Support Administrator, Support Team, Team Support, Support Admin, Support Administration, Support Administrator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 21, 2026
Full time
Support Team Coordinator Do you have experience in an administrative, support or coordination role Join the new national Support Team! We re looking for a proactive and organised Support Team Coordinator in this remote working role. Position: Support Team Coordinator Location: Remote (required to travel to Manchester/Birmingham for regular meetings - travel paid) Hours: Full-time is 35 hours per week (part time considered at 28-35 hours per week but must include Tuesdays and Fridays) Salary: £24,500 pro rata Contract: Permanent Close Date: 9am, 2nd February. Successful candidates will be contacted by 9th February. First Interviews: 12th February / Online Second Interviews: 13th February / Online (this is a short, informal chat with some of the team) with the final decision being made by 16th February. About the Role This role will be part of the team delivering the day-to-day support function, ensuring clients receive a responsive, high-quality experience. You will be the first point of contact for incoming support enquiries, coordinating responses across the business and assisting with internal administrative tasks for the Training and Implementation Specialists. This role is ideal for someone who thrives on improving systems and enjoys cross-team collaboration and hands-on delivery in a fast-moving, values-driven environment. Key areas of responsibility include: Client Support Coordination & Administration Process & Service Improvement About You We're looking for someone who is naturally organised, genuinely enjoys solving problems, and thrives on making systems work better. Someone who can handle multiple priorities with calm efficiency while staying focused on the people behind every enquiry. Your ability to coordinate across teams, be comfortable using different software and follow things through to completion will be essential. You will have: Experience in an administrative, support or coordination role Strong organisational skills with the ability to juggle multiple priorities Excellent written and verbal communication Comfortable using software, ideally including Salesforce or similar CRM Proactive and solution focused; takes initiative to solve problems and follows through to completion High attention to detail and accuracy. And in return, you have the chance to shape a brand-new function in a values-driven, employee-owned social enterprise. You'll work with supportive colleagues who care about doing things well, and you'll see the direct impact of your work on organisations making a real difference in people's lives. If you re reading this wondering is it really for me or I don t quite meet all of the criteria , then please get in touch to ask some questions or consider applying anyway. We know that some people are less likely to apply for jobs unless they believe they can perform every task. We are most interested in finding the best candidate for the job, and we know that candidate may come from a less traditional background. About the Organisation Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. Benefits include: Laptop and mobile phone provided for work purposes Open to flexible working arrangements Cash health plan Generous pension scheme Employee assistance programme Cycle to Work scheme 25 days annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service) Enhanced parental leave and carer s leave Paid volunteering time Opportunities for personal development The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation. You may have experience in areas such as Admin, Administration, Administrator, Support Coordinator, Coordinator, Team Support Admin, Team Support Administration, Team Support Administrator, Support Team, Team Support, Support Admin, Support Administration, Support Administrator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
THE MARINE SOCIETY AND SEA CADETS
Volunteer Support Manager
THE MARINE SOCIETY AND SEA CADETS
Job Title: Volunteer Support Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: 40,000 to 42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Jan 20, 2026
Full time
Job Title: Volunteer Support Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: 40,000 to 42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
NFP People
Support Coordinator
NFP People
Support Coordinator We are looking for an enthusiastic and motivated individual to join the Hounslow team in London. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11335 Stroke Support Coordinator Location: Home-based, Hounslow. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £16,400 per annum (inner London weighting £1,896 per annum or outer London weighting £1,092 per annum may be applied in accordance with where you live) (FTE circa £27,435 per annum) Contract: This is a fixed-term contract until 31 March 2028. Services are contracted and there is currently funding for this contract until 31 March 2028. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 30 January 2026 Interview Date: Week Commencing 02 February 2026. Interviews will be held via teams initially. Successful candidates at stage one of the recruitment process will be invited to a second stage which will be held in person in London. The Role Reporting to Service Delivery Coach, key responsibilities will include: Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals. Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with our retention policy and GDPR compliant. Develop and manage service volunteers to support service delivery for stroke survivors and carers as required. About You You will have: Experience of providing person centred support to empower vulnerable people or people with a disability or long term health condition and their carers Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face to face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls) This role requires regular travel across Hounslow to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 16, 2026
Full time
Support Coordinator We are looking for an enthusiastic and motivated individual to join the Hounslow team in London. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11335 Stroke Support Coordinator Location: Home-based, Hounslow. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £16,400 per annum (inner London weighting £1,896 per annum or outer London weighting £1,092 per annum may be applied in accordance with where you live) (FTE circa £27,435 per annum) Contract: This is a fixed-term contract until 31 March 2028. Services are contracted and there is currently funding for this contract until 31 March 2028. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 30 January 2026 Interview Date: Week Commencing 02 February 2026. Interviews will be held via teams initially. Successful candidates at stage one of the recruitment process will be invited to a second stage which will be held in person in London. The Role Reporting to Service Delivery Coach, key responsibilities will include: Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals. Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with our retention policy and GDPR compliant. Develop and manage service volunteers to support service delivery for stroke survivors and carers as required. About You You will have: Experience of providing person centred support to empower vulnerable people or people with a disability or long term health condition and their carers Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face to face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls) This role requires regular travel across Hounslow to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Orange Recruitment
Programme Director
Orange Recruitment
Marauders Men's Health - South Wales has a vacancy for a Programme Director Marauders Men's Health is a dynamic, South Wales-based charity dedicated to improving the health, wellbeing, and mental fitness of men through connection and support. We are the community where men can walk, talk, and grow together, underpinned by the Five Ways to Wellbeing model (Connect, Be Active, Give, Take Notice, Learn). We have established strong foundations, including secured funding from the Big Lottery Community Fund over three years, a full Board of Trustees, and a growing programme of 8 events each week, including Walk & Talks and Sports Hubs. We are seeking an inspiring leader to drive our ambitious strategy to engage 7,000 men and provide 330 Personal Wellbeing Plans over the next three years. The Marauders believe in creating a space where men come together, support each other, and build better lives through shared purpose and action. Opportunity Reporting directly to the Board of Trustees, this crucial role is responsible for the overall leadership, management, and operational delivery of the charity. You will take the lead in executing our strategic vision and ensuring our operations are robust, particularly in the development of our key programmes and IT platform. What we offer Marauders Men's Health is a small-to-medium charity with secured funding, and the compensation package will be competitive and reflective of the regional South Wales 3rd Sector market. The position is fixed-term to 30 April 2028. To Apply Please submit your CV, a supporting statement and a covering letter detailing your relevant experience and why you are the right person to lead the Marauders. Closing date: 6 February 2026 Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Please be aware that we reserve the right to close this vacancy early should sufficient applications be received. Marauders Men's Health is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a Trust which seeks to fulfil our social, cultural and economic obligation to Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements. JOB DESCRIPTION Key Responsibilities Strategic & Operational Leadership Lead the day-to-day running and strategic direction of the charity in line with the Board's vision. Develop, manage, and oversee the charity's resources and workstreams. Ensure governance, compliance, and policies/procedures remain in good shape. Support the Board with fundraising strategy and financial accountability, including financial forecasting and reporting to funders. Programme Management & Delivery Directly manage the Programme & Projects Manager and the Regional Event Leaders, and assist in the recruitment process for the newly established Volunteering Co ordinator and the Wellbeing Coach/Coordinator roles. Drive the delivery and expansion of our core programmes, including the Physical Activities (Walk & Talks, Sports Hubs), Volunteer Engagement, Community Partnerships and the Personal Wellbeing Plans (PWP)18. Develop and implement the Marauders Pathway Programme to establish a culture of good citizenship and peer support. People & Volunteer Management Provide leadership, support, and development for staff, managing issues such as payroll, sickness, and holidays. Oversee the Volunteer Co ordinator to develop a comprehensive volunteer management process, including recruitment, training, and 'Reward & Recognition'. Help inspire 100 men to give back to the community through volunteering. Partnerships & IT Development Maintain and forge new community partnerships (e.g. with voluntary organisations, NGO's, other charities and social enterprises) to enhance volunteering, education, and wellbeing services. Spearhead the development of our IT Platform, focusing on a robust website and a Beneficiary Management System (CRM) for efficient reporting, data capture, and engagement. Oversee digital marketing and communications, including newsletters and social media content. Additional Information As an employee of Marauders Men's Health the post holder will: Ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other Trust policies, procedures and codes as appropriate. Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the Trusts Safety, Health and Environment Policies and procedures and to cooperate with the Trust on any legal duties placed on it as the employer. PERSON SPECIFICATION Important note: It is the Trust's policy to use the person specification as a key tool for shortlisting. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element. Essential Criteria Essential Experience & Attributes Highly Personable & Engaging: The ability to build strong relationships with staff, volunteers, beneficiaries, and partners is critical. Management & Leadership: Proven experience managing staff and leading the operational delivery of projects and programmes. A resilient, determined and confident team player, comfortable with making decisions and highly customer focused coupled with demonstrable people management skills. IT Literate: Comfortable managing and driving the development of digital tools and systems (e.g., Google Workspace, CRM, Quickbooks, Trello, Excel). Flexibility: Willingness to work flexibly in terms of hours and location, with a base in South Wales. Presentation and Reporting Skills: Excellent presentation and reporting skills are essential, as you will be required to present to the community and beneficiaries and be able to write effective reports to the Board of Trustees and Funders. Project Planning: Experience of supporting the creation of project plans, including prioritisation and scheduling of conflicting tasks and effective use of available resources and budgets. Desirable Experience Third Sector Knowledge: Experience working professionally within a charity or nonprofit organisation. Community Context: Knowledge of the South Wales community and its social and health landscape. Wellbeing Focus: Familiarity with the Five Ways to Wellbeing model and men's health issues. Welsh: Able to converse (written and spoken) in Welsh.
Jan 15, 2026
Full time
Marauders Men's Health - South Wales has a vacancy for a Programme Director Marauders Men's Health is a dynamic, South Wales-based charity dedicated to improving the health, wellbeing, and mental fitness of men through connection and support. We are the community where men can walk, talk, and grow together, underpinned by the Five Ways to Wellbeing model (Connect, Be Active, Give, Take Notice, Learn). We have established strong foundations, including secured funding from the Big Lottery Community Fund over three years, a full Board of Trustees, and a growing programme of 8 events each week, including Walk & Talks and Sports Hubs. We are seeking an inspiring leader to drive our ambitious strategy to engage 7,000 men and provide 330 Personal Wellbeing Plans over the next three years. The Marauders believe in creating a space where men come together, support each other, and build better lives through shared purpose and action. Opportunity Reporting directly to the Board of Trustees, this crucial role is responsible for the overall leadership, management, and operational delivery of the charity. You will take the lead in executing our strategic vision and ensuring our operations are robust, particularly in the development of our key programmes and IT platform. What we offer Marauders Men's Health is a small-to-medium charity with secured funding, and the compensation package will be competitive and reflective of the regional South Wales 3rd Sector market. The position is fixed-term to 30 April 2028. To Apply Please submit your CV, a supporting statement and a covering letter detailing your relevant experience and why you are the right person to lead the Marauders. Closing date: 6 February 2026 Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Please be aware that we reserve the right to close this vacancy early should sufficient applications be received. Marauders Men's Health is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a Trust which seeks to fulfil our social, cultural and economic obligation to Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements. JOB DESCRIPTION Key Responsibilities Strategic & Operational Leadership Lead the day-to-day running and strategic direction of the charity in line with the Board's vision. Develop, manage, and oversee the charity's resources and workstreams. Ensure governance, compliance, and policies/procedures remain in good shape. Support the Board with fundraising strategy and financial accountability, including financial forecasting and reporting to funders. Programme Management & Delivery Directly manage the Programme & Projects Manager and the Regional Event Leaders, and assist in the recruitment process for the newly established Volunteering Co ordinator and the Wellbeing Coach/Coordinator roles. Drive the delivery and expansion of our core programmes, including the Physical Activities (Walk & Talks, Sports Hubs), Volunteer Engagement, Community Partnerships and the Personal Wellbeing Plans (PWP)18. Develop and implement the Marauders Pathway Programme to establish a culture of good citizenship and peer support. People & Volunteer Management Provide leadership, support, and development for staff, managing issues such as payroll, sickness, and holidays. Oversee the Volunteer Co ordinator to develop a comprehensive volunteer management process, including recruitment, training, and 'Reward & Recognition'. Help inspire 100 men to give back to the community through volunteering. Partnerships & IT Development Maintain and forge new community partnerships (e.g. with voluntary organisations, NGO's, other charities and social enterprises) to enhance volunteering, education, and wellbeing services. Spearhead the development of our IT Platform, focusing on a robust website and a Beneficiary Management System (CRM) for efficient reporting, data capture, and engagement. Oversee digital marketing and communications, including newsletters and social media content. Additional Information As an employee of Marauders Men's Health the post holder will: Ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other Trust policies, procedures and codes as appropriate. Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the Trusts Safety, Health and Environment Policies and procedures and to cooperate with the Trust on any legal duties placed on it as the employer. PERSON SPECIFICATION Important note: It is the Trust's policy to use the person specification as a key tool for shortlisting. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element. Essential Criteria Essential Experience & Attributes Highly Personable & Engaging: The ability to build strong relationships with staff, volunteers, beneficiaries, and partners is critical. Management & Leadership: Proven experience managing staff and leading the operational delivery of projects and programmes. A resilient, determined and confident team player, comfortable with making decisions and highly customer focused coupled with demonstrable people management skills. IT Literate: Comfortable managing and driving the development of digital tools and systems (e.g., Google Workspace, CRM, Quickbooks, Trello, Excel). Flexibility: Willingness to work flexibly in terms of hours and location, with a base in South Wales. Presentation and Reporting Skills: Excellent presentation and reporting skills are essential, as you will be required to present to the community and beneficiaries and be able to write effective reports to the Board of Trustees and Funders. Project Planning: Experience of supporting the creation of project plans, including prioritisation and scheduling of conflicting tasks and effective use of available resources and budgets. Desirable Experience Third Sector Knowledge: Experience working professionally within a charity or nonprofit organisation. Community Context: Knowledge of the South Wales community and its social and health landscape. Wellbeing Focus: Familiarity with the Five Ways to Wellbeing model and men's health issues. Welsh: Able to converse (written and spoken) in Welsh.
