Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction. constraints. making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note: This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. For company news, announcements and market insights, visit our News Hub. You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
Mar 10, 2026
Full time
Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction. constraints. making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note: This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. For company news, announcements and market insights, visit our News Hub. You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
New Business Project Manager page is loaded New Business Project Managerremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR Agency : Havas London Job Description : Havas London has the potential to be a bit dangerous. We are on a transformation journey to help clients make their brand Impossible to Ignore by bringing together 'Big Creative' height and scale with a 'Culture Maker' obsession and agility. We are an agency on a mission to create the best work with the best people, and New Business sits at the heart of unlocking this opportunity. This is an organisation where builders thrive and spectators fade. There are no top-down edicts and no one telling you what you can or can't do. It is up to us to make what we want of it. We have great clients, Durex, Asahi, JBL, Birds Eye, Anchor, Yazoo, new Government roster but we have an opportunity to get more. This is a role for someone with eyes bigger than their belly and a lot of tenacity. The Role As Project Manager for New Business, you will be responsible for shaping, owning, and delivering the entire pitch process managing high profile pitches end to end, from driving RFI's through to final pitch. You'll partner closely with Creative, Strategy, Client Services and Production to ensure every pitch is seamless, creatively outstanding and operationally watertight.This is a pivotal, high visibility role requiring exceptional organisation, confident ownership, and the ability to bring clarity, energy and momentum to fast paced, high stakes pitches. Key Responsibilities Process Leadership & Development Help define, build and implement a robust, repeatable pitch process for the agency, ensuring clarity of roles, workflows, approvals and timings. Continually evolve the process based on learnings, industry best practices and the needs of the business. Champion ways of working that empower collaboration, creative excellence and operational efficiency. Pitch Project Management Lead RFIs, driving the process on all outbound new business plans. Lead pitches from initiation to final presentation, ensuring a structured approach, clear timelines and high-quality delivery. Develop full pitch plans, schedules, team structures, communication frameworks and status reporting. Identify risks early and create mitigation strategies to keep pitches on track, on budget and at the highest standard. Ensure all creative concepts are feasible, achievable and supported by the right production approach. Cross-Functional Leadership and relationship building across Havas London and the wider village Manage and motivate multidisciplinary teams, acting as the central point of coordination. Foster strong relationships with Creative, Strategy, Account Management and Production partners. Inspire teams with clarity, enthusiasm and calm leadership especially under pressure. Create a supportive, collaborative atmosphere that brings out the best in everyone involved. Understand how the Havas Village works and develop relationships with key partners to streamline the cross-agency pitch process. Stakeholder Management Work closely with senior leadership to understand pitch objectives, audiences and strategic direction. Provide clear, articulate progress updates and ensure alignment throughout the process. Confidently manage internal stakeholders, shaping expectations and guiding decision making. Commercial & Operational Excellence Build and manage pitch budgets, timings and resource plans. Guide teams on the most effective delivery approach based on brief, timeline and ambition, and knowing when to bring in areas of expertise to advise. Ensure pitch materials meet brand, quality and production standards. Document pitch learnings and performance to support continuous improvement. What you'll bring 5+ years' experience in Project Management within creative, advertising or integrated agency environments. Proven track record managing complex, fast turnaround creative projects or new business pitches. Strong understanding of creative development processes and production workflows. Exceptional communication, organisation and problem-solving skills, that inspire trust, collaboration, and ambition in others. Confident, proactive and calm under pressure, able to lead teams through ambiguity. Highly collaborative with strong interpersonal skills and the ability to build trust quickly. Commercial acumen balanced with creative curiosity. Entrepreneurial mindset with a passion for creativity, innovation and operational excellence. Energy, resilience, and a natural ability to build relationships inside and outside the agency. A belief in our philosophy of care hard and a passion for helping clients see creativity as their biggest competitive advantage. A passion for emerging technologies, tools and creative innovation. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Mar 10, 2026
Full time
New Business Project Manager page is loaded New Business Project Managerremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR Agency : Havas London Job Description : Havas London has the potential to be a bit dangerous. We are on a transformation journey to help clients make their brand Impossible to Ignore by bringing together 'Big Creative' height and scale with a 'Culture Maker' obsession and agility. We are an agency on a mission to create the best work with the best people, and New Business sits at the heart of unlocking this opportunity. This is an organisation where builders thrive and spectators fade. There are no top-down edicts and no one telling you what you can or can't do. It is up to us to make what we want of it. We have great clients, Durex, Asahi, JBL, Birds Eye, Anchor, Yazoo, new Government roster but we have an opportunity to get more. This is a role for someone with eyes bigger than their belly and a lot of tenacity. The Role As Project Manager for New Business, you will be responsible for shaping, owning, and delivering the entire pitch process managing high profile pitches end to end, from driving RFI's through to final pitch. You'll partner closely with Creative, Strategy, Client Services and Production to ensure every pitch is seamless, creatively outstanding and operationally watertight.This is a pivotal, high visibility role requiring exceptional organisation, confident ownership, and the ability to bring clarity, energy and momentum to fast paced, high stakes pitches. Key Responsibilities Process Leadership & Development Help define, build and implement a robust, repeatable pitch process for the agency, ensuring clarity of roles, workflows, approvals and timings. Continually evolve the process based on learnings, industry best practices and the needs of the business. Champion ways of working that empower collaboration, creative excellence and operational efficiency. Pitch Project Management Lead RFIs, driving the process on all outbound new business plans. Lead pitches from initiation to final presentation, ensuring a structured approach, clear timelines and high-quality delivery. Develop full pitch plans, schedules, team structures, communication frameworks and status reporting. Identify risks early and create mitigation strategies to keep pitches on track, on budget and at the highest standard. Ensure all creative concepts are feasible, achievable and supported by the right production approach. Cross-Functional Leadership and relationship building across Havas London and the wider village Manage and motivate multidisciplinary teams, acting as the central point of coordination. Foster strong relationships with Creative, Strategy, Account Management and Production partners. Inspire teams with clarity, enthusiasm and calm leadership especially under pressure. Create a supportive, collaborative atmosphere that brings out the best in everyone involved. Understand how the Havas Village works and develop relationships with key partners to streamline the cross-agency pitch process. Stakeholder Management Work closely with senior leadership to understand pitch objectives, audiences and strategic direction. Provide clear, articulate progress updates and ensure alignment throughout the process. Confidently manage internal stakeholders, shaping expectations and guiding decision making. Commercial & Operational Excellence Build and manage pitch budgets, timings and resource plans. Guide teams on the most effective delivery approach based on brief, timeline and ambition, and knowing when to bring in areas of expertise to advise. Ensure pitch materials meet brand, quality and production standards. Document pitch learnings and performance to support continuous improvement. What you'll bring 5+ years' experience in Project Management within creative, advertising or integrated agency environments. Proven track record managing complex, fast turnaround creative projects or new business pitches. Strong understanding of creative development processes and production workflows. Exceptional communication, organisation and problem-solving skills, that inspire trust, collaboration, and ambition in others. Confident, proactive and calm under pressure, able to lead teams through ambiguity. Highly collaborative with strong interpersonal skills and the ability to build trust quickly. Commercial acumen balanced with creative curiosity. Entrepreneurial mindset with a passion for creativity, innovation and operational excellence. Energy, resilience, and a natural ability to build relationships inside and outside the agency. A belief in our philosophy of care hard and a passion for helping clients see creativity as their biggest competitive advantage. A passion for emerging technologies, tools and creative innovation. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
The Sky VIP Lounges Manager will be responsible for ensuring customers visiting a Sky VIP lounge get 'the joy of a better experience' when they go to see the entertainment they love, whilst ensuring that Sky is optimising the Lounges partnership benefits, with robust performance tracking in place to measure success. There are six Sky VIP lounges located in Belfast, Birmingham, Glasgow, Leeds, Manchester and Wembley. What you'll do: Stakeholder & Partnership Management: Build strong relationships with venue teams and partners to deliver premium customer experiences and maximise Sky's partnership rights. Operational Excellence: Oversee end-to-end lounge operations, including SOPs, staffing, F&B, activations, and environment management to ensure seamless delivery. Marketing & Communications: Develop and execute integrated marcomms plans across email, social, web, and in-venue channels to drive engagement. Data & Insights: Analyse customer feedback and competitor research to inform strategy, enhance experiences, and maintain market-leading standards. Financial & Performance Management: Deliver within budget, identify cost efficiencies, and track key metrics to support future strategy and partnership negotiations. Customer Journey Ownership: Manage the full lounge experience from booking to post-event follow-up, ensuring a consistent and exceptional VIP experience. What you'll bring: Proven relationship management experience, with a track record of building and maintaining strong partnerships internally and externally, supported by excellent communication and influencing skills. Experience managing events or venues, with flexibility to travel to six lounge sites (Leeds, Birmingham, Belfast, Manchester, Glasgow, Wembley) at least quarterly, plus occasional evenings/weekends for activations (lieu days provided). Demonstrated ability to work collaboratively in a fast-paced team environment, showing enthusiasm, resilience, and exceptional attention to detail. Strong organisational and project management skills, with experience juggling multiple stakeholders and priorities simultaneously. Commercial mindset with experience in driving customer experience improvements, challenging the status quo, and delivering innovative solutions that maximise partnership value. Solid financial and analytical capability, including experience managing budgets, identifying cost efficiencies, and using data insights to inform strategy and demonstrate ROI. Team overview This role sits within the Marketing, Experiences and Partnerships team in Sky VIP - Sky's loyalty programme. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 09, 2026
