Vendor Management Operational Resilience Consultant page is loaded Vendor Management Operational Resilience Consultant Apply remote type Hybrid locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R141051 About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Reporting to the Capital Markets Risk and Resiliency manager, this is a first line role within the Capital Markets business which will support Capital Markets Operational Resiliency and Third Party Risk programs. This role will closely interact with the Asset Servicing Operational Resiliency office to support adherence to the Corporate Risk Policy and help ensure that Third Party risks are appropriately managed, evidenced and escalated as needed. The opportunity includes engagement with different stakeholders across the organization including senior leaders. Therefore, excellent communication skills and knowledge of the Capital Markets business are essential. Key Responsibilities Perform day-to-day activities to alignment of the Operational Resiliency and Third Party Risk programs Support local regulatory and audit engagements pertaining to Operational Resiliency and Third Party Risk; this includes supporting remediation activities Participate in analysis of important business services including defining scope of critical operations, interdependency analysis, impact tolerance, vulnerability assessment to identify material points of failure, develop action plans to remediate vulnerabilities, and test readiness of critical operations through severe but plausible scenarios Supports Senior team members in first level review of internal and external Third-Party Risk related events and issues, to ensure that the root cause is adequately identified and remediation actions are fit for purpose May include leading and supporting creation and recertification for Enterprise Critical Vendor (ECV) exit strategy and tabletop discussions Partner with internal stakeholders (legal, compliance, procurement and business units) to ensure vendor engagements align with third-party risk framework and regulatory expectations Support the implementation of the Capital Markets strategy by participating in special projects Knowledge/Skills Knowledge ofoperational resiliency includingdisaster/business recovery,business continuity management, 3rd party vendor/outsourcing, corporate risk policies and standards Strong understanding of Capital Markets is preferred Excellent verbal and written communication skills Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities Proven tacker record of being able to prioritise and complete deliverables on time Proven experience in operational resiliency, third party risk management or Capital Markets Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Similar Jobs (5) Enterprise Incident Management - Senior Consultant (Governance and Reporting) (Hybrid) remote type Remote locations London, United Kingdom time type Full time posted on Posted 7 Days Ago Operational Resilience Execution Specialist remote type Hybrid locations London, United Kingdom time type Full time posted on Posted 21 Days Ago Operational Resiliency Senior Consultant - First line of Defense remote type Hybrid locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago
Jul 05, 2025
Full time
Vendor Management Operational Resilience Consultant page is loaded Vendor Management Operational Resilience Consultant Apply remote type Hybrid locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R141051 About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Reporting to the Capital Markets Risk and Resiliency manager, this is a first line role within the Capital Markets business which will support Capital Markets Operational Resiliency and Third Party Risk programs. This role will closely interact with the Asset Servicing Operational Resiliency office to support adherence to the Corporate Risk Policy and help ensure that Third Party risks are appropriately managed, evidenced and escalated as needed. The opportunity includes engagement with different stakeholders across the organization including senior leaders. Therefore, excellent communication skills and knowledge of the Capital Markets business are essential. Key Responsibilities Perform day-to-day activities to alignment of the Operational Resiliency and Third Party Risk programs Support local regulatory and audit engagements pertaining to Operational Resiliency and Third Party Risk; this includes supporting remediation activities Participate in analysis of important business services including defining scope of critical operations, interdependency analysis, impact tolerance, vulnerability assessment to identify material points of failure, develop action plans to remediate vulnerabilities, and test readiness of critical operations through severe but plausible scenarios Supports Senior team members in first level review of internal and external Third-Party Risk related events and issues, to ensure that the root cause is adequately identified and remediation actions are fit for purpose May include leading and supporting creation and recertification for Enterprise Critical Vendor (ECV) exit strategy and tabletop discussions Partner with internal stakeholders (legal, compliance, procurement and business units) to ensure vendor engagements align with third-party risk framework and regulatory expectations Support the implementation of the Capital Markets strategy by participating in special projects Knowledge/Skills Knowledge ofoperational resiliency includingdisaster/business recovery,business continuity management, 3rd party vendor/outsourcing, corporate risk policies and standards Strong understanding of Capital Markets is preferred Excellent verbal and written communication skills Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities Proven tacker record of being able to prioritise and complete deliverables on time Proven experience in operational resiliency, third party risk management or Capital Markets Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Similar Jobs (5) Enterprise Incident Management - Senior Consultant (Governance and Reporting) (Hybrid) remote type Remote locations London, United Kingdom time type Full time posted on Posted 7 Days Ago Operational Resilience Execution Specialist remote type Hybrid locations London, United Kingdom time type Full time posted on Posted 21 Days Ago Operational Resiliency Senior Consultant - First line of Defense remote type Hybrid locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago
Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products. We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash. At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers. We're regulated by the Financial Conduct Authority in the UK. As a Senior Security Engineer, you will play a key role in protecting our systems, networks, and data while ensuring compliance with industry leading security standards such as ISO 27001. Your contributions will be essential in maintaining customer trust and safeguarding critical information assets. This role sits within thePlatform Engineering Teamand requires a strong technical background, hands-on experience with security tools, and a collaborative mindset to work effectively across teams. The role will involveplatform engineering activities, contributing to the design, implementation, and optimisation of scalable infrastructure. If you're motivated by solving complex problems in a dynamic, fast-paced environment, this position is for you. What you will do: Develop and implement proactive security strategies, policies, and procedures to protect our systems, networks, and data assets. Lead regular security assessments, including vulnerability scans and penetration tests, identifying risks and driving remediation efforts. Monitor infrastructure for security incidents or unauthorised activity, responding swiftly to mitigate potential threats. Investigate security breaches and incidents, and develop robust incident response plans to ensure timely and effective resolution. Collaborate with cross-functional teams to design, implement, and manage security controls and configurations across a range of platforms and systems. Oversee compliance efforts for key regulatory frameworks such as ISO 27001, ensuring adherence to all relevant standards. Stay informed on industry trends, emerging threats, and new technologies to anticipate risks and continuously strengthen our security posture. Deliver security awareness training and develop educational materials to foster a culture of security across the organisation. Support the evaluation and implementation of security tools, solutions, and vendors to enhance and maintain our security infrastructure. Contribute to the development and upkeep of disaster recovery and business continuity plans, ensuring operational resilience. Who you are: A degree in Computer Science, Information Security, or a related field; a Master's degree is a strong advantage. Proven experience as a Security Engineer or in a similar role, with deep understanding of the threat landscape, ideally in fintech environments. Hands-on expertise with security technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM, antivirus solutions, encryption mechanisms, and vulnerability assessment tools. Hands-on experience in security tools (e.g., SAST, DAST, OWASP ZAP). Relevant security certifications, such as Security+, IAT II/III level, or equivalent. Strong capability in risk assessment, vulnerability management, and data informed decision-making. Solid understanding of incident response procedures, including containment, eradication, and recovery from cybersecurity events. Advanced proficiency in AWS, with experience in multi-region and hybrid cloud architectures Strong grasp of networking protocols, including TCP/IP, and core network security principles. Proficiency in scripting and programming (i.e., Python) to support automation and integrate with security tooling. Excellent analytical and problem solving skills, with the ability to leverage data and metrics to guide decisions and measure outcomes. Clear and effective communication skills, capable of conveying complex security concepts to both technical and non-technical audiences. A proactive, self-motivated approach, with a history of taking initiative, owning projects, and delivering tangible results. Ideally You Would Be Confident, and able to take initiative in a delivery-focused environment Able to learn quickly in a dynamic fast-paced industry Enjoy working as part of a high-performance team Hard-working, innovative and taking pride in their work Passionate about creating innovative solutions for customers What makes Bondsmith unique Early-stage startup: You will join an early-stage startup with less than 50 members. This means you'll have an opportunity to make a real impact and shape the future of Bondsmith. Customer demand: Unlike other startups who are still finding their way and pivoting on products, we have strong demand from our enterprise clients for our products, we just need to keep building them. Next fintech growth story: We are doubling in headcount year on year and hiring across a range of positions Company Benefits Competitive salary Hybrid working (average of 3 days a week expected in office) Share scheme participation All the right equipment to make sure you're working at your best Fun and social office in Shoreditch Deliveroo for working late in the office Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Jul 04, 2025
Full time
Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products. We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash. At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers. We're regulated by the Financial Conduct Authority in the UK. As a Senior Security Engineer, you will play a key role in protecting our systems, networks, and data while ensuring compliance with industry leading security standards such as ISO 27001. Your contributions will be essential in maintaining customer trust and safeguarding critical information assets. This role sits within thePlatform Engineering Teamand requires a strong technical background, hands-on experience with security tools, and a collaborative mindset to work effectively across teams. The role will involveplatform engineering activities, contributing to the design, implementation, and optimisation of scalable infrastructure. If you're motivated by solving complex problems in a dynamic, fast-paced environment, this position is for you. What you will do: Develop and implement proactive security strategies, policies, and procedures to protect our systems, networks, and data assets. Lead regular security assessments, including vulnerability scans and penetration tests, identifying risks and driving remediation efforts. Monitor infrastructure for security incidents or unauthorised activity, responding swiftly to mitigate potential threats. Investigate security breaches and incidents, and develop robust incident response plans to ensure timely and effective resolution. Collaborate with cross-functional teams to design, implement, and manage security controls and configurations across a range of platforms and systems. Oversee compliance efforts for key regulatory frameworks such as ISO 27001, ensuring adherence to all relevant standards. Stay informed on industry trends, emerging threats, and new technologies to anticipate risks and continuously strengthen our security posture. Deliver security awareness training and develop educational materials to foster a culture of security across the organisation. Support the evaluation and implementation of security tools, solutions, and vendors to enhance and maintain our security infrastructure. Contribute to the development and upkeep of disaster recovery and business continuity plans, ensuring operational resilience. Who you are: A degree in Computer Science, Information Security, or a related field; a Master's degree is a strong advantage. Proven experience as a Security Engineer or in a similar role, with deep understanding of the threat landscape, ideally in fintech environments. Hands-on expertise with security technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM, antivirus solutions, encryption mechanisms, and vulnerability assessment tools. Hands-on experience in security tools (e.g., SAST, DAST, OWASP ZAP). Relevant security certifications, such as Security+, IAT II/III level, or equivalent. Strong capability in risk assessment, vulnerability management, and data informed decision-making. Solid understanding of incident response procedures, including containment, eradication, and recovery from cybersecurity events. Advanced proficiency in AWS, with experience in multi-region and hybrid cloud architectures Strong grasp of networking protocols, including TCP/IP, and core network security principles. Proficiency in scripting and programming (i.e., Python) to support automation and integrate with security tooling. Excellent analytical and problem solving skills, with the ability to leverage data and metrics to guide decisions and measure outcomes. Clear and effective communication skills, capable of conveying complex security concepts to both technical and non-technical audiences. A proactive, self-motivated approach, with a history of taking initiative, owning projects, and delivering tangible results. Ideally You Would Be Confident, and able to take initiative in a delivery-focused environment Able to learn quickly in a dynamic fast-paced industry Enjoy working as part of a high-performance team Hard-working, innovative and taking pride in their work Passionate about creating innovative solutions for customers What makes Bondsmith unique Early-stage startup: You will join an early-stage startup with less than 50 members. This means you'll have an opportunity to make a real impact and shape the future of Bondsmith. Customer demand: Unlike other startups who are still finding their way and pivoting on products, we have strong demand from our enterprise clients for our products, we just need to keep building them. Next fintech growth story: We are doubling in headcount year on year and hiring across a range of positions Company Benefits Competitive salary Hybrid working (average of 3 days a week expected in office) Share scheme participation All the right equipment to make sure you're working at your best Fun and social office in Shoreditch Deliveroo for working late in the office Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP Job title Assistant Project Development Manager Ref 41496 Division Asset Operations & Capital Delivery Location Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP Contract type Fixed term/Secondment Full/Part-time Full-time Salary Competitive salary of up to £52,000 per annum, depending on experience. Job grade B Closing date 14/07/2025 This is an exciting opportunity to work within a team that is dedicated to building a sustainable future. If you are passionate about delivering transformative projects that will make a real difference to the community, we would love to hear from you. You will play a key role in ensuring the successful delivery of a nationally significant project, designed to improve resilience to drought whilst protecting the environment. Reporting to the London Water Recycling (LWR) Project Development Manager, you will be responsible for: Supporting the day-to-day delivery of the project, including managing a multi-disciplinary delivery team (both internally and externally via our Technical Partner); Ensuring outputs meet the required level of safety, quality, time, and costs. Ensuring the project is developed in accordance with the needs of our Water Resource Management Plan, as set out in the "Sponsors' Requirements". Helping oversee key fieldwork packages of work. What you'll be doing as an Assistant Project Development Manager Ensuring the right outputs are delivered by the technical teams to support the needs of the Development Consent Order (DCO), procurement processes and other regulatory and engagement submissions. Ensure that the project baseline for LWR (scope, schedule, cost estimate and risk assessment) is controlled effectively and updated when required through the Change Management process. Ensuring effective communication and alignment of objectives between the delivery team and Technical Partners. Undertake day-to-day management of the Technical Partners, supporting the Service Manager and commercial team in executing the management of NEC4 contract. Working with colleagues to drive a culture of safety and wellbeing across the SRO portfolio - in accordance with Thames values. Providing the link between Technical Partners and the delivery team. Base location: Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP or Clearwater Court in Reading, with expected travel to Mogden STW to meet with our operational teams. Working pattern or hours: 36 hours per week (fixed term contract 7-9 months). What you should bring to the role Proven ability to manage multi-disciplinary teams and stakeholders, whilst maintaining excellent, collaborative relationships. Experience of managing programmes and projects through a DCO or similar complex planning phase is desirable. Experience of managing NEC contracts is desirable. Highly developed communication, collaboration and influencing skills both written and verbal. Knowledge of all stages of the project lifecycle. A manager who is self-motivated and comfortable working in a matrix delivery environment Competent with the use of complex IT systems and standard office software. Ability to work in a fast-paced environment, demonstrating resilience and the ability to implement and adapt to change. Educated to degree level or equivalent. Engineering, Environmental or Consenting background is desirable. What's in it for you? Competitive salary of up to £52,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jul 04, 2025
Full time
Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP Job title Assistant Project Development Manager Ref 41496 Division Asset Operations & Capital Delivery Location Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP Contract type Fixed term/Secondment Full/Part-time Full-time Salary Competitive salary of up to £52,000 per annum, depending on experience. Job grade B Closing date 14/07/2025 This is an exciting opportunity to work within a team that is dedicated to building a sustainable future. If you are passionate about delivering transformative projects that will make a real difference to the community, we would love to hear from you. You will play a key role in ensuring the successful delivery of a nationally significant project, designed to improve resilience to drought whilst protecting the environment. Reporting to the London Water Recycling (LWR) Project Development Manager, you will be responsible for: Supporting the day-to-day delivery of the project, including managing a multi-disciplinary delivery team (both internally and externally via our Technical Partner); Ensuring outputs meet the required level of safety, quality, time, and costs. Ensuring the project is developed in accordance with the needs of our Water Resource Management Plan, as set out in the "Sponsors' Requirements". Helping oversee key fieldwork packages of work. What you'll be doing as an Assistant Project Development Manager Ensuring the right outputs are delivered by the technical teams to support the needs of the Development Consent Order (DCO), procurement processes and other regulatory and engagement submissions. Ensure that the project baseline for LWR (scope, schedule, cost estimate and risk assessment) is controlled effectively and updated when required through the Change Management process. Ensuring effective communication and alignment of objectives between the delivery team and Technical Partners. Undertake day-to-day management of the Technical Partners, supporting the Service Manager and commercial team in executing the management of NEC4 contract. Working with colleagues to drive a culture of safety and wellbeing across the SRO portfolio - in accordance with Thames values. Providing the link between Technical Partners and the delivery team. Base location: Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP or Clearwater Court in Reading, with expected travel to Mogden STW to meet with our operational teams. Working pattern or hours: 36 hours per week (fixed term contract 7-9 months). What you should bring to the role Proven ability to manage multi-disciplinary teams and stakeholders, whilst maintaining excellent, collaborative relationships. Experience of managing programmes and projects through a DCO or similar complex planning phase is desirable. Experience of managing NEC contracts is desirable. Highly developed communication, collaboration and influencing skills both written and verbal. Knowledge of all stages of the project lifecycle. A manager who is self-motivated and comfortable working in a matrix delivery environment Competent with the use of complex IT systems and standard office software. Ability to work in a fast-paced environment, demonstrating resilience and the ability to implement and adapt to change. Educated to degree level or equivalent. Engineering, Environmental or Consenting background is desirable. What's in it for you? Competitive salary of up to £52,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Diverse and talented, with exceptionally high professional standards and a passion to deliver the very best for our clients, our people are our most vital asset. Rewarding and challenging, Arbuthnot Latham prides itself on encouraging colleagues to reach their full potential within a supportive and progressive environment. Our value-led culture underpins everything we do and we believe that every colleague contributes to the growth and success of the business. This graduate programme role sits within the Operational Resilience Team, who focus on the