Brandon James
Audit and Compliance Coordinator
Brandon James Colchester, Essex
A well-established, multi-disciplinary construction consultancy with offices across the UK have been steadily growing and are now seeking an Audit and Compliance Coordinator to support their Colchester office. Role of the Audit and Compliance Coordinator The Audit and Compliance Coordinator will play a key role in maintaining and developing the Business Management System (BMS) and Information Security Management System (ISMS) The position would suit someone highly organised, detail-focused, and comfortable managing multiple priorities in a structured environment. Key responsibilities include: Providing high-quality administrative and coordination support to the Audit and Compliance Manager and wider team Maintaining professional body certificates and portals, overseeing document control, and managing the Audit and Compliance portal Booking meetings, taking minutes, and arranging travel and accommodation Reconciling team credit card statements and supporting ad-hoc finance tasks Coordinating Client Feedback Questionnaires, analysing responses, and sharing insights across the practice Assisting with the scheduling and support of internal and external audits for BMS and ISMS standards Working closely with IT on new starter processes, supplier questionnaires, equipment procurement, and mobile device rollouts Supporting subcontractor and sub-consultant compliance processes Tracking vulnerabilities and corrective actions using ISMS-Online and supporting continual improvement initiatives Acting as a key point of contact for the Audit and Compliance team Contributing to team meetings, staff inductions, and wider practice initiatives In Return Salary of up to 28,000 Flexible and remote working options 25 days' annual leave plus bank holidays, festive shutdown, and long service recognition Competitive company pension scheme Health cash plan Family-friendly policies Fully expensed seasonal social events and team-building activities On-site parking Season ticket loan where applicable Death in service benefit Early finish incentives when practice targets are achieved Up to two additional days' paid leave for volunteering Health and mental wellbeing programmes Employee referral scheme Employee-led working groups If you are an audit and compliance coordinator, or an administrator with previous construction consultancy experience please get in touch with Megan Cole at Brandon James. REF 21100
Jan 15, 2026
Full time
A well-established, multi-disciplinary construction consultancy with offices across the UK have been steadily growing and are now seeking an Audit and Compliance Coordinator to support their Colchester office. Role of the Audit and Compliance Coordinator The Audit and Compliance Coordinator will play a key role in maintaining and developing the Business Management System (BMS) and Information Security Management System (ISMS) The position would suit someone highly organised, detail-focused, and comfortable managing multiple priorities in a structured environment. Key responsibilities include: Providing high-quality administrative and coordination support to the Audit and Compliance Manager and wider team Maintaining professional body certificates and portals, overseeing document control, and managing the Audit and Compliance portal Booking meetings, taking minutes, and arranging travel and accommodation Reconciling team credit card statements and supporting ad-hoc finance tasks Coordinating Client Feedback Questionnaires, analysing responses, and sharing insights across the practice Assisting with the scheduling and support of internal and external audits for BMS and ISMS standards Working closely with IT on new starter processes, supplier questionnaires, equipment procurement, and mobile device rollouts Supporting subcontractor and sub-consultant compliance processes Tracking vulnerabilities and corrective actions using ISMS-Online and supporting continual improvement initiatives Acting as a key point of contact for the Audit and Compliance team Contributing to team meetings, staff inductions, and wider practice initiatives In Return Salary of up to 28,000 Flexible and remote working options 25 days' annual leave plus bank holidays, festive shutdown, and long service recognition Competitive company pension scheme Health cash plan Family-friendly policies Fully expensed seasonal social events and team-building activities On-site parking Season ticket loan where applicable Death in service benefit Early finish incentives when practice targets are achieved Up to two additional days' paid leave for volunteering Health and mental wellbeing programmes Employee referral scheme Employee-led working groups If you are an audit and compliance coordinator, or an administrator with previous construction consultancy experience please get in touch with Megan Cole at Brandon James. REF 21100
Brandon James
Audit and Compliance Coordinator
Brandon James Chelmsford, Essex
A well-established, multi-disciplinary construction consultancy with offices across the UK have been steadily growing and are now seeking an Audit and Compliance Coordinator to support their Chelmsford office. Role of the Audit and Compliance Coordinator The Audit and Compliance Coordinator will play a key role in maintaining and developing the Business Management System (BMS) and Information Security Management System (ISMS) The position would suit someone highly organised, detail-focused, and comfortable managing multiple priorities in a structured environment. Key responsibilities include: Providing high-quality administrative and coordination support to the Audit and Compliance Manager and wider team Maintaining professional body certificates and portals, overseeing document control, and managing the Audit and Compliance portal Booking meetings, taking minutes, and arranging travel and accommodation Reconciling team credit card statements and supporting ad-hoc finance tasks Coordinating Client Feedback Questionnaires, analysing responses, and sharing insights across the practice Assisting with the scheduling and support of internal and external audits for BMS and ISMS standards Working closely with IT on new starter processes, supplier questionnaires, equipment procurement, and mobile device rollouts Supporting subcontractor and sub-consultant compliance processes Tracking vulnerabilities and corrective actions using ISMS-Online and supporting continual improvement initiatives Acting as a key point of contact for the Audit and Compliance team Contributing to team meetings, staff inductions, and wider practice initiatives In Return Salary of up to 28,000 Flexible and remote working options 25 days' annual leave plus bank holidays, festive shutdown, and long service recognition Competitive company pension scheme Health cash plan Family-friendly policies Fully expensed seasonal social events and team-building activities On-site parking Season ticket loan where applicable Death in service benefit Early finish incentives when practice targets are achieved Up to two additional days' paid leave for volunteering Health and mental wellbeing programmes Employee referral scheme Employee-led working groups If you are an audit and compliance coordinator, or an administrator with previous construction consultancy experience please get in touch with Megan Cole at Brandon James. REF 21100
Jan 12, 2026
Full time
A well-established, multi-disciplinary construction consultancy with offices across the UK have been steadily growing and are now seeking an Audit and Compliance Coordinator to support their Chelmsford office. Role of the Audit and Compliance Coordinator The Audit and Compliance Coordinator will play a key role in maintaining and developing the Business Management System (BMS) and Information Security Management System (ISMS) The position would suit someone highly organised, detail-focused, and comfortable managing multiple priorities in a structured environment. Key responsibilities include: Providing high-quality administrative and coordination support to the Audit and Compliance Manager and wider team Maintaining professional body certificates and portals, overseeing document control, and managing the Audit and Compliance portal Booking meetings, taking minutes, and arranging travel and accommodation Reconciling team credit card statements and supporting ad-hoc finance tasks Coordinating Client Feedback Questionnaires, analysing responses, and sharing insights across the practice Assisting with the scheduling and support of internal and external audits for BMS and ISMS standards Working closely with IT on new starter processes, supplier questionnaires, equipment procurement, and mobile device rollouts Supporting subcontractor and sub-consultant compliance processes Tracking vulnerabilities and corrective actions using ISMS-Online and supporting continual improvement initiatives Acting as a key point of contact for the Audit and Compliance team Contributing to team meetings, staff inductions, and wider practice initiatives In Return Salary of up to 28,000 Flexible and remote working options 25 days' annual leave plus bank holidays, festive shutdown, and long service recognition Competitive company pension scheme Health cash plan Family-friendly policies Fully expensed seasonal social events and team-building activities On-site parking Season ticket loan where applicable Death in service benefit Early finish incentives when practice targets are achieved Up to two additional days' paid leave for volunteering Health and mental wellbeing programmes Employee referral scheme Employee-led working groups If you are an audit and compliance coordinator, or an administrator with previous construction consultancy experience please get in touch with Megan Cole at Brandon James. REF 21100
