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Principal Software Engineer - CoreJava
smartShift Technologies Inc. Boston, Lincolnshire
Job Title: Principal Software Engineer-Core Java Location: Vaishnavi Tech Park, Bellandur, Bengaluru, KA About Us smartShift is an industry leader in providing automation solutions for the modernization of SAP custom ABAP code. We are a 300 person, Boston-based company with operations in Germany, UK, Nordics, and India, and are experiencing profitable growth of over 30% annually, with expectations for sustained expansion in the future. Our patented intelligent automation platform has over 250 AI algorithms that reduces manual effort and shortens digital transformation timelines for SAP customers. Our technology is used by some of the largest enterprises in the world including Airbus, BMW, Procter & Gamble and other 100 fortune 500 companies. The power of smartShift Intelligent Automation: 2-3X faster migration/conversion timelines. 40-50% reduction in IT costs. 1000+ transformation projects. 14 patents. 260+ person year of R&D time spent. About role Design and develop high-volume, low-latency applications using agile methodologies, delivering high availability and performance. Contribute to all phases of the development lifecycle. Show competence by directing the development of entire modules with little supervision Write well-designed, testable, efficient code following standards. Participate in database design, SQL queries, and performance improvements. Conduct unit, integration, regression, and system testing and fix any defects found to ensure that the release of the source code has zero defects. Code for consistent application of best practices, logic, and effective use of libraries and re-usable aspects of the application. Find effective solutions to technical issues and ensure that the application performs the functions as required. Skills and Experience Mandatory skills Any graduate with 16+ years of IT experience. The candidate should have over 4 years of hands-on experience in designing and developing applications using Java platforms. Excellent knowledge of Microservices development (Docker, Kubernetes, etc) Experience in Spring and Spring Boot Proven hands-on experience in JAVA script / Type Script and UI5. Experience in DevOps and knowledge of tools (JSON, Jenkins, Jira, Kanban, Git, Maven) Solid understanding of RDBMS, including schema design, SQL and ORM (JPA, Hibernate) Preferred skills Good to have knowledge of Code coverage and static tool analysis tools Knowledge of (Sonar) SAP JCO experience is a plus. At least 3 years of experience as a technical Architect - coaching, presenting architectural/design elements to customers and team members. Should have 2+ years of experience using JUnit on projects. At least 4+ years handling customers directly, should have presented architecture artifacts and technical solutions to customers and influenced customers. If you are passionate about building the technology world, be smart and join us at smartShift!
Jan 16, 2026
Full time
Job Title: Principal Software Engineer-Core Java Location: Vaishnavi Tech Park, Bellandur, Bengaluru, KA About Us smartShift is an industry leader in providing automation solutions for the modernization of SAP custom ABAP code. We are a 300 person, Boston-based company with operations in Germany, UK, Nordics, and India, and are experiencing profitable growth of over 30% annually, with expectations for sustained expansion in the future. Our patented intelligent automation platform has over 250 AI algorithms that reduces manual effort and shortens digital transformation timelines for SAP customers. Our technology is used by some of the largest enterprises in the world including Airbus, BMW, Procter & Gamble and other 100 fortune 500 companies. The power of smartShift Intelligent Automation: 2-3X faster migration/conversion timelines. 40-50% reduction in IT costs. 1000+ transformation projects. 14 patents. 260+ person year of R&D time spent. About role Design and develop high-volume, low-latency applications using agile methodologies, delivering high availability and performance. Contribute to all phases of the development lifecycle. Show competence by directing the development of entire modules with little supervision Write well-designed, testable, efficient code following standards. Participate in database design, SQL queries, and performance improvements. Conduct unit, integration, regression, and system testing and fix any defects found to ensure that the release of the source code has zero defects. Code for consistent application of best practices, logic, and effective use of libraries and re-usable aspects of the application. Find effective solutions to technical issues and ensure that the application performs the functions as required. Skills and Experience Mandatory skills Any graduate with 16+ years of IT experience. The candidate should have over 4 years of hands-on experience in designing and developing applications using Java platforms. Excellent knowledge of Microservices development (Docker, Kubernetes, etc) Experience in Spring and Spring Boot Proven hands-on experience in JAVA script / Type Script and UI5. Experience in DevOps and knowledge of tools (JSON, Jenkins, Jira, Kanban, Git, Maven) Solid understanding of RDBMS, including schema design, SQL and ORM (JPA, Hibernate) Preferred skills Good to have knowledge of Code coverage and static tool analysis tools Knowledge of (Sonar) SAP JCO experience is a plus. At least 3 years of experience as a technical Architect - coaching, presenting architectural/design elements to customers and team members. Should have 2+ years of experience using JUnit on projects. At least 4+ years handling customers directly, should have presented architecture artifacts and technical solutions to customers and influenced customers. If you are passionate about building the technology world, be smart and join us at smartShift!
Senior Product Manager
Transak
About the Company Our mission is that Any financial application can onboard any user, anywhere in the world, in 1 click. Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications. We have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands. About the Role We are hiring multiple Product Managers across Transak's key domains: Authentication, KYC, External APIs, Fiat Payments, Crypto Payments, Pricing, Trading, Finance, Risk, and Marketing. Each PM will own a product area end-to-end - from strategy and prioritization to execution and analytics - working closely with engineering, design, operations, and business stakeholders. You'll translate complex Web3, payments, and compliance requirements into scalable, intuitive products that serve millions of users and enterprise partners globally. Key Responsibilities 1. Product Strategy & Ownership Own a product vertical (e.g., Fiat Payments, Risk, API Integrations) from discovery to launch. Define long-term product vision, success metrics, and KPIs aligned with Transak's business objectives. Prioritize the roadmap through data, user feedback, and partner insights. 2. Execution & Delivery Write detailed PRDs and collaborate with design and engineering teams to ship high-impact features. Drive execution through agile sprints, retrospectives, and iterative improvement. Monitor performance and lead post launch analysis to inform future decisions. 3. Technical & Analytical Depth Work with backend and API engineers to optimize system scalability, reliability, and partner integrations. Use data tools (e.g., dashboards, SQL, analytics platforms) to uncover insights and improve conversion, uptime, and transaction success rates. Contribute to design discussions on architecture, user journeys, and operational automations. 4. Cross Functional Leadership Partner with compliance, finance, risk, and legal teams to ensure regulatory readiness across regions. Collaborate with partnerships and BD to onboard new wallets, fintechs, and enterprise partners. Communicate effectively with leadership on progress, risks, and strategic tradeoffs. 5. Innovation & Continuous Improvement Champion the Transak mission of "Any financial application can onboard any user, anywhere in the world in 1 click." and find ways to bring us closer to that. Speak with customers and solve their problems. Track market trends in Web3, fintech, and payments infrastructure to anticipate product opportunities. What We're Looking For 5-8+ years of software engineering and/or product management experience, ideally in fintech, crypto, or payments infrastructure. Proven success owning end to end product development in a fast paced, cross functional environment. Strong technical fluency - able to discuss APIs, integrations, architecture, and backend workflows with engineers. Analytical and data driven decision making mindset. Exceptional communication and stakeholder alignment skills across technical and non technical teams. Comfortable working across time zones in a global organization. Nice to Haves Experience in high growth fintech or Web3 startups. Prior work with KYC, payments, or liquidity systems. Exposure to AI or automation tools to scale operations. Experience with multi region product launches or regulated environments. Familiarity with crypto payments, on/off ramp APIs, or blockchain ecosystems.
Jan 16, 2026
Full time
About the Company Our mission is that Any financial application can onboard any user, anywhere in the world, in 1 click. Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications. We have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands. About the Role We are hiring multiple Product Managers across Transak's key domains: Authentication, KYC, External APIs, Fiat Payments, Crypto Payments, Pricing, Trading, Finance, Risk, and Marketing. Each PM will own a product area end-to-end - from strategy and prioritization to execution and analytics - working closely with engineering, design, operations, and business stakeholders. You'll translate complex Web3, payments, and compliance requirements into scalable, intuitive products that serve millions of users and enterprise partners globally. Key Responsibilities 1. Product Strategy & Ownership Own a product vertical (e.g., Fiat Payments, Risk, API Integrations) from discovery to launch. Define long-term product vision, success metrics, and KPIs aligned with Transak's business objectives. Prioritize the roadmap through data, user feedback, and partner insights. 2. Execution & Delivery Write detailed PRDs and collaborate with design and engineering teams to ship high-impact features. Drive execution through agile sprints, retrospectives, and iterative improvement. Monitor performance and lead post launch analysis to inform future decisions. 3. Technical & Analytical Depth Work with backend and API engineers to optimize system scalability, reliability, and partner integrations. Use data tools (e.g., dashboards, SQL, analytics platforms) to uncover insights and improve conversion, uptime, and transaction success rates. Contribute to design discussions on architecture, user journeys, and operational automations. 4. Cross Functional Leadership Partner with compliance, finance, risk, and legal teams to ensure regulatory readiness across regions. Collaborate with partnerships and BD to onboard new wallets, fintechs, and enterprise partners. Communicate effectively with leadership on progress, risks, and strategic tradeoffs. 5. Innovation & Continuous Improvement Champion the Transak mission of "Any financial application can onboard any user, anywhere in the world in 1 click." and find ways to bring us closer to that. Speak with customers and solve their problems. Track market trends in Web3, fintech, and payments infrastructure to anticipate product opportunities. What We're Looking For 5-8+ years of software engineering and/or product management experience, ideally in fintech, crypto, or payments infrastructure. Proven success owning end to end product development in a fast paced, cross functional environment. Strong technical fluency - able to discuss APIs, integrations, architecture, and backend workflows with engineers. Analytical and data driven decision making mindset. Exceptional communication and stakeholder alignment skills across technical and non technical teams. Comfortable working across time zones in a global organization. Nice to Haves Experience in high growth fintech or Web3 startups. Prior work with KYC, payments, or liquidity systems. Exposure to AI or automation tools to scale operations. Experience with multi region product launches or regulated environments. Familiarity with crypto payments, on/off ramp APIs, or blockchain ecosystems.
Senior Infrastructure Support Engineer Remote, UK
Nscale Ltd.
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) We're looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data centre infrastructure. You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. You're comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. You have the understanding and skillset to grasp technical concepts and problems quickly You have strong analytical skills You're a doer who is extremely organised and diligent You're a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly What You'll be Doing (Responsibilities) You'll join the Support duty rotation and, as a Senior, will collaborate with Engineering on incidents and changes. Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents. Contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. Drive to upskill - better the team and yourself. Accurately record, update, manage and resolve tickets using the call tracking system whilst keeping all parties (internal or external) informed of the tickets progression via phone and email. Demonstrate a solid understanding of the underlying Platform to our customers and providing assistance in helping them leverage the service and products Respond to incoming monitoring alerts, resolving or escalating as required in accordance with priorities and agreed service levels Take decisive actions, and calculated risks, on technically complex incidents and tasks to ensure business speed and efficiency. Lead by earning trust, speaking candidly, and benchmark against the best to identify where we can improve. Disagree when appropriate and challenge the status quo. Commit wholly to decisions and plans once in motion. Be a technical expert, and drive the team to make the best decisions. Deliver project tasks, improvements, and technical assessments in the right quality in a timely fashion. Handle escalated customer support issues, providing solutions aligned with business SLA requirements Design and implement automation scripts and tools to optimize processes. Conduct root cause analysis for major incidents and recommend long term fixes. Collaborate with cross functional teams for service improvements Responding to critical incidents during out of business hours, and be on call as required. About You (Skills / Qualifications) Ability to adapt to customer driven demands, such as providing specialist support after core business hours, with availability to travel to Nscale or Customer locations to provide onsite technical expertise and guidance. Disciplined, organised and self motivated. Able to motivate, support and mentor other team members Strong leadership principals, with a bias for taking decisive action, working independently, and driving the team and wider organisation to improve. Understanding of how datacenters operate and the core datacentre technologies: Servers, Networks, Storage and Virtualisation, ideally gained through an operational support background. Good organisational and time management skills, with strong interpersonal skills, able to deal effectively with people at all levels whilst also having good written and verbal communication skills Linux systems engineering at scale. Strong command over modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage and network layers in production. Kubernetes. Operate and troubleshoot K8s clusters, and understand how physical resources are abstracted up the stack to K8s. GPU platforms (NVIDIA and AMD). Practical experience with GPU drivers and GPU logs investigation tools, e.g. nvidia smi. Performance diagnostics using NCCL on large scale clusters. Observability and incident response. Build and use alerting stacks and dashboards, interpret metrics and alerts, and drive runbooks to resolution; contribute to SLOs and post incident reviews. Strong Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, load balancing. Understanding of high performance fabrics (RDMA/NVLink basics) for cluster to cluster traffic. SRE style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention using scripts or small tools. Cloud Infrastructure Administration and Troubleshooting. Strong familiarity with using virtualisation technologies, and investigating issues that arise, performing deep dive investigation to perform root cause analysis. Openstack operations experience preferred. Nice to Have Automated Network Configuration. Experience automating network deployment configurations and making safe, repeatable changes in business critical environments. Strong GPU HPC concepts, beyond standard troubleshooting. Familiarity and prior experience with RDMA/InfiniBand and performance tuning for distributed workloads. Support scheduling for large multi GPU jobs, containers via Pyxis/Enroot, and MPI. Diagnose queue, topology, and job failures. GitOps tooling and cluster/app automation pipelines. Build and maintain CICD pipelines. Re architecting old scripts to use Github Actions. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Join our thriving remote first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
Jan 16, 2026
Full time
