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Motorola Solutions values your privacy .Customer Success Manager page is loaded Customer Success Managerlocations: UK London Area OFFSITEtime type: Full timeposted on: Posted Todayjob requisition id: R61103 Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Motorola Solutions Enterprise Software Customer Success Team empowers our customers to identify and unleash the full power of their Enterprise Software products and services. Webuild strong relationships with organizations and key work partners by actively engaging to uncover and understand their most urgent needs and highest priority activities. We arecommitted to consistent delivery and follow through to help customers serve their communities and to be their best in the moments that matter. Job DescriptionIn this full-time role, you will serve as a Customer Success Manager who works with new and existing enterprise customers to maximize product adoption, usage and satisfaction as well as ensure customers are receiving their support entitlements according to their contract.The ideal candidate will be responsible for building strong, long-lasting relationships with our Enterprise clients, ensuring they achieve maximum value from our software solutions, and driving retention, expansion, and advocacy in coordination with account managers (sales).Customer Success Managers are responsible for partnering with customers to promote their full adoption of enterprise software solutions and services, including growing their ongoing use, value creation and overall satisfaction.Their number one goal is to ensure the customer experience with Motorola Solutions continuously exceeds their expectations and their desired outcomes are clearly documented and understood. Responsibilities: By gaining a deep understanding of who the organization is, what they are trying to achieve both strategically and operationally, Customer Success Managers are able to align Motorola's Enterprise Software to the organization's outcomes. Customer Success Managers grow and cultivate strong customer sentiment and references by developing trust over time and delivering consistent follow-through. They will build relationships with technical, operational and business leadership representatives to document organization goals, product use-cases and outcomes. Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. Provide both proactive and reactive advocacy for clients, acting as the quarterback with internal resources to quickly resolve any client issues. Customer Retention - Develop and implement strategies to minimize client churn. Customer Success Managers will utilize their demonstrated ability to translate knowledge of public safety best practices into credible recommendations that help influence the decision-making process for key organization contacts. Customer Success Managers drive adoption, outcomes and annual recurring revenue and identify opportunities for account renewal and expansion. Customer Success Managers work in coordination with account managers to identify and support expansion sales opportunities within the customer account This role purposefully aids the customer in developing plans to maximize the value they get from their Motorola Solutions purchase and remove barriers and challenges that keep customers from achieving their outcomes. Basic Requirements Key Characteristics: Work proactively with customers in their assigned book of business. Follow Day in the Life guidelines, meet documented quarterly and yearly individual and team goals. Manager for customers internally with key work partners (deployment, sales, support, product). Adaptability and Flexibility: Ability to adjust to new situations and continue working at a high level. Technical Aptitude: Demonstrated ability to understand the basic premise of the technology utilized in the solutions used by our customers. Communication: Ability to communicate clearly and effectively with customers, peers and managers. Time Management: Demonstrated ability to prioritize and manage time for customer workload and work-life balance. Responsibility: Demonstrated ownership and commitment to execute on the management of all customers in your portfolio and expectations of your role. Data-Driven: Proficiency in analyzing usage data and health scores to inform success strategies. Strategic Thinker: Ability to understand complex business challenges and map them to our software solutions. Produce customer action plans, project documentation, track all client interaction. Energetic, kind, self-driven person, committed to deeply understanding customer pain-points, managing expectations, and serving as their trusted partner on behalf of Motorola Solutions. Basic Requirements 4+ years experience in one of the following: customer advocacy, sales, engineering, or project management. Experience with CRM software (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero). Must be able to obtain background clearance as required by customers. Familiar with (or proven aptitude for understanding similar software) the Noggin enterprise software. In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Flexible working options. Private medical care. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. Well known companies discount scheme. Travel RequirementsUnder 25% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes Company Motorola Solutions UK Limited EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

