Venue Sourcing Specialist - German Speaking London, UK - Hybrid About our client: They provide more than meeting and event planning services: they create connections that inspire, motivate and change behavior for their customers. As the world's most trusted and innovative meetings and events agency, our client cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, the team of 1,500+ people are committed to sustainability and driving success for their customers, their business and themselves. Their values are at the heart of everything they do, and they look for people that want to be a part of something special, can rise to their standards and love to bring their unique perspective to the table. In the UK they have a team of around 300 located across four offices or remote based. While they can't guarantee every day will be the best (who can?), they can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. About the role: They are looking for a Venue Sourcing Specialist - German Speaking to join their dynamic team in the London office. As an integral part of their venue search team, you will be responsible for providing operational ownership of key client relationships alongside mentoring and developing other team members delivering high quality end to end venue sourcing to our clients. Do you have international venue sourcing, contracting, and negotiating expertise coupled with client relationship experience? Do you enjoy sharing your knowledge and expertise in supporting your fellow team colleagues or would like to have that in your next role? Sound like you? Read on! As a Venue Sourcing Specialist, you will: Take operational ownership of key client relationships, collaborating with the Customer Experience Manager / Account Management, understanding the client objectives, their strategic requirements and leading and delivering exceptional levels of service to proactively secure robust partnerships. Provide an end-to-end venue sourcing service - including understanding and collaborating with the client to shape the brief, sourcing of suitable venues and locations, negotiation of rates and other contractual terms, creation of proposals and any pre- and post-event support. Mentor and support other team members, ensuring that client objectives and messages are managed clearly and proactively throughout. Proactively support on client review meetings, ensuring that all client objectives and service levels are understood and consistently met or exceeded. To be suitably qualified in all relevant systems, and processes in line with your client requirements. Work with the finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and efficient manner. Continually develop excellent and venue destination knowledge through building positive relationships with key supplier contracts, attending familiarisation visits, destination workshops and webinars. You're good at: Proven UK and International Venue and Destination knowledge Excellent communication skills along with a calm, positive and collaborative approach Proven negotiating and contracting experience with external suppliers Comfortable dealing with people at all levels both face to face and by telephone / email Significant experience of working within a customer facing support environment MS Office skills including Excel, you will also have experience of entering and extracting data from databases Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure with an ability and willingness, along with the ability to adapt to change You might also have: Venue booking system experience Previous experience of using Cvent Our Benefits for this role: Life Assurance x2 your annual salary 25 days holiday plus bank holidays Birthday day off Holiday Purchase Scheme - allowing up to 5 additional holidays days Discounted rates on Hotels & Travel Gym & Fitness Discounts Private Healthcare Pension Scheme Company Sick pay Lifestyle Benefits You should know: This is a hybrid role that requires 3 days a week in the London office The shift patterns for venue search are 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch break You must be fluent in German for this role You may be required to travel to attend company meetings / events or familiarization trips in the UK or Overseas
Mar 23, 2026
Full time
Venue Sourcing Specialist - German Speaking London, UK - Hybrid About our client: They provide more than meeting and event planning services: they create connections that inspire, motivate and change behavior for their customers. As the world's most trusted and innovative meetings and events agency, our client cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, the team of 1,500+ people are committed to sustainability and driving success for their customers, their business and themselves. Their values are at the heart of everything they do, and they look for people that want to be a part of something special, can rise to their standards and love to bring their unique perspective to the table. In the UK they have a team of around 300 located across four offices or remote based. While they can't guarantee every day will be the best (who can?), they can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. About the role: They are looking for a Venue Sourcing Specialist - German Speaking to join their dynamic team in the London office. As an integral part of their venue search team, you will be responsible for providing operational ownership of key client relationships alongside mentoring and developing other team members delivering high quality end to end venue sourcing to our clients. Do you have international venue sourcing, contracting, and negotiating expertise coupled with client relationship experience? Do you enjoy sharing your knowledge and expertise in supporting your fellow team colleagues or would like to have that in your next role? Sound like you? Read on! As a Venue Sourcing Specialist, you will: Take operational ownership of key client relationships, collaborating with the Customer Experience Manager / Account Management, understanding the client objectives, their strategic requirements and leading and delivering exceptional levels of service to proactively secure robust partnerships. Provide an end-to-end venue sourcing service - including understanding and collaborating with the client to shape the brief, sourcing of suitable venues and locations, negotiation of rates and other contractual terms, creation of