Job title: Data Strategy Manager/Data product Manager (Strategy) Location: Bromley (3 days onsite, 2 days remote) Contract Length: 12 months Daily Rate: 650/Day Status: Inside IR35 Working Pattern: Full Time Are you a data enthusiast with a flair for strategic thinking? Do you thrive in regulated environments and have a passion for modern data practises? If so, we have an exciting opportunity for you! Our client, a leading organisation in the IT/Financial Services sector, is looking for a Data Strategy Manager to join their dynamic team on a temporary basis. About the Role: As the Data Strategy Manager, you will play a pivotal role in shaping the data landscape for our client. You will lead the development of data domain strategies, ensuring a seamless end-to-end data flow design. Your collaboration across business and technology teams will drive multiple projects, align strategic objectives and enforcing governance standards. Get ready to make a significant impact! Who You Are: Experience in data strategy, data product management, or data transformation Strong understanding of data platforms, analytics, and modern data architectures is essential. Global Payments domain expertise: payment rails, clearing/settlement, cross-border flows, correspondent banking, treasury/payments operations is essential Ability to communicate with both technical teams and business stakeholders Experience creating strategy documents, roadmaps, and executive presentations Background in strategy consulting within financial services, ideally from a Big 4 or top-tier consultancy is highly desirable. Certified in SAFe POPM/Architect, CDMP/DAMA, with additional cloud certifications being a plus. Key Responsibilities: Strategic Vision Roadmaps: Define data domain strategies and modernisation pathways while co-developing roadmaps with delivery teams. Portfolio Intake Discovery: Assess new requests to drive data landscape simplification and governance. Governance Routines: Lead the adoption of target data patterns, ensuring control efficacy and compliance readiness. Architectural Vision PI Planning: Align enterprise blueprints with strategic enablers. Delivery Verticals Support: Validate Epic acceptance criteria and advise on prioritisation and trade-offs. Voice of Customer Use Case Capture: Serve as the strategy-layer product manager to capture and prioritise use cases for measurable value. Data-as-Product Advocacy: Promote shared services and champion cultural change across domains. Global Payments Domain Expertise: Leverage your payment rails knowledge, including ISO20022 and SWIFT MT/MX. Regulatory Reporting Knowledge: Navigate PSD2/Open Banking and AML/Sanctions reporting controls with ease. Why Join Us? Be a part of an innovative team that values your expertise. Drive strategic initiatives that influence the future of data management in the financial services industry. Enjoy a collaborative working environment that encourages growth and development. If you are ready to take the next step in your career and make a difference in the world of data strategy, we want to hear from you! Apply today and embark on an exciting journey with our client! How to Apply: Send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role. Let's shape the future of data together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Mar 12, 2026
Contractor
Job title: Data Strategy Manager/Data product Manager (Strategy) Location: Bromley (3 days onsite, 2 days remote) Contract Length: 12 months Daily Rate: 650/Day Status: Inside IR35 Working Pattern: Full Time Are you a data enthusiast with a flair for strategic thinking? Do you thrive in regulated environments and have a passion for modern data practises? If so, we have an exciting opportunity for you! Our client, a leading organisation in the IT/Financial Services sector, is looking for a Data Strategy Manager to join their dynamic team on a temporary basis. About the Role: As the Data Strategy Manager, you will play a pivotal role in shaping the data landscape for our client. You will lead the development of data domain strategies, ensuring a seamless end-to-end data flow design. Your collaboration across business and technology teams will drive multiple projects, align strategic objectives and enforcing governance standards. Get ready to make a significant impact! Who You Are: Experience in data strategy, data product management, or data transformation Strong understanding of data platforms, analytics, and modern data architectures is essential. Global Payments domain expertise: payment rails, clearing/settlement, cross-border flows, correspondent banking, treasury/payments operations is essential Ability to communicate with both technical teams and business stakeholders Experience creating strategy documents, roadmaps, and executive presentations Background in strategy consulting within financial services, ideally from a Big 4 or top-tier consultancy is highly desirable. Certified in SAFe POPM/Architect, CDMP/DAMA, with additional cloud certifications being a plus. Key Responsibilities: Strategic Vision Roadmaps: Define data domain strategies and modernisation pathways while co-developing roadmaps with delivery teams. Portfolio Intake Discovery: Assess new requests to drive data landscape simplification and governance. Governance Routines: Lead the adoption of target data patterns, ensuring control efficacy and compliance readiness. Architectural Vision PI Planning: Align enterprise blueprints with strategic enablers. Delivery Verticals Support: Validate Epic acceptance criteria and advise on prioritisation and trade-offs. Voice of Customer Use Case Capture: Serve as the strategy-layer product manager to capture and prioritise use cases for measurable value. Data-as-Product Advocacy: Promote shared services and champion cultural change across domains. Global Payments Domain Expertise: Leverage your payment rails knowledge, including ISO20022 and SWIFT MT/MX. Regulatory Reporting Knowledge: Navigate PSD2/Open Banking and AML/Sanctions reporting controls with ease. Why Join Us? Be a part of an innovative team that values your expertise. Drive strategic initiatives that influence the future of data management in the financial services industry. Enjoy a collaborative working environment that encourages growth and development. If you are ready to take the next step in your career and make a difference in the world of data strategy, we want to hear from you! Apply today and embark on an exciting journey with our client! How to Apply: Send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role. Let's shape the future of data together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. The Role Holder will be accountable for ensuring that the Bank's systems and controls remain fit for purpose as the organisation grows, providing 2nd line oversight of the continuous adequacy and end to end integrity of the Bank's Financial Crime and Fraud Technology landscape. They will deliver executive level assurance, technical leadership, and independent challenge to ensure that all Financial Crime and Fraud systems remain compliant, data driven, and aligned with evolving legislative requirements, regulatory expectations, the Bank's Board approved risk appetite, and emerging threats. What you will do: Lead the FC and Fraud Change portfolio, ensuring initiatives are risk prioritised, well governed and delivered to regulatory standards. Maintain the control uplift inventory and provide strong challenge across delivery. Produce clear reporting for senior committees and regulators. Influence change prioritisation and elevate delivery risks where required. Own FC and Fraud system standards for scenario coverage, calibration, segmentation and documentation. Ensure standards and RBAs align to risk appetite, EWRA outcomes and regulatory expectations. Maintain a clear RACI for system ownership and oversight. Provide 2nd line oversight of all technology implementations, ensuring control effectiveness, transparency, resilience and regulatory compliance. Validate technical builds, testing and scenario coverage, and oversee post implementation reviews. Oversee performance and integrity of FC and Fraud systems, including AI enabled solutions. Challenge system effectiveness, approve major changes and ensure viable exit