Electrical Design Engineer Leicester c 40k - 45k neg dep exp Our Leicester based client has been established for more than a century and are recognised as global market leaders in the design and manufacture of niche electrical solutions, and as a result of continued success and an ongoing programme of strategic growth, are now seeking to recruit an experienced and enthusiastic Electrical Design Engineer to complement their skilled and professional team. Reporting to the Engineering Manager, the successful Electrical Design Engineer will support the engineering team in their industrial product range, contributing to the design of electrical equipment for industrial applications and implementing electrical best practices, adhering to industry standards, and collaborating with the design team to create innovative solutions, so it is essential that you will demonstrate hands-on design experience and a solid grasp of both electrical and mechanical engineering principles. Core duties for this varied and challenging Electrical Design Engineer role will include (but not be limited to): Reviewing design requirements and producing design calculations and associated production documentation as well as design calculations and corresponding paperwork to manufacture designs. Approving drawings, BOM's and other design information issued for manufacture, and participating in R&D and product testing as required. Selecting electrical components for use in control systems Creating 3D models (primarily sheet metal parts) and assemblies, issuing designs for manufacture through engineering drawings and supplementary documentation. Carry out detailed electrical design work including design verification testing as required, and both reviewing and approving design information from other team members whilst ensuring adherence to relevant quality systems (primarily ISO 9001), including using Engineering Change Notifications (ECNs) to document changes. Conducting technical investigations, perform RCA and initiating corrective actions as required, and providing technical support to Production, Sales, Service, and Customer Support departments as required. Delivering projects on schedule and within budget whilst managing your complex workload efficiently, and ensuring compliance with applicable design, regulatory, and industry standards, and identifying and applying new industry-wide processes within the business where beneficial. To be considered for this exceptional opportunity within a market leading global manufacturing and supply environment, it is envisaged the successful candidate will demonstrate at least 4 years' experience in an electrical design position and realistically be qualified to HND level or above (or QBE) in an electrical engineering discipline. You will be familiar with CE marking processes and DFMEA and possess proven experience in designing electrical equipment and/or machinery along with comprehensive skills and experience in the use of Autodesk Inventor and Autocad . With solid experience in the use of the MS Suite of packages and exceptional communication skills at all levels, working knowledge of mechanical engineering practices (ie materials, FEA, fixings, fabrication etc) and of designing MV assemblies and utilising HV test techniques will prove distinctly advantageous. Contact the Electrical Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.

Electrical Engineer Leicester c 40k - 45k neg dep exp Our Leicester based client has been established for more than a century and are recognised as global market leaders in the design and manufacture of niche electrical solutions, and as a result of continued success and an ongoing programme of strategic growth, are now seeking to recruit an experienced and enthusiastic Electrical Engineer to complement their skilled and professional team. Reporting to the Engineering Manager, the successful Electrical Engineer candidate will support the engineering team in their industrial product range, contributing to the design of electrical equipment for industrial applications and implementing electrical best practices, adhering to industry standards, and collaborating with the design team to create innovative solutions, so it is essential that you will demonstrate hands-on design experience and a solid grasp of both electrical and mechanical engineering principles. Core duties for this varied and challenging Electrical Engineer role will include (but not be limited to): Reviewing design requirements and producing design calculations and associated production documentation as well as design calculations and corresponding paperwork to manufacture designs. Approving drawings, BOM's and other design information issued for manufacture, and participating in R&D and product testing as required. Selecting electrical components for use in control systems Creating 3D models (primarily sheet metal parts) and assemblies, issuing designs for manufacture through engineering drawings and supplementary documentation. Carry out detailed electrical design work including design verification testing as required, and both reviewing and approving design information from other team members whilst ensuring adherence to relevant quality systems (primarily ISO 9001), including using Engineering Change Notifications (ECNs) to document changes. Conducting technical investigations, perform RCA and initiating corrective actions as required, and providing technical support to Production, Sales, Service, and Customer Support departments as required. Delivering projects on schedule and within budget whilst managing your complex workload efficiently, and ensuring compliance with applicable design, regulatory, and industry standards, and identifying and applying new industry-wide processes within the business where beneficial. To be considered for this exceptional opportunity within a market leading global manufacturing and supply environment, it is envisaged the successful candidate will demonstrate at least 4 years' experience in an electrical design position and realistically be qualified to HND level or above (or QBE) in an electrical engineering discipline. You will be familiar with CE marking processes and DFMEA and possess proven experience in designing electrical equipment and/or machinery along with comprehensive skills and experience in the use of Autodesk Inventor and Autocad . With solid experience in the use of the MS Suite of packages and exceptional communication skills at all levels, working knowledge of mechanical engineering practices (ie materials, FEA, fixings, fabrication etc) and of designing MV assemblies and utilising HV test techniques will prove distinctly advantageous. Contact the Electrical Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.