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) We're looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data centre infrastructure. You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. You're comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. You have the understanding and skillset to grasp technical concepts and problems quickly You have strong analytical skills You're a doer who is extremely organised and diligent You're a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly What You'll be Doing (Responsibilities) You'll join the Support duty rotation and, as a Senior, will collaborate with Engineering on incidents and changes. Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents. Contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. Drive to upskill - better the team and yourself. Accurately record, update, manage and resolve tickets using the call tracking system whilst keeping all parties (internal or external) informed of the tickets progression via phone and email. Demonstrate a solid understanding of the underlying Platform to our customers and providing assistance in helping them leverage the service and products Respond to incoming monitoring alerts, resolving or escalating as required in accordance with priorities and agreed service levels Take decisive actions, and calculated risks, on technically complex incidents and tasks to ensure business speed and efficiency. Lead by earning trust, speaking candidly, and benchmark against the best to identify where we can improve. Disagree when appropriate and challenge the status quo. Commit wholly to decisions and plans once in motion. Be a technical expert, and drive the team to make the best decisions. Deliver project tasks, improvements, and technical assessments in the right quality in a timely fashion. Handle escalated customer support issues, providing solutions aligned with business SLA requirements Design and implement automation scripts and tools to optimize processes. Conduct root cause analysis for major incidents and recommend long term fixes. Collaborate with cross functional teams for service improvements Responding to critical incidents during out of business hours, and be on call as required. About You (Skills / Qualifications) Ability to adapt to customer driven demands, such as providing specialist support after core business hours, with availability to travel to Nscale or Customer locations to provide onsite technical expertise and guidance. Disciplined, organised and self motivated. Able to motivate, support and mentor other team members Strong leadership principals, with a bias for taking decisive action, working independently, and driving the team and wider organisation to improve. Understanding of how datacenters operate and the core datacentre technologies: Servers, Networks, Storage and Virtualisation, ideally gained through an operational support background. Good organisational and time management skills, with strong interpersonal skills, able to deal effectively with people at all levels whilst also having good written and verbal communication skills Linux systems engineering at scale. Strong command over modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage and network layers in production. Kubernetes. Operate and troubleshoot K8s clusters, and understand how physical resources are abstracted up the stack to K8s. GPU platforms (NVIDIA and AMD). Practical experience with GPU drivers and GPU logs investigation tools, e.g. nvidia smi. Performance diagnostics using NCCL on large scale clusters. Observability and incident response. Build and use alerting stacks and dashboards, interpret metrics and alerts, and drive runbooks to resolution; contribute to SLOs and post incident reviews. Strong Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, load balancing. Understanding of high performance fabrics (RDMA/NVLink basics) for cluster to cluster traffic. SRE style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention using scripts or small tools. Cloud Infrastructure Administration and Troubleshooting. Strong familiarity with using virtualisation technologies, and investigating issues that arise, performing deep dive investigation to perform root cause analysis. Openstack operations experience preferred. Nice to Have Automated Network Configuration. Experience automating network deployment configurations and making safe, repeatable changes in business critical environments. Strong GPU HPC concepts, beyond standard troubleshooting. Familiarity and prior experience with RDMA/InfiniBand and performance tuning for distributed workloads. Support scheduling for large multi GPU jobs, containers via Pyxis/Enroot, and MPI. Diagnose queue, topology, and job failures. GitOps tooling and cluster/app automation pipelines. Build and maintain CICD pipelines. Re architecting old scripts to use Github Actions. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Join our thriving remote first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
Customer Success Manager, Digital/ Marketing Cloud
Salesforce, Inc.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jan 16, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Government Digital & Data
Lead Technical Architect - HMRC - G6
Government Digital & Data
Location Leeds, Liverpool, Manchester, Newcastle-Upon-Tyne, Stratford, Telford, Worthing - Please note that due to workforce controls, Leeds, Newcastle and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is recruiting two Lead Technical Architects, to join the Technical Architecture Team within the Chief Digital Product Office (CDPO) which is part of Chief Digital and Information Officer Group (CDIO). Both are lead roles which have accountability for technology strategy and roadmap for products used within the Response, Exceptions & Analytics pillar of CDPO, although they influence and oversee implementations of these technologies outside that pillar as well. HMRC are designing new systems, products, and processes around our customers to make it as easy as possible for them to connect with us. Our IT infrastructure is one of the largest and most dynamic in Europe, and we are now one of the most digitally advanced tax authorities in the world. The Chief Digital Information Office runs the IT and Architecture behind tax services which deliver benefits to millions of individual and Business customers. We are building a team of outstanding people who will create and run these new and improved digital service. Job description This domain includes driving forward initiatives to stabilise the many Product Services and Architecture within CCG ensuring compliance and governance from the Product Teams and Suppliers. The successful candidate will:- Create high level solution designs, service designs and technical roadmaps, underpinning our IT architecture and supporting HMRC's IT strategy. Provide technical governance for new or updated solutions utilising the existing Group platforms, the introduction of new services or removal of end-of-life services. Deliver technical consultancy throughout the service lifecycle from project to service delivery. Manage requirements and work with HMRC business areas to ensure requirements are fed into the technology roadmaps. Person specification We are looking for a highly skilled leader who is: Credible, influential, and a team player with a proven track record in delivering customer-focused technology change. Self-motivated, a confident communicator with excellent interpersonal skills. Committed to continuous improvement in both personal and team performance. Essential Criteria To be successful in this role, you will need to demonstrate the following essential criteria: Leadership skills. A broad IT Infrastructure background, working at large enterprise scale. Technical architecture experience working with at least two of the following:- AWS. Opentext Documentum. Pega Platform. Proven experience of providing internal consultancy on potential uses and appropriateness of infrastructure technologies and driving benefits from these technologies. An understanding of large-scale infrastructure technologies including but not limited to:- Software Delivery. Hybrid Cloud Computing. Adoption of Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions. Infrastructure Security Controls. The ability to work with limited direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of IT decisions. A focused approach on strategic alignment of technical design and architecture to meet business growth and direction. Desirable Criteria Evidence of leading initiatives that would enhance the resilience of or migrate one of more of HMRC's case and content management services. Demonstrated expertise and hands-on experience with OpenText, Pega, AWS, and other hyperscaler technologies. Delivered archiving and decommissioning of services and infrastructure to achieve operational savings. Utilised Confluence, Jira, and ServiceNow for collaboration and service management. Applied knowledge of Case and Content Management. Knowledge and experience of the HMRC IT estate. Experience working in an agile environment, with familiarity in agile methodologies such as DevOps, TDD, Scrum, and Kanban Technical certification to the level of:- Pega Certified Lead Solution Architect. Open Text Certified Documentum Administrator or Developer. AWS Certified Solutions Architect - Associate or Professional. Aiming to achieve professional IT qualifications such as TOGAF or CITP within the first 12 months of employment.
Jan 16, 2026
Full time
Location Leeds, Liverpool, Manchester, Newcastle-Upon-Tyne, Stratford, Telford, Worthing - Please note that due to workforce controls, Leeds, Newcastle and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is recruiting two Lead Technical Architects, to join the Technical Architecture Team within the Chief Digital Product Office (CDPO) which is part of Chief Digital and Information Officer Group (CDIO). Both are lead roles which have accountability for technology strategy and roadmap for products used within the Response, Exceptions & Analytics pillar of CDPO, although they influence and oversee implementations of these technologies outside that pillar as well. HMRC are designing new systems, products, and processes around our customers to make it as easy as possible for them to connect with us. Our IT infrastructure is one of the largest and most dynamic in Europe, and we are now one of the most digitally advanced tax authorities in the world. The Chief Digital Information Office runs the IT and Architecture behind tax services which deliver benefits to millions of individual and Business customers. We are building a team of outstanding people who will create and run these new and improved digital service. Job description This domain includes driving forward initiatives to stabilise the many Product Services and Architecture within CCG ensuring compliance and governance from the Product Teams and Suppliers. The successful candidate will:- Create high level solution designs, service designs and technical roadmaps, underpinning our IT architecture and supporting HMRC's IT strategy. Provide technical governance for new or updated solutions utilising the existing Group platforms, the introduction of new services or removal of end-of-life services. Deliver technical consultancy throughout the service lifecycle from project to service delivery. Manage requirements and work with HMRC business areas to ensure requirements are fed into the technology roadmaps. Person specification We are looking for a highly skilled leader who is: Credible, influential, and a team player with a proven track record in delivering customer-focused technology change. Self-motivated, a confident communicator with excellent interpersonal skills. Committed to continuous improvement in both personal and team performance. Essential Criteria To be successful in this role, you will need to demonstrate the following essential criteria: Leadership skills. A broad IT Infrastructure background, working at large enterprise scale. Technical architecture experience working with at least two of the following:- AWS. Opentext Documentum. Pega Platform. Proven experience of providing internal consultancy on potential uses and appropriateness of infrastructure technologies and driving benefits from these technologies. An understanding of large-scale infrastructure technologies including but not limited to:- Software Delivery. Hybrid Cloud Computing. Adoption of Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions. Infrastructure Security Controls. The ability to work with limited direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of IT decisions. A focused approach on strategic alignment of technical design and architecture to meet business growth and direction. Desirable Criteria Evidence of leading initiatives that would enhance the resilience of or migrate one of more of HMRC's case and content management services. Demonstrated expertise and hands-on experience with OpenText, Pega, AWS, and other hyperscaler technologies. Delivered archiving and decommissioning of services and infrastructure to achieve operational savings. Utilised Confluence, Jira, and ServiceNow for collaboration and service management. Applied knowledge of Case and Content Management. Knowledge and experience of the HMRC IT estate. Experience working in an agile environment, with familiarity in agile methodologies such as DevOps, TDD, Scrum, and Kanban Technical certification to the level of:- Pega Certified Lead Solution Architect. Open Text Certified Documentum Administrator or Developer. AWS Certified Solutions Architect - Associate or Professional. Aiming to achieve professional IT qualifications such as TOGAF or CITP within the first 12 months of employment.
Senior Sales Copywriter
Amplience Ltd. City, Manchester
Senior Sales Copywriter Department: Product Marketing Employment Type: Full Time Location: Manchester, UK Description What to Expect You'll craft and own messaging that connects the Amplience platform to the real-world challenges of commerce brands, helping Sales, Product Marketing, and Marketing teams communicate the "why Amplience" story clearly, confidently, and consistently. This is a senior hands on writing role for someone fluent in SaaS commerce - who understands headless architecture, digital experience platforms, and the content supply chain, and can turn that understanding into persuasive copy that moves deals forward. Key Responsibilities Sales & Product Messaging Define and continuously refine Amplience's sales messaging framework - ensuring value propositions and talk tracks resonate with commerce and digital experience buyers. Write high impact copy for sales collateral: one pagers, brochures, product decks, and pricing guides. Partner with the Product Marketing Manager to evolve the commercial narrative for each solution area (CMS, DAM, AI/Workforce, Content Supply Chain). Content Creation & Editorial Leadership Own the tone, clarity, and persuasiveness of Amplience's Sales and Product Marketing materials. Partner with the Designer to deliver polished, on brand, visually engaging assets. Coach team members and stakeholders on tone of voice, copy best practices, and storytelling principles. Collaborate with the Product Marketing Analyst to evaluate sales content performance metrics (e.g., usage, engagement, win rate uplift) and continuously optimise materials. Translate win/loss and customer insight data into compelling success stories, objection handling content, and field narratives. Product Launch Support Collaborate with Product Marketing, Marketing, and Product teams on positioning new features and launches. Translate technical or platform updates into customer ready messaging that clearly communicates business value. Write internal and external messaging packs, brochures, sales decks, web pages, FAQs, and launch enablement materials. Customer Storytelling & Social Proof Work with Content Team to craft customer success stories, testimonials, and case study narratives that demonstrate measurable ROI and brand impact. Maintain Customer Story Matrix Database to ensure all stories and stats the cross functional teams use are approved and up to date. Partner with the Product Marketing Analyst to weave data and proof points into persuasive storytelling. Cross Functional Collaboration Work with Sales Enablement to align messaging with field feedback. Partner with GTM Marketing to ensure copy and positioning flow consistently through campaigns, website pages, and external communications. Collaborate with leadership to ensure executive narratives and pitch materials reflect Amplience's strategic positioning. What You'll Bring (Skills, Experience & Mindset) Experience & Skills 5-8 years' experience in B2B SaaS copywriting - ideally within commerce, content management or MarTech ecosystems. Proven ability to simplify complex technical concepts into clear, business oriented messaging. Experience writing for commerce buyers (retailers, brands, or platforms) and understanding of headless, composable, and content supply chain language. Demonstrated success producing enablement content (sales decks, one pagers, value frameworks, and case studies). Strong understanding of SaaS business models, buyer personas, and the full sales funnel. Excellent grasp of tone and structure - able to flex from technical precision to high level brand storytelling. Experience collaborating with design, sales, and product teams in fast paced, cross functional environments. Familiarity with enterprise sales frameworks, MACH and composable space, CMS, personalization, DXP platforms or similar. Mindset & Attributes Strategic communicator: able to influence how Amplience's story is told, not just how it's written. Commerce fluent: understands how technology impacts conversion, experience, and efficiency in retail. Collaborative: thrives in partnership with design, sales, and product marketing peers. Detail obsessed: committed to precision, clarity, and consistency across every touchpoint. Story driven: passionate about connecting data, design, and language to tell stories that resonate. Mentor minded: willing to guide less experienced writers or stakeholders on messaging development. What Success Looks Like Amplience's value proposition and tone of voice are consistently clear, confident, and compelling across all sales materials. Sales and Marketing teams actively rely on your content as the single source of truth for messaging and positioning. Product launches and key assets (decks, brochures, pricing guides) are delivered on time, at a high creative standard. Stakeholders view you as a strategic partner and trusted voice on narrative quality. Your work improves both content consistency and conversion performance across touchpoints. Sales materials consistently demonstrate measurable influence on opportunity conversion rates. Benefits Pension Scheme Auto enrolled after 3 months' service Salary sacrifice scheme to maximise tax efficiency 5% employee contribution, matched by 5% from Amplience Pension broker: Titan Group (offers financial advice) Pension provider: Aegon (moved from Aviva in 2024) Annual Leave 25 days paid holiday as standard Length of Service Entitlement 3+ years continuous service - 26 days annual leave 4+ years continuous service - 27 days annual leave 5+ years continuous service - 28 days annual leave 6+ years continuous service - 29 days annual leave 7+ years continuous service - 30 days annual leave Enhanced Maternity Leave 12 weeks full pay 12 weeks at 50% pay 15 weeks at statutory maternity pay (SMP) 13 weeks unpaid Enhanced Paternity Leave 2 weeks full pay Sick Pay Up to one month's full pay per calendar year (at company discretion, with medical certificate) Study Leave 5 days for employees on accredited long term courses (12+ months) Birthday Leave One paid day off during your birthday month Company Wide Recharge Days One day off per quarter for the whole business - rest, recharge, and reset All roles are laptop enabled. Working arrangements agreed with your line manager. Freedom Fridays: Finish early on Fridays to support work life balance (full time employees only). Holiday Buy Scheme Purchase up to 5 extra days per year, repaid through salary deductions. Cycle to Work Scheme Save on bikes & accessories via tax efficient payments (Blackhawk Network). Tech Scheme Purchase tech items and spread the cost over 12 months via salary deduction (Blackhawk Network). Season Ticket Loan Advance loans available for travel tickets, repaid via payroll. Charity/Volunteer Days Up to 3 paid days a year for volunteering or charity work. Payroll Giving (CAF - Give As You Earn) Tax free donations to UK charities, directly from your salary. Eyecare Reimbursement for a standard eye exam every two years. Employee Referral Bonus £1,200 / €1,400 / $1,500 (50% paid at 4 months, 50% at 7 months post hire). Fraudsters are always looking to take advantage of people searching for a job online. Amplience takes the security and safety of your personal data very seriously. In terms of career opportunities and vacancies, we will only use: Amplience will never use third party messaging services such as Telegram, WhatsApp, Messenger, Snapchat, WeChat, etc. to communicate with you. If you are using any other website or messaging application, even if it looks like Amplience, then it will likely be fraudulent. In which case, please notify us at .
