You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
Apr 30, 2026
Full time
You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Job Title: Interim Head of Digital Operations INSIDE IR35 Day Rate - £500 per day Duration: 3-4 months (initial) Location: London, 2 Days Per week Start: ASAP Overview We're seeking an experienced Interim Head of Digital / IT Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment. This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change. Key Responsibilities Provide interim leadership across IT Operations, covering infrastructure & Systems Own the stability, performance, and security of a predominantly Azure-based cloud estate Lead and support teams across: Cloud Infrastructure (Azure) Systems / Enterprise Applications Service Operations / IT Support Assess current operating model and implement quick-win improvements to enhance reliability and efficiency Drive incident, problem, and change management maturity Ensure robust governance, monitoring, and reporting across services Partner with senior stakeholders to align operations with wider digital and transformation objectives Manage third-party vendors and service providers, ensuring delivery against SLAs Support ongoing or planned cloud optimisation / migration initiatives. Key Skills & Experience Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able to engage at exec level and translate technical issues into business impact Experience managing third-party vendors and outsourced services Desirable Familiarity with security and compliance frameworks in cloud environments Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
Apr 30, 2026
Contractor
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Job Title: Interim Head of Digital Operations INSIDE IR35 Day Rate - £500 per day Duration: 3-4 months (initial) Location: London, 2 Days Per week Start: ASAP Overview We're seeking an experienced Interim Head of Digital / IT Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment. This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change. Key Responsibilities Provide interim leadership across IT Operations, covering infrastructure & Systems Own the stability, performance, and security of a predominantly Azure-based cloud estate Lead and support teams across: Cloud Infrastructure (Azure) Systems / Enterprise Applications Service Operations / IT Support Assess current operating model and implement quick-win improvements to enhance reliability and efficiency Drive incident, problem, and change management maturity Ensure robust governance, monitoring, and reporting across services Partner with senior stakeholders to align operations with wider digital and transformation objectives Manage third-party vendors and service providers, ensuring delivery against SLAs Support ongoing or planned cloud optimisation / migration initiatives. Key Skills & Experience Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able to engage at exec level and translate technical issues into business impact Experience managing third-party vendors and outsourced services Desirable Familiarity with security and compliance frameworks in cloud environments Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
Platform Engineering Manager (Cloud Foundations) London, UK Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. The Role Rightmove's Cloud Foundations team delivers the secure, reliable, scalable and cost optimised platform foundations used by hundreds of engineers and dozens of mission critical services. As we ensure safe, low friction delivery of core services and operate at scale, the Engineering Manager will lead a team providing cloud platforms and infrastructure, cloud security, governance, automation, and operational excellence. This position blends people leadership, cloud operations, platform engineering, security governance, and FinOps. The successful candidate brings deep operational experience in product led technology companies and understands how to run cloud foundations as a modern internal platform. Key Outcomes for This Role Platform Engineering, Operations & Reliability Backup, restore and resilience mechanisms are regularly tested, ensuring the platform can recover predictably. The platform is reliable, incident detection and resolution are smooth due to proactive monitoring, well maintained alerts/logs, and complete observability coverage. Platform resilience and DR planning/testing strategy is defined and operational, working across the business with validated requirements and outcomes. Incident management processes are consistently followed, including timely post incident reviews (PIRs) and completion of follow up actions. Repeat incidents are rare due to effective root cause analysis and remediation. On call is well staffed, sustainably operated, and fosters a healthy on call culture. Automation (AI driven or traditional) delivers increased speed, reduced toil, and enhanced reliability. Support requests are triaged and responded to promptly, with prioritisation based on upstream impact. Capacity and cloud spend are effectively managed-no incidents caused by under provisioning, and costs are controlled by avoiding unnecessary over provisioning. FinOps culture is embedded with tooling and process across product development teams. Vendor relationships are managed, supplier due diligence is completed on time, contract costs and SLAs are negotiated as needed. Continuous improvement culture is embedded: teams regularly evaluate performance, reliability and cost efficiency, feeding learnings back into the platform. Governance, Guardrails & Security Infrastructure as Code, Policy as Code and automated guardrails accelerate delivery while strengthening governance and consistency across the platform. Secure software delivery practices and policies are followed, vulnerabilities are managed within SLAs, Platform configuration standards are maintained (CIS Benchmarks). Cloud security policies, governance standards and privacy controls consistent with predefined roles, least privilege IAM patterns and role based access practices are implemented and followed. The organisation meets regulatory, contractual and audit obligations, maintaining documentation, policies and process evidence for compliance reviews. Secure cloud configurations, WAF policies, bot protection, and cloud native security tooling are maintained. Architecture diagrams for network and key components are maintained for audit, security, knowledge sharing purposes. Delivery and Execution Ensure the team is providing accurate estimates and realistic plans. Manage platform roadmap, initiatives/projects, and OKR delivery in line with expectations. Align cloud platform strategy and delivery plans with business goals, partnering with technical product manager, DX, DBA, security, SRE, and data teams. Coach and mentor engineers to improve skills, confidence, and impact. Sets clear, achievable development goals and provides actionable feedback. Aligns individual growth plans with team objectives and organisational priorities. Run effective 1:1s, set clear growth goals, recognise achievements and address performance early and fairly. Create an inclusive, psychologically safe environment; tailor leadership to individual strengths and motivations. What you'll bring Proven experience in cloud operations and platform engineering management, overseeing cloud infrastructure and platforms, monitoring, reliability, and service delivery in production environments. Hands on experience running large cloud based website environments with GKE, service mesh, load balancers, CDN/WAF, Kafka, Elasticsearch. Strong understanding of cloud services including networking, compute, storage, containerisation, security and IAM. Experience with IAC, python, Go, CI/CD, Terraform, Kubernetes, modern ops tooling and DevOps workflows. Demonstrated experience implementing security controls, IAM policies, and cloud governance frameworks. Familiarity with platform engineering concepts including developer platforms, reusable platform components and enabling internal product teams. Experience improving operational processes and developing documented procedures (monitoring, DR, incident response, upgrade processes). Strong leadership, team management, collaboration and communication skills, aligned with expectations for managing technical cloud teams. Experience designing scalable, reliable cloud platform architectures, consistent with Cloud. About Rightmove Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we've remained a friendly, supportive place to work, with employee still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: We create value by delivering results and building trust with partners and consumers. We think bigger by acting with curiosity and setting bold aspirations. We care deeply by being real, having fun, and valuing diversity. We move together by being one team - internally collaborative, externally competitive. We make a difference by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right! If all of this has caught your eye, you may well be a Rightmover in the making People are the foundation of Rightmove - We'll help you build a career on it. What we offer Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. Hybrid working pattern with 2 days in the office. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over and that you've read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
Apr 30, 2026
Full time