Fortress Recruit is working with a well-established defence engineering organisation to appoint a Head of Sales (Navy), supporting long-term growth across complex naval and submarine programmes. This is a brand-new senior leadership role, created to establish and lead a dedicated naval sales function. The successful candidate will take full ownership of naval sales strategy, shaping commercially robust solutions for mission-critical equipment operating in highly regulated defence environments. Key responsibilities: Owning and delivering the naval sales strategy, pipeline development and forecasting Leading, developing and scaling a dedicated naval sales team Managing and growing relationships with navies, MOD stakeholders, shipbuilders and prime contractors Driving sales activity across new build, upgrade and lifecycle support programmes Leading opportunity development, capture planning and bid governance Translating complex technical, operational and regulatory requirements into winning commercial solutions Working closely with engineering, bids, programme and customer support teams to ensure aligned delivery Providing market insight to inform long-term naval strategy and investment decisions To be considered for this role, you ll have: Considerable senior sales or business development leadership experience within the naval or defence sector Proven success managing complex, long-cycle, high-value defence opportunities Strong understanding of working with MODs, navies, shipbuilders and prime contractors Experience selling complex engineered or manufactured systems in regulated environments Credibility and confidence engaging senior military, governmental and executive stakeholders A collaborative, structured leadership style with strong commercial acumen Current security clearance or eligibility to obtain (5 years UK residency without visa or sponsorship requirement) The role plays a pivotal part in driving long-term growth, influencing strategy, and leading complex sales activity across new build and through-life support programmes globally. It is an excellent opportunity to join a respected defence organisation at a pivotal stage of growth, offering genuine strategic influence, autonomy and long-term career progression. This is a Hampshire-based role with hybrid working, including regular UK travel and international travel as required. On offer is a competitive senior salary, alongside a corporate bonus and benefits package. For a confidential conversation or to request a full job description, please get in touch with Becki at Fortress Recruit.

Salary: 40,000- 45,000 basic + bonus Location: Haydock, Lancashire (near M6) Hours: 8:30am - 5:00pm Working Pattern: 1 day per week WFH Position Summary Based at the Haydock office, this role is responsible for providing technical support to customers and the sales team by troubleshooting issues and advising on the most suitable product solutions for a wide range of mechanical and structural applications. The position also involves inspecting finished products, conducting client visits, supporting system design work, and preparing technical proposals. Key Duties & Responsibilities Provide technical support to customers and the sales team via phone and email. Communicate with contractors, consultants, and end users to help specify the most appropriate product for their application. Collaborate with internal teams including outside sales, inside sales, manufacturing, marketing, and engineering. Attend and support industry trade shows and conferences when required. Deliver technical presentations to colleagues, consultants, and architects. Support product installation and maintenance at customer facilities when necessary. Inspect manufactured products against drawings and technical specifications. Assist the quality department with day-to-day activities and product compliance. Required Skills & Experience Ideally a Bachelor's degree in Mechanical Engineering, Electromechanical Engineering, Systems Engineering , or a related engineering discipline. Minimum of 5 years' experience in an engineering role. Experience supporting technical products or engineered solutions . AutoCAD experience would be advantageous. Strong problem-solving skills and a genuine desire to support customers with technical queries. Ability to review contract drawings, plans, and specifications . Experience collaborating with customers, vendors, and cross-functional internal teams. Flexibility to travel when required. To apply: To apply in confidence and to initiate an informal discussion, please submit a full CV detailing your current remuneration package and availability quoting job reference 10308.

