A prestigious international Bank is seeking a dynamic individual to join its busy Compliance department. This is an exciting role for a Generalist Compliance Officer to support the Head of Compliance with all regulatory matters. Your responsibilities will include: Providing guidance and training to staff regarding compliance and third-party risk management, PRA/FCA Outsourcing, UK Data Protection Regulations and Senior Managers & Certification Regime Conducting compliance monitoring programmes and reporting findings Reviewing/maintaining the London office policies & procedures and framework on compliance Assisting business areas with the implementation plans for any policy/procedural changes Assisting with monitoring activities regarding Conduct Risk, Operational Resilience etc Preparing various compliance reports Your experience must include: Strong proven experience in a generalist compliance role gained within banking - particularly regarding third-party risk management and PRA/FCA Outsourcing Excellent presentation skills - both oral and written Good understanding of PRA/FCA, Senior Managers & Certification Regime, regulatory reporting, and risk management framework Strong IT skills A proactive "hands-on" approach, showing initiative to assist with projects This is a hybrid role working 3 days a week in the office and 2 days remotely, however, for the first month (or longer if deemed necessary) the successful applicant will be required to work 5 days a week in the office.
Mar 15, 2026
Seasonal
A prestigious international Bank is seeking a dynamic individual to join its busy Compliance department. This is an exciting role for a Generalist Compliance Officer to support the Head of Compliance with all regulatory matters. Your responsibilities will include: Providing guidance and training to staff regarding compliance and third-party risk management, PRA/FCA Outsourcing, UK Data Protection Regulations and Senior Managers & Certification Regime Conducting compliance monitoring programmes and reporting findings Reviewing/maintaining the London office policies & procedures and framework on compliance Assisting business areas with the implementation plans for any policy/procedural changes Assisting with monitoring activities regarding Conduct Risk, Operational Resilience etc Preparing various compliance reports Your experience must include: Strong proven experience in a generalist compliance role gained within banking - particularly regarding third-party risk management and PRA/FCA Outsourcing Excellent presentation skills - both oral and written Good understanding of PRA/FCA, Senior Managers & Certification Regime, regulatory reporting, and risk management framework Strong IT skills A proactive "hands-on" approach, showing initiative to assist with projects This is a hybrid role working 3 days a week in the office and 2 days remotely, however, for the first month (or longer if deemed necessary) the successful applicant will be required to work 5 days a week in the office.
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Mar 15, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Mar 14, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Overview About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events spanning tech, commercial, VM, store design, marketing, retail, operations, and education alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand. This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial. Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region. Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry. Responsibilities Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination. Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIs with stakeholders for each activation and operational project, and ensure clear process and accountability mapping. Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption. Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution. Budget Governance: Own budget management processes across all functions, ensuring timely reviews and approvals are met within given timeframes. Event & Activation Management Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities. Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities. Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals. Reporting Relationships Reporting directly into the GM of the region Dotted line to full regional SLT Member of UK/PP/ANZ Lead team Closely collaborates with full UK cross functional team Collaborates with the Global Marketing function Collaborates with Global Tech & Transformation teams No direct reports Skills & Experience Proven experience in event management and retail operations within beauty, fashion, or luxury sectors. Previous senior project management experience Strong project management skills (tools like Asana, ). Financial acumen and governance discipline. Excellent stakeholder management and communication skills. Knowledge of H&S compliance, permits, and risk assessments. Ability to thrive in fast-paced, ambiguous environments. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Mar 14, 2026
Full time
Overview About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events spanning tech, commercial, VM, store design, marketing, retail, operations, and education alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand. This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial. Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region. Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry. Responsibilities Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination. Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIs with stakeholders for each activation and operational project, and ensure clear process and accountability mapping. Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption. Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution. Budget Governance: Own budget management processes across all functions, ensuring timely reviews and approvals are met within given timeframes. Event & Activation Management Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities. Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities. Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals. Reporting Relationships Reporting directly into the GM of the region Dotted line to full regional SLT Member of UK/PP/ANZ Lead team Closely collaborates with full UK cross functional team Collaborates with the Global Marketing function Collaborates with Global Tech & Transformation teams No direct reports Skills & Experience Proven experience in event management and retail operations within beauty, fashion, or luxury sectors. Previous senior project management experience Strong project management skills (tools like Asana, ). Financial acumen and governance discipline. Excellent stakeholder management and communication skills. Knowledge of H&S compliance, permits, and risk assessments. Ability to thrive in fast-paced, ambiguous environments. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction. constraints. making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note: This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. For company news, announcements and market insights, visit our News Hub. You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
Mar 10, 2026
Full time
Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction. constraints. making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note: This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. For company news, announcements and market insights, visit our News Hub. You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
New Business Project Manager page is loaded New Business Project Managerremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR Agency : Havas London Job Description : Havas London has the potential to be a bit dangerous. We are on a transformation journey to help clients make their brand Impossible to Ignore by bringing together 'Big Creative' height and scale with a 'Culture Maker' obsession and agility. We are an agency on a mission to create the best work with the best people, and New Business sits at the heart of unlocking this opportunity. This is an organisation where builders thrive and spectators fade. There are no top-down edicts and no one telling you what you can or can't do. It is up to us to make what we want of it. We have great clients, Durex, Asahi, JBL, Birds Eye, Anchor, Yazoo, new Government roster but we have an opportunity to get more. This is a role for someone with eyes bigger than their belly and a lot of tenacity. The Role As Project Manager for New Business, you will be responsible for shaping, owning, and delivering the entire pitch process managing high profile pitches end to end, from driving RFI's through to final pitch. You'll partner closely with Creative, Strategy, Client Services and Production to ensure every pitch is seamless, creatively outstanding and operationally watertight.This is a pivotal, high visibility role requiring exceptional organisation, confident ownership, and the ability to bring clarity, energy and momentum to fast paced, high stakes pitches. Key Responsibilities Process Leadership & Development Help