proposals and any pre- and post-event support. Mentor and support other team members, ensuring that client objectives and messages are managed clearly and proactively throughout. Proactively support on client review meetings, ensuring that all client objectives and service levels are understood and consistently met or exceeded. To be suitably qualified in all relevant systems, and processes in line with your client requirements. Work with the finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and efficient manner. Continually develop excellent and venue destination knowledge through building positive relationships with key supplier contracts, attending familiarisation visits, destination workshops and webinars. You're good at: Proven UK and International Venue and Destination knowledge Excellent communication skills along with a calm, positive and collaborative approach Proven negotiating and contracting experience with external suppliers Comfortable dealing with people at all levels both face to face and by telephone / email Significant experience of working within a customer facing support environment MS Office skills including Excel, you will also have experience of entering and extracting data from databases Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure with an ability and willingness, along with the ability to adapt to change You might also have: Venue booking system experience Previous experience of using Cvent Our Benefits for this role: Life Assurance x2 your annual salary 25 days holiday plus bank holidays Birthday day off Holiday Purchase Scheme - allowing up to 5 additional holidays days Discounted rates on Hotels & Travel Gym & Fitness Discounts Private Healthcare Pension Scheme Company Sick pay Lifestyle Benefits You should know: This is a hybrid role that requires 3 days a week in the London office The shift patterns for venue search are 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch break You must be fluent in German for this role You may be required to travel to attend company meetings / events or familiarization trips in the UK or Overseas
FDM is a global business and technology consultancy seeking a experienced Product Manager to work for our client and drive the strategic evolution of their API & Connectivity capabilities. This is initially a 12-month contract with strong prospects for extension and will be a hybrid role based in London or York. This opportunity sits at the heart of their enterprise technology transformation, shaping and delivering a unified global integration platform that underpins connectivity across internal systems, partners, distributors, and digital channels. Responsibilities Own the API/Integration platform roadmap in alignment with enterprise architecture, business strategy, and regulatory requirements. Prioritise and sequence API, integration, and connectivity initiatives across internal teams, partners, and markets. Ensure integrity, consistency, and reusability of the global integration platform as multiple initiatives build on shared components. Lead cross-initiative dependency and risk management across squads delivering APIs, services, and integration capabilities. Provide delivery leadership for API & Connectivity initiatives, working closely with engineering, architecture, and Product Owners. Act as the senior product point of contact for connectivity-related matters with underwriting, pricing, claims, digital, partner channels, and technology stakeholders. Ensure all API and integration changes adhere to security, regulatory, data governance, and operational resilience standards. Communicate roadmap, priorities, risks, and progress clearly to senior technical and business stakeholders. About You 5+ years proven experience as a Product Manager or Lead Product Manager for API, integration, or connectivity platforms in regulated industries. Strong understanding of multi-channel distribution, partner integrations, and digital journeys. Demonstrable experience delivering complex integration change across shared platforms or service-based architectures. Strong delivery leadership capabilities, able to manage competing priorities, technical constraints, and distributed delivery teams. Excellent stakeholder engagement and communication skills across business, technical, and partner environments. Comfortable operating with ambiguity, balancing long-term platform vision with short-term delivery needs. Good understanding of security, data privacy, regulatory requirements, and operational risk in financial services. About Us We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth and is firmly established as an award-winning employer listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other protected status. Why join us Career coaching, mentoring and access to upskilling throughout your FDM career Assignments with global companies and opportunities to work abroad Opportunities to re-skill and build non-linear career pathways Annual leave and workplace pension
Mar 22, 2026
Contractor
FDM is a global business and technology consultancy seeking a experienced Product Manager to work for our client and drive the strategic evolution of their API & Connectivity capabilities. This is initially a 12-month contract with strong prospects for extension and will be a hybrid role based in London or York. This opportunity sits at the heart of their enterprise technology transformation, shaping and delivering a unified global integration platform that underpins connectivity across internal systems, partners, distributors, and digital channels. Responsibilities Own the API/Integration platform roadmap in alignment with enterprise architecture, business strategy, and regulatory requirements. Prioritise and sequence API, integration, and connectivity initiatives across internal teams, partners, and markets. Ensure integrity, consistency, and reusability of the global integration platform as multiple initiatives build on shared components. Lead cross-initiative dependency and risk management across squads delivering APIs, services, and integration capabilities. Provide delivery leadership for API & Connectivity initiatives, working closely with engineering, architecture, and Product Owners. Act as the senior product point of contact for connectivity-related matters with underwriting, pricing, claims, digital, partner channels, and technology stakeholders. Ensure all API and integration changes