strategies. Monitor third party suitability and elevate material risks. Ensure robust governance of scenario design, segmentation and calibration. Drive intelligence led tuning and oversee validation and performance monitoring.Challenge outputs that fall below risk appetite. Oversee AI/ML governance, including explainability, bias assessment and performance monitoring. Define human in the loop controls, ensure model validation and elevate deviations. Ensure system data is accurate, complete and timely. Oversee data sourcing, mapping and lineage, and challenge deficiencies. Embed feedback from incidents, audits and system metrics into continuous improvement. Oversee remediation and elevate systemic issues. Provide challenge in governance forums and deliver reporting to senior committees and regulators. Act as technical lead in supervisory interactions and ensure documentation is audit ready. Lead, develop and retain a high performing FC and Fraud technology oversight team. Foster a culture of accountability, expertise and continuous improvement. Any other duties as required that reasonably fall within the role. What you will need: Extensive experience in financial crime or fraud risk management. Strong systems and control architecture expertise. Experience leading complex financial crime technology transformation programmes. Significant experience at senior management level overseeing enterprise scale TM and screening systems. Strong understanding of model risk management principles and emerging regulatory expectations relating to AI governance in financial services. Demonstrated experience overseeing AI or machine learning models within financial crime, fraud or risk systems. Strong regulatory credibility, including experience interacting with regulators and law enforcement. Excellent verbal communication, strategic thinking, and problem solving capabilities. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Mar 12, 2026
Full time
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. The Role Holder will be accountable for ensuring that the Bank's systems and controls remain fit for purpose as the organisation grows, providing 2nd line oversight of the continuous adequacy and end to end integrity of the Bank's Financial Crime and Fraud Technology landscape. They will deliver executive level assurance, technical leadership, and independent challenge to ensure that all Financial Crime and Fraud systems remain compliant, data driven, and aligned with evolving legislative requirements, regulatory expectations, the Bank's Board approved risk appetite, and emerging threats. What you will do: Lead the FC and Fraud Change portfolio, ensuring initiatives are risk prioritised, well governed and delivered to regulatory standards. Maintain the control uplift inventory and provide strong challenge across delivery. Produce clear reporting for senior committees and regulators. Influence change prioritisation and elevate delivery risks where required. Own FC and Fraud system standards for scenario coverage, calibration, segmentation and documentation. Ensure standards and RBAs align to risk appetite, EWRA outcomes and regulatory expectations. Maintain a clear RACI for system ownership and oversight. Provide 2nd line oversight of all technology implementations, ensuring control effectiveness, transparency, resilience and regulatory compliance. Validate technical builds, testing and scenario coverage, and oversee post implementation reviews. Oversee performance and integrity of FC and Fraud systems, including AI enabled solutions. Challenge system effectiveness, approve major changes and ensure viable exit strategies. Monitor third party suitability and elevate material risks. Ensure robust governance of scenario design, segmentation and calibration. Drive intelligence led tuning and oversee validation and performance monitoring.Challenge outputs that fall below risk appetite. Oversee AI/ML governance, including explainability, bias assessment and performance monitoring. Define human in the loop controls, ensure model validation and elevate deviations. Ensure system data is accurate, complete and timely. Oversee data sourcing, mapping and lineage, and challenge deficiencies. Embed feedback from incidents, audits and system metrics into continuous improvement. Oversee remediation and elevate systemic issues. Provide challenge in governance forums and deliver reporting to senior committees and regulators. Act as technical lead in supervisory interactions and ensure documentation is audit ready. Lead, develop and retain a high performing FC and Fraud technology oversight team. Foster a culture of accountability, expertise and continuous improvement. Any other duties as required that reasonably fall within the role. What you will need: Extensive experience in financial crime or fraud risk management. Strong systems and control architecture expertise. Experience leading complex financial crime technology transformation programmes. Significant experience at senior management level overseeing enterprise scale TM and screening systems. Strong understanding of model risk management principles and emerging regulatory expectations relating to AI governance in financial services. Demonstrated experience overseeing AI or machine learning models within financial crime, fraud or risk systems. Strong regulatory credibility, including experience interacting with regulators and law enforcement. Excellent verbal communication, strategic thinking, and problem solving capabilities. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Job Description: DXC Technology has begun a major, long term partnership with one of the UK's largest and most complex policing organisations. This partnership is central to public safety and digital transformation across the UK - and our Consulting & Engineering Services (CES) team plays a critical role in shaping that future. We are now looking for a Lead Customer Success Manager who is excited by the opportunity to influence national-scale transformation, build strong relationships, and help public service teams adopt modern, innovative technologies. This is an ideal next step for someone: With a consulting or sales background Who enjoys shaping strategy as much as driving delivery Who builds trust naturally with senior stakeholders Who wants to make real, purpose-driven impact on communities and public safety Who values a supportive environment, flexibility, and long term growth DXC is committed to creating an inclusive environment where people of all genders and backgrounds can thrive. If you're looking for a role where your voice is valued, your ideas matter, and you can grow into senior leadership roles - this is your opportunity. Role Summary In this role, you will lead the growth of DXC's CES portfolio within a major UK policing organisation. Your work will help shape digital transformation across operations, data, applications, AI, and enterprise technology. You will work collaboratively with DXC colleagues and client leaders to identify needs, shape consulting opportunities, and guide programmes that support better outcomes for the organisation and the public. Strategic Mission Help establish CES as the organisation's trusted technology and transformation partner by: Growing consulting led expansion aligned to policing priorities Identifying new opportunities across operational, digital, and business functions Introducing DXC's strengths in AI, Applications, Data, and Enterprise Platforms Building a sustainable pipeline that supports long term transformation Strengthening collaborations across people, processes, and technology Key Responsibilities Account Growth & Opportunity Development Lead the CES growth strategy for the account Identify and shape add on opportunities beyond infrastructure services Build a multi year roadmap aligned with the organisation's digital transformation priorities Maintain a healthy, well qualified pipeline Consulting Led Business Development Shape discovery, advisory, and exploration engagements Translate complex operational challenges into practical, human centred solutions Position DXC as a trusted partner for digital, data, and enterprise transformation Convert initial consulting engagements into larger programmes Executive Relationship Leadership Build trusted, long