Full time
The Sky VIP Lounges Manager will be responsible for ensuring customers visiting a Sky VIP lounge get 'the joy of a better experience' when they go to see the entertainment they love, whilst ensuring that Sky is optimising the Lounges partnership benefits, with robust performance tracking in place to measure success. There are six Sky VIP lounges located in Belfast, Birmingham, Glasgow, Leeds, Manchester and Wembley. What you'll do: Stakeholder & Partnership Management: Build strong relationships with venue teams and partners to deliver premium customer experiences and maximise Sky's partnership rights. Operational Excellence: Oversee end-to-end lounge operations, including SOPs, staffing, F&B, activations, and environment management to ensure seamless delivery. Marketing & Communications: Develop and execute integrated marcomms plans across email, social, web, and in-venue channels to drive engagement. Data & Insights: Analyse customer feedback and competitor research to inform strategy, enhance experiences, and maintain market-leading standards. Financial & Performance Management: Deliver within budget, identify cost efficiencies, and track key metrics to support future strategy and partnership negotiations. Customer Journey Ownership: Manage the full lounge experience from booking to post-event follow-up, ensuring a consistent and exceptional VIP experience. What you'll bring: Proven relationship management experience, with a track record of building and maintaining strong partnerships internally and externally, supported by excellent communication and influencing skills. Experience managing events or venues, with flexibility to travel to six lounge sites (Leeds, Birmingham, Belfast, Manchester, Glasgow, Wembley) at least quarterly, plus occasional evenings/weekends for activations (lieu days provided). Demonstrated ability to work collaboratively in a fast-paced team environment, showing enthusiasm, resilience, and exceptional attention to detail. Strong organisational and project management skills, with experience juggling multiple stakeholders and priorities simultaneously. Commercial mindset with experience in driving customer experience improvements, challenging the status quo, and delivering innovative solutions that maximise partnership value. Solid financial and analytical capability, including experience managing budgets, identifying cost efficiencies, and using data insights to inform strategy and demonstrate ROI. Team overview This role sits within the Marketing, Experiences and Partnerships team in Sky VIP - Sky's loyalty programme. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
Mar 09, 2026
Full time
Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
Background: Women for Women International invests where inequality is greatest by helping women who are forgotten - the women survivors of war and conflict. In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International's Stronger Women, Stronger Nations Programme. They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. About the role: Do you have a minimum of five years of NGO/UN experience in safety and security, excellent negotiation and advocacy skills and experience working in complex security contexts? We are seeking a Regional Security Manager to be responsible for the development of systems, monitoring and assessing security and operational risk in the complex environments Women for Women International operates and ensuring that our staff, programs, facilities and assets are protected in accordance with global and country policy direction. This role will be accountable to the Director, Safeguarding and Security and the relevant Country Directors for developing country security systems to reduce our safety and security risks while also enabling our ability to continue to deliver programs to the communities we work with. This role is based in the UK; the applicant must be resident in this location and have the existing and ongoing right to work in the UK without employer sponsorship. This is a hybrid working role with regular travel to our country office locations globally but upon request will need to come into the London office as and when asked. Why Join Us? At Women for Women International - UK, you will find more than just a job. You will join a passionate team committed to creating meaningful change in the lives of the women we serve. We champion collaboration, integrity, inclusion. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development. Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties. All our staff are required to adhere to Women for Women International's Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive. Please note Women for Women International - UK does not offer sponsorship for potential candidates. If you will need reasonable adjustments for the application process, please contact HR via the UK Recruitment email address , on our recruitment page in our Women for Women International UK website. How to apply Click on the 'Apply via website' button below to apply via our website and to find more details of the job description. Closing date for applications is Thursday 12 March 2026, 23:59 GMT You will have an opportunity to attend a Q&A with the Director Safeguarding & Security on Wednesday Thursday 5 March 1400 GMT If you are interested in attending the Q&A session, please contact HR via the UK Recruitment email address 1st Interviews will take place on Thursday 19 March 2026 and will be online. 2nd Interviews will take place on Monday 23 or Tuesday 24 March and will be online. These dates cannot be changed so if applying please hold them in your diary.
Mar 08, 2026
Full time
Background: Women for Women International invests where inequality is greatest by helping women who are forgotten - the women survivors of war and conflict. In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International's Stronger Women, Stronger Nations Programme. They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. About the role: Do you have a minimum of five years of NGO/UN experience in safety and security, excellent negotiation and advocacy skills and experience working in complex security contexts? We are seeking a Regional Security Manager to be responsible for the development of systems, monitoring and assessing security and operational risk in the complex environments Women for Women International operates and ensuring that our staff, programs, facilities and assets are protected in accordance with global and country policy direction. This role will be accountable to the Director, Safeguarding and Security and the relevant Country Directors for developing country security systems to reduce our safety and security risks while also enabling our ability to continue to deliver programs to the communities we work with. This role is based in the UK; the applicant must be resident in this location and have the existing and ongoing right to work in the UK without employer sponsorship. This is a hybrid working role with regular travel to our country office locations globally but upon request will need to come into the London office as and when asked. Why Join Us? At Women for Women International - UK, you will find more than just a job. You will join a passionate team committed to creating meaningful change in the lives of the women we serve. We champion collaboration, integrity, inclusion. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development. Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties. All our staff are required to adhere to Women for Women International's Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive. Please note Women for Women International - UK does not offer sponsorship for potential candidates. If you will need reasonable adjustments for the application process, please contact HR via the UK Recruitment email address , on our recruitment page in our Women for Women International UK website. How to apply Click on the 'Apply via website' button below to apply via our website and to find more details of the job description. Closing date for applications is Thursday 12 March 2026, 23:59 GMT You will have an opportunity to attend a Q&A with the Director Safeguarding & Security on Wednesday Thursday 5 March 1400 GMT If you are interested in attending the Q&A session, please contact HR via the UK Recruitment email address 1st Interviews will take place on Thursday 19 March 2026 and will be online. 2nd Interviews will take place on Monday 23 or Tuesday 24 March and will be online. These dates cannot be changed so if applying please hold them in your diary.
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Enterprise Solutions in Product at Trainline Enterprise & Partner Solutions sits at the heart of how Trainline builds for partners - defining what we build, why it matters, and how it scales across Europe. This portfolio brings together Trainline Partner Solutions and Retail Innovation, combining enterprise-grade platforms with industry-leading innovation that shapes the future of rail retailing. Trainline Partner Solutions powers partner-facing distribution and operational platforms across Europe, serving businesses, technology partners, Travel Management Companies, and Train Operating Companies. Retail Innovation operates at the frontier of rail technology - testing, trialling, and launching new ticketing and retail models that reduce friction, unlock commercial opportunity, and support modal shift to greener travel. Together, this role owns the end-to-end product vision for Trainline's partner ecosystem - from scalable APIs and distribution platforms to next-generation ticketing propositions that become core to both B2B and B2C experiences. Head of Product for Enterprise Solutions at Trainline As the Head of Product for Enterprise Solutions at Trainline, you will We're looking for a Head of Product - Enterprise & Partner Solutions to lead the strategy, delivery, and commercial success of Trainline's partner-facing product portfolio. Operating at senior leadership level, this role sets multi-year product strategy, leads senior product leaders, and works cross-functionally with Engineering, Commercial, Operations, Legal, and external partners to deliver scalable, reliable, and forward-looking solutions that underpin Trainline's B2B growth and strategic industry partnerships. The role balances innovation and experimentation with the operational excellence expected of enterprise platforms - ensuring Trainline remains both a trusted partner and an industry leader. Product Strategy & Vision Set and communicate a clear long-term vision for Trainline Partner Solutions and Retail Innovation, aligned with Trainline's company strategy, commercial priorities, and sustainability ambitions. Own and evolve a multi-pillar product strategy and roadmap spanning distribution platforms and rail retail innovation, balancing partner needs, commercial outcomes, regulatory constraints, and long-term platform health. Lead the product direction for next-generation ticketing, retail and B2B innovations that reduce friction, create competitive advantage, and support modal shift to greener travel. Delivery & Execution Lead the evolution of partner platforms and products to support growth across markets, partners, and operating models. Ensure products are designed for scale, resilience, security, and repeatability across Europe, balancing bespoke partner needs with platform leverage. Ensure experimentation, trials, and pilots are grounded in clear hypotheses, success metrics, and defined pathways to scale across B2B and B2C. Own end-to-end delivery across B2B platforms and innovations, ensuring strong engineering partnership, platform reliability, and a clear path from experimentation to scale. Commercial Impact & Partnerships Ensure product strategy and prioritisation are grounded in partner value, commercial impact, and scalability. Work closely with Commercial teams to support partner acquisition, retention, and revenue growth. Support and shape strategic partner relationships, including Travel Management Companies, corporate customers, and Train Operating Companies. Represent Product in senior commercial, partnership, and investment discussions. Leadership & Organisation Lead, coach, and develop senior product leaders across Partner Solutions and Retail Innovation. Build a high-performing product organisation with strong product craft, customer focus, and accountability. Establish consistent product standards, decision-making frameworks, and ways of working across the portfolio. Act as a role model for Trainline's product principles, values, and leadership behaviours. Act as the senior product voice for Enterprise & Partner Solutions at VP and Exec level, influencing company priorities and investment decisions. We would love to hear from you if you have Essential Extensive experience in senior B2B or partner product leadership roles, owning strategy and delivery for complex, partner-facing portfolios. Proven track record of defining and delivering product strategies at scale in technically complex environments. Strong commercial acumen and experience partnering closely with revenue and growth teams. Experience leading and developing senior product managers and product leaders. Ability to balance innovation and experimentation with operational reliability and regulatory constraints. Excellent stakeholder management skills, including influence at VP and Exec level. Desirable Experience leading B2B platforms, APIs, or distribution products. Experience with partner-facing platforms, white-label solutions, or regulated industries. Background in travel, transport, or marketplace-based businesses. Experience taking early-stage innovations from pilot through to scaled, enterprise-ready products. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Mar 08, 2026