management of third-party risk oversight and governance at Arbuthnot Latham. Main responsibilities include: Support the coordination of all vendor management tasks, working with external third-party suppliers and internal Supplier Managers. Support the Supplier Managers in activities such as risk assessment, contract management and supplier management review meetings, being part of the centre of excellent team and being prepared to challenge information, should it appear inaccurate. Partner with the business areas and supplier managers to ensure that the on-boarding of new suppliers is completed efficiently, and in line with the Supplier Management Framework requirements and outsourcing regulations. Help to prepare reporting and oversight of key performance and risk indicators for the Supplier Management Framework to various Committees. Keep up to date with regulatory requirements relevant to third party risk management. The Graduate Programme Our 2-year programme starting on 1st September 2025 is designed to provide you with the skills and experience to progress your career and contribute to Arbuthnot Latham's continuing success. The successful candidate will be offered a permanent contract and at the end of the programme and will roll onto a relevant position based on their skills and experience. The Graduate Programme is designed for candidates graduating in 2025 seeking an entry level professional position. It will be delivered in a way that immerses you in your department, provides overviews from other divisions of the Bank, exposure to Senior Leaders and opportunities to work on projects. During the programme, you can expect to: Work as part of a diverse team contributing to their team deliverables Build a breadth of experience through on-the-job learning Take part in a structured training programme covering technical industry knowledge, professional and soft skills Gain an understanding of our products and services and how they meet the needs of our high-net-worth clients Be empowered to build your leadership skills and agile thinking Develop relationship management skills and build your professional network Contribute your ideas and knowledge to a project Gain exposure to senior leaders, mentors and different areas of the Bank On successful completion of the programme, you'll be well positioned to take on a permanent role with us and begin a meaningful career in Arbuthnot Latham. Person Specification Knowledge / Experience / Skills Relevant degree would be seen as advantageous Ability to manage your workload and balance multiple demands and priorities Strong written and verbal communications skills Strong numerical skills, data analysis, problem-solving and analytical skills Excellent attention to detail and accuracy Aptitude for learning and willingness to develop High level of confidentiality, diplomacy, and discretion Collaborative, team-based approach Ability to quickly adapt to change and learn new technologies Proficient use of Microsoft Office applications Strong interest in financial markets or banking Performance Focus Planning and Reviewing Customer Focus Working Proactively Problem Solving & Judgment Team Working Communication & Confidence Our Values Our values define who we are. They ensure that we approach our work, our colleagues and our clients in the right way. Being a relationship-led organisation makes this all the more important. We know what we do as a business, our values guide how we do it. Integrity Empowerment Respect Application Process We aim to make our application process as simple and as straight forward as possible, but also want to ensure candidates have the appropriate skills for the roles that they are applying for. Registration is simple and, if eligible for the programme, you will be sent a 30-45 minute online assessment as part of the application process. If you are selected to progress after the assessment we will be in touch to arrange the first stage interview. The successful candidate must have the right to work in the UK. Please complete your application as soon as possible as the vacancy will only be advertised for a limited period of time. About Us Work, Life and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. We offer a great package of benefits designed around you. From wellbeing and fitness to days out and dining, there are plenty of options to choose from, helping you make the most of your time outside work. At Arbuthnot Latham we offer: Employer Pension Contributions Private Medical Insurance Cycle to Work Scheme Season Ticket Loan Agile (Hybrid) working arrangements Charity Payroll Giving Extensive offering of health and wellbeing resources and support services Flexible benefits such as discounted gym membership, cinema tickets and restaurant vouchers.
Jul 03, 2025
Full time
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Diverse and talented, with exceptionally high professional standards and a passion to deliver the very best for our clients, our people are our most vital asset. Rewarding and challenging, Arbuthnot Latham prides itself on encouraging colleagues to reach their full potential within a supportive and progressive environment. Our value-led culture underpins everything we do and we believe that every colleague contributes to the growth and success of the business. This graduate programme role sits within the Operational Resilience Team, who focus on the management of third-party risk oversight and governance at Arbuthnot Latham. Main responsibilities include: Support the coordination of all vendor management tasks, working with external third-party suppliers and internal Supplier Managers. Support the Supplier Managers in activities such as risk assessment, contract management and supplier management review meetings, being part of the centre of excellent team and being prepared to challenge information, should it appear inaccurate. Partner with the business areas and supplier managers to ensure that the on-boarding of new suppliers is completed efficiently, and in line with the Supplier Management Framework requirements and outsourcing regulations. Help to prepare reporting and oversight of key performance and risk indicators for the Supplier Management Framework to various Committees. Keep up to date with regulatory requirements relevant to third party risk management. The Graduate Programme Our 2-year programme starting on 1st September 2025 is designed to provide you with the skills and experience to progress your career and contribute to Arbuthnot Latham's continuing success. The successful candidate will be offered a permanent contract and at the end of the programme and will roll onto a relevant position based on their skills and experience. The Graduate Programme is designed for candidates graduating in 2025 seeking an entry level professional position. It will be delivered in a way that immerses you in your department, provides overviews from other divisions of the Bank, exposure to Senior Leaders and opportunities to work on projects. During the programme, you can expect to: Work as part of a diverse team contributing to their team deliverables Build a breadth of experience through on-the-job learning Take part in a structured training programme covering technical industry knowledge, professional and soft skills Gain an understanding of our products and services and how they meet the needs of our high-net-worth clients Be empowered to build your leadership skills and agile thinking Develop relationship management skills and build your professional network Contribute your ideas and knowledge to a project Gain exposure to senior leaders, mentors and different areas of the Bank On successful completion of the programme, you'll be well positioned to take on a permanent role with us and begin a meaningful career in Arbuthnot Latham. Person Specification Knowledge / Experience / Skills Relevant degree would be seen as advantageous Ability to manage your workload and balance multiple demands and priorities Strong written and verbal communications skills Strong numerical skills, data analysis, problem-solving and analytical skills Excellent attention to detail and accuracy Aptitude for learning and willingness to develop High level of confidentiality, diplomacy, and discretion Collaborative, team-based approach Ability to quickly adapt to change and learn new technologies Proficient use of Microsoft Office applications Strong interest in financial markets or banking Performance Focus Planning and Reviewing Customer Focus Working Proactively Problem Solving & Judgment Team Working Communication & Confidence Our Values Our values define who we are. They ensure that we approach our work, our colleagues and our clients in the right way. Being a relationship-led organisation makes this all the more important. We know what we do as a business, our values guide how we do it. Integrity Empowerment Respect Application Process We aim to make our application process as simple and as straight forward as possible, but also want to ensure candidates have the appropriate skills for the roles that they are applying for. Registration is simple and, if eligible for the programme, you will be sent a 30-45 minute online assessment as part of the application process. If you are selected to progress after the assessment we will be in touch to arrange the first stage interview. The successful candidate must have the right to work in the UK. Please complete your application as soon as possible as the vacancy will only be advertised for a limited period of time. About Us Work, Life and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. We offer a great package of benefits designed around you. From wellbeing and fitness to days out and dining, there are plenty of options to choose from, helping you make the most of your time outside work. At Arbuthnot Latham we offer: Employer Pension Contributions Private Medical Insurance Cycle to Work Scheme Season Ticket Loan Agile (Hybrid) working arrangements Charity Payroll Giving Extensive offering of health and wellbeing resources and support services Flexible benefits such as discounted gym membership, cinema tickets and restaurant vouchers.
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Expected to spend at least 2 days a week in the Winchester office with some other travel in the Hampshire area. This is a 6-month Fixed Term Contract. Exciting opportunity to join the award-winning Argenti care technology partnership. We are seeking an Argenti Operations Facilitator, preferably with a Social Care or Health background, to handle the receipt and processing of referrals in our busy care technology services. You will be responsible for supporting the team to maintain an efficient, responsive high-quality service to Council staff and service users. This is a great opportunity to help achieve better outcomes and quality of life for vulnerable service users, their families, and their carers across the country. Purpose of Role To be part of an award-winning team responsible to the operations manager for the administration of the day-to-day operational service, ensuring that it is efficient and responsive to the needs of all Council staff and service users. To work with potential referrers of care technology to support their high-quality referrals into the service to achieve better outcomes and quality of life for service users, their families, and their carers. To be responsible for ensuring that all records are kept accurately. To serve as an ambassador for the Argenti partnership, representing the service positively and professionally at all times through all interactions. You will have the opportunity to: Take responsibility for the day-to-day administration of the Argenti Service Front-Desk, receiving referrals, assessing for appropriateness, reviewing, and quantifying benefits. Assist in the smooth running of BAU operations by managing inbox duties and telephone enquiries. Provide efficient communication via phone and email with internal and external stakeholders. Support referrers to make high-quality, 'right first time' referrals for care technology. Receive and resolve service queries from service users, Care Managers, other professionals, and external agencies efficiently and effectively. Handle enquiries and complaints in line with contract requirements, escalating complex matters to the Operations Manager. Support emergency responses when on duty and be available for contact if required. Participate in the delivery of the Argenti Customer Feedback and Quality Assurance Programme, meeting Council and TSA standards. Maintain accurate and timely records within Argenti systems and ensure data is correctly entered into the Council's care management system and Argenti's systems. Perform all duties with regard to health and safety, equal opportunities, customer care policies, Codes of Conduct, and relevant legislation. Qualifications IT skills with proficiency in all basic Microsoft packages. Analytical skills with the ability to interpret data sets. Advanced Microsoft Excel skills, including data analysis, reports, logical functions, lookups, data validation, and pivot tables. Excellent communication skills, capable of engaging with clients independently and producing reports using PowerPoint and Word. Effective problem-solving skills. Adaptability and resilience. Strong teamwork skills. Willingness to learn new skills. We encourage applications from all qualified candidates and understand that meeting every box may not be possible. We look forward to hearing from you. Apply today by completing our online application. Additional information Life at PA Life at PA reflects our commitment to enriching our employees' working lives through unique growth opportunities and meaningful work. We believe diversity fuels ingenuity. We embrace diversity of thought, experience, and skills within an inclusive culture where everyone can thrive. Our recruitment and development practices are based on abilities and contributions, regardless of background or identity. We are committed to building a diverse workforce and welcome applications from underrepresented groups. Adjustments or accommodations - If you need adjustments or accommodations during the recruitment process, please contact us at:
Jul 03, 2025
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Expected to spend at least 2 days a week in the Winchester office with some other travel in the Hampshire area. This is a 6-month Fixed Term Contract. Exciting opportunity to join the award-winning Argenti care technology partnership. We are seeking an Argenti Operations Facilitator, preferably with a Social Care or Health background, to handle the receipt and processing of referrals in our busy care technology services. You will be responsible for supporting the team to maintain an efficient, responsive high-quality service to Council staff and service users. This is a great opportunity to help achieve better outcomes and quality of life for vulnerable service users, their families, and their carers across the country. Purpose of Role To be part of an award-winning team responsible to the operations manager for the administration of the day-to-day operational service, ensuring that it is efficient and responsive to the needs of all Council staff and service users. To work with potential referrers of care technology to support their high-quality referrals into the service to achieve better outcomes and quality of life for service users, their families, and their carers. To be responsible for ensuring that all records are kept accurately. To serve as an ambassador for the Argenti partnership, representing the service positively and professionally at all times through all interactions. You will have the opportunity to: Take responsibility for the day-to-day administration of the Argenti Service Front-Desk, receiving referrals, assessing for appropriateness, reviewing, and quantifying benefits. Assist in the smooth running of BAU operations by managing inbox duties and telephone enquiries. Provide efficient communication via phone and email with internal and external stakeholders. Support referrers to make high-quality, 'right first time' referrals for care technology. Receive and resolve service queries from service users, Care Managers, other professionals, and external agencies efficiently and effectively. Handle enquiries and complaints in line with contract requirements, escalating complex matters to the Operations Manager. Support emergency responses when on duty and be available for contact if required. Participate in the delivery of the Argenti Customer Feedback and Quality Assurance Programme, meeting Council and TSA standards. Maintain accurate and timely records within Argenti systems and ensure data is correctly entered into the Council's care management system and Argenti's systems. Perform all duties with regard to health and safety, equal opportunities, customer care policies, Codes of Conduct, and relevant legislation. Qualifications IT skills with proficiency in all basic Microsoft packages. Analytical skills with the ability to interpret data sets. Advanced Microsoft Excel skills, including data analysis, reports, logical functions, lookups, data validation, and pivot tables. Excellent communication skills, capable of engaging with clients independently and producing reports using PowerPoint and Word. Effective problem-solving skills. Adaptability and resilience. Strong teamwork skills. Willingness to learn new skills. We encourage applications from all qualified candidates and understand that meeting every box may not be possible. We look forward to hearing from you. Apply today by completing our online application. Additional information Life at PA Life at PA reflects our commitment to enriching our employees' working lives through unique growth opportunities and meaningful work. We believe diversity fuels ingenuity. We embrace diversity of thought, experience, and skills within an inclusive culture where everyone can thrive. Our recruitment and development practices are based on abilities and contributions, regardless of background or identity. We are committed to building a diverse workforce and welcome applications from underrepresented groups. Adjustments or accommodations - If you need adjustments or accommodations during the recruitment process, please contact us at:
Technical Project Manager page is loaded Technical Project Manager Apply locations London, Westgate Madrid, Calle Rios Rosas time type Full time posted on Posted 21 Days Ago time left to apply End Date: September 10, 2025 (30+ days left to apply) job requisition id R093820 Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. Job Details As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Technical Project Manager- Audience Global Support (AGS) Location: London or Madrid. Full time/Permanent/Hybrid working We are looking for a Technical Project Manager with a customer success emphasis to be based in London, Madrid or Barcelona. Are you a highly motivated individual looking for an exciting new opportunity in an international fast-growing and leading media company? Do you have any experience in Customer Success Management (CSM) to build lasting relationships with our clients, ensure successful onboarding and adoption, and maximize customer retention and growth. The ideal candidate will serve as the main point of contact post-sale and will work cross-functionally to ensure our customers achieve their desired outcomes with our product or service. Some project management and technology support experience are welcome, with a strong sense of customer service and to implement technology solutions within a project timeline and to the satisfaction of clients. Then this may be the role for you! Kantar Media is looking for a dynamic and hands-on Technical Project Managerto support the implementation of the technology solution for a new audience measurement service in a leading market. We need a project owner to own and implement the Audience Global Support (AGS) infrastructure, systems and applications in the Azure cloud environment that will run the client measurement solution.The emphasis is that you will become an expert in the configurations of some of the key applications to run our services across our global markets. As the AGS Technical Project Manager you will own the solution, manage the implementation between the different support teams, configure, test and resolve any technical challenges to maintain the delivery within schedule. Key Responsibilities AGS EndToEnd technical owner of AGS implementation. It includes all the below plus making sure systems, applications, training and documentation are provided in line with Sweden project solution requirements. To confirm governance with overall project PM for workstreams in the plan and other tasks related to the project. Manage the AGS workstreams escalation process and aim to resolve. Implement the change management process ensuing teams follow it locally and centrally. To own and validate the AGS delivery and what we do /do not do for all AGS teams for market and technology support required for the implementation. To set up checkpoints during delivery according to plan. Owned specific milestones for AGS workstreams and report to project team, stakeholders and Atria Cloud migration owner. To own and implement handover for Level 1 local operations and DevOps team including the provision of training and documentation. You will need to understand what the Sweden requirements are for a comprehensive training for operations teams for panel and data processing. You will need to liaise with a cross-team of SMEs and work through the standard project documents for an effective handover of the implementation to market teams. To own and Implement the AGS support workflow with L1/L2/L3 teams for process management, escalation management, ticketing and change management. You will confirm and implement the support workflow to make sure teams roles and responsibilities are clear and transparent. E.g. the ticketing flow. To test and configure systems deployed with market and central teams. Responsible to review, validate and approve each AGS delivery, to understand what need to be configured, what parameters and their applicability for the Sweden solution (especially for user interfaces to set up, test and validate the configuration, get market teams trained to use it from day 1 (handover) and to approve it (change management). Review and own Atria cloud service profile document, solution detail and other key documents required from AGS to deliver the solution. Ensure successful implementation of the meters Friends & Family, self-install process, and other key processes required for the AGS delivery. To understand what the different phases of the technical delivery are and make sure these are successfully completed within timeline. Link with key SMEs to confirm the configuration for the market and to validate the user interfaces. Required Fluent in English Excellent communication and interpersonal skills, with the ability to clearly explain complex technical information in simple terms Problem solving skills, resilience Empathetic, customer-first mindset Highly organized and detail-oriented Self-starter who can work independently and in a team Able to juggle multiple priorities and stakeholders A willingness to learn about new configuration of applications At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit Country United Kingdom Why join Kantar? We pride ourselves on understanding people, and what makes us think and act the way we do. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. About Us KANTAR Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 25000 people help the world's leading organisations succeed and grow. Privacy For information about how Kantar processes your personal data in the job application process, please click here to read our candidate privacy notice.
