Building Envelope Senior Project Manager We are recruiting on behalf of a well-established and growing building envelope solutions company for an experienced Senior Project Manager to join their senior leadership team. This is a key, high-level appointment with genuine influence over project delivery, operational standards, and team development as the business continues to expand. Although mainly office based in Manchester, you will be responsible for overseeing projects across the UK. You will take full responsibility for the successful delivery of building envelope and façade projects nationwide, ensuring works are delivered safely, on programme, to the highest quality standards, and within budget. The role combines technical expertise, hands-on site leadership, and strong commercial awareness. You will play a key role in managing Site Managers, maintaining delivery standards, and contributing to the future growth of the business. Key Responsibilities Full end-to-end delivery of building envelope/facades projects Extensive contract management including negotiation Pre-construction setup including programmes, resources, and documentation Oversight of programme, quality, cost, and risk Hands-on leadership across live sites and direct management of Site Managers Ensuring full Health & Safety and regulatory compliance Working closely with Commercial / QS teams on cost control, valuations, and variations Supporting tendering and pricing of façade packages Producing weekly and monthly project reports Maintaining strong client and contractor relationships Mentoring and developing site and project management teams Essential: Proven experience as a Senior Project Manager or Project Manager within building envelope / façades (essential) Health and safety accredited Strong contract management experience Strong technical knowledge of building envelope systems Solid understanding of construction processes, sequencing, and compliance Strong leadership and communication skills Full, clean UK driving licence Experience working as both principal contractor and specialist subcontractor (desirable) Background in residential, student accommodation, or industrial projects (desirable) Experience developing and mentoring site-based management teams What's on Offer Salary (negotiable depending on experience) Company car or car allowance Bonus scheme Senior role within a growing, specialist contractor Long-term career progression and influence within the business
May 04, 2026
Full time
Building Envelope Senior Project Manager We are recruiting on behalf of a well-established and growing building envelope solutions company for an experienced Senior Project Manager to join their senior leadership team. This is a key, high-level appointment with genuine influence over project delivery, operational standards, and team development as the business continues to expand. Although mainly office based in Manchester, you will be responsible for overseeing projects across the UK. You will take full responsibility for the successful delivery of building envelope and façade projects nationwide, ensuring works are delivered safely, on programme, to the highest quality standards, and within budget. The role combines technical expertise, hands-on site leadership, and strong commercial awareness. You will play a key role in managing Site Managers, maintaining delivery standards, and contributing to the future growth of the business. Key Responsibilities Full end-to-end delivery of building envelope/facades projects Extensive contract management including negotiation Pre-construction setup including programmes, resources, and documentation Oversight of programme, quality, cost, and risk Hands-on leadership across live sites and direct management of Site Managers Ensuring full Health & Safety and regulatory compliance Working closely with Commercial / QS teams on cost control, valuations, and variations Supporting tendering and pricing of façade packages Producing weekly and monthly project reports Maintaining strong client and contractor relationships Mentoring and developing site and project management teams Essential: Proven experience as a Senior Project Manager or Project Manager within building envelope / façades (essential) Health and safety accredited Strong contract management experience Strong technical knowledge of building envelope systems Solid understanding of construction processes, sequencing, and compliance Strong leadership and communication skills Full, clean UK driving licence Experience working as both principal contractor and specialist subcontractor (desirable) Background in residential, student accommodation, or industrial projects (desirable) Experience developing and mentoring site-based management teams What's on Offer Salary (negotiable depending on experience) Company car or car allowance Bonus scheme Senior role within a growing, specialist contractor Long-term career progression and influence within the business
Your new company You will be joining an industry-leading Tier 1 civil engineering contractor delivering a major, 3-year-long highways project in Didcot, Oxfordshire. Known for collaborative project delivery, strong safety culture and technical excellence, this contractor plays a key role in shaping major highways and infrastructure schemes across the UK. With a strong pipeline of long-term regional works and a genuine focus on developing its people, this is an excellent opportunity to build a sustainable career with a respected main contractor where you are empowered to make decisions and drive performance. Your new role As Site Agent, you will play a pivotal role in the successful delivery of a £35m section of the project. Working closely with the Project Manager, you'll take responsibility for managing site operations, coordinating resources and ensuring works are delivered safely, on programme and within budget. Key responsibilities will include: Managing, mentoring and developing Site Engineers and Section Engineers Supporting the Project Manager in planning and delivering the construction phase Managing and allocating project resources efficiently Preparing, reviewing and implementing work package plans and management plans Monitoring subcontractors, suppliers and contractual requirements Working with the planning team to ensure accurate programme data Ensuring full compliance with health, safety, quality and environmental standards Leading and promoting a strong safety culture across the site team Chairing and attending site meetings, completing site diaries and daily briefings Supporting quality assurance, environmental management and project close-out activities Working in accordance with the Integrated Management System (IMS). This is a hands-on leadership role offering real influence over site performance and project outcomes. What you'll need to succeed In order to be successful, you will bring: Previous experience as a Site Agent within the highways and/or public realm sectors, delivering earthworks packages Strong understanding of Health & Safety and CDM regulations Experience managing a standalone site or a section of a larger project Strong communication, organisational and leadership skills CSCS, SMSTS, First Aid at Work and a full UK driving licence. What you'll get in return In return, you will receive: Competitive salary Company car (with fuel card) or car allowance 35 days' annual leave (including bank holidays) Pension scheme (increasing with seniority and length of service) Private medical cover Life assurance Travel and subsistence allowance (where appropriate) Funded professional memberships (ICE, CIOB, RICS, etc.) Retail and lifestyle discounts Enhanced family-friendly benefits Strong pipeline of long-term regional projects Industry-recognised training and development programmes Supportive and collaborative work environment Exposure to a major, high-impact project Opportunity to grow and progress your career with an industry-leading Tier 1 contractor and more. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2026
Full time
Your new company You will be joining an industry-leading Tier 1 civil engineering contractor delivering a major, 3-year-long highways project in Didcot, Oxfordshire. Known for collaborative project delivery, strong safety culture and technical excellence, this contractor plays a key role in shaping major highways and infrastructure schemes across the UK. With a strong pipeline of long-term regional works and a genuine focus on developing its people, this is an excellent opportunity to build a sustainable career with a respected main contractor where you are empowered to make decisions and drive performance. Your new role As Site Agent, you will play a pivotal role in the successful delivery of a £35m section of the project. Working closely with the Project Manager, you'll take responsibility for managing site operations, coordinating resources and ensuring works are delivered safely, on programme and within budget. Key responsibilities will include: Managing, mentoring and developing Site Engineers and Section Engineers Supporting the Project Manager in planning and delivering the construction phase Managing and allocating project resources efficiently Preparing, reviewing and implementing work package plans and management plans Monitoring subcontractors, suppliers and contractual requirements Working with the planning team to ensure accurate programme data Ensuring full compliance with health, safety, quality and environmental standards Leading and promoting a strong safety culture across the site team Chairing and attending site meetings, completing site diaries and daily briefings Supporting quality assurance, environmental management and project close-out activities Working in accordance with the Integrated Management System (IMS). This is a hands-on leadership role offering real influence over site performance and project outcomes. What you'll need to succeed In order to be successful, you will bring: Previous experience as a Site Agent within the highways and/or public realm sectors, delivering earthworks packages Strong understanding of Health & Safety and CDM regulations Experience managing a standalone site or a section of a larger project Strong communication, organisational and leadership skills CSCS, SMSTS, First Aid at Work and a full UK driving licence. What you'll get in return In return, you will receive: Competitive salary Company car (with fuel card) or car allowance 35 days' annual leave (including bank holidays) Pension scheme (increasing with seniority and length of service) Private medical cover Life assurance Travel and subsistence allowance (where appropriate) Funded professional memberships (ICE, CIOB, RICS, etc.) Retail and lifestyle discounts Enhanced family-friendly benefits Strong pipeline of long-term regional projects Industry-recognised training and development programmes Supportive and collaborative work environment Exposure to a major, high-impact project Opportunity to grow and progress your career with an industry-leading Tier 1 contractor and more. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Cobalt is delighted to be representing a global real estate services firm in the appointment of an Operations Manager for a newly redeveloped, large-scale multi-let commercial office asset. This flagship building has undergone a significant transformation and now requires an operationally and technically astute individual to support the on-site General Manager in delivering a best-in-class occupier experience. The role sits within a sizeable on-site team and carries both day-to-day operational responsibility and the opportunity to deputise for the General Manager, offering exposure to strategic asset management and senior stakeholder engagement within a high-profile environment, with a particular emphasis on technical service delivery and engineering excellence. KEY RESPONSIBILITIES Support the General Manager in the operational management of a large, multi-tenanted commercial office building Deputise for the General Manager as required, maintaining continuity of service delivery and stakeholder engagement Take a leading role in the management of M&E services across the asset, ensuring optimal performance and reliability Oversee and continuously refine Planned Preventative Maintenance (PPM) programmes, ensuring full compliance and asset longevity Manage technical service delivery, including reactive maintenance, fault diagnosis, and resolution across building systems Lead on minor works and project delivery, including landlord and tenant fit-out projects, ensuring works are delivered safely, on time, and within budget Act as a key interface between contractors, consultants, and stakeholders on all technical and project-related matters Ensure full statutory compliance, including H&S, risk assessments, and audit readiness, with a strong focus on engineering standards Manage and monitor specialist contractors, driving performance against SLAs, KPIs, and technical benchmarks Act as a key point of contact for occupiers and the client, maintaining strong professional relationships Support service charge budget management, particularly in relation to engineering spend, lifecycle planning, and project works Utilise CAFM systems to manage asset data, compliance records, and maintenance activities PERSON SPECIFICATION The successful candidate will demonstrate prior experience within a commercial real estate environment, ideally having progressed from an Engineering Manager or similar technically focused role into broader operations. A strong grounding in M&E services, planned maintenance regimes, and project delivery (including fit-outs) is essential, alongside the ability to engage confidently with clients and occupiers. IOSH is expected as a minimum, with NEBOSH or a relevant technical engineering qualification considered advantageous. "If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert."