Jan 16, 2026
Full time
Senior Sales Copywriter Department: Product Marketing Employment Type: Full Time Location: Manchester, UK Description What to Expect You'll craft and own messaging that connects the Amplience platform to the real-world challenges of commerce brands, helping Sales, Product Marketing, and Marketing teams communicate the "why Amplience" story clearly, confidently, and consistently. This is a senior hands on writing role for someone fluent in SaaS commerce - who understands headless architecture, digital experience platforms, and the content supply chain, and can turn that understanding into persuasive copy that moves deals forward. Key Responsibilities Sales & Product Messaging Define and continuously refine Amplience's sales messaging framework - ensuring value propositions and talk tracks resonate with commerce and digital experience buyers. Write high impact copy for sales collateral: one pagers, brochures, product decks, and pricing guides. Partner with the Product Marketing Manager to evolve the commercial narrative for each solution area (CMS, DAM, AI/Workforce, Content Supply Chain). Content Creation & Editorial Leadership Own the tone, clarity, and persuasiveness of Amplience's Sales and Product Marketing materials. Partner with the Designer to deliver polished, on brand, visually engaging assets. Coach team members and stakeholders on tone of voice, copy best practices, and storytelling principles. Collaborate with the Product Marketing Analyst to evaluate sales content performance metrics (e.g., usage, engagement, win rate uplift) and continuously optimise materials. Translate win/loss and customer insight data into compelling success stories, objection handling content, and field narratives. Product Launch Support Collaborate with Product Marketing, Marketing, and Product teams on positioning new features and launches. Translate technical or platform updates into customer ready messaging that clearly communicates business value. Write internal and external messaging packs, brochures, sales decks, web pages, FAQs, and launch enablement materials. Customer Storytelling & Social Proof Work with Content Team to craft customer success stories, testimonials, and case study narratives that demonstrate measurable ROI and brand impact. Maintain Customer Story Matrix Database to ensure all stories and stats the cross functional teams use are approved and up to date. Partner with the Product Marketing Analyst to weave data and proof points into persuasive storytelling. Cross Functional Collaboration Work with Sales Enablement to align messaging with field feedback. Partner with GTM Marketing to ensure copy and positioning flow consistently through campaigns, website pages, and external communications. Collaborate with leadership to ensure executive narratives and pitch materials reflect Amplience's strategic positioning. What You'll Bring (Skills, Experience & Mindset) Experience & Skills 5-8 years' experience in B2B SaaS copywriting - ideally within commerce, content management or MarTech ecosystems. Proven ability to simplify complex technical concepts into clear, business oriented messaging. Experience writing for commerce buyers (retailers, brands, or platforms) and understanding of headless, composable, and content supply chain language. Demonstrated success producing enablement content (sales decks, one pagers, value frameworks, and case studies). Strong understanding of SaaS business models, buyer personas, and the full sales funnel. Excellent grasp of tone and structure - able to flex from technical precision to high level brand storytelling. Experience collaborating with design, sales, and product teams in fast paced, cross functional environments. Familiarity with enterprise sales frameworks, MACH and composable space, CMS, personalization, DXP platforms or similar. Mindset & Attributes Strategic communicator: able to influence how Amplience's story is told, not just how it's written. Commerce fluent: understands how technology impacts conversion, experience, and efficiency in retail. Collaborative: thrives in partnership with design, sales, and product marketing peers. Detail obsessed: committed to precision, clarity, and consistency across every touchpoint. Story driven: passionate about connecting data, design, and language to tell stories that resonate. Mentor minded: willing to guide less experienced writers or stakeholders on messaging development. What Success Looks Like Amplience's value proposition and tone of voice are consistently clear, confident, and compelling across all sales materials. Sales and Marketing teams actively rely on your content as the single source of truth for messaging and positioning. Product launches and key assets (decks, brochures, pricing guides) are delivered on time, at a high creative standard. Stakeholders view you as a strategic partner and trusted voice on narrative quality. Your work improves both content consistency and conversion performance across touchpoints. Sales materials consistently demonstrate measurable influence on opportunity conversion rates. Benefits Pension Scheme Auto enrolled after 3 months' service Salary sacrifice scheme to maximise tax efficiency 5% employee contribution, matched by 5% from Amplience Pension broker: Titan Group (offers financial advice) Pension provider: Aegon (moved from Aviva in 2024) Annual Leave 25 days paid holiday as standard Length of Service Entitlement 3+ years continuous service - 26 days annual leave 4+ years continuous service - 27 days annual leave 5+ years continuous service - 28 days annual leave 6+ years continuous service - 29 days annual leave 7+ years continuous service - 30 days annual leave Enhanced Maternity Leave 12 weeks full pay 12 weeks at 50% pay 15 weeks at statutory maternity pay (SMP) 13 weeks unpaid Enhanced Paternity Leave 2 weeks full pay Sick Pay Up to one month's full pay per calendar year (at company discretion, with medical certificate) Study Leave 5 days for employees on accredited long term courses (12+ months) Birthday Leave One paid day off during your birthday month Company Wide Recharge Days One day off per quarter for the whole business - rest, recharge, and reset All roles are laptop enabled. Working arrangements agreed with your line manager. Freedom Fridays: Finish early on Fridays to support work life balance (full time employees only). Holiday Buy Scheme Purchase up to 5 extra days per year, repaid through salary deductions. Cycle to Work Scheme Save on bikes & accessories via tax efficient payments (Blackhawk Network). Tech Scheme Purchase tech items and spread the cost over 12 months via salary deduction (Blackhawk Network). Season Ticket Loan Advance loans available for travel tickets, repaid via payroll. Charity/Volunteer Days Up to 3 paid days a year for volunteering or charity work. Payroll Giving (CAF - Give As You Earn) Tax free donations to UK charities, directly from your salary. Eyecare Reimbursement for a standard eye exam every two years. Employee Referral Bonus £1,200 / €1,400 / $1,500 (50% paid at 4 months, 50% at 7 months post hire). Fraudsters are always looking to take advantage of people searching for a job online. Amplience takes the security and safety of your personal data very seriously. In terms of career opportunities and vacancies, we will only use: Amplience will never use third party messaging services such as Telegram, WhatsApp, Messenger, Snapchat, WeChat, etc. to communicate with you. If you are using any other website or messaging application, even if it looks like Amplience, then it will likely be fraudulent. In which case, please notify us at .
Principal Healthcare Data Consultant
Kainos Smart
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Principal Healthcare Data Consultant Role Overview As a Principal Data Consultant for Pre-Sales, you will play a critical role in shaping and delivering data and AI opportunities across Kainos' Healthcare business. You will work closely with our Healthcare Chief Technology Officer, account leads and delivery leaders to understand client needs, shape new opportunities, and design impactful Data and AI solutions that improve outcomes across the UK healthcare system. You will lead client-facing engagements to define requirements, run exploratory workshops, and shape proposals that draw on your expertise in healthcare data and AI. This includes developing compelling bid responses, creating reusable accelerators and offerings, and providing subject matter assurance for delivery teams. In addition to your pre-sales responsibilities, you will operate as a Lead Data Architect in delivery programmes. You will shape data strategy, design and deliver fit-for-purpose data architectures, and provide assurance across all stages of delivery. As a subject matter expert, you will bring deep expertise in core data architecture disciplines including data modelling, data flows, metadata management, data transformation, and governance. You will be expected to engage and build relationships with senior stakeholders in client account across national arms-length bodies (e.g. NHS England, UKHSA, NHSBSA), devolved administrations, regional health and care organisations, and clinical research bodies. This is a high-impact, hybrid role that combines hands-on technical leadership with strategic consulting and business development, ideally suited to someone with a strong foundation in data architecture, consulting and a passion for advancing healthcare outcomes through data and AI. You will be responsible for: Client Engagement and Pre-Sales Leading the shaping of early-stage client opportunities, including discovery sessions and exploratory workshops with senior stakeholders. Helping qualify opportunities and develop early-stage proposals and positioning materials. Working with account teams to develop compelling, solution-driven bid responses and presentations. Creating reusable Healthcare accelerators and offerings that leverage Data & AI Acting as a trusted advisor to clients across national, regional and research-based healthcare organisations. Data Architecture and Delivery Assurance Leading or assuring the design of complex data and AI solutions that span data integration, analytics, AI/ML and interoperability. Acting as a Lead Data Architect within delivery programmes, responsible for the technical design, data model development, metadata and governance practices. Providing technical leadership and assurance for delivery teams, ensuring alignment with Data and AI best practices and client goals. Advising clients on product and technology selection, and defining information handling models across data platforms. Supporting delivery teams by providing subject matter expertise, delivery assurance and hands-on delivery where appropriate. Offerings and Thought Leadership Creating reusable healthcare data and AI offerings and accelerators that support repeatable pre-sales and delivery activities. Helping define new go-to-market propositions, working with marketing, sales and delivery leads. Developing sales collateral that clearly articulates our value proposition in the healthcare space. Representing Kainos at industry events, panels and briefings to build credibility and network. Innovation Staying informed on emerging trends in Healthcare Data and AI to identify opportunities for applying cutting-edge technologies in client engagements. Driving innovation by applying market-leading tools and techniques that improve the quality and impact of our Data and AI proposals and delivered solutions. Promoting a culture of experimentation and improvement within the team. People management Leading, motivating and empowering individuals within the Data and AI practice, creating a positive, high-performing culture where people can grow. Mandatory requirements: Experience working as a Data or AI consultant in a client-facing role, including shaping new opportunities and leading pre-sales activities. Strong technical design expertise in core data architecture disciplines including data modelling, data analysis, metadata management, data transformation, data migration and governance. Proven experience delivering or assuring large-scale Data or AI programmes within the public sector or healthcare domain. Proven ability to act as a technical leader across complex data delivery programmes, including mentoring, standards development, and architecture assurance. Excellent communication and influencing skills, with the ability to operate confidently with C-level and Director-level stakeholders. Broad technology understanding, including modern data platforms, data integration, analytics, AI/ML, data governance and cloud technologies. Highly proficient in at least three mainstream data technologies and aware of wider data technology trends. Experience working across the full sales lifecycle, from early shaping through to pitch and close. Desirable requirements: Experience working with UK healthcare bodies such as DHSC, NHS England, UKHSA, NHSBSA, devolved nations, ICSs and clinical research bodies. Deep understanding of healthcare data, interoperability (e.g. FHIR, HL7, SNOMED), and the use of data and AI to improve public health and clinical outcomes. Experience in designing or delivering secure data environments (SDEs) or similar research-oriented data platforms. Understanding of the practical application of GenAI and large language models in Healthcare. Experience with public sector procurement processes. Enterprise data architecture experience. Experience developing go-to-market offerings, accelerators or reusable assets. Involvement in industry forums, advisory groups or standards bodies relevant to healthcare data. About Kainos Healthcare Kainos is a digital technology company that has been delivering impactful transformation across healthcare, public sector and commercial clients for over 30 years. Our Healthcare business is a trusted partner to organisations including NHS England, UKHSA, DHSC, and regional care systems. We specialise in designing and delivering national-scale services that improve patient care, modernise clinical and operational systems, and enable better use of data for decision-making and research. Our work includes Secure Data Environments (SDEs), data platforms, digital front doors, and health protection systems that support the UK's response to infectious disease threats. This role sits within our Data and AI Practice and will help shape the next generation of data-driven services in UK healthcare. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jan 16, 2026
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Principal Healthcare Data Consultant Role Overview As a Principal Data Consultant for Pre-Sales, you will play a critical role in shaping and delivering data and AI opportunities across Kainos' Healthcare business. You will work closely with our Healthcare Chief Technology Officer, account leads and delivery leaders to understand client needs, shape new opportunities, and design impactful Data and AI solutions that improve outcomes across the UK healthcare system. You will lead client-facing engagements to define requirements, run exploratory workshops, and shape proposals that draw on your expertise in healthcare data and AI. This includes developing compelling bid responses, creating reusable accelerators and offerings, and providing subject matter assurance for delivery teams. In addition to your pre-sales responsibilities, you will operate as a Lead Data Architect in delivery programmes. You will shape data strategy, design and deliver fit-for-purpose data architectures, and provide assurance across all stages of delivery. As a subject matter expert, you will bring deep expertise in core data architecture disciplines including data modelling, data flows, metadata management, data transformation, and governance. You will be expected to engage and build relationships with senior stakeholders in client account across national arms-length bodies (e.g. NHS England, UKHSA, NHSBSA), devolved administrations, regional health and care organisations, and clinical research bodies. This is a high-impact, hybrid role that combines hands-on technical leadership with strategic consulting and business development, ideally suited to someone with a strong foundation in data architecture, consulting and a passion for advancing healthcare outcomes through data and AI. You will be responsible for: Client Engagement and Pre-Sales Leading the shaping of early-stage client opportunities, including discovery sessions and exploratory workshops with senior stakeholders. Helping qualify opportunities and develop early-stage proposals and positioning materials. Working with account teams to develop compelling, solution-driven bid responses and presentations. Creating reusable Healthcare accelerators and offerings that leverage Data & AI Acting as a trusted advisor to clients across national, regional and research-based healthcare organisations. Data Architecture and Delivery Assurance Leading or assuring the design of complex data and AI solutions that span data integration, analytics, AI/ML and interoperability. Acting as a Lead Data Architect within delivery programmes, responsible for the technical design, data model development, metadata and governance practices. Providing technical leadership and assurance for delivery teams, ensuring alignment with Data and AI best practices and client goals. Advising clients on product and technology selection, and defining information handling models across data platforms. Supporting delivery teams by providing subject matter expertise, delivery assurance and hands-on delivery where appropriate. Offerings and Thought Leadership Creating reusable healthcare data and AI offerings and accelerators that support repeatable pre-sales and delivery activities. Helping define new go-to-market propositions, working with marketing, sales and delivery leads. Developing sales collateral that clearly articulates our value proposition in the healthcare space. Representing Kainos at industry events, panels and briefings to build credibility and network. Innovation Staying informed on emerging trends in Healthcare Data and AI to identify opportunities for applying cutting-edge technologies in client engagements. Driving innovation by applying market-leading tools and techniques that improve the quality and impact of our Data and AI proposals and delivered solutions. Promoting a culture of experimentation and improvement within the team. People management Leading, motivating and empowering individuals within the Data and AI practice, creating a positive, high-performing culture where people can grow. Mandatory requirements: Experience working as a Data or AI consultant in a client-facing role, including shaping new opportunities and leading pre-sales activities. Strong technical design expertise in core data architecture disciplines including data modelling, data analysis, metadata management, data transformation, data migration and governance. Proven experience delivering or assuring large-scale Data or AI programmes within the public sector or healthcare domain. Proven ability to act as a technical leader across complex data delivery programmes, including mentoring, standards development, and architecture assurance. Excellent communication and influencing skills, with the ability to operate confidently with C-level and Director-level stakeholders. Broad technology understanding, including modern data platforms, data integration, analytics, AI/ML, data governance and cloud technologies. Highly proficient in at least three mainstream data technologies and aware of wider data technology trends. Experience working across the full sales lifecycle, from early shaping through to pitch and close. Desirable requirements: Experience working with UK healthcare bodies such as DHSC, NHS England, UKHSA, NHSBSA, devolved nations, ICSs and clinical research bodies. Deep understanding of healthcare data, interoperability (e.g. FHIR, HL7, SNOMED), and the use of data and AI to improve public health and clinical outcomes. Experience in designing or delivering secure data environments (SDEs) or similar research-oriented data platforms. Understanding of the practical application of GenAI and large language models in Healthcare. Experience with public sector procurement processes. Enterprise data architecture experience. Experience developing go-to-market offerings, accelerators or reusable assets. Involvement in industry forums, advisory groups or standards bodies relevant to healthcare data. About Kainos Healthcare Kainos is a digital technology company that has been delivering impactful transformation across healthcare, public sector and commercial clients for over 30 years. Our Healthcare business is a trusted partner to organisations including NHS England, UKHSA, DHSC, and regional care systems. We specialise in designing and delivering national-scale services that improve patient care, modernise clinical and operational systems, and enable better use of data for decision-making and research. Our work includes Secure Data Environments (SDEs), data platforms, digital front doors, and health protection systems that support the UK's response to infectious disease threats. This role sits within our Data and AI Practice and will help shape the next generation of data-driven services in UK healthcare. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Deloitte LLP
