Customer Services Coordinator Location: Birmingham Salary: GBP32,229 per year. Increases after probation. Hours: Monday - Thursday, 8am - 4.30pm. Fridays, 8am - 1.30pm. Job type: 18-month FTC, maternity cover. Bridge Recruitment is helping one of our established clients recruit for an experienced Customer Service Coordinator to join their ever-expanding team. This role is maternity cover for 18 months. Responsibilities of the Customer Service Coordinator: Process sales orders and maintain order data Handle customer enquiries from order to delivery Advise customers of order status, changes and supply issues Liaise and interact with other departments to ensure: o effective order progression o effective problem resolution o accurate customer feedback Perform customer verifications Perform general office duties and project work as required Requirements of the Customer Service Coordinator: Excellent telephone manners Strong communication skills (verbal and written) A strong customer service approach A committed team player A confident user of standard MS Office applications (Outlook, Word, Excel) Familiar with CRM systems (ideally Salesforce) A proactive approach to work and problems If you feel like you meet the above criteria for the Customer Service Coordinator role, then please apply now!
Aug 24, 2026
Contractor
Customer Services Coordinator Location: Birmingham Salary: GBP32,229 per year. Increases after probation. Hours: Monday - Thursday, 8am - 4.30pm. Fridays, 8am - 1.30pm. Job type: 18-month FTC, maternity cover. Bridge Recruitment is helping one of our established clients recruit for an experienced Customer Service Coordinator to join their ever-expanding team. This role is maternity cover for 18 months. Responsibilities of the Customer Service Coordinator: Process sales orders and maintain order data Handle customer enquiries from order to delivery Advise customers of order status, changes and supply issues Liaise and interact with other departments to ensure: o effective order progression o effective problem resolution o accurate customer feedback Perform customer verifications Perform general office duties and project work as required Requirements of the Customer Service Coordinator: Excellent telephone manners Strong communication skills (verbal and written) A strong customer service approach A committed team player A confident user of standard MS Office applications (Outlook, Word, Excel) Familiar with CRM systems (ideally Salesforce) A proactive approach to work and problems If you feel like you meet the above criteria for the Customer Service Coordinator role, then please apply now!
About the Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a Housing Repairs Coordinator - Gas to join our Onward Repairs team on a permanent basis. In this role, you will provide technical and administrative support to the Housing Repairs Team, with a particular focus on helping Onward meet its statutory gas and electrical safety obligations. Working closely with operational teams, contractors and legal colleagues, you will coordinate and progress cases where access is required for essential safety inspections, servicing and compliance works. You will ensure processes are followed, maintain accurate records, prepare documentation to support legal action where necessary, and help drive compliance performance across our housing portfolio. This is an excellent opportunity for an organised and detail-oriented individual who is passionate about customer service, compliance and keeping our customers safe in their homes. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About Us About Onward Onward Repairs is the in-house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer-first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of your recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process theycan contact the HR team on and a member of the HR Team will be in touch.
Aug 21, 2026
Full time
About the Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a Housing Repairs Coordinator - Gas to join our Onward Repairs team on a permanent basis. In this role, you will provide technical and administrative support to the Housing Repairs Team, with a particular focus on helping Onward meet its statutory gas and electrical safety obligations. Working closely with operational teams, contractors and legal colleagues, you will coordinate and progress cases where access is required for essential safety inspections, servicing and compliance works. You will ensure processes are followed, maintain accurate records, prepare documentation to support legal action where necessary, and help drive compliance performance across our housing portfolio. This is an excellent opportunity for an organised and detail-oriented individual who is passionate about customer service, compliance and keeping our customers safe in their homes. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About Us About Onward Onward Repairs is the in-house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer-first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of your recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process theycan contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a Housing Repairs Coordinator - Gas to join our Onward Repairs team on a permanent basis . In this role, you will provide technical and administrative support to the Housing Repairs Team, with a particular focus on helping Onward meet its statutory gas and electrical safety obligations. Working closely with operational teams, contractors and legal colleagues, you will coordinate and progress cases where access is required for essential safety inspections, servicing and compliance works. You will ensure processes are followed, maintain accurate records, prepare documentation to support legal action where necessary, and help drive compliance performance across our housing portfolio. This is an excellent opportunity for an organised and detail-oriented individual who is passionate about customer service, compliance and keeping our customers safe in their homes. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 14, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a Housing Repairs Coordinator - Gas to join our Onward Repairs team on a permanent basis . In this role, you will provide technical and administrative support to the Housing Repairs Team, with a particular focus on helping Onward meet its statutory gas and electrical safety obligations. Working closely with operational teams, contractors and legal colleagues, you will coordinate and progress cases where access is required for essential safety inspections, servicing and compliance works. You will ensure processes are followed, maintain accurate records, prepare documentation to support legal action where necessary, and help drive compliance performance across our housing portfolio. This is an excellent opportunity for an organised and detail-oriented individual who is passionate about customer service, compliance and keeping our customers safe in their homes. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a number of Housing Repairs Coordinators to join our Onward Repairs team on a permanent basis . The responsibility of the role is to provide technical and general administration support to the Housing Repairs Team. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 13, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a number of Housing Repairs Coordinators to join our Onward Repairs team on a permanent basis . The responsibility of the role is to provide technical and general administration support to the Housing Repairs Team. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £31,350 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role Help Us Keep Our Customers Safe We are looking for an organised and detail-oriented Fire Safety Compliance Coordinator to join our Fire Safety Team. In this important role, you will support the delivery of fire safety compliance programmes by maintaining accurate records, managing compliance data and systems, supporting audits, and helping ensure that all required certifications and remedial actions are tracked and completed. This is an excellent opportunity for someone with strong administrative and analytical skills who enjoys working with data, systems, and colleagues across a variety of teams to help deliver a safe and compliant service for our customers. Role requirements This is a hybrid role where the candidate will be required to attend our Liverpool Watson Office on Monday and Tuesday each week and working from or site for the rest of the week as required. What You'll Be Doing Maintaining Compliance Records Maintain accurate and up-to-date records of planned and completed fire safety compliance work. Ensure information is recorded correctly for compliance monitoring and financial purposes. Support the Fire Safety Team in maintaining robust compliance documentation. Certification and Remedial Actions Record and monitor landlord compliance certificates and reports. Identify non-compliances, defects, and additional remedial works and escalate these to the appropriate colleagues. Support the monitoring and completion of follow-up actions. Information Analysis and Reporting Analyse performance information relating to fire safety compliance programmes. Produce and