May 04, 2026
Full time
Cobalt is delighted to be representing a global real estate services firm in the appointment of an Operations Manager for a newly redeveloped, large-scale multi-let commercial office asset. This flagship building has undergone a significant transformation and now requires an operationally and technically astute individual to support the on-site General Manager in delivering a best-in-class occupier experience. The role sits within a sizeable on-site team and carries both day-to-day operational responsibility and the opportunity to deputise for the General Manager, offering exposure to strategic asset management and senior stakeholder engagement within a high-profile environment, with a particular emphasis on technical service delivery and engineering excellence. KEY RESPONSIBILITIES Support the General Manager in the operational management of a large, multi-tenanted commercial office building Deputise for the General Manager as required, maintaining continuity of service delivery and stakeholder engagement Take a leading role in the management of M&E services across the asset, ensuring optimal performance and reliability Oversee and continuously refine Planned Preventative Maintenance (PPM) programmes, ensuring full compliance and asset longevity Manage technical service delivery, including reactive maintenance, fault diagnosis, and resolution across building systems Lead on minor works and project delivery, including landlord and tenant fit-out projects, ensuring works are delivered safely, on time, and within budget Act as a key interface between contractors, consultants, and stakeholders on all technical and project-related matters Ensure full statutory compliance, including H&S, risk assessments, and audit readiness, with a strong focus on engineering standards Manage and monitor specialist contractors, driving performance against SLAs, KPIs, and technical benchmarks Act as a key point of contact for occupiers and the client, maintaining strong professional relationships Support service charge budget management, particularly in relation to engineering spend, lifecycle planning, and project works Utilise CAFM systems to manage asset data, compliance records, and maintenance activities PERSON SPECIFICATION The successful candidate will demonstrate prior experience within a commercial real estate environment, ideally having progressed from an Engineering Manager or similar technically focused role into broader operations. A strong grounding in M&E services, planned maintenance regimes, and project delivery (including fit-outs) is essential, alongside the ability to engage confidently with clients and occupiers. IOSH is expected as a minimum, with NEBOSH or a relevant technical engineering qualification considered advantageous. "If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert."
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 04, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You'll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organised with the ability to manage multiple priorities. Confident analysing performance data to drive improvements. Strong problem-solving skills and sound operational judgement. Proficient in Microsoft Office and able to learn new systems quickly. Professional, proactive, and calm under pressure. A collaborative team player with a positive, adaptable approach. High levels of integrity, professionalism, and customer focus. Details: Salary: 30,000 - 35,000 Working Hours: Full Time, Monday - Friday Location: Tamworth (full time on site) Duration: Permanent Role of Customer Service Assistant Manager: Lead, motivate, and develop the Customer Service team. Conduct 1:1s and performance reviews with Team Leaders. Provide coaching, guidance, and performance feedback. Ensure HR policy compliance and manage ER matters. Identify training needs and support development. Oversee recruitment and onboarding. Manage workload to ensure accurate, timely order processing against KPIs/SLAs. Maintain high standards across all customer interactions. Resolve escalated issues, including complaints and delivery delays. Monitor key accounts and produce performance reports. Analyse trends and drive continuous improvement. Ensure adherence to processes and procedures. Work with Operations Support to track orders through to completion. Liaise with operations on stock, collections, and deliveries. Collaborate with commercial/technical teams on bespoke orders. Partner with Sales and Key Account teams on customer requirements. Coordinate with Purchasing and Supply Chain for stock and ETAs. Manage carrier communication to minimise delivery issues. Attend leadership meetings and cascade key updates. Participate in supplier reviews to improve performance. Track actions and ensure follow-up and delivery. Support senior leadership and wider Customer Service function. Benefits of working as a Customer Service Assistant Manager: 23 days holiday + bank holidays Option to buy up to 5 additional days Health Cashback Plan Pension Scheme Life Assurance Free parking
May 04, 2026
Full time
Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You'll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organised with the ability to manage multiple priorities. Confident analysing performance data to drive improvements. Strong problem-solving skills and sound operational judgement. Proficient in Microsoft Office and able to learn new systems quickly. Professional, proactive, and calm under pressure. A collaborative team player with a positive, adaptable approach. High levels of integrity, professionalism, and customer focus. Details: Salary: 30,000 - 35,000 Working Hours: Full Time, Monday - Friday Location: Tamworth (full time on site) Duration: Permanent Role of Customer Service Assistant Manager: Lead, motivate, and develop the Customer Service team. Conduct 1:1s and performance reviews with Team Leaders. Provide coaching, guidance, and performance feedback. Ensure HR policy compliance and manage ER matters. Identify training needs and support development. Oversee recruitment and onboarding. Manage workload to ensure accurate, timely order processing against KPIs/SLAs. Maintain high standards across all customer interactions. Resolve escalated issues, including complaints and delivery delays. Monitor key accounts and produce performance reports. Analyse trends and drive continuous improvement. Ensure adherence to processes and procedures. Work with Operations Support to track orders through to completion. Liaise with operations on stock, collections, and deliveries. Collaborate with commercial/technical teams on bespoke orders. Partner with Sales and Key Account teams on customer requirements. Coordinate with Purchasing and Supply Chain for stock and ETAs. Manage carrier communication to minimise delivery issues. Attend leadership meetings and cascade key updates. Participate in supplier reviews to improve performance. Track actions and ensure follow-up and delivery. Support senior leadership and wider Customer Service function. Benefits of working as a Customer Service Assistant Manager: 23 days holiday + bank holidays Option to buy up to 5 additional days Health Cashback Plan Pension Scheme Life Assurance Free parking
Randstad Construction & Property
Manchester, Lancashire
Civils Construction Manager (Rail) - OUTSIDE IR35 My client is seeking an experienced and driven Civils Construction Manager to lead the delivery of complex civil engineering work packages within the rail sector. Based in their Manchester hub, you will be responsible for overseeing the safe, timely, and cost-effective execution of projects ranging from platform extensions and bridge renewals to drainage and lineside structures. You will act as the vital link between the design team and the site-based workforce, ensuring that Manchester's rail infrastructure is upgraded to the highest standards of engineering excellence. Key Responsibilities: Manage all on-site civil engineering activities, ensuring adherence to Network Rail standards, technical specifications, and project timelines. Champion a "Safety First" culture. Produce and oversee Work Package Plans (WPPs), Task Briefing Sheets (TBS), and ensure all COSS/Safe System of Work requirements are met. Monitor progress against the project program, managing resources, plant, and materials to prevent delays and budget overruns. Liaise with clients (Network Rail, TfGM), subcontractors, and local authorities to coordinate possessions and minimise disruption to the Manchester public. Provide expert guidance on civil engineering challenges, ensuring quality control and the successful hand-back of assets. Candidate Requirements Proven track record as a Construction Manager or Senior Site Manager within the UK Rail sector. Deep understanding of civil engineering disciplines (concrete works, earthworks, structural steel, etc.) specifically in a rail environment. Certifications: PTS (Personal Track Safety) - Essential. SMSTS or SSSTS. COSS or Crane Controller (preferred). HNC/HND or Degree in Civil Engineering (preferred). APPLY NOW! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 04, 2026
Seasonal