term relationships with senior leaders Operate as a strategic advisor, not just a supplier Understand the organisation's operational, regulatory, and public impact context Support leaders in shaping direction and making informed investment decisions Deal Leadership & Commercial Accountability Coordinate pursuit strategies, bid teams, solution architects, and delivery leads Ensure clarity, collaboration, and alignment across stakeholders Maintain high standards of qualification, governance, and commercial discipline Own opportunities from discovery to closure Internal Collaboration & Partnership Work closely with Infrastructure & BPO leadership to deliver a unified DXC strategy Align CES offerings with ongoing transformation programmes Mobilise DXC experts in AI, Applications, Data, and Enterprise Platforms Ensure delivery excellence supports long term, trusted relationships Essential Experience Background in consulting, IT services, solution sales, or transformation leadership Experience shaping or closing service based deals Exposure to AI, Data, Applications, or Enterprise Application services Confidence engaging with senior stakeholders A track record of generating and converting pipeline Highly Valued Experience Experience in UK public sector or policing environments Experience working alongside large infrastructure/outsourcing programmes Consulting led IT services background (e.g., Big 4) Using consulting engagements as strategic entry points into accounts Commercial & Growth Mindset Motivated by purposeful impact, growth, and client success Strong sense of ownership and accountability Balanced, thoughtful approach to challenges Consulting Strength Clear, structured thinking and ability to frame complex problems Comfortable shaping transformation narratives Able to translate business needs into practical solutions Relationship Builder Confident but empathetic communicator Strong influencing and storytelling skills Builds trust through authenticity and credibility Resilience & Adaptability Comfortable navigating complex stakeholder environments Persistent across long sales cycles Maintains focus and calm under pressure Career Opportunity This role is highly visible and strategically important within DXC's UK public sector portfolio. It offers clear development opportunities into: Strategic Account Leadership Sector Leadership (Public Safety, Government) Wider UKI Commercial Leadership Roles DXC actively supports career progression through mentorship, learning pathways, and inclusion focused leadership programmes. If this role energises you, we encourage you to apply - even if you feel you don't match every requirement. At DXC, we value diverse perspectives and thrive on fresh ideas. We'd love to explore what we can achieve together.
Mar 12, 2026
Full time
Job Description: DXC Technology has begun a major, long term partnership with one of the UK's largest and most complex policing organisations. This partnership is central to public safety and digital transformation across the UK - and our Consulting & Engineering Services (CES) team plays a critical role in shaping that future. We are now looking for a Lead Customer Success Manager who is excited by the opportunity to influence national-scale transformation, build strong relationships, and help public service teams adopt modern, innovative technologies. This is an ideal next step for someone: With a consulting or sales background Who enjoys shaping strategy as much as driving delivery Who builds trust naturally with senior stakeholders Who wants to make real, purpose-driven impact on communities and public safety Who values a supportive environment, flexibility, and long term growth DXC is committed to creating an inclusive environment where people of all genders and backgrounds can thrive. If you're looking for a role where your voice is valued, your ideas matter, and you can grow into senior leadership roles - this is your opportunity. Role Summary In this role, you will lead the growth of DXC's CES portfolio within a major UK policing organisation. Your work will help shape digital transformation across operations, data, applications, AI, and enterprise technology. You will work collaboratively with DXC colleagues and client leaders to identify needs, shape consulting opportunities, and guide programmes that support better outcomes for the organisation and the public. Strategic Mission Help establish CES as the organisation's trusted technology and transformation partner by: Growing consulting led expansion aligned to policing priorities Identifying new opportunities across operational, digital, and business functions Introducing DXC's strengths in AI, Applications, Data, and Enterprise Platforms Building a sustainable pipeline that supports long term transformation Strengthening collaborations across people, processes, and technology Key Responsibilities Account Growth & Opportunity Development Lead the CES growth strategy for the account Identify and shape add on opportunities beyond infrastructure services Build a multi year roadmap aligned with the organisation's digital transformation priorities Maintain a healthy, well qualified pipeline Consulting Led Business Development Shape discovery, advisory, and exploration engagements Translate complex operational challenges into practical, human centred solutions Position DXC as a trusted partner for digital, data, and enterprise transformation Convert initial consulting engagements into larger programmes Executive Relationship Leadership Build trusted, long term relationships with senior leaders Operate as a strategic advisor, not just a supplier Understand the organisation's operational, regulatory, and public impact context Support leaders in shaping direction and making informed investment decisions Deal Leadership & Commercial Accountability Coordinate pursuit strategies, bid teams, solution architects, and delivery leads Ensure clarity, collaboration, and alignment across stakeholders Maintain high standards of qualification, governance, and commercial discipline Own opportunities from discovery to closure Internal Collaboration & Partnership Work closely with Infrastructure & BPO leadership to deliver a unified DXC strategy Align CES offerings with ongoing transformation programmes Mobilise DXC experts in AI, Applications, Data, and Enterprise Platforms Ensure delivery excellence supports long term, trusted relationships Essential Experience Background in consulting, IT services, solution sales, or transformation leadership Experience shaping or closing service based deals Exposure to AI, Data, Applications, or Enterprise Application services Confidence engaging with senior stakeholders A track record of generating and converting pipeline Highly Valued Experience Experience in UK public sector or policing environments Experience working alongside large infrastructure/outsourcing programmes Consulting led IT services background (e.g., Big 4) Using consulting engagements as strategic entry points into accounts Commercial & Growth Mindset Motivated by purposeful impact, growth, and client success Strong sense of ownership and accountability Balanced, thoughtful approach to challenges Consulting Strength Clear, structured thinking and ability to frame complex problems Comfortable shaping transformation narratives Able to translate business needs into practical solutions Relationship Builder Confident but empathetic communicator Strong influencing and storytelling skills Builds trust through authenticity and credibility Resilience & Adaptability Comfortable navigating complex stakeholder environments Persistent across long sales cycles Maintains focus and calm under pressure Career Opportunity This role is highly visible and strategically important within DXC's UK public sector portfolio. It offers clear development opportunities into: Strategic Account Leadership Sector Leadership (Public Safety, Government) Wider UKI Commercial Leadership Roles DXC actively supports career progression through mentorship, learning pathways, and inclusion focused leadership programmes. If this role energises you, we encourage you to apply - even if you feel you don't match every requirement. At DXC, we value diverse perspectives and thrive on fresh ideas. We'd love to explore what we can achieve together.