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Enterprise Solutions in Product at Trainline Enterprise & Partner Solutions sits at the heart of how Trainline builds for partners - defining what we build, why it matters, and how it scales across Europe. This portfolio brings together Trainline Partner Solutions and Retail Innovation, combining enterprise-grade platforms with industry-leading innovation that shapes the future of rail retailing. Trainline Partner Solutions powers partner-facing distribution and operational platforms across Europe, serving businesses, technology partners, Travel Management Companies, and Train Operating Companies. Retail Innovation operates at the frontier of rail technology - testing, trialling, and launching new ticketing and retail models that reduce friction, unlock commercial opportunity, and support modal shift to greener travel. Together, this role owns the end-to-end product vision for Trainline's partner ecosystem - from scalable APIs and distribution platforms to next-generation ticketing propositions that become core to both B2B and B2C experiences. Head of Product for Enterprise Solutions at Trainline As the Head of Product for Enterprise Solutions at Trainline, you will We're looking for a Head of Product - Enterprise & Partner Solutions to lead the strategy, delivery, and commercial success of Trainline's partner-facing product portfolio. Operating at senior leadership level, this role sets multi-year product strategy, leads senior product leaders, and works cross-functionally with Engineering, Commercial, Operations, Legal, and external partners to deliver scalable, reliable, and forward-looking solutions that underpin Trainline's B2B growth and strategic industry partnerships. The role balances innovation and experimentation with the operational excellence expected of enterprise platforms - ensuring Trainline remains both a trusted partner and an industry leader. Product Strategy & Vision Set and communicate a clear long-term vision for Trainline Partner Solutions and Retail Innovation, aligned with Trainline's company strategy, commercial priorities, and sustainability ambitions. Own and evolve a multi-pillar product strategy and roadmap spanning distribution platforms and rail retail innovation, balancing partner needs, commercial outcomes, regulatory constraints, and long-term platform health. Lead the product direction for next-generation ticketing, retail and B2B innovations that reduce friction, create competitive advantage, and support modal shift to greener travel. Delivery & Execution Lead the evolution of partner platforms and products to support growth across markets, partners, and operating models. Ensure products are designed for scale, resilience, security, and repeatability across Europe, balancing bespoke partner needs with platform leverage. Ensure experimentation, trials, and pilots are grounded in clear hypotheses, success metrics, and defined pathways to scale across B2B and B2C. Own end-to-end delivery across B2B platforms and innovations, ensuring strong engineering partnership, platform reliability, and a clear path from experimentation to scale. Commercial Impact & Partnerships Ensure product strategy and prioritisation are grounded in partner value, commercial impact, and scalability. Work closely with Commercial teams to support partner acquisition, retention, and revenue growth. Support and shape strategic partner relationships, including Travel Management Companies, corporate customers, and Train Operating Companies. Represent Product in senior commercial, partnership, and investment discussions. Leadership & Organisation Lead, coach, and develop senior product leaders across Partner Solutions and Retail Innovation. Build a high-performing product organisation with strong product craft, customer focus, and accountability. Establish consistent product standards, decision-making frameworks, and ways of working across the portfolio. Act as a role model for Trainline's product principles, values, and leadership behaviours. Act as the senior product voice for Enterprise & Partner Solutions at VP and Exec level, influencing company priorities and investment decisions. We would love to hear from you if you have Essential Extensive experience in senior B2B or partner product leadership roles, owning strategy and delivery for complex, partner-facing portfolios. Proven track record of defining and delivering product strategies at scale in technically complex environments. Strong commercial acumen and experience partnering closely with revenue and growth teams. Experience leading and developing senior product managers and product leaders. Ability to balance innovation and experimentation with operational reliability and regulatory constraints. Excellent stakeholder management skills, including influence at VP and Exec level. Desirable Experience leading B2B platforms, APIs, or distribution products. Experience with partner-facing platforms, white-label solutions, or regulated industries. Background in travel, transport, or marketplace-based businesses. Experience taking early-stage innovations from pilot through to scaled, enterprise-ready products. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
A leading payment services provider based in London is seeking an experienced UK Regulatory Operations Manager to lead the implementation of regulatory and operational frameworks. This full-time position requires a blend of strategic vision and hands-on operational expertise. The ideal candidate will oversee operational resilience, outsourcing management, and engaging with senior stakeholders while fostering compliance standards across entities. A competitive salary and a hybrid work model are offered.
Mar 08, 2026
Full time
A leading payment services provider based in London is seeking an experienced UK Regulatory Operations Manager to lead the implementation of regulatory and operational frameworks. This full-time position requires a blend of strategic vision and hands-on operational expertise. The ideal candidate will oversee operational resilience, outsourcing management, and engaging with senior stakeholders while fostering compliance standards across entities. A competitive salary and a hybrid work model are offered.
Chartered Institute of Procurement and Supply (CIPS)
Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Role: Head of Supply Chain and Inventory Department: Operations Location: London Reports into: Director of Operations About the role We are looking for a Head of Supply Chain and Inventory. The successful candidate will own the end to end inventory lifecycle across finished goods, service parts, repair components, and sub assemblies. The Head of Supply Chain and Inventory will ensure accurate visibility, disciplined control, and forward looking planning to support Disguise's global operations. This is a pivotal position in the evolution of the organisation, shifting from reactive procurement to proactive, data driven inventory management, with a strong emphasis on: Forecasting and demand planning Stock optimisation and cost control BOM driven material planning Automation and system led processes Structured stakeholder management with manufacturers and vendors The Head of Supply Chain and Inventory is the single point of accountability for inventory health, balancing availability, cost, risk, and scalability as the business grows. What you will do Inventory Ownership, Governance & Control Own global inventory visibility and integrity across all stock types. Ensure critical spare part availability to support Service Centres and global RMA commitments. Maintain NetSuite as the single source of truth for all inventory related data. Define and maintain robust stock classification and lifecycle controls; lead cycle counts and audits. Manage risks related to excess and slow moving inventory; obsolescence and EOL exposure; shrinkage and write offs. Planning, Forecasting & Replenishment Develop rolling inventory forecasts from sales demand, service consumption, RMA and project based demand. Own replenishment logic and planning parameters (MOQ, lead times, safety stock, reorder points). Partner closely with Operations, Hardware, Product Management and Service Centres to ensure inventory plans align with the roadmap, capacity and service level expectations. Support New Product Introductions (NPI), ramp up planning, product transitions, redesigns and End of life (EOL) planning. BOM, Material Planning & Cost Control Own inventory related aspects of Bill of Materials (BOM) management, ensuring accuracy of part structures and usage quantities; alignment between engineering BOMs and operational inventory. Work with Hardware and Manufacturing partners to anticipate component level demand and identify cost, availability, and risks. Control inventory value, holding costs, aged stock and write offs. Support Finance with inventory valuation accuracy, forecasting and variance analysis. Automation, Systems & Reporting Drive automation of inventory planning and control processes. Continuously improve NetSuite configuration, workflows and reporting related to forecast accuracy, stock health, inventory turns and ageing. Define and maintain a standard inventory reporting cadence. Manufacturer & Vendor Stakeholder Management Act as the primary operational interface for inventory related coordination with contract manufacturers, key component vendors and repair and refurbishment partners. Align forecasts, lead times and material availability with external partners. Manage risks related to supply constraints, long lead time components and demand volatility. Experience we are looking for Proven experience impacting inventory, stock planning or supply chain management within a hardware, technology or manufacturing environment. Proven experience using automations to improve efficiency within stock. Commercial experience using inventory control methodologies. Commercial experience forecasting and demand planning. NetSuite experience. Experience managing inventory across third party warehouses and external partners. Experience with BOM management and material planning. Nice to have: familiarity with electronics, components or technical spare parts. Commercial experience in scale up or fast growth organisations with evolving systems and processes. Skills, behaviours and values we are looking for Highly analytical with strong attention to data accuracy. Process discipline: creating and ensuring process structure, consistency and repeatable workflows that ensure accuracy, quality and reliable outcomes. Confident stakeholder manager across technical, operational and commercial teams. Driven: being proactive. Dynamic and resilient: being able to try new ways of doing things and pivot quickly with energy and resilience. About Disguise Disguise is the industry leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. Evolutionary. We innovate using our user's ever changing needs so our technology stays ahead of the game. Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest. Resilience. We don't give up until we find the right solution, even if it's not within our remit. Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory. Hybrid working between home and our offices (dependent on role and location). Mental health and wellbeing support - subscription to the Calm app, mental health first aid buddies, employee assistance programmes. Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries. Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning. Training, coaching & mentoring.