Civils Construction Manager (Rail) - OUTSIDE IR35 My client is seeking an experienced and driven Civils Construction Manager to lead the delivery of complex civil engineering work packages within the rail sector. Based in their Manchester hub, you will be responsible for overseeing the safe, timely, and cost-effective execution of projects ranging from platform extensions and bridge renewals to drainage and lineside structures. You will act as the vital link between the design team and the site-based workforce, ensuring that Manchester's rail infrastructure is upgraded to the highest standards of engineering excellence. Key Responsibilities: Manage all on-site civil engineering activities, ensuring adherence to Network Rail standards, technical specifications, and project timelines. Champion a "Safety First" culture. Produce and oversee Work Package Plans (WPPs), Task Briefing Sheets (TBS), and ensure all COSS/Safe System of Work requirements are met. Monitor progress against the project program, managing resources, plant, and materials to prevent delays and budget overruns. Liaise with clients (Network Rail, TfGM), subcontractors, and local authorities to coordinate possessions and minimise disruption to the Manchester public. Provide expert guidance on civil engineering challenges, ensuring quality control and the successful hand-back of assets. Candidate Requirements Proven track record as a Construction Manager or Senior Site Manager within the UK Rail sector. Deep understanding of civil engineering disciplines (concrete works, earthworks, structural steel, etc.) specifically in a rail environment. Certifications: PTS (Personal Track Safety) - Essential. SMSTS or SSSTS. COSS or Crane Controller (preferred). HNC/HND or Degree in Civil Engineering (preferred). APPLY NOW! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Team Leader Coventry & Warwickshire (with hybrid working and travel to hospitals, the community and monthly meetings in Coventry) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now looking for a Team Leader to join them on a full-time, permanent basis, working 37 hours per week. Your Rewards - Salary of £34,680 - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme 'Health Assured' - Specialised professional support for a range of issues through 'Peppy' - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers If you're an experienced welfare benefits adviser with strong team leadership skills and the ability to support complex casework, this is your chance to join our client's trusted organisation. You'll have the chance to shape a service that keeps clients' dignity, wellbeing and individual needs at its heart, positively impacting the lives of one of the most deserving groups of people. Cancer is a brutal, unfair and indiscriminate disease, and those affected and their families need all the help available to them. This role will play a critical part in providing that support and ensuring they aren't alone at a life-shattering point. The Role As a Team Leader, you will lead a compassionate advice service supporting people affected by cancer, ensuring they receive high-quality, specialist guidance throughout every stage of their journey. You will oversee and support a team of Frontline Specialist Advisors, managing performance, workflow and service delivery while providing coaching, mentoring and technical expertise across welfare benefits, financial wellbeing, housing and related issues. Alongside this, you will help shape tailored support plans, maintain strong partnerships with healthcare and community organisations, and ensure seamless referrals so clients receive the right support at the right time. You will also contribute to service development, safeguarding, and continuous improvement, always keeping the needs, dignity and wellbeing of clients at the heart of your work. Additionally, you will: - Provide specialist advice and guidance on complex cases - Oversee service delivery across face-to-face, telephone and digital channels - Maintain accurate case records and ensure GDPR compliance - Deliver and support training and ongoing professional development - Identify safeguarding concerns and ensure appropriate action is taken - Contribute to social policy work and raise awareness of client issues About You To be considered as a Team Leader, you will need: - Significant experience in welfare benefits advice and casework - Experience supervising or leading staff in an advisory setting - Experience working across multiple channels (face-to-face, phone, email) - Experience with case management systems - The ability to manage complex cases and support others with casework - Excellent communication, negotiation, and interpersonal skills - Strong empathy and the ability to work with vulnerable clients Please note, this role requires an Enhanced DBS check. The closing date for this role is 12th May 2026. Other organisations may call this role Advice Team Leader, Welfare Advice Team Leader, Advice Services Manager, Advice Service Team Leader, Casework Team Leader, Senior Casework Advisor, Frontline Services Manager, or Specialist Advice Team Leader. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a meaningful impact as a Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 04, 2026
Full time
Team Leader Coventry & Warwickshire (with hybrid working and travel to hospitals, the community and monthly meetings in Coventry) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now looking for a Team Leader to join them on a full-time, permanent basis, working 37 hours per week. Your Rewards - Salary of £34,680 - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme 'Health Assured' - Specialised professional support for a range of issues through 'Peppy' - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers If you're an experienced welfare benefits adviser with strong team leadership skills and the ability to support complex casework, this is your chance to join our client's trusted organisation. You'll have the chance to shape a service that keeps clients' dignity, wellbeing and individual needs at its heart, positively impacting the lives of one of the most deserving groups of people. Cancer is a brutal, unfair and indiscriminate disease, and those affected and their families need all the help available to them. This role will play a critical part in providing that support and ensuring they aren't alone at a life-shattering point. The Role As a Team Leader, you will lead a compassionate advice service supporting people affected by cancer, ensuring they receive high-quality, specialist guidance throughout every stage of their journey. You will oversee and support a team of Frontline Specialist Advisors, managing performance, workflow and service delivery while providing coaching, mentoring and technical expertise across welfare benefits, financial wellbeing, housing and related issues. Alongside this, you will help shape tailored support plans, maintain strong partnerships with healthcare and community organisations, and ensure seamless referrals so clients receive the right support at the right time. You will also contribute to service development, safeguarding, and continuous improvement, always keeping the needs, dignity and wellbeing of clients at the heart of your work. Additionally, you will: - Provide specialist advice and guidance on complex cases - Oversee service delivery across face-to-face, telephone and digital channels - Maintain accurate case records and ensure GDPR compliance - Deliver and support training and ongoing professional development - Identify safeguarding concerns and ensure appropriate action is taken - Contribute to social policy work and raise awareness of client issues About You To be considered as a Team Leader, you will need: - Significant experience in welfare benefits advice and casework - Experience supervising or leading staff in an advisory setting - Experience working across multiple channels (face-to-face, phone, email) - Experience with case management systems - The ability to manage complex cases and support others with casework - Excellent communication, negotiation, and interpersonal skills - Strong empathy and the ability to work with vulnerable clients Please note, this role requires an Enhanced DBS check. The closing date for this role is 12th May 2026. Other organisations may call this role Advice Team Leader, Welfare Advice Team Leader, Advice Services Manager, Advice Service Team Leader, Casework Team Leader, Senior Casework Advisor, Frontline Services Manager, or Specialist Advice Team Leader. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a meaningful impact as a Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Job: Quantity Surveyor Location: Poole Salary: £55,000 - £60,0000 Benefits Company pension Employee Support Programme - dedicated resource for wellbeing and personal support Company healthcare and car breakdown schemes (subject to package finalisation) Free on-site parking at our Poole office. Hardware, software and technical resources support to enable you to work effectively Payment of professional fees, as applicable Additional training and development to support your career progression and CPD obligations As a Quantity Surveyor or Senior Quantity Surveyor/ Project Manager you will play a key role in the successful delivery of construction projects across a range of sectors and regions, with an acute understanding and management of contractual mechanism and commercial reporting. Working closely with the Directors, you will provide high-quality Quantity Surveying, Employer's Agent and Project Management services, in a client facing role with direct responsibility for management of contractors/sub-contractors, also working within and managing multidisciplinary teams. Working within the healthcare, coastal engineering, education and residential sectors. Key Responsibilities of the position of Quantity Surveyor Commercial & Cost Management Preparing budget cost appraisals and cost plans Taking off, squaring, checking, and billing Producing Bills of Quantity, including preliminaries Valuations, assessments, and financial reporting Preparing, negotiating, and agreeing final accounts Claims preparation and assessment, including loss and expense Supporting matters related to contract administration and, where required, disputes or litigation Project Management & Contract Administration Preparing and administering building contracts Supervising tender returns, analysing submissions, and producing tender reports Chairing and attending project meetings, including setting agendas and recording actions Site progress and quality inspections, and snagging activities Acting as Employer's Agent and/or Project Manager relevant to the form of contract Skills & Experience required for the role of Quantity Surveyor Proven experience in Project Management and/or Quantity Surveyor roles Strong technical knowledge of cost management, contracts, and procurement Confident communicator, comfortable leading meetings and negotiations Highly organised (ability to self-manage time) with excellent attention to detail and maintain high standards of working and project engagement Able to manage multiple projects and priorities effectively Professional qualification (RICS preferred), or working towards Full UK driving licence, own vehicle for travel and right to work in the UK are essential Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