define, build and implement a robust, repeatable pitch process for the agency, ensuring clarity of roles, workflows, approvals and timings. Continually evolve the process based on learnings, industry best practices and the needs of the business. Champion ways of working that empower collaboration, creative excellence and operational efficiency. Pitch Project Management Lead RFIs, driving the process on all outbound new business plans. Lead pitches from initiation to final presentation, ensuring a structured approach, clear timelines and high-quality delivery. Develop full pitch plans, schedules, team structures, communication frameworks and status reporting. Identify risks early and create mitigation strategies to keep pitches on track, on budget and at the highest standard. Ensure all creative concepts are feasible, achievable and supported by the right production approach. Cross-Functional Leadership and relationship building across Havas London and the wider village Manage and motivate multidisciplinary teams, acting as the central point of coordination. Foster strong relationships with Creative, Strategy, Account Management and Production partners. Inspire teams with clarity, enthusiasm and calm leadership especially under pressure. Create a supportive, collaborative atmosphere that brings out the best in everyone involved. Understand how the Havas Village works and develop relationships with key partners to streamline the cross-agency pitch process. Stakeholder Management Work closely with senior leadership to understand pitch objectives, audiences and strategic direction. Provide clear, articulate progress updates and ensure alignment throughout the process. Confidently manage internal stakeholders, shaping expectations and guiding decision making. Commercial & Operational Excellence Build and manage pitch budgets, timings and resource plans. Guide teams on the most effective delivery approach based on brief, timeline and ambition, and knowing when to bring in areas of expertise to advise. Ensure pitch materials meet brand, quality and production standards. Document pitch learnings and performance to support continuous improvement. What you'll bring 5+ years' experience in Project Management within creative, advertising or integrated agency environments. Proven track record managing complex, fast turnaround creative projects or new business pitches. Strong understanding of creative development processes and production workflows. Exceptional communication, organisation and problem-solving skills, that inspire trust, collaboration, and ambition in others. Confident, proactive and calm under pressure, able to lead teams through ambiguity. Highly collaborative with strong interpersonal skills and the ability to build trust quickly. Commercial acumen balanced with creative curiosity. Entrepreneurial mindset with a passion for creativity, innovation and operational excellence. Energy, resilience, and a natural ability to build relationships inside and outside the agency. A belief in our philosophy of care hard and a passion for helping clients see creativity as their biggest competitive advantage. A passion for emerging technologies, tools and creative innovation. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Mar 10, 2026
Full time
New Business Project Manager page is loaded New Business Project Managerremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR Agency : Havas London Job Description : Havas London has the potential to be a bit dangerous. We are on a transformation journey to help clients make their brand Impossible to Ignore by bringing together 'Big Creative' height and scale with a 'Culture Maker' obsession and agility. We are an agency on a mission to create the best work with the best people, and New Business sits at the heart of unlocking this opportunity. This is an organisation where builders thrive and spectators fade. There are no top-down edicts and no one telling you what you can or can't do. It is up to us to make what we want of it. We have great clients, Durex, Asahi, JBL, Birds Eye, Anchor, Yazoo, new Government roster but we have an opportunity to get more. This is a role for someone with eyes bigger than their belly and a lot of tenacity. The Role As Project Manager for New Business, you will be responsible for shaping, owning, and delivering the entire pitch process managing high profile pitches end to end, from driving RFI's through to final pitch. You'll partner closely with Creative, Strategy, Client Services and Production to ensure every pitch is seamless, creatively outstanding and operationally watertight.This is a pivotal, high visibility role requiring exceptional organisation, confident ownership, and the ability to bring clarity, energy and momentum to fast paced, high stakes pitches. Key Responsibilities Process Leadership & Development Help define, build and implement a robust, repeatable pitch process for the agency, ensuring clarity of roles, workflows, approvals and timings. Continually evolve the process based on learnings, industry best practices and the needs of the business. Champion ways of working that empower collaboration, creative excellence and operational efficiency. Pitch Project Management Lead RFIs, driving the process on all outbound new business plans. Lead pitches from initiation to final presentation, ensuring a structured approach, clear timelines and high-quality delivery. Develop full pitch plans, schedules, team structures, communication frameworks and status reporting. Identify risks early and create mitigation strategies to keep pitches on track, on budget and at the highest standard. Ensure all creative concepts are feasible, achievable and supported by the right production approach. Cross-Functional Leadership and relationship building across Havas London and the wider village Manage and motivate multidisciplinary teams, acting as the central point of coordination. Foster strong relationships with Creative, Strategy, Account Management and Production partners. Inspire teams with clarity, enthusiasm and calm leadership especially under pressure. Create a supportive, collaborative atmosphere that brings out the best in everyone involved. Understand how the Havas Village works and develop relationships with key partners to streamline the cross-agency pitch process. Stakeholder Management Work closely with senior leadership to understand pitch objectives, audiences and strategic direction. Provide clear, articulate progress updates and ensure alignment throughout the process. Confidently manage internal stakeholders, shaping expectations and guiding decision making. Commercial & Operational Excellence Build and manage pitch budgets, timings and resource plans. Guide teams on the most effective delivery approach based on brief, timeline and ambition, and knowing when to bring in areas of expertise to advise. Ensure pitch materials meet brand, quality and production standards. Document pitch learnings and performance to support continuous improvement. What you'll bring 5+ years' experience in Project Management within creative, advertising or integrated agency environments. Proven track record managing complex, fast turnaround creative projects or new business pitches. Strong understanding of creative development processes and production workflows. Exceptional communication, organisation and problem-solving skills, that inspire trust, collaboration, and ambition in others. Confident, proactive and calm under pressure, able to lead teams through ambiguity. Highly collaborative with strong interpersonal skills and the ability to build trust quickly. Commercial acumen balanced with creative curiosity. Entrepreneurial mindset with a passion for creativity, innovation and operational excellence. Energy, resilience, and a natural ability to build relationships inside and outside the agency. A belief in our philosophy of care hard and a passion for helping clients see creativity as their biggest competitive advantage. A passion for emerging technologies, tools and creative innovation. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
Mar 09, 2026
Full time
Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
A leading payment services provider based in London is seeking an experienced UK Regulatory Operations Manager to lead the implementation of regulatory and operational frameworks. This full-time position requires a blend of strategic vision and hands-on operational expertise. The ideal candidate will oversee operational resilience, outsourcing management, and engaging with senior stakeholders while fostering compliance standards across entities. A competitive salary and a hybrid work model are offered.
Mar 08, 2026
Full time
A leading payment services provider based in London is seeking an experienced UK Regulatory Operations Manager to lead the implementation of regulatory and operational frameworks. This full-time position requires a blend of strategic vision and hands-on operational expertise. The ideal candidate will oversee operational resilience, outsourcing management, and engaging with senior stakeholders while fostering compliance standards across entities. A competitive salary and a hybrid work model are offered.