Senior Manager, Tooling Architect, Engineering Platforms
Deloitte LLP City, Glasgow
Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 18-Nov-2025 21334 Connect to your Industry This role sits within Deloitte's Engineering Platforms team - part of our Business Technology offering within Technology & Transformation. We design, build, and operate the cloud platforms, automation capabilities, and AI-enabling technologies that underpin Deloitte's managed services and digital solutions across the firm. As Deloitte continues to adopt new tools, SaaS platforms, and AI-driven capabilities to support our practitioners, the Tooling Architect plays a vital strategic role. This position leads the end-to-end design required to introduce new tooling into the firm's technology ecosystem - ensuring every solution is secure, operable, value-driven, and aligned with Deloitte policies, risk frameworks, and strategic architecture standards. The Tooling Architect helps make complex technology decisions straightforward for the organisation by defining how tools are consumed, operated, governed, and integrated. This role ensures we adopt the right tools in the right way - enabling innovation at scale across Deloitte NSE. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Engineering Platforms is expanding its portfolio of cloud, AI, automation, and developer-enablement capabilities. Many of these services rely on the successful introduction of new tooling - whether SaaS solutions, desktop applications, AI models, cloud-native services, or operational platforms. The Tooling Architect will own the full architectural lifecycle for tooling adoption across Deloitte NSE. From initial assessment through to design, assurance, deployment, and release, you will define how new tools enter our environment, how they operate, and how they deliver measurable benefit to practitioners. You will work closely with service owners, cyber security, risk, IT, finance, procurement, operations teams, and service introduction specialists. You will define the tooling service model, consumption model, pricing approach, licensing considerations, technical integrations, operational support requirements, and the controls needed to allow safe and compliant deployment within our environment. Once a solution is approved, you will support downstream delivery teams to transition the tool into operation, ensuring all architectural, operational, and governance requirements are met. In some cases, you may act as SME for early lifecycle support or complex issues, helping teams build confidence and capability in managing the tool long-term. This is a critical role in shaping how the firm adopts modern technology, enabling Deloitte practitioners to innovate with confidence. Key Responsibilities: Lead the full architecture and design process for onboarding new tools into Deloitte's NSE environment, ensuring compliance with firm standards, risk controls, and technical strategies. Own the end-to-end tooling design including service model, consumption model, integration approach, support model, pricing structure, licensing considerations, and deployment methodology. Conduct architectural assessments to determine feasibility, risks, data flows, integration needs, and alignment with Deloitte technology principles. Engage with Infosec, Risk, Privacy, Legal, Procurement, Architecture Review Boards, and IT operations to negotiate and define what elements of the tool can be deployed and under what controls. Develop secure deployment patterns, ensuring tools align with regulatory requirements and internal policies. Define operational support requirements including onboarding, incident flows, monitoring, access models, roles, responsibilities, and SLAs. Produce high-quality architectural artefacts including solution designs, risk assessments, architecture decisions, cost models, and implementation guidance. Lead conversations with vendors to understand licences, pricing models, integration capabilities, security posture, and roadmap. Work with finance and procurement to define clear and scalable commercial models. Partner with Engineering Platforms delivery teams to support implementation, testing, and integration tasks. Collaborate with product management and service introduction teams to ensure tools are successfully rolled out, communicated, and adopted. Act as a design authority during implementation, ensuring alignment with approved architecture and security requirements. Provide SME support to operations teams during early adoption or complex troubleshooting scenarios. Contribute to the continuous improvement of Deloitte's tooling adoption framework, architecture patterns, and governance standards. Connect to your skills and professional experience Significant experience in technology architecture, solution design, or enterprise integration roles within large organisations. Strong understanding of the end-to-end lifecycle for adopting new software tools - from assessment and design through to deployment and operational readiness. Ability to evaluate SaaS, on-premise, AI-driven, and desktop tools from both technical and business perspectives. Strong working knowledge of security principles, risk frameworks, data protection, and secure architecture patterns. Excellent stakeholder management skills, confident working with senior leaders across Cyber, Risk, Legal, IT, Procurement, and Engineering. Experience designing integration patterns across modern enterprise ecosystems (API-driven architectures, identity integration, eventing, logging, monitoring). Strong commercial awareness, able to evaluate licensing structures, pricing models, and TCO. Excellent communication and documentation skills, able to produce clear architectural artefacts and explain complex concepts in a business-friendly way. Ability to own a design through implementation and work collaboratively with delivery teams to ensure successful execution. Proactive, organised, and comfortable managing multiple tooling designs and vendor engagements simultaneously. Experience in professional services, managed services, or large-scale enterprise environments. Familiarity with AI platforms, cloud-native toolchains, and modern developer tooling ecosystems. Understanding of procurement processes, vendor management, and commercial negotiation. Background in service design, service transition, or operational architecture. Degree or equivalent professional experience in Technology, Engineering, Computer Science, or related fields. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." - Deloitte employee Our hybrid working policy You'll be based in one of our UK offices with hybrid working. . click apply for full job details
Jan 16, 2026
Full time
Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 18-Nov-2025 21334 Connect to your Industry This role sits within Deloitte's Engineering Platforms team - part of our Business Technology offering within Technology & Transformation. We design, build, and operate the cloud platforms, automation capabilities, and AI-enabling technologies that underpin Deloitte's managed services and digital solutions across the firm. As Deloitte continues to adopt new tools, SaaS platforms, and AI-driven capabilities to support our practitioners, the Tooling Architect plays a vital strategic role. This position leads the end-to-end design required to introduce new tooling into the firm's technology ecosystem - ensuring every solution is secure, operable, value-driven, and aligned with Deloitte policies, risk frameworks, and strategic architecture standards. The Tooling Architect helps make complex technology decisions straightforward for the organisation by defining how tools are consumed, operated, governed, and integrated. This role ensures we adopt the right tools in the right way - enabling innovation at scale across Deloitte NSE. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Engineering Platforms is expanding its portfolio of cloud, AI, automation, and developer-enablement capabilities. Many of these services rely on the successful introduction of new tooling - whether SaaS solutions, desktop applications, AI models, cloud-native services, or operational platforms. The Tooling Architect will own the full architectural lifecycle for tooling adoption across Deloitte NSE. From initial assessment through to design, assurance, deployment, and release, you will define how new tools enter our environment, how they operate, and how they deliver measurable benefit to practitioners. You will work closely with service owners, cyber security, risk, IT, finance, procurement, operations teams, and service introduction specialists. You will define the tooling service model, consumption model, pricing approach, licensing considerations, technical integrations, operational support requirements, and the controls needed to allow safe and compliant deployment within our environment. Once a solution is approved, you will support downstream delivery teams to transition the tool into operation, ensuring all architectural, operational, and governance requirements are met. In some cases, you may act as SME for early lifecycle support or complex issues, helping teams build confidence and capability in managing the tool long-term. This is a critical role in shaping how the firm adopts modern technology, enabling Deloitte practitioners to innovate with confidence. Key Responsibilities: Lead the full architecture and design process for onboarding new tools into Deloitte's NSE environment, ensuring compliance with firm standards, risk controls, and technical strategies. Own the end-to-end tooling design including service model, consumption model, integration approach, support model, pricing structure, licensing considerations, and deployment methodology. Conduct architectural assessments to determine feasibility, risks, data flows, integration needs, and alignment with Deloitte technology principles. Engage with Infosec, Risk, Privacy, Legal, Procurement, Architecture Review Boards, and IT operations to negotiate and define what elements of the tool can be deployed and under what controls. Develop secure deployment patterns, ensuring tools align with regulatory requirements and internal policies. Define operational support requirements including onboarding, incident flows, monitoring, access models, roles, responsibilities, and SLAs. Produce high-quality architectural artefacts including solution designs, risk assessments, architecture decisions, cost models, and implementation guidance. Lead conversations with vendors to understand licences, pricing models, integration capabilities, security posture, and roadmap. Work with finance and procurement to define clear and scalable commercial models. Partner with Engineering Platforms delivery teams to support implementation, testing, and integration tasks. Collaborate with product management and service introduction teams to ensure tools are successfully rolled out, communicated, and adopted. Act as a design authority during implementation, ensuring alignment with approved architecture and security requirements. Provide SME support to operations teams during early adoption or complex troubleshooting scenarios. Contribute to the continuous improvement of Deloitte's tooling adoption framework, architecture patterns, and governance standards. Connect to your skills and professional experience Significant experience in technology architecture, solution design, or enterprise integration roles within large organisations. Strong understanding of the end-to-end lifecycle for adopting new software tools - from assessment and design through to deployment and operational readiness. Ability to evaluate SaaS, on-premise, AI-driven, and desktop tools from both technical and business perspectives. Strong working knowledge of security principles, risk frameworks, data protection, and secure architecture patterns. Excellent stakeholder management skills, confident working with senior leaders across Cyber, Risk, Legal, IT, Procurement, and Engineering. Experience designing integration patterns across modern enterprise ecosystems (API-driven architectures, identity integration, eventing, logging, monitoring). Strong commercial awareness, able to evaluate licensing structures, pricing models, and TCO. Excellent communication and documentation skills, able to produce clear architectural artefacts and explain complex concepts in a business-friendly way. Ability to own a design through implementation and work collaboratively with delivery teams to ensure successful execution. Proactive, organised, and comfortable managing multiple tooling designs and vendor engagements simultaneously. Experience in professional services, managed services, or large-scale enterprise environments. Familiarity with AI platforms, cloud-native toolchains, and modern developer tooling ecosystems. Understanding of procurement processes, vendor management, and commercial negotiation. Background in service design, service transition, or operational architecture. Degree or equivalent professional experience in Technology, Engineering, Computer Science, or related fields. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." - Deloitte employee Our hybrid working policy You'll be based in one of our UK offices with hybrid working. . click apply for full job details
Server & Storage Engineer (12 month FTC)
Carnival Corporation & plc Southampton, Hampshire
Job Description In our continuous journey of growth and innovation at Carnival UK, we are seeking a Server and Storage Engineer to bring fresh insights and expertise to our technology department. This pivotal role provides operational support to all systems and platforms, third line support to the rest of the Technology department along with input to project activities. Acting as a subject matter expert for specific areas of technology, including incident and problem management, proactive maintenance activities and implementation of new technologies. Key Responsibilities Ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems. Monitor performance, undertake capacity management, and create reports, working with users, other staff, and suppliers as appropriate. Liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services. Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors Work closely with IT colleagues (service desk, other third line teams, and project managers) and a variety of stakeholders to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis This role is positioned at CUK09 level within our organisation and is available on a full-time, fixed-term basis for 12 months. We offer hybrid work including up to two days from home. Who We Are Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. What You'll Bring Your unique background and skills are what will make you stand out. We're looking for: Proven experience in a Server Engineer or 3rd Line support role. Understands IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Forward thinking and with strong planning skills, high level of interest in providing technology driven solutions. Experience with Cloud Services (e.g., AWS / Azure) Experience in VMWare products (incl. vSphere, vCentre) Experience of Dell VXRAIL or similar Hyperconverged Infrastructure (HCI) solutions. Experience in LAN, WAN technologies in large, complex enterprise networks. Proven ability to work in fast-paced technical environments with competing priorities. Experience with IT Service Management systems. Experience supporting the following technologies: Windows Server / RHEL 8 9, Active Directory, Group Policy, VMware vSphere, Core Wintel services including DNS, DHCP, DFS, WSUS, WINS Strong understanding of Backup and Disaster recovery principles for business continuity. Application Guidance Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about technology and looking for an opportunity to grow, we'd love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don't miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us. Why Join Us? Working with us means more than just a role in technology. It's about being part of a team that values well-being and personal growth. Here's what we offer: Employee Discounted Cruising plus Friends and Family offers Annual bonus Minimum 25 days leave, bank holiday allowance and holiday trading scheme Regular office events including live entertainment, lifestyle events and charity partner fundraisers Company paid Health Cash Plan and health assessment In-house Occupational Health help and access to digital GP Life Assurance Employee Shares Plan Electric Car and Cycle to Work schemes About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Jan 16, 2026
Full time