May 04, 2026
Full time
Job: Quantity Surveyor Location: Poole Salary: £55,000 - £60,0000 Benefits Company pension Employee Support Programme - dedicated resource for wellbeing and personal support Company healthcare and car breakdown schemes (subject to package finalisation) Free on-site parking at our Poole office. Hardware, software and technical resources support to enable you to work effectively Payment of professional fees, as applicable Additional training and development to support your career progression and CPD obligations As a Quantity Surveyor or Senior Quantity Surveyor/ Project Manager you will play a key role in the successful delivery of construction projects across a range of sectors and regions, with an acute understanding and management of contractual mechanism and commercial reporting. Working closely with the Directors, you will provide high-quality Quantity Surveying, Employer's Agent and Project Management services, in a client facing role with direct responsibility for management of contractors/sub-contractors, also working within and managing multidisciplinary teams. Working within the healthcare, coastal engineering, education and residential sectors. Key Responsibilities of the position of Quantity Surveyor Commercial & Cost Management Preparing budget cost appraisals and cost plans Taking off, squaring, checking, and billing Producing Bills of Quantity, including preliminaries Valuations, assessments, and financial reporting Preparing, negotiating, and agreeing final accounts Claims preparation and assessment, including loss and expense Supporting matters related to contract administration and, where required, disputes or litigation Project Management & Contract Administration Preparing and administering building contracts Supervising tender returns, analysing submissions, and producing tender reports Chairing and attending project meetings, including setting agendas and recording actions Site progress and quality inspections, and snagging activities Acting as Employer's Agent and/or Project Manager relevant to the form of contract Skills & Experience required for the role of Quantity Surveyor Proven experience in Project Management and/or Quantity Surveyor roles Strong technical knowledge of cost management, contracts, and procurement Confident communicator, comfortable leading meetings and negotiations Highly organised (ability to self-manage time) with excellent attention to detail and maintain high standards of working and project engagement Able to manage multiple projects and priorities effectively Professional qualification (RICS preferred), or working towards Full UK driving licence, own vehicle for travel and right to work in the UK are essential Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
VAWG Partnership Support Officer £37,602 - £45,564 (SO2) Fixed Term contract until 31/03/2027 Full time Post holder will be expected to work flexibly across the boroughs of Richmond and Wandsworth, with hybrid arrangements including presence at Wandsworth Town Hall and Twickenham Civic Centre where required and work from home provision. Objective of role The VAWG Partnership Support Officer will contribute to the effective partnership delivery of Violence Against Women and Girls (VAWG) priorities across Richmond and Wandsworth by providing key administrative, communications and training coordination functions within the Community Safety Service VAWG team. The role will focus on facilitating effective and efficient ways of working between the VAWG team the wider landscape of VAWG partners. You will provide high-quality business administration, liaising with VAWG partners and management staff to coordinate timely inputs into a range of monitoring, reporting and learning processes including updating the needs assessments. Additionally, you will play a lead role in coordinating the VAWG team training offer and will work closely with VAWG team colleagues and the Communications team to compile and coordinate delivery of an annual VAWG communications plan. You will also provide additional ad hoc support across the team where there are needs, which may involve working outside of office hours and sites. You will have an excellent understanding of Violence Against Women and Girls and strong organisational, communication and mobilisation skills that can be applied in a complex multi-agency environment. This post will work across Wandsworth and Richmond. We welcome applications from candidates seeking part time work. This role requires a minimum commitment of 28 hours per week. About the role The post holder will undertake proactive and structured outreach to VAWG partners on behalf of the service, to coordinate timely information gathering for partnership delivery plan monitoring returns, contract management returns, funder reporting, and others as may be needed. They will maintain strong operational relationships with a wide range of stakeholders including Housing, Adult and Children's Services, commissioned domestic abuse services, Police, health partners, and the voluntary sector and provide technical or administrative support at relevant panels and meetings. The post holder will lead on developing and ensuring delivery of an annual VAWG training plan for the service, through identifying training needs of partnership in coordination with VAWG team colleagues, by commissioning trainers, and by undertaking occasional direct training or presentation delivery where appropriate, as well as lead on consolidating and driving delivery of an annual VAWG communications plan for the service, bringing together communications plans from across the VAWG team. Additionally, they will support needs assessments, surveys, consultations, and maintenance of VAWG webpages, calendars and workflow trackers.The post holder will gather information from departmental colleagues to support senior managers in preparing responses to FOIRs, SARs, Member Enquiries and similar requests. Essential Qualifications, Skills and Experience A comprehensive and demonstrable understanding of tackling Violence Against Women and Girls and the needs of victims and experience of coordinating complex multi-agency partnership working with both public and voluntary sector stakeholders. A strong understanding of and commitment to Equality, Diversity and Inclusion, and how these may be promoted within this role. Experience participating in safeguarding processes to support VAWG victim-survivors. Ability to work both independently and as a member of a team, organising and prioritising a complex workload Excellent written and verbal communication skills, including the ability to mobilise a range of stakeholders, as well as being ICT literate, including proficient use of the Internet and all mainstream MS programs, with the ability to learn others as required. Strong business planning and critical thinking skills, with the ability to ensure work is structured to deliver against broader Council or partnership strategies, goals, timeframes and processes. Closing Date: 17th May 2026 Shortlisting Date: 18th May 2026 Interview Date: 28th May 2026 We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 04, 2026
Full time
VAWG Partnership Support Officer £37,602 - £45,564 (SO2) Fixed Term contract until 31/03/2027 Full time Post holder will be expected to work flexibly across the boroughs of Richmond and Wandsworth, with hybrid arrangements including presence at Wandsworth Town Hall and Twickenham Civic Centre where required and work from home provision. Objective of role The VAWG Partnership Support Officer will contribute to the effective partnership delivery of Violence Against Women and Girls (VAWG) priorities across Richmond and Wandsworth by providing key administrative, communications and training coordination functions within the Community Safety Service VAWG team. The role will focus on facilitating effective and efficient ways of working between the VAWG team the wider landscape of VAWG partners. You will provide high-quality business administration, liaising with VAWG partners and management staff to coordinate timely inputs into a range of monitoring, reporting and learning processes including updating the needs assessments. Additionally, you will play a lead role in coordinating the VAWG team training offer and will work closely with VAWG team colleagues and the Communications team to compile and coordinate delivery of an annual VAWG communications plan. You will also provide additional ad hoc support across the team where there are needs, which may involve working outside of office hours and sites. You will have an excellent understanding of Violence Against Women and Girls and strong organisational, communication and mobilisation skills that can be applied in a complex multi-agency environment. This post will work across Wandsworth and Richmond. We welcome applications from candidates seeking part time work. This role requires a minimum commitment of 28 hours per week. About the role The post holder will undertake proactive and structured outreach to VAWG partners on behalf of the service, to coordinate timely information gathering for partnership delivery plan monitoring returns, contract management returns, funder reporting, and others as may be needed. They will maintain strong operational relationships with a wide range of stakeholders including Housing, Adult and Children's Services, commissioned domestic abuse services, Police, health partners, and the voluntary sector and provide technical or administrative support at relevant panels and meetings. The post holder will lead on developing and ensuring delivery of an annual VAWG training plan for the service, through identifying training needs of partnership in coordination with VAWG team colleagues, by commissioning trainers, and by undertaking occasional direct training or presentation delivery where appropriate, as well as lead on consolidating and driving delivery of an annual VAWG communications plan for the service, bringing together communications plans from across the VAWG team. Additionally, they will support needs assessments, surveys, consultations, and maintenance of VAWG webpages, calendars and workflow trackers.The post holder will gather information from departmental colleagues to support senior managers in preparing responses to FOIRs, SARs, Member Enquiries and similar requests. Essential Qualifications, Skills and Experience A comprehensive and demonstrable understanding of tackling Violence Against Women and Girls and the needs of victims and experience of coordinating complex multi-agency partnership working with both public and voluntary sector stakeholders. A strong understanding of and commitment to Equality, Diversity and Inclusion, and how these may be promoted within this role. Experience participating in safeguarding processes to support VAWG victim-survivors. Ability to work both independently and as a member of a team, organising and prioritising a complex workload Excellent written and verbal communication skills, including the ability to mobilise a range of stakeholders, as well as being ICT literate, including proficient use of the Internet and all mainstream MS programs, with the ability to learn others as required. Strong business planning and critical thinking skills, with the ability to ensure work is structured to deliver against broader Council or partnership strategies, goals, timeframes and processes. Closing Date: 17th May 2026 Shortlisting Date: 18th May 2026 Interview Date: 28th May 2026 We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