Office Angels
Service Support Administrator £29K - Hybrid - Permanent
Office Angels
Service Support Administrator South Tyneside (South Shields) Permanent Hybrid Working Salary: 28,000 - 29,000 per annum Office Angels are proud to be recruiting for an exciting Service Support Administrator opportunity within a leading global organisation, as they continue to expand their Service team based in South Tyneside. This is a permanent, full-time and hybrid role offering stability, development and excellent work-life balance - perfect for an experienced administrator who enjoys supporting operational teams, coordinating activity and being a key part of a close-knit office where your contribution truly matters. Why Apply for This Amazing Opportunity? Reporting into the Service Planning / Service Coordination team, you will play a vital role in supporting service delivery, client communication and day-to-day administrative coordination. Working within a super friendly, supportive local team of 6, you will closely support the Service Coordinator(s) and Service Manager, while also being part of a massively successful wider organisation. Contract: Permanent Salary: 28,000 - 29,000 per annum Location: South Shields - free on-site parking Hours: Monday to Friday, 35 hours per week, 9:00am - 5:00pm (no evenings or weekends, 1-hour unpaid lunch) Hybrid Working: Office-based initially for training, moving to a hybrid model thereafter This organisation is a global leader within its sector , offering the opportunity to build a long-term career within a respected, values-led business . Benefits include: 25 days holiday + 8 bank holidays (with buy/sell and carry-over options) Up to 12% combined pension contribution Hybrid and flexible working options Flexible benefits platform including Life Cover, Private Healthcare, Dental, Gym schemes, Tech scheme, Travel Insurance, Charity Giving and more Health & wellbeing support, including Mental Health First Aiders, Employee Assistance Programme and Smart Health services Paid volunteering / wellbeing days Ongoing training, development and genuine internal progression opportunities Recognition as a UK Top Employer (9 years running) Key Responsibilities As Service Support Administrator , your responsibilities will include: Acting as a first point of contact for incoming telephone calls and email enquiries from clients and third parties Providing administrative and coordination support to the Service Planning / Service Coordination team Responding to client requests and providing initial information regarding service timelines Supporting the scheduling and coordination of field-based service teams Confirming appointments and liaising with internal teams to ensure smooth service delivery Monitoring office supplies and placing stationery orders as required Acting as a point of contact for office maintenance and facilities-related queries Working closely with other administrative teams across the business to maximise efficiency and resource use Maintaining accurate records and supporting compliance with internal processes About You We're looking for someone who is highly organised, adaptable and confident , with a professional and proactive approach . Previous experience within an engineering, construction, logistics or operational environment would be advantageous, but is not essential. You will ideally bring: Proven experience in an administrative or service support role Confidence communicating with clients via telephone and email A calm, solutions-focused approach in a fast-paced environment where priorities can change Excellent written and verbal communication skills Strong attention to detail, organisation and record keeping Good IT skills, including Microsoft Office, and the ability to learn bespoke systems The ability to handle confidential information with discretion A collaborative approach and strong interpersonal skills Interested? Office Angels would love to hear from you! If this sounds like the perfect next step in your career , apply today to join a supportive local team within a globally recognised organisation . If shortlisted, you will be contacted within 2 business days of receipt of your CV. Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted directly, please assume you have not been successful on this occasion, but we welcome you to apply for future opportunities. If you require any reasonable adjustments as part of the application process, please let us know. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 12, 2026
Full time
Service Support Administrator South Tyneside (South Shields) Permanent Hybrid Working Salary: 28,000 - 29,000 per annum Office Angels are proud to be recruiting for an exciting Service Support Administrator opportunity within a leading global organisation, as they continue to expand their Service team based in South Tyneside. This is a permanent, full-time and hybrid role offering stability, development and excellent work-life balance - perfect for an experienced administrator who enjoys supporting operational teams, coordinating activity and being a key part of a close-knit office where your contribution truly matters. Why Apply for This Amazing Opportunity? Reporting into the Service Planning / Service Coordination team, you will play a vital role in supporting service delivery, client communication and day-to-day administrative coordination. Working within a super friendly, supportive local team of 6, you will closely support the Service Coordinator(s) and Service Manager, while also being part of a massively successful wider organisation. Contract: Permanent Salary: 28,000 - 29,000 per annum Location: South Shields - free on-site parking Hours: Monday to Friday, 35 hours per week, 9:00am - 5:00pm (no evenings or weekends, 1-hour unpaid lunch) Hybrid Working: Office-based initially for training, moving to a hybrid model thereafter This organisation is a global leader within its sector , offering the opportunity to build a long-term career within a respected, values-led business . Benefits include: 25 days holiday + 8 bank holidays (with buy/sell and carry-over options) Up to 12% combined pension contribution Hybrid and flexible working options Flexible benefits platform including Life Cover, Private Healthcare, Dental, Gym schemes, Tech scheme, Travel Insurance, Charity Giving and more Health & wellbeing support, including Mental Health First Aiders, Employee Assistance Programme and Smart Health services Paid volunteering / wellbeing days Ongoing training, development and genuine internal progression opportunities Recognition as a UK Top Employer (9 years running) Key Responsibilities As Service Support Administrator , your responsibilities will include: Acting as a first point of contact for incoming telephone calls and email enquiries from clients and third parties Providing administrative and coordination support to the Service Planning / Service Coordination team Responding to client requests and providing initial information regarding service timelines Supporting the scheduling and coordination of field-based service teams Confirming appointments and liaising with internal teams to ensure smooth service delivery Monitoring office supplies and placing stationery orders as required Acting as a point of contact for office maintenance and facilities-related queries Working closely with other administrative teams across the business to maximise efficiency and resource use Maintaining accurate records and supporting compliance with internal processes About You We're looking for someone who is highly organised, adaptable and confident , with a professional and proactive approach . Previous experience within an engineering, construction, logistics or operational environment would be advantageous, but is not essential. You will ideally bring: Proven experience in an administrative or service support role Confidence communicating with clients via telephone and email A calm, solutions-focused approach in a fast-paced environment where priorities can change Excellent written and verbal communication skills Strong attention to detail, organisation and record keeping Good IT skills, including Microsoft Office, and the ability to learn bespoke systems The ability to handle confidential information with discretion A collaborative approach and strong interpersonal skills Interested? Office Angels would love to hear from you! If this sounds like the perfect next step in your career , apply today to join a supportive local team within a globally recognised organisation . If shortlisted, you will be contacted within 2 business days of receipt of your CV. Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted directly, please assume you have not been successful on this occasion, but we welcome you to apply for future opportunities. If you require any reasonable adjustments as part of the application process, please let us know. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Clearline Recruitment Ltd