Description About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it. Job overview We're looking for an experienced Solution Architect to join our architecture and analysis function. This is a fantastic opportunity to work across a broad range of initiatives and technologies working with enterprise architects, solution architects, product owners and engineers in a mixture of more traditional and agile delivery teams. Our change portfolio includes initiatives to improve our legacy platforms (predominantly Azure hosted .net), implement new SaaS/PaaS technology solutions and a broader digital transformation program introducing a new strategic Salesforce centred digital platform. Key responsibilities Responsibility for the definition, design and communication of complex IT solutions across a range of technology platforms Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Assessing new technology solutions to meet business requirements Ensuring the performance, quality, and responsiveness of applications through the solution design Working within both agile programs and teams, adhering to Scrum or Kanban principles and a more traditional waterfall style projects Contributing to the architecture runway and target architecture Working in a multi-vendor environment, providing direction a support to the delivery teams Supporting continuous improvement initiatives within the team and across the IT department Working with security and data protection officers so that solution is secure by design and compliant Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your skills & experience Experience and knowledge working as a solution architect, or senior engineer with a desire, aptitude and ability to move into solution architecture Proven experience across a range of technologies including Azure, .NET, React, Salesforce, SaaS and PaaS solutions Deep understanding of frontend digital architecture, design patterns, and interaction design principles Good knowledge of enterprise integrations patterns and technologies Experience of API architectural design standards including RESTful APIs and Open API Hands on experience integrating digital solutions with salesforce and salesforce marketing cloud Understanding of current and emerging technologies and their potential to deliver business benefits Influencing and negotiation skills, managing effective stakeholder relationships Ability to translate business strategy into technical solutions and business requirements into technical design As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to insurance.co.uk.

Description About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it. Job overview We're looking for an experienced Solution Architect to join our architecture and analysis function. This is a fantastic opportunity to work across a broad range of initiatives and technologies working with enterprise architects, solution architects, product owners and engineers in a mixture of more traditional and agile delivery teams. Our change portfolio includes initiatives to improve our legacy platforms (predominantly Azure hosted .net), implement new SaaS/PaaS technology solutions and a broader digital transformation program introducing a new strategic Salesforce centred digital platform. Key responsibilities Responsibility for the definition, design and communication of complex IT solutions across a range of technology platforms Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Assessing new technology solutions to meet business requirements Ensuring the performance, quality, and responsiveness of applications through the solution design Working within both agile programs and teams, adhering to Scrum or Kanban principles and a more traditional waterfall style projects Contributing to the architecture runway and target architecture Working in a multi-vendor environment, providing direction a support to the delivery teams Supporting continuous improvement initiatives within the team and across the IT department Working with security and data protection officers so that solution is secure by design and compliant Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your skills & experience Experience and knowledge working as a solution architect, or senior engineer with a desire, aptitude and ability to move into solution architecture Proven experience across a range of technologies including Azure, .NET, React, Salesforce, SaaS and PaaS solutions Deep understanding of frontend digital architecture, design patterns, and interaction design principles Good knowledge of enterprise integrations patterns and technologies Experience of API architectural design standards including RESTful APIs and Open API Hands on experience integrating digital solutions with salesforce and salesforce marketing cloud Understanding of current and emerging technologies and their potential to deliver business benefits Influencing and negotiation skills, managing effective stakeholder relationships Ability to translate business strategy into technical solutions and business requirements into technical design As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to insurance.co.uk.