SENIOR CHARTERED SURVEYOR SRVO • £Competitive, aligned to experience • Hybrid - London / South East ROLE OVERVIEW This role is for an MRICS qualified Chartered Surveyor ready to operate with senior authority within a growing consultancy. You will lead complex residential and commercial instructions, acting as a trusted adviser while managing technically demanding projects from inception to completion. You will combine professional judgement, commercial awareness and delivery ownership across multiple live projects. You will operate across building pathology, major works, compliance led reporting and strategic advisory work, contributing directly to client relationships and regional growth, with progression toward Associate level. ROLE EXPECTATIONS You will manage your workload independently, leading projects and deploying junior colleagues where appropriate. You will own client relationships, providing clear advice and commercially balanced recommendations. You will support and develop junior surveyors and APC candidates, strengthening technical standards and team capability. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You lead multiple live projects while maintaining technical and commercial control Your advice is trusted and influences client decisions You manage risk effectively across contract administration and compliance instructions You strengthen client relationships and identify further opportunities You contribute positively to team development and mentoring HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Acting as Project Manager and Contract Administrator on refurbishment and major works projects typically ranging from £50k to £3m+ Preparing specifications, tender documentation and administering JCT contracts Providing advice on complex building defects and construction issues Preparing Planned Preventative Maintenance reports and lifecycle cost advice Undertaking reinstatement cost assessments and pre acquisition surveys Completing Building Height Surveys and Building Safety Act related reporting Preparing Schedules of Dilapidations and negotiating claims Acting as Principal Designer including PCI preparation and oversight of H&S documentation Monitoring development works on behalf of landlords, managing agents and funders Mentoring junior surveyors and APC candidates You will work in a hybrid way, balancing home working, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 2+ years PQE Has strong technical knowledge across construction technology and building pathology Has experience administering projects under JCT contracts Is confident operating autonomously in a hybrid environment Is motivated by progression toward Associate level Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience across residential and mixed use portfolios Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act surveys and reporting Strong report writing and client communication skills Experience mentoring junior surveyors or APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on technical experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential for this role. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
May 04, 2026
Full time
SENIOR CHARTERED SURVEYOR SRVO • £Competitive, aligned to experience • Hybrid - London / South East ROLE OVERVIEW This role is for an MRICS qualified Chartered Surveyor ready to operate with senior authority within a growing consultancy. You will lead complex residential and commercial instructions, acting as a trusted adviser while managing technically demanding projects from inception to completion. You will combine professional judgement, commercial awareness and delivery ownership across multiple live projects. You will operate across building pathology, major works, compliance led reporting and strategic advisory work, contributing directly to client relationships and regional growth, with progression toward Associate level. ROLE EXPECTATIONS You will manage your workload independently, leading projects and deploying junior colleagues where appropriate. You will own client relationships, providing clear advice and commercially balanced recommendations. You will support and develop junior surveyors and APC candidates, strengthening technical standards and team capability. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You lead multiple live projects while maintaining technical and commercial control Your advice is trusted and influences client decisions You manage risk effectively across contract administration and compliance instructions You strengthen client relationships and identify further opportunities You contribute positively to team development and mentoring HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Acting as Project Manager and Contract Administrator on refurbishment and major works projects typically ranging from £50k to £3m+ Preparing specifications, tender documentation and administering JCT contracts Providing advice on complex building defects and construction issues Preparing Planned Preventative Maintenance reports and lifecycle cost advice Undertaking reinstatement cost assessments and pre acquisition surveys Completing Building Height Surveys and Building Safety Act related reporting Preparing Schedules of Dilapidations and negotiating claims Acting as Principal Designer including PCI preparation and oversight of H&S documentation Monitoring development works on behalf of landlords, managing agents and funders Mentoring junior surveyors and APC candidates You will work in a hybrid way, balancing home working, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 2+ years PQE Has strong technical knowledge across construction technology and building pathology Has experience administering projects under JCT contracts Is confident operating autonomously in a hybrid environment Is motivated by progression toward Associate level Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience across residential and mixed use portfolios Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act surveys and reporting Strong report writing and client communication skills Experience mentoring junior surveyors or APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on technical experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential for this role. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
Senior Engineering Manager - Data & Digital Platforms - Up to £110,000 A large, globally distributed organisation is seeking a Senior Engineering Manager to lead multiple data and digital engineering teams delivering enterprise-scale platforms and products. This is a senior leadership role focused on people, delivery, and operational excellence rather than hands-on coding. You will set standards, enable predictable delivery, mature engineering capability, and oversee vendor and internal teams operating across a modern Microsoft and cloud-based stack. Key Responsibilities Lead globally distributed engineering teams across data platforms and low-code tools Create clear delivery rhythms, sprint discipline, and engineering standards Develop engineering leads through coaching, feedback, and capability uplift Oversee vendor delivery to ensure quality, value, and alignment to standards Champion continuous improvement across tooling, processes, and ways of working Support delivery across platforms including cloud data, workflow, and collaboration tools Skills & Experience Extensive experience leading multi-disciplinary engineering teams Proven delivery leadership across multiple squads in complex environments Experience managing vendor and partner delivery models Strong understanding of modern data and platform ecosystems Confident supporting service operations and production environments Ability to build, scale, and mature high-performing engineering functions Strong stakeholder engagement and senior-level communication skills Technical Environment (Exposure Required) Cloud data platforms (e.g. Databricks, Azure) DevOps and agile delivery tooling What's on Offer Competitive bonus Strong pension contribution Private medical cover and wellbeing support Highly flexible working approach Significant scope to shape engineering culture and platforms
May 04, 2026
Full time