Service Delivery Coordinator
Clearline Recruitment Ltd Shoreham-by-sea, Sussex
Role: Service Delivery Coordinator Location: Shoreham by Sea Hours: Monday - Friday 9.00am - 5.30pm Pay: 25,000 - 28,000 per annum Fixed term contract - 6mths This job is working for one of the most successful business technologies providers in the UK. Already a huge success with 13 offices, 900 employees and close to a 2,000,000 turnover, there is no sign of their growth or in fact, the IT and telecom industry slowing down and therefore, starting a career with them now, is the perfect time to progress. The business offers some great benefits such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. This friendly company has some ambitious substantiality targets, offers additional holiday days and encourages volunteering days to all employees, to give back to the local community. The Requirements: Essential Bright, positive, hardworking team player Common sense, logical approach with a great eye for detail Customer service focussed with excellent telephone manner. Ideally experience installing WLR, Data Services, SIP, Number Porting, Fax2Email, MyInbound Understand and confidently interact with our Suppliers and their respective Escalation teams to ensure that services are delivered to agreed or published timescales. A demonstrable ability to follow process and build a reassuring rapport with customers and colleagues as well as handle complaints in a professional manner. To quickly gather information from a customer/colleague, analyse and take responsibility with appropriate and timely action. Target focused with determination to always keep on top of all tasks and escalations. An ability to deliver clear and articulate information to customers and colleagues; adjusting language and detail to suit the audience, whether it is verbal or written. Solid experience in reporting issues to suppliers, chasing and following through to ensure incidents are resolved in a timely manner. Proficiency in MS Word & Excel and maintaining clear and accurate customer and task information Demonstrate ability to manage multiple tasks or projects of varying complexity in a controlled manner. Be willing to go the extra mile for the sake of the customer, department, and the business. A demonstrable ability to create well-written, informative, and useable documentation Desired Involvement in Directors Service Office escalation cases for orders e.g. approval Involvement in provisioning billing disputes Experience of "Cease before provides" and records issues. Experience in developing and delivering training in telecoms disciplines. Involvement in complex telecoms provisioning. The Role: Positioned within the connectivity hub reporting into the regional connectivity hub team lead, the Deliver Coordinator is required to provision a variety of services such as Ethernet, WLR, Number Management & Porting, SIP and Broadband Provisioning. Day to day delivery of data Services, WLR, SIP, MyInbound, Fax2Email, Geographical and Non-geographical Number Porting, International and Conference number provisioning services; ordering through to handover in line with our set processes. Owning the relationship between supplier and customer ensuring smooth implementation Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Completion of all tasks in queue by 17.30 and ensuring any handover is presented in plenty of time. Ongoing maintenance and response for any Provisioning Inbox queries. Asist with adhoc cover of colleague's work during periods of absence. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Adhere and contribute to the company's quality system and processes, and their maintenance. Actively contribute to and promote the use of best practice and continual service improvement within the team including process changes and adjustments If you're keen to join an exceptional team offering consistent hours, a great working environment, then please apply to this Service Delivery Coordinator role below or call Jamie on (phone number removed) between 8:00am - 4:30pm .
Jan 10, 2026
Contractor
Role: Service Delivery Coordinator Location: Shoreham by Sea Hours: Monday - Friday 9.00am - 5.30pm Pay: 25,000 - 28,000 per annum Fixed term contract - 6mths This job is working for one of the most successful business technologies providers in the UK. Already a huge success with 13 offices, 900 employees and close to a 2,000,000 turnover, there is no sign of their growth or in fact, the IT and telecom industry slowing down and therefore, starting a career with them now, is the perfect time to progress. The business offers some great benefits such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. This friendly company has some ambitious substantiality targets, offers additional holiday days and encourages volunteering days to all employees, to give back to the local community. The Requirements: Essential Bright, positive, hardworking team player Common sense, logical approach with a great eye for detail Customer service focussed with excellent telephone manner. Ideally experience installing WLR, Data Services, SIP, Number Porting, Fax2Email, MyInbound Understand and confidently interact with our Suppliers and their respective Escalation teams to ensure that services are delivered to agreed or published timescales. A demonstrable ability to follow process and build a reassuring rapport with customers and colleagues as well as handle complaints in a professional manner. To quickly gather information from a customer/colleague, analyse and take responsibility with appropriate and timely action. Target focused with determination to always keep on top of all tasks and escalations. An ability to deliver clear and articulate information to customers and colleagues; adjusting language and detail to suit the audience, whether it is verbal or written. Solid experience in reporting issues to suppliers, chasing and following through to ensure incidents are resolved in a timely manner. Proficiency in MS Word & Excel and maintaining clear and accurate customer and task information Demonstrate ability to manage multiple tasks or projects of varying complexity in a controlled manner. Be willing to go the extra mile for the sake of the customer, department, and the business. A demonstrable ability to create well-written, informative, and useable documentation Desired Involvement in Directors Service Office escalation cases for orders e.g. approval Involvement in provisioning billing disputes Experience of "Cease before provides" and records issues. Experience in developing and delivering training in telecoms disciplines. Involvement in complex telecoms provisioning. The Role: Positioned within the connectivity hub reporting into the regional connectivity hub team lead, the Deliver Coordinator is required to provision a variety of services such as Ethernet, WLR, Number Management & Porting, SIP and Broadband Provisioning. Day to day delivery of data Services, WLR, SIP, MyInbound, Fax2Email, Geographical and Non-geographical Number Porting, International and Conference number provisioning services; ordering through to handover in line with our set processes. Owning the relationship between supplier and customer ensuring smooth implementation Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Completion of all tasks in queue by 17.30 and ensuring any handover is presented in plenty of time. Ongoing maintenance and response for any Provisioning Inbox queries. Asist with adhoc cover of colleague's work during periods of absence. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Adhere and contribute to the company's quality system and processes, and their maintenance. Actively contribute to and promote the use of best practice and continual service improvement within the team including process changes and adjustments If you're keen to join an exceptional team offering consistent hours, a great working environment, then please apply to this Service Delivery Coordinator role below or call Jamie on (phone number removed) between 8:00am - 4:30pm .