Job Description In our continuous journey of growth and innovation at Carnival UK, we are seeking a Server and Storage Engineer to bring fresh insights and expertise to our technology department. This pivotal role provides operational support to all systems and platforms, third line support to the rest of the Technology department along with input to project activities. Acting as a subject matter expert for specific areas of technology, including incident and problem management, proactive maintenance activities and implementation of new technologies. Key Responsibilities Ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems. Monitor performance, undertake capacity management, and create reports, working with users, other staff, and suppliers as appropriate. Liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services. Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors Work closely with IT colleagues (service desk, other third line teams, and project managers) and a variety of stakeholders to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis This role is positioned at CUK09 level within our organisation and is available on a full-time, fixed-term basis for 12 months. We offer hybrid work including up to two days from home. Who We Are Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. What You'll Bring Your unique background and skills are what will make you stand out. We're looking for: Proven experience in a Server Engineer or 3rd Line support role. Understands IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Forward thinking and with strong planning skills, high level of interest in providing technology driven solutions. Experience with Cloud Services (e.g., AWS / Azure) Experience in VMWare products (incl. vSphere, vCentre) Experience of Dell VXRAIL or similar Hyperconverged Infrastructure (HCI) solutions. Experience in LAN, WAN technologies in large, complex enterprise networks. Proven ability to work in fast-paced technical environments with competing priorities. Experience with IT Service Management systems. Experience supporting the following technologies: Windows Server / RHEL 8 9, Active Directory, Group Policy, VMware vSphere, Core Wintel services including DNS, DHCP, DFS, WSUS, WINS Strong understanding of Backup and Disaster recovery principles for business continuity. Application Guidance Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about technology and looking for an opportunity to grow, we'd love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don't miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us. Why Join Us? Working with us means more than just a role in technology. It's about being part of a team that values well-being and personal growth. Here's what we offer: Employee Discounted Cruising plus Friends and Family offers Annual bonus Minimum 25 days leave, bank holiday allowance and holiday trading scheme Regular office events including live entertainment, lifestyle events and charity partner fundraisers Company paid Health Cash Plan and health assessment In-house Occupational Health help and access to digital GP Life Assurance Employee Shares Plan Electric Car and Cycle to Work schemes About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Government Digital & Data
Senior Enterprise Architect (Data Analytics) - HMRC - G7
Government Digital & Data
Location Bristol Regional Centre - 3 Glass Wharf Cardiff Regional Centre - Ty William Morgan Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Liverpool Regional Centre - Water Street Manchester Regional Centre - Three New Bailey Newcastle Upon Tyne - Benton Park View Telford - Plaza 1 and 2 Worthing - Teville Gate House Salford - Trinity Bridge House Please note, due to location restrictions, Newcastle-upon-Tyne_ is only available to existing HMRC employees already based in this location. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Data and Analytics is at the heart of everything we do at HMRC. Working in the Data Analytics Platform team you will play a key role in developing HMRC's Analytic platform strategy. Championing the adoption of modern technology, whilst pushing HMRC's hugely complex IT estate towards a smaller set of strategic systems. You will also be responsible for ensuring alignment with business strategies and requirements, managing and influencing senior stakeholders both within HMRC and wider UK government. Job description The role plays a major part in supporting HMRC's IT governance process. As a subject matter expert, you will offer advice and guidance to solution architects to ensure designs conform to HMRC's IT strategy. Taking a strategic view across all architectural domains, portfolios and programmes you to guide the organisation to make accurate technology decisions, promoting reuse, sustainability and scalability to achieve value for money. As part of the Enterprise Architecture team you will engage at a strategic level, influencing policy, and setting direction for technical and business change. You will also play a key role in ensuring that HMRC develops and maintains a strong IT Architecture capability. Person specification As a member of the Data Analytics Platform team this role is specifically responsible for the strategy and architecture of: Enterprise reporting, analytics, AI/ML end user tooling including technology roadmaps and product selection. Data pipelines including data acquisition, ingestion, transformation, quality and matching. Data storage including technology roadmaps, product selection and compliance. Essential Criteria You will need to demonstrate within your application the following essential skills and experience: A broad IT and Enterprise Architecture (EA) background, with experience in architecting enterprise scale applications or architecture roles where you will have gained experience of large-scale data platform deployments. The ability to develop, detail and establish architectural principles, policies, standards, roadmaps and reference architectures. Ability to carry out horizon scanning across industry, identifying advances in technology, emerging trends and their potential impact on the organisation. The ability to simplify complex and technical information by using appropriate and accessible language for non-technical audiences. Capable of guiding the decision-making process, explaining trade-offs and making a recommendation based on all the available information. The ability to look beyond the immediate problem and identify the wider implications across the enterprise. We'll assess you against your demonstrable knowledge and experience in one of the following: Data Lifecycle, Standards & Tools. Cloud native Data analytics services. Data transformation and metadata management tools (e.g. Talend, informatica etc). Analytical data exploitation tools (e.g. SAS, Power BI, Pentaho). Artificial Intelligence (AI) capabilities to enable Customer Insights & Segmentation, Behavioural analytics. Transitional Sites Information If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Manchester - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. About the GDAD Allowance : In addition to the base salary advertised for this role, candidates may also be eligible for an additional non-pensionable allowance with a value up to £12,000, based on a Capability and Skills Assessment. Any additional allowance awarded is non-contractual and non-pensionable and is dependent on you remaining in a GDAD allowance qualifying role. The allowance is subject to an annual review and can be reduced or withdrawn at any time in line with HMRC/GDAD Pay Framework policy. About the Capability Assessment : Candidates who receive a job offer will be invited to complete a capability and skills assessment; this is a self-assessment based on the skills in the Government Digital & Data Profession Capability Framework. This will be used to determine the capability level - Accomplished, Proficient or Developing - and there are different allowance values for each of the 3 levels. Candidates will be given 10 working days to complete and return the self-assessment. Guidance will be provided. The self-assessment will take place alongside the Pre-Employment and Security checks for external candidates. Notification of the level of allowance: The self-assessment will be reviewed by an Assurance Panel and the candidate will be notified of their allowance and total salary package at the earliest opportunity and before their start date. An expected timeframe will be provided when the self-assessment has been submitted. Technical skills We'll assess you against these technical skills during the selection process: During Interview, You will be asked to demonstrate your knowledge and experience in one of topics listed in the essential criteria. Please check the essential criteria section for more details.
Jan 16, 2026
Full time
Location Bristol Regional Centre - 3 Glass Wharf Cardiff Regional Centre - Ty William Morgan Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Liverpool Regional Centre - Water Street Manchester Regional Centre - Three New Bailey Newcastle Upon Tyne - Benton Park View Telford - Plaza 1 and 2 Worthing - Teville Gate House Salford - Trinity Bridge House Please note, due to location restrictions, Newcastle-upon-Tyne_ is only available to existing HMRC employees already based in this location. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Data and Analytics is at the heart of everything we do at HMRC. Working in the Data Analytics Platform team you will play a key role in developing HMRC's Analytic platform strategy. Championing the adoption of modern technology, whilst pushing HMRC's hugely complex IT estate towards a smaller set of strategic systems. You will also be responsible for ensuring alignment with business strategies and requirements, managing and influencing senior stakeholders both within HMRC and wider UK government. Job description The role plays a major part in supporting HMRC's IT governance process. As a subject matter expert, you will offer advice and guidance to solution architects to ensure designs conform to HMRC's IT strategy. Taking a strategic view across all architectural domains, portfolios and programmes you to guide the organisation to make accurate technology decisions, promoting reuse, sustainability and scalability to achieve value for money. As part of the Enterprise Architecture team you will engage at a strategic level, influencing policy, and setting direction for technical and business change. You will also play a key role in ensuring that HMRC develops and maintains a strong IT Architecture capability. Person specification As a member of the Data Analytics Platform team this role is specifically responsible for the strategy and architecture of: Enterprise reporting, analytics, AI/ML end user tooling including technology roadmaps and product selection. Data pipelines including data acquisition, ingestion, transformation, quality and matching. Data storage including technology roadmaps, product selection and compliance. Essential Criteria You will need to demonstrate within your application the following essential skills and experience: A broad IT and Enterprise Architecture (EA) background, with experience in architecting enterprise scale applications or architecture roles where you will have gained experience of large-scale data platform deployments. The ability to develop, detail and establish architectural principles, policies, standards, roadmaps and reference architectures. Ability to carry out horizon scanning across industry, identifying advances in technology, emerging trends and their potential impact on the organisation. The ability to simplify complex and technical information by using appropriate and accessible language for non-technical audiences. Capable of guiding the decision-making process, explaining trade-offs and making a recommendation based on all the available information. The ability to look beyond the immediate problem and identify the wider implications across the enterprise. We'll assess you against your demonstrable knowledge and experience in one of the following: Data Lifecycle, Standards & Tools. Cloud native Data analytics services. Data transformation and metadata management tools (e.g. Talend, informatica etc). Analytical data exploitation tools (e.g. SAS, Power BI, Pentaho). Artificial Intelligence (AI) capabilities to enable Customer Insights & Segmentation, Behavioural analytics. Transitional Sites Information If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Manchester - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. About the GDAD Allowance : In addition to the base salary advertised for this role, candidates may also be eligible for an additional non-pensionable allowance with a value up to £12,000, based on a Capability and Skills Assessment. Any additional allowance awarded is non-contractual and non-pensionable and is dependent on you remaining in a GDAD allowance qualifying role. The allowance is subject to an annual review and can be reduced or withdrawn at any time in line with HMRC/GDAD Pay Framework policy. About the Capability Assessment : Candidates who receive a job offer will be invited to complete a capability and skills assessment; this is a self-assessment based on the skills in the Government Digital & Data Profession Capability Framework. This will be used to determine the capability level - Accomplished, Proficient or Developing - and there are different allowance values for each of the 3 levels. Candidates will be given 10 working days to complete and return the self-assessment. Guidance will be provided. The self-assessment will take place alongside the Pre-Employment and Security checks for external candidates. Notification of the level of allowance: The self-assessment will be reviewed by an Assurance Panel and the candidate will be notified of their allowance and total salary package at the earliest opportunity and before their start date. An expected timeframe will be provided when the self-assessment has been submitted. Technical skills We'll assess you against these technical skills during the selection process: During Interview, You will be asked to demonstrate your knowledge and experience in one of topics listed in the essential criteria. Please check the essential criteria section for more details.
Government Digital & Data
Senior Dynamics Developer - Intellectual Property Office - SEO
Government Digital & Data Newport, Gwent
Location Newport, NP10 8QQ About the job Job summary Please note : Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Criteria Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Experience of MS Dynamics CRM and/or PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc. Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. AI Usage Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: Developing Self and Others Delivering at Pace Working Together Technical skills We'll assess you against these technical skills during the selection process: We'll assess you against these technical skills during the selection process: At interview you will be assessed on technical criteria
Jan 16, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Please note : Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Criteria Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Experience of MS Dynamics CRM and/or PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc. Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. AI Usage Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: Developing Self and Others Delivering at Pace Working Together Technical skills We'll assess you against these technical skills during the selection process: We'll assess you against these technical skills during the selection process: At interview you will be assessed on technical criteria
Skilled Careers
Senior Electrical Design Engineer
Skilled Careers
What if you could do the kind of work the world truly needs You'll benefit from a global reach, contribute to landmark projects, and collaborate with some of the brightest minds in your field enabling you to do the best work of your career. You ll be encouraged to explore your curiosity in a culture that values new ideas and diverse perspectives. You ll also discover a world of opportunity and the chance to shape a career that s as unique as you are. My client is offering an opportunity for an experienced Senior Electrical Engineer to join their London office, focusing on the Data Centre sector within their Mission Critical Facilities team. This role gives you exposure to some of the most exciting and technically challenging projects in this fast-paced industry. They are currently engaged in multiple schemes with Colocation Providers, End Users and Enterprise clients across the UK and the EMEA region. A little more about the role You will: Support the development of conceptual electrical distribution designs from EHV, HV, MV to Low Voltage, including high-voltage equipment, generation equipment, UPS systems, low-voltage switchgear, and power control/monitoring systems. Advise clients on electrical systems and solutions aligned with their operational needs. Lead the design of data centre electrical systems and equipment. Produce written design development notes outlining system options. Prepare technical specifications ensuring compliance with applicable standards and client requirements. Coordinate effectively with other design disciplines such as Architecture and Structures. Produce calculations and technical documentation for tender submissions. Monitor installation works to ensure compliance with design specifications, employer requirements, and safety standards. Operate confidently in a client-facing capacity, able to discuss and agree technical requirements. Work both independently and as part of my client s global project team. Your Team You ll collaborate with like-minded professionals on challenging and high-profile projects. The London Building Services team consists of over 100 mechanical, electrical, and public health engineers, including E&S and Smart Team specialists. The team is committed to attracting, developing, and retaining top talent placing ethics, professionalism, integrity, and respect at the heart of everything they do. They champion diversity, support colleagues at all career stages, and value fresh perspectives. You will be based in the Chancery Lane office, offering excellent transport links and a range of nearby amenities. What we will be looking for you to demonstrate Chartered status with CIBSE or IET (or working towards it), or equivalent experience. Strong technical knowledge of relevant UK & EU regulations and design guides. Proficiency with relevant software packages, including Trimble (formerly Amtech). Understanding of ETAP for HV modelling (fault current, load flow, harmonics). Knowledge of the Neher-McGrath method for underground cable temperature and ampacity calculations. Understanding of Tier classifications defined by The Uptime Institute, TIA-942, and EN50600. Ability to work effectively within a team, and to lead, mentor, and direct others. Familiarity with RevitMEP or similar 3D design tools for project coordination. Working knowledge of AutoCAD for design direction and oversight. Electrical design skills required: Large Power (11kV) Distribution Systems Electrical Building Load Assessments Standby Generation and UPS Fire/Voice Alarm and Security Systems Data Centres and Financial Services Environments Internal and External Lighting Design Lifts Combined Heat and Power (CHP) Plant
Jan 16, 2026
Full time