adhere to security, regulatory, data governance, and operational resilience standards. Communicate roadmap, priorities, risks, and progress clearly to senior technical and business stakeholders. About You 5+ years proven experience as a Product Manager or Lead Product Manager for API, integration, or connectivity platforms in regulated industries. Strong understanding of multi-channel distribution, partner integrations, and digital journeys. Demonstrable experience delivering complex integration change across shared platforms or service-based architectures. Strong delivery leadership capabilities, able to manage competing priorities, technical constraints, and distributed delivery teams. Excellent stakeholder engagement and communication skills across business, technical, and partner environments. Comfortable operating with ambiguity, balancing long-term platform vision with short-term delivery needs. Good understanding of security, data privacy, regulatory requirements, and operational risk in financial services. About Us We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth and is firmly established as an award-winning employer listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other protected status. Why join us Career coaching, mentoring and access to upskilling throughout your FDM career Assignments with global companies and opportunities to work abroad Opportunities to re-skill and build non-linear career pathways Annual leave and workplace pension
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket led operations to measurable, product aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance. This will include: SRE Operating Model & Ways of Working: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets: Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data driven trade offs between reliability and delivery velocity. Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post incident improvement actions. Toil Reduction Through Engineering & Automation: Identify high friction operational work and prioritise engineering led automation to reduce manual effort, improve repeatability, and increase operational scalability. SRE Capability Assessment & Roadmaps: Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation. Cross discipline Enablement (DevSecOps / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers. Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed). As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills Your Profile Extensive experience in client facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation engagements. Proven ability to lead and own advisory engagements end to end, building trusted senior client relationships and actively contributing to shaping, selling, and expanding consulting work. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Demonstrated business development capability, leveraging personal networks and firm relationships to originate, shape, and grow SRE, cloud, and operational resilience consulting opportunities. Experience working with at least one major cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform), applying SRE and operating model principles in advisory, transformation, or large scale delivery contexts; associate level certifications are desirable but not mandatory. Design, establish, and evolve SRE led centres of excellence (e.g. Reliability, Observability, or Operational Excellence), setting enterprise level standards for SLIs/SLOs, incident management, observability, and continuous improvement across cloud and hybrid platforms. Exposure to modern observability tooling and ecosystems (e.g. Datadog, Dynatrace, Prometheus, OpenTelemetry, Loki), with a strong understanding of how metrics, logs, and traces are applied to inform reliability strategy, incident management, and operational decision making. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. What You'll Love About Working Here Join the close knit, rapidly growing Cloud Transformation Tribe at Capgemini Invent, where you'll play a key role in helping top organisations unlock the full potential of their cloud and infrastructure investments. As part of our team, you'll work on impactful projects that drive innovation and efficiency, collaborating closely with experts in a supportive, agile environment that values growth, learning, and teamwork. If you're excited to be part of a dynamic group making real transformations in cloud technology, Capgemini Invent is the place to grow. We provide a host of opportunities for learning and certification through internal and partner led programmes and hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients Need To Know At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Short Description Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Mar 22, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket led operations to measurable, product aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance. This will include: SRE Operating Model & Ways of Working: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets: Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data driven trade offs between reliability and delivery velocity. Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post incident improvement actions. Toil Reduction Through Engineering & Automation: Identify high friction operational work and prioritise engineering led automation to reduce manual effort, improve repeatability, and increase operational scalability. SRE Capability Assessment & Roadmaps: Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation. Cross discipline Enablement (DevSecOps / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers. Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed). As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills Your Profile Extensive experience in client facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation engagements. Proven ability to lead and own advisory engagements end to end, building trusted senior client relationships and actively contributing to shaping, selling, and expanding consulting work. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Demonstrated business development capability, leveraging personal networks and firm relationships to originate, shape, and grow SRE, cloud, and operational resilience consulting opportunities. Experience working with at least one major cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform), applying SRE and operating model principles in advisory, transformation, or large scale delivery contexts; associate level certifications are desirable but not mandatory. Design, establish, and evolve SRE led centres of excellence (e.g. Reliability, Observability, or Operational Excellence), setting enterprise level standards for SLIs/SLOs, incident management, observability, and continuous improvement across cloud and hybrid platforms. Exposure to modern observability tooling and ecosystems (e.g. Datadog, Dynatrace, Prometheus, OpenTelemetry, Loki), with a strong understanding of how metrics, logs, and traces are applied to inform reliability strategy, incident management, and operational decision making. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. What You'll Love About Working Here Join the close knit, rapidly growing Cloud Transformation Tribe at Capgemini Invent, where you'll play a key role in helping top organisations unlock the full potential of their cloud and infrastructure investments. As part of our team, you'll work on impactful projects that drive innovation and efficiency, collaborating closely with experts in a supportive, agile environment that values growth, learning, and teamwork. If you're excited to be part of a dynamic group making real transformations in cloud technology, Capgemini Invent is the place to grow. We provide a host of opportunities for learning and certification through internal and partner led programmes and hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients Need To Know At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Short Description Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
We have an exciting opportunity for a Hub Team Leader to join the Victim of Terrorism Unit team in our national hub for 37.5 hours a week. Do you want to lead a team and make a difference to victims and survivors of terrorism? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: As a Hub Team Leader you will ensure the delivery of excellent services to victims, both adults and children and young people, in accordance with the service specification and performance targets. You will support and manage operational staff, to ensure that the overall objectives of supporting clients is achieved. You will work collaboratively with the Operations Manager/ Management Team, to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for clients. Youwill focus on performance management of direct line reports including the allocation/auditing of cases; collation of service performance reports; measuring KPIs; setting performance targets and undertaking quality compliance. This role will also lead on the development and delivery of training and information packages to a wide range of audiences and will be responsible for managing some of these key relationships. You will help to support the Operations Manager in delivery of training and information presentations across a range of stakeholders both in person and online. This may require substantial travel and overnight stays About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Mar 19, 2026
Full time
We have an exciting opportunity for a Hub Team Leader to join the Victim of Terrorism Unit team in our national hub for 37.5 hours a week. Do you want to lead a team and make a difference to victims and survivors of terrorism? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: As a Hub Team Leader you will ensure the delivery of excellent services to victims, both adults and children and young people, in accordance with the service specification and performance targets. You will support and manage operational staff, to ensure that the overall objectives of supporting clients is achieved. You will work collaboratively with the Operations Manager/ Management Team, to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for clients. Youwill focus on performance management of direct line reports including the allocation/auditing of cases; collation of service performance reports; measuring KPIs; setting performance targets and undertaking quality compliance. This role will also lead on the development and delivery of training and information packages to a wide range of audiences and will be responsible for managing some of these key relationships. You will help to support the Operations Manager in delivery of training and information presentations across a range of stakeholders both in person and online. This may require substantial travel and overnight stays About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Overview Would you like to use your expertise and knowledge to build strong relationships, share insights with teams and drive integration across the BHF to support our vision, strategy, and fundraising priorities? As Senior Marketing Operations Manager, you'll lead, inspire, and coach our Marketing Fundraising Operations Team, who support colleagues across the Mass Fundraising Acquisition Marketing (MFAM) and Retention and Customer Journeys (RCJ) teams. You'll help shape high performing systems and processes, ensuring everyone achieves their objectives and key results while driving innovation and collaboration. Working closely with managers, you'll provide resourcing oversight, drive forward strategic projects with operational excellence, and ensure consistency across teams, fostering a culture that celebrates opportunity spotting and continuous improvement. This role offers you the unique opportunity to work with a range of fundraising specialists, contribute to priority campaigns and projects, and play a vital part in delivering our mission. If you're ready to champion operational excellence and drive meaningful impact across BHF, we invite you to apply and help shape the future of our fundraising together. About you We're looking for a motivated individual with strong knowledge of acquisition and retention marketing, fundraising legislation, sector policy and finance processes. You can lead, coach and motivate a small high performing Operations team, developing strategies that align with our organisational goals. Your collaborative approach enables you to communicate complex ideas clearly, coordinate multiple stakeholders, and influence outcomes. As an experienced operational manager, your project management skills include scoping, design, delivery and evaluation, with the ability to analyse data to drive continuous improvement. You'll be comfortable using relationship and financial management systems and have a proven track record of building and maintaining relationships with stakeholders at all levels. You thrive when managing multiple projects, setting priorities and using your judgement to achieve results. If you have initiative, resilience and a growth mindset - someone committed to targets, who acts proactively and embraces innovation - we encourage you to apply. Working arrangements This is a fixed term contract until November 2026, covering an internal secondment. Start date is as soon as possible. This is a hybrid role, where your work will be split between your home and at least one to two days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. Belonging at BHF We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer. To hear from our people, check out Belonging at BHF. Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. Benefits and Development At BHF, we offer a comprehensive range of benefits designed to support our colleagues' wellbeing and professional growth. To find out more about our benefits you can download the Benefits document at the bottom of this page or check out what we offer - Benefits and Development pages. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. Interview process The interview process may take place virtually via MS Teams or in person in our London Office (NW1 7AW). How to apply It's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria. Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Mar 18, 2026
Full time
Overview Would you like to use your expertise and knowledge to build strong relationships, share insights with teams and drive integration across the BHF to support our vision, strategy, and fundraising priorities? As Senior Marketing Operations Manager, you'll lead, inspire, and coach our Marketing Fundraising Operations Team, who support colleagues across the Mass Fundraising Acquisition Marketing (MFAM) and Retention and Customer Journeys (RCJ) teams. You'll help shape high performing systems and processes, ensuring everyone achieves their objectives and key results while driving innovation and collaboration. Working closely with managers, you'll provide resourcing oversight, drive forward strategic projects with operational excellence, and ensure consistency across teams, fostering a culture that celebrates opportunity spotting and continuous improvement. This role offers you the unique opportunity to work with a range of fundraising specialists, contribute to priority campaigns and projects, and play a vital part in delivering our mission. If you're ready to champion operational excellence and drive meaningful impact across BHF, we invite you to apply and help shape the future of our fundraising together. About you We're looking for a motivated individual with strong knowledge of acquisition and retention marketing, fundraising legislation, sector policy and finance processes. You can lead, coach and motivate a small high performing Operations team, developing strategies that align with our organisational goals. Your collaborative approach enables you to communicate complex ideas clearly, coordinate multiple stakeholders, and influence outcomes. As an experienced operational manager, your project management skills include scoping, design, delivery and evaluation, with the ability to analyse data to drive continuous improvement. You'll be comfortable using relationship and financial management systems and have a proven track record of building and maintaining relationships with stakeholders at all levels. You thrive when managing multiple projects, setting priorities and using your judgement to achieve results. If you have initiative, resilience and a growth mindset - someone committed to targets, who acts proactively and embraces innovation - we encourage you to apply. Working arrangements This is a fixed term contract until November 2026, covering an internal secondment. Start date is as soon as possible. This is a hybrid role, where your work will be split between your home and at least one to two days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. Belonging at BHF We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer. To hear from our people, check out Belonging at BHF. Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. Benefits and Development At BHF, we offer a comprehensive range of benefits designed to support our colleagues' wellbeing and professional growth. To find out more about our benefits you can download the Benefits document at the bottom of this page or check out what we offer - Benefits and Development pages. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. Interview process The interview process may take place virtually via MS Teams or in person in our London Office (NW1 7AW). How to apply It's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria. Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
A prestigious international Bank is seeking a dynamic individual to join its busy Compliance department. This is an exciting role for a Generalist Compliance Officer to support the Head of Compliance with all regulatory matters. Your responsibilities will include: Providing guidance and training to staff regarding compliance and third-party risk management, PRA/FCA Outsourcing, UK Data Protection Regulations and Senior Managers & Certification Regime Conducting compliance monitoring programmes and reporting findings Reviewing/maintaining the London office policies & procedures and framework on compliance Assisting business areas with the implementation plans for any policy/procedural changes Assisting with monitoring activities regarding Conduct Risk, Operational Resilience etc Preparing various compliance reports Your experience must include: Strong proven experience in a generalist compliance role gained within banking - particularly regarding third-party risk management and PRA/FCA Outsourcing Excellent presentation skills - both oral and written Good understanding of PRA/FCA, Senior Managers & Certification Regime, regulatory reporting, and risk management framework Strong IT skills A proactive "hands-on" approach, showing initiative to assist with projects This is a hybrid role working 3 days a week in the office and 2 days remotely, however, for the first month (or longer if deemed necessary) the successful applicant will be required to work 5 days a week in the office.
