Rygor Group are looking for a Health and Safety Manager who will be responsible for developing, implementing and maintaining the organisation's Health, Safety, and Environmental (HSE) management system across all automotive sites. You will ideally be based along the M4 corridor. The right candidate will have excellent communication and interpersonal skills with the ability to influence stakeholders at all levels, strong analytical and report writing abilities, and proficiency in Microsoft Office. You will add value by ensuring full compliance with UK H & S legislation, driving a strong safety culture and minimising risk across all aspects of the auto trade - including workshops, showrooms, parts departments and customer areas. Required Qualifications and Experience Education: A recognised Health and Safety qualification, such as a NEBOSH National General Certificate. Experience: Proven experience in a dedicated Health and Safety role, preferably within the automotive, engineering, manufacturing or similar high risk technical environment. Knowledge: Strong working knowledge of UK Health, Safety and Environmental legislation with specific knowledge of safety relating to Workplace Transport Regulations, vehicle repair, lifting equipment (LOLER) and hazardous substances (COSHH). This knowledge is essential. Key Responsibilities Policy and System Management Develop, implement and review comprehensive HSE policies, procedures and safe systems of work (SSOW) tailored to the auto trade environment (for example, working with vehicle lifts, handling hazardous substances and managing fire safety in workshops). Maintain and continuously improve the H&S Management System, ensuring it meets standards such as ISO 45001 where applicable. Compliance and Auditing Ensure the business adheres to all relevant UK legislation including the Health and Safety at Work etc. Act 1974 and associated regulations (LOLER, PUWER, COSHH, DSEAR). Conduct regular internal audits, inspections and site safety checks across all locations. Manage and coordinate external H&S audits and regulatory visits (ex. HSE inspectors). Undertake and review comprehensive risk assessments for all activities, equipment and processes, particularly in high risk areas such as vehicle maintenance bays and paint spray booths. Implement effective control measures to mitigate identified risks. Lead investigations of all accidents, incidents and near misses, ensuring thorough root cause analysis. Manage RIDDOR reporting where legally required. Develop and implement corrective and preventative actions to avoid recurrence. Training and Culture Develop and deliver H&S training programs for all staff, including induction, manual handling, fire warden and COSHH training. Champion a positive and proactive safety culture through engagement, communication and visible safety leadership. Environmental Compliance Manage environmental compliance, including the safe storage and disposal of Benefits for you An extra day off for your Birthday Business closes 24 December and 27 December in 2025, so you can enjoy your time off over the festive period 23 days of annual leave per year PLUS Bank Holidays Four times the death in service benefit. Working for an official Great Place to Work and UK Best Workplace. Working for a Best UK Workplace for Wellbeing and Development. Awarded Armed Forces Covenant Silver Award (RLS) Working with our award winning team - we are Motor Trader's CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process. Auto enrolment pension. Rygor Group Ranked 101 in SW Business Insider's Top 500 Companies Enhanced Maternity and Paternity pay policies. Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication. Annual appraisals programme and progression opportunities. Manufacturer training and access to our in house training. Long service recognition and annual leave increase after 5 years' service. Branded uniform Charities of the Year programme, Army Sport sponsors and community engagement initiatives Our Process When applying, please include a full current CV with your current salary outlined and notice period. Once this has been reviewed, we will be in touch to advise if your application will be progressed to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom. We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress. Additional Benefits Company Pension Death in Service Cover About the Company Rygor is an award winning, multi franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Their business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand new Mercedes Benz Passenger Car Aftersales facility in 2024 and running four new vehicle maintenance units in 2025. Their commitment to excellence has earned them multiple industry and network awards, and in 2025, they were proud to be named Employer of the Year at the prestigious Motor Trader Awards. They also received the Silver award for their onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award winning induction and support from day one. They are officially a Great Place to Work (four years running), and their company culture truly reflects their core values: Rewarding, Reliable and Respectful. Exceptional customer service is at the heart of what they do, and so is creating an environment where their team can thrive. Rygor Group comprises a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of their team members, they have secured their position as one of the UK's top automotive Groups, with a turnover of circa £300m a year. prioritises your safety. We never use WhatsApp for candidate communication or request sensitive information during applications. For a secure job search experience, visit JobsAware for free expert guidance on safer work environments. Register and upload your CV to apply with just one click Sign Up To Our Emails Get the hottest news, events and promotions sent straight to your inbox. The Morning After - Truck news delivered direct to your inbox. The Friday Trader - For the latest truck deals & supplier promotions. Get the app for the best HGV Traders experience.
Apr 02, 2026
Full time
Rygor Group are looking for a Health and Safety Manager who will be responsible for developing, implementing and maintaining the organisation's Health, Safety, and Environmental (HSE) management system across all automotive sites. You will ideally be based along the M4 corridor. The right candidate will have excellent communication and interpersonal skills with the ability to influence stakeholders at all levels, strong analytical and report writing abilities, and proficiency in Microsoft Office. You will add value by ensuring full compliance with UK H & S legislation, driving a strong safety culture and minimising risk across all aspects of the auto trade - including workshops, showrooms, parts departments and customer areas. Required Qualifications and Experience Education: A recognised Health and Safety qualification, such as a NEBOSH National General Certificate. Experience: Proven experience in a dedicated Health and Safety role, preferably within the automotive, engineering, manufacturing or similar high risk technical environment. Knowledge: Strong working knowledge of UK Health, Safety and Environmental legislation with specific knowledge of safety relating to Workplace Transport Regulations, vehicle repair, lifting equipment (LOLER) and hazardous substances (COSHH). This knowledge is essential. Key Responsibilities Policy and System Management Develop, implement and review comprehensive HSE policies, procedures and safe systems of work (SSOW) tailored to the auto trade environment (for example, working with vehicle lifts, handling hazardous substances and managing fire safety in workshops). Maintain and continuously improve the H&S Management System, ensuring it meets standards such as ISO 45001 where applicable. Compliance and Auditing Ensure the business adheres to all relevant UK legislation including the Health and Safety at Work etc. Act 1974 and associated regulations (LOLER, PUWER, COSHH, DSEAR). Conduct regular internal audits, inspections and site safety checks across all locations. Manage and coordinate external H&S audits and regulatory visits (ex. HSE inspectors). Undertake and review comprehensive risk assessments for all activities, equipment and processes, particularly in high risk areas such as vehicle maintenance bays and paint spray booths. Implement effective control measures to mitigate identified risks. Lead investigations of all accidents, incidents and near misses, ensuring thorough root cause analysis. Manage RIDDOR reporting where legally required. Develop and implement corrective and preventative actions to avoid recurrence. Training and Culture Develop and deliver H&S training programs for all staff, including induction, manual handling, fire warden and COSHH training. Champion a positive and proactive safety culture through engagement, communication and visible safety leadership. Environmental Compliance Manage environmental compliance, including the safe storage and disposal of Benefits for you An extra day off for your Birthday Business closes 24 December and 27 December in 2025, so you can enjoy your time off over the festive period 23 days of annual leave per year PLUS Bank Holidays Four times the death in service benefit. Working for an official Great Place to Work and UK Best Workplace. Working for a Best UK Workplace for Wellbeing and Development. Awarded Armed Forces Covenant Silver Award (RLS) Working with our award winning team - we are Motor Trader's CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process. Auto enrolment pension. Rygor Group Ranked 101 in SW Business Insider's Top 500 Companies Enhanced Maternity and Paternity pay policies. Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication. Annual appraisals programme and progression opportunities. Manufacturer training and access to our in house training. Long service recognition and annual leave increase after 5 years' service. Branded uniform Charities of the Year programme, Army Sport sponsors and community engagement initiatives Our Process When applying, please include a full current CV with your current salary outlined and notice period. Once this has been reviewed, we will be in touch to advise if your application will be progressed to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom. We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress. Additional Benefits Company Pension Death in Service Cover About the Company Rygor is an award winning, multi franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Their business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand new Mercedes Benz Passenger Car Aftersales facility in 2024 and running four new vehicle maintenance units in 2025. Their commitment to excellence has earned them multiple industry and network awards, and in 2025, they were proud to be named Employer of the Year at the prestigious Motor Trader Awards. They also received the Silver award for their onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award winning induction and support from day one. They are officially a Great Place to Work (four years running), and their company culture truly reflects their core values: Rewarding, Reliable and Respectful. Exceptional customer service is at the heart of what they do, and so is creating an environment where their team can thrive. Rygor Group comprises a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of their team members, they have secured their position as one of the UK's top automotive Groups, with a turnover of circa £300m a year. prioritises your safety. We never use WhatsApp for candidate communication or request sensitive information during applications. For a secure job search experience, visit JobsAware for free expert guidance on safer work environments. Register and upload your CV to apply with just one click Sign Up To Our Emails Get the hottest news, events and promotions sent straight to your inbox. The Morning After - Truck news delivered direct to your inbox. The Friday Trader - For the latest truck deals & supplier promotions. Get the app for the best HGV Traders experience.