Your new company A leading consultancy with a specific focus on digital innovation and transformation, driven by market-leading expertise in strategy, technology, data science and creative design. They have a proven track record of helping multiple organisations across both the public and private sector to transform their business through the use of strategic technology and envision what is next for their business. Your new role They are recruiting for Digital Business Consultants to join the organisation to work closely with key clients and deliver leading-edge digital solutions. This will include combining a clear understanding of business value and a consultative approach to make the difference, whilst considering the transformative potential of AI to re-shape the modern world in every engagement. The Digital Business Consultant will be required to: Help clients define their digital strategy and build the business case for investing in ground-breaking AI and other digital technologies. Define compelling customer value propositions and winning business models for the digital era, then creating and documenting solution blueprints, roadmaps, capability models, or operating models. Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Cultivate strong relationships among working teams and build enduring relationships with senior leadership, and work closely with SMEs to ensure design feasibility, viability, and compliance. Business development activities including leading/ contributing to proposals, RFP's, bids, proposition development, client pitch contribution and client hosting at events. What you'll need to succeed Business architecture experience in consulting or industry (Business/Enterprise Architect, Senior Business Analyst, Product Owner, Product Manager) using recognised methods and frameworks. Wider experience and capability in technology-enabled rethinking / reengineering of business models (service design, organisational change, business strategy, financial analysis, process improvement such as Lean / Six Sigma). Demonstrable experience in holistic analysis of AI use cases within project scoping and/or delivery, including the impact on people, processes, data, and sustainability Ability to understand and engage with technical teams on highly complex technology and data projects: you won't be designing a technology stack, and you do need to understand the implications of the stack for the rest of the solution elements while maintaining a laser focus on the business value we're delivering through this technology. Experience gained working in a consulting firm, with some level of client-facing experience and involvement in business development activities (including proposals, bid creation etc). What you'll get in return Competitive salary of 70-80K depending on experience + 4K variable performance bonus Several benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 12, 2026
Full time
Your new company A leading consultancy with a specific focus on digital innovation and transformation, driven by market-leading expertise in strategy, technology, data science and creative design. They have a proven track record of helping multiple organisations across both the public and private sector to transform their business through the use of strategic technology and envision what is next for their business. Your new role They are recruiting for Digital Business Consultants to join the organisation to work closely with key clients and deliver leading-edge digital solutions. This will include combining a clear understanding of business value and a consultative approach to make the difference, whilst considering the transformative potential of AI to re-shape the modern world in every engagement. The Digital Business Consultant will be required to: Help clients define their digital strategy and build the business case for investing in ground-breaking AI and other digital technologies. Define compelling customer value propositions and winning business models for the digital era, then creating and documenting solution blueprints, roadmaps, capability models, or operating models. Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Cultivate strong relationships among working teams and build enduring relationships with senior leadership, and work closely with SMEs to ensure design feasibility, viability, and compliance. Business development activities including leading/ contributing to proposals, RFP's, bids, proposition development, client pitch contribution and client hosting at events. What you'll need to succeed Business architecture experience in consulting or industry (Business/Enterprise Architect, Senior Business Analyst, Product Owner, Product Manager) using recognised methods and frameworks. Wider experience and capability in technology-enabled rethinking / reengineering of business models (service design, organisational change, business strategy, financial analysis, process improvement such as Lean / Six Sigma). Demonstrable experience in holistic analysis of AI use cases within project scoping and/or delivery, including the impact on people, processes, data, and sustainability Ability to understand and engage with technical teams on highly complex technology and data projects: you won't be designing a technology stack, and you do need to understand the implications of the stack for the rest of the solution elements while maintaining a laser focus on the business value we're delivering through this technology. Experience gained working in a consulting firm, with some level of client-facing experience and involvement in business development activities (including proposals, bid creation etc). What you'll get in return Competitive salary of 70-80K depending on experience + 4K variable performance bonus Several benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dynamics365ArchitectUKRemote AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Were looking for a forward-thinking professional to join a high performing Microsoft practice, where youll take a lead role in the technical design and delivery of secure, scalable Dynamics 365 and Power Platform solutions. This is a UK-based remote role, w
Mar 12, 2026
Full time
Dynamics365ArchitectUKRemote AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Were looking for a forward-thinking professional to join a high performing Microsoft practice, where youll take a lead role in the technical design and delivery of secure, scalable Dynamics 365 and Power Platform solutions. This is a UK-based remote role, w
Dynamics365ArchitectUKRemote AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Were looking for a forward-thinking professional to join a high performing Microsoft practice, where youll take a lead role in the technical design and delivery of secure, scalable Dynamics 365 and Power Platform solutions. This is a UK-based remote role, w
Mar 11, 2026
Full time
Dynamics365ArchitectUKRemote AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Were looking for a forward-thinking professional to join a high performing Microsoft practice, where youll take a lead role in the technical design and delivery of secure, scalable Dynamics 365 and Power Platform solutions. This is a UK-based remote role, w
