Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Feb 06, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Location You can be based in London , Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Job description Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Officer partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. Essential Criteria: In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Feb 06, 2026
Full time
Location You can be based in London , Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Job description Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Officer partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. Essential Criteria: In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Location Croydon CR0 2WF, Liverpool L3 9AF, Manchester M5 3LZ, Sheffield S3 8NU, Southport PR8 2HH, Glasgow G4 0BT, Cardiff CF24 0AB. About the job Job summary We're recruiting Principal Technical Architects across four digital portfolios: Migration and Borders Technology, Police and Public Protection Technology, Data Services and Analytics and Automation and Innovation . They require strong technical leadership, the ability to work across complex technology landscapes, and the capability to drive meaningful transformation through secure, user centred and scalable solutions. Migration and Borders Technology Portfolio (MBTP) MBTP delivers the technology, data and cyber services that protect the UK border, support legitimate travel and trade, and enable people to prove their status to live and work in the UK. They manage high volume systems that handle people, passports and passenger movements, serving hundreds of thousands of users daily. Police and Public Protection Technology Portfolio (PPPT) PPPT supports critical national policing and public safety systems, including Law Enforcement Data Service; the Police National Database; Automatic Number Plate Recognition; offender and safeguarding systems; and key homeland security and international data sharing capabilities. PPPT designs, builds and operates modern, secure digital services at national scale that underpin millions of daily operational decisions across UK policing and help protect the public and manage risk. Data Services and Analytics (DSA) DSA is one of government's leading data analytics centres, central to the Home Office's data transformation. It provides strategic value by delivering innovative data insight services that help solve real government challenges, including the design and adoption of modern data architectures and medallion patterns. Automation and Innovation This portfolio turns emerging technologies into practical, high impact solutions by prototyping and deploying automation and advanced technologies to deliver significant efficiency savings. Working with the Digital Innovation Lab, you will operate at the forefront of public sector innovation, translating complex technologies into business outcomes through strong full stack architecture knowledge and a strategic, forward thinking approach. They deliver integrated, resilient services that support national security and public service transformation. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As Principal Technical Architect, you will define and execute the technical strategy for your responsibility, collaborating with senior leadership and diverse teams to ensure alignment with organisational, cross-departmental, and government-wide objectives. You will proactively seek opportunities to leverage emerging technologies such as cloud, AI, and IoT. You will ensure that technical solutions are secure, user-focused, and capable of adapting to evolving business needs. You will lead the design and review processes for complex systems and infrastructure, championing architectural best practices and governance. By bridging technical and business perspectives, you will resolve high-risk issues and shape initiatives that drive transformation. Your role includes guiding and inspiring other architects, facilitating professional growth, and establishing an environment where innovative thinking thrives. Person specification Main Responsibilities Own and deliver the overarching technical strategy, guiding architectural decisions that balance risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digital transformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. Oversee integration of new systems, developing detailed plans that align with broader organisational and cross-government strategies. Assess current systems to identify areas for improvement, analyse potential risks, and promote emerging best practices in the field. Facilitate stakeholder discussions, serving as the key escalation point for complex or high-risk design challenges. Drive continuous improvement, incorporating lessons learned into future strategies and ensuring consistency in architecture across multiple domains. Essential Skills Significant experience of designing cloud platform and applications architectures, across CSPs such as AWS and MS Azure, ideally evidencing microservice and serverless architectures deployed at scale. Shown leadership in delivering complex, innovative technical architectures at scale, inspiring technical excellence and forward-thinking design. Strategic foresight to anticipate future technologies and identify opportunities for transformation or optimisation. Experience managing diverse technology landscapes, including third-party suppliers, cloud environments, and cross-departmental teams. Deep knowledge of engineering principles, agile methods, DevOps, and secure-by-design approaches, ensuring robust, resilient solutions. Track record of delivering solutions on time and within scope, balancing budget, security, and quality considerations. Strong communication and stakeholder engagement skills, translating complex technical concepts into clear, actionable insights. Ownership of technical roadmaps and strategies, ensuring solutions align with enterprise objectives and evolving user needs.
Feb 06, 2026
Full time
Location Croydon CR0 2WF, Liverpool L3 9AF, Manchester M5 3LZ, Sheffield S3 8NU, Southport PR8 2HH, Glasgow G4 0BT, Cardiff CF24 0AB. About the job Job summary We're recruiting Principal Technical Architects across four digital portfolios: Migration and Borders Technology, Police and Public Protection Technology, Data Services and Analytics and Automation and Innovation . They require strong technical leadership, the ability to work across complex technology landscapes, and the capability to drive meaningful transformation through secure, user centred and scalable solutions. Migration and Borders Technology Portfolio (MBTP) MBTP delivers the technology, data and cyber services that protect the UK border, support legitimate travel and trade, and enable people to prove their status to live and work in the UK. They manage high volume systems that handle people, passports and passenger movements, serving hundreds of thousands of users daily. Police and Public Protection Technology Portfolio (PPPT) PPPT supports critical national policing and public safety systems, including Law Enforcement Data Service; the Police National Database; Automatic Number Plate Recognition; offender and safeguarding systems; and key homeland security and international data sharing capabilities. PPPT designs, builds and operates modern, secure digital services at national scale that underpin millions of daily operational decisions across UK policing and help protect the public and manage risk. Data Services and Analytics (DSA) DSA is one of government's leading data analytics centres, central to the Home Office's data transformation. It provides strategic value by delivering innovative data insight services that help solve real government challenges, including the design and adoption of modern data architectures and medallion patterns. Automation and Innovation This portfolio turns emerging technologies into practical, high impact solutions by prototyping and deploying automation and advanced technologies to deliver significant efficiency savings. Working with the Digital Innovation Lab, you will operate at the forefront of public sector innovation, translating complex technologies into business outcomes through strong full stack architecture knowledge and a strategic, forward thinking approach. They deliver integrated, resilient services that support national security and public service transformation. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As Principal Technical Architect, you will define and execute the technical strategy for your responsibility, collaborating with senior leadership and diverse teams to ensure alignment with organisational, cross-departmental, and government-wide objectives. You will proactively seek opportunities to leverage emerging technologies such as cloud, AI, and IoT. You will ensure that technical solutions are secure, user-focused, and capable of adapting to evolving business needs. You will lead the design and review processes for complex systems and infrastructure, championing architectural best practices and governance. By bridging technical and business perspectives, you will resolve high-risk issues and shape initiatives that drive transformation. Your role includes guiding and inspiring other architects, facilitating professional growth, and establishing an environment where innovative thinking thrives. Person specification Main Responsibilities Own and deliver the overarching technical strategy, guiding architectural decisions that balance risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digital transformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. Oversee integration of new systems, developing detailed plans that align with broader organisational and cross-government strategies. Assess current systems to identify areas for improvement, analyse potential risks, and promote emerging best practices in the field. Facilitate stakeholder discussions, serving as the key escalation point for complex or high-risk design challenges. Drive continuous improvement, incorporating lessons learned into future strategies and ensuring consistency in architecture across multiple domains. Essential Skills Significant experience of designing cloud platform and applications architectures, across CSPs such as AWS and MS Azure, ideally evidencing microservice and serverless architectures deployed at scale. Shown leadership in delivering complex, innovative technical architectures at scale, inspiring technical excellence and forward-thinking design. Strategic foresight to anticipate future technologies and identify opportunities for transformation or optimisation. Experience managing diverse technology landscapes, including third-party suppliers, cloud environments, and cross-departmental teams. Deep knowledge of engineering principles, agile methods, DevOps, and secure-by-design approaches, ensuring robust, resilient solutions. Track record of delivering solutions on time and within scope, balancing budget, security, and quality considerations. Strong communication and stakeholder engagement skills, translating complex technical concepts into clear, actionable insights. Ownership of technical roadmaps and strategies, ensuring solutions align with enterprise objectives and evolving user needs.
Location Birmingham Regional Centre - Arena Central Bristol Regional Centre - 3 Glass Wharf Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Liverpool Regional Centre - Water Street Manchester Regional Centre - Three New Bailey Newcastle Upon Tyne - Benton Park View Telford - Plaza 1 and 2 Worthing - Teville Gate House Stratford Regional Centre - Westfield Avenue Please note that due to workforce controls, Leeds and Newcastle are only available to existing HMRC staff in these locations. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria: Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Desirable Criteria: Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Agile methodologies and principles.
Feb 05, 2026
Full time
Location Birmingham Regional Centre - Arena Central Bristol Regional Centre - 3 Glass Wharf Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Liverpool Regional Centre - Water Street Manchester Regional Centre - Three New Bailey Newcastle Upon Tyne - Benton Park View Telford - Plaza 1 and 2 Worthing - Teville Gate House Stratford Regional Centre - Westfield Avenue Please note that due to workforce controls, Leeds and Newcastle are only available to existing HMRC staff in these locations. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria: Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Desirable Criteria: Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Agile methodologies and principles.