validate reports to support service performance monitoring. Assist in tracking the delivery of compliance work programmes against targets. System Administration Support the effective administration of compliance and asset management systems. Raise and manage work orders, budgets, invoices, and payments as required. Maintain the integrity and accuracy of data across systems. Audit Support Provide accurate and timely information to support internal and external audit requirements. Help demonstrate compliance through effective record management and reporting. What We're Looking For Essential Experience of monitoring performance information relating to planned maintenance or compliance work programmes. Knowledge and understanding of property maintenance, asset management, or planned works. Experience working in a customer-focused environment. Excellent organisational skills with a methodical and structured approach to work. Ability to work independently whilst also contributing effectively within a team. Strong written and verbal communication skills. Good IT skills, including experience using: Microsoft Excel and Word Database systems Housing Asset Management systems or similar business systems Qualifications Educated to GCSE standard or equivalent qualification or experience. Level 2 VRQ (or equivalent qualification) in Asset and Building Compliance Awareness. Desirable Knowledge of housing management, business planning, or asset management systems. Understanding of compliance-related databases and finance systems. Experience working within the housing or property sector. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 07, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £31,350 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role Help Us Keep Our Customers Safe We are looking for an organised and detail-oriented Fire Safety Compliance Coordinator to join our Fire Safety Team. In this important role, you will support the delivery of fire safety compliance programmes by maintaining accurate records, managing compliance data and systems, supporting audits, and helping ensure that all required certifications and remedial actions are tracked and completed. This is an excellent opportunity for someone with strong administrative and analytical skills who enjoys working with data, systems, and colleagues across a variety of teams to help deliver a safe and compliant service for our customers. Role requirements This is a hybrid role where the candidate will be required to attend our Liverpool Watson Office on Monday and Tuesday each week and working from or site for the rest of the week as required. What You'll Be Doing Maintaining Compliance Records Maintain accurate and up-to-date records of planned and completed fire safety compliance work. Ensure information is recorded correctly for compliance monitoring and financial purposes. Support the Fire Safety Team in maintaining robust compliance documentation. Certification and Remedial Actions Record and monitor landlord compliance certificates and reports. Identify non-compliances, defects, and additional remedial works and escalate these to the appropriate colleagues. Support the monitoring and completion of follow-up actions. Information Analysis and Reporting Analyse performance information relating to fire safety compliance programmes. Produce and validate reports to support service performance monitoring. Assist in tracking the delivery of compliance work programmes against targets. System Administration Support the effective administration of compliance and asset management systems. Raise and manage work orders, budgets, invoices, and payments as required. Maintain the integrity and accuracy of data across systems. Audit Support Provide accurate and timely information to support internal and external audit requirements. Help demonstrate compliance through effective record management and reporting. What We're Looking For Essential Experience of monitoring performance information relating to planned maintenance or compliance work programmes. Knowledge and understanding of property maintenance, asset management, or planned works. Experience working in a customer-focused environment. Excellent organisational skills with a methodical and structured approach to work. Ability to work independently whilst also contributing effectively within a team. Strong written and verbal communication skills. Good IT skills, including experience using: Microsoft Excel and Word Database systems Housing Asset Management systems or similar business systems Qualifications Educated to GCSE standard or equivalent qualification or experience. Level 2 VRQ (or equivalent qualification) in Asset and Building Compliance Awareness. Desirable Knowledge of housing management, business planning, or asset management systems. Understanding of compliance-related databases and finance systems. Experience working within the housing or property sector. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Hours: Part-time, 9-month fixed-term contract (maternity cover) Salary : 16,800 per annum (Full-time equivalent 28,000 per annum) Location: Newbury, Berkshire Working pattern: Part-time, 3 days per week (Tuesday to Thursday), office-based About the role We're looking for an organised and proactive Events Coordinator to join our growing Events team. This is an excellent opportunity to be part of a busy, collaborative team delivering a wide range of events. You'll play a key role in supporting the planning, coordination and delivery of client events, working closely with our Event Managers and Director of Events to ensure every project runs smoothly from initial enquiry through to successful delivery. This role is ideal for someone who thrives on organisation, enjoys working with people, and loves seeing projects come together. If you're calm under pressure, highly organised and enjoy variety, we'd like to hear from you. What you'll be doing Supporting the planning and delivery of client events from initial enquiry through to completion Researching venues and suppliers, preparing proposals and coordinating travel, accommodation and event logistics Scheduling meetings, maintaining project timelines and keeping event calendars and project systems up to date Managing event documentation, purchase orders, supplier information, invoices and budget administration Providing operational support before, during and after events, working closely with internal teams to ensure everything is delivered on time and to a high standard What you'll bring Previous experience in an events, administration, project coordination or agency support role Excellent organisational skills with the ability to juggle multiple projects Outstanding attention to detail Strong communication and relationship-building skills Confident use of Microsoft Office (Word, Excel, Outlook and PowerPoint) A proactive approach with the ability to work independently and as part of a team A professional, customer-focused attitude What's on offer 25 days holiday plus bank holidays and 5 wellbeing days Private healthcare Ongoing learning and development opportunities Free onsite parking Regular team socials About the company AP&C is a full-service marketing agency helping ambitious businesses engage, connect and grow through impactful marketing. From digital campaigns and websites to events, print and design, we deliver creative strategies that get results. We're a close-knit, fast-paced team that values creativity, collaboration and measurable performance. You may have experience of the following: Event Support Coordinator, Administrative Assistant Events, Project Coordinator, Office Administrator, Planning Assistant, Assistant Event Manager, Coordination Specialist, Programme Assistant, Administrative Coordinator, Venue Coordinator REF-(Apply online only)
Jul 31, 2026
Full time
Hours: Part-time, 9-month fixed-term contract (maternity cover) Salary : 16,800 per annum (Full-time equivalent 28,000 per annum) Location: Newbury, Berkshire Working pattern: Part-time, 3 days per week (Tuesday to Thursday), office-based About the role We're looking for an organised and proactive Events Coordinator to join our growing Events team. This is an excellent opportunity to be part of a busy, collaborative team delivering a wide range of events. You'll play a key role in supporting the planning, coordination and delivery of client events, working closely with our Event Managers and Director of Events to ensure every project runs smoothly from initial enquiry through to successful delivery. This role is ideal for someone who thrives on organisation, enjoys working with people, and loves seeing projects come together. If you're calm under pressure, highly organised and enjoy variety, we'd like to hear from you. What you'll be doing Supporting the planning and delivery of client events from initial enquiry through to completion Researching venues and suppliers, preparing proposals and coordinating travel, accommodation and event logistics Scheduling meetings, maintaining project timelines and keeping event calendars and project systems up to date Managing event documentation, purchase orders, supplier information, invoices and budget administration Providing operational support before, during and after events, working closely with internal teams to ensure everything is delivered on time and to a high standard What you'll bring Previous experience in an events, administration, project coordination or agency support role Excellent organisational skills with the ability to juggle multiple projects Outstanding attention to detail Strong communication and relationship-building skills Confident use of Microsoft Office (Word, Excel, Outlook and PowerPoint) A proactive approach with the ability to work independently and as part of a team A professional, customer-focused attitude What's on offer 25 days holiday plus bank holidays and 5 wellbeing days Private healthcare Ongoing learning and development opportunities Free onsite parking Regular team socials About the company AP&C is a full-service marketing agency helping ambitious businesses engage, connect and grow through impactful marketing. From digital campaigns and websites to events, print and design, we deliver creative strategies that get results. We're a close-knit, fast-paced team that values creativity, collaboration and measurable performance. You may have experience of the following: Event Support Coordinator, Administrative Assistant Events, Project Coordinator, Office Administrator, Planning Assistant, Assistant Event Manager, Coordination Specialist, Programme Assistant, Administrative Coordinator, Venue Coordinator REF-(Apply online only)