Jul 03, 2025
Full time
Technical Project Manager page is loaded Technical Project Manager Apply locations London, Westgate Madrid, Calle Rios Rosas time type Full time posted on Posted 21 Days Ago time left to apply End Date: September 10, 2025 (30+ days left to apply) job requisition id R093820 Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. Job Details As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Technical Project Manager- Audience Global Support (AGS) Location: London or Madrid. Full time/Permanent/Hybrid working We are looking for a Technical Project Manager with a customer success emphasis to be based in London, Madrid or Barcelona. Are you a highly motivated individual looking for an exciting new opportunity in an international fast-growing and leading media company? Do you have any experience in Customer Success Management (CSM) to build lasting relationships with our clients, ensure successful onboarding and adoption, and maximize customer retention and growth. The ideal candidate will serve as the main point of contact post-sale and will work cross-functionally to ensure our customers achieve their desired outcomes with our product or service. Some project management and technology support experience are welcome, with a strong sense of customer service and to implement technology solutions within a project timeline and to the satisfaction of clients. Then this may be the role for you! Kantar Media is looking for a dynamic and hands-on Technical Project Managerto support the implementation of the technology solution for a new audience measurement service in a leading market. We need a project owner to own and implement the Audience Global Support (AGS) infrastructure, systems and applications in the Azure cloud environment that will run the client measurement solution.The emphasis is that you will become an expert in the configurations of some of the key applications to run our services across our global markets. As the AGS Technical Project Manager you will own the solution, manage the implementation between the different support teams, configure, test and resolve any technical challenges to maintain the delivery within schedule. Key Responsibilities AGS EndToEnd technical owner of AGS implementation. It includes all the below plus making sure systems, applications, training and documentation are provided in line with Sweden project solution requirements. To confirm governance with overall project PM for workstreams in the plan and other tasks related to the project. Manage the AGS workstreams escalation process and aim to resolve. Implement the change management process ensuing teams follow it locally and centrally. To own and validate the AGS delivery and what we do /do not do for all AGS teams for market and technology support required for the implementation. To set up checkpoints during delivery according to plan. Owned specific milestones for AGS workstreams and report to project team, stakeholders and Atria Cloud migration owner. To own and implement handover for Level 1 local operations and DevOps team including the provision of training and documentation. You will need to understand what the Sweden requirements are for a comprehensive training for operations teams for panel and data processing. You will need to liaise with a cross-team of SMEs and work through the standard project documents for an effective handover of the implementation to market teams. To own and Implement the AGS support workflow with L1/L2/L3 teams for process management, escalation management, ticketing and change management. You will confirm and implement the support workflow to make sure teams roles and responsibilities are clear and transparent. E.g. the ticketing flow. To test and configure systems deployed with market and central teams. Responsible to review, validate and approve each AGS delivery, to understand what need to be configured, what parameters and their applicability for the Sweden solution (especially for user interfaces to set up, test and validate the configuration, get market teams trained to use it from day 1 (handover) and to approve it (change management). Review and own Atria cloud service profile document, solution detail and other key documents required from AGS to deliver the solution. Ensure successful implementation of the meters Friends & Family, self-install process, and other key processes required for the AGS delivery. To understand what the different phases of the technical delivery are and make sure these are successfully completed within timeline. Link with key SMEs to confirm the configuration for the market and to validate the user interfaces. Required Fluent in English Excellent communication and interpersonal skills, with the ability to clearly explain complex technical information in simple terms Problem solving skills, resilience Empathetic, customer-first mindset Highly organized and detail-oriented Self-starter who can work independently and in a team Able to juggle multiple priorities and stakeholders A willingness to learn about new configuration of applications At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit Country United Kingdom Why join Kantar? We pride ourselves on understanding people, and what makes us think and act the way we do. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. About Us KANTAR Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 25000 people help the world's leading organisations succeed and grow. Privacy For information about how Kantar processes your personal data in the job application process, please click here to read our candidate privacy notice.
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role The Partnership is the UK's most successful omni-channel retailer, including two of the UK's most loved department store and grocery brands, with annual sales revenues exceeding £12B. Our Engineering practice comprises over 80 teams working on Cloud Platforms, Mobile Apps, E-Commerce functionality, and Machine Learning. We foster a collaborative environment where knowledge sharing and continuous learning are valued. We support our Engineers in enhancing their skills and staying updated with the latest technologies. John Lewis shops and contact centres are responsible for delivering a leading omnichannel customer experience, crucial for both customer satisfaction and business efficiency. The technology supporting these operations is a mix of third-party platforms, bespoke systems, and legacy applications, all interconnected through complex integrations. Discover more about being a Software Engineer in the Partnership and the technologies we use. At a glance Contract type - Permanent Salary - £75,000 - £140,000 Flexible Working: Hybrid role, primarily from home (UK) and London Head Office, with occasional visits to other locations as needed. Most engineers visit the office once or twice a month; more frequent visits may be required occasionally. Key Responsibilities Lead the engineering strategy and roadmap for John Lewis shops and contact centres, aligning with business objectives. Influence operational decisions, team management, and engineering practices to ensure optimal capabilities. Drive the modernisation and maintainability of technology, leveraging innovative solutions to address business and customer needs. Establish Product ways of working. Collaborate with stakeholders such as Product Leads, Delivery and Operations Managers, Infrastructure Leads, and Enterprise Architects, as well as other Principal Engineers specializing in areas like cloud or data. Bring a passion for delivering innovative, high-quality software solutions and a proven track record of working with complex systems. Essential skills/experience Strong engineering background with experience in modern techniques like Continuous Delivery and Domain Driven Design. Experience implementing package solutions in complex environments. Leadership experience across multiple teams, working with senior stakeholders, and influencing significant investments. Knowledge of various architectural styles (monolith, microservices) and integration patterns (RESTful, event-based). Experience enhancing system resilience and scalability. Familiarity with Lean and Systems Thinking techniques. Desirable skills/experience Retail or Contact Centre experience. Experience working with legacy systems. Hands-on software engineering background. Experience in engineering management or enterprise architecture roles. Next Steps Complete the application form, including CV upload and questions. Refresh the page after each step to ensure completion before the deadline. Successful candidates will undergo screening, formal, and informal interviews. Let us know if you need any adjustments during the process. The Partnership We're the largest employee-owned business in the UK, committed to building a happier world through our brands, John Lewis and Waitrose. We foster a culture of ownership, inclusivity, and shared success, encouraging everyone to thrive and contribute. Note: Some roles require pre-employment vetting, including DBS checks and financial probity assessments. We recommend applying early as vacancies may close quickly. We support flexible working arrangements and encourage discussions about work-life balance during interviews.
Jul 03, 2025
Full time
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role The Partnership is the UK's most successful omni-channel retailer, including two of the UK's most loved department store and grocery brands, with annual sales revenues exceeding £12B. Our Engineering practice comprises over 80 teams working on Cloud Platforms, Mobile Apps, E-Commerce functionality, and Machine Learning. We foster a collaborative environment where knowledge sharing and continuous learning are valued. We support our Engineers in enhancing their skills and staying updated with the latest technologies. John Lewis shops and contact centres are responsible for delivering a leading omnichannel customer experience, crucial for both customer satisfaction and business efficiency. The technology supporting these operations is a mix of third-party platforms, bespoke systems, and legacy applications, all interconnected through complex integrations. Discover more about being a Software Engineer in the Partnership and the technologies we use. At a glance Contract type - Permanent Salary - £75,000 - £140,000 Flexible Working: Hybrid role, primarily from home (UK) and London Head Office, with occasional visits to other locations as needed. Most engineers visit the office once or twice a month; more frequent visits may be required occasionally. Key Responsibilities Lead the engineering strategy and roadmap for John Lewis shops and contact centres, aligning with business objectives. Influence operational decisions, team management, and engineering practices to ensure optimal capabilities. Drive the modernisation and maintainability of technology, leveraging innovative solutions to address business and customer needs. Establish Product ways of working. Collaborate with stakeholders such as Product Leads, Delivery and Operations Managers, Infrastructure Leads, and Enterprise Architects, as well as other Principal Engineers specializing in areas like cloud or data. Bring a passion for delivering innovative, high-quality software solutions and a proven track record of working with complex systems. Essential skills/experience Strong engineering background with experience in modern techniques like Continuous Delivery and Domain Driven Design. Experience implementing package solutions in complex environments. Leadership experience across multiple teams, working with senior stakeholders, and influencing significant investments. Knowledge of various architectural styles (monolith, microservices) and integration patterns (RESTful, event-based). Experience enhancing system resilience and scalability. Familiarity with Lean and Systems Thinking techniques. Desirable skills/experience Retail or Contact Centre experience. Experience working with legacy systems. Hands-on software engineering background. Experience in engineering management or enterprise architecture roles. Next Steps Complete the application form, including CV upload and questions. Refresh the page after each step to ensure completion before the deadline. Successful candidates will undergo screening, formal, and informal interviews. Let us know if you need any adjustments during the process. The Partnership We're the largest employee-owned business in the UK, committed to building a happier world through our brands, John Lewis and Waitrose. We foster a culture of ownership, inclusivity, and shared success, encouraging everyone to thrive and contribute. Note: Some roles require pre-employment vetting, including DBS checks and financial probity assessments. We recommend applying early as vacancies may close quickly. We support flexible working arrangements and encourage discussions about work-life balance during interviews.