Internal Sales Engineer Internal Sales Engineer is required to join a fast-growing environmental technology business at the forefront of air quality monitoring instrumentation . We are seeking a commercially driven Technical Sales Engineer to support continued growth across the UK. Package 32K salary + bonus & commission OTE 45K 25 days holiday Future career progression to field sales engineer This role will suit someone with experience in B2B sales in a technical product or service setting. The Opportunity You will play a key role in driving revenue growth by identifying, qualifying and converting opportunities across sectors such as: Local Authorities & Government Environmental Consultancies Construction & Infrastructure Industrial & Manufacturing Smart Cities & Urban Development Transport & Highways You will act as the technical and commercial interface between customers and internal engineering teams, ensuring solutions meet regulatory, operational and environmental requirements. Key Responsibilities Identify and develop new business opportunities Deliver technical product demonstrations Conduct pre-sales technical assessments Account management Prepare technical proposals, quotations and tender responses (RFP/RFI/PQQ) Provide regulatory and compliance guidance Manage the full sales cycle from prospect to order Attend trade shows and industry events What We're Looking For Experience in technical sales, likely to have been a Business Development Executive, Account Manager, BDM, Internal Sales Engineer, Junior Sales Engineer or similar Ability to translate complex technical data into commercial value Strong presentation and demonstration skills A background in engineering, environmental science, instrumentation, or a related technical discipline is highly desirable. Why This Role? Work within a purpose-driven sector addressing climate, pollution and sustainability challenges High visibility role with direct impact on revenue growth Exposure to smart infrastructure and emerging environmental technologies Opportunity to influence product development through market feedback WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.

Elevation Recruitment Groups Engineering Services Division are recruiting a Field Service, Installations & Inspection Engineer in the Sussex region for our long standing client. The Field Service, Installations & Inspection Engineer will be responsible for the safe installation and maintenance of fuel storage assets and systems across a diverse customer base, including domestic households, commercial premises, agricultural operations, and industrial facilities, ensuring systems are installed and maintained to the highest safety standards.Working as part of the South region engineering team covering the Sussex area, you will work autonomously while being supported by experienced colleagues and receive ongoing training. Key responsibilities for the Field Service, Installations & Inspection Engineer include: Installations and scheduled inspections Complete service works and general maintenance, diagnosing issues and implementing effective solutions Attend emergency call-outs when required, including out-of-hours support, responding promptly to customer needs with professionalism and technical competence Provide technical advice and guidance to customers, sales representatives, and internal teams on product storage, distribution systems, and safety requirements Maintain your company vehicle and equipment to high standards, managing your schedule efficiently to deliver excellent service across your territory Skills, Experince and Qualifications needed for the Field Service, Installations & Inspection Engineer include: ACS Qualified in CCLP1EPC or equivalent certification. Solid knowledge and practical experience of liquid transfer and vapour recovery systems Full clean UK driving licence. Proactive attitude with the ability to work autonomously and make sound technical decisions in the field. Confidence liaising with customers and internal stakeholders at all levels, delivering outstanding customer service. Organised, flexible team player with excellent communication skills If you are a Field Service, Installations & Inspection Engineer looking for a new challenge with a fabulous team and company who know how to support, develop, and reward their team, please apply now. For further information please contact Anna Morgan.