Senior Engineering Manager - Data & Digital Platforms - Up to £110,000 A large, globally distributed organisation is seeking a Senior Engineering Manager to lead multiple data and digital engineering teams delivering enterprise-scale platforms and products. This is a senior leadership role focused on people, delivery, and operational excellence rather than hands-on coding. You will set standards, enable predictable delivery, mature engineering capability, and oversee vendor and internal teams operating across a modern Microsoft and cloud-based stack. Key Responsibilities Lead globally distributed engineering teams across data platforms and low-code tools Create clear delivery rhythms, sprint discipline, and engineering standards Develop engineering leads through coaching, feedback, and capability uplift Oversee vendor delivery to ensure quality, value, and alignment to standards Champion continuous improvement across tooling, processes, and ways of working Support delivery across platforms including cloud data, workflow, and collaboration tools Skills & Experience Extensive experience leading multi-disciplinary engineering teams Proven delivery leadership across multiple squads in complex environments Experience managing vendor and partner delivery models Strong understanding of modern data and platform ecosystems Confident supporting service operations and production environments Ability to build, scale, and mature high-performing engineering functions Strong stakeholder engagement and senior-level communication skills Technical Environment (Exposure Required) Cloud data platforms (e.g. Databricks, Azure) DevOps and agile delivery tooling What's on Offer Competitive bonus Strong pension contribution Private medical cover and wellbeing support Highly flexible working approach Significant scope to shape engineering culture and platforms
Operations Director Passive Fire (Nationwide) North England (Ideally Sheffield-based) with Nationwide Coverage £80,000 £85,000 + Car Allowance An established Facilities Management organisation is seeking an experienced Operations Director Passive Fire to lead and develop their nationwide passive fire division. This is a senior leadership role offering the opportunity to shape strategy, drive operational excellence, and oversee large-scale compliance-focused projects across the UK. Working in partnership with a leading agency, this position is ideally suited to a driven and commercially aware professional with a strong background in passive fire protection and team leadership. Key Responsibilities: Set and deliver the overall operational strategy for the passive fire division, aligning with wider business objectives and growth plans Lead the end-to-end delivery of passive fire projects nationwide, ensuring all works are completed on time, within budget, and to the highest quality standards Ensure full compliance with current fire safety legislation, third-party accreditation requirements, and industry best practices (e.g. FIRAS, BM TRADA) Oversee audit processes, quality assurance programmes, and site inspections to maintain consistent standards across all regions Build, lead, and develop a high-performing national team, including Contracts Managers, Supervisors, and site-based operatives Implement training and development plans to upskill teams and maintain competency in line with regulatory requirements Act as the senior point of contact for key clients, developing long-term relationships and ensuring high levels of customer satisfaction and retention Work closely with commercial teams on tender submissions, pricing strategies, and contract negotiations to secure new business Monitor financial performance across projects, managing budgets, forecasting, and ensuring profitability targets are met or exceeded Identify operational risks and implement mitigation strategies to protect the business and ensure continuity of service Drive continuous improvement initiatives, introducing efficiencies in processes, systems, and resource planning Collaborate with other business units within the FM organisation to ensure integrated service delivery across contracts Provide regular reporting to senior leadership on operational performance, KPIs, compliance metrics, and growth opportunit Requirements: Extensive experience (typically 8 10+ years) within passive fire protection, with a strong track record in senior operational or director-level roles In-depth technical knowledge of passive fire measures including fire stopping, compartmentation, fire doors, and fire protection systems Strong understanding of UK fire safety legislation and guidance, including the Regulatory Reform (Fire Safety) Order and relevant British Standards Proven experience managing large-scale, multi-site contracts across a national footprint within the FM, construction, or specialist fire protection sectors Demonstrable leadership experience managing and developing large teams, including senior managers, with the ability to build high-performing, accountable cultures Experience working with third-party accreditation schemes such as FIRAS, BM TRADA, or equivalent, with a clear understanding of audit and compliance processes Commercially astute with experience in P&L responsibility, budget management, cost control, and driving profitability across business units Strong experience in client relationship management, particularly with Tier 1 contractors, public sector frameworks, housing associations, or blue-chip clients Proven ability to contribute to and win new business, including involvement in tendering, bid writing, and strategic growth initiatives Excellent knowledge of health & safety legislation and a commitment to maintaining the highest standards of HSEQ across all operations Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and implement effective solutions Excellent communication and stakeholder management skills, with the confidence to engage at board level as well as across operational teams Full UK driving licence and willingness to travel nationwide as required What s on Offer: Competitive salary of £80,000 £85,000 Car allowance Opportunity to lead a growing national division Career progression within a forward-thinking organisation This is a fantastic opportunity for an ambitious professional looking to make a significant impact within a reputable and expanding FM business.
May 04, 2026
Full time
Operations Director Passive Fire (Nationwide) North England (Ideally Sheffield-based) with Nationwide Coverage £80,000 £85,000 + Car Allowance An established Facilities Management organisation is seeking an experienced Operations Director Passive Fire to lead and develop their nationwide passive fire division. This is a senior leadership role offering the opportunity to shape strategy, drive operational excellence, and oversee large-scale compliance-focused projects across the UK. Working in partnership with a leading agency, this position is ideally suited to a driven and commercially aware professional with a strong background in passive fire protection and team leadership. Key Responsibilities: Set and deliver the overall operational strategy for the passive fire division, aligning with wider business objectives and growth plans Lead the end-to-end delivery of passive fire projects nationwide, ensuring all works are completed on time, within budget, and to the highest quality standards Ensure full compliance with current fire safety legislation, third-party accreditation requirements, and industry best practices (e.g. FIRAS, BM TRADA) Oversee audit processes, quality assurance programmes, and site inspections to maintain consistent standards across all regions Build, lead, and develop a high-performing national team, including Contracts Managers, Supervisors, and site-based operatives Implement training and development plans to upskill teams and maintain competency in line with regulatory requirements Act as the senior point of contact for key clients, developing long-term relationships and ensuring high levels of customer satisfaction and retention Work closely with commercial teams on tender submissions, pricing strategies, and contract negotiations to secure new business Monitor financial performance across projects, managing budgets, forecasting, and ensuring profitability targets are met or exceeded Identify operational risks and implement mitigation strategies to protect the business and ensure continuity of service Drive continuous improvement initiatives, introducing efficiencies in processes, systems, and resource planning Collaborate with other business units within the FM organisation to ensure integrated service delivery across contracts Provide regular reporting to senior leadership on operational performance, KPIs, compliance metrics, and growth opportunit Requirements: Extensive experience (typically 8 10+ years) within passive fire protection, with a strong track record in senior operational or director-level roles In-depth technical knowledge of passive fire measures including fire stopping, compartmentation, fire doors, and fire protection systems Strong understanding of UK fire safety legislation and guidance, including the Regulatory Reform (Fire Safety) Order and relevant British Standards Proven experience managing large-scale, multi-site contracts across a national footprint within the FM, construction, or specialist fire protection sectors Demonstrable leadership experience managing and developing large teams, including senior managers, with the ability to build high-performing, accountable cultures Experience working with third-party accreditation schemes such as FIRAS, BM TRADA, or equivalent, with a clear understanding of audit and compliance processes Commercially astute with experience in P&L responsibility, budget management, cost control, and driving profitability across business units Strong experience in client relationship management, particularly with Tier 1 contractors, public sector frameworks, housing associations, or blue-chip clients Proven ability to contribute to and win new business, including involvement in tendering, bid writing, and strategic growth initiatives Excellent knowledge of health & safety legislation and a commitment to maintaining the highest standards of HSEQ across all operations Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and implement effective solutions Excellent communication and stakeholder management skills, with the confidence to engage at board level as well as across operational teams Full UK driving licence and willingness to travel nationwide as required What s on Offer: Competitive salary of £80,000 £85,000 Car allowance Opportunity to lead a growing national division Career progression within a forward-thinking organisation This is a fantastic opportunity for an ambitious professional looking to make a significant impact within a reputable and expanding FM business.
Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 04, 2026
Seasonal
Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Cedar is working with a rapidly scaling, private equity-backed property business, delivering strong growth through a combination of strategic investment and operational excellence. This global group is looking to hire a commercially minded Senior Management Accountant. This is a fantastic opportunity to step into a role where your work directly shapes strategic decisions in a growing, dynamic organisation. You will be responsible for month-end delivery and ownership of the Board reporting pack, supporting the senior leadership and managing a team. Other responsibilities will include. Own revenue and operating cost reporting for your UK portfolio Partner with Building Managers and Department Heads to provide insight and challenge Translate operational activity into clear financial impact Lead the month-end close process (P&L, balance sheet, reconciliations) Deliver meaningful variance analysis against budget and prior periods Produce consolidated management accounts and Board reporting packs Ensure accurate allocation of corporate overheads Review and sign off outputs across the wider team Line manage and develop a small team Review AR/AP outputs and ensure timely ledger close Drive process improvements and enhance reporting (SAP & Excel) Act as a key contact for audits and senior stakeholder queries Support senior finance leadership with ad-hoc analysis Candidate profile and traits ACA / ACCA / CIMA qualified with 4+ years PQE Strong technical accounting background Ability to turn complex data into clear, commercial insight High-visibility role with Investor-level exposure Genuine ownership of reporting and outcomes Opportunity to lead, mentor, and influence Collaborative team where your ideas will be valued Please contact Cedar for a full role brief and to be considered.
May 04, 2026
Full time
Cedar is working with a rapidly scaling, private equity-backed property business, delivering strong growth through a combination of strategic investment and operational excellence. This global group is looking to hire a commercially minded Senior Management Accountant. This is a fantastic opportunity to step into a role where your work directly shapes strategic decisions in a growing, dynamic organisation. You will be responsible for month-end delivery and ownership of the Board reporting pack, supporting the senior leadership and managing a team. Other responsibilities will include. Own revenue and operating cost reporting for your UK portfolio Partner with Building Managers and Department Heads to provide insight and challenge Translate operational activity into clear financial impact Lead the month-end close process (P&L, balance sheet, reconciliations) Deliver meaningful variance analysis against budget and prior periods Produce consolidated management accounts and Board reporting packs Ensure accurate allocation of corporate overheads Review and sign off outputs across the wider team Line manage and develop a small team Review AR/AP outputs and ensure timely ledger close Drive process improvements and enhance reporting (SAP & Excel) Act as a key contact for audits and senior stakeholder queries Support senior finance leadership with ad-hoc analysis Candidate profile and traits ACA / ACCA / CIMA qualified with 4+ years PQE Strong technical accounting background Ability to turn complex data into clear, commercial insight High-visibility role with Investor-level exposure Genuine ownership of reporting and outcomes Opportunity to lead, mentor, and influence Collaborative team where your ideas will be valued Please contact Cedar for a full role brief and to be considered.
Job Title: Project Manager Location: Oldham Salary: Competitive Job Type: Full time, Permanent Oldham Engineering Limited is a well-established medium sized engineering business with a long history and exciting plans for business growth. Operating from it's UK manufacturing sites in Oldham and Sheffield, the company has premium engineering facilities totalling over 150,000 sqft. The business is ISO9001 certified and holds the 'Investors in People' accolade. This is a unique opportunity to join an established and highly regarded engineering business. We are looking to strengthen our team and appoint a Project Managers at our Oldham and Sheffield sites. Role and Responsibilities: Primary point of contact for Customer, providing timely updates and monthly reports to monitor performance. Ensure all customer requirements are effectively communicated and executed with both the customer and internally. (This will entail working at the client site and other third party sites). Ability to take the lead role as problems arise. Responsible for overseeing materials planning and routing as required. Liaise with and manage sub contractors as required. Monitor project efficiency/commercial/delivery performance and raise any Risks to the senior management team. Work closely alongside the quality departments to ensure all documentation is completed in accordance with the agreed standards. Maximise customer experience and ensure customer satisfaction in a manner likely to result in repeat business opportunities. Skills and Experience required: Qualified to degree standard or equivalent in an engineering discipline with a strong bias towards mechanical. Experience with management of customer requirements from conceptual design through to manufacturing. Ability to interpret and communicate the information contained in drawings, specifications and regulations. Experience of working in a regulated environment is preferred. The role will suit a person with good technical understanding, an ability to spot problems before they become problems and the ability and energy to resolve them once they do. The Project Manager role requires a candidate with energy, an enthusiastic approach and a can-do attitude who can work well within a team. Additional Information: As a Company we have a strong manufacturing capability and History, with over 160 years Manufacturing from the Oldham Site. The company has existing strong ties within our Sectors, supported by a strong Blue-Chip Client Base, and we look forward to developing our Team further. An excellent package is on offer. Please see our website for more information. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Mechanical Project Manager, Engineering Project Manager, Project Engineer, Contracts Manager, or Manufacturing Project Manager may also be considered for this role.
May 04, 2026
Full time
Job Title: Project Manager Location: Oldham Salary: Competitive Job Type: Full time, Permanent Oldham Engineering Limited is a well-established medium sized engineering business with a long history and exciting plans for business growth. Operating from it's UK manufacturing sites in Oldham and Sheffield, the company has premium engineering facilities totalling over 150,000 sqft. The business is ISO9001 certified and holds the 'Investors in People' accolade. This is a unique opportunity to join an established and highly regarded engineering business. We are looking to strengthen our team and appoint a Project Managers at our Oldham and Sheffield sites. Role and Responsibilities: Primary point of contact for Customer, providing timely updates and monthly reports to monitor performance. Ensure all customer requirements are effectively communicated and executed with both the customer and internally. (This will entail working at the client site and other third party sites). Ability to take the lead role as problems arise. Responsible for overseeing materials planning and routing as required. Liaise with and manage sub contractors as required. Monitor project efficiency/commercial/delivery performance and raise any Risks to the senior management team. Work closely alongside the quality departments to ensure all documentation is completed in accordance with the agreed standards. Maximise customer experience and ensure customer satisfaction in a manner likely to result in repeat business opportunities. Skills and Experience required: Qualified to degree standard or equivalent in an engineering discipline with a strong bias towards mechanical. Experience with management of customer requirements from conceptual design through to manufacturing. Ability to interpret and communicate the information contained in drawings, specifications and regulations. Experience of working in a regulated environment is preferred. The role will suit a person with good technical understanding, an ability to spot problems before they become problems and the ability and energy to resolve them once they do. The Project Manager role requires a candidate with energy, an enthusiastic approach and a can-do attitude who can work well within a team. Additional Information: As a Company we have a strong manufacturing capability and History, with over 160 years Manufacturing from the Oldham Site. The company has existing strong ties within our Sectors, supported by a strong Blue-Chip Client Base, and we look forward to developing our Team further. An excellent package is on offer. Please see our website for more information. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Mechanical Project Manager, Engineering Project Manager, Project Engineer, Contracts Manager, or Manufacturing Project Manager may also be considered for this role.
NXTGEN are delighted to be working with a highly regarded and ambitious accountancy practice that is continuing to invest heavily in its tax offering. This is a key strategic hire, offering the opportunity to take ownership of complex client work, lead a high performing team, and play a central role in driving the future direction and growth of the tax function. If you're an experienced Corporate Tax Senior Manager looking for more influence, higher quality work, and a genuine platform to shape a growing tax function, this is a role that should be firmly on your radar. This Corporate Tax Senior Manager role offers a compelling blend of technical challenge, leadership responsibility, and strategic input. You will work closely with Partners and senior stakeholders, delivering high level advisory and compliance services while influencing how the team evolves, grows, and delivers value to its clients. What's in it for you: Real ownership of a high value and diverse corporate tax portfolio Opportunity to shape and influence the direction of a growing tax team Exposure to complex advisory work including restructures, reorganisations, and strategic tax planning Clear and realistic progression pathway towards Director level A collaborative, forward thinking environment with strong leadership support The ability to work closely with Partners on growth strategy and key decisions Competitive salary and benefits package with regular reviews Ongoing professional development and support The role: Managing a portfolio of corporate tax clients, delivering a mix of compliance and high level advisory services Leading complex tax engagements, including group restructures, reorganisations, international considerations, and strategic planning projects Acting as a trusted advisor to clients, building strong, long term relationships and understanding their commercial objectives Reviewing complex corporation tax returns and ensuring the highest quality across all client deliverables Leading client meetings, confidently presenting technical advice in a clear, commercial manner Taking ownership of workflow planning, resource allocation, and ensuring delivery against deadlines and budgets Monitoring work in progress, managing recoverability, and supporting fee discussions where required Identifying scope changes and opportunities for additional services, contributing to revenue growth Driving business development activity, including supporting proposals, attending meetings, and building an external network Managing, mentoring, and developing team members, creating a high performing and collaborative team culture Providing technical guidance and supporting the wider team in developing their knowledge Working closely with other service lines to deliver a joined up and seamless client service What we are looking for: ACA, ACCA, CTA or equivalent qualified, or qualified by experience with significant corporate tax experience gained within a UK accountancy practice. Strong technical expertise across corporate tax compliance and advisory work and proven experience managing a client portfolio and leading complex assignments. A confident communicator with the ability to build relationships and influence stakeholders, demonstrable leadership experience, with a passion for developing and mentoring others. Aswell as commercial awareness and an interest in contributing to business growth, strategy and strong organisational skills with the ability to manage multiple priorities effectively. This is a standout opportunity for a Corporate Tax Senior Manager who is looking to step into a more strategic, visible role within a growing and ambitious firm. If you are keen to take ownership, influence direction, and play a key part in shaping a successful tax function, this role offers the platform to do exactly that.