Location Based in one of our UK office sites in London, Glasgow, Durham or Lytham About the job Job summary NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861. A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively. We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month. Reporting into the Chief Technology Officer, the role will ensure the Business has the appropriate technical and business design provision and capability to ensure Business Transformation Programme and wider Business goals can be met. Ensure the solutions being designed meet the business requirements by delivering the desired outcomes, target architecture and industry standards . Job description Full details of the key responsibilities can be found on the attached role profile Person specification Essential experience • Significant experience as a successful enterprise architect. • Significant experience of working in a compliant or regulated environment • Significant experience in architecture lead roles in an outsourced business environment • Significant experience of Data Centre, Cloud, AI, Digital Transformation in a financial services industry. • Significant experience of managing the specification, development and delivery of change from a wide variety of third-party agencies, suppliers and specialists. • Considerable experience of working across all digital channels. • Proven track record of leading inhouse and external high performing teams. • Demonstrable experience in leading EA function in a significant business transformation context Required qualifications • Degree in computer science, information systems, engineering or related subjects or equivalent by experience • TOGAF certification or equivalent certification is desirable but not a requirement for the role. Essential skills • Excellent communication, influencing abilities • Excellent written and verbal communication • Effective leadership skills Essential technical knowledge and skills • Knowledge of all components of a holistic EA. • Solid understanding of software, hardware, architecture framework. • Practical knowledge and experience of leading-edge technologies • Knowledge of current and emerging trends eg agile project management practices, open source, cloud platforms, and digital technology services • In-depth knowledge of systems architectures, performance, resilience, and scalability Qualifications Degree in computer science, information systems, engineering or related subjects or equivalent by experience Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Communicating and Influencing Leadership Delivering at Pace Managing a Quality Service We only ask for evidence of these behaviours on your application form: Changing and Improving Communicating and Influencing Leadership
Feb 05, 2026
Full time
Location Based in one of our UK office sites in London, Glasgow, Durham or Lytham About the job Job summary NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861. A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively. We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month. Reporting into the Chief Technology Officer, the role will ensure the Business has the appropriate technical and business design provision and capability to ensure Business Transformation Programme and wider Business goals can be met. Ensure the solutions being designed meet the business requirements by delivering the desired outcomes, target architecture and industry standards . Job description Full details of the key responsibilities can be found on the attached role profile Person specification Essential experience • Significant experience as a successful enterprise architect. • Significant experience of working in a compliant or regulated environment • Significant experience in architecture lead roles in an outsourced business environment • Significant experience of Data Centre, Cloud, AI, Digital Transformation in a financial services industry. • Significant experience of managing the specification, development and delivery of change from a wide variety of third-party agencies, suppliers and specialists. • Considerable experience of working across all digital channels. • Proven track record of leading inhouse and external high performing teams. • Demonstrable experience in leading EA function in a significant business transformation context Required qualifications • Degree in computer science, information systems, engineering or related subjects or equivalent by experience • TOGAF certification or equivalent certification is desirable but not a requirement for the role. Essential skills • Excellent communication, influencing abilities • Excellent written and verbal communication • Effective leadership skills Essential technical knowledge and skills • Knowledge of all components of a holistic EA. • Solid understanding of software, hardware, architecture framework. • Practical knowledge and experience of leading-edge technologies • Knowledge of current and emerging trends eg agile project management practices, open source, cloud platforms, and digital technology services • In-depth knowledge of systems architectures, performance, resilience, and scalability Qualifications Degree in computer science, information systems, engineering or related subjects or equivalent by experience Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Communicating and Influencing Leadership Delivering at Pace Managing a Quality Service We only ask for evidence of these behaviours on your application form: Changing and Improving Communicating and Influencing Leadership
Location Croydon CR0 2WF, Manchester M5 3LZ, Southport PR8 2HH About the job Job summary The End User Compute and Collaboration (EUC&C) team is a multifaceted group responsible for various critical functions within the organisation. The EUC&C team plays a vital role in enhancing the organisation's digital presence and improving collaboration and communication across various departments. Their efforts ensure that end-users have the tools and support they need to work efficiently and effectively. The Collaboration Engineering team designs, delivers, and supports services built upon the full suite of E5 licensed products under M365, Power Platform and Azure. They offer tailored support, training, and promote the benefits of M365 tools through a Digital Champions community. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Lead Technical Architect, you will drive the design and implementation of enterprise-wide technical solutions that shape our future business capabilities. Leading cross-functional teams, you'll ensure alignment with broader government strategies while guiding solutions around modern technologies like cloud, AI, IoT, blockchain, and more. With a focus on security, agility, and innovation, you'll oversee multiple projects, mentor fellow architects, and collaborate with senior stakeholders. This is a pivotal role for an experienced leader passionate about delivering impactful solutions that support both user needs and organisational goals. As a Lead Technical Architect, you will proactively shape and deliver infrastructure and technical solutions across multiple projects or teams. You will ensure solutions align with the wider enterprise architecture and strategic goals, leveraging modern technologies to drive innovative outcomes. Collaborating with a range of stakeholders, including senior leadership, cross-functional teams, and external partners. You will balance near-term delivery with long-term scalability, security, and maintainability. You will define and evolve technical roadmaps, advise on strategic technology investments, and identify opportunities for continual improvement. Through clear, concise communication, you will secure buy-in for architectural initiatives and mentor junior architects to foster a high-performing architecture community. By evaluating emerging trends, incorporating lessons learned, and championing best practices, you will keep the technical estate flexible and future-proof, positioning the organisation for ongoing success. Person specification Main Responsibilities : Define and maintain enterprise-wide technical strategies, roadmaps, and architectures aligned with broader business objectives. Oversee design reviews, incorporating "Secure by Design" principles and compliance with architectural governance. Coordinate with cross-government teams and external partners to ensure cohesive, integrated solutions. Drive digital innovation by evaluating emerging technologies, embracing best practices, and championing continuous improvement. Mentor and coach architects, fostering a culture of collaboration and technical excellence. Facilitate the design and delivery of complex systems, ensuring performance, reliability, and security requirements are met. Lead multiple projects, collaborating with stakeholders to address risks, budgets, and timelines. Evaluate outcomes and integrate lessons learned into future strategies, enabling sustainable, long-term solutions. Essential Skills: Consistent track record of ability to lead complex technical architectures, championing innovation and best practices. Experience working across multiple domains or projects, coordinating with third-party suppliers and cross-government teams. Aptitude for anticipating future technologies and aligning solutions with broader strategies and business outcomes. Expertise in delivering secure, reliable, and scalable systems within defined time and quality constraints. Strong grasp of agile methodologies, DevOps principles, and design patterns, paired with enterprise architecture frameworks (e.g., TOGAF). Excellent stakeholder management and communication skills, translating complex technical topics for diverse audiences. Demonstrated leadership in mentoring or guiding other architects or technical professionals.
Feb 05, 2026
Full time
Location Croydon CR0 2WF, Manchester M5 3LZ, Southport PR8 2HH About the job Job summary The End User Compute and Collaboration (EUC&C) team is a multifaceted group responsible for various critical functions within the organisation. The EUC&C team plays a vital role in enhancing the organisation's digital presence and improving collaboration and communication across various departments. Their efforts ensure that end-users have the tools and support they need to work efficiently and effectively. The Collaboration Engineering team designs, delivers, and supports services built upon the full suite of E5 licensed products under M365, Power Platform and Azure. They offer tailored support, training, and promote the benefits of M365 tools through a Digital Champions community. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Lead Technical Architect, you will drive the design and implementation of enterprise-wide technical solutions that shape our future business capabilities. Leading cross-functional teams, you'll ensure alignment with broader government strategies while guiding solutions around modern technologies like cloud, AI, IoT, blockchain, and more. With a focus on security, agility, and innovation, you'll oversee multiple projects, mentor fellow architects, and collaborate with senior stakeholders. This is a pivotal role for an experienced leader passionate about delivering impactful solutions that support both user needs and organisational goals. As a Lead Technical Architect, you will proactively shape and deliver infrastructure and technical solutions across multiple projects or teams. You will ensure solutions align with the wider enterprise architecture and strategic goals, leveraging modern technologies to drive innovative outcomes. Collaborating with a range of stakeholders, including senior leadership, cross-functional teams, and external partners. You will balance near-term delivery with long-term scalability, security, and maintainability. You will define and evolve technical roadmaps, advise on strategic technology investments, and identify opportunities for continual improvement. Through clear, concise communication, you will secure buy-in for architectural initiatives and mentor junior architects to foster a high-performing architecture community. By evaluating emerging trends, incorporating lessons learned, and championing best practices, you will keep the technical estate flexible and future-proof, positioning the organisation for ongoing success. Person specification Main Responsibilities : Define and maintain enterprise-wide technical strategies, roadmaps, and architectures aligned with broader business objectives. Oversee design reviews, incorporating "Secure by Design" principles and compliance with architectural governance. Coordinate with cross-government teams and external partners to ensure cohesive, integrated solutions. Drive digital innovation by evaluating emerging technologies, embracing best practices, and championing continuous improvement. Mentor and coach architects, fostering a culture of collaboration and technical excellence. Facilitate the design and delivery of complex systems, ensuring performance, reliability, and security requirements are met. Lead multiple projects, collaborating with stakeholders to address risks, budgets, and timelines. Evaluate outcomes and integrate lessons learned into future strategies, enabling sustainable, long-term solutions. Essential Skills: Consistent track record of ability to lead complex technical architectures, championing innovation and best practices. Experience working across multiple domains or projects, coordinating with third-party suppliers and cross-government teams. Aptitude for anticipating future technologies and aligning solutions with broader strategies and business outcomes. Expertise in delivering secure, reliable, and scalable systems within defined time and quality constraints. Strong grasp of agile methodologies, DevOps principles, and design patterns, paired with enterprise architecture frameworks (e.g., TOGAF). Excellent stakeholder management and communication skills, translating complex technical topics for diverse audiences. Demonstrated leadership in mentoring or guiding other architects or technical professionals.