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. The Team The Data & Digital Advisory team is a key part of our larger Technology and Digital Consulting practice comprising over 100 technologists. We specialise in providing expert advice and guidance across a range of domain areas, with a primary focus on data protection, data governance, Artificial Intelligence (AI) strategy and governance, technology strategy and transaction IT due diligence. We collaborate closely with clients to understand their unique data and digital opportunities and challenges, delivering tailored, actionable advice. Our support encompasses assessing, building, and managing data and digital capabilities. This includes identifying and mitigating data, AI, and IT risks; selecting vendors to maximise solution value; managing projects for tangible results; establishing robust data governance; ensuring regulatory compliance (including data privacy and AI regulations); and harnessing the potential of emerging technologies like AI. The Role Joining as a Senior Consultant within the Data & Digital Advisory team, you will play a crucial role in delivering a diverse portfolio of services to our clients, contributing significantly to both project execution and our team's growth. This role offers a unique opportunity to gain broad experience across interconnected data and digital domains. Key Responsibilities: Client Engagement Delivery: Actively participate in client-facing engagements, contributing to the delivery of high-quality work products and deliverables across our service portfolio. Analysis & Recommendations: Support the analysis of client environments and challenges, developing insightful recommendations aligned with their strategic objectives, communicated clearly and concisely. Stakeholder Management: Effectively collaborate with diverse stakeholders, including client personnel (from operational to senior levels) and internal colleagues across Forvis Mazars. Domain Expertise Application: Demonstrate and apply a solid understanding across our advisory domains, particularly Data Protection & Data Governance. An understanding and experience in working with AI Regulation and in AI Governance. Foundational knowledge of digital domains such as Enterprise Architecture, Cloud, Technology Due Diligence, and how these translate into relevant, industry-leading practices and integrated solutions. Reporting & Communication: Assist in coordinating engagement findings, producing well-structured written reports, and supporting the delivery of compelling presentations to senior stakeholders. Adaptable Delivery: Flex delivery style appropriately between strategic advisory engagements and risk-focused assurance projects delivered via internal audit channels. Innovation & Market Awareness: Contribute to identifying and understanding emerging technology trends, particularly in data and AI, and support the integration of innovative approaches into our service offerings. Engagements You Can Expect to Work On: Data Privacy Program and Framework Development (GDPR etc.) Data Protection Maturity and Compliance Assessments Data Protection Officer (DPO) Support Services Regulatory Readiness & Audits (e.g., DSA, DMA, EU AI Act) Data Management, Strategy and Governance Framework Implementation AI Strategy Development and Readiness Assessments AI Governance Framework Implementation and Ethical AI Reviews Engagements You May Support On: Technology and Application Strategy Development IT and Cloud Effectiveness Assessments IT Resilience (BCM and IT DR) Assessments Technology Business Case Creation Vendor and Product Selection Support Technology Transformation Project Management Support IT Due Diligence (Buy-side and Sell-side) The Person We seek a high-performing, motivated individual with a genuine passion for the intersection of data and digital transformation. You should possess strong analytical skills, the ability to ask insightful questions, understand complex client challenges, and provide tailored, impactful recommendations. This role offers a unique opportunity to gain broad exposure across our four service pillars (Data Privacy, Data Optimisation, AI Advisory, and Digital Advisory), fostering significant professional development. The ideal candidate is keen to contribute to developing our thought leadership, methodologies, and service offerings, collaborating effectively within cross-functional teams. We provide comprehensive support through coaching, on-the-job training, and assistance in attaining valuable industry certifications to accelerate your career. Skills, Knowledge, and Experience: Essential Experience: Minimum 2 years' experience in a Professional Services firm or comparable environment, delivering advisory services related to data privacy and data governance. Experience in AI Strategy and Governance is desirable. Data Expertise: Strong understanding of core data privacy principles and key regulations (especially EU and UK GDPR, familiarity with others like CCPA, LGPD and PDPL beneficial). Good grasp of data governance frameworks and data lifecycle management. Demonstrable interest and foundational knowledge of AI/Machine Learning concepts, AI governance principles, and ethical AI considerations. Awareness of emerging AI regulations. Consulting Skills: Excellent analytical and problem-solving abilities. Strong written and verbal communication skills, with the ability to articulate complex concepts clearly to diverse audiences. Proven relationship management skills. Capable of managing multiple tasks and working effectively on concurrent engagements. High attention to detail and excellent organisational/time management skills. Personal Attributes: Proactive approach to self-development and continuous learning. Collaborative team player with high emotional intelligence. Adaptable to blended working environments (in-person, remote) and willing to travel for client needs. Strong alignment with our firm's values: respect, diversity, and integrity. Advantageous Certifications: Possession of or working towards relevant industry certifications is highly desirable. Examples include: CDMP, ADGP, CIPP/E, CIPM, CIPT, AIGP, ISO 27701 Lead Auditor/Implementer, AWS Certified Cloud Practitioner, Azure Fundamentals (AZ-900), Google Cloud Certified - Associate Cloud Engineer, PRINCE2 Foundation, Certified ScrumMaster (CSM), CRISC, ITIL Foundation. Training and Progression You will develop deep expertise in Data & Digital Advisory domains and enhance your business acumen through direct client work. The experience gained provides a comprehensive understanding of how diverse businesses operate and manage their data and digital landscapes. As part of a dynamic and growing team, you will have significant opportunities for career progression, supported by dedicated mentoring and performance management to keep your aspirations on track. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
Mar 11, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. The Team The Data & Digital Advisory team is a key part of our larger Technology and Digital Consulting practice comprising over 100 technologists. We specialise in providing expert advice and guidance across a range of domain areas, with a primary focus on data protection, data governance, Artificial Intelligence (AI) strategy and governance, technology strategy and transaction IT due diligence. We collaborate closely with clients to understand their unique data and digital opportunities and challenges, delivering tailored, actionable advice. Our support encompasses assessing, building, and managing data and digital capabilities. This includes identifying and mitigating data, AI, and IT risks; selecting vendors to maximise solution value; managing projects for tangible results; establishing robust data governance; ensuring regulatory compliance (including data privacy and AI regulations); and harnessing the potential of emerging technologies like AI. The Role Joining as a Senior Consultant within the Data & Digital Advisory team, you will play a crucial role in delivering a diverse portfolio of services to our clients, contributing significantly to both project execution and our team's growth. This role offers a unique opportunity to gain broad experience across interconnected data and digital domains. Key Responsibilities: Client Engagement Delivery: Actively participate in client-facing engagements, contributing to the delivery of high-quality work products and deliverables across our service portfolio. Analysis & Recommendations: Support the analysis of client environments and challenges, developing insightful recommendations aligned with their strategic objectives, communicated clearly and concisely. Stakeholder Management: Effectively collaborate with diverse stakeholders, including client personnel (from operational to senior levels) and internal colleagues across Forvis Mazars. Domain Expertise Application: Demonstrate and apply a solid understanding across our advisory domains, particularly Data Protection & Data Governance. An understanding and experience in working with AI Regulation and in AI Governance. Foundational knowledge of digital domains such as Enterprise Architecture, Cloud, Technology Due Diligence, and how these translate into relevant, industry-leading practices and integrated solutions. Reporting & Communication: Assist in coordinating engagement findings, producing well-structured written reports, and supporting the delivery of compelling presentations to senior stakeholders. Adaptable Delivery: Flex delivery style appropriately between strategic advisory engagements and risk-focused assurance projects delivered via internal audit channels. Innovation & Market Awareness: Contribute to identifying and understanding emerging technology trends, particularly in data and AI, and support the integration of innovative approaches into our service offerings. Engagements You Can Expect to Work On: Data Privacy Program and Framework Development (GDPR etc.) Data Protection Maturity and Compliance Assessments Data Protection Officer (DPO) Support Services Regulatory Readiness & Audits (e.g., DSA, DMA, EU AI Act) Data Management, Strategy and Governance Framework Implementation AI Strategy Development and Readiness Assessments AI Governance Framework Implementation and Ethical AI Reviews Engagements You May Support On: Technology and Application Strategy Development IT and Cloud Effectiveness Assessments IT Resilience (BCM and IT DR) Assessments Technology Business Case Creation Vendor and Product Selection Support Technology Transformation Project Management Support IT Due Diligence (Buy-side and Sell-side) The Person We seek a high-performing, motivated individual with a genuine passion for the intersection of data and digital transformation. You should possess strong analytical skills, the ability to ask insightful questions, understand complex client challenges, and provide tailored, impactful recommendations. This role offers a unique opportunity to gain broad exposure across our four service pillars (Data Privacy, Data Optimisation, AI Advisory, and Digital Advisory), fostering significant professional development. The ideal candidate is keen to contribute to developing our thought leadership, methodologies, and service offerings, collaborating effectively within cross-functional teams. We provide comprehensive support through coaching, on-the-job training, and assistance in attaining valuable industry certifications to accelerate your career. Skills, Knowledge, and Experience: Essential Experience: Minimum 2 years' experience in a Professional Services firm or comparable environment, delivering advisory services related to data privacy and data governance. Experience in AI Strategy and Governance is desirable. Data Expertise: Strong understanding of core data privacy principles and key regulations (especially EU and UK GDPR, familiarity with others like CCPA, LGPD and PDPL beneficial). Good grasp of data governance frameworks and data lifecycle management. Demonstrable interest and foundational knowledge of AI/Machine Learning concepts, AI governance principles, and ethical AI considerations. Awareness of emerging AI regulations. Consulting Skills: Excellent analytical and problem-solving abilities. Strong written and verbal communication skills, with the ability to articulate complex concepts clearly to diverse audiences. Proven relationship management skills. Capable of managing multiple tasks and working effectively on concurrent engagements. High attention to detail and excellent organisational/time management skills. Personal Attributes: Proactive approach to self-development and continuous learning. Collaborative team player with high emotional intelligence. Adaptable to blended working environments (in-person, remote) and willing to travel for client needs. Strong alignment with our firm's values: respect, diversity, and integrity. Advantageous Certifications: Possession of or working towards relevant industry certifications is highly desirable. Examples include: CDMP, ADGP, CIPP/E, CIPM, CIPT, AIGP, ISO 27701 Lead Auditor/Implementer, AWS Certified Cloud Practitioner, Azure Fundamentals (AZ-900), Google Cloud Certified - Associate Cloud Engineer, PRINCE2 Foundation, Certified ScrumMaster (CSM), CRISC, ITIL Foundation. Training and Progression You will develop deep expertise in Data & Digital Advisory domains and enhance your business acumen through direct client work. The experience gained provides a comprehensive understanding of how diverse businesses operate and manage their data and digital landscapes. As part of a dynamic and growing team, you will have significant opportunities for career progression, supported by dedicated mentoring and performance management to keep your aspirations on track. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Mar 11, 2026
Full time
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Strategic High Voltage Director Package: Circa £100k - £130k Bonus Car Allowance Benefits Location: Yorkshire, with potential flexible hybrid working model. Purpose of the Role: To architect and execute the future of our High Voltage business. This pivotal role is the cornerstone of our clients market ambition, tasked with sculpting a market-leading enterprise click apply for full job details
Mar 11, 2026
Full time
Strategic High Voltage Director Package: Circa £100k - £130k Bonus Car Allowance Benefits Location: Yorkshire, with potential flexible hybrid working model. Purpose of the Role: To architect and execute the future of our High Voltage business. This pivotal role is the cornerstone of our clients market ambition, tasked with sculpting a market-leading enterprise click apply for full job details
Role Overview We are looking for a highly accomplished Senior DevOps Lead with 15+ years of IT experience to drive enterprise-wide DevOps transformation across multi-cloud and hybrid environments . The ideal candidate will combine strategic leadership with strong hands-on DevOps expertise and possess excellent communication and stakeholder management skills. This role involves defining DevOps strategy, implementing scalable CI/CD platforms, enabling DevSecOps practices, and leading cloud-native transformation across the organization. Key Responsibilities Enterprise DevOps Strategy & Governance Define, drive, and govern the enterprise DevOps roadmap and maturity model . Establish DevSecOps practices aligned with compliance and audit requirements. Standardize CI/CD pipelines, release governance, environment strategies, and automation frameworks across business units. Lead enterprise cloud transformation initiatives across multi-cloud environments. CI/CD & Azure DevOps Architecture Architect and implement scalable CI/CD pipeline ecosystems using Azure DevOps and Jenkins . Define branching strategies, release workflows, artifact management, and environment promotion models . Implement automated testing, security scanning, quality gates, and compliance validation . Optimize pipeline performance, reusability, and governance at scale. Multi-Cloud & Infrastructure Leadership Architect and deliver solutions across multiple cloud service providers (CSPs) with Azure as the primary platform . Design resilient, scalable, and cost-optimized hybrid cloud architectures . Implement Infrastructure as Code (IaC) using Terraform, ARM Templates, or CloudFormation . Lead containerization and orchestration initiatives using Docker and Kubernetes . Ensure high availability, disaster recovery, monitoring, and observability frameworks . DevOps for COTS Platforms Establish DevOps frameworks for enterprise COTS platforms such as Salesforce, Temenos, IBM enterprise solutions, and Snowflake . Design CI/CD automation pipelines, configuration management, and deployment workflows for packaged applications. Implement environment provisioning and release orchestration strategies for enterprise COTS systems. Integrate COTS solutions into enterprise DevSecOps toolchains .