May 04, 2026
Full time
NXTGEN are delighted to be working with a highly regarded and ambitious accountancy practice that is continuing to invest heavily in its tax offering. This is a key strategic hire, offering the opportunity to take ownership of complex client work, lead a high performing team, and play a central role in driving the future direction and growth of the tax function. If you're an experienced Corporate Tax Senior Manager looking for more influence, higher quality work, and a genuine platform to shape a growing tax function, this is a role that should be firmly on your radar. This Corporate Tax Senior Manager role offers a compelling blend of technical challenge, leadership responsibility, and strategic input. You will work closely with Partners and senior stakeholders, delivering high level advisory and compliance services while influencing how the team evolves, grows, and delivers value to its clients. What's in it for you: Real ownership of a high value and diverse corporate tax portfolio Opportunity to shape and influence the direction of a growing tax team Exposure to complex advisory work including restructures, reorganisations, and strategic tax planning Clear and realistic progression pathway towards Director level A collaborative, forward thinking environment with strong leadership support The ability to work closely with Partners on growth strategy and key decisions Competitive salary and benefits package with regular reviews Ongoing professional development and support The role: Managing a portfolio of corporate tax clients, delivering a mix of compliance and high level advisory services Leading complex tax engagements, including group restructures, reorganisations, international considerations, and strategic planning projects Acting as a trusted advisor to clients, building strong, long term relationships and understanding their commercial objectives Reviewing complex corporation tax returns and ensuring the highest quality across all client deliverables Leading client meetings, confidently presenting technical advice in a clear, commercial manner Taking ownership of workflow planning, resource allocation, and ensuring delivery against deadlines and budgets Monitoring work in progress, managing recoverability, and supporting fee discussions where required Identifying scope changes and opportunities for additional services, contributing to revenue growth Driving business development activity, including supporting proposals, attending meetings, and building an external network Managing, mentoring, and developing team members, creating a high performing and collaborative team culture Providing technical guidance and supporting the wider team in developing their knowledge Working closely with other service lines to deliver a joined up and seamless client service What we are looking for: ACA, ACCA, CTA or equivalent qualified, or qualified by experience with significant corporate tax experience gained within a UK accountancy practice. Strong technical expertise across corporate tax compliance and advisory work and proven experience managing a client portfolio and leading complex assignments. A confident communicator with the ability to build relationships and influence stakeholders, demonstrable leadership experience, with a passion for developing and mentoring others. Aswell as commercial awareness and an interest in contributing to business growth, strategy and strong organisational skills with the ability to manage multiple priorities effectively. This is a standout opportunity for a Corporate Tax Senior Manager who is looking to step into a more strategic, visible role within a growing and ambitious firm. If you are keen to take ownership, influence direction, and play a key part in shaping a successful tax function, this role offers the platform to do exactly that.
Head of Engineering Data Engineering - Engineering Leadership - Azure - Up to £110,000 Hybrid / Mostly Remote - Midlands-based (preferred) This organisation is entering a significant growth phase and is currently preparing for large, high-profile public-sector project that will materially scale its technology and engineering landscape. The engineering function is being reshaped to support this next phase. Historically, senior leaders have worn multiple hats across architecture and delivery, this role has been designed differently. The focus is now on strong, strategic engineering leadership, with less emphasis on hands-on technical ownership and more on guiding teams, setting standards, and ensuring delivery at scale. There is also clear long-term progression, with scope for this role to evolve into a broader Engineering Director position within the next 12-18 months. You will work with: Senior stakeholders across Technology and the wider business Engineering Managers and Team Leads across Data and Software disciplines Multiple engineering squads, including an established near-shore function Leadership peers shaping engineering strategy, delivery, and growth What the role involves: Leadership of 30 engineers across Data and Software Engineering Oversight of multiple squads, with a mix of direct and dotted-line management Setting engineering standards, ways of working and delivery expectations Providing senior-level challenge and guidance to engineers and managers Ensuring engineering outcomes align with business and programme goals Playing a key role in shaping the future structure of the engineering function Technology environment (for context): .NET SQL Server-based platforms Databricks Microsoft Azure Benefits & package: Hybrid working: teams are largely remote In-office collaboration typically 1-2 times per month, mainly for workshops Occasional travel to other UK offices and near-shore locations Strong internal visibility and long-term career progression Key experience required: Senior leadership experience within Data Engineering (essential) Background leading engineering teams at Head-of or equivalent level Broader exposure to Software Engineering environments (.NET desirable) Experience managing engineering delivery across multiple teams or squads Comfortable operating at a senior, strategic level rather than hands-on Strong people leadership, communication and stakeholder management skills Interested? This is a rare opportunity to step into a high-impact leadership role during a critical growth period, with genuine progression baked into the position. Apply now or send your CV directly to be considered
May 04, 2026
Full time
Head of Engineering Data Engineering - Engineering Leadership - Azure - Up to £110,000 Hybrid / Mostly Remote - Midlands-based (preferred) This organisation is entering a significant growth phase and is currently preparing for large, high-profile public-sector project that will materially scale its technology and engineering landscape. The engineering function is being reshaped to support this next phase. Historically, senior leaders have worn multiple hats across architecture and delivery, this role has been designed differently. The focus is now on strong, strategic engineering leadership, with less emphasis on hands-on technical ownership and more on guiding teams, setting standards, and ensuring delivery at scale. There is also clear long-term progression, with scope for this role to evolve into a broader Engineering Director position within the next 12-18 months. You will work with: Senior stakeholders across Technology and the wider business Engineering Managers and Team Leads across Data and Software disciplines Multiple engineering squads, including an established near-shore function Leadership peers shaping engineering strategy, delivery, and growth What the role involves: Leadership of 30 engineers across Data and Software Engineering Oversight of multiple squads, with a mix of direct and dotted-line management Setting engineering standards, ways of working and delivery expectations Providing senior-level challenge and guidance to engineers and managers Ensuring engineering outcomes align with business and programme goals Playing a key role in shaping the future structure of the engineering function Technology environment (for context): .NET SQL Server-based platforms Databricks Microsoft Azure Benefits & package: Hybrid working: teams are largely remote In-office collaboration typically 1-2 times per month, mainly for workshops Occasional travel to other UK offices and near-shore locations Strong internal visibility and long-term career progression Key experience required: Senior leadership experience within Data Engineering (essential) Background leading engineering teams at Head-of or equivalent level Broader exposure to Software Engineering environments (.NET desirable) Experience managing engineering delivery across multiple teams or squads Comfortable operating at a senior, strategic level rather than hands-on Strong people leadership, communication and stakeholder management skills Interested? This is a rare opportunity to step into a high-impact leadership role during a critical growth period, with genuine progression baked into the position. Apply now or send your CV directly to be considered