What if you could do the kind of work the world truly needs You'll benefit from a global reach, contribute to landmark projects, and collaborate with some of the brightest minds in your field enabling you to do the best work of your career. You ll be encouraged to explore your curiosity in a culture that values new ideas and diverse perspectives. You ll also discover a world of opportunity and the chance to shape a career that s as unique as you are. My client is offering an opportunity for an experienced Senior Electrical Engineer to join their London office, focusing on the Data Centre sector within their Mission Critical Facilities team. This role gives you exposure to some of the most exciting and technically challenging projects in this fast-paced industry. They are currently engaged in multiple schemes with Colocation Providers, End Users and Enterprise clients across the UK and the EMEA region. A little more about the role You will: Support the development of conceptual electrical distribution designs from EHV, HV, MV to Low Voltage, including high-voltage equipment, generation equipment, UPS systems, low-voltage switchgear, and power control/monitoring systems. Advise clients on electrical systems and solutions aligned with their operational needs. Lead the design of data centre electrical systems and equipment. Produce written design development notes outlining system options. Prepare technical specifications ensuring compliance with applicable standards and client requirements. Coordinate effectively with other design disciplines such as Architecture and Structures. Produce calculations and technical documentation for tender submissions. Monitor installation works to ensure compliance with design specifications, employer requirements, and safety standards. Operate confidently in a client-facing capacity, able to discuss and agree technical requirements. Work both independently and as part of my client s global project team. Your Team You ll collaborate with like-minded professionals on challenging and high-profile projects. The London Building Services team consists of over 100 mechanical, electrical, and public health engineers, including E&S and Smart Team specialists. The team is committed to attracting, developing, and retaining top talent placing ethics, professionalism, integrity, and respect at the heart of everything they do. They champion diversity, support colleagues at all career stages, and value fresh perspectives. You will be based in the Chancery Lane office, offering excellent transport links and a range of nearby amenities. What we will be looking for you to demonstrate Chartered status with CIBSE or IET (or working towards it), or equivalent experience. Strong technical knowledge of relevant UK & EU regulations and design guides. Proficiency with relevant software packages, including Trimble (formerly Amtech). Understanding of ETAP for HV modelling (fault current, load flow, harmonics). Knowledge of the Neher-McGrath method for underground cable temperature and ampacity calculations. Understanding of Tier classifications defined by The Uptime Institute, TIA-942, and EN50600. Ability to work effectively within a team, and to lead, mentor, and direct others. Familiarity with RevitMEP or similar 3D design tools for project coordination. Working knowledge of AutoCAD for design direction and oversight. Electrical design skills required: Large Power (11kV) Distribution Systems Electrical Building Load Assessments Standby Generation and UPS Fire/Voice Alarm and Security Systems Data Centres and Financial Services Environments Internal and External Lighting Design Lifts Combined Heat and Power (CHP) Plant
Akkodis
AWS/Azure Integration Engineer Security Clearance
Akkodis Stevenage, Hertfordshire
AWS/Azure Integration Engineer Government Client - Candidates must be eligible for UK Security Clearance 50,000 - 70,000 per annum depending on experience Hybrid, 3 days on site in Stevenage Permanent Role Brief We are seeking experienced Integration Engineers to join our Software & Integration team on a permanent basis. You will play a critical role in designing, building, and documenting integrations across AWS and Azure , enabling secure, scalable, and resilient data flows between cloud platforms, SaaS applications, and on-premise systems . This is a hands-on technical role requiring close collaboration with software engineers, business analysts, solution architects, and QA teams . You will contribute to both delivery of major transformation initiatives and the continuous improvement of integration standards, tooling, and best practices . Key Responsibilities Design, develop, and support cloud integrations across AWS and Azure , including low-code / no-code solutions Translate business and functional requirements into robust technical integration designs Build and maintain API-led, event-driven, and batch integrations across SaaS, cloud, and on-prem environments Configure, monitor, and support integration workflows to ensure performance, reliability, and security Support and enhance CI/CD pipelines for integration solutions Contribute to integration architecture decisions , patterns, and tooling standards Essential Experience Proven hands-on experience with low-code / no-code integration tools , including: Power Automate, Azure Logic Apps, AWS AppFlow, MuleSoft Composer Strong understanding of cloud services and integration patterns across both AWS and Azure Solid experience with API design and management , including REST , SOAP , and event-driven architectures Hands-on development experience using Python , JavaScript, and/or ETL / data transformation tools Experience integrating with enterprise SaaS platforms such as Salesforce , ServiceNow , SAP , or Pega Strong communication skills, able to engage technical and non-technical stakeholders Excellent documentation skills , including integration designs and operational runbooks Desirable Qualifications Experience working in secure, regulated, or governed cloud environments Knowledge of identity, access management (IAM), and secure integration patterns Bachelor's degree in Computer Science, IT, or a related discipline Security Clearance Candidates must hold or be eligible for UK Security Clearance Eligibility requires a minimum of 5 years' continuous UK residency , alongside other standard clearance criteria Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 16, 2026
Full time
AWS/Azure Integration Engineer Government Client - Candidates must be eligible for UK Security Clearance 50,000 - 70,000 per annum depending on experience Hybrid, 3 days on site in Stevenage Permanent Role Brief We are seeking experienced Integration Engineers to join our Software & Integration team on a permanent basis. You will play a critical role in designing, building, and documenting integrations across AWS and Azure , enabling secure, scalable, and resilient data flows between cloud platforms, SaaS applications, and on-premise systems . This is a hands-on technical role requiring close collaboration with software engineers, business analysts, solution architects, and QA teams . You will contribute to both delivery of major transformation initiatives and the continuous improvement of integration standards, tooling, and best practices . Key Responsibilities Design, develop, and support cloud integrations across AWS and Azure , including low-code / no-code solutions Translate business and functional requirements into robust technical integration designs Build and maintain API-led, event-driven, and batch integrations across SaaS, cloud, and on-prem environments Configure, monitor, and support integration workflows to ensure performance, reliability, and security Support and enhance CI/CD pipelines for integration solutions Contribute to integration architecture decisions , patterns, and tooling standards Essential Experience Proven hands-on experience with low-code / no-code integration tools , including: Power Automate, Azure Logic Apps, AWS AppFlow, MuleSoft Composer Strong understanding of cloud services and integration patterns across both AWS and Azure Solid experience with API design and management , including REST , SOAP , and event-driven architectures Hands-on development experience using Python , JavaScript, and/or ETL / data transformation tools Experience integrating with enterprise SaaS platforms such as Salesforce , ServiceNow , SAP , or Pega Strong communication skills, able to engage technical and non-technical stakeholders Excellent documentation skills , including integration designs and operational runbooks Desirable Qualifications Experience working in secure, regulated, or governed cloud environments Knowledge of identity, access management (IAM), and secure integration patterns Bachelor's degree in Computer Science, IT, or a related discipline Security Clearance Candidates must hold or be eligible for UK Security Clearance Eligibility requires a minimum of 5 years' continuous UK residency , alongside other standard clearance criteria Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Principle Customer Success Manager
PagerDuty, Inc.
Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Responsibilities Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5-10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring Ability to travel to client sites as necessary Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for 9999 job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
Jan 16, 2026
Full time
Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Responsibilities Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5-10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring Ability to travel to client sites as necessary Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for 9999 job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
Customer Success Manager - UK&I
Neptune Software AS Richmond, Surrey
Permanent employee,Full-time Neptune Software Application Ltd. London Your mission At Neptune Software, founded in 2011 in Oslo, Norway, we empower enterprises to accelerate their digital transformation through our leading Neptune DXP - a rapid application development platform that modernizes business processes and enables innovation. Our platform supports enterprise leaders like Walmart, Johnson & Johnson, Apple, Hasbro, and ExxonMobil in their transformation journeys. We are now expanding in the UK market and are looking for a Customer Success Manager to join our team. This is a high-impact role where you'll be at the forefront of helping customers achieve success with Neptune Software, while also supporting the growth of our footprint across the region. As a trusted advisor, you'll guide customers through onboarding, training, and adoption journeys-ensuring they realize measurable business value. You'll build strong, trust-based relationships while driving upsell and cross-sell opportunities through consultative engagement. You'll work closely with Sales, Product, Solutions, and Services teams to deliver value and represent the voice of the customer internally. This is the perfect role for someone who is passionate about customer outcomes, thrives in dynamic environments, and wants to shape the future of Customer Success in a fast-growing tech company. While the role is remote-friendly, we also have an office in London for collaboration and optional in-person work. Responsibilities Understand and articulate what success looks like for each customer, mapping outcomes and business value Identify growth opportunities within accounts and work jointly with Sales to shape and close expansion deals Promote and deliver our monetized High Touch Customer Success packages (Accelerators) Serve as the primary point of contact for assigned accounts, fostering strong relationships with key decision-makers and stakeholders Guide customers through onboarding, enablement, and adoption phases using a consultative approach Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services to ensure alignment and drive customer value Capture and communicate customer insights internally to help influence roadmap and service improvements Provide ongoing documentation, reporting, and performance insights to support transparency and value realization Represent the customer voice internally, advocating for their needs and success Your profile Minimum Qualifications 7+ years of experience in Customer Success or Account Management, ideally in a B2B SaaS or enterprise software environment Strong verbal and written communication skills; ability to convey technical concepts to both technical and non-technical audiences Demonstrated ability to build long-term customer relationships and expand accounts through trust and value delivery Self-motivated and entrepreneurial mindset with a passion for helping customers succeed Analytical and process-oriented with strong problem-solving skills Fluency in English Preferred Qualifications Experience working with enterprise customers in the UK or EMEA region Proven ability to drive customer expansion and sell customer success service packages Familiarity with SAP systems, architecture, and terminology is a strong plus Prior experience working with low-code or application development platforms Experience collaborating across departments (Sales, Product, Services) in a customer-facing role Knowledge of Neptune Software or similar platforms is an advantage Note on Applications We encourage applicants from all backgrounds-even if you don't tick every box above. Research shows that underrepresented candidates often hesitate to apply unless they meet every requirement. If you're passionate about the role and feel you'd be a strong fit, we'd love to hear from you. Why us? What We Offer Competitive compensation package, including base salary and annual bonus Career growth in a fast-scaling international company A collaborative company culture rooted in Norwegian values-trust, transparency, and work-life balance Be part of a diverse, global team across 34+ countries Flexibility, ownership, and real impact from day one Yearly company events and a social, open, and multicultural environment Founded in 2011 in Oslo, Norway, Neptune Software is redefining how enterprises build and scale digital solutions. Our cutting-edge Low Code No Code platform, Neptune DX Platform , accelerates digital transformation by empowering organizations of all sizes to rapidly create powerful enterprise applications that drive business process improvement and innovation. Trusted by industry giants like J&J, Walmart, Apple, Hasbro, ExxonMobil , and many others, Neptune has achieved remarkable growth, securing multiple G2 Leader Awards and recognition from Gartner . Now backed by Triton Partners following our acquisition in 2022, we are on an accelerated expansion trajectory, making waves globally from our headquarters in Oslo. Neptune is the digital game-changer that democratizes technology-offering unparalleled speed, efficiency, and value. Join us and be part of the next rockstar of digital experience platforms.
Jan 16, 2026
Full time
Permanent employee,Full-time Neptune Software Application Ltd. London Your mission At Neptune Software, founded in 2011 in Oslo, Norway, we empower enterprises to accelerate their digital transformation through our leading Neptune DXP - a rapid application development platform that modernizes business processes and enables innovation. Our platform supports enterprise leaders like Walmart, Johnson & Johnson, Apple, Hasbro, and ExxonMobil in their transformation journeys. We are now expanding in the UK market and are looking for a Customer Success Manager to join our team. This is a high-impact role where you'll be at the forefront of helping customers achieve success with Neptune Software, while also supporting the growth of our footprint across the region. As a trusted advisor, you'll guide customers through onboarding, training, and adoption journeys-ensuring they realize measurable business value. You'll build strong, trust-based relationships while driving upsell and cross-sell opportunities through consultative engagement. You'll work closely with Sales, Product, Solutions, and Services teams to deliver value and represent the voice of the customer internally. This is the perfect role for someone who is passionate about customer outcomes, thrives in dynamic environments, and wants to shape the future of Customer Success in a fast-growing tech company. While the role is remote-friendly, we also have an office in London for collaboration and optional in-person work. Responsibilities Understand and articulate what success looks like for each customer, mapping outcomes and business value Identify growth opportunities within accounts and work jointly with Sales to shape and close expansion deals Promote and deliver our monetized High Touch Customer Success packages (Accelerators) Serve as the primary point of contact for assigned accounts, fostering strong relationships with key decision-makers and stakeholders Guide customers through onboarding, enablement, and adoption phases using a consultative approach Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services to ensure alignment and drive customer value Capture and communicate customer insights internally to help influence roadmap and service improvements Provide ongoing documentation, reporting, and performance insights to support transparency and value realization Represent the customer voice internally, advocating for their needs and success Your profile Minimum Qualifications 7+ years of experience in Customer Success or Account Management, ideally in a B2B SaaS or enterprise software environment Strong verbal and written communication skills; ability to convey technical concepts to both technical and non-technical audiences Demonstrated ability to build long-term customer relationships and expand accounts through trust and value delivery Self-motivated and entrepreneurial mindset with a passion for helping customers succeed Analytical and process-oriented with strong problem-solving skills Fluency in English Preferred Qualifications Experience working with enterprise customers in the UK or EMEA region Proven ability to drive customer expansion and sell customer success service packages Familiarity with SAP systems, architecture, and terminology is a strong plus Prior experience working with low-code or application development platforms Experience collaborating across departments (Sales, Product, Services) in a customer-facing role Knowledge of Neptune Software or similar platforms is an advantage Note on Applications We encourage applicants from all backgrounds-even if you don't tick every box above. Research shows that underrepresented candidates often hesitate to apply unless they meet every requirement. If you're passionate about the role and feel you'd be a strong fit, we'd love to hear from you. Why us? What We Offer Competitive compensation package, including base salary and annual bonus Career growth in a fast-scaling international company A collaborative company culture rooted in Norwegian values-trust, transparency, and work-life balance Be part of a diverse, global team across 34+ countries Flexibility, ownership, and real impact from day one Yearly company events and a social, open, and multicultural environment Founded in 2011 in Oslo, Norway, Neptune Software is redefining how enterprises build and scale digital solutions. Our cutting-edge Low Code No Code platform, Neptune DX Platform , accelerates digital transformation by empowering organizations of all sizes to rapidly create powerful enterprise applications that drive business process improvement and innovation. Trusted by industry giants like J&J, Walmart, Apple, Hasbro, ExxonMobil , and many others, Neptune has achieved remarkable growth, securing multiple G2 Leader Awards and recognition from Gartner . Now backed by Triton Partners following our acquisition in 2022, we are on an accelerated expansion trajectory, making waves globally from our headquarters in Oslo. Neptune is the digital game-changer that democratizes technology-offering unparalleled speed, efficiency, and value. Join us and be part of the next rockstar of digital experience platforms.