Director Solution Consulting UK & I page is loaded Director Solution Consulting UK & Ilocations: United Kingdomtime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR109227Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.# As the Director of Solutions Consulting for UKI , you will play a pivotal role in driving sales success by leading and empowering a high-performing team of Solution Consultants. You'll provide strategic and technical leadership, set a clear vision, and execute a plan aligned with our growth objectives. Partnering closely with Sales Leadership and cross-functional teams across EMEA, you'll ensure Genesys continues to deliver exceptional value to our customers and partners. What You'll Do Lead, coach, and inspire a team of Solution Consultants, fostering a culture of excellence, continuous learning, and customer obsession. Partner with Sales and regional leadership to define and execute go-to-market strategies that align with business priorities and accelerate growth. Guide the team as trusted advisors , providing technical expertise and solution insight throughout the sales cycle to deliver value-driven customer outcomes through consultative engagement, solution design, and value-based storytelling. Ensure customer alignment by helping the team design tailored, data-driven solutions that address specific business challenges and priorities. Strengthen relationships with key customers, partners, and the broader technology ecosystem, representing Genesys as a thought leader at customer engagements, industry events, and conferences. Promote continuous improvement , optimizing processes, tools, and best practices to enhance team efficiency, impact, and alignment with global standards. Champion innovation , partnering with Product Management and Engineering to provide actionable, data-driven insights on customer needs, market trends, and product evolution. Monitor and report on key team performance metrics, sales enablement outcomes, and the business impact of Solution Consulting to executive leadership. Stay ahead of market trends and emerging technologies , ensuring the team maintains strong domain expertise and a competitive advantage. Qualifications Bachelor's degree in a relevant technical field; advanced degree preferred. 10+ years of experience in Solutions Consulting, Technical Sales or related leadership roles. Proven ability to build and manage high-performing teams. Deep understanding of AI, CCaaS, Customer & Employee Experience, and Digital domains. Exceptional communication and data-driven storytelling skills, able to articulate complex concepts to diverse audiences. Strategic thinker with strong problem-solving and innovation mindset. Highly collaborative, working effectively across Sales, Customer Success, Product, and Engineering. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Apr 02, 2026
Full time
Director Solution Consulting UK & I page is loaded Director Solution Consulting UK & Ilocations: United Kingdomtime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR109227Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.# As the Director of Solutions Consulting for UKI , you will play a pivotal role in driving sales success by leading and empowering a high-performing team of Solution Consultants. You'll provide strategic and technical leadership, set a clear vision, and execute a plan aligned with our growth objectives. Partnering closely with Sales Leadership and cross-functional teams across EMEA, you'll ensure Genesys continues to deliver exceptional value to our customers and partners. What You'll Do Lead, coach, and inspire a team of Solution Consultants, fostering a culture of excellence, continuous learning, and customer obsession. Partner with Sales and regional leadership to define and execute go-to-market strategies that align with business priorities and accelerate growth. Guide the team as trusted advisors , providing technical expertise and solution insight throughout the sales cycle to deliver value-driven customer outcomes through consultative engagement, solution design, and value-based storytelling. Ensure customer alignment by helping the team design tailored, data-driven solutions that address specific business challenges and priorities. Strengthen relationships with key customers, partners, and the broader technology ecosystem, representing Genesys as a thought leader at customer engagements, industry events, and conferences. Promote continuous improvement , optimizing processes, tools, and best practices to enhance team efficiency, impact, and alignment with global standards. Champion innovation , partnering with Product Management and Engineering to provide actionable, data-driven insights on customer needs, market trends, and product evolution. Monitor and report on key team performance metrics, sales enablement outcomes, and the business impact of Solution Consulting to executive leadership. Stay ahead of market trends and emerging technologies , ensuring the team maintains strong domain expertise and a competitive advantage. Qualifications Bachelor's degree in a relevant technical field; advanced degree preferred. 10+ years of experience in Solutions Consulting, Technical Sales or related leadership roles. Proven ability to build and manage high-performing teams. Deep understanding of AI, CCaaS, Customer & Employee Experience, and Digital domains. Exceptional communication and data-driven storytelling skills, able to articulate complex concepts to diverse audiences. Strategic thinker with strong problem-solving and innovation mindset. Highly collaborative, working effectively across Sales, Customer Success, Product, and Engineering. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Technical Sales Engineer - Pumps Industry Location: National Salary: £50,000 - £65,000 basic salary OTE: £85,000 - £100,000 (with top performers earning up to £150,000) Car Allowance: £6,000 per annum Additional Benefits: Company vehicle, laptop, phone, 23 days annual leave + bank holidays, pension scheme About the Role Are you an experienced Sales Engineer with a strong background in the pumps industry, specifically in drainage and sewage solutions? If you have the technical expertise and a proven sales track record in a similar role, this is an exciting opportunity for you! We are looking for a Technical Sales Engineer to join our dynamic team. In this national role, you will be responsible for working closely with end-user clients to identify, troubleshoot, and provide solutions tailored to their needs. Your expertise in pumps, particularly for drainage and sewage applications, will be key in driving sales and building strong, long-term relationships. Key Responsibilities Visit new and existing clients for technical sales support and fault finding on site. Issue quotations that align with company gross profit targets. Drive new business through effective prospecting and identifying new clients in need of our pump solutions. Manage larger orders from initial client engagement through to delivery, ensuring client expectations and timelines are met. Develop and maintain strong relationships with key clients within the drainage & sewage pump sectors. Demonstrate strategies for building long-term client loyalty and repeat business. Use your in-depth technical knowledge to provide tailored solutions to client challenges. Produce site/technical reports to provide feedback to the production department, ensuring smooth transitions and project completions. Utilize CRM software to manage sales pipelines and client interactions. Continuously measure and improve your sales performance and results in the technical sales domain. About You To thrive in this role, you will need: Proven experience working within the pumps industry, specifically in drainage and sewage applications. Experience working for a pumps distributor or supplier, with a track record of successful end-user client visits, fault finding, and solution selling. Willingness to travel regularly, including overnight stays, especially for work in London and other locations across the UK. Why Join Us? Attractive Earnings Potential: With a competitive base salary of £50,000 - £65,000 and the opportunity to earn up to £150,000 with commission, the earning potential is significant for high achievers. Comprehensive Benefits: Enjoy a company vehicle, laptop, phone, pension scheme, and 23 days annual leave, plus bank holidays. A Supportive & Collaborative Team Culture: We offer a supportive environment where your ideas and innovation are valued, with company events and a culture that celebrates success. Career Growth: With a focus on long-term development, you'll have the opportunity to grow in your role and take on new challenges within the business. Thank you for applying for this position. If you have any further questions, please contact Shannon Clough at Interaction Leeds on / INDLEE
Apr 02, 2026
Full time
Technical Sales Engineer - Pumps Industry Location: National Salary: £50,000 - £65,000 basic salary OTE: £85,000 - £100,000 (with top performers earning up to £150,000) Car Allowance: £6,000 per annum Additional Benefits: Company vehicle, laptop, phone, 23 days annual leave + bank holidays, pension scheme About the Role Are you an experienced Sales Engineer with a strong background in the pumps industry, specifically in drainage and sewage solutions? If you have the technical expertise and a proven sales track record in a similar role, this is an exciting opportunity for you! We are looking for a Technical Sales Engineer to join our dynamic team. In this national role, you will be responsible for working closely with end-user clients to identify, troubleshoot, and provide solutions tailored to their needs. Your expertise in pumps, particularly for drainage and sewage applications, will be key in driving sales and building strong, long-term relationships. Key Responsibilities Visit new and existing clients for technical sales support and fault finding on site. Issue quotations that align with company gross profit targets. Drive new business through effective prospecting and identifying new clients in need of our pump solutions. Manage larger orders from initial client engagement through to delivery, ensuring client expectations and timelines are met. Develop and maintain strong relationships with key clients within the drainage & sewage pump sectors. Demonstrate strategies for building long-term client loyalty and repeat business. Use your in-depth technical knowledge to provide tailored solutions to client challenges. Produce site/technical reports to provide feedback to the production department, ensuring smooth transitions and project completions. Utilize CRM software to manage sales pipelines and client interactions. Continuously measure and improve your sales performance and results in the technical sales domain. About You To thrive in this role, you will need: Proven experience working within the pumps industry, specifically in drainage and sewage applications. Experience working for a pumps distributor or supplier, with a track record of successful end-user client visits, fault finding, and solution selling. Willingness to travel regularly, including overnight stays, especially for work in London and other locations across the UK. Why Join Us? Attractive Earnings Potential: With a competitive base salary of £50,000 - £65,000 and the opportunity to earn up to £150,000 with commission, the earning potential is significant for high achievers. Comprehensive Benefits: Enjoy a company vehicle, laptop, phone, pension scheme, and 23 days annual leave, plus bank holidays. A Supportive & Collaborative Team Culture: We offer a supportive environment where your ideas and innovation are valued, with company events and a culture that celebrates success. Career Growth: With a focus on long-term development, you'll have the opportunity to grow in your role and take on new challenges within the business. Thank you for applying for this position. If you have any further questions, please contact Shannon Clough at Interaction Leeds on / INDLEE
A leading cloud security company in the UK is seeking a Solutions Engineer to support enterprise customers and provide technical leadership in cloud security. This role involves partnering with sales teams, conducting product demonstrations, and assisting customers in maximizing value from cloud solutions. Ideal candidates will have hands-on experience with AWS, Azure, and GCP, along with proven skills in technical sales and customer engagement. This position offers a unique opportunity to make a significant impact in a fast-growing startup.
Apr 02, 2026
Full time
A leading cloud security company in the UK is seeking a Solutions Engineer to support enterprise customers and provide technical leadership in cloud security. This role involves partnering with sales teams, conducting product demonstrations, and assisting customers in maximizing value from cloud solutions. Ideal candidates will have hands-on experience with AWS, Azure, and GCP, along with proven skills in technical sales and customer engagement. This position offers a unique opportunity to make a significant impact in a fast-growing startup.