Mar 11, 2026
Contractor
Role Overview We are looking for a highly accomplished Senior DevOps Lead with 15+ years of IT experience to drive enterprise-wide DevOps transformation across multi-cloud and hybrid environments . The ideal candidate will combine strategic leadership with strong hands-on DevOps expertise and possess excellent communication and stakeholder management skills. This role involves defining DevOps strategy, implementing scalable CI/CD platforms, enabling DevSecOps practices, and leading cloud-native transformation across the organization. Key Responsibilities Enterprise DevOps Strategy & Governance Define, drive, and govern the enterprise DevOps roadmap and maturity model . Establish DevSecOps practices aligned with compliance and audit requirements. Standardize CI/CD pipelines, release governance, environment strategies, and automation frameworks across business units. Lead enterprise cloud transformation initiatives across multi-cloud environments. CI/CD & Azure DevOps Architecture Architect and implement scalable CI/CD pipeline ecosystems using Azure DevOps and Jenkins . Define branching strategies, release workflows, artifact management, and environment promotion models . Implement automated testing, security scanning, quality gates, and compliance validation . Optimize pipeline performance, reusability, and governance at scale. Multi-Cloud & Infrastructure Leadership Architect and deliver solutions across multiple cloud service providers (CSPs) with Azure as the primary platform . Design resilient, scalable, and cost-optimized hybrid cloud architectures . Implement Infrastructure as Code (IaC) using Terraform, ARM Templates, or CloudFormation . Lead containerization and orchestration initiatives using Docker and Kubernetes . Ensure high availability, disaster recovery, monitoring, and observability frameworks . DevOps for COTS Platforms Establish DevOps frameworks for enterprise COTS platforms such as Salesforce, Temenos, IBM enterprise solutions, and Snowflake . Design CI/CD automation pipelines, configuration management, and deployment workflows for packaged applications. Implement environment provisioning and release orchestration strategies for enterprise COTS systems. Integrate COTS solutions into enterprise DevSecOps toolchains .
Dynamics365ArchitectUKRemote AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Were looking for a forward-thinking professional to join a high performing Microsoft practice, where youll take a lead role in the technical design and delivery of secure, scalable Dynamics 365 and Power Platform solutions. This is a UK-based remote role, w
Mar 11, 2026
Full time
Dynamics365ArchitectUKRemote AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Were looking for a forward-thinking professional to join a high performing Microsoft practice, where youll take a lead role in the technical design and delivery of secure, scalable Dynamics 365 and Power Platform solutions. This is a UK-based remote role, w
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Overview Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of circa 4,000,000 employees through our relationships with over 500 of the largest employers in the UK. By improving employee financial wellbeing, we have a very real and meaningful impact on people's lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK's leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Blue Owl. Launched in 2015, we have made excellent progress, and are scaling fast. We have been named BITC's Responsible Business of Year, included in KPMG's Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors. Your role in our mission We are looking for an exceptional Data Science Manager to lead our Data Science and Decision Systems teams. Reporting to the Chief Product Officer, you will be responsible for shaping strategy and mentoring the team, while remaining hands-on with project delivery. In 2026, you and the team will focus on optimising our core lending product. You will work closely with the Credit Risk and Collections teams to deliver new scorecards, build collections models, and refactor our decision engine - initiatives that contribute directly to improving our unit economics and scalability. From 2027, the focus will shift to expansion and innovation. As the team grows to support other parts of the business, your role will evolve into a more managerial position focused on setting strategy and supporting team members. Your stakeholder set will also broaden to include Product, Engineering, and Enterprise Data teams as you tackle topics such as marketing attribution, predictive models for our wider product set, and defining new measures for customer financial wellbeing. What you'll do Lead the delivery of our Data Science roadmap, including the development of new credit risk scorecards, collections models, and the refactoring of our Decision Engine. Initially dedicate 50% of your time to hands-on delivery (modelling and analysis), with this proportion decreasing as the team and scope expand in 2027. Own the architecture and deployment processes for the Decision Engine, ensuring high availability, minimising operational risk, and managing technical debt. Introduce and enforce best practices in modelling, engineering, and governance to ensure technical excellence across the Data Science team. Provide expert mentorship to the team, fostering individual growth and helping them navigate complex technical challenges. Promote a data-driven approach to problems across the business, championing the Data Science team through excellent communication. Collaborate with Credit Risk, Collections, and Product stakeholders to translate business objectives into technical requirements. Shape the future strategy for the Data Science function, preparing the team to pivot toward marketing attribution and financial wellbeing innovation in the long term. About you Experience: You have 5+ years of experience in Data Science or similar analytical roles, with a proven track record of delivering value, preferably in financial services and / or credit risk Leadership: You have experience managing teams and you are capable of mentoring juniors and representing Data Science to senior stakeholders. Production-grade Python: You write clean, modular code and are comfortable building production-grade systems in python. Data & SQL proficiency: You are highly skilled in SQL, capable of extracting and processing data to derive actionable insights. Engineering best practices: You are experienced with version control (Git), Docker and CI/CD pipelines. Communication & influence: You can explain complex technical concepts to non-technical stakeholders (like Product and Commercial teams) and advocate for the best data solutions. Nice to have R language skills: Our existing decision engine is written in R. As such, the ability to read and interpret R code will be valuable as you lead the refactoring effort into Python. Scale-up experience: You have succeeded in fast-paced scale-up environments. Model governance: You have had experience with setting up or managing formal model governance frameworks (e.g. model monitoring, documentation standards). Deep Learning and AI: You are well-versed in LLMs and GenAI, and know how to best apply their use to drive business value. Who you are We embrace our differences, but there's one thing we like to share, which is our values, so it's important to us that you are: Fearless, and able to make the impossible possible. Responsible, and want to help build a business that delivers a meaningful difference to society. Dedicated and want to