NFP People
Support Coordinator
NFP People Scunthorpe, Lincolnshire
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the North Lincolnshire area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11333 Stroke Support Coordinator Location: Home-based, North Lincolnshire. However, frequent travel will be required as part of this role (this will include the need for regular home visits and may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £16,400 per annum (FTE circa £27,435 per annum) Contract: This is a fixed term contract until 30 September 2026, covering an internal secondment. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 25 January 2026 Interview Date: Week commencing 9 and 12 February 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Making introductory calls to stroke survivors and carers, identifying their needs and their desired support pathway through the service. Delivering an effective service in line with case management principles ensuring that confidential and accurate records are kept on the CRM database. Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 09, 2026
Full time
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the North Lincolnshire area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11333 Stroke Support Coordinator Location: Home-based, North Lincolnshire. However, frequent travel will be required as part of this role (this will include the need for regular home visits and may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £16,400 per annum (FTE circa £27,435 per annum) Contract: This is a fixed term contract until 30 September 2026, covering an internal secondment. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 25 January 2026 Interview Date: Week commencing 9 and 12 February 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Making introductory calls to stroke survivors and carers, identifying their needs and their desired support pathway through the service. Delivering an effective service in line with case management principles ensuring that confidential and accurate records are kept on the CRM database. Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Summer Isles Enterprises Ltd
Procurement and Logistics Mainland Coordinator
Summer Isles Enterprises Ltd
Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration. We re looking for a Procurement & Logistics Mainland Coordinator to join our team to support the smooth running of our Dornie site and mainland supply chain and logistics. This role covers the receipt, handling, storage, and distribution of goods, coordination of logistics with internal teams, and administration of fuel management. The individual will also act as a driver for mainland operations and provide cover across the procurement and stores function when required. Core Responsibilities to include but not be limited to: Support the Procurement Lead with supplier orders and administration. Track deliveries, manage secure storage, and maintain accurate records. Coordinate logistics with drivers, construction teams, marine fleet, and island operations. Ensure food hygiene and cold chain standards for all deliveries. Operate FLT equipment for loading/unloading and maintain organised storage areas. Track fuel consumption and maintain accurate Excel records. Act as the primary mainland driver for deliveries and collections. Provide cover for procurement and stores functions when required. Person specification: Valid UK (or EU equivalent) driving licence. Proficiency in Microsoft Office (Excel, Outlook). FLT certification (Telescopic Handler) with practical experience. Strong organisational skills and flexibility to support multiple operational areas. Desirable Skills and Qualifications: ERP/procurement systems experience Food Hygiene Level 1 Site operations background Knowledge of ESG principles. Why Join Us? This is a fantastic opportunity to play a key role in ensuring operational efficiency across our mainland and island sites. We offer a competitive salary range, a supportive team environment, and opportunities for growth. Salary and Benefits: £42,500 £45,000 per annum Company Pension Scheme Employee healthcare scheme Training and Development opportunities Generous annual leave entitlement Discretionary annual bonus Staff Accommodation Available
Jan 08, 2026
Full time
Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration. We re looking for a Procurement & Logistics Mainland Coordinator to join our team to support the smooth running of our Dornie site and mainland supply chain and logistics. This role covers the receipt, handling, storage, and distribution of goods, coordination of logistics with internal teams, and administration of fuel management. The individual will also act as a driver for mainland operations and provide cover across the procurement and stores function when required. Core Responsibilities to include but not be limited to: Support the Procurement Lead with supplier orders and administration. Track deliveries, manage secure storage, and maintain accurate records. Coordinate logistics with drivers, construction teams, marine fleet, and island operations. Ensure food hygiene and cold chain standards for all deliveries. Operate FLT equipment for loading/unloading and maintain organised storage areas. Track fuel consumption and maintain accurate Excel records. Act as the primary mainland driver for deliveries and collections. Provide cover for procurement and stores functions when required. Person specification: Valid UK (or EU equivalent) driving licence. Proficiency in Microsoft Office (Excel, Outlook). FLT certification (Telescopic Handler) with practical experience. Strong organisational skills and flexibility to support multiple operational areas. Desirable Skills and Qualifications: ERP/procurement systems experience Food Hygiene Level 1 Site operations background Knowledge of ESG principles. Why Join Us? This is a fantastic opportunity to play a key role in ensuring operational efficiency across our mainland and island sites. We offer a competitive salary range, a supportive team environment, and opportunities for growth. Salary and Benefits: £42,500 £45,000 per annum Company Pension Scheme Employee healthcare scheme Training and Development opportunities Generous annual leave entitlement Discretionary annual bonus Staff Accommodation Available
HALTON HAVEN HOSPICE
Volunteer Coordinator
HALTON HAVEN HOSPICE
We are looking for a Volunteer Co-Ordinator to support the continuous improvement of care and services within our hospice.This is a rewarding role for someone who is passionate about making a difference, our service and ensuring the highest standards of care for patients, families, and staff. About the Role Hours per week 22.5 hours per week Salary - £12.27 per hour You will play a pivotal role in ensuring volunteers feel valued, well-trained and supported, enabling them to make a meaningful contribution to our hospice and services. Key responsibilities include: Recruiting, inducting and training of volunteers. Main point of contact for volunteers to provide support and guidance Matching volunteers to roles that suit their skills, availability and interests Maintain accurate records Positive relationships with the wider team and stakeholders to promote effective volunteer involvement Recognise and celebrate volunteer contributions to encourage engagement and retention Gather valuable volunteer feedback and use insights to improve the volunteer programme About You We re looking for someone who is: Passionate about volunteering and community engagement Highly organised with strong communication skills Confident using IT systems, databases, and Microsoft Office Able to motivate, support and build positive relationships Experience of working with volunteers or co-ordinating people (desirable) Committed to the values of hospice and palliative care Previous experience in healthcare, or a regulated environment would be an advantage, but we also welcome applicants with transferable skills and a willingness to learn. Please apply by submitting a completed application form to our HR department Halton Haven Hospice is an Equal Opportunities Employer All appointments are subject to Disclosure Barring Service checks We reserve the right to close a job advert early where sufficient applications have been received.