Mission: To drive our growth further and provide support to our strategic customers in UK, we are looking for a Tendering Engineer with an interest in frontend design, consulting and estimation to join our team. The successful candidate will work across a portfolio of our key customers developing designs and helping estimate the cost of our offers. Responsibilities: Prepare design schemes and solutions based on the requirements and client requests Work with engineers and sales people in the BMS team to get additional design inputs for complex schemes Work with sub-contractors for panels quotes Work with sub-contractors for installation quotes Prepare cost estimates and manage internal approvals on costs as appropriate Work with client and attend site if needed in order to understand their requirements and build a quote. Present the offers to clients, and attend mid-bid and post bid clarification meetings Work with sales to attend negotiations and close out contracts Prepare handover to operations for delivery Skills and attributes: Be able to demonstrate related work experience and a strong track record in similar role Demonstrated background with building management systems Ability to engage with Customers and Account Managers in workshops and draw out technical requirements Strong communication and time management skills At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue % organic growth + employees in 100+ countries on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
Apr 02, 2026
Full time
Mission: To drive our growth further and provide support to our strategic customers in UK, we are looking for a Tendering Engineer with an interest in frontend design, consulting and estimation to join our team. The successful candidate will work across a portfolio of our key customers developing designs and helping estimate the cost of our offers. Responsibilities: Prepare design schemes and solutions based on the requirements and client requests Work with engineers and sales people in the BMS team to get additional design inputs for complex schemes Work with sub-contractors for panels quotes Work with sub-contractors for installation quotes Prepare cost estimates and manage internal approvals on costs as appropriate Work with client and attend site if needed in order to understand their requirements and build a quote. Present the offers to clients, and attend mid-bid and post bid clarification meetings Work with sales to attend negotiations and close out contracts Prepare handover to operations for delivery Skills and attributes: Be able to demonstrate related work experience and a strong track record in similar role Demonstrated background with building management systems Ability to engage with Customers and Account Managers in workshops and draw out technical requirements Strong communication and time management skills At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue % organic growth + employees in 100+ countries on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
NLA media access limited represents the intellectual property rights of prominent publishing brands in the UK - more than 14,000 newspaper and magazine print and web titles, from over 300 publishers. The company also operates a database providing content and services to media monitoring agencies and publishers, containing 250 million articles from print and web publications. We are looking for a Head of Architecture for our technology department. You will work closely with engineering, SRE, product and data teams to define and guide the overall architecture of our digital platforms and services. The role is responsible for ensuring our systems evolve in a coherent, scalable and secure way as the business continues to modernise its technology and data platforms. To be successful in this role you will be an experienced technology leader who is comfortable operating across both the business and technical domains. As a key member of the technology leadership group, you will need the skills and experience to guide architectural decisions across internal teams and external delivery partners. Technically, the role stretches from understanding our existing systems, integrations and data landscape, through to defining a clear target architecture and ensuring that new initiatives and platform changes align with that direction. You will work closely with engineering, SRE and product teams to balance pragmatic delivery with long-term platform integrity. The role reports into the Chief Digital Officer and works closely with the Head of Engineering and other technology leaders as part of the Technology & Digital team. The technology team works remotely, and our Sales and Finance teams are hybrid with a mix of working from home and from our headquarters in Royal Tunbridge Wells. This role will be remote, with an expectation of one or two days per quarter in the office. The office is less than a 5 minute walk from the train station, with trains directly into London and elsewhere. Responsibilities Alongside engineering, SRE, product and data teams your primary focus will be guiding the architectural direction of our digital platforms and ensuring systems evolve in a coherent, scalable and well-governed way Drawing on both your own and your wider teams' knowledge of system design, delivery approaches and user needs, you will be able to guide architectural decisions which support reliable services, efficient delivery and long-term platform sustainability Architecture Strategy and Governance Define and evolve the target architecture across our digital platforms and supporting systems Establish and maintain architectural principles, standards and reference patterns to guide engineering teams and external partners Ensure new systems, technologies and integrations align with the broader platform strategy and long-term technical direction Maintain visibility of emerging technologies and industry practices to inform future platform evolution Platform Architecture and Technical Leadership Provide architectural leadership across application, data, integration and infrastructure domains Work closely with engineering teams and external delivery partners to review and guide system designs and technical approaches Identify opportunities to simplify, rationalise or modernise parts of the technology landscape Support evaluation and proof-of-concept work to de-risk major technology choices or platform changes Governance and Delivery Alignment Establish and operate architecture governance processes, including review and approval of significant changes or new technologies Provide architectural guidance to ensure engineering teams and external partners build solutions aligned with the target architecture Resolve cross-team architectural challenges where system-wide trade-offs are required Ensure architectural considerations such as scalability, resilience, observability and security are incorporated into solution designs Collaboration and Stakeholder Engagement Work closely with engineering, SRE, product and data teams to align platform architecture with product and delivery plans Provide architectural input into major initiatives, technology investments and transformation programmes Communicate architectural decisions and technical trade-offs clearly to both technical and non-technical stakeholders Support technology leadership in ensuring the organisation's platforms remain robust, scalable and fit for future business needs Technical Skills Strong experience designing and governing modern digital platform architectures Experience working with cloud-based infrastructure and distributed systems Experience designing systems that integrate across multiple services, data platforms and APIs Good understanding of modern engineering practices such as CI/CD, infrastructure as code and cloud-native architectures Experience evaluating new technologies and guiding technology adoption Architecture and Delivery Experience defining and maintaining architectural standards and governance processes Experience guiding architecture across multiple teams and delivery partners Ability to balance long-term architectural strategy with pragmatic delivery constraints Experience supporting platform modernisation or transformation programmes Soft Skills Excellent communication, analytical and problem-solving skills with the ability to work effectively across engineering teams and business stakeholders Ability to clearly explain complex technical concepts and architectural trade-offs Strong collaboration and influencing skills when working across teams without direct authority Strategic thinking combined with a pragmatic approach to delivery You MUST be able to demonstrate prior relevant architecture or senior engineering experience You MUST be based in the United Kingdom and eligible to work in the United Kingdom. Private Healthcare Plan Pension Plan Life Assurance Remote with occasional 'team days' and meetings in the office or in London Training & Development Employee Assistance Programme Bonus scheme 25 days annual leave, increasing with service Upon application your personal data will be processed according to our privacy policy.
Apr 02, 2026
Full time
NLA media access limited represents the intellectual property rights of prominent publishing brands in the UK - more than 14,000 newspaper and magazine print and web titles, from over 300 publishers. The company also operates a database providing content and services to media monitoring agencies and publishers, containing 250 million articles from print and web publications. We are looking for a Head of Architecture for our technology department. You will work closely with engineering, SRE, product and data teams to define and guide the overall architecture of our digital platforms and services. The role is responsible for ensuring our systems evolve in a coherent, scalable and secure way as the business continues to modernise its technology and data platforms. To be successful in this role you will be an experienced technology leader who is comfortable operating across both the business and technical domains. As a key member of the technology leadership group, you will need the skills and experience to guide architectural decisions across internal teams and external delivery partners. Technically, the role stretches from understanding our existing systems, integrations and data landscape, through to defining a clear target architecture and ensuring that new initiatives and platform changes align with that direction. You will work closely with engineering, SRE and product teams to balance pragmatic delivery with long-term platform integrity. The role reports into the Chief Digital Officer and works closely with the Head of Engineering and other technology leaders as part of the Technology & Digital team. The technology team works remotely, and our Sales and Finance teams are hybrid with a mix of working from home and from our headquarters in Royal Tunbridge Wells. This role will be remote, with an expectation of one or two days per quarter in the office. The office is less than a 5 minute walk from the train station, with trains directly into London and elsewhere. Responsibilities Alongside engineering, SRE, product and data teams your primary focus will be guiding the architectural direction of our digital platforms and ensuring systems evolve in a coherent, scalable and well-governed way Drawing on both your own and your wider teams' knowledge of system design, delivery approaches and user needs, you will be able to guide architectural decisions which support reliable services, efficient delivery and long-term platform sustainability Architecture Strategy and Governance Define and evolve the target architecture across our digital platforms and supporting systems Establish and maintain architectural principles, standards and reference patterns to guide engineering teams and external partners Ensure new systems, technologies and integrations align with the broader platform strategy and long-term technical direction Maintain visibility of emerging technologies and industry practices to inform future platform evolution Platform Architecture and Technical Leadership Provide architectural leadership across application, data, integration and infrastructure domains Work closely with engineering teams and external delivery partners to review and guide system designs and technical approaches Identify opportunities to simplify, rationalise or modernise parts of the technology landscape Support evaluation and proof-of-concept work to de-risk major technology choices or platform changes Governance and Delivery Alignment Establish and operate architecture governance processes, including review and approval of significant changes or new technologies Provide architectural guidance to ensure engineering teams and external partners build solutions aligned with the target architecture Resolve cross-team architectural challenges where system-wide trade-offs are required Ensure architectural considerations such as scalability, resilience, observability and security are incorporated into solution designs Collaboration and Stakeholder Engagement Work closely with