PAM Senior Engineer / Architect (Privileged Access Management)
Turnkey Consulting Malaysia Sdn Bhd City, London
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. The Opportunity We are looking for a Senior PAM Engineer or Architect with strong experience in Privileged Access Management (PAM) to join our Identity & Access Management practice. You will play a leading role in delivering and optimising PAM solutions for our clients, working across the full project lifecycle and engaging with stakeholders at all levels. We welcome applications from individuals with a proven track record in implementing PAM solutions, particularly those with expertise in Delinea, CyberArk, or BeyondTrust. Experience with IGA (especially SailPoint or similar technologies) is highly advantageous, as is exposure to broader identity and authentication technologies. Your skills and experience will be assessed against the requirements of the role, and we offer two grades: Senior Engineer and Architect. The Architect grade includes additional responsibilities around technical leadership, solution design, and commercial/project management. Key Responsibilities Lead or contribute to the design, configuration, and deployment of PAM solutions (SaaS, cloud, and on prem), ensuring alignment with business, security, and compliance requirements. Implement and optimise privileged access controls, including credential vaulting, session management, and monitoring. Integrate PAM platforms with enterprise systems (Active Directory, Entra, LDAP, HR systems, ServiceNow, etc.). Support authentication and access management initiatives, including SSO, MFA, and passwordless authentication. Collaborate with clients to gather requirements, facilitate workshops, and translate business needs into actionable technical solutions. Produce high quality technical documentation, configuration guides, and process documentation. Provide technical leadership and mentoring to junior team members. Troubleshoot and resolve complex PAM and IAM issues, ensuring smooth project delivery. Stay current with industry trends, best practices, and emerging technologies in PAM and IAM. Additional responsibilities for Architect Grade Own the end to end technical design and architecture of PAM solutions, ensuring scalability, security, and future proofing. Deliver high and low level solution designs, technical roadmaps, and transition plans. Lead technical discussions with clients, stakeholders, and delivery teams, acting as a subject matter expert. Oversee project delivery, manage commercial outcomes, and contribute to project management activities. Drive continuous improvement in solution delivery, process optimisation, and client outcomes. Represent Turnkey in client engagements, industry events, and thought leadership initiatives. Core Skills & Experience Senior Engineer 3-5 years' experience delivering PAM solutions, with a strong focus on Delinea, CyberArk, BeyondTrust, or similar platforms. Hands on experience with privileged account lifecycle management, credential vaulting, session monitoring, and access reviews. Strong understanding of authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating PAM platforms with HR systems, ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to non technical audiences. Consulting mindset, with experience gathering and analysing business requirements and translating them into technical solutions. Experience producing high quality deliverables and documentation. Proactive, self driven, and collaborative approach to problem solving and project delivery. Architect 5+ years' experience delivering PAM solutions, with deep expertise in Delinea, CyberArk, BeyondTrust, and broader IAM technologies. Demonstrated experience in technical leadership, solution architecture, and end to end project delivery. Proven ability to design scalable, secure, and future proof PAM solutions for complex enterprise environments. Experience managing commercial outcomes and contributing to project management activities. Desirable Skills Experience with IGA solutions (SailPoint or similar technologies). Product certifications in PAM or IGA platforms. Experience with cloud identity systems (Entra AD, Okta, GCP, AWS IAM). Familiarity with regulatory frameworks and audit requirements. Project management or commercial experience (for Architect grade). Experience in professional services consulting, ideally with Big 4 or similar. Why Join Turnkey? Work in a rapidly growing consulting firm, that delivers leading edge technologies and works with high profile clients. Be part of a flexible, supportive, and collaborative team. Enjoy a culture that values diversity, inclusion, and continuous learning. Access to training, certifications, and career development opportunities. Make a real impact in a company that values your ideas and expertise. Application Process We assess every applicant's skills and experience against the requirements of the role and will consider you for either the Senior Engineer or Architect grade, depending on your background and aspirations. Salary Competitive base salary depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus. Benefits Pension: on joining, employees will be automatically enrolled in our workplace pension scheme. Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales. Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme. Insurances: Life Insurance and Critical Illness cover are provided to all employees. Carbon Offset: Employees will be enrolled onto the company carbon offset scheme which is committed to offsetting at least 50% of all employee personal carbon emissions. All Turnkey employees are entitled to £40 worth of carbon credits each year, which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts which would be treated as a benefit in kind. Location Based in our London office (preferred), with hybrid working.
Jan 16, 2026
Full time
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. The Opportunity We are looking for a Senior PAM Engineer or Architect with strong experience in Privileged Access Management (PAM) to join our Identity & Access Management practice. You will play a leading role in delivering and optimising PAM solutions for our clients, working across the full project lifecycle and engaging with stakeholders at all levels. We welcome applications from individuals with a proven track record in implementing PAM solutions, particularly those with expertise in Delinea, CyberArk, or BeyondTrust. Experience with IGA (especially SailPoint or similar technologies) is highly advantageous, as is exposure to broader identity and authentication technologies. Your skills and experience will be assessed against the requirements of the role, and we offer two grades: Senior Engineer and Architect. The Architect grade includes additional responsibilities around technical leadership, solution design, and commercial/project management. Key Responsibilities Lead or contribute to the design, configuration, and deployment of PAM solutions (SaaS, cloud, and on prem), ensuring alignment with business, security, and compliance requirements. Implement and optimise privileged access controls, including credential vaulting, session management, and monitoring. Integrate PAM platforms with enterprise systems (Active Directory, Entra, LDAP, HR systems, ServiceNow, etc.). Support authentication and access management initiatives, including SSO, MFA, and passwordless authentication. Collaborate with clients to gather requirements, facilitate workshops, and translate business needs into actionable technical solutions. Produce high quality technical documentation, configuration guides, and process documentation. Provide technical leadership and mentoring to junior team members. Troubleshoot and resolve complex PAM and IAM issues, ensuring smooth project delivery. Stay current with industry trends, best practices, and emerging technologies in PAM and IAM. Additional responsibilities for Architect Grade Own the end to end technical design and architecture of PAM solutions, ensuring scalability, security, and future proofing. Deliver high and low level solution designs, technical roadmaps, and transition plans. Lead technical discussions with clients, stakeholders, and delivery teams, acting as a subject matter expert. Oversee project delivery, manage commercial outcomes, and contribute to project management activities. Drive continuous improvement in solution delivery, process optimisation, and client outcomes. Represent Turnkey in client engagements, industry events, and thought leadership initiatives. Core Skills & Experience Senior Engineer 3-5 years' experience delivering PAM solutions, with a strong focus on Delinea, CyberArk, BeyondTrust, or similar platforms. Hands on experience with privileged account lifecycle management, credential vaulting, session monitoring, and access reviews. Strong understanding of authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating PAM platforms with HR systems, ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to non technical audiences. Consulting mindset, with experience gathering and analysing business requirements and translating them into technical solutions. Experience producing high quality deliverables and documentation. Proactive, self driven, and collaborative approach to problem solving and project delivery. Architect 5+ years' experience delivering PAM solutions, with deep expertise in Delinea, CyberArk, BeyondTrust, and broader IAM technologies. Demonstrated experience in technical leadership, solution architecture, and end to end project delivery. Proven ability to design scalable, secure, and future proof PAM solutions for complex enterprise environments. Experience managing commercial outcomes and contributing to project management activities. Desirable Skills Experience with IGA solutions (SailPoint or similar technologies). Product certifications in PAM or IGA platforms. Experience with cloud identity systems (Entra AD, Okta, GCP, AWS IAM). Familiarity with regulatory frameworks and audit requirements. Project management or commercial experience (for Architect grade). Experience in professional services consulting, ideally with Big 4 or similar. Why Join Turnkey? Work in a rapidly growing consulting firm, that delivers leading edge technologies and works with high profile clients. Be part of a flexible, supportive, and collaborative team. Enjoy a culture that values diversity, inclusion, and continuous learning. Access to training, certifications, and career development opportunities. Make a real impact in a company that values your ideas and expertise. Application Process We assess every applicant's skills and experience against the requirements of the role and will consider you for either the Senior Engineer or Architect grade, depending on your background and aspirations. Salary Competitive base salary depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus. Benefits Pension: on joining, employees will be automatically enrolled in our workplace pension scheme. Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales. Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme. Insurances: Life Insurance and Critical Illness cover are provided to all employees. Carbon Offset: Employees will be enrolled onto the company carbon offset scheme which is committed to offsetting at least 50% of all employee personal carbon emissions. All Turnkey employees are entitled to £40 worth of carbon credits each year, which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts which would be treated as a benefit in kind. Location Based in our London office (preferred), with hybrid working.
Information Security Officer Consultant
Acuiti Labs Inc. City, London
Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For moreinformation, please visit our website. Most Innovative Companies in The UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organization and we strongly believe in Diversity and Inclusion. Our core values include - Integrity Learning Organizational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offer. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating, nurturing, and challenging at the same time. we enthusiastically promote new policies and practices that ensures wellbeing of our employees. We offer comprehensive benefits including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognized with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. We're committed to your development, diversity, and well-being. Role Overview TheInformation Security Officer (ISO)will be responsible for establishing, implementing, monitoring, and improving Acuiti Labs'Information Security Management System (ISMS)andData Protection frameworkin alignment withISO/IEC 27001:2013,ISO/IEC 27001:2022, andISO/IEC 27701:2019standards. This role combines strategic planning, risk management, compliance oversight, and hands on execution to ensure robust protection of Acuiti Labs' information assets and adherence to regulatory and client requirements. Key Responsibilities 1. Planning Define information security goals and objectives aligned with Acuiti Labs' business strategy. Establish the scope and boundaries of the organization's ISMS. Develop and maintain information security policies, standards, and guidelines. Create classification policies for information assets and ensure appropriate handling procedures. Plan and implement ISMS in compliance withISO/IEC 27001standards. Develop risk management and security implementation frameworks with measurable KPIs. Define and maintain a process for continuous review and improvement of security policies and procedures. 2. Information Security Management Maintain and improve the organization-wideInformation Security and Risk Management Plan. Ensure integration of security principles into all business and IT processes. Conduct regularrisk assessments, vulnerability analyses, and impact assessments. Define and implementrisk treatmentandresidual risk evaluationmeasures. Oversee incident response, including documentation, analysis, and remediation of security breaches. Monitor compliance with legal, regulatory, and contractual requirements. Lead organization-widesecurity awareness and training programsand measure their effectiveness. DriveBusiness Continuity and Disaster Recovery Planning (BCP/DR)initiatives, including periodic drills and updates. Manage change control processes for ISMS and IT infrastructure updates. Ensure vendor and contractor compliance with organizational security standards. 3. Data Protection Officer Responsibilities Serve as the primary point of contact fordata privacy and protection matters. Ensure compliance withISO/IEC 27701:2019,GDPR, and other relevant data protection laws. Maintain detailed records of all data processing activities. Conduct periodicdata protection impact assessments (DPIAs). Respond todata subject requestsand coordinate with supervisory authorities as needed. Monitor changes in privacy laws and update internal practices accordingly. 4. Information Security Auditing Conduct internalISMS auditsat least annually or after significant infrastructure changes. Evaluate compliance withlegal, regulatory, and organizational information security requirements. Prepare and present audit reports with actionable recommendations to senior management. Lead remediation efforts and ensure timely closure of audit findings. Qualifications Bachelor's or Master's degree in Information Technology, Computer Science, or related field. Relevant certifications such asCISSP, CISM, CISA, or CRISCare highly desirable. 5-10 years of progressive experience in Information Security, Risk Management, or IT Governance, ideally within theIT or SAP consulting industry. Proven experience implementing or maintainingISO/IEC 27001andISO/IEC 27701standards. Strong understanding ofIT audit principles,cybersecurity frameworks, andrisk assessment methodologies. Desired Skills and Competencies In-depth understanding ofinfrastructure security,cloud platforms (AWS, Azure),network security, andidentity management. Experience withMicrosoft technologies(Windows Server, Active Directory, M365) andServiceNow. Strong knowledge ofSAP ecosystemsecurity considerations preferred. Exceptional communication, leadership, and stakeholder management skills. Ability to work independently, manage multiple priorities, and drive cross functional collaboration. Strong ethical standards, analytical mindset, and commitment to continuous improvement. Awareness of global data privacy regulations and cybersecurity trends.
Jan 16, 2026
Full time
Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For moreinformation, please visit our website. Most Innovative Companies in The UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organization and we strongly believe in Diversity and Inclusion. Our core values include - Integrity Learning Organizational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offer. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating, nurturing, and challenging at the same time. we enthusiastically promote new policies and practices that ensures wellbeing of our employees. We offer comprehensive benefits including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognized with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. We're committed to your development, diversity, and well-being. Role Overview TheInformation Security Officer (ISO)will be responsible for establishing, implementing, monitoring, and improving Acuiti Labs'Information Security Management System (ISMS)andData Protection frameworkin alignment withISO/IEC 27001:2013,ISO/IEC 27001:2022, andISO/IEC 27701:2019standards. This role combines strategic planning, risk management, compliance oversight, and hands on execution to ensure robust protection of Acuiti Labs' information assets and adherence to regulatory and client requirements. Key Responsibilities 1. Planning Define information security goals and objectives aligned with Acuiti Labs' business strategy. Establish the scope and boundaries of the organization's ISMS. Develop and maintain information security policies, standards, and guidelines. Create classification policies for information assets and ensure appropriate handling procedures. Plan and implement ISMS in compliance withISO/IEC 27001standards. Develop risk management and security implementation frameworks with measurable KPIs. Define and maintain a process for continuous review and improvement of security policies and procedures. 2. Information Security Management Maintain and improve the organization-wideInformation Security and Risk Management Plan. Ensure integration of security principles into all business and IT processes. Conduct regularrisk assessments, vulnerability analyses, and impact assessments. Define and implementrisk treatmentandresidual risk evaluationmeasures. Oversee incident response, including documentation, analysis, and remediation of security breaches. Monitor compliance with legal, regulatory, and contractual requirements. Lead organization-widesecurity awareness and training programsand measure their effectiveness. DriveBusiness Continuity and Disaster Recovery Planning (BCP/DR)initiatives, including periodic drills and updates. Manage change control processes for ISMS and IT infrastructure updates. Ensure vendor and contractor compliance with organizational security standards. 3. Data Protection Officer Responsibilities Serve as the primary point of contact fordata privacy and protection matters. Ensure compliance withISO/IEC 27701:2019,GDPR, and other relevant data protection laws. Maintain detailed records of all data processing activities. Conduct periodicdata protection impact assessments (DPIAs). Respond todata subject requestsand coordinate with supervisory authorities as needed. Monitor changes in privacy laws and update internal practices accordingly. 4. Information Security Auditing Conduct internalISMS auditsat least annually or after significant infrastructure changes. Evaluate compliance withlegal, regulatory, and organizational information security requirements. Prepare and present audit reports with actionable recommendations to senior management. Lead remediation efforts and ensure timely closure of audit findings. Qualifications Bachelor's or Master's degree in Information Technology, Computer Science, or related field. Relevant certifications such asCISSP, CISM, CISA, or CRISCare highly desirable. 5-10 years of progressive experience in Information Security, Risk Management, or IT Governance, ideally within theIT or SAP consulting industry. Proven experience implementing or maintainingISO/IEC 27001andISO/IEC 27701standards. Strong understanding ofIT audit principles,cybersecurity frameworks, andrisk assessment methodologies. Desired Skills and Competencies In-depth understanding ofinfrastructure security,cloud platforms (AWS, Azure),network security, andidentity management. Experience withMicrosoft technologies(Windows Server, Active Directory, M365) andServiceNow. Strong knowledge ofSAP ecosystemsecurity considerations preferred. Exceptional communication, leadership, and stakeholder management skills. Ability to work independently, manage multiple priorities, and drive cross functional collaboration. Strong ethical standards, analytical mindset, and commitment to continuous improvement. Awareness of global data privacy regulations and cybersecurity trends.