Jan 08, 2026
Full time
We are looking for a Volunteer Co-Ordinator to support the continuous improvement of care and services within our hospice.This is a rewarding role for someone who is passionate about making a difference, our service and ensuring the highest standards of care for patients, families, and staff. About the Role Hours per week 22.5 hours per week Salary - £12.27 per hour You will play a pivotal role in ensuring volunteers feel valued, well-trained and supported, enabling them to make a meaningful contribution to our hospice and services. Key responsibilities include: Recruiting, inducting and training of volunteers. Main point of contact for volunteers to provide support and guidance Matching volunteers to roles that suit their skills, availability and interests Maintain accurate records Positive relationships with the wider team and stakeholders to promote effective volunteer involvement Recognise and celebrate volunteer contributions to encourage engagement and retention Gather valuable volunteer feedback and use insights to improve the volunteer programme About You We re looking for someone who is: Passionate about volunteering and community engagement Highly organised with strong communication skills Confident using IT systems, databases, and Microsoft Office Able to motivate, support and build positive relationships Experience of working with volunteers or co-ordinating people (desirable) Committed to the values of hospice and palliative care Previous experience in healthcare, or a regulated environment would be an advantage, but we also welcome applicants with transferable skills and a willingness to learn. Please apply by submitting a completed application form to our HR department Halton Haven Hospice is an Equal Opportunities Employer All appointments are subject to Disclosure Barring Service checks We reserve the right to close a job advert early where sufficient applications have been received.
Senior Compliance & Regulatory Officer (5815)
Irwin Mitchell Llp
Senior Compliance & Regulatory Officer (5815) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing As a Legal and Regulatory Change Senior Officer, you'll partner with senior leaders and stakeholders to shape and deliver the General Counsel Team's strategy across the Irwin Mitchell Group. You will lead multiple regulatory and compliance projects end to end, applying project management best practice from scoping and planning through execution and closure. You'll provide assurance updates to the Senior Manager, Senior Leadership Team and General Counsel colleagues, resolve complex queries independently, and manage RAID (risks, actions, issues, decisions/dependencies) with confidence. You'll draft, review and advise on policies and procedures, and lead monitoring and escalation of incidents or breaches to ensure timely remediation. You will also coach and mentor officers/coordinators when required, drive process improvements and produce clear MI and management decks for decision making. A strong understanding of SRA rules and relevant legislation enables you to assess whether systems, controls and documentation meet our legal and regulatory compliance obligations. About You Project management experience in a legal, client facing, consulting or professional services environment Exposure to at least one compliance area (e.g. SRA Regulations, Client Care, Conflicts, Financial Crime/AML, Risk Management, Data Protection) Ability to influence stakeholders up to executive level Client facing relationship skills, and excellent communication, facilitation and presentation capability Analytical, and comfortable working agile to tight schedules-organising your workload and supporting junior team members Knowledge of legal procedures Interpersonal presence to network across the business Proficient with Microsoft 365 Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them.
Jan 07, 2026
Full time
Senior Compliance & Regulatory Officer (5815) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing As a Legal and Regulatory Change Senior Officer, you'll partner with senior leaders and stakeholders to shape and deliver the General Counsel Team's strategy across the Irwin Mitchell Group. You will lead multiple regulatory and compliance projects end to end, applying project management best practice from scoping and planning through execution and closure. You'll provide assurance updates to the Senior Manager, Senior Leadership Team and General Counsel colleagues, resolve complex queries independently, and manage RAID (risks, actions, issues, decisions/dependencies) with confidence. You'll draft, review and advise on policies and procedures, and lead monitoring and escalation of incidents or breaches to ensure timely remediation. You will also coach and mentor officers/coordinators when required, drive process improvements and produce clear MI and management decks for decision making. A strong understanding of SRA rules and relevant legislation enables you to assess whether systems, controls and documentation meet our legal and regulatory compliance obligations. About You Project management experience in a legal, client facing, consulting or professional services environment Exposure to at least one compliance area (e.g. SRA Regulations, Client Care, Conflicts, Financial Crime/AML, Risk Management, Data Protection) Ability to influence stakeholders up to executive level Client facing relationship skills, and excellent communication, facilitation and presentation capability Analytical, and comfortable working agile to tight schedules-organising your workload and supporting junior team members Knowledge of legal procedures Interpersonal presence to network across the business Proficient with Microsoft 365 Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them.
Tribe Recruitment
Sales Operations Coordinator
Tribe Recruitment City, Manchester
Job title: Sales Operations Coordinator Location: Manchester Area Hybrid Minimum 2 days per week in the office Hours: Monday to Friday, 37.5 hours per week Salary: £25-35K Role: Support the sales process by handling administrative tasks, working with Sales, Finance, Procurement, and Service Delivery teams. Key duties include preparing quotes and contracts, maintaining CRM records, processing orders, liaising with vendors, and ensuring smooth client onboarding. Reporting & Analysis: Generate sales reports and dashboards, track KPIs, and support sales governance. Process Improvement: Identify and implement workflow improvements, and help document standard operating procedures. Requirements: At least 2 years experience in sales support/operations (preferably in IT/MSP), strong CRM and Microsoft Office skills, excellent communication, and attention to detail. Familiarity with IT products and licensing is a plus. Benefits: Competitive salary, training and development, increasing holiday allowance, pension, paid volunteering days, health plan, life assurance, cycle/e-vehicle schemes, retail discounts, free gym, and regular social events. Unfortunately, we cannot offer sponsorship at this or anytime. Non UK Nationals must have IDLR.
Jan 03, 2026
Full time
Job title: Sales Operations Coordinator Location: Manchester Area Hybrid Minimum 2 days per week in the office Hours: Monday to Friday, 37.5 hours per week Salary: £25-35K Role: Support the sales process by handling administrative tasks, working with Sales, Finance, Procurement, and Service Delivery teams. Key duties include preparing quotes and contracts, maintaining CRM records, processing orders, liaising with vendors, and ensuring smooth client onboarding. Reporting & Analysis: Generate sales reports and dashboards, track KPIs, and support sales governance. Process Improvement: Identify and implement workflow improvements, and help document standard operating procedures. Requirements: At least 2 years experience in sales support/operations (preferably in IT/MSP), strong CRM and Microsoft Office skills, excellent communication, and attention to detail. Familiarity with IT products and licensing is a plus. Benefits: Competitive salary, training and development, increasing holiday allowance, pension, paid volunteering days, health plan, life assurance, cycle/e-vehicle schemes, retail discounts, free gym, and regular social events. Unfortunately, we cannot offer sponsorship at this or anytime. Non UK Nationals must have IDLR.