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Senior Technical Architect here at Justice Digital , to be part of our warm and collaborative HM Prison & Probation Service. This role aligns against the senior architect role from the Government Digital and Data Framework Our Senior Technical Architects are responsible for assuring, designing, and delivering digital services. You will be working with developers, Site Reliability Engineers and security experts, user researchers, product managers, designers, delivery managers, and content specialists who share a vision for improving government through smarter use of technology. You will collaborate to develop our strategy, connect people and build trust with clear communication, and provide empathetic technical leadership across diverse product teams. Our Senior Technical Architects will work to understand our technology, our business, and our people (colleagues, stakeholders, and users of our services), and to create an ambitious and pragmatic vision for our teams, using their technical expertise to bring our challenges and opportunities into focus alongside the views of other professions in our leadership team. A Senior Technical Architect can see the big picture, understanding our complex technology landscape, and can clearly and effectively communicate that big picture by building trust, developing great relationships, and empathising with others. They provide mentoring and support to other architects and engineering leadership in their service area, and they have a good understanding of a broad range of technologies, with experience in both software engineering and commercial enterprise, as well as providing effective governance, both within our organisation, and across our suppliers. As a Senior Technical Architect, your days will be varied. For example, you might be creating diagrams and data flows for replacing a legacy service; working directly with developers to ensure their services are robust and secure; supporting a new delivery manager to introduce or improve ways of working; or liaising with engineering leadership to develop guardrails and patterns for use across the department. We are looking for people who will encourage open discussion and build the architecture community within the Ministry of Justice, particularly within His Majesty's Prisons and Probation Service Digital department and Office of the CTO. You should have a mindset for growth and learning, constantly looking for emerging technologies, tools and good practice. We are a flexible organisation, and we understand that people can't always work 5 days a week or might have responsibilities that sometimes clash with standard office hours. We work as flexibly as we can, including offering part time hours, so if in doubt please do get in touch. If you're the right candidate we will do our best to work around you. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 Key Responsibilities: Collaborate with the Lead Technical Architect to refine and progress technical vision for HMPPS Digital, develop our strategy and be accountable for our technology estate. Communicate about our technology across teams and professions, both within our Digital unit and across all parts of the Ministry of Justice; seeing the big picture and bringing it to all stakeholders. Collaborate and find agreement with senior stakeholders, providing both technical and non-technical direction and challenge, as well as pragmatic compromise to deliver value across your teams and the service area. Create structured analysis of technical concepts, providing insight for multi-disciplinary decision-making, whilst seeking opportunities to collaborate and develop patterns and guidelines for the Digital Unit. Guide and influence choices to align with strategy, and seek out opportunities for digital transformation, helping all understand the value of technical decisions. Engage with our portfolio, assurance, risk management, cyber, and information assurance leadership to ensure priorities, such as Secure by Design, are represented alongside those of the business and other digital teams. Advocate for a diverse, inclusive culture across the engineering community, growing awareness, inclusivity, and balance, including being a champion for increasing women and minorities in our workforce. Mentor, coach, line-manage, and help recruit more great technical architects and engineering leadership. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Our Tech Stack This is our tech, both strategic and legacy. You don't need to have experience with all of these, but we hope you see some familiar things. Modern strategic software built in Java/Kotlin, Typescript and Python Public GitHub repositories for our work Resilient infrastructure in the cloud (primarily AWS), containerisation and Kubernetes, using infrastructure as code (IaC) and platforms as a service (PaaS) Progressive software development practices such as Domain-Driven Design (DDD), test-driven development (TDD), continuous integration (CI) and continuous delivery (CD) A new multi-tier architecture, creating central data and business logic platforms to accelerate our product development and support our growing artificial intelligence product suite. Mac laptops for delivering our work Check out our tech-radar for more Does this sound like a role that meets your requirements? If this feels like an exciting challenge, something you are enthusiastic about, and you want to join our team please read on. Person Specification Essential Experience as a software engineer, cloud engineer, or software architect, delivering digital products into production environments. Has practical experience across multiple layers of a modern web architecture such as user interfaces, APIs, data stores, event driven components, or cloud native infrastructure. Has led or influenced technical decisions and can explain the factors they took into consideration and the outcome and impact on the organisation. Strong communication skills with experience of communicating complex technical subjects to a range of audiences, from developers and engineers to senior non-technical colleagues, using clear language, diagrams or prototypes. Has experience influencing stakeholders, building trust, negotiating, and persuade decision makers to achieve wider organisational goals. Has identified security risks emerging when operating in a public cloud environment and designed solutions that have mitigated for those risks. Has introduced or championed technical best practice within an organisation, which could include Continuous integration, continuous delivery, DevOps or Test-Driven development. Willingness to be assessed against the requirements for SC clearance We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy .
Feb 05, 2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Senior Technical Architect here at Justice Digital , to be part of our warm and collaborative HM Prison & Probation Service. This role aligns against the senior architect role from the Government Digital and Data Framework Our Senior Technical Architects are responsible for assuring, designing, and delivering digital services. You will be working with developers, Site Reliability Engineers and security experts, user researchers, product managers, designers, delivery managers, and content specialists who share a vision for improving government through smarter use of technology. You will collaborate to develop our strategy, connect people and build trust with clear communication, and provide empathetic technical leadership across diverse product teams. Our Senior Technical Architects will work to understand our technology, our business, and our people (colleagues, stakeholders, and users of our services), and to create an ambitious and pragmatic vision for our teams, using their technical expertise to bring our challenges and opportunities into focus alongside the views of other professions in our leadership team. A Senior Technical Architect can see the big picture, understanding our complex technology landscape, and can clearly and effectively communicate that big picture by building trust, developing great relationships, and empathising with others. They provide mentoring and support to other architects and engineering leadership in their service area, and they have a good understanding of a broad range of technologies, with experience in both software engineering and commercial enterprise, as well as providing effective governance, both within our organisation, and across our suppliers. As a Senior Technical Architect, your days will be varied. For example, you might be creating diagrams and data flows for replacing a legacy service; working directly with developers to ensure their services are robust and secure; supporting a new delivery manager to introduce or improve ways of working; or liaising with engineering leadership to develop guardrails and patterns for use across the department. We are looking for people who will encourage open discussion and build the architecture community within the Ministry of Justice, particularly within His Majesty's Prisons and Probation Service Digital department and Office of the CTO. You should have a mindset for growth and learning, constantly looking for emerging technologies, tools and good practice. We are a flexible organisation, and we understand that people can't always work 5 days a week or might have responsibilities that sometimes clash with standard office hours. We work as flexibly as we can, including offering part time hours, so if in doubt please do get in touch. If you're the right candidate we will do our best to work around you. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 Key Responsibilities: Collaborate with the Lead Technical Architect to refine and progress technical vision for HMPPS Digital, develop our strategy and be accountable for our technology estate. Communicate about our technology across teams and professions, both within our Digital unit and across all parts of the Ministry of Justice; seeing the big picture and bringing it to all stakeholders. Collaborate and find agreement with senior stakeholders, providing both technical and non-technical direction and challenge, as well as pragmatic compromise to deliver value across your teams and the service area. Create structured analysis of technical concepts, providing insight for multi-disciplinary decision-making, whilst seeking opportunities to collaborate and develop patterns and guidelines for the Digital Unit. Guide and influence choices to align with strategy, and seek out opportunities for digital transformation, helping all understand the value of technical decisions. Engage with our portfolio, assurance, risk management, cyber, and information assurance leadership to ensure priorities, such as Secure by Design, are represented alongside those of the business and other digital teams. Advocate for a diverse, inclusive culture across the engineering community, growing awareness, inclusivity, and balance, including being a champion for increasing women and minorities in our workforce. Mentor, coach, line-manage, and help recruit more great technical architects and engineering leadership. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Our Tech Stack This is our tech, both strategic and legacy. You don't need to have experience with all of these, but we hope you see some familiar things. Modern strategic software built in Java/Kotlin, Typescript and Python Public GitHub repositories for our work Resilient infrastructure in the cloud (primarily AWS), containerisation and Kubernetes, using infrastructure as code (IaC) and platforms as a service (PaaS) Progressive software development practices such as Domain-Driven Design (DDD), test-driven development (TDD), continuous integration (CI) and continuous delivery (CD) A new multi-tier architecture, creating central data and business logic platforms to accelerate our product development and support our growing artificial intelligence product suite. Mac laptops for delivering our work Check out our tech-radar for more Does this sound like a role that meets your requirements? If this feels like an exciting challenge, something you are enthusiastic about, and you want to join our team please read on. Person Specification Essential Experience as a software engineer, cloud engineer, or software architect, delivering digital products into production environments. Has practical experience across multiple layers of a modern web architecture such as user interfaces, APIs, data stores, event driven components, or cloud native infrastructure. Has led or influenced technical decisions and can explain the factors they took into consideration and the outcome and impact on the organisation. Strong communication skills with experience of communicating complex technical subjects to a range of audiences, from developers and engineers to senior non-technical colleagues, using clear language, diagrams or prototypes. Has experience influencing stakeholders, building trust, negotiating, and persuade decision makers to achieve wider organisational goals. Has identified security risks emerging when operating in a public cloud environment and designed solutions that have mitigated for those risks. Has introduced or championed technical best practice within an organisation, which could include Continuous integration, continuous delivery, DevOps or Test-Driven development. Willingness to be assessed against the requirements for SC clearance We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy .
Location Bristol, Darlington, London, Manchester, Wolverhampton About the job Job summary Here at the Ministry of Housing, Communities and Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all a part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We have circa 3,500 staff who are based in 20 offices across the UK. As a senior technical architect for MHCLG you'll sit within the heart of the technology team in our digital directorate. The technology team is responsible for delivering various modern technology services to a user base. We work flexibly to deliver excellent user centred services within Microsoft Azure, AWS, Microsoft 365 and other SaaS and Desktop apps. We're now looking to build internal capability and skills so that we can take forward cloud-based services for the department. We're looking for a "Senior Technical Architect" who will sit within solution architecture space. Your work will include the creation of new capabilities and services that span digital services and other organisational teams. The team works in a fast-paced environment with a high degree of autonomy. Find out more about our Digital teams and what they are working on through our MHCLG Digital blog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. Job description As a Senior Technical Architect, you'll; Lead a small team that assesses requests from the organisation relating to new and existing services, understanding the actual requirement and identifying an overall solution that will meet the needs Work closely with dedicated Azure, AWS and Cyber Security teams to ensure the necessary work is then taken forward Be responsible for day to day management of some core services such as DNS, New Requirements, Data, Mail and systems/services migrations/integrations and Zscaler Administration Identify changes to infrastructure and solutions in Azure, AWS or other services that allow introduction of new services to meet business needs whilst ensuring alignment of solutions to our target architecture and broader technical strategy Evaluate the impact of change of your proposed solutions on our current technical cloud estate and core IT services such as M365 Line manage engineers, educate, mentor and coach them and other teams in applying architectural techniques and improving capabilities or skills to meet changing needs Articulate key technologies' impact on cost, capacity, transformation, risk, business enablement and transformation objectives Manage migration of systems, services and/or data whilst leading on your own set of services to develop, maintain, automate, monitor, audit, and de-provision using Infrastructure-as-Code or other tools Ensure your solutions or services are secure and compliant, working with cyber-security and other areas to design well, remediate issues and ensure that solution designs achieve sign off at relevant checkpoints Triage new requirements, translating business requirements and non-functional requirements into solution designs, working across multiple technologies and subject matter experts to integrate components into an overall service Person specification As a Senior Technical Architect, you'll have: Experience within an enterprise environment of integrating various technical elements to provide an overall solution within Azure, AWS or SaaS based services Prior experience as an architect in an enterprise setting, with hands-on experience architecting and implementing secure, reliable & resilient solutions and/or applications at a broad level to meet business needs Experience of being able to work with business and technology stakeholders to articulate and translate business problems into technical designs for systems characterised by levels of risk, impact and business or technical complexity Experience working with the enterprise and AWS/Azure architects to develop strategies and roadmaps from a business and technology perspective, including 'as-is', 'to-be' and transitional states Experience working under broad direction in a fast-paced and results-oriented environment, using Agile and waterfall Prior use of Terraform as Code for deployment and maintenance of cloud infrastructure and resources Experience in modern authentication, authorisation, and Identity Management systems, particularly in using them to provide a seamless user experience with SaaS applications and cloud hosted services. Experiences or knowledge in network security best practices, including Zero Trust (Zscaler), IAM/Entra, and encryption standards Microsoft Azure Solutions Architect Expert Certification or AWS Solutions Architect Professional Certification
Feb 05, 2026
Full time
Location Bristol, Darlington, London, Manchester, Wolverhampton About the job Job summary Here at the Ministry of Housing, Communities and Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all a part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We have circa 3,500 staff who are based in 20 offices across the UK. As a senior technical architect for MHCLG you'll sit within the heart of the technology team in our digital directorate. The technology team is responsible for delivering various modern technology services to a user base. We work flexibly to deliver excellent user centred services within Microsoft Azure, AWS, Microsoft 365 and other SaaS and Desktop apps. We're now looking to build internal capability and skills so that we can take forward cloud-based services for the department. We're looking for a "Senior Technical Architect" who will sit within solution architecture space. Your work will include the creation of new capabilities and services that span digital services and other organisational teams. The team works in a fast-paced environment with a high degree of autonomy. Find out more about our Digital teams and what they are working on through our MHCLG Digital blog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. Job description As a Senior Technical Architect, you'll; Lead a small team that assesses requests from the organisation relating to new and existing services, understanding the actual requirement and identifying an overall solution that will meet the needs Work closely with dedicated Azure, AWS and Cyber Security teams to ensure the necessary work is then taken forward Be responsible for day to day management of some core services such as DNS, New Requirements, Data, Mail and systems/services migrations/integrations and Zscaler Administration Identify changes to infrastructure and solutions in Azure, AWS or other services that allow introduction of new services to meet business needs whilst ensuring alignment of solutions to our target architecture and broader technical strategy Evaluate the impact of change of your proposed solutions on our current technical cloud estate and core IT services such as M365 Line manage engineers, educate, mentor and coach them and other teams in applying architectural techniques and improving capabilities or skills to meet changing needs Articulate key technologies' impact on cost, capacity, transformation, risk, business enablement and transformation objectives Manage migration of systems, services and/or data whilst leading on your own set of services to develop, maintain, automate, monitor, audit, and de-provision using Infrastructure-as-Code or other tools Ensure your solutions or services are secure and compliant, working with cyber-security and other areas to design well, remediate issues and ensure that solution designs achieve sign off at relevant checkpoints Triage new requirements, translating business requirements and non-functional requirements into solution designs, working across multiple technologies and subject matter experts to integrate components into an overall service Person specification As a Senior Technical Architect, you'll have: Experience within an enterprise environment of integrating various technical elements to provide an overall solution within Azure, AWS or SaaS based services Prior experience as an architect in an enterprise setting, with hands-on experience architecting and implementing secure, reliable & resilient solutions and/or applications at a broad level to meet business needs Experience of being able to work with business and technology stakeholders to articulate and translate business problems into technical designs for systems characterised by levels of risk, impact and business or technical complexity Experience working with the enterprise and AWS/Azure architects to develop strategies and roadmaps from a business and technology perspective, including 'as-is', 'to-be' and transitional states Experience working under broad direction in a fast-paced and results-oriented environment, using Agile and waterfall Prior use of Terraform as Code for deployment and maintenance of cloud infrastructure and resources Experience in modern authentication, authorisation, and Identity Management systems, particularly in using them to provide a seamless user experience with SaaS applications and cloud hosted services. Experiences or knowledge in network security best practices, including Zero Trust (Zscaler), IAM/Entra, and encryption standards Microsoft Azure Solutions Architect Expert Certification or AWS Solutions Architect Professional Certification
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Feb 05, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location Norcross - Tomlinson House, FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW, Kentigern House, Glasgow, G2 3EX. About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today! Job description DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. As a Senior DevOps Engineer, you will be at the heart of managing and optimising our development processes. Your responsibilities will include overseeing tools and testing environments, managing central code control, maintaining development standards, and writing software that automates systems. You will design secure solutions and deliver complex projects using modern development standards. Your role will also involve troubleshooting and resolving complex service faults and designing efficient systems with medium levels of risk and complexity. You will actively collaborate with user researchers to champion user-focused design, as well as with technical and solutions architects and software developers. In addition, you will underpin the development of both internal user services and public-facing services. You will deploy and manage applications on OpenShift and third-party PaaS solutions and manage CI/CD pipelines. The ideal candidate will demonstrate strong leadership, effective communication, decision-making skills, and a commitment to continuous improvement and development. Responsibilities A Senior DevOps Engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories. At this role level, you will: Transform technical requirements into an effective DevOps toolchain to enable product delivery Ensure that deployment strategies for products are repeatable, scalable and highly available Have deep technical knowledge, providing support to delivery teams and solving complex problems Manage service components and optimise development processes to ensure they meet business needs and performance indicators. Design secure solutions and services with controls specifically engineered to mitigate security threats. Use modern development standards to design, code, test, and document programs or scripts of medium-to-high complexity. Identify, locate, and fix complex service faults while advising others on different methodologies and types of service support. Design systems with medium levels of risk and complexity, ensuring the selection of appropriate technology and efficient resource use. Collaborate with user researchers to champion user research, prioritise and define approaches to understand the user story, and offer recommendations on the best tools and methods to use. Deploy, manage, and scale applications on OpenShift and third-party Platform as a Service (PaaS) solutions, while setting up and managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues Person specification You will need the following skills for this role: Availability and Capacity Management (Senior DevOps Engineer) You can manage service components to ensure they meet business needs and key performance indicators (KPIs) (Skill Level: Working) Development process optimisation (Senior DevOps Engineer). You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill Level: Working) Information Security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill Level: Practitioner). Modern Development Standards. You can apply modern development standards and support others in applying them. (Skill Level: Practitioner) Programming and Build (Software Engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools (Skill Level: Practitioner) Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them use a variety of prototyping methods and choose the most appropriate (Skill Level: Practitioner) Service Support. You can identify, locate, and fix complex service faults, and advise others on different methodologies and types of service support.(Skill Level: Expert) Systems Design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods, and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill Level: Practitioner) Systems Integration. You can define the integration build co-ordinate build activities across systems understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, and guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill Level: Practitioner) You will hold a recognized technical certification appropriate to the role or be prepared to obtain this while in post. Desirable Experience: Experience with OpenShift: As our solutions are run on OpenShift, experience with deploying, managing, and scaling applications on this platform is highly desirable. This includes understanding of OpenShift's architecture, its project and application concepts, and its command-line client. Proficiency with Prometheus and Terraform: Experience with Prometheus for monitoring and alerting purposes is desirable. Familiarity with Terraform for infrastructure as code (IaC) to provision and manage any cloud, infrastructure, or service is also needed. Containerization and Kubernetes Experience: Hands-on experience with Docker or other containerization technologies is needed. Understanding of Kubernetes for container orchestration is also crucial, including the ability to design, deploy and manage applications within a Kubernetes environment. . click apply for full job details
Feb 05, 2026
Full time