Deloitte LLP
Consultant - Manager, Data Science and Machine Learning, AI & Data, Defence & Security
Deloitte LLP City, Manchester
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We are growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking committed new talent to join our multidisciplinary Data Science and Machine Learning team, with a focus on our clients in the Defence and Security sector. Our goal is to work together with our clients to drive innovation and insight from their data, using cutting edge Data Science, Machine Learning and AI techniques. As a practitioner in our team, you will: Apply data science, machine learning and AI techniques creatively to solve complex problems. Research and develop innovative solutions that deliver real world impact. Pioneer implementation of new techniques and technologies. Participate in all phases of the lifecycle from capturing user needs and developing prototypes to scaling and managing live services. Be responsible for the high quality delivery of projects. Shape new propositions and support winning new projects. Support continual learning and development in the team. Develop deep understanding of the Defence and Security sector and the context for AI solutions and services to be successful. Connect to your skills and professional experience All applicants must hold UK security clearance to Developed Vetting level. We are looking for candidates with both technical and business focused skills and experience, who can articulate the outcomes and value of their work. Essential skills and experience Hands on experience of applying data science or machine learning in Defence/Security, wider public sector, or in academia Understanding of a range of machine learning architectures and models (e.g. Transformers, CNNs, Generative AI) and understand their applicability to client use cases Strong communication skills, including preparing engaging and impactful reports and presentations and conveying complex issues to diverse audiences Building productive relationships with colleagues and clients Evidence of contribution to practice development, including developing new propositions, mentoring colleagues and supporting bid work It is desirable to have demonstrable experience with a few of the following Experience applying state of the art techniques to derive insights from text, audio, imagery or video content Experience with Data Science and Machine Learning services and toolkits from Cloud providers (AWS, Azure, GCP) or equivalent Practical experience with Python and good practice tools and processes for developing high quality code Familiarity with common Python libraries for data management, statistical analysis, machine learning, visualisation, interactive web front ends Experience with popular machine learning frameworks such as TensorFlow and PyTorch Strong understanding of statistics and probability Strong knowledge of the machine learning lifecycle, from prototyping state of the art to scaling and managing for enterprise use Experience with one or more common workflow / pipelining frameworks (Kubeflow, MLFlow, Argo or equivalents) Understanding of key considerations for Ethical and Responsible AI and experience applying them Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisational change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose driven culture at deloitte.co.uk/careers
Jan 16, 2026
Full time
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We are growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking committed new talent to join our multidisciplinary Data Science and Machine Learning team, with a focus on our clients in the Defence and Security sector. Our goal is to work together with our clients to drive innovation and insight from their data, using cutting edge Data Science, Machine Learning and AI techniques. As a practitioner in our team, you will: Apply data science, machine learning and AI techniques creatively to solve complex problems. Research and develop innovative solutions that deliver real world impact. Pioneer implementation of new techniques and technologies. Participate in all phases of the lifecycle from capturing user needs and developing prototypes to scaling and managing live services. Be responsible for the high quality delivery of projects. Shape new propositions and support winning new projects. Support continual learning and development in the team. Develop deep understanding of the Defence and Security sector and the context for AI solutions and services to be successful. Connect to your skills and professional experience All applicants must hold UK security clearance to Developed Vetting level. We are looking for candidates with both technical and business focused skills and experience, who can articulate the outcomes and value of their work. Essential skills and experience Hands on experience of applying data science or machine learning in Defence/Security, wider public sector, or in academia Understanding of a range of machine learning architectures and models (e.g. Transformers, CNNs, Generative AI) and understand their applicability to client use cases Strong communication skills, including preparing engaging and impactful reports and presentations and conveying complex issues to diverse audiences Building productive relationships with colleagues and clients Evidence of contribution to practice development, including developing new propositions, mentoring colleagues and supporting bid work It is desirable to have demonstrable experience with a few of the following Experience applying state of the art techniques to derive insights from text, audio, imagery or video content Experience with Data Science and Machine Learning services and toolkits from Cloud providers (AWS, Azure, GCP) or equivalent Practical experience with Python and good practice tools and processes for developing high quality code Familiarity with common Python libraries for data management, statistical analysis, machine learning, visualisation, interactive web front ends Experience with popular machine learning frameworks such as TensorFlow and PyTorch Strong understanding of statistics and probability Strong knowledge of the machine learning lifecycle, from prototyping state of the art to scaling and managing for enterprise use Experience with one or more common workflow / pipelining frameworks (Kubeflow, MLFlow, Argo or equivalents) Understanding of key considerations for Ethical and Responsible AI and experience applying them Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisational change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose driven culture at deloitte.co.uk/careers
Deloitte LLP
Consultant - Manager, Data Science and Machine Learning, AI & Data, Defence & Security
Deloitte LLP City, London
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We are growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking committed new talent to join our multidisciplinary Data Science and Machine Learning team, with a focus on our clients in the Defence and Security sector. Our goal is to work together with our clients to drive innovation and insight from their data, using cutting edge Data Science, Machine Learning and AI techniques. As a practitioner in our team, you will: Apply data science, machine learning and AI techniques creatively to solve complex problems. Research and develop innovative solutions that deliver real world impact. Pioneer implementation of new techniques and technologies. Participate in all phases of the lifecycle from capturing user needs and developing prototypes to scaling and managing live services. Be responsible for the high quality delivery of projects. Shape new propositions and support winning new projects. Support continual learning and development in the team. Develop deep understanding of the Defence and Security sector and the context for AI solutions and services to be successful. Connect to your skills and professional experience All applicants must hold UK security clearance to Developed Vetting level. We are looking for candidates with both technical and business focused skills and experience, who can articulate the outcomes and value of their work. Essential skills and experience Hands on experience of applying data science or machine learning in Defence/Security, wider public sector, or in academia Understanding of a range of machine learning architectures and models (e.g. Transformers, CNNs, Generative AI) and understand their applicability to client use cases Strong communication skills, including preparing engaging and impactful reports and presentations and conveying complex issues to diverse audiences Building productive relationships with colleagues and clients Evidence of contribution to practice development, including developing new propositions, mentoring colleagues and supporting bid work It is desirable to have demonstrable experience with a few of the following Experience applying state of the art techniques to derive insights from text, audio, imagery or video content Experience with Data Science and Machine Learning services and toolkits from Cloud providers (AWS, Azure, GCP) or equivalent Practical experience with Python and good practice tools and processes for developing high quality code Familiarity with common Python libraries for data management, statistical analysis, machine learning, visualisation, interactive web front ends Experience with popular machine learning frameworks such as TensorFlow and PyTorch Strong understanding of statistics and probability Strong knowledge of the machine learning lifecycle, from prototyping state of the art to scaling and managing for enterprise use Experience with one or more common workflow / pipelining frameworks (Kubeflow, MLFlow, Argo or equivalents) Understanding of key considerations for Ethical and Responsible AI and experience applying them Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisational change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose driven culture at deloitte.co.uk/careers
Jan 16, 2026
Full time
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We are growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking committed new talent to join our multidisciplinary Data Science and Machine Learning team, with a focus on our clients in the Defence and Security sector. Our goal is to work together with our clients to drive innovation and insight from their data, using cutting edge Data Science, Machine Learning and AI techniques. As a practitioner in our team, you will: Apply data science, machine learning and AI techniques creatively to solve complex problems. Research and develop innovative solutions that deliver real world impact. Pioneer implementation of new techniques and technologies. Participate in all phases of the lifecycle from capturing user needs and developing prototypes to scaling and managing live services. Be responsible for the high quality delivery of projects. Shape new propositions and support winning new projects. Support continual learning and development in the team. Develop deep understanding of the Defence and Security sector and the context for AI solutions and services to be successful. Connect to your skills and professional experience All applicants must hold UK security clearance to Developed Vetting level. We are looking for candidates with both technical and business focused skills and experience, who can articulate the outcomes and value of their work. Essential skills and experience Hands on experience of applying data science or machine learning in Defence/Security, wider public sector, or in academia Understanding of a range of machine learning architectures and models (e.g. Transformers, CNNs, Generative AI) and understand their applicability to client use cases Strong communication skills, including preparing engaging and impactful reports and presentations and conveying complex issues to diverse audiences Building productive relationships with colleagues and clients Evidence of contribution to practice development, including developing new propositions, mentoring colleagues and supporting bid work It is desirable to have demonstrable experience with a few of the following Experience applying state of the art techniques to derive insights from text, audio, imagery or video content Experience with Data Science and Machine Learning services and toolkits from Cloud providers (AWS, Azure, GCP) or equivalent Practical experience with Python and good practice tools and processes for developing high quality code Familiarity with common Python libraries for data management, statistical analysis, machine learning, visualisation, interactive web front ends Experience with popular machine learning frameworks such as TensorFlow and PyTorch Strong understanding of statistics and probability Strong knowledge of the machine learning lifecycle, from prototyping state of the art to scaling and managing for enterprise use Experience with one or more common workflow / pipelining frameworks (Kubeflow, MLFlow, Argo or equivalents) Understanding of key considerations for Ethical and Responsible AI and experience applying them Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisational change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose driven culture at deloitte.co.uk/careers
Business Development Representative
Planview GmbH, Software & Consulting Richmond, Surrey
Company Overview Planview has one mission: to build the future of connected work, from ideas to impact. As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry's most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100. At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We're proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere. Learn more about our portfolio at , and connect with us on LinkedIn, Instagram , and X . The Opportunity Are you naturally curious and energized by uncovering new business opportunities through research and strategic thinking? At Planview, we're looking for a Business Development Representative who thrives on digging deep into target accounts, identifying the right people, and laying the groundwork for high-impact sales conversations. This is not a traditional cold-calling role - it's a chance to play a critical part in our go-to-market strategy by helping Sales and Marketing teams focus their efforts on the right prospects at the right time. You'll be part of a collaborative, fast-paced environment where your insights and analytical mindset will directly influence pipeline growth and customer acquisition. If you're detail-oriented, proactive, and excited to learn about enterprise technology buyers and the problems they're trying to solve, this is a unique opportunity to grow your career in SaaS sales. What You'll Do Research target accounts to identify strategic opportunities and key decision-makers Build account intelligence and develop personalized outreach strategies in partnership with Account Executives and Marketing Create and manage account lists within your territory based on firmographic and technographic criteria Monitor industry trends, competitor movements, and organizational changes to inform targeting efforts Uncover and qualify potential leads through LinkedIn, databases, web research, and relevant tools Collaborate cross-functionally with Sales, Marketing, and Revenue Operations to enhance targeting effectiveness Contribute to the development of content and messaging that drives engagement with technical and business personas Maintain clean, detailed notes on research and outreach activities in Engage prospects directly through email and social channels What You'll Bring Strong research and analytical skills; ability to find and synthesize information across various sources An interest in B2B technology and how modern organizations manage work, resources, and strategy Excellent writing and communication skills; comfortable crafting clear and compelling messages Proactive, self-driven, and detail-oriented approach to work Ability to collaborate effectively across teams and be part of a fast-moving, high-growth sales environment Experience using LinkedIn Sales Navigator, ZoomInfo, or other research tools is a plus Bachelor's degree or equivalent experience Bonus Points For Experience in a lead research, sales operations, or BDR/SDR support role Familiarity with CRM and marketing automation platforms (Salesforce, Outreach, HubSpot, etc.) Exposure to enterprise buying processes and personas such as CIOs, CTOs, or PMO leaders Benefits at Planview At Planview, you'll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy: Unplugged Days: 4 company-wide paid days off per year to recharge and relax. Generous PTO offerings (region dependent). Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support. Paid time to volunteer through Planview's Force for Good Week. Employee Referral bonus program. Weekly office lunches for hybrid team members and social events. Flexible work hours/environment. Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you! Diversity, Equity and Inclusion at Planview As part of our efforts to build a workforce with diverse talent, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience.Reasonable accommodations for the interview process can be requested by emailing .
Jan 16, 2026
Full time
Company Overview Planview has one mission: to build the future of connected work, from ideas to impact. As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry's most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100. At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We're proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere. Learn more about our portfolio at , and connect with us on LinkedIn, Instagram , and X . The Opportunity Are you naturally curious and energized by uncovering new business opportunities through research and strategic thinking? At Planview, we're looking for a Business Development Representative who thrives on digging deep into target accounts, identifying the right people, and laying the groundwork for high-impact sales conversations. This is not a traditional cold-calling role - it's a chance to play a critical part in our go-to-market strategy by helping Sales and Marketing teams focus their efforts on the right prospects at the right time. You'll be part of a collaborative, fast-paced environment where your insights and analytical mindset will directly influence pipeline growth and customer acquisition. If you're detail-oriented, proactive, and excited to learn about enterprise technology buyers and the problems they're trying to solve, this is a unique opportunity to grow your career in SaaS sales. What You'll Do Research target accounts to identify strategic opportunities and key decision-makers Build account intelligence and develop personalized outreach strategies in partnership with Account Executives and Marketing Create and manage account lists within your territory based on firmographic and technographic criteria Monitor industry trends, competitor movements, and organizational changes to inform targeting efforts Uncover and qualify potential leads through LinkedIn, databases, web research, and relevant tools Collaborate cross-functionally with Sales, Marketing, and Revenue Operations to enhance targeting effectiveness Contribute to the development of content and messaging that drives engagement with technical and business personas Maintain clean, detailed notes on research and outreach activities in Engage prospects directly through email and social channels What You'll Bring Strong research and analytical skills; ability to find and synthesize information across various sources An interest in B2B technology and how modern organizations manage work, resources, and strategy Excellent writing and communication skills; comfortable crafting clear and compelling messages Proactive, self-driven, and detail-oriented approach to work Ability to collaborate effectively across teams and be part of a fast-moving, high-growth sales environment Experience using LinkedIn Sales Navigator, ZoomInfo, or other research tools is a plus Bachelor's degree or equivalent experience Bonus Points For Experience in a lead research, sales operations, or BDR/SDR support role Familiarity with CRM and marketing automation platforms (Salesforce, Outreach, HubSpot, etc.) Exposure to enterprise buying processes and personas such as CIOs, CTOs, or PMO leaders Benefits at Planview At Planview, you'll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy: Unplugged Days: 4 company-wide paid days off per year to recharge and relax. Generous PTO offerings (region dependent). Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support. Paid time to volunteer through Planview's Force for Good Week. Employee Referral bonus program. Weekly office lunches for hybrid team members and social events. Flexible work hours/environment. Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you! Diversity, Equity and Inclusion at Planview As part of our efforts to build a workforce with diverse talent, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience.Reasonable accommodations for the interview process can be requested by emailing .

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