Mar 07, 2026
Full time
Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Role: Head of Supply Chain and Inventory Department: Operations Location: London Reports into: Director of Operations About the role We are looking for a Head of Supply Chain and Inventory. The successful candidate will own the end to end inventory lifecycle across finished goods, service parts, repair components, and sub assemblies. The Head of Supply Chain and Inventory will ensure accurate visibility, disciplined control, and forward looking planning to support Disguise's global operations. This is a pivotal position in the evolution of the organisation, shifting from reactive procurement to proactive, data driven inventory management, with a strong emphasis on: Forecasting and demand planning Stock optimisation and cost control BOM driven material planning Automation and system led processes Structured stakeholder management with manufacturers and vendors The Head of Supply Chain and Inventory is the single point of accountability for inventory health, balancing availability, cost, risk, and scalability as the business grows. What you will do Inventory Ownership, Governance & Control Own global inventory visibility and integrity across all stock types. Ensure critical spare part availability to support Service Centres and global RMA commitments. Maintain NetSuite as the single source of truth for all inventory related data. Define and maintain robust stock classification and lifecycle controls; lead cycle counts and audits. Manage risks related to excess and slow moving inventory; obsolescence and EOL exposure; shrinkage and write offs. Planning, Forecasting & Replenishment Develop rolling inventory forecasts from sales demand, service consumption, RMA and project based demand. Own replenishment logic and planning parameters (MOQ, lead times, safety stock, reorder points). Partner closely with Operations, Hardware, Product Management and Service Centres to ensure inventory plans align with the roadmap, capacity and service level expectations. Support New Product Introductions (NPI), ramp up planning, product transitions, redesigns and End of life (EOL) planning. BOM, Material Planning & Cost Control Own inventory related aspects of Bill of Materials (BOM) management, ensuring accuracy of part structures and usage quantities; alignment between engineering BOMs and operational inventory. Work with Hardware and Manufacturing partners to anticipate component level demand and identify cost, availability, and risks. Control inventory value, holding costs, aged stock and write offs. Support Finance with inventory valuation accuracy, forecasting and variance analysis. Automation, Systems & Reporting Drive automation of inventory planning and control processes. Continuously improve NetSuite configuration, workflows and reporting related to forecast accuracy, stock health, inventory turns and ageing. Define and maintain a standard inventory reporting cadence. Manufacturer & Vendor Stakeholder Management Act as the primary operational interface for inventory related coordination with contract manufacturers, key component vendors and repair and refurbishment partners. Align forecasts, lead times and material availability with external partners. Manage risks related to supply constraints, long lead time components and demand volatility. Experience we are looking for Proven experience impacting inventory, stock planning or supply chain management within a hardware, technology or manufacturing environment. Proven experience using automations to improve efficiency within stock. Commercial experience using inventory control methodologies. Commercial experience forecasting and demand planning. NetSuite experience. Experience managing inventory across third party warehouses and external partners. Experience with BOM management and material planning. Nice to have: familiarity with electronics, components or technical spare parts. Commercial experience in scale up or fast growth organisations with evolving systems and processes. Skills, behaviours and values we are looking for Highly analytical with strong attention to data accuracy. Process discipline: creating and ensuring process structure, consistency and repeatable workflows that ensure accuracy, quality and reliable outcomes. Confident stakeholder manager across technical, operational and commercial teams. Driven: being proactive. Dynamic and resilient: being able to try new ways of doing things and pivot quickly with energy and resilience. About Disguise Disguise is the industry leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. Evolutionary. We innovate using our user's ever changing needs so our technology stays ahead of the game. Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest. Resilience. We don't give up until we find the right solution, even if it's not within our remit. Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory. Hybrid working between home and our offices (dependent on role and location). Mental health and wellbeing support - subscription to the Calm app, mental health first aid buddies, employee assistance programmes. Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries. Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning. Training, coaching & mentoring.
Job Requisition ID # 26WD95917 Company & Team Overview Autodesk is a world leader in computerized 3D design, engineering, and entertainment software, and delivers the broadest product portfolio to empower customers to design and create anything using the most effective and efficient means. At Autodesk we have a shared commitment and intention to be a Customer Company that is harnessed by the power of our culture and shaped by our values and the ways we work. The Global Safety & Security team at Autodesk is dedicated to honoring and protecting the Company's values and principles of the ways we work by being a beacon of trust that holds ourselves accountable to ensuring the health, safety and security for the Company's employees, customer, partners, guests and assets, while conjointly promoting and maintaining exceptional quality of service in our hybrid working model. It is the Global Safety & Security team's mission to provide an unparalleled experience and service for Autodesk's people and workplaces by keeping them safe - anytime and anywhere. The team is responsible for assessing, planning, developing, and implementing comprehensive programs to safeguard and protect the health, safety and security of the Company's globally distributed people, workplaces and property, as well as ensuring the organization's adherence to applicable regulatory compliance, laws and guidelines. Position Overview Autodesk's Global Physical Security Services team is looking for an experienced Executive Protection Agent to support the safeguarding and protection of the Company's executive leadership by performing key global operational actions and tasks such as comprehensive security & risk mitigation, gathering intelligence and conducting threat assessments, close protection, secure transport, and crisis management. Support may extend at times to employees, customers, partners, guests and/or assets if business activities are related to company executive leadership. This position will require strong operational skills and the ability to effectively collaborate & communicate with internal and external cross functional partners, government officials (domestic and international), Autodesk employees, contractors, vendors, guests and customers. You must have a deep subject matter expertise within executive security principles, practices and programs, as well as an understanding of how to deliver exceptional experiences and customer service within the corporate environment. You must also be a team player, willing to step out of the typical Executive Protection role to assist the executive in a professional and intentional manner, that promotes success for Autodesk as a whole. The ideal candidate will be a dedicated security professional with a demonstrated ability to work both independently and as a member of a team in a fast paced technology organization and security operations environment with a focus on executive care and protection. The Protective Services (EP) Specialist role will work closely with both inter division and department global teams such as Physical Security Operations, Workplace Services, and Global Travel, when coordinating movements for executives and/or event coverage. You will at times be required to lead communication with other supporting executive protection personnel, law enforcement (local, state, or federal), government liaisons (US and foreign governments), venue or hotel security teams, and other related services. Additionally, you will partner with key cross functional stakeholders from across the business, to include executive leadership, providing security support, intelligence, and direction on executive security and regional risks related matters. This position will report directly to the Sr. Manager, Global Physical Security Services, which also oversees Event, Travel Security, and Investigation programs. Responsibilities Determine appropriately measured methods and solutions to proactively manage and reduce physical security operational risk to the Company's Executive Team, both at meetings, within office space, and/or at international and domestic events. Provide support and security deterrent measures for meetings and events where the Company's Executive Team and Board of Directors are within same space as required under current security protocols or posture. Facilitate communication between transportation resources related to the Company's Executive Team's travel during assigned events or meetings. Liaison with outside service providers and agencies to design, implement, execute executive security plans for business events, meetings, social gatherings, or other business-related attendance by the Company Executive Team members assigned. Continually evaluate and assess current and future movements and communicate any change to the relevant stakeholders & partners, in a constant effort to mitigate physical risk to executive leadership. Facilitate and conduct physical security risk assessments partner with cross-functional teams to identify physical security risks and vulnerabilities for the Company Executive Team related to travel, meetings, and events. Maximize the utilization of systems, applications and technology by developing the appropriate procedures and processes to enhance our ability to safeguard Company Executives during business travel, meetings, and events. Establish and maintain strong working relationships with multiple direct and indirect stakeholders like Travel & Meetings, Events & Experience, People Consulting, CEO Staff, and other key cross-functional teams to deliver high level results with measurable business outcomes. Develop and maintain strong mutual aid external relationships with law enforcement and other government agencies as well as private industry counterparts in the protective services realm. Interact/coordinate with external protective services and/or emergency agencies (fire, medical, and law enforcement) during pre-planning, operational execution, and when needed, during any emergency event that might arise. Create content regarding future, active or past events or assignments that can be used to help adjust or adhere to best practices within the protective services realm. Ensure training and updates are performed for applicability to the designated executive protection program (i.e. CPR, First Aid, Licensing as necessary, professional updates, etc.). Display agility, resilience and composure while navigating complex situations and demonstrate the ability to lead with positive intent to drive, influence and advocate for the best outcomes for the team, executive, organization and business. Provide timely and accurate information on emerging threats, risks, and life safety and security incidents to the appropriate stakeholders and business units to ensure that informed decisions can be made to protect company personnel, assets, reputation, and business operations. Provide protective care as directed for other VIPs sponsored or paid for by Autodesk at meetings or events, globally, where the safety and security of the individual is the responsibility of Autodesk. Perform additional duties as assigned by the direct reporting manager. The responsibilities above are intended to describe the general nature and level of work being performed by the person assigned to this job. This description is not intended to be construed as an exhaustive list of all the responsibilities, duties, skills, and qualities that will be demonstrated to be effective and successful in this position. Qualifications 10+ years of experience within a progressive executive protection / protective services program or as an independent contractor, coordinating operational risk protective care for private, public, corporate or government individuals. 7+ years of operational experience as a "body person" ensuring their client's safety during events, travel, meetings, and/or special appearances through the on-the-ground coordination of advance recce's, transportation management, crowd control, and security resource allocation. Candidate must be physically and mentally fit to perform the duties outlined. Strong working knowledge of physical security and executive protection risk assessment methodologies, including threat assessments of individuals, locations, buildings, and travel. Adept to productively contribute to executive protection project planning management. Must possess strong leadership, analytical, and critical thinking skills. Experience in collaboration with a diverse set of stakeholders, often under high-pressure conditions. Superb communication, organization, and written skills in a global and multi-cultural and multi-generational environment. Exposure to Health & Safety regulatory requirements. Proven objective analysis and problem-solving skills during ever-changing environments at a fast-paced cadence. Must be a self-starter with the ability to think strategically and deliver their work products and services in an operationally pragmatic manner. Enthusiasm for solving unique and complex security challenges and implementing creative cost-effective solutions in the realm of executive care and protection. Ability to manage security challenges in an ever-changing fast-paced environment. Must have the skills set and qualities of being empathic and have a natural passion for delivering exceptional service. Must possess the ability to foster and be a steward of a culture of trust, honesty and integrity. . click apply for full job details
Mar 07, 2026
Full time