engineering, SRE, product and data teams to align platform architecture with product and delivery plans Provide architectural input into major initiatives, technology investments and transformation programmes Communicate architectural decisions and technical trade-offs clearly to both technical and non-technical stakeholders Support technology leadership in ensuring the organisation's platforms remain robust, scalable and fit for future business needs Technical Skills Strong experience designing and governing modern digital platform architectures Experience working with cloud-based infrastructure and distributed systems Experience designing systems that integrate across multiple services, data platforms and APIs Good understanding of modern engineering practices such as CI/CD, infrastructure as code and cloud-native architectures Experience evaluating new technologies and guiding technology adoption Architecture and Delivery Experience defining and maintaining architectural standards and governance processes Experience guiding architecture across multiple teams and delivery partners Ability to balance long-term architectural strategy with pragmatic delivery constraints Experience supporting platform modernisation or transformation programmes Soft Skills Excellent communication, analytical and problem-solving skills with the ability to work effectively across engineering teams and business stakeholders Ability to clearly explain complex technical concepts and architectural trade-offs Strong collaboration and influencing skills when working across teams without direct authority Strategic thinking combined with a pragmatic approach to delivery You MUST be able to demonstrate prior relevant architecture or senior engineering experience You MUST be based in the United Kingdom and eligible to work in the United Kingdom. Private Healthcare Plan Pension Plan Life Assurance Remote with occasional 'team days' and meetings in the office or in London Training & Development Employee Assistance Programme Bonus scheme 25 days annual leave, increasing with service Upon application your personal data will be processed according to our privacy policy.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Impact Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry Work with your peers to develop a Domain Consultant training curriculum Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO Lead conversations focused on industry trends and emerging changes to the security landscape Discuss competitor offerings in the marketplace and positions ours as the best solution Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions Review and guide your team's technical validation plans including POV (proof of value) test plans and customer readiness/requirements Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business Act as an escalation point for pre sales and collaborate with post sales teams for issues that arise Work with product teams to build requirements and roadmap development plans for our Cortex customers Maintain an understanding of competitor selling strategies and technologies Up to 50% travel within assigned region Qualifications Your Experience Experience leading customer facing pre sales engineering or solutions architect teams 5+ years experience in sales engineering within SIEM, SOAR, SOC, and/or endpoint environments Industry knowledge of security operations market trends and awareness of our roadmap and technology development efforts Experience delivering comprehensive security solutions Strong communication (written and verbal) and presentation skills Experience in leading large teams, allocating resources, managing engagements and resource efficiency Proficient in English Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Apr 02, 2026
Full time
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Impact Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry Work with your peers to develop a Domain Consultant training curriculum Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO Lead conversations focused on industry trends and emerging changes to the security landscape Discuss competitor offerings in the marketplace and positions ours as the best solution Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions Review and guide your team's technical validation plans including POV (proof of value) test plans and customer readiness/requirements Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business Act as an escalation point for pre sales and collaborate with post sales teams for issues that arise Work with product teams to build requirements and roadmap development plans for our Cortex customers Maintain an understanding of competitor selling strategies and technologies Up to 50% travel within assigned region Qualifications Your Experience Experience leading customer facing pre sales engineering or solutions architect teams 5+ years experience in sales engineering within SIEM, SOAR, SOC, and/or endpoint environments Industry knowledge of security operations market trends and awareness of our roadmap and technology development efforts Experience delivering comprehensive security solutions Strong communication (written and verbal) and presentation skills Experience in leading large teams, allocating resources, managing engagements and resource efficiency Proficient in English Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. SUMMARY As a Solutions Engineer, you will be responsible for supporting our enterprise customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. WHAT YOU'LL DO Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets. Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes. Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value). Invest time in learning new product features, industry related developments, and broadening your overall technical skillset. Represent Wiz in technical forums such as trade shows, technical meet ups, and industry events. WHAT YOU'LL BRING Ability to deliver world class demonstrations and training experience to our channel customers Mastered the technical sales process Thrive in a creative technical role assisting partners to build a technical business delivery model Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers Ability to travel up to 40% Cloud security experience AWS/Azure/GCP hands on experience Strong operating system, virtual machine, and container knowledge Knowledge of risk-based security assessments and frameworks Understanding of cloud identity, access, certificates, and keys BONUS POINTS: Experience with traditional CSPM tools SaaS experience Awareness of the CI/CD process Familiarity with Infrastructure as Code Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 02, 2026
Full time
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. SUMMARY As a Solutions Engineer, you will be responsible for supporting our enterprise customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. WHAT YOU'LL DO Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets. Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes. Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value). Invest time in learning new product features, industry related developments, and broadening your overall technical skillset. Represent Wiz in technical forums such as trade shows, technical meet ups, and industry events. WHAT YOU'LL BRING Ability to deliver world class demonstrations and training experience to our channel customers Mastered the technical sales process Thrive in a creative technical role assisting partners to build a technical business delivery model Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers Ability to travel up to 40% Cloud security experience AWS/Azure/GCP hands on experience Strong operating system, virtual machine, and container knowledge Knowledge of risk-based security assessments and frameworks Understanding of cloud identity, access, certificates, and keys BONUS POINTS: Experience with traditional CSPM tools SaaS experience Awareness of the CI/CD process Familiarity with Infrastructure as Code Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
As Modular Services Project Manager, you will oversee the end to end delivery of modular LV/MV power pods and associated electrical systems-from planning and design coordination through manufacturing, FAT, installation, and commissioning support. This role requires a strong technical background in LV/MV systems, switchgear, and panel assembly, combined with excellent project leadership, quality management, and stakeholder coordination skills. Key Responsibilities Lead and manage modular power pod projects from Sales phase through design, BIM, build, FAT, delivery, and client handover. Coordinate project activities between Sales, engineering, production, design, QA, and subcontractors. Oversee FAT processes, ensuring documentation, test procedures, and results meet ISO 9001 requirements. Monitor project timelines, budgets, resources, and risk registers. Review drawings, schematics, and layouts (GA) and ensure accurate installation and build quality. Manage quality audits, testing standards, and project reporting. Support and manage on site installation, commissioning, and resolution of technical issues to support project sign off. Maintain excellent communication with clients, suppliers, and internal teams. Promote continuous improvement across modular build and electrical testing processes. Qualifications Proven background in LV/MV switchgear, control panel wiring, or modular electrical systems. FAT testing experience, liaise with clients and company stakeholders. Experience managing electrical projects or major packages within a technical environment. Ability to interpret electrical schematics, GA drawings, and technical specifications. Strong understanding of quality processes, documentation control, and compliance. Proficient with project management software and Microsoft office applications. Experience delivering modular units, prefabricated power systems, substations, or electrical rooms. Previous leadership experience in engineering teams or project environments. Exposure to design, manufacturing, and installation of LV/MV distribution systems. Level 7 Diploma in Project Management (or equivalent industry experience). ECS Gold Card electrician. Benefits Private Health Insurance Performance Bonus 25 days annual leave + bank holidays Birthday Off Pension Plan Hybrid working / Flexible working
Apr 02, 2026
Full time
As Modular Services Project Manager, you will oversee the end to end delivery of modular LV/MV power pods and associated electrical systems-from planning and design coordination through manufacturing, FAT, installation, and commissioning support. This role requires a strong technical background in LV/MV systems, switchgear, and panel assembly, combined with excellent project leadership, quality management, and stakeholder coordination skills. Key Responsibilities Lead and manage modular power pod projects from Sales phase through design, BIM, build, FAT, delivery, and client handover. Coordinate project activities between Sales, engineering, production, design, QA, and subcontractors. Oversee FAT processes, ensuring documentation, test procedures, and results meet ISO 9001 requirements. Monitor project timelines, budgets, resources, and risk registers. Review drawings, schematics, and layouts (GA) and ensure accurate installation and build quality. Manage quality audits, testing standards, and project reporting. Support and manage on site installation, commissioning, and resolution of technical issues to support project sign off. Maintain excellent communication with clients, suppliers, and internal teams. Promote continuous improvement across modular build and electrical testing processes. Qualifications Proven background in LV/MV switchgear, control panel wiring, or modular electrical systems. FAT testing experience, liaise with clients and company stakeholders. Experience managing electrical projects or major packages within a technical environment. Ability to interpret electrical schematics, GA drawings, and technical specifications. Strong understanding of quality processes, documentation control, and compliance. Proficient with project management software and Microsoft office applications. Experience delivering modular units, prefabricated power systems, substations, or electrical rooms. Previous leadership experience in engineering teams or project environments. Exposure to design, manufacturing, and installation of LV/MV distribution systems. Level 7 Diploma in Project Management (or equivalent industry experience). ECS Gold Card electrician. Benefits Private Health Insurance Performance Bonus 25 days annual leave + bank holidays Birthday Off Pension Plan Hybrid working / Flexible working