Customer Service & Operations Head of Customer Services, ICIS (Hybrid) Location: London, London, City of, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R95902 About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link at: . About the Role We are seeking a dynamic, strategic, and customer focused Head of Customer Service to lead and elevate our global customer-facing teams including Customer Success, Training, and Customer Support. The role is critical to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with evolving customer expectations. We're looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership & High-Performance Team Management Develop, adapt, and continuously improve a forward-looking customer service strategy that evolves with customer needs, market trends, and business goals. Inspire and lead high-performing teams by setting clear objectives, measuring performance through meaningful KPIs, and fostering a culture of accountability, excellence, and continuous learning. Provide hands-on leadership to managers across Customer Success, Training, and Support (including 1st line and Technical Support)-ensuring alignment and collaboration across functions. Design and execute tailored customer engagement strategies to serve our diverse, international customer base, ensuring scalable solutions that deliver value at every stage of the customer lifecycle. Drive a training strategy that supports customer engagement while also acting as a growth lever for engaging new prospects and markets Operational Excellence & Innovation Champion operational efficiency through streamlined processes, automation, and effective use of AI-enabled customer service tools, particularly in self-service capabilities. Maintain a robust Customer Success framework that enhances retention, loyalty, and growth, ensuring standardised processes and best practices that deliver measurable impact Deliver against performance targets and operational metrics while maintaining a laser focus on improving customer satisfaction and team productivity Proactively identify areas for improvement and lead cross-functional initiatives that drive innovation and service differentiation. Cross-Functional Collaboration & Strategic Influence Serve as a powerful advocate for the customer across the organisation-working closely with Product, Sales, Marketing, and Technology to ensure the customer voice informs key decisions and strategic priorities. Influence and participate in strategic business planning, ensuring customer service goals are fully aligned with broader organisational objectives. Promote and embed a customer-first mindset across all levels of the business, contributing to ICIS's positioning as a trusted, customer-led organisation. Requirements Considerable experience in Customer Success, Customer Service, or related roles, with some experience at a senior or head-of-function level, ideally within SaaS or technology. Demonstrated success in scaling and transforming customer-facing operations for a global customer base. Proven ability to build and lead diverse, distributed teams across multiple customer service disciplines. A data-driven mindset with strong analytical and decision-making skills, including experience with CRM systems, support platforms, and performance management tools. A track record of fostering high-performing cultures, with a passion for mentoring, coaching, and empowering teams to excel. Ability to operate with agility, resilience, and clarity under pressure-thriving in a constantly evolving, high-growth environment. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. EEO Know Your Rights . Criminals may pose as LexisNexis Risk Solutions recruiters, a subsidiary of RELX, asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. EEO Know Your Rights . Criminals may pose as LexisNexis Risk Solutions recruiters, a subsidiary of RELX, asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Jul 03, 2025
Full time
Customer Service & Operations Head of Customer Services, ICIS (Hybrid) Location: London, London, City of, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R95902 About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link at: . About the Role We are seeking a dynamic, strategic, and customer focused Head of Customer Service to lead and elevate our global customer-facing teams including Customer Success, Training, and Customer Support. The role is critical to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with evolving customer expectations. We're looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership & High-Performance Team Management Develop, adapt, and continuously improve a forward-looking customer service strategy that evolves with customer needs, market trends, and business goals. Inspire and lead high-performing teams by setting clear objectives, measuring performance through meaningful KPIs, and fostering a culture of accountability, excellence, and continuous learning. Provide hands-on leadership to managers across Customer Success, Training, and Support (including 1st line and Technical Support)-ensuring alignment and collaboration across functions. Design and execute tailored customer engagement strategies to serve our diverse, international customer base, ensuring scalable solutions that deliver value at every stage of the customer lifecycle. Drive a training strategy that supports customer engagement while also acting as a growth lever for engaging new prospects and markets Operational Excellence & Innovation Champion operational efficiency through streamlined processes, automation, and effective use of AI-enabled customer service tools, particularly in self-service capabilities. Maintain a robust Customer Success framework that enhances retention, loyalty, and growth, ensuring standardised processes and best practices that deliver measurable impact Deliver against performance targets and operational metrics while maintaining a laser focus on improving customer satisfaction and team productivity Proactively identify areas for improvement and lead cross-functional initiatives that drive innovation and service differentiation. Cross-Functional Collaboration & Strategic Influence Serve as a powerful advocate for the customer across the organisation-working closely with Product, Sales, Marketing, and Technology to ensure the customer voice informs key decisions and strategic priorities. Influence and participate in strategic business planning, ensuring customer service goals are fully aligned with broader organisational objectives. Promote and embed a customer-first mindset across all levels of the business, contributing to ICIS's positioning as a trusted, customer-led organisation. Requirements Considerable experience in Customer Success, Customer Service, or related roles, with some experience at a senior or head-of-function level, ideally within SaaS or technology. Demonstrated success in scaling and transforming customer-facing operations for a global customer base. Proven ability to build and lead diverse, distributed teams across multiple customer service disciplines. A data-driven mindset with strong analytical and decision-making skills, including experience with CRM systems, support platforms, and performance management tools. A track record of fostering high-performing cultures, with a passion for mentoring, coaching, and empowering teams to excel. Ability to operate with agility, resilience, and clarity under pressure-thriving in a constantly evolving, high-growth environment. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. EEO Know Your Rights . Criminals may pose as LexisNexis Risk Solutions recruiters, a subsidiary of RELX, asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. EEO Know Your Rights . Criminals may pose as LexisNexis Risk Solutions recruiters, a subsidiary of RELX, asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Permanent Opportunity - Operations Manager - London! Your new company This well-establishedprofessional services firm has a long-standing reputation for deliveringhigh-quality advisory and operational support to a diverse client base. With astrong focus on innovation and growth, the organisation is undergoing anexciting period of transformation and is looking to strengthen its centraloperations team. Your new role As Operations Manager,you'll join the Chief Operating Office in London, working closely with the COOand senior leaders across central services. You'll play a key role in bothday-to-day operations and strategic project delivery, supporting the firm's ongoinggrowth and transformation agenda. Your responsibilities will include: Managing internal reporting and training processes in collaboration with business development teams Maintaining governance and organisational structure documentation Leading business engagement on licensing matters Coordinating third-party supplier engagement and approvals Producing detailed expense analysis and supporting financial oversight Supporting business resilience planning alongside IT and procurement teams You'll also contribute to a range of strategic projects. What you'll need to succeed To thrive in thisrole, you'll bring: Proven experience in an operations or central services function Strong project and process management skills Confidence engaging with stakeholders at all levels Solid understanding of financial reporting and analysis A proactive, solutions-focused mindset with the ability to work independently High digital fluency, particularly with Microsoft 365 tools Excellent communication skills, both written and verbal A flexible, collaborative approach and the ability to lead or influence cross-functional teams What you'll get in return Competitive salary and benefits package Private medical insurance and life assurance Generous holiday allowance with the option to purchase more Hybrid working model Pension contributions and season ticket loan Cycle to work scheme and eye care support Access to funded professional development and training Inclusive, values-driven culture with active employee networks and wellbeing initiatives What you need to do now If you're interestedin this role, click 'apply now' to forward an up-to-date copy of your CV, orcall us now. If this job isn'tquite right for you, but you are looking for a new position, please contact usfor a confidential discussion about your career. #
Jul 02, 2025
Full time
Permanent Opportunity - Operations Manager - London! Your new company This well-establishedprofessional services firm has a long-standing reputation for deliveringhigh-quality advisory and operational support to a diverse client base. With astrong focus on innovation and growth, the organisation is undergoing anexciting period of transformation and is looking to strengthen its centraloperations team. Your new role As Operations Manager,you'll join the Chief Operating Office in London, working closely with the COOand senior leaders across central services. You'll play a key role in bothday-to-day operations and strategic project delivery, supporting the firm's ongoinggrowth and transformation agenda. Your responsibilities will include: Managing internal reporting and training processes in collaboration with business development teams Maintaining governance and organisational structure documentation Leading business engagement on licensing matters Coordinating third-party supplier engagement and approvals Producing detailed expense analysis and supporting financial oversight Supporting business resilience planning alongside IT and procurement teams You'll also contribute to a range of strategic projects. What you'll need to succeed To thrive in thisrole, you'll bring: Proven experience in an operations or central services function Strong project and process management skills Confidence engaging with stakeholders at all levels Solid understanding of financial reporting and analysis A proactive, solutions-focused mindset with the ability to work independently High digital fluency, particularly with Microsoft 365 tools Excellent communication skills, both written and verbal A flexible, collaborative approach and the ability to lead or influence cross-functional teams What you'll get in return Competitive salary and benefits package Private medical insurance and life assurance Generous holiday allowance with the option to purchase more Hybrid working model Pension contributions and season ticket loan Cycle to work scheme and eye care support Access to funded professional development and training Inclusive, values-driven culture with active employee networks and wellbeing initiatives What you need to do now If you're interestedin this role, click 'apply now' to forward an up-to-date copy of your CV, orcall us now. If this job isn'tquite right for you, but you are looking for a new position, please contact usfor a confidential discussion about your career. #
time left to apply End Date: September 6, 2025 (30+ days left to apply) job requisition id R095791 Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Technical Analyst Working pattern: Hybrid/Full time Role Description At Kantar Media, we are experts in understanding the changing media landscape. Our Audience Measurement teams are charged with developing new approaches to measure this and one such solution is our Focal Meter. All the viewing in the home, delivered via IP using the home Wi-Fi network. We run multiple services that use data from Focal Meters to collect online content across our Panel homes. When it comes to TV and small-screen viewing, we are proud to be the official provider of viewing data for the broadcast channels in the UK, working closely with Barb (formerly known as BARB - The Broadcasters' Audience Research Board) who are a key player in the UK television and advertising industry. Barb data is used in deciding the making and distribution of TV programmes by commercial TV stations, advertising agencies and advertisers to negotiate prices for commercial airtime and to plan TV advertising campaigns. So, are you a tech savvy but also analytical, a person who can think on your feet? Apply now and join the team. We are looking to recruit a detailed and hardworking candidate to support both services. Key Responsibilities Be a point of call for internal and external partners. Highly organised and able to lead requirements from multiple stakeholders with differing needs. Assess viability for non-reported VOD services to be supervised from the ground up. Assess new and existing content delivery URLs per VOD service on an ongoing basis. Data Analysis experience with the ability to present the findings to various partners, both external and internal. Provide analysis on feasibility and implementation using test data to ensure that requirements have been implemented accurately. Highly inquisitive, identifying issues or needs and producing clear and detailed requirements for the development team. Be able to take initiative and propose new workstreams based on the assessment of the current processes and the landscape of measurement. Assist in testing and deployment of new software releases related to processing of data from PM7 and FM2 measurement meters. Working to ensure key landmarks are met during roll-out of project. Responsiveness to requests with detail, analysis and testing if required Keep abreast of requirements for new technology and systems. Experienced with a variety of Operating Systems (Windows, MacOS, Linux, Android, iOS) Basic understanding of Web architecture Proficient in Microsoft Excel and SQL Strong ability to focus on multiple workstreams at the same time. Database and data warehouse experience Willingness to go above and beyond when necessarily Project Management Experience Requirements for position Client/Stakeholder Satisfaction Establish credibility with Stakeholder and external. Instil trust in stakeholders and the business. Service Orientated To work as One Kantar, focusing on the right outcome for the business. Collaborate unconditionally with Stakeholders. Apply judgement to data to support business decisions, offering analytic and insights to translate challenges. Strong verbal and written communication skills Ability to articulate sophisticated scenarios. Be responsive, listen and question. Resilience Make difficult decision in a timely manner. Confidence to push back when required. Be flexible to responding to business needs. Ability to adapt to changing priorities. At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate because of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit Country United Kingdom Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. Job Details As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Technical Analyst Location: London, Grays Inn Road Working pattern: Hybrid/Full time Role Description At Kantar Media, we are experts in understanding the changing media landscape. Our Audience Measurement teams are charged with developing new approaches to measure this and one such solution is our Focal Meter. All the viewing in the home, delivered via IP using the home Wi-Fi network. We run multiple services that use data from Focal Meters to collect online content across our Panel homes. When it comes to TV and small-screen viewing, we are proud to be the official provider of viewing data for the broadcast channels in the UK, working closely with Barb (formerly known as BARB - The Broadcasters' Audience Research Board) who are a key player in the UK television and advertising industry. Barb data is used in deciding the making and distribution of TV programmes by commercial TV stations, advertising agencies and advertisers to negotiate prices for commercial airtime and to plan TV advertising campaigns. So, are you a tech savvy but also analytical, a person who can think on your feet? Apply now and join the team. We are looking to recruit a detailed and hardworking candidate to support both services. Key Responsibilities Be a point of call for internal and external partners. Highly organised and able to lead requirements from multiple stakeholders with differing needs. Assess viability for non-reported VOD services to be supervised from the ground up. Assess new and existing content delivery URLs per VOD service on an ongoing basis. Data Analysis experience with the ability to present the findings to various partners, both external and internal. Provide analysis on feasibility and implementation using test data to ensure that requirements have been implemented accurately. Highly inquisitive . click apply for full job details
Jul 01, 2025
Full time
time left to apply End Date: September 6, 2025 (30+ days left to apply) job requisition id R095791 Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Technical Analyst Working pattern: Hybrid/Full time Role Description At Kantar Media, we are experts in understanding the changing media landscape. Our Audience Measurement teams are charged with developing new approaches to measure this and one such solution is our Focal Meter. All the viewing in the home, delivered via IP using the home Wi-Fi network. We run multiple services that use data from Focal Meters to collect online content across our Panel homes. When it comes to TV and small-screen viewing, we are proud to be the official provider of viewing data for the broadcast channels in the UK, working closely with Barb (formerly known as BARB - The Broadcasters' Audience Research Board) who are a key player in the UK television and advertising industry. Barb data is used in deciding the making and distribution of TV programmes by commercial TV stations, advertising agencies and advertisers to negotiate prices for commercial airtime and to plan TV advertising campaigns. So, are you a tech savvy but also analytical, a person who can think on your feet? Apply now and join the team. We are looking to recruit a detailed and hardworking candidate to support both services. Key Responsibilities Be a point of call for internal and external partners. Highly organised and able to lead requirements from multiple stakeholders with differing needs. Assess viability for non-reported VOD services to be supervised from the ground up. Assess new and existing content delivery URLs per VOD service on an ongoing basis. Data Analysis experience with the ability to present the findings to various partners, both external and internal. Provide analysis on feasibility and implementation using test data to ensure that requirements have been implemented accurately. Highly inquisitive, identifying issues or needs and producing clear and detailed requirements for the development team. Be able to take initiative and propose new workstreams based on the assessment of the current processes and the landscape of measurement. Assist in testing and deployment of new software releases related to processing of data from PM7 and FM2 measurement meters. Working to ensure key landmarks are met during roll-out of project. Responsiveness to requests with detail, analysis and testing if required Keep abreast of requirements for new technology and systems. Experienced with a variety of Operating Systems (Windows, MacOS, Linux, Android, iOS) Basic understanding of Web architecture Proficient in Microsoft Excel and SQL Strong ability to focus on multiple workstreams at the same time. Database and data warehouse experience Willingness to go above and beyond when necessarily Project Management Experience Requirements for position Client/Stakeholder Satisfaction Establish credibility with Stakeholder and external. Instil trust in stakeholders and the business. Service Orientated To work as One Kantar, focusing on the right outcome for the business. Collaborate unconditionally with Stakeholders. Apply judgement to data to support business decisions, offering analytic and insights to translate challenges. Strong verbal and written communication skills Ability to articulate sophisticated scenarios. Be responsive, listen and question. Resilience Make difficult decision in a timely manner. Confidence to push back when required. Be flexible to responding to business needs. Ability to adapt to changing priorities. At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate because of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit Country United Kingdom Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. Job Details As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Technical Analyst Location: London, Grays Inn Road Working pattern: Hybrid/Full time Role Description At Kantar Media, we are experts in understanding the changing media landscape. Our Audience Measurement teams are charged with developing new approaches to measure this and one such solution is our Focal Meter. All the viewing in the home, delivered via IP using the home Wi-Fi network. We run multiple services that use data from Focal Meters to collect online content across our Panel homes. When it comes to TV and small-screen viewing, we are proud to be the official provider of viewing data for the broadcast channels in the UK, working closely with Barb (formerly known as BARB - The Broadcasters' Audience Research Board) who are a key player in the UK television and advertising industry. Barb data is used in deciding the making and distribution of TV programmes by commercial TV stations, advertising agencies and advertisers to negotiate prices for commercial airtime and to plan TV advertising campaigns. So, are you a tech savvy but also analytical, a person who can think on your feet? Apply now and join the team. We are looking to recruit a detailed and hardworking candidate to support both services. Key Responsibilities Be a point of call for internal and external partners. Highly organised and able to lead requirements from multiple stakeholders with differing needs. Assess viability for non-reported VOD services to be supervised from the ground up. Assess new and existing content delivery URLs per VOD service on an ongoing basis. Data Analysis experience with the ability to present the findings to various partners, both external and internal. Provide analysis on feasibility and implementation using test data to ensure that requirements have been implemented accurately. Highly inquisitive . click apply for full job details
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role The Partnership is the UK's most successful omni-channel retailer, including two of the UK's most loved department store and grocery brands with annual sales revenues in excess of £12B. Our Engineering practice includes 80+ teams working on Cloud Platforms, Mobile Apps, E-Commerce, and Machine Learning. We foster collaboration, knowledge sharing, and continuous learning among our Engineers. John Lewis Commercial ensures the right products are available at the right price across all sales channels, maintaining sufficient stock for customers in our omnichannel business. The supporting technology is a mix of third-party platforms, bespoke systems, and legacy applications, interconnected through integrations that must be resilient and adaptable to improve operational efficiency and meet evolving needs. Learn more about being a Software Engineer in the Partnership and the technologies we use. At a glance Contract type - Permanent Salary - £75,000 - £140,000 Flexible Working - Hybrid role, primarily from home and London Head Office, with occasional visits to other locations. Key Responsibilities Align engineering strategy and roadmap with business objectives, influence decision-making, and shape the operation of systems. Modernise and simplify complex heritage tech stacks to enable agility, productivity, and maintainability, while establishing Product ways of working. Collaborate with stakeholders including Product Leads, Delivery and Operations Managers, Infrastructure Leads, and Architects. Work with Principal Engineers responsible for other business areas or technical specialisms. Deliver innovative, high-quality software solutions and lead teams in complex projects. Essential skills/experience Strong engineering background with experience in modern techniques like Continuous Delivery and Domain Driven Design. Experience integrating package solutions into large, complex environments with modern and legacy technologies. Leadership experience across multiple teams, working with senior stakeholders, and influencing substantial investments. Knowledge of architectural styles (monolith, microservices) and integration patterns (RESTful, event-based). Techniques for increasing system resilience and scalability. Experience applying Lean and Systems Thinking principles. Desirable skills/experience Retail experience. Hands-on software engineering experience. Management or architecture roles across large enterprises. Next Steps Complete the application form with CV and questions, refreshing the page as needed. Successful candidates will undergo screening, interviews, and potentially informal discussions. Support available for adjustments during recruitment. The partnership We're the largest employee-owned business in the UK, committed to building a happier world through our brands, John Lewis and Waitrose. We focus on innovation, diversity, and shared ownership, fostering an environment where everyone can thrive and contribute to our success. Note: Roles may require pre-employment vetting, including DBS checks and financial probity assessments. Apply promptly as vacancies can close early. We support flexible working arrangements to promote work-life balance.