Location Norcross - Tomlinson House, FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW, Kentigern House, Glasgow, G2 3EX. About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today! Job description DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. As a Senior DevOps Engineer, you will be at the heart of managing and optimising our development processes. Your responsibilities will include overseeing tools and testing environments, managing central code control, maintaining development standards, and writing software that automates systems. You will design secure solutions and deliver complex projects using modern development standards. Your role will also involve troubleshooting and resolving complex service faults and designing efficient systems with medium levels of risk and complexity. You will actively collaborate with user researchers to champion user-focused design, as well as with technical and solutions architects and software developers. In addition, you will underpin the development of both internal user services and public-facing services. You will deploy and manage applications on OpenShift and third-party PaaS solutions and manage CI/CD pipelines. The ideal candidate will demonstrate strong leadership, effective communication, decision-making skills, and a commitment to continuous improvement and development. Responsibilities A Senior DevOps Engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories. At this role level, you will: Transform technical requirements into an effective DevOps toolchain to enable product delivery Ensure that deployment strategies for products are repeatable, scalable and highly available Have deep technical knowledge, providing support to delivery teams and solving complex problems Manage service components and optimise development processes to ensure they meet business needs and performance indicators. Design secure solutions and services with controls specifically engineered to mitigate security threats. Use modern development standards to design, code, test, and document programs or scripts of medium-to-high complexity. Identify, locate, and fix complex service faults while advising others on different methodologies and types of service support. Design systems with medium levels of risk and complexity, ensuring the selection of appropriate technology and efficient resource use. Collaborate with user researchers to champion user research, prioritise and define approaches to understand the user story, and offer recommendations on the best tools and methods to use. Deploy, manage, and scale applications on OpenShift and third-party Platform as a Service (PaaS) solutions, while setting up and managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues Person specification You will need the following skills for this role: Availability and Capacity Management (Senior DevOps Engineer) You can manage service components to ensure they meet business needs and key performance indicators (KPIs) (Skill Level: Working) Development process optimisation (Senior DevOps Engineer). You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill Level: Working) Information Security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill Level: Practitioner). Modern Development Standards. You can apply modern development standards and support others in applying them. (Skill Level: Practitioner) Programming and Build (Software Engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools (Skill Level: Practitioner) Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them use a variety of prototyping methods and choose the most appropriate (Skill Level: Practitioner) Service Support. You can identify, locate, and fix complex service faults, and advise others on different methodologies and types of service support.(Skill Level: Expert) Systems Design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods, and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill Level: Practitioner) Systems Integration. You can define the integration build co-ordinate build activities across systems understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, and guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill Level: Practitioner) You will hold a recognized technical certification appropriate to the role or be prepared to obtain this while in post. Desirable Experience: Experience with OpenShift: As our solutions are run on OpenShift, experience with deploying, managing, and scaling applications on this platform is highly desirable. This includes understanding of OpenShift's architecture, its project and application concepts, and its command-line client. Proficiency with Prometheus and Terraform: Experience with Prometheus for monitoring and alerting purposes is desirable. Familiarity with Terraform for infrastructure as code (IaC) to provision and manage any cloud, infrastructure, or service is also needed. Containerization and Kubernetes Experience: Hands-on experience with Docker or other containerization technologies is needed. Understanding of Kubernetes for container orchestration is also crucial, including the ability to design, deploy and manage applications within a Kubernetes environment. . click apply for full job details
Location: East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow this link for further information about HMCTS: Job Description: As a Senior Software Developer at HMCTS you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our GitHub repository: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on: Java and Spring Boot to write our backend services js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users As a Senior Developer in HMCTS you will: Develop, improve and document code, following best practices and internal standards. Continuously learn and stay up to date with relevant technologies, identifying potential issues. Ensure product security, data confidentiality, and integrity, raising risks as needed. Support and maintain software, including limited out-of-hours work when required. Plan development, coordinate integration, and contribute to process improvement. Manage service availability effectively and cost-efficiently. Build and test system interfaces. Use test-driven development, write automation scripts, and participate in code reviews. Mentor junior colleagues and share technical expertise. Take ownership of the technical roadmap and promote best practice across the development lifecycle. Influence product strategy by providing technical insight to stakeholders Design and develop software based on user stories. Participate in recruitment and procurement. Person Specification We're seeking a full stack developer with the ability to develop and deploy high-quality code. The ideal candidate will have: Experience in building scalable enterprise applications using Java. Strong frontend proficiency with modern JavaScript frameworks (e.g., Angular, React, or Vue). A solid grasp of RESTful API design and relational database architecture (e.g., PostgreSQL). Proficiency in cloud-native architecture including infrastructure as code (e.g., Microsoft Azure, Terraform) Knowledge of the full development lifecycle, including CI/CD, authentication (OAuth2/OIDC), and system monitoring. Leadership capabilities, with a proven track record of mentoring junior engineers and driving technical standards. Experience utilising DevOps practices and containerisation tools (Docker/Kubernetes). A security-first mindset, with the ability to identify and mitigate vulnerabilities (OWASP top 10) during the design phase.
Feb 05, 2026
Full time
Location: East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow this link for further information about HMCTS: Job Description: As a Senior Software Developer at HMCTS you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our GitHub repository: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on: Java and Spring Boot to write our backend services js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users As a Senior Developer in HMCTS you will: Develop, improve and document code, following best practices and internal standards. Continuously learn and stay up to date with relevant technologies, identifying potential issues. Ensure product security, data confidentiality, and integrity, raising risks as needed. Support and maintain software, including limited out-of-hours work when required. Plan development, coordinate integration, and contribute to process improvement. Manage service availability effectively and cost-efficiently. Build and test system interfaces. Use test-driven development, write automation scripts, and participate in code reviews. Mentor junior colleagues and share technical expertise. Take ownership of the technical roadmap and promote best practice across the development lifecycle. Influence product strategy by providing technical insight to stakeholders Design and develop software based on user stories. Participate in recruitment and procurement. Person Specification We're seeking a full stack developer with the ability to develop and deploy high-quality code. The ideal candidate will have: Experience in building scalable enterprise applications using Java. Strong frontend proficiency with modern JavaScript frameworks (e.g., Angular, React, or Vue). A solid grasp of RESTful API design and relational database architecture (e.g., PostgreSQL). Proficiency in cloud-native architecture including infrastructure as code (e.g., Microsoft Azure, Terraform) Knowledge of the full development lifecycle, including CI/CD, authentication (OAuth2/OIDC), and system monitoring. Leadership capabilities, with a proven track record of mentoring junior engineers and driving technical standards. Experience utilising DevOps practices and containerisation tools (Docker/Kubernetes). A security-first mindset, with the ability to identify and mitigate vulnerabilities (OWASP top 10) during the design phase.
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Feb 05, 2026
Full time
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom Remote, United Kingdom Job Title: Oracle Service Consultant (Oracle Field Service Specialist) Hours: Full time (40-hours per week) Location : UK Remote with client travel We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions. You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes. Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Functional & Domain Leadership Lead business process discovery and requirements gathering for service management and field service operations Provide domain expertise across service operations including: Field service scheduling and dispatch Workforce management Mobile workforce enablement Asset and service lifecycle management Service logistics and parts management SLA, entitlement, and contract management Translate business needs into scalable Oracle Service and Oracle Field Service solutions Oracle Field Service (OFS) Expertise Design, configure, and implement Oracle Field Service solutions Lead OFS implementations including: Capacity and routing configuration Work zones and resource management Forecasting and demand planning Activity types, workflows, and business rules Mobility and technician experience optimization Optimize scheduling performance, route optimization, and field productivity Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems Solution Design & Delivery Act as functional lead on Oracle Service and Field Service projects Partner with technical teams on integrations, data models, and architecture Support UAT, go-live readiness, and post-production optimization Ensure solutions align with enterprise architecture, security, and compliance standard Advisory & Stakeholder Engagement Serve as a trusted advisor to business leaders and operational stakeholders Provide best-practice guidance based on industry standards and Oracle product capabilities Deliver workshops, demos, and solution walkthroughs Contribute to solution roadmaps and continuous improvement initiatives Experience required: 5+ years in service operations, field service transformation, or service technology consulting 3+ years of hands-on experience with Oracle Field Service (OFS) Proven experience delivering Oracle service-related implementations Experience working in enterprise or complex operational environments Product & Technical Knowledge Deep functional knowledge of Oracle Field Service Strong understanding of Oracle Service / Oracle CX Service modules Experience with: Scheduling and routing engines Workforce optimization Mobile workforce solutions Service process automation API and integration concepts Domain Expertise Strong understanding of service industries such as: Utilities Telecom Manufacturing Energy Healthcare services Field engineering services Expertise in operational KPIs, SLAs, and service performance metrics Preferred qualifications: Oracle certifications (OFS, Oracle CX, Oracle Cloud) Experience with Oracle Integration Cloud (OIC) Consulting background (system integrator, advisory, or enterprise consulting) What we offer Career progression within a global consulting organization Access to Oracle alliance training and certifications Opportunity to shape cloud, data, and integration transformation programs Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave. Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment. Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Location: East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow this link for further information about HMCTS: Job Description: We're seeking a Low Code Software Developer with the ability to develop and deploy high-quality enterprise-grade low code solutions. As a Software Developer at HMCTS you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. Examples of products can be found in our GitHub repository: You can find more information about our ways of working in the HMCTS Way: In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users and continue our Learning and Development. The Technologies we are also rely on are (not role specific): Java to write our backend services Node.js to write our frontend services Power Platform for low-code development UiPath for Robotic Process Automation Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. GOV.UK Design System for our web interfaces Macs to do all the above Key Responsibilities: Build, maintain and document low code solutions, following best practices and internal standards. Conduct internal testing, quality assurance, and participate in code reviews. Continuously learn and stay up to date with relevant technologies, identifying potential issues. Ensure product security, data confidentiality, and integrity, raising risks as needed. Support and maintain software, including limited out-of-hours work when required. Plan development, coordinate integration, and contribute to process improvement. Manage service availability effectively and cost-efficiently. Build and test system interfaces. Mentor junior colleagues and share technical expertise. Design and develop software based on user stories. Participate in recruitment and procurement. Skills & Experience: Sound knowledge in a wide range of technologies used in an enterprise, such as logging and monitoring, authentication/authorisation, cloud hosting environments, systems integration, source control, package management, Azure Windows Virtual Devices etc. An understanding of relational database systems (e.g. MSSQL or Dataverse) An understanding of APIs, systems integration, and cloud hosting environments (e.g. Azure). Experience of mentoring, coaching or leading other developers Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them Good communication skills and be able to collaborate with technical and non-technical teams. Essential Criteria: Experience developing and deploying enterprise low code solutions using Power Platform or UiPath. Sound knowledge of VB.NET Sound knowledge of JSON, XML, and XAML for data structuring Sound knowledge of HTTP, including the request/response lifecycle, headers, status codes, and the underlying mechanic of web applications Sound knowledge of Microsoft 365 Apps including SharePoint, OneDrive, and Excel