Platform Engineering Manager (Cloud Foundations) London, UK Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. The Role Rightmove's Cloud Foundations team delivers the secure, reliable, scalable and cost optimised platform foundations used by hundreds of engineers and dozens of mission critical services. As we ensure safe, low friction delivery of core services and operate at scale, the Engineering Manager will lead a team providing cloud platforms and infrastructure, cloud security, governance, automation, and operational excellence. This position blends people leadership, cloud operations, platform engineering, security governance, and FinOps. The successful candidate brings deep operational experience in product led technology companies and understands how to run cloud foundations as a modern internal platform. Key Outcomes for This Role Platform Engineering, Operations & Reliability Backup, restore and resilience mechanisms are regularly tested, ensuring the platform can recover predictably. The platform is reliable, incident detection and resolution are smooth due to proactive monitoring, well maintained alerts/logs, and complete observability coverage. Platform resilience and DR planning/testing strategy is defined and operational, working across the business with validated requirements and outcomes. Incident management processes are consistently followed, including timely post incident reviews (PIRs) and completion of follow up actions. Repeat incidents are rare due to effective root cause analysis and remediation. On call is well staffed, sustainably operated, and fosters a healthy on call culture. Automation (AI driven or traditional) delivers increased speed, reduced toil, and enhanced reliability. Support requests are triaged and responded to promptly, with prioritisation based on upstream impact. Capacity and cloud spend are effectively managed-no incidents caused by under provisioning, and costs are controlled by avoiding unnecessary over provisioning. FinOps culture is embedded with tooling and process across product development teams. Vendor relationships are managed, supplier due diligence is completed on time, contract costs and SLAs are negotiated as needed. Continuous improvement culture is embedded: teams regularly evaluate performance, reliability and cost efficiency, feeding learnings back into the platform. Governance, Guardrails & Security Infrastructure as Code, Policy as Code and automated guardrails accelerate delivery while strengthening governance and consistency across the platform. Secure software delivery practices and policies are followed, vulnerabilities are managed within SLAs, Platform configuration standards are maintained (CIS Benchmarks). Cloud security policies, governance standards and privacy controls consistent with predefined roles, least privilege IAM patterns and role based access practices are implemented and followed. The organisation meets regulatory, contractual and audit obligations, maintaining documentation, policies and process evidence for compliance reviews. Secure cloud configurations, WAF policies, bot protection, and cloud native security tooling are maintained. Architecture diagrams for network and key components are maintained for audit, security, knowledge sharing purposes. Delivery and Execution Ensure the team is providing accurate estimates and realistic plans. Manage platform roadmap, initiatives/projects, and OKR delivery in line with expectations. Align cloud platform strategy and delivery plans with business goals, partnering with technical product manager, DX, DBA, security, SRE, and data teams. Coach and mentor engineers to improve skills, confidence, and impact. Sets clear, achievable development goals and provides actionable feedback. Aligns individual growth plans with team objectives and organisational priorities. Run effective 1:1s, set clear growth goals, recognise achievements and address performance early and fairly. Create an inclusive, psychologically safe environment; tailor leadership to individual strengths and motivations. What you'll bring Proven experience in cloud operations and platform engineering management, overseeing cloud infrastructure and platforms, monitoring, reliability, and service delivery in production environments. Hands on experience running large cloud based website environments with GKE, service mesh, load balancers, CDN/WAF, Kafka, Elasticsearch. Strong understanding of cloud services including networking, compute, storage, containerisation, security and IAM. Experience with IAC, python, Go, CI/CD, Terraform, Kubernetes, modern ops tooling and DevOps workflows. Demonstrated experience implementing security controls, IAM policies, and cloud governance frameworks. Familiarity with platform engineering concepts including developer platforms, reusable platform components and enabling internal product teams. Experience improving operational processes and developing documented procedures (monitoring, DR, incident response, upgrade processes). Strong leadership, team management, collaboration and communication skills, aligned with expectations for managing technical cloud teams. Experience designing scalable, reliable cloud platform architectures, consistent with Cloud. About Rightmove Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we've remained a friendly, supportive place to work, with employee still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: We create value by delivering results and building trust with partners and consumers. We think bigger by acting with curiosity and setting bold aspirations. We care deeply by being real, having fun, and valuing diversity. We move together by being one team - internally collaborative, externally competitive. We make a difference by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right! If all of this has caught your eye, you may well be a Rightmover in the making People are the foundation of Rightmove - We'll help you build a career on it. What we offer Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. Hybrid working pattern with 2 days in the office. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over and that you've read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
Leukaemia UK Our Charity We are a small but mighty charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this. We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care. We are looking for a Finance Manager to join our Finance & Resources team playing a key role as part of an exciting transition from a historically outsourced finance model to a strengthened, in house finance function as we prepare to deliver our new five year strategy. This role will have exposure to an exciting mix of management accounting, business partnering, financial analysis and process improvement whilst ensuring the organisation s core financial delivery. Team We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on keeping it real with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers. As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people s lives. Leukaemia UK and You We are a growing charity with an annual income of £3.5m with a diversified funding portfolio including grants, donations and trading income with a mix of restricted and unrestricted funds. This is a new part time role within Leukaemia UK s Finance & Resources team and forms part of a planned transition from an outsourced finance model to a fully in house finance function. The role has been created to strengthen internal finance capability and resilience as the organisation prepares to deliver its newly approved five year strategy from 2027. You will play a leading, hands on role in running the organisation s core finance operations, ensuring robust financial control, accurate reporting and effective support to teams across the organisation. Working closely with the Director of Finance & Resources, you will take ownership of core finance processes providing operational leadership, internal business partnering and process discipline. As part of a small central team, you will work alongside the Director of Finance & Resources and the Finance Officer, and partner closely with colleagues across the organisation. You will provide practical financial guidance, help teams understand and manage their budgets, and act as a trusted internal finance partner, as well as ensuring the smooth running of day to day finance processes. This role is particularly suited to someone who enjoys being hands on, combining operational delivery with continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and build a finance function that is fit to support an ambitious and growing charity. In return, you will gain exposure to a broad range of organisational activity, work closely with senior leaders and teams, and play a key role in supporting Leukaemia UK s next phase of strategic development. Skills and Experience E ssential: Significant experience and confidence in managing a full range of finance operations in a small or medium sized charitable organisation. Qualified or part-qualified accountant, holding one of the UK mainstream accountancy qualifications with strong operational finance experience. Excellent knowledge of UK charity SORP and regulatory reporting requirements. Strong understanding of financial controls and month and year-end processes. Strong experience in preparing management accounts, forecasts, budgets and statutory accounts. Highly experienced in all aspects of Xero cloud-based accounting system, especially reporting. Strong IT skills, including Office 365 and SharePoint. Experienced in charity fund accounting and restricted funds tracking and monitoring. Ability to balance hands on delivery with improvement and change. Experience in improving finance processes and introducing automation or system improvements. Strong communication skills, ability to work collaboratively with colleagues and strong stakeholder management skills. Comfortable working in a part time role with clear priorities and boundaries. Resilient and comfortable with navigating through change. Uphold the charities culture and values of being bold, collaborative and curious. Desirable: Experience of line managing staff and supporting their development. Management of outsourced service providers. Independent learner, keen to find and apply best-practise solutions. Willingness to identify, test and apply appropriate technology and AI tools to streamline processes. Discrete and trustworthy with high levels of integrity Role Specifics 22.5 hours per week (0.6 FTE) worked over 3 days or more, Monday to Friday. Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working. In this role you are required to work from the office at least 1 day per week. £40,000 £45,000 FTE dependent on experience. Pro-rata for part-time hours We are proud of our benefits see a summary on our website Work with us - Leukaemia UK Benefits 36 days holiday per year, including bank holidays - pro rata for part time employees Pension default is 4% employee and 4% employer and we match up to 6% Life Assurance x 4 cover Critical Illness Cover Cash back healthcare scheme & Employee Assistance Programme (EAP) Hybrid Working- 1 day in the office per week Company sick pay Applications and interview timings If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter. Closing Date: Midnight Tuesday 12th May 2026 - First interviews will be held via Teams on Friday 22nd May 2026 - Second interviews will be face to face in our London Offices at 26 Great Queen St, London WC2B 5BL on Wednesday 27th / Thursday 28th May 2026 I look forward to hearing from you! Azra Azra Karaselimovic Director of Finance and Resources Leukaemia UK