Title: Proposals and Production Engineer Location: Scunthorpe, GB, DN15 6XH Job Description We are Primetals Technologies UK Ltd, a world leader in metallurgical plant solutions, and we are looking to appoint a Proposals & Production Engineer to join our Scunthorpe office. The successful candidate will be responsible for responding to enquiries from customers, including the creation and costing of proposals. They will also be responsible for liaising with customers from the enquiry stage, during production, and all the way through to successful delivery to the customer. You will work closely with the Technical Buyer/Estimator and Operations Manager and interact with the workshop team daily to assist with manufacturing and technical support. You will be involved in obtaining and negotiating prices of materials and services, generation of purchase orders, and follow up with suppliers on outstanding orders. Responsibilities Preparation of quotations/proposals using Microsoft Office applications and SAP including creating and completing estimate costing sheets Going through the required approval process for each quotation/proposal Internal monitoring and reporting on the progress of workshop jobs and site work, and specific spares orders from the point of sale through to delivery to the customer Creation of project plans and related documents followed by liaison with customers about proposals, job progress, and issues Entry of new enquiries onto the enquiry register and updating of the CRM system Entry of customer orders into the system including electronic job packs Manufacturing and technical support for the workshop on day to day issues Liaise with suppliers regarding parts/services and pricing, as well as outstanding orders Generate purchase orders to the required standards and in line with company policies and make sure suppliers receive, understand, and accept these. Support product development strategies to maximise standardisation of product and ensure high volume/value engineering manufacture is achieved. Report and discuss on a regular basis with the Operations Manager and General Manager and/or Salesperson about the progress, problems, and proposed resolutions with a view to facilitating a successful customer project/order or proposal. Required Skills & Experience Prior experience in fabrication workshop environment Knowledge of EAF and related equipment and parts Commercial knowledge and experience in creating proposals from drawings, bills of materials, technical specifications and RFQ documents Experience working in a fast paced environment juggling and prioritising multiple tasks. Strong spoken and written communication skills. Computer literate (SAP, MS Office). Awareness of differing international cultures (desirable) Flexibility to travel occasionally to customer and other sites. Primetals Values Primetals believes everyone should own responsibility to contribute and make a difference in the Company. The Primetals Values Framework established leadership behaviours for all professional roles, forming the basis of creating winning teams, building a successful Company and provide for a great working environment. Take Ownership Take responsibility and ensure we fully understand our customer needs. Continuously reflect and build the strengths we need in the future. Understands customers need and acts on them. Work Together Openly cooperate with colleagues and customers being curious and respectful Listen and share knowledge and expertise to develop better solutions and enable personal growth. Works together with peers and others to find better solutions and ways of working. Deliver Solutions Implement ideas and overcome challenges. Deliver on our promises, building trust and confidence. Uses knowledge and experience to deliver as a member of the team
Apr 02, 2026
Full time
Title: Proposals and Production Engineer Location: Scunthorpe, GB, DN15 6XH Job Description We are Primetals Technologies UK Ltd, a world leader in metallurgical plant solutions, and we are looking to appoint a Proposals & Production Engineer to join our Scunthorpe office. The successful candidate will be responsible for responding to enquiries from customers, including the creation and costing of proposals. They will also be responsible for liaising with customers from the enquiry stage, during production, and all the way through to successful delivery to the customer. You will work closely with the Technical Buyer/Estimator and Operations Manager and interact with the workshop team daily to assist with manufacturing and technical support. You will be involved in obtaining and negotiating prices of materials and services, generation of purchase orders, and follow up with suppliers on outstanding orders. Responsibilities Preparation of quotations/proposals using Microsoft Office applications and SAP including creating and completing estimate costing sheets Going through the required approval process for each quotation/proposal Internal monitoring and reporting on the progress of workshop jobs and site work, and specific spares orders from the point of sale through to delivery to the customer Creation of project plans and related documents followed by liaison with customers about proposals, job progress, and issues Entry of new enquiries onto the enquiry register and updating of the CRM system Entry of customer orders into the system including electronic job packs Manufacturing and technical support for the workshop on day to day issues Liaise with suppliers regarding parts/services and pricing, as well as outstanding orders Generate purchase orders to the required standards and in line with company policies and make sure suppliers receive, understand, and accept these. Support product development strategies to maximise standardisation of product and ensure high volume/value engineering manufacture is achieved. Report and discuss on a regular basis with the Operations Manager and General Manager and/or Salesperson about the progress, problems, and proposed resolutions with a view to facilitating a successful customer project/order or proposal. Required Skills & Experience Prior experience in fabrication workshop environment Knowledge of EAF and related equipment and parts Commercial knowledge and experience in creating proposals from drawings, bills of materials, technical specifications and RFQ documents Experience working in a fast paced environment juggling and prioritising multiple tasks. Strong spoken and written communication skills. Computer literate (SAP, MS Office). Awareness of differing international cultures (desirable) Flexibility to travel occasionally to customer and other sites. Primetals Values Primetals believes everyone should own responsibility to contribute and make a difference in the Company. The Primetals Values Framework established leadership behaviours for all professional roles, forming the basis of creating winning teams, building a successful Company and provide for a great working environment. Take Ownership Take responsibility and ensure we fully understand our customer needs. Continuously reflect and build the strengths we need in the future. Understands customers need and acts on them. Work Together Openly cooperate with colleagues and customers being curious and respectful Listen and share knowledge and expertise to develop better solutions and enable personal growth. Works together with peers and others to find better solutions and ways of working. Deliver Solutions Implement ideas and overcome challenges. Deliver on our promises, building trust and confidence. Uses knowledge and experience to deliver as a member of the team
Job Description THE POSITION Hoosier Racing Tire in Plymouth, IN, is seeking a Compound Engineer Intern to join our team. The Compound Engineering Intern is charged with unique and exciting opportunity of assisting the Compound Engineering Department in the development and evaluation of race winning rubber compounds. The position will be trained in different aspects of processing, testing and evaluation of racing compounds and race tire manufacturing. HOW YOU WILL MAKE AN IMPACT Perform assigned projects. Study and become familiarized with elastomer technology, rubber compounding ingredients, and mixing/testing equipment. Learn how various ingredients affect critical compound properties (hardness, strength properties, traction properties, etc.) by performing laboratory experiments and thoroughly analyzing the data. Attend races and tire tests to experience "hands on" performance of race compounds. After acclimating, design and lead your own project related to compound performance, compound processing, thermodynamics of tire curing, etc. Regular written reports (e-mails) for project updates. Additional Information All your information will be kept confidential according to EEO guidelines. EEO-Statement: EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at . This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non disability related technical issues, will not receive a call back. Ready to drive with Continental? Take the first step and fill in the online application. Qualifications WHAT YOU BRING TO THE ROLE Be a student who is enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university and will be enrolled full-time in Fall 2026. Be majoring in or having majored in Chemical, Compound, or Materials Engineering. Have an overall cumulative GPA of 3.0 or higher (unofficial academic transcripts must be provided at the time of application). Must be able to commute to Plymouth, IN. Hoosier will notpay for housing expenses for this opportunity. Company Description Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets. Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world's largest tire manufacturers. In fiscal 2024, the Tires group sector generated sales of 13.9 billion euros. Continental's tire division employs more than 57,000 people worldwide and has 20 production and 16 development sites. Hoosier Racing Tire, the largest race tire manufacturer in the world, has continually promoted passion, pride, and success in the racing industry since 1957. Based in Plymouth, IN, their state of the art facility, including a fully integrated technology and R&D center, is solely dedicated to engineering, designing, supporting, and manufacturing the over 1,000 different types of racing and high performance tires currently produced. Instilled with the heritage of champions, Hoosier utilizes a model sales and distribution network to deliver winning results globally. Hoosier Racing Tire is a 100% subsidiary of Continental AG.
Apr 02, 2026
Full time
Job Description THE POSITION Hoosier Racing Tire in Plymouth, IN, is seeking a Compound Engineer Intern to join our team. The Compound Engineering Intern is charged with unique and exciting opportunity of assisting the Compound Engineering Department in the development and evaluation of race winning rubber compounds. The position will be trained in different aspects of processing, testing and evaluation of racing compounds and race tire manufacturing. HOW YOU WILL MAKE AN IMPACT Perform assigned projects. Study and become familiarized with elastomer technology, rubber compounding ingredients, and mixing/testing equipment. Learn how various ingredients affect critical compound properties (hardness, strength properties, traction properties, etc.) by performing laboratory experiments and thoroughly analyzing the data. Attend races and tire tests to experience "hands on" performance of race compounds. After acclimating, design and lead your own project related to compound performance, compound processing, thermodynamics of tire curing, etc. Regular written reports (e-mails) for project updates. Additional Information All your information will be kept confidential according to EEO guidelines. EEO-Statement: EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at . This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non disability related technical issues, will not receive a call back. Ready to drive with Continental? Take the first step and fill in the online application. Qualifications WHAT YOU BRING TO THE ROLE Be a student who is enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university and will be enrolled full-time in Fall 2026. Be majoring in or having majored in Chemical, Compound, or Materials Engineering. Have an overall cumulative GPA of 3.0 or higher (unofficial academic transcripts must be provided at the time of application). Must be able to commute to Plymouth, IN. Hoosier will notpay for housing expenses for this opportunity. Company Description Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets. Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world's largest tire manufacturers. In fiscal 2024, the Tires group sector generated sales of 13.9 billion euros. Continental's tire division employs more than 57,000 people worldwide and has 20 production and 16 development sites. Hoosier Racing Tire, the largest race tire manufacturer in the world, has continually promoted passion, pride, and success in the racing industry since 1957. Based in Plymouth, IN, their state of the art facility, including a fully integrated technology and R&D center, is solely dedicated to engineering, designing, supporting, and manufacturing the over 1,000 different types of racing and high performance tires currently produced. Instilled with the heritage of champions, Hoosier utilizes a model sales and distribution network to deliver winning results globally. Hoosier Racing Tire is a 100% subsidiary of Continental AG.