Shift Pattern: Thursday to Monday. 22:00 - 06:30 Pay Rate: Competitive Contract: FTC Maternity Cover till August 2027 Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day . We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing Promote a positive Health, Safety, and Environmental (HSE) culture within the team by ensuring compliance with company policies and procedures, conducting accident investigations, implementing corrective actions, completing near miss reporting, and encouraging behavioural safety observations to maintain a safe working environment. Continuously monitor operational processes and the production environment to ensure compliance with food safety, quality, and manufacturing standards. Deliver operational productivity and efficiency targets within the area by proactively identifying, managing, and resolving issues to ensure the successful delivery of the daily production plan. Analyse operational performance and trends to identify opportunities for continuous improvement, implementing sustainable initiatives that enhance quality, productivity, efficiency, and profitability in line with the site's operational objectives. Monitor team performance and capability, ensuring colleagues understand their objectives, receive regular coaching and feedback, and are supported to maximise their potential through ongoing development. Monitor the performance and effectiveness of machinery and equipment through pre-start checks, routine observations, and performance reviews, escalating trends or concerns to ensure reliable and consistent asset performance. Foster a positive, inclusive, and engaging team culture by promoting open communication, recognising achievements, supporting employee wellbeing, and maintaining high levels of motivation and engagement. What we're looking for An effective communicator with the ability to communicate clearly at all levels, provide accurate reporting, and confidently lead and guide a team. Demonstrates strong initiative, with the ability to work independently, identify issues proactively, and implement timely, effective solutions. Capable of leading the team independently and confidently stepping up to cover the Manager's responsibilities during periods of absence, ensuring continuity of operations. Demonstrated experience of managing, leading, and motivating a diverse workforce, fostering a high-performing team that consistently delivers excellent results. Strong problem-solving skills with experience of applying lean manufacturing principles to resolve production issues and drive continuous improvement. Holds recognised Food Hygiene and Food Safety qualifications/accreditations. Proven experience working as a Team Leader or Supervisor within an FMCG environment, preferably in food manufacturing. We're not all the same at Greencore and our differences help us to make everyday taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Competitive matched pension contributions Employee awards and long service awards Accredited Greencore qualifications, learning and development opportunities. Exclusive Greencore employee discount platform where you can receive discounts on retail, travel, and more. Access to a full Well-being Center platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
Jul 28, 2026
Contractor
Shift Pattern: Thursday to Monday. 22:00 - 06:30 Pay Rate: Competitive Contract: FTC Maternity Cover till August 2027 Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day . We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing Promote a positive Health, Safety, and Environmental (HSE) culture within the team by ensuring compliance with company policies and procedures, conducting accident investigations, implementing corrective actions, completing near miss reporting, and encouraging behavioural safety observations to maintain a safe working environment. Continuously monitor operational processes and the production environment to ensure compliance with food safety, quality, and manufacturing standards. Deliver operational productivity and efficiency targets within the area by proactively identifying, managing, and resolving issues to ensure the successful delivery of the daily production plan. Analyse operational performance and trends to identify opportunities for continuous improvement, implementing sustainable initiatives that enhance quality, productivity, efficiency, and profitability in line with the site's operational objectives. Monitor team performance and capability, ensuring colleagues understand their objectives, receive regular coaching and feedback, and are supported to maximise their potential through ongoing development. Monitor the performance and effectiveness of machinery and equipment through pre-start checks, routine observations, and performance reviews, escalating trends or concerns to ensure reliable and consistent asset performance. Foster a positive, inclusive, and engaging team culture by promoting open communication, recognising achievements, supporting employee wellbeing, and maintaining high levels of motivation and engagement. What we're looking for An effective communicator with the ability to communicate clearly at all levels, provide accurate reporting, and confidently lead and guide a team. Demonstrates strong initiative, with the ability to work independently, identify issues proactively, and implement timely, effective solutions. Capable of leading the team independently and confidently stepping up to cover the Manager's responsibilities during periods of absence, ensuring continuity of operations. Demonstrated experience of managing, leading, and motivating a diverse workforce, fostering a high-performing team that consistently delivers excellent results. Strong problem-solving skills with experience of applying lean manufacturing principles to resolve production issues and drive continuous improvement. Holds recognised Food Hygiene and Food Safety qualifications/accreditations. Proven experience working as a Team Leader or Supervisor within an FMCG environment, preferably in food manufacturing. We're not all the same at Greencore and our differences help us to make everyday taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Competitive matched pension contributions Employee awards and long service awards Accredited Greencore qualifications, learning and development opportunities. Exclusive Greencore employee discount platform where you can receive discounts on retail, travel, and more. Access to a full Well-being Center platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
Charity People is excited to be partnering with a national education and social mobility charity as they recruit a Programme Coordinator - a vital role at the heart of delivering their award winning employability and skills programmes to thousands of young people each year. About the organisation The organisation is a high-impact social mobility charity supporting young people aged 7-18 from under served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace. They achieve this by: Delivering free, skills-based workshops co-created with schools and employers Connecting young people with industry professionals and aspirational career pathways Encouraging employers to value potential over background Partnering with major organisations including Barclays LifeSkills, Dell Technologies, KPMG, ICAEW, Network Rail, NHS and more Working with 70,000+ young people each year , TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030 , which aims to reach one million young people. About the Role This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of the organisation's workshops and programmes across the UK. Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools. You will: Provide excellent customer service to schools, partners and facilitators Manage bookings, scheduling, logistics, diaries and communications Support Programme Managers by delivering end-to-end programme administration Maintain accurate systems, spreadsheets and CRM records Coordinate facilitators, travel, equipment and technical needs Monitor feedback and help ensure brilliant participant and partner experiences Contribute to continuous improvement and efficient ways of working This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self motivated while balancing multiple priorities. Key Responsibilities Programme Coordination & Administration Coordinate multiple programmes simultaneously, ensuring smooth end to end delivery Manage school bookings, session schedules, logistics and facilitator allocation Provide clear and timely communication to teachers, partners and internal teams Support Programme Managers to meet programme goals and timelines Systems, Processes & Data Use spreadsheets, databases and CRM systems to plan, track and report on activity Ensure all processes are followed accurately, contributing to efficiency improvements Manage travel, accommodation and technical arrangements for sessions and events Customer Service & Continuous Improvement Deliver excellent service for schools, volunteers and facilitators Gather and act on feedback to help improve programme quality Occasionally attend workshops to observe delivery and understand impact Team Contribution Work collaboratively with Programme Managers, Coordinators, facilitators and the Schools Engagement Team Attend monthly Team Together Days in London Uphold safeguarding, data protection, and organisational policies Demonstrate a "one team" approach, contributing to a positive and inclusive culture About You You will bring: Strong organisational and administrative experience Confidence managing multiple deadlines in a fast-paced environment Experience working in the charity sector/education sector/university space Excellent communication skills and a warm, professional approach Strong proficiency with Microsoft Office (especially Excel and spreadsheets) A solutions-focused mindset and the ability to stay calm under pressure Experience coordinating projects or programmes CRM experience (essential) A passion for social mobility and supporting young people is essential. TTF particularly welcomes applicants with lived experience of the challenges faced by under served communities. Salary, Benefits & Working Arrangements 12 month FTC Salary: £26,250 Monthly in-person Team Together Days in London (approx. 2-3 days per month) 37.5 hours per week 28 days holiday + bank holidays Hybrid home-based working Monthly Team Together Days in London (travel required) Travel to school sites nationwide (expenses paid) £500 annual learning & development budget Employee Assistance Programme Cycle to work scheme Enhanced maternity package after three years Pension scheme with employer contributions Birthday afternoon off How to Apply If you are excited by this opportunity and keen to play a pivotal role supporting young people to discover their potential, please send your CV to to request the full job pack. If your experience aligns with what we're looking for, we'll be in touch to arrange an initial Teams call and talk you through the next steps. Key Dates Launch: Tuesday 26th May 2026 Closing date: 9am Tuesday 2nd June Interviews: 1st Stage - week commencing the 8th June, 2nd Stage - Wednesday 17th June at a London venue Equity, Diversity & Inclusion Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
May 28, 2026
Full time
Charity People is excited to be partnering with a national education and social mobility charity as they recruit a Programme Coordinator - a vital role at the heart of delivering their award winning employability and skills programmes to thousands of young people each year. About the organisation The organisation is a high-impact social mobility charity supporting young people aged 7-18 from under served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace. They achieve this by: Delivering free, skills-based workshops co-created with schools and employers Connecting young people with industry professionals and aspirational career pathways Encouraging employers to value potential over background Partnering with major organisations including Barclays LifeSkills, Dell Technologies, KPMG, ICAEW, Network Rail, NHS and more Working with 70,000+ young people each year , TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030 , which aims to reach one million young people. About the Role This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of the organisation's workshops and programmes across the UK. Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools. You will: Provide excellent customer service to schools, partners and facilitators Manage bookings, scheduling, logistics, diaries and communications Support Programme Managers by delivering end-to-end programme administration Maintain accurate systems, spreadsheets and CRM records Coordinate facilitators, travel, equipment and technical needs Monitor feedback and help ensure brilliant participant and partner experiences Contribute to continuous improvement and efficient ways of working This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self motivated while balancing multiple priorities. Key Responsibilities Programme Coordination & Administration Coordinate multiple programmes simultaneously, ensuring smooth end to end delivery Manage school bookings, session schedules, logistics and facilitator allocation Provide clear and timely communication to teachers, partners and internal teams Support Programme Managers to meet programme goals and timelines Systems, Processes & Data Use spreadsheets, databases and CRM systems to plan, track and report on activity Ensure all processes are followed accurately, contributing to efficiency improvements Manage travel, accommodation and technical arrangements for sessions and events Customer Service & Continuous Improvement Deliver excellent service for schools, volunteers and facilitators Gather and act on feedback to help improve programme quality Occasionally attend workshops to observe delivery and understand impact Team Contribution Work collaboratively with Programme Managers, Coordinators, facilitators and the Schools Engagement Team Attend monthly Team Together Days in London Uphold safeguarding, data protection, and organisational policies Demonstrate a "one team" approach, contributing to a positive and inclusive culture About You You will bring: Strong organisational and administrative experience Confidence managing multiple deadlines in a fast-paced environment Experience working in the charity sector/education sector/university space Excellent communication skills and a warm, professional approach Strong proficiency with Microsoft Office (especially Excel and spreadsheets) A solutions-focused mindset and the ability to stay calm under pressure Experience coordinating projects or programmes CRM experience (essential) A passion for social mobility and supporting young people is essential. TTF particularly welcomes applicants with lived experience of the challenges faced by under served communities. Salary, Benefits & Working Arrangements 12 month FTC Salary: £26,250 Monthly in-person Team Together Days in London (approx. 2-3 days per month) 37.5 hours per week 28 days holiday + bank holidays Hybrid home-based working Monthly Team Together Days in London (travel required) Travel to school sites nationwide (expenses paid) £500 annual learning & development budget Employee Assistance Programme Cycle to work scheme Enhanced maternity package after three years Pension scheme with employer contributions Birthday afternoon off How to Apply If you are excited by this opportunity and keen to play a pivotal role supporting young people to discover their potential, please send your CV to to request the full job pack. If your experience aligns with what we're looking for, we'll be in touch to arrange an initial Teams call and talk you through the next steps. Key Dates Launch: Tuesday 26th May 2026 Closing date: 9am Tuesday 2nd June Interviews: 1st Stage - week commencing the 8th June, 2nd Stage - Wednesday 17th June at a London venue Equity, Diversity & Inclusion Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Charity People is excited to be partnering with The Talent Foundry again, a national education and social mobility charity, as they recruit a Programme Coordinator - a vital role at the heart of delivering their award-winning employability and skills programmes to thousands of young people each year. About The Talent Foundry The Talent Foundry is a high-impact social mobility charity supporting young people aged 7-18 from under-served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace. They achieve this by: Delivering free, skills-based workshops co-created with schools and employers Connecting young people with industry professionals and aspirational career pathways Encouraging employers to value potential over background Partnering with major organisations including Barclays LifeSkills, Dell Technologies, KPMG, ICAEW, Network Rail, NHS and more Working with 70,000+ young people each year , TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030 , which aims to reach one million young people. About the Role This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of The Talent Foundry's workshops and programmes across the UK. Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools. You will: Provide excellent customer service to schools, partners and facilitators Manage bookings, scheduling, logistics, diaries and communications Support Programme Managers by delivering end-to-end programme administration Maintain accurate systems, spreadsheets and CRM records Coordinate facilitators, travel, equipment and technical needs Monitor feedback and help ensure brilliant participant and partner experiences Contribute to continuous improvement and efficient ways of working This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self-motivated while balancing multiple priorities. Key Responsibilities Programme Coordination & Administration Coordinate multiple programmes simultaneously, ensuring smooth end-to-end delivery Manage school bookings, session schedules, logistics and facilitator allocation Provide clear and timely communication to teachers, partners and internal teams Support Programme Managers to meet programme goals and timelines Systems, Processes & Data Use spreadsheets, databases and CRM systems to plan, track and report on activity Ensure all processes are followed accurately, contributing to efficiency improvements Manage travel, accommodation and technical arrangements for sessions and events Customer Service & Continuous Improvement Deliver excellent service for schools, volunteers and facilitators Gather and act on feedback to help improve programme quality Occasionally attend workshops to observe delivery and understand impact Team Contribution Work collaboratively with Programme Managers, Coordinators, facilitators and the Schools Engagement Team Attend monthly Team Together Days in London Uphold safeguarding, data protection, and organisational policies Demonstrate a "one-team" approach, contributing to a positive and inclusive culture About You You will bring: Strong organisational and administrative experience Confidence managing multiple deadlines in a fast-paced environment Experience working in the charity sector/education sector/university space Excellent communication skills and a warm, professional approach Strong proficiency with Microsoft Office (especially Excel and spreadsheets) A solutions-focused mindset and the ability to stay calm under pressure Experience coordinating projects or programmes CRM experience (essential) A passion for social mobility and supporting young people is essential. TTF particularly welcomes applicants with lived experience of the challenges faced by under-served communities. Salary, Benefits & Working Arrangements 12 month FTC Salary: £26,500 Monthly in-person Team Together Days in London (approx. 2-3 days per month) 37.5 hours per week 28 days holiday + bank holidays Hybrid home-based working Monthly Team Together Days in London (travel required) Travel to school sites nationwide (expenses paid) £500 annual learning & development budget Employee Assistance Programme Cycle to work scheme Enhanced maternity package after three years Pension scheme with employer contributions Birthday afternoon off How to Apply If you are excited by this opportunity and keen to play a pivotal role supporting young people to discover their potential, please send your CV to to request the full job pack. If your experience aligns with what we're looking for, we'll be in touch to arrange an initial Teams call and talk you through the next steps. Key Dates Launch: Tuesday 26th May 2026 Closing date: 9am Tuesday 2nd June Interviews: 1st Stage - week commencing the 8th June, 2nd Stage - Wednesday 17th June at a London venue Equity, Diversity & Inclusion Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
May 27, 2026
Full time
Charity People is excited to be partnering with The Talent Foundry again, a national education and social mobility charity, as they recruit a Programme Coordinator - a vital role at the heart of delivering their award-winning employability and skills programmes to thousands of young people each year. About The Talent Foundry The Talent Foundry is a high-impact social mobility charity supporting young people aged 7-18 from under-served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace. They achieve this by: Delivering free, skills-based workshops co-created with schools and employers Connecting young people with industry professionals and aspirational career pathways Encouraging employers to value potential over background Partnering with major organisations including Barclays LifeSkills, Dell Technologies, KPMG, ICAEW, Network Rail, NHS and more Working with 70,000+ young people each year , TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030 , which aims to reach one million young people. About the Role This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of The Talent Foundry's workshops and programmes across the UK. Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools. You will: Provide excellent customer service to schools, partners and facilitators Manage bookings, scheduling, logistics, diaries and communications Support Programme Managers by delivering end-to-end programme administration Maintain accurate systems, spreadsheets and CRM records Coordinate facilitators, travel, equipment and technical needs Monitor feedback and help ensure brilliant participant and partner experiences Contribute to continuous improvement and efficient ways of working This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self-motivated while balancing multiple priorities. Key Responsibilities Programme Coordination & Administration Coordinate multiple programmes simultaneously, ensuring smooth end-to-end delivery Manage school bookings, session schedules, logistics and facilitator allocation Provide clear and timely communication to teachers, partners and internal teams Support Programme Managers to meet programme goals and timelines Systems, Processes & Data Use spreadsheets, databases and CRM systems to plan, track and report on activity Ensure all processes are followed accurately, contributing to efficiency improvements Manage travel, accommodation and technical arrangements for sessions and events Customer Service & Continuous Improvement Deliver excellent service for schools, volunteers and facilitators Gather and act on feedback to help improve programme quality Occasionally attend workshops to observe delivery and understand impact Team Contribution Work collaboratively with Programme Managers, Coordinators, facilitators and the Schools Engagement Team Attend monthly Team Together Days in London Uphold safeguarding, data protection, and organisational policies Demonstrate a "one-team" approach, contributing to a positive and inclusive culture About You You will bring: Strong organisational and administrative experience Confidence managing multiple deadlines in a fast-paced environment Experience working in the charity sector/education sector/university space Excellent communication skills and a warm, professional approach Strong proficiency with Microsoft Office (especially Excel and spreadsheets) A solutions-focused mindset and the ability to stay calm under pressure Experience coordinating projects or programmes CRM experience (essential) A passion for social mobility and supporting young people is essential. TTF particularly welcomes applicants with lived experience of the challenges faced by under-served communities. Salary, Benefits & Working Arrangements 12 month FTC Salary: £26,500 Monthly in-person Team Together Days in London (approx. 2-3 days per month) 37.5 hours per week 28 days holiday + bank holidays Hybrid home-based working Monthly Team Together Days in London (travel required) Travel to school sites nationwide (expenses paid) £500 annual learning & development budget Employee Assistance Programme Cycle to work scheme Enhanced maternity package after three years Pension scheme with employer contributions Birthday afternoon off How to Apply If you are excited by this opportunity and keen to play a pivotal role supporting young people to discover their potential, please send your CV to to request the full job pack. If your experience aligns with what we're looking for, we'll be in touch to arrange an initial Teams call and talk you through the next steps. Key Dates Launch: Tuesday 26th May 2026 Closing date: 9am Tuesday 2nd June Interviews: 1st Stage - week commencing the 8th June, 2nd Stage - Wednesday 17th June at a London venue Equity, Diversity & Inclusion Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Charity People is excited to be partnering with a national education and social mobility charity as they recruit a Programme Coordinator - a vital role at the heart of delivering their award winning employability and skills programmes to thousands of young people each year. About the organisation The organisation is a high-impact social mobility charity supporting young people aged 7-18 from under served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace. They achieve this by: Delivering free, skills-based workshops co-created with schools and employers Connecting young people with industry professionals and aspirational career pathways Encouraging employers to value potential over background Partnering with major organisations including Barclays LifeSkills, Dell Technologies, KPMG, ICAEW, Network Rail, NHS and more Working with 70,000+ young people each year , TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030 , which aims to reach one million young people. About the Role This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of the organisation's workshops and programmes across the UK. Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools. You will: Provide excellent customer service to schools, partners and facilitators Manage bookings, scheduling, logistics, diaries and communications Support Programme Managers by delivering end-to-end programme administration Maintain accurate systems, spreadsheets and CRM records Coordinate facilitators, travel, equipment and technical needs Monitor feedback and help ensure brilliant participant and partner experiences Contribute to continuous improvement and efficient ways of working This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self motivated while balancing multiple priorities. Key Responsibilities Programme Coordination & Administration Coordinate multiple programmes simultaneously, ensuring smooth end to end delivery Manage school bookings, session schedules, logistics and facilitator allocation Provide clear and timely communication to teachers, partners and internal teams Support Programme Managers to meet programme goals and timelines Systems, Processes & Data Use spreadsheets, databases and CRM systems to plan, track and report on activity Ensure all processes are followed accurately, contributing to efficiency improvements Manage travel, accommodation and technical arrangements for sessions and events Customer Service & Continuous Improvement Deliver excellent service for schools, volunteers and facilitators Gather and act on feedback to help improve programme quality Occasionally attend workshops to observe delivery and understand impact Team Contribution Work collaboratively with Programme Managers, Coordinators, facilitators and the Schools Engagement Team Attend monthly Team Together Days in London Uphold safeguarding, data protection, and organisational policies Demonstrate a "one team" approach, contributing to a positive and inclusive culture About You You will bring: Strong organisational and administrative experience Confidence managing multiple deadlines in a fast-paced environment Experience working in the charity sector/education sector/university space Excellent communication skills and a warm, professional approach Strong proficiency with Microsoft Office (especially Excel and spreadsheets) A solutions-focused mindset and the ability to stay calm under pressure Experience coordinating projects or programmes CRM experience (essential) A passion for social mobility and supporting young people is essential. TTF particularly welcomes applicants with lived experience of the challenges faced by under served communities. Salary, Benefits & Working Arrangements 12 month FTC Salary: £26,500 Monthly in-person Team Together Days in London (approx. 2-3 days per month) 37.5 hours per week £26,500 per year 28 days holiday + bank holidays Hybrid home-based working Monthly Team Together Days in London (travel required) Travel to school sites nationwide (expenses paid) £500 annual learning & development budget Employee Assistance Programme Cycle to work scheme Enhanced maternity package after three years Pension scheme with employer contributions Birthday afternoon off How to Apply If you are excited by this opportunity and keen to play a pivotal role supporting young people to discover their potential, please send your CV to to request the full job pack. If your experience aligns with what we're looking for, we'll be in touch to arrange an initial Teams call and talk you through the next steps. Key Dates Launch: Tuesday 26th May 2026 Closing date: 9am Tuesday 2nd June Interviews: 1st Stage - week commencing the 8th June, 2nd Stage - Wednesday 17th June at a London venue Equity, Diversity & Inclusion Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
May 27, 2026
Full time
Charity People is excited to be partnering with a national education and social mobility charity as they recruit a Programme Coordinator - a vital role at the heart of delivering their award winning employability and skills programmes to thousands of young people each year. About the organisation The organisation is a high-impact social mobility charity supporting young people aged 7-18 from under served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace. They achieve this by: Delivering free, skills-based workshops co-created with schools and employers Connecting young people with industry professionals and aspirational career pathways Encouraging employers to value potential over background Partnering with major organisations including Barclays LifeSkills, Dell Technologies, KPMG, ICAEW, Network Rail, NHS and more Working with 70,000+ young people each year , TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030 , which aims to reach one million young people. About the Role This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of the organisation's workshops and programmes across the UK. Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools. You will: Provide excellent customer service to schools, partners and facilitators Manage bookings, scheduling, logistics, diaries and communications Support Programme Managers by delivering end-to-end programme administration Maintain accurate systems, spreadsheets and CRM records Coordinate facilitators, travel, equipment and technical needs Monitor feedback and help ensure brilliant participant and partner experiences Contribute to continuous improvement and efficient ways of working This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self motivated while balancing multiple priorities. Key Responsibilities Programme Coordination & Administration Coordinate multiple programmes simultaneously, ensuring smooth end to end delivery Manage school bookings, session schedules, logistics and facilitator allocation Provide clear and timely communication to teachers, partners and internal teams Support Programme Managers to meet programme goals and timelines Systems, Processes & Data Use spreadsheets, databases and CRM systems to plan, track and report on activity Ensure all processes are followed accurately, contributing to efficiency improvements Manage travel, accommodation and technical arrangements for sessions and events Customer Service & Continuous Improvement Deliver excellent service for schools, volunteers and facilitators Gather and act on feedback to help improve programme quality Occasionally attend workshops to observe delivery and understand impact Team Contribution Work collaboratively with Programme Managers, Coordinators, facilitators and the Schools Engagement Team Attend monthly Team Together Days in London Uphold safeguarding, data protection, and organisational policies Demonstrate a "one team" approach, contributing to a positive and inclusive culture About You You will bring: Strong organisational and administrative experience Confidence managing multiple deadlines in a fast-paced environment Experience working in the charity sector/education sector/university space Excellent communication skills and a warm, professional approach Strong proficiency with Microsoft Office (especially Excel and spreadsheets) A solutions-focused mindset and the ability to stay calm under pressure Experience coordinating projects or programmes CRM experience (essential) A passion for social mobility and supporting young people is essential. TTF particularly welcomes applicants with lived experience of the challenges faced by under served communities. Salary, Benefits & Working Arrangements 12 month FTC Salary: £26,500 Monthly in-person Team Together Days in London (approx. 2-3 days per month) 37.5 hours per week £26,500 per year 28 days holiday + bank holidays Hybrid home-based working Monthly Team Together Days in London (travel required) Travel to school sites nationwide (expenses paid) £500 annual learning & development budget Employee Assistance Programme Cycle to work scheme Enhanced maternity package after three years Pension scheme with employer contributions Birthday afternoon off How to Apply If you are excited by this opportunity and keen to play a pivotal role supporting young people to discover their potential, please send your CV to to request the full job pack. If your experience aligns with what we're looking for, we'll be in touch to arrange an initial Teams call and talk you through the next steps. Key Dates Launch: Tuesday 26th May 2026 Closing date: 9am Tuesday 2nd June Interviews: 1st Stage - week commencing the 8th June, 2nd Stage - Wednesday 17th June at a London venue Equity, Diversity & Inclusion Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Youth Involvement Lead is focused on ensuring that youth voice and lived and living experience is integrated into work across the Charlie Waller Trust. The exact focus of the work will shift over time in line with the interests of each cohort and needs of CWT, but is likely to include: supporting the Youth Ambassadors both operationally and pastorally to contribute to our Charitable Activity at varying levels of lived and living experience engagement (e.g., coproduction, participation, involvement and consultation); developing and improving our internal processes and outputs including our communications work, fundraising work, equity, diversity and inclusion, and sustainability agendas; and supporting the CWT