Apr 29, 2026
Full time
Leukaemia UK Our Charity We are a small but mighty charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this. We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care. We are looking for a Finance Manager to join our Finance & Resources team playing a key role as part of an exciting transition from a historically outsourced finance model to a strengthened, in house finance function as we prepare to deliver our new five year strategy. This role will have exposure to an exciting mix of management accounting, business partnering, financial analysis and process improvement whilst ensuring the organisation s core financial delivery. Team We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on keeping it real with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers. As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people s lives. Leukaemia UK and You We are a growing charity with an annual income of £3.5m with a diversified funding portfolio including grants, donations and trading income with a mix of restricted and unrestricted funds. This is a new part time role within Leukaemia UK s Finance & Resources team and forms part of a planned transition from an outsourced finance model to a fully in house finance function. The role has been created to strengthen internal finance capability and resilience as the organisation prepares to deliver its newly approved five year strategy from 2027. You will play a leading, hands on role in running the organisation s core finance operations, ensuring robust financial control, accurate reporting and effective support to teams across the organisation. Working closely with the Director of Finance & Resources, you will take ownership of core finance processes providing operational leadership, internal business partnering and process discipline. As part of a small central team, you will work alongside the Director of Finance & Resources and the Finance Officer, and partner closely with colleagues across the organisation. You will provide practical financial guidance, help teams understand and manage their budgets, and act as a trusted internal finance partner, as well as ensuring the smooth running of day to day finance processes. This role is particularly suited to someone who enjoys being hands on, combining operational delivery with continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and build a finance function that is fit to support an ambitious and growing charity. In return, you will gain exposure to a broad range of organisational activity, work closely with senior leaders and teams, and play a key role in supporting Leukaemia UK s next phase of strategic development. Skills and Experience E ssential: Significant experience and confidence in managing a full range of finance operations in a small or medium sized charitable organisation. Qualified or part-qualified accountant, holding one of the UK mainstream accountancy qualifications with strong operational finance experience. Excellent knowledge of UK charity SORP and regulatory reporting requirements. Strong understanding of financial controls and month and year-end processes. Strong experience in preparing management accounts, forecasts, budgets and statutory accounts. Highly experienced in all aspects of Xero cloud-based accounting system, especially reporting. Strong IT skills, including Office 365 and SharePoint. Experienced in charity fund accounting and restricted funds tracking and monitoring. Ability to balance hands on delivery with improvement and change. Experience in improving finance processes and introducing automation or system improvements. Strong communication skills, ability to work collaboratively with colleagues and strong stakeholder management skills. Comfortable working in a part time role with clear priorities and boundaries. Resilient and comfortable with navigating through change. Uphold the charities culture and values of being bold, collaborative and curious. Desirable: Experience of line managing staff and supporting their development. Management of outsourced service providers. Independent learner, keen to find and apply best-practise solutions. Willingness to identify, test and apply appropriate technology and AI tools to streamline processes. Discrete and trustworthy with high levels of integrity Role Specifics 22.5 hours per week (0.6 FTE) worked over 3 days or more, Monday to Friday. Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working. In this role you are required to work from the office at least 1 day per week. £40,000 £45,000 FTE dependent on experience. Pro-rata for part-time hours We are proud of our benefits see a summary on our website Work with us - Leukaemia UK Benefits 36 days holiday per year, including bank holidays - pro rata for part time employees Pension default is 4% employee and 4% employer and we match up to 6% Life Assurance x 4 cover Critical Illness Cover Cash back healthcare scheme & Employee Assistance Programme (EAP) Hybrid Working- 1 day in the office per week Company sick pay Applications and interview timings If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter. Closing Date: Midnight Tuesday 12th May 2026 - First interviews will be held via Teams on Friday 22nd May 2026 - Second interviews will be face to face in our London Offices at 26 Great Queen St, London WC2B 5BL on Wednesday 27th / Thursday 28th May 2026 I look forward to hearing from you! Azra Azra Karaselimovic Director of Finance and Resources Leukaemia UK
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 21, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" time-bound Product Management leadership to shape the future integration and workflow platform that underpins advertising campaign delivery . The Product Manager will lead the" discovery, definition and roadmap development "for a modernised integration platform that simplifies and replaces legacy capabilities while enabling the broader AdTech platform strategy. This role requires a Product Manager comfortable operating in" early-stage discovery and technical ambiguity , working closely with architects, engineers, CX teams, and Product Owners to define the future integration model. A key responsibility will be" evaluating platform approaches, technology options and vendor capabilities "where appropriate , ensuring that the future platform aligns with the long-term architecture and operational needs of Advertising Technology. What you'll do Lead" product discovery and definition "for the future integration and workflow platform. Define the" product vision, scope, and roadmap "for integration platform modernisation. Translate architectural analysis into" clear product capabilities and priorities . Work closely with" Architecture and Engineering "to shape the future integration model across AdTech . Partner with" CX teams "to understand operational workflow impacts and user experience implications. Collaborate with" Product Owners / delivery leads "to shape delivery sequencing and implementation approach. Support" vendor and technology evaluations , including build vs buy assessments and solution fit analysis. Balance" operational continuity with long-term platform simplification and resilience . Define" success measures, milestones, and transition plans into BAU product ownership . What you'll bring Proven Product Management experience in" platform modernisation, integration programmes, or large-scale technical transformation . Strong technical understanding of" integration platforms, APIs, messaging, and data flows . Experience working in" early-stage discovery and shaping product direction in ambiguous environments . Relevant" AdTech, media, or broadcast industry experience . Experience working closely with" architects, engineers, CX teams and delivery leads . Experience contributing to" technology evaluation, vendor analysis, or platform capability decisions . Strong stakeholder management skills and the confidence to" shape product direction and influence decision making . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows"( for non-Sky customers) A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Manager, Payroll Operations Enablement Role Location: Thames Valley / South East England (within practical commuting distance of the Western Greater London / Thames Valley corridor) Work Arrangement: On-site Confidentiality Notice: Exact office location will be disclosed at shortlist stage only. Salary Range: £65k-£77k depending on experience Eligibility & Engagement Criteria This role requires regular in-office presence with limited hybrid flexibility; it is not a remote position Candidates must be locally based within a reasonable and sustainable commuting distance Must have the legal, unrestricted right to work in the UK No visa sponsorship is available now or in the future Permanent, direct employment only (no contract, interim, or third-party arrangements) Role Overview The Manager, Payroll Operations Enablement is responsible for owning the operational stability, execution, and change adoption of payroll operations across a multi-country environment. This role focuses on how payroll operates-ensuring consistent execution, strong governance, and effective adoption of systems and process changes-rather than performing payroll processing or managing payroll team members directly. The position works closely with Payroll Managers and cross-functional partners to ensure payroll operations are stable, scalable, and operating effectively following system, vendor, or process change. The role plays a critical part in reinforcing operating discipline, identifying and resolving operational risks, and ensuring payroll outcomes meet accuracy, timeliness, and compliance expectations. Key Responsibilities Payroll Operations Stabilisation & Execution Own the operational stabilisation of payroll across multiple countries following system implementations, vendor transitions, or process changes. Ensure payroll operations are executing consistently and reliably, with a focus on accuracy, timeliness, and compliance. Identify recurring operational issues, root causes, and control gaps, and drive corrective actions in partnership with Payroll Managers and relevant stakeholders. Oversee the transition from heightened post-change support into steady-state operations. Maintain visibility into operational performance, risks, and trends to support informed decision-making. Change Management & Adoption Own and reinforce adoption of payroll-related systems, processes, and operating models across regions. Coordinate change activities including communications, training support, and stakeholder alignment in partnership with Payroll Managers and functional teams. Act as a central point of coordination between payroll, HR, Finance, IT, and external providers to ensure changes are executed consistently. Identify country-specific or operational challenges and implement practical mitigation strategies. Process Improvement & Operational Excellence Drive continuous improvement initiatives to reduce operational friction, rework, and dependency on manual intervention. Review end-to-end payroll operating flows to improve efficiency, resilience, and control effectiveness while accommodating local requirements. Ensure payroll processes, hand-offs, and operating practices are clearly documented and consistently applied. Governance, Risk & Controls Own payroll operational governance, ensuring issues, actions, and risks are tracked and resolved. Ensure payroll operations are audit-ready through strong controls, documentation, and operational discipline. Partner with internal stakeholders to support compliance with enterprise standards and local statutory requirements. Provide clear, structured updates on payroll operational performance, risks, and remediation progress. Qualifications & Experience Experience owning payroll operations or payroll-related operational outcomes in a multi-country environment. Strong understanding of payroll operating models, controls, and risk, with exposure to outsourced or vendor-supported delivery. Background in operational execution, stabilisation, change management, or process improvement. Experience working closely with Payroll Managers, HR, Finance, IT, and third-party providers. Comfort operating in post-implementation or post-transformation environments. Lean, Six Sigma, or structured improvement experience is a plus. Key Competencies Payroll operations ownership and execution Change adoption and operational discipline Process improvement and risk awareness Cross-functional coordination Clear, structured communication Ability to hold accountability without direct people management Success Measures Stable, reliable payroll operations across supported countries Effective adoption of payroll systems and operating model changes Reduction in recurring operational issues and control failures Clear visibility into payroll operational performance and risks Strong partnership with Payroll Managers and functional stakeholders Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . . click apply for full job details
Apr 18, 2026
Full time
Manager, Payroll Operations Enablement Role Location: Thames Valley / South East England (within practical commuting distance of the Western Greater London / Thames Valley corridor) Work Arrangement: On-site Confidentiality Notice: Exact office location will be disclosed at shortlist stage only. Salary Range: £65k-£77k depending on experience Eligibility & Engagement Criteria This role requires regular in-office presence with limited hybrid flexibility; it is not a remote position Candidates must be locally based within a reasonable and sustainable commuting distance Must have the legal, unrestricted right to work in the UK No visa sponsorship is available now or in the future Permanent, direct employment only (no contract, interim, or third-party arrangements) Role Overview The Manager, Payroll Operations Enablement is responsible for owning the operational stability, execution, and change adoption of payroll operations across a multi-country environment. This role focuses on how payroll operates-ensuring consistent execution, strong governance, and effective adoption of systems and process changes-rather than performing payroll processing or managing payroll team members directly. The position works closely with Payroll Managers and cross-functional partners to ensure payroll operations are stable, scalable, and operating effectively following system, vendor, or process change. The role plays a critical part in reinforcing operating discipline, identifying and resolving operational risks, and ensuring payroll outcomes meet accuracy, timeliness, and compliance expectations. Key Responsibilities Payroll Operations Stabilisation & Execution Own the operational stabilisation of payroll across multiple countries following system implementations, vendor transitions, or process changes. Ensure payroll operations are executing consistently and reliably, with a focus on accuracy, timeliness, and compliance. Identify recurring operational issues, root causes, and control gaps, and drive corrective actions in partnership with Payroll Managers and relevant stakeholders. Oversee the transition from heightened post-change support into steady-state operations. Maintain visibility into operational performance, risks, and trends to support informed decision-making. Change Management & Adoption Own and reinforce adoption of payroll-related systems, processes, and operating models across regions. Coordinate change activities including communications, training support, and stakeholder alignment in partnership with Payroll Managers and functional teams. Act as a central point of coordination between payroll, HR, Finance, IT, and external providers to ensure changes are executed consistently. Identify country-specific or operational challenges and implement practical mitigation strategies. Process Improvement & Operational Excellence Drive continuous improvement initiatives to reduce operational friction, rework, and dependency on manual intervention. Review end-to-end payroll operating flows to improve efficiency, resilience, and control effectiveness while accommodating local requirements. Ensure payroll processes, hand-offs, and operating practices are clearly documented and consistently applied. Governance, Risk & Controls Own payroll operational governance, ensuring issues, actions, and risks are tracked and resolved. Ensure payroll operations are audit-ready through strong controls, documentation, and operational discipline. Partner with internal stakeholders to support compliance with enterprise standards and local statutory requirements. Provide clear, structured updates on payroll operational performance, risks, and remediation progress. Qualifications & Experience Experience owning payroll operations or payroll-related operational outcomes in a multi-country environment. Strong understanding of payroll operating models, controls, and risk, with exposure to outsourced or vendor-supported delivery. Background in operational execution, stabilisation, change management, or process improvement. Experience working closely with Payroll Managers, HR, Finance, IT, and third-party providers. Comfort operating in post-implementation or post-transformation environments. Lean, Six Sigma, or structured improvement experience is a plus. Key Competencies Payroll operations ownership and execution Change adoption and operational discipline Process improvement and risk awareness Cross-functional coordination Clear, structured communication Ability to hold accountability without direct people management Success Measures Stable, reliable payroll operations across supported countries Effective adoption of payroll systems and operating model changes Reduction in recurring operational issues and control failures Clear visibility into payroll operational performance and risks Strong partnership with Payroll Managers and functional stakeholders Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . . click apply for full job details
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Apr 18, 2026