Job Requisition ID # 26WD95917 Company & Team Overview Autodesk is a world leader in computerized 3D design, engineering, and entertainment software, and delivers the broadest product portfolio to empower customers to design and create anything using the most effective and efficient means. At Autodesk we have a shared commitment and intention to be a Customer Company that is harnessed by the power of our culture and shaped by our values and the ways we work. The Global Safety & Security team at Autodesk is dedicated to honoring and protecting the Company's values and principles of the ways we work by being a beacon of trust that holds ourselves accountable to ensuring the health, safety and security for the Company's employees, customer, partners, guests and assets, while conjointly promoting and maintaining exceptional quality of service in our hybrid working model. It is the Global Safety & Security team's mission to provide an unparalleled experience and service for Autodesk's people and workplaces by keeping them safe - anytime and anywhere. The team is responsible for assessing, planning, developing, and implementing comprehensive programs to safeguard and protect the health, safety and security of the Company's globally distributed people, workplaces and property, as well as ensuring the organization's adherence to applicable regulatory compliance, laws and guidelines. Position Overview Autodesk's Global Physical Security Services team is looking for an experienced Executive Protection Agent to support the safeguarding and protection of the Company's executive leadership by performing key global operational actions and tasks such as comprehensive security & risk mitigation, gathering intelligence and conducting threat assessments, close protection, secure transport, and crisis management. Support may extend at times to employees, customers, partners, guests and/or assets if business activities are related to company executive leadership. This position will require strong operational skills and the ability to effectively collaborate & communicate with internal and external cross functional partners, government officials (domestic and international), Autodesk employees, contractors, vendors, guests and customers. You must have a deep subject matter expertise within executive security principles, practices and programs, as well as an understanding of how to deliver exceptional experiences and customer service within the corporate environment. You must also be a team player, willing to step out of the typical Executive Protection role to assist the executive in a professional and intentional manner, that promotes success for Autodesk as a whole. The ideal candidate will be a dedicated security professional with a demonstrated ability to work both independently and as a member of a team in a fast paced technology organization and security operations environment with a focus on executive care and protection. The Protective Services (EP) Specialist role will work closely with both inter division and department global teams such as Physical Security Operations, Workplace Services, and Global Travel, when coordinating movements for executives and/or event coverage. You will at times be required to lead communication with other supporting executive protection personnel, law enforcement (local, state, or federal), government liaisons (US and foreign governments), venue or hotel security teams, and other related services. Additionally, you will partner with key cross functional stakeholders from across the business, to include executive leadership, providing security support, intelligence, and direction on executive security and regional risks related matters. This position will report directly to the Sr. Manager, Global Physical Security Services, which also oversees Event, Travel Security, and Investigation programs. Responsibilities Determine appropriately measured methods and solutions to proactively manage and reduce physical security operational risk to the Company's Executive Team, both at meetings, within office space, and/or at international and domestic events. Provide support and security deterrent measures for meetings and events where the Company's Executive Team and Board of Directors are within same space as required under current security protocols or posture. Facilitate communication between transportation resources related to the Company's Executive Team's travel during assigned events or meetings. Liaison with outside service providers and agencies to design, implement, execute executive security plans for business events, meetings, social gatherings, or other business-related attendance by the Company Executive Team members assigned. Continually evaluate and assess current and future movements and communicate any change to the relevant stakeholders & partners, in a constant effort to mitigate physical risk to executive leadership. Facilitate and conduct physical security risk assessments partner with cross-functional teams to identify physical security risks and vulnerabilities for the Company Executive Team related to travel, meetings, and events. Maximize the utilization of systems, applications and technology by developing the appropriate procedures and processes to enhance our ability to safeguard Company Executives during business travel, meetings, and events. Establish and maintain strong working relationships with multiple direct and indirect stakeholders like Travel & Meetings, Events & Experience, People Consulting, CEO Staff, and other key cross-functional teams to deliver high level results with measurable business outcomes. Develop and maintain strong mutual aid external relationships with law enforcement and other government agencies as well as private industry counterparts in the protective services realm. Interact/coordinate with external protective services and/or emergency agencies (fire, medical, and law enforcement) during pre-planning, operational execution, and when needed, during any emergency event that might arise. Create content regarding future, active or past events or assignments that can be used to help adjust or adhere to best practices within the protective services realm. Ensure training and updates are performed for applicability to the designated executive protection program (i.e. CPR, First Aid, Licensing as necessary, professional updates, etc.). Display agility, resilience and composure while navigating complex situations and demonstrate the ability to lead with positive intent to drive, influence and advocate for the best outcomes for the team, executive, organization and business. Provide timely and accurate information on emerging threats, risks, and life safety and security incidents to the appropriate stakeholders and business units to ensure that informed decisions can be made to protect company personnel, assets, reputation, and business operations. Provide protective care as directed for other VIPs sponsored or paid for by Autodesk at meetings or events, globally, where the safety and security of the individual is the responsibility of Autodesk. Perform additional duties as assigned by the direct reporting manager. The responsibilities above are intended to describe the general nature and level of work being performed by the person assigned to this job. This description is not intended to be construed as an exhaustive list of all the responsibilities, duties, skills, and qualities that will be demonstrated to be effective and successful in this position. Qualifications 10+ years of experience within a progressive executive protection / protective services program or as an independent contractor, coordinating operational risk protective care for private, public, corporate or government individuals. 7+ years of operational experience as a "body person" ensuring their client's safety during events, travel, meetings, and/or special appearances through the on-the-ground coordination of advance recce's, transportation management, crowd control, and security resource allocation. Candidate must be physically and mentally fit to perform the duties outlined. Strong working knowledge of physical security and executive protection risk assessment methodologies, including threat assessments of individuals, locations, buildings, and travel. Adept to productively contribute to executive protection project planning management. Must possess strong leadership, analytical, and critical thinking skills. Experience in collaboration with a diverse set of stakeholders, often under high-pressure conditions. Superb communication, organization, and written skills in a global and multi-cultural and multi-generational environment. Exposure to Health & Safety regulatory requirements. Proven objective analysis and problem-solving skills during ever-changing environments at a fast-paced cadence. Must be a self-starter with the ability to think strategically and deliver their work products and services in an operationally pragmatic manner. Enthusiasm for solving unique and complex security challenges and implementing creative cost-effective solutions in the realm of executive care and protection. Ability to manage security challenges in an ever-changing fast-paced environment. Must have the skills set and qualities of being empathic and have a natural passion for delivering exceptional service. Must possess the ability to foster and be a steward of a culture of trust, honesty and integrity. . click apply for full job details
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Mar 07, 2026
Full time
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Jones Lang LaSalle Incorporated
Birmingham, Staffordshire
HSSE Manager page is loaded HSSE Managerremote type: On-sitelocations: Birmingham, GBR: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483433 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. HSSE Manager to help drive our 'One-Team SAFER together' culture across exciting retail destination environments. Job Title: HSSE Manager Reporting To: Senior HSSE Manager Location: Hybrid role with main office base in Birmingham, including home-based work and travel to UK client and JLL office locations The HSSE Manager works with the Senior HSSE Manager to deliver overarching health and safety compliance and 'One-Team SAFER together' objectives within the UK Workplace Risk & Resilience Team. The role focuses on delivering KPIs identified in client Management Services Agreements (MSA) and supports operational site-based teams in maintaining risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS).The HSSE Manager operates primarily in fast-moving retail destination environments and is directly responsible for HSSE monitoring, risk management, auditing and incident investigation to agreed performance standards. The role requires collaborative working with site management teams, surveying teams and service partners to drive compliance performance and best practice. Training management and delivery forms part of comprehensive JLL induction and refresher programs. Security intelligence engagement provides development opportunities within the wider Workplace Risk & Resilience Services.As Property Management transitions into a Global service line within REMS (Real Estate Management Services), active contribution to transition projects and global/EMEA regional projects is required. Client Service Understand Management Services Agreements (MSA) and ensure JLL liabilities are managed regarding health, safety, security and environmental issues Risk Management Ensure operational site teams manage identified risks, providing support and advice Maintain risk management platforms within agreed parameters Interrogate current risk management platform (Vision by JLL) including regular reporting Work with HSSEQ Team, site teams and service partners to manage and mitigate compliance risks Provide risk liability reports and support Ensure accidents and incidents are reported and investigated according to operational procedures Provide practical guidance on root cause analysis Manage serious incidents to conclusion, leading 'fair and just' investigations Report to management on issues and root causes requiring attention Work with enforcement agencies when required Review audit results and report trends to Head of Risk Operations Develop and deliver effective communication plans Drive S.A.F.E.R culture program across business functions Review and produce technical HSSE operating documents and best practice guidance Monitor external Health, Safety, Security and Environmental consultants Ensure cost-effective management of JLL liabilities Report non-compliance to Head of HSE Risk Operations Lead Contribute to Global and regional initiatives and HSSEQ transition programs HS Management/Audit Program Undertake site audits with site-based teams according to agreed work programs and criteria Support site-based teams in implementing effective risk mitigation controls Ensure outgoing properties receive audits within service charge year Training Maintain training needs analysis for portfolio with Head of Risk Operations Identify relevant training provision and assist with tracking Facilitate training courses and update briefings Coordinate regular training sessions for operational management teams Undertake additional training duties as required by Head of HSE Risk Operations QUALIFICATIONS, SKILLS AND EXPERIENCE Essential Requirements NEBOSH General Diploma level or Degree level equivalent Member of IOSH (CertIOSH preferred) Experience in training and facilitating courses Good working knowledge of Microsoft Word, Excel, and Outlook Strong numerical and report writing skills Customer-service driven with excellent communication skills Team player with excellent interpersonal and influencing skills Effective interaction with colleagues and clients Ability to work independently with minimal supervision Ability to work under pressure, manage time and meet deadlines Problem solving, critical and logical thinking skills Preferred Requirements NVQ Level 6 Diploma in Occupational Health and Safety practices (training provided for exceptional candidates) Practical understanding of property management Experience with database platforms and system integration Contractor management experience Practical safety management leadership experience Location: On-site -Birmingham, GBR, London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel,
Mar 06, 2026
Full time