staff team to better understand lived and living experience perspectives so they can carry out their roles more effectively. This role would suit an individual with a strong commitment to maximising the impact of this work. We are seeking a proactive and motivated person who is skilled at developing and nurturing relationships with partners, supported by excellent interpersonal abilities. Key responsibilities and duties The successful candidate will be confident in delivering remote support to individuals with lived or living experience of mental health challenges, as well as those supporting others with mental health needs. They will be able to engage empathetically, communicate effectively, and create a supportive and inclusive environment. Youth Involvement team delivery: Act as the first point of contact for the freelance Youth Ambassadors, connect them with various stakeholders across the employed team at the Trust, including the Communications, Fundraising and Charitable Activity teams, facilitating effective working relationships. To include, for example, managing the process, recordings and dissemination of the Youth Ambassador podcast; connecting the Youth Ambassadors to contribute to Charitable Activities emerging Communities work; and supporting the development of the CWT staff team's understanding of lived and living experience Facilitate the co-production of resources and training between our Youth Ambassadors and freelance trainers in person and online Engaging organisations and groups of young people in new partnerships and relationships with the Trust in line with our strategic priorities (e.g., research Patient and Public Involvement and Engagement focus groups) Represent the Youth Involvement team at all full CWT team meetings, reporting back to Ambassadors on the wider workings of the Trust to ensure they feel a sense of connection and belonging to the wider team Attend CWT team days with Ambassadors, ensuring they are supported and given a platform (typically annually) Youth Involvement team management, administration and support: Manage our six Youth Ambassadors from across the UK Allocate all tasks and time given to the Youth Ambassadors, keeping track of work allocation and progression Review and approve Youth Ambassador invoices and expenses, provide oversight of the allocated budget spend and contribute to shaping the Youth Ambassador budget for next year Work with the freelance Youth Involvement Coordinator, agreeing a workplan with tasks and project timelines, and checking in regularly Schedule and deliver 1:1 sessions with each Youth Ambassador monthly to check-in on work progress, support joined up communication with the wider organisation, and discuss potential opportunities from both the Trust and the Youth Ambassador Lead and manage the quarterly Youth Ambassador meetings including development of a collaborative agenda, collating updates from internal staff team, and following up on actions from the meetings Oversee programme evaluation and the implementation of changes according to iterative evaluation findings Other: Work as a team player supporting shared tasks such as call handling, meeting coordination, and occasionally managing shared inboxes. Always ensure compliance with data protection regulations, safeguarding, confidentiality and relevant organisational policies and procedures. Other duties as may be reasonably expected by the Trust, appropriate to the grade and responsibilities of the post. Person Specification Youth Involvement Lead The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply. Skills required Essential Ability to think strategically, so as to horizon scan, spot opportunities, and advise CWT on emerging trends/issues Well-developed communication skills to share often complex and sensitive information, orally and in writing, to a range of audiences Excellent attention to detail and very good Microsoft Office 365 skills Ability to work efficiently, accurately and at speed as necessary, prioritising effectively and working to deadlines Ability to exercise discretion and good judgement in dealing with confidential matters Budget management skills and high levels of organisation Experience Essential A strong track record of delivering against project or initiative targets regarding timelines and expected outputs including budgets Experience of working with young people who have lived and living experience of mental health challenges (this can be in a range of settings e.g., education, healthcare, volunteering etc) Knowledge and understanding of wellbeing policies / safeguarding processes and procedures Experience of engaging young people in groups and individually Knowledge or experience of working in meaningful participation / co-production with young people Desirable Knowledge of the education and/or health sector, ideally some experience of working within schools / colleges / universities or a mental health care setting Experience working in the UK charity sector Personal attributes Essential A commitment to working to diversity, equity and inclusion, and a desire to meet the charity s objectives. Passionate about the value of youth voice and excited about enabling lived and living experience to inform a mental health charity's work Ability to work flexibly around the timetables and commitments of the Youth Ambassadors, who also study and/or work elsewhere Capable of working as part of a team and autonomously Initiative-taker and solution-minded with a proactive attitude towards any task or challenge Professional, enthusiastic and flexible, with a strong willingness to listen and learn A commitment to working to meet the charity's objectives To apply If you would like an informal discussion with the current post holder, Naomi Dannatt, this can be arranged by emailing recruitment(at)charliewaller(dot)org The deadline for applications is 12noon on Friday 5 June. Please submit via your chosen job website, or send your CV and a supporting statement to the email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement. You will hear back from us by Tuesday 9 June, if not before and should you be shortlisted, an interview will take place on the morning of Thursday 11 June in Newbury. We will provide 50% of the interview questions in advance so that all candidates can perform at their best.
May 25, 2026
Full time
The Youth Involvement Lead is focused on ensuring that youth voice and lived and living experience is integrated into work across the Charlie Waller Trust. The exact focus of the work will shift over time in line with the interests of each cohort and needs of CWT, but is likely to include: supporting the Youth Ambassadors both operationally and pastorally to contribute to our Charitable Activity at varying levels of lived and living experience engagement (e.g., coproduction, participation, involvement and consultation); developing and improving our internal processes and outputs including our communications work, fundraising work, equity, diversity and inclusion, and sustainability agendas; and supporting the CWT staff team to better understand lived and living experience perspectives so they can carry out their roles more effectively. This role would suit an individual with a strong commitment to maximising the impact of this work. We are seeking a proactive and motivated person who is skilled at developing and nurturing relationships with partners, supported by excellent interpersonal abilities. Key responsibilities and duties The successful candidate will be confident in delivering remote support to individuals with lived or living experience of mental health challenges, as well as those supporting others with mental health needs. They will be able to engage empathetically, communicate effectively, and create a supportive and inclusive environment. Youth Involvement team delivery: Act as the first point of contact for the freelance Youth Ambassadors, connect them with various stakeholders across the employed team at the Trust, including the Communications, Fundraising and Charitable Activity teams, facilitating effective working relationships. To include, for example, managing the process, recordings and dissemination of the Youth Ambassador podcast; connecting the Youth Ambassadors to contribute to Charitable Activities emerging Communities work; and supporting the development of the CWT staff team's understanding of lived and living experience Facilitate the co-production of resources and training between our Youth Ambassadors and freelance trainers in person and online Engaging organisations and groups of young people in new partnerships and relationships with the Trust in line with our strategic priorities (e.g., research Patient and Public Involvement and Engagement focus groups) Represent the Youth Involvement team at all full CWT team meetings, reporting back to Ambassadors on the wider workings of the Trust to ensure they feel a sense of connection and belonging to the wider team Attend CWT team days with Ambassadors, ensuring they are supported and given a platform (typically annually) Youth Involvement team management, administration and support: Manage our six Youth Ambassadors from across the UK Allocate all tasks and time given to the Youth Ambassadors, keeping track of work allocation and progression Review and approve Youth Ambassador invoices and