Chartered Institute of Procurement and Supply (CIPS)
Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Role: Head of Supply Chain and Inventory Department: Operations Location: London Reports into: Director of Operations About the role We are looking for a Head of Supply Chain and Inventory. The successful candidate will own the end to end inventory lifecycle across finished goods, service parts, repair components, and sub assemblies. The Head of Supply Chain and Inventory will ensure accurate visibility, disciplined control, and forward looking planning to support Disguise's global operations. This is a pivotal position in the evolution of the organisation, shifting from reactive procurement to proactive, data driven inventory management, with a strong emphasis on: Forecasting and demand planning Stock optimisation and cost control BOM driven material planning Automation and system led processes Structured stakeholder management with manufacturers and vendors The Head of Supply Chain and Inventory is the single point of accountability for inventory health, balancing availability, cost, risk, and scalability as the business grows. What you will do Inventory Ownership, Governance & Control Own global inventory visibility and integrity across all stock types. Ensure critical spare part availability to support Service Centres and global RMA commitments. Maintain NetSuite as the single source of truth for all inventory related data. Define and maintain robust stock classification and lifecycle controls; lead cycle counts and audits. Manage risks related to excess and slow moving inventory; obsolescence and EOL exposure; shrinkage and write offs. Planning, Forecasting & Replenishment Develop rolling inventory forecasts from sales demand, service consumption, RMA and project based demand. Own replenishment logic and planning parameters (MOQ, lead times, safety stock, reorder points). Partner closely with Operations, Hardware, Product Management and Service Centres to ensure inventory plans align with the roadmap, capacity and service level expectations. Support New Product Introductions (NPI), ramp up planning, product transitions, redesigns and End of life (EOL) planning. BOM, Material Planning & Cost Control Own inventory related aspects of Bill of Materials (BOM) management, ensuring accuracy of part structures and usage quantities; alignment between engineering BOMs and operational inventory. Work with Hardware and Manufacturing partners to anticipate component level demand and identify cost, availability, and risks. Control inventory value, holding costs, aged stock and write offs. Support Finance with inventory valuation accuracy, forecasting and variance analysis. Automation, Systems & Reporting Drive automation of inventory planning and control processes. Continuously improve NetSuite configuration, workflows and reporting related to forecast accuracy, stock health, inventory turns and ageing. Define and maintain a standard inventory reporting cadence. Manufacturer & Vendor Stakeholder Management Act as the primary operational interface for inventory related coordination with contract manufacturers, key component vendors and repair and refurbishment partners. Align forecasts, lead times and material availability with external partners. Manage risks related to supply constraints, long lead time components and demand volatility. Experience we are looking for Proven experience impacting inventory, stock planning or supply chain management within a hardware, technology or manufacturing environment. Proven experience using automations to improve efficiency within stock. Commercial experience using inventory control methodologies. Commercial experience forecasting and demand planning. NetSuite experience. Experience managing inventory across third party warehouses and external partners. Experience with BOM management and material planning. Nice to have: familiarity with electronics, components or technical spare parts. Commercial experience in scale up or fast growth organisations with evolving systems and processes. Skills, behaviours and values we are looking for Highly analytical with strong attention to data accuracy. Process discipline: creating and ensuring process structure, consistency and repeatable workflows that ensure accuracy, quality and reliable outcomes. Confident stakeholder manager across technical, operational and commercial teams. Driven: being proactive. Dynamic and resilient: being able to try new ways of doing things and pivot quickly with energy and resilience. About Disguise Disguise is the industry leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. Evolutionary. We innovate using our user's ever changing needs so our technology stays ahead of the game. Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest. Resilience. We don't give up until we find the right solution, even if it's not within our remit. Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory. Hybrid working between home and our offices (dependent on role and location). Mental health and wellbeing support - subscription to the Calm app, mental health first aid buddies, employee assistance programmes. Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries. Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning. Training, coaching & mentoring.
Mar 07, 2026
Full time
Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Role: Head of Supply Chain and Inventory Department: Operations Location: London Reports into: Director of Operations About the role We are looking for a Head of Supply Chain and Inventory. The successful candidate will own the end to end inventory lifecycle across finished goods, service parts, repair components, and sub assemblies. The Head of Supply Chain and Inventory will ensure accurate visibility, disciplined control, and forward looking planning to support Disguise's global operations. This is a pivotal position in the evolution of the organisation, shifting from reactive procurement to proactive, data driven inventory management, with a strong emphasis on: Forecasting and demand planning Stock optimisation and cost control BOM driven material planning Automation and system led processes Structured stakeholder management with manufacturers and vendors The Head of Supply Chain and Inventory is the single point of accountability for inventory health, balancing availability, cost, risk, and scalability as the business grows. What you will do Inventory Ownership, Governance & Control Own global inventory visibility and integrity across all stock types. Ensure critical spare part availability to support Service Centres and global RMA commitments. Maintain NetSuite as the single source of truth for all inventory related data. Define and maintain robust stock classification and lifecycle controls; lead cycle counts and audits. Manage risks related to excess and slow moving inventory; obsolescence and EOL exposure; shrinkage and write offs. Planning, Forecasting & Replenishment Develop rolling inventory forecasts from sales demand, service consumption, RMA and project based demand. Own replenishment logic and planning parameters (MOQ, lead times, safety stock, reorder points). Partner closely with Operations, Hardware, Product Management and Service Centres to ensure inventory plans align with the roadmap, capacity and service level expectations. Support New Product Introductions (NPI), ramp up planning, product transitions, redesigns and End of life (EOL) planning. BOM, Material Planning & Cost Control Own inventory related aspects of Bill of Materials (BOM) management, ensuring accuracy of part structures and usage quantities; alignment between engineering BOMs and operational inventory. Work with Hardware and Manufacturing partners to anticipate component level demand and identify cost, availability, and risks. Control inventory value, holding costs, aged stock and write offs. Support Finance with inventory valuation accuracy, forecasting and variance analysis. Automation, Systems & Reporting Drive automation of inventory planning and control processes. Continuously improve NetSuite configuration, workflows and reporting related to forecast accuracy, stock health, inventory turns and ageing. Define and maintain a standard inventory reporting cadence. Manufacturer & Vendor Stakeholder Management Act as the primary operational interface for inventory related coordination with contract manufacturers, key component vendors and repair and refurbishment partners. Align forecasts, lead times and material availability with external partners. Manage risks related to supply constraints, long lead time components and demand volatility. Experience we are looking for Proven experience impacting inventory, stock planning or supply chain management within a hardware, technology or manufacturing environment. Proven experience using automations to improve efficiency within stock. Commercial experience using inventory control methodologies. Commercial experience forecasting and demand planning. NetSuite experience. Experience managing inventory across third party warehouses and external partners. Experience with BOM management and material planning. Nice to have: familiarity with electronics, components or technical spare parts. Commercial experience in scale up or fast growth organisations with evolving systems and processes. Skills, behaviours and values we are looking for Highly analytical with strong attention to data accuracy. Process discipline: creating and ensuring process structure, consistency and repeatable workflows that ensure accuracy, quality and reliable outcomes. Confident stakeholder manager across technical, operational and commercial teams. Driven: being proactive. Dynamic and resilient: being able to try new ways of doing things and pivot quickly with energy and resilience. About Disguise Disguise is the industry leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. Evolutionary. We innovate using our user's ever changing needs so our technology stays ahead of the game. Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest. Resilience. We don't give up until we find the right solution, even if it's not within our remit. Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory. Hybrid working between home and our offices (dependent on role and location). Mental health and wellbeing support - subscription to the Calm app, mental health first aid buddies, employee assistance programmes. Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries. Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning. Training, coaching & mentoring.