Mar 15, 2026
Seasonal
A prestigious international Bank is seeking a dynamic individual to join its busy Compliance department. This is an exciting role for a Generalist Compliance Officer to support the Head of Compliance with all regulatory matters. Your responsibilities will include: Providing guidance and training to staff regarding compliance and third-party risk management, PRA/FCA Outsourcing, UK Data Protection Regulations and Senior Managers & Certification Regime Conducting compliance monitoring programmes and reporting findings Reviewing/maintaining the London office policies & procedures and framework on compliance Assisting business areas with the implementation plans for any policy/procedural changes Assisting with monitoring activities regarding Conduct Risk, Operational Resilience etc Preparing various compliance reports Your experience must include: Strong proven experience in a generalist compliance role gained within banking - particularly regarding third-party risk management and PRA/FCA Outsourcing Excellent presentation skills - both oral and written Good understanding of PRA/FCA, Senior Managers & Certification Regime, regulatory reporting, and risk management framework Strong IT skills A proactive "hands-on" approach, showing initiative to assist with projects This is a hybrid role working 3 days a week in the office and 2 days remotely, however, for the first month (or longer if deemed necessary) the successful applicant will be required to work 5 days a week in the office.
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Mar 15, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Mar 14, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Overview About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events spanning tech, commercial, VM, store design, marketing, retail, operations, and education alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand. This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial. Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region. Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry. Responsibilities Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination. Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIs with stakeholders for each activation and operational project, and ensure clear process and accountability mapping. Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption. Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution. Budget Governance: Own budget management processes across all functions, ensuring timely reviews and approvals are met within given timeframes. Event & Activation Management Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities. Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities. Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals. Reporting Relationships Reporting directly into the GM of the region Dotted line to full regional SLT Member of UK/PP/ANZ Lead team Closely collaborates with full UK cross functional team Collaborates with the Global Marketing function Collaborates with Global Tech & Transformation teams No direct reports Skills & Experience Proven experience in event management and retail operations within beauty, fashion, or luxury sectors. Previous senior project management experience Strong project management skills (tools like Asana, ). Financial acumen and governance discipline. Excellent stakeholder management and communication skills. Knowledge of H&S compliance, permits, and risk assessments. Ability to thrive in fast-paced, ambiguous environments. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Mar 14, 2026
Full time
Overview About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events spanning tech, commercial, VM, store design, marketing, retail, operations, and education alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand. This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial. Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region. Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry. Responsibilities Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination. Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIs with stakeholders for each activation and operational project, and ensure clear process and accountability mapping. Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption. Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution. Budget Governance: Own budget management processes across all functions, ensuring timely reviews and approvals are met within given timeframes. Event & Activation Management Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities. Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities. Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals. Reporting Relationships Reporting directly into the GM of the region Dotted line to full regional SLT Member of UK/PP/ANZ Lead team Closely collaborates with full UK cross functional team Collaborates with the Global Marketing function Collaborates with Global Tech & Transformation teams No direct reports Skills & Experience Proven experience in event management and retail operations within beauty, fashion, or luxury sectors. Previous senior project management experience Strong project management skills (tools like Asana, ). Financial acumen and governance discipline. Excellent stakeholder management and communication skills. Knowledge of H&S compliance, permits, and risk assessments. Ability to thrive in fast-paced, ambiguous environments. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction. constraints. making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note: This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. For company news, announcements and market insights, visit our News Hub. You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