commit to an exciting journey even through the highs and lows. Empathetic and truly care about every colleague and customer. United, because you understand we achieve more when we work as a team. Humble, and take feedback as a way to continuously improve. What do you get for all your hard work? 25 days holiday with an additional day off for every year of service up to 30 days and an extra day off on your birthday Hybrid working arrangements so you can work from the office and from home with a budget to help you get set up Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave Great career development in a fast paced environment Regular company socials (post covid, although we've got quite good at virtual ones too!) Volunteer days as part of our CSR program More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! The typical interview process Introductory call with our Talent Manager (phone call - 20 mins) Past experience interview with Hiring Manager (video call - 30 mins) Technical and culture interview with Team and Stakeholder(s) (in person - 2 hours) We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people's lives for the better then we'd love to hear from you. Learn more at Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish. If there's anything we can do to accommodate your specific situation, please let us know. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Salary Finance's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service . click apply for full job details
Mar 11, 2026
Full time
Overview Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of circa 4,000,000 employees through our relationships with over 500 of the largest employers in the UK. By improving employee financial wellbeing, we have a very real and meaningful impact on people's lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK's leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Blue Owl. Launched in 2015, we have made excellent progress, and are scaling fast. We have been named BITC's Responsible Business of Year, included in KPMG's Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors. Your role in our mission We are looking for an exceptional Data Science Manager to lead our Data Science and Decision Systems teams. Reporting to the Chief Product Officer, you will be responsible for shaping strategy and mentoring the team, while remaining hands-on with project delivery. In 2026, you and the team will focus on optimising our core lending product. You will work closely with the Credit Risk and Collections teams to deliver new scorecards, build collections models, and refactor our decision engine - initiatives that contribute directly to improving our unit economics and scalability. From 2027, the focus will shift to expansion and innovation. As the team grows to support other parts of the business, your role will evolve into a more managerial position focused on setting strategy and supporting team members. Your stakeholder set will also broaden to include Product, Engineering, and Enterprise Data teams as you tackle topics such as marketing attribution, predictive models for our wider product set, and defining new measures for customer financial wellbeing. What you'll do Lead the delivery of our Data Science roadmap, including the development of new credit risk scorecards, collections models, and the refactoring of our Decision Engine. Initially dedicate 50% of your time to hands-on delivery (modelling and analysis), with this proportion decreasing as the team and scope expand in 2027. Own the architecture and deployment processes for the Decision Engine, ensuring high availability, minimising operational risk, and managing technical debt. Introduce and enforce best practices in modelling, engineering, and governance to ensure technical excellence across the Data Science team. Provide expert mentorship to the team, fostering individual growth and helping them navigate complex technical challenges. Promote a data-driven approach to problems across the business, championing the Data Science team through excellent communication. Collaborate with Credit Risk, Collections, and Product stakeholders to translate business objectives into technical requirements. Shape the future strategy for the Data Science function, preparing the team to pivot toward marketing attribution and financial wellbeing innovation in the long term. About you Experience: You have 5+ years of experience in Data Science or similar analytical roles, with a proven track record of delivering value, preferably in financial services and / or credit risk Leadership: You have experience managing teams and you are capable of mentoring juniors and representing Data Science to senior stakeholders. Production-grade Python: You write clean, modular code and are comfortable building production-grade systems in python. Data & SQL proficiency: You are highly skilled in SQL, capable of extracting and processing data to derive actionable insights. Engineering best practices: You are experienced with version control (Git), Docker and CI/CD pipelines. Communication & influence: You can explain complex technical concepts to non-technical stakeholders (like Product and Commercial teams) and advocate for the best data solutions. Nice to have R language skills: Our existing decision engine is written in R. As such, the ability to read and interpret R code will be valuable as you lead the refactoring effort into Python. Scale-up experience: You have succeeded in fast-paced scale-up environments. Model governance: You have had experience with setting up or managing formal model governance frameworks (e.g. model monitoring, documentation standards). Deep Learning and AI: You are well-versed in LLMs and GenAI, and know how to best apply their use to drive business value. Who you are We embrace our differences, but there's one thing we like to share, which is our values, so it's important to us that you are: Fearless, and able to make the impossible possible. Responsible, and want to help build a business that delivers a meaningful difference to society. Dedicated and want to commit to an exciting journey even through the highs and lows. Empathetic and truly care about every colleague and customer. United, because you understand we achieve more when we work as a team. Humble, and take feedback as a way to continuously improve. What do you get for all your hard work? 25 days holiday with an additional day off for every year of service up to 30 days and an extra day off on your birthday Hybrid working arrangements so you can work from the office and from home with a budget to help you get set up Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave Great career development in a fast paced environment Regular company socials (post covid, although we've got quite good at virtual ones too!) Volunteer days as part of our CSR program More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! The typical interview process Introductory call with our Talent Manager (phone call - 20 mins) Past experience interview with Hiring Manager (video call - 30 mins) Technical and culture interview with Team and Stakeholder(s) (in person - 2 hours) We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people's lives for the better then we'd love to hear from you. Learn more at Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish. If there's anything we can do to accommodate your specific situation, please let us know. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Salary Finance's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service . click apply for full job details