Jul 01, 2025
Full time
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role The Partnership is the UK's most successful omni-channel retailer, including two of the UK's most loved department store and grocery brands with annual sales revenues in excess of £12B. Our Engineering practice includes 80+ teams working on Cloud Platforms, Mobile Apps, E-Commerce, and Machine Learning. We foster collaboration, knowledge sharing, and continuous learning among our Engineers. John Lewis Commercial ensures the right products are available at the right price across all sales channels, maintaining sufficient stock for customers in our omnichannel business. The supporting technology is a mix of third-party platforms, bespoke systems, and legacy applications, interconnected through integrations that must be resilient and adaptable to improve operational efficiency and meet evolving needs. Learn more about being a Software Engineer in the Partnership and the technologies we use. At a glance Contract type - Permanent Salary - £75,000 - £140,000 Flexible Working - Hybrid role, primarily from home and London Head Office, with occasional visits to other locations. Key Responsibilities Align engineering strategy and roadmap with business objectives, influence decision-making, and shape the operation of systems. Modernise and simplify complex heritage tech stacks to enable agility, productivity, and maintainability, while establishing Product ways of working. Collaborate with stakeholders including Product Leads, Delivery and Operations Managers, Infrastructure Leads, and Architects. Work with Principal Engineers responsible for other business areas or technical specialisms. Deliver innovative, high-quality software solutions and lead teams in complex projects. Essential skills/experience Strong engineering background with experience in modern techniques like Continuous Delivery and Domain Driven Design. Experience integrating package solutions into large, complex environments with modern and legacy technologies. Leadership experience across multiple teams, working with senior stakeholders, and influencing substantial investments. Knowledge of architectural styles (monolith, microservices) and integration patterns (RESTful, event-based). Techniques for increasing system resilience and scalability. Experience applying Lean and Systems Thinking principles. Desirable skills/experience Retail experience. Hands-on software engineering experience. Management or architecture roles across large enterprises. Next Steps Complete the application form with CV and questions, refreshing the page as needed. Successful candidates will undergo screening, interviews, and potentially informal discussions. Support available for adjustments during recruitment. The partnership We're the largest employee-owned business in the UK, committed to building a happier world through our brands, John Lewis and Waitrose. We focus on innovation, diversity, and shared ownership, fostering an environment where everyone can thrive and contribute to our success. Note: Roles may require pre-employment vetting, including DBS checks and financial probity assessments. Apply promptly as vacancies can close early. We support flexible working arrangements to promote work-life balance.
Your new company This well-establishedprofessional services firm has a long-standing reputation for deliveringhigh-quality advisory and operational support to a diverse client base. With astrong focus on innovation and growth, the organisation is undergoing anexciting period of transformation and is looking to strengthen its centraloperations team. Your new role As Operations Manager,you'll join the Chief Operating Office in London, working closely with the COOand senior leaders across central services. You'll play a key role in bothday-to-day operations and strategic project delivery, supporting the firm's ongoinggrowth and transformation agenda. Your responsibilities will include: Managing internal reporting and training processes in collaboration with business development teams Maintaining governance and organisational structure documentation Leading business engagement on licensing matters Coordinating third-party supplier engagement and approvals Producing detailed expense analysis and supporting financial oversight Supporting business resilience planning alongside IT and procurement teams You'll also contribute to a range of strategic projects. What you'll need to succeed To thrive in thisrole, you'll bring: Proven experience in an operations or central services function Strong project and process management skills Confidence engaging with stakeholders at all levels Solid understanding of financial reporting and analysis A proactive, solutions-focused mindset with the ability to work independently High digital fluency, particularly with Microsoft 365 tools Excellent communication skills, both written and verbal A flexible, collaborative approach and the ability to lead or influence cross-functional teams What you'll get in return Competitive salary and benefits package Private medical insurance and life assurance Generous holiday allowance with the option to purchase more Hybrid working model Pension contributions and season ticket loan Cycle to work scheme and eye care support Access to funded professional development and training Inclusive, values-driven culture with active employee networks and wellbeing initiatives What you need to do now If you're interestedin this role, click 'apply now' to forward an up-to-date copy of your CV, orcall us now. If this job isn'tquite right for you, but you are looking for a new position, please contact usfor a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 01, 2025
Full time
Your new company This well-establishedprofessional services firm has a long-standing reputation for deliveringhigh-quality advisory and operational support to a diverse client base. With astrong focus on innovation and growth, the organisation is undergoing anexciting period of transformation and is looking to strengthen its centraloperations team. Your new role As Operations Manager,you'll join the Chief Operating Office in London, working closely with the COOand senior leaders across central services. You'll play a key role in bothday-to-day operations and strategic project delivery, supporting the firm's ongoinggrowth and transformation agenda. Your responsibilities will include: Managing internal reporting and training processes in collaboration with business development teams Maintaining governance and organisational structure documentation Leading business engagement on licensing matters Coordinating third-party supplier engagement and approvals Producing detailed expense analysis and supporting financial oversight Supporting business resilience planning alongside IT and procurement teams You'll also contribute to a range of strategic projects. What you'll need to succeed To thrive in thisrole, you'll bring: Proven experience in an operations or central services function Strong project and process management skills Confidence engaging with stakeholders at all levels Solid understanding of financial reporting and analysis A proactive, solutions-focused mindset with the ability to work independently High digital fluency, particularly with Microsoft 365 tools Excellent communication skills, both written and verbal A flexible, collaborative approach and the ability to lead or influence cross-functional teams What you'll get in return Competitive salary and benefits package Private medical insurance and life assurance Generous holiday allowance with the option to purchase more Hybrid working model Pension contributions and season ticket loan Cycle to work scheme and eye care support Access to funded professional development and training Inclusive, values-driven culture with active employee networks and wellbeing initiatives What you need to do now If you're interestedin this role, click 'apply now' to forward an up-to-date copy of your CV, orcall us now. If this job isn'tquite right for you, but you are looking for a new position, please contact usfor a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Camelford House, 89 Albert Embankment, London SE1 7TP Job title Systems & Data Lead (SRO) Ref 40660 Division Asset Operations & Capital Delivery Location Camelford House, 89 Albert Embankment, London SE1 7TP Contract type Permanent Full/Part-time Full-time Hours 36 Hours per week. Salary £90,000 per annum, negotiable based on skills and experience. Job grade C Closing date 11/07/2025 We have a very exciting opportunity for a Systems & Data Lead to take ownership of and deliver digital workstreams across multiple major infrastructure projects, collectively known as Thames Waters Strategic Resource Options (SRO). You will become part of the SRO Directorate, which is responsible for the development of several projects that will improve resilience to drought and minimise interruptions to water supplies in the South East, whilst protecting the environment. These projects include a new reservoir, water recycling and large-scale water transfer projects between different river catchments. Overseen by water industry regulators, the projects are currently navigating the critical phase of securing planning consents, with construction forecast to begin in the next 5 years and operations from 2040. Integral to the project's success are the emerging digital workstreams, which include information management, digital systems, asset & spatial modelling, operational technology and digital collaboration tools. You will be responsible for evolving, maintaining and executing the digital strategy, including systems, people and processes across project partners and sub-contractors. You will lead a small but growing client-side team, ensuring the successful delivery of digital projects that enhance portfolio operations and achieve organisational goals. What you'll be doing as a Systems & Data Lead (SRO) Your role involves strategic planning, project management, and driving cutting-edge digital solutions in collaboration with the core TW digital teams. Additionally, you will work closely with and direct Partners and subcontractors, overseeing their delivery on digital strategies. It is essential that the Partners' and sub-contractors' digital approaches and CDE strategy align with the client's portfolio-specific digital strategy. Evolving, maintaining and executing the digital strategy. Oversee the planning, execution, and delivery of digital projects, ensuring they meet the scope, time, and budget requirements of both the SRO and TW Corporate IT. Strategic oversight and direction of the SRO Partners to ensure the development and implementation of their plans, for such things as their respective CDEs, Digital Twins, Digital EIAs, etc. aligns with not only the requirements of the SRO but also of the wider TW Corporate strategies and plans. Lead, mentor, and develop capability across a growing team. IM team management, including document management and control, the SRO CDE (Asite, SP and partner CDEs) and ISO19650 alignment. ISO19650 accountability for alignment and adherence by SRO and partners, including development, maintenance and improvement to required documentation, specific to SRO but informed by TW Corporate. Cyber Security, accountable for the Security Manager's development of SRO-specific protocols, processes, procedures, policies and SMP. Additionally, the application and policing of these standards by SRO and all Partners. Data Management and Reporting. Accountable for the alignment of data structures and associated reporting (and longer term, other data insights, e.g. forecasting, AI, VR, AR, etc.). Applicable across SRO and all Partners. Project Management. Accountable for a small but focused and capable PM capability within the SRO Digital team. Required for overall scheduling and management of a significant number of projects and initiatives. Providing insight and enhanced mechanisms for control and cross-partner synergies. Regulatory, DEFRA, OFWAT, PINS and RAPID. The SRO timeline, judgment of its success and its ability to continue are more or less wholly driven by these bodies. In their requirements, there are several areas where Digital is either specifically or implicitly accountable and responsible for success. DEIA and DT are prime examples. This is a hybrid role based out of Camelford House, London. You will need to attend the office 2 days a week, with occasional travel to our head office in Reading. What you should bring to the role Leadership: Proven ability to lead and inspire a team, fostering a culture of innovation and collaboration. Strategic Thinking: Ability to develop and implement strategic plans that align with organisational goals. Communication: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Proficiency in project management methodologies (e.g., Agile, PRINCE2, APM, etc.). Knowledge of digital tools and technologies relevant to the water industry and/or large infrastructure programmes (e.g., SCADA, Digital Twins, GIS, etc.) is desirable. Previous experience with data management & systems. What's in it for you? £90,000 per annum, negotiable based on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Annual Bonus. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference in millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jun 30, 2025
Full time
Camelford House, 89 Albert Embankment, London SE1 7TP Job title Systems & Data Lead (SRO) Ref 40660 Division Asset Operations & Capital Delivery Location Camelford House, 89 Albert Embankment, London SE1 7TP Contract type Permanent Full/Part-time Full-time Hours 36 Hours per week. Salary £90,000 per annum, negotiable based on skills and experience. Job grade C Closing date 11/07/2025 We have a very exciting opportunity for a Systems & Data Lead to take ownership of and deliver digital workstreams across multiple major infrastructure projects, collectively known as Thames Waters Strategic Resource Options (SRO). You will become part of the SRO Directorate, which is responsible for the development of several projects that will improve resilience to drought and minimise interruptions to water supplies in the South East, whilst protecting the environment. These projects include a new reservoir, water recycling and large-scale water transfer projects between different river catchments. Overseen by water industry regulators, the projects are currently navigating the critical phase of securing planning consents, with construction forecast to begin in the next 5 years and operations from 2040. Integral to the project's success are the emerging digital workstreams, which include information management, digital systems, asset & spatial modelling, operational technology and digital collaboration tools. You will be responsible for evolving, maintaining and executing the digital strategy, including systems, people and processes across project partners and sub-contractors. You will lead a small but growing client-side team, ensuring the successful delivery of digital projects that enhance portfolio operations and achieve organisational goals. What you'll be doing as a Systems & Data Lead (SRO) Your role involves strategic planning, project management, and driving cutting-edge digital solutions in collaboration with the core TW digital teams. Additionally, you will work closely with and direct Partners and subcontractors, overseeing their delivery on digital strategies. It is essential that the Partners' and sub-contractors' digital approaches and CDE strategy align with the client's portfolio-specific digital strategy. Evolving, maintaining and executing the digital strategy. Oversee the planning, execution, and delivery of digital projects, ensuring they meet the scope, time, and budget requirements of both the SRO and TW Corporate IT. Strategic oversight and direction of the SRO Partners to ensure the development and implementation of their plans, for such things as their respective CDEs, Digital Twins, Digital EIAs, etc. aligns with not only the requirements of the SRO but also of the wider TW Corporate strategies and plans. Lead, mentor, and develop capability across a growing team. IM team management, including document management and control, the SRO CDE (Asite, SP and partner CDEs) and ISO19650 alignment. ISO19650 accountability for alignment and adherence by SRO and partners, including development, maintenance and improvement to required documentation, specific to SRO but informed by TW Corporate. Cyber Security, accountable for the Security Manager's development of SRO-specific protocols, processes, procedures, policies and SMP. Additionally, the application and policing of these standards by SRO and all Partners. Data Management and Reporting. Accountable for the alignment of data structures and associated reporting (and longer term, other data insights, e.g. forecasting, AI, VR, AR, etc.). Applicable across SRO and all Partners. Project Management. Accountable for a small but focused and capable PM capability within the SRO Digital team. Required for overall scheduling and management of a significant number of projects and initiatives. Providing insight and enhanced mechanisms for control and cross-partner synergies. Regulatory, DEFRA, OFWAT, PINS and RAPID. The SRO timeline, judgment of its success and its ability to continue are more or less wholly driven by these bodies. In their requirements, there are several areas where Digital is either specifically or implicitly accountable and responsible for success. DEIA and DT are prime examples. This is a hybrid role based out of Camelford House, London. You will need to attend the office 2 days a week, with occasional travel to our head office in Reading. What you should bring to the role Leadership: Proven ability to lead and inspire a team, fostering a culture of innovation and collaboration. Strategic Thinking: Ability to develop and implement strategic plans that align with organisational goals. Communication: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Proficiency in project management methodologies (e.g., Agile, PRINCE2, APM, etc.). Knowledge of digital tools and technologies relevant to the water industry and/or large infrastructure programmes (e.g., SCADA, Digital Twins, GIS, etc.) is desirable. Previous experience with data management & systems. What's in it for you? £90,000 per annum, negotiable based on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Annual Bonus. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference in millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Solutions Architect - Long Standing Customers Company: Royal London Group Job Title: Senior Solution Architect Business Value Stream / Platform: Long Standing Customers Contract Type: Permanent Working style: Hybrid 50% home/office based Closing date: 23rd June 2025 Context At Royal London Group our Senior Solutions Architects play a pivotal role in leading and shaping our technology landscape. Your primary objective is to enable our organisation to safely exploit the potential of technology capabilities to serve our society better. Your contribution directly impacts the value to our customers and members, and business growth across Domains / Business Value Streams of Protection/Assurance, Equity Release, Long-term Savings/Pensions, Long Standing Customers, Annuities. Our Senior Solutions Architects regularly work with senior stakeholders to guide the development of technology products and drive a portfolio of solutions for our core propositions. You will have the opportunity to bring your experience in modern architectural practices to innovate, refresh our estate and experiment across a complex range of organisational capabilities. Our projects incrementally develop enduring products and provide a range of exciting challenges including cloud computing, AI, consolidation, migration, integrations and simplification. Solutions typically involve changes to, or creation of, business processes, operating model, application, data flows, infrastructure, and integration of third-party services. You have a solid grasp of the concepts of business goals, objectives and business outcomes, business capabilities, value-streams and business processes and their importance in solution architecture. We are committed to your growth and offer continuous learning opportunities, mentorship, and a clear path for professional development. You will join a supportive and inclusive team that values collaboration, trust, empowerment, and achieving together. We are seeking passionate and experienced Senior Solutions Architects with a strong technical background. If you are enthusiastic about leveraging your expertise to drive technological innovation and make a significant impact, we want to hear from you. About the role Reports into the Principal Architect (Lead Domain Architect) and aligned to the Business Value Stream to deliver innovative solutions that meet strategic business outcomes. Drives large-scale Policy Administration Systems migrations and challenge the status quo with modern architecture alternatives. Fast-paced project environment, working within an enduring squad in the regulated industry, preferably within Insurance, Life Assurance/Pensions/Annuities. Developing own and team capabilities is integral to all Architect roles at Royal London Group. Enjoys and willing to coach and mentor other architects. Provide Enterprise guidance, exploring application of emerging technology trends to enable the Principal Architects to influence the direction of our business and operating models. Utilises architecture modelling language such as ArchiMate, C4; EA tooling like Ardoq, BizzDesign, LeanIX, Orbus Infinity; pragmatic use of Architecture frameworks such as TOGAF, Zachman to craft executable solution patterns. Visio designers need to be keen to adapt and learn! Responsibilities across three key dimensions: Interpret Business Needs Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work. Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product life cycle. Understands business drivers and business capabilities (future and current state), working closely with Business Architects and business stakeholders, to determine corresponding enterprise solution designs are traceable to transition state and change requirements. Assess Technology Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements. Supports product managers in end-of-life product decisions to maintain, refresh or retire services or systems, including applications, technologies, processes and information. Analyses the business-IT environment to detect opportunities for ever-greening the legacy and technical debt and recommends options to make strategic improvements. Facilitates the evaluation, selection and TCO of software products, platforms and services through internal and external channels including vendor assessment for RFP. Consults with technical architecture peers to ensure all layers of architecture are evaluated and solutions constructed robustly including Security, Infrastructure, Networks. Apply Technology Leads evaluation, design and analysis across a group of technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards. Manage and design executable architecture for a single project or product or initiative with awareness of the need to stitch into other designs to develop enterprise capability. Acts as a consultant on a broad range of technologies, platforms and vendor offerings to drive targeted business outcomes. Works closely with the Product and Project Management offices to ensure the execution of plans corresponds with what is being promised on the designs. Five Core Competencies: Interpersonal Excellence: Articulating concepts through compelling and relatable narratives to effectively educate, engage, influence and collaborate with stakeholders and peers to achieve architecture goals. Business and Technology Strategy: Identifying and seizing opportunities to align technology, processes and business plans with strategic goals, guiding effective and feasible choices, building flexibility and resilience across all vectors of our business. Critical Thinking: Constructively challenging as a coach and guide legacy assumptions and commonly held beliefs to adopt alternative modern methods to achieving enduring results. Solving problems, navigating complex situations and adapting to new information to drive business success. Digital Enablement: Applying design-thinking methods to ensure end-user needs and perspectives are addressed, identifying iterative solution development approaches, collaborating with platforms and other technical domains to manage interdependencies in achieving target states, and promoting best practices in a modern delivery environment. Architecture Foundations: Design the transition state architecture for the domain / Business Value Stream / Platform with ownership of non-functional requirements. Design and build solutions and roadmaps to transition the business towards the future state, underpinned by robust architectural frameworks for the organisation. Skills You have been developing your core competencies and bring technical breadth to provide credible design leadership, analysis and design tasks related to support the development of technology solutions. You are a hands-on architect, from an engineering background, who can consider multiple viewpoints, provide weighted solution options, experience of industry design patterns for modern architectures, clarity on breaking down packets of work and transition states to design solutions incrementally to meet business needs and align with target/transition states, and architectural governance and standards. Hands-on experience in modelling languages such as C4 and ArchiMate. Robust understanding of data and application migration technologies like Azure Data Factory. Knowledge of core policy platforms like Bravura Sonata, TCS BaNCS, FNZ and bespoke legacy systems Skills to modernise architectural estates and drive serviceability, observability dashboarding and metrics in end products. Good understanding of information principles, guardrails and processes spanning data within operational contexts such as Policy Administration Systems. Knowledge of system development life cycle methodologies such as Agile, Incremental, DevOps, capable of engaging with engineers. Understanding of Domain Driven Design principles, EA patterns to decompose monoliths to microservices, Strangler Fig pattern, event sourcing. Proven analytical, influencing / consensus building, technical and communication skills. Engineering background in one or more of the following: Modern CI/CD pipelines with container orchestration and deployment technologies Cloud migration frameworks (Azure functions, Logic Apps, App Services) Java or Microsoft technologies, Azure platform and .Net ecosystem Database technologies and platforms like SQL, NoSQL, Data Lake, Snowflake, Databricks, MongoDB, Oracle Observability platforms like Splunk, Dynatrace, Datadog, Grafana About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. OurPeople Promise to our colleaguesis that we will all work somewhere inclusive, responsible . click apply for full job details
Jun 29, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Solutions Architect - Long Standing Customers Company: Royal London Group Job Title: Senior Solution Architect Business Value Stream / Platform: Long Standing Customers Contract Type: Permanent Working style: Hybrid 50% home/office based Closing date: 23rd June 2025 Context At Royal London Group our Senior Solutions Architects play a pivotal role in leading and shaping our technology landscape. Your primary objective is to enable our organisation to safely exploit the potential of technology capabilities to serve our society better. Your contribution directly impacts the value to our customers and members, and business growth across Domains / Business Value Streams of Protection/Assurance, Equity Release, Long-term Savings/Pensions, Long Standing Customers, Annuities. Our Senior Solutions Architects regularly work with senior stakeholders to guide the development of technology products and drive a portfolio of solutions for our core propositions. You will have the opportunity to bring your experience in modern architectural practices to innovate, refresh our estate and experiment across a complex range of organisational capabilities. Our projects incrementally develop enduring products and provide a range of exciting challenges including cloud computing, AI, consolidation, migration, integrations and simplification. Solutions typically involve changes to, or creation of, business processes, operating model, application, data flows, infrastructure, and integration of third-party services. You have a solid grasp of the concepts of business goals, objectives and business outcomes, business capabilities, value-streams and business processes and their importance in solution architecture. We are committed to your growth and offer continuous learning opportunities, mentorship, and a clear path for professional development. You will join a supportive and inclusive team that values collaboration, trust, empowerment, and achieving together. We are seeking passionate and experienced Senior Solutions Architects with a strong technical background. If you are enthusiastic about leveraging your expertise to drive technological innovation and make a significant impact, we want to hear from you. About the role Reports into the Principal Architect (Lead Domain Architect) and aligned to the Business Value Stream to deliver innovative solutions that meet strategic business outcomes. Drives large-scale Policy Administration Systems migrations and challenge the status quo with modern architecture alternatives. Fast-paced project environment, working within an enduring squad in the regulated industry, preferably within Insurance, Life Assurance/Pensions/Annuities. Developing own and team capabilities is integral to all Architect roles at Royal London Group. Enjoys and willing to coach and mentor other architects. Provide Enterprise guidance, exploring application of emerging technology trends to enable the Principal Architects to influence the direction of our business and operating models. Utilises architecture modelling language such as ArchiMate, C4; EA tooling like Ardoq, BizzDesign, LeanIX, Orbus Infinity; pragmatic use of Architecture frameworks such as TOGAF, Zachman to craft executable solution patterns. Visio designers need to be keen to adapt and learn! Responsibilities across three key dimensions: Interpret Business Needs Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work. Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product life cycle. Understands business drivers and business capabilities (future and current state), working closely with Business Architects and business stakeholders, to determine corresponding enterprise solution designs are traceable to transition state and change requirements. Assess Technology Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements. Supports product managers in end-of-life product decisions to maintain, refresh or retire services or systems, including applications, technologies, processes and information. Analyses the business-IT environment to detect opportunities for ever-greening the legacy and technical debt and recommends options to make strategic improvements. Facilitates the evaluation, selection and TCO of software products, platforms and services through internal and external channels including vendor assessment for RFP. Consults with technical architecture peers to ensure all layers of architecture are evaluated and solutions constructed robustly including Security, Infrastructure, Networks. Apply Technology Leads evaluation, design and analysis across a group of technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards. Manage and design executable architecture for a single project or product or initiative with awareness of the need to stitch into other designs to develop enterprise capability. Acts as a consultant on a broad range of technologies, platforms and vendor offerings to drive targeted business outcomes. Works closely with the Product and Project Management offices to ensure the execution of plans corresponds with what is being promised on the designs. Five Core Competencies: Interpersonal Excellence: Articulating concepts through compelling and relatable narratives to effectively educate, engage, influence and collaborate with stakeholders and peers to achieve architecture goals. Business and Technology Strategy: Identifying and seizing opportunities to align technology, processes and business plans with strategic goals, guiding effective and feasible choices, building flexibility and resilience across all vectors of our business. Critical Thinking: Constructively challenging as a coach and guide legacy assumptions and commonly held beliefs to adopt alternative modern methods to achieving enduring results. Solving problems, navigating complex situations and adapting to new information to drive business success. Digital Enablement: Applying design-thinking methods to ensure end-user needs and perspectives are addressed, identifying iterative solution development approaches, collaborating with platforms and other technical domains to manage interdependencies in achieving target states, and promoting best practices in a modern delivery environment. Architecture Foundations: Design the transition state architecture for the domain / Business Value Stream / Platform with ownership of non-functional requirements. Design and build solutions and roadmaps to transition the business towards the future state, underpinned by robust architectural frameworks for the organisation. Skills You have been developing your core competencies and bring technical breadth to provide credible design leadership, analysis and design tasks related to support the development of technology solutions. You are a hands-on architect, from an engineering background, who can consider multiple viewpoints, provide weighted solution options, experience of industry design patterns for modern architectures, clarity on breaking down packets of work and transition states to design solutions incrementally to meet business needs and align with target/transition states, and architectural governance and standards. Hands-on experience in modelling languages such as C4 and ArchiMate. Robust understanding of data and application migration technologies like Azure Data Factory. Knowledge of core policy platforms like Bravura Sonata, TCS BaNCS, FNZ and bespoke legacy systems Skills to modernise architectural estates and drive serviceability, observability dashboarding and metrics in end products. Good understanding of information principles, guardrails and processes spanning data within operational contexts such as Policy Administration Systems. Knowledge of system development life cycle methodologies such as Agile, Incremental, DevOps, capable of engaging with engineers. Understanding of Domain Driven Design principles, EA patterns to decompose monoliths to microservices, Strangler Fig pattern, event sourcing. Proven analytical, influencing / consensus building, technical and communication skills. Engineering background in one or more of the following: Modern CI/CD pipelines with container orchestration and deployment technologies Cloud migration frameworks (Azure functions, Logic Apps, App Services) Java or Microsoft technologies, Azure platform and .Net ecosystem Database technologies and platforms like SQL, NoSQL, Data Lake, Snowflake, Databricks, MongoDB, Oracle Observability platforms like Splunk, Dynatrace, Datadog, Grafana About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. OurPeople Promise to our colleaguesis that we will all work somewhere inclusive, responsible . click apply for full job details
About the role As the UK's most successful omni-channel retailer, ecommerce is a key part of our business - we run two of the busiest websites in the UK, driving a significant proportion of our sales.Our engineering practice includes 80+ teams, working on everything from Cloud platforms to mobile apps, from ecommerce functionality to machine learning.Have a quick glance of our Engineering best practices, see our engineers talk about their experience and opportunities to learn and grow; Check out our Tech stack, reach out to us if you have any questions. Visit - Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office / Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Expected Salary: £59,500 - £92,400 (depending upon experience) Contract type: Permanent Key Responsibilities We are driving a culture of whole team accountability for quality and continuous testing and are looking for people who can help us do that. Initially, as a Senior Quality Engineer you will be embedded into a software engineering product team composed typically of a Delivery Lead and a mixture of iOS and Android Engineers, and Analyst(s) delivering our mobile apps. As well as creating and executing some of the team's checks, your role in the team will be to mentor others in testing practice; coach them to adopt and improve their quality approaches including deployment approaches and observability; review and contribute to the team's codebase and pipeline configuration; help the team with their system of work from first business need to monitoring services in production. At all times you will also have an eye on what good looks like to the customer / user. As a senior member of our Quality Engineering Community you will mentor more junior members and help them with their personal development. You will work with a diverse range of technical and non-technical stakeholders which will require excellent communication skills. Advocating for improved engineering approaches will also require strong stakeholder management capability. There are opportunities to become a people manager for your fellow engineers if that is something that appeals to you. Learning new skills is extremely important to us. Engineers are expected to continuously improve their skills and keep abreast of the latest technologies and techniques regardless of their experience or job grade. In return for this commitment you will be given the resources and support you need to help you with your learning journey. Internally this role is known as Product Engineer (L6). Essential skills/experience you'll need For this role we are looking for a hands-on Senior Quality Engineer who has extensive knowledge, skills and experience of delivering native mobile apps for iOS and / or Android devices. Knowledge of architectural patterns used to build mobile applications. Practical experience of Continuous Integration / Continuous Delivery of native mobile apps and associated back end services. Coaching teams in use of Continuous Testing and shift left / shift right approaches. Thinking critically about engineering approaches, using questioning techniques to lead team discussions about quality risks and appropriate responses. Leading elaboration activities (such as three amigos sessions) to ensure specificity, consistency and testability of requirements and acceptance criteria. Reading and writing coded solutions for a variety of engineering needs: pairing with developers to understand and jointly enhance unit, functional and other coded tests developing testing utilities developing and maintaining code in pipelines creating and maintaining coded checks such as native mobile test automation or automated tests for back-end APIs. Working knowledge of modern testing tools and frameworks for testing mobile apps, preferably XCTest / XCUITest and/or Espresso. Analysing mobile non-functional risks (performance, resource usage, variable bandwidth, device compatibility, accessibility etc.) and advising on how these risks should be mitigated. Understanding operational and non-functional requirements (such as resilience, performance and observability) and how solutions are implemented and tested. Desirable skills/experience you may have Bitrise/Gitlab CI GraphQL Backend for Frontend (BFF) patterns Microservice Architectures Experience of cloud infrastructure such as GCP or AWS. Understanding of mobile security threats and experience of automated security testing. Additional Information: The application form consists of an online assessment, CV upload, followed by application questions. Please visit - to understand more about application and hiring process If you are successful following your initial application, the next stages are: a screening telephone call with a recruiter, tech assessment and up to two rounds of interviews You'll be asked about any adjustments you might need to support the recruitment process. Please let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jun 28, 2025