HSSE Manager page is loaded HSSE Managerremote type: On-sitelocations: Birmingham, GBR: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483433 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. HSSE Manager to help drive our 'One-Team SAFER together' culture across exciting retail destination environments. Job Title: HSSE Manager Reporting To: Senior HSSE Manager Location: Hybrid role with main office base in Birmingham, including home-based work and travel to UK client and JLL office locations The HSSE Manager works with the Senior HSSE Manager to deliver overarching health and safety compliance and 'One-Team SAFER together' objectives within the UK Workplace Risk & Resilience Team. The role focuses on delivering KPIs identified in client Management Services Agreements (MSA) and supports operational site-based teams in maintaining risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS).The HSSE Manager operates primarily in fast-moving retail destination environments and is directly responsible for HSSE monitoring, risk management, auditing and incident investigation to agreed performance standards. The role requires collaborative working with site management teams, surveying teams and service partners to drive compliance performance and best practice. Training management and delivery forms part of comprehensive JLL induction and refresher programs. Security intelligence engagement provides development opportunities within the wider Workplace Risk & Resilience Services.As Property Management transitions into a Global service line within REMS (Real Estate Management Services), active contribution to transition projects and global/EMEA regional projects is required. Client Service Understand Management Services Agreements (MSA) and ensure JLL liabilities are managed regarding health, safety, security and environmental issues Risk Management Ensure operational site teams manage identified risks, providing support and advice Maintain risk management platforms within agreed parameters Interrogate current risk management platform (Vision by JLL) including regular reporting Work with HSSEQ Team, site teams and service partners to manage and mitigate compliance risks Provide risk liability reports and support Ensure accidents and incidents are reported and investigated according to operational procedures Provide practical guidance on root cause analysis Manage serious incidents to conclusion, leading 'fair and just' investigations Report to management on issues and root causes requiring attention Work with enforcement agencies when required Review audit results and report trends to Head of Risk Operations Develop and deliver effective communication plans Drive S.A.F.E.R culture program across business functions Review and produce technical HSSE operating documents and best practice guidance Monitor external Health, Safety, Security and Environmental consultants Ensure cost-effective management of JLL liabilities Report non-compliance to Head of HSE Risk Operations Lead Contribute to Global and regional initiatives and HSSEQ transition programs HS Management/Audit Program Undertake site audits with site-based teams according to agreed work programs and criteria Support site-based teams in implementing effective risk mitigation controls Ensure outgoing properties receive audits within service charge year Training Maintain training needs analysis for portfolio with Head of Risk Operations Identify relevant training provision and assist with tracking Facilitate training courses and update briefings Coordinate regular training sessions for operational management teams Undertake additional training duties as required by Head of HSE Risk Operations QUALIFICATIONS, SKILLS AND EXPERIENCE Essential Requirements NEBOSH General Diploma level or Degree level equivalent Member of IOSH (CertIOSH preferred) Experience in training and facilitating courses Good working knowledge of Microsoft Word, Excel, and Outlook Strong numerical and report writing skills Customer-service driven with excellent communication skills Team player with excellent interpersonal and influencing skills Effective interaction with colleagues and clients Ability to work independently with minimal supervision Ability to work under pressure, manage time and meet deadlines Problem solving, critical and logical thinking skills Preferred Requirements NVQ Level 6 Diploma in Occupational Health and Safety practices (training provided for exceptional candidates) Practical understanding of property management Experience with database platforms and system integration Contractor management experience Practical safety management leadership experience Location: On-site -Birmingham, GBR, London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel,
London, UK (hybrid) World-changing careers, enabled by Johnson Matthey. With more than 200 years of history, join us and help accelerate the transition to net-zero! As an Operational Risk & Resilience Manager, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As an Operational Risk & Resilience Manager, you will help drive our goals by: Leading the maturity of operational risk management through proactive engagement with sites and business units Providing expert guidance, training and challenge to ensure risks are identified, assessed and managed effectively Driving the development and implementation of JM's operational resilience, including criticality assessments, dependency mapping and tolerance work Supporting business continuity and crisis management programmes, ensuring plans are robust, tested and aligned to organisational needs Designing and facilitating scenario analysis and deep dives to inform strategic decision-making Enhancing data-driven reporting, insights and narratives for senior stakeholders and governance forums Key skills that will help you succeed in this role: Proven experience in risk, resilience, business continuity and/or crisis management within a global organisation, including managing global resilience programmes Strong communication and stakeholder engagement skills, with confidence presenting to senior leaders and influencing across functions Strong analytical and data visualisation skills, with the ability to translate insights into strategic action Proactive and able to balance multiple priorities effectively while maintaining high-quality outputs Excellent attention to detail, ensuring accuracy and high standards in all deliverables Tech-savvy mindset with strong proficiency in Microsoft Office tools, and the ability to tell a story with data Fluent English (written and verbal) Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Mar 05, 2026
Full time
London, UK (hybrid) World-changing careers, enabled by Johnson Matthey. With more than 200 years of history, join us and help accelerate the transition to net-zero! As an Operational Risk & Resilience Manager, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As an Operational Risk & Resilience Manager, you will help drive our goals by: Leading the maturity of operational risk management through proactive engagement with sites and business units Providing expert guidance, training and challenge to ensure risks are identified, assessed and managed effectively Driving the development and implementation of JM's operational resilience, including criticality assessments, dependency mapping and tolerance work Supporting business continuity and crisis management programmes, ensuring plans are robust, tested and aligned to organisational needs Designing and facilitating scenario analysis and deep dives to inform strategic decision-making Enhancing data-driven reporting, insights and narratives for senior stakeholders and governance forums Key skills that will help you succeed in this role: Proven experience in risk, resilience, business continuity and/or crisis management within a global organisation, including managing global resilience programmes Strong communication and stakeholder engagement skills, with confidence presenting to senior leaders and influencing across functions Strong analytical and data visualisation skills, with the ability to translate insights into strategic action Proactive and able to balance multiple priorities effectively while maintaining high-quality outputs Excellent attention to detail, ensuring accuracy and high standards in all deliverables Tech-savvy mindset with strong proficiency in Microsoft Office tools, and the ability to tell a story with data Fluent English (written and verbal) Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Mar 04, 2026
Full time
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Head of Technology - 6 Month FTC - Private Equity A global alternative investment manager is seeking an experienced Head of Technology to lead its IT strategy, infrastructure, and operational delivery across an international platform. This is a senior leadership role with responsibility for shaping and delivering the organisation's technology roadmap while ensuring high performing, scalable, and commercially aligned technology operations. The Role The Head of Technology will be responsible for the overall leadership of the firm's IT function, including infrastructure, enterprise systems, vendor management, and technology transformation initiatives. This role combines strategic oversight with operational accountability - ensuring technology enables business growth, supports international operations, and delivers a high-quality user experience across all offices. You will act as the senior technology representative across the business and during investor due diligence processes, providing assurance around systems, resilience, and operational capability. Key Responsibilities Strategic oversight of global IT operations across multiple international offices Ownership of hybrid infrastructure (Azure and on premises environments) Development and execution of the firm's technology roadmap Leadership and management of key outsourced technology partners and vendor ecosystem Oversight of enterprise platforms, including fund administration systems Delivery of business critical technology projects across regions IT budget ownership, forecasting, and cost optimisation Ensuring operational resilience and regulatory readiness (including DORA) Acting as a technology business partner to senior stakeholders across all departments Leading AI and data enablement initiatives, including adoption of Microsoft Fabric, Copilot, and Power BI Supporting investor operational due diligence engagements as the primary technology contact Experience & Background Senior technology leadership experience within private equity, asset management, or broader investment management environments highly desirable Strong hands on knowledge of Microsoft 365 and Microsoft Azure Experience managing hybrid infrastructure environments Proven track record of leading outsourced IT providers and global vendor relationships Experience operating within regulated financial services environments Demonstrable ability to deliver structured technology change within fast paced organisations Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the Job Contract Type: Temporary Focus: IT Management/Senior Appointments Workplace Type: Hybrid Experience Level: Director Location: London Contract Type: Temporary Specialism: Technology & Digital Focus: IT Management/Senior Appointments Industry: Banking Salary: £80,000 - £100,000 per annum Workplace Type: Hybrid Experience Level: Director Location: London Job Reference: WXAXXU-03E90945 Date posted: 12 February 2026 Consultant: Charlie Douds
Mar 04, 2026
Full time
Head of Technology - 6 Month FTC - Private Equity A global alternative investment manager is seeking an experienced Head of Technology to lead its IT strategy, infrastructure, and operational delivery across an international platform. This is a senior leadership role with responsibility for shaping and delivering the organisation's technology roadmap while ensuring high performing, scalable, and commercially aligned technology operations. The Role The Head of Technology will be responsible for the overall leadership of the firm's IT function, including infrastructure, enterprise systems, vendor management, and technology transformation initiatives. This role combines strategic oversight with operational accountability - ensuring technology enables business growth, supports international operations, and delivers a high-quality user experience across all offices. You will act as the senior technology representative across the business and during investor due diligence processes, providing assurance around systems, resilience, and operational capability. Key Responsibilities Strategic oversight of global IT operations across multiple international offices Ownership of hybrid infrastructure (Azure and on premises environments) Development and execution of the firm's technology roadmap Leadership and management of key outsourced technology partners and vendor ecosystem Oversight of enterprise platforms, including fund administration systems Delivery of business critical technology projects across regions IT budget ownership, forecasting, and cost optimisation Ensuring operational resilience and regulatory readiness (including DORA) Acting as a technology business partner to senior stakeholders across all departments Leading AI and data enablement initiatives, including adoption of Microsoft Fabric, Copilot, and Power BI Supporting investor operational due diligence engagements as the primary technology contact Experience & Background Senior technology leadership experience within private equity, asset management, or broader investment management environments highly desirable Strong hands on knowledge of Microsoft 365 and Microsoft Azure Experience managing hybrid infrastructure environments Proven track record of leading outsourced IT providers and global vendor relationships Experience operating within regulated financial services environments Demonstrable ability to deliver structured technology change within fast paced organisations Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the Job Contract Type: Temporary Focus: IT Management/Senior Appointments Workplace Type: Hybrid Experience Level: Director Location: London Contract Type: Temporary Specialism: Technology & Digital Focus: IT Management/Senior Appointments Industry: Banking Salary: £80,000 - £100,000 per annum Workplace Type: Hybrid Experience Level: Director Location: London Job Reference: WXAXXU-03E90945 Date posted: 12 February 2026 Consultant: Charlie Douds
ECRN Regional Manager The British Academy Contract: Full-time, Permanent Location: St James Park, London, SW1 Hybrid, worked flexibly under our hybrid-working policy Salary: £40,926 per annum The British Academy - the UK's national body for the humanities and social sciences - is seeking a Regional Manager to join our friendly and collaborative team in the Research Directorate, providing key support in the delivery of the Early Career Researcher Network. The ECRN Regional Manager will work closely with the Head of ECRN to oversee the day-to-day operations and logistics of the Network. This includes line management of three Regional Coordinators, as well as supporting budget oversight and financial management across all regional activities. You will contribute to the development and implementation of efficient working systems, policies, and processes, and collaborate with the Head of ECRN to identify and resolve operational challenges as they arise. A core responsibility of the role is to lead on the delivery and coordination of ECRN activities. This includes line managing three Regional Coordinators; overseeing and supporting regional clusters; processing invoices and monitoring budgets; preparing reports and updates for internal and external audiences; identifying growth opportunities for the Network; liaising with a range of internal and external stakeholders. The ideal candidate for this role will bring strong project management skills, financial and budget oversight experience, and a background in line management within an office or organisational setting. Strategic thinking, proactivity, and resilience are essential, alongside the ability to prioritise effectively and solve problems in dynamic environments. You will be an excellent communicator, capable of building collaborative relationships with colleagues across the British Academy and beyond, including external facilitators, partners, and stakeholders. Your keen attention to detail, inclusive mindset, and commitment to team-oriented working will be central to maintaining the quality, coherence, and impact of programme delivery. You'll bring clarity, empathy, and professionalism to every interaction, helping shape a collaborative and high-performing environment. Please note that the position will involve travel between ECRN regional clusters to support in-person delivery of training and workshops, alongside regular online engagement. Further information about the ECRN can be found here: About the Academy The British Academy is the UK's national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today's complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy. The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. Working at the Academy Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy , including our Equality, Diversity, and Inclusion Statement. Terms and conditions The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 - a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days' annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension. How to apply We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel. We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria. Please contact the HR team at if you have any questions. To find out more about this opportunity and to apply, please visit our recruitment page via the apply button. Applications must be received no later than Midday on Wednesday, 18 March 2026.