Junior Quality Engineer Learning and development opportunities 25 days + banks Mon-fri days Are you looking for a role with purpose? Do you want a role which impacts our environment positively? Is stability and consistent growth and development important to you? Then read on! I'm currently recruiting for a Junior Quality Engineer to work in a company driving closed-loop solutions, energy production and products with a second life! This role is ideal for someone with a few years' experience in an industrial environment who is looking for a supportive team to develop their problem solving and continuous improvements approaches. Roles/Responsibilities Lead initiatives to improve manufacturing performance and product consistency , identifying opportunities to optimise processes and reduce waste across production operations. Use data analysis and reporting tools to monitor plant performance, investigate trends and support informed operational decision-making. Provide technical support to product and material development , assisting with trials, testing and validation activities within production and laboratory environments. Assess incoming material quality and process outputs , documenting findings and communicating recommendations to production and technical teams. Drive structured root cause investigations and corrective actions , while maintaining performance metrics and supporting internal quality and compliance audits. What We're Looking For Experience in a Quality role within an industrial environment (production, processing, manufacturing, recycling etc.) An engineering related qualification would be beneficial Ideally experience with problem solving, continuous improvements or 8D methodologies/ root cause analysis If you are interested in the role or looking for something similar please contact our Managing Consultant Hazel Luna If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Sales Engineer UAV / Drone Industry Next-Gen Flight Technology Based: Loughborough, Leicester (In office role) Salary: £45k If drones are more than a job to you, keep reading. This role is for people who want to help shape how new UAV technology actually gets used. We are working with a company at the cutting edge of the UAV / drone sector, helping manufacturers and advanced operators unlock dramatically longer flight times through new power technology. This role is for someone who lives and breathes UAVs and wants to work closer to the technology, customers, and future of flight. Why this role exists Demand is growing fast. Drone manufacturers and operators are actively looking for alternatives to traditional battery limitations. The technology works, the interest is global, and the conversations are already happening. What is needed now is a technically credible person who can sit between engineering and customers and help turn interest into adoption. Who this will suit This is not a traditional sales role . It will suit someone who: Has a genuine passion for drones or UAV technology Enjoys talking to engineers and technical teams Likes being involved early when new tech is being integrated Wants ownership of customer relationships, not handovers Prefers substance and credibility over sales scripts If people already come to you for technical advice, this will feel natural. The kind of work you will be involved in Speaking with drone manufacturers and advanced operators Helping customers understand how new power systems fit their platforms Supporting early integrations and ongoing relationships Attending industry events, demos and flight activity Playing a visible role in the commercial growth of the business You will be trusted, visible, and close to the technology. Location and travel Based near Loughborough, Leicester (this is office based) Involved in UK and international customer conversations Occasional travel and industry events as part of the role The opportunity in short Cutting edge UAV technology Real engineering conversations Global customers Long term product adoption, not quick wins If you are already in the drone space and want a role that feels closer to the future of UAVs , this is worth exploring. Interested? To apply for the Sales Engineer position, here are your two options: "This is the job for me! When can I start?" - Call now and let s talk through your experience. Ask for Michelle Fletcher on (phone number removed) between 9am - 2pm "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know. PPTP

Job Title: Head of Planning Location: East Midlands Salary: Competitive + bonus + benefits Overview A growing national technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The position plays a critical role in coordinating the service flow between Sales, Operations and Finance to ensure predictable delivery, operational efficiency and strong revenue conversion. Key Responsibilities Lead and develop the national planning and operational coordination function Manage and support planning, scheduling and resource coordination teams Establish clear accountability, escalation and decision making frameworks Own the full planning lifecycle from order handover through to completion of work Ensure efficient scheduling and utilisation of operational resources Maintain visibility of workload, capacity and operational constraints across multiple locations Balance customer responsiveness with structured operational planning Lead the implementation and optimisation of a central planning system Define planning processes, data standards and governance frameworks Drive adoption and continuous improvement of planning systems and operational processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and scope confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and clean operational handovers Monitor planning KPIs including utilisation, backlog and aged work in progress Improve operational efficiency, service throughput and revenue per head Act as the key operational interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven leadership experience managing planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with the ability to manage complex operational workflows Commercial awareness and understanding of operational drivers of revenue and cash flow Confident using operational data, dashboards and KPIs to drive decision making Experience implementing or improving planning or enterprise operational systems is desirable Background within infrastructure, construction, testing, engineering services or similar sectors would be advantageous