London, UK (hybrid) World-changing careers, enabled by Johnson Matthey. With more than 200 years of history, join us and help accelerate the transition to net-zero! As an Operational Risk & Resilience Manager, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As an Operational Risk & Resilience Manager, you will help drive our goals by: Leading the maturity of operational risk management through proactive engagement with sites and business units Providing expert guidance, training and challenge to ensure risks are identified, assessed and managed effectively Driving the development and implementation of JM's operational resilience, including criticality assessments, dependency mapping and tolerance work Supporting business continuity and crisis management programmes, ensuring plans are robust, tested and aligned to organisational needs Designing and facilitating scenario analysis and deep dives to inform strategic decision-making Enhancing data-driven reporting, insights and narratives for senior stakeholders and governance forums Key skills that will help you succeed in this role: Proven experience in risk, resilience, business continuity and/or crisis management within a global organisation, including managing global resilience programmes Strong communication and stakeholder engagement skills, with confidence presenting to senior leaders and influencing across functions Strong analytical and data visualisation skills, with the ability to translate insights into strategic action Proactive and able to balance multiple priorities effectively while maintaining high-quality outputs Excellent attention to detail, ensuring accuracy and high standards in all deliverables Tech-savvy mindset with strong proficiency in Microsoft Office tools, and the ability to tell a story with data Fluent English (written and verbal) Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Mar 05, 2026
Full time
London, UK (hybrid) World-changing careers, enabled by Johnson Matthey. With more than 200 years of history, join us and help accelerate the transition to net-zero! As an Operational Risk & Resilience Manager, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As an Operational Risk & Resilience Manager, you will help drive our goals by: Leading the maturity of operational risk management through proactive engagement with sites and business units Providing expert guidance, training and challenge to ensure risks are identified, assessed and managed effectively Driving the development and implementation of JM's operational resilience, including criticality assessments, dependency mapping and tolerance work Supporting business continuity and crisis management programmes, ensuring plans are robust, tested and aligned to organisational needs Designing and facilitating scenario analysis and deep dives to inform strategic decision-making Enhancing data-driven reporting, insights and narratives for senior stakeholders and governance forums Key skills that will help you succeed in this role: Proven experience in risk, resilience, business continuity and/or crisis management within a global organisation, including managing global resilience programmes Strong communication and stakeholder engagement skills, with confidence presenting to senior leaders and influencing across functions Strong analytical and data visualisation skills, with the ability to translate insights into strategic action Proactive and able to balance multiple priorities effectively while maintaining high-quality outputs Excellent attention to detail, ensuring accuracy and high standards in all deliverables Tech-savvy mindset with strong proficiency in Microsoft Office tools, and the ability to tell a story with data Fluent English (written and verbal) Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Mar 04, 2026
Full time
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Head of Technology - 6 Month FTC - Private Equity A global alternative investment manager is seeking an experienced Head of Technology to lead its IT strategy, infrastructure, and operational delivery across an international platform. This is a senior leadership role with responsibility for shaping and delivering the organisation's technology roadmap while ensuring high performing, scalable, and commercially aligned technology operations. The Role The Head of Technology will be responsible for the overall leadership of the firm's IT function, including infrastructure, enterprise systems, vendor management, and technology transformation initiatives. This role combines strategic oversight with operational accountability - ensuring technology enables business growth, supports international operations, and delivers a high-quality user experience across all offices. You will act as the senior technology representative across the business and during investor due diligence processes, providing assurance around systems, resilience, and operational capability. Key Responsibilities Strategic oversight of global IT operations across multiple international offices Ownership of hybrid infrastructure (Azure and on premises environments) Development and execution of the firm's technology roadmap Leadership and management of key outsourced technology partners and vendor ecosystem Oversight of enterprise platforms, including fund administration systems Delivery of business critical technology projects across regions IT budget ownership, forecasting, and cost optimisation Ensuring operational resilience and regulatory readiness (including DORA) Acting as a technology business partner to senior stakeholders across all departments Leading AI and data enablement initiatives, including adoption of Microsoft Fabric, Copilot, and Power BI Supporting investor operational due diligence engagements as the primary technology contact Experience & Background Senior technology leadership experience within private equity, asset management, or broader investment management environments highly desirable Strong hands on knowledge of Microsoft 365 and Microsoft Azure Experience managing hybrid infrastructure environments Proven track record of leading outsourced IT providers and global vendor relationships Experience operating within regulated financial services environments Demonstrable ability to deliver structured technology change within fast paced organisations Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the Job Contract Type: Temporary Focus: IT Management/Senior Appointments Workplace Type: Hybrid Experience Level: Director Location: London Contract Type: Temporary Specialism: Technology & Digital Focus: IT Management/Senior Appointments Industry: Banking Salary: £80,000 - £100,000 per annum Workplace Type: Hybrid Experience Level: Director Location: London Job Reference: WXAXXU-03E90945 Date posted: 12 February 2026 Consultant: Charlie Douds
Mar 04, 2026
Full time
Head of Technology - 6 Month FTC - Private Equity A global alternative investment manager is seeking an experienced Head of Technology to lead its IT strategy, infrastructure, and operational delivery across an international platform. This is a senior leadership role with responsibility for shaping and delivering the organisation's technology roadmap while ensuring high performing, scalable, and commercially aligned technology operations. The Role The Head of Technology will be responsible for the overall leadership of the firm's IT function, including infrastructure, enterprise systems, vendor management, and technology transformation initiatives. This role combines strategic oversight with operational accountability - ensuring technology enables business growth, supports international operations, and delivers a high-quality user experience across all offices. You will act as the senior technology representative across the business and during investor due diligence processes, providing assurance around systems, resilience, and operational capability. Key Responsibilities Strategic oversight of global IT operations across multiple international offices Ownership of hybrid infrastructure (Azure and on premises environments) Development and execution of the firm's technology roadmap Leadership and management of key outsourced technology partners and vendor ecosystem Oversight of enterprise platforms, including fund administration systems Delivery of business critical technology projects across regions IT budget ownership, forecasting, and cost optimisation Ensuring operational resilience and regulatory readiness (including DORA) Acting as a technology business partner to senior stakeholders across all departments Leading AI and data enablement initiatives, including adoption of Microsoft Fabric, Copilot, and Power BI Supporting investor operational due diligence engagements as the primary technology contact Experience & Background Senior technology leadership experience within private equity, asset management, or broader investment management environments highly desirable Strong hands on knowledge of Microsoft 365 and Microsoft Azure Experience managing hybrid infrastructure environments Proven track record of leading outsourced IT providers and global vendor relationships Experience operating within regulated financial services environments Demonstrable ability to deliver structured technology change within fast paced organisations Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the Job Contract Type: Temporary Focus: IT Management/Senior Appointments Workplace Type: Hybrid Experience Level: Director Location: London Contract Type: Temporary Specialism: Technology & Digital Focus: IT Management/Senior Appointments Industry: Banking Salary: £80,000 - £100,000 per annum Workplace Type: Hybrid Experience Level: Director Location: London Job Reference: WXAXXU-03E90945 Date posted: 12 February 2026 Consultant: Charlie Douds