Feb 05, 2026
Full time
Location: East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow this link for further information about HMCTS: Job Description: We're seeking a Low Code Software Developer with the ability to develop and deploy high-quality enterprise-grade low code solutions. As a Software Developer at HMCTS you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. Examples of products can be found in our GitHub repository: You can find more information about our ways of working in the HMCTS Way: In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users and continue our Learning and Development. The Technologies we are also rely on are (not role specific): Java to write our backend services Node.js to write our frontend services Power Platform for low-code development UiPath for Robotic Process Automation Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. GOV.UK Design System for our web interfaces Macs to do all the above Key Responsibilities: Build, maintain and document low code solutions, following best practices and internal standards. Conduct internal testing, quality assurance, and participate in code reviews. Continuously learn and stay up to date with relevant technologies, identifying potential issues. Ensure product security, data confidentiality, and integrity, raising risks as needed. Support and maintain software, including limited out-of-hours work when required. Plan development, coordinate integration, and contribute to process improvement. Manage service availability effectively and cost-efficiently. Build and test system interfaces. Mentor junior colleagues and share technical expertise. Design and develop software based on user stories. Participate in recruitment and procurement. Skills & Experience: Sound knowledge in a wide range of technologies used in an enterprise, such as logging and monitoring, authentication/authorisation, cloud hosting environments, systems integration, source control, package management, Azure Windows Virtual Devices etc. An understanding of relational database systems (e.g. MSSQL or Dataverse) An understanding of APIs, systems integration, and cloud hosting environments (e.g. Azure). Experience of mentoring, coaching or leading other developers Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them Good communication skills and be able to collaborate with technical and non-technical teams. Essential Criteria: Experience developing and deploying enterprise low code solutions using Power Platform or UiPath. Sound knowledge of VB.NET Sound knowledge of JSON, XML, and XAML for data structuring Sound knowledge of HTTP, including the request/response lifecycle, headers, status codes, and the underlying mechanic of web applications Sound knowledge of Microsoft 365 Apps including SharePoint, OneDrive, and Excel
Location Birmingham, Hastings, Leeds, Swansea About the job Job summary Can you lead secure, production-grade data pipelines on GCP while balancing live operations and innovation? Do you enjoy mentoring engineers and translating complex data engineering concepts for diverse stakeholders? If so, we'd love to hear from you! In recent years DfT's digital and data teams have implemented a range of advanced data services, making use of the latest cloud technologies to deliver the services and platforms that our users need, with excellent customer satisfaction rates. We are proud of our ability develop and grow as a team, and we look forward to you sharing that sense of pride! At DfT, we recognise that everyone has different needs and aspirations. We have created an inclusive and welcoming working environment so you can feel comfortable to be yourself at work. We'll help you to reach your full potential, offering rewarding opportunities alongside access to the latest training and technologies. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DfTc: Department for Transport Central - Department for Transport Careers Job description Working as part of a talented and collaborative team, you will: Lead the build and operation of DfT's production grade data pipelines and platforms, ensuring reliability and security across our Google Cloud Platform environment. Own and manage live data services, triaging and resolving issues at pace to maintain high quality data delivery for analysts, policy teams and external commitments. Drive innovation within data engineering, identifying opportunities to modernise tooling, adopt emerging GCP capabilities and introduce new approaches that improve efficiency and data quality. Plan delivery across legacy migration, operational support and new development, ensuring that resources are allocated effectively and that risks, dependencies and priorities are well managed. Work closely with technical and non-technical stakeholders, translating technical concepts, shaping data related decisions, and responding to business need. Line manage and develop engineers at varying levels, providing technical guidance, coaching and oversight, and fostering a culture of continuous improvement, collaboration and knowledge Drive adoption of Infrastructure as Code (IaC), establishing repeatable patterns for environments, access, and data services. Lead the development of our metadata catalogue, curating business and technical metadata so users can effectively discover and use data. In return, we can offer you: access to new and emerging technologies, varied projects developed in a cloud-first environment, support and investment to further your training and development, flexible and hybrid working supporting a healthy work-life balance, industry-leading pension and employee benefits package. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. About Us At the heart of data innovation and evolution in DfT, you will join a talented, experienced, data engineering team imagining and shaping the delivery of the next wave of data services. The team is embedded within the wider data directorate, and works alongside analysts, data scientists, architects and other engineers to deliver some of the most impactful data projects within DfT. You will support and shape various areas within the business which delivers an innovational transport policy agenda. As DfT is a cloud-only enterprise, you will develop the latest cloud solutions meeting complex digital, identity and data needs. This role will give you the opportunity to share your experience and further develop your skills every day as you work on new and exciting projects with advanced technologies. We provide a supportive and constructive learning environment where your career growth is important. Person specification You will be an experienced data engineer with deep technical foundations and expertise in both Python and SQL. You will also be highly proficient in Google Cloud Platform, or an expert user of AWS or Azure with a willingness to apply your skills to a new cloud platform. You combine hands on engineering excellence with the ability to communicate complex ideas simply, engaging effectively with a wide range of technical and non technical stakeholders. You are comfortable balancing the demands of operating reliable, production grade data services with delivering innovation: shaping new approaches, modernising legacy systems, and driving improvements in data quality and tooling. Alongside this, you bring thoughtful planning and change management skills, helping the organisation evolve its data capabilities while ensuring continuity, stability, and high quality outcomes across DfT. You will need to demonstrate the following experience: Enterprise-scale delivery of robust, maintainable data pipelines in Google Cloud Platform. Including building reusable components, optimising performance and cost on cloud data platforms while meeting security, privacy and governance controls. Expert user of data engineering tools including relevant languages (e.g. Python/SQL), IaC tools (e.g. terraform), GCP or equivalent cloud tooling or (e.g. BigQuery, Cloud Functions) CI/CD (e.g. Github Actions), logging and testing. Setting and leading engineering standards, ensuring high quality coding practices, maintainable solutions, and consistent technical approaches across the team. Leading Agile delivery of data engineering work, managing and operating live services at pace to maintain continuity and high quality data delivery into DfT, while also driving innovation by developing new data engineering approaches and patterns. Stakeholder leadership and technical translation, partnering with architecture and data teams to align designs with strategy and standards, and managing change and innovation within DfT's data landscape.
Feb 05, 2026
Full time
Location Birmingham, Hastings, Leeds, Swansea About the job Job summary Can you lead secure, production-grade data pipelines on GCP while balancing live operations and innovation? Do you enjoy mentoring engineers and translating complex data engineering concepts for diverse stakeholders? If so, we'd love to hear from you! In recent years DfT's digital and data teams have implemented a range of advanced data services, making use of the latest cloud technologies to deliver the services and platforms that our users need, with excellent customer satisfaction rates. We are proud of our ability develop and grow as a team, and we look forward to you sharing that sense of pride! At DfT, we recognise that everyone has different needs and aspirations. We have created an inclusive and welcoming working environment so you can feel comfortable to be yourself at work. We'll help you to reach your full potential, offering rewarding opportunities alongside access to the latest training and technologies. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DfTc: Department for Transport Central - Department for Transport Careers Job description Working as part of a talented and collaborative team, you will: Lead the build and operation of DfT's production grade data pipelines and platforms, ensuring reliability and security across our Google Cloud Platform environment. Own and manage live data services, triaging and resolving issues at pace to maintain high quality data delivery for analysts, policy teams and external commitments. Drive innovation within data engineering, identifying opportunities to modernise tooling, adopt emerging GCP capabilities and introduce new approaches that improve efficiency and data quality. Plan delivery across legacy migration, operational support and new development, ensuring that resources are allocated effectively and that risks, dependencies and priorities are well managed. Work closely with technical and non-technical stakeholders, translating technical concepts, shaping data related decisions, and responding to business need. Line manage and develop engineers at varying levels, providing technical guidance, coaching and oversight, and fostering a culture of continuous improvement, collaboration and knowledge Drive adoption of Infrastructure as Code (IaC), establishing repeatable patterns for environments, access, and data services. Lead the development of our metadata catalogue, curating business and technical metadata so users can effectively discover and use data. In return, we can offer you: access to new and emerging technologies, varied projects developed in a cloud-first environment, support and investment to further your training and development, flexible and hybrid working supporting a healthy work-life balance, industry-leading pension and employee benefits package. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. About Us At the heart of data innovation and evolution in DfT, you will join a talented, experienced, data engineering team imagining and shaping the delivery of the next wave of data services. The team is embedded within the wider data directorate, and works alongside analysts, data scientists, architects and other engineers to deliver some of the most impactful data projects within DfT. You will support and shape various areas within the business which delivers an innovational transport policy agenda. As DfT is a cloud-only enterprise, you will develop the latest cloud solutions meeting complex digital, identity and data needs. This role will give you the opportunity to share your experience and further develop your skills every day as you work on new and exciting projects with advanced technologies. We provide a supportive and constructive learning environment where your career growth is important. Person specification You will be an experienced data engineer with deep technical foundations and expertise in both Python and SQL. You will also be highly proficient in Google Cloud Platform, or an expert user of AWS or Azure with a willingness to apply your skills to a new cloud platform. You combine hands on engineering excellence with the ability to communicate complex ideas simply, engaging effectively with a wide range of technical and non technical stakeholders. You are comfortable balancing the demands of operating reliable, production grade data services with delivering innovation: shaping new approaches, modernising legacy systems, and driving improvements in data quality and tooling. Alongside this, you bring thoughtful planning and change management skills, helping the organisation evolve its data capabilities while ensuring continuity, stability, and high quality outcomes across DfT. You will need to demonstrate the following experience: Enterprise-scale delivery of robust, maintainable data pipelines in Google Cloud Platform. Including building reusable components, optimising performance and cost on cloud data platforms while meeting security, privacy and governance controls. Expert user of data engineering tools including relevant languages (e.g. Python/SQL), IaC tools (e.g. terraform), GCP or equivalent cloud tooling or (e.g. BigQuery, Cloud Functions) CI/CD (e.g. Github Actions), logging and testing. Setting and leading engineering standards, ensuring high quality coding practices, maintainable solutions, and consistent technical approaches across the team. Leading Agile delivery of data engineering work, managing and operating live services at pace to maintain continuity and high quality data delivery into DfT, while also driving innovation by developing new data engineering approaches and patterns. Stakeholder leadership and technical translation, partnering with architecture and data teams to align designs with strategy and standards, and managing change and innovation within DfT's data landscape.