Mar 03, 2026
Full time
ECRN Regional Manager The British Academy Contract: Full-time, Permanent Location: St James Park, London, SW1 Hybrid, worked flexibly under our hybrid-working policy Salary: £40,926 per annum The British Academy - the UK's national body for the humanities and social sciences - is seeking a Regional Manager to join our friendly and collaborative team in the Research Directorate, providing key support in the delivery of the Early Career Researcher Network. The ECRN Regional Manager will work closely with the Head of ECRN to oversee the day-to-day operations and logistics of the Network. This includes line management of three Regional Coordinators, as well as supporting budget oversight and financial management across all regional activities. You will contribute to the development and implementation of efficient working systems, policies, and processes, and collaborate with the Head of ECRN to identify and resolve operational challenges as they arise. A core responsibility of the role is to lead on the delivery and coordination of ECRN activities. This includes line managing three Regional Coordinators; overseeing and supporting regional clusters; processing invoices and monitoring budgets; preparing reports and updates for internal and external audiences; identifying growth opportunities for the Network; liaising with a range of internal and external stakeholders. The ideal candidate for this role will bring strong project management skills, financial and budget oversight experience, and a background in line management within an office or organisational setting. Strategic thinking, proactivity, and resilience are essential, alongside the ability to prioritise effectively and solve problems in dynamic environments. You will be an excellent communicator, capable of building collaborative relationships with colleagues across the British Academy and beyond, including external facilitators, partners, and stakeholders. Your keen attention to detail, inclusive mindset, and commitment to team-oriented working will be central to maintaining the quality, coherence, and impact of programme delivery. You'll bring clarity, empathy, and professionalism to every interaction, helping shape a collaborative and high-performing environment. Please note that the position will involve travel between ECRN regional clusters to support in-person delivery of training and workshops, alongside regular online engagement. Further information about the ECRN can be found here: About the Academy The British Academy is the UK's national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today's complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy. The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. Working at the Academy Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy , including our Equality, Diversity, and Inclusion Statement. Terms and conditions The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 - a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days' annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension. How to apply We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel. We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria. Please contact the HR team at if you have any questions. To find out more about this opportunity and to apply, please visit our recruitment page via the apply button. Applications must be received no later than Midday on Wednesday, 18 March 2026.
Hybrid role to be based in our Edinburgh or London office. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role Reporting into the Chief risk officer (CRO), the head of information security risk role is responsible for the day to day management and continual improvement of the information security management system (ISMS). You will be responsible for designing, implementing, and monitoring Seccl's Information Security Management System (ISMS). You will also provide second line oversight of all security activities at Seccl. On a typical day you will be Shaping and driving our information security strategy alongside the CRO and executive team, ensuring security enables - not slows - our growth. Partnering with Risk to define and embed our security risk appetite, making smart, commercially aware decisions in a fast-moving environment. Evolving and strengthening our ISMS, continuously improving policies, controls and processes as we scale. Owning oversight of third party security reviews and customer due diligence, helping us move quickly while maintaining high standards. Turning security metrics and risk insights into clear, actionable reporting for senior leadership and governance forums. Leading internal audits and control effectiveness reviews, including ISO 27001/27002 controls, with a focus on pragmatism and continuous improvement. Driving resilience across the business - from business continuity and disaster recovery testing to hands on incident oversight and lessons learned. Acting as our Data Protection Officer, championing GDPR compliance, advising on DPIAs and confidently engaging with regulators and data subjects when needed. This role's for you if You hold current CISSP certification. You bring significant experience leading Information/Cyber Security in a regulated environment. You've operated within ICO regulated environments and understand the practical realities of GDPR compliance. You have strong working knowledge of risk methodologies, security frameworks and industry standards. You're comfortable with modern cloud technologies and understand the security considerations that come with them. You're a certified ISO 27001 Lead Auditor and/or Implementer, with hands on experience applying the standard in practice. You have a solid technical foundation in IT or security, allowing you to engage credibly across engineering and leadership teams. This role isn't for you if You rely on a lot of top down direction. Here, you'll have a lot of freedom and ownership of your role, and you'll be expected to shape your own progression. You're not comfortable working in a fast paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet. You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen. You don't like change. You'll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty. What's in it for you We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £110,000 and £130,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Option to work abroad for up to six weeks a year Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage - 45 mins competencies based interview with the hiring manager and Head of operational resilience Second stage - one hour technical interview or assessment with the hiring manager and current Head of information security risk Final stage - 45 mins bar raiser culture based interview with the CTO and Operations director We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
Feb 28, 2026
Full time
Hybrid role to be based in our Edinburgh or London office. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role Reporting into the Chief risk officer (CRO), the head of information security risk role is responsible for the day to day management and continual improvement of the information security management system (ISMS). You will be responsible for designing, implementing, and monitoring Seccl's Information Security Management System (ISMS). You will also provide second line oversight of all security activities at Seccl. On a typical day you will be Shaping and driving our information security strategy alongside the CRO and executive team, ensuring security enables - not slows - our growth. Partnering with Risk to define and embed our security risk appetite, making smart, commercially aware decisions in a fast-moving environment. Evolving and strengthening our ISMS, continuously improving policies, controls and processes as we scale. Owning oversight of third party security reviews and customer due diligence, helping us move quickly while maintaining high standards. Turning security metrics and risk insights into clear, actionable reporting for senior leadership and governance forums. Leading internal audits and control effectiveness reviews, including ISO 27001/27002 controls, with a focus on pragmatism and continuous improvement. Driving resilience across the business - from business continuity and disaster recovery testing to hands on incident oversight and lessons learned. Acting as our Data Protection Officer, championing GDPR compliance, advising on DPIAs and confidently engaging with regulators and data subjects when needed. This role's for you if You hold current CISSP certification. You bring significant experience leading Information/Cyber Security in a regulated environment. You've operated within ICO regulated environments and understand the practical realities of GDPR compliance. You have strong working knowledge of risk methodologies, security frameworks and industry standards. You're comfortable with modern cloud technologies and understand the security considerations that come with them. You're a certified ISO 27001 Lead Auditor and/or Implementer, with hands on experience applying the standard in practice. You have a solid technical foundation in IT or security, allowing you to engage credibly across engineering and leadership teams. This role isn't for you if You rely on a lot of top down direction. Here, you'll have a lot of freedom and ownership of your role, and you'll be expected to shape your own progression. You're not comfortable working in a fast paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet. You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen. You don't like change. You'll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty. What's in it for you We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £110,000 and £130,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Option to work abroad for up to six weeks a year Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage - 45 mins competencies based interview with the hiring manager and Head of operational resilience Second stage - one hour technical interview or assessment with the hiring manager and current Head of information security risk Final stage - 45 mins bar raiser culture based interview with the CTO and Operations director We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
Feb 27, 2026
Full time
You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
LocationLondon, England, United Kingdom# Product Owner at N Consulting LtdLocationLondon, England, United KingdomSalary£85 - £90 /yearJob TypeFull-timeDate PostedFebruary 18th, 2026Apply Now Role: Product Owner - Payments Experience: 10years Location: London Work mode: Hybrid Key Responsibilities Product Ownership & Strategy Own the end to end Payment's product vision, roadmap and backlog for B2B clients (banks, DFIs, governments, NGOs, fintechs). Translate Head of Payments' strategic intent into executable product priorities across corridors, rails and platforms. Balance speed, reach and cost with the operational and regulatory realities of CLIENT's markets. Ensure alignment with overall solution strategy laid out by CLIENT. Payments Domain Leadership Drive improvements across cross border payment initiation, routing, settlement, tracking, reconciliation and exception handling. Manage payments tightly coupled with FX execution, pre funding, cut offs and liquidity constraints. Design for multi rail delivery (correspondent banks, local clearing, mobile money, wallets) across Africa, LATAM, APAC, Caribbean and Middle East. Regulatory & Risk Alignment Embed AML, sanctions screening, transaction monitoring and market specific controls directly into product design. Work closely with Compliance, Risk and Ops to ensure solutions are compliant with UK PRA/FCA expectations and local market regulations. Design preventative controls to reduce payment failures, returns and manual repairs. Delivery & Team Leadership Lead a cross functional squad (engineering, ops, QA, analysts) as Product Owner in an agile delivery model. Own sprint planning, prioritisation, acceptance criteria and release readiness. Ensure operational readiness, SLAs and support playbooks are in place before go live. Align with the overall delivery roadmap of CLIENT. Stakeholder & Partner Management Act as the primary product counterpart to internal stakeholders: Payments, Banking, Treasury, Compliance, Operations, Technology and Sales. Engage with external partners including correspondent banks, clearing partners and payment providers to support corridor expansion and resilience. Skills & Experience Essential Strong Product Owner / Product Manager experience in B2B payments or transaction banking . Deep understanding of cross border payments , correspondent banking, and payments into emerging or frontier markets. Hands on experience working with regulated financial institutions and complex compliance environments. Ability to operate across business, technology and operations without losing delivery focus. Experience of having implemented a payments product in a banking or payment processor environment. Highly Desirable Experience with FX linked payments, liquidity management or nostro/vostro considerations. Exposure to API led payment platforms and gateway models. Experience delivering payments transformation or modernization programs. What Success Looks Like Faster, more predictable cross border payments across priority CLIENT corridors. Reduced payment failures, exceptions and operational friction. Clear alignment between payments strategy, product delivery and regulatory obligations. A payments platform that scales CLIENT's B2B business without increasing risk or cost disproportionately.