Full time
About the role As the UK's most successful omni-channel retailer, ecommerce is a key part of our business - we run two of the busiest websites in the UK, driving a significant proportion of our sales.Our engineering practice includes 80+ teams, working on everything from Cloud platforms to mobile apps, from ecommerce functionality to machine learning.Have a quick glance of our Engineering best practices, see our engineers talk about their experience and opportunities to learn and grow; Check out our Tech stack, reach out to us if you have any questions. Visit - Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office / Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Expected Salary: £59,500 - £92,400 (depending upon experience) Contract type: Permanent Key Responsibilities We are driving a culture of whole team accountability for quality and continuous testing and are looking for people who can help us do that. Initially, as a Senior Quality Engineer you will be embedded into a software engineering product team composed typically of a Delivery Lead and a mixture of iOS and Android Engineers, and Analyst(s) delivering our mobile apps. As well as creating and executing some of the team's checks, your role in the team will be to mentor others in testing practice; coach them to adopt and improve their quality approaches including deployment approaches and observability; review and contribute to the team's codebase and pipeline configuration; help the team with their system of work from first business need to monitoring services in production. At all times you will also have an eye on what good looks like to the customer / user. As a senior member of our Quality Engineering Community you will mentor more junior members and help them with their personal development. You will work with a diverse range of technical and non-technical stakeholders which will require excellent communication skills. Advocating for improved engineering approaches will also require strong stakeholder management capability. There are opportunities to become a people manager for your fellow engineers if that is something that appeals to you. Learning new skills is extremely important to us. Engineers are expected to continuously improve their skills and keep abreast of the latest technologies and techniques regardless of their experience or job grade. In return for this commitment you will be given the resources and support you need to help you with your learning journey. Internally this role is known as Product Engineer (L6). Essential skills/experience you'll need For this role we are looking for a hands-on Senior Quality Engineer who has extensive knowledge, skills and experience of delivering native mobile apps for iOS and / or Android devices. Knowledge of architectural patterns used to build mobile applications. Practical experience of Continuous Integration / Continuous Delivery of native mobile apps and associated back end services. Coaching teams in use of Continuous Testing and shift left / shift right approaches. Thinking critically about engineering approaches, using questioning techniques to lead team discussions about quality risks and appropriate responses. Leading elaboration activities (such as three amigos sessions) to ensure specificity, consistency and testability of requirements and acceptance criteria. Reading and writing coded solutions for a variety of engineering needs: pairing with developers to understand and jointly enhance unit, functional and other coded tests developing testing utilities developing and maintaining code in pipelines creating and maintaining coded checks such as native mobile test automation or automated tests for back-end APIs. Working knowledge of modern testing tools and frameworks for testing mobile apps, preferably XCTest / XCUITest and/or Espresso. Analysing mobile non-functional risks (performance, resource usage, variable bandwidth, device compatibility, accessibility etc.) and advising on how these risks should be mitigated. Understanding operational and non-functional requirements (such as resilience, performance and observability) and how solutions are implemented and tested. Desirable skills/experience you may have Bitrise/Gitlab CI GraphQL Backend for Frontend (BFF) patterns Microservice Architectures Experience of cloud infrastructure such as GCP or AWS. Understanding of mobile security threats and experience of automated security testing. Additional Information: The application form consists of an online assessment, CV upload, followed by application questions. Please visit - to understand more about application and hiring process If you are successful following your initial application, the next stages are: a screening telephone call with a recruiter, tech assessment and up to two rounds of interviews You'll be asked about any adjustments you might need to support the recruitment process. Please let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
About the role As the UK's most successful omni-channel retailer, ecommerce is a key part of our business - we run two of the busiest websites in the UK, driving a significant proportion of our sales.Our engineering practice includes 80+ teams, working on everything from Cloud platforms to mobile apps, from ecommerce functionality to machine learning.Have a quick glance of our Engineering best practices, see our engineers talk about their experience and opportunities to learn and grow; Check out our Tech stack, reach out to us if you have any questions. Visit - Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office / Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Expected Salary: £59,500 - £92,400 (depending upon experience) Contract type: Permanent Key Responsibilities We are driving a culture of whole team accountability for quality and continuous testing and are looking for people who can help us do that. Initially, as a Senior Quality Engineer you will be embedded into a software engineering product team composed typically of a Delivery Lead and a mixture of iOS and Android Engineers, and Analyst(s) delivering our mobile apps. As well as creating and executing some of the team's checks, your role in the team will be to mentor others in testing practice; coach them to adopt and improve their quality approaches including deployment approaches and observability; review and contribute to the team's codebase and pipeline configuration; help the team with their system of work from first business need to monitoring services in production. At all times you will also have an eye on what good looks like to the customer / user. As a senior member of our Quality Engineering Community you will mentor more junior members and help them with their personal development. You will work with a diverse range of technical and non-technical stakeholders which will require excellent communication skills. Advocating for improved engineering approaches will also require strong stakeholder management capability. There are opportunities to become a people manager for your fellow engineers if that is something that appeals to you. Learning new skills is extremely important to us. Engineers are expected to continuously improve their skills and keep abreast of the latest technologies and techniques regardless of their experience or job grade. In return for this commitment you will be given the resources and support you need to help you with your learning journey. Internally this role is known as Product Engineer (L6). Essential skills/experience you'll need For this role we are looking for a hands-on Senior Quality Engineer who has extensive knowledge, skills and experience of delivering native mobile apps for iOS and / or Android devices. Knowledge of architectural patterns used to build mobile applications. Practical experience of Continuous Integration / Continuous Delivery of native mobile apps and associated back end services. Coaching teams in use of Continuous Testing and shift left / shift right approaches. Thinking critically about engineering approaches, using questioning techniques to lead team discussions about quality risks and appropriate responses. Leading elaboration activities (such as three amigos sessions) to ensure specificity, consistency and testability of requirements and acceptance criteria. Reading and writing coded solutions for a variety of engineering needs: pairing with developers to understand and jointly enhance unit, functional and other coded tests developing testing utilities developing and maintaining code in pipelines creating and maintaining coded checks such as native mobile test automation or automated tests for back-end APIs. Working knowledge of modern testing tools and frameworks for testing mobile apps, preferably XCTest / XCUITest and/or Espresso. Analysing mobile non-functional risks (performance, resource usage, variable bandwidth, device compatibility, accessibility etc.) and advising on how these risks should be mitigated. Understanding operational and non-functional requirements (such as resilience, performance and observability) and how solutions are implemented and tested. Desirable skills/experience you may have Bitrise/Gitlab CI GraphQL Backend for Frontend (BFF) patterns Microservice Architectures Experience of cloud infrastructure such as GCP or AWS. Understanding of mobile security threats and experience of automated security testing. Additional Information: The application form consists of an online assessment, CV upload, followed by application questions. Please visit - to understand more about application and hiring process If you are successful following your initial application, the next stages are: a screening telephone call with a recruiter, tech assessment and up to two rounds of interviews You'll be asked about any adjustments you might need to support the recruitment process. Please let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jun 28, 2025
Full time
About the role As the UK's most successful omni-channel retailer, ecommerce is a key part of our business - we run two of the busiest websites in the UK, driving a significant proportion of our sales.Our engineering practice includes 80+ teams, working on everything from Cloud platforms to mobile apps, from ecommerce functionality to machine learning.Have a quick glance of our Engineering best practices, see our engineers talk about their experience and opportunities to learn and grow; Check out our Tech stack, reach out to us if you have any questions. Visit - Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office / Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Expected Salary: £59,500 - £92,400 (depending upon experience) Contract type: Permanent Key Responsibilities We are driving a culture of whole team accountability for quality and continuous testing and are looking for people who can help us do that. Initially, as a Senior Quality Engineer you will be embedded into a software engineering product team composed typically of a Delivery Lead and a mixture of iOS and Android Engineers, and Analyst(s) delivering our mobile apps. As well as creating and executing some of the team's checks, your role in the team will be to mentor others in testing practice; coach them to adopt and improve their quality approaches including deployment approaches and observability; review and contribute to the team's codebase and pipeline configuration; help the team with their system of work from first business need to monitoring services in production. At all times you will also have an eye on what good looks like to the customer / user. As a senior member of our Quality Engineering Community you will mentor more junior members and help them with their personal development. You will work with a diverse range of technical and non-technical stakeholders which will require excellent communication skills. Advocating for improved engineering approaches will also require strong stakeholder management capability. There are opportunities to become a people manager for your fellow engineers if that is something that appeals to you. Learning new skills is extremely important to us. Engineers are expected to continuously improve their skills and keep abreast of the latest technologies and techniques regardless of their experience or job grade. In return for this commitment you will be given the resources and support you need to help you with your learning journey. Internally this role is known as Product Engineer (L6). Essential skills/experience you'll need For this role we are looking for a hands-on Senior Quality Engineer who has extensive knowledge, skills and experience of delivering native mobile apps for iOS and / or Android devices. Knowledge of architectural patterns used to build mobile applications. Practical experience of Continuous Integration / Continuous Delivery of native mobile apps and associated back end services. Coaching teams in use of Continuous Testing and shift left / shift right approaches. Thinking critically about engineering approaches, using questioning techniques to lead team discussions about quality risks and appropriate responses. Leading elaboration activities (such as three amigos sessions) to ensure specificity, consistency and testability of requirements and acceptance criteria. Reading and writing coded solutions for a variety of engineering needs: pairing with developers to understand and jointly enhance unit, functional and other coded tests developing testing utilities developing and maintaining code in pipelines creating and maintaining coded checks such as native mobile test automation or automated tests for back-end APIs. Working knowledge of modern testing tools and frameworks for testing mobile apps, preferably XCTest / XCUITest and/or Espresso. Analysing mobile non-functional risks (performance, resource usage, variable bandwidth, device compatibility, accessibility etc.) and advising on how these risks should be mitigated. Understanding operational and non-functional requirements (such as resilience, performance and observability) and how solutions are implemented and tested. Desirable skills/experience you may have Bitrise/Gitlab CI GraphQL Backend for Frontend (BFF) patterns Microservice Architectures Experience of cloud infrastructure such as GCP or AWS. Understanding of mobile security threats and experience of automated security testing. Additional Information: The application form consists of an online assessment, CV upload, followed by application questions. Please visit - to understand more about application and hiring process If you are successful following your initial application, the next stages are: a screening telephone call with a recruiter, tech assessment and up to two rounds of interviews You'll be asked about any adjustments you might need to support the recruitment process. Please let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
About the role The Partnership is the UK's most successful omni-channel retailer which includes two of the UKs most loved department store and grocery brands with annual sales revenues in excess of £12B.Our Engineering practice includes 80+ teams, working on everything from Cloud Platforms to Mobile Apps, from E-Commerce functionality to Machine Learning.Our Engineers work collaboratively and share knowledge, and learning is extremely important to us. We support our Engineers to continuously improve their skills and keep abreast of the latest technologies.John Lewis Commercial is responsible for ensuring that John Lewis have the right products to sell, at the right price across all John Lewis sales channels. It is also responsible for making sure the business has enough stock for customers in the place they want it, across our omnichannel businessThe technology supporting John Lewis Commercial is a blend of commercially available third-party platforms, bespoke in-house systems, and tightly coupled mainframe legacy applications, all interconnected through integrations with other areas of the business. These systems must not only be highly resilient but also adaptable, enabling us to enhance operational efficiency and respond to evolving business needs. Find out more about being a Software Engineer in the Partnership, and the technology we use. At a glance Contract type - This position is a permanent contract. Salary - £75,000 - £140,000 Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Key Responsibilities: As a Principal Engineer, you will play a pivotal role in aligning the engineering strategy and roadmap for the John Lewis Commercial with the overarching business objectives. Your influence will extend to key decisions that shape the operation of John Lewis Commercial systems and guide how engineering drives change across this complex business area. This will involve influencing how work is managed-whether agile, waterfall, or hybrid- including the effectiveness and measurement of teams. This includes ensuring that engineering practices align with the broader Partnership engineering strategy and influencing team structure, balance, and resource models by providing key input on ways of working and team maturity to deliver optimal engineering capabilities. A key objective of the role is to modernise and simplify a complex heritage tech stack to enable both business agility and productivity, as well as improve system maintainability. Foundational to this will be helping to establish Product ways of working. To do this you will collaborate closely with key stakeholders such as Product Leads, Delivery and Operations Managers, Infrastructure Leads and Enterprise Architects as well as Senior Staff Engineers and specialist engineering teams. You will also work closely with other Principal Engineers who may be responsible for other business areas or for deep engineering specialisms such as cloud or data. Successful candidates will have a passion for using technology to deliver outstanding and innovative software solutions, and will have a track record of working with teams delivering complex, performant, high quality software. Essential skills/experience you'll need: Strong engineering background with real world experience of modern software engineering techniques such as Continuous Delivery and ideally experience of using strategic patterns of Domain Driven Design. Experience of the technical implementation of package solutions into large complex environments with a mix of modern and heritage technology. Experience in senior leadership role, leading across multiple teams, working with senior stakeholders and influencing multi-million pound investments in engineering Knowledge/experience of working with different architectural styles (e.g. monolith, service based, microservices) and integration patterns when working with different platforms (broker models, RESTful, streams, event based). Knowledge/experience of techniques used to increase resilience and/or scalability of systems. Experience of applying techniques from Lean and Systems Thinking. Desirable skills/experience you may have Retail experience Will have been a hands-on software engineer for part of their career. Engineering management role, working across multiple teams or architecture role working across a large part of an enterprise. Next Steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to do before the closing date. If you are successful following your initial application, the next stages are: a screening interview followed by a formal interview and up to 2 informal interviews. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jun 27, 2025