Mar 10, 2026
Full time
Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction. constraints. making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note: This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. For company news, announcements and market insights, visit our News Hub. You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
New Business Project Manager page is loaded New Business Project Managerremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR Agency : Havas London Job Description : Havas London has the potential to be a bit dangerous. We are on a transformation journey to help clients make their brand Impossible to Ignore by bringing together 'Big Creative' height and scale with a 'Culture Maker' obsession and agility. We are an agency on a mission to create the best work with the best people, and New Business sits at the heart of unlocking this opportunity. This is an organisation where builders thrive and spectators fade. There are no top-down edicts and no one telling you what you can or can't do. It is up to us to make what we want of it. We have great clients, Durex, Asahi, JBL, Birds Eye, Anchor, Yazoo, new Government roster but we have an opportunity to get more. This is a role for someone with eyes bigger than their belly and a lot of tenacity. The Role As Project Manager for New Business, you will be responsible for shaping, owning, and delivering the entire pitch process managing high profile pitches end to end, from driving RFI's through to final pitch. You'll partner closely with Creative, Strategy, Client Services and Production to ensure every pitch is seamless, creatively outstanding and operationally watertight.This is a pivotal, high visibility role requiring exceptional organisation, confident ownership, and the ability to bring clarity, energy and momentum to fast paced, high stakes pitches. Key Responsibilities Process Leadership & Development Help define, build and implement a robust, repeatable pitch process for the agency, ensuring clarity of roles, workflows, approvals and timings. Continually evolve the process based on learnings, industry best practices and the needs of the business. Champion ways of working that empower collaboration, creative excellence and operational efficiency. Pitch Project Management Lead RFIs, driving the process on all outbound new business plans. Lead pitches from initiation to final presentation, ensuring a structured approach, clear timelines and high-quality delivery. Develop full pitch plans, schedules, team structures, communication frameworks and status reporting. Identify risks early and create mitigation strategies to keep pitches on track, on budget and at the highest standard. Ensure all creative concepts are feasible, achievable and supported by the right production approach. Cross-Functional Leadership and relationship building across Havas London and the wider village Manage and motivate multidisciplinary teams, acting as the central point of coordination. Foster strong relationships with Creative, Strategy, Account Management and Production partners. Inspire teams with clarity, enthusiasm and calm leadership especially under pressure. Create a supportive, collaborative atmosphere that brings out the best in everyone involved. Understand how the Havas Village works and develop relationships with key partners to streamline the cross-agency pitch process. Stakeholder Management Work closely with senior leadership to understand pitch objectives, audiences and strategic direction. Provide clear, articulate progress updates and ensure alignment throughout the process. Confidently manage internal stakeholders, shaping expectations and guiding decision making. Commercial & Operational Excellence Build and manage pitch budgets, timings and resource plans. Guide teams on the most effective delivery approach based on brief, timeline and ambition, and knowing when to bring in areas of expertise to advise. Ensure pitch materials meet brand, quality and production standards. Document pitch learnings and performance to support continuous improvement. What you'll bring 5+ years' experience in Project Management within creative, advertising or integrated agency environments. Proven track record managing complex, fast turnaround creative projects or new business pitches. Strong understanding of creative development processes and production workflows. Exceptional communication, organisation and problem-solving skills, that inspire trust, collaboration, and ambition in others. Confident, proactive and calm under pressure, able to lead teams through ambiguity. Highly collaborative with strong interpersonal skills and the ability to build trust quickly. Commercial acumen balanced with creative curiosity. Entrepreneurial mindset with a passion for creativity, innovation and operational excellence. Energy, resilience, and a natural ability to build relationships inside and outside the agency. A belief in our philosophy of care hard and a passion for helping clients see creativity as their biggest competitive advantage. A passion for emerging technologies, tools and creative innovation. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Mar 10, 2026
Full time