Talent Acquisition Coordinator
Schindler Group Addlestone, Surrey
Location: Addlestone,England,United Kingdom Job ID: 85536 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you don'tjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874. Your main responsibilities We are looking for a dedicated Talent Acquisition Coordinator to join our team and support our Talent Acquisition Manager and HR team in attracting top talent in management, engineering, and technical service domains. Why This Role Matters You connect people and possibilities. You'll help candidates and hiring managers feel supported and informed, every step of the way. Your work ensures we bring in the right people to keep Schindler moving forward. What You'll Do Be the Friendly Face of Recruitment Welcome candidates and answer their questions. Build strong relationships with hiring managers and colleagues. Keep our recruitment inbox running smoothly. Keep Things Moving Share our job openings on SuccessFactors, LinkedIn, job boards, and social media. Schedule interviews and make sure everyone has what they need. Collect interview feedback and keep our records up to date. Support New Hires Help prepare offer letters and contracts. Work with HR to make sure new colleagues have a great start. Make Us Better Suggest practical ways to improve how we work. Join projects that help the team grow and work more effectively. What you bring You are organised. You can manage several tasks at once and keep track of the details. A clear communicator who listens, shares information and cares about getting it right. Comfortable with technology and confident learning new systems quickly. A team player who enjoys working with others and is always ready to help. You bring a positive attitude. You're proactive, reliable, and open to new ideas. Experience that translates well into this role Experience in coordinating interviews, bookings, schedules, or multiple stakeholders. Comfortable working with systems and trackers including Excel. An interest in recruitment, HR or people focussed work. Recruitment or HR experience. What's in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued. Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days' holiday plus bank holidays, and an annual paid volunteering day Pension scheme with 6% company contribution Enhanced family leave Private medical cover with a trusted provider, plus 24/7 virtual GP access Employee Assistance Programme offering confidential support Free eye tests and eyewear discounts Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join ! Discover more on our career website. At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Jan 02, 2026
Full time
Location: Addlestone,England,United Kingdom Job ID: 85536 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you don'tjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874. Your main responsibilities We are looking for a dedicated Talent Acquisition Coordinator to join our team and support our Talent Acquisition Manager and HR team in attracting top talent in management, engineering, and technical service domains. Why This Role Matters You connect people and possibilities. You'll help candidates and hiring managers feel supported and informed, every step of the way. Your work ensures we bring in the right people to keep Schindler moving forward. What You'll Do Be the Friendly Face of Recruitment Welcome candidates and answer their questions. Build strong relationships with hiring managers and colleagues. Keep our recruitment inbox running smoothly. Keep Things Moving Share our job openings on SuccessFactors, LinkedIn, job boards, and social media. Schedule interviews and make sure everyone has what they need. Collect interview feedback and keep our records up to date. Support New Hires Help prepare offer letters and contracts. Work with HR to make sure new colleagues have a great start. Make Us Better Suggest practical ways to improve how we work. Join projects that help the team grow and work more effectively. What you bring You are organised. You can manage several tasks at once and keep track of the details. A clear communicator who listens, shares information and cares about getting it right. Comfortable with technology and confident learning new systems quickly. A team player who enjoys working with others and is always ready to help. You bring a positive attitude. You're proactive, reliable, and open to new ideas. Experience that translates well into this role Experience in coordinating interviews, bookings, schedules, or multiple stakeholders. Comfortable working with systems and trackers including Excel. An interest in recruitment, HR or people focussed work. Recruitment or HR experience. What's in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued. Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days' holiday plus bank holidays, and an annual paid volunteering day Pension scheme with 6% company contribution Enhanced family leave Private medical cover with a trusted provider, plus 24/7 virtual GP access Employee Assistance Programme offering confidential support Free eye tests and eyewear discounts Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join ! Discover more on our career website. At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Project Coordinator
Service Stream Edinburgh, Midlothian
# Primary Location SA - DSTG EdinburghWe are growing - join our Defence division at Service Stream supporting the PAS contract. We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory. Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected. Your next role comes with these perks: Flexible working - all flexibility requests are genuinely considered. Career development - we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training. Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program. Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available. Culture - we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team. About the role You will be responsible for supporting the planning, execution, and monitoring of projects to ensure timely and efficient delivery.Your key responsibilities will include: Coordinating and supporting day-to-day project activities to ensure timely progress and delivery. Maintaining and updating project schedules, timelines, and documentation. Facilitating communication and collaboration among project team members, stakeholders, and external vendors. Organising and preparing agendas, minutes, and follow-ups for project meetings. Assisting in quality plan reviews and support quality assurance processes. Tracking project budgets, expenses, and financial performance, and reporting variances and assisting with cost control measures. Helping identify risks and issues, proposing solutions or escalating to the Project Manager. About you Our ideal candidate will have: A Bachelor's degree or relevant certification in Business, Project Management, or a related field. Proven experience in project coordination, administration, or a related role, preferably within estate maintenance, construction, facilities management, or similar industries. Experience supporting multiple projects simultaneously across different locations or sites. Familiarity with project management tools and software (e.g., MS Project, Trello, Jira, or similar). Clear and effective verbal and written communication to coordinate with teams, stakeholders, and vendors. Thoroughness in tracking project progress, reviewing quality plans, and ensuring compliance.You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. Applications may be reviewed before the closing date, so please don't hesitate to apply!We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email .# Department Projects# How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.# Job Description Summary # About the Role We have a role available for a Project Coordinator to join our Defence division, supporting this contract. This is a permanent full-time position that could be based at any of the main defence bases in the Northern Territory or South Australia.
Jan 01, 2026
Full time
# Primary Location SA - DSTG EdinburghWe are growing - join our Defence division at Service Stream supporting the PAS contract. We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory. Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected. Your next role comes with these perks: Flexible working - all flexibility requests are genuinely considered. Career development - we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training. Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program. Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available. Culture - we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team. About the role You will be responsible for supporting the planning, execution, and monitoring of projects to ensure timely and efficient delivery.Your key responsibilities will include: Coordinating and supporting day-to-day project activities to ensure timely progress and delivery. Maintaining and updating project schedules, timelines, and documentation. Facilitating communication and collaboration among project team members, stakeholders, and external vendors. Organising and preparing agendas, minutes, and follow-ups for project meetings. Assisting in quality plan reviews and support quality assurance processes. Tracking project budgets, expenses, and financial performance, and reporting variances and assisting with cost control measures. Helping identify risks and issues, proposing solutions or escalating to the Project Manager. About you Our ideal candidate will have: A Bachelor's degree or relevant certification in Business, Project Management, or a related field. Proven experience in project coordination, administration, or a related role, preferably within estate maintenance, construction, facilities management, or similar industries. Experience supporting multiple projects simultaneously across different locations or sites. Familiarity with project management tools and software (e.g., MS Project, Trello, Jira, or similar). Clear and effective verbal and written communication to coordinate with teams, stakeholders, and vendors. Thoroughness in tracking project progress, reviewing quality plans, and ensuring compliance.You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. Applications may be reviewed before the closing date, so please don't hesitate to apply!We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email .# Department Projects# How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.# Job Description Summary # About the Role We have a role available for a Project Coordinator to join our Defence division, supporting this contract. This is a permanent full-time position that could be based at any of the main defence bases in the Northern Territory or South Australia.

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