Location This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Do you want work collaboratively designing modern IT architecture for some of the largest digital transformations in Europe? Do you want to help support millions of our claimants by designing user-friendly digital services? If so, these roles may be perfect for you! We are looking for experienced Senior Technical Architects who are confident working on products and services in a complex digital environment, where you'll be supporting major initiatives within DWP Digital. You'll join our Data Enablement team, responsible for managing a variety of data products, including those related to welfare benefits, citizen journeys, and reference/meta-data services. These products are created by transforming raw data into curated, user-friendly data that can be easily understood and used by end users. The Data Enablement team also owns a data quality tool and a data analytics platform (SAS), which is currently undergoing a major migration from on-premises infrastructure to the cloud. The role holder will transform business requirements into architecture designs, obtain approval from governance bodies, and work with agile delivery teams to exercise architecture assurance throughout the project lifecycle. This is an exciting time to join us. You'll shape the future and support our mission to deliver exceptional products and services that work for everyone. Job description A Senior Technical Architect works with multiple projects or teams on problems that require broad architectural thinking. At this role level, you will: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions. Assure other services and system quality, ensuring the technical work fits into the broader strategy for government. Explore the benefits of cross-government alignment. Provide mentoring within teams. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Data Warehousing: concepts, tools, and technologies (e.g., Amazon Redshift, Snowflake, Google BigQuery, Azure Synapse, SAS Viya) AND experience in building and maintaining enterprise data warehouses and data marts for reporting and analytics. Analytics & Reporting: Data warehousing, Data Lakes, business intelligence (BI) and analytics technologies, design patterns, tools and best practice. Data Architecture Design: Data Modelling, Master Data Management (MDM), Metadata Management, Data Governance. Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Architecture design through use of architecture modelling techniques and tools to devise and represent. Architecture design presentation to technical governance forums, responding to challenge with compelling arguments, adapting based on feedback, with a track record of successful approvals. If you would like to learn more about the role, please contact .
Feb 05, 2026
Full time
Location This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Do you want work collaboratively designing modern IT architecture for some of the largest digital transformations in Europe? Do you want to help support millions of our claimants by designing user-friendly digital services? If so, these roles may be perfect for you! We are looking for experienced Senior Technical Architects who are confident working on products and services in a complex digital environment, where you'll be supporting major initiatives within DWP Digital. You'll join our Data Enablement team, responsible for managing a variety of data products, including those related to welfare benefits, citizen journeys, and reference/meta-data services. These products are created by transforming raw data into curated, user-friendly data that can be easily understood and used by end users. The Data Enablement team also owns a data quality tool and a data analytics platform (SAS), which is currently undergoing a major migration from on-premises infrastructure to the cloud. The role holder will transform business requirements into architecture designs, obtain approval from governance bodies, and work with agile delivery teams to exercise architecture assurance throughout the project lifecycle. This is an exciting time to join us. You'll shape the future and support our mission to deliver exceptional products and services that work for everyone. Job description A Senior Technical Architect works with multiple projects or teams on problems that require broad architectural thinking. At this role level, you will: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions. Assure other services and system quality, ensuring the technical work fits into the broader strategy for government. Explore the benefits of cross-government alignment. Provide mentoring within teams. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Data Warehousing: concepts, tools, and technologies (e.g., Amazon Redshift, Snowflake, Google BigQuery, Azure Synapse, SAS Viya) AND experience in building and maintaining enterprise data warehouses and data marts for reporting and analytics. Analytics & Reporting: Data warehousing, Data Lakes, business intelligence (BI) and analytics technologies, design patterns, tools and best practice. Data Architecture Design: Data Modelling, Master Data Management (MDM), Metadata Management, Data Governance. Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Architecture design through use of architecture modelling techniques and tools to devise and represent. Architecture design presentation to technical governance forums, responding to challenge with compelling arguments, adapting based on feedback, with a track record of successful approvals. If you would like to learn more about the role, please contact .
Location The role can be based in Bristol, Nottingham, Swansea, Leeds Birmingham (Garrett's Green), Newcastle, Oldham (Chadderton) and Yeading. We offer a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required. About the job Job summary The Chief Digital & Information Officer is an Executive Board Director with collective responsibility for developing and delivering the agency's strategic objectives. They provide leadership of the DVSA Digital, Data and Technology community for core customer-facing and internal services, including: 3 services in the government's top 75 digital services. The role oversees the development and continuous improvement of the enterprise architecture, technology infrastructure, systems and applications, digital delivery, security and the data and information management strategy for core customer-facing and internal services. In collaboration with the Executive team, the key focus is to ensure that there is the right level of digital, data and technological expertise and resource to enable timely delivery of the agreed priorities for DVSA's services. As well as being responsible for working with DfT and GDS in planning for and implementing any additional services required of DVSA and the postholder also represents DVSA in cross-government networks and fora. DVSA's digital, data and security functions are fundamental to every service DVSA delivers. Our systems are accessed by millions of GB citizens and businesses every year to book, pay for and learn more about, our services. The team also provide operational and specialist systems for internal users. The directorate is also establishing an enterprise architecture practice, building domain capability and growing capacity to design solutions towards a goal architecture to ensure that change becomes easier, quicker and cheaper, reducing the total cost of ownership to successfully deliver the DVSA's strategic and efficiency plans. The role holder is accountable for ensuring the ongoing support, business continuity, development and maintenance of information management and security, data, and IT service disaster recovery services. Job description Key Responsibilities Executive Committee Member Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency's values and cultural aspirations. Contribute to the development of DVSA's vision and strategic plans. Development and implementation of major organisational change initiatives through a service-led approach. Directors are also expected to sponsor several strategic projects Directorate Leadership Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group. Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this. Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control. Digital and Data Shape the strategic approach to the development of DVSA's digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency. Seek to demonstrably improve DVSA's return on investment on technology spending and reporting this against outcome-based performance metrics. Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc. Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach. Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology. The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA's data science and forecasting functions ensuring both process and guidance link to the Agency's strategic plans and long-term financial forecast. Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making. Security and Resilience Lead and shape the Agency's response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident. Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA's ability to identify, manage and mitigate cyber security threat levels. Leadership and Culture Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity. Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work. Directorate Functions Data & Security - Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering. Technology - Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems. Enterprise Architecture - All domains, technical design and architecture enablement. Digital Delivery - Programme Delivery, User Centred Design, Business Analysis - D&D capability building and professional development, including early talent, D&D Governance, D&D Business Partnering and Business Support. The job holder will have responsibility for teams of around 600 people at DVSA across Great Britain. The post manages 5 Corporate Senior Leaders, and has the support of a Business Support Manager and a PA. Person specification It is essential in your supporting statement that you provide evidence and proven examples against each of the following selection criteria. Extensive experience leading high performing digital, technology, data and cyber security functions, with a deep understanding of Government digital governance frameworks and a strong record of delivering digital transformation and improvement programmes. Skilled in gathering and prioritising customer and service user requirements to maximise value, combined with a proven track record of driving delivery at pace, applying project management techniques, and proactively managing risks. Proven ability to develop organisational strategy and translate a compelling vision into action, supported by strong strategic judgement and the ability to see connections across complex issues and recommend sound decisions in a political environment. Highly developed communication skills with the ability to influence senior stakeholders and industry leaders, and convey complex and technical information clearly and concisely. Outstanding leadership capability, with the ability to recruit, inspire and empower colleagues; build diverse and inclusive teams; and grow organisational capability and resilience under pressure and public scrutiny.
Feb 05, 2026
Full time
Location The role can be based in Bristol, Nottingham, Swansea, Leeds Birmingham (Garrett's Green), Newcastle, Oldham (Chadderton) and Yeading. We offer a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required. About the job Job summary The Chief Digital & Information Officer is an Executive Board Director with collective responsibility for developing and delivering the agency's strategic objectives. They provide leadership of the DVSA Digital, Data and Technology community for core customer-facing and internal services, including: 3 services in the government's top 75 digital services. The role oversees the development and continuous improvement of the enterprise architecture, technology infrastructure, systems and applications, digital delivery, security and the data and information management strategy for core customer-facing and internal services. In collaboration with the Executive team, the key focus is to ensure that there is the right level of digital, data and technological expertise and resource to enable timely delivery of the agreed priorities for DVSA's services. As well as being responsible for working with DfT and GDS in planning for and implementing any additional services required of DVSA and the postholder also represents DVSA in cross-government networks and fora. DVSA's digital, data and security functions are fundamental to every service DVSA delivers. Our systems are accessed by millions of GB citizens and businesses every year to book, pay for and learn more about, our services. The team also provide operational and specialist systems for internal users. The directorate is also establishing an enterprise architecture practice, building domain capability and growing capacity to design solutions towards a goal architecture to ensure that change becomes easier, quicker and cheaper, reducing the total cost of ownership to successfully deliver the DVSA's strategic and efficiency plans. The role holder is accountable for ensuring the ongoing support, business continuity, development and maintenance of information management and security, data, and IT service disaster recovery services. Job description Key Responsibilities Executive Committee Member Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency's values and cultural aspirations. Contribute to the development of DVSA's vision and strategic plans. Development and implementation of major organisational change initiatives through a service-led approach. Directors are also expected to sponsor several strategic projects Directorate Leadership Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group. Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this. Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control. Digital and Data Shape the strategic approach to the development of DVSA's digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency. Seek to demonstrably improve DVSA's return on investment on technology spending and reporting this against outcome-based performance metrics. Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc. Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach. Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology. The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA's data science and forecasting functions ensuring both process and guidance link to the Agency's strategic plans and long-term financial forecast. Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making. Security and Resilience Lead and shape the Agency's response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident. Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA's ability to identify, manage and mitigate cyber security threat levels. Leadership and Culture Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity. Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work. Directorate Functions Data & Security - Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering. Technology - Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems. Enterprise Architecture - All domains, technical design and architecture enablement. Digital Delivery - Programme Delivery, User Centred Design, Business Analysis - D&D capability building and professional development, including early talent, D&D Governance, D&D Business Partnering and Business Support. The job holder will have responsibility for teams of around 600 people at DVSA across Great Britain. The post manages 5 Corporate Senior Leaders, and has the support of a Business Support Manager and a PA. Person specification It is essential in your supporting statement that you provide evidence and proven examples against each of the following selection criteria. Extensive experience leading high performing digital, technology, data and cyber security functions, with a deep understanding of Government digital governance frameworks and a strong record of delivering digital transformation and improvement programmes. Skilled in gathering and prioritising customer and service user requirements to maximise value, combined with a proven track record of driving delivery at pace, applying project management techniques, and proactively managing risks. Proven ability to develop organisational strategy and translate a compelling vision into action, supported by strong strategic judgement and the ability to see connections across complex issues and recommend sound decisions in a political environment. Highly developed communication skills with the ability to influence senior stakeholders and industry leaders, and convey complex and technical information clearly and concisely. Outstanding leadership capability, with the ability to recruit, inspire and empower colleagues; build diverse and inclusive teams; and grow organisational capability and resilience under pressure and public scrutiny.