Select how often (in days) to receive an alert: Title: Associate Director, EFX Quant, FX Trading - FICC Requisition ID: 251683 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose This role contributes to the overall success of our Global FX eTrading and Automated Market Making business by designing, developing, and implementing advanced models, trading strategies, and technology solutions, while ensuring individual goals, plans, and initiatives are executed & delivered in support of the team's overall objectives. The position requires strong quantitative, programming (Java, Python, C++), and analytical skills to deliver innovative solutions that enhance execution quality, risk management, and profitability, while ensuring compliance with global regulatory standards and internal policies. Accountabilities Model Development: Design, implement, and improve pricing, hedging, and execution algorithms using Mathematical, Statistical/Machine Learning, and other Probability-driven models. Identify and resolve complex technical issues related to trading systems, ensuring high system performance and reliability. Data Analysis & Insights: Analyze large datasets (market, client behavior) to identify patterns and generate actionable insights. Simulate pricing and hedging models against historical data. Collaboration: Partner with Sales, Trading, and Technology teams to deliver integrated solutions and improve platform capabilities. Establish consistent interaction with the voice trading desk and cultivate awareness of market trends and liquidity. Compliance, Ris, and Governance: Ensure adherence to regulatory requirements (SEC, FCA, IIROC) and internal policies on Compliance, Surveillance, and Risk across regions. Role-Specific Responsibilities Implement algorithmic trading strategies using state-of-the-art coding techniques ensuring their speed and efficiency. Build and optimize low-latency trading infrastructure and APIs. Maintain and enhance production-level systems with robust testing and documentation. Develop and maintain automated risk management algorithms that dynamically adjust based on market conditions, aligned with desk and firm-wide risk appetite. Conduct alpha research and back testing for systematic strategies. Obtain necessary regulatory licenses. Execute and monitor algorithmic strategies across products. Manage P&L and optimize execution quality under dynamic market conditions. Adhere to pre-established market risk limits and desk position limits. Overall Accountabilities Stay updated with the latest trends and advancements in quantitative finance, electronic trading, and programming techniques, including emerging technologies (cloud computing, GPU acceleration, AI/ML) and market microstructure research. Explore emerging techniques in Machine Learning & AI. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Champions a high-performance environment and contributes to an inclusive work environment. Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Education & Experience Required: Bachelor's in Computer Science, Engineering, Mathematics, Physics, or related field. Experience in electronic trading, algorithmic market making, alpha generation and systematic strategy development. Experience with Trading Venues, ECNs, and Dealer-to-Client platforms Technical Skills Proficiency in Python, Java, and strong OOP principles. Experience with data platforms (KDB/Q, SQL) and numerical libraries (Pandas, NumPy). Familiarity with electronic trading protocols, connectivity, routing (FIX, API integration). Knowledge of cloud computing, GPU acceleration, and distributed systems is an asset. Quantitative & Analytical Skills Foundation in probability, statistics, and optimization. Experience with Machine Learning & Bayesian frameworks (TensorFlow, PyTorch, Scikit-learn). Ability to design and validate models under real-world constraints. Soft Skills Communication skills to explain complex concepts to diverse stakeholders. Ability to work across time zones and adapt to regional market hours. Collaborative mindset and willingness to mentor junior team members. Location(s): England : GreaterLondon : London (UK) Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Apr 02, 2026
Full time
Select how often (in days) to receive an alert: Title: Associate Director, EFX Quant, FX Trading - FICC Requisition ID: 251683 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose This role contributes to the overall success of our Global FX eTrading and Automated Market Making business by designing, developing, and implementing advanced models, trading strategies, and technology solutions, while ensuring individual goals, plans, and initiatives are executed & delivered in support of the team's overall objectives. The position requires strong quantitative, programming (Java, Python, C++), and analytical skills to deliver innovative solutions that enhance execution quality, risk management, and profitability, while ensuring compliance with global regulatory standards and internal policies. Accountabilities Model Development: Design, implement, and improve pricing, hedging, and execution algorithms using Mathematical, Statistical/Machine Learning, and other Probability-driven models. Identify and resolve complex technical issues related to trading systems, ensuring high system performance and reliability. Data Analysis & Insights: Analyze large datasets (market, client behavior) to identify patterns and generate actionable insights. Simulate pricing and hedging models against historical data. Collaboration: Partner with Sales, Trading, and Technology teams to deliver integrated solutions and improve platform capabilities. Establish consistent interaction with the voice trading desk and cultivate awareness of market trends and liquidity. Compliance, Ris, and Governance: Ensure adherence to regulatory requirements (SEC, FCA, IIROC) and internal policies on Compliance, Surveillance, and Risk across regions. Role-Specific Responsibilities Implement algorithmic trading strategies using state-of-the-art coding techniques ensuring their speed and efficiency. Build and optimize low-latency trading infrastructure and APIs. Maintain and enhance production-level systems with robust testing and documentation. Develop and maintain automated risk management algorithms that dynamically adjust based on market conditions, aligned with desk and firm-wide risk appetite. Conduct alpha research and back testing for systematic strategies. Obtain necessary regulatory licenses. Execute and monitor algorithmic strategies across products. Manage P&L and optimize execution quality under dynamic market conditions. Adhere to pre-established market risk limits and desk position limits. Overall Accountabilities Stay updated with the latest trends and advancements in quantitative finance, electronic trading, and programming techniques, including emerging technologies (cloud computing, GPU acceleration, AI/ML) and market microstructure research. Explore emerging techniques in Machine Learning & AI. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Champions a high-performance environment and contributes to an inclusive work environment. Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Education & Experience Required: Bachelor's in Computer Science, Engineering, Mathematics, Physics, or related field. Experience in electronic trading, algorithmic market making, alpha generation and systematic strategy development. Experience with Trading Venues, ECNs, and Dealer-to-Client platforms Technical Skills Proficiency in Python, Java, and strong OOP principles. Experience with data platforms (KDB/Q, SQL) and numerical libraries (Pandas, NumPy). Familiarity with electronic trading protocols, connectivity, routing (FIX, API integration). Knowledge of cloud computing, GPU acceleration, and distributed systems is an asset. Quantitative & Analytical Skills Foundation in probability, statistics, and optimization. Experience with Machine Learning & Bayesian frameworks (TensorFlow, PyTorch, Scikit-learn). Ability to design and validate models under real-world constraints. Soft Skills Communication skills to explain complex concepts to diverse stakeholders. Ability to work across time zones and adapt to regional market hours. Collaborative mindset and willingness to mentor junior team members. Location(s): England : GreaterLondon : London (UK) Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
About Us Lyrebird Health builds AI tools that reduce the administrative burden on clinicians and improve the quality and accessibility of healthcare. Our platform is used daily by thousands of clinicians across multiple disciplines and continues to scale across markets including the UK. As we grow, we're focused on building technology that is reliable, clinically safe, and capable of operating at national scale. At Lyrebird, we value clear thinking, ownership, and people who take responsibility for outcomes. We move quickly, solve hard problems, and care deeply about building systems that genuinely improve how healthcare works. The Role We're hiring a Product Engineering Manager to own the technical delivery of Lyrebird deployments across the UK. Lyrebird builds clinical AI used daily by frontline clinicians. As adoption grows across the NHS, we need strong engineering leadership to ensure deployments are delivered safely, predictably, and in a way that scales with the product. This role sits at the intersection of engineering, product, and customer delivery. You'll lead the UK Forward Deployed Engineering team while staying close to the technical work, including integrations, deployment architecture, and complex production issues. Your job is to translate what's been sold into something that works reliably in production. That means defining integration approaches, sequencing deployments across customers, and ensuring implementation work strengthens the core platform rather than creating one-off solutions. Alongside delivery ownership, you'll manage a small team of Forward Deployed Engineers and set the standard for how technical delivery operates in the UK. What You'll Do Own the technical delivery of Lyrebird deployments across UK healthcare organisations Translate commercial agreements into clear technical implementation plans Define integration scope, architecture, and success criteria before work begins Drive progress across multiple active customer deployments Ensure systems reach production safely and predictably Surface delivery risks early and communicate clearly with stakeholders Lead and develop the UK Forward Deployed Engineering team Set clear milestones and technical standards across deployments Partner with Sales to validate technical feasibility before deals are committed Work closely with Customer Delivery on rollout sequencing and adoption Act as the senior technical voice in complex customer conversations Ensure integrations meet strong production standards including observability, environment separation, and rollback capability Escalate systemic product gaps back to the core engineering team What You'll Bring Experience in forward deployed, solutions, or customer-facing engineering roles Experience leading engineers or technical project teams Strong integration experience across APIs, data flows, and production systems Experience operating in regulated environments such as healthcare or finance A track record of managing multiple technical deployments in parallel Strong delivery discipline and ownership mindsetGood judgment when balancing scope, timelines, and trade-offs At Lyrebird, you don't just write code - we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we'd love to hear from you. We're building a team that reflects the diversity of the people who'll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you're from an underrepresented background in tech, we especially encourage you to apply - even if you don't meet every single requirement.
Apr 02, 2026
Full time
About Us Lyrebird Health builds AI tools that reduce the administrative burden on clinicians and improve the quality and accessibility of healthcare. Our platform is used daily by thousands of clinicians across multiple disciplines and continues to scale across markets including the UK. As we grow, we're focused on building technology that is reliable, clinically safe, and capable of operating at national scale. At Lyrebird, we value clear thinking, ownership, and people who take responsibility for outcomes. We move quickly, solve hard problems, and care deeply about building systems that genuinely improve how healthcare works. The Role We're hiring a Product Engineering Manager to own the technical delivery of Lyrebird deployments across the UK. Lyrebird builds clinical AI used daily by frontline clinicians. As adoption grows across the NHS, we need strong engineering leadership to ensure deployments are delivered safely, predictably, and in a way that scales with the product. This role sits at the intersection of engineering, product, and customer delivery. You'll lead the UK Forward Deployed Engineering team while staying close to the technical work, including integrations, deployment architecture, and complex production issues. Your job is to translate what's been sold into something that works reliably in production. That means defining integration approaches, sequencing deployments across customers, and ensuring implementation work strengthens the core platform rather than creating one-off solutions. Alongside delivery ownership, you'll manage a small team of Forward Deployed Engineers and set the standard for how technical delivery operates in the UK. What You'll Do Own the technical delivery of Lyrebird deployments across UK healthcare organisations Translate commercial agreements into clear technical implementation plans Define integration scope, architecture, and success criteria before work begins Drive progress across multiple active customer deployments Ensure systems reach production safely and predictably Surface delivery risks early and communicate clearly with stakeholders Lead and develop the UK Forward Deployed Engineering team Set clear milestones and technical standards across deployments Partner with Sales to validate technical feasibility before deals are committed Work closely with Customer Delivery on rollout sequencing and adoption Act as the senior technical voice in complex customer conversations Ensure integrations meet strong production standards including observability, environment separation, and rollback capability Escalate systemic product gaps back to the core engineering team What You'll Bring Experience in forward deployed, solutions, or customer-facing engineering roles Experience leading engineers or technical project teams Strong integration experience across APIs, data flows, and production systems Experience operating in regulated environments such as healthcare or finance A track record of managing multiple technical deployments in parallel Strong delivery discipline and ownership mindsetGood judgment when balancing scope, timelines, and trade-offs At Lyrebird, you don't just write code - we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we'd love to hear from you. We're building a team that reflects the diversity of the people who'll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you're from an underrepresented background in tech, we especially encourage you to apply - even if you don't meet every single requirement.