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Job Benefits: bonus Cloud/DevOps Manager Richmond, London (Hybrid - typically 2 days per week), 9 day a working week a fortnight £90,000 - £105,000 + discretionary bonus A fast-growing pet nutrition and technology business is looking for a Cloud Infrastructure Manager to help shape the next phase of its cloud platform and infrastructure capability. Over the past 18 months, the technology leadership team has stabilised a complex infrastructure environment with the support of external partners. With those foundations in place, the focus is now on building a stronger internal DevOps and cloud capability and improving the way infrastructure supports engineering teams. This role combines technical leadership with hands on engineering, leading a small DevOps team while helping guide the architecture, reliability, and security of the organisation's AWS environment. You'll work closely with software engineering teams to improve platform architecture, infrastructure practices, and cloud reliability, while helping define a clear path forward for the infrastructure function. Key responsibilities Lead and support a small DevOps / infrastructure team Improve cloud architecture, resilience, and operational reliability Drive best practices around Infrastructure as Code and automation Partner with engineering teams to improve ways of working across platform and development Support the organisation's security maturity journey, including Cyber Essentials+ and longer term ISO27001 goals Help shape the future roadmap for cloud infrastructure as the business continues to scale Tech environment AWS Terraform CI/CD and cloud native infrastructure The team are looking for a strong cloud generalist with experience across DevOps and platform engineering. This role would suit a Senior or Lead DevOps / Platform Engineer looking to move into management, or someone already leading a small team who still enjoys being technically involved. Package & benefits £90k-£105k salary + discretionary bonus Hybrid working (typically 2 days per week in Richmond) 9-day fortnight - the company closes every other Friday Private health insurance Work abroad up to 2 weeks every 6 months Enhanced parental leave and learning & development support
Apr 15, 2026
Full time
Job Benefits: bonus Cloud/DevOps Manager Richmond, London (Hybrid - typically 2 days per week), 9 day a working week a fortnight £90,000 - £105,000 + discretionary bonus A fast-growing pet nutrition and technology business is looking for a Cloud Infrastructure Manager to help shape the next phase of its cloud platform and infrastructure capability. Over the past 18 months, the technology leadership team has stabilised a complex infrastructure environment with the support of external partners. With those foundations in place, the focus is now on building a stronger internal DevOps and cloud capability and improving the way infrastructure supports engineering teams. This role combines technical leadership with hands on engineering, leading a small DevOps team while helping guide the architecture, reliability, and security of the organisation's AWS environment. You'll work closely with software engineering teams to improve platform architecture, infrastructure practices, and cloud reliability, while helping define a clear path forward for the infrastructure function. Key responsibilities Lead and support a small DevOps / infrastructure team Improve cloud architecture, resilience, and operational reliability Drive best practices around Infrastructure as Code and automation Partner with engineering teams to improve ways of working across platform and development Support the organisation's security maturity journey, including Cyber Essentials+ and longer term ISO27001 goals Help shape the future roadmap for cloud infrastructure as the business continues to scale Tech environment AWS Terraform CI/CD and cloud native infrastructure The team are looking for a strong cloud generalist with experience across DevOps and platform engineering. This role would suit a Senior or Lead DevOps / Platform Engineer looking to move into management, or someone already leading a small team who still enjoys being technically involved. Package & benefits £90k-£105k salary + discretionary bonus Hybrid working (typically 2 days per week in Richmond) 9-day fortnight - the company closes every other Friday Private health insurance Work abroad up to 2 weeks every 6 months Enhanced parental leave and learning & development support
SQL Engineer (Contract) Inside IR35 - Hybrid working (3 days onsite) Overview We are seeking an experienced SQL Engineer to support a large scale SQL Server and Windows Server migration programme. The role involves upgrading a significant estate from SQL Server 2016 and SQL Server 2019 to newer, supported versions. With multiple end of life deadlines approaching, this position is critical for ensuring stability, compliance, and long term platform resilience. The ideal candidate will have strong hands on experience delivering complex SQL upgrade and migration projects, excellent analytical skills, and the ability to work in a structured programme environment. Key Responsibilities Lead and execute migration activities across a large SQL Server estate, moving from SQL 2016 & 2019 to SQL 2022 (with a roadmap toward SQL 2025 in future phases). Assess, analyse, and document the existing SQL environment, including discovery of additional instances "in the background." Work with the Project Manager to plan and prioritise migrations across a complex estate. Upgrade, consolidate, and optimise SQL instances as required to meet technical and business needs. Support the migration of associated Windows Server estates Ensure secure, stable and compliant transitions aligned with end of life timelines. Conduct troubleshooting, performance tuning, and post migration validation work. Produce clear migration documentation, runbooks, and operational handover materials. Collaborate with technical leads, infrastructure teams, and wider stakeholders to ensure seamless delivery. Essential Skills & Experience Extensive hands on experience with SQL Server migrations, upgrades, and platform modernisation. Proven background upgrading from SQL 2016 and SQL 2019 to later versions (SQL 2022; SQL 2025). Strong understanding of SQL Server architecture, clustering, HA/DR, AlwaysOn, performance tuning, and security. Demonstrated ability to analyse large, complex estates and identify hidden/unknown instances. Experience migrating associated Windows Server platforms (2016/2019). Ability to work independently and take ownership of delivering migration outcomes from A to B. Excellent problem solving skills and attention to detail. Ability to work in a structured, high pressure EOL driven project environment. Desirable Experience Experience delivering large-scale database estate modernisation within enterprise environments. Familiarity with SQL 2025 roadmap and feature set. Experience using migration tooling (e.g., Redgate, SSIS, native SQL tools, Azure Data Studio, monitoring platforms). Knowledge of compliance-driven environments or regulated industries. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Apr 08, 2026
Contractor
SQL Engineer (Contract) Inside IR35 - Hybrid working (3 days onsite) Overview We are seeking an experienced SQL Engineer to support a large scale SQL Server and Windows Server migration programme. The role involves upgrading a significant estate from SQL Server 2016 and SQL Server 2019 to newer, supported versions. With multiple end of life deadlines approaching, this position is critical for ensuring stability, compliance, and long term platform resilience. The ideal candidate will have strong hands on experience delivering complex SQL upgrade and migration projects, excellent analytical skills, and the ability to work in a structured programme environment. Key Responsibilities Lead and execute migration activities across a large SQL Server estate, moving from SQL 2016 & 2019 to SQL 2022 (with a roadmap toward SQL 2025 in future phases). Assess, analyse, and document the existing SQL environment, including discovery of additional instances "in the background." Work with the Project Manager to plan and prioritise migrations across a complex estate. Upgrade, consolidate, and optimise SQL instances as required to meet technical and business needs. Support the migration of associated Windows Server estates Ensure secure, stable and compliant transitions aligned with end of life timelines. Conduct troubleshooting, performance tuning, and post migration validation work. Produce clear migration documentation, runbooks, and operational handover materials. Collaborate with technical leads, infrastructure teams, and wider stakeholders to ensure seamless delivery. Essential Skills & Experience Extensive hands on experience with SQL Server migrations, upgrades, and platform modernisation. Proven background upgrading from SQL 2016 and SQL 2019 to later versions (SQL 2022; SQL 2025). Strong understanding of SQL Server architecture, clustering, HA/DR, AlwaysOn, performance tuning, and security. Demonstrated ability to analyse large, complex estates and identify hidden/unknown instances. Experience migrating associated Windows Server platforms (2016/2019). Ability to work independently and take ownership of delivering migration outcomes from A to B. Excellent problem solving skills and attention to detail. Ability to work in a structured, high pressure EOL driven project environment. Desirable Experience Experience delivering large-scale database estate modernisation within enterprise environments. Familiarity with SQL 2025 roadmap and feature set. Experience using migration tooling (e.g., Redgate, SSIS, native SQL tools, Azure Data Studio, monitoring platforms). Knowledge of compliance-driven environments or regulated industries. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Apr 08, 2026
Full time