expenses, provide oversight of the allocated budget spend and contribute to shaping the Youth Ambassador budget for next year Work with the freelance Youth Involvement Coordinator, agreeing a workplan with tasks and project timelines, and checking in regularly Schedule and deliver 1:1 sessions with each Youth Ambassador monthly to check-in on work progress, support joined up communication with the wider organisation, and discuss potential opportunities from both the Trust and the Youth Ambassador Lead and manage the quarterly Youth Ambassador meetings including development of a collaborative agenda, collating updates from internal staff team, and following up on actions from the meetings Oversee programme evaluation and the implementation of changes according to iterative evaluation findings Other: Work as a team player supporting shared tasks such as call handling, meeting coordination, and occasionally managing shared inboxes. Always ensure compliance with data protection regulations, safeguarding, confidentiality and relevant organisational policies and procedures. Other duties as may be reasonably expected by the Trust, appropriate to the grade and responsibilities of the post. Person Specification Youth Involvement Lead The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply. Skills required Essential Ability to think strategically, so as to horizon scan, spot opportunities, and advise CWT on emerging trends/issues Well-developed communication skills to share often complex and sensitive information, orally and in writing, to a range of audiences Excellent attention to detail and very good Microsoft Office 365 skills Ability to work efficiently, accurately and at speed as necessary, prioritising effectively and working to deadlines Ability to exercise discretion and good judgement in dealing with confidential matters Budget management skills and high levels of organisation Experience Essential A strong track record of delivering against project or initiative targets regarding timelines and expected outputs including budgets Experience of working with young people who have lived and living experience of mental health challenges (this can be in a range of settings e.g., education, healthcare, volunteering etc) Knowledge and understanding of wellbeing policies / safeguarding processes and procedures Experience of engaging young people in groups and individually Knowledge or experience of working in meaningful participation / co-production with young people Desirable Knowledge of the education and/or health sector, ideally some experience of working within schools / colleges / universities or a mental health care setting Experience working in the UK charity sector Personal attributes Essential A commitment to working to diversity, equity and inclusion, and a desire to meet the charity s objectives. Passionate about the value of youth voice and excited about enabling lived and living experience to inform a mental health charity's work Ability to work flexibly around the timetables and commitments of the Youth Ambassadors, who also study and/or work elsewhere Capable of working as part of a team and autonomously Initiative-taker and solution-minded with a proactive attitude towards any task or challenge Professional, enthusiastic and flexible, with a strong willingness to listen and learn A commitment to working to meet the charity's objectives To apply If you would like an informal discussion with the current post holder, Naomi Dannatt, this can be arranged by emailing recruitment(at)charliewaller(dot)org The deadline for applications is 12noon on Friday 5 June. Please submit via your chosen job website, or send your CV and a supporting statement to the email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement. You will hear back from us by Tuesday 9 June, if not before and should you be shortlisted, an interview will take place on the morning of Thursday 11 June in Newbury. We will provide 50% of the interview questions in advance so that all candidates can perform at their best.
The Role: On behalf of our client, we are seeking an Account Coordinator. This is an office based role suitable for someone who loves dealing with people and also has good administration experience. This is initially on a 14 month maternity contract. In this role you will be responsible for all day-to-day tasks required in the planning and organising of their contracts. Have a basic understanding of site health and safety requirements to support service delivery and compliance, oversee material and labour requirements in a smooth and efficient manner, as well as ensuring the fitting teams meet strict standards of fitting as required by the customer. Key responsibilities will include: Main point of contact for their contracts. Managing and dealing with all queries and day-to-day tasks required to ensure the smooth running of account. Day to day running of remedials, including all administration tasks from booking in works, entering data onto Act (their CRM) Managing the customer care mailbox. Organise and manage in house labour and sub-contractors to carry out work as required. Ensuring all associated paperwork is completed and checked prior to commencement of works. Liaise with sites to ensure that they are ready before works commence to avoid wasted labour and resources. Managing the site inspection inbox and flagging any issues from inspections to the Operations Manager. Support the Operations Team, to deliver projects under budget, keeping a running costing sheet for each contract to show budget control and effective timely re-costings. Handling phone calls from sales, sites, and customers. Responsible for updating internal databases and spreadsheets. Chase signoffs via phone and email in order to process the job for invoicing. Procure materials from the stock available in-house. Support site staff with site H&S requirements and compliance. The Person: For this role our client is looking for someone who has excellent people skills and administration experience. In addition to this they are seeking someone who has: Excellent IT skills Able to communicate on the phone and face to face with office staff, site staff, fitters, subcontractors and suppliers A sound commercial approach to problems and solving them Previous experience in office administration and business processes. The Salary: £ month maternity cover contract) The Benefits: 20 days holiday+ bank holidays + Christmas close down. - the company shuts down at Xmas these days are covered as additional by the company., Pension, Free Car Parking The Hours: Monday - Thursday 7.30am - 4.30pm with a 4pm finish on Fridays The Location: Avonmouth, Bristol, BS11
May 05, 2026
Contractor
The Role: On behalf of our client, we are seeking an Account Coordinator. This is an office based role suitable for someone who loves dealing with people and also has good administration experience. This is initially on a 14 month maternity contract. In this role you will be responsible for all day-to-day tasks required in the planning and organising of their contracts. Have a basic understanding of site health and safety requirements to support service delivery and compliance, oversee material and labour requirements in a smooth and efficient manner, as well as ensuring the fitting teams meet strict standards of fitting as required by the customer. Key responsibilities will include: Main point of contact for their contracts. Managing and dealing with all queries and day-to-day tasks required to ensure the smooth running of account. Day to day running of remedials, including all administration tasks from booking in works, entering data onto Act (their CRM) Managing the customer care mailbox. Organise and manage in house labour and sub-contractors to carry out work as required. Ensuring all associated paperwork is completed and checked prior to commencement of works. Liaise with sites to ensure that they are ready before works commence to avoid wasted labour and resources. Managing the site inspection inbox and flagging any issues from inspections to the Operations Manager. Support the Operations Team, to deliver projects under budget, keeping a running costing sheet for each contract to show budget control and effective timely re-costings. Handling phone calls from sales, sites, and customers. Responsible for updating internal databases and spreadsheets. Chase signoffs via phone and email in order to process the job for invoicing. Procure materials from the stock available in-house. Support site staff with site H&S requirements and compliance. The Person: For this role our client is looking for someone who has excellent people skills and administration experience. In addition to this they are seeking someone who has: Excellent IT skills Able to communicate on the phone and face to face with office staff, site staff, fitters, subcontractors and suppliers A sound commercial approach to problems and solving them Previous experience in office administration and business processes. The Salary: £ month maternity cover contract) The Benefits: 20 days holiday+ bank holidays + Christmas close down. - the company shuts down at Xmas these days are covered as additional by the company., Pension, Free Car Parking The Hours: Monday - Thursday 7.30am - 4.30pm with a 4pm finish on Fridays The Location: Avonmouth, Bristol, BS11