Materials Testing Trainee Technician page is loaded Materials Testing Trainee Technicianlocations: Bishopstokeposted on: Posted Todayjob requisition id: R-29743With four manufacturing plants in the UK, Prysmian is well placed to support its home and export customers for Energy and Telcom cables and accessories. Prysmian is market leader and "innovation driver" in all major energy and telecom cables business activities.The High Voltage Laboratory at the Eastleigh site is a central resource for Prysmian's worldwide manufacturing of high voltage power transmission cable. The laboratory typically tests extra high voltage cable up to 1 million volts and is the only facility of its kind in the UK.Join our high-voltage laboratory team and play a hands-on role in testing advanced cable system materials to international standards. This is a unique opportunity to gain deep technical experience in a cutting-edge environment, working alongside industry experts.This job is ideal for someone looking to kickstart a career in engineering and materials science, with hands-on experience and learning in a real-world lab environment.What you'll be doing: Planning, preparing, and executing materials and other non-electrical tests on HV cable systems Supporting compliance with international standards and third-party verification Monitoring ongoing tests and accurately recording results for analysis and reporting Managing calibration schedules and records for lab equipment and instrumentation Assisting in data collection, analysis, and reporting Engaging with customers during witnessed testing sessions Receiving structured on-the-job training across lab operations and safety protocolsWhat We're Looking For: GCSEs and/or A Levels with good results in English, Maths, and Science Good manual dexterity and practical skills for working with lab equipment and test setups Solid computer literacy, including basic data entry, spreadsheets, and report writing A genuine interest in materials science, mechanical engineering, and energy infrastructure Strong attention to detail and willingness to learn Highly organised and able to work on own with minimal supervision Confident communicator, comfortable in customer-facing situationsWhat You'll Gain: Real-world experience in HV cable qualification including materials testing Exposure to international standards and industry best practices Mentorship from experienced engineers and lab technicians Experience contributing to high-impact energy infrastructure projects Prysmian Group video Prysmian Group is an equal opportunities employer with a worldwide presence, creating exciting future opportunities for the right candidate. Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know. (blob:)Prysmian is a global cabling solutions provider leading the energy transition and digital transformation . By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation , and a strong customer base , the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian's business strategy perfectly matches key market drivers by developing resilient , high-performing , sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions . Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.
Apr 02, 2026
Full time
Materials Testing Trainee Technician page is loaded Materials Testing Trainee Technicianlocations: Bishopstokeposted on: Posted Todayjob requisition id: R-29743With four manufacturing plants in the UK, Prysmian is well placed to support its home and export customers for Energy and Telcom cables and accessories. Prysmian is market leader and "innovation driver" in all major energy and telecom cables business activities.The High Voltage Laboratory at the Eastleigh site is a central resource for Prysmian's worldwide manufacturing of high voltage power transmission cable. The laboratory typically tests extra high voltage cable up to 1 million volts and is the only facility of its kind in the UK.Join our high-voltage laboratory team and play a hands-on role in testing advanced cable system materials to international standards. This is a unique opportunity to gain deep technical experience in a cutting-edge environment, working alongside industry experts.This job is ideal for someone looking to kickstart a career in engineering and materials science, with hands-on experience and learning in a real-world lab environment.What you'll be doing: Planning, preparing, and executing materials and other non-electrical tests on HV cable systems Supporting compliance with international standards and third-party verification Monitoring ongoing tests and accurately recording results for analysis and reporting Managing calibration schedules and records for lab equipment and instrumentation Assisting in data collection, analysis, and reporting Engaging with customers during witnessed testing sessions Receiving structured on-the-job training across lab operations and safety protocolsWhat We're Looking For: GCSEs and/or A Levels with good results in English, Maths, and Science Good manual dexterity and practical skills for working with lab equipment and test setups Solid computer literacy, including basic data entry, spreadsheets, and report writing A genuine interest in materials science, mechanical engineering, and energy infrastructure Strong attention to detail and willingness to learn Highly organised and able to work on own with minimal supervision Confident communicator, comfortable in customer-facing situationsWhat You'll Gain: Real-world experience in HV cable qualification including materials testing Exposure to international standards and industry best practices Mentorship from experienced engineers and lab technicians Experience contributing to high-impact energy infrastructure projects Prysmian Group video Prysmian Group is an equal opportunities employer with a worldwide presence, creating exciting future opportunities for the right candidate. Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know. (blob:)Prysmian is a global cabling solutions provider leading the energy transition and digital transformation . By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation , and a strong customer base , the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian's business strategy perfectly matches key market drivers by developing resilient , high-performing , sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions . Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.
A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will join an established Technology Company offering a competitive salary package, great working environment and career development opportunities. Qualified to HNC/HND/Degree level in Electrical / Electronic Engineering and with previous experience of working in an Applications or Technical Support role, you will possess good hands-on diagnostic skills as well as having the ability to present technical subjects clearly. In this Electrical Support Engineer role you will enjoy a diverse range of tasks from supporting customers via phone or email with technical queries, undertaking new product development proposal activities, processing requests for special products as well as supporting sales with application development and customer visits. The Technical Support Engineer (Electrical) will bring: HNC/HND/Degree in Electrical Engineering or similar discipline. Previous experience of working in a technical support or applications engineering role. Hands-on Electrical engineering diagnostic and fault-finding abilities. Good customer facing skills. Experience with Electric Drives, PLC's and/or serial interfaces would be a distinct advantage. If you possess a working background in Electrical Engineering Support and are seeking a new rewarding challenge - this cutting-edge company offers excellent training, career growth and friendly working environment. You must have full eligibility to work in the UK and hold a full driving license. Office based.
Apr 02, 2026
Full time
A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will join an established Technology Company offering a competitive salary package, great working environment and career development opportunities. Qualified to HNC/HND/Degree level in Electrical / Electronic Engineering and with previous experience of working in an Applications or Technical Support role, you will possess good hands-on diagnostic skills as well as having the ability to present technical subjects clearly. In this Electrical Support Engineer role you will enjoy a diverse range of tasks from supporting customers via phone or email with technical queries, undertaking new product development proposal activities, processing requests for special products as well as supporting sales with application development and customer visits. The Technical Support Engineer (Electrical) will bring: HNC/HND/Degree in Electrical Engineering or similar discipline. Previous experience of working in a technical support or applications engineering role. Hands-on Electrical engineering diagnostic and fault-finding abilities. Good customer facing skills. Experience with Electric Drives, PLC's and/or serial interfaces would be a distinct advantage. If you possess a working background in Electrical Engineering Support and are seeking a new rewarding challenge - this cutting-edge company offers excellent training, career growth and friendly working environment. You must have full eligibility to work in the UK and hold a full driving license. Office based.
J C Bamford Excavators Ltd
Rocester, Staffordshire
Click here for our Careers & Life at JCB pages About the role: As members of the JCB Service team, our Technical Trainers play a vital role in ensuring the field-based Service Engineers within our Global JCB dealer network are trained in readiness for new product launch and that ongoing training needs are met. You'll be among the first to work with our new products and technologies which include electric and hydrogen power and many other innovations. JCB Technical Trainers are part of an award-winning team who design and deliver courses which support our JCB's dealer network in the UK and overseas in the service, repair and maintenance of JCB machines, propulsion, control systems, and major components. This role will lead training development and delivery for engines and one of biggest selling machine ranges: Telehandlers. With a varied use of applications, new technology and a growing product range, Telehandlers is one of the most exciting ranges to be involved with. What does this role involve day to day? Deliver a regular curriculum of telehandler and engines training in the UK and abroad. Engaging with product engineering teams to create training material and technical updates for new telehandlers and engines. Taking ownership for New Product Introduction projects for Telehandlers and engines to determine training needs, develop technical content, delivery training. Developing the content and structure for online learning which media development colleagues will bring to life through engaging eLearning modules and assessments, remote training packages, or classroom/workshop-based hands on training. Developing and update course material and curriculum for delivery to groups of JCB and Dealer Service staff using eLearning, remote and workshop delivery techniques. Delivering engines / transmissions Apprentice Block Weeks for the UK Dealer Engineer Apprentice Programme. Supporting the development of training pathways for Apprentice, Engineer and Master Technician grading across the JCB product portfolio. Working with our training team worldwide to ensure they are equipped to train our global dealers to the standard of content and delivery expected. Supporting the Global Aftersales and Technical Training Manager with training plans to ensure dealers are suitably trained to support our products. This will be suited to you if You're experienced with the systems onboard telehandlers and OEM engines. You have interpersonal confidence to deliver training with participants including dealer engineers, apprentices and seek information and support from peers within the business. You have a strong technical background in the essential systems of construction or agricultural machinery including hydraulics, electrics, engines and driveline. You're interested in training and development to help others reach their full potential and a desire achieve "First time fix" that maximises customer satisfaction and machine uptime. You're motivated by a can do approach to take initiative and work with others to overcome challenges. You're self motivated and demonstrated ability to work independently and quickly form relationships with internal and external stakeholders. You have excellent communication skills and an ability to engage and inspire training participants. You're familiar with machine schematics and drawings for electrical, software, hydraulics, and parts / assemblies. You're PC literate with proficiency in the MS Office suite and confidence in the use of MS PowerPoint, Word, Excel and Teams - use of Webex for training delivery desirable. What happens next? Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you'll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial Teams interview followed by an in person interview. We'll keep in touch throughout the process but if you have any questions, please get in touch at What's in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don't just get a competitive salary, 33 days' holiday and access to our company pension-you can also use our onsite gym, in house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there's the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There's our Cycle to Work Scheme. We value diversity and welcome applications from candidates from all backgrounds. We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email , and a member of the team will be in touch. Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
Apr 02, 2026
Full time