Hybrid role to be based in our Edinburgh or London office. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role Reporting into the Chief risk officer (CRO), the head of information security risk role is responsible for the day to day management and continual improvement of the information security management system (ISMS). You will be responsible for designing, implementing, and monitoring Seccl's Information Security Management System (ISMS). You will also provide second line oversight of all security activities at Seccl. On a typical day you will be Shaping and driving our information security strategy alongside the CRO and executive team, ensuring security enables - not slows - our growth. Partnering with Risk to define and embed our security risk appetite, making smart, commercially aware decisions in a fast-moving environment. Evolving and strengthening our ISMS, continuously improving policies, controls and processes as we scale. Owning oversight of third party security reviews and customer due diligence, helping us move quickly while maintaining high standards. Turning security metrics and risk insights into clear, actionable reporting for senior leadership and governance forums. Leading internal audits and control effectiveness reviews, including ISO 27001/27002 controls, with a focus on pragmatism and continuous improvement. Driving resilience across the business - from business continuity and disaster recovery testing to hands on incident oversight and lessons learned. Acting as our Data Protection Officer, championing GDPR compliance, advising on DPIAs and confidently engaging with regulators and data subjects when needed. This role's for you if You hold current CISSP certification. You bring significant experience leading Information/Cyber Security in a regulated environment. You've operated within ICO regulated environments and understand the practical realities of GDPR compliance. You have strong working knowledge of risk methodologies, security frameworks and industry standards. You're comfortable with modern cloud technologies and understand the security considerations that come with them. You're a certified ISO 27001 Lead Auditor and/or Implementer, with hands on experience applying the standard in practice. You have a solid technical foundation in IT or security, allowing you to engage credibly across engineering and leadership teams. This role isn't for you if You rely on a lot of top down direction. Here, you'll have a lot of freedom and ownership of your role, and you'll be expected to shape your own progression. You're not comfortable working in a fast paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet. You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen. You don't like change. You'll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty. What's in it for you We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £110,000 and £130,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Option to work abroad for up to six weeks a year Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage - 45 mins competencies based interview with the hiring manager and Head of operational resilience Second stage - one hour technical interview or assessment with the hiring manager and current Head of information security risk Final stage - 45 mins bar raiser culture based interview with the CTO and Operations director We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
Feb 28, 2026
Full time
Hybrid role to be based in our Edinburgh or London office. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role Reporting into the Chief risk officer (CRO), the head of information security risk role is responsible for the day to day management and continual improvement of the information security management system (ISMS). You will be responsible for designing, implementing, and monitoring Seccl's Information Security Management System (ISMS). You will also provide second line oversight of all security activities at Seccl. On a typical day you will be Shaping and driving our information security strategy alongside the CRO and executive team, ensuring security enables - not slows - our growth. Partnering with Risk to define and embed our security risk appetite, making smart, commercially aware decisions in a fast-moving environment. Evolving and strengthening our ISMS, continuously improving policies, controls and processes as we scale. Owning oversight of third party security reviews and customer due diligence, helping us move quickly while maintaining high standards. Turning security metrics and risk insights into clear, actionable reporting for senior leadership and governance forums. Leading internal audits and control effectiveness reviews, including ISO 27001/27002 controls, with a focus on pragmatism and continuous improvement. Driving resilience across the business - from business continuity and disaster recovery testing to hands on incident oversight and lessons learned. Acting as our Data Protection Officer, championing GDPR compliance, advising on DPIAs and confidently engaging with regulators and data subjects when needed. This role's for you if You hold current CISSP certification. You bring significant experience leading Information/Cyber Security in a regulated environment. You've operated within ICO regulated environments and understand the practical realities of GDPR compliance. You have strong working knowledge of risk methodologies, security frameworks and industry standards. You're comfortable with modern cloud technologies and understand the security considerations that come with them. You're a certified ISO 27001 Lead Auditor and/or Implementer, with hands on experience applying the standard in practice. You have a solid technical foundation in IT or security, allowing you to engage credibly across engineering and leadership teams. This role isn't for you if You rely on a lot of top down direction. Here, you'll have a lot of freedom and ownership of your role, and you'll be expected to shape your own progression. You're not comfortable working in a fast paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet. You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen. You don't like change. You'll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty. What's in it for you We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £110,000 and £130,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Option to work abroad for up to six weeks a year Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage - 45 mins competencies based interview with the hiring manager and Head of operational resilience Second stage - one hour technical interview or assessment with the hiring manager and current Head of information security risk Final stage - 45 mins bar raiser culture based interview with the CTO and Operations director We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
Feb 27, 2026
Full time
You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
LocationLondon, England, United Kingdom# Product Owner at N Consulting LtdLocationLondon, England, United KingdomSalary£85 - £90 /yearJob TypeFull-timeDate PostedFebruary 18th, 2026Apply Now Role: Product Owner - Payments Experience: 10years Location: London Work mode: Hybrid Key Responsibilities Product Ownership & Strategy Own the end to end Payment's product vision, roadmap and backlog for B2B clients (banks, DFIs, governments, NGOs, fintechs). Translate Head of Payments' strategic intent into executable product priorities across corridors, rails and platforms. Balance speed, reach and cost with the operational and regulatory realities of CLIENT's markets. Ensure alignment with overall solution strategy laid out by CLIENT. Payments Domain Leadership Drive improvements across cross border payment initiation, routing, settlement, tracking, reconciliation and exception handling. Manage payments tightly coupled with FX execution, pre funding, cut offs and liquidity constraints. Design for multi rail delivery (correspondent banks, local clearing, mobile money, wallets) across Africa, LATAM, APAC, Caribbean and Middle East. Regulatory & Risk Alignment Embed AML, sanctions screening, transaction monitoring and market specific controls directly into product design. Work closely with Compliance, Risk and Ops to ensure solutions are compliant with UK PRA/FCA expectations and local market regulations. Design preventative controls to reduce payment failures, returns and manual repairs. Delivery & Team Leadership Lead a cross functional squad (engineering, ops, QA, analysts) as Product Owner in an agile delivery model. Own sprint planning, prioritisation, acceptance criteria and release readiness. Ensure operational readiness, SLAs and support playbooks are in place before go live. Align with the overall delivery roadmap of CLIENT. Stakeholder & Partner Management Act as the primary product counterpart to internal stakeholders: Payments, Banking, Treasury, Compliance, Operations, Technology and Sales. Engage with external partners including correspondent banks, clearing partners and payment providers to support corridor expansion and resilience. Skills & Experience Essential Strong Product Owner / Product Manager experience in B2B payments or transaction banking . Deep understanding of cross border payments , correspondent banking, and payments into emerging or frontier markets. Hands on experience working with regulated financial institutions and complex compliance environments. Ability to operate across business, technology and operations without losing delivery focus. Experience of having implemented a payments product in a banking or payment processor environment. Highly Desirable Experience with FX linked payments, liquidity management or nostro/vostro considerations. Exposure to API led payment platforms and gateway models. Experience delivering payments transformation or modernization programs. What Success Looks Like Faster, more predictable cross border payments across priority CLIENT corridors. Reduced payment failures, exceptions and operational friction. Clear alignment between payments strategy, product delivery and regulatory obligations. A payments platform that scales CLIENT's B2B business without increasing risk or cost disproportionately.