New Business Project Manager page is loaded New Business Project Managerremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR Agency : Havas London Job Description : Havas London has the potential to be a bit dangerous. We are on a transformation journey to help clients make their brand Impossible to Ignore by bringing together 'Big Creative' height and scale with a 'Culture Maker' obsession and agility. We are an agency on a mission to create the best work with the best people, and New Business sits at the heart of unlocking this opportunity. This is an organisation where builders thrive and spectators fade. There are no top-down edicts and no one telling you what you can or can't do. It is up to us to make what we want of it. We have great clients, Durex, Asahi, JBL, Birds Eye, Anchor, Yazoo, new Government roster but we have an opportunity to get more. This is a role for someone with eyes bigger than their belly and a lot of tenacity. The Role As Project Manager for New Business, you will be responsible for shaping, owning, and delivering the entire pitch process managing high profile pitches end to end, from driving RFI's through to final pitch. You'll partner closely with Creative, Strategy, Client Services and Production to ensure every pitch is seamless, creatively outstanding and operationally watertight.This is a pivotal, high visibility role requiring exceptional organisation, confident ownership, and the ability to bring clarity, energy and momentum to fast paced, high stakes pitches. Key Responsibilities Process Leadership & Development Help define, build and implement a robust, repeatable pitch process for the agency, ensuring clarity of roles, workflows, approvals and timings. Continually evolve the process based on learnings, industry best practices and the needs of the business. Champion ways of working that empower collaboration, creative excellence and operational efficiency. Pitch Project Management Lead RFIs, driving the process on all outbound new business plans. Lead pitches from initiation to final presentation, ensuring a structured approach, clear timelines and high-quality delivery. Develop full pitch plans, schedules, team structures, communication frameworks and status reporting. Identify risks early and create mitigation strategies to keep pitches on track, on budget and at the highest standard. Ensure all creative concepts are feasible, achievable and supported by the right production approach. Cross-Functional Leadership and relationship building across Havas London and the wider village Manage and motivate multidisciplinary teams, acting as the central point of coordination. Foster strong relationships with Creative, Strategy, Account Management and Production partners. Inspire teams with clarity, enthusiasm and calm leadership especially under pressure. Create a supportive, collaborative atmosphere that brings out the best in everyone involved. Understand how the Havas Village works and develop relationships with key partners to streamline the cross-agency pitch process. Stakeholder Management Work closely with senior leadership to understand pitch objectives, audiences and strategic direction. Provide clear, articulate progress updates and ensure alignment throughout the process. Confidently manage internal stakeholders, shaping expectations and guiding decision making. Commercial & Operational Excellence Build and manage pitch budgets, timings and resource plans. Guide teams on the most effective delivery approach based on brief, timeline and ambition, and knowing when to bring in areas of expertise to advise. Ensure pitch materials meet brand, quality and production standards. Document pitch learnings and performance to support continuous improvement. What you'll bring 5+ years' experience in Project Management within creative, advertising or integrated agency environments. Proven track record managing complex, fast turnaround creative projects or new business pitches. Strong understanding of creative development processes and production workflows. Exceptional communication, organisation and problem-solving skills, that inspire trust, collaboration, and ambition in others. Confident, proactive and calm under pressure, able to lead teams through ambiguity. Highly collaborative with strong interpersonal skills and the ability to build trust quickly. Commercial acumen balanced with creative curiosity. Entrepreneurial mindset with a passion for creativity, innovation and operational excellence. Energy, resilience, and a natural ability to build relationships inside and outside the agency. A belief in our philosophy of care hard and a passion for helping clients see creativity as their biggest competitive advantage. A passion for emerging technologies, tools and creative innovation. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
Mar 09, 2026
Full time
Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
A leading payment services provider based in London is seeking an experienced UK Regulatory Operations Manager to lead the implementation of regulatory and operational frameworks. This full-time position requires a blend of strategic vision and hands-on operational expertise. The ideal candidate will oversee operational resilience, outsourcing management, and engaging with senior stakeholders while fostering compliance standards across entities. A competitive salary and a hybrid work model are offered.
Mar 08, 2026
Full time
A leading payment services provider based in London is seeking an experienced UK Regulatory Operations Manager to lead the implementation of regulatory and operational frameworks. This full-time position requires a blend of strategic vision and hands-on operational expertise. The ideal candidate will oversee operational resilience, outsourcing management, and engaging with senior stakeholders while fostering compliance standards across entities. A competitive salary and a hybrid work model are offered.
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Mar 04, 2026
Full time
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
Feb 27, 2026
Full time
You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
Feb 26, 2026
Full time
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