Senior Enterprise Architect Remote whilst in the UK with frequent visits to North Africa (all expensed) 12 month FTC £80,000 - £100,000 plus benefits Must be fluent in French iO Associates are working with and award-winning consultancy who are in need of an experienced Enterprise Architect to join them on a fixed term contract basis They work across a number of sectors providing industry leading click apply for full job details
Feb 05, 2026
Seasonal
Senior Enterprise Architect Remote whilst in the UK with frequent visits to North Africa (all expensed) 12 month FTC £80,000 - £100,000 plus benefits Must be fluent in French iO Associates are working with and award-winning consultancy who are in need of an experienced Enterprise Architect to join them on a fixed term contract basis They work across a number of sectors providing industry leading click apply for full job details
A leading recruitment consultancy is seeking an experienced Data Architect to shape the data foundations of their organisation. This role involves defining the data vision, creating scalable data capabilities, and ensuring governance and security across all data systems. Candidates should have proven experience in designing enterprise-level data architecture and a strong understanding of cloud platforms such as AWS. The position is hybrid and offers a competitive salary between £75,000 and £80,000.
Feb 05, 2026
Full time
A leading recruitment consultancy is seeking an experienced Data Architect to shape the data foundations of their organisation. This role involves defining the data vision, creating scalable data capabilities, and ensuring governance and security across all data systems. Candidates should have proven experience in designing enterprise-level data architecture and a strong understanding of cloud platforms such as AWS. The position is hybrid and offers a competitive salary between £75,000 and £80,000.
ISP Data Architect / Canonical Data Model (CDM) Lead Own ISP's enterprise data architecture and Canonical Data Model (CDM), defining the structural backbone for how data is represented, integrated, mastered, and consumed across ISP. The role establishes consistent entity structures, governed source-to-canonical mappings, identity resolution standards, and repeatable data movement patterns into the Unified Data Spine. The role prevents re-fragmentation, enables certified KPIs, and underpins the Unified Student Profile (USP) and Unified Customer/Household Profile (UCP). Scope & Complexity Enterprise wide, multi country environment Operates across ERP, HRIS, SIS, CRM, EdTech, Finance, Learning and regional platforms Acts as enterprise authority for canonical modelling and data architecture standards Balances architectural integrity with pragmatic delivery ISP Principles Begin with our children and students: our children and students are at the heart of what we do, and their success is our success. Wellbeing and safety are essential for learners and learning. Treat everyone with care and respect: we look after one another, embrace similarities and differences, and promote the well being of self and others. Operate effectively: we focus relentlessly on the things that are most important and will make the most difference. Are financially responsible: we make financial choices carefully based on the needs of the children, students and our schools. Learn continuously: getting better is what drives us; we positively engage with personal and professional development and school improvement. Key Responsibilities Canonical Data Model Ownership Define and maintain the enterprise CDM for priority domains Own entity, attribute, relationship, and hierarchy standards Maintain canonical definitions catalogue Ensure CDM aligns to business language and KPI semantics Source to Canonical Mapping & Transformation Define SoR mapping principles Approve source to canonical mappings Define transformation and enrichment patterns Prevent bespoke enterprise data models Identity Resolution Architecture (with MDM Lead) Define matching, linking, and hierarchy logic Define identifier strategy (natural vs surrogate keys) Ensure alignment between identity architecture and survivorship rules Data Architecture Patterns Define reference patterns for Ingestion, Transformation, Semantic modelling, Lineage & metadata, Access control Governance & Gating Review designs through Design Authority Approve canonical model changes via Data Governance Council Enforce "no bespoke data models" principle Provide patterns, templates and guidance to engineering teams Partner with BI Product Owner on semantic layer alignment Partner with Cyber Security & Privacy Manager on secure data design Decision Rights Approve canonical model changes Approve source to canonical mappings Define reference data architecture patterns Reject non compliant designs Key Responsibilities (Day to Day) Maintain CDM artefacts and catalogue Maintain SoR inventory Maintain identity resolution standards Support programme delivery with architectural input Provide governance input to Design Authority and programme gating Key Deliverables (First 6 Months) CDM v1 for priority domains Definitions catalogue Source to canonical mappings for Wave 1 systems Identity resolution architecture document Data movement pattern catalogue Reference semantic layer model Success Measures / KPIs % priority datasets using CDM Reduction in duplicate entity definitions Faster onboarding of new data sources Improved KPI consistency Skills, Qualifications and Experience 8-10+ years enterprise data architecture experience Strong canonical modelling background Experience with modern data platforms and integration patterns Strong communication with business and engineering audiences Systems thinking Pragmatic architecture Clear documentation Influence without authority ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
Feb 05, 2026
Full time
ISP Data Architect / Canonical Data Model (CDM) Lead Own ISP's enterprise data architecture and Canonical Data Model (CDM), defining the structural backbone for how data is represented, integrated, mastered, and consumed across ISP. The role establishes consistent entity structures, governed source-to-canonical mappings, identity resolution standards, and repeatable data movement patterns into the Unified Data Spine. The role prevents re-fragmentation, enables certified KPIs, and underpins the Unified Student Profile (USP) and Unified Customer/Household Profile (UCP). Scope & Complexity Enterprise wide, multi country environment Operates across ERP, HRIS, SIS, CRM, EdTech, Finance, Learning and regional platforms Acts as enterprise authority for canonical modelling and data architecture standards Balances architectural integrity with pragmatic delivery ISP Principles Begin with our children and students: our children and students are at the heart of what we do, and their success is our success. Wellbeing and safety are essential for learners and learning. Treat everyone with care and respect: we look after one another, embrace similarities and differences, and promote the well being of self and others. Operate effectively: we focus relentlessly on the things that are most important and will make the most difference. Are financially responsible: we make financial choices carefully based on the needs of the children, students and our schools. Learn continuously: getting better is what drives us; we positively engage with personal and professional development and school improvement. Key Responsibilities Canonical Data Model Ownership Define and maintain the enterprise CDM for priority domains Own entity, attribute, relationship, and hierarchy standards Maintain canonical definitions catalogue Ensure CDM aligns to business language and KPI semantics Source to Canonical Mapping & Transformation Define SoR mapping principles Approve source to canonical mappings Define transformation and enrichment patterns Prevent bespoke enterprise data models Identity Resolution Architecture (with MDM Lead) Define matching, linking, and hierarchy logic Define identifier strategy (natural vs surrogate keys) Ensure alignment between identity architecture and survivorship rules Data Architecture Patterns Define reference patterns for Ingestion, Transformation, Semantic modelling, Lineage & metadata, Access control Governance & Gating Review designs through Design Authority Approve canonical model changes via Data Governance Council Enforce "no bespoke data models" principle Provide patterns, templates and guidance to engineering teams Partner with BI Product Owner on semantic layer alignment Partner with Cyber Security & Privacy Manager on secure data design Decision Rights Approve canonical model changes Approve source to canonical mappings Define reference data architecture patterns Reject non compliant designs Key Responsibilities (Day to Day) Maintain CDM artefacts and catalogue Maintain SoR inventory Maintain identity resolution standards Support programme delivery with architectural input Provide governance input to Design Authority and programme gating Key Deliverables (First 6 Months) CDM v1 for priority domains Definitions catalogue Source to canonical mappings for Wave 1 systems Identity resolution architecture document Data movement pattern catalogue Reference semantic layer model Success Measures / KPIs % priority datasets using CDM Reduction in duplicate entity definitions Faster onboarding of new data sources Improved KPI consistency Skills, Qualifications and Experience 8-10+ years enterprise data architecture experience Strong canonical modelling background Experience with modern data platforms and integration patterns Strong communication with business and engineering audiences Systems thinking Pragmatic architecture Clear documentation Influence without authority ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
A technology consulting firm in the United Kingdom is seeking a GenAI Solution Architect for a six-month contract. The role involves leading the design and delivery of enterprise-grade Generative AI solutions, requiring deep expertise in AI/ML architecture and hands-on experience with LLM fine-tuning. The ideal candidate should have 10+ years in technology, with 4+ years in AI/ML roles. This position offers a hybrid work arrangement, working two to three days onsite in London and remotely for the rest.
Feb 05, 2026
Full time
A technology consulting firm in the United Kingdom is seeking a GenAI Solution Architect for a six-month contract. The role involves leading the design and delivery of enterprise-grade Generative AI solutions, requiring deep expertise in AI/ML architecture and hands-on experience with LLM fine-tuning. The ideal candidate should have 10+ years in technology, with 4+ years in AI/ML roles. This position offers a hybrid work arrangement, working two to three days onsite in London and remotely for the rest.