Feb 27, 2026
Full time
LocationLondon, England, United Kingdom# Product Owner at N Consulting LtdLocationLondon, England, United KingdomSalary£85 - £90 /yearJob TypeFull-timeDate PostedFebruary 18th, 2026Apply Now Role: Product Owner - Payments Experience: 10years Location: London Work mode: Hybrid Key Responsibilities Product Ownership & Strategy Own the end to end Payment's product vision, roadmap and backlog for B2B clients (banks, DFIs, governments, NGOs, fintechs). Translate Head of Payments' strategic intent into executable product priorities across corridors, rails and platforms. Balance speed, reach and cost with the operational and regulatory realities of CLIENT's markets. Ensure alignment with overall solution strategy laid out by CLIENT. Payments Domain Leadership Drive improvements across cross border payment initiation, routing, settlement, tracking, reconciliation and exception handling. Manage payments tightly coupled with FX execution, pre funding, cut offs and liquidity constraints. Design for multi rail delivery (correspondent banks, local clearing, mobile money, wallets) across Africa, LATAM, APAC, Caribbean and Middle East. Regulatory & Risk Alignment Embed AML, sanctions screening, transaction monitoring and market specific controls directly into product design. Work closely with Compliance, Risk and Ops to ensure solutions are compliant with UK PRA/FCA expectations and local market regulations. Design preventative controls to reduce payment failures, returns and manual repairs. Delivery & Team Leadership Lead a cross functional squad (engineering, ops, QA, analysts) as Product Owner in an agile delivery model. Own sprint planning, prioritisation, acceptance criteria and release readiness. Ensure operational readiness, SLAs and support playbooks are in place before go live. Align with the overall delivery roadmap of CLIENT. Stakeholder & Partner Management Act as the primary product counterpart to internal stakeholders: Payments, Banking, Treasury, Compliance, Operations, Technology and Sales. Engage with external partners including correspondent banks, clearing partners and payment providers to support corridor expansion and resilience. Skills & Experience Essential Strong Product Owner / Product Manager experience in B2B payments or transaction banking . Deep understanding of cross border payments , correspondent banking, and payments into emerging or frontier markets. Hands on experience working with regulated financial institutions and complex compliance environments. Ability to operate across business, technology and operations without losing delivery focus. Experience of having implemented a payments product in a banking or payment processor environment. Highly Desirable Experience with FX linked payments, liquidity management or nostro/vostro considerations. Exposure to API led payment platforms and gateway models. Experience delivering payments transformation or modernization programs. What Success Looks Like Faster, more predictable cross border payments across priority CLIENT corridors. Reduced payment failures, exceptions and operational friction. Clear alignment between payments strategy, product delivery and regulatory obligations. A payments platform that scales CLIENT's B2B business without increasing risk or cost disproportionately.
About Finova Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role: What will you be doing? We're looking for a Risk & Compliance Officer to provide essential support to the Risk & Compliance function. This role will help maintain key frameworks, ensure accurate documentation, and assist with governance processes. It's an ideal position for someone looking to build a career in risk management and compliance within a dynamic fintech environment. Risk & Compliance Maintain and update risk registers under guidance from senior team members. Complete routine controls and assurance activities to support compliance and risk oversight, ensuring evidence is documented and gaps are escalated Act as the key contact for the Governance, Risk & Compliance (GRC) tool, providing user support and ensuring all data is accurate, up-to-date, and aligned with reporting requirements. Support the coordination of governance meetings, including preparing agendas, collating materials, and recording actions. Assist with tracking risk events and remediation activities, ensuring timely updates in relevant systems. Help maintain risk-related policies, procedures, and Standard Operating Procedures (SOPs). Provide administrative support for internal and external audits, including ISO accreditation processes. ISO Control Framework Support Assist with evidence collection for ISO audits and policy refresh cycles. Help maintain documentation for ISO27001 controls and processes. Coordinate with internal stakeholders to gather audit evidence and ensure consistency in SOPs. Third-Party Risk Management Maintain the third-party register and support onboarding due diligence processes. Assist with scheduling and tracking supplier risk assessments and annual reviews. Carry out oversight assurance activities on third party performance and management Operational Resilience Support Help maintain documentation for Disaster Recovery (DR) and Business Continuity Planning (BCP). Support the collection and organization of Business Impact Assessments (BIAs) and resilience testing evidence. Reporting & Data Management Assist in preparing risk and compliance reports for senior leadership. Support the development of dashboards and reporting tools (e.g., PowerBI) by providing accurate data inputs. About You: In terms of your experience, your attitude is everything, but we'd particularly love to see your: Minimum 8 years in risk management, with at least 5 years in a management role. Proven experience designing and implementing risk and compliance frameworks in low-maturity environments. Strong knowledge of IT control standards (ISO 27001/17, NIST, ITGCs, COBIT). Experience in SaaS or software development environments preferred. Ability to partner with senior stakeholders and influence risk culture across the organization. Excellent analytical, communication, and governance reporting skills. Degree in a relevant field (BA or Masters preferred). Familiarity with operational resilience and third-party risk management frameworks. Self-starter with a proactive mindset and ability to work independently. What We Offer: Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in-person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give-As-You-Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
Feb 27, 2026
Full time
About Finova Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role: What will you be doing? We're looking for a Risk & Compliance Officer to provide essential support to the Risk & Compliance function. This role will help maintain key frameworks, ensure accurate documentation, and assist with governance processes. It's an ideal position for someone looking to build a career in risk management and compliance within a dynamic fintech environment. Risk & Compliance Maintain and update risk registers under guidance from senior team members. Complete routine controls and assurance activities to support compliance and risk oversight, ensuring evidence is documented and gaps are escalated Act as the key contact for the Governance, Risk & Compliance (GRC) tool, providing user support and ensuring all data is accurate, up-to-date, and aligned with reporting requirements. Support the coordination of governance meetings, including preparing agendas, collating materials, and recording actions. Assist with tracking risk events and remediation activities, ensuring timely updates in relevant systems. Help maintain risk-related policies, procedures, and Standard Operating Procedures (SOPs). Provide administrative support for internal and external audits, including ISO accreditation processes. ISO Control Framework Support Assist with evidence collection for ISO audits and policy refresh cycles. Help maintain documentation for ISO27001 controls and processes. Coordinate with internal stakeholders to gather audit evidence and ensure consistency in SOPs. Third-Party Risk Management Maintain the third-party register and support onboarding due diligence processes. Assist with scheduling and tracking supplier risk assessments and annual reviews. Carry out oversight assurance activities on third party performance and management Operational Resilience Support Help maintain documentation for Disaster Recovery (DR) and Business Continuity Planning (BCP). Support the collection and organization of Business Impact Assessments (BIAs) and resilience testing evidence. Reporting & Data Management Assist in preparing risk and compliance reports for senior leadership. Support the development of dashboards and reporting tools (e.g., PowerBI) by providing accurate data inputs. About You: In terms of your experience, your attitude is everything, but we'd particularly love to see your: Minimum 8 years in risk management, with at least 5 years in a management role. Proven experience designing and implementing risk and compliance frameworks in low-maturity environments. Strong knowledge of IT control standards (ISO 27001/17, NIST, ITGCs, COBIT). Experience in SaaS or software development environments preferred. Ability to partner with senior stakeholders and influence risk culture across the organization. Excellent analytical, communication, and governance reporting skills. Degree in a relevant field (BA or Masters preferred). Familiarity with operational resilience and third-party risk management frameworks. Self-starter with a proactive mindset and ability to work independently. What We Offer: Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in-person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give-As-You-Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