Click here for our Careers & Life at JCB pages About the role: As members of the JCB Service team, our Technical Trainers play a vital role in ensuring the field-based Service Engineers within our Global JCB dealer network are trained in readiness for new product launch and that ongoing training needs are met. You'll be among the first to work with our new products and technologies which include electric and hydrogen power and many other innovations. JCB Technical Trainers are part of an award-winning team who design and deliver courses which support our JCB's dealer network in the UK and overseas in the service, repair and maintenance of JCB machines, propulsion, control systems, and major components. This role will lead training development and delivery for engines and one of biggest selling machine ranges: Telehandlers. With a varied use of applications, new technology and a growing product range, Telehandlers is one of the most exciting ranges to be involved with. What does this role involve day to day? Deliver a regular curriculum of telehandler and engines training in the UK and abroad. Engaging with product engineering teams to create training material and technical updates for new telehandlers and engines. Taking ownership for New Product Introduction projects for Telehandlers and engines to determine training needs, develop technical content, delivery training. Developing the content and structure for online learning which media development colleagues will bring to life through engaging eLearning modules and assessments, remote training packages, or classroom/workshop-based hands on training. Developing and update course material and curriculum for delivery to groups of JCB and Dealer Service staff using eLearning, remote and workshop delivery techniques. Delivering engines / transmissions Apprentice Block Weeks for the UK Dealer Engineer Apprentice Programme. Supporting the development of training pathways for Apprentice, Engineer and Master Technician grading across the JCB product portfolio. Working with our training team worldwide to ensure they are equipped to train our global dealers to the standard of content and delivery expected. Supporting the Global Aftersales and Technical Training Manager with training plans to ensure dealers are suitably trained to support our products. This will be suited to you if You're experienced with the systems onboard telehandlers and OEM engines. You have interpersonal confidence to deliver training with participants including dealer engineers, apprentices and seek information and support from peers within the business. You have a strong technical background in the essential systems of construction or agricultural machinery including hydraulics, electrics, engines and driveline. You're interested in training and development to help others reach their full potential and a desire achieve "First time fix" that maximises customer satisfaction and machine uptime. You're motivated by a can do approach to take initiative and work with others to overcome challenges. You're self motivated and demonstrated ability to work independently and quickly form relationships with internal and external stakeholders. You have excellent communication skills and an ability to engage and inspire training participants. You're familiar with machine schematics and drawings for electrical, software, hydraulics, and parts / assemblies. You're PC literate with proficiency in the MS Office suite and confidence in the use of MS PowerPoint, Word, Excel and Teams - use of Webex for training delivery desirable. What happens next? Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you'll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial Teams interview followed by an in person interview. We'll keep in touch throughout the process but if you have any questions, please get in touch at What's in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don't just get a competitive salary, 33 days' holiday and access to our company pension-you can also use our onsite gym, in house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there's the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There's our Cycle to Work Scheme. We value diversity and welcome applications from candidates from all backgrounds. We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email , and a member of the team will be in touch. Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Director, EU Services (Life Sciences SaaS- Europe or UK) Location: UK Function: Professional Services Reports to: Head of Services Role Summary The Director, EU Services is a senior, customer-facing leader who owns the full post-sale journey for Kivo's European customer portfolio. The primary focus of this role is driving customer outcomes, retention, and expansion through proactive success management-complemented by hands on platform implementation expertise and responsive technical support. You will build deep, trusted relationships with EU-based life-sciences customers, serve as their strategic partner throughout their time with Kivo, and lead implementations that set customers up for long-term success. This role thrives at the intersection of strategic account management and operational delivery in regulated environments. While primarily EU-focused, the role may require occasional time shifting to support US-based implementation projects. What You'll Do Customer Success Working in partnership with the Director, Customer Success: Own account health: Manage a portfolio of EU accounts as the primary strategic point of contact post-implementation: lead QBRs, conduct regular health-check calls, track adoption metrics, and proactively identify and mitigate risk. Drive outcomes and expansion: Build and maintain tailored success plans aligned to each customer's business goals; partner with Sales to identify, qualify, and advance expansion and upsell opportunities within your portfolio. Executive alignment: Cultivate senior-level relationships within customer organizations; deliver executive-ready insights, business reviews, and ROI narratives that reinforce Kivo's value. Champion the customer: Serve as the primary voice of EU customers internally-surface product feedback, advocate for roadmap priorities, and collaborate with Product on features and packaged offerings that reflect EU market needs. Manage upgrades and adoption: Proactively manage customers through new feature releases and configuration changes, ensuring smooth adoption and building internal champions who drive platform utilization. Customer Support As an integral member of the global Support Team: Resolve issues: Provide responsive support via email, chat, and ticketing systems (e.g., Zendesk, Jira); troubleshoot and resolve platform, configuration, and process-related issues across your customer portfolio. Escalate effectively: Triage and elevate complex technical issues to Engineering or Product with clear reproduction steps and customer impact assessments. Build the knowledge base: Document common issues, resolutions, and best practices to strengthen the internal knowledge base and reduce repeat ticket volume. Be the expert: Maintain deep working knowledge of the Kivo platform to guide users on navigation, configuration, integrations, and EU compliance best practices. Implementation Consulting Working in partnership with the US-based implementation team: Deliver implementations: Lead end-to-end implementations of the Kivo platform through structured project management: project charter, timelines, RAID logs, stakeholder communications, and executive readouts. Design & configure: Facilitate discovery and design workshops; translate regulated process requirements (GxP, 21 CFR Part 11 / Annex 11) into configured platform solutions with documented decisions and guide the adoption of Kivo. Support validation: Support the customer's validation workstream by educating customers in the Kivo validation methodology and providing an orientation to Kivo documentation. Support data migration: Partner with the Data Migration team on discovery, field mapping, dry-run coordination, and production cutover checklists for compliant data transfers. Enable go-live: Guide customers through change management activities: defect triage, go-live readiness assessments, user training enablement, and post-go-live stabilization. Sales Support Working in partnership with the Sales team and Account Executives: Represent Kivo to EU Prospects: Conduct Kivo product demos to prospective EU customers and assist Account Executives in the qualification and discovery for prospective EU customers. What You've Done 8-10+ years of experience in a customer success, implementation, or blended services role within a life-sciences SaaS environment (pharma, biotech, med-device, or CRO). A robust and knowledgeable R&D (Regulatory, Clinical, Quality) background. Hands on experience with life-sciences SaaS platforms for Regulatory, Clinical Operations, and/or Quality process and document management. Demonstrated track record of owning customer retention, expansion, and satisfaction metrics (GRR, NRR, NPS/CSAT) across a portfolio of enterprise accounts. Working knowledge of regulated industry requirements (GxP, 21 CFR Part 11 / Annex 11) and comfort supporting validation deliverables (CSA/CSV). Experience leading software implementations in a regulated environment, including project planning, stakeholder management, and go live delivery. Excellent written and verbal communication skills in English; comfortable presenting to technical users and C suite stakeholders alike. Based in the EU with the flexibility to occasionally time shift for US based project collaboration.
Apr 02, 2026
Full time
Director, EU Services (Life Sciences SaaS- Europe or UK) Location: UK Function: Professional Services Reports to: Head of Services Role Summary The Director, EU Services is a senior, customer-facing leader who owns the full post-sale journey for Kivo's European customer portfolio. The primary focus of this role is driving customer outcomes, retention, and expansion through proactive success management-complemented by hands on platform implementation expertise and responsive technical support. You will build deep, trusted relationships with EU-based life-sciences customers, serve as their strategic partner throughout their time with Kivo, and lead implementations that set customers up for long-term success. This role thrives at the intersection of strategic account management and operational delivery in regulated environments. While primarily EU-focused, the role may require occasional time shifting to support US-based implementation projects. What You'll Do Customer Success Working in partnership with the Director, Customer Success: Own account health: Manage a portfolio of EU accounts as the primary strategic point of contact post-implementation: lead QBRs, conduct regular health-check calls, track adoption metrics, and proactively identify and mitigate risk. Drive outcomes and expansion: Build and maintain tailored success plans aligned to each customer's business goals; partner with Sales to identify, qualify, and advance expansion and upsell opportunities within your portfolio. Executive alignment: Cultivate senior-level relationships within customer organizations; deliver executive-ready insights, business reviews, and ROI narratives that reinforce Kivo's value. Champion the customer: Serve as the primary voice of EU customers internally-surface product feedback, advocate for roadmap priorities, and collaborate with Product on features and packaged offerings that reflect EU market needs. Manage upgrades and adoption: Proactively manage customers through new feature releases and configuration changes, ensuring smooth adoption and building internal champions who drive platform utilization. Customer Support As an integral member of the global Support Team: Resolve issues: Provide responsive support via email, chat, and ticketing systems (e.g., Zendesk, Jira); troubleshoot and resolve platform, configuration, and process-related issues across your customer portfolio. Escalate effectively: Triage and elevate complex technical issues to Engineering or Product with clear reproduction steps and customer impact assessments. Build the knowledge base: Document common issues, resolutions, and best practices to strengthen the internal knowledge base and reduce repeat ticket volume. Be the expert: Maintain deep working knowledge of the Kivo platform to guide users on navigation, configuration, integrations, and EU compliance best practices. Implementation Consulting Working in partnership with the US-based implementation team: Deliver implementations: Lead end-to-end implementations of the Kivo platform through structured project management: project charter, timelines, RAID logs, stakeholder communications, and executive readouts. Design & configure: Facilitate discovery and design workshops; translate regulated process requirements (GxP, 21 CFR Part 11 / Annex 11) into configured platform solutions with documented decisions and guide the adoption of Kivo. Support validation: Support the customer's validation workstream by educating customers in the Kivo validation methodology and providing an orientation to Kivo documentation. Support data migration: Partner with the Data Migration team on discovery, field mapping, dry-run coordination, and production cutover checklists for compliant data transfers. Enable go-live: Guide customers through change management activities: defect triage, go-live readiness assessments, user training enablement, and post-go-live stabilization. Sales Support Working in partnership with the Sales team and Account Executives: Represent Kivo to EU Prospects: Conduct Kivo product demos to prospective EU customers and assist Account Executives in the qualification and discovery for prospective EU customers. What You've Done 8-10+ years of experience in a customer success, implementation, or blended services role within a life-sciences SaaS environment (pharma, biotech, med-device, or CRO). A robust and knowledgeable R&D (Regulatory, Clinical, Quality) background. Hands on experience with life-sciences SaaS platforms for Regulatory, Clinical Operations, and/or Quality process and document management. Demonstrated track record of owning customer retention, expansion, and satisfaction metrics (GRR, NRR, NPS/CSAT) across a portfolio of enterprise accounts. Working knowledge of regulated industry requirements (GxP, 21 CFR Part 11 / Annex 11) and comfort supporting validation deliverables (CSA/CSV). Experience leading software implementations in a regulated environment, including project planning, stakeholder management, and go live delivery. Excellent written and verbal communication skills in English; comfortable presenting to technical users and C suite stakeholders alike. Based in the EU with the flexibility to occasionally time shift for US based project collaboration.