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Job Title: Physical Security Technical Project Manager Location: London & South Salary: Competitive Type: Permenent Sector: Enterprise & Data Centre's Job Description The Physical Security Technical Project Manager (TPM) leads the end-to-end delivery of safety and security system projects, ensuring they are completed on time, within budget, and to the highest standards. Acting as the central point of coordination, the TPM drives project planning, execution, and stakeholder engagement overseeing everything from initial scope definition to final handover. This role is critical in delivering complex technology deployments, including VMS, access control, video analytics, and integrated safety systems, across live operational environments. Some overseas travel will be required as part of this role, supporting international project delivery and stakeholder engagement. KEY RESPONSIBILITIES: Plan & Mobilise Define scope, objectives, and timelines in collaboration with stakeholders Build project plans, secure resources, and initiate delivery with aligned teams Lead Delivery Manage implementation of safety and security systems, ensuring quality and compliance (including VMS, access control, video analytics, and integrated safety systems) Coordinate internal teams, third parties, and client stakeholders across sites Control & Adapt Monitor progress, budget, risks, and quality throughout the lifecycle Handle scope changes, resource shifts, and unforeseen issues with structured change control Close & Improve Deliver successful handover with stakeholder sign-off Lead post-project reviews to capture lessons learned and drive continuous improvement Qualifications For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Proven experience delivering complex Safety & Security infrastructure projects across multiple sites or regions, including within critical infrastructure, retail, commercial, or data centre environments. Demonstrated experience with the design, integration, and deployment of physical security systems, including Genetec, Lenel, and other Video Management Systems (VMS). Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Proficient in project management tools such as Microsoft Project, Primavera, Jira, or Asana, and capable of producing detailed project documentation including PID s, Programmes, RAID logs, and stakeholder comms plans etc. Skilled in project delivery methodologies, including Waterfall, Agile, and Hybrid approaches, with the ability to tailor strategies to suit the safety and security programme lifecycle. Competent in risk management, quality assurance, and change control processes, particularly within security-sensitive environments. Excellent communication, leadership, and negotiation skills, with a proven ability to lead cross-functional teams, drive accountability, and resolve conflicts effectively. Strong organisational and time management abilities, capable of managing multiple concurrent workstreams while maintaining focus on detail and compliance with cross functional teams. Commitment to continuous professional development, with a passion for staying current with emerging security technologies and best practices. DESIRABLE SKILLS AND EXPERIENCE: Bachelor s degree in Business Administration, Engineering, Project Management, or a related technical field. A recognised project management certification such as PMP, PRINCE2, or APM PMQ is highly desirable. Hands-on involvement in POS integration, video analytics, facial recognition software, access control, intrusion detection, and CCTV surveillance technologies. Familiarity with safety system design and compliance requirements, such as emergency notification systems, mass communication platforms, and relevant H&S and life safety standards. Strong understanding of cyber-physical security risks, secure network architectures, and working alongside IT and InfoSec teams to ensure system resilience Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Apr 08, 2026
Full time
Job Title: Physical Security Technical Project Manager Location: London & South Salary: Competitive Type: Permenent Sector: Enterprise & Data Centre's Job Description The Physical Security Technical Project Manager (TPM) leads the end-to-end delivery of safety and security system projects, ensuring they are completed on time, within budget, and to the highest standards. Acting as the central point of coordination, the TPM drives project planning, execution, and stakeholder engagement overseeing everything from initial scope definition to final handover. This role is critical in delivering complex technology deployments, including VMS, access control, video analytics, and integrated safety systems, across live operational environments. Some overseas travel will be required as part of this role, supporting international project delivery and stakeholder engagement. KEY RESPONSIBILITIES: Plan & Mobilise Define scope, objectives, and timelines in collaboration with stakeholders Build project plans, secure resources, and initiate delivery with aligned teams Lead Delivery Manage implementation of safety and security systems, ensuring quality and compliance (including VMS, access control, video analytics, and integrated safety systems) Coordinate internal teams, third parties, and client stakeholders across sites Control & Adapt Monitor progress, budget, risks, and quality throughout the lifecycle Handle scope changes, resource shifts, and unforeseen issues with structured change control Close & Improve Deliver successful handover with stakeholder sign-off Lead post-project reviews to capture lessons learned and drive continuous improvement Qualifications For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Proven experience delivering complex Safety & Security infrastructure projects across multiple sites or regions, including within critical infrastructure, retail, commercial, or data centre environments. Demonstrated experience with the design, integration, and deployment of physical security systems, including Genetec, Lenel, and other Video Management Systems (VMS). Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Proficient in project management tools such as Microsoft Project, Primavera, Jira, or Asana, and capable of producing detailed project documentation including PID s, Programmes, RAID logs, and stakeholder comms plans etc. Skilled in project delivery methodologies, including Waterfall, Agile, and Hybrid approaches, with the ability to tailor strategies to suit the safety and security programme lifecycle. Competent in risk management, quality assurance, and change control processes, particularly within security-sensitive environments. Excellent communication, leadership, and negotiation skills, with a proven ability to lead cross-functional teams, drive accountability, and resolve conflicts effectively. Strong organisational and time management abilities, capable of managing multiple concurrent workstreams while maintaining focus on detail and compliance with cross functional teams. Commitment to continuous professional development, with a passion for staying current with emerging security technologies and best practices. DESIRABLE SKILLS AND EXPERIENCE: Bachelor s degree in Business Administration, Engineering, Project Management, or a related technical field. A recognised project management certification such as PMP, PRINCE2, or APM PMQ is highly desirable. Hands-on involvement in POS integration, video analytics, facial recognition software, access control, intrusion detection, and CCTV surveillance technologies. Familiarity with safety system design and compliance requirements, such as emergency notification systems, mass communication platforms, and relevant H&S and life safety standards. Strong understanding of cyber-physical security risks, secure network architectures, and working alongside IT and InfoSec teams to ensure system resilience Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Role Insurance Sales Manager Location London Liverpool Street (5 days a week in-office Monday-Friday) About Bionic At Bionic, we want to make it radically easier for business owners tosorttheir business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance. By creating a one-stop-shop for all business essentials, our purpose is to 'earn the lifetime loyalty of British businesses'. This is an excellent opportunity for an individual to join a high performing team within a rewarding department - offering great personal development and training.We were recently shortlisted for Digital Broker of the Year at the Insurance Times Awards - a great recognition of the innovation, teamwork, and technology-led approach across the business. We were also awarded Highly Commended for Best Use of Technology at the Insurance Broker Awards 2025, with judges highlighting how we combine a strong digital journey with a human touch for customers. About the role Bionic is seeking a Sales Manager for our Insurance division. As aSalesManager, you willbe responsible foroverseeing a team of sales representatives and implementing strategies to increase the company's sales in insurance. The ideal candidate will have extensive experience in the insurance industry and a proventrack recordof success in a sales management role. Insurance presents a huge opportunity for the Bionic group. This is part of the top 3 investment areas of the business with a compelling vision and strategy. We offer an insurance buying experience with the convenience of digital but the reassurance of expert voice - a unique experience it makes us the go to for our segment forever, creating a profitable, scaled insurance business and setting a new bar in the industry. Reporting into our Head of InsuranceSalesyou willbe responsible foroverseeing the sales team' progress in meeting theirobjectivesthrough leadership and motivation, provide the operational, day to day support of both the leadership team and those within those teams and ensure we meet daily and monthly targets. Responsibilities Deliver Sales, Customer and Quality targets through disciplined daily execution, personally and via the team. Ensure full adherence to quality and regulatory standards, alwaysprioritisingcustomer outcomes. Lead through leaders, develop capability, andmanageperformance effectively. Build strong cross-functional and external stakeholder relationships, managing expectations confidently. Act as technical and placement authority, making sound day to day decisions aligned to strategy. Resolve the majority of technical queries independently and support complex broking cases. Maintain strong trading relationships with Underwriters. Drive continuous improvement using data,insight,and structured experimentation. Shape and evolve placement strategy through evidence led recommendations. Build and lead a high performing, professional team with clear standards, strong developmentfocusand visible market credibility. Requirements One of Bionics' goals is to create a meaningful insurance business. As a result, we are looking for ourSalesManager to be an insurance specialist. You'llalso be able todemonstrate: In depthunderstanding of insurance products and markets Previousexperience of working in Tele sales Passion for sales. To thrive in a target driven role and enjoy the challenges of meeting daily, weekly, and monthly targets. 