Feb 26, 2026
Full time
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
Verve is a Live Event, Sponsorship and Brand Experience Agency that uses the power of live experience to win the hearts and minds of consumer and business audiences. Established in 1991, Verve is headquartered in Dublin with offices in London and Amsterdam. We have a team of over 120 full time award winning professionals spanning creative, events, sponsorship, activation, entertainment and digital departments. We are a multidisciplinary experience agency recognised for creating and delivering world class experiences for global brands portfolios such as Diageo, Google, LinkedIn, Amazon, Coca-Cola, TikTok and Lululemon. We believe in building long term partnerships with our clients, many of whom have been with us for well over a decade. You will get the opportunity to work across these brands developing high profile, big budget experiential campaigns. You will then have the chance to bring these brands and campaigns to major events, experiences, and festivals. We're a professional, dynamic and ambitious company who are number one in our field. We operate in a creative, nimble and robust business sector, and we are searching for people who are of a similar nature. Location: London (Hybrid) Experience: 8+ Years Sector: B2B Corporate Events, Conferences & Employee Engagement, C-Suite Events The Role: We are looking for a powerhouse Senior Account Director to join our London team. This isn't a role for a bystander; we need a strategic leader who is as comfortable navigating a boardroom as they are a technical production deck. You will be the bridge between high-level client strategy and flawless execution. Managing a portfolio of B2B & B2C accounts, you'll oversee everything from global leadership conferences to large-scale employee engagement events. This role requires a hybrid producer mindset - you must possess the technical/production shorthand to lead teams and the commercial acumen to drive profitability and win new business. This is a highly visible, client-facing role. We are looking for someone who cares about nurturing their team, building fantastic relationships with clients and delivering exceptional work. You'll utilise brilliant project management skills to lead the planning and delivery of a variety of projects / clients. You'll have sound stakeholder coordination skills, and experience working with teams across creative and content, having strategic oversight across multiple event formats, including large scale conferences, C-Suite global retreats, awards ceremonies, afterparties and employee events. Reporting to the Head of Events, you'll lead client growth and pitches and will have proven experience of identifying opportunities, growing accounts and winning new business. It is essential that you have a background working within an Events / Experiential agency and be passionate about driving your team, your accounts, and the work we produce for our clients. Key Responsibilities 1. Client and Internal Management Client Trust: Build and maintain deep relationships with complex, multi-stakeholder clients, acting as a trusted advisor to C-suite leaders. You are a listener who hears between the lines, and understands that communication is everything. You will always ensure that clients are beside you all the way. Influence: Listen to and influence clients and internal stakeholders effectively, preventing and managing conflict 2. Production Expertise Technical Integration: Act as a Hybrid Producer with deep knowledge of AV, stage design, and event technology, ensuring technical solutions are both innovative and feasible. Production Knowledge: Confident in finding the best way to produce a build, you will work closely with internal and external experts in production to find the highest quality, most cost-effective way to create the client's end goal. Supplier Network: Possesses great existing supplier contacts (venues, AV, F&B, fabrication, freelancers) and a deep network of trusted, high-quality production suppliers. Sustainability: Be an internal champion and client expert for sustainable event production. This includes deep knowledge of materiality, responsible logistics, and F&;B choices. Proactively guide clients toward making environmentally and socially responsible decisions Direct Management: Compassionate leader who is ready to help the team grow and learn. Take direct responsibility for three junior team members, serving as their primary line manager. Leads with emotional intelligence, intuition and empathy but can uphold agency values Career Development: Conduct regular appraisals, set clear KPIs, and build bespoke development plans to nurture the next generation of event talent. Inspiring Mentorship: Act as a & lead from the front mentor, sharing your technical and account management expertise to elevate the team's overall output. Team Culture: Assist the Head of Department with broader team management, feeding in on culture, recruitment, onboarding, retention, and spotting/forecasting when additional resources will be required. 4. Growth & New Business Development Pitch Leadership: Lead the end-to-end RFP process, collaborating closely with the Creative team to build 'wow-factor' pitches that win new business. Proposal Design: Translate client briefs into strategic, technically sound, and commercially viable proposals. Pipeline Growth: Proactively identify and pursue new opportunities within the B2B corporate sector to expand the agency's footprint. 5. Commercial Acumen & Profitability Margin Management: Maintain a laser focus on project margins, ensuring every event is delivered profitably without sacrificing quality. Supplier Negotiation: Leverage your industry network to negotiate hard with third-party suppliers, reducing costs and maximising value for both the client and the agency. Financial Oversight: Manage significant budgets (often £1M+) with meticulous accuracy, overseeing everything from initial costing to final reconciliation. Experience & Attributes: Significant B2B Event Experience: Minimum of 8 years in a live events agency environment, specifically focused on B2B corporate sectors. The "Hybrid" Edge: Strong background in production. You should know your way around lighting, ROS, AV, and a complex CAD drawing. Executive Relationships: Proven history of developing and maintaining strong stakeholder relationships at the director/C-suite level. Proven Pitch Winner: A track record of leading and winning high-value RFPs and pitches. Financial Mastery: Expert-level ability to manage seven-figure budgets, execute procurement strategy, negotiate high-value contracts, and deliver strong profit margins. Operational Resilience: A love for being on-site and the demonstrated ability to remain calm, decisive, and authoritative when facing complex challenges under extreme pressure. A True Leader: Exceptional ability to work with and inspire people, leading by example and fostering a positive, solution-oriented atmosphere regardless of the demands. This is not a purely office-based role, you need to love working and travelling to Events across Europe, Asia and USA. The role requires extensive travel, highly flexible working hours, and a commitment to being a senior Verve presence in GB. If you are a proven leader ready to take ownership of one of our most exciting client portfolios, and be a critical leader in growing Verve commercially and culturally please apply. We can't wait to meet you! Contract The contract is based on a full-time position The position is subject to a probationary period of 6 months 20 days paid holiday, plus Bank Holidays. 1 additional day added per year of service up to 25 days. Approximately 5 additional days off over the Christmas/New Year period. Benefits of working at Verve: Working with the best in the business Great company culture (really!) and fantastic office environment Year round CSR programmes and opportunity, Diversity and Inclusion programmes Sustainability Mandate (Verve is IS02012 certified), Volunteering projects, Give Back mentoring experiences Active Social activities Health Insurance after 1 years service Phone bill paid (up to £60 per month) Fully paid loyalty month off after three years of service within the company Access to Employee Assistance Programme with free access to mental health resources Hybrid working. Minimum 3/4 days from the office New Business Incentive Scheme from day one Employee Referral Incentive Policy Season ticket Loans Cycle to work scheme Sustainability Verve is proudly B Corp, ISO 20121 and ISO 14001 certified, and is one of the only agencies to hold these certifications. We work hard to retain this certification and are always looking for new ways to be more sustainable in our workplace and in our events. Great Place To Work Verve has always believed that exceptional work is rooted in an exceptional workplace. We proudly became Great Place to Work certified in September 2025. This certification is based entirely on employee feedback and a review of our culture, affirming the environment we've built at Verve, grounded in trust, inclusion and genuine care for our people. Diversity & Equal Opportunities We are committed to an active Inclusion, Diversity and Equal Opportunities Policy . click apply for full job details