Feb 27, 2026
Full time
LocationLondon, England, United Kingdom# Product Owner at N Consulting LtdLocationLondon, England, United KingdomSalary£85 - £90 /yearJob TypeFull-timeDate PostedFebruary 18th, 2026Apply Now Role: Product Owner - Payments Experience: 10years Location: London Work mode: Hybrid Key Responsibilities Product Ownership & Strategy Own the end to end Payment's product vision, roadmap and backlog for B2B clients (banks, DFIs, governments, NGOs, fintechs). Translate Head of Payments' strategic intent into executable product priorities across corridors, rails and platforms. Balance speed, reach and cost with the operational and regulatory realities of CLIENT's markets. Ensure alignment with overall solution strategy laid out by CLIENT. Payments Domain Leadership Drive improvements across cross border payment initiation, routing, settlement, tracking, reconciliation and exception handling. Manage payments tightly coupled with FX execution, pre funding, cut offs and liquidity constraints. Design for multi rail delivery (correspondent banks, local clearing, mobile money, wallets) across Africa, LATAM, APAC, Caribbean and Middle East. Regulatory & Risk Alignment Embed AML, sanctions screening, transaction monitoring and market specific controls directly into product design. Work closely with Compliance, Risk and Ops to ensure solutions are compliant with UK PRA/FCA expectations and local market regulations. Design preventative controls to reduce payment failures, returns and manual repairs. Delivery & Team Leadership Lead a cross functional squad (engineering, ops, QA, analysts) as Product Owner in an agile delivery model. Own sprint planning, prioritisation, acceptance criteria and release readiness. Ensure operational readiness, SLAs and support playbooks are in place before go live. Align with the overall delivery roadmap of CLIENT. Stakeholder & Partner Management Act as the primary product counterpart to internal stakeholders: Payments, Banking, Treasury, Compliance, Operations, Technology and Sales. Engage with external partners including correspondent banks, clearing partners and payment providers to support corridor expansion and resilience. Skills & Experience Essential Strong Product Owner / Product Manager experience in B2B payments or transaction banking . Deep understanding of cross border payments , correspondent banking, and payments into emerging or frontier markets. Hands on experience working with regulated financial institutions and complex compliance environments. Ability to operate across business, technology and operations without losing delivery focus. Experience of having implemented a payments product in a banking or payment processor environment. Highly Desirable Experience with FX linked payments, liquidity management or nostro/vostro considerations. Exposure to API led payment platforms and gateway models. Experience delivering payments transformation or modernization programs. What Success Looks Like Faster, more predictable cross border payments across priority CLIENT corridors. Reduced payment failures, exceptions and operational friction. Clear alignment between payments strategy, product delivery and regulatory obligations. A payments platform that scales CLIENT's B2B business without increasing risk or cost disproportionately.
About Finova Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role: What will you be doing? We're looking for a Risk & Compliance Officer to provide essential support to the Risk & Compliance function. This role will help maintain key frameworks, ensure accurate documentation, and assist with governance processes. It's an ideal position for someone looking to build a career in risk management and compliance within a dynamic fintech environment. Risk & Compliance Maintain and update risk registers under guidance from senior team members. Complete routine controls and assurance activities to support compliance and risk oversight, ensuring evidence is documented and gaps are escalated Act as the key contact for the Governance, Risk & Compliance (GRC) tool, providing user support and ensuring all data is accurate, up-to-date, and aligned with reporting requirements. Support the coordination of governance meetings, including preparing agendas, collating materials, and recording actions. Assist with tracking risk events and remediation activities, ensuring timely updates in relevant systems. Help maintain risk-related policies, procedures, and Standard Operating Procedures (SOPs). Provide administrative support for internal and external audits, including ISO accreditation processes. ISO Control Framework Support Assist with evidence collection for ISO audits and policy refresh cycles. Help maintain documentation for ISO27001 controls and processes. Coordinate with internal stakeholders to gather audit evidence and ensure consistency in SOPs. Third-Party Risk Management Maintain the third-party register and support onboarding due diligence processes. Assist with scheduling and tracking supplier risk assessments and annual reviews. Carry out oversight assurance activities on third party performance and management Operational Resilience Support Help maintain documentation for Disaster Recovery (DR) and Business Continuity Planning (BCP). Support the collection and organization of Business Impact Assessments (BIAs) and resilience testing evidence. Reporting & Data Management Assist in preparing risk and compliance reports for senior leadership. Support the development of dashboards and reporting tools (e.g., PowerBI) by providing accurate data inputs. About You: In terms of your experience, your attitude is everything, but we'd particularly love to see your: Minimum 8 years in risk management, with at least 5 years in a management role. Proven experience designing and implementing risk and compliance frameworks in low-maturity environments. Strong knowledge of IT control standards (ISO 27001/17, NIST, ITGCs, COBIT). Experience in SaaS or software development environments preferred. Ability to partner with senior stakeholders and influence risk culture across the organization. Excellent analytical, communication, and governance reporting skills. Degree in a relevant field (BA or Masters preferred). Familiarity with operational resilience and third-party risk management frameworks. Self-starter with a proactive mindset and ability to work independently. What We Offer: Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in-person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give-As-You-Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
Feb 27, 2026
Full time
About Finova Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role: What will you be doing? We're looking for a Risk & Compliance Officer to provide essential support to the Risk & Compliance function. This role will help maintain key frameworks, ensure accurate documentation, and assist with governance processes. It's an ideal position for someone looking to build a career in risk management and compliance within a dynamic fintech environment. Risk & Compliance Maintain and update risk registers under guidance from senior team members. Complete routine controls and assurance activities to support compliance and risk oversight, ensuring evidence is documented and gaps are escalated Act as the key contact for the Governance, Risk & Compliance (GRC) tool, providing user support and ensuring all data is accurate, up-to-date, and aligned with reporting requirements. Support the coordination of governance meetings, including preparing agendas, collating materials, and recording actions. Assist with tracking risk events and remediation activities, ensuring timely updates in relevant systems. Help maintain risk-related policies, procedures, and Standard Operating Procedures (SOPs). Provide administrative support for internal and external audits, including ISO accreditation processes. ISO Control Framework Support Assist with evidence collection for ISO audits and policy refresh cycles. Help maintain documentation for ISO27001 controls and processes. Coordinate with internal stakeholders to gather audit evidence and ensure consistency in SOPs. Third-Party Risk Management Maintain the third-party register and support onboarding due diligence processes. Assist with scheduling and tracking supplier risk assessments and annual reviews. Carry out oversight assurance activities on third party performance and management Operational Resilience Support Help maintain documentation for Disaster Recovery (DR) and Business Continuity Planning (BCP). Support the collection and organization of Business Impact Assessments (BIAs) and resilience testing evidence. Reporting & Data Management Assist in preparing risk and compliance reports for senior leadership. Support the development of dashboards and reporting tools (e.g., PowerBI) by providing accurate data inputs. About You: In terms of your experience, your attitude is everything, but we'd particularly love to see your: Minimum 8 years in risk management, with at least 5 years in a management role. Proven experience designing and implementing risk and compliance frameworks in low-maturity environments. Strong knowledge of IT control standards (ISO 27001/17, NIST, ITGCs, COBIT). Experience in SaaS or software development environments preferred. Ability to partner with senior stakeholders and influence risk culture across the organization. Excellent analytical, communication, and governance reporting skills. Degree in a relevant field (BA or Masters preferred). Familiarity with operational resilience and third-party risk management frameworks. Self-starter with a proactive mindset and ability to work independently. What We Offer: Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in-person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give-As-You-Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
Feb 26, 2026
Full time
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