2+yearsproven experience in sales management. Outstanding communication skills - keyforbuilding relationships withcustomers,underwritersand colleagues. Understandbusiness challengesand able to pivot accordingly Excitement of the prospect of a growing business, needing continual reinvention,changeand commitment. Experienceworking underpressure,welcomes challenging business focus and finds solutions/ strategies to overcome. Demonstration of resilience & what sets you apart from others when faced with challenges where agility is needed. Cert CII qualification is desirable Commercial insurance experience is desirable Benefits We know that our employees are what sets us aside from ourcompetitors,our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee AssistanceProgramme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work ️ 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Optionto buy/sell up to anadditional3 days leave per year Family matters: for the special moments Enhanced maternity,paternityor shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Flexible working options & a hybrid work approach Financial wellbeing Auto-enrolled salarysacrificepension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and localzonely& annual awards and recognition Long service awards
Apr 07, 2026
Full time
Role Insurance Sales Manager Location London Liverpool Street (5 days a week in-office Monday-Friday) About Bionic At Bionic, we want to make it radically easier for business owners tosorttheir business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance. By creating a one-stop-shop for all business essentials, our purpose is to 'earn the lifetime loyalty of British businesses'. This is an excellent opportunity for an individual to join a high performing team within a rewarding department - offering great personal development and training.We were recently shortlisted for Digital Broker of the Year at the Insurance Times Awards - a great recognition of the innovation, teamwork, and technology-led approach across the business. We were also awarded Highly Commended for Best Use of Technology at the Insurance Broker Awards 2025, with judges highlighting how we combine a strong digital journey with a human touch for customers. About the role Bionic is seeking a Sales Manager for our Insurance division. As aSalesManager, you willbe responsible foroverseeing a team of sales representatives and implementing strategies to increase the company's sales in insurance. The ideal candidate will have extensive experience in the insurance industry and a proventrack recordof success in a sales management role. Insurance presents a huge opportunity for the Bionic group. This is part of the top 3 investment areas of the business with a compelling vision and strategy. We offer an insurance buying experience with the convenience of digital but the reassurance of expert voice - a unique experience it makes us the go to for our segment forever, creating a profitable, scaled insurance business and setting a new bar in the industry. Reporting into our Head of InsuranceSalesyou willbe responsible foroverseeing the sales team' progress in meeting theirobjectivesthrough leadership and motivation, provide the operational, day to day support of both the leadership team and those within those teams and ensure we meet daily and monthly targets. Responsibilities Deliver Sales, Customer and Quality targets through disciplined daily execution, personally and via the team. Ensure full adherence to quality and regulatory standards, alwaysprioritisingcustomer outcomes. Lead through leaders, develop capability, andmanageperformance effectively. Build strong cross-functional and external stakeholder relationships, managing expectations confidently. Act as technical and placement authority, making sound day to day decisions aligned to strategy. Resolve the majority of technical queries independently and support complex broking cases. Maintain strong trading relationships with Underwriters. Drive continuous improvement using data,insight,and structured experimentation. Shape and evolve placement strategy through evidence led recommendations. Build and lead a high performing, professional team with clear standards, strong developmentfocusand visible market credibility. Requirements One of Bionics' goals is to create a meaningful insurance business. As a result, we are looking for ourSalesManager to be an insurance specialist. You'llalso be able todemonstrate: In depthunderstanding of insurance products and markets Previousexperience of working in Tele sales Passion for sales. To thrive in a target driven role and enjoy the challenges of meeting daily, weekly, and monthly targets. 2+yearsproven experience in sales management. Outstanding communication skills - keyforbuilding relationships withcustomers,underwritersand colleagues. Understandbusiness challengesand able to pivot accordingly Excitement of the prospect of a growing business, needing continual reinvention,changeand commitment. Experienceworking underpressure,welcomes challenging business focus and finds solutions/ strategies to overcome. Demonstration of resilience & what sets you apart from others when faced with challenges where agility is needed. Cert CII qualification is desirable Commercial insurance experience is desirable Benefits We know that our employees are what sets us aside from ourcompetitors,our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee AssistanceProgramme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work ️ 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Optionto buy/sell up to anadditional3 days leave per year Family matters: for the special moments Enhanced maternity,paternityor shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Flexible working options & a hybrid work approach Financial wellbeing Auto-enrolled salarysacrificepension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and localzonely& annual awards and recognition Long service awards
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Apr 07, 2026
Full time
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Overview The Risk Manager will support the CRO in executing the responsibilities of the Risk Management department, including deputizing for the CRO when requested. Responsibilities Primary Responsibilities (own responsibility) Managing the Board Risk Committee and Executive Risk Committee meetings, including meeting scheduling, collation and distribution of material, presenting at the meeting, maintaining the action item log and taking minutes Preparing meeting packs for the Group Board Risk Committee and Group Management Risk Committee Assist in the maintenance of the Risk Management Framework and its components Monitoring and reporting of key risk indicators Organise and facilitate Risk Control Self-Assessment (RCSA) workshops for mapping of key business risks and controls Responsible for overseeing Risk Control Monitoring Plan (RCMP) testing and reporting of progress Responsible for operational risk events identification, root cause analysis, tracking/oversight of closure and reporting Monitoring and reporting on open risk/control issues raised from audits/reviews to closure by validating supporting evidence Oversee all operational risk components including risks originating from people, process, systems, external events; particular focus on technology risks, operational resilience and information security Assist the CRO with any projects or departmental involvements Supporting Responsibilities (primary responsibility of other team members) Oversee the management of credit risk, liquidity risk, market risk and capital requirements during other team member's absences Education & Qualifications Bachelor's degree (any discipline) as a minimum Relevant professional qualifications and memberships preferred Industry & Functional Experience Minimum of 5 years' experience in compliance, legal, risk, audit or other related areas Subject matter expertise in operational risk management as applicable to UK financial services industry Strong experience/understanding of the wholesale/retail/corporate banking and/or domestic/international payments industry Skills & Strengths Strong work ethic; taking ownership and responsibility for timeliness and quality of delivery Leading by positive example; willing to challenge oneself with a steep learning curve and to coach/mentor team members/colleagues Confidence to challenge senior and other stakeholders Excellent research, problem-solving and negotiation skills; strong and effective communication and presentational skills Advanced knowledge of MS Office High attention to detail; ability to produce timely and accurate reports delivering key issues and messages with minimal managerial input Benefits 25 days annual leave entitlement plus 8 bank holidays Pension scheme, 4% employer contribution Private Medical Insurance 60-40 Hybrid working after the first 3 months Training and development Free gym access in the building