Feb 19, 2026
Full time
Verve is a Live Event, Sponsorship and Brand Experience Agency that uses the power of live experience to win the hearts and minds of consumer and business audiences. Established in 1991, Verve is headquartered in Dublin with offices in London and Amsterdam. We have a team of over 120 full time award winning professionals spanning creative, events, sponsorship, activation, entertainment and digital departments. We are a multidisciplinary experience agency recognised for creating and delivering world class experiences for global brands portfolios such as Diageo, Google, LinkedIn, Amazon, Coca-Cola, TikTok and Lululemon. We believe in building long term partnerships with our clients, many of whom have been with us for well over a decade. You will get the opportunity to work across these brands developing high profile, big budget experiential campaigns. You will then have the chance to bring these brands and campaigns to major events, experiences, and festivals. We're a professional, dynamic and ambitious company who are number one in our field. We operate in a creative, nimble and robust business sector, and we are searching for people who are of a similar nature. Location: London (Hybrid) Experience: 8+ Years Sector: B2B Corporate Events, Conferences & Employee Engagement, C-Suite Events The Role: We are looking for a powerhouse Senior Account Director to join our London team. This isn't a role for a bystander; we need a strategic leader who is as comfortable navigating a boardroom as they are a technical production deck. You will be the bridge between high-level client strategy and flawless execution. Managing a portfolio of B2B & B2C accounts, you'll oversee everything from global leadership conferences to large-scale employee engagement events. This role requires a hybrid producer mindset - you must possess the technical/production shorthand to lead teams and the commercial acumen to drive profitability and win new business. This is a highly visible, client-facing role. We are looking for someone who cares about nurturing their team, building fantastic relationships with clients and delivering exceptional work. You'll utilise brilliant project management skills to lead the planning and delivery of a variety of projects / clients. You'll have sound stakeholder coordination skills, and experience working with teams across creative and content, having strategic oversight across multiple event formats, including large scale conferences, C-Suite global retreats, awards ceremonies, afterparties and employee events. Reporting to the Head of Events, you'll lead client growth and pitches and will have proven experience of identifying opportunities, growing accounts and winning new business. It is essential that you have a background working within an Events / Experiential agency and be passionate about driving your team, your accounts, and the work we produce for our clients. Key Responsibilities 1. Client and Internal Management Client Trust: Build and maintain deep relationships with complex, multi-stakeholder clients, acting as a trusted advisor to C-suite leaders. You are a listener who hears between the lines, and understands that communication is everything. You will always ensure that clients are beside you all the way. Influence: Listen to and influence clients and internal stakeholders effectively, preventing and managing conflict 2. Production Expertise Technical Integration: Act as a Hybrid Producer with deep knowledge of AV, stage design, and event technology, ensuring technical solutions are both innovative and feasible. Production Knowledge: Confident in finding the best way to produce a build, you will work closely with internal and external experts in production to find the highest quality, most cost-effective way to create the client's end goal. Supplier Network: Possesses great existing supplier contacts (venues, AV, F&B, fabrication, freelancers) and a deep network of trusted, high-quality production suppliers. Sustainability: Be an internal champion and client expert for sustainable event production. This includes deep knowledge of materiality, responsible logistics, and F&;B choices. Proactively guide clients toward making environmentally and socially responsible decisions Direct Management: Compassionate leader who is ready to help the team grow and learn. Take direct responsibility for three junior team members, serving as their primary line manager. Leads with emotional intelligence, intuition and empathy but can uphold agency values Career Development: Conduct regular appraisals, set clear KPIs, and build bespoke development plans to nurture the next generation of event talent. Inspiring Mentorship: Act as a & lead from the front mentor, sharing your technical and account management expertise to elevate the team's overall output. Team Culture: Assist the Head of Department with broader team management, feeding in on culture, recruitment, onboarding, retention, and spotting/forecasting when additional resources will be required. 4. Growth & New Business Development Pitch Leadership: Lead the end-to-end RFP process, collaborating closely with the Creative team to build 'wow-factor' pitches that win new business. Proposal Design: Translate client briefs into strategic, technically sound, and commercially viable proposals. Pipeline Growth: Proactively identify and pursue new opportunities within the B2B corporate sector to expand the agency's footprint. 5. Commercial Acumen & Profitability Margin Management: Maintain a laser focus on project margins, ensuring every event is delivered profitably without sacrificing quality. Supplier Negotiation: Leverage your industry network to negotiate hard with third-party suppliers, reducing costs and maximising value for both the client and the agency. Financial Oversight: Manage significant budgets (often £1M+) with meticulous accuracy, overseeing everything from initial costing to final reconciliation. Experience & Attributes: Significant B2B Event Experience: Minimum of 8 years in a live events agency environment, specifically focused on B2B corporate sectors. The "Hybrid" Edge: Strong background in production. You should know your way around lighting, ROS, AV, and a complex CAD drawing. Executive Relationships: Proven history of developing and maintaining strong stakeholder relationships at the director/C-suite level. Proven Pitch Winner: A track record of leading and winning high-value RFPs and pitches. Financial Mastery: Expert-level ability to manage seven-figure budgets, execute procurement strategy, negotiate high-value contracts, and deliver strong profit margins. Operational Resilience: A love for being on-site and the demonstrated ability to remain calm, decisive, and authoritative when facing complex challenges under extreme pressure. A True Leader: Exceptional ability to work with and inspire people, leading by example and fostering a positive, solution-oriented atmosphere regardless of the demands. This is not a purely office-based role, you need to love working and travelling to Events across Europe, Asia and USA. The role requires extensive travel, highly flexible working hours, and a commitment to being a senior Verve presence in GB. If you are a proven leader ready to take ownership of one of our most exciting client portfolios, and be a critical leader in growing Verve commercially and culturally please apply. We can't wait to meet you! Contract The contract is based on a full-time position The position is subject to a probationary period of 6 months 20 days paid holiday, plus Bank Holidays. 1 additional day added per year of service up to 25 days. Approximately 5 additional days off over the Christmas/New Year period. Benefits of working at Verve: Working with the best in the business Great company culture (really!) and fantastic office environment Year round CSR programmes and opportunity, Diversity and Inclusion programmes Sustainability Mandate (Verve is IS02012 certified), Volunteering projects, Give Back mentoring experiences Active Social activities Health Insurance after 1 years service Phone bill paid (up to £60 per month) Fully paid loyalty month off after three years of service within the company Access to Employee Assistance Programme with free access to mental health resources Hybrid working. Minimum 3/4 days from the office New Business Incentive Scheme from day one Employee Referral Incentive Policy Season ticket Loans Cycle to work scheme Sustainability Verve is proudly B Corp, ISO 20121 and ISO 14001 certified, and is one of the only agencies to hold these certifications. We work hard to retain this certification and are always looking for new ways to be more sustainable in our workplace and in our events. Great Place To Work Verve has always believed that exceptional work is rooted in an exceptional workplace. We proudly became Great Place to Work certified in September 2025. This certification is based entirely on employee feedback and a review of our culture, affirming the environment we've built at Verve, grounded in trust, inclusion and genuine care for our people. Diversity & Equal Opportunities We are committed to an active Inclusion, Diversity and Equal Opportunities Policy . click apply for full job details