Full time
About the role The Partnership is the UK's most successful omni-channel retailer which includes two of the UKs most loved department store and grocery brands with annual sales revenues in excess of £12B.Our Engineering practice includes 80+ teams, working on everything from Cloud Platforms to Mobile Apps, from E-Commerce functionality to Machine Learning.Our Engineers work collaboratively and share knowledge, and learning is extremely important to us. We support our Engineers to continuously improve their skills and keep abreast of the latest technologies.John Lewis Commercial is responsible for ensuring that John Lewis have the right products to sell, at the right price across all John Lewis sales channels. It is also responsible for making sure the business has enough stock for customers in the place they want it, across our omnichannel businessThe technology supporting John Lewis Commercial is a blend of commercially available third-party platforms, bespoke in-house systems, and tightly coupled mainframe legacy applications, all interconnected through integrations with other areas of the business. These systems must not only be highly resilient but also adaptable, enabling us to enhance operational efficiency and respond to evolving business needs. Find out more about being a Software Engineer in the Partnership, and the technology we use. At a glance Contract type - This position is a permanent contract. Salary - £75,000 - £140,000 Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Key Responsibilities: As a Principal Engineer, you will play a pivotal role in aligning the engineering strategy and roadmap for the John Lewis Commercial with the overarching business objectives. Your influence will extend to key decisions that shape the operation of John Lewis Commercial systems and guide how engineering drives change across this complex business area. This will involve influencing how work is managed-whether agile, waterfall, or hybrid- including the effectiveness and measurement of teams. This includes ensuring that engineering practices align with the broader Partnership engineering strategy and influencing team structure, balance, and resource models by providing key input on ways of working and team maturity to deliver optimal engineering capabilities. A key objective of the role is to modernise and simplify a complex heritage tech stack to enable both business agility and productivity, as well as improve system maintainability. Foundational to this will be helping to establish Product ways of working. To do this you will collaborate closely with key stakeholders such as Product Leads, Delivery and Operations Managers, Infrastructure Leads and Enterprise Architects as well as Senior Staff Engineers and specialist engineering teams. You will also work closely with other Principal Engineers who may be responsible for other business areas or for deep engineering specialisms such as cloud or data. Successful candidates will have a passion for using technology to deliver outstanding and innovative software solutions, and will have a track record of working with teams delivering complex, performant, high quality software. Essential skills/experience you'll need: Strong engineering background with real world experience of modern software engineering techniques such as Continuous Delivery and ideally experience of using strategic patterns of Domain Driven Design. Experience of the technical implementation of package solutions into large complex environments with a mix of modern and heritage technology. Experience in senior leadership role, leading across multiple teams, working with senior stakeholders and influencing multi-million pound investments in engineering Knowledge/experience of working with different architectural styles (e.g. monolith, service based, microservices) and integration patterns when working with different platforms (broker models, RESTful, streams, event based). Knowledge/experience of techniques used to increase resilience and/or scalability of systems. Experience of applying techniques from Lean and Systems Thinking. Desirable skills/experience you may have Retail experience Will have been a hands-on software engineer for part of their career. Engineering management role, working across multiple teams or architecture role working across a large part of an enterprise. Next Steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to do before the closing date. If you are successful following your initial application, the next stages are: a screening interview followed by a formal interview and up to 2 informal interviews. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Salary: From £40,000 per annum negotiable depending on experience + fantastic benefits! Jisc grade: TCY3 (internal use only) Hours: 35 hours per week Contract: Permanent Reports into: Senior Threat intelligence engineer Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the role: Are you passionate about cybersecurity and ready to make a real impact on the UK's research and education landscape? At Jisc, we operate Janet - the UK's ultra-fast, secure network dedicated to research and education. We're looking for a Threat intelligence engineer to help us protect this critical national asset. You'll be at the heart of our security operations, developing and maintaining the infrastructure that powers our cutting-edge cybersecurity services. Your focus will be on enhancing and managing our: SIEM (Security Information and Event Management) systems SOAR (Security Orchestration, Automation, and Response) platforms Threat Intelligence tools and integrations You'll work closely with our threat intelligence teams to design and implement smart, automated solutions that keep our defences sharp and responsive. Why This Role Matters: The Janet network supports thousands of institutions and millions of users across the UK. Your work will directly contribute to the safety and resilience of this network. What We're Looking For: Experience with SIEM and SOAR platforms (e.g., Splunk, Sentinel, Cortex XSOAR). A solid understanding of threat intelligence frameworks and feeds. A collaborative mindset and a passion for automation and innovation. Operational experience working in an appropriate technical subject area or operational experience providing or supporting front line network services. Experience in designing and deploying technical solutions. Knowledgeable in IaaS, SaaS and Linux server administration. Knowledge or experience of working enterprise private, hybrid and public cloud technologies. Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, BS22301:2019 would be beneficial. Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences. We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money The opportunity to donate to charity tax-free with our Payroll Giving benefit Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We're committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
Jun 24, 2025
Full time
Salary: From £40,000 per annum negotiable depending on experience + fantastic benefits! Jisc grade: TCY3 (internal use only) Hours: 35 hours per week Contract: Permanent Reports into: Senior Threat intelligence engineer Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the role: Are you passionate about cybersecurity and ready to make a real impact on the UK's research and education landscape? At Jisc, we operate Janet - the UK's ultra-fast, secure network dedicated to research and education. We're looking for a Threat intelligence engineer to help us protect this critical national asset. You'll be at the heart of our security operations, developing and maintaining the infrastructure that powers our cutting-edge cybersecurity services. Your focus will be on enhancing and managing our: SIEM (Security Information and Event Management) systems SOAR (Security Orchestration, Automation, and Response) platforms Threat Intelligence tools and integrations You'll work closely with our threat intelligence teams to design and implement smart, automated solutions that keep our defences sharp and responsive. Why This Role Matters: The Janet network supports thousands of institutions and millions of users across the UK. Your work will directly contribute to the safety and resilience of this network. What We're Looking For: Experience with SIEM and SOAR platforms (e.g., Splunk, Sentinel, Cortex XSOAR). A solid understanding of threat intelligence frameworks and feeds. A collaborative mindset and a passion for automation and innovation. Operational experience working in an appropriate technical subject area or operational experience providing or supporting front line network services. Experience in designing and deploying technical solutions. Knowledgeable in IaaS, SaaS and Linux server administration. Knowledge or experience of working enterprise private, hybrid and public cloud technologies. Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, BS22301:2019 would be beneficial. Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences. We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money The opportunity to donate to charity tax-free with our Payroll Giving benefit Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We're committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
Salary: From £40,000 per annum negotiable depending on experience + fantastic benefits! Jisc grade: TCY3 (internal use only) Hours: 35 hours per week Contract: Permanent Reports into: Senior Threat intelligence engineer Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the role: Are you passionate about cybersecurity and ready to make a real impact on the UK's research and education landscape? At Jisc, we operate Janet - the UK's ultra-fast, secure network dedicated to research and education. We're looking for a Threat intelligence engineer to help us protect this critical national asset. You'll be at the heart of our security operations, developing and maintaining the infrastructure that powers our cutting-edge cybersecurity services. Your focus will be on enhancing and managing our: SIEM (Security Information and Event Management) systems SOAR (Security Orchestration, Automation, and Response) platforms Threat Intelligence tools and integrations You'll work closely with our threat intelligence teams to design and implement smart, automated solutions that keep our defences sharp and responsive. Why This Role Matters: The Janet network supports thousands of institutions and millions of users across the UK. Your work will directly contribute to the safety and resilience of this network. What We're Looking For: Experience with SIEM and SOAR platforms (e.g., Splunk, Sentinel, Cortex XSOAR). A solid understanding of threat intelligence frameworks and feeds. A collaborative mindset and a passion for automation and innovation. Operational experience working in an appropriate technical subject area or operational experience providing or supporting front line network services. Experience in designing and deploying technical solutions. Knowledgeable in IaaS, SaaS and Linux server administration. Knowledge or experience of working enterprise private, hybrid and public cloud technologies. Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, BS22301:2019 would be beneficial. Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences. We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money The opportunity to donate to charity tax-free with our Payroll Giving benefit Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We're committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
Jun 24, 2025
Full time
Salary: From £40,000 per annum negotiable depending on experience + fantastic benefits! Jisc grade: TCY3 (internal use only) Hours: 35 hours per week Contract: Permanent Reports into: Senior Threat intelligence engineer Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the role: Are you passionate about cybersecurity and ready to make a real impact on the UK's research and education landscape? At Jisc, we operate Janet - the UK's ultra-fast, secure network dedicated to research and education. We're looking for a Threat intelligence engineer to help us protect this critical national asset. You'll be at the heart of our security operations, developing and maintaining the infrastructure that powers our cutting-edge cybersecurity services. Your focus will be on enhancing and managing our: SIEM (Security Information and Event Management) systems SOAR (Security Orchestration, Automation, and Response) platforms Threat Intelligence tools and integrations You'll work closely with our threat intelligence teams to design and implement smart, automated solutions that keep our defences sharp and responsive. Why This Role Matters: The Janet network supports thousands of institutions and millions of users across the UK. Your work will directly contribute to the safety and resilience of this network. What We're Looking For: Experience with SIEM and SOAR platforms (e.g., Splunk, Sentinel, Cortex XSOAR). A solid understanding of threat intelligence frameworks and feeds. A collaborative mindset and a passion for automation and innovation. Operational experience working in an appropriate technical subject area or operational experience providing or supporting front line network services. Experience in designing and deploying technical solutions. Knowledgeable in IaaS, SaaS and Linux server administration. Knowledge or experience of working enterprise private, hybrid and public cloud technologies. Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, BS22301:2019 would be beneficial. Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences. We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money The opportunity to donate to charity tax-free with our Payroll Giving benefit Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We're committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
Salary: From £40,000 per annum negotiable depending on experience + fantastic benefits! Jisc grade: TCY3 (internal use only) Hours: 35 hours per week Contract: Permanent Reports into: Senior Threat intelligence engineer Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the role: Are you passionate about cybersecurity and ready to make a real impact on the UK's research and education landscape? At Jisc, we operate Janet - the UK's ultra-fast, secure network dedicated to research and education. We're looking for a Threat intelligence engineer to help us protect this critical national asset. You'll be at the heart of our security operations, developing and maintaining the infrastructure that powers our cutting-edge cybersecurity services. Your focus will be on enhancing and managing our: SIEM (Security Information and Event Management) systems SOAR (Security Orchestration, Automation, and Response) platforms Threat Intelligence tools and integrations You'll work closely with our threat intelligence teams to design and implement smart, automated solutions that keep our defences sharp and responsive. Why This Role Matters: The Janet network supports thousands of institutions and millions of users across the UK. Your work will directly contribute to the safety and resilience of this network. What We're Looking For: Experience with SIEM and SOAR platforms (e.g., Splunk, Sentinel, Cortex XSOAR). A solid understanding of threat intelligence frameworks and feeds. A collaborative mindset and a passion for automation and innovation. Operational experience working in an appropriate technical subject area or operational experience providing or supporting front line network services. Experience in designing and deploying technical solutions. Knowledgeable in IaaS, SaaS and Linux server administration. Knowledge or experience of working enterprise private, hybrid and public cloud technologies. Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, BS22301:2019 would be beneficial. Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences. We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money The opportunity to donate to charity tax-free with our Payroll Giving benefit Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We're committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
Jun 23, 2025
Full time
Salary: From £40,000 per annum negotiable depending on experience + fantastic benefits! Jisc grade: TCY3 (internal use only) Hours: 35 hours per week Contract: Permanent Reports into: Senior Threat intelligence engineer Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the role: Are you passionate about cybersecurity and ready to make a real impact on the UK's research and education landscape? At Jisc, we operate Janet - the UK's ultra-fast, secure network dedicated to research and education. We're looking for a Threat intelligence engineer to help us protect this critical national asset. You'll be at the heart of our security operations, developing and maintaining the infrastructure that powers our cutting-edge cybersecurity services. Your focus will be on enhancing and managing our: SIEM (Security Information and Event Management) systems SOAR (Security Orchestration, Automation, and Response) platforms Threat Intelligence tools and integrations You'll work closely with our threat intelligence teams to design and implement smart, automated solutions that keep our defences sharp and responsive. Why This Role Matters: The Janet network supports thousands of institutions and millions of users across the UK. Your work will directly contribute to the safety and resilience of this network. What We're Looking For: Experience with SIEM and SOAR platforms (e.g., Splunk, Sentinel, Cortex XSOAR). A solid understanding of threat intelligence frameworks and feeds. A collaborative mindset and a passion for automation and innovation. Operational experience working in an appropriate technical subject area or operational experience providing or supporting front line network services. Experience in designing and deploying technical solutions. Knowledgeable in IaaS, SaaS and Linux server administration. Knowledge or experience of working enterprise private, hybrid and public cloud technologies. Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, BS22301:2019 would be beneficial. Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences. We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money The opportunity to donate to charity tax-free with our Payroll Giving benefit Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We're committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