Apr 07, 2026
Full time
Overview The Risk Manager will support the CRO in executing the responsibilities of the Risk Management department, including deputizing for the CRO when requested. Responsibilities Primary Responsibilities (own responsibility) Managing the Board Risk Committee and Executive Risk Committee meetings, including meeting scheduling, collation and distribution of material, presenting at the meeting, maintaining the action item log and taking minutes Preparing meeting packs for the Group Board Risk Committee and Group Management Risk Committee Assist in the maintenance of the Risk Management Framework and its components Monitoring and reporting of key risk indicators Organise and facilitate Risk Control Self-Assessment (RCSA) workshops for mapping of key business risks and controls Responsible for overseeing Risk Control Monitoring Plan (RCMP) testing and reporting of progress Responsible for operational risk events identification, root cause analysis, tracking/oversight of closure and reporting Monitoring and reporting on open risk/control issues raised from audits/reviews to closure by validating supporting evidence Oversee all operational risk components including risks originating from people, process, systems, external events; particular focus on technology risks, operational resilience and information security Assist the CRO with any projects or departmental involvements Supporting Responsibilities (primary responsibility of other team members) Oversee the management of credit risk, liquidity risk, market risk and capital requirements during other team member's absences Education & Qualifications Bachelor's degree (any discipline) as a minimum Relevant professional qualifications and memberships preferred Industry & Functional Experience Minimum of 5 years' experience in compliance, legal, risk, audit or other related areas Subject matter expertise in operational risk management as applicable to UK financial services industry Strong experience/understanding of the wholesale/retail/corporate banking and/or domestic/international payments industry Skills & Strengths Strong work ethic; taking ownership and responsibility for timeliness and quality of delivery Leading by positive example; willing to challenge oneself with a steep learning curve and to coach/mentor team members/colleagues Confidence to challenge senior and other stakeholders Excellent research, problem-solving and negotiation skills; strong and effective communication and presentational skills Advanced knowledge of MS Office High attention to detail; ability to produce timely and accurate reports delivering key issues and messages with minimal managerial input Benefits 25 days annual leave entitlement plus 8 bank holidays Pension scheme, 4% employer contribution Private Medical Insurance 60-40 Hybrid working after the first 3 months Training and development Free gym access in the building
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket led operations to measurable, product aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance. This will include: SRE Operating Model & Ways of Working: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets: Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data driven trade offs between reliability and delivery velocity. Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post incident improvement actions. Toil Reduction Through Engineering & Automation: Identify high friction operational work and prioritise engineering led automation to reduce manual effort, improve repeatability, and increase operational scalability. SRE Capability Assessment & Roadmaps: Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation. Cross discipline Enablement (DevSecOps / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers. Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed). As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills Your Profile Extensive experience in client facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation engagements. Proven ability to lead and own advisory engagements end to end, building trusted senior client relationships and actively contributing to shaping, selling, and expanding consulting work. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Demonstrated business development capability, leveraging personal networks and firm relationships to originate, shape, and grow SRE, cloud, and operational resilience consulting opportunities. Experience working with at least one major cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform), applying SRE and operating model principles in advisory, transformation, or large scale delivery contexts; associate level certifications are desirable but not mandatory. Design, establish, and evolve SRE led centres of excellence (e.g. Reliability, Observability, or Operational Excellence), setting enterprise level standards for SLIs/SLOs, incident management, observability, and continuous improvement across cloud and hybrid platforms. Exposure to modern observability tooling and ecosystems (e.g. Datadog, Dynatrace, Prometheus, OpenTelemetry, Loki), with a strong understanding of how metrics, logs, and traces are applied to inform reliability strategy, incident management, and operational decision making. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. What You'll Love About Working Here Join the close knit, rapidly growing Cloud Transformation Tribe at Capgemini Invent, where you'll play a key role in helping top organisations unlock the full potential of their cloud and infrastructure investments. As part of our team, you'll work on impactful projects that drive innovation and efficiency, collaborating closely with experts in a supportive, agile environment that values growth, learning, and teamwork. If you're excited to be part of a dynamic group making real transformations in cloud technology, Capgemini Invent is the place to grow. We provide a host of opportunities for learning and certification through internal and partner led programmes and hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients Need To Know At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Short Description Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 07, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket led operations to measurable, product aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance. This will include: SRE Operating Model & Ways of Working: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets: Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data driven trade offs between reliability and delivery velocity. Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post incident improvement actions. Toil Reduction Through Engineering & Automation: Identify high friction operational work and prioritise engineering led automation to reduce manual effort, improve repeatability, and increase operational scalability. SRE Capability Assessment & Roadmaps: Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation. Cross discipline Enablement (DevSecOps / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers. Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed). As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills Your Profile Extensive experience in client facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation engagements. Proven ability to lead and own advisory engagements end to end, building trusted senior client relationships and actively contributing to shaping, selling, and expanding consulting work. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Demonstrated business development capability, leveraging personal networks and firm relationships to originate, shape, and grow SRE, cloud, and operational resilience consulting opportunities. Experience working with at least one major cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform), applying SRE and operating model principles in advisory, transformation, or large scale delivery contexts; associate level certifications are desirable but not mandatory. Design, establish, and evolve SRE led centres of excellence (e.g. Reliability, Observability, or Operational Excellence), setting enterprise level standards for SLIs/SLOs, incident management, observability, and continuous improvement across cloud and hybrid platforms. Exposure to modern observability tooling and ecosystems (e.g. Datadog, Dynatrace, Prometheus, OpenTelemetry, Loki), with a strong understanding of how metrics, logs, and traces are applied to inform reliability strategy, incident management, and operational decision making. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. What You'll Love About Working Here Join the close knit, rapidly growing Cloud Transformation Tribe at Capgemini Invent, where you'll play a key role in helping top organisations unlock the full potential of their cloud and infrastructure investments. As part of our team, you'll work on impactful projects that drive innovation and efficiency, collaborating closely with experts in a supportive, agile environment that values growth, learning, and teamwork. If you're excited to be part of a dynamic group making real transformations in cloud technology, Capgemini Invent is the place to grow. We provide a host of opportunities for learning and certification through internal and partner led programmes and hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients Need To Know At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Short Description Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
